Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (58%)
- Total Blackout (20%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Patna, Dārjiling, Sūrat, Ahmedabad, Lucknow, Chhindwāra, Bengaluru, Kanpur, Babugarh, Cochin, Agra, Kozhikode, Pune, and Allahābād.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 10 hours ago |
|
Patna
|
Internet | 23 hours ago |
|
Dārjiling
|
Internet | 1 day ago |
|
Sūrat
|
Internet | 1 day ago |
|
Ahmedabad
|
Internet | 2 days ago |
|
Lucknow
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ved (@vedanshchn) reported@itsroni4u @kaleemansari1 @ViCustomerCare It works very well in Delhi NCR region and I’ve been to Uttrakahnd twice and it still never disappointed. The worst decision would be to continue supporting monopolistic competition killer.
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Md Musharraf Hussain 🇮🇳 (@imdmusharraf) reported@ViCustomerCare @ViCustomerCare My issue is still not resolved. I have already contacted customer care and also sent a DM, but there has been no proper resolution yet. Please look into this urgently and resolve my issue as soon as possible. #Vi #CustomerService
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naresh gajji 🇮🇳 (@nareshgajji1) reported@ViCustomerCare Hey @vicustomercare can you just look at pin code 508218 there is no indoor coverage, The main drawback was Vi indoor coverage please quickly fix it otherwise we switch to Jio.
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NullVoid (@mixxvice) reported@ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.
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Yasher (@PavanMunagala) reported@ViCustomerCare My first SIM was Idea, but I had to port out because of signal issues. Hopefully, with your new network upgrades, I’ll be back to Idea again! 🤞
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Sandipan Manna (@SandipanManna15) reported@ViCustomerCare The issue got resolved. Thanks @ViCustomerCare :)
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Vidyut (@Vidyut) reportedUpdated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.
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Adil Faizi (@adeel9026) reported@ViCustomerCare Still no update on my postpaid to prepaid request despite multiple follow-ups, store visits, and payment done as instructed. It’s been almost a month with no resolution. I cannot wait anymore—will be forced to switch to another network if not resolved immediately
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Laxdip (@GautamLaxdip) reported@ViCustomerCare Network change kr mc pahle..
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare instead of paying huge money for promotion, try to fix your services and plan, then you don’t need big celebrities , I remember the days when #Hutch was using only a Cute Dog to promote. “Wherever you go, our network follows” but you ruined Hutch
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Thanasekar K (@thanasekar_) reported@ViCustomerCare Is this the change you have got? Really? We are expecting something that benefits customers who want to switch from other network. Since Airtel has raised minimum recharge plan to Rs.350/- We assume that you won't do the same mistake.
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Sunder Lal (@sunderlalrwr) reported@ViCustomerCare No improvement of network in last 10+ years with my number... How much I have to wait 😭😭
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Adil Faizi (@adeel9026) reported@ViCustomerCare After multiple follow-ups, store visits, and payment as instructed, my postpaid to prepaid request is still unresolved. Constantly being redirected with no solution. Losing trust—moving to another network now. #CustomerExperience
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Rahul Mahato (@RahulMa69765623) reported@ViCustomerCare Is it true that BSNL and VI are planning to share their network infrastructure and towers to give more reliability where bsnl will not vi will support where vi will bsnl will support?
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dhruv (@aplanetist) reported@ViCustomerCare I am disappointed with your services, using your ₹859 recharge where it was mentioned that this plan includes unlimited 5G, but after my 1.5GB limit the network stops working. I tried calling customer care, but the call bot does not help me connect with a human.
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Consumer Grievance India (@ConsumerGriev) reported@ViCustomerCare @TRAI @DoT_India For the past month, the network drops constantly, internet stops working for 30 minutes after running for just 5 minutes, and 'G' appears. Completely poor service! Please resolve this permanently. #Vi #VodafoneIdea #NetworkIssue
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SantoshMandaSevakKamble (@santoshmkamble) reportedThere is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahikyanagar (Ahmednagar), Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month.
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Sirphiri (@Syrphiirii) reported@ViCustomerCare what is with you guys that you put a customer on hold for 30 mins and just disappear? Why have a customer service if you can’t service the customer
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Rekharam28 (@rekharam28) reported@ViCustomerCare 342312 pincode jakhan village jodhpur district Very poor network issue
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Sach (@rahulp_iitk) reported@ViCustomerCare I ve been Vi/Vodafone/hutch/Orange customer for 20 gears
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Akhil (@Akhil3017) reported@ViCustomerCare Hi @ViCustomerCare We want you presence in this location Basava Colony, Belagavi, Karnataka, 590010 is the pin code. You don't have good coverage in this location. Come to this place. Willing to port to your network from @airtelindia as they are charging too much now days.
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Mohammad Huzaifa (@mdhuzaifa_7) reported@ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G
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Professor (@maichillhoon) reported@ViCustomerCare My internet is not working at all in my area. I can't Even do simple google search since last 10 days. I am waiting to end the recharge and port it to another sim
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susanta saha (@susantasaha26) reported@ViCustomerCare Only change in logo. No improvement in service, network etc. even the utility payment section in the VI app is not working since last 2 months and your customer service team has no update on that. Such a rubbish company
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Rajat (@abeyaaaaaar) reported@ViCustomerCare I just wanted to share my advise, those funds could have been used on your network to provide good network service to existing customers. When existing customers share the good feedback of your network, that's what get you more customers. Not a fandom of SRK
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Amit (@amit0102kr) reported@ViCustomerCare I am using current number since 9 years i have only one problem, ward,opd and emergency of Safdarjung Hospital has only availability of airtel network, just insure that network of vi will be available there, I’ll switch
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Rajat (@abeyaaaaaar) reported@ViCustomerCare Rather than making rich people more rich, you should work more on your network
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SantoshMandaSevakKamble (@santoshmkamble) reportedThere is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar (Ahmednagar), Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month.
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MR FIXIT (@rofulnai) reported**** jio and airtel now... It's time to switch to @ViCustomerCare coz of SRK KING...
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Anjali Ramalingam (@AnjuRamalingam) reported@ViCustomerCare I am desperate to change my network other than Airtel Jio the only option is Vi but these guys do not have network no proper 5G network. This is a big opportunity @ViCustomerCare just improve network and millions of customers will fly towards you