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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 24: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 51% Internet (51%)
  • 27% Total Blackout (27%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chandigarh, Ludhiāna, Chhindwāra, Hisar, Indore, Bathinda, Jalandhar, Mohali, Shimla, Ambāla, Ahmedabad, Trichūr, Mumbai, Delhi, and Guwahati.

CityProblem TypeReport Time
Chandigarh Total Blackout 9 minutes ago
Chandigarh Total Blackout 9 minutes ago
Chandigarh Phone 12 minutes ago
Ludhiāna Total Blackout 22 minutes ago
Ludhiāna Total Blackout 22 minutes ago
Chandigarh Internet 23 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare please check my dm immediately. help me please urgently!

  • ViralGala166
    Viral Gala (@ViralGala166) reported

    @ViCustomerCare Have already Shared 25 mins before and still same issue is being faced

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    @ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , what is the status of Complaint Ref. No. RAJ-V02119490833? Has any action been taken against the concerned Vi Store/staff? If yes, kindly share the details. If not, please explain the reason for the delay.

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • Deepanshu197880
    Deepanshu@Kumar (@Deepanshu197880) reported

    @ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst

  • vishvadipu
    Vishva D. Tripathi (@vishvadipu) reported

    @ViCustomerCare Internet is not working #bad_service

  • EricRaji
    Chichaaa7 (@EricRaji) reported

    @ZEE5India @Dipjyoti_X Please check @ViCustomerCare India is providing it. And it's not working. Either you are scamming people left right and center or you don't know how your collaborators are working. So unprofessional. PLease refund the amount that paid of 799 so that I can buy it through Zee5

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Third class, customer care support so unprofessional

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • yadavendra_
    वन (@yadavendra_) reported

    @ViCustomerCare Vi network is not working properly. The internet speed is insanely slow right now.

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare Network was not there for 15 min, now came back

  • theakashboro
    Akash Boro (@theakashboro) reported

    @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.

  • VaibhavRathod24
    Vaibhav (@VaibhavRathod24) reported

    @ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare no network on all my numbers

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone

  • universalsamrat
    Samrat Bhowmik (@universalsamrat) reported

    @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

  • SHAWARUN72
    Arun Kumar Shaw (@SHAWARUN72) reported

    @VodafoneIN_News @VIIndia3868 @ViCustomerCare No internet suddenly facing problem ... Will u help me?

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    Gross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!

  • srk82482
    shaikh sharukh (@srk82482) reported

    @ViCustomerCare No need of that now as i am going to port my network

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses

  • rahuljohar87
    Rahul Johar (@rahuljohar87) reported

    @ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans