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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Hyderabad, Chhindwāra, Cochin, Mumbai, Kannur, Kanpur, Kolkata, New Delhi, Patna, Dimāpur, Bengaluru, Guwahati, Bhopal, and Gopālganj.

CityProblem TypeReport Time
Pune Internet 8 hours ago
Hyderabad Phone 9 hours ago
Pune Phone 12 hours ago
Chhindwāra Internet 12 hours ago
Cochin Phone 21 hours ago
Mumbai Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Dvp
    PDV Prasad (@Mr_Dvp) reported

    @ViCustomerCare Ordered a sim card on Friday and the status is still order placed. Boasts of 24 hour delivery but fails to even take an order. Paid even for the plan and completed KYC. Please help.

  • shubham_patil97
    shubham patil (@shubham_patil97) reported

    Hi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @ViCustomerCare Let me know the final solution else I will port to another provider

  • 85_vyas
    Gaurav Vyas (@85_vyas) reported

    Dear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.

  • meraabaabu
    Babu Sona (@meraabaabu) reported

    Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

  • TheBharatKiSena
    The Bharat Ki Sena (Subhransu Sekhar Dutta) (@TheBharatKiSena) reported

    @ViCustomerCare Respected can you tell what is the minimum recharge should I have to do to send PORT message to 1900? Hope you help

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare horrible service. Data disabled for no reason. 20 calls to customer service and no resolution. #vodafone is #awful @airtelindia @reliancejio pl dm I want to port my number.

  • fxhustle7
    H (@fxhustle7) reported

    I have already shared my details but got no call nor any solution kindly look into it @ViCustomerCare

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare Dear @ViCustomerCare, Your team has my transaction ID, payment proof, CAF details, emails, screenshots and call history. What you haven't provided is a solution. Please stop sending scripted DM responses and resolve the issue. #Vi #CustomerExperience

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

  • gajendrap2699
    Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported

    @ViCustomerCare @jagograhakjago Maine network coverage issue ke liye complaint (Ref No: UPE-V02112738575) register ki thi. SMS ke anusar complaint ko 06 Jun 2026, 06:00 PM tak resolve hona tha, lekin abhi tak koi solution nahi mila hai. Poor network coverage ki wajah se calls aur

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    @ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number

  • suriya1039
    Suryakumar_Sumathi👨‍💻 (@suriya1039) reported

    @ViCustomerCare Following up with the corporate team to fix an issue in postpaid number 7094433344 for the last 2 hours, finally I received a response like if no one is supporting you online, try to visit the store... What kind of support team is Vi holding? Vi fails...

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare @ViCustomerCare still there has been no concrete solution from your team. They have been just giving weird solutions to no effect! The network is pathetic here. We may shift to Jio!

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

  • AshishM2
    Ashish Mehta (@AshishM2) reported

    @ViCustomerCare You are not really intending to help. You are just pretending to help because its social media. I have already provided all relevant info. Further questions are useless. Fix your network if you wish to. You have the state, you have the pin codes. There's no network in those areas

  • rahulgupta433
    ADV. Rahul Gupta (@rahulgupta433) reported

    @ViCustomerCare How to skip/stop pretune? it sucks when I made any emergency calls?

  • cryp2ojournal
    Crypto Journal 🐳 (@cryp2ojournal) reported

    @ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 When visited your Shakar Nagar Bangalore Branch _ Mr.Saran was clueless of my problems & started arguing as my contact no was showing switched off rather than giving clarification he started shouting

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    , I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue

  • Sachidanand1994
    Sachidanand Kumar (@Sachidanand1994) reported

    @ViCustomerCare Yes I will go with vi soon ,if my problem will not fixed by BSNL ,by the way I am already using vi it's network is tremendous but only one thing missing in my area that is 5g , place motihari 845402

  • royykuriann
    Roy Kurian (@royykuriann) reported

    @ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone

  • aksjal8
    Ankush Sehgal (@aksjal8) reported

    me with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?

  • MeMumbaikar42
    INDIAN 🇮🇳 (@MeMumbaikar42) reported

    The @vodafoneIN is going frm bad to worst .. horribly slow internet, call drops , excessive calling by telemarketing companies..

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem

  • fxhustle7
    H (@fxhustle7) reported

    I have already dropped the details but the solution isn't provided it's urgent give me some solution. @ViCustomerCare

  • vishvadipu
    Vishva D. Tripathi (@vishvadipu) reported

    @ViCustomerCare Internet is not working #bad_service

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?