Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 13: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Total Blackout | 11 hours ago |
|
Pune
|
Phone | 15 hours ago |
|
Chennai
|
Internet | 21 hours ago |
|
Imphal
|
Internet | 23 hours ago |
|
Tiruchirappalli
|
Phone | 2 days ago |
|
Nagpur
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Please improve your service so that people stay with you, rather than driving away those who are already connected.
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stev (@rcg_cd35oo) reported@ViCustomerCare @_harsh_barad_18 sakshi is intentionally not helping me.. she has time to reply to all but not solving my issue
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JiTESH BANGAL (@jitesh_bangal) reportedWorst network The internet does not work when needed. The network is full but where does the internet go down? And this is not a problem of one day, it is a daily problem. @ViCustomerCare
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VIVEK THAKUR (@vkthakur0907) reported@ViCustomerCare I already send details too many times, but still it's sucks
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Vishal Shah (@vkshah1981) reported@Airtel_Presence @airtelindia @ViCustomerCare To my utter disgust, they are sending me an invoice of Rs. 179.53 for services that they could not fulfill as promised. I had been their customer who paid 6 months in advance. This is how they repay their loyal customers.
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Z (@Malyk421) reported@ViCustomerCare Issue is not resolved yet . What's benefit of having Unlimited 5G Recharge when I'm not able to use it. Your network Shows 5G in Mobile but data is again deducted from Daily Quota .
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Aman Aryan (@amankum32420949) reported@ViCustomerCare My active pack has 3 days left but data suddenly stopped! App shows 'Unlimited' data available but gives an 'unable to check data services' error. My urgent file submission is stuck due to this network glitch. Please resolve this, for more details DM Me
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nitish rawat (@nitshevil) reported@ViCustomerCare I didn't get any help from your team, I really feel ashamed of using the VI sim for more than 15 years, this is how to treat with your renowned customer. Airtel is far better than VI. @airtelindia
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Akshay Dwivedi (@AkshayDwivedi07) reported@ViCustomerCare @airtelindia @JioCare bhagwan ke lite network sudhar do mere area me 😭😭🙏🏻🙏🏻
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Jyoti Prasad Kalita (@jpkduni) reportedI had a Vodafone connection which is dead now . I want to renew it . Help me @ViCustomerCare
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Asad Ansari (@theasadansari) reportedI sent you contact number 12 hours ago but I have not been contacted yet, please take note as there is some emergency. @ViCustomerCare
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Satyendra Pal (@Satyend97908336) reported@vodafone @ViCustomerCare 3. Duration: Issue is ongoing since 03-08-2026 4. *Previous Complaints:* I have called customer care several times but got no resolution This is causing a lot of inconvenience in my daily work. I request you to please look into this matter urgently and resolve the network issue.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Sufiyan, Sudeep, Palabi — same script. The issue is public. Vi is allowing marketing calls from regular numbers. Regulators are failing to enforce. Fix it in the open, not in private chats.
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NambiarAnfield (@jijithb) reported@vodafoneIN_Fdtn @ViCustomerCare Had booked a home delivery of prepaid sim and paid the amount too. 60hours passed now. Still have no clue, no call, no message. I called up customer care number but they have given fake promises. FEELING CHEATED.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Your number +919953015328 is being misused for marketing calls. This breaks TRAI regulations. Stop enabling unregistered telemarketers or keep losing customer trust. #ViFail
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Naren (@Narendra1590) reported@n_bangre @ViCustomerCare May be u r under tower. I don't have any network without prior notice they disabled sim. I am not getting any otp for transactions. This is creating lost in faith with VI network, why I did not change my network yet.
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stev (@rcg_cd35oo) reported@ViCustomerCare help me as soon as possible
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reportedFinally I want to say THANK YOU @ViCustomerCare After 2years network issue resolved. Special thanks to Nakib Choudhary, DT Engineer, who personally visited the tower site and spent nearly an hour in my room, carefully checking and fixing the issues.
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.
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Naresh Yadav (@NareshY35691828) reported@ViCustomerCare @ViCustomerCare I don't know how can you say that problem solve . I am also suffering with same network problem . I am daily using flight mode more then 50 times in a single day only for massage sending . At night this problem on peak level
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Dharmendra Kumar (@dharamhbtik) reportedDear @ViCustomerCare the way u are looting your customer , I am sure one day you have to close your business from India. I have activated IR on my 3 numbers around 5th August and you added the full month charges in my bill. I have used 5 days only and I am paying for full
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राज पुणेकर (@rajuraut3) reported@ViCustomerCare last night I recharged with ₹399 to be precise ₹404 with GST or Service Tax whatsoever. You gave me the offer of unlimited data all day, everyday for 28 days. Now why the hell you have lower my speed. Can’t even browse
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare It’s been more than 12 hours, and still no one from your team has responded. Shameful service! In an era of digitalization and technological advancement, it’s disappointing to see customers still being treated with such negligence. is this the way you serve your customer?
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India No, I will not delete the number. Your request to remove public evidence shows you’re more worried about visibility than solving the problem. Act on +919953015328 and report the action here.
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Satyendra Pal (@Satyend97908336) reported@vodafone @ViCustomerCare Despite calling customer care multiple times, the issue is still not resolved. Complaint Details 1. *Issue:* No Network / Call Drops / Very Slow Internet 2. *Location:* 72, 90 Feet Rd, Netaji Nagar, Kurla West, Sakinaka, Mumbai, Maharashtra 400072
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Arpit Dubey (@CodeInquisitor) reported@aditiraval @ViCustomerCare @SamsungMobile Please, let us know the solution, update us...
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Mehul Chopra (@MehulC) reported@ViCustomerCare Again ur network has gone to the familiar 1 or 0 bars. We are again not getting any network at different places in our house. Why is this issue happening again and again????
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Tukkanomist (@TukkaNomist) reportedPorted to @ViCustomerCare because of Airtel's poor coverage in my area. Idea's net speed is much poorer than Airtel. Now i can't port to Jio because of 3 months lockin. @TRAI should allow to port after 1 month.
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Ankit Prajapati (@Ankit1799) reported@ViCustomerCare This is extremely disappointing service. You have blocked services without any prior intimation or notification. Neither calls nor messages are working, leaving me completely disconnected. Please look into this issue and restore my services ASAP