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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 3: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Mumbai, Guwahati, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, and Rājkot.

CityProblem TypeReport Time
Cochin Internet 4 hours ago
Mumbai Internet 5 hours ago
Guwahati Total Blackout 7 hours ago
Thāne E-mail 9 hours ago
Chhindwāra Internet 14 hours ago
Chhindwāra Internet 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • priya_sampath
    Prishya (@priya_sampath) reported

    @ViCustomerCare thanks to your pathetic support that am moving out to Airtel. You lost your customer who stayed with you for 15 years

  • DivyeshValaRjt
    Divyesh Vala (@DivyeshValaRjt) reported

    @ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.

  • Ddososossi
    littmann (@Ddososossi) reported

    @ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)

  • halfwriter3092
    वकील साहब (@halfwriter3092) reported

    @ViCustomerCare Still facing your disgusting network @ViCustomerCare

  • megha_chadha
    Dr. Megha Chadha (@megha_chadha) reported

    @ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's

  • Marwari_Trader
    Learner Jakhar (@Marwari_Trader) reported

    @ViCustomerCare I contacted the given customer care number. The worst part is they are asking me to cancel the order. What is this? Is there anything seriously wrong with the sales team? Kindly introspect

  • Shubham99031444
    Shubham (@Shubham99031444) reported

    @ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    Day 16 of asking Vi to provide the service I'm paying for. 16 days of public follow-ups. Months of complaints. The same slow internet. The same copy-paste replies. The complaint may be closed, but the problem isn't. 😡🐌 #Vi #SlowInternet @vibusiness @ViCustomerCare

  • subhash2921
    Dr.Subhash Bishnoi (@subhash2921) reported

    @danishYadav07 @BloggerBrainss @ViCustomerCare Worst experience

  • WhisperThewhis
    S5 (@WhisperThewhis) reported

    @ViCustomerCare @JioCare You guys have some of the most pathetic networks I have come across. Does not even work 5G most of the times. And even in 4G I'm not receiving msg, pages not loading while travelling in central line mumbai. Network gaand me gusake baite ho kya?

  • f3384304ea5947f
    विकास sharma (@f3384304ea5947f) reported

    @ViCustomerCare I will not trouble the Vi employee anymore; the matter of my loss will be looked into. I like the Vi SIM card.

  • rajgkala
    RK (@rajgkala) reported

    @ViCustomerCare I submitted my IR activation request on **5 June at 11:38 AM**. On **8 June**, I received an SMS from your network confirming that my IR request had not been processed and now the bill came with IR charges

  • maloo_kartikay
    Kartikay Maloo (@maloo_kartikay) reported

    What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK

  • CaPraful
    CA.PRAFUL (@CaPraful) reported

    @ViCustomerCare My apologies for opting VI service. Worst customer support.

  • broutray
    Biswa (@broutray) reported

    @DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.

  • im_vinay4u
    Vinay (@im_vinay4u) reported

    @ViCustomerCare what the hell you are doing there is littrely no solution for my issue till now and customer care is not there also ? Give my money back @TRAI

  • shahvishall
    Vishal Shah (@shahvishall) reported

    @ViCustomerCare not able to start profile Tunes pls Solve the problem

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare check my dm urgently , please check dm ! please help me urgently

  • Baralyoga
    Pankaj Baral (@Baralyoga) reported

    @ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update

  • ayushpanditz
    AYU$H DUBEY (@ayushpanditz) reported

    @ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • vicky79r
    vicky (@vicky79r) reported

    @ViCustomerCare sir 5G speed is slow in Trichy tamilnadu sir

  • TyagiVarshant91
    Varshant Tyagi (@TyagiVarshant91) reported

    @ViCustomerCare Switched to the Vi REDX ₹1201 plan in Feb 2026 with an included Amazon Prime benefit. I never activated or used it, yet Vi claims my 6-month Prime benefit has already expired. How can a 6-month entitlement expire in just 4 months without being used?

  • Balawan47721671
    Balawant (@Balawan47721671) reported

    Vi not provide good network service since week. Many customers try to port in another network. @ViCustomerCare

  • Shubhamkhatwani
    Shubham - Local SEO (@Shubhamkhatwani) reported

    @ViCustomerCare Responded in DM. My network is still gone even after 8 hours. Do you understand how unreliable your network is.

  • pandupotluri17
    సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported

    @ViCustomerCare Still facing slow internet issue

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare pratiksha , please check dm ! please help me urgently

  • ram4uuuu
    Ram Yaduvanshi (@ram4uuuu) reported

    @ViCustomerCare Karan, Outgoing SMS blocked since May 27. Despite escalating to Nodal, I've received only generic replies. Final notice: Resolve ticket #KAR-V02137034041 tonight, or I will file a formal complaint with TRAI/Consumer Court."