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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Mumbai, Chhindwāra, Chennai, Vapi, Thāne, Imphal, Meerut, New Delhi, Pune, Patna, Ahmedabad, Bhopal, Vadodara, and Bharūch.

CityProblem TypeReport Time
Kolkata Internet 18 minutes ago
Mumbai Total Blackout 7 hours ago
Chhindwāra Internet 8 hours ago
Chennai Internet 8 hours ago
Vapi Internet 8 hours ago
Thāne Phone 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • himanshuu_gulia
    Himanshu Chaudhary (@himanshuu_gulia) reported

    @ViCustomerCare What's going on with your network? My internet has stopped working completely, and it's really affecting my work. Please fix this ASAP.

  • Alphacryptome
    Alpha Cryp (@Alphacryptome) reported

    Vodafone scammed me 854 rupees I applied for porting my Airtel sim to vodafone paid 854 online no delivery and their care denying for refund saying sir hmare hath me nhi h how to deal with this ?? Someone help please @ViCustomerCare

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    If you’re in Himmatnagar, Gujarat and planning to switch to VI SIM card then don’t do it, it so worse that I’m tired of raising complaints and today their executive applied for sim deactivation without my consent. @ViCustomerCare so pathetic service! Don’t port to Vi

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare I have massaged but no reply or no any call received from your side. not able to use Call and internet in 5 G and 4 G . Can i change the service provider?

  • nilavarasan_v
    Nilavarasan V (@nilavarasan_v) reported

    Dear @ViCustomerCare It has been more than 18 days from the date request over email still no resolution despite the assurance of resolution by 17-Jul-2026 given by your team. RTN-V02150804502

  • mathias_213
    Miller (@mathias_213) reported

    @ViCustomerCare Hi @ViCustomerCare , my broadband connection is not working since yesterday , operated as You broadband by VI (Account no - 2054960).

  • SaiKanu10908
    love (@SaiKanu10908) reported

    Pathetic service @ViCustomerCare

  • JustinMasce
    Justin Masce (@JustinMasce) reported

    @RanaAyyub @ViCustomerCare They are the worst.

  • Israel_Iran_war
    Israel-Iran-war-news (@Israel_Iran_war) reported

    @mg_IFS @ViCustomerCare @ViBusinessIndia Vodafone Idea has strong network

  • ppcintouch
    Prasanth Chithran (@ppcintouch) reported

    My wife's phone number stopped working all of a sudden. No incoming/outgoing calls, data and sms work. @ViCustomerCare - this is probably the worst service experience. Planning to switch to a different provider, doesn't seem to have any value in continuing with Vi

  • monu_kumar2
    monu-kumar (@monu_kumar2) reported

    @ViCustomerCare @ViCustomerCare Village Hathdihan, Dawath, Rohtas, Bihar (PIN 802226) has severe network issues — frequent call drops, unusable data. Ref MUM-N02154197536 still unresolved. Whole village affected. When will coverage be fixed? #NetworkIssue #Bihar

  • SanchitSac77212
    Sanchit Sachdeva (@SanchitSac77212) reported

    @ViCustomerCare I recharged my number with a 1-year plan, yet I'm still not receiving incoming calls. I raised a complaint and was assured it would be resolved by 19th July, but nothing happened. After raising another complaint, I was told to wait until 27th July. Solve ASAP!!!

  • suspunded
    surya (@suspunded) reported

    @ViCustomerCare @ViCustomerCare what kind of service you are providing. Pathetic. No reponse of DM, no reply for mail.

  • fanmahida
    𝐑. (@fanmahida) reported

    I have a FanCode subscription through Vi Movies & TV, but I still can't access the live stream of the Zimbabwe vs india match !!! What's the issue? @FanCode @ViCustomerCare

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.

  • dawanegroup555
    Dawane Group (@dawanegroup555) reported

    @vodafone @VodafoneIN_News @ViCustomerCare We have had no network for the last 4 days. Location: Dahanu, Palghar – 401601 No calls, no mobile internet—completely disconnected. Kindly restore the network immediately and compensate/extend the service for the 4-day outage.

  • AdipiJoshua
    Joshua Adipi (@AdipiJoshua) reported

    @VodafoneIN_News @ViCustomerCare funny part is both the CS Representative & Supervisor were denied to give Vodafone X account. Told it’s against to their policy. This is a public information thing But they denied. Very bad Bottom line is Vodafone needs to change, otherwise We Do

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare What exactly is the resolution here? If the problem has already been identified and a new site is required, why is there still no action after more than two months?

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare pls check direct message . help me

  • Gujarat_CJP
    Gujarat Jamavat News✪ (@Gujarat_CJP) reported

    @ViCustomerCare Your tower at Sansoli - 389320, Gujarat frequently stops working whenever there is an electricity outage. As soon as the power goes off, the mobile network and internet also stop working, causing major inconvenience. Please ensure proper power backup (battery/DG)

  • JawaharJonathan
    Jawahar Jonathan (@JawaharJonathan) reported

    @ViCustomerCare, I ordered and paid for a doorstep SIM delivery, but there has been no update or response. I have already called customer care twice, yet the issue remains unresolved. This is very disappointing.

  • iamyou198812
    iAmYou (@iamyou198812) reported

    @ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.

  • ashwini1806
    Ashwini Kumar Mishra (@ashwini1806) reported

    @ViCustomerCare Its pending since very long and your support system not working, i am very frustrated

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare It has now been more than 2 months, yet nothing has changed. When I asked why the new site has still not been installed, I was simply told that another visit would be arranged, and the call was disconnected. Now I have again received a message saying my complaint has been closed

  • hindurudrsingh
    RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported

    @ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    @ViCustomerCare Don’t send such generic messages, deep down your executive doesn’t even wants me to use vi because I’m raising complaints of slow internet speed over and over?

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

  • manish120890
    Manish (@manish120890) reported

    @ViCustomerCare Mobile 8791643198. Poor Network, specially no internet. All content are buffering. Pin code,370201 and 370210

  • samratca21
    सम्राट क्लिंटन आर्य (@samratca21) reported

    Dear @ViCustomerCare My mobile number has been placed under Negative Verification, and despite making repeated calls to customer care, visiting the Vi Store multiple times, and sending emails, there has been no resolution.

  • altruistic_in
    Rakesh (@altruistic_in) reported

    @ViCustomerCare Is Vodafone sms service down today ?? Not receiving any sms