Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (25%)
• Phone (16%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Ranchi, Chhindwāra, Kolkata, Bengaluru, Sūrat, Dehra Dūn, Gurgaon, Cochin, Patiāla, Kanpur, Alleppey, Pune, Mormugao, and Guntur.

City	Problem Type	Report Time
Mumbai	Internet	1 hour ago
Ranchi	Internet	2 hours ago
Chhindwāra	E-mail	3 hours ago
Kolkata	Internet	7 hours ago
Mumbai	Phone	9 hours ago
Bengaluru	Phone	13 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported 4 minutes ago

  @ViCustomerCare I'm still not convinced with the resolution provided. There is clearly an option to opt for eSIM, but every time I connect with your team, I'm getting a different theory and contradictory information instead of an actual solution. @ViCustomerCare

• 
  Dr._Dilip_Meena (@DilipMe46883127) reported 4 minutes ago

  @ViCustomerCare no network why location is VPO-bajor Sikar (332403)

• 
  Aditya Ghodke (@aadi_9325) reported 4 minutes ago

  @ViCustomerCare F*** your false advertising. You claim to have a"world-class 5G ready"network, but your service here in Pune is absolute garbage. Switching to you was a huge mistake, and your customer care is the worst I've ever dealt with. Beyond angry that I’m trapped for 3m

• 
  Aartik (@Aartik_Official) reported 10 minutes ago

  Hello @ViCustomerCare, My SIM has become active after Porting, but I am not receiving any OTPs or incoming verification messages. Also, it is showing “No Recharge” even though the retailer already completed the MNP process. Please check and resolve this issue ASAP.

• 
  surendra sah (@Surendr30121978) reported 13 minutes ago

  @ViCustomerCare Very poor service, zero signal, unable to send massage, please share UPC for porting.

• 
  Mujahid Alom (@Mujahid_along0) reported 13 minutes ago

  @ViCustomerCare Just 5 days more I'm leaving this piece of ****

• 
  RITESH GANATRA (@GanatraRitesh) reported 15 minutes ago

  @ViCustomerCare Urgent network issue still pending deesa and palanpur issue battery bhi bat bar utar Raha hai and network bhi nai aa raha hai Why you v i people not revert since last long time Dear Trapl help

• 
  IlovemyBengaluru😍 (@LovelyBengaluru) reported 19 minutes ago

  @ViCustomerCare Are u making a mockery on social media or what? Utter non sense. Firstly u spam then keep spamming on twitter when someone raises a complaint! @DoT_India this is pure nuisance

• 
  Aditya Ghodke (@aadi_9325) reported 20 minutes ago

  **** you @ViCustomerCare your internet sucks

• 
  Kush Agarwal (@kushgrwl) reported 22 minutes ago

  I'm facing denial of network connection by @ViCustomerCare since 36 hours and they are unable to diagnose the same. They want me to wait 72 hours. They say there's a network latching issue with my number. I'm fortunate that I'm at home and office, otherwise!

• 
  pratikd (@gujjuchokkra) reported 26 minutes ago

  @ViCustomerCare customer service gettong poorer day by day major issues unresolved

• 
  sudheer (@ksudheer1987) reported 26 minutes ago

  @ViCustomerCare, absolutely terrible experience trying to reactivate my SIM. Followed your re-verification link, submitted everything, and 72 hours later... still nothing. No confirmation, no network. Even your store staff has zero clues and zero accountability. Fix this ASAP.

• 
  pratikd (@gujjuchokkra) reported 28 minutes ago

  @ViCustomerCare lot of issues now deactivated ir but still getting charged

• 
  ஆறுமுகம் மாரியப்பன் (Aru) (@sixface006) reported 31 minutes ago

  @ViCustomerCare Your network speed is very slow. I am not able to use your app also. I tried calling customer care no option to talk to any HUMAN.

• 
  Kunal Agarwal (@lanukagarwal) reported 35 minutes ago

  @sundeepsony @ViCustomerCare It's showing me the same. Do you know the cause? I don't even have any network bars.

• 
  Naveen Vijay Fan (@NaveenVijayFan_) reported 37 minutes ago

  @ChennaiIPL @ViCustomerCare Worst Captain Ruthraj 🤧🤮🤡💩

• 
  Viral Food Recepies (@Viralfoodrecipi) reported 41 minutes ago

  Hi @ViCustomerCare I have made recharge in my vi number but I'm unable to use internet. Can you pls help ASAP 🙏

• 
  Mahipal (खंडेला) (@Devanda2Devanda) reported 41 minutes ago

  @ViCustomerCare Suddenly my Vi SIM has stopped getting network. No signal and unable to make calls or use internet. Please check and resolve this issue immediately.

• 
  Diwakar Singh Journalist (@divakarsingh61) reported 44 minutes ago

  @ViCustomerCare "The network services in Hasanganj area of Unnao district, Uttar Pradesh, have been completely down for the last 3 days. All services are disrupted. Please look into this and resolve the issue as soon as possible."

• 
  Manoj Sharma (@manoj63508) reported 44 minutes ago

  @ViCustomerCare My sim isn't working. No network since past 6 hours. Please.

• 
  Nisha (@dineshakshi) reported 48 minutes ago

  @ViCustomerCare Finally I ported all by 7 number from Vodafone in that also got literally harassed by call asking what is the issue why I am porting they had n clue of any of complaints raised on social media and emails

• 
  Rahul Adhikary (@RahulAd97994778) reported 49 minutes ago

  @ViCustomerCare I Have reacharge previous day 21.5.2026 399 super hero unlimited pack. But today my vi app shows I have use 301 GB , how is this possible, I contact your customer care number, but not connecting,

• 
  Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported 52 minutes ago

  @ViCustomerCare I don't know anything you solve only solve my network problem

• 
  RAVI KUMAR UDAY (@Its_ravi_uday) reported 53 minutes ago

  Hello @ViCustomerCare My mobile number is showing No Service from last night can you please help me I have already DM you the details

• 
  Swapnil (@linpswa) reported 55 minutes ago

  @ViCustomerCare Why is this not fixed yet? #Vicustomercare #dontuseVicellservice @JioHotstar your subscription from Vi doesn’t works and Vi customer care has no answers for it.

• 
  Chiranjivi Raj (@Techie_Leaf) reported 56 minutes ago

  Hi @ViCustomerCare , I ordered a new Vi SIM online but no one has come for delivery or activation yet. It’s been delayed and I haven’t received any update. Please help and check the status of my order.

• 
  surendra sah (@Surendr30121978) reported 58 minutes ago

  @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

• 
  waseem khan (@waseemkhan76290) reported 1 hour ago

  @ViCustomerCare “Hi, I ported my number from Jio to Vi on 22/05/2026. The retailer promised a free 2-month recharge, but even after the porting is completed and the network is active, I still have not received the recharge. Please look into this issue and help resolve it.”

• 
  Angkur (@angkursarma) reported 1 hour ago

  The incoming calls are either getting failed or ends with a beep sound. What disastrous network is @ViCustomerCare. Thinking to shift to other network ASAP.

• 
  Anand (@Aanand0512) reported 1 hour ago

  @ViCustomerCare @ViCustomerCare Your team asked me to wait 72 hours for SIM home delivery booked on 16 May. That time is now over and still no delivery or update. No response from support either. This is highly unprofessional and misleading. Resolve this immediately. #Vi #PoorService