Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 4: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (25%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pathanāmthitta, Guwahati, Bengaluru, Hyderabad, Lucknow, Qādiān, Chinchinim, Chhindwāra, Pune, Bareilly, Dalkola, Cochin, Mumbai, Indore, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Pathanāmthitta
|
Phone | 14 hours ago |
|
Guwahati
|
Internet | 14 hours ago |
|
Bengaluru
|
Internet | 18 hours ago |
|
Hyderabad
|
Total Blackout | 23 hours ago |
|
Lucknow
|
Internet | 23 hours ago |
|
Qādiān
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler Durden (@Real_SumitKumar) reported@Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare sc@mmers?
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N_Kumar (@NKO_365) reported@ViCustomerCare Requesting you to please resolve this issue at the earliest without unnecessary inconvenience to the customer. 2/2
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Aditya Ghodke (@aadi_9325) reported@ViCustomerCare damm you and your network..
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Rajesh (@Rajesh_Mum) reported@ViCustomerCare I faced challenge with soft sim of Vi, it either works on GSM or LTE/5G. When you get phone call hotspot doesn’t work. Not sure whether this issue is resolved now?
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Advocate Dr. Rajiv Basant Chaudhary (@rajivbc) reported@ViCustomerCare very poor service by vodaphone customer care and borivali west store, andheri station east store
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bashplus (@mbasheerpb) reported@ViCustomerCare No way to contact customer service. No reply in DM
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J S Virk (@VirkJ1987) reported@ViCustomerCare still my number not activated i am facing too much issues
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Jignesh Boricha (@jiggi_b) reportedMy number is still not activated despite multiple visits to the Vi Gallery. I was told the only option is to convert it to postpaid, else discard the number. This is unacceptable. Please help resolve this urgently @ViCustomerCare
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𑀢𑀻𑀭𑀘 𑀓𑀼𑀫𑀸𑀭 🚩 (@Imdhirajkumaar) reportedHi team, We are using two consecutive VI numbers and we have recharged number 1 on Thursday and today while recharging for 2 mistakenly we have recharged again for 1. No response even after sending mail to customer care @ViCustomerCare
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Sandeep Kumar Maurya (@sandeepashok211) reportedHey @ViCustomerCare, I ported my (9321112460)SIM to Vi and the first recharge hasn't been done yet by your agent. I'm trying to reach him, but no response. 😥 This is my first time using Vi, and the support before even starting is concerning. 😟 Can you help? 🙏 #ViCare
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বাঙালি ভদ্রলোক (@Probasibangali) reported@ViCustomerCare I don't have any alternate number and this is a complaint against a vodafone idea number, probably a span from Andhra Pradesh which keeps on calling the entire day for weeks and when you pick it up it keeps on paying music ..
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Sagar (@sgkonline) reported@ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?
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AS (@_abhitwts) reported@ViCustomerCare I'm getting low network speed and only 2 bar signals
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Mangesh (@mangesh973) reported@ViCustomerCare Recently ported my 5 numbers from Jio to VI postpaid. I am in Pune and the network is very bad, unable to talk properly, not easy to connect with C Care, I was expecting good service than Jio but it's more worst. 100 towers is only advertising.
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Advocate Dr. Rajiv Basant Chaudhary (@rajivbc) reported@ViCustomerCare vodaphone service about complaint is very poor abt 9320056270 Customer care is very bad Asked them to raise complaint about wrong promise given by the sales team everyone had not raised service request for false information given by sales
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Devender Kaushik (@DKaushik07) reported@ViCustomerCare How many days do you guys require to solve the issue? It has already been more than 5 days.
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Eye (@GovtIsLAZY) reported@ViCustomerCare Contact Me.. I got issue
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mickey12 (@Mr_noman_124) reported@ViCustomerCare Wtf very very slow network in up50 what's the issue @ViCustomerCare please solve it fast or I port-out in airtel
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reportedI called 198 @ViCustomerCare to report the network issues.However, instead of assuring me that the problem would be resolved,the customer care representative simply told me“You can port your number.”As a customer, such an irresponsible response is truly surprising & disappointing
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Indranil Sinha Roy (@lame_boredgenie) reported@ViCustomerCare While I have a 739 recharge on, unlimited data and it is ending on 7th June, why I am being told on customer service that I have 1 gb/day and your app is showing data limit reached ? And there's no customer representative on 198, pathetic service.
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Labbolubab (@labbolubab) reported@ViCustomerCare Sir I have booked a number online on 23 may 2026 , it's been one week no delivery has been made. Also went to my local VI centre and they asked they are unable to deliver my sim since it's prepaid. I have paid 199 online .pls help Order id - DHCD23052628952
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R (@RealRaghv) reported@ViCustomerCare I'm trying to connect with you from last two weeks and you are not responding, I guess I need to port out to some other network now!
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Advocate Dr. Rajiv Basant Chaudhary (@rajivbc) reported@ViCustomerCare Useless customer service response, very poor
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Paramjeet S Rana (@ParamjeetSRana1) reported@ViCustomerCare Hi Yusuf. what do you mean by check your DM? Don't see any reply on X directly to my account from Vi Customer care with specifics, pls clarify.
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Remainder 16 no solution provide for network gi fir the MNP
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Nagesh (@Nagteja7) reported@ModiKremil @ViCustomerCare It's a scam, bro. It will activate immediately, and only calls and SMS will be affected, with validity extended. I tested that and reached out to VI customer care, but no use.
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bashplus (@mbasheerpb) reported@ViCustomerCare All the ways to customer support is restricted. How can I contact human customer service agents. No reply in DM.
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Chandan Kumar (@chandanjarvis1) reportedFunny how @ViCustomerCare calls me 2-3 times daily for recharge reminders, but after multiple complaints about poor network speed and calling issues, complete silence. If only customer service worked as fast as your collection team. @ViCustomerCare
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Naveen (@nav_sis) reported@ViCustomerCare Will you respond/resolve the matter or not? I am not getting any reply/solution. @TRAI @consaff
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Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported@ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?