1. Home
  2. Companies
  3. Vodafone Idea (Vi)
Vodafone Idea (Vi)

Vodafone Idea (Vi) service status: outage reports and connection issues

Why is my Vodafone Idea (Vi) service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours

The graph below depicts the number of Vodafone Idea (Vi) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  • 51% Internet (51%)
  • 27% Total Blackout (27%)
  • 18% Phone (18%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 0% TV (0%)

Live Outage Map

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Lucknow, Durg, Chhindwāra, Bareilly, Delhi, Sangrūr, Mohali, Chandigarh, Ludhiāna, Hisar, Indore, Bathinda, Jalandhar, Shimla, and Ambāla.

CityProblem TypeReport Time
Lucknow Phone 1 hour ago
Durg Internet 3 hours ago
Chhindwāra Phone 3 hours ago
Bareilly Phone 5 hours ago
Delhi Internet 9 hours ago
Sangrūr Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • NatashaNats5
    Natasha Nats (@NatashaNats5) reported

    @VodafoneIN_News @ViBusinessIndia @ViCustomerCare Hello, I am unable to make calls despite having balance and service validity. Raised a ticket No. KOL-V02121840039. All other services like incoming , data, sms etc working. Thank you

  • _lowkeylaila
    lailaaa (@_lowkeylaila) reported

    My maa has a Vi sim and the service is a joke. I've asked her to change providers so many times but she wants to stick to it. @ViCustomerCare is so far back on the caring for the customer scale it makes me furious!!

  • YOGENDER_21
    Singh (@YOGENDER_21) reported

    @ViCustomerCare I have 2 VI number, but because of bad network I am not able to call and also not able to use Internet. When I raised complaint, customer care just close the complaint without resolving. I think now it's time to change service providers

  • Malyk421
    Z (@Malyk421) reported

    @ViCustomerCare I'm using a 5 Mobile have an Unlimited 5G recharge active and I'm in a 5G coverage area However I'm still unable to access Unlimited 5G and my usage is being deducted from my regular data quota. Please look into this issue and provide resolution

  • atuldmulatkar
    ATUL SIR😈 (@atuldmulatkar) reported

    @ViCustomerCare YOU PEOPLE NEVER HAPPY TO HELP, YOU ACT LIKE TO HELP,👎🏿😡 BUT ACTULLY HAPPY TO #TOURCHER BY PROVIDING SLOWER SPEED 2G 3G IN THE NAME AND CHARGED OF 4G 5G! GET WELL SOON MAMU🌹 WHY NOT RECORD OF USERS CONSUMENRS COMPAINT ? WHENEVER I ASL YOUR PEOPLE SAYS NO EARLY COMPLAINT?

  • entojeevitham
    ka (@entojeevitham) reported

    im unable to receive incoming calls while im on another call. people who try to call me hear a busy tone instead. @ViCustomerCare respond avvu ra ayya ****** network

  • amit_anupam
    Born To Win Amit Anupam (@amit_anupam) reported

    @ViCustomerCare @IncTomatoe82831 Unfortunately, the response I received was disappointing and the way the matter was handled was quite unsatisfactory. I request you to review this incident and ensure that customers are treated fairly and in accordance with the applicable guidelines

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

  • rohitgaur06
    Rohit Gaur (@rohitgaur06) reported

    @ViCustomerCare koi jawab doge ? Customer care wale bhi call disconnect kar rahe hai ? Kis tarah ka fraud hai ye ? Refund kiya hai to transaction ID dene me kya problem?

  • AkhterSiddiqu
    Javed Akhter Siddiqu (@AkhterSiddiqu) reported

    @ViCustomerCare I didn't want to be on this network, Shame on your's.

  • NitinGupta1910
    NJ (@NitinGupta1910) reported

    @ViCustomerCare you guys cheating customers in the name of daily plans for internet. Had recharged yesterday & today but with no internet services. Tried calling your customer care but of no use. Strict action should be taken against them @DoT_India

  • SheriyarShaikh5
    TechBuzz YT (@SheriyarShaikh5) reported

    @ViCustomerCare Please do it. Your customer care is also not reachable just getting recorded calls, not able to connect to agent

  • vdnt03
    vedaant!! (@vdnt03) reported

    There should be a "refund" option if your service provider is not able to provide network @ViCustomerCare do one thing, just simply warn your customers that you are not able to provide network in there area kindly switch to another network provider OR JUST GIVE ME WHAT I PAID FOR

  • mayureshjamdar1
    mayuresh_jamdar_MJ (@mayureshjamdar1) reported

    @ViCustomerCare Extremely frustrated. A customer should not have to fight through endless automated menus just to speak with a support executive.Hiding human support behind recorded messages is poor service & disrespectful to customers. Please respond and resolve this issue. #Vi

  • aadilontrack
    Aadil Abbasi 🇮🇳 (@aadilontrack) reported

    @ViCustomerCare Poor network in our area. Calls often don’t connect, voice quality is unclear, and internet service is unreliable. Please fix this issue as soon as possible. World is living in 5G and you guys seems like 2G

  • emotekonline
    Umang Pandya (@emotekonline) reported

    @ViCustomerCare Hi Yusuf the information was not helpful it was basic to get the plan and get to see the wc give as solution.. that solv s nothing.. have a look at my reply... I already have the plan..

  • rahuljohar87
    Rahul Johar (@rahuljohar87) reported

    @ViCustomerCare @princ0306 Vodafone is the realtime scammer. They fraud people. They scam people even when the customer is 15 yrs. Old they really don't care they just need money by scamming people

  • Rsdhawal2199
    Er.Radheshyam Dhawal (@Rsdhawal2199) reported

    @ViCustomerCare My number 7976566719 has been suspended since Friday night. Multiple complaints, emails & tweets, yet no resolution. Communication is completely disrupted and my work is affected. Resolve today or I will file a police complaint.

  • Alphacryptome
    Alpha Cryp (@Alphacryptome) reported

    Having unlimited 5g recharge and 5g is available in my area I am having a 5g signal but vodafone still deducts my data balance @ViCustomerCare help

  • i_m_Ankit_001
    ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported

    Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

  • royal_v9k
    Vinayak_24🚩🇮🇳 (@royal_v9k) reported

    @ViCustomerCare How is the network now in and around mumbai, western railway and vasai virar? I did port into Jio from Idea due to poor network that time

  • mp70teach
    MP 70 TEACH (@mp70teach) reported

    @ViCustomerCare On which number you call me, DM me i will my number now i dont know what i can do, i am fully stuck, and how again we trust your retailers, i am frustrated, you can't call me because my number is showing network but no FR Made yet, let me DM here

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @ViCustomerCare Monica, it's been 3 3 days n u didn't get back neither on promotional sms neither on port out issue. Any shame left with u guys??? Should I publish the call records and make evryone look about ur attitude over call??? Final reminder @TRAI

  • vispyi
    Vispy Ichhaporia (@vispyi) reported

    @ViCustomerCare @TRAI @DoT_India Please help

  • cjayhayer
    Charanjeet Singh (@cjayhayer) reported

    @ViCustomerCare When I get support?

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day

  • 85_vyas
    Gaurav Vyas (@85_vyas) reported

    Dear @ViCustomerCare, there is a major network issue in Dariapur area,Ahmedabad.All Vi users in our area are getting zero signal indoors.Voice calls are constantly breaking,and the other person cannot hear us.Please look into this and fix the network coverage here immediately.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @ViCustomerCare my sim got strange issue signal shoes 5g but internet dont work tried everything but failed. Can u help.

  • NitinGupta1910
    NJ (@NitinGupta1910) reported

    @ViCustomerCare The UPC for your mobile no. 9871775324 is VD939432, valid upto 22-06-26 23:59. Do not share UPC with anyone except the recipient operator personnel. You lost a customer