Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet
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Total Blackout
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Phone
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E-mail
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Wi-fi
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TV
Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Mumbai Suburban, Airoli and Thāne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:-
Minal (@minalshah93) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare No thanks....i could solve the problem on my own
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Kannazawa (@Kannazawaa) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare network issues since the last 2 hours. Keeps fluctuating from Edge to 4G and then no network at all.
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai
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Dipesh Modi (@DpxDipesh) reported from Mumbai Suburban, State of Mahārāshtra
Why customer care people are providing wrong information to customers? @ViCustomerCare. I wanted to be Vodafone user but this kind of behaviour will cost to you to loose customers.
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Kushal (@KushalSengupta9) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare VI are real thugs... Even after 3 months they say that the complaint is under investigation. Real thugs... And now they have even cancelled everyone's Netflix membership. Time for India to leave VI and join Airtel and Jio. At least you will get what they promise
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare No resolution till date.
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Malik Arshad (@ArshadArch) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare in mumbai area the road connecting goregaon to marol there is big patch where their is hardly any network bar. Is this what's 5g going to be
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare Your No Access INC or OG related complaint for with reference number C004-142981559144 is resolved.” This is your convenience and case of agents with no proper training. No one has reached out to me except one test message and a directionless call @ViCustomerCare @consaff
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Gaurav (@gaauraux) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare if I pay my bill one day late you add ₹100 late charges. What should I do in this case? Do you have any solution?
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Gaurav (@gaauraux) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare you can't even resolve one issue. I am facing no network outrage since last week. For last couple of days there is no network. Raised this issue last week as well.
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Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, State of Mahārāshtra
I have been using @ViCustomerCare #Vodafone number for the last 20 years but now it's time to say bye bye to Vodafone Idea. By restrictions on Voice Calls to Mobile Banking & other helpline numbers, it's proved that, Vodafone is not a customer friendly in India. @DoT_India
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Sanjay Bafna (@SanjayDBafna) reported from Mumbai Suburban, State of Mahārāshtra
So #Vodafone Idea @ViCustomerCare won't allow customers to call on any 10 Digit Helpline Numbers including Phone Banking, if they are on Unlimited Calls and Data Pack/plan. However there are no issues with @airtelindia and @_reliancejio That's why Vodafone is losing in India
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare you have no answer for my query. I am waiting for one whole day for your resolution. Your agents are also clueless about the issue. I am already losing patience, time and money.
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Swapnil S. Patke (@sspatke) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare Hi Team,It’s bn ovr 2 months my 4 nos. wer port out 4m Vi 2 Airtel. By wen cn I expect my security deposit back.Also I hvnt recvd ne confirmation of hw much SD r u holding. Im expecting mini. Rs.2k. Ur prompt respns n resolution wil be highly appreciated.
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RajeshPattani (@Pattraje) reported from Mumbai Suburban, State of Mahārāshtra
The most unfriendly telecom service is @ViCustomerCare After paying bills personally for close to 20 years they are saying it’s a corporate number. Shall I stop paying bills? WTF!!!
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Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare I have been facing issues with porting message. Your agents are putting complaints and at their own convenience they are sending a message the issue has been resolved. There is absolutely no resolution. If this is not resolved I will approach the consumer court.
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Satyendra Gadgil (@GadgilSatyendra) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare never recommending your service to someone. Your executive called that your billing amount is pending I cleared that immediately, but they never mentioned that I had a due amount too. Now all of a sudden they tell me adding the due I have pending amount.#NotFair
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Sandesh Kolekar (@SandeshK7274) reported from Mumbai Suburban, State of Mahārāshtra
@ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me
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Nishank Anand (@NishankRajAnand) reported from Mumbai Suburban, State of Mahārāshtra
@AdityaBirlaGrp @ViCustomerCare @MoitOfficial complaints not resolved as yet completely MUM-V01150615912 (data speed ) MUM-V01150620547 (voice quality) executives seem to be fooling around Calls still being interrupted exe keep calling to check no proper resolution provided
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mangesh gawde (@mangeshgawde4) reported from Mumbai Suburban, State of Mahārāshtra
Getting fake/ spam call from unknown person and taking name of vodafone customer care service pls take action. @VodafoneIN @VodafoneGroup
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:-
pRASHANT (@spectretium) reported
@ViCustomerCare I don't need help.
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Santhosh Punniyamurthy (@_santhosh_p) reported
@ViCustomerCare For a week now you have charged me for international roaming without providing me the service and when I reach out to your agent all I hear is restart your handset. Such poor service didn't expect this from you
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सुरेश (@sagrahari86) reported
@ViCustomerCare 3days passed response nothing.problem in voice in raniganj kaithola pratapgarh tower. only one option porting... suresh 8736980395/8299852018
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AntiLiberal ⛔️ (@Lovingkid_) reported
@ViCustomerCare I'm sorry, not possible now. The limit of bad experience is exceeded beyond the capacity of my patience. Hence posted it to let @ViCustomerCare knows that if you claim to be the fastest network, first check ground realities & post claims.
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Sahil Ahuja (@imsahilahuja365) reported
@ViCustomerCare not worked still facing issue
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Sarvesh Lodhi Rajput (@sarveshlodhiraj) reported
@ViCustomerCare hi, I have a prepaid number +91 93-117-31161 I have visited your RDC Ghaziabad store to start my number but the executive has said if you convert it into postpaid then It can start. Dear @ViCustomerCare,are you able to help me or should I go to other options.
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AntiLiberal ⛔️ (@Lovingkid_) reported
@ViCustomerCare your internet is so slow that even the speed of "Tortoise" looks like a rabbit. Unfortunately, looking forward to leaving your service & switching to @reliancejio @reliancejio kindly acknowledge & let me know the easiest way to port my number ! Bye #Vodafone !
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Wasi (@iamwasihuman) reported
@ViCustomerCare No feedback!! Devastating service from vi
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Ratul (@raptormantis) reported
@ViCustomerCare when can we expect prepaid numbers to get eSIM support? And what about 5G, is any plan in the pipeline?
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UltimateRant (@ishant_rajpal) reported
@ViCustomerCare the most disappointing experience at your vi store. I have lost my vodafone sim in UK and now i want to request ownership transfer to my brother but the branch refused to do so. If i were airtel customer, this would not have happened.