Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (55%)
- Total Blackout (25%)
- Phone (16%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Bengaluru, Kanpur, Alleppey, Pune, Mormugao, Guntur, Kolkata, Chhindwāra, New Delhi, Jaipur, Hanumāngarh, Jodhpur, Guwahati, and Nāgaur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
2 hours ago | |
|
Bengaluru
|
Internet | 3 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
|
Alleppey
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Kush Agarwal (@kushgrwl) reportedI'm facing denial of network connection by @ViCustomerCare since 36 hours and they are unable to diagnose the same. They want me to wait 72 hours. They say there's a network latching issue with my number. I'm fortunate that I'm at home and office, otherwise!
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Mayank Bansal (@ma_20th) reported@kushgrwl @ViCustomerCare Have had same issue with Airtel but mostly during day time, and wasting work hours is just not possible
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RAJDEEP SWARNAKAR (@me_rajdeep12) reported@ViCustomerCare facing network issues on my postpaid SIM for the last 4 months. Complained multiple times but still no resolution. Now being charged ₹1655 despite not being able to use the service. Requesting a fair waiver on the bill. #Vi #NetworkIssue
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Aartik (@Aartik_Official) reportedHello @ViCustomerCare, My SIM has become active after Porting, but I am not receiving any OTPs or incoming verification messages. Also, it is showing “No Recharge” even though the retailer already completed the MNP process. Please check and resolve this issue ASAP.
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pratikd (@gujjuchokkra) reported@ViCustomerCare still issues not resolved
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Gajendra Pratap 🇮🇳➡️ (@gajendrap2699) reported@ViCustomerCare I'm fully disturbed your @ViCustomerCare network speed improve your network Vi very bad network service Don't purchase vi Improve my network 🛜
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Urgent network issue still pending deesa and palanpur issue battery bhi bat bar utar Raha hai and network bhi nai aa raha hai Why you v i people not revert since last long time Dear Trapl help
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NIK's Voice (@kumar_nira51833) reported@ViCustomerCare My uncle lost his phone, he had the Vodafone number help me to block his number asap.
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Chinmay Singhal (@BhagavaVaani) reported@ViCustomerCare shity Vodafone is not working Contributing enormous losses to my business Please make it work asap so i can port my sim Because i cannot handle these **** ups anymore
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surendra sah (@Surendr30121978) reported@ViCustomerCare VI network at pin code 799101 is completely zero; I can't even use the last recharge I purchased. Instead of providing the UPC code, the customer care team keeps insisting that I recharge again. Only Vodafone can commit such blatant fraud. If you care, share UPC to port number.
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Himanshu Sharma । हिमांशु शर्मा 🇮🇳 (@himan5husharma) reported@ViCustomerCare This has been an extremely disappointing experience. Despite multiple follow-ups, there has been no proper response, no accountability, and no clear resolution from your side. Disgusting service quality with equally disappointing customer support resolution.
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Manu Mark Imam (@jagsen) reported@ViCustomerCare Again, I am writing to complain that you have not delivered my booked and paid SIM. Details of my booking had already been sent to you by DM. If this is the level of your customer service, it is of concern. @FinMinIndia please look into the matter.
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Rahul Adhikary (@RahulAd97994778) reported@ViCustomerCare I reacharge 21.05.2026 previous day, 399 super Hero pack ,but vi app shows 301 GB use , how is this possible. I contact vi customer care but not connecting,
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedWhat Happened to @ViCustomerCare couldn't solve a Simple problem.
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Sid (@siddharthrk31) reportedHi @ViCustomerCare can you please stop spamming a customer with 5-10 calls in a day to pay a bill which is due after 3-4 days. You guys have started spamming with calls for over 10 days now and despite repeated communications, you guys are disturbing me now. Happy to port out.
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surendra sah (@Surendr30121978) reported@ViCustomerCare Why, Everyone witnessed your poor service. Zero signal at pin code 799101, send upc to port the number 7430016678 on registered mail.
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Manoj Sharma (@manoj63508) reported@ViCustomerCare My vi number not working. No service. Emergency calls only. Number - 7413014830.
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Manish Singh (@ManishS58335227) reported@ajeetram3 @ViCustomerCare Bro vi is using NSA technology for 5G service which sometimes shows 5g but actually it was connected with 4g you can download netmonster app from playstore and you can see NSA disconnected is showing to you which means your phone is showing fake 5g symbol but actually connected4g
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Aazad (@Ajadsingh19) reported@ViCustomerCare Pathetic and worst network service in vi, I don’t know how they are managing.
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Pooran singh Rathore (@Piyush_Rupawat) reported@ViCustomerCare, your POOR service continues, 3-4 months ago also I had the concerns with Vi, and today again the same issue. Recharge is done, but no incoming, no outgoing and no internet connectionWhat's this. It's just so pathetic and disgusting. Make me talk to your executive
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Vikas Handu (@vikashandu) reported@ViCustomerCare Have also shared my reply along with comments and the problem I am facing
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Giridhara Joshi (@GIRIJOSHI) reported@ViCustomerCare Subject: Request for Equal Network Development in Villages Respected Sir/Madam, I would like to express my concern regarding the lack of proper Vodafone Idea network coverage and tower upgrades in village areas. It appears that most network improvements and new tower installations are focused only on cities, while villages are being ignored. Village people also use the internet for education, online work, business, banking, entertainment, and communication just like city users. After the growth of work-from-home opportunities, many people returned to villages and depend heavily on mobile internet connectivity. However, we are still struggling with weak signals, slow internet speeds, and poor network coverage. It feels unfair that village customers are not receiving the same quality of service despite contributing equally to your business. We kindly request Vodafone Idea to: Improve network coverage in villages Install and upgrade towers in rural areas Expand 4G and 5G services equally beyond city limits Village customers are also valuable customers, and we hope the company will consider rural development seriously. We request you to take necessary action at the earliest.
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Yogendra Gurjar (@ys0333) reported@ViCustomerCare Hi, I accidentally recharged a wrong number via Amazon Pay. Need urgent help to reverse it. UPI Transaction ID: 614006359683 Operator reference no = ONR2605201637440013 Order id = 405-1854445-5130743 Wrong Mobile no. = 8877221572 Right mobile no. = 7877221572
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toyclubaw (@parween_sa39104) reported@ViCustomerCare @airtelindia I have been a loyal customer of vi since 1 year but now they are ignoring me I dm them here emailed them ignored they are giving me delay and delay to reset just one thing their agent just saying it will reset but never happened and never transferred to desk bye vi @airtelindia
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Aditya Ghodke (@aadi_9325) reported**** you @ViCustomerCare your internet sucks
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surendra sah (@Surendr30121978) reported@ViCustomerCare No network at pin code 799101, how generate UPC to port the number 7430016678
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R (@RealRaghv) reported.@ViCustomerCare, you said everything is working fine in location which I've shared you before porting in and now when I visited that perticular location. No Network No Call No Internet Porting out soon!
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Sonal Jain (@Sonalomania) reported@kushgrwl @ViCustomerCare Maybe that’s the issue? Doubt Vodafone will give you a clear explanation.
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported**** customer care worst of all @ViCustomerCare
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SANJAY KUMAR (@SANJAYDrmr) reported@ViCustomerCare Sir, I have to leave for Canada and My son recharged my vi number on 26 th April, 2026 which is not working. My son and me are requesting for providing e-sim but vi person are denying. Kindly help me. Thanks Sanjay Kumar