Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Solāpur, Mumbai, Hyderabad, Cochin, Kottayam, Pune, Mohali, Kawardha, Chhindwāra, Shillong, Meerut, Panaji, Vasco da Gama, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 17 hours ago |
|
Solāpur
|
20 hours ago | |
|
Mumbai
|
Internet | 1 day ago |
|
Hyderabad
|
Internet | 1 day ago |
|
Cochin
|
Total Blackout | 1 day ago |
|
Kottayam
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Modani (@ankurmodani) reported@ViCustomerCare recharged with 3495/- on my wife’s vi number 8826314233. But as soon as she landed in Europe (Zurich, Switzerland) this sim is out of service. We have tried manual selection of n/w as well it is switching to auto select and giving error.Need refund. 📞9413717821.
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Suman Basak (@sumanbasak27) reported@ViCustomerCare Didn't received any reply from Vi team for resolving my issue...What type of service you are giving to customer!!!!
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Vishal S (@vishalshyams) reportedFacing extremely poor network & call drops. No resolution despite multiple complaints. Unable to make basic calls. Request immediate action. 6 months wasted without service and no timeline being provided @ViCustomerCare @DoT_India @TRAI #VodafoneIdea #NetworkIssue #NoSignal
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Sujit 💢 π² (@AltClaimX) reported@ViCustomerCare Thanks for the response. I hope this issue gets resolved quickly this time, because I’ve already contacted customer support multiple times since 25th April but still haven’t received any proper update or SIM delivery yet.
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Deepa (@Deepasei) reported@ViNewsOfficial @ViCustomerCare Cheap service
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Mohit Sharma (@MohitSharm2007) reported@cmohry @ViCustomerCare Vi network service in haryana is so poor your own data stated 80% harayana is without 5g internet connection but you charge for 5g unlimited network why Vi of their is no 5g than you why charge for 5g in haryana.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Sorry I don't think you can help me so I decided to port
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Jazz | Video Editor (@Jazz_Vfx) reported@ViCustomerCare because of your network you have less customers
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare The network keeps fluctuating constantly and it’s affecting my daily work badly. Sometimes pages don’t load at all, videos buffer endlessly, and apps behave as if there is no internet despite having full signal bars.
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedInternet keeps fluctuating all the time. Calls and messaging apps are also getting affected. What’s the use of full signal bars when basic apps don’t even work properly? @ViCustomerCare
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedPls stop giving temporary fixes & properly check the tower/network congestion issue in my area (Agni vaddo Guirim, Bardez Goa. North Goa (403507) @ViCustomerCare
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CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare tried connecting on 9822012345 with customer service executive but the system is totally IVR. How to raise complaint / request for reversal of recharge done on wrong mobile number?
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CKY (@chandan198yada1) reported@ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!
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Aaqib (@aaqib_js) reported@ViCustomerCare After recharge internet is not working, please help me
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Kumar Mausum (@KumarMausum) reported@ViCustomerCare where is the complaint id number ? Provide the complaint reference No. in which you committed to resolve the issue by 14th May 2026.
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Tr. Sanjaya Gupta (@sanjayagupta24) reportedWhat's the hell with your network @VodafoneIdeaIN @ViCustomerCare All call dropped ?
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Vishal S (@vishalshyams) reported@ViCustomerCare Poor Network Operator
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MAHESH VADOLIYA (@MaheshVado67965) reportedVi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI
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Vardhman Jain (@vardhman00001) reported@ViCustomerCare I want to migrate from vi prepaid to vi postpaid so that i can avail benifits from my balance in main account. But your vi customer care centres are not helping me on this...sirsa vi store is not helping me on this. I just want want to transfer my balance to postpaid account.
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VISHAL 🇮🇳 (@VISHAL555555555) reportedVery poor experience with @ViCustomerCare Despite sharing all required details including alternate number , my suspended number is still not restored. Facing major issues due to this delay. Need immediate action and proper support.
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dd (@Dipak_Patel_) reported@ViCustomerCare Third class internet service.
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported7 days & no SIM delivery? Taking payment &;then claiming "no rider" is a scam against Indian consumers. CEO #AbhijitKishore is dis ur vision fr Vi? I offered to travel to nearest for pickup but got zero help. ur system has failed. I want SIM today @VodafoneIdeaIN @ViCustomerCare
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Arpit Lahoti (@arpit_lahoti) reported@ViCustomerCare Can someone please help. I just get different reference number with additional 3 days time over email. Latest one is MUM-N02093852028
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Vardhman Jain (@vardhman00001) reported@ViCustomerCare Seriously,, what the heck is this...i really jst dnt get this...means a customer is begging for hi own money and the company is not complying with customer...this is sad,, really sad...
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The Dogra's 🇮🇳 (@sanjeevdogra3) reported@ViCustomerCare I have already responded. This is the 4th day of your so called international roaming which is still not working. Na national service theek hai na international.
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Mohmmad Adnan (@adnan_memon_) reportedEven there application is not opening by using the internet of @airtelindia , at last i am complaining this on @x with the help of other network company of Vidafone Idea @ViCustomerCare
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare This is affecting daily communication badly. The issue was resolved earlier after I raised a complaint, but now the same problem has started again.
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Man (@Gamer6551196112) reported@ViCustomerCare I have ported to Vi from jio , and the seller promised 365rs FRC but after activation calling someone says your sim is not activated and recharge to activate , incoming call work but incoming SMS and outgoing SMS doesn't work..
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Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare Very bad customer care.........
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MANJUNATHA D (@MANJUNATHAD520) reported@ViCustomerCare I will port my number soon network issue entire Karnataka, interest also not working good by Vodafone 🤫