Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, Chhindwāra, Cochin, Mumbai, Kannur, Kanpur, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Total Blackout | 5 hours ago |
|
Kozhikode
|
Internet | 12 hours ago |
|
Ahmedabad
|
Internet | 13 hours ago |
|
Varanasi
|
Internet | 17 hours ago |
|
Kurukshetra
|
Internet | 21 hours ago |
|
Ujjain
|
Internet | 22 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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Rakhee Gupta - The Life Stylist (@therakheegupta) reported@ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?
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Bala (@bala_io) reported@ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi
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MAN SINGH GURJAR (@beingmansingh) reported@ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam
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Aarush Pal (@iAarushPal) reportedDear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService
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Ramesh Mythri (@MythriRamesh) reportedDear @ViCustomerCare , there has been zero network signal in Alind, Serilingampally, Hyderabad. I'm unable to make calls or use mobile data. Please look into this issue and resolve it as soon as possible. #Vi #NetworkIssue
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Jaideep Kumar (@i_am_jaideep) reported@ViCustomerCare Why only Patna has been 5G services in Bihar Jharkhand Circle, Connectivity is also poor in semi urban and rural areas. Can we have 5G launch in other prominent cities like Ranchi, Jamshedpur, Gaya, Bhagalpur, Darbhanga and Dhanbad in 2026.
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Natasha Nats (@NatashaNats5) reported@VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you
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Ashish Mehta (@AshishM2) reported@ViCustomerCare You are not really intending to help. You are just pretending to help because its social media. I have already provided all relevant info. Further questions are useless. Fix your network if you wish to. You have the state, you have the pin codes. There's no network in those areas
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Roy Kurian (@royykuriann) reported@ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone
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SAM (@samehdi72) reported@ViCustomerCare why are you irritating your customer, even after payment repeatedly reminding for last date of bill.
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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Pharmacist (@pharma_voyager) reported@ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India
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RAKESH KUMAR SHARMA (@RKVASHISTHA1) reportedYes absolutely right Their networking team and customer care team are not capable to solve the issue Give false statement too @ViCustomerCare Now I am also port my all (4) number to other networks
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@ViCustomerCare Dear @ViCustomerCare, Your team has my transaction ID, payment proof, CAF details, emails, screenshots and call history. What you haven't provided is a solution. Please stop sending scripted DM responses and resolve the issue. #Vi #CustomerExperience
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Anup (@anup0191) reported@ViCustomerCare Network was not there for 15 min, now came back
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Vijay Chaudhary (@Vijaych25656910) reported@ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet
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Arun Kumar Shaw (@SHAWARUN72) reported@VodafoneIN_News @VIIndia3868 @ViCustomerCare No internet suddenly facing problem ... Will u help me?
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Not a single customer had visited your Shakar Nagar branch till the time _ I was at your store
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NeuBee (@Shubbu123) reportedHello Moumita ma'am, i have sent some DMs. Please have a look. I know you guys never take your customer's concern seriously then also i don't know why i am trying LOL. @ViCustomerCare
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Eye (@GovtIsLAZY) reported@RVAGamingg @ViCustomerCare I want to try to but they got problem with adhaar authentication while I just brought Jio Fiber connection using same method
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines
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Sachidanand Kumar (@Sachidanand1994) reported@ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402
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Vaibhav (@VaibhavRathod24) reported@ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses
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ADV. Rahul Gupta (@rahulgupta433) reported@ViCustomerCare How to skip/stop pretune? it sucks when I made any emergency calls?
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Yogesh Joshi (@2Yogeshjoshi) reported@ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI
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Shashank (@Shashanksp002) reported@ViCustomerCare 1. Dear Vodafone Team, Please avoid following practices that create unnecessary inconvenience for customers. I am facing OTP delivery issues across multiple locations, yet I am being asked location-specific questions such as updating the PIN code.
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Gaurav Vyas (@85_vyas) reportedDear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.