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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Raurkela, Mandi, Bengaluru, New Delhi, Jalandhar, Chandigarh, Bhopal, Bhīlwāra, Patna, Chhindwāra, Guwahati, Coimbatore, Pune, Indore, and Vijayawada.

CityProblem TypeReport Time
Raurkela Total Blackout 2 hours ago
Mandi Wi-fi 2 hours ago
Bengaluru Total Blackout 4 hours ago
New Delhi Total Blackout 4 hours ago
Jalandhar Total Blackout 4 hours ago
Chandigarh Phone 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • IND00001
    Elufer Akram (@IND00001) reported

    @ViCustomerCare Experiences Distorted voice call, Broken voice call and call drop from yesterday morning. Why it is still not fixed ? Location latitude and longitude 26.4556464, 91.9209002

  • PFrancus
    pop francus (@PFrancus) reported

    @ViCustomerCare So they tell you to DM them the details and ghost you afterwards. Still waiting for the resolution as the people at customer care are retards and don't know anything about how a network connection works. I have an unlimited data plan and it's getting exhausted.

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare Please resolve the problem asap

  • PrachiKapoor_
    Being Alone (@PrachiKapoor_) reported

    @ViCustomerCare @vodafoneIN_Fdtn Need a call back urgently or I will change my network to Airtel. Only that is the solution for my concern

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare As expected your team called and refused to help. Told them I’ve been trying to port this out and I was told I will highlight to a senior a cut the phone. Huge problems with your customer service. @TRAI pls make a note of all this.

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare @khan_arbaa88923 Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • soumitraroy
    Soumitra Roy 🇮🇳 (@soumitraroy) reported

    No @ViCustomerCare network in Dharamshala for 4 days. I don't know the reason. Sim is okay till April 30th. Ridiculous to see nobody cares.

  • indian8701
    Manoj (@indian8701) reported

    @ViCustomerCare I hope today you will provide some solutions for the network issues. Your Internet service is very weak.

  • Mohan59939859
    Mohan (@Mohan59939859) reported

    @ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare Day 3 *********** a startup- Take a masterclass from Vodafone India DLT Services ( Not Working), Postpaid Numbers (Some Issues). Invoices not provided. No Support. Our startup not started due to VI inefficiency. No one listening in VI. Baki Sab Theek Hai

  • VishalP58606
    Vishal Panchal (@VishalP58606) reported

    @ViCustomerCare I just received a call from VI Team and they shared me information regarding the bill payment and port out from VI Thanks for providing a bad service

  • ashu84
    Ashutosh Bohra (@ashu84) reported

    @ViCustomerCare we are not at all happy with the network and facing problems in normal calls if you do not help urgently we would have no option but to port out of your network

  • Threads_pedia
    a (@Threads_pedia) reported

    @ViCustomerCare Such a pathetic and useless support. 1) Not able to call the store 2) Not able to raise a complaint 3) Not able to deliver sim on time. 4) Keeps saying I need to wait 72 hours just to take a complaint. Totally unhelpful puppets. Why social media team exists?

  • sandipjha88
    sandy (@sandipjha88) reported

    @ViCustomerCare u have zero connectivity in Parasnath,kodarma,other area while coming from Patna to Tatanagar by train. I am sending this msg using @airtelindia . I will have to switch my network. Can't pay both vendor.

  • deepakscorpio81
    Deepak Mall (@deepakscorpio81) reported

    @ViCustomerCare finally port done to airtel after pathetic service fo vadafone.. 4 numbers in family plan ported to airtel..bye bye vodafone after 20 yrs

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare 8017488636, facing issue in this number. And alternative number is- 9051293992. Store location is- TOLLYGUNGE, KOLKATA, WEST BENGAL. Representatives name- Rakesh, Please take necessary action against this person.

  • VRastogee
    Vivek (@VRastogee) reported

    @ViCustomerCare @DoT_India Why am I being punished- I took your annual pack valid till 22-05-2026 & suddenly facing this issue? I am really disappointed by this customer-unfriendly approach.

  • KamalAdhikary18
    Kamlysium Adhikary (@KamalAdhikary18) reported

    @ViCustomerCare @ViCustomerCare "My network system is not effectively utilizing server resources, which is reducing overall performance. Please review and address this issue so that system efficiency can improve in the future." #ViCustomerCare #vi

  • dansali2003
    Ali (@dansali2003) reported

    @ViCustomerCare Been reporting mobile internet issues since December and now it’s April — ZERO resolution from . You’ve made me run from pillar to post. Every time a new agent calls asking why I raised a port-out request — do you people NOT read case history or notes?

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    There has been no electricity in Moti Rafudad (361170), Lalpur, Jamnagar district since 8 AM today. Due to this, the VI tower is down and the DG (generator) is also not working, resulting in no network at all. Kindly take immediate action.@ViCustomerCare #VI #NetworkIssue

  • ashu84
    Ashutosh Bohra (@ashu84) reported

    @ViCustomerCare Hi team please note my wife is facing severe call drop and no calls getting connected issue since quite sometime, recently we got her sim card replaced with a new Vi sim thinking that it might help. It has increased the network issues. Request for urgent help.

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare Please see your DMs for the address and the complaint details. Horrible customer experience

  • knowmeajay
    ajaynair (@knowmeajay) reported

    @ViCustomerCare @MIB_India @jagograhakjago Pathetic service, why are you charging me bill every month, of you are unable to solve the issue or provide service.

  • PratikOES
    Pratik Nayak (@PratikOES) reported

    @ViCustomerCare @ViCustomerCare how psthetic? Even after multiple tagging, no response from ur end as u hv looted customer money by now!!

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare This is the exact same copy-paste reply I’ve been getting for 2+ months. No resolution, only calls/messages and then silence. Meanwhile, I’m being charged for a service that doesn’t work. Stop the scripted responses. Fix the issue or process a refund immediately.

  • bugmania1337
    Security Bomb (@bugmania1337) reported

    @ViCustomerCare continuous call disturbance and low quality over calls and the internet in my area needs assistance. Earlier your one team member visited things that had improved a little bit but got even worse now. Kindly help me out.

  • rupali_1989
    Rupali Gadhave (@rupali_1989) reported

    @ViCustomerCare How many times do I need to complain? No signal, no internet for days now in alephata. This is pathetic service. I am seriously considering switching to another provider if this is not fixed ASAP@TRAI

  • takate46658
    Pratik Takate (@takate46658) reported

    @ViCustomerCare sent you my idea number and alternate number please resolve this issue asap

  • PhilosophyGuy_
    Nomadic Thinker (@PhilosophyGuy_) reported

    @ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!

  • imAsingh_0307
    Anand Singh (@imAsingh_0307) reported

    @ViCustomerCare So bad...I m not happy with your network...so cheap company...I m going file case against you, in consumer court... U are fraud...u have taken my 712 rupees and also taken 200/- per month extra, and also going to left your network, connecting again my favourite network