1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Dimāpur, Kolkata, Bengaluru, New Delhi, Guwahati, Bhopal, Chhindwāra, Gopālganj, Gurgaon, Ahmedabad, Chennai, Hyderabad, Patna, Bhubaneshwar, and Jaipur.

CityProblem TypeReport Time
Dimāpur Internet 1 hour ago
Kolkata Total Blackout 1 hour ago
Bengaluru Total Blackout 2 hours ago
Kolkata Phone 2 hours ago
Kolkata Total Blackout 2 hours ago
New Delhi Phone 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • lk_hoon_me
    Laukik Todankar (@lk_hoon_me) reported

    @ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @ViCustomerCare Let me know the final solution else I will port to another provider

  • shubham_patil97
    shubham patil (@shubham_patil97) reported

    Hi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My Vi prepaid number has suddenly stopped working in Delhi. The SIM is detected by the phone, but there is no network signal and it shows No Service. I have tested the SIM in another phone as well, with the same issue. Please check and assist urgently. 8561031482

  • AshishM2
    Ashish Mehta (@AshishM2) reported

    @ViCustomerCare You are not really intending to help. You are just pretending to help because its social media. I have already provided all relevant info. Further questions are useless. Fix your network if you wish to. You have the state, you have the pin codes. There's no network in those areas

  • gajendrap2699
    Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported

    @ViCustomerCare @jagograhakjago Maine network coverage issue ke liye complaint (Ref No: UPE-V02112738575) register ki thi. SMS ke anusar complaint ko 06 Jun 2026, 06:00 PM tak resolve hona tha, lekin abhi tak koi solution nahi mila hai. Poor network coverage ki wajah se calls aur

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • BkDubey16
    𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported

    Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

  • abhi_bhardwaj1
    Abhishek Bhardwaj (@abhi_bhardwaj1) reported

    @ViCustomerCare @ViNewsOfficial Dear Vodafone, Please put some network towers on pilgrimage tracking route of Kedarnath. VI was almost invisible in most of Utrakhand. I had to purchase another operator’s sim during the Utrakhand trip because VI network was so bad over there.

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare Network issues have persisted for years; let alone using the internet, even making voice calls is impossible. VI needs to resolve this problem.

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

  • arulchristo
    Christo (@arulchristo) reported

    @PrawinGaneshan @ViCustomerCare Worst. Switch to jio

  • Anonymo50965123
    Eddie Brock (@Anonymo50965123) reported

    @ViCustomerCare Okay thanks for clarifying everything, i should not expect too much because it is too far away from your network area. Thanks 🙏👍,

  • Jugadu_banda
    Aman (@Jugadu_banda) reported

    @ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

  • Mr_Dvp
    PDV Prasad (@Mr_Dvp) reported

    @ViCustomerCare Ordered a sim card on Friday and the status is still order placed. Boasts of 24 hour delivery but fails to even take an order. Paid even for the plan and completed KYC. Please help.

  • jatin_pro
    Jatin (@jatin_pro) reported

    @ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve

  • rakshit_uttam
    uttam rakshit (@rakshit_uttam) reported

    @tanveerkhan92 @ViBusinessIndia @ViCustomerCare Port your sim to another network. I am using airtel.

  • GovtIsLAZY
    Eye (@GovtIsLAZY) reported

    @RVAGamingg @ViCustomerCare I want to try to but they got problem with adhaar authentication while I just brought Jio Fiber connection using same method

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare Ur team has the audacity to mark the complaint as “resolved” without even calling me for the resolution for the past 1-2 days!!! What’s happening guys?? I have reopened the complaint. Still the network issue persists!

  • hasan_kahir
    Hasan Kahir (@hasan_kahir) reported

    @Airtel_Presence I have send DM to you. I am unable to use any application. #Airtelfraud You guys are stealing people money, and failed to provide service. @ViCustomerCare Hi, vodaphone. I am airtel user since 2012, I want to port my number to VI, please suggest me the steps to port my sim

  • vishstaler
    Madmaxapc (@vishstaler) reported

    @ViCustomerCare fraud network . I recharged for 299Rs nonstophero offer that is unlimited data for 28 days . That offer valid for my mobile number . But after I recharge it shows only 1GB/day . Such a worst behaviour from #VI. #ChorVI 😡

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViNewsOfficial Day 38+ of following up with @ViCustomerCare. Paid for Postpaid-to-Prepaid migration. Shared all proofs. Made 50+ calls. Yet my number remains disconnected and an unnecessary bill was generated. Who owns this issue at Vi? #Vi #ConsumerRights #CustomerService

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    @ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?

  • vlookupjesus
    Leviticus Karnwal (@vlookupjesus) reported

    @rohitgaur06 @ViCustomerCare Crappy network asking sky high prices.

  • YOGENDER_21
    Singh (@YOGENDER_21) reported

    @ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers

  • PRA7AP
    Aditya Gaurav ❁ (@PRA7AP) reported

    Hello @ViCustomerCare , your customer service is pathetic

  • AkankshaDw24
    Akanksha Dwivedi (@AkankshaDw24) reported

    @ViCustomerCare No network = No studies = No connectivity. @ViCustomerCare why am I paying for a recharge if I can't even get a single signal bar? Your customer support has taken zero action on my repeated complaints. Kindly look into this on priority!📍 212503 ,holagarh