Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 22: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, New Delhi, Kannur, Bhopal, Patna, Kolkata, Pune, Roorkee, Chennai, Bengaluru, Jaipur, Mumbai, Noida, Contai, and Jodhpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 1 hour ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Kannur
|
3 hours ago | |
|
Chhindwāra
|
Internet | 4 hours ago |
|
New Delhi
|
Total Blackout | 5 hours ago |
|
Bhopal
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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krishnakabra (@krishna8783) reported@ViCustomerCare ..What happen to internet in Pune..calls are disconnecting frequently..net is available intermittently.. Plz restore best service asap for which u r known to
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Mohammad Saddam Mujeeb (@iamsaddammujeeb) reportedDear @ViCustomerCare, I have already submitted a formal complaint regarding mobile number 9990893***, which was originally used by me for nearly 15 years and is presently registered in another person’s name due to inactivity during my absence from India.
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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Harsha Swamy (@harsha_gs) reported@ViCustomerCare you have stopped outgoing citing no kyc, your store staff at RajaRajeshwari Nagar, Bengaluru area untrained and keeps asking to do kyc again and again stating problem with Vi it systems. It's disappointing experience.
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Rahul Adhikary (@RahulAd97994778) reported@ViCustomerCare I Have reacharge previous day 21.5.2026 399 super hero unlimited pack. But today my vi app shows I have use 301 GB , how is this possible, I contact your customer care number, but not connecting,
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Sinto Antony Thazhatha VU2JET (@sintoantony) reported@ViCustomerCare annoying announcement is back 🤬stop this stupid announcement before every call. Cockroach every where
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Amit (@Amit97674924) reportedBe it @airtelindia or @ViCustomerCare , in India, customer is the biggest fool forball these FRAUDS......F**k off
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toyclubaw (@parween_sa39104) reported@ViCustomerCare @airtelindia I have been a loyal customer of vi since 1 year but now they are ignoring me I dm them here emailed them ignored they are giving me delay and delay to reset just one thing their agent just saying it will reset but never happened and never transferred to desk bye vi @airtelindia
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punam mohandas (@PunamMohandas) reported@ViCustomerCare No; WHY should I reach out to you PRIVATELY? Let's discuss in a public space how INEPT Vodafone & its TOP management is!! As for my "exact issue" - check with Abhijit Kishore, Avneesh Khosla or Navneet Shukla. Are those names senior enough for you, "Bhagyashri"??
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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Viral Food Recepies (@Viralfoodrecipi) reportedHi @ViCustomerCare I have made recharge in my vi number but I'm unable to use internet. Can you pls help ASAP 🙏
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Giridhara Joshi (@GIRIJOSHI) reported@ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.
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Angkur (@angkursarma) reported@ViCustomerCare The MCI service got activated but it looks like useless as it does-not show the miss call numbers when my incoming calls are not coming because of your pathetic network.
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surendra sah (@Surendr30121978) reported@ViCustomerCare @vodafone Facing zero network/No Service at my location. Unable to even send a PORT SMS to 1900 to get a UPC. Please assist urgently. Mobile: 7430016678 Location: Amarpur 799101.
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@ViCustomerCare Stop sending scripted replies. Use the screenshot, CAF no. or transaction ID I already shared to verify the payment amount & last payment date. Real support solves issues, not copy-paste replies. This is exactly why #AI will replace bad support first. #VI #customerhelp
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pratikd (@gujjuchokkra) reported@ViCustomerCare still issues not resolved
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Siddiq Gandhi (@callssg) reported@ViCustomerCare Hi again services are very poor at 390001 -
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Sid (@siddharthrk31) reportedHi @ViCustomerCare can you please stop spamming a customer with 5-10 calls in a day to pay a bill which is due after 3-4 days. You guys have started spamming with calls for over 10 days now and despite repeated communications, you guys are disturbing me now. Happy to port out.
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Military Veteran (@delta_force106) reported@ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.
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Nitin Kamalasanan (@nithin_kamal) reported@TRAI My mother has not been able to receive any incoming calls since yesterday. She is using the @ViCustomerCare network. To my knowledge, under the new regulations, providers are not permitted to block incoming calls even ifuser has not recharged.
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pratikd (@gujjuchokkra) reported@ViCustomerCare lot of issues now deactivated ir but still getting charged
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✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@replytoindra seems to be a problem based on circle for #vodafoneidea - hey @ViCustomerCare - pls resolve Indra's issue.
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sudheer (@ksudheer1987) reported@ViCustomerCare, absolutely terrible experience trying to reactivate my SIM. Followed your re-verification link, submitted everything, and 72 hours later... still nothing. No confirmation, no network. Even your store staff has zero clues and zero accountability. Fix this ASAP.
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Akshit sharma (@Akshit_Sar) reported@ViCustomerCare Hey @ViCustomerCare, I already sent all details in DM a long time ago but still no response from your side. Publicly asking for details is easy, but actually resolving the issue seems impossible.
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Yogendra Gurjar (@ys0333) reported@ViCustomerCare Hi, I accidentally recharged a wrong number via Amazon Pay. Need urgent help to reverse it. UPI Transaction ID: 614006359683 Operator reference no = ONR2605201637440013 Order id = 405-1854445-5130743 Wrong Mobile no. = 8877221572 Right mobile no. = 7877221572
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare i am expecting a reply or a call. My network issue is not yet fixed
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Dipesh (@trulydipesh) reported@ViCustomerCare Do you know my number? (FYI, I am not a VI customer.) I expect professional response from you guys. Just don't copy paste your replies. Read the query properly and then reply. Be human, be real.
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Avinash D Chaudhari (@avinashdc) reported@ViCustomerCare Third class Network coverage at Jalgaon.internet not working.
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FATEH KING🔥 (@IM_FATEH_KING) reportedI want to PORT My Number From @ViCustomerCare to @JioCare Because jio has more strong network in NCR Now a days, Vi Sucks.... Never Doing Recharge Now iN @ViCustomerCare bye bye
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nj (@neeravjoshi) reported@ViCustomerCare Cheap people,for zero network too you want to charge me ₹70 for 4 days i had in between porting. Seriously utter useless and shameless services good, i ported out much better service I have now, ur 15 yrs of Worst treatment, you can party for this balance too