Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 11: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Tiruchirappalli
|
Phone | 7 hours ago |
|
Nagpur
|
Internet | 9 hours ago |
|
Kapūrthala
|
Phone | 1 day ago |
|
Chhindwāra
|
Internet | 1 day ago |
|
Chhindwāra
|
Internet | 1 day ago |
|
Pālghāt
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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The Boss Baby (@MeetVirat) reported@ViCustomerCare one more call for bill reminder before the due date and I will port out of Vi...u ridiculous service provider
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RakeshSabat (@RakeshSabat5) reportedStill data not working have reached of 399 for 28 days @VodafoneIN_News @Vicustomercare
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Ashutosh (@unashutosh) reported@ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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Subhadip Saha (@subhadipsaha91) reported@ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia
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Ankush Thakur (@ankush0913) reported@ViCustomerCare why are you ignoring my DMs? No one is looking into my issue. I haven’t received any message/call from anyone.
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Asad Ansari (@theasadansari) reportedI sent you contact number 12 hours ago but I have not been contacted yet, please take note as there is some emergency. @ViCustomerCare
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Tej Tirumala (@tejtirumala) reported@ViCustomerCare I called 199 multiple times but there is no option to talk to an agent. Is this the customer care number or something else? 🙏
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Himanshu sahu (@Himanshu_00078) reportedI am your 6 years loyal customer...i want some offers of my vi number...859rs plan 180 days 1.5GB , 3050rs 365 days unlimited data offer @ViCustomerCare
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Chacha Chaudhari (@amiturmaliya) reported@ViCustomerCare Do you still have customer care representatives or it’s just automated options? For a non working sim yuh are sending sms for troubleshooting? Insane!!
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Ashutosh (@unashutosh) reported@ViCustomerCare I want to port to @airtelindia. For that I need to split the family plan. But now you are making every effort to stop me from doing that. Giving silly execuses. For last 4 days, I am harrased mentally by you @ViCustomerCare. Is it the cost to be your customer?
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aakash gautam (@gautamaakash86) reported@ViCustomerCare I ordered a new sim online yesterday and paid the price online..for the sim I got a message that my sim will be delivered yesterday only but till now no executive of vi has called..pathetic service..
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Please provide a complete breakup and explanation for these additional charges and clarify why I am being charged ₹862+ when I was promised a ₹399 plan. If this issue is not resolved with a proper explanation, I will have no choice but to port my number to Airtel.
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare Still waiting for a resolution on my slow internet. It has been 7 days since my complaint, and zero action has been taken. This level of service is completely unacceptable. Resolve this immediately! @ViCustomerCare #Vi #InternetDown #PoorService
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Naren (@Narendra1590) reported@grovervj @ViCustomerCare Yes now my VI network gone without notice. It's horrible
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Akki Goyal (@akkigyl03) reported@reliancejio @JioCare @ViCustomerCare Whoever reaches out to me first I will port to their network
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Imran Khan (@imraankhanm) reported@ViCustomerCare Despite waiting for a long time and following up multiple times, there has still been no clear resolution regarding my Vi SIM order DCHD07082668743 (9672515691). The promised delivery timeline has also passed quite some time ago. I no longer wish to proceed with this order.
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Jamun (@senyora2025) reported@Sourabhkikral @ViCustomerCare What happen, problem solved?
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare I just received a call from customer care stating that my payment has been cleared and I can now use the service; however, it has been 45 minutes since that call, and my outgoing calls and internet connection are still blocked. What kind of joke is this?
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Nitin Pandya (@nitin_2610) reportedDear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.
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nitish rawat (@nitshevil) reported@ViCustomerCare I didn't get any help from your team, I really feel ashamed of using the VI sim for more than 15 years, this is how to treat with your renowned customer. Airtel is far better than VI. @airtelindia
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Shubu (@Shubham94428667) reported@ViCustomerCare I replied all your queries kindly resolve this issue asap
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Hiren Mangukiya (@mhiren1) reportedIt’s for vodafone, There was already a network issue and now you have increased the price of postpaid plans. After so many years of relationship with Vi now i feel that you are looting now, it seems that I will have to join another company @ViCustomerCare @JioCare @airtelindia
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Dr. Snehasish⚕️ (@DrSnehasish) reported@ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends
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Learn Loop🏆 (@LearnZloop) reportedDear @ViCustomerCare, I got my SIM ported to Vi through a roadside vendor 2 days ago. The vendor told me that an unlimited recharge was included with the porting process, but after my SIM got activated, I found that no recharge has been done. The vendor is not available now, and I am unable to make calls. Kindly look into this issue and help me activate the promised recharge as soon as possible. I can share my mobile number and other details via DM. Solve the issue immediately
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Hero (@Hero52644463687) reportedi am value customer of your company as I am facing a problem whild recharging my number of plan 365 rs where I get 100 off coupon for some time the code was not getting applied on checkout section this I am facing from 1 months but still not resolved pls checkDm @ViCustomerCare
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aakash gautam (@gautamaakash86) reported@ViCustomerCare But if i have to post here then what is your service quality...I regret that I prepaid the sim ...I shoud have paid after the sim delivery
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare You are asking me to provide proof of what an agent told me about a plan months ago. How can an ordinary customer be expected to keep the agent's name, exact date/time, store details, or screenshots for six months? The responsibility of maintaining .
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Shubu (@Shubham94428667) reported@ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap
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Rohit (@reality_debug) reported@ViCustomerCare @TRAI @ConsumerCom Please restore my recharge after the ownership transfer or provide compensation. Otherwise, I'll port to Airtel and file a complaint with the consumer forum. I hope Vi resolves this fairly.