Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report

Why is my Vodafone Idea (Vi) service not working?

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Vodafone Idea (Vi) Outage Chart 02/02/2026 08:25

February 02: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Will Vodafone Idea (Vi) compensate me for the outage?

Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Kozhikode, Pune, Kollam, Bengaluru, Aurangabad, Mumbai, Pānchgani, New Delhi, Hyderabad, Trichūr, Indore, Malappuram, Delhi, Shimla and Jaipur.

Loading map, please wait...
City Problem Type Report Time
IndiaKozhikode Phone
IndiaPune Internet
IndiaKollam Internet
IndiaBengaluru Phone
IndiaAurangabad Total Blackout
IndiaMumbai Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Suryabaskar Suryabaskar (@Suryabaskar) reported

    @ViCustomerCare poor call quality, worst customer support, still my problem is not yet resolved. Looking to port out from vi 7092076677 @JioCare

  • RohitGunda Gunda Rohit (@RohitGunda) reported

    @ViCustomerCare your mobile data doesn't work and you won't allow to raise a complaint. What's your intent? #complaints #worstservice #mobiledata

  • NikhilB22200702 Nikhil Bajpai (@NikhilB22200702) reported

    @ViCustomerCare Still issue persist look into it or contact me Asap.

  • sarcasticsanju3 Sanjay Haldkar (@sarcasticsanju3) reported

    @ViCustomerCare I have done recharge and accepted recharge Bur my internet service are not working.

  • bluemetalspirit Faizan Elahi (@bluemetalspirit) reported

    Why Realme X2 Pro is not on the list of supported devices for VoLTE in Vi Network? And When can I expect Realme X2 Pro to support VoLTE? @ViCustomerCare

  • theadi01 Adi (@theadi01) reported

    @ViCustomerCare everything was going hood expect speed issue with @JioCare , but since the night of port to vi on Monday , vi app shows weekend rollover 800 mb approx and not show daily data usage , neither *199 menu, now message of data left, i am not happy

  • KingKevinBlue mancunian853@gmail.com (@KingKevinBlue) reported

    @ViCustomerCare I DM my number and what crap are you doing about it till now? Vodafone is shite period!!! Scamming people for a living.

  • Nitinvm1 Nitinvm (@Nitinvm1) reported

    @ViCustomerCare I have complained about having issue in using Internet 2 days ago but still there is no any changes seen in using Internet as the speed of internet is same.very worst network service very bad customer service#poorcustomerservice #badcustomerservice #Worstnetwork

  • amarchandkori amar (@amarchandkori) reported

    @soamjena @VodafoneGroup @ViCustomerCare Same issue in banglore

  • pratik_shrotri Pratik Shrotri 🇮🇳🙏🏻 (@pratik_shrotri) reported

    @ViCustomerCare and @AdityaBirlaGrp you should sell telecom unit to someone who can give worth service of cost. Such a disappointing day and company. And yes you are at the core to blame for this. Take up responsibility and fix mess instead of apologetic tapes banging. Please. 🙏🏻

  • OnuSoni Anurag Soni (@OnuSoni) reported

    @ViCustomerCare Hi, there is no network on my father’s Vodafone prepaid no. in Kolkata since yesterday night.He’d called yesterday Cust. Care to be told that there was indeed some network issue & will be resolved by midnight. But as I write, there is no network.This is pathetic.

  • mvsatyesh M. VENKAT SATYESH (@mvsatyesh) reported

    @ViCustomerCare I am facing call drop/unable to make calls since 2 Weeks no response from Customer Service team.

  • BHAVESHMODI1 BHAVESH MODI (@BHAVESHMODI1) reported

    @ViCustomerCare R u guys listening? Resolve my issue on top priority @TRAI @DoT_India

  • abhayku49446533 abhay kumar (@abhayku49446533) reported

    @ViCustomerCare Very slow service #VI

  • Maddy13590 Madhu kumar R (@Maddy13590) reported from Davanagere, State of Karnataka

    @ViCustomerCare Network huge dipped suddenly please check in our AREA

  • YasheshJ Yashesh Joshi (@YasheshJ) reported

    @Bharat_raj96 @ViCustomerCare You are lucky. Mine experience is totally the opposite. It was pretty good in the early days when I ported from another network. Last year and a half, it has become the worst. Regular network outage running upto 2 days, incompetent support. No wonders Vi will soon shutdown too.

  • glaucusec Glaucusec (@glaucusec) reported

    @tafhoom @ViCustomerCare Same issue here. Cannot call, no internet, its dancing from 4G -> H+ -> H -> E.

  • AkaSh__SkkY Akashdeep (@AkaSh__SkkY) reported

    @ViCustomerCare I ordered a postpaid sim through online on 29april...payment 1250 already paid for this premium no...but still my sim not delivered..kindly help me

  • vermajai93 Jai Verma (@vermajai93) reported

    @ViCustomerCare @mohdazhar8922 Because you are a pathetic company with the worst service! No wonder you guys are on the verge of shutting down.

  • AmarDandekar Amar Dandekar (@AmarDandekar) reported

    Not able to receive OTP for vaccination Who is responsible? Ministry of health Cowin portal or Vodafone? (vi) Now people are depend on OTP you must improve ur services in this pandemic. Earlier calling problem& now sms.Fooling customers nothing else @MoHFW_INDIA @ViCustomerCare

  • dheeraj_agrawal abra dabra (@dheeraj_agrawal) reported

    @ViCustomerCare Have sent DM they said I will get callback but never received any call

  • tumbadi Dr.Lion_The_King (@tumbadi) reported

    @ViCustomerCare I Don't Get Any Signals Of Vi Sim In My Mobile Since Yesterday Evening , Can You Help Me ??

  • PansiaSunny Sunny Pansia (@PansiaSunny) reported

    @ViCustomerCare Arrange callback at 7508462031. I will explain all the incident.

  • naveenktyagii naveen tyagi (@naveenktyagii) reported

    @ViCustomerCare Its been 14 hours and nobody has bothered to call back...this shows customer commitment from your side..

  • Satendr80062164 Satendra Sharma (@Satendr80062164) reported

    @ViCustomerCare Pathetic chasing since 15 days no support from Vodafone

  • SaikatPal_ SAIKAT (@SaikatPal_) reported

    @ViCustomerCare 1: Network drop several times 2: Poor connection speed

  • Lokesh0303 Lokesh Kumar (@Lokesh0303) reported

    @ViCustomerCare India’s fastest 🤔🤔. It’s perhaps worst and slowest #4G. Complaint also doesn’t work. If you reach out to customer care, be ready for an unproductive long haul. And to top it all - #Vi charges customers for their #inefficiency.

  • SandeepBanjan Sandeep Banjan (@SandeepBanjan) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare how pathetic your network is turning out to be with each passing day. Why don’t you do something about it? None of my contacts are able to reach me, somehow if do get calls we can barely hear each other before your call fails. Fedup raising complaints #pathetic

  • innomon Ashish Banerjee (@innomon) reported

    @ViCustomerCare payment failing multiple times from your app since yesterday. Please fix it. Payment gateway times out, money gets deducted from bank account.

  • vijayakumarrrr SathyaVijayakumar (@vijayakumarrrr) reported

    @ViCustomerCare My number outgoing call is working complaint reference : NMCYRS9ZMH kindly resolve