Vodafone Idea (Vi) Outage Report
Why is my Vodafone Idea (Vi) service not working?
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 20: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Will Vodafone Idea (Vi) compensate me for the outage?
Vodafone Idea (Vi) outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Vodafone Idea (Vi) and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Vodafone Idea (Vi) has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (60%)
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Total Blackout (20%)
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Phone (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Pune, Lucknow, Allahābād, Guwahati, Nagpur, Bengaluru, Kolkata, Mumbai, Indore, Sūrat, Chennai, Prāntij, New Delhi, Shiliguri and Jalālpur.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Phone | |
| Pune |
Phone | |
| Lucknow |
Internet | |
| Allahābād |
Internet | |
| Guwahati |
Internet | |
| Nagpur |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Sanju Rajan K
(@sanjurk_pnr) reported
@ViCustomerCare I've read that, but my question was: Why wasn't it permitted for prepaid customers? I see that other service providers, such as @airtelnews @reliancejio , are permitting!
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Munish Dhiman
(@MrMDhiman) reported
@NarvijayYadav @ViCustomerCare Vi s today the worst service provider! Even my sister suffered the same issue. Her balance was about 120 Rs & within a period of 5-6 months she was left with Rs 10 despite using Unlimited plan. She kept calling the customer care but all efforts in vain!
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sunil
(@harrywilliam070) reported
@ViCustomerCare I already spoke to the billing department and customer service with ref# C004-132731413825 so, I don't know what additional details you need, You can listen to the call recording. Its surprising that your finance department is able to call asking for bill payment but you are not
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sunil
(@harrywilliam070) reported
@ViCustomerCare Ok will wait but please note I have network issue if unable to connect I am available on whatsapp
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Krishnamurthy G
(@krishgiliyar) reported
@ViCustomerCare @rmstakkar this is frustrating and you’ll don’t bother to resolve my complaint , customer care guys are really helpless
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🇮🇳S.J.🇮🇳
(@soahka2) reported
@ViCustomerCare Hello VI customer care Whats Going On ? How much time you want to fix someone issue 🙄
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somnath
(@GhoshSomu) reported
@ViCustomerCare Ok, but let me know when the issue gets resolved
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naveen
(@simplynaveen) reported
@ViCustomerCare Very worst reply from your customer care executive.. i can't use my main balance for sms.. and there is no proper response from you .. Just I kept port request..i am ordering you guys to don't call me again to my number. I am going to be no more of your customer.
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Om Prakash Rout
(@omprakashrout_) reported
All operators like @airtelindia @reliancejio give Free caller tune service to their coustmour. Does @ViCustomerCare have any such benefits...?
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Jitendra kumar ( BSP)
(@ImJitendraBSP) reported
from
Greater Noida, Uttar Pradesh
@ViCustomerCare What kind of 4G service is this? Can't even get the signal properly.
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Sandesh Nilekar
(@Sandesh_Nilekar) reported
@ViCustomerCare third day without any disturbance you are giving seamless network coverage with no internet connectivity, no calling, nothing. I appreciate your work by charging us full pack money and gives nothing. @TRAI
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joe🤸🏼♂️
(@thefilmyjoe) reported
what a worse customer care service. @ViCustomerCare shameful.
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Rahul
(@Rahul36068637) reported
@ViCustomerCare @ViBusinessIndia Applied for MNP but my old network is still active and MNP has not yet happened in 4 days. Please help.
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Sankesh Prabhu
(@sanks18) reported
@ViCustomerCare My parents visited to port out from Airtel prepaid. Insensitive executive duped them by selling postpaid plan. They we’re looking for stable network, now they will pay more for services which are not useful. How low on earth you can go!! @DoT_India @TRAI
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Rishi - Investor
(@AngelInvestorUK) reported
@ViCustomerCare @iamkanshubh Totally agree. Vodafone idea should be reported it's been an horrendous experience porting a number with people calling and literally begging to stay. Then getting rude if I say I want to leave. Worst experience ever.
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Pradeep K Sharma
(@pkesh2004) reported
@VodafoneIN Rem.100: Your network is 0.03 mbps at Balaji Appts Upkar Colony, Delhi-84. Your SIMs were recharged severally but your network didn't respond. Complained many times but it is still unresolved. Please place a booster forthwith. 9210365089, 8586861991, 8178082002 (✓}.
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P®ashant Dwivedi™
(@pd2111) reported
@ViCustomerCare I will not delete the screenshot. Other people should know how you treat your customer's complaints. This mail clearly shows 3 reference numbers which I got from you for my issue. And all are un resolved from 4th June to till date.
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Deenaz Raisinghani
(@denaazr) reported
@Airtel_Presence i would like to ask for a new airtel prepaid sim card with my old number ported from @ViCustomerCare Vi. Is this possible? Vi has no signal in my previous phone for last one week and Im looking to change immediately. Please help Airtel
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joe🤸🏼♂️
(@thefilmyjoe) reported
worst customer care service ever. @ViCustomerCare shameful.
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RAMAN VERMA
(@RAMANVE52335912) reported
@ViCustomerCare Unable to call since morning, location Bhagalpur Bihar,what is the reason behind this issue? kindly restore your services.
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Munish Dhiman
(@MrMDhiman) reported
@ViCustomerCare It's over now! Already switched to Airtel now after huge harassment & disappointment from the Customer Care! But I am Glad that at least the Social Media team is taking pain to interact with the consumers and trying to address their grievances.
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Deenaz Raisinghani
(@denaazr) reported
@ViCustomerCare Have already shared the information. There has been no resolution and I still have no signal on my mobile.
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Aman Bhati
(@_AMANBHATI_) reported
@ViCustomerCare I am really disappointed in vi service, i have been complaining since last year regarding internet speed in my locality but no action has been taken by your side. Vi claims of #Giganet fastest net and Customer service priority but they are all fake assumptions.
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Akshay
(@caakshaygandhi) reported
@airtelindia I have been complaining about the network for the last 6 months, but that did not solve it But till date the extra services promised to be provided have not been fulfilled such as Caller tune Services. Maybe they are not customer important @ViCustomerCare
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Hari Krishnan Pongilath
(@h_pongilath) reported
Dear @ViCustomerCare once again I'm unable to make/receive o/g & i/c calls for 1 week But calling numbers hearing ringingtone. Again have to visit your store to change SIM? My complaint registered vide No: RTN-V00957450360 to be processed by tomorrow 24th of June 2022 @DoT_India
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Rakesh Jain
(@rakeshjain5541) reported
from
Noida, Uttar Pradesh
@ViCustomerCare it is disguas ting onvi part that they could not contact vi store in 8 days moreover mr omkar supervisor vi tells he will not raise any complaint nor get it resolved .my complaint of 13th june not resolved by vi VI CUSTOMERS BE ALERT
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dinesh kumar Malik
(@dkmalikimd) reported
@ViCustomerCare Received a call from your customer care executive. Was very impressed by her positive attitude despite my bringing up VI deficiencies and poor opinion abt VI. People like her do change a customers perspective towards a company. Keep it up 👍
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arouniar
(@arouniar) reported
@ViCustomerCare i have requested for Vi SIM to port my number to Vi However I have selected a different plan which i want to change back.. if possible could you help plz
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Addicted
(@AddictedX00) reported
@leonprotocols @ViCustomerCare Why ..? Never get vi sim....data speed is ****... network also the same.
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Shaiju
(@im_shaiju) reported
@ViCustomerCare I’m using Vodafone sim since last 8 years….but since last 2weeks the service has become pathetic in Navi Mumbai.. can you check it?