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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 3: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 24% Total Blackout (24%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Thāne, Chhindwāra, Mumbai, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, Rājkot, and Jamnagar.

CityProblem TypeReport Time
Guwahati Total Blackout 14 minutes ago
Thāne E-mail 2 hours ago
Chhindwāra Internet 7 hours ago
Chhindwāra Internet 14 hours ago
Mumbai Internet 15 hours ago
Shillong Internet 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • hsmehta
    himanshu (@hsmehta) reported

    @ViCustomerCare network is down ? Anyone else facing the same issue? #vodafone

  • Gaurav_00003
    Gaurav Gupta (@Gaurav_00003) reported

    @ViCustomerCare @ViNewsOfficial @VodafoneIN_News New sim booked with reference id DCHD29062603621 on 29-06-26. Yesterday, the executive told to deliver by y'day evening but today the executive spoke to cancel the order & process for a refund. If Vodafone provide such culprit service, why take order?

  • anjusabu
    That squirrel (@anjusabu) reported

    Confused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +

  • Marwari_Trader
    Learner Jakhar (@Marwari_Trader) reported

    @ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?

  • srk82482
    shaikh sharukh (@srk82482) reported

    @ViCustomerCare No need of that now as i am going to port my network

  • rajgkala
    RK (@rajgkala) reported

    @ViCustomerCare I submitted my IR activation request on **5 June at 11:38 AM**. On **8 June**, I received an SMS from your network confirming that my IR request had not been processed and now the bill came with IR charges

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare help me urgently . r u still sleeping

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone

  • Shubhamkhatwani
    Shubham - Local SEO (@Shubhamkhatwani) reported

    @ViCustomerCare You even haven't asked for my number on which I'm facing this issue, so how you're going to "check this immediately"…?

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

  • Balawan47721671
    Balawant (@Balawan47721671) reported

    @ViCustomerCare cheated customers. Not provide good service so public irritated.

  • RAJESHMUNIYA360
    Rajesh Muniya (@RAJESHMUNIYA360) reported

    @ViCustomerCare my network problem data in law

  • RKVASHISTHA1
    RAKESH KUMAR SHARMA (@RKVASHISTHA1) reported

    Yes absolutely right Their networking team and customer care team are not capable to solve the issue Give false statement too @ViCustomerCare Now I am also port my all (4) number to other networks

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    @ViCustomerCare When I am saying that I have wrongly recharged the number and the number even is out of service then why after one hour passed you people didn't refund @ViCustomerCare .Kindly Refund me as soon as possible. Don't scam with people.

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    Day 16 of asking Vi to provide the service I'm paying for. 16 days of public follow-ups. Months of complaints. The same slow internet. The same copy-paste replies. The complaint may be closed, but the problem isn't. 😡🐌 #Vi #SlowInternet @vibusiness @ViCustomerCare

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare Debt and the worst performing telco in India. I have been loyal so far but looks like I need to switch to @airtelindia or @reliancejio as my primary service provider. I sincerely hope such rude agents are reprimanded for their behavior when their calls are monitored. Shameful.

  • patelirin
    Patel Irin (@patelirin) reported

    @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,

  • DivyeshValaRjt
    Divyesh Vala (@DivyeshValaRjt) reported

    @ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.

  • Yusuf_Nadwi
    محمد Yusuf (@Yusuf_Nadwi) reported

    but the network is not returning. @ViCustomerCare

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • ArvindParashar1
    Arvind Parashar (@ArvindParashar1) reported

    @ViCustomerCare you are the most disgraceful and disgusting service provider. I kept sending emails to look into my second number but you kept sending me invoices. Nonsense. #vodafoneindia #vodafone @vodafone @TRAI

  • AbhishekJainn9
    ABHISHEK JAINN (@AbhishekJainn9) reported

    No network in some particular areas since yesterday .please investigate Area: ezone mall malad west @ViCustomerCare

  • anuraganasane
    Anurag A (@anuraganasane) reported

    @BloggerBrainss @ViCustomerCare Call that number and tell them to recharge yours. Vi hasn't done any scam here. Ask them if they can help, if not, call the number instead.

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare all but atleast I got to know why my Rs 55 recharge was reversed. The senior executive Sahil Dayma was also very rude and refused to take my complaint regarding yesterday's incident despite me calling on the 198 complaint line. He also refused to transfer me to his supervisor or

  • Ddososossi
    littmann (@Ddososossi) reported

    @ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)

  • k4ushindia
    Franky (@k4ushindia) reported

    @ViCustomerCare @Airtel_Presence this mf company's not replying my tweets as well broke poor garbage company just taking customer money and providing third class service **** you!

  • theakashboro
    Akash Boro (@theakashboro) reported

    @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.