Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, and Jodhpur.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 8 hours ago |
|
New Delhi
|
Wi-fi | 14 hours ago |
|
Hanumāngarh
|
Internet | 1 day ago |
|
Mormugao
|
Internet | 1 day ago |
|
Mumbai
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Tej Tirumala (@tejtirumala) reportedI never expected that switching to Vi would mean losing iMessage and FaceTime. Because of Vi, I have lost both. I barely use WhatsApp. 90 days without iMessage and FaceTime feels like torture. Big lesson learned. Thanks, Vi @ViCustomerCare
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above (@above_os) reported@ViCustomerCare Nothing ever change It's been 10 days too low network, raised complaints but never get is resolved
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Abhinav Nirval (@abhinavnirval) reportedI buy new sim card of VI and worst experience don't buy VI sim card i call 5 times this day on 199 but no solution they said our system is close call us later and now after 1 hour i call IVR said our agent are busy pls call us later this is happening for an hour @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.
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naman. (@SRKzKabir) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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VIVEK DUTT (@duttsaab) reported@ViCustomerCare Please just let me which areas in New Delhi are "Net Compatible," forget 5G. Facing problems with Bhim UPI payments
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Shubu (@Shubham94428667) reported@ViCustomerCare Worst customer support ever .fraud offers with fraud customer support even they fraud with the customer who stayed with them 10 yrs it's really sad to see your customer support
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? The problem is your numbers being used for marketing calls. Fix it publicly or admit you can’t control your own network.
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Dr. Snehasish⚕️ (@DrSnehasish) reported@ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends
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pratik biswal (@pratik9283) reported@ViCustomerCare @ViNewsOfficial network site of Vi situated at AT- KHAJURIAKATA, PO- BALIMI,BLOCK-HINDOL,DIST-DHENKANAL, ODISHA, PIN-759020 is down since 2 days. Kindly get it recovered soon. Or else we have to port out from VI. Both 4g and 2g is down here. Mob- 7992848608
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Abhi (@Abhishekma1570) reported@ViCustomerCare Trying to contact Vi customer support, but I haven’t received any response via email since morning. I’m also unable to connect with a customer support agent. Really disappointing customer service. @ViCustomerCare, please look into this.
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Dharmendra Kumar (@dharamhbtik) reportedAtleast they are showing they are down and not making you fool, if you ever buy a @ViCustomerCare plan, you will regret .
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aakash gautam (@gautamaakash86) reported@ViCustomerCare I ordered a new sim online yesterday and paid the price online..for the sim I got a message that my sim will be delivered yesterday only but till now no executive of vi has called..pathetic service..
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Ajesh Christo 🎭 (@ChristoAjesh) reported@ViCustomerCare Please check the issue, still not resolved
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Imran Shaikh (@imranpshaikh) reported@ViCustomerCare - why the heck you guys are not letting me separate my connection from family postpaid . I have requested it in the morning and you guys are only giving missed calls and letting me move out of vi. I will have to raise complaint with consumer caurt now
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Dharmendra (@dharam_hbtik) reported@ViCustomerCare You are glad because you scammed one person by adding to your network , but don’t worry I will make sure not to spend more than 90 days in your network . Worst customer service and worst network service
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Naren (@Narendra1590) reported@n_bangre @ViCustomerCare May be u r under tower. I don't have any network without prior notice they disabled sim. I am not getting any otp for transactions. This is creating lost in faith with VI network, why I did not change my network yet.
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Aman Aryan (@amankum32420949) reported@ViCustomerCare My active pack has 3 days left but data suddenly stopped! App shows 'Unlimited' data available but gives an 'unable to check data services' error. My urgent file submission is stuck due to this network glitch. Please resolve this, for more details DM Me
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 3/ When I contacted Vi, I was told that IR could only be activated by sending an SMS from the same SIM. Think about that for a moment. No network ➜ No SMS. No SMS ➜ No IR. No IR ➜ Still no network. A perfect catch-22.
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Dharmendra (@dharam_hbtik) reportedImagine this: 📵 No network. ❌ Can't send SMS. ❌ Can't activate International Roaming. 📵 Still no network. That's exactly what happened after porting to @ViCustomerCare. Customer support's solution? "Send an SMS." #CustomerExperience #VodafoneIdea #India
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare This message was supposed to come in DM as per your other message but it’s okay, people can understand how seriously you are taking customer issues. Be assured , one day no one will join VodafoneIdea because of your worst customer support, worst services, cheating and scamming
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Akki Goyal (@akkigyl03) reported@reliancejio @JioCare @ViCustomerCare Whoever reaches out to me first I will port to their network
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Amit (@Amitvuts) reported@ViCustomerCare Dear team @ViCustomerCare thanks for response … but I am customer who is suffering with @airtelindia and #airtel has no customer support
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Suraj you have talk about **** in all dm Just two line for my request What is wrong with you all I don't want all copy-paste responses
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Svaroop Jesangbhai (@SVASvaroop) reportedPaying for 4G but getting zero Network! @ViCustomerCare please fix the issue at Paldi Rathod 382810. Stop relying on pincode level data. Bilodra and Charada have great signals but we are left with nothing. It is very annoying to run outside every time the phone rings. @JioCare
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Ashutosh Chaudhary (@ashutosh_king_1) reported@ViCustomerCare I haven't been able to get a good network for five years. The situation is even worse now, with no proper call or data connection. I've filed thousands of complaints on 198 and the VI app regarding network signal and speed issues, but there's still no.
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Dharmendra Kumar (@dharamhbtik) reported@Akshay725312967 @reliancejio Thanks bro, I was using Jio but as a prepaid and broadband user because at my place there was not work coverage issue, but as I moved out from there , I will definitely try once I complete 90 days in @ViCustomerCare . No one wants this #VI ****
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.
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φąքքմ Ͳìաąɾì (@PappuTiwaricisf) reported@ViCustomerCare Still not help me I didn't pay your postpaid bill I discontinued your sim and port to other operator kindly give port number
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That squirrel (@anjusabu) reported@MyIndusIndBank what is your app’s problem? Till now I had no issues using your app while on @ViCustomerCare mobile data. Suddenly after updating app (which you hounded me to do), I’m getting error “caution network threat”. I can’t even take a screenshot because of dumb policies.