Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Jaipur, Nagpur, Chhindwāra, Hyderabad, Ahmedabad, Āsansol, Shiliguri, Patna, Shillong, Udaipur, Lucknow, Mumbai, Pune, and Imphal.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 4 hours ago |
|
Jaipur
|
Total Blackout | 9 hours ago |
|
Nagpur
|
Internet | 12 hours ago |
|
Chhindwāra
|
Internet | 13 hours ago |
|
Chhindwāra
|
Internet | 16 hours ago |
|
Hyderabad
|
Total Blackout | 20 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarthak Methi (@sarthakmethi28) reported@ViCustomerCare My Vi SIM on OnePlus 11R 5G is stuck on GPRS/2G instead of 4G/5G. I’ve already restarted the phone and checked the preferred network setting, but the issue persists. Please resolve this urgently. #Vi #NetworkIssue
-
shirish sawant (@shirishsawant) reported@ViCustomerCare since 12pm no network for my number . i am post paid user . plz help
-
Yakup sherif (@Mr_Sha_11) reportedDear @ViCustomerCare @TRAI I am writing to raise a complaint regarding my Vi mobile number 86818851**. I did not recharge the SIM for around 40 days. After that, the SIM was activated, but now when I try to recharge, the available plans are showing as “Invalid”.
-
sanjay chopra (@sanjaychopra) reported@ViCustomerCare you are just taking advantage of lack of knowledge and trying ti act clever with customer. I will raise the complaint against company in consumer forums also if it is not resolved. Incident happened in model town jalandhar office
-
Dhavalۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۗۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚۚ (@_thewal_) reported@aditiraval @ViCustomerCare @SamsungMobile i guess issue with phone, each phone has its home network details
-
Happy Verma (@HappyVb5671) reported@ViCustomerCare i have shared all required details, please fix the issue, no one can bare this calling issue in 2026 @TRAI
-
Bollywood.com (@Bollywoodhq) reported@ViCustomerCare Hi we've been told that Vodafone is blocking our website on their Indian mobile network. Can you help please?
-
Abhijeet (@Abhi_m02) reported@ViCustomerCare Do not write fake response on social platfotms,…if u can’t fix accept it..call me to discuss. Your team was committed 900 bill including GST for 3 connections while porting out from Jio to Vi and same thing was followed in Vi bills. Pls get it checked asap and call me to resolv
-
Harish (@Harish201020) reportedIf vi can't provide service then tell me clearly i will switch to other providers @ViCustomerCare
-
Pp (@MercenaryBrain) reported@ViCustomerCare After having a verbal argument your employee he took his word back then made some excuse of getting approval from head office and gave the same number again. Instead of your employees forcing us to buy new postpaid connection or premium number they should focus on the issue.
-
Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
-
Arvind Pratap Yadav (@iarvindofficial) reportedI have been using the same Vodafone SIM card for about 10 years—now rebranded as Vi. However, for the past 2–3 years, I have been facing severe issues: network drops during calls and frequent loss of internet connectivity. Even when I purchase a 5G recharge plan, @ViCustomerCare
-
Happy Verma (@HappyVb5671) reported@ViCustomerCare whenever someone calling me, my 5g network will switch to 2g, why?? its 2026, atleast call quality should be good if you cannot compete Jio or airtel, i have put my number to your DM message. @TRAI
-
Chokers Academy (@ChokingAcademy) reported@ViCustomerCare Still no response? If this is your service before my SIM is even active, it is better to refund my payment. I will port to Jio or Airtel. Totally disgusting and pathetic service. Tried calling and emailing, but nothing works.
-
Dr. Rohit Kumar (@rohittheraone) reported@TRAI Extremely disappointed with @ViCustomerCare customer service, unresolved complaints, no accountability, and zero response to genuine grievances. This level of negligence shouldn't be tolerated. @TRAI, please take strict action against Vi for consistently failing consumers
-
sanjay chopra (@sanjaychopra) reported@ViCustomerCare my wife went to get duplicate sim in model town jalandhar office and the executive there send request ti port her jio number also to vodaphobe without explaining her all the details. Now she wants us to visit again to her office. Pathetic service
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India What made you think +919582050404 is my number? Are your agents that careless or do they not even read the complaint? It is a Vi number making automatic marketing calls. Disconnect it.
-
sk asanur (@SkAsanur87) reportedI am still facing a 'No Service' issue in Jeddah, Saudi Arabia, despite recharging my prepaid number with the ₹2,997 Annual IR pack. I have checked my DMs as requested, but the issue remains unresolved. My number is critical for OTPs. Please fix this urgently!" @ViCustomerCare
-
VEDANT AGARWAL (@VedJajodia) reported@ViCustomerCare Not only me many people in my area are facing the same problem.. No voice teansmission since last 3-4 days.. Area STATION FEEDER ROAD, SILIGURI DIST- DARJEELING, WEST BENGAL, PINCODE- 734005 If the problem persists we will be happy to switch network.
-
sanjay chopra (@sanjaychopra) reported@ViCustomerCare Your executive never told explicitly that she will be porting jio number.. used my wife phone to send port request and then deleted that port message also from her phone, put her jio number along with vi in family plan while she went just to get duplicate sim
-
Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare messaged me that the issue was escalated and resolved but what was the resolution? Unclear??? Instead they just sent me a link to do a new recharge. Peak customer negligence and leaving them to buy new packs. I am requesting to port my number. Pls lmk the steps.
-
RealWarrior (@kraju8889) reported@ViCustomerCare I asked for complaint/SR No. & resolution date in DM 20hrs ago and no one bothered to reply. Not honouring displayed offers is very pathetic behaviour. Moving out all numbers to @Airtel_Presence / @JioMart_Support
-
Naresh Yadav (@NareshY35691828) reported@ViCustomerCare Same problem check complaint no. RAJ-V02168117605 According to vi above complaint related problem was resolved but reality something else . We are suffering with same networl problem.
-
kmoksha (@kmoksha) reported@ViCustomerCare You should definitely get the rudest customer care award. They do not answer questions and keep disconnecting !
-
Ankit Prajapati (@Ankit1799) reported@ViCustomerCare This is extremely disappointing service. You have blocked services without any prior intimation or notification. Neither calls nor messages are working, leaving me completely disconnected. Please look into this issue and restore my services ASAP
-
sandykay (@sandyka04457127) reportedScheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people. @ViCustomerCare Scheme to port SIM by telling lies, ask any V sales team Kalyan-Dombivali people.Mere pass screenshot or call record hai mai complaint karunga consumer court me @ViCustomerCare
-
Abhraneel Sinha (@abhraneelsinha) reported@ViCustomerCare No network on my number while on international roaming for the last few days. Tried everything with no luck. Roaming pack is active till June 2027 but I’m missing important OTPs. Any help?
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many times will you agents call the spammer’s number “my number”? +919582050404 is a Vi number blasting property spam. Read the complaint properly and disconnect it instead of copy-pasting the same reply.
-
Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club
-
Pankaj Kumar (@nehag_101) reported@ViCustomerCare Alert! Your 2.25 GB unused Data from Mon-Fri expires today! It is wrong policy. Data must be carried on till last date of plan expiry not in weekend. Customer may consume surplus data in any days of month expiry. It is lost of data & money for customers.