1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Rājkot, Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kolkata, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, Shiliguri, Varanasi, Delhi, and Kallakkurichchi.

CityProblem TypeReport Time
Rājkot Internet 12 hours ago
Mumbai Phone 18 hours ago
Jamshedpur Total Blackout 19 hours ago
Mumbai Internet 19 hours ago
Chhindwāra Internet 20 hours ago
Bhopal Phone 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • JaiBalayya393
    నారా చంద్రబాబు నాయుడు గారు (@JaiBalayya393) reported

    @ViCustomerCare Mobile Number Not Giving Signal And incoming Rechagred Yesterday..

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported

    @ViCustomerCare however harder I try to reach your prepaid customer care executive but it's in Vain I feel the bot has taken over the human interaction completely & the time is not much far that it will soon takeover the company as well. I feel AI will run it better!! #EXCELLENT

  • GanatraRitesh
    RITESH GANATRA (@GanatraRitesh) reported

    @ViCustomerCare Network issue update

  • Saurovbiswas5
    Mr.Saurov (@Saurovbiswas5) reported

    @ViCustomerCare I have a Vodafone Idea SIM. I have complained to your customer care many times but to no avail. I am not getting good network here.

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • PrachiMish73637
    Prachi Mishra (@PrachiMish73637) reported

    @ViCustomerCare VI NETWORK CONNECTION IN MY LOCALITY IS NOT WORKING WE ARE ABLE TO MAKE PHONE CALL BUT DATA NETWORK IS NOT WORKING SINCE 11 APRIL 2026 , ALSO THERE IS NO ONE , WHOM WE CAN CONNECT AND SHARE OUR PROBLEM, THERE IS 199 COUSTOMER CARE NO. BUT IT'S FULLY AUTOMETED. PLS, RECTIFY IT.

  • kshitijbarbhaya
    kshitij barbhaya (@kshitijbarbhaya) reported

    @ViCustomerCare 12 hrs you guys and customer support nerver response.... this willl never improvement that's was clear

  • itsvinitmehra
    Vinit Mehra (@itsvinitmehra) reported

    @ViCustomerCare: Activated International Roaming for 24 hrs via customer care. Charged again the next day without consent.Told it “auto-renewed”? I was in India. No usage.Reverse the charge. Stop forced auto-renewals, scoundrel & fraud activities. #ConsumerRights #Telecom

  • ROHITGU02642361
    ROHIT GUPTA (@ROHITGU02642361) reported

    @ViCustomerCare your customer care are not able to answer my question such a worst condition to use your network and such a worst answer we get this is the last recharge we have done we will now go for other network whole company employee near about 800 nos

  • jhantudn
    Jhantu Nath🇮🇳🚩 (@jhantudn) reported

    @ViCustomerCare using vi sim for last 6 months but the main problem in Tripura state is less coverage area. While traveling it becomes difficult to get proper signal at many places. Improve coverage in Tripura and also in North-East Circle.

  • findkarthikn
    Karthik N (@findkarthikn) reported

    Major network outage reported at Bhandup Eastern Business District, LBS Marg (PIN: 400078). Almost 1,000 users are affected and unable to use services. This is a site-level failure. Pls investigate and provide an ETR immediately. #ViOutage #Mumbai #Bhandup @ViCustomerCare

  • Santanu2015Cap
    Santanu Chatterjee (@Santanu2015Cap) reported

    @ViCustomerCare This is a potential hazard as emergency calls cannot get through as well. What if someone lands in trouble and wants to call us? That also won't be possible as incoming gets stopped.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare Please arrange for an engineer visit to my location at the earliest. This is my request, and I will wait only 10 days for resolution. Kindly take necessary action, or I will be forced to port my number to Jio @JioCare .

  • rahulpanwar
    Rahul Panwar (@rahulpanwar) reported

    @ViCustomerCare @VodafoneGroup Without balance now the network is not coming, so suddenly I am out of network because My prepaid balance is deducting automatically for no reason.Every week this is repeating. Look into it seriously, don't force the customer to throw your SIM.

  • shyam89830
    Shyam LAl (@shyam89830) reported

    Please fix your tecnical issue in costumer support @ViCustomerCare

  • SalilChawla84
    Salil Chawla (@SalilChawla84) reported

    @Airtel_Presence @airtelindia As per confirmation from @ViCustomerCare, there are no outstanding dues on my number and it has already been ported out from their end. However, my number is still not activated on Airtel, leaving me without service for past 4 days. Request you to urgently complete

  • Cool19Amit
    Amit_cool19 (@Cool19Amit) reported

    @ViCustomerCare @ViCustomerCare Facing extremely slow internet speed in Pune, Manjri on 9145543369 and 9766777719. Despite active data plan, internet is barely working. This is very frustrating. Resolve this network issue urgently. #Vi #PoorNetwork #InternetIssue

  • Tiwahari
    HARIOM TIWARI (@Tiwahari) reported

    @ViCustomerCare I recharged with the ₹209 plan which clearly promised “Unlimited Caller Tunes for 28 days,” but I can’t activate any caller tune at all.Why advertise a service and charge for it if it doesn’t work? This feels like a scam. Either fix this immediately or explain.

  • Digitalvikashh
    Vikash (@Digitalvikashh) reported

    The @ViCustomerCare network in my area is so bad. Even though I have an active plan, callers are frequently told that my number is 'out of reach' or 'switched off.', even BSNL has improved its service here, yet Vi remains unreliable. Please look into this connectivity issue.

  • Subrata_Gayak19
    MAA ANNAPURNA ONLINE (@Subrata_Gayak19) reported

    📡 Dear @airtelindia @reliancejio @ViCustomerCare, Village Biltora, Purulia (PIN 723126) faces very poor network. Calls fail, internet unreliable. Jio mini tower not working properly. Please visit and fix urgently. #NetworkIssue #Biltora

  • walunjganesh28
    Ganesh Walunj (@walunjganesh28) reported

    @ViCustomerCare 4 hrs without network, pls don't do anything before next recharge will port this SIM #patheticnetwork @DoT_India

  • dwisharad
    sharad dwivedi (@dwisharad) reported

    @ViCustomerCare I deleted it, where you gonna call as this number is deactivated? And I m out of India ..can you provide solution over email??

  • NishaFa42680872
    Nisha Fathima (@NishaFa42680872) reported

    @ViCustomerCare @DoT_India VI’s own roaming SMS alerts showed max 600MB usage, but the final bill reflects 2GB and excess charges. I was told a waiver would be given, then calls went unanswered, stores refused help, and the issue remains unresolved. Please act urgently.

  • iamthecreator87
    Arvind Gupta (@iamthecreator87) reported

    @ViCustomerCare @airtelindia @JioCare see all the number 3 to 4 years old but facing network issue and they are not bother to reply me so I want to move total 25 numbers my relative no also what benefits you will be providing tell me then I will plan I am pissed off with Airtel and jio

  • yusufansari_04
    Yusuf Ansari (@yusufansari_04) reported

    Feels like Jio is no longer competing with Airtel or VI, but with BSNL now. Extremely poor network quality, frequent call drops, and unreliable internet have made daily communication a headache. This level of service is simply unacceptable in 2026. @ViCustomerCare

  • venkatvicky153
    venkatesh (@venkatvicky153) reported

    @ViCustomerCare When did you launch 5g network in Telangana state Shame on you vi network still you don't launch one City from Telangana state Shame on you vi network how you partiallity to Telangana state

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    @walunjganesh28 @ViCustomerCare @DoT_India Which area? There was a similar network outage for more seven hours yesterday, in #Katraj #Pune

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    Dear @DrMohanBhagwat @rammadhav_ please find time to teach history to your party leaders. And please don't use @ViCustomerCare Vi network for video calls because the network downtime is too much

  • themadchemist23
    The Chemist 🚩 (@themadchemist23) reported

    @Yaduvamshi108 @ViCustomerCare I have the same problem man. There is no update on tracking also.

  • findkarthikn
    Karthik N (@findkarthikn) reported

    Site-level network failure at Bhandup Eastern Business District, LBS Marg (400078). Over 1,000 users offline since 3 days. Requesting immediate intervention from leadership and the network team. Please provide ETR. #ViOutage #Mumbai #Bhandup @ViCustomerCare @ViBusinessIndia