Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (25%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Thiruvananthapuram, Varanasi, Bengaluru, Kanpur, Pānchgani, Shillong, Kolkata, Mumbai, Guwahati, Nashik, Vellore, Noida, Chhindwāra, and Imphal.

City	Problem Type	Report Time
Pune	Internet	8 hours ago
Thiruvananthapuram	Phone	15 hours ago
Varanasi	Total Blackout	18 hours ago
Bengaluru	Phone	18 hours ago
Kanpur	Internet	21 hours ago
Bengaluru	Total Blackout	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bombay Weekly™ (@BombayWeekly) reported 30 seconds ago

  Pathetic response from Rohit V over the call. He gave misinformation about the TAT initially like other agents in his group. Denied to register my complaint and give me a complaint no. His senior denied to speak to me. @ViCustomerCare will never improve. @rmstakkar

• 
  MFF HINDI INDIA (@MayurSpider1) reported 52 seconds ago

  @ViCustomerCare Issue is not solved 😭 Speed is very low 800kbps to max 2mbps fluctuations in uploading so please improve your 4G speed and launch 5G soon as possible

• 
  mohammad imran uddin (@imran_567) reported 59 seconds ago

  @ViCustomerCare @TRAI kindly look into this VI cheating with customers After so many complaints from last 5 days still problem is not solved After paying Amount Also customer not getting benefits from last 10 days who is Responsible for this?

• 
  Pavi A (@PaviiAnbu) reported 4 minutes ago

  @ViCustomerCare I have provided the details in DM, no network today fully, missing lot of phone calls and banking sms information 😔

• 
  Shiraz Shamsi (@zey2012) reported 5 minutes ago

  @ViCustomerCare Extremely frustrated with My official corporate number is not working for 2.5 months. This was in my late brother's name, and despite submitting all legal documents, death certificate, and firm papers under my other brother's name, no new SIM has been issued.

• 
  Karishma Trehan (@trehan_karishma) reported 8 minutes ago

  @ViCustomerCare why does your staff speak in Hindi in Gujrati accent so illiterate in way of speaking I called to ask about some app issue and they are going on a direct tangent. Please return call with somebody sensible

• 
  Atul Pund (@PundAtul) reported 11 minutes ago

  @ViCustomerCare network down since morning Zero customer care support

• 
  Devendra Yadav (@dev11064) reported 12 minutes ago

  Vi my location distance tower 3km my location poor network coverage Net speed poor call quality avarage @ViCustomerCare

• 
  Jayanta Sarkar (@jyntmail) reported 14 minutes ago

  Very bad network @ViCustomerCare Now I am regretting for my decision to port Vodafone from @Airtel_Presence

• 
  Kamal Chatterjee (@ChatterjeeKc) reported 28 minutes ago

  @ViCustomerCare Nothing shared which can resolve my problem with your hopeless services.

• 
  wakeupsid (@wakeupsid74) reported 31 minutes ago

  @ViCustomerCare I have ported my mobile number from BSNL to Vi through your store. At the time of porting the SIM, I paid ₹199 for the first recharge. While my phone number has successfully been ported, i have rec message first recharge was not done by VI store pls help..

• 
  Novocaine (@Damuscus17) reported 31 minutes ago

  @ViCustomerCare Third class coverage-third class service

• 
  Dhan Raj Bansal धनराज बंसल (@bansal_dhanraj) reported 31 minutes ago

  @ViCustomerCare Why does it take 8 days for closure of service? Why does customer has to answer 4-5 times reason of closure? This is wastage of customer's time and sort of harrasement. @JM_Scindia Hon'ble minister, you are requested to take action in this matter, TRAI should make guidelines

• 
  sandy (@sandipjha88) reported 32 minutes ago

  @ViCustomerCare u have zero connectivity in Parasnath,kodarma,other area while coming from Patna to Tatanagar by train. I am sending this msg using @airtelindia . I will have to switch my network. Can't pay both vendor.

• 
  ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported 33 minutes ago

  @ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.

• 
  Abhishek Kumar (@Abhishe09553378) reported 35 minutes ago

  Hi @ViCustomerCare ,I have registered many complaints regarding data speed since last month but I did not get any solution.Every time your representative repeat single line i.e "team is working on".Please look into it.

• 
  Ravi Kumar T (@ravikumartne) reported 37 minutes ago

  @ViCustomerCare Are you still there to help. Is this you call it as customer care for corporate companies? Is one week after raising the issue still you reply they you ‘help us shortly’ Is Shortly mean weeks and months for @ViCustomerCare ? Today I got why everyone on your network moving away.

• 
  Sirtaj Ahmad (@Sirtaj278) reported 40 minutes ago

  Hii @ViCustomerCare i have already sent my problem to you through DM as you said, why are you not replying. Please solve my problem otherwise i have another option. Thank you

• 
  Rajesh P (@RajeshP10392581) reported 43 minutes ago

  Hi @ViCustomerCare, I’m not getting any network on my number Unable to call customer care. Please help urgently.

• 
  Himanshi Parekh (@Himanshi_Parekh) reported 51 minutes ago

  @ViCustomerCare Your resolution is not helpful. I seek reversal of late payment charges

• 
  Vedant Wani (@vedantwani) reported 51 minutes ago

  @ViCustomerCare Even after raising several compaints, the internet speed and latency issue is not fixed by VI in Baner Balewadi area pune. Still stuck on 4G. Do I need to port out of vodafone to experience low latency internet?

• 
  Pavi A (@PaviiAnbu) reported 52 minutes ago

  @ViBusinessIndia @ViCustomerCare from this morning no signal available. I tried sim resetting, mobile restart and few other basic troubleshooting. Why no tower with the network ? Location is Chennai

• 
  vote for nota (@desh_Bhakt_0001) reported 52 minutes ago

  @ViCustomerCare My net is very slow i am unable to do a single class

• 
  kishan biswas (@Kishandeb1994) reported 53 minutes ago

  @ViCustomerCare 8017488636, facing issue in this number. And alternative number is- 9051293992. Store location is- TOLLYGUNGE, KOLKATA, WEST BENGAL. Representatives name- Rakesh, Please take necessary action against this person.

• 
  milinbariya (@milinbariya) reported 53 minutes ago

  @ViCustomerCare 10gb guaranteed data is not coming into effect . Fix this 🛠

• 
  Bombay Weekly™ (@BombayWeekly) reported 54 minutes ago

  @airtelindia & @JioCare can you guys help as @ViCustomerCare takes 72 hours to issue a sim card to a new customer and has an inefficient team who lies on call and have no provision to register a complaint. Now I know why Vodafone Idea is not the preferred choice of customers.

• 
  imran khan (@imrankota) reported 55 minutes ago

  @ViCustomerCare hi, I m not getting the sms. Raised complaint but still not resolved. It is very important for me to get the otps's now. Please resolve the issue urgently.

• 
  Probay Official (@ProbayOfficial) reported 56 minutes ago

  @ViCustomerCare We have taken a Toll Free Number 1800 12 12345 ( Not Working) , DLT Services ( Not Working), Five VIP Postpaid Numbers (Some Issues). Invoices not provided. Our startup not started due to Vodafone India. No one listening in VI. Baki Sab Theek Hai

• 
  Satheesh Kumar S (@ssksatheeshssk) reported 57 minutes ago

  @TelecomTalk Recently ported my two @ViCustomerCare numbers. Due to the issue with calls, and less network coverage. As many times I reported. But they never listen to any complaints.

• 
  Vijay Mehta (@GrumpyVeekay) reported 59 minutes ago

  @ViCustomerCare Sr, Ctzn. 73 and a Priority Customer seems to have committed a blunder by recommending my daughter to take Vodafone Connection. She is now abroad & trying to disconnect connection due to billing address issue. REFERENCE # 3-148618093206. ....1/2