Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Shillong
|
Phone | 2 days ago |
|
Lucknow
|
Total Blackout | 2 days ago |
|
Pune
|
Phone | 3 days ago |
|
Chennai
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.
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Naren (@Narendra1590) reported@ViCustomerCare I have sent mail with all the details you requested, please help me with network issue
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stev (@rcg_cd35oo) reported@ViCustomerCare @_harsh_barad_18 sakshi is intentionally not helping me.. she has time to reply to all but not solving my issue
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Mohsin Ansari (@mohsinansari892) reportedHey airtel @airtelindia Internet not working... How many times will I be complaining.... Is there any solution... Or should I Port My sim to @JioCare or @ViCustomerCare
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare You said in DM "we would greatly appreciate it if you could share more details about the exact issue". My question:- what details you want? This is not enough for you if I said" incoming voice is not coming " ? OR just again for time pass and formality you just replied? @TRAI
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🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Dharmendra Kumar (@dharamhbtik) reportedDear @ViCustomerCare the way u are looting your customer , I am sure one day you have to close your business from India. I have activated IR on my 3 numbers around 5th August and you added the full month charges in my bill. I have used 5 days only and I am paying for full
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.
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Anil Suryabanshi Thapa (@bharatiyegorkha) reported@ViCustomerCare @ViCustomerCare It’s been more than 24 hours and my internet issue is still unresolved. Are you actively working on this, or has my complaint been ignored? Location: Gerukamukh, Dhemaji, Assam PIN Code: 787035 Please look into this urgently.
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kapil sharma (@ekapil_kapil) reported@ViCustomerCare can you please just stop honking me like hell? Being a postpaid customer is a sin or what? 10 automated calls a day!!! Add reward to my number instead but just stop your irritating calls. 🙏🏼🙏🏼
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🇮🇳RAR🇮🇳 (@anireddee) reportedMy SIM was first wrongly activated as postpaid, then switched to prepaid, and it still isn’t working. This issue is causing unnecessary inconvenience and delay. @ViCustomerCare (3/3)
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Naresh Yadav (@NareshY35691828) reported@ViCustomerCare @ViCustomerCare I don't know how can you say that problem solve . I am also suffering with same network problem . I am daily using flight mode more then 50 times in a single day only for massage sending . At night this problem on peak level
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ਸ਼ਿਵਮ ਕੱਕੜ Shivam Kakkar (@iamshivamkakkar) reported@ViCustomerCare Your CNAP is showing an incorrect caller name. A number saved as “Kakkar” is showing as “Shivam” on my Nokia 110 4G. Please fix this incorrect CNAP mapping. I can share the number via DM.
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Thanish Garg (@garg_thanish) reported@ViNewsOfficial @ViCustomerCare Is there any way to get my sim delivered I contacted customer care daily 6-7 times They say u will Get call in morning afternoon night It is very sad to see the very bad service This is my order id your Vi Order DCHD10082655108
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Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻
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Sajal Agrawal (@Esajeael) reported@ViCustomerCare Hi, I applied for Home Delivery of Sim Yesterday Morning. It hasn’t been processed yet. No Call/Notification etc of the process! Please process it or cancel and refund money. Thanks Order ID: SPPMPW12082682789
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Dr. Rohit Kumar (@rohittheraone) reported@TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers
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Ashutosh (@unashutosh) reported@ViCustomerCare Why is there no resolution yet? It has been 5 days.
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Arvind Pratap Yadav (@iarvindofficial) reportedI have been using the same Vodafone SIM card for about 10 years—now rebranded as Vi. However, for the past 2–3 years, I have been facing severe issues: network drops during calls and frequent loss of internet connectivity. Even when I purchase a 5G recharge plan, @ViCustomerCare
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SAGAR BHALLA (@sagarbhalla0015) reported@ViCustomerCare very poor customer service, trying to connect with an agent from the past 1 hour, IVR is not allowing me to speak with an agent. Pls let me know how can i speak with a representative.
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Learner (@iuris_mentem) reported@ViCustomerCare I am using a 5G device nothing pro 3 and in a 5G covered area, but Vi 5G is not activating on my number 9761053240. PLEASE CHECK FOR ANY PROVISIONING ISSUE.
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Vivek Vinayak Purekar (@Purekar) reported@ViCustomerCare, hi I want to close my Vi connection. Tried connecting your customer care via failing 199/199. It doesn't give option nor it has any manual intervention or facility to speak to customer care. Tell me how do I close my Vodafone no.
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मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported@VodafoneIdea @ViCustomerCare Extremely disappointed with zero/poor network in Umbarde Kumbharwadi, Tal. Vaibhavwadi, Dist. Sindhudurg for weeks now. No calls connect, no data works. This is unacceptable for paying customers. #VodafoneIdea #Vi #NetworkIssue
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare “we are reviewing the concern.” Either resolve the issue with a proper written explanation and reverse the disputed charge, or clearly tell me that Vi is refusing to resolve it.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.
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Kunal (@mitr_kunal) reported@ViCustomerCare U will resolve my problem after my tour gets over as per ur DM
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VIVEK THAKUR (@vkthakur0907) reportedDear @ViCustomerCare I went to download a 2gb file through your network, it's showing 20000000000000000000+ years to download so I don't have too much time so just refund my money or also let me know what I do this **** sim card?
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iparesh (@PareshKamaliya3) reported@ViCustomerCare It’s been 4 months since I’ve been facing this issue, and I’m 100% sure it’s not going to be resolved anytime soon. I’ve just been assigned another ticket, and I’m pretty sure this one will also be closed without providing any actual solution.
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Harish (@Harish201020) reportedI don't have 4g network sense night i face this issue again and again give me option so i can talk to agent @ViCustomerCare