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Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

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Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 53% Internet (53%)
  • 24% Total Blackout (24%)
  • 18% Phone (18%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Hyderabad, Patna, Chhindwāra, Kolkata, Bhubaneshwar, Jaipur, Bālurghāt, Navadwīp, Sūrat, Ahmedabad, Pune, Varanasi, Lucknow, Indore, and Bengaluru.

CityProblem TypeReport Time
Hyderabad Total Blackout 2 hours ago
Patna Phone 2 hours ago
Chhindwāra Phone 2 hours ago
Kolkata Internet 7 hours ago
Bhubaneshwar Phone 14 hours ago
Kolkata Internet 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @ViCustomerCare More than a month. Still no resolution. Postpaid-to-Prepaid migration requested on 2 May. Payment completed. Proof shared. 50+ calls made. Result: Number disconnected and incorrect bill generated. How long does it take to verify a payment and fix a #customer account #Vi

  • tweet_ameet
    AmitCPalsule - भारतीय (मोदी का परिवार) (@tweet_ameet) reported

    @ViCustomerCare i am tired of your network. The persons cannot support properly. I want to close my corporate plan and port to some other network. So Please ask someone to co-ordinate and co-operate accordingly.

  • Eashwar2020
    Eashwar Ramanathan (@Eashwar2020) reported

    Hi @ViCustomerCare I recently raised a port request from jio to vi.. and after 3days the service has been stopped from jio.. after trying with the new vi sim, the services are still not availed.. and im stuck as all my works are related to that number

  • Pinksworld123
    Dr Pinky Choksi (@Pinksworld123) reported

    @ViCustomerCare I was supposed to get a call again today with the solution. But didn't get any call yet

  • AlokPatel
    Alok Patel (@AlokPatel) reported

    Hello @ViCustomerCare are you trying really hard to lose customers these days? Your customer care service line kicks people off in queue by the way.

  • Momin78602
    I am a little boat (@Momin78602) reported

    @ViCustomerCare Poor network in my area

  • vishalsrajput01
    विशाल सिंह राजपूत (@vishalsrajput01) reported

    @ViCustomerCare facing wosrt network issue.Scammers solve issue. @jagograhakjago

  • cryp2ojournal
    Crypto Journal 🐳 (@cryp2ojournal) reported

    @ViCustomerCare hello why is it so tough to connect with a agent? There are no Vi stores in my area and I have an emergency issue but no way to speak to customer executive.

  • prave0en
    Praveen kumar J ☆ (@prave0en) reported

    @ViCustomerCare Still no wish to solve the issue ? No response even in DM - what happened to customer care / response ?

  • sandeepashok211
    Sandeep Kumar Maurya (@sandeepashok211) reported

    Hey @ViCustomerCare, I ported my (9321112460)SIM to Vi and the first recharge hasn't been done yet by your agent. I'm trying to reach him, but no response. 😥 This is my first time using Vi, and the support before even starting is concerning. 😟 Can you help? 🙏 #ViCare

  • doc_brajesh
    Brajesh yadav (@doc_brajesh) reported

    @ViCustomerCare Hi, a bill of Rs. 54.16 for your number*** with Account ID 1-6824390727093 is due with Bharti Airtel Limited. even after payment done , services are barred n no one has update in customer care even after sharing all with them

  • Starcommander10
    Starcommander✨👨🏻‍💻 (@Starcommander10) reported

    @subconsci0u5 @ViCustomerCare I don’t know. They asked me to reboot and issue got resolved

  • vijju30
    vijendhar (@vijju30) reported

    @ViCustomerCare @ViNewsOfficial Last one hour onwards no Internet and outgoing calls not working in Hyderabad

  • GurmeetPwN
    Gurmeet Singh (@GurmeetPwN) reported

    @VodafoneIdeaIN @ViCustomerCare I left my previous company 2 years ago. Ur teams keep harassing me with relentless calls regarding a corp nmbr I no longer use or hold liability for. I've repeatedly asked ur agents to update ur records. Fix this database error immediately. @TRAI

  • Charchit0
    Charchit vishwakarma (@Charchit0) reported

    Hey @ViCustomerCare why offer options you can't deliver? Tried buying a VIP prepaid number on your site, but the page crashes at payment. Worse, Jabalpur stores say prepaid choice numbers don't exist & warn NOT to order online. Why show fake options? Fix this. #Vi #VodafoneIdea

  • fxhustle7
    H (@fxhustle7) reported

    I have already dropped the details but the solution isn't provided it's urgent give me some solution. @ViCustomerCare

  • MagryNissar
    Nissar Magry (@MagryNissar) reported

    @ViCustomerCare My area have zero vi network

  • sgkonline
    Sagar (@sgkonline) reported

    @ViCustomerCare The issue has resurfaced again. I sent details via DM and you closed the complaint without providing a resolution. Why?

  • Shashanksp002
    Shashank (@Shashanksp002) reported

    @ViCustomerCare 4. Customers expect solutions to service issues, not unnecessary procedures that do not address the problem. I request Vodafone to prioritize service improvement and ensure seamless OTP delivery across all locations. Thank you.

  • PrawinGaneshan
    Prawin Ganeshan (@PrawinGaneshan) reported

    @ViCustomerCare International roaming is charged 150 every month, but there is no tower and the network is not working at any time. Useless network.

  • subconsci0u5
    Kiran Reddy (@subconsci0u5) reported

    @Starcommander10 @ViCustomerCare What was the issue?

  • MehulC
    Mehul Chopra (@MehulC) reported

    @ViCustomerCare @ViCustomerCare still there has been no concrete solution from your team. They have been just giving weird solutions to no effect! The network is pathetic here. We may shift to Jio!

  • saa64874
    Chipsmatkha (@saa64874) reported

    @ViCustomerCare wht is this nonsense Ad "25 din mein Paisa double..heh heh..". Imagine sm1 making an emergency call outside in d heat, now when phone's r overheated & shut off display, we have to cut call, hv nonsense flash sms b4 making a call again,pls stop w these insane ads

  • BkDubey16
    𝐁𝐊 𝐃𝐮𝐛𝐞𝐲 (@BkDubey16) reported

    Extremely frustrated with the poor indoor network coverage from both @airtelindia and @ViCustomerCare in Padrauna, Kushinagar (PIN: 274304). Constant call drops and zero indoor data speed. Please optimize your towers in this area ASAP! 🌐❌ #Airtel #Vi #NetworkIssue

  • glossandmagic
    Gauri (@glossandmagic) reported

    @ViCustomerCare extremely unhappy with your service. You canceled my @PrimeVideo subscription & won’t even give the money back to my account! Who are you to decide all this?!

  • fxhustle7
    H (@fxhustle7) reported

    Hello @ViCustomerCare I'm facing some issues with the services please drop me a call or message.

  • Real_SumitKumar
    Tyler Durden (@Real_SumitKumar) reported

    @Indianinfoguide When your data provides such poor speeds, why do you increase your prices by looking at Jio and Airtel? If you can't provide speeds like theirs, why charge like them @ViCustomerCare?

  • MAHESHJIRASTOGI
    महेश जी रस्तोगी, वरिष्ठ नागरिक (@MAHESHJIRASTOGI) reported

    @ViCustomerCare It had been the best network prior to becoming Vodafone, yet worsted, therefore, i had to port the number to other service provider

  • Sahay_official
    Aditya (@Sahay_official) reported

    Failed Company @ViCustomerCare. You activated my port but failed to provide the eSIM for 12+ hours. I use an eSIM-only iPhone, so your delay has left me completely disconnected. Taking a customer’s number and then denying access to the service is a serious failure. Fix this now.

  • Jugadu_banda
    Aman (@Jugadu_banda) reported

    @ViCustomerCare You guys are absolutely pathetic when it comes to customer service. Stop fooling customers.