Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Thiruvananthapuram, Kottayam, Kawardha, Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Thiruvananthapuram
|
Internet | 2 hours ago |
|
Kottayam
|
Internet | 8 hours ago |
|
Kawardha
|
Internet | 13 hours ago |
|
Pune
|
Internet | 1 day ago |
|
Kanpur
|
Total Blackout | 2 days ago |
|
Bhopal
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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above (@above_os) reported@ViCustomerCare worst network you have ,again switching to jio soon
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Rajneesh khanduri (@rajneeshkhandu1) reportedWhat a pathetic service you provide @ViCustomerCare
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ZishanKhan (@iamZishan_Ikhan) reportedVery bad network is being provided, we have to face problems. 🙏 @ViCustomerCare
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BISWARANJAN SAHU (@biswaranjan156) reported@ViCustomerCare Paid for a new Vi SIM with delivery scheduled for 31st July in Bargarh, Odisha. No one showed up. Every day customer support gives the same script: "Executive will reach today." Still waiting. Please resolve this or refund my money immediately.
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RakeshSabat (@RakeshSabat5) reportedStill data not working have reached of 399 for 28 days @VodafoneIN_News @Vicustomercare
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Naren (@Narendra1590) reported@ViCustomerCare Could you please help me with esim?
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Rohit (@reality_debug) reported@ViCustomerCare @TRAI @ConsumerCom Please restore my recharge after the ownership transfer or provide compensation. Otherwise, I'll port to Airtel and file a complaint with the consumer forum. I hope Vi resolves this fairly.
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Պատել Մահամմեդ (@PatelMahammad3) reportedHello @ViCustomerCare I am from surat un your service vary poor this time
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Hiren Mangukiya (@mhiren1) reportedIt’s for vodafone, There was already a network issue and now you have increased the price of postpaid plans. After so many years of relationship with Vi now i feel that you are looting now, it seems that I will have to join another company @ViCustomerCare @JioCare @airtelindia
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Shubu (@Shubham94428667) reported@ViCustomerCare Worst customer support ever .fraud offers with fraud customer support even they fraud with the customer who stayed with them 10 yrs it's really sad to see your customer support
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Satyendra Pal (@Satyend97908336) reported@vodafone @ViCustomerCare 3. Duration: Issue is ongoing since 03-08-2026 4. *Previous Complaints:* I have called customer care several times but got no resolution This is causing a lot of inconvenience in my daily work. I request you to please look into this matter urgently and resolve the network issue.
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Vivek Sharma (@VivekSharmax_) reportedI had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare This message was supposed to come in DM as per your other message but it’s okay, people can understand how seriously you are taking customer issues. Be assured , one day no one will join VodafoneIdea because of your worst customer support, worst services, cheating and scamming
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Rohit Singh Bisht ❤️ (@Itsrohitbisht) reported@ViCustomerCare i changed my sim frm prepaid to postpaid my both number 9953167449 and 9953477449 then vi team called me to add 1 more num in postpaid as recharge value is less etc to i converted one of sim into postpaid 9953151917 now last num Sim is not working & has stopped
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adam (@Rushike73659834) reported@ViCustomerCare I recently recharged with the ₹349 plan because the Vi app showed that my device is 5G compatible and that 5G is available in my area. However, after the recharge, I’m only getting a 4G network. On checking further, I found that my town doesn’t actually have Vi
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Mohit (@MohitxDunedain) reported@ViCustomerCare I have rarely experienced service this poor & disappointing. Your executives gave vague and contradictory information about service plans, leading me to buy it under misleading circumstances while I was in a stressful situation. This certainly isn't the way! SHAME
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SK 🇮🇳 🇦🇪 🇺🇸 (@doz4204) reported@ViCustomerCare Hi I recharged 100 inr, still am not getting incoming calls.. please help @TRAI it’s asking to recharge with data, then only I will get incoming calls..
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Ranveer Singh (@RanveerSing09) reported@ViCustomerCare You're not waiting for a response; you're just trying to wrap things up. You never actually solve the customer's problem—you simply close the complaint.
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare What is the resolution? And let people know your poor coverage area, no need to delete.
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare I have also mentioned clear location for poor network, kindly send your technical team.
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योगेश दौंड (@yogesh_daund) reported@ViCustomerCare **** you m*ther f*cker. for your network 🛜. 🖕
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That squirrel (@anjusabu) reported@MyIndusIndBank what is your app’s problem? Till now I had no issues using your app while on @ViCustomerCare mobile data. Suddenly after updating app (which you hounded me to do), I’m getting error “caution network threat”. I can’t even take a screenshot because of dumb policies.
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kumar Sunil (@Kumarsunil2531) reported@ViCustomerCare I made a recharge of 179 in vi number. But it seems call and sms barred. Please solve this problem as soon as possible. I have urgent work for it
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Pooran singh Rathore (@Piyush_Rupawat) reported@ViCustomerCare My Vi sim has no internet andno signal at the exact spot where it always worked before, although moving a few feet away restores the signal. Please check if there's a tower or network issue in my area. Turning out to be worst experience, faced too much issues.
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HARSHVARDHAN SINGH (@dasherdad4) reported@ViCustomerCare it says “sim card crash, contact customer care” . All off a sudden i am seeign this error, the sim Was working all fine till 1st Aug
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Vaibhav (@vaibhavamh) reported10+ year-old mobile number. Dues cleared. Ported from Vodafone Idea to Airtel. Still no OTP or banking SMS due to an unresolved MNRL issue. Customers shouldn’t suffer for telecom backend failures. @airtelindia @ViCustomerCare @DoT_India #MNRL #Airtel #VodafoneIdea
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tabreez khan (@tabreznokia) reported@ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care
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விண்ணேகும் தேசிகன் (@FaWa_23) reported@ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.
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Piyush agrawal (@Piyush44181) reported@ViCustomerCare got charged for international roaming where as it didn’t even activate. Had mailed about regarding the same but no reply. How can you charge me for service ypu didn’t provide.
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φąքքմ Ͳìաąɾì (@PappuTiwaricisf) reported@ViCustomerCare Still not help me I didn't pay your postpaid bill I discontinued your sim and port to other operator kindly give port number