Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, Lucknow, Mumbai, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur
|
Internet | 5 hours ago |
|
Chennai
|
Total Blackout | 12 hours ago |
|
Jaipur
|
Total Blackout | 17 hours ago |
|
Nagpur
|
Internet | 20 hours ago |
|
Chhindwāra
|
Internet | 21 hours ago |
|
Chhindwāra
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Abhijeet (@Abhi_m02) reported@ViCustomerCare Do not write fake response on social platfotms,…if u can’t fix accept it..call me to discuss. Your team was committed 900 bill including GST for 3 connections while porting out from Jio to Vi and same thing was followed in Vi bills. Pls get it checked asap and call me to resolv
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nitz.m (@itznitzm) reported@ViCustomerCare No more discussion on this. I will visit the store today and cancel it.
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok Facing such issues with a newly issued SIM is extremely disappointing and has caused me significant inconvenience. I am genuinely very unhappy with this experience and expect Vodafone to resolve this issue immediately and provide a permanent solution.
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Abhraneel Sinha (@abhraneelsinha) reported@ViCustomerCare No network on my number while on international roaming for the last few days. Tried everything with no luck. Roaming pack is active till June 2027 but I’m missing important OTPs. Any help?
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Krishna Rai (@krishna_rai_01) reportedI had a thought why jio and airtel are successful as compared to @ViCustomerCare . Then i placed new sim request with VI & now i have all the answers. 2 days no updates, amount paid , no. selected but still waiting for my sim card at last fed up with service i canceled my order
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India What made you think +919582050404 is my number? Are your agents that careless or do they not even read the complaint? It is a Vi number making automatic marketing calls. Disconnect it.
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Bollywood.com (@Bollywoodhq) reported@ViCustomerCare Hi we've been told that Vodafone is blocking our website on their Indian mobile network. Can you help please?
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Kalika Prasad Pareek (@KCP2593) reported@reliancejio @JioCare After facing these issues repeatedly, I’m seriously considering porting my number to @ViCustomerCare. A reliable network matters more than 5G claims. #Jio #JioNetwork #PortToVi
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare My concern is very specific and requires a clear resolution: 1. I never authorized the ₹210.17 Vi Movies & TV subscription/auto-renewal. 2. I have repeatedly asked Vi to provide the activation, consent/OTP and usage proof, but I have not received it yet.
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kmoksha (@kmoksha) reported@ViCustomerCare I threw away that SIM as that was unsuitable, difficult to remember. I wanted to take a better connection BUT your customer care is extremely rude, disconnecting the call from time to time. Kindly give contact of your manager, time availability and name.
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Ashutosh Chaudhary (@ashutosh_king_1) reported@ViCustomerCare . Please check the network coverage/capacity in my area and provide a suitable resolution instead of a generic response. I'm experiencing very poor internet speeds and network instability in my area. Uttar Pradesh, Siddharthnagar, Bansi 272153 Village-Semra, Velwa
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Raval Yash | GJ | (@yashraval77) reported@ViCustomerCare I don't want to talk with any representative. Because I already spent so much time to explain my complaint but @ViCustomerCare only doing time pass not giving any resolution, only false commitment.
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Ashutosh (@unashutosh) reported@ViCustomerCare I have not posted my mobile number on your timeline. If you have done so, please remove. Also, my issue is still not resolved. I have observed your petty technique today where you give a momentary missed call only to send msg that you tried reaching me. How low can your CC get?
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kmoksha (@kmoksha) reported@ViCustomerCare You should definitely get the rudest customer care award. They do not answer questions and keep disconnecting !
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Subhranil Roy (@subhranilroy5) reported@ViCustomerCare @ViCustomerCare Hi Subhranil! We apologize for the inconvenience caused. Regarding your network-related concern, please be informed that as per the system check for complaint ROB-V02170134321, which is currently in a closed status, our network team’s remark is........ - Ankita
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.
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🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Vinod Kumar (@Vks22691001) reported@ViCustomerCare Very poor network. Server not reachable. Difficult to call.
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Pp (@MercenaryBrain) reported(1)My aged ailing mother who lives alone in a different city and who has been a customer of Idea for over a decade now has her number suddenly deactivated without any intimation. She uses the number everyday and has recharge pack active. @ViCustomerCare @TRAI
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Happy Verma (@HappyVb5671) reported@ViCustomerCare whenever someone calling me, my 5g network will switch to 2g, why?? its 2026, atleast call quality should be good if you cannot compete Jio or airtel, i have put my number to your DM message. @TRAI
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RealWarrior (@kraju8889) reported@ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @JioMart_Support
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I never authorized this subscription. When I questioned the charge and requested proof of my consent/activation, I was told that I must pay the amount whether I used the service or not.I was also told that if I port my number to another network,the ₹210.17 would not be refunded
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Harish (@Harish201020) reportedIf vi can't provide service then tell me clearly i will switch to other providers @ViCustomerCare
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Laxmikant Bairwa (@Loyalbairwa90) reported@ViCustomerCare The Vi network has been very slow for the past 2 to 4 days, increase its speed—make it high-speed Pincode 322215
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JAVED (@Javed_Newton) reported@Madein_MH @ViCustomerCare Network delays like that really test patience during simple calls
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Learner (@iuris_mentem) reported@ViCustomerCare I am using a 5G device nothing pro 3 and in a 5G covered area, but Vi 5G is not activating on my number 9761053240. PLEASE CHECK FOR ANY PROVISIONING ISSUE.
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare My phone has 5G support, but I'm only getting 3G or 4G speeds. Why is this happening, and when will this problem be fixed? I've been having this problem for a while, and it's still showing 3G speeds. Am I using a free SIM card? And you guys say it's a 30-day recharge,
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@🌿BoldIN🌿🌿 (@Terabhaiaya1) reported@ViCustomerCare Vi team, I was told by your representative that my Vi Postpaid order was created, but I do not want any Postpaid connection at present. I never gave consent to convert/activate Postpaid. Please cancel Order DCHD14082630397 immediately and ensure that no Postpaid
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Dr. Rohit Kumar (@rohittheraone) reported@TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers