Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (25%)
- Phone (15%)
- E-mail (1%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, New Delhi, Pune, Bengaluru, Hyderabad, Bhopal, Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Ahmedabad, Gurgaon, and Bareilly.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 27 minutes ago |
|
New Delhi
|
Phone | 2 hours ago |
|
Pune
|
Total Blackout | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Mumbai
|
Total Blackout | 3 hours ago |
|
Bengaluru
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal S (@vishalshyams) reportedFacing extremely poor network & call drops. No resolution despite multiple complaints. Unable to make basic calls. Request immediate action. 6 months wasted without service and no timeline being provided @ViCustomerCare @DoT_India @TRAI #VodafoneIdea #NetworkIssue #NoSignal
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Mridul Kr Garg (MKG) (@Mggarg) reported@ViCustomerCare Does Vi CC team gives response on the posts only? Why don’t they respond when the customer DMs them?
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Vengeance (@_itz_Vengeance) reported@ViCustomerCare No network in my area Bhilai Chhattisgarh please fix it @ViCustomerCare
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SHUBHAM YADAV (@shubham_220123) reportedHello VI, I am facing a network issue in my area. VI sim shows *NO SERVICE* in Greater Noida (Pari Chowk). I am unable to receive my calls and messages. Please fix this issue as soon as possible otherwise I have to switch my sim to another network. @ViCustomerCare
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Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported@ViCustomerCare Hello Team, I urgently need assistance regarding an exceptional ownership transfer/KYC regularisation request for my Vi Mumbai number. I am currently residing in UAE and unable to travel to Mumbai due to unavoidable circumstances The number was temporarily taken in a friend’s name only to preserve continuity after a porting/deactivation issue, and I am requesting a compliant remote resolution (video KYC/document verification/NOC etc.). I have already emailed the appellate and customer care teams with all details and documents. Requesting escalation support or guidance from the concerned Mumbai/appellate team please. Thank you.
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sco2084 (@vega_yaa) reported@ViCustomerCare There is mobile range/network issue in my area. Service request is raised. Please have a look as soon as possible #Kudal #Sindhudurg #Maharashtra
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rajeevkarmakar (@imRajibk99) reported@ViCustomerCare The app is extremely slow and every recharge attempt is becoming a nightmare. Facing constant payment failures where money is deducted but recharge fails. Highly frustrated with this experience. Fix this and refund my pending amounts ASAP! DMed you the details @ViCustomerCare
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the_Gadget_kida (@darshangauswami) reported@ViCustomerCare I am a NRI and dont have more time here in pune but since last 2 days just wasting my time and no solution on my concern. I have raised request for post2Pre and now received msg that its not possible. And I don't know the reason. I need urgent solution on this concern.
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Mr. India (@mrindiaO11O) reported@ViCustomerCare My village name is Teerath in Bundi district on Rajasthan near Kota & there are no 5g network.
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Syed Mohammad (@syed_5442) reported@ViCustomerCare No 4G .. No 5G.. Noo have network some time come 2-3 bar that’s it even X video can’t running In open space
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Mehul Chopra (@MehulC) reported@ViCustomerCare still waiting for your support team to get back…
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Harishvedanti_7 (@Harishvedanti_7) reportedMy indoor network issue remains unresolved still @ViCustomerCare
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PRANAB (@pranab_deb1) reported@ViCustomerCare Your VI 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Show Emergency Call only.. Location:- Hojai(Assam) 782435. Please up the Link as soon as possible. @VodafoneGroup @TRAI
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Vinod Sharma (@only_shinji) reported@ViCustomerCare Haven’t heard anything after this from your end neither the issue I have raised is resolved. Please update me with the status of the issue raised.
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Mr.Saurov (@Saurovbiswas5) reported@ViCustomerCare I am paying for a 2GB daily data plan, but I am unable to use even 10MB a day because the network is practically non-existent. My phone has become useless—people cannot reach me, and when a call somehow connects, the voice breaks constantly, making communication impossible.
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VIKASH (@Vikashindian303) reported@ViCustomerCare Sir, I would like to inform you that the network and internet issue with my corporate Vi SIM is still unresolved even after raising the concern earlier. Due to continuous call drops and poor internet connectivity, my field work and communication are getting affected regularly.
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raza (@avais2014) reported@ViCustomerCare since morning, I can't see any network on my mobile,. Tried setting network manually not working, tried restarting mobile not working, tried enable and disable mobile not working, removed sim card, clean it still not working Is it Global issue or only me?
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Rahul Dabas (@Rdabas05) reported@ViCustomerCare I ported my number from Airtel to Vodafone Idea and completed full pending payment on 13/05/2026, but my number is still not working. Payment proof is available. Please resolve this urgently, otherwise I’ll be forced to leave Vi services.
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Vinay Kukreja (@vinaykukreja) reported@ViCustomerCare @MoIB_Official I subscribed for an IR pack of 10days , Philippines from 12-5-26 the IR pack was supposed to be activated. I m able to make outgoing calls but not able to get any Incoming calls till now.Have complaint everywhere possible complaint no- 4-2DQPDX6C
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CKY (@chandan198yada1) reported@ViCustomerCare @sajidrazvi2 bill bharane ke bad bhi mere line band hai , please help as soon as possible 🙏🏻
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KaranTSingh (@karan_sing8) reported@ViCustomerCare Issue check kiya
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Altamash|Med-Student (@MedicoAltamash) reported@ViCustomerCare I have two sims and my sister and mother also a vi user,total 4 full time user i have in my home. I have been calling since morning yet no respone to my problem. We are getting one bar on network and the data stopped working.
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mandeep vasavada (@mandeepvasavada) reported@ViCustomerCare Nothing has been shared. Again stereo type answer . Where's the f*c*i*g solution? I am escalating the whole matter to nodal grievance officer .... And still no solution then i will Sent you legal notice
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surendra sah (@Surendr30121978) reported@ViCustomerCare @vodafone Facing zero network/No Service at my location. Unable to even send a PORT SMS to 1900 to get a UPC. Please assist urgently. Mobile: 7430016678 Location: Amarpur 799101.
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Mayank Bansal (@ma_20th) reported@kushgrwl @ViCustomerCare Have had same issue with Airtel but mostly during day time, and wasting work hours is just not possible
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Ankur Modani (@ankurmodani) reported@ViCustomerCare recharged with 3495/- on my wife’s vi number 8826314233. But as soon as she landed in Europe (Zurich, Switzerland) this sim is out of service. We have tried manual selection of n/w as well it is switching to auto select and giving error.Need refund. 📞9413717821.
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Military Veteran (@delta_force106) reported@ViCustomerCare What response do you want from me? Your agent Akash told me that someone from his team will contact me but three days have passed and no one has called! The email address given in help line doesn’t respond. Your care for customers is fake.
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avinash (@avinash04031993) reported@ViCustomerCare and you are asking me to go to a Vi centre to fix this and do re verification really. I have never seen any network doing this even after having plans in active who gave you the rights to disconnect my calling this is terrible. No wonder you are losing customer.
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Vishal S (@vishalshyams) reported@ViCustomerCare Shall I port out or what you want me to do.... @TRAI really @ViCustomerCare doesn't care about any customer issue and just they need us to pay
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NIKHIL (@NNarula3011) reported@ViCustomerCare I am still waiting, I haven't received any update regarding your rider, vi service is absolutely terrible