Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Barddhamān, Shiliguri, Āsansol, Kolkata, Chhindwāra, Bareilly, Mumbai, Durgapur, Mangan, Patna, Kharagpur, Jodhpur, Medinīpur, Kannur, and Rohtak.
| City | Problem Type | Report Time |
|---|---|---|
 Barddhamān
|
Internet | 20 minutes ago |
|
Shiliguri
|
Internet | 34 minutes ago |
|
Āsansol
|
Internet | 41 minutes ago |
|
Kolkata
|
Wi-fi | 47 minutes ago |
|
Chhindwāra
|
Total Blackout | 53 minutes ago |
|
Bareilly
|
Internet | 54 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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VIMAL KUMAR (@iammrvimal) reported@ViCustomerCare @PhonePe_ Additionally, I tried contacting customer support by calling 199, but there is no clear option to speak with a customer care executive. The IVR only plays automated messages and provides no straightforward way to reach a representative and discuss the issue.
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Ashoke Das🙏 (@AshokeDas95) reportedI don't understand why this number of mine with Vi keeps getting suspended. If they can't fix the issue, they should just release the number so I can get it from another provider; the number is very important to me.@ViCustomerCare @vicu
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surya (@suspunded) reported@ViCustomerCare When will my SIM be delivered? It's already been 4 days since I ordered it through your online store. Your customer care team hasn't been helpful either. If this is the service before delivery, I can only imagine what it'll be like afterward.
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Prasanth Raveendran (@chithravela) reported@Iam_neeteesh @ViCustomerCare Same with me, no solution even after 1.5 months. They are such incapable folks.
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Taashi Thukral (@taashi2crawl) reported@vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!
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Vipin Choudhary 📊 (@SwingWithVipin) reportedIs there any visit to concerned location if I complain about slow internet speed issue? @ViCustomerCare
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not yet solve this . Network drop continue .
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alone boy (@syed55454) reported@ViCustomerCare, your 4G network offers excellent speed, but airtel's4G/5G network is very slow. Please fix your 5G network or switch users to a stable 4G experience. Why are you charging for 5G while providing such poor service, @airtelindia? I'm planning to port my number to Vi
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Nadeem Malik (@maliknadeem95) reported@ViCustomerCare No Network of VI in our area Plz install VI in our area Location village Bani tehsil Bani district Kathua Jammu and Kashmir 184206
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare Your field engineer even visited my location, confirmed the network problem, and informed me that only 2G connectivity was available and that it would be fixed soon. Despite all these assurances, nothing has changed
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Adnan (@Adnan_1701) reportedAnd @ViCustomerCare service is worst didnt even reply in dm .
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare shame on you just copy-paste same response everytime I rise new complaint
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Anaik (@Anaik_DevX) reportedHi @ViCustomerCare, I accidentally recharged my Vi prepaid number with the wrong plan. Could you please help me change it to the correct pack or let me know if there's any possible resolution? I've already tried reaching out and would appreciate your assistance. Thank you. #Vi #CustomerSupport @ViCustomerCare
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S@chin singh (@sachin_finite) reportedHello @ViCustomerCare how to port a number to your network the network of @JioCare in Bihar is pathetic nowadays
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Ramesh Kumatagi (@RameshKumatagi) reported@ViCustomerCare VI network is not good specially for indoor usage at s k nagar, talikoti. Whenever I am in Bangalore, no issues. have raised the issue multiple times, it gets closed saying, area has optimal coverage.
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the_safik_ansar (@md_safik_ansar) reported@ViCustomerCare, your network has become so poor that it's hard to explain. Calls keep dropping, the internet is extremely slow, and there is barely any signal. Despite paying for a recharge, the service is unacceptable. Please fix the network issue in PIN code 274404 on priority
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Lalit Kumar (@lalit79520) reported@ViCustomerCare @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.
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Amit Gupta (@youammu89) reported@ViCustomerCare Fake, Fraud, worst network coverage, worst customer support 😡😡. Guys @ViCustomerCare charges bill without any service. They are charging for 0 signals. Also if you are hold their bill they charged late payment fee😔😔
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Sundar Thiyagarajan (@scientysundar) reported@ViCustomerCare @DoT_India @TRAI Please help us
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Divya Jain (@_closed_eye_) reportedAnyways..... I never expected anything from @ViCustomerCare . I know how is their service😮💨
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ಕಿರಣ್ ಸಜ್ಜನರ್ a.k.a MaxKir (@KiranSajjanar) reported@ViCustomerCare Kindly look into this issue immediately and ensure my SIM is delivered without any further delay.
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Niwas Mishra (@NiwasMishra5) reported@ViCustomerCare Yes I want problem solve please otherwise sim card port
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Manoj Sureka (@ManojSurekaa) reported@ViCustomerCare Without solving my issues,VI team is saying the complain is closed
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ಕಿರಣ್ ಸಜ್ಜನರ್ a.k.a MaxKir (@KiranSajjanar) reported@ViCustomerCare I kindly request you to deliver my SIM today itself. I've already been waiting for 8 days, and repeated assurances of "delivery today" have not been fulfilled. Please resolve this issue on priority and ensure the SIM is delivered today without any further delay.
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Er.ADARSH PANDEY (@ADARSHP44072943) reported@ViCustomerCare My number has been successfully ported to Vi, and the network signal is visible. However, I have not received any activation message, and neither calls nor mobile internet are working. Kindly check the activation status and resolve the issue as soon as possible.
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Amit Gupta (@youammu89) reported@ViCustomerCare Again, No service No Bill
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JAGANNATH MISHRA (@jmishra11) reported@ViCustomerCare @ViIndia Vi unauthorisedly applying govt adv as tunes. Do you pay the add income to us?Complaint is denied to be taken by executive Aniket. After long fight reference given as MUMV02151698828. Supervisor not available.@AbhijeeKishore
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Kumar 🇮🇳 (@kum_1_09) reported@ViCustomerCare Why is the payment not working via the app. I use a sbI Mastercard Are there any problems
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JAGANNATH MISHRA (@jmishra11) reported@ViCustomerCare @viindia This shows how @ViIndia is looting people. Issue not resolved. All r only calling not resolving.
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Divya Jain (@_closed_eye_) reportedHey @ViCustomerCare , whatever issues you are having, resolve them before 12.30 pm. IST. This is quite frustrating. The internet is not working at all. I am unable to call anyone. I have an imp task to do at 12.30 pm so please kindly consider resolving this matter.