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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Kozhikode, Mumbai, Indore, Guwahati, Patna, Dehra Dūn, Senapati, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, and Chandigarh.

CityProblem TypeReport Time
Pune Internet 1 hour ago
Kozhikode Internet 3 hours ago
Mumbai Phone 5 hours ago
Indore Internet 5 hours ago
Pune Internet 9 hours ago
Guwahati E-mail 23 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • tayadehrushi123
    Hrushikesh Tayade (@tayadehrushi123) reported

    @ViCustomerCare There is nothing in my DM. Your ar ignoring my complaint...

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare No improvement till now. Every users facing the network issue ...if any assist call me at 9732615818...

  • iammanish1989
    Manish Yadav 🇮🇳 (@iammanish1989) reported

    @ViCustomerCare The link you provided is for home delivery KYC. I want to perform 'Self-KYC' online by myself without any agent visit, which Jio is already offering in Ratlam (457001). Why is this specific digital service not available for my area on Vi? Please provide a solution for online Skyc

  • PratikOES
    Pratik Nayak (@PratikOES) reported

    @ViCustomerCare @ViCustomerCare Refund my Rs 1749 as even after 3hrs of recharge my services are not activated. U either reactivate my network or refund me full. Else i am taking this to @jagograhakjago.

  • chandakritesh23
    RItesh Maheshwari (@chandakritesh23) reported

    @ViCustomerCare @ViCustomerCare Despite multiple complaints & your promise to fix my network by the 6th, the issue still persists. I’ve now lost a major client due to your poor service. Who is responsible for this loss, and what compensation will Vi provide? #Vi #CustomerService #NetworkIssue

  • joyofficial111
    Joydeep Karmakar (@joyofficial111) reported

    @ViCustomerCare @TRAI @DoT_India My Vi postpaid number is now permanently closed (shows “number does not exist”), but I haven’t received my ₹199 postpaid security deposit refund yet. Bank details already registered via NEFT. Kindly check and process ASAP. #help #vodafoneidea

  • Abccei
    Abc (@Abccei) reported

    @Airtel_Presence @ViCustomerCare, please help me switch. Jio took my money & router and disappeared. I don't want to stay with a company that cheats its customers.

  • schavan442
    SuryaaBhai (@schavan442) reported

    Is @ViCustomerCare down for everyone else in Pune? (Karvenagar )Haven’t had a stable signal since yesterday. Hard to get any work done like this.. Forget 5g no 4g available.. Time to port out📉 #ViDown #NoSignal #Pune

  • Krishan1454658
    Krishan (@Krishan1454658) reported

    @ViCustomerCare I am facing call drop problem since I ported out to Vi . I raised a complaint but all in vain . I think Vi is the worst network in the world.

  • mimosakid1
    sonal (@mimosakid1) reported

    @ViCustomerCare service is disappointing of late. 3 days to solve any issue??? you wouldnt accept a payment late by even few hours

  • SurajSingh83519
    Suraj Singh (@SurajSingh83519) reported

    Look, you guys only say, koi bhi solution nhi milta hai, Aree paise liye ho to services do na!!!! @ViCustomerCare

  • indian8701
    Manoj (@indian8701) reported

    @ViCustomerCare I hope today you will provide some solutions for the network issues. Your Internet service is very weak.

  • Gauravmehta_11
    Gaurav___________🫨 (@Gauravmehta_11) reported

    Dear @ViCustomerCare @ViBusinessIndia , It’s been 71+ hours and my SIM is still not delivered. I’ll be going out of city in the next 1–2 hours for a few days. If it will fail, don’t blame me for not receiving it — this delay is on your end, not mine. Really disappointing service

  • soumitraroy
    Soumitra Roy 🇮🇳 (@soumitraroy) reported

    @ViCustomerCare I am sure that your customer care people have lost mental balance. No DM to me right now.

  • Urvashi82283200
    Urvashi (@Urvashi82283200) reported

    They are pathetic dont use them never seen before chor like them. @ViCustomerCare @akshayamoondra …………………after multiple discussion also they are not able to feel the pain of cutomer and trying to explain the wrong patern chor khi ke i will throw this sim in dustbin soon ..

  • ishratsupport
    Ishrat Khan (@ishratsupport) reported

    @ViCustomerCare I have been trying to update my email for the last two days to issue an eSIM to replace my physical SIM. It says insert OTP which is sent on email but I never get the email. Please help. I am on international roaming.

  • anubhav_sh45644
    Anubhav Shakya (@anubhav_sh45644) reported

    @ViCustomerCare From the last hour, my Vi SIM has been showing “No Service,” even though my recharge is valid until 18 May.

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    There has been no electricity in Moti Rafudad (361170), Lalpur, Jamnagar district since 8 AM today. Due to this, the VI tower is down and the DG (generator) is also not working, resulting in no network at all. Kindly take immediate action.@ViCustomerCare #VI #NetworkIssue

  • johnrobinsonind
    Dr John Robinson (@johnrobinsonind) reported

    @ViCustomerCare 1st you don't have a network second after all this you people are teasing your customers ridiculously

  • saneinreal
    BENINBACK (@saneinreal) reported

    @ViCustomerCare What is this You guys first blocked my new number and wasted my time in the name of activation and i finally said to "I don't need your stupid service." And now you asking me to pay bill for 3 months which i haven't used as sim not activated. **** service.

  • darshakshah6
    Darshak Shah (@darshakshah6) reported

    @ViCustomerCare Why the hell your team is calling me and harassing me for buying a postpaid connection when I am already using one. Aren’t they well equipped with information to check what is the connection type customer is holding before calling ? #shameless @TRAI

  • JOGENDERSS
    JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported

    @ViCustomerCare Some one calls me and ask to generate port request. Can you stop such stupid calls

  • StanleyGhs
    StanleyGHS (@StanleyGhs) reported

    @ViCustomerCare The worst network provider in india. I recently ported to vi which is just waste of money. Multiple tickets raised, visited vi office for 1 month but unfortunately zero results. Terrible service by vi

  • ashutwit
    Ashu ( आशु ) (@ashutwit) reported

    @ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare 2+ months & still no working 5G on my postpaid with Vodafone Idea Limited. Fake “resolved” updates, but service is dead. Still being charged. Escalating to Telecom Regulatory Authority of India & Department of Telecommunications. Fix it or legal action next.

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • GrumpyVeekay
    Vijay Mehta (@GrumpyVeekay) reported

    @ViCustomerCare Seems Customer Care & Social Media team treats Priority Cutomers/Sr. Ctzns. as barking dogs who will keep quiet after some time. No reply/resolution recd. to E-mail/Tweets. YOUR CUSTOMER CARE IS PATHETIC. This is the view of “priority customer & 73 yrs. ....1/2

  • JOGENDERSS
    JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported

    @ViCustomerCare DM not working

  • Akash7385331
    Akash (@Akash7385331) reported

    @ViCustomerCare I want to port my number to your service since i am fed up with Airtel