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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ranchi, Chhindwāra, Morinda, Kolkata, Hyderabad, Patna, Bhopal, Delhi, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, and Ghātāl.

CityProblem TypeReport Time
Ranchi Total Blackout 2 hours ago
Chhindwāra Internet 3 hours ago
Chhindwāra Internet 9 hours ago
Morinda Internet 9 hours ago
Kolkata Phone 21 hours ago
Hyderabad E-mail 22 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • shubhbest
    Shubham Sharma (@shubhbest) reported

    @ViCustomerCare i ported my family connections from Airtel and Jio to Vodafone postpaid. Number is ported but there is no network showing in both connecting after 12 hours yet. What is going on. Need resolution.

  • ConsumerGriev
    Consumer Grievance India (@ConsumerGriev) reported

    Hello @ViCustomerCare @TRAI @DoT_India Very frustrated with Vi network issues for the last 1 year! Every time I complain, the ticket gets closed automatically without resolution,the last complaint was on 30th June that case was closed too without fixing the problem.

  • gauravchand
    Gaurav Chand (@gauravchand) reported

    @ViCustomerCare Had also called customer care. Just got a call from the Engineer 98198 18147. Told him the issue again. Asked him two to three times what has happened in the last week. He just disconnected the call. Next time Vi calls I too will not answer. Please e-mail me if you need anything

  • rishabhxplodes
    RISHABH DIDWANIA (@rishabhxplodes) reported

    @airtelnews @airtelindia pathetic service ..i m not getting any sms since morning including bank otp..complaints logged twice but executive refused to share complain no saying this is our rule. Either resolve or @ViCustomerCare please help me to port to your network

  • Devendr05429343
    Devendra (@Devendr05429343) reported

    @ViCustomerCare @ViCustomerCare why your team not update on my issue ..approx 3 days complete but no update..ok tomorrow vi number port in Airtel.

  • Gautammitra4u
    Gautam mitra (@Gautammitra4u) reported

    @ViCustomerCare Vodafone Idea has a very bad service for SIM delivery. They do not deliver the SIM on time. If you call them, they say that they will get it delivered or they will get it delivered but they do not get anything done.

  • Bartholomew_46
    Bartholomew J Basumatary 🦘 (@Bartholomew_46) reported

    @ViCustomerCare Since 2013, I have been using Vodafone Sim Card till date with starting digits 825888 ….. Currently using it for Official purpose. There was one point of time, where the Vi network was completely shut down for months due to natural calamity in my place ! Thought of having it ported to JiO but something stopped me from doing it. I don’t know why I’m still stuck with old Voda Sim but enjoying it … keep it up @vodafoneIN_Fdtn @ViCustomerCare .. bring the change !!!

  • shaikhqaiyum789
    Abdulqaiyum Shaikh (@shaikhqaiyum789) reported

    @ViCustomerCare My Vi mobile internet is not working despite having an active plan and sufficient data. This is causing serious inconvenience. Please check and resolve the issue urgently. Kindly share the complaint/ticket number and escalate if required. #Vi #ViIndia

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

  • ballysantu
    Bally (@ballysantu) reported

    @ViCustomerCare Ajit I wish Vi was working on providing a better network

  • Shubhuchuodhary
    Shhubhaam Chaudhary (@Shubhuchuodhary) reported

    Terrible experience with @ViCustomerCare Order ID: DCHD26082610651 | Paid | Chandigarh 72+ hrs passed & 5 calls later—0% action, only template replies. No delivery attempt made. Cancel my order & refund

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare I am really frustrated by seeing these I mean I just don't have any other option otherwise I already switched to other operators like Jio or something I am sorry that I have to use your service and being hopeful for resolution It's my fault after all choosing you

  • Vishalsinha2307
    Vishalkumarsinha (@Vishalsinha2307) reported

    @ViCustomerCare dear sir SRK is on Vi is coming and no net is working . My mother also have Vi sim and I have also so both showing same and net not working Please fixed it

  • elk48484
    elf 113828 (@elk48484) reported

    @kaleemansari1 @ViCustomerCare Worst telecom provider got worst actor hakla for a reason paiso key leyi Kuch bhi karney wala khan

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Naseem, I will not delete the numbers. They are Vi numbers used for marketing calls, not mine. Asking me to hide the evidence is not a resolution. Disconnect them and update publicly.

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare is equally useless, just throwing ******* numbers at people instead of solving the damn problem. We pay you our hard-earned ******* money for a service, not to waste our time going through your bullshit IVR and pathetic support system. This is absolute ******* garbage customer

  • Shubhuchuodhary
    Shhubhaam Chaudhary (@Shubhuchuodhary) reported

    @ViCustomerCare Already replied in DMs. Asking for 3 more days (Sept 2) for a delayed order isn't a solution. Please cancel & initiate my refund today so this can be closed.

  • Jhunnu19
    JD_007 (@Jhunnu19) reported

    @ViCustomerCare First change you network coverage before changing anything.

  • Shubhuchuodhary
    Shubhaam Chaudhary (@Shubhuchuodhary) reported

    Extremely poor onboarding exp. with @ViCustomerCare Order ID: DCHD26082610651 is stuck since Aug 26. Made 4 calls to customer care, no update on delivery. Resolve this delay immediately or process a full refund of ₹365 so I can get a SIM from another provider. @VodafoneIdeaIN

  • Yadavpanks007
    Pankaj Yadav (@Yadavpanks007) reported

    @ViCustomerCare Ported from @Jio to @Vi. Biggest mistake—worst network experience ever. Regretting it already! 😤

  • VivekPr13339645
    Vivek Prasad (@VivekPr13339645) reported

    I think @ViCustomerCare lost a customer due to this type of internet speed. I port this sim card asap.

  • LThamaraiselvan
    Thamaraiselvan (@LThamaraiselvan) reported

    Is your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI

  • Akhil3017
    Akhil (@Akhil3017) reported

    @ViCustomerCare Hi @ViCustomerCare We want you presence in this location Basava Colony, Belagavi, Karnataka, 590010 is the pin code. You don't have good coverage in this location. Come to this place. Willing to port to your network from @airtelindia as they are charging too much now days.

  • chahatb52
    Chahat Bansal (@chahatb52) reported

    When will I get my sim? 12 days are gone still no help from your side at all. Is this how you treat your customer. Remove the fake suspended status from my sim so that I can replace my sim from other store.@ViCustomerCare @ashwini

  • nilkml1
    The SUPER-MAN. (@nilkml1) reported

    @ViCustomerCare Shifted fo Jio to Vi last month .I got full network in my house but whenever i go tho other place it diminishes the network totally zero .Nalbari ,Assam ,781369 and nearest area.

  • anineel
    Anil Kumar (@anineel) reported

    @ViCustomerCare Please prioritise or help to cancel the order. Details sent on DM

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare Also please change the script for the customer care persons Many people don't use chrome now so there is no need and no benifits of clearing cache of chrome or resetting the APN Noone change APN and that's not a solution Just saying it many times impolitely doesn't change it

  • Samir_Ortonite
    SK (@Samir_Ortonite) reported

    @ViCustomerCare I have eSIM support you think vi support eSIM ?

  • _Seizer_
    Aditya Raj (@_Seizer_) reported

    @Paytm @Paytmcare @ViCustomerCare I just recharged my VI SIM after a long time because my primary number, which is Jio, was having problems. In the VI app, I saw a ₹299 offer, so I recharged it directly from the app and paid through Paytm.

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare No redress yet on my complaint.