Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (26%)
- Phone (17%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Dehra Dūn, Senapati, Mumbai, Pune, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, Chandigarh, New Delhi, Kanpur, Bengaluru, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 5 hours ago |
|
Senapati
|
Total Blackout | 9 hours ago |
|
Mumbai
|
Internet | 11 hours ago |
|
Pune
|
Wi-fi | 23 hours ago |
|
Pune
|
Internet | 1 day ago |
|
Cochin
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Raajeev Chopra (@Raajeev_Chopra) reported@ViCustomerCare Poor Network getting multiple calls from you call centre for the bill payment which I had paid before due date. Totally hopeless service
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Joydeep Acharjee (@JAcharjee09) reported@ViCustomerCare It’s been hours since my recharge, still not credited. No proper response from support. At this point, I’ve decided to switch to @reliancejio if this isn’t fixed immediately. Last chance to fix this. #VI #CustomerExperience #Switching
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kvr (@KVR_party) reported@ViCustomerCare no 4g signal from one hour..507164
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Mohan (@Mohan59939859) reported@ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.
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Usman Akhtar saifi (@UsmanAkhtarsai1) reported@ViCustomerCare I have CM in another phone, the one on which I am having problems.
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Deven Sorathiya (@deven_sorathiya) reportedDone with @reliancejio . 200ms ping on both SIM & Fiber—unplayable for BGMI. Switching to @airtelindia /@ViCustomerCare . Fix it or lose users. #Jio #BGMI #HighPing
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Ali (@dansali2003) reported@ViCustomerCare Been reporting mobile internet issues since December and now it’s April — ZERO resolution from . You’ve made me run from pillar to post. Every time a new agent calls asking why I raised a port-out request — do you people NOT read case history or notes?
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Atanu Karmakar (@AtonuK) reported@ViCustomerCare @Rajinderpalkaur How long will this DM us, DM us continue? How long will the public keep DMing you like this every day? Now show me something. How shameless is it to close a complaint without resolving it? Your network in my location is horrible.
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Calistus (@Calistus255) reported@ViCustomerCare Your coverage map does not show 5g signal in Vasai, kindly clarify which part of Vasai has 5g available. Used to get good 4g+ signal before but now internet speeds are low and signal strength is more than 100dbm. Used to get 70 to 80 mbps speeds on 4g + now just 5 to 7mbps.
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Prathmesh Pawar (@Callmepruth) reported@ViCustomerCare Since yesterday, my VI SIM has no network—no calls, SMS, or incoming calls. This is affecting daily work. Please resolve this urgently. Is there an outage in my area? #VI #NetworkIssue
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Pratik Nayak (@PratikOES) reported@ViCustomerCare What rubbish u r doing? No resolution so far
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ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported@ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.
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Security Bomb (@bugmania1337) reported@ViCustomerCare continuous call disturbance and low quality over calls and the internet in my area needs assistance. Earlier your one team member visited things that had improved a little bit but got even worse now. Kindly help me out.
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bobby soni (@bobbysoni123rd) reported@ViCustomerCare Extremely poor service by Vodafone Idea (Vi). 3 din se internet band hai, DM me details dene ke baad bhi koi reply nahi. This is unacceptable. Fix this ASAP or I will port out.
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Anmol pandey (@ap979390) reported@ViCustomerCare @ViCustomerCare ... Your service is not good for VI customer
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Jayususeria (@0007Suseria) reported@ViCustomerCare Guys you have worst customer care ever From last 1 hr i am trying to connect to customer care but there zero possibility and if you not ready to provide the service why are you running the company just shut down Just because you this i will port my sim
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Rakhee Gupta - The Life Stylist (@therakheegupta) reported@ViCustomerCare "We have checked and found that the charges were genuine. However, as a one-time gesture, we can offer you a waiver of Rs.500/- (including 18% GST).” I repeatedly get this response from @ViCustomerCare but no explanation to my query … is this customer service?
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vote for nota (@desh_Bhakt_0001) reported9 hour ago i sent u the details ur service is soo poor that till now u have given no response to me Either u should give my refund of recharge if u can't provide us services or give me speed @ViCustomerCare
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Metah Worse (@metahworse) reported@ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note
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Siva Gabu (@iamsivagabu) reported@ViCustomerCare Even after home kyc if sim suspended because i didn't answered some spam calls for secondaryverificationwhich is no information. This is called atrocity of service provider. My account number 88787800. @JioCare @airtelindia Do you have any clue.
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venki Bon (@BonVenki24026) reported@ViNewsOfficial Still you don't launch 5g network one city from Telangana state Howmany days cheat your customers shame on you vi network please shutdown your network in Telangana state how many days partial to Telangana state shame on you vi network @DoT_India @ViCustomerCare
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JULƎS (@DeafHaiNation) reported@ViCustomerCare How do I renew/extend the service validity on my number without paying for one your wasteful plans? Just help me with this.
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Joydeep Karmakar (@joyofficial111) reported@ViCustomerCare @TRAI @DoT_India My Vi postpaid number is now permanently closed (shows “number does not exist”), but I haven’t received my ₹199 postpaid security deposit refund yet. Bank details already registered via NEFT. Kindly check and process ASAP. #help #vodafoneidea
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VISHAL VYAS (@VVian_28) reported@ViCustomerCare I have been a postpaid subscriber for 12 years. I have just been auto subscribed to the Movies and TV service, for which there is no opt out mechanism on your app. Since this is a clear case of fraud, I'm requesting @TRAI to intervene and stop this dark pattern.
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imcartoonbro (@imcartoonbroo) reported@ViCustomerCare kindly help me unable to do call and internet use Even that i have recharge pack kindly check dm for More info
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk as he is old. Kindly tell me the procedure in order to issue a new sim for him!
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Himanshu Tiwari (@HimanshuPM) reported@ViCustomerCare Not able to share my contact number on your provided link..Had already provided but was told to delete it..My transaction IDs are shared ISSUE STILL NOT RESOLVED
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SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
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Nitish Kumar (@Nitishkr69) reported@ViCustomerCare I am unable to send DM due to technical issue. Kindly enable DMs from your side or provide an alternate way to share my details. I have all proofs ready.
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Gulam gaus khan (@Gulamgauskhan2) reported@ViCustomerCare pathetic service 7710985261