Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/12/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai E-mail
IndiaMumbai Internet
IndiaMumbai Internet
IndiaThāne Internet
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Pattraje RajeshPattani (@Pattraje) reported from Mumbai Suburban, State of Mahārāshtra

    The most unfriendly telecom service is @ViCustomerCare After paying bills personally for close to 20 years they are saying it’s a corporate number. Shall I stop paying bills? WTF!!!

  • hrishikeshg Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I have been facing issues with porting message. Your agents are putting complaints and at their own convenience they are sending a message the issue has been resolved. There is absolutely no resolution. If this is not resolved I will approach the consumer court.

  • gaauraux Gaurav (@gaauraux) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare if I pay my bill one day late you add ₹100 late charges. What should I do in this case? Do you have any solution?

  • sspatke Swapnil S. Patke (@sspatke) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Hi Team,It’s bn ovr 2 months my 4 nos. wer port out 4m Vi 2 Airtel. By wen cn I expect my security deposit back.Also I hvnt recvd ne confirmation of hw much SD r u holding. Im expecting mini. Rs.2k. Ur prompt respns n resolution wil be highly appreciated.

  • KushalSengupta9 Kushal (@KushalSengupta9) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare VI are real thugs... Even after 3 months they say that the complaint is under investigation. Real thugs... And now they have even cancelled everyone's Netflix membership. Time for India to leave VI and join Airtel and Jio. At least you will get what they promise

  • DpxDipesh Dipesh Modi (@DpxDipesh) reported from Mumbai Suburban, State of Mahārāshtra

    Why customer care people are providing wrong information to customers? @ViCustomerCare. I wanted to be Vodafone user but this kind of behaviour will cost to you to loose customers.

  • minalshah93 Minal (@minalshah93) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare No thanks....i could solve the problem on my own

  • hrishikeshg Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Your No Access INC or OG related complaint for with reference number C004-142981559144 is resolved.” This is your convenience and case of agents with no proper training. No one has reached out to me except one test message and a directionless call @ViCustomerCare @consaff

  • GadgilSatyendra Satyendra Gadgil (@GadgilSatyendra) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair

  • NishankRajAnand Nishank Anand (@NishankRajAnand) reported from Mumbai Suburban, State of Mahārāshtra

    @AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided

  • Kannazawaa Kannazawa (@Kannazawaa) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare network issues since the last 2 hours. Keeps fluctuating from Edge to 4G and then no network at all.

  • mangeshgawde4 mangesh gawde (@mangeshgawde4) reported from Mumbai Suburban, State of Mahārāshtra

    Getting fake/ spam call from unknown person and taking name of vodafone customer care service pls take action. @VodafoneIN @VodafoneGroup

  • SanjayDBafna Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, State of Mahārāshtra

    I have been using @ViCustomerCare #Vodafone number for the last 20 years but now it's time to say bye bye to Vodafone Idea. By restrictions on Voice Calls to Mobile Banking & other helpline numbers, it's proved that, Vodafone is not a customer friendly in India. @DoT_India

  • gaauraux Gaurav (@gaauraux) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare you can't even resolve one issue. I am facing no network outrage since last week. For last couple of days there is no network. Raised this issue last week as well.

  • ArshadArch Malik Arshad (@ArshadArch) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare in mumbai area the road connecting goregaon to marol there is big patch where their is hardly any network bar. Is this what's 5g going to be

  • hrishikeshg Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai

  • SanjayDBafna Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, State of Mahārāshtra

    So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India

  • SandeshK7274 Sandesh Kolekar (@SandeshK7274) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

  • hrishikeshg Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare you have no answer for my query. I am waiting for one whole day for your resolution. Your agents are also clueless about the issue. I am already losing patience, time and money.

  • hrishikeshg Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare No resolution till date.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • maazkalim Mᵜāz Kalīm (@maazkalim) reported

    @ViCustomerCare I don't want telephonic support, dammit! Quit this stubbornness to log everybody's contact-details. cc: @VodaIdea_NEWS®

  • nikhil_harwani Nikhil Harwani (@nikhil_harwani) reported

    what's happening @ViCustomerCare I'm unable to make and receive calls and in @JioCare the whole network is gone #bhopalgoesoffline #nonetwork

  • Pranesh_87 Pranesh Naik (@Pranesh_87) reported

    @ViCustomerCare Evenafter sending you the details by DM...my problem in unresolved..what a way of working

  • rahesh_sutariya Rahesh Sutariya (@rahesh_sutariya) reported

    @ViCustomerCare @VodafoneGroup Dear VI I have complained many times from my VI apps regarding network issue at my office, but no one contacting me. Please check the issue asap.

  • sanaaya_88 Sanaya (@sanaaya_88) reported

    You network is going from bad to worse @ViCustomerCare .. the opposite person can barely hear me and when I switch to my other network it gets clear .. what's the point of sticking to you guys I don't know

  • maazkalim Mᵜāz Kalīm (@maazkalim) reported

    .@ViCustomerCare Hello deleted accounts "support" handle! Just a quick, generic query. What's the distinction between [data-]plans with service validity, or the ones without? In essence, what is this thing dubbed “service ability” & how does it affect my ability to use my data?

  • GuddenVats Gudden Vats (@GuddenVats) reported

    @ViCustomerCare I need help my prepaid number sim is misplaced and I can't go to the VI store what to do? Pls help that number is very imp

  • Maddezt Ritesh 🇮🇳 (@Maddezt) reported

    @ViCustomerCare Im not sure what will you help with. I feel cheated that i changed my plan from 299 to 699 & within 2 days to be messaged you are changing the plan nxt mnth. No point in calling me, wl switch to Jio or Airtel nxt month. Its unethical to roll out plans you cant sustain for long.

  • ASHifAh34589405 ASHif Ahmed (@ASHifAh34589405) reported

    @ViCustomerCare Any update for my complaint

  • AnilYad07953322 ए के जी (@AnilYad07953322) reported

    @ViCustomerCare mera internet nhi chal rha hai please help