Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Delhi, Chhindwāra, Tirur, Bengaluru, Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 9 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Chhindwāra
|
Phone | 17 hours ago |
|
Tirur
|
19 hours ago | |
|
Chhindwāra
|
Internet | 22 hours ago |
|
Bengaluru
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Vaisakh Balan (@VaisakhBalan) reported@ViCustomerCare @TRAI My present pincode is 600089, in have full 5g range,still my 4G data balance is reducing for no reason. Called to your customer care escalation team they are relatent to register this as a complaint.what kind of customer support is this? Pathetic
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AK (@FreeSoul1581947) reported@ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over
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Vikram dadwal (@2010Prabhjeet) reported@ViCustomerCare Not getting any support from you team, it's better for me to port the number now.
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Sandeep pareek (@sampareekengg) reported@ViCustomerCare hi how can i experience VI network at my home ?? I want to portout from airtel .. i am experiencing bad network of @Airtel_Presence @airtelindia .
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BALA (@Balasoundar1309) reported602105 @ViCustomerCare internet very slow please take action immediately because no #5g network also
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Hitesh Bajaj (@bajajhiteshster) reported@ViCustomerCare This is a serious issue. I’m suddenly unable to receive important SMS/OTPs in the UK due to a Vi International Roaming policy change that apparently went live on 20 Aug. How can customers be expected to recharge when even banking OTPs and other critical SMS
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Fahim Akhtar (@Lostboy_210) reportedDay 1 of using vi and it did little impressed me with its service... Let's see how far it goes 😜 @ViCustomerCare
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Mayank Pandey (@mayank11094) reportedVoice calling in Village Poore Bashanti, Warziganj, Gonda (UP) is severely affected. Calls frequently go mute and there are repeated call drops, making communication extremely difficult. Please urgently investigate the network and resolve the issue @ViCustomerCare @DoT_UPE_LSA
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Md Mohsin (@Md291097) reportedSwitch to @ViCustomerCare ; their service is much better than @Airtel_Presence and @JioCare across India - I’ve noticed this myself after using #vodafoneidea . Also, Vi's recharge plans are affordable, and the service is excellent. Put an end to this Airtel-Jio duopoly. #airtel
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kartik Ranshevare (@kranshevare) reported@ViCustomerCare The internet is still not working, the whole page is down and calls are not working either. It has been 4 hours.
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Hate Stop (@asgharshaikhm) reported@ViCustomerCare Vodafone is a terrible network; calls to customer care won't even go through, confirming just how bad it has become. On top of that, the recharge plans are very expensive.
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சந்தோஷ் மகிழன் (@Santhosh_Magizh) reportedI've been using mobile networks in India since 2007, and in all these years, I have never experienced service this bad. I’ve used different network providers over the years, but the level of poor connectivity, inconsistent service, and lack of reliability I'm experiencing now is honestly frustrating. Mobile connectivity has become an essential part of everyday life, and customers deserve a network that actually works when they need it. Paying for a service and constantly struggling with basic connectivity is simply unacceptable. This is, without a doubt, the worst mobile network service I have ever experienced in nearly two decades of using mobile networks. @airtelindia @reliancejio @ViCustomerCare
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Abishak Balakrishnan (@AbishakBalakri1) reported@ViCustomerCare why do u have such a worst customer service?. Ur customer care agent is so rude , harsh and unethical. Please teach them proper way to speak their customers. I would never recommend any new customer to VI . This is reason u are being dead company.
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Vikram dadwal (@2010Prabhjeet) reported@ViCustomerCare My concern hasn't been solved yet, and I haven't received any call from Vodafone. Now I will go and switch. Vodafone's service is very poor.
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Amita Verma (@amitaver) reported@ViCustomerCare No improvement in connectivity yet. And you claim you are happy to help.
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AM Yogesh (@AM_Yogesh_Dmk) reportedLeft a 10+ year @ViCustomerCare Vodafone prepaid & postpaid, and it’s been a complete nightmare!😡 Terrible network indoors, constant call drops, and even after your service team "reviewed" it, nothing changed. Time to finally port out to Airtel! 👋📉 #VodafoneIdea #Vi #Network
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Abdul Rouf আবদুল রউফ (@roufabdulspeaks) reportedHello @ViCustomerCare your 5G network is giving me a hard time. I am not able to browse internet properly. On or mobile or in my laptop. Please fix this immediately @TRAI
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Kavya Patali S (@kavya_open) reported@ViCustomerCare my mother is lost since morning. Kindly help urgently. She is in Jamshedpur with a Bengaluru sim. Help!!
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CJP_ UTTARAKHAND (@NitinBisht1994) reported@ViCustomerCare helo vi I am not reacharging my vi sim because network coverage is too poor in my area please do something...pin- 360520 Airforce Samana jam jodhpur
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RISHABH DIDWANIA (@rishabhxplodes) reported@airtelnews @airtelindia pathetic service ..i m not getting any sms since morning including bank otp..complaints logged twice but executive refused to share complain no saying this is our rule. Either resolve or @ViCustomerCare please help me to port to your network
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HARSHID PRAJAPATI (@harshid0986) reported@Neend_Ki_Rani @reliancejio I am also willing to port out to Vi once they launch 5G in Umargam Gujarat 396165 / 396171/ 396170 as jio 5g have now become very slow and irresponsive to any complaint. currently Vi 4g is far better than Jio 5g, Vi 4g speed test on ookla DL- 152 Mbps UL- 27 Mbps @ViCustomerCare
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Sunder Lal (@sunderlalrwr) reported@ViCustomerCare My network and internet speed issue not resolved after so many requests. What to do?
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Shad Ansari (@Shad_Ansari_12) reported@ViCustomerCare @ViCustomerCare I understand your privacy concern, but I will not remove the address until the network issue is resolved. Please send your network team, assess the need for a new tower and provide a permanent solution for our village.
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AUSTIN (@AbrahamAustin) reported@ViCustomerCare there's really no action. the network gets worse (zero) at times Complaint registered on Aug 24. So let's see what time it takes for any action at all. #Vicustomercare @ViCustomerCare
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DAKSH AGARWAL (@dakshagarwal201) reported@ViCustomerCare Waiting since more than 48hrs for response, is that the time required for resolution of such issues? That too where your concerned Service Store is at fault... @ViCustomerCare don't cares... @TRAI
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Alien X (@Its_Bluis) reported@ViCustomerCare Just don't share automated replies with random name ,I have already said all the things with proofs and I can't repeat it again and I shared my pincode in dm If you can read please read all the thread you will get my problem
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kartik Ranshevare (@kranshevare) reported@ViCustomerCare We have no internet here in Surya, everyone is affected by this, and even the phone is not working. Please see what has happened here as soon as possible. Kurla Kajupada Mumbai 400072
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Khushal Vandriya (@KhushVandariya) reported@ViCustomerCare You are fooling the customer no connectivity are working well
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Worldof Wonders (@WondersWorldof) reported@ViCustomerCare Can you come in contact with me to resolve house issue asap
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Rachita Nair Menon (@Rachita_Menon) reported@ViCustomerCare @ViCustomerCare Should I port my number? Will that be the only solution?