Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (23%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guntur, Bhopal, Kanpur, Bengaluru, Chhindwāra, Kolkata, Guwahati, Cochin, Jaipur, Raipur, New Delhi, Patna, Nashik, Pathanāmthitta, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Guntur
|
Total Blackout | 19 hours ago |
|
Bhopal
|
Phone | 1 day ago |
|
Kanpur
|
1 day ago | |
|
Bengaluru
|
Total Blackout | 1 day ago |
|
Chhindwāra
|
2 days ago | |
|
Kolkata
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.
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Kapil (@Kapil0404) reported@ViCustomerCare Continuous internet issues even in open areas. Tried all troubleshooting, changed phone settings, and used the Vi app, but nothing worked. It shows 4G+/5G+, yet even YouTube won't load and my phone heats up. Switched from Airtel expecting better. May move to Jio.
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Bipin Banavalikar (@polkaDot3188) reportedDear @ViCustomerCare, port request for my father from @airtelindia to VI is missing. SIM delivered on 20 Jul, ₹854 paid. On 21 Jul, your rep asked us to cancel and promised activation in 3 days. Customer care now says no port request exists. Please resolve urgently. Thank you
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iAmYou (@iamyou198812) reported@ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.
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Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reportedDear @ViCustomerCare the VI network is still down in B.D. Patil Marg, Gavan Pada, Chembur, Mumbai-400074. It's been over 2 days of repeated outages, and there is still no network. Calls and mobile data are not working. Please resolve this issue immediately.
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Nilesh AI (@nileshgiri34) reported@ViCustomerCare There is no concern I chose MNP. No 5G network! No speed! In WFH no range! 😕 Affected my job too. Bye bye 🫂
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Retro Cab 🚖 (@CabRetro) reported@ViCustomerCare Third class service as well as customer support
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare Third class service provider Not fulfilling promises Cheating customers
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utpal senapati (@Utpal_90) reported@ViCustomerCare Can you confirm Network issue can solve today. Currently 5G network available but Cant open internet page.
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Devanshu krishanath Maurya (@DevanshuMaurya2) reportedI Port my number to VI this month and I am devastated by the Pathetic service so many spam and fraud calls Daily even after DND is on for my Number by the VI App worst network coverage very bad internet speed in Meerut Jagriti Vihar 250004 @ViCustomerCare @ViNewsOfficial
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Kishan Prajapati (@kishansp276) reportedHi @ViCustomerCare @JioCare, the network coverage in Nana Chhapara, Kashindra (Ahmedabad) has been extremely poor. We have over 300-400 bungalows here, and recently around 300 people have already ported to Airtel out of frustration. Please improve the network ASAP! #Vi #Jio
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not yet Solve the issue . Not able to call and not able to use internet on 5G and 4G network. 24 Hours passed. Is this possible or not ?
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utpal senapati (@Utpal_90) reportedLast 2 Days VI not able to restore Network . I send request massage many but its useless. Text Massage not able to send. We should Ignore VI after continue use 12 years and join other network which able to provide proper service . @ViCustomerCare
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Joshua Adipi (@AdipiJoshua) reported@VodafoneIN_News @ViCustomerCare I am demanding Company heads to answer. This is not my problem, this can be anyone’s. If you can’t do the service, many others there. BSNL, Airtel and Jio. I was billed thousands, could be others too because of your system. So do the best
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Loknath Mahapatra (@Loknath1236) reported@ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport
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pankaj chandrakala vasant patil (@moonart12) reported@ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.
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Sohom (@SohomDas10) reportedMy @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI
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𝐑. (@fanmahida) reportedI have a FanCode subscription through Vi Movies & TV, but I still can't access the live stream of the Zimbabwe vs india match !!! What's the issue? @FanCode @ViCustomerCare
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✨ N E i L ✨ (@subhranil_br) reported@ViCustomerCare Don’t call if you can’t resolve the issue.
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Mujahid Alom (@Mujahid_along0) reported@Airtel_Presence I have said can I port from home from @ViCustomerCare But I don't get any appropriate answer So should I wait or are you gonna help me
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Ghanshyam Kushwaha (@gkbundeli) reportedRecharge unlimited 4g Service 2g wali Complaint leke consumer court ja skte kya @ViCustomerCare
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Joshua Adipi (@AdipiJoshua) reported@VodafoneIN_News @ViCustomerCare funny part is both the CS Representative & Supervisor were denied to give Vodafone X account. Told it’s against to their policy. This is a public information thing But they denied. Very bad Bottom line is Vodafone needs to change, otherwise We Do
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utpal senapati (@Utpal_90) reported@ViCustomerCare Please take action urgently . 5G Network with 3 Bar but Internet with in 10kbps speed. Some time Network fully vanish . Even after Network serch not show any VI network.
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Kundan Kumar (@KundanK63067259) reported@ViCustomerCare Since the time I have done MNP from jio to vi ....my internet has improved but voice call has drastically broken ....Sayad hi koi call ho jispe mai sahi dhang se baat kr pau
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Yuvi (@YuviRana70) reportedomg........... this @ViCustomerCare service sks their network sks 2G was better than their 5G
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Drunk BATMAN (@Caped_Humor) reported@ViCustomerCare , I've already got my lost SIM barred, but I'm being asked to visit a Vi Store for a duplicate SIM. I live in a rural area with no nearby store and, due to health issues, I'm unable to travel long distances. If Vi can send representatives for new SIMs, why not 1/2
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RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported@ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.
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DSTK (@dstecknowledge) reported@ViCustomerCare See I’ll port out my sim to Jio just 38days left in 90days of cool down period, so I request don’t deactivate my SIM card without my consent, i can’t be a customer of such pathetic company but bcz 90 days of cool down period is there else I might not stay 1 sec on vi network
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मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare You have asked same repeatedly questions. 1. Since when ? Ans. Network problem happens any time any day. 2. Location? Ans. Refer previously given. Note: this is not only location specific or since how long. This is matter of continuing the good network services. @TRAI
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Dr SareeDon (@DrPyaricetamoI) reportedHi @ViCustomerCare there is absolutely zero Vi network inside Fortis hospital Mulund Mumbai today. Kindly rectify ASAP. So many doctors have this network and can't go without network flr so many hours