1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 22% Total Blackout (22%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, Lucknow, Mumbai, Pune, Chennai, Imphal, Tiruchirappalli, and Nagpur.

CityProblem TypeReport Time
Chhindwāra Internet 7 minutes ago
Chhindwāra Internet 3 hours ago
Hyderabad Total Blackout 7 hours ago
Ahmedabad Phone 8 hours ago
Ahmedabad Internet 9 hours ago
Āsansol Internet 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Socialservice_C
    🔥 (@Socialservice_C) reported

    @ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.

  • sunnysa98149844
    Trends.. (@sunnysa98149844) reported

    @ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.

  • rcg_cd35oo
    aakash (@rcg_cd35oo) reported

    @ViCustomerCare @_SandeepAcharya please check my dm as soon as possible and help me urgently. I have shared all the details to churn the number

  • abhishek1372015
    Abhishek Tiwari (@abhishek1372015) reported

    @ViCustomerCare Dear Vi, I am currently at Jabalpur railway station. Vi's network here is so poor that I can't even tell you. 5G is not even available. When will Vi solve its network issue?

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare Give me one good reason to stay. Your plans offer zero value, and customer support has been completely misleading. Why shouldn’t I just port my number to @airtelindia or @reliancejio today?

  • vkthakur0907
    VIVEK THAKUR (@vkthakur0907) reported

    @ViCustomerCare Abe kitni baar bheju kya krte ho tumlog?? Just return my money and **** off

  • srkkian
    Technical Stuffs (@srkkian) reported

    @ViCustomerCare I have done the recharge of Rs - 349 recharge on wrong number kindly help me on this as soon as possible

  • Bikramk04
    Bikram (@Bikramk04) reported

    @AHSANKHARBAI No network in jharkhand @ViCustomerCare

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you vi I don't expect this from you sorry but now you're in way of scamming you customer Shameless vi

  • unashutosh
    Ashutosh (@unashutosh) reported

    Utter shamelessness from fraud and scammer @ViCustomerCare No response to my request to deactivate Family Plan for 6 days now. Raised ticket 3-151077796071. Then escalation ticket 3-151099229072. But only lies and excuses. Everyone saying wait for 24-48 hours. Disgusting support.

  • paragcommonman
    Parag Dingare (@paragcommonman) reported

    @ViCustomerCare why you never transfer call to IVR selected language executive what's the use of selecting the language then ? @TRAI

  • Terabhaiaya1
    @🌿BoldIN🌿🌿 (@Terabhaiaya1) reported

    @ViCustomerCare service or charges are activated on my number. I want to continue with Prepaid only. Please confirm the cancellation. #Vi #VodafoneIdea #ViCustomerCare

  • Shubham94428667
    Shubu (@Shubham94428667) reported

    @ViCustomerCare I am going to file complaint today in consumer court regarding the fraud that you are carrying this all around and wasting all me time in fake resolvent

  • VedJajodia
    VEDANT AGARWAL (@VedJajodia) reported

    @ViCustomerCare Not only me many people in my area are facing the same problem.. No voice teansmission since last 3-4 days.. Area STATION FEEDER ROAD, SILIGURI DIST- DARJEELING, WEST BENGAL, PINCODE- 734005 If the problem persists we will be happy to switch network.

  • chetans217
    chetan sonawane (@chetans217) reported

    @ViCustomerCare I need quick resolution, Revert in inbox

  • ChokingAcademy
    Chokers Academy (@ChokingAcademy) reported

    @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.

  • Purekar
    Vivek Vinayak Purekar (@Purekar) reported

    @ViCustomerCare, hi I want to close my Vi connection. Tried connecting your customer care via failing 199/199. It doesn't give option nor it has any manual intervention or facility to speak to customer care. Tell me how do I close my Vodafone no.

  • garg_thanish
    Thanish Garg (@garg_thanish) reported

    @ViCustomerCare u said to dm me I dm u right away After so many hourse no reply i ordered prepaid sim 3 days befor Still Now no response from anyone Is this how u treat ur customers

  • kraju8889
    RealWarrior (@kraju8889) reported

    @ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @JioMart_Support

  • pandupotluri17
    సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported

    Hai @ViCustomerCare internet not working on calls please help me

  • Ankit1799
    Ankit Prajapati (@Ankit1799) reported

    @ViCustomerCare This is extremely disappointing service. You have blocked services without any prior intimation or notification. Neither calls nor messages are working, leaving me completely disconnected. Please look into this issue and restore my services ASAP

  • Reshamp74490663
    Resham pal singh (@Reshamp74490663) reported

    @ViCustomerCare Not any resolution yet

  • Esajeael
    Sajal Agrawal (@Esajeael) reported

    @ViCustomerCare Hi, I applied for Home Delivery of Sim Yesterday Morning. It hasn’t been processed yet. No Call/Notification etc of the process! Please process it or cancel and refund money. Thanks Order ID: SPPMPW12082682789

  • iSagarBhagat
    Sagar Bhagat (@iSagarBhagat) reported

    Dear @ViCustomerCare, I recharged ₹239, which includes a JioHotstar subscription. But JioHotstar is still asking me to pay again. Vi app → Benefits shows the subscription is included, yet the content isn’t available. JioHotstar says Vi needs to resolve it. Please fix this ASAP

  • jahartheen
    Jahar Theen (@jahartheen) reported

    @ViCustomerCare But that doesn't solve my problem i need solution

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare I actually authorized. Complaint Ref: 4-189834810908 I have already obtained my UPC to port this number to Airtel because of this repeated billing experience.

  • kraju8889
    RealWarrior (@kraju8889) reported

    @ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio

  • shotti_bolchi
    असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported

    @ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?

  • bharatiyegorkha
    Anil Suryabanshi Thapa (@bharatiyegorkha) reported

    @ViCustomerCare @ViCustomerCare It’s been more than 24 hours and my internet issue is still unresolved. Are you actively working on this, or has my complaint been ignored? Location: Gerukamukh, Dhemaji, Assam PIN Code: 787035 Please look into this urgently.

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare First, You need to help yourself by improving your awful Customer Care !