1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 26: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Indore, Bhopal, Pune, Hyderabad, Kolkata, Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, Chhindwāra, Kanpur, Gurgaon, and Salem.

CityProblem TypeReport Time
Indore Internet 39 minutes ago
Bhopal Internet 1 hour ago
Pune Internet 1 hour ago
Hyderabad Total Blackout 5 hours ago
Kolkata Internet 7 hours ago
Varanasi Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • tanz6348
    Tanay Amonkar (@tanz6348) reported

    Very disappointed with @ViCustomerCare @ViBusinessIndia . My wife’s SIM was suddenly deactivated without prior notice, causing major inconvenience. Customer care was unable to provide a clear reason. Request immediate resolution

  • Indranil_cool
    Dr-INDRANIL GANGULY (@Indranil_cool) reported

    @ViCustomerCare as per yesterday comm. my problem was not solved, being 14yrs customer,u r teaching me to recharge,and *** to recharge.previous recharge remaining data 5gb didn't clubbed with this month2gb, i lost 5gb, it's ok if u don't solve.people are leaving vi, chor company

  • Cool19Amit
    Amit_cool19 (@Cool19Amit) reported

    @ViCustomerCare @ViCustomerCare Facing extremely slow internet speed in Pune, Manjri on 9145543369 and 9766777719. Despite active data plan, internet is barely working. This is very frustrating. Resolve this network issue urgently. #Vi #PoorNetwork #InternetIssue

  • findkarthikn
    Karthik N (@findkarthikn) reported

    Major network outage reported at Bhandup Eastern Business District, LBS Marg (PIN: 400078). Almost 1,000 users are affected and unable to use services. This is a site-level failure. Pls investigate and provide an ETR immediately. #ViOutage #Mumbai #Bhandup @ViCustomerCare

  • ChandniNaresh
    Chandni Naresh (@ChandniNaresh) reported

    @ViCustomerCare The person told will send troubleshooting steps as the mobile data is not working Those steps are even available online n we are not lame people like you to pass the buck In spite of that no email is sent. Why do yu at all run a company when u have no competency to fix an issue

  • warrior_666s
    WARRIOR (@warrior_666s) reported

    @ViCustomerCare I ported my SIM from Airtel to Vodafone Idea. There was good network for a day or two and now the network is always bad. And this so so so frustrating

  • pal92570
    Pal (@pal92570) reported

    @ViCustomerCare Complaint solved show ho rha koi change nhi service me bsdk new dusre no pr hi recharge Krna hogaa paise waste ye tb tak rech band k baad incoming v off rahega kuke recharge ka fayda nhi fas gya mc

  • pillaianup
    Anup Pillai (@pillaianup) reported

    @ViCustomerCare I have activated my international roaming for my trip to Sri Lanka and yet I'm not getting a network on arrival here. What's the issue?

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @ViCustomerCare No response for inbox messages Paying bills without network No solution being provided for complaints Zero service

  • sammyolll
    Samuel (@sammyolll) reported

    @ViCustomerCare @vodafoneIN_Fdtn @DoT_India It seems your support team has no coordination with the delivery team, as they are unable to provide any accurate status for my SIM delivery (Order ID: DCHD20042685728). You promise 24-hour delivery? It’s been 5 freaking days!!!

  • Subrata_Gayak19
    MAA ANNAPURNA ONLINE (@Subrata_Gayak19) reported

    📡 Dear @airtelindia @reliancejio @ViCustomerCare, Village Biltora, Purulia (PIN 723126) faces very poor network. Calls fail, internet unreliable. Jio mini tower not working properly. Please visit and fix urgently. #NetworkIssue #Biltora

  • Digitalvikashh
    Vikash (@Digitalvikashh) reported

    The @ViCustomerCare network in my area is so bad. Even though I have an active plan, callers are frequently told that my number is 'out of reach' or 'switched off.', even BSNL has improved its service here, yet Vi remains unreliable. Please look into this connectivity issue.

  • mehtamaulik85
    Maulik Mehta (@mehtamaulik85) reported

    @ViCustomerCare however harder I try to reach your prepaid customer care executive but it's in Vain I feel the bot has taken over the human interaction completely & the time is not much far that it will soon takeover the company as well. I feel AI will run it better!! #EXCELLENT

  • prabhat47374026
    PRABHAT KUMAR SAH (@prabhat47374026) reported

    @ViCustomerCare I want retailer of Vodafone Sim please help me for contact number of my distributer of my area pin code 847305 state bihar dist -Madhubani

  • Surajka64988723
    Surajkanaujiya@098 (@Surajka64988723) reported

    @ViCustomerCare The internet is full shutdown from last afternoon and no any further assistance by VI and still now the problem is continue please solve this issue .

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare I have 2 Jio SIMs in my family and both are facing serious internet issues at my home. The speed is very poor and the network is unstable. I also want to port my @ViCustomerCare number to Jio, 1|3

  • rarerabbi_in
    Ravindar S Rajpal (@rarerabbi_in) reported

    Why should port @ViCustomerCare Network - Low Internet - Low Tarrif - Same Additional features - Nil Caller tune - No

  • Saurovbiswas5
    Mr.Saurov (@Saurovbiswas5) reported

    @ViCustomerCare I have a Vodafone Idea SIM. I have complained to your customer care many times but to no avail. I am not getting good network here.

  • ChoudharyOvais
    Choudhary Ovais (@ChoudharyOvais) reported

    Dear @ViCustomerCare, I am extremely disappointed with the delay in my Tele-verification process. Despite multiple attempts, the verification is not going through, and I am unable to use my services. Please look into this urgently and resolve the issue. #Vi #CustomerService

  • AbinashPan69832
    Abinash Panda (@AbinashPan69832) reported

    @ViCustomerCare What the hell u want , u just built a huge customer and now u dont care who ever complain you or whatever your staff saying to any one . And u particular mr kumar u just want to close the ticket thata it ,

  • Saurovbiswas5
    Mr.Saurov (@Saurovbiswas5) reported

    @ViCustomerCare The Vi network in my area is terrible. No internet and constant call drops. I've complained to customer care multiple times but got absolutely no response or resolution. Please fix this immediately! #ViNetwork #NetworkIssue

  • EEENUGULA
    Eenugula Linga Reddy (@EEENUGULA) reported

    @ViCustomerCare Chennaram village, Adhula mandal, Wanaparthy Dct, Telangana state 509206 near anjaneya swamy temple Bhodrai no Vodafone idea 4G network please provide quality 4G network immediately. So many times I tell you. But no improvement since 9 nine months facing problem.

  • avinash_raunak
    Raunak (@avinash_raunak) reported

    @ViCustomerCare SIM (Order ID: DCHD20042620133) activated but "No Service". Haven’t received SIM yet, still validity started and days are getting deducted. Also emailed but no response. Please provide new SIM & reinstate my connection/validity.

  • RaunakBadjate
    Raunak (@RaunakBadjate) reported

    Hey @ViCustomerCare, everything about my setup is 5G compatible (location, device, Android version, latest software). I used to get strong 5G signal earlier, but now it's stuck on poor 4G. Please fix this issue urgently and restore proper 5G connectivity. #ViNetwork #5G

  • paramesh7474
    Parameswara Rao (@paramesh7474) reported

    @ViCustomerCare How many time I have given issues on 5G coverage. Jio, airtel getting full 5G.. why vodafone no coverage? Shameless i am customer of vodafone... Better to port out is option..

  • Cool19Amit
    Amit_cool19 (@Cool19Amit) reported

    @ViCustomerCare @ViCustomerCare Facing extremely slow internet speed in Pune, Manjri on 9145543369 and 9766777719. Despite active data plan, internet is barely working. This is very frustrating. Resolve this network issue urgently. #Vi #PoorNetwork #InternetIssue

  • bansh_raj75406
    Bansh raj Yadav (@bansh_raj75406) reported

    @ViCustomerCare mera mobile no switch off ho gya h aur apke outlet wale responce nahi de rahe h .. Kindly help me same way .

  • kvr1992
    Great Indian (@kvr1992) reported

    @vodafoneIN_Fdtn @ViCustomerCare @vodafone What a pathetic service from Vodafone, my postpaid was deactivated last month and the pending amount is 600 rupees. The outgoing and incoming calls were suspended and you are charging 1200 for not using vodafone. What's next? 1800/-?

  • Sep19Vishal
    Vishal (@Sep19Vishal) reported

    @ViCustomerCare Order DCHD23042666520 placed 2 days ago and still waiting for sim. let me know one thing i need to wait for more than 48 hours than i can take quickly from the shop its too irritating please cancel my order or complete in next 30 min

  • ChandniNaresh
    Chandni Naresh (@ChandniNaresh) reported

    @ViCustomerCare Useless customer service When a issue is reported they give ****** reasons as to why it's so They say will share troubleshooting steps but don't They don't attempt a phone call and respond via email stating you said no issue Cheap to the core for so many years.