Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Kanpur, Ludhiāna, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, Ranchi, Mumbai, Fatehpur, Guwahati, and Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Total Blackout | 6 hours ago |
|
Kanpur
|
Phone | 7 hours ago |
|
Pune
|
Phone | 19 hours ago |
|
Ludhiāna
|
Internet | 19 hours ago |
|
Kanpur
|
Internet | 19 hours ago |
|
Pathanāmthitta
|
Internet | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Chahat Bansal (@chahatb52) reportedHorrible service by VI store. First they didn't tell me prepaid is available and then plan is of 249 in postpaid. After sim got activated, they want 1120rs for 4 months advance without my consent and didn't give me sim without paying 1120.@ViCustomerCare. Kindl
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Altruist (@speakng4mground) reported@ViCustomerCare इंटरनेटstill not working tried everything told to do in dm
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Vaisakh Balan (@VaisakhBalan) reported@ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic
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Happy Verma (@HappyVb5671) reportedwhy my network switch back to 2g when i recieve calls??? tell @ViCustomerCare what the hell you doing @TRAI ??
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Muhammad (@Praise1360) reportedPaying 100% bills for 0% service. Facing pathetic internet speed for the last 20 days. Multiple complaints on X ignored. Fix this immediately or I am porting out. @ViCustomerCare @ViBusiness #Vi #VodafoneIdea #PoorService
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мαѕσσм яαzα ✪ (@MasoomRaza7499) reported@ViCustomerCare Please prioritize 5G deployment, network coverage, call drop issues and internet performance across UP, especially in areas where signals are still weak or unavailable. We genuinely want to stay with and support #VinowVineed to show the same commitment to its UP customers. 🙏🇮🇳
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சந்தோஷ் மகிழன் (@Santhosh_Magizh) reportedI've been using mobile networks in India since 2007, and in all these years, I have never experienced service this bad. I’ve used different network providers over the years, but the level of poor connectivity, inconsistent service, and lack of reliability I'm experiencing now is honestly frustrating. Mobile connectivity has become an essential part of everyday life, and customers deserve a network that actually works when they need it. Paying for a service and constantly struggling with basic connectivity is simply unacceptable. This is, without a doubt, the worst mobile network service I have ever experienced in nearly two decades of using mobile networks. @airtelindia @reliancejio @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Stop pretending. Every agent keeps calling the spammer’s number “my number”. Either you people don’t read the complaint at all, or you’re doing it on purpose to push the issue into DMs. +918691859317 is a Vi number used for marketing calls. Read
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I never authorized this subscription. When I questioned the charge and requested proof of my consent/activation, I was told that I must pay the amount whether I used the service or not.I was also told that if I port my number to another network,the ₹210.17 would not be refunded
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AmirShatty Anilkumar Patel (@ShattyAmir) reported@ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant
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Mabud🇮🇳 (@mabud1433) reportedBase plan active yet no SMS OTPs for Apple ID recovery Getting alerts to pay extra for basic access? What kind of service is this? @ViCustomerCare
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Vivek Yadav (@_thisisvivek_) reportedNo customer support for #vi network very bad experience. @ViCustomerCare
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BALA (@Balasoundar1309) reported602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also
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Sammit Joshi (@smilingsammit) reported@ViCustomerCare I have shared the details and no one from your customer care team contacted me from 3 days.
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Vikram dadwal (@2010Prabhjeet) reportedI am a subscriber of Vodafone Idea. I am experiencing significant network issues at my place of residence. For the past two months, the network connectivity has been poor, I've called the call center several times, but I haven't received any response yet. @ViCustomerCare
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Chahat Bansal (@chahatb52) reported@ViCustomerCare Still no solution given by your team, my sim in their custody till now and also got to know about the request for my sim deactivation without my consent. Now you are not calling me when I DM you. @ViCustomerCare @TRAI
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shubh (@Bauaa97) reportedDear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare please check your DM and resolve my problem
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare Any ETA on when this will be resolved? I’m travelling, and being without network connectivity is extremely frustrating. I’ve already shared the details with you via DM.
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SAM SOVERIGN (@SamSoverign) reported@DoT_India @TRAI @ViCustomerCare Force Vi to stop this. Regular numbers like +919076025343 are still being used for sales spam. Under what provision is this allowed? Issue a clear direction to Vi now.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ahmed, you want the number deleted from your timeline so the complaint disappears. But you’re fine with +918691859317 harassing people with marketing calls? Hypocrisy at its peak. Disconnect the number instead of hiding the proof.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .
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KISHOR RUPNAVAR (@KishorRupnavar) reported@ViCustomerCare My Missed Call Alert service is already active as confirmed by your 199 customer care team. However, the Vi App is still showing 'Not Subscribed' and asking for ₹30 again. The phone support executive also refused to log my complaint. Kindly look into this technic
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Scott (@ScottSwinden) reported@ViCustomerCare Yo since when ******** does incoming call also stop after the service validity gets done???. What ******** is this bullshit ??? There are a **** ton of people I know who can't keep refilling and depend on at least incoming calls. What's wrong with you people now days ?
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare I ll book a complain regarding network from vi app no action
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI
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Shalin K Mishra (@iShalinKMishra) reported@ViCustomerCare my number is showing “no service” since last two days. It happened last week and started on its own. Not again same thing. Work n personal life is getting disrupted because of this.
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service