Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Indore, Mumbai, Patna, Bhopal, Guwahati, Pune, Kozhikode, Dehra Dūn, Senapati, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Indore
|
Total Blackout | 21 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Phone | 1 hour ago |
|
Mumbai
|
Phone | 13 hours ago |
|
Mumbai
|
Wi-fi | 14 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mk (@Moinudd62852259) reported@ViCustomerCare This is the exact same copy-paste reply I’ve been getting for 2+ months. No resolution, only calls/messages and then silence. Meanwhile, I’m being charged for a service that doesn’t work. Stop the scripted responses. Fix the issue or process a refund immediately.
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SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
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VaibhavRaja (@VaibhavRaja) reportedThe worst network of india is VI(Vodafone).We are living in 2026 and the network services are like 2014.Please tell me how are u still surviving in india. By the way im switching my network to @reliancejio but u can improve your network at pin342301 raj. @ViCustomerCare @JioCare
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Prakash Lakhani (@LakhaniPra22108) reported@ViCustomerCare Hi, I have deleted my number from the timeline as advised. My mobile number is 7311152557. I have already paid my postpaid bill yesterday (payment successful), but my number is still showing no network. This is causing serious inconvenience. Kindly restore my services urgently
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Nitten G (@SimplyNG24) reported@santo_040086 @ViCustomerCare The network is completely down in parts of Pune as well
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Mohan (@Mohan59939859) reported@ViCustomerCare Continuing of this chat I was replyed in private chat box 1:30 before but now the time is 11:38 pm still I didn’t receive any reply from your end . I am facing the problem of data and PIN code is 382007.
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Kaur_Rajinderpal (@Rajinderpalkaur) reportedThis post raises serious concerns about fraud by mobile SIM operators, especially @ViCustomerCare There are cases where porting requests are reportedly raised without customer knowledge or consent. Earlier, users received SMS and email alerts.
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Rajkumar G (@Rajkumar4490G) reported@ViCustomerCare my friend lost his Vodafone sim and he is struggling to get replacement sim. His lost sim number is 78450 33302. He has sent all required paperwork so pls pls help him. Additional details are in the mail
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sonal (@mimosakid1) reported@ViCustomerCare service is disappointing of late. 3 days to solve any issue??? you wouldnt accept a payment late by even few hours
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Vishal goyal (@Vishalg69) reported@ViCustomerCare It's been 4 hours, no action yetz not a single call back! And I'm telling you it's emergency
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk as he is old. Kindly tell me the procedure in order to issue a new sim for him!
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Shital (@imalwayskhush) reported@ViCustomerCare still you've called asking same details again which are already shared here. and again disappointed with no resolution for long pending queries.
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Laxminarayan Pandey (@Laxmina80490936) reported@ViCustomerCare Where are you shared now I am going for port out in VI pls arrange call for final issue
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Abc (@Abccei) reported@Airtel_Presence @ViCustomerCare, please help me switch. Jio took my money & router and disappeared. I don't want to stay with a company that cheats its customers.
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wajid mohammad (@WAJIDIT1230) reported@ViCustomerCare Hello I have responded to your DM. Its been almost a month already since I recharged my mobile still facing the issue. Could you please assist on this immediately. Will you be adding 1 month.?? Its really frustrating.
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Afroz Alam (@netfriend4afroz) reported@ViCustomerCare Issue remain same this month, recharged for 28 days but validity expires before 28 days, how and why this is happening?
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Rajiv Gupta (@rajivgupta_197) reported@ViCustomerCare extremely poor and outdated processes to deregister number. Such a pathetic and disappointing experience to be associated with Vi.
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Prachi Mishra (@PrachiMish73637) reported@ViCustomerCare VI NETWORK CONNECTION IN MY LOCALITY IS NOT WORKING WE ARE ABLE TO MAKE PHONE CALL BUT DATA NETWORK IS NOT WORKING SINCE 11 APRIL 2026 , ALSO THERE IS NO ONE , WHOM WE CAN CONNECT AND SHARE OUR PROBLEM, THERE IS 199 COUSTOMER CARE NO. BUT IT'S FULLY AUTOMETED. PLS, RECTIFY IT.
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Vishal goyal (@Vishalg69) reported@ViCustomerCare Lost a sim, tried reaching customer care by calling 199, only automated response, No direct option to talk to customer care Even when it's emergency, I request you to call me on my alternate number, Please dm for alternative number. EMERGENCY
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Siddhartha Notyal (@snotyal1) reported@ViCustomerCare kya Vodafone company aur customer care band ho chuka hai? Internet is not working on my number,Pls refund my balance so that I can port my simcard @DoT_India Pls take strict action on VodafoneIndia there's no direct number to connect with customer care executive
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Nitin (@Nitin87665767) reported@ViCustomerCare I am delete this please resolved my query Asap @JM_Scindia plz help sir
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mandeep vasavada (@mandeepvasavada) reported@ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...
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imcartoonbro (@imcartoonbroo) reported@ViCustomerCare kindly help me unable to do call and internet use Even that i have recharge pack kindly check dm for More info
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Krishan (@Krishan1454658) reported@ViCustomerCare I am facing call drop problem since I ported out to Vi . I raised a complaint but all in vain . I think Vi is the worst network in the world.
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BENINBACK (@saneinreal) reported@ViCustomerCare What is this You guys first blocked my new number and wasted my time in the name of activation and i finally said to "I don't need your stupid service." And now you asking me to pay bill for 3 months which i haven't used as sim not activated. **** service.
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Nitish Kumar (@Nitishkr69) reported@ViCustomerCare I am unable to send DM due to technical issue. Kindly enable DMs from your side or provide an alternate way to share my details. I have all proofs ready.
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जस्टिस श्री सनिचर (@Ruchhan) reported@ViCustomerCare still active in India? Do you have a customer support also?
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Sandesh Verlekar (@SandeshVerlekar) reported@ViCustomerCare Dear Ahmed, if you really care to address the query, please read the post carefully and revert. Query is direct and simple, You people don't require my details which u ppl are asking me to DM.. Plz improve the Service Quality while addressing queries here. Don't stick to DMs
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Rajiv Warade (@rajivwarade) reported@ViCustomerCare @ViCustomerCare - No one contacted me for this issue
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Pratik Nayak (@PratikOES) reported@ViCustomerCare What rubbish u r doing? No resolution so far