Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 6:30 AM GMT+5:30	0	0
Apr 25, 6:50 AM GMT+5:30	0	0
Apr 25, 7:10 AM GMT+5:30	0	0
Apr 25, 7:30 AM GMT+5:30	0	0
Apr 25, 7:50 AM GMT+5:30	0	0
Apr 25, 8:10 AM GMT+5:30	0	0
Apr 25, 8:30 AM GMT+5:30	0	0
Apr 25, 8:50 AM GMT+5:30	0	0
Apr 25, 9:10 AM GMT+5:30	0	0
Apr 25, 9:30 AM GMT+5:30	0	0
Apr 25, 9:50 AM GMT+5:30	0	0
Apr 25, 10:10 AM GMT+5:30	0	0
Apr 25, 10:30 AM GMT+5:30	0	0
Apr 25, 10:50 AM GMT+5:30	0	0
Apr 25, 11:10 AM GMT+5:30	0	0
Apr 25, 11:30 AM GMT+5:30	0	0
Apr 25, 11:50 AM GMT+5:30	0	0
Apr 25, 12:10 PM GMT+5:30	0	0
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0
Apr 25, 7:50 PM GMT+5:30	0	0
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0
Apr 26, 12:50 AM GMT+5:30	0	0
Apr 26, 1:10 AM GMT+5:30	0	0
Apr 26, 1:30 AM GMT+5:30	0	0
Apr 26, 1:50 AM GMT+5:30	0	0
Apr 26, 2:10 AM GMT+5:30	0	0
Apr 26, 2:30 AM GMT+5:30	0	0
Apr 26, 2:50 AM GMT+5:30	0	0
Apr 26, 3:10 AM GMT+5:30	0	0
Apr 26, 3:30 AM GMT+5:30	0	0
Apr 26, 3:50 AM GMT+5:30	0	0
Apr 26, 4:10 AM GMT+5:30	0	0
Apr 26, 4:30 AM GMT+5:30	0	0
Apr 26, 4:50 AM GMT+5:30	0	0
Apr 26, 5:10 AM GMT+5:30	0	0
Apr 26, 5:30 AM GMT+5:30	0	0
Apr 26, 5:50 AM GMT+5:30	0	0
Apr 26, 6:10 AM GMT+5:30	0	0
Apr 26, 6:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

Internet (55%)
Total Blackout (26%)
Phone (17%)
E-mail (1%)
Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kolkata, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, and Delhi.

City	Problem Type	Report Time
Varanasi	Internet	10 hours ago
Aurangabad	Internet	12 hours ago
Shiliguri	Internet	16 hours ago
Rājkot	Internet	1 day ago
Mumbai	Phone	2 days ago
Jamshedpur	Total Blackout	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

Roshan Singh (@readwithroshan) reported 12 minutes ago
@ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.
Shyam LAl (@shyam89830) reported 18 minutes ago
Please fix your tecnical issue in costumer support @ViCustomerCare
Raghvendra (@moments85) reported 18 minutes ago
Horrible experience with Vi. Just pure lazyness and lack of support! No wonder! @ViCustomerCare @vodafoneIN_Fdtn
Ayush Agarwal (@Ayu_Agar) reported 20 minutes ago
@ViCustomerCare Help me!! I changed my sim from post to pre paid and now they are asking to go to vendor who changed for recharge else i ain't able to make call What to do?? Literally it's frustrating
Surajkanaujiya@098 (@Surajka64988723) reported 20 minutes ago
@ViCustomerCare The internet is full shutdown from last afternoon and no any further assistance by VI and still now the problem is continue please solve this issue .
Mr.Saurov (@Saurovbiswas5) reported 21 minutes ago
@ViCustomerCare The Vi network in my area is terrible. No internet and constant call drops. I've complained to customer care multiple times but got absolutely no response or resolution. Please fix this immediately! #ViNetwork #NetworkIssue
Nitten G (@SimplyNG24) reported 26 minutes ago
Your network is pathetic. I was speaking to your customer service representative when the call dropped, and the network went completely down. @ViCustomerCare
Mr.Saurov (@Saurovbiswas5) reported 33 minutes ago
@ViCustomerCare I have a Vodafone Idea SIM. I have complained to your customer care many times but to no avail. I am not getting good network here.
SJ (@saurabhjain111) reported 34 minutes ago
@ViCustomerCare @ViBusinessIndia just wasting customer time and money @TRAI look how the casual approach of service providers towards the Customer paying them a lot. Just doing #vifake commitment to enroll the customer and later on Customer begging foright
uday pratap raj (@udayraj21617750) reported 35 minutes ago
@ViCustomerCare I have complained many times yet your internet speed is so poor that a snail runs ten times faster than you. @airtelindia I will soon be your new customer
Mr.Saurov (@Saurovbiswas5) reported 36 minutes ago
@ViCustomerCare @ViCustomerCare The Vi network in my area is terrible. No internet and constant call drops. I've complained to customer care multiple times but got absolutely no response or resolution. Please fix this immediately! #ViNetwork #NetworkIssue
𝗧𝗵𝗲 𝗣𝗲𝗮𝗿𝗹ᴿˢ (@imrafat11) reported 38 minutes ago
@ViCustomerCare Hello VI network team I facing Buffering in Videos due to poor network. Please Kindly resolve my issue. I facing same issue before some days please forward my complaint to networking team
Raunak (@RaunakBadjate) reported 38 minutes ago
Hey @ViCustomerCare, everything about my setup is 5G compatible (location, device, Android version, latest software). I used to get strong 5G signal earlier, but now it's stuck on poor 4G. Please fix this issue urgently and restore proper 5G connectivity. #ViNetwork #5G
Rohit Lohia (@rohit2lohias) reported 39 minutes ago
@ViCustomerCare I really hope that your policy gets revised on re-verification. As for you, it's just a connection, but for an individual, it's their whole digital identity. @JioCare since we port from your network to VI can you help here since the number got deactivated on 15Apr. @GoI_MeitY
Deepmala Biswas (@DeepmalaBii7) reported 41 minutes ago
@ViCustomerCare @ViCustomerCare This is unacceptable. My primary number has been blocked for 31 days. I have already submitted all required documents physically as per your instructions, yet there is no update or resolution.
Dheeraj (@Dheeraj200673) reported 42 minutes ago
@ViCustomerCare My son purchased a postpaid sim on 30th March. But outgoing is still not started. Upon calling on Customer care they are saying that sim is purchased by a student. What is this ******* bullshit? Can you tell why shouldn't I file a case of fraud against you?
Nitten G (@SimplyNG24) reported 42 minutes ago
Dear @DrMohanBhagwat @rammadhav_ please find time to teach history to your party leaders. And please don't use @ViCustomerCare Vi network for video calls because the network downtime is too much
jiomh. jiomh (@UNKN_166) reported 43 minutes ago
@ViCustomerCare It seems there is some issue with DM, Please share any other means to share the required information.
rajesh sarkar (@_rajesh_sarkar_) reported 44 minutes ago
@ViCustomerCare My number has been stopped due to re-KYC not done, but now I’m being forced to migrate to postpaid just for field verification. So prepaid users are not valued customers? Using Vi since 2013, now no service for 24+ hours despite payment. This is unfair.
Sunder (@Sunder0003) reported 47 minutes ago
@ViCustomerCare The issue is still pending. Zero data connectivity indor . I complained for a week but no resolution. Also close complaint.
Sahil khatavkar (@Sahilkhatavkar9) reported 49 minutes ago
@ViCustomerCare From yesterday 5G Network connectivity not working Showing 4G only. Location Chandansar ,Virar east palghar district Solve ASAP
प्रियंका राणा भारतीय किसान यूनियन (लोकशक्ति) (@PriyankaRanaGBN) reported 52 minutes ago
I request to all please not use Vodafone network @ViCustomerCare I am going to port my all VI numbers to Airtel ,
Sandhya (@_Goyal_Arihant) reported 55 minutes ago
@ViCustomerCare My SIM has been put on hold. My number is recharged but still the SIM is not working. I want to get this SIM unheld. Please solve my problem. I have sent my number on DM.
Roshan Singh (@readwithroshan) reported 56 minutes ago
@ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.
ADV SHIVAM BHATNAGAR (@SHIVAMB56323733) reported 56 minutes ago
@ViCustomerCare hi I have an major issue on my internet connectivity when I use internet and symbol show 5g then my internet work perfectly but after sometime it goes 4g and internet didn't work at all pls take quick look this is my 3 year old connection
Kailash Jalwaniya (@KailashKk1) reported 57 minutes ago
Sir, I had ported my Airtel SIM to Vodafone on 16th, which has not happened yet. Please solve my problem as soon as possible. MOB-9717847151 @ViCustomerCare @airtelindia
Salil Chawla (@SalilChawla84) reported 57 minutes ago
@Airtel_Presence @airtelindia As per confirmation from @ViCustomerCare, there are no outstanding dues on my number and it has already been ported out from their end. However, my number is still not activated on Airtel, leaving me without service for past 4 days. Request you to urgently complete
Vivek Rana (@VivekRana918665) reported 59 minutes ago
@ViCustomerCare support agent is saying I have night binge facility in my plan but no such night binge available it's deducting from my roll over for no reason
Anup Pillai (@pillaianup) reported 59 minutes ago
@ViCustomerCare I have activated my international roaming for my trip to Sri Lanka and yet I'm not getting a network on arrival here. What's the issue?
Mujahid Alom (@Mujahid_along0) reported 1 hour ago
@ViCustomerCare Please arrange for an engineer visit to my location at the earliest. This is my request, and I will wait only 10 days for resolution. Kindly take necessary action, or I will be forced to port my number to Jio @JioCare .