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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 19% Phone (19%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Guwahati, Cochin, Mumbai, Thāne, Chhindwāra, Shillong, Bengaluru, Jaipur, Coimbatore, Panaji, Patna, Chennai, Vasco da Gama, Ahmedabad, and Rājkot.

CityProblem TypeReport Time
Guwahati Internet 6 hours ago
Cochin Internet 11 hours ago
Mumbai Internet 12 hours ago
Guwahati Total Blackout 13 hours ago
Thāne E-mail 15 hours ago
Chhindwāra Internet 20 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • GurmeetPwN
    Gurmeet Singh (@GurmeetPwN) reported

    Sick and tired of the absolute harassment from @vodafoneIN @ViCustomerCare. Your spam callers are barking up the wrong tree. For the 10th time: I DO NOT work with Quidich Innovation Labs. Stop ******* calling me. Disgusting, predatory customer service.

  • hsmehta
    himanshu (@hsmehta) reported

    @ViCustomerCare network is down ? Anyone else facing the same issue? #vodafone

  • priya_sampath
    Prishya (@priya_sampath) reported

    @ViCustomerCare thanks to your pathetic support that am moving out to Airtel. You lost your customer who stayed with you for 15 years

  • anuragthakurmuz
    Anurag Thakur (@anuragthakurmuz) reported

    @ViCustomerCare There is no 4G network at my location.

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    @ViCustomerCare I bought a new postpaid sim and your employee taken 500INR as security deposit from me and he told after SIM got activated it'll be reflected in your account. Seems that is not happened please help me on this.

  • me_gauravbhalla
    Gaurav Bhalla (@me_gauravbhalla) reported

    @ViCustomerCare Thanks. I have replied with the information. Please help and resolve.

  • ayushpanditz
    AYU$H DUBEY (@ayushpanditz) reported

    @ViCustomerCare Please stop calling me repeatedly. I do not wish to receive further customer service or promotional calls from Vi. Kindly remove my number from your calling list and communicate only through SMS if necessary

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

  • Balawan47721671
    Balawant (@Balawan47721671) reported

    Vi not provide good network service since week. Many customers try to port in another network. @ViCustomerCare

  • animeshse21
    Dharmo Rakshati Rakshitah (@animeshse21) reported

    @ViCustomerCare Need to portout my Vi Number +91 982XXXXX34 Lousy Service and No special plans

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day

  • devashish_ghosh
    Devashish Ghosh (@devashish_ghosh) reported

    @ViCustomerCare need your help in enabling my sim card delivery. I booked and did the first recharge on 23rd July but am yet to get the SIM card. Do I need to find and visit VI store to get it, please guide. Thanks in advance.

  • RAJESHMUNIYA360
    Rajesh Muniya (@RAJESHMUNIYA360) reported

    @ViCustomerCare my network problem data in law

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare I didn't want to be on this network, Shame on your's.

  • Marwari_Trader
    Learner Jakhar (@Marwari_Trader) reported

    @ViCustomerCare no call was received from this number. Whats the meaning of same day delivery . Its 10 days and even no one bothered to call. And your customer care team is asking to cancel when I contacted them. Is it the way?

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

  • JatinSalgotra7
    Jatin Salgotra (@JatinSalgotra7) reported

    @TelecomTalk In jk @ViCustomerCare has very pathetic service. You don't go to your relatives house living in semi urban area in mountain with this network, vi can't have 2g for regions in jk . Just asking they are saying vi mein sabko sabh milega,they are the first launching priority service

  • anuraganasane
    Anurag A (@anuraganasane) reported

    @BloggerBrainss @ViCustomerCare Call that number and tell them to recharge yours. Vi hasn't done any scam here. Ask them if they can help, if not, call the number instead.

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare Yesterday I had to call 12 times just to get a simple answer. But I kept getting connected to Bhargavi who is probably the worst agent on the planet. She kept transferring my call to the IVR where I gave you the least rating or just hanging up on receiving my

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    I have accepted that I have wrongly done recharged .They denied to give refund as they don't have the provision.And the number on which the recharge is successful the number is out of service .@ViCustomerCare They are Certified Scammer Don't use VI sim. @nch1915 Please take necessary steps in these scammers.

  • alone_4evr_
    SYN-SYN/ACK-ACK (@alone_4evr_) reported

    @ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help

  • pradeepsindal97
    CA Pradeep Sindal (@pradeepsindal97) reported

    Dear @ViCustomerCare, I want to port my number from @Airtel_Presence to @ViCustomerCare, but my Airtel plan is still active for the next 3 months. Is there any way I can keep the benefit of my active plan while completing the MNP process? Please help.

  • Swatant06767086
    Swatantra Kumar Mishra (@Swatant06767086) reported

    @ViCustomerCare What is solution???? Plz share

  • Renison007
    Renison Pereira #TimesUpIndia (@Renison007) reported

    @ViCustomerCare Manager or even a person who could speak and understand English. I told him that I am recording this call and would post this online but he was least bothered and then again transferred me the IVR. If this is the kind of service you have stooped down to then no wonder you're in

  • rajgkala
    RK (@rajgkala) reported

    @ViCustomerCare I submitted my IR activation request on **5 June at 11:38 AM**. On **8 June**, I received an SMS from your network confirming that my IR request had not been processed and now the bill came with IR charges

  • iamajitpathak
    Ajit Pathak (@iamajitpathak) reported

    Dear @ViCustomerCare, please cancel my port-in request and initiate a refund. While placing the request, I was shown that the SIM would be delivered by 1 July, but that deadline has passed. My UPC expires on 4 July.

  • Alphacryptome
    Alpha Cryp (@Alphacryptome) reported

    Having unlimited 5g recharge and 5g is available in my area I am having a 5g signal but vodafone still deducts my data balance @ViCustomerCare help

  • chintan_here
    Chintan Dhandhusariya (@chintan_here) reported

    @ViCustomerCare My vi sim automatically stopped working. No external damage, no warning. Vi store says that old sims stop working after a few years. Shouldn't there be a warning for the users? Especially in today's age when most of the accounts including banking depend on phones?

  • piyushst
    piyush dattani (@piyushst) reported

    @ViCustomerCare,I paid ₹4k for international roaming pack,but the service has been extremely disappointing.Most of the time I’m getting only 1 signal bar,network is unstable& 5G speeds aren't com. This is unacceptable for paid IR roaming .#Vi #VodafoneIdea #InternationalRoaming