Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (59%)
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Total Blackout (19%)
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Phone (18%)
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E-mail (3%)
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Wi-fi (%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Mumbai, Ahmedabad, Angamāli, Patna, Kolkata, Bengaluru, Kāraikkudi, Kodungallūr, Chandigarh, Gopālganj, New Delhi, Cochin, Anand and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Total Blackout | |
| Mumbai |
Internet | |
| Ahmedabad |
Internet | |
| Angamāli |
Internet | |
| Patna |
Total Blackout | |
| Kolkata |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Anveshgurjar
(@anveshgurjar) reported
@ViCustomerCare At the moment no network on my phone
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Aditya Birla Group
(@AdityaBirlaGrp) reported
@sheo_shrivas Hello, please get in touch with Vi Customer Care (@ViCustomerCare) and the team will address your concern at the earliest.
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Ajay
(@corporateocean) reported
@ViCustomerCare 1. You don't allow multiple recharges to be stacked back to back. 2. Your data connectivity is bad 3. Customer support is non-attentive
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Anveshgurjar
(@anveshgurjar) reported
@ViCustomerCare You guys claiming india fastest network wrost network
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Garvi Khandelwal
(@GarviKhandelwa2) reported
@AdityaBirlaGrp @ViCustomerCare Tried many times they said we can not help please contact vodafone store Today i got to know that vodafone can not help they said that contact to Airtel because that number belong to Airtel
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Rahul Bhandari
(@rahulbhandari89) reported
@ViCustomerCare Very poor service. It’s been more than 20 days, but my issue has not been resolved.
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Anshul Gupta
(@imAnshulGupta) reported
@ViCustomerCare Benefits offered during cancellation of PORT OUT request not being honored. Have called 198 multiple times with no resolution #NotTrustWorthy #Ridiculous. Committed a big mistake by staying back in Vodafone @vodafonein1 #vodafoneidea
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Anmol Chadha
(@anmol_chadha) reported
@ViCustomerCare My security refund cheque is still pending from last 2 months. CC people says to visit Store, store says to call CC. Could you please provide a concrete solution?
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ANURAG SINHA
(@Anurag_Sinha_12) reported
@ViCustomerCare how long it will take to resolve my issue.
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smis
(@smis31180262) reported
@ViCustomerCare Already paid the outstanding amt as confirmed by your customer service agent Manisha Devi on 10/11/21, yet my number has been disabled!! Resolve this immediately to avoid further escalation. Screenshot attached
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Sahid Sk
(@SahidSk34868051) reported
@ViCustomerCare i want to port to your network, could you please tell me What are the MNC port offer you are offering right now?
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Pankaj Kumar
(@PankajK32820225) reported
@ViCustomerCare Still issue not resolved vi team fust updated wrong information. Contact center agent are missbehin and he called me he is own number you guys are not taken action yet. Vi service are very bad in india and Odisha
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Kripa Salian
(@Krip_23) reported
@ViCustomerCare After 5 consecutive months of calling and making the same complaint and yet the same thing happening the next month, I’ve given up on @VodafoneGroup @vodafonein1 and have decided to port
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Preeti Chauhan
(@hdpreet) reported
I went to the #Vi store to get my postpaid account changed to prepaid one. I’s told to approach other branch 6 km away becos their server was down for this particular service for last 5 days and won’t be working for another 4 days !!What kind of service is this @ViCustomerCare?
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sahil gadhia
(@gadhia_sahil) reported
@VodafoneIN @ViCustomerCare again i am facing same issue you guys have deducted balance from my account for any random service and this is repetitive issue for me now i am fed up with customer service Vodafone
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S Das
(@sudiptadas0812) reported
@VodafoneIN Why don't you take any action to improve your network??? Why are you guys so shameless??? Do you give any relaxation in recharge benefits or amount??? Is it strengthening your reputation in market???
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M/S ADITYA TOURISM
(@aditour101) reported
Hey @airtelindia please re-back live tv channels in Xstream app. previous is very good but now useless app. Other company like @reliancejio & @ViCustomerCare provide live tv channels with same price but only you not. Your Internet speed is very good & customer support is (1/2)
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Aditya Birla Group
(@AdityaBirlaGrp) reported
@GarviKhandelwa2 Hello, please get in touch with Vi Customer Care (@ViCustomerCare) and the team will address your concern at the earliest.
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Ravi
(@Ravi95717526) reported
@ViCustomerCare # Reject VI. Worst customer service.
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Nakul Shenoy
(@NakulShenoy) reported
Took four and half months, but today my mom finally got her replacement SIM from @ViCustomerCare. Tons of problems were caused due to a mismatch in ownership records. Huge shout-out to Sandeep and the rest of Vi social media team who went out of their way to help resolve this.
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◢◤
(@rb_41) reported
Hey @ViCustomerCare please fix your network. I've been getting calls from people who have no intention of calling me. They admit they didn't even dial my number. Reminds of landline days when people used to get cross connected. #vodafoneidea #serviceproviderissues
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Anveshgurjar
(@anveshgurjar) reported
from
Jora, Madhya Pradesh
@ViCustomerCare I have suffering from network issue since 9 nov on my no 8963944622 Tell what can I do for that So I decided port out from VI
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S Kanjilal
(@kanjilal26) reported
@ViCustomerCare hello, i have a issue with my bill. on 10th of every month the bill is supposed to be generate. but still I did not get any bill for my number. can you assist me with this?
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Gaurav Vajratkar
(@gauraVajratkar) reported
@vodafoneIN I want to know the outstanding pro rated amount I need to pay before I port out. where can I find the info? Your app is just as useless as your network.
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Girish Ananthakrishnan
(@imgirishka) reported
@ViCustomerCare You guys seems do not take customer feedback Asking for payment which is not visible in the app. Customer care calls up demanding payment 4-5 times during the day. But unwilling to take feedback on process change Mind you, there's no unwillingness to pay
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Anurag Khandelwal 🕉
(@Anurag0217) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare I have been given a different plan from what I asked And you don’t have anyone to talk to Pls DM and resolve my issues This is not how a company should behave with their clients unless they want to shut down their operations
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Atul Nathani
(@atulpo) reported
@ViCustomerCare automatically some ring tone is assigned and balance is deducted from my number. Just few moments ago. Unable to reach customer care Also how to activate missed call alert for VI?
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Arun Kumar Gupta
(@aroonkgupta) reported
@ViCustomerCare Hi VI team, Internet is not working in Gazipur/Vinodnagar DMRC depot since last 3 day at all. Please have a look, assign some one to improve the same..
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Suddhasheel Ghosh
(@suddhasheel) reported
@ViCustomerCare I want to Port out of the Vi network owing to bad network speeds and voice call quality at Aurangabad. What is the procedure?
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Machu
(@MaheshIyer11) reported
@ViCustomerCare,@TRAI @DoT_India Vodafone Idea is on a looting spree to cover their losses and are migrating customers to high end plan without seeking a consent. I have not signed any consent form nor given permission to migrate me by calling the customer care.