Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (21%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shillong, Ranchi, Pune, Mumbai, Fatehpur, Chhindwāra, Guwahati, Vijayawada, Indore, Bhopal, Kawardha, Patna, Udaipur, Kolkata, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Total Blackout | 7 hours ago |
|
Ranchi
|
Phone | 13 hours ago |
|
Pune
|
Internet | 14 hours ago |
|
Mumbai
|
Phone | 16 hours ago |
|
Fatehpur
|
Internet | 16 hours ago |
|
Chhindwāra
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mehul Chopra (@MehulC) reported@ViCustomerCare please make sure that whoever representative calls me this time has all the knowledge and knows what needs to be done! We just missed an important OTP sms due to 0 network at our place! Pathetic and a fragile network service!!
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare FYI I have two numbers in my family but non of them has network at the said site. Before it was better. Again I state if you can't give network service then let me know the same. I will take my decision. Uncountable times I made complains about it. @AdityaBirlaGrp @TRAI
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Hitesh Bajaj (@bajajhiteshster) reported@imohammedtalha @ViCustomerCare Sad to see this, Even I recently did yearly active recharges for 2 Numbers and today both of them went to bin (~4000). Not getting SMS and VI Chat help is not really helping.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare what if i cancel jio port request , how u put me in family plan if one number is still under jio
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Mehul Chopra (@MehulC) reported@ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..
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Saurav Kumar (@Saurav983) reported@ViCustomerCare Thanks for the details. Since the ₹1,189 plan doesn't include service validity and the insurance doesn't cover devices older than 3 years, I will not be porting to Vi at this moment.
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Chahat Bansal (@chahatb52) reported@ViCustomerCare I had already answered those questions but no response from your side till now. The store still have my activated sim in their custody without my consent at all. What kind of service you are providing to your customer ???@ViCustomerCare @TRAI.
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare hi how can i experience VI network at my home ?? I want to portout from airtel .. i am experiencing bad network of @Airtel_Presence @airtelindia .
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Sammit Joshi (@smilingsammit) reported@ViCustomerCare I have shared the details and no one from your customer care team contacted me from 3 days.
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Rezavi (@MMRezavi) reported@ViCustomerCare Now there is no network in @ViCustomerCare and when I inserted the @airtelindia sim, there’s no network as well. What is this? Why both of you are adamant in providing the worst possible customer experience????
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Mukesh Pandey (@pandeymukesh149) reported@ViCustomerCare My number was recently ported from Jio to Vi. I use an OPPO A78 5G. VoLTE is enabled and APN and network settings are correct. I get 4G+ normally, but as soon as a voice call connects, the 4G+ icon disappears and mobile data stops. I also don't see VoLTE/HD.
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Tejas More (@moret1468) reportedVi network speed caping issue with our area please check and remove network speed caping @ViCustomerCare Contact number 9699462946
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சந்தோஷ் மகிழன் (@Santhosh_Magizh) reportedI've been using mobile networks in India since 2007, and in all these years, I have never experienced service this bad. I’ve used different network providers over the years, but the level of poor connectivity, inconsistent service, and lack of reliability I'm experiencing now is honestly frustrating. Mobile connectivity has become an essential part of everyday life, and customers deserve a network that actually works when they need it. Paying for a service and constantly struggling with basic connectivity is simply unacceptable. This is, without a doubt, the worst mobile network service I have ever experienced in nearly two decades of using mobile networks. @airtelindia @reliancejio @ViCustomerCare
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JAVED (@Javed_Newton) reported@Madein_MH @ViCustomerCare Network delays like that really test patience during simple calls
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare you are just taking advantage of lack of knowledge and trying ti act clever with customer. I will raise the complaint against company in consumer forums also if it is not resolved. Incident happened in model town jalandhar office
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Happy Verma (@HappyVb5671) reportedJust ported my Jio number into @ViCustomerCare , volte service not working, this is very bad experience in 2026!! @TRAI
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Mabud🇮🇳 (@mabud1433) reportedBase plan active yet no SMS OTPs for Apple ID recovery Getting alerts to pay extra for basic access? What kind of service is this? @ViCustomerCare
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neelakantankk (@neelakantankk) reported@ViCustomerCare why are you spamming me with reminder calls to pay my phone bill weeks before my due date? This is going to be one more reason to port my number away. Instead of improving your service, you're annoying your customers.
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.
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SAM SOVERIGN (@SamSoverign) reported@DoT_India @TRAI @ViCustomerCare Force Vi to stop this. Regular numbers like +919076025343 are still being used for sales spam. Under what provision is this allowed? Issue a clear direction to Vi now.
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Hitesh D Rajwani (@HiteshRajwani89) reportedVery urgent complaint Vi International Roaming in China. A senior citizen is currently in China and has already recharged an International Roaming pack, but the Vi network is not working. The user is unable to manually select/connect to a Vi partner network, @ViCustomerCare
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Mohd Okasha Ayyubi (@Mohdokasha000) reported@ViCustomerCare i want my number back..please help
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AUSTIN (@AbrahamAustin) reported@ViCustomerCare What am getting is calls from high IQ customer service staff that doesn’t know what the problem is. What can I say! #poorresolution #Customerservice
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare I had a verybad experience earlier today, I’ve reached out to an agent Anusha via chat as my international roaming was/is still not working. I am a loyal VI customer but this kind of experience is apalling. For the last two days not receiving any calls (1)
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kmoksha (@kmoksha) reported@ViCustomerCare I threw away that SIM as that was unsuitable, difficult to remember. I wanted to take a better connection BUT your customer care is extremely rude, disconnecting the call from time to time.
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Muhammad (@Praise1360) reportedPaying 100% bills for 0% service. Facing pathetic internet speed for the last 20 days. Multiple complaints on X ignored. Fix this immediately or I am porting out. @ViCustomerCare @ViBusiness #Vi #VodafoneIdea #PoorService
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I am giving Vi one final opportunity to resolve this matter properly and provide the activation/consent/usage proof and reverse the disputed charge. Otherwise, I will proceed with a formal complaint before the appropriate telecom and consumer grievance authorities and