Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (56%)
• Total Blackout (25%)
• Phone (15%)
• E-mail (1%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jodhpur, Bagar, Delhi, Chhindwāra, Kanpur, Trichūr, Cochin, Mumbai, Pune, New Delhi, Bengaluru, Hyderabad, Bhopal, Guwahati, and Alīgarh.

City	Problem Type	Report Time
Jodhpur	Phone	19 minutes ago
Bagar	Internet	3 hours ago
Delhi	Total Blackout	4 hours ago
Chhindwāra	Internet	11 hours ago
Kanpur	Phone	12 hours ago
Trichūr	Internet	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VIKASH (@Vikashindian303) reported 3 minutes ago

  @ViCustomerCare Sir, I would like to inform you that the network and internet issue with my corporate Vi SIM is still unresolved even after raising the concern earlier. Due to continuous call drops and poor internet connectivity, my field work and communication are getting affected regularly.

• 
  ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported 3 minutes ago

  @rangdesarada @ViCustomerCare @AnanyaBirlaX pls raise a complaint in their #vodafoneidea Vi app - it's AI driven & you would get resolution/response correctly

• 
  ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported 5 minutes ago

  @ViCustomerCare Unable to upgrade my Netflix plan from Basic to Premium. Tried via Vi app & Netflix website but it always reverts to Basic plan linked with Vi postpaid. Netflix asked me to contact Vi, but customer care couldn’t resolve it either. Please help.

• 
  Brahman bandhu (@BrahmanBandhu1) reported 8 minutes ago

  @ViCustomerCare How unprofessional, my complaint is closed without any proper resolution stating that it was just a temporary glitch, while still im facing the same problem, I have all the call recordings and proofs of the issue which is still persists. It's better to port of this pain.

• 
  Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported 13 minutes ago

  @ViCustomerCare @ViCustomerCare what happened to corporate ethics suddenly ? Every problem faced by a customer nowadays comes with a response that " we cant help you, this is our policy " .. since when corporates started to implement customer unfriendly policies and becase so heartless to consider any exceptional situations .. every request invariably comes with an answer "No" in the name of some illogical POLICY ..

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 13 minutes ago

  @ViCustomerCare When will you help me? It’s been 6hrs and outgoing calls are barred and you want me keep using this number??

• 
  Kumar Mausum (@KumarMausum) reported 14 minutes ago

  Previously I was thinking why @ViCustomerCare not gaining customers in a market like india where only 3 major pvt players exist. But after ordering a SIM I came to know that they can't match the service level of airte & Jio. They are just in a ventilator.

• 
  ektasukhwani (@ektasukhwani) reported 17 minutes ago

  Dear @ViCustomerCare,@nch1915 unable to send/receive SMS for days. Important OTPs are not getting delivered. Despite multiple calls and complaints on the app, tickets are being closed without resolution. This is not expected in such a competitive market. Please resolve urgently.

• 
  Vengeance (@_itz_Vengeance) reported 19 minutes ago

  @ViCustomerCare No network in my area Bhilai Chhattisgarh please fix it @ViCustomerCare

• 
  rajeevkarmakar (@imRajibk99) reported 25 minutes ago

  @ViCustomerCare The app is extremely slow and every recharge attempt is becoming a nightmare. Facing constant payment failures where money is deducted but recharge fails. Highly frustrated with this experience. Fix this and refund my pending amounts ASAP! DMed you the details @ViCustomerCare

• 
  Kush Agarwal (@kushgrwl) reported 27 minutes ago

  Suddenly since 7pm no mobile network on my phone. Tried every solution mentioned on the net. Buggers at @ViCustomerCare don't even have a functional helpline. Has anyone ever faced such an issue? What's the solution. P

• 
  Niranjan 🍁 (@niranjan_yt_999) reported 27 minutes ago

  @ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….

• 
  Gen X 🇮🇳 (@dhakiyanusi) reported 31 minutes ago

  Can anybody tell me, which agency delivers Vi home delivery SIM. I'm waiting for three days, but no-one calls or tries to connect with me. This is very frustrating. @ViCustomerCare also unable to help. Feeling helpless. Already paid the first recharge amount online.

• 
  Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported 35 minutes ago

  @ViCustomerCare I dont want your same DMs saying "this is our policy of delinking" .. Write your explanations RIGHT HERE - HOW YOU WANT TO HELP/COMPENSATE A CUSTOMER WHO WAS GIVEN FAMILY PLAN BY YOUR STORE MANAGER KEEPING HER IN DARK ABOUT THE EXTRA PAYMENT AND DELINKING COMPLICATIONS ..

• 
  Sai (@sai_vss) reported 38 minutes ago

  @ViCustomerCare I dint recieve any support yet @ViCustomerCare

• 
  shaikh shahbaz (@shaikhshahbaz5) reported 42 minutes ago

  Hello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtel @ViCustomerCare @reliancejio

• 
  Krishna Pratap Singh (@Er_krishnaprata) reported 47 minutes ago

  @ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio

• 
  VISHAL 🇮🇳 (@VISHAL555555555) reported 47 minutes ago

  @ViCustomerCare Completely unacceptable service. Suspended my active postpaid number without proper clarification and kept delaying resolution even after store visits and verification. Because of this unprofessional handling, I’m now planning to port to Jio or Airtel.

• 
  surendra sah (@Surendr30121978) reported 48 minutes ago

  @ViCustomerCare Why, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.

• 
  Vinay Kukreja (@vinaykukreja) reported 48 minutes ago

  @ViCustomerCare @MoIB_Official I subscribed for an IR pack of 10days , Philippines from 12-5-26 the IR pack was supposed to be activated. I m able to make outgoing calls but not able to get any Incoming calls till now.Have complaint everywhere possible complaint no- 4-2DQPDX6C

• 
  Raj (@RajanGu48378260) reported 49 minutes ago

  @JioCare again you failed me bought new connection with high hopes but internet is crawling. Learn from @ViCustomerCare how to provide consistent service

• 
  Pawan kumar (@Voiceofpk510) reported 53 minutes ago

  @ViCustomerCare Very worst Vi system my sim card not delivered in 5 days

• 
  I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported 54 minutes ago

  @ViCustomerCare Despite recharging 349 rupees pack regularly, I rarely get the service I expect due to constant network problems. If this continues, I'll have no choice but to port my number to another network soon.

• 
  NIKHIL (@NNarula3011) reported 55 minutes ago

  @ViCustomerCare I am still waiting, I haven't received any update regarding your rider, vi service is absolutely terrible

• 
  Yogesh Bavikar (@YBavikar) reported 56 minutes ago

  @ViCustomerCare just now there was call frm ur side, even though there was network service issue so I can't communicate with representative. Plz see d location in complaint lodged on app. SKNH hospital Narhe411041. Othr service provider hv network & not for Vi.

• 
  Mujahid Alom (@Mujahid_along0) reported 58 minutes ago

  @JioCare i want to port from @ViCustomerCare Please help

• 
  Ramesh Kumatagi (@RameshKumatagi) reported 60 minutes ago

  @ViCustomerCare Complaint was closed but the issue still exists. What's the point of complaint if it can be just closed without contacting/confirming from customer

• 
  Vivek R. Vora (@kingvivek) reported 60 minutes ago

  @ViCustomerCare manytimes people complained that my number is out of network while im seating at same place when after 15 minutes or half an hour call connects. raised complaint via app 3 days ago issue still not solved.

• 
  avinash (@avinash04031993) reported 1 hour ago

  @ViCustomerCare I want to bring your attention to a problem I m facing. My father has 2 sim and his Vi sim doesn't have outgoing call and when I contacted the vi support I was said that since I wasn't making any calls from them the outgoing call has been barred due to inactivity.

• 
  pratikd (@gujjuchokkra) reported 1 hour ago

  issues not yet resolved @ViCustomerCare