Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (52%)
- Total Blackout (25%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Pune, Chhindwāra, Nashik, Mumbai, Indore, Delhi, Raipur, Patna, Jodhpur, Kolhāpur, Jaipur, Jabalpur, Guwahati, and Panaji.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 14 hours ago |
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Total Blackout | 15 hours ago |
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Total Blackout | 16 hours ago |
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Total Blackout | 16 hours ago |
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Internet | 16 hours ago |
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Phone | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi
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Z (@Malyk421) reported@ViCustomerCare I'm using a 5 Mobile have an Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution
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Anurag Mishra (@d_cent_anu) reported@ViCustomerCare Hey @ViCustomerCare your service is f*cked up... That's why you loosing your customers😡
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AYU$H DUBEY (@ayushpanditz) reported@ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary
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Rahul Johar (@rahuljohar87) reported@ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people
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Ashok Gupta 🇮🇳 (@ashokgupta421) reportedHi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?
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Thakur 🗡️ (@nostalgic_19_29) reported@ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet
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ALOK RAJPUT (@alokxoxo) reportedHey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!
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@imSVerma🇮🇳. (@SUMITKU63449370) reportedHello @ViCustomerCare, should I recharge my Vi SIM or take it out, break it, and throw it away? Because my recharge for the last 2 months just went to waste. And as for the response you gave, I can't even say anything about that. This was my complaint no. MP-V02098595755!!"
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Prosenjeet🇮🇳 (@its_pr0senjit) reported@ViCustomerCare First resolve the issue
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Vedant Vikram Singh (@VedantVikramSi4) reportedHello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.
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Suryakumar_Sumathi👨💻 (@suriya1039) reported@ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...
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Karan G 🇮🇳 (@carlessguy) reported@ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.
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Charanjeet Singh (@cjayhayer) reported@ViCustomerCare When I get support?
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem
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vedaant!! (@vdnt03) reportedThere should be a "refund" option if your service provider is not able to provide network @ViCustomerCare do one thing, just simply warn your customers that you are not able to provide network in there area kindly switch to another network provider OR JUST GIVE ME WHAT I PAID FOR
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ka (@entojeevitham) reportedim unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network
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Rohini Deshmukh (@rohini_kd) reportedDear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏
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SYN-SYN/ACK-ACK (@alone_4evr_) reported@ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help
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blu 𖢥 (@sharroness) reportedHello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?
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Thakur 🗡️ (@nostalgic_19_29) reportedRecharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare
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ABHISHEK JAINN (@AbhishekJainn9) reportedNo network in some particular areas since yesterday .please investigate Area: ezone mall malad west @ViCustomerCare
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Patel Irin (@patelirin) reported@ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,
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Pradeep 🇮🇳 (@Pradeep_Posts) reportedThe support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻
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Chirag Bartaria (@CBartaria) reported@ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.
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Archal Shah (@ArchalShah) reported@ViCustomerCare The issue is not yet resolved
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Tanya Pratap (@prataptanya) reported@ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.
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SaturoXnaruto (@680Ji) reported@ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company
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Thakur 🗡️ (@nostalgic_19_29) reported, I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue
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Chichaaa7 (@EricRaji) reported@ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5