Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 19: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Patna, Bhopal, Guwahati, Pune, Kozhikode, Indore, Dehra Dūn, Senapati, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 4 minutes ago |
|
Mumbai
|
Internet | 19 minutes ago |
|
Patna
|
Total Blackout | 6 hours ago |
|
Mumbai
|
Total Blackout | 11 hours ago |
|
Bhopal
|
23 hours ago | |
|
Guwahati
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ngulom_karlo (@themandes1) reported@ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi
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Ramanuj Kumar (@rk_lawyer) reportedPrivate messsge option not working @ViCustomerCare
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beast_logu🐐 (@beast_logu) reported@ViCustomerCare last post continuation waited at 4:00, 5:00, and 6:00 PM, but he never called. I tried calling him five times, but he never picked up. This is the worst experience ever with Vi! 😡" i will cancel the order in my life i never choose vi😤
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!
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Mk (@Moinudd62852259) reported@ViCustomerCare This is the exact same copy-paste reply I’ve been getting for 2+ months. No resolution, only calls/messages and then silence. Meanwhile, I’m being charged for a service that doesn’t work. Stop the scripted responses. Fix the issue or process a refund immediately.
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JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported@ViCustomerCare Some one calls me and ask to generate port request. Can you stop such stupid calls
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Vishal S (@vishalshyams) reported@ViCustomerCare Now a days not even receiveing sms in your network
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Nitin (@Nitin87665767) reported@ViCustomerCare I am delete this please resolved my query Asap @JM_Scindia plz help sir
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kumari manisha (@kumarim15777050) reported@ViCustomerCare very worst internet speed claims 5G IN jaipur still many locations are not covered. Even not speed good 4G.
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Rahul Kasat (@RahulKasat007) reportedAlso received calls pressuring me to delete my tweet—this is harassment. Call recording available. Resolve the billing issue instead of intimidating customers. @ViCustomerCare @TRAI @DoT_India
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Ravi Kumar T (@ravikumartne) reported@iSatishAgarwal Yes. We have even worst customer care @ViCustomerCare You can’t ever try to beat them.
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Deepak Mall (@deepakscorpio81) reported@ViCustomerCare finally port done to airtel after pathetic service fo vadafone.. 4 numbers in family plan ported to airtel..bye bye vodafone after 20 yrs
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Harshit Gupta (@AtHarshitGupta) reportedI submitted a SIM port request on 16th. Got confirmation message that it would be activated on 18th, but now my old SIM is already deactivated and the new SIM is still not active. This is causing major inconvenience as I have no network at all. Please resolve @ViCustomerCare
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare shame on you vi It's worst network experience
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Nitten G (@SimplyNG24) reportedDear @ViCustomerCare I am experiencing network issue since morning in #KATRAJ #PUNE. Also logged a complaint. It needs to be resolved TODAY! And not by 22nd.
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Deepak Salwan (@blueaquarian123) reported@ViCustomerCare You are not of any help. The world's MOST HORRIBLE CUSTOMER SERVICE IS VODAFONE INDIA.
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K Ramesh (@Rkdpune) reported@ViCustomerCare poor services being g provided. Not sending the network settings. Failed to compare with other network providers. Browsing can not be done facing inconvenience while opening ans site. Let the VI think and make the network speed better in future
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Mohan (@Mohan59939859) reported@ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.
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Ashu ( आशु ) (@ashutwit) reported@ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.
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Santanu Chatterjee (@Santanu2015Cap) reportedI am a VI customer since 2013. @ViCustomerCare @TRAI the recharge plans need to be improved. If I recharge at 11 am on 18 April for 30 days, why does the plan expire at 12 midnight on 17 May? Should it not expire at 11 am 18 May? We pay for full 30/28 days.
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Rajvir (@AI__code) reported@ViCustomerCare Last 2 days I faced the same problem. No internet on my area. Your Sim mobile phone only showing me network. I already complained multiple time but your customer support would not. be help out me
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kishan biswas (@Kishandeb1994) reported@ViCustomerCare The Vi store did not provide the actual SIM card for my second connection; instead, they gave me a different one. Because of this error, there is no network coverage on this SIM. Now, the store is insisting that the SIM owner must come in person for biometric verification.
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Karishma Trehan (@trehan_karishma) reported@ViCustomerCare Screwed network man @ViCustomerCare don’t have internet using Wi-Fi wtf
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Viskhi (@Viskhi2) reported@ViCustomerCare Fraud Alert My number 9820109*** has been activated on someone else's name. Upon calling Vi customer care they are just asking to wait. Not sure how much time it takes to rectify their mistake. Store PPL asks to put in social media and still no response.@TRAI @AdityaBirlaGrp
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Himanshu Tiwari (@HimanshuPM) reported@ViCustomerCare Not able to share my contact number on your provided link..Had already provided but was told to delete it..My transaction IDs are shared ISSUE STILL NOT RESOLVED
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Priyabrata Dalai (@Priyabrata189) reported@ViCustomerCare After multiple complaints same issue, the network speed is less than 20kbps. VI is providing the worst experience ever than other service providers. Now they will file a complaint and will resolve within 5 days, but no one gets to know what will happen in 5 days.
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Nitish Kumar (@Nitishkr69) reported@ViCustomerCare I contacted customer care but they did not solve my problem so I tweeted this and I am still not able to DM you, I want my issue to be resolved as soon as possible.
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SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
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PM06 (@PM240918) reported@ViCustomerCare I have replied you and asked not to call to bother me.Issue is clearly mentioned and suggestions on private chat.
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Siva Gabu (@iamsivagabu) reported@ViCustomerCare Even after home kyc if sim suspended because i didn't answered some spam calls for secondaryverificationwhich is no information. This is called atrocity of service provider. My account number 88787800. @JioCare @airtelindia Do you have any clue.