Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 10/26/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaThāne Total Blackout
IndiaMumbai Internet
IndiaMumbai Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Elusive_Mind C (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Goodbye VI for showcasing loyalty and service to your older clients in not making sim card replacement possible

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare @TRAI have received the message from that you have resolved the network issue under this ref C004-116485983683. How is it possible no one has called or visited the site, at this moment still the network coverage is in poor state You are really fooling the customer

  • Elusive_Mind C (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Better to port my number to another service provider.

  • meenakshib_03 Meenakshi Badlani (@meenakshib_03) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare my service has been suspended on 4th may,We’d due to non payment of 136 Rs of donor service provider @airtelindia. I have made the payment on wed & it’s been 4th day still my service is not activated. Sent numerous mails visited vi gallery. Pls help @rmstakkar

  • hcbkhan hcbkhan (@hcbkhan) reported from Mumbai Suburban, State of Mahārāshtra

    This problem is faced by all my colleagues. Feels like everyday problem. Now we are resorting to WhatsApp calls to call Airtel Network of MH Circle. This issue should be resolved by both parties immediately for the sake of better consumer service. @Airtel_Presence @VodafoneIN

  • meenakshib_03 Meenakshi Badlani (@meenakshib_03) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare today is the 6th day that my service is still not activated. Is this a JOKE !! What’s wrong with you guys ?? Can you resolve the issue immd pls.

  • SantoshPB81 Santosh Prakash (@SantoshPB81) reported from Thāne, State of Mahārāshtra

    @vodafone @vodafonein Why can't an International mobile giant resolve my small Network Coverage issue?🤔

  • AdenwalaAshraf Ashraf Sadiq Adenwala (@AdenwalaAshraf) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare us this the service u provide person name Atish shetty at cash counter is just helpless as there is some issue in kandivali since morning worst service ever experience.😡 @MNCDFbombay @TRAI

  • RuzellaF Ruzella Fernandes (@RuzellaF) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I have major network issues and you guys don’t even care to fix them.😡😡😡

  • kaustubhnpgmai1 पार्लेकर🔁 रत्नागिरीकर (@kaustubhnpgmai1) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Do correction in Network, then I will think about it . #CustomerService

  • SandeepBanjan Sandeep Banjan (@SandeepBanjan) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare how pathetic your network is turning out to be with each passing day. Why don’t you do something about it? None of my contacts are able to reach me, somehow if do get calls we can barely hear each other before your call fails. Fedup raising complaints #pathetic

  • i_m_oni ONI ben (@i_m_oni) reported from Mumbai Suburban, State of Mahārāshtra

    Literally no network in Kandivali West Supposed to attend con calls and there's no network since morning. Atleast should have informed the customers about the network issue that we might face today, so would have made alternate arrangements. @ViCustomerCare

  • Lokesh0303 Lokesh Kumar (@Lokesh0303) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare I am sure that you take the complaints and resolution thereof really seriously and strive to resolve it. So far I haven’t seen any resolution BUT the complaints raised thru your app is giving a unacceptable response.

  • bluedevil_666 Amit Mahajan (@bluedevil_666) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Im facing problem Cant get through any number at all, and even people can't call me, my network is full.

  • panktic Pankti Chheda (@panktic) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare my parents have zero network since today afternoon. There's no other way I can get in touch with them. What can u do to resolve this issue?

  • aajoshi0611 DR AVINASH JOSHI (@aajoshi0611) reported from Thāne, State of Mahārāshtra

    @ViCustomerCare Poor network and bad 4G speed in my clinic. Shop no. 11, bldg no 2, Samata Nagar society, off pokharan road no. 1, samata nagar, thane west 400606

  • ASUghade Akshay Ughade (@ASUghade) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare is there any problem with your Mobile Prepaid Recharge facilities ? Recharge request is not taking

  • Elusive_Mind C (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Worst customer service. For a existing customer the sim card replacement no home delivery but only for new connection users home delivered SIM card ..

  • aniljinay anil chhabra (@aniljinay) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Vodafone service down since 3 hrs in Andheri Lokhandwala . Already DM you but no positive response . This is ridiculous and pathetic

  • Elusive_Mind C (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @ViCustomerCare Pooja I also had an issue with porting of this number from Vodafone services. Pls call back

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rinku27Anand Rinku Anand (@Rinku27Anand) reported

    @ViCustomerCare Hi, despite paying my bill on time , I am getting a prompt that calls are barred for non payment . Customer service Agent not able to help. Even re-verification done and acknowledgement received from Vodafone

  • AshishJ79700424 आSHIश JHA (@AshishJ79700424) reported

    "@ViCustomerCare I am facing severe network issues in my area, making it difficult to carry out important work. Kindly look into this matter and resolve it at the earliest."

  • jeetsomani2901 Jeet Somani (@jeetsomani2901) reported

    @ViCustomerCare is still make excuses for there fraud and cheat insted of providing the solid solution there Coustomer care guy asked me to go whatever I get or change the operator. Even an other guy who had world with me aftemy post ghosted me @jagograhakjago @airtelindia

  • medDrManav Manav (@medDrManav) reported

    @ViCustomerCare @ViCustomerCare At midnight, Carrier Aggregation drops; only 1800 MHz active, 2100 MHz inactiveDespite repeated complaints via Vi App & Customer Care, no solution yet I use 3Vi SIMs (xx98, xx0893,0892)with 2+ years advance recharge each.If unresolved I’ll port all to Airtel soon

  • Shadaba67439821 Shadab alam (@Shadaba67439821) reported

    @ViCustomerCare @yashprakash2010 @Vi_CustomerCare There is no network in Mirzapur Diyari, Araria, Bihar (854312). I have to travel 1,200 meters for studies. Please fix it soon! 🙏 #NetworkIssue

  • nikhilfr98 srirangapurinikhil (@nikhilfr98) reported

    @ViCustomerCare I am getting the duplicate of same message multiple times,this has occured before for few days and then stopped,now again it has started,please resolve the issue asap

  • beinghuman272 Adil Shaikh (@beinghuman272) reported

    I did an unlimited 5G recharge on my number but it’s still not working. Called customer care multiple times — they said it will be fixed, but it’s been 3 days and no resolution. Very disappointed with this service. 👎 @ViCustomerCare

  • vishalsheth Vishal Sheth (@vishalsheth) reported

    @TRAI the plans are activated for a number of days but then to close the plan the customer has to close by sending a separate SMS. This is an absurd thing to do. @ViCustomerCare

  • KumarRahul44082 Rahul Kumar Singh (@KumarRahul44082) reported

    @ViCustomerCare Just accept it Aniket you will not be able to help me. Don't engage in formalities

  • Shadaba67439821 Shadab alam (@Shadaba67439821) reported

    @ViCustomerCare @Vi_CustomerCare There is no network in Mirzapur Diyari, Araria, Bihar (854312). I have to travel 1,200 meters for studies. Please fix it soon! 🙏 #NetworkIssue