1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 20% Total Blackout (20%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Trichūr, Chhindwāra, Āsansol, Pune, Cochin, Jaipur, Jodhpur, Jamshedpur, New Delhi, Panaji, Kolkata, Vadodara, Indore, and Delhi.

CityProblem TypeReport Time
Bengaluru Internet 7 hours ago
Trichūr Phone 7 hours ago
Chhindwāra Phone 8 hours ago
Āsansol Internet 11 hours ago
Pune Phone 14 hours ago
Cochin Internet 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • News4masses
    N4M Media (@News4masses) reported

    @viiikashere Exactly what happened with another client of @ViCustomerCare whose very old @VodafoneGroup phone was also blocked all of a sudden leaving him scrambling for Bank and Aadhaar acces . Shame on Vodafone and also the Regulators regulating but overlooking such a terrible fiasco.

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare No improvement of network in last 10+ years with my number... How much I have to wait 😭😭

  • nilkml1
    The SUPER-MAN. (@nilkml1) reported

    @ViCustomerCare Shifted fo Jio to Vi last month .I got full network in my house but whenever i go tho other place it diminishes the network totally zero .Nalbari ,Assam ,781369 and nearest area.

  • manishkhedekar
    मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported

    @ViCustomerCare By the way, This is your service. @AdityaBirlaGrp

  • Akhil3017
    Akhil (@Akhil3017) reported

    @ViCustomerCare Hi @ViCustomerCare We want you presence in this location Basava Colony, Belagavi, Karnataka, 590010 is the pin code. You don't have good coverage in this location. Come to this place. Willing to port to your network from @airtelindia as they are charging too much now days.

  • ayushishere79
    ayussshhh (@ayushishere79) reported

    @ViCustomerCare why not any network in my area @ViCustomerCare my area pin code is 822112

  • vimallakhotia
    Vimal Lakhotia 🇮🇳 (@vimallakhotia) reported

    @IndianTechGuide Instead of moving that yellow dot from bottom to top and spending million of dollars on logo change, best would have been spending that amount on Infrastructure to improve Network Coverage... @ViCustomerCare

  • Worship_SRK
    𓀠 (@Worship_SRK) reported

    Switched From VI to Jio Last APR Due to Network Issues But as #SRK Promised "VI is Changing" Now Switching Again To VI ✅ @ViCustomerCare

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare Fix your damn customer service and take customer complaints seriously. @TRAI @DoT_India #Vi #VodafoneIdea #CustomerService

  • godorder
    sanjeet suman (@godorder) reported

    @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

  • imshwet25
    Shwet Dalal (@imshwet25) reported

    @aditiraval @ViCustomerCare Ok . Using jio and airtel both. Airtel is worst for international roaming. And customer support is even worse in airtel

  • akhilkrishna554
    akhilkrishna (@akhilkrishna554) reported

    @ViCustomerCare I am Getting 4G and it has 2 signals what should I do Should I Join another Network And 5G also Fluctuating

  • parth_bargujar
    Parth bargujar (@parth_bargujar) reported

    @ViCustomerCare Please help krishna nagar Delhi 110051 vi store not providing my number

  • MANUPOO2738
    MANU P N (@MANUPOO2738) reported

    @ViCustomerCare Hello, I'm your new customer, I ported my sim jio to vi, please fix network issues in my area

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

  • amit0102kr
    Amit (@amit0102kr) reported

    @ViCustomerCare I am using current number since 9 years i have only one problem, ward,opd and emergency of Safdarjung Hospital has only availability of airtel network, just insure that network of vi will be available there, I’ll switch

  • Anilgrao3
    Mr.Straight forward (@Anilgrao3) reported

    @ViCustomerCare Still 4g itself is not working

  • M2mohitmittal
    Mohit Mittal (@M2mohitmittal) reported

    @ViCustomerCare You are changing exactly booked a sim online on 23 rd August and you are not able to deliver it till today. Customer care is pathetic as hell this is when someone buys a new fancy number and want to get on board on your network, you your self don't want customer.

  • secublurr
    secular (@secublurr) reported

    @ViCustomerCare Share your email I shall explain Two Voda sim in same phone Network inconsistent, call drop, voice nt clear Yea network better than BSNL I am।just counting now 88 days to go to।Port out

  • _yuttam95
    Uttam Yadav (@_yuttam95) reported

    @ViCustomerCare I don’t think i will get resolution, i just wanted to take action against the person who attended my call

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Do your agents even open the tweet? You keep asking me to delete “my number” when I clearly said it is a Vi marketing number. This is not support. This is laziness.

  • aplanetist
    dhruv (@aplanetist) reported

    @ViCustomerCare I am disappointed with your services, using your ₹859 recharge where it was mentioned that this plan includes unlimited 5G, but after my 1.5GB limit the network stops working. I tried calling customer care, but the call bot does not help me connect with a human.

  • _tanmay1
    TM (@_tanmay1) reported

    @ViCustomerCare Launch a calling only plan and watch the porting queue explode. Millions of people never even touch mobile data.

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • ConsumerGriev
    Consumer Grievance India (@ConsumerGriev) reported

    Hello @ViCustomerCare @TRAI @DoT_India Very frustrated with Vi network issues for the last 1 year! Every time I complain, the ticket gets closed automatically without resolution,the last complaint was on 30th June that case was closed too without fixing the problem.

  • ThunderN54176
    Thunder Narcos (@ThunderN54176) reported

    @ViCustomerCare I m tired of jio network very bad service these days but I will port airtel only if they assure good network in my area ....kithore meerut UP

  • ballysantu
    Bally (@ballysantu) reported

    @ViCustomerCare Message received from Vi Care team …. Hi, we tried calling you a few times to understand more about your network issue but were unable to reach you. You may register a new complaint by calling 198 if problem persists.

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    @ViCustomerCare Phele network to thik kro

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare Customers aren't ******* idiots who should be pushed from one useless channel to another. We pay for your service and deserve actual support, not this pathetic bullshit.

  • lordamchoor
    lordamchoor (@lordamchoor) reported

    @ViCustomerCare You should change your name back to Idea it's better name and also @vodafone is not contributing anything fo the joint venture so they should leave. Also please improve your network more specially 4G.