Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Cochin, New Delhi, Guwahati, Kottayam, Ahmedabad, Vadodara, Mumbai, Hyderabad, Pune, Subedāri, Patna, Jaipur, Bengaluru and Trichūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra |
Total Blackout | |
| Cochin |
Phone | |
| New Delhi |
Internet | |
| Chhindwāra |
Internet | |
| Guwahati |
Internet | |
| Kottayam |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Ayaan
(@MrAyaan869049) reported
@ViCustomerCare "@MyViCom, still waiting for my prepaid recharge refund on 7874××××78 despite submitting bank details! Can you please look into this issue and assist me? #Vi #RefundIssue #CustomerSupport"
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Chandan Thakur
(@mchandanthakur) reported
Even after jio giving the best service and offer I was a loyal postpaid customer of @ViCustomerCare from long time but after experiencing bad service from Goregaon West Vodafone Gallery I am switching now to @reliancejio #worstserviceofvodafone #vodafonegoregaon #vigoregaon
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Himanshu Pichhavadiya
(@himanshup1905) reported
Worst service by @ViCustomerCare! Just got a new postpaid connection 2 weeks ago. Today it’s showing emergency calls only after your verification call this morning. Was told to expect another call, now no network at all! Please fix this ASAP. #VI #VodafoneIdea
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Aalok Mishra
(@aalokmishra55) reported
@ViCustomerCare what the hell is this, your app is showing my plan will end today by 11.59 pm then too I am unable to use service, which kind of scam is this ,if I have a valid recharge then why you failed to provide service @TRAI
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Dr. Shashank Singhal
(@1990_singhal) reported
Fraud companies can never change @ViCustomerCare @TRAI @GoI_MeitY
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अभिजीत रॉय़
(@Abhitheweber) reported
@ViNewsOfficial again low signal, only 1 or 2 bars are showing. Getting late to connect any call.... Area- 799254, Sripur, Dharmanagar, North Tripura . @ViCustomerCare pls check and develop this, we're facing problem.
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आयकर दाता!
(@AnkurTewari1008) reported
@ViCustomerCare How about a simulation excercise for your customer care. Head .You are travelling abroad and you have no network even after paying 3K for pack.What should the customer do?You come back to India and find no network ,what should the customer do?
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Myth
(@X__Myth) reported
Ported from Airtel to Vi on 3rd, now stuck with no service on both SIMs. No update, no info on status. @ViCustomerCare @Airtel_Presence — what’s going on?
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Amazon Help
(@AmazonHelp) reported
@DEVSHETH17 @ViCustomerCare @DEVSHETH17 We're sorry to know your Prime Video subscription is on hold. Please reach out to network provider for further assistance. Thank you for your understanding. -Sadrushya
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ATAUR RAHMAN
(@ATAURRA92416745) reported
@ViCustomerCare I am till facing using at same location not received any update from your team side why such inferior service by you
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Saurabh
(@Saurabh16200211) reported
@ViCustomerCare I am using the sim since last 6 years from last 1 month net is not working properly no network sometimes my daily GB are getting waste do something and give my 1 month daily bg otherwise I am changing my sim.
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Grok
(@grok) reported
After porting to VI, if network shows but calls fail, try these steps: 1. Restart your phone. 2. Remove and reinsert the SIM. 3. Test in another handset. 4. Manually select VI network in settings. If unresolved, DM @ViCustomerCare with your number and details for assistance.
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enigma
(@00muttaqin00) reported
@ViCustomerCare My Vi prepaid SIM on iPhone 11 hotspot connects to my Windows laptop but shows "No Internet." Works fine on other handsets, and iPhone works with other SIMs. Called 199, no help. Please resolve urgently or I’ll consider MNP.
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R I C K Y
(@RICKYACHARItml) reported
@RICKYACHARI1 @ViCustomerCare I don’t stay loyal to bad service. VI has failed — switching to Jio or Airtel. Ask your friends: why stick with VI when better networks exist?
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R I C K Y _ A C H A R I
(@RICKYACHARI1) reported
@ViCustomerCare Porting out of VI — worst network ever. Can’t even stream 480p without buffering. I’m switching to Jio/Airtel, and I’m telling everyone around me to do the same. Don’t suffer in silence. #ByeVi #HelloJioOrAirtel
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Parth Patel (Modi Ka Parivar)
(@ParthPatel5) reported
@reliancejio @JioCare down in Dhrol and Whole Gujarat Tweeting from @ViCustomerCare
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ATAUR RAHMAN
(@ATAURRA92416745) reported
@ViCustomerCare From last 3h hours facing network issue just I connected wifi then twitter you
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ATAUR RAHMAN
(@ATAURRA92416745) reported
@ViCustomerCare I have call call your customer care number your staff behaviour is very rouge/ inferior unable to understand my issue and call transfer on IVR by your staff please arrange call back
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ATAUR RAHMAN
(@ATAURRA92416745) reported
@ViCustomerCare I have using VI sim last 3h not meet network in mumbai areas pin code 400043 very inferior service by VI all friends request fort in other telicom company I am also trying tocall customer care facing issue
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J Singh
(@JSingh1462249) reported
@ViCustomerCare Still not resolve my problem
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Ramesh Kumatagi
(@RameshKumatagi) reported
@ViCustomerCare your network is pathetic. Getting about 50% network in a taluka place #vodafoneidea #telecom
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Prakash Suryavanshi
(@Prakash44059688) reported
@ViCustomerCare How to connect with you over call. If there is any issue in store?
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Ocean Wave
(@Dynamo_2024) reported
@DoT_India @ViCustomerCare @MeRahulAhire As per the Vodafone Idea (Vi) network team, HD Voice (VoLTE/VoWiFi) calling is fully supported across all networks. However, if HD Voice is not functioning when calling users on Airtel, Jio, or BSNL networks,
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Kapil Bajaj कपिल बजाज کپیل بجاج
(@kapsbajaj) reported
@ShivAroor Kashmir - there only Airtel, BSNL and Jio work. @ViCustomerCare is not there in many areas. My friend had one of these with better connectivity and we hence had connectivity. Else would have been an issue being stuck without network in many areas.
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HIMANSHU PANCHAL
(@HIMANSHU200694) reported
@ViCustomerCare @JioCare Very useless VI network. #fraud #cheating
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Girish Kulkarni
(@MeeGPK) reported
@ViCustomerCare Guys .. do you know what kind of call centres Vodafone runs ? You should try them your self first. Low grade tech - in less than ten seconds call is terminated if you fail to key in ur phone number - even if u have done half the work.????
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MOHIT SHAH
(@mohitshah1234) reported
@ViCustomerCare Unprofessional service by Vodafone India got a call to convert into billing person came for visit verification i personally met him n he remarks address shifted stop recruiting idiot services gallery employee also lazy 4 days past my number not working
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ayush joshi
(@ayushjoshi5) reported
Hey @ViCustomerCare @ViNewsOfficial My SIM has not been working for the last 60 days, and your store representatives have no clue how to resolve it. This is beyond frustrating now. Please look into this on priority and get it fixed ASAP. Complaint Ref ID: MUM-V01837712516
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Aaryan Dabra
(@aaryandabra01) reported
@ViCustomerCare wtf is wrong with you people? keep your nonsensical customer acquisition team away from spam calling me else I will take this up in court and file a restraining order. 17 missed calls back to back, are you people stupid? brainless lowlives.
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Mr. Dahi Bhalla
(@oye_bread) reported
@DoT_India what are the guidelines for porting and releasing number by the telecom providers? @ViCustomerCare is not releasing my numbers despite porting out and is causing great trouble by continuously calling. Please help