Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/22/2025 11:00

December 22: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Phone (20%)

    Phone (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Thāne, State of Mahārāshtra

    @VodafoneIN No replies and the pathetic sloppy customer service continues

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN kinldly help me to resolve my issue.. Even after 6 days my postpaid to prepaid migration is not processed by your team... Giving excuses that vodafone store team have not processed yet.

  • rollingritzt Rollingritzt (@rollingritzt) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @VodafoneIN I am facing unprecedented network outage. I have registered the issue with your team; please help me by resolving it ASAP. Thanks

  • mriduatre Mridu Atre (@mriduatre) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Dear Team, I still have calls that drop. I got a text stating the issue has been resolved without anyone actually speaking with me. Please do check the network strength once again around my location. Appreciate the future help.

  • nitikalra HOMIE (@nitikalra) reported from Mumbai Suburban, State of Mahārāshtra

    It’s obnoxious that there is no service if @VodafoneIN in 4 bungalows. Have put many many complaints still no action taken till. It’s been more than year I have requesting them for proper connection. Seems high fine I change my Service provider. It’s been 16 years i stuck we them

  • ZahidFKhambatti Zahid F Khambatti (@ZahidFKhambatti) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @DoT_India my number 9322231444 is facing a network issue no calls can be received or made since last two days

  • dhaoool Dhaval Dharod (@dhaoool) reported from Thāne, State of Mahārāshtra

    @ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.

  • suwangia Prashant Suwangia (@suwangia) reported from Thāne, State of Mahārāshtra

    @VodafoneIN Worst network in Thane( wagle estate )

  • hardikchheda20 Hardik Chheda (@hardikchheda20) reported from Mumbai Suburban, State of Mahārāshtra

    There’s absolutely no Vodafone network in my area since 2 days @VodafoneIN . What is going on?

  • Kinny77 Kinny (@Kinny77) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN - This is Bandra West, Hill Road store where I am currently sitting from last 20 mins awaiting a resolution / How crazy is this that despite receiving all confirmation emails, msg & 12 days & nothing done & customer made to run around in Covid Crisis

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN kinldly help me to resolve my issue.. Even after 6 days my postpaid to prepaid migration is processed by your team...

  • RH2993 RosH Mumbaikar (@RH2993) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I want some from the Vodafone team to call me back ! Your customer service agents working from home hung up twice if they don't have answers for customer queries...! #pathetic #worstcustomerservice

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN 9819564477 also given complaint in customer care but no resolution even after deadline. Now it's very pathetic. Not single person from vodafone responding properly. Kindly help......

  • ThaparAakash Aakash Thapar ♊ (@ThaparAakash) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @VodafoneBiz Request you to check my screenshots. You guys have promised me i will get it on Sunday 12 July 2020, and i am checking tracking portal since 4 days same status. Complete your homework then tweet me it DM me. Need solution instead of tweeting.

  • vickybafna vickybafna (@vickybafna) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence your network suck seriously porting to @VodafoneIN

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Thāne, State of Mahārāshtra

    @JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.

  • RH2993 RosH Mumbaikar (@RH2993) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I Don't Know What The Hell Is Wrong With You Guys ? Can't Fix Network Can't Fix Call Drops ... Can't Fix 4G Issue ... But You Guys Can Activate Postpaid Connection Asap ! Without A Consent.

  • ZahidFKhambatti Zahid F Khambatti (@ZahidFKhambatti) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @DoT_India extremely irritating my number 9322231444 cannot be used for either making or receiving calls!First an irrritating covid message and now this lousy network at santacruz west station road!How the hell can anyone make an emergency call?

  • dhaoool Dhaval Dharod (@dhaoool) reported from Thāne, State of Mahārāshtra

    @VodafoneIN Still waiting for resolution for my complaint

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Where is escalation level reached ? No calls no support calling to resolve the issue

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • fedrick091 Fedrick Rodrigues (@fedrick091) reported

    @ViCustomerCare Is Wifi Calling (VoWifi) enabled for Google Pixel 4a on Vodafone Idea network (Mumbai region)? #vodafone #vodafoneidea

  • vaid_varun Varun Vaid (वरुण वैद | ਵਰੁਣ ਵੈਦ) (@vaid_varun) reported from Mohali, State of Punjab

    Kind request @ShashiTharoor to look into the matter, as consumers need better service standards than what is being displayed by #VodafoneIdea. Have been communicating with @ViCustomerCare team but their response can be noted by the thread above.

  • Gurpree03928986 Gurpreet Singh (@Gurpree03928986) reported

    @ViCustomerCare call me and asked me I am talking from VI but she not from v i. My I call with customer care and they asked we didn't call you. VI leak my call with fraud agencies matter serious please take action against

  • sinha_naman Naman Sinha (@sinha_naman) reported

    @ViCustomerCare Unable to make/receive calls, caller is not to hear if at all call goes through. @ViCustomerCare @VodaIdea_NEWS is there an outage ?

  • JeevanK12487209 Jeevan Kumar (@JeevanK12487209) reported

    @ViCustomerCare @ViCustomerCare Please introduce wifi-calling in bangalore.Your competitors already has wifi-calling.Why you are so slow in implementing?

  • ShefSaggar Shefali Saggar (@ShefSaggar) reported

    @ViCustomerCare Hire better manpower. Don't ask for customer address as u cannot give a sim without these details. For God's sake stop treating ur customers as idiots!!

  • thukral_tamanav Tamanav Thukral (@thukral_tamanav) reported

    @ViCustomerCare If my complaint is not resolved by 27 Sept then you refund the last 3 month payment?

  • tusharsonje Tushar Sonje (@tusharsonje) reported

    @ViCustomerCare - Total blackout for two days in pincode 411027.

  • ashish_singh24 underpaid PSB banker@ashish (@ashish_singh24) reported

    @ViCustomerCare no one attended my problem in Vodafone idea I am the customer of this company sinch 2007 Really sad going to swich

  • ajitgokhale Ajit Gokhale (@ajitgokhale) reported

    @ViCustomerCare exchanging SIM is a nightmare. In spite of customer drain, your service is pathetic. Struggling to change my SIM card for 15 days now. I wonder why should customer choose your service ? Down with VI.