Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (24%)
- Phone (17%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Gurgaon, Pune, Gangtok, Ludhiāna, Kāndi, Chennai, Lucknow, Bengaluru, Kozhikode, Ahmedabad, Varanasi, Kurukshetra, Ujjain, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 48 minutes ago |
|
Gurgaon
|
Internet | 15 hours ago |
|
Pune
|
Internet | 21 hours ago |
|
Gangtok
|
Internet | 2 days ago |
|
Ludhiāna
|
Phone | 2 days ago |
|
Kāndi
|
Phone | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Biswa (@broutray) reported@DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.
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Alpha Cryp (@Alphacryptome) reportedHaving unlimited 5g recharge and 5g is available in my area I am having a 5g signal but vodafone still deducts my data balance @ViCustomerCare help
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Faiq (@iFaiqN) reportedHello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.
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Rohit Gaur (@rohitgaur06) reported@ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?
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piyush dattani (@piyushst) reported@ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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Singh (@YOGENDER_21) reported@ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers
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Ashok Gupta 🇮🇳 (@ashokgupta421) reportedHi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?
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Born To Win Amit Anupam (@amit_anupam) reported@ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare Both my numbers are not working at all. I am unable to call even to your customer care. Also, they are not picking up the call. Kindly arrange a call back as soon as possible.
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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SaturoXnaruto (@680Ji) reported@ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company
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Mitrajsinh Muli 303 (@303Muli) reported@ViCustomerCare vi app is down !
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Mehul Chopra (@MehulC) reported@ViCustomerCare Ur team has the audacity to mark the complaint as “resolved” without even calling me for the resolution for the past 1-2 days!!! What’s happening guys?? I have reopened the complaint. Still the network issue persists!
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sharmistha ghosal (@sharmidas) reported@ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!
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Kartik (@Mehan_kartik) reported@ViCustomerCare what the heck is wrong with your network in Delhi NCR today? #vidown
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404Ed (@edMukherjee) reported@ViCustomerCare After raising network complaint I was contacted by a srvc person and being asked to perform all network diagnostics myself and send the screenshots. I already sent network and signal diagnostics frm my side, stil they are asking for more! Pathetic cust service and totally unacceptable as these tests are supposed to be performed by the netwrok team after visiting the premises. The person is rude and doesnt listen to my problem drscription
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Dattatray Harihar (@DattatrayHarih1) reportedPorted from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue
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Arun Kumar Shaw (@SHAWARUN72) reported@VodafoneIN_News @VIIndia3868 @ViCustomerCare No internet suddenly facing problem ... Will u help me?
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Vedant Chandak (@ChandakVedant) reported@ViCustomerCare Horrible experience and I am sure the service in futher will be even worse. Still no response. Have been waiting for 108 hours now ! Please change your # to #unwillingtohelp
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Rahul Johar (@rahuljohar87) reported@ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number
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AYU$H DUBEY (@ayushpanditz) reported@ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary
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Vishal Shah (@shahvishall) reported@ViCustomerCare not able to start profile Tunes pls Solve the problem
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divya chandak (@rangeen_jalebi) reported@ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI
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NJ (@NitinGupta1910) reported@ViCustomerCare The UPC for your mobile no. 9871775324 is VD939432, valid upto 22-06-26 23:59. Do not share UPC with anyone except the recipient operator personnel. You lost a customer
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Samrat Bhowmik (@universalsamrat) reported@ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.