1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, Lucknow, Cochin, Gurgaon, and Gangtok.

CityProblem TypeReport Time
Pune Total Blackout 3 hours ago
Chennai Internet 7 hours ago
Chennai E-mail 14 hours ago
Bhopal Internet 18 hours ago
Mumbai Internet 19 hours ago
Ahmedabad Total Blackout 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • tauvir
    pankaj shah (@tauvir) reported

    @ViCustomerCare Your network very bad on vashi Mankhurd road Mankhurd Chembur road very bad network

  • 680Ji
    SaturoXnaruto (@680Ji) reported

    @ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company

  • onymous_tweets
    A. N. onymous (@onymous_tweets) reported

    @ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    @ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.

  • BalwantMehra20
    Balwant Mehra (@BalwantMehra20) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Hi Team, I have been experiencing mobile network issues for the last 25–30 minutes. The network is either not working properly or showing "No Registration." I checked with a few of my colleagues, and they are facing the same issue as well. Could you please look.

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • Pradeep_Posts
    Pradeep 🇮🇳 (@Pradeep_Posts) reported

    The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    , I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue

  • ayushpanditz
    AYU$H DUBEY (@ayushpanditz) reported

    @ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Have already Shared 25 mins before and still same issue is being faced

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare check my dm and help me regarding churn and my refund

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

  • EricRaji
    Chichaaa7 (@EricRaji) reported

    @ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5

  • rohini_kd
    Rohini Deshmukh (@rohini_kd) reported

    Dear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare voda is doing fraud. please urgently help me .... @JioCare and @airtelindia r premium

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines

  • beingmansingh
    MAN SINGH GURJAR (@beingmansingh) reported

    @ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam