Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/25/2026 21:15

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gurgaon, Gopālganj, Bhopal, Chennai, Mumbai, Bālurghāt, Kanpur, Pune, Bengaluru, Delhi, Ahmedabad, New Delhi, Thiruvananthapuram, Mormugao and Navadwīp.

Loading map, please wait...
City Problem Type Report Time
IndiaGurgaon Internet
IndiaGopālganj Internet
IndiaBhopal Internet
IndiaChennai Wi-fi
IndiaMumbai Total Blackout
IndiaBālurghāt Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • iraulj Rahul Jauhari (@iraulj) reported

    @ViCustomerCare It's like you disrespect your customers and expecting them to talk on so called corporate language . Very bad

  • Mohit_Mittal28 Mohit Mittal (@Mohit_Mittal28) reported

    @ViCustomerCare all of sudden my 10+ years old VI number is not a VI number anymore. VI Store and customer care couldn't find details of my number. SIM has no network since yesterday. SIM has active plan till March. @DoT_India

  • mail_amolpawar Amol Pawar (@mail_amolpawar) reported

    @ViCustomerCare pathetic experience...I brought 5 simcard but when I ask to closed it down...all took money first but didn't stop the service...I will see that no one in my contact will go for VI...for sure...

  • anilpanwar1982 Anil Panwar (@anilpanwar1982) reported

    @ViCustomerCare *Main Balance:* *-1349.99 INR left* Outgoing & Internet service valid till 28-Feb-2023 (28 days remaining) *Regular Data Pack 1:* Data Benefits - 11.7 GB left Pack ends on 12-Feb-2023 (in 12 days) *SMS Pack :* *300 N left* Expires on 12-Feb-2023 (12 days remaining).

  • SjAmruta Amruta🇮🇳 (@SjAmruta) reported

    Where's the network @ViCustomerCare ?? No one is expecting 5G from you but the least you can do is provide uninterrupted 4G. #Vodafonedown

  • joelalex_3 Joel Alex (@joelalex_3) reported

    @ViCustomerCare hi, I am using 2 VI sims, but during evenings I am facing some network issues only with VI. I am not able to access all websites, but able to access all Google sites, apps, Insta, FB, WhatsApp etc.

  • Manoj51047638 Manoj (@Manoj51047638) reported

    @ViCustomerCare Today I got call from Vi backend team about issue today 03:52 PM, even though agent not lesson my issue and not solved the issue directly disconnected call, I did not get any call still now, issue is pending, Why are you wasting my time, I need resolution

  • Sofiakausar1 Sofia kausar (@Sofiakausar1) reported

    @ViCustomerCare i have taken my number last week but yesterday you barred my all services i am not able to make a call neither can use internet. I have paid for the services which is barred by you. And without any prior notice or call how you can cut my services?poor service

  • mail2sant Santhosh (@mail2sant) reported

    @ViCustomerCare I already paid my bills and it’s been more than 3 days my service is not yet activated and I am in international roaming .. please help to re-activate it ..I can pass my number last 5 digits are 56100 .. if you want I can give you my number in pvt

  • anilpanwar1982 Anil Panwar (@anilpanwar1982) reported

    @ViCustomerCare I do not know about this main balance when I used it tell me and up my service

  • anjanaann Anj (@anjanaann) reported

    Trying to figure out which network is the worst in India and it looks like VI is winning it! Such bad service, the data works when it feels like working and the Hotstar subscription is an utter joke! Such a scam to eat your money!!! @ViCustomerCare

  • Ganeshavi1 ganesh avi (@Ganeshavi1) reported

    @ViCustomerCare have complainted in this Twitter ...not yet rectified...will port for some other network tommorow ...tq vi

  • debu_1980 Debasish Roy (@debu_1980) reported

    @ViCustomerCare @akshayamoondra Running pilar2post 2 get prepaid sim & ur local store at 700127 is rude,oblivious & unfriendly. I have made a mistake opting for VI, my life is much better without such man made hassles…Order ID DCHD30012309503 #happytonothelp

  • Heenuprat Pratik thakkar (@Heenuprat) reported

    @ViCustomerCare VI representative called me in today afternoon and confirm me to visit by today’s evening,but neither any one have called nor visited. Day by day services of VI is getting worst. Understand this as my formal communication and cancel my order. I don’t want VI connection.

  • SandeepanDey13 Sandeepan Dey (@SandeepanDey13) reported from Bagdogra, West Bengal

    @ViCustomerCare I HAVE FINALLY DECIDED TO SWITCH MY FATHER'S SIM CONNECTION FROM VI BEING FED-UP OF BAD SERVICE!!

  • haan_thikhain Tuhin (@haan_thikhain) reported

    @ViCustomerCare SCAMMERS!! FRAUDSTERS!! These are the people you are recruiting for your customer service.

  • JoyChakranaray1 Joy Chakranarayan (@JoyChakranaray1) reported

    On paying the postpaid bill @ViCustomerCare is not activating customer's number @TRAI i am requesting this communication company vi to start the service, Today i paid all their bill then to they did not start the service. No response from Customers care. @TRAI pleasetake action

  • shrijitmete shrijit mete (@shrijitmete) reported

    Pathetic service by @ViCustomerCare. Now people have to go to VI store in order to activate there International roaming. Even if person wants to pay online in order to start it, they don’t have option for that. Really!

  • pratikshah2989 pratik shah (@pratikshah2989) reported

    @ViCustomerCare it is really unfortunate and unacceptable from a service provider.more thn week yet no resolution.solun what we get is chng d sim card and best part e1 after doing tht pay extra for recharge e1 if u hv existing active plan and still no solution..horrible @ITS_MoC

  • TanveerArifKha4 Mr Khan (@TanveerArifKha4) reported

    @ViCustomerCare Time to move from Vi service tower

  • ssiddiquiharis1 Haris (@ssiddiquiharis1) reported

    @ViCustomerCare not resolved my sim card issue it's ongoin from about 10 days. It's worst thing for us. My work is delayed. Please help me.

  • AddictedBet Addicted (@AddictedBet) reported

    @ViCustomerCare Shut down your Company you guys are not professionals.... impotent employees...

  • p_twinkleraj TWINKLERAJ palanivel™ (@p_twinkleraj) reported

    @ViCustomerCare Almost More than 20 Days passed. Still issue not resolved. This the way @ViCustomerCare treat their customers

  • iraulj Rahul Jauhari (@iraulj) reported

    @ViCustomerCare Treat your customer with respect not a source of your income

  • iPrabhat_Mishra Prabhat Mishra 🇮🇳 (@iPrabhat_Mishra) reported

    I recharged with 65 rupees airtel pack today, it was not reflected in my number and customer service guy is saying that I have used all my data. If you can't do anything @Airtel_Presence then I am immediately switching to @ViCustomerCare keeping the number same. Help me vodafone

  • amitlvs Amit Thakur (@amitlvs) reported from Bengaluru, State of Karnataka

    Can you guys please help me out @ViCustomerCare. Because I called on 199 they are saying that my number won’t be available for eSim feature as it is Idea sim. But I’vent selected specifically regarding the service provider. I’ve only purchased it from VI. So why is this happening

  • subhansq7 S,,,Q (@subhansq7) reported

    @ViCustomerCare @azizkavish Aap rhene do apki calling problem h boss baki sab okkk 👌🏻 net 1number h

  • AVISHCHANDRA5 AVISH CHANDRA (@AVISHCHANDRA5) reported

    Haven't got any revert from your side even after sharing details more than an hour back is this the quality of service you people are providing @ViCustomerCare

  • richagoel17 Richa Goel (@richagoel17) reported

    Register my mobile number on network immediately. And raise my compaint for the same ASAP. @ViCustomerCare

  • anilpanwar1982 Anil Panwar (@anilpanwar1982) reported

    @ViCustomerCare Hello Jyoti, I do not have message regarding bill, I want to know my bill details and will pay bill if it is actually used by me. But your team has no details only amount. How can I pay without details. I want service up first.