Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (53%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Patna, Chhindwāra, Kolkata, Bhubaneshwar, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Pune, Varanasi, Lucknow, Indore, and Bengaluru.

City	Problem Type	Report Time
Hyderabad	Total Blackout	2 hours ago
Patna	Phone	2 hours ago
Chhindwāra	Phone	2 hours ago
Kolkata	Internet	7 hours ago
Bhubaneshwar	Phone	14 hours ago
Kolkata	Internet	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 6 minutes ago

  @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

• 
  AmitCPalsule - भारतीय (मोदी का परिवार) (@tweet_ameet) reported 12 minutes ago

  @ViCustomerCare i am tired of your network. The persons cannot support properly. I want to close my corporate plan and port to some other network. So Please ask someone to co-ordinate and co-operate accordingly.

• 
  Eashwar Ramanathan (@Eashwar2020) reported 12 minutes ago

  Hi @ViCustomerCare I recently raised a port request from jio to vi.. and after 3days the service has been stopped from jio.. after trying with the new vi sim, the services are still not availed.. and im stuck as all my works are related to that number

• 
  Dr Pinky Choksi (@Pinksworld123) reported 12 minutes ago

  @ViCustomerCare I was supposed to get a call again today with the solution. But didn't get any call yet

• 
  Alok Patel (@AlokPatel) reported 12 minutes ago

  Hello @ViCustomerCare are you trying really hard to lose customers these days? Your customer care service line kicks people off in queue by the way.

• 
  I am a little boat (@Momin78602) reported 13 minutes ago

  @ViCustomerCare Poor network in my area

• 
  विशाल सिंह राजपूत (@vishalsrajput01) reported 15 minutes ago

  @ViCustomerCare facing wosrt network issue.Scammers solve issue. @jagograhakjago

• 
  Crypto Journal 🐳 (@cryp2ojournal) reported 15 minutes ago

  @ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.

• 
  Praveen kumar J ☆ (@prave0en) reported 17 minutes ago

  @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

• 
  Sandeep Kumar Maurya (@sandeepashok211) reported 24 minutes ago

  Hey @ViCustomerCare, I ported my (9321112460)SIM to Vi and the first recharge hasn't been done yet by your agent. I'm trying to reach him, but no response. 😥 This is my first time using Vi, and the support before even starting is concerning. 😟 Can you help? 🙏 #ViCare

• 
  Brajesh yadav (@doc_brajesh) reported 25 minutes ago

  @ViCustomerCare Hi, a bill of Rs. 54.16 for your number*** with Account ID 1-6824390727093 is due with Bharti Airtel Limited. even after payment done , services are barred n no one has update in customer care even after sharing all with them

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 26 minutes ago

  @subconsci0u5 @ViCustomerCare I don’t know. They asked me to reboot and issue got resolved

• 
  vijendhar (@vijju30) reported 27 minutes ago

  @ViCustomerCare @ViNewsOfficial Last one hour onwards no Internet and outgoing calls not working in Hyderabad

• 
  Gurmeet Singh (@GurmeetPwN) reported 27 minutes ago

  @VodafoneIdeaIN @ViCustomerCare I left my previous company 2 years ago. Ur teams keep harassing me with relentless calls regarding a corp nmbr I no longer use or hold liability for. I've repeatedly asked ur agents to update ur records. Fix this database error immediately. @TRAI

• 
  Charchit vishwakarma (@Charchit0) reported 36 minutes ago

  Hey @ViCustomerCare why offer options you can't deliver? Tried buying a VIP prepaid number on your site, but the page crashes at payment. Worse, Jabalpur stores say prepaid choice numbers don't exist & warn NOT to order online. Why show fake options? Fix this. #Vi #VodafoneIdea

• 
  H (@fxhustle7) reported 36 minutes ago

  I have already dropped the details but the solution isn't provided it's urgent give me some solution. @ViCustomerCare

• 
  Nissar Magry (@MagryNissar) reported 38 minutes ago

  @ViCustomerCare My area have zero vi network

• 
  Sagar (@sgkonline) reported 38 minutes ago

  @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

• 
  Shashank (@Shashanksp002) reported 39 minutes ago

  @ViCustomerCare 4. Customers expect solutions to service issues, not unnecessary procedures that do not address the problem. I request Vodafone to prioritize service improvement and ensure seamless OTP delivery across all locations. Thank you.

• 
  Prawin Ganeshan (@PrawinGaneshan) reported 42 minutes ago

  @ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.

• 
  Kiran Reddy (@subconsci0u5) reported 42 minutes ago

  @Starcommander10 @ViCustomerCare What was the issue?

• 
  Mehul Chopra (@MehulC) reported 43 minutes ago

  @ViCustomerCare @ViCustomerCare still there has been no concrete solution from your team. They have been just giving weird solutions to no effect! The network is pathetic here. We may shift to Jio!

• 
  Chipsmatkha (@saa64874) reported 44 minutes ago

  @ViCustomerCare wht is this nonsense Ad "25 din mein Paisa double..heh heh..". Imagine sm1 making an emergency call outside in d heat, now when phone's r overheated & shut off display, we have to cut call, hv nonsense flash sms b4 making a call again,pls stop w these insane ads

• 
  𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported 48 minutes ago

  Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

• 
  Gauri (@glossandmagic) reported 48 minutes ago

  @ViCustomerCare extremely unhappy with your service. You canceled my @PrimeVideo subscription & won’t even give the money back to my account! Who are you to decide all this?!

• 
  H (@fxhustle7) reported 50 minutes ago

  Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

• 
  Tyler Durden (@Real_SumitKumar) reported 52 minutes ago

  @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare?

• 
  महेश जी रस्तोगी, वरिष्ठ नागरिक (@MAHESHJIRASTOGI) reported 52 minutes ago

  @ViCustomerCare It had been the best network prior to becoming Vodafone, yet worsted, therefore, i had to port the number to other service provider

• 
  Aditya (@Sahay_official) reported 1 hour ago

  Failed Company @ViCustomerCare. You activated my port but failed to provide the eSIM for 12+ hours. I use an eSIM-only iPhone, so your delay has left me completely disconnected. Taking a customer’s number and then denying access to the service is a serious failure. Fix this now.

• 
  Aman (@Jugadu_banda) reported 1 hour ago

  @ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.