Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hanumāngarh
|
Internet | 6 hours ago |
|
Mormugao
|
Internet | 13 hours ago |
|
Mumbai
|
Total Blackout | 16 hours ago |
|
Thiruvananthapuram
|
Internet | 1 day ago |
|
Kottayam
|
Internet | 2 days ago |
|
Kawardha
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Sureka (@ManojSurekaa) reported@ViCustomerCare Sorry to say.. Earlier also same saying from your end. I'll not check the DM ,as if in months problem doesn't get solved,that better to port it
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Joydeep Roy (@joydeep316) reported@ViCustomerCare Hello, no need to show fake sympathy. When my dad faced the issue and approached your customer care and outlets, nobody helped him. Now you are showing your concern just as your name has appeared on social media. Shamefull.
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HARSHVARDHAN SINGH (@dasherdad4) reported@ViCustomerCare it says “sim card crash, contact customer care” . All off a sudden i am seeign this error, the sim Was working all fine till 1st Aug
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RKP (@rkp2028) reported@ViCustomerCare Issue resolved
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Aditya Kumar Jha (@adityakrjha77) reported@ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 3/ When I contacted Vi, I was told that IR could only be activated by sending an SMS from the same SIM. Think about that for a moment. No network ➜ No SMS. No SMS ➜ No IR. No IR ➜ Still no network. A perfect catch-22.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 7/ Because of this incorrect information, I am now expected to pay an additional ₹149/month (+GST) per connection just to keep my SIM usable abroad. This is a recurring cost that I would never have agreed to had the correct information been provided before porting.
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Mayank Pandey (@mayank11094) reportedDear @ViCustomerCare, The network at Shree Balaji Tower, Lucknow is extremely slow. Internet speed is poor, and despite raising multiple complaints, there has been no permanent resolution. I'm completely frustrated now. Please look into this issue urgently andimprove the network
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Naren (@Narendra1590) reported@ViCustomerCare I tried in multiple devices but Vodafone network is not available at my location
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Chacha Chaudhari (@amiturmaliya) reported@ViCustomerCare Do you still have customer care representatives or it’s just automated options? For a non working sim yuh are sending sms for troubleshooting? Insane!!
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Naresh Yadav (@NareshY35691828) reportedHello vi care we are unable to use stable vi internet connection . 1 min internet accha hota h 1min bilkul koi msg send tak nhi hota hai baar bar flight mode lgana padta h har 2 min m .. recharge unlimited ka hai but what about service unlimited chale bhi to @ViCustomerCare
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Tej Tirumala (@tejtirumala) reportedUnfortunately I have to bear your very irritating network for 90 days without iMessage and FaceTime. I made a big mistake by switching to Vi from Jio. Lifetime lesson for me. Thanks Vi for teaching me how NOT to choose a network @ViCustomerCare
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pvv (@PralhadVernekar) reported@ViCustomerCare its 3 days since i raised my complaint here to get a new sim card . The executive at the store told me that pan card (original) can not be used as it is in b&w. This is clearly age descrimination. Please provide me email address of your legal department.
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kumar Sunil (@Kumarsunil2531) reported@ViCustomerCare I made a recharge of 179 in vi number. But it seems call and sms barred. Please solve this problem as soon as possible. I have urgent work for it
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KARMEN PATEL (@karanaku) reportedI have purchased a new connection for prepaid. Yesterday. Still not getting activated. All documents done . Still no service on my card @ViCustomerCare
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Mrigank Singh 🇮🇳 (@MrigankSingh13) reported@ViCustomerCare very bad internet
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Mujahid Alom (@Mujahid_along0) reported@JioCare I have submitted my details in you’re app I want to port from @ViCustomerCare so please help me
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pradeep latiyal (@pradeeplatiyal7) reported@ViCustomerCare Just cancel my family plan once; I will never get a Vodafone SIM again in my life. It was a mistake on my part to become a Vodafone user.
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prakash sondarva (@prakashson42851) reported@ViCustomerCare @ViCustomerCare Thank you for your response. I am sending you a direct message now with my transaction details (Ref: ONR2608072148450101) regarding my pending recharge of ₹201.90. Please help me resolve this urgently.
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Tej Tirumala (@tejtirumala) reportedDo not port to VI If u port to Vi, iMessage and FaceTime activation will fail. I lost iMessage and FaceTime the day I switched to Vi. This is a carrier-side issue, not Apple. My suggestion: Stay with #jio if u want iMessage/FaceTime to work without issues. #Vi @ViCustomerCare
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Mohit (@MohitxDunedain) reported@ViCustomerCare I have rarely experienced service this poor & disappointing. Your executives gave vague and contradictory information about service plans, leading me to buy it under misleading circumstances while I was in a stressful situation. This certainly isn't the way! SHAME
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Thirumalai Sunder (@sunder_84) reported@ViCustomerCare @TRAI @DoT_India The screenshot just has the complaint number not my mobile number.
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Abhi (@Abhishekma1570) reported@ViCustomerCare Trying to contact Vi customer support, but I haven’t received any response via email since morning. I’m also unable to connect with a customer support agent. Really disappointing customer service. @ViCustomerCare, please look into this.
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Bigg Boss Updates (Tamil & Telugu) (@biggbosstamil69) reported@ViCustomerCare is been two weeks and still no answer. I'm am unable to get upc code since you delivered the sim late. Refund my money I don't want your network anymore.
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Subhadip Saha (@subhadipsaha91) reported@ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia
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Vishal Kukreja (@Cooltechvishal) reported@VodafoneGroup @ViCustomerCare Do you guys have any shame left, my number is not working due to reverification and your store is forcing me to port my other two numbers into vodafone in order to get the old number reactivated, is this a scam going on with innocent citizens.
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Ajesh Christo 🎭 (@ChristoAjesh) reported@ViCustomerCare Please check the issue, still not resolved
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Rajneesh khanduri (@rajneeshkhandu1) reportedWhat a pathetic service you provide @ViCustomerCare
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Tej Tirumala (@tejtirumala) reported@ViCustomerCare I DM’d all details about my iMessage/FaceTime activation issue. No resolution yet. Prepaid user, no international SMS. Need international SMS enabled for iMessage activation on prepaid . Please fix this ASAP
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare This is pathetic, instead of resolving my issue and delivering my new SIM, you keep on calling me and telling me that I need to wait another 24 Hrs i.e 72 Hrs from the time of booking and guess what you will make me wait till 71 Hrs. This is laughable. @KumarMBirla