Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Varanasi, Lucknow, Indore, Bengaluru, Jodhpur, Thiruvananthapuram, Kolkata, Patna, Aizawl, Shillong, Jaipur, Rohtak, Ahmedabad, and Panaji.

City	Problem Type	Report Time
Pune	Internet	2 hours ago
Varanasi	Internet	8 hours ago
Lucknow	Internet	16 hours ago
Indore	Total Blackout	18 hours ago
Bengaluru	Internet	19 hours ago
Jodhpur	Internet	20 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PLUTOPAGLU 🎀 (@SpyKaParivaar) reported 6 minutes ago

  Even After Doing 10/- Talktime. I Am Not Able To Make Any Call From My Vi Number Or Receive Important Messages. Poor Service... @ViCustomerCare

• 
  Nitin Rathod Official (@NitinRathod_90) reported 9 minutes ago

  @ViCustomerCare No one is able to call my number. I keep calling but it keeps getting disconnected. Why is this happening to the Vi sim person? I've called from other SIMs too and they're having the same problem. Tell me what to do?

• 
  Akanksha Dwivedi (@AkankshaDw24) reported 13 minutes ago

  @ViCustomerCare No network = No studies = No connectivity. @ViCustomerCare why am I paying for a recharge if I can't even get a single signal bar? Your customer support has taken zero action on my repeated complaints. Kindly look into this on priority!📍 212503 ,holagarh

• 
  Hasan Kahir (@hasan_kahir) reported 13 minutes ago

  @Airtel_Presence I have send DM to you. I am unable to use any application. #Airtelfraud You guys are stealing people money, and failed to provide service. @ViCustomerCare Hi, vodaphone. I am airtel user since 2012, I want to port my number to VI, please suggest me the steps to port my sim

• 
  D All In One News (@DAllInOneNews1) reported 14 minutes ago

  @ViCustomerCare Horrible service. Still no resolution

• 
  Sagar (@sgkonline) reported 14 minutes ago

  @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

• 
  Rahul Sunil (@RahulSunil97) reported 14 minutes ago

  @ViCustomerCare I had taken new Vi connection in the month of may and now the outgoing calls have been stopped inspite of having a postpaid number. Kindly help.

• 
  shubham patil (@shubham_patil97) reported 16 minutes ago

  Hi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia

• 
  surendra sah (@Surendr30121978) reported 17 minutes ago

  @ViCustomerCare Check network signal at pin code 799101

• 
  Mhd.Tabish🇮🇳 (@Iammhdtabish) reported 19 minutes ago

  I am extremely disappointed that despite repeated complaints, no permanent solution has been provided. Kindly escalate this matter to the concerned network team and resolve it urgently. @ViCustomerCare

• 
  Dr Pinky Choksi (@Pinksworld123) reported 27 minutes ago

  @ViCustomerCare i have recharged my frnds prepaid number via gpay but by mistake it went to some other person whose number isn't working since one year as per your offline store. Please help me resolve.

• 
  Er. वरुण विजयवर्गीय (@vcube23) reported 27 minutes ago

  @ViCustomerCare Dear @ViCustomerCare to prioritise a select few your network #Vi needs 5G SA capabilities which your network don’t have. #Airtel have it for postpaid customers & #jio have it for everyone. Kindly upgrade your network from 5G NSA to 5G SA & expand coverage which is poor.

• 
  Kunal Patil (@patil81kunal) reported 28 minutes ago

  @ViCustomerCare Your service levels are going way down I'm actually looking for a port from Vi to airtel or Jio

• 
  Tyler Durden (@Real_SumitKumar) reported 31 minutes ago

  @IndianTechGuide These @ViCustomerCare people just fool customers. They increase their prices after seeing other companies do it but they don't learn from those companies how to provide good customer service.

• 
  Rupali More🇮🇳🪷🚩 (@RupaliMore748) reported 31 minutes ago

  @ViCustomerCare is worst they can't reply to any MSG then how to solve the problem?? #vi #worstvi

• 
  Kiran Reddy (@subconsci0u5) reported 33 minutes ago

  @Starcommander10 @ViCustomerCare What was the issue?

• 
  Rohit Gaur (@rohitgaur06) reported 36 minutes ago

  First, they emailed saying refund via UPI within 2 hours of final bill. 1 month passed. Now clueless support staff is giving fake timelinessome say 45 days via cheque, some say log in to the app (how? when the number is ported out!).@ViCustomerCare

• 
  SaturoXnaruto (@680Ji) reported 37 minutes ago

  @ViCustomerCare Your customer service is like a la##a

• 
  Archal Shah (@ArchalShah) reported 39 minutes ago

  @ViCustomerCare Does @ViCustomerCare really want to attend this issue? (1) Asking qued one after other, leading nowhere. Infact same questions can be asked at once (2) Now questions are repeating. Can there be a direct call?

• 
  Chipsmatkha (@saa64874) reported 45 minutes ago

  @ViCustomerCare wht is this nonsense Ad "25 din mein Paisa double..heh heh..". Imagine sm1 making an emergency call outside in d heat, now when phone's r overheated & shut off display, we have to cut call, hv nonsense flash sms b4 making a call again,pls stop w these insane ads

• 
  34 (@srg1srg1) reported 47 minutes ago

  @ViCustomerCare @grok @ViCustomerCare hello i have speed problem please help

• 
  A. J. Acharya (@amarosda) reported 48 minutes ago

  @ViCustomerCare How am I expected to access help section if you have no connectivity? Why should it resurface in Guruvayur, Kerala? Noted @JharkhandCMO apparent patronage/disruptive uncivil networks - SBG-816109 stalker-harasser networks also steal!

• 
  Sanidhya Chouhan (@Vidhayakbadmos) reported 49 minutes ago

  @ViCustomerCare My network issue has been pending since 9 May. In the beginning, your team responded regularly and I received multiple calls assuring me that the issue would be resolved soon. However, despite all the follow-ups and assurances

• 
  RKP (@rkp2028) reported 50 minutes ago

  @ViCustomerCare as according to vi officials ,there is no required of tower installation, despite of poor network at my location

• 
  Jignesh Boricha (@jiggi_b) reported 51 minutes ago

  My number is still not activated despite multiple visits to the Vi Gallery. I was told the only option is to convert it to postpaid, else discard the number. This is unacceptable. Please help resolve this urgently @ViCustomerCare

• 
  PDV Prasad (@Mr_Dvp) reported 59 minutes ago

  @ViCustomerCare Ordered a sim card on Friday and the status is still order placed. Boasts of 24 hour delivery but fails to even take an order. Paid even for the plan and completed KYC. Please help.

• 
  Ansari (@jansari9554) reported 60 minutes ago

  Please investigate this technical issue immediately and fix the network in my area. UPE-V02101845287 @ViCustomerCare

• 
  Md. Shahzad (@Shahzadalam91) reported 1 hour ago

  @ViCustomerCare why aren't you responding. 3rd class service.

• 
  Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported 1 hour ago

  @ViCustomerCare @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?

• 
  Shashank (@Shashanksp002) reported 1 hour ago

  @ViCustomerCare 3. Instead of asking repetitive and irrelevant questions, kindly focus on identifying the root cause and improving the reliability of your service.