Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (25%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, New Delhi, Chhindwāra, Patna, Dimāpur, Kolkata, Bengaluru, Guwahati, Bhopal, Gopālganj, Gurgaon, Ahmedabad, Chennai, Hyderabad, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 53 seconds ago |
|
Mumbai
|
Phone | 10 hours ago |
|
New Delhi
|
Internet | 13 hours ago |
|
Chhindwāra
|
Internet | 14 hours ago |
|
Patna
|
Internet | 15 hours ago |
|
Chhindwāra
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Thakur 🗡️ (@nostalgic_19_29) reported, I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue
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Ankush Rathi (@ANKUSHRATHI2) reported@ViCustomerCare Please help me remove members from my family plan
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Akanksha Dwivedi (@AkankshaDw24) reported@ViCustomerCare No network = No studies = No connectivity. @ViCustomerCare why am I paying for a recharge if I can't even get a single signal bar? Your customer support has taken zero action on my repeated complaints. Kindly look into this on priority!📍 212503 ,holagarh
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Mohammed Azhar (@mohammedazhar0) reported@JioCare I have facing data speed from 4 months every time your customer executive told we will fix issue but no improvement also my another some @ViCustomerCare giving best speed
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Bikram (@Bikramk04) reported@ViCustomerCare Ready to port from worst network @reliancejio !
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Hemant Trivedi (@Hemantt1811) reported@ViCustomerCare I had informed your executive two months ago to deactivate my number. He asked me to clear the pending payment, which I did. The same issue happened last month, and now again this month a bill has been generated. Is this a fraud or what?
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PDV Prasad (@Mr_Dvp) reported@ViCustomerCare Ordered a sim card on Friday and the status is still order placed. Boasts of 24 hour delivery but fails to even take an order. Paid even for the plan and completed KYC. Please help.
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Alok Patel (@AlokPatel) reportedHello @ViCustomerCare are you trying really hard to lose customers these days? Your customer care service line kicks people off in queue by the way.
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Prakash Chaudhary (@Prakash_5277) reported@ViCustomerCare Hello Vi i requested to cancel my port request but it's not cancel please help i already mail and unable to connect to customer care
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Unwoke (@doncoolwave) reported@ViCustomerCare I have reported the issue, this level of unprofessional support & system down issues is not tolerable. Also don't expect me to renew the system this time & I don't need your sales team to call me for renewals as I am already exploring other vendors for the internet.
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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nandita (@i_nandita) reported@ViCustomerCare I’m getting incorrect bill for my plan. Kindly help.
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Pharmacist (@pharma_voyager) reported@ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India
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Thakur 🗡️ (@nostalgic_19_29) reportedRecharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare
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Ajievts (@ajitshah009) reported@ViCustomerCare Ur network is not catching in our office in South Mumbai ...since last 5 years ... If hv sims just as we hv stake else it would be in exit
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Iqbal Nathani (@iqbalnathani) reported@ViCustomerCare will you please explain why Rs.2.90 platform fee collect ? Customer care representative not connecting......!!!
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Er.Radheshyam Dhawal (@Rsdhawal2199) reportedDear @ViCustomerCare , what is the status of Complaint Ref. No. RAJ-V02119490833? Has any action been taken against the concerned Vi Store/staff? If yes, kindly share the details. If not, please explain the reason for the delay.
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SaturoXnaruto (@680Ji) reported@ViCustomerCare I am a student and I have to take love classes, but because of this stupid company, I am not able to take a single class. Sorry, just somehow let this one month pass. I am going to port to JIO. JIO people at least listen to the problem. I have been telling them this for 4 months
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Mohammad Azim | #WCAsia (@wforweb_india) reported@ViCustomerCare I ordered a new Vi SIM more than 30 hours ago, but I still haven't received it. My Order ID is DCHD09062664233. Please check the status and help resolve this issue at the earliest. #Vi #CustomerSupport
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Sundar Sankaran (@sundar_s1955) reportedVodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged
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Rohit Gaur (@rohitgaur06) reported@ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?
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Nissar Magry (@MagryNissar) reported@ViCustomerCare My area have zero vi network
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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H (@fxhustle7) reported@ViCustomerCare @OdishaTraderFX No need now, you guys didn't responded on time even though i shared my details so i myself wasted my time visited the store and get it sorted vi customer support is **** 🤡🤡🤡
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Sundar Sankaran (@sundar_s1955) reported@ViCustomerCare Please act no response so far Don't cheat loyal customers like me sticking to the same company for years If you don't respond in 48 hours and sort out the issue I will port my number to one of other service providers
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Aman (@Jugadu_banda) reported@ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.
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shubham patil (@shubham_patil97) reportedHi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia
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404Ed (@edMukherjee) reported@ViCustomerCare After raising network complaint I was contacted by a srvc person and being asked to perform all network diagnostics myself and send the screenshots. I already sent network and signal diagnostics frm my side, stil they are asking for more! Pathetic cust service and totally unacceptable as these tests are supposed to be performed by the netwrok team after visiting the premises. The person is rude and doesnt listen to my problem drscription
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Virendra (@jolly_virendra) reported@ViCustomerCare Still waiting for a call or email or tweet for resolution…only getting automated IVR calls for bill payment.
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𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reportedExtremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue