Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Udaipur, Lucknow, Chhindwāra, Mumbai, Shillong, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Udaipur
|
Total Blackout | 8 hours ago |
|
Lucknow
|
Internet | 10 hours ago |
|
Chhindwāra
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Shillong
|
Phone | 2 days ago |
|
Lucknow
|
Total Blackout | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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Asad Ansari (@theasadansari) reportedI sent you contact number 12 hours ago but I have not been contacted yet, please take note as there is some emergency. @ViCustomerCare
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Rohit Patialvy (@rohitpatialavy) reported@ViCustomerCare Network issue location sai ns nis patiala fluctuation voice or internet both issue
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Ashutosh (@unashutosh) reported@ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072
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Mohsin Ansari (@mohsinansari892) reportedHey airtel @airtelindia Internet not working... How many times will I be complaining.... Is there any solution... Or should I Port My sim to @JioCare or @ViCustomerCare
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Vishal Shah (@vkshah1981) reported@Airtel_Presence @airtelindia @ViCustomerCare To my utter disgust, they are sending me an invoice of Rs. 179.53 for services that they could not fulfill as promised. I had been their customer who paid 6 months in advance. This is how they repay their loyal customers.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare My concern is very specific and requires a clear resolution: 1. I never authorized the ₹210.17 Vi Movies & TV subscription/auto-renewal. 2. I have repeatedly asked Vi to provide the activation, consent/OTP and usage proof, but I have not received it yet.
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VIVEK THAKUR (@vkthakur0907) reported@ViCustomerCare your network is useless, return my money and **** off
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Nutty_Professor !! (@Nutty_4PM) reportedpoor Vodafone @ViCustomerCare ... your customer care people have no knowledge. I have been requesting for an address change but your executive is asking me to upload adhaar card, when i told her that adhaar is of different address. She wants me to upload rental agreement which i did and it was rejected by your company. now she wants me to upload adhaar (which is of different address) amd rental areement both ? does she now know that only one document can be uploaded in your app. What kind of idiots are sitting in your care ?
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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Piyush Pratap Singh (@puzz007) reported@ViCustomerCare The 72-hour TAT expired today at 2:20 PM, yet NO SIM DELIVERED! Called 8141018180 and again spoke to Javed today at 2:04 PM, only to get another hollow promise. Your 72 hrs promise is broken. Stop making fool of customers & deliver my SIM now! @ViCustomerCare @TRAI
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.
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BHAVESH Patel (@Bhavesh1231988) reported@aditiraval @ViCustomerCare @SamsungMobile Go for Airtel ASAP, for primium service Airtel postpaid is the best
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Satyabrata Moharana (@BindassPAPU) reported@ViCustomerCare As per mails and calls that should be delivered within 72 hours which means today I am supposed to get the same. Now it's about 7 PM, 12th Aug still no communication on delivering the SIM. What kind of service ?
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Ashutosh (@unashutosh) reported@ViCustomerCare Why is there no resolution yet? It has been 5 days.
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VIVEK THAKUR (@vkthakur0907) reported@ViCustomerCare Abe kitni baar bheju kya krte ho tumlog?? Just return my money and **** off
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VIVEK THAKUR (@vkthakur0907) reportedDear @ViCustomerCare I went to download a 2gb file through your network, it's showing 20000000000000000000+ years to download so I don't have too much time so just refund my money or also let me know what I do this **** sim card?
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Sufiyan, Sudeep, Palabi — same script. The issue is public. Vi is allowing marketing calls from regular numbers. Regulators are failing to enforce. Fix it in the open, not in private chats.
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Jamun (@senyora2025) reported@Sourabhkikral @ViCustomerCare What happen, problem solved?
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Shubu (@Shubham94428667) reported@ViCustomerCare I already given you the required information you asked for nad more important i explained everything to your customer support on call and they are asking same question again and again
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K'sv SARKAR (@FeluDa_001) reported@ViCustomerCare Please clarify if my order is for a new postpaid SIM or MNP—I need a direct answer, not a copy-pasted template. If support can't give a simple yes/no, starting with Vi is already proving useless. Hoping for a real answer. @BSNLCorporate are you available in Delhi NCR?
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Ashish Shah (@AshishS87919850) reported@ViCustomerCare No trust in your explanations. I will find the law and rule whether a service provider in India can deny to furnish printed bill or not. I AM HAVING RECORDINGS 9F REPLY RECEIVED FROM YOUR CUSTOMER SERVICE DEPARTMENT IN WHICH THEY CLEARLY DENIED.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare subscription and activation records lies with Vi, not the customer. Also, instead of asking me to prove that I did not use the service, please check your own system records and verify whether I actually used Vi Movies & TV or watched any content through this subscription.
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Tank Devang R. (@tank_devang) reported@ViCustomerCare My actual Vi number is: +91 7041******* @ViCustomerCare Please check whether the recharge can be reversed/refunded and let me know the available options under Vi's policy. I request you to please treat this as an urgent customer-support request.
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.
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🇮🇳RAR🇮🇳 (@anireddee) reportedMy SIM was first wrongly activated as postpaid, then switched to prepaid, and it still isn’t working. This issue is causing unnecessary inconvenience and delay. @ViCustomerCare (3/3)
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Jyoti Prasad Kalita (@jpkduni) reportedI had a Vodafone connection which is dead now . I want to renew it . Help me @ViCustomerCare
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krishnakabra (@krishna8783) reported@ViCustomerCare ..Very poor coverage near chandani chowk paud Road Kothrud..it's happening since 4-5 days..big plan but poor service..plz improve
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare and ₹610.68 payable, including: ❌ ₹210.17 – Vi Movies & TV subscription — I never requested/authorized this service and I have no connection with it. ❌ ₹100 Late Payment Charge — the bill itself shows a ₹100.01 discount against it. Why is a late fee being charged and