Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 03/01/2026 22:05

March 01: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Bālurghāt, Anantapur, Bengaluru, Badlapur, Cochin, Pune, Mumbai, Coimbatore, Aurangabad, Raipur, Jaipur, New Delhi, Gurgaon and Gopālganj.

Loading map, please wait...
City Problem Type Report Time
IndiaHyderabad Internet
IndiaBālurghāt Internet
IndiaBālurghāt Internet
IndiaAnantapur Total Blackout
IndiaBengaluru Internet
IndiaBadlapur Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Karansancheti15 Karan Sancheti (@Karansancheti15) reported

    Is anyone else facing problem with VI internet? @ViCustomerCare

  • amitkumar9549 Amit Kumar (@amitkumar9549) reported from Lādnūn, State of Rājasthān

    @ViCustomerCare this location only 2g network is available not 4g so port my sim now it's my final decision.

  • surelaks suresh (@surelaks) reported

    @ViCustomerCare As informed the concern is larger and needs to be addressed by a tight control on Sim card issue by all operators.

  • RonakDoshi8 Ronak Doshi (@RonakDoshi8) reported

    @ViCustomerCare Im unable to get internet in my area from past 5 days. I raised a complain, which was also my last recharge date, on 5th January but today they gave the response & all problems were gone for just 2 hours & the problem is back again. Please help me with this prblm.

  • atmanirbhar69_ atmanirbhar69_ (@atmanirbhar69_) reported

    @ViCustomerCare your internet is working!!! Fix your issues asap this is not what we're paying for!

  • Santosh78983523 Santosh Kumar (@Santosh78983523) reported

    @ViCustomerCare I have sent messages but everytime they are calling and telling we will look into the issue. They are just looking into it but not doing anything. If VI like brand have some shame so provide the internet speed for which you are charging money from customer.@myogiadityanath help!

  • shubhamvbansal shubham (@shubhamvbansal) reported

    @ViCustomerCare my new sim shows error 69 while messaging. Please help me in this ?

  • RijoRGeorge Rijo Raju (@RijoRGeorge) reported

    @ViCustomerCare I am unable to browse internet for the past 2 days. I have restarted my phone several times, reinserted the SIM, but nothing seems to be working. I tried to contact your complaint helpline several times, but everytime the call goes blank. What is happening??

  • atmanirbhar69_ atmanirbhar69_ (@atmanirbhar69_) reported

    @ivineetsharmaa @ViCustomerCare Same issue! If anyone wants to learn how to lose customers you can definitely learn it from Vodafone idea

  • naveensawlani Naveen Sawlani (@naveensawlani) reported

    @ViCustomerCare My request I'd with reference number GUJ-V00779413810 was closed without any resolution. Your representative asked me the details of the issue on whatsapp and the after failing to solve the issue they closed the ticket without my consent, giving stupid reasons.

  • iamvignesh01 Vignesh Ananthakrishnan (@iamvignesh01) reported

    @SubhashChalla @ViCustomerCare I am also facing this issue. Not receiving otp for ICICI Bank for last 3 weeks. ICICI Bank saying Vodafone is blocking the OTPs. Complained already but no action taken yet. Time to port to other network I believe @ViCustomerCare

  • loveafzal27 Afzal khan (@loveafzal27) reported

    @ViCustomerCare @ViCustomerCare my mob number was on my father's name. Due to some reason I had to discontinue the number but now i again want to use the number and your VI store in Paharganj Delhi forcing me to take this number postpaid. Which i am not interested. Plz help.

  • Karansancheti15 Karan Sancheti (@Karansancheti15) reported

    @ViCustomerCare Fix your internet asap!

  • NilMustafi Nilanjan Mustafi (@NilMustafi) reported

    @ViCustomerCare I'm yet to receive a solution from you. "These are service messages and hence can't be stopped" isn't acceptable; that's not a solution. Unless you provide a solution (and not a generic response and an excuse), you'd lose a customer you got less than 3 months ago.

  • KamalChitraPOV Chitra_englit (@KamalChitraPOV) reported

    @ViCustomerCare Your response to my request for help is ridiculous! You are sending me a list of 12 questions I have to answer? Are u serious? Get real, get serious and sort out my problem asap! On Dec 12, 2021 I recharged for 84 days and today my phone connection is cut!

  • atmanirbhar69_ atmanirbhar69_ (@atmanirbhar69_) reported

    @sksundram @ViCustomerCare I agree @ViCustomerCare internet is worst in the world

  • charmi_ganatra Charmi Ganatra (@charmi_ganatra) reported

    @ViCustomerCare Pl waiver my both no pending out standing amount today is a last date but nobody can do only part1 reversel done part 2 for both no pending please do urgent basis today Network issue still continue so going to airtel Or jio

  • Conyfreedom Singh (@Conyfreedom) reported

    @ViCustomerCare Your network isn't stable in my area . Sometime it stop working... Please resolve it as soon as possible Thanku

  • DeepakJinghala1 Deepak Chaudhary🇮🇳 (@DeepakJinghala1) reported

    @ViCustomerCare I have just come to vi a month ago and I am tired of searching 4g network, it can never happen that the call is received in the first time, you have to try 2 to 3 times and it is a big deal if the call is in the middle. not cut

  • AbhijitKadam17 Abhijit Kadam (@AbhijitKadam17) reported

    @ViCustomerCare sucks!!! Pathetic customer service. Complaint#4-126826561696 Still not resolved. Glad to know u guys r crushed by @jiocare

  • shubhamg18 Shubham Gupta🇮🇳 (@shubhamg18) reported

    @atmanirbhar69_ Bhai leave internet, sim is showing No service @ViCustomerCare

  • Karansancheti15 Karan Sancheti (@Karansancheti15) reported

    @ViCustomerCare I'm facing problem with internet since few hours.... What's the issue?? Revert back please

  • sony9sony sony9 (@sony9sony) reported

    @ViCustomerCare i am not able to check out my last recharge details , can you help ? @ViCustomerCare #vodafoneidea

  • WatchRepublic Bheemla Nayak (@WatchRepublic) reported

    Hi @vodafone @ViCustomerCare I'm not getting any incoming calls , seems to be I'm out of balance for the services. What's the minimum recharge for the service validity ?

  • 15Anant Anant Daga (@15Anant) reported

    People from @ViCustomerCare think customers are fools and they can give any mobile plan without telling the full information. POOR service. The 15 years trust is now gone. The associates at the store and on customer care are hopeless. They just know to dodge the problems.

  • CseVyas Shantanu Vyas (@CseVyas) reported

    @ViCustomerCare I'm in another state and calls just go silent after 2 minutes. It's not disconnected but neither I can hear the other person nor they can hear me and it happens at exactly 2 minutes for all the calls I'm making and not for incoming calls. Plz help

  • JayanthAgaram1 Jayanth Agaram (@JayanthAgaram1) reported

    @ViCustomerCare I’m really disappointed with your service!! I’m unable to send sms to anyone, I tried calling millions times no one knows the fix, this is completely ridiculous. Tomorrow I’m going to port to Jio

  • Ajay_k_yadav_ Ajay yadav (@Ajay_k_yadav_) reported

    Vi is a worst customer service ever @ViCustomerCare

  • Present__Absent Absent (@Present__Absent) reported

    @ViCustomerCare Can you what is the minimum recharge as i do for sending SMS as there is no currently active plan and why top up not working to send SMS. Very intelligent.

  • parth12902 Parth (@parth12902) reported

    Pathetic Service at Vi Mini Store. I visited the store thrice (in this pandemic) in the past 2 days but did get my sim activated. Even the Mini store does not have any contact number. This sim is really very important to me. Please help @ViCustomerCare