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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Erode, Chhindwāra, Ahmedabad, Hyderabad, Kolkata, Cochin, Chennai, Jaipur, Mumbai Suburban, Nashik, Sūrat, Pune, Bengaluru, and Vijayawada.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Erode Internet 6 hours ago
Chhindwāra Total Blackout 7 hours ago
Ahmedabad Phone 8 hours ago
Hyderabad Total Blackout 9 hours ago
Chhindwāra Internet 9 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    @ViCustomerCare Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me but mny people

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare You assured me that you are working on my issue, case is escalated blah blah while you are not aware of the issue itself…good job. In my first screenshot there was a case number, you could have got details from there @ViCustomerCare

  • Piyush_dhn
    Piyush (@Piyush_dhn) reported

    @ViCustomerCare Still awaiting your response, horrible customer service experience in VI . I want delink my 2 number from primary number but after 3 times call service centre still my request is not resolved

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Dear Shruti ma'am. Now limit for dm is over. When recharge is pending you continuously msg and call the users to do recharge. So why I should not update your service on daily basis? No network then refund my money. Or its ur duty to provide network. It's been 4 months w/o network

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Don't pretend that you are doing something for me. The first time I called, your agent said "nothing can be done" and cut the call with a sorry. Now suddenly "we are here to help"? Action > Words. Either refund ₹199 or activate the plan shown in your app.

  • RahnumaAhmed2
    Sarfaraj Ahmed (@RahnumaAhmed2) reported

    @ViCustomerCare I can't download vi app, And the reason for this is the entire network of VI.

  • patro_as
    . (@patro_as) reported

    @ViCustomerCare What is the eta of fixing issues.I would be forced to change my sim

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @Iamanonymous53 Rony bhai, DM k chakkar main mat padna. Porting is the ultimate solution. DM is for harassment

  • aditalks
    Adithya (@aditalks) reported

    @ViCustomerCare I will need to port to @airtelindia as I have had enough with your bad network. It's been 2 decades of loyalty but regret to say that your network has been the worst past few years..From past few days I have missed very important calls #adicomplaints

  • saturnviews
    #gyaniBABA🇮🇳 (@saturnviews) reported

    Hey @airtelindia you have stopped 219/- refills now you loose me as your customer to @ViCustomerCare.

  • NareshY35691828
    Naresh Yadav (@NareshY35691828) reported

    @ViCustomerCare In my area all vi user are facing too much problem from last one hour the are not able to use internet and call. My area... rajasthan district tonk city news pin 304022 Make easy as soon as possible

  • lalit79520
    Lalit Kumar (@lalit79520) reported

    @ViCustomerCare Dear @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.

  • RamanandMishra1
    R P Mishra-- मिश्राजी. (@RamanandMishra1) reported

    @ViCustomerCare Hi vi customer care My fone is very slow. I cant watch anything unintereptedly on mobile.

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    @ViCustomerCare I have recharged 399 rupees now, but my internet is not working. I tried to reach 191 and 121, but I couldn't connect with the agent, there's no problem with my mobile, problem VI network, Please solve issues

  • siddheshgarg
    siddhesh garg (@siddheshgarg) reported

    Been a week, mum is already back home. What I realised: No point in investing 530 when @ViCustomerCare never bothered to followup. You already lost me when I switched to @JioCare after years of using Vodafone because of such nonsense. I have decided to MNP my mom's number to Jio

  • InjunMo
    ***** (@InjunMo) reported

    @ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.

  • AshokeDas95
    Ashoke Das🙏 (@AshokeDas95) reported

    So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏 If VI cannot solve my problem, please let me know.@ViCustomerCare @vicu

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare No one has called me yet. Please help me urgently

  • simplesonali
    Sonali Dasgupta (@simplesonali) reported

    @VodafoneIN_News Your call center executive Somi needs a lunch break. Bad comprehension skill and awfully rude and lets not talk about listening skills. @ViCustomerCare Please she needs a permanent break and then she would realise the importance of job and making a customer wait

  • TheYuvi3
    The_Yuvi (@TheYuvi3) reported

    @ViCustomerCare Already done, please solve the issue

  • Iamanonymous53
    Rony (@Iamanonymous53) reported

    Just received a call from 090889 41994 And on receiving disconnected. Please can some one resolve the issue @ViCustomerCare I want to immediately switch to @JioCare

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.

  • Jitendra_CE
    JITENDRA KUMAR (@Jitendra_CE) reported

    If you have any solution for this, please tell me so that I can upgrade my recharge. Thank you. @ViCustomerCare

  • Deepansh_k18
    Deepansh kushwaha (@Deepansh_k18) reported

    Very disappointing experience with Vi. The Store guys keep pushing postpaid when customers come for porting, instead of respecting what the customer wants. I also ordered a SIM online on 3rd July and still have no update. Is this how customer service works? @ViCustomerCare

  • sachinc39435150
    Sachin (@sachinc39435150) reported

    @ViCustomerCare @rahuljohar87 Guys, give me the solution of my issue. Your sales man is pathetic just now action till from your side. Pl don't provoke me to text open to all. I want your against that basxxterd and solution to my monthly bills.

  • Jeet_chetwani17
    jeet_chetwani (@Jeet_chetwani17) reported

    @ViCustomerCare Unable to see all services in payments section since many days. I always pay my credit card bill and other bills through VI - please get this fixed asap Really bad experience, been waiting since a week

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @ViCustomerCare I all ready deposit cheque payment on time now Vodafone send me message your didn’t receive premium customer executive her name is Akansha her said sir it’s your responsibility you can go Vodafone store and search your check is this the way premium customer trading? Tell me via India?

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare , no network in Vasai Virar arrea, even your Vodafone mini shutdown. Can't login as not getting OTP on rmail or mobile (as services are down)

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare If possible can I please get slightly faster help, my dad will kill me. 🥲😭

  • YuvrajKuvadiya
    Yuvraj kuvadiya4 (@YuvrajKuvadiya) reported

    @ViCustomerCare Not good network Vi