Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (21%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Patna, Ghātāl, Delhi, Tirur, Bengaluru, Indore, Pune, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 15 minutes ago |
|
Lucknow
|
Wi-fi | 3 hours ago |
|
Chīrāla
|
Internet | 7 hours ago |
|
Jaipur
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Bokāro
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Sammit Joshi (@smilingsammit) reported@ViCustomerCare There has been no update for a week, and I received the same response 3–4 days ago as well. I’m not sure why such a simple issue is taking so long to resolve. Could someone please call me and help get this resolved? Also, same Vi store preson is not responding now
-
Suraj Sharma (@sharma_suraj_96) reported@ViCustomerCare why you company employees spam on customers number? And disconnect when customer disagree with them. Also request verification team acts like boss and misbehave with customers. Now i already placed porting request to @reliancejio . Please don't disturb me now.
-
Aman (@aman_jhajharia) reported@ViCustomerCare Hello @ViCustomerCare .. Last few days.. Your network is very bad... What is issue? Why can't you fix it?
-
Aditya Raj (@_Seizer_) reported@Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.
-
Sabyasachi Das Mohapatra (@SabyasachiDasM3) reported@ViCustomerCare Sir/Mam my new Postpaid Mobile number is suspended due to unknown reasons your support team is misleading and don't helping me at all and asking to visit store but the store also can't help me if a new postpaid customer is helpless then what will happen to other🙏🏻
-
SR (@RaiSr108) reportedIt's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!
-
Hate Stop (@asgharshaikhm) reported@ViCustomerCare Vodafone is a terrible network; calls to customer care won't even go through, confirming just how bad it has become. On top of that, the recharge plans are very expensive.
-
Deepika Slays (@DeepikaDonga) reported@ViCustomerCare You guys are not helping and please stop sending stupid automated messages like sorry for delay and wait another 72 hours, you guys are disgusting and unprofessional can't fix such a silly things what kind of future you'll will provide, absolutely shame
-
Khushal Vandriya (@KhushVandariya) reported@ViCustomerCare You are fooling the customer no connectivity are working well
-
DAKSH AGARWAL (@dakshagarwal201) reported@ViCustomerCare Waiting since more than 48hrs for response, is that the time required for resolution of such issues? That too where your concerned Service Store is at fault... @ViCustomerCare don't cares... @TRAI
-
HARSHID PRAJAPATI (@harshid0986) reported@Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ishaque, I will not delete the number. It is a Vi number used for marketing calls, not mine. Asking me to hide it is not a resolution. Disconnect it and confirm publicly
-
Alien X (@Its_Bluis) reported@ViCustomerCare Also please change the script for the customer care persons Many people don't use chrome now so there is no need and no benifits of clearing cache of chrome or resetting the APN Noone change APN and that's not a solution Just saying it many times impolitely doesn't change it
-
Shhubhaam Chaudhary (@Shubhuchuodhary) reportedTerrible experience with @ViCustomerCare Order ID: DCHD26082610651 | Paid | Chandigarh 72+ hrs passed & 5 calls later—0% action, only template replies. No delivery attempt made. Cancel my order & refund
-
Trilok Chand (@TriloKChnd) reportedHow much time take to solved my problem please complete explain to us when network issues may solve. @ViCustomerCare
-
Shubhaam Chaudhary (@Shubhuchuodhary) reportedExtremely poor onboarding experience with @ViCustomerCare! Order ID: DCHD26082610651 is stuck since Aug 26. Made 4 calls to customer care, no update on delivery. Resolve this delay immediately or process a full refund of ₹365 so I can get a SIM from another provider.
-
Prakash Dadlani (@Prakash_1966) reported@ViCustomerCare I have sent you email on the id provided. Pls ack receipt. Hoping for a quick resolution.
-
Kalika Prasad Pareek (@KCP2593) reportedExtremely disappointed with the Vi Store in Sardarshahar(331403), Rajasthan. The staff flat-out refused to process my Mobile Number Portability (MNP) request. Is this the standard of customer service you provide? Please resolve this immediately @ViCustomerCare @VodafoneIdeaIN #Vi
-
The Good Sen (@Chandrasen_G) reported@VodafoneIdeaIN @VodafoneIN Something wrong guys? Was moving thru Prabhat Rd Pune area, hopeless connection in lanes 14 15 Law Coll Rd Balbharati till Symbiosis. Bad service in these areas, really? Folding up are we?
-
Sureshk (@sureshkumar2300) reportedHi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare
-
Z (@Malyk421) reported@ViCustomerCare No Resolution Yet. Daily Data Limit is exhausted and now I'm not able to use Internet. Your so called Unlimited 5G is just Lie.
-
Aslam Rahaman (@aslamrahaman) reported@airtelindia has pathetic network. Extremely disappointing. Worst customer service. @ViCustomerCare - Please contact for port out of 5 post paid connections.
-
Bally (@ballysantu) reported@ViCustomerCare Pls don’t call on all the numbers to know about Network status just speak to me and not to disturb others
-
Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare 72 hours passed and 4-5 customer calls later, only template lines received with zero commitments kept. Order ID: DCHD26082610651 is unacceptable. Cancel my order and process a full refund of ₹365 immediately. Registering a formal NCH complaint next.
-
AmirShatty Anilkumar Patel (@ShattyAmir) reported@ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant
-
Amita Verma (@amitaver) reported@ViCustomerCare No redress yet on my complaint.
-
Alien X (@Its_Bluis) reported@ViCustomerCare Just don't share automated replies with random name ,I have already said all the things with proofs and I can't repeat it again and I shared my pincode in dm If you can read please read all the thread you will get my problem
-
Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare @ViCustomerCare I understand your privacy concern, but I will not remove the address until the network issue is resolved. Please send your network team, assess the need for a new tower and provide a permanent solution for our village.
-
Shubu (@Shubham94428667) reported@ViCustomerCare Customer support is worst even it's more than month you can't either resolve my issue or refund the amount I paid for such a pathetic customer support ever
-
Trilok Chand (@TriloKChnd) reported@ViCustomerCare Till now problem not solved yet neither your engineer visit my address for checking the network you always gave a false promises, yet no any person came my location for checking my network problems....gyz i am very desatisfying for service of VI network day 1 gave false promises.