Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Mumbai, Vasco da Gama, Guwahati, Udupi, Alīgarh, Kolkata, Chhindwāra, Coimbatore, Jaipur, Delhi, Madurai, Udaipur, Mumbai Suburban, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Total Blackout | 17 hours ago |
|
Mumbai
|
Total Blackout | 18 hours ago |
|
Vasco da Gama
|
Internet | 19 hours ago |
|
Guwahati
|
Internet | 22 hours ago |
|
Guwahati
|
Internet | 1 day ago |
|
Mumbai
|
2 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Probay Official (@ProbayOfficial) reported@ViCustomerCare @airtelindia DLT message services are not working. VI corporate support does not know the plans or pricing. VI Store seem to live in heaven and do not care about anything. VI social media team said they are looking into this. VI is a perfect killer of business.
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🐍जहरीला साँप🐍 (@Bhanwarlalcha) reported@ViCustomerCare just now network problem no data available
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Shailesh suresh jani (@shailesh9879) reported@ViCustomerCare Very bad experience in our Gujarat....no internet service since five days...
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Arpit Kulshreshtha (@kulshreshthaarp) reported@ViCustomerCare Are you guys lost? You replied here after 2 months and you want me to reply in 24 hrs. I am your customer (not you) who is struggling with your pathetic service/network. #pathetic @JM_Scindia
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utpal senapati (@Utpal_90) reported@ViCustomerCare i am surprised that i received massage my area upgrade 5G . let me use 5G but even 4G not working . every 15 minute drop network to 2G. what i should reply not understand.
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Pradeep Pillangayala (@pillangayala) reported@ViCustomerCare Just now Vi social media team connected with me to discuss the issue and ordering to pay the pending postpaid amount. They are saying that Vi team is big network and can't track the person who asked to convert to postpaid. It's unacceptable from Vi network team
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Rushikesh Mohalkar (@mohalkrushikesh) reported@ViCustomerCare I already did it, There is no response to my issue.
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Shivani Agarwal (@sheebslaw) reported@ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.
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Harendra Choyal (@HChoyal37769) reported@RNGODARA78 @ViCustomerCare Calling or data ka alg alg package available hona chahiye @vi customer care
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Pankaj Sharma 🇮🇳 (@Pankaj_Sharmas) reported@ViCustomerCare Net is not working properly Call drop also
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HARISH AGGARWAL (@har9ram) reported@ViCustomerCare @Consumer2Court hi consumer court, can you please help me with the pathetic behaviour by Vodafone? It’s been a month I’ve raised several req to cancel one of my postpaid number, but they are not cancelling it and calling me again & again
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Abhishek (@pharma_voyager) reported@ViCustomerCare again no network since 1 hour Are u really correcting network! or I'll be porting
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Ashok saini (@Ashoksaini11223) reported@ViCustomerCare Hello, still no network and no response from VI
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🚩Rajdeepsinh (@Rajdeep333) reported@ViCustomerCare I'm using a VI 5G unlimited plan on my Realme device in Sarkhej,Ahmedabad (Gujarat). My phone shows a 5G network, but data is still being deducted from my daily pack instead of unlimited 5G. I've already raised a complaint, but the issue isn't resolved yet.
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Vijay Singh (@VijaySingh26094) reported@ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771
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DARBAR (@Siddhar80021480) reported@ViCustomerCare @DoT_India @TRAI 3rd harassment call today on DOTEL/E/2026/0028532! Vi agents dodge IPC 420 fraud, ask 'network issue?' Supervisor prompting on call. STOP CALLS. Email only with DoT CC by 06-May 6PM. Bill waiver+NOC+15K or police FIR. #ViFraud
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare it's my last message before port out Will you help me Just send an engineer visit to my location / house
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Shivani Agarwal (@sheebslaw) reported@ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.
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sachingulhane (@sachingulhane) reported@ViCustomerCare There is no progress yet. ..your customer care keeps giving the same instructions on restarting the phone ..seriously something wrong with you @ViCustomerCare
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apkapagluu (@apkapagluu) reportedI have booked choice prepaid Vi esim still no qr was received in my email i have verified my kyc was completed please sent me esim activation qr @ViCustomerCare please help
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Vijay Singh (@VijaySingh26094) reported@ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771
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Soumyajit Das (@Soumyajitrocks) reported@ViCustomerCare very worst service in vi callertunes.1st recharge for callertune service then i see no new songs available for callertune also songs collection was very limited. Dont use vi callertunes with recharge just worthless.dont use it.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Your own update says “unable to resolve fully” yet you closed the complaint. Your team even said no further improvement is possible. Then why mislead customers with fake updates? See attached proof. #CustomerServiceFail 2/3
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Shiv Dev Patel (@ShivDev_Sir) reported@ViCustomerCare @ViCustomerCare still during call internet not working on 4g+ network. Issue not solved
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Ronak Sharma (@RonakSharm50942) reportedTARRIF FOR THE FAMILY PLAN FOR 2 NO.AFTER DISCUSSIONS WITH THE CUSTOMER CARE I HAD PAID THE FULL BILL,ONE SIM WAS NEVER ACTIVATED THEN AGAIN APPLIED FOR A NEW NUMBER AND ADDED THE NEW NUMBER TO FAMILY PLAN. NOW THE LATE FEES HAS BEEN CHARGED IN CURRENT BILL.@TRAI @ViCustomerCare
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Nitesh Kumar Singh (@facenitesh) reported@ViCustomerCare I already have your answer in my DM! So just chill....and try the same language to reply to the customer in which he is asking!
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Brijesh D. (@dhuria_brijesh) reported@ViCustomerCare H... i have shared with you the exact add, with the pin code where I am facing this issue, kindly looks and assist, Note:- currently the recharge pack is expired, im not recharging this due to no network,
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Nieranjan (@niranjjann) reported@ViCustomerCare Hey VI, what kind of “unlimited 5G” are you selling? Data stops the moment daily quota is over. This is misleading customers. Fix this ASAP. I AM NOT ABLE TO USE UNLIMITED 5g , my work is affecting.
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Sonu Bhati (@sonubhati7000) reported@ViCustomerCare My Vi prepaid number has suddenly stopped working — both incoming and outgoing calls are blocked, even though my recharge is valid until 1 Sep 2026. Please resolve this issue urgently. #Vi #CustomerSupport #Urgent
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WARRIOR (@warrior_666s) reported@ViCustomerCare I love you vi past two days the network is too good