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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: New Delhi, Chhindwāra, Chennai, Bengaluru, Pune, Nashik, Mumbai, Indore, Delhi, Raipur, Patna, Jodhpur, Kolhāpur, Jaipur, and Jabalpur.

CityProblem TypeReport Time
New Delhi Phone 15 hours ago
Chhindwāra Internet 16 hours ago
Chennai E-mail 18 hours ago
Bengaluru Internet 1 day ago
Pune Total Blackout 1 day ago
Chhindwāra Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone

  • iAarushPal
    Aarush Pal (@iAarushPal) reported

    Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

  • Akhudxb
    ashDXB (@Akhudxb) reported

    Chutya network I must port to AIRTEL @ViCustomerCare

  • universalsamrat
    Samrat Bhowmik (@universalsamrat) reported

    @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

  • nandigrami
    Ayan Nandigrami (@nandigrami) reported

    @ViCustomerCare Kindly give the update on my issue @ViCustomerCare

  • jatin_pro
    Jatin (@jatin_pro) reported

    @ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare Any updates @ViCustomerCare . No callback or anything from the team yet. The network continues to remain pathetic!

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Worst service provider in Telecom industry

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare I don't see any benefit on being on the same network, uninterrupted since 2002 _ Yes 2002

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.

  • bottom_bangya
    Bhavya Ruparel (@bottom_bangya) reported

    @ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.

  • theakashboro
    Akash Boro (@theakashboro) reported

    @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.

  • anjusabu
    That squirrel (@anjusabu) reported

    Confused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    Hello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.

  • Narende66630292
    Narender kumar (@Narende66630292) reported

    So many call drop in vodafone. Very useless network @ViCustomerCare @TRAI

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • Sachidanand1994
    Sachidanand Kumar (@Sachidanand1994) reported

    @ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402

  • mail2nmeera
    Common man (@mail2nmeera) reported

    @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

  • meraabaabu
    Babu Sona (@meraabaabu) reported

    Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    What a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare

  • bala_io
    Bala (@bala_io) reported

    @ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi

  • 303Muli
    Mitrajsinh Muli 303 (@303Muli) reported

    @ViCustomerCare vi app is down !

  • NitinGupta1910
    NJ (@NitinGupta1910) reported

    @ViCustomerCare The UPC for your mobile no. 9871775324 is VD939432, valid upto 22-06-26 23:59. Do not share UPC with anyone except the recipient operator personnel. You lost a customer

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • sharmidas
    sharmistha ghosal (@sharmidas) reported

    @ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?

  • yadavendra_
    वन (@yadavendra_) reported

    @ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Third class, customer care support so unprofessional

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.