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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Durgapur, Bengaluru, Pune, Thiruvananthapuram, Varanasi, Kanpur, Pānchgani, Shillong, Mumbai, Guwahati, Nashik, Vellore, Noida, and Chhindwāra.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Durgapur Total Blackout 4 hours ago
Bengaluru Internet 13 hours ago
Pune Internet 22 hours ago
Thiruvananthapuram Phone 1 day ago
Varanasi Total Blackout 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare - Do you want me to throw away your useless SIM card. I was told twice that someone will come for inspection and install network boosters. No one has followed up. The signal is ****! And the data runs on EDGE!!

  • desh_Bhakt_0001
    vote for nota (@desh_Bhakt_0001) reported

    @ViCustomerCare My net is very slow i am unable to do a single class

  • iamsivagabu
    Siva Gabu (@iamsivagabu) reported

    @ViCustomerCare Even after home kyc if sim suspended because i didn't answered some spam calls for secondaryverificationwhich is no information. This is called atrocity of service provider. My account number 88787800. @JioCare @airtelindia Do you have any clue.

  • mandeepvasavada
    mandeep vasavada (@mandeepvasavada) reported

    @ViCustomerCare i am using postpaid services since last 20 years but nowadays you guys are increasing the tariff and Plans without customer consent and willingness. Y one should continue with Vi? Better alternatives are already available..

  • BK3409321675920
    Bk (@BK3409321675920) reported

    @ViCustomerCare @ViCustomerCare No acknowledgement of the issue yet.

  • ashu84
    Ashutosh Bohra (@ashu84) reported

    @ViCustomerCare Hi team please note my wife is facing severe call drop and no calls getting connected issue since quite sometime, recently we got her sim card replaced with a new Vi sim thinking that it might help. It has increased the network issues. Request for urgent help.

  • TimeWaste120098
    Time Waste (@TimeWaste120098) reported

    @ViCustomerCare I am unable to receive the OTP required to log in to the Vi Business Assist portal. Mobile No.: 8980393670 Company: Sardar Patel Education Trust Location: Anand, Gujarat – 388001Kindly look into this issue and resolve it at the earliest. #Vi #CustomerSupportFail

  • GrumpyVeekay
    Vijay Mehta (@GrumpyVeekay) reported

    @ViCustomerCare Seems Customer Care & Social Media team treats Priority Cutomers/Sr. Ctzns. as barking dogs who will keep quiet after some time. No reply/resolution recd. to E-mail/Tweets. YOUR CUSTOMER CARE IS PATHETIC. This is the view of “priority customer & 73 yrs. ....1/2

  • bugmania1337
    Security Bomb (@bugmania1337) reported

    @ViCustomerCare continuous call disturbance and low quality over calls and the internet in my area needs assistance. Earlier your one team member visited things that had improved a little bit but got even worse now. Kindly help me out.

  • ChatterjeeKc
    Kamal Chatterjee (@ChatterjeeKc) reported

    @ViCustomerCare looks like no one is having time to.look into customer issues of no network. You are forcing us raising it to TRAI and other forums.

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818

  • kdketan986
    जागृत मराठी (छत्रपती शिवरायांचा मावळा) (@kdketan986) reported

    @themumbai24 @ViCustomerCare Complaint Karat raha

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • ViralJenilShah
    Viral Shah (@ViralJenilShah) reported

    @ViCustomerCare @DoT_India @TRAI Extremely frustrating experience. I’ve shared all details multiple times, was promised a summary/update, but now there’s complete silence again. This is a serious issue involving my primary number. Request immediate escalation and resolution.

  • DharnendraD
    Dharnendra Doshi (@DharnendraD) reported

    @ViCustomerCare How many more notes are required by your team??? Vodafone team’s daily routine is to wake up, make wrong bills, tell lies to customers, sleep. Which generation system are you using which takes 1 month to understand the problem???

  • mimosakid1
    sonal (@mimosakid1) reported

    @ViCustomerCare 3 days and you are unable to resolve a complaint for no incoming outgoing SMSes. any other service provider would resolve this in few hours. this for a longtime customer!!

  • BonVenki24026
    venki Bon (@BonVenki24026) reported

    @ViCustomerCare How days your team cheating your subscriber they don't have proper information about 5g network how many days partiality to Telangana state shame on you vi network shame on you vi network shame on you vi network Shame on you vi network @DoT_India @ViCustomerCare

  • PaviiAnbu
    Pavi A (@PaviiAnbu) reported

    @ViCustomerCare I have provided the details in DM, no network today fully, missing lot of phone calls and banking sms information 😔

  • metahworse
    Metah Worse (@metahworse) reported

    @ViCustomerCare I have been trying to port out my Vi number and your customer care is closing the request every few days. I would like this closed today. Cc @TRAI pls note

  • Gulamgauskhan2
    Gulam gaus khan (@Gulamgauskhan2) reported

    @ViCustomerCare pathetic service 7710985261

  • zey2012
    Shiraz Shamsi (@zey2012) reported

    @ViCustomerCare Extremely frustrated with My official corporate number is not working for 2.5 months. This was in my late brother's name, and despite submitting all legal documents, death certificate, and firm papers under my other brother's name, no new SIM has been issued.

  • Callmepruth
    Prathmesh Pawar (@Callmepruth) reported

    @ViCustomerCare Since yesterday, my VI SIM has no network—no calls, SMS, or incoming calls. This is affecting daily work. Please resolve this urgently. Is there an outage in my area? #VI #NetworkIssue

  • Shubham27117167
    Shubham Pawar (@Shubham27117167) reported

    @ViCustomerCare recharge done but still no service, can’t make calls at all. Called support and they disconnected without resolving. This is extremely frustrating. Fix this immediately! #poorservice😠

  • deepakscorpio81
    Deepak Mall (@deepakscorpio81) reported

    @ViCustomerCare finally port done to airtel after pathetic service fo vadafone.. 4 numbers in family plan ported to airtel..bye bye vodafone after 20 yrs

  • shubhamm2130
    shubham Choudhary (@shubhamm2130) reported

    Why my unlimited 4g data is not working , even i have recently done new recharge of 398₹ on 5 april 2026, why you people are counting 300GB data consumed with it, i have consumed that 300gb data of previous month recharge 😡 so frustrating VI @ViCustomerCare , solve this now

  • zey2012
    Shiraz Shamsi (@zey2012) reported

    @ViCustomerCare I'm trying to send a DM, but it's not working

  • mandeepvasavada
    mandeep vasavada (@mandeepvasavada) reported

    @ViCustomerCare Pls dont close the ticket untill i get the favourable resolution to my concern. Keep me updated in every process step...

  • saspeak
    sarita agarwal (@saspeak) reported

    @ViCustomerCare yr service - lack of it, ie - goes fm bad 2 worse. u dont send the bill (thou u claim u do). yr website does not work, otp doesn't come. what eventually gets downloaded is not itemized. why dont u just shut shop?

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • IMKULDEEP_09
    kuldeep baishya (@IMKULDEEP_09) reported

    Your network speed is very slow please solve my problem @ViCustomerCare