Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (17%)
- E-mail (1%)
- Wi-fi (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Panvel, Indore, Ranchi, New Delhi, Bhopal, Pune, Hyderabad, Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 hours ago |
|
Panvel
|
Phone | 21 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Indore
|
Total Blackout | 1 day ago |
|
Ranchi
|
Phone | 1 day ago |
|
New Delhi
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Roshan Singh (@readwithroshan) reported@ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.
-
Vidhan Dongardive (@astitva1818) reportedI have been suffering from a low quality network issue of @ViCustomerCare from last week. I am doing my important work and their network is starting to lag and break. Please fix this issue, or shut down this scheme if you can't provide proper service! (Plan 398Rs, 4G unlimited)
-
Satheesh Kumar S (@ssksatheeshssk) reportedI really regret to everyone for asking them to try @ViCustomerCare, by saying they improved the network No. Dogs tail never bend. Don't do any long validity recharge. They are deactivating ur number and forcing to change to Postpaid Kindly portout ur number at the earliest.
-
vikas sharma (@vikassh89536972) reported@ViCustomerCare "I am a Vi (Vodafone Idea) subscriber on a family plan. I recently submitted a request to remove one mobile number from my family plan. However, the support team closed my request without any prior information or my consent. In the closing notes, they falsely mentioned that the
-
Mr.Saurov (@Saurovbiswas5) reported@ViCustomerCare The Vi network in my area is terrible. No internet and constant call drops. I've complained to customer care multiple times but got absolutely no response or resolution. Please fix this immediately! #ViNetwork #NetworkIssue
-
Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare still you idiot don't reply
-
Ravi Kumar (@TheRavi_Kumar) reported@ViCustomerCare Vi is the worst in almost everything
-
Atanu Karmakar (@AtonuK) reported@ViCustomerCare No needs any DM. Your shortcomings need to be openly revealed here. Your infrastructure is not good, the network is not available outdoors within 500 meters to 1 km of the tower. However, it is being written in the inbox that whatever network is available, we have to accept it.
-
F t Designing (@designing_6026) reportedIn my touch there are 670 people are used vi and navi payment so you not cure my problem then we all are shift @ViCustomerCare @navifinance
-
DINESH SHARMA (@SPARSH_2014) reported@ViCustomerCare @still pathetic service, VI just increasing prices not services
-
पांडुरंग नऱ्हेगावकर (@mangesh246) reported@ViCustomerCare Still no network at my house. I was promised the issue would be resolved by the 22nd, but nothing has been done yet. This kind of delay shows a lack of concern for customer problems. Expected much better from such a reputed company. #PoorService #CustomerExperience
-
Gaurav Maloo (@maloogemini) reported@ViCustomerCare The funny thing is your team only has one reply that we shall get back to you soon. Shameless of you guys to have zero empathy towards loyal customers and having such bad customer service !
-
Sonali Mujumdar (@sona_en_inde) reported@ViCustomerCare I was supposed to get a resolution today, after chats discussing my issue with various customer care execs the last 4 days. Looks like you are not bothered about customers, and insist on wrongly billing them and not resolving the issue!!
-
Vishal (@Sep19Vishal) reported@ViCustomerCare Order DCHD23042666520 placed 2 days ago and still waiting for sim. let me know one thing i need to wait for more than 48 hours than i can take quickly from the shop its too irritating please cancel my order or complete in next 30 min
-
R (@RealRaghv) reported@ViCustomerCare You mentioned there is conjunction in network because of "many users" using at same time. Now what? If you've rectified that then, come up with solution. "add new sites"
-
Satish Rathod (@satishnrathod) reportedAmazing experience with @ViCustomerCare. Ordered Sim and got delivered in 2 hours. Had ordered sim with @JioCare 16 days ago and after multiple calls and follow up still not received sim. Height of frustration. Jio should learn customer service from #Vi.Shameful service @JioCare
-
Parameswara Rao (@paramesh7474) reported@ViCustomerCare Continue asking 5G coverage at PIN 523167. Always says phase manner since 2 years. No able to provide service or else port is only the option
-
Prabhat Ki Bat (@PrabhatKiBat) reportedDear @ViCustomerCare , I have validity till 30 april 2026. But I am not able to send text messages and browsing data. Please help
-
Ajay Pradhan (@pradhanajay358) reportedDear @ViCustomerCare Why is there no network in Sinagi Naga village? Pin 431542. We do get a full Jio network but not yours.
-
kalyugi kaarntikaari (@kalyugi_hitler) reported@ViCustomerCare **** u guys I have just used vi postpaid for 3 extra days after that I ported my sim to jio and today I received 532 rs as postpaid bill **** u i am going to file case against u
-
kamal sharma (@kamalsharm35222) reported@ViCustomerCare WORST service provider company
-
ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare Stop sending 5G marketing SMS. My phone is on 5G Auto — sometimes speed is 5G, sometimes it drops to 4G. Network is unstable and indoor coverage is poor. Don’t claim “strong 5G.” Fix it first. If this continues, I will port out after July first week.
-
rakesh shrivastava (@rakesh13342) reported@ViCustomerCare Hi, after a decade I moved to the Vi network and I was wrong because I am not getting internet access even after recharging with a 2GB plan. There is no support available. I thought other networks in India were better. If any support available then please support
-
vikas sharma (@vikassh89536972) reported@ViCustomerCare that the 'customer has been retained,' which is completely untrue. This is a clear case of providing misleading information and fraudulent reporting.
-
Priyank (@priyank___xxvii) reported@ViCustomerCare The issue has not been resolved yet.
-
Ravi Kaliki (@kaliki2012) reported@ViCustomerCare My plan is going to expire. Please return my money if you are not able to fix the internet speed issue. #VodafoneIdea #TRAI @TRAI
-
Abinash Panda (@AbinashPan69832) reported@ViCustomerCare I appreciate the reply, but this has already been ongoing for a while without resolution. I’ll DM the details again—please take this seriously and resolve it at the earliest.
-
WARRIOR (@warrior_666s) reported@ViCustomerCare I ported my SIM from Airtel to Vodafone Idea. There was good network for a day or two and now the network is always bad. And this so so so frustrating
-
Kajal (@Kajal232003) reported@ViCustomerCare Please tell me by when will the problem be resolved. Almost all my work is stalled due to the SIM not working.
-
ABHINAV RANJAN (@abhinav_ramdiri) reported@ViCustomerCare VI network is completely down in my area since last 3 hours - Madhubani Town, Bihar. Look into it