Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Mumbai, Gangtok, Ulhasnagar, Chennai, Kolkata, Guwahati, Hyderabad, Shimla, Chhindwāra, New Delhi, Kannur, Bhopal, Patna, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 1 hour ago |
|
Mumbai
|
Phone | 6 hours ago |
|
Gangtok
|
Internet | 6 hours ago |
|
Ulhasnagar
|
Phone | 6 hours ago |
|
Chennai
|
Internet | 7 hours ago |
|
Kolkata
|
Total Blackout | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Aartik (@Aartik_Official) reported@ViCustomerCare @ViCustomerCare I Am Facing Slow Internet Speed...
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Viral Food Recepies (@Viralfoodrecipi) reported@ViCustomerCare You guys took more than 2 days just to address a issue that too incomplete
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Mohammad Nizaar (@itsmenizaar) reportedPower shutdown = only E (2G) network. Even normal days 4G barely works. Many complaints raised, still no permanent solution. Doing anything or just “we are working on it”? @ViCustomerCare @TRAI 😑
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SPADE ♠️ (@pandat_4141) reportedHi @airtelindia I Want To Bring Attention That @ViCustomerCare Vi Is Calling Me That You Have Airtel Postpaid Switch To VI we will reduce Your Bill I Daily Say No In Last 15 Days I Got more than 5 calls So How Airtel Customer Number And Plans Leak ?
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Pragyan (@pragyantrivedi_) reported@ViCustomerCare @ViCustomerCare Premium price. Poverty-level service. Your delivery agent, Sachin Kumar, is bleeding my patience dry with endless fake updates. My grievance is a ghost in your dead system. Is this how your brand dies by sheltering incompetence? Wake up n resolve this @DoT_India
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manu tewari (@ManuTewari) reported@ViCustomerCare I realise why noone is on VI because of the pathetic customer service. During porting 10 people called ,now when they deliver a defective sim I have to go out in 43 degrees heat and get it resolved , what was originally VI's fault @Vodacom @ViCustomerCare now I lose 7 year old no
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Siddiq Gandhi (@callssg) reported@ViCustomerCare Hi again services are very poor at 390001 -
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Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare How unprofessional, my complaint is closed without any proper resolution stating that it was just a temporary glitch, while still im facing the same problem, I have all the call recordings and proofs of the issue which is still persists. It's better to port of this pain.
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Vikash Sinha 🇮🇳 (@vikashkbr) reported@ViCustomerCare @ViCustomerCare Still no SIM delivery or update from your team. Kindly take necessary action and resolve this issue ASAP. #Vi #CustomerService
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RAJDEEP SWARNAKAR (@me_rajdeep12) reported@ViCustomerCare facing network issues on my postpaid SIM for the last 4 months. Complained multiple times but still no resolution. Now being charged ₹1655 despite not being able to use the service. Requesting a fair waiver on the bill. #Vi #NetworkIssue
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Anand (@Aanand0512) reported@ViCustomerCare It’s been 3+ days since I booked a VI SIM home delivery (16 May) and there is still no update or delivery. No response from home delivery support, and 198 is just redirecting without resolution. This is unacceptable service.
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Shantanu Lohar (@Shantanuloharr) reportedHad to port out from @ViCustomerCare due to continuous network and internet issues despite multiple complaints over a long time. Now ₹266 final outstanding is showing. Considering the unresolved service issues from Vi’s side, request you to review and waive the amount appropriat
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Angkur (@angkursarma) reportedI have decided to port my number. @ViCustomerCare . Please dont disturb me by calling again and again now. Your network and service both have gone downslided.
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फ़ण्टूश 🦊 (@funtooshx) reported.@ViCustomerCare works far better than its capacity in the rural areas unlike Jio who always trouble customers citing different lame reasons like dense vegetation around the house area etc. Jio's 5g is worse than any 4g network in India. I'm using the primary connection as Vi.
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Pawan kumar (@Voiceofpk510) reported@ViCustomerCare Very worst Vi system my sim card not delivered in 5 days
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Mohammad Nizaar (@itsmenizaar) reported@ViCustomerCare How much complaints, I do.... Still not response about my complaints and its solution.. We are not using your services free..
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R (@RealRaghv) reported.@ViCustomerCare, you said everything is working fine in location which I've shared you before porting in and now when I visited that perticular location. No Network No Call No Internet Porting out soon!
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USUF BAGWAN (@yusuf_sufi87) reported@ViCustomerCare no network from last 2hrs can't contact to customer service
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KISHOR RUPNAVAR (@KishorRupnavar) reported@ViCustomerCare "Extremely frustrated with @ViCustomerCare! Getting zero upload speed for the last 2 days. Now they text me saying they can't resolve it fully! If you can't provide basic network services, why are we paying? 😡❌ Complaint ID: LCHMLPOLFZ1779280710062
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Nitin Kamalasanan (@nithin_kamal) reported@ViCustomerCare Correction it's @Airtel_Presence network.
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sudheer (@ksudheer1987) reported@ViCustomerCare, absolutely terrible experience trying to reactivate my SIM. Followed your re-verification link, submitted everything, and 72 hours later... still nothing. No confirmation, no network. Even your store staff has zero clues and zero accountability. Fix this ASAP.
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Ramendra trivedi (@Ramendratrived2) reported@ViCustomerCare Sir, I reside in Purwa Tarauha village, District Chitrakoot (PIN 210205). I have filed complaints numerous times, yet no resolution has been reached. You people simply keep saying that the issue will be resolved within 24 hours, but in reality, nothing happens.
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SHIVAM MISHRA (@Shiwambrh) reported@ViCustomerCare very poor network same issue and same location
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Jhansi Rao (@jhansirao1) reportedDisappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!
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Jhansi Rao (@jhansirao1) reported@ViCustomerCare Check the DM ! @ViCustomerCare regarding the same issue.
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Yogendra Gurjar (@ys0333) reported@ViCustomerCare Are u resolve my problem or not ..??
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Amal Roy (@royidot) reported@ViCustomerCare Unlimited Is Fake! Don't Go With This Network!
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Devender Kaushik (@DKaushik07) reportedHere’s a professional and impactful Twitter/X post you can use: I am totally frustrated with the service of @ViCustomerCare. I have visited multiple VI stores more than 6 times and also contacted customer care several times, but still unable to get my UPC code.
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Kush Agarwal (@kushgrwl) reported@MindOfBharat @ViCustomerCare @reliancejio Then problem got solved?
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare Unable to upgrade my Netflix plan from Basic to Premium. Tried via Vi app & Netflix website but it always reverts to Basic plan linked with Vi postpaid. Netflix asked me to contact Vi, but customer care couldn’t resolve it either. Please help.