Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (26%)
• Phone (17%)
• E-mail (1%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Varanasi, Aurangabad, Shiliguri, Rājkot, Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kolkata, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, and Delhi.

City	Problem Type	Report Time
Varanasi	Internet	2 hours ago
Aurangabad	Internet	5 hours ago
Shiliguri	Internet	9 hours ago
Rājkot	Internet	1 day ago
Mumbai	Phone	1 day ago
Jamshedpur	Total Blackout	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mujahid Alom (@Mujahid_along0) reported 4 minutes ago

  @ViCustomerCare Just now talk with customer care internet is automatically change to emergency What **** is wrong with you

• 
  🚩Rajdeepsinh (@Rajdeep333) reported 5 minutes ago

  @ViCustomerCare I’m using a VI 5G unlimited plan on my Realme device in Sarkhej, Ahmedabad (Gujarat). My phone shows a 5G network, but data is still being deducted from my daily pack instead of unlimited 5G. I’ve already raised a complaint, but the issue isn’t resolved yet.

• 
  Mohit Malik (@MohitMalik0999) reported 7 minutes ago

  I accidentally recharged my number even though my existing plan is already valid till June. The recharge was done just now. I kindly request you to please cancel this recharge and process a refund. (+91 9899939274) @ViCustomerCare

• 
  Chandni Naresh (@ChandniNaresh) reported 9 minutes ago

  @ViCustomerCare Don't call back asking for issue, keep the recharge amount as charity and buy sweetmeats for snacking as anyway you don't have any work to do except for providing silly reasons for your inefficiency. If someone says something second time, ill go and drown myself in some river.

• 
  RITESH GANATRA (@GanatraRitesh) reported 9 minutes ago

  @ViCustomerCare Network issue update

• 
  Karthik N (@findkarthikn) reported 12 minutes ago

  Site-level network failure at Bhandup Eastern Business District, LBS Marg (400078). Over 1,000 users offline since 3 days. Requesting immediate intervention from leadership and the network team. Please provide ETR. #ViOutage #Mumbai #Bhandup @ViCustomerCare @ViBusinessIndia

• 
  kshitij barbhaya (@kshitijbarbhaya) reported 16 minutes ago

  @ViCustomerCare Ajit can you pls calle wht level of commitment you given what I m getting...family facing problem just fake no single response ppl saying chck with bank if amount is deducted... you have ensure no issue will be impact in DM totally shocking rep.i should open different bank AC ??

• 
  Rahul Panwar (@rahulpanwar) reported 18 minutes ago

  @ViCustomerCare @VodafoneGroup Without balance now the network is not coming, so suddenly I am out of network because My prepaid balance is deducting automatically for no reason.Every week this is repeating. Look into it seriously, don't force the customer to throw your SIM.

• 
  shanaya (@Nisha545655) reported 25 minutes ago

  @ViCustomerCare Forget DMs. Tell us in how many days it will take you to fix the network issue. Whatever happens will be in front of the public. #vasai

• 
  Sangramm K Rath (@sangram_rath) reported 30 minutes ago

  @ViCustomerCare @Airtel_Presence @JioCare I have booking one connection still not delivery order id-DCHD21042633138 please service as soon as possible

• 
  Chandni Naresh (@ChandniNaresh) reported 33 minutes ago

  @ViCustomerCare The person told will send troubleshooting steps as the mobile data is not working Those steps are even available online n we are not lame people like you to pass the buck In spite of that no email is sent. Why do yu at all run a company when u have no competency to fix an issue

• 
  Raunak (@avinash_raunak) reported 34 minutes ago

  @ViCustomerCare SIM (Order ID: DCHD20042620133) activated but "No Service". Haven’t received SIM yet, still validity started and days are getting deducted. Also emailed but no response. Please provide new SIM & reinstate my connection/validity.

• 
  Sandesh (@sandeshsahuu) reported 37 minutes ago

  @DiyaBarman51730 @ViCustomerCare they dont help they never do. better to go for another operator

• 
  subrata mukherjee (@subrata36141769) reported 38 minutes ago

  @ViCustomerCare No network, not opening link.please send some network via post office or courier.

• 
  avinash singh (@creativeeagle69) reported 41 minutes ago

  @airtelindia @ViCustomerCare Every day, once or twice, the network stops working. Even though it shows 4G/5G, it often drops to 2G signal, and this has been happening for quite some time. If you can’t provide proper service, then shut down your network in this area.

• 
  Varad (@Varad15630802) reported 45 minutes ago

  @ViCustomerCare Vi mobile network down in my area since afternoon. Cant make calls. Unable to use mobile data. Cant reach customer care either. App is also not working. Fix this otherwise we may have to port.

• 
  Roshan Singh (@readwithroshan) reported 46 minutes ago

  @ViCustomerCare @vm351262 Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

• 
  F t Designing (@designing_6026) reported 47 minutes ago

  In my touch there are 670 people are used vi and navi payment so you not cure my problem then we all are shift @ViCustomerCare @navifinance

• 
  The Chemist 🚩 (@themadchemist23) reported 48 minutes ago

  @ViCustomerCare customer care executive is saying that right now there is no facility of getting a new sim delivered to your location if ordered online and while I was checking availability it shows that your location is serviceable. ****** up service.

• 
  kshitij barbhaya (@kshitijbarbhaya) reported 49 minutes ago

  @ViCustomerCare 12 hrs you guys and customer support nerver response.... this willl never improvement that's was clear

• 
  The Chemist 🚩 (@themadchemist23) reported 49 minutes ago

  @Yaduvamshi108 @ViCustomerCare I have the same problem man. There is no update on tracking also.

• 
  Debasish Som (@somdebasish) reported 52 minutes ago

  @ViCustomerCare @VodafoneIdeaIN Unjustified SMS charges deducted even though I have 6889 free SMSs remaining. No communication about daily SMS limits. Poor support experience. Request immediate reversal of charges. Will share details via DM. #VI #BillingIssue

• 
  Hemanth Kumar (@hemkumarc) reported 54 minutes ago

  Hey @ViCustomerCare, under what @TRAI regulation did you deactivate an active, recharged SIM? No warning, no SMS, just total service cutoff. This is a violation of consumer guidelines. I need my number restored immediately. #TRAI #ConsumerCourt #VodafoneIdea

• 
  Abinash Panda (@AbinashPan69832) reported 54 minutes ago

  @ViCustomerCare Still no one has contacted me, and my SIM is out of service. You disconnected my service without my consent—this is not my fault. It is your responsibility to resolve this issue immediately. Please take urgent action.

• 
  प्रियंका राणा भारतीय किसान यूनियन (लोकशक्ति) (@PriyankaRanaGBN) reported 57 minutes ago

  I request to all please not use Vodafone network @ViCustomerCare I am going to port my all VI numbers to Airtel ,

• 
  Priyank (@priyank___xxvii) reported 58 minutes ago

  @ViCustomerCare The issue has not been resolved yet.

• 
  HARIOM TIWARI (@Tiwahari) reported 58 minutes ago

  @ViCustomerCare Hi Vi Team, I recharged with the ₹209 plan which clearly mentions “Unlimited Caller Tunes for 28 days,” but I’m unable to activate or set any caller tune on my number This is misleading, as the benefit is advertised but not actually usable. Please check the issue

• 
  lostinlimbo (@bhavyamehrra) reported 59 minutes ago

  @ViCustomerCare My postpaid bill is due in 4 days. Why am I getting 4-5 automated calls everyday? I have complained to your customer care multiple times but they are not doing anything. Please fix otherwise I'll escalate further @TRAI

• 
  Rohit Lohia (@rohit2lohias) reported 1 hour ago

  @ViCustomerCare I really hope that your policy gets revised on re-verification. As for you, it's just a connection, but for an individual, it's their whole digital identity. @JioCare since we port from your network to VI can you help here since the number got deactivated on 15Apr. @GoI_MeitY

• 
  SJ (@saurabhjain111) reported 1 hour ago

  @ViCustomerCare @ViBusinessIndia just wasting customer time and money @TRAI look how the casual approach of service providers towards the Customer paying them a lot. Just doing #vifake commitment to enroll the customer and later on Customer begging foright