Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (23%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Kanpur, Bengaluru, Chhindwāra, Kolkata, Guwahati, Cochin, Jaipur, Raipur, New Delhi, Patna, Nashik, Pathanāmthitta, Bhubaneshwar, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 7 hours ago |
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9 hours ago | |
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Total Blackout | 10 hours ago |
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19 hours ago | |
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Internet | 23 hours ago |
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Internet | 1 day ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare How long will you keep assigning numbers to automated advertising scams? Our phones are unusable thanks to constant robocalls. Either stop enabling this or own the damage you’re causing. #ViFail
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🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported@ViCustomerCare highly pathetic service booked new number more than 48hours passed by still number delivery pending. Called on 8141018180 they r saying delivery partner will call but no call yet.On 198 Mr.Abhinav also responded unpolished & his supervisor deny coming on call.
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Satish Kumar (@the_satishkumar) reportedHello Vodafone Idea, I ordered a SIM online on July 26, 2026, but it has not been delivered to me yet. Even when I speak to your customer care, they are unable to provide a satisfactory answer. @ViCustomerCare
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Shyamsunddar K 🇮🇳 (@mailtoshyamk) reported@ViCustomerCare I have moved to different location but i had similar issue net was dead slow showing E
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Vishal ©️ (@vishalmalavya) reported@airtelindia Your network is not working since today morning in Vapi city and surrounding areas, even @ViCustomerCare network off but they resume it, while it's only @JioCare who gives uninterrupted services during this extremely heavy rainfall. Shame on you #Airtel
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Kiran Gatla (@kirangatla) reported@VodafoneIdeaIN @ViCustomerCare there’s no service/network since last 4 hours, and customer care says to wait for 24 hrs, what nonsense is this, how many times should I keep complaining?
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siddharth (@akki97098) reported@ViCustomerCare Port as more as you can.Their service is too poor
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Joshua Adipi (@AdipiJoshua) reported@VodafoneIN_News @ViCustomerCare I am demanding Company heads to answer. This is not my problem, this can be anyone’s. If you can’t do the service, many others there. BSNL, Airtel and Jio. I was billed thousands, could be others too because of your system. So do the best
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Vinkesh Thareja (@VinkeshT) reported@ViCustomerCare Dear VI team, You tried your best, to fix the connectivity issue, but no network received, infact even the normal calls went blank after 1 week. Stop selling Cambodia while offering Roaming to the subscribers, cambodia does not support the Indian sim cards.
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سيد عبد الرحمن (@ImSyedRahman) reportedHey .. yesterday i recharged on my number with 349rs..as my sim was not in use since so many days so I recharged but my sim is not showing network..my money was deducted @ViCustomerCare
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Ghanshyam Kushwaha (@gkbundeli) reportedRecharge unlimited 4g Service 2g wali Complaint leke consumer court ja skte kya @ViCustomerCare
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Rak Patel (@rakesh_piecrush) reported@ViCustomerCare No need to update just remove family plan and let me port to other network 🙏🏻🙏🏻🙏🏻🙏🏻
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Mujahid Alom (@Mujahid_along0) reported@Airtel_Presence I have said can I port from home from @ViCustomerCare But I don't get any appropriate answer So should I wait or are you gonna help me
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Ashwini Kumar Mishra (@ashwini1806) reported@ViCustomerCare still no update and resolution on below #Worstservice
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☘️ (@japanisikka_) reported@ViCustomerCare I have already paid for caller tune yet it is not activated, and when I try to set tune, it asks me to pay again. Help me with refund. This is not acceptable!
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare Why are you assigning numbers to spam bots for automated advertising? We’re flooded with robocalls and scam texts because you hand out our numbers to every cheap call centre. Stop enabling this or lose customers. Fix it or get exposed. #ViSpam
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare Third class service provider Not fulfilling promises Cheating customers
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Bipin Banavalikar (@polkaDot3188) reportedDear @ViCustomerCare, port request for my father from @airtelindia to VI is missing. SIM delivered on 20 Jul, ₹854 paid. On 21 Jul, your rep asked us to cancel and promised activation in 3 days. Customer care now says no port request exists. Please resolve urgently. Thank you
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Ankesh (@thisisankesh) reportedFed up with @ViCustomerCare. Ordered a SIM on 22 Jul with same-day delivery. It’s 25 Jul and still no SIM. Support keeps saying, “Tomorrow.” There’s a Vi Mini Store next to my house but they can’t issue it. If you can’t deliver, stop selling SIMs online with false promises. 😡
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Satendra Bhati (@satendra_bhati) reported@ViCustomerCare Now give me solution
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare @ViCustomerCare I expect this matter to be treated as a priority and resolved at the earliest. If this unauthorized charge is not reversed promptly, I will have no option but to initiate the process of porting all my family’s Vi mobile connections to another service provider.
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Nilavarasan V (@nilavarasan_v) reported@ViCustomerCare Hi @ViCustomerCare , Still I don't get update or resolution yet. Kindly the consider the urgency and do the needful.
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Sanchit Sachdeva (@SanchitSac77212) reported@ViCustomerCare I recharged my number with a 1-year plan, yet I'm still not receiving incoming calls. I raised a complaint and was assured it would be resolved by 19th July, but nothing happened. After raising another complaint, I was told to wait until 27th July. Solve ASAP!!!
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Vatsal Agarwal (@ackyvatsal) reportedComplete network dark zone in TDI City, Moradabad! No mobile data, constant call drops. We are surviving entirely on broadband. I have 10 premium household connections ready to port to whichever operator installs a tower here first. @JioCare @ViCustomerCare @Airtel_Presence
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MP 70 TEACH (@mp70teach) reportedThat's Not solution that i want from @ViCustomerCare , yesterday night retailer called me & told to take back my complain from @nch1915 & VI, But I want Unlimited Data instead 299 Plan, Vi Forcing Retailer & He Just Say Sorry To Me and Told he can't do anything @jagograhakjago
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Nilavarasan V (@nilavarasan_v) reportedDear @ViCustomerCare It has been more than 18 days from the date request over email still no resolution despite the assurance of resolution by 17-Jul-2026 given by your team. RTN-V02150804502
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✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported@ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi
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Khushboo Khan (خوشبو خان) (@Khushbookhan_) reportedHey @ViCustomerCare Your Vi store executive imposed and convinced me to convert my 16-year-old mobile number from prepaid to postpaid. Within just one month, the number was permanently deactivated. This wasn’t just any number it belonged to my late father, and I had kept it active as a cherished memory. Your executives are literally scammers who unnecessarily force postpaid connections on customers. I expect a proper explanation and an immediate investigation into how a 16-year-old number could be permanently deactivated so quickly?? And help me to get it back asap.
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Sahil khatavkar (@Sahilkhatavkar9) reportedI am on 5G unlimited data pack. But from 2 days how my data got expired daily from 1.5 GB data while it's always showing 5G on network bar. Solve it or either will port into jio!! @ViCustomerCare
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एक बैंकर का पति (@bootsofrny) reportedDear @ViCustomerCare , I want to port my BSNL number to Vi, but I can’t find any authorized Vi retailer near PIN code 175015. Please help me locate the nearest store or suggest an alternative way to complete the port.