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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Erode, Chhindwāra, Ahmedabad, Hyderabad, Kolkata, Cochin, Chennai, Jaipur, Mumbai Suburban, Nashik, Sūrat, Pune, Bengaluru, and Vijayawada.

CityProblem TypeReport Time
Mumbai Total Blackout 5 hours ago
Mumbai Internet 10 hours ago
Erode Internet 12 hours ago
Chhindwāra Total Blackout 13 hours ago
Ahmedabad Phone 15 hours ago
Hyderabad Total Blackout 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • aakanksha_singh
    Aakanksha Singh (@aakanksha_singh) reported

    @ViCustomerCare Hello @ViCustomerCare again it’s zero network 😡! This is happening every 2 months , please check and resolve the issue asap. #ZeroNetwork #Vi #MobileNetwork

  • Jitendra_CE
    JITENDRA KUMAR (@Jitendra_CE) reported

    If you have any solution for this, please tell me so that I can upgrade my recharge. Thank you. @ViCustomerCare

  • siddheshgarg
    siddhesh garg (@siddheshgarg) reported

    My disappointing @ViCustomerCare service: 1. Rep calls back a day later despite citing an urgency that my senior citizen mum's Vi number is unavailable. 2. Rep tells he will follow-up. Never happened. 3. I am investing 530/month for postpaid when @JioCare is cheaper.

  • McMeggg
    Meganbilli (@McMeggg) reported

    Hey @ViCustomerCare I am unable to make calls but able to receieve it. Network is gone bad.

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare We still not have network entire day

  • Tiwari_____100
    तिवारी हरिकेश (@Tiwari_____100) reported

    @ViCustomerCare I’ve been trying to attend an online class for the past half-hour, but the #Vi network is so terrible that I can't even join. Did I make a mistake by choosing Vi?

  • Variable_____
    Ayushi Gupta 💀 (@Variable_____) reported

    @Prithvi10_ @ViCustomerCare Service might be bad ...but better network than jio/airtel

  • PadfootsaysHii
    Scourge of God (@PadfootsaysHii) reported

    @Prithvi10_ @ViCustomerCare Switch to Jio ya Airtel Bhai Used Vodafone for most of my life but it has become garbage since CoVid

  • ambyholidays
    Bejoy Chacko (@ambyholidays) reported

    Hey @ViCustomerCare, stop pushing the "InstaMoney" loan offer. It charges ₹199 upfront, fails to support basic banks, and then asks for sensitive PDFs on WhatsApp. It feels like a total trap to fool loyal users. Please vet your partners better

  • legalhelptoall
    Cyber Crime Lawyer (@legalhelptoall) reported

    @ViCustomerCare No network in my area we recharge but not able to use check dm message

  • PerformAmit
    Amit Patra (@PerformAmit) reported

    My family member is stucked in Nalasopara virar and there is no network 🛜 what the hell is going on how we will communicate now @nalasoparanews @ViCustomerCare @Nalasoparaps

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Customer is not responsible. SMS came after payment. I can't check SMS before paying. So either give me the plan shown in App or refund ₹199. "Refer above response" is not a resolution

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @NitinRathod_90 @ViCustomerCare Ported to vi. Bro, all vi customers are looking fwd to port out. Very bad service

  • Piyush_dhn
    Piyush (@Piyush_dhn) reported

    @ViCustomerCare @DeepakS51329030 Worst service experience

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare If possible can I please get slightly faster help, my dad will kill me. 🥲😭

  • pratty_prat
    Pratty (@pratty_prat) reported

    @ViCustomerCare You’ve sent the same **** - we are working on it. I’ve already not paid this month’s bill because you guys are not accepting credible paperwork & I’ve not used that number in 1 year. I am done with you guys.

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare So this highly inexperienced executive Yusuf called to harras me in the morning without even reading my tweets or the DM. He obviously couldn't speak or understand English and disconnected the call when I was about to tell him my issue which he should have known before calling.

  • VShallChoudhari
    Vishal Choudhari (@VShallChoudhari) reported

    Dear @ViCustomerCare You are missing out to capture entire town in Pune. #Ravet is cursed with one of the worst network service. Only @airtelindia works but as soon as electricity is gone airtel to bids farewell. Enough opportunity for you establish a good user base. #airtel #jio

  • AshokeDas95
    Ashoke Das🙏 (@AshokeDas95) reported

    So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏 If VI cannot solve my problem, please let me know.@ViCustomerCare @vicu

  • negidashubham
    negi da shubham (@negidashubham) reported

    Dear @ViCustomerCare,You can sell new SIMs online with digital KYC, but can’t issue an eSIM to a genuine overseas customer with a dead SIM. Instead, you ask us to fly back to India or force a family member onto a 4-month postpay plan just to keep the number. 💩 customer service.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare You assured me that you are working on my issue, case is escalated blah blah while you are not aware of the issue itself…good job. In my first screenshot there was a case number, you could have got details from there @ViCustomerCare

  • TyagiVarshant91
    Varshant Tyagi (@TyagiVarshant91) reported

    @ViCustomerCare I don’t want to receive the same generic responses again and again. I want a proper resolution to my issue.

  • NirakarJaiHind
    Nirakar (Bharat First)🇮🇳 (@NirakarJaiHind) reported

    @ViCustomerCare Issue is now resolved. Thanks for the support

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    @ViCustomerCare I recently recharged with the ₹719 plan, which clearly mentions Unlimited 5G. However, the Unlimited 5G benefit is not working. Earlier, I was able to use Unlimited 5G without any issue at the same location using my previous recharge. @ViCustomerCare

  • Jitendr89767462
    Jitendra Kumar Sahni (@Jitendr89767462) reported

    @ViCustomerCare @Vodafone Vi 5G No Network Bawana Narela Delhi 4G Internet Speed Network Problem Please Reply My complaint....

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @ViCustomerCare @JioCare port out soon in Jio please help now Quit never used Mf internet speed 398 rs only loot Jio reply now I want to port out soon

  • sachinc39435150
    Sachin (@sachinc39435150) reported

    @ViCustomerCare @rahuljohar87 Guys, give me the solution of my issue. Your sales man is pathetic just now action till from your side. Pl don't provoke me to text open to all. I want your against that basxxterd and solution to my monthly bills.

  • KARAM_v_SINGH
    QUOTES & SHAYRI (@KARAM_v_SINGH) reported

    Hey, @airtelindia and @ViCustomerCare kya aapke paas behtar network ke sath vacancy hai? Suna hai aapka customer care behtar hai.. You value your customer. Kyonki @JioCare arrogant ho gaye hain unhe customer se koi matlab nahin hai, no reply since 24 hrs..

  • DeathEndsFun
    Dilip D'Souza (@DeathEndsFun) reported

    @ViCustomerCare I look forward to it, Rounit. Please help.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare @Tanazeem "Genuinely sorry" is not a solution. Your "information above" says the offer is not valid, but the offer WAS visible in Vi App when I recharged. That's your system error, not my mistake.I am not asking for explanation again. I am asking for RESOLUTION