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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Cochin, Chennai, Pune, Vasco da Gama, Guwahati, Udupi, Alīgarh, Kolkata, Chhindwāra, Coimbatore, Jaipur, Delhi, Madurai, and Udaipur.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Cochin Total Blackout 10 hours ago
Chennai Phone 17 hours ago
Pune Total Blackout 2 days ago
Mumbai Total Blackout 2 days ago
Vasco da Gama Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulpanwar
    Rahul Panwar (@rahulpanwar) reported

    @ViCustomerCare Replied, please don't ask me to check details shared by other support members, as already mentioned multiple times, false deduction is happening on my number, I am not getting any calls. So ask technical teams to check it carefully before replying or closing the ticket.

  • bsharma99
    B Sharma (@bsharma99) reported

    @ViCustomerCare need urgent help here please

  • NoorulMubin
    Noorul Mubin Nadaf (@NoorulMubin) reported

    @ViCustomerCare I need to talk with vi, I have issue with Vi

  • KushalG13546834
    Kushal Gupta (@KushalG13546834) reported

    @ViCustomerCare Your Customer Service is too poor @ViCustomerCare still my problem is not solved and I know you will give me another date @ViCustomerCare #poorservice

  • alminas49
    Almina ❤️ (@alminas49) reported

    What stupid customer care service you guys have @ViCustomerCare Called your customer care no twice, couldn't get connected to the customer agent... Why the hell do you keep customer agents? Just for time pass!! We don't have time to do so!

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare internet signal almost nil. Please advise any bribery option for good internet as I suffer for long year. Otherwise send quantum of internet via post card by post office. I will pay post card price by money order. No need to reply back, need action not words.

  • sheebslaw
    Shivani Agarwal (@sheebslaw) reported

    @ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.

  • mr_soumyadeep_b
    Soumyadeep Basak (@mr_soumyadeep_b) reported

    @ViCustomerCare I have got a new VI sim at about 1 month ago.But what a disgusting and disappointing experience with it.The interest goes from 4G to Emergency mode.When I connect a call with someone the call drops frequently.I have to go outdoor to receive call and use internet😡

  • VivekThakuriya3
    Vivek Thakuriya (@VivekThakuriya3) reported

    @ViCustomerCare Extremely poor services I am experiencing with Vi. If you can share contact no of concern person it will be helpful. Don’t share call center no .

  • pharma_voyager
    Abhishek (@pharma_voyager) reported

    @ViCustomerCare Can i get any reply from you! Since last 5 hours no VI network coverage No improvement even after complaints

  • abhisstory
    Abhishek Chatterjee (@abhisstory) reported

    @ViCustomerCare I am facing tremendous incoming voice call issue at my home address at Baishnabghata area..facing repeated call drops and issue in connection Pls look into the matter

  • LazyMan2021
    Lazy Man (@LazyMan2021) reported

    Dear @ViCustomerCare I was using your sim since 2007 and recently make it postpaid but due to the silly fellow of vi store he registered it on my wife's name. Later I put it in safe custody but you have shut the service on it . Is this the way you treat your loyal customers?

  • apkapagluu
    apkapagluu (@apkapagluu) reported

    I have booked choice prepaid Vi esim still no qr was received in my email i have verified my kyc was completed please sent me esim activation qr @ViCustomerCare please help

  • dev4680
    Dev (@dev4680) reported

    Hey @ViCustomerCare, I’m paying a ₹200 premium for Postpaid, yet I’m getting absolutely zero signal, zero data, and failed calls. 📵❌ THANKS A LOT

  • DilipMe46883127
    Dr._Dilip_Meena (@DilipMe46883127) reported

    KAIMTHAL ,Aligarh 202123 ,Network has fluctuate more than more times in which 4G &2G please fixed your network.. thanks @ViCustomerCare

  • venkateshv71492
    venkatesh.venky (@venkateshv71492) reported

    @ViNewsOfficial @ViCustomerCare Why are you always partial to Telangana state still no update about 5g launch date how many days cheat yours subscribers in Telangana state shame on you vi network I'm gonna port my vi network in Airtel network good bye vi network @DoT_India

  • gage_bhushan
    Bhushan Gage (@gage_bhushan) reported

    @ViCustomerCare i bought new vi sim today in the process of converting it into an esim the network is gone of that from more than 2hrs now & there is no respond from customer support, no network also what should i do now?? I changed my sim from jio to vi for this???

  • YogionX25
    Yogesh (@YogionX25) reported

    Complete blackout of Vodafone Idea (Vi) network in my area since yesterday 10 PM. No signal, no calls, no data. This is unacceptable. Please resolve urgently. @ViCustomerCare @VodafoneIdeaIN #ViDown #NetworkIssue

  • Mukesh40688651
    Mukesh (@Mukesh40688651) reported

    @ViCustomerCare @ViCustomerCare Also I am from Chennai This is very bad Now I have sent you messages many times in your dm in Instagram, X but no response as of yet Why are you doing like this I have cleared all your Criteria right Even played in App too Why 🤔 @ViCustomerCare

  • advaryu
    Agastya Advaryu (@advaryu) reported

    Was about to buy a fancy number on @ViCustomerCare and then there site isn't responding 😑 come on bro fix It

  • Sougata_Bag
    Sougata Bag (@Sougata_Bag) reported

    Kindly help me as one of my no is not receiving 5G signal @ViCustomerCare

  • Vedansh21010176
    Vedansh Singh (@Vedansh21010176) reported

    Dear @ViCustomerCare, Prayagraj me 5G claim hai, but mere area me signal nahi aa raha. Recharge 698 se 739 ho gaya for 56 days, par network same hai. Internet speed max 4 MBps. Please timeline bataye ya 4G improve kare, warna users port karenge. #Vi #5G #Prayagraj

  • NoLookToss
    Shubham (@NoLookToss) reported

    Accidentally recharged 488 instead of 579. Please help reverse. @ViCustomerCare

  • Cool19Amit
    Amit_cool19 (@Cool19Amit) reported

    @ViCustomerCare Facing very poor internet speed on my Vi postpaid numbers 9766777719 and 9145543369 in PIN code 413116. Internet is very slow and unstable since many days. Please resolve the network issue urgently. #Vi #NetworkIssue

  • Aruna_ABC
    A for Aruna (@Aruna_ABC) reported

    @ViCustomerCare Since Thursday, I’m in correspondence with the NewBEL Road Vi store manager and then the Malleshwaram Vi store manager. Tech team visited my place yesterday - they could not provide any solution or alternative. I wish to escalate this matter to the concerned Vi regional manager.

  • salimkh25692398
    salim khan (@salimkh25692398) reported

    @ViCustomerCare I have been complaining for the past 3 months that the Vodafone Idea (Vi) network in my area is not working properly. Please fix it. Till now, none of my complaints have been resolved—every time they just take the details, but nothing actually gets done.

  • bharat_akhand_
    Harshit Pandey (@bharat_akhand_) reported

    @ViCustomerCare i am experiencing network issues and there is no way to connect to customer care executive really very pathetic service

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare hey jio I have decided finally to port out from @ViCustomerCare So Please tall details need to be port out. And for you @ViCustomerCare please don't disturb me as I have waited for more then 20 days to solve my complaint but you don't to it now I have decided to port

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on your customer care I have requested home visit by engineer but she haven't at mention thar what is vi I think you're not interested to solve my problem so should I port out ?

  • Motirafudad189
    Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reported

    @ViCustomerCare @ViCustomerCare Anish, details and contact numbers have been shared via DM. Our daily milk collection data for 100 farmers is completely halted due to your pathetic 0.3 Mbps speed. We need an immediate network upgrade in Moti Rafudad, not just standard apologies!