Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (25%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Mumbai, Ranchi, Chhindwāra, Kolkata, Bengaluru, Sūrat, Dehra Dūn, Gurgaon, Cochin, Patiāla, Kanpur, Alleppey, Mormugao, and Guntur.

City	Problem Type	Report Time
Pune	Phone	9 hours ago
Pune	Internet	10 hours ago
Mumbai	Internet	14 hours ago
Ranchi	Internet	15 hours ago
Chhindwāra	E-mail	16 hours ago
Kolkata	Internet	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Viral Food Recepies (@Viralfoodrecipi) reported 6 minutes ago

  Hello @ViCustomerCare How many months will it take to address this issue? Please help @TRAI

• 
  Amogh Kashyap (@AmoghKashyap3) reported 8 minutes ago

  @ViCustomerCare @ViCustomerCare facing the issue again can you please check why is this so??

• 
  #singhraju702 (@singhraju702) reported 8 minutes ago

  Very disappointed @ViCustomerCare. I activated IR recharge after traveling to Mexico but still getting “No Service”. Your team asked for eSIM documents, I already submitted everything but still no eSIM or resolution. Please resolve urgently. @TRAI @DoT_India

• 
  Anshuman Mahanty (@mahanty_a) reported 10 minutes ago

  @ViCustomerCare I'm getting regular spam calls from your team, harassing me for bill payment. Go through my previous complaints, that SIM was not working since March. No network. Your team didn't even resolve the issue. Then I rightfully discarded ur SIM. What should I pay for?

• 
  ஆறுமுகம் மாரியப்பன் (Aru) (@sixface006) reported 14 minutes ago

  @ViCustomerCare What is the update? Still not working

• 
  surendra sah (@Surendr30121978) reported 16 minutes ago

  @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

• 
  Aditya Ghodke (@aadi_9325) reported 19 minutes ago

  @ViCustomerCare F*** your false advertising. You claim to have a"world-class 5G ready"network, but your service here in Pune is absolute garbage. Switching to you was a huge mistake, and your customer care is the worst I've ever dealt with. Beyond angry that I’m trapped for 3m

• 
  Naveen Vijay Fan (@NaveenVijayFan_) reported 23 minutes ago

  @ChennaiIPL @ViCustomerCare Worst Captain Ruthraj 🤧🤮🤡💩

• 
  Vikas Handu (@vikashandu) reported 25 minutes ago

  It has been over 24 hours now @ViCustomerCare the problem has still not been rectified. This talks about the service. Need immediate reactivation #Vi #vodafone

• 
  Amal Roy (@royidot) reported 32 minutes ago

  @ViCustomerCare Unlimited Is Fake! Don't Go With This Network!

• 
  Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported 37 minutes ago

  @ViCustomerCare No response on DM/X support even after repeated follow-ups. Multiple failed SIM/eSIM activation attempts, online eKYC not working, still taking payments and forcing doorstep KYC. Very disappointing service experience. Need refund and immediate resolution.

• 
  suraj pasi (@surajpasi9724) reported 37 minutes ago

  Hello @ViCustomerCare I have a number which I have not recharge since 5months I want to know that is it active or not could you please help me to know the status of that number @ViCustomerCare

• 
  Ronak (@Ronak95542419) reported 40 minutes ago

  @ViCustomerCare could you please provide better signals in up east chunar, Rudauli area pincode 231304, Previously network was good but now from around 1 month I can barely talk for 2 mins after that voice gets blur or no voice. Kindly DM for mobile no

• 
  ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported 42 minutes ago

  What Happened to @ViCustomerCare couldn't solve a Simple problem.

• 
  RAVI KUMAR UDAY (@Its_ravi_uday) reported 42 minutes ago

  Hello @ViCustomerCare My mobile number is showing No Service from last night can you please help me I have already DM you the details

• 
  Yes V R 🇮🇳 (@suvarm70) reported 43 minutes ago

  One of the worst services from Vodafone idea. Pathetic network. Doesn't work 90% of the times. Yesterday I requested for porting and now I am troubled by calls. @ViCustomerCare

• 
  Deepak Nikose 🎶💤🏔️🐕 (@DeepakNikose3) reported 45 minutes ago

  @ViCustomerCare I know nothing is going to happen. I have no choice but to use your snail paced service, the other two are hopeless as well and the one remaining seems to be searching signals on the moon.

• 
  Ankur Moulik (@ankurmoulik) reported 46 minutes ago

  @ViCustomerCare Please check your DM. My issue is still not resolved.

• 
  Laxman Dhattarwal (@BittuDhatrawal) reported 46 minutes ago

  @ViCustomerCare 🥵 Experiences like this are the reason people are moving away from VI in the telecom world. Recharge failed 2 times, money debited both times, no proper help from 199 customer care, and customers are left stressed for basic services like OTP access. Now I’m even

• 
  Manish Aggarwal (@agarwalmanish13) reported 53 minutes ago

  @airtelindia is really worst service provider they are worst than @ViCustomerCare

• 
  Damodar (@Dam0896) reported 53 minutes ago

  Hi @ViCustomerCare, I need urgent help. My relative's number 9168842613 is unable to receive incoming calls and OTPs. This is an emergency as they are unable to complete a gas delivery. Please check for any service blocks or network issues also the no. Is active and recharged

• 
  Raajeev Chopra (@Raajeev_Chopra) reported 54 minutes ago

  @ViCustomerCare Sorry, Not interested anymore....already facing lots of issue with Vodafone.

• 
  MeShrikrushna (@cyber_anna) reported 54 minutes ago

  Worst experience with @ViCustomerCare. Bought a esim using the Vi website paying INR 365.00 as initial recharge. E sim activation and recharge still pending. In app chat bot just waste. I tried calling to customer care using a new sim call never connects. ++

• 
  Diwakar Singh Journalist (@divakarsingh61) reported 55 minutes ago

  @ViCustomerCare "The network services in Hasanganj area of Unnao district, Uttar Pradesh, have been completely down for the last 3 days. All services are disrupted. Please look into this and resolve the issue as soon as possible."

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 56 minutes ago

  @yabhishekhd @airtelindia and @ViCustomerCare operators are already doing something like this. I tested it myself with the same device, network, and location, just switching between different plans. Postpaid versus prepaid showed a huge difference in internet speed.

• 
  Manish Singh (@ManishS58335227) reported 59 minutes ago

  @ajeetram3 @ViCustomerCare This issue cant be fixed because near you there is no 5g tower of vi so they just upgraded the software to show fake 5g symbol. Because they are using NSA technology and this technology has some limitations. Better to with Jio they have SA network which is very good

• 
  Sinto Antony Thazhatha VU2JET (@sintoantony) reported 1 hour ago

  @ViCustomerCare annoying announcement is back 🤬stop this stupid announcement before every call. Cockroach every where

• 
  Pavan P Kakathkar (@pakathkar) reported 1 hour ago

  @ViCustomerCare Saying the same things over and over in a paragraph doesn't help. We need a policy here @TRAI @JM_Scindia

• 
  surendra sah (@Surendr30121978) reported 1 hour ago

  @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

• 
  क्षितिज (@Super_Illusion_) reported 1 hour ago

  @ViCustomerCare Network not coming since morning