Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 27: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (25%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kannur, Delhi, Kolkata, Patna, Udaipur, Pune, Chhindwāra, Mumbai, Ranchi, Bengaluru, Sūrat, Dehra Dūn, Gurgaon, Cochin, and Patiāla.
| City | Problem Type | Report Time |
|---|---|---|
 Kannur
|
Internet | 6 hours ago |
|
Delhi
|
Internet | 6 hours ago |
|
Kolkata
|
Total Blackout | 8 hours ago |
|
Patna
|
Internet | 8 hours ago |
|
Udaipur
|
Total Blackout | 9 hours ago |
|
Pune
|
Total Blackout | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas Handu (@vikashandu) reported@ViCustomerCare it has been over 24 hours and my issue is still unresolved. Your negligence and lack of response despite repeated calls is unacceptable. Vodafone has made my holidays miserable. Is this how you treat a loyal customer of 25 years? #Vi #VodafoneIdea
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Mareddy Adarsh Reddy (@adarsh7reddy) reported@ViCustomerCare Quality and service build the product value. If you miss one, it will hit you hard. @ViBusinessIndia
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Urgent network issue still pending deesa and palanpur issue battery bhi bat bar utar Raha hai and network bhi nai aa raha hai Why you v i people not revert since last long time Dear Trapl help
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Vikash Sinha 🇮🇳 (@vikashkbr) reported@ViCustomerCare @ViCustomerCare Still no SIM delivery or update from your team. Kindly take necessary action and resolve this issue ASAP. #Vi #CustomerService
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Mohit Kumar Maheshwari (@mrmaheshwari45) reportedSince May 12, there is a lot of problem in the network of Vi and I have lodged a complaint twice in this regard but there is no solution, the complaint is only closed, how will this happen, I pay money for the service. @ViCustomerCare @ViNewsOfficial
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Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported@ViCustomerCare No response on DM/X support even after repeated follow-ups. Multiple failed SIM/eSIM activation attempts, online eKYC not working, still taking payments and forcing doorstep KYC. Very disappointing service experience. Need refund and immediate resolution.
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Kapil Saini (@KapilSaini3) reported@ViCustomerCare network is not coming in number 8955141830, please help alternate number 7976687772. Not able to connect to customer care on 198.
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🇮🇳 Ashish Shah Maheshwari🇮🇳 (@Ashish__indian) reported@ViCustomerCare Customers left my shop without recharge their number.. We are waiting for balance from 3 days ..still no service after complaining to your all higher official & social media handle...no problem..you will see the change from retailers Of our town soon..
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ajay tripathi (@tripathiansh6) reported@ViCustomerCare Still the problem is not solved,, network issue..very poor condition
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Vikas Handu (@vikashandu) reported@ViCustomerCare Have also shared my reply along with comments and the problem I am facing
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Laxman Dhattarwal (@BittuDhatrawal) reported@ViCustomerCare 🥵 Experiences like this are the reason people are moving away from VI in the telecom world. Recharge failed 2 times, money debited both times, no proper help from 199 customer care, and customers are left stressed for basic services like OTP access. Now I’m even
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Frezer Kifle (@aetherisinno1) reported@DKaushik07 @ViCustomerCare 6 store visits and calls with no resolution is exactly why businesses need AI support agents that actually work — instant answers, ticket tracking, and human escalation when needed. Sorry you're dealing with this, hope it gets sorted.
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✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@Boss_10122 @ViCustomerCare is the customer care handle for #vodafoneidea - pls tag properly.
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Rockyyyy (@rakeshmaintech) reported@ViCustomerCare Worst experience at Vodafone showroom, Porur Chennai. The service team was completely unprofessional and unhelpful. Customers deserve better support and proper response. Very disappointed with the service quality. #Vodafone #CustomerService #Chennai
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#singhraju702 (@singhraju702) reportedVery disappointed @ViCustomerCare. I activated IR recharge after traveling to Mexico but still getting “No Service”. Your team asked for eSIM documents, I already submitted everything but still no eSIM or resolution. Please resolve urgently. @TRAI @DoT_India
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Dr._Dilip_Meena (@DilipMe46883127) reported@ViCustomerCare what happened no any network available in this area only emergency call Address-VPO- Bajor,Sikar (332403) Mobile number-9784152189 Alternate number-9511528515 Problem-no network (emergency call only)
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Manoj Sharma (@manoj63508) reported@ViCustomerCare I am not able to make calls from last 5 hours. How long it takes to solve the issue. Why should one buy your Sim.
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pratikd (@gujjuchokkra) reported@ViCustomerCare lot of issues now deactivated ir but still getting charged
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USUF BAGWAN (@yusuf_sufi87) reported@ViCustomerCare no network from last 2hrs can't contact to customer service
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समाधान महाजन (@Sam_Mahajan13) reported@ViCustomerCare Which are the basic service validity plans? I don’t want any unlimited calls or Data just want to receive SMS and Incoming calls. So how can I get validity? Which recharge I will do?
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Yes V R 🇮🇳 (@suvarm70) reportedOne of the worst services from Vodafone idea. Pathetic network. Doesn't work 90% of the times. Yesterday I requested for porting and now I am troubled by calls. @ViCustomerCare
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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SALEEM (@MOSR110) reported@ViCustomerCare Very poor Data speed in my area 💩
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J STAR555 (@JSTAR68004426) reported@ViCustomerCare Don't know what happened to vi coverage can't connect to internet from last 3 days no coverage not a single bar too many signal loss getting 2g instead of 5g in 5g phone having a 5g recharge also suddenly restarted phone nothing happened
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Sudhanshu Saria (@iamsuds) reported@ViCustomerCare Can you tell me if it is possible to simply call and speak to a human over there? The call numbers, phone numbers are expertly designed to trap the customer into an endless array of AI options. Is this intentional? do you not like speaking to your customers?
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Raajeev Chopra (@Raajeev_Chopra) reported@ViCustomerCare Sorry, Not interested anymore....already facing lots of issue with Vodafone.
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Yogendra Gurjar (@ys0333) reported@ViCustomerCare Are u resolve my problem or not ..??
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Ashu Dhumal 悟 (@blessed_soul_18) reported@ViCustomerCare No Sana you will not have to, tell me how can I port my sim to another network without recharge because you guys have made it very obvious that issue is not solvable.
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Sudhanshu Saria (@iamsuds) reportedBeen trying to speak to any ANY customer service agent at @VodafoneIN8 @ViCustomerCare and its hilarious how no human at the phone company will want to use the phone and talk to me to solve my issue. Trapped in a AI contained system. Progress? Welcome to the future?
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NIK's Voice (@kumar_nira51833) reported@ViCustomerCare what kind of fast service vodafone is providing? Already dm you the details about 1 PM