Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 01/11/2026 18:25

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bālurghāt, Pune, Delhi, Valiyora, New Delhi, Cochin, Mumbai, Gurgaon, Vadodara, Hyderabad, Bengaluru, Bhopal, Thāne, Trichūr and Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaBālurghāt Internet
IndiaPune Phone
IndiaDelhi Internet
IndiaValiyora Phone
IndiaNew Delhi Internet
IndiaCochin Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • BhadohiWala Adam Warlock (@BhadohiWala) reported

    I do not understand anything, what should I do now? @ViCustomerCare don't delay even 1 second in sending bills. But redressal of customer complaints seems to be a secondary task for them. @AdityaBirlaGrp @rmstakkar Will Vodafone Idea now be known for such shoddy services?

  • ManishA28315246 Manish Anand (@ManishA28315246) reported

    @ViCustomerCare Your service is very poor and useless. The world is thinking of giving speed in mb & tb and your service is happy to give 0.1 kb speed.

  • mdfurka77570816 mdfurkan (@mdfurka77570816) reported

    @ViCustomerCare my number is not going sms i will complent your customer care after 3 hours not solve my problem vi very bed network and don't use vi anyone

  • UrbanSage Yatendra (@UrbanSage) reported

    Here i am, sitting with no network on my #Vodafone #VI sim and having to access internet or any services via my #Airtel connection. Thank god. Can't rely on the pathetic Vodafone network and services. No resolution to my service request. @ViCustomerCare i need resolution ASAP.

  • Virtual_Axomiya Paponist (@Virtual_Axomiya) reported

    @ViCustomerCare Unable to receive any Incoming messages, please FIX

  • pkesh2004 Pradeep K Sharma (@pkesh2004) reported from Delhi, National Capital Territory of Delhi

    @VodafoneIN @ViCustomerCare Rem.167: Despite of many reminders, your network is 0.9 mbps at Balaji Aptts, Upkar Colony, Delhi-84. Your SIMs were recharged many a times but to no avail. Nothing has so far been done. Very disgusting. 9210365089, 8586861991, 8178082002 (✓}.

  • smr0kade Sandeep Rokade (@smr0kade) reported

    @ViCustomerCare @ViCustomerCare I have already reported this issue on IVR & VI APP

  • hardik_shah905 Hardik Shah (@hardik_shah905) reported

    I think the @ViCustomerCare company has not concerned for resolving the issue, customer care is just want to linger the problem, No proper answer, Only different questions from support staff with different names.

  • vikashsharma867 vikash sharma (@vikashsharma867) reported

    From last two months VI (vodafone idea) is not providing any service to my customer ,I am authorised dealer and customer are not getting any support from vi .ASM(Mr Tandon),ZSM (Mr Kohli) are not even picking my calls.@vodafoneIN_Fdtn @AdityaBirlaGrp @ViCustomerCare

  • ShaktiKhatkar रामेश्वरीनंदन शक्ति सिंह (@ShaktiKhatkar) reported

    @ViCustomerCare team, somehow when I try to activate caller tune its asking for charges, I think it to be free as it is on @airtelindia and @reliancejio kindly help me with the required steps to activate it for free forever.

  • SnehaSamel Sneha Samel (@SnehaSamel) reported

    @ViCustomerCare I did Data pack (298₹) recharge instead of Calling pack(299₹) recharge mistakenly. Need help in changing plan to calling plan. Called your customer care . Even though they were polite but couldn't help me out.

  • Rohitkr920 Rohit Kumar (@Rohitkr920) reported

    @ViCustomerCare Service of 4g over here is running very slowly. nothing is going on. my daily data is being wasted.please look into this matter My VI number 9204433600 area pin code 800006 Bazar Samiti Patna

  • 1Priyankash sanket biradar (@1Priyankash) reported

    @ViCustomerCare @69Sarique Vodafone my recharge of 19 rs data pack is not working

  • JoshDilpreet Josh DS 🇮🇳 (@JoshDilpreet) reported

    @ViCustomerCare Even after 6 days past doing DM to you. Yesterday u have cut off my Internet and basic phone call for 5 hrs. Yr executives keep on calling all days but nobody solves the problem. I think you don't have speed to give. After porting the SIM I m bounded for 90days

  • Nikita_Sahana Nikita Sahana (@Nikita_Sahana) reported

    @ViCustomerCare Ur network is going worse day by day. Not a single call I have received today was having a proper connection and seems like its time to switch the connection. Even when I tried to reach you customer care there was no response either. PATHETIC

  • sid_kakarot Siddesh Kurlekar (@sid_kakarot) reported

    @ViCustomerCare even after informing multiple times and speaking to multiple executives politely and patiently, I’ve been getting calls every hour from the past 4 days. Been your customer since 2008, it’s getting really annoying now. Kindly intervene.

  • iAarushPal Aarush Pal (@iAarushPal) reported

    @ViCustomerCare i need your help regarding my !DEA number.. #vicare #vi #visim

  • Deepak7qwerty DEEPAK (@Deepak7qwerty) reported

    @ViCustomerCare no mobile network since morning.. and no concrete revert from anyone. Could you tell timeline for resolution? #powai #mobilenetwork

  • MohdNaqeeb9960 Mohd Naqeeb (@MohdNaqeeb9960) reported

    @ViCustomerCare As a paying customer, I deserve to receive high-quality service and support from your company. If this issue is not resolved promptly and to my satisfaction, I will be left with no choice but to explore other options for my mobile phone service😡 #vi #happytohelp

  • IkfKapoor anuradha kapoor (@IkfKapoor) reported

    @ViCustomerCare @TRAI worst experience of my life for converting postpaid to prepaid 3-3 times store visit 3-4 hrs waiting still nothing happened in 1.5 months but only getting bills assured of resolution till 29 April but no action worst customer support

  • RameshC73557238 Ramesh Chandra Dora 🇮🇳 (@RameshC73557238) reported

    @ViCustomerCare net speed issue slow net speed issue network signal issue inside home only ground floor 8093155132,9124026587 location puri 2 odisha both mobile number. Kindly solve this issue as soon as possible

  • AK__sony 𝔸.𝕂. 𝕊𝕠𝕟𝕪 🇮🇳 (@AK__sony) reported

    @ViCustomerCare @abplive I think this co. is joking to customers. If your sim get damaged or not working. You don’t have any options to contact customer support. Only waste your time by chatboats of Vi. Shame on you Vi. Once my sim get replace I’ll never use your service again.

  • AKASHTRI1909 Akash Tripathi (@AKASHTRI1909) reported

    @ViCustomerCare @TRAI Hey @ViCustomerCare, what's going on with the network in my area?! Calls dropping, very slow internet - it's becoming unbearable! Can you please fix this issue ASAP? #Vodafone #NetworkIssues #frustratedcustomer

  • DilpreetSinghJ8 Dilpreet Singh Josh (@DilpreetSinghJ8) reported

    @ViCustomerCare Even after 6 days past doing DM to you Yesterday you have cut off my Internet and basic phone call for 5 hrs Yr executives keep on calling all days but nobody solves the problem. I think you don't have speed to give. After porting the SIM I m bounded for 90days

  • Iiatzeeshan mohd. zeeshan Amarzeb (@Iiatzeeshan) reported

    @ViCustomerCare very worst service from VI, las 3 yrs I am facing a lot of problems on the internet and receiving a lot of promotional calls from different numbers , I am receiving approximately 200 calls per dayIf VI not rectify this problem which I am facing then I will port

  • faheem_malik FM (@faheem_malik) reported

    @ViCustomerCare 1. please make process to speak to customer service executive simpler...it is impossible to get an option where one can get through an executive for speaking.. Cont...

  • zeeshan__shaikh Zeeshan Shaikh (@zeeshan__shaikh) reported

    @ViCustomerCare Hi team, I am not quite getting the service as expected my calls are getting tripped in between a phone call and there doesn’t seems to be a range while making calls please look as I have DM’ed my number to you.

  • Sharma_Rjdp Rajdeep Sharma (ৰাজদীপ শৰ্মা) (@Sharma_Rjdp) reported

    @RBLBankCares @ViCustomerCare Trying to send a message to 5607011 for a refund but messages not getting delivered from my VI number. Messages are getting delivered from my Jio Number. Please resolve the issue or @ViCustomerCare YOU NEED TO PAY ME THE REFUND AMOUNT.

  • apsingh0009 Akhand Pratap Singh (@apsingh0009) reported

    @DoT_India Thanku for the concern, but it looks like @ViCustomerCare doesn't have time to look after the matter. Such a pathetic service and fraud service this company gives will take legal action if i have to pay a penny for this false bill

  • Amit96377757 Amit (@Amit96377757) reported

    @ViCustomerCare @MoitOfficial pls look.. no resolution on service on hold on my voda number. Nohelp,visited in-store many times, very disappointed