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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 23% Total Blackout (23%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Kolkata, New Delhi, Cochin, Guwahati, Meerut, Lucknow, Bhopal, Guntur, Kanpur, Bengaluru, Chhindwāra, Jaipur, Raipur, and Patna.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Kolkata Internet 6 hours ago
New Delhi Internet 7 hours ago
Kolkata Internet 7 hours ago
Cochin Internet 17 hours ago
Guwahati Internet 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NITIN_BAGHEL
    ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported

    @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

  • billyoftea
    Raju Gosling (@billyoftea) reported

    @ViCustomerCare your "unlimited" plans are anything but unlimited. Mixed information across the app, WhatsApp and customer care ai bot with data slowing despite an active hero unlimited pack

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Now Network restore but Speed 50 kbps/s in 5 G. Can explain its your 5G service.

  • Vijaych25656910
    Vijay Chaudhary (@Vijaych25656910) reported

    My problem is still not fixed This is a very shameful thing Now I am getting the port done @ViCustomerCare

  • rg__raghav
    Raghav (@rg__raghav) reported

    @ViCustomerCare hello vi care i have a number that is blocked automatically I don’t know why but i want this number please help me with that

  • jethwa_sumit
    Sumit Jethwa (@jethwa_sumit) reported

    @ViCustomerCare I have also mentioned clear location for poor network, kindly send your technical team.

  • GokulCh62926066
    Gokul Chaudhari (@GokulCh62926066) reported

    @ViCustomerCare I am unable to connect with a live executive via 199 or WhatsApp. Need urgent help regarding my number. Please arrange a call back.

  • ydvpriyanshu_
    Priyanshu Yadav (@ydvpriyanshu_) reported

    @ViCustomerCare The link is not working and you are not answering my calls

  • Valmikihoon
    VALMIKI (@Valmikihoon) reported

    @ViCustomerCare Solved the problem or else we will port to another company.

  • Caped_Humor
    Drunk BATMAN (@Caped_Humor) reported

    @ViCustomerCare that info is of no help. We have already discussed the situation over the phone. Please share the locations of the retail touch-points for the PIN code. also,I would like to understand why a representative can visit for KYC in case of a new sim, but not for duplicate sim KYC 1/2

  • gkbundeli
    Ghanshyam Kushwaha (@gkbundeli) reported

    Recharge unlimited 4g Service 2g wali Complaint leke consumer court ja skte kya @ViCustomerCare

  • vishalmalavya
    Vishal ©️ (@vishalmalavya) reported

    @airtelindia Your network is not working since today morning in Vapi city and surrounding areas, even @ViCustomerCare network off but they resume it, while it's only @JioCare who gives uninterrupted services during this extremely heavy rainfall. Shame on you #Airtel

  • KailashnathR
    KAILASH सत्य सनातन धर्म (@KailashnathR) reported

    @ViCustomerCare 7567846122 please resolve no network at gidc chanod colony area at vapi yesterday there is no network then what about data speed?

  • Sreeghrita
    Ghrita Sreegiri (@Sreeghrita) reported

    @ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Due to internet not working fully i will not paid your bills and others payment. All the late fee will be claim from your amount.

  • japanisikka_
    ☘️ (@japanisikka_) reported

    @ViCustomerCare WTF @ViCustomerCare? You're making us fool in the name of director message. Where the fck is my resolution?

  • King_AK_001
    🇮🇳Ashish Kapdi🇮🇳 (@King_AK_001) reported

    @ViCustomerCare highly pathetic service booked new number more than 48hours passed by still number delivery pending. Called on 8141018180 they r saying delivery partner will call but no call yet.On 198 Mr.Abhinav also responded unpolished & his supervisor deny coming on call.

  • abcdarsh
    Adarsh (@abcdarsh) reported

    @ViCustomerCare i ordered sim for port, but on 24th but still no delivery agent arrived, you dont need new customer?

  • mhatrenchamayur
    #Banker underpaid 🍥 (@mhatrenchamayur) reported

    @ViCustomerCare Third class service provider Not fulfilling promises Cheating customers

  • ashu_d08
    Ashutosh Date (@ashu_d08) reported

    @ViCustomerCare When your executive called for follow up regarding this issue, he was not able to hear my voice( network issue). Service support is just as pathetic as the your network speeds. #scam #fraud

  • moonart12
    pankaj chandrakala vasant patil (@moonart12) reported

    Hello @ViCustomerCare my mobile network hasn't been working for the past three days, and I am unable to make any calls. Your service is terrible, and I have faced a lot of inconvenience.

  • YashKasera1212
    Yashashvi Kasera🇮🇳 (@YashKasera1212) reported

    @ViCustomerCare Every time I call customer care, I'm told, "It will be delivered today/tomorrow," or that my request has been escalated and that the delivery agent will call me. However, I have received no call, no delivery, and no update.

  • SapphireSoftwa
    Sapphire Software Solutions (@SapphireSoftwa) reported

    Hello @ViCustomerCare It's been 4 months since I reported serious network issues, but there's still no resolution despite multiple complaints. I keep getting assurances while the problem continues. Please provide a permanent fix instead of repeatedly closing complaints.

  • baskaroffi
    Baskar (@baskaroffi) reported

    @ViCustomerCare Since the service is no longer usable due to the porting, I request Vi to process a refund of the subscription amount, including the applicable GST, to my original payment method.

  • VinkeshT
    Vinkesh Thareja (@VinkeshT) reported

    @ViCustomerCare Dear Sunita Thanks for reaching out to me, I am facing similar issues in BD Can someone reach out to me urgently, since some important banking tasks are on hold since I am not able to access net This is extremely urgent. I have tried from this side but not able to connect.

  • abhijit_sathe
    Abhijit Dattatraya Sathe (@abhijit_sathe) reported

    @ViCustomerCare Is it a rocket science to give RCS support for iphone in India? Why are you not offering it to your customers? I am sure you will roll out RCS support when it becomes redundant.

  • FaWa_23
    விண்ணேகும் தேசிகன் (@FaWa_23) reported

    @ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.

  • BhagatS90204553
    Bhagat Singh (@BhagatS90204553) reported

    @airtelindia Worst customer support. No help from stores, no help on X, and no real customer care. My SMS service has been blocked, yet nobody is resolving it. Why should I keep my number with Airtel? @ViCustomerCare @JioCare guide me i will join u

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud

  • kirangatla
    Kiran Gatla (@kirangatla) reported

    @ViCustomerCare Again no network from 4 hrs, what’s wrong with you guys? Are you going to compensate for the number of days being out of network coverage? Seriously it’s time to switch to @airtelnews now.