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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kanpur, Pune, Ludhiāna, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, Ranchi, Mumbai, Fatehpur, Guwahati, and Vijayawada.

CityProblem TypeReport Time
Kanpur Phone 15 minutes ago
Pune Phone 13 hours ago
Ludhiāna Internet 13 hours ago
Kanpur Internet 13 hours ago
Pathanāmthitta Internet 13 hours ago
Pune Phone 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MunassarKhan
    Munassar Khan (@MunassarKhan) reported

    Please investigate the network issue at my location, provide a proper resolution, and reopen my complaint. @ViCustomerCare Part 3

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.

  • Bauaa97
    shubh (@Bauaa97) reported

    Dear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?

  • prashcc90
    Prashant 🇮🇳 (@prashcc90) reported

    @ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI

  • RaiSr108
    SR (@RaiSr108) reported

    It's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!

  • RajatNayakPapu
    HeadOfTheTable 🟦 (@RajatNayakPapu) reported

    Switched to @ViCustomerCare from Jio & facing the worst experience ever! * Indoor: Zero network (cross symbol) * Outdoor: Barely 1 bar; even on full signal, call quality is pathetic * 4G voice/data is totally unusable Care asks to wait "few days" to 6 months! Fix it or port.

  • gemzcore
    Nik 🪐 (@gemzcore) reported

    @ViCustomerCare i need one of my old number back unable to get it back i forgot to recharge and it’s suspended now neither recharging nor anything help

  • AlvinDeVlix
    Alvin (@AlvinDeVlix) reported

    @ViCustomerCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?

  • Esani_Dey
    Esani Dey (@Esani_Dey) reported

    @ViCustomerCare One of my vi contact number isn’t working and shows unavailable i need the number to be activated as that number is connected to my Aadhar , it is linked . Please help

  • choudhary2489
    Annkiit Chaudhry (@choudhary2489) reported

    @ViCustomerCare @vodafone @AdityaBirlaGrp I am still waiting for a resolution to my problem. My postpaid connection is not working since 16th and in return what I get is false commitments and fake promises on mail, on telephone and what not.

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    Hi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.

  • neelakantankk
    neelakantankk (@neelakantankk) reported

    @ViCustomerCare why are you spamming me with reminder calls to pay my phone bill weeks before my due date? This is going to be one more reason to port my number away. Instead of improving your service, you're annoying your customers.

  • NukeistX
    Nuke (@NukeistX) reported

    @jitendraverma__ @JioCare Bro I have @ViCustomerCare postpaid , 500rs for 4g+5g unlimited ( I pay 900 for two sim ). And I have no such issue.

  • sarthakmethi28
    Sarthak Methi (@sarthakmethi28) reported

    @ViCustomerCare My Vi SIM on OnePlus 11R 5G is stuck on GPRS/2G instead of 4G/5G. I’ve already restarted the phone and checked the preferred network setting, but the issue persists. Please resolve this urgently. #Vi #NetworkIssue

  • TukkaNomist
    Tukkanomist (@TukkaNomist) reported

    @ViCustomerCare @TRAI worst customer care service. Complaint opened by customer , closed by backend team without giving resolution. Now telling to open 2nd complaint which I'm sure will get closed as per comfort of thr team. My 1st complaint is still unresolved. @TRAI

  • yashraval77
    Raval Yash | GJ | (@yashraval77) reported

    @ViCustomerCare I don't want to talk with any representative. Because I already spent so much time to explain my complaint but @ViCustomerCare only doing time pass not giving any resolution, only false commitment.

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    @ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund

  • VaisakhBalan
    Vaisakh Balan (@VaisakhBalan) reported

    @ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic

  • sunderlalrwr
    Sunder Lal (@sunderlalrwr) reported

    @ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Please check again your Network start issue from last 3-4 Days. Now time to move to other network. Its really trouble for use #VI . All network company upgrade but you are decresed the Network stability.

  • HappyVb5671
    Happy Verma (@HappyVb5671) reported

    why my network switch back to 2g when i recieve calls??? tell @ViCustomerCare what the hell you doing @TRAI ??

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare These are just general questions, which I am asking and your non-reply shows either you are unaware of the answer OR do not want to answer it. I do not wish to speak with staff trained by you to be rude. Kindly give number of Manager, time availability of the manager and name.

  • kavya_open
    Kavya Patali S (@kavya_open) reported

    @ViCustomerCare my mother is lost since morning. Kindly help urgently. She is in Jamshedpur with a Bengaluru sim. Help!!

  • ScottSwinden
    Scott (@ScottSwinden) reported

    @ViCustomerCare Wow y'all don't even have 2 or 3 day plans like before where you could get to make calls and use data. **** company y'all have become. Scumbags

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare There is no solution for this till now @ViCustomerCare

  • Mr_clicker__
    Mr Nik (@Mr_clicker__) reported

    @ViCustomerCare @grok Facing such issues with a newly issued SIM is extremely disappointing and has caused me significant inconvenience. I am genuinely very unhappy with this experience and expect Vodafone to resolve this issue immediately and provide a permanent solution.

  • OfficialKs_Y
    🆈🆂 (@OfficialKs_Y) reported

    @ViCustomerCare Unacceptable service delay. Ordered SIM on 14th Aug (Order ID: DCHD14082610522). Promised delivery Tuesday evening, rescheduled to Wed morning, then told it's on "priority." Still not delivered. Need an immediate status update from the local executive.

  • iVimalPandey
    विमल पाण्डे ॥ Vimal Pandey🇮🇳 (@iVimalPandey) reported

    @ViCustomerCare Thats the Service level @ViCustomerCare - reaching out to someone else on someone else’s message. @AdityaBirlaGrp

  • SainiRisabh
    Risabh Saini (@SainiRisabh) reported

    My Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare