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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 27: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 25% Total Blackout (25%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Delhi, Kolkata, Patna, Udaipur, Pune, Chhindwāra, Mumbai, Ranchi, Bengaluru, Sūrat, Dehra Dūn, Gurgaon, Cochin, Patiāla, and Kanpur.

CityProblem TypeReport Time
Delhi Internet 5 minutes ago
Kolkata Total Blackout 1 hour ago
Patna Internet 2 hours ago
Udaipur Total Blackout 3 hours ago
Pune Total Blackout 3 hours ago
Chhindwāra Phone 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • DKaushik07
    Devender Kaushik (@DKaushik07) reported

    Here’s a professional and impactful Twitter/X post you can use: I am totally frustrated with the service of @ViCustomerCare. I have visited multiple VI stores more than 6 times and also contacted customer care several times, but still unable to get my UPC code.

  • raduldev
    Raduldev (@raduldev) reported

    @ViCustomerCare it's been more than 24 hours after taking duplicate sim, no network not able to register to network. Any help will be appreciated.

  • 175f62e3c3e4473
    VN (@175f62e3c3e4473) reported

    @ViCustomerCare I am experiencing persistent, poor call quality in Kochari (591340). Multiple complaints have gone unresolved. Please address this urgently; otherwise, I will be forced to port my number. @Vi

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

  • gujjuchokkra
    pratikd (@gujjuchokkra) reported

    @ViCustomerCare lot of issues now deactivated ir but still getting charged

  • Sam_Mahajan13
    समाधान महाजन (@Sam_Mahajan13) reported

    @ViCustomerCare Which are the basic service validity plans? I don’t want any unlimited calls or Data just want to receive SMS and Incoming calls. So how can I get validity? Which recharge I will do?

  • krpiyushh
    Piyush Kumar (@krpiyushh) reported

    @Akshit_Sar @ViCustomerCare To use unlimited 5G, the network must be connected to 5G band not 5G mode. To check this, use netmonster app.

  • aadi_9325
    Aditya Ghodke (@aadi_9325) reported

    @ViCustomerCare F*** your false advertising. You claim to have a"world-class 5G ready"network, but your service here in Pune is absolute garbage. Switching to you was a huge mistake, and your customer care is the worst I've ever dealt with. Beyond angry that I’m trapped for 3m

  • manoj63508
    Manoj Sharma (@manoj63508) reported

    @ViCustomerCare My vi number not working. No service. Emergency calls only. Number - 7413014830.

  • aadi_9325
    Aditya Ghodke (@aadi_9325) reported

    **** you @ViCustomerCare your internet sucks

  • TejasJ
    Tejas Prakash Jhaveri (@TejasJ) reported

    @ViCustomerCare Does Vodafone Idea has network in tourist places like Gulmarg and Sonamarg in Kashmir?

  • vikram_scmit
    Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported

    @ViCustomerCare is there any network 🛜 problem in Jaipur, I am having 2 VI SIMs and both showing No Service. I have tried all troubleshooting tricks, still there is no any Signal.

  • blessed_soul_18
    Ashu Dhumal 悟 (@blessed_soul_18) reported

    @ViCustomerCare No Sana you will not have to, tell me how can I port my sim to another network without recharge because you guys have made it very obvious that issue is not solvable.

  • YBavikar
    Yogesh Bavikar (@YBavikar) reported

    @ViCustomerCare What happened about network, hv u checked at that location. U asked le location where i don't get network. It is a huge Hospital. As usual u nothing done except westing my time. Fake assurance call repeated same question No solution no proper service. @TelephoneAuthorityOfIndia

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @replytoindra seems to be a problem based on circle for #vodafoneidea - hey @ViCustomerCare - pls resolve Indra's issue.

  • Piyush_Rupawat
    Pooran singh Rathore (@Piyush_Rupawat) reported

    Hi,@ViCustomerCare You are turning out to be my worst experience, today again got an issue which is of no incoming, no outgoing and no internet connection. I have an active recharge 5G pack of 2 months and checked everything it's all okay. Pls look into it. #Vi #customerservice

  • himan5husharma
    Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported

    @ViCustomerCare This has been an extremely disappointing experience. Despite multiple follow-ups, there has been no proper response, no accountability, and no clear resolution from your side. Disgusting service quality with equally disappointing customer support resolution.

  • sunilbanerjee48
    Sunil Kumar Banerjee (@sunilbanerjee48) reported

    @ViCustomerCare what a shameful service of yours! A VI agent came to me to port my number on 22nd May, but the number is still not ported into VI

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare No network at pin code 799101, how generate UPC to port the number 7430016678

  • mahanty_a
    Anshuman Mahanty (@mahanty_a) reported

    @ViCustomerCare Vodafone Idea is a complete fraud. You didn't solve my network issues and now harassing me for making postpaid bill payments for services that I have not even used. I have thrown your SIM card to the place it belongs- the GUTTER! Stop expecting any payment from me.

  • Viralfoodrecipi
    Viral Food Recepies (@Viralfoodrecipi) reported

    Hello @ViCustomerCare How many months will it take to address this issue? Please help @TRAI

  • royidot
    Amal Roy (@royidot) reported

    @ViCustomerCare Unlimited Is Fake! Don't Go With This Network!

  • iamsuds
    Sudhanshu Saria (@iamsuds) reported

    @ViCustomerCare Can you tell me if it is possible to simply call and speak to a human over there? The call numbers, phone numbers are expertly designed to trap the customer into an endless array of AI options. Is this intentional? do you not like speaking to your customers?

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • VishalBhardiya
    𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗷𝗷𝗮𝗿 🇮🇳 (@VishalBhardiya) reported

    @ViCustomerCare It's been hours and still no update from your team, @ViCustomerCare. You mentioned this is on priority. Can I please get a clear answer on when RCS support is coming for iPhones? #Vi #RCS

  • Rock_on_Nishant
    Nishant Chaturvedi (@Rock_on_Nishant) reported

    @ViCustomerCare I need my extra data to use but unfortunately for your just because your unable to fetch. I can't use that. So fix it.

  • DilipMe46883127
    Dr._Dilip_Meena (@DilipMe46883127) reported

    @ViCustomerCare what happened no any network available in this area only emergency call Address-VPO- Bajor,Sikar (332403) Mobile number-9784152189 Alternate number-9511528515 Problem-no network (emergency call only)

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

  • njm_official_
    N.Jayanth Maheswar  (@njm_official_) reported

    @KapiL_ShaH No call from delivery agent . Customer care is useless @ViNewsOfficial @ViCustomerCare