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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Vasco da Gama, Ahmedabad, Rājkot, Jamnagar, Guwahati, New Delhi, Chennai, Bengaluru, Pune, Nashik, Mumbai, Indore, Delhi, and Raipur.

CityProblem TypeReport Time
Chhindwāra Total Blackout 5 hours ago
Chhindwāra Internet 10 hours ago
Vasco da Gama Internet 11 hours ago
Ahmedabad Internet 11 hours ago
Chhindwāra Internet 12 hours ago
Rājkot Total Blackout 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnujSin77182479
    Tathagat negi (@AnujSin77182479) reported

    @ViCustomerCare iam mov out for jammu kashmir where prepaid roaming is not allowed Wamt to activate Call forwarding however everytime it's getting failed due to restrictions from vi Customer care is absolutely unprofessional in response !!

  • vdnt03
    vedaant!! (@vdnt03) reported

    I'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Both my numbers are not working at all. I am unable to call even to your customer care. Also, they are not picking up the call. Kindly arrange a call back as soon as possible.

  • MDJadeja_
    Mayurdhvajsinh Jadeja (@MDJadeja_) reported

    @ViCustomerCare how many information do you need ? just tell your network team to contact me . I am not free to keep feeding you just details I will port out earliest possible

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare YOU PEOPLE NEVER HAPPY TO HELP, YOU ACT LIKE TO HELP,👎🏿😡 BUT ACTULLY HAPPY TO #TOURCHER BY PROVIDING SLOWER SPEED 2G 3G IN THE NAME AND CHARGED OF 4G 5G! GET WELL SOON MAMU🌹 WHY NOT RECORD OF USERS CONSUMENRS COMPAINT ? WHENEVER I ASL YOUR PEOPLE SAYS NO EARLY COMPLAINT?

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!

  • sharroness
    blu 𖢥 (@sharroness) reported

    Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

  • cjayhayer
    Charanjeet Singh (@cjayhayer) reported

    @ViCustomerCare When I get support?

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    @ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.

  • vishvadipu
    Vishva D. Tripathi (@vishvadipu) reported

    @ViCustomerCare Internet is not working #bad_service

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare

  • Shubham99031444
    Shubham (@Shubham99031444) reported

    @ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time

  • rohini_kd
    Rohini Deshmukh (@rohini_kd) reported

    Dear @ViCustomerCare Vi movies+TV website is pathetic. Requires multiple logins through the day, pathetic UI, and functionality breaks. Evident you hold no command over your dev team; coz i know how little an effort it is to fix these issues. I wont renew my subscription. Ty🙏

  • Baralyoga
    Pankaj Baral (@Baralyoga) reported

    @ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update

  • i_m_Ankit_001
    ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported

    Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • saadkastic
    kirketer (@saadkastic) reported

    @ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality

  • Akhudxb
    ashDXB (@Akhudxb) reported

    Chutya network I must port to AIRTEL @ViCustomerCare

  • VaibhavRathod24
    Vaibhav (@VaibhavRathod24) reported

    @ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare Again down today. This was my last renewal, mark my words.

  • _lowkeylaila
    lailaaa (@_lowkeylaila) reported

    My maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare @MukeshK82853848 If we delay the payment @ViCustomerCare charges an additional fee... How about paying a fee for your delayed service?

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • NatashaNats5
    Natasha Nats (@NatashaNats5) reported

    @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • DivyeshValaRjt
    Divyesh Vala (@DivyeshValaRjt) reported

    @ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI