Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Nagpur, Hyderabad, Guwahati, Chennai, Chhindwāra, Mumbai, Cochin, Vadodara, Ahmedabad, Bengaluru, Shillong, Jaipur, Patna, Agra, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur
|
Internet | 4 hours ago |
|
Hyderabad
|
Total Blackout | 7 hours ago |
|
Guwahati
|
Internet | 22 hours ago |
|
Chennai
|
Internet | 22 hours ago |
|
Chennai
|
Internet | 22 hours ago |
|
Chhindwāra
|
Total Blackout | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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DattuClay (@DattuClay) reported@ViCustomerCare @AlwaysVasuDev He’s using this number from last 11 years. Such irresponsible service.
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Sanju Choudhary (@saaaanjjjuuu) reported@SujalTheRajput @BSNLCorporate @ViCustomerCare The service is also poor
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pvv (@PralhadVernekar) reported@ViCustomerCare its 3 days since i raised my complaint here to get a new sim card . The executive at the store told me that pan card (original) can not be used as it is in b&w. This is clearly age descrimination. Please provide me email address of your legal department.
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Jason (@FittleLucker_36) reportedHey @ViCustomerCare I am trying to port my sim to an esim, your store is incapable and this is a bit urgent. Please help.
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Tapan Borah (@tutuborah123) reportedON 24.07.2026, SANCHAR SATHI HELP DESK ADVISED ME TO VISIT NEAREST JIO, AIRTELL STORE IN REPLY TO MY EMAIL COMPLAINT AGAINST VODAFONE IDEA. SO TODAY AT 2.30PM I'LL GO TO JIO DIGITAL STORE, NARAYANPUR AT 2.30PM. CC: @reliancejio @ViCustomerCare
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Gokul Chaudhari (@GokulCh62926066) reported@ViCustomerCare I am unable to connect with a live executive via 199 or WhatsApp. Need urgent help regarding my number. Please arrange a call back.
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deepan chatterjee (@deepancha121) reported@ViCustomerCare With reference last conversation, My porting process has not been completed. I kindly request you to resolve this issue at the earliest.
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SANJAY ROUT (@Sanju_Baba_77) reportedDear @ViCustomerCare , your network has become unusable in my area.Poor signal (1 bar), frequent call drops,and extremely slow internet for the last several days. Despite repeated complaints, nothing has improved. Please resolve this urgently or I'll escalate the matter to @TRAI
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Dinesh Gaud (@dineshGaud2015) reportedPoor mobile network at Suraksha Smart City, Vasai East, Palghar. Residents face weak signal, frequent call drops and poor internet, especially indoors. Requesting a network survey and installation of a Mobile Tower/IBS. @JioCare @airtelindia @ViCustomerCare
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Satish Kumar (@the_satishkumar) reportedHello Vodafone Idea, I ordered a SIM online on July 26, 2026, but it has not been delivered to me yet. Even when I speak to your customer care, they are unable to provide a satisfactory answer. @ViCustomerCare
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare Cancel the Amazon Prime annual subscription with immediate effect. Reverse and refund the charge of ₹1,270.33 from my bill.
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விண்ணேகும் தேசிகன் (@FaWa_23) reported@ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.
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Vinkesh Thareja (@VinkeshT) reported@ViCustomerCare Dear Ms Sunita U picked up the issue correctly the IR pack is deactivated BT I never asked for the deactivation Kindly get this activated urgently Until you picked up this issue none of the VI agents were able to resolve the matter I spend 3 hours chatting with VI with no result
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Narender kumar (@Narende66630292) reportedWorst networth Vodafone idea . So many call drop and call missing even call is running @ViCustomerCare
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Birbal Pandit (@panditdevbalraj) reported@ViCustomerCare 8428425028 not getting any single payment was due for last month i have cleared One month of payment there after also no single even not getting option promise to pay emergency need make call kindly help even due to no single not able to dial customer care also
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MANGLAM Tiwari (@ManglamTiwari0) reportedReally frustrated with (VI) 😡 Internet barely works, no proper support, and yet the recharge plans are getting more expensive every time. Paying more for worse service is just not acceptable! @ViCustomerCare @DoT_India
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Ashutosh Date (@ashu_d08) reported@ViCustomerCare Absolute pathetic internet speeds at Bhopal airport. Increasing prices of basic recharge packs & providing such disgusting service. Proper scam. #fraud #scam
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud
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Ghrita Sreegiri (@Sreeghrita) reported@ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍
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pvv (@PralhadVernekar) reported@ViCustomerCare i was facing issues with SMS. Someone from support asked me to get a new sim card. At the vi store in aundh pune i was asked to for kyc. I was carrying my aadhar and pan card. Later the executive told me since i have been a member for long time (20+ years),
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🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported@ViCustomerCare 72 hours over as per your discussion and repetitive statement confirmation yesterday. Forget about delivery but not yet received call also from local team to confirm & I was asking for the same yesterday. Is this VI service standard?
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Yashashvi Kasera🇮🇳 (@YashKasera1212) reported@ViCustomerCare This repeated delay is extremely frustrating. I've already paid for the service but haven't received the SIM. Please look into this urgently and either deliver my SIM immediately or provide a proper resolution. I can share my order details via DM. #Vi #MNP #CustomerService
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare I will not reply In DM whatever the issue I have mentioned clearly in the post with address, kindly send your technical team team to check the issue at mentioned location and when they come there ask any VI subscriber and find the issue, from my side it is very clear, no network
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Loknath Mahapatra (@Loknath1236) reported@ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport
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above (@above_os) reported@ViCustomerCare worst network you have ,again switching to jio soon
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Vivek Sharma (@VivekSharmax_) reportedI had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare
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Anonymous (@AnonymousMgut) reportedHey @ViCustomerCare, your network is ****** up at my place right now internet is struggling like EWS fake certificate asap fix it, or go to hell
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Timeless (@sangramdasiam) reported@ViCustomerCare Pls don’t call me and give me cosmetic changes when i have used ur network for over 11 years there is not enough network
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Vinkesh Thareja (@VinkeshT) reported@ViCustomerCare Dear Sunita Thanks for reaching out to me, I am facing similar issues in BD Can someone reach out to me urgently, since some important banking tasks are on hold since I am not able to access net This is extremely urgent. I have tried from this side but not able to connect.