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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Guwahati, Hyderabad, Shimla, Mumbai, Chhindwāra, New Delhi, Kannur, Bhopal, Patna, Pune, Roorkee, Chennai, Bengaluru, and Jaipur.

CityProblem TypeReport Time
Kolkata Total Blackout 8 hours ago
Guwahati Total Blackout 9 hours ago
Hyderabad Internet 11 hours ago
Shimla Internet 11 hours ago
Mumbai Internet 12 hours ago
Chhindwāra Phone 14 hours ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashish__indian
    🇮🇳 Ashish Shah Maheshwari🇮🇳 (@Ashish__indian) reported

    @ViCustomerCare Customers left my shop without recharge their number.. We are waiting for balance from 3 days ..still no service after complaining to your all higher official & social media handle...no problem..you will see the change from retailers Of our town soon..

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare i am expecting a reply or a call. My network issue is not yet fixed

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare I dont want your same DMs saying "this is our policy of delinking" .. Write your explanations RIGHT HERE - HOW YOU WANT TO HELP/COMPENSATE A CUSTOMER WHO WAS GIVEN FAMILY PLAN BY YOUR STORE MANAGER KEEPING HER IN DARK ABOUT THE EXTRA PAYMENT AND DELINKING COMPLICATIONS ..

  • SHeisenbergg
    Walter White (@SHeisenbergg) reported

    @ViCustomerCare @jagograhakjago please help

  • Sam_Mahajan13
    समाधान महाजन (@Sam_Mahajan13) reported

    @ViCustomerCare Which are the basic service validity plans? I don’t want any unlimited calls or Data just want to receive SMS and Incoming calls. So how can I get validity? Which recharge I will do?

  • mehultool
    Mehul Jain (@mehultool) reported

    @ViCustomerCare @ViCustomerCare such a pathetic service no response yet ...such a poor service

  • DeepaenG
    Deepaen Gupta (@DeepaenG) reported

    @ViCustomerCare Past 3 months,you are charging me unnecessarily.Customer service is useless.Everytime I raise a complaint,they keep repeating that their system is robust & continuing to charge me for internet usage even though my mobile data has been turned off the entire time.

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    @ViCustomerCare Thanks for the update. Please ask your technical team to update the complaint details from "speed concern" to total lack of internet connectivity.

  • Surendr30121978
    surendra sah (@Surendr30121978) reported

    @ViCustomerCare Very very poor service, zero network at pin code 799101 and unable to even generate UPC to port the number. Customer care person is also very rude and unsupportive.

  • Shashankmsdian
    Shashank (@Shashankmsdian) reported

    @ChennaiIPL @ViCustomerCare Give him free tatkal ticket and never call him back again

  • Rdabas05
    Rahul Dabas (@Rdabas05) reported

    @ViCustomerCare I ported my number from Airtel to Vodafone Idea and completed full pending payment on 13/05/2026, but my number is still not working. Payment proof is available. Please resolve this urgently, otherwise I’ll be forced to leave Vi services.

  • krishna8783
    krishnakabra (@krishna8783) reported

    @ViCustomerCare ..What happen to internet in Pune..calls are disconnecting frequently..net is available intermittently.. Plz restore best service asap for which u r known to

  • divakarsingh61
    Diwakar Singh Journalist (@divakarsingh61) reported

    @ViCustomerCare "The network services in Hasanganj area of Unnao district, Uttar Pradesh, have been completely down for the last 3 days. All services are disrupted. Please look into this and resolve the issue as soon as possible."

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    What Happened to @ViCustomerCare couldn't solve a Simple problem.

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare I asked for a solution .. you only said your problems and NO SOLUTION for a long term loyal customer. I am ASHAMED TO BE AN INDIAN, where companies DONT HAVE SOLUTION FOR CUSTOMERS .. and employees are So Corrupt that they misguide any customer at any point .. no two employees of a company say one same thing .. SHAME ON ALL INDIAN TELECOM companies ..

  • PranavDixit
    ¯\_(ツ)_/¯ (@PranavDixit) reported

    @ViCustomerCare just help me convert my plan to prepaid quickly and we’re good

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare i want to port from @ViCustomerCare Please help

  • IM_FATEH_KING
    FATEH KING🔥 (@IM_FATEH_KING) reported

    I want to PORT My Number From @ViCustomerCare to @JioCare Because jio has more strong network in NCR Now a days, Vi Sucks.... Never Doing Recharge Now iN @ViCustomerCare bye bye

  • callssg
    Siddiq Gandhi (@callssg) reported

    @ViCustomerCare Hi again services are very poor at 390001 -

  • GIRIJOSHI
    Giridhara Joshi (@GIRIJOSHI) reported

    @ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.

  • gujjuchokkra
    pratikd (@gujjuchokkra) reported

    @ViCustomerCare lot of issues now deactivated ir but still getting charged

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare @ViCustomerCare you said ownership cant be transferred if there's no blood relation .. however, the person, your Vodafone store executive, who advised me to "send any of your friend in mumbai to take your number so that it is blocked and not available to anybidy else, you can change the ownership from her later" - as a method to keep my 12 yrs old number with myself, after one unnecessary and non-notified deactivation, WAS WRONG ? WHY YOUR EXECUTIVES ARE NOT PROPERLY TRAINED ? WHY YOU ARE SAYING DIFFERENT FROM WHAT HE ADVISED ? WHY WILL A LOYAL 14YR OLD CUSTOMER SUFFER DUE TO YOUR EMPLOYEES MISGUIDANCE ?

  • aadi_9325
    Aditya Ghodke (@aadi_9325) reported

    **** you @ViCustomerCare your internet sucks

  • manishmalaviya
    Manish (@manishmalaviya) reported

    @ViCustomerCare Hi ! I truly feel you want to make things right. Regarding my concern, please help with the direct contact number for further assistance to explain things Manish

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    Disappointed with @ViCustomerCare charged for a data plan activated on May 9 that never worked. It's been 10 days with 0 bytes of internet. They want me to pay. Falsely closed my complaint C003-149350065273. Reverse the charges & fix my bill. Terrible service!

  • kingvivek
    Vivek R. Vora (@kingvivek) reported

    @ViCustomerCare manytimes people complained that my number is out of network while im seating at same place when after 15 minutes or half an hour call connects. raised complaint via app 3 days ago issue still not solved.

  • gujjuchokkra
    pratikd (@gujjuchokkra) reported

    @ViCustomerCare still issues not resolved

  • jhansirao1
    Jhansi Rao (@jhansirao1) reported

    @ViCustomerCare Check the DM ! @ViCustomerCare regarding the same issue.

  • Aanand0512
    Anand (@Aanand0512) reported

    @ViCustomerCare @ViCustomerCare Your team asked me to wait 72 hours for SIM home delivery booked on 16 May. That time is now over and still no delivery or update. No response from support either. This is highly unprofessional and misleading. Resolve this immediately. #Vi #PoorService

  • delta_force106
    Military Veteran (@delta_force106) reported

    @ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.