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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 10: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, and Bengaluru.

CityProblem TypeReport Time
Chhindwāra Internet 1 hour ago
Chhindwāra Internet 4 hours ago
Pālghāt Phone 6 hours ago
Haridwar Internet 17 hours ago
Delhi Internet 21 hours ago
New Delhi Wi-fi 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare Issue is not resolved yet . What's benefit of having Unlimited 5G Recharge when I'm not able to use it. Your network Shows 5G in Mobile but data is again deducted from Daily Quota .

  • tabreznokia
    tabreez khan (@tabreznokia) reported

    @ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care

  • Champak_Pune
    Tiny Trader (@Champak_Pune) reported

    @ViCustomerCare Vi mumbai network is too good.......that i am desperately waiting for 90 days to complete in this nw......

  • Khan_Aizawl
    I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported

    @ViCustomerCare TWEET (2/6) Your network team even visited my area. Later, I was told that waterlogging at the serving site prevented network optimization, and my complaint was closed. How can the same excuse continue for almost 3 years without a permanent solution?

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Rotating agents while giving the exact same reply doesn’t fix the problem. Your numbers are being misused for sales calls against TRAI rules. Stop hiding behind DMs and take visible action.

  • MBMRKDr
    मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported

    @ViCustomerCare These day incoming sound is not coming in many cases. Why so? Day by day your service getting poor and poor. @TRAI

  • itsmeRehanR
    Rehan (@itsmeRehanR) reported

    @ViCustomerCare No resolution yet. It has been 1 week @ViCustomerCare

  • Shubham94428667
    Shubu (@Shubham94428667) reported

    @ViCustomerCare I told you whole story in chat refer it and resolve the issue asap

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    @ViCustomerCare Still waiting for a resolution on my slow internet. It has been 7 days since my complaint, and zero action has been taken. This level of service is completely unacceptable. Resolve this immediately! @ViCustomerCare #Vi #InternetDown #PoorService

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    Shame on @ViCustomerCare! I was lured from @Airtel_Presence with false promises. After porting, Vi demanded extra IR charges per number, pushing my bill from ₹999+GST to ₹1355+GST for fewer benefits. Complaint closed. Appellate ignored. This is cheating, not business. @TRAI

  • nitin_2610
    Nitin Pandya (@nitin_2610) reported

    Dear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.

  • RakeshSabat5
    RakeshSabat (@RakeshSabat5) reported

    Still data not working have reached of 399 for 28 days @VodafoneIN_News @Vicustomercare

  • rajneeshkhandu1
    Rajneesh khanduri (@rajneeshkhandu1) reported

    What a pathetic service you provide @ViCustomerCare

  • Shubham94428667
    Shubu (@Shubham94428667) reported

    @ViCustomerCare I replied all your queries kindly resolve this issue asap

  • dharam_hbtik
    Dharmendra (@dharam_hbtik) reported

    @ViCustomerCare You are glad because you scammed one person by adding to your network , but don’t worry I will make sure not to spend more than 90 days in your network . Worst customer service and worst network service

  • TukkaNomist
    Tukkanomist (@TukkaNomist) reported

    Ported to @ViCustomerCare because of Airtel's poor coverage in my area. Idea's net speed is much poorer than Airtel. Now i can't port to Jio because of 3 months lockin. @TRAI should allow to port after 1 month.

  • tejtirumala
    Tej Tirumala (@tejtirumala) reported

    @ViCustomerCare I DM’d all details about my iMessage/FaceTime activation issue. No resolution yet. Prepaid user, no international SMS. Need international SMS enabled for iMessage activation on prepaid . Please fix this ASAP

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.

  • Hero52644463687
    Hero (@Hero52644463687) reported

    i am value customer of your company as I am facing a problem whild recharging my number of plan 365 rs where I get 100 off coupon for some time the code was not getting applied on checkout section this I am facing from 1 months but still not resolved pls checkDm @ViCustomerCare

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare 4/ I raised a formal complaint explaining everything. I also clearly informed Vi that my Vi numbers were unreachable because they had no service and provided my overseas contact number for all communication.

  • suryansh_p1212
    Suryansh Porwal (@suryansh_p1212) reported

    Facing network problem from morning ,please help. @ViCustomerCare

  • subhadipsaha91
    Subhadip Saha (@subhadipsaha91) reported

    @ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia

  • panditdevbalraj
    Birbal Pandit (@panditdevbalraj) reported

    @ViCustomerCare 8428425028 not getting any single payment was due for last month i have cleared One month of payment there after also no single even not getting option promise to pay emergency need make call kindly help even due to no single not able to dial customer care also

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @VodafoneGroup @ViCustomerCare Do you guys have any shame left, my number is not working due to reverification and your store is forcing me to port my other two numbers into vodafone in order to get the old number reactivated, is this a scam going on with innocent citizens.

  • BlrVcm06
    ಬೆಂಗಳೂರುpothole (@BlrVcm06) reported

    @ViCustomerCare i purchased a sim card its been more than a week, unfortunately you are not able to provide network & SIM is dead but billing is on

  • Vikas342
    Vikas Garg (@Vikas342) reported

    @ViCustomerCare wrost service ever provide by Vi no solution by customer care fraud company

  • prakashson42851
    prakash sondarva (@prakashson42851) reported

    @ViCustomerCare @ViCustomerCare Thank you for your response. I am sending you a direct message now with my transaction details (Ref: ONR2608072148450101) regarding my pending recharge of ₹201.90. Please help me resolve this urgently.

  • tejtirumala
    Tej Tirumala (@tejtirumala) reported

    @ViCustomerCare I called 199 multiple times but there is no option to talk to an agent. Is this the customer care number or something else? 🙏

  • mhiren1
    Hiren Mangukiya (@mhiren1) reported

    It’s for vodafone, There was already a network issue and now you have increased the price of postpaid plans. After so many years of relationship with Vi now i feel that you are looting now, it seems that I will have to join another company @ViCustomerCare @JioCare @airtelindia

  • tejtirumala
    Tej Tirumala (@tejtirumala) reported

    Unfortunately I have to bear your very irritating network for 90 days without iMessage and FaceTime. I made a big mistake by switching to Vi from Jio. Lifetime lesson for me. Thanks Vi for teaching me how NOT to choose a network @ViCustomerCare