Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (57%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Bhopal, Delhi, Chhindwāra, Lucknow, Chīrāla, Jaipur, Mumbai, Bokāro, Coimbatore, Patna, Ghātāl, Tirur, Bengaluru, Indore, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 3 minutes ago |
|
Bhopal
|
Internet | 7 hours ago |
|
Delhi
|
Total Blackout | 10 hours ago |
|
Chhindwāra
|
Phone | 13 hours ago |
|
Lucknow
|
Wi-fi | 16 hours ago |
|
Chīrāla
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Amita Verma (@amitaver) reported@ViCustomerCare No redress yet on my complaint.
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Alok Pandey (@_pandeymonium_) reportedHey @ViCustomerCare You are losing customers by quarter bec you’ve stopped caring for individual ones. Mechanical CC Execs read from script, no matter what is asked. Network issue unresolved for many months. So here’s farewell, after almost a decade long association. Do better.
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Pradhan's Fintech (@PradhansFintech) reportedOn August 15, we received an sms from @ViNewsOfficial saying that we were getting 1 gb of free data for 7 days. But honestly, what’s the point of offering free data when there is no vi network inside our room? We couldn’t use that offer because the network simply wasn’t available and yesterday, we received another sms saying that we are getting 10 minutes of free calls + 1 gb of free data for 5 days. We are still checking the network, and the situation is exactly the same. Inside our room, it still shows “no service.” We have even attached a screenshot for reference. If we need to use vi network, we literally have to go outside our room or climb up to the rooftop and if we want proper 4g connectivity, we have to move around and search for a location where the network actually works. So what’s the point of these free offers if we can’t even use the service? Maybe vi is offering these benefits because we haven’t been recharging regularly, but offering 1 gb or free calling minutes doesn’t solve the actual problem. The problem is network coverage. We actually want to recharge and use vi because the plans and services are good, especially the unlimited 4g data plans. But if there is no network inside our room, what’s the point of recharging? Since we got this sim, we have recharged it only twice. We were planning to recharge again, but after continuously facing network issues, we simply stopped using it. Once vi’s 4g network becomes properly available inside our room, We’ll definitely consider recharging again. Until then, @ViCustomerCare please don’t keep sending us offers that we can’t actually use. First fix the network coverage, then the offers will actually be useful.
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✌️od🅰️fone Ide🅰️ ✌️olunteers ++ ✌️ Zoozoos Fans! (@ViZzFans) reported@Rachita_Menon @ViCustomerCare check in V! app - 90% of #vodafoneidea problems would get rectified via the app
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Nadeem Malik (@maliknadeem95) reportedSir there is no network/tower of Vodafone in My area,and population is also very big I request u to cover this area and install Vodafone tower. Address Bani tehsil Bani District Kathua Jammu and Kashmir 184206 @ViCustomerCare
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare Already replied in DMs. Asking for 3 more days (Sept 2) for a delayed order isn't a solution. Please cancel & initiate my refund today so this can be closed.
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Deepika Slays (@DeepikaDonga) reported@ViCustomerCare You guys are not helping and please stop sending stupid automated messages like sorry for delay and wait another 72 hours, you guys are disgusting and unprofessional can't fix such a silly things what kind of future you'll will provide, absolutely shame
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Vishvajeet (@vishvajeet95) reported@ViCustomerCare I am porting out from Vodafone Idea I am getting too much spam calls from @ViCustomerCare , even if I given proper feedback with reason why I am porting out Please stop this, otherwise I has to complaint in @TRAI
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Chahat Bansal (@chahatb52) reportedWhen will I get my sim? 12 days are gone still no help from your side at all. Is this how you treat your customer. Remove the fake suspended status from my sim so that I can replace my sim from other store.@ViCustomerCare @ashwini
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Altruist (@speakng4mground) reported@ViCustomerCare ************ internet absolutely down in uttarpradesh west District pilibhit Town puranpur 262122 5 days and Unable to use internet properly slow as 🐌 Complaining not works with @ViCustomerCare they don't take action. Having complaint numbers but not solution!!
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ankit sinha (@AnkitSinha735) reported@ViCustomerCare hello team previously i was using Airtel postpaid, due to bad service, I decided to switch to vodafone Postpaid and it's 15th day.i am facing the same issue of internet not working. You people assured me that your network bandwidth is everywhere,so why I m facing.
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DAKSH AGARWAL (@dakshagarwal201) reported@ViCustomerCare Waiting since more than 48hrs for response, is that the time required for resolution of such issues? That too where your concerned Service Store is at fault... @ViCustomerCare don't cares... @TRAI
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Shubhaam Chaudhary (@Shubhuchuodhary) reportedExtremely poor onboarding experience with @ViCustomerCare! Order ID: DCHD26082610651 is stuck since Aug 26. Made 4 calls to customer care, no update on delivery. Resolve this delay immediately or process a full refund of ₹365 so I can get a SIM from another provider.
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare Already called support 4 times and got template replies. Please give me a definitive delivery/KYC time slot for today, or process a full refund immediately
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🧏🏻♀️ (@Parathe_of_aloo) reportedI made a prepaid recharge yesterday through Google Pay. The payment was successfully completed, and Google Pay shows “Recharge processed”, but the recharge has still not been credited to my Vi prepaid account. And im getting poor response from customercare. @ViCustomerCare
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Nikhil P (@NikhilP_Trilok) reported@ViCustomerCare Not receiving OTP on SMS at all. what's the problem with to lot network you losers!!
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Gaurav Chand (@gauravchand) reported@ViCustomerCare Had also called customer care. Just got a call from the Engineer 98198 18147. Told him the issue again. Asked him two to three times what has happened in the last week. He just disconnected the call. Next time Vi calls I too will not answer. Please e-mail me if you need anything
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Bally (@ballysantu) reported@ViCustomerCare Message received from Vi Care team …. Hi, we tried calling you a few times to understand more about your network issue but were unable to reach you. You may register a new complaint by calling 198 if problem persists.
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Trilok Chand (@TriloKChnd) reportednow. Very bed experience please don't use the VI network very bed work, they promised give a good network but it is completed fake promises so don't use this network. @ViCustomerCare
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Amita Verma (@amitaver) reported@ViCustomerCare After posting my complaint my phone has stopped working. When I dial a number I get a message saying not registered on network . So much for being ready to help
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Purvesh Dharamshi (@Purvesh55) reported@ViCustomerCare the services are going bad to worse. IR packs which was suppose to be easy are struggle. The duty free vouchers don’t come in time and packs get activated or requests for deactivated being done without the consent of customer. No process or compliance.
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Hasanmuki (@haage_sumane) reportedHello, VI!!!!! My aunt is in USA, her SIM has stopped working, what's the procedure to get a SIM in India, send it to USA or any other solution?? @ViCustomerCare
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Hate Stop (@asgharshaikhm) reported@ViCustomerCare Vodafone is a terrible network; calls to customer care won't even go through, confirming just how bad it has become. On top of that, the recharge plans are very expensive.
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Bally (@ballysantu) reported@ViCustomerCare Ajit I wish Vi was working on providing a better network
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Shivam Kachhwaha (@ShivamKachhwah4) reported@ViCustomerCare What’s wrong with your network? It keeps showing “No Service”. Airplane Mode ON/OFF is needed to restore it. Then 5G shows but data doesn’t work until I repeat the same process. Why is the network so unstable? Extremely frustrating service....
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Ankit Singh (@iankit_8) reportedPlease help me to port out from Vi for my number 7318308844 @ViCustomerCare
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MRIDUL AHAMED (@mridul_ahamed) reported@JioCare How much time needed to resolve the issue. If you want to delay please refund my relocation fees as I have @airtelindia or @ViCustomerCare to chose.
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Cat🫣 (@boy07268) reportedWorst customer care ever seen, never taking this sim again and never recommending this sim card ever @ViCustomerCare @vi @visim
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Mukesh Pandey (@pandeymukesh149) reported@ViCustomerCare My number was recently ported from Jio to Vi. I use an OPPO A78 5G. VoLTE is enabled and APN and network settings are correct. I get 4G+ normally, but as soon as a voice call connects, the 4G+ icon disappears and mobile data stops. I also don't see VoLTE/HD.
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Mohit Mittal (@M2mohitmittal) reported@ViCustomerCare Half the day has passed, we need to leave for other city in evening please assist with nearest store near me from where we can collect the sim. Activation of number is important rather than a complaint for non delivery @ViCustomerCare