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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shimla, Panaji, Pune, Chennai, Bhopal, Mumbai, Ahmedabad, Chhindwāra, Vellore, Kolkata, Imphal, Rohtak, Bilāspur, Lucknow, and Cochin.

CityProblem TypeReport Time
Shimla Total Blackout 7 hours ago
Panaji Internet 9 hours ago
Panaji Internet 10 hours ago
Pune Total Blackout 15 hours ago
Chennai Internet 19 hours ago
Chennai E-mail 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • saadkastic
    kirketer (@saadkastic) reported

    @ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality

  • meraabaabu
    Babu Sona (@meraabaabu) reported

    Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

  • nandigrami
    Ayan Nandigrami (@nandigrami) reported

    @ViCustomerCare Kindly give the update on my issue @ViCustomerCare

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • Iammhdtabish
    Mhd.Tabish🇮🇳 (@Iammhdtabish) reported

    Your customer service contacted you and claimed that Vi invested 18,000 crore merely to address network problems? 18000 crore is allocated for this ****? @ViCustomerCare

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • Deepanshu197880
    Deepanshu@Kumar (@Deepanshu197880) reported

    @ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst

  • yadavendra_
    वन (@yadavendra_) reported

    @ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare The issue is not yet resolved

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • Sachidanand1994
    Sachidanand Kumar (@Sachidanand1994) reported

    @ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402

  • VedantVikramSi4
    Vedant Vikram Singh (@VedantVikramSi4) reported

    @ViCustomerCare This problem is not a specific number problem it's a collective problem for many users so establish a Vi network in my area. Location+Village-Barwan Ratti Patti, Sub Division -Belthara Road, District -Ballia UP East,Pin :-221716 Kindly look into this problem a fix this ASAP

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • notauronara
    Arabinda Narayan Das (@notauronara) reported

    @airtelindia Already sent DM. So I just wait now ha? The whole night? You ************* useless piece of ****. I can't even login to my email as I am not receiving any SMS, nor signal nor internet. hey @ViCustomerCare how do I port to you guys ASAP?

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • anuragthakurmuz
    Anurag Thakur (@anuragthakurmuz) reported

    @ViCustomerCare There is no 4G network at my location.

  • Mr_Ayush___
    Ayush ✨ ( AK ) (@Mr_Ayush___) reported

    Hey @ViCustomerCare what's wrong with the network while I am in 5g data ends from the data pack and after the internet stops working why? 5g supposed to be unlimited or not .

  • lk_hoon_me
    Laukik Todankar (@lk_hoon_me) reported

    @ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • ashu6561
    Ashish Bhattacharya (@ashu6561) reported

    @ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint

  • vdnt03
    vedaant!! (@vdnt03) reported

    I'm so done with @ViCustomerCare they dm me after my complaint and asked me what are the issues you are facing and when i told them the issue they are just not responding wtff

  • RAJESHMUNIYA360
    Rajesh Muniya (@RAJESHMUNIYA360) reported

    @ViCustomerCare my network problem data in law

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @ViCustomerCare @TRAI @DoT_India Please help

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!

  • onymous_tweets
    A. N. onymous (@onymous_tweets) reported

    @ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help

  • Akshay_Speaking
    Akshay Panchal (@Akshay_Speaking) reported

    @ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?