Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (58%)
- Total Blackout (20%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Kanpur, Babugarh, Cochin, Agra, Kozhikode, Pune, Allahābād, Imphal, Agartala, Chennai, Nashik, Gurgaon, Tanjore, and Aizawl.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 4 hours ago |
|
Kanpur
|
Internet | 6 hours ago |
|
Babugarh
|
Internet | 10 hours ago |
|
Cochin
|
Internet | 12 hours ago |
|
Agra
|
13 hours ago | |
|
Kozhikode
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Rishav (@rixhavraj) reported@ViCustomerCare Your pop up msg are very irritating fix this and you guys are forcing to recharge by stopping services like incoming calls and messages
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Rohit Ramrakhyani (@rohitramrakhyan) reportedDespite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,GANDHIDHAM. problem not solved. Calls and internet both not working. @ViCustomerCare
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Jay (@jayhulke) reported@ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here
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Consumer Grievance India (@ConsumerGriev) reported@ViCustomerCare @TRAI @DoT_India For the past month, the network drops constantly, internet stops working for 30 minutes after running for just 5 minutes, and 'G' appears. Completely poor service! Please resolve this permanently. #Vi #VodafoneIdea #NetworkIssue
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Prashant (@pangesujay) reported@ViCustomerCare Network improvement at Pune Pashan location
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anony_24 (@24_anony) reported@ViCustomerCare Bro, in Navi Mumbai, your network is the worst
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Gautam mitra (@Gautammitra4u) reported@ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.
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Muhammad (@Praise1360) reported@ViCustomerCare FINAL WARNING:This level of service is absolutely unacceptable! My internet has been painfully slow for over a month despite repeated complaints.For the past week,even calling has been a problem. I complained again 5 days ago and was promised a fix within 4 days.
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🧢 (@sabirjr17) reported@ViCustomerCare Please provide proper network
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Vivid Insaan 🧛 (@UnboxedDrafts) reported@ViCustomerCare Sh!t is now ****
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Vidyut (@Vidyut) reportedIndia just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare
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Rekharam28 (@rekharam28) reported@ViCustomerCare 342312 pincode jakhan village jodhpur district Very poor network issue
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Aseem Sharma (@AseemSh41209492) reported@ViCustomerCare Hi Team, hope you're well. Your dept has declined to register a network coverage issue for a specific area, as I don't reside there. I visited that place & there was no data connectivity, hence I raised a concern. Please be fair & resolve this issue... Senseless!
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naresh gajji 🇮🇳 (@nareshgajji1) reported@ViCustomerCare Hey @vicustomercare can you just look at pin code 508218 there is no indoor coverage, The main drawback was Vi indoor coverage please quickly fix it otherwise we switch to Jio.
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Thunder Narcos (@ThunderN54176) reported@ViCustomerCare I m tired of jio network very bad service these days but I will port airtel only if they assure good network in my area ....kithore meerut UP
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Yasher (@PavanMunagala) reported@ViCustomerCare My first SIM was Idea, but I had to port out because of signal issues. Hopefully, with your new network upgrades, I’ll be back to Idea again! 🤞
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DONLEE👊 (@10Aura0) reported@ViCustomerCare @vodafone I need to remove those Else we port to other network
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Shwet Dalal (@imshwet25) reported@aditiraval @ViCustomerCare Ok . Using jio and airtel both. Airtel is worst for international roaming. And customer support is even worse in airtel
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Gaurav Kumar (@Gaurav6172) reported@ViCustomerCare Please provide 5g service in my area 848404 bihar Samastipur
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Rahul Mahato (@RahulMa69765623) reported@ViCustomerCare Is it true that BSNL and VI are planning to share their network infrastructure and towers to give more reliability where bsnl will not vi will support where vi will bsnl will support?
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akhilkrishna (@akhilkrishna554) reported@ViCustomerCare I am Getting 4G and it has 2 signals what should I do Should I Join another Network And 5G also Fluctuating
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Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported@ViCustomerCare Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!
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Mohit Mittal (@M2mohitmittal) reported@ViCustomerCare You are changing exactly booked a sim online on 23 rd August and you are not able to deliver it till today. Customer care is pathetic as hell this is when someone buys a new fancy number and want to get on board on your network, you your self don't want customer.
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Bartholomew J Basumatary 🦘 (@Bartholomew_46) reportedSince 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!
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Harsh Thakur (@Harshan94090071) reported@ViCustomerCare What about the network condition the speed and problem in connecting call.. tried a lot to connect through DM but no response from @vi worst network connection.. disappointed
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NullVoid (@mixxvice) reported@ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.
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Harsh Thakur (@Harshan94090071) reported@ViCustomerCare Worst network the only reason for down is the network even call do not connect at once. And the network is only 2G
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another agent, same empty paragraph. No number disconnected. No public update. Just “noted”. This is not support. This is stalling.
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Vidyut (@Vidyut) reportedUpdated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.