Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 2: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (21%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Guwahati, Chhindwāra, Mumbai, Lucknow, Rohtak, Ranchi, Morinda, Kolkata, Hyderabad, Patna, Bhopal, Delhi, Chīrāla, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 51 minutes ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Mumbai
|
Phone | 3 hours ago |
|
Lucknow
|
Internet | 6 hours ago |
|
Rohtak
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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JD_007 (@Jhunnu19) reported@ViCustomerCare First change you network coverage before changing anything.
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Victor D'costa (@victor_d_costa) reported@ViCustomerCare I wish @JioCare was such responsive and eager to help me. Day 20 of Jiocare not delivering my pre ordered sim.
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ayussshhh (@ayushishere79) reported@ViCustomerCare why not any network in my area @ViCustomerCare my area pin code is 822112
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Siddhu Shah (@SiddhuShah55) reported@ViCustomerCare service. Stop treating customers like **** and FIX YOUR ******* SERVICE. @TRAI @DoT_India #Vi #VodafoneIdea #CustomerService
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Laxdip (@GautamLaxdip) reported@ViCustomerCare Network change kr mc pahle..
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare instead of paying huge money for promotion, try to fix your services and plan, then you don’t need big celebrities , I remember the days when #Hutch was using only a Cute Dog to promote. “Wherever you go, our network follows” but you ruined Hutch
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Trilok Chand (@TriloKChnd) reported@ViCustomerCare Phele network to thik kro
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naresh gajji 🇮🇳 (@nareshgajji1) reported@ViCustomerCare Hey @vicustomercare can you just look at pin code 508218 there is no indoor coverage, The main drawback was Vi indoor coverage please quickly fix it otherwise we switch to Jio.
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Mov_Ryx🏆🏆 (@Hidden_culprit) reported@ViCustomerCare Call drops on 5G, lower network speed. First of all rectify these issues 🤌
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund
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Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported@ViCustomerCare Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!
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Anuj 🇮🇳 (@AnujjjjjjSoni) reported@ViCustomerCare Msg kiya hain privately sirf dekhna mat Resolve karo issue I'm not genZ but my patience is wining and it's not entertaining 🤬
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zubair ahsan (@zubairdiesel) reported@ViCustomerCare when on earth your lazy team will send my invoice …. this is the height of lazyness and kaamchori … what the hell is this customer care is ? these bunch of idiots sitting in vodafone no doubt it is sinking … no accountability so far for the tiny thing i asked
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Siddhu Shah (@SiddhuShah55) reported@ViCustomerCare An apology means NOTHING when the problem is still not fixed Customers are being denied incoming calls and critical OTPs and Vi’s response is just a copypaste apology and a DMThis is unacceptable We pay for a service not excuses Stop wasting customers time take responsibility
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Rajat (@abeyaaaaaar) reported@ViCustomerCare Rather than making rich people more rich, you should work more on your network
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SantoshMandaSevakKamble (@santoshmkamble) reportedThere is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar/Ahmednagar Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month. @TRAI_OHD @TRAI kindly take of the permission and other necessitie
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Mohibbul Haque (@MohibbulHaque3) reported@ViCustomerCare Why Your Service Not Available In Pin Code 854325 If Available Give Me Information Immediately @ViCustomerCare
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Vidyut (@Vidyut) reportedIndia just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare
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Jay (@jayhulke) reported@ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here
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ganesh pratap singh (@SinghGaneshp026) reported@ViCustomerCare Not any improvement in network service.
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Mohit Mittal (@M2mohitmittal) reported@ViCustomerCare You are changing exactly booked a sim online on 23 rd August and you are not able to deliver it till today. Customer care is pathetic as hell this is when someone buys a new fancy number and want to get on board on your network, you your self don't want customer.
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🧏🏻♀️ (@Parathe_of_aloo) reportedI made a prepaid recharge yesterday through Google Pay. The payment was successfully completed, and Google Pay shows “Recharge processed”, but the recharge has still not been credited to my Vi prepaid account. And im getting poor response from customercare. @ViCustomerCare
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Aditya Raj (@_Seizer_) reported@Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.
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Shubhendu Banik (@ShubhenduBanik) reported@ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲
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Diya 🇮🇳 (@Diyaa_speaks) reported@ViCustomerCare It would be far better to spend money on expanding 5G network coverage nationwide rather than wasting it on useless advertisements.
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Akhil (@Akhil3017) reported@ViCustomerCare Hi @ViCustomerCare We want you presence in this location Basava Colony, Belagavi, Karnataka, 590010 is the pin code. You don't have good coverage in this location. Come to this place. Willing to port to your network from @airtelindia as they are charging too much now days.
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Ashin James (@HeyAshinJames) reported@ViCustomerCare I initiated the process. Payment for prepaid plan was also done but then at swlf kyc stage the page was unresponsive and not able to resume. Can you please help? I have the order number.
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Vivid Insaan 🧛 (@UnboxedDrafts) reported@ViCustomerCare Sh!t is now ****
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NullVoid (@mixxvice) reported@ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.
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Shhubhaam Chaudhary (@Shubhuchuodhary) reportedTerrible experience with @ViCustomerCare Order ID: DCHD26082610651 | Paid | Chandigarh 72+ hrs passed & 5 calls later—0% action, only template replies. No delivery attempt made. Cancel my order & refund