Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shimla, Panaji, Pune, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, Lucknow, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Shimla
|
Total Blackout | 7 hours ago |
|
Panaji
|
Internet | 9 hours ago |
|
Panaji
|
Internet | 10 hours ago |
|
Pune
|
Total Blackout | 15 hours ago |
|
Chennai
|
Internet | 19 hours ago |
|
Chennai
|
1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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kirketer (@saadkastic) reported@ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality
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Babu Sona (@meraabaabu) reportedHey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.
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Ayan Nandigrami (@nandigrami) reported@ViCustomerCare Kindly give the update on my issue @ViCustomerCare
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MP 70 TEACH (@mp70teach) reported@ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here
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Salah Uddin Nizami (@NizamiSalah) reported@ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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ALOK RAJPUT (@alokxoxo) reportedHey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!
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Deepanshu@Kumar (@Deepanshu197880) reported@ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst
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वन (@yadavendra_) reported@ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.
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Archal Shah (@ArchalShah) reported@ViCustomerCare The issue is not yet resolved
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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Sachidanand Kumar (@Sachidanand1994) reported@ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402
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Vedant Vikram Singh (@VedantVikramSi4) reported@ViCustomerCare This problem is not a specific number problem it's a collective problem for many users so establish a Vi network in my area. Location+Village-Barwan Ratti Patti, Sub Division -Belthara Road, District -Ballia UP East,Pin :-221716 Kindly look into this problem a fix this ASAP
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.
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Arabinda Narayan Das (@notauronara) reported@airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?
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ka (@entojeevitham) reportedim unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network
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Anurag Thakur (@anuragthakurmuz) reported@ViCustomerCare There is no 4G network at my location.
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Ayush ✨ ( AK ) (@Mr_Ayush___) reportedHey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .
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Laukik Todankar (@lk_hoon_me) reported@ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro
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Manav Bansal (@bansalmanav) reported@ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.
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Ashish Bhattacharya (@ashu6561) reported@ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint
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vedaant!! (@vdnt03) reportedI'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff
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Rajesh Muniya (@RAJESHMUNIYA360) reported@ViCustomerCare my network problem data in law
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Vispy Ichhaporia (@vispyi) reported@ViCustomerCare @TRAI @DoT_India Please help
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ATUL SIR😈 (@atuldmulatkar) reported@ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!
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A. N. onymous (@onymous_tweets) reported@ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help
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Akshay Panchal (@Akshay_Speaking) reported@ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?