1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pālghāt, Sūrat, New Delhi, Bharūch, Kodungallūr, Chandigarh, Pune, Chhindwāra, Navadwīp, Nagpur, Dehra Dūn, Chennai, Mumbai, Kālna, and Ludhiāna.

CityProblem TypeReport Time
Pālghāt Internet 7 hours ago
Sūrat Internet 7 hours ago
New Delhi Internet 7 hours ago
Bharūch Total Blackout 9 hours ago
Kodungallūr Internet 10 hours ago
Chandigarh Total Blackout 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsaddammujeeb
    Mohammad Saddam Mujeeb (@iamsaddammujeeb) reported

    Dear @ViCustomerCare, I have already submitted a formal complaint regarding mobile number 9990893***, which was originally used by me for nearly 15 years and is presently registered in another person’s name due to inactivity during my absence from India.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • pramodhreddy141
    Pramodh Reddy (@pramodhreddy141) reported

    @ViCustomerCare Don’t post here without some resolutions I know you to show here your responding but only answering we are trying to solve the this till then be on our network and pay for it even if we don’t use it

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare I dint recieve any support yet @ViCustomerCare

  • sayakrc
    Sayak Roy Chowdhury (@sayakrc) reported

    @ViCustomerCare I have Visited your Park Street office Thrice and Not Able To Shift My Post Paid To Pre Paid. The Person In The Counter always Say I need to Come Tomorrow. What is This. Why Cant u Change a Post Paid To Pre Paid in Single Visit ? Why dnt u hav Digital Solution ?

  • pratik9283
    pratik biswal (@pratik9283) reported

    @ViCustomerCare network site At-KHAJURIAKATA, BLOCK-HINDOL, DIST-DHENKANAL, STATE-ODISHA is down since 6hrs but still @ViNewsOfficial is doing nothing. Already complained multiple times. Kindly reach out to me on 9668042472 and assign a technician as well.

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare A brand doesn’t lose customers because of one technical issue. It loses customers when frontline staff become disrespectful. Today at VI Store, Mayur Vihar, the response to a customer concern was: “Jahan complaint karni hai kar do.”

  • AVINASHREDDYG
    Avinash Reddy (@AVINASHREDDYG) reported

    @ViCustomerCare no network at all from Pulivendula to Vempally around 30 kms stretch In YSR kadapa Dist . And after that again from vempally to KSRM engineering college approximately 35 kms again no network. What’s the use of using VI ??

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!

  • shubham_220123
    SHUBHAM YADAV (@shubham_220123) reported

    @ViCustomerCare Dear VI, Please fix the problem in my area. I get only 1 bar of network due to poor network condition. Place a new tower or fix the existing tower so that your users get better connectivity. Location:- KNOWLEDGE PARK 2, GREATER NOIDA.

  • Servant_of_Indi
    SERVANT of INDIA (@Servant_of_Indi) reported

    @ViCustomerCare When will you updated and resolve my issue ? It's passed approx 5 months to file the complaint to recover my Cellular number. I am sustaining many problems in lieu of my Precious Cellular number.

  • Adityas_onker
    Aditya Sonker (@Adityas_onker) reported

    Still waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn

  • RameshKumatagi
    Ramesh Kumatagi (@RameshKumatagi) reported

    @ViCustomerCare Complaint was closed but the issue still exists. What's the point of complaint if it can be just closed without contacting/confirming from customer

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    @ViCustomerCare The concerned number has been ported out to Jio. And the network is good.

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare If there will be any competition between you and BSNL regarding who can give the worst services ever , then I think VI will emerge as a winner 🏆. Congratulations for the worst ever telecom service provided by U.

  • nirvan_naik26
    Nirvan (@nirvan_naik26) reported

    @ViNewsOfficial Hello @ViCustomerCare @ViNewsOfficial am getting 5G in Shamshabad but the problem is i get in city and outside my home inside I getting 4G

  • VISHAL555555555
    VISHAL 🇮🇳 (@VISHAL555555555) reported

    Very poor experience with @ViCustomerCare Despite sharing all required details including alternate number , my suspended number is still not restored. Facing major issues due to this delay. Need immediate action and proper support.

  • Frktweetz
    RawVeritas🛡️ (@Frktweetz) reported

    @ViCustomerCare My mobile number is showing inactive and I’m unable to reach customer care via phone as there is no response. Please look into this issue urgently and help resolve it. The number is linked with my Aadhaar and biometric verification. Kindly assist at the earliest.

  • vinaykukreja
    Vinay Kukreja (@vinaykukreja) reported

    @ViCustomerCare @MoIB_Official I subscribed for an IR pack of 10days , Philippines from 12-5-26 the IR pack was supposed to be activated. I m able to make outgoing calls but not able to get any Incoming calls till now.Have complaint everywhere possible complaint no- 4-2DQPDX6C

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare Even my wife got irritated bcoz of 5-6 calls every day to convince us. If rather than call us, u could have delivered the SIM on time then probably your teams shouldn't have to give excuses every time calling us. Very Pathetic service mindset

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare @VodafoneIdeaIN Extremely poor and pathetic customer service by Vodafone Idea. Facing continuous 4G/5G network issues and internet stops working during calls, but no resolution provided even after multiple calls.

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare When will you help me? It’s been 6hrs and outgoing calls are barred and you want me keep using this number??

  • avinashdc
    Avinash D Chaudhari (@avinashdc) reported

    @ViCustomerCare Third class Network coverage at Jalgaon.internet not working.

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    @ViCustomerCare Haven’t heard anything after this from your end neither the issue I have raised is resolved. Please update me with the status of the issue raised.

  • Harishvedanti_7
    Harishvedanti_7 (@Harishvedanti_7) reported

    @ViCustomerCare Call me only when you have proper solution for my issue otherwise plz don't call 🙏

  • SURAJDEV89
    SURAJ DEV (@SURAJDEV89) reported

    @ViCustomerCare As requested due to security concerns, I have removed the screenshot along with the description. However, my SIM delivery view Order Id DCHD09052602674 issue is still unresolved. Kindly provide immediate assistance.

  • MuradHusai50193
    Murad Husain (@MuradHusai50193) reported

    @ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my father was informed at the Vi Store that the number may have been allotted to someone else without notifying me. This number is linked to my banking & important personal accounts.

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    If I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.

  • patelatul95
    ATUL PATEL (@patelatul95) reported

    Dear @ViCustomerCare @reliancejio There is no network coverage in gangtok. Please do something for this inconvenience caused due to no network.

  • Khan_Aizawl
    I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported

    @ViCustomerCare Despite recharging 349 rupees pack regularly, I rarely get the service I expect due to constant network problems. If this continues, I'll have no choice but to port my number to another network soon.