Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Bhopal, Dimāpur, Indore, Pune, Kanpur, Ludhiāna, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 6 hours ago |
|
Bhopal
|
Total Blackout | 7 hours ago |
|
Dimāpur
|
Internet | 18 hours ago |
|
Bhopal
|
Internet | 18 hours ago |
|
Indore
|
Internet | 20 hours ago |
|
Pune
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI Just got a call from VadaPaav Idea team. They told that my complaint has been closed because thr team planned something for the sit with no deadline of execution. So they have closed the complaint as per thr comfort and not as per client satisfaction. I haven't got any resolution
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare 72+ hours and sim not delivered yet, already the experience is bad even before the sim starting up, customer service just doesn't have the intention of helping, kindly treat as urgent and resolve issue on priority
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare @TRAI @DoT_India please help
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.
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Paper Roast (@Paperroast096) reported@ViCustomerCare i have applied for a sim , i am trying to port my existing sim to vi i have completed the process in online but the offline executives are saying they will not spend time on online orders and is not processing and saying they will cancel the request from their end
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Rezavi (@MMRezavi) reported@ViCustomerCare Now there is no network in @ViCustomerCare and when I inserted the @airtelindia sim, there’s no network as well. What is this? Why both of you are adamant in providing the worst possible customer experience????
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Atul Bindal (@AtulBindal343) reported@ViCustomerCare @ViCustomerCare I had previously ordered a fancy number as well, but it was never delivered and was cancelled from your end. Previous Order ID: DCHD12082653901. Please look into this urgently and provide a clear resolution.
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare please check your DM and resolve my problem
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Shalabh Malaviya (@antzgomarching) reported@JioCare I am facing serious issues in Jio network. Not able to make or receive calls. It's a nightmare to raise complaint. @ViCustomerCare need help in porting two Jio number to Vodafone Idea network.. possible?
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Mehul Chopra (@MehulC) reported@ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..
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BALA (@Balasoundar1309) reported602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also
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Vaisakh Balan (@VaisakhBalan) reported@ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare I ll book a complain regarding network from vi app no action
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare @TRAI What ******** is wrong with your service? It has been 4 months of unresolved network issues. Your team visited my location and promised it would be fixed within 15 days. Four months later — NOTHING.
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Sureshk (@sureshkumar2300) reportedHi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI
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Annkiit Chaudhry (@choudhary2489) reported@KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone
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Yogesh Yadav🤟 (@itsyogeshyadav) reportedAny Vi user facing network issue?? @ViCustomerCare
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare I have the network bar from T mobile but whenever i am trying to make a call, all the network bars are disappearing. Can someone please help me on priority.
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AK (@FreeSoul1581947) reported@ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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Chahat Bansal (@chahatb52) reported@ViCustomerCare I had already answered those questions but no response from your side till now. The store still have my activated sim in their custody without my consent at all. What kind of service you are providing to your customer ???@ViCustomerCare @TRAI.
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advocate RK Tiwari (@AAroosh13tiwari) reported@ViCustomerCare My address is Durga Nagar Hariharganj Fatehpur Uttar Pradesh 212601 Indore coverage is very bad at my place, I would like to tell you that the tower which is very scared from here, install Near By Tech Tower.
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare Hi.. still sim is not active… network not coming.. not able to call or using internet..
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI worst customer care service. Complaint opened by customer , closed by backend team without giving resolution. Now telling to open 2nd complaint which I'm sure will get closed as per comfort of thr team. My 1st complaint is still unresolved. @TRAI
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Hitesh Bajaj (@bajajhiteshster) reported@ViCustomerCare This is a serious issue. I’m suddenly unable to receive important SMS/OTPs in the UK due to a Vi International Roaming policy change that apparently went live on 20 Aug. How can customers be expected to recharge when even banking OTPs and other critical SMS
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pradeep latiyal (@pradeeplatiyal7) reported@ViCustomerCare Tumhari mkc you ******* company resolve my issue
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CJP_ UTTARAKHAND (@NitinBisht1994) reported@ViCustomerCare helo vi I am not reacharging my vi sim because network coverage is too poor in my area please do something...pin- 360520 Airforce Samana jam jodhpur
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The Sharif (@The__Sharif) reported@ViCustomerCare Vi bill followup is the new kind of torture. Was Vi customer for last 15 years and still they have to call me 15 time before 3 days from due date. There is a limit for this nonsense and pls stop. Since this is automated call they don’t care or feel how we feel.
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HARSHID PRAJAPATI (@harshid0986) reported@Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare