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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Imphal, Greater Noida, Indore, Hyderabad, Ahmedabad, Bengaluru, Chhindwāra, Mumbai, Meerut, Kolkata, Panvel, Ranchi, New Delhi, Bhopal, and Pune.

CityProblem TypeReport Time
Imphal Internet 1 hour ago
Greater Noida E-mail 3 hours ago
Indore Internet 4 hours ago
Hyderabad Phone 6 hours ago
Hyderabad Internet 19 hours ago
Ahmedabad Internet 23 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sammyolll
    Samuel (@sammyolll) reported

    @ViCustomerCare @vodafoneIN_Fdtn @DoT_India It seems your support team has no coordination with the delivery team, as they are unable to provide any accurate status for my SIM delivery (Order ID: DCHD20042685728). You promise 24-hour delivery? It’s been 5 freaking days!!!

  • Rahulcha825
    Rahul Chakraborty (@Rahulcha825) reported

    Incoming calls are sporadic, and messaging and internet services are not working; furthermore, when I do send messages, they are frequently delayed. I have reported this issue repeatedly, yet it has still not been resolved. @ViCustomerCare

  • KushalG13546834
    Kushal Gupta (@KushalG13546834) reported

    @ViCustomerCare @ViCustomerCare I have check your message try to solve the problem as earliest as I am facing this issue with my 2 mobile numbers @ViCustomerCare

  • sammyolll
    Samuel (@sammyolll) reported

    @ViCustomerCare @vodafoneIN_Fdtn 5+ days, no delivery. Order cancelled due to “technical reason.” Still waiting for refund (Order ID: DCHD20042685728). If you can’t provide the service, don’t promise it. Need refund status ASAP.

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare You have never shared any info

  • Rahulchavhan31
    Rahul (@Rahulchavhan31) reported

    @ViCustomerCare 2 hours passed but still no reply in DM or here what a service

  • Sumit1424121
    Sumit (@Sumit1424121) reported

    @ViCustomerCare Please help

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare it's been 10th days Internet is shutdown without any reason And vi is not willing to help me what A shame

  • kamalsharm35222
    kamal sharma (@kamalsharm35222) reported

    @ViCustomerCare WORST service provider company in the world WORST customer care service

  • KDixit81571
    Keshav Dixit (@KDixit81571) reported

    VI 4G is extremely unstable indoor network and data suddenly stops and came after airplane mode , and signal strength also very weak . In2026, basic indoor connectivity shouldn’t be a struggle. Please fix this urgently , if younot fix I quiet VI #VI #NetworkIssue @ViCustomerCare

  • satishnrathod
    Satish Rathod (@satishnrathod) reported

    Amazing experience with @ViCustomerCare. Ordered Sim and got delivered in 2 hours. Had ordered sim with @JioCare 16 days ago and after multiple calls and follow up still not received sim. Height of frustration. Jio should learn customer service from #Vi.Shameful service @JioCare

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare I have been waiting for you to solve my problem so I can port my @ViCustomerCare vi sim Please do it first

  • HishamNzr
    Hisham (@HishamNzr) reported

    Ordered a SIM from @ViCustomerCare with a promised delivery the very next day (13th April). It’s now been over 2 weeks of constant follow-ups and poor coordination only to receive an SMS saying a refund has been processed without any prior notice. Extremely unprofessional service

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare @VodafoneIdeaIN This is to escalate a serious concern regarding poor service experience. My call was transferred 3 times, and the last supervisor (Neelam) was rude and unable to provide any information. For my new number 9811212308, verification was marked

  • avenger_shivam
    Shivam (@avenger_shivam) reported

    @ViCustomerCare no doubt your customers are declining. Such poor customer service

  • MitchauhanT
    mitchauhan biker traveler (@MitchauhanT) reported

    @ViCustomerCare bed experience about your service i want to start my simcard now

  • Nileshahir98
    Nilesh ahir (@Nileshahir98) reported

    @ViCustomerCare data not working.....when I on mobaile data vi sim data not going on

  • mangesh246
    पांडुरंग नऱ्हेगावकर (@mangesh246) reported

    @ViCustomerCare Still no network at my house. I was promised the issue would be resolved by the 22nd, but nothing has been done yet. This kind of delay shows a lack of concern for customer problems. Expected much better from such a reputed company. #PoorService #CustomerExperience

  • designing_6026
    F t Designing (@designing_6026) reported

    0% help @navifinance @ViCustomerCare

  • vignuu
    TinTin (@vignuu) reported

    @ViCustomerCare Hi Vodafone Team, reporting an issue: yesterday my friends got a ‘wrong number’ message when calling me. Tried contacting support but couldn’t reach an agent due to IVR/auto responses. Please help

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    @ViCustomerCare Stop sending 5G marketing SMS. My phone is on 5G Auto — sometimes speed is 5G, sometimes it drops to 4G. Network is unstable and indoor coverage is poor. Don’t claim “strong 5G.” Fix it first. If this continues, I will port out after July first week.

  • Sanjay_Pinto
    SANJAY PINTO (@Sanjay_Pinto) reported

    Putting it on record that @ViCustomerCare has not stopped the incessant flow of unsolicited promotional SMSes in violation of my DND registration despite repeated pleas. Robotic assurances with nil action. And a condescending call from a 'Customer Care' executive. Big let down.

  • Amogh168
    Amogh (@Amogh168) reported

    @ViCustomerCare Even after paying recharge amount on-time I'm getting calls that your outgoing service is barred please look into it

  • PrabhatKiBat
    Prabhat Ki Bat (@PrabhatKiBat) reported

    Dear @ViCustomerCare , I have validity till 30 april 2026. But I am not able to send text messages and browsing data. Please help My mobile number is 8126260505

  • tamanvay
    Tamanvay Agarwal (@tamanvay) reported

    @Dheeraj200673 @ViCustomerCare Just switch to some other network, they won't resolve this. I am switching to a different network as well. @ViCustomerCare

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare it’s completely frustrating 😤 I have not been able to use internet for the last 9 days and still no proper solution. I have complained more than 30 times and spoken to customer care 6 times, but there is no update or resolution. 1|2

  • Sunder0003
    Sunder (@Sunder0003) reported

    @ViCustomerCare The issue is still pending. Zero data connectivity indor . I complained for a week but no resolution. Also close complaint.

  • vikassh89536972
    vikas sharma (@vikassh89536972) reported

    @ViCustomerCare "I am a Vi (Vodafone Idea) subscriber on a family plan. I recently submitted a request to remove one mobile number from my family plan. However, the support team closed my request without any prior information or my consent. In the closing notes, they falsely mentioned that the

  • satyabrata64812
    Satyabrata Nayak (@satyabrata64812) reported

    @ViCustomerCare @VodafoneGroup @TRAI 100 towers/hour? 72K/month? Also, claim installed 1 lakh in 6 months… Is it True?? Then why no proper 4G in Vadodara-390009? 5G is a joke here. Stop misleading Customers & false claims…..improve actual service. #Vi #PoorNetwork

  • ramchandrachau1
    ramchandra chauhan (@ramchandrachau1) reported

    @ViCustomerCare Extremely disappointed with the poor network service of Vodafone Idea. Continuous call drops, no signal, and unusable internet speed in my area. Despite paying full charges, I am not getting even basic service. This is completely unacceptable. If this issue is not