Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kawardha, Patna, Ranchi, Udaipur, Kolkata, Jaipur, Chhindwāra, Nashik, Guwahati, Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Kawardha
|
Total Blackout | 2 hours ago |
|
Patna
|
Phone | 3 hours ago |
|
Ranchi
|
Internet | 4 hours ago |
|
Ranchi
|
Internet | 5 hours ago |
|
Udaipur
|
Internet | 10 hours ago |
|
Kolkata
|
Total Blackout | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Abhijeet (@Abhi_m02) reported@ViCustomerCare Do not write fake response on social platfotms,…if u can’t fix accept it..call me to discuss. Your team was committed 900 bill including GST for 3 connections while porting out from Jio to Vi and same thing was followed in Vi bills. Pls get it checked asap and call me to resolv
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kmoksha (@kmoksha) reported@ViCustomerCare What for ? You share the phone number, time availability and full name of your manager. Then, after speaking to the manager, I may consider taking your services. I do not want to speak to your staff trained by you to be rude.
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare messaged me that the issue was escalated and resolved but what was the resolution? Unclear??? Instead they just sent me a link to do a new recharge. Peak customer negligence and leaving them to buy new packs. I am requesting to port my number. Pls lmk the steps.
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Alvin (@AlvinDeVlix) reported@ViCustomerCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?
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Happy Verma (@HappyVb5671) reportedJust ported my Jio number into @ViCustomerCare , volte service not working, this is very bad experience in 2026!! @TRAI
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RealWarrior (@kraju8889) reported@ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
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Sai (@sai_vss) reported@ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.
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Esani Dey (@Esani_Dey) reported@ViCustomerCare One of my vi contact number isn’t working and shows unavailable i need the number to be activated as that number is connected to my Aadhar , it is linked . Please help
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Vikram dadwal (@2010Prabhjeet) reportedI am a subscriber of Vodafone Idea. I am experiencing significant network issues at my place of residence. For the past two months, the network connectivity has been poor, I've called the call center several times, but I haven't received any response yet. @ViCustomerCare
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Abhiraj Thakur (@Abhiirajthakur) reportedThere is no Vi network at all in my village. Can you install a Vi tower in my village? @ViCustomerCare @vodafoneIN_Fdtn
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.
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sk asanur (@SkAsanur87) reportedI am still facing a 'No Service' issue in Jeddah, Saudi Arabia, despite recharging my prepaid number with the ₹2,997 Annual IR pack. I have checked my DMs as requested, but the issue remains unresolved. My number is critical for OTPs. Please fix this urgently!" @ViCustomerCare
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Technical Stuffs (@srkkian) reported@ViCustomerCare I have done the recharge of Rs - 349 recharge on wrong number kindly help me on this as soon as possible
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Sanidhya Chouhan (@Vidhayakbadmos) reportedFix the network or let me leave. Generate my UPC immediately. After 4 months of this bullshit, I’ve had enough. I’m done with this company. @ViCustomerCare
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Give me a single reason to stay. Between overpriced plans and false promises from your support executives, I’m ready to switch. Why shouldn't I port to @airtelindia or @reliancejio?
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Give me one good reason to stay. Your plans offer zero value, and customer support has been completely misleading. Why shouldn’t I just port my number to @airtelindia or @reliancejio today?
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Hitesh D Rajwani (@HiteshRajwani89) reportedVery urgent complaint Vi International Roaming in China. A senior citizen is currently in China and has already recharged an International Roaming pack, but the Vi network is not working. The user is unable to manually select/connect to a Vi partner network, @ViCustomerCare
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Om sabe (@OmSabe) reported@ViCustomerCare im postpaid max user facing network connection with call voice isuue with slight unstable internet in nagpur Manav Seva nagar
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare you are just taking advantage of lack of knowledge and trying ti act clever with customer. I will raise the complaint against company in consumer forums also if it is not resolved. Incident happened in model town jalandhar office
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🇮🇳RAR🇮🇳 (@anireddee) reportedMy SIM was first wrongly activated as postpaid, then switched to prepaid, and it still isn’t working. This issue is causing unnecessary inconvenience and delay. @ViCustomerCare (3/3)
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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🆈🆂 (@OfficialKs_Y) reported@ViCustomerCare Unacceptable service delay. Ordered SIM on 14th Aug (Order ID: DCHD14082610522). Promised delivery Tuesday evening, rescheduled to Wed morning, then told it's on "priority." Still not delivered. Need an immediate status update from the local executive.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
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SAGAR BHALLA (@sagarbhalla0015) reported@ViCustomerCare very poor customer service, trying to connect with an agent from the past 1 hour, IVR is not allowing me to speak with an agent. Pls let me know how can i speak with a representative.
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K'sv SARKAR (@FeluDa_001) reported@ViCustomerCare Please clarify if my order is for a new postpaid SIM or MNP—I need a direct answer, not a copy-pasted template. If support can't give a simple yes/no, starting with Vi is already proving useless. Hoping for a real answer. @BSNLCorporate are you available in Delhi NCR?
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Amita Verma (@amitaver) reported@ViCustomerCare My problem remains unsolved and I have no option but to port to another provider. There seems to be no interest on your part to resolve the issue.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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Mohd Okasha Ayyubi (@Mohdokasha000) reported@ViCustomerCare i want my number back..please help
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please check again your Network start issue from last 3-4 Days. Now time to move to other network. Its really trouble for use #VI . All network company upgrade but you are decresed the Network stability.