Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, Lucknow, Mumbai, Pune, Chennai, and Imphal.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Total Blackout | 3 hours ago |
|
Nagpur
|
Internet | 6 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Hyderabad
|
Total Blackout | 14 hours ago |
|
Ahmedabad
|
Phone | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club
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Harish (@Harish201020) reportedGive us clear answer why vi customer don't have talk to agent option on vi customer numer i tired 198,199,121 non of them has I'm really getting frustrated facing issues again and again in vi @ViCustomerCare
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Learner (@iuris_mentem) reported@ViCustomerCare I am using a 5G device nothing pro 3 and in a 5G covered area, but Vi 5G is not activating on my number 9761053240. PLEASE CHECK FOR ANY PROVISIONING ISSUE.
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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aakash (@rcg_cd35oo) reported@ViCustomerCare @_SandeepAcharya please check my dm as soon as possible and help me urgently. I have shared all the details to churn the number
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Happy Verma (@HappyVb5671) reportedJust ported my Jio number into @ViCustomerCare , volte service not working, this is very bad experience in 2026!! @TRAI
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India What made you think +919582050404 is my number? Are your agents that careless or do they not even read the complaint? It is a Vi number making automatic marketing calls. Disconnect it.
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durga prasad (@durgapr14248267) reported@ViCustomerCare Yeah I have received information with no solution for the issue same kind of repeated msg @vi
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Give me a single reason to stay. Between overpriced plans and false promises from your support executives, I’m ready to switch. Why shouldn't I port to @airtelindia or @reliancejio?
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Lavkush Gautam (@gautam_lavakush) reported@ViCustomerCare your network is very poor, Please improve your network quality.
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Ashutosh (@unashutosh) reportedUtter shamelessness from fraud and scammer @ViCustomerCare No response to my request to deactivate Family Plan for 6 days now. Raised ticket 3-151077796071. Then escalation ticket 3-151099229072. But only lies and excuses. Everyone saying wait for 24-48 hours. Disgusting support.
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Piyush Pratap Singh (@puzz007) reported@ViCustomerCare The 72-hour TAT expired today at 2:20 PM, yet NO SIM DELIVERED! Called 8141018180 and again spoke to Javed today at 2:04 PM, only to get another hollow promise. Your 72 hrs promise is broken. Stop making fool of customers & deliver my SIM now! @ViCustomerCare @TRAI
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Yakup sherif (@Mr_Sha_11) reportedDear @ViCustomerCare @TRAI I am writing to raise a complaint regarding my Vi mobile number 86818851**. I did not recharge the SIM for around 40 days. After that, the SIM was activated, but now when I try to recharge, the available plans are showing as “Invalid”.
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Parth Kakadiya🧑💻 (@parth1320) reportedFinally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
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kapil sharma (@ekapil_kapil) reported@ViCustomerCare can you please just stop honking me like hell? Being a postpaid customer is a sin or what? 10 automated calls a day!!! Add reward to my number instead but just stop your irritating calls. 🙏🏼🙏🏼
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Abhishek Tiwari (@abhishek1372015) reported@ViCustomerCare Dear Vi, I am currently at Jabalpur railway station. Vi's network here is so poor that I can't even tell you. 5G is not even available. When will Vi solve its network issue?
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?
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Víńé§h😎 (@vineshpathi) reported@ViCustomerCare I'm using un Vodafone network In last 10 years my area network issue not improved Tamilnadu Krishnagiri (dt) Pochampali (tk) Barur (po) Kattukollai (vill) 635201 My area network improve posible or not tell me I will change other network 🛜 side @ViCustomerCare
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Subhranil Roy (@subhranilroy5) reported@ViCustomerCare @ViCustomerCare Hi Subhranil! We apologize for the inconvenience caused. Regarding your network-related concern, please be informed that as per the system check for complaint ROB-V02170134321, which is currently in a closed status, our network team’s remark is........ - Ankita
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Jerry (@loveuakki) reportedWTH @ViCustomerCare third class network.
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Harish (@Harish201020) reportedIf vi can't provide service then tell me clearly i will switch to other providers @ViCustomerCare
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Harivelan (@harispa90) reported@ViCustomerCare I am extremely disappointed with the service regarding my prepaid SIM order DCHD14082609350. The SIM was scheduled for delivery on 15/08/2026. please provide a response: 1. Will my SIM be delivered? 2. If yes, please provide the exact delivery date.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
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SEEPZ-Santacruz Electronic Export Processing Zone (@SEEPZ_SEZ) reported@ViCustomerCare We are facing persistent issues with poor network low bandwidth, call drops and unreliable mobile internet. With nearly One lakh stakeholders accessing the campus daily, uninterrupted connectivity is critical for business and essential services. @ViBusinessIndia
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India This is ridiculous. Vi number +919582050404 has made nearly 18,000 spam calls in 60 days. TRAI bans regular numbers for marketing. Stop the excuses and shut it down.
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Happy Verma (@HappyVb5671) reported@ViCustomerCare already shared my information but why you not helping?? issue is just with my Vi number , not with other Vi numbers. Just only on my number, network gets switch to 2g when someone calls me, this is frustratin @ViCustomerCare @TRAI
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kmoksha (@kmoksha) reported@ViCustomerCare You should definitely get the rudest customer care award. They do not answer questions and keep disconnecting !
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it