Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 19: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, and Shiliguri.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 3 hours ago |
|
Delhi
|
Internet | 5 hours ago |
|
Wardha
|
Total Blackout | 7 hours ago |
|
Kanpur
|
Phone | 9 hours ago |
|
Sūrat
|
Total Blackout | 20 hours ago |
|
Pune
|
TV | 22 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? +919582050404 belongs to Vi and is blasting property spam. Read the complaint properly for once and take action instead of repeating the same reply.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Compare to other operator your plan are much higher and there is not a single plan on behalf of cusomer , and we are forced everytime to go for an service validity plan . It's our choice what we choose , you should give better option .Take note of it please .
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Sanidhya Chouhan (@Vidhayakbadmos) reportedFix the network or let me leave. Generate my UPC immediately. After 4 months of this bullshit, I’ve had enough. I’m done with this company. @ViCustomerCare
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sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
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Trends.. (@sunnysa98149844) reported@ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.
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Vinod Kumar (@Vks22691001) reported@ViCustomerCare Very poor network. Server not reachable. Difficult to call.
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Pankaj Kumar (@nehag_101) reported@ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.
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Raval Yash | GJ | (@yashraval77) reported@ViCustomerCare I don't want to talk with any representative. Because I already spent so much time to explain my complaint but @ViCustomerCare only doing time pass not giving any resolution, only false commitment.
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Risabh Saini (@SainiRisabh) reportedMy Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will your agents call the spammer’s number “my number”? Do you people even read the complaint before copy-pasting replies? +919582050404 is a Vi number harassing people with recorded marketing calls. Act on it.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I will escalate it through the Vi Appellate Authority, Department of Telecommunications/CPGRAMS and appropriate consumer grievance authorities, along with all bills, screenshots, complaint references and your responses as evidence.
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare @TRAI What ******** is wrong with your service? It has been 4 months of unresolved network issues. Your team visited my location and promised it would be fixed within 15 days. Four months later — NOTHING.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.
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Mr Nik (@Mr_clicker__) reported@ViCustomerCare @grok Facing such issues with a newly issued SIM is extremely disappointing and has caused me significant inconvenience. I am genuinely very unhappy with this experience and expect Vodafone to resolve this issue immediately and provide a permanent solution.
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Pp (@MercenaryBrain) reported(1)My aged ailing mother who lives alone in a different city and who has been a customer of Idea for over a decade now has her number suddenly deactivated without any intimation. She uses the number everyday and has recharge pack active. @ViCustomerCare @TRAI
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Risabh Saini (@SainiRisabh) reportedMy Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare" @ViCustomerCare
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Abhijeet (@Abhi_m02) reported@ViCustomerCare I hv responded to your query. Pls treat this as priority, else allow me to port to Jio or Airtel
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NEETEESH KASHYAP (@Iam_neeteesh) reportedPorted from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare @ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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Kalika Prasad Pareek (@KCP2593) reported@reliancejio @JioCare After facing these issues repeatedly, I’m seriously considering porting my number to @ViCustomerCare. A reliable network matters more than 5G claims. #Jio #JioNetwork #PortToVi
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Happy Verma (@HappyVb5671) reported@ViCustomerCare already shared my information but why you not helping?? issue is just with my Vi number , not with other Vi numbers. Just only on my number, network gets switch to 2g when someone calls me, this is frustratin @ViCustomerCare @TRAI
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RealWarrior (@kraju8889) reported@ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @jio
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Prashant 🇮🇳 (@prashcc90) reported@ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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Phani Sekhar S (@phanisekharb4u) reported@ViCustomerCare I don’t have proper signal at my residence, voice cracking, Edge network
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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JAVED (@Javed_Newton) reported@Madein_MH @ViCustomerCare Network delays like that really test patience during simple calls
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Naresh Yadav (@NareshY35691828) reported@ViCustomerCare Same problem check complaint no. RAJ-V02168117605 According to vi above complaint related problem was resolved but reality something else . We are suffering with same networl problem.
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Sai (@sai_vss) reported@ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.