Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 12/23/2025 11:45

December 23: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Karnāl, Kaithal, Rohtak, Pānīpat, Salem, Pune, Mumbai, Padrauna, Bengaluru, Bhopal, Lucknow, Mysore, Nagpur and New Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Internet
IndiaKarnāl Internet
IndiaKaithal Internet
IndiaRohtak E-mail
IndiaPānīpat Internet
IndiaSalem Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NeerajJsvp Neeraj Shukla (@NeerajJsvp) reported

    @ViCustomerCare Very bad networks never resolve complaints

  • ShivaniPathak13 Shivani Pathak (@ShivaniPathak13) reported

    @ViCustomerCare You people keep making notes, you don't act. I don't want to pay 1400 rs a month for pathetic service. Even if I'm Just a day late to pay your bill, your executives give reminder call every hour and harass. No need to get back to me.

  • MaharaArvind Arvind Singh Mahara (@MaharaArvind) reported

    @ViCustomerCare @Faraz_Naqvi17 @ViCustomerCare it’s been very very very very stressful ... last night at 10:30 pm my Internet signal gone and till now no sign ... I have to borrow hotspots for my basic .... WHY WHY THIS IS SECOND TIME YOU GUYS HAVE SIGNAL GOING DOWN IN MY HANDSET ...????????

  • Team_1311 Team 1311 (@Team_1311) reported

    I Can’t Believe How Horrible Service VI is Providing. Not at All Satisfactory. A Total Disappointment. A Disaster It is. They Call Themselves Fastest Network, and a WhatsApp Message Takes 10 to 15 Minutes To Get Delivered. @ViBusinessIndia @ViCustomerCare @VodaIdea_NEWS

  • PaytmCa788 Paytm Care (@PaytmCa788) reported

    @satsangatwe @ViCustomerCare Hi, we are here to help! Please be more specific about your concern and share query reference no. (if any)/ registered mobile number via DM so that we may assist you in a better way. Customer care number //6372186653// just call all Refund issue request. Thanks

  • Shraddha260962 Shraddha (@Shraddha260962) reported

    @ViCustomerCare I have been trying to reach a Custom Care exec. Impossible to. Need an urgent problem fixed. Have been getting a prerecorded voice message saying I have an outstanding bill amount, even though there isn't any. Please help! Very disappointed with you guys!

  • lsoni1208 CheeTas_RD (@lsoni1208) reported

    Hello @VodafoneGroup I'm using vi postpaid and I'm facing a problem since two days with my internet. I have complained 2-3 times but not resolved yet. my vodafone no. is +91-9297511111 @ViCustomerCare @VodaIdea_NEWS

  • urstrulyrajan Rajan (@urstrulyrajan) reported

    @ViCustomerCare You have not booked a complaint even after many requests

  • Amaresh94724 Amaresh (@Amaresh94724) reported

    @ViCustomerCare Dear CC ,when I am doing call that time data is totally not working, as I m using post paid connection. Meanwhile other operator Sim cards working fine at same handset and same locations..and this is problem at my home only rather then entire Kolkata.if u can resolve ,it's good.

  • 30_rashmi Rashmi Thakur (@30_rashmi) reported

    @VodafoneGroup @ViCustomerCare Nobody tried to contact even after providing the contact number! Am so done with this pathetic network & pathetic service! Am being abused after paying late charges also! Shame!

  • tiwxri Gaurav Tiwari (@tiwxri) reported

    I restarted my phone almost 3 times but now i found out that VI network is down, what a pathetic service. All other networks are working fine. Someone fix this **** faster! @ViCustomerCare @VodaIdea_NEWS @VodafoneGroup #Vodafonedown

  • abinashbaruah1 abinash baruah (@abinashbaruah1) reported

    @ViCustomerCare #shame @VodafoneGroup , My number is 9901981190. Please update on --"Bill Investigation complaint for International roaming with reference number 4-139051524908. The expected resolution date is 30-Oct-2022 06:00:00 PM."Waiting !!! Today is my bill due date !!!

  • mutha_himanshi Himanshi ***** (@mutha_himanshi) reported

    @ViCustomerCare i have also contacted customer care but still no response. My anothher sim of different brand worked super fast. But vodafone customer care is not doing anything. Its urgent and emergency situation.

  • MaharaArvind Arvind Singh Mahara (@MaharaArvind) reported

    @ViCustomerCare @ViCustomerCare it’s been very very very very stressful ... last night at 10:30 pm my Internet signal gone and till now no sign ... I have to borrow hotspots for my basic .... WHY WHY THIS IS SECOND TIME YOU GUYS HAVE SIGNAL GOING DOWN IN MY HANDSET ...????????

  • Aaftabsaiyed14 Aaftabsaiyed (@Aaftabsaiyed14) reported from Lal Darwaja, State of Gujarāt

    @ViCustomerCare Airtel network is not working properly our city please solve it properly problem...@airtelindia

  • ankitsw8 Ankit Saraswat (@ankitsw8) reported

    @ViCustomerCare hi I had recharged an international roaming pack on my phone but its not activated yet. Pls help

  • netwadhuri NETWA DHURI (@netwadhuri) reported

    @ViCustomerCare Still dealing with original network of #vodafone with only 2 standing lines

  • MaharaArvind Arvind Singh Mahara (@MaharaArvind) reported

    @ViCustomerCare it’s been very very very very stressful ... last night at 10:30 pm my Internet signal gone and till now no sign ... I have to borrow hotspots for my basic .... WHY WHY THIS IS SECOND TIME YOU GUYS HAVE SIGNAL GOING DOWN IN MY HANDSET ...????????

  • Aaftabsaiyed14 Aaftabsaiyed (@Aaftabsaiyed14) reported

    @ViCustomerCare network is not working properly our city please solve it properly problem...

  • Team_1311 Team 1311 (@Team_1311) reported

    @ViBusinessIndia @ViCustomerCare @VodaIdea_NEWS Facing Same Problem While in Jaipur, Delhi (Dwarka), Gurgaon, And Haridwar. Tried To Call Customer Care To Complain, Just To Hear That I Am in “Maximum Coverage Zone”. Fastest? Really? Can’t Even Chat on WhatsApp

  • SrirangHeda Srirang Heda (@SrirangHeda) reported

    @ViCustomerCare @VodaIdea_NEWS I booked online 2 SIM cards on 30th October till date no communication, your customer care executives are so rude. Please Help

  • kazimmohd38 MOHD KAZIM (@kazimmohd38) reported

    @ViCustomerCare i am unable to send sms . Kindly solve this issue. I DM you my vi number

  • ShivaniPathak13 Shivani Pathak (@ShivaniPathak13) reported

    @ViCustomerCare tired of your sick and pathetic service, infinite call drops, continuous network issue, HIGH PRICED PLANS and your inability to solve problems I have decided to port my all family plan numbers to @airtelindia

  • MaharaArvind Arvind Singh Mahara (@MaharaArvind) reported

    @ViCustomerCare @ViCustomerCare it’s been very very very very stressful ... last night at 10:30 pm my Internet signal gone and till now no sign ... I have to borrow hotspots for my basic .... WHY WHY THIS IS SECOND TIME YOU GUYS HAVE SIGNAL GOING DOWN IN MY HANDSET ...????????

  • YashKot44908085 Yash Kothari (@YashKot44908085) reported

    @ViCustomerCare one of the worst company ever. har time company walo ka call aata rheta hai pareshaan hojaata *** bhenchod. itna jobless kon ho skta hai

  • AliSheramroha Ali Sher (@AliSheramroha) reported

    Kindly take the reference of my complaint number UPW-V01082667362.There is no real solution to my complaint. My experience with #Vi has been very bad.I would not recommend anyone to use Vi.I will go to court to solve my problem. @ViCustomerCare

  • abhiahekojha003 abhishek ojha (@abhiahekojha003) reported

    @ViCustomerCare mera vi me 90 days kab pura hoga mujhe port out karana rha hu q ki 10 minute k call me 5 baar call drop , calls completely blank problem aa rhi hai mere area me sabhi vi grahko ko

  • kumarshivammish Shivam Mishra (@kumarshivammish) reported

    @ViCustomerCare my contact no 7210900618 problem r facing internet issue again and again what is this can I port my number

  • ahmaale Syed Aale Ahmad (@ahmaale) reported

    @ViCustomerCare Unable to send sms from my number. Tried calling customer care. Problem was solved but it's happening again. Plz help.

  • Team_1311 Team 1311 (@Team_1311) reported

    Now I Expect Some Quick Resolution. Never Had Such a Bad Experience Anywhere. @ViBusinessIndia @ViCustomerCare @VodaIdea_NEWS