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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 21% Total Blackout (21%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Chhindwāra, Patna, Ghātāl, Delhi, Tirur, Bengaluru, Indore, Pune, Ludhiāna, and Lucknow.

CityProblem TypeReport Time
Chīrāla Internet 45 minutes ago
Jaipur Internet 2 hours ago
Mumbai Internet 5 hours ago
Bokāro Internet 20 hours ago
Coimbatore Internet 23 hours ago
Chhindwāra Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare Your team doesn't want to help or even listen, I hope somebody will assist here, I have placed a request for a new sim, the experience is already hampered, kindly connect on priority

  • ScottSwinden
    Scott (@ScottSwinden) reported

    @ViCustomerCare Yo since when ******** does incoming call also stop after the service validity gets done???. What ******** is this bullshit ??? There are a **** ton of people I know who can't keep refilling and depend on at least incoming calls. What's wrong with you people now days ?

  • RaiSr108
    SR (@RaiSr108) reported

    It's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!

  • smilingsammit
    Sammit Joshi (@smilingsammit) reported

    @ViCustomerCare There has been no update for a week, and I received the same response 3–4 days ago as well. I’m not sure why such a simple issue is taking so long to resolve. Could someone please call me and help get this resolved? Also, same Vi store preson is not responding now

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? This is either pure carelessness or deliberate. +918691859317 belongs to Vi and is used for marketing calls. Read the complaint properly for once.

  • Shubhuchuodhary
    Shhubhaam Chaudhary (@Shubhuchuodhary) reported

    Called the Neo Call Center as instructed by @ViCustomerCare , and agent Priyanka says they CANNOT cancel the order either! Neither team is taking responsibility

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare After posting my complaint my phone has stopped working. When I dial a number I get a message saying not registered on network . So much for being ready to help

  • AnkitSinha735
    ankit sinha (@AnkitSinha735) reported

    @ViCustomerCare hello team previously i was using Airtel postpaid, due to bad service, I decided to switch to vodafone Postpaid and it's 15th day.i am facing the same issue of internet not working. You people assured me that your network bandwidth is everywhere,so why I m facing.

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    now. Very bed experience please don't use the VI network very bed work, they promised give a good network but it is completed fake promises so don't use this network. @ViCustomerCare

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare Also please change the script for the customer care persons Many people don't use chrome now so there is no need and no benifits of clearing cache of chrome or resetting the APN Noone change APN and that's not a solution Just saying it many times impolitely doesn't change it

  • jeevantomson
    Jeevan Tomson (@jeevantomson) reported

    @ViCustomerCare Why has Vi suddenly blocked incoming SMS/OTP while roaming abroad and started asking for 118? Your website says incoming SMS on International Roaming are free. Why charge customers now for a service that was working until yesterday?

  • M2mohitmittal
    Mohit Mittal (@M2mohitmittal) reported

    @ViCustomerCare Half the day has passed, we need to leave for other city in evening please assist with nearest store near me from where we can collect the sim. Activation of number is important rather than a complaint for non delivery @ViCustomerCare

  • WondersWorldof
    Worldof Wonders (@WondersWorldof) reported

    @ViCustomerCare Can you come in contact with me to resolve house issue asap

  • sureshkumar2300
    Sureshk (@sureshkumar2300) reported

    Hi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare

  • KhushVandariya
    Khushal Vandriya (@KhushVandariya) reported

    @ViCustomerCare You are fooling the customer no connectivity are working well

  • MasoomRaza7499
    мαѕσσм яαzα ✪ (@MasoomRaza7499) reported

    @ViCustomerCare Please prioritize 5G deployment, network coverage, call drop issues and internet performance across UP, especially in areas where signals are still weak or unavailable. We genuinely want to stay with and support #VinowVineed to show the same commitment to its UP customers. 🙏🇮🇳

  • ballysantu
    Bally (@ballysantu) reported

    @ViCustomerCare Is there something wrong @Vi as I have communicated that only speak to me regarding the issues being faced by us and not to start calling all the numbers if you have an issue regarding this the pls say so and I’ll get the numbers ported out to a network that can address ths issue

  • sharma_suraj_96
    Suraj Sharma (@sharma_suraj_96) reported

    @ViCustomerCare why you company employees spam on customers number? And disconnect when customer disagree with them. Also request verification team acts like boss and misbehave with customers. Now i already placed porting request to @reliancejio . Please don't disturb me now.

  • AAroosh13tiwari
    advocate RK Tiwari (@AAroosh13tiwari) reported

    @ViCustomerCare My address is Durga Nagar Hariharganj Fatehpur Uttar Pradesh 212601 Indore coverage is very bad at my place, I would like to tell you that the tower which is very scared from here, install Near By Tech Tower.

  • akashraikwar251
    AKASH RAIKWAR (@akashraikwar251) reported

    directly. To date, I have received no update, and my call connectivity and internet issues remain unresolved." @VodafoneIT @TRAI @ViCustomerCare

  • linktoansh
    Anshul Bajpai (@linktoansh) reported

    @ViCustomerCare : I need to port 4 numbers to family pack: 2 of Mumbai circle and 2 of Ghaziabad circle. Your representative called in and was extremely rude. Could someone please assist ?

  • Prakash_1966
    Prakash Dadlani (@Prakash_1966) reported

    @ViCustomerCare I have sent you email on the id provided. Pls ack receipt. Hoping for a quick resolution.

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @TRAI sir/Maam pls help me @ViCustomerCare @vodafone have cheated me Pls help

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Calling the wrong number “my number” every single time shows you don’t even open the complaint. Either train your agents or stop the fake support. Disconnect +918691859317.

  • Rachita_Menon
    Rachita Nair Menon (@Rachita_Menon) reported

    @ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, I am not DMing. The issue is public. Vi numbers are being used for marketing calls. Asking for my number does not disconnect the spam numbers. Take action publicly and confirm it here.

  • anineel
    Anil Kumar (@anineel) reported

    @ViCustomerCare Just leave it. I’ve cancelled my order. Such a pathetic service, @ViCustomerCare . Extremely disappointed with the experience. 👎

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @jagograhakjago Pls let me know how to get in touch with you sir/maam… @vodafone @ViCustomerCare Have been cheating on me I need help on priority