Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Kawardha, Patna, Ranchi, Udaipur, Kolkata, Jaipur, Nashik, Guwahati, Thiruvananthapuram, Delhi, Wardha, Kanpur, Sūrat, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 5 hours ago |
|
Kawardha
|
Total Blackout | 8 hours ago |
|
Patna
|
Phone | 9 hours ago |
|
Ranchi
|
Internet | 10 hours ago |
|
Ranchi
|
Internet | 11 hours ago |
|
Udaipur
|
Internet | 17 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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RJIO GAMING (@DPisPLAY) reported@ViCustomerCare @ViCustomerCare Please cancel my prepaid MNP SIM order DCHD14082642934 and issue a full refund. 2 days passed with no delivery and the status is still “Out for Delivery.” Very disappointing service.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare FINAL FORMAL WARNING: I strongly object to the way your customer-care representative spoke to me in a loud and threatening manner regarding the disputed ₹210.17 Vi Movies & TV auto-renewal charge.
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Gaurav singh 🇮🇳 (@Gauravgs678) reported@ViCustomerCare is doing unfair trade practices. After I ported out to @reliancejio , they keep bombarding me with calls, spamming, and threatening to block my number. The “port steps” they share are actually to cancel the port. @trai please set a limit on such calls.
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Happy Verma (@HappyVb5671) reported@ViCustomerCare whenever someone calling me, my 5g network will switch to 2g, why?? its 2026, atleast call quality should be good if you cannot compete Jio or airtel, i have put my number to your DM message. @TRAI
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare I ll book a complain regarding network from vi app no action
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare I understand the privacy concern, but please send your network team to physically check the connectivity first. I will remove the location from the public timeline after your team verifies the issue on the ground. Please inspect the network inside homes, streets and rooms
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DigVijay Singh (@Digvijay_51) reportedHello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.
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Ashish Shah (@AshishS87919850) reported@ViCustomerCare No trust in your explanations. I will find the law and rule whether a service provider in India can deny to furnish printed bill or not. I AM HAVING RECORDINGS 9F REPLY RECEIVED FROM YOUR CUSTOMER SERVICE DEPARTMENT IN WHICH THEY CLEARLY DENIED.
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare messaged me that the issue was escalated and resolved but what was the resolution? Unclear??? Instead they just sent me a link to do a new recharge. Peak customer negligence and leaving them to buy new packs. I am requesting to port my number. Pls lmk the steps.
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Ankit Kumar Yadav (@yadhu2026) reported@ViCustomerCare Ongoing recharge going on but net was not working why this problem again again always
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KS⚡ (@Bobstone0001) reported@ViCustomerCare My network has been poor for 6 months weak signal & extremely low data speeds. Despite repeated complaints and providing proofs, they’re closed as “resolved” without field inspection or improvement. ID: APR-V02172007730 Please inspect & fix the issue.
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Raval Yash | GJ | (@yashraval77) reported@ViCustomerCare I don't want to talk with any representative. Because I already spent so much time to explain my complaint but @ViCustomerCare only doing time pass not giving any resolution, only false commitment.
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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SAM SOVERIGN (@SamSoverign) reported@DoT_India @TRAI @ViCustomerCare Force Vi to stop this. Regular numbers like +919076025343 are still being used for sales spam. Under what provision is this allowed? Issue a clear direction to Vi now.
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Sajal Agrawal (@Esajeael) reported@ViCustomerCare Something is seriously wrong with Vi. They delivered the sim in more than one week after multiple deadline misses and follow ups. Now, the sim is not activated. It has been 6 hours that they delivered the sim. What a service @ViCustomerCare
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Harivelan (@harispa90) reported@ViCustomerCare I am extremely disappointed with the service regarding my prepaid SIM order DCHD14082609350. The SIM was scheduled for delivery on 15/08/2026. please provide a response: 1. Will my SIM be delivered? 2. If yes, please provide the exact delivery date.
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Vinod Kumar (@Vks22691001) reported@ViCustomerCare Very poor network. Server not reachable. Difficult to call.
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NEETEESH KASHYAP (@Iam_neeteesh) reportedPorted from Jio to Vi. Got SMS saying SIM activated on 13/08/2026, but all incoming calls are showing "Invalid Number". Bye Jio, but Vi please fix my network issue! @ViCustomerCare mo 9334932852
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BALA (@Balasoundar1309) reported602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare I will escalate it through the Vi Appellate Authority, Department of Telecommunications/CPGRAMS and appropriate consumer grievance authorities, along with all bills, screenshots, complaint references and your responses as evidence.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare Give me one good reason to stay. Your plans offer zero value, and customer support has been completely misleading. Why shouldn’t I just port my number to @airtelindia or @reliancejio today?
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Sagar Bhagat (@iSagarBhagat) reportedDear @ViCustomerCare, I recharged ₹239, which includes a JioHotstar subscription. But JioHotstar is still asking me to pay again. Vi app → Benefits shows the subscription is included, yet the content isn’t available. JioHotstar says Vi needs to resolve it. Please fix this ASAP
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Sai (@sai_vss) reported@ViCustomerCare @VodafoneIN_News Very disappointed with Recharged my Vodafone number recently hoping the service had improved, but the network still doesn’t work properly at my location the same issue I’ve been facing for almost 2 years.
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Amita Verma (@amitaver) reported@ViCustomerCare My problem remains unsolved and I have no option but to port to another provider. There seems to be no interest on your part to resolve the issue.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ # tags Vi customer care and consumer forums to protest the inability to recharge minimum amounts or short-term data packs without buying a service validity plan, calling it an unfair compulsion during urgent needs or to keep the SIM active
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Muhammad (@Praise1360) reportedPaying 100% bills for 0% service. Facing pathetic internet speed for the last 20 days. Multiple complaints on X ignored. Fix this immediately or I am porting out. @ViCustomerCare @ViBusiness #Vi #VodafoneIdea #PoorService
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Lavkush Gautam (@gautam_lavakush) reported@ViCustomerCare your network is very poor, Please improve your network quality.
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✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@NOT_UNIQUE_00 @ViCustomerCare @jagograhakjago uncle - #vodafoneidea prices in assam is different from mumbai prices in j&k is different from kolkatta prices in orissa is different from delhi less privileged states/cities pay less - any problem?
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🆈🆂 (@OfficialKs_Y) reported@ViCustomerCare Unacceptable service delay. Ordered SIM on 14th Aug (Order ID: DCHD14082610522). Promised delivery Tuesday evening, rescheduled to Wed morning, then told it's on "priority." Still not delivered. Need an immediate status update from the local executive.
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jsn (@javed_noorsumar) reported@ViCustomerCare @jagograhakjago @consumerforum_ Ind telecom oprtrs separate top-up for bal from combo packs that include service validity, a standard model to ensure ongoing network access revenue under TRAI guidelines that protect SIMs from deactivation for up to 90 days with sufficient balance.