Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (26%)
• Phone (16%)
• E-mail (2%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Solāpur, Mumbai, Hyderabad, Cochin, Kottayam, Pune, Mohali, Kawardha, Chhindwāra, Shillong, Meerut, Panaji, Vasco da Gama, and Mumbai Suburban.

City	Problem Type	Report Time
Lucknow	Internet	9 hours ago
Solāpur	E-mail	12 hours ago
Mumbai	Internet	16 hours ago
Hyderabad	Internet	17 hours ago
Cochin	Total Blackout	18 hours ago
Kottayam	Internet	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported 9 seconds ago

  @VodafoneIdeaIN @ViCustomerCare If you can't manage one SIM delivery in a week, your board should resign. Taking money without service is fraud. I’m ready to collect from near—just give me a status! No more excuses, no more fake care. Resolve this immediately. #vimanagement #Vi

• 
  Ar Vikalp Sharma (@ArVikalpSharma) reported 1 minute ago

  @ViCustomerCare kindly solve the network problem , i visited vi office several times team visited my location but issue not solved even after 2 months

• 
  Rohan Salvi (@Rohansalvimns) reported 5 minutes ago

  @ViCustomerCare You try to give a good network. We'll see in a day or two, otherwise I'll change the SIM card and get another company's...

• 
  ConfusedMulga (@robinsamson17) reported 8 minutes ago

  @ViCustomerCare wtf is this? You guy's also stop incoming SMS? When the plan expires? I never faced this with JIO @TRAI is this even allowed? Is this not fraud, I understand calls but SMS? 😳

• 
  mary attrey (@AttreyMary64717) reported 8 minutes ago

  @ViCustomerCare Went to the same vi store...i was asked to wait again for next 48 hours with the same sim.. he said he has sent a mail regarding the sim not working and i hv no other option than to wait. It's 6 days now @ViCustomerCare

• 
  The Dogra's 🇮🇳 (@sanjeevdogra3) reported 14 minutes ago

  @ViCustomerCare Yes, you are just providing information but not solution. Its my humble request to keep the information to fool the next customer. Its been 7 days you failed to provide any solution. If you want to do something, just refund my money.

• 
  Rishi Kumar Mayank (@rrishikm) reported 19 minutes ago

  1/3 I ported my number 9241235759 from Jio to @ViCustomerCare expecting better service. VI later approved a Late Payment Waiver of ₹118. But after port-out to @airtelindia, the same waiver was reversed and added back into final dues.

• 
  Rohit Chauhan (@rohit_2004x) reported 20 minutes ago

  Dear vi team I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9990262112 please me to close this

• 
  Rahul Singh (@Rahuls_23) reported 22 minutes ago

  @ViCustomerCare @VodafoneIdeaIN Extremely poor and pathetic customer service by Vodafone Idea. Facing continuous 4G/5G network issues and internet stops working during calls, but no resolution provided even after multiple calls.

• 
  VISHAL 🇮🇳 (@VISHAL555555555) reported 22 minutes ago

  Very poor experience with @ViCustomerCare Despite sharing all required details including alternate number , my suspended number is still not restored. Facing major issues due to this delay. Need immediate action and proper support.

• 
  CKY (@chandan198yada1) reported 23 minutes ago

  @ViCustomerCare bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

• 
  Ro (@RadicalRohan) reported 25 minutes ago

  @ViCustomerCare , is there some problem with the network as I'm unable to make/ receive calls or send/ receive SMS.

• 
  RawVeritas🛡️ (@Frktweetz) reported 25 minutes ago

  @ViCustomerCare My mobile number is showing inactive and I’m unable to reach customer care via phone as there is no response. Please look into this issue urgently and help resolve it. The number is linked with my Aadhaar and biometric verification. Kindly assist at the earliest.

• 
  raza (@avais2014) reported 26 minutes ago

  @ViCustomerCare since morning, I can't see any network on my mobile,. Tried setting network manually not working, tried restarting mobile not working, tried enable and disable mobile not working, removed sim card, clean it still not working Is it Global issue or only me?

• 
  Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported 28 minutes ago

  @ViCustomerCare Since last night, my number has not been activated after porting. There has been no response from customer service. It looks like I made a big mistake by porting my number to Vi. #MNP

• 
  Rahul Panwar (@rahulpanwar) reported 29 minutes ago

  @ViCustomerCare As usual the same message again, this is harassment and ignorance towards the actual problem. @vodafone @VodafoneGroup

• 
  Somil Chandra (@c_somil) reported 29 minutes ago

  @ViCustomerCare Appalling service by VI at Lucknow Sapru Marg office. They refused my postpaid to prepaid conversion because I didn't get a "retention call" while waiting in-store. Why is a customer’s time wasted for your internal processes? Resolve this immediately! 8953823222

• 
  Sujit 💢 π² (@AltClaimX) reported 31 minutes ago

  @ViCustomerCare Thanks for the response. I hope this issue gets resolved quickly this time, because I’ve already contacted customer support multiple times since 25th April but still haven’t received any proper update or SIM delivery yet.

• 
  Ro45 (@Ro45editzz) reported 31 minutes ago

  @ViCustomerCare @ViCustomerCare you have the worst customer care service your agents are not replying to my dms and not giving solutions now I will definately port my sim

• 
  Ar Vikalp Sharma (@ArVikalpSharma) reported 35 minutes ago

  @ViCustomerCare we rely just on quality of network and services ....no ad required

• 
  PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported 38 minutes ago

  Pls stop giving temporary fixes & properly check the tower/network congestion issue in my area (Agni vaddo Guirim, Bardez Goa. North Goa (403507) @ViCustomerCare

• 
  Abhishek Chatterjee (@abhisstory) reported 38 minutes ago

  @ViCustomerCare I am facing tremendous incoming voice call issue at my home address at Baishnabghata area..facing repeated call drops and issue in connection Pls look into the matter

• 
  PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported 39 minutes ago

  @ViCustomerCare Please take this seriously and provide a proper long-term fix.

• 
  Ramesh Kumatagi (@RameshKumatagi) reported 40 minutes ago

  @ViCustomerCare network at my place S K nagar, talikoti 586214 has become too poor. It was good till February. While airtel offers 5g in my town, can I atleast expect stable 4g from VI?

• 
  Arpit katiyar 🕉️🚩 (@arpitkatiyar112) reported 41 minutes ago

  @ViCustomerCare I have checked and now I am satisfied with your service because I have finally received the benefits I wanted.

• 
  PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported 41 minutes ago

  @ViCustomerCare This is affecting daily communication badly. The issue was resolved earlier after I raised a complaint, but now the same problem has started again.

• 
  RITESH GANATRA (@GanatraRitesh) reported 43 minutes ago

  @ViCustomerCare Network issue not supported v i site going to Airtel MNP with all family numbers After remainder send no revert Remainder 140

• 
  Mohini Tech Tales (@MohiniSingh_96) reported 45 minutes ago

  Dear @ViCustomerCare, I had already raised a request to deactivate my SIM, and the request has already been processed. Despite that, I am still receiving 10–12 calls a day along with continuous promotional messages. I have already informed customer care multiple times that my issue has been resolved, yet I am being repeatedly pressured to continue the SIM and opt for new plans. This is becoming extremely frustrating and feels like harassment now. Please stop these calls and messages immediately.

• 
  Kesharam Kesharam (@KesharamKe74256) reported 53 minutes ago

  @ViCustomerCare How many days cheat yours subscribers in Telangana state Telangana state is this part of india or other country shame on you vi network still you don't launch 5g network in Telangana state shame on you vi network stop advertisement focus on 5g launch

• 
  PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported 59 minutes ago

  @ViCustomerCare If you cannot permanently fix the issue in my area, then please say it clearly instead of giving temporary solutions every time. I’m honestly tired of facing the same problem repeatedly and will have no option left but to switch to another network provider.