Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 9: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hanumāngarh
|
Internet | 13 hours ago |
|
Mormugao
|
Internet | 20 hours ago |
|
Mumbai
|
Total Blackout | 23 hours ago |
|
Thiruvananthapuram
|
Internet | 2 days ago |
|
Kottayam
|
Internet | 2 days ago |
|
Kawardha
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit (@MohitxDunedain) reported@ViCustomerCare I don't really understand the delay from your side. My sim was verified and it was working but your guys shut it off and now I have to bear the consequences of it, while your executives can bring up the most random excuses to escape the blame when I visit the store for support.
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Rishu Raj Shrivastava (@rishu845437) reportedHii @ViCustomerCare my home adress in vi sim is bihar but now i am shifted to new delhi for my study i have always keep Open my data roaming on to use internet otherwise i am not able to use internet as it show you are away from your home. So fix this issue
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Jason (@FittleLucker_36) reportedHey @ViCustomerCare I am trying to port my sim to an esim, your store is incapable and this is a bit urgent. Please help.
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Gaurav Jariwala🇮🇳 (@gaurav_017) reported@ViCustomerCare Very much disappointed with the services... Bad network and internet stopped working... Even tried to reach out customer care over the call but it stopped as couldn't arrange the call happened more than 5 times
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Ankush Thakur (@ankush0913) reported@ViCustomerCare why are you ignoring my DMs? No one is looking into my issue. I haven’t received any message/call from anyone.
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Mr.Rao🇮🇳 🚩 (@MrRao_RB) reported@ggganeshh @thrishul @ViCustomerCare is the worst one in my area … I used their OG Hutch for almost 15 years …
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Naren (@Narendra1590) reported@grovervj @ViCustomerCare Yes now my VI network gone without notice. It's horrible
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Abhinav Nirval (@abhinavnirval) reportedI buy new sim card of VI and worst experience don't buy VI sim card i call 5 times this day on 199 but no solution they said our system is close call us later and now after 1 hour i call IVR said our agent are busy pls call us later this is happening for an hour @ViCustomerCare
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shaik Younus (@Gam1ngNetwork) reported@ViCustomerCare Still no response which solve my issue from @vi
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Naren (@Narendra1590) reported@n_bangre @ViCustomerCare May be u r under tower. I don't have any network without prior notice they disabled sim. I am not getting any otp for transactions. This is creating lost in faith with VI network, why I did not change my network yet.
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare Instead of calling me, why don’t you simply deliver the SIM to me, why do a new customer has to chase you for 2 days. Do you want a new customer to experience this. Please you need to seriously introspect.
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Lakhvinder Singh (@biztechie_in) reported@ViCustomerCare Tnx for your response. I have already contacted customer care multiple times, but the issue remains unresolved. Pl ensure this is not just another callback. Kindly issue a fresh, valid eSIM QR code and resolve the problem asap. I look forward to your call and a proper resolution.
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BISWARANJAN SAHU (@biswaranjan156) reported@ViCustomerCare Paid for a new Vi SIM with delivery scheduled for 31st July in Bargarh, Odisha. No one showed up. Every day customer support gives the same script: "Executive will reach today." Still waiting. Please resolve this or refund my money immediately.
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Harpreet singh Bandesha ਹਰਪ੍ਰੀਤ ਸਿੰਘ ਬੰਦੇਸ਼ਾ (@hpsjournalist) reportedNeed e sim for prepaid plz help @ViCustomerCare
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Naren (@Narendra1590) reported@NikhilPhad50461 @ViCustomerCare At least happy u r getting network. I don't even get network 🥲
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare I just received a call from customer care stating that my payment has been cleared and I can now use the service; however, it has been 45 minutes since that call, and my outgoing calls and internet connection are still blocked. What kind of joke is this?
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Tej Tirumala (@tejtirumala) reportedDo not port to VI If u port to Vi, iMessage and FaceTime activation will fail. I lost iMessage and FaceTime the day I switched to Vi. This is a carrier-side issue, not Apple. My suggestion: Stay with #jio if u want iMessage/FaceTime to work without issues. #Vi @ViCustomerCare
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Hiren Mangukiya (@mhiren1) reportedIt’s for vodafone, There was already a network issue and now you have increased the price of postpaid plans. After so many years of relationship with Vi now i feel that you are looting now, it seems that I will have to join another company @ViCustomerCare @JioCare @airtelindia
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare TWEET (2/6) Your network team even visited my area. Later, I was told that waterlogging at the serving site prevented network optimization, and my complaint was closed. How can the same excuse continue for almost 3 years without a permanent solution?
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Devika (@DevikaN52596710) reported@ViCustomerCare As shared on call, I won’t be deleting the post until I receive the sim that I paid for. You’ve advertised delivery in 24 hrs on your website and on call you said that it will take 72 hrs, which is false advertising. On top of that, your customer care executives only knows Hindi
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φąքքմ Ͳìաąɾì (@PappuTiwaricisf) reported@ViCustomerCare Still not help me I didn't pay your postpaid bill I discontinued your sim and port to other operator kindly give port number
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SANJAY ROUT (@Sanju_Baba_77) reportedDear @ViCustomerCare , your network has become unusable in my area.Poor signal (1 bar), frequent call drops,and extremely slow internet for the last several days. Despite repeated complaints, nothing has improved. Please resolve this urgently or I'll escalate the matter to @TRAI
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Shubu (@Shubham94428667) reported@ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 2/ After moving overseas, I discovered my Vi SIMs had no network because International Roaming was not active. Without network, I couldn't receive OTPs, banking messages, or important calls.
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare This is pathetic, instead of resolving my issue and delivering my new SIM, you keep on calling me and telling me that I need to wait another 24 Hrs i.e 72 Hrs from the time of booking and guess what you will make me wait till 71 Hrs. This is laughable. @KumarMBirla
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Subhadip Saha (@subhadipsaha91) reported@ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia
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Rohit (@reality_debug) reported@ViCustomerCare @TRAI @ConsumerCom Please restore my recharge after the ownership transfer or provide compensation. Otherwise, I'll port to Airtel and file a complaint with the consumer forum. I hope Vi resolves this fairly.
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Nitin Pandya (@nitin_2610) reportedDear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.
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Anurag Kumar Siloiya (@AnuragSiloiya) reportedWhenever I call the same number a second time, the call does not connect it tells "This call may be from a spammer. Stay alert." I have to dial a third time for the call to connect. Please resolve this issue ASAP @TRAI @ViCustomerCare
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राज पुणेकर (@rajuraut3) reported@ViCustomerCare last night I recharged with ₹399 to be precise ₹404 with GST or Service Tax whatsoever. You gave me the offer of unlimited data all day, everyday for 28 days. Now why the hell you have lower my speed. Can’t even browse