Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Shillong
|
Phone | 2 hours ago |
|
Lucknow
|
Total Blackout | 18 hours ago |
|
Pune
|
Phone | 23 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Imphal
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Abhijeet (@Abhi_m02) reported@ViCustomerCare What response you are waiting for???? Not received resolution and you are expecting response?
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Jyoti Prasad Kalita (@jpkduni) reportedI had a Vodafone connection which is dead now . I want to renew it . Help me @ViCustomerCare
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Arpit Dubey (@CodeInquisitor) reported@aditiraval @ViCustomerCare @SamsungMobile Please, let us know the solution, update us...
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राज पुणेकर (@rajuraut3) reported@ViCustomerCare last night I recharged with ₹399 to be precise ₹404 with GST or Service Tax whatsoever. You gave me the offer of unlimited data all day, everyday for 28 days. Now why the hell you have lower my speed. Can’t even browse
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Dhavalۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚ (@_thewal_) reported@aditiraval @ViCustomerCare @SamsungMobile i guess issue with phone, each phone has its home network details
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Marketing calls from Vi number 9953015328 again. Operators are supposed to disconnect such numbers on complaint. Why is this still happening? Fix it or face the backlash. #SpamCalls
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Sufiyan, Sudeep, Palabi — same script. The issue is public. Vi is allowing marketing calls from regular numbers. Regulators are failing to enforce. Fix it in the open, not in private chats.
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Vivek Vinayak Purekar (@Purekar) reported@ViCustomerCare, hi I want to close my Vi connection. Tried connecting your customer care via failing 199/199. It doesn't give option nor it has any manual intervention or facility to speak to customer care. Tell me how do I close my Vodafone no.
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Parth Kakadiya🧑💻 (@parth1320) reported@JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
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Thanish Garg (@garg_thanish) reported@ViCustomerCare u said to dm me I dm u right away After so many hourse no reply i ordered prepaid sim 3 days befor Still Now no response from anyone Is this how u treat ur customers
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Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻
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krishnakabra (@krishna8783) reported@ViCustomerCare ..Very poor coverage near chandani chowk paud Road Kothrud..it's happening since 4-5 days..big plan but poor service..plz improve
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Naresh Yadav (@NareshY35691828) reported@ViCustomerCare @ViCustomerCare I don't know how can you say that problem solve . I am also suffering with same network problem . I am daily using flight mode more then 50 times in a single day only for massage sending . At night this problem on peak level
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare I hope this improvement is permanent and that I won’t have to raise the same complaint again. I’m willing to continue with Vi as long as the service remains reliable. Thank you to the Vi team for finally taking the matter seriously.
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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sk asanur (@SkAsanur87) reported@ViCustomerCare I am currently in Saudi Arabia and facing a "No Network" issue. I have already recharged with an International Roaming pack, but my SIM is not registering on any network. I am unable to receive any services or OTPs. Please assist me urgently.
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Shubu (@Shubham94428667) reported@ViCustomerCare I already given you the required information you asked for nad more important i explained everything to your customer support on call and they are asking same question again and again
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare Don’t ask me to DM. The issue is public. Your number +919953015328 is being used for marketing calls, which is illegal under TRAI rules. Take action on this number and confirm here publicly. Stop pushing customers into DMs to hide the problem.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India What made you think +919582050404 is my number? Are your agents that careless or do they not even read the complaint? It is a Vi number making automatic marketing calls. Disconnect it.
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Vivek Vinayak Purekar (@Purekar) reported@ViCustomerCare VI is heavily missing customer service. I called up 199 & they said they can not deactivate the no., I will have to visit VI store. We had already gone to VI stores, ane they said to call 199 May because of such things VI is making losses. Time to go back to Airtel.
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Harpreet singh Bandesha ਹਰਪ੍ਰੀਤ ਸਿੰਘ ਬੰਦੇਸ਼ਾ (@hpsjournalist) reportedNeed e sim for prepaid plz help @ViCustomerCare
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare I just received a call from customer care stating that my payment has been cleared and I can now use the service; however, it has been 45 minutes since that call, and my outgoing calls and internet connection are still blocked. What kind of joke is this?
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare I already reported the number. Asking for DM every time doesn’t solve the problem. Your numbers keep getting used for marketing calls. Please take action on +919953015328 and update here publicly.
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Ashutosh Chaudhary (@ashutosh_king_1) reported@ViCustomerCare I haven't been able to get a good network for five years. The situation is even worse now, with no proper call or data connection. I've filed thousands of complaints on 198 and the VI app regarding network signal and speed issues, but there's still no.
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Dharmendra Kumar (@dharamhbtik) reportedDear @ViCustomerCare the way u are looting your customer , I am sure one day you have to close your business from India. I have activated IR on my 3 numbers around 5th August and you added the full month charges in my bill. I have used 5 days only and I am paying for full
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
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Yakup sherif (@Mr_Sha_11) reported@ViCustomerCare @TRAI I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Tukkanomist (@TukkaNomist) reported@ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.
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Muhammad Kathrada (@MKathrada1) reported14 days since my complaint about slow internet, and all I get from @ViCustomerCare is a phone call saying "sorry". Apologies don’t fix bad service. We pay for internet, not for excuses. Stop apologizing and fix the problem immediately! 🛑 #Vi #BadService #InternetSpeed