Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, New Delhi, Mumbai, Vasco da Gama, Haridwar, Pune, Kolkata, Patna, Bhubaneshwar, Meerut, Pathanāmthitta, Guwahati, Bengaluru, Hyderabad, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 3 hours ago |
|
New Delhi
|
Internet | 6 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Mumbai
|
Phone | 13 hours ago |
|
Mumbai
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reportedI called 198 @ViCustomerCare to report the network issues.However, instead of assuring me that the problem would be resolved,the customer care representative simply told me“You can port your number.”As a customer, such an irresponsible response is truly surprising & disappointing
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Kunal Patil (@patil81kunal) reported@ViCustomerCare Your service levels are going way down I'm actually looking for a port from Vi to airtel or Jio
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Dream Catcher (@BSNLbeta) reported@ViCustomerCare when your Sim buying and port service available in Pin code 171301
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Eddie Brock (@Anonymo50965123) reported@ViCustomerCare Okay thanks for clarifying everything, i should not expect too much because it is too far away from your network area. Thanks 🙏👍,
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bashplus (@mbasheerpb) reported@ViCustomerCare All the ways to customer support is restricted. How can I contact human customer service agents. No reply in DM.
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EpicVibes (@KanpurX) reported@Indianinfoguide Surprised to see low #VodafoneIdea speed. They must work on strengthening the 4G/5G network & internet speed. You can't compete with Jio & Airtel if you don't improve on services. Consumers will only shift to #VI if they get better speed & services #ChangeToVi @ViCustomerCare
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Abhishek Bharti (@AbhishekiO) reported@ViCustomerCare I am on unlimited 5g plan. How my data gets exhausted? This is first time happened to me. What kind of scam you have started. That someone is on unlimited plan and in middle of night data gets exhausted. Pls resolve this issue, or will switch to jio
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Bhagwat (@RTIdivesh) reported@ViCustomerCare Third class network
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Nitin Rathod Official (@NitinRathod_90) reported@ViCustomerCare No one is able to call my number. I keep calling but it keeps getting disconnected. Why is this happening to the Vi sim person? I've called from other SIMs too and they're having the same problem. Tell me what to do?
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R (@RealRaghv) reported@ViCustomerCare I'm trying to connect with you from last two weeks and you are not responding, I guess I need to port out to some other network now!
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare @AnshuKumar41422 Deesa palanpur sanand Bapunagar bopal having too much network issue
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ONKAR GANORE (@onkarganore) reported@ViCustomerCare Shortly means in how much time ? As per your app it was expected to get statement within 30 min. Are you deceiving customers with wrong commitments.On customer care, I heard that you are installing more than 100 towers per hours. Can you share evidences @ViCustomerCare @TRAI
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Prashant Raghuwanshi (@_prashu_r412) reported@ViCustomerCare your network sucks and the Speed is like I m using 2G network. Regarding this I m complaining from last 6 months but they give excuses in place of solution now I m fed up and decided to port out from ur network
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An Indian citizen (@indianbuthuman) reported@ViCustomerCare no response why my sms are not working
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R (@RealRaghv) reportedIf not resolving issue, not recharging Vi sim anymore. @ViCustomerCare
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Rajesh (@Rajesh_Mum) reported@ViCustomerCare I faced challenge with soft sim of Vi, it either works on GSM or LTE/5G. When you get phone call hotspot doesn’t work. Not sure whether this issue is resolved now?
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Sundar Sankaran (@sundar_s1955) reportedVodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged
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Satyendra Gadgil (@GadgilSatyendra) reported@ViCustomerCare Please help fast it's urgent
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Lav Palan (@LavPalan) reportedVery poor internet connection at home Vi not working on my problem since 2 months Need solution as soon as possible When are u going to install new tower ? @ViCustomerCare
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Starcommander✨👨🏻💻 (@Starcommander10) reported@subconsci0u5 @ViCustomerCare I don’t know. They asked me to reboot and issue got resolved
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-=$k'93=- (@sagark93) reported@ViCustomerCare why this complaint number is not getting addressed ?? I am following up since last 7 days but your agents are giving me False promises of resolution. Where did my ₹3599 vanish ?? C004-187429413196
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Kheersagar patel (@khrsgr) reported@ViCustomerCare I want to use VI but in our village there is 0 network at all. We want tower in our village. If you'll install tower then you'll cover 200+ users and 100+ can be potential users.
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H U N T E R 7🖤 (@ig_hunter_7) reportedWhat happened to Vi sim No service available in all sims @ViCustomerCare why?? #vi
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Nature (@HelpNaturerecov) reported@ViCustomerCare Not even 4g in kinathudavu west,642109. No use of taking dozen of complaints for past 3 years and so planning to portout. Why should I recharge for signal less network!!! Even BSNL gives 4g, but vi can't!!!! Shameful vi and worst network
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KISHOR RUPNAVAR (@KishorRupnavar) reported@ViCustomerCare Your services and facilities are generally excellent. However, in the smaller villages, your towers are located at a distance of 3.5 to 4 kilometers. Consequently, network coverage is very poor. Therefore, smaller towers should be installed in these small villages as well.
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Kanishk Sharma (@Kanishk79431688) reported@_mrxx__1234 @ViCustomerCare I m asking for my recharge refund as they are not providing me network they r not refunding my money
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Rohan Das (@roehantweets) reported@ViCustomerCare @ViNewsOfficial At least provide Adequate Quality 4G First. In our location, there is poor indoor 4G coverage, no Carrier Aggregation at all.
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Sandip (@SandipH80205166) reportedFrom pas few days while making an outgoing call my network goes down , nill automatically after dialing a number and I'm not even receiving any call , whenever anyone tries to call me my network goes automatically down @ViCustomerCare
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Aditya Gaurav ❁ (@PRA7AP) reportedHello @ViCustomerCare , your customer service is pathetic
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SaturoXnaruto (@680Ji) reported@ViCustomerCare Your customer service is like a la##a