Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gangtok, Ludhiāna, Kāndi, Chennai, Lucknow, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Gangtok
|
Internet | 12 hours ago |
|
Ludhiāna
|
Phone | 17 hours ago |
|
Kāndi
|
Phone | 18 hours ago |
|
Chennai
|
Internet | 19 hours ago |
|
Lucknow
|
Internet | 19 hours ago |
|
Bengaluru
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported@ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem
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Aarush Pal (@iAarushPal) reportedDear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Not a single customer had visited your Shakar Nagar branch till the time _ I was at your store
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.
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kirketer (@saadkastic) reported@ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality
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Faiq (@iFaiqN) reportedHello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.
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Vispy Ichhaporia (@vispyi) reported@ViCustomerCare @TRAI @DoT_India Please help
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare Third class, customer care support so unprofessional
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Maddy (@billionair_monq) reported@ViCustomerCare Hey you garbage telecom company how is my plan change a day ago of expiry I bought unlimited data nd calling for 399/- last time I recharged now it's unlimited calling only and one gb date for a day 🤬🤬 You want me to recharge early I'll port to @JioCare now 🖕
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare Worst service provider in Telecom industry
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nandita (@i_nandita) reported@ViCustomerCare I’m getting incorrect bill for my plan. Kindly help.
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abhishek D (@abhishekpdd) reported@ViCustomerCare app don't show payment from the banks, how do we pay the bill ? UPI is not mandatory by Govt yet and if u have made mandatory, plz give 30 days time to customer @reliancejio
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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Patel Irin (@patelirin) reported@ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,
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aakash (@sky_dca) reported@ViCustomerCare voda is doing fraud. please urgently help me .... @JioCare and @airtelindia r premium
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Biswa (@broutray) reported@DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 When visited your Shakar Nagar Bangalore Branch _ Mr.Saran was clueless of my problems & started arguing as my contact no was showing switched off rather than giving clarification he started shouting
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Vaibhav (@VaibhavRathod24) reported@ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible
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Ashok Gupta 🇮🇳 (@ashokgupta421) reportedHi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reportedExtremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue
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ashDXB (@Akhudxb) reportedChutya network I must port to AIRTEL @ViCustomerCare
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Akshay Panchal (@Akshay_Speaking) reported@ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.
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Sachidanand Kumar (@Sachidanand1994) reported@ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402
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A. N. onymous (@onymous_tweets) reported@ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Babu Sona (@meraabaabu) reportedHey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.
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Sandeep singh (@Sandeep70443762) reported@ViCustomerCare @TRAI I have a 'Family Pack' plan. For the past four days, I have been calling 199 to request that it be separated, but the request is not being processed. Please resolve this issue for me.