Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 24: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (25%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Kanpur, Jaipur, Hanumāngarh, Jodhpur, Guwahati, Nāgaur, Kota, Bengaluru, Cochin, Mumbai, Gangtok, Ulhasnagar, Chennai, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 31 minutes ago |
|
Kanpur
|
Internet | 37 minutes ago |
|
Jaipur
|
Internet | 37 minutes ago |
|
Jaipur
|
Phone | 42 minutes ago |
|
Chhindwāra
|
Total Blackout | 43 minutes ago |
|
Jaipur
|
Phone | 49 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Angkur (@angkursarma) reportedI have decided to port my number. @ViCustomerCare . Please dont disturb me by calling again and again now. Your network and service both have gone downslided.
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RAJDEEP SWARNAKAR (@me_rajdeep12) reported@ViCustomerCare facing network issues on my postpaid SIM for the last 4 months. Complained multiple times but still no resolution. Now being charged ₹1655 despite not being able to use the service. Requesting a fair waiver on the bill. #Vi #NetworkIssue
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Jhansi Rao (@jhansirao1) reported@ViCustomerCare Thanks for the update. Please ask your technical team to update the complaint details from "speed concern" to total lack of internet connectivity.
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Avijit Aich (@AvijitAich3) reported@ViCustomerCare Worst network work in the world. It was good that there was such a network on the way to wipe out India. The way it has reached the bottom of the stock market has been good. Faltu network I feel good and can't use 4 months money. Airtel Jio is much better than this. Let Gandu's
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Devender Kaushik (@DKaushik07) reported@ViCustomerCare Really disappointed with the service. It has been more than 24 hours and still no proper response from your customer support team. This kind of delay is unacceptable for customers facing urgent issues. Kindly resolve the matter on priority. #PoorService
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Manish Singh (@ManishS58335227) reported@ajeetram3 @ViCustomerCare Bro vi is using NSA technology for 5G service which sometimes shows 5g but actually it was connected with 4g you can download netmonster app from playstore and you can see NSA disconnected is showing to you which means your phone is showing fake 5g symbol but actually connected4g
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¯\_(ツ)_/¯ (@PranavDixit) reportedMan, I cannot stress how every single thing in this India trip, from UPI to passport to Zomato to @ViCustomerCare to @HDFC_Bank has been a never-ending series of bureaucratic headaches. It is true that people in this country spend half their lives just fighting the system.
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Ronak (@Ronak95542419) reported@ViCustomerCare could you please provide better signals in up east chunar, Rudauli area pincode 231304, Previously network was good but now from around 1 month I can barely talk for 2 mins after that voice gets blur or no voice. Kindly DM for mobile no
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subrata mukherjee (@subrata36141769) reported@ViCustomerCare @VodafoneDestek @VodafoneEgypt At your paid service--- Hi, we have worked on your complaint no. 3-1WLR027S but are unable to resolve it fully. We are working to improve network in your area. Thank you for being with Vi.
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pratikd (@gujjuchokkra) reportedissues not yet resolved @ViCustomerCare
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R (@RealRaghv) reported@ViCustomerCare The issue is in Bikaner and you are looking in Jaipur? Check DM and complete address. Lodge a fresh complaint and work accordingly! This is really disappointing 😕
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𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗷𝗷𝗮𝗿 🇮🇳 (@VishalBhardiya) reportedt's 2026 and @ViCustomerCare still hasn't enabled RCS messaging support for iPhones in India. iOS 18 features are useless without proper carrier support. When will Vi users get this basic update? @VodafoneIdeaIN #RCS #Apple
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Jhansi Rao (@jhansirao1) reported@ViCustomerCare Check the DM ! @ViCustomerCare regarding the same issue.
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Amrit singh (@awesomeamrit) reportedHello @ViCustomerCare your signal is very weak in chikhli shine city pune ....
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Er.Priyank Patel (@priyank_diwani) reportedPlease update and improve your VI network in sukhpar roha ,kachchh, gujarat, india,370030 . Please improve steel 5G not available and 4G plus is not available please improve your service @ViCustomerCare @ViNewsOfficial
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🇮🇳 Ashish Shah Maheshwari🇮🇳 (@Ashish__indian) reported@ViCustomerCare Customers left my shop without recharge their number.. We are waiting for balance from 3 days ..still no service after complaining to your all higher official & social media handle...no problem..you will see the change from retailers Of our town soon..
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Tarun Gupta (@_tanygupta) reported@airtelindia : your services sucks.. I am fed up with your prepaid services. Looking for an alternate now.. @reliancejio or @ViCustomerCare . Airtel has been looting me for weeks and there is no way to connect a human agent. IVR doesn't solve all issues.
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @ViCustomerCare How many months will it take to address this issue? Please help @TRAI
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Aditya Ghodke (@aadi_9325) reported**** you vi internet @ViCustomerCare & internet is not working , and your customer care service not responding.
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Dr._Dilip_Meena (@DilipMe46883127) reported@ViCustomerCare no network why location is VPO-bajor Sikar (332403)
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Kush Agarwal (@kushgrwl) reportedI'm facing denial of network connection by @ViCustomerCare since 36 hours and they are unable to diagnose the same. They want me to wait 72 hours. They say there's a network latching issue with my number. I'm fortunate that I'm at home and office, otherwise!
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare I asked for a solution .. you only said your problems and NO SOLUTION for a long term loyal customer. I am ASHAMED TO BE AN INDIAN, where companies DONT HAVE SOLUTION FOR CUSTOMERS .. and employees are So Corrupt that they misguide any customer at any point .. no two employees of a company say one same thing .. SHAME ON ALL INDIAN TELECOM companies ..
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Viral Food Recepies (@Viralfoodrecipi) reported@ViCustomerCare How many years would you take to address this issue?
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Jhansi Rao (@jhansirao1) reportedDisappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!
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USUF BAGWAN (@yusuf_sufi87) reported@ViCustomerCare no network from last 2hrs can't contact to customer service
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Anand (@Aanand0512) reported@ViCustomerCare It’s been 3+ days since I booked a VI SIM home delivery (16 May) and there is still no update or delivery. No response from home delivery support, and 198 is just redirecting without resolution. This is unacceptable service.
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Chinmay Singhal (@BhagavaVaani) reported@ViCustomerCare shity Vodafone is not working Contributing enormous losses to my business Please make it work asap so i can port my sim Because i cannot handle these **** ups anymore
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Laxman Dhattarwal (@BittuDhatrawal) reported@ViCustomerCare no need to grow towers if basic customer problems are not solved.🤮
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Chinmay Singhal (@BhagavaVaani) reported@ViCustomerCare wtf vi is not working No coustomer support Just put on hold and cut the after putting on hold
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Roy Kurian (@royykuriann) reported@ViCustomerCare My Vi number ending 4565 was disconnected on 13-May-2026 due to pending DoT reverification. I’m in the UK and unable to travel now. Sent multiple emails with documents but no response from customer care. Number active since 2009, . Please help urgently 🙏