Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 20, 2:50 AM GMT+5:30	0	0
Apr 20, 3:10 AM GMT+5:30	0	0
Apr 20, 3:30 AM GMT+5:30	0	0
Apr 20, 3:50 AM GMT+5:30	0	0
Apr 20, 4:10 AM GMT+5:30	0	0
Apr 20, 4:30 AM GMT+5:30	0	0
Apr 20, 4:50 AM GMT+5:30	0	0
Apr 20, 5:10 AM GMT+5:30	0	0
Apr 20, 5:30 AM GMT+5:30	0	0
Apr 20, 5:50 AM GMT+5:30	0	0
Apr 20, 6:10 AM GMT+5:30	0	0
Apr 20, 6:30 AM GMT+5:30	0	0
Apr 20, 6:50 AM GMT+5:30	0	0
Apr 20, 7:10 AM GMT+5:30	0	0
Apr 20, 7:30 AM GMT+5:30	0	0
Apr 20, 7:50 AM GMT+5:30	0	0
Apr 20, 8:10 AM GMT+5:30	0	0
Apr 20, 8:30 AM GMT+5:30	0	0
Apr 20, 8:50 AM GMT+5:30	0	0
Apr 20, 9:10 AM GMT+5:30	0	0
Apr 20, 9:30 AM GMT+5:30	0	0
Apr 20, 9:50 AM GMT+5:30	0	0
Apr 20, 10:10 AM GMT+5:30	0	0
Apr 20, 10:30 AM GMT+5:30	0	0
Apr 20, 10:50 AM GMT+5:30	0	0
Apr 20, 11:10 AM GMT+5:30	0	0
Apr 20, 11:30 AM GMT+5:30	0	0
Apr 20, 11:50 AM GMT+5:30	0	0
Apr 20, 12:10 PM GMT+5:30	0	0
Apr 20, 12:30 PM GMT+5:30	0	0
Apr 20, 12:50 PM GMT+5:30	0	0
Apr 20, 1:10 PM GMT+5:30	0	0
Apr 20, 1:30 PM GMT+5:30	0	0
Apr 20, 1:50 PM GMT+5:30	0	0
Apr 20, 2:10 PM GMT+5:30	0	0
Apr 20, 2:30 PM GMT+5:30	0	0
Apr 20, 2:50 PM GMT+5:30	0	0
Apr 20, 3:10 PM GMT+5:30	0	0
Apr 20, 3:30 PM GMT+5:30	0	0
Apr 20, 3:50 PM GMT+5:30	0	0
Apr 20, 4:10 PM GMT+5:30	0	0
Apr 20, 4:30 PM GMT+5:30	0	0
Apr 20, 4:50 PM GMT+5:30	0	0
Apr 20, 5:10 PM GMT+5:30	0	0
Apr 20, 5:30 PM GMT+5:30	0	0
Apr 20, 5:50 PM GMT+5:30	0	0
Apr 20, 6:10 PM GMT+5:30	0	0
Apr 20, 6:30 PM GMT+5:30	0	0
Apr 20, 6:50 PM GMT+5:30	0	0
Apr 20, 7:10 PM GMT+5:30	0	0
Apr 20, 7:30 PM GMT+5:30	0	0
Apr 20, 7:50 PM GMT+5:30	0	0
Apr 20, 8:10 PM GMT+5:30	0	0
Apr 20, 8:30 PM GMT+5:30	0	0
Apr 20, 8:50 PM GMT+5:30	0	0
Apr 20, 9:10 PM GMT+5:30	0	0
Apr 20, 9:30 PM GMT+5:30	0	0
Apr 20, 9:50 PM GMT+5:30	0	0
Apr 20, 10:10 PM GMT+5:30	0	0
Apr 20, 10:30 PM GMT+5:30	0	0
Apr 20, 10:50 PM GMT+5:30	0	0
Apr 20, 11:10 PM GMT+5:30	0	0
Apr 20, 11:30 PM GMT+5:30	0	0
Apr 20, 11:50 PM GMT+5:30	0	0
Apr 21, 12:10 AM GMT+5:30	0	0
Apr 21, 12:30 AM GMT+5:30	0	0
Apr 21, 12:50 AM GMT+5:30	0	0
Apr 21, 1:10 AM GMT+5:30	0	0
Apr 21, 1:30 AM GMT+5:30	0	0
Apr 21, 1:50 AM GMT+5:30	0	0
Apr 21, 2:10 AM GMT+5:30	0	0
Apr 21, 2:30 AM GMT+5:30	0	0
Apr 21, 2:50 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

Internet (55%)
Total Blackout (26%)
Phone (17%)
E-mail (1%)
Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shiliguri, Pune, Cherthala, Chhindwāra, New Delhi, Aizawl, Mumbai, Indore, Patna, Bhopal, Guwahati, Kozhikode, Dehra Dūn, Senapati, and Cochin.

City	Problem Type	Report Time
Shiliguri	Phone	41 minutes ago
Pune	Internet	3 hours ago
Cherthala	Internet	4 hours ago
Chhindwāra	Phone	8 hours ago
New Delhi	Phone	10 hours ago
Aizawl	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

Abc (@Abccei) reported 4 minutes ago
@Airtel_Presence @ViCustomerCare, please help me switch. Jio took my money & router and disappeared. I don't want to stay with a company that cheats its customers.
RITESH GANATRA (@GanatraRitesh) reported 5 minutes ago
@ViCustomerCare Bopal store having a network issue too much in basement
Mohan (@Mohan59939859) reported 6 minutes ago
@ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.
Ngulom_karlo (@themandes1) reported 15 minutes ago
@ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi
Pratik Nayak (@PratikOES) reported 15 minutes ago
@ViCustomerCare even after plan recharge of 6 months my sim is not registered in network and i cant place call or use data. Is this money looting scam? Immediately resolve this
Ashu ( आशु ) (@ashutwit) reported 17 minutes ago
@ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.
Being Alone (@PrachiKapoor_) reported 23 minutes ago
@ViCustomerCare @vodafoneIN_Fdtn Need a call back urgently or I will change my network to Airtel. Only that is the solution for my concern
Arvind Kumar (@completecon) reported 24 minutes ago
@ViCustomerCare reminder after72 hours of bill deposit is failure of IT team , VI is going down ward day by day , so customer are getting port day by day , best wishes for ZERO customer 🤫 @TRAI @GovtOfIndia_ it is not complaint , it is information only
Pratik Nayak (@PratikOES) reported 26 minutes ago
@ViCustomerCare @jagograhakjago @ViCustomerCare how unworthy a customer care could be. Repeated complains r being raised without a single attempt of resolution from ur side. Shameless company
Prakash Lakhani (@LakhaniPra22108) reported 26 minutes ago
@ViCustomerCare Hi, I have deleted my number from the timeline as advised. My mobile number is 7311152557. I have already paid my postpaid bill yesterday (payment successful), but my number is still showing no network. This is causing serious inconvenience. Kindly restore my services urgently
Sanjay Jetly (@SanjayJetly6) reported 28 minutes ago
@ViCustomerCare very big problem sim card user if any customer didn't able to pay his bills because of the funds problem.they will stop giving service,.ok .after the payment clear then. U are my premium customer pay 11080/- to get again the same no. reopen. They think cust. fool.
Rajiv Gupta (@rajivgupta_197) reported 28 minutes ago
@ViCustomerCare I need resolution....I am stuck at deregister process.
Nitten G (@SimplyNG24) reported 29 minutes ago
@KrishnaNanuu1 @ViCustomerCare A standard template. They use it despite sharing a screengrab showing zero network bars
Krishan (@Krishan1454658) reported 29 minutes ago
@ViCustomerCare I am facing call drop problem since I ported out to Vi . I raised a complaint but all in vain . I think Vi is the worst network in the world.
Nitish Kumar (@Nitishkr69) reported 29 minutes ago
@ViCustomerCare I am unable to send DM due to technical issue. Kindly enable DMs from your side or provide an alternate way to share my details. I have all proofs ready.
Vinodsinh (@VinodsinhP72312) reported 29 minutes ago
Location: Bhindol Gam, Post Kanjeta, Taluka Dhanpur, District Dahod, Gujarat Problem: VI internet speed very slow, browsing and video buffering issue. Time: Daily problem (especially evening time). Network: 4G speed very slow. @ViCustomerCare
nj (@neeravjoshi) reported 34 minutes ago
@ViCustomerCare I'm porting out, call/ communicate with me only if you have any compensation for losses I have incurred for paying bills for worst network
Ganesh Walunj (@walunjganesh28) reported 34 minutes ago
@ViCustomerCare 4 hrs without network, pls don't do anything before next recharge will port this SIM #patheticnetwork @DoT_India
Deepak Salwan (@blueaquarian123) reported 36 minutes ago
@ViCustomerCare How USELESS ARE YOU AND YOUR CUSTOMER SERVICE. I HAVE 3 NUMBERS. THERE IS ONE NUMBER SUSPENDED WHICH IS THE ONE THAT THE COMPLAINT IS REGISTERED ON. I HAVE TO CALL 02071718181 FOR THAT. THE NUMBER FOR WHICH COMPLAINT IS REGISTERED IS SUSPENDED AND FROM ANOTHER NUMBER I CANT CALL!
Diljit jossan's 🇮🇳 (@diljit_jossan) reported 36 minutes ago
Hey @ViCustomerCare my SIM got deactivated and the vi team unable to get it reactivated due to some issues in your system, need urgent help pls dm asap
Prince (@Prince1269099) reported 44 minutes ago
@ViCustomerCare Hey vi kindly help wrong recharge plan done by me I was to recharge of 649 but done 698 by mistake kindly help me in this matter.If you ask i will give you phone number.
Jayususeria (@0007Suseria) reported 45 minutes ago
@ViCustomerCare Guys you have worst customer care ever From last 1 hr i am trying to connect to customer care but there zero possibility and if you not ready to provide the service why are you running the company just shut down Just because you this i will port my sim
Nitten G (@SimplyNG24) reported 48 minutes ago
@santo_040086 @ViCustomerCare The network is completely down in parts of Pune as well
Pavi A (@PaviiAnbu) reported 50 minutes ago
@airtelindia @ViCustomerCare may be DND registration service in your network is a play toy that has no purpose. Even after registering myself in DND I don't see any reduction (even) in receiving spam, marketing, or promotional calls.
Hari Chowdary (@harishg2266) reported 52 minutes ago
@ViCustomerCare Without my permission the order is cancelled worst service from vi
RAHUL BHOWMIK (@rbhowmik89) reported 53 minutes ago
@ViCustomerCare RAHUL BHOWMIK from KOLKATA WANT TO ACTIVATE CNAP SERVICE. MOBILE NO. 9830099676. I CAN PAY THE CHARGE FOR THIS SERVICE, IF IT'S CHARGEABLE. PLS CALL ME 9830099676
Saurabh Galodha (@GalodhaS) reported 53 minutes ago
Absolutely pathetic international roaming service @VodafoneIdeaIN In Mexico for last three days without any service. Losing important communications. Countless executive interactions to no avail!! Shameful to say the least @ViCustomerCare #internationalroaming
Rohin Arora (@arorarohin) reported 55 minutes ago
Never take global roaming pkg from Vi. It is useless. Egypt no 4G or 5G & hours wasted complaining. Similar problem happened for S Korea. Needed data for navigation, coordination with tour agents, Uber etc. Had to buy another local pkg. No wonder @ViCustomerCare is unpopular.
Anmol pandey (@ap979390) reported 1 hour ago
@ViCustomerCare @ViCustomerCare ... Your service is not good for VI customer
mandeep vasavada (@mandeepvasavada) reported 1 hour ago
@ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...