Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Chhindwāra, Jodhpur, Pune, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, Ahmedabad, Shillong, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 2 hours ago |
|
Chhindwāra
|
Total Blackout | 10 hours ago |
|
Jodhpur
|
Phone | 15 hours ago |
|
Chhindwāra
|
Wi-fi | 16 hours ago |
|
Pune
|
Internet | 20 hours ago |
|
Bhubaneshwar
|
23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail
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Sapphire Software Solutions (@SapphireSoftwa) reportedHello @ViCustomerCare It's been 4 months since I reported serious network issues, but there's still no resolution despite multiple complaints. I keep getting assurances while the problem continues. Please provide a permanent fix instead of repeatedly closing complaints.
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SANJAY ROUT (@Sanju_Baba_77) reportedDear @ViCustomerCare , your network has become unusable in my area.Poor signal (1 bar), frequent call drops,and extremely slow internet for the last several days. Despite repeated complaints, nothing has improved. Please resolve this urgently or I'll escalate the matter to @TRAI
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Gaurav Jariwala🇮🇳 (@gaurav_017) reported@ViCustomerCare Very much disappointed with the services... Bad network and internet stopped working... Even tried to reach out customer care over the call but it stopped as couldn't arrange the call happened more than 5 times
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare This message was supposed to come in DM as per your other message but it’s okay, people can understand how seriously you are taking customer issues. Be assured , one day no one will join VodafoneIdea because of your worst customer support, worst services, cheating and scamming
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RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported@ViCustomerCare Ordered a new SIM using mobile no. *****8748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution.
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Monham (@MonhamMaibangsa) reportedWhy offer if you have no facility to cancel? Now I have no option but to throw away the sim. Give kyc in bank, office, insurance co for new number, which will take almost a month. Stop cheating your customers. @ViCustomerCare
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Typing error (@Escapis79289182) reported@ViCustomerCare How? When my phone has no network. Will you send me a letter? Like TF
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Gaurav Jariwala🇮🇳 (@gaurav_017) reported@ViCustomerCare What is eta for completion and resolutions of this issue .. So fa4 no one reach out to connect
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tabreez khan (@tabreznokia) reported@ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care
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Vasu (@AlwaysVasuDev) reported@ViCustomerCare I don’t understand why you’re not seeing my problem. Someone claimed this number is his, and mine was immediately blocked. I’ve used it for 11 years, and it’s linked to countless important accounts. Please give me my number back—I could lose access to everything. Plz understand.
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sharad gautam (@shara_gautam) reported@ViCustomerCare @ViCustomerCare I have not received any resolution no call yet ?? Your customer care is also non functional
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 2/ After moving overseas, I discovered my Vi SIMs had no network because International Roaming was not active. Without network, I couldn't receive OTPs, banking messages, or important calls.
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paras sethi (@paras_3787) reported@ViCustomerCare I m using Vodafone my number from last more then 15 years and I must say that now Vi is giving pathetic network in India, zero customer service at store, very very disappointed I request to people do not buy Vi network at any cost
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RKP (@rkp2028) reported@ViCustomerCare as soon as I open hotspot my mobile network goes ....pls help me
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Dharmendra Kumar (@dharamhbtik) reportedShame on @ViCustomerCare! I was lured from @Airtel_Presence with false promises. After porting, Vi demanded extra IR charges per number, pushing my bill from ₹999+GST to ₹1355+GST for fewer benefits. Complaint closed. Appellate ignored. This is cheating, not business. @TRAI
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Choudhary Nirbhay Singh Siddhu (@ChoudharyNBY) reported@ViCustomerCare you call me in private you text me in private can't you do why I should do I want the reason for it. no plans below 500 family plans ad on data but no network speed 100 Tower per day. I don't understand maybe the towers are from China
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Anand kumar (@Anandkumar32572) reportedI did not make any payment for the First Recharge (FRC) because, at the time of porting, the retailer informed me that I would receive one month of unlimited recharge free as a porting benefit. Therefore, I was not asked to make any payment. However, my services are still not working and your system shows that the FRC is pending. Kindly verify and resolve the issue at the earliest." @ViCustomerCare
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Dinesh Gaud (@dineshGaud2015) reportedPoor mobile network at Suraksha Smart City, Vasai East, Palghar. Residents face weak signal, frequent call drops and poor internet, especially indoors. Requesting a network survey and installation of a Mobile Tower/IBS. @JioCare @airtelindia @ViCustomerCare
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Devika (@DevikaN52596710) reported@ViCustomerCare Asking to wait for 72 hours when the advertisement says `24 hour sim delivery’ isn’t how you enhance the customer’s experience. Do better! When doing business in south India, atleast have customer care agents who can understand English or our regional language.
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🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported@ViCustomerCare highly pathetic service booked new number more than 48hours passed by still number delivery pending. Called on 8141018180 they r saying delivery partner will call but no call yet.On 198 Mr.Abhinav also responded unpolished & his supervisor deny coming on call.
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.
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Ghrita Sreegiri (@Sreeghrita) reported@ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 7/ Because of this incorrect information, I am now expected to pay an additional ₹149/month (+GST) per connection just to keep my SIM usable abroad. This is a recurring cost that I would never have agreed to had the correct information been provided before porting.
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare i haven't heard back anything from anyone on the resolution
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ayaz sherasiya (@therealayaz95) reportedTum se na ho payega @ViCustomerCare i have file lots of complain regarding network u never change or not your network
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above (@above_os) reported@ViCustomerCare Nothing ever change It's been 10 days too low network, raised complaints but never get is resolved
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare Third class service provider Not fulfilling promises Cheating customers
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Mrigank Singh 🇮🇳 (@MrigankSingh13) reported@ViCustomerCare very bad internet