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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 54% Internet (54%)
  • 26% Total Blackout (26%)
  • 17% Phone (17%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Jamshedpur, Chhindwāra, Bhopal, Kolkata, Kanpur, Gurgaon, Salem, Āsansol, Guwahati, Shiliguri, Varanasi, Delhi, Kallakkurichchi, and Shillong.

CityProblem TypeReport Time
Mumbai Phone 6 hours ago
Jamshedpur Total Blackout 7 hours ago
Mumbai Internet 7 hours ago
Chhindwāra Internet 8 hours ago
Bhopal Phone 9 hours ago
Kolkata Internet 13 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • rohit2lohias
    Rohit Lohia (@rohit2lohias) reported

    @ViCustomerCare I really hope that your policy gets revised on re-verification. As for you, it's just a connection, but for an individual, it's their whole digital identity. @JioCare since we port from your network to VI can you help here since the number got deactivated on 15Apr. @GoI_MeitY

  • Surajka64988723
    Surajkanaujiya@098 (@Surajka64988723) reported

    @ViCustomerCare Im done with VI the Internet Service downs last 28 Hours but still not resolution only they try but no Result ? @TRAI

  • snotyal1
    Siddhartha Notyal (@snotyal1) reported

    @ViCustomerCare kya Vodafone company aur customer care band ho chuka hai? Internet is not working on my number,Pls refund my balance so that I can port my simcard @DoT_India Pls take strict action on VodafoneIndia there's no direct number to connect with customer care executive

  • maddymasta
    Spiritual _Hlr (@maddymasta) reported

    @ViCustomerCare Haven't been Able to use Mobile Data Since Sunday Evening in Bandra West?is there any issue or it's just me facing the same could you pls help??

  • SalilChawla84
    Salil Chawla (@SalilChawla84) reported

    Currently, I am unable to use this number as @ViCustomerCare has disconnected services, and @airtelindia is unable to complete porting due to the alleged pending dues. This is leaving me without service for the last 3 days.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare what type of scammer are you? It's been 6th days still network connectivity 2g shame on you

  • amitruhela01
    amitruhela (@amitruhela01) reported

    @ViCustomerCare I need this amount to be credited back to source of payment ASAP. I am zapped to see hw cmr is treated in Vi. I dont hv time to pay heed to these issues. Pl arrange for reversal and let me know how to port. @reliancejio pl help me in porting my Vi number. Pl DM

  • ChoudharyOvais
    Choudhary Ovais (@ChoudharyOvais) reported

    Dear @ViCustomerCare, ported to your network less than a day ago and the experience is pathetic. No call support, no verification, and no network stability. Is anyone even working there? Need an immediate response

  • Santanu2015Cap
    Santanu Chatterjee (@Santanu2015Cap) reported

    @ViCustomerCare I had a conversation with the customer care. They had called me. We also had an exchange of emails.

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    @santo_040086 @ViCustomerCare The network is completely down in parts of Pune as well

  • abhinav_ramdiri
    ABHINAV RANJAN (@abhinav_ramdiri) reported

    @ViCustomerCare VI network is completely down in my area since last 3 hours - Madhubani Town, Bihar. Look into it

  • Anilbhai9999
    Base.Build.eth 🟦 (@Anilbhai9999) reported

    @ViCustomerCare @KanaujiyaRahul1 You never replied nor complain disposed Only boat reply answer

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    Dear @DrMohanBhagwat @rammadhav_ please find time to teach history to your party leaders. And please don't use @ViCustomerCare Vi network for video calls because the network downtime is too much

  • OshoHillWisdom
    🧘ओशो हिल विजडम 🧘 (@OshoHillWisdom) reported

    Dear @ViCustomerCare @ViBusinessIndia I buy a new postpaid sim , but last 1 day no network no calling , As a result, I am unable to either call Customer Care or raise a complaint. @TRAI

  • Vimalvishwas05
    Vimal Vishwas (@Vimalvishwas05) reported

    Hey @ViCustomerCare my phone number 8228967504 has been out of service for two months. Please help.

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • JeetPur98658648
    Jeet Purohit (@JeetPur98658648) reported

    @ViCustomerCare I've been facing internet slowness issue since past midnight for my no ending 3009. However there has been no sign of improvement please treat this urgent

  • sangram_rath
    Sangramm K Rath (@sangram_rath) reported

    @ViCustomerCare @Airtel_Presence @JioCare I have booking one connection still not delivery order id-DCHD21042633138 please service as soon as possible

  • Piyush_dhn
    Piyush (@Piyush_dhn) reported

    @ViCustomerCare Still Worst network experience and very high charges and service charges like miss call alert

  • amitruhela01
    amitruhela (@amitruhela01) reported

    @ViCustomerCare Despite my multiple mails and texts, you guys hv made unauthorised so called debit as outstanding amount on a closed number. Ur useless customer team has no clue what they say on phone and what they write on mails. Can't imagine that hw customers r looted.

  • NishaFa42680872
    Nisha Fathima (@NishaFa42680872) reported

    @ViCustomerCare @DoT_India VI’s own roaming SMS alerts showed max 600MB usage, but the final bill reflects 2GB and excess charges. I was told a waiver would be given, then calls went unanswered, stores refused help, and the issue remains unresolved. Please act urgently.

  • someshwarjigs
    jigne's someshwar (@someshwarjigs) reported

    @ViCustomerCare, my number is not activated even after all dues was paid and the matter was already discussed on the alternate number. If everything is clear from my side, what exactly is the problem from your end? Activate the number immediately.

  • PrachiMish73637
    Prachi Mishra (@PrachiMish73637) reported

    @ViCustomerCare VI NETWORK CONNECTION IN MY LOCALITY IS NOT WORKING WE ARE ABLE TO MAKE PHONE CALL BUT DATA NETWORK IS NOT WORKING SINCE 11 APRIL 2026 , ALSO THERE IS NO ONE , WHOM WE CAN CONNECT AND SHARE OUR PROBLEM, THERE IS 199 COUSTOMER CARE NO. BUT IT'S FULLY AUTOMETED. PLS, RECTIFY IT.

  • kappug_
    Mr. Kapil (@kappug_) reported

    @ViCustomerCare Guys i was just checking new sim numbers and you guys have issued a postpaid sim order without my consent. DM you the order number please cancel the request asap and dont scam people

  • SmeetaSN
    Smeeta (@SmeetaSN) reported

    @ViCustomerCare no network on our phones for the past 2 hours !!! No intimation recd from VI . Ghatkopar West area

  • RadheRa35189869
    Radhe Radhe (@RadheRa35189869) reported

    @ViCustomerCare Thanks but still not any update Kindly update me or otherwise will submit a case in consumer court. Bcz here I update my problem from last 2 days but till now not any update from your side

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare @vm351262 Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • kshitijbarbhaya
    kshitij barbhaya (@kshitijbarbhaya) reported

    @ViCustomerCare 12 hrs you guys and customer support nerver response.... this willl never improvement that's was clear

  • readwithroshan
    Roshan Singh (@readwithroshan) reported

    @ViCustomerCare Vodafone idea is a fraud. Twice i have raised a request to close my Sim But all u r doing is to cancel my request and reintiate the billing cycle. If you are living in days of your beggary, Than u don't hold any rights to harrase the consumer and earn ur money.

  • avinash_raunak
    Raunak (@avinash_raunak) reported

    @ViCustomerCare SIM (Order ID: DCHD20042620133) activated but "No Service". Haven’t received SIM yet, still validity started and days are getting deducted. Also emailed but no response. Please provide new SIM & reinstate my connection/validity.