Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Patna, Dehra Dūn, Senapati, Mumbai, Pune, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, Chandigarh, New Delhi, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
4 hours ago | |
|
Patna
|
Internet | 1 day ago |
|
Dehra Dūn
|
Internet | 1 day ago |
|
Senapati
|
Total Blackout | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Pune
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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VaibhavRaja (@VaibhavRaja) reportedThe worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Palanpur store having a network issue
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Gaurav___________🫨 (@Gauravmehta_11) reportedDear @ViCustomerCare @ViBusinessIndia , It’s been 71+ hours and my SIM is still not delivered. I’ll be going out of city in the next 1–2 hours for a few days. If it will fail, don’t blame me for not receiving it — this delay is on your end, not mine. Really disappointing service
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JAAT_FX (@RohitCh93451259) reportedHey Vi, My internet has been completely down on my number since 12 AM today—neither internet nor VoLTE is working. Will you be able to resolve this issue, or is it time for the company to shut down? I am even posting this by connecting to WiFi. @ViCustomerCare
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Gaurav___________🫨 (@Gauravmehta_11) reported@ViCustomerCare When Pay Is Stress Free and Travel is Stress Free Then Why VI Service is Not Stress Free😶
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Sahil (@Sahil328726) reported@ViCustomerCare I am from Chechar, Patna (Bihar). There is no 5G network in my area, while Jio and Airtel are already providing 5G services. I have a 5G phone but cannot use it due to no 5G coverage. Please install a 5G tower or improve network as soon as possible.
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Nitish Kumar (@Nitishkr69) reported@ViCustomerCare I am unable to send DM due to technical issue. Kindly enable DMs from your side or provide an alternate way to share my details. I have all proofs ready.
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Rajkumar G (@Rajkumar4490G) reported@ViCustomerCare my friend lost his Vodafone sim and he is struggling to get replacement sim. His lost sim number is 78450 33302. He has sent all required paperwork so pls pls help him. Additional details are in the mail
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Harsh Gupta (@harsh0817) reported@ViCustomerCare, @vodafoneIN_Fdtn - WHEN WILL YOU RESOLVE VOICE & DATA ISSUE PERMANENTLY? I'm still struggling even though I'd a couple of discussions w/ support executives to resolve this but seems you're not bothering what consumer face and suffer. Need ur immediate assistance.
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Deepak Salwan (@blueaquarian123) reported@ViCustomerCare How USELESS ARE YOU AND YOUR CUSTOMER SERVICE. I HAVE 3 NUMBERS. THERE IS ONE NUMBER SUSPENDED WHICH IS THE ONE THAT THE COMPLAINT IS REGISTERED ON. I HAVE TO CALL 02071718181 FOR THAT. THE NUMBER FOR WHICH COMPLAINT IS REGISTERED IS SUSPENDED AND FROM ANOTHER NUMBER I CANT CALL!
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Debasish Das (@das_debasish81) reported@ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818
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Joydeep Karmakar (@joyofficial111) reported@ViCustomerCare @TRAI @DoT_India My Vi postpaid number is now permanently closed (shows “number does not exist”), but I haven’t received my ₹199 postpaid security deposit refund yet. Bank details already registered via NEFT. Kindly check and process ASAP. #help #vodafoneidea
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Namasvi (@Namasvi_words) reported@iyuvrajpokharna @ViCustomerCare @reliancejio Hi, was Vodafone customer for about 17 years, had to switch for another reason.
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shikhar mohindru (@shikharmohindru) reported@ViCustomerCare Despite being in touch with your team for last 2 dys, there is still no clear coordination and cant keep me waiting for in bw vague calls with no final solution. As shared above, will continue to document all ur responses consistently as even pointedly requested your team member.
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Ali (@dansali2003) reported@ViCustomerCare Been reporting mobile internet issues since December and now it’s April — ZERO resolution from . You’ve made me run from pillar to post. Every time a new agent calls asking why I raised a port-out request — do you people NOT read case history or notes?
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Rajdeep Rao (@Raosahab80032) reportedBad service from @ViCustomerCare , Ordered a sim which was to delivered Yesterday, haven’t received it yet !
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Himanshu Tiwari (@HimanshuPM) reported@ViCustomerCare Not able to share my contact number on your provided link..Had already provided but was told to delete it..My transaction IDs are shared ISSUE STILL NOT RESOLVED
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karthikeyan - say yes to AIADMK & women safety (@KARTHI_SPK78) reported@ViCustomerCare for past 7days i am facing an issue with tower signal and my surrounded neighbors and low speed data in my area...what's the problem and when you will resolve this tower problem... Chennai pincode :600012
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Darshak Shah (@darshakshah6) reported@ViCustomerCare Why the hell your team is calling me and harassing me for buying a postpaid connection when I am already using one. Aren’t they well equipped with information to check what is the connection type customer is holding before calling ? #shameless @TRAI
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SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
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Hari Chowdary (@harishg2266) reported@ViCustomerCare Without my permission the order is cancelled worst service from vi
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Anshul Gupta (@Anshul8790) reported@ViCustomerCare Its powered by vi if u check screenshot mail id is of you broadband only there is no one to escalate they are just to poor in service
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Devesh Bhandarkar (@dev_bhandarkar) reported@ViCustomerCare my 76 YO aunt was forced to port her airtel prepaid to VI. And take a family plan 701. She was taking back her deceased husband's number as a remembrance. The vi store at nalasopara west didnt inform her about the 451 plan. Is this how VI is happy to help?
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Security Bomb (@bugmania1337) reported@ViCustomerCare continuous call disturbance and low quality over calls and the internet in my area needs assistance. Earlier your one team member visited things that had improved a little bit but got even worse now. Kindly help me out.
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ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported@ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.
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Jayususeria (@0007Suseria) reported@ViCustomerCare Guys you have worst customer care ever From last 1 hr i am trying to connect to customer care but there zero possibility and if you not ready to provide the service why are you running the company just shut down Just because you this i will port my sim
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Karishma Trehan (@trehan_karishma) reported@ViCustomerCare Screwed network man @ViCustomerCare don’t have internet using Wi-Fi wtf
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!
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Prakash Lakhani (@LakhaniPra22108) reported@ViCustomerCare Hi, I have deleted my number from the timeline as advised. My mobile number is 7311152557. I have already paid my postpaid bill yesterday (payment successful), but my number is still showing no network. This is causing serious inconvenience. Kindly restore my services urgently
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Nitin (@Nitin87665767) reported@ViCustomerCare My VI numer is 9990323721 plz help unbarred my number asap @TRAI