Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, Pune, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Tiruchirappalli
|
Phone | 7 minutes ago |
|
Nagpur
|
Internet | 1 hour ago |
|
Kapūrthala
|
Phone | 17 hours ago |
|
Chhindwāra
|
Internet | 20 hours ago |
|
Chhindwāra
|
Internet | 23 hours ago |
|
Pālghāt
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Dharmendra Kumar (@dharamhbtik) reportedShame on @ViCustomerCare! I was lured from @Airtel_Presence with false promises. After porting, Vi demanded extra IR charges per number, pushing my bill from ₹999+GST to ₹1355+GST for fewer benefits. Complaint closed. Appellate ignored. This is cheating, not business. @TRAI
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Please improve your service so that people stay with you, rather than driving away those who are already connected.
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Hiren Mangukiya (@mhiren1) reportedIt’s for vodafone, There was already a network issue and now you have increased the price of postpaid plans. After so many years of relationship with Vi now i feel that you are looting now, it seems that I will have to join another company @ViCustomerCare @JioCare @airtelindia
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Sufiyan, Sudeep, Palabi — same script. The issue is public. Vi is allowing marketing calls from regular numbers. Regulators are failing to enforce. Fix it in the open, not in private chats.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia Because of this lack of billing transparency, I have decided to port my existing Vi number to Airtel and switch to Airtel Prepaid. I hope Airtel can provide me with transparent pricing, reliable service, and affordable prepaid plans without unexpected charges.
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φąքքմ Ͳìաąɾì (@PappuTiwaricisf) reported@ViCustomerCare I didn't pay your outstanding postpaid bill because you added internet extra usages charges without any alert if any issue I go to consume court @AdityaBirlaGrp @ViNewsOfficial Phone number:- 9051415809
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Itsmeab7 (@tanmoy7890) reportedVery bad service,bad internet speed too slow. Repeatedly the 4G signal becomes 2G, E. After regular complaint no improvement. You should give importance to your customer grievance @ViCustomerCare
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Jayaprakash JP ADMK (@ADMK_PrakashJP) reported@ViCustomerCare India's no Wosrt and fraud network. Your employee's are farud.
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Abhinav Nirval (@abhinavnirval) reportedI buy new sim card of VI and worst experience don't buy VI sim card i call 5 times this day on 199 but no solution they said our system is close call us later and now after 1 hour i call IVR said our agent are busy pls call us later this is happening for an hour @ViCustomerCare
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Shubu (@Shubham94428667) reported@ViCustomerCare Worst customer support ever .fraud offers with fraud customer support even they fraud with the customer who stayed with them 10 yrs it's really sad to see your customer support
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare after activating IR Services for which you charge extra 149+18% GST I am not able to use the numbers, no service still coming, you dumb agent did troubleshooting and raised ticket and resolution time is 7 August. I have to pay TDS by tomorrow if I fail wll u pay?
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Naren (@Narendra1590) reported@ViCustomerCare Kindly help with the network issue
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shaik Younus (@Gam1ngNetwork) reported@ViCustomerCare Its been now more then a week and 3 visit to just get sim activated, but still no solution , now this is my 4th visit at vi store i hope they will fix if now need to get them to consumer @jagograhakjago to get my 26 year old number
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কৌশিক (@KausshikH) reported@ViCustomerCare Anyway, if this issue is not resolved within the next two days, I will be forced to take legal action and request that the number be blocked/frozen so that it cannot be used further.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare If there is no usage from my number, then why was I charged for it? I am not interested in unnecessary subscriptions, auto-renewals, discounts, or promotional offers. I never asked for Vi Movies & TV, and I do not want it. Please permanently deactivate it and
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aakash gautam (@gautamaakash86) reported@ViCustomerCare But if i have to post here then what is your service quality...I regret that I prepaid the sim ...I shoud have paid after the sim delivery
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Your number +919953015328 is being misused for marketing calls. This breaks TRAI regulations. Stop enabling unregistered telemarketers or keep losing customer trust. #ViFail
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Learn Loop🏆 (@LearnZloop) reportedDear @ViCustomerCare, I got my SIM ported to Vi through a roadside vendor 2 days ago. The vendor told me that an unlimited recharge was included with the porting process, but after my SIM got activated, I found that no recharge has been done. The vendor is not available now, and I am unable to make calls. Kindly look into this issue and help me activate the promised recharge as soon as possible. I can share my mobile number and other details via DM. Solve the issue immediately
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VIJAY (@grovervj) reportedIf travelling abroad , never ever buy a @ViCustomerCare pack... it's the most hopeless service provider. Not only does the network service is poor, they bill you beyond the free minutes. Terrible service,disappointed @ViCustomerCare .
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Abhi (@Abhishekma1570) reported@ViCustomerCare Trying to contact Vi customer support, but I haven’t received any response via email since morning. I’m also unable to connect with a customer support agent. Really disappointing customer service. @ViCustomerCare, please look into this.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India No, I will not delete the number. Your request to remove public evidence shows you’re more worried about visibility than solving the problem. Act on +919953015328 and report the action here.
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Tiger (@syedirfanriyaz) reported@ViCustomerCare No network around Kasavanhalli, Choodasandra areas
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Marketing calls from Vi number 9953015328 again. Operators are supposed to disconnect such numbers on complaint. Why is this still happening? Fix it or face the backlash. #SpamCalls
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Joydeep Roy (@joydeep316) reported@ViCustomerCare Hello, no need to show fake sympathy. When my dad faced the issue and approached your customer care and outlets, nobody helped him. Now you are showing your concern just as your name has appeared on social media. Shamefull.
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Akki Goyal (@akkigyl03) reported@reliancejio @JioCare @ViCustomerCare Whoever reaches out to me first I will port to their network
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Suryansh Porwal (@suryansh_p1212) reportedFacing network problem from morning ,please help. @ViCustomerCare
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare 7/ Because of this incorrect information, I am now expected to pay an additional ₹149/month (+GST) per connection just to keep my SIM usable abroad. This is a recurring cost that I would never have agreed to had the correct information been provided before porting.
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That squirrel (@anjusabu) reported@MyIndusIndBank what is your app’s problem? Till now I had no issues using your app while on @ViCustomerCare mobile data. Suddenly after updating app (which you hounded me to do), I’m getting error “caution network threat”. I can’t even take a screenshot because of dumb policies.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India I’m not deleting the number. +919953015328 is being used for marketing calls, which is illegal. Asking customers to remove evidence is not a resolution. Take action and confirm publicly.
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Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.