Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Nagpur, Bengaluru, Shillong, Jaipur, Guwahati, Ahmedabad, Chennai, Chhindwāra, Patna, Agra, Cochin, Mumbai, Kolkata, New Delhi, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Nagpur
|
Phone | 4 hours ago |
|
Bengaluru
|
Internet | 7 hours ago |
|
Shillong
|
Phone | 8 hours ago |
|
Shillong
|
Total Blackout | 12 hours ago |
|
Jaipur
|
Internet | 13 hours ago |
|
Guwahati
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare Hi, My girlfriend also not sending me DM. It is open complaint and it is not getting resolved from your side. You just lying in DM. Post your answer in public so everybody will come to know how Vodafone idea is treating their customers.
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humourously_sarcastic (@Humourously_S) reported@ViCustomerCare I recharged on the wrong number by mistake and now I wanna transfer it to correct number so kindly help me ASAP.
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KAILASH सत्य सनातन धर्म (@KailashnathR) reported@ViCustomerCare Since last two days there is no network
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Shyamsunddar K 🇮🇳 (@mailtoshyamk) reported@ViCustomerCare I have moved to different location but i had similar issue net was dead slow showing E
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Sanju Choudhary (@saaaanjjjuuu) reported@SujalTheRajput @BSNLCorporate @ViCustomerCare The service is also poor
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utpal senapati (@Utpal_90) reported@ViCustomerCare Not Yet Solved VI complaint . Please Deactivate my No . Not required VI service anymore .
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To the point (@skejanthkar) reported@ViCustomerCare Request you to initiate port out facility at the earliest as I have already shifted my family to new network due to poor connectivity of your network at my premises.
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pankaj chandrakala vasant patil (@moonart12) reportedHello @ViCustomerCare my mobile network hasn't been working for the past three days, and I am unable to make any calls. Your service is terrible, and I have faced a lot of inconvenience.
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utpal senapati (@Utpal_90) reported@ViCustomerCare Any Update on my Complaint or just pass day by day . 3 Days now no progress after given all required details by DM.
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Rohit Singh Bisht ❤️ (@Itsrohitbisht) reported@ViCustomerCare i changed my sim frm prepaid to postpaid my both number 9953167449 and 9953477449 then vi team called me to add 1 more num in postpaid as recharge value is less etc to i converted one of sim into postpaid 9953151917 now last num Sim is not working & has stopped
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Satish Kumar (@the_satishkumar) reportedHello Vodafone Idea, I ordered a SIM online on July 26, 2026, but it has not been delivered to me yet. Even when I speak to your customer care, they are unable to provide a satisfactory answer. @ViCustomerCare
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported@ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi
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एक बैंकर का पति (@bootsofrny) reportedDear @ViCustomerCare , I want to port my BSNL number to Vi, but I can’t find any authorized Vi retailer near PIN code 175015. Please help me locate the nearest store or suggest an alternative way to complete the port.
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sharad gautam (@shara_gautam) reported@ViCustomerCare @ViCustomerCare I have not received any resolution no call yet ?? Your customer care is also non functional
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Ghambiraa 🥛 (O+Ve) (@KALion_PawanisT) reported.@ViCustomerCare I have already shared all the requested details via DM. It's been one week since I ported to Vi, but my SIM is still showing "No Service". This has caused significant inconvenience as I am unable to make calls, receive OTPs, or use my number. Kindly check my DM
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Shahid Anwar (@UltimatumArmada) reportedDear @ViCustomerCare, VI 5 G vi 5g not work properly in Delh. In some area 5g network doesn't work. In downloading Video and image, it takes more time. It happens with me not know about others. 4G works properly.
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Alien X (@Its_Bluis) reported@ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt
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VALMIKI (@Valmikihoon) reportedHey @ViCustomerCare there is no network in our area from last 7 days. Where u hiding?
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Ghanshyam Kushwaha (@gkbundeli) reportedRecharge unlimited 4g Service 2g wali Complaint leke consumer court ja skte kya @ViCustomerCare
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Thavanessh (@Thavanessh) reportedPaid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown
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garish jaitun (@jaitun_garish) reportedHi @ViCustomerCare, my number ending 6949 was due for activation at 11:31 PM on 27 Jul after porting, but it still shows No Service. My old SIM is already inactive. I cannot make calls, receive SMS/OTPs, use data, or log in to work systems. Please activate it urgently.
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Yashashvi Kasera🇮🇳 (@YashKasera1212) reported@ViCustomerCare This repeated delay is extremely frustrating. I've already paid for the service but haven't received the SIM. Please look into this urgently and either deliver my SIM immediately or provide a proper resolution. I can share my order details via DM. #Vi #MNP #CustomerService
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.
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Sumit Jethwa (@jethwa_sumit) reportedZero @ViCustomerCare network coverage for the past 8 months in Bhayli (PIN: 391410), near Shivalik Grace, Vadodara. Extremely disappointing service with no resolution despite repeated complaints. Please resolve this ASAP! 🚫📶
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Sanchit Sachdeva (@SanchitSac77212) reported@ViCustomerCare @ViCustomerCare This is my final request. Despite recharging with a 1-year plan, I'm still unable to receive incoming calls. I have raised multiple complaints yet no effective solution has been provided. Your team first promised resolution by 19th July still it isn't resolved!!
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adam (@Rushike73659834) reported@ViCustomerCare I recently recharged with the ₹349 plan because the Vi app showed that my device is 5G compatible and that 5G is available in my area. However, after the recharge, I’m only getting a 4G network. On checking further, I found that my town doesn’t actually have Vi
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Tapan Borah (@tutuborah123) reportedON 24.07.2026, SANCHAR SATHI HELP DESK ADVISED ME TO VISIT NEAREST JIO, AIRTELL STORE IN REPLY TO MY EMAIL COMPLAINT AGAINST VODAFONE IDEA. SO TODAY AT 2.30PM I'LL GO TO JIO DIGITAL STORE, NARAYANPUR AT 2.30PM. CC: @reliancejio @ViCustomerCare
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Drunk BATMAN (@Caped_Humor) reported@ViCustomerCare when your customer has some health issue (shows poor aftersales service), specially when the issue exists because Vi has not provided a Store in the mentioned PIN code. Kindly take accountability and If u dont, will port all 4 vi numbers in my family, mentioning it as the reason
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dj Hari in the mix - VM (@djharimakhare) reported@ViCustomerCare Hello... I feel shy about saying "Hello." For the past few days, your internet and calling services have been extremely slow; the internet isn't working at all, and the calls... There is absolutely no signal. Please pay a little attention; I am going to replace