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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Bengaluru, Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Chennai, Shillong, and Ranchi.

CityProblem TypeReport Time
Chhindwāra Internet 1 hour ago
Bengaluru Internet 13 hours ago
Indore Internet 18 hours ago
Pune Internet 2 days ago
Ludhiāna Internet 2 days ago
Lucknow Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • boy07268
    Cat🫣 (@boy07268) reported

    Worst customer care ever seen, never taking this sim again and never recommending this sim card ever @ViCustomerCare @vi @visim

  • sameertaware5
    sameer taware (@sameertaware5) reported

    @Airtel_Presence @ViCustomerCare can you please provide me information of how do I port bcz airtel doesn't give a damn about a postpaid user

  • kranshevare
    kartik Ranshevare (@kranshevare) reported

    @ViCustomerCare We have no internet here in Surya, everyone is affected by this, and even the phone is not working. Please see what has happened here as soon as possible. Kurla Kajupada Mumbai 400072

  • speakng4mground
    Altruist (@speakng4mground) reported

    @ViCustomerCare Internet not working called 198 get to know it will be available in 2 hour more than 5/6hours passed still unable to use internet. Uttarpradesh west District pilibhit Town puranpur 262122 Yesterday spends 950 now **** service recieving again

  • The__Sharif
    The Sharif (@The__Sharif) reported

    @ViCustomerCare Vi bill followup is the new kind of torture. Was Vi customer for last 15 years and still they have to call me 15 time before 3 days from due date. There is a limit for this nonsense and pls stop. Since this is automated call they don’t care or feel how we feel.

  • jeevantomson
    Jeevan Tomson (@jeevantomson) reported

    @ViCustomerCare Why has Vi suddenly blocked incoming SMS/OTP while roaming abroad and started asking for 118? Your website says incoming SMS on International Roaming are free. Why charge customers now for a service that was working until yesterday?

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms

  • ShattyAmir
    AmirShatty Anilkumar Patel (@ShattyAmir) reported

    @ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare There is no solution for this till now @ViCustomerCare

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @Rachita_Menon @ViCustomerCare check in V! app - 90% of #vodafoneidea problems would get rectified via the app

  • aman_jhajharia
    Aman (@aman_jhajharia) reported

    @ViCustomerCare Hello @ViCustomerCare .. Last few days.. Your network is very bad... What is issue? Why can't you fix it?

  • GanatraRitesh
    RITESH GANATRA (@GanatraRitesh) reported

    @ViCustomerCare Network issue still continue without any solution without visit same complain closed why

  • Bauaa97
    shubh (@Bauaa97) reported

    Dear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare @ViCustomerCare I understand your privacy concern, but I will not remove the address until the network issue is properly resolved. Our village urgently needs a mobile tower, and the poor coverage is affecting calls and internet connectivity. Please install a tower

  • sharma_suraj_96
    Suraj Sharma (@sharma_suraj_96) reported

    @ViCustomerCare why you company employees spam on customers number? And disconnect when customer disagree with them. Also request verification team acts like boss and misbehave with customers. Now i already placed porting request to @reliancejio . Please don't disturb me now.

  • jeetenc
    jeeten (@jeetenc) reported

    @ViCustomerCare very disappointing experience while visiting your store. The person who represented Vodafone doesn’t know how to understand customers requirement. Wasted my time, unable to get in touch with your customer care due to bots - request reference no. KAR-V02181694174

  • vishvajeet95
    Vishvajeet (@vishvajeet95) reported

    @ViCustomerCare I am porting out from Vodafone Idea I am getting too much spam calls from @ViCustomerCare , even if I given proper feedback with reason why I am porting out Please stop this, otherwise I has to complaint in @TRAI

  • _beingsiddharth
    siddharth sharma (@_beingsiddharth) reported

    Ordered vi fancy number sim on 17/08/26.. till now sim not delivered what type of customer service is this ?? Order ID :- SPPMPW17082675174 please deliver my sim. @ViCustomerCare

  • ThatteKailas
    Kailas Thatte (@ThatteKailas) reported

    @ViCustomerCare The issue is still not resolved.

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare I have the network bar from T mobile but whenever i am trying to make a call, all the network bars are disappearing. Can someone please help me on priority.

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare You guys are not helping and please stop sending stupid automated messages like sorry for delay and wait another 72 hours, you guys are disgusting and unprofessional can't fix such a silly things what kind of future you'll will provide, absolutely shame

  • smilingsammit
    Sammit Joshi (@smilingsammit) reported

    @ViCustomerCare There has been no update for a week, and I received the same response 3–4 days ago as well. I’m not sure why such a simple issue is taking so long to resolve. Could someone please call me and help get this resolved? Also, same Vi store preson is not responding now

  • iankit_8
    Ankit Singh (@iankit_8) reported

    Please help me to port out from Vi for my number 7318308844 @ViCustomerCare

  • Chandrasen_G
    The Good Sen (@Chandrasen_G) reported

    @VodafoneIdeaIN @VodafoneIN Something wrong guys? Was moving thru Prabhat Rd Pune area, hopeless connection in lanes 14 15 Law Coll Rd Balbharati till Symbiosis. Bad service in these areas, really? Folding up are we?

  • sampareekengg
    Sandeep pareek (@sampareekengg) reported

    @ViCustomerCare hey, please cancel or close my new Vodafone postpaid… not good network at my flat.

  • sureshkumar2300
    Sureshk (@sureshkumar2300) reported

    Hi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare

  • chahatb52
    Chahat Bansal (@chahatb52) reported

    @ViCustomerCare Still no solution given by your team, my sim in their custody till now and also got to know about the request for my sim deactivation without my consent. Now you are not calling me when I DM you. @ViCustomerCare @TRAI

  • 2010Prabhjeet
    Vikram dadwal (@2010Prabhjeet) reported

    @ViCustomerCare Not getting any support from you team, it's better for me to port the number now.

  • asgharshaikhm
    Hate Stop (@asgharshaikhm) reported

    A key sign of this scam network is that they will repeatedly call you to recharge once your plan expires; however, after you do recharge, the service fails to work, and calls to customer care simply do not go through.#Vi @ViCustomerCare