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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 9: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Pānchgani, Shillong, Kolkata, Mumbai, Guwahati, Nashik, Vellore, Pune, Noida, Chhindwāra, Imphal, Dimāpur, Nagpur, and Bhopal.

CityProblem TypeReport Time
Bengaluru Total Blackout 2 hours ago
Bengaluru Phone 2 hours ago
Pānchgani Total Blackout 6 hours ago
Shillong Internet 6 hours ago
Kolkata Internet 11 hours ago
Mumbai Phone 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • dixitajay87
    Ajjay Dixitt 🇮🇳🇮🇳🚩🚩 (@dixitajay87) reported

    @ViCustomerCare When How Many days more you will take to resolve this issue...? Monday I will sending you guys Notice from My advocate. It's enough @DoT_India dear telecom ministry team pls help me 🙏🙏

  • Satyabrata010
    SATYABRATA KAR (@Satyabrata010) reported

    @ViCustomerCare No network very poor quality

  • SuhaibFaridi
    एकाकी (@SuhaibFaridi) reported

    @ViCustomerCare Give me one good reason why should I continue with your services ?? Have filled complaints many times , no response no solution.

  • Rajender_Indian
    Rajender Kumar (@Rajender_Indian) reported

    @ViCustomerCare There’s no progress, same E being seen everywhere in Dehradun! If Vi is unable to render service, please let me know

  • wilma_ds
    Wilma D Mohapatra (@wilma_ds) reported

    @ViCustomerCare I received this message in my phone. Please validate the authenticity. Dear SIM Vi user your Document K-Y-C is pending please call customer care No: 9827462915 your service will Blocked within 24hrs.

  • m3a101
    Aftab Aziz (@m3a101) reported

    Hi @ViCustomerCare plz reply that why I shuld take a postpaid connection for esim service and why it's not available for prepaid customers

  • airavatvolvo
    KIRAN THE ZORRO (@airavatvolvo) reported

    Best way of resolving customer issue is to ignore it and it will go away. Am I correct @ViCustomerCare . Dear @AdityaBirlaGrp do you guys even know what is customer service. In this issue my experience with @JioCare is too good their phone support team is helpful.

  • affy2124
    affan (@affy2124) reported

    @DoT_India I have been cheated and manipulated by @ViCustomerCare , executive name Anuradha yadav from Mumbai ,manipulated my old mother on phone made her cancel the porting process and later threatens for recording, request for help @reliancejio

  • AnuradhaSaha
    Anuradha Saha (@AnuradhaSaha) reported

    @ViCustomerCare Still not heard back from anyone. This is extremely unprofessional service. Just sales no service.

  • ajit_chand
    Ajit Chand (@ajit_chand) reported

    @ViCustomerCare What is the Karnataka prepaid customer care contact number to call from abroad ? I am being robbed off by the useless packs that get activated without any reason!!

  • kamal68474
    Kamal Singh (@kamal68474) reported

    @ViCustomerCare your customer care argument with me in bad behaviour nice vi is this your service your customer care call me and angry on me why i m not fool i'll post full recoding on internet just wait and watch

  • Ankii69460061
    AnkiT (@Ankii69460061) reported

    @ViCustomerCare i have recharge my vi no 9568258854 and my service is still not activated and its past 1 hr know .resolve it

  • sherbabarsher
    urs_venky (@sherbabarsher) reported

    @ViCustomerCare I have dm my number to you please reslove these issue.. This is nothing but mental harsement

  • PinakiM29939054
    Pinaki Mondal (@PinakiM29939054) reported

    @ViCustomerCare , I have a old idea sim which is now deactive, I want to restore the sim, I have visited a customer care store in Burdwan, near Tinkonia busstand (wb). The customer care operator there forced almost everone for restoring the sim you have to switched to postpaid.

  • RajatARD
    Rajat D (@RajatARD) reported

    @ViCustomerCare Am checking DM's but nothing is progressing other than standard template and stupid reasons let's keep these tweets ongoing with no help to customers. #Fraud #looting #vodafoneidea rubbish service and blackmailing customer to pay huge amount @TRAI need help

  • sumit12singh
    sumit singh (@sumit12singh) reported

    @ViCustomerCare My concern vi number is 9555172616 and alternate number is 7011671809 . Hope I will get permanent solution soon or I have to port it to other network .

  • BrahmaandKaBaap
    Brahmaand Ka Baap (@BrahmaandKaBaap) reported

    Hi @ViCustomerCare @VodaIdea_NEWS Why do you not send any final bill to the customer who ported out because of your poor network? Why you people call directly to pay the bill without any prior text, email? I was your customer for 9+ yrs and I'm glad that I'm not anymore.

  • Pc91589189
    Bharatiya Hindu (@Pc91589189) reported

    @Jago_Bharati @Sanjay_Dixit @ViCustomerCare Exactly same problem I have been facing since 1 month. There was no connectivity and very slow internet speed. So, I switched to other operator. They called me 4-5 times to request not to port. But they didn't improve quality of network.

  • ujjwalk23
    ujjwal kumar (@ujjwalk23) reported

    @ViCustomerCare @TRAI Unable to send message despite having balance and despite new direction of TRAI. Please help

  • SaurabhVarsani
    Saurabh Varsani 🇮🇳 (@SaurabhVarsani) reported from Rājkot, Gujarat

    @ViCustomerCare Already made the previous tweet using @reliancejio internet. DM won't help now.

  • sumit12singh
    sumit singh (@sumit12singh) reported

    I m frequently using vodafone since 2015. Your rate is increasing like rabbit's speed and net speed is slow like tortoise's speed. Even I have to use other's hotspot for this tweet. Kindly resolve this internet speed issue asap. @ViCustomerCare @vodafonein1 @VodaIdea_NEWS

  • pkesh2004
    Pradeep K Sharma (@pkesh2004) reported

    @VodafoneIN Rem. 78: Your network is 0.13 Mbps at Balaji Appts Upkar Colony, Delhi-84.Complained repeatedly & got these recharged severally but of no use. Further recharges have been stopped till network responds. Please boost it up fast. 9210365089, 8586861991, 8178082002.

  • sunil_munsif
    sunil_munsif (@sunil_munsif) reported

    Customer Service at Vodafone Idea is an oxymoron. Shunted from pillar to post these past ten days to get my data connection working! Customer Service does not care! @vicustomercare

  • SuhaibFaridi
    एकाकी (@SuhaibFaridi) reported

    @ViCustomerCare I filled complaints against poor internet services on 18 & 20th November 2021 . But problem remains as it is . No resolution.

  • Sonal98707559
    Sonnal Kapoor (@Sonal98707559) reported

    @ViCustomerCare no network in Bangalore today near Bellandur?

  • arunvlg
    Arun kumar (@arunvlg) reported

    @ViCustomerCare there is a network issue in my area. Lot of call dropping, call not connecting property, other person not able to hear property. This has been the issue for more than a week now. Happening for all the Vi users in and around. @TRAI

  • AMITKUM78655343
    AMIT KUMAR SINGH (@AMITKUM78655343) reported

    @ViCustomerCare Week indoor poor network coverage, anytime network fluctuations indoor Problems, Lodging Buffering kr ke chalne wala 4G #Vi Wow kitna accha improvement #Vi kr rha hai, recharge krne ke Baad complaint pe complaint karne padh raha hai, phir Aajtak issues resolved nhi hua hai.

  • AkshayJ19096629
    Akshay Joshi (@AkshayJ19096629) reported

    @ViCustomerCare you stole 25 rupees of my balance. ”Hello! Thank you for choosing to access Handset Inbuilt Games, You have been charged Rs. 25 Your balance is Rs. 60.85." I never subscribed to any of these services. Pathetic!

  • Altaf_kalkeri
    Kalkeri Altaf (@Altaf_kalkeri) reported

    @ViCustomerCare after tweet on twitter About vi service I'm listening new reason from vi customer care representative n technical person they can't give services after 6 pm n before 9 am Shameless Not now but in few days vi become a ban from india N I support to ban vi from india

  • mayekar_d
    Dattaram Mayekar (@mayekar_d) reported

    @ViCustomerCare @vodafoneIN Seriously, I fed up now. Your team called me n said other team will call me to add my numbers into family plan. This is ridiculous.. no one Called yet .. Seriously you don't deserve to be a service provider..