Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (23%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Mumbai, Chhindwāra, Chennai, Vapi, Thāne, Imphal, Meerut, New Delhi, Pune, Patna, Ahmedabad, Bhopal, Vadodara, and Bharūch.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 18 minutes ago |
|
Mumbai
|
Total Blackout | 7 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Chennai
|
Internet | 8 hours ago |
|
Vapi
|
Internet | 8 hours ago |
|
Thāne
|
Phone | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu Chaudhary (@himanshuu_gulia) reported@ViCustomerCare What's going on with your network? My internet has stopped working completely, and it's really affecting my work. Please fix this ASAP.
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Alpha Cryp (@Alphacryptome) reportedVodafone scammed me 854 rupees I applied for porting my Airtel sim to vodafone paid 854 online no delivery and their care denying for refund saying sir hmare hath me nhi h how to deal with this ?? Someone help please @ViCustomerCare
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DSTK (@dstecknowledge) reportedIf you’re in Himmatnagar, Gujarat and planning to switch to VI SIM card then don’t do it, it so worse that I’m tired of raising complaints and today their executive applied for sim deactivation without my consent. @ViCustomerCare so pathetic service! Don’t port to Vi
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utpal senapati (@Utpal_90) reported@ViCustomerCare I have massaged but no reply or no any call received from your side. not able to use Call and internet in 5 G and 4 G . Can i change the service provider?
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Nilavarasan V (@nilavarasan_v) reportedDear @ViCustomerCare It has been more than 18 days from the date request over email still no resolution despite the assurance of resolution by 17-Jul-2026 given by your team. RTN-V02150804502
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Miller (@mathias_213) reported@ViCustomerCare Hi @ViCustomerCare , my broadband connection is not working since yesterday , operated as You broadband by VI (Account no - 2054960).
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love (@SaiKanu10908) reportedPathetic service @ViCustomerCare
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Justin Masce (@JustinMasce) reported@RanaAyyub @ViCustomerCare They are the worst.
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Israel-Iran-war-news (@Israel_Iran_war) reported@mg_IFS @ViCustomerCare @ViBusinessIndia Vodafone Idea has strong network
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Prasanth Chithran (@ppcintouch) reportedMy wife's phone number stopped working all of a sudden. No incoming/outgoing calls, data and sms work. @ViCustomerCare - this is probably the worst service experience. Planning to switch to a different provider, doesn't seem to have any value in continuing with Vi
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monu-kumar (@monu_kumar2) reported@ViCustomerCare @ViCustomerCare Village Hathdihan, Dawath, Rohtas, Bihar (PIN 802226) has severe network issues — frequent call drops, unusable data. Ref MUM-N02154197536 still unresolved. Whole village affected. When will coverage be fixed? #NetworkIssue #Bihar
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Sanchit Sachdeva (@SanchitSac77212) reported@ViCustomerCare I recharged my number with a 1-year plan, yet I'm still not receiving incoming calls. I raised a complaint and was assured it would be resolved by 19th July, but nothing happened. After raising another complaint, I was told to wait until 27th July. Solve ASAP!!!
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surya (@suspunded) reported@ViCustomerCare @ViCustomerCare what kind of service you are providing. Pathetic. No reponse of DM, no reply for mail.
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𝐑. (@fanmahida) reportedI have a FanCode subscription through Vi Movies & TV, but I still can't access the live stream of the Zimbabwe vs india match !!! What's the issue? @FanCode @ViCustomerCare
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.
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Dawane Group (@dawanegroup555) reported@vodafone @VodafoneIN_News @ViCustomerCare We have had no network for the last 4 days. Location: Dahanu, Palghar – 401601 No calls, no mobile internet—completely disconnected. Kindly restore the network immediately and compensate/extend the service for the 4-day outage.
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Joshua Adipi (@AdipiJoshua) reported@VodafoneIN_News @ViCustomerCare funny part is both the CS Representative & Supervisor were denied to give Vodafone X account. Told it’s against to their policy. This is a public information thing But they denied. Very bad Bottom line is Vodafone needs to change, otherwise We Do
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare What exactly is the resolution here? If the problem has already been identified and a new site is required, why is there still no action after more than two months?
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aakash (@sky_dca) reported@ViCustomerCare pls check direct message . help me
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Gujarat Jamavat News✪ (@Gujarat_CJP) reported@ViCustomerCare Your tower at Sansoli - 389320, Gujarat frequently stops working whenever there is an electricity outage. As soon as the power goes off, the mobile network and internet also stop working, causing major inconvenience. Please ensure proper power backup (battery/DG)
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Jawahar Jonathan (@JawaharJonathan) reported@ViCustomerCare, I ordered and paid for a doorstep SIM delivery, but there has been no update or response. I have already called customer care twice, yet the issue remains unresolved. This is very disappointing.
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iAmYou (@iamyou198812) reported@ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.
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Ashwini Kumar Mishra (@ashwini1806) reported@ViCustomerCare Its pending since very long and your support system not working, i am very frustrated
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare It has now been more than 2 months, yet nothing has changed. When I asked why the new site has still not been installed, I was simply told that another visit would be arranged, and the call was disconnected. Now I have again received a message saying my complaint has been closed
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RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported@ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.
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DSTK (@dstecknowledge) reported@ViCustomerCare Don’t send such generic messages, deep down your executive doesn’t even wants me to use vi because I’m raising complaints of slow internet speed over and over?
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Z (@Malyk421) reported@ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution
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Manish (@manish120890) reported@ViCustomerCare Mobile 8791643198. Poor Network, specially no internet. All content are buffering. Pin code,370201 and 370210
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सम्राट क्लिंटन आर्य (@samratca21) reportedDear @ViCustomerCare My mobile number has been placed under Negative Verification, and despite making repeated calls to customer care, visiting the Vi Store multiple times, and sending emails, there has been no resolution.
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Rakesh (@altruistic_in) reported@ViCustomerCare Is Vodafone sms service down today ?? Not receiving any sms