Vodafone Idea (Vi) outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Apr 19, 2:16 PM GMT+5:30.
- Internet (52%)
- Phone (26%)
- Total Blackout (17%)
- Wi-fi (4%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 7 hours ago |
|
Mumbai
|
Phone | 1 day ago |
|
Mumbai
|
Internet | 3 days ago |
|
Mumbai
|
Internet | 5 days ago |
|
Mumbai
|
Internet | 5 days ago |
|
Mumbai
|
Phone | 11 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra@vivekmishra120 @ViCustomerCare It won't also. Please check my tweets. I had an ongoing battle with them for the last 2 month & today I gave up. Will port out soon. Have been a loyal customer for the last 15+ years and apparently due to boundaries and restrictions they can't help. PORT OUT!
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giridhar (@lele_ravindra) reported from Yashodham, Maharashtra@ViCustomerCare third class service 400081
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Pramod Zarekar (@zarekar_pramod) reported from Mumbai Suburban, Maharashtra@ViCustomerCare @VodaIdea_NEWS Very bad service given to my relative at GHATKOPAR west HUB. I have issue for sending paid msg so i went to hub but they didn't give solution they told my relative port you vodafone num. Is this solution given from you. #Badservice 8898373628
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Aakanksha Singh (@aakanksha_singh) reported from Mumbai Suburban, Maharashtra@ViCustomerCare When ??? It's still not working.
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Satyendra Gadgil (@GadgilSatyendra) reported from Mumbai Suburban, Maharashtra@ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair
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dipakahet (@AhetDipak) reported from Mumbai, Maharashtra@airtelindia I wanted to Port my number to @ViCustomerCare But struggling to generate the UPC. I get everytime a new reason to reject my request. Can you support to I can shift to @ViCustomerCare .
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Siddhesh Toraskar (@sidtoraskar98) reported from Mumbai Suburban, Maharashtra@ViCustomerCare data problem also i am visit yours gallery but not working data...
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Allen (@kadam_alankar) reported from Thāne, MaharashtraI'm network coverage issues with @ViCustomerCare continuous to persist...🤬 I'm fed up of that....😮💨😤😤
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Maverick (@Wisemanlez) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Successive complaints raised for irregular/no network as under #4-140377481298 - 23Nov - No resolution #4-141145289923 - 7th Dec - No resolution #4-141532152656 - 15th Dec - In progress and no resolution as yet. What need I do to get a decent service ?
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Clayton Quadros (@claytonq13) reported from Mumbai Suburban, Maharashtra@ViCustomerCare We have been facing network issues for more that 3 weeks now, frequent call drops & most times no network at all. When will this issue get resolved? Location: Andheri East, Mahakali Caves Road
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KLB (@KrossKonnection) reported from Yashodham, Maharashtra@canewsbeta @ViCustomerCare VI, 1/2the issue is since 2 weeks, very slow signal strength of -113 dBm. The signal strength overall despite all bars up and full is very low or dead. The apps websites are taking too long with payments of UPI IN APPS suffering huge,despite Network bars up and #porttiJio
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Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Hi, we have worked on your complaint no. MUM-V01127672088 but are unable to resolve it completely. We are concerned about your issue and continue our efforts to improve our network in your area. In case you arent happy with our efforts, you can appeal at 198 (Toll Free) within 30
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Manish🇮🇳 (@Manisht986) reported from Yashodham, Maharashtra@ViCustomerCare You should look up all my earlier complaint before asking for any details. If the problem persists, then why did you close the complaint? Even your engineer visited my home to check the network issue.
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Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra@ViCustomerCare There is no new information that you have shared so please don't DM. Speak directly on the platform. In any case, the social media team can't help other than escalate and then ask to be patient...which can be till one is DEAD!! @akshayamoondra @rmstakkar
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Minal (@minalshah93) reported from Mumbai Suburban, Maharashtra@ViCustomerCare No thanks....i could solve the problem on my own
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Muhammad Ishaq Yusuf Barkat Ali Idrisi (@IshaqYusufi) reported from Mumbai Suburban, Maharashtra@TheSanjivKapoor @ViCustomerCare Which new service provider ur porting to... ? May be they have something in common
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Hansa Singh (@haanssa) reported from Mumbai Suburban, Maharashtra@ViCustomerCare it’s very frustrating that you charge extra then take forever to resolve it and then if customer hood to your word you will charge kate fee too. Disgusting. Resolve it by 8 pm 🕗 today. Period.
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Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra@ViCustomerCare I think you won't need customer
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, Maharashtra@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai
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Rahoul (@70mmwithRahoul) reported from Mumbai Suburban, Maharashtra@ViCustomerCare Ordered new VIP sim but haven’t received any updates yet from delivery executive. I have sent details on DM. Please help. Thanks
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Ashu Deshmukh (@ashudeshmukhh) reported@ViCustomerCare My wif recharg with roaming pack, she have roaming valdity and balance left. We reached in bali and she is able to call till yesterday but now today at time of calling its saying outging call are barred. Try to reach cstomer service by vi app,they said to rplace sim. Worst servic
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Nomadic Thinker (@PhilosophyGuy_) reported@ViCustomerCare @SiddiqiEhtesham My grandfather’s mobile has been lost.. and we want to issue a new duplicate sim for him! He is unable to walk.. Kindly tell me the procedure in order to issue a new sim for him!
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SI NIKHIL MESVANIYA (@NikhilMesvaniya) reported@ViCustomerCare Don't buy vi or port to other network. Their customer support system very bad. Didn't satisfy from vi customer support system. They didn't solve my issue.
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Debasish Das (@das_debasish81) reported@ViCustomerCare I don't have any alternative no. please come at BTS site . It is in north 24 pgs.all users are suffering the network related issue or send your number I will call you tomorrow.
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Atanu Karmakar (@AtonuK) reported@ViCustomerCare 2 Mbps average speed in my area. It is big big mistake to port in vi. Must port out from vi . Neither signal strength nor speed is good in my location.But you claim that there are no significant issues in my location. hats off!
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VISHAL VYAS (@VVian_28) reported@ViCustomerCare I have been a postpaid subscriber for 12 years. I have just been auto subscribed to the Movies and TV service, for which there is no opt out mechanism on your app. Since this is a clear case of fraud, I'm requesting @TRAI to intervene and stop this dark pattern.
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S (@theskywalker_0) reported@ViCustomerCare Important calls from apps like Zepto, Swiggy, Truemeds etc. are being auto-marked as “scam,” causing delays and cancellations of orders. How can I disable or fix this urgently?
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Mohan (@Mohan59939859) reported@ViCustomerCare past few days I am facing the network connectivity issue , please check this on priority basis.
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Jayesh dave (@jayeshrdave) reported@ViCustomerCare #No care for customer of 20years. MY no 9924296156 stopped due to non use 7 April 2026 .I recharged for 169 Rs Deta pack 3 month validity 8 GB on 11/4/2026.Now Vi says that it will strst only after other recharged of 199 Rs.! My 169 rs goes in drain.
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Mohan (@Mohan59939859) reported@ViCustomerCare Continuing of this chat I was replyed in private chat box 1:30 before but now the time is 11:38 pm still I didn’t receive any reply from your end . I am facing the problem of data and PIN code is 382007.