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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Chhindwāra, Bengaluru, Guwahati, Pune, New Delhi, Bilāspur, Nagpur, Āsansol, Ghātāl, Kurukshetra, Chennai, Hyderabad, Erode, and Ahmedabad.

CityProblem TypeReport Time
Mumbai Phone 10 hours ago
Chhindwāra Total Blackout 12 hours ago
Chhindwāra Phone 13 hours ago
Mumbai Internet 15 hours ago
Bengaluru Internet 20 hours ago
Guwahati Total Blackout 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Your response acknowledges that there is a coverage issue at my location, yet I continue to be billed the full amount every month. If you are aware that you are unable to provide the promised level of service at my location, charging the full tariff is neither fair nor justified.

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @ViCustomerCare I want to close my sim Help me with it

  • bharatiyegorkha
    Anil Suryabanshi Thapa (@bharatiyegorkha) reported

    @ViCustomerCare I just ran out of data before the expiry of my Rs 365 plan which according to your VI app is an Unlimited Data Plan . Why mislead the customers. I believe time has come to change the network service. #Vodafone

  • dsouzaoscar
    oscar D'souza (@dsouzaoscar) reported

    @ViCustomerCare can you please update me why incoming massages are stopped on my mobile number. Since Monday 6 july 26 there is no network and internet connection. Where is your accountability.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @Gaurang_Analyst Issue k notes banate raho, resolve mat karna

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @ViCustomerCare @JioCare port out soon in Jio please help now Quit never used Mf internet speed 398 rs only loot Jio reply now I want to port out soon

  • SB_chem0206
    Shashi Bhushan_Chemistry (@SB_chem0206) reported

    @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @ViCustomerCare I all ready deposit cheque payment on time now Vodafone send me message your didn’t receive premium customer executive her name is Akansha her said sir it’s your responsibility you can go Vodafone store and search your check is this the way premium customer trading? Tell me via India?

  • NikkuNitish
    Twittter🐦𝕏 (@NikkuNitish) reported

    Sim is not working from yesterday why @ViCustomerCare

  • chithravela
    Prasanth Raveendran (@chithravela) reported

    @Iam_neeteesh @ViCustomerCare Same with me, no solution even after 1.5 months. They are such incapable folks.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @ViNewsOfficial Bhai kuchh hua mere issue ka? Talking to chat support - same copy paste replies, twitter - dead man operating @ViCustomerCare , vi customer care email id - operated by full time sbi manager whose primary job is to serve lunches in sbi.

  • VikmaniAkshat
    Akshat Vikmani | ETHGas ⛽ (@VikmaniAkshat) reported

    @ViCustomerCare what a scam is vodafone doing on app 399 plan they give me as unlimited 5g data but the net is not working also today on ivr ingot to know daily 1 gb net plan as they give 100 rs discount and do this scam required explanation vodafone #scam #fraud @band

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare kuchh kijiye bhai hamara….dm karke 24 hours k liye gayab ho jaate hain. Vi se support lene se pehle amrit peena zaruri hai, coz it takes lifetime to get something from them @TRAI .3rd July till this time, only info exchange.

  • RahnumaAhmed2
    Sarfaraj Ahmed (@RahnumaAhmed2) reported

    @ViCustomerCare Issue-Last 10 days Locality-Rajeev Colony Berasia Road Karond Bhopal Pincode-462038

  • thatuglylad
    Anup K. Pandey (@thatuglylad) reported

    @ViCustomerCare Porting to another network, don't need your help!

  • DharvendraY
    Dharvendra Pratap Singh Yadav (@DharvendraY) reported

    @ViCustomerCare Sector 34 Pocket 4 Rohini 110085, inside the flats, the network problem exists regarding the 5G network we can say a big problem

  • RamanandMishra1
    R P Mishra-- मिश्राजी. (@RamanandMishra1) reported

    @ViCustomerCare Hi vi customer care My fone is very slow. I cant watch anything unintereptedly on mobile.

  • Bamgm14
    Arpan George Mathew (@Bamgm14) reported

    @ViCustomerCare This is extremely horrible service My Grandmother is very sickly and can't visit the local customer service centre due to advanced age. My family and I have called on multiple occasions only for them to visit the home for recertification of KYC to no help

  • kaliki2012
    Ravi Kaliki (@kaliki2012) reported

    Hello @ViCustomerCare Below name update request is still pending. Pls fix & confirm. reference numbe KAR-V02131571080.

  • NiwasMishra5
    Niwas Mishra (@NiwasMishra5) reported

    @ViCustomerCare @Dev_Fadnavis Any update why this problem not solved

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare If possible can I please get slightly faster help, my dad will kill me. 🥲😭

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare Hello Team, one of your team member reached out to me. At that time my network was working but after an hour again there is no network

  • cyber_anna
    MeShrikrushna (@cyber_anna) reported

    @ViCustomerCare 199 is active till 17th. IVR say recharge of 365 is valid till 17th. Still SMS sending fails. Checked sms center etc, but didn't helped. This is to much frustrating. Way poor service. #worstService #Vi #frustrating

  • DharvendraY
    Dharvendra Pratap Singh Yadav (@DharvendraY) reported

    @ViCustomerCare Sorry due to network issue this above message I have not seen

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you so you're not going to solve my problem From past 6month I have hear we can't Solve you're problem I think I should have port out earlier As loyalty mean nothing to you Now it time port Worst experience in vi

  • VShallChoudhari
    Vishal Choudhari (@VShallChoudhari) reported

    Dear @ViCustomerCare You are missing out to capture entire town in Pune. #Ravet is cursed with one of the worst network service. Only @airtelindia works but as soon as electricity is gone airtel to bids farewell. Enough opportunity for you establish a good user base. #airtel #jio

  • taashi2crawl
    Taashi Thukral (@taashi2crawl) reported

    @vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    @ViCustomerCare I have recharged 399 rupees now, but my internet is not working. I tried to reach 191 and 121, but I couldn't connect with the agent, there's no problem with my mobile, problem VI network, Please solve issues

  • ayan11102
    Ayan (@ayan11102) reported

    @ViCustomerCare Did a terrible mistake of porting to vodafone from Airtel. Bad network eelverywhere I am going. Today my family is in Shantiniketan and we are struggling. Please let me know how fast I can port back to Airtel