1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Lucknow, Bhopal, Guntur, Kanpur, Bengaluru, Chhindwāra, Kolkata, Cochin, Jaipur, Raipur, New Delhi, Patna, Nashik, and Pathanāmthitta.

CityProblem TypeReport Time
Guwahati Internet 2 hours ago
Lucknow Internet 11 hours ago
Bhopal Internet 17 hours ago
Guntur Total Blackout 2 days ago
Bhopal Phone 2 days ago
Kanpur E-mail 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Not yet Solve the issue . Not able to call and not able to use internet on 5G and 4G network. 24 Hours passed. Is this possible or not ?

  • Valmikihoon
    VALMIKI (@Valmikihoon) reported

    Hey @ViCustomerCare there is no network in our area from last 7 days. Where u hiding?

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Can you confirm Network issue can solve today. Currently 5G network available but Cant open internet page.

  • gill10829
    Rajinder S Gill (@gill10829) reported

    @ViCustomerCare @VodafoneGroup Is Not Working In Tughlakabad Extension New Delhi Since Evening... Data & Voice Services Are Badly Affected... @TRAI

  • Valmikihoon
    VALMIKI (@Valmikihoon) reported

    @ViCustomerCare Solved the problem or else we will port to another company.

  • Mrchoubey_
    Aashutosh choubey🇮🇳 (@Mrchoubey_) reported

    @ViCustomerCare @JioCare coming to you buddy... Please help me

  • iamyou198812
    iAmYou (@iamyou198812) reported

    @ViCustomerCare Please update the status of the complaint correctly based on the information you have shared the ticket should be in progress but the app is showing it as closed.

  • dstecknowledge
    DSTK (@dstecknowledge) reported

    @ViCustomerCare Don’t send such generic messages, deep down your executive doesn’t even wants me to use vi because I’m raising complaints of slow internet speed over and over?

  • ackyvatsal
    Vatsal Agarwal (@ackyvatsal) reported

    Complete network dark zone in TDI City, Moradabad! No mobile data, constant call drops. We are surviving entirely on broadband. ​I have 10 premium household connections ready to port to whichever operator installs a tower here first. @JioCare @ViCustomerCare @Airtel_Presence

  • agrawalpramod75
    Agrawal Pramod (@agrawalpramod75) reported

    @ViCustomerCare @jagograhakjago we have generate request for PORT out that is being rejected by you delibaratly ARRANGE TO PORT OUT IMMEDIATELY as you are involved in fraud, over charging, no network

  • polkaDot3188
    Bipin Banavalikar (@polkaDot3188) reported

    Dear @ViCustomerCare, port request for my father from @airtelindia to VI is missing. SIM delivered on 20 Jul, ₹854 paid. On 21 Jul, your rep asked us to cancel and promised activation in 3 days. Customer care now says no port request exists. Please resolve urgently. Thank you

  • Sreeghrita
    Ghrita Sreegiri (@Sreeghrita) reported

    @ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare @ViCustomerCare hey vi I have talk about my engineer visit request with your agent rohit But in dms he didn't even mention about my problem what is wrong with you vi ?

  • VinkeshT
    Vinkesh Thareja (@VinkeshT) reported

    @ViCustomerCare Dear Sunita Thanks for reaching out to me, I am facing similar issues in BD Can someone reach out to me urgently, since some important banking tasks are on hold since I am not able to access net This is extremely urgent. I have tried from this side but not able to connect.

  • moonart12
    pankaj chandrakala vasant patil (@moonart12) reported

    @ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.

  • humanofdholera1
    Tamoghno chaudhuri (@humanofdholera1) reported

    @ViCustomerCare @Drnandu_deepu Worst kind of service. No signal and no or very very slow data speed most of the time. Network team is closing complaints with fictitious resolution.

  • SanatanHiDharm
    Sanatan Dharm - Ek Hi Dharm (@SanatanHiDharm) reported

    @airtelindia @ViCustomerCare Network has become Pathetic....Saw Zero Network in Udaipur and now in Kolkata

  • ranjank29
    rajiv (@ranjank29) reported

    People of @ViCustomerCare ,it’s a basics decency to send message outlining you are under outage in specific areas of Pune since last evening, ur data plan not working, I am not too sure if voice call works either , when are you restoring?

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Due to internet not working fully i will not paid your bills and others payment. All the late fee will be claim from your amount.

  • SapphireSoftwa
    Sapphire Software Solutions (@SapphireSoftwa) reported

    Hello @ViCustomerCare It's been 4 months since I reported serious network issues, but there's still no resolution despite multiple complaints. I keep getting assurances while the problem continues. Please provide a permanent fix instead of repeatedly closing complaints.

  • adityakrjha77
    Aditya Kumar Jha (@adityakrjha77) reported

    @ViCustomerCare You mentioned in DM that you do not have provision to ask Income Tax Deptt. to extend the due date. Fair Enough. But surely you do have the provision to ensure proper internet service in my area. At the very least please get the internet connectivity in my area fixed asap.

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Any Update on my Complaint or just pass day by day . 3 Days now no progress after given all required details by DM.

  • skejanthkar
    To the point (@skejanthkar) reported

    Hello @ViCustomerCare I applied for port out request. Your customer care firstly declined saying it is family plan and when I delinked the other phone number via VI app as separate connection, it has been pending for over two weeks. Why should I pay bill despite not using?

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare As per our conversation i have shared both Locations. Hope you arrange to solve this issue soon. 48 hours not able to use phone.

  • jmishra11
    JAGANNATH MISHRA (@jmishra11) reported

    @ViCustomerCare @viindia The company has not resolved issue

  • KKawtikawar
    Krishna (@KKawtikawar) reported

    @ViCustomerCare I have contacted customer care, visited the retailer, and tried every possible way to resolve my porting/recharge issue, but I still have no solution. Please investigate and resolve this urgently. If not, I'll escalate to the Appellate Authority and Consumer Comm

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail

  • onnonya_tweets
    Ananya Sarkar (@onnonya_tweets) reported

    @ViCustomerCare Many thanks for acting like a bunch of idiots. The matter will be taken up with the higher levels. Thanks. Also, because I myself was thinking of taking a new postpaid connection, this type of behaviour has made me go to other service providers. Thanks. 🙏🏽

  • rakesh_piecrush
    Rak Patel (@rakesh_piecrush) reported

    @ViCustomerCare No need to update just remove family plan and let me port to other network 🙏🏻🙏🏻🙏🏻🙏🏻

  • nileshgiri34
    Nilesh AI (@nileshgiri34) reported

    @ViCustomerCare There is no concern I chose MNP. No 5G network! No speed! In WFH no range! 😕 Affected my job too. Bye bye 🫂