Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 2 hours ago |
|
Thiruvananthapuram
|
Internet | 16 hours ago |
|
Kottayam
|
Internet | 23 hours ago |
|
Kawardha
|
Internet | 1 day ago |
|
Pune
|
Internet | 2 days ago |
|
Kanpur
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mayank Pandey (@mayank11094) reportedDear @ViCustomerCare, The network at Shree Balaji Tower, Lucknow is extremely slow. Internet speed is poor, and despite raising multiple complaints, there has been no permanent resolution. I'm completely frustrated now. Please look into this issue urgently andimprove the network
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Chacha Chaudhari (@amiturmaliya) reported@ViCustomerCare Do you still have customer care representatives or it’s just automated options? For a non working sim yuh are sending sms for troubleshooting? Insane!!
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Satyendra Pal (@Satyend97908336) reported@vodafone @ViCustomerCare Despite calling customer care multiple times, the issue is still not resolved. Complaint Details 1. *Issue:* No Network / Call Drops / Very Slow Internet 2. *Location:* 72, 90 Feet Rd, Netaji Nagar, Kurla West, Sakinaka, Mumbai, Maharashtra 400072
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Ranveer Singh (@RanveerSing09) reported@ViCustomerCare You're not waiting for a response; you're just trying to wrap things up. You never actually solve the customer's problem—you simply close the complaint.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reportedTWEET (1/6) Dear @ViCustomerCare, this is my final public complaint. For nearly 3 years, I've been suffering from severe network issues despite being a regular paying customer. I have complained countless times, but the problem still exists.
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Naren (@Narendra1590) reported@ViCustomerCare Could please help me details I requested
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humourously_sarcastic (@Humourously_S) reported@ViCustomerCare i recharged in the wrong number and want immediate help regarding this and transfer the plan to my number . Help me before another person consumes the balance .
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Z (@Malyk421) reported@ViCustomerCare Issue is not resolved yet . What's benefit of having Unlimited 5G Recharge when I'm not able to use it. Your network Shows 5G in Mobile but data is again deducted from Daily Quota .
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reportedNo resolution ever after 72 Hrs, whereas I have paid money in advance. Pathetic that @vodafone in India is headed by bunch of unprofessionals. Even after payment and lapse of 72 Hrs, several follow ups and calls to Customer Care @ViCustomerCare is not able to deliver a new SIM.
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Svaroop Jesangbhai (@SVASvaroop) reported@ViCustomerCare Zero network in my village Paldi Rathod (PIN 382810). Your system shows perfect coverage for this PIN because neighboring Charada and Bilodra have strong signals. But Paldi Rathod is right between them and has no network at all. Please check the ground reality!
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Mujahid Alom (@Mujahid_along0) reported@JioCare I have submitted my details in you’re app I want to port from @ViCustomerCare so please help me
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 3/ When I contacted Vi, I was told that IR could only be activated by sending an SMS from the same SIM. Think about that for a moment. No network ➜ No SMS. No SMS ➜ No IR. No IR ➜ Still no network. A perfect catch-22.
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Shahid Anwar (@UltimatumArmada) reportedDear @ViCustomerCare, VI 5 G vi 5g not work properly in Delh. In some area 5g network doesn't work. In downloading Video and image, it takes more time. It happens with me not know about others. 4G works properly.
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Rajneesh khanduri (@rajneeshkhandu1) reportedWhat a pathetic service you provide @ViCustomerCare
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Amit (@Amitvuts) reported@ViCustomerCare Dear team @ViCustomerCare thanks for response … but I am customer who is suffering with @airtelindia and #airtel has no customer support
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.
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Tej Tirumala (@tejtirumala) reported@ViCustomerCare I was using iMessage and FaceTime normally on Jio. After porting to Vi and doing ₹365 recharge, it stopped working and shows “network provider may charge for sms messages used to activate FaceTime and iMessage ” error. Please enable international SMS on my num
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HARSHVARDHAN SINGH (@dasherdad4) reported@ViCustomerCare is there any ongoing issues with VI atm, my sim suddenly shows damaged and i dont receive any otp on phone + nothing in email either. I am on an international roaming. This is bery urgent
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Muhammad Kathrada (@MKathrada1) reported7 days ago, I complained about my slow internet. Today, the issue remains unresolved. Your customer service is highly disappointing. Fix my connection now! @ViCustomerCare #VodafoneIdea #SlowInternet
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Piyush agrawal (@Piyush44181) reported@ViCustomerCare got charged for international roaming where as it didn’t even activate. Had mailed about regarding the same but no reply. How can you charge me for service ypu didn’t provide.
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Vaibhav (@vaibhavamh) reported10+ year-old mobile number. Dues cleared. Ported from Vodafone Idea to Airtel. Still no OTP or banking SMS due to an unresolved MNRL issue. Customers shouldn’t suffer for telecom backend failures. @airtelindia @ViCustomerCare @DoT_India #MNRL #Airtel #VodafoneIdea
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Israel-Iran-war-news (@Israel_Iran_war) reported@dharamhbtik @ViCustomerCare Use Vodafone Idea. Strong network
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Svaroop Jesangbhai (@SVASvaroop) reported@ViCustomerCare The residents of Paldi Rathod are completely cut off from your network. @ViCustomerCare your 382810 pincode map is misleading because it only tracks Charada & Bilodra. We have zero coverage and no 4G unless we stand outside under the open sky. We need a permanent solution fast.
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nadeem khan (@nadeemkhan39901) reported@ViCustomerCare Pin code 326021 district jhalawar rajasthan mobile number 8112266780 no network coverage nd no net speed tower bhi close hai house k phir bhi no network coverage indoor nd bhar bhi no speed ple solve the problem 900 band pakad rha hai netmonster pr
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 2/ After moving overseas, I discovered my Vi SIMs had no network because International Roaming was not active. Without network, I couldn't receive OTPs, banking messages, or important calls.
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BISWARANJAN SAHU (@biswaranjan156) reported@ViCustomerCare Paid for a new Vi SIM with delivery scheduled for 31st July in Bargarh, Odisha. No one showed up. Every day customer support gives the same script: "Executive will reach today." Still waiting. Please resolve this or refund my money immediately.
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GOLDIE SINGLA (@gogold07) reported@ViCustomerCare Now vi deducting data without use. I used earlier plans of 1.5gb per day data and never end. Now i am using 2gb per day plan and couldn't longer a day.
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RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reportedreporting an issue with my new SIM card ordered for the mobile number 7*****82526. Although the SIM was delivered and activated three days ago, I am currently unable to receive any network signal on my mobile device. Could you please investigate this matter @ViCustomerCare
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chandan (@guptachandan16) reportedMy internet has not been working for the last 2 days, and the network keeps dropping. Customer care calls are also getting disconnected. Please fix this issue urgently, or I will have no option but to port my SIM. Thank you. @ViCustomerCare
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Satyendra Pal (@Satyend97908336) reported@vodafone @ViCustomerCare 3. Duration: Issue is ongoing since 03-08-2026 4. *Previous Complaints:* I have called customer care several times but got no resolution This is causing a lot of inconvenience in my daily work. I request you to please look into this matter urgently and resolve the network issue.