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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Chhindwāra, Bengaluru, Jodhpur, Pune, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, Ahmedabad, and Shillong.

CityProblem TypeReport Time
Bhopal Internet 7 hours ago
Chhindwāra Internet 10 hours ago
Bengaluru Internet 15 hours ago
Chhindwāra Total Blackout 22 hours ago
Jodhpur Phone 1 day ago
Chhindwāra Wi-fi 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    @ViCustomerCare Still no resolution from @ViCustomerCare. My internet remains extremely slow despite reporting the issue yesterday. This level of service is unacceptable. Resolve it immediately. #Vi #NetworkIssue #PoorService

  • pratik9283
    pratik biswal (@pratik9283) reported

    @ViCustomerCare @ViNewsOfficial network site of Vi situated at AT- KHAJURIAKATA, PO- BALIMI,BLOCK-HINDOL,DIST-DHENKANAL, ODISHA, PIN-759020 is down since 2 days. Kindly get it recovered soon. Or else we have to port out from VI. Both 4g and 2g is down here. Mob- 7992848608

  • magical_chirag
    Chirag Parmar (@magical_chirag) reported

    @ViCustomerCare hi my new postpaid sim activation time was 11 50 but still not activated please help

  • SulemRJK
    Suleman Khan (@SulemRJK) reported

    @ViCustomerCare @ViCustomerCare Internet isn’t working despite payment. Your team asked me to wait 4 days, missed the promised callback time, and the issue is still unresolved. Unacceptable delay & service deficiency. Need immediate resolution & compensation for the inconvenience caused.

  • meTheImmortal
    MeTheImmortal (@meTheImmortal) reported

    Dear @ViCustomerCare Government websites or services or apps not accessible on your network today. Please get it checked. @GoI_MeitY @AshwiniVaishnaw

  • mhatrenchamayur
    #Banker underpaid 🍥 (@mhatrenchamayur) reported

    @ViCustomerCare Third class service provider Not fulfilling promises Cheating customers

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Spam sales call from Vi number 09619629140 pushing real estate. Using regular numbers for telemarketing is illegal under TRAI rules. How long will you keep enabling this? Fix it immediately. #SpamCalls

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare @ViCustomerCare As a long-standing customer, I find this experience extremely disappointing and unacceptable. I request your prompt response and a resolution at the earliest. #fail #fraud

  • VivekSharmax_
    Vivek Sharma (@VivekSharmax_) reported

    I had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare

  • adityakrjha77
    Aditya Kumar Jha (@adityakrjha77) reported

    @ViCustomerCare Dear @ViCustomerCare , if you are not able to provide proper service, please refund my money.

  • rkp2028
    RKP (@rkp2028) reported

    @ViCustomerCare as soon as I open hotspot my mobile network goes ....pls help me

  • IamaakashjJain
    Aakash Jain (@IamaakashjJain) reported

    @ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.

  • GokulCh62926066
    Gokul Chaudhari (@GokulCh62926066) reported

    @ViCustomerCare I am unable to connect with a live executive via 199 or WhatsApp. Need urgent help regarding my number. Please arrange a call back.

  • UltimatumArmada
    Shahid Anwar (@UltimatumArmada) reported

    Dear @ViCustomerCare, VI 5 G vi 5g not work properly in Delh. In some area 5g network doesn't work. In downloading Video and image, it takes more time. It happens with me not know about others. 4G works properly.

  • tejtirumala
    Tej Tirumala (@tejtirumala) reported

    @ViCustomerCare I have DM'd you with all the details. Please help me with this and fix my issue forthwith

  • biswaranjan156
    BISWARANJAN SAHU (@biswaranjan156) reported

    @ViCustomerCare Paid for a new Vi SIM with delivery scheduled for 31st July in Bargarh, Odisha. No one showed up. Every day customer support gives the same script: "Executive will reach today." Still waiting. Please resolve this or refund my money immediately.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @JioCare I have submitted my details in you’re app I want to port from @ViCustomerCare so please help me

  • Shubham94428667
    Shubu (@Shubham94428667) reported

    @ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap

  • MrWordsWorthVII
    🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported

    @ViCustomerCare @ViCustomerCare I expect this matter to be treated as a priority and resolved at the earliest. If this unauthorized charge is not reversed promptly, I will have no option but to initiate the process of porting all my family’s Vi mobile connections to another service provider.

  • above_os
    above (@above_os) reported

    @ViCustomerCare Nothing ever change It's been 10 days too low network, raised complaints but never get is resolved

  • tutuborah123
    Tapan Borah (@tutuborah123) reported

    ON 24.07.2026, SANCHAR SATHI HELP DESK ADVISED ME TO VISIT NEAREST JIO, AIRTELL STORE IN REPLY TO MY EMAIL COMPLAINT AGAINST VODAFONE IDEA. SO TODAY AT 2.30PM I'LL GO TO JIO DIGITAL STORE, NARAYANPUR AT 2.30PM. CC: @reliancejio @ViCustomerCare

  • DrSnehasish
    Dr. Snehasish⚕️ (@DrSnehasish) reported

    @ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    @ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.

  • moonart12
    pankaj chandrakala vasant patil (@moonart12) reported

    @ViCustomerCare My recharge is going to waste; the expiry date is August 8th. I have faced a lot of frustration due to your poor service, and I want compensation for my recharge.

  • ImranAmbani2
    Imran Ambani (@ImranAmbani2) reported

    Hi @ViCustomerCare It’s truly shameful that even after reporting such a serious network issue, no action has been taken from your end yet. Ever since porting my number, the network has been completely useless, and I can't even make or receive calls.

  • therealayaz95
    ayaz sherasiya (@therealayaz95) reported

    Tum se na ho payega @ViCustomerCare i have file lots of complain regarding network u never change or not your network

  • Rajsatyajit2809
    RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported

    @ViCustomerCare Ordered a new SIM using mobile no. *****8748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution.

  • dharamhbtik
    Dharmendra Kumar (@dharamhbtik) reported

    @ViCustomerCare 4/ I raised a formal complaint explaining everything. I also clearly informed Vi that my Vi numbers were unreachable because they had no service and provided my overseas contact number for all communication.

  • PralhadVernekar
    pvv (@PralhadVernekar) reported

    @ViCustomerCare i was facing issues with SMS. Someone from support asked me to get a new sim card. At the vi store in aundh pune i was asked to for kyc. I was carrying my aadhar and pan card. Later the executive told me since i have been a member for long time (20+ years),

  • shubham316
    ShubhamBhalla (@shubham316) reported

    @ViCustomerCare hi, please answer for me. Is it possible to raise a complaint without having an alternate number?