1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 25% Total Blackout (25%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Dimāpur, Kolkata, Bengaluru, New Delhi, Guwahati, Bhopal, Chhindwāra, Gopālganj, Gurgaon, Ahmedabad, Chennai, Hyderabad, Patna, Bhubaneshwar, and Jaipur.

CityProblem TypeReport Time
Dimāpur Internet 4 hours ago
Kolkata Total Blackout 4 hours ago
Bengaluru Total Blackout 5 hours ago
Kolkata Phone 5 hours ago
Kolkata Total Blackout 5 hours ago
New Delhi Phone 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • GovtIsLAZY
    Eye (@GovtIsLAZY) reported

    @RVAGamingg @ViCustomerCare I want to try to but they got problem with adhaar authentication while I just brought Jio Fiber connection using same method

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    @ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?

  • vishalsrajput01
    विशाल सिंह राजपूत (@vishalsrajput01) reported

    @ViCustomerCare facing wosrt network issue.Scammers solve issue. @jagograhakjago

  • Jugadu_banda
    Aman (@Jugadu_banda) reported

    @ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.

  • universalsamrat
    Samrat Bhowmik (@universalsamrat) reported

    @ViCustomerCare Call is coming now, & outgoing also. Don't know, when this problem will occur again.

  • i_nandita
    nandita (@i_nandita) reported

    @ViCustomerCare I’m getting incorrect bill for my plan. Kindly help.

  • fxhustle7
    H (@fxhustle7) reported

    @ViCustomerCare @OdishaTraderFX No need now, you guys didn't responded on time even though i shared my details so i myself wasted my time visited the store and get it sorted vi customer support is **** 🤡🤡🤡

  • shubham_patil97
    shubham patil (@shubham_patil97) reported

    Hi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia

  • MagryNissar
    Nissar Magry (@MagryNissar) reported

    @ViCustomerCare My area have zero vi network

  • ajitshah009
    Ajievts (@ajitshah009) reported

    @ViCustomerCare Y to do so... Better I port to strong network Airtel... Just wn get time

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • Prakash_5277
    Prakash Chaudhary (@Prakash_5277) reported

    @ViCustomerCare Hello Vi i requested to cancel my port request but it's not cancel please help i already mail and unable to connect to customer care

  • MAHESHJIRASTOGI
    महेश जी रस्तोगी, वरिष्ठ नागरिक (@MAHESHJIRASTOGI) reported

    @ViCustomerCare It had been the best network prior to becoming Vodafone, yet worsted, therefore, i had to port the number to other service provider

  • _prashu_r412
    Prashant Raghuwanshi (@_prashu_r412) reported

    @ViCustomerCare your network sucks and the Speed is like I m using 2G network. Regarding this I m complaining from last 6 months but they give excuses in place of solution now I m fed up and decided to port out from ur network

  • AshishM2
    Ashish Mehta (@AshishM2) reported

    @ViCustomerCare I saw the DM. The info that I've already provided is good enough if you really want to work towards fixing the network issue. Make someone visit those pin codes & check the non-existing coverage in that entire area! It's damn simple. There's no need for 5 rounds of questions! 🙏🏻

  • Sayan_malakar7
    Sayan Malakar Creation (@Sayan_malakar7) reported

    @ViCustomerCare Worsted network 🛜 seen in my life ever 😡🤬 worsted connection bansdroni tullygunge area not working network and also like 2G data speed

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    First, they emailed saying refund via UPI within 2 hours of final bill. 1 month passed. Now clueless support staff is giving fake timelinessome say 45 days via cheque, some say log in to the app (how? when the number is ported out!).@ViCustomerCare

  • AkankshaDw24
    Akanksha Dwivedi (@AkankshaDw24) reported

    @ViNewsOfficial @Meta Extremely disappointed with @ViCustomerCare. No network coverage at my home, making it impossible to work or study. Despite raising several complaints, your team has completely ignored the issue. If this isn't resolved within 24 hours, I am porting my number. 212503 holagarh

  • ANKUSHRATHI2
    Ankush Rathi (@ANKUSHRATHI2) reported

    @ViCustomerCare Please help me remove members from my family plan

  • i_am_jaideep
    Jaideep Kumar (@i_am_jaideep) reported

    @ViCustomerCare Why only Patna has been 5G services in Bihar Jharkhand Circle, Connectivity is also poor in semi urban and rural areas. Can we have 5G launch in other prominent cities like Ranchi, Jamshedpur, Gaya, Bhagalpur, Darbhanga and Dhanbad in 2026.

  • KishorRupnavar
    KISHOR RUPNAVAR (@KishorRupnavar) reported

    @ViCustomerCare Your services and facilities are generally excellent. However, in the smaller villages, your towers are located at a distance of 3.5 to 4 kilometers. Consequently, network coverage is very poor. Therefore, smaller towers should be installed in these small villages as well.

  • royykuriann
    Roy Kurian (@royykuriann) reported

    @ViCustomerCare I have responded back, Komal. After 20+ days of follow-ups, I may be forced to give up a number I have used for 17 years because I cannot travel from the UK. This is extremely disappointing,. Zero support from VI #vodafoneidea #vi #vodafone

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

  • iAarushPal
    Aarush Pal (@iAarushPal) reported

    Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

  • rakshit_uttam
    uttam rakshit (@rakshit_uttam) reported

    @tanveerkhan92 @ViBusinessIndia @ViCustomerCare Port your sim to another network. I am using airtel.

  • sandeepashok211
    Sandeep Kumar Maurya (@sandeepashok211) reported

    I recently ported my SIM (9321112460) to Vi. The initial recharge has not been completed by the agent, and attempts to contact them have been unsuccessful 😔. This is my first exp with Vi, and the current support situation is concerning 😟🙏. @ViCustomerCare 📞

  • Matrix_Milo2021
    Madhav R. Krishna (@Matrix_Milo2021) reported

    @ViCustomerCare The network is too low from many days only 1 range bar is coming in jodhpur Sangaria area please do needful changes i am complaining from last many months no actions were took! Pin code 342014

  • esha_shah01
    Esha Shah (@esha_shah01) reported

    @ViCustomerCare why on the earth is your service the worst? You legit show us 5G and call drop rates, no voice heard, is so so common on every single call. Why can’t you improve it? 😡

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @ViCustomerCare Let me know the final solution else I will port to another provider

  • MISHRA1HIMANSHU
    Himanshu Mishra (@MISHRA1HIMANSHU) reported

    @ViCustomerCare @VodafoneEgypt Sir, the Vodafone Idea Limited internet network is not functioning properly in our area; please look into this matter.....