Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shiliguri, Patna, Shillong, Udaipur, Lucknow, Chhindwāra, Mumbai, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, and Haridwar.
| City | Problem Type | Report Time |
|---|---|---|
 Shiliguri
|
Phone | 1 hour ago |
|
Patna
|
Phone | 2 hours ago |
|
Shillong
|
Internet | 8 hours ago |
|
Udaipur
|
Total Blackout | 1 day ago |
|
Lucknow
|
Internet | 1 day ago |
|
Chhindwāra
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
-
Ashutosh (@unashutosh) reported@ViCustomerCare I have not posted my mobile number on your timeline. If you have done so, please remove. Also, my issue is still not resolved. I have observed your petty technique today where you give a momentary missed call only to send msg that you tried reaching me. How low can your CC get?
-
Jahar Theen (@jahartheen) reported@ViCustomerCare But that doesn't solve my problem i need solution
-
Pp (@MercenaryBrain) reported@ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.
-
Vishal Shah (@vkshah1981) reported@Airtel_Presence @airtelindia @ViCustomerCare To my utter disgust, they are sending me an invoice of Rs. 179.53 for services that they could not fulfill as promised. I had been their customer who paid 6 months in advance. This is how they repay their loyal customers.
-
Jayveer Rajput (@JayveerUss80620) reportedI am paying 399rs for this ******* bad network @ViCustomerCare ???
-
Satyabrata Moharana (@BindassPAPU) reportedHi Team, As per the confirmation received on emails and calls that's supposed to be received within 72hours and it's already over. Please check and help on this. Order No MUM-N02172400321 @ViCustomerCare
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare and ₹610.68 payable, including: ❌ ₹210.17 – Vi Movies & TV subscription — I never requested/authorized this service and I have no connection with it. ❌ ₹100 Late Payment Charge — the bill itself shows a ₹100.01 discount against it. Why is a late fee being charged and
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare If there is no usage from my number, then why was I charged for it? I am not interested in unnecessary subscriptions, auto-renewals, discounts, or promotional offers. I never asked for Vi Movies & TV, and I do not want it. Please permanently deactivate it and
-
Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
-
Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
-
YaaR Anjii {CLOSED} (@Helly_squadd) reported@ViCustomerCare don't do this ****
-
chetan sonawane (@chetans217) reported@ViCustomerCare I need quick resolution, Revert in inbox
-
मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported@ViCustomerCare We have been emailing @VodafoneIdea customer support repeatedly regarding this issue but there has been NO action or resolution so far. How long must customers wait for basic connectivity? #ViNetworkDown #CustomerNeglect
-
Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club
-
Rehan (@itsmeRehanR) reported@ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.
-
Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare shame on you vi I don't expect this from you sorry but now you're in way of scamming you customer Shameless vi
-
Satyabrata Moharana (@BindassPAPU) reported@ViCustomerCare As per mails and calls that should be delivered within 72 hours which means today I am supposed to get the same. Now it's about 7 PM, 12th Aug still no communication on delivering the SIM. What kind of service ?
-
Chandrakanta Zutshi (@Moon_Zutshi) reported@SkAsanur87 @ViCustomerCare That sounds really frustrating, especially when you’re abroad and need OTPs urgently. You could consider @reliancejio for IR, and it also supports Wi-Fi Calling, so in supported situations you can stay connected over Wi-Fi and receive OTPs without relying on local network. 👍
-
CA AJIT MEHTA (@ajitmehtaca) reported@ViCustomerCare Is there any option to connect with your customer care executive on call (other than IVR).
-
Itsmeab7 (@tanmoy7890) reportedVery bad service,bad internet speed too slow. Repeatedly the 4G signal becomes 2G, E. After regular complaint no improvement. You should give importance to your customer grievance @ViCustomerCare
-
BHAVESH Patel (@Bhavesh1231988) reported@aditiraval @ViCustomerCare @SamsungMobile Go for Airtel ASAP, for primium service Airtel postpaid is the best
-
సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reportedHai @ViCustomerCare internet not working on calls please help me
-
Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I have already raised my complaint and provided sufficient information. I will not continue going back and forth through repetitive messages without an actual resolution. If this matter is not properly resolved within the committed resolution timeline,
-
Parth Kakadiya🧑💻 (@parth1320) reportedFinally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
-
Parth Kakadiya🧑💻 (@parth1320) reported@JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
-
Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare messaged me that the issue was escalated and resolved but what was the resolution? Unclear??? Instead they just sent me a link to do a new recharge. Peak customer negligence and leaving them to buy new packs. I am requesting to port my number. Pls lmk the steps.
-
Dr. Rohit Kumar (@rohittheraone) reported@TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers
-
Nutty_Professor !! (@Nutty_4PM) reportedpoor Vodafone @ViCustomerCare ... your customer care people have no knowledge. I have been requesting for an address change but your executive is asking me to upload adhaar card, when i told her that adhaar is of different address. She wants me to upload rental agreement which i did and it was rejected by your company. now she wants me to upload adhaar (which is of different address) amd rental areement both ? does she now know that only one document can be uploaded in your app. What kind of idiots are sitting in your care ?