Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (59%)
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Total Blackout (21%)
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Phone (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Jaipur, Pune, Shillong, Ranchi, Cochin, Mumbai, Lucknow, Lavasa, Chandigarh, Kollam, Ghāziābād, Visakhapatnam, New Delhi, Thiruvananthapuram and Udaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur |
Internet | |
| Pune |
Total Blackout | |
| Shillong |
Total Blackout | |
| Ranchi |
Phone | |
| Cochin |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Yash Dubey
(@yashvdubey) reported
Question:- How to understand if VODAFONE IDEA IS A FRAUD COMPANY ? answer : All numbers on their appellate resolution are not working. LITERALLY ALL numbers of all states are switched off ! @ViCustomerCare #SwitchToAirtel
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Subham
(@agrsubham) reported
@DoT_India @ViCustomerCare Pathetic service from you guys.
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Aksh
(@Aksh23049310) reported
@ViCustomerCare hey .. where are we on my complaint. You said to provide an update by 30th which is already passed
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EatSure
(@eatsureofficial) reported
@VipulPa00387018 @ViCustomerCare Hey Vipul! That doesn't sound right. Please DM us the reason for inconvenience so we can help you. (PC)
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Satish Manne
(@SatishManne) reported
@ViCustomerCare Hi, ur team has called to visit stores and the stores asked me to contact call center. I give up 🙄 been a customer since it was hutch and time to move on I guess 🙏
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जय श्री कृष्णा
(@newslifewant) reported
@ViCustomerCare I recharged main balance and outgoing SMS but still not able to send sms. Help me!
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Pratik Ovhal
(@PratikO60987838) reported
@ViCustomerCare Again & again I told you it's not the location problem.The problem is that you are not adequate to serve that location.Although it's a prime location.
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Yash Dubey
(@yashvdubey) reported
@ViCustomerCare a bunch of cheaters, giving me false promises to resolve my complain since last 55 days & nothing has been done as yet ! Moreover I am harassed by shutting down my network. I have been loyal to Vodafone since 10+ years but time has come to switch to Airtel now.
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avaneet
(@_avaneet) reported
@rmstakkar, @vicustomercare @consumerforum_ I have raised complaint to Vodafone related to no internet connection available on 17 September . However no action taken from Vi side since 15 days. My mobile number is 82374 07969
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Sujay Shankar R
(@sujaysr) reported
@ViCustomerCare : Your retention team calls and makes promises which never happens and Since they are so special that thay cannot be contacted back, i have to reach out to corp. customer care who are on a different planet and denies any offerings. DO YOU ACTUALLY HAVE ANY POLICY?
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Vijay Mudgal
(@VijayMudgal8) reported
So very relieved after getting rid of Vodafone Idea @ViCustomerCare after waiting for years of frustration, expecting their network signal strength to improve! Even writing to the CEO @rmstakkar was useless!!
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KETAN
(@YesKETAN) reported
Dear @ViCustomerCare your service is so bad that words are not enough to describe it,Taking money from customers then exactly when the service is going to improve. #Poorservice
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Nitin Gupta
(@nitingupta20031) reported
@ViCustomerCare Its almost 20hrs. but none from Vi called me, wow fantastic service received from Vi.
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Giggling Gal
(@gigglinggal) reported
@ViCustomerCare It's a limit. It's been 24 hrs and you couldn't deactivate a sim till now. Just proving me right. Worst service #Vodafone #vi #Network
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Hari Narayan
(@JonSnowl) reported
@Airtel_Presence Most ******* ******* company is airtel where only ************ work. I have been asking for help for 1 week and still even no single reply. Better I should switch to @ViCustomerCare and use their service. **** off 🖕🖕
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Brijesh Prajapati
(@Brand_Prajapat) reported
Very worst network @ViCustomerCare @VodaIdea_NEWS
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Subham
(@agrsubham) reported
@DoT_India Hi @DoT_India , I am waiting since 20 days for the resolution from the team and yet they just keep closing my tickets without providing any resolution. I am in different country with no network and can't access my bank details as all requires OTP. Please help me @ViCustomerCare
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Abdulkadir Mukardamwala
(@armkavi1) reported
@ViCustomerCare Ms Palak, concerns are raised and resolved, it's a part of system. But there's no actual resolution done yet. If you have access, plz check how many times I've complained and all my concerns are resolved successfully. It's that simple. You will learn how to fool the customers.
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Arun Kumar (Kya baat karte h ji..Jaan De dengey)
(@NononsenseHuman) reported
Dear @ViCustomerCare none of your customer care representative is willing to talk on +919702012345. Now that you have restricted SMS option on many recharge plans what is the minimum recharge to enable SMS on my idea number? This is all I want to know? Impossible to get it?
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dark.lord
(@darklor24518259) reported
@ViCustomerCare Ne which was having issues with the network.. now they have started increasing the amt of the base plan .. really sad to to get out of this network after 13 years
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Sujay Shankar R
(@sujaysr) reported
@ViCustomerCare : I have Vi postpaid and no issues in connectivity. Just ask your corporate team and some retention team to be in sync. The retention team is making false promise and trying to retain the user. Why cant go just let go the cuatomer if he just want to leave..
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Sanjay
(@isanjay7) reported
@ViCustomerCare sir from last month my internet was working absolutely fine but since last night I did my new recharge Suddenly it sucks everything Not even working properly Even signal strength is bad
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Prasanna Pandu
(@Prasannapandu85) reported
@vodafonein1 I’ve sent 5 tweets to @ViCustomerCare but no response from anyone. Anybody working in Vodafone? And your customer service SUCKS when you call them.
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Be Factual
(@rajeebg) reported
@ViCustomerCare support fm kolkata is bad and just put cut n paste messages n speak same thing Everytime ! Improve infra / towers before customers start walking out
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Chetan
(@cparab33) reported
@ViCustomerCare Exactly....what I am talking about.. Vi has a pathetic network..even bsnl has a better connectivity and network...👎👎👎👎#visucks
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Dixit Panghal
(@DixitPanghal420) reported
@ViCustomerCare In our area, the network is not coming for almost 1 week, there is no network at all.Emergency call only saw in sim card for about 1 week Please take the action
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Ankit Varshney
(@varshneyat) reported
@ViCustomerCare @rmstakkar is there any update on my complaint?
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VenkT
(@y19ec128) reported
@ViCustomerCare number one froud telecom company is vodaphone and idea A worst services on customer care services don't buy this sim all services are worst
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dark.lord
(@darklor24518259) reported
@ViCustomerCare Ne which was having issues with the network.. now they have started increasing the amt of the base plan .. really sad to to get out of this network after 13 years
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avaneet
(@_avaneet) reported
@ViCustomerCare Now Vodafone customer care is asking me to delete the tweet