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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 21% Total Blackout (21%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Ahmedabad, Pālghāt, Mumbai, Pune, Guwahati, Lucknow, Rohtak, Ranchi, Morinda, Kolkata, Hyderabad, Patna, Bhopal, and Delhi.

CityProblem TypeReport Time
Chhindwāra Internet 3 hours ago
Ahmedabad Internet 13 hours ago
Pālghāt Internet 13 hours ago
Chhindwāra Total Blackout 18 hours ago
Mumbai Internet 19 hours ago
Pune Internet 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ThirdReich01945
    D (@ThirdReich01945) reported

    @ViCustomerCare If it was really changing then I wouldn't be suffering from low internet, don't tell me to tweak, fix yourself first

  • mangalbrar22
    Mangal Brar22 (@mangalbrar22) reported

    @ViCustomerCare Network nhi hai sir mere area me Aapka Sim card last 10 year c use kar rha hu But Network problem bhut jyada hai Solve nhi keya abi tak bhut baar costumer care me report keya Please solve it 🙏🏻

  • varpe_sagar
    🍁SAGAR🍁 (@varpe_sagar) reported

    @ViCustomerCare Vi management is full of idiots. Just improve service. U would not need to hire SRK.

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare is equally useless, just throwing ******* numbers at people instead of solving the damn problem. We pay you our hard-earned ******* money for a service, not to waste our time going through your bullshit IVR and pathetic support system. This is absolute ******* garbage customer

  • Jhunnu19
    JD_007 (@Jhunnu19) reported

    @ViCustomerCare First change you network coverage before changing anything.

  • mpeastdiscom
    MP East Discom (@mpeastdiscom) reported

    @manojdopssagar @ViCustomerCare Dear Consumer, You have been notified by our Consumer Care Center (97*****602) regarding the action taken by regional officials in connection with your complaint C-15888827. For more information, please contact your nearest electricity distribution center. Thank you.

  • sumandebna39577
    Suman Debnath (@sumandebna39577) reported

    @ViCustomerCare May I know in what way you are making changes? I ask because I have noticed that your network service isn't exactly great. So, what specific aspects of the company are you looking to change? 🤔🤔🤔🤔.....

  • ayushishere79
    ayussshhh (@ayushishere79) reported

    @ViCustomerCare why not any Vi network in my area @ViCustomerCare my area pin code is 822112

  • _yuttam95
    Uttam Yadav (@_yuttam95) reported

    @ViCustomerCare I don’t think i will get resolution, i just wanted to take action against the person who attended my call

  • PavanMunagala
    Yasher (@PavanMunagala) reported

    @ViCustomerCare My first SIM was Idea, but I had to port out because of signal issues. Hopefully, with your new network upgrades, I’ll be back to Idea again! 🤞

  • AseemSh41209492
    Aseem Sharma (@AseemSh41209492) reported

    @ViCustomerCare Hi Team, hope you're well. Your dept has declined to register a network coverage issue for a specific area, as I don't reside there. I visited that place & there was no data connectivity, hence I raised a concern. Please be fair & resolve this issue... Senseless!

  • _yuttam95
    Uttam Yadav (@_yuttam95) reported

    @ViCustomerCare Extremely poor customer service. I asked to convert my postpaid number to prepaid and repeatedly declined promotional offers, but the agent kept pushing them. Finally told conversion isn’t possible and I must return to India. Also no feedback call despite opting

  • MukeshDarkeness
    mukesh Kumar (@MukeshDarkeness) reported

    @ViCustomerCare Yep Better Service provide 👍

  • mixxvice
    NullVoid (@mixxvice) reported

    @ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.

  • Vidyut
    Vidyut (@Vidyut) reported

    Updated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.

  • Bartholomew_46
    Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported

    Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!

  • the_freedom011
    Azad (@the_freedom011) reported

    @ViCustomerCare But their is very poor network in my area

  • godorder
    sanjeet suman (@godorder) reported

    @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare No improvement of network in last 10+ years with my number... How much I have to wait 😭😭

  • GaUrAv_Rck
    Gaurav Tiwari (@GaUrAv_Rck) reported

    @ViCustomerCare Your indoor coverage is bad , I was a Vodafone user from long but switched to airtel

  • ayushishere79
    ayussshhh (@ayushishere79) reported

    @ViCustomerCare why not any network in my area @ViCustomerCare my area pin code is 822112

  • parth_bargujar
    Parth bargujar (@parth_bargujar) reported

    @ViCustomerCare Please help krishna nagar Delhi 110051 vi store not providing my number

  • amitruhela01
    amitruhela (@amitruhela01) reported

    @ViCustomerCare Vodafone you have started ur non sense yet again. Why the he'll my previous bill is added in my current bill cycle when all my dues r paid timely. Dont you have better things to do ir its just that you keep on fooling cmrs. I have to waste my time on such stupid piddly things.

  • BikashMish18721
    Bikash Mishra (@BikashMish18721) reported

    @IndianTechGuide We support @ViCustomerCare

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Another agent, same empty paragraph. No number disconnected. No public update. Just “noted”. This is not support. This is stalling.

  • mihirmodi
    Mihir (@mihirmodi) reported

    @ViCustomerCare @10Aura0 Users network indicator is not ad inventory for your brand campaign. There is no "information" to show there. Users understand that this does not affect functionality, they just don't want branded messages on their phone's UI

  • santoshmkamble
    SantoshMandaSevakKamble (@santoshmkamble) reported

    There is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar (Ahmednagar), Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month.

  • jayhulke
    Jay (@jayhulke) reported

    @ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here

  • News4masses
    N4M Media (@News4masses) reported

    Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare