Vodafone Idea (Vi) outages and service status in Thākurganj, Bihar

Problems in the last 24 hours in Thākurganj, Bihar

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Thākurganj, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Thākurganj, Bihar

Latest outage, problems and issue reports in Thākurganj and nearby locations:

• 
  Ayan Lahiri (@iamayanlahiri) reported 30 minutes ago from Thākurganj, Bihar

  @VodafoneIN I have done all the following things. 1. Rebooted my both phones 2. Both Sim are in SIM 1 slot in 2 different phones. 3. Active data planes. But still getting 2G connectivity. Please solve at this earliest. As i have paid for my service.

• 
  Ayan Lahiri (@iamayanlahiri) reported 51 minutes ago from Thākurganj, Bihar

  @VodafoneIN it's been almost 24 hours and my internet is not working and you dont bother much give proper service to your customers. Almost after 20 hrs when i contacted your support team they asked me to wait for another 24hrs. Is this the way you deal with glitches? @TRAI.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrigank Singh 🇮🇳 (@MrigankSingh13) reported 3 minutes ago

  @ViCustomerCare very bad internet

• 
  Suryansh Porwal (@suryansh_p1212) reported 7 minutes ago

  Facing network problem from morning ,please help. @ViCustomerCare

• 
  Joydeep Roy (@joydeep316) reported 10 minutes ago

  @ViCustomerCare Hello, no need to show fake sympathy. When my dad faced the issue and approached your customer care and outlets, nobody helped him. Now you are showing your concern just as your name has appeared on social media. Shamefull.

• 
  SAM SOVERIGN (@SamSoverign) reported 10 minutes ago

  @ViCustomerCare @TRAI @DoT_India Another copy-paste apology and DM request. The issue is public. Vi numbers are being misused for sales calls against TRAI rules. Regulators and Vi need to act in the open, not push customers into private chats.

• 
  Nitin Pandya (@nitin_2610) reported 11 minutes ago

  Dear @JioCare, @ViCustomerCare and @BSNLCorporate, if this is how broadband support works elsewhere too, please let me know before I switch. After 3 days, 4 engineer visits and a “resolved” ticket with no internet, I’m evaluating my options.

• 
  Tank Devang R. (@tank_devang) reported 14 minutes ago

  @ViCustomerCare I accidentally recharged the WRONG Vi mobile number via Google Pay today. I request your urgent help in reversing/cancelling the recharge and refunding the amount, if possible. The incorrectly recharged number: +91 8000******* Please help me resolve this issue. 🙏

• 
  Ashutosh (@unashutosh) reported 16 minutes ago

  @ViCustomerCare I want to port to @airtelindia. For that I need to split the family plan. But now you are making every effort to stop me from doing that. Giving silly execuses. For last 4 days, I am harrased mentally by you @ViCustomerCare. Is it the cost to be your customer?

• 
  Vikas Garg (@Vikas342) reported 18 minutes ago

  @ViCustomerCare wrost service ever provide by Vi no solution by customer care fraud company

• 
  I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported 21 minutes ago

  @ViCustomerCare I hope this improvement is permanent and that I won’t have to raise the same complaint again. I’m willing to continue with Vi as long as the service remains reliable. Thank you to the Vi team for finally taking the matter seriously.

• 
  Thirumalai Sunder (@sunder_84) reported 22 minutes ago

  @ViCustomerCare @TRAI @DoT_India The screenshot just has the complaint number not my mobile number.