Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Dimāpur, Bhopal, Indore, Pune, Kanpur, Ludhiāna, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, Ranchi, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Dimāpur
|
Internet | 4 hours ago |
|
Bhopal
|
Internet | 5 hours ago |
|
Indore
|
Internet | 6 hours ago |
|
Pune
|
Total Blackout | 19 hours ago |
|
Kanpur
|
Phone | 20 hours ago |
|
Pune
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Abdul Rouf আবদুল রউফ (@roufabdulspeaks) reportedHello @ViCustomerCare your 5G network is giving me a hard time. I am not able to browse internet properly. On or mobile or in my laptop. Please fix this immediately @TRAI
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare @TRAI What ******** is wrong with your service? It has been 4 months of unresolved network issues. Your team visited my location and promised it would be fixed within 15 days. Four months later — NOTHING.
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?
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Vivek Yadav (@_thisisvivek_) reportedNo customer support for #vi network very bad experience. @ViCustomerCare
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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Nawed Mirza (@NawedMirza) reported@ViCustomerCare pathetic network at my location kindly help otherwise I'll port out from Vi because am facing network issue on a daily basis.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Ind telecom oprtrs separate top-up for bal from combo packs that include service validity, a standard model to ensure ongoing network access revenue under TRAI guidelines that protect SIMs from deactivation for up to 90 days with sufficient balance.
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Gajesh (@wickedgenious) reported@ViCustomerCare I replied. You aren't losing me as a customer. I am simply moving to prepaid
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Risabh Saini (@SainiRisabh) reportedMy Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare
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Amita Verma (@amitaver) reported@ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow
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prakash sondarva (@prakashson42851) reportedStill waiting for the SR ticket number and resolution timeline. The network issue at Dungar village (Amreli) remains unresolved. Please take action! @ViCustomerCare @TRAI @DoT_India
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kmoksha (@kmoksha) reported@ViCustomerCare These are just general questions, which I am asking and your non-reply shows either you are unaware of the answer OR do not want to answer it. I do not wish to speak with staff trained by you to be rude. Kindly give number of Manager, time availability of the manager and name.
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Chahat Bansal (@chahatb52) reportedHorrible service by VI store. First they didn't tell me prepaid is available and then plan is of 249 in postpaid. After sim got activated, they want 1120rs for 4 months advance without my consent and didn't give me sim without paying 1120.@ViCustomerCare. Kindl
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CJP_ UTTARAKHAND (@NitinBisht1994) reported@ViCustomerCare helo vi I am not reacharging my vi sim because network coverage is too poor in my area please do something...pin- 360520 Airforce Samana jam jodhpur
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Rohit Ramrakhyani (@rohitramrakhyan) reportedDespite repeated complaints since months regarding poor indoor coverage in SHAKTINAGAR,gandhidham. No improvement in network by vi. No option left other than porting to jio or airtel @ViCustomerCare
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🌸 𝐀𝐝𝐚𝐀𝐧𝐣𝐮𝐦 🌸 (@AdaAnjum) reported@ViCustomerCare hello vodafone. it feels sorry to port out your service today.😔 I have no issue and regret to be a part of your service, I get everything what I want at affordable price, having good coverage of 4g+ in my locality but the 5g is not available in my locality,
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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SANGRAM GAIKWAD (@sangramGkwd) reported@ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.
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Scott (@ScottSwinden) reported@ViCustomerCare Yo since when ******** does incoming call also stop after the service validity gets done???. What ******** is this bullshit ??? There are a **** ton of people I know who can't keep refilling and depend on at least incoming calls. What's wrong with you people now days ?
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Paper Roast (@Paperroast096) reported@ViCustomerCare i have applied for a sim , i am trying to port my existing sim to vi i have completed the process in online but the offline executives are saying they will not spend time on online orders and is not processing and saying they will cancel the request from their end
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Annkiit Chaudhry (@choudhary2489) reported@KumarMBirla sir I am vi customer but my postpaid connection is barred from 16th of this month along with 5g. I am an investment banker and i am without a phone connection and Internet connection. Vodafone Idea isn’t helping me @ViCustomerCare @vodafone
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Mouli Dammalapati (@dmvnsaid) reported@ViCustomerCare Can you please fix the issue by tomorrow? Its very emergency. 4-190152769673
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Sammit Joshi (@smilingsammit) reported@ViCustomerCare My service request was rejected due to “document mismatch,” but no specific reason or details have been provided. I’m also unable to reach customer care, as the call gets disconnected automatically every time I try. Please look into this issue.
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Santanu Barua (@iamsanbarua) reported@ViCustomerCare I have the network bar from T mobile but whenever i am trying to make a call, all the network bars are disappearing. Can someone please help me on priority.
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neelakantankk (@neelakantankk) reported@ViCustomerCare why are you spamming me with reminder calls to pay my phone bill weeks before my due date? This is going to be one more reason to port my number away. Instead of improving your service, you're annoying your customers.
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare Your team doesn't want to help or even listen, I hope somebody will assist here, I have placed a request for a new sim, the experience is already hampered, kindly connect on priority
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Dharmendra Kumar (@dharamhbtik) reportedTelecom operator like @reliancejio giving 25$ Google ai pro with their 350₹ recharge whereas @ViCustomerCare scamming it’s customer wid false promises and generating bill with extra amounts so they they can run business without providing any services . Be Aware #VI is worst
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Akshay Dwivedi (@AkshayDwivedi07) reportedHi, We have worked on your complaint no. MP-V02174651704 but are unable to resolve it completely. Worry not, you can simply connect to any WiFi on your smartphone and experience enhanced voice quality and seamless INDOOR Wifi aap free me lga kr de rhe ho kya?? @ViCustomerCare
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim