Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (60%)
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Total Blackout (20%)
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Phone (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Indore, Sūrat, Mumbai, Chennai, Pune, Prāntij, New Delhi, Shiliguri, Jalālpur, Rājkot, Alīpur Duār, Jalpāiguri, Navadwīp, Kolkata and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Indore |
Internet | |
| Sūrat |
Internet | |
| Mumbai |
Total Blackout | |
| Chennai |
Phone | |
| Pune |
Phone | |
| Prāntij |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Chetan Godhani CG
(@ChetanGodhani4) reported
World's No One Garbage Company @ViCustomerCare
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DEBASISH CHATTERJEE
(@debasishc26) reported
@ViCustomerCare very poor connectivity, next to none in my house in Naktala, Kolkata-47. phone 9836614114. i had told u earlier too, no action taken
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Aman Mamgain
(@aman_mamgain4) reported
Very poor service from @ViCustomerCare. Not being able to use internet in my area from past 7 days and they literally don't give any specific reason. Called the customer care and not being provided viable solution all they give is time frame. Who will compensate for my loss?.
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Appasaheb Narasannavar
(@appuanil2006) reported
@ViCustomerCare Extremely Urgent: I am currently in USA and i am not able to access the mobile services. I have roaming and data pans active. Can you please help me to restore the services as soon as possible. My Number is - 9986118648
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Manoj Gupta
(@Guptaji49) reported
@ViCustomerCare hello dear vi. Actually I am troubled by the problem on my vi sim card since last 3 months or your vi customer care without any help whenever I call your customer care so he/she told me sir now the server is down then plz you can call early morning.
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chemi_wolf
(@ChemiWolf) reported
@JioCare If I port to jio now what happened to my money which o already paid to @ViCustomerCare, VI when it comes to customer care support you guys are joke!! Asking to wait 5 days before you respondd you close complaint by saying heavy user load, lol. Good news for you I am porting out !
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Minnie Vaid
(@MinnieVaid) reported
@ViCustomerCare Even to register for a refund the vodafone site says ERROR. TRY AGAIN. 7 times. Why don’t you shut down @VodafoneIN_News mr Aditya birla ? @NeerjaBirla
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Manoj Gupta
(@Guptaji49) reported
@ViCustomerCare My problem is this, I am recharging with SMS package last 3 months but for 3 months I am not sending any single message. My bank account is not getting verified or pending work. And your vi customer care nothing to do anything. ,
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Manoj Ravindra Sharma
(@Manoj_R_Sharma) reported
@VodafoneGroup @VodafoneIN @ViCustomerCare I am getting a harassment call from VI tele calling team, no concern on resolving customer problem, repeating same line & as per them customer is idiot who is using your services. Everyone is trying to justify your employees wrong doing
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Xhinamc🇮🇳
(@xhinamc) reported
@ViCustomerCare @TanveeruIIslam Hi I just recharged my Vodafone no. But I am still not getting internet even though I have 12 gb in active recharge.pls help
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Anil Makhija
(@mak_anil) reported
@ViCustomerCare U and ur team's obvious KRA is to only mention awaiting response, to be able to close issue without resolution. Issue is very clearly mentioned in initial message. And if you have intent to resolve, you can fetch it from your own records. Or is it that you don't have any records?
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SarmaAtlanta
(@Atlanta4S) reported
@ViCustomerCare Vodafone customer care can you please give me an information regarding the "Validity changes" of Unlimited Packs ranging between 200-400 & nearer . I called 198, they gave me to download VI App, I can't download as memory got exhausted 🤦
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kiran
(@krishkiran22) reported
@ViCustomerCare @JioCare both network are just trash.. No customer service, no proper internet, no good call clarity Nothing 😑.. what are doing @TRAI ?
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Bhavesh Ahir
(@Bhavesh93069358) reported
@ViCustomerCare But network problem or data very slow 🦥
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Ram Amr
(@MuthuRaman9) reported
@ViCustomerCare is the worst customer care service in the country... I cant make a call and cant connect to data either.. i've been made complaint regarding this for past two weeks. But no reply..
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JS
(@sjulian147) reported
@ViCustomerCare Hey? Need help here! Paid for a new connection 2 days ago & waiting for a revert from you guys on next steps & getting the SIM. Please respond. All attempts until now has been in vain.
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Satarkar
(@SatarkarOnly) reported
@ViCustomerCare Worst Service received from VI
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Indra Kumar
(@indrakumar1990) reported
@ViCustomerCare so much pathatic condition of vi network,now i want to leave it very bad services day by day pathatic condition of vi network finally i want to withdraw vi
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Animesh Birole
(@AnimeshBirole) reported
@ViCustomerCare internet service on my mother's phone number is totally out since 2 days. I need immediate help.
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🅰️DV. Munish Kumar🔛🔝
(@soulfulmunish1) reported
@ViCustomerCare i am users from 3 year but fake promises to customer or customer representative are totally lack of knowledge . I recharged 719 plan but fake advertising provide to customer plan shows 2gb per day but provided 1.50 GB per day no solution till now as complaint 1/2
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Amit Chaurasia
(@mAmitchaurasia) reported
@ViCustomerCare Now very baad network you do very fast my network or what i change another company vi sim
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စⵙoᱰOᱛ....... .... l°°¶
(@lIl0O0Oo0llI) reported
@ViCustomerCare No mobile signals network in my house since 2 yrs. V use to call outside our house. I made several complaint no remedy. I changed sim, mobile, settings...now planning to change service 😐no option. it is requested send ur technicians/engineer to visit my place.
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Bhavesh Ahir
(@Bhavesh93069358) reported
@ArtistVipin001 @ViCustomerCare But network problem or data very slow 🦥
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Kanika Indian 🇮🇳
(@KanIndian23) reported
@ViCustomerCare Think twice before choosing VI network ,it's high recharge rates with law data speed and poor customer services
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Xhinamc🇮🇳
(@xhinamc) reported
@ViCustomerCare Hi I just recharged my Vodafone no. But I am still not getting internet even though I have 12 gb in active recharge.pls help
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HYPER®NIKE
(@naveen6333) reported
@ViCustomerCare I've a problem with network my no 9738100330 every time i restart the phone the network will disappear.i have to eject the sim tray and re-insert sim then network appears I've been soo embarrassed with it. this issue I've been facing this issue since Ported to Vi
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Parkshit Sharma
(@ParkshitSharma) reported
@ViCustomerCare is it down today? My internet is not working for 2 hours.
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NITISH KUMAR
(@NITISHK69224309) reported
@ViCustomerCare @mak_anil Your team never want to resolve my problem please provide me port no i want leave this absurd VI
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Amit Chaurasia
(@mAmitchaurasia) reported
@ViCustomerCare Vi network is very problem in my area .No video is able to play properly.There are many difficult faced in doing online classes .My network speed 0.22 kb/sec to 3.0 kb/sec .What i do. Very bad Very slow network . What i change another company vi sim
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Hindu Tan Man
(@MRaghavD) reported
Why the hell does ur network die everyday as soon as it is 11 PM, @ViCustomerCare