Vodafone Idea (Vi) outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 7 outage signals in the last 24 hours around Santa Cruz, including 7 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 20, 3:32 PM GMT+5:30.
- Internet (50%)
- Phone (27%)
- Total Blackout (17%)
- Wi-fi (7%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 8 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
|
Mumbai
|
Internet | 10 hours ago |
|
Mumbai
|
Phone | 10 hours ago |
|
Mumbai
|
Phone | 22 hours ago |
|
Mumbai
|
Wi-fi | 22 hours ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Just give up. They are not going to help. You can see my posts. I have been tweeting from 9th Sept and till date no resolution and only talks!! Wastage of time. Just port out! @akshayamoondra @rmstakkar #ViCustomerCareSucks #ViWorstnetwork #consumercourt
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Shaikh Shahid (@ShaikhS03046076) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Worst in customer service worst in delivering service just ******* customer time and money
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Gaurav (@gaauraux) reported from Mumbai Suburban, Maharashtra@ViCustomerCare if I pay my bill one day late you add ₹100 late charges. What should I do in this case? Do you have any solution?
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Ms.Shalu, I don't want to take a chance. I will travel often due to my health & no assurance from Vi, it won't allow any transactions without OTP. I want myself to get better and not waste my time fighting for network and petty waiver offer.
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra@akashroye5 @ViCustomerCare It won't also. Please check my tweets. I had an ongoing battle with them for the last 2 month & today I gave up. Will port out soon. Have been a loyal customer for the last 15+ years and apparently due to boundaries and restrictions they can't help. PORT OUT!
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Your No Access INC or OG related complaint for with reference number C004-142981559144 is resolved.” This is your convenience and case of agents with no proper training. No one has reached out to me except one test message and a directionless call @ViCustomerCare @consaff
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Maverick (@Wisemanlez) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Problem still persists. Need resolution
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Indomitable (@indomitable_9) reported from Mumbai Suburban, Maharashtra@ViCustomerCare the day I request to port my no to another operator I’m getting continuous call from your end.Earlier when I had complaint for low network no one replied or visited. Thank you @airtelindia
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iSutradhar (@isutradhar) reported from Mumbai Suburban, Maharashtra@ViCustomerCare no signal in Andheri/Jogeshwari area of Mumbai.
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iSutradhar (@isutradhar) reported from Mumbai Suburban, Maharashtra@ViCustomerCare can anyone help.. no signal in my area Jogeshwar East..
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TheM37Chip (@Ambiguous_Abhi) reported from Thāne, Maharashtra@ViCustomerCare Thanks but I will go ahead with porting. Received a call from your customer care executive saying I need to cancel the MNP as next step of porting. That is trying to fool a customer. Bye bye Vi.
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Kannazawa (@Kannazawaa) reported from Mumbai Suburban, Maharashtra@ViCustomerCare network issues since the last 2 hours. Keeps fluctuating from Edge to 4G and then no network at all.
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Minal (@minalshah93) reported from Mumbai Suburban, Maharashtra@ViCustomerCare No thanks....i could solve the problem on my own
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Siddhesh Toraskar (@sidtoraskar98) reported from Mumbai Suburban, Maharashtra@ViCustomerCare data problem also i am visit yours gallery but not working data...
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, Maharashtra@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, MaharashtraI'm in Mumbai and you resolved my issue for roaming in Delhi!!! When did this happen??? JUST LET ME KNOW THE DUE AND I WANT TO PORT OUT! 15+years of loyalty down the drain @ViCustomerCare @akshayamoondra @rmstakkar #ViCheats #consumercourt #sueVi
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Mayuresh S. Lotlikar (@meusviews) reported from Mumbai, Maharashtra@ViCustomerCare if i am in emergency should I waste time listening to "sms service is available on unlimited pack only." ? How much you care for your service pack more than people having communication ?
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Shaikh Shahid (@ShaikhS03046076) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Please Vi team stop all your advertisements on Tv regarding Fastest service because this you cannot do ever
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Yᴀsʜ Sʜᴀʜ ÷ 🍃 (@its_Yashuuu) reported from Mumbai Suburban, Maharashtra@ViCustomerCare I asked for help on 31 October and now you are responding on 18 November, now i don't need any help i ported my sim in Jio 😎💪
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Nimish Mhatre (@nimishing) reported from Mumbai, Maharashtra@ViCustomerCare You have the worst service and #customerservice exec -You've been calling a DND number for 10 times in a day -Your CX team only pays attention to complaints after a PORT request -They have no clue about their expected job function Please shut down shop. #VI
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Prakash Lakhani (@LakhaniPra22108) reportedPaid my Vodafone Idea postpaid bill but still no network on 7311152557. Payment successful since yesterday but service not restored. Very poor service. Please resolve urgently. @ViCustomerCare
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Calistus (@Calistus255) reported@ViCustomerCare Your coverage map does not show 5g signal in Vasai, kindly clarify which part of Vasai has 5g available. Used to get good 4g+ signal before but now internet speeds are low and signal strength is more than 100dbm. Used to get 70 to 80 mbps speeds on 4g + now just 5 to 7mbps.
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Joydeep Acharjee (@JAcharjee09) reported@ViCustomerCare It’s been hours since my recharge, still not credited. No proper response from support. At this point, I’ve decided to switch to @reliancejio if this isn’t fixed immediately. Last chance to fix this. #VI #CustomerExperience #Switching
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Ab Nihar (@whoznihar) reportedDear @JioCare @ViCustomerCare @airtelindia — I’ve used all 3 networks (Jio, Vi, Airtel), and still facing the same issues everywhere. My recharges are going to waste because I can’t properly use the services. Slow internet, frequent call drops, and poor connectivity daily problem
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Yusuf Ansari (@yusufansari_04) reportedFeels like Jio is no longer competing with Airtel or VI, but with BSNL now. Extremely poor network quality, frequent call drops, and unreliable internet have made daily communication a headache. This level of service is simply unacceptable in 2026. @ViCustomerCare
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NARESH BATRA (@NareshBatra1963) reported@ViCustomerCare Stop making fools of customers ..enough is enough ..I m 20 year old customer ..
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Prakash Lakhani (@LakhaniPra22108) reported@ViCustomerCare Hi, I have deleted my number from the timeline as advised. My mobile number is 7311152557. I have already paid my postpaid bill yesterday (payment successful), but my number is still showing no network. This is causing serious inconvenience. Kindly restore my services urgently
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Vishal goyal (@Vishalg69) reported@ViCustomerCare Lost a sim, tried reaching customer care by calling 199, only automated response, No direct option to talk to customer care Even when it's emergency, I request you to call me on my alternate number, Please dm for alternative number. EMERGENCY
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Deepak Salwan (@blueaquarian123) reported@ViCustomerCare How USELESS ARE YOU AND YOUR CUSTOMER SERVICE. I HAVE 3 NUMBERS. THERE IS ONE NUMBER SUSPENDED WHICH IS THE ONE THAT THE COMPLAINT IS REGISTERED ON. I HAVE TO CALL 02071718181 FOR THAT. THE NUMBER FOR WHICH COMPLAINT IS REGISTERED IS SUSPENDED AND FROM ANOTHER NUMBER I CANT CALL!
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wkcpbbla@hi2.in (@wkcpbbla90312) reportedI always tweet about VI experience and once again I'm here with worst possible experience by VI and this time my 2 months plan is going to over in 2 days and I'll change my sim and i won't use forever it gives the worst possible network and internet in very area.@ViCustomerCare