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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 20% Total Blackout (20%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Bengaluru, Mumbai, Chhindwāra, Jaipur, Gopālganj, Patna, Hyderabad, Kollam, Satna, Kolkata, Dārjiling, Sūrat, Ahmedabad, and Lucknow.

CityProblem TypeReport Time
Pune Phone 3 hours ago
Bengaluru Internet 5 hours ago
Mumbai Internet 5 hours ago
Chhindwāra Internet 6 hours ago
Jaipur Internet 7 hours ago
Gopālganj Internet 8 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

  • rofulnai
    MR FIXIT (@rofulnai) reported

    **** jio and airtel now... It's time to switch to @ViCustomerCare coz of SRK KING...

  • SunilKanjariy10
    Sunil (@SunilKanjariy10) reported

    hy @ViCustomerCare No update on my 4 network complaint yet?I already shared all the details with your engineer, including the Speedtest results and GTrack Lite screenshots, 4 days ago. Since then, there has been no update from either Vi or the engineer. (1/2)

  • Jhunnu19
    JD_007 (@Jhunnu19) reported

    @ViCustomerCare First change you network coverage before changing anything.

  • Diyaa_speaks
    Diya 🇮🇳 (@Diyaa_speaks) reported

    @ViCustomerCare It would be far better to spend money on expanding 5G network coverage nationwide rather than wasting it on useless advertisements.

  • amitruhela01
    amitruhela (@amitruhela01) reported

    @ViCustomerCare Vodafone you have started ur non sense yet again. Why the he'll my previous bill is added in my current bill cycle when all my dues r paid timely. Dont you have better things to do ir its just that you keep on fooling cmrs. I have to waste my time on such stupid piddly things.

  • adeel9026
    Adil Faizi (@adeel9026) reported

    @ViCustomerCare Still no update on my postpaid to prepaid request despite multiple follow-ups, store visits, and payment done as instructed. It’s been almost a month with no resolution. I cannot wait anymore—will be forced to switch to another network if not resolved immediately

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare Clearly you don’t understand. Do you mind removing charges from my bill then? Why am i paying Vi? Not having a timeline means there’s no clear action or a way to resolve the issue in the near future. Do you expect me to stick with the network? Swap places and then imagine.

  • Bartholomew_46
    Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported

    @ViCustomerCare Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!

  • Praise1360
    Muhammad (@Praise1360) reported

    @ViCustomerCare FINAL WARNING:This level of service is absolutely unacceptable! My internet has been painfully slow for over a month despite repeated complaints.For the past week,even calling has been a problem. I complained again 5 days ago and was promised a fix within 4 days.

  • GaUrAv_Rck
    Gaurav Tiwari (@GaUrAv_Rck) reported

    @ViCustomerCare Your indoor coverage is bad , I was a Vodafone user from long but switched to airtel

  • ChoudharyNBY
    Choudhary Nirbhay Singh Siddhu (@ChoudharyNBY) reported

    @ViCustomerCare bad network 😞

  • RahulMa69765623
    Rahul Mahato (@RahulMa69765623) reported

    @Kuberankubee1 @ViCustomerCare How is the service there because in Calcutta it has not been started yet.

  • RavinSChowdhary
    Ravindra S Chowdhary (@RavinSChowdhary) reported

    @vodafoneIN Chronic network failure (calls + data) Pathetic after-sales & store support Policies that punish, not protect, customers I’ve raised multiple complaints; no meaningful resolution. Advice: Avoid Vi postpaid entirely. Worst telecom experience in every aspect. @TRAI @DoT_India

  • pangesujay
    Prashant (@pangesujay) reported

    @ViCustomerCare Network improvement at Pune Pashan location

  • imdmusharraf
    Md Musharraf Hussain 🇮🇳 (@imdmusharraf) reported

    @ViCustomerCare @ViCustomerCare My issue is still not resolved. I have already contacted customer care and also sent a DM, but there has been no proper resolution yet. Please look into this urgently and resolve my issue as soon as possible. #Vi #CustomerService

  • maichillhoon
    Professor (@maichillhoon) reported

    @ViCustomerCare My internet is not working at all in my area. I can't Even do simple google search since last 10 days. I am waiting to end the recharge and port it to another sim

  • varpe_sagar
    🍁SAGAR🍁 (@varpe_sagar) reported

    @ViCustomerCare @Hanjigill U guys should have data where network is weak, not working. U ask customers like there are only 2 3 complaints.

  • HiGopalHere
    Gopal (@HiGopalHere) reported

    @ViCustomerCare Internet is not working even in the city area in Kolkata. This is how you suppose to change?

  • mixxvice
    NullVoid (@mixxvice) reported

    @ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.

  • sumandebna39577
    Suman Debnath (@sumandebna39577) reported

    @ViCustomerCare May I know in what way you are making changes? I ask because I have noticed that your network service isn't exactly great. So, what specific aspects of the company are you looking to change? 🤔🤔🤔🤔.....

  • BhojoGourango
    Mr. Bhowjo ༺☆༻ (@BhojoGourango) reported

    @ViCustomerCare finally srk endorses my sim network brand 🫪🥀

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

  • Vidyut
    Vidyut (@Vidyut) reported

    Updated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.

  • News4masses
    N4M Media (@News4masses) reported

    Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare

  • 7bibhuprasad
    🅑🅘🅑🅗🅤🅟🅡🅐🅢🅐🅓 (@7bibhuprasad) reported

    @ViCustomerCare Worst ever faced 🙃

  • the___bharat
    भरत 🎭 (@the___bharat) reported

    @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

  • iratnesh_
    Ratnesh (@iratnesh_) reported

    @ViCustomerCare Bring 5G man Been 2 years+ others are providing and very injustice to Vi customer @AdityaBirlaGrp

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    @ViCustomerCare Phele network to thik kro

  • rachitattweet
    Rachit Gupta (@rachitattweet) reported

    @ICONSIndiaIN @ViCustomerCare Is on two year high. Well avoid investing it. Let the share is cool down first.