Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Udaipur, Lucknow, Chhindwāra, Mumbai, Shillong, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Udaipur
|
Total Blackout | 15 hours ago |
|
Lucknow
|
Internet | 16 hours ago |
|
Chhindwāra
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 3 days ago |
|
Shillong
|
Phone | 3 days ago |
|
Lucknow
|
Total Blackout | 3 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Itsmeab7 (@tanmoy7890) reportedVery bad service,bad internet speed too slow. Repeatedly the 4G signal becomes 2G, E. After regular complaint no improvement. You should give importance to your customer grievance @ViCustomerCare
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare If there is no usage from my number, then why was I charged for it? I am not interested in unnecessary subscriptions, auto-renewals, discounts, or promotional offers. I never asked for Vi Movies & TV, and I do not want it. Please permanently deactivate it and
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sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
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SEEPZ-Santacruz Electronic Export Processing Zone (@SEEPZ_SEZ) reported@ViCustomerCare We are facing persistent issues with poor network low bandwidth, call drops and unreliable mobile internet. With nearly One lakh stakeholders accessing the campus daily, uninterrupted connectivity is critical for business and essential services. @ViBusinessIndia
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🇮🇳RAR🇮🇳 (@anireddee) reportedMy SIM was first wrongly activated as postpaid, then switched to prepaid, and it still isn’t working. This issue is causing unnecessary inconvenience and delay. @ViCustomerCare (3/3)
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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K'sv SARKAR (@FeluDa_001) reported@ViCustomerCare Please clarify if my order is for a new postpaid SIM or MNP—I need a direct answer, not a copy-pasted template. If support can't give a simple yes/no, starting with Vi is already proving useless. Hoping for a real answer. @BSNLCorporate are you available in Delhi NCR?
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Imran Khan (@imraankhanm) reported@ViCustomerCare Despite waiting for a long time and following up multiple times, there has still been no clear resolution regarding my Vi SIM order DCHD07082668743 (9672515691). The promised delivery timeline has also passed quite some time ago. I no longer wish to proceed with this order.
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Jamun (@senyora2025) reported@Sourabhkikral @ViCustomerCare What happen, problem solved?
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired today. Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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Krishna Rai (@krishna_rai_01) reportedI had a thought why jio and airtel are successful as compared to @ViCustomerCare . Then i placed new sim request with VI & now i have all the answers. 2 days no updates, amount paid , no. selected but still waiting for my sim card at last fed up with service i canceled my order
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CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare Is there any option to connect with your customer care executive on call (other than IVR).
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Subhranil Roy (@subhranilroy5) reported@ViCustomerCare @ViCustomerCare Hi Subhranil! We apologize for the inconvenience caused. Regarding your network-related concern, please be informed that as per the system check for complaint ROB-V02170134321, which is currently in a closed status, our network team’s remark is........ - Ankita
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the company should be loyal to the customer. Please note that if the 5G network and 5G internet speeds are not improved, the company Please ensure proper Plan Consider @TRAI
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.
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कानन कुमार त्रिवेदी 🇮🇳 (@KananHTrivedi) reported@ViCustomerCare vodafone Idea Vi... A company that offers deceptive & lucrative offers to attract new customers. Bogus services that cannot be trusted. Never activate Vi mobile sevice
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Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻
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Prawin Ganeshan (@PrawinGaneshan) reported@ViCustomerCare Person overseas,you ask to do rekyc for fake complaint from @TRAI that number is used for telecalling You threaten to deactivate number if not verified within today, server and vpn issues
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मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported@VodafoneIdea @ViCustomerCare Extremely disappointed with zero/poor network in Umbarde Kumbharwadi, Tal. Vaibhavwadi, Dist. Sindhudurg for weeks now. No calls connect, no data works. This is unacceptable for paying customers. #VodafoneIdea #Vi #NetworkIssue
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India I’m not deleting the number. +919953015328 is being used for marketing calls, which is illegal. Asking customers to remove evidence is not a resolution. Take action and confirm publicly.
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YaaR Anjii {CLOSED} (@Helly_squadd) reported@ViCustomerCare don't do this ****
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I have shared all details regarding my issue on DM. Kindly look into it and resolve it at the earliest. If the problem remains unresolved, I will be forced to PORT my number to another network. #Vi #ViCare #VodafoneIdea
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Yakup sherif (@Mr_Sha_11) reported@ViCustomerCare @TRAI I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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BHAVESH Patel (@Bhavesh1231988) reported@aditiraval @ViCustomerCare @SamsungMobile Go for Airtel ASAP, for primium service Airtel postpaid is the best
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SAGAR BHALLA (@sagarbhalla0015) reported@ViCustomerCare very poor customer service, trying to connect with an agent from the past 1 hour, IVR is not allowing me to speak with an agent. Pls let me know how can i speak with a representative.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.
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Thanish Garg (@garg_thanish) reported@ViNewsOfficial @ViCustomerCare Is there any way to get my sim delivered I contacted customer care daily 6-7 times They say u will Get call in morning afternoon night It is very sad to see the very bad service This is my order id your Vi Order DCHD10082655108
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Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club