Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, and Kodungallūr.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 12 hours ago |
|
Alīgarh
|
Internet | 13 hours ago |
|
Kanpur
|
Internet | 14 hours ago |
|
Kolkata
|
Total Blackout | 16 hours ago |
|
Panaji
|
Internet | 19 hours ago |
|
Guwahati
|
Phone | 21 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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KaranTSingh (@karan_sing8) reported@ViCustomerCare Issue check kiya
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare Hello Team, I urgently need assistance regarding an exceptional ownership transfer/KYC regularisation request for my Vi Mumbai number. I am currently residing in UAE and unable to travel to Mumbai due to unavoidable circumstances The number was temporarily taken in a friend’s name only to preserve continuity after a porting/deactivation issue, and I am requesting a compliant remote resolution (video KYC/document verification/NOC etc.). I have already emailed the appellate and customer care teams with all details and documents. Requesting escalation support or guidance from the concerned Mumbai/appellate team please. Thank you.
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Avinash Reddy (@AVINASHREDDYG) reported@ViCustomerCare You just keep on looking in to it and I Planning to PORT to other . The same issue raised earlier . Also most surprising that there is zero network at world famous Jog Falls , Karnataka
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Jesus (@jesus_supper) reported@ViCustomerCare no 5 g network is coming in my own, I have checked using the app also, everything is compatible, this area is also having 5g connectivity
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Dr.Amrita Basu ( Misra) (@misra_amrita) reported@ViCustomerCare Hi vi Customer care .My husband ran into a SIM CARD LOCKED ENTER PUK problem and customer care has a chatbot with no human contact .Account more than 5 years old.Please help
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Soupayan Dutta (@Soupayan_97) reported@ViCustomerCare On ₹579 plan, data cuts from 2GB limit & stops when over, despite full 5G signal. Done all steps told by your executives. Don't blame my 5G phone, signal is full. This is your backend mapping glitch. Fix it ASAP! #Vi5G
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Rohit Chauhan (@rohit_2004x) reportedDear vi team I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9990262112 please me to close this
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nj (@neeravjoshi) reported@ViCustomerCare Cheap people,for zero network too you want to charge me ₹70 for 4 days i had in between porting. Seriously utter useless and shameless services good, i ported out much better service I have now, ur 15 yrs of Worst treatment, you can party for this balance too
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Gen X 🇮🇳 (@dhakiyanusi) reported@ViCustomerCare ordered a new vi sim online. Paid recharge amount. Nobody contacted me till now. Anyone there to help me.
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Akash das (@Akashda46862734) reported@ViCustomerCare Ordered a new Vi SIM on May 9th via the app, but still no delivery. Executives only call to delay it further. Poor experience as a new customer. Please resolve this ASAP!
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Ankit Sourav (@annkit341) reported@ViCustomerCare How bad your network can be? Rare signals,No OTP getting received, No outgoing calls connecting. Even when I want to port out of your network, even for that OTP is not coming. Help me get OTP on my number, I'll port to something else. @TRAI @DoT_India
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Amogh Kashyap (@AmoghKashyap3) reported@ViCustomerCare @ViCustomerCare @ViBusinessIndia The app doesn’t work, customer care keeps redirecting, and the store staff are not helping. This is extremely frustrating and unfair. My number is already barred because of this delay from your side. Please resolve this immediately.
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CKY (@chandan198yada1) reported@ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!
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SURAJ DEV (@SURAJDEV89) reported@ViCustomerCare Hi, Can be resolved my NEW SIM Delivery problem?
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punam mohandas (@PunamMohandas) reported@ViCustomerCare No; WHY should I reach out to you PRIVATELY? Let's discuss in a public space how INEPT Vodafone & its TOP management is!! As for my "exact issue" - check with Abhijit Kishore, Avneesh Khosla or Navneet Shukla. Are those names senior enough for you, "Bhagyashri"??
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Aditya Sonker (@Adityas_onker) reportedStill waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn
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Niranjan 🍁 (@niranjan_yt_999) reported@ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….
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Sai (@sai_vss) reported@ViCustomerCare I dint recieve any support yet @ViCustomerCare
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Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it
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Ruchir Jain (@ruchircjain) reported@ViCustomerCare A brand doesn’t lose customers because of one technical issue. It loses customers when frontline staff become disrespectful. Today at VI Store, Mayur Vihar, the response to a customer concern was: “Jahan complaint karni hai kar do.”
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MAHESH VADOLIYA (@MaheshVado67965) reportedVi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI
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Krishna Pratap Singh (@Er_krishnaprata) reported@ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio
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Jazz | Video Editor (@Jazz_Vfx) reported@ViCustomerCare Fix your network issue. Otherwise I'll port to jio
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Vardhman Jain (@vardhman00001) reported@ViCustomerCare Seriously,, what the heck is this...i really jst dnt get this...means a customer is begging for hi own money and the company is not complying with customer...this is sad,, really sad...
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the_Gadget_kida (@darshangauswami) reported@ViCustomerCare I am a NRI and dont have more time here in pune but since last 2 days just wasting my time and no solution on my concern. I have raised request for post2Pre and now received msg that its not possible. And I don't know the reason. I need urgent solution on this concern.
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Rohan Salvi (@Rohansalvimns) reported@ViCustomerCare You try to give a good network. We'll see in a day or two, otherwise I'll change the SIM card and get another company's...
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Aartik (@Aartik_Official) reportedHey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare
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Priyank (@priyank___xxvii) reportedHello, @ViCustomerCare is thre any customer service center number ? whenever i call they said to download smart connect app or mPower App
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Murad Husain (@MuradHusai50193) reported@ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my wife was informed at the Vi Store that the number may have been allotted to someone else without notifying me.This number is linked to my banking & important personal accounts.
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Pramodh Reddy (@pramodhreddy141) reported@ViCustomerCare Don’t post here without some resolutions I know you to show here your responding but only answering we are trying to solve the this till then be on our network and pay for it even if we don’t use it