Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Noida, Contai, New Delhi, Mumbai, Jodhpur, Bagar, Delhi, Chhindwāra, Kanpur, Trichūr, Cochin, Pune, Bengaluru, Hyderabad, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Internet | 9 hours ago |
|
Contai
|
Phone | 12 hours ago |
|
New Delhi
|
Wi-fi | 13 hours ago |
|
Mumbai
|
Total Blackout | 13 hours ago |
|
Jodhpur
|
Phone | 21 hours ago |
|
Bagar
|
Internet | 23 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Kumar Mausum (@KumarMausum) reportedPreviously I was thinking why @ViCustomerCare not gaining customers in a market like india where only 3 major pvt players exist. But after ordering a SIM I came to know that they can't match the service level of airte & Jio. They are just in a ventilator.
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Yogesh Bavikar (@YBavikar) reported@ViCustomerCare just now there was call frm ur side, even though there was network service issue so I can't communicate with representative. Plz see d location in complaint lodged on app. SKNH hospital Narhe411041. Othr service provider hv network & not for Vi.
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R (@RealRaghv) reported.@ViCustomerCare, you said everything is working fine in location which I've shared you before porting in and now when I visited that perticular location. No Network No Call No Internet Porting out soon!
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Yogendra Gurjar (@ys0333) reported@ViCustomerCare Hi, I accidentally recharged a wrong number via Amazon Pay. Need urgent help to reverse it. UPI Transaction ID: 614006359683 Operator reference no = ONR2605201637440013 Order id = 405-1854445-5130743 Wrong Mobile no. = 8877221572 Right mobile no. = 7877221572
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Vishva D. Tripathi (@vishvadipu) reported@ViCustomerCare Internet speed is very low and not working at all.
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Farooqui Fahad (@FarooquiFahad0) reportedDear @ViCustomerCare I'm facing an issue with your mobile data service. The internet speed is extremely slow and often not working at all, despite having an active data plan. This problem has been continuing for the past few days. Please resolve this issue as soon as possible.
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Aditya Sonker (@Adityas_onker) reportedStill waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn
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Sai (@sai_vss) reported@ViCustomerCare I dint recieve any support yet @ViCustomerCare
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Kush Agarwal (@kushgrwl) reportedSuddenly since 7pm no mobile network on my phone. Tried every solution mentioned on the net. Buggers at @ViCustomerCare don't even have a functional helpline. Has anyone ever faced such an issue? What's the solution. P
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare I dont want your same DMs saying "this is our policy of delinking" .. Write your explanations RIGHT HERE - HOW YOU WANT TO HELP/COMPENSATE A CUSTOMER WHO WAS GIVEN FAMILY PLAN BY YOUR STORE MANAGER KEEPING HER IN DARK ABOUT THE EXTRA PAYMENT AND DELINKING COMPLICATIONS ..
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Rushi patel (@rushi379) reported@ViCustomerCare I am not interested in listening to your lecture. That's my FNF to you I will port my SIM is only solution to save money till given time you keep going **** call data generator in your ghost system and recover your government loss from customers pocket.
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villanelle (@mishtidoiiii) reportedWhy aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence
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surendra sah (@Surendr30121978) reported@ViCustomerCare Why private dm, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.
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Hasan Ali Shaikh (@MrHasanShaikh) reported@ViCustomerCare my internet is not working. When I'm calling someone the internet is working automatically. Kindly help.
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtel @ViCustomerCare @reliancejio
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Manuushya (@Manuushya) reported@ViCustomerCare Internet down since 6AM today. 2 times gave call to customer care. they are saying system is upgrading. Why VI upgrading system in morning peak time, why it cant be done in mid night just like Banking sector.
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Rushi patel (@rushi379) reported@ViCustomerCare No problem I am coming to India tomorrow at 2.00 am and then port is the best solution
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Siddiq Gandhi (@callssg) reported@ViCustomerCare Hi again services are very poor at 390001 -
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtelindia @ViCustomerCare @reliancejio
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pratik biswal (@pratik9283) reported@ViCustomerCare network site At-KHAJURIAKATA, BLOCK-HINDOL, DIST-DHENKANAL, STATE-ODISHA is down since 6hrs but still @ViNewsOfficial is doing nothing. Already complained multiple times. Kindly reach out to me on 9668042472 and assign a technician as well.
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Sid (@siddharthrk31) reportedHi @ViCustomerCare can you please stop spamming a customer with 5-10 calls in a day to pay a bill which is due after 3-4 days. You guys have started spamming with calls for over 10 days now and despite repeated communications, you guys are disturbing me now. Happy to port out.
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Nisha (@dineshakshi) reported@ViCustomerCare I have already requested to delink my 7 number for porting in that also ur customer care people asking what is the issue u facing I simply mentioned I want to delink that also they are not doing
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avinash (@avinash04031993) reported@ViCustomerCare and you are asking me to go to a Vi centre to fix this and do re verification really. I have never seen any network doing this even after having plans in active who gave you the rights to disconnect my calling this is terrible. No wonder you are losing customer.
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À𝔧û_ℜã𝔧𝔭û𝔱 (@iam_AjuRajput) reportedHey @ViCustomerCare, I am trying to reactivate my old number (8386837977) which has been inactive for several years. I have contacted your support team multiple times, but I haven't received any resolution yet. 1/2
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Avinash Reddy (@AVINASHREDDYG) reported@ViCustomerCare You just keep on looking in to it and I Planning to PORT to other . The same issue raised earlier . Also most surprising that there is zero network at world famous Jog Falls , Karnataka
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surendra sah (@Surendr30121978) reported@ViCustomerCare 9771616678 Why private DM, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.
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Shantanu Lohar (@Shantanuloharr) reportedHad to port out from @ViCustomerCare due to continuous network and internet issues despite multiple complaints over a long time. Now ₹266 final outstanding is showing. Considering the unresolved service issues from Vi’s side, request you to review and waive the amount appropriat
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Anand (@Aanand0512) reported@ViCustomerCare It’s been 3+ days since I booked a VI SIM home delivery (16 May) and there is still no update or delivery. No response from home delivery support, and 198 is just redirecting without resolution. This is unacceptable service.
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Lalit (@LalitKumar56563) reported@NetworkVi @akshayamoondra @ViCustomerCare "It’s a complete fraud! Promised 5G, but it doesn't even connect. Now, I'm stuck with 4G, and that too has zero internet speed. Paying full money for no service is pure harassment. Stop cheating customers and fix this connectivity mess.
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Ishan S Khairkar (@ishansk) reported@ViCustomerCare i have booked new prepaid sim on 23 april and it out for delivery on 30. That time i am out of station. The executive cancel my order. I went to vi store today they take more then half hour and said this no available for postpaid connection only. Please help.