Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 8 hours ago |
|
Kottayam
|
Internet | 15 hours ago |
|
Kawardha
|
Internet | 19 hours ago |
|
Pune
|
Internet | 2 days ago |
|
Kanpur
|
Total Blackout | 2 days ago |
|
Bhopal
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare You people are such a pathetic bunch of unprofessionals, now it’s almost 72 Hrs but still no sign of resolution/service from your end. No wonder why you are doomed. @KumarMBirla
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Md Nayeemuddin Khan (@_nayeemkhan_) reportedAfter 3 months of poor network, I finally recharged my Vi SIM. I avoided it because of the negative feedback, but I'm glad I tried it. Airtel and Jio didn't work well in my area. Now I'm getting 30 to 35 Mbps in Kolkata. Thank you, @ViCustomerCare! 💛
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare This is pathetic, instead of resolving my issue and delivering my new SIM, you keep on calling me and telling me that I need to wait another 24 Hrs i.e 72 Hrs from the time of booking and guess what you will make me wait till 71 Hrs. This is laughable. @KumarMBirla
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tabreez khan (@tabreznokia) reported@ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care
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pvv (@PralhadVernekar) reported@ViCustomerCare its 3 days since i raised my complaint here to get a new sim card . The executive at the store told me that pan card (original) can not be used as it is in b&w. This is clearly age descrimination. Please provide me email address of your legal department.
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Birbal Pandit (@panditdevbalraj) reported@ViCustomerCare 8428425028 not getting any single payment was due for last month i have cleared One month of payment there after also no single even not getting option promise to pay emergency need make call kindly help even due to no single not able to dial customer care also
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Tej Tirumala (@tejtirumala) reported@ViCustomerCare I called 199 multiple times but there is no option to talk to an agent. Is this the customer care number or something else? 🙏
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humourously_sarcastic (@Humourously_S) reported@ViCustomerCare i recharged in the wrong number and want immediate help regarding this and transfer the plan to my number . Help me before another person consumes the balance .
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare TWEET (4/6) Recently, when I decided to port my number, your customer care executive Amit requested me to give Vi one last chance. Trusting his assurance, I recharged again and waited for a week. Unfortunately, nothing changed.
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Learn Loop🏆 (@LearnZloop) reportedDear @ViCustomerCare, I got my SIM ported to Vi through a roadside vendor 2 days ago. The vendor told me that an unlimited recharge was included with the porting process, but after my SIM got activated, I found that no recharge has been done. The vendor is not available now, and I am unable to make calls. Kindly look into this issue and help me activate the promised recharge as soon as possible. I can share my mobile number and other details via DM. Solve the issue immediately
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pratik biswal (@pratik9283) reported@ViCustomerCare @ViNewsOfficial network site of Vi situated at AT- KHAJURIAKATA, PO- BALIMI,BLOCK-HINDOL,DIST-DHENKANAL, ODISHA, PIN-759020 is down since 2 days. Kindly get it recovered soon. Or else we have to port out from VI. Both 4g and 2g is down here. Mob- 7992848608
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kumar Sunil (@Kumarsunil2531) reported@ViCustomerCare I made a recharge of 179 in vi number. But it seems call and sms barred. Please solve this problem as soon as possible. I have urgent work for it
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Shubu (@Shubham94428667) reported@ViCustomerCare I replied all your queries kindly resolve this issue asap
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Jason (@FittleLucker_36) reportedHey @ViCustomerCare I am trying to port my sim to an esim, your store is incapable and this is a bit urgent. Please help.
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Thavanessh (@Thavanessh) reportedThanks for your reply @ViCustomerCare. I’ve sorted the issue. Still disappointed with my local network @CelcomDigi where I paid and no reply.
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Manodwip Kundu (@manodwip) reportedAfter switching from @ViCustomerCare , @JioCare I think Vi was more caring than you, they have better services I think. Though they have lot of problems, but you, your service just disgusting in our area. Sorry Vi😔 I will back after three months.
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SK 🇮🇳 🇦🇪 🇺🇸 (@doz4204) reported@ViCustomerCare Hi I recharged 100 inr, still am not getting incoming calls.. please help @TRAI it’s asking to recharge with data, then only I will get incoming calls..
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reportedNo resolution ever after 72 Hrs, whereas I have paid money in advance. Pathetic that @vodafone in India is headed by bunch of unprofessionals. Even after payment and lapse of 72 Hrs, several follow ups and calls to Customer Care @ViCustomerCare is not able to deliver a new SIM.
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RakeshSabat (@RakeshSabat5) reportedStill data not working have reached of 399 for 28 days @VodafoneIN_News @Vicustomercare
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Imran Ambani (@ImranAmbani2) reportedHi @ViCustomerCare Recently ported my number from Jio to Vi just 1 day ago, but facing severe network issues in my area. I am not even able to make or receive calls! 📍 Location: Tandwa,(Jharkhand) - 825321 Kindly look into this network outage and resolve it ASAP
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sagar mahamuni (@mahamuni_sagar) reported@ViCustomerCare Thanks for launching 5G service in Solapur SSA.
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Dharmendra Kumar (@dharamhbtik) reported@chairman_8555_ Everyone is cheating customer including telecom operator @ViCustomerCare . They are doing a big scam with their customers . Be aware of this fraud company
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Alien X (@Its_Bluis) reported@ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare TWEET (2/6) Your network team even visited my area. Later, I was told that waterlogging at the serving site prevented network optimization, and my complaint was closed. How can the same excuse continue for almost 3 years without a permanent solution?
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.
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Dharmendra (@dharam_hbtik) reported@ViCustomerCare You are glad because you scammed one person by adding to your network , but don’t worry I will make sure not to spend more than 90 days in your network . Worst customer service and worst network service
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Timeless (@sangramdasiam) reported@ViCustomerCare Pls don’t call me and give me cosmetic changes when i have used ur network for over 11 years there is not enough network
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RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reportedreporting an issue with my new SIM card ordered for the mobile number 7*****82526. Although the SIM was delivered and activated three days ago, I am currently unable to receive any network signal on my mobile device. Could you please investigate this matter @ViCustomerCare
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Mohit (@MohitxDunedain) reported@ViCustomerCare I don't really understand the delay from your side. My sim was verified and it was working but your guys shut it off and now I have to bear the consequences of it, while your executives can bring up the most random excuses to escape the blame when I visit the store for support.
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Svaroop Jesangbhai (@SVASvaroop) reportedPaying for 4G but getting zero Network! @ViCustomerCare please fix the issue at Paldi Rathod 382810. Stop relying on pincode level data. Bilodra and Charada have great signals but we are left with nothing. It is very annoying to run outside every time the phone rings. @JioCare