Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gangtok, Ludhiāna, Kāndi, Chennai, Lucknow, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Gangtok
|
Internet | 20 hours ago |
|
Ludhiāna
|
Phone | 1 day ago |
|
Kāndi
|
Phone | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
|
Lucknow
|
Internet | 1 day ago |
|
Bengaluru
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Anup (@anup0191) reported@ViCustomerCare Network was not there for 15 min, now came back
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Bhavya Ruparel (@bottom_bangya) reported@ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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Rajneesh Tiwari (@Rajnees87960632) reported@ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone
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Aadil Abbasi 🇮🇳 (@aadilontrack) reported@ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G
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Suryakumar_Sumathi👨💻 (@suriya1039) reported@ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...
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A. N. onymous (@onymous_tweets) reported@ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Unwoke (@doncoolwave) reported@ViCustomerCare I have reported the issue, this level of unprofessional support & system down issues is not tolerable. Also don't expect me to renew the system this time & I don't need your sales team to call me for renewals as I am already exploring other vendors for the internet.
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Babu Sona (@meraabaabu) reportedHey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.
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Gaurav Vyas (@85_vyas) reportedDear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.
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NeuBee (@Shubbu123) reportedHello Moumita ma'am, i have sent some DMs. Please have a look. I know you guys never take your customer's concern seriously then also i don't know why i am trying LOL. @ViCustomerCare
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Rajesh Muniya (@RAJESHMUNIYA360) reported@ViCustomerCare my network problem data in law
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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TechBuzz YT (@SheriyarShaikh5) reported@ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent
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Rajneesh Tiwari (@Rajnees87960632) reported@ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .
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Umang Pandya (@emotekonline) reported@ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..
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Anbu Sampath (@anbusampath) reported@ViCustomerCare why FIFA WC 2026 isn't part of vi movies& tv Zee 5 ott service.
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi
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Iqbal Nathani (@iqbalnathani) reported@ViCustomerCare will you please explain why Rs.2.90 platform fee collect ? Customer care representative not connecting......!!!
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Ankush Sehgal (@aksjal8) reportedme with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?
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Patel Irin (@patelirin) reported@ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,
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Jatin (@jatin_pro) reported@ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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Prawin Ganeshan (@PrawinGaneshan) reported@ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.
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Anup kage (@anupkage) reported6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane
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Arif (@_ArifAbbas) reported@ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥
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Bala (@bala_io) reported@ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi
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nseries73 (@NIRMALLYA11) reportedGross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!