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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Santa Cruz, Maharashtra

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Vodafone Idea (Vi) generated 1 outage signal in the last 24 hours around Santa Cruz, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 17, 7:56 PM GMT+5:30.
  • 48% Internet (48%)
  • 25% Phone (25%)
  • 19% Total Blackout (19%)
  • 6% E-mail (6%)
  • 2% Wi-fi (2%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Internet 8 minutes ago
Mumbai E-mail 1 day ago
Mumbai Total Blackout 2 days ago
Mumbai Internet 2 days ago
Mumbai Phone 2 days ago
Mumbai Phone 3 days ago

Nearby cities with recent reports

Mumbai

9 recent signals

8 minutes ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • hrishikeshg
    Hrishikesh Gandhi (@hrishikeshg) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare @ViCustomerCare ate the call centres even in your control? Or they are outsourced to some newbies? One simple problem an no resolution for more than 45 days. @consaff #trai

  • AhetDipak
    dipakahet (@AhetDipak) reported from Mumbai, Maharashtra

    @Airtel_Presence @ViCustomerCare @DoT_India I am getting this reply and have done everythng based on diff. instructions from ur diff advisors UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

  • jayprakash872
    Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Why it is taking so long time to solve my problem

  • kadam_alankar
    Allen (@kadam_alankar) reported from Thāne, Maharashtra

    I'm network coverage issues with @ViCustomerCare continuous to persist...🤬 I'm fed up of that....😮‍💨😤😤

  • RSA_2908
    Rosh (@RSA_2908) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare unable to receive otp's on your network any known issues ? Your service is getting worse day by day!!🤬

  • ShaikhS03046076
    Shaikh Shahid (@ShaikhS03046076) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare They are getting easy money of 400 ,500 .900 rupees recharge for 3 months or as per data pack that is why customer care people can say anything

  • Pattraje
    RajeshPattani (@Pattraje) reported from Mumbai Suburban, Maharashtra

    The most unfriendly telecom service is @ViCustomerCare After paying bills personally for close to 20 years they are saying it’s a corporate number. Shall I stop paying bills? WTF!!!

  • Rosy_Nair
    Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare what's the amount I need to pay. Am I charged for no service too? After that let it be my call if I want to port out or stay because I don't want you all to add late payment charges! @akshayamoondra @rmstakkar #ViCustomerCareNeverDelivers

  • Krn_d_detective
    Karan Chaturvedi (@Krn_d_detective) reported from Yashodham, Maharashtra

    @ViCustomerCare Are you not able to handle postpaid users? Willing to reduce the number of postpaid users? Why are you scamming the postpaid users in the name of Sport pack? I submitted my complain 4 times in last 6 month but didn’t get permanent solution.

  • jayprakash872
    Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare It's more than a month but you are failed to resolve the issue

  • Wisemanlez
    Maverick (@Wisemanlez) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Successive complaints raised for irregular/no network as under #4-140377481298 - 23Nov - No resolution #4-141145289923 - 7th Dec - No resolution #4-141532152656 - 15th Dec - In progress and no resolution as yet. What need I do to get a decent service ?

  • ShaikhS03046076
    Shaikh Shahid (@ShaikhS03046076) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Please Vi team stop all your advertisements on Tv regarding Fastest service because this you cannot do ever

  • jayprakash872
    Jayprakash yadav (@jayprakash872) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Hi, we have worked on your complaint no. MUM-V01127672088 but are unable to resolve it completely. We are concerned about your issue and continue our efforts to improve our network in your area. In case you arent happy with our efforts, you can appeal at 198 (Toll Free) within 30

  • Rosy_Nair
    Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare @akshayamoondra @rmstakkar No services from Sept 5th-Sept 28th but yet to pay fully and constant reminders even though the due date is far. No resolution yet. No compensation and they say happy to help! #portoutfromVi #patheticCustomerCareVi

  • SandeshK7274
    Sandesh Kolekar (@SandeshK7274) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare My Mobile No:- 9594164252 has been Automatically Converted from Prepaid To Postpaid without any Permission. Now that No. Is Not Working. @VodafoneGroup @AdityaBirlaGrp Pls Help with this Problem. Pls Rearrange the No. to Me

  • pixelliciousd
    Pixellicious Hub (@pixelliciousd) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare Your team as usual is incompetent. More than 12 hours no solution and I still hear the stupidly long message of non payment before making a call. That too despite paying way in advance. #vodafoneidea

  • dipenshahafc
    DiPeN (@dipenshahafc) reported from Mumbai Suburban, Maharashtra

    Hi customer we are sorry the service which you are searching is not available, continue search for other VAS services. Type FIND <search keyword> and send it to 54300. ex. To discover cricket pack, SMS FIND CRIC to 54300. Thank You.@VodafoneProbs are these spam ? @ViCustomerCare

  • aakanksha_singh
    Aakanksha Singh (@aakanksha_singh) reported from Mumbai Suburban, Maharashtra

    @ViCustomerCare When ??? It's still not working.

  • Rosy_Nair
    Rosy (@Rosy_Nair) reported from Mumbai Suburban, Maharashtra

    @vivekmishra120 @ViCustomerCare It won't also. Please check my tweets. I had an ongoing battle with them for the last 2 month & today I gave up. Will port out soon. Have been a loyal customer for the last 15+ years and apparently due to boundaries and restrictions they can't help. PORT OUT!

  • mr_nitin__45
    Nitin Kumar Vishwakarma (@mr_nitin__45) reported from Yashodham, Maharashtra

    @ViCustomerCare bad network Call me now 9598947919

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • rishabh_1315
    Rishaabh Jain🇮🇳🔺 (@rishabh_1315) reported

    @ViCustomerCare I also DM all details. Please take action to resolve my problem not send so called message do network improve in my location because it's a huge disturbance on a basic calls.

  • DharvendraY
    Dharvendra Pratap Singh Yadav (@DharvendraY) reported

    @ViCustomerCare Sorry due to network issue this above message I have not seen

  • muneesh_taneja
    Muneesh Taneja (@muneesh_taneja) reported

    Vi, why would you stop incoming SMS within 1 day or your expiry date on pre paid? Unless you are really wanting to reduce your customer base. Extremely poor service @ViCustomerCare

  • doncoolwave
    Unwoke (@doncoolwave) reported

    @ViCustomerCare It's been 5 days now(no internet), not even a single response on the complaint. It's just 35 days left, you are going to regret this one. I have never seen incompetence on such level & such next level stupidity even from a nodal officer.

  • sunnypariani
    Sunny Pariani (@sunnypariani) reported

    @ViCustomerCare ordered sim online on 13 July. The customer service exe called & said sim will be delivered on 14 July. Today is 17 and there is no communication. regret using VodafoneIdea. Poor & terrible service. PLEASE CANCEL MY ORDER

  • Vidhayakbadmos
    Sanidhya Chouhan (@Vidhayakbadmos) reported

    @ViCustomerCare I am paying over ₹800 every month for a postpaid connection. I request you to stop giving repeated assurances and provide an actual resolution with a clear timeline.

  • ayan11102
    Ayan (@ayan11102) reported

    @ViCustomerCare Did a terrible mistake of porting to vodafone from Airtel. Bad network eelverywhere I am going. Today my family is in Shantiniketan and we are struggling. Please let me know how fast I can port back to Airtel

  • youammu89
    Amit Gupta (@youammu89) reported

    @ViCustomerCare Your response acknowledges that there is a coverage issue at my location, yet I continue to be billed the full amount every month. If you are aware that you are unable to provide the promised level of service at my location, charging the full tariff is neither fair nor justified.

  • BANTI4223
    B.A.N.T.I (G.U.R.J.A.R) 🇮🇳 (@BANTI4223) reported

    Network issues @ViCustomerCare problem

  • noisy_sou
    _noisyboy™ (@noisy_sou) reported

    @ViCustomerCare few days back on 8th July I filed a request mentioning how the internet quality in my locality is very poor and Vi should do something regarding it. But the request's status is now been marked 'possessed' yet the issue still persists.