Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 02/27/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • iam_vinityadav Vinit Yadav (@iam_vinityadav) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I need a new SIM card as the old one is not working, so where I can get the new SIM card in this lockdown.

  • shanky7860 sankalp (@shanky7860) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN i have paid the bill,u charged extra for ur worst service n network, time to port out. @Speedtest dont do recommendations saying best network for the worst service provider. @TRAI pls take some strict actions for such loot @rsprasad.

  • f1k_official Faizan Kaysingwala. (@f1k_official) reported from Mumbai Suburban, State of Mahārāshtra

    There is too much call drop on the network and low coverage always Internet is too bad the signal point over the phone is to low Many a times phone doesn’t ring & i get a notification there is missed call due to call drop Even ur customer service is very poor @VodafoneIN @Idea

  • mohanmaddy Maddy Mohan (@mohanmaddy) reported from Mumbai, State of Mahārāshtra

    @VodafoneIN My concerns are more generic.. To do with network.. Guess you would working anywys towards it..!!

  • f1k_official Faizan Kaysingwala. (@f1k_official) reported from Mumbai Suburban, State of Mahārāshtra

    I m trying to reach your customer support team but no conversation with them & within that call drop when 4G is on call failed what type of service is this If someone calls up call drop and phone doesn’t ring not a single bell and I got a notification of missed call @VodafoneIN

  • avinav_legal Avinav Mukherjee (@avinav_legal) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Your network coverage in Mahim, Mumbai is literally the worst!! One has to struggle to obtain data and calling bandwidth both at the same time, not limited to frequent call drops. Surely maintainence has gone for a toss! I am two minds for portability now.

  • MayurRa58787514 Mayur Rathod (@MayurRa58787514) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @VodafoneIN the problem still exists. Please improve you services

  • SurajMakhija17 Suraj Makhija (@SurajMakhija17) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN First my wife bill was raised for international roaming for 9819040082 was promised to attebd this problem. and now excess billing in my daughter account 7506320686. Last month billing.

  • uttamkaul Rebel_warrior (@uttamkaul) reported from Thāne, State of Mahārāshtra

    @POSHN0OL @airtelindia @VodafoneIN I would advice against it... I ported out of vodafone to Airtel about a year ago Airtel service is even worse...

  • GodboleSiddhesh SIDDHESH GODBOLE (@GodboleSiddhesh) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I get only 1 or 2 signal bars out of 4 and alot of fluctuations in the network is the main issue. Also it automatically cuts calls in between. Hence for a single call I end up doing 4-5 calls!

  • Clar191 Clar19 (@Clar191) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN No help till now, i am not getting any network only in my house, the moment i step down it works fine, its the first time am facing this issue...

  • thingzings Mathingmi Shimzing (@thingzings) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN network really sucks. Signal bar one. 4G+ is like tortoise.

  • kinganddaughter Sonal Sharma (@kinganddaughter) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I've no service on my number why is that so & why this trouble in such a bad situation what rubbish is this!!

  • Mhatre_Sheetal Sheetal Mhatre (@Mhatre_Sheetal) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN My SIM card is not working, is there any way you can help me out

  • shanky7860 sankalp (@shanky7860) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN had been charging extra for a plan of 299 they r giving a bill of Rs845 by saying I have done 52 isd msgs, there is not a single msg in my cell ,they r fooling people ,not even giving good service, worst data network @Speedtest @TRAI @TweetDeck @rsprasad @VodafoneIT

  • Nikhil_Alvares Nick (@Nikhil_Alvares) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Not able to send SMS since Jan. Not getting any help from your staff who even refused to raise a complain citing systems down since 2 days. #Frustrating #vodafoneidea

  • shreeshingarey Shreesh Shingarey (@shreeshingarey) reported from Thāne, State of Mahārāshtra

    After porting now @VodafoneIN is calling every low and then, even gone to extent it’s #promise we will improve network. #जो_बूँद_से_गयी_वो_हौद_से_नहीं_आती . #JaiJio @RelJio4g

  • vishi712 Vishal Pratap (@vishi712) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN WTF WHEN it’s been more than a freaking month now, & you are still sending an automated msg... @VodafoneIN way to go..you would be dealt with, the way you deal with your customers

  • Clar191 Clar19 (@Clar191) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN absolutely pathetic service, i am getting a no service issue with in my sim, so went to the mini store who told me to go to the main store, waited for 1 hr in the line/1

  • raviraj_borde Raviraj.Borde (@raviraj_borde) reported from Mumbai, State of Mahārāshtra

    I have recharge my vodafone number with 4g pack.. now i m in need my wifi not working vodafone is giving 2G network i cannot trust now vodafone any more after this lock down very first thing i m gng to do is portout from vodafone and there zero improvmnt in netwrk @VodafoneIN

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • PorwalQueet Queet Porwal (@PorwalQueet) reported

    @ViCustomerCare @ViCustomerCare You have shared the info to visit the store only. Nothing for my issue. I have visited your store multiple times and not getting any resolution from there that's why tagged you in here. And your store staff is talking very rudely now.

  • rjillela Raj (@rjillela) reported

    @ViCustomerCare so the store tells me that a customer physically present in store with his Valid ID proof cannot update their address. How outdated is the system?

  • ishaq_khan_01kk ISHAQ KHAN (@ishaq_khan_01kk) reported

    @ViCustomerCare good afternoon sir i have a network connectivity issue from last 4/5days but till today nothing to happen by 198 or 199 help line service. My VI number is 7413006896. I have onle 3G two points network and in 4G only one point network got.

  • rjillela Raj (@rjillela) reported

    @ViCustomerCare stores not accepting card payments to reduce risk of Covid. But you will send a refund in form of cheque which customer has to deposit in bank?

  • abdaloliullah Md Oliullah Abdal (@abdaloliullah) reported

    @ChinmayNHegde6 @ViCustomerCare That's bad.

  • sankalpsawant2 sankalp sawant (@sankalpsawant2) reported

    @ViCustomerCare not connecting calls since morning. M in Margao area of Goa. All my couligues are facing same issue..

  • BorahDushyant Dushyant Borah (@BorahDushyant) reported

    @ViCustomerCare @AdityaBirlaGrp I have been using Vi from many years. From last 4 days there is totally no network in the Balijan region of Digboi, Assam. All Vodafone users of Balijan including me suffuring various major problems because in this Covid time we all r depanding on

  • mukeshchauhan83 mukesh bhatt (@mukeshchauhan83) reported

    @ViCustomerCare 1.5 Years Mailee Nodal officer Delhi Callwd Mumbai Office, Still no help. VI punishing being NRI.

  • Manojbjpgzb मनोज सिंह (@Manojbjpgzb) reported

    @ViCustomerCare Already done this exercise but result is same problem to browsing and calling

  • cparaskar CGP (@cparaskar) reported

    @ViCustomerCare you've not improved your services in bilaspur of chhattisgarh state. Data speed is very slow. I'll have to switch to some other better service provider.