Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 02/13/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai E-mail
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • ArvindNarayana2 Arvind Narayanan (@ArvindNarayana2) reported from Mumbai Suburban, State of Mahārāshtra

    @Citibank Im unable to reach your customer care number : 1860 210 24 84 for the past week; i have reached to @VodafoneIN and there seems to be no issue from my end .. please expedite

  • panktic Pankti Chheda (@panktic) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN aren't you tired of giving reasons enough for your bad service forget being ashamed. It's been more than a week but the ordeal of bad network and call drops continues. I need a solution asap as my patience in dealing with frauds like u is wearing thin.

  • raulvinay10 Vinay Raul (@raulvinay10) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN still suffering from network issue. Whats wrong with you guys 🙄 after getting customer care service also it's not working properly. Getting poor day by day. Not happy at all with your service 😠 #Vodafonedown

  • raulvinay10 Vinay Raul (@raulvinay10) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Please do it as early as possible. Facing issues since long time.

  • panktic Pankti Chheda (@panktic) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Can't wait no more till 13th. Your ridiculous business is harming my business. What are you going to do about the same. I need a solution asap. Don't give me honey coated words at all make it happen.

  • dhananjayghaga2 dhananjay ghagare (@dhananjayghaga2) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN We are on 12 December and no one from your team has connected yet #Vodafonedown #vodafonesucks #Shameless #bad #CustomerService #pathetic

  • rbestate Rasool Baig (@rbestate) reported from Thāne, State of Mahārāshtra

    @VodafoneIN Network and Mobile data service are really very bad

  • SanskritiNarula Sanskriti Narula (@SanskritiNarula) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Hi I appreciate your concern but Please help resolve the problem. It’s been over two months now and I’m really struggling with Vodafone now. I’ve had the connection for almost 10+ years. This is not ok.

  • drumesh09v डाॕ. उमेश वेळापुरे (@drumesh09v) reported from Mumbai Suburban, State of Mahārāshtra

    Now this is pathetic thing happening and in return only msgs of assistance but no prompt action by customer care executive. @VodafoneIN @idea need answer or else will port.😤😤😤😤

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @NirajVyas1 @youbroadband @VodafoneIN @narendramodi @reliancejio @TRAI @_DigitalIndia Useless service don’t ever take Youbroadband mine shut since 2 months and no one attends! Made over 20 complaints in all formats now taking to twitter! Paid 3 months advance will burn their device and upload video on social media soon! Navi mumbai Vashi I have DM u my details

  • knlbdkr Kunal Badekar (@knlbdkr) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I want to port my Vodafone number due to lacking in service as it shown in advertising nothing like that now

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @youbroadband @NirajVyas1 @VodafoneIN @narendramodi @reliancejio @TRAI @_DigitalIndia Useless service don’t ever take Youbroadband mine shut since 2 months and no one attends! Made over 20 complaints in all formats now taking to twitter! Paid 3 months advance will burn their device and upload video on social media soon! Navi mumbai Vashi I have DM u my details

  • vibe1972 VB (@vibe1972) reported from Mumbai, State of Mahārāshtra

    @youbroadband @ShetTushar @VodafoneIN Useless service don’t ever take Youbroadband mine shut since 2 months and no one attends! Made over 20 complaints in all formats now taking to twitter! Paid 3 months advance will burn their device and upload video on social media soon! Navi mumbai Vashi I have DM u my details

  • murali_raghavan R. Murali Raghavan (@murali_raghavan) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN My query regarding the closure of the acc has not been answered n pl let me know as to why the acc has not been closed n when a customer wants to close the acc he has to visit the store several times n still the problem is not solved. The complaint is not closed from my side

  • ShyamMenda Shyam Menda (@ShyamMenda) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN If my connection is not restored immediately I shall migrate to another service provider

  • murali_raghavan R. Murali Raghavan (@murali_raghavan) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Kindly note that the instructions for closure of acc was given in October nfterbpaying the dues. Even after two months u r calling me to inform that the acc has not been closed n is inactive. I m being harassed for closing the acc n pathetic service u r providing

  • calamur Harini Calamur (@Calamur@mastodon.social) (@calamur) reported from Mumbai Suburban, State of Mahārāshtra

    @agrawalsanjeev @anaggh @sm63 @VodafoneIN Mine used to be close to a 1000, till I switched data to jio, and kept Voda for calls only. Now I am wondering if I should just pay that wee bit more and help them survive. This month's bill is 343 🙄

  • panktic Pankti Chheda (@panktic) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN It's time you guys should shut this fraud company. You guys jus know how to delay things and give terrible service to your loyal customers not to forget fool and fleece them. Distusting

  • burninphnix Work In Progress (@burninphnix) reported from Mumbai Suburban, State of Mahārāshtra

    It is hilarious how @VodafoneIN charges me ₹100 for late payment, but chose to withheld ny credit balance for past 6 months now. I have visited the center, wrote to appellate authority, yet no resolution. @TRAI @VodafoneUK

  • Manojprsingh Manoj Singh (@Manojprsingh) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @VodafoneIN thank you for ensuring 0 trust policy by not resolving any problem I face with you. Even after commitments you have not fulfilled them at all. I am porting all my 6 vodofone family numbers to airtel. Thank you.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmanJai13606142 AmanJain (@AmanJai13606142) reported

    @ViCustomerCare Tag the people who work at VI care first. I want to know if you have any customer care reps that actually work.

  • Vitaminm_bull Bulls Eye (@Vitaminm_bull) reported

    @ViCustomerCare All the 3 phones facing same is sue. Some times if we are lucky network gets connected. Since last 5 years there was no issue and suddenly from monday network issues like - while calling it says "Call Failed" Incoming call says ', Not Reachable

  • SoumenDatta3 Soumen Datta (@SoumenDatta3) reported

    @ViCustomerCare Problem is not solved

  • Chauhan_Blooded Saket Singh (@Chauhan_Blooded) reported

    @ViCustomerCare Are you guyz even care about the customer satisfaction??The worst internet speed,worst call quality and the worst customer care support. Kept complaining about the issues but no actions taken till date. It was just a waste of money to go with Vi.@ViCustomerCare!!

  • sandeeppsingh sandeep singh (@sandeeppsingh) reported

    @ViCustomerCare I have called many times on ur customer care for network issue, never seen such network in lifetime, m still ur postpaid user frm last 10 Years and will b fr few days as its pthatic now... My number is 9960876591.....m sure u can't do anything even after

  • kamaljoshi26 KJ (@kamaljoshi26) reported from Noida, Uttar Pradesh

    @ViCustomerCare @rmstakkar I have never seen such a poor customer service.. I think times has come for me to switch over from Vi to some other network..

  • MohanChari4 Mohana (@MohanChari4) reported

    @ViCustomerCare But this problem is accross Virar so how would only me follow your link and get set for my self only. Maybe it is your tower problem. There would be no towers around the areas..because of which people are facing the problem.. please check it

  • Taahaseen Taaha_007 (@Taahaseen) reported

    @ViCustomerCare One of the worst network, after so many complaints still no action

  • sethijss Jaswinder Sethi (@sethijss) reported

    @ViCustomerCare What a farce putting your incompetence in floral words "HIGHLY UTILIZED SITE" accept youre the best 2G service provider #CHORAIRTEL @Airtel_Presence. Hopeless Voice and totally hopeless Data Services. Call gets disconnected and you say caller disconnected

  • mkbadshah786 manish saini (@mkbadshah786) reported

    @ViCustomerCare Guys one of the worst service is vodafone idea. Please tell me an idea for port my sim card.after finish data pack these are not available you even a customer service