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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 52% Internet (52%)
  • 25% Total Blackout (25%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, New Delhi, Chhindwāra, Chennai, Bengaluru, Pune, Nashik, Mumbai, Indore, Delhi, Raipur, Patna, Jodhpur, Kolhāpur, and Jaipur.

CityProblem TypeReport Time
Guwahati Internet 4 hours ago
New Delhi Phone 21 hours ago
Chhindwāra Internet 22 hours ago
Chennai E-mail 1 day ago
Bengaluru Internet 2 days ago
Pune Total Blackout 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • bansalmanav
    Manav Bansal (@bansalmanav) reported

    @ViCustomerCare I have a VI punjab no. I am using iphone 12 and I purchased roaming pack of rs 995. I am travelling in thailand. No signal is coming on my phone. Kindly help.

  • bottom_bangya
    Bhavya Ruparel (@bottom_bangya) reported

    @ViCustomerCare I am facing an issue with Unlimited 5G on my Vi number. My phone shows a 5G connection, but my daily data quota is still being deducted. Once the daily quota is exhausted, internet services stop working completely. Kindly investigate and resolve.

  • Baralyoga
    Pankaj Baral (@Baralyoga) reported

    @ViCustomerCare I will delete as soon as the problem is resolved

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare For Vi to Vi change: So many rules For porting over to Vi: One sms Does this make sense? Why is the service for existing customers always so much worse than a potential/new one? Getting a new sim - you can start using it in minutes Whereas for these issues - hours/days long wait.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Third class, customer care support so unprofessional

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    @ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.

  • alokxoxo
    ALOK RAJPUT (@alokxoxo) reported

    Hey @ViCustomerCare, I recharged with a ₹145 data pack, but you blocked it and hid it from my app dashboard because my validity expired. I have officially filed a complaint on the National Consumer Helpline (Docket Number: 9522931). Unlock my data or refund my money immediately!

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

  • ashokgupta421
    Ashok Gupta 🇮🇳 (@ashokgupta421) reported

    Hi @ViCustomerCare this msg I have recivied Your SIM Exchange request has been successfully submitted via Communication id SIMEX0197026165891781354183441 I'm not VI Customer why this msg comes to me ? Any scam ?

  • jolly_virendra
    Virendra (@jolly_virendra) reported

    @ViCustomerCare Still waiting for a call or email or tweet for resolution…only getting automated IVR calls for bill payment.

  • BalwantMehra20
    Balwant Mehra (@BalwantMehra20) reported

    Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare voda is doing fraud. please urgently help me .... @JioCare and @airtelindia r premium

  • NitinGupta1910
    NJ (@NitinGupta1910) reported

    @ViCustomerCare you guys cheating customers in the name of daily plans for internet. Had recharged yesterday & today but with no internet services. Tried calling your customer care but of no use. Strict action should be taken against them @DoT_India

  • abuatiyya
    Atif Ahmed (@abuatiyya) reported

    @ViCustomerCare my SIM says no service. I recharged still it says no service.

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare I don't see any benefit on being on the same network, uninterrupted since 2002 _ Yes 2002

  • i_m_Ankit_001
    ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported

    Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .

  • halfwriter3092
    वकील साहब (@halfwriter3092) reported

    @ViCustomerCare Still facing your disgusting network @ViCustomerCare

  • anuragthakurmuz
    Anurag Thakur (@anuragthakurmuz) reported

    @ViCustomerCare There is no 4G network at my location.

  • AnujSin77182479
    Tathagat negi (@AnujSin77182479) reported

    @ViCustomerCare iam mov out for jammu kashmir where prepaid roaming is not allowed Wamt to activate Call forwarding however everytime it's getting failed due to restrictions from vi Customer care is absolutely unprofessional in response !!

  • rahuljohar87
    Rahul Johar (@rahuljohar87) reported

    @ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

  • NIRMALLYA11
    nseries73 (@NIRMALLYA11) reported

    @ViCustomerCare Help me with a concrete resolution asap

  • RihanKh62331704
    Sharukh (@RihanKh62331704) reported

    @ViCustomerCare Hello Team, My Vi number has been deactivated and is showing "Number Invalid". Due to a medical condition, I was unable to use my phone or manage recharges for a long period. I have now recovered, but I am still unable to move easily due to my health issues.

  • lk_hoon_me
    Laukik Todankar (@lk_hoon_me) reported

    @ViCustomerCare I am facing overall network outage at IIT Bhilai campus since 5 hours while my alternate airtel number remains active and connected to metwork. Device: Asus ROG Phone 8 pro

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare Network was not there for 15 min, now came back

  • nostalgic_19_29
    Thakur 🗡️ (@nostalgic_19_29) reported

    @ViCustomerCare @ViCustomerCare you have to reply after asking to dm ! Problem not solved yet

  • DJGabruu
    DJ (@DJGabruu) reported

    @ViCustomerCare noone is really doing their job at Ur team as of wt I know, every1 in this country is trying to feed their belly lying down on bed, private entities are now behaving worse than government entities, while public is being f@ked by everyone just for free #nonetwork #Iwantmysignal rn