Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 15: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (54%)
- Total Blackout (24%)
- Phone (18%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Mumbai, Kannur, Kanpur, Chhindwāra, Kolkata, New Delhi, Patna, Dimāpur, Bengaluru, Guwahati, Bhopal, Gopālganj, Gurgaon, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 8 hours ago |
|
Mumbai
|
Phone | 11 hours ago |
|
Kannur
|
Internet | 12 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Kanpur
|
Internet | 23 hours ago |
|
Chhindwāra
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto Journal 🐳 (@cryp2ojournal) reported@ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.
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Abhishek Bhardwaj (@abhi_bhardwaj1) reported@ViCustomerCare @ViNewsOfficial Dear Vodafone, Please put some network towers on pilgrimage tracking route of Kedarnath. VI was almost invisible in most of Utrakhand. I had to purchase another operator’s sim during the Utrakhand trip because VI network was so bad over there.
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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Leviticus Karnwal (@vlookupjesus) reported@RVAGamingg @ViCustomerCare Vi has Expensive plans, for a mediocre network. Airtel does it better.
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Ajievts (@ajitshah009) reported@ViCustomerCare Y to do so... Better I port to strong network Airtel... Just wn get time
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi
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Anup (@anup0191) reported@ViCustomerCare Network was not there for 15 min, now came back
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.
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That squirrel (@anjusabu) reportedConfused with @ViCustomerCare roaming service. I paid for an IR roaming pack but still got charged for calls, despite not having used it because the signal was so bad (I ended up getting a local sim). I asked for breakdown of calls but got some gyaan and spoke to bots. +
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Natasha Nats (@NatashaNats5) reported@VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you
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Balwant Mehra (@BalwantMehra20) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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Shashank (@Shashanksp002) reported@ViCustomerCare 3. Instead of asking repetitive and irrelevant questions, kindly focus on identifying the root cause and improving the reliability of your service.
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Iqbal Nathani (@iqbalnathani) reported@ViCustomerCare will you please explain why Rs.2.90 platform fee collect ? Customer care representative not connecting......!!!
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Subhashree Sahoo (@Subhashree50520) reported@ViCustomerCare If your business is not running in Orissa how come you scamming MH numbers using network issues and telecom sim sellers? Some BGLR based apps like Myntra and other handsets where your apps are installed from Airtel to Vi app you have been using BGLR things to scam others.
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Aadil Abbasi 🇮🇳 (@aadilontrack) reported@ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G
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#Rajen Shah (@itsrajen) reported@ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.
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Nissar Magry (@MagryNissar) reported@ViCustomerCare In my aera no vi network found 😡😭
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Akanksha Dwivedi (@AkankshaDw24) reported@ViCustomerCare This is too much Vi We are sharing, repeating our problems everyday but aap log koi action hi ni le rhe. Hmare area 212503(holagarh) ka network day by day aur worst hota jara . Kuch action lijiye ni toh hum apna sim port karwa rahe.
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Nissar Magry (@MagryNissar) reported@ViCustomerCare My area have zero vi network
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sahel ghosh (@sahelzz) reported@ViCustomerCare Hey, I have ported to jio, Worlds largest 5G network.
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Dattatray Harihar (@DattatrayHarih1) reportedPorted from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue
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lailaaa (@_lowkeylaila) reportedMy maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!
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Rajendra Dubey (Rajan) (@AdvRajanDubey) reportedI requested removal of the Family Plan from my primary number. Your executive informed me that I would receive a call and then reply to an SMS. I received both, but the SMS does not allow any reply. Kindly resolve this issue and process my request immediately. @ViCustomerCare
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Rajneesh Tiwari (@Rajnees87960632) reported@ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .
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Vedant Chandak (@ChandakVedant) reported@ViCustomerCare Horrible experience and I am sure the service in futher will be even worse. Still no response. Have been waiting for 108 hours now ! Please change your # to #unwillingtohelp
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Anup (@anup0191) reported@ViCustomerCare no network on all my numbers
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Shashank (@Shashanksp002) reported@ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank
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H (@fxhustle7) reported@ViCustomerCare @OdishaTraderFX No need now, you guys didn't responded on time even though i shared my details so i myself wasted my time visited the store and get it sorted vi customer support is **** 🤡🤡🤡
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Himanshu Mishra (@MISHRA1HIMANSHU) reported@ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....
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Shashank (@Shashanksp002) reported@ViCustomerCare 2. Am I expected to update my PIN code every time I travel or move to a different area? The issue is clearly related to OTP delivery and network/service performance, not to a particular location.