Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/24/2026 06:05

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Mumbai, Bālurghāt, Kanpur, Pune, Bengaluru, Delhi, Ahmedabad, New Delhi, Thiruvananthapuram, Mormugao, Navadwīp, Dehra Dūn, Cochin and Ludhiāna.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Wi-fi
IndiaMumbai Total Blackout
IndiaBālurghāt Internet
IndiaBālurghāt Internet
IndiaMumbai Internet
IndiaKanpur Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • G10Genius G10 (@G10Genius) reported

    @jagograhakjago pls help: @ViCustomerCare is a fraud co. First it auto increased my rental plan forcibly n after I discontinued my no. on 25aug d cust care agent confirmed twice on 30aug dat I do not have to pay any amount to #VodafoneIdea as there is no billed or unbilled amt.

  • jaygovindm jai (@jaygovindm) reported

    @ViCustomerCare Don't switch not able to use service. Without network from last 1 year still forced to pay

  • great_oye Bablu (@great_oye) reported

    @ViCustomerCare After doing everything, but this problem is not getting solved, I have been complaining for a long time

  • Richard_mkm Richard the one (@Richard_mkm) reported

    @ViCustomerCare why are you giving such a pathetic service ? There is no data service on my idea number goa also network issues this issues happens time and again do you want your loyal customers to opt for other options

  • Swaraj851989381 Swaraj (@Swaraj851989381) reported

    @ViCustomerCare Bad network irresponsible service bad network teams bull ****

  • cinemaausher mazdur (@cinemaausher) reported

    Hey @ViCustomerCare my dad is a senior citizen had to travel thrice to your shop in #dombivli to change a corporate account to his name. Despite giving all documents and agent taking his photo. We get a message there is an issue with the photo. #VodafoneIdea

  • nadeem_1702 『乃モ丹ST』 (@nadeem_1702) reported

    @ViCustomerCare ****** plan seriously for sending a single msg I need to recharge that unlimited plan? Why? Why can't I send it from my main balance? Seriously bad move. First there's already monthly validity plan gone to 80rs. Per month already. #ShittyVI

  • Harsha3377 Harsha Reddy (@Harsha3377) reported

    @ViCustomerCare Better to club with BSNL network.BSNL is far better than your network.Even it is 3g but far better than your 5G, Worst customer Support. Whenever i post new tweet then team will contact me and says within 48 hours we'll solve your issue but later no one will look into the issue.

  • Kadam_Ajit29 Ajit (@Kadam_Ajit29) reported

    @ViCustomerCare Plz read the last tweet correctly, thts the problem customer tries to explain one problem and you reply with some answer tht has no sense.... My tweet was for post to prepaid coversion. Not regarding post paid plan change. I donated tht extra amt to u r company happily....

  • shivamgkp143 Er. Shivam Mishra (@shivamgkp143) reported

    @ViCustomerCare I am still facing issue with using apps like paytm, phonepe should it will resolve

  • HunaidBarodawa2 Hunaid Barodawala (@HunaidBarodawa2) reported

    @ViCustomerCare After doing number of complain still the issue for Call drop and Voice Breaking is not resolved I have done my complain on 7th Oct with Id-GUJV00657076141 for my no.9825169152 still not resolved @RavinderTakkar ur customer Service is getting worst....

  • itzmepabitra 🇮🇳Sacred Secrets🇮🇳 (@itzmepabitra) reported

    @ViCustomerCare what is wrong with outgoing sms service? At least clarify what is the recharge for outgoing sms

  • S121096 Shubham s. kharat (@S121096) reported

    @ViCustomerCare Vi worst worst worst ever in 443201

  • Kuldeep7_Singh Kuldeep S Chauhan (@Kuldeep7_Singh) reported

    @ViCustomerCare Dear Team since new SIM activate i am not getting OTP sms and due this i am unable to login any app kindly check and resolve the issue on priority mob no 8860019041

  • alfie_jeet 🕋alfie🤯piku🕍 (@alfie_jeet) reported

    @ViCustomerCare U GUYS DONT RESOLVE .....JUST PUT ON HOLD...NO SOLUTION

  • kishanpb kishan pb (@kishanpb) reported

    @TRAI I have a concern with my network provider Vodafone. I placed a porting request to move out and @ViCustomerCare is harassing me with offers. They are also not cooperating with the porting process.

  • PavanYadav1011 Pavan Yadav (@PavanYadav1011) reported

    @ViCustomerCare I already called on vi customer care yesterday. But they refused to refund. What kind of information you want? Please let me know as I didn't get any questions from your side.

  • G10Genius G10 (@G10Genius) reported

    @ViCustomerCare I hv written 3 emails to you since 11 oct n your corporate care team had no intention to reply or call me to resolve. Bt dey replied immediately after I said if u do not reply I will assume you've waived off my bill! N even d reply was useless without intent to resolve the issue

  • G10Genius G10 (@G10Genius) reported

    @ViCustomerCare Dis clearly shows ur team was reading n ignoring my 2 emails for 10 days,as they instantly replied on 3rd email wen I said I won't pay d incorrect bill! I'll DM u,bt I know u u'll not resolve my issue even now, u just want to manage company image on Twitter n show u care for cust

  • danguinikhil Nikhil D 🇮🇳 (@danguinikhil) reported from Sanguem, Goa

    No network for vi @ViCustomerCare at Sanguem Goa. VI tower is off again. A frequent scenario now.

  • S121096 Shubham s. kharat (@S121096) reported

    @ViCustomerCare I want refund ...I just recharge 4 days before still problem persistent in tower ....worst vi @TRAI please help me this company is giving worst service

  • G10Genius G10 (@G10Genius) reported

    @TRAI n @jagograhakjago pls fine @ViCustomerCare for unfair trade practice of putting high-priced (Rs 6-7/min!) Joke/horoscope etc Service numbers by-default on SIM cards without cust knowledge n consent,as such nos are of no use to cust and amount to accidental high bills n loss

  • SuprSwgr Rajshakha (@SuprSwgr) reported

    @ViCustomerCare Dear Vi, i request u again to avtivate Volte service on my new Vi connection, @DoT_India Vi is not activating Volte service by default on new connection, please look into this matter @Secretary_DoT

  • jaygovindm jai (@jaygovindm) reported

    Very worst service from Vi @VodafoneIN making user fool. Not able to use service and still being forced to pay @DoT_India please take appropriate action on Vi @ConsumerCourt_

  • arijitb13 Arijit Bhattacharyya (@arijitb13) reported

    @ViCustomerCare Sucks ! A simple request of send an e bill takes 72 hours. Nice out of @ViCustomerCare @VodaIdea_NEWS if you need a better service overall.

  • yellareddy999 Yella Reddy (@yellareddy999) reported

    @ViCustomerCare Hey @ViCustomerCare ...I'm unable to make and receive calls.. Pls check the issue other wise I will port

  • yasirbilaal Yasir Bilal (@yasirbilaal) reported

    hello @ViCustomerCare can you at least take the pain and let me know what exactly is the issue. I'm simply fed up of visiting your stores and talking to CC executives.. If you cannot solve it. Please make arrangements to refund my money back immediately. Worst service ever.

  • tweet2osama Osama Ameen (@tweet2osama) reported

    I ported out my phone number 8141355857 (UPE Circle) into Vi, for better VoLTE network. My number has been port out into Vi successfully, but I didn't get VoLTE network till now. Why it's happening ? Without VoLTE network it will be worthless. @ViCustomerCare @VodaIdea_NEWS

  • PramodKChoudhry प्रमोद चौधरी Pramod Choudhary (@PramodKChoudhry) reported

    @ViCustomerCare It seems there is no hearing in Vodaphone…it’s a matter of surprise that still there is no solution..

  • myselfkareem Athar Kareem Ansari (@myselfkareem) reported

    I ported out my phone number 9670555111 (UPE Circle) into Vi, for better VoLTE network. My number has been port out into Vi successfully, but I didn't get VoLTE network till now. Why it's happening ? Without VoLTE network it will be worthless. @ViCustomerCare @VodaIdea_NEWS