Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 3: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Mumbai, Guwahati, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 4 hours ago |
|
Mumbai
|
Internet | 5 hours ago |
|
Guwahati
|
Total Blackout | 7 hours ago |
|
Thāne
|
9 hours ago | |
|
Chhindwāra
|
Internet | 14 hours ago |
|
Chhindwāra
|
Internet | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Prishya (@priya_sampath) reported@ViCustomerCare thanks to your pathetic support that am moving out to Airtel. You lost your customer who stayed with you for 15 years
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Divyesh Vala (@DivyeshValaRjt) reported@ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.
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littmann (@Ddososossi) reported@ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)
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वकील साहब (@halfwriter3092) reported@ViCustomerCare Still facing your disgusting network @ViCustomerCare
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Dr. Megha Chadha (@megha_chadha) reported@ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.
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sameer (@Sameerkhan_21m) reported@ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's
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Learner Jakhar (@Marwari_Trader) reported@ViCustomerCare I contacted the given customer care number. The worst part is they are asking me to cancel the order. What is this? Is there anything seriously wrong with the sales team? Kindly introspect
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Shubham (@Shubham99031444) reported@ViCustomerCare when will 5g network be available in bardoli ? Tell me the exact time
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shardun_husain (@Shardun_husain) reportedDay 16 of asking Vi to provide the service I'm paying for. 16 days of public follow-ups. Months of complaints. The same slow internet. The same copy-paste replies. The complaint may be closed, but the problem isn't. 😡🐌 #Vi #SlowInternet @vibusiness @ViCustomerCare
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Dr.Subhash Bishnoi (@subhash2921) reported@danishYadav07 @BloggerBrainss @ViCustomerCare Worst experience
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S5 (@WhisperThewhis) reported@ViCustomerCare @JioCare You guys have some of the most pathetic networks I have come across. Does not even work 5G most of the times. And even in 4G I'm not receiving msg, pages not loading while travelling in central line mumbai. Network gaand me gusake baite ho kya?
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विकास sharma (@f3384304ea5947f) reported@ViCustomerCare I will not trouble the Vi employee anymore; the matter of my loss will be looked into. I like the Vi SIM card.
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RK (@rajgkala) reported@ViCustomerCare I submitted my IR activation request on **5 June at 11:38 AM**. On **8 June**, I received an SMS from your network confirming that my IR request had not been processed and now the bill came with IR charges
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Kartikay Maloo (@maloo_kartikay) reportedWhat a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK
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CA.PRAFUL (@CaPraful) reported@ViCustomerCare My apologies for opting VI service. Worst customer support.
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Biswa (@broutray) reported@DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.
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Vinay (@im_vinay4u) reported@ViCustomerCare what the hell you are doing there is littrely no solution for my issue till now and customer care is not there also ? Give my money back @TRAI
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Vishal Shah (@shahvishall) reported@ViCustomerCare not able to start profile Tunes pls Solve the problem
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Jeewan mehra (@jeewanmehra07) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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aakash (@sky_dca) reported@ViCustomerCare check my dm urgently , please check dm ! please help me urgently
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare it's been more than 4 hours since I have requested assistance regarding network issue but I have not got any update
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AYU$H DUBEY (@ayushpanditz) reported@ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.
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vicky (@vicky79r) reported@ViCustomerCare sir 5G speed is slow in Trichy tamilnadu sir
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Varshant Tyagi (@TyagiVarshant91) reported@ViCustomerCare Switched to the Vi REDX ₹1201 plan in Feb 2026 with an included Amazon Prime benefit. I never activated or used it, yet Vi claims my 6-month Prime benefit has already expired. How can a 6-month entitlement expire in just 4 months without being used?
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Balawant (@Balawan47721671) reportedVi not provide good network service since week. Many customers try to port in another network. @ViCustomerCare
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Shubham - Local SEO (@Shubhamkhatwani) reported@ViCustomerCare Responded in DM. My network is still gone even after 8 hours. Do you understand how unreliable your network is.
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సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported@ViCustomerCare Still facing slow internet issue
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aakash (@sky_dca) reported@ViCustomerCare pratiksha , please check dm ! please help me urgently
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Ram Yaduvanshi (@ram4uuuu) reported@ViCustomerCare Karan, Outgoing SMS blocked since May 27. Despite escalating to Nodal, I've received only generic replies. Final notice: Resolve ticket #KAR-V02137034041 tonight, or I will file a formal complaint with TRAI/Consumer Court."