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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 25: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shiliguri, Rājkot, Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kolkata, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, Varanasi, Delhi, and Kallakkurichchi.

CityProblem TypeReport Time
Shiliguri Internet 2 hours ago
Rājkot Internet 20 hours ago
Mumbai Phone 1 day ago
Jamshedpur Total Blackout 1 day ago
Mumbai Internet 1 day ago
Chhindwāra Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • bhavyamehrra
    lostinlimbo (@bhavyamehrra) reported

    @ViCustomerCare My postpaid bill is due in 4 days. Why am I getting 4-5 automated calls everyday? I have complained to your customer care multiple times but they are not doing anything. Please fix otherwise I'll escalate further @TRAI

  • JaiBalayya393
    నారా చంద్రబాబు నాయుడు గారు (@JaiBalayya393) reported

    @ViCustomerCare Number Not Getting Signal in keypad mobile also

  • ChandniNaresh
    Chandni Naresh (@ChandniNaresh) reported

    @ViCustomerCare Useless customer service When a issue is reported they give ****** reasons as to why it's so They say will share troubleshooting steps but don't They don't attempt a phone call and respond via email stating you said no issue Cheap to the core for so many years.

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • ChoudharyOvais
    Choudhary Ovais (@ChoudharyOvais) reported

    Great start with @ViCustomerCare! Ported my SIM yesterday and it's already a nightmare. Verification line keeps cutting off, and there's ZERO support for new customers. Regretting my decision to switch to Vi already. Resolve my issue immediately or I'm moving back! @ViNews #Vi

  • Nisha545655
    shanaya (@Nisha545655) reported

    @ViCustomerCare Forget DMs. Tell us in how many days it will take you to fix the network issue. Whatever happens will be in front of the public. #vasai

  • ChoudharyOvais
    Choudhary Ovais (@ChoudharyOvais) reported

    Dear @ViCustomerCare, ported to your network less than a day ago and the experience is pathetic. No call support, no verification, and no network stability. Is anyone even working there? Need an immediate response

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare what type of scammer are you? It's been 6th days still network connectivity 2g shame on you

  • abhinav_ramdiri
    ABHINAV RANJAN (@abhinav_ramdiri) reported

    @ViCustomerCare VI network is completely down in my area since last 3 hours - Madhubani Town, Bihar. Look into it

  • avinash_raunak
    Raunak (@avinash_raunak) reported

    @ViCustomerCare SIM (Order ID: DCHD20042620133) activated but "No Service". Haven’t received SIM yet, still validity started and days are getting deducted. Also emailed but no response. Please provide new SIM & reinstate my connection/validity.

  • Nisha545655
    shanaya (@Nisha545655) reported

    @ViCustomerCare @DoT_India please follow this and solutions my network issu problem Respected sir, @JM_Scindia Please upgrade karvaye aur Network all aria problem ka solution kawaye...

  • Sahilkhatavkar9
    Sahil khatavkar (@Sahilkhatavkar9) reported

    @ViCustomerCare From yesterday 5G Network connectivity not working Showing 4G only. Location Chandansar ,Virar east palghar district Solve ASAP

  • RadheRa35189869
    Radhe Radhe (@RadheRa35189869) reported

    @ViCustomerCare Thanks but still not any update Kindly update me or otherwise will submit a case in consumer court. Bcz here I update my problem from last 2 days but till now not any update from your side

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • kshitijbarbhaya
    kshitij barbhaya (@kshitijbarbhaya) reported

    @ViCustomerCare Ajit can you pls calle wht level of commitment you given what I m getting...family facing problem just fake no single response ppl saying chck with bank if amount is deducted... you have ensure no issue will be impact in DM totally shocking rep.i should open different bank AC ??

  • LovelyBengaluru
    IlovemyBengaluru😍 (@LovelyBengaluru) reported

    @ViCustomerCare One simple question - how can u spam a dnd customer????

  • GanatraRitesh
    RITESH GANATRA (@GanatraRitesh) reported

    @ViCustomerCare Network issue update

  • sangram_rath
    Sangramm K Rath (@sangram_rath) reported

    @ViCustomerCare @Airtel_Presence @JioCare I have booking one connection still not delivery order id-DCHD21042633138 please service as soon as possible

  • _rajesh_sarkar_
    rajesh sarkar (@_rajesh_sarkar_) reported

    @ViCustomerCare My number has been stopped due to re-KYC not done, but now I’m being forced to migrate to postpaid just for field verification. So prepaid users are not valued customers? Using Vi since 2013, now no service for 24+ hours despite payment. This is unfair.

  • sindha_hitendra
    Sindha Hitendra (@sindha_hitendra) reported

    @ViCustomerCare the ongoing call, my call was cut by your employee without giving complete information, regarding which a complaint has been registered in your company to take strict action within 24 hours and call back.. Despite the completion of 24 hours, no positive response.

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare Don't ask me for location drama and all. You still never stopped disabling the data lack in the last few days? Not allowing to use the data pack. Oh fu***

  • designing_6026
    F t Designing (@designing_6026) reported

    In my touch there are 670 people are used vi and navi payment so you not cure my problem then we all are shift @ViCustomerCare @navifinance

  • itsvinitmehra
    Vinit Mehra (@itsvinitmehra) reported

    @ViCustomerCare: Activated International Roaming for 24 hrs via customer care. Charged again the next day without consent.Told it got “auto-renewed”? I was in India. No usage. Reverse the charge & stop forced auto-renewals, scoundrel & fraud activities. #ConsumerRights #Telecom

  • GalodhaS
    Saurabh Galodha (@GalodhaS) reported

    Absolutely pathetic international roaming service @VodafoneIdeaIN In Mexico for last three days without any service. Losing important communications. Countless executive interactions to no avail!! Shameful to say the least @ViCustomerCare #internationalroaming

  • SHIVAMB56323733
    ADV SHIVAM BHATNAGAR (@SHIVAMB56323733) reported

    @ViCustomerCare hi I have an major issue on my internet connectivity when I use internet and symbol show 5g then my internet work perfectly but after sometime it goes 4g and internet didn't work at all pls take quick look this is my 3 year old connection

  • Surajka64988723
    Surajkanaujiya@098 (@Surajka64988723) reported

    @ViCustomerCare Im done with VI the Internet Service downs last 28 Hours but still not resolution only they try but no Result ? @TRAI

  • PriyankaRanaGBN
    प्रियंका राणा भारतीय किसान यूनियन (लोकशक्ति) (@PriyankaRanaGBN) reported

    I request to all please not use Vodafone network @ViCustomerCare I am going to port my all VI numbers to Airtel ,

  • kaliki2012
    Ravi Kaliki (@kaliki2012) reported

    @ViCustomerCare My plan is going to expire. Please return my money if you are not able to fix the internet speed issue. #VodafoneIdea #TRAI @TRAI

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare still you idiot don't reply

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare Motherchud slove my problem not ******* ****