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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 55% Internet (55%)
  • 26% Total Blackout (26%)
  • 16% Phone (16%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Shillong, Meerut, Panaji, Vasco da Gama, Mumbai Suburban, Kolkata, Bengaluru, Coimbatore, Sūrat, Hyderabad, Pune, Chhindwāra, Mumbai, Cochin, and Chennai.

CityProblem TypeReport Time
Shillong Internet 11 minutes ago
Meerut Internet 8 hours ago
Panaji Total Blackout 12 hours ago
Vasco da Gama Total Blackout 19 hours ago
Mumbai Suburban Phone 20 hours ago
Kolkata Total Blackout 22 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare @VodafoneIN, I am facing a critical issue with network signal at my home location, which is severely impacting my daily communications. I request an urgent call back and a technician visit to my address to investigate and resolve this. Please treat this as a P0

  • guptaanubhav346
    Anubhav (@guptaanubhav346) reported

    @ViCustomerCare @TRAI Already sent you details over dm, please help asap. @vi

  • RD_Global
    #RDGlobal (@RD_Global) reported

    @ViCustomerCare Till now Vi team is unable to provide resolution on the raised ticket. Resolution due date was 6th May and issue of number disconnection is still there

  • TheinvestmentK
    Mrinal Jana (@TheinvestmentK) reported

    @ViCustomerCare I’m facing difficulty converting my postpaid connection to prepaid. Despite repeated requests, the issue remains unresolved and the interaction has been disappointing. Kindly assist and resolve this at the earliest. #CustomerExperience

  • rahulsathe3720
    Rahul Sathe (@rahulsathe3720) reported

    @ViCustomerCare Hi Diksha your response is very generic but it hasn't resolved the issue and the card is not delivered to me

  • Dipak_Patel_
    dd (@Dipak_Patel_) reported

    @ViCustomerCare Third class internet service.

  • ca_interceptor
    One Page (@ca_interceptor) reported

    @ViCustomerCare, I'm getting 20kbps in a 4G network area. Network quality dropped suddenly last week. Urgent intervention is required. Failure to resolve this will result in a complaint to the appellate authority. @TRAI @jagograhakjago

  • MANIBHUSHANK
    Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported

    @ViCustomerCare Hey, I am still waiting for your response. How long does it take to activate the number after port-in? It feels like I made a mistake by porting to your network.

  • anbujohn
    Anbu John Boban (@anbujohn) reported

    @ViCustomerCare facing issue with Amazon prime paid version with Vi.

  • insanesoulskye
    Monty Ahmed (@insanesoulskye) reported

    @ViCustomerCare I have clearly mentioned that it says - pincode is not serviceable for prepaid but it is available for postpaid then why on earth would you ask me to submit without actually reading my tweet? Maybe another agent might help who can actually read?

  • Ro45editzz
    Ro45 (@Ro45editzz) reported

    @ViCustomerCare @ViCustomerCare you have the worst customer care service your agents are not replying to my dms and not giving solutions now I will definately port my sim

  • RadicalRohan
    Ro (@RadicalRohan) reported

    @ViCustomerCare , is there some problem with the network as I'm unable to make/ receive calls or send/ receive SMS.

  • Iyer_Idlii
    Shubhamm (@Iyer_Idlii) reported

    Accidentally recharged 488 instead of 579. Please help reverse. @ViCustomerCare

  • MohitSharm2007
    Mohit Sharma (@MohitSharm2007) reported

    @inidhikhare @ViCustomerCare Vi network service in haryana is so poor your own data stated 80% harayana is without 5g internet connection but you charge for 5g unlimited network why Vi of their is no 5g than you why charge for 5g in haryana.

  • Gamer6551196112
    Man (@Gamer6551196112) reported

    @ViCustomerCare I have ported to Vi from jio , and the seller promised 365rs FRC but after activation calling someone says your sim is not activated and recharge to activate , incoming call work but incoming SMS and outgoing SMS doesn't work..

  • svdagli
    Dr SIDDHARTH DAGLI (@svdagli) reported

    @ViCustomerCare I have sent you more than twenty five emails in last one and half months, but there has been no rectification. Called on 199 etc, visited Vi store twice. No resolution. Most hopeless service

  • PRATHAMESH62024
    PRATHAMESHKINLEKAR (@PRATHAMESH62024) reported

    @ViCustomerCare This is affecting daily communication badly. The issue was resolved earlier after I raised a complaint, but now the same problem has started again.

  • warrior_666s
    WARRIOR (@warrior_666s) reported

    @ViCustomerCare I love you vi past two days the network is too good

  • PMparasmalhotra
    P  (@PMparasmalhotra) reported

    @ViCustomerCare Hi, yesterday I tried to recharge my number using the VI app. The payment got deducted but the recharge plan is not activated. I can't see it in the history either. Kindly help on this.

  • VISHAL555555555
    VISHAL 🇮🇳 (@VISHAL555555555) reported

    Dear @ViCustomerCare , my mobile number ending with 7471 has suddenly been suspended without any proper explanation. This number is important for banking, OTPs, and personal work. I request immediate clarification and restoration of the service. Please resolve this urgently.

  • anandhuvasudev_
    Anandhuvasudev (@anandhuvasudev_) reported

    I’m writing to report an issue with my current 56-day 4G/5G unlimited plan. I successfully used up my 300 GB data quota during the first 28 days. However, now that I have entered the next 28 days of my plan, my internet has completely stopped working. @ViCustomerCare

  • arpit_lahoti
    Arpit Lahoti (@arpit_lahoti) reported

    @ViCustomerCare Can you please help with resolution to activate my number again. Already requested through email and asked to wait with due date 3 days which is already over. My reference no is MNG-V02088778295

  • NoorulMubin
    Noorul Mubin Nadaf (@NoorulMubin) reported

    @ViCustomerCare worst network

  • MANIBHUSHANK
    Mani Kumar🇮🇳🇲🇼 (@MANIBHUSHANK) reported

    @ViCustomerCare I have sent my mobile number and alternate number to your inbox. Kindly check and please help me with the activation of my number.

  • Omkarraut12
    Omkar R. (@Omkarraut12) reported

    @ViCustomerCare Experiencing very poor network coverage at our office premises (map coordinates- 19.176498, 72.992649). Calls drop frequently and data speeds are unreliable. Many colleagues are switching to other providers due to stronger networks. Please take immediate action.

  • TheAdvocateeee
    Advocate (@TheAdvocateeee) reported

    @ViCustomerCare Vodafone change your name to very fraud. Every resolution date they provide another date and excuse. We will take all social media platform to highlight your fraud

  • abhisstory
    Abhishek Chatterjee (@abhisstory) reported

    @ViCustomerCare I am facing tremendous incoming voice call issue at my home address at Baishnabghata area..facing repeated call drops and issue in connection Pls look into the matter

  • _Mr_Rahul_
    Rahul (@_Mr_Rahul_) reported

    Hello garbage and shameless people of @ViCustomerCare are you going to respond to the complaint sent via DM? Do you people understand the meaning of urgency? No way to connect via IVR, no wonder why your company is running of government given Bheekh. @TRAI kindly intervene.

  • GameonNewbie
    newbie (@GameonNewbie) reported

    In My Secondary Vi Sim, 4G data not working, continuously on and off happening. Why this happened @ViCustomerCare

  • Mirai6323
    Ram Mohan (@Mirai6323) reported

    @ViCustomerCare Idiot #Anish, even there?