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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mohali, Kawardha, Chhindwāra, Shillong, Meerut, Panaji, Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, and Mumbai.

CityProblem TypeReport Time
Mohali Internet 6 hours ago
Kawardha Internet 15 hours ago
Chhindwāra Phone 16 hours ago
Shillong Internet 20 hours ago
Meerut Internet 1 day ago
Panaji Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • PraveenKumGarg9
    Praveen Kumar Garg (@PraveenKumGarg9) reported

    @ViCustomerCare this is very frustrating abt Vodafone Mayur Vihar phase 1 Delhi store that untrained staff's foolishness n attitude n customer is left for visiting store again n again like govt dept, neither nodal nor appellate team serious abt it for years.

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    @ViCustomerCare Very bad customer care.........

  • themadhuperu
    madhuu perumandla (@themadhuperu) reported

    @ViBusinessIndia @ViNewsOfficial @ViCustomerCare i am unable to get No service from my new number and sim as well

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @jagograhakjago @TRAI @ViCustomerCare insulting customer without proper resolution.... It has been 5 months no network...

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare Please take this seriously and provide a proper long-term fix.

  • Zeeshan28392561
    Zeeshan (@Zeeshan28392561) reported

    @ViCustomerCare My internet is not working customer care not responding

  • SnigzB
    Snigdha B (@SnigzB) reported

    @ViCustomerCare But now my number is suspended. And I can’t see any verification requests raised as well. Can someone please help me out?

  • David0941786349
    David (@David0941786349) reported

    @ViCustomerCare VI is the worst. When the recharge expires, incoming calls get blocked within 2–3 days. Right now, I need to receive an important OTP, but I’m not getting it. Please help me activate the service for today it’s an urgent situation...

  • PMparasmalhotra
    P  (@PMparasmalhotra) reported

    @ViCustomerCare Hi, yesterday I tried to recharge my number using the VI app. The payment got deducted but the recharge plan is not activated. I can't see it in the history either. Kindly help on this.

  • pooranm38494425
    Bro Rider (@pooranm38494425) reported

    @ViCustomerCare My ₹2099 Nonstop Hero plan activated on 1 April 2026 with 300 GB per 28 days FUP. Different customer care executives have given me different reset dates (28 April, 2 april, 4 May), but my data counter still has not reset correctly.

  • sanjeevdogra3
    The Dogra's 🇮🇳 (@sanjeevdogra3) reported

    @ViCustomerCare I have already responded. This is the 4th day of your so called international roaming which is still not working. Na national service theek hai na international.

  • guptaanubhav346
    Anubhav (@guptaanubhav346) reported

    Hey @ViCustomerCare, I have made a payment for new sim order and it was supposed to be delivered but still no update recieved and i have no track records. What a pathetic service. @TRAI @ViCustomerCare please help here

  • VivekThakuriya3
    Vivek Thakuriya (@VivekThakuriya3) reported

    @ViCustomerCare - booked new SIM on 04.05.2026 morning but till time I response from Vi. Very poor services. Kindly coordinate with team and arrange SIM urgently. Order ID- DCHD04052640576

  • abhaychawla13
    abhaychawla13 (@abhaychawla13) reported

    @ViCustomerCare still not working

  • Deepasei
    Deepa (@Deepasei) reported

    @ViCustomerCare @ViCustomerCare Urgent! My Delhi SIM it was deactivated due to KYC issues. I'm in Lucknow & 11th May is the 90-day deadline. I want to reactivate it before it's gone forever. Please help me get a duplicate SIM in Lucknow. #ViHelp

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action not words.

  • Gamer6551196112
    Man (@Gamer6551196112) reported

    @ViCustomerCare I hope you are working on my issue

  • Indrawithoutwax
    Indrajeet L. Bahekar (@Indrawithoutwax) reported

    @ViCustomerCare No network coverage at my location Wasari District - Washim pincode - 444504

  • mehrotra_shrey
    Shrey Mehrotra🧑‍💻🔱 (@mehrotra_shrey) reported

    @ViCustomerCare I had raised my query to port my number from bsnl to vi 4 days ago and till now it is not ported. I was told it will be ported in 3 days. I have received the sim and it is also showing the network but BSNL sim is still active.

  • insanesoulskye
    Monty Ahmed (@insanesoulskye) reported

    @ViCustomerCare I have clearly mentioned that it says - pincode is not serviceable for prepaid but it is available for postpaid then why on earth would you ask me to submit without actually reading my tweet? Maybe another agent might help who can actually read?

  • sarkar8399
    Puja Sarkar (@sarkar8399) reported

    Hey @ViCustomerCare, I haven't had any internet access since 9 PM last night. It's been almost 12 hours and the service is still down. This is extremely frustrating and unprofessional. If this isn't resolved immediately, I will be forced to port my number to Jio. Fix this ASAP!

  • guptaanubhav346
    Anubhav (@guptaanubhav346) reported

    @ViCustomerCare Hey @ViCustomerCare , please check your dm, now it's more than 72 hours of booking/placing order as you have asked it will be completed by 72 hrs but still no update ,can you please check this on priority, this is seriously pathetic as the service delayed with promised time

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare Internet signal almost nil. Please confirm any bribe option for good internet as as suffering for long year. Otherwise send quantum of internet via post card by Indian post. I will pay post card price. No need to reply. Need service, not assurance.

  • warrior_666s
    WARRIOR (@warrior_666s) reported

    @ViCustomerCare I love you vi past two days the network is too good

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @VodafoneEgypt @ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action

  • humanityInNeed4
    Almas (@humanityInNeed4) reported

    @ViCustomerCare What information you need? I already have all the details in our 15 mins call what else are you expecting? If you can't solve the problem that's fine, I know what I need to do. Stop selling pathetic service!

  • kamalsharm35222
    kamal sharma (@kamalsharm35222) reported

    @ViCustomerCare WORST network quality provider

  • KhanRider4u
    ASIF KHAN (@KhanRider4u) reported

    @ViCustomerCare I've tried everything, but the internet speed is still very slow.

  • TheAdvocateeee
    Advocate (@TheAdvocateeee) reported

    @ViCustomerCare Vodafone change your name to very fraud. Every resolution date they provide another date and excuse. We will take all social media platform to highlight your fraud

  • i2oshi
    roshini paul (@i2oshi) reported

    @ViCustomerCare rel no. 192142484 need a solution to make postpaid to prepaid being an NRI billed INR500 to INR700 each month for zero usage.