Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/09/2026 06:30

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (17%)

    Phone (17%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Cochin, Kolkata, Nagpur, Bengaluru, Rāwatbhāta, Pune, Ahmedabad, Angamāli, Patna, Kāraikkudi, Kodungallūr, Chandigarh, Gopālganj and New Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai E-mail
IndiaCochin Internet
IndiaCochin Internet
IndiaKolkata Total Blackout
IndiaNagpur Total Blackout
IndiaBengaluru Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • __007Bond James (@__007Bond) reported

    Pathetic customer service from @ViCustomerCare . I am Trying to call customer service many times but I can't give me option to contact with customer service.

  • preetmohan95 preetmohan singh (@preetmohan95) reported

    @ViCustomerCare your Vodafone Store SCF-No.10, Dugri Rd, Ludhiana, Punjab141003 has denied to port my number to VI Prepaid. Today is the last day to port can you guys help me?

  • shubhamgawade16 SHUBHAM GAWADE (@shubhamgawade16) reported

    @ViCustomerCare Hope would get proper resolution from your team...

  • twilightfairy Priyanka Sachar (@twilightfairy) reported

    @ViCustomerCare 2 weeks and still no resolution from your end! How incompetent is your tech team?

  • Vaisham_NAROTO Vaisham NAROTO (@Vaisham_NAROTO) reported

    @ViCustomerCare why do you harass your corporate customer by stopping the services in spite of paying the bill ? 👎 @airtelindia doesn't do this to our corporate connections ! 👍

  • preetmohan95 preetmohan singh (@preetmohan95) reported

    @ViCustomerCare your Vodafone Store SCF-No.10, Dugri Rd has denied to port my number to VI Prepaid. Today is the last day to port can you guys help me?

  • rashmicanchi Rashmi (@rashmicanchi) reported

    @ViCustomerCare Hi, so I got a message about ten minutes back that my request to enable caller tunes has been processed and a song has been set, and my balance has reduced as result. I never requested for caller tunes to be enabled.

  • HELLo__tHERE HELLo.tHERE (@HELLo__tHERE) reported

    No wonder why @ViCustomerCare looses their customers.. If you can't give service to your 8yr old customer than you should have not stayed here.. 3-4days & nothing from your side.. not even bother to reply... Wish to port my no. To @JioCare

  • Abrarmemon97 Abrar Memon (@Abrarmemon97) reported

    @VodafoneIN I asked pravan to escalate the issue and arrange a callback from higher authorities, kindly check if he escalated the issue. Ref- MNG-V00392548982

  • saurabh00712 Saurabh Rajat (@saurabh00712) reported

    @ViCustomerCare you had simple msged me that resolution has been given but why still 354 rs and 253 rs is showing in my bill.... I will not pay any single rupees to you so please reduce my bill as we discussed. However I planned to change my subscribers

  • shirishsapre फोटूGrapher (@shirishsapre) reported

    @ViCustomerCare @VodafoneGroup Please check the tremendous network issue since 3-4 days in Dombivli area..!! Pathetic and showing No Service ..!! #Vodafonedown #vodafoneissue

  • RationalGuySays Passive Aggressive (@RationalGuySays) reported

    @ViCustomerCare I have been raising issue of call drop, & poor internet since last 3 days on your app using @airtelindia 4G. Zero response from your end. No update on complaint either...poor.

  • Prasantht19 Prasanth T (@Prasantht19) reported

    @ViCustomerCare I want to change from vi postpaid to prepaid. So I went to your store and applied. But I received message that my POI/POA is not clear, so Rejected. I again went next day and applied . Again Rejected. Very Poor service. I am thinking to switch to another network.

  • PrinceY61895655 Prince Yadav (@PrinceY61895655) reported

    @ViCustomerCare I have written a mail regarding above issue but they are helpless plz help me

  • singhvijay018 vijay singh (@singhvijay018) reported

    @ViCustomerCare 9810959496 my sms service not working going to port in @JioCare what is the process ?

  • abhim3yang Abhimeyang ™ (@abhim3yang) reported

    Come collect your network @ViCustomerCare

  • sandeepkag Agsa (@sandeepkag) reported

    @ViCustomerCare Worst network and worst customer support

  • Rupendragirare Rupendra girare (@Rupendragirare) reported

    @ViCustomerCare still call and internet issues when will you resolve this issue it not only mine its in hole Nagpur area. There is online classes of students got missed due to internet issues.

  • Vaisham_NAROTO Vaisham NAROTO (@Vaisham_NAROTO) reported

    @ViCustomerCare I wonder how will you call me to given an explanation on your poor services when you have stopped my call and data services ? This is going to be very interesting.

  • adityaskrishnan Aditya Krishnan (@adityaskrishnan) reported

    Hello! @ViCustomerCare same issue in this month's bill as last month . Had to call customer care for a roll back on 149 rs rental for IR never used, reference number C004-114932071537 . Please expedite and update the bill #CustomerService #badservice

  • ashwanislathia अश्वनी स्लाथिया (@ashwanislathia) reported

    @ViCustomerCare I want to close a postpay connection, has cleared all dues against my number. Please help

  • MadhuJerry Madhu Jerry (@MadhuJerry) reported

    Nearly 7 days gone My prepaid porting still pending from @BSNL_TN to @ViCustomerCare Plz help me reslove this issue @TRAI Mobile number 8124031104

  • goutham200589 Goutham Karthik (@goutham200589) reported

    @ViCustomerCare is there a hard rule that you cannot pay using credit card for a prepaid customer in your store?

  • ShreekarPai Selrikar (@ShreekarPai) reported

    @ViCustomerCare using vodafone sim from past 10 years and suddenly my network has been disabled and customer care is telling that my mobile number is allotted to other customers. Is this the way you treat your valuable customers? @airtelindia @reliancejio

  • Me_llamo_SK SHUBHAM KHARAT (@Me_llamo_SK) reported from Malkāpur, State of Mahārāshtra

    @ViCustomerCare how am I supposed to do recharge if your app itself is not working (not proceedings transaction) since past 2 days. Give me 1 reason to not to port my sim. #vi #vodafoneidea #vodafoneideaindia

  • nrshri NAMRATA (@nrshri) reported

    @ViCustomerCare From yesterday my Mom is not receiving call nor she is able to call others. Plz solve problem

  • Nikita_Sahana Nikita Sahana (@Nikita_Sahana) reported

    @ViCustomerCare Nice trick to call the Jio custmrs to ur side. Aftr complang abt bad service & no resolution I started obsrvng it clearly shows all the Jio nos. I am dialling frm ur netwrk it says invalid no. bt works fine wen dialled through odr ntwrk @reliancejio look into dis

  • Sudarsh50670699 Sudarshan Yadav (@Sudarsh50670699) reported

    @ViCustomerCare I am not receiving 4G speed in my locality. Can you help something. Hardly 2G available.

  • ArunabhDey2 Arunabh Dey (@ArunabhDey2) reported

    @ViCustomerCare Hi Team, I have cleared the dues of 9830166455. Can you please help in reactivating the number please. In the present circumstances it is absolutely impossible to visit any nearby stores.

  • StirredOrShaken Uma Asher (@StirredOrShaken) reported

    After the above complaint to @ViCustomerCare I exchanged some DMs. They said "Hi! We don't want to lose you, We have escalated your issue to the concern team, Our team will get back to you soon". Bad grammar, and no indication that they have actually read my complaint