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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Patna, Bhopal, Guwahati, Pune, Kozhikode, Indore, Dehra Dūn, Senapati, Cochin, Chhindwāra, Hyderabad, Ujjain, Chennai, and Ahmedabad.

CityProblem TypeReport Time
Mumbai Phone 7 hours ago
Mumbai Wi-fi 7 hours ago
Mumbai Internet 7 hours ago
Patna Total Blackout 13 hours ago
Mumbai Total Blackout 18 hours ago
Bhopal E-mail 1 day ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Moinudd62852259
    Mk (@Moinudd62852259) reported

    @ViCustomerCare Failing which, I will proceed with a formal complaint against Vodafone Idea Limited for deficiency in service.

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare No improvement till now. Every users facing the network issue ...if any assist call me at 9732615818...

  • rajivwarade
    Rajiv Warade (@rajivwarade) reported

    @ViCustomerCare @ViCustomerCare - No one contacted me for this issue

  • mimosakid1
    sonal (@mimosakid1) reported

    @ViCustomerCare service is disappointing of late. 3 days to solve any issue??? you wouldnt accept a payment late by even few hours

  • themandes1
    Ngulom_karlo (@themandes1) reported

    @ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi

  • PhilosophyGuy_
    Nomadic Thinker (@PhilosophyGuy_) reported

    @ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!

  • IndiPulseNews
    Indipulse News (@IndiPulseNews) reported

    @ViCustomerCare I have ordered the new vi fancy number on 5 the April but it still has not delivered. I called the customer service daily but they just said your new sim will be delivered by evening. Order id DCHD05042685530

  • themandes1
    Ngulom_karlo (@themandes1) reported

    @ViCustomerCare Hi Vodafone, 11-year-old number (8876615584) now needs KYC but no access to retailer. This number is linked to everything important. Please provide a simple solution. #Vi

  • blueaquarian123
    Deepak Salwan (@blueaquarian123) reported

    @ViCustomerCare How USELESS ARE YOU AND YOUR CUSTOMER SERVICE. I HAVE 3 NUMBERS. THERE IS ONE NUMBER SUSPENDED WHICH IS THE ONE THAT THE COMPLAINT IS REGISTERED ON. I HAVE TO CALL 02071718181 FOR THAT. THE NUMBER FOR WHICH COMPLAINT IS REGISTERED IS SUSPENDED AND FROM ANOTHER NUMBER I CANT CALL!

  • rajivwarade
    Rajiv Warade (@rajivwarade) reported

    @ViCustomerCare I ordered a prepaid SIM via the Vi app for Wagholi, Pune. A local mini store called asking me to convert to postpaid; when I refused, they said no delivery agent is available. Customer care assured delivery but 24+ hrs no update. Please deliver my SIM or refund.

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • Urvashi82283200
    Urvashi (@Urvashi82283200) reported

    They are pathetic dont use them never seen before chor like them. @ViCustomerCare @akshayamoondra …………………after multiple discussion also they are not able to feel the pain of cutomer and trying to explain the wrong patern chor khi ke i will throw this sim in dustbin soon ..

  • diljit_jossan
    Diljit jossan's 🇮🇳 (@diljit_jossan) reported

    Hey @ViCustomerCare my SIM got deactivated and the vi team unable to get it reactivated due to some issues in your system, need urgent help pls dm asap

  • das_debasish81
    Debasish Das (@das_debasish81) reported

    @ViCustomerCare From last 4days BTS name Aherbelia Bazar does not working properly. Poor coverage, Internet not working,call not matured nither indoor nor Outdoor...Simply rediqulious। Please contact @ 9732615818

  • Kishandeb1994
    kishan biswas (@Kishandeb1994) reported

    @ViCustomerCare The Vi store did not provide the actual SIM card for my second connection; instead, they gave me a different one. Because of this error, there is no network coverage on this SIM. Now, the store is insisting that the SIM owner must come in person for biometric verification.

  • rbhowmik89
    RAHUL BHOWMIK (@rbhowmik89) reported

    @ViCustomerCare RAHUL BHOWMIK from KOLKATA WANT TO ACTIVATE CNAP SERVICE. MOBILE NO. 9830099676. I CAN PAY THE CHARGE FOR THIS SERVICE, IF IT'S CHARGEABLE. PLS CALL ME 9830099676

  • dev_bhandarkar
    Devesh Bhandarkar (@dev_bhandarkar) reported

    @ViCustomerCare my 76 YO aunt was forced to port her airtel prepaid to VI. And take a family plan 701. She was taking back her deceased husband's number as a remembrance. The vi store at nalasopara west didnt inform her about the 451 plan. Is this how VI is happy to help?

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • JOGENDERSS
    JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported

    @ViCustomerCare Some one calls me and ask to generate port request. Can you stop such stupid calls

  • JOGENDERSS
    JOGENDRA SINGH SIKARWAR (@JOGENDERSS) reported

    @ViCustomerCare DM not working

  • salman_up_47
    Salman (@salman_up_47) reported

    "My Vi number [7860041407] is blocked even after Police Clearance (RTI Ref 60087/2026). Nodal Officer is not responding to emails. This is a violation of my rights. Fix this immediately or I will move to Consumer Court. @ViCustomerCare @TRAI @PMOIndia"

  • schavan442
    SuryaaBhai (@schavan442) reported

    Is @ViCustomerCare down for everyone else in Pune? (Karvenagar )Haven’t had a stable signal since yesterday. Hard to get any work done like this.. Forget 5g no 4g available.. Time to port out📉 #ViDown #NoSignal #Pune

  • AtHarshitGupta
    Harshit Gupta (@AtHarshitGupta) reported

    I submitted a SIM port request on 16th. Got confirmation message that it would be activated on 18th, but now my old SIM is already deactivated and the new SIM is still not active. This is causing major inconvenience as I have no network at all. Please resolve @ViCustomerCare

  • NikhilMesvaniya
    SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported

    @ViCustomerCare @khan_arbaa88923 Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.

  • Raajeev_Chopra
    Raajeev Chopra (@Raajeev_Chopra) reported

    @ViCustomerCare Poor Network getting multiple calls from you call centre for the bill payment which I had paid before due date. Totally hopeless service

  • LakhaniPra22108
    Prakash Lakhani (@LakhaniPra22108) reported

    @ViCustomerCare Hi, I deleted my number from timeline. My no. 7311152557. Bill already paid yesterday but still no network. Also I don’t receive any bill info, how will I know due date & amount? Please restore urgently.

  • themandes1
    Ngulom_karlo (@themandes1) reported

    @ViCustomerCare Im the one using this SIM and paying for all recharges, so why can’t you verify it with my documents? I don’t even know the original owner or whether he is still alive. nowWhat is the logic in asking for someone else’s documents in this situation? Please resolve this issue urgent

  • StanleyGhs
    StanleyGHS (@StanleyGhs) reported

    @ViCustomerCare The worst network provider in india. I recently ported to vi which is just waste of money. Multiple tickets raised, visited vi office for 1 month but unfortunately zero results. Terrible service by vi

  • AI__code
    Rajvir (@AI__code) reported

    @ViCustomerCare Last 2 days I faced the same problem. No internet on my area. Your Sim mobile phone only showing me network. I already complained multiple time but your customer support would not. be help out me

  • TimeWaste120098
    Time Waste (@TimeWaste120098) reported

    @ViCustomerCare I am unable to receive the OTP required to log in to the Vi Business Assist portal. Mobile No.: 8980393670 Company: Sardar Patel Education Trust Location: Anand, Gujarat – 388001Kindly look into this issue and resolve it at the earliest. #Vi #CustomerSupportFail