Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Raurkela, Guwahati, Cochin, Mumbai, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, and Vasco da Gama.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Wi-fi | 1 hour ago |
|
Raurkela
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 21 hours ago |
|
Cochin
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Guwahati
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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HB (@HarshBajoriya) reported@ViCustomerCare The process of delinking my family plan took six hours and involved significant harassment. I strongly advise against choosing Vi's postpaid service. Their team is unhelpful and seems to be trained to mistreat customers. They promise to return calls promptly, but they never do.
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Dr. Rajendra Shinde (@veerite) reported@ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do
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GulShan KumaR (@gulshanjmi10) reported@ViCustomerCare No more dm now. It's 4 months now. I have spent my hard earned money in recharge but you are unable to provide me network then why I am wasting my money? Many important calls and msgs have been missed so far. Who is responsible for that?
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Riaa (@hathiaursathi) reported@ViCustomerCare Worst worst network. You gys have literally no Shane and no responsibility towards the customers. I have called the complaint number so many times, emailed and yet the problem persists.
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वन (@yadavendra_) reported@ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.
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Husain Khan (@Husaink_59) reported@ViCustomerCare no network in my locality since 3 hrs... What u guys are doing... What u guys are charging for... Resolve it ASAP.. Don't ruin my weekends please
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Subrata Kumar Sen (@rjbubaiofficial) reported🚨 Public Complaint to @airtelindia I ported my mobile number from @ViCustomerCare to @Airtel_Presence, hoping for better network coverage and faster internet. However, my experience since porting has been extremely disappointing. 1/2 Airtel #AirtelIndia #NetworkIssue #SlowInter
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare You're only explaining your side. What about the customer who got cheated? False offer shown in Vi App → ₹199 deducted → Wrong plan given. This is cheating, not a "technical issue". Own your mistake and refund or plan given those i have available for
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Ram Yaduvanshi (@ram4uuuu) reported@ViCustomerCare Karan, Outgoing SMS blocked since May 27. Despite escalating to Nodal, I've received only generic replies. Final notice: Resolve ticket #KAR-V02137034041 tonight, or I will file a formal complaint with TRAI/Consumer Court."
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MP 70 TEACH (@mp70teach) reportedDont make me cry @ViCustomerCare , i am too frustrated and i will complain on district consumer court if this not resolve soon, i mean i want it now now now, not a single minutes wait, even i can't call on 198 and 199 for help, ivr told first make first recharge #viscam #viindia
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare Get new sim: you can start using it in minutes Get existing sim working: hours/days-long wait and efforts Porting over to Vi: One sms Vi to Vi change: 100 formalities Does this make sense?! Why is the service for existing customers always so much worse than a potential/new one?
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محمد Yusuf (@Yusuf_Nadwi) reported@ViCustomerCare I activated my vi physical sim esimSIM. It's activated, but I'm not getting any network connection. I've even turned my phone off and on. Please help.
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Shubham - Local SEO (@Shubhamkhatwani) reported@ViCustomerCare Responded in DM. My network is still gone even after 8 hours. Do you understand how unreliable your network is.
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vinay (@VIINAY24) reported...@ViCustomerCare Facing complete network blackout in my area. No signal bars, unable to make calls or use mobile data. Please check and fix this outage immediately
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update
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Charanjeet Singh (@cjayhayer) reported@ViCustomerCare When I get support?
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Red Beast WAP4 (@arpan355) reported@ViCustomerCare mobile is lost n while calling your IVR voicing out useless info unable to reach your customer care
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shardun_husain (@Shardun_husain) reportedDay 17 of asking Vi to provide the internet service I'm paying for. 17 days of follow-ups. Months of complaints The complaint is marked "resolved," but the experience says otherwise. How many more days until the service matches the promises? #Vi @ViBusinessIndia @ViCustomerCare
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sameer (@Sameerkhan_21m) reported@ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's
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Gurmeet Singh (@GurmeetPwN) reportedSick and tired of the absolute harassment from @vodafoneIN @ViCustomerCare. Your spam callers are barking up the wrong tree. For the 10th time: I DO NOT work with Quidich Innovation Labs. Stop ******* calling me. Disgusting, predatory customer service.
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Akshay Panchal (@Akshay_Speaking) reported@ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.
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Virendra (@jolly_virendra) reported@ViCustomerCare Resolution awaited !!
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Vispy Ichhaporia (@vispyi) reportedWhat a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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MP 70 TEACH (@mp70teach) reported@ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here
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Javed Akhter Siddiqu (@AkhterSiddiqu) reported@ViCustomerCare I didn't want to be on this network, Shame on your's.
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Shubham - Local SEO (@Shubhamkhatwani) reported@ViCustomerCare You even haven't asked for my number on which I'm facing this issue, so how you're going to "check this immediately"…?
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Ashish Bhattacharya (@ashu6561) reported@ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint
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Riaa (@hathiaursathi) reported@ViCustomerCare Thr network is still poor, the towers are still depleting. And, i still can't access internet properly. Do one thing, apne dukan ki jhap bandh Kar Do. Waise bandh hone wali hain.
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ATUL SIR😈 (@atuldmulatkar) reported@ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!