Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/23/2026 04:00

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Mumbai, Bālurghāt, Kanpur, Pune, Bengaluru, Delhi, Ahmedabad, New Delhi, Thiruvananthapuram, Mormugao, Navadwīp, Dehra Dūn, Cochin and Ludhiāna.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Wi-fi
IndiaMumbai Total Blackout
IndiaBālurghāt Internet
IndiaBālurghāt Internet
IndiaMumbai Internet
IndiaKanpur Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • GArunkumar24 Arunkumar G (@GArunkumar24) reported

    @ViCustomerCare Dear VI,I Recharged with 149 + 49, through VI APP, first I did recharge with 149rs but reflected, I reached near VI care they said do reacharge with 49rs so I did that also but amount is not reflected still I contact customer care 199 they said technical issue.

  • kris94878468 Krishna_M (@kris94878468) reported

    @ViCustomerCare services down since morning..unable to recharge

  • gopal14pandey Gopal ( गोपाल ) (@gopal14pandey) reported

    @vodafone @ViCustomerCare pls refund my amount I don't want any VODAFONE sim. Because your worst service experience. Now it's better to stop relationship before start- customer with @vodafone My amount is important.

  • sidmegaman Siddharth (@sidmegaman) reported

    @ViCustomerCare hi , my father lost his no and I made a complaint yesterday. You guys asked me to DM and dissapeared. Please help. Urgent

  • sidmegaman Siddharth (@sidmegaman) reported

    @ViCustomerCare please help me out on how to get my lost sum card blocked. It's being misused by someone.

  • vishal_verma114 vishalverma (@vishal_verma114) reported

    @ViCustomerCare recharge functionality not working

  • varungupta_18 Varun (@varungupta_18) reported

    @ViCustomerCare i recharged my sim for 249 from gpay..and now it say sorry plan not available.plz help my account debited

  • dixitpmehta Dixit Mehta (@dixitpmehta) reported

    Hello @VodafoneIN When are you expecting to start your server? Just asking as that's what your customer service says that it is down for usage.

  • hellrider4K Ajinkya Kshirsagar (@hellrider4K) reported

    @ViCustomerCare payment made but not reflected on vi app and no data pack added please help

  • Dhruv1898 Dhruv Thakkar (@Dhruv1898) reported

    @ViCustomerCare you said it will get resolved till 7th, i am still facing the issue, if you can solve it let me know i will just port

  • Vikramshinde93 Vikram Shinde (@Vikramshinde93) reported

    @ViCustomerCare Is there any netwok issue in Ambernath - Badlapur Region bcz here VI users are facing lot of connections problems as we are not able to locate network not able to call

  • LugunJaywant Jaywant Lugun (@LugunJaywant) reported

    @VodaIdea_NEWS @ViCustomerCare I am not able to use internet since last 2 days. I tried every possible way to fix this issue from my side but unable to do so. I request you to call me.

  • rinoraj6 rinoraj (@rinoraj6) reported

    @ViCustomerCare tried to recharge my fathers number through paytm and it says vodafone idea is not processing recharges Pathetic service No wonder people are choosing to port

  • SonuMod11243184 Sonu Modi (@SonuMod11243184) reported

    @ViCustomerCare worst service I have seen ever 😡😡😡

  • VaageessanM vaageessan (@VaageessanM) reported

    I was unable to recharge my vi mobile account for couple days. Today I made the recharge but still it's not credited. Can you help with this situation?! I tried calling customer care and email nothing works @ViCustomerCare

  • Ayush59938482 Ayush (@Ayush59938482) reported

    @ViCustomerCare i have issue. With ur agent nd your T.L mr shanu siddique plss contact with me

  • imsameerrajput sameer singh rajput (@imsameerrajput) reported

    I tried with Freecharge Vi app Phone pe Paytm To recharge my Vi mobile number But each time Payment deducted and recharge not sucessful Very bad experience with Vi official app @ViCustomerCare

  • BanswalVishal Vishal Banswal विशाल बंसवाल (@BanswalVishal) reported

    Worst service by @ViCustomerCare. the customer care executive service is also third class. unable to solve issue still for last 6 Hrs. #vodafoneidea

  • MohitSardana27 Mohit Sardana (@MohitSardana27) reported

    @ViCustomerCare @ViCustomerCare I have decided to port my number with another service provider.

  • RheaShaan Dusk (@RheaShaan) reported

    @ViCustomerCare I have DM-ed , kindly check n fix asap ..no response on the email as well ,which i had sent to u guys in the morning !! @VodafoneProbs @jagograhakjago

  • AnilSin46947003 Anil Singh (@AnilSin46947003) reported

    @ViCustomerCare recharge my no. 9811088483 in the morning with rs 449 but still not able to avail services could some one help

  • AyushhINDIA Ayush (@AyushhINDIA) reported

    @ViCustomerCare I have done the recharge in the morning and money was debited still recharge not done and customer care is not picking up the calls... Very good service guys

  • sarath6711 sarath kumar (@sarath6711) reported

    @imtareef @ViCustomerCare same problem for me also

  • sadimukherjee Aditya Mukherjee (@sadimukherjee) reported

    @ViCustomerCare your service is too bad and network is also very poor... m facing slow internet speed from last 3 days and still your customer care are not helping me, i think ki aap aapna network band kar doo....

  • marinersouvik Souvik Ghosh (@marinersouvik) reported

    @VodafoneIN I have recharged for my father mobile no online few mins back but error message shows " VI is not currently processing recharge" What next? His number is currently out of service!

  • Jeni_Fans_Club 💘𝐉𝐞𝐧𝐢💘𝐈𝐜𝐞𝐃𝐨𝐥𝐥 🧚 Fans Club (@Jeni_Fans_Club) reported

    @ViCustomerCare this big Issue For Me. Some Apps Not Running Vodafone Sim. prime, Free fire, Amazon App and some more apps I tried Jio airtel and wifi vpn that's time Apps Working Good .. but iam switching Vodafone then apps not working.. i tried 2 vi sims but same result🤕

  • AbhinavDamle Abhinav Damle (@AbhinavDamle) reported

    @ViCustomerCare recharged today morning through Vi app, app said recharge is successful but I still cannot make calls. Help menu in Vi app is completely pathetic, help ASAP

  • GtsManish Manish Jain (@GtsManish) reported

    @ViCustomerCare I am getting same replies from your end from last 20 days but no results yet, no phone call by you on my secondary number, I'm still not able to SMS or make any call due to which I'm also not able to use phone bankings. @DoT_India please help 🙏

  • gernalist Gerard de Souza (@gernalist) reported

    Is #Vodafone down for anyone else or is it just me? #Goa #Porvorim @ViCustomerCare?

  • thalapathy_ajk1 ❤️ தளபதி பக்தன் அஜித் 🌟 (@thalapathy_ajk1) reported

    @ViCustomerCare Iam Vodafone User.. now prime free fire Amazon app abd some apps. Not working in my Vi sim 🤕 I Tried jio airtel and wifi that's time that apps working smooth and fast.. iam switching Vodafone apps not working 😤 I tried 2 vi sims in my mobile but same result 😤