1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai Suburban, Mumbai, Nashik, Sūrat, Pune, Chhindwāra, Bengaluru, Vijayawada, Nagpur, Āsansol, Jaipur, Vadodara, Bhubaneshwar, Hyderabad, and Guwahati.

CityProblem TypeReport Time
Mumbai Suburban Internet 2 hours ago
Mumbai Internet 5 hours ago
Mumbai Phone 12 hours ago
Nashik Internet 12 hours ago
Sūrat Internet 12 hours ago
Pune Internet 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare Don't accuse me of lying. I recharged ₹199 ONLY after checking the offer on Vi App. The problem is with YOUR system, not me. If your backend isn't showing the offer, that's Vi's issue. Customer shouldn't suffer for company's system failure. Resolve this.

  • NirakarJaiHind
    Nirakar (Bharat First)🇮🇳 (@NirakarJaiHind) reported

    @ViCustomerCare Pls help at the earliest. He is unable to make or receive calls as his number is suspended

  • KARAM_v_SINGH
    QUOTES & SHAYRI (@KARAM_v_SINGH) reported

    Hey, @airtelindia and @ViCustomerCare kya aapke paas behtar network ke sath vacancy hai? Suna hai aapka customer care behtar hai.. You value your customer. Kyonki @JioCare arrogant ho gaye hain unhe customer se koi matlab nahin hai, no reply since 24 hrs..

  • trading__life__
    trading life (@trading__life__) reported

    @ViCustomerCare I even can't login your application to raise ticket since morning, worst service, work on this asap, many people are effected

  • DeathEndsFun
    Dilip D'Souza (@DeathEndsFun) reported

    @ViCustomerCare I look forward to it, Rounit. Please help.

  • patro_as
    . (@patro_as) reported

    @ViCustomerCare What is the eta of fixing issues.I would be forced to change my sim

  • imVChimurkar
    Varun Chimurkar 👨🏻‍💻 (@imVChimurkar) reported

    @ViCustomerCare If the ₹479 and ₹719 plans don't actually provide the advertised Unlimited 5G under the same conditions, then this is a fake or misleading benefit. Please clarify the eligibility and resolve this issue immediately. @ViCustomerCare

  • Goel_DD
    Desh Deepak Goel (@Goel_DD) reported

    @ViCustomerCare @VipanAery1 Only messeging , no any action. Vi service is like government

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare i have mailed related to my bill issue regarding related financial crisis unable to repay bill at time request to bare me 10 days extension for repayment till the removed barred service for communication.

  • analonekhan
    Farooque (@analonekhan) reported

    @ViCustomerCare @yousuff7860 Your service is very bad and poor network. I did sim port before the recharge ending to 3 month.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • krpiyushh
    Piyush Kumar (@krpiyushh) reported

    There have been network issues today ever since it rained. Please solve asap. @ViCustomerCare

  • realabdulghani
    ع غ ف (@realabdulghani) reported

    @Vodafone, I just recharged ₹682 on my number but getting ZERO network in my village. No signal at all! Location: Sherani Abad,Gosiya Mohalla, Didwana Kuchaman, Rajasthan. This is urgent. Kindly resolve immediately or refund. @VodafoneIN @VodafoneGroup #VodafoneNetworkIssue

  • Jeet_chetwani17
    jeet_chetwani (@Jeet_chetwani17) reported

    @ViCustomerCare Keep getting the same response everyday from support team. Please give me an actual date as to when it will be fixed

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare Hello Team, one of your team member reached out to me. At that time my network was working but after an hour again there is no network

  • mishra_raj
    Raj Mishra (@mishra_raj) reported

    @ViCustomerCare , no network in Vasai Virar arrea, even your Vodafone mini shutdown. Can't login as not getting OTP on rmail or mobile (as services are down)

  • AnimeMeriJaan
    Atheist Pro Max (@AnimeMeriJaan) reported

    @ViCustomerCare Hi, Your portal to pay utility bills in the Vi mobile app is down. How long it will take to fix it? I have pending bills to pay.

  • amanparakh
    Aman Parakh (@amanparakh) reported

    Jio to Jio - Normal call Jio to Airtel - Normal call Jio to Vi User - Spam call And vice-versa!! 20+ years old number, showing spam in @ViCustomerCare network, and they have no solution for this. What a pathetic response getting from #Vi Customer care.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare kuchh kijiye bhai hamara….dm karke 24 hours k liye gayab ho jaate hain. Vi se support lene se pehle amrit peena zaruri hai, coz it takes lifetime to get something from them @TRAI .3rd July till this time, only info exchange.

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare You can't provide strong network Don't talk about building an equal network I'll be porting out from @ViCustomerCare #yağmur #كاس_العالم_٢٠٢٦

  • YuvrajKuvadiya
    Yuvraj kuvadiya4 (@YuvrajKuvadiya) reported

    @ViCustomerCare Not good network Vi

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    @ViCustomerCare Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me but mny people

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    Never trust @ViCustomerCare They promise one thing in app, give another, and then refuse to fix it. Lost ₹199 because of their app error. Please don't take @VodafoneIdea_IN connection. You'll regret it. #ViScam @TRAI

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    Hello @ViCustomerCare and @JioCare @DoT_India mobile number 6264704770 was ported from Jio to Vi. It has now been permanently deactivated, and neither Vi nor Jio is helping me recover it. This number is very important to me. Kindly look into the matter and help me get it back.

  • Sagar_bh21
    Sagar (@Sagar_bh21) reported

    @ViCustomerCare Faced same issue again today, please check DM

  • imnitesh
    Nitesh Gaikonde (@imnitesh) reported

    Dear @ViCustomerCare, There has been no Vodafone Idea (Vi) network in Vasant Nagri, Vasai East for the past 12 hours. Calls, SMS, and mobile data are all affected. This is causing major inconvenience. Please resolve the issue urgently and provide an update. #Vi #VodafoneIdea

  • Jeet_chetwani17
    jeet_chetwani (@Jeet_chetwani17) reported

    @ViCustomerCare Unable to see all services in payments section since many days. I always pay my credit card bill and other bills through VI - please get this fixed asap Really bad experience, been waiting since a week

  • simplesonali
    Sonali Dasgupta (@simplesonali) reported

    @VodafoneIN_News Your call center executive Somi needs a lunch break. Bad comprehension skill and awfully rude and lets not talk about listening skills. @ViCustomerCare Please she needs a permanent break and then she would realise the importance of job and making a customer wait

  • zuberlakha
    ZUBER SHAIKH(LAKHA) (@zuberlakha) reported

    @ViCustomerCare I have purchased postpaid no. From ur website at 1475 but ur agent is not coming for kuc for 3 days. Is this the way ur team working. I have recieved msg from vi along with agent no. But he does not pick the mobile. I am very frustrated with ur service.

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    @ViCustomerCare @ViCustomerCare @Tanazeem "Genuinely sorry" is not a solution. Your "information above" says the offer is not valid, but the offer WAS visible in Vi App when I recharged. That's your system error, not my mistake.I am not asking for explanation again. I am asking for RESOLUTION