Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Nagpur, Dehra Dūn, Chennai, Mumbai, Kālna, Ludhiāna, Jalandhar, Meerut, Hyderabad, Haridwar, Bhopal, Pune, Kanpur, Raipur, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur
|
TV | 24 minutes ago |
|
Dehra Dūn
|
Internet | 55 minutes ago |
|
Chennai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 4 hours ago |
|
Kālna
|
Internet | 5 hours ago |
|
Ludhiāna
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
roshini paul (@i2oshi) reported@ViCustomerCare rel no. 192142484 need a solution to make postpaid to prepaid being an NRI billed INR500 to INR700 each month for zero usage.
-
CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare tried connecting on 9822012345 with customer service executive but the system is totally IVR. How to raise complaint / request for reversal of recharge done on wrong mobile number?
-
Vardhman Jain (@vardhman00001) reported@ViCustomerCare When i will get my solution? Its really very harassing. Its my money and i m begging for my money. What kind of depressing situation vi company has put me...its really a horrible. Its a disaster actually. A multi-national company is not working for its customer interest.
-
🅺🅺🅿 (@kalpesh970237) reportedDear Vodafone, idea, Since customers opting for the ₹249 plan are receiving a 75GB data rollover benefit, I humbly request that you extend this same offer to me as well only then will I cancel my porting request. @ViCustomerCare @TRAI
-
Rajesh Dalal (@Rajesh0609) reported@ViCustomerCare As per your request I had visited VI mini store katenanivali kalyan east they also has not issued me sim replacement with the help of voter card, DL and passport. Please solve the problem or else I will approach the consumer court for redressal.
-
RawVeritas🛡️ (@Frktweetz) reported@ViCustomerCare My mobile number is showing inactive and I’m unable to reach customer care via phone as there is no response. Please look into this issue urgently and help resolve it. The number is linked with my Aadhaar and biometric verification. Kindly assist at the earliest.
-
Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare ordered a new vi sim online. Paid recharge amount. Nobody contacted me till now. Anyone there to help me.
-
mandeep vasavada (@mandeepvasavada) reported@ViCustomerCare Nothing has been shared. Again stereo type answer . Where's the f*c*i*g solution? I am escalating the whole matter to nodal grievance officer .... And still no solution then i will Sent you legal notice
-
Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare Very bad customer care.........
-
Patil Soni (@akssaad87396) reported@ViCustomerCare Vi 4G-A core Tower & Network & Vi 5g-A Core Tower & Network in whole Fogan BAS bharthari Tehsil Saradarshahar District Churu Rajasthan
-
CKY (@chandan198yada1) reported@ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
-
VISHAL 🇮🇳 (@VISHAL555555555) reported@ViCustomerCare Completely unacceptable service. Suspended my active postpaid number without proper clarification and kept delaying resolution even after store visits and verification. Because of this unprofessional handling, I’m now planning to port to Jio or Airtel.
-
PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedEvery alternate month I have to face the same problems. Are you guys going to refund the money I recharge for this useless service? It takes your team 10-15 days just to fix basic network issues. @ViCustomerCare
-
Nirvan (@nirvan_naik26) reported@ViNewsOfficial Hello @ViCustomerCare @ViNewsOfficial am getting 5G in Shamshabad but the problem is i get in city and outside my home inside I getting 4G
-
NIKHIL (@NNarula3011) reported@ViCustomerCare I am still waiting, I haven't received any update regarding your rider, vi service is absolutely terrible
-
Almas (@humanityInNeed4) reported@ViCustomerCare What information you need? I already have all the details in our 15 mins call what else are you expecting? If you can't solve the problem that's fine, I know what I need to do. Stop selling pathetic service!
-
Harishvedanti_7 (@Harishvedanti_7) reported@ViCustomerCare Call me only when you have proper solution for my issue otherwise plz don't call 🙏
-
Nisha (@dineshakshi) reported@ViCustomerCare Today is 14 May still no solution finally I am delinking the number and will port out as suggested by your social media executive
-
I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare You are neither going to refund my money nor compensate for the poor service. What will you give instead, one month of free recharge?
-
CKY (@chandan198yada1) reported@ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
-
kamal sharma (@kamalsharm35222) reported@ViCustomerCare WORST service provider company
-
PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare The network keeps fluctuating constantly and it’s affecting my daily work badly. Sometimes pages don’t load at all, videos buffer endlessly, and apps behave as if there is no internet despite having full signal bars.
-
Mohmmad Adnan (@adnan_memon_) reportedEven there application is not opening by using the internet of @airtelindia , at last i am complaining this on @x with the help of other network company of Vidafone Idea @ViCustomerCare
-
Sai (@sai_vss) reported@ViCustomerCare I am planning ti port to other network @airtelindia As there is no support from your side on the issue which I have shared
-
mary attrey (@AttreyMary64717) reported@ViCustomerCare Went to the same vi store...i was asked to wait again for next 48 hours with the same sim.. he said he has sent a mail regarding the sim not working and i hv no other option than to wait. It's 6 days now @ViCustomerCare
-
Mohmmad Adnan (@adnan_memon_) reportedEven there application is not opening by using the internet of @airtelindia, at last i am complaining this on @x with the help of internet of Vidafone Idea @ViCustomerCare
-
Sanjeev (@AuthorSanjeev_) reported@ViCustomerCare Also, please tell me: where is the nearest store in Dumka? Even the retailer couldn't provide this information; he claims that the entire network in Dumka was down.
-
Kumar Mausum (@KumarMausum) reported@ViCustomerCare where is the complaint id number ? Provide the complaint reference No. in which you committed to resolve the issue by 14th May 2026.
-
Suman Basak (@sumanbasak27) reported@ViCustomerCare Didn't received any reply from Vi team for resolving my issue...What type of service you are giving to customer!!!!
-
PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare Please take this seriously and provide a proper long-term fix.