Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Chhindwāra, Bengaluru, Jodhpur, Pune, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, Ahmedabad, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 10 hours ago |
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Internet | 15 hours ago |
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Total Blackout | 22 hours ago |
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Phone | 1 day ago |
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Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare Still no resolution from @ViCustomerCare. My internet remains extremely slow despite reporting the issue yesterday. This level of service is unacceptable. Resolve it immediately. #Vi #NetworkIssue #PoorService
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pratik biswal (@pratik9283) reported@ViCustomerCare @ViNewsOfficial network site of Vi situated at AT- KHAJURIAKATA, PO- BALIMI,BLOCK-HINDOL,DIST-DHENKANAL, ODISHA, PIN-759020 is down since 2 days. Kindly get it recovered soon. Or else we have to port out from VI. Both 4g and 2g is down here. Mob- 7992848608
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Chirag Parmar (@magical_chirag) reported@ViCustomerCare hi my new postpaid sim activation time was 11 50 but still not activated please help
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Suleman Khan (@SulemRJK) reported@ViCustomerCare @ViCustomerCare Internet isn’t working despite payment. Your team asked me to wait 4 days, missed the promised callback time, and the issue is still unresolved. Unacceptable delay & service deficiency. Need immediate resolution & compensation for the inconvenience caused.
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MeTheImmortal (@meTheImmortal) reportedDear @ViCustomerCare Government websites or services or apps not accessible on your network today. Please get it checked. @GoI_MeitY @AshwiniVaishnaw
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare Third class service provider Not fulfilling promises Cheating customers
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Spam sales call from Vi number 09619629140 pushing real estate. Using regular numbers for telemarketing is illegal under TRAI rules. How long will you keep enabling this? Fix it immediately. #SpamCalls
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud
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Vivek Sharma (@VivekSharmax_) reportedI had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare
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Aditya Kumar Jha (@adityakrjha77) reported@ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.
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RKP (@rkp2028) reported@ViCustomerCare as soon as I open hotspot my mobile network goes ....pls help me
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Aakash Jain (@IamaakashjJain) reported@ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.
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Gokul Chaudhari (@GokulCh62926066) reported@ViCustomerCare I am unable to connect with a live executive via 199 or WhatsApp. Need urgent help regarding my number. Please arrange a call back.
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Shahid Anwar (@UltimatumArmada) reportedDear @ViCustomerCare, VI 5 G vi 5g not work properly in Delh. In some area 5g network doesn't work. In downloading Video and image, it takes more time. It happens with me not know about others. 4G works properly.
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Tej Tirumala (@tejtirumala) reported@ViCustomerCare I have DM'd you with all the details. Please help me with this and fix my issue forthwith
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BISWARANJAN SAHU (@biswaranjan156) reported@ViCustomerCare Paid for a new Vi SIM with delivery scheduled for 31st July in Bargarh, Odisha. No one showed up. Every day customer support gives the same script: "Executive will reach today." Still waiting. Please resolve this or refund my money immediately.
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Mujahid Alom (@Mujahid_along0) reported@JioCare I have submitted my details in you’re app I want to port from @ViCustomerCare so please help me
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Shubu (@Shubham94428667) reported@ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare I expect this matter to be treated as a priority and resolved at the earliest. If this unauthorized charge is not reversed promptly, I will have no option but to initiate the process of porting all my family’s Vi mobile connections to another service provider.
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above (@above_os) reported@ViCustomerCare Nothing ever change It's been 10 days too low network, raised complaints but never get is resolved
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Tapan Borah (@tutuborah123) reportedON 24.07.2026, SANCHAR SATHI HELP DESK ADVISED ME TO VISIT NEAREST JIO, AIRTELL STORE IN REPLY TO MY EMAIL COMPLAINT AGAINST VODAFONE IDEA. SO TODAY AT 2.30PM I'LL GO TO JIO DIGITAL STORE, NARAYANPUR AT 2.30PM. CC: @reliancejio @ViCustomerCare
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Dr. Snehasish⚕️ (@DrSnehasish) reported@ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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pankaj chandrakala vasant patil (@moonart12) reported@ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.
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Imran Ambani (@ImranAmbani2) reportedHi @ViCustomerCare It’s truly shameful that even after reporting such a serious network issue, no action has been taken from your end yet. Ever since porting my number, the network has been completely useless, and I can't even make or receive calls.
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ayaz sherasiya (@therealayaz95) reportedTum se na ho payega @ViCustomerCare i have file lots of complain regarding network u never change or not your network
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RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported@ViCustomerCare Ordered a new SIM using mobile no. *****8748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 4/ I raised a formal complaint explaining everything. I also clearly informed Vi that my Vi numbers were unreachable because they had no service and provided my overseas contact number for all communication.
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pvv (@PralhadVernekar) reported@ViCustomerCare i was facing issues with SMS. Someone from support asked me to get a new sim card. At the vi store in aundh pune i was asked to for kyc. I was carrying my aadhar and pan card. Later the executive told me since i have been a member for long time (20+ years),
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ShubhamBhalla (@shubham316) reported@ViCustomerCare hi, please answer for me. Is it possible to raise a complaint without having an alternate number?