Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (20%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Jamshedpur, Pune, New Delhi, Panaji, Kolkata, Vadodara, Indore, Delhi, Hyderabad, Bengaluru, Bilāspur, Mumbai, Jaipur, and Gopālganj.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
1 hour ago | |
|
Jamshedpur
|
Phone | 7 hours ago |
|
Pune
|
Phone | 14 hours ago |
|
New Delhi
|
Internet | 23 hours ago |
|
Chhindwāra
|
Phone | 23 hours ago |
|
Panaji
|
Phone | 1 day ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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N4M Media (@News4masses) reported@viiikashere Exactly what happened with another client of @ViCustomerCare whose very old @VodafoneGroup phone was also blocked all of a sudden leaving him scrambling for Bank and Aadhaar acces . Shame on Vodafone and also the Regulators regulating but overlooking such a terrible fiasco.
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Vidyut (@Vidyut) reportedIndia just no longer works as expected at any level. So another mobile service nightmare. This time from Vi. Went to Vi outlet near Virar East station for a new SIM, because old Idea SIM has stopped sending SMSs and nobody knows why. SIM is in mom's name, so getting new one also means change of name. First trip - you need deceased person's original Aadhaar - not copy - or you can't get SIM even if you have death certificate and copy of Aadhaar. Because they are that stupid. UIDAI may say anything, but Vi's employees don't know that ANY copy of Aadhaar is as good as the original, because they haven't entered the digital age yet. Absolutely rude fellow wouldn't accept the facts. "Want original Aadhaar." But India be jiski lathi uski bhains, so even if he was dead wrong, I had to go home, find my dead mother's Aadhaar card, return if I wanted the SIM work to be done. Trip 2. Obnoxious fellow has his own rules. Vi seems to think transferring number to another person is free, and cost for replacement SIM is 75, but I was charged 450. Cash. Still, it was easier to pay than argue with all my banking stuck with this stupid service. Paid. Identity verified. Card issued. Documents, cards, packed up, I get up to leave. And then the ominous warning - the sort you get with one hand on the doorknob and a foot out the door. "SIM should activate in 2 hours. If not, come back here." He probably knew he'd ****** something up, because it's been over 18 hours and... SIM isn't active. Will need Trip no 3. Shared auto cost per trip is Rs. 40. No telling that it will work even now. Without that SIM, I can't spend my money, because GPay, mobile payment apps need to be able to send SMS from the SIM to activate it. I can't port the number out because guess what, I need to be able to send SMS for that too. So **** you @ViCustomerCare
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Harish (@excalibur_xc) reported@santhoshsivan_ @ViCustomerCare is the worst!
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Mohammad Huzaifa (@mdhuzaifa_7) reported@ViCustomerCare My area has very inconsistent 4G network, and no 5G network even tho my city has Vi 5G
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Trilok Chand (@TriloKChnd) reported@ViCustomerCare Phele network to thik kro
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Sunder Lal (@sunderlalrwr) reported@ViCustomerCare No improvement of network in last 10+ years with my number... How much I have to wait 😭😭
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Vidyut (@Vidyut) reportedUpdated gem from @ViCustomerCare Got a call asking if I wanted a new number or keep the same number after converting to postpaid. I said I don't want to convert to postpaid. I just need a new SIM. Guy says they can't do that. It can only be postpaid. I said I have paid for a plan until July 2027. Why would I want postpaid? So he told me to call 199. Already have. No way to talk to a human. He said he'll tell somebody to call me. Nobody did. So he can't help me, unless I want to waste my plan and pay for the more expensive postpaid. So basically, a prepaid card can't be replaced/upgraded to 5G in Vi? Giving it a couple of days before approaching a consumer court.
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D (@ThirdReich01945) reported@ViCustomerCare If it was really changing then I wouldn't be suffering from low internet, don't tell me to tweak, fix yourself first
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iam_arish_aribam (@ArishAribam) reportedYo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare
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Thamaraiselvan (@LThamaraiselvan) reportedIs your 5G internet service available everywhere in the Kodaikanal hill areas? @ViCustomerCare @TRAI
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Gen AA (@Thegen_aa) reported@ViCustomerCare Don't just exist to prevent a duopoly; actually compete. Fix the signal bars and connectivity, and watch how fast subscribers rally behind you.
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anony_24 (@24_anony) reported@ViCustomerCare Bro, in Navi Mumbai, your network is the worst
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Bikash Mishra (@BikashMish18721) reported@IndianTechGuide We support @ViCustomerCare
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Vaibhav Sharma (@VIBSROCKER) reported@ViCustomerCare I have already ported to airtel last evening due to poor network issue at my work place
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🍁SAGAR🍁 (@varpe_sagar) reported@ViCustomerCare @Hanjigill U guys should have data where network is weak, not working. U ask customers like there are only 2 3 complaints.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another agent, same empty paragraph. No number disconnected. No public update. Just “noted”. This is not support. This is stalling.
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dhruv (@aplanetist) reported@ViCustomerCare I am disappointed with your services, using your ₹859 recharge where it was mentioned that this plan includes unlimited 5G, but after my 1.5GB limit the network stops working. I tried calling customer care, but the call bot does not help me connect with a human.
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Jay (@jayhulke) reported@ViCustomerCare @ViCustomerCare , here is my area pin code 442301, please let us know if 5g service is available here so that i can port here
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Gill (@Hanjigill) reported@ViCustomerCare Instead of spending so much money on promotion, you should fix the network with that money. That would make a lot more sense.
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Mihir (@mihirmodi) reported@ViCustomerCare @10Aura0 Users network indicator is not ad inventory for your brand campaign. There is no "information" to show there. Users understand that this does not affect functionality, they just don't want branded messages on their phone's UI
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Sahabul (@sahabul_3) reported@ViCustomerCare Please exit Assam circle if not unable to maintain business....🙏 20-30% 4G network coverage only
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Arif (@Arifyaseen11) reportedBut vi customer care service is not quick They are making me wait a long time, and even then, they aren't connecting me to customer care. Please help.🙏 @ViCustomerCare
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare All money paid for promotion that’s why worst service worst customer care , worst plans and worst network. Please don’t fall in the trap
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Responsible Citizen (@FootyLover72) reported@ViCustomerCare All the money you spent on SRK to get him into advtz No change will be there other than increase in rates with same old worst service
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Devendra (@Devendr05429343) reported@ViCustomerCare vi team what the nonsense service my issue not resolved also your team not contact me, if you want to port in jio then ok.@JioCare
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Sanjay Kumar Saini (@SanjaySain34773) reported@ViCustomerCare Slow network speed
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🅑🅘🅑🅗🅤🅟🅡🅐🅢🅐🅓 (@7bibhuprasad) reported@ViCustomerCare Worst ever faced by this network
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Laxdip (@GautamLaxdip) reported@ViCustomerCare Network change kr mc pahle..
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Anmol (@Anmolians) reported@ViCustomerCare Fix your network first
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Adil Faizi (@adeel9026) reported@ViCustomerCare Still no update on my postpaid to prepaid request despite multiple follow-ups, store visits, and payment done as instructed. It’s been almost a month with no resolution. I cannot wait anymore—will be forced to switch to another network if not resolved immediately