Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Chhindwāra, Cochin, Mumbai, Gangtok, Ulhasnagar, Chennai, Kolkata, Guwahati, Hyderabad, Shimla, New Delhi, Kannur, Bhopal, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Cochin
|
Phone | 9 hours ago |
|
Mumbai
|
Phone | 13 hours ago |
|
Gangtok
|
Internet | 14 hours ago |
|
Ulhasnagar
|
Phone | 14 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Giridhara Joshi (@GIRIJOSHI) reported@ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.
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Sid (@siddharthrk31) reportedHi @ViCustomerCare can you please stop spamming a customer with 5-10 calls in a day to pay a bill which is due after 3-4 days. You guys have started spamming with calls for over 10 days now and despite repeated communications, you guys are disturbing me now. Happy to port out.
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Ankur Moulik (@ankurmoulik) reported@ViCustomerCare Please check your DM. My issue is still not resolved.
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Manu Mark Imam (@jagsen) reported@ViCustomerCare Again, I am writing to complain that you have not delivered my booked and paid SIM. Details of my booking had already been sent to you by DM. If this is the level of your customer service, it is of concern. @FinMinIndia please look into the matter.
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Deepaen Gupta (@DeepaenG) reported@ViCustomerCare @ViCustomerCare @jagograhakjago Idiotic and useless support.I am not questioning if the charges are correct.I want to know why I am being charged for exactly 10 KB of data every single day.Explain how it is technically possible for my device to consume the exact same 10 KB daily.
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Kush Agarwal (@kushgrwl) reportedI'm facing denial of network connection by @ViCustomerCare since 36 hours and they are unable to diagnose the same. They want me to wait 72 hours. They say there's a network latching issue with my number. I'm fortunate that I'm at home and office, otherwise!
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Akshit sharma (@Akshit_Sar) reported@ViCustomerCare Hey @ViCustomerCare, I already sent all details in DM a long time ago but still no response from your side. Publicly asking for details is easy, but actually resolving the issue seems impossible.
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Harsha Swamy (@harsha_gs) reported@ViCustomerCare you have stopped outgoing citing no kyc, your store staff at RajaRajeshwari Nagar, Bengaluru area untrained and keeps asking to do kyc again and again stating problem with Vi it systems. It's disappointing experience.
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Devender Kaushik (@DKaushik07) reportedHere’s a professional and impactful Twitter/X post you can use: I am totally frustrated with the service of @ViCustomerCare. I have visited multiple VI stores more than 6 times and also contacted customer care several times, but still unable to get my UPC code.
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Vikash Sinha 🇮🇳 (@vikashkbr) reported@ViCustomerCare @ViCustomerCare Still no SIM delivery or update from your team. Kindly take necessary action and resolve this issue ASAP. #Vi #CustomerService
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare I dont want your same DMs saying "this is our policy of delinking" .. Write your explanations RIGHT HERE - HOW YOU WANT TO HELP/COMPENSATE A CUSTOMER WHO WAS GIVEN FAMILY PLAN BY YOUR STORE MANAGER KEEPING HER IN DARK ABOUT THE EXTRA PAYMENT AND DELINKING COMPLICATIONS ..
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¯\_(ツ)_/¯ (@PranavDixit) reportedHi @ViCustomerCare. Your phone support says I am allowed to convert my postpaid number to prepaid only after 90 days of service, despite this notice from the Telecom Ministry stating it can happen after 30 days. @DoT_India please take cognisance of this matter.
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare @ViCustomerCare you said ownership cant be transferred if there's no blood relation .. however, the person, your Vodafone store executive, who advised me to "send any of your friend in mumbai to take your number so that it is blocked and not available to anybidy else, you can change the ownership from her later" - as a method to keep my 12 yrs old number with myself, after one unnecessary and non-notified deactivation, WAS WRONG ? WHY YOUR EXECUTIVES ARE NOT PROPERLY TRAINED ? WHY YOU ARE SAYING DIFFERENT FROM WHAT HE ADVISED ? WHY WILL A LOYAL 14YR OLD CUSTOMER SUFFER DUE TO YOUR EMPLOYEES MISGUIDANCE ?
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Anand (@Aanand0512) reported@ViCustomerCare @ViCustomerCare Your team asked me to wait 72 hours for SIM home delivery booked on 16 May. That time is now over and still no delivery or update. No response from support either. This is highly unprofessional and misleading. Resolve this immediately. #Vi #PoorService
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surendra sah (@Surendr30121978) reported@ViCustomerCare No network at pin code 799101, how generate UPC to port the number 7430016678
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Ramendra trivedi (@Ramendratrived2) reported@ViCustomerCare Sir, I reside in Purwa Tarauha village, District Chitrakoot (PIN 210205). I have filed complaints numerous times, yet no resolution has been reached. You people simply keep saying that the issue will be resolved within 24 hours, but in reality, nothing happens.
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SANJAY KUMAR (@SANJAYDrmr) reported@ViCustomerCare Sir, I have to leave for Canada and My son recharged my vi number on 26 th April, 2026 which is not working. My son and me are requesting for providing e-sim but vi person are denying. Kindly help me. Thanks Sanjay Kumar
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Amogh Kashyap (@AmoghKashyap3) reported@ViCustomerCare @ViCustomerCare @ViBusinessIndia The app doesn’t work, customer care keeps redirecting, and the store staff are not helping. This is extremely frustrating and unfair. My number is already barred because of this delay from your side. Please resolve this immediately.
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Ankit Sourav (@annkit341) reported@ViCustomerCare How bad your network can be? Rare signals,No OTP getting received, No outgoing calls connecting. Even when I want to port out of your network, even for that OTP is not coming. Help me get OTP on my number, I'll port to something else. @TRAI @DoT_India
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Shashank (@Shashankmsdian) reported@ChennaiIPL @ViCustomerCare Give him free tatkal ticket and never call him back again
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Pragyan (@pragyantrivedi_) reported@ViCustomerCare Absolute cowardice! Agent Sachin Kumar gave fake updates all day, and now his phone is DEAD. Paid extra for a VIP number, yet treated like garbage. Grievances ignored, delivery vanished. Is this a business or a fraud ring? Fix this TODAY! #ViIndia @TRAI
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Rahul Adhikary (@RahulAd97994778) reported@ViCustomerCare I reacharge 21.05.2026 previous day, 399 super Hero pack ,but vi app shows 301 GB use , how is this possible. I contact vi customer care but not connecting,
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Vipul (@vipwalia) reported@yabhishekhd but how is this possible??? there is no network slicing in @ViCustomerCare as they still have NSA only, this is practicially not possible.
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sco2084 (@vega_yaa) reported@ViCustomerCare Just now I received SMS stating that the network issue is resolved but it's not resolved. I have sent back the complaint ID via SMS to 53933
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Mridul Kr Garg (MKG) (@Mggarg) reported@ViCustomerCare Does Vi CC team gives response on the posts only? Why don’t they respond when the customer DMs them?
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Vishva D. Tripathi (@vishvadipu) reported@ViCustomerCare Hi @ViCustomerCare I have been facing an issue since the last few days. Still not yet resolved Can you please resolve asap #internet_spped #worse
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Kush Agarwal (@kushgrwl) reported@vikas_revivo @ViCustomerCare Ya that's the plan. It opens at 10. So need to waste morning hours on this idiotic issue.