Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (22%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, and Lucknow.

City	Problem Type	Report Time
Sūrat	Total Blackout	11 minutes ago
Pune	TV	3 hours ago
Raipur	Internet	12 hours ago
Chennai	Total Blackout	20 hours ago
Jaipur	Total Blackout	1 day ago
Nagpur	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  విఆర్ కర్ణ (@karna_vr) reported 4 minutes ago

  @ViCustomerCare Such statements are completely unacceptable. I have preserved the bill, complaint records and customer-care communication as evidence.

• 
  Prashant 🇮🇳 (@prashcc90) reported 5 minutes ago

  @ViCustomerCare I still haven’t received any response from them. Such a pathetic operator and extremely poor customer service. #PoorService #CustomerService #Disappointed

• 
  असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported 7 minutes ago

  @ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?

• 
  Dharmendra Kumar (@dharamhbtik) reported 7 minutes ago

  @ViCustomerCare Give me a single reason to stay. Between overpriced plans and false promises from your support executives, I’m ready to switch. Why shouldn't I port to @airtelindia or @reliancejio?

• 
  Yakup sherif (@Mr_Sha_11) reported 8 minutes ago

  @ViCustomerCare @TRAI I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.

• 
  Dharmendra Kumar (@dharamhbtik) reported 10 minutes ago

  @ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.

• 
  సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported 13 minutes ago

  Hai @ViCustomerCare internet not working on calls please help me

• 
  🔥 (@Socialservice_C) reported 21 minutes ago

  @ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.

• 
  sanjay chopra (@sanjaychopra) reported 25 minutes ago

  @ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim

• 
  kmoksha (@kmoksha) reported 26 minutes ago

  @ViCustomerCare You should definitely get the rudest customer care award. They do not answer questions and keep disconnecting !

• 
  Jerry (@loveuakki) reported 28 minutes ago

  WTH @ViCustomerCare third class network.

• 
  Happy Verma (@HappyVb5671) reported 28 minutes ago

  @ViCustomerCare i have shared all required details, please fix the issue, no one can bare this calling issue in 2026 @TRAI

• 
  Chokers Academy (@ChokingAcademy) reported 31 minutes ago

  @ViCustomerCare @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.

• 
  Esani Dey (@Esani_Dey) reported 31 minutes ago

  @ViCustomerCare One of my vi contact number isn’t working and shows unavailable i need the number to be activated as that number is connected to my Aadhar , it is linked . Please help

• 
  Ashutosh (@unashutosh) reported 31 minutes ago

  @ViCustomerCare Why is there no resolution yet? It has been 5 days.

• 
  Naresh Yadav (@NareshY35691828) reported 32 minutes ago

  @ViCustomerCare Same problem check complaint no. RAJ-V02168117605 According to vi above complaint related problem was resolved but reality something else . We are suffering with same networl problem.

• 
  Dharmendra Kumar (@dharamhbtik) reported 34 minutes ago

  @ViCustomerCare Give me one good reason to stay. Your plans offer zero value, and customer support has been completely misleading. Why shouldn’t I just port my number to @airtelindia or @reliancejio today?

• 
  Ashutosh (@unashutosh) reported 35 minutes ago

  @ViCustomerCare Why is there no resolution yet? It has been 5 days. You guys are making excuses only.

• 
  Omkar Prasad (@omkarp524) reported 35 minutes ago

  @ViCustomerCare Will you sort out the issue?

• 
  RealWarrior (@kraju8889) reported 36 minutes ago

  @ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio

• 
  Sajal Agrawal (@Esajeael) reported 36 minutes ago

  @ViCustomerCare Hi, I applied for Home Delivery of Sim Yesterday Morning. It hasn’t been processed yet. No Call/Notification etc of the process! Please process it or cancel and refund money. Thanks Order ID: SPPMPW12082682789

• 
  Sai (@sai_vss) reported 37 minutes ago

  @ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.

• 
  Lavkush Gautam (@gautam_lavakush) reported 42 minutes ago

  @ViCustomerCare your network is very poor, Please improve your network quality.

• 
  मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported 46 minutes ago

  @VodafoneIdea @ViCustomerCare Extremely disappointed with zero/poor network in Umbarde Kumbharwadi, Tal. Vaibhavwadi, Dist. Sindhudurg for weeks now. No calls connect, no data works. This is unacceptable for paying customers. #VodafoneIdea #Vi #NetworkIssue

• 
  kmoksha (@kmoksha) reported 47 minutes ago

  @ViCustomerCare YOU ONLY KNOW TO DEMAND FROM THE CUSTOMER AND ACCUSE THE CUSTOMER LIKE YOU ARE DOING RIGHT NOW. I ASKED YOU SIMPLE THINGS. YOU ARE NOT DOING ANY OF THESE. KINDLY GIVE DIRECT NUMBER OF YOUR MANAGER.

• 
  NEETEESH KASHYAP (@Iam_neeteesh) reported 50 minutes ago

  Ported from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852

• 
  Bruce Patel (@BruceWayne_42) reported 51 minutes ago

  Yeah... Keypad phones don't use data. Atleast think about the poor. @airtelindia @reliancejio @ViCustomerCare

• 
  Harish (@Harish201020) reported 57 minutes ago

  If vi can't provide service then tell me clearly i will switch to other providers @ViCustomerCare

• 
  Rizwan (@rizwanaarifbpl) reported 1 hour ago

  @ViCustomerCare This issue started again. I recharged yesterday but still getting plan expired sms.

• 
  kmoksha (@kmoksha) reported 1 hour ago

  @ViCustomerCare First, You need to help yourself by improving your awful Customer Care !