Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (20%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Agra, Kozhikode, Pune, Lucknow, Allahābād, Imphal, Agartala, Chennai, Nashik, Gurgaon, Tanjore, Aizawl, Mumbai, and Bhavnagar.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 2 hours ago |
|
Agra
|
3 hours ago | |
|
Kozhikode
|
Internet | 5 hours ago |
|
Pune
|
Internet | 14 hours ago |
|
Lucknow
|
Phone | 20 hours ago |
|
Allahābād
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Diya 🇮🇳 (@Diyaa_speaks) reported@ViCustomerCare It would be far better to spend money on expanding 5G network coverage nationwide rather than wasting it on useless advertisements.
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MR FIXIT (@rofulnai) reported**** jio and airtel now... It's time to switch to @ViCustomerCare coz of SRK KING...
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sanjeet suman (@godorder) reported@ViCustomerCare now I understand why you are loosing your customers. For a Postpaid customer you start calling daily 5 times before due date. Creating unnecessary nuisance. Finally customer no choice but to left your base.
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RG (@rgaggar) reported@ViCustomerCare My IR did not work during entire trip so why should I pay. Your customer service contacted on me whatsapp & I could connect because I was on hotel WiFi. I have screenshots of entire convo with person where I have taken all steps & still IR did not work @TRAI @jagograhakjago
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Sunita, it is not my number. It is a Vi number used for marketing calls. Stop asking me to delete the evidence. Read the complaint and disconnect your own number.
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Consumer Grievance India (@ConsumerGriev) reportedHello @ViCustomerCare @TRAI @DoT_India Very frustrated with Vi network issues for the last 1 year! Every time I complain, the ticket gets closed automatically without resolution,the last complaint was on 30th June that case was closed too without fixing the problem.
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Bikash Mishra (@BikashMish18721) reported@IndianTechGuide We support @ViCustomerCare
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Gill (@Hanjigill) reported@ViCustomerCare Instead of spending so much money on promotion, you should fix the network with that money. That would make a lot more sense.
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Mohammad Huzaifa (@mdhuzaifa_7) reported@ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G
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Mov_Ryx🏆🏆 (@Hidden_culprit) reported@ViCustomerCare Call drops on 5G, lower network speed. First of all rectify these issues 🤌
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Shashank Tripathi (@Shashan47905317) reported@ViCustomerCare Sorry to say but you are worst of worst, because of your service only you stand at lowest in market, and you will not improve ever, you are begger you will just charge money in the name of bill but you will not improve your quality
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Sanjay Kumar Saini (@SanjaySain34773) reported@ViCustomerCare Slow network speed
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Charchil Mehta (@charchilmehta) reported@ViCustomerCare I’d like to draw attention to the Bihta area in Patna district, where NIT Patna’s Bihta campus is located. With 4,000+ students, it’s disappointing that none of the major telecom operators provide proper 5G connectivity here. Airtel, Jio, everything sucks.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Karan, “noted” is not a resolution. Vi numbers are still being used for marketing calls. Stop the template and disconnect them. TRAI and DoT, this is all your regulation has produced.
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Haiwaan (@anshd42) reportedSorry to say @ViCustomerCare after using your service for long time finally I need to say good bye. I don't use the products which are endorsed by @iamsrk
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Nishant_ (@Nishant_Bobby) reported@ViCustomerCare If Vi’s network isn’t even consistent in Delhi, what can you expect from the rest of India? 🤡💩
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NullVoid (@mixxvice) reported@ViCustomerCare Once a bad experience, arrogant manager at call center, and never have looked back at VI to buy any of their service ever. I even discourage ppl to get it. Vi doesn't train it's ppl for customer retention, if it wasn't for Jio/Airtel it would have been boasting till date.
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SantoshMandaSevakKamble (@santoshmkamble) reportedThere is no damn network in Village- pimpri jalsen, taluka-Parner, District - Ahilyanagar/Ahmednagar Kaise @ViCustomerCare badal raha hai No damn network at all. Please do the needful at earliest within a month. @TRAI_OHD @TRAI kindly take of the permission and other necessitie
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Mahe Sh (@MaheortonSh) reported@ViCustomerCare Advertising with SRK is senseless.. when network is not stable like airtel.. i dont know how much you pay for SRK but with that money you can seriously fix atleast my area signal strength problem..
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Manish Khilwani Official *⃣ (@Khilwani_speaks) reported@ViCustomerCare I really wish to shift to your network, but your network doesn't work at all in Ulhasnagar camp 5 main road area.
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Pankaj Yadav (@Yadavpanks007) reportedI’m extremely disappointed with your service. I spoke to your customer care team, but unfortunately, their response and support were just as poor as the network service itself. I have been facing continuous issues and have reached a point of complete frustration. @ViCustomerCare
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Shubhendu Banik (@ShubhenduBanik) reported@ViCustomerCare I have the porting code. Can you please help me say Tata, bye bye @Airtel_Presence ? 🥲
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Vidyut (@Vidyut) reportedIndia just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. And now I'm wondering if they just eat up my money for the plan paid for until 2027 with the new card or something, because I think obnoxious fellow also said something about one month plan that came with SIM - why would I need a one month plan with the SIM if I already had an unlimited plan until July 2027? Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare
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Sandipan Manna (@SandipanManna15) reported@ViCustomerCare The issue got resolved. Thanks @ViCustomerCare :)
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Shashank Tripathi (@Shashan47905317) reported@ViCustomerCare, Worst network speed in the name of 5G I get 1g speed, @airtelindia if I port my number to your service what is the best offer and service you can provide
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🍁SAGAR🍁 (@varpe_sagar) reported@ViCustomerCare Vi management is full of idiots. Just improve service. U would not need to hire SRK.
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Shwet Dalal (@imshwet25) reported@aditiraval @ViCustomerCare Ok . Using jio and airtel both. Airtel is worst for international roaming. And customer support is even worse in airtel
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Jay (@jayhulke) reported@ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here
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Shubham Kumar (@itskv_3018) reported@ViCustomerCare @ViCustomerCare I want to port to vi if you're deploy a network tower in my area.