1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Chhindwāra, Cochin, Hyderabad, Vadodara, Ahmedabad, Nagpur, Bengaluru, Shillong, Jaipur, Guwahati, Chennai, Patna, Agra, and Kolkata.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Chhindwāra Internet 22 hours ago
Cochin Phone 22 hours ago
Hyderabad Total Blackout 1 day ago
Vadodara Internet 1 day ago
Ahmedabad Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • IamaakashjJain
    Aakash Jain (@IamaakashjJain) reported

    @ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.

  • ImranAmbani2
    Imran Ambani (@ImranAmbani2) reported

    Hi @ViCustomerCare It’s truly shameful that even after reporting such a serious network issue, no action has been taken from your end yet. Ever since porting my number, the network has been completely useless, and I can't even make or receive calls.

  • gkbundeli
    Ghanshyam Kushwaha (@gkbundeli) reported

    Recharge unlimited 4g Service 2g wali Complaint leke consumer court ja skte kya @ViCustomerCare

  • biju_isac
    Biju Isac (@biju_isac) reported

    @ViCustomerCare Every single call now interrupted by an IVR message (re:scam) before it connects. It's incredibly disappointing and frustrating. Customers pay for a service, not forced announcements on every call. Please stop ruining the calling experience... tired #VodafoneIdea

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.

  • dhaval2404
    DHAVAL PATEL 🇮🇳 (@dhaval2404) reported

    Hi @ViCustomerCare, Since last 4 days mobile network is not working well in my area. I want to know the estimated time to get it resolved? DM me to get the address.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting sales spam from Vi number 09619629140 pushing real estate. You keep letting numbers be used for unwanted calls. Fix this now or face the backlash. #SpamCalls #ViFail

  • the_satishkumar
    Satish Kumar (@the_satishkumar) reported

    Hello Vodafone Idea, I ordered a SIM online on July 26, 2026, but it has not been delivered to me yet. Even when I speak to your customer care, they are unable to provide a satisfactory answer. @ViCustomerCare

  • DattuClay
    DattuClay (@DattuClay) reported

    @ViCustomerCare @AlwaysVasuDev He’s using this number from last 11 years. Such irresponsible service.

  • GokulCh62926066
    Gokul Chaudhari (@GokulCh62926066) reported

    @ViCustomerCare I am unable to connect with a live executive via 199 or WhatsApp. Need urgent help regarding my number. Please arrange a call back.

  • gaurav_017
    Gaurav Jariwala🇮🇳 (@gaurav_017) reported

    @ViCustomerCare Very much disappointed with the services... Bad network and internet stopped working... Even tried to reach out customer care over the call but it stopped as couldn't arrange the call happened more than 5 times

  • humanofdholera1
    Tamoghno chaudhuri (@humanofdholera1) reported

    @ViCustomerCare @Drnandu_deepu Worst kind of service. No signal and no or very very slow data speed most of the time. Network team is closing complaints with fictitious resolution.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare @ViCustomerCare hey vi I have talk about my engineer visit request with your agent rohit But in dms he didn't even mention about my problem what is wrong with you vi ?

  • jaitun_garish
    garish jaitun (@jaitun_garish) reported

    Hi @ViCustomerCare, my number ending 6949 was due for activation at 11:31 PM on 27 Jul after porting, but it still shows No Service. My old SIM is already inactive. I cannot make calls, receive SMS/OTPs, use data, or log in to work systems. Please activate it urgently.

  • KALion_PawanisT
    Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported

    .@ViCustomerCare I have already shared all the requested details via DM. It's been one week since I ported to Vi, but my SIM is still showing "No Service". This has caused significant inconvenience as I am unable to make calls, receive OTPs, or use my number. Kindly check my DM

  • KundanK63067259
    Kundan Kumar (@KundanK63067259) reported

    @ViCustomerCare Since the time I have done MNP from jio to vi ....my internet has improved but voice call has drastically broken ....Sayad hi koi call ho jispe mai sahi dhang se baat kr pau

  • DrPyaricetamoI
    Dr SareeDon (@DrPyaricetamoI) reported

    Hi @ViCustomerCare there is absolutely zero Vi network inside Fortis hospital Mulund Mumbai today. Kindly rectify ASAP. So many doctors have this network and can't go without network flr so many hours

  • sangramdasiam
    Timeless (@sangramdasiam) reported

    @ViCustomerCare Pls don’t call me and give me cosmetic changes when i have used ur network for over 11 years there is not enough network

  • ChatterjeeKc
    Kamal Chatterjee (@ChatterjeeKc) reported

    @ViCustomerCare @TRAI pls intervene. They are putting international roaming customers at gun point wanting money. The Sim card does not connect to any network

  • djharimakhare
    dj Hari in the mix - VM (@djharimakhare) reported

    @ViCustomerCare Hello... I feel shy about saying "Hello." For the past few days, your internet and calling services have been extremely slow; the internet isn't working at all, and the calls... There is absolutely no signal. Please pay a little attention; I am going to replace

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail

  • khanaamir1991
    Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reported

    Dear @ViCustomerCare the VI network is still down in B.D. Patil Marg, Gavan Pada, Chembur, Mumbai-400074. It's been over 2 days of repeated outages, and there is still no network. Calls and mobile data are not working. Please resolve this issue immediately.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Again getting spam from 09619629140 (Vi). You keep handing out numbers for automated ads and robocalls. This is unacceptable. Fix the system or face the backlash. #SpamCalls #ViFail

  • VivekPr13339645
    Vivek Prasad (@VivekPr13339645) reported

    What's the hell @ViCustomerCare internet speed is too much slow in Nehru Vihar Block B Mukherje Nagar Delhi 110054

  • ashwini1806
    Ashwini Kumar Mishra (@ashwini1806) reported

    @ViCustomerCare inspite of so many escalations and calls and number of attempts my number is still not reactivated, proving how worst your customer service could be. Even you social media team is not fully equipped to resolve issue, your KYC team is worst as well

  • hindurudrsingh
    RSB टीम भीनमाल ✌️ (@hindurudrsingh) reported

    @ViCustomerCare As requested, I have already shared all the required details, payment proofs, screenshots, and every document you asked for through your private inbox. However, I still have not received any meaningful resolution. I have only received three calls from your team, but my issue remains unresolved. The SIM has been activated, but it has been activated with a different number. The premium/fancy number that I specifically paid for has not been provided. My phone displays the fancy number I selected, but whenever I make a call, the person receiving the call sees a completely different number. The fancy number I paid for is neither functioning correctly nor being displayed to others. I request Vi to urgently investigate this matter, provide the fancy number I paid for, or offer an appropriate resolution. I hope this issue will be resolved without any further delay.

  • AnonymousMgut
    Anonymous (@AnonymousMgut) reported

    Hey @ViCustomerCare, your network is ****** up at my place right now internet is struggling like EWS fake certificate asap fix it, or go to hell

  • RajataroraRA
    Rajat arora (@RajataroraRA) reported

    I am in good network zone. On the same device Airtel and Jio works as 5G+ but Vi works only 4G. Only yesterday i ported Vi to experience its network. I am already regretting it. Calls are dripping, 5G not working. Pathetic @ViCustomerCare. Details and screenshots shared in DM

  • iamyou198812
    iAmYou (@iamyou198812) reported

    @ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.

  • YashKasera1212
    Yashashvi Kasera🇮🇳 (@YashKasera1212) reported

    @ViCustomerCare Every time I call customer care, I'm told, "It will be delivered today/tomorrow," or that my request has been escalated and that the delivery agent will call me. However, I have received no call, no delivery, and no update.