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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 27: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Panvel, Kolkata, Indore, Ranchi, New Delhi, Bhopal, Pune, Hyderabad, Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, and Chhindwāra.

CityProblem TypeReport Time
Panvel Phone 1 hour ago
Kolkata Internet 5 hours ago
Indore Total Blackout 14 hours ago
Ranchi Phone 15 hours ago
New Delhi Total Blackout 17 hours ago
Indore Internet 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ranjeet77474348
    R. K. (@Ranjeet77474348) reported

    @ViCustomerCare VI Team, I have recently ported my SIM from JIO to VI. However, your agent Mr. Naushad sitting in Laxminagar Delhi has not processed or credited my first recharge. Due to this issue, I am currently unable to make calls, which is causing significant inconvenience

  • kalyugi_hitler
    kalyugi kaarntikaari (@kalyugi_hitler) reported

    @ViCustomerCare **** u guys I have just used vi postpaid for 3 extra days after that I ported my sim to jio and today I received 532 rs as postpaid bill **** u i am going to file case against u

  • Sahilkhatavkar9
    Sahil khatavkar (@Sahilkhatavkar9) reported

    @ViCustomerCare From yesterday 5G Network connectivity not working Showing 4G only. Location Chandansar ,Virar east palghar district Solve ASAP

  • trading__life__
    trading life (@trading__life__) reported

    @ViCustomerCare Please check my dm, still I don't have a 4G network in my house which has gone can't use internet service

  • creativeeagle69
    avinash singh (@creativeeagle69) reported

    @airtelindia @ViCustomerCare Every day, once or twice, the network stops working. Even though it shows 4G/5G, it often drops to 2G signal, and this has been happening for quite some time. If you can’t provide proper service, then shut down your network in this area.

  • venkatvicky153
    venkatesh (@venkatvicky153) reported

    @ViCustomerCare When did you launch 5g network in Telangana state Shame on you vi network still you don't launch one City from Telangana state Shame on you vi network how you partiallity to Telangana state

  • udayraj21617750
    uday pratap raj (@udayraj21617750) reported

    @ViCustomerCare I have complained many times yet your internet speed is so poor that a snail runs ten times faster than you. @airtelindia I will soon be your new customer

  • Santanu2015Cap
    Santanu Chatterjee (@Santanu2015Cap) reported

    @ViCustomerCare This is a potential hazard as emergency calls cannot get through as well. What if someone lands in trouble and wants to call us? That also won't be possible as incoming gets stopped.

  • ChandniNaresh
    Chandni Naresh (@ChandniNaresh) reported

    @ViCustomerCare Don't call back asking for issue, keep the recharge amount as charity and buy sweetmeats for snacking as anyway you don't have any work to do except for providing silly reasons for your inefficiency. If someone says something second time, ill go and drown myself in some river.

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • Indranil_cool
    Dr-INDRANIL GANGULY (@Indranil_cool) reported

    @ViCustomerCare as per yesterday comm. my problem was not solved, being 14yrs customer,u r teaching me to recharge,and *** to recharge.previous recharge remaining data 5gb didn't clubbed with this month2gb, i lost 5gb, it's ok if u don't solve.people are leaving vi, chor company

  • AbinashPan69832
    Abinash Panda (@AbinashPan69832) reported

    @ViCustomerCare What the hell u want , u just built a huge customer and now u dont care who ever complain you or whatever your staff saying to any one . And u particular mr kumar u just want to close the ticket thata it ,

  • sangram_rath
    Sangramm K Rath (@sangram_rath) reported

    @ViCustomerCare @Airtel_Presence @JioCare I have booking one connection still not delivery order id-DCHD21042633138 please service as soon as possible

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare so you will not slove my problem? And every ******* time why you ask about my pin address?

  • meraj_m3
    N/A (@meraj_m3) reported

    Vi sucks , mobile data is not working properly. It's happening very frequently @ViCustomerCare

  • prabhat47374026
    PRABHAT KUMAR SAH (@prabhat47374026) reported

    @ViCustomerCare I want retailer of Vodafone Sim please help me for contact number of my distributer of my area pin code 847305 state bihar dist -Madhubani

  • atman33real
    Atman33real (@atman33real) reported

    You have great support from the customers but your coustomer service is very poor as far as I experienced today. Kindly activate my number as soon as possible. @ViCustomerCare

  • sammyolll
    Samuel (@sammyolll) reported

    @Sambhavjs @ViCustomerCare Same issue here. It’s been 3 days and my SIM still hasn’t been delivered. Every time I contact customer care, I get the same repeated promise but no real update. This kind of delay and lack of clarity is really frustrating. Please look into this. @ViCustomerCare

  • NishaFa42680872
    Nisha Fathima (@NishaFa42680872) reported

    @ViCustomerCare @DoT_India VI’s own roaming SMS alerts showed max 600MB usage, but the final bill reflects 2GB and excess charges. I was told a waiver would be given, then calls went unanswered, stores refused help, and the issue remains unresolved. Please act urgently.

  • rohit2lohias
    Rohit Lohia (@rohit2lohias) reported

    @ViCustomerCare I really hope that your policy gets revised on re-verification. As for you, it's just a connection, but for an individual, it's their whole digital identity. @JioCare since we port from your network to VI can you help here since the number got deactivated on 15Apr. @GoI_MeitY

  • RealRaghv
    R (@RealRaghv) reported

    @ViCustomerCare You mentioned there is conjunction in network because of "many users" using at same time. Now what? If you've rectified that then, come up with solution. "add new sites"

  • SalilChawla84
    Salil Chawla (@SalilChawla84) reported

    Currently, I am unable to use this number as @ViCustomerCare has disconnected services, and @airtelindia is unable to complete porting due to the alleged pending dues. This is leaving me without service for the last 3 days.

  • RahulCh1102
    RahulOnStrike ⭐ (@RahulCh1102) reported

    @ViCustomerCare And your fan fest is totally crap, the last winner shows of 28th March Thanks to me , i have buyed just a new sim , not port Scammer !!!

  • Santanu2015Cap
    Santanu Chatterjee (@Santanu2015Cap) reported

    @ViCustomerCare Why are the recharge plans of 28 days? Why do we need to recharge 13 times in a year of 12 months? I use JioFiber Wifi. Even they provide the service for 30 days.

  • Surajka64988723
    Surajkanaujiya@098 (@Surajka64988723) reported

    @ViCustomerCare Im done with VI the Internet Service downs last 28 Hours but still not resolution only they try but no Result ? @TRAI

  • Rahulcha825
    Rahul Chakraborty (@Rahulcha825) reported

    Incoming calls are sporadic, and messaging and internet services are not working; furthermore, when I do send messages, they are frequently delayed. I have reported this issue repeatedly, yet it has still not been resolved. @ViCustomerCare

  • abhinavakjain
    abhinav jain (@abhinavakjain) reported

    @ViCustomerCare Still no resolution provided

  • Shahzad4142
    Shahzad (@Shahzad4142) reported

    @ViCustomerCare Poor network in my area. Main road signal is fine, but inside my street (gali indoor) signal is very weak or no signal. Calls and SMS not working Facing same issue on multiple Vi numbers, so unable to recharge Please fix urgently

  • themadchemist23
    The Chemist 🚩 (@themadchemist23) reported

    @ViCustomerCare ordered the sim online and even paid for the number of my choice and I'm waiting for 2 days . There is no update on the tracking system. It shows an appointment scheduled. While my local customer service said you have to cancel it.