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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Meerut, Panaji, Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Chhindwāra, Mumbai, Cochin, Chennai, and Guwahati.

CityProblem TypeReport Time
Meerut Internet 2 hours ago
Panaji Total Blackout 6 hours ago
Vasco da Gama Total Blackout 12 hours ago
Mumbai Suburban Phone 14 hours ago
Kolkata Total Blackout 15 hours ago
Kolkata Phone 17 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MohitSharm2007
    Mohit Sharma (@MohitSharm2007) reported

    @inidhikhare @ViCustomerCare Vi network service in haryana is so poor your own data stated 80% harayana is without 5g internet connection but you charge for 5g unlimited network why Vi of their is no 5g than you why charge for 5g in haryana.

  • TheinvestmentK
    Mrinal Jana (@TheinvestmentK) reported

    @ViCustomerCare I’m facing difficulty converting my postpaid connection to prepaid. Despite repeated requests, the issue remains unresolved and the interaction has been disappointing. Kindly assist and resolve this at the earliest. #CustomerExperience

  • RD_Global
    #RDGlobal (@RD_Global) reported

    @ViCustomerCare Till now Vi team is unable to provide resolution on the raised ticket. Resolution due date was 6th May and issue of number disconnection is still there

  • anbujohn
    Anbu John Boban (@anbujohn) reported

    @ViCustomerCare facing issue with Amazon prime paid version with Vi.

  • i2oshi
    roshini paul (@i2oshi) reported

    @ViCustomerCare rel no. 192142484 need a solution to make postpaid to prepaid being an NRI billed INR500 to INR700 each month for zero usage.

  • sarkar8399
    Puja Sarkar (@sarkar8399) reported

    Hey @ViCustomerCare, I haven't had any internet access since 9 PM last night. It's been almost 12 hours and the service is still down. This is extremely frustrating and unprofessional. If this isn't resolved immediately, I will be forced to port my number to Jio. Fix this ASAP!

  • Dipak_Patel_
    dd (@Dipak_Patel_) reported

    @ViCustomerCare Third class internet service.

  • insanesoulskye
    Monty Ahmed (@insanesoulskye) reported

    @ViCustomerCare I have clearly mentioned that it says - pincode is not serviceable for prepaid but it is available for postpaid then why on earth would you ask me to submit without actually reading my tweet? Maybe another agent might help who can actually read?

  • VivekThakuriya3
    Vivek Thakuriya (@VivekThakuriya3) reported

    @ViCustomerCare - booked new SIM on 04.05.2026 morning but till time I response from Vi. Very poor services. Kindly coordinate with team and arrange SIM urgently. Order ID- DCHD04052640576

  • Ro45editzz
    Ro45 (@Ro45editzz) reported

    Hey @ViCustomerCare I have not recharged on my number but you have given me free 1gb per day for 7 days and it is expiring today but the data is not working from 7 days ive decided to Port my sim to other company.

  • VijaySingh26094
    Vijay Singh (@VijaySingh26094) reported

    @ViCustomerCare I am facing network troubleshoot during call time , Call drop, voice break , no internet , No network bars indoor & outdoor. Mob: 7503268771

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare If you cannot permanently fix the issue in my area, then please say it clearly instead of giving temporary solutions every time. I’m honestly tired of facing the same problem repeatedly and will have no option left but to switch to another network provider.

  • Anuragtiwari756
    Anurag Tiwari (@Anuragtiwari756) reported

    @ViCustomerCare I am still waiting for a reply in Dm please help

  • rkp2028
    RKP (@rkp2028) reported

    @ViCustomerCare internet is not working properly pls take cognizance

  • GopalPramanik15
    Gopal Pramanik (@GopalPramanik15) reported

    @ViCustomerCare @ViCustomerCare this is the condition of so called "best" network of India. There is no 4G network since 4-5 days. And the customer support doesn't even care to see or reply to my DM. Worst customer service, worst network. Time to port out

  • Dipak_Patel_
    dd (@Dipak_Patel_) reported

    @ViCustomerCare Still issue not solve. You dont see my message. Third class people

  • vardhman00001
    Vardhman Jain (@vardhman00001) reported

    @ViCustomerCare I want to migrate from vi prepaid to vi postpaid so that i can avail benifits from my balance in main account. But your vi customer care centres are not helping me on this...sirsa vi store is not helping me on this. I just want want to transfer my balance to postpaid account.

  • Venu83289
    ವೇಣುಗೋಪಾಲ್. ಎನ್ (@Venu83289) reported

    7 days, zero SIM, zero help. @VodafoneIdeaIN is failing every standard. I've paid in full and offered to meet your team in Mysore, yet silence. This is a total system collapse. Resolve this immediately, @ViCustomerCare, #AbhijitKishore #TelecomFailure #systemfailure

  • myselfajeetsngh
    AJEET SINGH (@myselfajeetsngh) reported

    @ViCustomerCare subscribed for unlimited 4g but your data speed is slow not even I can say it’s 4G, that’s why U said it’s unlimited, fooling people at Varanasi

  • rahulsathe3720
    Rahul Sathe (@rahulsathe3720) reported

    @ViCustomerCare What a service by VI now they cancelled my request for the new sim and refunded rather then resolving the issue for me

  • ca_interceptor
    One Page (@ca_interceptor) reported

    @ViCustomerCare, I'm getting 20kbps in a 4G network area. Network quality dropped suddenly last week. Urgent intervention is required. Failure to resolve this will result in a complaint to the appellate authority. @TRAI @jagograhakjago

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare I’m paying for uninterrupted service but continuously facing unstable internet & poor network performance. Kindly resolve this permanently at the earliest.

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare Please take this seriously and provide a proper long-term fix.

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare @VodafoneIN, I am facing a critical issue with network signal at my home location, which is severely impacting my daily communications. I request an urgent call back and a technician visit to my address to investigate and resolve this. Please treat this as a P0

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @jagograhakjago @TRAI @ViCustomerCare insulting customer without proper resolution.... It has been 5 months no network...

  • DhananjayRokde
    Dhananjay C Rokde (@DhananjayRokde) reported

    @ViCustomerCare Install the boosters - There are severe connectivity issues with your network at the location

  • GanatraRitesh
    RITESH GANATRA (@GanatraRitesh) reported

    @ViCustomerCare Network issue not supported v i site going to Airtel MNP with all family numbers After remainder send no revert Remainder 140

  • PavanSi18869355
    पवन सिंह सूर्यवंशी (@PavanSi18869355) reported

    Is this what you call 5G service, @ViCustomerCare? Paying for 5G but experiencing low-quality 2G/3G speeds. Your connectivity is getting worse every day. This is a complete waste of my money😪

  • Iyer_Idlii
    Shubhamm (@Iyer_Idlii) reported

    Accidentally recharged 488 instead of 579. Please help reverse. @ViCustomerCare

  • KushalG13546834
    Kushal Gupta (@KushalG13546834) reported

    @ViCustomerCare Your Customer Service is too poor @ViCustomerCare still my problem is not solved and I know you will give me another date @ViCustomerCare #poorservice