Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Kapūrthala
|
Phone | 11 hours ago |
|
Chhindwāra
|
Internet | 14 hours ago |
|
Chhindwāra
|
Internet | 17 hours ago |
|
Pālghāt
|
Phone | 19 hours ago |
|
Haridwar
|
Internet | 1 day ago |
|
Delhi
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.
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Rehan (@itsmeRehanR) reported@ViCustomerCare No resolution yet. It has been 1 week @ViCustomerCare
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Mohsin Ansari (@mohsinansari892) reportedHey airtel @airtelindia Internet not working... How many times will I be complaining.... Is there any solution... Or should I Port My sim to @JioCare or @ViCustomerCare
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Shubu (@Shubham94428667) reported@ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare I hope this improvement is permanent and that I won’t have to raise the same complaint again. I’m willing to continue with Vi as long as the service remains reliable. Thank you to the Vi team for finally taking the matter seriously.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia I am currently using a Vi Postpaid connection, but due to unexpected and unexplained billing issues, I am planning to switch to Airtel. I was promised a ₹399 monthly plan by Vi, but I am being charged ₹862+ every month.
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Ashutosh Chaudhary (@ashutosh_king_1) reported@ViCustomerCare I haven't been able to get a good network for five years. The situation is even worse now, with no proper call or data connection. I've filed thousands of complaints on 198 and the VI app regarding network signal and speed issues, but there's still no.
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Shubu (@Shubham94428667) reported@ViCustomerCare I replied all your queries kindly resolve this issue asap
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Learn Loop🏆 (@LearnZloop) reportedDear @ViCustomerCare, I got my SIM ported to Vi through a roadside vendor 2 days ago. The vendor told me that an unlimited recharge was included with the porting process, but after my SIM got activated, I found that no recharge has been done. The vendor is not available now, and I am unable to make calls. Kindly look into this issue and help me activate the promised recharge as soon as possible. I can share my mobile number and other details via DM. Thank you.
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PARAG SAXENA (@SaxenaParag20) reported@ViCustomerCare Very poor network in my home at ultima lifestyle near Savita hospital wagodia road Vadodara, 390019. In my rooms or hall I am not able to use Internet properly.
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Lakhvinder Singh (@biztechie_in) reported@ViCustomerCare Tnx for your response. I have already contacted customer care multiple times, but the issue remains unresolved. Pl ensure this is not just another callback. Kindly issue a fresh, valid eSIM QR code and resolve the problem asap. I look forward to your call and a proper resolution.
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare Still waiting for a resolution on my slow internet. It has been 7 days since my complaint, and zero action has been taken. This level of service is completely unacceptable. Resolve this immediately! @ViCustomerCare #Vi #InternetDown #PoorService
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Naren (@Narendra1590) reported@n_bangre @ViCustomerCare May be u r under tower. I don't have any network without prior notice they disabled sim. I am not getting any otp for transactions. This is creating lost in faith with VI network, why I did not change my network yet.
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Pratik Patil (@patil_pratik05) reportedVI Family Plan WARNING Think twice before taking a @ViCustomerCare @ViBusinessIndia Family Plan. I’ve been stuck with this for 9 months. Poor connectivity, repeated store visits, and charges for numbers that aren’t even being used. Thread 👇
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SANJAY ROUT (@Sanju_Baba_77) reportedDear @ViCustomerCare , your network has become unusable in my area.Poor signal (1 bar), frequent call drops,and extremely slow internet for the last several days. Despite repeated complaints, nothing has improved. Please resolve this urgently or I'll escalate the matter to @TRAI
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Manodwip Kundu (@manodwip) reportedAfter switching from @ViCustomerCare , @JioCare I think Vi was more caring than you, they have better services I think. Though they have lot of problems, but you, your service just disgusting in our area. Sorry Vi😔 I will back after three months.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Ajit, Ishaque, Sufiyan, Sudeep, Palabi — all the same. “Noted” and “please DM” is not support. Take visible action on the spam number or stop pretending.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Suraj you have talk about **** in all dm Just two line for my request What is wrong with you all I don't want all copy-paste responses
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Naren (@Narendra1590) reported@ViCustomerCare I tried in multiple devices but Vodafone network is not available at my location
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Your number 9953015328 is making sales calls. TRAI clearly prohibits this. Operators are supposed to disconnect such numbers. Why is Vi still allowing it? Fix this or lose trust. #SpamCalls
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Naren (@Narendra1590) reported@ViCustomerCare Could please help me details I requested
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Vikas Garg (@Vikas342) reported@ViCustomerCare wrost service by vi i recharge on 12/06/2026 rs 579 of 56 days which is end on06/08/2026 but my pack end on 04/08/2026 how this u justified this fraud by your company
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Naren (@Narendra1590) reported@ViCustomerCare My Vodafone network is not comng
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Chacha Chaudhari (@amiturmaliya) reported@ViCustomerCare Do you still have customer care representatives or it’s just automated options? For a non working sim yuh are sending sms for troubleshooting? Insane!!
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Dharmendra Kumar (@dharamhbtik) reportedShame on @ViCustomerCare! I was lured from @Airtel_Presence with false promises. After porting, Vi demanded extra IR charges per number, pushing my bill from ₹999+GST to ₹1355+GST for fewer benefits. Complaint closed. Appellate ignored. This is cheating, not business. @TRAI
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Thirumalai Sunder (@sunder_84) reported@ViCustomerCare @TRAI @DoT_India The screenshot just has the complaint number not my mobile number.
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Dharmendra Kumar (@dharamhbtik) reportedAtleast they are showing they are down and not making you fool, if you ever buy a @ViCustomerCare plan, you will regret .
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.
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Dr. Snehasish⚕️ (@DrSnehasish) reported@ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends
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pradeep latiyal (@pradeeplatiyal7) reported@ViCustomerCare Just cancel my family plan once; I will never get a Vodafone SIM again in my life. It was a mistake on my part to become a Vodafone user.