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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhubaneshwar, Kolkata, Patna, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Chhindwāra, Pune, Varanasi, Lucknow, Indore, Bengaluru, and Jodhpur.

CityProblem TypeReport Time
Bhubaneshwar Phone 7 hours ago
Kolkata Internet 8 hours ago
Patna Phone 10 hours ago
Kolkata Total Blackout 11 hours ago
Jaipur Internet 12 hours ago
Bālurghāt Total Blackout 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • jagdishsahu9784
    JS (@jagdishsahu9784) reported

    Hello @ViCustomerCare Till now no updates from your team. Kindly resolve the issue ASAP.

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare We have pathetic Vodafone network here in our area. Lodged complaint twice, no resolution or response yet. One resolution was to reset network settings of my phone!! Right now while tweeting I can see zero network bar on my phone!

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 1. Dear Vodafone Team, Please avoid following practices that create unnecessary inconvenience for customers. I am facing OTP delivery issues across multiple locations, yet I am being asked location-specific questions such as updating the PIN code.

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 3. Instead of asking repetitive and irrelevant questions, kindly focus on identifying the root cause and improving the reliability of your service.

  • TheBharatKiSena
    The Bharat Ki Sena (Subhransu Sekhar Dutta) (@TheBharatKiSena) reported

    @ViCustomerCare Respected can you tell what is the minimum recharge should I have to do to send PORT message to 1900? Hope you help

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank

  • rushi379
    Rushi patel (@rushi379) reported

    @ViCustomerCare Having successfully switched to @airtelindia, I can now breathe a sigh of relief, no longer experiencing issues with the XXX network and International ghost call problem.

  • 2Yogeshjoshi
    Yogesh Joshi (@2Yogeshjoshi) reported

    @ViCustomerCare is getting worse day by day. I have been a user of Voda since 2006 with two connections, now as I am facing a issue with a recharge, when called customer care, they just disconnected in between without giving any resolution. It's such a hard work to connect them.

  • nil_m18
    nil (@nil_m18) reported

    @ViCustomerCare It's a simple query and you can straight away answer. @vodafone Prepaid connection while moving from Mumbai circle to Gujarat circle why is your customer care centre forcing me to take 3 months prepaid connection.@airtelindia awaiting your response.

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare I have reported the issue, this level of unprofessional support & system down issues is not tolerable. Also don't expect me to renew the system this time & I don't need your sales team to call me for renewals as I am already exploring other vendors for the internet.

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 2. Am I expected to update my PIN code every time I travel or move to a different area? The issue is clearly related to OTP delivery and network/service performance, not to a particular location.

  • vlookupjesus
    Leviticus Karnwal (@vlookupjesus) reported

    @rohitgaur06 @ViCustomerCare Crappy network asking sky high prices.

  • ig_hunter_7
    H U N T E R 7🖤 (@ig_hunter_7) reported

    What happened to Vi sim No service available in all sims @ViCustomerCare why?? #vi

  • GovtIsLAZY
    Eye (@GovtIsLAZY) reported

    @ViCustomerCare Contact Me.. I got issue

  • fxhustle7
    H (@fxhustle7) reported

    Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

  • Sandeep70443762
    Sandeep singh (@Sandeep70443762) reported

    @ViCustomerCare @TRAI I have a 'Family Pack' plan. For the past four days, I have been calling 199 to request that it be separated, but the request is not being processed. Please resolve this issue for me.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi SIM is completely out of service and unable to receive calls. The SIM shows no network even when inserted in another handset. Kindly contact me via DM/email or provide an alternate way to coordinate and resolve the issue.

  • Neeraj007P
    Neeraj Singh (@Neeraj007P) reported

    @ViCustomerCare, every time I make or receive a call, the network drops and shows “G” only. Calls disconnect continuously and your team keeps saying “no network issue found.” Stop fooling customers and hiding behind scripted replies. People pay full money for services, not excuse

  • jiggi_b
    Jignesh Boricha (@jiggi_b) reported

    My number is still not activated despite multiple visits to the Vi Gallery. I was told the only option is to convert it to postpaid, else discard the number. This is unacceptable. Please help resolve this urgently @ViCustomerCare

  • 2Yogeshjoshi
    Yogesh Joshi (@2Yogeshjoshi) reported

    @ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI

  • Hemantt1811
    Hemant Trivedi (@Hemantt1811) reported

    @ViCustomerCare I had informed your executive two months ago to deactivate my number. He asked me to clear the pending payment, which I did. The same issue happened last month, and now again this month a bill has been generated. Is this a fraud or what?

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • vishstaler
    Madmaxapc (@vishstaler) reported

    @ViCustomerCare fraud network . I recharged for 299Rs nonstophero offer that is unlimited data for 28 days . That offer valid for my mobile number . But after I recharge it shows only 1GB/day . Such a worst behaviour from #VI. #ChorVI 😡

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Sent the required details to your inbox. Kindly solve. None of the customer care lines are useful. Local Sivakasi postpaid office was closed 6 months back ! Then who is responsible for queries of postpaid customers in this area ?

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @ViCustomerCare i never asked u to call me. I posted the #Viscam. Ur network wantedly deactivating the numbers which does long day validity recharge. And making them to pay FRC for above 300 Or forcing them to use postpaid Because your network needs money to retain the business.

  • Himanshu656665
    Himanshu (@Himanshu656665) reported

    @ViCustomerCare It's been over a month, and I'm still facing poor network coverage in Delhi. This is very disappointing. If the issue is not resolved soon, I will port my number to Jio. Please look into this urgently

  • gauravh1
    Gaurav (@gauravh1) reported

    @Joy_Majumder__ @ViCustomerCare @TRAI Agree. But that's because of an under-utilised network. Once they begin adding subscribers, the speeds will decrease. I have already seen significant speed drops with Vi in Pune.

  • MCS_55
    Mihir Chandra Shekhar (@MCS_55) reported

    Hey... @ViCustomerCare slow data speed/issue near ARYA VIDYAPEETH COLLEGE area for last 3/4 hours.. please check. pin code : 781016 #Gauhati #Guwahati #Kamrup_Metro @VodafoneGroup

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi prepaid number has suddenly stopped working in Delhi. The SIM is detected by the phone, but there is no network signal and it shows No Service. I have tested the SIM in another phone as well, with the same issue. Please check and assist urgently. 8561031482

  • Sahay_official
    Aditya (@Sahay_official) reported

    Failed Company @ViCustomerCare. You activated my port but failed to provide the eSIM for 12+ hours. I use an eSIM-only iPhone, so your delay has left me completely disconnected. Taking a customer’s number and then denying access to the service is a serious failure. Fix this now.