Vodafone Idea (Vi) service status: outage reports and connection issues
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jodhpur, Chhindwāra, Pune, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, Ahmedabad, Bengaluru, Shillong, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 8 hours ago |
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10 hours ago | |
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Internet | 10 hours ago |
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Internet | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Պատել Մահամմեդ (@PatelMahammad3) reportedHello @ViCustomerCare I am from surat un your service vary poor this time
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Aakash Jain (@IamaakashjJain) reported@ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare cheap shameful pathetic experience. Third class service provider Shame on you
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utpal senapati (@Utpal_90) reported@ViCustomerCare Due to internet not working fully i will not paid your bills and others payment. All the late fee will be claim from your amount.
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Sanju Choudhary (@saaaanjjjuuu) reported@SujalTheRajput @BSNLCorporate @ViCustomerCare The service is also poor
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Sumit Jethwa (@jethwa_sumit) reportedZero @ViCustomerCare network coverage for the past 8 months in Bhayli (PIN: 391410), near Shivalik Grace, Vadodara. Extremely disappointing service with no resolution despite repeated complaints. Please resolve this ASAP! 🚫📶
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एक बैंकर का पति (@bootsofrny) reportedDear @ViCustomerCare , I want to port my BSNL number to Vi, but I can’t find any authorized Vi retailer near PIN code 175015. Please help me locate the nearest store or suggest an alternative way to complete the port.
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Sanatan Dharm - Ek Hi Dharm (@SanatanHiDharm) reported@airtelindia @ViCustomerCare Network has become Pathetic....Saw Zero Network in Udaipur and now in Kolkata
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Ghrita Sreegiri (@Sreeghrita) reported@ChatterjeeKc @ViCustomerCare My father used to use Vi during his abroad trips and it was hell. He used to receive no support from the team whenever some issue arises. Then finally he moved to @reliancejio and the experience is amazing so far. The quality of service is far better from other operators 👍
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Loknath Mahapatra (@Loknath1236) reported@ViCustomerCare I ordered a new Vi SIM on 25 July 2026, but I still haven't received the SIM or any update/call from your team. This delay is disappointing. Kindly check the status and resolve this issue at the earliest. #Vi #CustomerSupport
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Birbal Pandit (@panditdevbalraj) reported@ViCustomerCare 8428425028 not getting any single payment was due for last month i have cleared One month of payment there after also no single even not getting option promise to pay emergency need make call kindly help even due to no single not able to dial customer care also
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🔴⚪️Sunil Kamath⚪️🔴 (@MrWordsWorthVII) reported@ViCustomerCare complimentary 6-month trial ended, the subscription was automatically without any prior notification, explicit consent, or authorization. I strongly object to this practice. At no point did I approve or authorize this amount to be billed to my Vi account. #fail
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Alien X (@Its_Bluis) reported@ViCustomerCare Please bruh just improve your signals for realllll Why ******** I can't even game even it's 5g with good download speed can't you do anything Pr your *** are just stuck on the chair With no customer care to complaint about itttttt
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kumar Sunil (@Kumarsunil2531) reported@ViCustomerCare I made a recharge of 179 in vi number. But it seems call and sms barred. Please solve this problem as soon as possible. I have urgent work for it
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare Akash, I don't want your advice about my number. I have seen your DM, and it doesn't provide any solution. Kindly answer publicly instead of hiding behind DMs, so everyone can see how Vodafone Idea is treating its customers and misleading the public.
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Sumit Jethwa (@jethwa_sumit) reported@ViCustomerCare On the name of privacy don't try to hide poor coverage area
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare Instead of calling me, why don’t you simply deliver the SIM to me, why do a new customer has to chase you for 2 days. Do you want a new customer to experience this. Please you need to seriously introspect.
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Satish Kumar (@the_satishkumar) reportedMy SIM hasn't been delivered yet. Your customer care executives keep providing incorrect information. @ViCustomerCare
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Devika (@DevikaN52596710) reported@ViCustomerCare As shared on call, I won’t be deleting the post until I receive the sim that I paid for. You’ve advertised delivery in 24 hrs on your website and on call you said that it will take 72 hrs, which is false advertising. On top of that, your customer care executives only knows Hindi
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Tapan Borah (@tutuborah123) reportedON 24.07.2026, SANCHAR SATHI HELP DESK ADVISED ME TO VISIT NEAREST JIO, AIRTELL STORE IN REPLY TO MY EMAIL COMPLAINT AGAINST VODAFONE IDEA. SO TODAY AT 2.30PM I'LL GO TO JIO DIGITAL STORE, NARAYANPUR AT 2.30PM. CC: @reliancejio @ViCustomerCare
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Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported@ViCustomerCare TWEET (2/6) Your network team even visited my area. Later, I was told that waterlogging at the serving site prevented network optimization, and my complaint was closed. How can the same excuse continue for almost 3 years without a permanent solution?
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare Hi, My girlfriend also not sending me DM. It is open complaint and it is not getting resolved from your side. You just lying in DM. Post your answer in public so everybody will come to know how Vodafone idea is treating their customers.
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Shubu (@Shubham94428667) reported@ViCustomerCare Worst customer support ever .fraud offers with fraud customer support even they fraud with the customer who stayed with them 10 yrs it's really sad to see your customer support
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Typing error (@Escapis79289182) reported@ViCustomerCare How? When my phone has no network. Will you send me a letter? Like TF
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Aashutosh choubey🇮🇳 (@Mrchoubey_) reported@ViCustomerCare @JioCare coming to you buddy... Please help me
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chandan (@guptachandan16) reportedMy internet has not been working for the last 2 days, and the network keeps dropping. Customer care calls are also getting disconnected. Please fix this issue urgently, or I will have no option but to port my SIM. Thank you. @ViCustomerCare
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sharad gautam (@shara_gautam) reported@ViCustomerCare @ViCustomerCare I have not received any resolution no call yet ?? Your customer care is also non functional
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Natvar Nakum (@vivek_braveboy) reported@ViCustomerCare I have wrote in open I want replay here. It's not my personal matter. Whatever your answer kindly revert back here. There is nothing to hide. It is an open complaint and should get resolved openly. The DM message is for personal use. I have nothing personal.
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Biju Isac (@biju_isac) reported@ViCustomerCare Every single call now interrupted by an IVR message (re:scam) before it connects. It's incredibly disappointing and frustrating. Customers pay for a service, not forced announcements on every call. Please stop ruining the calling experience... tired #VodafoneIdea