Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Chhindwāra, Mumbai, Cochin, Chennai, Guwahati, Udupi, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Vasco da Gama
|
Total Blackout | 5 hours ago |
|
Mumbai Suburban
|
Phone | 7 hours ago |
|
Kolkata
|
Total Blackout | 8 hours ago |
|
Kolkata
|
Phone | 10 hours ago |
|
Bengaluru
|
Total Blackout | 21 hours ago |
|
Kolkata
|
Internet | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr._Dilip_Meena (@DilipMe46883127) reported@ViCustomerCare Network fluctuates in more more than more time in which 2G & 4G & Sometimes No Network.-address-village-KAIMTHAL GONDA ALIGARH(202123)
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Please don't call me I have already decided to port so **** off scammer
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Almina ❤️ (@alminas49) reportedWhat stupid customer care service you guys have @ViCustomerCare Called your customer care no twice, couldn't get connected to the customer agent... Why the hell do you keep customer agents? Just for time pass!! We don't have time to do so!
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Abhijitsinh Parmar (@abhiparmar92) reported@ViCustomerCare Stuck on Day-1, Porting from jio to Vi GoG postpaid plan. My jio network gone and Vi network not activating to Esim. Its been 3 hrs of back and forth request/process still no luck. :(
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subrata mukherjee (@subrata36141769) reported@ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action not words.
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Nitesh Kumar Singh (@facenitesh) reported@ViCustomerCare I already have your answer in my DM! So just chill....and try the same language to reply to the customer in which he is asking!
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RKP (@rkp2028) reported@ViCustomerCare Issue resolved
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subrata mukherjee (@subrata36141769) reported@VodafoneEgypt @ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action
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Pankaj Sharma 🇮🇳 (@Pankaj_Sharmas) reported@ViCustomerCare Net n Call drop problem as usual and complain already registered so many time but no action and solutions till now, check with customer care Now what details required
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Sujit 💢 π² (@AltClaimX) reported@ViCustomerCare Thanks for the response. I hope this issue gets resolved quickly this time, because I’ve already contacted customer support multiple times since 25th April but still haven’t received any proper update or SIM delivery yet.
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Rahul Panwar (@rahulpanwar) reported@ViCustomerCare As usual the same message again, this is harassment and ignorance towards the actual problem. @vodafone @VodafoneGroup
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ASIF KHAN (@KhanRider4u) reported@ViCustomerCare I've tried everything, but the internet speed is still very slow.
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ओम जी 🇮🇳 (@omzi_dr) reported@ViCustomerCare Not yet any response from Your team or any responsible officer about my complaint
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Kunal (@kunnnallllll) reported@Airtel_Presence i have gotten real & multiple first hand reviews of your shrewd business tactics & have faced bad customer support myself in the past, my sim initially was airtel itself & had to port out now, i have chosen @ViCustomerCare I am hopeful I'll have a better experience
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Abinash Panda (@AbinashPan69832) reportedI visited the @ViCustomerCare today. They took my complaint and asked me to wait 2 hours. After waiting, they told me to come back after the 11th. Now they’re asking me to pay ₹650 (including late fees) + ₹550 just for incoming calls for 15 days (no outgoing), and then,
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedPls stop giving temporary fixes & properly check the tower/network congestion issue in my area (Agni vaddo Guirim, Bardez Goa. North Goa (403507) @ViCustomerCare
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Ro45 (@Ro45editzz) reportedHey @ViCustomerCare I have not recharged on my number but you have given me free 1gb per day for 7 days and it is expiring today but the data is not working from 7 days ive decided to Port my sim to other company.
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P (@PMparasmalhotra) reported@ViCustomerCare Hi, yesterday I tried to recharge my number using the VI app. The payment got deducted but the recharge plan is not activated. I can't see it in the history either. Kindly help on this.
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare This has become extremely frustrating now. Every few weeks the same issue starts again.
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mandeep vasavada (@mandeepvasavada) reported@ViCustomerCare Its almost one month and no solution has been received. Now i think i need to stop paying bills in order to get any revert or solution from so called dumb company who is least concerned about the loyal and oldest relationship..
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dd (@Dipak_Patel_) reported@ViCustomerCare Third class internet service.
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Rahul Sathe (@rahulsathe3720) reported@ViCustomerCare Making fool since last few days never seen such treatment for new customers ridiculous taking followup since few days
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare The network keeps fluctuating constantly and it’s affecting my daily work badly. Sometimes pages don’t load at all, videos buffer endlessly, and apps behave as if there is no internet despite having full signal bars.
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Dazzler (@Samrock7861) reported@ViCustomerCare Hi Iqbal! We never wish for you to go through such an experience. With regard to your network-related concern, as per our system check for the given PIN code (362560), the complaint has already been registered under Sr No. GUJ-V02083989130, and as speed useless
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Vijay Singh (@VijaySingh26094) reported@ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771
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Anubhav (@guptaanubhav346) reported@ViCustomerCare @TRAI Already sent you details over dm, please help asap. @vi
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Anandhuvasudev (@anandhuvasudev_) reportedI’m writing to report an issue with my current 56-day 4G/5G unlimited plan. I successfully used up my 300 GB data quota during the first 28 days. However, now that I have entered the next 28 days of my plan, my internet has completely stopped working. @ViCustomerCare
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🚩Rajdeepsinh (@Rajdeep333) reported@ViCustomerCare I'm using a VI 5G unlimited plan on my Realme device in Sarkhej,Ahmedabad (Gujarat). My phone shows a 5G network, but data is still being deducted from my daily pack instead of unlimited 5G. I've already raised a complaint, but the issue isn't resolved yet.
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Omkar R. (@Omkarraut12) reported@ViCustomerCare Experiencing very poor network coverage at our office premises (map coordinates- 19.176498, 72.992649). Calls drop frequently and data speeds are unreliable. Many colleagues are switching to other providers due to stronger networks. Please take immediate action.
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सन्तोष कुमार मिश्र पत्रकार एवं समाजसेवी (@Santosh38360645) reported@ViCustomerCare @ViCustomerCare No response in DM yet. Issue still unresolved. ₹398 MNP plan par “UL Data” dikhaya gaya tha, lekin sirf 1GB/day mil raha hai. Please resolve urgently or I will proceed with PG Portal complaint. #VI #MNP #ConsumerRights