Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Nashik, Guwahati, Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Nashik
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 5 hours ago |
|
Thiruvananthapuram
|
Internet | 10 hours ago |
|
Delhi
|
Internet | 12 hours ago |
|
Wardha
|
Total Blackout | 14 hours ago |
|
Kanpur
|
Phone | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Shah (@AshishS87919850) reported@ViCustomerCare No trust in your explanations. I will find the law and rule whether a service provider in India can deny to furnish printed bill or not. I AM HAVING RECORDINGS 9F REPLY RECEIVED FROM YOUR CUSTOMER SERVICE DEPARTMENT IN WHICH THEY CLEARLY DENIED.
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Omkar Prasad (@omkarp524) reported@ViCustomerCare Will you sort out the issue?
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Dr. Rohit Kumar (@rohittheraone) reported@TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers
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Yakup sherif (@Mr_Sha_11) reported@ViCustomerCare @TRAI I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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Trends.. (@sunnysa98149844) reported@ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.
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विमल पाण्डे ॥ Vimal Pandey🇮🇳 (@iVimalPandey) reported@ViCustomerCare Thats the Service level @ViCustomerCare - reaching out to someone else on someone else’s message. @AdityaBirlaGrp
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KS⚡ (@Bobstone0001) reported@ViCustomerCare My network has been poor for 6 months weak signal & extremely low data speeds. Despite repeated complaints and providing proofs, they’re closed as “resolved” without field inspection or improvement. ID: APR-V02172007730 Please inspect & fix the issue.
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Dharmendra Kumar (@dharamhbtik) reportedTelecom operator like @reliancejio giving 25$ Google ai pro with their 350₹ recharge whereas @ViCustomerCare scamming it’s customer wid false promises and generating bill with extra amounts so they they can run business without providing any services . Be Aware #VI is worst
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Bikram (@Bikramk04) reported@AHSANKHARBAI No network in jharkhand @ViCustomerCare
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RealWarrior (@kraju8889) reported@ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio
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kapil sharma (@ekapil_kapil) reported@ViCustomerCare can you please just stop honking me like hell? Being a postpaid customer is a sin or what? 10 automated calls a day!!! Add reward to my number instead but just stop your irritating calls. 🙏🏼🙏🏼
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Ind telecom oprtrs separate top-up for bal from combo packs that include service validity, a standard model to ensure ongoing network access revenue under TRAI guidelines that protect SIMs from deactivation for up to 90 days with sufficient balance.
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SANGRAM GAIKWAD (@sangramGkwd) reported@ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Give me a single reason to stay. Between overpriced plans and false promises from your support executives, I’m ready to switch. Why shouldn't I port to @airtelindia or @reliancejio?
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Abhijeet (@Abhi_m02) reported@ViCustomerCare Do not write fake response on social platfotms,…if u can’t fix accept it..call me to discuss. Your team was committed 900 bill including GST for 3 connections while porting out from Jio to Vi and same thing was followed in Vi bills. Pls get it checked asap and call me to resolv
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Sai (@sai_vss) reported@ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.
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Prince Ojha 🇮🇳 (@PUBLIC_SEWA) reportedDon't use @ViCustomerCare sim, @ViCustomerCare sim is useless in emergency. No outgoing call on 112, 100, or any number.
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Thanish Garg (@garg_thanish) reported@ViNewsOfficial @ViCustomerCare Is there any way to get my sim delivered I contacted customer care daily 6-7 times They say u will Get call in morning afternoon night It is very sad to see the very bad service This is my order id your Vi Order DCHD10082655108
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Munassar Khan (@MunassarKhan) reportedPlease investigate the network issue at my location, provide a proper resolution, and reopen my complaint. @ViCustomerCare Part 3
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Nuke (@NukeistX) reported@jitendraverma__ @JioCare Bro I have @ViCustomerCare postpaid , 500rs for 4g+5g unlimited ( I pay 900 for two sim ). And I have no such issue.
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Pradip Patil (@Pradip8834) reported@ViCustomerCare OMG 😲 u really take this seriously again ? Take a rest in my case bcoz u r 2 much seriously in my case. Remember ??? Happy to help you?
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Muhammad Kathrada (@MKathrada1) reported14 days since my complaint about slow internet, and all I get from @ViCustomerCare is a phone call saying "sorry". Apologies don’t fix bad service. We pay for internet, not for excuses. Stop apologizing and fix the problem immediately! 🛑 #Vi #BadService #InternetSpeed
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare messaged me that the issue was escalated and resolved but what was the resolution? Unclear??? Instead they just sent me a link to do a new recharge. Peak customer negligence and leaving them to buy new packs. I am requesting to port my number. Pls lmk the steps.
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Ajay Sapra 🇮🇳 (@ajaysapra) reportedHey @ViCustomerCare there is absolutely nil network coverage on Nagpur Umred Highway. Nearly 90% of Road doesn't connect to your network. Please depute your engineers and executives to check the network strength along the Highway. You will be ashamed of your poor network. @TRAI
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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pratikd (@gujjuchokkra) reported@ViCustomerCare chk dm, why there are charges for poor call quality and network issues
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Happy Verma (@HappyVb5671) reported@ViCustomerCare already shared my information but why you not helping?? issue is just with my Vi number , not with other Vi numbers. Just only on my number, network gets switch to 2g when someone calls me, this is frustratin @ViCustomerCare @TRAI
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Pp (@MercenaryBrain) reported@ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I am giving Vi one final opportunity to resolve this matter properly and provide the activation/consent/usage proof and reverse the disputed charge. Otherwise, I will proceed with a formal complaint before the appropriate telecom and consumer grievance authorities and