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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 56% Internet (56%)
  • 22% Total Blackout (22%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Delhi, Chhindwāra, Tirur, Bengaluru, Indore, Pune, Ludhiāna, Lucknow, Bhopal, Dimāpur, Kanpur, Pathanāmthitta, Muzaffarpur, Chandigarh, and Chennai.

CityProblem TypeReport Time
Delhi Internet 3 hours ago
Chhindwāra Internet 4 hours ago
Chhindwāra Phone 10 hours ago
Tirur E-mail 13 hours ago
Chhindwāra Internet 16 hours ago
Bengaluru Internet 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottSwinden
    Scott (@ScottSwinden) reported

    @ViCustomerCare Yo since when ******** does incoming call also stop after the service validity gets done???. What ******** is this bullshit ??? There are a **** ton of people I know who can't keep refilling and depend on at least incoming calls. What's wrong with you people now days ?

  • imdmusharraf
    Md Musharraf Hussain 🇮🇳 (@imdmusharraf) reported

    @ViCustomerCare Very disappointed with the support from Vi. My issue has still not been resolved despite contacting customer care and also sending a DM. I have already explained the problem multiple times, but there is still no proper resolution. Please look into this urgently

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare again zero network here! Why can’t we have a proper RCA for this and then expect a proper fix for it!!! How many times shall i log the complaint, get it fixed and then log again…..

  • chahatb52
    Chahat Bansal (@chahatb52) reported

    @ViCustomerCare Still no solution given by your team, my sim in their custody till now and also got to know about the request for my sim deactivation without my consent. Now you are not calling me when I DM you. @ViCustomerCare @TRAI

  • vishvajeet95
    Vishvajeet (@vishvajeet95) reported

    @ViCustomerCare I am porting out from Vodafone Idea I am getting too much spam calls from @ViCustomerCare , even if I given proper feedback with reason why I am porting out Please stop this, otherwise I has to complaint in @TRAI

  • sampareekengg
    Sandeep pareek (@sampareekengg) reported

    @ViCustomerCare hi how can i experience VI network at my home ?? I want to portout from airtel .. i am experiencing bad network of @Airtel_Presence @airtelindia .

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare Your team doesn't want to help or even listen, I hope somebody will assist here, I have placed a request for a new sim, the experience is already hampered, kindly connect on priority

  • dakshagarwal201
    DAKSH AGARWAL (@dakshagarwal201) reported

    @ViCustomerCare Waiting since more than 48hrs for response, is that the time required for resolution of such issues? That too where your concerned Service Store is at fault... @ViCustomerCare don't cares... @TRAI

  • roufabdulspeaks
    Abdul Rouf আবদুল রউফ (@roufabdulspeaks) reported

    Hello @ViCustomerCare your 5G network is giving me a hard time. I am not able to browse internet properly. On or mobile or in my laptop. Please fix this immediately @TRAI

  • itsyogeshyadav
    Yogesh Yadav🤟 (@itsyogeshyadav) reported

    Any Vi user facing network issue?? @ViCustomerCare

  • DeepikaDonga
    Deepika Slays (@DeepikaDonga) reported

    @ViCustomerCare How many weeks months you guys need to resolve a simple issues,this is the state for a simple sim, the further experience will be a nightmare looks like, please be professional and act on priority

  • ThatteKailas
    Kailas Thatte (@ThatteKailas) reported

    @ViCustomerCare The issue is still not resolved.

  • KhushVandariya
    Khushal Vandriya (@KhushVandariya) reported

    @sharma_suraj_96 @ViCustomerCare @reliancejio Don't recommend anyone vi The service is really worst, they never answer properly and they keep talking for long on calls even when we don't have time. Or rude too.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India Stop asking customers to erase evidence. The numbers are Vi numbers used for recorded marketing calls. TRAI and DoT, this is why the spam never stops. Force action.

  • amitaver
    Amita Verma (@amitaver) reported

    @ViCustomerCare I have sent a message regarding my phone number being disconnected by you after I lodged a complaint of poor network. I will be lodging and FIR tomorrow morning because your representative has made his phone unreachable. Amita Verma lucknow

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare So clearly, the issue is NOT simply “low balance.” I have an active ₹2249 annual plan valid until May 2027, plus additional talktime balance. I have been using the same type of annual recharge for the last 3 years and have consistently received OTPs and incoming SMS while abroad

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare No Resolution Yet. Daily Data Limit is exhausted and now I'm not able to use Internet. Your so called Unlimited 5G is just Lie.

  • sameertaware5
    sameer taware (@sameertaware5) reported

    @Airtel_Presence @ViCustomerCare can you please provide me information of how do I port bcz airtel doesn't give a damn about a postpaid user

  • NitinBisht1994
    CJP_ UTTARAKHAND (@NitinBisht1994) reported

    @ViCustomerCare helo vi I am not reacharging my vi sim because network coverage is too poor in my area please do something...pin- 360520 Airforce Samana jam jodhpur

  • asgharshaikhm
    Hate Stop (@asgharshaikhm) reported

    A key sign of this scam network is that they will repeatedly call you to recharge once your plan expires; however, after you do recharge, the service fails to work, and calls to customer care simply do not go through.#Vi @ViCustomerCare

  • pandeymukesh149
    Mukesh Pandey (@pandeymukesh149) reported

    @ViCustomerCare My number was recently ported from Jio to Vi. I use an OPPO A78 5G. VoLTE is enabled and APN and network settings are correct. I get 4G+ normally, but as soon as a voice call connects, the 4G+ icon disappears and mobile data stops. I also don't see VoLTE/HD.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @ViCustomerCare Thanks. I’ll DM my Vi & alternate number. But this is a genuine village-wide need, not a personal request. 📍Bakhrabad urf Khatai, Bijnor-UP 246734 has no proper tower; homes, streets & rooms suffer weak signal. Please conduct an on-ground survey and assess tower feasibility.

  • SamSoverign
    SAM SOVERIGN (@SamSoverign) reported

    @ViCustomerCare @TRAI @DoT_India You keep asking me to delete Vi’s own spam numbers from public view. That is not support. That is cover-up. Disconnect the numbers and confirm it here.

  • got49inmaths
    Mitsissippi (@got49inmaths) reported

    @ViCustomerCare No one is answering your dm as your customer care

  • KhushVandariya
    Khushal Vandriya (@KhushVandariya) reported

    @ViCustomerCare You are fooling the customer no connectivity are working well

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.

  • Bidhu_Nayak
    Bidhu Nayak/ବିଧୁ ନାୟକ (@Bidhu_Nayak) reported

    @ViCustomerCare Its 8826659816. I want my services to be restored and running till the time the portout is not completed. There is full signal bars in my phone, yet I am unable to access internet/data.

  • bajajhiteshster
    Hitesh Bajaj (@bajajhiteshster) reported

    @ViCustomerCare This is a serious issue. I’m suddenly unable to receive important SMS/OTPs in the UK due to a Vi International Roaming policy change that apparently went live on 20 Aug. How can customers be expected to recharge when even banking OTPs and other critical SMS

  • FreeSoul1581947
    AK (@FreeSoul1581947) reported

    @ViCustomerCare Either you refund the existing top up amount of you want customer to double top up with new IR pack or continue till package is validity is over

  • MasoomRaza7499
    мαѕσσм яαzα ✪ (@MasoomRaza7499) reported

    @ViCustomerCare Please prioritize 5G deployment, network coverage, call drop issues and internet performance across UP, especially in areas where signals are still weak or unavailable. We genuinely want to stay with and support #VinowVineed to show the same commitment to its UP customers. 🙏🇮🇳