1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Kanpur, Coimbatore, Kolkata, Pune, Mumbai, Jodhpur, Guwahati, Ahmedabad, Bengaluru, New Delhi, Bilāspur, Nagpur, Āsansol, and Ghātāl.

CityProblem TypeReport Time
Chhindwāra Total Blackout 2 hours ago
Kanpur Internet 4 hours ago
Coimbatore Internet 5 hours ago
Kolkata Internet 7 hours ago
Kolkata Internet 7 hours ago
Kolkata Phone 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare you shared that Vi is providing best possible network at my place that is mean Vi is not capable to provide better speed so I will port out as soon as possible

  • chithravela
    Prasanth Raveendran (@chithravela) reported

    @Iam_neeteesh @ViCustomerCare Same with me, no solution even after 1.5 months. They are such incapable folks.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare Any luck with my reactivation @ViCustomerCare Today I got a call on WhatsApp, and the technician asked the same set of questions, same layman excuse and status of my issue is same. Reactivation is NASA level task?

  • rishabh_1315
    Rishaabh Jain🇮🇳🔺 (@rishabh_1315) reported

    @ViCustomerCare I also DM all details. Please take action to resolve my problem not send so called message do network improve in my location because it's a huge disturbance on a basic calls.

  • NiwasMishra5
    Niwas Mishra (@NiwasMishra5) reported

    @ViCustomerCare @ministryofcomunication please solve this problem

  • SUDARSH64280223
    SUDARSHAN KUMAR (@SUDARSH64280223) reported

    @ViCustomerCare Hey i am a user of Vi network using using from last 1-2 years, but i get know that there is no tower in my area which is Sector 36 and Sector 37, i visited the Vi store, 2-3km away the speed was around 200 mbps but in my home it is just 10-15 mbps, worst of all.!

  • lalit79520
    Lalit Kumar (@lalit79520) reported

    @ViCustomerCare @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.

  • MukeshDahikar4
    @MukeshDahikar (@MukeshDahikar4) reported

    @ViCustomerCare Plz my private number 9049394328 Activate please 🙏 For help me

  • Iamdeepti2
    Iamdeepti (@Iamdeepti2) reported

    @ViBusinessIndia Dear @ViCustomerCare, despite repeated follow-ups, I'm still being billed incorrectly for international roaming that was activated only to receive OTPs. Correct the bill immediately or I'll escalate this to consumer and telecom regulators for harassment and deficient service.

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    Why is the VI network so down? I have recharged 399 rupees pack - For my mom I have recharged a 3 month pack, my brother also is using an active pack, but why there's no internet? Is that a scam? Why are you people doing this? I already have a DM. @ViCustomerCare @DoT_India

  • NiwasMishra5
    Niwas Mishra (@NiwasMishra5) reported

    @ViCustomerCare @Dev_Fadnavis Any update why this problem not solved

  • AshokeDas95
    Ashoke Das🙏 (@AshokeDas95) reported

    So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏 If VI cannot solve my problem, please let me know.@ViCustomerCare @vicu

  • thatuglylad
    Anup K. Pandey (@thatuglylad) reported

    @ViCustomerCare Porting to another network, don't need your help!

  • only_shiv_fan
    The_Cyber_addicted (@only_shiv_fan) reported

    @ViCustomerCare I have port to VI from Jio. I have received the network but not able to get and send SMS. What to do? And what about the welcome free plan? Please guide.

  • PradeepKamath3
    Pradeep Kamath (@PradeepKamath3) reported

    @ViCustomerCare Hi. I have already written to customer care on 2nd July. It's already been a week and the resolution provided is not satisfactory. Please look into this on priority.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you so you're not going to solve my problem From past 6month I have hear we can't Solve you're problem I think I should have port out earlier As loyalty mean nothing to you Now it time port Worst experience in vi

  • RahnumaAhmed2
    Sarfaraj Ahmed (@RahnumaAhmed2) reported

    @ViCustomerCare I can't download vi app, And the reason for this is the entire network of VI.

  • KishanS69501862
    Kishan _⚓ (@KishanS69501862) reported

    @ViCustomerCare How many more complaint numbers do I need before you actually fix the problem? Since 22 June 2026, all I have received are excuses and new waiting dates My recharge is being wasted while the network remains unusable. Stop delaying and resolve the issue immediately

  • imkshatriya27
    Chandan Singh (@imkshatriya27) reported

    @ViCustomerCare Do you provide Broadband service also ? I will be terminating the @airtelindia @Airtel_Presence Broadband service also as that is also not working properly, facing lot of disconnection issue along with speed issue.

  • MufasaTN38
    SIMBA (@MufasaTN38) reported

    @ViCustomerCare worst 👎. Unable to reach customer care number.

  • CabRetro
    Retro Cab 🚖 (@CabRetro) reported

    @ViCustomerCare Speed and connectivity is very poor

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked, But again I am saying : No service, No Bill

  • ATAURRA92416745
    ATAUR RAHMAN (@ATAURRA92416745) reported

    @ViCustomerCare Again facing network issue same location why duch case happened

  • Piyush_dhn
    Piyush (@Piyush_dhn) reported

    @ViCustomerCare @DeepakS51329030 Worst service experience

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare So this highly inexperienced executive Yusuf called to harras me in the morning without even reading my tweets or the DM. He obviously couldn't speak or understand English and disconnected the call when I was about to tell him my issue which he should have known before calling.

  • MedicoAltamash
    Altamash|Med-Student (@MedicoAltamash) reported

    Pathetic network since morning,low bar signal with frequent call drops,unable to surf internet neither sms. This is a scenario of every month since past two years. You guys are good for nothing,is stability of connection exist or not?! @ViCustomerCare

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare No Service No Bill.

  • VjBasu
    VJ ₿@$ü (@VjBasu) reported

    @ViCustomerCare No, I'll not delete as when I referenced this to your customer care and raised the same complaint, my complaint was closed marking we have checked and network is excellent... which clearly means you don't have trust in your customers. Now fix it or loose customer

  • kimianks
    Ankush Ahuja (@kimianks) reported

    @ViCustomerCare your agent instead of activating an IR pack on my secondary number tried to activate the Pack on my primary which already had a pack activated. I was then charged as per the Always On Feature on my secondary number which I reported promptly to support. My due date is tomorrow & the case is still open. Please assist urgently @TRAI

  • VikmaniAkshat
    Akshat Vikmani | ETHGas ⛽ (@VikmaniAkshat) reported

    @ViCustomerCare what a scam is vodafone doing on app 399 plan they give me as unlimited 5g data but the net is not working also today on ivr ingot to know daily 1 gb net plan as they give 100 rs discount and do this scam required explanation vodafone #scam #fraud @band