1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Pune, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, and Ahmedabad.

CityProblem TypeReport Time
Kanpur Total Blackout 6 hours ago
Bhopal Internet 20 hours ago
Chhindwāra Internet 23 hours ago
Bengaluru Internet 1 day ago
Chhindwāra Total Blackout 1 day ago
Jodhpur Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Valmikihoon
    VALMIKI (@Valmikihoon) reported

    @ViCustomerCare Solved the problem or else we will port to another company.

  • UltimatumArmada
    Shahid Anwar (@UltimatumArmada) reported

    Dear @ViCustomerCare, VI 5 G vi 5g not work properly in Delh. In some area 5g network doesn't work. In downloading Video and image, it takes more time. It happens with me not know about others. 4G works properly.

  • PralhadVernekar
    pvv (@PralhadVernekar) reported

    @ViCustomerCare its 3 days since i raised my complaint here to get a new sim card . The executive at the store told me that pan card (original) can not be used as it is in b&w. This is clearly age descrimination. Please provide me email address of your legal department.

  • yogesh_daund
    योगेश दौंड (@yogesh_daund) reported

    @ViCustomerCare **** you m*ther f*cker. for your network 🛜. 🖕

  • iamZishan_Ikhan
    ZishanKhan (@iamZishan_Ikhan) reported

    Very bad network is being provided, we have to face problems. 🙏 @ViCustomerCare

  • 0xagathokako
    aga7hokakological (@0xagathokako) reported

    Hey @ViCustomerCare I tried to remove my number from family plan. My primary number received call from your customer care and even after saying I want to remove the number. The customer care said it'll be resolved and and me back in the family plan. I want resolution for this.

  • Thavanessh
    Thavanessh (@Thavanessh) reported

    Paid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown

  • Khan_Aizawl
    I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported

    TWEET (1/6) Dear @ViCustomerCare, this is my final public complaint. For nearly 3 years, I've been suffering from severe network issues despite being a regular paying customer. I have complained countless times, but the problem still exists.

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    @ViCustomerCare @JioCare coming to you buddy... Please help me

  • Humourously_S
    humourously_sarcastic (@Humourously_S) reported

    @ViCustomerCare I recharged on the wrong number by mistake and now I wanna transfer it to correct number so kindly help me ASAP.

  • Narendra1590
    Naren (@Narendra1590) reported

    @ViCustomerCare My Vodafone network is not comng

  • ImranAmbani2
    Imran Ambani (@ImranAmbani2) reported

    Hi @ViCustomerCare Recently ported my number from Jio to Vi just 1 day ago, but facing severe network issues in my area. I am not even able to make or receive calls! 📍 Location: Tandwa,(Jharkhand) - 825321 Kindly look into this network outage and resolve it ASAP

  • guptachandan16
    chandan (@guptachandan16) reported

    My internet has not been working for the last 2 days, and the network keeps dropping. Customer care calls are also getting disconnected. Please fix this issue urgently, or I will have no option but to port my SIM. Thank you. @ViCustomerCare

  • debashispati51
    D (@debashispati51) reported

    Dear @ViCustomerCare from last 2day my sim network was gone and I complaint from that on 30 July. Till date it was not resolve can you told me how many more days you need to solve my issue and I am able to use my sim @TRAI

  • King_AK_001
    🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported

    @ViCustomerCare 72 hours over as per your discussion and repetitive statement confirmation yesterday. Forget about delivery but not yet received call also from local team to confirm & I was asking for the same yesterday. Is this VI service standard?

  • DevikaN52596710
    Devika (@DevikaN52596710) reported

    @ViCustomerCare As shared on call, I won’t be deleting the post until I receive the sim that I paid for. You’ve advertised delivery in 24 hrs on your website and on call you said that it will take 72 hrs, which is false advertising. On top of that, your customer care executives only knows Hindi

  • therealayaz95
    ayaz sherasiya (@therealayaz95) reported

    Tum se na ho payega @ViCustomerCare i have file lots of complain regarding network u never change or not your network

  • DrSnehasish
    Dr. Snehasish⚕️ (@DrSnehasish) reported

    @ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    Ordered a new SIM using mobile no. 8249898748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution. @ViCustomerCare

  • DevikaN52596710
    Devika (@DevikaN52596710) reported

    @ViCustomerCare Asking to wait for 72 hours when the advertisement says `24 hour sim delivery’ isn’t how you enhance the customer’s experience. Do better! When doing business in south India, atleast have customer care agents who can understand English or our regional language.

  • gogold07
    GOLDIE SINGLA (@gogold07) reported

    @ViCustomerCare Now vi deducting data without use. I used earlier plans of 1.5gb per day data and never end. Now i am using 2gb per day plan and couldn't longer a day.

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    reporting an issue with my new SIM card ordered for the mobile number 7*****82526. Although the SIM was delivered and activated three days ago, I am currently unable to receive any network signal on my mobile device. Could you please investigate this matter @ViCustomerCare

  • meTheImmortal
    MeTheImmortal (@meTheImmortal) reported

    Dear @ViCustomerCare Government websites or services or apps not accessible on your network today. Please get it checked. @GoI_MeitY @AshwiniVaishnaw

  • tabreznokia
    tabreez khan (@tabreznokia) reported

    @ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care

  • AlwaysVasuDev
    Vasu (@AlwaysVasuDev) reported

    @ViCustomerCare I don’t understand why you’re not seeing my problem. Someone claimed this number is his, and mine was immediately blocked. I’ve used it for 11 years, and it’s linked to countless important accounts. Please give me my number back—I could lose access to everything. Plz understand.

  • Piyush_Rupawat
    Pooran singh Rathore (@Piyush_Rupawat) reported

    @ViCustomerCare My Vi sim has no internet andno signal at the exact spot where it always worked before, although moving a few feet away restores the signal. Please check if there's a tower or network issue in my area. Turning out to be worst experience, faced too much issues.

  • rkp2028
    RKP (@rkp2028) reported

    @ViCustomerCare as soon as I open hotspot my mobile network goes ....pls help me

  • Anandkumar32572
    Anand kumar (@Anandkumar32572) reported

    I did not make any payment for the First Recharge (FRC) because, at the time of porting, the retailer informed me that I would receive one month of unlimited recharge free as a porting benefit. Therefore, I was not asked to make any payment. However, my services are still not working and your system shows that the FRC is pending. Kindly verify and resolve the issue at the earliest." @ViCustomerCare

  • adityakrjha77
    Aditya Kumar Jha (@adityakrjha77) reported

    @ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.

  • akkigyl03
    Akki Goyal (@akkigyl03) reported

    @reliancejio @JioCare @ViCustomerCare Whoever reaches out to me first I will port to their network