Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Patna, Chhindwāra, Kolkata, Bhubaneshwar, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Pune, Varanasi, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 5 hours ago |
|
Bengaluru
|
Total Blackout | 11 hours ago |
|
Hyderabad
|
Total Blackout | 15 hours ago |
|
Patna
|
Phone | 16 hours ago |
|
Chhindwāra
|
Phone | 16 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Durden (@Real_SumitKumar) reported@IndianTechGuide These @ViCustomerCare people just fool customers. They increase their prices after seeing other companies do it but they don't learn from those companies how to provide good customer service.
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Esha Shah (@esha_shah01) reported@ViCustomerCare why on the earth is your service the worst? You legit show us 5G and call drop rates, no voice heard, is so so common on every single call. Why can’t you improve it? 😡
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Er. वरुण विजयवर्गीय (@vcube23) reported@ViCustomerCare Dear @ViCustomerCare to prioritise a select few your network #Vi needs 5G SA capabilities which your network don’t have. #Airtel have it for postpaid customers & #jio have it for everyone. Kindly upgrade your network from 5G NSA to 5G SA & expand coverage which is poor.
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I am a little boat (@Momin78602) reported@ViCustomerCare Poor network in my area
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Anuj Saini (@anujsainia25) reportedSir vi #eSIM qr code not received 24hr se Uper ho gye vi k network bi chale gye please solve my problem #vi @ViCustomerCare
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Devan Kumar Bheel (@BheelDevan) reported@ViCustomerCare @SpyKaParivaar "Facing the same nightmare! Not only is the network non-existent, but I don't even get notified about incoming calls. And to top it off, you charge extra for 'Missed Call Alerts'? I pay for service, yet I get absolutely zero value. Is this a network or a joke? @ViCustomerCare
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Sandeep Kumar Maurya (@sandeepashok211) reportedHey @ViCustomerCare, I ported my (9321112460)SIM to Vi and the first recharge hasn't been done yet by your agent. I'm trying to reach him, but no response. 😥 This is my first time using Vi, and the support before even starting is concerning. 😟 Can you help? 🙏 #ViCare
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Akanksha Dwivedi (@AkankshaDw24) reported@ViNewsOfficial @Meta Extremely disappointed with @ViCustomerCare. No network coverage at my home, making it impossible to work or study. Despite raising several complaints, your team has completely ignored the issue. If this isn't resolved within 24 hours, I am porting my number. 212503 holagarh
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Akanksha Dwivedi (@AkankshaDw24) reported@ViCustomerCare This is too much Vi We are sharing, repeating our problems everyday but aap log koi action hi ni le rhe. Hmare area 212503(holagarh) ka network day by day aur worst hota jara . Kuch action lijiye ni toh hum apna sim port karwa rahe.
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Roy Kurian (@royykuriann) reported@ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone
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Yogesh Joshi (@2Yogeshjoshi) reported@ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI
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Rajesh (@Rajesh_Mum) reported@ViCustomerCare I faced challenge with soft sim of Vi, it either works on GSM or LTE/5G. When you get phone call hotspot doesn’t work. Not sure whether this issue is resolved now?
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedI am extremely disappointed that despite repeated complaints, no permanent solution has been provided. Kindly escalate this matter to the concerned network team and resolve it urgently. @ViCustomerCare
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Sundar Sankaran (@sundar_s1955) reported@ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider
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KISHOR RUPNAVAR (@KishorRupnavar) reported@ViCustomerCare Your services and facilities are generally excellent. However, in the smaller villages, your towers are located at a distance of 3.5 to 4 kilometers. Consequently, network coverage is very poor. Therefore, smaller towers should be installed in these small villages as well.
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Sundar Sankaran (@sundar_s1955) reportedVodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged
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Ashish Mehta (@AshishM2) reported@ViCustomerCare I saw the DM. The info that I've already provided is good enough if you really want to work towards fixing the network issue. Make someone visit those pin codes & check the non-existing coverage in that entire area! It's damn simple. There's no need for 5 rounds of questions! 🙏🏻
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Praveen kumar J ☆ (@prave0en) reported@ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(
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Praveen kumar J ☆ (@prave0en) reported@ViCustomerCare Sent the required details to your inbox. Kindly solve. None of the customer care lines are useful. Local Sivakasi postpaid office was closed 6 months back ! Then who is responsible for queries of postpaid customers in this area ?
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Praveen kumar J ☆ (@prave0en) reported@ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?
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AR (@AR_OFFICIAL_01) reported@ViCustomerCare Why, call bearing service is not working?
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Unwoke (@doncoolwave) reported@ViCustomerCare I have reported the issue, this level of unprofessional support & system down issues is not tolerable. Also don't expect me to renew the system this time & I don't need your sales team to call me for renewals as I am already exploring other vendors for the internet.
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Himanshu (@Himanshu656665) reported@ViCustomerCare It's been over a month, and I'm still facing poor network coverage in Delhi. This is very disappointing. If the issue is not resolved soon, I will port my number to Jio. Please look into this urgently
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedDear @ViCustomerCare I have already raised multiple complaints and sent several emails regarding the poor network coverage in my area. Every time I receive a call from your team, but the issue remains unresolved. #vi #networkissue #poorservice
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H (@fxhustle7) reportedHello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.
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Yogesh Joshi (@2Yogeshjoshi) reported@ViCustomerCare is getting worse day by day. I have been a user of Voda since 2006 with two connections, now as I am facing a issue with a recharge, when called customer care, they just disconnected in between without giving any resolution. It's such a hard work to connect them.
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Shashank (@Shashanksp002) reported@ViCustomerCare 4. Customers expect solutions to service issues, not unnecessary procedures that do not address the problem. I request Vodafone to prioritize service improvement and ensure seamless OTP delivery across all locations. Thank you.
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Brajesh yadav (@doc_brajesh) reported@ViCustomerCare Even after payment, it's 5,,th day Vodafone s*** services not started Customer care has no update
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Sagar (@sgkonline) reported@ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?
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abhishek D (@abhishekpdd) reported@ViCustomerCare app don't show payment from the banks, how do we pay the bill ? UPI is not mandatory by Govt yet and if u have made mandatory, plz give 30 days time to customer @reliancejio