1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Guwahati, Coimbatore, Pune, Indore, Vijayawada, Sūrat, Hyderabad, Kolkata, Durgapur, Bengaluru, Thiruvananthapuram, Varanasi, Kanpur, and Pānchgani.

CityProblem TypeReport Time
Chhindwāra Internet 3 hours ago
Guwahati Phone 4 hours ago
Coimbatore Internet 6 hours ago
Pune Internet 8 hours ago
Pune Internet 9 hours ago
Indore Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • takate46658
    Pratik Takate (@takate46658) reported

    @ViCustomerCare sent you my idea number and alternate number please resolve this issue asap

  • ashu84
    Ashutosh Bohra (@ashu84) reported

    @ViCustomerCare we are not at all happy with the network and facing problems in normal calls if you do not help urgently we would have no option but to port out of your network

  • KishanS69501862
    Kishan _⚓ (@KishanS69501862) reported

    @ViCustomerCare This is extremely frustrating Despite multiple complaints My internet is still not working properly I am paying for services that I am not even able to use. Network is poor and data doesn’t work most of the time in my area This level of service is unacceptable

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    No network inside homes in shaktinagar gandhidham #poorindoorcoverage @ViCustomerCare

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @ViCustomerCare 3 month se speed ko Laqwa pad gya hai Recharge itna mahanga speed jhant Barobar Daily faced issue fkk off go to hell

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    There has been no electricity in Moti Rafudad (361170), Lalpur, Jamnagar district since 8 AM today. Due to this, the VI tower is down and the DG (generator) is also not working, resulting in no network at all. Kindly take immediate action.@ViCustomerCare #VI #NetworkIssue

  • siddhar97380642
    siddharth pathak (@siddhar97380642) reported

    @ViCustomerCare @TRAI This is unacceptable. My ₹299 plan promises 28 days of unlimited 5G data, but data stops working 3 days before expiry every month. Why am I forced to recharge early or buy add-ons for a service I’ve already paid for? Fix this immediately. NO. 9669904329

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare This is the exact same copy-paste reply I’ve been getting for 2+ months. No resolution, only calls/messages and then silence. Meanwhile, I’m being charged for a service that doesn’t work. Stop the scripted responses. Fix the issue or process a refund immediately.

  • Sirtaj278
    Sirtaj Ahmad (@Sirtaj278) reported

    From the last 10 years i am loyal customer of Vodafone idea @ViCustomerCare regret to inform you i am going to port my Vi sim to another network provider likely jio or Airtel , due to your service all thanks to @ViCustomerCare

  • GrumpyVeekay
    Vijay Mehta (@GrumpyVeekay) reported

    @ViCustomerCare Seems Customer Care & Social Media team treats Priority Cutomers/Sr. Ctzns. as barking dogs who will keep quiet after some time. No reply/resolution recd. to E-mail/Tweets. YOUR CUSTOMER CARE IS PATHETIC. This is the view of “priority customer & 73 yrs. ....1/2

  • bansal_dhanraj
    Dhan Raj Bansal धनराज बंसल (@bansal_dhanraj) reported

    @ViCustomerCare Why does it take 8 days for closure of service? Why does customer has to answer 4-5 times reason of closure? This is wastage of customer's time and sort of harrasement. @JM_Scindia Hon'ble minister, you are requested to take action in this matter, TRAI should make guidelines

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare Day 4 *********** a startup- Take a masterclass from Vodafone India DLT Services ( Not Working). Invoices not provided. No Support. Our startup not started due to VI inefficiency. No one listening in VI. Baki Sab Theek Hai

  • ajaydamle
    Ajay Damle (@ajaydamle) reported

    @ViCustomerCare @TRAI experiencing network congestion-indoor & outdoor in Mulund East , Mumbai. Indoor not able to connect incoming & outgoing calls …..

  • IMKULDEEP_09
    kuldeep baishya (@IMKULDEEP_09) reported

    Your network speed is very slow please solve my problem @ViCustomerCare

  • chandakritesh23
    RItesh Maheshwari (@chandakritesh23) reported

    @ViCustomerCare @ViCustomerCare Despite multiple complaints & your promise to fix my network by the 6th, the issue still persists. I’ve now lost a major client due to your poor service. Who is responsible for this loss, and what compensation will Vi provide? #Vi #CustomerService #NetworkIssue

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare I don't have any alternative no. please come at BTS site . It is in north 24 pgs.all users are suffering the network related issue or send your number I will call you tomorrow.

  • PratikOES
    Pratik Nayak (@PratikOES) reported

    @ViCustomerCare @ViCustomerCare Refund my Rs 1749 as even after 3hrs of recharge my services are not activated. U either reactivate my network or refund me full. Else i am taking this to @jagograhakjago.

  • astro_sharma_g
    Secular In Past (@astro_sharma_g) reported

    @ViCustomerCare No network most of the times..only 1 or 2 bars show up... Internet always on 'E' 4G works only on some specific coordinates not everywhere..

  • ChefRohit001
    Rohit Sharma (@ChefRohit001) reported

    @ViCustomerCare I’ve replied. Please solve the issue as earliest.

  • uddhaavv
    uddhav (@uddhaavv) reported

    @viper1268889 @ViCustomerCare @ViCustomerCare Same issue here. No network in my area since evening. Kindly resolve ASAP. Location: Guwahati, Beltola College road Assam 781029

  • KARTHI_SPK78
    karthikeyan - say yes to AIADMK & women safety (@KARTHI_SPK78) reported

    @ViCustomerCare for past 7days i am facing an issue with tower signal and my surrounded neighbors and low speed data in my area...what's the problem and when you will resolve this tower problem... Chennai pincode :600012

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare @khan_arbaa88923 Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • AnkitKhera12
    Ankit Khera (@AnkitKhera12) reported

    @ViCustomerCare @VodafoneIN_News @ViBusinessIndia Ok I'm deleting the screenshot as for privacy reason and I had mailed the same to your customer mail id hope you will take concern there

  • dansali2003
    Ali (@dansali2003) reported

    @ViCustomerCare Been reporting mobile internet issues since December and now it’s April — ZERO resolution from . You’ve made me run from pillar to post. Every time a new agent calls asking why I raised a port-out request — do you people NOT read case history or notes?

  • Om______76
    Om (@Om______76) reported

    There is a outrage in our area @ViCustomerCare if you cant maintain your network kindly close your services in our area People are facing so much problem due to this I have already complainted do many times yet no action taken #himanta

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare Please resolve the problem asap

  • Neeraj17882
    Neeraj sharma (@Neeraj17882) reported

    @ViCustomerCare As per my talk with customer support executive, below are the 2 suggesttion 1. Plz introduce some incoming OTP plans with low value and limited period 2. There should be less validay talk time/period recharges should be there for occasional user. Currently there is 179 plan only

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare Failing which, I will proceed with a formal complaint against Vodafone Idea Limited for deficiency in service.

  • harishg2266
    Hari Chowdary (@harishg2266) reported

    @ViCustomerCare Escalate the issue ASAP