Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 19 hours ago |
|
Mumbai
|
Internet | 23 hours ago |
|
Shillong
|
Phone | 24 hours ago |
|
Lucknow
|
Total Blackout | 2 days ago |
|
Pune
|
Phone | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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chetan sonawane (@chetans217) reported@VodafoneIN_News @ViCustomerCare there is no network/service since morning to My VI sim. Also not able to login vi app to report issue as OTP is being received on mail and no network to sim. This is my important sim and want it resolved asap
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have stayed with Vodafone from 2007 , still showing faith. Still facing normal network and Internet issues in Bangalore ! Pathetic , Airtel and jio works better
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare “we are reviewing the concern.” Either resolve the issue with a proper written explanation and reverse the disputed charge, or clearly tell me that Vi is refusing to resolve it.
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Mehul Chopra (@MehulC) reported@ViCustomerCare Again ur network has gone to the familiar 1 or 0 bars. We are again not getting any network at different places in our house. Why is this issue happening again and again????
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @DoT_India @TRAI Please take note of this issue and guide me on the appropriate consumer grievance mechanism. Screenshots of the actual Vi bill are attached as evidence.
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Rehan (@itsmeRehanR) reported@ViCustomerCare No resolution yet. It has been 1 week @ViCustomerCare
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the SIM only delivers 3G or 4G speeds. My request to Vi is this: if you offer a 5G plan, ensure the service quality matches the capability so that customers don't have to constantly toggle 'Flight Mode' to get a connection. I believe that if a customer is loyal to the company,
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NEETEESH KASHYAP (@Iam_neeteesh) reportedPorted from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852
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Yakup sherif (@Mr_Sha_11) reportedDear @ViCustomerCare @TRAI I am writing to raise a complaint regarding my Vi mobile number 86818851**. I did not recharge the SIM for around 40 days. After that, the SIM was activated, but now when I try to recharge, the available plans are showing as “Invalid”.
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stev (@rcg_cd35oo) reported@ViCustomerCare @_harsh_barad_18 sakshi is intentionally not helping me.. she has time to reply to all but not solving my issue
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? +919582050404 belongs to Vi and is blasting property spam. Read the complaint properly for once and take action instead of repeating the same reply.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Please consider this my final request for a proper resolution. I need action, not another “please wait” message. Complaint Ref: 4-189834810908
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired today. Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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Bruce Patel (@BruceWayne_42) reportedYeah... Keypad phones don't use data. Atleast think about the poor. @airtelindia @reliancejio @ViCustomerCare
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असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported@ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?
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YaaR Anjii {CLOSED} (@Helly_squadd) reported@ViCustomerCare don't do this ****
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare
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Ashutosh (@unashutosh) reported@ViCustomerCare Why is there no resolution yet? It has been 5 days. You guys are making excuses only.
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?
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sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
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Muhammad Kathrada (@MKathrada1) reportedHey @ViCustomerCare, my internet has been painfully slow for weeks. I filed a complaint 10 days ago, but you have done absolutely nothing to resolve it. Why am I paying for a service I cannot even use? Fix my network speed immediately! #Vi #PoorService #InternetDown
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Rizwan (@rizwanaarifbpl) reported@ViCustomerCare This issue started again. I recharged yesterday but still getting plan expired sms.
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Abhijeet (@Abhi_m02) reported@ViCustomerCare What response you are waiting for???? Not received resolution and you are expecting response?
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India “Please delete the number for privacy” = you want the complaint to disappear. The number is the evidence. Disconnect +919953015328 and update here. Stop trying to hide the issue.
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Naren (@Narendra1590) reported@ViCustomerCare I have sent mail with all the details you requested, please help me with network issue
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Tank Devang R. (@tank_devang) reported@ViCustomerCare I accidentally recharged the WRONG Vi mobile number via Google Pay today. I request your urgent help in reversing/cancelling the recharge and refunding the amount, if possible. The incorrectly recharged number: +91 8000******* Please help me resolve this issue. 🙏
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Asad Ansari (@theasadansari) reportedI sent you contact number 12 hours ago but I have not been contacted yet, please take note as there is some emergency. @ViCustomerCare
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the company should be loyal to the customer. Please note that if the 5G network and 5G internet speeds are not improved, the company Please ensure proper Plan Consider @TRAI
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Krishna Rai (@krishna_rai_01) reportedI had a thought why jio and airtel are successful as compared to @ViCustomerCare . Then i placed new sim request with VI & now i have all the answers. 2 days no updates, amount paid , no. selected but still waiting for my sim card at last fed up with service i canceled my order
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Parth Kakadiya🧑💻 (@parth1320) reportedFinally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!