Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (25%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Pune, Mumbai, Ranchi, Chhindwāra, Bengaluru, Sūrat, Dehra Dūn, Gurgaon, Cochin, Patiāla, Kanpur, Alleppey, Mormugao, and Guntur.

City	Problem Type	Report Time
Kolkata	Internet	3 hours ago
Kolkata	Phone	13 hours ago
Kolkata	Internet	13 hours ago
Pune	Phone	24 hours ago
Pune	Internet	1 day ago
Mumbai	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NIK's Voice (@kumar_nira51833) reported 5 minutes ago

  @ViCustomerCare what kind of fast service vodafone is providing? Already dm you the details about 1 PM

• 
  Harsh Chaudhary 🌞 (@Harshkitweets) reported 6 minutes ago

  @ViCustomerCare Previous months, I wanted to close my VI postpaid SIM because I was facing multiple issues. Sometimes the internet was not working properly, and suddenly my number got suspended without any valid reason.

• 
  Viral Food Recepies (@Viralfoodrecipi) reported 8 minutes ago

  @ViCustomerCare You guys took more than 2 days just to address a issue that too incomplete

• 
  Ashu Dhumal 悟 (@blessed_soul_18) reported 11 minutes ago

  @ViCustomerCare No Sana you will not have to, tell me how can I port my sim to another network without recharge because you guys have made it very obvious that issue is not solvable.

• 
  Sudhanshu Saria (@iamsuds) reported 13 minutes ago

  Been trying to speak to any ANY customer service agent at @VodafoneIN8 @ViCustomerCare and its hilarious how no human at the phone company will want to use the phone and talk to me to solve my issue. Trapped in a AI contained system. Progress? Welcome to the future?

• 
  Pooran singh Rathore (@Piyush_Rupawat) reported 14 minutes ago

  @ViCustomerCare, your POOR service continues, 3-4 months ago also I had the concerns with Vi, and today again the same issue. Recharge is done, but no incoming, no outgoing and no internet connectionWhat's this. It's just so pathetic and disgusting. Make me talk to your executive

• 
  Chinmay Singhal (@BhagavaVaani) reported 14 minutes ago

  @ViCustomerCare wtf vi is not working No coustomer support Just put on hold and cut the after putting on hold

• 
  Anshuman Mahanty (@mahanty_a) reported 15 minutes ago

  @ViCustomerCare I'm getting regular spam calls from your team, harassing me for bill payment. Go through my previous complaints, that SIM was not working since March. No network. Your team didn't even resolve the issue. Then I rightfully discarded ur SIM. What should I pay for?

• 
  surendra sah (@Surendr30121978) reported 16 minutes ago

  @ViCustomerCare Worst service....

• 
  Abhishek Shaw (@AbhishekShawX) reported 22 minutes ago

  I, ordered a Vi eSIM yesterday paid ₹365, activated my sim as well still I was unable to make or receive calls. Thought this may be resolved by the morning. This morning I see that there is no network in my device. Called @ViCustomerCare didn't receive any satisfactory (1/2)

• 
  Nitin Kamalasanan (@nithin_kamal) reported 24 minutes ago

  @TRAI My mother has not been able to receive any incoming calls since yesterday. She is using the @ViCustomerCare network. To my knowledge, under the new regulations, providers are not permitted to block incoming calls even ifuser has not recharged.

• 
  Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported 24 minutes ago

  @ViCustomerCare is there any network 🛜 problem in Jaipur, I am having 2 VI SIMs and both showing No Service. I have tried all troubleshooting tricks, still there is no any Signal.

• 
  Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported 29 minutes ago

  @ViCustomerCare I'm still not convinced with the resolution provided. There is clearly an option to opt for eSIM, but every time I connect with your team, I'm getting a different theory and contradictory information instead of an actual solution. @ViCustomerCare

• 
  MeShrikrushna (@cyber_anna) reported 33 minutes ago

  Worst experience with @ViCustomerCare. Bought a esim using the Vi website paying INR 365.00 as initial recharge. E sim activation and recharge still pending. In app chat bot just waste. I tried calling to customer care using a new sim call never connects. ++

• 
  Deepak Nikose 🎶💤🏔️🐕 (@DeepakNikose3) reported 33 minutes ago

  @ViCustomerCare I know nothing is going to happen. I have no choice but to use your snail paced service, the other two are hopeless as well and the one remaining seems to be searching signals on the moon.

• 
  L'extraterrestre (@PeaceBeUponEww) reported 35 minutes ago

  Dear @JM_Scindia sir, Vodafone has illegally mapped another Aadhar Number to my connection and blocked my outgoing despite me submitting all documents. Please help sir. @ViCustomerCare

• 
  Krishna Mishra (@KrishnaMis31590) reported 36 minutes ago

  @ViCustomerCare 1500 families live in this society, network is a big problem here, let's see which company's tower is installed first, everyone is waiting to port, Central Park Saphale West 401102

• 
  sk (@SkGpt3) reported 36 minutes ago

  @ViCustomerCare @ViCustomerCare can you please help?

• 
  Manish Singh (@ManishS58335227) reported 36 minutes ago

  @ajeetram3 @ViCustomerCare Bro vi is using NSA technology for 5G service which sometimes shows 5g but actually it was connected with 4g you can download netmonster app from playstore and you can see NSA disconnected is showing to you which means your phone is showing fake 5g symbol but actually connected4g

• 
  pratikd (@gujjuchokkra) reported 41 minutes ago

  @ViCustomerCare vi has to solve pending issue chk dm asap

• 
  pratikd (@gujjuchokkra) reported 45 minutes ago

  @ViCustomerCare customer service gettong poorer day by day major issues unresolved

• 
  Aartik (@Aartik_Official) reported 46 minutes ago

  Hello @ViCustomerCare, My SIM has become active after Porting, but I am not receiving any OTPs or incoming verification messages. Also, it is showing “No Recharge” even though the retailer already completed the MNP process. Please check and resolve this issue ASAP.

• 
  Mujahid Alom (@Mujahid_along0) reported 51 minutes ago

  @ViCustomerCare Just 5 days more I'm leaving this piece of ****

• 
  SOUTH FDFS (@southfdfs) reported 52 minutes ago

  Worst Customer Care service Going to swap vodafone to Jio @ViCustomerCare

• 
  Pooran singh Rathore (@Piyush_Rupawat) reported 54 minutes ago

  Hi,@ViCustomerCare You are turning out to be my worst experience, today again got an issue which is of no incoming, no outgoing and no internet connection. I have an active recharge 5G pack of 2 months and checked everything it's all okay. Pls look into it. #Vi #customerservice

• 
  Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported 56 minutes ago

  Hello @ViCustomerCare I am having 2 SIMs of VI and both showing No Service from last night, all troubleshooting done still issue Persists.

• 
  utpal senapati (@Utpal_90) reported 58 minutes ago

  @ViCustomerCare Again start Network issue .

• 
  Kush Agarwal (@kushgrwl) reported 58 minutes ago

  @MindOfBharat @ViCustomerCare @reliancejio Then problem got solved?

• 
  N.Jayanth Maheswar  (@njm_official_) reported 59 minutes ago

  @KapiL_ShaH No call from delivery agent . Customer care is useless @ViNewsOfficial @ViCustomerCare

• 
  surendra sah (@Surendr30121978) reported 1 hour ago

  @ViCustomerCare No network at pin code 799101, how generate UPC to port the number 7430016678