Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (51%)
• Total Blackout (27%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Delhi, Sangrūr, Mohali, Chhindwāra, Chandigarh, Ludhiāna, Hisar, Indore, Bathinda, Jalandhar, Shimla, Ambāla, Ahmedabad, Trichūr, and Mumbai.

City	Problem Type	Report Time
Delhi	Internet	2 hours ago
Sangrūr	Internet	5 hours ago
Mohali	Internet	7 hours ago
Chhindwāra	Total Blackout	8 hours ago
Chandigarh	Total Blackout	12 hours ago
Ludhiāna	Total Blackout	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ (@DJGabruu) reported 6 minutes ago

  @ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn

• 
  Deepanshu@Kumar (@Deepanshu197880) reported 17 minutes ago

  @ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst

• 
  Tanya Pratap (@prataptanya) reported 18 minutes ago

  @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

• 
  blu 𖢥 (@sharroness) reported 23 minutes ago

  Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

• 
  Z (@Malyk421) reported 25 minutes ago

  @ViCustomerCare I'm using a 5 Mobile have an Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

• 
  Vedant Vikram Singh (@VedantVikramSi4) reported 28 minutes ago

  Hello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.

• 
  Karan G 🇮🇳 (@carlessguy) reported 31 minutes ago

  @ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.

• 
  Tanya Pratap (@prataptanya) reported 33 minutes ago

  @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

• 
  Chirag Bartaria (@CBartaria) reported 34 minutes ago

  @ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.

• 
  Shubham (@Shubham99031444) reported 34 minutes ago

  @ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time

• 
  Rashmi Goswami (@LifeIsA21347251) reported 35 minutes ago

  @ViCustomerCare Both my numbers are not working at all. I am unable to call even to your customer care. Also, they are not picking up the call. Kindly arrange a call back as soon as possible.

• 
  aakash (@sky_dca) reported 38 minutes ago

  @ViCustomerCare please learn from @JioCare and @airtelindia how to help the customer.

• 
  Anup (@anup0191) reported 39 minutes ago

  @ViCustomerCare Network was not there for 15 min, now came back

• 
  ka (@entojeevitham) reported 39 minutes ago

  im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

• 
  Samrat Bhowmik (@universalsamrat) reported 40 minutes ago

  @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 41 minutes ago

  @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

• 
  Avinash Sharma 🇮🇳🇮🇳 (@yashvivas) reported 41 minutes ago

  @TRAI from morning i didn't receive otp and other transaction sms this is pathetic @ViCustomerCare they didn't help me till now

• 
  nseries73 (@NIRMALLYA11) reported 42 minutes ago

  @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

• 
  Ayush ✨ ( AK ) (@Mr_Ayush___) reported 42 minutes ago

  Hey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .

• 
  PRANAB (@pranab_deb1) reported 44 minutes ago

  @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

• 
  ZX RUNNER MAX (@ZXRUNNERYO) reported 44 minutes ago

  @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

• 
  Arif (@_ArifAbbas) reported 48 minutes ago

  @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥

• 
  Common man (@mail2nmeera) reported 51 minutes ago

  @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 53 minutes ago

  @ViCustomerCare Let me know the final solution else I will port to another provider

• 
  Tanya Pratap (@prataptanya) reported 54 minutes ago

  @ViCustomerCare @ViCustomerCare have sent a dm. The service is so awful.

• 
  vedaant!! (@vdnt03) reported 55 minutes ago

  I'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff

• 
  Alpha Cryp (@Alphacryptome) reported 1 hour ago

  Having unlimited 5g recharge and 5g is available in my area I am having a 5g signal but vodafone still deducts my data balance @ViCustomerCare help

• 
  Learner Jakhar (@Marwari_Trader) reported 1 hour ago

  @ViCustomerCare I contacted the given customer care number. The worst part is they are asking me to cancel the order. What is this? Is there anything seriously wrong with the sales team? Kindly introspect

• 
  Born To Win Amit Anupam (@amit_anupam) reported 1 hour ago

  @ViCustomerCare @IncTomatoe82831 Not a single customer had visited your Shakar Nagar branch till the time _ I was at your store

• 
  mayuresh_jamdar_MJ (@mayureshjamdar1) reported 1 hour ago

  @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi