1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 20% Total Blackout (20%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Kollam, Satna, Kolkata, Patna, Dārjiling, Sūrat, Ahmedabad, Lucknow, Chhindwāra, Bengaluru, Kanpur, Babugarh, Cochin, and Agra.

CityProblem TypeReport Time
Mumbai Total Blackout 2 hours ago
Kollam Internet 19 hours ago
Satna Phone 19 hours ago
Kolkata Phone 1 day ago
Patna Internet 2 days ago
Dārjiling Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • LThamaraiselvan
    Thamaraiselvan (@LThamaraiselvan) reported

    Is your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI

  • the_freedom011
    Azad (@the_freedom011) reported

    @ViCustomerCare See , I am complaining since many years but you are not improving your service . There is only one Network tower in my area which are so for away from my home i am telling you to install one Vi tower in my area because i am not getting even 4g network forget about 5g.

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. And now I'm wondering if they just eat up my money for the plan paid for until 2027 with the new card or something, because I think obnoxious fellow also said something about one month plan that came with SIM - why would I need a one month plan with the SIM if I already had an unlimited plan until July 2027? Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • News4masses
    N4M Media (@News4masses) reported

    @viiikashere Exactly what happened with another client of @ViCustomerCare whose very old @VodafoneGroup phone was also blocked all of a sudden leaving him scrambling for Bank and Aadhaar acces . Shame on Vodafone and also the Regulators regulating but overlooking such a terrible fiasco.

  • mohsinKhan4123
    Mohsin Khan (@mohsinKhan4123) reported

    @ViCustomerCare Not on social media. Need ground work. Want strong network, at affordable prices. No need to do social media advertisement

  • MetaAbhishek
    Abhi (@MetaAbhishek) reported

    @ViCustomerCare @vodafoneIN_Fdtn Are you the first brand on Universe to collab with SRK? Is @iamsrk an alien that you advertise him that much? And why you force the users to watch his name? Focus on your network & on your curroupt system rather than wasting investors money.

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare @jagograhakjago pls note that there’s been a recurring bill as per the plan chosen for about 800 rupees that i’m paying Vi and have not been getting desired network beyond 1 or 2 bars, let alone 5G. #SRKonVi

  • Jhunnu19
    JD_007 (@Jhunnu19) reported

    @ViCustomerCare First change you network coverage before changing anything.

  • sabirjr17
    🧢 (@sabirjr17) reported

    @ViCustomerCare Please provide proper network

  • the_freedom011
    Azad (@the_freedom011) reported

    @ViCustomerCare But their is very poor network in my area

  • SandipanManna15
    Sandipan Manna (@SandipanManna15) reported

    @ViCustomerCare The issue got resolved. Thanks @ViCustomerCare :)

  • santoshmkamble
    SantoshMandaSevakKamble (@santoshmkamble) reported

    There is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar/Ahmednagar Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month. @TRAI_OHD @TRAI kindly take of the permission and other necessitie

  • Hidden_culprit
    Mov_Ryx🏆🏆 (@Hidden_culprit) reported

    @ViCustomerCare Call drops on 5G, lower network speed. First of all rectify these issues 🤌

  • Yadavpanks007
    Pankaj Yadav (@Yadavpanks007) reported

    @ViCustomerCare Ported from @Jio to @Vi. Biggest mistake—worst network experience ever. Regretting it already! 😤

  • 24_anony
    anony_24 (@24_anony) reported

    @ViCustomerCare Bro, in Navi Mumbai, your network is the worst

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

  • Israel_Iran_war
    Israel-Iran-war-news (@Israel_Iran_war) reported

    @Tha_WolfxN @ViCustomerCare Vodafone Idea has 8,00,000 mobile towers. Vi has strong network

  • theAprv
    ꪖρꪮꪮ᥅ꪜꪖ (@theAprv) reported

    @ViCustomerCare What's changing? Network got worse instead of getting better

  • MohibbulHaque3
    Mohibbul Haque (@MohibbulHaque3) reported

    @ViCustomerCare Why Your Service Not Available In Pin Code 854325 If Available Give Me Information Immediately @ViCustomerCare

  • GaUrAv_Rck
    Gaurav Tiwari (@GaUrAv_Rck) reported

    @ViCustomerCare Your indoor coverage is bad , I was a Vodafone user from long but switched to airtel

  • parth_bargujar
    Parth bargujar (@parth_bargujar) reported

    @ViCustomerCare Please help krishna nagar Delhi 110051 vi store not providing my number

  • Diyaa_speaks
    Diya 🇮🇳 (@Diyaa_speaks) reported

    @ViCustomerCare It would be far better to spend money on expanding 5G network coverage nationwide rather than wasting it on useless advertisements.

  • ShubhenduBanik
    Shubhendu Banik (@ShubhenduBanik) reported

    @ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲

  • thanasekar_
    Thanasekar K (@thanasekar_) reported

    @ViCustomerCare Is this the change you have got? Really? We are expecting something that benefits customers who want to switch from other network. Since Airtel has raised minimum recharge plan to Rs.350/- We assume that you won't do the same mistake.

  • Gautammitra4u
    Gautam mitra (@Gautammitra4u) reported

    @ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare Customers aren't ******* idiots who should be pushed from one useless channel to another. We pay for your service and deserve actual support, not this pathetic bullshit.

  • Om______76
    Om (@Om______76) reported

    @ViCustomerCare I have complain many time but vi don't even care about customer

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Despite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,GANDHIDHAM. problem not solved. Calls and internet both not working. @ViCustomerCare

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare It’s not only the network but nothing is good in VI, from postpaid plans to customer care services , everything is worst . Check my emails and messages and chat history you will come to know about my frustration

  • BharatGarachh
    Bharat Garachh (@BharatGarachh) reported

    @ViCustomerCare So shall I get network in my home?