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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Chhindwāra, New Delhi, Pune, Shimla, Panaji, Chennai, Bhopal, Mumbai, Ahmedabad, Vellore, Kolkata, Imphal, Rohtak, and Bilāspur.

CityProblem TypeReport Time
Bengaluru Total Blackout 3 hours ago
Chhindwāra Internet 9 hours ago
New Delhi Internet 9 hours ago
Pune Internet 10 hours ago
Pune Internet 11 hours ago
New Delhi Internet 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaNats5
    Natasha Nats (@NatashaNats5) reported

    @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

  • RihanKh62331704
    Sharukh (@RihanKh62331704) reported

    @ViCustomerCare Hello Team, My Vi number has been deactivated and is showing "Number Invalid". Due to a medical condition, I was unable to use my phone or manage recharges for a long period. I have now recovered, but I am still unable to move easily due to my health issues.

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @ViCustomerCare @TRAI @DoT_India Please help

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare YOU PEOPLE NEVER HAPPY TO HELP, YOU ACT LIKE TO HELP,👎🏿😡 BUT ACTULLY HAPPY TO #TOURCHER BY PROVIDING SLOWER SPEED 2G 3G IN THE NAME AND CHARGED OF 4G 5G! GET WELL SOON MAMU🌹 WHY NOT RECORD OF USERS CONSUMENRS COMPAINT ? WHENEVER I ASL YOUR PEOPLE SAYS NO EARLY COMPLAINT?

  • suriya1039
    Suryakumar_Sumathi👨‍💻 (@suriya1039) reported

    @ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    Hello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare check my dm and help me regarding churn and my refund

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India

  • SheriyarShaikh5
    TechBuzz YT (@SheriyarShaikh5) reported

    @ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • mail2nmeera
    Common man (@mail2nmeera) reported

    @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare @ViCustomerCare have sent a dm. The service is so awful.

  • patelirin
    Patel Irin (@patelirin) reported

    @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,

  • d_cent_anu
    Anurag Mishra (@d_cent_anu) reported

    @ViCustomerCare Hey @ViCustomerCare your service is f*cked up... That's why you loosing your customers😡

  • aksjal8
    Ankush Sehgal (@aksjal8) reported

    me with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare please learn from @JioCare and @airtelindia how to help the customer.

  • lk_hoon_me
    Laukik Todankar (@lk_hoon_me) reported

    @ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro

  • Bhimarmyup57
    Kushinagar ki awaj 🇮🇳💪 (@Bhimarmyup57) reported

    +919974647458 Sir, this number is in my name, I am not working on this number, how can I close it? @ViCustomerCare

  • saadkastic
    kirketer (@saadkastic) reported

    @ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Help me with a concrete resolution asap

  • its_pr0senjit
    Prosenjeet🇮🇳 (@its_pr0senjit) reported

    @ViCustomerCare First resolve the issue

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?

  • rahuljohar87
    Rahul Johar (@rahuljohar87) reported

    @ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people

  • Marwari_Trader
    Learner Jakhar (@Marwari_Trader) reported

    @ViCustomerCare I contacted the given customer care number. The worst part is they are asking me to cancel the order. What is this? Is there anything seriously wrong with the sales team? Kindly introspect