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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ludhiāna, Kāndi, Chennai, Lucknow, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, Chhindwāra, and Cochin.

CityProblem TypeReport Time
Ludhiāna Phone 3 hours ago
Kāndi Phone 4 hours ago
Chennai Internet 4 hours ago
Lucknow Internet 5 hours ago
Bengaluru Total Blackout 11 hours ago
Kozhikode Internet 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    @ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet

  • d_cent_anu
    Anurag Mishra (@d_cent_anu) reported

    @ViCustomerCare Hey @ViCustomerCare your service is f*cked up... That's why you loosing your customers😡

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!

  • bala_io
    Bala (@bala_io) reported

    @ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • DJGabruu
    DJ (@DJGabruu) reported

    @ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn

  • BkDubey16
    𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported

    Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

  • TheBharatKiSena
    The Bharat Ki Sena (Subhransu Sekhar Dutta) (@TheBharatKiSena) reported

    @ViCustomerCare Respected can you tell what is the minimum recharge should I have to do to send PORT message to 1900? Hope you help

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • iAarushPal
    Aarush Pal (@iAarushPal) reported

    Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

  • saadkastic
    kirketer (@saadkastic) reported

    @ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality

  • PrawinGaneshan
    Prawin Ganeshan (@PrawinGaneshan) reported

    @ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare Network issues have persisted for years; let alone using the internet, even making voice calls is impossible. VI needs to resolve this problem.

  • anbusampath
    Anbu Sampath (@anbusampath) reported

    @ViCustomerCare why FIFA WC 2026 isn't part of vi movies& tv Zee 5 ott service.

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare You are there to help vi. Not to customer. Next 4 yrs enjoy there. 2030 will be the end of Vi

  • beingmansingh
    MAN SINGH GURJAR (@beingmansingh) reported

    @ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • abhishekpdd
    abhishek D (@abhishekpdd) reported

    @ViCustomerCare app don't show payment from the banks, how do we pay the bill ? UPI is not mandatory by Govt yet and if u have made mandatory, plz give 30 days time to customer @reliancejio

  • i_am_jaideep
    Jaideep Kumar (@i_am_jaideep) reported

    @ViCustomerCare Why only Patna has been 5G services in Bihar Jharkhand Circle, Connectivity is also poor in semi urban and rural areas. Can we have 5G launch in other prominent cities like Ranchi, Jamshedpur, Gaya, Bhagalpur, Darbhanga and Dhanbad in 2026.

  • YOGENDER_21
    Singh (@YOGENDER_21) reported

    @ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Hi Team, I have been experiencing mobile network issues for the last 25–30 minutes. The network is either not working properly or showing "No Registration." I checked with a few of my colleagues, and they are facing the same issue as well. Could you please look.

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 1. Dear Vodafone Team, Please avoid following practices that create unnecessary inconvenience for customers. I am facing OTP delivery issues across multiple locations, yet I am being asked location-specific questions such as updating the PIN code.

  • sahelzz
    sahel ghosh (@sahelzz) reported

    @ViCustomerCare Hey, I have ported to jio, Worlds largest 5G network.

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    , I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare