Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, New Delhi, Pune, Shimla, Panaji, Chennai, Bhopal, Mumbai, Ahmedabad, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 hour ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 12 hours ago |
|
Pune
|
Total Blackout | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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CHenchu kumAR Yeturu (@CH_AR_Y) reported@ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.
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Himanshu Mishra (@MISHRA1HIMANSHU) reported@ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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Samrat Bhowmik (@universalsamrat) reported@ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.
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Tanya Pratap (@prataptanya) reported@ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.
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Pradeep 🇮🇳 (@Pradeep_Posts) reportedThe support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻
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ATUL SIR😈 (@atuldmulatkar) reported@ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!
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blu 𖢥 (@sharroness) reportedHello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?
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Vispy Ichhaporia (@vispyi) reportedWhat a piece of **** Vodafone is. They fool you around. Issue does not get resolved. Absolutely pathetic.@ViCustomerCare
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Vedant Vikram Singh (@VedantVikramSi4) reported@ViCustomerCare This problem is not a specific number problem it's a collective problem for many users so establish a Vi network in my area. Location+Village-Barwan Ratti Patti, Sub Division -Belthara Road, District -Ballia UP East,Pin :-221716 Kindly look into this problem a fix this ASAP
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Rakhee Gupta - The Life Stylist (@therakheegupta) reported@ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?
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Prateek chouhan (@Pratikc83465686) reportedWhat the fuckkk with vi .....I don't get proper network in my area even there r getting network of one two bar with 4G but internet not working i already logged complain resolve it as soon as possible MP-V02123974643 these is my complain no @ViCustomerCare
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Jeewan mehra (@jeewanmehra07) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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Kartik (@Mehan_kartik) reported@ViCustomerCare what the heck is wrong with your network in Delhi NCR today? #vidown
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ZX RUNNER MAX (@ZXRUNNERYO) reported@ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store
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Javed Akhter Siddiqu (@AkhterSiddiqu) reported@ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM
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aakash (@sky_dca) reported@ViCustomerCare please learn from @JioCare and @airtelindia how to help the customer.
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TechBuzz YT (@SheriyarShaikh5) reported@ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare Get new sim: you can start using it in minutes Get existing sim working: hours/days-long wait and efforts Porting over to Vi: One sms Vi to Vi change: 100 formalities Does this make sense?! Why is the service for existing customers always so much worse than a potential/new one?
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Atif Ahmed (@abuatiyya) reported@ViCustomerCare my SIM says no service. I recharged still it says no service.
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Vispy Ichhaporia (@vispyi) reported@ViCustomerCare @TRAI @DoT_India Please help
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Rajneesh Tiwari (@Rajnees87960632) reported@ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .
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Viral Gala (@ViralGala166) reported@ViCustomerCare Hi Team, I have been experiencing mobile network issues for the last 25–30 minutes. The network is either not working properly or showing "No Registration." I checked with a few of my colleagues, and they are facing the same issue as well. Could you please look.
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Jatin (@jatin_pro) reported@ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve
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RAKESH KUMAR SHARMA (@RKVASHISTHA1) reportedYes absolutely right Their networking team and customer care team are not capable to solve the issue Give false statement too @ViCustomerCare Now I am also port my all (4) number to other networks
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Aarush Pal (@iAarushPal) reportedDear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService
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DJ (@DJGabruu) reported@ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn
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Ashok Gupta 🇮🇳 (@ashokgupta421) reportedHi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?
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Faiq (@iFaiqN) reportedHello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.