1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 10: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Chhindwāra, Hyderabad, Mumbai, Pune, Erode, Ahmedabad, Kolkata, Cochin, Jaipur, Mumbai Suburban, Nashik, Sūrat, Bengaluru, and Vijayawada.

CityProblem TypeReport Time
Chennai Internet 4 minutes ago
Chhindwāra Internet 4 minutes ago
Hyderabad Total Blackout 55 minutes ago
Chhindwāra Internet 2 hours ago
Chhindwāra Internet 4 hours ago
Chhindwāra Total Blackout 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • iammrvimal
    VIMAL KUMAR (@iammrvimal) reported

    @ViCustomerCare @PhonePe_ Additionally, I tried contacting customer support by calling 199, but there is no clear option to speak with a customer care executive. The IVR only plays automated messages and provides no straightforward way to reach a representative and discuss the issue.

  • NirakarJaiHind
    Nirakar (Bharat First)🇮🇳 (@NirakarJaiHind) reported

    @ViCustomerCare Issue is now resolved. Thanks for the support

  • SB_chem0206
    Shashi Bhushan_Chemistry (@SB_chem0206) reported

    @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare i gave complaint on Sat and you're responding on Mon it's shows ur responsibility towards customer @ViCustomerCare I have decided to port out

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare , no network in Vasai Virar arrea, even your Vodafone mini shutdown. Can't login as not getting OTP on rmail or mobile (as services are down)

  • LearningSoul_
    🇮🇳નારદમુની🇮🇳 The Enlightened One 💫 (@LearningSoul_) reported

    @ViCustomerCare Why no network in Chondhi area between Mandva and Alibag?

  • Sagar_bh21
    Sagar (@Sagar_bh21) reported

    @ViCustomerCare Faced same issue again today, please check DM

  • UMESH__T
    Umesh Tiwari (@UMESH__T) reported

    @ViCustomerCare there is zero network where i am in naigon 401208 urgently needed

  • Ranjanmaji3
    RT Ranju (@Ranjanmaji3) reported

    @ViCustomerCare I already DM you Mr.Ajit...but you didn't respond...I won't delete anything until my problem is solved.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @NitinRathod_90 @ViCustomerCare Ported to vi. Bro, all vi customers are looking fwd to port out. Very bad service

  • The_avhi4u
    Abhishek Yadav (@The_avhi4u) reported

    @ViCustomerCare in nallasopara east area no network coverage of VI can you update or give any update regarding this. Where network will restored. And atleast we can make a call

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare @ViCustomerCare sudeep I am not prepaid customer I am post paid customer check your messages i have give my registered no.

  • UmeshNavale4
    Umesh Navale (@UmeshNavale4) reported

    @ViCustomerCare Dm not working

  • RahulBh44254602
    OWN GOAL (@RahulBh44254602) reported

    @ViCustomerCare @ViCustomerCare I recharged a 5G unlimited pack, but it shows my daily data is exhausted and the internet is not working. This is very frustrating. Please resolve this issue urgently, otherwise I will port my number and also recommend my family and friends to switch. .......

  • rajeshlele
    Rajesh Lele 🇮🇳 (@rajeshlele) reported

    @ViCustomerCare - your network around Panvel is terrible. There's been an outage for prolonged periods of the day. This is near Ajivali, Shedung, and Indiabulls Greens.

  • cshah03
    Chintan Shah🇮🇳 (@cshah03) reported

    Major Network Issue - Ghatkopar Garodia Nagar @airtelindia @ViCustomerCare @JioCare

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare Hello Team, one of your team member reached out to me. At that time my network was working but after an hour again there is no network

  • bremkumar
    Brem (@bremkumar) reported

    @ViCustomerCare What happen to 5G network Speed becomes 2G speed #Perambalur #Thuraimangalam? Removed 1Gb/day offer condemnable,how you decide my reqmnt for 28days with Disconn. of incoming in 1day & 1Month =28days for Useless @TRAI never care of peoples,need topside Reshuffle.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare It’s been three days, since i have reported the issue. Everytime, I contact the chat support, they collect basic details, assures tht someone would call me. Chat session is terminated by agent without taking confirmation. First thing after u fix issue, i wd port to @airtelindia

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • im_charav
    charav borana (@im_charav) reported

    @ViCustomerCare why do even in india? You provide worst service to the customers. I stay in Chennai even there same network issue and now I'm at village rajasthan,here ur network sucks even more . You shud close the company and sell lollypops on road . You really can't handle tis

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare Any luck with my reactivation @ViCustomerCare Today I got a call on WhatsApp, and the technician asked the same set of questions, same layman excuse and status of my issue is same. Reactivation is NASA level task?

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @ViCustomerCare I want to close my sim Help me with it

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @BrahmanBandhu1 @ViNewsOfficial @ViCustomerCare Undoubtedly, winner of worst customer service in telecome sector equally bad in chat, email and twitter support.

  • VShallChoudhari
    Vishal Choudhari (@VShallChoudhari) reported

    Dear @ViCustomerCare You are missing out to capture entire town in Pune. #Ravet is cursed with one of the worst network service. Only @airtelindia works but as soon as electricity is gone airtel to bids farewell. Enough opportunity for you establish a good user base. #airtel #jio

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @ViCustomerCare I all ready deposit cheque payment on time now Vodafone send me message your didn’t receive premium customer executive her name is Akansha her said sir it’s your responsibility you can go Vodafone store and search your check is this the way premium customer trading? Tell me via India?

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare issue has not been solved still I received msg that issue has been solved

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @TMobile What a poor app you have, this app suspended my number in an unauthorized way.

  • siddheshgarg
    siddhesh garg (@siddheshgarg) reported

    Been a week, mum is already back home. What I realised: No point in investing 530 when @ViCustomerCare never bothered to followup. You already lost me when I switched to @JioCare after years of using Vodafone because of such nonsense. I have decided to MNP my mom's number to Jio