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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 17% Phone (17%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gurgaon, Sūrat, Chhindwāra, New Delhi, Āsansol, Mumbai, Kolkata, Bālurghāt, Delhi, Shiliguri, Chās, Barddhamān, Bareilly, Durgapur, and Mangan.

CityProblem TypeReport Time
Gurgaon Internet 2 hours ago
Sūrat Internet 4 hours ago
Chhindwāra Internet 7 hours ago
New Delhi Total Blackout 15 hours ago
Āsansol Internet 20 hours ago
Mumbai Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • UltiKhopdi6
    Ulti Khopdi (@UltiKhopdi6) reported

    @RanaAyyub @ViCustomerCare Is VI going to admit that it is the most inefficient service provider? It is same as me asking you that are you the biggest anti national in India ?

  • Ploves2Chill_
    𝘈𝘬𝘴𝘢𝘳𝘢🔥 (@Ploves2Chill_) reported

    @ViCustomerCare Fix ur damn network then I can reply u

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    Why is the VI network so down? I have recharged 399 rupees pack - For my mom I have recharged a 3 month pack, my brother also is using an active pack, but why there's no internet? Is that a scam? Why are you people doing this? I already have a DM. @ViCustomerCare @DoT_India

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare @Tukkebaz Shruti, kha chle gyi Please help me urgently 😥😭 Check direct message

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    @ViCustomerCare @DoT_India @TRAI Please help us

  • Anaik_DevX
    Anaik (@Anaik_DevX) reported

    Hi @ViCustomerCare, I accidentally recharged my Vi prepaid number with the wrong plan. Could you please help me change it to the correct pack or let me know if there's any possible resolution? I've already tried reaching out and would appreciate your assistance. Thank you. #Vi #CustomerSupport @ViCustomerCare

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Your response acknowledges that there is a coverage issue at my location, yet I continue to be billed the full amount every month. If you are aware that you are unable to provide the promised level of service at my location, charging the full tariff is neither fair nor justified.

  • aakashkmalviya
    Aakash Kumar Malviya (@aakashkmalviya) reported

    @ViCustomerCare My SIM mobile number 7240933698 has become invalid due to some reasons, which was earlier related to IDEA service provider, but due to lack of network in my area, I had ported it to Jio, but now it has been closed and Jio office says that you should contact your.

  • muneesh_taneja
    Muneesh Taneja (@muneesh_taneja) reported

    @ViCustomerCare Forget vibe, you cannot even provide basic level of customer service

  • Ploves2Chill_
    𝘈𝘬𝘴𝘢𝘳𝘢🔥 (@Ploves2Chill_) reported

    🤬 @ViCustomerCare Fix your damn 5G network. Y'all keep hiking recharge prices every other month, don't even offer free data like others, and the network is absolute garbage. At this point, switching to another provider feels like the only option. 🤡

  • Bamgm14
    Arpan George Mathew (@Bamgm14) reported

    @ViCustomerCare This is extremely horrible service My Grandmother is very sickly and can't visit the local customer service centre due to advanced age. My family and I have called on multiple occasions only for them to visit the home for recertification of KYC to no help

  • VikingRagnarL
    Ragnar Lothbrok (@VikingRagnarL) reported

    Dear @TRAI, @ViCustomerCare has called me on my @airtelindia number like 20-30 times in last 3 months with a 10 digit number and tried to convince me to switch to their network. I am registered on DND and they are still calling.

  • SUDARSH64280223
    SUDARSHAN KUMAR (@SUDARSH64280223) reported

    @ViCustomerCare Hey i am a user of Vi network using using from last 1-2 years, but i get know that there is no tower in my area which is Sector 36 and Sector 37, i visited the Vi store, 2-3km away the speed was around 200 mbps but in my home it is just 10-15 mbps, worst of all.!

  • kaliki2012
    Ravi Kaliki (@kaliki2012) reported

    Hello @ViCustomerCare Below name update request is still pending. Pls fix & confirm. reference numbe KAR-V02131571080.

  • SwingWithVipin
    Vipin Choudhary 📊 (@SwingWithVipin) reported

    Is there any visit to concerned location if I complain about slow internet speed issue? @ViCustomerCare

  • manodwip
    Manodwip Kundu (@manodwip) reported

    Hello @ViCustomerCare, I am from Indas, Bankura, 722205. Need to know is your team working or in vacation? In my area neither we can do call nor use internet almost three days continuously. My ongoing pack is Rs. 398 can you extend the validity till the days you out of service?

  • Reshamp74490663
    Resham pal singh (@Reshamp74490663) reported

    @ViCustomerCare Vi Network fail today at विजयगढ़ Since morning

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare It's been 30 minutes bhai. Please 🙏 help me. Tell your postpaid team to churn. I've shared all the verified information

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare Please check my direct mess and help me.

  • Himansh2898D
    Himmansh (@Himansh2898D) reported

    Very worst internet speed by @JioCare Need to port to @ViCustomerCare Whats the process?

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    @ViCustomerCare Noting it" doesn't fix my network. I've been stranded without calls and internet all day. I need a resolution, not a template response. When is this actually getting fixed?

  • MrigankSingh13
    Mrigank Singh 🇮🇳 (@MrigankSingh13) reported

    @ViCustomerCare what a bad network, when I'm having 5g recharge why you switch to 4g

  • ManojSurekaa
    Manoj Sureka (@ManojSurekaa) reported

    @ViCustomerCare Sorry to say ,due to your team negligence my work is being hampered,phone banking,etc due to net not working properly n signal also

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare I am paying over ₹800 every month for a postpaid connection. I request you to stop giving repeated assurances and provide an actual resolution with a clear timeline.

  • NiwasMishra5
    Niwas Mishra (@NiwasMishra5) reported

    @ViCustomerCare @Dev_Fadnavis Any update why this problem not solved

  • ATAURRA92416745
    ATAUR RAHMAN (@ATAURRA92416745) reported

    @ViCustomerCare Again facing network issue same location why duch case happened

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you so you're not going to solve my problem From past 6month I have hear we can't Solve you're problem I think I should have port out earlier As loyalty mean nothing to you Now it time port Worst experience in vi

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked. You mean the issue regarding network coverage has been resolved?? But I did not get any improvement. Not able to call, not able to use mobile data at my location. There is no signals or sometimes 1 bar. Is this your resolution?

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare r u sleeping? please urgently help me

  • Lalith143
    Lalithkumar (@Lalith143) reported

    @ViCustomerCare Issue resolved