1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jodhpur, Indore, Ahmedabad, Pathanāmthitta, Kanpur, Raurkela, Mandi, Bengaluru, New Delhi, Jalandhar, Chandigarh, Bhopal, Bhīlwāra, Patna, and Chhindwāra.

CityProblem TypeReport Time
Jodhpur Internet 6 minutes ago
Indore Internet 3 hours ago
Ahmedabad Internet 4 hours ago
Pathanāmthitta Phone 8 hours ago
Kanpur Internet 10 hours ago
Raurkela Total Blackout 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • APanpalia
    Abhishek Panpalia (@APanpalia) reported

    @ViCustomerCare Looking forward to get the resolution asap.

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note

  • MahipalKolan
    Mahipal Reddy K (@MahipalKolan) reported

    @ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.

  • SandeshVerlekar
    Sandesh Verlekar (@SandeshVerlekar) reported

    @ViCustomerCare Dear Ahmed, if you really care to address the query, please read the post carefully and revert. Query is direct and simple, You people don't require my details which u ppl are asking me to DM.. Plz improve the Service Quality while addressing queries here. Don't stick to DMs

  • savio0550
    Savio Shine (@savio0550) reported

    @ViCustomerCare I have already done I need to know what is the issue?

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare Furthermore, the phone number (155223) you provided to deactivate the OTT services is not working. Since it was activated from your end, please deactivate it yourselves. You have made life very complicated for two elderly people.

  • StanleyGhs
    StanleyGHS (@StanleyGhs) reported

    @ViCustomerCare The worst network provider in india. I recently ported to vi which is just waste of money. Multiple tickets raised, visited vi office for 1 month but unfortunately zero results. Terrible service by vi

  • imcartoonbroo
    imcartoonbro (@imcartoonbroo) reported

    @ViCustomerCare kindly help me unable to do call and internet use Even that i have recharge pack kindly check dm for More info

  • Threads_pedia
    a (@Threads_pedia) reported

    @ViCustomerCare Such a pathetic and useless support. 1) Not able to call the store 2) Not able to raise a complaint 3) Not able to deliver sim on time. 4) Keeps saying I need to wait 72 hours just to take a complaint. Totally unhelpful puppets. Why social media team exists?

  • desh_Bhakt_0001
    vote for nota (@desh_Bhakt_0001) reported

    @ViCustomerCare My net is very slow i am unable to do a single class

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • PaviiAnbu
    Pavi A (@PaviiAnbu) reported

    @ViBusinessIndia @ViCustomerCare from this morning no signal available. I tried sim resetting, mobile restart and few other basic troubleshooting. Why no tower with the network ? Location is Chennai

  • Threads_pedia
    a (@Threads_pedia) reported

    @ViCustomerCare Very worst service. It's been 48 hours and no one has ever called from local delivery team. Your social media agents are also unhelpful and telling to wait. This proves why no one buys Vi. Better refund my amount. I will stay with Jio

  • PFrancus
    pop francus (@PFrancus) reported

    @ViCustomerCare Why do your customer support executives hang up mid call when they dont know how to resolve them?

  • i_riyazlakhani
    riyaz (@i_riyazlakhani) reported

    @ViCustomerCare since morning my internet is not working had talked with your executive but still problem is not solved, the service is getting disgusting day by day earlier also faced some issues

  • PhilosophyGuy_
    Nomadic Thinker (@PhilosophyGuy_) reported

    @ViCustomerCare My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk as he is old. Kindly tell me the procedure in order to issue a new sim for him!

  • Raajeev_Chopra
    Raajeev Chopra (@Raajeev_Chopra) reported

    @ViCustomerCare Poor Network getting multiple calls from you call centre for the bill payment which I had paid before due date. Totally hopeless service

  • knowmeajay
    ajaynair (@knowmeajay) reported

    @ViCustomerCare @MIB_India @jagograhakjago Pathetic service, why are you charging me bill every month, of you are unable to solve the issue or provide service.

  • KamalAdhikary18
    Kamlysium Adhikary (@KamalAdhikary18) reported

    @ViCustomerCare @ViCustomerCare "My network system is not effectively utilizing server resources, which is reducing overall performance. Please review and address this issue so that system efficiency can improve in the future." #ViCustomerCare #vi

  • rupali_1989
    Rupali Gadhave (@rupali_1989) reported

    @ViCustomerCare How many times do I need to complain? No signal, no internet for days now in alephata. This is pathetic service. I am seriously considering switching to another provider if this is not fixed ASAP@TRAI

  • ChefRohit001
    Rohit Sharma (@ChefRohit001) reported

    @ViCustomerCare I’ve replied. Please solve the issue as earliest.

  • rajivwarade
    Rajiv Warade (@rajivwarade) reported

    @ViCustomerCare I ordered a prepaid SIM via the Vi app for Wagholi, Pune. A local mini store called asking me to convert to postpaid; when I refused, they said no delivery agent is available. Customer care assured delivery but 24+ hrs no update. Please deliver my SIM or refund.

  • sandipjha88
    sandy (@sandipjha88) reported

    @ViCustomerCare u have zero connectivity in Parasnath,kodarma,other area while coming from Patna to Tatanagar by train. I am sending this msg using @airtelindia . I will have to switch my network. Can't pay both vendor.

  • ashutwit
    Ashu ( आशु ) (@ashutwit) reported

    @ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.

  • Balawan47721671
    Balawant (@Balawan47721671) reported

    Very poor network from VI. My service is completely stopped since today. No signal, no calls, no internet. This is affecting my work badly. Please resolve urgently. Location - Kasara Pincode 421602 @ViCustomerCare

  • Anshul8790
    Anshul Gupta (@Anshul8790) reported

    @ViCustomerCare Its powered by vi if u check screenshot mail id is of you broadband only there is no one to escalate they are just to poor in service

  • arvk_cyber_hub
    Arvind Kumar (@arvk_cyber_hub) reported

    @ViCustomerCare No updates yet on my issue

  • ashu84
    Ashutosh Bohra (@ashu84) reported

    @ViCustomerCare we are not at all happy with the network and facing problems in normal calls if you do not help urgently we would have no option but to port out of your network

  • johnrobinsonind
    Dr John Robinson (@johnrobinsonind) reported

    @ViCustomerCare 1st you don't have a network second after all this you people are teasing your customers ridiculously

  • Callmepruth
    Prathmesh Pawar (@Callmepruth) reported

    @ViCustomerCare Since yesterday, my VI SIM has no network—no calls, SMS, or incoming calls. This is affecting daily work. Please resolve this urgently. Is there an outage in my area? #VI #NetworkIssue