Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (24%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, Rājkot, Jamnagar, Guwahati, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 31 minutes ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Mumbai
|
Internet | 8 hours ago |
|
Shillong
|
Internet | 12 hours ago |
|
Bengaluru
|
Total Blackout | 12 hours ago |
|
Mumbai
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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CHenchu kumAR Yeturu (@CH_AR_Y) reported@ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.
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⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reportedHi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund
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Jatin Salgotra (@JatinSalgotra7) reported@TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service
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Chintan Dhandhusariya (@chintan_here) reported@ViCustomerCare Get new sim: you can start using it in minutes Get existing sim working: hours/days-long wait and efforts Porting over to Vi: One sms Vi to Vi change: 100 formalities Does this make sense?! Why is the service for existing customers always so much worse than a potential/new one?
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@imSVerma🇮🇳. (@SUMITKU63449370) reportedHello @ViCustomerCare, should I recharge my Vi SIM or take it out, break it, and throw it away? Because my recharge for the last 2 months just went to waste. And as for the response you gave, I can't even say anything about that. This was my complaint no. MP-V02098595755!!"
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Vaibhav (@VaibhavRathod24) reported@ViCustomerCare Hi, my 5G network has not been working for the past 3 days. I already contacted customer care, but the issue is still unresolved. Please look into it and help resolve it as soon as possible
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi
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Ajit Pathak (@iamajitpathak) reported@ViCustomerCare Please try to get this sim delivered today. If this cannot be delivered today then please cancel the port request and initiate the refund. @ViCustomerCare
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Renison Pereira #TimesUpIndia (@Renison007) reported@ViCustomerCare Yesterday I had to call 12 times just to get a simple answer. But I kept getting connected to Bhargavi who is probably the worst agent on the planet. She kept transferring my call to the IVR where I gave you the least rating or just hanging up on receiving my
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Atif Ahmed (@abuatiyya) reported@ViCustomerCare my SIM says no service. I recharged still it says no service.
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Prosenjeet🇮🇳 (@its_pr0senjit) reported@ViCustomerCare First resolve the issue
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Gaurav Bhalla (@me_gauravbhalla) reported@ViCustomerCare Thanks. I have replied with the information. Please help and resolve.
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Divyesh Vala (@DivyeshValaRjt) reported@ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
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mayuresh_jamdar_MJ (@mayureshjamdar1) reported@ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.
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nseries73 (@NIRMALLYA11) reported@ViCustomerCare Help me with a concrete resolution asap
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Vijay Chaudhary (@Vijaych25656910) reported@ViCustomerCare I had asked to lodge a complaint in DM, it has been an hour and till now the complaint regarding slow internet has not been lodged. What an irresponsible person you all are, shame on you. #VI #slowinternet
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Jeewan mehra (@jeewanmehra07) reportedDear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.
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विकास sharma (@f3384304ea5947f) reported@ViCustomerCare Fraud during MNP! Your agent misled me & activated a ₹199 pack with just 2GB total data. I'm a YouTuber and my work is completely stalled with only 402MB left. Fix this immediately! #Vi #ConsumerComplaint
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Chirag Bartaria (@CBartaria) reported@ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.
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Franky (@k4ushindia) reported@Airtel_Presence @ViCustomerCare Few days ago i switch my number vi postpaid to airtel prepaid """ fine and they said you have outstanding payment services blocked by Vodafone I paid all 35 rs bill and after that my service started now you mother ****** again blocked my service
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Pankaj Baral (@Baralyoga) reported@ViCustomerCare I will delete as soon as the problem is resolved
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Shubham - Local SEO (@Shubhamkhatwani) reportedNetwork in my Vodafone sim suddenly vanished. Restarted my phone, tried putting this sim card in different phone but nothing works. Help me out here ASAP @ViCustomerCare
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported@ViCustomerCare Unacceptable. Your retention team promised a ₹100 monthly discount on the ₹451 postpaid plan. After changing my plan, customer care says no such offer exists. This is misleading. I've lost all trust in Vi and will port out this morning.
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shaikh sharukh (@srk82482) reported@ViCustomerCare No need of that now as i am going to port my network
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piyush dattani (@piyushst) reported@ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming
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సుబ్రమణ్యం పొట్లూరి (@pandupotluri17) reported@ViCustomerCare Still facing slow internet issue
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Shubham - Local SEO (@Shubhamkhatwani) reported@ViCustomerCare You even haven't asked for my number on which I'm facing this issue, so how you're going to "check this immediately"…?
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Javed Akhter Siddiqu (@AkhterSiddiqu) reported@ViCustomerCare I didn't want to be on this network, Shame on your's.