Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (57%)
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Total Blackout (20%)
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Phone (18%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: New Delhi, Gurgaon, Gopālganj, Bhopal, Chennai, Mumbai, Bālurghāt, Kanpur, Pune, Bengaluru, Delhi, Ahmedabad, Thiruvananthapuram, Mormugao and Navadwīp.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Total Blackout | |
| Gurgaon |
Internet | |
| Gopālganj |
Internet | |
| Bhopal |
Internet | |
| Chennai |
Wi-fi | |
| Mumbai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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sunil
(@harrywilliam070) reported
@ViCustomerCare Ok will wait but please note I have network issue if unable to connect I am available on whatsapp
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Prachi
(@Prachi26426738) reported
@ViCustomerCare I have mentioned, please resolve this problem
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Om Prakash Rout
(@omprakashrout_) reported
All operators like @airtelindia @reliancejio give Free caller tune service to their coustmour. Does @ViCustomerCare have any such benefits...?
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Rahul
(@Rahul36068637) reported
@ViCustomerCare @ViBusinessIndia Applied for MNP but my old network is still active and MNP has not yet happened in 4 days. Please help.
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Deenaz Raisinghani
(@denaazr) reported
@ViCustomerCare Have already shared the information. There has been no resolution and I still have no signal on my mobile.
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Addicted
(@AddictedX00) reported
@leonprotocols @ViCustomerCare Why ..? Never get vi sim....data speed is ****... network also the same.
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Lynn Verghese
(@lynn_verghese) reported
@ViCustomerCare what a sad excuse of a Customer Care Service! Porting from prepaid to postpaid was a horrible decision. I've raised 4 requests in the last 4 days (also visited a VI center) to have my address verified and restore my outgoing calls and data but zero action so far!
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naveen
(@simplynaveen) reported
@ViCustomerCare Very worst reply from your customer care executive.. i can't use my main balance for sms.. and there is no proper response from you .. Just I kept port request..i am ordering you guys to don't call me again to my number. I am going to be no more of your customer.
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RAMAN VERMA
(@RAMANVE52335912) reported
@ViCustomerCare Unable to call since morning, location Bhagalpur Bihar,what is the reason behind this issue? kindly restore your services.
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Akshay
(@caakshaygandhi) reported
@airtelindia I have been complaining about the network for the last 6 months, but that did not solve it But till date the extra services promised to be provided have not been fulfilled such as Caller tune Services. Maybe they are not customer important @ViCustomerCare
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Shaiju
(@im_shaiju) reported
@ViCustomerCare I’m using Vodafone sim since last 8 years….but since last 2weeks the service has become pathetic in Navi Mumbai.. can you check it?
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Aman Bhati
(@_AMANBHATI_) reported
@ViCustomerCare I am really disappointed in vi service, i have been complaining since last year regarding internet speed in my locality but no action has been taken by your side. Vi claims of #Giganet fastest net and Customer service priority but they are all fake assumptions.
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Deenaz Raisinghani
(@denaazr) reported
@Airtel_Presence i would like to ask for a new airtel prepaid sim card with my old number ported from @ViCustomerCare Vi. Is this possible? Vi has no signal in my previous phone for last one week and Im looking to change immediately. Please help Airtel
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Munish Dhiman
(@MrMDhiman) reported
@NarvijayYadav @ViCustomerCare Vi s today the worst service provider! Even my sister suffered the same issue. Her balance was about 120 Rs & within a period of 5-6 months she was left with Rs 10 despite using Unlimited plan. She kept calling the customer care but all efforts in vain!
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dinesh kumar Malik
(@dkmalikimd) reported
@ViCustomerCare Received a call from your customer care executive. Was very impressed by her positive attitude despite my bringing up VI deficiencies and poor opinion abt VI. People like her do change a customers perspective towards a company. Keep it up 👍
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Rishi - Investor
(@AngelInvestorUK) reported
@ViCustomerCare @iamkanshubh Totally agree. Vodafone idea should be reported it's been an horrendous experience porting a number with people calling and literally begging to stay. Then getting rude if I say I want to leave. Worst experience ever.
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Lynn Verghese
(@lynn_verghese) reported
@ViCustomerCare Learn to treat your long-time customers right instead of annoying those who want to port out of VI with a dozen calls a day. And train your customer care execs to actually HELP instead of simply reading out of a script!
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Ashwant
(@AshwantR) reported
5. Update - As per @ViCustomerCare , the number, about which the whole hullabaloo is all about, does not exist in their network! So my dear folks, why the heck are you troubling me with your recovery calls? (Already got 3 today)
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🇮🇳S.J.🇮🇳
(@soahka2) reported
@ViCustomerCare Hello VI customer care Whats Going On ? How much time you want to fix someone issue 🙄
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sanjeew
(@SSanjeew) reported
@ViCustomerCare it's third visit to vi store but no solution, I have already shared my problem, I want to migrate post to prepaid my 2 numbers, but vi store always misguided me and said some error from it team, it's happen 3days back also, vi store does not want to migrate,
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Munish Dhiman
(@MrMDhiman) reported
@ViCustomerCare It's over now! Already switched to Airtel now after huge harassment & disappointment from the Customer Care! But I am Glad that at least the Social Media team is taking pain to interact with the consumers and trying to address their grievances.
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sunil
(@harrywilliam070) reported
@ViCustomerCare I already spoke to the billing department and customer service with ref# C004-132731413825 so, I don't know what additional details you need, You can listen to the call recording. Its surprising that your finance department is able to call asking for bill payment but you are not
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Sandesh Nilekar
(@Sandesh_Nilekar) reported
@ViCustomerCare third day without any disturbance you are giving seamless network coverage with no internet connectivity, no calling, nothing. I appreciate your work by charging us full pack money and gives nothing. @TRAI
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Subhasish konar
(@Subhasishkonar) reported
@ViCustomerCare vi network team survey my location today .They have improved only network signal strength but the problem which actually I cant use internet during call time not solved till now.very pathetic.
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Ronald dsouza
(@Ronald23sep) reported
@ShivajiSethuna1 @ViCustomerCare @ViBusinessIndia Hi any updates for my complaint"Hi Ronald! I do understand your concern. As per our recent communication, We have registered your complaint under service request number 3-116928415243. The expected resolution date is 23-Jun-2022 at 12:13:41 Pm."
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somnath
(@GhoshSomu) reported
@ViCustomerCare Ok, but let me know when the issue gets resolved
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joe🤸🏼♂️
(@thefilmyjoe) reported
worst customer care service ever. @ViCustomerCare shameful.
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naveen
(@simplynaveen) reported
@ViCustomerCare Why i am getting calls again And again from you. I don't want your services anymore. If you disturb me again with your calls i will complain against you in #TRAI. ur service is worst.your executive also made me to wait 5mins to connect to their higher official
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joe🤸🏼♂️
(@thefilmyjoe) reported
what a worse customer care service. @ViCustomerCare shameful.
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Sanju Rajan K
(@sanjurk_pnr) reported
@ViCustomerCare I've read that, but my question was: Why wasn't it permitted for prepaid customers? I see that other service providers, such as @airtelnews @reliancejio , are permitting!