Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Chhindwāra, New Delhi, Pune, Shimla, Panaji, Chennai, Bhopal, Mumbai, Ahmedabad, Vellore, Kolkata, Imphal, Rohtak, and Bilāspur.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 10 hours ago |
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Internet | 16 hours ago |
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Internet | 16 hours ago |
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Internet | 17 hours ago |
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Internet | 18 hours ago |
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Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Learner Jakhar (@Marwari_Trader) reported@ViCustomerCare I contacted the given customer care number. The worst part is they are asking me to cancel the order. What is this? Is there anything seriously wrong with the sales team? Kindly introspect
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Arif (@_ArifAbbas) reported@ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥
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aakash (@sky_dca) reported@ViCustomerCare check my dm and help me regarding churn and my refund
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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Ramesh Mythri (@MythriRamesh) reportedDear @ViCustomerCare , there has been zero network signal in Alind, Serilingampally, Hyderabad. I'm unable to make calls or use mobile data. Please look into this issue and resolve it as soon as possible. #Vi #NetworkIssue
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Thakur 🗡️ (@nostalgic_19_29) reportedRecharged with the ₹349 plan, but since 5G is unavailable in my area, I'm limited to 1.5 GB/day on 4G. I have been trying to recharge with the ₹55 Unlimited Data add-on, but every payment attempt fails. Despite multiple attempts and contacting customer support @ViCustomerCare
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare My number 7976566719 has been suspended since Friday night. Multiple complaints, emails & tweets, yet no resolution. Communication is completely disrupted and my work is affected. Resolve today or I will file a police complaint.
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Vijay Chaudhary (@Vijaych25656910) reported@ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet
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Anup (@anup0191) reported@ViCustomerCare Network was not there for 15 min, now came back
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Jatin (@jatin_pro) reported@ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve
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ATUL SIR😈 (@atuldmulatkar) reported@ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!
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#Rajen Shah (@itsrajen) reported@ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.
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Ankush Sehgal (@aksjal8) reportedme with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.
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Er.Radheshyam Dhawal (@Rsdhawal2199) reportedDear @ViCustomerCare , what is the status of Complaint Ref. No. RAJ-V02119490833? Has any action been taken against the concerned Vi Store/staff? If yes, kindly share the details. If not, please explain the reason for the delay.
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Abhishek Bhardwaj (@abhi_bhardwaj1) reported@ViCustomerCare @ViNewsOfficial Dear Vodafone, Please put some network towers on pilgrimage tracking route of Kedarnath. VI was almost invisible in most of Utrakhand. I had to purchase another operator’s sim during the Utrakhand trip because VI network was so bad over there.
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Himanshu Mishra (@MISHRA1HIMANSHU) reported@ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....
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Natasha Nats (@NatashaNats5) reported@VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you
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Rakhee Gupta - The Life Stylist (@therakheegupta) reported@ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?
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Babu Sona (@meraabaabu) reportedHey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.
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Bruh (@NitbrBG) reported@ViCustomerCare my internet speed so low in my area even with full network bar the internet speed so low here... Please improve it Delhi, Gandhi Nagar - 110031
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That squirrel (@anjusabu) reportedConfused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour rep visited and assured me the issue would clear within two days, but it's now four days past, and nothing has occurred. What kind of service are you offering? @ViCustomerCare
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Tabrej Shaikh (@tabrejshekh) reported@ViCustomerCare Hi Team, I purchased a new Vi SIM over two weeks ago, but it is still not activated. I have contacted multiple Vi stores, but the issue remains unresolved. This delay is causing inconvenience. Please look into the matter and activate my SIM at the earliest. Thanks
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Kartik (@Mehan_kartik) reported@ViCustomerCare what the heck is wrong with your network in Delhi NCR today? #vidown
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Learner Jakhar (@Marwari_Trader) reported@ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi
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Salah Uddin Nizami (@NizamiSalah) reported@ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.
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Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported@ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.