Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (17%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Chhindwāra, Shillong, Shiliguri, Pune, Cherthala, New Delhi, Aizawl, Indore, Patna, Bhopal, Guwahati, Kozhikode, Dehra Dūn, and Senapati.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 3 hours ago |
|
Chhindwāra
|
Total Blackout | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Shillong
|
Internet | 5 hours ago |
|
Shiliguri
|
Phone | 14 hours ago |
|
Pune
|
Internet | 16 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Rout (@Avinav1996) reportedDear Team,i didn't receive 4G and 5G network coverage last 2022 I have raised multiple complaints but no resolution from u r end @JioCare @ViCustomerCare showing emergency calls only in indoor and 1 network bar in outdoor calling and internet speed issue.. location Ghijore 201307
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Joydeep Karmakar (@joyofficial111) reported@ViCustomerCare @TRAI @DoT_India My Vi postpaid number is now permanently closed (shows “number does not exist”), but I haven’t received my ₹199 postpaid security deposit refund yet. Bank details already registered via NEFT. Kindly check and process ASAP. #help #vodafoneidea
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Abhishek Rathore (@iABSRathore) reported@ViCustomerCare help
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kumari manisha (@kumarim15777050) reported@ViCustomerCare very worst internet speed claims 5G IN jaipur still many locations are not covered. Even not speed good 4G.
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Atanu Karmakar (@AtonuK) reported@ViCustomerCare 2 Mbps average speed in my area. It is big big mistake to port in vi. Must port out from vi . Neither signal strength nor speed is good in my location.But you claim that there are no significant issues in my location. hats off!
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S (@theskywalker_0) reported@ViCustomerCare Important calls from apps like Zepto, Swiggy, Truemeds etc. are being auto-marked as “scam,” causing delays and cancellations of orders. How can I disable or fix this urgently?
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Diljit jossan's 🇮🇳 (@diljit_jossan) reportedHey @ViCustomerCare my SIM got deactivated and the vi team unable to get it reactivated due to some issues in your system, need urgent help pls dm asap
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kannan thangarasu (@thangarasu16692) reported@ViCustomerCare Hey @[TelecomHandle], I converted from prepaid to postpaid on April 12, and you’ve left me with zero service for days. I’ve requested verification calls to my alternate number (lmultiple times with NO follow-up. #CustomerServiceFail #Telecom
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Santanu Chatterjee (@Santanu2015Cap) reported@ViCustomerCare My concern does not need a personalized solution. It needs a generic solution from your end. You need to make changes to your recharge policies so that all VI consumers like myself get benefitted.
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जस्टिस श्री सनिचर (@Ruchhan) reported@ViCustomerCare still active in India? Do you have a customer support also?
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Harshit Gupta (@AtHarshitGupta) reportedI submitted a SIM port request on 16th. Got confirmation message that it would be activated on 18th, but now my old SIM is already deactivated and the new SIM is still not active. This is causing major inconvenience as I have no network at all. Please resolve @ViCustomerCare
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Prakash Lakhani (@LakhaniPra22108) reportedPaid my Vodafone Idea postpaid bill but still no network on 7311152557. Payment successful since yesterday but service not restored. Very poor service. Please resolve urgently. @ViCustomerCare
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Ngulom_karlo (@themandes1) reported@ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi
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Mahipal Reddy K (@MahipalKolan) reported@ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.
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Nitten G (@SimplyNG24) reportedDear @ViCustomerCare I am experiencing network issue since morning in #KATRAJ #PUNE. Also logged a complaint. It needs to be resolved TODAY! And not by 22nd.
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kshitij barbhaya (@kshitijbarbhaya) reported@ViCustomerCare Whe is the issue didn't get call back as well 30mont left
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Prachi Mishra (@PrachiMish73637) reported@ViCustomerCare VI NETWORK CONNECTION IN MY LOCALITY IS NOT WORKING WE ARE ABLE TO MAKE PHONE CALL BUT DATA NETWORK IS NOT WORKING SINCE 11 APRIL 2026 , ALSO THERE IS NO ONE , WHOM WE CAN CONNECT AND SHARE OUR PROBLEM, THERE IS 199 COUSTOMER CARE NO. BUT IT'S FULLY AUTOMETED. PLS, RECTIFY IT.
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Abc (@Abccei) reported@Airtel_Presence @ViCustomerCare, please help me switch. Jio took my money & router and disappeared. I don't want to stay with a company that cheats its customers.
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Rakhee Gupta - The Life Stylist (@therakheegupta) reported@ViCustomerCare "We have checked and found that the charges were genuine. However, as a one-time gesture, we can offer you a waiver of Rs.500/- (including 18% GST).” I repeatedly get this response from @ViCustomerCare but no explanation to my query … is this customer service?
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Deepak Salwan (@blueaquarian123) reported@ViCustomerCare THE MOST USELESS SERVICE PROVIDER WHEN IT COMES TO CUSTOMER CARE. MY DAD HAS PASSED AWAY AND TO REACTIVATE HIS NUMBER WHICH WAS LOST AMD LATER RECOVERED ITS BEEN TAKING FOREVER. NO ONE HAS BEEN OF ANY HELP. EOTHER UR APPEALTE EMAIL NOR CUSTOMER SERVICE.
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imcartoonbro (@imcartoonbroo) reported@ViCustomerCare kindly help me unable to do call and internet use Even that i have recharge pack kindly check dm for More info
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Shant Patil (@P_Shantiram) reported@ViCustomerCare No good. Not helpfull. Moving for better service..
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VISHAL VYAS (@VVian_28) reported@ViCustomerCare I have been a postpaid subscriber for 12 years. I have just been auto subscribed to the Movies and TV service, for which there is no opt out mechanism on your app. Since this is a clear case of fraud, I'm requesting @TRAI to intervene and stop this dark pattern.
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ghatdeep (@ghatdeep1) reportedHi @ViCustomerCare I have been having cross connection for past 4 months despite complaints . Pls help
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Ngulom_karlo (@themandes1) reported@ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi
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Ashu ☆ (@ins_ashu) reportedThis is extremely frustrating and disappointing. I’ve been using my mobile number since 2019. It was originally @reliancejio, then I ported to @airtelindia, and later to @ViCustomerCare. Recently, my number got deactivated due to re-verification issues. Here’s what happened 👇
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నారా చంద్రబాబు నాయుడు గారు (@JaiBalayya393) reported@ViCustomerCare Number Not Getting Signal in keypad mobile also
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Vishal goyal (@Vishalg69) reported@ViCustomerCare Lost a sim, tried reaching customer care by calling 199, only automated response, No direct option to talk to customer care Even when it's emergency, I request you to call me on my alternate number, Please dm for alternative number. EMERGENCY
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Laxminarayan Pandey (@Laxmina80490936) reported@ViCustomerCare Where are you shared now I am going for port out in VI pls arrange call for final issue
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Nitten G (@SimplyNG24) reportedYour network is pathetic. I was speaking to your customer service representative when the call dropped, and the network went completely down. @ViCustomerCare