Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 09/22/2023 10:15

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • Internet 46.81%


  • Total Blackout 26.44%

    Total Blackout

  • Phone 22.09%


  • E-mail 3.36%


  • Wi-fi .79%


  • TV .52%


Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Imphal, Shillong, Chennai, Guwahati, Kolkata, Ambāla, Ahmedabad, Delhi, Agartala, Vadodara, Pune, New Delhi, Cochin, Noida and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaImphal Internet
IndiaShillong Internet
IndiaChennai Phone
IndiaGuwahati Internet
IndiaKolkata Phone
IndiaGuwahati Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rohanpalmur70 Rohan Palmur (@Rohanpalmur70) reported

    @ViCustomerCare Your customer care service is one of the worst

  • AzizMazumder2 Aziz Mazumder (@AzizMazumder2) reported

    @ViCustomerCare From last few days I am experiencing very poor Internet service. I am having 2g signal instead of 4g. Please resolve the issue.

  • GAB_Indian Gajanen A Bhardi (@GAB_Indian) reported

    @ViCustomerCare No resolution was provided ... "keep continuously updating" is not a Solution. 🤔 @VodafoneGroup @AdityaBirlaGrp

  • v_sheoran vipin sheoran (@v_sheoran) reported

    @ViCustomerCare Unable to send or receive any sms, location-Gurgaon, customer care reply wait for 5 days for resolution. 🤔🤔🤔

  • BeingTaher07 BeingTaherHusain (@BeingTaher07) reported

    I have ported in your #Vi @ViCustomerCare @VodaIdea_NEWS After my old network is turned off televerification is not happening after inserting your Vi sim card I m unable to call .plz do Needful

  • Danniel227 Danish 🇮🇳 (@Danniel227) reported

    @Kishanpatel011 @abhi_n16 @ViCustomerCare Same happened wd me also... They fixed my ntwrk issue exactly on the last day of my data pack


    @ViCustomerCare i mean how pathetic can your network and application be. I recharged a plan of 601 INR which entitles me a 3gb data pack daily for 56 days with other benefits. But it was nit mentioned that i will never be able to use that 3gb data limit.

  • Kishanpatel011 Kishanpatel01 (@Kishanpatel011) reported

    @abhi_n16 @Danniel227 @ViCustomerCare Today my data validity last date so net working is osm once i will recharge data pack then network going worst. #vodafoneidea

  • Sandeep_2K Sandeep Krishnan (@Sandeep_2K) reported

    @ViCustomerCare disgusted using your network… such a pathetic connection. Seriously guys what on Earth are you configuring? Using is just coz my company uses VI. Thank god I changed my personal connection to @airtelindia

  • Shabbirento Shabbir Raza Khan (@Shabbirento) reported

    @ViCustomerCare No this is out of ur capacity. Most of my friends also throw ur sim. I hv some important use 1 month then I will switch to other provider. I have complaints many time but it was never rectified for 1 yr or more.

  • nairgur Jinachandran (@nairgur) reported

    @ViCustomerCare Unable to send or receive sms. And unable to contact Customer Care. Your IVRS has selected options and no option to speak to executive. Have raised a complaint but no possibility to followup

  • ashokjhlldh भारतीय कुमार अ100क (@ashokjhlldh) reported

    @ViCustomerCare But what about you do fraud with customers like me. No solution about complate done on your 199 C/care number. Payment made from UPI ref 117212065050/vodafoneldea/vipref@hs from ICICI Bank on 21.06.2021. Deducted from my account. Still not received return

  • SultanImr Sultan Imran (@SultanImr) reported

    @ViCustomerCare very bad Vi service today again internet not working day or 2 there issue with internet with Vi my geo people are not able to do WFH DUE TO POOR INTERNET SERVICE OF Vi. Pls sort this issue now and save people's jobs..hope issue will get sorted

  • RghvGrv Gaurav Ashish 🇮🇳 (@RghvGrv) reported

    Hey @ViCustomerCare , I have complaint many times about your speed network but still u didn't response. So it's time to change your provider and go to other network like @JioCare @airtelindia

  • sarvesh_chau सर्वेश चौरसिया (@sarvesh_chau) reported

    @ViCustomerCare This is the reason i am going to made my mind to switch from this operator. Your team is not even responding my query on DM or tweeted details .Please check asap and respond . #worst #Vi

  • Krishna34867390 Krishna (@Krishna34867390) reported

    @ViCustomerCare The contact No. Is .9758773645 not working properly with 2g cellphone. And the alternate no. Is 7351751511

  • pravin73ara pravin rai (@pravin73ara) reported

    @ViCustomerCare Without providing network all over india nd generating bill every month. If you can't provide network all over india like leh nd kashmir then you people should not generate bill too.

  • rajnishk_singh Rajnish Singh (@rajnishk_singh) reported

    Hi @VodafoneIdeaIN @ViCustomerCare Recently i have requested to port my number to @reliancejio but without my confirmation vi has raised service request for retention. Who has given you nod to raise SR fir the same. Sorry i dont want to continue with vi. Please close your sr.

  • psengupta1973 Partha S Sengupta (@psengupta1973) reported

    @ViCustomerCare We have 4 vi numbers. Experiencing very poor network data speed Kolkata. Hope Jio will be better.

  • Neha72637319 Neha (@Neha72637319) reported

    @ViCustomerCare Send just now..i degraded the plan from RedX to 699 one..as i was continiously paying for service which was not delivered ..also i would like a refund on my data plan rental

  • Rajesh_sml Rajesh Sharma (@Rajesh_sml) reported

    @ViCustomerCare what a painful experience to get a corporate number to personal..I got replacement sim after 5 visits to Vi Store...still it's not working and the Store folks are asking me to visit store again... pathetic level of cut service

  • Nairizms Gireesh K Nair (@Nairizms) reported

    The stinking story of @VodafoneIN Esim available. Esim not launched. Your esim request is being processed. Your esim request cannot be processed. Why don't they hang themselves, I wonder.

  • RathodViks Vikas Rathod (viks) (@RathodViks) reported

    @ViCustomerCare Bad experience

  • VivekVe40079294 Vivek Verma (@VivekVe40079294) reported

    @ViCustomerCare very bad network I am not able to use network from previous 2 days

  • DhulapPrajakta Prajakta Dhulap (@DhulapPrajakta) reported

    @ViCustomerCare plz help urgent. Your customer services is pathetic

  • Rohanpalmur70 Rohan Palmur (@Rohanpalmur70) reported

    @ViCustomerCare They not even responding to my call. You dont care about your customer. You are just looting money.


    @ViCustomerCare your 30th went past…issue is still unresolved. Do you have any excuse?

  • mukeshagarwal17 Mukesh Agarwal (@mukeshagarwal17) reported

    @ViCustomerCare I got a duplicate sim reissued from Vi Store. Asked them if something needs to be done to activate i and they say that it will get activated on its own within 24 hrs. It's 48 now. And your support says that I've to visit Vi store again which is very far #fail

  • suraj_biniwale Suraj Biniwale (@suraj_biniwale) reported

    Tbh @ViCustomerCare has far better service than Jio.

  • Krishna34867390 Krishna (@Krishna34867390) reported

    @ViCustomerCare The Contact no. 9758773645 not working. And the alternate no. Is 7351751511