Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 11/23/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai E-mail
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • juzer101 Juzer Hakim (@juzer101) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare It's almost 3 days passed, but the complaint is not yet resolved!

  • JohnFer47940653 John Fernandes (@JohnFer47940653) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare a complaint that is the actual date of complaint is 04th December 2021. Request you to kindly resolve the issue at the earliest. ✓ Activate my POSTPAID SIM 9819800449 which is deactivated by Vi without my consent ✓ Require the facilities and add ons as promised

  • JohnFer47940653 John Fernandes (@JohnFer47940653) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @TRAI I suppose Vi Mumbai needs to stop fooling the customers and pretending to resolve customer complaints. Requesting TRAI to intervene into the said issue for a immediate resolution since my Postpaid us deactivated since 04 Dec 2021 without my consent.

  • Shashi2210 Dr.Shashikant Singh शशिकांत सिंह 🇮🇳 (@Shashi2210) reported from Thāne, State of Mahārāshtra

    I have not received my @ViCustomerCare bill generated on 28th Dec 21. Tried trough ur WhatsApp but nothing came. Through IVR no customer care person option is reflecting. Please send my bill. 9833654907

  • Nakshu Naksh (@Nakshu) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare my network is totally down from past 2 hours please help . Let me know how to send you details.

  • nishapunjabi459 NISHA PUNJABI (@nishapunjabi459) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Yeah sure - you will send a private message and ask for phone numbers facing issues and then get vanished. Such simple jobs @ViCustomerCare has for its employees. Let the customer bear the pain and struggle to speak on phone and let them suffer losses coz of silly network issues.

  • haanssa Hansa Singh (@haanssa) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare “Dear Vi USER your sim KYC verification is pending please call our customer service no 8926119514 .you will be bloked with 24hours.thank you.” What’s this message. Looks like scam

  • sachinpalande29 Sachin Palande (@sachinpalande29) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare If it’s #hurt you then why don’t #VI #vodafoneidea resolve my issue.

  • pakode_vale Bhajji Vale(TeamBaan)🏹 (@pakode_vale) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare if u can't give proper network in cities like mumbai customer have to face issue of network than do that faltu advertisement of VI fastest Internet Network. I can sue you for your false promises

  • JohnFer47940653 John Fernandes (@JohnFer47940653) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare from the said team. No Resolution provided yet for the complaint (reference number C004-125855475987 and MUM-V00746680137 dated 14th December 2021) & my phone is yet not activated in POSTPAID (9819800449). Firstly the Vi Customer Care took 10 days to register

  • nishapunjabi459 NISHA PUNJABI (@nishapunjabi459) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare May I know if any of @ViVodaidea customer misses to pay its bill then how many times u wud send payment pending reminders? Multiple times thru various mode -phone, emails, texts, WhatsApp! U guys don’t leave a penny but if a customer is requesting for solution u guys easily 4get.

  • nishapunjabi459 NISHA PUNJABI (@nishapunjabi459) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare U hv conveniently 4gotten to action on our complaints. Very nice tactic to avoid resolving issues faced by customers as if they r being punished for paying bills on time. Can u pls change your Twitter handle’s name from ViCustomeracare to ViDontCareaboutViCustomer

  • axay9838 Akshay Chavan (@axay9838) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Any response still there is no network in this area

  • JohnFer47940653 John Fernandes (@JohnFer47940653) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @TRAI Karishma, my complaint is not addressed neither discussed by you or your team.Postpaid SIM is deactivated due to Vi mistake, you should not ask me to rectify your mistake. Instead please activate my Postpaid SIM and

  • _pentachin pentachin (@_pentachin) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare why the hell are you guys randomly charging customers for packages they didn’t ask for. I never pick up spam calls that you guys constantly send, I picked up today, disconnected it within 5 seconds because it was sports related, and now I get a message saying

  • AnavChoudhary Anav Choudhary (@AnavChoudhary) reported from Mumbai, State of Mahārāshtra

    @ViCustomerCare How will they when there is no network service?

  • VipinBh16028438 Vipin Bhatt (@VipinBh16028438) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Frauduster call from spoof no +91 1800 258 4455, same as Bank of Baroda Contact Centre & Bank told no outgoing available from this. as per TRAI Service Provider should show accurate no. and control spoofing. Why TRAI rules not followed & we r allowed to cheated

  • sachinpalande29 Sachin Palande (@sachinpalande29) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Check with your #worst team .. i m not going to share any more information

  • rachanashah13 Rachana Shah (@rachanashah13) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare 1.)Since 25 days my 4g has stopped working. i called customer care and they say there is some technical issue from backend and have raised a complain 5/6 times but each time the complaint gets closed without resolution.have visited the Vodafone store also 3 times

  • gupta_chamanlal Chamanlal Gupta (@gupta_chamanlal) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare 9967855678 I don't want to talk any customer service representative .. keep talk on twitter account and let people know how Vodafone is cheating to their customers

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ibuji Ibrahim ‏‎‎ (@Ibuji) reported

    @ViCustomerCare Internet not working for me. Kindly help.

  • Shourav44770647 Shourav Kumar (@Shourav44770647) reported

    @ViCustomerCare recently i have recharged on my number I have received the message too on my phone still not my pack activated. Please help ASAP

  • Ustaad_RC_45 𝐔𝐒𝐓𝐀𝐀𝐃 🔥🤙🏻 (@Ustaad_RC_45) reported

    @reliancejio @airtelindia @ViCustomerCare Iam your customer #Jio

  • Manvi23492027 Manvi (@Manvi23492027) reported

    @reliancejio @airtelindia @ViCustomerCare Lelo mera number Jio atleast compensation to milega outage ke baad

  • sharmasahil22 Sahil lakra (@sharmasahil22) reported

    @reliancejio @airtelindia @ViCustomerCare Me a VI customer sliding into Jio's DMs... gehraiyaan special.

  • haappyysoul nostalgia (@haappyysoul) reported

    @reliancejio @airtelindia @ViCustomerCare Yup . Will port my sim now.. Help me with it

  • RITAMMANNA15 RI🔥 (@RITAMMANNA15) reported

    @ViCustomerCare I am facing slow internet problem.. Kindly fix my problem as soon as possible....

  • AlokDub05 Alok Dubey (@AlokDub05) reported

    @reliancejio @airtelindia @ViCustomerCare Help me porting not better jio

  • Shahjenil1 Shah jenil (@Shahjenil1) reported

    @JaniDevamDJ @ViCustomerCare @TRAI They need to earning money from last customer

  • SubhrajeetRou11 Subhrajeet. (@SubhrajeetRou11) reported

    @reliancejio @airtelindia @ViCustomerCare How to change from airtel to Jio. I am having trouble with Airtel Sim