Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (56%)
• Total Blackout (26%)
• Phone (17%)
• E-mail (1%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Patna, Dehra Dūn, Senapati, Mumbai, Pune, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, Ahmedabad, Chandigarh, New Delhi, Kanpur, and Bengaluru.

City	Problem Type	Report Time
Patna	Internet	12 hours ago
Dehra Dūn	Internet	17 hours ago
Senapati	Total Blackout	21 hours ago
Mumbai	Internet	23 hours ago
Pune	Wi-fi	1 day ago
Pune	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Urvashi (@Urvashi82283200) reported 3 minutes ago

  They are pathetic dont use them never seen before chor like them. @ViCustomerCare @akshayamoondra …………………after multiple discussion also they are not able to feel the pain of cutomer and trying to explain the wrong patern chor khi ke i will throw this sim in dustbin soon ..

• 
  Ab Nihar (@whoznihar) reported 6 minutes ago

  Dear @JioCare @ViCustomerCare @airtelindia — I’ve used all 3 networks (Jio, Vi, Airtel), and still facing the same issues everywhere. My recharges are going to waste because I can’t properly use the services. Slow internet, frequent call drops, and poor connectivity daily problem

• 
  Mohan (@Mohan59939859) reported 11 minutes ago

  @ViCustomerCare still I am facing the Internet issue : I am not getting any reply from your end . Please look into this on priority basis otherwise I will change my sim .

• 
  Nomadic Thinker (@PhilosophyGuy_) reported 11 minutes ago

  @ViCustomerCare My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk as he is old. Kindly tell me the procedure in order to issue a new sim for him!

• 
  mandeep vasavada (@mandeepvasavada) reported 13 minutes ago

  @ViCustomerCare Most pathetic and f*c*ing service standard and commitment level by Vodafone and its customer care team eapecially Mr. Kumar no call back or nothing concrete and positive... Time for further escalation...

• 
  Nitish Kumar (@Nitishkr69) reported 16 minutes ago

  @ViCustomerCare I am unable to send DM due to technical issue. Kindly enable DMs from your side or provide an alternate way to share my details. I have all proofs ready.

• 
  Rajiv Warade (@rajivwarade) reported 19 minutes ago

  @ViCustomerCare @ViCustomerCare - No one contacted me for this issue

• 
  Ravi Prakash (@ravi9508prakash) reported 22 minutes ago

  Applied for port from Airtel to VI on 3 April, still pending as of 9 April. Exceeded 3–5 days timeline as per TRAI guidelines. Airtel says under process, no resolution yet. UPC Code: AB248146 @AirtelIndia @ViCustomerCare @TRAI

• 
  Prakash Lakhani (@LakhaniPra22108) reported 24 minutes ago

  @ViCustomerCare Hi, I deleted my number from timeline. My no. 7311152557. Bill already paid yesterday but still no network. Also I don’t receive any bill info, how will I know due date & amount? Please restore urgently.

• 
  vote for nota (@desh_Bhakt_0001) reported 24 minutes ago

  @ViCustomerCare My net is very slow i am unable to do a single class

• 
  Vijay Mehta (@GrumpyVeekay) reported 25 minutes ago

  @ViCustomerCare Seems Customer Care & Social Media team treats Priority Cutomers/Sr. Ctzns. as barking dogs who will keep quiet after some time. No reply/resolution recd. to E-mail/Tweets. YOUR CUSTOMER CARE IS PATHETIC. This is the view of “priority customer & 73 yrs. ....1/2

• 
  SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported 27 minutes ago

  @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

• 
  Vishal S (@vishalshyams) reported 27 minutes ago

  @ViCustomerCare Now a days not even receiveing sms in your network

• 
  Mk (@Moinudd62852259) reported 29 minutes ago

  @ViCustomerCare 2+ months & still no working 5G on my postpaid with Vodafone Idea Limited. Fake “resolved” updates, but service is dead. Still being charged. Escalating to Telecom Regulatory Authority of India & Department of Telecommunications. Fix it or legal action next.

• 
  Jayususeria (@0007Suseria) reported 31 minutes ago

  @ViCustomerCare Issue :If my recharge is over but i dont want call recharge i just want internet recharge will it will be valid? And which recharge it will be?

• 
  SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported 34 minutes ago

  @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

• 
  Pratik Nayak (@PratikOES) reported 35 minutes ago

  @ViCustomerCare What rubbish u r doing? No resolution so far

• 
  Rupali Gadhave (@rupali_1989) reported 36 minutes ago

  @ViCustomerCare How many times do I need to complain? No signal, no internet for days now in alephata This is pathetic service. I am seriously considering switching to another provider if this is not fixed ASAP@TRAI

• 
  Ashu ( आशु ) (@ashutwit) reported 39 minutes ago

  @ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.

• 
  Oues Momin (@iamoues) reported 40 minutes ago

  @CRED_support Just got a call from your support and I've been told to wait for 72 hours more. I demanded for a compensation and was said no. 3 days I have to wait. 3 days my service is inactive. @ViCustomerCare please don't let cred as a platform for recharge. And **** you cred. ********

• 
  Debasish Das (@das_debasish81) reported 44 minutes ago

  @ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818

• 
  Pratik Nayak (@PratikOES) reported 46 minutes ago

  @ViCustomerCare even after plan recharge of 6 months my sim is not registered in network and i cant place call or use data. Is this money looting scam? Immediately resolve this

• 
  Nitish Kumar (@Nitishkr69) reported 47 minutes ago

  @ViCustomerCare I contacted customer care but they did not solve my problem so I tweeted this and I am still not able to DM you, I want my issue to be resolved as soon as possible.

• 
  Deepak Salwan (@blueaquarian123) reported 49 minutes ago

  @ViCustomerCare You are not of any help. The world's MOST HORRIBLE CUSTOMER SERVICE IS VODAFONE INDIA.

• 
  Security Bomb (@bugmania1337) reported 50 minutes ago

  @ViCustomerCare continuous call disturbance and low quality over calls and the internet in my area needs assistance. Earlier your one team member visited things that had improved a little bit but got even worse now. Kindly help me out.

• 
  Ashutosh Rout (@Avinav1996) reported 52 minutes ago

  Dear Team,i didn't receive 4G and 5G network coverage last 2022 I have raised multiple complaints but no resolution from u r end @JioCare @ViCustomerCare showing emergency calls only in indoor and 1 network bar in outdoor calling and internet speed issue.. location Ghijore 201307

• 
  Siva Gabu (@iamsivagabu) reported 58 minutes ago

  @ViCustomerCare Even after home kyc if sim suspended because i didn't answered some spam calls for secondaryverificationwhich is no information. This is called atrocity of service provider. My account number 88787800. @JioCare @airtelindia Do you have any clue.

• 
  SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported 59 minutes ago

  @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

• 
  JAAT_FX (@RohitCh93451259) reported 59 minutes ago

  Hey Vi, My internet has been completely down on my number since 12 AM today—neither internet nor VoLTE is working. Will you be able to resolve this issue, or is it time for the company to shut down? I am even posting this by connecting to WiFi. @ViCustomerCare

• 
  Uma Nair🖤❤️ (@UmaNairC) reported 1 hour ago

  Hi @ViCustomerCare I have been having very bad network problems for the past month and the internet is even worse. I have been using your network for the past 10 years and due to this problem I am going to switch to another network.👎👎 Waste andalso didn't 5g @ViNewsOfficial 👎