Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 01/27/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai E-mail
IndiaMumbai Internet
IndiaMumbai Internet
IndiaThāne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Successive complaints raised for irregular/no network as under #4-140377481298 - 23Nov - No resolution #4-141145289923 - 7th Dec - No resolution #4-141532152656 - 15th Dec - In progress and no resolution as yet. What need I do to get a decent service ?

  • Rosy_Nair Rosy (@Rosy_Nair) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Thank you Mr. Kumar for informing me that my concern has been discussed but please keep in mind that it is not resolved and can never be resolved unless it's given to me in writing that I won't face any issue further during roaming.

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I raised 3 complaints and provided all required details. Now when I am checking progress on last complaints instead of providing all details, i don't know why again and again you are asking the same details which is already provided in the last complaint.

  • mangeshgawde4 mangesh gawde (@mangeshgawde4) reported from Mumbai Suburban, State of Mahārāshtra

    Getting fake/ spam call from unknown person and taking name of vodafone customer care service pls take action. @VodafoneIN @VodafoneGroup

  • 70mmwithRahoul Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Ordered new VIP sim but haven’t received any updates yet from delivery executive. I have sent details on DM. Please help. Thanks

  • aashiqbafna Aashiq Bafna (@aashiqbafna) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare they do nothing for customer service having worst network in india but try to do everything to Harass a customer and collect income from other ways.

  • Aditiprabhu_ Nutritionist Aditi Prabhu (@Aditiprabhu_) reported from Mumbai Suburban, State of Mahārāshtra

    After talking to 10+ representatives & explaining the issues over & over again. The problem continues to exist while being marked resolved. @ViCustomerCare #patheticservice

  • roshannegi07 Roshan Negi (@roshannegi07) reported from Mumbai Suburban, State of Mahārāshtra

    Irony - when @ViCustomerCare calls up to check on a complaint & says 'your voice is breaking' & call drops. What do you do? The complaint can't be discussed due to poor network!

  • Ambiguous_Abhi TheM37Chip (@Ambiguous_Abhi) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare Thanks but I will go ahead with porting. Received a call from your customer care executive saying I need to cancel the MNP as next step of porting. That is trying to fool a customer. Bye bye Vi.

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I think you won't need customer

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I do not need your DM. I need a resolution to my problem. If you cannot provide one, I will switch to another service provider. Simple !!

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Problem still persists. Need resolution

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare It's more than a month but you are failed to resolve the issue

  • RSA_2908 Rosh (@RSA_2908) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare unable to receive otp's on your network any known issues ? Your service is getting worse day by day!!🤬

  • sidtoraskar98 Siddhesh Toraskar (@sidtoraskar98) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare data problem also i am visit yours gallery but not working data...

  • mr_nitin__45 Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare when will 5g network come bring 5g network soon

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Why it is taking so long time to solve my problem

  • NishankRajAnand Nishank Anand (@NishankRajAnand) reported from Mumbai Suburban, State of Mahārāshtra

    @AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided

  • aashiqbafna Aashiq Bafna (@aashiqbafna) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @ViCustomerCare @TRAI No one called or contacted in anyway to me regarding my issue. Can you update me when I will get contacted or whom I should contact?

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Hi, we have worked on your complaint no. MUM-V01127672088 but are unable to resolve it completely. We are concerned about your issue and continue our efforts to improve our network in your area. In case you arent happy with our efforts, you can appeal at 198 (Toll Free) within 30

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • _pushpakpatil_ Pushpak Patil (@_pushpakpatil_) reported

    @ViCustomerCare VI doing scams in the name of kyc at vi store forcefully converting customer into postpaid giving wrong information that you have to use postpaid for doing kyc...its serious matter Vi store giving fraud information to customer @TRAI look into it.

  • amShivRai . (@amShivRai) reported

    In the morning I called @ViCustomerCare but the call was not attended. So, being frustated I opted for a port to @reliancejio . After raising the port request the network and data has improved from 3G, H+ to Volte, 4G. I mean, Wow!

  • nareshkumar555h Naresh Kumar (@nareshkumar555h) reported

    @ViCustomerCare Hello vi care! I've been requested for more than 16 years to get vi's network site at our location. I think you don't want to help us all to recieve your service here. Nothing has been installed on our location. We're going to Jio now.

  • vivek1312 Vivek Sarnobat (@vivek1312) reported

    @ViCustomerCare facing issues in network coverage. Pls help resolve the issue. I am Pune customer and travelling hyd now. #viindia

  • iamvisionkumar V.VISION KUMAR (@iamvisionkumar) reported

    @ViCustomerCare recharged 295 for roaming but till now no network available for my number.

  • saurabhj Saurabh Jain (@saurabhj) reported

    @mukulneetika @ViCustomerCare Thanks! Going to give this a shot, Mukul. I actually filed to port my number from VI to Airtel yesterday. So this tip is timely. Same issue as Shashikant - calls don't connect. The other party keeps hearing beeps after I pick up the call on the iPhone. Very frustrating.

  • Puja59043496 Puja (@Puja59043496) reported

    @ViCustomerCare what kind of customer service your team is providing.. i have raised complaint and still waiting for the resolution.

  • AkhilSV96 Akhil S V (@AkhilSV96) reported

    @ViCustomerCare my Phone doesn't show any signal since the morning. Other operators are working fine. Hope soon u guys fix the issues.

  • ashishk65809085 ashish kumar yadav (@ashishk65809085) reported

    @ViCustomerCare dear sir my network problem not slove plz action network my location near power house kudaran galibaha post Kurebhar distic sultanpur uttar pradesh my contact 8382885288

  • AshishJhaonline Ashish Jha (@AshishJhaonline) reported

    @jagograhakjago @ViCustomerCare I want to bring it in notice of forum that VI team is running a scandal.They call people and promise the high network sim and they force to port.I have been struggling to get network in my phone and the company who did this has ghosted.@airtelindia