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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, and Thiruvananthapuram.

CityProblem TypeReport Time
Pune Phone 2 hours ago
Chennai Internet 9 hours ago
Imphal Internet 10 hours ago
Tiruchirappalli Phone 1 day ago
Nagpur Internet 2 days ago
Kapūrthala Phone 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • bharatiyegorkha
    Anil Suryabanshi Thapa (@bharatiyegorkha) reported

    @ViCustomerCare @ViCustomerCare It’s been more than 24 hours and my internet issue is still unresolved. Are you actively working on this, or has my complaint been ignored? Location: Gerukamukh, Dhemaji, Assam PIN Code: 787035 Please look into this urgently.

  • Satyend97908336
    Satyendra Pal (@Satyend97908336) reported

    @vodafone @ViCustomerCare Despite calling customer care multiple times, the issue is still not resolved. Complaint Details 1. *Issue:* No Network / Call Drops / Very Slow Internet 2. *Location:* 72, 90 Feet Rd, Netaji Nagar, Kurla West, Sakinaka, Mumbai, Maharashtra 400072

  • patil_pratik05
    Pratik Patil (@patil_pratik05) reported

    VI Family Plan WARNING Think twice before taking a @ViCustomerCare @ViBusinessIndia Family Plan. I’ve been stuck with this for 9 months. Poor connectivity, repeated store visits, and charges for numbers that aren’t even being used. Thread 👇

  • puzz007
    Piyush Pratap Singh (@puzz007) reported

    @ViCustomerCare The 72-hour TAT expired today at 2:20 PM, yet NO SIM DELIVERED! Called 8141018180 and again spoke to Javed today at 2:04 PM, only to get another hollow promise. Your 72 hrs promise is broken. Stop making fool of customers & deliver my SIM now! @ViCustomerCare @TRAI

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India How many agents will send the same “please DM us” message? This is not support, this is damage control. Disconnect the spam number and confirm it here. TRAI and DoT should also stop ignoring this.

  • unashutosh
    Ashutosh (@unashutosh) reported

    @ViCustomerCare I want to port to @airtelindia. For that I need to split the family plan. But now you are making every effort to stop me from doing that. Giving silly execuses. For last 4 days, I am harrased mentally by you @ViCustomerCare. Is it the cost to be your customer?

  • itsmeRehanR
    Rehan (@itsmeRehanR) reported

    @ViCustomerCare No resolution yet. It has been 1 week @ViCustomerCare

  • vkshah1981
    Vishal Shah (@vkshah1981) reported

    @Airtel_Presence @airtelindia @ViCustomerCare To my utter disgust, they are sending me an invoice of Rs. 179.53 for services that they could not fulfill as promised. I had been their customer who paid 6 months in advance. This is how they repay their loyal customers.

  • MBMRKDr
    मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported

    @ViCustomerCare These day incoming sound is not coming in many cases. Why so? Day by day your service getting poor and poor. @TRAI

  • jpkduni
    Jyoti Prasad Kalita (@jpkduni) reported

    I had a Vodafone connection which is dead now . I want to renew it . Help me @ViCustomerCare

  • rcg_cd35oo
    stev (@rcg_cd35oo) reported

    @ViCustomerCare @sonukumaryfy4w gayatri, please solve my issue. help me urgently ...check dm

  • PatilVikrant12
    Vikrant Patil (@PatilVikrant12) reported

    @ViCustomerCare 🤡🤡**** off useless

  • abhinavnirval
    Abhinav Nirval (@abhinavnirval) reported

    I buy new sim card of VI and worst experience don't buy VI sim card i call 5 times this day on 199 but no solution they said our system is close call us later and now after 1 hour i call IVR said our agent are busy pls call us later this is happening for an hour @ViCustomerCare

  • KrHs8294
    Himanshu kumar Singh (@KrHs8294) reported

    @ViCustomerCare Please improve your service so that people stay with you, rather than driving away those who are already connected.

  • jijithb
    NambiarAnfield (@jijithb) reported

    @vodafoneIN_Fdtn @ViCustomerCare Had booked a home delivery of prepaid sim and paid the amount too. 60hours passed now. Still have no clue, no call, no message. I called up customer care number but they have given fake promises. FEELING CHEATED.

  • syedirfanriyaz
    Tiger (@syedirfanriyaz) reported

    @ViCustomerCare Have replied, could you kindly check why there is no absolute network here in southern winds layout, Parappana Agrahara- Bangalore! If Vodafone can’t cater need to port to Airtel/or jio @airtelindia @JioCare

  • chetans217
    chetan sonawane (@chetans217) reported

    @VodafoneIN_News @ViCustomerCare No service on VI sim since morning, I will surely port today

  • Gam1ngNetwork
    shaik Younus (@Gam1ngNetwork) reported

    @ViCustomerCare Its been now more then a week and 3 visit to just get sim activated, but still no solution , now this is my 4th visit at vi store i hope they will fix if now need to get them to consumer @jagograhakjago to get my 26 year old number

  • Abhishekma1570
    Abhi (@Abhishekma1570) reported

    @ViCustomerCare Trying to contact Vi customer support, but I haven’t received any response via email since morning. I’m also unable to connect with a customer support agent. Really disappointing customer service. @ViCustomerCare, please look into this.

  • Sourabhkikral
    Sourabh Sharma (@Sourabhkikral) reported

    @ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired today. Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    7 days ago, I complained about my slow internet. Today, the issue remains unresolved. Your customer service is highly disappointing. Fix my connection now! @ViCustomerCare #VodafoneIdea #SlowInternet

  • parth1320
    Parth Kakadiya🧑‍💻 (@parth1320) reported

    @JioCare Finally got my deactivated number back! 🙌 @JioCare couldn’t help me while I was abroad. One email to @ViCustomerCare and they guided me through the process and helped me get my number back. Great service by Vi. Very disappointing support from Jio. Never porting to Jio again!

  • SEEPZ_SEZ
    SEEPZ-Santacruz Electronic Export Processing Zone (@SEEPZ_SEZ) reported

    @ViCustomerCare We are facing persistent issues with poor network low bandwidth, call drops and unreliable mobile internet. With nearly One lakh stakeholders accessing the campus daily, uninterrupted connectivity is critical for business and essential services. @ViBusinessIndia

  • iarvindofficial
    Arvind Pratap Yadav (@iarvindofficial) reported

    @ViCustomerCare the company should be loyal to the customer. Please note that if the 5G network and 5G internet speeds are not improved, the company Please ensure proper Plan Consider @TRAI

  • MBMRKDr
    मेरा भारत महान:वंदे मातरम् (@MBMRKDr) reported

    @ViCustomerCare You said in DM "we would greatly appreciate it if you could share more details about the exact issue". My question:- what details you want? This is not enough for you if I said" incoming voice is not coming " ? OR just again for time pass and formality you just replied? @TRAI

  • hpsjournalist
    Harpreet singh Bandesha ਹਰਪ੍ਰੀਤ ਸਿੰਘ ਬੰਦੇਸ਼ਾ (@hpsjournalist) reported

    Need e sim for prepaid plz help @ViCustomerCare

  • TukkaNomist
    Tukkanomist (@TukkaNomist) reported

    @ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.

  • MKathrada1
    Muhammad Kathrada (@MKathrada1) reported

    @ViCustomerCare Still waiting for a resolution on my slow internet. It has been 7 days since my complaint, and zero action has been taken. This level of service is completely unacceptable. Resolve this immediately! @ViCustomerCare #Vi #InternetDown #PoorService

  • subhadipsaha91
    Subhadip Saha (@subhadipsaha91) reported

    @ViCustomerCare After getting call from Mofijul Islam (7872916884) & Tari Debnath (8337076792) with full of assurances & good words it seems all are mockery & Vi doesn't bother about customer. Still no one visits to deliver the SIM. Refund my money ASAP. @ViNewsOfficial @ViBusinessIndia

  • unashutosh
    Ashutosh (@unashutosh) reported

    @ViCustomerCare Why is there no resolution yet? It has been 5 days.