Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (59%)
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Total Blackout (20%)
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Phone (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Raipur, Cochin, Shimla, Pune, Imphal, Mumbai, Lucknow, Allahābād, Guwahati, Nagpur, Bengaluru, Kolkata, Indore, Sūrat and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
Internet | |
| Raipur |
Internet | |
| Cochin |
Internet | |
| Shimla |
Internet | |
| Pune |
Phone | |
| Cochin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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$@!K!R@N
(@saikiran995989) reported
“Swathi Vodafone’s social media team is completely unfit for her role. She is not capable, provides poor service, and is a liability. Terminate her immediately. Vodafone network & support are pathetic—seriously consider your team before losing more customers!” @ViCustomerCare
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Tejas Wadpillewar
(@TWadpillewar) reported
@ViCustomerCare is the worst SIM I’ve ever used. Paid ₹1048 for “unlimited” data network was fine before recharge, but disappeared right after. Even in the city, zero signal & no internet. Support was rude. Switched to @reliancejio / @airtelindia . Feels like a total scam.
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uttam rakshit
(@rakshit_uttam) reported
@ViCustomerCare vodafone is the worst network here in delhi. Don't port to vodafone. Your life will become hell.
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कल्पेश भरणकर
(@kalpesh_bh) reported
@ViCustomerCare Whats the point in sharing my number with you, I hv clearly mentioned the area pincode asked your engineer to check the network speed in that area and resolve the issue what special assistance are you going to give me since the problem is not with my number but in mentioned area.
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Saadnoman Sayyed 🏴
(@SaadnomanSayyed) reported
@ViCustomerCare your vi app says not connected to network whereas ookla says internet available. Whom to trust now ??
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$@!K!R@N
(@saikiran995989) reported
@ViCustomerCare “Vodafone Team – your social media staff Swathi has shown the worst behavior. She is not even able to communicate properly. Already Vodafone network is the worst, and now employees also show the same attitude. I am proceeding legally and filing a case against
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Priyanshu Patidar
(@Priyanshu004) reported
Hello @ViCustomerCare and @JioCare I want to port my mother's VI sim to Jio but when I am unable to generate UPC by sending sms to 1900. I connected with Jio service centre for the same and they asked me to connect with you regarding this issue. Please help.
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Darshan Gawde
(@darshanhbk) reported
@ViCustomerCare I have shared all the proofs on email with my bank statement and amount which got debited from my account for a failed recharge. I have still not received my refund. What kind of service is this?
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Manish
(@Manish77110197) reported
@ViCustomerCare Paying my bills on time but still can’t use my SIM. No updates from support—how is this my fault? @ViCustomerCare
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$@!K!R@N
(@saikiran995989) reported
🚨 WARNING 🚨 Vodafone users, beware! ❌ Do NOT port your number or start a Vodafone SIM. Their service is unreliable, and customers are left frustrated and ignored. Stop giving your money to poor service! #VodafoneFail #CustomerAlert #AvoidVodafone @VodafoneUK @ViCustomerCare
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ranting155
(@ranting155) reported
@ViCustomerCare network ain’t working right ,so annoying
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Md Nadeem Akhtar
(@imnadeem451) reported
Your service is the worst I've ever experienced. I've used @JioCare and @ViCustomerCare, and their services are far better. I demand a proper resolution and compensation for the classes I've lost. My phone is 5G compatible, and I've even tried going to the roof for a better signa
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Saadnoman Sayyed 🏴
(@SaadnomanSayyed) reported
@ViCustomerCare last month their so called unlimited data pack got over 1 day earlier and they accepted it was technical issue but no compensation provided.
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Monis Adan
(@monisadnan259) reported
@ViCustomerCare @DoT_India @TRAI How can a customer complete re-verification if Vi itself fails? Please restore my father's 22-year-old number (98354XXXXX).
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$@!K!R@N
(@saikiran995989) reported
@ViCustomerCare Swathi from Vodafone’s social media team has verbally abused me. This behavior is unacceptable. Terminate her immediately or I will escalate legally and file a case. I will continue to report and follow up daily until this is resolved. 😡”
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$@!K!R@N
(@saikiran995989) reported
“Vodafone – Enough is enough! Your network is pathetic, customer care is careless, and now your social media response is the worst. I demand my issue to be resolved immediately, or I will escalate legally and to consumer forums. Resolve this ASAP! @ViCustomerCare
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Sunder
(@Sunder0003) reported
@ViCustomerCare once again issue resolved by himself poor quality of customer support..they are not able to resolve issues.
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Saadnoman Sayyed 🏴
(@SaadnomanSayyed) reported
@ViCustomerCare worst horrible, fraud network. Didn't even care to call back just scripted replies to tweets
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$@!K!R@N
(@saikiran995989) reported
@ViCustomerCare 🚨 Very Very Worst Network Alert 🚨 Vodafone Idea is the most frustrating service provider. Please DON’T PORT your number to Vodafone and DON’T BUY Vodafone SIMs. The service, network & support are absolutely disappointing. ❌📵 @VodafoneUK @VodafoneEgypt
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Shubhajit Dey
(@Shubha_De) reported
@ViCustomerCare @TRAI @MIB_India facing several call drops and and slow internet can't send sms
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yusuf
(@yusufyaps) reported
The internet speed is so **** @ViCustomerCare @TRAI , I complained a week ago and then closed it but still the internet is ****** + now I'm not able to complain on the app, it says you can't complain when your previous one is in process but it is closed . i hate VI
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Roy
(@koushikray078) reported
@ViCustomerCare Scammer Scammer Scammer Scammer this people scammed me Now I can't go to work because of no internet I paid freaking 1048 rupees and sitting in home with no internet pure scam never gonna recharge or stay with VI changing to any other sim
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Manish
(@Manish77110197) reported
@ViCustomerCare Paying my bills on time but still can’t use my SIM. No updates from support—how is this my fault? @ViCustomerCare
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Nitin Kumar Vishwakarma
(@mr_nitin__45) reported
@ViCustomerCare 🤬🤬🤬🤬🤬🤬🤬🤬 Bad network speed very slow
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saurabh mishra
(@ebd8e930328c445) reported
@ViCustomerCare 25 day complaint network problem not resolve very bad service vi company
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Kiran Choudhary
(@KChourday) reported
@ViCustomerCare I requested cancellation of my prepaid SIM in July 2025 via email & even spoke to your customer care. No action taken despite 3–4 follow-ups. Today (24 Sept) I’m getting calls for due payment—why should I pay when I stopped using the number long back?
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Amrit Sreenivas
(@AmritSreenivas) reported
@ViCustomerCare @ViCustomerCare I don't want a physical SIM to be delivered but require an eSIM that I can scan from email for my main number. An issue I have is that I have 4 additional numbers (3 normal & 1 data) under the main number back in India, do I need to port them individually?
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sunsparx@gmail.com
(@sunsparx) reported
@ViCustomerCare I am unable to pay the postpaid bill because the OTP is going to the SIM, which is not accessible as it is inside my CCTV camera. If the OTP goes to my registered email ID, then I am able to pay the bill. In the past, sometimes the option to write down the email ID also comes along with the mobile number. Sometimes it doesn’t leading to delay.
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Nitin Kumar Vishwakarma
(@mr_nitin__45) reported
@ViCustomerCare bad network speed very slow
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Saadnoman Sayyed 🏴
(@SaadnomanSayyed) reported
@ViCustomerCare I want a damn call back from your side now or consider this month as last with, I ll switch to @airtelindia