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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: New Delhi, Hyderabad, Bhopal, Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, and Sūrat.

CityProblem TypeReport Time
New Delhi Phone 48 minutes ago
Hyderabad Total Blackout 8 hours ago
Bhopal Internet 8 hours ago
Guwahati Internet 1 day ago
Alīgarh Internet 1 day ago
Kanpur Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • igsj99
    Gulab Jangra 🇮🇳 (@igsj99) reported

    @JioCare @ViCustomerCare Could you please solve this issue. My number is connected with so many accounts. I cannot afford to lose my number.

  • Ramendratrived2
    Ramendra trivedi (@Ramendratrived2) reported

    @ViCustomerCare Sir, I reside in Purwa Tarauha village, District Chitrakoot (PIN 210205). I have filed complaints numerous times, yet no resolution has been reached. You people simply keep saying that the issue will be resolved within 24 hours, but in reality, nothing happens.

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare What I still don’t understand is: If my number hd active validity and KYC ws already linked to my Aadhaar, y ws it stopped in the first place? And if verification was needed, why is reactivating an existing customer’s number made so difficult?

  • Khan_Aizawl
    I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported

    @ViCustomerCare Despite recharging 349 rupees pack regularly, I rarely get the service I expect due to constant network problems. If this continues, I'll have no choice but to port my number to another network soon.

  • syed_5442
    Syed Mohammad (@syed_5442) reported

    @ViCustomerCare No 4G .. No 5G.. Noo have network some time come 2-3 bar that’s it even X video can’t running In open space

  • Soupayan_97
    Soupayan Dutta (@Soupayan_97) reported

    @ViCustomerCare On ₹579 plan, data cuts from 2GB limit & stops when over, despite full 5G signal. Done all steps told by your executives. Don't blame my 5G phone, signal is full. This is your backend mapping glitch. Fix it ASAP! #Vi5G

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare still waiting for your support team to get back…

  • SimplyNG24
    Nitten G (@SimplyNG24) reported

    Hi team, @ViCustomerCare Both 2G and 4G networks are down since 12 pm in parts of Katraj. This is a major outage! Messaged my active Vi number.

  • manishmalaviya
    Manish (@manishmalaviya) reported

    @ViCustomerCare Hi ! I truly feel you want to make things right. Regarding my concern, please help with the direct contact number for further assistance to explain things Manish

  • delta_force106
    Military Veteran (@delta_force106) reported

    @ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.

  • ishansk
    Ishan S Khairkar (@ishansk) reported

    @ViCustomerCare i have booked new prepaid sim on 23 april and it out for delivery on 30. That time i am out of station. The executive cancel my order. I went to vi store today they take more then half hour and said this no available for postpaid connection only. Please help.

  • Voiceofpk510
    Pawan kumar (@Voiceofpk510) reported

    @ViCustomerCare Very worst Vi system my sim card not delivered in 5 days

  • vega_yaa
    sco2084 (@vega_yaa) reported

    @ViCustomerCare There is mobile range/network issue in my area. Service request is raised. Please have a look as soon as possible #Kudal #Sindhudurg #Maharashtra

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare What's the update on this?? Customer service is absolutely pethatic. Neelam advisor, I would love top officials listen the call center quality of work. Poor, 3rd class. Let know otherwise I will port all my numbers.

  • mishtidoiiii
    villanelle (@mishtidoiiii) reported

    Why aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence

  • FarooquiFahad0
    Farooqui Fahad (@FarooquiFahad0) reported

    Dear @ViCustomerCare I'm facing an issue with your mobile data service. The internet speed is extremely slow and often not working at all, despite having an active data plan. This problem has been continuing for the past few days. Please resolve this issue as soon as possible.

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare i am expecting a reply or a call. My network issue is not yet fixed

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare Hi!! I am still waiting for revert or action. The way Vodafone taking my case it looks like there is no interest in providing resolution. Let me confirm otherwise I will port my all numbers

  • SHeisenbergg
    Walter White (@SHeisenbergg) reported

    @ViCustomerCare pathetic service by your company. My sim card is on hold since 2 days bcz of some minor address error. Imagine if someone is in critical condition. Even after submitting adhar details you are still stopping services of customer. Will meet in consumer court

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it

  • KumarMausum
    Kumar Mausum (@KumarMausum) reported

    @ViCustomerCare If there will be any competition between you and BSNL regarding who can give the worst services ever , then I think VI will emerge as a winner 🏆. Congratulations for the worst ever telecom service provided by U.

  • shubham_220123
    SHUBHAM YADAV (@shubham_220123) reported

    @ViCustomerCare Dear VI, Please fix the problem in my area. I get only 1 bar of network due to poor network condition. Place a new tower or fix the existing tower so that your users get better connectivity. Location:- KNOWLEDGE PARK 2, GREATER NOIDA.

  • avais2014
    raza (@avais2014) reported

    @ViCustomerCare since morning, I can't see any network on my mobile,. Tried setting network manually not working, tried restarting mobile not working, tried enable and disable mobile not working, removed sim card, clean it still not working Is it Global issue or only me?

  • RameshKumatagi
    Ramesh Kumatagi (@RameshKumatagi) reported

    @ViCustomerCare Complaint was closed but the issue still exists. What's the point of complaint if it can be just closed without contacting/confirming from customer

  • Mggarg
    Mridul Kr Garg (MKG) (@Mggarg) reported

    @ViCustomerCare Does Vi CC team gives response on the posts only? Why don’t they respond when the customer DMs them?

  • patelatul95
    ATUL PATEL (@patelatul95) reported

    Dear @ViCustomerCare @reliancejio There is no network coverage in gangtok. Please do something for this inconvenience caused due to no network.

  • dineshakshi
    Nisha (@dineshakshi) reported

    @ViCustomerCare Today is 14 May still no solution finally I am delinking the number and will port out as suggested by your social media executive

  • only_shinji
    Vinod Sharma (@only_shinji) reported

    @ViCustomerCare Haven’t heard anything after this from your end neither the issue I have raised is resolved. Please update me with the status of the issue raised.

  • Saurovbiswas5
    Mr.Saurov (@Saurovbiswas5) reported

    @ViCustomerCare I am paying for a 2GB daily data plan, but I am unable to use even 10MB a day because the network is practically non-existent. My phone has become useless—people cannot reach me, and when a call somehow connects, the voice breaks constantly, making communication impossible.