Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gangtok, Ludhiāna, Kāndi, Chennai, Lucknow, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Gangtok
|
Internet | 4 hours ago |
|
Ludhiāna
|
Phone | 9 hours ago |
|
Kāndi
|
Phone | 10 hours ago |
|
Chennai
|
Internet | 11 hours ago |
|
Lucknow
|
Internet | 11 hours ago |
|
Bengaluru
|
Total Blackout | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Chichaaa7 (@EricRaji) reported@ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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NJ (@NitinGupta1910) reported@ViCustomerCare you guys cheating customers in the name of daily plans for internet. Had recharged yesterday & today but with no internet services. Tried calling your customer care but of no use. Strict action should be taken against them @DoT_India
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Dhruv Satra (@dhruv17satra) reported@ViCustomerCare I accidentally recharged on wrong phone number. Pls help!!!
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𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reportedExtremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue
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#Rajen Shah (@itsrajen) reported@ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.
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Prawin Ganeshan (@PrawinGaneshan) reported@ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.
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Starcommander✨👨🏻💻 (@Starcommander10) reported@ViCustomerCare Let me know the final solution else I will port to another provider
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CHenchu kumAR Yeturu (@CH_AR_Y) reported@ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.
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Arabinda Narayan Das (@notauronara) reported@airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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piyush dattani (@piyushst) reported@ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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Iqbal Nathani (@iqbalnathani) reported@ViCustomerCare will you please explain why Rs.2.90 platform fee collect ? Customer care representative not connecting......!!!
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Archal Shah (@ArchalShah) reported@ViCustomerCare The issue is not yet resolved
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Abhishek Bhardwaj (@abhi_bhardwaj1) reported@ViCustomerCare @ViNewsOfficial Dear Vodafone, Please put some network towers on pilgrimage tracking route of Kedarnath. VI was almost invisible in most of Utrakhand. I had to purchase another operator’s sim during the Utrakhand trip because VI network was so bad over there.
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vedaant!! (@vdnt03) reportedI'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff
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Vedant Vikram Singh (@VedantVikramSi4) reported@ViCustomerCare This problem is not a specific number problem it's a collective problem for many users so establish a Vi network in my area. Location+Village-Barwan Ratti Patti, Sub Division -Belthara Road, District -Ballia UP East,Pin :-221716 Kindly look into this problem a fix this ASAP
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Ayush ✨ ( AK ) (@Mr_Ayush___) reportedHey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .
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vedaant!! (@vdnt03) reportedThere should be a "refund" option if your service provider is not able to provide network @ViCustomerCare do one thing, just simply warn your customers that you are not able to provide network in there area kindly switch to another network provider OR JUST GIVE ME WHAT I PAID FOR
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Umang Pandya (@emotekonline) reported@ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..
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abhishek D (@abhishekpdd) reported@ViCustomerCare is shutting ? @AdityaBirlaGrp ? Customer care says..he can't text the link N app is not working for payment fully, he agrees, plz delete N download again N neither he can send link to download and he even can't text ticket nos we supported for 15 year for this ?
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vijendhar (@vijju30) reported@ViCustomerCare @ViNewsOfficial Last one hour onwards no Internet and outgoing calls not working in Hyderabad
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Jatin (@jatin_pro) reported@ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve
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Anup (@anup0191) reported@ViCustomerCare Network was not there for 15 min, now came back
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Anuj Saini (@anujsainia25) reportedSir vi #eSIM qr code not received 24hr se Uper ho gye vi k network bi chale gye please solve my problem #vi @ViCustomerCare
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Chirag Bartaria (@CBartaria) reported@ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.
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littmann (@Ddososossi) reported@ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)
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SaturoXnaruto (@680Ji) reported@ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company