Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
No problems detected
If you are having issues, please submit a report below.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Kanpur, Bhopal, Chhindwāra, Bengaluru, Jodhpur, Bhubaneshwar, Nagpur, Hyderabad, Guwahati, Chennai, Mumbai, Cochin, Vadodara, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 6 hours ago |
|
|
Total Blackout | 13 hours ago |
|
|
Internet | 1 day ago |
|
|
Internet | 1 day ago |
|
|
Internet | 1 day ago |
|
|
Total Blackout | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
RAJ SATYAJIT 🇮🇳 (@Rajsatyajit2809) reported@ViCustomerCare Ordered a new SIM using mobile no. *****8748 on July 26, but I've received no tracking or delivery updates. Multiple customer support calls have only resulted in conflicting information. Requesting an urgent status update and prompt resolution.
-
Dharmendra (@dharam_hbtik) reported@ViCustomerCare You are glad because you scammed one person by adding to your network , but don’t worry I will make sure not to spend more than 90 days in your network . Worst customer service and worst network service
-
Pharmacist (@pharma_voyager) reported@ViCustomerCare 2 mint afte generating port out request you stopped my internet and network What kind if service is this VI! I'll decide whether to stay in VI or not, provide proper service till my plan ends @TRAI
-
श्रेयांश गौर (@Shreyanshgour_) reported@ViCustomerCare What exactly is happening? The entire Vi network in Raisen, MP has been down since 5 PM. No calls, no internet, and not even a single update. People depend on your network for work, banking, and emergencies. This is completely unacceptable. Fix it immediately.
-
Mr.Rao🇮🇳 🚩 (@MrRao_RB) reported@ggganeshh @thrishul @ViCustomerCare is the worst one in my area … I used their OG Hutch for almost 15 years …
-
Rohit Ramrakhyani (@rohitramrakhyan) reportedIndoor network problem in shaktinagar ,gandhidham despite repeated complaints problem not solved @ViCustomerCare
-
Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reportedNo resolution ever after 72 Hrs, whereas I have paid money in advance. Pathetic that @VodafoneGroup in India is headed by bunch of unprofessionals. Even after payment and lapse of 72 Hrs, several follow ups and calls to @ViCustomerCare is not able to deliver a new SIM.
-
Suraj Bhagat (@surajbhagat98) reportedI want to have a recharge for 180 days..few days back, vi app showed an offer of 1.5 gb/data with unlimited calling for 180 days for 859 Rs...but that time I had already recharged...Now I want to recharge that offer...but it's not showing anymore...Can u pls help @ViCustomerCare
-
tabreez khan (@tabreznokia) reported@ViCustomerCare No body is responding properly since 26 july 2026 these kind of service you are providing @vi customer care
-
Dharmendra Kumar (@dharamhbtik) reportedShame on @ViCustomerCare! I was lured from @Airtel_Presence with false promises. After porting, Vi demanded extra IR charges per number, pushing my bill from ₹999+GST to ₹1355+GST for fewer benefits. Complaint closed. Appellate ignored. This is cheating, not business. @TRAI
-
Bigg Boss Updates (Tamil & Telugu) (@biggbosstamil69) reported@ViCustomerCare is been two weeks and still no answer. I'm am unable to get upc code since you delivered the sim late. Refund my money I don't want your network anymore.
-
nadeem khan (@nadeemkhan39901) reported@ViCustomerCare Pin code 326021 district jhalawar rajasthan mobile number 8112266780 no network coverage nd no net speed tower bhi close hai house k phir bhi no network coverage indoor nd bhar bhi no speed ple solve the problem 900 band pakad rha hai netmonster pr
-
விண்ணேகும் தேசிகன் (@FaWa_23) reported@ViCustomerCare I’ve been facing a very unpleasant experience regarding a new sim connection which is not delivered since days. Customer care is really unprofessional and they can’t communicate in English, instead disconnecting my call several times without providing solution.
-
Syed Haider Mehdi (@haidercreates) reportedYou're so shameless, @ViCustomerCare @AdityaBirlaGrp. Earning from India and harassing its people is not right. @TRAI, will you take any action regarding this, or are you also ignoring the issue?
-
Tej Tirumala (@tejtirumala) reported@ViCustomerCare I called 199 multiple times but there is no option to talk to an agent. Is this the customer care number or something else? 🙏
-
Nitin Pandya (@nitin_2610) reportedDear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.
-
Aakash Jain (@IamaakashjJain) reported@ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.
-
pvv (@PralhadVernekar) reported@ViCustomerCare i was facing issues with SMS. Someone from support asked me to get a new sim card. At the vi store in aundh pune i was asked to for kyc. I was carrying my aadhar and pan card. Later the executive told me since i have been a member for long time (20+ years),
-
Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
-
Arnab Datta (@Arnab1202) reported@ViCustomerCare I want to port out from your postpaid services. I have been receiving 5 retaining calls yet none addressed my issue of not generating the UPC number. Please check this asap
-
Kamal Chatterjee (@ChatterjeeKc) reported@ViCustomerCare Not receiving prompt response from your team. They dont understand the harassment and urgency. Will need to file a complaint in the consumer forum or with ztRAI.
-
Aakash Jain (@IamaakashjJain) reported@ViCustomerCare hi, i have lost my physical sim and i am currently out of india. I need the number as it is linked to my systems but I am unable to visit any store in india physically. Please help me convert my sim to e-sim.
-
SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Spam calls started again from your number 09619629140. How many more times will you assign numbers for automated advertising and robocalls? This is pure negligence. Stop enabling spam networks or keep losing customers. Fix it now. #ViSpam #SpamCal
-
Israel-Iran-war-news (@Israel_Iran_war) reported@dharamhbtik @ViCustomerCare Use Vodafone Idea. Strong network
-
Muhammad Kathrada (@MKathrada1) reported7 days ago, I complained about my slow internet. Today, the issue remains unresolved. Your customer service is highly disappointing. Fix my connection now! @ViCustomerCare #VodafoneIdea #SlowInternet
-
मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported@ViCustomerCare You asked the same repeatedly asked questions. Why are you irritating. How many times I give you my location details? Your interest speed getting slower, upload speed is very very poor just 0.43 mbps. @TRAI
-
Dr. Snehasish⚕️ (@DrSnehasish) reported@ViCustomerCare @TRAI Frustrated. This is how you going to loose your user base.... unlimited data deke, speed itna kam ,kya hi data use karenge. Definitely gonna port to some other network once this pack ends
-
Vivek Sharma (@VivekSharmax_) reportedI had bought a new VI SIM, I have not been able to service it even for a day because there is no signal here. When I lodged a complaint, I was told to call the company. My experience with VI is absolutely terrible. @ViCustomerCare
-
Thavanessh (@Thavanessh) reportedPaid for international roaming before traveling to India.Stranded in South India and my international roaming isn't working at all. No network,no data,Highly disappointing service from @CelcomDigi Please fix this ASAP. @ViCustomerCare your roaming partnership is a massive letdown
-
naman. (@SRKzKabir) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.