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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Ahmedabad, Chandigarh, Mumbai, New Delhi, Pune, Kanpur, Bengaluru, Patna, Guwahati, Rājkot, Nagpur, Shimla, Bhīlwāra, and Vadodara.

CityProblem TypeReport Time
Chennai Total Blackout 5 hours ago
Ahmedabad Phone 5 hours ago
Chandigarh Internet 6 hours ago
Mumbai Internet 7 hours ago
New Delhi Internet 8 hours ago
Pune Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • PratikOES
    Pratik Nayak (@PratikOES) reported

    @ViCustomerCare @ViCustomerCare Refund my Rs 1749 as even after 3hrs of recharge my services are not activated. U either reactivate my network or refund me full. Else i am taking this to @jagograhakjago.

  • 0007Suseria
    Jayususeria (@0007Suseria) reported

    @ViCustomerCare Issue :If my recharge is over but i dont want call recharge i just want internet recharge will it will be valid? And which recharge it will be?

  • knowmeajay
    ajaynair (@knowmeajay) reported

    @ViCustomerCare @MIB_India @jagograhakjago Pathetic service, why are you charging me bill every month, of you are unable to solve the issue or provide service.

  • Krishan1454658
    Krishan (@Krishan1454658) reported

    @ViCustomerCare I am facing call drop problem since I ported out to Vi . I raised a complaint but all in vain . I think Vi is the worst network in the world.

  • Rajveer23665568
    Rajveer Rathor (@Rajveer23665568) reported

    @ViCustomerCare Extra tower lagane se bahetar he ki jo tower he unki capacity or network connectivity bahetar karein.

  • Rajkumar4490G
    Rajkumar G (@Rajkumar4490G) reported

    @ViCustomerCare my friend lost his Vodafone sim and he is struggling to get replacement sim. His lost sim number is 78450 33302. He has sent all required paperwork so pls pls help him. Additional details are in the mail

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • LakhaniPra22108
    Prakash Lakhani (@LakhaniPra22108) reported

    Paid my Vodafone Idea postpaid bill but still no network on 7311152557. Payment successful since yesterday but service not restored. Very poor service. Please resolve urgently. @ViCustomerCare

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • Priyabrata189
    Priyabrata Dalai (@Priyabrata189) reported

    @ViCustomerCare After multiple complaints same issue, the network speed is less than 20kbps. VI is providing the worst experience ever than other service providers. Now they will file a complaint and will resolve within 5 days, but no one gets to know what will happen in 5 days.

  • UmaNairC
    Uma Nair🖤❤️ (@UmaNairC) reported

    Hi @ViCustomerCare I have been having very bad network problems for the past month and the internet is even worse. I have been using your network for the past 10 years and due to this problem I am going to switch to another network.👎👎 Waste andalso didn't 5g @ViNewsOfficial 👎

  • desh_Bhakt_0001
    vote for nota (@desh_Bhakt_0001) reported

    9 hour ago i sent u the details ur service is soo poor that till now u have given no response to me Either u should give my refund of recharge if u can't provide us services or give me speed @ViCustomerCare

  • theskywalker_0
    S (@theskywalker_0) reported

    @ViCustomerCare Important calls from apps like Zepto, Swiggy, Truemeds etc. are being auto-marked as “scam,” causing delays and cancellations of orders. How can I disable or fix this urgently?

  • bobbysoni123rd
    bobby soni (@bobbysoni123rd) reported

    @ViCustomerCare Extremely poor service by Vodafone Idea (Vi). 3 din se internet band hai, DM me details dene ke baad bhi koi reply nahi. This is unacceptable. Fix this ASAP or I will port out.

  • AtonuK
    Atanu Karmakar (@AtonuK) reported

    @ViCustomerCare @Rajinderpalkaur How long will this DM us, DM us continue? How long will the public keep DMing you like this every day? Now show me something. How shameless is it to close a complaint without resolving it? Your network in my location is horrible.

  • JAcharjee09
    Joydeep Acharjee (@JAcharjee09) reported

    @ViCustomerCare It’s been hours since my recharge, still not credited. No proper response from support. At this point, I’ve decided to switch to @reliancejio if this isn’t fixed immediately. Last chance to fix this. #VI #CustomerExperience #Switching

  • MahipalKolan
    Mahipal Reddy K (@MahipalKolan) reported

    @ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.

  • VaibhavRaja
    VaibhavRaja (@VaibhavRaja) reported

    The worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare

  • iamsivagabu
    Siva Gabu (@iamsivagabu) reported

    @ViCustomerCare Even after home kyc if sim suspended because i didn't answered some spam calls for secondaryverificationwhich is no information. This is called atrocity of service provider. My account number 88787800. @JioCare @airtelindia Do you have any clue.

  • AI__code
    Rajvir (@AI__code) reported

    @ViCustomerCare Last 2 days I faced the same problem. No internet on my area. Your Sim mobile phone only showing me network. I already complained multiple time but your customer support would not. be help out me

  • Mohan59939859
    Mohan (@Mohan59939859) reported

    @ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.

  • HimanshuPM
    Himanshu Tiwari (@HimanshuPM) reported

    @ViCustomerCare Not able to share my contact number on your provided link..Had already provided but was told to delete it..My transaction IDs are shared ISSUE STILL NOT RESOLVED

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare Failing which, I will proceed with a formal complaint against Vodafone Idea Limited for deficiency in service.

  • Rajinderpalkaur
    Kaur_Rajinderpal (@Rajinderpalkaur) reported

    This post raises serious concerns about fraud by mobile SIM operators, especially @ViCustomerCare There are cases where porting requests are reportedly raised without customer knowledge or consent. Earlier, users received SMS and email alerts.

  • SanjayJetly6
    Sanjay Jetly (@SanjayJetly6) reported

    @ViCustomerCare very big problem sim card user if any customer didn't able to pay his bills because of the funds problem.they will stop giving service,.ok .after the payment clear then. U are my premium customer pay 11080/- to get again the same no. reopen. They think cust. fool.

  • shikharmohindru
    shikhar mohindru (@shikharmohindru) reported

    @ViCustomerCare Despite being in touch with your team for last 2 dys, there is still no clear coordination and cant keep me waiting for in bw vague calls with no final solution. As shared above, will continue to document all ur responses consistently as even pointedly requested your team member.

  • 0007Suseria
    Jayususeria (@0007Suseria) reported

    @ViCustomerCare Guys you have worst customer care ever From last 1 hr i am trying to connect to customer care but there zero possibility and if you not ready to provide the service why are you running the company just shut down Just because you this i will port my sim

  • nasirkhanmd37
    Nasir Khan (@nasirkhanmd37) reported

    I recharged 48 rupees and promised that 6gb data will be provided, just an hour before, but I can't use the internet, when I checked out, said that I already consumed the data. there is no direct inquiry option is not been given to address my issue. VI loot me. @ViCustomerCare

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818

  • WAJIDIT1230
    wajid mohammad (@WAJIDIT1230) reported

    @ViCustomerCare Hello I have responded to your DM. Its been almost a month already since I recharged my mobile still facing the issue. Could you please assist on this immediately. Will you be adding 1 month.?? Its really frustrating.