Vodafone Idea (Vi) Outage Report
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (52%)
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Total Blackout (28%)
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Phone (17%)
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E-mail (2%)
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Wi-fi (%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jaipur, Bengaluru, Madurai, Chinchvad, Guwahati, Pune, Mumbai, New Delhi, Hyderabad, Bhubaneshwar, Ujjain, Aizawl, Vattiyūrkāvu and Malappuram.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur |
Phone | |
| Bengaluru |
Internet | |
| Madurai |
Internet | |
| Bengaluru |
Internet | |
| Chinchvad |
Internet | |
| Guwahati |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Eng. Sheraj Ahamad
(@SherajAhamad7) reported
@ViCustomerCare Vodafone people, don't you feel ashamed?You provide such a bad net, have some shame, you take money and make the public crazy.
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CA.PRAFUL
(@CaPraful) reported
Message received from @ViCustomerCare that 5G services in Ahmedabad, Surat and Vadodara available, in reality no 5G network. @jagograhakjago
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🌟GIVE REP FAN STAR 🌟
(@JayKumarGohil2) reported
Why am I paying ₹365 if I can’t even open basic apps? Why is @ViCustomerCare closing my complaints without a solution? I want: ✅ Issue fixed OR ✅ Full refund Otherwise, I’ll go to @TRAI and consumer court.
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🌟GIVE REP FAN STAR 🌟
(@JayKumarGohil2) reported
@ViCustomerCare I am extremely frustrated. I recharged ₹365 for Unlimited Data on 19 July, and since then, internet is dead slow (under 100 KB/s). I’ve raised 3 complaints, and still, nothing has improved. This is not just poor service — it’s harassment. 🧵👇
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bharmrakshas
(@bharmrakshs) reported
@ViCustomerCare Kya company har jagah customer care ka bura hal is company me
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IMMANUEL S RUDHRAKSHAN
(@immanrudhra9066) reported
@ViCustomerCare I am about to file a complaint in consumer court, Bengaluru.
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पॉलिटिकल चिंटू
(@CWWt9BMnXVsSrMw) reported
@ViCustomerCare Hey @TRAI what should I do if the network provider is not providing any solution what are my rights.
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Mukesh Saharan
(@Mukeshh_Saharan) reported
@KIRTISHARM65959 @ViCustomerCare Same happened with me on 25 till now no solution I'm going to change company
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Mukesh Saharan
(@Mukeshh_Saharan) reported
@ViCustomerCare It's been 8 days since Vi assured me of a refund within 5–7 days on July 25, 2025, but I haven’t received it yet. This delay is unacceptable. Kindly process my refund immediately or escalate this issue. @ViCustomerCare
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Vaibhav Mishra
(@Vaibhav17m) reported
@ViCustomerCare I have a prepaid number which is not in service as I was not using it for a while, now I want to restart that number can you please help me with the process to do so!?
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Rohit Gutch
(@RGutch) reported
कमाल है कि @VodafoneIN 10+ दिन में एक issue resolve नही कर पाए?? You charged me for higher version of #amazonprime membership for ₹1499 whereas gave me amazon prime lite which is ₹799... Why this cheating?? Refund my money, seems you do not want old customers @amazonIN
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Mahesh Kumar
(@aapsemahesh80) reported
@ViCustomerCare Very Poor Network in Delhi secretariat building
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Ganesh AIyer 🇮🇳
(@giyer555) reported
@ViCustomerCare U guys know what u are doing. I have already informed u now if u all don't change i need to change my service provider. Simple as that. No time for arguments here.
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P
(@trance_is_lif3) reported
@ViCustomerCare I have lodged a complaint with the consumer forum, try giving the same bs explanation to them
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Zoobydoo
(@swap002) reported
@ViCustomerCare I've placed an online order for SIM porting but no sign of delivery executive. Can you please help expedite?
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P
(@trance_is_lif3) reported
@jagograhakjago The amount is credited on one account after 19 days of the account being debited and raising a complaint. They @ViCustomerCare weren’t even aware that the payment was done. Now they want us to make additional payment for a mistake at their end and the service is also discontinued
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P
(@trance_is_lif3) reported
This is the worst customer service ever @ViCustomerCare bill paid for 2 numbers within the due date, they screw up and the app shows bill overdue. After raising the complaint the amount is credited to one number and the other number is disconnected.
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Jagadeesh Chandrasetty
(@ChJagadeesh1998) reported
Now I get why #Vi keeps losing lakhs of users. It’s not about cheap plans, it’s the worst service! SIM goes dead, they say “not verified” & I might lose the number, unless I go postpaid 🤡 Another store wants ₹300 to reissue it. @ViCustomerCare this is tele-com-edy.
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Roshani Shenazz ~ Empower, Enable, Inspire Lives
(@roshanishenazz) reported
@ViCustomerCare I've given you my brother's number in DM Pls call / message him and take details that you need. Doesn't a valued customer who's going through major stress as all his work is on standstill due to you falsely disconnecting the line, Deserve to be called & sort the problem for him?
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jayad khan
(@JayadKh) reported
@ViCustomerCare @ViCustomerCare Raised slow speed complaint (Ref: RAJ-V01847934727) days ago — no fix, no proper reply. Only get good speed at 2–5 AM. Rest of the day = 1 Mbps or less. Clearly a tower issue. Fix it or I’ll escalate to TRAI & port out.
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Siddharth patel
(@MoradiyaSutirth) reported
Customer care told me there are no use of number so we suspended it but if you suspend how I got my bill??? @ViCustomerCare and I literally paid that suspended number’s bill for 2 months and your customer care person told me we won’t generate suspended number’s bill ??? WTF ?
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Mohd Laraib Siddiqui
(@lethal_Mind_) reported
Absolutely the worst service ever by @ViCustomerCare. Constant call drops, no internet when needed, and zero accountability. Paying premium for garbage service. FIX YOUR NETWORK or stop scamming people. #VodafoneIdea #VIserviceSucks
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Adil Siddiqui
(@AdilSiddiq88073) reported
@ViCustomerCare Go to hell with you Sim and network you can't do any thing
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Adil Siddiqui
(@AdilSiddiq88073) reported
@ViCustomerCare this is to inform you that I have made several complaints about network issues but from your side no solution is given and my pack is expiring on 16 August and before that I will port my Sim to other network this my final message if you call me I will abuse you
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Dipang Vaishnav
(@dipang_8867) reported
What kind of network service do you provide @ViCustomerCare, been 48 hours I'm getting no network in a tier 1 city, I cannot think of what tier 2 and tier 3 city customers would be facing. I missed my amazon order also as I was at work and delivery partner could not contact me.
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🇮🇳 ROHIT PANDEY 🪷
(@Er_Rht_Pndy) reported
@ViCustomerCare I'm an Indian customer currently in Thailand, and need to complete KYC reverification. Received SMS stating my number will be suspended. I can't visit a Vi store. Are there any remote options or can a family member complete it for me? Please help. #Vi #KYC #India
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Bharat Chandra
(@bharat22786) reported
@ViCustomerCare Frustrating experience with postpaid sim internet issues persisting for 6 months! Daily bill reminders but no follow-up on resolving the issue. When will you prioritize customer service? #Vodafoneidea #CustomerService #InternetIssues"
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Pranay Ghogale
(@GhogalePra8180) reported
Hi @ViCustomerCare , I am trying to reach out via different modes and still not able to connect with an agent. Your AI and what's app support is stupid. I have no network on my phone and they are keep sending me otp on my number. How will I get otp if network is zero
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Suresh Dighe
(@seobysuresh) reported
@ViCustomerCare need help
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Mayank
(@Mayank46732293) reported
@ViCustomerCare Always pathetic always poor services holder