Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 17, 9:50 AM GMT+5:30	0	0
Apr 17, 10:10 AM GMT+5:30	0	0
Apr 17, 10:30 AM GMT+5:30	0	0
Apr 17, 10:50 AM GMT+5:30	0	0
Apr 17, 11:10 AM GMT+5:30	0	0
Apr 17, 11:30 AM GMT+5:30	0	0
Apr 17, 11:50 AM GMT+5:30	0	0
Apr 17, 12:10 PM GMT+5:30	0	0
Apr 17, 12:30 PM GMT+5:30	0	0
Apr 17, 12:50 PM GMT+5:30	0	0
Apr 17, 1:10 PM GMT+5:30	0	0
Apr 17, 1:30 PM GMT+5:30	0	0
Apr 17, 1:50 PM GMT+5:30	0	0
Apr 17, 2:10 PM GMT+5:30	0	0
Apr 17, 2:30 PM GMT+5:30	0	0
Apr 17, 2:50 PM GMT+5:30	0	0
Apr 17, 3:10 PM GMT+5:30	0	0
Apr 17, 3:30 PM GMT+5:30	0	0
Apr 17, 3:50 PM GMT+5:30	0	0
Apr 17, 4:10 PM GMT+5:30	0	0
Apr 17, 4:30 PM GMT+5:30	0	0
Apr 17, 4:50 PM GMT+5:30	0	0
Apr 17, 5:10 PM GMT+5:30	0	0
Apr 17, 5:30 PM GMT+5:30	0	0
Apr 17, 5:50 PM GMT+5:30	0	0
Apr 17, 6:10 PM GMT+5:30	0	0
Apr 17, 6:30 PM GMT+5:30	0	0
Apr 17, 6:50 PM GMT+5:30	0	0
Apr 17, 7:10 PM GMT+5:30	0	0
Apr 17, 7:30 PM GMT+5:30	0	0
Apr 17, 7:50 PM GMT+5:30	0	0
Apr 17, 8:10 PM GMT+5:30	0	0
Apr 17, 8:30 PM GMT+5:30	0	0
Apr 17, 8:50 PM GMT+5:30	0	0
Apr 17, 9:10 PM GMT+5:30	0	0
Apr 17, 9:30 PM GMT+5:30	0	0
Apr 17, 9:50 PM GMT+5:30	0	0
Apr 17, 10:10 PM GMT+5:30	0	0
Apr 17, 10:30 PM GMT+5:30	0	0
Apr 17, 10:50 PM GMT+5:30	0	0
Apr 17, 11:10 PM GMT+5:30	0	0
Apr 17, 11:30 PM GMT+5:30	0	0
Apr 17, 11:50 PM GMT+5:30	0	0
Apr 18, 12:10 AM GMT+5:30	0	0
Apr 18, 12:30 AM GMT+5:30	0	0
Apr 18, 12:50 AM GMT+5:30	0	0
Apr 18, 1:10 AM GMT+5:30	0	0
Apr 18, 1:30 AM GMT+5:30	0	0
Apr 18, 1:50 AM GMT+5:30	0	0
Apr 18, 2:10 AM GMT+5:30	0	0
Apr 18, 2:30 AM GMT+5:30	0	0
Apr 18, 2:50 AM GMT+5:30	0	0
Apr 18, 3:10 AM GMT+5:30	0	0
Apr 18, 3:30 AM GMT+5:30	0	0
Apr 18, 3:50 AM GMT+5:30	0	0
Apr 18, 4:10 AM GMT+5:30	0	0
Apr 18, 4:30 AM GMT+5:30	0	0
Apr 18, 4:50 AM GMT+5:30	0	0
Apr 18, 5:10 AM GMT+5:30	0	0
Apr 18, 5:30 AM GMT+5:30	0	0
Apr 18, 5:50 AM GMT+5:30	0	0
Apr 18, 6:10 AM GMT+5:30	0	0
Apr 18, 6:30 AM GMT+5:30	0	0
Apr 18, 6:50 AM GMT+5:30	0	0
Apr 18, 7:10 AM GMT+5:30	0	0
Apr 18, 7:30 AM GMT+5:30	0	0
Apr 18, 7:50 AM GMT+5:30	0	0
Apr 18, 8:10 AM GMT+5:30	0	0
Apr 18, 8:30 AM GMT+5:30	0	0
Apr 18, 8:50 AM GMT+5:30	0	0
Apr 18, 9:10 AM GMT+5:30	0	0
Apr 18, 9:30 AM GMT+5:30	0	0
Apr 18, 9:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

Internet (55%)
Total Blackout (26%)
Phone (16%)
E-mail (1%)
Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Patna, Dehra Dūn, Senapati, Mumbai, Pune, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, Chandigarh, New Delhi, and Kanpur.

City	Problem Type	Report Time
Guwahati	E-mail	10 hours ago
Patna	Internet	1 day ago
Dehra Dūn	Internet	2 days ago
Senapati	Total Blackout	2 days ago
Mumbai	Internet	2 days ago
Pune	Wi-fi	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

Rupali Gadhave (@rupali_1989) reported 9 minutes ago
@ViCustomerCare How many times do I need to complain? No signal, no internet for days now in alephata This is pathetic service. I am seriously considering switching to another provider if this is not fixed ASAP@TRAI
Urvashi (@Urvashi82283200) reported 9 minutes ago
They are pathetic dont use them never seen before chor like them. @ViCustomerCare @akshayamoondra …………………after multiple discussion also they are not able to feel the pain of cutomer and trying to explain the wrong patern chor khi ke i will throw this sim in dustbin soon ..
Krishan (@Krishan1454658) reported 11 minutes ago
@ViCustomerCare I am facing call drop problem since I ported out to Vi . I raised a complaint but all in vain . I think Vi is the worst network in the world.
Akash (@Akash7385331) reported 16 minutes ago
@ViCustomerCare I want to port my number to your service since i am fed up with Airtel
Nasir Khan (@nasirkhanmd37) reported 19 minutes ago
I recharged 48 rupees and promised that 6gb data will be provided, just an hour before, but I can't use the internet, when I checked out, said that I already consumed the data. there is no direct inquiry option is not been given to address my issue. VI loot me. @ViCustomerCare
Indipulse News (@IndiPulseNews) reported 19 minutes ago
@ViCustomerCare I have ordered the new vi fancy number on 5 the April but it still has not delivered. I called the customer service daily but they just said your new sim will be delivered by evening. Order id DCHD05042685530
Sahil (@Sahil328726) reported 21 minutes ago
@ViCustomerCare I am from Chechar, Patna (Bihar). There is no 5G network in my area, while Jio and Airtel are already providing 5G services. I have a 5G phone but cannot use it due to no 5G coverage. Please install a 5G tower or improve network as soon as possible.
Debasish Das (@das_debasish81) reported 23 minutes ago
@ViCustomerCare No improvement till now. Every users facing the network issue ...if any assist call me at 9732615818...
Mahipal Reddy K (@MahipalKolan) reported 24 minutes ago
@ViCustomerCare always very delay service notwithstanding to commitment given. I can’t port now as I have only 2 days including today to expiry of validity. Porting takes 4 days to get active how can I manage 2 days without phone service.
Metah Worse (@metahworse) reported 24 minutes ago
@ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note
vote for nota (@desh_Bhakt_0001) reported 25 minutes ago
9 hour ago i sent u the details ur service is soo poor that till now u have given no response to me Either u should give my refund of recharge if u can't provide us services or give me speed @ViCustomerCare
Oues Momin (@iamoues) reported 27 minutes ago
@CRED_support Just got a call from your support and I've been told to wait for 72 hours more. I demanded for a compensation and was said no. 3 days I have to wait. 3 days my service is inactive. @ViCustomerCare please don't let cred as a platform for recharge. And **** you cred. ********
Nomadic Thinker (@PhilosophyGuy_) reported 28 minutes ago
@ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!
Sanjay Jetly (@SanjayJetly6) reported 28 minutes ago
@ViCustomerCare very big problem sim card user if any customer didn't able to pay his bills because of the funds problem.they will stop giving service,.ok .after the payment clear then. U are my premium customer pay 11080/- to get again the same no. reopen. They think cust. fool.
Calistus (@Calistus255) reported 29 minutes ago
@ViCustomerCare Your coverage map does not show 5g signal in Vasai, kindly clarify which part of Vasai has 5g available. Used to get good 4g+ signal before but now internet speeds are low and signal strength is more than 100dbm. Used to get 70 to 80 mbps speeds on 4g + now just 5 to 7mbps.
Arvind Kumar (@arvk_cyber_hub) reported 31 minutes ago
@ViCustomerCare No updates yet on my issue
Pratik Nayak (@PratikOES) reported 36 minutes ago
@ViCustomerCare @ViCustomerCare Refund my Rs 1749 as even after 3hrs of recharge my services are not activated. U either reactivate my network or refund me full. Else i am taking this to @jagograhakjago.
a (@Threads_pedia) reported 37 minutes ago
@ViCustomerCare Such a pathetic and useless support. 1) Not able to call the store 2) Not able to raise a complaint 3) Not able to deliver sim on time. 4) Keeps saying I need to wait 72 hours just to take a complaint. Totally unhelpful puppets. Why social media team exists?
SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported 38 minutes ago
@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
Deven Sorathiya (@deven_sorathiya) reported 41 minutes ago
Done with @reliancejio . 200ms ping on both SIM & Fiber—unplayable for BGMI. Switching to @airtelindia /@ViCustomerCare . Fix it or lose users. #Jio #BGMI #HighPing
Soumitra Roy 🇮🇳 (@soumitraroy) reported 43 minutes ago
@ViCustomerCare I am sure that your customer care people have lost mental balance. No DM to me right now.
JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported 45 minutes ago
@ViCustomerCare Some one calls me and ask to generate port request. Can you stop such stupid calls
mandeep vasavada (@mandeepvasavada) reported 47 minutes ago
@ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...
Elufer Akram (@IND00001) reported 50 minutes ago
@ViCustomerCare Experiences Distorted voice call, Broken voice call and call drop from yesterday morning. Why it is still not fixed ? Location latitude and longitude 26.4556464, 91.9209002
Atanu Karmakar (@AtonuK) reported 54 minutes ago
@TelecomTalk Oh well, according to the report in this post, Vodafone's network strength is not as good as it should be in my location, with weak coverage and slow speed. So let's focus on improving coverage here too(ROB circle rural area).@ViCustomerCare
Rahul Kasat (@RahulKasat007) reported 54 minutes ago
Also received calls pressuring me to delete my tweet—this is harassment. Call recording available. Resolve the billing issue instead of intimidating customers. @ViCustomerCare @TRAI @DoT_India
Mahipal Reddy K (@MahipalKolan) reported 54 minutes ago
@ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.
Ashutosh Rout (@Avinav1996) reported 55 minutes ago
Dear Team,i didn't receive 4G and 5G network coverage last 2022 I have raised multiple complaints but no resolution from u r end @JioCare @ViCustomerCare showing emergency calls only in indoor and 1 network bar in outdoor calling and internet speed issue.. location Ghijore 201307
Hrushikesh Tayade (@tayadehrushi123) reported 56 minutes ago
@ViCustomerCare There is nothing in my DM. Your ar ignoring my complaint...
Sk Dilsad (@SkDilsad340078) reported 60 minutes ago
@ViCustomerCare I'm extremely disappointed with your service. I'm facing repeated issues but no proper support is being provided. It feels like customers are only being charged without getting the service promised. Please resolve this urgently.