Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (58%)
• Total Blackout (21%)
• Phone (17%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gurgaon, Tanjore, Aizawl, Pune, Mumbai, Bhavnagar, Nashik, Chhindwāra, Ajodhya, Delhi, Bhopal, Ahmedabad, Dimāpur, Jalandhar, and New Delhi.

City	Problem Type	Report Time
Gurgaon	Internet	10 hours ago
Tanjore	Internet	21 hours ago
Aizawl	Phone	22 hours ago
Pune	Internet	2 days ago
Mumbai	Internet	2 days ago
Bhavnagar	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Bhowjo ༺☆༻ (@BhojoGourango) reported 9 minutes ago

  @ViCustomerCare finally srk endorses my sim network brand 🫪🥀

• 
  Deepika Slays (@DeepikaDonga) reported 12 minutes ago

  @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

• 
  RG (@rgaggar) reported 16 minutes ago

  @ViCustomerCare My IR did not work during entire trip so why should I pay. Your customer service contacted on me whatsapp & I could connect because I was on hotel WiFi. I have screenshots of entire convo with person where I have taken all steps & still IR did not work @TRAI @jagograhakjago

• 
  𓀠 (@Worship_SRK) reported 19 minutes ago

  Switched From VI to Jio Last APR Due to Network Issues But as #SRK Promised "VI is Changing" Now Switching Again To VI ✅ @ViCustomerCare

• 
  Ankur (@shubhamdub_y) reported 19 minutes ago

  @ViCustomerCare My area sometimes network not working somtimes full network disappear. 4G+ not available my area . If possible please install 5G network in my area.

• 
  Gaurav Tiwari (@GaUrAv_Rck) reported 20 minutes ago

  @ViCustomerCare Your indoor coverage is bad , I was a Vodafone user from long but switched to airtel

• 
  Riyaj (@riyaj_SRKian) reported 21 minutes ago

  @ViCustomerCare Bass recharge price high mat kar dena Customer ane k baad

• 
  SAM SOVERIGN (@SamSoverign) reported 22 minutes ago

  @ViCustomerCare @TRAI @DoT_India Karan, “noted” is not a resolution. Vi numbers are still being used for marketing calls. Stop the template and disconnect them. TRAI and DoT, this is all your regulation has produced.

• 
  Bikram (@Bikramk04) reported 26 minutes ago

  @ViCustomerCare No network in jharkhand

• 
  Trilok Chand (@TriloKChnd) reported 27 minutes ago

  @ViCustomerCare Phele network to thik kro

• 
  Dharmendra Kumar (@dharamhbtik) reported 30 minutes ago

  @ViCustomerCare It’s not only the network but nothing is good in VI, from postpaid plans to customer care services , everything is worst . Check my emails and messages and chat history you will come to know about my frustration

• 
  AUSTIN (@AbrahamAustin) reported 31 minutes ago

  @ViCustomerCare @jagograhakjago pls note that there’s been a recurring bill as per the plan chosen for about 800 rupees that i’m paying Vi and have not been getting desired network beyond 1 or 2 bars, let alone 5G. #SRKonVi

• 
  Shashank Tripathi (@Shashan47905317) reported 32 minutes ago

  @ViCustomerCare, Worst network speed in the name of 5G I get 1g speed, @airtelindia if I port my number to your service what is the best offer and service you can provide

• 
  Anmol (@Anmolians) reported 33 minutes ago

  @ViCustomerCare Fix your network first

• 
  Mr.Straight forward (@Anilgrao3) reported 33 minutes ago

  @ViCustomerCare Still 4g itself is not working

• 
  Mangal Brar22 (@mangalbrar22) reported 33 minutes ago

  @ViCustomerCare Network nhi hai sir mere area me Aapka Sim card last 10 year c use kar rha hu But Network problem bhut jyada hai Solve nhi keya abi tak bhut baar costumer care me report keya Please solve it 🙏🏻

• 
  Laxdip (@GautamLaxdip) reported 38 minutes ago

  @ViCustomerCare Network change kr mc pahle..

• 
  Harsh Thakur (@Harshan94090071) reported 38 minutes ago

  @ViCustomerCare What about the network condition the speed and problem in connecting call.. tried a lot to connect through DM but no response from @vi worst network connection.. disappointed

• 
  Choudhary Nirbhay Singh Siddhu (@ChoudharyNBY) reported 39 minutes ago

  @ViCustomerCare bad network 😞

• 
  Mohammad Huzaifa (@mdhuzaifa_7) reported 45 minutes ago

  @ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G

• 
  Mohibbul Haque (@MohibbulHaque3) reported 45 minutes ago

  @ViCustomerCare Why Your Service Not Available In Pin Code 854325 If Available Give Me Information Immediately @ViCustomerCare

• 
  SAM SOVERIGN (@SamSoverign) reported 47 minutes ago

  @ViCustomerCare @TRAI @DoT_India Sunita, it is not my number. It is a Vi number used for marketing calls. Stop asking me to delete the evidence. Read the complaint and disconnect your own number.

• 
  Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported 47 minutes ago

  Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!

• 
  Siddhu Shah (@SiddhuShah55) reported 49 minutes ago

  @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

• 
  Vidyut (@Vidyut) reported 51 minutes ago

  Updated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.

• 
  भरत 🎭 (@the___bharat) reported 51 minutes ago

  @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

• 
  Vishalkumarsinha (@Vishalsinha2307) reported 53 minutes ago

  @ViCustomerCare dear sir SRK is on Vi is coming and no net is working . My mother also have Vi sim and I have also so both showing same and net not working Please fixed it

• 
  Siddhu Shah (@SiddhuShah55) reported 55 minutes ago

  @ViCustomerCare is equally useless, just throwing ******* numbers at people instead of solving the damn problem. We pay you our hard-earned ******* money for a service, not to waste our time going through your bullshit IVR and pathetic support system. This is absolute ******* garbage customer

• 
  Deepak Agrawal (@dka_nmsindia) reported 56 minutes ago

  Perhaps optics of quality networking services is biggest brand ambassador for any mobile services company as best ambassador Dog for Vodafone brand campaign is still remembered for it's simple humble network always ...wherever you are ..in this beautiful world ...network will follow ! But Alas, @ViCustomerCare @KumarMBirla quality of network and services is worst value a customer experience and Shahrukh Khan can never help with gossiping as call quality or data speed matters ! Marketing is quality value network 100% as people dont pay free lunch for faces as can go to cinema by buying ticket as self respected citizens building #ViksitBharat2047! Ugly truth is customer lost belief in Quality services from Vi ! Empty talk not accepted any more @iamsrk same as harmful gutka ad !

• 
  Vidyut (@Vidyut) reported 57 minutes ago

  India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare