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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Nagpur, Āsansol, Chhindwāra, Jaipur, Mumbai, Sūrat, Vadodara, Bengaluru, Bhubaneshwar, Hyderabad, Guwahati, Indore, Ghāziābād, and Virār.

CityProblem TypeReport Time
Pune Internet 53 minutes ago
Nagpur Total Blackout 1 hour ago
Āsansol Internet 1 hour ago
Chhindwāra Internet 2 hours ago
Jaipur Internet 2 hours ago
Mumbai Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sougata_das
    Sougata Das (@sougata_das) reported

    @ViCustomerCare Didn't get any call from Vi regarding my issue

  • Tiwari_____100
    तिवारी हरिकेश (@Tiwari_____100) reported

    @ViCustomerCare I’ve been trying to attend an online class for the past half-hour, but the #Vi network is so terrible that I can't even join. Did I make a mistake by choosing Vi?

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    When will I get #5g in @ViCustomerCare in bangalore pincode 560100 which is an IT hub residential area. Inspite of 5g service launched more than a year ago in #bangalore ,#vi5g isn't avalable everywhere.

  • simplesonali
    Sonali Dasgupta (@simplesonali) reported

    @VodafoneIN_News Your call center executive Somi needs a lunch break. Bad comprehension skill and awfully rude and lets not talk about listening skills. @ViCustomerCare Please she needs a permanent break and then she would realise the importance of job and making a customer wait

  • siddheshgarg
    siddhesh garg (@siddheshgarg) reported

    My disappointing @ViCustomerCare service: 1. Rep calls back a day later despite citing an urgency that my senior citizen mum's Vi number is unavailable. 2. Rep tells he will follow-up. Never happened. 3. I am investing 530/month for postpaid when @JioCare is cheaper.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare It’s been three days, since i have reported the issue. Everytime, I contact the chat support, they collect basic details, assures tht someone would call me. Chat session is terminated by agent without taking confirmation. First thing after u fix issue, i wd port to @airtelindia

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare No vi network since last half an hour in my area. Fix it asap or else we'll be porting @DoT_India

  • Husaink_59
    Husain Khan (@Husaink_59) reported

    @ViCustomerCare I am gonna port to other network as there is no response from u guys...

  • NirakarJaiHind
    Nirakar (Bharat First)🇮🇳 (@NirakarJaiHind) reported

    @ViCustomerCare Issue is now resolved. Thanks for the support

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @NitinRathod_90 @ViCustomerCare Ported to vi. Bro, all vi customers are looking fwd to port out. Very bad service

  • heliosxs9
    SX (@heliosxs9) reported

    Why is there no network at all in Vasai Virar area? It is already flooded and the network has been gone since yesterday ! Let alone data but even network is gone. How will one avail emergency services? @ViCustomerCare

  • The_avhi4u
    Abhishek Yadav (@The_avhi4u) reported

    @ViCustomerCare in nallasopara east area no network coverage of VI can you update or give any update regarding this. Where network will restored. And atleast we can make a call

  • ashv_kumar
    Ashv Kumar (@ashv_kumar) reported

    @ViCustomerCare what cities and towns that have 5G network in Karnataka? Do you have it in Davanagere ?

  • UmeshNavale4
    Umesh Navale (@UmeshNavale4) reported

    @ViCustomerCare Dm not working

  • Iamanonymous53
    Rony (@Iamanonymous53) reported

    No one should ever take vodaphone Bad service and worst customer service @ViCustomerCare

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare No one has called me yet. Please help me urgently

  • rajeshlele
    Rajesh Lele 🇮🇳 (@rajeshlele) reported

    @ViCustomerCare - your network around Panvel is terrible. There's been an outage for prolonged periods of the day. This is near Ajivali, Shedung, and Indiabulls Greens.

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare It has been a long time, and I still haven't received any satisfactory response regarding my mobile number. I need my SIM reactivated as soon as possible. Is this really how you treat your customers? No one is listening or taking responsibility.

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • AnujSin66681527
    Anuj Singh Rajput (@AnujSin66681527) reported

    Hi @JioCare, I submitted my @ViCustomerCare to Jio port request on 7 July around 7 PM. KYC is complete, but MyJio still shows "Port-in In Progress". My Vi plan expires on 8 July, and I'm concerned about a service interruption if the process is delayed. @JioCare (1/2)

  • trading__life__
    trading life (@trading__life__) reported

    This is pathetic @ViCustomerCare — no calls, no internet, no 4G all day in metro tier one city. Your app’s broken too so we can’t complain. Ten neighbours affected. How are we supposed to work? Sort it out ASAP. #ServiceDown

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare No more dm now. It's 4 months now. I have spent my hard earned money in recharge but you are unable to provide me network then why I am wasting my money? Many important calls and msgs have been missed so far. Who is responsible for that?

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    @ViCustomerCare Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me but mny people

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @Sachin165498 @ViCustomerCare Bhai, if think, somebody will call you or resolve your issue then you must be an innocent guy.

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @ViCustomerCare No responsibility or concern over the mistake by @ViCustomerCare shows how much they value a customer who can influence and transfer 6 vi sims including postpaid to another company. 👏👏👏👏👏👏👏👏

  • VShallChoudhari
    Vishal Choudhari (@VShallChoudhari) reported

    Dear @ViCustomerCare You are missing out to capture entire town in Pune. #Ravet is cursed with one of the worst network service. Only @airtelindia works but as soon as electricity is gone airtel to bids farewell. Enough opportunity for you establish a good user base. #airtel #jio

  • ambyholidays
    Bejoy Chacko (@ambyholidays) reported

    Hey @ViCustomerCare, stop pushing the "InstaMoney" loan offer. It charges ₹199 upfront, fails to support basic banks, and then asks for sensitive PDFs on WhatsApp. It feels like a total trap to fool loyal users. Please vet your partners better

  • falgunitweets
    Falgguni Trivedi (@falgunitweets) reported

    @ViCustomerCare no mobile network since evening.

  • Naahar_ki_ma
    Anjali Verma (@Naahar_ki_ma) reported

    @ViCustomerCare I can not register complaint on your app as it won't take header without 'VM-' Your call centre employee Ms Keta Patel is unable to understand the issue and is unable to connect me to a supervisor as there is none. (Call records available)

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare issue has not been solved still I received msg that issue has been solved