Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kanpur, Sūrat, Pune, Raipur, Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, and Udaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Wardha
|
Total Blackout | 5 minutes ago |
|
Kanpur
|
Phone | 2 hours ago |
|
Sūrat
|
Total Blackout | 13 hours ago |
|
Pune
|
TV | 16 hours ago |
|
Raipur
|
Internet | 1 day ago |
|
Chennai
|
Total Blackout | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Bruce Patel (@BruceWayne_42) reportedYeah... Keypad phones don't use data. Atleast think about the poor. @airtelindia @reliancejio @ViCustomerCare
-
Arpit Dubey (@CodeInquisitor) reported@aditiraval @ViCustomerCare @SamsungMobile Please, let us know the solution, update us...
-
Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare My phone has 5G support, but I'm only getting 3G or 4G speeds. Why is this happening, and when will this problem be fixed? I've been having this problem for a while, and it's still showing 3G speeds. Am I using a free SIM card? And you guys say it's a 30-day recharge,
-
Sagar Bhagat (@iSagarBhagat) reportedDear @ViCustomerCare, I recharged ₹239, which includes a JioHotstar subscription. But JioHotstar is still asking me to pay again. Vi app → Benefits shows the subscription is included, yet the content isn’t available. JioHotstar says Vi needs to resolve it. Please fix this ASAP
-
Pp (@MercenaryBrain) reported@ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.
-
Tukkanomist (@TukkaNomist) reported@ViCustomerCare @TRAI Just got a call from VadaPaav Idea team. They told that my complaint has been closed because thr team planned something for the sit with no deadline of execution. So they have closed the complaint as per thr comfort and not as per client satisfaction. I haven't got any resolution
-
Yakup sherif (@Mr_Sha_11) reported@ViCustomerCare @TRAI I also visited a Vi Store regarding this issue. The store staff informed me that I need to wait for 6 months, which is not acceptable as I urgently need this mobile number for my personal use.
-
Mukesh t kumar (@Mukeshtkumarr) reported@TRAI @ViCustomerCare , this is to bring into highlight the extremely unprofessional attitude of Vi towards me as a customer and the very unhelpful habit of its employee in Vodafone gallery at Mumbai 400071
-
ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
-
Vikram dadwal (@2010Prabhjeet) reportedI am a subscriber of Vodafone Idea. I am experiencing significant network issues at my place of residence. For the past two months, the network connectivity has been poor, I've called the call center several times, but I haven't received any response yet. @ViCustomerCare
-
Amresh Kumar (@BH_AKS) reported@TRAI Worst condition of @reliancejio and @ViCustomerCare in every part of India
-
Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club
-
abha chand sharma (@abha03jul) reportedHi @ViCustomerCare, Why my number don't have data services even though recharged for 1 year. We observe someday working someday not working. Why?
-
SAGAR BHALLA (@sagarbhalla0015) reported@ViCustomerCare very poor customer service, trying to connect with an agent from the past 1 hour, IVR is not allowing me to speak with an agent. Pls let me know how can i speak with a representative.
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I will escalate it through the Vi Appellate Authority, Department of Telecommunications/CPGRAMS and appropriate consumer grievance authorities, along with all bills, screenshots, complaint references and your responses as evidence.
-
Abhraneel Sinha (@abhraneelsinha) reported@ViCustomerCare No network on my number while on international roaming for the last few days. Tried everything with no luck. Roaming pack is active till June 2027 but I’m missing important OTPs. Any help?
-
Technical Stuffs (@srkkian) reported@ViCustomerCare I have done the recharge of Rs - 349 recharge on wrong number kindly help me on this as soon as possible
-
Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Constantly overpaying for terrible service and misleading support. Give me one reason not to port to @reliancejio or @airtelindia right now.
-
मनिष खेडेकर (Manish Khedekar) 🇮🇳🚩 (@manishkhedekar) reported@VodafoneIdea @ViCustomerCare Extremely disappointed with zero/poor network in Umbarde Kumbharwadi, Tal. Vaibhavwadi, Dist. Sindhudurg for weeks now. No calls connect, no data works. This is unacceptable for paying customers. #VodafoneIdea #Vi #NetworkIssue
-
Shubu (@Shubham94428667) reported@ViCustomerCare I am going to file complaint today in consumer court regarding the fraud that you are carrying this all around and wasting all me time in fake resolvent
-
Sai (@sai_vss) reported@ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.
-
Harish (@Harish201020) reportedGive us clear answer why vi customer don't have talk to agent option on vi customer numer i tired 198,199,121 non of them has I'm really getting frustrated facing issues again and again in vi @ViCustomerCare
-
sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
-
nitz.m (@itznitzm) reported@ViCustomerCare No more discussion on this. I will visit the store today and cancel it.
-
Pradip Patil (@Pradip8834) reported@ViCustomerCare OMG 😲 u really take this seriously again ? Take a rest in my case bcoz u r 2 much seriously in my case. Remember ??? Happy to help you?
-
Pankaj Kumar (@nehag_101) reported@ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.
-
Mohd Okasha Ayyubi (@Mohdokasha000) reported@ViCustomerCare i want my number back..please help
-
Trends.. (@sunnysa98149844) reported@ViCustomerCare @TRAI I ported my SIM to Vi about a week ago. Today I found “When unreachable” call forwarding active WITHOUT my permission to an unknown number. I never enabled it. Please investigate and explain this. I will file a cybercrime/police complaint with evidence.
-
कानन कुमार त्रिवेदी 🇮🇳 (@KananHTrivedi) reported@ViCustomerCare vodafone Idea Vi... A company that offers deceptive & lucrative offers to attract new customers. Bogus services that cannot be trusted. Never activate Vi mobile sevice
-
Abhishek Tiwari (@abhishek1372015) reported@ViCustomerCare Dear Vi, I am currently at Jabalpur railway station. Vi's network here is so poor that I can't even tell you. 5G is not even available. When will Vi solve its network issue?