Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 12/19/2025 08:00

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (20%)

    Phone (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Ahmedabad, Mumbai, Mangalore, Visakhapatnam, Bhopal, Pune, Kurukshetra, Guwahati, Hyderabad, Kanpur, Chennai, Patna, Kharagpur, Indore and Pānīpat.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMangalore Internet
IndiaMumbai Total Blackout
IndiaVisakhapatnam Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • jorjkuriakose George Kuriakose (@jorjkuriakose) reported

    @ViCustomerCare My issue was with calling numbers starting with 1860 which are bank helpline number which I cannot call due to insufficient balance in my prepaid account IN SPITE OF HAVING AN UNLIMITED PACK.

  • Rajivsharma5467 Rajiv Sharma (@Rajivsharma5467) reported

    Worst network in deoghar area in jharkhand pin code-814150. I travel whole area in deoghar but no 4g connectivity in deoghar area and call drop is frequently @VodafoneIN @ViCustomerCare @DoT_India

  • Ur_DeepakGupta DEEPAK GUPTA (@Ur_DeepakGupta) reported

    I want to ask the telecom companies that every SIM holder is Their custmer but if he wrongly recharged with other data pack ,there will be no option to cancel the recharge. How it can be satisfactory custmer service,I think it is" Dadagiri ".@JioCare @ViCustomerCare @airtelindia

  • ajay6279 Ajay Singh (@ajay6279) reported

    @gaurcoolboy @ViCustomerCare Don't go to Vodafone or LG becoz this problem can't solve as they don't know,they will format ur phone & keep promising that it will be resolved.Don't know y this type of mobile doesn't search VI network.Go 4r again port to any network other than VI after 90 days wait.

  • ChetanKore3 Chetan Kore (@ChetanKore3) reported

    @ViCustomerCare after so many follow ups and twits ,emails , messages . My sim still not yet activated kindly activate my sim try to understand my problem. @rmstakkar please help.

  • pmittal81 Pϋn̲̮̲̥̅͡ε̤̣̈̇ε̤̣̈̇t (@pmittal81) reported

    Tired of vodashit @ViCustomerCare. @airtelindia need help to port from Voda to airtel

  • anand_bhaii Anand S. Srivastava (@anand_bhaii) reported

    @ViCustomerCare Deducting balance in the name of services clearly indicates that how desperately Vi tries to abstract funds from its users. If this happens again I'm gonna make sure to lodge a complaint at TRAI and also get my phone ported out of such an unprofessional provider.

  • nationalist9727 Don (@nationalist9727) reported

    @ViCustomerCare Vi's worst internet network begger

  • ishanmehta6 ishan mehta (@ishanmehta6) reported

    @ViCustomerCare I will not stop until I get a resolution this time. Behaving like cheaters & beggars Taking full bill amount and not providing network I asked to call between 6pm to 7pm. I will port out and not pay bill as well. Have some shame u r losing customers crap netwrk

  • Anurag_Sinha_12 ANURAG SINHA (@Anurag_Sinha_12) reported

    @ViCustomerCare I am regular user of Vi from past 12 years but I regret to say service provided now a days is very poor even from today morning I tried to recharge my number but every time is shows operator issues and I have a secondary balance of amount 300.

  • swatah_siddha Swatah Siddha (@swatah_siddha) reported

    @ViCustomerCare I called 198 to talk to customer care but all I got was a Thank you for calling us and the line was dead... Then i get a message from VI with a link to open their useless app... Pathetic.. no wonder why @reliancejio is No. 1

  • 1solitaryreaper SickTard (@1solitaryreaper) reported

    @ViCustomerCare I can’t make any call, has been 10 days now! Even raised a complaint on app. PLEASE LOOK INTO THIS!!!!

  • livemarketview livemarketview (@livemarketview) reported from Kolkata, West Bengal

    @ViCustomerCare Sir first solve my problem there after i am deleting sms

  • IamPrasanthT Prasanth Telanakula (@IamPrasanthT) reported

    @ViCustomerCare I have mailed you with detailed story of a mini store manager cheated me by giving postpaid sim, when I asked for prepaid. Though customer care shared resolution to the store manager he didn’t responded till now. This is how you want to get on ?? @nch14404

  • pmittal81 Pϋn̲̮̲̥̅͡ε̤̣̈̇ε̤̣̈̇t (@pmittal81) reported

    Do you have infrastructure to issue esim or not. @ViCustomerCare #Vodafonedown

  • PranavNirmal28 Pranav Nirmal (@PranavNirmal28) reported

    I have to shift from 4g to 3g to get network on VI... #worstnetwork @ViCustomerCare

  • Neerajs94720987 Neeraj sharma (@Neerajs94720987) reported

    @ViCustomerCare Request you to please convert this to prepaid 7379978816 . Called multiple times on customer care and they are saying go to store. It is not possible in lockdown. Already cleared bill.

  • dukane_vinay vinay dukane (@dukane_vinay) reported

    @ViCustomerCare why is the mobile data not working since yesterday what is this service

  • Vivekbh51053586 Vivek Bharti (@Vivekbh51053586) reported

    @ViCustomerCare it is so bad network in Munger Bihar do something

  • Kishor81936924 Kishor (@Kishor81936924) reported

    @ViCustomerCare I'm having problems with slow speed internet. Please solve this problem.

  • m_amitrathore Amit (@m_amitrathore) reported

    @ViCustomerCare I get to the VI store, They said that we are unable to convert postpaid to prepaid because our backend Excutives are not working in pendamic. I mean literary is that true? I will never pay any bill sir because if when i want to go in postpaid then you have homedelivery (1/2)

  • Rajivsharma5467 Rajiv Sharma (@Rajivsharma5467) reported

    @ViCustomerCare When you will update in this area jio and airtel has full connectivity and I travel frequently in this area for job purpose but such bad network unable to take call

  • xavierdsouza26 Xavier Dsouza (@xavierdsouza26) reported

    @ViCustomerCare again network problem at Kharegaon, behind Mayur Hotel Kalva Thane Maharashtra 400605, call connectivity, internet problem @TRAI

  • aurangzebmumtaz Aurangzeb Khan اورنگزیب (@aurangzebmumtaz) reported

    Hey @ViCustomerCare The world's most crap useless internet Connection @VodaIdea_NEWS **** You!

  • RaviVishwanathe Ghosty (@RaviVishwanathe) reported

    @ViCustomerCare @VISHVASJK What self gloating jokers. Your service is pathetic and despite seeing each and every comment castigating and calling out your sub standard service levels, you jokers are gloating in self-congratulatory msgs.. How bizarre.. Sell off to @reliancejio or #airtelindia..#olxpebechdo

  • RaviVishwanathe Ghosty (@RaviVishwanathe) reported

    @ViCustomerCare #vodafoneidea have lodged 30 odd complaints, last complaint on 10 may said, will resolve by 25 jun.. What a disgusting and pathetic service.. You guys should close shop.. @reliancejio, @airtelindia are much capable in service providing... Beta , Aapke K bass K baat nhai hai!!

  • dasanudasrahul Rahul Singh (@dasanudasrahul) reported

    @ViCustomerCare First improve your network then share knowledge on other topics. Having worst network of india thay say they are the best. Even Jio is performing better than you guys. Shame on you.

  • gaurav_patange GAURAV PATANGE (@gaurav_patange) reported

    @ViCustomerCare When are you going to shut down 3G network in Maharashtra circle and Improve 4G coverage?? This is the last time I am asking. Give me only answer that I want. When will 3G shut down in Maharashtra circle? I am porting out of Vi fed up with your service.

  • DGhumake Incognito Indian (@DGhumake) reported

    @ViCustomerCare I opted out of Netflix well in advance.. Still my bill has the same amount incorporated. The customer care is not removing the same despite I had put the request well in advance. Can you remove my Netflix subscription & let me know the balance or else I'll complaint it to @TRAI

  • mayank3877 mayank dholetia (@mayank3877) reported

    @ViCustomerCare Hi! We have received & are processing your request for service How to videos. Just sit back & relax, you will receive a confirmation within 2 hours.This is 8th times that( how to videos) activate by it self without my permission and my balance is also deducted