Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (17%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Chennai, Ahmedabad, Chandigarh, New Delhi, Pune, Kanpur, Bengaluru, Patna, Guwahati, Rājkot, Nagpur, Shimla, Bhīlwāra, and Vadodara.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Total Blackout | 17 hours ago |
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Phone | 17 hours ago |
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Internet | 19 hours ago |
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Internet | 20 hours ago |
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Internet | 20 hours ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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wajid mohammad (@WAJIDIT1230) reported@ViCustomerCare Hello @ViCustomerCare is there any update ont issue?
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Anubhav Shakya (@anubhav_sh45644) reported@ViCustomerCare From the last hour, my Vi SIM has been showing “No Service,” even though my recharge is valid until 18 May.
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Abhishek Panpalia (@APanpalia) reported@ViCustomerCare Looking forward to get the resolution asap.
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Gaurav___________🫨 (@Gauravmehta_11) reported@ViCustomerCare When Pay Is Stress Free and Travel is Stress Free Then Why VI Service is Not Stress Free😶
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Pratik Nayak (@PratikOES) reported@ViCustomerCare @jagograhakjago @ViCustomerCare how unworthy a customer care could be. Repeated complains r being raised without a single attempt of resolution from ur side. Shameless company
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk as he is old. Kindly tell me the procedure in order to issue a new sim for him!
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Mohan (@Mohan59939859) reported@ViCustomerCare Continuing of this chat I was replyed in private chat box 1:30 before but now the time is 11:38 pm still I didn’t receive any reply from your end . I am facing the problem of data and PIN code is 382007.
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S (@theskywalker_0) reported@ViCustomerCare Important calls from apps like Zepto, Swiggy, Truemeds etc. are being auto-marked as “scam,” causing delays and cancellations of orders. How can I disable or fix this urgently?
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Hari Chowdary (@harishg2266) reported@ViCustomerCare Without my permission the order is cancelled worst service from vi
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Suraj Singh (@SurajSingh83519) reportedLook, you guys only say, koi bhi solution nhi milta hai, Aree paise liye ho to services do na!!!! @ViCustomerCare
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Atanu Karmakar (@AtonuK) reported@ViCustomerCare check field level. Virtually everything seems normal. The network has dropped so low that the phone is overheating, finally I am forced to use the sim keypad mobile from the smartphone. Nothing else will happen because of you. I've been tricked by your connections.@ViCustomerCare
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Yash Nayak (@yashnayak510) reported@ViCustomerCare Main tumlogo ke service se bahut hi pareshan ho chuka hoon. Mere number par na internet chal raha hai aur na hi calls (incoming ya outgoing) properly ho rahi hain. OTP tak receive nahi ho raha, jo ki basic service hai.
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Darshak Shah (@darshakshah6) reported@ViCustomerCare Why the hell your team is calling me and harassing me for buying a postpaid connection when I am already using one. Aren’t they well equipped with information to check what is the connection type customer is holding before calling ? #shameless @TRAI
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Jayususeria (@0007Suseria) reported@ViCustomerCare Issue :If my recharge is over but i dont want call recharge i just want internet recharge will it will be valid? And which recharge it will be?
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a (@Threads_pedia) reported@ViCustomerCare Such a pathetic and useless support. 1) Not able to call the store 2) Not able to raise a complaint 3) Not able to deliver sim on time. 4) Keeps saying I need to wait 72 hours just to take a complaint. Totally unhelpful puppets. Why social media team exists?
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Palanpur store having a network issue
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Calistus (@Calistus255) reported@ViCustomerCare 5g in Vasai is available as per app but mobile is not getting the signal. Sometimes it catches the signal for some time but goes back to 4g again. Even 4+ not working anymore. What's the issue ?
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Manoj (@indian8701) reported@ViCustomerCare I hope today you will provide some solutions for the network issues. Your Internet service is very weak.
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a (@Threads_pedia) reportedYou have literally shared nothing. It's been 3 days and still no one has ever called me to deliver the sim. Very pathetic service from Vi @ViCustomerCare
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kvr (@KVR_party) reported@ViCustomerCare no 4g signal from one hour..507164
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Karishma Trehan (@trehan_karishma) reported@ViCustomerCare Screwed network man @ViCustomerCare don’t have internet using Wi-Fi wtf
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wkcpbbla@hi2.in (@wkcpbbla90312) reportedI always tweet about VI experience and once again I'm here with worst possible experience by VI and this time my 2 months plan is going to over in 2 days and I'll change my sim and i won't use forever it gives the worst possible network and internet in very area.@ViCustomerCare
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venki Bon (@BonVenki24026) reported@ViCustomerCare How days your team cheating your subscriber they don't have proper information about 5g network how many days partiality to Telangana state shame on you vi network shame on you vi network shame on you vi network Shame on you vi network @DoT_India @ViCustomerCare
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VISHAL VYAS (@VVian_28) reported@ViCustomerCare @TRAI Additionally, if this problem is not solved within 24 hours, I am stopping my connection forever. Make your decision if you want to lose a customer of 12 years because of your greed. @AdityaBirlaGrp didn't expect this from you. Disappointed that you are allowing these crooks.
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Rajdeep Rao (@Raosahab80032) reportedBad service from @ViCustomerCare , Ordered a sim which was to delivered Yesterday, haven’t received it yet !
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Ashu ( आशु ) (@ashutwit) reported@ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.
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Ishrat Khan (@ishratsupport) reported@ViCustomerCare I have been trying to update my email for the last two days to issue an eSIM to replace my physical SIM. It says insert OTP which is sent on email but I never get the email. Please help. I am on international roaming.
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Metah Worse (@metahworse) reported@ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note
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Jayesh dave (@jayeshrdave) reported@ViCustomerCare #No care for customer of 20years. MY no 9924296156 stopped due to non use 7 April 2026 .I recharged for 169 Rs Deta pack 3 month validity 8 GB on 11/4/2026.Now Vi says that it will strst only after other recharged of 199 Rs.! My 169 rs goes in drain.
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Debasish Das (@das_debasish81) reported@ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818