Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Thiruvananthapuram, Vadodara, Chhindwāra, Pune, Ahmedabad, Kolkata, Hyderabad, Udaipur, Mumbai, Bhopal, Raurkela, Guwahati, Cochin, Thāne, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 3 hours ago |
|
Vadodara
|
Internet | 6 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Pune
|
Internet | 12 hours ago |
|
Ahmedabad
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Alka Simolay (@AlkaSimolay) reported@ViCustomerCare, I’ve been trying to reach your customer support for the last 1 hour for a query and assistance, but I’m still unable to connect with anyone. This is extremely frustrating. What kind of customer service is this? Please look into this and resolve it at the earliest
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Manav Bansal (@bansalmanav) reported@ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.
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Shivram Gurjar (@Shivram_gurjar_) reportedFor the last 5-6 days, the network of Vi is becoming very bad, the network keeps fluctuating again and again and the data speed is very low, in 4G it seems that the speed of 2G is not coming. Location Pitrampura Near Makanpur Karauli Rajasthan 322255 @TRAI @ViCustomerCare
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Riaa (@hathiaursathi) reported@ViCustomerCare Thr network is still poor, the towers are still depleting. And, i still can't access internet properly. Do one thing, apne dukan ki jhap bandh Kar Do. Waise bandh hone wali hain.
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kartik Ranshevare (@kranshevare) reported@ViCustomerCare Everyone's internet has been shut down in Kurla Kajupada. Most of the air was lost. Some towers must have malfunctioned. Please check. The Internet is shut down for citizens. Landmark - Kurla Nagrik Sahkari bank Mum.400072
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare @TRAI Your information is not helping to resolve my complaint.Please do NOT contact me again unless you have a resolution for this issue.I will not accept something that is wrong.The offer was shown in Vi App. I paid for it. I want my plan to activate.
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Renison Pereira #TimesUpIndia (@Renison007) reported@ViCustomerCare Debt and the worst performing telco in India. I have been loyal so far but looks like I need to switch to @airtelindia or @reliancejio as my primary service provider. I sincerely hope such rude agents are reprimanded for their behavior when their calls are monitored. Shameful.
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shardun_husain (@Shardun_husain) reportedDay 16 of asking Vi to provide the service I'm paying for. 16 days of public follow-ups. Months of complaints. The same slow internet. The same copy-paste replies. The complaint may be closed, but the problem isn't. 😡🐌 #Vi #SlowInternet @vibusiness @ViCustomerCare
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Prasenjit Das (@BloggerBrainss) reportedI have accepted that I have wrongly done recharged .They denied to give refund as they don't have the provision.And the number on which the recharge is successful the number is out of service .@ViCustomerCare They are Certified Scammer Don't use VI sim. @nch1915 Please take necessary steps in these scammers.
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तिवारी हरिकेश (@Tiwari_____100) reported@ViCustomerCare I’ve been trying to attend an online class for the past half-hour, but the #Vi network is so terrible that I can't even join. Did I make a mistake by choosing Vi?
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Red Beast WAP4 (@arpan355) reported@ViCustomerCare mobile is lost n while calling your IVR voicing out useless info unable to reach your customer care
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Abhinav (@abhinavprasoon) reported@ViCustomerCare @ViCustomerCare is just responding stupid posts to buy time. Same question in every dm and they are firm that what was spoilt by them on 13th will be resolved only on 22nd by when I would already be back in India. Will port to another carrier. Very bad experience. #Viscam
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MP 70 TEACH (@mp70teach) reported@ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here
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shardun_husain (@Shardun_husain) reportedDay 17 of asking Vi to provide the internet service I'm paying for. 17 days of follow-ups. Months of complaints The complaint is marked "resolved," but the experience says otherwise. How many more days until the service matches the promises? #Vi @ViBusinessIndia @ViCustomerCare
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Dr. Rajendra Shinde (@veerite) reported@ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Solution not given going to mnp all numbers
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare Until you resolve my problem, the screenshot and number will stay on my timeline. People deserve to know about this Vi App error and how Vi treats customers. This is about transparency, not privacy. Resolve: Either refund ₹199 or activate the promised plan.
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Gaurav Bhalla (@me_gauravbhalla) reported@ViCustomerCare Thanks. I have replied with the information. Please help and resolve.
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Ram Yaduvanshi (@ram4uuuu) reportedOutgoing SMS not working. Incoming SMS working. Unable to send any SMS to any number. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare
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CA.PRAFUL (@CaPraful) reported@ViCustomerCare My apologies for opting VI service. Worst customer support.
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Vinay (@im_vinay4u) reported@ViCustomerCare what the hell you are doing there is littrely no solution for my issue till now and customer care is not there also ? Give my money back @TRAI
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Jatin Salgotra (@JatinSalgotra7) reported@TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service
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Aman Parakh (@amanparakh) reportedJio to Jio - Normal call Jio to Airtel - Normal call Jio to Vi User - Spam call And vice-versa!! 20+ years old number, showing spam in @ViCustomerCare network, and they have no solution for this. What a pathetic response getting from #Vi Customer care.
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.
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Devashish Ghosh (@devashish_ghosh) reported@ViCustomerCare need your help in enabling my sim card delivery. I booked and did the first recharge on 23rd July but am yet to get the SIM card. Do I need to find and visit VI store to get it, please guide. Thanks in advance.
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Subrata Kumar Sen (@rjbubaiofficial) reported🚨 Public Complaint to @airtelindia I ported my mobile number from @ViCustomerCare to @Airtel_Presence, hoping for better network coverage and faster internet. However, my experience since porting has been extremely disappointing. 1/2 Airtel #AirtelIndia #NetworkIssue #SlowInter
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update
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Adetya VN Chopra (@AdetyaChopra) reported@ViCustomerCare Hi! My number ported from Airtel to you and since the deactivation of the Airtel number, VI shows no network. You CS is not helpful. Can you assist me?
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Mujahid Alom (@Mujahid_along0) reported@Airtel_Presence please check out my area I think Airtel 5g is available right now Please help me to port from @ViCustomerCare I don't want to use this 2g **** anymore
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Farooque (@analonekhan) reported@ViCustomerCare @yousuff7860 Your service is very bad and poor network. I did sim port before the recharge ending to 3 month.