Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Guwahati, Hyderabad, Shimla, Mumbai, Chhindwāra, New Delhi, Kannur, Bhopal, Patna, Pune, Roorkee, Chennai, Bengaluru, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 49 minutes ago |
|
Guwahati
|
Total Blackout | 2 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Shimla
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Chhindwāra
|
Phone | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Moulik (@ankurmoulik) reported@ViCustomerCare Please check your DM. My issue is still not resolved.
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Aditya Ghodke (@aadi_9325) reported**** you @ViCustomerCare your internet sucks
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Viral Food Recepies (@Viralfoodrecipi) reported@ViCustomerCare How many years would you take to address this issue?
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Ankit Sourav (@annkit341) reported@ViCustomerCare How bad your network can be? Rare signals,No OTP getting received, No outgoing calls connecting. Even when I want to port out of your network, even for that OTP is not coming. Help me get OTP on my number, I'll port to something else. @TRAI @DoT_India
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Vinay Juneja (@vinayjunejaa) reported@ViCustomerCare @imnavin8 @ViCustomerCare my sim is active, but i'm not able to make or receive any calls from the past 24 and same goes for my mother.? What's the real problem here? can't call even 199.
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R (@RealRaghv) reported.@ViCustomerCare, you said everything is working fine in location which I've shared you before porting in and now when I visited that perticular location. No Network No Call No Internet Porting out soon!
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surendra sah (@Surendr30121978) reported@ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.
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Damodar (@Dam0896) reportedHi @ViCustomerCare, I need urgent help. My relative's number 9168842613 is unable to receive incoming calls and OTPs. This is an emergency as they are unable to complete a gas delivery. Please check for any service blocks or network issues also the no. Is active and recharged
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sco2084 (@vega_yaa) reported@ViCustomerCare Just now I received SMS stating that the network issue is resolved but it's not resolved. I have sent back the complaint ID via SMS to 53933
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Giridhara Joshi (@GIRIJOSHI) reported@ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.
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Nitin Kamalasanan (@nithin_kamal) reported@ViCustomerCare Correction it's @Airtel_Presence network.
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𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗷𝗷𝗮𝗿 🇮🇳 (@VishalBhardiya) reportedt's 2026 and @ViCustomerCare still hasn't enabled RCS messaging support for iPhones in India. iOS 18 features are useless without proper carrier support. When will Vi users get this basic update? @VodafoneIdeaIN #RCS #Apple
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare Chandani - in your response I still didnt get the information on - 1. Why the blood relation thing was not known and communicated by your employee to me ? 2. Why am I being penalised and harassed for information gap between you and your other employees ? 3. How do you plan to compensate a long term loyal customer for the trouble caused by your INFORMATION GAP.
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Manish (@manishmalaviya) reported@ViCustomerCare Hi ! I truly feel you want to make things right. Regarding my concern, please help with the direct contact number for further assistance to explain things Manish
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Mr. India (@mrindiaO11O) reported@ViCustomerCare My village name is Teerath in Bundi district on Rajasthan near Kota & there are no 5g network.
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Sanidhya Chouhan (@Vidhayakbadmos) reported@ViCustomerCare @ViCustomerCare my issue is still not solved yet
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Mridul Kr Garg (MKG) (@Mggarg) reported@ViCustomerCare Does Vi CC team gives response on the posts only? Why don’t they respond when the customer DMs them?
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Angkur (@angkursarma) reportedThe incoming calls are either getting failed or ends with a beep sound. What disastrous network is @ViCustomerCare. Thinking to shift to other network ASAP.
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@ViCustomerCare Stop sending scripted replies. Use the screenshot, CAF no. or transaction ID I already shared to verify the payment amount & last payment date. Real support solves issues, not copy-paste replies. This is exactly why #AI will replace bad support first. #VI #customerhelp
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Nigar Shaikh 🦋 (@NigarShaikh18) reported@ViCustomerCare I have been raising issue with my vi simcard since last week that I am not able to send any messages on any number even though I have already have pack necessary.I have also mailed it but the issue was resolved without any resolution.
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Vipul (@vipwalia) reported@yabhishekhd but how is this possible??? there is no network slicing in @ViCustomerCare as they still have NSA only, this is practicially not possible.
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✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@replytoindra seems to be a problem based on circle for #vodafoneidea - hey @ViCustomerCare - pls resolve Indra's issue.
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the_Gadget_kida (@darshangauswami) reported@ViCustomerCare I am a NRI and dont have more time here in pune but since last 2 days just wasting my time and no solution on my concern. I have raised request for post2Pre and now received msg that its not possible. And I don't know the reason. I need urgent solution on this concern.
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Avijit Aich (@AvijitAich3) reported@ViCustomerCare Worst network work in the world. It was good that there was such a network on the way to wipe out India. The way it has reached the bottom of the stock market has been good. Faltu network I feel good and can't use 4 months money. Airtel Jio is much better than this. Let Gandu's।
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Pragyan (@pragyantrivedi_) reported@ViCustomerCare @ViCustomerCare Premium price. Poverty-level service. Your delivery agent, Sachin Kumar, is bleeding my patience dry with endless fake updates. My grievance is a ghost in your dead system. Is this how your brand dies by sheltering incompetence? Wake up n resolve this @DoT_India
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Nitin Kamalasanan (@nithin_kamal) reported@TRAI My mother has not been able to receive any incoming calls since yesterday. She is using the @ViCustomerCare network. To my knowledge, under the new regulations, providers are not permitted to block incoming calls even ifuser has not recharged.
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Ramesh Kumatagi (@RameshKumatagi) reported@ViCustomerCare Complaint was closed but the issue still exists. What's the point of complaint if it can be just closed without contacting/confirming from customer
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Kush Agarwal (@kushgrwl) reported@vikas_revivo @ViCustomerCare Ya that's the plan. It opens at 10. So need to waste morning hours on this idiotic issue.
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¯\_(ツ)_/¯ (@PranavDixit) reported@ViCustomerCare just help me convert my plan to prepaid quickly and we’re good
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pratikd (@gujjuchokkra) reported@ViCustomerCare still issues not resolved