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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Chhindwāra, Chennai, Shillong, and Ranchi.

CityProblem TypeReport Time
Bengaluru Internet 6 hours ago
Indore Internet 12 hours ago
Pune Internet 1 day ago
Ludhiāna Internet 2 days ago
Lucknow Internet 3 days ago
Bhopal Total Blackout 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone

  • 2010Prabhjeet
    Vikram dadwal (@2010Prabhjeet) reported

    @ViCustomerCare Not getting any support from you team, it's better for me to port the number now.

  • ShivamKachhwah4
    Shivam Kachhwaha (@ShivamKachhwah4) reported

    @ViCustomerCare What’s wrong with your network? It keeps showing “No Service”. Airplane Mode ON/OFF is needed to restore it. Then 5G shows but data doesn’t work until I repeat the same process. Why is the network so unstable? Extremely frustrating service....

  • kavya_open
    Kavya Patali S (@kavya_open) reported

    @ViCustomerCare my mother is lost since morning. Kindly help urgently. She is in Jamshedpur with a Bengaluru sim. Help!!

  • got49inmaths
    Mitsissippi (@got49inmaths) reported

    Hey @ViCustomerCare I mistakenly recharge other family number with gpay yesterday evening pls suggest me what to do as your customer care at satellite denied for any help

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..

  • AdaAnjum
    🌸 𝐀𝐝𝐚𝐀𝐧𝐣𝐮𝐦 🌸 (@AdaAnjum) reported

    @ViCustomerCare hello vodafone. it feels sorry to port out your service today.😔 I have no issue and regret to be a part of your service, I get everything what I want at affordable price, having good coverage of 4g+ in my locality but the 5g is not available in my locality,

  • antzgomarching
    Shalabh Malaviya (@antzgomarching) reported

    @JioCare I am facing serious issues in Jio network. Not able to make or receive calls. It's a nightmare to raise complaint. @ViCustomerCare need help in porting two Jio number to Vodafone Idea network.. possible?

  • sonata_52
    Prashant Yadav (@sonata_52) reported

    @ViCustomerCare Very poor network and extremely slow internet. I’m fed up with the service and will port my number 8409444665 to another operator if this isn’t resolved soon. Please take action urgently.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare motherchud stop calling me **** off scammer don't disturb

  • sameertaware5
    sameer taware (@sameertaware5) reported

    @Airtel_Presence @ViCustomerCare can you please provide me information of how do I port bcz airtel doesn't give a damn about a postpaid user

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms

  • bajajhiteshster
    Hitesh Bajaj (@bajajhiteshster) reported

    @imohammedtalha @ViCustomerCare Sad to see this, Even I recently did yearly active recharges for 2 Numbers and today both of them went to bin (~4000). Not getting SMS and VI Chat help is not really helping.

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Despite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,gandhidham. No improvement in network by vi. No option left other than porting to jio or airtel @ViCustomerCare

  • Balasoundar1309
    BALA (@Balasoundar1309) reported

    602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also

  • RNandania
    Ramesh Nandania (@RNandania) reported

    @ViCustomerCare i am writing to log an urgent complaint regarding the sudden disruption of incoming OTP services on my long-standing Vodafone number 9825699452. I am currently outside India. Since yesterday, I am not receiving any OTPs and critical banking SMS messages.

  • FreeSoul1581947
    AK (@FreeSoul1581947) reported

    @ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over

  • kranshevare
    kartik Ranshevare (@kranshevare) reported

    @ViCustomerCare We have no internet here in Surya, everyone is affected by this, and even the phone is not working. Please see what has happened here as soon as possible. Kurla Kajupada Mumbai 400072

  • kranshevare
    kartik Ranshevare (@kranshevare) reported

    @ViCustomerCare The internet is still not working, the whole page is down and calls are not working either. It has been 4 hours.

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @NOT_UNIQUE_00 @ViCustomerCare @jagograhakjago uncle - #vodafoneidea prices in assam is different from mumbai prices in j&k is different from kolkatta prices in orissa is different from delhi less privileged states/cities pay less - any problem?

  • ShattyAmir
    AmirShatty Anilkumar Patel (@ShattyAmir) reported

    @ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant

  • AnkitSinha735
    ankit sinha (@AnkitSinha735) reported

    @ViCustomerCare hello team previously i was using Airtel postpaid, due to bad service, I decided to switch to vodafone Postpaid and it's 15th day.i am facing the same issue of internet not working. You people assured me that your network bandwidth is everywhere,so why I m facing.

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ # tags Vi customer care and consumer forums to protest the inability to recharge minimum amounts or short-term data packs without buying a service validity plan, calling it an unfair compulsion during urgent needs or to keep the SIM active

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please check again your Network start issue from last 3-4 Days. Now time to move to other network. Its really trouble for use #VI . All network company upgrade but you are decresed the Network stability.

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?

  • neelakantankk
    neelakantankk (@neelakantankk) reported

    @ViCustomerCare why are you spamming me with reminder calls to pay my phone bill weeks before my due date? This is going to be one more reason to port my number away. Instead of improving your service, you're annoying your customers.

  • _pandeymonium_
    Alok Pandey (@_pandeymonium_) reported

    Hey @ViCustomerCare You are losing customers by quarter bec you’ve stopped caring for individual ones. Mechanical CC Execs read from script, no matter what is asked. Network issue unresolved for many months. So here’s farewell, after almost a decade long association. Do better.

  • KishorRupnavar
    KISHOR RUPNAVAR (@KishorRupnavar) reported

    @ViCustomerCare My Missed Call Alert service is already active as confirmed by your 199 customer care team. However, the Vi App is still showing 'Not Subscribed' and asking for ₹30 again. The phone support executive also refused to log my complaint. Kindly look into this technic

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare please make sure that whoever representative calls me this time has all the knowledge and knows what needs to be done! We just missed an important OTP sms due to 0 network at our place! Pathetic and a fragile network service!!

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Stop pretending. Every agent keeps calling the spammer’s number “my number”. Either you people don’t read the complaint at all, or you’re doing it on purpose to push the issue into DMs. +918691859317 is a Vi number used for marketing calls. Read