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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Imphal, Ahmedabad, Mumbai, Rohtak, Bilāspur, Lucknow, Cochin, Gurgaon, Pune, Gangtok, Ludhiāna, Kāndi, Chennai, Bengaluru, and Kozhikode.

CityProblem TypeReport Time
Imphal Internet 16 hours ago
Ahmedabad Total Blackout 19 hours ago
Mumbai Internet 22 hours ago
Ahmedabad Wi-fi 1 day ago
Ahmedabad Internet 1 day ago
Rohtak Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Help me with a concrete resolution asap

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • NatashaNats5
    Natasha Nats (@NatashaNats5) reported

    @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

  • DJGabruu
    DJ (@DJGabruu) reported

    @ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare The issue is not yet resolved

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines

  • _ArifAbbas
    Arif (@_ArifAbbas) reported

    @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥

  • tabrejshekh
    Tabrej Shaikh (@tabrejshekh) reported

    @ViCustomerCare Hi Team, I purchased a new Vi SIM over two weeks ago, but it is still not activated. I have contacted multiple Vi stores, but the issue remains unresolved. This delay is causing inconvenience. Please look into the matter and activate my SIM at the earliest. Thanks

  • shahvishall
    Vishal Shah (@shahvishall) reported

    @ViCustomerCare not able to start profile Tunes pls Solve the problem

  • srk82482
    shaikh sharukh (@srk82482) reported

    @ViCustomerCare No need of that now as i am going to port my network

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    Gross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    @ViCustomerCare This problem is not a specific number problem it's a collective problem for many users so establish a Vi network in my area. Location+Village-Barwan Ratti Patti, Sub Division -Belthara Road, District -Ballia UP East,Pin :-221716 Kindly look into this problem a fix this ASAP

  • megha_chadha
    Dr. Megha Chadha (@megha_chadha) reported

    @ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • Mr_Ayush___
    Ayush ✨ ( AK ) (@Mr_Ayush___) reported

    Hey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .

  • VaibhavRathod24
    Vaibhav (@VaibhavRathod24) reported

    @ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • Mehan_kartik
    Kartik (@Mehan_kartik) reported

    @ViCustomerCare what the heck is wrong with your network in Delhi NCR today? #vidown

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Have already Shared 25 mins before and still same issue is being faced

  • _lowkeylaila
    lailaaa (@_lowkeylaila) reported

    My maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!

  • Bhimarmyup57
    Kushinagar ki awaj 🇮🇳💪 (@Bhimarmyup57) reported

    +919974647458 Sir, this number is in my name, I am not working on this number, how can I close it? @ViCustomerCare

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    @ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?

  • emotekonline
    Umang Pandya (@emotekonline) reported

    @ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..

  • sharmidas
    sharmistha ghosal (@sharmidas) reported

    @ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    Dont make me cry @ViCustomerCare , i am too frustrated and i will complain on district consumer court if this not resolve soon, i mean i want it now now now, not a single minutes wait, even i can't call on 198 and 199 for help, ivr told first make first recharge #viscam #viindia