Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 25, 12:30 PM GMT+5:30	0	0
Apr 25, 12:50 PM GMT+5:30	0	0
Apr 25, 1:10 PM GMT+5:30	0	0
Apr 25, 1:30 PM GMT+5:30	0	0
Apr 25, 1:50 PM GMT+5:30	0	0
Apr 25, 2:10 PM GMT+5:30	0	0
Apr 25, 2:30 PM GMT+5:30	0	0
Apr 25, 2:50 PM GMT+5:30	0	0
Apr 25, 3:10 PM GMT+5:30	0	0
Apr 25, 3:30 PM GMT+5:30	0	0
Apr 25, 3:50 PM GMT+5:30	0	0
Apr 25, 4:10 PM GMT+5:30	0	0
Apr 25, 4:30 PM GMT+5:30	0	0
Apr 25, 4:50 PM GMT+5:30	0	0
Apr 25, 5:10 PM GMT+5:30	0	0
Apr 25, 5:30 PM GMT+5:30	0	0
Apr 25, 5:50 PM GMT+5:30	0	0
Apr 25, 6:10 PM GMT+5:30	0	0
Apr 25, 6:30 PM GMT+5:30	0	0
Apr 25, 6:50 PM GMT+5:30	0	0
Apr 25, 7:10 PM GMT+5:30	0	0
Apr 25, 7:30 PM GMT+5:30	0	0
Apr 25, 7:50 PM GMT+5:30	0	0
Apr 25, 8:10 PM GMT+5:30	0	0
Apr 25, 8:30 PM GMT+5:30	0	0
Apr 25, 8:50 PM GMT+5:30	0	0
Apr 25, 9:10 PM GMT+5:30	0	0
Apr 25, 9:30 PM GMT+5:30	0	0
Apr 25, 9:50 PM GMT+5:30	0	0
Apr 25, 10:10 PM GMT+5:30	0	0
Apr 25, 10:30 PM GMT+5:30	0	0
Apr 25, 10:50 PM GMT+5:30	0	0
Apr 25, 11:10 PM GMT+5:30	0	0
Apr 25, 11:30 PM GMT+5:30	0	0
Apr 25, 11:50 PM GMT+5:30	0	0
Apr 26, 12:10 AM GMT+5:30	0	0
Apr 26, 12:30 AM GMT+5:30	0	0
Apr 26, 12:50 AM GMT+5:30	0	0
Apr 26, 1:10 AM GMT+5:30	0	0
Apr 26, 1:30 AM GMT+5:30	0	0
Apr 26, 1:50 AM GMT+5:30	0	0
Apr 26, 2:10 AM GMT+5:30	0	0
Apr 26, 2:30 AM GMT+5:30	0	0
Apr 26, 2:50 AM GMT+5:30	0	0
Apr 26, 3:10 AM GMT+5:30	0	0
Apr 26, 3:30 AM GMT+5:30	0	0
Apr 26, 3:50 AM GMT+5:30	0	0
Apr 26, 4:10 AM GMT+5:30	0	0
Apr 26, 4:30 AM GMT+5:30	0	0
Apr 26, 4:50 AM GMT+5:30	0	0
Apr 26, 5:10 AM GMT+5:30	0	0
Apr 26, 5:30 AM GMT+5:30	0	0
Apr 26, 5:50 AM GMT+5:30	0	0
Apr 26, 6:10 AM GMT+5:30	0	0
Apr 26, 6:30 AM GMT+5:30	0	0
Apr 26, 6:50 AM GMT+5:30	0	0
Apr 26, 7:10 AM GMT+5:30	0	0
Apr 26, 7:30 AM GMT+5:30	0	0
Apr 26, 7:50 AM GMT+5:30	0	0
Apr 26, 8:10 AM GMT+5:30	0	0
Apr 26, 8:30 AM GMT+5:30	0	0
Apr 26, 8:50 AM GMT+5:30	0	0
Apr 26, 9:10 AM GMT+5:30	0	0
Apr 26, 9:30 AM GMT+5:30	0	0
Apr 26, 9:50 AM GMT+5:30	0	0
Apr 26, 10:10 AM GMT+5:30	0	0
Apr 26, 10:30 AM GMT+5:30	0	0
Apr 26, 10:50 AM GMT+5:30	0	0
Apr 26, 11:10 AM GMT+5:30	0	0
Apr 26, 11:30 AM GMT+5:30	0	0
Apr 26, 11:50 AM GMT+5:30	0	0
Apr 26, 12:10 PM GMT+5:30	0	0
Apr 26, 12:30 PM GMT+5:30	0	0

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

Internet (55%)
Total Blackout (26%)
Phone (17%)
E-mail (1%)
Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, and Delhi.

City	Problem Type	Report Time
Kolkata	Internet	21 minutes ago
Varanasi	Internet	16 hours ago
Aurangabad	Internet	18 hours ago
Shiliguri	Internet	22 hours ago
Rājkot	Internet	2 days ago
Mumbai	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

Karthik N (@findkarthikn) reported 6 minutes ago
Major network outage reported at Bhandup Eastern Business District, LBS Marg (PIN: 400078). Almost 1,000 users are affected and unable to use services. This is a site-level failure. Pls investigate and provide an ETR immediately. #ViOutage #Mumbai #Bhandup @ViCustomerCare
jigne's someshwar (@someshwarjigs) reported 6 minutes ago
@ViCustomerCare, my number is not activated even after all dues was paid and the matter was already discussed on the alternate number. If everything is clear from my side, what exactly is the problem from your end? Activate the number immediately.
Priyanta Das (@priyantadas15) reported 7 minutes ago
@ViCustomerCare I'm on airtel network and not "Priyanka"
Salil Chawla (@SalilChawla84) reported 14 minutes ago
Facing an issue with number porting. I recently moved from @ViCustomerCare to @airtelindia — one number ported successfully, but another is still stuck.
manoranjan (@BituKumar328) reported 16 minutes ago
@ViCustomerCare Dear service provider 8588982925 is my no. I face internet browsing issue. Official i was making complaint on 13 April 2026. Your team also known this issue and agreed my area have network issues. I request your team from extended my validity or refund amount.
Shyam LAl (@shyam89830) reported 18 minutes ago
Please fix your tecnical issue in costumer support @ViCustomerCare
Satheesh Kumar S (@ssksatheeshssk) reported 19 minutes ago
@ViCustomerCare Don't ask me for location drama and all. You still never stopped disabling the data lack in the last few days? Not allowing to use the data pack. Oh fu***
shanaya (@Nisha545655) reported 21 minutes ago
@ViCustomerCare @DoT_India please follow this and solutions my network issu problem Respected sir, @JM_Scindia Please upgrade karvaye aur Network all aria problem ka solution kawaye...
Vivek Rana (@VivekRana918665) reported 25 minutes ago
@ViCustomerCare support agent is saying I have night binge facility in my plan but no such night binge available it's deducting from my roll over for no reason
Raunak (@avinash_raunak) reported 25 minutes ago
@ViCustomerCare SIM (Order ID: DCHD20042620133) activated but "No Service". Haven’t received SIM yet, still validity started and days are getting deducted. Also emailed but no response. Please provide new SIM & reinstate my connection/validity.
lostinlimbo (@bhavyamehrra) reported 25 minutes ago
@ViCustomerCare My postpaid bill is due in 4 days. Why am I getting 4-5 automated calls everyday? I have complained to your customer care multiple times but they are not doing anything. Please fix otherwise I'll escalate further @TRAI
rajesh sarkar (@_rajesh_sarkar_) reported 26 minutes ago
@ViCustomerCare My number has been stopped due to re-KYC not done, but now I’m being forced to migrate to postpaid just for field verification. So prepaid users are not valued customers? Using Vi since 2013, now no service for 24+ hours despite payment. This is unfair.
प्रियंका राणा भारतीय किसान यूनियन (लोकशक्ति) (@PriyankaRanaGBN) reported 26 minutes ago
I request to all please not use Vodafone network @ViCustomerCare I am going to port my all VI numbers to Airtel ,
Roshan Singh (@readwithroshan) reported 27 minutes ago
@ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.
Debasish Som (@somdebasish) reported 29 minutes ago
@ViCustomerCare @VodafoneIdeaIN Unjustified SMS charges deducted even though I have 6889 free SMSs remaining. No communication about daily SMS limits. Poor support experience. Request immediate reversal of charges. Will share details via DM. #VI #BillingIssue
subrata mukherjee (@subrata36141769) reported 29 minutes ago
@ViCustomerCare No network, not opening link.please send some network via post office or courier.
Sandesh (@sandeshsahuu) reported 31 minutes ago
(2) Now they asked this screenshot to send on their mail, (just an another excuse to extend their problem resolution date) as expected they are escalating the dates not providing fix @TRAI please look into this case @ViCustomerCare @GoI_MeitY #ViScam
Raunak (@RaunakBadjate) reported 33 minutes ago
Hey @ViCustomerCare, everything about my setup is 5G compatible (location, device, Android version, latest software). I used to get strong 5G signal earlier, but now it's stuck on poor 4G. Please fix this issue urgently and restore proper 5G connectivity. #ViNetwork #5G
MAA ANNAPURNA ONLINE (@Subrata_Gayak19) reported 34 minutes ago
📡 Dear @airtelindia @reliancejio @ViCustomerCare, Village Biltora, Purulia (PIN 723126) faces very poor network. Calls fail, internet unreliable. Jio mini tower not working properly. Please visit and fix urgently. #NetworkIssue #Biltora
Surajkanaujiya@098 (@Surajka64988723) reported 40 minutes ago
@ViCustomerCare Im done with VI the Internet Service downs last 28 Hours but still not resolution only they try but no Result ? @TRAI
Mujahid Alom (@Mujahid_along0) reported 48 minutes ago
@ViCustomerCare Just now talk with customer care internet is automatically change to emergency What **** is wrong with you
Chandni Naresh (@ChandniNaresh) reported 51 minutes ago
@ViCustomerCare The person told will send troubleshooting steps as the mobile data is not working Those steps are even available online n we are not lame people like you to pass the buck In spite of that no email is sent. Why do yu at all run a company when u have no competency to fix an issue
Sangramm K Rath (@sangram_rath) reported 51 minutes ago
@ViCustomerCare @Airtel_Presence @JioCare I have booking one connection still not delivery order id-DCHD21042633138 please service as soon as possible
Mujahid Alom (@Mujahid_along0) reported 56 minutes ago
@ViCustomerCare Please arrange for an engineer visit to my location at the earliest. This is my request, and I will wait only 10 days for resolution. Kindly take necessary action, or I will be forced to port my number to Jio @JioCare .
Roshan Singh (@readwithroshan) reported 57 minutes ago
@ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.
Aभय यादव (@Goodguy_journey) reported 57 minutes ago
@ViCustomerCare Hello i have an issue please contact me.
Parameswara Rao (@paramesh7474) reported 57 minutes ago
@ViCustomerCare How many time I have given issues on 5G coverage. Jio, airtel getting full 5G.. why vodafone no coverage? Shameless i am customer of vodafone... Better to port out is option..
ABHINAV RANJAN (@abhinav_ramdiri) reported 1 hour ago
@ViCustomerCare VI network is completely down in my area since last 3 hours - Madhubani Town, Bihar. Look into it
Nitten G (@SimplyNG24) reported 1 hour ago
@ViCustomerCare No, it was not feedback. I was explaining the issue. You did not even note the address where I am facing network problems. The call got disconnected because the network disappeared. And you did not show the courtesy to call back on my alternate num #VodafoneIdea
Eenugula Linga Reddy (@EEENUGULA) reported 1 hour ago
@ViCustomerCare Chennaram village, Adhula mandal, Wanaparthy Dct, Telangana state 509206 near anjaneya swamy temple Bhodrai no Vodafone idea 4G network please provide quality 4G network immediately. So many times I tell you. But no improvement since 9 nine months facing problem.