Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Indore, Bengaluru, Jodhpur, Pune, Thiruvananthapuram, Kolkata, Patna, Aizawl, Shillong, Jaipur, Rohtak, Ahmedabad, Panaji, and Delhi.

City	Problem Type	Report Time
Lucknow	Internet	4 hours ago
Indore	Total Blackout	6 hours ago
Bengaluru	Internet	7 hours ago
Jodhpur	Internet	8 hours ago
Pune	Internet	9 hours ago
Thiruvananthapuram	Phone	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mangesh (@mangesh973) reported 7 minutes ago

  @ViCustomerCare No help from customer care after raising concern on network problem. Doing advertising that we are installing 100 tower's every hour and no proper network in metro cities. @TRAI Please help to get proper network in Metro city like Pune.

• 
  Mhd.Tabish🇮🇳 (@Iammhdtabish) reported 7 minutes ago

  Dear @ViCustomerCare I have already raised multiple complaints and sent several emails regarding the poor network coverage in my area. Every time I receive a call from your team, but the issue remains unresolved. #vi #networkissue #poorservice

• 
  MG.Ansari (@mgansarii) reported 9 minutes ago

  @ViCustomerCare My problem still not solved

• 
  Yogesh Joshi (@2Yogeshjoshi) reported 9 minutes ago

  @ViCustomerCare is getting worse day by day. I have been a user of Voda since 2006 with two connections, now as I am facing a issue with a recharge, when called customer care, they just disconnected in between without giving any resolution. It's such a hard work to connect them.

• 
  Aazad (@Ajadsingh19) reported 13 minutes ago

  @ViCustomerCare @CKFasluRahman Even the Internet service is worst

• 
  Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported 15 minutes ago

  @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?

• 
  I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported 15 minutes ago

  I called 198 @ViCustomerCare to report the network issues.However, instead of assuring me that the problem would be resolved,the customer care representative simply told me“You can port your number.”As a customer, such an irresponsible response is truly surprising & disappointing

• 
  Bhagwat (@RTIdivesh) reported 18 minutes ago

  @ViCustomerCare This is your blunder service

• 
  KISHOR RUPNAVAR (@KishorRupnavar) reported 19 minutes ago

  @ViCustomerCare Your services and facilities are generally excellent. However, in the smaller villages, your towers are located at a distance of 3.5 to 4 kilometers. Consequently, network coverage is very poor. Therefore, smaller towers should be installed in these small villages as well.

• 
  Er. वरुण विजयवर्गीय (@vcube23) reported 20 minutes ago

  @ViCustomerCare Dear @ViCustomerCare to prioritise a select few your network #Vi needs 5G SA capabilities which your network don’t have. #Airtel have it for postpaid customers & #jio have it for everyone. Kindly upgrade your network from 5G NSA to 5G SA & expand coverage which is poor.

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 21 minutes ago

  @ViCustomerCare Update: Issue resolved by VI team

• 
  shubham patil (@shubham_patil97) reported 21 minutes ago

  Hi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia

• 
  Kumar (@kmrpslm) reported 23 minutes ago

  @ViCustomerCare out going call issues ?? @TRAI .

• 
  Sundar Sankaran (@sundar_s1955) reported 24 minutes ago

  @ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider

• 
  Ajievts (@ajitshah009) reported 24 minutes ago

  @ViCustomerCare Ur network is not catching in our office in South Mumbai ...since last 5 years ... If hv sims just as we hv stake else it would be in exit

• 
  Sundar Sankaran (@sundar_s1955) reported 25 minutes ago

  @ViCustomerCare Please act no response so far Don't cheat loyal customers like me sticking to the same company for years If you don't respond in 48 hours and sort out the issue I will port my number to one of other service providers

• 
  Ashish Mehta (@AshishM2) reported 26 minutes ago

  @ViCustomerCare I saw the DM. The info that I've already provided is good enough if you really want to work towards fixing the network issue. Make someone visit those pin codes & check the non-existing coverage in that entire area! It's damn simple. There's no need for 5 rounds of questions! 🙏🏻

• 
  Subhashree Sahoo (@Subhashree50520) reported 27 minutes ago

  @ViCustomerCare If your business is not running in Orissa how come you scamming MH numbers using network issues and telecom sim sellers? Some BGLR based apps like Myntra and other handsets where your apps are installed from Airtel to Vi app you have been using BGLR things to scam others.

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 32 minutes ago

  @ViCustomerCare My Vi SIM is completely out of service and unable to receive calls. The SIM shows no network even when inserted in another handset. Kindly contact me via DM/email or provide an alternate way to coordinate and resolve the issue.

• 
  Naveen (@nav_sis) reported 34 minutes ago

  @ViCustomerCare Will you respond/resolve the matter or not? I am not getting any reply/solution. @TRAI @consaff

• 
  Kanishk Sharma (@Kanishk79431688) reported 38 minutes ago

  @_mrxx__1234 @ViCustomerCare I m asking for my recharge refund as they are not providing me network they r not refunding my money

• 
  Harveer Singh Parmar (@Harveer89) reported 40 minutes ago

  I am @ViCustomerCare user but it's network service is so poor that it can't be shared on net because to do so you need a working net connection and it will not provide it so can go for a complaint.

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 45 minutes ago

  @ViCustomerCare My Vi prepaid number has suddenly stopped working in Delhi. The SIM is detected by the phone, but there is no network signal and it shows No Service. I have tested the SIM in another phone as well, with the same issue. Please check and assist urgently. 8561031482

• 
  Mangesh (@mangesh973) reported 45 minutes ago

  @ViCustomerCare @ViCustomerCare Ported from Jio and the VI network is worst than Jio. Improve it before we leave VI.

• 
  Aditya Gaurav ❁ (@PRA7AP) reported 47 minutes ago

  @ViCustomerCare I have recharged my number with 470 pack, but it says that not registered on network now

• 
  rr (@newbie00775) reported 47 minutes ago

  @ViCustomerCare help please

• 
  Brajesh yadav (@doc_brajesh) reported 50 minutes ago

  @ViCustomerCare Hi, a bill of Rs. 54.16 for your number*** with Account ID 1-6824390727093 is due with Bharti Airtel Limited. even after payment done , services are barred n no one has update in customer care even after sharing all with them

• 
  Alok Patel (@AlokPatel) reported 51 minutes ago

  @ViCustomerCare You have disconnected a number without cause or notification. Your customer care line puts me in queue and then disconnects after sometime. Your store tells me to call customer care.

• 
  Mihir Chandra Shekhar (@MCS_55) reported 53 minutes ago

  @ViCustomerCare if you really want to help..just stop playing stupid messages when we dial a number. is it that hard to understand ? or you're just ignoring my tweet by copy & pasting your replies ? why don't you take any action @trai

• 
  NeuBee (@Shubbu123) reported 1 hour ago

  @ViCustomerCare Responded sir, also i never received any call from your side my number is active 24/7. @ViCustomerCare Please read my DMs carefully. Later do not tell me i should have consulted before moving to consumer court. Also i am not threatening you guys just wanted to exercise my rights