Vodafone Idea (Vi) outages and service status in Thākurganj, Bihar

Problems in the last 24 hours in Thākurganj, Bihar

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Thākurganj, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Thākurganj, Bihar

Latest outage, problems and issue reports in Thākurganj and nearby locations:

• 
  Ayan Lahiri (@iamayanlahiri) reported 39 minutes ago from Thākurganj, Bihar

  @VodafoneIN it's been almost 24 hours and my internet is not working and you dont bother much give proper service to your customers. Almost after 20 hrs when i contacted your support team they asked me to wait for another 24hrs. Is this the way you deal with glitches? @TRAI.

• 
  Ayan Lahiri (@iamayanlahiri) reported 46 minutes ago from Thākurganj, Bihar

  @VodafoneIN I have done all the following things. 1. Rebooted my both phones 2. Both Sim are in SIM 1 slot in 2 different phones. 3. Active data planes. But still getting 2G connectivity. Please solve at this earliest. As i have paid for my service.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atul Bindal (@AtulBindal343) reported 1 minute ago

  @ViCustomerCare I placed an order for a fancy number on 19 August, but despite 2–3 calls, I still haven’t received any clear update. Please look into this and provide a status ASAP. #Vi @ViCustomerCare very poor service

• 
  Bidhu Nayak/ବିଧୁ ନାୟକ (@Bidhu_Nayak) reported 3 minutes ago

  Hello @ViCustomerCare . I have an active Vi plan that includes voice, SMS and data connection till 28th August. But why my service is stopped on 26th 12 AM? I have an active portout request from Vi, but my connection should be active till portout process is not completed.

• 
  Chahat Bansal (@chahatb52) reported 7 minutes ago

  When will I get my sim? 12 days are gone still no help from your side at all. Is this how you treat your customer. Remove the fake suspended status from my sim so that I can replace my sim from other store.@ViCustomerCare @ashwini

• 
  Hate Stop (@asgharshaikhm) reported 8 minutes ago

  @ViCustomerCare Vodafone is a terrible network; calls to customer care won't even go through, confirming just how bad it has become. On top of that, the recharge plans are very expensive.

• 
  Kailas Thatte (@ThatteKailas) reported 8 minutes ago

  @ViCustomerCare HELP! No 844600xxxx blocked 12 days for Rs.18 Airtel due. Paid on 11 Aug, receipt uploaded. You said 96 hrs. It's 264+ hrs. Now asking to re-upload while app shows "Already Uploaded". Parents use this no. Restore NOW! 880630xxxx.

• 
  AmirShatty Anilkumar Patel (@ShattyAmir) reported 11 minutes ago

  @ViCustomerCare Saying since 20fays the same thing but no resolution 🥺 Hi Amir! We don't want to lose a valuable customer like you. We apologize for the delay. Your case remains a priority, and we are working diligently toward a resolution. We’ll share an update as soon as possible - Prashant

• 
  Bally (@ballysantu) reported 12 minutes ago

  @ViCustomerCare Ajit I wish Vi was working on providing a better network

• 
  Shhubhaam Chaudhary (@Shubhuchuodhary) reported 14 minutes ago

  @ViCustomerCare Already called support 4 times and got template replies. Please give me a definitive delivery/KYC time slot for today, or process a full refund immediately

• 
  USUF BAGWAN (@yusuf_sufi87) reported 14 minutes ago

  @ViCustomerCare I guess VI don't have customer service team to respond

• 
  Pradhan's Fintech (@PradhansFintech) reported 15 minutes ago

  On August 15, we received an sms from @ViNewsOfficial saying that we were getting 1 gb of free data for 7 days. But honestly, what’s the point of offering free data when there is no vi network inside our room? We couldn’t use that offer because the network simply wasn’t available and yesterday, we received another sms saying that we are getting 10 minutes of free calls + 1 gb of free data for 5 days. We are still checking the network, and the situation is exactly the same. Inside our room, it still shows “no service.” We have even attached a screenshot for reference. If we need to use vi network, we literally have to go outside our room or climb up to the rooftop and if we want proper 4g connectivity, we have to move around and search for a location where the network actually works. So what’s the point of these free offers if we can’t even use the service? Maybe vi is offering these benefits because we haven’t been recharging regularly, but offering 1 gb or free calling minutes doesn’t solve the actual problem. The problem is network coverage. We actually want to recharge and use vi because the plans and services are good, especially the unlimited 4g data plans. But if there is no network inside our room, what’s the point of recharging? Since we got this sim, we have recharged it only twice. We were planning to recharge again, but after continuously facing network issues, we simply stopped using it. Once vi’s 4g network becomes properly available inside our room, We’ll definitely consider recharging again. Until then, @ViCustomerCare please don’t keep sending us offers that we can’t actually use. First fix the network coverage, then the offers will actually be useful.