Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Bhopal, Pune, Hyderabad, Kanpur, Raipur, Lucknow, Solāpur, Cochin, Kottayam, Mohali, Kawardha, Chhindwāra, Shillong, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 7 hours ago |
|
Bhopal
|
Internet | 15 hours ago |
|
Pune
|
Internet | 15 hours ago |
|
Hyderabad
|
Internet | 17 hours ago |
|
Mumbai
|
Internet | 1 day ago |
|
Kanpur
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Murad Husain (@MuradHusai50193) reported@ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my wife was informed at the Vi Store that the number may have been allotted to someone else without notifying me.This number is linked to my banking & important personal accounts.
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Puja Sarkar (@sarkar8399) reportedHey @ViCustomerCare, I haven't had any internet access since 9 PM last night. It's been almost 12 hours and the service is still down. This is extremely frustrating and unprofessional. If this isn't resolved immediately, I will be forced to port my number to Jio. Fix this ASAP!
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CKY (@chandan198yada1) reported@ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!
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Salvi Kashyap (@SaluSalvi37233) reported@ViCustomerCare Again I lost network again and again why this problem happened, I recharged for 2months unlimited but the network strength and signal is very poor. The speed of network is like 2G why this problem occurred again and again. Please correct it as soon as possible
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Gen X 🇮🇳 (@dhakiyanusi) reportedFacing Terrible service of @ViCustomerCare , booked a prepaid sim online for home delivery, paid full amount online, now I'm unable to track my order. Nobody contacted till now.
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Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reportedDear @ViCustomerCare, Your service has become extremely frustrating and unacceptable. Constant network issues, terrible internet speed, frequent call drops, and absolutely no proper support from customer care. Customers are paying full price and getting the worst experience......
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Vishal S (@vishalshyams) reported@ViCustomerCare Poor Network Operator
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedEvery alternate month I have to face the same problems. Are you guys going to refund the money I recharge for this useless service? It takes your team 10-15 days just to fix basic network issues. @ViCustomerCare
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Niranjan 🍁 (@niranjan_yt_999) reported@ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….
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Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare Very bad customer care.........
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Sujit 💢 π² (@AltClaimX) reported@ViCustomerCare Thanks for the response. I hope this issue gets resolved quickly this time, because I’ve already contacted customer support multiple times since 25th April but still haven’t received any proper update or SIM delivery yet.
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7flukes (@7flukes) reported@ViCustomerCare Why vi customer care or Vi store does not want to work?? Such a lazy people you have hired as they just want to throw work at each other but non of them want to work.
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VISHAL 🇮🇳 (@VISHAL555555555) reportedVery poor experience with @ViCustomerCare Despite sharing all required details including alternate number , my suspended number is still not restored. Facing major issues due to this delay. Need immediate action and proper support.
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NARUTO LOVER (@LoverNarut45086) reported@ViCustomerCare says “24 hour SIM delivery” but even after 24+ hours my SIM is still not delivered. They only keep changing the delivery timeline again and again.Customer care not responding properly either.Stop showing fake 24-hour delivery ads if you cannot provide the service.
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Jazz | Video Editor (@Jazz_Vfx) reported@ViCustomerCare Fix your network issue. Otherwise I'll port to jio
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Rohit Chauhan (@rohit_2004x) reportedDear vi team I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9990262112 please me to close this
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Altamash|Med-Student (@MedicoAltamash) reported@ViCustomerCare I have two sims and my sister and mother also a vi user,total 4 full time user i have in my home. I have been calling since morning yet no respone to my problem. We are getting one bar on network and the data stopped working.
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Nirvan (@nirvan_naik26) reported@ViNewsOfficial Hello @ViCustomerCare @ViNewsOfficial am getting 5G in Shamshabad but the problem is i get in city and outside my home inside I getting 4G
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Shivam Rawat (@ShivamRawa57195) reportedDear @ViCustomerCare, my number 9120682122 is facing an internet issue every night after 12 AM. The data suddenly stops working for unknown reasons. Kindly fix this issue as soon as possible, otherwise I may switch to another SIM provider. Please look into it urgently.
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Nitten G (@SimplyNG24) reportedHi team, @ViCustomerCare Both 2G and 4G networks are down since 12 pm in parts of Katraj. This is a major outage! Messaged my active Vi number.
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NARUTO LOVER (@LoverNarut45086) reportedIf don't delivery on plz say why wasting time my only calling don't do any thing disturb me first time I see it's very poor service @ViCustomerCare
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Rajesh Dalal (@Rajesh0609) reported@ViCustomerCare As per your request I had visited VI mini store katenanivali kalyan east they also has not issued me sim replacement with the help of voter card, DL and passport. Please solve the problem or else I will approach the consumer court for redressal.
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reportedStill facing major network issues on @ViCustomerCare. YouTube is not opening, Cricbuzz and Cricinfo apps are not loading, and even WhatsApp messages are not going out properly despite showing 4-5 signal bars. ******** network
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Vardhman Jain (@vardhman00001) reported@ViCustomerCare When i will get my solution? Its really very harassing. Its my money and i m begging for my money. What kind of depressing situation vi company has put me...its really a horrible. Its a disaster actually. A multi-national company is not working for its customer interest.
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Aditya Sonker (@Adityas_onker) reported@ViCustomerCare Thank you for the response. I have already shared the issue multiple times through customer care and email but no resolution has been provided yet. Requesting refund/reversal since the recharge amount was deducted but the service is still unusable.
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villanelle (@mishtidoiiii) reportedWhy aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence
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Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reportedStill no reply from @ViCustomerCare & @AdityaBirlaGrp? Silence won't hide your network failure & bandwidth discrimination in Moti Rafudad(361170). The clock is ticking. The deadline for Consumer Court action & CPGRAMS Govt complaint is running out. Answer us! @DoT_India
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RKP (@rkp2028) reported@ViCustomerCare internet is not working properly pls take cognizance
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare This has become extremely frustrating now. Every few weeks the same issue starts again.
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Aartik (@Aartik_Official) reportedHey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare