1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Service-wide status: Vodafone Idea (Vi)

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

Vodafone Idea (Vi) signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 61% Internet (61%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, New Delhi, Bengaluru, Trichūr, Chhindwāra, Āsansol, Pune, Cochin, Jaipur, Jodhpur, Jamshedpur, Panaji, Kolkata, Vadodara, and Indore.

CityProblem TypeReport Time
Chennai Internet 2 hours ago
New Delhi Internet 11 hours ago
Bengaluru Internet 1 day ago
Trichūr Phone 1 day ago
Chhindwāra Phone 1 day ago
Āsansol Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AbrahamAustin
    AUSTIN (@AbrahamAustin) reported

    @ViCustomerCare @jagograhakjago pls note that there’s been a recurring bill as per the plan chosen for about 800 rupees that i’m paying Vi and have not been getting desired network beyond 1 or 2 bars, let alone 5G. #SRKonVi

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • Faisalkhan9106
    faisal khan (@Faisalkhan9106) reported

    @ViCustomerCare Why not showing in My Sim network SRK on vi @ViCustomerCare ?

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare buying this This pice of garbage was My biggest mistake you should already been ban from India scammer bloody vi

  • SanjaySain34773
    Sanjay Kumar Saini (@SanjaySain34773) reported

    @ViCustomerCare Slow network speed

  • Likun131
    D (@Likun131) reported

    @ViCustomerCare I am using @ViCustomerCare since 2012 and happy with that, Only issue with 5G service not available till now!

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare All money paid for promotion that’s why worst service worst customer care , worst plans and worst network. Please don’t fall in the trap

  • FanBoyOfAM
    𝐈 🅐🅜 𝐑𝐀𝐒𝐇𝐌𝐈✭𝐑𝐀𝐍𝐉𝐀𝐍 (@FanBoyOfAM) reported

    @ViCustomerCare First of all make your hellotune services free... Because All other network operator are giving it free. While u are charging your customers.

  • Nishant_Bobby
    Nishant_ (@Nishant_Bobby) reported

    @ViCustomerCare If Vi’s network isn’t even consistent in Delhi, what can you expect from the rest of India? 🤡💩

  • nareshgajji1
    naresh gajji 🇮🇳 (@nareshgajji1) reported

    @ViCustomerCare Hey @vicustomercare can you just look at pin code 508218 there is no indoor coverage, The main drawback was Vi indoor coverage please quickly fix it otherwise we switch to Jio.

  • varpe_sagar
    🍁SAGAR🍁 (@varpe_sagar) reported

    @ViCustomerCare @Hanjigill U guys should have data where network is weak, not working. U ask customers like there are only 2 3 complaints.

  • the___bharat
    भरत 🎭 (@the___bharat) reported

    @ViCustomerCare 📍 Location: Gaav Bhawala, Tehsil Jayal, Jila Nagaur, Rajasthan 📞 Contact: 96723 78572 Please is issue ko seriously investigate karke permanent solution provide karein. Har baar network ke liye complaint karna acceptable nahi hai.

  • sabirjr17
    🧢 (@sabirjr17) reported

    @ViCustomerCare Please provide proper network

  • iSimanta_Deka
    Simanta Deka (@iSimanta_Deka) reported

    @ViCustomerCare Improve your network instead, i am getting 2G signal in 5G era

  • Iamrawat_2
    Mr.Rawat (@Iamrawat_2) reported

    @SurajKumarxz @ViCustomerCare @airtelindia Bank work ke reacharge kiya tha otp bahut late me de rha tha upper network pahle se hi raddi hai

  • aniruthjs
    anirudh 🧑🏼‍💻 (@aniruthjs) reported

    @ViCustomerCare @ViNewsOfficial When can we expect 5G network coverage in tier 3 cities?

  • Hidden_culprit
    Mov_Ryx🏆🏆 (@Hidden_culprit) reported

    @ViCustomerCare Call drops on 5G, lower network speed. First of all rectify these issues 🤌

  • rgaggar
    RG (@rgaggar) reported

    @ViCustomerCare My IR did not work during entire trip so why should I pay. Your customer service contacted on me whatsapp & I could connect because I was on hotel WiFi. I have screenshots of entire convo with person where I have taken all steps & still IR did not work @TRAI @jagograhakjago

  • UnboxedDrafts
    Vivid Insaan 🧛 (@UnboxedDrafts) reported

    @ViCustomerCare Sh!t is now ****

  • MetaAbhishek
    Abhi (@MetaAbhishek) reported

    @ViCustomerCare @vodafoneIN_Fdtn Are you the first brand on Universe to collab with SRK? Is @iamsrk an alien that you advertise him that much? And why you force the users to watch his name? Focus on your network & on your curroupt system rather than wasting investors money.

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare It’s not only the network but nothing is good in VI, from postpaid plans to customer care services , everything is worst . Check my emails and messages and chat history you will come to know about my frustration

  • the_freedom011
    Azad (@the_freedom011) reported

    @ViCustomerCare See , I am complaining since many years but you are not improving your service . There is only one Network tower in my area which are so for away from my home i am telling you to install one Vi tower in my area because i am not getting even 4g network forget about 5g.

  • Vidyut
    Vidyut (@Vidyut) reported

    India just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. And now I'm wondering if they just eat up my money for the plan paid for until 2027 with the new card or something, because I think obnoxious fellow also said something about one month plan that came with SIM - why would I need a one month plan with the SIM if I already had an unlimited plan until July 2027? Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare

  • Yadavpanks007
    Pankaj Yadav (@Yadavpanks007) reported

    I’m extremely disappointed with your service. I spoke to your customer care team, but unfortunately, their response and support were just as poor as the network service itself. I have been facing continuous issues and have reached a point of complete frustration. @ViCustomerCare

  • SandipanManna15
    Sandipan Manna (@SandipanManna15) reported

    @ViCustomerCare The issue got resolved. Thanks @ViCustomerCare :)

  • vatsalhimself
    Tedros (@vatsalhimself) reported

    @ViCustomerCare Hey @VodafoneIdeaIN @ViCustomerCare,writing on behalf of a friend.They bought an IR pack with no upfront country list, only to find Vietnam wasn't covered. Contacted support immediately, but reps delayed until auto-activation to deny a refund! Need this escalated & refunded ASAP.

  • _yuttam95
    Uttam Yadav (@_yuttam95) reported

    @ViCustomerCare Extremely poor customer service. I asked to convert my postpaid number to prepaid and repeatedly declined promotional offers, but the agent kept pushing them. Finally told conversion isn’t possible and I must return to India. Also no feedback call despite opting

  • elk48484
    elf 113828 (@elk48484) reported

    @kaleemansari1 @ViCustomerCare Worst telecom provider got worst actor hakla for a reason paiso key leyi Kuch bhi karney wala khan

  • kunalvpandit
    Kunal Vinod Pandit (@kunalvpandit) reported

    @ViCustomerCare Changing for our betterment, If you brings down duopoly then only we will accept that.

  • MANUPOO2738
    MANU P N (@MANUPOO2738) reported

    @ViCustomerCare Hello, I'm your new customer, I ported my sim jio to vi, please fix network issues in my area

Vodafone Idea (Vi) detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (15 minutes)
  • Detected:
    Detection ended: (43 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (19 minutes)

What to do if Vodafone Idea (Vi) is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Vodafone Idea (Vi); report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Vodafone Idea (Vi) outage reports by location

Choose a location to check local Vodafone Idea (Vi) reports and activity.

Maharashtra