Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 27: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Guwahati, Cochin, Jaipur, Raipur, New Delhi, Chhindwāra, Patna, Nashik, Bengaluru, Pathanāmthitta, Bhubaneshwar, Ahmedabad, Jodhpur, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Cochin
|
Internet | 5 hours ago |
|
Jaipur
|
Internet | 8 hours ago |
|
Raipur
|
Internet | 8 hours ago |
|
New Delhi
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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arpan relan (@RelanArpan) reported@ViBusinessIndia @ViCustomerCare @ViCustomerCare The executive first denied raising any SR, then claimed my documents had been sent to the backend office with an SR form I was never asked to sign. As a 6+ year Vi REDX customer, making 3 visits for a basic KYC update is unacceptable.
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☘️ (@japanisikka_) reported@ViCustomerCare Still waiting for the resolution! @vicus
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not Yet Solved VI complaint . Please Deactivate my No . Not required VI service anymore .
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utpal senapati (@Utpal_90) reportedI feel Very Bad after 3 Days Past VI not take action after complaint that Network poor in Vapi ,Gujarat Area. They just pass the time by asking details nothing else. After received details just Silent. You should accept that Not able to restore the service @ViCustomerCare
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Digvijay 🦅 (@Yes99T) reported@ViCustomerCare Why can't I pay utility bills via your Vi app anymore?? Please fix it @ViCustomerCare
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uttam rakshit (@rakshit_uttam) reported@utsavtechie I would have ported to Vodafone from Airtel, but the network is not good. @ViCustomerCare , @Airtel_Presence
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utpal senapati (@Utpal_90) reportedLast 2 Days VI not able to restore Network . I send request massage many but its useless. Text Massage not able to send. We should Ignore VI after continue use 12 years and join other network which able to provide proper service . @ViCustomerCare
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Agrawal Pramod (@agrawalpramod75) reported@ViCustomerCare @jagograhakjago we have generate request for PORT out that is being rejected by you delibaratly ARRANGE TO PORT OUT IMMEDIATELY as you are involved in fraud, over charging, no network
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☘️ (@japanisikka_) reported@ViCustomerCare I have already paid for caller tune yet it is not activated, and when I try to set tune, it asks me to pay again. Help me with refund. This is not acceptable!
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Retro Cab 🚖 (@CabRetro) reported@ViCustomerCare Pathetic service
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Himanshu Chaudhary (@himanshuu_gulia) reported@ViCustomerCare What's going on with your network? My internet has stopped working completely, and it's really affecting my work. Please fix this ASAP.
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare It has now been more than 2 months, yet nothing has changed. When I asked why the new site has still not been installed, I was simply told that another visit would be arranged, and the call was disconnected. Now I have again received a message saying my complaint has been closed
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Prasanth Chithran (@ppcintouch) reportedMy wife's phone number stopped working all of a sudden. No incoming/outgoing calls, data and sms work. @ViCustomerCare - this is probably the worst service experience. Planning to switch to a different provider, doesn't seem to have any value in continuing with Vi
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Ashutosh Rout (@Avinav1996) reportedTotally no connectivity on my location showing emergency calls and no service internet speed very poor @JioCare @ViCustomerCare @TRAI RF network team immediately bhej ke puri tarah se tower upgrade karen priority basis mai.
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Adarsh (@abcdarsh) reported@ViCustomerCare i ordered sim for port, but on 24th but still no delivery agent arrived, you dont need new customer?
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एक बैंकर का पति (@bootsofrny) reportedDear @ViCustomerCare , I want to port my BSNL number to Vi, but I can’t find any authorized Vi retailer near PIN code 175015. Please help me locate the nearest store or suggest an alternative way to complete the port.
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Vishal ©️ (@vishalmalavya) reported@airtelindia Your network is not working since today morning in Vapi city and surrounding areas, even @ViCustomerCare network off but they resume it, while it's only @JioCare who gives uninterrupted services during this extremely heavy rainfall. Shame on you #Airtel
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Kishan Prajapati (@kishansp276) reportedHi @ViCustomerCare @JioCare, the network coverage in Nana Chhapara, Kashindra (Ahmedabad) has been extremely poor. We have over 300-400 bungalows here, and recently around 300 people have already ported to Airtel out of frustration. Please improve the network ASAP! #Vi #Jio
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Ashwini Kumar Mishra (@ashwini1806) reported@ViCustomerCare problem still not resolved and i am awaiting for your call
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare If you have a practical solution, please provide it. Otherwise, I will switch to another operator next month. Customers should not be paying full charges for a service that your own team admits it cannot adequately provide.
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Rajinder S Gill (@gill10829) reported@ViCustomerCare @VodafoneGroup Is Not Working In Tughlakabad Extension New Delhi Since Evening... Data & Voice Services Are Badly Affected... @TRAI
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Nagesh (@Nagteja7) reported@ViCustomerCare It's about to end today. What kind of help will you provide?
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Mahesh (@maheshchudasam) reportedEven after paying ₹1,000, the service is still not satisfactory. There are always network issues. @ViCustomerCare
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siddharth (@akki97098) reported@ViCustomerCare Port as more as you can.Their service is too poor
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Karthik S R (@srkvasista) reportedHello @reliancejio @ViCustomerCare do you have any better postpaid family plans for 5 SIM together?? I'm using @airtelindia which is too costly and I'm using airtel from 14 years, no offer and very poor network as well.
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Dr Amit Khatri (@DrAmitKhatri411) reported@ViCustomerCare no signal since last 48 hours location Merau village Kutch Mandvi resolve asap or will switch over to @reliancejio
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Vijay Chaudhary (@Vijaych25656910) reportedMy problem is still not fixed This is a very shameful thing Now I am getting the port done @ViCustomerCare
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Loknath Mahapatra (@Loknath1236) reported@ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not yet Solve the issue long time pass . Not able to call or use internet.Can i change Service provider . Awating for your comment