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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Pune, Ahmedabad, Mumbai, Chhindwāra, Bengaluru, New Delhi, Bilāspur, Nagpur, Āsansol, Ghātāl, Kurukshetra, Chennai, Hyderabad, and Erode.

CityProblem TypeReport Time
Guwahati E-mail 3 hours ago
Pune Phone 5 hours ago
Ahmedabad Internet 8 hours ago
Mumbai Phone 10 hours ago
Mumbai Phone 1 day ago
Chhindwāra Total Blackout 1 day ago
Full Outage Map

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • falgunitweets
    Falgguni Trivedi (@falgunitweets) reported

    @ViCustomerCare Fix the network instead of lame replies!

  • Samir58954972
    Samir (@Samir58954972) reported

    @ViCustomerCare facing the worst possible internet speed for the past 2 months. Have raised complaint multiple times but still not resolved. Tried again to raise a complaint today but guess what internet speed is so slow can't even raise a complaint in your app. Fix this ASAP

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @ViCustomerCare @JioCare port out soon in Jio please help now Quit never used Mf internet speed 398 rs only loot Jio reply now I want to port out soon

  • Adnan_1701
    Adnan (@Adnan_1701) reported

    Dear @ViCustomerCare Team, ​I am writing to report an issue with my recent Vi SIM card order. ​The SIM card has been delivered to me, but it is currently not working. Furthermore, when I check the order status on the Vi website, it does not reflect that it has been delivered.

  • gowthamV86
    GOWTHAMAN VINAYAGASUNDARAM (@gowthamV86) reported

    @ViCustomerCare Ordered Vodafone 5g sim online even after one week not yet received the sim. Called concerned showroom never picked the call or no response given

  • negidashubham
    negi da shubham (@negidashubham) reported

    Dear @ViCustomerCare,You can sell new SIMs online with digital KYC, but can’t issue an eSIM to a genuine overseas customer with a dead SIM. Instead, you ask us to fly back to India or force a family member onto a 4-month postpay plan just to keep the number. 💩 customer service.

  • SB_chem0206
    Shashi Bhushan_Chemistry (@SB_chem0206) reported

    @ViCustomerCare I shared my number almost 4 hours ago, but no resolution has been provided yet. How does a ₹1,749 recharge, valid for 6 months and done on June 16, end today? Is VI owned by the East India Company?

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @Airtel_Presence please help me to port from @ViCustomerCare this **** And you scammer don't call or disturb me Shameless vi

  • Ranjanmaji3
    RT Ranju (@Ranjanmaji3) reported

    @ViCustomerCare I already DM you Mr.Ajit...but you didn't respond...I won't delete anything until my problem is solved.

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Have checked, But again I am saying : No service, No Bill

  • Jitendra_CE
    JITENDRA KUMAR (@Jitendra_CE) reported

    If you have any solution for this, please tell me so that I can upgrade my recharge. Thank you. @ViCustomerCare

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare Peoples for reliable service, not endless inconvenience. It's time to respect your customers and fix these issues before you lose their trust completely. #CustomerRights #Telecom #NetworkIssues

  • imkshatriya27
    Chandan Singh (@imkshatriya27) reported

    @ViCustomerCare Do you provide Broadband service also ? I will be terminating the @airtelindia @Airtel_Presence Broadband service also as that is also not working properly, facing lot of disconnection issue along with speed issue.

  • RamanandMishra1
    R P Mishra-- मिश्राजी. (@RamanandMishra1) reported

    @ViCustomerCare Hi vi customer care My fone is very slow. I cant watch anything unintereptedly on mobile.

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare It has been a long time, and I still haven't received any satisfactory response regarding my mobile number. I need my SIM reactivated as soon as possible. Is this really how you treat your customers? No one is listening or taking responsibility.

  • Iamanonymous53
    Rony (@Iamanonymous53) reported

    @ViCustomerCare this time I will take you to the consumer court for your pathetic service. I wanted to port out and you all are doing it intentionally to stop me from porting out . I called 198 and Mr subhojit roy simply refused to take my complaint and disconnected the line

  • Utpal_90
    utpal senapati (@Utpal_90) reported

    @ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare If you can't run the company properly, then give someone else the opportunity. Customers are suffering from every possible issue—expensive recharges, reduced talktime, less data, shorter validity, poor network coverage, and even SIM deactivation without proper justification.

  • hamidrasheed
    Hamid Rasheed (@hamidrasheed) reported

    Dear @ViCustomerCare I recently ported my number from Airtel to Vi. but my new Vi physical SIM is not working on my HONOR 400. The phone detects the SIM, but I am unable to enable SIM 1, and there is no network.

  • anandrvyas0
    Anand Vyas (@anandrvyas0) reported

    @ViCustomerCare I have joined VI . Why VI service centre giving only post paid option for port ? I have visited South Bopal branch and a lady VI representative confirm only post paid option by VI for port. I have to take. this is highly unprofessional Why such unethical product sell?

  • prafull9236
    Prafull Srivastava (@prafull9236) reported

    It's vary pathetic, service by @JioCare unable to login or work. Internet sucks. It's really really bad service at my location pin code 110077. No response on DM. @airtelindia @ViCustomerCare I need better network here.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @TRAI @ViCustomerCare a simple reactivation request is taking ages to process. Moreover, for reporting this issue on x, i am being harassed by unknown accounts - possibly goons of vi.

  • Mujahid_along0
    Mujahid Alom (@Mujahid_along0) reported

    @ViCustomerCare shame on you so you're not going to solve my problem From past 6month I have hear we can't Solve you're problem I think I should have port out earlier As loyalty mean nothing to you Now it time port Worst experience in vi

  • NizamiSalah
    Salah Uddin Nizami (@NizamiSalah) reported

    @ViCustomerCare My intl roaming has not been working for the last 2 weeks. I'm currently abroad and this number is critical for my office communications and other important calls. Despite contacting multiple support agents, the issue remains unresolved. Please check on priority.

  • DeathEndsFun
    Dilip D'Souza (@DeathEndsFun) reported

    Hello @ViCustomerCare - I bought a 3799 roaming pack for USA; got mobile data for first 2 days in the US (Jul 1-2), but not since then. Multiple calls to customer care haven't helped; in fact three times your rep has hung up on the call. Very disappointing. Please make this work.

  • Saharaj11567070
    Saharaj10 (@Saharaj11567070) reported

    @ViCustomerCare Extremely disappointed with the network service.Internet speed is very poor and calls keep dropping or failing to connect.This issue has beencontinuing for a long time and is affecting my daily work.Please resolve the network problem in my area as soon as possible

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.`

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare This is how you troubleshoot - 1 chat support asks tonnes of questions and redirects user to email 2 email support asks the same questions again and again. does nothing. 3 twitter tries to corner the user in to DM and asks same questions again and again

  • shekardev
    SHEKHAR DEVADIGA (@shekardev) reported

    @ViCustomerCare Too much of reminder calls for recharge It's really harassment n torture No need of reminders That too so many calls Please avoid harassing your customer.

  • NiwasMishra5
    Niwas Mishra (@NiwasMishra5) reported

    @ViCustomerCare @ministryofcomunication please solve this problem