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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 14, 4:02 PM GMT+5:30.
  • 58% Internet (58%)
  • 19% Total Blackout (19%)
  • 16% Phone (16%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, and Mumbai Suburban.

CityProblem TypeReport Time
Mumbai Internet 2 days ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 3 days ago
Mumbai Internet 4 days ago
Mumbai Internet 5 days ago
Mumbai Suburban Phone 7 days ago

Nearby cities with recent reports

Mumbai

5 recent signals

2 days ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • nimishing
    Nimish Mhatre (@nimishing) reported from Mumbai, Maharashtra

    @ViCustomerCare You have the worst service and #customerservice exec -You've been calling a DND number for 10 times in a day -Your CX team only pays attention to complaints after a PORT request -They have no clue about their expected job function Please shut down shop. #VI

  • zarekar_pramod
    Pramod Zarekar (@zarekar_pramod) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare @VodaIdea_NEWS Very bad service given to my relative at GHATKOPAR west HUB. I have issue for sending paid msg so i went to hub but they didn't give solution they told my relative port you vodafone num. Is this solution given from you. #Badservice 8898373628

  • rajatbagaria
    Rajat Bagaria (@rajatbagaria) reported from Mumbai Suburban, Maharashtra

    VI customers wondering “will ever get 5G 😢” @ViCustomerCare It would be like walking in the slow lane as cars next to you wiz past and top speed.

  • its_Yashuuu
    Yᴀsʜ Sʜᴀʜ ÷ 🍃  (@its_Yashuuu) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare I asked for help on 31 October and now you are responding on 18 November, now i don't need any help i ported my sim in Jio 😎💪

  • SandeshK7274
    Sandesh Kolekar (@SandeshK7274) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

  • Rosy_Nair
    Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Thank you Mr. Kumar for informing me that my concern has been discussed but please keep in mind that it is not resolved and can never be resolved unless it's given to me in writing that I won't face any issue further during roaming.

  • SanjayDBafna
    Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, Maharashtra

    So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India

  • aashiqbafna
    Aashiq Bafna (@aashiqbafna) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare they do nothing for customer service having worst network in india but try to do everything to Harass a customer and collect income from other ways.

  • hrishikeshg
    Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare No resolution till date.

  • isutradhar
    iSutradhar (@isutradhar) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare no service in Jogeshwari area.

  • axay9838
    Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare No network for VI number.. +918657348850

  • jayprakash872
    Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare I raised 3 complaints and provided all required details. Now when I am checking progress on last complaints instead of providing all details, i don't know why again and again you are asking the same details which is already provided in the last complaint.

  • gaauraux
    Gaurav (@gaauraux) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare you can't even resolve one issue. I am facing no network outrage since last week. For last couple of days there is no network. Raised this issue last week as well.

  • TheMumbaiwali
    Zahra Zaki (@TheMumbaiwali) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare I want to know if MMS service is active on my number or not. Apparently your customer care execs don’t know the answer to that. I am unable to use FaceTime & imessage on my new iPhone & have been told to contact my “service provider”

  • lele_ravindra
    giridhar (@lele_ravindra) reported from Yashodham, Maharashtra

    @ViCustomerCare third class service 400081

  • haanssa
    Hansa Singh (@haanssa) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare it’s very frustrating that you charge extra then take forever to resolve it and then if customer hood to your word you will charge kate fee too. Disgusting. Resolve it by 8 pm 🕗 today. Period.

  • sspatke
    Swapnil S. Patke (@sspatke) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Hi Team,It’s bn ovr 2 months my 4 nos. wer port out 4m Vi 2 Airtel. By wen cn I expect my security deposit back.Also I hvnt recvd ne confirmation of hw much SD r u holding. Im expecting mini. Rs.2k. Ur prompt respns n resolution wil be highly appreciated.

  • Manisht986
    Manish🇮🇳 (@Manisht986) reported from Yashodham, Maharashtra

    @ViCustomerCare You should look up all my earlier complaint before asking for any details. If the problem persists, then why did you close the complaint? Even your engineer visited my home to check the network issue.

  • manchekar_harsh
    HARSHAD (@manchekar_harsh) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare @VodafoneIdeaIN @vodafonemumbai it's very poor 4G network in Mumbai city at Chatrapati Shivaji Maharaj Terminus. Then what will be the condition at other parts of city...Very poor network by vodafone...

  • AhetDipak
    dipakahet (@AhetDipak) reported from Mumbai, Maharashtra

    @airtelindia I wanted to Port my number to @ViCustomerCare But struggling to generate the UPC. I get everytime a new reason to reject my request. Can you support to I can shift to @ViCustomerCare .

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • niranjan_yt_999
    Niranjan 🍁 (@niranjan_yt_999) reported

    @ViCustomerCare I ordered a new Vi SIM for home delivery, but it has still not been delivered. The status has been showing “Appointment Scheduled” for a long time with no update from your side. Please check and resolve this issue ASAP. Order ID: DCHD10052649157 #Vi #SIMDelivery

  • SURAJDEV89
    SURAJ DEV (@SURAJDEV89) reported

    @ViCustomerCare Hi, Can be resolved my NEW SIM Delivery problem?

  • igsj99
    Gulab Jangra 🇮🇳 (@igsj99) reported

    @JioCare @ViCustomerCare Could you please solve this issue. My number is connected with so many accounts. I cannot afford to lose my number.

  • chandan198yada1
    CKY (@chandan198yada1) reported

    @ViCustomerCare Hey @ViCustomerCare, I'm trying to reach out about an issue I'm having. Could you please assist me? 🙏📱 Looking forward to your prompt response!

  • arpit_lahoti
    Arpit Lahoti (@arpit_lahoti) reported

    @ViCustomerCare Can someone please help. I just get different reference number with additional 3 days time over email. Latest one is MUM-N02093852028

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @ViCustomerCare when received calls my voice is echoed for last couple of days and tried to connect the customer care no, seems not feasible . Can you pls. Check the same and resolve the issues.

  • Rahuls_23
    Rahul Singh (@Rahuls_23) reported

    @ViCustomerCare @VodafoneIdeaIN Extremely poor and pathetic customer service by Vodafone Idea. Facing continuous 4G/5G network issues and internet stops working during calls, but no resolution provided even after multiple calls.

  • NigarShaikh18
    Nigar Shaikh 🦋 (@NigarShaikh18) reported

    @ViCustomerCare I have been raising issue with my vi simcard since last week that I am not able to send any messages on any number even though I have already have pack necessary.I have also mailed it but the issue was resolved without any resolution.

  • PunamMohandas
    punam mohandas (@PunamMohandas) reported

    @ViCustomerCare @_nitink Vodafone is pretty much the dregs! Even the top management does not concern itself with complaints or unhappy customers; that attitude has percolated down to the lower rungs of the ladder! Shame on Abhijit Kishore and Avneesh Khosla!!

  • AmoghKashyap3
    Amogh Kashyap (@AmoghKashyap3) reported

    @ViCustomerCare @ViCustomerCare @ViBusinessIndia The app doesn’t work, customer care keeps redirecting, and the store staff are not helping. This is extremely frustrating and unfair. My number is already barred because of this delay from your side. Please resolve this immediately.