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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 2: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shillong, Bengaluru, Mumbai, Jaipur, Chhindwāra, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, Rājkot, Jamnagar, Guwahati, and New Delhi.

CityProblem TypeReport Time
Shillong Internet 1 hour ago
Bengaluru Total Blackout 1 hour ago
Mumbai Internet 4 hours ago
Mumbai Internet 4 hours ago
Jaipur Total Blackout 5 hours ago
Mumbai Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • _ArifAbbas
    Arif (@_ArifAbbas) reported

    @ViCustomerCare I'm unable to receive SMS like instant OTP and others massages I've submitted many compliments to @ViCustomerCare but no proper resolution I'm facing this issue since 1 months feel free to contact me inbox 📥

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 When visited your Shakar Nagar Bangalore Branch _ Mr.Saran was clueless of my problems & started arguing as my contact no was showing switched off rather than giving clarification he started shouting

  • f3384304ea5947f
    विकास sharma (@f3384304ea5947f) reported

    @ViCustomerCare Fraud during MNP! Your agent misled me & activated a ₹199 pack with just 2GB total data. I'm a YouTuber and my work is completely stalled with only 402MB left. Fix this immediately! #Vi #ConsumerComplaint

  • patelirin
    Patel Irin (@patelirin) reported

    @ViCustomerCare Tired to deactivate international roaming from my cell. At least 4 times submitted request from vi app. And also tried to call vi customer care number. Amazing thing is that, not a single time I was able to talk to executive. On app and on web,

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    @ViCustomerCare When I am saying that I have wrongly recharged the number and the number even is out of service then why after one hour passed you people didn't refund @ViCustomerCare .Kindly Refund me as soon as possible. Don't scam with people.

  • iamajitpathak
    Ajit Pathak (@iamajitpathak) reported

    Dear @ViCustomerCare, please cancel my port-in request and initiate a refund. While placing the request, I was shown that the SIM would be delivered by 1 July, but that deadline has passed. My UPC expires on 4 July.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare Store agent’s error was admitted by your team, yet my number 7976566719 remains suspended. How long should a customer suffer due to Vi’s mistake? Kindly activate the number

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    @ViCustomerCare Every reply asks me to DM. Every DM feels like it disappears into a black hole. At some point, customers stop asking for support and start looking for another provider. #Vi #CustomerExperience

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My number 7976566719 has been suspended since Friday night. Multiple complaints, emails & tweets, yet no resolution. Communication is completely disrupted and my work is affected. Resolve today or I will file a police complaint.

  • iamajitpathak
    Ajit Pathak (@iamajitpathak) reported

    @ViCustomerCare Please try to get this sim delivered today. If this cannot be delivered today then please cancel the port request and initiate the refund. @ViCustomerCare

  • jeewanmehra07
    Jeewan mehra (@jeewanmehra07) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • RKVASHISTHA1
    RAKESH KUMAR SHARMA (@RKVASHISTHA1) reported

    Yes absolutely right Their networking team and customer care team are not capable to solve the issue Give false statement too @ViCustomerCare Now I am also port my all (4) number to other networks

  • ArvindParashar1
    Arvind Parashar (@ArvindParashar1) reported

    @ViCustomerCare you are the most disgraceful and disgusting service provider. I kept sending emails to look into my second number but you kept sending me invoices. Nonsense. #vodafoneindia #vodafone @vodafone @TRAI

  • ajitduhoonnyc
    Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported

    @ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.

  • subhash2921
    Dr.Subhash Bishnoi (@subhash2921) reported

    @danishYadav07 @BloggerBrainss @ViCustomerCare Worst experience

  • Ddososossi
    littmann (@Ddososossi) reported

    @ViCustomerCare I really just don't want to talk to you guys anymore.. I literally got hundreds of calls from Vi repeatedly... Saying to send cancel message if I wanted to opted out(misinformation)

  • CBartaria
    Chirag Bartaria (@CBartaria) reported

    @ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.

  • RihanKh62331704
    Sharukh (@RihanKh62331704) reported

    @ViCustomerCare Hello Team, My Vi number has been deactivated and is showing "Number Invalid". Due to a medical condition, I was unable to use my phone or manage recharges for a long period. I have now recovered, but I am still unable to move easily due to my health issues.

  • Alphacryptome
    Alpha Cryp (@Alphacryptome) reported

    Having unlimited 5g recharge and 5g is available in my area I am having a 5g signal but vodafone still deducts my data balance @ViCustomerCare help

  • ArchalShah
    Archal Shah (@ArchalShah) reported

    @ViCustomerCare @MukeshK82853848 If we delay the payment @ViCustomerCare charges an additional fee... How about paying a fee for your delayed service?

  • ram4uuuu
    Ram Yaduvanshi (@ram4uuuu) reported

    Outgoing SMS not working. Incoming SMS working. Unable to send any SMS to any number. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare

  • beingmansingh
    MAN SINGH GURJAR (@beingmansingh) reported

    @ViCustomerCare My daily data is exhausted but I still have 3 GB weekend rollover data remaining. Internet speed is extremely slow or unusable. Is there any speed restriction on rollover data under my plan Hope not scam

  • Shardun_husain
    shardun_husain (@Shardun_husain) reported

    Day 15 of asking Vi to provide the internet service I'm paying for. Months of complaints.Countless promises. slow internet is still here. I'll keep posting updates until the experience matches the service I paid for. #Vi #SlowInternet @ViCustomerCare @ViBusinessIndia

  • Marwari_Trader
    Learner Jakhar (@Marwari_Trader) reported

    @ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?

  • NitbrBG
    Bruh (@NitbrBG) reported

    @ViCustomerCare my internet speed so low in my area even with full network bar the internet speed so low here... Please improve it Delhi, Gandhi Nagar - 110031

  • alone_4evr_
    SYN-SYN/ACK-ACK (@alone_4evr_) reported

    @ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help

  • abhinavprasoon
    Abhinav (@abhinavprasoon) reported

    @ViCustomerCare @ViCustomerCare is just responding stupid posts to buy time. Same question in every dm and they are firm that what was spoilt by them on 13th will be resolved only on 22nd by when I would already be back in India. Will port to another carrier. Very bad experience. #Viscam

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare GO TO HELLL !!! WHY DM ME?? WHEN I STRICTLY & CLEARLY SAID , DONT DM ME! MY SLOWEST NETWORK SPEED AND INTERNET SPEED I COMPLAINT IT NOT SOLVED FROM 2/3 YEARS !?? WHAT YOI WANT MORE? WHY DM? SHAME ON YOU!

  • cjayhayer
    Charanjeet Singh (@cjayhayer) reported

    @ViCustomerCare When I get support?