Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (21%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shillong, Ranchi, Pune, Mumbai, Fatehpur, Chhindwāra, Guwahati, Vijayawada, Indore, Bhopal, Kawardha, Patna, Udaipur, Kolkata, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Total Blackout | 5 minutes ago |
|
Ranchi
|
Phone | 6 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Mumbai
|
Phone | 9 hours ago |
|
Fatehpur
|
Internet | 9 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mouli Dammalapati (@dmvnsaid) reported@ViCustomerCare Can you please fix the issue by tomorrow? Its very emergency. 4-190152769673
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kmoksha (@kmoksha) reported@ViCustomerCare First, You need to help yourself by improving your awful Customer Care !
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please check again your Network start issue from last 3-4 Days. Now time to move to other network. Its really trouble for use #VI . All network company upgrade but you are decresed the Network stability.
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Sajal Agrawal (@Esajeael) reported@ViCustomerCare Something is seriously wrong with Vi. They delivered the sim in more than one week after multiple deadline misses and follow ups. Now, the sim is not activated. It has been 6 hours that they delivered the sim. What a service @ViCustomerCare
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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SR (@RaiSr108) reportedIt's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!
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kmoksha (@kmoksha) reported@ViCustomerCare You should definitely get the rudest customer care award. They do not answer questions and keep disconnecting !
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.
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Annkiit Chaudhry (@choudhary2489) reported@KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone
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Lavkush Gautam (@gautam_lavakush) reported@ViCustomerCare your network is very poor, Please improve your network quality.
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Risabh Saini (@SainiRisabh) reportedSent DM to @ViCustomerCare as asked, but NO response or resolution yet. Total 9 days of backend service block on 89488xxx92 despite ₹598 deducted. If not resolved tonight, filing an official harassment & fraud case with @ConsumerAffairs & @TRAI tomorrow morning.
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Sunder Lal (@sunderlalrwr) reported@ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.
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durga prasad (@durgapr14248267) reported@ViCustomerCare @TRAI I have been receiving calls from vi customer care but no one is speaking
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KS⚡ (@Bobstone0001) reported@ViCustomerCare My network has been poor for 6 months weak signal & extremely low data speeds. Despite repeated complaints and providing proofs, they’re closed as “resolved” without field inspection or improvement. ID: APR-V02172007730 Please inspect & fix the issue.
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Pradip Patil (@Pradip8834) reported@ViCustomerCare OMG 😲 u really take this seriously again ? Take a rest in my case bcoz u r 2 much seriously in my case. Remember ??? Happy to help you?
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Technical Stuffs (@srkkian) reported@ViCustomerCare I have done the recharge of Rs - 349 recharge on wrong number kindly help me on this as soon as possible
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?
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Mukesh Pandey (@pandeymukesh149) reported@ViCustomerCare My number was recently ported from Jio to Vi. I use an OPPO A78 5G. VoLTE is enabled and APN and network settings are correct. I get 4G+ normally, but as soon as a voice call connects, the 4G+ icon disappears and mobile data stops. I also don't see VoLTE/HD.
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HeadOfTheTable 🟦 (@RajatNayakPapu) reportedSwitched to @ViCustomerCare from Jio & facing the worst experience ever! * Indoor: Zero network (cross symbol) * Outdoor: Barely 1 bar; even on full signal, call quality is pathetic * 4G voice/data is totally unusable Care asks to wait "few days" to 6 months! Fix it or port.
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nitz.m (@itznitzm) reported@ViCustomerCare No more discussion on this. I will visit the store today and cancel it.
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Nawed Mirza (@NawedMirza) reported@ViCustomerCare pathetic network at my location kindly help otherwise I'll port out from Vi because am facing network issue on a daily basis.
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare Hi.. still sim is not active… network not coming.. not able to call or using internet..
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI Just got a call from VadaPaav Idea team. They told that my complaint has been closed because thr team planned something for the sit with no deadline of execution. So they have closed the complaint as per thr comfort and not as per client satisfaction. I haven't got any resolution
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare please check your DM and resolve my problem
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I never authorized this subscription. When I questioned the charge and requested proof of my consent/activation, I was told that I must pay the amount whether I used the service or not.I was also told that if I port my number to another network,the ₹210.17 would not be refunded
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shirish sawant (@shirishsawant) reported@ViCustomerCare since 12pm no network for my number . i am post paid user . plz help
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zubair ahsan (@zubairdiesel) reported@ViCustomerCare i was asking about my invoice since 5 aug … called a multiple times though on twitter too .. got the replies to wait for the resolution still no resolve so far … are you going to send it or not ?? pathetic customer care experience..
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Prashant Yadav (@sonata_52) reported@ViCustomerCare Very poor network and extremely slow internet. I’m fed up with the service and will port my number 8409444665 to another operator if this isn’t resolved soon. Please take action urgently.
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI