Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (56%)
• Total Blackout (21%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Morinda, Kolkata, Hyderabad, Patna, Bhopal, Delhi, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Ghātāl, and Tirur.

City	Problem Type	Report Time
Chhindwāra	Internet	3 hours ago
Morinda	Internet	3 hours ago
Kolkata	Phone	15 hours ago
Hyderabad	E-mail	15 hours ago
Patna	Internet	21 hours ago
Bhopal	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh Thakur (@Harshan94090071) reported 7 minutes ago

  @ViCustomerCare Worst network the only reason for down is the network even call do not connect at once. And the network is only 2G

• 
  Ved (@vedanshchn) reported 11 minutes ago

  @kaleemansari1 @ViCustomerCare First of all, good decision. Support the underdog. Secondly, celebrities are NOT kings or queens. They’re just doing their job. Lastly, given how he went from Airtel to Jio to Vi, it shows they go where money takes them. Not their beliefs and values. Don’t be blindfolded.

• 
  Siddhu Shah (@SiddhuShah55) reported 12 minutes ago

  @ViCustomerCare Customers aren't ******* idiots who should be pushed from one useless channel to another. We pay for your service and deserve actual support, not this pathetic bullshit.

• 
  Anuj 🇮🇳 (@AnujjjjjjSoni) reported 13 minutes ago

  @ViCustomerCare Msg kiya hain privately sirf dekhna mat Resolve karo issue I'm not genZ but my patience is wining and it's not entertaining 🤬

• 
  Alien X (@Its_Bluis) reported 15 minutes ago

  @ViCustomerCare Just don't share automated replies with random name ,I have already said all the things with proofs and I can't repeat it again and I shared my pincode in dm If you can read please read all the thread you will get my problem

• 
  SAM SOVERIGN (@SamSoverign) reported 19 minutes ago

  @ViCustomerCare @TRAI @DoT_India Naseem, I will not delete the numbers. They are Vi numbers used for marketing calls, not mine. Asking me to hide the evidence is not a resolution. Disconnect them and update publicly.

• 
  Mohsin Khan (@mohsinKhan4123) reported 23 minutes ago

  @ViCustomerCare Not on social media. Need ground work. Want strong network, at affordable prices. No need to do social media advertisement

• 
  Ansh Pateriya (@PateriyaAnsh) reported 25 minutes ago

  @ViCustomerCare @airtelindia @ViCustomerCare Stop calling me just to ask the same questions again. I have explained the situation repeatedly. I don't need another scripted apology or MNP tutorial. Your representative ****** up the process. YOU FIX IT. PORT MY NUMBER.

• 
  NullVoid (@mixxvice) reported 27 minutes ago

  @ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.

• 
  𝐈 🅐🅜 𝐑𝐀𝐒𝐇𝐌𝐈✭𝐑𝐀𝐍𝐉𝐀𝐍 (@FanBoyOfAM) reported 30 minutes ago

  @ViCustomerCare First of all make your hellotune services free... Because All other network operator are giving it free. While u are charging your customers.

• 
  🅑🅘🅑🅗🅤🅟🅡🅐🅢🅐🅓 (@7bibhuprasad) reported 30 minutes ago

  @ViCustomerCare Worst ever faced by this network

• 
  SAM SOVERIGN (@SamSoverign) reported 31 minutes ago

  @ViCustomerCare @TRAI @DoT_India Dipika, I am not DMing. The issue is public. Vi numbers are being used for marketing calls. Asking for my number does not disconnect the spam numbers. Take action publicly and confirm it here.

• 
  Vivid Insaan 🧛 (@UnboxedDrafts) reported 33 minutes ago

  @ViCustomerCare Sh!t is now ****

• 
  Khushal Vandriya (@KhushVandariya) reported 33 minutes ago

  @ViCustomerCare You are fooling the customer no connectivity are working well

• 
  Iam_sujit18 (@Iam_sujit18) reported 34 minutes ago

  Very bad @ViCustomerCare netwark bad bad bad 🙁 please user don't use

• 
  🧢 (@sabirjr17) reported 36 minutes ago

  @ViCustomerCare Please provide proper network

• 
  Anil Kumar (@anineel) reported 39 minutes ago

  @VodafoneIN_News @ViCustomerCare I Ordered a SIM card through the official VI Website, but it has been more than 24 hours and I haven’t received any update or response regarding my order. The payment has already been deducted, and there is not even an option to cancel the order.

• 
  भरत 🎭 (@the___bharat) reported 41 minutes ago

  @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

• 
  Sach (@rahulp_iitk) reported 42 minutes ago

  @ViCustomerCare I ve been Vi/Vodafone/hutch/Orange customer for 20 gears

• 
  Manish Khilwani Official *⃣ (@Khilwani_speaks) reported 42 minutes ago

  @ViCustomerCare I really wish to shift to your network, but your network doesn't work at all in Ulhasnagar camp 5 main road area.

• 
  Pankaj (@pankkz) reported 42 minutes ago

  hello, there is total network outage in my area, No network in any Vi SIM. please help ASAP. @ViCustomerCare

• 
  Ankit Singh (@iankit_8) reported 47 minutes ago

  Please help me to port out from Vi for my number 7318308844 @ViCustomerCare

• 
  Deepika Slays (@DeepikaDonga) reported 52 minutes ago

  @ViCustomerCare The order has been cancelled last week without informing me and I thought it's good as the beginning is so awful and I wondered how it would be in future, however I haven't received the refund yet,i placed the order on 22nd August and today is the 1st of September, kindly refund

• 
  Sammit Joshi (@smilingsammit) reported 53 minutes ago

  @ViCustomerCare There has been no update for a week, and I received the same response 3–4 days ago as well. I’m not sure why such a simple issue is taking so long to resolve. Could someone please call me and help get this resolved? Also, same Vi store preson is not responding now

• 
  Gaurav Chand (@gauravchand) reported 54 minutes ago

  @ViCustomerCare Had also called customer care. Just got a call from the Engineer 98198 18147. Told him the issue again. Asked him two to three times what has happened in the last week. He just disconnected the call. Next time Vi calls I too will not answer. Please e-mail me if you need anything

• 
  Pradhan's Fintech (@PradhansFintech) reported 55 minutes ago

  On August 15, we received an sms from @ViNewsOfficial saying that we were getting 1 gb of free data for 7 days. But honestly, what’s the point of offering free data when there is no vi network inside our room? We couldn’t use that offer because the network simply wasn’t available and yesterday, we received another sms saying that we are getting 10 minutes of free calls + 1 gb of free data for 5 days. We are still checking the network, and the situation is exactly the same. Inside our room, it still shows “no service.” We have even attached a screenshot for reference. If we need to use vi network, we literally have to go outside our room or climb up to the rooftop and if we want proper 4g connectivity, we have to move around and search for a location where the network actually works. So what’s the point of these free offers if we can’t even use the service? Maybe vi is offering these benefits because we haven’t been recharging regularly, but offering 1 gb or free calling minutes doesn’t solve the actual problem. The problem is network coverage. We actually want to recharge and use vi because the plans and services are good, especially the unlimited 4g data plans. But if there is no network inside our room, what’s the point of recharging? Since we got this sim, we have recharged it only twice. We were planning to recharge again, but after continuously facing network issues, we simply stopped using it. Once vi’s 4g network becomes properly available inside our room, We’ll definitely consider recharging again. Until then, @ViCustomerCare please don’t keep sending us offers that we can’t actually use. First fix the network coverage, then the offers will actually be useful.

• 
  Gaurav Kumar (@Gaurav6172) reported 57 minutes ago

  @ViCustomerCare Please provide 5g service in my area 848404 bihar Samastipur

• 
  Bally (@ballysantu) reported 57 minutes ago

  @ViCustomerCare Message received from Vi Care team …. Hi, we tried calling you a few times to understand more about your network issue but were unable to reach you. You may register a new complaint by calling 198 if problem persists.

• 
  Sabyasachi Das Mohapatra (@SabyasachiDasM3) reported 1 hour ago

  @ViCustomerCare Sir/Mam my new Postpaid Mobile number is suspended due to unknown reasons your support team is misleading and don't helping me at all and asking to visit store but the store also can't help me if a new postpaid customer is helpless then what will happen to other🙏🏻

• 
  Tedros (@vatsalhimself) reported 1 hour ago

  @ViCustomerCare Hey @VodafoneIdeaIN @ViCustomerCare,writing on behalf of a friend.They bought an IR pack with no upfront country list, only to find Vietnam wasn't covered. Contacted support immediately, but reps delayed until auto-activation to deny a refund! Need this escalated & refunded ASAP.