Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (22%)
• Phone (18%)
• E-mail (3%)
• Wi-fi (1%)
• TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, and Mumbai.

City	Problem Type	Report Time
Lucknow	Total Blackout	4 hours ago
Pune	Phone	9 hours ago
Chennai	Internet	15 hours ago
Imphal	Internet	16 hours ago
Tiruchirappalli	Phone	2 days ago
Nagpur	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CA AJIT MEHTA (@ajitmehtaca) reported 6 minutes ago

  @ViCustomerCare Is there any option to connect with your customer care executive on call (other than IVR).

• 
  SAM SOVERIGN (@SamSoverign) reported 11 minutes ago

  @ViCustomerCare @TRAI @DoT_India No, I will not delete the number. Your request to remove public evidence shows you’re more worried about visibility than solving the problem. Act on +919953015328 and report the action here.

• 
  Anurag Kumar Siloiya (@AnuragSiloiya) reported 12 minutes ago

  Whenever I call the same number a second time, the call does not connect it tells "This call may be from a spammer. Stay alert." I have to dial a third time for the call to connect. Please resolve this issue ASAP @TRAI @ViCustomerCare

• 
  stev (@rcg_cd35oo) reported 13 minutes ago

  @ViCustomerCare @sonukumaryfy4w gayatri, please solve my issue. help me urgently ...check dm

• 
  Ashutosh (@unashutosh) reported 13 minutes ago

  @ViCustomerCare I have not posted my mobile number on your timeline. If you have done so, please remove. Also, my issue is still not resolved. I have observed your petty technique today where you give a momentary missed call only to send msg that you tried reaching me. How low can your CC get?

• 
  Vikrant Patil (@PatilVikrant12) reported 15 minutes ago

  @ViCustomerCare 🤡🤡**** off useless

• 
  Tukkanomist (@TukkaNomist) reported 20 minutes ago

  @ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.

• 
  मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported 22 minutes ago

  @ViCustomerCare These day incoming sound is not coming in many cases. Why so? Day by day your service getting poor and poor. @TRAI

• 
  Rohit Patialvy (@rohitpatialavy) reported 31 minutes ago

  @ViCustomerCare Network issue location sai ns nis patiala fluctuation voice or internet both issue

• 
  SAM SOVERIGN (@SamSoverign) reported 32 minutes ago

  @ViCustomerCare @TRAI @DoT_India Your number 9953015328 is making sales calls. TRAI clearly prohibits this. Operators are supposed to disconnect such numbers. Why is Vi still allowing it? Fix this or lose trust. #SpamCalls

• 
  విఆర్ కర్ణ (@karna_vr) reported 36 minutes ago

  @ViCustomerCare subscription and activation records lies with Vi, not the customer. Also, instead of asking me to prove that I did not use the service, please check your own system records and verify whether I actually used Vi Movies & TV or watched any content through this subscription.

• 
  φąքքմ Ͳìաąɾì (@PappuTiwaricisf) reported 38 minutes ago

  @ViCustomerCare I didn't pay your outstanding postpaid bill because you added internet extra usages charges without any alert if any issue I go to consume court @AdityaBirlaGrp @ViNewsOfficial Phone number:- 9051415809

• 
  Rishu Raj Shrivastava (@rishu845437) reported 38 minutes ago

  Hii @ViCustomerCare my home adress in vi sim is bihar but now i am shifted to new delhi for my study i have always keep Open my data roaming on to use internet otherwise i am not able to use internet as it show you are away from your home. So fix this issue

• 
  Tukkanomist (@TukkaNomist) reported 39 minutes ago

  Ported to @ViCustomerCare because of Airtel's poor coverage in my area. Idea's net speed is much poorer than Airtel. Now i can't port to Jio because of 3 months lockin. @TRAI should allow to port after 1 month.

• 
  Vikas Verma (@VikasVermaV9) reported 41 minutes ago

  Poor Coverage Of @reliancejio @JioCare In My Area, Which Is Madanpuri West Sagarpur #NewDelhi 110046. Internet Buffering.. And Call connectivity Issues.. That's Why I Have To Take 2nd Sim Of Vodafone @ViCustomerCare it's coverage is good in my area, also 5g unlimited

• 
  SAM SOVERIGN (@SamSoverign) reported 42 minutes ago

  @ViCustomerCare @TRAI @DoT_India Sufiyan, Sudeep, Palabi — same script. The issue is public. Vi is allowing marketing calls from regular numbers. Regulators are failing to enforce. Fix it in the open, not in private chats.

• 
  Tej Tirumala (@tejtirumala) reported 46 minutes ago

  I never expected that switching to Vi would mean losing iMessage and FaceTime. Because of Vi, I have lost both. I barely use WhatsApp. 90 days without iMessage and FaceTime feels like torture. Big lesson learned. Thanks, Vi @ViCustomerCare

• 
  Ashutosh (@unashutosh) reported 46 minutes ago

  @ViCustomerCare Why is there no resolution yet? It has been 5 days.

• 
  I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported 46 minutes ago

  @ViCustomerCare Honestly, I don’t want to leave or switch to another network. Your support, behaviour & the way you value & serve a customer are genuinely commendable. Sometimes I feel like I might be the only Vi customer in my area, yet even then, the team has given my issue so much attention.

• 
  విఆర్ కర్ణ (@karna_vr) reported 48 minutes ago

  @ViCustomerCare Prashant, Thank you for the explanation, but I am extremely disappointed with this response. First and foremost, I never authorized or requested any Vi Movies & TV subscription or auto-renewal. Who gave Vi permission to activate or auto-renew this service on my number

• 
  VIJAY (@grovervj) reported 49 minutes ago

  If travelling abroad , never ever buy a @ViCustomerCare pack... it's the most hopeless service provider. Not only does the network service is poor, they bill you beyond the free minutes. Terrible service,disappointed @ViCustomerCare .

• 
  Naren (@Narendra1590) reported 51 minutes ago

  @grovervj @ViCustomerCare Yes now my VI network gone without notice. It's horrible

• 
  Piyush Pratap Singh (@puzz007) reported 51 minutes ago

  @ViCustomerCare The 72-hour TAT expired today at 2:20 PM, yet NO SIM DELIVERED! Called 8141018180 and again spoke to Javed today at 2:04 PM, only to get another hollow promise. Your 72 hrs promise is broken. Stop making fool of customers & deliver my SIM now! @ViCustomerCare @TRAI

• 
  zubair ahsan (@zubairdiesel) reported 52 minutes ago

  @ViCustomerCare i am requesting for my recharge invoice since 5 aug still @ViCustomerCare not providing me the invoice .. called the customer care and they were fully unawaired what invoice is . sent many request with VI app still no outcome yet .. plz get me this asap

• 
  Ashutosh Chaudhary (@ashutosh_king_1) reported 56 minutes ago

  @ViCustomerCare I haven't been able to get a good network for five years. The situation is even worse now, with no proper call or data connection. I've filed thousands of complaints on 198 and the VI app regarding network signal and speed issues, but there's still no.

• 
  Rehan Ansari (@RehanAnsar89578) reported 1 hour ago

  @ViCustomerCare My ₹398 plan shows Unlimited Data, but my internet stops after 1GB. Please check and fix this issue

• 
  విఆర్ కర్ణ (@karna_vr) reported 1 hour ago

  @ViCustomerCare and ₹610.68 payable, including: ❌ ₹210.17 – Vi Movies & TV subscription — I never requested/authorized this service and I have no connection with it. ❌ ₹100 Late Payment Charge — the bill itself shows a ₹100.01 discount against it. Why is a late fee being charged and

• 
  Parth Kakadiya🧑‍💻 (@parth1320) reported 1 hour ago

  Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!

• 
  Tiger (@syedirfanriyaz) reported 1 hour ago

  @ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare

• 
  Naren (@Narendra1590) reported 1 hour ago

  @ViCustomerCare I have sent mail with all the details you requested, please help me with network issue