Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Cochin, Mumbai, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 13 hours ago |
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Internet | 18 hours ago |
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Internet | 19 hours ago |
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Total Blackout | 21 hours ago |
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22 hours ago | |
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Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Prasenjit Das (@BloggerBrainss) reportedI have accepted that I have wrongly done recharged .They denied to give refund as they don't have the provision.And the number on which the recharge is successful the number is out of service .@ViCustomerCare They are Certified Scammer Don't use VI sim. @nch1915 Please take necessary steps in these scammers.
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Dr. Megha Chadha (@megha_chadha) reported@ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.
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sameer (@Sameerkhan_21m) reported@ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's
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pankaj shah (@tauvir) reported@ViCustomerCare Your network very bad on vashi Mankhurd road Mankhurd Chembur road very bad network
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Anurag Thakur (@anuragthakurmuz) reported@ViCustomerCare There is no 4G network at my location.
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Ajit Pathak (@iamajitpathak) reported@ViCustomerCare @ViCustomerCare I'm no longer confident the porting process can be completed in time. Kindly cancel the request and refund the amount at the earliest. Very disappointing experience with #Vi
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shardun_husain (@Shardun_husain) reported@ViCustomerCare Every reply asks me to DM. Every DM feels like it disappears into a black hole. At some point, customers stop asking for support and start looking for another provider. #Vi #CustomerExperience
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare why there is no signal in Dhekiajuli region, Sonitpur, Assam for 3 days? What is the issue?
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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Riaa (@hathiaursathi) reported@ViCustomerCare Worst worst network. You gys have literally no Shane and no responsibility towards the customers. I have called the complaint number so many times, emailed and yet the problem persists.
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Balawant (@Balawan47721671) reported@ViCustomerCare cheated customers. Not provide good service so public irritated.
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aakash (@sky_dca) reported@ViCustomerCare check my dm and help me regarding churn and my refund
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Kartikay Maloo (@maloo_kartikay) reportedWhat a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK
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Elufer Akram (@EluferAkram) reported@ViCustomerCare 4G connectivity suddenly blackout in my area since 6:35 AM. Need urgent fix, Zero 4G Signal . Location : 26.4556759, 91.9209542
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Ram Yaduvanshi (@ram4uuuu) reportedOutgoing SMS not working. Incoming SMS working. Unable to send any SMSany number to 1900. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare I will delete as soon as the problem is resolved
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blu 𖢥 (@sharroness) reportedHello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?
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Learner Jakhar (@Marwari_Trader) reported@ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?
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Jatin Salgotra (@JatinSalgotra7) reported@TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service
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NJ (@NitinGupta1910) reported@ViCustomerCare The UPC for your mobile no. 9871775324 is VD939432, valid upto 22-06-26 23:59. Do not share UPC with anyone except the recipient operator personnel. You lost a customer
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🇮🇳 हक की आवाज 🇮🇳 (@haqkaLiya) reportedAny help? @ViCustomerCare very bed network in delhi 110074 area
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Unwoke (@doncoolwave) reported@ViCustomerCare Again down today. This was my last renewal, mark my words.
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Franky (@k4ushindia) reported@ViCustomerCare @Airtel_Presence if you guys won't resolve my issue or respond to my tweet I'm gonna take legal action against you both companies
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Doland Trunk (@UsDoland) reported@ViCustomerCare it is simply pathetic, you are not able to deliver a small thing called SIM ! ordered on June 26th, and today is 2nd July, now you are saying that: Hi! Your complaint related to Digital activation (for SIM not delivered) with reference no. DEL-V02136428302 has
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محمد Yusuf (@Yusuf_Nadwi) reported@ViCustomerCare I activated my vi physical sim esimSIM. It's activated, but I'm not getting any network connection. I've even turned my phone off and on. Please help.
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Salah Uddin Nizami (@NizamiSalah) reported@ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.
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Dr. Rajendra Shinde (@veerite) reported@ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Solution not given going to mnp all numbers
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Ashish Bhattacharya (@ashu6561) reported@ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint
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Akash Boro (@theakashboro) reported@ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.