Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Udaipur, Lucknow, Chhindwāra, Mumbai, Shillong, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Udaipur
|
Total Blackout | 2 hours ago |
|
Lucknow
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 2 days ago |
|
Mumbai
|
Internet | 2 days ago |
|
Shillong
|
Phone | 2 days ago |
|
Lucknow
|
Total Blackout | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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sk asanur (@SkAsanur87) reportedI am still facing a 'No Service' issue in Jeddah, Saudi Arabia, despite recharging my prepaid number with the ₹2,997 Annual IR pack. I have checked my DMs as requested, but the issue remains unresolved. My number is critical for OTPs. Please fix this urgently!" @ViCustomerCare
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
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Abhay (@measabhay) reported@ViCustomerCare Kindky help me and me recharge offers in vi app i want to recharge my sim 995***1147 Give some offers
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Hero (@Hero52644463687) reported@ViCustomerCare still not received any solution from your side also they have do fake promises still the coupon not getting applying
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I have already raised my complaint and provided sufficient information. I will not continue going back and forth through repetitive messages without an actual resolution. If this matter is not properly resolved within the committed resolution timeline,
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कानन कुमार त्रिवेदी 🇮🇳 (@KananHTrivedi) reported@ViCustomerCare vodafone Idea Vi... A company that offers deceptive & lucrative offers to attract new customers. Bogus services that cannot be trusted. Never activate Vi mobile sevice
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare I hope this improvement is permanent and that I won’t have to raise the same complaint again. I’m willing to continue with Vi as long as the service remains reliable. Thank you to the Vi team for finally taking the matter seriously.
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Vishal Shah (@vkshah1981) reported@Airtel_Presence @airtelindia @ViCustomerCare To my utter disgust, they are sending me an invoice of Rs. 179.53 for services that they could not fulfill as promised. I had been their customer who paid 6 months in advance. This is how they repay their loyal customers.
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Chokers Academy (@ChokingAcademy) reported@ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
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🔥 (@Socialservice_C) reported@ViCustomerCare I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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Satyabrata Moharana (@BindassPAPU) reported@ViCustomerCare As per mails and calls that should be delivered within 72 hours which means today I am supposed to get the same. Now it's about 7 PM, 12th Aug still no communication on delivering the SIM. What kind of service ?
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YaaR Anjii {CLOSED} (@Helly_squadd) reported@ViCustomerCare don't do this ****
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Mohsin Ansari (@mohsinansari892) reportedHey airtel @airtelindia Internet not working... How many times will I be complaining.... Is there any solution... Or should I Port My sim to @JioCare or @ViCustomerCare
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? +919582050404 belongs to Vi and is blasting property spam. Read the complaint properly for once and take action instead of repeating the same reply.
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Subhranil Roy (@subhranilroy5) reported@ViCustomerCare @ViCustomerCare Hi Subhranil! We apologize for the inconvenience caused. Regarding your network-related concern, please be informed that as per the system check for complaint ROB-V02170134321, which is currently in a closed status, our network team’s remark is........ - Ankita
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aakash (@rcg_cd35oo) reported@ViCustomerCare @_SandeepAcharya please check my dm as soon as possible and help me urgently. I have shared all the details to churn the number
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the SIM only delivers 3G or 4G speeds. My request to Vi is this: if you offer a 5G plan, ensure the service quality matches the capability so that customers don't have to constantly toggle 'Flight Mode' to get a connection. I believe that if a customer is loyal to the company,
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Harish (@Harish201020) reportedGive us clear answer why vi customer don't have talk to agent option on vi customer numer i tired 198,199,121 non of them has I'm really getting frustrated facing issues again and again in vi @ViCustomerCare
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Laxmikant Bairwa (@Loyalbairwa90) reported@ViCustomerCare The Vi network has been very slow for the past 2 to 4 days, increase its speed—make it high-speed Pincode 322215
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Nabeel (@f_soci_ety) reportedHi @ViCustomerCare, I accidentally recharged the wrong Vi number and need the recharge transferred to the correct number. I can share the transaction/reference details via DM. Please help transfer the recharge to the correct number at the earliest. Thanks.
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Ashutosh (@unashutosh) reported@ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072
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Muhammad Kathrada (@MKathrada1) reported14 days since my complaint about slow internet, and all I get from @ViCustomerCare is a phone call saying "sorry". Apologies don’t fix bad service. We pay for internet, not for excuses. Stop apologizing and fix the problem immediately! 🛑 #Vi #BadService #InternetSpeed
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Nutty_Professor !! (@Nutty_4PM) reportedpoor Vodafone @ViCustomerCare ... your customer care people have no knowledge. I have been requesting for an address change but your executive is asking me to upload adhaar card, when i told her that adhaar is of different address. She wants me to upload rental agreement which i did and it was rejected by your company. now she wants me to upload adhaar (which is of different address) amd rental areement both ? does she now know that only one document can be uploaded in your app. What kind of idiots are sitting in your care ?
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.
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RJIO GAMING (@DPisPLAY) reported@ViCustomerCare @ViCustomerCare Please cancel my prepaid MNP SIM order DCHD14082642934 and issue a full refund. 2 days passed with no delivery and the status is still “Out for Delivery.” Very disappointing service.
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.
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stev (@rcg_cd35oo) reported@ViCustomerCare @sonukumaryfy4w gayatri, please solve my issue. help me urgently ...check dm
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Jyoti Prasad Kalita (@jpkduni) reportedI had a Vodafone connection which is dead now . I want to renew it . Help me @ViCustomerCare
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zubair ahsan (@zubairdiesel) reported@ViCustomerCare i am requesting for my recharge invoice since 5 aug still @ViCustomerCare not providing me the invoice .. called the customer care and they were fully unawaired what invoice is . sent many request with VI app still no outcome yet .. plz get me this asap