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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, Kottayam, Kawardha, and Pune.

CityProblem TypeReport Time
Tiruchirappalli Phone 14 hours ago
Nagpur Internet 16 hours ago
Kapūrthala Phone 1 day ago
Chhindwāra Internet 1 day ago
Chhindwāra Internet 2 days ago
Pālghāt Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • joydeep316
    Joydeep Roy (@joydeep316) reported

    @ViCustomerCare Hello, no need to show fake sympathy. When my dad faced the issue and approached your customer care and outlets, nobody helped him. Now you are showing your concern just as your name has appeared on social media. Shamefull.

  • unashutosh
    Ashutosh (@unashutosh) reported

    @ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072

  • imraankhanm
    Imran Khan (@imraankhanm) reported

    @ViCustomerCare Despite waiting for a long time and following up multiple times, there has still been no clear resolution regarding my Vi SIM order DCHD07082668743 (9672515691). The promised delivery timeline has also passed quite some time ago. I no longer wish to proceed with this order.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare I already reported the number. Asking for DM every time doesn’t solve the problem. Your numbers keep getting used for marketing calls. Please take action on +919953015328 and update here publicly.

  • RakeshSabat5
    RakeshSabat (@RakeshSabat5) reported

    Still data not working have reached of 399 for 28 days @VodafoneIN_News @Vicustomercare

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.

  • syedirfanriyaz
    Tiger (@syedirfanriyaz) reported

    @ViCustomerCare @talkingtoyou13 The network for a normal call as well is so bad 😭 wth Vodafone !!! Sai Sree layout - parappna Agrahara . Can’t recieve or make normal calls- horrible horrible services

  • hpsjournalist
    Harpreet singh Bandesha ਹਰਪ੍ਰੀਤ ਸਿੰਘ ਬੰਦੇਸ਼ਾ (@hpsjournalist) reported

    Need e sim for prepaid plz help @ViCustomerCare

  • tejtirumala
    Tej Tirumala (@tejtirumala) reported

    @ViCustomerCare I have DM'd you with all the details. Please help me with this and fix my issue forthwith

  • Narendra1590
    Naren (@Narendra1590) reported

    @ViCustomerCare I tried in multiple devices but Vodafone network is not available at my location

  • KrHs8294
    Himanshu kumar Singh (@KrHs8294) reported

    @ViCustomerCare I just received a call from customer care stating that my payment has been cleared and I can now use the service; however, it has been 45 minutes since that call, and my outgoing calls and internet connection are still blocked. What kind of joke is this?

  • pratik9283
    pratik biswal (@pratik9283) reported

    @ViCustomerCare @ViNewsOfficial network site of Vi situated at AT- KHAJURIAKATA, PO- BALIMI,BLOCK-HINDOL,DIST-DHENKANAL, ODISHA, PIN-759020 is down since 2 days. Kindly get it recovered soon. Or else we have to port out from VI. Both 4g and 2g is down here. Mob- 7992848608

  • haidercreates
    Syed Haider Mehdi (@haidercreates) reported

    You're so shameless, @ViCustomerCare @AdityaBirlaGrp. Earning from India and harassing its people is not right. @TRAI, will you take any action regarding this, or are you also ignoring the issue?

  • mitr_kunal
    Kunal (@mitr_kunal) reported

    @ViCustomerCare U will resolve my problem after my tour gets over as per ur DM

  • Narendra1590
    Naren (@Narendra1590) reported

    @ViCustomerCare Could you please help me with esim?

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.

  • Gam1ngNetwork
    shaik Younus (@Gam1ngNetwork) reported

    @ViCustomerCare Its been now more then a week and 3 visit to just get sim activated, but still no solution , now this is my 4th visit at vi store i hope they will fix if now need to get them to consumer @jagograhakjago to get my 26 year old number

  • prakashson42851
    prakash sondarva (@prakashson42851) reported

    @ViCustomerCare @ViCustomerCare Thank you for your response. I am sending you a direct message now with my transaction details (Ref: ONR2608072148450101) regarding my pending recharge of ₹201.90. Please help me resolve this urgently.

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    7 days ago, I complained about my slow internet. Today, the issue remains unresolved. Your customer service is highly disappointing. Fix my connection now! @ViCustomerCare #VodafoneIdea #SlowInternet

  • PatilVikrant12
    Vikrant Patil (@PatilVikrant12) reported

    @ViCustomerCare 🤡🤡**** off useless

  • CANihal68
    Nihal Nar (@CANihal68) reported

    @ViCustomerCare Hi, my 94-year-old grandfather's SIM card has stopped working. Due to his age, he cannot travel to a physical store for a replacement. What is the alternative solution here? I can share his account details via DM. Please help!

  • rishu845437
    Rishu Raj Shrivastava (@rishu845437) reported

    Hii @ViCustomerCare my home adress in vi sim is bihar but now i am shifted to new delhi for my study i have always keep Open my data roaming on to use internet otherwise i am not able to use internet as it show you are away from your home. So fix this issue

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Your number +919953015328 is being misused for marketing calls. This breaks TRAI regulations. Stop enabling unregistered telemarketers or keep losing customer trust. #ViFail

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India “Noted, will update shortly” is not a resolution. Your number +919953015328 is still being used for marketing calls. Give a clear public update on action taken, not another vague reply.

  • dasherdad4
    HARSHVARDHAN SINGH (@dasherdad4) reported

    @ViCustomerCare is there any ongoing issues with VI atm, my sim suddenly shows damaged and i dont receive any otp on phone + nothing in email either. I am on an international roaming. This is bery urgent

  • rohitpatialavy
    Rohit Patialvy (@rohitpatialavy) reported

    @ViCustomerCare Network issue location sai ns nis patiala fluctuation voice or internet both issue

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare You are asking me to provide proof of what an agent told me about a plan months ago. How can an ordinary customer be expected to keep the agent's name, exact date/time, store details, or screenshots for six months? The responsibility of maintaining .

  • syedirfanriyaz
    Tiger (@syedirfanriyaz) reported

    @ViCustomerCare Have stayed with Vodafone from 2007 , still showing faith. Still facing normal network and Internet issues in Bangalore ! Pathetic , Airtel and jio works better

  • gautamaakash86
    aakash gautam (@gautamaakash86) reported

    @ViCustomerCare I ordered a new sim online yesterday and paid the price online..for the sim I got a message that my sim will be delivered yesterday only but till now no executive of vi has called..pathetic service..

  • pradeeplatiyal7
    pradeep latiyal (@pradeeplatiyal7) reported

    @ViCustomerCare Just cancel my family plan once; I will never get a Vodafone SIM again in my life. It was a mistake on my part to become a Vodafone user.