Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Shimla, Panaji, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, Lucknow, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Total Blackout | 5 hours ago |
|
Shimla
|
Total Blackout | 14 hours ago |
|
Panaji
|
Internet | 15 hours ago |
|
Panaji
|
Internet | 16 hours ago |
|
Pune
|
Total Blackout | 22 hours ago |
|
Chennai
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Charanjeet Singh (@cjayhayer) reported@ViCustomerCare When I get support?
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aakash (@sky_dca) reported@ViCustomerCare please check my dm immediately. help me please urgently!
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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sharmistha ghosal (@sharmidas) reported@ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!
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A. N. onymous (@onymous_tweets) reported@ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help
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Rohit Gaur (@rohitgaur06) reported@ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?
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Sachidanand Kumar (@Sachidanand1994) reported@ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402
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Salah Uddin Nizami (@NizamiSalah) reported@ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.
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Himanshu Mishra (@MISHRA1HIMANSHU) reported@ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....
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Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported@ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare
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Tabrej Shaikh (@tabrejshekh) reported@ViCustomerCare Hi Team, I purchased a new Vi SIM over two weeks ago, but it is still not activated. I have contacted multiple Vi stores, but the issue remains unresolved. This delay is causing inconvenience. Please look into the matter and activate my SIM at the earliest. Thanks
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Suryakumar_Sumathi👨💻 (@suriya1039) reported@ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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AYU$H DUBEY (@ayushpanditz) reported@ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Arif (@_ArifAbbas) reported@ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?
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Javed Akhter Siddiqu (@AkhterSiddiqu) reported@ViCustomerCare I didn't want to be on this network, Shame on your's.
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Rajesh Muniya (@RAJESHMUNIYA360) reported@ViCustomerCare my network problem data in law
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shaikh sharukh (@srk82482) reported@ViCustomerCare No need of that now as i am going to port my network
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Nationalist (@rationalist65) reported@anjusabu @ViCustomerCare Same here. The IR roaming pack didn’t work and on complaining, they just compensated by reducing ₹1000 from the bill. In fact, entire amount should have been refunded when the outgoing calls were not working. It’s just a scam.
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aakash (@sky_dca) reported@ViCustomerCare please learn from @JioCare and @airtelindia how to help the customer.
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Krish faujdar Jat (@KrishCoder) reported@ViCustomerCare is doing a total fraud!! I recharged with ₹95 plan and I was promised to get 4 gb internet with this plan but guess what I received no internet with the plan!!! Never ever go for this fraud network!!! Worst sim ever!!
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Thakur 🗡️ (@nostalgic_19_29) reported@ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet
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Prosenjeet🇮🇳 (@its_pr0senjit) reported@ViCustomerCare First resolve the issue
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Jeewan mehra (@jeewanmehra07) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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Vispy Ichhaporia (@vispyi) reportedWhat a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare
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Virendra (@jolly_virendra) reported@ViCustomerCare Still waiting for a call or email or tweet for resolution…only getting automated IVR calls for bill payment.