Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/05/2026 00:10

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin, Anand, Mumbai, Jaipur, Gurgaon, Kozhikode, Pune, Kollam, Bengaluru, Aurangabad, Pānchgani, New Delhi, Hyderabad, Trichūr and Indore.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Total Blackout
IndiaAnand Phone
IndiaMumbai Phone
IndiaMumbai Phone
IndiaJaipur Total Blackout
IndiaGurgaon Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • larabhatt Lara Bhatt (@larabhatt) reported

    @ViCustomerCare Have recently ported my number from VI to Airtel after 9 yrs of service. Getting XXX no. of calls for the balance payment which has been paid on 21st Nov. at 12:06 pm. Kindly look into this.

  • alex_aamir Aamir (@alex_aamir) reported

    @ViCustomerCare need your help...i have my sim card blocked due to not recharging for a month...and now the VI gallery guys are telling me to convert it to postpaid...this is not acceptable...

  • diinessh Dinesh Sarvam (@diinessh) reported

    @ViCustomerCare It's been three days and till now 3 times i replaced the sim. The service is still down and when enquired about the activation status , there is not even a single reponse from Vi social media team for the past4 hrs. I pity on myself for being a customer for Vi for more than 12yr

  • VedPM Ved Prakash Mishra (@VedPM) reported

    @ViCustomerCare #happytohelp it was worst experience with this store But i shocked and very disappointed when MS. Shivani started to give me excuses that your prepaid sim card needed to convert in post paid plan then it get activated.

  • calm_silent_ does it matter (@calm_silent_) reported

    On @YouTube , many youtubers are saying that @ViCustomerCare #VI subscriber base is decreasing, #VI is at risk of shutting down. But, Things in real world around me is totally different nice #VI internet is best Night data unlimited Weekend data roll over Data delight per month

  • amannsoni_ Aman Soni (@amannsoni_) reported

    Pathetic service @ViCustomerCare You promise same day sim delivery, it has been 5 days since I odered sim, haven't received yet. High time to improve your services.

  • menonbal balu .. proud to be an indian (@menonbal) reported

    @ViCustomerCare My VI mobile sim is not working since last night. I made a complaint through customer care number in the morning after trying almost half an hour. They contacted n the afternoon and sim is still in the same condition... Thanks VI for giving such a grate support.

  • bhondu123 Anshu+DARR(भोंदू) 🙈 (@bhondu123) reported

    Hey @JioCare i want to port my @ViCustomerCare number in your network. So could you please let me know what is procedure ?? It's urgent.. Vi network is pathetic @TRAI pls shutdown this fraud company. my 719 rupees wasted

  • vijay_khemka Vijay Khemka💼 (@vijay_khemka) reported

    @ViCustomerCare Customer is never your priority. I ported to Vi from BSNL thinking that they will be good at service but this was the most regretful decision. @ViCustomerCare just waste the time of customer. Since past 6 month I have been complaining about my issue but Nothing Resolved.

  • bhondu123 Anshu+DARR(भोंदू) 🙈 (@bhondu123) reported

    Hey @JioCare i want to port my @ViCustomerCare number in your network. So could you please let me know what is procedure ?? It's urgent.. Vi network is pathetic @TRAI pls shutdown this fraud company. my 719 rupees wasted. #vidown #fraudcompany #vifraud..

  • shlok3320 shlok hassanandani (@shlok3320) reported

    Sick & tired of raising a complaint to @ViCustomerCare @VodafoneGroup @Vodacom about my sim card which has no network since a week. They fail to understand that the number which is out of service is my business number & my business is affected by the same. Suggest a way forward.

  • PKrishnani18 Prakash (@PKrishnani18) reported

    4/N @ViCustomerCare highly disappointed is also an understatement now for you guys. @JioCare @airtelindia could please help with porting the number.

  • Lucky2083683 Lucky Lucky (@Lucky2083683) reported

    @ViCustomerCare i have not get any solution yet for pre to post without visit store

  • AniketN17786976 Aniket Nikam (@AniketN17786976) reported

    @ViCustomerCare @DoT_India @DoT_India i will take ligal action so problem call and internet and you not resolve only fake time send me

  • indranilbag Indranil Bag (@indranilbag) reported

    Horrible experience with @ViCustomerCare postpaid! Huge bill generating each month despite of absolute no usage. Customer service is still apparently “highlighting” the issue raised months back with no resolution provided. #Vodafone #CustomerExperience

  • arzan61 𝔸𝕣𝕫𝕒𝕟 𝕁𝔾 (@arzan61) reported

    @ViCustomerCare @VodafoneProbs @rmstakkar one Mr Avinash Mum central VI gallery refuses to help.We have been paying Rs 320 pm since 4 yrs inspite of the No being inoperative on account of 2 gSim and the person refuses to issue 4g card. The No belongs to a 75 yr old Sr Citizen.

  • n_shekar_IND n_shekar 🇮🇳 (@n_shekar_IND) reported

    @ViCustomerCare Oh really. It is now 5.5 weeks and issue is not resolved. You must look at yourself in the mirror. Stop lying.

  • StutiNMishra Stuti (@StutiNMishra) reported

    Hi @ViCustomerCare, I activated a roaming pack last month before my trip to Egypt which did not work for the whole period. I reactivated another pack after speaking to a customer care rep, but now you have sent me a bill of 10 thousand rupees. Care to explain?

  • dr_sagarpatil Sagar Patil (@dr_sagarpatil) reported

    @ViCustomerCare pls improve service.daily problem.exuasted.want to Port another service provider.cant receive sms,otp.

  • PKrishnani18 Prakash (@PKrishnani18) reported

    3/N @ViCustomerCare the store guys have the servers down 9 out of 10 times and of no use. What do you expect from people that If they are opting for Vi number they should be dedicatedly following for the nonsense your customer services has to offer.

  • mydayneverends Richard Rodrigues (@mydayneverends) reported

    @ViCustomerCare Hey ****. You telephone me and 7 times I said hello. The call is live but the person on the other side is not responding. Already I have disconnected one Sim card. If you **** like this, the other two will also get knocked off. @TRAI #vodafoneidea

  • Ram_SaiRam123 Sai Ram (@Ram_SaiRam123) reported

    @ViCustomerCare Whats wrong with you Why the hell you keep on doing this **** things Im sure that u hav very few customers and u keep on robbing like this , everyone will shift to airtel or jio

  • amit6060 Amit Misra (@amit6060) reported

    You just can’t reply on Idea Vodafone. Let the company shut down. This is the pathetic speed of the #4G frm @VICustomerCare. Even after many years they are not able to offer ‘satisfying’ speed of internet, let alone be good, better or best. Apathy is, they are talking about #5G.

  • PKrishnani18 Prakash (@PKrishnani18) reported

    1/N @ViCustomerCare pathetic customer service. My phone services are barred for the last 3 days even after successful completion of all verification. I have been using the same number for the last 12 years and this is the kind of service you have

  • ashwani_sehgal1 Ashwani Sehgal अश्वनी सहगल (@ashwani_sehgal1) reported

    @ViCustomerCare went to ur Sant Nagar, east of kailash, New Delhi-65 store for payment. Their internet was not working.. above that when connected with hotspot it's not taking my number and last they can except only cash no cards and online payment.. pathetic service..

  • yashjaitly Yash Jaitly (@yashjaitly) reported

    @ViCustomerCare Pethitic Services I felt very bad to share expirence with Vi . We are using 2 numeres at west UP from last 12 years now shifted ti Delhi NCR, and requested for mobile no to be port and get activated .

  • AdityaBirlaGrp Aditya Birla Group (@AdityaBirlaGrp) reported

    @NEERJAS43772241 Hello, we regret the inconvenience caused. Please get in touch with Vi Customer Care (@ViCustomerCare), and our team will address your concern at the earliest.

  • V_EGET_A DIVYANSH PAREEK (@V_EGET_A) reported

    @ViCustomerCare @VodaIdea_NEWS Why VI network is slower in #Jaipur

  • vasundhar Vasundhar@mastodon.social (@vasundhar) reported

    @StutiNMishra @ViCustomerCare They will ask zip codes, horoscope before fixing or claiming to fix anything.

  • santoshparve santosh parve (@santoshparve) reported

    Dear @ViCustomerCare, is there any compensation policy if you are not able to provide network. Being a Vi user Feels like discomfiture.