Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Indore, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 18 hours ago |
|
Ludhiāna
|
Internet | 23 hours ago |
|
Lucknow
|
Internet | 2 days ago |
|
Bhopal
|
Total Blackout | 2 days ago |
|
Dimāpur
|
Internet | 2 days ago |
|
Bhopal
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav singh 🇮🇳 (@Gauravgs678) reported@ViCustomerCare is doing unfair trade practices. After I ported out to @reliancejio , they keep bombarding me with calls, spamming, and threatening to block my number. The “port steps” they share are actually to cancel the port. @trai please set a limit on such calls.
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Nuke (@NukeistX) reported@jitendraverma__ @JioCare Bro I have @ViCustomerCare postpaid , 500rs for 4g+5g unlimited ( I pay 900 for two sim ). And I have no such issue.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Calling the wrong number “my number” every single time shows you don’t even open the complaint. Either train your agents or stop the fake support. Disconnect +918691859317.
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Aman (@aman_jhajharia) reported@ViCustomerCare Hello @ViCustomerCare .. Last few days.. Your network is very bad... What is issue? Why can't you fix it?
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Bidhu Nayak/ବିଧୁ ନାୟକ (@Bidhu_Nayak) reportedHello @ViCustomerCare . I have an active Vi plan that includes voice, SMS and data connection till 28th August. But why my service is stopped on 26th 12 AM? I have an active portout request from Vi, but my connection should be active till portout process is not completed.
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare hey, please cancel or close my new Vodafone postpaid… not good network at my flat.
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Abishak Balakrishnan (@AbishakBalakri1) reported@ViCustomerCare why do u have such a worst customer service?. Ur customer care agent is so rude , harsh and unethical. Please teach them proper way to speak their customers. I would never recommend any new customer to VI . This is reason u are being dead company.
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Scott (@ScottSwinden) reported@ViCustomerCare Wow y'all don't even have 2 or 3 day plans like before where you could get to make calls and use data. **** company y'all have become. Scumbags
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Arihant (@ap_technopedia) reportedFacing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare
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Kailas Thatte (@ThatteKailas) reported@ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.
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Kailas Thatte (@ThatteKailas) reported@ViCustomerCare The issue is still not resolved.
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Amresh Kumar (@BH_AKS) reported@TRAI Worst condition of @reliancejio and @ViCustomerCare in every part of India
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Abhiraj Thakur (@Abhiirajthakur) reportedThere is no Vi network at all in my village. Can you install a Vi tower in my village? @ViCustomerCare @vodafoneIN_Fdtn
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HARSHID PRAJAPATI (@harshid0986) reported@Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare
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shubh (@Bauaa97) reportedDear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?
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Ankit Singh (@iankit_8) reportedPlease help me to port out from Vi for my number 7318308844 @ViCustomerCare
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms
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Risabh Saini (@SainiRisabh) reportedMy Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare
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zubair ahsan (@zubairdiesel) reported@ViCustomerCare i was asking about my invoice since 5 aug … called a multiple times though on twitter too .. got the replies to wait for the resolution still no resolve so far … are you going to send it or not ?? pathetic customer care experience..
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Atul Bindal (@AtulBindal343) reported@ViCustomerCare I placed an order for a fancy number on 19 August, but despite 2–3 calls, I still haven’t received any clear update. Please look into this and provide a status ASAP. #Vi @ViCustomerCare very poor service
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Sunder Lal (@sunderlalrwr) reported@ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare I had a verybad experience earlier today, I’ve reached out to an agent Anusha via chat as my international roaming was/is still not working. I am a loyal VI customer but this kind of experience is apalling. For the last two days not receiving any calls (1)
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.
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Prashant Yadav (@sonata_52) reported@ViCustomerCare Very poor network and extremely slow internet. I’m fed up with the service and will port my number 8409444665 to another operator if this isn’t resolved soon. Please take action urgently.
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Annkiit Chaudhry (@choudhary2489) reported@ViCustomerCare @vodafone @AdityaBirlaGrp I am still waiting for a resolution to my problem. My postpaid connection is not working since 16th and in return what I get is false commitments and fake promises on mail, on telephone and what not.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .
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Abdul Rouf আবদুল রউফ (@roufabdulspeaks) reportedHello @ViCustomerCare your 5G network is giving me a hard time. I am not able to browse internet properly. On or mobile or in my laptop. Please fix this immediately @TRAI
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Stop pretending. Every agent keeps calling the spammer’s number “my number”. Either you people don’t read the complaint at all, or you’re doing it on purpose to push the issue into DMs. +918691859317 is a Vi number used for marketing calls. Read
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.
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ANAND MISHRA (@anandm626) reported@ViCustomerCare Tell me After calling 198 (complaint number) Which option can I select to talk to your coustomer support??