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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Thiruvananthapuram, Vadodara, Pune, Ahmedabad, Kolkata, Hyderabad, Udaipur, Mumbai, Bhopal, Raurkela, Guwahati, Cochin, Thāne, and Shillong.

CityProblem TypeReport Time
Chhindwāra Internet 8 hours ago
Thiruvananthapuram Internet 12 hours ago
Vadodara Internet 16 hours ago
Chhindwāra Internet 19 hours ago
Pune Internet 21 hours ago
Ahmedabad Internet 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaPraful
    CA.PRAFUL (@CaPraful) reported

    @ViCustomerCare My apologies for opting VI service. Worst customer support.

  • TyagiVarshant91
    Varshant Tyagi (@TyagiVarshant91) reported

    @ViCustomerCare Switched to the Vi REDX ₹1201 plan in Feb 2026 with an included Amazon Prime benefit. I never activated or used it, yet Vi claims my 6-month Prime benefit has already expired. How can a 6-month entitlement expire in just 4 months without being used?

  • _BringToLight_
    eXPOSE 🇮🇳 (@_BringToLight_) reported

    @ViCustomerCare I have been requesting MiFi details for the last one week, none responded yet. Do you guys still sell that MiFi service, is yes let me know. Would be interested to buy it.

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare Yesterday I had to call 12 times just to get a simple answer. But I kept getting connected to Bhargavi who is probably the worst agent on the planet. She kept transferring my call to the IVR where I gave you the least rating or just hanging up on receiving my

  • Saravanan_ts
    Saravanan (@Saravanan_ts) reported

    @ViCustomerCare Sir, I am not able to recieve mobile OTP. Kindly check and resolve the issue.

  • pandupotluri17
    సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported

    @ViCustomerCare Still facing slow internet issue

  • analonekhan
    Farooque (@analonekhan) reported

    @ViCustomerCare @yousuff7860 Your service is very bad and poor network. I did sim port before the recharge ending to 3 month.

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Dear Shruti ma'am. Now limit for dm is over. When recharge is pending you continuously msg and call the users to do recharge. So why I should not update your service on daily basis? No network then refund my money. Or its ur duty to provide network. It's been 4 months w/o network

  • Gaurav_00003
    Gaurav Gupta (@Gaurav_00003) reported

    @ViCustomerCare @ViNewsOfficial @VodafoneIN_News New sim booked with reference id DCHD29062603621 on 29-06-26. Yesterday, the executive told to deliver by y'day evening but today the executive spoke to cancel the order & process for a refund. If Vodafone provide such culprit service, why take order?

  • ram4uuuu
    Ram Yaduvanshi (@ram4uuuu) reported

    Outgoing SMS not working. Incoming SMS working. Unable to send any SMS to any number. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare

  • therealayaz95
    ayaz sherasiya (@therealayaz95) reported

    I have been bothered by your bad network for a few days. @ViCustomerCare

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?

  • InjunMo
    ***** (@InjunMo) reported

    @ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • hariadhairya
    haria dhairya (@hariadhairya) reported

    @ViCustomerCare Network Down in Jamnagar.

  • JatinSalgotra7
    Jatin Salgotra (@JatinSalgotra7) reported

    @TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    When will I get #5g in @ViCustomerCare in bangalore pincode 560100 which is an IT hub residential area. Inspite of 5g service launched more than a year ago in #bangalore ,#vi5g isn't avalable everywhere.

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare how many information do you need ? just tell your network team to contact me . I am not free to keep feeding you just details I will port out earliest possible

  • NikhilA1412
    Nikhil Agrawal 🇮🇳 (@NikhilA1412) reported

    @ViCustomerCare Nagpur there is issue in network.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare If you only want to justify YOUR mistake again and again, then please STOP calling me regarding this issue.I have explained everything. I have proof. Either refund ₹199 or activate the correct plan. Don't waste my time with calls that lead to "we can't help".

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    Day 18 of asking Vi to provide the internet service I'm paying for. Months of complaints and no resolution. The same slow internet. The complaint is marked resolved but the experience says otherwise. How many more months?? 🐌 #Vi #SlowInternet @ViCustomerCare @ViBusinessIndia

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    Dont make me cry @ViCustomerCare , i am too frustrated and i will complain on district consumer court if this not resolve soon, i mean i want it now now now, not a single minutes wait, even i can't call on 198 and 199 for help, ivr told first make first recharge #viscam #viindia

  • aakashdas666
    Aakash (@aakashdas666) reported

    Hi @JioCare, I initiated a port from Vi to Jio, but @ViCustomerCare cancelled my port request without my consent after I confirmed I wanted to switch. Now I'm being asked to pay ₹350 again. Please help me complete the porting process. #Jio #MNP

  • priya_sampath
    Prishya (@priya_sampath) reported

    @ViCustomerCare thanks to your pathetic support that am moving out to Airtel. You lost your customer who stayed with you for 15 years

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare please learn from @JioCare and @airtelindia how to help the customer.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Until you resolve my problem, the screenshot and number will stay on my timeline. People deserve to know about this Vi App error and how Vi treats customers. This is about transparency, not privacy. Resolve: Either refund ₹199 or activate the promised plan.

  • VinkeshT
    Vinkesh Thareja (@VinkeshT) reported

    @ViCustomerCare Simply pathetic services. Sheer waste of time.... Last 4 days had to beg my suppliers and colleagues for the service.

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare Again down today. This was my last renewal, mark my words.

  • Baralyoga
    Pankaj Baral (@Baralyoga) reported

    @ViCustomerCare I will delete as soon as the problem is resolved

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare It’s been three days, since i have reported the issue. Everytime, I contact the chat support, they collect basic details, assures tht someone would call me. Chat session is terminated by agent without taking confirmation. First thing after u fix issue, i wd port to @airtelindia