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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Chhindwāra, Bengaluru, Guwahati, Pune, New Delhi, Bilāspur, Nagpur, Āsansol, Ghātāl, Kurukshetra, Chennai, Hyderabad, Erode, and Ahmedabad.

CityProblem TypeReport Time
Mumbai Phone 2 hours ago
Mumbai Phone 17 hours ago
Chhindwāra Total Blackout 19 hours ago
Chhindwāra Phone 20 hours ago
Mumbai Internet 22 hours ago
Bengaluru Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare If possible can I please get slightly faster help, my dad will kill me. 🥲😭

  • Iamanonymous53
    Rony (@Iamanonymous53) reported

    Just received a call from 090889 41994 And on receiving disconnected. Please can some one resolve the issue @ViCustomerCare I want to immediately switch to @JioCare

  • anandrvyas0
    Anand Vyas (@anandrvyas0) reported

    @ViCustomerCare I have joined VI . Why VI service centre giving only post paid option for port ? I have visited South Bopal branch and a lady VI representative confirm only post paid option by VI for port. I have to take. this is highly unprofessional Why such unethical product sell?

  • MukeshDahikar4
    @MukeshDahikar (@MukeshDahikar4) reported

    @ViCustomerCare Plz my private number 9049394328 Activate please 🙏 For help me

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare issue has not been solved still I received msg that issue has been solved

  • lalit79520
    Lalit Kumar (@lalit79520) reported

    @ViCustomerCare @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.

  • abhi9_gupta
    Abhinav Gupta (@abhi9_gupta) reported

    Have bought a new sim on the app, but there is no network since 4 days now. Not your Vodafone store or customer care number able to help. Have paid for the premium number as well. I hope you can help? @ViCustomerCare @TRAI

  • legalhelptoall
    Cyber Crime Lawyer (@legalhelptoall) reported

    @ViCustomerCare network issue check dm message and resolve

  • SB_chem0206
    Shashi Bhushan_Chemistry (@SB_chem0206) reported

    @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • Raymondredingtn
    LogicOverDogma (@Raymondredingtn) reported

    @airtelindia @ViCustomerCare, you guys should demand a commission from local Wi-Fi dealers past Z Corner, Manjari. Your indoor network is so non-existent that we are literally buying broadband just to make a voice call. Brilliant business model! 👏👏📱

  • negidashubham
    negi da shubham (@negidashubham) reported

    Dear @ViCustomerCare,You can sell new SIMs online with digital KYC, but can’t issue an eSIM to a genuine overseas customer with a dead SIM. Instead, you ask us to fly back to India or force a family member onto a 4-month postpay plan just to keep the number. 💩 customer service.

  • hamidrasheed
    Hamid Rasheed (@hamidrasheed) reported

    Dear @ViCustomerCare I recently ported my number from Airtel to Vi. but my new Vi physical SIM is not working on my HONOR 400. The phone detects the SIM, but I am unable to enable SIM 1, and there is no network.

  • dsouzaoscar
    oscar D'souza (@dsouzaoscar) reported

    @ViCustomerCare can you please update me why incoming massages are stopped on my mobile number. Since Monday 6 july 26 there is no network and internet connection. Where is your accountability.

  • ismartshiv_
    Shiv Uikey (@ismartshiv_) reported

    @ViCustomerCare @ViCustomerCare please resolve my issue

  • Bamgm14
    Arpan George Mathew (@Bamgm14) reported

    @ViCustomerCare This is extremely horrible service My Grandmother is very sickly and can't visit the local customer service centre due to advanced age. My family and I have called on multiple occasions only for them to visit the home for recertification of KYC to no help

  • Samir58954972
    Samir (@Samir58954972) reported

    @ViCustomerCare facing the worst possible internet speed for the past 2 months. Have raised complaint multiple times but still not resolved. Tried again to raise a complaint today but guess what internet speed is so slow can't even raise a complaint in your app. Fix this ASAP

  • Sagar_bh21
    Sagar (@Sagar_bh21) reported

    @ViCustomerCare Faced same issue again today, please check DM

  • thatuglylad
    Anup K. Pandey (@thatuglylad) reported

    @ViCustomerCare Don't wait for me. The boat has sailed to another network.

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.`

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @NitinRathod_90 @ViCustomerCare Ported to vi. Bro, all vi customers are looking fwd to port out. Very bad service

  • Iamanonymous53
    Rony (@Iamanonymous53) reported

    @ViCustomerCare this time I will take you to the consumer court for your pathetic service. I wanted to port out and you all are doing it intentionally to stop me from porting out . I called 198 and Mr subhojit roy simply refused to take my complaint and disconnected the line

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare My intl roaming has not been working for the last 2 weeks. I'm currently abroad and this number is critical for my office communications and other important calls. Despite contacting multiple support agents, the issue remains unresolved. Please check on priority.

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.

  • RahulBh44254602
    OWN GOAL (@RahulBh44254602) reported

    @ViCustomerCare You told me to DM, I already sent message yesterday but no reply till now 😡 I recharged 5G unlimited pack but it shows data exhausted and internet not working. What is this service ?? You fraud company

  • only_shiv_fan
    The_Cyber_addicted (@only_shiv_fan) reported

    @ViCustomerCare I have port to VI from Jio. I have received the network but not able to get and send SMS. What to do? And what about the welcome free plan? Please guide.

  • Jitendra_CE
    JITENDRA KUMAR (@Jitendra_CE) reported

    If you have any solution for this, please tell me so that I can upgrade my recharge. Thank you. @ViCustomerCare

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Your response acknowledges that there is a coverage issue at my location, yet I continue to be billed the full amount every month. If you are aware that you are unable to provide the promised level of service at my location, charging the full tariff is neither fair nor justified.

  • snehnarayana
    Sneh Lata (@snehnarayana) reported

    No signals,Data always wasted dial 199,No one picks answering machine rubbish wastes time only,every month each recharge money a complete waste/spoiled+missed Live Spiritual lessons,AI says problem with ₹349 package Request-return my lost days @ViCustomerCare @garimajainai

  • ydvpriyanshu_
    Priyanshu Yadav (@ydvpriyanshu_) reported

    I purchased 3 Vi postpaid numbers and paid a total security deposit of ₹900. However, I still haven't received my security deposit refund. This is disappointing. Please look into this issue and resolve it as soon as possible. @ViCustomerCare