Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 19: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Cochin, Gurgaon, Pune, Gangtok, Ludhiāna, Kāndi, Chennai, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Internet | 4 hours ago |
|
Cochin
|
Internet | 7 hours ago |
|
Gurgaon
|
Internet | 21 hours ago |
|
Pune
|
Internet | 1 day ago |
|
Gangtok
|
Internet | 2 days ago |
|
Ludhiāna
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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Tanya Pratap (@prataptanya) reported@ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number
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Sharukh (@RihanKh62331704) reported@ViCustomerCare Hello Team, My Vi number has been deactivated and is showing "Number Invalid". Due to a medical condition, I was unable to use my phone or manage recharges for a long period. I have now recovered, but I am still unable to move easily due to my health issues.
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ABHISHEK JAINN (@AbhishekJainn9) reportedNo network in some particular areas since yesterday .please investigate Area: ezone mall malad west @ViCustomerCare
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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sharmistha ghosal (@sharmidas) reported@ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!
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Ankush Sehgal (@aksjal8) reportedme with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?
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AYU$H DUBEY (@ayushpanditz) reported@ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary
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aakash (@sky_dca) reported@ViCustomerCare check my dm and help me regarding churn and my refund
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vedaant!! (@vdnt03) reportedThere should be a "refund" option if your service provider is not able to provide network @ViCustomerCare do one thing, just simply warn your customers that you are not able to provide network in there area kindly switch to another network provider OR JUST GIVE ME WHAT I PAID FOR
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Sachidanand Kumar (@Sachidanand1994) reported@ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402
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Akash Boro (@theakashboro) reported@ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.
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Babu Sona (@meraabaabu) reportedHey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.
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Pharmacist (@pharma_voyager) reported@ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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RAKESH KUMAR SHARMA (@RKVASHISTHA1) reportedYes absolutely right Their networking team and customer care team are not capable to solve the issue Give false statement too @ViCustomerCare Now I am also port my all (4) number to other networks
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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That squirrel (@anjusabu) reportedConfused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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Anup kage (@anupkage) reported6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane
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Mehul Chopra (@MehulC) reported@ViCustomerCare Any updates @ViCustomerCare . No callback or anything from the team yet. The network continues to remain pathetic!
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Nationalist (@rationalist65) reported@anjusabu @ViCustomerCare Same here. The IR roaming pack didn’t work and on complaining, they just compensated by reducing ₹1000 from the bill. In fact, entire amount should have been refunded when the outgoing calls were not working. It’s just a scam.
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MAN SINGH GURJAR (@beingmansingh) reported@ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam
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piyush dattani (@piyushst) reported@ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming
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Vispy Ichhaporia (@vispyi) reportedWhat a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare