Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (52%)
- Total Blackout (25%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Vasco da Gama, Ahmedabad, Rājkot, Jamnagar, Guwahati, New Delhi, Chennai, Bengaluru, Pune, Nashik, Mumbai, Indore, Delhi, and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 2 hours ago |
|
Vasco da Gama
|
Internet | 3 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Rājkot
|
Total Blackout | 4 hours ago |
|
Ahmedabad
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Vedant Vikram Singh (@VedantVikramSi4) reportedHello there @ViCustomerCare I want to inform you that please install a network tower in my village so that we get the network speed stable and fast Vi network is very weak in our area which causes call drops and problems in online work,So if possible please make it possible.
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store
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SaturoXnaruto (@680Ji) reported@ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare why there is no signal in Dhekiajuli region, Sonitpur, Assam for 3 days? What is the issue?
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Mehul Chopra (@MehulC) reported@ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!
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ALOK RAJPUT (@alokxoxo) reportedHey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!
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Balwant Mehra (@BalwantMehra20) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.
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Rajneesh Tiwari (@Rajnees87960632) reported@ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi
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Pradeep 🇮🇳 (@Pradeep_Posts) reportedThe support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻
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Ashish Bhattacharya (@ashu6561) reported@ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint
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Umang Pandya (@emotekonline) reported@ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..
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Mhd.Tabish🇮🇳 (@Iammhdtabish) reportedYour customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare Get new sim: you can start using it in minutes Get existing sim working: hours/days-long wait and efforts Porting over to Vi: One sms Vi to Vi change: 100 formalities Does this make sense?! Why is the service for existing customers always so much worse than a potential/new one?
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Arabinda Narayan Das (@notauronara) reported@airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?
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Pharmacist (@pharma_voyager) reported@ViCustomerCare I'm not able to connect to internet in my number from last 10 mint. Could you fix the issue at an earliest #Vi @DoT_India
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Unwoke (@doncoolwave) reported@ViCustomerCare Again down today. This was my last renewal, mark my words.
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MAN SINGH GURJAR (@beingmansingh) reported@ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number
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Vinayak_24🚩🇮🇳 (@royal_v9k) reported@ViCustomerCare How is the network now in and around mumbai, western railway and vasai virar? I did port into Jio from Idea due to poor network that time
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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varad acharya (@varadraj_a) reported@ViCustomerCare I'm facing severe Vi network issues since long time in Jamnagar, Gujarat. Very poor/zero signal most of the time, Frequent call drops Extremely slow or no internet (4G/5G),
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?
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haria dhairya (@hariadhairya) reported@ViCustomerCare Network Down in Jamnagar.
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Dharmo Rakshati Rakshitah (@animeshse21) reported@ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans
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Rohini Deshmukh (@rohini_kd) reportedDear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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Starcommander✨👨🏻💻 (@Starcommander10) reported@ViCustomerCare Let me know the final solution else I will port to another provider
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Gurmeet Singh (@GurmeetPwN) reportedSick and tired of the absolute harassment from @vodafoneIN @ViCustomerCare. Your spam callers are barking up the wrong tree. For the 10th time: I DO NOT work with Quidich Innovation Labs. Stop ******* calling me. Disgusting, predatory customer service.