Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 31: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shillong, Jaipur, Guwahati, Ahmedabad, Chennai, Chhindwāra, Patna, Agra, Cochin, Mumbai, Kolkata, New Delhi, Meerut, Lucknow, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Total Blackout | 15 minutes ago |
|
Jaipur
|
Internet | 29 minutes ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Chennai
|
Phone | 3 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Dawane Group (@dawanegroup555) reported@vodafone @VodafoneIN_News @ViCustomerCare We have had no network for the last 4 days. Location: Dahanu, Palghar – 401601 No calls, no mobile internet—completely disconnected. Kindly restore the network immediately and compensate/extend the service for the 4-day outage.
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Aashutosh choubey🇮🇳 (@Mrchoubey_) reported@ViCustomerCare @JioCare coming to you buddy... Please help me
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MANGLAM Tiwari (@ManglamTiwari0) reportedReally frustrated with (VI) 😡 Internet barely works, no proper support, and yet the recharge plans are getting more expensive every time. Paying more for worse service is just not acceptable! @ViCustomerCare @DoT_India
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Agrawal Pramod (@agrawalpramod75) reported@ViCustomerCare network missing kinldy arrnage booster, Sec.92 Manesar-122505
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To the point (@skejanthkar) reportedHello @ViCustomerCare I applied for port out request. Your customer care firstly declined saying it is family plan and when I delinked the other phone number via VI app as separate connection, it has been pending for over two weeks. Why should I pay bill despite not using?
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To the point (@skejanthkar) reported@ViCustomerCare Request you to initiate port out facility at the earliest as I have already shifted my family to new network due to poor connectivity of your network at my premises.
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Rohit Ramrakhyani (@rohitramrakhyan) reportedIndoor network problem in shaktinagar ,gandhidham despite repeated complaints problem not solved @ViCustomerCare
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Aditya Kumar Jha (@adityakrjha77) reported@ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare Third class service provider Not fulfilling promises Cheating customers
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Sohom (@SohomDas10) reportedMy @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI
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Suleman Khan (@SulemRJK) reported@ViCustomerCare @ViCustomerCare Internet isn’t working despite payment. Your team asked me to wait 4 days, missed the promised callback time, and the issue is still unresolved. Unacceptable delay & service deficiency. Need immediate resolution & compensation for the inconvenience caused.
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utpal senapati (@Utpal_90) reportedI feel Very Bad after 3 Days Past VI not take action after complaint that Network poor in Vapi ,Gujarat Area. They just pass the time by asking details nothing else. After received details just Silent. You should accept that Not able to restore the service @ViCustomerCare
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Drunk BATMAN (@Caped_Humor) reported@ViCustomerCare , I've already got my lost SIM barred, but I'm being asked to visit a Vi Store for a duplicate SIM. I live in a rural area with no nearby store and, due to health issues, I'm unable to travel long distances. If Vi can send representatives for new SIMs, why not 1/2
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not Yet Solved VI complaint . Please Deactivate my No . Not required VI service anymore .
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VALMIKI (@Valmikihoon) reported@ViCustomerCare Solved the problem or else we will port to another company.
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Kiran Gatla (@kirangatla) reported@ViCustomerCare Again no network from 4 hrs, what’s wrong with you guys? Are you going to compensate for the number of days being out of network coverage? Seriously it’s time to switch to @airtelnews now.
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ZishanKhan (@iamZishan_Ikhan) reportedVery bad network is being provided, we have to face problems. 🙏 @ViCustomerCare
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Alien X (@Its_Bluis) reported@ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt
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Suraj Bhagat (@surajbhagat98) reportedI want to have a recharge for 180 days..few days back, vi app showed an offer of 1.5 gb/data with unlimited calling for 180 days for 859 Rs...but that time I had already recharged...Now I want to recharge that offer...but it's not showing anymore...Can u pls help @ViCustomerCare
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RKP (@rkp2028) reported@ViCustomerCare Check pls why network on my number was down for sometime , yesterday night
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ShubhamBhalla (@shubham316) reported@ViCustomerCare hi, please answer for me. Is it possible to raise a complaint without having an alternate number?
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Thavanessh (@Thavanessh) reportedThanks for your reply @ViCustomerCare. I’ve sorted the issue. Still disappointed with my local network @CelcomDigi where I paid and no reply.
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Kamal Chatterjee (@ChatterjeeKc) reported@ViCustomerCare @TRAI pls intervene. They are putting international roaming customers at gun point wanting money. The Sim card does not connect to any network
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Drunk BATMAN (@Caped_Humor) reported@ViCustomerCare that info is of no help. We have already discussed the situation over the phone. Please share the locations of the retail touch-points for the PIN code. also,I would like to understand why a representative can visit for KYC in case of a new sim, but not for duplicate sim KYC 1/2
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Raju Gosling (@billyoftea) reported@ViCustomerCare your "unlimited" plans are anything but unlimited. Mixed information across the app, WhatsApp and customer care ai bot with data slowing despite an active hero unlimited pack
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Z (@Malyk421) reported@ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution
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Sanchit Sachdeva (@SanchitSac77212) reported@ViCustomerCare @ViCustomerCare This is my final request. Despite recharging with a 1-year plan, I'm still unable to receive incoming calls. I have raised multiple complaints yet no effective solution has been provided. Your team first promised resolution by 19th July still it isn't resolved!!
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Yogendra Saini (@yogendrasaini3) reported@ViCustomerCare I want to PORT my number 9643866896 to Airtel. But no one is giving proper response. Reason: Excess charged. Without authorisation. Poor customer service. I am shareholder also. If not resolved will take up in AGM and to trai.
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Aakash Jain (@IamaakashjJain) reported@ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.