Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Chhindwāra, Mumbai, Cochin, Chennai, Vasco da Gama, Guwahati, Udupi, and Alīgarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai Suburban
|
Phone | 1 hour ago |
|
Kolkata
|
Total Blackout | 2 hours ago |
|
Kolkata
|
Phone | 4 hours ago |
|
Bengaluru
|
Total Blackout | 15 hours ago |
|
Kolkata
|
Internet | 17 hours ago |
|
Coimbatore
|
Internet | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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AP (@AnkitPandey) reported@ViCustomerCare Its been 2 days in MX and I've been chatting with your customer care for network in MX. There has been no resolution and I need the phone to be working in the next 12 hours or so. Else, I'll need to buy a new MX SIM. When would this be resolved?
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🚩Rajdeepsinh (@Rajdeep333) reported@ViCustomerCare I'm using a VI 5G unlimited plan on my Realme device in Sarkhej,Ahmedabad (Gujarat). My phone shows a 5G network, but data is still being deducted from my daily pack instead of unlimited 5G. I've already raised a complaint, but the issue isn't resolved yet.
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subrata mukherjee (@subrata36141769) reported@ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action not words.
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ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported@VodafoneIdeaIN @ViCustomerCare If you can't manage one SIM delivery in a week, your board should resign. Taking money without service is fraud. I’m ready to collect from near—just give me a status! No more excuses, no more fake care. Resolve this immediately. #vimanagement #Vi
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Jazz | Video Editor (@Jazz_Vfx) reported@ViCustomerCare Fix your network problem
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Bro Rider (@pooranm38494425) reported@ViCustomerCare My ₹2099 Nonstop Hero plan activated on 1 April 2026 with 300 GB per 28 days FUP. Different customer care executives have given me different reset dates (28 April, 2 april, 4 May), but my data counter still has not reset correctly.
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subrata mukherjee (@subrata36141769) reported@ViCustomerCare @VodafoneEgypt no help from customer care service. Keep such void service up. Congrats
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Deva_govnt (@devgovt06) reported@ViCustomerCare @ViNewsOfficial @ViBusinessIndia Hello vi team, I have been facing severe network issues with Vi India in my native place for more than 3–4 years. Whenever I come here during holidays, I am unable to use mobile data properly and even phone calls do not connect.
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WARRIOR (@warrior_666s) reported@ViCustomerCare I love you vi past two days the network is too good
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Ro45 (@Ro45editzz) reportedHey @ViCustomerCare I have not recharged on my number but you have given me free 1gb per day for 7 days and it is expiring today but the data is not working from 7 days ive decided to Port my sim to other company.
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Ro (@RadicalRohan) reported@ViCustomerCare , is there some problem with the network as I'm unable to make/ receive calls or send/ receive SMS.
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Anubhav (@guptaanubhav346) reported@ViCustomerCare Hey @ViCustomerCare , please check your dm, now it's more than 72 hours of booking/placing order as you have asked it will be completed by 72 hrs but still no update ,can you please check this on priority, this is seriously pathetic as the service delayed with promised time
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Mujahid Alom (@Mujahid_along0) reported@JioCare hey jio I have decided finally to port out from @ViCustomerCare So Please tall details need to be port out. And for you @ViCustomerCare please don't disturb me as I have waited for more then 20 days to solve my complaint but you don't to it now I have decided to port
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Nationalist (@rationalist65) reported@TRAI I activated my international roaming on @ViCustomerCare however on reaching Sri Lanka my outgoing calls were not working.Inspite of complaining immediately after landing in Colombo there was problem in accessing data as well as outgoing calls.
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Brijesh D. (@dhuria_brijesh) reported@ViCustomerCare H... i have shared with you the exact add, with the pin code where I am facing this issue, kindly looks and assist, Note:- currently the recharge pack is expired, im not recharging this due to no network,
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Monty Ahmed (@insanesoulskye) reported@ViCustomerCare I have clearly mentioned that it says - pincode is not serviceable for prepaid but it is available for postpaid then why on earth would you ask me to submit without actually reading my tweet? Maybe another agent might help who can actually read?
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Vijay Singh (@VijaySingh26094) reported@ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771
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Ravish Kushwaha (@RavishKushwaha) reported@ViCustomerCare DCHD06052627633 3 days already, no one contacted, poor service
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Brijesh D. (@dhuria_brijesh) reported@ViCustomerCare Vi totally not working at my location
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salim khan (@salimkh25692398) reported@ViCustomerCare I have been complaining for the past 3 months that the Vodafone Idea (Vi) network in my area is not working properly. Please fix it. Till now, none of my complaints have been resolved—every time they just take the details, but nothing actually gets done.
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Mohit sinha (@mohit_sinh71326) reportedHey @ViCustomerCare , I ordered a prepaid SIM on 3rd May (Order ID: DCHD03052607885 ). It's been 4 days and still no delivery. Customer care is only giving vague 'call back' promises every day. Very poor service! Please resolve this immediately. #Vi #CustomerService
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Pankaj Sharma 🇮🇳 (@Pankaj_Sharmas) reported@ViCustomerCare Net n Call drop problem as usual and complain already registered so many time but no action and solutions till now, check with customer care Now what details required
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Dev (@dev4680) reportedHey @ViCustomerCare, to explain why I’m paying a ₹200 premium for postpaid just to get: • Zero signal 📶 • Zero data 🌐 • Zero outgoing/incoming calls 📞 paying more for a decorative SIM at this point. Do better. #Vi #VodafoneIdea #PoorService @ViCustomerCare @ViNewsOfficial
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Noorul Mubin Nadaf (@NoorulMubin) reported@ViCustomerCare worst network
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Shabbir Ahmed (@shabbirahmed896) reported@ViCustomerCare Dear VI Customer Care, My mobile number is 8722000911. Outgoing calls and mobile data services have been barred on my number for many days now. I have already contacted customer care multiple times but have not received any proper response or resolution.
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Network issue not supported v i site going to Airtel MNP with all family numbers After remainder send no revert Remainder 140
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Puja Sarkar (@sarkar8399) reportedHey @ViCustomerCare, I haven't had any internet access since 9 PM last night. It's been almost 12 hours and the service is still down. This is extremely frustrating and unprofessional. If this isn't resolved immediately, I will be forced to port my number to Jio. Fix this ASAP!
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R Gathani (@rrgathani) reported@ViCustomerCare @TRAI 9909155955 My International Roaming plan got activated by mistake and I contacted customer care immediately to deactivate it within minutes. No usage was done. Requesting waiver/reversal of charges. Please help. Meetal
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पवन सिंह सूर्यवंशी (@PavanSi18869355) reportedIs this what you call 5G service, @ViCustomerCare? Paying for 5G but experiencing low-quality 2G/3G speeds. Your connectivity is getting worse every day. This is a complete waste of my money😪
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Rakesh Anand (@RakeshAnand1212) reported@ViCustomerCare No solution provided by your team. My matter is still at the same platform. You are forcing me to accept your billing plan which is not suitable to me