Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 4:30 AM GMT+5:30	0	0
Apr 28, 4:50 AM GMT+5:30	0	0
Apr 28, 5:10 AM GMT+5:30	0	0
Apr 28, 5:30 AM GMT+5:30	0	0
Apr 28, 5:50 AM GMT+5:30	0	0
Apr 28, 6:10 AM GMT+5:30	0	0
Apr 28, 6:30 AM GMT+5:30	0	0
Apr 28, 6:50 AM GMT+5:30	0	0
Apr 28, 7:10 AM GMT+5:30	0	0
Apr 28, 7:30 AM GMT+5:30	0	0
Apr 28, 7:50 AM GMT+5:30	0	0
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0
Apr 29, 3:10 AM GMT+5:30	0	0
Apr 29, 3:30 AM GMT+5:30	0	0
Apr 29, 3:50 AM GMT+5:30	0	0
Apr 29, 4:10 AM GMT+5:30	0	0
Apr 29, 4:30 AM GMT+5:30	0	0

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

Internet (55%)
Total Blackout (26%)
Phone (17%)
E-mail (1%)
Wi-fi (1%)
TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Ahmedabad, Bengaluru, Chhindwāra, Mumbai, Meerut, Kolkata, Panvel, Indore, Ranchi, New Delhi, Bhopal, Pune, Varanasi, and Aurangabad.

City	Problem Type	Report Time
Hyderabad	Internet	3 hours ago
Ahmedabad	Internet	6 hours ago
Bengaluru	Internet	8 hours ago
Chhindwāra	Internet	8 hours ago
Mumbai	Internet	15 hours ago
Hyderabad	TV	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

krunal chaudhari (@Krunal9994) reported 9 minutes ago
@ViCustomerCare Please do the needful near iscon temple, lits internet & network issue @ViCustomerCare
Rafiquddin رفيق الدين रफीकुद्दीन 🇮🇳 (@iamrafiquddin) reported 9 minutes ago
@ViCustomerCare Hi sir the network is worst not even 2g for 5G network
The Chemist 🚩 (@themadchemist23) reported 13 minutes ago
@ViCustomerCare DCHD21042692862 is the order I'd. Don't know why x is not letting me DM you. If not possible kindly cancel the purchase and provide refund ASAP
jiomh. jiomh (@UNKN_166) reported 13 minutes ago
@ViCustomerCare It seems there is some issue with DM, Please share any other means to share the required information.
Mujahid Alom (@Mujahid_along0) reported 13 minutes ago
@JioCare I have 2 Jio SIMs in my family and both are facing serious internet issues at my home. The speed is very poor and the network is unstable. I also want to port my @ViCustomerCare number to Jio, but current service quality is stopping me resolve this urgently. 1|2
Rohit Gugale (@rohit12gugale) reported 14 minutes ago
@ViCustomerCare Hello, My Vi POS number: 9921525822 Issue: Your Smart Connect app is asking to uninstall AMCB banking app to function. This is unacceptable as a recharge app should not interfere with other apps on the phone. Kindly investigate and resolve this issue as soon as possible.
पांडुरंग नऱ्हेगावकर (@mangesh246) reported 15 minutes ago
@ViCustomerCare This is for your reference. As per our recent communication, regarding your network concern, please note that we have registered your network complaint with ref. no. MNG-V02075090944. The expected resolution date is 20 Apr '26 till 05.34 PM.
Kajol_Official (@solan96592) reported 16 minutes ago
Hey @ViCustomerCare! 👋 I'm looking to get in touch with customer support. Could you please share the contact number? 📞 Thanks! 🙏
Satish Rathod (@satishnrathod) reported 21 minutes ago
Amazing experience with @ViCustomerCare. Ordered Sim and got delivered in 2 hours. Had ordered sim with @JioCare 16 days ago and after multiple calls and follow up still not received sim. Height of frustration. Jio should learn customer service from #Vi.Shameful service @JioCare
Mujahid Alom (@Mujahid_along0) reported 21 minutes ago
@JioCare I have 2 Jio SIMs in my family and both are facing serious internet issues at my home. The speed is very poor and the network is unstable. I also want to port my @ViCustomerCare number to Jio, 1|3
PRABHAT KUMAR SAH (@prabhat47374026) reported 21 minutes ago
@ViCustomerCare I want retailer of Vodafone Sim please help me for contact number of my distributer of my area pin code 847305 state bihar dist -Madhubani
Isureshrathod (@Isureshrathore) reported 26 minutes ago
@district_india surprisingly I did not get any call on my @ViCustomerCare 5G network . However, if you are saying you tried I must believe you. Nonetheless I have DM the other number and email as well for your reference @elegantlywasted
Anil Maheshwari (@Anil1956) reported 28 minutes ago
@ViCustomerCare I demand refund of my recharge for serving me worse network services. Need to turn on/off Flight mode & Restart phone for 30 times a day to use internet
HARISH AGGARWAL (@har9ram) reported 29 minutes ago
@ViCustomerCare @ViCustomerCare That’s very bad of Team Social media - Chandani. It’s been almost a week and the issue is not resolved. Nobody is replying to my msgs and it’s very pathetic my number is still working
Varad (@Varad15630802) reported 29 minutes ago
@CSHarshadMane @ViCustomerCare Vi network is down in entire natwar nagar jogeshwari east area.
Try (@Try765436817685) reported 34 minutes ago
@ViCustomerCare Dear Vi Customer Care, 10 Days and counting! My Order ID: DCHD17042691072 is still stuck. Every time your team gives a fake 'Resolution Time' but NO call or delivery happens. I don't want to cancel because I want THIS specific number. Is this how you treat new customers in Bihar
Prabhat Ki Bat (@PrabhatKiBat) reported 37 minutes ago
Dear @ViCustomerCare , I have validity till 30 april 2026. But I am not able to send text messages and browsing data. Please help
rakesh shrivastava (@rakesh13342) reported 38 minutes ago
@ViCustomerCare Hi, after a decade I moved to the Vi network and I was wrong because I am not getting internet access even after recharging with a 2GB plan. There is no support available. I thought other networks in India were better. If any support available then please support
Harry putter (@Harryputteronly) reported 39 minutes ago
@ViCustomerCare Please check my dm, still I don't have a 4G network in my house which has gone can't use internet service
trading life (@trading__life__) reported 40 minutes ago
Absolutely pathetic service from @ViCustomerCare, My network completely vanished 30 mins ago—no internet and I have to step outside just to make a phone call. Please fix this dead zone ASAP! #Vi #NetworkIssue #PoorService
sharad dwivedi (@dwisharad) reported 40 minutes ago
@ViCustomerCare I deleted it, where you gonna call as this number is deactivated? And I m out of India ..can you provide solution over email??
R (@RealRaghv) reported 45 minutes ago
@ViCustomerCare You mentioned there is conjunction in network because of "many users" using at same time. Now what? If you've rectified that then, come up with solution. "add new sites"
ABHINAV RANJAN (@abhinav_ramdiri) reported 48 minutes ago
@ViCustomerCare VI network is completely down in my area since last 3 hours - Madhubani Town, Bihar. Look into it
The Chemist 🚩 (@themadchemist23) reported 48 minutes ago
@Yaduvamshi108 @ViCustomerCare I have the same problem man. There is no update on tracking also.
KISHOR K (@KISHORK66752) reported 49 minutes ago
@themandes1 @ViCustomerCare @ViCustomerCare Evrytime every Customer care person of Vodafone idea pitching same script without acknowledge customers issue is same or different they all are पोपटपंछी
Kajal (@Kajal232003) reported 52 minutes ago
@ViCustomerCare Please tell me by when will the problem be resolved. Almost all my work is stalled due to the SIM not working.
KISHOR K (@KISHORK66752) reported 58 minutes ago
@themandes1 @ViCustomerCare Big big looser company,, very poor service and support,,,
chandan singh (@chandansin3108) reported 1 hour ago
@ViCustomerCare I am staying in balagere road, varthur in Bangalore. When I go to lift or in basement area I didn't find proper network. Also this weekend I travelled Tiptur, there also on village side I didn't find proper network.
पांडुरंग नऱ्हेगावकर (@mangesh246) reported 1 hour ago
@ViCustomerCare Still no network at my house. I was promised the issue would be resolved by the 22nd, but nothing has been done yet. This kind of delay shows a lack of concern for customer problems. Expected much better from such a reputed company. #PoorService #CustomerExperience
Deepmala Biswas (@DeepmalaBii7) reported 1 hour ago
@ViCustomerCare @ViCustomerCare This is unacceptable. My primary number has been blocked for 31 days. I have already submitted all required documents physically as per your instructions, yet there is no update or resolution.