Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 21: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Shillong, Chhindwāra, Kawardha, Patna, Ranchi, Udaipur, Kolkata, Jaipur, Nashik, Guwahati, Thiruvananthapuram, Delhi, Wardha, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 16 minutes ago |
|
Shillong
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 19 hours ago |
|
Kawardha
|
Total Blackout | 22 hours ago |
|
Patna
|
Phone | 23 hours ago |
|
Ranchi
|
Internet | 24 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare I ll book a complain regarding network from vi app no action
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Happy Verma (@HappyVb5671) reported@ViCustomerCare whenever someone calling me, my 5g network will switch to 2g, why?? its 2026, atleast call quality should be good if you cannot compete Jio or airtel, i have put my number to your DM message. @TRAI
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare @ViCustomerCare i have given her the details for atleast 10 times. I am paying a heavy monthly amount for international roaming and these kind of services are apalling. I was expected an important call today but couldn’t receive due to this issue. I need someone to help (3)
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Dharmendra Kumar (@dharamhbtik) reportedTelecom operator like @reliancejio giving 25$ Google ai pro with their 350₹ recharge whereas @ViCustomerCare scamming it’s customer wid false promises and generating bill with extra amounts so they they can run business without providing any services . Be Aware #VI is worst
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Mohd Okasha Ayyubi (@Mohdokasha000) reported@ViCustomerCare i want my number back..please help
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Pankaj Kumar (@nehag_101) reported@ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.
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Risabh Saini (@SainiRisabh) reportedMy Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare" @ViCustomerCare
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pradeep latiyal (@pradeeplatiyal7) reported@ViCustomerCare Tumhari mkc you ******* company resolve my issue
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SANGRAM GAIKWAD (@sangramGkwd) reported@ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.
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Trends.. (@sunnysa98149844) reported@ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.
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@🌿BoldIN🌿🌿 (@Terabhaiaya1) reported@ViCustomerCare Vi team, I was told by your representative that my Vi Postpaid order was created, but I do not want any Postpaid connection at present. I never gave consent to convert/activate Postpaid. Please cancel Order DCHD14082630397 immediately and ensure that no Postpaid
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms
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Nishant Asawa (@NishaantAsawa) reported@ViCustomerCare We experienced a worst time with your company. We took a mobile number which is facing issues from the start. Now without consent you have suspended the number looks like wasted interest from the store.
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Mouli Dammalapati (@dmvnsaid) reported@ViCustomerCare Can you please fix the issue by tomorrow? Its very emergency. 4-190152769673
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Muhammad (@Praise1360) reportedPaying 100% bills for 0% service. Facing pathetic internet speed for the last 20 days. Multiple complaints on X ignored. Fix this immediately or I am porting out. @ViCustomerCare @ViBusiness #Vi #VodafoneIdea #PoorService
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI worst customer care service. Complaint opened by customer , closed by backend team without giving resolution. Now telling to open 2nd complaint which I'm sure will get closed as per comfort of thr team. My 1st complaint is still unresolved. @TRAI
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare So clearly, the issue is NOT simply “low balance.” I have an active ₹2249 annual plan valid until May 2027, plus additional talktime balance. I have been using the same type of annual recharge for the last 3 years and have consistently received OTPs and incoming SMS while abroad
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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pratikd (@gujjuchokkra) reported@ViCustomerCare chk dm, why there are charges for poor call quality and network issues
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Abhraneel Sinha (@abhraneelsinha) reported@ViCustomerCare No network on my number while on international roaming for the last few days. Tried everything with no luck. Roaming pack is active till June 2027 but I’m missing important OTPs. Any help?
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim
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kmoksha (@kmoksha) reported@ViCustomerCare I threw away that SIM as that was unsuitable, difficult to remember. I wanted to take a better connection BUT your customer care is extremely rude, disconnecting the call from time to time. Kindly give contact of your manager, time availability and name.
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VINOD S PAWAR (@VSPPRIME) reported@ViCustomerCare Help Please Mujhe Jio Number Fir Se Vodafone Vi Main Transfer Karna Hain Koi Executive Bhej Sakte PORT Out Msg Aa gaya Hain.The UPC for your mobile no. is JG25XX78, valid upto 20-08-26 23:59. Do not share UPC with anyone except the recipient operator personnel.
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Sagar Bhagat (@iSagarBhagat) reportedDear @ViCustomerCare, I recharged ₹239, which includes a JioHotstar subscription. But JioHotstar is still asking me to pay again. Vi app → Benefits shows the subscription is included, yet the content isn’t available. JioHotstar says Vi needs to resolve it. Please fix this ASAP
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Neeraj Bhise (@NeerajBhise2) reported@ViCustomerCare Hello Team, my grandfather's card is on the name of a relative who is no longer in INDIA. This card is currently out of service since a month and despite recharges its not getting activated.they say KYC is pending but the person who can do it is out. Help on this
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare FYI I have two numbers in my family but non of them has network at the said site. Before it was better. Again I state if you can't give network service then let me know the same. I will take my decision. Uncountable times I made complains about it. @AdityaBirlaGrp @TRAI