Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (26%)
- Phone (16%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kawardha, Chhindwāra, Shillong, Meerut, Panaji, Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Mumbai, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Kawardha
|
Internet | 8 hours ago |
|
Chhindwāra
|
Phone | 9 hours ago |
|
Shillong
|
Internet | 13 hours ago |
|
Meerut
|
Internet | 21 hours ago |
|
Panaji
|
Total Blackout | 1 day ago |
|
Vasco da Gama
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Shubhamm (@Iyer_Idlii) reportedAccidentally recharged 488 instead of 579. Please help reverse. @ViCustomerCare
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RKP (@rkp2028) reported@ViCustomerCare internet is not working properly pls take cognizance
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Mrinal Jana (@TheinvestmentK) reported@ViCustomerCare I’m facing difficulty converting my postpaid connection to prepaid. Despite repeated requests, the issue remains unresolved and the interaction has been disappointing. Kindly assist and resolve this at the earliest. #CustomerExperience
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Amit_cool19 (@Cool19Amit) reported@ViCustomerCare Facing very poor internet speed on my Vi postpaid numbers 9*****7719 and 91*****369 in PIN code 413116. Internet is very slow and unstable since many days. Please resolve the network issue urgently. #Vi #NetworkIssue
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Sush...... (@Sushant23563734) reported@ViCustomerCare Using an old Idea SIM on Vi network. Facing call voice issues and VI Store is not giving clear guidance. Since the number is on my late father’s Government plan, I want to know whether the same number can be retained/converted to a normal connection. Please help
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Abhishek Chatterjee (@abhisstory) reported@ViCustomerCare I am facing tremendous incoming voice call issue at my home address at Baishnabghata area..facing repeated call drops and issue in connection Pls look into the matter
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Anubhav (@guptaanubhav346) reported@ViCustomerCare Hey @ViCustomerCare , please check your dm, now it's more than 72 hours of booking/placing order as you have asked it will be completed by 72 hrs but still no update ,can you please check this on priority, this is seriously pathetic as the service delayed with promised time
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Arpit katiyar 🕉️🚩 (@arpitkatiyar112) reported@ViCustomerCare I have checked and now I am satisfied with your service because I have finally received the benefits I wanted.
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Shiva Giri (@Shiva_giri_009) reported"Since 12 PM (5.5 hours) trying to contact customer care. IVR says all executives busy. No network & data since morning. Worst service. @ViCustomerCare @TRAI"
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PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported@ViCustomerCare I’m paying for uninterrupted service but continuously facing unstable internet & poor network performance. Kindly resolve this permanently at the earliest.
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neeraj meena (@neeraj_m29) reported@ViCustomerCare How do you guys manage to provide such poor network with such consistency???🤔
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Advocate (@TheAdvocateeee) reported@ViCustomerCare Vodafone change your name to very fraud. Every resolution date they provide another date and excuse. We will take all social media platform to highlight your fraud
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Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported@ViCustomerCare Hey, I am still waiting for your response. How long does it take to activate the number after port-in? It feels like I made a mistake by porting to your network.
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Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported@ViCustomerCare Recently I ported my number from Airtel to Vi, but my Vi SIM is still not activated. My old Airtel SIM has stopped working and I am unable to use my number. Kindly resolve this issue urgently. #Vi #MNP
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Somil Chandra (@c_somil) reported@ViCustomerCare Appalling service by VI at Lucknow Sapru Marg office. They refused my postpaid to prepaid conversion because I didn't get a "retention call" while waiting in-store. Why is a customer’s time wasted for your internal processes? Resolve this immediately! 8953823222
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Team Ravindra Singh Bhati (@Rathore__speaks) reported@ViCustomerCare Hello Vi Team, My old Vi number 91687829×× has been inactive for many years. I understand it may have been deactivated or recycled, but I would still like to check if there is any possibility of getting the same number reissued to me. Please help me with the details. Thank you.
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Network issue not supported v i site going to Airtel MNP with all family numbers After remainder send no revert Remainder 140
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Man (@Gamer6551196112) reported@ViCustomerCare I have ported to Vi from jio , and the seller promised 365rs FRC but after activation calling someone says your sim is not activated and recharge to activate , incoming call work but incoming SMS and outgoing SMS doesn't work..
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HARISH AGGARWAL (@har9ram) reported@ViCustomerCare @Consumer2Court hi consumer court, can you please help me with the pathetic behaviour by Vodafone? It’s been a month I’ve raised several req to cancel one of my postpaid number, but they are not cancelling it and calling me again & again
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Dhananjay C Rokde (@DhananjayRokde) reported@ViCustomerCare Install the boosters - There are severe connectivity issues with your network at the location
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Vishal S (@vishalshyams) reported@ViCustomerCare Poor Network Operator
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Vishal S (@vishalshyams) reported@ViCustomerCare paying without network, no resolution no proper service even after multiple requests 😕 multiple follow ups... Feeling 😔 bad with Vi service @TRAI
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mary attrey (@AttreyMary64717) reported@ViCustomerCare Went to the same vi store...i was asked to wait again for next 48 hours with the same sim.. he said he has sent a mail regarding the sim not working and i hv no other option than to wait. It's 6 days now @ViCustomerCare
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Rahul (@_Mr_Rahul_) reportedHello garbage and shameless people of @ViCustomerCare are you going to respond to the complaint sent via DM? Do you people understand the meaning of urgency? No way to connect via IVR, no wonder why your company is running of government given Bheekh. @TRAI kindly intervene.
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Rahul Panwar (@rahulpanwar) reported@ViCustomerCare Network issues are caused due to low balance, don't you understand this, You guys are playing dumb, just to harass the customer. Refund all the money you deducted, let me know the cause of issues, why those false calls are showing on my bill? You are not sharing any info 😡🤬
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Almas (@humanityInNeed4) reported@ViCustomerCare What information you need? I already have all the details in our 15 mins call what else are you expecting? If you can't solve the problem that's fine, I know what I need to do. Stop selling pathetic service!
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Jayant Sanap (@SanapJayant) reported@ViCustomerCare , it seems that vi doesn't care about customers. I have been chasing for 5G network since February 2026 and still no action is done on the same. Also nobody replied in the email as well. Very disappointed
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NEETEESH KASHYAP (@Iam_neeteesh) reported@ViCustomerCare Disappointed with the service at the Vi Store (MG Rd, near JK Hotel, Aurangabad, Bihar 824101). The staff was unprofessional and refused to assist with choosing a new SIM number, treating the store like a roadside service. Please look into this. #Vi
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Aaqib (@aaqib_js) reported@ViCustomerCare After recharge internet is not working, please help me
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare I want to connect with a customer care executive regarding a network issue and new sim issue. I tried contacting through the customer care number but I am unable to connect properly. Kindly help me with a callback or connect me with the concerned team.