Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (26%)
• Phone (16%)
• E-mail (2%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Bhopal, Guwahati, Pune, Kozhikode, Indore, Patna, Dehra Dūn, Senapati, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, and Ahmedabad.

City	Problem Type	Report Time
Mumbai	Total Blackout	4 hours ago
Bhopal	E-mail	16 hours ago
Guwahati	Total Blackout	18 hours ago
Pune	Total Blackout	19 hours ago
Pune	Internet	21 hours ago
Kozhikode	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mandeep vasavada (@mandeepvasavada) reported 3 minutes ago

  @ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...

• 
  Jayususeria (@0007Suseria) reported 4 minutes ago

  @ViCustomerCare Guys you have worst customer care ever From last 1 hr i am trying to connect to customer care but there zero possibility and if you not ready to provide the service why are you running the company just shut down Just because you this i will port my sim

• 
  Uma Nair🖤❤️ (@UmaNairC) reported 4 minutes ago

  Hi @ViCustomerCare I have been having very bad network problems for the past month and the internet is even worse. I have been using your network for the past 10 years and due to this problem I am going to switch to another network.👎👎 Waste andalso didn't 5g @ViNewsOfficial 👎

• 
  Soumitra Roy 🇮🇳 (@soumitraroy) reported 5 minutes ago

  @ViCustomerCare I am sure that your customer care people have lost mental balance. No DM to me right now.

• 
  Rajiv Warade (@rajivwarade) reported 9 minutes ago

  @ViCustomerCare I ordered a prepaid SIM via the Vi app for Wagholi, Pune. A local mini store called asking me to convert to postpaid; when I refused, they said no delivery agent is available. Customer care assured delivery but 24+ hrs no update. Please deliver my SIM or refund.

• 
  beast_logu🐐 (@beast_logu) reported 11 minutes ago

  @ViCustomerCare last post continuation waited at 4:00, 5:00, and 6:00 PM, but he never called. I tried calling him five times, but he never picked up. This is the worst experience ever with Vi! 😡" i will cancel the order in my life i never choose vi😤

• 
  VISHAL VYAS (@VVian_28) reported 12 minutes ago

  @ViCustomerCare @TRAI Additionally, if this problem is not solved within 24 hours, I am stopping my connection forever. Make your decision if you want to lose a customer of 12 years because of your greed. @AdityaBirlaGrp didn't expect this from you. Disappointed that you are allowing these crooks.

• 
  Mahipal Reddy K (@MahipalKolan) reported 13 minutes ago

  @ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.

• 
  Deepak Salwan (@blueaquarian123) reported 13 minutes ago

  @ViCustomerCare You are not of any help. The world's MOST HORRIBLE CUSTOMER SERVICE IS VODAFONE INDIA.

• 
  Vivek (@VRastogee) reported 16 minutes ago

  @ViCustomerCare @DoT_India Why am I being punished- I took your annual pack valid till 22-05-2026 & suddenly facing this issue? I am really disappointed by this customer-unfriendly approach.

• 
  JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported 18 minutes ago

  @ViCustomerCare DM not working

• 
  Calistus (@Calistus255) reported 21 minutes ago

  @ViCustomerCare Your coverage map does not show 5g signal in Vasai, kindly clarify which part of Vasai has 5g available. Used to get good 4g+ signal before but now internet speeds are low and signal strength is more than 100dbm. Used to get 70 to 80 mbps speeds on 4g + now just 5 to 7mbps.

• 
  Pratik Nayak (@PratikOES) reported 23 minutes ago

  @ViCustomerCare even after plan recharge of 6 months my sim is not registered in network and i cant place call or use data. Is this money looting scam? Immediately resolve this

• 
  kvr (@KVR_party) reported 27 minutes ago

  @ViCustomerCare no 4g signal from one hour..507164

• 
  Pratik Nayak (@PratikOES) reported 29 minutes ago

  @ViCustomerCare @ViCustomerCare how psthetic? Even after multiple tagging, no response from ur end as u hv looted customer money by now!!

• 
  StanleyGHS (@StanleyGhs) reported 33 minutes ago

  @ViCustomerCare The worst network provider in india. I recently ported to vi which is just waste of money. Multiple tickets raised, visited vi office for 1 month but unfortunately zero results. Terrible service by vi

• 
  Rajkumar G (@Rajkumar4490G) reported 35 minutes ago

  @ViCustomerCare my friend lost his Vodafone sim and he is struggling to get replacement sim. His lost sim number is 78450 33302. He has sent all required paperwork so pls pls help him. Additional details are in the mail

• 
  Manoj (@indian8701) reported 36 minutes ago

  @ViCustomerCare I hope today you will provide some solutions for the network issues. Your Internet service is very weak.

• 
  a (@Threads_pedia) reported 39 minutes ago

  You have literally shared nothing. It's been 3 days and still no one has ever called me to deliver the sim. Very pathetic service from Vi @ViCustomerCare

• 
  Oues Momin (@iamoues) reported 42 minutes ago

  @CRED_support Just got a call from your support and I've been told to wait for 72 hours more. I demanded for a compensation and was said no. 3 days I have to wait. 3 days my service is inactive. @ViCustomerCare please don't let cred as a platform for recharge. And **** you cred. ********

• 
  Indipulse News (@IndiPulseNews) reported 42 minutes ago

  @ViCustomerCare I have ordered the new vi fancy number on 5 the April but it still has not delivered. I called the customer service daily but they just said your new sim will be delivered by evening. Order id DCHD05042685530

• 
  Akash (@Akash7385331) reported 50 minutes ago

  @ViCustomerCare I want to port my number to your service since i am fed up with Airtel

• 
  Mohan (@Mohan59939859) reported 50 minutes ago

  @ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.

• 
  Rajiv Warade (@rajivwarade) reported 53 minutes ago

  @ViCustomerCare @ViCustomerCare - No one contacted me for this issue

• 
  Anand Singh (@imAsingh_0307) reported 56 minutes ago

  @ViCustomerCare So bad...I m not happy with your network...so cheap company...I m going file case against you, in consumer court... U are fraud...u have taken my 712 rupees and also taken 200/- per month extra, and also going to left your network, connecting again my favourite network

• 
  Ashu ☆ (@ins_ashu) reported 56 minutes ago

  This is extremely frustrating and disappointing. I’ve been using my mobile number since 2019. It was originally @reliancejio, then I ported to @airtelindia, and later to @ViCustomerCare. Recently, my number got deactivated due to re-verification issues. Here’s what happened 👇

• 
  vote for nota (@desh_Bhakt_0001) reported 58 minutes ago

  9 hour ago i sent u the details ur service is soo poor that till now u have given no response to me Either u should give my refund of recharge if u can't provide us services or give me speed @ViCustomerCare

• 
  Vivek (@VRastogee) reported 59 minutes ago

  @ViCustomerCare I want a resolution... Immediately....This is unacceptable.

• 
  Pratik Nayak (@PratikOES) reported 60 minutes ago

  @ViCustomerCare @jagograhakjago @ViCustomerCare how unworthy a customer care could be. Repeated complains r being raised without a single attempt of resolution from ur side. Shameless company

• 
  Kaur_Rajinderpal (@Rajinderpalkaur) reported 1 hour ago

  This post raises serious concerns about fraud by mobile SIM operators, especially @ViCustomerCare There are cases where porting requests are reportedly raised without customer knowledge or consent. Earlier, users received SMS and email alerts.