Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (53%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Hyderabad, Patna, Chhindwāra, Kolkata, Bhubaneshwar, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Pune, Varanasi, Lucknow, and Indore.

City	Problem Type	Report Time
Bengaluru	Total Blackout	4 hours ago
Hyderabad	Total Blackout	8 hours ago
Patna	Phone	8 hours ago
Chhindwāra	Phone	9 hours ago
Kolkata	Internet	13 hours ago
Bhubaneshwar	Phone	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sahel ghosh (@sahelzz) reported 5 minutes ago

  @ViCustomerCare Hey, I have ported to jio, Worlds largest 5G network.

• 
  Mhd.Tabish🇮🇳 (@Iammhdtabish) reported 7 minutes ago

  Dear @ViCustomerCare I have already raised multiple complaints and sent several emails regarding the poor network coverage in my area. Every time I receive a call from your team, but the issue remains unresolved. #vi #networkissue #poorservice

• 
  Sanidhya Chouhan (@Vidhayakbadmos) reported 9 minutes ago

  @ViCustomerCare My network issue has been pending since 9 May. In the beginning, your team responded regularly and I received multiple calls assuring me that the issue would be resolved soon. However, despite all the follow-ups and assurances

• 
  Tyler Durden (@Real_SumitKumar) reported 11 minutes ago

  @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare?

• 
  Sundar Sankaran (@sundar_s1955) reported 15 minutes ago

  @ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider

• 
  I am a little boat (@Momin78602) reported 16 minutes ago

  @ViCustomerCare Poor network in my area

• 
  H (@fxhustle7) reported 19 minutes ago

  Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

• 
  Eashwar Ramanathan (@Eashwar2020) reported 22 minutes ago

  Hi @ViCustomerCare I recently raised a port request from jio to vi.. and after 3days the service has been stopped from jio.. after trying with the new vi sim, the services are still not availed.. and im stuck as all my works are related to that number

• 
  H (@fxhustle7) reported 25 minutes ago

  I have already shared my details but got no call nor any solution kindly look into it @ViCustomerCare

• 
  Jaideep Kumar (@i_am_jaideep) reported 25 minutes ago

  @ViCustomerCare Why only Patna has been 5G services in Bihar Jharkhand Circle, Connectivity is also poor in semi urban and rural areas. Can we have 5G launch in other prominent cities like Ranchi, Jamshedpur, Gaya, Bhagalpur, Darbhanga and Dhanbad in 2026.

• 
  Dr Pinky Choksi (@Pinksworld123) reported 26 minutes ago

  @ViCustomerCare i have recharged my frnds prepaid number via gpay but by mistake it went to some other person whose number isn't working since one year as per your offline store. Please help me resolve.

• 
  Suresh Rankawat (Mahadev ka parivar) (@suresh_rankawat) reported 29 minutes ago

  @ViCustomerCare Rajasthan me vi smart conect app is not nunning. Solve problem in vi smart conect app @ViCustomerCare

• 
  Md. Shahzad (@Shahzadalam91) reported 30 minutes ago

  @ViCustomerCare why aren't you responding. 3rd class service.

• 
  Crypto Journal 🐳 (@cryp2ojournal) reported 33 minutes ago

  @ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.

• 
  Praveen kumar J ☆ (@prave0en) reported 36 minutes ago

  @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

• 
  Ankush Rathi (@ANKUSHRATHI2) reported 38 minutes ago

  @ViCustomerCare Please help me remove members from my family plan

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 38 minutes ago

  @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

• 
  Abhishek Kumar Pathak (@ImAbhi5200) reported 38 minutes ago

  Dear @ViCustomerCare, Terrible experience at your VI Store near IMC Chamber, Churchgate. Visited around 2 PM, but staff refused to help, saying only one employee could handle my request while they argued among themselves. Returned at 6:20 PM, the same employee was out for tea.

• 
  D All In One News (@DAllInOneNews1) reported 41 minutes ago

  @ViCustomerCare Horrible Service by Vodafone. Still not working.

• 
  Aditya (@Sahay_official) reported 42 minutes ago

  Failed Company @ViCustomerCare. You activated my port but failed to provide the eSIM for 12+ hours. I use an eSIM-only iPhone, so your delay has left me completely disconnected. Taking a customer’s number and then denying access to the service is a serious failure. Fix this now.

• 
  Lang (@Lang21067418) reported 43 minutes ago

  @ViCustomerCare But going by consumer trends ,your network upgrades are only on paper

• 
  Rushi patel (@rushi379) reported 48 minutes ago

  @ViCustomerCare Having successfully switched to @airtelindia, I can now breathe a sigh of relief, no longer experiencing issues with the XXX network and International ghost call problem.

• 
  Praveen kumar J ☆ (@prave0en) reported 50 minutes ago

  @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

• 
  Jyoti (@JyotiPr69579624) reported 50 minutes ago

  @ViCustomerCare Call me immediately I want a call from network team

• 
  NeuBee (@Shubbu123) reported 51 minutes ago

  Hello Moumita ma'am, i have sent some DMs. Please have a look. I know you guys never take your customer's concern seriously then also i don't know why i am trying LOL. @ViCustomerCare

• 
  Rupali More🇮🇳🪷🚩 (@RupaliMore748) reported 53 minutes ago

  @ViCustomerCare is worst they can't reply to any MSG then how to solve the problem?? #vi #worstvi

• 
  Sagar (@sgkonline) reported 53 minutes ago

  @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

• 
  I am a little boat (@Momin78602) reported 58 minutes ago

  @ViCustomerCare Poor network in my area

• 
  Sandeep singh (@Sandeep70443762) reported 1 hour ago

  @ViCustomerCare @TRAI I have a 'Family Pack' plan. For the past four days, I have been calling 199 to request that it be separated, but the request is not being processed. Please resolve this issue for me.

• 
  Charchit vishwakarma (@Charchit0) reported 1 hour ago

  Hey @ViCustomerCare why offer options you can't deliver? Tried buying a VIP prepaid number on your site, but the page crashes at payment. Worse, Jabalpur stores say prepaid choice numbers don't exist & warn NOT to order online. Why show fake options? Fix this. #Vi #VodafoneIdea