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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Guwahati, Mumbai, Kanpur, Coimbatore, Kolkata, Pune, Jodhpur, Ahmedabad, Bengaluru, New Delhi, Bilāspur, Nagpur, Āsansol, and Ghātāl.

CityProblem TypeReport Time
Chhindwāra Internet 38 minutes ago
Guwahati Phone 2 hours ago
Mumbai Total Blackout 14 hours ago
Chhindwāra Total Blackout 16 hours ago
Kanpur Internet 18 hours ago
Coimbatore Internet 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare No service, No Bill

  • iammrvimal
    VIMAL KUMAR (@iammrvimal) reported

    @ViCustomerCare @PhonePe_ Additionally, I tried contacting customer support by calling 199, but there is no clear option to speak with a customer care executive. The IVR only plays automated messages and provides no straightforward way to reach a representative and discuss the issue.

  • BuddySolar
    Anil Sood (@BuddySolar) reported

    @ViCustomerCare My old sim developed technical problem. I bought a new replacement sim today evening at 7.10 pm. I was told it takes 30 minutes to activate replacement sim. Service is not activated till now. Please check and inform activation status. Number in DM.

  • DipayanHPal
    Senior Citizen (@DipayanHPal) reported

    @ViCustomerCare @jagograhakjago Hi there, today I faced a serious problem. I couldn't answer a call from Flipkart, who are supposed to deliver my one order, as their voice was diturbingly breaking & hence was not audible.

  • Iamdeepti2
    Iamdeepti (@Iamdeepti2) reported

    @ViCustomerCare Dear Team, This bill is clearly incorrect and amounts to undue harassment of a long-standing customer. I categorically deny making the calls reflected in the bill using my Vodafone India number. I have my own Australian mobile number, which I have been usingsincem two years

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare kuchh kijiye bhai hamara….dm karke 24 hours k liye gayab ho jaate hain. Vi se support lene se pehle amrit peena zaruri hai, coz it takes lifetime to get something from them @TRAI .3rd July till this time, only info exchange.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare Any luck with my reactivation @ViCustomerCare Today I got a call on WhatsApp, and the technician asked the same set of questions, same layman excuse and status of my issue is same. Reactivation is NASA level task?

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare I did not get any solution. So I'll not pay any bill. Without solution if you marked ticket as Closed. So it's your problem. I did not get any solution. So I will not pay any bill.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare No Service No Bill.

  • DharvendraY
    Dharvendra Pratap Singh Yadav (@DharvendraY) reported

    @ViCustomerCare Sector 34 Pocket 4 Rohini 110085, inside the flats, the network problem exists regarding the 5G network we can say a big problem

  • CabRetro
    Retro Cab 🚖 (@CabRetro) reported

    @ViCustomerCare Speed and connectivity is very poor

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @ViCustomerCare I all ready deposit cheque payment on time now Vodafone send me message your didn’t receive premium customer executive her name is Akansha her said sir it’s your responsibility you can go Vodafone store and search your check is this the way premium customer trading? Tell me via India?

  • kaliki2012
    Ravi Kaliki (@kaliki2012) reported

    Hello @ViCustomerCare Below name update request is still pending. Pls fix & confirm. reference numbe KAR-V02131571080.

  • snehnarayana
    Sneh Lata (@snehnarayana) reported

    No signals,Data always wasted dial 199,No one picks answering machine rubbish wastes time only,every month each recharge money a complete waste/spoiled+missed Live Spiritual lessons,AI says problem with ₹349 package Request-return my lost days @ViCustomerCare @garimajainai

  • AdvNirajSharma
    Advocate Niraj Kumar Sharma (@AdvNirajSharma) reported

    @ViCustomerCare No network. I ported my BSNL connection to Vi, but I think it was the wrong decision

  • bharatiyegorkha
    Anil Suryabanshi Thapa (@bharatiyegorkha) reported

    @ViCustomerCare I just ran out of data before the expiry of my Rs 365 plan which according to your VI app is an Unlimited Data Plan . Why mislead the customers. I believe time has come to change the network service. #Vodafone

  • sibiarasu_
    sibiarasu (@sibiarasu_) reported

    @ViCustomerCare this y your service worst customer support 89435 58000 At present someone using the number

  • MufasaTN38
    SIMBA (@MufasaTN38) reported

    @ViCustomerCare worst 👎. Unable to reach customer care number.

  • Raymondredingtn
    LogicOverDogma (@Raymondredingtn) reported

    @airtelindia @ViCustomerCare, you guys should demand a commission from local Wi-Fi dealers past Z Corner, Manjari. Your indoor network is so non-existent that we are literally buying broadband just to make a voice call. Brilliant business model! 👏👏📱

  • JakirAhmad14
    Jakir Ahmad (@JakirAhmad14) reported

    I have some queries to ask. Can you call me. Not able to call and talk any customer care officer @ViCustomerCare

  • janakraaj24
    Janakraj Kambli (@janakraaj24) reported

    I'm not able to get an OTP since a few hours due to bad network coverage in Parel @ViCustomerCare @trai

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Again same reply: No service No Bill 💸

  • hamidrasheed
    Hamid Rasheed (@hamidrasheed) reported

    Dear @ViCustomerCare I recently ported my number from Airtel to Vi. but my new Vi physical SIM is not working on my HONOR 400. The phone detects the SIM, but I am unable to enable SIM 1, and there is no network.

  • Reshamp74490663
    Resham pal singh (@Reshamp74490663) reported

    Dear Vodafone idea Your Networks have totally fail in my area from last 45 days . We have many problems regarding this network bcaz no call and internet in my area. Location is VIJAYGARH DISTT ALIGARH UP 202170 @VodafoneIT @ViCustomerCare

  • VikmaniAkshat
    Akshat Vikmani | ETHGas ⛽ (@VikmaniAkshat) reported

    @ViCustomerCare what a scam is vodafone doing on app 399 plan they give me as unlimited 5g data but the net is not working also today on ivr ingot to know daily 1 gb net plan as they give 100 rs discount and do this scam required explanation vodafone #scam #fraud @band

  • KiranSajjanar
    ಕಿರಣ್ ಸಜ್ಜನರ್ a.k.a MaxKir (@KiranSajjanar) reported

    @ViCustomerCare Kindly look into this issue immediately and ensure my SIM is delivered without any further delay.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • ydvpriyanshu_
    Priyanshu Yadav (@ydvpriyanshu_) reported

    I purchased 3 Vi postpaid numbers and paid a total security deposit of ₹900. However, I still haven't received my security deposit refund. This is disappointing. Please look into this issue and resolve it as soon as possible. @ViCustomerCare

  • RahnumaAhmed2
    Sarfaraj Ahmed (@RahnumaAhmed2) reported

    @ViCustomerCare Issue-Last 10 days Locality-Rajeev Colony Berasia Road Karond Bhopal Pincode-462038