1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Indore, Delhi, Raipur, Chhindwāra, Patna, Jodhpur, Kolhāpur, Jaipur, Jabalpur, Bengaluru, Guwahati, Panaji, Gangānagar, and Pune.

CityProblem TypeReport Time
Mumbai Internet 29 minutes ago
Indore Internet 1 hour ago
Delhi Total Blackout 3 hours ago
Raipur Internet 7 hours ago
Chhindwāra Phone 8 hours ago
Patna Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare The issue is not yet resolved

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare @ViCustomerCare have sent a dm. The service is so awful.

  • NatashaNats5
    Natasha Nats (@NatashaNats5) reported

    @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare Network was not there for 15 min, now came back

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    What a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare

  • beingmansingh
    MAN SINGH GURJAR (@beingmansingh) reported

    @ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam

  • suriya1039
    Suryakumar_Sumathi👨‍💻 (@suriya1039) reported

    @ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    @ViCustomerCare Every reply asks me to DM. Every DM feels like it disappears into a black hole. At some point, customers stop asking for support and start looking for another provider. #Vi #CustomerExperience

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    @ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet

  • aksjal8
    Ankush Sehgal (@aksjal8) reported

    me with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

  • aadilontrack
    Aadil Abbasi 🇮🇳 (@aadilontrack) reported

    @ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number

  • onymous_tweets
    A. N. onymous (@onymous_tweets) reported

    @ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help

  • vdnt03
    vedaant!! (@vdnt03) reported

    I'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • alone_4evr_
    SYN-SYN/ACK-ACK (@alone_4evr_) reported

    @ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare I didn't want to be on this network, Shame on your's.

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare no network on all my numbers

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    Recharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 I visited your store after a long time because I had an issue that needed assistance. I have been associated with your store for more than a decade, so I expected a better customer experience.

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • _ArifAbbas
    Arif (@_ArifAbbas) reported

    @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥

  • mail2nmeera
    Common man (@mail2nmeera) reported

    @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?