Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shimla, Panaji, Pune, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, Lucknow, and Cochin.

City	Problem Type	Report Time
Shimla	Total Blackout	49 minutes ago
Panaji	Internet	2 hours ago
Panaji	Internet	3 hours ago
Pune	Total Blackout	9 hours ago
Chennai	Internet	13 hours ago
Chennai	E-mail	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aarush Pal (@iAarushPal) reported 1 minute ago

  Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

• 
  Salah Uddin Nizami (@NizamiSalah) reported 4 minutes ago

  @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

• 
  DJ (@DJGabruu) reported 8 minutes ago

  @ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn

• 
  Unwoke (@doncoolwave) reported 11 minutes ago

  @ViCustomerCare Again down today. This was my last renewal, mark my words.

• 
  Natasha Nats (@NatashaNats5) reported 13 minutes ago

  @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

• 
  ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported 15 minutes ago

  Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

• 
  Virendra (@jolly_virendra) reported 17 minutes ago

  @ViCustomerCare Still waiting for a call or email or tweet for resolution…only getting automated IVR calls for bill payment.

• 
  SaturoXnaruto (@680Ji) reported 18 minutes ago

  @ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company

• 
  mayuresh_jamdar_MJ (@mayureshjamdar1) reported 21 minutes ago

  @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

• 
  वन (@yadavendra_) reported 21 minutes ago

  @ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.

• 
  Singh (@YOGENDER_21) reported 23 minutes ago

  @ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers

• 
  Atif Ahmed (@abuatiyya) reported 27 minutes ago

  @ViCustomerCare my SIM says no service. I recharged still it says no service.

• 
  Prateek chouhan (@Pratikc83465686) reported 28 minutes ago

  What the fuckkk with vi .....I don't get proper network in my area even there r getting network of one two bar with 4G but internet not working i already logged complain resolve it as soon as possible MP-V02123974643 these is my complain no @ViCustomerCare

• 
  Tanya Pratap (@prataptanya) reported 37 minutes ago

  @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

• 
  sharmistha ghosal (@sharmidas) reported 37 minutes ago

  @ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!

• 
  Dattatray Harihar (@DattatrayHarih1) reported 38 minutes ago

  Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

• 
  Jeewan mehra (@jeewanmehra07) reported 39 minutes ago

  Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

• 
  Tanya Pratap (@prataptanya) reported 41 minutes ago

  @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

• 
  aakash (@sky_dca) reported 41 minutes ago

  @ViCustomerCare please check my dm immediately. help me please urgently!

• 
  Vispy Ichhaporia (@vispyi) reported 43 minutes ago

  What a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare

• 
  Mhd.Tabish🇮🇳 (@Iammhdtabish) reported 44 minutes ago

  Your rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare

• 
  Rohini Deshmukh (@rohini_kd) reported 44 minutes ago

  Dear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏

• 
  Shubham (@Shubham99031444) reported 45 minutes ago

  @ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time

• 
  A. N. onymous (@onymous_tweets) reported 46 minutes ago

  @ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help

• 
  Learner Jakhar (@Marwari_Trader) reported 48 minutes ago

  @ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 49 minutes ago

  @ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses

• 
  @imSVerma🇮🇳. (@SUMITKU63449370) reported 52 minutes ago

  Hello @ViCustomerCare, should I recharge my Vi SIM or take it out, break it, and throw it away? Because my recharge for the last 2 months just went to waste. And as for the response you gave, I can't even say anything about that. This was my complaint no. MP-V02098595755!!"

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 52 minutes ago

  @ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.

• 
  Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported 55 minutes ago

  @ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.

• 
  pankaj shah (@tauvir) reported 56 minutes ago

  @ViCustomerCare Your network very bad on vashi Mankhurd road Mankhurd Chembur road very bad network