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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, Hyderabad, and Guwahati.

CityProblem TypeReport Time
Mormugao Internet 6 hours ago
Mumbai Total Blackout 8 hours ago
Thiruvananthapuram Internet 23 hours ago
Kottayam Internet 1 day ago
Kawardha Internet 1 day ago
Pune Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ManojSurekaa
    Manoj Sureka (@ManojSurekaa) reported

    @ViCustomerCare Sorry to say.. Earlier also same saying from your end. I'll not check the DM ,as if in months problem doesn't get solved,that better to port it

  • subhadipsaha91
    Subhadip Saha (@subhadipsaha91) reported

    @ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia

  • therealayaz95
    ayaz sherasiya (@therealayaz95) reported

    Tum se na ho payega @ViCustomerCare i have file lots of complain regarding network u never change or not your network

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    @ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.

  • gaurav_017
    Gaurav Jariwala🇮🇳 (@gaurav_017) reported

    @ViCustomerCare Very much disappointed with the services... Bad network and internet stopped working... Even tried to reach out customer care over the call but it stopped as couldn't arrange the call happened more than 5 times

  • 0xagathokako
    aga7hokakological (@0xagathokako) reported

    Hey @ViCustomerCare I tried to remove my number from family plan. My primary number received call from your customer care and even after saying I want to remove the number. The customer care said it'll be resolved and and me back in the family plan. I want resolution for this.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting sales spam from Vi number 09619629140 pushing real estate. You keep letting numbers be used for unwanted calls. Fix this now or face the backlash. #SpamCalls #ViFail

  • SVASvaroop
    Svaroop Jesangbhai (@SVASvaroop) reported

    @ViCustomerCare Zero network in my village Paldi Rathod (PIN 382810). Your system shows perfect coverage for this PIN because neighboring Charada and Bilodra have strong signals. But Paldi Rathod is right between them and has no network at all. Please check the ground reality!

  • guptachandan16
    chandan (@guptachandan16) reported

    My internet has not been working for the last 2 days, and the network keeps dropping. Customer care calls are also getting disconnected. Please fix this issue urgently, or I will have no option but to port my SIM. Thank you. @ViCustomerCare

  • biggbosstamil69
    Bigg Boss Updates (Tamil & Telugu) (@biggbosstamil69) reported

    @ViCustomerCare is been two weeks and still no answer. I'm am unable to get upc code since you delivered the sim late. Refund my money I don't want your network anymore.

  • sangramdasiam
    Timeless (@sangramdasiam) reported

    @ViCustomerCare Pls don’t call me and give me cosmetic changes when i have used ur network for over 11 years there is not enough network

  • MrigankSingh13
    Mrigank Singh 🇮🇳 (@MrigankSingh13) reported

    @ViCustomerCare very bad internet

  • PralhadVernekar
    pvv (@PralhadVernekar) reported

    @ViCustomerCare its 3 days since i raised my complaint here to get a new sim card . The executive at the store told me that pan card (original) can not be used as it is in b&w. This is clearly age descrimination. Please provide me email address of your legal department.

  • Gagan_prajapat9
    GAGANDEEP PRAJAPAT (@Gagan_prajapat9) reported

    @ViCustomerCare Standard template replies won't work! Same generic answers were used to close CPGRAMS & NCH complaints without resolving anything. Tweet won't be deleted until I get certified proof of your "100 towers every hour" claim. ASCI Complaint Active. @ascionline @TRAI

  • Gam1ngNetwork
    shaik Younus (@Gam1ngNetwork) reported

    @ViCustomerCare Its been now more then a week and 3 visit to just get sim activated, but still no solution , now this is my 4th visit at vi store i hope they will fix if now need to get them to consumer @jagograhakjago to get my 26 year old number

  • nitin_2610
    Nitin Pandya (@nitin_2610) reported

    Dear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.

  • imranpshaikh
    Imran Shaikh (@imranpshaikh) reported

    @ViCustomerCare - why the heck you guys are not letting me separate my connection from family postpaid . I have requested it in the morning and you guys are only giving missed calls and letting me move out of vi. I will have to raise complaint with consumer caurt now

  • Vikas342
    Vikas Garg (@Vikas342) reported

    @ViCustomerCare wrost service ever provide by Vi no solution by customer care fraud company

  • SVASvaroop
    Svaroop Jesangbhai (@SVASvaroop) reported

    Paying for 4G but getting zero Network! @ViCustomerCare please fix the issue at Paldi Rathod 382810. Stop relying on pincode level data. Bilodra and Charada have great signals but we are left with nothing. It is very annoying to run outside every time the phone rings. @JioCare

  • SulemRJK
    Suleman Khan (@SulemRJK) reported

    @ViCustomerCare @ViCustomerCare Multiple calls, same responses, but no resolution. The issue remains unresolved despite repeated follow-ups. As a paying customer, this is unacceptable. I am now proceeding with a complaint on the Consumer Affairs portal. Please resolve this immediately.

  • paras_3787
    paras sethi (@paras_3787) reported

    @ViCustomerCare I m using Vodafone my number from last more then 15 years and I must say that now Vi is giving pathetic network in India, zero customer service at store, very very disappointed I request to people do not buy Vi network at any cost

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Spam calls started again from your number 09619629140. How many more times will you assign numbers for automated advertising and robocalls? This is pure negligence. Stop enabling spam networks or keep losing customers. Fix it now. #ViSpam #SpamCal

  • karanaku
    KARMEN PATEL (@karanaku) reported

    I have purchased a new connection for prepaid. Yesterday. Still not getting activated. All documents done . Still no service on my card @ViCustomerCare

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    @ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.

  • Satyend97908336
    Satyendra Pal (@Satyend97908336) reported

    @vodafone @ViCustomerCare Despite calling customer care multiple times, the issue is still not resolved. Complaint Details 1. *Issue:* No Network / Call Drops / Very Slow Internet 2. *Location:* 72, 90 Feet Rd, Netaji Nagar, Kurla West, Sakinaka, Mumbai, Maharashtra 400072

  • Sanju_Baba_77
    SANJAY ROUT (@Sanju_Baba_77) reported

    Dear @ViCustomerCare , your network has become unusable in my area.Poor signal (1 bar), frequent call drops,and extremely slow internet for the last several days. Despite repeated complaints, nothing has improved. Please resolve this urgently or I'll escalate the matter to @TRAI

  • MrRao_RB
    Mr.Rao🇮🇳 🚩 (@MrRao_RB) reported

    @ggganeshh @thrishul @ViCustomerCare is the worst one in my area … I used their OG Hutch for almost 15 years …

  • AlwaysVasuDev
    Vasu (@AlwaysVasuDev) reported

    @DoT_India @ViCustomerCare is initiating the deactivation of my number without any proper resolution. I’ve been using this number for the past 11 years, and it’s linked to my Aadhaar, PAN, bank accounts, and other important services. Deactivation will cause serious inconvenience.

  • yogesh_daund
    योगेश दौंड (@yogesh_daund) reported

    @ViCustomerCare **** you m*ther f*cker. for your network 🛜. 🖕

  • rishu845437
    Rishu Raj Shrivastava (@rishu845437) reported

    Hii @ViCustomerCare my home adress in vi sim is bihar but now i am shifted to new delhi for my study i have always keep Open my data roaming on to use internet otherwise i am not able to use internet as it show you are away from your home. So fix this issue