Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (57%)
• Total Blackout (25%)
• Phone (15%)
• E-mail (1%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, Kodungallūr, Chandigarh, Chhindwāra, Navadwīp, Nagpur, Dehra Dūn, and Chennai.

City	Problem Type	Report Time
Pune	Internet	1 hour ago
Ahmedabad	Internet	2 hours ago
Gurgaon	Internet	3 hours ago
Bareilly	Internet	7 hours ago
Ahmedabad	Phone	10 hours ago
Pālghāt	Internet	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kumar Mausum (@KumarMausum) reported 7 minutes ago

  @ViCustomerCare If there will be any competition between you and BSNL regarding who can give the worst services ever , then I think VI will emerge as a winner 🏆. Congratulations for the worst ever telecom service provided by U.

• 
  Amit Kumar (@AmitKum21159799) reported 9 minutes ago

  @ViCustomerCare sir I received your message on Instagram DM for CSK merchandise to gmail to you . I do it but unfortunately I can't receive any reply from your side not CSK merchandise received. Please help me

• 
  Dev (@dev4680) reported 10 minutes ago

  @ViCustomerCare @ViNewsOfficial @TRAI even after almost ten days of new complaints vi is not taking seriously the network issue. It’s insane to use vi postpaid.

• 
  Ramesh Kumatagi (@RameshKumatagi) reported 12 minutes ago

  @ViCustomerCare Complaint was closed but the issue still exists. What's the point of complaint if it can be just closed without contacting/confirming from customer

• 
  Jesus (@jesus_supper) reported 18 minutes ago

  @ViCustomerCare no 5 g network is coming in my own, I have checked using the app also, everything is compatible, this area is also having 5g connectivity

• 
  Ramesh Kumatagi (@RameshKumatagi) reported 20 minutes ago

  @ViCustomerCare network at my place S K nagar, talikoti 586214 has become too poor. It was good till February. While airtel offers 5g in my town, can I atleast expect stable 4g from VI?

• 
  Ranjan Nayak (@iamranjannayak) reported 24 minutes ago

  @ViCustomerCare when received calls my voice is echoed for last couple of days and tried to connect the customer care no, seems not feasible . Can you pls. Check the same and resolve the issues.

• 
  Hasan Ali Shaikh (@MrHasanShaikh) reported 27 minutes ago

  @ViCustomerCare my internet is not working. When I'm calling someone the internet is working automatically. Kindly help.

• 
  Vishal S (@vishalshyams) reported 32 minutes ago

  @ViCustomerCare @TRAI no service is being provided by VI.... Such poor

• 
  SHUBHAM YADAV (@shubham_220123) reported 32 minutes ago

  Hello VI, I am facing a network issue in my area. VI sim shows *NO SERVICE* in Greater Noida (Pari Chowk). I am unable to receive my calls and messages. Please fix this issue as soon as possible otherwise I have to switch my sim to another network. @ViCustomerCare

• 
  villanelle (@mishtidoiiii) reported 35 minutes ago

  Why aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence

• 
  FATEH KING🔥 (@IM_FATEH_KING) reported 36 minutes ago

  I want to PORT My Number From @ViCustomerCare to @JioCare Because jio has more strong network in NCR Now a days, Vi Sucks.... Never Doing Recharge Now iN @ViCustomerCare bye bye

• 
  Niranjan 🍁 (@niranjan_yt_999) reported 38 minutes ago

  @ViCustomerCare @ViCustomerCare what is going on ??? Why my sim not delivered yet…This kind of service is not expected and acceptable…Deliver my sim As soon as possible

• 
  VIKASH (@Vikashindian303) reported 40 minutes ago

  @ViCustomerCare Sir, I would like to inform you that the network and internet issue with my corporate Vi SIM is still unresolved even after raising the concern earlier. Due to continuous call drops and poor internet connectivity, my field work and communication are getting affected regularly.

• 
  KaranTSingh (@karan_sing8) reported 41 minutes ago

  @ViCustomerCare Issue check kiya

• 
  Ankit Sourav (@annkit341) reported 43 minutes ago

  @ViCustomerCare @ViCustomerCare Still not able to send any message nor receiving any OTP's, if you know how important OTP's can be, you should give a prompt resolution. Thank you.

• 
  Ankit Sourav (@annkit341) reported 45 minutes ago

  @ViCustomerCare How bad your network can be? Rare signals,No OTP getting received, No outgoing calls connecting. Even when I want to port out of your network, even for that OTP is not coming. Help me get OTP on my number, I'll port to something else. @TRAI @DoT_India

• 
  Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported 46 minutes ago

  @ViCustomerCare Hello Team, I urgently need assistance regarding an exceptional ownership transfer/KYC regularisation request for my Vi Mumbai number. I am currently residing in UAE and unable to travel to Mumbai due to unavoidable circumstances The number was temporarily taken in a friend’s name only to preserve continuity after a porting/deactivation issue, and I am requesting a compliant remote resolution (video KYC/document verification/NOC etc.). I have already emailed the appellate and customer care teams with all details and documents. Requesting escalation support or guidance from the concerned Mumbai/appellate team please. Thank you.

• 
  Yogesh Bavikar (@YBavikar) reported 47 minutes ago

  @ViCustomerCare just now there was call frm ur side, even though there was network service issue so I can't communicate with representative. Plz see d location in complaint lodged on app. SKNH hospital Narhe411041. Othr service provider hv network & not for Vi.

• 
  Nisha (@dineshakshi) reported 48 minutes ago

  @ViCustomerCare I have already requested to delink my 7 number for porting in that also ur customer care people asking what is the issue u facing I simply mentioned I want to delink that also they are not doing

• 
  Nirvan (@nirvan_naik26) reported 49 minutes ago

  @ViNewsOfficial Hello @ViCustomerCare @ViNewsOfficial am getting 5G in Shamshabad but the problem is i get in city and outside my home inside I getting 4G

• 
  NIKHIL (@NNarula3011) reported 50 minutes ago

  @ViCustomerCare I am still waiting, I haven't received any update regarding your rider, vi service is absolutely terrible

• 
  CKY (@chandan198yada1) reported 51 minutes ago

  @ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

• 
  Gulab Jangra 🇮🇳 (@igsj99) reported 53 minutes ago

  @JioCare @ViCustomerCare Could you please solve this issue. My number is connected with so many accounts. I cannot afford to lose my number.

• 
  pratik biswal (@pratik9283) reported 57 minutes ago

  @ViCustomerCare network site At-KHAJURIAKATA, BLOCK-HINDOL, DIST-DHENKANAL, STATE-ODISHA is down since 6hrs but still @ViNewsOfficial is doing nothing. Already complained multiple times. Kindly reach out to me on 9668042472 and assign a technician as well.

• 
  Mohmmad Adnan (@adnan_memon_) reported 59 minutes ago

  Even there application is not opening by using the internet of @airtelindia, at last i am complaining this on @x with the help of internet of Vidafone Idea @ViCustomerCare

• 
  SERVANT of INDIA (@Servant_of_Indi) reported 1 hour ago

  @ViCustomerCare When will you updated and resolve my issue ? It's passed approx 5 months to file the complaint to recover my Cellular number. I am sustaining many problems in lieu of my Precious Cellular number.

• 
  SHUBHAM YADAV (@shubham_220123) reported 1 hour ago

  @ViCustomerCare Dear VI, Please fix the problem in my area. I get only 1 bar of network due to poor network condition. Place a new tower or fix the existing tower so that your users get better connectivity. Location:- KNOWLEDGE PARK 2, GREATER NOIDA.

• 
  Oz (@a4oz22) reported 1 hour ago

  @ViCustomerCare this ridiculous!!! Im getting calls everyday despite being on DND and raising this issue multiple times. If you cant figure this simple thing yet(per your DM's), you have bigger issues in managing your business & customers so why try to retain them?

• 
  kamal sharma (@kamalsharm35222) reported 1 hour ago

  @ViCustomerCare WORST network quality provider