Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (25%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Kanpur, Chhindwāra, Kolkata, New Delhi, Patna, Dimāpur, Bengaluru, Guwahati, Bhopal, Gopālganj, Gurgaon, Ahmedabad, Chennai, and Hyderabad.

City	Problem Type	Report Time
Mumbai	Internet	1 hour ago
Kanpur	Internet	2 hours ago
Chhindwāra	Internet	7 hours ago
Kolkata	Total Blackout	13 hours ago
Mumbai	Phone	23 hours ago
New Delhi	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 4 minutes ago

  @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

• 
  Aditya Gaurav ❁ (@PRA7AP) reported 4 minutes ago

  Hello @ViCustomerCare , your customer service is pathetic

• 
  abhishek D (@abhishekpdd) reported 4 minutes ago

  @ViCustomerCare is shutting ? @AdityaBirlaGrp ? Customer care says..he can't text the link N app is not working for payment fully, he agrees, plz delete N download again N neither he can send link to download and he even can't text ticket nos we supported for 15 year for this ?

• 
  Ashish Mehta (@AshishM2) reported 5 minutes ago

  @ViCustomerCare I saw the DM. The info that I've already provided is good enough if you really want to work towards fixing the network issue. Make someone visit those pin codes & check the non-existing coverage in that entire area! It's damn simple. There's no need for 5 rounds of questions! 🙏🏻

• 
  Anurag Mishra (@d_cent_anu) reported 6 minutes ago

  @ViCustomerCare Hey @ViCustomerCare your service is f*cked up... That's why you loosing your customers😡

• 
  The Bharat Ki Sena (Subhransu Sekhar Dutta) (@TheBharatKiSena) reported 9 minutes ago

  @ViCustomerCare Respected can you tell what is the minimum recharge should I have to do to send PORT message to 1900? Hope you help

• 
  Christo (@arulchristo) reported 11 minutes ago

  @PrawinGaneshan @ViCustomerCare Worst. Switch to jio

• 
  Aarush Pal (@iAarushPal) reported 13 minutes ago

  Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

• 
  Sayan Malakar Creation (@Sayan_malakar7) reported 16 minutes ago

  @ViCustomerCare Worsted network 🛜 seen in my life ever 😡🤬 worsted connection bansdroni tullygunge area not working network and also like 2G data speed

• 
  H (@fxhustle7) reported 17 minutes ago

  Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

• 
  nandita (@i_nandita) reported 17 minutes ago

  @ViCustomerCare I’m getting incorrect bill for my plan. Kindly help.

• 
  Nissar Magry (@MagryNissar) reported 18 minutes ago

  @ViCustomerCare My area have zero vi network

• 
  `seema (@SeemaDhoni) reported 20 minutes ago

  @IndianTechGuide You are reporting Airtel connectivity issues. Coz you haven't seen @ViCustomerCare connectivity issues. Worse than anything

• 
  SaturoXnaruto (@680Ji) reported 24 minutes ago

  @ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 27 minutes ago

  @ViCustomerCare Dear @ViCustomerCare, Your team has my transaction ID, payment proof, CAF details, emails, screenshots and call history. What you haven't provided is a solution. Please stop sending scripted DM responses and resolve the issue. #Vi #CustomerExperience

• 
  Tanya Pratap (@prataptanya) reported 33 minutes ago

  @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

• 
  Faiq  (@iFaiqN) reported 35 minutes ago

  Hello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.

• 
  Ankush Rathi (@ANKUSHRATHI2) reported 35 minutes ago

  @ViCustomerCare Please help me remove members from my family plan

• 
  Shashank (@Shashanksp002) reported 36 minutes ago

  @ViCustomerCare 2. Am I expected to update my PIN code every time I travel or move to a different area? The issue is clearly related to OTP delivery and network/service performance, not to a particular location.

• 
  Yogesh Joshi (@2Yogeshjoshi) reported 41 minutes ago

  @ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI

• 
  Bala (@bala_io) reported 42 minutes ago

  @ViCustomerCare Hello Team, I recently got my number ported from Vi Karnataka prepaid (eSIM) to Vi TamilNadu prepaid (physical SIM). Porting is fully over but I can't call 198 or find available plans by dialing *199#. Please help, I'm stranded and on WiFi

• 
  PDV Prasad (@Mr_Dvp) reported 43 minutes ago

  @ViCustomerCare Ordered a sim card on Friday and the status is still order placed. Boasts of 24 hour delivery but fails to even take an order. Paid even for the plan and completed KYC. Please help.

• 
  H (@fxhustle7) reported 43 minutes ago

  I have already dropped the details but the solution isn't provided it's urgent give me some solution. @ViCustomerCare

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 46 minutes ago

  Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

• 
  Harsh Rawat (@itsharshrawat) reported 46 minutes ago

  @RVAGamingg @ViCustomerCare The only reason I stopped using Vi is their problem with sending SMS due to this unable to activate upi, banking apps, tried resolving issue multiple times with customer care then in work fine for a week. Then again same issue

• 
  Mehul Chopra (@MehulC) reported 54 minutes ago

  @ViCustomerCare Dear Customer, We tried contacting you regarding your network complaint but were unable to connect. We will attempt to reach you again within the next 24 hours. Team Vodafone Idea What an irony @ViCustomerCare !!!!

• 
  Nissar Magry (@MagryNissar) reported 55 minutes ago

  @ViCustomerCare In my aera no vi network found 😡😭

• 
  Dr Pinky Choksi (@Pinksworld123) reported 58 minutes ago

  @ViCustomerCare i have recharged my frnds prepaid number via gpay but by mistake it went to some other person whose number isn't working since one year as per your offline store. Please help me resolve.

• 
  Maddy (@billionair_monq) reported 1 hour ago

  @ViCustomerCare Hey you garbage telecom company how is my plan change a day ago of expiry I bought unlimited data nd calling for 399/- last time I recharged now it's unlimited calling only and one gb date for a day 🤬🤬 You want me to recharge early I'll port to @JioCare now 🖕

• 
  Aman (@Jugadu_banda) reported 1 hour ago

  @ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.