Vodafone Idea (Vi) service status: outage reports and connection issues
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Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (53%)
- Total Blackout (23%)
- Phone (19%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Pune, New Delhi, Chhindwāra, Aldona, Lucknow, Thiruvananthapuram, Vadodara, Ahmedabad, Kolkata, Hyderabad, Udaipur, Bhopal, Raurkela, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 1 hour ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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trading life (@trading__life__) reportedThis is pathetic @ViCustomerCare — no calls, no internet, no 4G all day in metro tier one city. Your app’s broken too so we can’t complain. Ten neighbours affected. How are we supposed to work? Sort it out ASAP. #ServiceDown
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Tanweer Arzoo (@TanweerArzoo) reported@ViCustomerCare Why ur internet is not working properly from last 1 weak in pincode 848101
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HB (@HarshBajoriya) reported@ViCustomerCare The process of delinking my family plan took six hours and involved significant harassment. I strongly advise against choosing Vi's postpaid service. Their team is unhelpful and seems to be trained to mistreat customers. They promise to return calls promptly, but they never do.
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HB (@HarshBajoriya) reported@ViCustomerCare The process of delinking my family plan took six hours and involved significant harassment. I strongly advise against choosing Vi's postpaid service. Their team is unhelpful and seems to be trained to mistreat customers. They promise to return calls promptly, but they never do.
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Ajit Pathak (@iamajitpathak) reported@ViCustomerCare @ViCustomerCare I'm no longer confident the porting process can be completed in time. Kindly cancel the request and refund the amount at the earliest. Very disappointing experience with #Vi
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Varshant Tyagi (@TyagiVarshant91) reported@ViCustomerCare Switched to the Vi REDX ₹1201 plan in Feb 2026 with an included Amazon Prime benefit. I never activated or used it, yet Vi claims my 6-month Prime benefit has already expired. How can a 6-month entitlement expire in just 4 months without being used?
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Varun Chimurkar 👨🏻💻 (@imVChimurkar) reported@ViCustomerCare After reporting the issue, your network team contacted me and informed me that there is no 5G network available at my location. @ViCustomerCare
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Bejoy Chacko (@ambyholidays) reportedHey @ViCustomerCare, stop pushing the "InstaMoney" loan offer. It charges ₹199 upfront, fails to support basic banks, and then asks for sensitive PDFs on WhatsApp. It feels like a total trap to fool loyal users. Please vet your partners better
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Varun Chimurkar 👨🏻💻 (@imVChimurkar) reportedDear @ViCustomerCare , I am writing to raise a complaint regarding the Unlimited 5G benefit advertised on your recharge plans.
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare @Tanazeem "Genuinely sorry" is not a solution. Your "information above" says the offer is not valid, but the offer WAS visible in Vi App when I recharged. That's your system error, not my mistake.I am not asking for explanation again. I am asking for RESOLUTION
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RITESH GANATRA (@GanatraRitesh) reported@ViCustomerCare Solution not given going to mnp all numbers
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare Don't pretend that you are doing something for me. The first time I called, your agent said "nothing can be done" and cut the call with a sorry. Now suddenly "we are here to help"? Action > Words. Either refund ₹199 or activate the plan shown in your app.
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Alka Simolay (@AlkaSimolay) reported@ViCustomerCare, I’ve been trying to reach your customer support for the last 1 hour for a query and assistance, but I’m still unable to connect with anyone. This is extremely frustrating. What kind of customer service is this? Please look into this & resolve it at the earliest.
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Pharmacist (@pharma_voyager) reported@ViCustomerCare You can't provide strong network Don't talk about building an equal network I'll be porting out from @ViCustomerCare #yağmur #كاس_العالم_٢٠٢٦
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Varun Chimurkar 👨🏻💻 (@imVChimurkar) reported@ViCustomerCare I recently recharged with the ₹719 plan, which clearly mentions Unlimited 5G. However, the Unlimited 5G benefit is not working. Earlier, I was able to use Unlimited 5G without any issue at the same location using my previous recharge. @ViCustomerCare
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Prasenjit Das (@BloggerBrainss) reported@ViCustomerCare When I am saying that I have wrongly recharged the number and the number even is out of service then why after one hour passed you people didn't refund @ViCustomerCare .Kindly Refund me as soon as possible. Don't scam with people.
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Doland Trunk (@UsDoland) reported@ViCustomerCare it is simply pathetic, you are not able to deliver a small thing called SIM ! ordered on June 26th, and today is 2nd July, now you are saying that: Hi! Your complaint related to Digital activation (for SIM not delivered) with reference no. DEL-V02136428302 has
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Lalit Kumar (@lalit79520) reported@ViCustomerCare Dear @ViCustomerCare @ViIndia,I am facing severe network issues at Jolly. My device is unable to connect or run on the 4G+ network, which is causing huge disruptions in daily work. Despite having coverage, the internet speed is very poor.
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare Don't accuse me of lying. I recharged ₹199 ONLY after checking the offer on Vi App. The problem is with YOUR system, not me. If your backend isn't showing the offer, that's Vi's issue. Customer shouldn't suffer for company's system failure. Resolve this.
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GulShan KumaR (@gulshanjmi10) reported@ViCustomerCare Already all details given, your service engineer has visited in March also and he submitted the report that there is no network even at upper ground floor. @airtelindia &@reliancejio ke network yhan aate hain to vodafone idea ko network provide krane me kya takleef h
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eXPOSE 🇮🇳 (@_BringToLight_) reported@ViCustomerCare I have been requesting MiFi details for the last one week, none responded yet. Do you guys still sell that MiFi service, is yes let me know. Would be interested to buy it.
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Anurag A (@anuraganasane) reported@BloggerBrainss @ViCustomerCare Call that number and tell them to recharge yours. Vi hasn't done any scam here. Ask them if they can help, if not, call the number instead.
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Franky (@k4ushindia) reported@ViCustomerCare @Airtel_Presence if you guys won't resolve my issue or respond to my tweet I'm gonna take legal action against you both companies
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Fardeen (@Fardeen24175992) reported@ViCustomerCare i have mailed related to my bill issue regarding related financial crisis unable to repay bill at time request to bare me 10 days extension for repayment till the removed barred service for communication.
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Prasenjit Das (@BloggerBrainss) reported@ViCustomerCare Even I have called the number 9609715323 the number is out of service. How out of service mobile can be recharged.@TRAI @ViCustomerCare
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare I want to port from vi as you don't care about your customers It's been 5 months I have rised 40 pluses complain but still my problem is not solve it's time port
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sameer (@Sameerkhan_21m) reported@ViCustomerCare @ViCustomerCare Why are YOU getting bothered? Have faith in YOUR system. You say "customer is lying". I say your system is wrong. The offer WAS showing in my Vi App and IS still showing to me. I did the recharge. I lost ₹199. Not your money. Don't tell me what to do.
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Atheist Pro Max (@AnimeMeriJaan) reported@ViCustomerCare Hi, Your portal to pay utility bills in the Vi mobile app is down. How long it will take to fix it? I have pending bills to pay.
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charav borana (@im_charav) reported@ViCustomerCare why do even in india? You provide worst service to the customers. I stay in Chennai even there same network issue and now I'm at village rajasthan,here ur network sucks even more . You shud close the company and sell lollypops on road . You really can't handle tis
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Scourge of God (@PadfootsaysHii) reported@Prithvi10_ @ViCustomerCare Switch to Jio ya Airtel Bhai Used Vodafone for most of my life but it has become garbage since CoVid