Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (21%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Hyderabad, Patna, Bhopal, Delhi, Chhindwāra, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Ghātāl, Tirur, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 1 hour ago |
|
Hyderabad
|
2 hours ago | |
|
Patna
|
Internet | 7 hours ago |
|
Bhopal
|
Internet | 13 hours ago |
|
Delhi
|
Total Blackout | 16 hours ago |
|
Chhindwāra
|
Phone | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Consumer Grievance India (@ConsumerGriev) reportedHello @ViCustomerCare @TRAI @DoT_India Very frustrated with Vi network issues for the last 1 year! Every time I complain, the ticket gets closed automatically without resolution,the last complaint was on 30th June that case was closed too without fixing the problem.
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Amita Verma (@amitaver) reported@ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow
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AUSTIN (@AbrahamAustin) reported@ViCustomerCare Ok. I read generic answers. I will port all numbers to @airtelindia . Thanks. At least they can get better network in the area.
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सुबोध श्रीराम (@SaxenaSubodh) reported@ViCustomerCare I ported my number from Jio to Vi specifically for better internet speed. But right now, the speed is extremely slow. If Vi also fails to provide good speed, what was the point of switching? Please fix this network issue ASAP. #Vi #NetworkIssue #InternetSpeed
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Abdulqaiyum Shaikh (@shaikhqaiyum789) reported@ViCustomerCare My Vi mobile internet is not working despite having an active plan and sufficient data. This is causing serious inconvenience. Please check and resolve the issue urgently. Kindly share the complaint/ticket number and escalate if required. #Vi #ViIndia
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare Whom did I inform to cancel the order, you are such a bunch of unprofessional unethical people, can't understand a thing, now I am telling cancel the order and refund my money asap,enough of your I'll treatment,worst people at work,12-15 people not a single could do anything
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Trilok Chand (@TriloKChnd) reported@ViCustomerCare If you want give reply please shere there why you send private message, no any called recieved by you, i already said to you network issue why you can not call to alternate number, if you called please share details when you call to me.if you want I'll show to my call records.
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Trilok Chand (@TriloKChnd) reportednow. Very bed experience please don't use the VI network very bed work, they promised give a good network but it is completed fake promises so don't use this network. @ViCustomerCare
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j.San (@sanj_27) reported@ViCustomerCare My number has been ported to VI yesterday. Sim is showing signal but when calling someone, is show NOT REGISTERED ON NETWORK I have ejected and reinserted sim, restarted phone, put the sim in slot 1, everything. But showing same problem
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AmirShatty Anilkumar Patel (@ShattyAmir) reported@ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant
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Jeevan Tomson (@jeevantomson) reported@ViCustomerCare Why has Vi suddenly blocked incoming SMS/OTP while roaming abroad and started asking for 118? Your website says incoming SMS on International Roaming are free. Why charge customers now for a service that was working until yesterday?
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🧏🏻♀️ (@Parathe_of_aloo) reportedI made a prepaid recharge yesterday through Google Pay. The payment was successfully completed, and Google Pay shows “Recharge processed”, but the recharge has still not been credited to my Vi prepaid account. And im getting poor response from customercare. @ViCustomerCare
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare How long do I need to wait for activating the SMS service??
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Atul Bindal (@AtulBindal343) reported@ViCustomerCare I placed an order for a fancy number on 19 August, but despite 2–3 calls, I still haven’t received any clear update. Please look into this and provide a status ASAP. #Vi @ViCustomerCare very poor service
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Shhubhaam Chaudhary (@Shubhuchuodhary) reportedCalled the Neo Call Center as instructed by @ViCustomerCare , and agent Priyanka says they CANNOT cancel the order either! Neither team is taking responsibility
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Anil Kumar (@anineel) reported@VodafoneIN_News @ViCustomerCare I Ordered a SIM card through the official VI Website, but it has been more than 24 hours and I haven’t received any update or response regarding my order. The payment has already been deducted, and there is not even an option to cancel the order.
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Ansh Pateriya (@PateriyaAnsh) reported@ViCustomerCare @airtelindia @ViCustomerCare Stop calling me just to ask the same questions again. I have explained the situation repeatedly. I don't need another scripted apology or MNP tutorial. Your representative ****** up the process. YOU FIX IT. PORT MY NUMBER.
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Nadeem Malik (@maliknadeem95) reportedSir there is no network/tower of Vodafone in My area,and population is also very big I request u to cover this area and install Vodafone tower. Address Bani tehsil Bani District Kathua Jammu and Kashmir 184206 @ViCustomerCare
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare Already replied in DMs. Asking for 3 more days (Sept 2) for a delayed order isn't a solution. Please cancel & initiate my refund today so this can be closed.
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Trilok Chand (@TriloKChnd) reportedTill now problem not solved yet neither your engineer visit my address for checking the network you always gave a false promises, they cheated to us to gave false promises....gyz i am very desatisfying for service of VI network day 1 gave false promises. @ViCustomerCare
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Anshul Bajpai (@linktoansh) reported@ViCustomerCare : I need to port 4 numbers to family pack: 2 of Mumbai circle and 2 of Ghaziabad circle. Your representative called in and was extremely rude. Could someone please assist ?
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare 72 hours passed and 4-5 customer calls later, only template lines received with zero commitments kept. Order ID: DCHD26082610651 is unacceptable. Cancel my order and process a full refund of ₹365 immediately. Registering a formal NCH complaint next.
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Altruist (@speakng4mground) reported@ViCustomerCare ************ internet absolutely down in uttarpradesh west District pilibhit Town puranpur 262122 5 days and Unable to use internet properly slow as 🐌 Complaining not works with @ViCustomerCare they don't take action. Having complaint numbers but not solution!!
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Amita Verma (@amitaver) reported@ViCustomerCare No improvement in connectivity yet. And you claim you are happy to help.
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Devendra (@Devendr05429343) reported@ViCustomerCare @ViCustomerCare why your team not update on my issue ..approx 3 days complete but no update..ok tomorrow vi number port in Airtel.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Dipika, I am not DMing. The issue is public. Vi numbers are being used for marketing calls. Asking for my number does not disconnect the spam numbers. Take action publicly and confirm it here.
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Atul Bindal (@AtulBindal343) reported@ViCustomerCare @ViCustomerCare very poor service again my order is cancelled by your team i have not got the sim.
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Amita Verma (@amitaver) reported@ViCustomerCare After posting my complaint my phone has stopped working. When I dial a number I get a message saying not registered on network . So much for being ready to help
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare motherchud stop calling me **** off scammer don't disturb
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Aman (@aman_jhajharia) reported@ViCustomerCare Hello @ViCustomerCare .. Last few days.. Your network is very bad... What is issue? Why can't you fix it?