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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Hyderabad, Chhindwāra, Cochin, Mumbai, Kannur, Kanpur, Kolkata, New Delhi, Patna, Dimāpur, Bengaluru, Guwahati, Bhopal, and Gopālganj.

CityProblem TypeReport Time
Pune Internet 3 hours ago
Hyderabad Phone 4 hours ago
Pune Phone 7 hours ago
Chhindwāra Internet 7 hours ago
Cochin Phone 16 hours ago
Mumbai Phone 19 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • anjusabu
    That squirrel (@anjusabu) reported

    Confused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • fxhustle7
    H (@fxhustle7) reported

    Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

  • meraabaabu
    Babu Sona (@meraabaabu) reported

    Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

  • EricRaji
    Chichaaa7 (@EricRaji) reported

    @ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5

  • Sachidanand1994
    Sachidanand Kumar (@Sachidanand1994) reported

    @ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402

  • fxhustle7
    H (@fxhustle7) reported

    I have already shared my details but got no call nor any solution kindly look into it @ViCustomerCare

  • PrawinGaneshan
    Prawin Ganeshan (@PrawinGaneshan) reported

    @ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.

  • gajendrap2699
    Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported

    @ViCustomerCare @jagograhakjago Maine network coverage issue ke liye complaint (Ref No: UPE-V02112738575) register ki thi. SMS ke anusar complaint ko 06 Jun 2026, 06:00 PM tak resolve hona tha, lekin abhi tak koi solution nahi mila hai. Poor network coverage ki wajah se calls aur

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • ChandakVedant
    Vedant Chandak (@ChandakVedant) reported

    @ViCustomerCare Highly disappointed. Promised a new connection within 24 hours, but it’s been over 48 hours with no installation and no proper update. If commitments can’t be honored, they shouldn’t be made. This is unacceptable customer service. #Disappointed #UnhappyNewCustomer

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • Bikramk04
    Bikram (@Bikramk04) reported

    @ViCustomerCare Ready to port from worst network @reliancejio !

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 1. Dear Vodafone Team, Please avoid following practices that create unnecessary inconvenience for customers. I am facing OTP delivery issues across multiple locations, yet I am being asked location-specific questions such as updating the PIN code.

  • AnujSin77182479
    Tathagat negi (@AnujSin77182479) reported

    @ViCustomerCare iam mov out for jammu kashmir where prepaid roaming is not allowed Wamt to activate Call forwarding however everytime it's getting failed due to restrictions from vi Customer care is absolutely unprofessional in response !!

  • Ddososossi
    littmann (@Ddososossi) reported

    @ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)

  • nandigrami
    Ayan Nandigrami (@nandigrami) reported

    @ViCustomerCare Kindly give the update on my issue @ViCustomerCare

  • AkankshaDw24
    Akanksha Dwivedi (@AkankshaDw24) reported

    @ViCustomerCare This is too much Vi We are sharing, repeating our problems everyday but aap log koi action hi ni le rhe. Hmare area 212503(holagarh) ka network day by day aur worst hota jara . Kuch action lijiye ni toh hum apna sim port karwa rahe.

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 2. Am I expected to update my PIN code every time I travel or move to a different area? The issue is clearly related to OTP delivery and network/service performance, not to a particular location.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem

  • iFaiqN
    Faiq  (@iFaiqN) reported

    Hello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare Network was not there for 15 min, now came back

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    Hello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.

  • rohini_kd
    Rohini Deshmukh (@rohini_kd) reported

    Dear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi prepaid number has suddenly stopped working in Delhi. The SIM is detected by the phone, but there is no network signal and it shows No Service. I have tested the SIM in another phone as well, with the same issue. Please check and assist urgently. 8561031482

  • itsrajen
    #Rajen Shah (@itsrajen) reported

    @ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare no network on all my numbers

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    @ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi SIM is completely out of service and unable to receive calls. The SIM shows no network even when inserted in another handset. Kindly contact me via DM/email or provide an alternate way to coordinate and resolve the issue.