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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Guwahati, Pune, Indore, Mumbai, Bengaluru, Ghāziābād, Virār, Chhindwāra, Kanpur, Sūrat, Rājkot, Roha, Nashik, and Delhi.

CityProblem TypeReport Time
Hyderabad Total Blackout 33 minutes ago
Guwahati Internet 56 minutes ago
Pune Total Blackout 2 hours ago
Indore Internet 3 hours ago
Mumbai Phone 4 hours ago
Pune Internet 5 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's

  • hathiaursathi
    Riaa (@hathiaursathi) reported

    @ViCustomerCare Thr network is still poor, the towers are still depleting. And, i still can't access internet properly. Do one thing, apne dukan ki jhap bandh Kar Do. Waise bandh hone wali hain.

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    @ViCustomerCare I recently recharged with the ₹719 plan, which clearly mentions Unlimited 5G. However, the Unlimited 5G benefit is not working. Earlier, I was able to use Unlimited 5G without any issue at the same location using my previous recharge. @ViCustomerCare

  • ananyas89
    Mr. Ananya Sarkar (@ananyas89) reported

    @ViCustomerCare According to your press release, Vodafone 5G services were scheduled to be launched in Kharagpur, West Bengal, by the end of June. Today is July 3rd, and the service has still not been activated in this area. Could you please clarify why there has been a delay in the rollout?

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare @ViCustomerCare sudeep I am not prepaid customer I am post paid customer check your messages i have give my registered no.

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    @ViCustomerCare If the ₹479 and ₹719 plans don't actually provide the advertised Unlimited 5G under the same conditions, then this is a fake or misleading benefit. Please clarify the eligibility and resolve this issue immediately. @ViCustomerCare

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.`

  • pan_kumar5
    pankaJ ch.सत्यम शिवम सुंदरम (@pan_kumar5) reported

    @ViCustomerCare Poor network, I have face problem all day.

  • heliosxs9
    SX (@heliosxs9) reported

    Why is there no network at all in Vasai Virar area? It is already flooded and the network has been gone since yesterday ! Let alone data but even network is gone. How will one avail emergency services? @ViCustomerCare

  • anuraganasane
    Anurag A (@anuraganasane) reported

    @BloggerBrainss @ViCustomerCare Call that number and tell them to recharge yours. Vi hasn't done any scam here. Ask them if they can help, if not, call the number instead.

  • hiteshanadkat
    hiteshanadkat (@hiteshanadkat) reported

    @ViCustomerCare vi number 9714510524 Recharge already done but Data not Working Circle Gujarat please help

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare Most disappointed customer. Despite requesting a 10-day extension due to an emergency situation, there has been no proper support or response from your team. Very disappointing service experience

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @ViCustomerCare No proper response from @ViCustomerCare shows why are they are in loss and why they will collapse within 5 years with such customer support

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @Sachin165498 @ViCustomerCare Bhai, if think, somebody will call you or resolve your issue then you must be an innocent guy.

  • LearningSoul_
    🇮🇳નારદમુની🇮🇳 The Enlightened One 💫 (@LearningSoul_) reported

    @ViCustomerCare The issue is from yesterday in the region. Doesn't the company know this?

  • Husaink_59
    Husain Khan (@Husaink_59) reported

    @ViCustomerCare no network in my locality since 3 hrs... What u guys are doing... What u guys are charging for... Resolve it ASAP.. Don't ruin my weekends please

  • krpiyushh
    Piyush Kumar (@krpiyushh) reported

    There have been network issues today ever since it rained. Please solve asap. @ViCustomerCare

  • trading__life__
    trading life (@trading__life__) reported

    Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me who is effected but many people 🤦

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare Hi, by mistake I recharged on wrong number, amount 3599. I did 5 minutes ago, please help to revert this.

  • aakashdas666
    Aakash (@aakashdas666) reported

    Hi @JioCare, I initiated a port from Vi to Jio, but @ViCustomerCare cancelled my port request without my consent after I confirmed I wanted to switch. Now I'm being asked to pay ₹350 again. Please help me complete the porting process. #Jio #MNP

  • AnimeMeriJaan
    Atheist Pro Max (@AnimeMeriJaan) reported

    @ViCustomerCare Hi, Your portal to pay utility bills in the Vi mobile app is down. How long it will take to fix it? I have pending bills to pay.

  • McMeggg
    Meganbilli (@McMeggg) reported

    Hey @ViCustomerCare I am unable to make calls but able to receieve it. Network is gone bad.

  • HarshBajoriya
    HB (@HarshBajoriya) reported

    @ViCustomerCare The process of delinking my family plan took six hours and involved significant harassment. I strongly advise against choosing Vi's postpaid service. Their team is unhelpful and seems to be trained to mistreat customers. They promise to return calls promptly, but they never do.

  • maloo_kartikay
    Kartikay Maloo (@maloo_kartikay) reported

    @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

  • AdetyaChopra
    Adetya VN Chopra (@AdetyaChopra) reported

    @ViCustomerCare Hi! My number ported from Airtel to you and since the deactivation of the Airtel number, VI shows no network. You CS is not helpful. Can you assist me?

  • pratty_prat
    Pratty (@pratty_prat) reported

    @ViCustomerCare You’ve sent the same **** - we are working on it. I’ve already not paid this month’s bill because you guys are not accepting credible paperwork & I’ve not used that number in 1 year. I am done with you guys.

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    Seriously? @ViCustomerCare No 4G since morning in my location metro tier one City, — only crappy 2G outside and zero signal at home. Your app won’t even let me raise a ticket. Not just me — 10 people in my building are offline. Fix this NOW. #ViDown

  • Riishabhshukla
    RISHΛBH GΛRG (@Riishabhshukla) reported

    Vi Customer Care,No network in Virar for the last 18+ hours. No calls, no data, no signal. Please resolve urgently.Location: Virar Issue: Complete outage since last 18 hours. @ViCustomerCare

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Don't pretend that you are doing something for me. The first time I called, your agent said "nothing can be done" and cut the call with a sorry. Now suddenly "we are here to help"? Action > Words. Either refund ₹199 or activate the plan shown in your app.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @Iamanonymous53 Rony bhai, DM k chakkar main mat padna. Porting is the ultimate solution. DM is for harassment