Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (25%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Chhindwāra, Pune, New Delhi, Kanpur, Jaipur, Hanumāngarh, Jodhpur, Guwahati, Nāgaur, Kota, Bengaluru, Cochin, Mumbai, and Gangtok.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 17 minutes ago |
|
Kolkata
|
Total Blackout | 24 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen Vijay Fan (@NaveenVijayFan_) reported@ChennaiIPL @ViCustomerCare Worst Captain Ruthraj 🤧🤮🤡💩
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RKP (@rkp2028) reported@ViCustomerCare Even don't hav enough tym to solve problems
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare I dont want your same DMs saying "this is our policy of delinking" .. Write your explanations RIGHT HERE - HOW YOU WANT TO HELP/COMPENSATE A CUSTOMER WHO WAS GIVEN FAMILY PLAN BY YOUR STORE MANAGER KEEPING HER IN DARK ABOUT THE EXTRA PAYMENT AND DELINKING COMPLICATIONS ..
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Piyush Kumar (@krpiyushh) reported@Akshit_Sar @ViCustomerCare To use unlimited 5G, the network must be connected to 5G band not 5G mode. To check this, use netmonster app.
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surendra sah (@Surendr30121978) reported@ViCustomerCare Same reply, rudely force me to recharge. While there is no network signal, why do I pay a minimum of Rs 179/-. Share UPC for porting. Don't waste time.
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toyclubaw (@parween_sa39104) reported@ViCustomerCare @airtelindia I have been a loyal customer of vi since 1 year but now they are ignoring me I dm them here emailed them ignored they are giving me delay and delay to reset just one thing their agent just saying it will reset but never happened and never transferred to desk bye vi @airtelindia
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Deepak Nikose 🎶💤🏔️🐕 (@DeepakNikose3) reported@ViCustomerCare I know nothing is going to happen. I have no choice but to use your snail paced service, the other two are hopeless as well and the one remaining seems to be searching signals on the moon.
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Tarun Gupta (@_tanygupta) reported@airtelindia : your services sucks.. I am fed up with your prepaid services. Looking for an alternate now.. @reliancejio or @ViCustomerCare . Airtel has been looting me for weeks and there is no way to connect a human agent. IVR doesn't solve all issues.
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Urgent network issue still pending deesa and palanpur issue battery bhi bat bar utar Raha hai and network bhi nai aa raha hai Why you v i people not revert since last long time Dear Trapl help
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Kush Agarwal (@kushgrwl) reported@MindOfBharat @ViCustomerCare @reliancejio Then problem got solved?
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Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported@ViCustomerCare No response on DM/X support even after repeated follow-ups. Multiple failed SIM/eSIM activation attempts, online eKYC not working, still taking payments and forcing doorstep KYC. Very disappointing service experience. Need refund and immediate resolution.
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Jhansi Rao (@jhansirao1) reported@ViCustomerCare Thanks for the update. Please ask your technical team to update the complaint details from "speed concern" to total lack of internet connectivity.
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Mahipal (खंडेला) (@Devanda2Devanda) reported@ViCustomerCare Suddenly my Vi SIM has stopped getting network. No signal and unable to make calls or use internet. Please check and resolve this issue immediately.
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Roy Kurian (@royykuriann) reported@ViCustomerCare My Vi number ending 4565 was disconnected on 13-May-2026 due to pending DoT reverification. I’m in the UK and unable to travel now. Sent multiple emails with documents but no response from customer care. Number active since 2009, . Please help urgently 🙏
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Kush Agarwal (@kushgrwl) reportedSuddenly since 7pm no mobile network on my phone. Tried every solution mentioned on the net. Buggers at @ViCustomerCare don't even have a functional helpline. Has anyone ever faced such an issue? What's the solution. P
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𝗩𝗶𝘀𝗵𝗮𝗹 𝗚𝗮𝗷𝗷𝗮𝗿 🇮🇳 (@VishalBhardiya) reportedt's 2026 and @ViCustomerCare still hasn't enabled RCS messaging support for iPhones in India. iOS 18 features are useless without proper carrier support. When will Vi users get this basic update? @VodafoneIdeaIN #RCS #Apple
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Anand (@Aanand0512) reported@ViCustomerCare It’s been 3+ days since I booked a VI SIM home delivery (16 May) and there is still no update or delivery. No response from home delivery support, and 198 is just redirecting without resolution. This is unacceptable service.
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Pooran singh Rathore (@Piyush_Rupawat) reportedHi,@ViCustomerCare You are turning out to be my worst experience, today again got an issue which is of no incoming, no outgoing and no internet connection. I have an active recharge 5G pack of 2 months and checked everything it's all okay. Pls look into it. #Vi #customerservice
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Kapil Saini (@KapilSaini3) reported@ViCustomerCare network is not coming in number 8955141830, please help alternate number 7976687772. Not able to connect to customer care on 198.
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Vikash Sinha 🇮🇳 (@vikashkbr) reportedI purchased a SIM online from official website of Vi, but it has been 3 days and neither have I received any call from your team nor has the SIM been delivered. If you cannot provide proper online service, such services should be discontinued. @ViCustomerCare
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Aditya Ghodke (@aadi_9325) reported**** you vi internet @ViCustomerCare & internet is not working , and your customer care service not responding.
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आkanksha (@K_Aakanksha) reportedExtremely disappointing experience with @ViCustomerCare Paid for a 15-day international roaming pack during overseas travel, but my SIM barely worked and caused massive inconvenience throughout the trip. Now even after returning to India, there is no network at all.
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tricky (@VivekDu04199480) reported@airtelindia this is my last day to hold your sim in my phone After that I will change my wife and mom and dad mobile number converted in the @ViCustomerCare My problem is Internet is not working in my location last 40 days Tatti Airtel company @airtelnews
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SHIVAM MISHRA (@Shiwambrh) reported@ViCustomerCare very poor network same issue and same location
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Angkur (@angkursarma) reportedI have decided to port my number. @ViCustomerCare . Please dont disturb me by calling again and again now. Your network and service both have gone downslided.
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Kush Agarwal (@kushgrwl) reportedBeing denied mobile network since last 18 hours by @ViCustomerCare They are unable to diagnose the issue!
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Rahul Adhikary (@RahulAd97994778) reported@ViCustomerCare I reacharge 21.05.2026 previous day, 399 super Hero pack ,but vi app shows 301 GB use , how is this possible. I contact vi customer care but not connecting,
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Mehul Jain (@mehultool) reported@ViCustomerCare @ViCustomerCare such a pathetic service no response yet ...such a poor service
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Vikram Singh / विक्रम सिंह / વિક્રમ સિંહ (@vikram_scmit) reported@ViCustomerCare is there any network 🛜 problem in Jaipur, I am having 2 VI SIMs and both showing No Service. I have tried all troubleshooting tricks, still there is no any Signal.
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Nitin Kamalasanan (@nithin_kamal) reported@ViCustomerCare Correction it's @Airtel_Presence network.