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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 4: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Bhubaneshwar, Chhindwāra, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, Ahmedabad, Bengaluru, Shillong, Jaipur, and Patna.

CityProblem TypeReport Time
Pune Internet 1 hour ago
Bhubaneshwar E-mail 4 hours ago
Chhindwāra Internet 4 hours ago
Chhindwāra Internet 6 hours ago
Chhindwāra Internet 6 hours ago
Nagpur Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • dhaval2404
    DHAVAL PATEL 🇮🇳 (@dhaval2404) reported

    Hi @ViCustomerCare, Since last 4 days mobile network is not working well in my area. I want to know the estimated time to get it resolved? DM me to get the address.

  • tabreznokia
    tabreez khan (@tabreznokia) reported

    @ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care

  • ChristoAjesh
    Ajesh Christo 🎭 (@ChristoAjesh) reported

    @ViCustomerCare Please check the issue, still not resolved

  • vivek_braveboy
    Natvar Nakum (@vivek_braveboy) reported

    @ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.

  • AnonymousMgut
    Anonymous (@AnonymousMgut) reported

    Hey @ViCustomerCare, your network is ****** up at my place right now internet is struggling like EWS fake certificate asap fix it, or go to hell

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    @ViCustomerCare I have also mentioned clear location for poor network, kindly send your technical team.

  • moonart12
    pankaj chandrakala vasant patil (@moonart12) reported

    @ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.

  • Sreeghrita
    Ghrita Sreegiri (@Sreeghrita) reported

    @ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍

  • AlwaysVasuDev
    Vasu (@AlwaysVasuDev) reported

    @ViCustomerCare I don’t understand why you’re not seeing my problem. Someone claimed this number is his, and mine was immediately blocked. I’ve used it for 11 years, and it’s linked to countless important accounts. Please give me my number back—I could lose access to everything. Plz understand.

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Indoor network problem in shaktinagar ,gandhidham despite repeated complaints problem not solved @ViCustomerCare

  • MohitxDunedain
    Mohit (@MohitxDunedain) reported

    @ViCustomerCare I don't really understand the delay from your side. My sim was verified and it was working but your guys shut it off and now I have to bear the consequences of it, while your executives can bring up the most random excuses to escape the blame when I visit the store for support.

  • VivekPr13339645
    Vivek Prasad (@VivekPr13339645) reported

    What's the hell @ViCustomerCare internet speed is too much slow in Nehru Vihar Block B Mukherje Nagar Delhi 110054

  • Humourously_S
    humourously_sarcastic (@Humourously_S) reported

    @ViCustomerCare I recharged on the wrong number by mistake and now I wanna transfer it to correct number so kindly help me ASAP.

  • kirangatla
    Kiran Gatla (@kirangatla) reported

    @ViCustomerCare Again no network from 4 hrs, what’s wrong with you guys? Are you going to compensate for the number of days being out of network coverage? Seriously it’s time to switch to @airtelnews now.

  • NITIN_BAGHEL
    ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported

    @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Spam calls started again from your number 09619629140. How many more times will you assign numbers for automated advertising and robocalls? This is pure negligence. Stop enabling spam networks or keep losing customers. Fix it now. #ViSpam #SpamCal

  • RanveerSing09
    Ranveer Singh (@RanveerSing09) reported

    @ViCustomerCare You're not waiting for a response; you're just trying to wrap things up. You never actually solve the customer's problem—you simply close the complaint.

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    @ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.

  • MrRao_RB
    Mr.Rao🇮🇳 🚩 (@MrRao_RB) reported

    @ggganeshh @thrishul @ViCustomerCare is the worst one in my area … I used their OG Hutch for almost 15 years …

  • SulemRJK
    Suleman Khan (@SulemRJK) reported

    @ViCustomerCare @ViCustomerCare Internet isn’t working despite payment. Your team asked me to wait 4 days, missed the promised callback time, and the issue is still unresolved. Unacceptable delay & service deficiency. Need immediate resolution & compensation for the inconvenience caused.

  • shara_gautam
    sharad gautam (@shara_gautam) reported

    @ViCustomerCare @ViCustomerCare I have not received any resolution no call yet ?? Your customer care is also non functional

  • DevanshuMaurya2
    Devanshu krishanath Maurya (@DevanshuMaurya2) reported

    I Port my number to VI this month and I am devastated by the Pathetic service so many spam and fraud calls Daily even after DND is on for my Number by the VI App worst network coverage very bad internet speed in Meerut Jagriti Vihar 250004 @ViCustomerCare @ViNewsOfficial

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    Ordered a new SIM using mobile no. 8249898748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution. @ViCustomerCare

  • imRajuGentleman
    Raju Bangaya Gentleman (@imRajuGentleman) reported

    @ViCustomerCare my num is out of service as I didn't rcg frm couple of months. But today I rchrgd my phn with 169 without knowing, and it didn't extend my validity. Can you pls help cancel th rcg and refund? So i can then use it to rcg whatever is valid amount of rcg?

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud

  • ChatterjeeKc
    Kamal Chatterjee (@ChatterjeeKc) reported

    @ViCustomerCare @TRAI pls intervene. They are putting international roaming customers at gun point wanting money. The Sim card does not connect to any network

  • Escapis79289182
    Typing error (@Escapis79289182) reported

    @ViCustomerCare How? When my phone has no network. Will you send me a letter? Like TF

  • Anandkumar32572
    Anand kumar (@Anandkumar32572) reported

    I did not make any payment for the First Recharge (FRC) because, at the time of porting, the retailer informed me that I would receive one month of unlimited recharge free as a porting benefit. Therefore, I was not asked to make any payment. However, my services are still not working and your system shows that the FRC is pending. Kindly verify and resolve the issue at the earliest." @ViCustomerCare

  • Gam1ngNetwork
    shaik Younus (@Gam1ngNetwork) reported

    @ViCustomerCare Still no response which solve my issue from @vi