Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 05/27/2025 16:35

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Indore, Kottayam, Cochin, Pune, Bengaluru, Tiruchirappalli, Coimbatore, Chennai, Mumbai, Delhi, Hyderabad, Chhindwāra, Bhiwāni, New Delhi and Lucknow.

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City Problem Type Report Time
IndiaIndore Internet
IndiaKottayam Internet
IndiaCochin Internet
IndiaPune Internet
IndiaBengaluru Internet
IndiaTiruchirappalli Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • SumanRamchander suman suman ,traitors stay away (@SumanRamchander) reported

    @ViCustomerCare On WhatsApp call from my children ,its saying "your internet service provider doesn't allow you for the calls " . What's happening and where is the problem please 😕

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare i am a Postpaid user of Vi 699₹ plan. I always got connection timeout problem. I called customer service several times they take complain and after 48 hours the message came your problem are resolved. But the problem still exist. If u didn't fix network timeout you will lose cus

  • Himansh34878179 Himanshu Pandey (@Himansh34878179) reported

    Really disappointed and exasperated by the services of VI network... it's been more than 5 hours that my phone's network connectivity is lost... i am unable to make any calls nor am able to send any sms... @ViCustomerCare i request you to look into it and solve the problem ASAP!!

  • iamroopkrishan Roop Krishan (@iamroopkrishan) reported

    @ViCustomerCare Your network so poor. How can i port before 90 days. I cannot survive with your network for 90 days.

  • TarunKhullar786 Tarun Khullar (@TarunKhullar786) reported

    @ViCustomerCare I requested a SIM upgrade yesterday and I was given a replacement SIM saying that it will work after 4 hours. Neither it is working nor I can contact anyone to help! On Sunday, Vi stores are closed, can you see how embarassing this is??

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare I am a Postpaid user 699₹ monthly rental but the network connection timeout irritates always calling customer care they say every thing is fine. But without using properly paying monthly bill before due date but no customer care. I will port out

  • TarunKhullar786 Tarun Khullar (@TarunKhullar786) reported

    @ViCustomerCare No response to my problem, have emailed and DM!!!

  • GaneshShyam6 Ganesh Shyam (@GaneshShyam6) reported

    @ViCustomerCare Can you help me in getting to know why mobile number is not receiving any network. Is it because it's deactivated or something? From past 8-10 days it's like this.

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare I am a Postpaid user 699₹ monthly rental but the network connection timeout irritates always calling customer care they say every thing is fine. But without using properly paying monthly bill before due date but no customer care. I will port out to Airtel

  • harendra_dagar Harendra Dagar (@harendra_dagar) reported

    @ViCustomerCare mistake to port out at Vi as my old sim stop working and new sim not showing Signal. Number dead since almost 12 hours

  • writerstime Somsubhra Banerjee (@writerstime) reported

    @ViCustomerCare I've sent you a message. Please resolve your Edge connection issue in my locality otherwise I'm having offers from Jio for porting to their connection.

  • BappaDa56734879 Bappa Das (@BappaDa56734879) reported

    @ViCustomerCare We have total 21 members using Vi Sim. Now we are moving to Aritel. Calls drops, very slow internet, 2 G network showing, calls not getting connected. For all issues still I am paying 710 Rs since last 6 months.

  • anirudhvem Anirudh Vemulakonda (@anirudhvem) reported

    @ViCustomerCare My response? Again I'm telling you iv ported out of your pathetic network. Help your existing customers and train your staff on how to speek to people. Save your sinking ship!

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare Vi Please Fix Connection timeout and High ping with Packet loss in and out and please fix as soon as possible. Because when you on internet on mobile the data turn on and not opening any YouTube or chrome. Always change apn to ipv4 and restarting then it work

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare Vi Please Fix Connection timeout and High ping with Packet loss in and out and please fix as soon as possible. Because when you on internet on mobile the data turn on and not opening any YouTube or chrome. Always change apn to ipv4 and restarting then it work

  • SumanRamchander suman suman ,traitors stay away (@SumanRamchander) reported

    @ViCustomerCare You didn't reply even my requests for the service yet in the inbox. Not You serious about the customers ?????

  • VMohit8 V.Mohit (@VMohit8) reported

    @ViCustomerCare The world's worst mobile network company and the network is VI. #VI_is_Pathetic

  • prvmalviya Pravin Malviya (@prvmalviya) reported

    @ViCustomerCare no network from yesterday..

  • BappaDa56734879 Bappa Das (@BappaDa56734879) reported

    @ViCustomerCare Hi, Actually now we decided to move another company. It's been more than six month and now I can't wait more. Earlier I had raised lot's of complains what about those. I think Vi is waiting for Tweet post . Cancel my family plan and accept my port request.

  • Azaz04694660 Azaz (@Azaz04694660) reported from Lal Darwaja, State of Gujarāt

    Hello @ViCustomerCare If Someone Using Plan of 799 how can u set limit Of 800₹ ?? When Bill Generated How much after GST ? Crossed D limit then You Are so Pathetic To Discontinued D service! Surprise! I m Regretting now on My Decision to PORT into VI.

  • iPrashantGautam Prashant Gautam (@iPrashantGautam) reported

    @VodafoneIN why customer has to run after your store to get number converted from postpaid to prepaid? Everytime your system is down. Such painful process now leading 10 yr old customer to opt for MNP. Thanks for your service.

  • Himansh34878179 Himanshu Pandey (@Himansh34878179) reported

    i am refrained from contacting @ViCustomerCare as i have no access to the network connectivity...

  • Hillsnaga Naga Hills (@Hillsnaga) reported

    @ViCustomerCare We have no data network for more than 15 hours. V1 has been the best but now a total failure. @ViCustomerCare please check the message from us immediately.

  • Ayush_A ,,,,,,,, (@Ayush_A) reported

    @ViCustomerCare I am unable to send sms from my VI number pls help

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare I have given several times and Vi customer care called and say our network team engineer worked in your area everything is fine but after that no resolution. So I have no trust on Vi. I want to port to other Network

  • BappaDa56734879 Bappa Das (@BappaDa56734879) reported

    @ViCustomerCare This is the main reason customer move to another company.

  • bhardwajmanii Manish Kumar Dubey (@bhardwajmanii) reported

    @Airtel_Presence @ViCustomerCare have u seen the difference.. @airtelindia has even acknowledged the request ....this is called service...

  • ashish10575 ASHISH YADAV (@ashish10575) reported

    @ViCustomerCare My father is having vodafone sim card. He is unable to use his UPI because of the sim card issue. Please help me on this..!!

  • TarunKhullar786 Tarun Khullar (@TarunKhullar786) reported

    @ViCustomerCare I requested a SIM upgrade yesterday and I was given a replacement SIM saying that it will work after 4 hours. Neither it is working nor I can contact anyone to help! On Sunday, Vi stores are closed, can you see how embarassing this is?? can anyone ESCALATE?????

  • cooldeepak946 cooldeepak946 (@cooldeepak946) reported

    @ViCustomerCare i am a Postpaid user of Vi 699₹ plan. I always got connection timeout problem. I called customer service several times they take complain and after 48 hours the message came your problem are resolved. But the problem still exist. If u didn't fix network timeout you will lose cus