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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 19: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 22% Total Blackout (22%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, and Shiliguri.

CityProblem TypeReport Time
Thiruvananthapuram Internet 3 hours ago
Delhi Internet 5 hours ago
Wardha Total Blackout 7 hours ago
Kanpur Phone 9 hours ago
Sūrat Total Blackout 20 hours ago
Pune TV 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? +919582050404 belongs to Vi and is blasting property spam. Read the complaint properly for once and take action instead of repeating the same reply.

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    Fix the network or let me leave. Generate my UPC immediately. After 4 months of this bullshit, I’ve had enough. I’m done with this company. @ViCustomerCare

  • sandyka04457127
    sandykay (@sandyka04457127) reported

    Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare

  • sunnysa98149844
    Trends.. (@sunnysa98149844) reported

    @ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.

  • Vks22691001
    Vinod Kumar (@Vks22691001) reported

    @ViCustomerCare Very poor network. Server not reachable. Difficult to call.

  • nehag_101
    Pankaj Kumar (@nehag_101) reported

    @ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.

  • yashraval77
    Raval Yash | GJ | (@yashraval77) reported

    @ViCustomerCare I don't want to talk with any representative. Because I already spent so much time to explain my complaint but @ViCustomerCare only doing time pass not giving any resolution, only false commitment.

  • SainiRisabh
    Risabh Saini (@SainiRisabh) reported

    My Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many times will your agents call the spammer’s number “my number”? Do you people even read the complaint before copy-pasting replies? +919582050404 is a Vi number harassing people with recorded marketing calls. Act on it.

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare I will escalate it through the Vi Appellate Authority, Department of Telecommunications/CPGRAMS and appropriate consumer grievance authorities, along with all bills, screenshots, complaint references and your responses as evidence.

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare @TRAI What ******** is wrong with your service? It has been 4 months of unresolved network issues. Your team visited my location and promised it would be fixed within 15 days. Four months later — NOTHING.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.

  • Mr_clicker__
    Mr Nik (@Mr_clicker__) reported

    @ViCustomerCare @grok Facing such issues with a newly issued SIM is extremely disappointing and has caused me significant inconvenience. I am genuinely very unhappy with this experience and expect Vodafone to resolve this issue immediately and provide a permanent solution.

  • MercenaryBrain
    Pp (@MercenaryBrain) reported

    (1)My aged ailing mother who lives alone in a different city and who has been a customer of Idea for over a decade now has her number suddenly deactivated without any intimation. She uses the number everyday and has recharge pack active. @ViCustomerCare @TRAI

  • SainiRisabh
    Risabh Saini (@SainiRisabh) reported

    My Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare" @ViCustomerCare

  • Abhi_m02
    Abhijeet (@Abhi_m02) reported

    @ViCustomerCare I hv responded to your query. Pls treat this as priority, else allow me to port to Jio or Airtel

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Ported from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852

  • ChokingAcademy
    Chokers Academy (@ChokingAcademy) reported

    @ViCustomerCare @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.

  • KCP2593
    Kalika Prasad Pareek (@KCP2593) reported

    @reliancejio @JioCare After facing these issues repeatedly, I’m seriously considering porting my number to @ViCustomerCare. A reliable network matters more than 5G claims. #Jio #JioNetwork #PortToVi

  • HappyVb5671
    Happy Verma (@HappyVb5671) reported

    @ViCustomerCare already shared my information but why you not helping?? issue is just with my Vi number , not with other Vi numbers. Just only on my number, network gets switch to 2g when someone calls me, this is frustratin @ViCustomerCare @TRAI

  • kraju8889
    RealWarrior (@kraju8889) reported

    @ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio

  • prashcc90
    Prashant 🇮🇳 (@prashcc90) reported

    @ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    Hi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.

  • phanisekharb4u
    Phani Sekhar S (@phanisekharb4u) reported

    @ViCustomerCare I don’t have proper signal at my residence, voice cracking, Edge network

  • Digvijay_51
    DigVijay Singh (@Digvijay_51) reported

    Hello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.

  • Socialservice_C
    🔥 (@Socialservice_C) reported

    @ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.

  • Javed_Newton
    JAVED (@Javed_Newton) reported

    @Madein_MH @ViCustomerCare Network delays like that really test patience during simple calls

  • NareshY35691828
    Naresh Yadav (@NareshY35691828) reported

    @ViCustomerCare Same problem check complaint no. RAJ-V02168117605 According to vi above complaint related problem was resolved but reality something else . We are suffering with same networl problem.

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.