Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (25%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Indore, Chhindwāra, Kolkata, Pune, Mormugao, Hyderabad, Ahmedabad, Guwahati, Patna, Dhanbād, Lucknow, Delhi, Trichūr, and Aurangabad.

City	Problem Type	Report Time
Mumbai	Internet	7 hours ago
Indore	Total Blackout	11 hours ago
Chhindwāra	Phone	16 hours ago
Chhindwāra	E-mail	16 hours ago
Kolkata	Total Blackout	17 hours ago
Pune	Total Blackout	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vg kaushik (@kaushikdhanya) reported 4 minutes ago

  @ViCustomerCare Hello Team, The network is down from past 1hr, do the team is aware of it?and any plan to resolve it quickly

• 
  Paramjeet S Rana (@ParamjeetSRana1) reported 8 minutes ago

  @Subramanyam1211 @ViCustomerCare Well, for starters, The Royal British empire (where the Sun never sets, pun intended 😜) also thought of us as “Benighted heathen” to be of no comparison, so relax and take a chill pill! What goes around, comes around, especially in a “Free capital market” like ours! Let’s give Vi a chance to prove their mettle especially after they have come out of useless “REGULATORY” shackles, right?

• 
  Mihir Chandra Shekhar (@MCS_55) reported 13 minutes ago

  @ViCustomerCare Don't want to talk on call.. why don't you guys just tell me that you'll stop playing that stupid message before our calls ? JUST STOP PLAYING YOUR STUPID MESSAGE BEFORE OUR CALL.

• 
  surendra sah (@Surendr30121978) reported 14 minutes ago

  @ViCustomerCare Very very poor service, zero network at pin code 799101 (20km area). No support no response.

• 
  Advocate Dr. Rajiv Basant Chaudhary (@rajivbc) reported 14 minutes ago

  @ViCustomerCare Useless customer service response, very poor

• 
  Dr Pawan (@DrPawanJain147) reported 21 minutes ago

  @ViCustomerCare Many users here want to port to Vi, but the lack of proper network coverage is making it impossible. Kindly arrange a Vi tower in our area as soon as possible. 425419 khapar Maharashtra

• 
  Unknown (@_Unkn0wn_99) reported 24 minutes ago

  From last night until now, I still haven’t been able to use my internet. After calling your customer care, there was no option to talk to a customer representative. How are people supposed to file complaints if they can’t even use the internet? @ViCustomerCare

• 
  pratikd (@gujjuchokkra) reported 24 minutes ago

  @ViCustomerCare still pending issue not resolved

• 
  ராகுல் (@ragulvijayrohit) reported 28 minutes ago

  @ViCustomerCare If I have do the DM also it is waste of my time only bcz you don't have futuristic plan and established network so waste of my time and my recharge amount. Look at your core failure and resolve that automatically it will solve

• 
  Ram Yaduvanshi (@ram4uuuu) reported 30 minutes ago

  @ViCustomerCare "Hello @ViCustomerCare, I have migrated from Postpaid to Prepaid. Network is active, but outgoing calls are not working. App shows 'First recharge pending' even after paying ₹299 yesterday. Request you to activate my FRC urgently. Number:

• 
  MANOJ PRAJAPATI (@manojdopssagar) reported 31 minutes ago

  @AAbbhi_ @ViCustomerCare Too many daily calls from customer care, welcome team, relationship team however there is no internal communication among them... They are not able to resolve simple issue... My SIM cards not delivered even after 8 days... Very bad experience i had

• 
  Nature (@HelpNaturerecov) reported 33 minutes ago

  @ViCustomerCare No even 4g in Coimbatore, kinathudavu west region. For past six years,tired of getting reply of network upgration. Worst network

• 
  Mareddy Adarsh Reddy (@adarsh7reddy) reported 35 minutes ago

  Got to experience the worst of @vodafoneIN_Fdtn network before getting the sim.I have ordered a Vi sim online and not yet delivered. Wow @ViCustomerCare simply say I can't help will raise ticket wait until solved They say I can't cancel my order, if you want to cancel go to store

• 
  bashplus (@mbasheerpb) reported 35 minutes ago

  @ViCustomerCare All the ways to customer support is restricted. How can I contact human customer service agents. No reply in DM.

• 
  R (@RealRaghv) reported 36 minutes ago

  If not resolving issue, not recharging Vi sim anymore. @ViCustomerCare

• 
  Brahman bandhu (@BrahmanBandhu1) reported 45 minutes ago

  @ViCustomerCare @sumitsaurabh I'm also facing network issues from last 8 months and finally @ViCustomerCare replied we can't take action on your concern. Fuddu service provider

• 
  An Indian citizen (@indianbuthuman) reported 47 minutes ago

  @ViCustomerCare no response why my sms are not working

• 
  Raduldev (@raduldev) reported 48 minutes ago

  @ViCustomerCare Provided details in DM. If not able to resolve, kindly show how to port this number to other service providers.

• 
  Arman Ali (@armanali2308) reported 49 minutes ago

  @ViCustomerCare Already shared in morning.... No response till now from one of the fastest network @ViCustomerCare

• 
  Kanishk Sharma (@Kanishk79431688) reported 50 minutes ago

  @ViCustomerCare Logo ko bewkuf mt bnak last 2 months se complnt karwa rha hu koi improvement ni hua h mere area mein na koi technical visit hua h indoor jate hi network gayab hojata h inlogo ka never switch to vi. There network is India's most wrost and pathetic network.

• 
  Reans Sasidharan (@reanskulavelil) reported 54 minutes ago

  @ViCustomerCare Connectivity is very poor in Zip code 683511 , karuchira. I been vi customer from 2000.

• 
  Rockyyyy (@rakeshmaintech) reported 55 minutes ago

  @ViCustomerCare Worst experience at Vodafone showroom, Porur Chennai. The service team was completely unprofessional and unhelpful. Customers deserve better support and proper response. Very disappointed with the service quality. #Vodafone #CustomerService #Chennai

• 
  sahel ghosh (@sahelzz) reported 57 minutes ago

  @ViCustomerCare U morons still charge for miss call alert, U charge for callertunes, U charge for voice mail, U charge calling special no or ivr portals, U people are scammers, No proper network, But charging premium.. L a u r a p h o n e

• 
  aaminsan (@aaminsan1285112) reported 60 minutes ago

  @ViCustomerCare Hi your network is dogshit in pincode 400074 of chembur kindly fix it we cant get a single signal in interior of the house need to go outside in open area kindly add tower there its been difficult for us to get there signal

• 
  surendra sah (@Surendr30121978) reported 60 minutes ago

  @ViCustomerCare Zero network signal at pin code 799101, after so many complaint even company not bother the same.

• 
  surendra sah (@Surendr30121978) reported 1 hour ago

  @ViCustomerCare 9771616678, zero signal, even unable to generate UPC for porting.

• 
  Devender Kaushik (@DKaushik07) reported 1 hour ago

  @ViCustomerCare Did we choose VI service just to suffer from poor network and poor customer support?

• 
  Kiran Raaj Chopra® (@KiranRaajChopra) reported 1 hour ago

  @ViCustomerCare #Expand Ur network later.. First deliver the new booking which is pending since almost 1 month. #Fake Promises will never give U business, commitment does. #Unprofessionals

• 
  𑀢𑀻𑀭𑀘 𑀓𑀼𑀫𑀸𑀭 🚩 (@Imdhirajkumaar) reported 1 hour ago

  Hi team, We are using two consecutive VI  numbers  and we have recharged number 1 on Thursday and today while recharging for 2 mistakenly we have recharged again for 1.  No response even after sending mail to customer care @ViCustomerCare

• 
  Chandan Kumar (@chandanjarvis1) reported 1 hour ago

  Funny how @ViCustomerCare calls me 2-3 times daily for recharge reminders, but after multiple complaints about poor network speed and calling issues, complete silence. If only customer service worked as fast as your collection team. @ViCustomerCare