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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jodhpur, Bagar, Delhi, Chhindwāra, Kanpur, Trichūr, Cochin, Mumbai, Pune, New Delhi, Bengaluru, Hyderabad, Bhopal, Guwahati, and Alīgarh.

CityProblem TypeReport Time
Jodhpur Phone 8 hours ago
Bagar Internet 10 hours ago
Delhi Total Blackout 11 hours ago
Chhindwāra Internet 18 hours ago
Kanpur Phone 19 hours ago
Trichūr Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • _tanygupta
    Tarun Gupta (@_tanygupta) reported

    @airtelindia : your services sucks.. I am fed up with your prepaid services. Looking for an alternate now.. @reliancejio or @ViCustomerCare . Airtel has been looting me for weeks and there is no way to connect a human agent. IVR doesn't solve all issues.

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    Being denied mobile network since last 18 hours by @ViCustomerCare They are unable to diagnose the issue!

  • ShivamRawa57195
    Shivam Rawat (@ShivamRawa57195) reported

    Dear @ViCustomerCare, my number 9120682122 is facing an internet issue every night after 12 AM. The data suddenly stops working for unknown reasons. Kindly fix this issue as soon as possible, otherwise I may switch to another SIM provider. Please look into it urgently.

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare @vodafone Facing zero network/No Service at my location. Unable to even send a PORT SMS to 1900 to get a UPC. Please assist urgently. Mobile: 7430016678 Location: Amarpur 799101.

  • ma_20th
    Mayank Bansal (@ma_20th) reported

    @kushgrwl @ViCustomerCare Have had same issue with Airtel but mostly during day time, and wasting work hours is just not possible

  • imnitinshetty
    Nithin Shetty Kuntupuni🇮🇳 (@imnitinshetty) reported

    @ViCustomerCare Ported my SIM to V! on Saturday, Order: DCHD 16052631215 and also completed a 84-day recharge based on the assurance that SIM delivery would happen the same day. Till now, there is no response from V! side. I have called customer care (8141018180) three times,1/3

  • ektasukhwani
    ektasukhwani (@ektasukhwani) reported

    Dear @ViCustomerCare,@nch1915 unable to send/receive SMS for days. Important OTPs are not getting delivered. Despite multiple calls and complaints on the app, tickets are being closed without resolution. This is not expected in such a competitive market. Please resolve urgently.

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    @ViCustomerCare It has been over 2hrs since you promised a quick resolution. Still no call or message, while my incorrect bill remains active @ViCustomerCare deactivate the plan and reverse the charges now. I need to pay my bill. It's last due date is tmm. Got delayed bcz of you.

  • SHeisenbergg
    Walter White (@SHeisenbergg) reported

    @ViCustomerCare Your executive called me and told that problem will be solved ASAP. But still haven't received any call after that. Kindly look into it as it is very urgent matter

  • SaluSalvi37233
    Salvi Kashyap (@SaluSalvi37233) reported

    @ViCustomerCare Again I lost network again and again why this problem happened, I recharged for 2months unlimited but the network strength and signal is very poor. The speed of network is like 2G why this problem occurred again and again. Please correct it as soon as possible

  • Mr_noman_124
    mickey12 (@Mr_noman_124) reported

    @ViCustomerCare No proper network very slow network 👎

  • delta_force106
    Military Veteran (@delta_force106) reported

    @ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.

  • RealRaghv
    R (@RealRaghv) reported

    @ViCustomerCare The issue is in Bikaner and you are looking in Jaipur? Check DM and complete address. Lodge a fresh complaint and work accordingly! This is really disappointing 😕

  • mishtidoiiii
    villanelle (@mishtidoiiii) reported

    Why aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence

  • manishmalaviya
    Manish (@manishmalaviya) reported

    @ViCustomerCare Hi ! I truly feel you want to make things right. Regarding my concern, please help with the direct contact number for further assistance to explain things Manish

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare Stop sending scripted replies. Use the screenshot, CAF no. or transaction ID I already shared to verify the payment amount & last payment date. Real support solves issues, not copy-paste replies. This is exactly why #AI will replace bad support first. #VI #customerhelp

  • shaikhshahbaz5
    shaikh shahbaz (@shaikhshahbaz5) reported

    Hello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtelindia @ViCustomerCare @reliancejio

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    @ViCustomerCare The concerned number has been ported out to Jio. And the network is good.

  • rohit_2004x
    Rohit Chauhan (@rohit_2004x) reported

    Dear vi team  I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9355039830 please me to close this Thanks  Regards

  • mrindiaO11O
    Mr. India (@mrindiaO11O) reported

    @ViCustomerCare My village name is Teerath in Bundi district on Rajasthan near Kota & there are no 5g network.

  • MuradHusai50193
    Murad Husain (@MuradHusai50193) reported

    @ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my wife was informed at the Vi Store that the number may have been allotted to someone else without notifying me.This number is linked to my banking & important personal accounts.

  • _itz_Vengeance
    Vengeance (@_itz_Vengeance) reported

    @ViCustomerCare No network in my area Bhilai Chhattisgarh please fix it @ViCustomerCare

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @ViCustomerCare @TRAI no service is being provided by VI.... Such poor

  • MuradHusai50193
    Murad Husain (@MuradHusai50193) reported

    @ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my father was informed at the Vi Store that the number may have been allotted to someone else without notifying me. This number is linked to my banking & important personal accounts.

  • avinash04031993
    avinash (@avinash04031993) reported

    @ViCustomerCare and you are asking me to go to a Vi centre to fix this and do re verification really. I have never seen any network doing this even after having plans in active who gave you the rights to disconnect my calling this is terrible. No wonder you are losing customer.

  • angkursarma
    Angkur (@angkursarma) reported

    The incoming calls are either getting failed or ends with a beep sound. What disastrous network is @ViCustomerCare. Thinking to shift to other network ASAP.

  • arpan355
    Red Beast WAP4 (@arpan355) reported

    @ViCustomerCare again slow internet connection despite following all your trouble shooting steps

  • AmoghKashyap3
    Amogh Kashyap (@AmoghKashyap3) reported

    @ViCustomerCare @ViCustomerCare I visited your JP Nagar Sarakki Signal store again today as instructed, and now I’m being told to come back again at 3 PM. How many times should a customer keep visiting stores for a basic SKYC reverification issue?

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    Disappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!