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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

September 1: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 21% Total Blackout (21%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kolkata, Hyderabad, Patna, Bhopal, Delhi, Chhindwāra, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Ghātāl, Tirur, and Bengaluru.

CityProblem TypeReport Time
Kolkata Phone 8 hours ago
Hyderabad E-mail 9 hours ago
Patna Internet 14 hours ago
Bhopal Internet 21 hours ago
Delhi Total Blackout 24 hours ago
Chhindwāra Phone 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare No Resolution Yet. Daily Data Limit is exhausted and now I'm not able to use Internet. Your so called Unlimited 5G is just Lie.

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare You guys are not helping and please stop sending stupid automated messages like sorry for delay and wait another 72 hours, you guys are disgusting and unprofessional can't fix such a silly things what kind of future you'll will provide, absolutely shame

  • Shubhuchuodhary
    Shhubhaam Chaudhary (@Shubhuchuodhary) reported

    @ViCustomerCare Already replied in DMs. Asking for 3 more days (Sept 2) for a delayed order isn't a solution. Please cancel & initiate my refund today so this can be closed.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Dipika, I am not DMing. The issue is public. Vi numbers are being used for marketing calls. Asking for my number does not disconnect the spam numbers. Take action publicly and confirm it here.

  • Purvesh55
    Purvesh Dharamshi (@Purvesh55) reported

    @ViCustomerCare the services are going bad to worse. IR packs which was suppose to be easy are struggle. The duty free vouchers don’t come in time and packs get activated or requests for deactivated being done without the consent of customer. No process or compliance.

  • ArishAribam
    iam_arish_aribam (@ArishAribam) reported

    Yo @airtelindia time to said goodbye coz yours service is worst Let’s switch to @JioCare or @ViCustomerCare

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    Actually I port my number ...... port on 18 august airtel to VI since day 1 I faced network issue inside the home your network not work and my phone show no network, and if any person call to me then switch off show. and I had filed a compalaint regarding. @ViCustomerCare

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    How much time take to solved my problem please complete explain to us when network issues may solve. @ViCustomerCare

  • M2mohitmittal
    Mohit Mittal (@M2mohitmittal) reported

    @ViCustomerCare Half the day has passed, we need to leave for other city in evening please assist with nearest store near me from where we can collect the sim. Activation of number is important rather than a complaint for non delivery @ViCustomerCare

  • Devendr05429343
    Devendra (@Devendr05429343) reported

    @ViCustomerCare @ViCustomerCare why your team not update on my issue ..approx 3 days complete but no update..ok tomorrow vi number port in Airtel.

  • Lostboy_210
    Fahim Akhtar (@Lostboy_210) reported

    Day 1 of using vi and it did little impressed me with its service... Let's see how far it goes 😜 @ViCustomerCare

  • ConsumerGriev
    Consumer Grievance India (@ConsumerGriev) reported

    @ViCustomerCare @TRAI @DoT_India For the past month, the network drops constantly, internet stops working for 30 minutes after running for just 5 minutes, and 'G' appears. Completely poor service! Please resolve this permanently. #Vi #VodafoneIdea #NetworkIssue

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India You keep asking me to delete Vi’s own spam numbers from public view. That is not support. That is cover-up. Disconnect the numbers and confirm it here.

  • TriloKChnd
    Trilok Chand (@TriloKChnd) reported

    If you give reply please shere here why you send private message, no any called recieved by you, i already said to you network issue why you can not call to alternate number, if you called please share details when you call to me.if @ViCustomerCare

  • gauravchand
    Gaurav Chand (@gauravchand) reported

    @ViCustomerCare Additionally... The Engineer said this is the first time this had been assigned to him. So #vodafoneidea just ignored the complaint.

  • zubairdiesel
    zubair ahsan (@zubairdiesel) reported

    @ViCustomerCare when on earth your lazy team will send my invoice …. this is the height of lazyness and kaamchori … what the hell is this customer care is ? these bunch of idiots sitting in vodafone no doubt it is sinking … no accountability so far for the tiny thing i asked

  • Its_Bluis
    Alien X (@Its_Bluis) reported

    @ViCustomerCare I am really frustrated by seeing these I mean I just don't have any other option otherwise I already switched to other operators like Jio or something I am sorry that I have to use your service and being hopeful for resolution It's my fault after all choosing you

  • Shubham94428667
    Shubu (@Shubham94428667) reported

    @ViCustomerCare Customer support is worst even it's more than month you can't either resolve my issue or refund the amount I paid for such a pathetic customer support ever

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare buying this This pice of garbage was My biggest mistake you should already been ban from India scammer bloody vi

  • MukeshsharmaGKP
    Mukesh (@MukeshsharmaGKP) reported

    @ViCustomerCare @ViCustomerCare: One of our family members has a Vodafone number with severe calling network issues. Please fix that first. I promise that if the call issue on that family number is resolved, I will definitely port my Jio number to Vodafone

  • PateriyaAnsh
    Ansh Pateriya (@PateriyaAnsh) reported

    @ViCustomerCare @airtelindia @ViCustomerCare Stop calling me just to ask the same questions again. I have explained the situation repeatedly. I don't need another scripted apology or MNP tutorial. Your representative ****** up the process. YOU FIX IT. PORT MY NUMBER.

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @ViCustomerCare is equally useless, just throwing ******* numbers at people instead of solving the damn problem. We pay you our hard-earned ******* money for a service, not to waste our time going through your bullshit IVR and pathetic support system. This is absolute ******* garbage customer

  • gauravchand
    Gaurav Chand (@gauravchand) reported

    @ViCustomerCare Had also called customer care. Just got a call from the Engineer 98198 18147. Told him the issue again. Asked him two to three times what has happened in the last week. He just disconnected the call. Next time Vi calls I too will not answer. Please e-mail me if you need anything

  • News4masses
    N4M Media (@News4masses) reported

    Complaint by VI customer that his no. has been switched off by Vodafone & now VI not activating it despite all bills being clear. The Ph is associated with Bank accounts and he is afraid it's a deliberate fraud by VI. Total blackmail. Pls help @AshwiniVaishnaw @ViCustomerCare

  • imdmusharraf
    Md Musharraf Hussain 🇮🇳 (@imdmusharraf) reported

    @ViCustomerCare @ViCustomerCare My issue is still not resolved. I have already contacted customer care and also sent a DM, but there has been no proper resolution yet. Please look into this urgently and resolve my issue as soon as possible. #Vi #CustomerService

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare Whom did I inform to cancel the order, you are such a bunch of unprofessional unethical people, can't understand a thing, now I am telling cancel the order and refund my money asap,enough of your I'll treatment,worst people at work,12-15 people not a single could do anything

  • AnujjjjjjSoni
    Anuj 🇮🇳 (@AnujjjjjjSoni) reported

    @ViCustomerCare Msg kiya hain privately sirf dekhna mat Resolve karo issue I'm not genZ but my patience is wining and it's not entertaining 🤬

  • smilingsammit
    Sammit Joshi (@smilingsammit) reported

    @ViCustomerCare There has been no update for a week, and I received the same response 3–4 days ago as well. I’m not sure why such a simple issue is taking so long to resolve. Could someone please call me and help get this resolved? Also, same Vi store preson is not responding now

  • shaikhqaiyum789
    Abdulqaiyum Shaikh (@shaikhqaiyum789) reported

    @ViCustomerCare My Vi mobile internet is not working despite having an active plan and sufficient data. This is causing serious inconvenience. Please check and resolve the issue urgently. Kindly share the complaint/ticket number and escalate if required. #Vi #ViIndia

  • ballysantu
    Bally (@ballysantu) reported

    @ViCustomerCare Pls don’t call on all the numbers to know about Network status just speak to me and not to disturb others