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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Sūrat, Vadodara, Bengaluru, Bhubaneshwar, Hyderabad, Guwahati, Pune, Indore, Ghāziābād, Virār, Chhindwāra, Kanpur, Rājkot, and Roha.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Sūrat Phone 3 hours ago
Vadodara Internet 3 hours ago
Bengaluru Internet 6 hours ago
Bhubaneshwar Internet 6 hours ago
Hyderabad Total Blackout 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Meinvishal
    Vishal (@Meinvishal) reported

    @ViCustomerCare Hi, by mistake I recharged on wrong number, amount 3599. I did 5 minutes ago, please help to revert this.

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare I am disappointed for the service no response i paid fees but soon I am porting to other subscriber atleast they have some priority to look this issue

  • McMeggg
    Meganbilli (@McMeggg) reported

    Hey @ViCustomerCare I am unable to make calls but able to receieve it. Network is gone bad.

  • khanaamir1991
    Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reported

    @ViCustomerCare @pib_comm @CMOMaharashtra Gavan Pada, Chembur-74 has been without a Vi network since 7:00 AM. Thousands of users are unable to make calls, use mobile data, or receive OTPs. This is unacceptable. Restore the network immediately and provide an official update.

  • pharma_voyager
    Pharmacist (@pharma_voyager) reported

    @ViCustomerCare You can't provide strong network Don't talk about building an equal network I'll be porting out from @ViCustomerCare #yağmur #كاس_العالم_٢٠٢٦

  • ashish_2718
    The_Optimist (@ashish_2718) reported

    @ViCustomerCare my number has been suspended and this guys are not activating. I will port it to you guys in postpaid will you be of any help…

  • InjunMo
    ***** (@InjunMo) reported

    @ViCustomerCare Am a RelianceJIO customer. They have recently begun a policy of disrupting VPNs. Would like to shift to you as my ISP, provided you can assure me that you are not bound by any such constraints regarding VPN use.

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Dear Shruti ma'am. Now limit for dm is over. When recharge is pending you continuously msg and call the users to do recharge. So why I should not update your service on daily basis? No network then refund my money. Or its ur duty to provide network. It's been 4 months w/o network

  • ananyas89
    Mr. Ananya Sarkar (@ananyas89) reported

    According to your press release, Vodafone 5G services were scheduled to be launched in Kharagpur, West Bengal, by the end of June. Today is July 3rd, and the service has still not been activated in this area. Could you please clarify why there has been a delay? @ViCustomerCare

  • Jitendr89767462
    Jitendra Kumar Sahni (@Jitendr89767462) reported

    @ViCustomerCare @Vodafone Vi 5G No Network Bawana Narela Delhi 4G Internet Speed Network Problem Please Reply My complaint....

  • xskysharma
    Aakash Sharma 𝕏 (@xskysharma) reported

    @ViCustomerCare Please 🙏 help me

  • trading__life__
    trading life (@trading__life__) reported

    This is pathetic @ViCustomerCare — no calls, no internet, no 4G all day in metro tier one city. Your app’s broken too so we can’t complain. Ten neighbours affected. How are we supposed to work? Sort it out ASAP. #ServiceDown

  • kartickdeyer
    kartik de (@kartickdeyer) reported

    @ViCustomerCare `@ViCustomerCare VI launched 5G on 30th May but network is dead. No 4G, no 5G. Customer care not responding either. I paid for a plan and got no service. Requesting refund.`

  • Ankit_Alwasa
    Ankit Parmar Alwasa 🇮🇳 (@Ankit_Alwasa) reported

    @ViCustomerCare If you can't run the company properly, then give someone else the opportunity. Customers are suffering from every possible issue—expensive recharges, reduced talktime, less data, shorter validity, poor network coverage, and even SIM deactivation without proper justification.

  • jolly_virendra
    Virendra (@jolly_virendra) reported

    @ViCustomerCare Resolution awaited !!

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @TRAI @ViCustomerCare a simple reactivation request is taking ages to process. Moreover, for reporting this issue on x, i am being harassed by unknown accounts - possibly goons of vi.

  • Tiwari_____100
    तिवारी हरिकेश (@Tiwari_____100) reported

    @ViCustomerCare I’ve been trying to attend an online class for the past half-hour, but the #Vi network is so terrible that I can't even join. Did I make a mistake by choosing Vi?

  • aliabbaszaidi_
    Ali Abbas Zaidi (@aliabbaszaidi_) reported

    My internet, Dialer calling hasn't been working at all since this morning; what is the problem? In Mumbai Kindly update and resolve the issue @ViCustomerCare

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @ViCustomerCare Its absurd to ask whether to deactivate to tech savvy demanding customer like me. I know how to activate. I didn't call you to activate. I saw in app and did. Don't deactivate. I will see what to do

  • khanaamir1991
    Aamir khan आमिर खान✨🇮🇳 (@khanaamir1991) reported

    @ViCustomerCare Again, the entire Gavan Pada, Chembur-74 is facing a Vi network outage since 4:00 PM today. Calls, mobile data, and OTP services are disrupted. Repeated outages are causing serious inconvenience. Restore the network immediately and provide an official update. #Vi

  • RahulBh44254602
    OWN GOAL (@RahulBh44254602) reported

    @ViCustomerCare You told me to DM, I already sent message yesterday but no reply till now 😡 I recharged 5G unlimited pack but it shows data exhausted and internet not working. What is this service ?? You fraud company

  • Harryputteronly
    Harry putter (@Harryputteronly) reported

    @ViCustomerCare If you are reaching out then good, but fox the issue at location that's enough for me

  • im_charav
    charav borana (@im_charav) reported

    @ViCustomerCare why do even in india? You provide worst service to the customers. I stay in Chennai even there same network issue and now I'm at village rajasthan,here ur network sucks even more . You shud close the company and sell lollypops on road . You really can't handle tis

  • Sameerkhan_21m
    sameer (@Sameerkhan_21m) reported

    Dear Vi Customer Care Team, I am writing to raise an urgent complaint regarding my recent recharge. On 9987056484, I recharged my Vi number with ₹199 after checking the Vi App. The app clearly displayed an offer: "1 GB Data Daily + 2 GB Fixed Data for 28 Days".@ViCustomerCare

  • Fardeen24175992
    Fardeen (@Fardeen24175992) reported

    @ViCustomerCare i have mailed related to my bill issue regarding related financial crisis unable to repay bill at time request to bare me 10 days extension for repayment till the removed barred service for communication.

  • NitinRathod_90
    Nitin Rathod Official (@NitinRathod_90) reported

    @ViCustomerCare You did not solve my problem, return your money to me.

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @ViCustomerCare No responsibility or concern over the mistake by @ViCustomerCare shows how much they value a customer who can influence and transfer 6 vi sims including postpaid to another company. 👏👏👏👏👏👏👏👏

  • NikhilA1412
    Nikhil Agrawal 🇮🇳 (@NikhilA1412) reported

    @ViCustomerCare Nagpur there is issue in network.

  • AlkaSimolay
    Alka Simolay (@AlkaSimolay) reported

    @ViCustomerCare, I’ve been trying to reach your customer support for the last 1 hour for a query and assistance, but I’m still unable to connect with anyone. This is extremely frustrating. What kind of customer service is this? Please look into this and resolve it at the earliest

  • shubhbest
    Shubham Sharma (@shubhbest) reported

    @ViCustomerCare I need your help, wanted to port all of my Airtel and jio connection into Vodafone postpaid. These guys are fraud. Promise to provide discount on rental what they never delivers. Hell to you @airtelindia @Airtel_Presence