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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ahmedabad, Mumbai, Kozhikode, Chhindwāra, Guwahati, Kanpur, Coimbatore, Kolkata, Pune, Jodhpur, Bengaluru, New Delhi, Bilāspur, Nagpur, and Āsansol.

CityProblem TypeReport Time
Ahmedabad Internet 4 hours ago
Mumbai E-mail 12 hours ago
Kozhikode E-mail 12 hours ago
Chhindwāra Internet 14 hours ago
Guwahati Phone 15 hours ago
Mumbai Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare So far I have not received any call. What a customer service!!! Waiting for your call. If not interested to resolve, pay the share of the revenue generated out of the advertisement and I will discontinue your so called service

  • _closed_eye_
    Divya Jain (@_closed_eye_) reported

    Anyways..... I never expected anything from @ViCustomerCare . I know how is their service😮‍💨

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    @ViCustomerCare Noting it" doesn't fix my network. I've been stranded without calls and internet all day. I need a resolution, not a template response. When is this actually getting fixed?

  • AshokeDas95
    Ashoke Das🙏 (@AshokeDas95) reported

    So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏 If VI cannot solve my problem, please let me know.@ViCustomerCare @vicu

  • Ploves2Chill_
    𝘈𝘬𝘴𝘢𝘳𝘢🔥 (@Ploves2Chill_) reported

    @ViCustomerCare Fix ur damn network then I can reply u

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare For last two days, you have made me to wait and every time a different person calls but noone is providing solution

  • Samir58954972
    Samir (@Samir58954972) reported

    @ViCustomerCare When are you going to update How much long is your shortly exactly? Network speed thik kro jaldi

  • scientysundar
    Sundar Thiyagarajan (@scientysundar) reported

    Why is the VI network so down? I have recharged 399 rupees pack - For my mom I have recharged a 3 month pack, my brother also is using an active pack, but why there's no internet? Is that a scam? Why are you people doing this? I already have a DM. @ViCustomerCare @DoT_India

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    Absolutely sick of this. @ViCustomerCare , my SIM is basically a useless piece of plastic right now. I can’t make calls, I can’t receive calls, and the internet is completely dead. I am totally cut off. Why am I even paying for this "service"? Fix this ASAP! 😡 #ViDown

  • Piyush_dhn
    Piyush (@Piyush_dhn) reported

    @ViCustomerCare Still awaiting your response, horrible customer service experience in VI . I want delink my 2 number from primary number but after 3 times call service centre still my request is not resolved

  • iammrvimal
    VIMAL KUMAR (@iammrvimal) reported

    @ViCustomerCare @PhonePe_ Additionally, I tried contacting customer support by calling 199, but there is no clear option to speak with a customer care executive. The IVR only plays automated messages and provides no straightforward way to reach a representative and discuss the issue.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare I did not get any solution. So I'll not pay any bill. Without solution if you marked ticket as Closed. So it's your problem. I did not get any solution. So I will not pay any bill.

  • taashi2crawl
    Taashi Thukral (@taashi2crawl) reported

    @vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!

  • chithravela
    Prasanth Raveendran (@chithravela) reported

    @Iam_neeteesh @ViCustomerCare Same with me, no solution even after 1.5 months. They are such incapable folks.

  • Adnan_1701
    Adnan (@Adnan_1701) reported

    Dear @ViCustomerCare Team, ​I am writing to report an issue with my recent Vi SIM card order. ​The SIM card has been delivered to me, but it is currently not working. Furthermore, when I check the order status on the Vi website, it does not reflect that it has been delivered.

  • TheDoraaaaaaaa
    Dolo (@TheDoraaaaaaaa) reported

    @The_Viral_Desk @ViCustomerCare Vi network is very poor

  • CabRetro
    Retro Cab 🚖 (@CabRetro) reported

    @ViCustomerCare Speed and connectivity is very poor

  • AshokeDas95
    Ashoke Das🙏 (@AshokeDas95) reported

    I don't understand why this number of mine with Vi keeps getting suspended. If they can't fix the issue, they should just release the number so I can get it from another provider; the number is very important to me.@ViCustomerCare @vicu

  • bremkumar
    Brem (@bremkumar) reported

    @ViCustomerCare What happen to 5G network Speed becomes 2G speed #Perambalur #Thuraimangalam? Removed 1Gb/day offer condemnable,how you decide my reqmnt for 28days with Disconn. of incoming in 1day & 1Month =28days for Useless @TRAI never care of peoples,need topside Reshuffle.

  • koushikmckv
    Koushik Mondal (@koushikmckv) reported

    @ViCustomerCare ******* stop recorded bullshits about validity and fraud calls before every call. We dont have time to listen your bullshits before every call. Stop spamming you *************.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Again same reply: No service No Bill 💸

  • Lawyer_lalit
    Lalit Singh (@Lawyer_lalit) reported

    Dear @ViCustomerCare , My father, who was the account holder of our family postpaid numbers, has recently passed away. Due to this sudden crisis, we couldn't pay the 2 months' bill and are facing severe financial distress. Customer service is threatening to disconnect all numbers. We want to clear the dues and transfer the ownership, but we need emotional and financial breathing room. Please help us temporarily freeze outgoing charges and clear dues without disconnecting our lines.

  • ATAURRA92416745
    ATAUR RAHMAN (@ATAURRA92416745) reported

    @ViCustomerCare Again facing network issue same location why duch case happened

  • VikmaniAkshat
    Akshat Vikmani | ETHGas ⛽ (@VikmaniAkshat) reported

    @ViCustomerCare what a scam is vodafone doing on app 399 plan they give me as unlimited 5g data but the net is not working also today on ivr ingot to know daily 1 gb net plan as they give 100 rs discount and do this scam required explanation vodafone #scam #fraud @band

  • Bamgm14
    Arpan George Mathew (@Bamgm14) reported

    @ViCustomerCare This is extremely horrible service My Grandmother is very sickly and can't visit the local customer service centre due to advanced age. My family and I have called on multiple occasions only for them to visit the home for recertification of KYC to no help

  • politicxind
    PoliticX (@politicxind) reported

    @Soumodityax @ViCustomerCare @ViCustomerCare This is pathetic customer support. Repeatedly ignoring customer complaints is unacceptable. Stop ignoring this issue and resolve it immediately.

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @ViCustomerCare I all ready deposit cheque payment on time now Vodafone send me message your didn’t receive premium customer executive her name is Akansha her said sir it’s your responsibility you can go Vodafone store and search your check is this the way premium customer trading? Tell me via India?

  • VikingRagnarL
    Ragnar Lothbrok (@VikingRagnarL) reported

    @ViCustomerCare I sent you the numbers from which I received calls. However, I will not share my number yo avoid being called. I just want the calls to stop. With such a bad network, I don’t understand how shameless you guys can be to call me to switch to VI.

  • DipayanHPal
    Senior Citizen (@DipayanHPal) reported

    @ViCustomerCare @jagograhakjago Hi there, today I faced a serious problem. I couldn't answer a call from Flipkart, who are supposed to deliver my one order, as their voice was diturbingly breaking & hence was not audible.

  • rishabh_1315
    Rishaabh Jain🇮🇳🔺 (@rishabh_1315) reported

    @ViCustomerCare I also DM all details. Please take action to resolve my problem not send so called message do network improve in my location because it's a huge disturbance on a basic calls.