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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 4: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Raurkela, Guwahati, Cochin, Mumbai, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, and Vasco da Gama.

CityProblem TypeReport Time
Bhopal Wi-fi 1 hour ago
Raurkela Internet 4 hours ago
Guwahati Internet 21 hours ago
Cochin Internet 1 day ago
Mumbai Internet 1 day ago
Guwahati Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshBajoriya
    HB (@HarshBajoriya) reported

    @ViCustomerCare The process of delinking my family plan took six hours and involved significant harassment. I strongly advise against choosing Vi's postpaid service. Their team is unhelpful and seems to be trained to mistreat customers. They promise to return calls promptly, but they never do.

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare No more dm now. It's 4 months now. I have spent my hard earned money in recharge but you are unable to provide me network then why I am wasting my money? Many important calls and msgs have been missed so far. Who is responsible for that?

  • hathiaursathi
    Riaa (@hathiaursathi) reported

    @ViCustomerCare Worst worst network. You gys have literally no Shane and no responsibility towards the customers. I have called the complaint number so many times, emailed and yet the problem persists.

  • yadavendra_
    वन (@yadavendra_) reported

    @ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.

  • Husaink_59
    Husain Khan (@Husaink_59) reported

    @ViCustomerCare no network in my locality since 3 hrs... What u guys are doing... What u guys are charging for... Resolve it ASAP.. Don't ruin my weekends please

  • rjbubaiofficial
    Subrata Kumar Sen (@rjbubaiofficial) reported

    🚨 Public Complaint to @airtelindia I ported my mobile number from @ViCustomerCare to @Airtel_Presence, hoping for better network coverage and faster internet. However, my experience since porting has been extremely disappointing. 1/2 Airtel #AirtelIndia #NetworkIssue #SlowInter

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare You're only explaining your side. What about the customer who got cheated? False offer shown in Vi App → ₹199 deducted → Wrong plan given. This is cheating, not a "technical issue". Own your mistake and refund or plan given those i have available for

  • ram4uuuu
    Ram Yaduvanshi (@ram4uuuu) reported

    @ViCustomerCare Karan, Outgoing SMS blocked since May 27. Despite escalating to Nodal, I've received only generic replies. Final notice: Resolve ticket #KAR-V02137034041 tonight, or I will file a formal complaint with TRAI/Consumer Court."

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    Dont make me cry @ViCustomerCare , i am too frustrated and i will complain on district consumer court if this not resolve soon, i mean i want it now now now, not a single minutes wait, even i can't call on 198 and 199 for help, ivr told first make first recharge #viscam #viindia

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare Get new sim: you can start using it in minutes Get existing sim working: hours/days-long wait and efforts Porting over to Vi: One sms Vi to Vi change: 100 formalities Does this make sense?! Why is the service for existing customers always so much worse than a potential/new one?

  • Yusuf_Nadwi
    محمد Yusuf (@Yusuf_Nadwi) reported

    @ViCustomerCare I activated my vi physical sim esimSIM. It's activated, but I'm not getting any network connection. I've even turned my phone off and on. Please help.

  • Shubhamkhatwani
    Shubham - Local SEO (@Shubhamkhatwani) reported

    @ViCustomerCare Responded in DM. My network is still gone even after 8 hours. Do you understand how unreliable your network is.

  • VIINAY24
    vinay (@VIINAY24) reported

    ...@ViCustomerCare Facing complete network blackout in my area. No signal bars, unable to make calls or use mobile data. Please check and fix this outage immediately

  • Baralyoga
    Pankaj Baral (@Baralyoga) reported

    @ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update

  • cjayhayer
    Charanjeet Singh (@cjayhayer) reported

    @ViCustomerCare When I get support?

  • arpan355
    Red Beast WAP4 (@arpan355) reported

    @ViCustomerCare mobile is lost n while calling your IVR voicing out useless info unable to reach your customer care

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    Day 17 of asking Vi to provide the internet service I'm paying for. 17 days of follow-ups. Months of complaints The complaint is marked "resolved," but the experience says otherwise. How many more days until the service matches the promises? #Vi @ViBusinessIndia @ViCustomerCare

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's

  • GurmeetPwN
    Gurmeet Singh (@GurmeetPwN) reported

    Sick and tired of the absolute harassment from @vodafoneIN @ViCustomerCare. Your spam callers are barking up the wrong tree. For the 10th time: I DO NOT work with Quidich Innovation Labs. Stop ******* calling me. Disgusting, predatory customer service.

  • Akshay_Speaking
    Akshay Panchal (@Akshay_Speaking) reported

    @ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.

  • jolly_virendra
    Virendra (@jolly_virendra) reported

    @ViCustomerCare Resolution awaited !!

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    What a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare I didn't want to be on this network, Shame on your's.

  • Shubhamkhatwani
    Shubham - Local SEO (@Shubhamkhatwani) reported

    @ViCustomerCare You even haven't asked for my number on which I'm facing this issue, so how you're going to "check this immediately"…?

  • ashu6561
    Ashish Bhattacharya (@ashu6561) reported

    @ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint

  • hathiaursathi
    Riaa (@hathiaursathi) reported

    @ViCustomerCare Thr network is still poor, the towers are still depleting. And, i still can't access internet properly. Do one thing, apne dukan ki jhap bandh Kar Do. Waise bandh hone wali hain.

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!