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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 7: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Cochin, Chennai, Pune, Vasco da Gama, Guwahati, Udupi, Alīgarh, Kolkata, Coimbatore, Jaipur, Delhi, Madurai, and Udaipur.

CityProblem TypeReport Time
Chhindwāra Internet 2 hours ago
Mumbai Internet 11 hours ago
Cochin Total Blackout 19 hours ago
Chennai Phone 1 day ago
Pune Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • KhanRider4u
    ASIF KHAN (@KhanRider4u) reported

    @ViCustomerCare I've tried everything, but the internet speed is still very slow.

  • Vedansh21010176
    Vedansh Singh (@Vedansh21010176) reported

    Dear @ViCustomerCare, Prayagraj me 5G claim hai, but mere area me signal nahi aa raha. Recharge 698 se 739 ho gaya for 56 days, par network same hai. Internet speed max 4 MBps. Please timeline bataye ya 4G improve kare, warna users port karenge. #Vi #5G #Prayagraj

  • myselfajeetsngh
    AJEET SINGH (@myselfajeetsngh) reported

    @ViCustomerCare subscribed for unlimited 4g but your data speed is slow not even I can say it’s 4G, that’s why U said it’s unlimited, fooling people at Varanasi

  • Pankaj_Sharmas
    Pankaj Sharma 🇮🇳 (@Pankaj_Sharmas) reported

    @ViCustomerCare Net is not working properly as usual despite you are adding 100 towers every hours, slogan

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action not words.

  • salimkh25692398
    salim khan (@salimkh25692398) reported

    @ViCustomerCare I have been complaining for the past 3 months that the Vodafone Idea (Vi) network in my area is not working properly. Please fix it. Till now, none of my complaints have been resolved—every time they just take the details, but nothing actually gets done.

  • Motirafudad189
    Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reported

    @ViCustomerCare @ViCustomerCare Stop fooling customers! The tower at Moti Rafudad village transmits 20+20 MHz & 20+10 MHz Carrier Aggregation. With 40MHz bandwidth, we should get 50Mbps+, but getting a pathetic 0.3 Mbps! Your tower's backhaul in Moti Rafudad is completely dead. Fix it! @TRAI

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare @VodafoneEgypt no help from customer care service. Keep such void service up. Congrats

  • SnigzB
    Snigdha B (@SnigzB) reported

    @ViCustomerCare Can we hurry this up? You guys send 1 text message and discontinue the services. No calls, no emails, no WhatsApp too. Do you really expect people to keep a watch on their SMS at this time? Being a customer since the last 18-19 years has just brought disappointment.

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare @VodafoneIN, I am facing a critical issue with network signal at my home location, which is severely impacting my daily communications. I request an urgent call back and a technician visit to my address to investigate and resolve this. Please treat this as a P0

  • Harshit09010989
    Harshit Mishra (@Harshit09010989) reported

    @ViCustomerCare facing slow internet

  • Abhi1975Garg
    Sky is limit (@Abhi1975Garg) reported

    @vodafone @ViCustomerCare Worst Roaming Network in UAE . Unable to connect . Data not working . Can you help . Helpdesk has nothing to support.

  • askinghumbly
    askinghumbly (@askinghumbly) reported

    @ViCustomerCare Please note, accept link is not working, to reply in DM

  • rationalist65
    Nationalist (@rationalist65) reported

    @TRAI I activated my international roaming on @ViCustomerCare however on reaching Sri Lanka my outgoing calls were not working.Inspite of complaining immediately after landing in Colombo there was problem in accessing data as well as outgoing calls.

  • itsjameschris
    James Chris (@itsjameschris) reported

    @ViCustomerCare Web app and chat gpt web also has same problem

  • Prajapati153
    sandeep kumar prajapati (@Prajapati153) reported

    Very bad approach and service by vi prepaid. @ViCustomerCare @TRAI

  • Harshit09010989
    Harshit Mishra (@Harshit09010989) reported

    @ViCustomerCare Could you please check dm I have texted issue no response from ur side. Help Pls

  • Naveenn18
    Naveen (@Naveenn18) reported

    @ViCustomerCare One of the worst network provider.

  • Motirafudad189
    Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reported

    @ViCustomerCare @ViCustomerCare Anish, details and contact numbers have been shared via DM. Our daily milk collection data for 100 farmers is completely halted due to your pathetic 0.3 Mbps speed. We need an immediate network upgrade in Moti Rafudad, not just standard apologies!

  • DilipMe46883127
    Dr._Dilip_Meena (@DilipMe46883127) reported

    KAIMTHAL ,Aligarh 202123 ,Network has fluctuate more than more times in which 4G &2G please fixed your network.. thanks @ViCustomerCare

  • Jamshed_XXXX
    Jamshed (@Jamshed_XXXX) reported

    Ported my number to Vi but facing issue with first recharge activation. Local service/support is not helping and only delaying. Very poor customer service experience. Please resolve this urgently. @ViCustomerCare

  • Khushal26378475
    K Singh (@Khushal26378475) reported

    @ViCustomerCare Your DM link is not working for me. System showing no network sometimes and once I search the network it shows only 2G

  • simpletonSoul
    A.D.S (@simpletonSoul) reported

    I have become fed up with @airtelindia/@Airtel_Presence and its non-resolution of complaints and its pathetic indoor connectivity. I wish to apply for MNP by becoming a user of @ViCustomerCare. I hope #ViCustomerCare has better indoor connectivity (cellular+internet). #MNP

  • HChoyal37769
    Harendra Choyal (@HChoyal37769) reported

    @RNGODARA78 @ViCustomerCare Calling or data ka alg alg package available hona chahiye @vi customer care

  • sheebslaw
    Shivani Agarwal (@sheebslaw) reported

    @ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.

  • itsjameschris
    James Chris (@itsjameschris) reported

    @ViCustomerCare Hi your vi has some network it can't access internet while opening X please fix it 🙏

  • rahulpanwar
    Rahul Panwar (@rahulpanwar) reported

    @ViCustomerCare Network issues are caused due to low balance, don't you understand this, You guys are playing dumb, just to harass the customer. Refund all the money you deducted, let me know the cause of issues, why those false calls are showing on my bill? You are not sharing any info 😡🤬

  • Bhanwarlalcha
    🐍जहरीला साँप🐍 (@Bhanwarlalcha) reported

    @ViCustomerCare just now network problem no data available

  • dev4680
    Dev (@dev4680) reported

    Hey @ViCustomerCare, I’m paying a ₹200 premium for Postpaid, yet I’m getting absolutely zero signal, zero data, and failed calls. 📵❌ THANKS A LOT

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @ViCustomerCare Since Thursday, I’m in correspondence with the NewBEL Road Vi store manager; then the Malleshwaram Vi store manager. Tech team visited my place yesterday - no solution or alternative provided. I wish to escalate matter to Vi regional manager, please arrange call