Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ahmedabad, Pune, Delhi, New Delhi, Chhindwāra, Mumbai, Vasco da Gama, Haridwar, Kolkata, Patna, Bhubaneshwar, Meerut, Pathanāmthitta, Guwahati, and Bengaluru.

City	Problem Type	Report Time
Ahmedabad	Internet	7 hours ago
Pune	Internet	8 hours ago
Delhi	Total Blackout	11 hours ago
New Delhi	Phone	11 hours ago
Chhindwāra	Internet	17 hours ago
New Delhi	Internet	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sagar (@sgkonline) reported 1 minute ago

  @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

• 
  Sandeep Kumar Maurya (@sandeepashok211) reported 2 minutes ago

  Hey @ViCustomerCare, I ported my (9321112460)SIM to Vi and the first recharge hasn't been done yet by your agent. I'm trying to reach him, but no response. 😥 This is my first time using Vi, and the support before even starting is concerning. 😟 Can you help? 🙏 #ViCare

• 
  Hasan Kahir (@hasan_kahir) reported 3 minutes ago

  @Airtel_Presence I have send DM to you. I am unable to use any application. #Airtelfraud You guys are stealing people money, and failed to provide service. @ViCustomerCare Hi, vodaphone. I am airtel user since 2012, I want to port my number to VI, please suggest me the steps to port my sim

• 
  Prashant Raghuwanshi (@_prashu_r412) reported 9 minutes ago

  @ViCustomerCare your network sucks and the Speed is like I m using 2G network. Regarding this I m complaining from last 6 months but they give excuses in place of solution now I m fed up and decided to port out from ur network

• 
  Shridhar Hanchinal (@ShridharHanchi5) reported 10 minutes ago

  @sundar_s1955 @ViCustomerCare Sir, I had similar experience and Vodafone management was interested in resolving the issue, though I was the customer for longest period.

• 
  Mangesh (@mangesh973) reported 10 minutes ago

  @ViCustomerCare No help from customer care after raising concern on network problem. Doing advertising that we are installing 100 tower's every hour and no proper network in metro cities. @TRAI Please help to get proper network in Metro city like Pune.

• 
  Sundar Sankaran (@sundar_s1955) reported 13 minutes ago

  @ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider

• 
  Rahul Bhoir (@rbhoir) reported 15 minutes ago

  @ViCustomerCare - need your help with our post paid plans, currently based in the UK hence unable to call customer service or visit in person.

• 
  Ashish Mehta (@AshishM2) reported 19 minutes ago

  @ViCustomerCare should improve their network coverage first. We were without any signal for 10 days in Himachal Pradesh. Saving grace were 1. Hotspot from another cell with a Jio sim 2. Hotel wifi

• 
  Rohan Das (@roehantweets) reported 19 minutes ago

  @ViCustomerCare @ViNewsOfficial At least provide Adequate Quality 4G First. In our location, there is poor indoor 4G coverage, no Carrier Aggregation at all.

• 
  Vikrant Patil (@PatilVikrant12) reported 21 minutes ago

  One of third class @ViCustomerCare network 😑

• 
  Esha Shah (@esha_shah01) reported 23 minutes ago

  @ViCustomerCare why on the earth is your service the worst? You legit show us 5G and call drop rates, no voice heard, is so so common on every single call. Why can’t you improve it? 😡

• 
  Mihir Chandra Shekhar (@MCS_55) reported 26 minutes ago

  @ViCustomerCare Don't want to talk on call.. why don't you guys just tell me that you'll stop playing that stupid message before our calls ? JUST STOP PLAYING YOUR STUPID MESSAGE BEFORE OUR CALL.

• 
  Hemant Trivedi (@Hemantt1811) reported 28 minutes ago

  @ViCustomerCare I had informed your executive two months ago to deactivate my number. He asked me to clear the pending payment, which I did. The same issue happened last month, and now again this month a bill has been generated. Is this a fraud or what?

• 
  AR (@AR_OFFICIAL_01) reported 28 minutes ago

  @ViCustomerCare Why, call bearing service is not working?

• 
  Chirag Kamat (@kamatc) reported 30 minutes ago

  @ViCustomerCare I'm unable to use unlimited 5G in my home despite being latched to 5G network. I use my phone as hotspot to surf the internet on my laptop. What could be the reason for this and how can I start using unlimited 5G at home?

• 
  Aditya Ghodke (@aadi_9325) reported 32 minutes ago

  @ViCustomerCare damm you and your network..

• 
  MG.Ansari (@mgansarii) reported 32 minutes ago

  @ViCustomerCare My problem still not solved

• 
  RAMESH B KUMAR (@RameshblKumar) reported 36 minutes ago

  @ViCustomerCare No network in Khutani (306421), Pali since morning—SIM completely dead now (no signal/calls/data). Even near tower. Please fix urgently. 📍 Khutani, Rajasthan #NoNetwork #ViNetwork

• 
  Kanishk Sharma (@Kanishk79431688) reported 37 minutes ago

  @_mrxx__1234 @ViCustomerCare I m asking for my recharge refund as they are not providing me network they r not refunding my money

• 
  D All In One News (@DAllInOneNews1) reported 39 minutes ago

  @ViCustomerCare Horrible service. Still no resolution

• 
  Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported 39 minutes ago

  @ViCustomerCare @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?

• 
  Aditya Gaurav ❁ (@PRA7AP) reported 42 minutes ago

  Hello @ViCustomerCare , your customer service is pathetic

• 
  জয়ন্ত কর্মকার (JAYANTA KARMAKAR) (@jayantakarmakar) reported 50 minutes ago

  @TheJokerBhai @Airtel Better port to @ViCustomerCare. I am getting much better network than airtel here in Bangalore.

• 
  Chipsmatkha (@saa64874) reported 50 minutes ago

  @ViCustomerCare wht is this nonsense Ad "25 din mein Paisa double..heh heh..". Imagine sm1 making an emergency call outside in d heat, now when phone's r overheated & shut off display, we have to cut call, hv nonsense flash sms b4 making a call again,pls stop w these insane ads

• 
  A. J. Acharya (@amarosda) reported 51 minutes ago

  @ViCustomerCare How am I expected to access help section if you have no connectivity? Why should it resurface in Guruvayur, Kerala? Noted @JharkhandCMO apparent patronage/disruptive uncivil networks - SBG-816109 stalker-harasser networks also steal!

• 
  JS (@jagdishsahu9784) reported 51 minutes ago

  Hello @ViCustomerCare Till now no updates from your team. Kindly resolve the issue ASAP.

• 
  Rohit Gaur (@rohitgaur06) reported 52 minutes ago

  Cheated by @ViCustomerCare! Sold a postpaid connection promising 5G, but forget 5G, even 4G network is non-existent. Complained for a year with zero resolution. Finally, had to close one number & port out the other. But the harassment doesn't end here! #VodafoneIdea #Frauds

• 
  Sundar Sankaran (@sundar_s1955) reported 57 minutes ago

  Vodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged

• 
  Anand waibhav (@AnandWaibhav) reported 58 minutes ago

  @airtelindia @ViCustomerCare plz. provide 5g network in my area .