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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Guwahati, Patna, Dehra Dūn, Senapati, Mumbai, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, Chandigarh, New Delhi, and Kanpur.

CityProblem TypeReport Time
Pune Internet 3 hours ago
Guwahati E-mail 17 hours ago
Patna Internet 2 days ago
Dehra Dūn Internet 2 days ago
Senapati Total Blackout 2 days ago
Mumbai Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanAkhtarsai1
    Usman Akhtar saifi (@UsmanAkhtarsai1) reported

    @ViCustomerCare I have CM in another phone, the one on which I am having problems.

  • Rajinderpalkaur
    Kaur_Rajinderpal (@Rajinderpalkaur) reported

    This post raises serious concerns about fraud by mobile SIM operators, especially @ViCustomerCare There are cases where porting requests are reportedly raised without customer knowledge or consent. Earlier, users received SMS and email alerts.

  • Nitin87665767
    Nitin (@Nitin87665767) reported

    @ViCustomerCare I am delete this please resolved my query Asap @JM_Scindia plz help sir

  • AtonuK
    Atanu Karmakar (@AtonuK) reported

    @ViCustomerCare @Rajinderpalkaur How long will this DM us, DM us continue? How long will the public keep DMing you like this every day? Now show me something. How shameless is it to close a complaint without resolving it? Your network in my location is horrible.

  • Calistus255
    Calistus (@Calistus255) reported

    @ViCustomerCare 5g in Vasai is available as per app but mobile is not getting the signal. Sometimes it catches the signal for some time but goes back to 4g again. Even 4+ not working anymore. What's the issue ?

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare Failing which, I will proceed with a formal complaint against Vodafone Idea Limited for deficiency in service.

  • rajivwarade
    Rajiv Warade (@rajivwarade) reported

    @ViCustomerCare @ViCustomerCare - No one contacted me for this issue

  • StanleyGhs
    StanleyGHS (@StanleyGhs) reported

    @ViCustomerCare The worst network provider in india. I recently ported to vi which is just waste of money. Multiple tickets raised, visited vi office for 1 month but unfortunately zero results. Terrible service by vi

  • anubhav_sh45644
    Anubhav Shakya (@anubhav_sh45644) reported

    @ViCustomerCare From the last hour, my Vi SIM has been showing “No Service,” even though my recharge is valid until 18 May.

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    Please check your system. The VI tower in our village (Moti Rafudad 361170, Lalpur, Jamnagar) is down. DG (generator) is not running and there is no network. Kindly start the DG and restore services urgently. @ViCustomerCare #VI #NoSignal

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • Sahil328726
    Sahil (@Sahil328726) reported

    @ViCustomerCare I am from Chechar, Patna (Bihar). There is no 5G network in my area, while Jio and Airtel are already providing 5G services. I have a 5G phone but cannot use it due to no 5G coverage. Please install a 5G tower or improve network as soon as possible.

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare 2+ months & still no working 5G on my postpaid with Vodafone Idea Limited. Fake “resolved” updates, but service is dead. Still being charged. Escalating to Telecom Regulatory Authority of India & Department of Telecommunications. Fix it or legal action next.

  • neet1608
    iNavneet (@neet1608) reported

    @ViCustomerCare on IR pack however unable to get network .. help asap

  • salman_up_47
    Salman (@salman_up_47) reported

    "My Vi number [7860041407] is blocked even after Police Clearance (RTI Ref 60087/2026). Nodal Officer is not responding to emails. This is a violation of my rights. Fix this immediately or I will move to Consumer Court. @ViCustomerCare @TRAI @PMOIndia"

  • AtonuK
    Atanu Karmakar (@AtonuK) reported

    @ViCustomerCare check field level. Virtually everything seems normal. The network has dropped so low that the phone is overheating, finally I am forced to use the sim keypad mobile from the smartphone. Nothing else will happen because of you. I've been tricked by your connections.@ViCustomerCare

  • SanjayJetly6
    Sanjay Jetly (@SanjayJetly6) reported

    @ViCustomerCare very big problem sim card user if any customer didn't able to pay his bills because of the funds problem.they will stop giving service,.ok .after the payment clear then. U are my premium customer pay 11080/- to get again the same no. reopen. They think cust. fool.

  • saneinreal
    BENINBACK (@saneinreal) reported

    @ViCustomerCare What is this You guys first blocked my new number and wasted my time in the name of activation and i finally said to "I don't need your stupid service." And now you asking me to pay bill for 3 months which i haven't used as sim not activated. **** service.

  • KVR_party
    kvr (@KVR_party) reported

    @ViCustomerCare no 4g signal from one hour..507164

  • ravikumartne
    Ravi Kumar T (@ravikumartne) reported

    @iSatishAgarwal Yes. We have even worst customer care @ViCustomerCare You can’t ever try to beat them.

  • ins_ashu
    Ashu ☆ (@ins_ashu) reported

    This is extremely frustrating and disappointing. I’ve been using my mobile number since 2019. It was originally @reliancejio, then I ported to @airtelindia, and later to @ViCustomerCare. Recently, my number got deactivated due to re-verification issues. Here’s what happened 👇

  • darshakshah6
    Darshak Shah (@darshakshah6) reported

    @ViCustomerCare Why the hell your team is calling me and harassing me for buying a postpaid connection when I am already using one. Aren’t they well equipped with information to check what is the connection type customer is holding before calling ? #shameless @TRAI

  • Gauravmehta_11
    Gaurav___________🫨 (@Gauravmehta_11) reported

    @ViCustomerCare When Pay Is Stress Free and Travel is Stress Free Then Why VI Service is Not Stress Free😶

  • mandeepvasavada
    mandeep vasavada (@mandeepvasavada) reported

    @ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...

  • deepakscorpio81
    Deepak Mall (@deepakscorpio81) reported

    @ViCustomerCare finally port done to airtel after pathetic service fo vadafone.. 4 numbers in family plan ported to airtel..bye bye vodafone after 20 yrs

  • deven_sorathiya
    Deven Sorathiya (@deven_sorathiya) reported

    Done with @reliancejio . 200ms ping on both SIM & Fiber—unplayable for BGMI. Switching to @airtelindia /@ViCustomerCare . Fix it or lose users. #Jio #BGMI #HighPing

  • BonVenki24026
    venki Bon (@BonVenki24026) reported

    @ViNewsOfficial Still you don't launch 5g network one city from Telangana state Howmany days cheat your customers shame on you vi network please shutdown your network in Telangana state how many days partial to Telangana state shame on you vi network @DoT_India @ViCustomerCare

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • WAJIDIT1230
    wajid mohammad (@WAJIDIT1230) reported

    @ViCustomerCare Hello @ViCustomerCare is there any update ont issue?

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note