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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, Kodungallūr, Chandigarh, Navadwīp, Nagpur, and Dehra Dūn.

CityProblem TypeReport Time
Guwahati Internet 7 hours ago
Chhindwāra Phone 9 hours ago
Pune Internet 14 hours ago
Ahmedabad Internet 14 hours ago
Gurgaon Internet 16 hours ago
Bareilly Internet 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • shubham_220123
    SHUBHAM YADAV (@shubham_220123) reported

    Hello VI, I am facing a network issue in my area. VI sim shows *NO SERVICE* in Greater Noida (Pari Chowk). I am unable to receive my calls and messages. Please fix this issue as soon as possible otherwise I have to switch my sim to another network. @ViCustomerCare

  • niranjan_yt_999
    Niranjan 🍁 (@niranjan_yt_999) reported

    @ViCustomerCare I ordered a new Vi SIM for home delivery, but it has still not been delivered. The status has been showing “Appointment Scheduled” for a long time with no update from your side. Please check and resolve this issue ASAP. Order ID: DCHD10052649157 #Vi #SIMDelivery

  • sharroness
    blu 𖢥 (@sharroness) reported

    @ViCustomerCare Can you not note feedback and differentiate from a specific customer problem vs a process problem?

  • ishansk
    Ishan S Khairkar (@ishansk) reported

    @ViCustomerCare i have booked new prepaid sim on 23 april and it out for delivery on 30. That time i am out of station. The executive cancel my order. I went to vi store today they take more then half hour and said this no available for postpaid connection only. Please help.

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @rangdesarada @ViCustomerCare @AnanyaBirlaX pls raise a complaint in their #vodafoneidea Vi app - it's AI driven & you would get resolution/response correctly

  • adnan_memon_
    Mohmmad Adnan (@adnan_memon_) reported

    Even there application is not opening by using the internet of @airtelindia , at last i am complaining this on @x with the help of other network company of Vidafone Idea @ViCustomerCare

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    @ViCustomerCare ordered a new vi sim online. Paid recharge amount. Nobody contacted me till now. Anyone there to help me.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • ajitmehtaca
    CA AJIT MEHTA (@ajitmehtaca) reported

    @ViCustomerCare tried connecting on 9822012345 with customer service executive but the system is totally IVR. How to raise complaint / request for reversal of recharge done on wrong mobile number?

  • vinaykukreja
    Vinay Kukreja (@vinaykukreja) reported

    @ViCustomerCare @MoIB_Official I subscribed for an IR pack of 10days , Philippines from 12-5-26 the IR pack was supposed to be activated. I m able to make outgoing calls but not able to get any Incoming calls till now.Have complaint everywhere possible complaint no- 4-2DQPDX6C

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare @sanjayagupta24 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • Harishvedanti_7
    Harishvedanti_7 (@Harishvedanti_7) reported

    My indoor network issue remains unresolved still @ViCustomerCare

  • NigarShaikh18
    Nigar Shaikh 🦋 (@NigarShaikh18) reported

    @ViCustomerCare I have been raising issue with my vi simcard since last week that I am not able to send any messages on any number even though I have already have pack necessary.I have also mailed it but the issue was resolved without any resolution.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!

  • shubham_220123
    SHUBHAM YADAV (@shubham_220123) reported

    @ViCustomerCare Dear VI, Please fix the problem in my area. I get only 1 bar of network due to poor network condition. Place a new tower or fix the existing tower so that your users get better connectivity. Location:- KNOWLEDGE PARK 2, GREATER NOIDA.

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare Hi!! I am still waiting for revert or action. The way Vodafone taking my case it looks like there is no interest in providing resolution. Let me confirm otherwise I will port my all numbers

  • MANJUNATHAD520
    MANJUNATHA D (@MANJUNATHAD520) reported

    @ViCustomerCare I will port my number soon network issue entire Karnataka, interest also not working good by Vodafone 🤫

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare Query not addressed yet. Only you have taken additional complaint bcoz after 4 days over you couldn't delivered a SIM in Bengaluru like city.

  • imRajibk99
    rajeevkarmakar (@imRajibk99) reported

    @ViCustomerCare The app is extremely slow and every recharge attempt is becoming a nightmare. Facing constant payment failures where money is deducted but recharge fails. Highly frustrated with this experience. Fix this and refund my pending amounts ASAP! DMed you the details @ViCustomerCare

  • manishmalaviya
    Manish (@manishmalaviya) reported

    @ViCustomerCare Hi ! I truly feel you want to make things right. Regarding my concern, please help with the direct contact number for further assistance to explain things Manish

  • Shantanuloharr
    Shantanu Lohar (@Shantanuloharr) reported

    Had to port out from @ViCustomerCare due to continuous network and internet issues despite multiple complaints over a long time. Now ₹266 final outstanding is showing. Considering the unresolved service issues from Vi’s side, request you to review and waive the amount appropriat

  • Adityas_onker
    Aditya Sonker (@Adityas_onker) reported

    Still waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn

  • dineshakshi
    Nisha (@dineshakshi) reported

    @ViCustomerCare Today is 14 May still no solution finally I am delinking the number and will port out as suggested by your social media executive

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare How unprofessional, my complaint is closed without any proper resolution stating that it was just a temporary glitch, while still im facing the same problem, I have all the call recordings and proofs of the issue which is still persists. It's better to port of this pain.

  • SURAJDEV89
    SURAJ DEV (@SURAJDEV89) reported

    @ViCustomerCare Hi, Can be resolved my NEW SIM Delivery problem?

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    @ViCustomerCare Very bad customer care.........

  • rushi379
    Rushi patel (@rushi379) reported

    @ViCustomerCare I am not interested in listening to your lecture. That's my FNF to you I will port my SIM is only solution to save money till given time you keep going **** call data generator in your ghost system and recover your government loss from customers pocket.

  • syed_5442
    Syed Mohammad (@syed_5442) reported

    @ViCustomerCare No 4G .. No 5G.. Noo have network some time come 2-3 bar that’s it even X video can’t running In open space

  • arpit_lahoti
    Arpit Lahoti (@arpit_lahoti) reported

    @ViCustomerCare worst customer service, I have my number blocked since 10 days. No help from local Vi store as well as email team. Just keep on extending timelines with no proper help.

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    Can anybody tell me, which agency delivers Vi home delivery SIM. I'm waiting for three days, but no-one calls or tries to connect with me. This is very frustrating. @ViCustomerCare also unable to help. Feeling helpless. Already paid the first recharge amount online.