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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Ahmedabad, Rohtak, Bilāspur, Lucknow, Cochin, Gurgaon, Pune, Gangtok, Ludhiāna, Kāndi, Chennai, Bengaluru, Kozhikode, and Varanasi.

CityProblem TypeReport Time
Mumbai Internet 29 minutes ago
Ahmedabad Wi-fi 5 hours ago
Ahmedabad Internet 12 hours ago
Rohtak Internet 13 hours ago
Bilāspur E-mail 14 hours ago
Lucknow Internet 18 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • YOGENDER_21
    Singh (@YOGENDER_21) reported

    @ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    Dont make me cry @ViCustomerCare , i am too frustrated and i will complain on district consumer court if this not resolve soon, i mean i want it now now now, not a single minutes wait, even i can't call on 198 and 199 for help, ivr told first make first recharge #viscam #viindia

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • Pratikc83465686
    Prateek chouhan (@Pratikc83465686) reported

    What the fuckkk with vi .....I don't get proper network in my area even there r getting network of one two bar with 4G but internet not working i already logged complain resolve it as soon as possible MP-V02123974643 these is my complain no @ViCustomerCare

  • Shubham99031444
    Shubham (@Shubham99031444) reported

    @ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    @ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet

  • Pradeep_Posts
    Pradeep 🇮🇳 (@Pradeep_Posts) reported

    The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI

  • aadilontrack
    Aadil Abbasi 🇮🇳 (@aadilontrack) reported

    @ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day

  • beingmansingh
    MAN SINGH GURJAR (@beingmansingh) reported

    @ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    What a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • universalsamrat
    Samrat Bhowmik (@universalsamrat) reported

    @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare @ViCustomerCare have sent a dm. The service is so awful.

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • Narende66630292
    Narender kumar (@Narende66630292) reported

    So many call drop in vodafone. Very useless network @ViCustomerCare @TRAI

  • KrishCoder
    Krish faujdar Jat (@KrishCoder) reported

    @ViCustomerCare is doing a total fraud!! I recharged with ₹95 plan and I was promised to get 4 gb internet with this plan but guess what I received no internet with the plan!!! Never ever go for this fraud network!!! Worst sim ever!!

  • bala_io
    Bala (@bala_io) reported

    @ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

  • WhisperThewhis
    S5 (@WhisperThewhis) reported

    @ViCustomerCare @JioCare You guys have some of the most pathetic networks I have come across. Does not even work 5G most of the times. And even in 4G I'm not receiving msg, pages not loading while travelling in central line mumbai. Network gaand me gusake baite ho kya?

  • patelirin
    Patel Irin (@patelirin) reported

    @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,