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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Gopālganj, Gurgaon, Ahmedabad, New Delhi, Chennai, Bengaluru, Hyderabad, Patna, Kolkata, Bhubaneshwar, Jaipur, Bālurghāt, Navadwīp, and Sūrat.

CityProblem TypeReport Time
Chhindwāra Internet 8 minutes ago
Gopālganj Internet 3 hours ago
Gurgaon Internet 3 hours ago
Ahmedabad Internet 23 hours ago
New Delhi Internet 23 hours ago
Chennai Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • KishorRupnavar
    KISHOR RUPNAVAR (@KishorRupnavar) reported

    @ViCustomerCare Your services and facilities are generally excellent. However, in the smaller villages, your towers are located at a distance of 3.5 to 4 kilometers. Consequently, network coverage is very poor. Therefore, smaller towers should be installed in these small villages as well.

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @ViCustomerCare Update: Issue resolved by VI team

  • ShridharHanchi5
    Shridhar Hanchinal (@ShridharHanchi5) reported

    @sundar_s1955 @ViCustomerCare Sir, I had similar experience and Vodafone management was interested in resolving the issue, though I was the customer for longest period.

  • sundar_s1955
    Sundar Sankaran (@sundar_s1955) reported

    Vodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged

  • ImAbhi5200
    Abhishek Kumar Pathak (@ImAbhi5200) reported

    Dear @ViCustomerCare, Terrible experience at your VI Store near IMC Chamber, Churchgate. Visited around 2 PM, but staff refused to help, saying only one employee could handle my request while they argued among themselves. Returned at 6:20 PM, the same employee was out for tea.

  • GurmeetPwN
    Gurmeet Singh (@GurmeetPwN) reported

    @VodafoneIdeaIN @ViCustomerCare I left my previous company 2 years ago. Ur teams keep harassing me with relentless calls regarding a corp nmbr I no longer use or hold liability for. I've repeatedly asked ur agents to update ur records. Fix this database error immediately. @TRAI

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

  • rahulgupta433
    ADV. Rahul Gupta (@rahulgupta433) reported

    @ViCustomerCare How to skip/stop pretune? it sucks when I made any emergency calls?

  • MagryNissar
    Nissar Magry (@MagryNissar) reported

    @ViCustomerCare My area have zero vi network

  • newbie00775
    rr (@newbie00775) reported

    @ViCustomerCare help please

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • samehdi72
    SAM (@samehdi72) reported

    @ViCustomerCare why are you irritating your customer, even after payment repeatedly reminding for last date of bill.

  • anbusampath
    Anbu Sampath (@anbusampath) reported

    @ViCustomerCare why FIFA WC 2026 isn't part of vi movies& tv Zee 5 ott service.

  • AdvRajanDubey
    Rajendra Dubey (Rajan) (@AdvRajanDubey) reported

    I requested removal of the Family Plan from my primary number. Your executive informed me that I would receive a call and then reply to an SMS. I received both, but the SMS does not allow any reply. Kindly resolve this issue and process my request immediately. @ViCustomerCare

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank

  • subconsci0u5
    Kiran Reddy (@subconsci0u5) reported

    @Starcommander10 @ViCustomerCare What was the issue?

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi SIM is completely out of service and unable to receive calls. The SIM shows no network even when inserted in another handset. Kindly contact me via DM/email or provide an alternate way to coordinate and resolve the issue.

  • srg1srg1
    34 (@srg1srg1) reported

    @ViCustomerCare @grok @ViCustomerCare hello i have speed problem please help

  • 680Ji
    SaturoXnaruto (@680Ji) reported

    @ViCustomerCare I am a student and I have to take love classes, but because of this stupid company, I am not able to take a single class. Sorry, just somehow let this one month pass. I am going to port to JIO. JIO people at least listen to the problem. I have been telling them this for 4 months

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare We have pathetic Vodafone network here in our area. Lodged complaint twice, no resolution or response yet. One resolution was to reset network settings of my phone!! Right now while tweeting I can see zero network bar on my phone!

  • royykuriann
    Roy Kurian (@royykuriann) reported

    @ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone

  • MAHESHJIRASTOGI
    महेश जी रस्तोगी, वरिष्ठ नागरिक (@MAHESHJIRASTOGI) reported

    @ViCustomerCare It had been the best network prior to becoming Vodafone, yet worsted, therefore, i had to port the number to other service provider

  • PrawinGaneshan
    Prawin Ganeshan (@PrawinGaneshan) reported

    @ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.

  • wforweb_india
    Mohammad Azim | #WCAsia (@wforweb_india) reported

    @ViCustomerCare I ordered a new Vi SIM more than 30 hours ago, but I still haven't received it. My Order ID is DCHD09062664233. Please check the status and help resolve this issue at the earliest. #Vi #CustomerSupport

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare You are there to help vi. Not to customer. Next 4 yrs enjoy there. 2030 will be the end of Vi

  • 2Yogeshjoshi
    Yogesh Joshi (@2Yogeshjoshi) reported

    @ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI

  • ig_hunter_7
    H U N T E R 7🖤 (@ig_hunter_7) reported

    What happened to Vi sim No service available in all sims @ViCustomerCare why?? #vi

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • Bikramk04
    Bikram (@Bikramk04) reported

    @ViCustomerCare Ready to port from worst network @reliancejio !

  • suresh_rankawat
    Suresh Rankawat (Mahadev ka parivar) (@suresh_rankawat) reported

    @ViCustomerCare Rajasthan me vi smart conect app is not nunning. Solve problem in vi smart conect app @ViCustomerCare