1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 24% Total Blackout (24%)
  • 17% Phone (17%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ahmedabad, Varanasi, Kurukshetra, Ujjain, Indore, Pune, Hyderabad, Chhindwāra, Cochin, Mumbai, Kannur, Kanpur, Kolkata, New Delhi, and Patna.

CityProblem TypeReport Time
Ahmedabad Internet 21 minutes ago
Varanasi Internet 4 hours ago
Kurukshetra Internet 8 hours ago
Ujjain Internet 9 hours ago
Indore Internet 11 hours ago
Indore Internet 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sharmidas
    sharmistha ghosal (@sharmidas) reported

    @ViCustomerCare @avijitghosal3 Aboslutely disgusting service, keep customers stranded helplessly! @AdityaBirlaGrp pl note how ur employees and companies disappoint customers!

  • vijju30
    vijendhar (@vijju30) reported

    @ViCustomerCare @ViNewsOfficial Last one hour onwards no Internet and outgoing calls not working in Hyderabad

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare please check my problem I am facing slowest internet speed in my area And I'm really facing too much problem

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

  • Bikramk04
    Bikram (@Bikramk04) reported

    @ViCustomerCare Ready to port from worst network @reliancejio !

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Not a single customer had visited your Shakar Nagar branch till the time _ I was at your store

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare Network issues have persisted for years; let alone using the internet, even making voice calls is impossible. VI needs to resolve this problem.

  • Mehan_kartik
    Kartik (@Mehan_kartik) reported

    @ViCustomerCare what the heck is wrong with your network in Delhi NCR today? #vidown

  • anup0191
    Anup (@anup0191) reported

    @ViCustomerCare Network was not there for 15 min, now came back

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Mr.Saran had given his name in the starting but others are not ready to spell thier name at present not a single customer was available at your store

  • ZXRUNNERYO
    ZX RUNNER MAX (@ZXRUNNERYO) reported

    @ViCustomerCare @ViCustomerCare I will not share number in DM. This is mis-selling to a minor + TRAI violation + 2 years mental harassment. Resolution must be public. Demand: 2 Years 5GB/Day Free. ₹479 refund is not compensation. 1/2

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • DattatrayHarih1
    Dattatray Harihar (@DattatrayHarih1) reported

    Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.

  • abhishekpdd
    abhishek D (@abhishekpdd) reported

    @ViCustomerCare is shutting ? @AdityaBirlaGrp ? Customer care says..he can't text the link N app is not working for payment fully, he agrees, plz delete N download again N neither he can send link to download and he even can't text ticket nos we supported for 15 year for this ?

  • ajitduhoonnyc
    Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported

    @ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 4. Customers expect solutions to service issues, not unnecessary procedures that do not address the problem. I request Vodafone to prioritize service improvement and ensure seamless OTP delivery across all locations. Thank you.

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare I have already sent multiple emails and tweets yet my number 7976566719 is still suspended. I am facing serious issues my communication has completely stopped and my work is getting affected. Kindly restore services immediately instead of sending generic responses

  • Pratikc83465686
    Prateek chouhan (@Pratikc83465686) reported

    What the fuckkk with vi .....I don't get proper network in my area even there r getting network of one two bar with 4G but internet not working i already logged complain resolve it as soon as possible MP-V02123974643 these is my complain no @ViCustomerCare

  • Eashwar2020
    Eashwar Ramanathan (@Eashwar2020) reported

    Hi @ViCustomerCare I recently raised a port request from jio to vi.. and after 3days the service has been stopped from jio.. after trying with the new vi sim, the services are still not availed.. and im stuck as all my works are related to that number

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Sent the required details to your inbox. Kindly solve. None of the customer care lines are useful. Local Sivakasi postpaid office was closed 6 months back ! Then who is responsible for queries of postpaid customers in this area ?

  • Sandeep70443762
    Sandeep singh (@Sandeep70443762) reported

    @ViCustomerCare @TRAI I have a 'Family Pack' plan. For the past four days, I have been calling 199 to request that it be separated, but the request is not being processed. Please resolve this issue for me.

  • therakheegupta
    Rakhee Gupta - The Life Stylist (@therakheegupta) reported

    @ViCustomerCare @ViNewsOfficial more than 3 months later the problem remains unresolved. Your executives accept the billing is incorrect, but claim your billing team insists it’s correct. I am asking for an explanation of the bill, but no one can offer any. Is this how it works?

  • emotekonline
    Umang Pandya (@emotekonline) reported

    @ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..

  • anupkage
    Anup kage (@anupkage) reported

    6 months of internet browsing issue and @airtelindia keeps closing my complaints automatically. Even 198 refused to register a complaint. Forced to buy a new @ViCustomerCare VI SIM today. Airtel support go to hell. #Airtel #airtelpriority #AirtelFastLane

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    Dear @ViCustomerCare , My number 7976566719 was ported from Jio to Vi and is now showing “All services suspended temporarily”. No incoming/outgoing calls. Complaint closed without resolution. Need immediate action and restoration of services.

  • itsharshrawat
    Harsh Rawat (@itsharshrawat) reported

    @RVAGamingg @ViCustomerCare The only reason I stopped using Vi is their problem with sending SMS due to this unable to activate upi, banking apps, tried resolving issue multiple times with customer care then in work fine for a week. Then again same issue

  • AlokPatel
    Alok Patel (@AlokPatel) reported

    Hello @ViCustomerCare are you trying really hard to lose customers these days? Your customer care service line kicks people off in queue by the way.