Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Muzaffarpur, Chandigarh, Bengaluru, Pune, Chhindwāra, Chennai, Shillong, Ranchi, Mumbai, Fatehpur, Guwahati, Vijayawada, Indore, Bhopal, and Kawardha.
| City | Problem Type | Report Time |
|---|---|---|
 Muzaffarpur
|
Phone | 1 hour ago |
|
Chandigarh
|
Total Blackout | 2 hours ago |
|
Bengaluru
|
Total Blackout | 3 hours ago |
|
Bengaluru
|
Total Blackout | 7 hours ago |
|
Pune
|
Internet | 8 hours ago |
|
Chhindwāra
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Annkiit Chaudhry (@choudhary2489) reported@ViCustomerCare @vodafone @AdityaBirlaGrp I am still waiting for a resolution to my problem. My postpaid connection is not working since 16th and in return what I get is false commitments and fake promises on mail, on telephone and what not.
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Sureshk (@sureshkumar2300) reportedHi team your service is worst because from prepaid to postpaid convert take time 5 days @ViCustomerCare
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Nishant Asawa (@NishaantAsawa) reported@ViCustomerCare We experienced a worst time with your company. We took a mobile number which is facing issues from the start. Now without consent you have suspended the number looks like wasted interest from the store.
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service
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Gaurav singh 🇮🇳 (@Gauravgs678) reported@ViCustomerCare is doing unfair trade practices. After I ported out to @reliancejio , they keep bombarding me with calls, spamming, and threatening to block my number. The “port steps” they share are actually to cancel the port. @trai please set a limit on such calls.
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Abishak Balakrishnan (@AbishakBalakri1) reported@ViCustomerCare why do u have such a worst customer service?. Ur customer care agent is so rude , harsh and unethical. Please teach them proper way to speak their customers. I would never recommend any new customer to VI . This is reason u are being dead company.
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Ramesh Nandania (@RNandania) reported@ViCustomerCare i am writing to log an urgent complaint regarding the sudden disruption of incoming OTP services on my long-standing Vodafone number 9825699452. I am currently outside India. Since yesterday, I am not receiving any OTPs and critical banking SMS messages.
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Vikram dadwal (@2010Prabhjeet) reportedI am a subscriber of Vodafone Idea. I am experiencing significant network issues at my place of residence. For the past two months, the network connectivity has been poor, I've called the call center several times, but I haven't received any response yet. @ViCustomerCare
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Nik 🪐 (@gemzcore) reported@ViCustomerCare i need one of my old number back unable to get it back i forgot to recharge and it’s suspended now neither recharging nor anything help
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @ViCustomerCare My Vi Sim Was Delivered entered OTP and everything for verification still no service.
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Shivam Kachhwaha (@ShivamKachhwah4) reported@ViCustomerCare What’s wrong with your network? It keeps showing “No Service”. Airplane Mode ON/OFF is needed to restore it. Then 5G shows but data doesn’t work until I repeat the same process. Why is the network so unstable? Extremely frustrating service....
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Vaisakh Balan (@VaisakhBalan) reported@ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare Your team doesn't want to help or even listen, I hope somebody will assist here, I have placed a request for a new sim, the experience is already hampered, kindly connect on priority
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare My incoming and outgoing calls are STILL not enabled despite repeated follow-ups. How many more times do I need to raise the same issue? This is completely unacceptable. Please resolve this immediately and restore my calling services asap.#VodafoneIdea #Vi
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Calling the wrong number “my number” every single time shows you don’t even open the complaint. Either train your agents or stop the fake support. Disconnect +918691859317.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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Kailas Thatte (@ThatteKailas) reported@ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.
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AmirShatty Anilkumar Patel (@ShattyAmir) reported@ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant
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Mohammed Talha (@imohammedtalha) reported@ViCustomerCare So clearly, the issue is NOT simply “low balance.” I have an active ₹2249 annual plan valid until May 2027, plus additional talktime balance. I have been using the same type of annual recharge for the last 3 years and have consistently received OTPs and incoming SMS while abroad
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund
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HeadOfTheTable 🟦 (@RajatNayakPapu) reportedSwitched to @ViCustomerCare from Jio & facing the worst experience ever! * Indoor: Zero network (cross symbol) * Outdoor: Barely 1 bar; even on full signal, call quality is pathetic * 4G voice/data is totally unusable Care asks to wait "few days" to 6 months! Fix it or port.
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Nawed Mirza (@NawedMirza) reported@ViCustomerCare I didn't get any proper resolution from your side
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Muhammad (@Praise1360) reportedPaying 100% bills for 0% service. Facing pathetic internet speed for the last 20 days. Multiple complaints on X ignored. Fix this immediately or I am porting out. @ViCustomerCare @ViBusiness #Vi #VodafoneIdea #PoorService
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Happy Verma (@HappyVb5671) reportedwhy my network switch back to 2g when i recieve calls??? tell @ViCustomerCare what the hell you doing @TRAI ??
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Akshay Dwivedi (@AkshayDwivedi07) reportedHi, We have worked on your complaint no. MP-V02174651704 but are unable to resolve it completely. Worry not, you can simply connect to any WiFi on your smartphone and experience enhanced voice quality and seamless INDOOR Wifi aap free me lga kr de rhe ho kya?? @ViCustomerCare
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Om sabe (@OmSabe) reported@ViCustomerCare im postpaid max user facing network connection with call voice isuue with slight unstable internet in nagpur Manav Seva nagar
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Dipika, for the tenth time — it is not my number. +918691859317 is a Vi number making marketing calls. Do your agents even read the complaint, or is the script more important than understanding the issue? Disconnect it.
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Sarthak Methi (@sarthakmethi28) reported@ViCustomerCare My Vi SIM on OnePlus 11R 5G is stuck on GPRS/2G instead of 4G/5G. I’ve already restarted the phone and checked the preferred network setting, but the issue persists. Please resolve this urgently. #Vi #NetworkIssue
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Kavya Patali S (@kavya_open) reported@ViCustomerCare my mother is lost since morning. Kindly help urgently. She is in Jamshedpur with a Bengaluru sim. Help!!