Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Virār, Mumbai, Chhindwāra, Kanpur, Hyderabad, Sūrat, Rājkot, Roha, Nashik, Delhi, Panaji, New Delhi, Aldona, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 30 minutes ago |
|
Virār
|
Total Blackout | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Pune
|
Total Blackout | 2 hours ago |
|
Mumbai
|
Total Blackout | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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cppoppop (@UnitechShayari) reported@ViCustomerCare You assured me that you are working on my issue, case is escalated blah blah while you are not aware of the issue itself…good job. In my first screenshot there was a case number, you could have got details from there @ViCustomerCare
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***** (@InjunMo) reported@ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.
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Lalit Kumar (@lalit79520) reported@ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.
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RK (@rajgkala) reported@ViCustomerCare I submitted my IR activation request on **5 June at 11:38 AM**. On **8 June**, I received an SMS from your network confirming that my IR request had not been processed. This directly contradicts your claim that the service was activated on 7 June
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sameer (@Sameerkhan_21m) reportedDear Vi Customer Care Team, I am writing to raise an urgent complaint regarding my recent recharge. On 9987056484, I recharged my Vi number with ₹199 after checking the Vi App. The app clearly displayed an offer: "1 GB Data Daily + 2 GB Fixed Data for 28 Days".@ViCustomerCare
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Renison Pereira #TimesUpIndia (@Renison007) reported@ViCustomerCare @airtelindia @reliancejio I want to file an official complaint against both these agents Bhargavi especially and Sahil Dayma for wasting my time and energy. I am ready to provide any further information required or communication required like write an email, etc. I will also provide the call recordings.
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shardun_husain (@Shardun_husain) reportedDay 18 of asking Vi to provide the internet service I'm paying for. Months of complaints and no resolution. The same slow internet. The complaint is marked resolved but the experience says otherwise. How many more months?? 🐌 #Vi #SlowInternet @ViCustomerCare @ViBusinessIndia
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trading life (@trading__life__) reportedVery bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me who is effected but many people 🤦
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Riaa (@hathiaursathi) reported@ViCustomerCare Worst worst network. You gys have literally no Shane and no responsibility towards the customers. I have called the complaint number so many times, emailed and yet the problem persists.
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Franky (@k4ushindia) reported@ViCustomerCare @Airtel_Presence if you guys won't resolve my issue or respond to my tweet I'm gonna take legal action against you both companies
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Shiv Uikey (@ismartshiv_) reported@ViCustomerCare My VI SIM has had “No Service” for the past 1 month. The network is completely down — no calls, SMS, or mobile data are working. My recharge is active, but the issue is still not resolved. Please look into this urgently and fix the problem
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Dr. Rajendra Shinde (@veerite) reported@ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do
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Nirakar (Bharat First)🇮🇳 (@NirakarJaiHind) reported@ViCustomerCare Issue is now resolved. Thanks for the support
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Nitin Rathod Official (@NitinRathod_90) reported@ViCustomerCare You did not solve my problem, return your money to me.
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Adetya VN Chopra (@AdetyaChopra) reported@ViCustomerCare Hi! My number ported from Airtel to you and since the deactivation of the Airtel number, VI shows no network. You CS is not helpful. Can you assist me?
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Aakash (@aakashdas666) reported@ViCustomerCare No reply to my DM or complaint. Your executive cancelled my port request without my consent after I confirmed I wanted to port to @JioCare. Resolve this today or I'll escalate to @TRAI and the Consumer Commission. #Vi #MNP
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Fardeen (@Fardeen24175992) reported@ViCustomerCare Most disappointed customer. Despite requesting a 10-day extension due to an emergency situation, there has been no proper support or response from your team. Very disappointing service experience
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Abhishek Yadav (@The_avhi4u) reported@ViCustomerCare in nallasopara east area no network coverage of VI can you update or give any update regarding this. Where network will restored. And atleast we can make a call
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OWN GOAL (@RahulBh44254602) reported@ViCustomerCare @ViCustomerCare I recharged a 5G unlimited pack, but it shows my daily data is exhausted and the internet is not working. This is very frustrating. Please resolve this issue urgently, otherwise I will port my number and also recommend my family and friends to switch. .......
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cppoppop (@UnitechShayari) reported@AdetyaChopra @ViCustomerCare Bhai port kar lo airtel pe, worst customer service @airtelindia God bless you if you think vi would resolve your issue
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Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reported@ViCustomerCare Again, the entire Gavan Pada, Chembur-74 is facing a Vi network outage since 4:00 PM today. Calls, mobile data, and OTP services are disrupted. Repeated outages are causing serious inconvenience. Restore the network immediately and provide an official update. #Vi
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jeet_chetwani (@Jeet_chetwani17) reported@ViCustomerCare Unable to see all services in payments section since many days. I always pay my credit card bill and other bills through VI - please get this fixed asap Really bad experience, been waiting since a week
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Rajesh Lele 🇮🇳 (@rajeshlele) reported@ViCustomerCare - your network around Panvel is terrible. There's been an outage for prolonged periods of the day. This is near Ajivali, Shedung, and Indiabulls Greens.
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OWN GOAL (@RahulBh44254602) reported@ViCustomerCare You told me to DM, I already sent message yesterday but no reply till now 😡 I recharged 5G unlimited pack but it shows data exhausted and internet not working. What is this service ?? You fraud company
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BBR - Amplifying Consumer Voice (@BandBajaateRaho) reported@ViCustomerCare Please resolve this issue soon #bbr #consumerHelp
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Chintan Shah🇮🇳 (@cshah03) reportedMajor Network Issue - Ghatkopar Garodia Nagar @airtelindia @ViCustomerCare @JioCare
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sameer (@Sameerkhan_21m) reportedWARNING: Don't buy @ViCustomerCare @VodafoneIdea_IN Vi is the creator of this scam. The plan shown in Vi App is NEVER the plan you get. I recharged ₹199 for 1GB/Day + 2GB. After payment they gave a different plan and blamed ME saying "you recharged wrong".
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trading life (@trading__life__) reported@ViCustomerCare I even can't login your application to raise ticket since morning, worst service, work on this asap, many people are effected
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Husain Khan (@Husaink_59) reported@ViCustomerCare I have replied u guys.. Hope I will receive a resolution or any reply from ur side asap unlike yesterday
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Harry putter (@Harryputteronly) reported@ViCustomerCare Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me but mny people