1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Sūrat, Hyderabad, Bengaluru, Pune, Kolkata, Chhindwāra, Mumbai, Cochin, Chennai, Vasco da Gama, Guwahati, Udupi, Alīgarh, Coimbatore, and Jaipur.

CityProblem TypeReport Time
Sūrat E-mail 3 hours ago
Hyderabad Internet 9 hours ago
Hyderabad Phone 14 hours ago
Bengaluru Total Blackout 19 hours ago
Pune Total Blackout 21 hours ago
Kolkata Internet 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • shailesh9879
    Shailesh suresh jani (@shailesh9879) reported

    @ViCustomerCare Please please solve my problem otherwise leave us from your bad service... very bad experience of vi... without reason Stop my interest service... your executive called me and give me only sympathy... please improve your service in Gujarat...

  • VijaySingh26094
    Vijay Singh (@VijaySingh26094) reported

    @ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771

  • subrata36141769
    subrata mukherjee (@subrata36141769) reported

    @ViCustomerCare @VodafoneEgypt no help from customer care service. Keep such void service up. Congrats

  • NoorulMubin
    Noorul Mubin Nadaf (@NoorulMubin) reported

    @ViCustomerCare worst network

  • Venu83289
    ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported

    7 days & no SIM delivery? Taking payment &;then claiming "no rider" is a scam against Indian consumers. CEO #AbhijitKishore is dis ur vision fr Vi? I offered to travel to nearest for pickup but got zero help. ur system has failed. I want SIM today @VodafoneIdeaIN @ViCustomerCare

  • shubhamsonii99
    Shubham soni (@shubhamsonii99) reported

    @ViCustomerCare VIP Number Order Expired Without Clarification I booked a Vi VIP/Fancy postpaid number through online order ID SPORJW29042646360. The order status changed from In Progress to Order Expired without any delivery attempt or clarification. What a bulls*t service it is

  • AjaysoreS30362
    Ajay Sore (@AjaysoreS30362) reported

    @ViCustomerCare I am using your VI number from last 4 years but if I missed payment there is continuous call from VI, if we fail to make the payment barr the service please don't call continuously. Today we just missed to met with accident

  • Siddhar80021480
    DARBAR (@Siddhar80021480) reported

    @ViCustomerCare @DoT_India Fraud complaint filed. Grievance No: DOTEL/E/2026/0028532 Vi sold illegal "Government of Gujarat" plan, admitted on call + Twitter. IPC 420 case. UGVCL exam on 18-May. Resolve in 48hrs or face DoT action. #ViFraud #TRAI

  • salimkh25692398
    salim khan (@salimkh25692398) reported

    @ViCustomerCare I have been complaining for the past 3 months that the Vodafone Idea (Vi) network in my area is not working properly. Please fix it. Till now, none of my complaints have been resolved—every time they just take the details, but nothing actually gets done.

  • RakeshAnand1212
    Rakesh Anand (@RakeshAnand1212) reported

    @ViCustomerCare No solution provided by your team. My matter is still at the same platform. You are forcing me to accept your billing plan which is not suitable to me

  • guptaanubhav346
    Anubhav (@guptaanubhav346) reported

    Hey @ViCustomerCare, I have made a payment for new sim order and it was supposed to be delivered but still no update recieved and i have no track records. What a pathetic service. @TRAI @ViCustomerCare please help here

  • pharma_voyager
    Abhishek (@pharma_voyager) reported

    @ViCustomerCare again no network since 1 hour Are u really correcting network! or I'll be porting

  • sheebslaw
    Shivani Agarwal (@sheebslaw) reported

    @ViCustomerCare Why don’t you fix your customer care first?? You have said I’ve used 50% of 300 gb international roaming in one day! And all I’ve done is answer emails and WhatsApp’s.

  • RD_Global
    #RDGlobal (@RD_Global) reported

    @ViCustomerCare Till now Vi team is unable to provide resolution on the raised ticket. Resolution due date was 6th May and issue of number disconnection is still there

  • askinghumbly
    askinghumbly (@askinghumbly) reported

    @ViCustomerCare Please note, accept link is not working, to reply in DM

  • Gamer6551196112
    Man (@Gamer6551196112) reported

    @ViCustomerCare I have ported to Vi from jio , and the seller promised 365rs FRC but after activation calling someone says your sim is not activated and recharge to activate , incoming call work but incoming SMS and outgoing SMS doesn't work..

  • VijaySingh26094
    Vijay Singh (@VijaySingh26094) reported

    @ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771

  • rajeshnirav
    Rajesh Jain (@rajeshnirav) reported

    @ViCustomerCare No sim delivery today, again vi sales team lied to me giving false, misleading assurances and mentaly harrassing the consumers with deficiency in services. Don't trust there advertisements and there sales team and customer care false assurances and promises.

  • dev4680
    Dev (@dev4680) reported

    Hey @ViCustomerCare, I’m paying a ₹200 premium for Postpaid, yet I’m getting absolutely zero signal, zero data, and failed calls. 📵❌ THANKS A LOT

  • BabluSingh72729
    Virat Singh (@BabluSingh72729) reported

    Hello @ViCustomerCare @ViNewsOfficial My Internet Is Very Slow Down Kindly Help Me

  • ksandeep064
    Sandeep Kumar (@ksandeep064) reported

    @ViCustomerCare now almost one month no solution has been received from your end

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare Please don't call me I have already decided to port so **** off scammer

  • DkygUgh71907
    ugh dkyg (@DkygUgh71907) reported

    @ViCustomerCare i want network not your worse advice to connect with wifi this is last after this i port my number

  • SanapJayant
    Jayant Sanap (@SanapJayant) reported

    @ViCustomerCare , it seems that vi doesn't care about customers. I have been chasing for 5G network since February 2026 and still no action is done on the same. Also nobody replied in the email as well. Very disappointed

  • mohit_sinh71326
    Mohit sinha (@mohit_sinh71326) reported

    Hey @ViCustomerCare , I ordered a prepaid SIM on 3rd May (Order ID: DCHD03052607885 ). It's been 4 days and still no delivery. Customer care is only giving vague 'call back' promises every day. Very poor service! Please resolve this immediately. #Vi #CustomerService

  • AnkushGadhawe
    Ankush gadhawe (@AnkushGadhawe) reported

    @ViCustomerCare Vodafone network very poor and slow internet speed and customer care not slow my problem @Vicustomercare

  • Pankaj_Sharmas
    Pankaj Sharma 🇮🇳 (@Pankaj_Sharmas) reported

    @ViCustomerCare Net is not working properly Call drop also

  • AbinashPan69832
    Abinash Panda (@AbinashPan69832) reported

    I visited the @ViCustomerCare today. They took my complaint and asked me to wait 2 hours. After waiting, they told me to come back after the 11th. Now they’re asking me to pay ₹650 (including late fees) + ₹550 just for incoming calls for 15 days (no outgoing), and then,

  • Iyer_Idlii
    Shubhamm (@Iyer_Idlii) reported

    Accidentally recharged 488 instead of 579. Please help reverse. @ViCustomerCare

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare Install the boosters - There are severe connectivity issues with your network at the location