Vodafone Idea (Vi) service status: outage reports and connection issues
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 12: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
- Internet (56%)
- Total Blackout (22%)
- Phone (18%)
- E-mail (3%)
- Wi-fi (1%)
- TV (0%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Chennai, Imphal, Tiruchirappalli, Nagpur, Kapūrthala, Chhindwāra, Pālghāt, Haridwar, Delhi, New Delhi, Hanumāngarh, Mormugao, Mumbai, Thiruvananthapuram, and Kottayam.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 38 minutes ago |
|
Imphal
|
Internet | 2 hours ago |
|
Tiruchirappalli
|
Phone | 1 day ago |
|
Nagpur
|
Internet | 1 day ago |
|
Kapūrthala
|
Phone | 2 days ago |
|
Chhindwāra
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
-
aakash gautam (@gautamaakash86) reported@ViCustomerCare But if i have to post here then what is your service quality...I regret that I prepaid the sim ...I shoud have paid after the sim delivery
-
Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired today. Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare
-
ਸ਼ਿਵਮ ਕੱਕੜ Shivam Kakkar (@iamshivamkakkar) reported@ViCustomerCare Your CNAP is showing an incorrect caller name. A number saved as “Kakkar” is showing as “Shivam” on my Nokia 110 4G. Please fix this incorrect CNAP mapping. I can share the number via DM.
-
Kunal (@mitr_kunal) reported@ViCustomerCare U will resolve my problem after my tour gets over as per ur DM
-
Tukkanomist (@TukkaNomist) reportedPorted to @ViCustomerCare because of Airtel's poor coverage in my area. Idea's net speed is much poorer than Airtel. Now i can't port to Jio because of 3 months lockin. @TRAI should allow to port after 1 month.
-
Tank Devang R. (@tank_devang) reported@ViCustomerCare I accidentally recharged the WRONG Vi mobile number via Google Pay today. I request your urgent help in reversing/cancelling the recharge and refunding the amount, if possible. The incorrectly recharged number: +91 8000******* Please help me resolve this issue. 🙏
-
Muhammad Kathrada (@MKathrada1) reported@ViCustomerCare Still waiting for a resolution on my slow internet. It has been 7 days since my complaint, and zero action has been taken. This level of service is completely unacceptable. Resolve this immediately! @ViCustomerCare #Vi #InternetDown #PoorService
-
Joydeep Roy (@joydeep316) reported@ViCustomerCare Hello, no need to show fake sympathy. When my dad faced the issue and approached your customer care and outlets, nobody helped him. Now you are showing your concern just as your name has appeared on social media. Shamefull.
-
Z (@Malyk421) reported@ViCustomerCare Issue is not resolved yet . What's benefit of having Unlimited 5G Recharge when I'm not able to use it. Your network Shows 5G in Mobile but data is again deducted from Daily Quota .
-
Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare I just received a call from customer care stating that my payment has been cleared and I can now use the service; however, it has been 45 minutes since that call, and my outgoing calls and internet connection are still blocked. What kind of joke is this?
-
Ashutosh (@unashutosh) reported@ViCustomerCare I want to notify you of a scam running by you. I combined my two numbers into a family plan more than 3 months back. Now I want to split it but Vi is trying every bit to not do that. Hanging up calls, stalling for resolution again and again. Ticket: 3-151099229072
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Prashant, Thank you for the explanation, but I am extremely disappointed with this response. First and foremost, I never authorized or requested any Vi Movies & TV subscription or auto-renewal. Who gave Vi permission to activate or auto-renew this service on my number
-
విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare and ₹610.68 payable, including: ❌ ₹210.17 – Vi Movies & TV subscription — I never requested/authorized this service and I have no connection with it. ❌ ₹100 Late Payment Charge — the bill itself shows a ₹100.01 discount against it. Why is a late fee being charged and
-
krishnakabra (@krishna8783) reported@ViCustomerCare ..Very poor coverage near chandani chowk paud Road Kothrud..it's happening since 4-5 days..big plan but poor service..plz improve
-
Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare the SIM only delivers 3G or 4G speeds. My request to Vi is this: if you offer a 5G plan, ensure the service quality matches the capability so that customers don't have to constantly toggle 'Flight Mode' to get a connection. I believe that if a customer is loyal to the company,
-
Shubu (@Shubham94428667) reported@ViCustomerCare I already given you the required information you asked for nad more important i explained everything to your customer support on call and they are asking same question again and again
-
GAGANDEEP PRAJAPAT (@Gagan_prajapat9) reported@ViCustomerCare Standard template replies won't work! Same generic answers were used to close CPGRAMS & NCH complaints without resolving anything. Tweet won't be deleted until I get certified proof of your "100 towers every hour" claim. ASCI Complaint Active. @ascionline @TRAI
-
chetan sonawane (@chetans217) reported@ViCustomerCare I need quick resolution, Revert in inbox
-
Svaroop Jesangbhai (@SVASvaroop) reported@ViCustomerCare The residents of Paldi Rathod are completely cut off from your network. @ViCustomerCare your 382810 pincode map is misleading because it only tracks Charada & Bilodra. We have zero coverage and no 4G unless we stand outside under the open sky. We need a permanent solution fast.
-
Piyush agrawal (@Piyush44181) reported@ViCustomerCare got charged for international roaming where as it didn’t even activate. Had mailed about regarding the same but no reply. How can you charge me for service ypu didn’t provide.
-
Tukkanomist (@TukkaNomist) reported@ViCustomerCare Repliedbon DM. Let me know the TAT by which the issue get resolved.
-
Mayank Pandey (@mayank11094) reportedDear @ViCustomerCare, The network at Shree Balaji Tower, Lucknow is extremely slow. Internet speed is poor, and despite raising multiple complaints, there has been no permanent resolution. I'm completely frustrated now. Please look into this issue urgently andimprove the network
-
Himanshu kumar Singh (@KrHs8294) reported@ViCustomerCare Yes, it was resolved, but my service remained suspended for 26 hours; the VI team is responsible for this. Airtel had already provided clearance by 8 o'clock, yet the service was kept off, causing inconvenience to the customer—this is not right.
-
Suryansh Porwal (@suryansh_p1212) reportedFacing network problem from morning ,please help. @ViCustomerCare
-
Md Nayeemuddin Khan (@_nayeemkhan_) reportedAfter 3 months of poor network, I finally recharged my Vi SIM. I avoided it because of the negative feedback, but I'm glad I tried it. Airtel and Jio didn't work well in my area. Now I'm getting 30 to 35 Mbps in Kolkata. Thank you, @ViCustomerCare! 💛
-
aakash gautam (@gautamaakash86) reported@ViCustomerCare I ordered a new sim online yesterday and paid the price online..for the sim I got a message that my sim will be delivered yesterday only but till now no executive of vi has called..pathetic service..
-
Rajneesh khanduri (@rajneeshkhandu1) reportedWhat a pathetic service you provide @ViCustomerCare
-
Hero (@Hero52644463687) reportedi am value customer of your company as I am facing a problem whild recharging my number of plan 365 rs where I get 100 off coupon for some time the code was not getting applied on checkout section this I am facing from 1 months but still not resolved pls checkDm @ViCustomerCare
-
Pratik Patil (@patil_pratik05) reportedVI Family Plan WARNING Think twice before taking a @ViCustomerCare @ViBusinessIndia Family Plan. I’ve been stuck with this for 9 months. Poor connectivity, repeated store visits, and charges for numbers that aren’t even being used. Thread 👇
-
Tiger (@syedirfanriyaz) reported@ViCustomerCare @talkingtoyou13 The network for a normal call as well is so bad 😭 wth Vodafone !!! Sai Sree layout - parappna Agrahara . Can’t recieve or make normal calls- horrible horrible services