Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Tirur, Bengaluru, Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Chennai, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 4 hours ago |
|
Tirur
|
6 hours ago | |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Bengaluru
|
Internet | 21 hours ago |
|
Indore
|
Internet | 1 day ago |
|
Pune
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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shubh (@Bauaa97) reportedDear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?
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AUSTIN (@AbrahamAustin) reported@ViCustomerCare What am getting is calls from high IQ customer service staff that doesn’t know what the problem is. What can I say! #poorresolution #Customerservice
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Nikhil P (@NikhilP_Trilok) reported@ViCustomerCare Not receiving OTP on SMS at all. what's the problem with to lot network you losers!!
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Vikram dadwal (@2010Prabhjeet) reported@ViCustomerCare Not getting any support from you team, it's better for me to port the number now.
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ANAND MISHRA (@anandm626) reported@ViCustomerCare Tell me After calling 198 (complaint number) Which option can I select to talk to your coustomer support??
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RISHABH DIDWANIA (@rishabhxplodes) reported@airtelnews @airtelindia pathetic service ..i m not getting any sms since morning including bank otp..complaints logged twice but executive refused to share complain no saying this is our rule. Either resolve or @ViCustomerCare please help me to port to your network
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Nik 🪐 (@gemzcore) reported@ViCustomerCare i need one of my old number back unable to get it back i forgot to recharge and it’s suspended now neither recharging nor anything help
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Arihant (@ap_technopedia) reportedFacing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare
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Annkiit Chaudhry (@choudhary2489) reported@KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone
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Amita Verma (@amitaver) reported@ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow
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Atul Bindal (@AtulBindal343) reported@ViCustomerCare @ViCustomerCare I had previously ordered a fancy number as well, but it was never delivered and was cancelled from your end. Previous Order ID: DCHD12082653901. Please look into this urgently and provide a clear resolution.
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare 72+ hours and sim not delivered yet, already the experience is bad even before the sim starting up, customer service just doesn't have the intention of helping, kindly treat as urgent and resolve issue on priority
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Bidhu Nayak/ବିଧୁ ନାୟକ (@Bidhu_Nayak) reported@ViCustomerCare Its 8826659816. I want my services to be restored and running till the time the portout is not completed. There is full signal bars in my phone, yet I am unable to access internet/data.
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Anindra Roy (@niggahunter6t9) reported@ViCustomerCare You have the 3rd class , and double standard services, your198 customer care executive said, i can make calls and sms with talktime recharge,Then today i recharged 10Rs For sms,now they saying it not possible for sms with talktimerecharge you can use it for call
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Iam_sujit18 (@Iam_sujit18) reportedVery bad @ViCustomerCare netwark bad bad bad 🙁 please user don't use
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Yogesh Yadav🤟 (@itsyogeshyadav) reportedAny Vi user facing network issue?? @ViCustomerCare
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Sureshk (@sureshkumar2300) reportedHi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare
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Shubu (@Shubham94428667) reported@ViCustomerCare Customer support is worst even it's more than month you can't either resolve my issue or refund the amount I paid for such a pathetic customer support ever
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Risabh Saini (@SainiRisabh) reportedSent DM to @ViCustomerCare as asked, but NO response or resolution yet. Total 9 days of backend service block on 89488xxx92 despite ₹598 deducted. If not resolved tonight, filing an official harassment & fraud case with @ConsumerAffairs & @TRAI tomorrow morning.
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare @TRAI @DoT_India please help
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.
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Trilok Chand (@TriloKChnd) reportedTill now problem not solved yet neither your engineer visit my address for checking the network you always gave a false promises, they cheated to us to gave false promises....gyz i am very desatisfying for service of VI network day 1 gave false promises. @ViCustomerCare
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.
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Khushal Vandriya (@KhushVandariya) reported@ViCustomerCare You are fooling the customer no connectivity are working well
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jeeten (@jeetenc) reported@ViCustomerCare very disappointing experience while visiting your store. The person who represented Vodafone doesn’t know how to understand customers requirement. Wasted my time, unable to get in touch with your customer care due to bots - request reference no. KAR-V02181694174
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Mitsissippi (@got49inmaths) reported@ViCustomerCare No one is answering your dm as your customer care
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सुबोध श्रीराम (@SaxenaSubodh) reported@ViCustomerCare I ported my number from Jio to Vi specifically for better internet speed. But right now, the speed is extremely slow. If Vi also fails to provide good speed, what was the point of switching? Please fix this network issue ASAP. #Vi #NetworkIssue #InternetSpeed
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Anil Kumar (@anineel) reported@ViCustomerCare Please prioritise or help to cancel the order. Details sent on DM
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siddharth sharma (@_beingsiddharth) reportedOrdered vi fancy number sim on 17/08/26.. till now sim not delivered what type of customer service is this ?? Order ID :- SPPMPW17082675174 please deliver my sim. @ViCustomerCare
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The Good Sen (@Chandrasen_G) reported@VodafoneIdeaIN @VodafoneIN Something wrong guys? Was moving thru Prabhat Rd Pune area, hopeless connection in lanes 14 15 Law Coll Rd Balbharati till Symbiosis. Bad service in these areas, really? Folding up are we?