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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 25% Total Blackout (25%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pathanāmthitta, Guwahati, Bengaluru, Hyderabad, Lucknow, Qādiān, Chinchinim, Chhindwāra, Pune, Bareilly, Dalkola, Cochin, Mumbai, Indore, and Kolkata.

CityProblem TypeReport Time
Pathanāmthitta Phone 6 hours ago
Guwahati Internet 7 hours ago
Bengaluru Internet 11 hours ago
Hyderabad Total Blackout 15 hours ago
Lucknow Internet 16 hours ago
Qādiān Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AR_OFFICIAL_01
    AR (@AR_OFFICIAL_01) reported

    @ViCustomerCare Why, call bearing service is not working?

  • ragulvijayrohit
    ராகுல் (@ragulvijayrohit) reported

    @ViCustomerCare If I have do the DM also it is waste of my time only bcz you don't have futuristic plan and established network so waste of my time and my recharge amount. Look at your core failure and resolve that automatically it will solve

  • RealRaghv
    R (@RealRaghv) reported

    @ViCustomerCare I'm trying to connect with you from last two weeks and you are not responding, I guess I need to port out to some other network now!

  • poojaofficial5
    Pooja (@poojaofficial5) reported

    @UzmaParveen94 @Altamash_3412 @ViCustomerCare I also have a Vodafone number. If someone calls me, my number is not reachable. Their service is so bad.

  • AshishM2
    Ashish Mehta (@AshishM2) reported

    @ViCustomerCare should improve their network coverage first. We were without any signal for 10 days in Himachal Pradesh. Saving grace were 1. Hotspot from another cell with a Jio sim 2. Hotel wifi

  • RupaliMore748
    Rupali More🇮🇳🪷🚩 (@RupaliMore748) reported

    @ViCustomerCare is worst they can't reply to any MSG then how to solve the problem?? #vi #worstvi

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare it has been more than 8 hours, no help

  • singularity_ux
    Abhishek Lakhani |-/ (@singularity_ux) reported

    @ViCustomerCare very conveniently has scammed me by showing my Oct 2025 recharge (₹509) - which ended in Jan 2026 as my current plan. Even the Vi App doesn't show my actual current plan ₹859 which I recharged in March 2026. They have cut off my data for 3 days. FIX THIS NOW!

  • sahelzz
    sahel ghosh (@sahelzz) reported

    @ViCustomerCare U morons still charge for miss call alert, U charge for callertunes, U charge for voice mail, U charge calling special no or ivr portals, U people are scammers, No proper network, But charging premium.. L a u r a p h o n e

  • RealRaghv
    R (@RealRaghv) reported

    If not resolving issue, not recharging Vi sim anymore. @ViCustomerCare

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @ModiKremil @ViCustomerCare It's a scam, bro. It will activate immediately, and only calls and SMS will be affected, with validity extended. I tested that and reached out to VI customer care, but no use.

  • aquarianfin
    Muzammil Mukhtar (@aquarianfin) reported

    @ViCustomerCare how do I cancel Amazon prime activated with my pack?

  • rbhoir
    Rahul Bhoir (@rbhoir) reported

    @ViCustomerCare - need your help with our post paid plans, currently based in the UK hence unable to call customer service or visit in person.

  • sheenbrisal
    Sheen Brisal (@sheenbrisal) reported

    @SidhantDas95056 @ViCustomerCare @TRAI Why stick with one network when there are better options out there? Explore Airtel or Jio...

  • mdiliyas77
    Md iliyas (@mdiliyas77) reported

    Yesterday night, I experienced the effect of @airtelindia's priority network. Earlier, my Airtel 5G speed used to exceed 350+ Mbps, but last night it couldn't even cross 12 Mbps. Looking for an alternative network. @ViCustomerCare #Vi

  • Shahzadalam91
    Md. Shahzad (@Shahzadalam91) reported

    @ViCustomerCare why aren't you responding. 3rd class service.

  • patil81kunal
    Kunal Patil (@patil81kunal) reported

    @ViCustomerCare Your service levels are going way down I'm actually looking for a port from Vi to airtel or Jio

  • VirkJ1987
    J S Virk (@VirkJ1987) reported

    @ViCustomerCare still my number not activated i am facing too much issues

  • mangesh973
    Mangesh (@mangesh973) reported

    @ViCustomerCare Recently ported my 5 numbers from Jio to VI postpaid. I am in Pune and the network is very bad, unable to talk properly, not easy to connect with C Care, I was expecting good service than Jio but it's more worst. 100 towers is only advertising.

  • DalviShivaraj
    Memecist. (@DalviShivaraj) reported

    @ViCustomerCare shameless thieves. You instantly pocketed my recharge money after 6 months but gave me a DEAD network. No signal at all. Forcing customers to physically visit a store for your backend incompetence is a literal scam. Absolute trash tier telecom. #ViIndia

  • mangesh973
    Mangesh (@mangesh973) reported

    @ViCustomerCare No help from customer care after raising concern on network problem. Doing advertising that we are installing 100 tower's every hour and no proper network in metro cities. @TRAI Please help to get proper network in Metro city like Pune.

  • NKO_365
    N_Kumar (@NKO_365) reported

    @ViCustomerCare Requesting you to please resolve this issue at the earliest without unnecessary inconvenience to the customer. 2/2

  • AbhishekiO
    Abhishek Bharti (@AbhishekiO) reported

    @ViCustomerCare I am on unlimited 5g plan. How my data gets exhausted? This is first time happened to me. What kind of scam you have started. That someone is on unlimited plan and in middle of night data gets exhausted. Pls resolve this issue, or will switch to jio

  • RaviRSaigal1
    Ravi Saigal (@RaviRSaigal1) reported

    @ViCustomerCare Hello Vodafone Customer care I took a new SIM for my old number Yesterday from your Outlet in Kalkaji Delhi I was told the number / SM would start functioning after half an hour So far after nearly 21 hours number still not working Please help Thanks Ravi

  • manikantaas
    Manikanta AS (@manikantaas) reported

    "The number doesn't belong to Airtel". Of course it doesn't NOW, because your failure forced me to port out! Disregarding a Deaf & Mute customer's rights is unacceptable. Big thanks to @ViCustomerCare for following TRAI rules perfectly, charging just ₹7 for MNP with a FREE SIM.

  • RaSrirahul72
    Sri 🇮🇳🇮🇳 (@RaSrirahul72) reported

    @ViCustomerCare Ported to airtel because no network of Vi.

  • Rajesh_Mum
    Rajesh (@Rajesh_Mum) reported

    @ViCustomerCare I faced challenge with soft sim of Vi, it either works on GSM or LTE/5G. When you get phone call hotspot doesn’t work. Not sure whether this issue is resolved now?

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @frustratedmanyu @ViCustomerCare You getting 2Gb per day mine got it 1Gb per day speed jhant Barobar Daily issue faced

  • manojdopssagar
    MANOJ PRAJAPATI (@manojdopssagar) reported

    @ViCustomerCare Every member of you customers support team seems to be a big lier.False promises.Misguiding customers.For the sake of increasing your customer base.. but don't they understand one frustrated customer might affect/influence at least another 60 people in his network to not take Vi

  • speakng4mground
    Altruist (@speakng4mground) reported

    @ViCustomerCare @airtelindia atleast giving network or better network to priority plan holders . But these @ViCustomerCare mf not providing network from last 1.5 years+ even after paying 1100/month I'm suffering, last thing they tell u its best possible network at ur site Pilibhit Puranpur Up