Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, Kodungallūr, Chandigarh, Navadwīp, Nagpur, and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 14 hours ago |
|
Chhindwāra
|
Phone | 16 hours ago |
|
Pune
|
Internet | 21 hours ago |
|
Ahmedabad
|
Internet | 21 hours ago |
|
Gurgaon
|
Internet | 22 hours ago |
|
Bareilly
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Vardhman Jain (@vardhman00001) reported@ViCustomerCare Seriously,, what the heck is this...i really jst dnt get this...means a customer is begging for hi own money and the company is not complying with customer...this is sad,, really sad...
-
Gen X 🇮🇳 (@dhakiyanusi) reportedFacing Terrible service of @ViCustomerCare , booked a prepaid sim online for home delivery, paid full amount online, now I'm unable to track my order. Nobody contacted till now.
-
Military Veteran (@delta_force106) reported@ViCustomerCare I had recharged my International Roaming pack from India on 10 May 26. The pack is still not active. I have raised a complaint and also sent a mail but there’s no response from your side. Can you suggest what should I do ?
-
Shantanu Lohar (@Shantanuloharr) reportedHad to port out from @ViCustomerCare due to continuous network and internet issues despite multiple complaints over a long time. Now ₹266 final outstanding is showing. Considering the unresolved service issues from Vi’s side, request you to review and waive the amount appropriat
-
CKY (@chandan198yada1) reported@ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
-
Akshay kumar🇮🇳🇮🇳 (@loveuakki) reportedWhat a network you provide @VodafoneIdeaIN. @ViCustomerCare . My plan was 5G. Network showing 5G but internet speed was like 2G . Which century you are living . #patheticnetwork @TRAI #viindia
-
Walter White (@SHeisenbergg) reported@ViCustomerCare Your executive called me and told that problem will be solved ASAP. But still haven't received any call after that. Kindly look into it as it is very urgent matter
-
ektasukhwani (@ektasukhwani) reportedDear @ViCustomerCare,@nch1915 unable to send/receive SMS for days. Important OTPs are not getting delivered. Despite multiple calls and complaints on the app, tickets are being closed without resolution. This is not expected in such a competitive market. Please resolve urgently.
-
I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare Just, I had to go two kilometers away just to make use of my data pack. What can I do? There’s no network inside the house.
-
Arpit Lahoti (@arpit_lahoti) reported@ViCustomerCare Can someone please help. I just get different reference number with additional 3 days time over email. Latest one is MUM-N02093852028
-
Rushi patel (@rushi379) reported@ViCustomerCare No problem I am coming to India tomorrow at 2.00 am and then port is the best solution
-
Harsha Swamy (@harsha_gs) reported@ViCustomerCare you have stopped outgoing citing no kyc, your store staff at RajaRajeshwari Nagar, Bengaluru area untrained and keeps asking to do kyc again and again stating problem with Vi it systems. It's disappointing experience.
-
villanelle (@mishtidoiiii) reportedWhy aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence
-
SHUBHAM YADAV (@shubham_220123) reportedHello VI, I am facing a network issue in my area. VI sim shows *NO SERVICE* in Greater Noida (Pari Chowk). I am unable to receive my calls and messages. Please fix this issue as soon as possible otherwise I have to switch my sim to another network. @ViCustomerCare
-
Niranjan 🍁 (@niranjan_yt_999) reported@ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….
-
Ankur Modani (@ankurmodani) reported@ViCustomerCare recharged with 3495/- on my wife’s vi number 8826314233. But as soon as she landed in Europe (Zurich, Switzerland) this sim is out of service. We have tried manual selection of n/w as well it is switching to auto select and giving error.Need refund. 📞9413717821.
-
Rohan Salvi (@Rohansalvimns) reportedI am getting very poor service from VI Company on your network and I have to roam on your network from Mumbai to Virar. Is this bad? You are giving very poor service to the customers. This needs to change. Customers need a better service.@ViCustomerCare
-
VISHAL 🇮🇳 (@VISHAL555555555) reported@ViCustomerCare Completely unacceptable service. Suspended my active postpaid number without proper clarification and kept delaying resolution even after store visits and verification. Because of this unprofessional handling, I’m now planning to port to Jio or Airtel.
-
Ishan S Khairkar (@ishansk) reported@ViCustomerCare i have booked new prepaid sim on 23 april and it out for delivery on 30. That time i am out of station. The executive cancel my order. I went to vi store today they take more then half hour and said this no available for postpaid connection only. Please help.
-
rajneesh (@rajnish100000) reportedI want to port. Out my @airtelindia @Airtel_Presence Postpaid connection to @ViCustomerCare help me out
-
Salvi Kashyap (@SaluSalvi37233) reported@ViCustomerCare Again I lost network again and again why this problem happened, I recharged for 2months unlimited but the network strength and signal is very poor. The speed of network is like 2G why this problem occurred again and again. Please correct it as soon as possible
-
Navin kumar new🇮🇳🚩 (@imnavin8) reported@ViCustomerCare Vi internet speed totally slow in my area . Address: Kateya bazar , District - Gopalganj, Bihar pin code - 841437 , Please do something right now @ViNewsOfficial
-
Dr.Amrita Basu ( Misra) (@misra_amrita) reported@ViCustomerCare Hi vi Customer care .My husband ran into a SIM CARD LOCKED ENTER PUK problem and customer care has a chatbot with no human contact .Account more than 5 years old.Please help
-
Shree Moti rafudad Dudh Utpadak Sahkari Mandali Lt (@Motirafudad189) reportedVi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI
-
Nitten G (@SimplyNG24) reported@ViCustomerCare The concerned number has been ported out to Jio. And the network is good.
-
Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it
-
Nisha (@dineshakshi) reported@ViCustomerCare Today is 14 May still no solution finally I am delinking the number and will port out as suggested by your social media executive
-
Harishvedanti_7 (@Harishvedanti_7) reportedMy indoor network issue remains unresolved still @ViCustomerCare
-
KaranTSingh (@karan_sing8) reported@ViCustomerCare Issue check kiya
-
SERVANT of INDIA (@Servant_of_Indi) reported@ViCustomerCare When will you updated and resolve my issue ? It's passed approx 5 months to file the complaint to recover my Cellular number. I am sustaining many problems in lieu of my Precious Cellular number.