Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Okkal, Ernākulam, State of Kerala

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Okkal, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Okkal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Okkal, Ernākulam, State of Kerala 07/01/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (17%)

    Phone (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Okkal, State of Kerala

Latest outage, problems and issue reports in Okkal and nearby locations:

  • jeevanantony1 Jinto Antony (@jeevanantony1) reported from Kannankuzhi, State of Kerala

    @ViCustomerCare Sad to you have the worst customer service I have ever seen. You have blocked incoming and outgoing from the mobile number even if there are balance. What a pathetic company!!!

  • jineshnair_85 Jinesh Nair (@jineshnair_85) reported from Kadungalūr, State of Kerala

    @swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic

  • AKPR86 ARUNKRISHNA (@AKPR86) reported from Kannankuzhi, State of Kerala

    @VodafoneIN very bad experience!! Not even bothered to resolve the issue after many complaints!!! @TRAI please look into this!!

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • hitesh_suhalka2 Hitesh Suhalka (@hitesh_suhalka2) reported

    @ViCustomerCare I made a complaint on 198 regarding internet speed, one hour later a random guy called me from a mobile number asking my location and telling me my complaint number to resolve the issue. He told he is one of the team member from VI technical team. Please confirm.

  • adnansayyed_ 🍁 (@adnansayyed_) reported

    @TRAI @DoT_India Dear @ViCustomerCare — This is pathetic! First, your team confirmed my SIM can be shifted to prepaid with one recharge. Now, another team calls saying postpaid only — pay ₹650/month for 120 days? That’s extortion, not service. I need a final resolution NOW! #VIscam #VIfraud

  • HanifRoshan1 Hanif Roshan (@HanifRoshan1) reported

    @ViCustomerCare Why there is long procedure from post to pre. Today I visited vi store by refused to do. They told today is 42 days. Kindly help me to get out from this slavery. Jio is best they don't hearse cust

  • mayuurr Mayur (@mayuurr) reported

    @ViCustomerCare just had an horrifying experience with your customer service representative..without clearing my queries..and when i am in the middle of chat..the rep just ended the chat from his end..is this normal?

  • poppyrich05 CogitoErgoSum (@poppyrich05) reported

    @ViCustomerCare @TRAI Second of all, the bill details clearly show the 32 bucks charge is for national roaming which is already included in my plan. So why is your representative lying to me? And how can you activate any service that the customer has not requested?

  • poppyrich05 CogitoErgoSum (@poppyrich05) reported

    @ViCustomerCare Your representative called today and insisted that the charge is for international roaming and that I activated it myself. First of all, I never requested any international roaming. @TRAI

  • pavan_shamala Samala Pavan 🚩 (@pavan_shamala) reported

    @ViCustomerCare if any one is willin to but Vi sim plz dont ..its a scam..if you face any Vi issue and try to call Vi customer service they simply make you wait for days without resolution..so byr try some other network

  • pavan_shamala Samala Pavan 🚩 (@pavan_shamala) reported

    @ViCustomerCare unable to access internet since 26 june 2025 , i have raised a complain about my issue but your customer care service is so worst and irresponsible that every time i call to resolve my problm they make excuses

  • Darthviraj Viraj Nagpure (@Darthviraj) reported

    There is no option to call customer care in the app. @ViCustomerCare

  • I_Nikunj_Gajera Nikunj Gajera (@I_Nikunj_Gajera) reported

    @ViCustomerCare Still issue is not resolved . people are facing low network