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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Shillong, Jaipur, Guwahati, Ahmedabad, Chennai, Chhindwāra, Patna, Agra, Cochin, Mumbai, Kolkata, New Delhi, Meerut, and Lucknow.

CityProblem TypeReport Time
Bengaluru Internet 1 hour ago
Shillong Phone 1 hour ago
Shillong Total Blackout 6 hours ago
Jaipur Internet 6 hours ago
Guwahati Internet 8 hours ago
Ahmedabad Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Thavanessh
    Thavanessh (@Thavanessh) reported

    Paid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown

  • AnonymousMgut
    Anonymous (@AnonymousMgut) reported

    Hey @ViCustomerCare, your network is ****** up at my place right now internet is struggling like EWS fake certificate asap fix it, or go to hell

  • ashu_d08
    Ashutosh Date (@ashu_d08) reported

    @ViCustomerCare When your executive called for follow up regarding this issue, he was not able to hear my voice( network issue). Service support is just as pathetic as the your network speeds. #scam #fraud

  • mhatrenchamayur
    #Banker underpaid 🍥 (@mhatrenchamayur) reported

    @ViCustomerCare cheap shameful pathetic experience. Third class service provider Shame on you

  • saaaanjjjuuu
    Sanju Choudhary (@saaaanjjjuuu) reported

    @SujalTheRajput @BSNLCorporate @ViCustomerCare The service is also poor

  • Loknath1236
    Loknath Mahapatra (@Loknath1236) reported

    @ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport

  • KundanK63067259
    Kundan Kumar (@KundanK63067259) reported

    @ViCustomerCare Since the time I have done MNP from jio to vi ....my internet has improved but voice call has drastically broken ....Sayad hi koi call ho jispe mai sahi dhang se baat kr pau

  • VinkeshT
    Vinkesh Thareja (@VinkeshT) reported

    @ViCustomerCare Dear Sunita Thanks for reaching out to me, I am facing similar issues in BD Can someone reach out to me urgently, since some important banking tasks are on hold since I am not able to access net This is extremely urgent. I have tried from this side but not able to connect.

  • IamaakashjJain
    Aakash Jain (@IamaakashjJain) reported

    @ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.

  • vivek_braveboy
    Natvar Nakum (@vivek_braveboy) reported

    @ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail

  • kirangatla
    Kiran Gatla (@kirangatla) reported

    @ViCustomerCare Again no network from 4 hrs, what’s wrong with you guys? Are you going to compensate for the number of days being out of network coverage? Seriously it’s time to switch to @airtelnews now.

  • djharimakhare
    dj Hari in the mix - VM (@djharimakhare) reported

    @ViCustomerCare Hello... I feel shy about saying "Hello." For the past few days, your internet and calling services have been extremely slow; the internet isn't working at all, and the calls... There is absolutely no signal. Please pay a little attention; I am going to replace

  • vivek_braveboy
    Natvar Nakum (@vivek_braveboy) reported

    @ViCustomerCare Hi, My girlfriend also not sending me DM. It is open complaint and it is not getting resolved from your side. You just lying in DM. Post your answer in public so everybody will come to know how Vodafone idea is treating their customers.

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

  • ImSyedRahman
    سيد عبد الرحمن (@ImSyedRahman) reported

    Hey .. yesterday i recharged on my number with 349rs..as my sim was not in use since so many days so I recharged but my sim is not showing network..my money was deducted @ViCustomerCare

  • ashwini1806
    Ashwini Kumar Mishra (@ashwini1806) reported

    @ViCustomerCare problem still not resolved and i am awaiting for your call

  • rakesh_piecrush
    Rak Patel (@rakesh_piecrush) reported

    @TRAI @ViCustomerCare This problem still not solved and again i have to pay this month charges with poor service like internet breach. Continues getting call and disturbing really frustrated

  • VivekSharmax_
    Vivek Sharma (@VivekSharmax_) reported

    I had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare

  • DevanshuMaurya2
    Devanshu krishanath Maurya (@DevanshuMaurya2) reported

    I Port my number to VI this month and I am devastated by the Pathetic service so many spam and fraud calls Daily even after DND is on for my Number by the VI App worst network coverage very bad internet speed in Meerut Jagriti Vihar 250004 @ViCustomerCare @ViNewsOfficial

  • RanveerSing09
    Ranveer Singh (@RanveerSing09) reported

    @ViCustomerCare You're not waiting for a response; you're just trying to wrap things up. You never actually solve the customer's problem—you simply close the complaint.

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Indoor network problem in shaktinagar ,gandhidham despite repeated complaints problem not solved @ViCustomerCare

  • samratca21
    सम्राट क्लिंटन आर्य (@samratca21) reported

    @ViCustomerCare has started functioning like a government department. It feels as though many of its employees believe that whether they provide service or not, their salary will arrive anyway. That’s exactly why people hesitate to join the Vi family.

  • Nagteja7
    Nagesh (@Nagteja7) reported

    @ViCustomerCare It's about to end today. What kind of help will you provide?

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare I have massaged but no reply or no any call received from your side. not able to use Call and internet in 5 G and 4 G . Can i change the service provider?

  • NITIN_BAGHEL
    ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported

    @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Network Booster is the only solution now anurag sir. Now let's wait how much time you take to fix this booster here. Your service engineer also did not get any network here.

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please not waste the Time . I told you many times internet speed not more then 10 kbps . I have shared complete address . My internet not support to send many unecessary details. First restore coverage then i can share .

  • DrPyaricetamoI
    Dr SareeDon (@DrPyaricetamoI) reported

    Hi @ViCustomerCare there is absolutely zero Vi network inside Fortis hospital Mulund Mumbai today. Kindly rectify ASAP. So many doctors have this network and can't go without network flr so many hours

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    @ViCustomerCare Ordered a new SIM using mobile no. *****8748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution.