Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, and Kodungallūr.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 5 hours ago |
|
Alīgarh
|
Internet | 6 hours ago |
|
Kanpur
|
Internet | 8 hours ago |
|
Kolkata
|
Total Blackout | 9 hours ago |
|
Panaji
|
Internet | 12 hours ago |
|
Guwahati
|
Phone | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Gulab Jangra 🇮🇳 (@igsj99) reported@JioCare @ViCustomerCare Could you please solve this issue. My number is connected with so many accounts. I cannot afford to lose my number.
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Jesus (@jesus_supper) reported@ViCustomerCare no 5 g network is coming in my own, I have checked using the app also, everything is compatible, this area is also having 5g connectivity
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Navin kumar new🇮🇳🚩 (@imnavin8) reported@ViCustomerCare Vi internet speed totally slow in my area . Address: Kateya bazar , District - Gopalganj, Bihar pin code - 841437 , Please do something right now @ViNewsOfficial
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Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare Very bad customer care.........
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Mr. India (@mrindiaO11O) reported@ViCustomerCare My village name is Teerath in Bundi district on Rajasthan near Kota & there are no 5g network.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare You are neither going to refund my money nor compensate for the poor service. What will you give instead, one month of free recharge?
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Dev (@dev4680) reported@ViCustomerCare @ViNewsOfficial @TRAI even after almost ten days of new complaints vi is not taking seriously the network issue. It’s insane to use vi postpaid.
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Harishvedanti_7 (@Harishvedanti_7) reportedMy indoor network issue remains unresolved still @ViCustomerCare
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Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare ordered a new vi sim online. Paid recharge amount. Nobody contacted me till now. Anyone there to help me.
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Red Beast WAP4 (@arpan355) reported@ViCustomerCare again slow internet connection despite following all your trouble shooting steps
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Sai (@sai_vss) reported@ViCustomerCare I dint recieve any support yet @ViCustomerCare
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Just, I had to go two kilometers away just to make use of my data pack. What can I do? There’s no network inside the house.
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Avinash Reddy (@AVINASHREDDYG) reported@ViCustomerCare no network at all from Pulivendula to Vempally around 30 kms stretch In YSR kadapa Dist . And after that again from vempally to KSRM engineering college approximately 35 kms again no network. What’s the use of using VI ??
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Soupayan Dutta (@Soupayan_97) reported@ViCustomerCare On ₹579 plan, data cuts from 2GB limit & stops when over, despite full 5G signal. Done all steps told by your executives. Don't blame my 5G phone, signal is full. This is your backend mapping glitch. Fix it ASAP! #Vi5G
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Kumar Mausum (@KumarMausum) reported@ViCustomerCare Very Pathetic service
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Kumar Mausum (@KumarMausum) reported@ViCustomerCare Query not addressed yet. Only you have taken additional complaint bcoz after 4 days over you couldn't delivered a SIM in Bengaluru like city.
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Ruchir Jain (@ruchircjain) reported@ViCustomerCare What I still don’t understand is: If my number hd active validity and KYC ws already linked to my Aadhaar, y ws it stopped in the first place? And if verification was needed, why is reactivating an existing customer’s number made so difficult?
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Murad Husain (@MuradHusai50193) reported@ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my father was informed at the Vi Store that the number may have been allotted to someone else without notifying me. This number is linked to my banking & important personal accounts.
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Mr.Saurov (@Saurovbiswas5) reported@ViCustomerCare I am paying for a 2GB daily data plan, but I am unable to use even 10MB a day because the network is practically non-existent. My phone has become useless—people cannot reach me, and when a call somehow connects, the voice breaks constantly, making communication impossible.
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Mohini Tech Tales (@MohiniSingh_96) reportedDear @ViCustomerCare, I had already raised a request to deactivate my SIM, and the request has already been processed. Despite that, I am still receiving 10–12 calls a day along with continuous promotional messages. I have already informed customer care multiple times that my issue has been resolved, yet I am being repeatedly pressured to continue the SIM and opt for new plans. This is becoming extremely frustrating and feels like harassment now. Please stop these calls and messages immediately.
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Nitten G (@SimplyNG24) reportedHi team, @ViCustomerCare Both 2G and 4G networks are down since 12 pm in parts of Katraj. This is a major outage! Messaged my active Vi number.
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Walter White (@SHeisenbergg) reported@ViCustomerCare pathetic service by your company. My sim card is on hold since 2 days bcz of some minor address error. Imagine if someone is in critical condition. Even after submitting adhar details you are still stopping services of customer. Will meet in consumer court
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danish_796 (@Bgmiidlevel76) reported@ViCustomerCare can you please tell me what happened suddenly the internet is working and then suddenly it stops and can't use phone call + internet even showing full 5g bars and all I was in very urgent state and have to call but you're services really sucks at my place
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Ankur Modani (@ankurmodani) reported@ViCustomerCare recharged with 3495/- on my wife’s vi number 8826314233. But as soon as she landed in Europe (Zurich, Switzerland) this sim is out of service. We have tried manual selection of n/w as well it is switching to auto select and giving error.Need refund. 📞9413717821.
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Aditya Sonker (@Adityas_onker) reportedStill waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn
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Niranjan 🍁 (@niranjan_yt_999) reported@ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtel @ViCustomerCare @reliancejio
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Aartik (@Aartik_Official) reportedHey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare
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CKY (@chandan198yada1) reported@ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
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Vishal S (@vishalshyams) reported@ViCustomerCare Shall I port out or what you want me to do.... @TRAI really @ViCustomerCare doesn't care about any customer issue and just they need us to pay