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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 20% Total Blackout (20%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Bengaluru, Lucknow, Kanpur, Babugarh, Cochin, Agra, Kozhikode, Pune, Allahābād, Imphal, Agartala, Chennai, Nashik, and Gurgaon.

CityProblem TypeReport Time
Lucknow Phone 3 minutes ago
Chhindwāra Internet 11 hours ago
Bengaluru Phone 16 hours ago
Lucknow Internet 1 day ago
Kanpur Internet 1 day ago
Babugarh Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • anjusabu
    That squirrel (@anjusabu) reported

    @ViCustomerCare It is not a situation or a problem. I merely tweeted about some pointless feature.

  • shubhamdub_y
    Ankur (@shubhamdub_y) reported

    @ViCustomerCare My area sometimes network not working somtimes full network disappear. 4G+ not available my area . If possible please install 5G network in my area.

  • _yuttam95
    Uttam Yadav (@_yuttam95) reported

    @ViCustomerCare Extremely poor customer service. I asked to convert my postpaid number to prepaid and repeatedly declined promotional offers, but the agent kept pushing them. Finally told conversion isn’t possible and I must return to India. Also no feedback call despite opting

  • lordamchoor
    lordamchoor (@lordamchoor) reported

    @ViCustomerCare You should change your name back to Idea it's better name and also @vodafone is not contributing anything fo the joint venture so they should leave. Also please improve your network more specially 4G.

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare instead of paying huge money for promotion, try to fix your services and plan, then you don’t need big celebrities , I remember the days when #Hutch was using only a Cute Dog to promote. “Wherever you go, our network follows” but you ruined Hutch

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Despite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,GANDHIDHAM. problem not solved. Calls and internet both not working. @ViCustomerCare

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare No improvement of network in last 10+ years with my number... How much I have to wait 😭😭

  • SandipanManna15
    Sandipan Manna (@SandipanManna15) reported

    @ViCustomerCare The issue got resolved. Thanks @ViCustomerCare :)

  • anshd42
    Haiwaan (@anshd42) reported

    Sorry to say @ViCustomerCare after using your service for long time finally I need to say good bye. I don't use the products which are endorsed by @iamsrk

  • godorder
    sanjeet suman (@godorder) reported

    @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

  • Worship_SRK
    𓀠 (@Worship_SRK) reported

    Switched From VI to Jio Last APR Due to Network Issues But as #SRK Promised "VI is Changing" Now Switching Again To VI ✅ @ViCustomerCare

  • ShubhenduBanik
    Shubhendu Banik (@ShubhenduBanik) reported

    @ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲

  • mihirmodi
    Mihir (@mihirmodi) reported

    @ViCustomerCare @10Aura0 Users network indicator is not ad inventory for your brand campaign. There is no "information" to show there. Users understand that this does not affect functionality, they just don't want branded messages on their phone's UI

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • santoshmkamble
    SantoshMandaSevakKamble (@santoshmkamble) reported

    There is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar (Ahmednagar), Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month.

  • santoshmkamble
    SantoshMandaSevakKamble (@santoshmkamble) reported

    There is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahikyanagar (Ahmednagar), Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month.

  • Praise1360
    Muhammad (@Praise1360) reported

    @ViCustomerCare #NetworkIssue Enough is enough! For over a month, my internet has been extremely slow despite repeated complaints. Now, for the past week, even calling has become unreliable. I raised another complaint 5 days ago and was promised resolution within 4 days. 1/2

  • akhilkrishna554
    akhilkrishna (@akhilkrishna554) reported

    @ViCustomerCare I am Getting 4G and it has 2 signals what should I do Should I Join another Network And 5G also Fluctuating

  • RavinSChowdhary
    Ravindra S Chowdhary (@RavinSChowdhary) reported

    @ViCustomerCare I don't think that you guys can resolve the issue, it's beyond your preview 😕

  • ThirdReich01945
    D (@ThirdReich01945) reported

    @ViCustomerCare If it was really changing then I wouldn't be suffering from low internet, don't tell me to tweak, fix yourself first

  • akkimehta07
    khiladi07 (@akkimehta07) reported

    @ViCustomerCare i m going to port to airtel .. coz of this **** hakla pakistani

  • Faisalkhan9106
    faisal khan (@Faisalkhan9106) reported

    @ViCustomerCare Why not showing in My Sim network SRK on vi @ViCustomerCare ?

  • imdmusharraf
    Md Musharraf Hussain 🇮🇳 (@imdmusharraf) reported

    @ViCustomerCare @ViCustomerCare My issue is still not resolved. I have already contacted customer care and also sent a DM, but there has been no proper resolution yet. Please look into this urgently and resolve my issue as soon as possible. #Vi #CustomerService

  • Praise1360
    Muhammad (@Praise1360) reported

    @ViCustomerCare FINAL WARNING:This level of service is absolutely unacceptable! My internet has been painfully slow for over a month despite repeated complaints.For the past week,even calling has been a problem. I complained again 5 days ago and was promised a fix within 4 days.

  • AseemSh41209492
    Aseem Sharma (@AseemSh41209492) reported

    @ViCustomerCare Hi Team, hope you're well. Your dept has declined to register a network coverage issue for a specific area, as I don't reside there. I visited that place & there was no data connectivity, hence I raised a concern. Please be fair & resolve this issue... Senseless!

  • VIBSROCKER
    Vaibhav Sharma (@VIBSROCKER) reported

    @ViCustomerCare I have already ported to airtel last evening due to poor network issue at my work place

  • MohibbulHaque3
    Mohibbul Haque (@MohibbulHaque3) reported

    @ViCustomerCare Why Your Service Not Available In Pin Code 854325 If Available Give Me Information Immediately @ViCustomerCare

  • the___bharat
    भरत 🎭 (@the___bharat) reported

    @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space