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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, New Delhi, Chhindwāra, Patna, Dimāpur, Kolkata, Bengaluru, Guwahati, Bhopal, Gopālganj, Gurgaon, Ahmedabad, Chennai, Hyderabad, and Bhubaneshwar.

CityProblem TypeReport Time
Mumbai Phone 4 hours ago
New Delhi Internet 7 hours ago
Chhindwāra Internet 8 hours ago
Patna Internet 9 hours ago
Chhindwāra Internet 9 hours ago
Dimāpur Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • suriya1039
    Suryakumar_Sumathi👨‍💻 (@suriya1039) reported

    @ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...

  • samehdi72
    SAM (@samehdi72) reported

    @ViCustomerCare why are you irritating your customer, even after payment repeatedly reminding for last date of bill.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi prepaid number has suddenly stopped working in Delhi. The SIM is detected by the phone, but there is no network signal and it shows No Service. I have tested the SIM in another phone as well, with the same issue. Please check and assist urgently. 8561031482

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare I have reported the issue, this level of unprofessional support & system down issues is not tolerable. Also don't expect me to renew the system this time & I don't need your sales team to call me for renewals as I am already exploring other vendors for the internet.

  • ajitshah009
    Ajievts (@ajitshah009) reported

    @ViCustomerCare Y to do so... Better I port to strong network Airtel... Just wn get time

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 3. Instead of asking repetitive and irrelevant questions, kindly focus on identifying the root cause and improving the reliability of your service.

  • nil_m18
    nil (@nil_m18) reported

    @ViCustomerCare It's a simple query and you can straight away answer. @vodafone Prepaid connection while moving from Mumbai circle to Gujarat circle why is your customer care centre forcing me to take 3 months prepaid connection.@airtelindia awaiting your response.

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • Shubbu123
    NeuBee (@Shubbu123) reported

    @ViCustomerCare Responded sir, also i never received any call from your side my number is active 24/7. @ViCustomerCare Please read my DMs carefully. Later do not tell me i should have consulted before moving to consumer court. Also i am not threatening you guys just wanted to exercise my rights

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank

  • 680Ji
    SaturoXnaruto (@680Ji) reported

    @ViCustomerCare Your customer service is like a la##a

  • 2Yogeshjoshi
    Yogesh Joshi (@2Yogeshjoshi) reported

    @ViCustomerCare is getting worse day by day. I have been a user of Voda since 2006 with two connections, now as I am facing a issue with a recharge, when called customer care, they just disconnected in between without giving any resolution. It's such a hard work to connect them.

  • cryp2ojournal
    Crypto Journal 🐳 (@cryp2ojournal) reported

    @ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , what is the status of Complaint Ref. No. RAJ-V02119490833? Has any action been taken against the concerned Vi Store/staff? If yes, kindly share the details. If not, please explain the reason for the delay.

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

  • BkDubey16
    𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported

    Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

  • vishstaler
    Madmaxapc (@vishstaler) reported

    @ViCustomerCare fraud network . I recharged for 299Rs nonstophero offer that is unlimited data for 28 days . That offer valid for my mobile number . But after I recharge it shows only 1GB/day . Such a worst behaviour from #VI. #ChorVI 😡

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Sent the required details to your inbox. Kindly solve. None of the customer care lines are useful. Local Sivakasi postpaid office was closed 6 months back ! Then who is responsible for queries of postpaid customers in this area ?

  • Pinksworld123
    Dr Pinky Choksi (@Pinksworld123) reported

    @ViCustomerCare i have recharged my frnds prepaid number via gpay but by mistake it went to some other person whose number isn't working since one year as per your offline store. Please help me resolve.

  • KrishCoder
    Krish faujdar Jat (@KrishCoder) reported

    @ViCustomerCare is doing a total fraud!! I recharged with ₹95 plan and I was promised to get 4 gb internet with this plan but guess what I received no internet with the plan!!! Never ever go for this fraud network!!! Worst sim ever!!

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

  • anujsainia25
    Anuj Saini (@anujsainia25) reported

    Sir vi #eSIM qr code not received 24hr se Uper ho gye vi k network bi chale gye please solve my problem #vi @ViCustomerCare

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • AlokPatel
    Alok Patel (@AlokPatel) reported

    Hello @ViCustomerCare are you trying really hard to lose customers these days? Your customer care service line kicks people off in queue by the way.

  • suresh_rankawat
    Suresh Rankawat (Mahadev ka parivar) (@suresh_rankawat) reported

    @ViCustomerCare Rajasthan me vi smart conect app is not nunning. Solve problem in vi smart conect app @ViCustomerCare

  • AkankshaDw24
    Akanksha Dwivedi (@AkankshaDw24) reported

    @ViNewsOfficial @Meta Extremely disappointed with @ViCustomerCare. No network coverage at my home, making it impossible to work or study. Despite raising several complaints, your team has completely ignored the issue. If this isn't resolved within 24 hours, I am porting my number. 212503 holagarh