Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Āsansol, Shiliguri, Patna, Shillong, Udaipur, Lucknow, Chhindwāra, Mumbai, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, and Pālghāt.
| City | Problem Type | Report Time |
|---|---|---|
 Āsansol
|
Internet | 4 hours ago |
|
Shiliguri
|
Phone | 8 hours ago |
|
Patna
|
Phone | 9 hours ago |
|
Shillong
|
Internet | 15 hours ago |
|
Udaipur
|
Total Blackout | 1 day ago |
|
Lucknow
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @DoT_India @TRAI Please take note of this issue and guide me on the appropriate consumer grievance mechanism. Screenshots of the actual Vi bill are attached as evidence.
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Itsmeab7 (@tanmoy7890) reportedVery bad service,bad internet speed too slow. Repeatedly the 4G signal becomes 2G, E. After regular complaint no improvement. You should give importance to your customer grievance @ViCustomerCare
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare always say they are working on it -> moved it to high priority -> has escalated issue bla bla bla and does not even have a ticketing system or even a reference number for the complaint. A scam is being carried out in return of customer care. That is how you know
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असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported@ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?
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Parth Kakadiya🧑💻 (@parth1320) reported@JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
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Arvind Pratap Yadav (@iarvindofficial) reportedI have been using the same Vodafone SIM card for about 10 years—now rebranded as Vi. However, for the past 2–3 years, I have been facing severe issues: network drops during calls and frequent loss of internet connectivity. Even when I purchase a 5G recharge plan, @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the SIM only delivers 3G or 4G speeds. My request to Vi is this: if you offer a 5G plan, ensure the service quality matches the capability so that customers don't have to constantly toggle 'Flight Mode' to get a connection. I believe that if a customer is loyal to the company,
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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Rehan (@itsmeRehanR) reported@ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Please consider this my final request for a proper resolution. I need action, not another “please wait” message. Complaint Ref: 4-189834810908
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Made in Maharashtra (@Madein_MH) reported@ViCustomerCare After dialling a number, it takes almost 10-15 seconds to hear the ring of the other number. For 10-15 seconds its almost silent. Whats the issue? Pls check your network in our area. Jio rings in 2 secs.
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Happy Verma (@HappyVb5671) reported@ViCustomerCare whenever someone calling me, my 5g network will switch to 2g, why?? its 2026, atleast call quality should be good if you cannot compete Jio or airtel, i have put my number to your DM message. @TRAI
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Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
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Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻
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Ankit Kumar Yadav (@yadhu2026) reported@ViCustomerCare Ongoing recharge going on but net was not working why this problem again again always
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare You are asking me to provide proof of what an agent told me about a plan months ago. How can an ordinary customer be expected to keep the agent's name, exact date/time, store details, or screenshots for six months? The responsibility of maintaining .
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Sagar Bhagat (@iSagarBhagat) reportedDear @ViCustomerCare, I recharged ₹239, which includes a JioHotstar subscription. But JioHotstar is still asking me to pay again. Vi app → Benefits shows the subscription is included, yet the content isn’t available. JioHotstar says Vi needs to resolve it. Please fix this ASAP
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Ashutosh (@unashutosh) reported@ViCustomerCare @ViCustomerCare is running a scam where they pull customer in to a Family Plan and then prevents from letting then leave it. I have been trying for almost a week now. Paid all the bills. But they are not deactivating it. Always say wait for 24-48 hours. @jagograhakjago
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Vinod Kumar (@Vks22691001) reported@ViCustomerCare Very poor network. Server not reachable. Difficult to call.
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VEDANT AGARWAL (@VedJajodia) reported@ViCustomerCare There is severe network issue in my location... there is no voice teansmission in calls .. unable to talk to anybody since 4-5 days....
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare This is extremely disappointing service. You have blocked services without any prior intimation or notification. Neither calls nor messages are working, leaving me completely disconnected. Please look into this issue and restore my services ASAP
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VEDANT AGARWAL (@VedJajodia) reported@ViCustomerCare Not only me many people in my area are facing the same problem.. No voice teansmission since last 3-4 days.. Area STATION FEEDER ROAD, SILIGURI DIST- DARJEELING, WEST BENGAL, PINCODE- 734005 If the problem persists we will be happy to switch network.
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Ashish Shah (@AshishS87919850) reported@ViCustomerCare No trust in your explanations. I will find the law and rule whether a service provider in India can deny to furnish printed bill or not. I AM HAVING RECORDINGS 9F REPLY RECEIVED FROM YOUR CUSTOMER SERVICE DEPARTMENT IN WHICH THEY CLEARLY DENIED.
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ਸ਼ਿਵਮ ਕੱਕੜ Shivam Kakkar (@iamshivamkakkar) reported@ViCustomerCare Your CNAP is showing an incorrect caller name. A number saved as “Kakkar” is showing as “Shivam” on my Nokia 110 4G. Please fix this incorrect CNAP mapping. I can share the number via DM.
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VIVEK THAKUR (@vkthakur0907) reported@ViCustomerCare your network is useless, return my money and **** off
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare If there is no usage from my number, then why was I charged for it? I am not interested in unnecessary subscriptions, auto-renewals, discounts, or promotional offers. I never asked for Vi Movies & TV, and I do not want it. Please permanently deactivate it and
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@🌿BoldIN🌿🌿 (@Terabhaiaya1) reported@ViCustomerCare service or charges are activated on my number. I want to continue with Prepaid only. Please confirm the cancellation. #Vi #VodafoneIdea #ViCustomerCare
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chetan sonawane (@chetans217) reported@ViCustomerCare I need quick resolution, Revert in inbox
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Mukesh t kumar (@Mukeshtkumarr) reported@TRAI @ViCustomerCare , this is to bring into highlight the extremely unprofessional attitude of Vi towards me as a customer and the very unhelpful habit of its employee in Vodafone gallery at Mumbai 400071