Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (53%)
• Total Blackout (24%)
• Phone (19%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Cochin, Mumbai, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, and Rājkot.

City	Problem Type	Report Time
Guwahati	Internet	13 hours ago
Cochin	Internet	18 hours ago
Mumbai	Internet	19 hours ago
Guwahati	Total Blackout	21 hours ago
Thāne	E-mail	22 hours ago
Chhindwāra	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prasenjit Das (@BloggerBrainss) reported 3 minutes ago

  I have accepted that I have wrongly done recharged .They denied to give refund as they don't have the provision.And the number on which the recharge is successful the number is out of service .@ViCustomerCare They are Certified Scammer Don't use VI sim. @nch1915 Please take necessary steps in these scammers.

• 
  Dr. Megha Chadha (@megha_chadha) reported 5 minutes ago

  @ViCustomerCare @vi customer care if I will delete my number how your team will contact me . Because vi number is already suspended.

• 
  sameer (@Sameerkhan_21m) reported 11 minutes ago

  @ViCustomerCare Your customer care just told me "we can't help" for a WRONG plan activation. Your app showed ₹199 = 1GB/day + 2GB/28days. I paid for it. You activated different plan. It's YOUR VI App mistake, so why do I have to bear the loss? Why is customer paying for Vi's

• 
  pankaj shah (@tauvir) reported 11 minutes ago

  @ViCustomerCare Your network very bad on vashi Mankhurd road Mankhurd Chembur road very bad network

• 
  Anurag Thakur (@anuragthakurmuz) reported 11 minutes ago

  @ViCustomerCare There is no 4G network at my location.

• 
  Ajit Pathak (@iamajitpathak) reported 13 minutes ago

  @ViCustomerCare @ViCustomerCare I'm no longer confident the porting process can be completed in time. Kindly cancel the request and refund the amount at the earliest. Very disappointing experience with #Vi

• 
  shardun_husain (@Shardun_husain) reported 13 minutes ago

  @ViCustomerCare Every reply asks me to DM. Every DM feels like it disappears into a black hole. At some point, customers stop asking for support and start looking for another provider. #Vi #CustomerExperience

• 
  Pankaj Baral (@Baralyoga) reported 16 minutes ago

  @ViCustomerCare why there is no signal in Dhekiajuli region, Sonitpur, Assam for 3 days? What is the issue?

• 
  PRANAB (@pranab_deb1) reported 17 minutes ago

  @ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Location:- Lat 25.994374° Long 92.84726°, pin- 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI

• 
  Riaa (@hathiaursathi) reported 17 minutes ago

  @ViCustomerCare Worst worst network. You gys have literally no Shane and no responsibility towards the customers. I have called the complaint number so many times, emailed and yet the problem persists.

• 
  Balawant (@Balawan47721671) reported 21 minutes ago

  @ViCustomerCare cheated customers. Not provide good service so public irritated.

• 
  aakash (@sky_dca) reported 23 minutes ago

  @ViCustomerCare check my dm and help me regarding churn and my refund

• 
  Kartikay Maloo (@maloo_kartikay) reported 23 minutes ago

  What a bad service Vi! My dad got his intl roaming pack recharged from india for Scotland and yet it has been 2 days there is no network in his phone. He is struggling like hell and your customer service team does not even care. @ViCustomerCare @VodafoneUK

• 
  Elufer Akram (@EluferAkram) reported 24 minutes ago

  @ViCustomerCare 4G connectivity suddenly blackout in my area since 6:35 AM. Need urgent fix, Zero 4G Signal . Location : 26.4556759, 91.9209542

• 
  Ram Yaduvanshi (@ram4uuuu) reported 26 minutes ago

  Outgoing SMS not working. Incoming SMS working. Unable to send any SMSany number to 1900. Previous ticket #KAR-V02137034041 closed without resolution. @ViCustomerCare

• 
  Pankaj Baral (@Baralyoga) reported 33 minutes ago

  @ViCustomerCare I will delete as soon as the problem is resolved

• 
  blu 𖢥 (@sharroness) reported 34 minutes ago

  Hello @ViCustomerCare any idea why your customer care can’t handle calls, can’t hear customers and does not even have agents who can speak in the language selected?

• 
  Learner Jakhar (@Marwari_Trader) reported 34 minutes ago

  @ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?

• 
  Jatin Salgotra (@JatinSalgotra7) reported 34 minutes ago

  @TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service

• 
  NJ (@NitinGupta1910) reported 36 minutes ago

  @ViCustomerCare The UPC for your mobile no. 9871775324 is VD939432, valid upto 22-06-26 23:59. Do not share UPC with anyone except the recipient operator personnel. You lost a customer

• 
  🇮🇳 हक की आवाज 🇮🇳 (@haqkaLiya) reported 39 minutes ago

  Any help? @ViCustomerCare very bed network in delhi 110074 area

• 
  Unwoke (@doncoolwave) reported 39 minutes ago

  @ViCustomerCare Again down today. This was my last renewal, mark my words.

• 
  Franky (@k4ushindia) reported 43 minutes ago

  @ViCustomerCare @Airtel_Presence if you guys won't resolve my issue or respond to my tweet I'm gonna take legal action against you both companies

• 
  Doland Trunk (@UsDoland) reported 46 minutes ago

  @ViCustomerCare it is simply pathetic, you are not able to deliver a small thing called SIM ! ordered on June 26th, and today is 2nd July, now you are saying that: Hi! Your complaint related to Digital activation (for SIM not delivered) with reference no. DEL-V02136428302 has

• 
  محمد Yusuf (@Yusuf_Nadwi) reported 51 minutes ago

  @ViCustomerCare I activated my vi physical sim esimSIM. It's activated, but I'm not getting any network connection. I've even turned my phone off and on. Please help.

• 
  Salah Uddin Nizami (@NizamiSalah) reported 55 minutes ago

  @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

• 
  Dr. Rajendra Shinde (@veerite) reported 57 minutes ago

  @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

• 
  RITESH GANATRA (@GanatraRitesh) reported 60 minutes ago

  @ViCustomerCare Solution not given going to mnp all numbers

• 
  Ashish Bhattacharya (@ashu6561) reported 60 minutes ago

  @ViCustomerCare @DoT_India Despite having validity and recharge, your services are pathetic During critical hours, OTP is never received. This is a common and regular harassment. Mend it or I v to file a formal complaint

• 
  Akash Boro (@theakashboro) reported 1 hour ago

  @ViCustomerCare Hello Vi Team, I want to enable the SIM Lock feature on my Vi SIM. However, I do not know the current SIM PIN. Could you please help me with the default SIM PIN or guide me on how to obtain/reset it? Also, please let me know how I can get the PUK code if needed.