1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 25% Total Blackout (25%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Kolkata, Pune, Mormugao, Hyderabad, Mumbai, Ahmedabad, Guwahati, Patna, Dhanbād, Lucknow, Indore, Delhi, Trichūr, and Aurangabad.

CityProblem TypeReport Time
Chhindwāra Phone 2 hours ago
Chhindwāra E-mail 2 hours ago
Kolkata Total Blackout 2 hours ago
Pune Total Blackout 3 hours ago
Mormugao Phone 4 hours ago
Pune Wi-fi 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheKaiserDar
    kAiSeR (kD)  𝕏 ꪜ‍ . (@TheKaiserDar) reported

    Port to other network after checking the services first. Simple Solution @ViCustomerCare will be soon finished due to such kind of services. Pathetic

  • Nagaraju_nk958
    Nagaraju Kumar (@Nagaraju_nk958) reported

    @ViCustomerCare Selected a number & paid for SIM. Not delivered & even after visiting SIM not given. They said cancel and they will allot same number again. Very poor service. Is this the kind of service you are providing? Location: Kodad, Suryapet, Telangana.

  • dursedekho
    A (@dursedekho) reported

    @ViCustomerCare your network sucks in Pune! Pan Card Club Road, Baner has absolutely no network!

  • luckypatel9889
    Anuj Patel (@luckypatel9889) reported

    5/ @ViCustomerCare your network quality is already poor, but your customer service is even worse. A genuine long-time customer with valid government ID gets treated like a fraud case over a corrected DOB. Absolutely pathetic experience at VI Store, Kamrej, Surat.

  • Gandhi_RKK
    Observer (@Gandhi_RKK) reported

    @ViCustomerCare I am not at all happy with the conversation. You didn't even register my complaint and we're not ready to share a complaint no. @Trai

  • sanjay_kv_
    Sanjay Viswanathan (@sanjay_kv_) reported

    @ViCustomerCare Seriously? I ported to your service from Bsnl, the sim provided was faulty and lesser I know boarded flight to different country, now been 4 months no resolution, customer care is so pathetic keep asking same documents again and again. Can’t do bank transfer nothing . Worst ever

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero signal at pin code 799101.

  • sanjukulk1988
    Sanju Kulkarni (@sanjukulk1988) reported

    @ViCustomerCare Called VI Customer Care to port my Airtel number to a VI postpaid connection. Instead of assisting, the executive repeatedly and insensitively asked me to visit a VI Store, refusing to provide any support over the call. Is this the level of service VI offers?

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @ViCustomerCare No even 4g in Coimbatore, kinathudavu west region. For past six years,tired of getting reply of network upgration. Worst network

  • RealRaghv
    R (@RealRaghv) reported

    If not resolving issue, not recharging Vi sim anymore. @ViCustomerCare

  • adarsh7reddy
    Mareddy Adarsh Reddy (@adarsh7reddy) reported

    You buy a product, they are not able to deliver. So, I ask to cancel it. You say me you can't cancel, wait until its delivered. If the sim got delivered also, I make sure to throw in the bin. All thanks to @ViCustomerCare not sure what to do with the complaint no.APR-V02106617661

  • rajivbc
    Advocate Dr. Rajiv Basant Chaudhary (@rajivbc) reported

    @ViCustomerCare vodaphone service about complaint is very poor abt 9320056270 Customer care is very bad Asked them to raise complaint about wrong promise given by the sales team everyone had not raised service request for false information given by sales

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare @sumitsaurabh I'm also facing network issues from last 8 months and finally @ViCustomerCare replied we can't take action on your concern. Fuddu service provider

  • PeaceBeUponEww
    L'extraterrestre (@PeaceBeUponEww) reported

    Vodafone India to block my number due to non-compliance but have not mentioned why I am not compliant. @ViCustomerCare has openly lied about my not raising a complaint. They have responded to me by mentioning a number which isn't even mine. They never contacted me to find out

  • Sa_NJ_a_Y_
    SaNJaY (@Sa_NJ_a_Y_) reported

    @ViCustomerCare Recently i switch to @reliancejio .better network & speed. Vi has no 5G in my area. And extra pay 50 rupees to get unlimited 4G. Jio speed is fine 490mbps.

  • Utkala_Kalinga
    ଦୁର୍ଭାଗ୍ୟଗ୍ରସ୍ତ (@Utkala_Kalinga) reported

    @ViCustomerCare False advertising. Odisha circle doesn't have eSIM support. This shows you are biased and partial to your customers.

  • sheenbrisal
    Sheen Brisal (@sheenbrisal) reported

    @SidhantDas95056 @ViCustomerCare @TRAI Why stick with one network when there are better options out there? Explore Airtel or Jio...

  • ashu242
    Ashu (@ashu242) reported

    To the idiots sitting @ViCustomerCare @ViNewsOfficial If you block the incoming SMS, how would I receive the OTP to recharge your Vi number?? Can u provide a solution of this problem caused by you only?

  • foggchalraha
    Pravi (@foggchalraha) reported

    @ViCustomerCare Then why treat circles as priority and non priority?

  • mrmaheshwari45
    Mohit Kumar Maheshwari (@mrmaheshwari45) reported

    Since May 12, there is a lot of problem in the network of Vi and I have lodged a complaint twice in this regard but there is no solution, the complaint is only closed, how will this happen, I pay money for the service. @ViCustomerCare @ViNewsOfficial

  • bloggervikash
    Vikas Kumar (@bloggervikash) reported

    @ViCustomerCare my vi sim is not working due to non usages. But validity just ended on 24th May 26. I am at Vi store. They are saying to port some other number to Vi postpaid. Then i it will be replace. Please help

  • RKVASHISTHA1
    RAKESH KUMAR SHARMA (@RKVASHISTHA1) reported

    This is total harassment. 1st, you force a recharge on a dead SIM, and even after paying, the network is still "Emergency Only". If this isn't resolved, I initiating a port-out request and lodging a formal complaint with @TRAI for deficient service. @ViCustomerCare @_DigitalIndia

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero network at pin code 799101 (20km area). No support no response.

  • speakng4mground
    Altruist (@speakng4mground) reported

    @ViCustomerCare @airtelindia atleast giving network or better network to priority plan holders . But these @ViCustomerCare mf not providing network from last 1.5 years+ even after paying 1100/month I'm suffering, last thing they tell u its best possible network at ur site Pilibhit Puranpur Up

  • kumarsarojoffic
    Dr.Writer (@kumarsarojoffic) reported

    @ViCustomerCare Pin-816116 what is the status of vi network? Can I buy a sim?

  • MCS_55
    Mihir Chandra Shekhar (@MCS_55) reported

    what is wrong with you @ViCustomerCare when i dial a number, its to call someone & not to listen to your stupid ad. it canbe an #Emergency. you're just wasting my time and its irritating too. so, please stop playing your stupid ad before our calls. can't you do something @TRAI ?

  • ragulvijayrohit
    ராகுல் (@ragulvijayrohit) reported

    More time. In my opinion @ViCustomerCare your making people foolish.why I have to pay my bill even though I'm not using it properly. If anybody is asking I will not recommend your network

  • luckypatel9889
    Anuj Patel (@luckypatel9889) reported

    1/ @ViCustomerCare Using this Vodafone/VI number for YEARS. My mother uses this SIM daily. Suddenly the SIM lost signal completely while she was travelling. Local mobile shops checked the phone & confirmed the SIM chip is faulty and needs reissue.

  • sahelzz
    sahel ghosh (@sahelzz) reported

    @ViCustomerCare U morons still charge for miss call alert, U charge for callertunes, U charge for voice mail, U charge calling special no or ivr portals, U people are scammers, No proper network, But charging premium.. L a u r a p h o n e

  • Imdhirajkumaar
    𑀢𑀻𑀭𑀘 𑀓𑀼𑀫𑀸𑀭 🚩 (@Imdhirajkumaar) reported

    Hi team, We are using two consecutive VI  numbers  and we have recharged number 1 on Thursday and today while recharging for 2 mistakenly we have recharged again for 1.  No response even after sending mail to customer care @ViCustomerCare