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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 17% Phone (17%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Vijayawada, Guwahati, Gangtok, Kolkata, Mumbai, Haridwar, Rājkot, Chhindwāra, Kota, Gurgaon, Sūrat, New Delhi, Āsansol, Bālurghāt, and Delhi.

CityProblem TypeReport Time
Vijayawada Internet 4 hours ago
Guwahati Internet 4 hours ago
Gangtok Internet 4 hours ago
Kolkata Internet 5 hours ago
Mumbai Internet 6 hours ago
Haridwar Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare @viikaashpandey Please urgently help me Shruti

  • Yes99T
    Digvijay 🦅 (@Yes99T) reported

    @ViCustomerCare Why can't I pay utility bills via your Vi app anymore?? Please fix it @ViCustomerCare

  • RameshKumatagi
    Ramesh Kumatagi (@RameshKumatagi) reported

    @ViCustomerCare VI network is not good specially for indoor usage at s k nagar, talikoti. Whenever I am in Bangalore, no issues. have raised the issue multiple times, it gets closed saying, area has optimal coverage.

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare For last two days, you have made me to wait and every time a different person calls but noone is providing solution

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare @viindia This shows how @ViIndia is looting people. Issue not resolved. All r only calling not resolving.

  • DrSnehasish
    Dr. Snehasish⚕️ (@DrSnehasish) reported

    @ViCustomerCare @TRAI In case of any problem faced due to network, can't even lodge a complaint via 198/199. App doesn't work if net is down, no way to contact with customer support agent. Kindly take necessary steps for this. No help option via call support only robot speaks.

  • AKCMA45
    Avinash K (@AKCMA45) reported

    @reliancejio Some chases network. Thanks to Vi. @ViCustomerCare . @JioCare 🤡

  • yogesh_daund
    योगेश दौंड (@yogesh_daund) reported

    @ViCustomerCare f*ck your network.

  • Alphacryptome
    Alpha Cryp (@Alphacryptome) reported

    I had ported my Airtel sim to vi @ViCustomerCare i paid 854 online on their website but no one visited and delivered sim 48 hours passed , I contacted customer care 3+ times everytime they say 30 minutes but no call nothing happen no status update vi scammed me 854

  • lovebeats4
    Radheshyam Prajapat (@lovebeats4) reported

    Absolutely sick of this. @ViCustomerCare , my SIM is basically a useless piece of plastic right now. I can’t make calls, I can’t receive calls, and the internet is completely dead. I am totally cut off. Why am I even paying for this "service"? Fix this ASAP! 😡 #ViDown

  • BANTI4223
    B.A.N.T.I (G.U.R.J.A.R) 🇮🇳 (@BANTI4223) reported

    @ViCustomerCare Not solve issues

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Fake, Fraud, worst network coverage, worst customer support 😡😡. Guys @ViCustomerCare charges bill without any service. They are charging for 0 signals. Also if you are hold their bill they charged late payment fee😔😔

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare I am paying over ₹800 every month for a postpaid connection. I request you to stop giving repeated assurances and provide an actual resolution with a clear timeline.

  • JawaharJonathan
    Jawahar Jonathan (@JawaharJonathan) reported

    @ViCustomerCare, I ordered and paid for a doorstep SIM delivery, but there has been no update or response. I have already called customer care twice, yet the issue remains unresolved. This is very disappointing.

  • tukai040991
    Snehasish Chakraborty (@tukai040991) reported

    @RanaAyyub @ViCustomerCare The most inefficient service provider in the country right now is the autocratic govt of Fekuji

  • madmani89
    Manish Bhatia (@madmani89) reported

    Is it possible to talk to human for my Vodafone sim complaint @ViCustomerCare

  • kimianks
    Ankush Ahuja (@kimianks) reported

    @ViCustomerCare your agent instead of activating an IR pack on my secondary number tried to activate the Pack on my primary which already had a pack activated. I was then charged as per the Always On Feature on my secondary number which I reported promptly to support. My due date is tomorrow & the case is still open. Please assist urgently @TRAI

  • PeddasariKP
    🅿︎🅴︎🅳︎🅳︎🅰︎🆂︎🅰︎🆁︎🅸︎ 🅺︎🅰︎🆁︎🆃︎🅷︎🅴︎🅴︎🅺︎/SRIKALAHASTI (@PeddasariKP) reported

    Still problem not Slove Not calling one Why tell lie every time Dont tell lie worest service @ViCustomerCare

  • rai_aditya001
    macX (@rai_aditya001) reported

    What the heck bro in raipur Khadar, Sector 126 Noida your 4g and 5g is not working at all since today's morning no service or just getting 1 or 2 bars from long distance cell connection. Also terrible network quality today please fix this @ViCustomerCare

  • Soumodityax
    𝗦𝗼𝘂𝗺𝗼𝗱𝗶𝘁𝘆𝗮 ✦ (@Soumodityax) reported

    @ViCustomerCare No Response? it's been 2 hours. Great service.

  • sachin_finite
    S@chin singh (@sachin_finite) reported

    Hello @ViCustomerCare how to port a number to your network the network of @JioCare in Bihar is pathetic nowadays

  • chithravela
    Prasanth Raveendran (@chithravela) reported

    @Iam_neeteesh @ViCustomerCare Same with me, no solution even after 1.5 months. They are such incapable folks.

  • Vijayfulwar
    Vijay Fulwar (@Vijayfulwar) reported

    @ViCustomerCare Dear VI i had ported to VI considering that VI after merger can provide better service, however just 45 days and i am fedup and waiting for rest 45 days to port out. first time by VI’s grace my services are stopped and no support from vi store and customer care.

  • Iamdeepti2
    Iamdeepti (@Iamdeepti2) reported

    @ViBusinessIndia Dear @ViCustomerCare, despite repeated follow-ups, I'm still being billed incorrectly for international roaming that was activated only to receive OTPs. Correct the bill immediately or I'll escalate this to consumer and telecom regulators for harassment and deficient service.

  • ayan11102
    Ayan (@ayan11102) reported

    @ViCustomerCare Did a terrible mistake of porting to vodafone from Airtel. Bad network eelverywhere I am going. Today my family is in Shantiniketan and we are struggling. Please let me know how fast I can port back to Airtel

  • LovelySahib
    Lovely Arora (@LovelySahib) reported

    I had done the wrong number recharge & within one hour i raised the issue with @ViCustomerCare and they had asked me abt all the details and getting all the details after a week apx they called n said sry we can’t do anything Then y were u collecting details from me

  • VjBasu
    VJ ₿@$ü (@VjBasu) reported

    @ViCustomerCare No, I'll not delete as when I referenced this to your customer care and raised the same complaint, my complaint was closed marking we have checked and network is excellent... which clearly means you don't have trust in your customers. Now fix it or loose customer

  • gracie_jessie_
    Grace Cornelius (@gracie_jessie_) reported

    @airtelindia low-key you suck as a brand and a service provider I ported to @ViCustomerCare yeah you guys suck as well They cut my services for a 35 rupees bill. The instructions aren’t upfront at all. Now that I have the paid the bill I’m not allowed to upload it.

  • Neelesh22k
    Neelesh Yadav (@Neelesh22k) reported

    @ViCustomerCare Hi Shruti, I still haven't received any update from your team. This delay and poor service are exactly why people avoid purchasing or porting to Vi SIM. Please resolve my issue as soon as possible. @ViCustomerCare #poorservice #trai

  • monu_kumar2
    monu-kumar (@monu_kumar2) reported

    @ViCustomerCare @ViCustomerCare Village Hathdihan, Dawath, Rohtas, Bihar (PIN 802226) has severe network issues — frequent call drops, unusable data. Ref MUM-N02154197536 still unresolved. Whole village affected. When will coverage be fixed? #NetworkIssue #Bihar