Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (25%)
• Phone (17%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Indore, Chhindwāra, Kolkata, Pune, Mormugao, Hyderabad, Ahmedabad, Guwahati, Patna, Dhanbād, Lucknow, Delhi, Trichūr, and Aurangabad.

City	Problem Type	Report Time
Mumbai	Internet	12 hours ago
Mumbai	Internet	21 hours ago
Indore	Total Blackout	1 day ago
Chhindwāra	Phone	1 day ago
Chhindwāra	E-mail	1 day ago
Kolkata	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arman Ali (@armanali2308) reported 7 minutes ago

  @ViCustomerCare can you please tell me how to connect your customer care in calls??? It is very hard to use 199 for your support assistance.

• 
  Devender Kaushik (@DKaushik07) reported 9 minutes ago

  @ViCustomerCare Did we choose VI service just to suffer from poor network and poor customer support?

• 
  surendra sah (@Surendr30121978) reported 15 minutes ago

  @ViCustomerCare Very very poor service, zero signal at pin code 799101.

• 
  Muzammil Mukhtar (@aquarianfin) reported 16 minutes ago

  @ViCustomerCare how do I cancel Amazon prime activated with my pack?

• 
  ONKAR GANORE (@onkarganore) reported 17 minutes ago

  @ViCustomerCare Shortly means in how much time ? As per your app it was expected to get statement within 30 min. Are you deceiving customers with wrong commitments.On customer care, I heard that you are installing more than 100 towers per hours. Can you share evidences @ViCustomerCare @TRAI

• 
  Bear-In-Arms (@deshkibhaloo) reported 18 minutes ago

  @ViCustomerCare You guys still charges for caller tunes and missed call alerts in 2026 when the competition gives it away for free. Network expand karne ka paisa nai, agaye chuddiya todne. Airtel’s priority network is a step into the future.

• 
  Anuj Patel (@luckypatel9889) reported 18 minutes ago

  3/ @ViCustomerCare Problem started because years ago I corrected my DOB in Aadhaar. Old DOB: 17/10/1997 Corrected DOB: 16/10/1997 Same Aadhaar number. Same person. Same photo. Same name.

• 
  Devender Kaushik (@DKaushik07) reported 20 minutes ago

  @ViCustomerCare Why doesn’t your customer care team have any valid reason for this? Is this the kind of service you provide to your customers?

• 
  Memecist. (@DalviShivaraj) reported 24 minutes ago

  @ViCustomerCare shameless thieves. You instantly pocketed my recharge money after 6 months but gave me a DEAD network. No signal at all. Forcing customers to physically visit a store for your backend incompetence is a literal scam. Absolute trash tier telecom. #ViIndia

• 
  sahel ghosh (@sahelzz) reported 25 minutes ago

  @ViCustomerCare U morons still charge for miss call alert, U charge for callertunes, U charge for voice mail, U charge calling special no or ivr portals, U people are scammers, No proper network, But charging premium.. L a u r a p h o n e

• 
  ଦୁର୍ଭାଗ୍ୟଗ୍ରସ୍ତ (@Utkala_Kalinga) reported 26 minutes ago

  @ViCustomerCare False advertising. Odisha circle doesn't have eSIM support. This shows you are biased and partial to your customers. Odisha is not your priority.

• 
  Divyansh Saksena (@divsksna) reported 26 minutes ago

  @ViCustomerCare It’s been more than 36 hours that I can’t access my number, this has to be the most incompetent customer service

• 
  Ram Yaduvanshi (@ram4uuuu) reported 26 minutes ago

  @ViCustomerCare "Hello @ViCustomerCare, I have migrated from Postpaid to Prepaid. Network is active, but outgoing calls are not working. App shows 'First recharge pending' even after paying ₹299 yesterday. Request you to activate my FRC urgently. Number:

• 
  Amit Dengri (@Amietdengrri) reported 28 minutes ago

  @ViCustomerCare @airtelindia @airtelnews I am already your customer

• 
  𑀢𑀻𑀭𑀘 𑀓𑀼𑀫𑀸𑀭 🚩 (@Imdhirajkumaar) reported 28 minutes ago

  Hi team, We are using two consecutive VI  numbers  and we have recharged number 1 on Thursday and today while recharging for 2 mistakenly we have recharged again for 1.  No response even after sending mail to customer care @ViCustomerCare

• 
  MILAP PAREKH (@MILAPJP) reported 31 minutes ago

  @ViCustomerCare @ViCustomerCare it has been more than 3 months More than 20 emails and reply but no resolution from your side ,my parents both senior citizens visited store saveral times but this is purely mental harassment.@JioCare will message you

• 
  Ateekur (@Ateekur__) reported 34 minutes ago

  @ViCustomerCare I have two sim one without any recharge plan and the other one with 365 recharge plan which provide 12 to 12 and 5G unlimited data But the problem is the sim with without recharge plan have 5g network but the sim in which I have a recharge plan never connects with 5G Why?

• 
  Bhanu (@bhanu_maitry) reported 36 minutes ago

  @ViCustomerCare No indore service in home and poor coverage no service in home please install vi tower in my village thakurpali pin code 495688 Chhattisgarh

• 
  Aazad (@Ajadsingh19) reported 37 minutes ago

  @ViCustomerCare Hello Akash, so far haven’t received any call? Additionally, please let me know the status of complaint?

• 
  Manikanta AS (@manikantaas) reported 38 minutes ago

  "The number doesn't belong to Airtel". Of course it doesn't NOW, because your failure forced me to port out! Disregarding a Deaf & Mute customer's rights is unacceptable. Big thanks to @ViCustomerCare for following TRAI rules perfectly, charging just ₹7 for MNP with a FREE SIM.

• 
  Neeraj Singh (@Neeraj007P) reported 40 minutes ago

  VI India’s network is pathetic—constant outages and zero seriousness. Fix it or lose customers. #VI #Network down @ViCustomerCare

• 
  Observer (@Gandhi_RKK) reported 42 minutes ago

  @ViCustomerCare I am not at all happy with the conversation. You didn't even register my complaint and we're not ready to share a complaint no. @Trai

• 
  Yogesh Bavikar (@YBavikar) reported 44 minutes ago

  @ViCustomerCare 1st improve ur network then launch another Ur sim

• 
  R (@RealRaghv) reported 45 minutes ago

  If not resolving issue, not recharging Vi sim anymore. @ViCustomerCare

• 
  Mr Techie (@Mr_Techi_Indian) reported 49 minutes ago

  @ViCustomerCare Please read what i wrote. I dont need any assistance. I’m not your customer!

• 
  Sri 🇮🇳🇮🇳 (@RaSrirahul72) reported 50 minutes ago

  @ViCustomerCare Ported to airtel because no network of Vi.

• 
  Venkatesh N (@E207473N) reported 53 minutes ago

  @ViCustomerCare Do you have 5g coverage in Chennai? I am currently having an airtel post paid, but if you can assure good service. I can switch over to VI

• 
  Chandan Kumar (@chandanjarvis1) reported 56 minutes ago

  Funny how @ViCustomerCare calls me 2-3 times daily for recharge reminders, but after multiple complaints about poor network speed and calling issues, complete silence. If only customer service worked as fast as your collection team. @ViCustomerCare

• 
  ŔÁŃÌŤ ÀĽÍ (@AliSke2718) reported 58 minutes ago

  @ViCustomerCare If the service genuinely improves, many people here, including my entire family, may return to Vi again.

• 
  WHY AM I STILL HERE (@carnation_me) reported 60 minutes ago

  Hi @ViCustomerCare I was just recharging my number from the VI app, while the amount has been debited from my card but the transaction has failed on the VI app. Please help