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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Chennai, Chhindwāra, Mumbai, Cochin, Hyderabad, Vadodara, Ahmedabad, Nagpur, Bengaluru, Shillong, Jaipur, Patna, Agra, and Kolkata.

CityProblem TypeReport Time
Guwahati Internet 53 minutes ago
Chennai Internet 57 minutes ago
Chennai Internet 59 minutes ago
Chhindwāra Total Blackout 2 hours ago
Mumbai Internet 9 hours ago
Chhindwāra Internet 1 day ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • deepancha121
    deepan chatterjee (@deepancha121) reported

    @ViCustomerCare With reference last conversation, My porting process has not been completed. I kindly request you to resolve this issue at the earliest.

  • DurgadeShubham
    Shubham Durgade (@DurgadeShubham) reported

    @ViCustomerCare you got the worst 5G network even in the metropolitan cities, iam so frustrated with it, it literally feels like 2G or 3G, iam going to change it now enough of loyalty

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    @ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.

  • VinkeshT
    Vinkesh Thareja (@VinkeshT) reported

    @ViCustomerCare Dear Ms Sunita U picked up the issue correctly the IR pack is deactivated BT I never asked for the deactivation Kindly get this activated urgently Until you picked up this issue none of the VI agents were able to resolve the matter I spend 3 hours chatting with VI with no result

  • AlwaysVasuDev
    Vasu (@AlwaysVasuDev) reported

    @DoT_India @ViCustomerCare is initiating the deactivation of my number without any proper resolution. I’ve been using this number for the past 11 years, and it’s linked to my Aadhaar, PAN, bank accounts, and other important services. Deactivation will cause serious inconvenience.

  • ImranAmbani2
    Imran Ambani (@ImranAmbani2) reported

    Hi @ViCustomerCare Recently ported my number from Jio to Vi just 1 day ago, but facing severe network issues in my area. I am not even able to make or receive calls! 📍 Location: Tandwa,(Jharkhand) - 825321 Kindly look into this network outage and resolve it ASAP

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    @ViCustomerCare @JioCare coming to you buddy... Please help me

  • vivek_braveboy
    Natvar Nakum (@vivek_braveboy) reported

    @ViCustomerCare Akash, I don't want your advice about my number. I have seen your DM, and it doesn't provide any solution. Kindly answer publicly instead of hiding behind DMs, so everyone can see how Vodafone Idea is treating its customers and misleading the public.

  • Valmikihoon
    VALMIKI (@Valmikihoon) reported

    @ViCustomerCare Solved the problem or else we will port to another company.

  • RakeshSabat5
    RakeshSabat (@RakeshSabat5) reported

    Very poor network work since morning tried reaching vi care number but lines busy and gets disconnected very pathetic service by VI @VodafoneIN_News @ViCustomerCare

  • Shreyanshgour_
    श्रेयांश गौर (@Shreyanshgour_) reported

    @ViCustomerCare What exactly is happening? The entire Vi network in Raisen, MP has been down since 5 PM. No calls, no internet, and not even a single update. People depend on your network for work, banking, and emergencies. This is completely unacceptable. Fix it immediately.

  • SulemRJK
    Suleman Khan (@SulemRJK) reported

    @ViCustomerCare @ViCustomerCare Multiple calls, same responses, but no resolution. The issue remains unresolved despite repeated follow-ups. As a paying customer, this is unacceptable. I am now proceeding with a complaint on the Consumer Affairs portal. Please resolve this immediately.

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    Zero @ViCustomerCare network coverage for the past 8 months in Bhayli (PIN: 391410), near Shivalik Grace, Vadodara. Extremely disappointing service with no resolution despite repeated complaints. Please resolve this ASAP! 🚫📶

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail

  • DurgadeShubham
    Shubham Durgade (@DurgadeShubham) reported

    @ViCustomerCare iam staying in Navi Mumbai, it's not a remote area, but your internet is too slow it feels like iam using 3G, i tried to be ur loyal customer i didn't change my SIM to Airtel or Jio, but I can't defend you now your network is filled with so many glitches

  • biggbosstamil69
    Bigg Boss Updates (Tamil & Telugu) (@biggbosstamil69) reported

    @ViCustomerCare is been two weeks and still no answer. I'm am unable to get upc code since you delivered the sim late. Refund my money I don't want your network anymore.

  • iamyou198812
    iAmYou (@iamyou198812) reported

    @ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.

  • Loknath1236
    Loknath Mahapatra (@Loknath1236) reported

    @ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport

  • Thavanessh
    Thavanessh (@Thavanessh) reported

    Paid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt

  • King_AK_001
    🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported

    @ViCustomerCare highly pathetic service booked new number more than 48hours passed by still number delivery pending. Called on 8141018180 they r saying delivery partner will call but no call yet.On 198 Mr.Abhinav also responded unpolished & his supervisor deny coming on call.

  • ChatterjeeKc
    Kamal Chatterjee (@ChatterjeeKc) reported

    @ViCustomerCare Not receiving prompt response from your team. They dont understand the harassment and urgency. Will need to file a complaint in the consumer forum or with ztRAI.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting spam from 09619629140 (Vi). You keep handing out numbers for automated ads and robocalls. This is unacceptable. Fix the system or face the backlash. #SpamCalls #ViFail

  • ChatterjeeKc
    Kamal Chatterjee (@ChatterjeeKc) reported

    I have a post paid connection with international roaming pack but this is highly irritating and frustrating that every time we travel abroad the international roaming service is not working. Even the number is not showing any signal. Can you please look into it. @ViCustomerCare

  • subhranil_br
    ✨ N E i L ✨ (@subhranil_br) reported

    @ViCustomerCare Don’t call if you can’t resolve the issue.

  • MohitxDunedain
    Mohit (@MohitxDunedain) reported

    @ViCustomerCare I don't really understand the delay from your side. My sim was verified and it was working but your guys shut it off and now I have to bear the consequences of it, while your executives can bring up the most random excuses to escape the blame when I visit the store for support.

  • kishansp276
    Kishan Prajapati (@kishansp276) reported

    Hi @ViCustomerCare @JioCare, the network coverage in Nana Chhapara, Kashindra (Ahmedabad) has been extremely poor. We have over 300-400 bungalows here, and recently around 300 people have already ported to Airtel out of frustration. Please improve the network ASAP! #Vi #Jio

  • moonart12
    pankaj chandrakala vasant patil (@moonart12) reported

    @ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Indoor network problem in shaktinagar ,gandhidham despite repeated complaints problem not solved @ViCustomerCare

  • Escapis79289182
    Typing error (@Escapis79289182) reported

    @ViCustomerCare How? When my phone has no network. Will you send me a letter? Like TF