Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 12/29/2025 03:10

December 29: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pānīpat, Cochin, Kolkata, Pune, Ahmedabad, Hyderabad, Kolhāpur, New Delhi, Rājkot, Indore, Agra, Thiruvananthapuram, Mormugao, Bengaluru and Satna.

Loading map, please wait...
City Problem Type Report Time
IndiaPānīpat Total Blackout
IndiaCochin Internet
IndiaKolkata Internet
IndiaPune Total Blackout
IndiaAhmedabad Internet
IndiaCochin Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • HskShekhar Himanshu Shekhar (@HskShekhar) reported

    4/6 On insisting @GooglePay torture support to provide this details on email so i can forward to @ViCustomerCare they refused saying they can't provide email. On asking torture support to provide a competent authority for escalating issue they said they can't provide that too.

  • Unknown02964 zSameerJadhav|ValiFi. hive.Comb⚡(❄️❄️) (@Unknown02964) reported

    @ViCustomerCare 0 #ViFanOfTheMatch #IPL2022 #SRHvLSG @ViCustomerCare I am using Vi from last 2 years and never had any issues best Network.😎

  • HITESHA86069790 Hit Lal Aggarwal (@HITESHA86069790) reported

    @ViCustomerCare Still very poor network

  • HskShekhar Himanshu Shekhar (@HskShekhar) reported

    5/6 At last @GooglePay torture chat support asked to contact bank i.e @ICICIBank_Care as @ViCustomerCare has not received payment and as per Gpay payment is successful. Right now I am a ball in "pass the ball" game where i am being handed from one player to another.

  • VirendraVishth वीरेंद्र विष्ट Virendra Vishth🇮🇳 (@VirendraVishth) reported

    @ViCustomerCare If your pack is truly unlimited, then why it asks fo recharge again. But with my Jio Sim, I was able to call that customer care number without any problem. Your customer support says that the called number is a chargeable number, so the call was not going,

  • Crazy_Ayush1 Ayush Sharma (@Crazy_Ayush1) reported

    @ViCustomerCare Some additional services has been activated on my number and balance deducted. My number was on DND and as promised over call last time none of this will happen again but Alas! I've to tweet again. Help!

  • Rahulshahqwe Rahul (@Rahulshahqwe) reported

    @ViCustomerCare Network down at andheri West from last 2-3 days Costomer care not ready to take complains Exact location apna bazar/d.n.nagar metro Junction Look in ton this as we have paid u for the same and not getting service for the same Should we aproch costomer court

  • SumeetSahni Sumeet Singh Sahni (@SumeetSahni) reported

    @suyashjain1 @ViCustomerCare Vi customer care is the worst!!! I have had most horrible experiences with them. If you can get your number ported out from them asap like I did.

  • VirendraVishth वीरेंद्र विष्ट Virendra Vishth🇮🇳 (@VirendraVishth) reported

    @ViCustomerCare See DM. Concern:I have an active pack. It is truly unlimited. But when I called a customer care number of Max Life Insurance (18601205577) from my VI mobile number, the call was rejected with message "You have insufficient balance for this call, please recharge immediately".

  • AnilV92 Anil Vishwakarma (@AnilV92) reported

    @ViCustomerCare VoLte service not receive

  • NikhilAnand97 Nikhil Anand (@NikhilAnand97) reported

    @ViCustomerCare @dadofbonhisha But internet poor

  • amrgonsalves Annamaria (@amrgonsalves) reported

    @ViCustomerCare Iam facing severe network issues with Vodafone today . This is customer care . We won't receive calls re the sub standard service but definitely harrassment calls to pay bills and reminders and more reminders for the same!

  • Harsh57537839 Harsh Agrawal (@Harsh57537839) reported

    @ViCustomerCare hii just got to know that you dont have coverage in Leh ladakh.Though i was not surprised as your network 📡 is a problem in metropolitan areas too but I have been your postpaid customer for 25+ years what am I supposed to do now my phone calls are important

  • KOTHALEMANOJ KOTHALE MANOJ (@KOTHALEMANOJ) reported

    @ViCustomerCare We have beenmaking repeated network relatedcomplaints to youfor the last many years that at our given addresswhere we live,we do not get yournetwork inside that house,neither internet is running not calls are coming and we do notknow it means no network 9374724270

  • NirmalDebNath8 Nirmal Deb nath (@NirmalDebNath8) reported

    @ViCustomerCare The main problem with vi is your indoor coverage is **** internet doesn't work properly especially indoor. I need to switch to 3g indoor for using internet... Improve your 4g indoor coverage in my area already complained more than 100 times no use.

  • MahimaA40795049 Mahima Agarwal (@MahimaA40795049) reported

    @ViCustomerCare 4th April - A4) 142 Wickets #ViFanOfTheMatch #IPL2022 #SRHvLSG @ViCustomerCare Best service provider in India. Received my lost sim card no within 10 minutes 🥰🥰🥰🥰

  • Shivans92762068 Shivansh (@Shivans92762068) reported

    I am frustrated with your service dear @ViCustomerCare. I promises to you if you will not resolve my network essue today then I will never use your service thank you. 🙏🙏 @VodaIdea_NEWS

  • HskShekhar Himanshu Shekhar (@HskShekhar) reported

    2/6 @ViCustomerCare asked to check if payment went through. So I approached @GooglePayIndia ( Complaint Id: 8-8437000032623) and had worst nightmare on chat with their support person. I wish nobody has to go through @GooglePayIndia good for nothing chat support torture.

  • PritamG Pritam Guha (@PritamG) reported

    @vodafone @ViCustomerCare Stop harassing your customer with nonsensical logic and utter bullsh*t. I have provided enough evidences in my previous tweets. Like your network, your ethics are also dead it seems. #Shameless #Vodafone

  • ajithkumar10352 Ajithkumar10352 (@ajithkumar10352) reported

    @ViCustomerCare hello ! ⁨VT-ViCARE⁩ , I am living the Chennai I have can't use your internet and voice calling features I have face this problem today and yesterday I have Khan complaint your customer services please help me and.

  • HskShekhar Himanshu Shekhar (@HskShekhar) reported

    3/6 So @GooglePayIndia torture chat support informed that payment is successful. On telling @ViCustomerCare contradicts their claim they told refund will be provided in 7-10 days ( btw 20 days have already passed ).

  • scarlet_explosv E. Scarlett (@scarlet_explosv) reported

    @ViCustomerCare Could you please check your DMs? Need help with a number that isn't working.

  • AartiAgarwal247 Aarti Agarwal (@AartiAgarwal247) reported

    @ViCustomerCare no network from past one hour… tried turning off the phone, keeping on fight mode… Hope it gets restored soon

  • HITESHA86069790 Hit Lal Aggarwal (@HITESHA86069790) reported

    @ViCustomerCare How many times you note concern? You have not take any action or sort out my problem.

  • imcrazydeeps தீபன் (@imcrazydeeps) reported

    @ViCustomerCare Please tell me....if SIM is not capable for SMS. What should I do. Can I port to other network.

  • VirendraVishth वीरेंद्र विष्ट Virendra Vishth🇮🇳 (@VirendraVishth) reported

    @ViCustomerCare You have given the same old theory as given by your customer support executive that some numbers are chargeable even under higher unlimited plan. But my question remains that why calling those numbers is chargeable only in VI and are absolutely free from Jio unlimited plans.

  • subhagnihotri shubh agnihotri (@subhagnihotri) reported

    Why my internet is not working Even i got an active data pack Ur service is getting worse day by day @ViCustomerCare Help me out asap

  • MahimaA40795049 Mahima Agarwal (@MahimaA40795049) reported

    @ViCustomerCare Q5) Ans. ✅ KL Rahul. #ViFanOfTheMatch #IPL2022 #SRHvLSG @ViCustomerCare Best service provider in India. Received my lost sim card no within 10 minutes 🥰🥰🥰🥰

  • SurendraBhima1 Surendra Bhima (@SurendraBhima1) reported

    @ViCustomerCare As your customer care said we not able to give more range in your area. If you think that it's my fault to live in hilly area than why you put that tower on mountain. They also said speed of internet connection will be 2mbps but it's not. Only 100 kbps you provide us. Give us.

  • KOTHALEMANOJ KOTHALE MANOJ (@KOTHALEMANOJ) reported

    @ViCustomerCare @ViCustomerCare We have beenmaking repeated network relatedcomplaints to youfor the last many years that at our given addresswhere we live,we do not get yournetwork inside that house,neither internet is running not calls are coming and we do notknow it means no network 9374724270