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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 2: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 25% Total Blackout (25%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Qādiān, Chinchinim, Chhindwāra, Pune, Bareilly, Dalkola, Cochin, Mumbai, Indore, Kolkata, Mormugao, Hyderabad, Ahmedabad, Guwahati, and Patna.

CityProblem TypeReport Time
Qādiān Internet 8 hours ago
Chinchinim Internet 8 hours ago
Chhindwāra Phone 9 hours ago
Qādiān Internet 10 hours ago
Chhindwāra Phone 10 hours ago
Pune Phone 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • official_kaifu
    👑محمد_ کیف_ خان👑 (@official_kaifu) reported

    @ViCustomerCare Living in a village shouldn't mean being disconnected from the world. @ViCustomerCare , the internet speed in Usia, Dildar Nagar (Pincode: 232330) is absolutely crawling. We can't even load basic apps. Please fix the coverage in our area ASAP! 🛑📲 #Vodafoneidea #Usia #Ghazipur

  • BSNLbeta
    Dream Catcher (@BSNLbeta) reported

    @ViCustomerCare when your Sim buying and port service available in Pin code 171301

  • Dheeraj38029152
    Dheeraj Singh (@Dheeraj38029152) reported

    @ViCustomerCare Improve indoor network coverage at my location 403801 pincode. Call drops , poor internet speed

  • kamatc
    Chirag Kamat (@kamatc) reported

    @ViCustomerCare I'm unable to use unlimited 5G in my home despite being latched to 5G network. I use my phone as hotspot to surf the internet on my laptop. What could be the reason for this and how can I start using unlimited 5G at home?

  • Real_SumitKumar
    Tyler Durden (@Real_SumitKumar) reported

    @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare sc@mmers?

  • _sathyamoorthy
    Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported

    @ViCustomerCare @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?

  • manojdopssagar
    MANOJ PRAJAPATI (@manojdopssagar) reported

    @AAbbhi_ @ViCustomerCare Too many daily calls from customer care, welcome team, relationship team however there is no internal communication among them... They are not able to resolve simple issue... My SIM cards not delivered even after 8 days... Very bad experience i had

  • GadgilSatyendra
    Satyendra Gadgil (@GadgilSatyendra) reported

    @ViCustomerCare Please help it's urgent. My sim has no network. So it's very difficult for me

  • m_das89
    Malay D. (@m_das89) reported

    @ViCustomerCare Bad Network. Won't stay. Just waiting for 90 days.

  • manikantaas
    Manikanta AS (@manikantaas) reported

    "The number doesn't belong to Airtel". Of course it doesn't NOW, because your failure forced me to port out! Disregarding a Deaf & Mute customer's rights is unacceptable. Big thanks to @ViCustomerCare for following TRAI rules perfectly, charging just ₹7 for MNP with a FREE SIM.

  • bhanu_maitry
    Bhanu (@bhanu_maitry) reported

    @ViCustomerCare No indore service in home and poor coverage no service in home please install vi tower in my village thakurpali pin code 495688 Chhattisgarh

  • AliSke2718
    ŔÁŃÌŤ ÀĽÍ (@AliSke2718) reported

    @ViCustomerCare If the service genuinely improves, many people here, including my entire family, may return to Vi again.

  • rafiq_nmd
    Rafiq Hussain (@rafiq_nmd) reported

    @ViCustomerCare i have taken new Sim card by default we should pay for 4months, i paid INR 2000plus taxes, now sim is activated but i am getting calls from other persons who was using the same number, now that guys sim has activated to me now i am facing this issue daily..

  • iam_yashh
    Yash 🇮🇳 (@iam_yashh) reported

    @ViCustomerCare either provide unlimited 5g data services as promised or refund my recharge amount asap. This is a clear breach of service contract

  • sanskarimind
    संस्कारी Mind (@sanskarimind) reported

    Shocking experience with @ViCustomerCare Visited VI Store, Sanjay Place, Agra, for a duplicate SIM after my phone was stolen. Staff refused to help and insisted that I first port my family's Jio numbers to VI postpaid. A duplicate SIM is a customer right, not a sales opportunity.

  • chandanjarvis1
    Chandan Kumar (@chandanjarvis1) reported

    @ViCustomerCare Please check my existing complaint history for this number. I am hesitant to recharge while experiencing persistent poor data speeds and calling issues. Kindly escalate this to a senior executive for a resolution.

  • indianbuthuman
    An Indian citizen (@indianbuthuman) reported

    @ViCustomerCare no response why my sms are not working

  • armanali2308
    Arman Ali (@armanali2308) reported

    @ViCustomerCare Already shared in morning.... No response till now from one of the fastest network @ViCustomerCare

  • RealRaghv
    R (@RealRaghv) reported

    @ViCustomerCare I'm trying to connect with you from last two weeks and you are not responding, I guess I need to port out to some other network now!

  • Ateekur__
    Ateekur (@Ateekur__) reported

    @ViCustomerCare I mean message box interface is not working

  • Mindfulness2050
    JSK (@Mindfulness2050) reported

    @ViCustomerCare Then please fix the network issue in crowded area !!

  • mangesh973
    Mangesh (@mangesh973) reported

    @ViCustomerCare @ViCustomerCare Ported from Jio and the VI network is worst than Jio. Improve it before we leave VI.

  • Shahzadalam91
    Md. Shahzad (@Shahzadalam91) reported

    @ViCustomerCare SOS. one of my number is under quarantine due to some payment dispute. However my all stuff are link to that number. I need it urgently. Please help.

  • AAbbhi_
    AA (@AAbbhi_) reported

    Dear VI, I’ve seen unexplained charges on my bill. Neither your store officials, nor your customer care can explain it, and your appellate doesn’t seem to care that I’ve sent out 3 emails. I’ve been a customer for over 20 years. It’s shameful. @ViCustomerCare

  • chandanjarvis1
    Chandan Kumar (@chandanjarvis1) reported

    Funny how @ViCustomerCare calls me 2-3 times daily for recharge reminders, but after multiple complaints about poor network speed and calling issues, complete silence. If only customer service worked as fast as your collection team. @ViCustomerCare

  • carnation_me
    WHY AM I STILL HERE (@carnation_me) reported

    Hi @ViCustomerCare I was just recharging my number from the VI app, while the amount has been debited from my card but the transaction has failed on the VI app. Please help

  • durlabhkolhe
    Durlabh Kolhe दुर्लभ कोल्हे (@durlabhkolhe) reported

    @ViCustomerCare Now, no problem however, take care in future to attend customer as and when he needs your help.

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    @ViCustomerCare Hello, I haven't received a call from your team regarding the bill adjustment issue as it was promised to resolve asap. It's been over 5 days.

  • RaviRSaigal1
    Ravi Saigal (@RaviRSaigal1) reported

    @ViCustomerCare Hello Vodafone Customer care I took a new SIM for my old number Yesterday from your Outlet in Kalkaji Delhi I was told the number / SM would start functioning after half an hour So far after nearly 21 hours number still not working Please help Thanks Ravi

  • kaushikdhanya
    vg kaushik (@kaushikdhanya) reported

    @ViCustomerCare Hello Team, The network is down from past 1hr, do the team is aware of it?and any plan to resolve it quickly