Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 01/14/2026 01:05

January 14: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Salem, Bīkaner, Cochin, Kankauli, Pune, Bengaluru, Jaipur, Chennai, Jodhpur, Bālurghāt, Delhi, Valiyora, New Delhi, Mumbai and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaSalem Internet
IndiaBīkaner Phone
IndiaCochin Internet
IndiaKankauli Phone
IndiaCochin Internet
IndiaPune Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • RahulBi14429776 Rahul Biswas (@RahulBi14429776) reported

    @BSNLCorporate @ViCustomerCare @JioCare I want to port from Bsnl to another network, then why am I not able to send the port message to 1900, it's showing message sending failed! Even I have enough Talktime and am able to send messages to normal numbers.

  • naveenkyadav4 naveen k yadav (@naveenkyadav4) reported

    Hey @ViCustomerCare I'm planning to port my airtel no to VI can you help me to port.

  • bboyrocky25 B Boy Rocky (@bboyrocky25) reported from New Delhi, National Capital Territory of Delhi

    @ViCustomerCare Why Internet service is down? Fully slow down,@ViCustomerCare

  • mady8522 Madhav Rao Neerukattu (@mady8522) reported

    @ViCustomerCare Team, SR # 4-120107503469 (Network Voice data issue) with expected completion date 16-Jul-2021, SR # 4-121328138429 (IR network coverage issue) with expected completion date 14-Aug-2021. SR # 4-121784162310 with expected completion date 23-Aug-2021 06:00:00 PM.

  • OnlySiddhartha Siddhartha Sankar Dutta (@OnlySiddhartha) reported

    @ViCustomerCare Help me out

  • Picknava_Cutie Jyoti (@Picknava_Cutie) reported

    Hey @ViCustomerCare I have actived the service by dialing #444#128*1# but still my services stopped.. balance did not deducted , why ? Enough balance was available for deduction

  • abhishekhsarkar ABHISHEK SARKAR (@abhishekhsarkar) reported

    @ViCustomerCare There is no Vi network in Joda region,Odisha(Pin-758034)from last 2 days... Please resolve.

  • gc2528 gaurav chandra (@gc2528) reported

    @ViCustomerCare i am trying to migrate my postpaid to prepaid and you guys are not able to do that. What kind of service.

  • UniqueINDIAN007 🇮🇳🇮🇳🇮🇳सनातनी संदीप अवस्थी🇮🇳🇮🇳🇮🇳 (@UniqueINDIAN007) reported

    @ViCustomerCare , Sir, your service is better than many companies. There is not a single mobile tower of your company located in our area. And there is no network coverage also. Please try to install a tower. Many users will port in your company. I will also do the same. 🙏🙏🙏🙏

  • debasishc26 DEBASISH CHATTERJEE (@debasishc26) reported

    @ViCustomerCare I am facing lot of troubles with Voda network. My number 9836614114. Is ur company in shut down mode?

  • SamantaDwipayan Dwipayan samanta (@SamantaDwipayan) reported

    @ViCustomerCare Enable volte service on this number (6297848119)

  • suchit_lotia Suchit Lotia (@suchit_lotia) reported

    @ViCustomerCare What’s the point!!! You guys proved it again that it’s a curse to be a VI customer🙏 just to let you know that I visited the Vodafone Gallery yesterday and got my “SIM UPGRADED” without being informed on any procedures or without being informed on not to receive an calls…

  • debasishc26 DEBASISH CHATTERJEE (@debasishc26) reported

    @ViCustomerCare very shoddy network in Kolkata, pin 700047

  • ImranQu17599288 Imran Qureshi (@ImranQu17599288) reported

    @Reza70864429 @ViCustomerCare @reliancejio U are making a wrong choice. I used to get 35 +mbps when I started using VI turbo 4G but now it really sucks. I am hardly getting 4mbps of speeds nowadays. Moreover, starting from August many VI users faced total black out in my locality and there is no assistant from VI support.

  • suchit_lotia Suchit Lotia (@suchit_lotia) reported

    @ViCustomerCare My phone hasn’t yet started and ur customer service team is equally clueless and helpless… why have a team in place when they can’t resolve a query of a customer

  • bhokaal_91 भौकाल (Bhokaal) 🇮🇳 (@bhokaal_91) reported

    @ViCustomerCare I don't need anything just let me know i need cheapest sms for my number. I checked online your company close sms service in below 100rs packs. All packs are 100 plus with sms services. I need sms services in my number for upi verification purpose.

  • Yogeshkumar2806 Yogesh Kumar🇮🇳 (@Yogeshkumar2806) reported

    @ViCustomerCare My worst mistake was that i have apply for porting my no. to Vi. It is 5th day today still my no is not ported they are only asking me to go here and there They have msg me that your no would be activated in 2 working days but still not activated Worst service

  • Special_abhi Abhishek Rathore (@Special_abhi) reported

    @ViCustomerCare I had ported in from Airtel to vi. I'm unable to activate my number plzz help me I had sent my number in DM your enquiry and alternate number also for further assistance.

  • makwanaumang58 UDMakwana (@makwanaumang58) reported

    Why Internet service is down? Fully slow down,@ViCustomerCare

  • karankumar875 करन माथुर (@karankumar875) reported

    @ViCustomerCare Now we don't have any other option part from mobile number portability. You can't never resolve the networking problem in my area. Good Bye Vodafone

  • vishal20jan Vishal Gupta (@vishal20jan) reported

    @ViCustomerCare Can you pls activate VoLTE on my number every time same issue have to complain for VoLTE Activation

  • bboyrocky25 B Boy Rocky (@bboyrocky25) reported from New Delhi, National Capital Territory of Delhi

    @ViCustomerCare bad service very bad network, atleast once in a week, network like 2G for whole day. @ViCustomerCare Please fix this problem otherwise I port this sim

  • feelix009 vishal kadakia (@feelix009) reported

    @ViCustomerCare My query was no in regards to where you're offering. It was specifically related to Google Pixel 4a. Why no support on a flagship device ?

  • ImranQu17599288 Imran Qureshi (@ImranQu17599288) reported

    @Reza70864429 @ViCustomerCare @reliancejio U are making a wrong choice. I used to get 35 +mbps when I started using VI turbo 4G but now it sucks. I am hardly getting 4mbps of speed nowadays. Moreover, starting from August many VI users faced total black out in my locality and there is no assistant from VI support.

  • parth1411 Parth neema (@parth1411) reported

    @ViCustomerCare the worst service provider

  • bhagat75_bhagat Kanhaiya Bhagat (@bhagat75_bhagat) reported

    @ViCustomerCare @VodafoneGroup No Network No Signal No Internet Complaint No of times but no action be taken. Please help. Hello! Your complaint dated 24-Aug-2021 07:37:07 AM with reference number L1JUIF3UV7 is registered. We assure resolution by 26-Aug-2021 06:00:00 PM.

  • MohitJatania Mohit (@MohitJatania) reported

    Dear @ViCustomerCare, is there any update for very slow internet in Vadodara Gujarat area? Its been more than 4 hours, i cant open anything apart from whats up. Please do help us with this.

  • ashishtiwari77 Ashish Gautam Niranjan (@ashishtiwari77) reported

    @ViCustomerCare Hi Vodafone Team, Still I didn't get any solution, therefore.. decided to change the network, thank you so much for your service. Very disappointed with the service, no customer assistance. It's been more then 10 plus days. My internet pack is still active. @rmstakkar

  • OnlySiddhartha Siddhartha Sankar Dutta (@OnlySiddhartha) reported

    @ViCustomerCare please help me out

  • RajeshSuthar666 Rajesh Kumar Suthar (@RajeshSuthar666) reported

    @ViCustomerCare I have raised call drop, not connecting. Enter net very slow Down loading problems at social platforms and through IVR. Problem coming from last few months. But no one from Vi is working g for resolution. They only calls after no PORT starts,Very unfortunate