Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: New Delhi, Pune, Shimla, Panaji, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, and Lucknow.

City	Problem Type	Report Time
New Delhi	Internet	5 hours ago
Pune	Total Blackout	11 hours ago
Shimla	Total Blackout	20 hours ago
Panaji	Internet	21 hours ago
Panaji	Internet	22 hours ago
Pune	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nseries73 (@NIRMALLYA11) reported 4 minutes ago

  @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

• 
  Ayush ✨ ( AK ) (@Mr_Ayush___) reported 7 minutes ago

  Hey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .

• 
  @imSVerma🇮🇳. (@SUMITKU63449370) reported 9 minutes ago

  Hello @ViCustomerCare, should I recharge my Vi SIM or take it out, break it, and throw it away? Because my recharge for the last 2 months just went to waste. And as for the response you gave, I can't even say anything about that. This was my complaint no. MP-V02098595755!!"

• 
  PRANAB (@pranab_deb1) reported 11 minutes ago

  @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

• 
  Patel Irin (@patelirin) reported 12 minutes ago

  @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,

• 
  Vispy Ichhaporia (@vispyi) reported 13 minutes ago

  @ViCustomerCare @TRAI @DoT_India Please help

• 
  Tathagat negi (@AnujSin77182479) reported 13 minutes ago

  @ViCustomerCare iam mov out for jammu kashmir where prepaid roaming is not allowed Wamt to activate Call forwarding however everytime it's getting failed due to restrictions from vi Customer care is absolutely unprofessional in response !!

• 
  Anurag Thakur (@anuragthakurmuz) reported 13 minutes ago

  @ViCustomerCare There is no 4G network at my location.

• 
  Rashmi Goswami (@LifeIsA21347251) reported 15 minutes ago

  @ViCustomerCare Third class, customer care support so unprofessional

• 
  ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported 15 minutes ago

  Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

• 
  Pradeep 🇮🇳 (@Pradeep_Posts) reported 17 minutes ago

  The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

• 
  Thakur 🗡️ (@nostalgic_19_29) reported 20 minutes ago

  , I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue

• 
  ashDXB (@Akhudxb) reported 21 minutes ago

  Chutya network I must port to AIRTEL @ViCustomerCare

• 
  Common man (@mail2nmeera) reported 21 minutes ago

  @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

• 
  Aadil Abbasi 🇮🇳 (@aadilontrack) reported 21 minutes ago

  @ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G

• 
  Jatin (@jatin_pro) reported 23 minutes ago

  @ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve

• 
  mayuresh_jamdar_MJ (@mayureshjamdar1) reported 28 minutes ago

  @ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi

• 
  Avinash Sharma 🇮🇳🇮🇳 (@yashvivas) reported 29 minutes ago

  @TRAI from morning i didn't receive otp and other transaction sms this is pathetic @ViCustomerCare they didn't help me till now

• 
  divya chandak (@rangeen_jalebi) reported 36 minutes ago

  @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI

• 
  Kushinagar ki awaj 🇮🇳💪 (@Bhimarmyup57) reported 39 minutes ago

  +919974647458 Sir, this number is in my name, I am not working on this number, how can I close it? @ViCustomerCare

• 
  Rashmi Goswami (@LifeIsA21347251) reported 48 minutes ago

  @ViCustomerCare Worst service provider in Telecom industry

• 
  Vishal Shah (@shahvishall) reported 48 minutes ago

  @ViCustomerCare not able to start profile Tunes pls Solve the problem

• 
  Javed Akhter Siddiqu (@AkhterSiddiqu) reported 49 minutes ago

  @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

• 
  Bala (@bala_io) reported 52 minutes ago

  @ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi

• 
  vedaant!! (@vdnt03) reported 52 minutes ago

  There should be a "refund" option if your service provider is not able to provide network @ViCustomerCare do one thing, just simply warn your customers that you are not able to provide network in there area kindly switch to another network provider OR JUST GIVE ME WHAT I PAID FOR

• 
  Ashish Bhattacharya (@ashu6561) reported 54 minutes ago

  @ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint

• 
  ka (@entojeevitham) reported 58 minutes ago

  im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

• 
  Tanya Pratap (@prataptanya) reported 60 minutes ago

  @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

• 
  MP 70 TEACH (@mp70teach) reported 1 hour ago

  @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

• 
  Arif (@_ArifAbbas) reported 1 hour ago

  @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥