1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kanpur, Raipur, Lucknow, Solāpur, Mumbai, Hyderabad, Cochin, Kottayam, Pune, Mohali, Kawardha, Chhindwāra, Shillong, Meerut, and Panaji.

CityProblem TypeReport Time
Kanpur Internet 4 hours ago
Raipur Total Blackout 9 hours ago
Kanpur Internet 10 hours ago
Lucknow Internet 1 day ago
Solāpur E-mail 1 day ago
Mumbai Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AltClaimX
    Sujit 💢 π² (@AltClaimX) reported

    @ViCustomerCare Thanks for the response. I hope this issue gets resolved quickly this time, because I’ve already contacted customer support multiple times since 25th April but still haven’t received any proper update or SIM delivery yet.

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare A brand doesn’t lose customers because of one technical issue. It loses customers when frontline staff become disrespectful. Today at VI Store, Mayur Vihar, the response to a customer concern was: “Jahan complaint karni hai kar do.”

  • Shiva_giri_009
    Shiva Giri (@Shiva_giri_009) reported

    "Since 12 PM (5.5 hours) trying to contact customer care. IVR says all executives busy. No network & data since morning. Worst service. @ViCustomerCare @TRAI"

  • dev4680
    Dev (@dev4680) reported

    @ViCustomerCare @ViNewsOfficial @TRAI even after almost ten days of new complaints vi is not taking seriously the network issue. It’s insane to use vi postpaid.

  • vishalshyams
    Vishal S (@vishalshyams) reported

    @ViCustomerCare Madam past 6 months no service and I'm paying simply

  • itz_ajju_21
    卂フフㄩ 🔰 アジュ (@itz_ajju_21) reported

    @ViCustomerCare please help me check DM, ASAP 😭🙏🏻

  • vishalshyams
    Vishal S (@vishalshyams) reported

    Facing extremely poor network & call drops. No resolution despite multiple complaints. Unable to make basic calls. Request immediate action. 6 months wasted without service and no timeline being provided @ViCustomerCare @DoT_India @TRAI #VodafoneIdea #NetworkIssue #NoSignal

  • ankurmodani
    Ankur Modani (@ankurmodani) reported

    @ViCustomerCare recharged with 3495/- on my wife’s vi number 8826314233. But as soon as she landed in Europe (Zurich, Switzerland) this sim is out of service. We have tried manual selection of n/w as well it is switching to auto select and giving error.Need refund. 📞9413717821.

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare This is affecting daily communication badly. The issue was resolved earlier after I raised a complaint, but now the same problem has started again.

  • Dipak_Patel_
    dd (@Dipak_Patel_) reported

    @ViCustomerCare Still issue not solve. You dont see my message. Third class people

  • arpitkatiyar112
    Arpit katiyar 🕉️🚩 (@arpitkatiyar112) reported

    @ViCustomerCare I have checked and now I am satisfied with your service because I have finally received the benefits I wanted.

  • niranjan_yt_999
    Niranjan 🍁 (@niranjan_yt_999) reported

    @ViCustomerCare @ViCustomerCare what is going on ??? Why my sim not delivered yet…This kind of service is not expected and acceptable…Deliver my sim As soon as possible

  • karan_sing8
    KaranTSingh (@karan_sing8) reported

    @ViCustomerCare Issue check kiya

  • sanjeevdogra3
    The Dogra's 🇮🇳 (@sanjeevdogra3) reported

    @ViCustomerCare Yes, you are just providing information but not solution. Its my humble request to keep the information to fool the next customer. Its been 7 days you failed to provide any solution. If you want to do something, just refund my money.

  • arpit_lahoti
    Arpit Lahoti (@arpit_lahoti) reported

    @ViCustomerCare worst customer service, I have my number blocked since 10 days. No help from local Vi store as well as email team. Just keep on extending timelines with no proper help.

  • adnan_memon_
    Mohmmad Adnan (@adnan_memon_) reported

    Even there application is not opening by using the internet of @airtelindia, at last i am complaining this on @x with the help of internet of Vidafone Idea @ViCustomerCare

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    Pls stop giving temporary fixes & properly check the tower/network congestion issue in my area (Agni vaddo Guirim, Bardez Goa. North Goa (403507) @ViCustomerCare

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare If you cannot permanently fix the issue in my area, then please say it clearly instead of giving temporary solutions every time. I’m honestly tired of facing the same problem repeatedly and will have no option left but to switch to another network provider.

  • Ro45editzz
    Ro45 (@Ro45editzz) reported

    Hey @ViCustomerCare I have not recharged on my number but you have given me free 1gb per day for 7 days and it is expiring today but the data is not working from 7 days ive decided to Port my sim to other company.

  • YaspalS81417
    yaspal singh (@YaspalS81417) reported

    Vi week network please new site installation @ViNewsOfficial @ViCustomerCare

  • AnkitPandey
    AP (@AnkitPandey) reported

    @ViCustomerCare Its been 2 days in MX and I've been chatting with your customer care for network in MX. There has been no resolution and I need the phone to be working in the next 12 hours or so. Else, I'll need to buy a new MX SIM. When would this be resolved?

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare very disappointing by your customer care ahmed with whom I have speak 30 + minutes He haven't mentioned what my problem is and just reply same **** as yesterday

  • sksptg
    Sandeep Sharma (@sksptg) reported

    @ViCustomerCare I want to extend my safe Custody for another 6 months and the customer care is not allowing me to do so! They are ready to extend it one month at a time! That’s the most absurd rule of your company! Looks like you are happy in sucking the blood of your customers!

  • zuber6786
    زبیر قاضی (@zuber6786) reported

    @ViCustomerCare No internet excess past 1/2 hour in entire Rohtak, Pls look into this and resolve this issue ASAP. Pin Code.: 124010

  • sumanbasak27
    Suman Basak (@sumanbasak27) reported

    @ViCustomerCare Done MNP to Vi but sim not activated till now.Received msg yesterday that Vi sim activated but no network till now. Please do the needful ASAP.

  • SnigzB
    Snigdha B (@SnigzB) reported

    @ViCustomerCare Hi, I have shared the required document on email to the concerned email address. Please check and escalate this issue

  • arpit_lahoti
    Arpit Lahoti (@arpit_lahoti) reported

    @ViCustomerCare Can someone please help. I just get different reference number with additional 3 days time over email. Latest one is MUM-N02093852028

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare This has become extremely frustrating now. Every few weeks the same issue starts again.

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    If I had a complaint like this in @airtelindia or @reliancejio then some within 30 min someone must have call and activated my SIM. But @ViCustomerCare is just worse than everyone else. I am sure that within 14th May also the SIM can't be delivered.

  • MANIBHUSHANK
    Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported

    @ViCustomerCare Since last night, my number has not been activated after porting. There has been no response from customer service. It looks like I made a big mistake by porting my number to Vi. #MNP