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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Bhopal, Dimāpur, Indore, Pune, Kanpur, Ludhiāna, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, and Ranchi.

CityProblem TypeReport Time
Lucknow Internet 16 hours ago
Bhopal Total Blackout 17 hours ago
Dimāpur Internet 1 day ago
Bhopal Internet 1 day ago
Indore Internet 1 day ago
Pune Total Blackout 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Balasoundar1309
    BALA (@Balasoundar1309) reported

    602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also

  • basermahesh
    Mahesh Baser (@basermahesh) reported

    @ViCustomerCare what is the VI policy that postpaid can't be converted during the month and going round and round at VI Prabhadevi center, is this way VI treat customers, why should I pay for 20 days bills to VI due to their internal policy

  • ShattyAmir
    AmirShatty Anilkumar Patel (@ShattyAmir) reported

    @ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant

  • harshid0986
    HARSHID PRAJAPATI (@harshid0986) reported

    @Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare

  • chahatb52
    Chahat Bansal (@chahatb52) reported

    @ViCustomerCare Still no solution given by your team, my sim in their custody till now and also got to know about the request for my sim deactivation without my consent. Now you are not calling me when I DM you. @ViCustomerCare @TRAI

  • BH_AKS
    Amresh Kumar (@BH_AKS) reported

    @TRAI Worst condition of @reliancejio and @ViCustomerCare in every part of India

  • maliknadeem95
    Nadeem Malik (@maliknadeem95) reported

    Sir there is no network/tower of Vodafone in My area,and population is also very big I request u to cover this area and install Vodafone tower. Address Bani tehsil Bani District Kathua Jammu and Kashmir 184206 @ViCustomerCare

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare @TRAI What ******** is wrong with your service? It has been 4 months of unresolved network issues. Your team visited my location and promised it would be fixed within 15 days. Four months later — NOTHING.

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare I have the network bar from T mobile but whenever i am trying to make a call, all the network bars are disappearing. Can someone please help me on priority.

  • gemzcore
    Nik 🪐 (@gemzcore) reported

    @ViCustomerCare i need one of my old number back unable to get it back i forgot to recharge and it’s suspended now neither recharging nor anything help

  • iamsanbarua
    Santanu Barua (@iamsanbarua) reported

    @ViCustomerCare @ViCustomerCare My complaint number C004-190157208568 I want a refund since the service that was promised to me was never provided and i have already paid for the subscription. Today marks two days without any calls (incoming and outgoing). Else will go to ombudsman.

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?

  • bajajhiteshster
    Hitesh Bajaj (@bajajhiteshster) reported

    @imohammedtalha @ViCustomerCare Sad to see this, Even I recently did yearly active recharges for 2 Numbers and today both of them went to bin (~4000). Not getting SMS and VI Chat help is not really helping.

  • rohitramrakhyan
    Rohit Ramrakhyani (@rohitramrakhyan) reported

    Despite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,gandhidham. No improvement in network by vi. No option left other than porting to jio or airtel @ViCustomerCare

  • NukeistX
    Nuke (@NukeistX) reported

    @jitendraverma__ @JioCare Bro I have @ViCustomerCare postpaid , 500rs for 4g+5g unlimited ( I pay 900 for two sim ). And I have no such issue.

  • kranshevare
    kartik Ranshevare (@kranshevare) reported

    @ViCustomerCare We have no internet here in Surya, everyone is affected by this, and even the phone is not working. Please see what has happened here as soon as possible. Kurla Kajupada Mumbai 400072

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @ViCustomerCare @vodafone @AdityaBirlaGrp I am still waiting for a resolution to my problem. My postpaid connection is not working since 16th and in return what I get is false commitments and fake promises on mail, on telephone and what not.

  • m4_motovlogs_
    Muhammad Ashfaq (@m4_motovlogs_) reported

    @ViCustomerCare I need help regarding a lost sim card, I want to activate the same number on a new sim card. Can you please guide me how to do so? Please initiate a call back if required.

  • boy07268
    Cat🫣 (@boy07268) reported

    Worst customer care ever seen, never taking this sim again and never recommending this sim card ever @ViCustomerCare @vi @visim

  • omkarp524
    Omkar Prasad (@omkarp524) reported

    @ViCustomerCare Why did you close the complaint? As still I am facing the same issue. Nobody has been visited to the location shared by me.

  • iShalinKMishra
    Shalin K Mishra (@iShalinKMishra) reported

    @ViCustomerCare my number is showing “no service” since last two days. It happened last week and started on its own. Not again same thing. Work n personal life is getting disrupted because of this.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.

  • itsyogeshyadav
    Yogesh Yadav🤟 (@itsyogeshyadav) reported

    Any Vi user facing network issue?? @ViCustomerCare

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare @ViCustomerCare I understand your privacy concern, but I will not remove the address until the network issue is properly resolved. Our village urgently needs a mobile tower, and the poor coverage is affecting calls and internet connectivity. Please install a tower

  • pravinmrajput
    Pravinsingh (@pravinmrajput) reported

    @TRAI Yes. Slow Internet damaging work. These telecom companies are charging for 5G Services and in return we the customer are getting Internet Speed Below 2G Speed. @reliancejio @ViCustomerCare There's no accountability.

  • RaiSr108
    SR (@RaiSr108) reported

    It's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!

  • gujjuchokkra
    pratikd (@gujjuchokkra) reported

    @ViCustomerCare i will hv to take this issue to trai , i need detailed call records

  • ThatteKailas
    Kailas Thatte (@ThatteKailas) reported

    @ViCustomerCare The issue is still not resolved.

  • neelakantankk
    neelakantankk (@neelakantankk) reported

    @ViCustomerCare why are you spamming me with reminder calls to pay my phone bill weeks before my due date? This is going to be one more reason to port my number away. Instead of improving your service, you're annoying your customers.

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare After posting my complaint my phone has stopped working. When I dial a number I get a message saying not registered on network . So much for being ready to help