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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Bhopal, Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, and New Delhi.

CityProblem TypeReport Time
Hyderabad Total Blackout 58 minutes ago
Bhopal Internet 2 hours ago
Guwahati Internet 18 hours ago
Alīgarh Internet 19 hours ago
Kanpur Internet 21 hours ago
Kolkata Total Blackout 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @rangdesarada @ViCustomerCare @AnanyaBirlaX pls raise a complaint in their #vodafoneidea Vi app - it's AI driven & you would get resolution/response correctly

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare @vodafone Facing zero network/No Service at my location. Unable to even send a PORT SMS to 1900 to get a UPC. Please assist urgently. Mobile: 7430016678 Location: Amarpur 799101.

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare Those are the same things you have repeated 10 times in the last 5 days. What is the solution for that ??? I think your company is like that only. No doubt why it has such a financial balance sheet it holds.

  • vishalshyams
    Vishal S (@vishalshyams) reported

    Facing extremely poor network & call drops. No resolution despite multiple complaints. Unable to make basic calls. Request immediate action. 6 months wasted without service and no timeline being provided @ViCustomerCare @DoT_India @TRAI #VodafoneIdea #NetworkIssue #NoSignal

  • Rdabas05
    Rahul Dabas (@Rdabas05) reported

    @ViCustomerCare I ported my number from Airtel to Vodafone Idea and completed full pending payment on 13/05/2026, but my number is still not working. Payment proof is available. Please resolve this urgently, otherwise I’ll be forced to leave Vi services.

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @ViCustomerCare when received calls my voice is echoed for last couple of days and tried to connect the customer care no, seems not feasible . Can you pls. Check the same and resolve the issues.

  • a4oz22
    Oz (@a4oz22) reported

    @ViCustomerCare this ridiculous!!! Im getting calls everyday despite being on DND and raising this issue multiple times. If you cant figure this simple thing yet(per your DM's), you have bigger issues in managing your business & customers so why try to retain them?

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare What I still don’t understand is: If my number hd active validity and KYC ws already linked to my Aadhaar, y ws it stopped in the first place? And if verification was needed, why is reactivating an existing customer’s number made so difficult?

  • AmoghKashyap3
    Amogh Kashyap (@AmoghKashyap3) reported

    @ViCustomerCare @ViCustomerCare @ViBusinessIndia The app doesn’t work, customer care keeps redirecting, and the store staff are not helping. This is extremely frustrating and unfair. My number is already barred because of this delay from your side. Please resolve this immediately.

  • AVINASHREDDYG
    Avinash Reddy (@AVINASHREDDYG) reported

    @ViCustomerCare no network at all from Pulivendula to Vempally around 30 kms stretch In YSR kadapa Dist . And after that again from vempally to KSRM engineering college approximately 35 kms again no network. What’s the use of using VI ??

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare I dint recieve any support yet @ViCustomerCare

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare Query not addressed yet. Only you have taken additional complaint bcoz after 4 days over you couldn't delivered a SIM in Bengaluru like city.

  • NigarShaikh18
    Nigar Shaikh 🦋 (@NigarShaikh18) reported

    @ViCustomerCare I have been raising issue with my vi simcard since last week that I am not able to send any messages on any number even though I have already have pack necessary.I have also mailed it but the issue was resolved without any resolution.

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare When will you help me? It’s been 6hrs and outgoing calls are barred and you want me keep using this number??

  • niranjan_yt_999
    Niranjan 🍁 (@niranjan_yt_999) reported

    @ViCustomerCare I ordered a new Vi SIM for home delivery, but it has still not been delivered. The status has been showing “Appointment Scheduled” for a long time with no update from your side. Please check and resolve this issue ASAP. Order ID: DCHD10052649157 #Vi #SIMDelivery

  • Jazz_Vfx
    Jazz | Video Editor (@Jazz_Vfx) reported

    @ViCustomerCare Fix your network issue. Otherwise I'll port to jio

  • Voiceofpk510
    Pawan kumar (@Voiceofpk510) reported

    @ViCustomerCare Very worst Vi system my sim card not delivered in 5 days

  • SHeisenbergg
    Walter White (@SHeisenbergg) reported

    @ViCustomerCare Your executive called me and told that problem will be solved ASAP. But still haven't received any call after that. Kindly look into it as it is very urgent matter

  • Servant_of_Indi
    SERVANT of INDIA (@Servant_of_Indi) reported

    @ViCustomerCare When will you updated and resolve my issue ? It's passed approx 5 months to file the complaint to recover my Cellular number. I am sustaining many problems in lieu of my Precious Cellular number.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • rajnish100000
    rajneesh (@rajnish100000) reported

    I want to port. Out my @airtelindia @Airtel_Presence Postpaid connection to @ViCustomerCare help me out

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • Vikashindian303
    VIKASH (@Vikashindian303) reported

    @ViCustomerCare Sir, I would like to inform you that the network and internet issue with my corporate Vi SIM is still unresolved even after raising the concern earlier. Due to continuous call drops and poor internet connectivity, my field work and communication are getting affected regularly.

  • Harishvedanti_7
    Harishvedanti_7 (@Harishvedanti_7) reported

    My indoor network issue remains unresolved still @ViCustomerCare

  • delta_force106
    Military Veteran (@delta_force106) reported

    @ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.

  • vinayjunejaa
    Vinay Juneja (@vinayjunejaa) reported

    @ViCustomerCare @imnavin8 @ViCustomerCare my sim is active, but i'm not able to make or receive any calls from the past 24 and same goes for my mother.? What's the real problem here? can't call even 199.

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare How unprofessional, my complaint is closed without any proper resolution stating that it was just a temporary glitch, while still im facing the same problem, I have all the call recordings and proofs of the issue which is still persists. It's better to port of this pain.

  • sanjayagupta24
    Tr. Sanjaya Gupta (@sanjayagupta24) reported

    What's the hell with your network @VodafoneIdeaIN @ViCustomerCare All call dropped ?

  • vardhman00001
    Vardhman Jain (@vardhman00001) reported

    @ViCustomerCare Seriously,, what the heck is this...i really jst dnt get this...means a customer is begging for hi own money and the company is not complying with customer...this is sad,, really sad...

  • PunamMohandas
    punam mohandas (@PunamMohandas) reported

    @ViCustomerCare No; WHY should I reach out to you PRIVATELY? Let's discuss in a public space how INEPT Vodafone & its TOP management is!! As for my "exact issue" - check with Abhijit Kishore, Avneesh Khosla or Navneet Shukla. Are those names senior enough for you, "Bhagyashri"??