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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 57% Internet (57%)
  • 25% Total Blackout (25%)
  • 15% Phone (15%)
  • 1% E-mail (1%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Alīgarh, Kanpur, Kolkata, Panaji, Chhindwāra, Pune, Ahmedabad, Gurgaon, Bareilly, Pālghāt, Sūrat, New Delhi, Bharūch, and Kodungallūr.

CityProblem TypeReport Time
Guwahati Internet 12 hours ago
Alīgarh Internet 13 hours ago
Kanpur Internet 14 hours ago
Kolkata Total Blackout 16 hours ago
Panaji Internet 19 hours ago
Guwahati Phone 21 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • karan_sing8
    KaranTSingh (@karan_sing8) reported

    @ViCustomerCare Issue check kiya

  • ppakhii
    Pakhi:waiting for U 💥🦋💫🎶🕉️🔱 (@ppakhii) reported

    @ViCustomerCare Hello Team, I urgently need assistance regarding an exceptional ownership transfer/KYC regularisation request for my Vi Mumbai number. I am currently residing in UAE and unable to travel to Mumbai due to unavoidable circumstances The number was temporarily taken in a friend’s name only to preserve continuity after a porting/deactivation issue, and I am requesting a compliant remote resolution (video KYC/document verification/NOC etc.). I have already emailed the appellate and customer care teams with all details and documents. Requesting escalation support or guidance from the concerned Mumbai/appellate team please. Thank you.

  • AVINASHREDDYG
    Avinash Reddy (@AVINASHREDDYG) reported

    @ViCustomerCare You just keep on looking in to it and I Planning to PORT to other . The same issue raised earlier . Also most surprising that there is zero network at world famous Jog Falls , Karnataka

  • jesus_supper
    Jesus (@jesus_supper) reported

    @ViCustomerCare no 5 g network is coming in my own, I have checked using the app also, everything is compatible, this area is also having 5g connectivity

  • misra_amrita
    Dr.Amrita Basu ( Misra) (@misra_amrita) reported

    @ViCustomerCare Hi vi Customer care .My husband ran into a SIM CARD LOCKED ENTER PUK problem and customer care has a chatbot with no human contact .Account more than 5 years old.Please help

  • Soupayan_97
    Soupayan Dutta (@Soupayan_97) reported

    @ViCustomerCare On ₹579 plan, data cuts from 2GB limit & stops when over, despite full 5G signal. Done all steps told by your executives. Don't blame my 5G phone, signal is full. This is your backend mapping glitch. Fix it ASAP! #Vi5G

  • rohit_2004x
    Rohit Chauhan (@rohit_2004x) reported

    Dear vi team I’m requesting to you my simcard is lost due to mobile stolen please help me to close the simcard block the sim @ViCustomerCare the contact no is 9990262112 please me to close this

  • neeravjoshi
    nj (@neeravjoshi) reported

    @ViCustomerCare Cheap people,for zero network too you want to charge me ₹70 for 4 days i had in between porting. Seriously utter useless and shameless services good, i ported out much better service I have now, ur 15 yrs of Worst treatment, you can party for this balance too

  • dhakiyanusi
    Gen X 🇮🇳 (@dhakiyanusi) reported

    @ViCustomerCare ordered a new vi sim online. Paid recharge amount. Nobody contacted me till now. Anyone there to help me.

  • Akashda46862734
    Akash das (@Akashda46862734) reported

    @ViCustomerCare Ordered a new Vi SIM on May 9th via the app, but still no delivery. Executives only call to delay it further. Poor experience as a new customer. Please resolve this ASAP!

  • annkit341
    Ankit Sourav (@annkit341) reported

    @ViCustomerCare How bad your network can be? Rare signals,No OTP getting received, No outgoing calls connecting. Even when I want to port out of your network, even for that OTP is not coming. Help me get OTP on my number, I'll port to something else. @TRAI @DoT_India

  • AmoghKashyap3
    Amogh Kashyap (@AmoghKashyap3) reported

    @ViCustomerCare @ViCustomerCare @ViBusinessIndia The app doesn’t work, customer care keeps redirecting, and the store staff are not helping. This is extremely frustrating and unfair. My number is already barred because of this delay from your side. Please resolve this immediately.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!

  • SURAJDEV89
    SURAJ DEV (@SURAJDEV89) reported

    @ViCustomerCare Hi, Can be resolved my NEW SIM Delivery problem?

  • PunamMohandas
    punam mohandas (@PunamMohandas) reported

    @ViCustomerCare No; WHY should I reach out to you PRIVATELY? Let's discuss in a public space how INEPT Vodafone & its TOP management is!! As for my "exact issue" - check with Abhijit Kishore, Avneesh Khosla or Navneet Shukla. Are those names senior enough for you, "Bhagyashri"??

  • Adityas_onker
    Aditya Sonker (@Adityas_onker) reported

    Still waiting for a proper resolution/refund despite sharing all details, tickets, and explaining that SIM exchange is not possible because the original owner is outside India. Requesting Vi to please resolve the matter fairly. @ViCustomerCare @nch1915 @ConsumerVoiceIn

  • niranjan_yt_999
    Niranjan 🍁 (@niranjan_yt_999) reported

    @ViCustomerCare It’s been almost 48 hours since I placed my order, and the SIM is still not delivered. Is this the kind of service you provide to new customers? Please resolve this issue as soon as possible and share a proper update regarding the delay….

  • sai_vss
    Sai (@sai_vss) reported

    @ViCustomerCare I dint recieve any support yet @ViCustomerCare

  • BrahmanBandhu1
    Brahman bandhu (@BrahmanBandhu1) reported

    @ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it

  • ruchircjain
    Ruchir Jain (@ruchircjain) reported

    @ViCustomerCare A brand doesn’t lose customers because of one technical issue. It loses customers when frontline staff become disrespectful. Today at VI Store, Mayur Vihar, the response to a customer concern was: “Jahan complaint karni hai kar do.”

  • MaheshVado67965
    MAHESH VADOLIYA (@MaheshVado67965) reported

    Vi network completely DEAD in Moti Rafudad, Jamnagar, Gujarat (361170)! Power cut started at 7 AM, tower shut down by 10:15 AM. Just 3 hrs of backup? Power returns at 4 PM. Entire village is suffering. Fix this terrible backup ASAP! @ViCustomerCare @VodafoneIdeaIN @TRAI

  • Er_krishnaprata
    Krishna Pratap Singh (@Er_krishnaprata) reported

    @ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio

  • Jazz_Vfx
    Jazz | Video Editor (@Jazz_Vfx) reported

    @ViCustomerCare Fix your network issue. Otherwise I'll port to jio

  • vardhman00001
    Vardhman Jain (@vardhman00001) reported

    @ViCustomerCare Seriously,, what the heck is this...i really jst dnt get this...means a customer is begging for hi own money and the company is not complying with customer...this is sad,, really sad...

  • darshangauswami
    the_Gadget_kida (@darshangauswami) reported

    @ViCustomerCare I am a NRI and dont have more time here in pune but since last 2 days just wasting my time and no solution on my concern. I have raised request for post2Pre and now received msg that its not possible. And I don't know the reason. I need urgent solution on this concern.

  • Rohansalvimns
    Rohan Salvi (@Rohansalvimns) reported

    @ViCustomerCare You try to give a good network. We'll see in a day or two, otherwise I'll change the SIM card and get another company's...

  • Aartik_Official
    Aartik (@Aartik_Official) reported

    Hey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare

  • priyank___xxvii
    Priyank (@priyank___xxvii) reported

    Hello, @ViCustomerCare is thre any customer service center number ? whenever i call they said to download smart connect app or mPower App

  • MuradHusai50193
    Murad Husain (@MuradHusai50193) reported

    @ViCustomerCare Urgent issue regarding my number 9990282014. Despite multiple requests, my wife was informed at the Vi Store that the number may have been allotted to someone else without notifying me.This number is linked to my banking & important personal accounts.

  • pramodhreddy141
    Pramodh Reddy (@pramodhreddy141) reported

    @ViCustomerCare Don’t post here without some resolutions I know you to show here your responding but only answering we are trying to solve the this till then be on our network and pay for it even if we don’t use it