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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jabalpur, Bengaluru, Guwahati, Delhi, Panaji, Jaipur, Gangānagar, Pune, Raipur, Mumbai, Imphal, Jodhpur, Lucknow, Durg, and Chhindwāra.

CityProblem TypeReport Time
Jabalpur Total Blackout 3 hours ago
Bengaluru Phone 4 hours ago
Guwahati Internet 9 hours ago
Delhi Internet 21 hours ago
Panaji Internet 22 hours ago
Jaipur Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ddososossi
    littmann (@Ddososossi) reported

    @ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare I'm using a 5 Mobile have an Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI

  • alone_4evr_
    SYN-SYN/ACK-ACK (@alone_4evr_) reported

    @ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • abhinavprasoon
    Abhinav (@abhinavprasoon) reported

    @ViCustomerCare @ViCustomerCare is just responding stupid posts to buy time. Same question in every dm and they are firm that what was spoilt by them on 13th will be resolved only on 22nd by when I would already be back in India. Will port to another carrier. Very bad experience. #Viscam

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • anjusabu
    That squirrel (@anjusabu) reported

    Confused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +

  • EricRaji
    Chichaaa7 (@EricRaji) reported

    @ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare Any updates @ViCustomerCare . No callback or anything from the team yet. The network continues to remain pathetic!

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    @ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    @ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet

  • srk82482
    shaikh sharukh (@srk82482) reported

    @ViCustomerCare No need of that now as i am going to port my network

  • iAarushPal
    Aarush Pal (@iAarushPal) reported

    Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day

  • Akshay_Speaking
    Akshay Panchal (@Akshay_Speaking) reported

    @ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My number 7976566719 has been suspended since Friday night. Multiple complaints, emails & tweets, yet no resolution. Communication is completely disrupted and my work is affected. Resolve today or I will file a police complaint.

  • bottom_bangya
    Bhavya Ruparel (@bottom_bangya) reported

    @ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Not a single customer had visited your Shakar Nagar branch till the time _ I was at your store

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare I don't see any benefit on being on the same network, uninterrupted since 2002 _ Yes 2002

  • WhisperThewhis
    S5 (@WhisperThewhis) reported

    @ViCustomerCare @JioCare You guys have some of the most pathetic networks I have come across. Does not even work 5G most of the times. And even in 4G I'm not receiving msg, pages not loading while travelling in central line mumbai. Network gaand me gusake baite ho kya?

  • 303Muli
    Mitrajsinh Muli 303 (@303Muli) reported

    @ViCustomerCare vi app is down !

  • itsrajen
    #Rajen Shah (@itsrajen) reported

    @ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    @ViCustomerCare Every reply asks me to DM. Every DM feels like it disappears into a black hole. At some point, customers stop asking for support and start looking for another provider. #Vi #CustomerExperience

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    Gross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!

  • _ArifAbbas
    Arif (@_ArifAbbas) reported

    @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥