1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Dehra Dūn, Gurgaon, Cochin, Patiāla, Bengaluru, Kanpur, Alleppey, Pune, Mormugao, Guntur, Kolkata, Chhindwāra, New Delhi, and Jaipur.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Dehra Dūn Internet 2 hours ago
Mumbai Phone 3 hours ago
Gurgaon Internet 3 hours ago
Cochin Internet 7 hours ago
Patiāla Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.

  • Ajadsingh19
    Aazad (@Ajadsingh19) reported

    @ViCustomerCare Pathetic and worst network service in vi, I don’t know how they are managing.

  • ksudheer1987
    sudheer (@ksudheer1987) reported

    @ViCustomerCare, absolutely terrible experience trying to reactivate my SIM. Followed your re-verification link, submitted everything, and 72 hours later... still nothing. No confirmation, no network. Even your store staff has zero clues and zero accountability. Fix this ASAP.

  • DKaushik07
    Devender Kaushik (@DKaushik07) reported

    Here’s a professional and impactful Twitter/X post you can use: I am totally frustrated with the service of @ViCustomerCare. I have visited multiple VI stores more than 6 times and also contacted customer care several times, but still unable to get my UPC code.

  • pragyantrivedi_
    Pragyan (@pragyantrivedi_) reported

    @ViCustomerCare Premium price. Poverty-level service. Your delivery agent, Sachin Kumar, is bleeding my patience dry with endless fake updates. My grievance is a ghost in your dead system. Is this how your brand dies by sheltering incompetence? Wake up n resolve this @DoT_India

  • aadi_9325
    Aditya Ghodke (@aadi_9325) reported

    **** you @ViCustomerCare your internet sucks

  • lanukagarwal
    Kunal Agarwal (@lanukagarwal) reported

    @sundeepsony @ViCustomerCare It's showing me the same. Do you know the cause? I don't even have any network bars.

  • gujjuchokkra
    pratikd (@gujjuchokkra) reported

    @ViCustomerCare vi has to solve pending issue chk dm asap

  • jagsen
    Manu Mark Imam (@jagsen) reported

    @ViCustomerCare Again, I am writing to complain that you have not delivered my booked and paid SIM. Details of my booking had already been sent to you by DM. If this is the level of your customer service, it is of concern. @FinMinIndia please look into the matter.

  • GIRIJOSHI
    Giridhara Joshi (@GIRIJOSHI) reported

    @ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.

  • vishvadipu
    Vishva D. Tripathi (@vishvadipu) reported

    @ViCustomerCare Hi @ViCustomerCare I have been facing an issue since the last few days. Still not yet resolved Can you please resolve asap #internet_spped #worse

  • parween_sa39104
    toyclubaw (@parween_sa39104) reported

    @ViCustomerCare @airtelindia I have been a loyal customer of vi since 1 year but now they are ignoring me I dm them here emailed them ignored they are giving me delay and delay to reset just one thing their agent just saying it will reset but never happened and never transferred to desk bye vi @airtelindia

  • royidot
    Amal Roy (@royidot) reported

    @ViCustomerCare Unlimited Is Fake! Don't Go With This Network!

  • RealRaghv
    R (@RealRaghv) reported

    .@ViCustomerCare, you said everything is working fine in location which I've shared you before porting in and now when I visited that perticular location. No Network No Call No Internet Porting out soon!

  • ManojKa03871730
    Manoj Kashyap (@ManojKa03871730) reported

    @ViCustomerCare Your Vi network has been a nightmare for the past week. There is absolutely no signal—it remains down for two hours at a stretch.

  • Sam_Mahajan13
    समाधान महाजन (@Sam_Mahajan13) reported

    @ViCustomerCare Which are the basic service validity plans? I don’t want any unlimited calls or Data just want to receive SMS and Incoming calls. So how can I get validity? Which recharge I will do?

  • vikram_scmit
    Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported

    Hello @ViCustomerCare I am having 2 SIMs of VI and both showing No Service from last night, all troubleshooting done still issue Persists.

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

  • Viralfoodrecipi
    Viral Food Recepies (@Viralfoodrecipi) reported

    Hello @ViCustomerCare How many months will it take to address this issue? Please help @TRAI

  • awesomeamrit
    Amrit singh (@awesomeamrit) reported

    Hello @ViCustomerCare your signal is very weak in chikhli shine city pune ....

  • DeepakNikose3
    Deepak Nikose 🎶💤🏔️🐕 (@DeepakNikose3) reported

    @ViCustomerCare I know nothing is going to happen. I have no choice but to use your snail paced service, the other two are hopeless as well and the one remaining seems to be searching signals on the moon.

  • kushgrwl
    Kush Agarwal (@kushgrwl) reported

    Being denied mobile network since last 18 hours by @ViCustomerCare They are unable to diagnose the issue!

  • AmoghKashyap3
    Amogh Kashyap (@AmoghKashyap3) reported

    @ViCustomerCare @ViCustomerCare facing the issue again can you please check why is this so??

  • Deepanshu197880
    Deepanshu@Kumar (@Deepanshu197880) reported

    @ViCustomerCare I recently had a very bad experience with your service. My plan was changed without my permission, and I was charged almost double the bill amount. The agent also failed to provide a proper explanation regarding this issue. Kindly look into this matter seriously

  • manoj63508
    Manoj Sharma (@manoj63508) reported

    @ViCustomerCare I am not able to make calls from last 5 hours. How long it takes to solve the issue. Why should one buy your Sim.

  • Ashish__indian
    🇮🇳 Ashish Shah Maheshwari🇮🇳 (@Ashish__indian) reported

    @ViCustomerCare Customers left my shop without recharge their number.. We are waiting for balance from 3 days ..still no service after complaining to your all higher official & social media handle...no problem..you will see the change from retailers Of our town soon..

  • vikashandu
    Vikas Handu (@vikashandu) reported

    It has been over 24 hours now @ViCustomerCare the problem has still not been rectified. This talks about the service. Need immediate reactivation #Vi #vodafone

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    Disappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!

  • DeepaenG
    Deepaen Gupta (@DeepaenG) reported

    @ViCustomerCare @ViCustomerCare @jagograhakjago Idiotic and useless support.I am not questioning if the charges are correct.I want to know why I am being charged for exactly 10 KB of data every single day.Explain how it is technically possible for my device to consume the exact same 10 KB daily.

  • Piyush_Rupawat
    Pooran singh Rathore (@Piyush_Rupawat) reported

    Hi,@ViCustomerCare You are turning out to be my worst experience, today again got an issue which is of no incoming, no outgoing and no internet connection. I have an active recharge 5G pack of 2 months and checked everything it's all okay. Pls look into it. #Vi #customerservice