Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kawardha, Chhindwāra, Shillong, Meerut, Panaji, Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Mumbai, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Phone | 3 hours ago |
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Internet | 7 hours ago |
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Internet | 15 hours ago |
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Total Blackout | 19 hours ago |
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Total Blackout | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Sorry I don't think you can help me so I decided to port
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HARISH AGGARWAL (@har9ram) reported@ViCustomerCare @Consumer2Court hi consumer court, can you please help me with the pathetic behaviour by Vodafone? It’s been a month I’ve raised several req to cancel one of my postpaid number, but they are not cancelling it and calling me again & again
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newbie (@GameonNewbie) reportedIn My Secondary Vi Sim, 4G data not working, continuously on and off happening. Why this happened @ViCustomerCare
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Mohit sinha (@mohit_sinh71326) reportedHey @ViCustomerCare , I ordered a prepaid SIM on 3rd May (Order ID: DCHD03052607885 ). It's been 4 days and still no delivery. Customer care is only giving vague 'call back' promises every day. Very poor service! Please resolve this immediately. #Vi #CustomerService
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ओम जी 🇮🇳 (@omzi_dr) reported@ViCustomerCare Not yet any response from Your team or any responsible officer about my complaint
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Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported@ViCustomerCare I have sent my mobile number and alternate number to your inbox. Kindly check and please help me with the activation of my number.
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Rahul Panwar (@rahulpanwar) reported@ViCustomerCare As usual the same message again, this is harassment and ignorance towards the actual problem. @vodafone @VodafoneGroup
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Vivek Thakuriya (@VivekThakuriya3) reported@ViCustomerCare - booked new SIM on 04.05.2026 morning but till time I response from Vi. Very poor services. Kindly coordinate with team and arrange SIM urgently. Order ID- DCHD04052640576
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Ro (@RadicalRohan) reported@ViCustomerCare , is there some problem with the network as I'm unable to make/ receive calls or send/ receive SMS.
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manu tewari (@ManuTewari) reportedA new sim delivered by @ViCustomerCare @MntoniaA is not working, complained to customer care they are of no use.
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David (@David0941786349) reported@ViCustomerCare VI is the worst. When the recharge expires, incoming calls get blocked within 2–3 days. Right now, I need to receive an important OTP, but I’m not getting it. Please help me activate the service for today it’s an urgent situation...
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manmohan dana (@mannudana) reported@ViCustomerCare i think your customer care not for care to customer only for time west
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A.D.S (@simpletonSoul) reportedI have become fed up with @airtelindia/@Airtel_Presence and its non-resolution of complaints and its pathetic indoor connectivity. I wish to apply for MNP by becoming a user of @ViCustomerCare. I hope #ViCustomerCare has better indoor connectivity (cellular+internet). #MNP
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NEETEESH KASHYAP (@Iam_neeteesh) reported@ViCustomerCare Disappointed with the service at your Aurangabad, Bihar store (MG Rd, near JK Hotel). The partner's brutal. I went for a new SIM and a specific number, but was flatly declined and mistreated. This is a storenot a roadside stand do better. 😡 #Vi #CustomerService
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Arpit Lahoti (@arpit_lahoti) reported@ViCustomerCare Can you please help with resolution to activate my number again. Already requested through email and asked to wait with due date 3 days which is already over. My reference no is MNG-V02088778295
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Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported@ViCustomerCare Recently I ported my number from Airtel to Vi, but my Vi SIM is still not activated. My old Airtel SIM has stopped working and I am unable to use my number. Kindly resolve this issue urgently. #Vi #MNP
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Kesharam Kesharam (@KesharamKe74256) reported@ViCustomerCare How many days cheat yours subscribers in Telangana state Telangana state is this part of india or other country shame on you vi network still you don't launch 5g network in Telangana state shame on you vi network stop advertisement focus on 5g launch
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P (@PMparasmalhotra) reported@ViCustomerCare Hi, yesterday I tried to recharge my number using the VI app. The payment got deducted but the recharge plan is not activated. I can't see it in the history either. Kindly help on this.
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VISHAL 🇮🇳 (@VISHAL555555555) reportedDear @ViCustomerCare , my mobile number ending with 7471 has suddenly been suspended without any proper explanation. This number is important for banking, OTPs, and personal work. I request immediate clarification and restoration of the service. Please resolve this urgently.
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Yadav_पिंक_ફોંગ (@pink_fong_yadav) reported@ViCustomerCare why i am being charged for data when network is not available?
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Pvt. sector exploited tax payer (@TaxPayerPvt) reportedShame @ViCustomerCare ! Your Vi stores are not leaving poor people in scamming. Vodafone converted prepaid to postpaid and the poor lady is struggling to pay a postpaid bill. Her monthly income is just ₹3k & these guys scammed her!
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RKP (@rkp2028) reported@ViCustomerCare internet is not working properly pls take cognizance
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abhaychawla13 (@abhaychawla13) reported@ViCustomerCare still not working
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Snigdha B (@SnigzB) reported@ViCustomerCare But now my number is suspended. And I can’t see any verification requests raised as well. Can someone please help me out?
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NEETEESH KASHYAP (@Iam_neeteesh) reported@ViCustomerCare Disappointed with the service at the Vi Store (MG Rd, near JK Hotel, Aurangabad, Bihar 824101). The staff was unprofessional and refused to assist with choosing a new SIM number, treating the store like a roadside service. Please look into this. #Vi
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare The network keeps fluctuating constantly and it’s affecting my daily work badly. Sometimes pages don’t load at all, videos buffer endlessly, and apps behave as if there is no internet despite having full signal bars.
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Somil Chandra (@c_somil) reported@ViCustomerCare Appalling service by VI at Lucknow Sapru Marg office. They refused my postpaid to prepaid conversion because I didn't get a "retention call" while waiting in-store. Why is a customer’s time wasted for your internal processes? Resolve this immediately! 8953823222
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Anbu John Boban (@anbujohn) reportedVi Thinks I don't know to read English @ViCustomerCare I cancelled auto renewal of Amazon Prime and they cancelled paid service valid till 07 Jan 2027. When I cancelled auto renewal it clearly showed the plan will be valid for paid validity and auto renewal will not happen.
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Harsh Khatwa (@harshkhatwa) reported@ViCustomerCare my data speed problem is still not solved.
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare This issue is STILL not fixed properly. For a few days the network was working fine after my previous complaint, but again since the last 3–4 days the internet has become horrible.