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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Kolkata, Durgapur, Bengaluru, Thiruvananthapuram, Varanasi, Kanpur, Pānchgani, Shillong, Mumbai, Guwahati, Nashik, Vellore, Noida, and Chhindwāra.

CityProblem TypeReport Time
Pune Internet 26 minutes ago
Kolkata Internet 10 hours ago
Durgapur Total Blackout 10 hours ago
Bengaluru Internet 20 hours ago
Pune Internet 1 day ago
Thiruvananthapuram Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • deepakscorpio81
    Deepak Mall (@deepakscorpio81) reported

    @ViCustomerCare finally port done to airtel after pathetic service fo vadafone.. 4 numbers in family plan ported to airtel..bye bye vodafone after 20 yrs

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare Phone number deleted. Please resolve the issue as soon as possible.

  • trehan_karishma
    Karishma Trehan (@trehan_karishma) reported

    @ViCustomerCare why does your staff speak in Hindi in Gujrati accent so illiterate in way of speaking I called to ask about some app issue and they are going on a direct tangent. Please return call with somebody sensible

  • astro_sharma_g
    Secular In Past (@astro_sharma_g) reported

    @ViCustomerCare No network most of the times..only 1 or 2 bars show up... Internet always on 'E' 4G works only on some specific coordinates not everywhere..

  • shivanshhh578
    Shivash (@shivanshhh578) reported

    @ViCustomerCare I ported my Jio SIM to Vi around 4–5 days ago, but my Vi SIM is still not activated. Currently, both incoming and outgoing services are not working. Kindly look into this issue and resolve it at the earliest. Thank you.

  • deb_rajib33297
    rajib deb (@deb_rajib33297) reported

    @ViCustomerCare Service of VI is very poor in some areas of Murshidabad, West Bengal, Pin-742149. I am compelled to port my VI SIM........Don't DM me....

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare We have taken a Toll Free Number 1800 12 12345 ( Not Working) , DLT Services ( Not Working), Five VIP Postpaid Numbers (Some Issues). Invoices not provided. Our startup not started due to Vodafone India. No one listening in VI. Baki Sab Theek Hai

  • bobbysoni123rd
    bobby soni (@bobbysoni123rd) reported

    @ViCustomerCare Extremely poor service by Vodafone Idea (Vi). 3 din se internet band hai, DM me details dene ke baad bhi koi reply nahi. This is unacceptable. Fix this ASAP or I will port out.

  • PolicyLab1
    xyz (@PolicyLab1) reported

    @ViCustomerCare Worst company ever.

  • harishg2266
    Hari Chowdary (@harishg2266) reported

    @ViCustomerCare Escalate the issue ASAP

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare Please see your DMs for the address and the complaint details. Horrible customer experience

  • saspeak
    sarita agarwal (@saspeak) reported

    @ViCustomerCare yr service - lack of it, ie - goes fm bad 2 worse. u dont send the bill (thou u claim u do). yr website does not work, otp doesn't come. what eventually gets downloaded is not itemized. why dont u just shut shop?

  • schavan442
    SuryaaBhai (@schavan442) reported

    Is @ViCustomerCare down for everyone else in Pune? (Karvenagar )Haven’t had a stable signal since yesterday. Hard to get any work done like this.. Forget 5g no 4g available.. Time to port out📉 #ViDown #NoSignal #Pune

  • mimosakid1
    sonal (@mimosakid1) reported

    @ViCustomerCare my complaint was 10 hours back. I am a longstanding customer of VI

  • Sani_hindustani
    saniyasnain khan (@Sani_hindustani) reported

    @IndiaVodafone @ViCustomerCare My number 8147910936 Is not getting network when I arrived in India. Although I have recharge and the sim was working in UAE. Kindly check and restore

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare 8017488636, facing issue in this number. And alternative number is- 9051293992. Store location is- TOLLYGUNGE, KOLKATA, WEST BENGAL. Representatives name- Rakesh, Please take necessary action against this person.

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare I don't need any additional help. Please convert the connection from postpaid to prepaid as soon as possible.

  • APanpalia
    Abhishek Panpalia (@APanpalia) reported

    @ViCustomerCare Looking forward to get the resolution asap.

  • VRastogee
    Vivek (@VRastogee) reported

    @ViCustomerCare @DoT_India Why am I being punished- I took your annual pack valid till 22-05-2026 & suddenly facing this issue? I am really disappointed by this customer-unfriendly approach.

  • Callmepruth
    Prathmesh Pawar (@Callmepruth) reported

    @ViCustomerCare Since yesterday, my VI SIM has no network—no calls, SMS, or incoming calls. This is affecting daily work. Please resolve this urgently. Is there an outage in my area? #VI #NetworkIssue

  • Sirtaj278
    Sirtaj Ahmad (@Sirtaj278) reported

    Hii @ViCustomerCare i have already sent my problem to you through DM as you said, why are you not replying. Please solve my problem otherwise i have another option. Thank you

  • BonVenki24026
    venki Bon (@BonVenki24026) reported

    @ViCustomerCare How days your team cheating your subscriber they don't have proper information about 5g network how many days partiality to Telangana state shame on you vi network shame on you vi network shame on you vi network Shame on you vi network @DoT_India @ViCustomerCare

  • jyntmail
    Jayanta Sarkar (@jyntmail) reported

    Very bad network @ViCustomerCare Now I am regretting for my decision to port Vodafone from @Airtel_Presence

  • rupali_1989
    Rupali Gadhave (@rupali_1989) reported

    @ViCustomerCare I’ve already reported this issue but there is still no improvement. No signal and no internet. This is very frustrating. Please fix this immediately or escalate the issue. I need a resolution ASAP

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note

  • SatnaKings
    Satna Kings (@SatnaKings) reported

    @ViCustomerCare very poor and pathetic service, chor company hai Customer ka pocket mai dhaketi daalti hai. I purchased a number rs 5900+300 and number got inactive with 3 days. Last 3 month mai customer care se followup le raha hu, but no one help me

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare @KumarMBirla We have taken a Toll Free Number 1800 12 12345 ( Not Working) , DLT Services ( Not Working), Five VIP Postpaid Numbers (Some Issues). Invoices not provided. Our startup not statred due to Vodafone India. No one listening in VI. Baki Sab Theek Hai

  • IMKULDEEP_09
    kuldeep baishya (@IMKULDEEP_09) reported

    Your network speed is very slow please solve my problem @ViCustomerCare

  • GanatraRitesh
    RITESH GANATRA (@GanatraRitesh) reported

    @ViCustomerCare Palanpur store having a network issue