Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Roorkee, Chhindwāra, Kolkata, Chennai, Bengaluru, Jaipur, Mumbai, Noida, Contai, New Delhi, Jodhpur, Bagar, Delhi, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 6 hours ago |
|
Roorkee
|
10 hours ago | |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Kolkata
|
Total Blackout | 11 hours ago |
|
Chennai
|
Phone | 14 hours ago |
|
Bengaluru
|
Internet | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@yabhishekhd @airtelindia and @ViCustomerCare operators are already doing something like this. I tested it myself with the same device, network, and location, just switching between different plans. Postpaid versus prepaid showed a huge difference in internet speed.
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Oz (@a4oz22) reported@ViCustomerCare this ridiculous!!! Im getting calls everyday despite being on DND and raising this issue multiple times. If you cant figure this simple thing yet(per your DM's), you have bigger issues in managing your business & customers so why try to retain them?
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Deepaen Gupta (@DeepaenG) reported@ViCustomerCare Past 3 months,you are charging me unnecessarily.Customer service is useless.Everytime I raise a complaint,they keep repeating that their system is robust & continuing to charge me for internet usage even though my mobile data has been turned off the entire time.
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Vengeance (@_itz_Vengeance) reported@ViCustomerCare No network in my area Bhilai Chhattisgarh please fix it @ViCustomerCare
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FATEH KING🔥 (@IM_FATEH_KING) reportedI want to PORT My Number From @ViCustomerCare to @JioCare Because jio has more strong network in NCR Now a days, Vi Sucks.... Never Doing Recharge Now iN @ViCustomerCare bye bye
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Mehul Chopra (@MehulC) reported@ViCustomerCare still waiting for your support team to get back…
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surendra sah (@Surendr30121978) reported@ViCustomerCare 9771616678 Why private DM, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Amogh Kashyap (@AmoghKashyap3) reported@ViCustomerCare @ViCustomerCare I visited your JP Nagar Sarakki Signal store again today as instructed, and now I’m being told to come back again at 3 PM. How many times should a customer keep visiting stores for a basic SKYC reverification issue?
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Nisha (@dineshakshi) reported@ViCustomerCare I have already requested to delink my 7 number for porting in that also ur customer care people asking what is the issue u facing I simply mentioned I want to delink that also they are not doing
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sco2084 (@vega_yaa) reported@ViCustomerCare There is mobile range/network issue in my area. Service request is raised. Please have a look as soon as possible #Kudal #Sindhudurg #Maharashtra
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Military Veteran (@delta_force106) reported@ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.
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Yogesh Bavikar (@YBavikar) reported@ViCustomerCare just now there was call frm ur side, even though there was network service issue so I can't communicate with representative. Plz see d location in complaint lodged on app. SKNH hospital Narhe411041. Othr service provider hv network & not for Vi.
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Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it
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Rushi patel (@rushi379) reported@ViCustomerCare I am not interested in listening to your lecture. That's my FNF to you I will port my SIM is only solution to save money till given time you keep going **** call data generator in your ghost system and recover your government loss from customers pocket.
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Manuushya (@Manuushya) reported@ViCustomerCare Internet down since 6AM today. 2 times gave call to customer care. they are saying system is upgrading. Why VI upgrading system in morning peak time, why it cant be done in mid night just like Banking sector.
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Lalit (@LalitKumar56563) reported@NetworkVi @akshayamoondra @ViCustomerCare "It’s a complete fraud! Promised 5G, but it doesn't even connect. Now, I'm stuck with 4G, and that too has zero internet speed. Paying full money for no service is pure harassment. Stop cheating customers and fix this connectivity mess.
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Jhansi Rao (@jhansirao1) reportedDisappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!
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Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare How unprofessional, my complaint is closed without any proper resolution stating that it was just a temporary glitch, while still im facing the same problem, I have all the call recordings and proofs of the issue which is still persists. It's better to port of this pain.
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare I asked for a solution .. you only said your problems and NO SOLUTION for a long term loyal customer. I am ASHAMED TO BE AN INDIAN, where companies DONT HAVE SOLUTION FOR CUSTOMERS .. and employees are So Corrupt that they misguide any customer at any point .. no two employees of a company say one same thing .. SHAME ON ALL INDIAN TELECOM companies ..
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R (@RealRaghv) reported@ViCustomerCare The issue is in Bikaner and you are looking in Jaipur? Check DM and complete address. Lodge a fresh complaint and work accordingly! This is really disappointing 😕
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punam mohandas (@PunamMohandas) reported@ViCustomerCare @_nitink Vodafone is pretty much the dregs! Even the top management does not concern itself with complaints or unhappy customers; that attitude has percolated down to the lower rungs of the ladder! Shame on Abhijit Kishore and Avneesh Khosla!!
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Dipesh (@trulydipesh) reported@ViCustomerCare Do you know my number? (FYI, I am not a VI customer.) I expect professional response from you guys. Just don't copy paste your replies. Read the query properly and then reply. Be human, be real.
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare @ViCustomerCare what happened to corporate ethics suddenly ? Every problem faced by a customer nowadays comes with a response that " we cant help you, this is our policy " .. since when corporates started to implement customer unfriendly policies and becase so heartless to consider any exceptional situations .. every request invariably comes with an answer "No" in the name of some illogical POLICY ..
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manu tewari (@ManuTewari) reported@ViCustomerCare I realise why noone is on VI because of the pathetic customer service. During porting 10 people called ,now when they deliver a defective sim I have to go out in 43 degrees heat and get it resolved , what was originally VI's fault @Vodacom @ViCustomerCare now I lose 7 year old no
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Vipul (@vipwalia) reported@yabhishekhd but how is this possible??? there is no network slicing in @ViCustomerCare as they still have NSA only, this is practicially not possible.
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tricky (@VivekDu04199480) reported@airtelindia this is my last day to hold your sim in my phone After that I will change my wife and mom and dad mobile number converted in the @ViCustomerCare My problem is Internet is not working in my location last 40 days Tatti Airtel company @airtelnews
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Angkur (@angkursarma) reportedThe incoming calls are either getting failed or ends with a beep sound. What disastrous network is @ViCustomerCare. Thinking to shift to other network ASAP.
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SANJAY KUMAR (@SANJAYDrmr) reported@ViCustomerCare Sir, I have to leave for Canada and My son recharged my vi number on 26 th April, 2026 which is not working. My son and me are requesting for providing e-sim but vi person are denying. Kindly help me. Thanks Sanjay Kumar
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Roy Kurian (@royykuriann) reported@ViCustomerCare My Vi number ending 4565 was disconnected on 13-May-2026 due to pending DoT reverification. I’m in the UK and unable to travel now. Sent multiple emails with documents but no response from customer care. Number active since 2009, . Please help urgently 🙏