Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 23: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Chandigarh, Chennai, Shillong, Ranchi, Pune, Mumbai, Fatehpur, Guwahati, Vijayawada, Indore, Bhopal, Kawardha, Patna, and Udaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 22 minutes ago |
|
Chandigarh
|
Total Blackout | 4 hours ago |
|
Chennai
|
Total Blackout | 4 hours ago |
|
Shillong
|
Total Blackout | 13 hours ago |
|
Ranchi
|
Phone | 20 hours ago |
|
Pune
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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kartik Ranshevare (@kranshevare) reported@ViCustomerCare The internet is still not working, the whole page is down and calls are not working either. It has been 4 hours.
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kmoksha (@kmoksha) reported@ViCustomerCare I do not wish to speak with the staff trained by you to be rude. Kindly give the number of the Manager, time availability of the manager and name.
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Happy Verma (@HappyVb5671) reported@ViCustomerCare i have shared all required details, please fix the issue, no one can bare this calling issue in 2026 @TRAI
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Prashant Yadav (@sonata_52) reported@ViCustomerCare Very poor network and extremely slow internet. I’m fed up with the service and will port my number 8409444665 to another operator if this isn’t resolved soon. Please take action urgently.
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Chahat Bansal (@chahatb52) reportedHorrible service by VI store. First they didn't tell me prepaid is available and then plan is of 249 in postpaid. After sim got activated, they want 1120rs for 4 months advance without my consent and didn't give me sim without paying 1120.@ViCustomerCare. Kindl
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Vikram dadwal (@2010Prabhjeet) reported@ViCustomerCare My concern hasn't been solved yet, and I haven't received any call from Vodafone. Now I will go and switch. Vodafone's service is very poor.
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Mehul Chopra (@MehulC) reported@ViCustomerCare please make sure that whoever representative calls me this time has all the knowledge and knows what needs to be done! We just missed an important OTP sms due to 0 network at our place! Pathetic and a fragile network service!!
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Arihant (@ap_technopedia) reportedFacing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ahmed, you want the number deleted from your timeline so the complaint disappears. But you’re fine with +918691859317 harassing people with marketing calls? Hypocrisy at its peak. Disconnect the number instead of hiding the proof.
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Kailas Thatte (@ThatteKailas) reported@ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?
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Tejas More (@moret1468) reportedVi network speed caping issue with our area please check and remove network speed caping @ViCustomerCare Contact number 9699462946
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சந்தோஷ் மகிழன் (@Santhosh_Magizh) reportedI've been using mobile networks in India since 2007, and in all these years, I have never experienced service this bad. I’ve used different network providers over the years, but the level of poor connectivity, inconsistent service, and lack of reliability I'm experiencing now is honestly frustrating. Mobile connectivity has become an essential part of everyday life, and customers deserve a network that actually works when they need it. Paying for a service and constantly struggling with basic connectivity is simply unacceptable. This is, without a doubt, the worst mobile network service I have ever experienced in nearly two decades of using mobile networks. @airtelindia @reliancejio @ViCustomerCare
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BALA (@Balasoundar1309) reported602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also
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Anindra Roy (@niggahunter6t9) reported@ViCustomerCare You have the 3rd class , and double standard services, your198 customer care executive said, i can make calls and sms with talktime recharge,Then today i recharged 10Rs For sms,now they saying it not possible for sms with talktimerecharge you can use it for call
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.
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Hitesh D Rajwani (@HiteshRajwani89) reportedVery urgent complaint Vi International Roaming in China. A senior citizen is currently in China and has already recharged an International Roaming pack, but the Vi network is not working. The user is unable to manually select/connect to a Vi partner network, @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@DoT_India @TRAI @ViCustomerCare Force Vi to stop this. Regular numbers like +919076025343 are still being used for sales spam. Under what provision is this allowed? Issue a clear direction to Vi now.
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shirish sawant (@shirishsawant) reported@ViCustomerCare since 12pm no network for my number . i am post paid user . plz help
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VINOD S PAWAR (@VSPPRIME) reported@ViCustomerCare Help Please Mujhe Jio Number Fir Se Vodafone Vi Main Transfer Karna Hain Koi Executive Bhej Sakte PORT Out Msg Aa gaya Hain.The UPC for your mobile no. is JG25XX78, valid upto 20-08-26 23:59. Do not share UPC with anyone except the recipient operator personnel.
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.
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Scott (@ScottSwinden) reported@ViCustomerCare Yo since when ******** does incoming call also stop after the service validity gets done???. What ******** is this bullshit ??? There are a **** ton of people I know who can't keep refilling and depend on at least incoming calls. What's wrong with you people now days ?
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Altruist (@speakng4mground) reported@ViCustomerCare Internet not working called 198 get to know it will be available in 2 hour more than 5/6hours passed still unable to use internet. Uttarpradesh west District pilibhit Town puranpur 262122 Yesterday spends 950 now **** service recieving again
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
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j.San (@sanj_27) reported@ViCustomerCare My number has been ported to VI yesterday. Sim is showing signal but when calling someone, is show NOT REGISTERED ON NETWORK I have ejected and reinserted sim, restarted phone, put the sim in slot 1, everything. But showing same problem
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.
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ANAND MISHRA (@anandm626) reported@ViCustomerCare Tell me After calling 198 (complaint number) Which option can I select to talk to your coustomer support??