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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Pune, Chhindwāra, Nashik, Mumbai, Indore, Delhi, Raipur, Patna, Jodhpur, Kolhāpur, Jaipur, Jabalpur, Guwahati, and Panaji.

CityProblem TypeReport Time
Bengaluru Internet 8 hours ago
Pune Total Blackout 9 hours ago
Chhindwāra Total Blackout 9 hours ago
Chhindwāra Total Blackout 9 hours ago
Chhindwāra Internet 10 hours ago
Pune Phone 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • iAarushPal
    Aarush Pal (@iAarushPal) reported

    Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

  • aksjal8
    Ankush Sehgal (@aksjal8) reported

    me with? Also @ViCustomerCare is there a way to port to vi without recharging airtel again? Why the hell should i recharge this stupid operator?

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • WhisperThewhis
    S5 (@WhisperThewhis) reported

    @ViCustomerCare @JioCare You guys have some of the most pathetic networks I have come across. Does not even work 5G most of the times. And even in 4G I'm not receiving msg, pages not loading while travelling in central line mumbai. Network gaand me gusake baite ho kya?

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare Your field engineer visited the location, checked the network personally and confirmed that there is a genuine issue. He clearly informed me that only 2G connectivity is available in the area and assured me that the issue would be resolved in a few days.

  • universalsamrat
    Samrat Bhowmik (@universalsamrat) reported

    @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Worst service provider in Telecom industry

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , what is the status of Complaint Ref. No. RAJ-V02119490833? Has any action been taken against the concerned Vi Store/staff? If yes, kindly share the details. If not, please explain the reason for the delay.

  • iFaiqN
    Faiq  (@iFaiqN) reported

    Hello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.

  • AbhishekJainn9
    ABHISHEK JAINN (@AbhishekJainn9) reported

    No network in some particular areas since yesterday .please investigate Area: ezone mall malad west @ViCustomerCare

  • lk_hoon_me
    Laukik Todankar (@lk_hoon_me) reported

    @ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro

  • megha_chadha
    Dr. Megha Chadha (@megha_chadha) reported

    @ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    Gross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare YOU PEOPLE NEVER HAPPY TO HELP, YOU ACT LIKE TO HELP,👎🏿😡 BUT ACTULLY HAPPY TO #TOURCHER BY PROVIDING SLOWER SPEED 2G 3G IN THE NAME AND CHARGED OF 4G 5G! GET WELL SOON MAMU🌹 WHY NOT RECORD OF USERS CONSUMENRS COMPAINT ? WHENEVER I ASL YOUR PEOPLE SAYS NO EARLY COMPLAINT?

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • BalwantMehra20
    Balwant Mehra (@BalwantMehra20) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare check my dm and help me regarding churn and my refund

  • 85_vyas
    Gaurav Vyas (@85_vyas) reported

    Dear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.

  • broutray
    Biswa (@broutray) reported

    @DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.

  • bottom_bangya
    Bhavya Ruparel (@bottom_bangya) reported

    @ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.

  • jatin_pro
    Jatin (@jatin_pro) reported

    @ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve

  • SHAWARUN72
    Arun Kumar Shaw (@SHAWARUN72) reported

    @VodafoneIN_News @VIIndia3868 @ViCustomerCare No internet suddenly facing problem ... Will u help me?

  • SheriyarShaikh5
    TechBuzz YT (@SheriyarShaikh5) reported

    @ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans

  • pranab_deb1
    PRANAB (@pranab_deb1) reported

    @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI