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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Mumbai, Vasco da Gama, Guwahati, Udupi, Alīgarh, Kolkata, Chhindwāra, Coimbatore, Jaipur, Delhi, Madurai, Udaipur, Mumbai Suburban, and Lucknow.

CityProblem TypeReport Time
Pune Total Blackout 3 hours ago
Mumbai Total Blackout 4 hours ago
Vasco da Gama Internet 5 hours ago
Guwahati Internet 8 hours ago
Guwahati Internet 15 hours ago
Mumbai E-mail 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • pillangayala
    Pradeep Pillangayala (@pillangayala) reported

    @ViCustomerCare Just now Vi social media team connected with me to discuss the issue and ordering to pay the pending postpaid amount. They are saying that Vi team is big network and can't track the person who asked to convert to postpaid. It's unacceptable from Vi network team

  • Prajapati153
    sandeep kumar prajapati (@Prajapati153) reported

    Very bad approach and service by vi prepaid. @ViCustomerCare @TRAI

  • prashanthacia
    Prasanth (@prashanthacia) reported

    @ViCustomerCare Most choot..h co , just for sake i hv have a voda num and everytime to recharge is pathetic **** thing as there is UPI option!! And ur service station at Coimbatore is nothing but poor attitude so never bothered to change to postpaid add tat to your poor network

  • pharma_voyager
    Abhishek (@pharma_voyager) reported

    @ViCustomerCare Can i get any reply from you! Since last 5 hours no VI network coverage No improvement even after complaints

  • CampakCampu
    Vijay Kumar (@CampakCampu) reported

    @ViCustomerCare Well, I didn't have network for last 2 days so did not reply. Now also using JIO sim of my friend to write this one. Mobile is still on emergency calls only under the moonlight & stars. Improve your network first.

  • shailesh9879
    Shailesh suresh jani (@shailesh9879) reported

    @ViCustomerCare Please understand our issue of internet and solve it very bad experience of Vi and your team of Gujarat... please understand

  • mr_soumyadeep_b
    Soumyadeep Basak (@mr_soumyadeep_b) reported

    @ViCustomerCare I have got a new VI sim at about 1 month ago.But what a disgusting and disappointing experience with it.The interest goes from 4G to Emergency mode.When I connect a call with someone the call drops frequently.I have to go outdoor to receive call and use internet😡

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare hey jio I have decided finally to port out from @ViCustomerCare So Please tall details need to be port out. And for you @ViCustomerCare please don't disturb me as I have waited for more then 20 days to solve my complaint but you don't to it now I have decided to port

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare bas***s instead of deactivating customer and stealing money, just sell your network and get more money. You fools

  • Motirafudad189
    Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reported

    @ViCustomerCare @ViCustomerCare Stop fooling customers! The tower at Moti Rafudad village transmits 20+20 MHz & 20+10 MHz Carrier Aggregation. With 40MHz bandwidth, we should get 50Mbps+, but getting a pathetic 0.3 Mbps! Your tower's backhaul in Moti Rafudad is completely dead. Fix it! @TRAI

  • rahulpanwar
    Rahul Panwar (@rahulpanwar) reported

    @ViCustomerCare Again repeating same, @VodafoneGroup shame on you for harrassing a customer who was with you for almost 20 years. @jagograhakjago please look into this matter.

  • Anuragtiwari756
    Anurag Tiwari (@Anuragtiwari756) reported

    @ViCustomerCare I am still waiting for a reply in Dm please help

  • Rajdeep333
    🚩Rajdeepsinh (@Rajdeep333) reported

    @ViCustomerCare I'm using a VI 5G unlimited plan on my Realme device in Sarkhej,Ahmedabad (Gujarat). My phone shows a 5G network, but data is still being deducted from my daily pack instead of unlimited 5G. I've already raised a complaint, but the issue isn't resolved yet.

  • sheebslaw
    Shivani Agarwal (@sheebslaw) reported

    @ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.

  • alminas49
    Almina ❤️ (@alminas49) reported

    What stupid customer care service you guys have @ViCustomerCare Called your customer care no twice, couldn't get connected to the customer agent... Why the hell do you keep customer agents? Just for time pass!! We don't have time to do so!

  • Harshit09010989
    Harshit Mishra (@Harshit09010989) reported

    @ViCustomerCare Texted problem in dm still no help. Pls check dm

  • sachingulhane
    sachingulhane (@sachingulhane) reported

    @ViCustomerCare There is no progress yet. ..your customer care keeps giving the same instructions on restarting the phone ..seriously something wrong with you @ViCustomerCare

  • sachingulhane
    sachingulhane (@sachingulhane) reported

    @ViCustomerCare Thank you Disha ..but I just say you have escalated , I have been hearing that for the last 4 days, without any resolution

  • itsjameschris
    James Chris (@itsjameschris) reported

    @ViCustomerCare Web app and chat gpt web also has same problem

  • Khushal26378475
    K Singh (@Khushal26378475) reported

    @ViCustomerCare Your link is not working the message populating network is not available

  • Harshit09010989
    Harshit Mishra (@Harshit09010989) reported

    @ViCustomerCare Could you please check dm I have texted issue no response from ur side. Help Pls

  • Sahil96691645
    Sahil (@Sahil96691645) reported

    @ViCustomerCare @TRAI I have raised multiple complaints regarding slow internet speed, but the issue is still not fully resolved. This is a serious network-level problem affecting daily usage. If this continues, I will escalate further. Please provide a permanent solution ASAP

  • shubhi_iec
    Shubhi Sharma (@shubhi_iec) reported

    @ViCustomerCare how many days it takes to convert SIM to E-Sim. It has already been 6 days with no solution till date. This is the support we get after using Corporate Plans. No1 in the VI office knows who to coordinate, just mail and hope someday someone will revert. Shameful.

  • apkapagluu
    apkapagluu (@apkapagluu) reported

    I have booked choice prepaid Vi esim still no qr was received in my email i have verified my kyc was completed please sent me esim activation qr @ViCustomerCare please help

  • biswajitmohanty
    Biswajit Mohanty LL.B,FCA,Ph.D #କଳିଙ୍ଗ ପୁତ୍ର (@biswajitmohanty) reported

    @ViCustomerCare Your signal is not available on highways of Odisha. Even 10 kms beyond Cuttack and Bhubaneswar cities.

  • SnigzB
    Snigdha B (@SnigzB) reported

    @ViCustomerCare Fix this urgently so I can do this necessary actions

  • anandhuvasudev_
    Anandhuvasudev (@anandhuvasudev_) reported

    I’m writing to report an issue with my current 56-day 4G/5G unlimited plan. I successfully used up my 300 GB data quota during the first 28 days. However, now that I have entered the next 28 days of my plan, my internet has completely stopped working. @ViCustomerCare

  • neeravjoshi
    nj (@neeravjoshi) reported

    @ViCustomerCare No sorry needed,It was intended to loose 15+ years of relationship. You failed loyalty made me paid for zero network inspite my repeated communication. You have just fooled, looted me, Thank me for not approaching Consumer Court yet. Now even if you provide lifetime free I ain't

  • bsharma99
    B Sharma (@bsharma99) reported

    @ViCustomerCare need urgent help here please

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare Install the boosters - There are severe connectivity issues with your network at the location