Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (26%)
• Phone (17%)
• E-mail (1%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kanpur, Mumbai, Gurgaon, Salem, Āsansol, Guwahati, Shiliguri, Varanasi, Kolkata, Delhi, Kallakkurichchi, Chhindwāra, Shillong, Pune, and Cherthala.

City	Problem Type	Report Time
Kanpur	Internet	2 hours ago
Mumbai	Total Blackout	7 hours ago
Gurgaon	Phone	8 hours ago
Salem	Internet	9 hours ago
Āsansol	Phone	18 hours ago
Mumbai	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santanu Chatterjee (@Santanu2015Cap) reported 5 minutes ago

  @ViCustomerCare My concern does not need a personalized solution. It needs a generic solution from your end. You need to make changes to your recharge policies so that all VI consumers like myself get benefitted.

• 
  #Rajen Shah (@itsrajen) reported 6 minutes ago

  Zero network of Vodafone since last 2 hours at Vidyavihar West and Camalane Area Mumbai. @ViCustomerCare @ViBusinessIndia

• 
  Rohin Arora (@arorarohin) reported 8 minutes ago

  @ViCustomerCare I have replied to you with proof that even on April 3 your representative said that they are trying to sort out the issue.

• 
  Nitten G (@SimplyNG24) reported 11 minutes ago

  Here's something interesting @Airtel_Presence @JioCare & @ViCustomerCare share the towers in parts of #Katraj #Pune Experiencing networking issues on all three since morning. While Vi and Jio have not acknowledged the issue, Airtel has sent a text message to affected customers

• 
  Sandeep Kumar (@ksandeep064) reported 14 minutes ago

  @ViCustomerCare yesterday I have received call from vodafone 02265190524 saying that you have an offer of 30% discount on bill I have screen shot and recording too. I paid the amount but still my number is not working could you please check and solve it now

• 
  Amar Pandey (@AnuragiAmar) reported 15 minutes ago

  During the powercut network is being unavailable in the locations. The local handler is not using the generator or other option to run the tower. We are facing No Network every time during the power cut. Look into it @ViCustomerCare

• 
  Gayatri (@Patakha_Kudi_) reported 18 minutes ago

  @ViCustomerCare There's no signal on my phone. I updated your app to check, but it's asking for an OTP. Since there's no signal, I'm not receiving the OTP. I've already recharged my number. What's happening?

• 
  Vimal Vishwas (@Vimalvishwas05) reported 25 minutes ago

  Hey @ViCustomerCare my phone number 8228967504 has been out of service for two months. Please help.

• 
  Rajiv Gupta (@rajivgupta_197) reported 28 minutes ago

  @ViCustomerCare I need resolution....I am stuck at deregister process.

• 
  Rahul Panwar (@rahulpanwar) reported 28 minutes ago

  @ViCustomerCare @VodafoneGroup Without balance now the network is not coming, so suddenly I am out of network because My prepaid balance is deducting automatically for no reason.Every week this is repeating. Look into it seriously, don't force the customer to throw your SIM.

• 
  Nitten G (@SimplyNG24) reported 30 minutes ago

  @KrishnaNanuu1 @ViCustomerCare A standard template. They use it despite sharing a screengrab showing zero network bars

• 
  Base.Build.eth 🟦 (@Anilbhai9999) reported 32 minutes ago

  @ViCustomerCare @KanaujiyaRahul1 You never replied nor complain disposed Only boat reply answer

• 
  Rajiv Gupta (@rajivgupta_197) reported 36 minutes ago

  @ViCustomerCare extremely poor and outdated processes to deregister number. Such a pathetic and disappointing experience to be associated with Vi.

• 
  uday pratap raj (@udayraj21617750) reported 36 minutes ago

  @ViCustomerCare I have complained many times yet your internet speed is so poor that a snail runs ten times faster than you. @airtelindia I will soon be your new customer

• 
  Nitin (@Nitin87665767) reported 37 minutes ago

  @ViCustomerCare I am delete this please resolved my query Asap @JM_Scindia plz help sir

• 
  RITESH GANATRA (@GanatraRitesh) reported 37 minutes ago

  @ViCustomerCare Network issue update

• 
  kshitij barbhaya (@kshitijbarbhaya) reported 40 minutes ago

  @ViCustomerCare 12 hrs you guys and customer support nerver ever will get improvement that's was clear

• 
  Clive Pereira (@clivepereira98) reported 43 minutes ago

  @ViCustomerCare Kindly fix the 4g network it was working so smoothly y'all have messed up the 4g network after launching 5g. For 5g I have to literally be outside. At the moment I'm not even getting 1 mbps on 4g. Kindly check on it for Virar region.

• 
  🧘ओशो हिल विजडम 🧘 (@OshoHillWisdom) reported 44 minutes ago

  Dear @ViCustomerCare @ViBusinessIndia I buy a new postpaid sim , but last 1 day no network no calling , As a result, I am unable to either call Customer Care or raise a complaint. @TRAI

• 
  IlovemyBengaluru😍 (@LovelyBengaluru) reported 47 minutes ago

  @ViCustomerCare One simple question - how can u spam a dnd customer????

• 
  kumari manisha (@kumarim15777050) reported 48 minutes ago

  @ViCustomerCare very worst internet speed claims 5G IN jaipur still many locations are not covered. Even not speed good 4G.

• 
  shanaya (@Nisha545655) reported 48 minutes ago

  @ViCustomerCare Name : Nisha Shree Shivam Apt, maitri park, 100ft road,ambadi road, Vasai road West Nearest aria very poor network in my home .. Most of time no network. Please upgrade your network .....

• 
  HARIOM TIWARI (@Tiwahari) reported 48 minutes ago

  @ViCustomerCare Hi Vi Team, I recharged with the ₹209 plan which clearly mentions “Unlimited Caller Tunes for 28 days,” but I’m unable to activate or set any caller tune on my number This is misleading, as the benefit is advertised but not actually usable. Please check the issue

• 
  kshitij barbhaya (@kshitijbarbhaya) reported 49 minutes ago

  @ViCustomerCare Anish hope you understand the position Right now I am going on...Get refund the money or else update I have share the transaction details in DM check ok and call me about my reacharge 3 which have been done data already shared basis customer support guidance only we have done it

• 
  Jeet Purohit (@JeetPur98658648) reported 53 minutes ago

  @ViCustomerCare I've been facing internet slowness issue since past midnight for my no ending 3009. However there has been no sign of improvement please treat this urgent

• 
  Mohit Malik (@MohitMalik0999) reported 54 minutes ago

  I accidentally recharged my number even though my existing plan is already valid till June. The recharge was done just now. I kindly request you to please cancel this recharge and process a refund. (+91 9899939274) @ViCustomerCare

• 
  Vinit Mehra (@itsvinitmehra) reported 55 minutes ago

  @ViCustomerCare @ViCustomerCare: Activated International Roaming for 24 hrs via customer care. Charged again the next day without consent.Told it got “auto-renewed”? I was in India. No usage. Reverse the charge & stop forced auto-renewals, scoundrel & fraud activities. #ConsumerRights #Telecom

• 
  Santanu Chatterjee (@Santanu2015Cap) reported 56 minutes ago

  @ViCustomerCare This is a potential hazard as emergency calls cannot get through as well. What if someone lands in trouble and wants to call us? That also won't be possible as incoming gets stopped.

• 
  Shyam LAl (@shyam89830) reported 56 minutes ago

  Dear all telecom operator accept jio all operator will turn off incoming calls and important otp service immediate if plain are expire this is neccery thing please check and turn it on for 3 months And bring only validity plain also @Airtel_Presence @ViCustomerCare @BSNLCorporate

• 
  Choudhary Ovais (@ChoudharyOvais) reported 57 minutes ago

  Great start with @ViCustomerCare! Ported my SIM yesterday and it's already a nightmare. Verification line keeps cutting off, and there's ZERO support for new customers. Regretting my decision to switch to Vi already. Resolve my issue immediately or I'm moving back! @ViNews #Vi