Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (58%)
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Total Blackout (20%)
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Phone (18%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Mumbai, Bālurghāt, Kanpur, Pune, Bengaluru, Delhi, Ahmedabad, New Delhi, Thiruvananthapuram, Mormugao, Navadwīp, Dehra Dūn, Cochin and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Mumbai |
Total Blackout | |
| Bālurghāt |
Internet | |
| Bālurghāt |
Internet | |
| Mumbai |
Internet | |
| Kanpur |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Shani Yadav 🇮🇳
(@shaniyaadav) reported
@ViCustomerCare 4G Network toh theek se aate nahi Aapke aur bol rahe ho Speed se badho. Totally disappointed since February 2022 always cheated with customers. 🥺
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Dinesh A
(@DineshA07435762) reported
@ViCustomerCare WHY Vi NEED MY VISA!!!! I bought a new phone and requesting Vi to send eSIM QR code more than a week to switch. Last week they’ve send 4QR codes to check my network issues without any docs. Now suddenly asking for my visa. I gave my passport copy for proof!!!
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Bezad Sukheswala
(@BezadSukheswala) reported
I have recently converted two of my numbers from Postpaid to Prepaid. However, I have been forced to do a FIRST RECHARGE of Rs. 299 on both the numbers. I would like to recharge in a different category. Can you help? @ViCustomerCare
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Sane Mind
(@sanethinker15) reported
@ViCustomerCare How to reach your customer care for issue with prepaid sim? Can you arrange a call back?
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Akshay V Indulkar
(@akshay_i1920) reported
@ViCustomerCare How pathetic your service can become? I'm not receiving any messages after recharge got over yesterday, Even not receiving bank OTPs. And I'm not able to recharge because OTP is not received. Are guys Nuts and playing matrix loop?
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Konna Hemant
(@the8uddha) reported
Dear Telecom Operators please give rights to discontinue and disable SIM and personal information from your network @TRAI please look into it and give us the option to abandon. @ViCustomerCare denies to disable my connection even if I'm dissatisfied and does not want to continue
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Wanderer
(@parvez_2410) reported
@ViCustomerCare is one of the worst service provider. Careless customer executive who don't give attention to customer Complaint.
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saurabh valecha
(@valechaji) reported
@ViCustomerCare Worst service provider and customer care support. Without taking the conformation they will close the tickets not solving the issues always giving false statements. Pathetic customer support.
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Blchandak
(@ChandakBL) reported
Worst service. Your customer care never listens to the grievances and just keeps on lingering on the issue without any resolution. It seems a Bot is responding every time. You must ensure good network after every recharge. Or refund if you can't. @ViCustomerCare @BandBajaateRaho
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Monjil
(@Im_Monjil) reported
@ViCustomerCare I need it on urgent basis #help
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Monjil
(@Im_Monjil) reported
@ViCustomerCare Hi team, If I recharge for Rs 695 for International Roaming for a Day, will I receive OTP’s and messages on my Sim for a day as well? #help
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RΛJΛT SHUKLΛ
(@ambivertrjt) reported
Hi @ViCustomerCare my vi sim is not working from the morning no calls no msgs no internet even on new year day , i have done everything from flights mode restart to inserting sim in new device , its not working , if this is your service i would like to switch to airtel HNY
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romeo nayak
(@romeo4p) reported
@ViCustomerCare No network found in my location
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Priya Surendran
(@im_priya07) reported
Very frustrating @ViCustomerCare Recharged twice for international roaming pack for new Zealand and yet it's not been activated. Contacted customer care so many times and yet no resolution. I am out 500 bucks and no roaming in New Zealand. Explain this!
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Rahul Kumar
(@RahulKu39110771) reported
@ViCustomerCare Hi, My Order ID : DCHD01012351943. I have submitted the new request for prepaid sim and also I have done payment but still I do not receive any update or call. Please look at this issue and let me know any updates. Thanks, Rahul Kumar
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MAYUR SHELLAR
(@MShellar) reported
@ViCustomerCare very upset with you. Despite paying Rs 826/month for postpaid, i am getting speed only upto 6 Mbps. Many a times I have raised complaint on the app, but you never call back and still you SMS that Vi called me but I didnt pick up. Big Lies not accepted.
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saurabh valecha
(@valechaji) reported
@ViCustomerCare Dear Arif, the statement which u r giving is, I getting this from last 6 months, but instead of solving the issues , u guys are just giving false promises and statement. I received call but and they said we will look into this but not solving the issues. This is black face of VI
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🅶🅸🆁🅴🅴🆂🅷
(@gireeshpublic) reported
@ViCustomerCare @DoT_India Got paid VIP no. Aadhar KYC activated Dec 8 and used. Randomly suspended for re-kyc. Done 3 complaints. Phone and 2 in chat - 26-Dec-2022 with ref: 3-122573112970 28-12-2022 with ref: 3-122650440837 No one calls or comes. Just closed as NA. WTF!
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Md. Mudassir Elahi
(@elah1_md) reported
@ViCustomerCare I have recharged more than 250 rps but still you doesn't let me SMS.... Worst service provider... Will port my number to JIO
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V Broadcast
(@v_kudumula) reported
from
Nellore, State of Andhra Pradesh
@ViCustomerCare How many times i have to answer same questions in same chat Why you people trying to delay and divert the issue I have shared order id ,transaction id, date of scheduled deliver(29-12-2022) Ordered number , alternate number to contact Then why daily asking same questions
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Kalpesh Mahajan
(@kalpesh2390) reported
@ViCustomerCare I am sending port request message but i am not getting porting code since yesterday. I called call centre and was asked to visit VI store. Vi store people told me to submit KYC form and documents.I have submitted it but still the issue has not been resolved.
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Nidhi
(@nidz200) reported
@ViCustomerCare what is wrong with your service. You're not able to help me with a resolution which is a 2 mins job and your executives keep giving me a date and keep extending the resolution date It's better to port out from a service provider such as yours.
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Bezad Sukheswala
(@BezadSukheswala) reported
@ViCustomerCare Done. Also, I request you not to close my complaint as resolved. It is yet pending to be resolved. "Hello! Your Customer Feedback related complaint for 88____ with reference number C004-142226208517 is resolved. If you are not satisfied, you can also call and appeal at 198"
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tanvir khan
(@tanvirkhan383) reported
@ViCustomerCare You just send me your technical support engineer thereafter only I'll share my issue details and if this can't be done I'll be making daily complaint regarding to your service and manipulating customers with your advertisements.
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romeo nayak
(@romeo4p) reported
@ViCustomerCare now same issue found no signal.
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aritra Samanta
(@aritraS35534124) reported
Vi is worst network @ViCustomerCare
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Abhimanyu Kanodia
(@Manyukan) reported
@ViCustomerCare I am on DND and the only spam call I receive is from my own service provider i.e. Vodafone Idea (Vi). How funny is that?
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Bharat Kaushik
(@BharatK14236863) reported
from
PETROL BUNK ORR, State of Karnataka
@ViCustomerCare I am not getting OTP on my vi phone number can u please help
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Shailesh Marwadi
(@MarwadiShailesh) reported
@ViCustomerCare @VodafoneGroup I'm having internet speed issue from more than 5 years at my home location (E block 7th floor, Vinayaka Homes, Ujala Circle, Sarkhej, Ahmedabad, Gujarat. India.) So many times i complaint in customer care but there is not a single time improvement.
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Monjil
(@Im_Monjil) reported
@ViCustomerCare I did my recharge but not getting network