Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Pune, Hyderabad, Mumbai, Kanpur, Raipur, Lucknow, Solāpur, Cochin, Kottayam, Mohali, Kawardha, Chhindwāra, Shillong, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 8 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Hyderabad
|
Internet | 10 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Kanpur
|
Internet | 1 day ago |
|
Raipur
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Arpit Lahoti (@arpit_lahoti) reported@ViCustomerCare Hey there, I haven't got any call or email from last two hours. Hope to get a resolution soon.
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Sabir (@myselfsabir) reported@ViCustomerCare my plan is active and valid for 26th May but data is not working
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Adarsh (@theadarshboy) reported@ViCustomerCare hi, I am trying to activate voicemail on my number, but I am unable to. help.
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Ruchir Jain (@ruchircjain) reported@ViCustomerCare What I still don’t understand is: If my number hd active validity and KYC ws already linked to my Aadhaar, y ws it stopped in the first place? And if verification was needed, why is reactivating an existing customer’s number made so difficult?
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Salvi Kashyap (@SaluSalvi37233) reported@ViCustomerCare Again I lost network again and again why this problem happened, I recharged for 2months unlimited but the network strength and signal is very poor. The speed of network is like 2G why this problem occurred again and again. Please correct it as soon as possible
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Kumar Mausum (@KumarMausum) reportedIf I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@ViCustomerCare Fake company no customer service provides properly wasted time and money please don't go with Vi only invests on Adds not to give good customer service
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Mohini Tech Tales (@MohiniSingh_96) reportedDear @ViCustomerCare, I had already raised a request to deactivate my SIM, and the request has already been processed. Despite that, I am still receiving 10–12 calls a day along with continuous promotional messages. I have already informed customer care multiple times that my issue has been resolved, yet I am being repeatedly pressured to continue the SIM and opt for new plans. This is becoming extremely frustrating and feels like harassment now. Please stop these calls and messages immediately.
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Almas (@humanityInNeed4) reported@ViCustomerCare What information you need? I already have all the details in our 15 mins call what else are you expecting? If you can't solve the problem that's fine, I know what I need to do. Stop selling pathetic service!
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Suman Basak (@sumanbasak27) reported@ViCustomerCare Done MNP to Vi but sim not activated till now.Received msg yesterday that Vi sim activated but no network till now. Please do the needful ASAP.
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Gen X 🇮🇳 (@dhakiyanusi) reportedFacing Terrible service of @ViCustomerCare , booked a prepaid sim online for home delivery, paid full amount online, now I'm unable to track my order. Nobody contacted till now.
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Rahul Singh (@Rahuls_23) reported@ViCustomerCare What's the update on this?? Customer service is absolutely pethatic. Neelam advisor, I would love top officials listen the call center quality of work. Poor, 3rd class. Let know otherwise I will port all my numbers.
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Rohit Chauhan (@rohit_2004x) reportedDear vi team I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9355039830 please me to close this Thanks Regards
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CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare Just saying that avoid entering incorrect number is not correct. Pls note that the problem occurred in VI APP where I chose profile of 81xxxxxx41 but at time of recharge it got automatically changed to default profile number of 91xxxxxx93. Its problem at your APP end.
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RKP (@rkp2028) reported@ViCustomerCare internet is not working properly pls take cognizance
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Mohmmad Adnan (@adnan_memon_) reportedEven there application is not opening by using the internet of @airtelindia , at last i am complaining this on @x with the help of other network company of Vidafone Idea @ViCustomerCare
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Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reportedVi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI
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CKY (@chandan198yada1) reported@ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
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Nitten G (@SimplyNG24) reportedHi team, @ViCustomerCare Both 2G and 4G networks are down since 12 pm in parts of Katraj. This is a major outage! Messaged my active Vi number.
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare This has become extremely frustrating now. Every few weeks the same issue starts again.
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Vinit Mishra (@VinitMishra1999) reportedHi In my area vi network is very bad . Network speed and calling both are very poor service . Please solve this problem. Thank you Mobile -8932078342 Address . Kichutti kishubndaspur post tarun pincode 224195 @ViCustomerCare
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VIKASH (@Vikashindian303) reported@ViCustomerCare Sir, I would like to inform you that the network and internet issue with my corporate Vi SIM is still unresolved even after raising the concern earlier. Due to continuous call drops and poor internet connectivity, my field work and communication are getting affected regularly.
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Aartik (@Aartik_Official) reportedHey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare
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Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported@ViCustomerCare Since last night, my number has not been activated after porting. There has been no response from customer service. It looks like I made a big mistake by porting my number to Vi. #MNP
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Murad Husain (@MuradHusai50193) reported@ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my father was informed at the Vi Store that the number may have been allotted to someone else without notifying me. This number is linked to my banking & important personal accounts.
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danish_796 (@Bgmiidlevel76) reported@ViCustomerCare can you please tell me what happened suddenly the internet is working and then suddenly it stops and can't use phone call + internet even showing full 5g bars and all I was in very urgent state and have to call but you're services really sucks at my place
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Rahul (@_Mr_Rahul_) reportedHello garbage and shameless people of @ViCustomerCare are you going to respond to the complaint sent via DM? Do you people understand the meaning of urgency? No way to connect via IVR, no wonder why your company is running of government given Bheekh. @TRAI kindly intervene.
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Ruchir Jain (@ruchircjain) reported@ViCustomerCare @ViCustomerCare have spent crores on advertising, but one arrogant customer interaction like this at ground level destroys more trust than any campaign can rebuild. FYI : KINDLY CHECK YOUR DM
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RawVeritas🛡️ (@Frktweetz) reported@ViCustomerCare My mobile number is showing inactive and I’m unable to reach customer care via phone as there is no response. Please look into this issue urgently and help resolve it. The number is linked with my Aadhaar and biometric verification. Kindly assist at the earliest.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Just, I had to go two kilometers away just to make use of my data pack. What can I do? There’s no network inside the house.