Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Ludhiāna, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, Ranchi, Mumbai, Fatehpur, Guwahati, and Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Phone | 4 hours ago |
|
Ludhiāna
|
Internet | 5 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
|
Pathanāmthitta
|
Internet | 5 hours ago |
|
Pune
|
Phone | 5 hours ago |
|
Muzaffarpur
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Stop pretending. Every agent keeps calling the spammer’s number “my number”. Either you people don’t read the complaint at all, or you’re doing it on purpose to push the issue into DMs. +918691859317 is a Vi number used for marketing calls. Read
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Aakanksha Singh (@aakanksha_singh) reported@ViCustomerCare Again zero network problem @ViCustomerCare 😡! This is never ending issues happening every 2 months , please check and resolve the issue asap. #ZeroNetwork #Vi #MobileNetwork
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Shalin K Mishra (@iShalinKMishra) reported@ViCustomerCare my number is showing “no service” since last two days. It happened last week and started on its own. Not again same thing. Work n personal life is getting disrupted because of this.
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.
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Vaisakh Balan (@VaisakhBalan) reported@ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic
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Arihant (@ap_technopedia) reportedFacing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare
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Nawed Mirza (@NawedMirza) reported@ViCustomerCare pathetic network at my location kindly help otherwise I'll port out from Vi because am facing network issue on a daily basis.
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SAM SOVERIGN (@SamSoverign) reported@DoT_India @TRAI @ViCustomerCare Force Vi to stop this. Regular numbers like +919076025343 are still being used for sales spam. Under what provision is this allowed? Issue a clear direction to Vi now.
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms
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kmoksha (@kmoksha) reported@ViCustomerCare I threw away that SIM as that was unsuitable, difficult to remember. I wanted to take a better connection BUT your customer care is extremely rude, disconnecting the call from time to time. Kindly give contact of your manager, time availability and name.
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Gaurav singh 🇮🇳 (@Gauravgs678) reported@ViCustomerCare is doing unfair trade practices. After I ported out to @reliancejio , they keep bombarding me with calls, spamming, and threatening to block my number. The “port steps” they share are actually to cancel the port. @trai please set a limit on such calls.
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Abhishek Tiwari (@abhishek1372015) reported@ViCustomerCare Dear Vi, I am currently at Jabalpur railway station. Vi's network here is so poor that I can't even tell you. 5G is not even available. When will Vi solve its network issue?
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Omkar Prasad (@omkarp524) reported@ViCustomerCare Will you sort out the issue?
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Ajay Sapra 🇮🇳 (@ajaysapra) reportedHey @ViCustomerCare there is absolutely nil network coverage on Nagpur Umred Highway. Nearly 90% of Road doesn't connect to your network. Please depute your engineers and executives to check the network strength along the Highway. You will be ashamed of your poor network. @TRAI
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Annkiit Chaudhry (@choudhary2489) reported@ViCustomerCare @vodafone @AdityaBirlaGrp I am still waiting for a resolution to my problem. My postpaid connection is not working since 16th and in return what I get is false commitments and fake promises on mail, on telephone and what not.
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Aslam Rahaman (@aslamrahaman) reported@airtelindia has pathetic network. Extremely disappointing. Worst customer service. @ViCustomerCare - Please contact for port out of 5 post paid connections.
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare How long do I need to wait for activating the SMS service??
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Omkar Prasad (@omkarp524) reported@ViCustomerCare Why did you close the complaint? As still I am facing the same issue. Nobody has been visited to the location shared by me.
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SANGRAM GAIKWAD (@sangramGkwd) reported@ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Calling the wrong number “my number” every single time shows you don’t even open the complaint. Either train your agents or stop the fake support. Disconnect +918691859317.
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Amresh Kumar (@BH_AKS) reported@TRAI Worst condition of @reliancejio and @ViCustomerCare in every part of India
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Om sabe (@OmSabe) reported@ViCustomerCare im postpaid max user facing network connection with call voice isuue with slight unstable internet in nagpur Manav Seva nagar
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Altruist (@speakng4mground) reported@ViCustomerCare इंटरनेटstill not working tried everything told to do in dm
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare So clearly, the issue is NOT simply “low balance.” I have an active ₹2249 annual plan valid until May 2027, plus additional talktime balance. I have been using the same type of annual recharge for the last 3 years and have consistently received OTPs and incoming SMS while abroad
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare There is no solution for this till now @ViCustomerCare
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service
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Bollywood.com (@Bollywoodhq) reported@ViCustomerCare Hi we've been told that Vodafone is blocking our website on their Indian mobile network. Can you help please?
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Mukesh Pandey (@pandeymukesh149) reported@ViCustomerCare My number was recently ported from Jio to Vi. I use an OPPO A78 5G. VoLTE is enabled and APN and network settings are correct. I get 4G+ normally, but as soon as a voice call connects, the 4G+ icon disappears and mobile data stops. I also don't see VoLTE/HD.
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Chahat Bansal (@chahatb52) reported@ViCustomerCare Still no solution given by your team, my sim in their custody till now and also got to know about the request for my sim deactivation without my consent. Now you are not calling me when I DM you. @ViCustomerCare @TRAI
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DAKSH AGARWAL (@dakshagarwal201) reported@ViCustomerCare Waiting since more than 48hrs for response, is that the time required for resolution of such issues? That too where your concerned Service Store is at fault... @ViCustomerCare don't cares... @TRAI