Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhubaneshwar, Kolkata, Patna, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Chhindwāra, Pune, Varanasi, Lucknow, Indore, Bengaluru, and Jodhpur.

City	Problem Type	Report Time
Bhubaneshwar	Phone	36 minutes ago
Kolkata	Internet	2 hours ago
Patna	Phone	4 hours ago
Kolkata	Total Blackout	5 hours ago
Jaipur	Internet	6 hours ago
Bālurghāt	Total Blackout	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sundar Sankaran (@sundar_s1955) reported 2 minutes ago

  Vodafone @ViCustomerCare I need your help for wrong billing I am a long-term customer Complaint raised but message says resolution by 10 June last date for payment 11 June I have been overcharged

• 
  Eddie Brock (@Anonymo50965123) reported 5 minutes ago

  @ViCustomerCare Okay thanks for clarifying everything, i should not expect too much because it is too far away from your network area. Thanks 🙏👍,

• 
  Aditya (@Sahay_official) reported 6 minutes ago

  Failed Company @ViCustomerCare. You activated my port but failed to provide the eSIM for 12+ hours. I use an eSIM-only iPhone, so your delay has left me completely disconnected. Taking a customer’s number and then denying access to the service is a serious failure. Fix this now.

• 
  Ajievts (@ajitshah009) reported 7 minutes ago

  @ViCustomerCare Ur network is not catching in our office in South Mumbai ...since last 5 years ... If hv sims just as we hv stake else it would be in exit

• 
  JS (@jagdishsahu9784) reported 7 minutes ago

  @ViCustomerCare Hello @ViCustomerCare Till now no updates from your team. Kindly resolve the issue ASAP. Thank you.

• 
  Subhashree Sahoo (@Subhashree50520) reported 8 minutes ago

  @ViCustomerCare If your business is not running in Orissa how come you scamming MH numbers using network issues and telecom sim sellers? Some BGLR based apps like Myntra and other handsets where your apps are installed from Airtel to Vi app you have been using BGLR things to scam others.

• 
  Shashank (@Shashanksp002) reported 10 minutes ago

  @ViCustomerCare 3. Instead of asking repetitive and irrelevant questions, kindly focus on identifying the root cause and improving the reliability of your service.

• 
  SaturoXnaruto (@680Ji) reported 11 minutes ago

  @ViCustomerCare Your customer service is like a la##a

• 
  R (@RealRaghv) reported 20 minutes ago

  Hey @ViBusinessIndia, @ViCustomerCare is not responding to my queries kindly, fix it!

• 
  Shashank (@Shashanksp002) reported 21 minutes ago

  @ViCustomerCare Hi your network has become worst i have raise a complaint but there is no improvement and I don't receive otp from bank

• 
  D All In One News (@DAllInOneNews1) reported 21 minutes ago

  Complaint - It has been 2 days since my vodafone sim card has not started banking services after the upgrade. I was told it would start after 24 hours but not started until yet. Kindly do it soon.@vodafone @ViCustomerCare #Vodafone.

• 
  Ajievts (@ajitshah009) reported 21 minutes ago

  @ViCustomerCare Y to do so... Better I port to strong network Airtel... Just wn get time

• 
  H (@fxhustle7) reported 23 minutes ago

  Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

• 
  Zorawar (@FearlessJat11) reported 25 minutes ago

  @ViCustomerCare I had done international roaming activation. Total waste of money. No network. Can amount be refunded?

• 
  Aditya Gupta (@adityamld1) reported 27 minutes ago

  @ViCustomerCare urgent need help.

• 
  Harveer Singh Parmar (@Harveer89) reported 33 minutes ago

  I am @ViCustomerCare user but it's network service is so poor that it can't be shared on net because to do so you need a working net connection and it will not provide it so can go for a complaint.

• 
  nil (@nil_m18) reported 35 minutes ago

  @ViCustomerCare It's a simple query and you can straight away answer. @vodafone Prepaid connection while moving from Mumbai circle to Gujarat circle why is your customer care centre forcing me to take 3 months prepaid connection.@airtelindia awaiting your response.

• 
  AR (@AR_OFFICIAL_01) reported 37 minutes ago

  @ViCustomerCare Why, call bearing service is not working?

• 
  Mohammed Azhar (@mohammedazhar0) reported 37 minutes ago

  @JioCare I have facing data speed from 4 months every time your customer executive told we will fix issue but no improvement also my another some @ViCustomerCare giving best speed

• 
  Mehul Chopra (@MehulC) reported 39 minutes ago

  @ViCustomerCare Hi. Your team i guess is trying to call me but tell them that i am currently on a very famous VI network where even with one bar signal I won’t be able to hear them!!!!

• 
  Sagar (@sgkonline) reported 41 minutes ago

  @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

• 
  I am a little boat (@Momin78602) reported 41 minutes ago

  @ViCustomerCare Poor network in my area

• 
  Yogesh Joshi (@2Yogeshjoshi) reported 44 minutes ago

  @ViCustomerCare No resolution till now, not even anyone reached as gesture of support. Pathetic customer service. You left no choice then porting to other service provider. @TRAI

• 
  Praveen kumar J ☆ (@prave0en) reported 49 minutes ago

  @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

• 
  Sundar Sankaran (@sundar_s1955) reported 49 minutes ago

  @ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider

• 
  Kunal Patil (@patil81kunal) reported 53 minutes ago

  @ViCustomerCare Your service levels are going way down I'm actually looking for a port from Vi to airtel or Jio

• 
  H (@fxhustle7) reported 57 minutes ago

  @ViCustomerCare @OdishaTraderFX No need now, you guys didn't responded on time even though i shared my details so i myself wasted my time visited the store and get it sorted vi customer support is **** 🤡🤡🤡

• 
  Tyler Durden (@Real_SumitKumar) reported 57 minutes ago

  @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare sc@mmers?

• 
  A.D.S (@simpletonSoul) reported 59 minutes ago

  I have become fed up with @airtelindia/@Airtel_Presence and its non-resolution of complaints and its pathetic indoor connectivity. I wish to apply for MNP by becoming a user of @ViCustomerCare. I hope #ViCustomerCare has better indoor connectivity (cellular+internet). #MNP

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 60 minutes ago

  @ViCustomerCare Dear @ViCustomerCare, Your team has my transaction ID, payment proof, CAF details, emails, screenshots and call history. What you haven't provided is a solution. Please stop sending scripted DM responses and resolve the issue. #Vi #CustomerExperience