1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 25% Total Blackout (25%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Patiāla, Mumbai, Bengaluru, Kanpur, Alleppey, Pune, Mormugao, Guntur, Kolkata, Chhindwāra, New Delhi, Jaipur, Hanumāngarh, and Jodhpur.

CityProblem TypeReport Time
Cochin Internet 8 minutes ago
Patiāla Internet 3 hours ago
Mumbai Phone 9 hours ago
Mumbai Internet 9 hours ago
Mumbai E-mail 9 hours ago
Bengaluru Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • iamsuds
    Sudhanshu Saria (@iamsuds) reported

    Been trying to speak to any ANY customer service agent at @VodafoneIN8 @ViCustomerCare and its hilarious how no human at the phone company will want to use the phone and talk to me to solve my issue. Trapped in a AI contained system. Progress? Welcome to the future?

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    @ViCustomerCare It has been over 2hrs since you promised a quick resolution. Still no call or message, while my incorrect bill remains active @ViCustomerCare deactivate the plan and reverse the charges now. I need to pay my bill. It's last due date is tmm. Got delayed bcz of you.

  • himan5husharma
    Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported

    @ViCustomerCare This has been an extremely disappointing experience. Despite multiple follow-ups, there has been no proper response, no accountability, and no clear resolution from your side. Disgusting service quality with equally disappointing customer support resolution.

  • Shashankmsdian
    Shashank (@Shashankmsdian) reported

    @ChennaiIPL @ViCustomerCare Give him free tatkal ticket and never call him back again

  • angkursarma
    Angkur (@angkursarma) reported

    The incoming calls are either getting failed or ends with a beep sound. What disastrous network is @ViCustomerCare. Thinking to shift to other network ASAP.

  • Ronak95542419
    Ronak (@Ronak95542419) reported

    @ViCustomerCare could you please provide better signals in up east chunar, Rudauli area pincode 231304, Previously network was good but now from around 1 month I can barely talk for 2 mins after that voice gets blur or no voice. Kindly DM for mobile no

  • _tanygupta
    Tarun Gupta (@_tanygupta) reported

    @airtelindia : your services sucks.. I am fed up with your prepaid services. Looking for an alternate now.. @reliancejio or @ViCustomerCare . Airtel has been looting me for weeks and there is no way to connect a human agent. IVR doesn't solve all issues.

  • krishna8783
    krishnakabra (@krishna8783) reported

    @ViCustomerCare ..What happen to internet in Pune..calls are disconnecting frequently..net is available intermittently.. Plz restore best service asap for which u r known to

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    What Happened to @ViCustomerCare couldn't solve a Simple problem.

  • iamsuds
    Sudhanshu Saria (@iamsuds) reported

    @ViCustomerCare Can you tell me if it is possible to simply call and speak to a human over there? The call numbers, phone numbers are expertly designed to trap the customer into an endless array of AI options. Is this intentional? do you not like speaking to your customers?

  • Dam0896
    Damodar (@Dam0896) reported

    Hi @ViCustomerCare, I need urgent help. My relative's number 9168842613 is unable to receive incoming calls and OTPs. This is an emergency as they are unable to complete a gas delivery. Please check for any service blocks or network issues also the no. Is active and recharged

  • pragyantrivedi_
    Pragyan (@pragyantrivedi_) reported

    @ViCustomerCare Premium price. Poverty-level service. Your delivery agent, Sachin Kumar, is bleeding my patience dry with endless fake updates. My grievance is a ghost in your dead system. Is this how your brand dies by sheltering incompetence? Wake up n resolve this @DoT_India

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • ajeetram3
    अजीत राम चौधरी (@ajeetram3) reported

    @ManishS58335227 @ViCustomerCare Then how to fix it, bro. Is there any app or method. And thanks for telling me about actual issue, they are not providing proper information and instructions.

  • vipwalia
    Vipul (@vipwalia) reported

    @yabhishekhd but how is this possible??? there is no network slicing in @ViCustomerCare as they still have NSA only, this is practicially not possible.

  • Harshkitweets
    Harsh Chaudhary 🌞 (@Harshkitweets) reported

    @ViCustomerCare Previous months, I wanted to close my VI postpaid SIM because I was facing multiple issues. Sometimes the internet was not working properly, and suddenly my number got suspended without any valid reason.

  • kumar_nira51833
    NIK's Voice (@kumar_nira51833) reported

    @ViCustomerCare what kind of fast service vodafone is providing? Already dm you the details about 1 PM

  • K_Aakanksha
    आkanksha (@K_Aakanksha) reported

    Extremely disappointing experience with @ViCustomerCare Paid for a 15-day international roaming pack during overseas travel, but my SIM barely worked and caused massive inconvenience throughout the trip. Now even after returning to India, there is no network at all.

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Again start Network issue .

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Same reply, rudely force me to recharge. While there is no network signal, why do I pay a minimum of Rs 179/-. Share UPC for porting. Don't waste time.

  • sanjeevdogra3
    The Dogra's 🇮🇳 (@sanjeevdogra3) reported

    @ViCustomerCare I don't need your DM. Don't bother me again and again. I suggest everyone not to opt for VI as it has huge issues related to network, services and also finances. #VI

  • AbhishekShawX
    Abhishek Shaw (@AbhishekShawX) reported

    I, ordered a Vi eSIM yesterday paid ₹365, activated my sim as well still I was unable to make or receive calls. Thought this may be resolved by the morning. This morning I see that there is no network in my device. Called @ViCustomerCare didn't receive any satisfactory (1/2)

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • angkursarma
    Angkur (@angkursarma) reported

    @ViCustomerCare The MCI service got activated but it looks like useless as it does-not show the miss call numbers when my incoming calls are not coming because of your pathetic network.

  • iamsuds
    Sudhanshu Saria (@iamsuds) reported

    How? Still waiting. All digital options are trapping me inside the same no answer bots only system. I need a call. It's quite simple, no? Does @ViCustomerCare not call its customers? Your 198 199 area all AI bot traps. Zero HUMAN support.

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • iYogeshShinde
    Yogesh shinde (@iYogeshShinde) reported

    @ViCustomerCare “A recharge was mistakenly done on the wrong Vi number. Kindly help to reverse/refund the recharge. Wrong Mobile Number: 9623416607 UPI Transaction ID: 651077760349

  • Viralfoodrecipi
    Viral Food Recepies (@Viralfoodrecipi) reported

    Hi @ViCustomerCare I have made recharge in my vi number but I'm unable to use internet. Can you pls help ASAP 🙏

  • vikram_scmit
    Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported

    Hello @ViCustomerCare I am having 2 SIMs of VI and both showing No Service from last night, all troubleshooting done still issue Persists.

  • callssg
    Siddiq Gandhi (@callssg) reported

    @ViCustomerCare Hi again services are very poor at 390001 -