Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 09/17/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (15%)

    Phone (15%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

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City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Internet
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Why it is taking so long time to solve my problem

  • RSA_2908 Rosh (@RSA_2908) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare unable to receive otp's on your network any known issues ? Your service is getting worse day by day!!🤬

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Problem still persists. Need resolution

  • NishankRajAnand Nishank Anand (@NishankRajAnand) reported from Mumbai Suburban, State of Mahārāshtra

    @AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided

  • GadgilSatyendra Satyendra Gadgil (@GadgilSatyendra) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair

  • Ambiguous_Abhi TheM37Chip (@Ambiguous_Abhi) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare Thanks but I will go ahead with porting. Received a call from your customer care executive saying I need to cancel the MNP as next step of porting. That is trying to fool a customer. Bye bye Vi.

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Successive complaints raised for irregular/no network as under #4-140377481298 - 23Nov - No resolution #4-141145289923 - 7th Dec - No resolution #4-141532152656 - 15th Dec - In progress and no resolution as yet. What need I do to get a decent service ?

  • SandeshK7274 Sandesh Kolekar (@SandeshK7274) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Hi, we have worked on your complaint no. MUM-V01127672088 but are unable to resolve it completely. We are concerned about your issue and continue our efforts to improve our network in your area. In case you arent happy with our efforts, you can appeal at 198 (Toll Free) within 30

  • sidtoraskar98 Siddhesh Toraskar (@sidtoraskar98) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare data problem also i am visit yours gallery but not working data...

  • mangeshgawde4 mangesh gawde (@mangeshgawde4) reported from Mumbai Suburban, State of Mahārāshtra

    Getting fake/ spam call from unknown person and taking name of vodafone customer care service pls take action. @VodafoneIN @VodafoneGroup

  • Aditiprabhu_ Nutritionist Aditi Prabhu (@Aditiprabhu_) reported from Mumbai Suburban, State of Mahārāshtra

    After talking to 10+ representatives & explaining the issues over & over again. The problem continues to exist while being marked resolved. @ViCustomerCare #patheticservice

  • Wisemanlez Maverick (@Wisemanlez) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I do not need your DM. I need a resolution to my problem. If you cannot provide one, I will switch to another service provider. Simple !!

  • 70mmwithRahoul Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Ordered new VIP sim but haven’t received any updates yet from delivery executive. I have sent details on DM. Please help. Thanks

  • aashiqbafna Aashiq Bafna (@aashiqbafna) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @ViCustomerCare @TRAI No one called or contacted in anyway to me regarding my issue. Can you update me when I will get contacted or whom I should contact?

  • aashiqbafna Aashiq Bafna (@aashiqbafna) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare they do nothing for customer service having worst network in india but try to do everything to Harass a customer and collect income from other ways.

  • roshannegi07 Roshan Negi (@roshannegi07) reported from Mumbai Suburban, State of Mahārāshtra

    Irony - when @ViCustomerCare calls up to check on a complaint & says 'your voice is breaking' & call drops. What do you do? The complaint can't be discussed due to poor network!

  • Rosy_Nair Rosy (@Rosy_Nair) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Thank you Mr. Kumar for informing me that my concern has been discussed but please keep in mind that it is not resolved and can never be resolved unless it's given to me in writing that I won't face any issue further during roaming.

  • mr_nitin__45 Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare when will 5g network come bring 5g network soon

  • jayprakash872 Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I raised 3 complaints and provided all required details. Now when I am checking progress on last complaints instead of providing all details, i don't know why again and again you are asking the same details which is already provided in the last complaint.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • sahil0164 Sahil Kumar (@sahil0164) reported

    @ViCustomerCare I m Very disappointed that u doesn't wanted to take any action against store manager whether if he lies to cx's not resolved cx's issues so on it is ok for ur company n after this ur company reputation will dwindle, all knows ur will wrap up soon because of these types of person

  • avanishrai10 @er.avirai. (@avanishrai10) reported

    @ViCustomerCare i facing a network problem from last 1 month and i register a complaint 4-5 times but you guys are unable to solve my problem..if.you guys are unable to solve my problem just.tell me i can port my number in another network.

  • AdhuryaAyan Arijit Adhurya (@AdhuryaAyan) reported

    @VodafoneIT I Will Try To Call the Customer Care Executive But TheyAre Saying this Repeatedly TodayAfter 12am We Will Resolving But Sir Today AtThatMoment Vi Sim Is Totally Shut Down Please Help Me Sir PleaseMy Few Worksare PendingDue To theIssue Of Your NetworkConnectivity @ViCustomerCare

  • markstappen33 MΛЯK (@markstappen33) reported

    @Shimographer @ViCustomerCare same issue will switch to airtel mostly

  • Anima3112 Anima (@Anima3112) reported

    @ViCustomerCare Check your dm inbox & resolve my coupon issue asap else i will have to port my number to other reliable operator.

  • sudhakararaoc Chinni (@sudhakararaoc) reported

    @ViCustomerCare I'm a postpaid customer and you guys have changed my plan without informing me and your customer care support team suggesting covert into prepaid. What is this nonsense and it's not your responsibility inform me if any chage in the plan. Wrost NW and wrost service

  • ikrishnameena krishna meena (@ikrishnameena) reported

    @ViCustomerCare Please make network available during power cut

  • Satishj1195 Satish jakhar (@Satishj1195) reported

    Not responsible or resolving the network issue @ViCustomerCare @VodafoneIdea #VodafoneIdea #ViBadNetwork

  • Saivikaskasha Kasha Sai Vikas (@Saivikaskasha) reported

    @ViCustomerCare @VodaIdea_NEWS @ViBusinessIndia Not resolve the network issue from 1 yr onwords and no benefits like free caller tune and missed call alert, music app like as others operators jio, airtel recharge benefits.that what use vi N/w.every time your agents say we share feedback no use.

  • Shimographer ︎︎︎ ︎ ︎ ︎︎︎︎ ︎ ︎︎︎︎ ︎ ︎ ︎︎︎︎ ︎ ︎ ︎︎︎︎ ︎ ︎ ︎︎︎︎ ︎ (@Shimographer) reported

    @markstappen33 @ViCustomerCare Yup or full network with no incoming or outgoing calls or internet.