Vodafone Idea (Vi) outages and service status in Sonāmura, Tripura

Problems in the last 24 hours in Sonāmura, Tripura

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Sonāmura, Tripura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javed Akhter Siddiqu (@AkhterSiddiqu) reported 6 minutes ago

  @ViCustomerCare I didn't want to be on this network, Shame on your's.

• 
  Deepanshu@Kumar (@Deepanshu197880) reported 7 minutes ago

  @ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst

• 
  Chirag Bartaria (@CBartaria) reported 10 minutes ago

  @ViCustomerCare It's been almost more than 1 month now and this issue has still been investigated. Now the only option left is to go with Airtel I guess as your team seems incapable of solving this issue.

• 
  Jatin (@jatin_pro) reported 10 minutes ago

  @ViCustomerCare My number was deactivated due to KYC issues. I only want to reactivate the same number with fresh KYC, but the Vi executive is insisting that I take a postpaid connection with at least 2 lines. Why is this being made mandatory? Please help resolve

• 
  Thakur 🗡️ (@nostalgic_19_29) reported 15 minutes ago

  , I have received no resolution. Requesting @ViCustomerCare to look into this issue urgently. #Vi #RechargeIssue

• 
  A. N. onymous (@onymous_tweets) reported 17 minutes ago

  @ViCustomerCare @AnanyaBirlaX sorry to share the inhumane attitude of vi staff. In May I switched to Postpaid from Prepaid. Call centre called for PV. Inspite of providing details my number is Suspended. I’m in dire need as my kid is in hospital. Vi centre staff refuses to help

• 
  Pradeep 🇮🇳 (@Pradeep_Posts) reported 17 minutes ago

  The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

• 
  Rashmi Goswami (@LifeIsA21347251) reported 23 minutes ago

  @ViCustomerCare Hi Amit, this is to inform you that no solution is still provided to me after repeated mails and messages on all social media is also. What do you want? Please let me know. Should I take a legal action against this company which is fraud so many people every day

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 26 minutes ago

  @ViCustomerCare Let me know the final solution else I will port to another provider

• 
  Biswa (@broutray) reported 26 minutes ago

  @DoT_India Is samchar sarathi built to help the customer or just another website/app to meet the telecom compliance ? I have raised a complaint for spam SMS/call. Provided the screen shot as well. @ViCustomerCare responded stating that they can't act bcoz there was no trace.