Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chhindwāra, Mumbai, Shillong, Lucknow, Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Pālghāt, Haridwar, Delhi, New Delhi, and Hanumāngarh.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 day ago |
|
Mumbai
|
Internet | 1 day ago |
|
Shillong
|
Phone | 2 days ago |
|
Lucknow
|
Total Blackout | 2 days ago |
|
Pune
|
Phone | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal (@mitr_kunal) reported@ViCustomerCare U will resolve my problem after my tour gets over as per ur DM
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Rehan (@itsmeRehanR) reported@ViCustomerCare No response @ViCustomerCare. That is how you treat your customers.
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India I’m not deleting the number. +919953015328 is being used for marketing calls, which is illegal. Asking customers to remove evidence is not a resolution. Take action and confirm publicly.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare You are asking me to provide proof of what an agent told me about a plan months ago. How can an ordinary customer be expected to keep the agent's name, exact date/time, store details, or screenshots for six months? The responsibility of maintaining .
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Thanish Garg (@garg_thanish) reported@ViNewsOfficial @ViCustomerCare Is there any way to get my sim delivered I contacted customer care daily 6-7 times They say u will Get call in morning afternoon night It is very sad to see the very bad service This is my order id your Vi Order DCHD10082655108
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare “we are reviewing the concern.” Either resolve the issue with a proper written explanation and reverse the disputed charge, or clearly tell me that Vi is refusing to resolve it.
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired today. Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
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Arvind Pratap Yadav (@iarvindofficial) reportedI have been using the same Vodafone SIM card for about 10 years—now rebranded as Vi. However, for the past 2–3 years, I have been facing severe issues: network drops during calls and frequent loss of internet connectivity. Even when I purchase a 5G recharge plan, @ViCustomerCare
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hirenkumar (@armyguy_hk) reported@Rahul_ChauhanX @ViCustomerCare They won't give solution. They will only ask to DM but after that they will run away from customer concern.
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असुविधा के लिए खेद है 🇮🇳 (@shotti_bolchi) reported@ViCustomerCare your app doesn't allow payment through UPI if a UPI app is not installed on that particular handset. It's not possible to install UPI app on each & every device, still this stupid limitation. Other apps have an option to scan a QR code, why can't you provide one?
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Ashutosh (@unashutosh) reported@ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072
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Vikrant Patil (@PatilVikrant12) reported@ViCustomerCare 🤡🤡**** off useless
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Parth Kakadiya🧑💻 (@parth1320) reported@JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!
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AnuCreate.in_ (@Imdead108_ybc) reportedHello @ViCustomerCare @TRAI My Vi network has been down for several hours. Please resolve this immediately.
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Tiger (@syedirfanriyaz) reported@ViCustomerCare Have stayed with Vodafone from 2007 , still showing faith. Still facing normal network and Internet issues in Bangalore ! Pathetic , Airtel and jio works better
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.
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Jayveer Rajput (@JayveerUss80620) reportedI am paying 399rs for this ******* bad network @ViCustomerCare ???
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Tej Tirumala (@tejtirumala) reportedI never expected that switching to Vi would mean losing iMessage and FaceTime. Because of Vi, I have lost both. I barely use WhatsApp. 90 days without iMessage and FaceTime feels like torture. Big lesson learned. Thanks, Vi @ViCustomerCare
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Ashutosh (@unashutosh) reported@ViCustomerCare It's been more than 20 hours but no resolution yet. Same fake promises. Lame excuses. You think by such tactics, you can retain customers?
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Tank Devang R. (@tank_devang) reported@ViCustomerCare I already tried calling 199, but I could not find a clear option to speak with a customer-care representative regarding an accidental recharge. As a customer, it is extremely frustrating when there is no straightforward way to report such an issue and request a reversal.
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare always say they are working on it -> moved it to high priority -> has escalated issue bla bla bla and does not even have a ticketing system or even a reference number for the complaint. A scam is being carried out in return of customer care. That is how you know
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia Because of this lack of billing transparency, I have decided to port my existing Vi number to Airtel and switch to Airtel Prepaid. I hope Airtel can provide me with transparent pricing, reliable service, and affordable prepaid plans without unexpected charges.
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Shubu (@Shubham94428667) reported@ViCustomerCare I am going to file complaint today in consumer court regarding the fraud that you are carrying this all around and wasting all me time in fake resolvent
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starking (@starkingsports) reported@ViCustomerCare i want help
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.
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Sajal Agrawal (@Esajeael) reported@ViCustomerCare Hi, I applied for Home Delivery of Sim Yesterday Morning. It hasn’t been processed yet. No Call/Notification etc of the process! Please process it or cancel and refund money. Thanks Order ID: SPPMPW12082682789
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Laxmikant Bairwa (@Loyalbairwa90) reported@ViCustomerCare The Vi network has been very slow for the past 2 to 4 days, increase its speed—make it high-speed Pincode 322215
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Rotating agents while giving the exact same reply doesn’t fix the problem. Your numbers are being misused for sales calls against TRAI rules. Stop hiding behind DMs and take visible action.
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the company should be loyal to the customer. Please note that if the 5G network and 5G internet speeds are not improved, the company Please ensure proper Plan Consider @TRAI