Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (23%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guntur, Bhopal, Kanpur, Bengaluru, Chhindwāra, Kolkata, Guwahati, Cochin, Jaipur, Raipur, New Delhi, Patna, Nashik, Pathanāmthitta, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Guntur
|
Total Blackout | 13 hours ago |
|
Bhopal
|
Phone | 21 hours ago |
|
Kanpur
|
22 hours ago | |
|
Bengaluru
|
Total Blackout | 23 hours ago |
|
Chhindwāra
|
1 day ago | |
|
Kolkata
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Raju Gosling (@billyoftea) reported@ViCustomerCare your "unlimited" plans are anything but unlimited. Mixed information across the app, WhatsApp and customer care ai bot with data slowing despite an active hero unlimited pack
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare I expect this matter to be treated as a priority and resolved at the earliest. If this unauthorized charge is not reversed promptly, I will have no option but to initiate the process of porting all my family’s Vi mobile connections to another service provider.
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Adarsh (@abcdarsh) reported@ViCustomerCare i ordered sim for port, but on 24th but still no delivery agent arrived, you dont need new customer?
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Z (@Malyk421) reported@ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution
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Vinkesh Thareja (@VinkeshT) reported@ViCustomerCare Dear Sunita Thanks for reaching out to me, I am facing similar issues in BD Can someone reach out to me urgently, since some important banking tasks are on hold since I am not able to access net This is extremely urgent. I have tried from this side but not able to connect.
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🅑🅘🅑🅗🅤🅟🅡🅐🅢🅐🅓 (@7bibhuprasad) reportedI have been complaining repeatedly about network issues but nothing has been done. Please find solutions for my location, otherwise porting will be the way to go. @ViCustomerCare
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Ankesh (@thisisankesh) reported@ViCustomerCare @ViCustomerCare what is the update on my SIM delivery complaint with Ref. No. MUM-N02159742336?
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योगेश दौंड (@yogesh_daund) reported@ViCustomerCare f*ck you m*ther f*cker. for your network 🛜. 🖕
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Aashutosh choubey🇮🇳 (@Mrchoubey_) reported@ViCustomerCare @JioCare coming to you buddy... Please help me
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Vinkesh Thareja (@VinkeshT) reported@ViCustomerCare Dear Ms Sunita U picked up the issue correctly the IR pack is deactivated BT I never asked for the deactivation Kindly get this activated urgently Until you picked up this issue none of the VI agents were able to resolve the matter I spend 3 hours chatting with VI with no result
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விவேக் நா 🅽🆃🅺 (@vvkrj88) reportedToday, my phone didn't work from 3:15 PM to 3:37 PM. The moment my recharge pack expires, you disconnect the service without even a one-minute delay. Who is going to pay for the loss caused by this outage? Is your father going to compensate me? @ViCustomerCare @vibusinssindia
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☘️ (@japanisikka_) reported@ViCustomerCare I have already paid for caller tune yet it is not activated, and when I try to set tune, it asks me to pay again. Help me with refund. This is not acceptable!
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விவேக் நா 🅽🆃🅺 (@vvkrj88) reported@ViCustomerCare Today, my phone didn't work from 3:15 PM to 3:37 PM. The moment my recharge pack expires, you disconnect the service without even a one-minute delay. Who is going to pay for the loss caused by this outage? Is your father going to compensate me? @ViCustomerCare @ViBusinessIndia
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Sapphire Software Solutions (@SapphireSoftwa) reportedHello @ViCustomerCare It's been 4 months since I reported serious network issues, but there's still no resolution despite multiple complaints. I keep getting assurances while the problem continues. Please provide a permanent fix instead of repeatedly closing complaints.
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RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported@ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.
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Karthik S R (@srkvasista) reportedHello @reliancejio @ViCustomerCare do you have any better postpaid family plans for 5 SIM together?? I'm using @airtelindia which is too costly and I'm using airtel from 14 years, no offer and very poor network as well.
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Kapil (@Kapil0404) reported@ViCustomerCare Continuous internet issues even in open areas. Tried all troubleshooting, changed phone settings, and used the Vi app, but nothing worked. It shows 4G+/5G+, yet even YouTube won't load and my phone heats up. Switched from Airtel expecting better. May move to Jio.
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Yashashvi Kasera🇮🇳 (@YashKasera1212) reported@ViCustomerCare This repeated delay is extremely frustrating. I've already paid for the service but haven't received the SIM. Please look into this urgently and either deliver my SIM immediately or provide a proper resolution. I can share my order details via DM. #Vi #MNP #CustomerService
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Khushboo Khan (خوشبو خان) (@Khushbookhan_) reportedHey @ViCustomerCare Your Vi store executive imposed and convinced me to convert my 16-year-old mobile number from prepaid to postpaid. Within just one month, the number was permanently deactivated. This wasn’t just any number it belonged to my late father, and I had kept it active as a cherished memory. Your executives are literally scammers who unnecessarily force postpaid connections on customers. I expect a proper explanation and an immediate investigation into how a 16-year-old number could be permanently deactivated so quickly?? And help me to get it back asap.
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Digambar Kumbhar (NISM Certified) (@KumbharDigya) reported@ViCustomerCare worst ever service experienced in Kandivali east Thakur village store in Mumbai. No proper resolution of complaints. if we have to call ur customer care no then what is d use of opening customer care center offline. please do close this centers. y wasting money?
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.
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Kamal Chatterjee (@ChatterjeeKc) reportedI have a post paid connection with international roaming pack but this is highly irritating and frustrating that every time we travel abroad the international roaming service is not working. Even the number is not showing any signal. Can you please look into it. @ViCustomerCare
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Ashutosh Date (@ashu_d08) reported@ViCustomerCare Absolute pathetic internet speeds at Bhopal airport. Increasing prices of basic recharge packs & providing such disgusting service. Proper scam. #fraud #scam
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Bahujan samaj (@Bahujangirls) reported@ViCustomerCare Please, you are requested to solve this problem immediately. The way people porting your SIM in Tehsil Baheri, District Bareilly, Uttar Pradesh are charging money in a forced manner, this is not right at all.
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Rak Patel (@rakesh_piecrush) reported@ViCustomerCare No need to update just remove family plan and let me port to other network 🙏🏻🙏🏻🙏🏻🙏🏻
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Sanatan Dharm - Ek Hi Dharm (@SanatanHiDharm) reported@airtelindia @ViCustomerCare Network has become Pathetic....Saw Zero Network in Udaipur and now in Kolkata
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare You have asked same repeatedly questions. 1. Since when ? Ans. Network problem happens any time any day. 2. Location? Ans. Refer previously given. Note: this is not only location specific or since how long. This is matter of continuing the good network services. @TRAI
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DSTK (@dstecknowledge) reported@ViCustomerCare See I’ll port out my sim to Jio just 38days left in 90days of cool down period, so I request don’t deactivate my SIM card without my consent, i can’t be a customer of such pathetic company but bcz 90 days of cool down period is there else I might not stay 1 sec on vi network
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Kishan Prajapati (@kishansp276) reportedHi @ViCustomerCare @JioCare, the network coverage in Nana Chhapara, Kashindra (Ahmedabad) has been extremely poor. We have over 300-400 bungalows here, and recently around 300 people have already ported to Airtel out of frustration. Please improve the network ASAP! #Vi #Jio
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Ashwini Kumar Mishra (@ashwini1806) reported@ViCustomerCare dear Vodafone, i have experienced worst service by your team never recommend to anyone. My account has been suspended for no reason and reactivation is not happening. Worst customer service i have ever seen