1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Raipur, Delhi, Shillong, Pune, Kolkata, Mumbai, Chhindwāra, Chennai, Vapi, Thāne, Imphal, Meerut, New Delhi, Patna, and Ahmedabad.

CityProblem TypeReport Time
Raipur Internet 2 hours ago
Delhi Internet 8 hours ago
Shillong Phone 10 hours ago
Pune Internet 12 hours ago
Kolkata Internet 13 hours ago
Mumbai Total Blackout 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare If Vi is unable to provide adequate network coverage in my area, please let me know clearly so that I can port my number to another operator. I cannot continue paying over ₹800 every month for a service that is not being delivered.

  • polkaDot3188
    Bipin Banavalikar (@polkaDot3188) reported

    Dear @ViCustomerCare, port request for my father from @airtelindia to VI is missing. SIM delivered on 20 Jul, ₹854 paid. On 21 Jul, your rep asked us to cancel and promised activation in 3 days. Customer care now says no port request exists. Please resolve urgently. Thank you

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    @ViCustomerCare Don’t send such generic messages, deep down your executive doesn’t even wants me to use vi because I’m raising complaints of slow internet speed over and over?

  • vvkrj88
    விவேக் நா 🅽🆃🅺 (@vvkrj88) reported

    Today, my phone didn't work from 3:15 PM to 3:37 PM. The moment my recharge pack expires, you disconnect the service without even a one-minute delay. Who is going to pay for the loss caused by this outage? Is your father going to compensate me? @ViCustomerCare @vibusinssindia

  • vesavkar
    Dr. Kunal Vesavkar (@vesavkar) reported

    @ViCustomerCare Wifi calling not working of Vi in our area pin code 400061. Vi is the top rated cellular network company but I am highly disappointed.

  • syedirfanriyaz
    Tiger (@syedirfanriyaz) reported

    @NammaBESCOM There is no electricity from morning in -Sai Sree Layout, Parappana Agrahara! Frustrated with Everyday power cuts & no network @ViCustomerCare @airtelindia what’ a ****** place to stay in - high cost of living - poor amenities

  • himanshuu_gulia
    Himanshu Chaudhary (@himanshuu_gulia) reported

    @ViCustomerCare What's going on with your network? My internet has stopped working completely, and it's really affecting my work. Please fix this ASAP.

  • ydvpriyanshu_
    Priyanshu Yadav (@ydvpriyanshu_) reported

    @ViCustomerCare The link is not working and you are not answering my calls

  • Sahilkhatavkar9
    Sahil khatavkar (@Sahilkhatavkar9) reported

    I am on 5G unlimited data pack. But from 2 days how my data got expired daily from 1.5 GB data while it's always showing 5G on network bar. Solve it or either will port into jio!! @ViCustomerCare

  • CabRetro
    Retro Cab 🚖 (@CabRetro) reported

    @ViCustomerCare Third class service

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare Why are you assigning numbers to spam bots for automated advertising? We’re flooded with robocalls and scam texts because you hand out our numbers to every cheap call centre. Stop enabling this or lose customers. Fix it or get exposed. #ViSpam

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    I feel Very Bad after 3 Days Past VI not take action after complaint that Network poor in Vapi ,Gujarat Area. They just pass the time by asking details nothing else. After received details just Silent. You should accept that Not able to restore the service @ViCustomerCare

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please take action urgently . 5G Network with 3 Bar but Internet with in 10kbps speed. Some time Network fully vanish . Even after Network serch not show any VI network.

  • Gujarat_CJP
    Gujarat Jamavat News✪ (@Gujarat_CJP) reported

    @ViCustomerCare Your tower at Sansoli - 389320, Gujarat frequently stops working whenever there is an electricity outage. As soon as the power goes off, the mobile network and internet also stop working, causing major inconvenience. Please ensure proper power backup (battery/DG)

  • arvind_Navy
    Arvind Maheshwari 🇮🇳 (@arvind_Navy) reported

    @ViCustomerCare No problem I was praising Vi. You probably didn't read my tweet.

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    My problem is still not fixed This is a very shameful thing Now I am getting the port done @ViCustomerCare

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Today again Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Network Booster is the only solution now anurag sir. Now let's wait how much time you take to fix this booster here. Your service engineer also did not get any network here.

  • japanisikka_
    ☘️ (@japanisikka_) reported

    @ViCustomerCare I have already paid for caller tune yet it is not activated, and when I try to set tune, it asks me to pay again. Help me with refund. This is not acceptable!

  • Khushbookhan_
    Khushboo Khan (خوشبو خان) (@Khushbookhan_) reported

    Hey @ViCustomerCare Your Vi store executive imposed and convinced me to convert my 16-year-old mobile number from prepaid to postpaid. Within just one month, the number was permanently deactivated. This wasn’t just any number it belonged to my late father, and I had kept it active as a cherished memory. Your executives are literally scammers who unnecessarily force postpaid connections on customers. I expect a proper explanation and an immediate investigation into how a 16-year-old number could be permanently deactivated so quickly?? And help me to get it back asap.

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Now Network restore but Speed 50 kbps/s in 5 G. Can explain its your 5G service.

  • Kapil0404
    Kapil (@Kapil0404) reported

    @ViCustomerCare Continuous internet issues even in open areas. Tried all troubleshooting, changed phone settings, and used the Vi app, but nothing worked. It shows 4G+/5G+, yet even YouTube won't load and my phone heats up. Switched from Airtel expecting better. May move to Jio.

  • AdipiJoshua
    Joshua Adipi (@AdipiJoshua) reported

    @VodafoneIN_News @ViCustomerCare I am demanding Company heads to answer. This is not my problem, this can be anyone’s. If you can’t do the service, many others there. BSNL, Airtel and Jio. I was billed thousands, could be others too because of your system. So do the best

  • cyberNewsman24
    Cyber Newsman (@cyberNewsman24) reported

    @ViCustomerCare Hi team, I think I have lost or misplaced my SIM. Messaged all the details, please help

  • biplabbnag
    Biplab Nag (@biplabbnag) reported

    @ViCustomerCare no response from the sales team on port request. Already paid money for the plan. If you can’t onboard a new customer then please refund my money. #Vi

  • srkvasista
    Karthik S R (@srkvasista) reported

    Hello @reliancejio @ViCustomerCare do you have any better postpaid family plans for 5 SIM together?? I'm using @airtelindia which is too costly and I'm using airtel from 14 years, no offer and very poor network as well.

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare @Tukkebaz Shruti, kha chle gyi Please help me urgently 😥😭 Check direct message

  • abhijit_sathe
    Abhijit Dattatraya Sathe (@abhijit_sathe) reported

    @ViCustomerCare Is it a rocket science to give RCS support for iphone in India? Why are you not offering it to your customers? I am sure you will roll out RCS support when it becomes redundant.

  • UltiKhopdi6
    Ulti Khopdi (@UltiKhopdi6) reported

    @RanaAyyub @ViCustomerCare Is VI going to admit that it is the most inefficient service provider? It is same as me asking you that are you the biggest anti national in India ?

  • SohomDas10
    Sohom (@SohomDas10) reported

    My @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI