Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Total Blackout | 7 hours ago |
|
Pune
|
TV | 9 hours ago |
|
Raipur
|
Internet | 18 hours ago |
|
Chennai
|
Total Blackout | 1 day ago |
|
Jaipur
|
Total Blackout | 1 day ago |
|
Nagpur
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Hero (@Hero52644463687) reported@ViCustomerCare still not received any solution from your side also they have do fake promises still the coupon not getting applying
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare shame on you vi I don't expect this from you sorry but now you're in way of scamming you customer Shameless vi
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K'sv SARKAR (@FeluDa_001) reported@ViCustomerCare Please clarify if my order is for a new postpaid SIM or MNP—I need a direct answer, not a copy-pasted template. If support can't give a simple yes/no, starting with Vi is already proving useless. Hoping for a real answer. @BSNLCorporate are you available in Delhi NCR?
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
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Víńé§h😎 (@vineshpathi) reported@ViCustomerCare I'm using un Vodafone network In last 10 years my area network issue not improved Tamilnadu Krishnagiri (dt) Pochampali (tk) Barur (po) Kattukollai (vill) 635201 My area network improve posible or not tell me I will change other network 🛜 side @ViCustomerCare
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Thanish Garg (@garg_thanish) reported@ViNewsOfficial @ViCustomerCare Is there any way to get my sim delivered I contacted customer care daily 6-7 times They say u will Get call in morning afternoon night It is very sad to see the very bad service This is my order id your Vi Order DCHD10082655108
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Neeraj Bhise (@NeerajBhise2) reported@ViCustomerCare Hello Team, my grandfather's card is on the name of a relative who is no longer in INDIA. This card is currently out of service since a month and despite recharges its not getting activated.they say KYC is pending but the person who can do it is out. Help on this
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𝑨𝒌𝒉𝒊𝒍 (@shrodingerscaat) reportedTried to reinstate my old vi sim card. But can't find a solution from 198 helpline even spending hours!!!. How get help online? NO MORE IVR!! @ViCustomerCare
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Happy Verma (@HappyVb5671) reportedJust ported my Jio number into @ViCustomerCare , volte service not working, this is very bad experience in 2026!! @TRAI
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Subhranil Roy (@subhranilroy5) reported@ViCustomerCare @ViCustomerCare Hi Subhranil! We apologize for the inconvenience caused. Regarding your network-related concern, please be informed that as per the system check for complaint ROB-V02170134321, which is currently in a closed status, our network team’s remark is........ - Ankita
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Jerry (@loveuakki) reportedWTH @ViCustomerCare third class network.
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Dharmendra Kumar (@dharamhbtik) reportedTelecom operator like @reliancejio giving 25$ Google ai pro with their 350₹ recharge whereas @ViCustomerCare scamming it’s customer wid false promises and generating bill with extra amounts so they they can run business without providing any services . Be Aware #VI is worst
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI Just got a call from VadaPaav Idea team. They told that my complaint has been closed because thr team planned something for the sit with no deadline of execution. So they have closed the complaint as per thr comfort and not as per client satisfaction. I haven't got any resolution
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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Chahat Bansal (@chahatb52) reportedHorrible service by VI store. First they didn't tell me prepaid is available and then plan is of 249 in postpaid. After sim got activated, they want 1120rs for 4 months advance without my consent and didn't give me sim without paying 1120.@ViCustomerCare. Kindl
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Ajay Kumar Pandey (@AjayKrofficial) reportedI have a post paid connection of Vi @ViCustomerCare for uninterrupted network.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India This is ridiculous. Vi number +919582050404 has made nearly 18,000 spam calls in 60 days. TRAI bans regular numbers for marketing. Stop the excuses and shut it down.
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Rizwan (@rizwanaarifbpl) reported@ViCustomerCare This issue started again. I recharged yesterday but still getting plan expired sms.
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I still haven’t received any response from them. Such a pathetic operator and extremely poor customer service. #PoorService #CustomerService #Disappointed
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Trends.. (@sunnysa98149844) reported@ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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Pp (@MercenaryBrain) reported@ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.
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Sanidhya Chouhan (@Vidhayakbadmos) reportedFix the network or let me leave. Generate my UPC immediately. After 4 months of this bullshit, I’ve had enough. I’m done with this company. @ViCustomerCare
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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sk asanur (@SkAsanur87) reportedI am still facing a 'No Service' issue in Jeddah, Saudi Arabia, despite recharging my prepaid number with the ₹2,997 Annual IR pack. I have checked my DMs as requested, but the issue remains unresolved. My number is critical for OTPs. Please fix this urgently!" @ViCustomerCare
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durga prasad (@durgapr14248267) reported@ViCustomerCare Yeah I have received information with no solution for the issue same kind of repeated msg @vi
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aakash (@rcg_cd35oo) reported@ViCustomerCare @_SandeepAcharya please check my dm as soon as possible and help me urgently. I have shared all the details to churn the number