Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Medinīpur, Kannur, Durgapur, Kolkata, Āsansol, Shiliguri, Rohtak, Chhindwāra, Guwahati, Bhubaneshwar, Haldia, Ahmedabad, Mumbai, Kozhikode, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Medinīpur
|
Phone | 11 minutes ago |
|
Kannur
|
Internet | 19 minutes ago |
|
Durgapur
|
Internet | 32 minutes ago |
|
Kolkata
|
Internet | 41 minutes ago |
|
Āsansol
|
Internet | 1 hour ago |
|
Shiliguri
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mishra (@Himangshuji) reported@ViCustomerCare I have around 20 days left in my unlimited data prepaid plan, but daily data is not working beyond 1 GB. After countless calls to customer care, I am unable to get any solution.
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Sundar Thiyagarajan (@scientysundar) reportedWhy is the VI network so down? I have recharged 399 rupees pack - For my mom I have recharged a 3 month pack, my brother also is using an active pack, but why there's no internet? Is that a scam? Why are you people doing this? I already have a DM. @ViCustomerCare @DoT_India
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Shashi Bhushan_Chemistry (@SB_chem0206) reported@ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?
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Ashoke Das🙏 (@AshokeDas95) reported@ViCustomerCare So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏 If VI cannot solve my problem, please let me know.
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Adnan (@Adnan_1701) reportedAnd @ViCustomerCare service is worst didnt even reply in dm .
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JAGANNATH MISHRA (@jmishra11) reported@ViCustomerCare I have not received any solution for this
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LogicOverDogma (@Raymondredingtn) reported@airtelindia @ViCustomerCare, you guys should demand a commission from local Wi-Fi dealers past Z Corner, Manjari. Your indoor network is so non-existent that we are literally buying broadband just to make a voice call. Brilliant business model! 👏👏📱
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Dharvendra Pratap Singh Yadav (@DharvendraY) reported@ViCustomerCare Sector 34 Pocket 4 Rohini 110085, inside the flats, the network problem exists regarding the 5G network we can say a big problem
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VIMAL KUMAR (@iammrvimal) reported@ViCustomerCare @PhonePe_ Additionally, I tried contacting customer support by calling 199, but there is no clear option to speak with a customer care executive. The IVR only plays automated messages and provides no straightforward way to reach a representative and discuss the issue.
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Raj Chag (@Chag_Life) reported@ViCustomerCare I received the call from you and we talked. You need to take action against such sales executives. Her name was Rani and branch was Raichura Circle, Borivali West. They wanted just our money rather than resolving our problem. They made my uncle sit for 1.5 2 hours due to this.
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Falgguni Trivedi (@falgunitweets) reported@ViCustomerCare no network!.you have all my details already sent ..don't copy paste old questions and ask in dm.
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JAGANNATH MISHRA (@jmishra11) reported@ViCustomerCare @viindia The company has neither resolved issue nor any of its executives are bothered to respond.everytime only call comes and says my senior will approach
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ಕಿರಣ್ ಸಜ್ಜನರ್ a.k.a MaxKir (@KiranSajjanar) reported@ViCustomerCare Kindly look into this issue immediately and ensure my SIM is delivered without any further delay.
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Tushar Rangari (@TusharR01014337) reported@ViCustomerCare @vi_vodafone You guys only give auto-replies to tweets and ask to DM. After that, you don't even read the messages in the DM, so how is our issue supposed to get solved?
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Ashutosh Rout (@Avinav1996) reportedDear Team pls revert my query @JioCare @ViCustomerCare why r u not improve u r service from my location @TRAI
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Sunny Pariani (@sunnypariani) reported@ViCustomerCare ordered sim online on 13 July. The customer service exe called & said sim will be delivered on 14 July. Today is 17 and there is no communication. regret using VodafoneIdea. Poor & terrible service. PLEASE CANCEL MY ORDER
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Sarfaraj Ahmed (@RahnumaAhmed2) reported@ViCustomerCare I can't download vi app, And the reason for this is the entire network of VI.
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Er. Gautam Gajbhiye (@GautamSDG) reported@ViCustomerCare Internet is not working here in nagpur. Location:- Panjri , behind Le meridian hotel.
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Ritesh (@Ritesh48430606) reported@DrSnehasish @ViCustomerCare Same here in burdwan ,pin 713104, signal fluctuations and internet not working @ViCustomerCare
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utpal senapati (@Utpal_90) reported@ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare
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Vipin Choudhary 📊 (@SwingWithVipin) reportedIs there any visit to concerned location if I complain about slow internet speed issue? @ViCustomerCare
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alone boy (@syed55454) reported@ViCustomerCare, your 4G network offers excellent speed, but airtel's4G/5G network is very slow. Please fix your 5G network or switch users to a stable 4G experience. Why are you charging for 5G while providing such poor service, @airtelindia? I'm planning to port my number to Vi
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HARJEET SINGH (Harry) (@iam_Harjeet_Pb) reportedDear @ViCustomerCare, I recharged my Vi mobile number through a retailer yesterday, but the recharge was mistakenly done on a jio number instead of my Vi number. Kindly help resolve this issue and credit the recharge to my Vi number or guide me on the next steps. Thank you.
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Alien X (@Its_Bluis) reported@vodafoneIN_Fdtn @ViCustomerCare Kindly requesting if there are any nearby VI towers available please shove it into your *** as much as possible so the network remains weak enough for us
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Radheshyam Prajapat (@lovebeats4) reported@ViCustomerCare Noting it" doesn't fix my network. I've been stranded without calls and internet all day. I need a resolution, not a template response. When is this actually getting fixed?
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Taashi Thukral (@taashi2crawl) reported@vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!
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King in the North (@TRIPLE_S2323) reported@ViCustomerCare I want to close my sim Help me with it
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Samir (@Samir58954972) reported@ViCustomerCare facing the worst possible internet speed for the past 2 months. Have raised complaint multiple times but still not resolved. Tried again to raise a complaint today but guess what internet speed is so slow can't even raise a complaint in your app. Fix this ASAP
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Anaik (@Anaik_DevX) reportedHi @ViCustomerCare, I accidentally recharged my Vi prepaid number with the wrong plan. Could you please help me change it to the correct pack or let me know if there's any possible resolution? I've already tried reaching out and would appreciate your assistance. Thank you. #Vi #CustomerSupport @ViCustomerCare
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PoliticX (@politicxind) reported@Soumodityax @ViCustomerCare @ViCustomerCare This is pathetic customer support. Repeatedly ignoring customer complaints is unacceptable. Stop ignoring this issue and resolve it immediately.