Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 11/29/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (20%)

    Phone (20%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • AnavChoudhary Anav Choudhary (@AnavChoudhary) reported from Mumbai, State of Mahārāshtra

    @VodafoneIN instead of spending so much on re branding and advertisements focus on improving network quality. Vodafone user since 2012 and I’ll be switching to jio next month. And please don’t try to sell me your REDX plan. That is another level of fraud.

  • Yours_Curiously Yours Curiously (@Yours_Curiously) reported from Mumbai Suburban, State of Mahārāshtra

    Story of a struggling postpaid network! My @Idea network used to work well. After sum tym, only @VodafoneIN tower was shown, It showed full network but call in/out didn’t work. paid all bills. now they changed company name to #Vi, tower shows ‘Vi is here’ but still calls r not!

  • SudarshanHank Sudarshan Hankare (@SudarshanHank) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @VodaIdea_NEWS why are you not able to provide proper services to my postpaid number? Even after multiple complaints there is no solution and your people are asking to wait for another 24-48 hours...!! How am I supposed to live without incoming & outgoing calls???!!!

  • Official_STBL SL@Official (@Official_STBL) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @idea_cares why you people wasting money on VI ad. do better tower and network range automatically people know your brand and name

  • somnath1978 Somnath Mukherjee (@somnath1978) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN service in Mumbai has gone fully to the depths. No call can be completed, absolutely none...

  • Gsonika Sonika (@Gsonika) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Customer care sucks. How do I speak to the customer care agent ? Can someone help please?

  • AnavChoudhary Anav Choudhary (@AnavChoudhary) reported from Mumbai, State of Mahārāshtra

    @VodafoneIN @Idea Improve your network quality first. Merger with Idea has drastically dropped network quality.

  • shriramdusane Ram (@shriramdusane) reported from Mumbai Suburban, State of Mahārāshtra

    @idea_cares @VodafoneIN I am facing the issue of line getting disconnected the moment I pick up an incoming call. This is happening since more than 2 weeks now & I guess the problem is with the network itself. Kindly rectify the issue at the earliest.

  • suyogbbhuvad suyogbbhuvad (@suyogbbhuvad) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Hello, need to switch from postpaid to prepaid. Not worthy of your disastrous service. 4G offering speed of 29kb/ps. Please provide guidelines. Number is 9833799791. Stop my postpaid service after this month (sept) bill cycle.

  • Cherylaldis Cheryl Aldis (@Cherylaldis) reported from Mumbai, State of Mahārāshtra

    Hey @VodafoneIN my bill payment is due today and your app doesn't work! Tried multiple times...

  • Gsonika Sonika (@Gsonika) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN It has become very difficult to approach your customer care. I have been wrongly charged Rs 854 under miscellaneous expense in last month billing. Kindle get it reviewed and reverse the charge.

  • mannkedari Manish Kedari (@mannkedari) reported from Thāne, State of Mahārāshtra

    @VodafoneIN please stop your TV ad campaign to promote VI, it's really annoying & the music is so irritating. This is the worst ad I've ever seen. @airtelindia @reliancejio please help them with a good PR team.

  • suyogbbhuvad suyogbbhuvad (@suyogbbhuvad) reported from Mumbai Suburban, State of Mahārāshtra

    @vodafoneservice @VodafoneIN Hello, need to switch from postpaid to prepaid. Not worthy of your disastrous service. 4G offering speed of 29kb/ps. Please provide guidelines. Number is 9833799791. Stop my postpaid service after this month (sept) bill cycle.

  • SoaresGarfield Garfield Soares (@SoaresGarfield) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN What the hell is ‘Vi’? Where do you guys get silly ‘ideas’ from? The biggest mistake was to collaborate with ‘Idea’ post which quality of network has drastically fallen. Please go back to being ‘Vodafone India’.

  • LXWonderland Alex (@LXWonderland) reported from Mumbai Suburban, State of Mahārāshtra

    A sleek new brand name and all that jazz is all very well, Vodafone. But now let's see some improvement in your network, please. It's gone to the dogs, of late @vodafoneIN @Idea

  • iJay_555 Jay (@iJay_555) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @Idea We woukd be very happy If you had spend same amount of money in your network and service then this stupid rebranding add. Full mental tourcher of 1.5 min advertisement on all channels.

  • meSanjayGP Sanjay Patil🇮🇳 (@meSanjayGP) reported from Thāne, State of Mahārāshtra

    @VodafoneIN @VodafoneGroup @VodaIdea_NEWS worst services in Thane West areas, poor network.....do not take Voda Idea New connection

  • prathameshgarge Prathamesh Garge (@prathameshgarge) reported from Thāne, State of Mahārāshtra

    @VodafoneIN @Idea @ViBusinessIndia If you would have Invested in Infrastructure and improving network than Running #Vi Add by buying all adspots on all the tv channels you would have retained me and millions like me

  • LiveFromALounge Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, State of Mahārāshtra

    @lon3volf @VodafoneIN Like you see, they did but even offer the 299 option and slipped it in my DMs. Anyhow, network connectivity, and over billing are the reasons to leave them

  • vickybafna vickybafna (@vickybafna) reported from Mumbai Suburban, State of Mahārāshtra

    @Idea @VodafoneIN Ye me too gonna change the network

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • RajvirParth Parth Rajvir (@RajvirParth) reported

    @idea is getting worst day by day.. @VodafoneIN @TRAI

  • Tejashvachhani_ Tejash Vachhani (@Tejashvachhani_) reported

    Calling to your call center does not get the correct answer Do you file a complaint only when the customer has another number to complain? If it is not so then why is my problem not solved? my whole village is waiting for your 4G service in 12am to 5am (night) @ViCustomerCare

  • VinayKu28216157 Vinay Kumar Sahu (@VinayKu28216157) reported

    @ViCustomerCare what kind of rubbish net speed is getting.I am getting 2g speed in my area since 2021 but you have not solve the issue within 1 yr.

  • tabish225 Tabish Anwar (@tabish225) reported

    @ViCustomerCare what a poor network Vi, poor of the poorest,

  • ejaz_hafeji Ejaz Hafeji (@ejaz_hafeji) reported

    @ViCustomerCare Binge it's not working 12:00Am its take Approx take 40 minute and Active at 12:40 Am Why this happen Every day??

  • RajvirParth Parth Rajvir (@RajvirParth) reported

    @ViCustomerCare There is no proper network and no Net speed in 4G+ network.. i have complaint regarding that before also..

  • JimmySachde Jimmy Sachde(FinBiz Services) (@JimmySachde) reported

    @ViCustomerCare slow internet speed from last 2 days

  • rajeevsharan Rajeev Sharan (@rajeevsharan) reported

    @ViCustomerCare Shared all the details with screenshots. Hoping for a superfast and positive resolution.

  • ShashankGawde Shashank Gawde (@ShashankGawde) reported

    @ViCustomerCare I am not giving up, I got frustrated by the worst service from Vi. Your team is just doing timepass and closing ticket without my concern and creating new ticket sot that they will get 4-5 days more for not to work. Never faced this type of worst service from any providers.

  • JuhiKhanna16 Juhi Khanna (@JuhiKhanna16) reported

    @ViCustomerCare What a pathetic network in the hills where all other networks are working! Will definitely port to another network and recommend the same to everyone! #VodafoneIdea #Vodafone