Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Chhindwāra, Pune, Varanasi, Lucknow, Indore, Bengaluru, Jodhpur, Thiruvananthapuram, Kolkata, Patna, and Aizawl.

City	Problem Type	Report Time
Bālurghāt	Total Blackout	7 hours ago
Navadwīp	Internet	9 hours ago
Sūrat	Phone	12 hours ago
Ahmedabad	Total Blackout	12 hours ago
Chhindwāra	E-mail	19 hours ago
Pune	Internet	22 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AR (@AR_OFFICIAL_01) reported 6 minutes ago

  @ViCustomerCare Why, call bearing service is not working?

• 
  Archal Shah (@ArchalShah) reported 6 minutes ago

  @ViCustomerCare Does @ViCustomerCare really want to attend this issue? (1) Asking qued one after other, leading nowhere. Infact same questions can be asked at once (2) Now questions are repeating. Can there be a direct call?

• 
  abhishek D (@abhishekpdd) reported 8 minutes ago

  @ViCustomerCare is shutting ? @AdityaBirlaGrp ? Customer care says..he can't text the link N app is not working for payment fully, he agrees, plz delete N download again N neither he can send link to download and he even can't text ticket nos we supported for 15 year for this ?

• 
  Sathyamoorthy Ponnusamy (@_sathyamoorthy) reported 8 minutes ago

  @ViCustomerCare Still no update after 3 days. The promised 12–24 hour SIM delivery seems to have turned into an indefinite wait. Should I take this as a hint to cancel the port request and switch to @reliancejio instead?

• 
  Tyler Durden (@Real_SumitKumar) reported 8 minutes ago

  @ViCustomerCare If I receive a call, I'll file a police complaint. If you want to make a call, call the admin who made the original post and tell them this nonsense.

• 
  Kunal Patil (@patil81kunal) reported 9 minutes ago

  @ViCustomerCare Your service levels are going way down I'm actually looking for a port from Vi to airtel or Jio

• 
  Tyler Durden (@Real_SumitKumar) reported 11 minutes ago

  @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare sc@mmers?

• 
  Devathanam (தேவதானம்) (@Devathanam1) reported 14 minutes ago

  @ViCustomerCare I think you have not understand my issue.I want to activate name callertune but as per check new name addition caller tune requested same not done if name updated i will recharge callertune recharge plan immedietly

• 
  Sanidhya Chouhan (@Vidhayakbadmos) reported 14 minutes ago

  @ViCustomerCare My network issue has been pending since 9 May. In the beginning, your team responded regularly and I received multiple calls assuring me that the issue would be resolved soon. However, despite all the follow-ups and assurances

• 
  Mihir Chandra Shekhar (@MCS_55) reported 23 minutes ago

  @ViCustomerCare if you really want to help..just stop playing stupid messages when we dial a number. is it that hard to understand ? or you're just ignoring my tweet by copy & pasting your replies ? why don't you take any action @trai

• 
  H (@fxhustle7) reported 26 minutes ago

  I have already shared my details but got no call nor any solution kindly look into it @ViCustomerCare

• 
  Er.Radheshyam Dhawal (@Rsdhawal2199) reported 28 minutes ago

  @ViCustomerCare My Vi SIM is completely out of service and unable to receive calls. The SIM shows no network even when inserted in another handset. Kindly contact me via DM/email or provide an alternate way to coordinate and resolve the issue.

• 
  Shridhar Hanchinal (@ShridharHanchi5) reported 31 minutes ago

  @sundar_s1955 @ViCustomerCare Sir, I had similar experience and Vodafone management was interested in resolving the issue, though I was the customer for longest period.

• 
  Sundar Sankaran (@sundar_s1955) reported 31 minutes ago

  @ViCustomerCare Please act no response so far Don't cheat loyal customers like me sticking to the same company for years If you don't respond in 48 hours and sort out the issue I will port my number to one of other service providers

• 
  Esha Shah (@esha_shah01) reported 38 minutes ago

  @ViCustomerCare why on the earth is your service the worst? You legit show us 5G and call drop rates, no voice heard, is so so common on every single call. Why can’t you improve it? 😡

• 
  Lang (@Lang21067418) reported 43 minutes ago

  @ViCustomerCare But going by consumer trends ,your network upgrades are only on paper

• 
  Tyler Durden (@Real_SumitKumar) reported 44 minutes ago

  @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare?

• 
  Ajievts (@ajitshah009) reported 47 minutes ago

  @ViCustomerCare Y to do so... Better I port to strong network Airtel... Just wn get time

• 
  Alok Patel (@AlokPatel) reported 47 minutes ago

  @ViCustomerCare You have disconnected a number without cause or notification. Your customer care line puts me in queue and then disconnects after sometime. Your store tells me to call customer care.

• 
  INDIAN 🇮🇳 (@MeMumbaikar42) reported 48 minutes ago

  The @vodafoneIN is going frm bad to worst .. horribly slow internet, call drops , excessive calling by telemarketing companies..

• 
  Er. वरुण विजयवर्गीय (@vcube23) reported 54 minutes ago

  @ViCustomerCare Dear @ViCustomerCare to prioritise a select few your network #Vi needs 5G SA capabilities which your network don’t have. #Airtel have it for postpaid customers & #jio have it for everyone. Kindly upgrade your network from 5G NSA to 5G SA & expand coverage which is poor.

• 
  H (@fxhustle7) reported 56 minutes ago

  I have already dropped the details but the solution isn't provided it's urgent give me some solution. @ViCustomerCare

• 
  NeuBee (@Shubbu123) reported 58 minutes ago

  @ViCustomerCare Responded sir, also i never received any call from your side my number is active 24/7. @ViCustomerCare Please read my DMs carefully. Later do not tell me i should have consulted before moving to consumer court. Also i am not threatening you guys just wanted to exercise my rights

• 
  Praveen kumar J ☆ (@prave0en) reported 60 minutes ago

  @ViCustomerCare No one contacted yet. A Post paid customer not even able to reach customer care. This is not good. :-(

• 
  Md iliyas (@mdiliyas77) reported 1 hour ago

  Yesterday night, I experienced the effect of @airtelindia's priority network. Earlier, my Airtel 5G speed used to exceed 350+ Mbps, but last night it couldn't even cross 12 Mbps. Looking for an alternative network. @ViCustomerCare #Vi

• 
  Dr Pinky Choksi (@Pinksworld123) reported 1 hour ago

  @ViCustomerCare i have recharged my frnds prepaid number via gpay but by mistake it went to some other person whose number isn't working since one year as per your offline store. Please help me resolve.

• 
  ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported 1 hour ago

  @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

• 
  Subhashree Sahoo (@Subhashree50520) reported 1 hour ago

  @ViCustomerCare If your business is not running in Orissa how come you scamming MH numbers using network issues and telecom sim sellers? Some BGLR based apps like Myntra and other handsets where your apps are installed from Airtel to Vi app you have been using BGLR things to scam others.

• 
  Sundar Sankaran (@sundar_s1955) reported 1 hour ago

  @ShridharHanchi5 @ViCustomerCare Vodafone India is a cheat if they don't resolve this issue within 48 hours I will change to different service provider

• 
  Sandeep Kumar Maurya (@sandeepashok211) reported 1 hour ago

  I recently ported my SIM (9321112460) to Vi. The initial recharge has not been completed by the agent, and attempts to contact them have been unsuccessful 😔. This is my first exp with Vi, and the current support situation is concerning 😟🙏. @ViCustomerCare 📞