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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Vijayawada, Indore, Bhopal, Shillong, Chhindwāra, Kawardha, Patna, Ranchi, Udaipur, Kolkata, Jaipur, Nashik, Thiruvananthapuram, and Delhi.

CityProblem TypeReport Time
Guwahati Internet 11 hours ago
Vijayawada Internet 12 hours ago
Indore Phone 13 hours ago
Bhopal Internet 14 hours ago
Shillong Internet 18 hours ago
Chhindwāra Internet 1 day ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NawedMirza
    Nawed Mirza (@NawedMirza) reported

    @ViCustomerCare Everyone don't take any service from vi they have pathetic service even they will not help in case of any issue @TRAI kindly intervene

  • ViZzFans
    ✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported

    @NOT_UNIQUE_00 @ViCustomerCare @jagograhakjago uncle - #vodafoneidea prices in assam is different from mumbai prices in j&k is different from kolkatta prices in orissa is different from delhi less privileged states/cities pay less - any problem?

  • Bollywoodhq
    Bollywood.com (@Bollywoodhq) reported

    @ViCustomerCare Hi we've been told that Vodafone is blocking our website on their Indian mobile network. Can you help please?

  • 2010Prabhjeet
    Vikram dadwal (@2010Prabhjeet) reported

    @ViCustomerCare Not getting any support from you team, it's better for me to port the number now.

  • RaiSr108
    SR (@RaiSr108) reported

    It's so pathetic that @ViCustomerCare doesn't work at all. All the time slow speed, internet doesn't work, no network coverage... Wat it always play dead? So irritating & disturbin!

  • ap_technopedia
    Arihant (@ap_technopedia) reported

    Facing a serious network issue in Pune. Despite having an active recharge, I’m unable to make or receive calls or even use mobile internet on my SIM. This is causing major inconvenience. Please look into the network issue in Pune and resolve it ASAP. @ViCustomerCare

  • AbishakBalakri1
    Abishak Balakrishnan (@AbishakBalakri1) reported

    @ViCustomerCare why do u have such a worst customer service?. Ur customer care agent is so rude , harsh and unethical. Please teach them proper way to speak their customers. I would never recommend any new customer to VI . This is reason u are being dead company.

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare I do not wish to speak with the staff trained by you to be rude. Kindly give the number of the Manager, time availability of the manager and name.

  • sanjaychopra
    sanjay chopra (@sanjaychopra) reported

    @ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service

  • NishaantAsawa
    Nishant Asawa (@NishaantAsawa) reported

    @ViCustomerCare We experienced a worst time with your company. We took a mobile number which is facing issues from the start. Now without consent you have suspended the number looks like wasted interest from the store.

  • Digvijay_51
    DigVijay Singh (@Digvijay_51) reported

    Hello @ViCustomerCare, I accidentally made a wrong recharge. Kindly check the transaction and help me with a refund/reversal if possible. Recharge details can be provided via DM for verification. Please look into this matter urgently. Thank you.

  • _beingsiddharth
    siddharth sharma (@_beingsiddharth) reported

    Ordered vi fancy number sim on 17/08/26.. till now sim not delivered what type of customer service is this ?? Order ID :- SPPMPW17082675174 please deliver my sim. @ViCustomerCare

  • prashcc90
    Prashant 🇮🇳 (@prashcc90) reported

    @ViCustomerCare I’ve shared my details with you twice via DM, but still haven’t received any response. Are you guys seriously fooling customers? This is extremely frustrating . If this can’t be resolved, please help me switch my SIM back to my previous operator @TRAI

  • Abhi48533
    Abhishek Raj (@Abhi48533) reported

    Is vi network not working in bihar sharif pincode 803101 or it's sim issue? From yesterday I m not getting proper tower it's coming and going and after aeroplane mode it comes but again goes away can u check and confirm? @ViCustomerCare

  • javed_noorsumar
    jsn (@javed_noorsumar) reported

    @ViCustomerCare @jagograhakjago @consumerforum_ # tags Vi customer care and consumer forums to protest the inability to recharge minimum amounts or short-term data packs without buying a service validity plan, calling it an unfair compulsion during urgent needs or to keep the SIM active

  • niggahunter6t9
    Anindra Roy (@niggahunter6t9) reported

    @ViCustomerCare You have the 3rd class , and double standard services, your198 customer care executive said, i can make calls and sms with talktime recharge,Then today i recharged 10Rs For sms,now they saying it not possible for sms with talktimerecharge you can use it for call

  • Reshamp74490663
    Resham pal singh (@Reshamp74490663) reported

    @ViCustomerCare Not any resolution yet

  • SainiRisabh
    Risabh Saini (@SainiRisabh) reported

    My Vi number was inactive for 3 months. Did ₹299 recharge on 10 Aug & another today, but services still blocked. Store staff giving fake reasons. Fix this. @ViCustomerCare

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare First, You need to help yourself by improving your awful Customer Care !

  • gemzcore
    Nik 🪐 (@gemzcore) reported

    @ViCustomerCare i need one of my old number back unable to get it back i forgot to recharge and it’s suspended now neither recharging nor anything help

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will keep calling the spammer’s number “my number”? This is either pure carelessness or deliberate. +918691859317 belongs to Vi and is used for marketing calls. Read the complaint properly for once.

  • jahartheen
    Jahar Theen (@jahartheen) reported

    @ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club

  • AshishS87919850
    Ashish Shah (@AshishS87919850) reported

    @ViCustomerCare No trust in your explanations. I will find the law and rule whether a service provider in India can deny to furnish printed bill or not. I AM HAVING RECORDINGS 9F REPLY RECEIVED FROM YOUR CUSTOMER SERVICE DEPARTMENT IN WHICH THEY CLEARLY DENIED.

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare I am giving Vi one final opportunity to resolve this matter properly and provide the activation/consent/usage proof and reverse the disputed charge. Otherwise, I will proceed with a formal complaint before the appropriate telecom and consumer grievance authorities and

  • VedJajodia
    VEDANT AGARWAL (@VedJajodia) reported

    @ViCustomerCare There is severe network issue in my location... there is no voice teansmission in calls .. unable to talk to anybody since 4-5 days....

  • Bauaa97
    shubh (@Bauaa97) reported

    Dear @ViCustomerCare wtf , When as soon as recharge due date coming your internet speed going 9k and when I completed recharge then your network has dead Why are you all telecom sector making fool us , I'm doing every month recharge for 5G data but I'm unable to use it why ?

  • kmoksha
    kmoksha (@kmoksha) reported

    @ViCustomerCare What for ? You share the phone number, time availability and full name of your manager. Then, after speaking to the manager, I may consider taking your services. I do not want to speak to your staff trained by you to be rude.

  • rohittheraone
    Dr. Rohit Kumar (@rohittheraone) reported

    @TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers

  • zubairdiesel
    zubair ahsan (@zubairdiesel) reported

    @ViCustomerCare i was asking about my invoice since 5 aug … called a multiple times though on twitter too .. got the replies to wait for the resolution still no resolve so far … are you going to send it or not ?? pathetic customer care experience..

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    @ViCustomerCare If my sim isn't delivered within today evening i will cancel the order and take my refund