Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Indore, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, Bengaluru, Chhindwāra, Chennai, Shillong, and Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 4 hours ago |
|
Ludhiāna
|
Internet | 10 hours ago |
|
Lucknow
|
Internet | 1 day ago |
|
Bhopal
|
Total Blackout | 1 day ago |
|
Dimāpur
|
Internet | 2 days ago |
|
Bhopal
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Santanu Barua (@iamsanbarua) reported@ViCustomerCare I had a verybad experience earlier today, I’ve reached out to an agent Anusha via chat as my international roaming was/is still not working. I am a loyal VI customer but this kind of experience is apalling. For the last two days not receiving any calls (1)
-
Sandeep pareek (@sampareekengg) reported@ViCustomerCare Hi.. still sim is not active… network not coming.. not able to call or using internet..
-
Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?
-
Kailas Thatte (@ThatteKailas) reported@ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.
-
Shalabh Malaviya (@antzgomarching) reported@JioCare I am facing serious issues in Jio network. Not able to make or receive calls. It's a nightmare to raise complaint. @ViCustomerCare need help in porting two Jio number to Vodafone Idea network.. possible?
-
Mohammed Talha (@imohammedtalha) reported@ViCustomerCare So clearly, the issue is NOT simply “low balance.” I have an active ₹2249 annual plan valid until May 2027, plus additional talktime balance. I have been using the same type of annual recharge for the last 3 years and have consistently received OTPs and incoming SMS while abroad
-
Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare motherchud stop calling me **** off scammer don't disturb
-
мαѕσσм яαzα ✪ (@MasoomRaza7499) reported@ViCustomerCare Please prioritize 5G deployment, network coverage, call drop issues and internet performance across UP, especially in areas where signals are still weak or unavailable. We genuinely want to stay with and support #VinowVineed to show the same commitment to its UP customers. 🙏🇮🇳
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Calling the wrong number “my number” every single time shows you don’t even open the complaint. Either train your agents or stop the fake support. Disconnect +918691859317.
-
Nawed Mirza (@NawedMirza) reported@ViCustomerCare I didn't get any proper resolution from your side
-
shubh (@Bauaa97) reportedDear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?
-
✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@Rachita_Menon @ViCustomerCare check in V! app - 90% of #vodafoneidea problems would get rectified via the app
-
zubair ahsan (@zubairdiesel) reported@ViCustomerCare i was asking about my invoice since 5 aug … called a multiple times though on twitter too .. got the replies to wait for the resolution still no resolve so far … are you going to send it or not ?? pathetic customer care experience..
-
Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.
-
Vikram dadwal (@2010Prabhjeet) reported@ViCustomerCare My concern hasn't been solved yet, and I haven't received any call from Vodafone. Now I will go and switch. Vodafone's service is very poor.
-
Aakanksha Singh (@aakanksha_singh) reported@ViCustomerCare Again zero network problem @ViCustomerCare 😡! This is never ending issues happening every 2 months , please check and resolve the issue asap. #ZeroNetwork #Vi #MobileNetwork
-
Santanu Barua (@iamsanbarua) reported@ViCustomerCare I have the network bar from T mobile but whenever i am trying to make a call, all the network bars are disappearing. Can someone please help me on priority.
-
Chahat Bansal (@chahatb52) reported@ViCustomerCare I had already answered those questions but no response from your side till now. The store still have my activated sim in their custody without my consent at all. What kind of service you are providing to your customer ???@ViCustomerCare @TRAI.
-
Sammit Joshi (@smilingsammit) reported@ViCustomerCare My service request was rejected due to “document mismatch,” but no specific reason or details have been provided. I’m also unable to reach customer care, as the call gets disconnected automatically every time I try. Please look into this issue.
-
Mohammed Talha (@imohammedtalha) reported@ViCustomerCare There is no solution for this till now @ViCustomerCare
-
AK (@FreeSoul1581947) reported@ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over
-
RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Network issue still continue without any solution without visit same complain closed why
-
KISHOR RUPNAVAR (@KishorRupnavar) reported@ViCustomerCare My Missed Call Alert service is already active as confirmed by your 199 customer care team. However, the Vi App is still showing 'Not Subscribed' and asking for ₹30 again. The phone support executive also refused to log my complaint. Kindly look into this technic
-
Tejas More (@moret1468) reportedVi network speed caping issue with our area please check and remove network speed caping @ViCustomerCare Contact number 9699462946
-
Arihant (@ap_technopedia) reportedFacing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare
-
Hate Stop (@asgharshaikhm) reported@ViCustomerCare Vodafone is a terrible network; calls to customer care won't even go through, confirming just how bad it has become. On top of that, the recharge plans are very expensive.
-
Cat🫣 (@boy07268) reportedWorst customer care ever seen, never taking this sim again and never recommending this sim card ever @ViCustomerCare @vi @visim
-
Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare @TRAI Network coverage in Bakhrabad urf Khatai, Bijnor-UP 246734 is extremely poor. Normal voice calls break and audio is unclear, while mobile internet is unreliable. Please send your network team, verify the ground situation and install a new mobile tower
-
siddharth sharma (@_beingsiddharth) reportedOrdered vi fancy number sim on 17/08/26.. till now sim not delivered what type of customer service is this ?? Order ID :- SPPMPW17082675174 please deliver my sim. @ViCustomerCare
-
AM Yogesh (@AM_Yogesh_Dmk) reportedLeft a 10+ year @ViCustomerCare Vodafone prepaid & postpaid, and it’s been a complete nightmare!😡 Terrible network indoors, constant call drops, and even after your service team "reviewed" it, nothing changed. Time to finally port out to Airtel! 👋📉 #VodafoneIdea #Vi #Network