Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 11 hours ago |
|
Mumbai
|
Internet | 15 hours ago |
|
Shillong
|
Phone | 16 hours ago |
|
Lucknow
|
Total Blackout | 1 day ago |
|
Pune
|
Phone | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Pratik Patil (@patil_pratik05) reportedVI Family Plan WARNING Think twice before taking a @ViCustomerCare @ViBusinessIndia Family Plan. I’ve been stuck with this for 9 months. Poor connectivity, repeated store visits, and charges for numbers that aren’t even being used. Thread 👇
-
🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
-
VIVEK THAKUR (@vkthakur0907) reportedDear @ViCustomerCare I went to download a 2gb file through your network, it's showing 20000000000000000000+ years to download so I don't have too much time so just refund my money or also let me know what I do this **** sim card?
-
Thanish Garg (@garg_thanish) reported@ViCustomerCare u said to dm me I dm u right away After so many hourse no reply i ordered prepaid sim 3 days befor Still Now no response from anyone Is this how u treat ur customers
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? The problem is your numbers being used for marketing calls. Fix it publicly or admit you can’t control your own network.
-
Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
-
Ashutosh (@unashutosh) reported@ViCustomerCare Why is there no resolution yet? It has been 5 days.
-
Imran Khan (@imraankhanm) reported@ViCustomerCare Despite waiting for a long time and following up multiple times, there has still been no clear resolution regarding my Vi SIM order DCHD07082668743 (9672515691). The promised delivery timeline has also passed quite some time ago. I no longer wish to proceed with this order.
-
Anil Suryabanshi Thapa (@bharatiyegorkha) reported@ViCustomerCare @ViCustomerCare It’s been more than 24 hours and my internet issue is still unresolved. Are you actively working on this, or has my complaint been ignored? Location: Gerukamukh, Dhemaji, Assam PIN Code: 787035 Please look into this urgently.
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.
-
असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported@ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?
-
sk asanur (@SkAsanur87) reported@ViCustomerCare I am currently in Saudi Arabia and facing a "No Network" issue. I have already recharged with an International Roaming pack, but my SIM is not registering on any network. I am unable to receive any services or OTPs. Please assist me urgently.
-
chetan sonawane (@chetans217) reported@ViCustomerCare I need quick resolution, Revert in inbox
-
Ashutosh (@unashutosh) reported@ViCustomerCare @ViCustomerCare is running a scam where they pull customer in to a Family Plan and then prevents from letting then leave it. I have been trying for almost a week now. Paid all the bills. But they are not deactivating it. Always say wait for 24-48 hours. @jagograhakjago
-
Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
-
zubair ahsan (@zubairdiesel) reported@ViCustomerCare i am requesting for my recharge invoice since 5 aug still @ViCustomerCare not providing me the invoice .. called the customer care and they were fully unawaired what invoice is . sent many request with VI app still no outcome yet .. plz get me this asap
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.
-
Rohit Patialvy (@rohitpatialavy) reported@ViCustomerCare Network issue location sai ns nis patiala fluctuation voice or internet both issue
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India This is ridiculous. Vi number +919582050404 has made nearly 18,000 spam calls in 60 days. TRAI bans regular numbers for marketing. Stop the excuses and shut it down.
-
Vinod Kumar (@Vks22691001) reported@ViCustomerCare Very poor network. Server not reachable. Difficult to call.
-
Dharmendra Kumar (@dharamhbtik) reportedDear @ViCustomerCare the way u are looting your customer , I am sure one day you have to close your business from India. I have activated IR on my 3 numbers around 5th August and you added the full month charges in my bill. I have used 5 days only and I am paying for full
-
Made in Maharashtra (@Madein_MH) reported@ViCustomerCare After dialling a number, it takes almost 10-15 seconds to hear the ring of the other number. For 10-15 seconds its almost silent. Whats the issue? Pls check your network in our area. Jio rings in 2 secs.
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Marketing calls from Vi number 9953015328 again. Operators are supposed to disconnect such numbers on complaint. Why is this still happening? Fix it or face the backlash. #SpamCalls
-
CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare Is there any option to connect with your customer care executive on call (other than IVR).
-
Sajal Agrawal (@Esajeael) reported@ViCustomerCare Hi, I applied for Home Delivery of Sim Yesterday Morning. It hasn’t been processed yet. No Call/Notification etc of the process! Please process it or cancel and refund money. Thanks Order ID: SPPMPW12082682789
-
VIJAY (@grovervj) reportedIf travelling abroad , never ever buy a @ViCustomerCare pack... it's the most hopeless service provider. Not only does the network service is poor, they bill you beyond the free minutes. Terrible service,disappointed @ViCustomerCare .
-
मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported@VodafoneIdea @ViCustomerCare Extremely disappointed with zero/poor network in Umbarde Kumbharwadi, Tal. Vaibhavwadi, Dist. Sindhudurg for weeks now. No calls connect, no data works. This is unacceptable for paying customers. #VodafoneIdea #Vi #NetworkIssue
-
Ankit Prajapati (@Ankit1799) reported@ViCustomerCare This is extremely disappointing service. You have blocked services without any prior intimation or notification. Neither calls nor messages are working, leaving me completely disconnected. Please look into this issue and restore my services ASAP
-
chetan sonawane (@chetans217) reported@VodafoneIN_News @ViCustomerCare No service on VI sim since morning, I will surely port today
-
Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻