1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 58% Internet (58%)
  • 21% Total Blackout (21%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Bhavnagar, Nashik, Chhindwāra, Ajodhya, Delhi, Bhopal, Ahmedabad, Dimāpur, Jalandhar, New Delhi, Guwahati, Kawardha, Pune, and Hyderabad.

CityProblem TypeReport Time
Mumbai Internet 35 minutes ago
Bhavnagar Internet 8 hours ago
Nashik Phone 17 hours ago
Chhindwāra Internet 18 hours ago
Ajodhya Internet 1 day ago
Chhindwāra Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • GaUrAv_Rck
    Gaurav Tiwari (@GaUrAv_Rck) reported

    @ViCustomerCare Your indoor coverage is bad , I was a Vodafone user from long but switched to airtel

  • MetaAbhishek
    Abhi (@MetaAbhishek) reported

    @ViCustomerCare @vodafoneIN_Fdtn Are you the first brand on Universe to collab with SRK? Is @iamsrk an alien that you advertise him that much? And why you force the users to watch his name? Focus on your network & on your curroupt system rather than wasting investors money.

  • 24_anony
    anony_24 (@24_anony) reported

    @ViCustomerCare Bro, in Navi Mumbai, your network is the worst

  • mihirmodi
    Mihir (@mihirmodi) reported

    @ViCustomerCare @10Aura0 Users network indicator is not ad inventory for your brand campaign. There is no "information" to show there. Users understand that this does not affect functionality, they just don't want branded messages on their phone's UI

  • cipherO054
    Cipher 🇫🇷 (@cipherO054) reported

    @ViCustomerCare My area doesn't even have proper 4G coverage. Please increase the coverage area. I'd love to use Vi service if the network is good enough. WB 731236

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare All money paid for promotion that’s why worst service worst customer care , worst plans and worst network. Please don’t fall in the trap

  • ThunderN54176
    Thunder Narcos (@ThunderN54176) reported

    @ViCustomerCare I m tired of jio network very bad service these days but I will port airtel only if they assure good network in my area ....kithore meerut UP

  • BhojoGourango
    Mr. Bhowjo ༺☆༻ (@BhojoGourango) reported

    @ViCustomerCare finally srk endorses my sim network brand 🫪🥀

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare @jagograhakjago pls note that there’s been a recurring bill as per the plan chosen for about 800 rupees that i’m paying Vi and have not been getting desired network beyond 1 or 2 bars, let alone 5G. #SRKonVi

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. And now I'm wondering if they just eat up my money for the plan paid for until 2027 with the new card or something, because I think obnoxious fellow also said something about one month plan that came with SIM - why would I need a one month plan with the SIM if I already had an unlimited plan until July 2027? Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • As_Guru_7
    𝓐𝓼𝓱𝓲𝓼 𝓖𝓾𝓻𝓾 (@As_Guru_7) reported

    @ViCustomerCare Recently I have ordered a new sim which was about to deliver door step but they denied to do so. And when I contacted to customer care they said to wait till tommorow and same answer I got for 3 days continuously at last I cancelled the order. #vi

  • SunilKanjariy10
    Sunil (@SunilKanjariy10) reported

    hy @ViCustomerCare No update on my 4 network complaint yet?I already shared all the details with your engineer, including the Speedtest results and GTrack Lite screenshots, 4 days ago. Since then, there has been no update from either Vi or the engineer. (1/2)

  • victor_d_costa
    Victor D'costa (@victor_d_costa) reported

    @ViCustomerCare I wish @JioCare was such responsive and eager to help me. Day 20 of Jiocare not delivering my pre ordered sim.

  • sabirjr17
    🧢 (@sabirjr17) reported

    @ViCustomerCare Please provide proper network

  • godorder
    sanjeet suman (@godorder) reported

    @ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.

  • Devendr05429343
    Devendra (@Devendr05429343) reported

    @ViCustomerCare vi team what the nonsense service my issue not resolved also your team not contact me, if you want to port in jio then ok.@JioCare

  • Likun131
    D (@Likun131) reported

    @ViCustomerCare I am using @ViCustomerCare since 2012 and happy with that, Only issue with 5G service not available till now!

  • Anmolians
    Anmol (@Anmolians) reported

    @ViCustomerCare Fix your network first

  • FanBoyOfAM
    𝐈 🅐🅜 𝐑𝐀𝐒𝐇𝐌𝐈✭𝐑𝐀𝐍𝐉𝐀𝐍 (@FanBoyOfAM) reported

    @ViCustomerCare First of all make your hellotune services free... Because All other network operator are giving it free. While u are charging your customers.

  • UnboxedDrafts
    Vivid Insaan 🧛 (@UnboxedDrafts) reported

    @ViCustomerCare Sh!t is now ****

  • ShubhenduBanik
    Shubhendu Banik (@ShubhenduBanik) reported

    @ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲

  • riyaj_SRKian
    Riyaj (@riyaj_SRKian) reported

    @ViCustomerCare Bass recharge price high mat kar dena Customer ane k baad

  • iratnesh_
    Ratnesh (@iratnesh_) reported

    @ViCustomerCare Bring 5G man Been 2 years+ others are providing and very injustice to Vi customer @AdityaBirlaGrp

  • Worship_SRK
    𓀠 (@Worship_SRK) reported

    Switched From VI to Jio Last APR Due to Network Issues But as #SRK Promised "VI is Changing" Now Switching Again To VI ✅ @ViCustomerCare

  • ConsumerGriev
    Consumer Grievance India (@ConsumerGriev) reported

    @ViCustomerCare @TRAI @DoT_India For the past month, the network drops constantly, internet stops working for 30 minutes after running for just 5 minutes, and 'G' appears. Completely poor service! Please resolve this permanently. #Vi #VodafoneIdea #NetworkIssue

  • sumandebna39577
    Suman Debnath (@sumandebna39577) reported

    @ViCustomerCare May I know in what way you are making changes? I ask because I have noticed that your network service isn't exactly great. So, what specific aspects of the company are you looking to change? 🤔🤔🤔🤔.....

  • mixxvice
    NullVoid (@mixxvice) reported

    @ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.

  • Harshan94090071
    Harsh Thakur (@Harshan94090071) reported

    @ViCustomerCare Worst network the only reason for down is the network even call do not connect at once. And the network is only 2G

  • Nishant_Bobby
    Nishant_ (@Nishant_Bobby) reported

    @ViCustomerCare If Vi’s network isn’t even consistent in Delhi, what can you expect from the rest of India? 🤡💩

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare It’s not only the network but nothing is good in VI, from postpaid plans to customer care services , everything is worst . Check my emails and messages and chat history you will come to know about my frustration