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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Nashik, Sūrat, Pune, Chhindwāra, Bengaluru, Vijayawada, Nagpur, Āsansol, Jaipur, Vadodara, Bhubaneshwar, Hyderabad, Guwahati, and Indore.

CityProblem TypeReport Time
Mumbai Phone 3 hours ago
Nashik Internet 3 hours ago
Sūrat Internet 3 hours ago
Pune Internet 4 hours ago
Chhindwāra Internet 4 hours ago
Bengaluru Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • realabdulghani
    ع غ ف (@realabdulghani) reported

    @ViCustomerCare I just recharged ₹682 on my Vodafone (Vi) number but getting ZERO network in my village. No signal at all! Location: Gosiya Mohalla,Sherani Abad, Didwana Kuchaman, Rajasthan. Please resolve urgently or refund. Very poor service! #ViNetworkIssue #VodafoneProblem

  • Prithvi10_
    Prithvi (@Prithvi10_) reported

    @Variable_____ @ViCustomerCare Anytime. Just that net is too slow these days

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @Airtel_Presence please check out my area I think Airtel 5g is available right now Please help me to port from @ViCustomerCare I don't want to use this 2g **** anymore

  • RahulBh44254602
    OWN GOAL (@RahulBh44254602) reported

    @ViCustomerCare You told me to DM, I already sent message yesterday but no reply till now 😡 I recharged 5G unlimited pack but it shows data exhausted and internet not working. What is this service ?? You fraud company

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    Hello @ViCustomerCare and @JioCare @DoT_India mobile number 6264704770 was ported from Jio to Vi. It has now been permanently deactivated, and neither Vi nor Jio is helping me recover it. This number is very important to me. Kindly look into the matter and help me get it back.

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • aakashdas666
    Aakash (@aakashdas666) reported

    Hi @JioCare, I initiated a port from Vi to Jio, but @ViCustomerCare cancelled my port request without my consent after I confirmed I wanted to switch. Now I'm being asked to pay ₹350 again. Please help me complete the porting process. #Jio #MNP

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    WARNING: Don't buy @ViCustomerCare @VodafoneIdea_IN Vi is the creator of this scam. The plan shown in Vi App is NEVER the plan you get. I recharged ₹199 for 1GB/Day + 2GB. After payment they gave a different plan and blamed ME saying "you recharged wrong".

  • shanus444
    Sam (@shanus444) reported

    @ViCustomerCare My internet speed is extremely slow and barely usable. Please check my network connection and resolve this issue urgently, as it is affecting my daily work. I have already messaged in inbox.

  • YuvrajKuvadiya
    Yuvraj kuvadiya4 (@YuvrajKuvadiya) reported

    @ViCustomerCare Not good network Vi

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    @ViCustomerCare After reporting the issue, your network team contacted me and informed me that there is no 5G network available at my location. @ViCustomerCare

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare It’s been three days, since i have reported the issue. Everytime, I contact the chat support, they collect basic details, assures tht someone would call me. Chat session is terminated by agent without taking confirmation. First thing after u fix issue, i wd port to @airtelindia

  • AdetyaChopra
    Adetya VN Chopra (@AdetyaChopra) reported

    @ViCustomerCare Hi! My number ported from Airtel to you and since the deactivation of the Airtel number, VI shows no network. You CS is not helpful. Can you assist me?

  • Manuushya
    Manuushya (@Manuushya) reported

    @ViCustomerCare Internet down at below location from past 5 hrs. Pancharatna Nagar, Pimple Gurav, Pune , 411061

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare It has been a long time, and I still haven't received any satisfactory response regarding my mobile number. I need my SIM reactivated as soon as possible. Is this really how you treat your customers? No one is listening or taking responsibility.

  • ashish_2718
    The_Optimist (@ashish_2718) reported

    @ViCustomerCare my number has been suspended and this guys are not activating. I will port it to you guys in postpaid will you be of any help…

  • InjunMo
    ***** (@InjunMo) reported

    @ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.

  • Husaink_59
    Husain Khan (@Husaink_59) reported

    @ViCustomerCare no network in my locality since 3 hrs... What u guys are doing... What u guys are charging for... Resolve it ASAP.. Don't ruin my weekends please

  • almeida_regan
    Regan Almeida (@almeida_regan) reported

    @ViCustomerCare network has been down for 4 days in Nirmal, Vasai (PIN 401304)after the heavy rains.Power is back in most tower locations since yesterday, but there is still no mobile signal. Residents are unable to make calls or use data.Kindly restore th network at the earliest

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @ViNewsOfficial Bhai kuchh hua mere issue ka? Talking to chat support - same copy paste replies, twitter - dead man operating @ViCustomerCare , vi customer care email id - operated by full time sbi manager whose primary job is to serve lunches in sbi.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Customer is not responsible. SMS came after payment. I can't check SMS before paying. So either give me the plan shown in App or refund ₹199. "Refer above response" is not a resolution

  • trading__life__
    trading life (@trading__life__) reported

    @ViCustomerCare I even can't login your application to raise ticket since morning, worst service, work on this asap, many people are effected

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • VIINAY24
    vinay (@VIINAY24) reported

    ...@ViCustomerCare Facing complete network blackout in my area. No signal bars, unable to make calls or use mobile data. Please check and fix this outage immediately

  • patro_as
    . (@patro_as) reported

    @ViCustomerCare What is the eta of fixing issues.I would be forced to change my sim

  • khanaamir1991
    Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reported

    @ViCustomerCare @pib_comm @CMOMaharashtra Gavan Pada, Chembur-74 has been without a Vi network since 7:00 AM. Thousands of users are unable to make calls, use mobile data, or receive OTPs. This is unacceptable. Restore the network immediately and provide an official update.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Don't accuse me of lying. I recharged ₹199 ONLY after checking the offer on Vi App. The problem is with YOUR system, not me. If your backend isn't showing the offer, that's Vi's issue. Customer shouldn't suffer for company's system failure. Resolve this.

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    Dear @ViCustomerCare , This is misleading. I was getting Unlimited 5G on the same device and at the same location earlier. After recharging with ₹719, the promised Unlimited 5G is not working.

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare @ViCustomerCare sudeep I am not prepaid customer I am post paid customer check your messages i have give my registered no.