Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (23%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bengaluru, Chhindwāra, Kolkata, Guwahati, Cochin, Jaipur, Raipur, New Delhi, Patna, Nashik, Pathanāmthitta, Bhubaneshwar, Ahmedabad, Jodhpur, and Hanumāngarh.

City	Problem Type	Report Time
Kanpur	E-mail	4 minutes ago
Bengaluru	Total Blackout	50 minutes ago
Chhindwāra	E-mail	10 hours ago
Kolkata	Internet	14 hours ago
Guwahati	Internet	16 hours ago
Cochin	Internet	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Digambar Kumbhar (NISM Certified) (@KumbharDigya) reported 4 minutes ago

  @ViCustomerCare worst ever service experienced in Kandivali east Thakur village store in Mumbai. No proper resolution of complaints. if we have to call ur customer care no then what is d use of opening customer care center offline. please do close this centers. y wasting money?

• 
  JAGANNATH MISHRA (@jmishra11) reported 5 minutes ago

  @ViCustomerCare Five days has been passed. Zero resolution from @ViIndia, @ViCustomerCare

• 
  Joshua Adipi (@AdipiJoshua) reported 7 minutes ago

  @VodafoneIN_News @ViCustomerCare I am demanding Company heads to answer. This is not my problem, this can be anyone’s. If you can’t do the service, many others there. BSNL, Airtel and Jio. I was billed thousands, could be others too because of your system. So do the best

• 
  Kumarji Technical (@KTechnical) reported 10 minutes ago

  @ViCustomerCare Still not cancel my request

• 
  utpal senapati (@Utpal_90) reported 11 minutes ago

  @ViCustomerCare Please Note from 23 rd July up to not solve issue should Waiver Charges Pro rate basic . I will not pay when not able to use your service and your Technician not solve issue after complaint.

• 
  Kiran Gatla (@kirangatla) reported 14 minutes ago

  @ViCustomerCare Again no network from 4 hrs, what’s wrong with you guys? Are you going to compensate for the number of days being out of network coverage? Seriously it’s time to switch to @airtelnews now.

• 
  Nilesh AI (@nileshgiri34) reported 15 minutes ago

  @ViCustomerCare There is no concern I chose MNP. No 5G network! No speed! In WFH no range! 😕 Affected my job too. Bye bye 🫂

• 
  Sohom (@SohomDas10) reported 18 minutes ago

  My @ViCustomerCare sim is blocked. Customer care of VI is harassing me. Yesterday they told me if i convert my sim to postpaid, they will unblock the sim. Today they are asking me to convert two family sim to postpaid. If i don't they won't unblock my sim. Please help @TRAI

• 
  Z (@Malyk421) reported 20 minutes ago

  @ViCustomerCare I'm using a 5G Mobile have an ₹859 Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

• 
  𝗠𝗼𝗵𝗱 𝗔𝗿𝘀𝗵  (@MohdArsh_) reported 27 minutes ago

  @Airtel_Presence Nah not anymore, it's painfully bad, I don't have any hopes 😭 My recharge is ending soon, I'm going to @reliancejio or @ViCustomerCare if they give good offer I think 😭

• 
  DSTK (@dstecknowledge) reported 28 minutes ago

  @ViCustomerCare See I’ll port out my sim to Jio just 38days left in 90days of cool down period, so I request don’t deactivate my SIM card without my consent, i can’t be a customer of such pathetic company but bcz 90 days of cool down period is there else I might not stay 1 sec on vi network

• 
  I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported 34 minutes ago

  @ViCustomerCare Unexpectedly received a call from Amit (Vi)He assured me that my network issue would be resolved very soon. So, I'll recharge my number for one more month & see whether the problem is fixed.

• 
  Pravesh Bhardwaj (@Parvesh_Neelu) reported 35 minutes ago

  @ViCustomerCare To check Balance DATA, why USSD of VODA subscribers doesn't work? Is it compulsory to download 'VODA' apk for each & every silly query? I am not at all interested in VODA apk, it's heavy & useless I'hv taken up all my network & connectivity issues several times but in vain

• 
  Tiger (@syedirfanriyaz) reported 36 minutes ago

  @NammaBESCOM There is no electricity from morning in -Sai Sree Layout, Parappana Agrahara! Frustrated with Everyday power cuts & no network @ViCustomerCare @airtelindia what’ a ****** place to stay in - high cost of living - poor amenities

• 
  Anamika Mittal (अनामिका मित्तल) (@inu_mittal) reported 37 minutes ago

  @ViCustomerCare I bought a new postpaid sim gave my documents as well. Now, after 15 days, my calling, internet, msg services is stopped. You guys can't even verify the documents yet? What a worst service. @airtelindia @JioCare a

• 
  Alpha Cryp (@Alphacryptome) reported 38 minutes ago

  Vodafone scammed me 854 rupees I applied for porting my Airtel sim to vodafone paid 854 online no delivery and their care denying for refund saying sir hmare hath me nhi h how to deal with this ?? Someone help please @ViCustomerCare

• 
  Sanchit Sachdeva (@SanchitSac77212) reported 39 minutes ago

  @ViCustomerCare I recharged my number with a 1-year plan, yet I'm still not receiving incoming calls. I raised a complaint and was assured it would be resolved by 19th July, but nothing happened. After raising another complaint, I was told to wait until 27th July. Solve ASAP!!!

• 
  To the point (@skejanthkar) reported 39 minutes ago

  Hello @ViCustomerCare I applied for port out request. Your customer care firstly declined saying it is family plan and when I delinked the other phone number via VI app as separate connection, it has been pending for over two weeks. Why should I pay bill despite not using?

• 
  Mahesh (@maheshchudasam) reported 40 minutes ago

  Even after paying ₹1,000, the service is still not satisfactory. There are always network issues. @ViCustomerCare

• 
  Vinkesh Thareja (@VinkeshT) reported 42 minutes ago

  @ViCustomerCare Dear Ms Sunita U picked up the issue correctly the IR pack is deactivated BT I never asked for the deactivation Kindly get this activated urgently Until you picked up this issue none of the VI agents were able to resolve the matter I spend 3 hours chatting with VI with no result

• 
  Retro Cab 🚖 (@CabRetro) reported 42 minutes ago

  @ViCustomerCare Pathetic service

• 
  rajiv (@ranjank29) reported 42 minutes ago

  People of @ViCustomerCare ,it’s a basics decency to send message outlining you are under outage in specific areas of Pune since last evening, ur data plan not working, I am not too sure if voice call works either , when are you restoring?

• 
  Adarsh (@abcdarsh) reported 43 minutes ago

  @ViCustomerCare i ordered sim for port, but on 24th but still no delivery agent arrived, you dont need new customer?

• 
  Shubham Durgade (@DurgadeShubham) reported 45 minutes ago

  @ViCustomerCare you got the worst 5G network even in the metropolitan cities, iam so frustrated with it, it literally feels like 2G or 3G, iam going to change it now enough of loyalty

• 
  Drunk BATMAN (@Caped_Humor) reported 46 minutes ago

  @ViCustomerCare , I've already got my lost SIM barred, but I'm being asked to visit a Vi Store for a duplicate SIM. I live in a rural area with no nearby store and, due to health issues, I'm unable to travel long distances. If Vi can send representatives for new SIMs, why not 1/2

• 
  arpan relan (@RelanArpan) reported 51 minutes ago

  @ViBusinessIndia @ViCustomerCare @ViCustomerCare The executive first denied raising any SR, then claimed my documents had been sent to the backend office with an SR form I was never asked to sign. As a 6+ year Vi REDX customer, making 3 visits for a basic KYC update is unacceptable.

• 
  pankaj chandrakala vasant patil (@moonart12) reported 54 minutes ago

  Hello @ViCustomerCare my mobile network hasn't been working for the past three days, and I am unable to make any calls. Your service is terrible, and I have faced a lot of inconvenience.

• 
  ✰Niͥtiͣnͫ✰ (@NITIN_BAGHEL) reported 57 minutes ago

  @ViCustomerCare It's been several days since my complaint was registered. Your team acknowledged that my area is affected by data congestion and assured me the issue would be fixed. However, today's speed test still shows only 0.5 Mbps download, 122 ms ping, and 132 ms jitter. The problem remains unresolved. Please provide a permanent solution or a clear timeline. #Vi

• 
  utpal senapati (@Utpal_90) reported 57 minutes ago

  I feel Very Bad after 3 Days Past VI not take action after complaint that Network poor in Vapi ,Gujarat Area. They just pass the time by asking details nothing else. After received details just Silent. You should accept that Not able to restore the service @ViCustomerCare

• 
  Rakshit Singh Shekhawat (@Rakshit_Banna) reported 58 minutes ago

  @ViCustomerCare Please solve my issue as soon as possible