Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 7 hours ago |
|
Shillong
|
Phone | 8 hours ago |
|
Lucknow
|
Total Blackout | 1 day ago |
|
Pune
|
Phone | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare You said in DM "we would greatly appreciate it if you could share more details about the exact issue". My question:- what details you want? This is not enough for you if I said" incoming voice is not coming " ? OR just again for time pass and formality you just replied? @TRAI
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I have shared all details regarding my issue on DM. Kindly look into it and resolve it at the earliest. If the problem remains unresolved, I will be forced to PORT my number to another network. #Vi #ViCare #VodafoneIdea
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I have already raised my complaint and provided sufficient information. I will not continue going back and forth through repetitive messages without an actual resolution. If this matter is not properly resolved within the committed resolution timeline,
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Ashutosh (@unashutosh) reported@ViCustomerCare Why is there no resolution yet? It has been 5 days. You guys are making excuses only.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Rotating agents while giving the exact same reply doesn’t fix the problem. Your numbers are being misused for sales calls against TRAI rules. Stop hiding behind DMs and take visible action.
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
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Rehan (@itsmeRehanR) reported@ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.
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Satyabrata Moharana (@BindassPAPU) reportedHi Team, As per the confirmation received on emails and calls that's supposed to be received within 72hours and it's already over. Please check and help on this. Order No MUM-N02172400321 @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare Don’t ask me to DM. The issue is public. Your number +919953015328 is being used for marketing calls, which is illegal under TRAI rules. Take action on this number and confirm here publicly. Stop pushing customers into DMs to hide the problem.
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Kunal (@mitr_kunal) reported@ViCustomerCare U will resolve my problem after my tour gets over as per ur DM
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NEETEESH KASHYAP (@Iam_neeteesh) reportedPorted from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reportedFinally I want to say THANK YOU @ViCustomerCare After 2years network issue resolved. Special thanks to Nakib Choudhary, DT Engineer, who personally visited the tower site and spent nearly an hour in my room, carefully checking and fixing the issues.
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare These day incoming sound is not coming in many cases. Why so? Day by day your service getting poor and poor. @TRAI
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare I hope this improvement is permanent and that I won’t have to raise the same complaint again. I’m willing to continue with Vi as long as the service remains reliable. Thank you to the Vi team for finally taking the matter seriously.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia Because of this lack of billing transparency, I have decided to port my existing Vi number to Airtel and switch to Airtel Prepaid. I hope Airtel can provide me with transparent pricing, reliable service, and affordable prepaid plans without unexpected charges.
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sk asanur (@SkAsanur87) reported@ViCustomerCare I am currently in Saudi Arabia and facing a "No Network" issue. I have already recharged with an International Roaming pack, but my SIM is not registering on any network. I am unable to receive any services or OTPs. Please assist me urgently.
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NambiarAnfield (@jijithb) reported@vodafoneIN_Fdtn @ViCustomerCare Had booked a home delivery of prepaid sim and paid the amount too. 60hours passed now. Still have no clue, no call, no message. I called up customer care number but they have given fake promises. FEELING CHEATED.
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🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Prashant, Thank you for the explanation, but I am extremely disappointed with this response. First and foremost, I never authorized or requested any Vi Movies & TV subscription or auto-renewal. Who gave Vi permission to activate or auto-renew this service on my number
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Parth Kakadiya🧑💻 (@parth1320) reported@JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare I already reported the number. Asking for DM every time doesn’t solve the problem. Your numbers keep getting used for marketing calls. Please take action on +919953015328 and update here publicly.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Your number +919953015328 is being misused for marketing calls. This breaks TRAI regulations. Stop enabling unregistered telemarketers or keep losing customer trust. #ViFail
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.
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Víńé§h😎 (@vineshpathi) reported@ViCustomerCare I'm using un Vodafone network In last 10 years my area network issue not improved Tamilnadu Krishnagiri (dt) Pochampali (tk) Barur (po) Kattukollai (vill) 635201 My area network improve posible or not tell me I will change other network 🛜 side @ViCustomerCare
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Rehan (@itsmeRehanR) reported@ViCustomerCare No resolution yet. It has been 1 week @ViCustomerCare
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Shubu (@Shubham94428667) reported@ViCustomerCare I already given you the required information you asked for nad more important i explained everything to your customer support on call and they are asking same question again and again
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Hero (@Hero52644463687) reported@ViCustomerCare still not received any solution from your side also they have do fake promises still the coupon not getting applying