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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 22% Total Blackout (22%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Kawardha, Patna, Ranchi, Udaipur, Kolkata, Jaipur, Nashik, Guwahati, Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, and Pune.

CityProblem TypeReport Time
Chhindwāra Internet 12 hours ago
Kawardha Total Blackout 16 hours ago
Patna Phone 16 hours ago
Ranchi Internet 17 hours ago
Ranchi Internet 18 hours ago
Udaipur Internet 24 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Vks22691001
    Vinod Kumar (@Vks22691001) reported

    @ViCustomerCare Very poor network. Server not reachable. Difficult to call.

  • Abhi48533
    Abhishek Raj (@Abhi48533) reported

    Is vi network not working in bihar sharif pincode 803101 or it's sim issue? From yesterday I m not getting proper tower it's coming and going and after aeroplane mode it comes but again goes away can u check and confirm? @ViCustomerCare

  • pradeeplatiyal7
    pradeep latiyal (@pradeeplatiyal7) reported

    @ViCustomerCare Tumhari mkc you ******* company resolve my issue

  • Md291097
    Md Mohsin (@Md291097) reported

    Switch to @ViCustomerCare ; their service is much better than @Airtel_Presence and @JioCare across India - I’ve noticed this myself after using #vodafoneidea . Also, Vi's recharge plans are affordable, and the service is excellent. Put an end to this Airtel-Jio duopoly. #airtel

  • Bollywoodhq
    Bollywood.com (@Bollywoodhq) reported

    @ViCustomerCare Hi we've been told that Vodafone is blocking our website on their Indian mobile network. Can you help please?

  • nehag_101
    Pankaj Kumar (@nehag_101) reported

    @ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Ported from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare My problem remains unsolved and I have no option but to port to another provider. There seems to be no interest on your part to resolve the issue.

  • HappyVb5671
    Happy Verma (@HappyVb5671) reported

    Just ported my Jio number into @ViCustomerCare , volte service not working, this is very bad experience in 2026!! @TRAI

  • jahartheen
    Jahar Theen (@jahartheen) reported

    @ViCustomerCare But that doesn't solve my problem i need solution

  • omkarp524
    Omkar Prasad (@omkarp524) reported

    @ViCustomerCare Will you sort out the issue?

  • Mukeshtkumarr
    Mukesh t kumar (@Mukeshtkumarr) reported

    @TRAI @ViCustomerCare , this is to bring into highlight the extremely unprofessional attitude of Vi towards me as a customer and the very unhelpful habit of its employee in Vodafone gallery at Mumbai 400071

  • ekapil_kapil
    kapil sharma (@ekapil_kapil) reported

    @ViCustomerCare can you please just stop honking me like hell? Being a postpaid customer is a sin or what? 10 automated calls a day!!! Add reward to my number instead but just stop your irritating calls. 🙏🏼🙏🏼

  • Mr_clicker__
    Mr Nik (@Mr_clicker__) reported

    @ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.

  • MercenaryBrain
    Pp (@MercenaryBrain) reported

    @ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ # tags Vi customer care and consumer forums to protest the inability to recharge minimum amounts or short-term data packs without buying a service validity plan, calling it an unfair compulsion during urgent needs or to keep the SIM active

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.

  • sagarbhalla0015
    SAGAR BHALLA (@sagarbhalla0015) reported

    @ViCustomerCare very poor customer service, trying to connect with an agent from the past 1 hour, IVR is not allowing me to speak with an agent. Pls let me know how can i speak with a representative.

  • Saurav983
    Saurav Kumar (@Saurav983) reported

    @ViCustomerCare Thanks for the details. Since the ₹1,189 plan doesn't include service validity and the insurance doesn't cover devices older than 3 years, I will not be porting to Vi at this moment.

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ Not able to recharge for minimum amnt , data for a day /2 day/ 3 day and minimum amnt recharge with no service validity at the time of urgency and sometime to keep sim active . This is totally compulsion from your end and Unfair Trade Policy ,

  • smilingsammit
    Sammit Joshi (@smilingsammit) reported

    @ViCustomerCare My service request was rejected due to “document mismatch,” but no specific reason or details have been provided. I’m also unable to reach customer care, as the call gets disconnected automatically every time I try. Please look into this issue.

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare YOU ONLY KNOW TO DEMAND FROM THE CUSTOMER AND ACCUSE THE CUSTOMER LIKE YOU ARE DOING RIGHT NOW. I ASKED YOU SIMPLE THINGS. YOU ARE NOT DOING ANY OF THESE. KINDLY GIVE DIRECT NUMBER OF YOUR MANAGER.

  • Mr_clicker__
    Mr Nik (@Mr_clicker__) reported

    @ViCustomerCare @grok Facing such issues with a newly issued SIM is extremely disappointing and has caused me significant inconvenience. I am genuinely very unhappy with this experience and expect Vodafone to resolve this issue immediately and provide a permanent solution.

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..

  • AlvinDeVlix
    Alvin (@AlvinDeVlix) reported

    @ViCustomerCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?

  • kavya_open
    Kavya Patali S (@kavya_open) reported

    @ViCustomerCare my mother is lost since morning. Kindly help urgently. She is in Jamshedpur with a Bengaluru sim. Help!!

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare I never authorized this subscription. When I questioned the charge and requested proof of my consent/activation, I was told that I must pay the amount whether I used the service or not.I was also told that if I port my number to another network,the ₹210.17 would not be refunded

  • sanjaychopra
    sanjay chopra (@sanjaychopra) reported

    @ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim

  • HappyVb5671
    Happy Verma (@HappyVb5671) reported

    why my network switch back to 2g when i recieve calls??? tell @ViCustomerCare what the hell you doing @TRAI ??

  • Pradip8834
    Pradip Patil (@Pradip8834) reported

    @ViCustomerCare OMG 😲 u really take this seriously again ? Take a rest in my case bcoz u r 2 much seriously in my case. Remember ??? Happy to help you?