Vodafone Idea (Vi) service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

• Internet (55%)
• Total Blackout (26%)
• Phone (17%)
• E-mail (1%)
• Wi-fi (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Guwahati, Shiliguri, Varanasi, Kolkata, Delhi, Kallakkurichchi, Chhindwāra, Shillong, Pune, Cherthala, New Delhi, Aizawl, Indore, and Patna.

City	Problem Type	Report Time
Mumbai	Internet	2 hours ago
Guwahati	Total Blackout	13 hours ago
Shiliguri	Phone	15 hours ago
Varanasi	Total Blackout	18 hours ago
Kolkata	Wi-fi	19 hours ago
Delhi	Total Blackout	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deepak Salwan (@blueaquarian123) reported 5 minutes ago

  @ViCustomerCare You are not of any help. The world's MOST HORRIBLE CUSTOMER SERVICE IS VODAFONE INDIA.

• 
  నారా చంద్రబాబు నాయుడు గారు (@JaiBalayya393) reported 5 minutes ago

  @ViCustomerCare Number Not Getting Signal in keypad mobile also

• 
  Shiv Sahni 🇮🇳 (@Beingviratian03) reported 5 minutes ago

  @ViCustomerCare Hi VI I am using your company mobile number since last 13 years not got any single issue but Today I am not getting any network coverage please solve this issue as soon as possible #VIDown

• 
  kishan biswas (@Kishandeb1994) reported 11 minutes ago

  @ViCustomerCare The Vi store did not provide the actual SIM card for my second connection; instead, they gave me a different one. Because of this error, there is no network coverage on this SIM. Now, the store is insisting that the SIM owner must come in person for biometric verification.

• 
  Anubhav Shakya (@anubhav_sh45644) reported 11 minutes ago

  @ViCustomerCare From the last hour, my Vi SIM has been showing “No Service,” even though my recharge is valid until 18 May.

• 
  Atanu Karmakar (@AtonuK) reported 13 minutes ago

  @ViCustomerCare check field level. Virtually everything seems normal. The network has dropped so low that the phone is overheating, finally I am forced to use the sim keypad mobile from the smartphone. Nothing else will happen because of you. I've been tricked by your connections.@ViCustomerCare

• 
  Nitten G (@SimplyNG24) reported 14 minutes ago

  Dear @DrMohanBhagwat @rammadhav_ please find time to teach history to your party leaders. And please don't use @ViCustomerCare Vi network for video calls because the network downtime is too much

• 
  Atanu Karmakar (@AtonuK) reported 14 minutes ago

  @ViCustomerCare 2 Mbps average speed in my area. It is big big mistake to port in vi. Must port out from vi . Neither signal strength nor speed is good in my location.But you claim that there are no significant issues in my location. hats off!

• 
  Shivendra Pandey (@shivpandey002) reported 15 minutes ago

  @ViCustomerCare @TRAI @DoT_India Issue still unresolved despite multiple follow-ups and NCH complaint. Only repeated generic responses are being provided without any actual resolution. Clear proof has already been shared (payment at 11:59 PM and misleading “Unlimited Data” offer). This delay is unacceptable. Kindly resolve immediately or I will escalate this matter to PG Portal.

• 
  Sunder (@Sunder0003) reported 17 minutes ago

  @ViCustomerCare Very bad and poor quality customer support they didn't know how to talk to a customer they were very rude to me I want to tell every vi customer please leave the vi .. network now they are fraud.they are always not able to resolve customer support.

• 
  Sunder (@Sunder0003) reported 19 minutes ago

  @ViCustomerCare Poor quality customer support

• 
  Choudhary Ovais (@ChoudharyOvais) reported 21 minutes ago

  Extremely frustrated with @ViCustomerCare! It hasn't even been 24 hours since I ported my number to Vi, and I'm already facing issues. No response from customer support, no tele-verification progress, and I'm stuck without a working phone. Is this the 'superior service' you promi

• 
  Himanshu Tiwari (@HimanshuPM) reported 22 minutes ago

  @ViCustomerCare Not able to share my contact number on your provided link..Had already provided but was told to delete it..My transaction IDs are shared ISSUE STILL NOT RESOLVED

• 
  Vishal 🇮🇳 (@TheVishalKay) reported 23 minutes ago

  Between @airtelindia and @ViCustomerCare who has better service and network and plans ? JIO has cheapest plan but their network is absent so useless. Need better coverage in Western suburbs and overall Mumbai/Pune belt

• 
  Shyam LAl (@shyam89830) reported 24 minutes ago

  Dear all telecom operator accept jio all operator will turn off incoming calls and important otp service immediate if plain are expire this is neccery thing please check and turn it on for 3 months And bring only validity plain also @Airtel_Presence @ViCustomerCare @BSNLCorporate

• 
  Ngulom_karlo (@themandes1) reported 28 minutes ago

  @ViCustomerCare Im the one using this SIM and paying for all recharges, so why can’t you verify it with my documents? I don’t even know the original owner or whether he is still alive. nowWhat is the logic in asking for someone else’s documents in this situation? Please resolve this issue urgent

• 
  ghatdeep (@ghatdeep1) reported 29 minutes ago

  Hi @ViCustomerCare I have been having cross connection for past 4 months despite complaints . Pls help

• 
  Pal (@pal92570) reported 29 minutes ago

  @ViCustomerCare Complaint solved show ho rha koi change nhi service me bsdk new dusre no pr hi recharge Krna hogaa paise waste ye tb tak rech band k baad incoming v off rahega kuke recharge ka fayda nhi fas gya mc

• 
  Rajkumar G (@Rajkumar4490G) reported 37 minutes ago

  @ViCustomerCare my friend lost his Vodafone sim and he is struggling to get replacement sim. His lost sim number is 78450 33302. He has sent all required paperwork so pls pls help him. Additional details are in the mail

• 
  Nitin (@Nitin87665767) reported 38 minutes ago

  @ViCustomerCare I am delete this please resolved my query Asap @JM_Scindia plz help sir

• 
  Shital (@imalwayskhush) reported 43 minutes ago

  @ViCustomerCare still you've called asking same details again which are already shared here. and again disappointed with no resolution for long pending queries.

• 
  Mr. Kapil (@kappug_) reported 47 minutes ago

  @ViCustomerCare Guys i was just checking new sim numbers and you guys have issued a postpaid sim order without my consent. DM you the order number please cancel the request asap and dont scam people

• 
  Om463363yddghehec (@Om463363yd19697) reported 47 minutes ago

  @ViCustomerCare very bad internet connection midnight and I cannot use my internet because there's a very bad network and indoor and outdoor so please I am I am begging you the fixed issue

• 
  Ashu ( आशु ) (@ashutwit) reported 51 minutes ago

  @ViCustomerCare Private message option is not working for me. Can you please share weblink where frc details are available.

• 
  nj (@neeravjoshi) reported 59 minutes ago

  @ViCustomerCare I'm porting out, call/ communicate with me only if you have any compensation for losses I have incurred for paying bills for worst network

• 
  Base.Build.eth 🟦 (@Anilbhai9999) reported 59 minutes ago

  @ViCustomerCare @KanaujiyaRahul1 You never replied nor complain disposed Only boat reply answer

• 
  Spiritual _Hlr (@maddymasta) reported 60 minutes ago

  @ViCustomerCare Haven't been Able to use Mobile Data Since Sunday Evening in Bandra West?is there any issue or it's just me facing the same could you pls help??

• 
  Shiladitya Ghosh 🇮🇳 (@I_m_Shiladitya) reported 60 minutes ago

  @ViCustomerCare I did recharge one international roaming pack on a number but data/call nothing is still not working on that number, Please help

• 
  Santanu Chatterjee (@Santanu2015Cap) reported 60 minutes ago

  I am a VI customer since 2013. @ViCustomerCare @TRAI the recharge plans need to be improved. If I recharge at 11 am on 18 April for 30 days, why does the plan expire at 12 midnight on 17 May? Should it not expire at 11 am 18 May? We pay for full 30/28 days.

• 
  प्रियंका राणा भारतीय किसान यूनियन (लोकशक्ति) (@PriyankaRanaGBN) reported 1 hour ago

  I request to all please not use Vodafone network @ViCustomerCare I am going to port my all VI numbers to Airtel ,