Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Delhi, Chhindwāra, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Patna, Ghātāl, Tirur, Bengaluru, Indore, Pune, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Total Blackout | 3 hours ago |
|
Chhindwāra
|
Phone | 7 hours ago |
|
Lucknow
|
Wi-fi | 9 hours ago |
|
Chīrāla
|
Internet | 14 hours ago |
|
Jaipur
|
Internet | 15 hours ago |
|
Mumbai
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare You guys are not helping and please stop sending stupid automated messages like sorry for delay and wait another 72 hours, you guys are disgusting and unprofessional can't fix such a silly things what kind of future you'll will provide, absolutely shame
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Shalin K Mishra (@iShalinKMishra) reported@ViCustomerCare my number is showing “no service” since last two days. It happened last week and started on its own. Not again same thing. Work n personal life is getting disrupted because of this.
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...... (@lmaodedman) reported@ViCustomerCare I've ported my sim from jio to vi. Porting was completed on 29Aug26. It's 30Aug still there's no network. Recharge has been done as well. Tried everything.
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Khushal Vandriya (@KhushVandariya) reported@sharma_suraj_96 @ViCustomerCare @reliancejio Don't recommend anyone vi The service is really worst, they never answer properly and they keep talking for long on calls even when we don't have time. Or rude too.
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HARSHID PRAJAPATI (@harshid0986) reported@Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare
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Akhilesh Kr. Gupta (@Akhil_KrGupta) reported@ViCustomerCare if any one by mistake selected wrong plan while recharge there are no option to reverse. By mistake I selected international roaming of 1 year instead of regular plan, I called customer care after 15 minutes hold he just reply there r no option to reverse.
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Anil Kumar (@anineel) reported@ViCustomerCare Just leave it. I’ve cancelled my order. Such a pathetic service, @ViCustomerCare . Extremely disappointed with the experience. 👎
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dhruv (@aplanetist) reported@ViCustomerCare I am disappointed with your services, using your ₹859 recharge where it was mentioned that this plan includes unlimited 5G, but after my 1.5GB limit the network stops working. I tried calling customer care, but the call bot does not help me connect with a human.
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Alien X (@Its_Bluis) reported@ViCustomerCare I am really frustrated by seeing these I mean I just don't have any other option otherwise I already switched to other operators like Jio or something I am sorry that I have to use your service and being hopeful for resolution It's my fault after all choosing you
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Vikrant Patil (@PatilVikrant12) reportedUseless @ViCustomerCare is out of service
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Amita Verma (@amitaver) reported@ViCustomerCare No redress yet on my complaint.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India No. I will not delete the numbers. They are Vi numbers used for marketing spam. You want the proof gone so the complaint disappears. Disconnect them instead of hiding them.
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DSTK (@dstecknowledge) reported@ViCustomerCare Number will not be deleted from public timeline until I get the resolution
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Sabyasachi Das Mohapatra (@SabyasachiDasM3) reported@ViCustomerCare Sir/Mam my new Postpaid Mobile number is suspended due to unknown reasons your support team is misleading and don't helping me at all and asking to visit store but the store also can't help me if a new postpaid customer is helpless then what will happen to other🙏🏻
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Bally (@ballysantu) reported@ViCustomerCare Pls don’t call on all the numbers to know about Network status just speak to me and not to disturb others
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Cat🫣 (@boy07268) reportedWorst customer care ever seen, never taking this sim again and never recommending this sim card ever @ViCustomerCare @vi @visim
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sameer taware (@sameertaware5) reported@Airtel_Presence @ViCustomerCare can you please provide me information of how do I port bcz airtel doesn't give a damn about a postpaid user
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Vishvajeet (@vishvajeet95) reported@ViCustomerCare I am porting out from Vodafone Idea I am getting too much spam calls from @ViCustomerCare , even if I given proper feedback with reason why I am porting out Please stop this, otherwise I has to complaint in @TRAI
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Prakash Dadlani (@Prakash_1966) reported@ViCustomerCare, pls DM me email id of store manager (Ghatkopar East, Mumbai near Odeon Cinema). She gave me her email id and the emails are not getting delivered. She has to resolve the issue that I has discussed with her and sent email per her advise.
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Nikhil P (@NikhilP_Trilok) reported@ViCustomerCare Not receiving OTP on SMS at all. what's the problem with to lot network you losers!!
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Mayank Pandey (@mayank11094) reportedVoice calling in Village Poore Bashanti, Warziganj, Gonda (UP) is severely affected. Calls frequently go mute and there are repeated call drops, making communication extremely difficult. Please urgently investigate the network and resolve the issue @ViCustomerCare @DoT_UPE_LSA
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Trilok Chand (@TriloKChnd) reportedTill now problem not solved yet neither your engineer visit my address for checking the network you always gave a false promises, they cheated to us to gave false promises....gyz i am very desatisfying for service of VI network day 1 gave false promises. @ViCustomerCare
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Shhubhaam Chaudhary (@Shubhuchuodhary) reportedTerrible experience with @ViCustomerCare Order ID: DCHD26082610651 | Paid | Chandigarh 72+ hrs passed & 5 calls later—0% action, only template replies. No delivery attempt made. Cancel my order & refund
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Ansh Pateriya (@PateriyaAnsh) reported@ViCustomerCare I submitted a port-out request days ago to move my Vi postpaid number to Airtel postpaid. Airtel SIM has already been delivered, yet Vi hasn’t deactivated my connection, leaving me unable to use the new SIM. Customer support has been of absolutely no help.
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AK (@FreeSoul1581947) reported@ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare hey, please cancel or close my new Vodafone postpaid… not good network at my flat.
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare 72 hours passed and 4-5 customer calls later, only template lines received with zero commitments kept. Order ID: DCHD26082610651 is unacceptable. Cancel my order and process a full refund of ₹365 immediately. Registering a formal NCH complaint next.
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Anil Kumar (@anineel) reported@ViCustomerCare Please prioritise or help to cancel the order. Details sent on DM
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Mabud🇮🇳 (@mabud1433) reportedBase plan active yet no SMS OTPs for Apple ID recovery Getting alerts to pay extra for basic access? What kind of service is this? @ViCustomerCare
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Hate Stop (@asgharshaikhm) reportedA key sign of this scam network is that they will repeatedly call you to recharge once your plan expires; however, after you do recharge, the service fails to work, and calls to customer care simply do not go through.#Vi @ViCustomerCare