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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 17% Phone (17%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Gurgaon, Sūrat, Chhindwāra, New Delhi, Āsansol, Mumbai, Kolkata, Bālurghāt, Delhi, Shiliguri, Chās, Barddhamān, Bareilly, Durgapur, and Mangan.

CityProblem TypeReport Time
Gurgaon Internet 8 hours ago
Sūrat Internet 10 hours ago
Chhindwāra Internet 12 hours ago
New Delhi Total Blackout 21 hours ago
Āsansol Internet 1 day ago
Mumbai Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    Vi Service down..... Anybody from @ViCustomerCare listening to us? Why we pay premium postpaid service for this type of poor service????

  • LavPalan
    Lav Palan (@LavPalan) reported

    Vodafone internet is worst I am complaining since 5 months Network team also accepted “ poor network area “ Planing new site But when will u install new tower Very low internet connection @ViCustomerCare

  • VikmaniAkshat
    Akshat Vikmani | ETHGas ⛽ (@VikmaniAkshat) reported

    @ViCustomerCare what a scam is vodafone doing on app 399 plan they give me as unlimited 5g data but the net is not working also today on ivr ingot to know daily 1 gb net plan as they give 100 rs discount and do this scam required explanation vodafone #scam #fraud @band

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare My network issue has been pending since 9 May, and today is 17 July. Your team has been repeatedly assuring me that the issue will be resolved within 15 days.

  • GautamSDG
    Er. Gautam Gajbhiye (@GautamSDG) reported

    @ViCustomerCare Internet is not working here in nagpur. Location:- Panjri , behind Le meridian hotel.

  • AsadKha39155091
    Asad Khan (@AsadKha39155091) reported

    @ViCustomerCare Valuable Customer my foot @ViCustomerCare @vodafoneIN_Fdtn If you can't provide benefits you don't deserve any customer . No one should use VI and Port to other Jio or Airtel. Go to hell I say go to hell to your service

  • _arka_77
    Arka Giri (@_arka_77) reported

    @ViCustomerCare since morning I am facing data issues it's showing 5g but youtube or google not working and also other apps... previous it did not show any network only cross sign in network bars do something

  • thecybersecguru
    The CyberSec Guru (@thecybersecguru) reported

    @ViCustomerCare you guys need to shut down. Safe custody Was due to expire on 17 July so extended it on 10th July. Today was informed that safe custody has EXPIRED. Tried to reactivate the nunber. Request Was processed successfully yet number is suspended. You have just lost another RedX customer

  • Ploves2Chill_
    𝘈𝘬𝘴𝘢𝘳𝘢🔥 (@Ploves2Chill_) reported

    @ViCustomerCare Fix ur damn network then I can reply u

  • only_shiv_fan
    The_Cyber_addicted (@only_shiv_fan) reported

    @ViCustomerCare I have port to VI from Jio. I have received the network but not able to get and send SMS. What to do? And what about the welcome free plan? Please guide.

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    @ViCustomerCare Noting it" doesn't fix my network. I've been stranded without calls and internet all day. I need a resolution, not a template response. When is this actually getting fixed?

  • ADARSHP44072943
    Er.ADARSH PANDEY (@ADARSHP44072943) reported

    @ViCustomerCare My number has been successfully ported to Vi, and the network signal is visible. However, I have not received any activation message, and neither calls nor mobile internet are working. Kindly check the activation status and resolve the issue as soon as possible.

  • Remopeter
    HanuM@n (@Remopeter) reported

    @ViCustomerCare Vi is just proving again that a lot of unworthy people are sitting to contact customer and waste their time. Who in the world is training then? I suppose Ai does the job better than this. No wonder..

  • Anaik_DevX
    Anaik (@Anaik_DevX) reported

    Hi @ViCustomerCare, I accidentally recharged my Vi prepaid number with the wrong plan. Could you please help me change it to the correct pack or let me know if there's any possible resolution? I've already tried reaching out and would appreciate your assistance. Thank you. #Vi #CustomerSupport @ViCustomerCare

  • Remopeter
    HanuM@n (@Remopeter) reported

    @ViCustomerCare Someone named Gayatri called me know asking what is the issue. Id suggest you and your team to research on customers existing complaints, recent ones before calling them. This lady had such a irresponsible and egoistic attitude to not even acknowledge the feedback I gave.

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare @ViIndia Vi unauthorisedly applying govt adv as tunes. Do you pay the add income to us?Complaint is denied to be taken by executive Aniket. After long fight reference given as MUMV02151698828. Supervisor not available.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked, But again I am saying : No service, No Bill

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare

  • Ritesh48430606
    Ritesh (@Ritesh48430606) reported

    @DrSnehasish @ViCustomerCare Same here in burdwan ,pin 713104, signal fluctuations and internet not working @ViCustomerCare

  • muneesh_taneja
    Muneesh Taneja (@muneesh_taneja) reported

    @ViCustomerCare Forget vibe, you cannot even provide basic level of customer service

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare I did not get any solution. So I'll not pay any bill. Without solution if you marked ticket as Closed. So it's your problem. I did not get any solution. So I will not pay any bill.

  • VjBasu
    VJ ₿@$ü (@VjBasu) reported

    @ViCustomerCare No, I'll not delete as when I referenced this to your customer care and raised the same complaint, my complaint was closed marking we have checked and network is excellent... which clearly means you don't have trust in your customers. Now fix it or loose customer

  • nagapneetin
    Neetin Nagap (@nagapneetin) reported

    @ViCustomerCare My wife has been trying to port from Jio to Vodafone for the past 15 days. First order created thru app was cancelled, store people forcing us to purchase postpaid and now new order is created and no response from customer care! Pathetic service for new customers.

  • honestranju59
    happy man always (Ranju d honest boy)🤙 (@honestranju59) reported

    Since this morning my mobile data is not working. 4G signal is showing and Calls are working, but no website or app loads. Please check and resolve the issue. @ViCustomerCare

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you just copy-paste same response everytime I rise new complaint

  • JawaharJonathan
    Jawahar Jonathan (@JawaharJonathan) reported

    @ViCustomerCare, I ordered and paid for a doorstep SIM delivery, but there has been no update or response. I have already called customer care twice, yet the issue remains unresolved. This is very disappointing.

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    @ViCustomerCare Noting it" doesn't fix my network. I've been stranded without calls and internet all day. I need a resolution, not a template response. When is this actually getting fixed? 🤬🤬🤬

  • ManojSurekaa
    Manoj Sureka (@ManojSurekaa) reported

    @ViCustomerCare Without solving my issues,VI team is saying the complain is closed

  • UltiKhopdi6
    Ulti Khopdi (@UltiKhopdi6) reported

    @RanaAyyub @ViCustomerCare Is VI going to admit that it is the most inefficient service provider? It is same as me asking you that are you the biggest anti national in India ?

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare @viindia The company has neither resolved issue nor any of its executives are bothered to respond.everytime only call comes and says my senior will approach