Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (54%)
• Total Blackout (24%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Pune, New Delhi, Bilāspur, Chhindwāra, Nagpur, Āsansol, Mumbai, Bengaluru, Ghātāl, Kurukshetra, Chennai, Hyderabad, Erode, and Ahmedabad.

City	Problem Type	Report Time
Guwahati	Total Blackout	2 hours ago
Pune	Total Blackout	11 hours ago
New Delhi	Internet	13 hours ago
Bilāspur	Internet	13 hours ago
Chhindwāra	Internet	15 hours ago
Chhindwāra	Phone	18 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Piyush (@Piyush_dhn) reported 7 minutes ago

  @ViCustomerCare Still awaiting your response, horrible customer service experience in VI . I want delink my 2 number from primary number but after 3 times call service centre still my request is not resolved

• 
  Tushar Rangari (@TusharR01014337) reported 9 minutes ago

  @ViCustomerCare @vi_vodafone You guys only give auto-replies to tweets and ask to DM. After that, you don't even read the messages in the DM, so how is our issue supposed to get solved?

• 
  King in the North (@TRIPLE_S2323) reported 9 minutes ago

  @ViCustomerCare I want to close my sim Help me with it

• 
  cppoppop (@UnitechShayari) reported 10 minutes ago

  @AdetyaChopra @ViCustomerCare Bhai port kar lo airtel pe, worst customer service @airtelindia God bless you if you think vi would resolve your issue

• 
  Nitesh Gaikonde (@imnitesh) reported 13 minutes ago

  Dear @ViCustomerCare, There has been no Vodafone Idea (Vi) network in Vasant Nagri, Vasai East for the past 12 hours. Calls, SMS, and mobile data are all affected. This is causing major inconvenience. Please resolve the issue urgently and provide an update. #Vi #VodafoneIdea

• 
  cppoppop (@UnitechShayari) reported 13 minutes ago

  @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

• 
  RT Ranju (@Ranjanmaji3) reported 14 minutes ago

  @ViCustomerCare I already DM you Mr.Ajit...but you didn't respond...I won't delete anything until my problem is solved.

• 
  Adnan (@Adnan_1701) reported 15 minutes ago

  And @ViCustomerCare service is worst didnt even reply in dm .

• 
  Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported 17 minutes ago

  @ViCustomerCare If you can't run the company properly, then give someone else the opportunity. Customers are suffering from every possible issue—expensive recharges, reduced talktime, less data, shorter validity, poor network coverage, and even SIM deactivation without proper justification.

• 
  negi da shubham (@negidashubham) reported 19 minutes ago

  Dear @ViCustomerCare,You can sell new SIMs online with digital KYC, but can’t issue an eSIM to a genuine overseas customer with a dead SIM. Instead, you ask us to fly back to India or force a family member onto a 4-month postpay plan just to keep the number. 💩 customer service.

• 
  विकास sharma (@f3384304ea5947f) reported 19 minutes ago

  @ViCustomerCare gaon mein I recharged with the ₹399 plan and ported to Vi on July 1st; the internet isn't working, and connectivity is poor. Please do something about this in rural areas.

• 
  Amit Patra (@PerformAmit) reported 21 minutes ago

  My family member is stucked in Nalasopara virar and there is no network 🛜 what the hell is going on how we will communicate now @nalasoparanews @ViCustomerCare @Nalasoparaps

• 
  cppoppop (@UnitechShayari) reported 23 minutes ago

  @Sachin165498 @ViCustomerCare Bhai, if think, somebody will call you or resolve your issue then you must be an innocent guy.

• 
  pankaJ ch.सत्यम शिवम सुंदरम (@pan_kumar5) reported 23 minutes ago

  @ViCustomerCare Poor network, I have face problem all day.

• 
  cppoppop (@UnitechShayari) reported 26 minutes ago

  @ViCustomerCare Any luck with my reactivation @ViCustomerCare Today I got a call on WhatsApp, and the technician asked the same set of questions, same layman excuse and status of my issue is same. Reactivation is NASA level task?

• 
  Shashi Bhushan_Chemistry (@SB_chem0206) reported 26 minutes ago

  @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

• 
  Yuvraj kuvadiya4 (@YuvrajKuvadiya) reported 29 minutes ago

  @ViCustomerCare Not good network 4g Vi

• 
  utpal senapati (@Utpal_90) reported 33 minutes ago

  @ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare

• 
  Niwas Mishra (@NiwasMishra5) reported 47 minutes ago

  @ViCustomerCare @ministryofcomunication please solve this problem

• 
  ع غ ف (@realabdulghani) reported 48 minutes ago

  @ViCustomerCare I just recharged ₹682 on my Vodafone (Vi) number but getting ZERO network in my village. No signal at all! Location: Gosiya Mohalla,Sherani Abad, Didwana Kuchaman, Rajasthan. Please resolve urgently or refund. Very poor service! #ViNetworkIssue #VodafoneProblem

• 
  trading life (@trading__life__) reported 48 minutes ago

  Very bad experience waiting for almost 24hours for resolution and still you are saying I need to wait till 9th july?!! @ViCustomerCare very bad experience... Because it's not just me who is effected but many people 🤦

• 
  Lalit Kumar (@lalit79520) reported 50 minutes ago

  @ViCustomerCare @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.

• 
  Niwas Mishra (@NiwasMishra5) reported 54 minutes ago

  @ViCustomerCare @Dev_Fadnavis Any update why this problem not solved

• 
  Shashi Bhushan_Chemistry (@SB_chem0206) reported 55 minutes ago

  @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

• 
  Nagesh (@Nagteja7) reported 57 minutes ago

  @ViCustomerCare It was a waste of time reaching out to you. I called customer care. They did nothing. It has been 2 or 4 months now, and I feel I have lost time reaching out to you.

• 
  VJ ₿@$ü (@VjBasu) reported 58 minutes ago

  @ViCustomerCare No, I'll not delete as when I referenced this to your customer care and raised the same complaint, my complaint was closed marking we have checked and network is excellent... which clearly means you don't have trust in your customers. Now fix it or loose customer

• 
  Rony (@Iamanonymous53) reported 59 minutes ago

  Just received a call from 090889 41994 And on receiving disconnected. Please can some one resolve the issue @ViCustomerCare I want to immediately switch to @JioCare

• 
  Taashi Thukral (@taashi2crawl) reported 1 hour ago

  @vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!

• 
  Pradeep Kamath (@PradeepKamath3) reported 1 hour ago

  @ViCustomerCare Have been wrongly charged for international roaming service suddenly this month which i have neither activated nor used. It has now been deactivated but the refund has not been processed. Please help.

• 
  Jitendra Nahar, CFA (@Jiteshnahar) reported 1 hour ago

  @AdityaBirlaGrp @ViCustomerCare Dear Team Vodafone.. if u dont stop calling 4 payment of bills b4 the due dates tht too like evryday den u will lose ur loyal subcriber of 15 yrs. Its harassment. der is bill date, der is autopay, never delayed for 15 yrs bt still these spam calls.