Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/16/2026 23:05

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Mormugao, Navadwīp, Dehra Dūn, Cochin, Ahmedabad, Pune, Chennai, Ludhiāna, Guwahati, Visakhapatnam, Bengaluru, Meerut, Kolkata and Rājkot.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMormugao Internet
IndiaNavadwīp Internet
IndiaDehra Dūn Internet
IndiaDehra Dūn Phone
IndiaCochin Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • IamGautamSeth Gautam Seth (@IamGautamSeth) reported

    @ViCustomerCare I am using ur network so if they r getting access to my number then it is ur company which is leaking my number/coordinates! this is a criminal breach of trust! @TRAI @MIB_India pl reign in this crook of a company

  • anurag40964 Anurag (@anurag40964) reported

    Dear @ViCustomerCare , I recently purchased a Vi SIM, but my retailer has not completed my first recharge. Please assist in resolving this issue at the earliest. My number is 7726934038. Thank you! #ViIndia #CustomerSupport

  • Wand2erer Wanderer (@Wand2erer) reported

    @ViCustomerCare #vi I have been experiencing very slow internet ( 0.05 Mbps speed) since past 24 hours , cannot browse anything, I raised a complaint on app but it says it will processed in 2 days , what to do till then? #VodafoneIdea

  • V_Angry_Indian V_hunGry_Indian (@V_Angry_Indian) reported

    @ViCustomerCare Kaneez the problem wit Vodafone is they never understand & tat wat brought this company to position u guys r right now. I Can't make local calls & calls to India during the whole trip and you guys cause problem every time it's international roaming but u guys never care to fix

  • RMayank25 राजेश कुमार (मोदी का परिवार) (@RMayank25) reported

    @ViCustomerCare extreme networks problem last 3 Days South Delhi

  • Devvxx_ Deva (@Devvxx_) reported

    @airtelindia Filed a complaint , had a response from your side but the issue hasn't been resolved. Facing lots of network issues,the voice break even the search engine is taking too much time to load. Planning to port to @ViCustomerCare .

  • V_Angry_Indian V_hunGry_Indian (@V_Angry_Indian) reported

    @ViCustomerCare I reached Kenya on 12th and today it's 18th, I will leave on 22nd.. how much more time u need. Will u refund my money for ur services not working

  • MjRafat Rafat MJ (@MjRafat) reported

    @ViCustomerCare @ViNewsOfficial - no response from your end. M porting my no to airtel due to such pathetic, disgusting & I'll mannered team. Lot of customers r leaving Vi bcoz of this. Ridiculous & worst ever experience

  • RaoAvvar srinivas rao avvar (@RaoAvvar) reported

    @ViCustomerCare problem not solved

  • V_Angry_Indian V_hunGry_Indian (@V_Angry_Indian) reported

    @ViCustomerCare Alfie’s.. I am not been able to use phone and u want me to understand but u have no solution to the problem except for replying me with this cut copy paste message to wait till eternity

  • tulikacom ❤️PARAG SHAH❤️ (@tulikacom) reported

    @ViCustomerCare Hi, in regards to your Do Not Disturb related complaint no. 4-175306154195, we could not find the call/SMS records for reported content on the date you have mentioned. Hence we are unable to take action. LIAR LIARS PANTS ON FIRE.. SHAME IN YOU. SCAMMER KHUD HO TUM

  • Imvishal612 Singh Vishal (@Imvishal612) reported

    6/ This is clearly: ✅ Misleading advertisement ✅ Service denial ✅ Ignoring paying customers @ViCustomerCare — I demand: Full data refund Validity extension Written apology

  • anurag40964 Anurag (@anurag40964) reported

    Dear @ViCustomerCare , I recently ported my number to Vi, but the retailer has not completed my first recharge. Kindly resolve this issue promptly. My number is 7726934038. Thank you! #ViIndia #CustomerSupport

  • gopi2958 babucultfan🌶️ (@gopi2958) reported

    @ViCustomerCare I have DM the details and my issue please check and solve ASAP

  • Devvxx_ Deva (@Devvxx_) reported

    Filed a network complaint, got the response from the airtel team but the issue hasn't been resolved yet. The worst network connection and call is breaking every time and even the search engine isn't connecting.@airtelindia @airtelnews Looking to port to @ViCustomerCare .

  • Vishalsinha2307 Vishalkumarsinha (@Vishalsinha2307) reported

    @ViCustomerCare You are only saying same thing you are not giving solution . Tell you can do or not

  • Arvind_iOSDev Arvind Patel (@Arvind_iOSDev) reported

    Just got my @ViCustomerCare SIM shut down out of nowhere. They say there’s a pending postpaid bill — but I’ve already paid it. Called customer care multiple times, and all I get is “transferring your call” on repeat. Absolute nightmare. Fix this. #VodafoneIdea #VIissues

  • MjRafat Rafat MJ (@MjRafat) reported

    @ViCustomerCare @ViNewsOfficial @ViBusinessIndia - No resolution. Only chatting & wasting my time. Definitely need to settle in legal court of law. Sending legal notice to CEO & all responsible tom. Quite fed up. Worst experience

  • ssnhqsanchez bhavya (@ssnhqsanchez) reported

    @ViCustomerCare Still hasn't been resolved. Still receiving 5 calls a day. Please help me with the procedure to port my number. I didn't sign up to get harassed by Vodafone

  • BaapuBomma బాపు బొమ్మ (@BaapuBomma) reported

    This @ViCustomerCare is one of the worst! Finally moving out after a decade! 👋 there is a reason you are about to bankrupt!!

  • 2025_sur Souvik Sur (@2025_sur) reported

    @ViCustomerCare Last recharged worth Rs155 for 28 days on 27.5.25. So its valid till 24.6.25(also as shown on gpay screen).However,service is terminated stating pack expired on 15.6.25 and all services are denied, not even chatbot support. what's happening?

  • V_Angry_Indian V_hunGry_Indian (@V_Angry_Indian) reported

    @ViCustomerCare Noman u keep working and fraud people off their money. Tats all @vodafone is all about. If u cant give me service, why u taking so long to decide if u sud fix it immediately else refund money.

  • Bhardwaj_Abh Abhishek Bhardwaj (@Bhardwaj_Abh) reported

    @ViCustomerCare Hi Geeta last time I gave feedback and your support team spammed me with calls of how is it now.. etc etc. nothing got resolved. So thank you for your response Geeta but I don’t hold any hopes of any good service from Vi 🙏🏻

  • Bhardwaj_Abh Abhishek Bhardwaj (@Bhardwaj_Abh) reported

    @ViCustomerCare @Bore_Insaan I am in Bangalore. Already network was not good when it was 4G. With 5G now it’s even worst. People laugh at me when they come to know I have been on Vodafone since 2011.

  • RaoAvvar srinivas rao avvar (@RaoAvvar) reported

    @ViCustomerCare problem remain same

  • 2025_sur Souvik Sur (@2025_sur) reported

    @ViCustomerCare this is a classical case of DoS and seems like a major breach of trust and cheating...care to explain what's going on or shall I need to involve @trai here for help?

  • V_Angry_Indian V_hunGry_Indian (@V_Angry_Indian) reported

    @ViCustomerCare Alfiya I am not been able to use phone and u want me to understand but u have no solution to the problem except for replying me with this cut copy paste message to wait till eternity

  • VHariish11346 Hariish V Dutt (@VHariish11346) reported

    @ViCustomerCare Dear VI have not experienced such a bad service in any telecom company in any part of the world such as VI. Just a small postpaid to prepaid migration VI store and Customer care made it a circus for customer. Shame on you @ViCustomerCare @TRAI kindly assist

  • AlroyPereira3 Alroy Pereira (@AlroyPereira3) reported

    📢 Day 9: Improve Network Daily commuters face poor mobile signal & call drops on the Vasai-Naigaon railway route. It affects work, safety, and basic connectivity. @Airtel_Presence @JioCare @ViCustomerCare — please fix this. #VasaiNaigaon #ImproveRailNetwork #NetworkIssues

  • ilavarasan9715 Ilava (@ilavarasan9715) reported

    @ViCustomerCare Very worst experience at Vi Store, Anna Nagar, Madurai. Ms. Clara gave fake info & forced postpaid SIM instead of prepaid. Totally misleading! @VodaIdea_NEWS @ViCustomerCare – please take action. #VICustomerService #Madurai #Complaint