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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 7: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Rājkot, Roha, Nashik, Pune, Delhi, Sūrat, Panaji, Virār, Chhindwāra, New Delhi, Aldona, Lucknow, Thiruvananthapuram, and Vadodara.

CityProblem TypeReport Time
Mumbai Total Blackout 9 minutes ago
Rājkot Internet 27 minutes ago
Roha Phone 35 minutes ago
Nashik Internet 44 minutes ago
Pune Phone 45 minutes ago
Pune Internet 49 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • krpiyushh
    Piyush Kumar (@krpiyushh) reported

    There have been network issues today ever since it rained. Please solve asap. @ViCustomerCare

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare @moneycontrolcom in terms of customer service, vi is failing on basics.why would FIIs would invest in vi? Customer service is poorest at international level, I have used bad telecom products but vi is exceptionaly bad in customer service

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • Yusuf_Nadwi
    محمد Yusuf (@Yusuf_Nadwi) reported

    but the network is not returning. @ViCustomerCare

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare pratiksha , please check dm ! please help me urgently

  • ananyas89
    Mr. Ananya Sarkar (@ananyas89) reported

    According to your press release, Vodafone 5G services were scheduled to be launched in Kharagpur, West Bengal, by the end of June. Today is July 3rd, and the service has still not been activated in this area. Could you please clarify why there has been a delay? @ViCustomerCare

  • analonekhan
    Farooque (@analonekhan) reported

    @ViCustomerCare @yousuff7860 Your service is very bad and poor network. I did sim port before the recharge ending to 3 month.

  • subhash2921
    Dr.Subhash Bishnoi (@subhash2921) reported

    @danishYadav07 @BloggerBrainss @ViCustomerCare Worst experience

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    Seriously? @ViCustomerCare No 4G since morning in my location metro tier one City, — only crappy 2G outside and zero signal at home. Your app won’t even let me raise a ticket. Not just me — 10 people in my building are offline. Fix this NOW. #ViDown

  • devashish_ghosh
    Devashish Ghosh (@devashish_ghosh) reported

    @ViCustomerCare need your help in enabling my sim card delivery. I booked and did the first recharge on 23rd July but am yet to get the SIM card. Do I need to find and visit VI store to get it, please guide. Thanks in advance.

  • Goel_DD
    Desh Deepak Goel (@Goel_DD) reported

    @ViCustomerCare @VipanAery1 Only messeging , no any action. Vi service is like government

  • hathiaursathi
    Riaa (@hathiaursathi) reported

    @ViCustomerCare Thr network is still poor, the towers are still depleting. And, i still can't access internet properly. Do one thing, apne dukan ki jhap bandh Kar Do. Waise bandh hone wali hain.

  • vignesh51175
    Vignesh Vicky (@vignesh51175) reported

    @ViCustomerCare I have ordered the postpaid sim with fancy number and paid ... No update on delivery.... what's this ? ...I want to cancel the order ...

  • ahmad4everrr
    Ahmadullah (@ahmad4everrr) reported

    Internet Speed Hype of Vi 📈 The Reality Those using Vi 📉 Such a bad Network speed you will be face after Recharge Hope This Tweet Can be posted soon because using Slowest network of India Vi. @ViBusinessIndia @ViCustomerCare Unsatisfied Services Forever #SlowestNetworkVi

  • keyurathod14
    Keyurrathod148 (@keyurathod14) reported

    @ViCustomerCare Not changing your network i just changed my sim 😪😪😪 Network are very slow like 2g speed 😮‍💨😮‍💨😮‍💨😮‍💨 @ViNewsOfficial @ViCustomerCare 😪😪😪🤧🤧

  • NitinRathod_90
    Nitin Rathod Official (@NitinRathod_90) reported

    @ViCustomerCare You did not solve my problem, return your money to me.

  • maloo_kartikay
    Kartikay Maloo (@maloo_kartikay) reported

    @ViCustomerCare As you guys have not provided me with any solution and my dad is struggling there, I have submitted a consumer complaint with the reference number 9639843. @VodafoneUK

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare I want to port from vi as you don't care about your customers It's been 5 months I have rised 40 pluses complain but still my problem is not solve it's time port

  • pratty_prat
    Pratty (@pratty_prat) reported

    @ViCustomerCare You’ve sent the same **** - we are working on it. I’ve already not paid this month’s bill because you guys are not accepting credible paperwork & I’ve not used that number in 1 year. I am done with you guys.

  • amanparakh
    Aman Parakh (@amanparakh) reported

    Jio to Jio - Normal call Jio to Airtel - Normal call Jio to Vi User - Spam call And vice-versa!! 20+ years old number, showing spam in @ViCustomerCare network, and they have no solution for this. What a pathetic response getting from #Vi Customer care.

  • Jeet_chetwani17
    jeet_chetwani (@Jeet_chetwani17) reported

    @ViCustomerCare Keep getting the same response everyday from support team. Please give me an actual date as to when it will be fixed

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare Yesterday I had to call 12 times just to get a simple answer. But I kept getting connected to Bhargavi who is probably the worst agent on the planet. She kept transferring my call to the IVR where I gave you the least rating or just hanging up on receiving my

  • ananyas89
    Mr. Ananya Sarkar (@ananyas89) reported

    @ViCustomerCare According to your press release, Vodafone 5G services were scheduled to be launched in Kharagpur, West Bengal, by the end of June. Today is July 3rd, and the service has still not been activated in this area. Could you please clarify why there has been a delay in the rollout?

  • ram4uuuu
    Ram Yaduvanshi (@ram4uuuu) reported

    Outgoing SMS not working. Incoming SMS working. Unable to send any SMS to any number. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare No more dm now. It's 4 months now. I have spent my hard earned money in recharge but you are unable to provide me network then why I am wasting my money? Many important calls and msgs have been missed so far. Who is responsible for that?

  • Manuushya
    Manuushya (@Manuushya) reported

    @ViCustomerCare Internet down at below location from past 5 hrs. Pancharatna Nagar, Pimple Gurav, Pune , 411061

  • The_avhi4u
    Abhishek Yadav (@The_avhi4u) reported

    @ViCustomerCare in nallasopara east area no network coverage of VI can you update or give any update regarding this. Where network will restored. And atleast we can make a call

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare I told you I will leave because of this caller tune issue, a decade old issue

  • InjunMo
    ***** (@InjunMo) reported

    @ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare Most disappointed customer. Despite requesting a 10-day extension due to an emergency situation, there has been no proper support or response from your team. Very disappointing service experience