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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, and Ranchi.

CityProblem TypeReport Time
Indore Internet 4 hours ago
Pune Internet 1 day ago
Ludhiāna Internet 1 day ago
Lucknow Internet 2 days ago
Bhopal Total Blackout 2 days ago
Dimāpur Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare Whom did I inform to cancel the order, you are such a bunch of unprofessional unethical people, can't understand a thing, now I am telling cancel the order and refund my money asap,enough of your I'll treatment,worst people at work,12-15 people not a single could do anything

  • 2010Prabhjeet
    Vikram dadwal (@2010Prabhjeet) reported

    @ViCustomerCare My concern hasn't been solved yet, and I haven't received any call from Vodafone. Now I will go and switch. Vodafone's service is very poor.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare @ViCustomerCare I understand your privacy concern, but I will not remove the address until the network issue is properly resolved. Our village urgently needs a mobile tower, and the poor coverage is affecting calls and internet connectivity. Please install a tower

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.

  • Balasoundar1309
    BALA (@Balasoundar1309) reported

    602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also

  • RaiSr108
    SR (@RaiSr108) reported

    It's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? This is either pure carelessness or deliberate. +918691859317 belongs to Vi and is used for marketing calls. Read the complaint properly for once.

  • sangramGkwd
    SANGRAM GAIKWAD (@sangramGkwd) reported

    @ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.

  • AAroosh13tiwari
    advocate RK Tiwari (@AAroosh13tiwari) reported

    @ViCustomerCare My address is Durga Nagar Hariharganj Fatehpur Uttar Pradesh 212601 Indore coverage is very bad at my place, I would like to tell you that the tower which is very scared from here, install Near By Tech Tower.

  • ap_technopedia
    Arihant (@ap_technopedia) reported

    Facing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare 72+ hours and sim not delivered yet, already the experience is bad even before the sim starting up, customer service just doesn't have the intention of helping, kindly treat as urgent and resolve issue on priority

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @TRAI sir/Maam pls help me @ViCustomerCare @vodafone have cheated me Pls help

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare I had a verybad experience earlier today, I’ve reached out to an agent Anusha via chat as my international roaming was/is still not working. I am a loyal VI customer but this kind of experience is apalling. For the last two days not receiving any calls (1)

  • iShalinKMishra
    Shalin K Mishra (@iShalinKMishra) reported

    @ViCustomerCare my number is showing “no service” since last two days. It happened last week and started on its own. Not again same thing. Work n personal life is getting disrupted because of this.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.

  • ShattyAmir
    AmirShatty Anilkumar Patel (@ShattyAmir) reported

    @ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant

  • AbishakBalakri1
    Abishak Balakrishnan (@AbishakBalakri1) reported

    @ViCustomerCare why do u have such a worst customer service?. Ur customer care agent is so rude , harsh and unethical. Please teach them proper way to speak their customers. I would never recommend any new customer to VI . This is reason u are being dead company.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Stop pretending. Every agent keeps calling the spammer’s number “my number”. Either you people don’t read the complaint at all, or you’re doing it on purpose to push the issue into DMs. +918691859317 is a Vi number used for marketing calls. Read

  • MukeshsharmaGKP
    Mukesh (@MukeshsharmaGKP) reported

    @ViCustomerCare @ViCustomerCare: One of our family members has a Vodafone number with severe calling network issues. Please fix that first. I promise that if the call issue on that family number is resolved, I will definitely port my Jio number to Vodafone

  • AtulBindal343
    Atul Bindal (@AtulBindal343) reported

    @ViCustomerCare I placed an order for a fancy number on 19 August, but despite 2–3 calls, I still haven’t received any clear update. Please look into this and provide a status ASAP. #Vi @ViCustomerCare very poor service

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare there's really no action. the network gets worse (zero) at times Complaint registered on Aug 24. So let's see what time it takes for any action at all. #Vicustomercare @ViCustomerCare

  • Bauaa97
    shubh (@Bauaa97) reported

    Dear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?

  • kranshevare
    kartik Ranshevare (@kranshevare) reported

    @ViCustomerCare We have no internet here in Surya, everyone is affected by this, and even the phone is not working. Please see what has happened here as soon as possible. Kurla Kajupada Mumbai 400072

  • bajajhiteshster
    Hitesh Bajaj (@bajajhiteshster) reported

    @ViCustomerCare This is a serious issue. I’m suddenly unable to receive important SMS/OTPs in the UK due to a Vi International Roaming policy change that apparently went live on 20 Aug. How can customers be expected to recharge when even banking OTPs and other critical SMS

  • NikhilP_Trilok
    Nikhil P (@NikhilP_Trilok) reported

    @ViCustomerCare Not receiving OTP on SMS at all. what's the problem with to lot network you losers!!

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare How many weeks months you guys need to resolve a simple issues,this is the state for a simple sim, the further experience will be a nightmare looks like, please be professional and act on priority

  • maliknadeem95
    Nadeem Malik (@maliknadeem95) reported

    Sir there is no network/tower of Vodafone in My area,and population is also very big I request u to cover this area and install Vodafone tower. Address Bani tehsil Bani District Kathua Jammu and Kashmir 184206 @ViCustomerCare

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..

  • speakng4mground
    Altruist (@speakng4mground) reported

    @ViCustomerCare इंटरनेटstill not working tried everything told to do in dm

  • ballysantu
    Bally (@ballysantu) reported

    @ViCustomerCare Ajit I wish Vi was working on providing a better network