Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (58%)
- Total Blackout (20%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ahmedabad, Lucknow, Chhindwāra, Bengaluru, Kanpur, Babugarh, Cochin, Agra, Kozhikode, Pune, Allahābād, Imphal, Agartala, Chennai, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Internet | 7 hours ago |
|
Lucknow
|
Phone | 7 hours ago |
|
Chhindwāra
|
Internet | 18 hours ago |
|
Bengaluru
|
Phone | 23 hours ago |
|
Lucknow
|
Internet | 1 day ago |
|
Kanpur
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Israel-Iran-war-news (@Israel_Iran_war) reported@Tha_WolfxN @ViCustomerCare Vodafone Idea has 8,00,000 mobile towers. Vi has strong network
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Pankaj Yadav (@Yadavpanks007) reported@ViCustomerCare Ported from @Jio to @Vi. Biggest mistake—worst network experience ever. Regretting it already! 😤
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Sach (@rahulp_iitk) reported@ViCustomerCare I ve been Vi/Vodafone/hutch/Orange customer for 20 gears
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Rahul Mahato (@RahulMa69765623) reported@Kuberankubee1 @ViCustomerCare How is the service there because in Calcutta it has not been started yet.
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Vidyut (@Vidyut) reportedUpdated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.
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NullVoid (@mixxvice) reported@ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.
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Shashank Tripathi (@Shashan47905317) reported@ViCustomerCare Sorry to say but you are worst of worst, because of your service only you stand at lowest in market, and you will not improve ever, you are begger you will just charge money in the name of bill but you will not improve your quality
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Rajat (@abeyaaaaaar) reported@ViCustomerCare I just wanted to share my advise, those funds could have been used on your network to provide good network service to existing customers. When existing customers share the good feedback of your network, that's what get you more customers. Not a fandom of SRK
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DARTH VADER (@DARTHVADER__) reported@ViCustomerCare did hiring srk fixed your fake 5g network? rather than improving network and lowering price you keep spending useless promos. losses keep getting wide and wider
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Bikash Mishra (@BikashMish18721) reported@IndianTechGuide We support @ViCustomerCare
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N4M Media (@News4masses) reportedComplaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare
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Charchil Mehta (@charchilmehta) reported@ViCustomerCare I’d like to draw attention to the Bihta area in Patna district, where NIT Patna’s Bihta campus is located. With 4,000+ students, it’s disappointing that none of the major telecom operators provide proper 5G connectivity here. Airtel, Jio, everything sucks.
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Thanasekar K (@thanasekar_) reported@ViCustomerCare Is this the change you have got? Really? We are expecting something that benefits customers who want to switch from other network. Since Airtel has raised minimum recharge plan to Rs.350/- We assume that you won't do the same mistake.
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Laxdip (@GautamLaxdip) reported@ViCustomerCare Network change kr mc pahle..
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Aseem Sharma (@AseemSh41209492) reported@ViCustomerCare Hi Team, hope you're well. Your dept has declined to register a network coverage issue for a specific area, as I don't reside there. I visited that place & there was no data connectivity, hence I raised a concern. Please be fair & resolve this issue... Senseless!
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Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported@ViCustomerCare Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!
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Gill (@Hanjigill) reported@ViCustomerCare Instead of spending so much money on promotion, you should fix the network with that money. That would make a lot more sense.
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Ravindra S Chowdhary (@RavinSChowdhary) reported@vodafoneIN Chronic network failure (calls + data) Pathetic after-sales & store support Policies that punish, not protect, customers I’ve raised multiple complaints; no meaningful resolution. Advice: Avoid Vi postpaid entirely. Worst telecom experience in every aspect. @TRAI @DoT_India
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Mohammad Huzaifa (@mdhuzaifa_7) reported@ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G
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That squirrel (@anjusabu) reported@ViCustomerCare It is not a situation or a problem. I merely tweeted about some pointless feature.
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naresh gajji 🇮🇳 (@nareshgajji1) reported@ViCustomerCare Hey @vicustomercare can you just look at pin code 508218 there is no indoor coverage, The main drawback was Vi indoor coverage please quickly fix it otherwise we switch to Jio.
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Jay (@jayhulke) reported@ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here
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Vidyut (@Vidyut) reportedIndia just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare
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Shwet Dalal (@imshwet25) reported@aditiraval @ViCustomerCare Ok . Using jio and airtel both. Airtel is worst for international roaming. And customer support is even worse in airtel
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Tedros (@vatsalhimself) reported@ViCustomerCare Hey @VodafoneIdeaIN @ViCustomerCare,writing on behalf of a friend.They bought an IR pack with no upfront country list, only to find Vietnam wasn't covered. Contacted support immediately, but reps delayed until auto-activation to deny a refund! Need this escalated & refunded ASAP.
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Gautam mitra (@Gautammitra4u) reported@ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.
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iam_arish_aribam (@ArishAribam) reportedYo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare
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Uttam Yadav (@_yuttam95) reported@ViCustomerCare I don’t think i will get resolution, i just wanted to take action against the person who attended my call
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Ravindra S Chowdhary (@RavinSChowdhary) reported@ViCustomerCare I don't think that you guys can resolve the issue, it's beyond your preview 😕
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Choudhary Nirbhay Singh Siddhu (@ChoudharyNBY) reported@ViCustomerCare bad network 😞