Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Santa Cruz, Mumbai Suburban, State of Mahārāshtra

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Santa Cruz, State of Mahārāshtra

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Santa Cruz and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Santa Cruz, Mumbai Suburban, State of Mahārāshtra 12/25/2025 11:15

December 25: Problems at Vodafone Idea (Vi)

Vodafone Idea (Vi) is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (19%)

    Phone (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (%)

    Wi-fi (%)

  6. TV (%)

    TV (%)

Live Outage Map Near Santa Cruz, Mumbai Suburban, State of Mahārāshtra

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Internet
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Santa Cruz, State of Mahārāshtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN kinldly help me to resolve my issue.. Even after 6 days my postpaid to prepaid migration is not processed by your team... Giving excuses that vodafone store team have not processed yet.

  • vickybafna vickybafna (@vickybafna) reported from Mumbai Suburban, State of Mahārāshtra

    @Airtel_Presence your network suck seriously porting to @VodafoneIN

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Where is escalation level reached ? No calls no support calling to resolve the issue

  • ananthmahadevan ANANTH N MAHADEVAN (@ananthmahadevan) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIdea @Vodafone @VodafoneIN An eyewash:::: all your assurances to rectify your abysmal service on priority. Meanwhile shamelessly continue to send bills for no service rendered. Take that adorable pug out of your logo and print in bold: THE UNPROFESSIONALS

  • RH2993 RosH Mumbaikar (@RH2993) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I want some from the Vodafone team to call me back ! Your customer service agents working from home hung up twice if they don't have answers for customer queries...! #pathetic #worstcustomerservice

  • hardikchheda20 Hardik Chheda (@hardikchheda20) reported from Mumbai Suburban, State of Mahārāshtra

    There’s absolutely no Vodafone network in my area since 2 days @VodafoneIN . What is going on?

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Thāne, State of Mahārāshtra

    @VodafoneIN No replies and the pathetic sloppy customer service continues

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN kinldly help me to resolve my issue.. Even after 6 days my postpaid to prepaid migration is processed by your team...

  • rollingritzt Rollingritzt (@rollingritzt) reported from Mumbai Suburban, State of Mahārāshtra

    Hi @VodafoneIN I am facing unprecedented network outage. I have registered the issue with your team; please help me by resolving it ASAP. Thanks

  • Kinny77 Kinny (@Kinny77) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN - This is Bandra West, Hill Road store where I am currently sitting from last 20 mins awaiting a resolution / How crazy is this that despite receiving all confirmation emails, msg & 12 days & nothing done & customer made to run around in Covid Crisis

  • mriduatre Mridu Atre (@mriduatre) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN Dear Team, I still have calls that drop. I got a text stating the issue has been resolved without anyone actually speaking with me. Please do check the network strength once again around my location. Appreciate the future help.

  • RH2993 RosH Mumbaikar (@RH2993) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN I Don't Know What The Hell Is Wrong With You Guys ? Can't Fix Network Can't Fix Call Drops ... Can't Fix 4G Issue ... But You Guys Can Activate Postpaid Connection Asap ! Without A Consent.

  • dhaoool Dhaval Dharod (@dhaoool) reported from Thāne, State of Mahārāshtra

    @VodafoneIN Still waiting for resolution for my complaint

  • suwangia Prashant Suwangia (@suwangia) reported from Thāne, State of Mahārāshtra

    @VodafoneIN Worst network in Thane( wagle estate )

  • Elusive_Mind C3aL (@Elusive_Mind) reported from Thāne, State of Mahārāshtra

    @JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.

  • ZahidFKhambatti Zahid F Khambatti (@ZahidFKhambatti) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @DoT_India my number 9322231444 is facing a network issue no calls can be received or made since last two days

  • ThaparAakash Aakash Thapar ♊ (@ThaparAakash) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @VodafoneBiz Request you to check my screenshots. You guys have promised me i will get it on Sunday 12 July 2020, and i am checking tracking portal since 4 days same status. Complete your homework then tweet me it DM me. Need solution instead of tweeting.

  • SachinKorgaonk6 Sachin Korgaonkar (@SachinKorgaonk6) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN 9819564477 also given complaint in customer care but no resolution even after deadline. Now it's very pathetic. Not single person from vodafone responding properly. Kindly help......

  • dhaoool Dhaval Dharod (@dhaoool) reported from Thāne, State of Mahārāshtra

    @ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.

  • ZahidFKhambatti Zahid F Khambatti (@ZahidFKhambatti) reported from Mumbai Suburban, State of Mahārāshtra

    @VodafoneIN @DoT_India extremely irritating my number 9322231444 cannot be used for either making or receiving calls!First an irrritating covid message and now this lousy network at santacruz west station road!How the hell can anyone make an emergency call?

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnkitJaiman6 Ankit Jaiman (@AnkitJaiman6) reported

    Hello @ViCustomerCare @VodaIdea_NEWS You are just raising complaint but not taking them seriously. I don't know what you did with them but never ever you told your customer what action you took. Seriously, I am very disappointed with your company and their network services. 1/2

  • surajitdas1516 SURA (@surajitdas1516) reported

    @ViCustomerCare It's too late, several times I have complained, but your network team recognised the issues. But nothing resolved. Your network provides only 2g network in indoor area. How is it possible?

  • Rajanpatel13 Rajan Patel (@Rajanpatel13) reported

    @ViCustomerCare Read above my tweet. I have already explained my problem.

  • Dhanush05 Dhanush Shah (@Dhanush05) reported

    Dear @ViCustomerCare I am unable to send any message through your simcard be it banking messages or messages to an individual. Connect me with someone who can help me with this ASAP. Hoping for quick response from you 🤞🏻

  • RajanikaG Rajanika Ganguly (@RajanikaG) reported

    @VodafoneIN neither we can use 4G data nor have proper Network... but u guys will go on SMSing continously 1 week before for Recharging Net Pack... kya mazak hai yeh... why Proper Service not provided...

  • 84nilesh Nilesh Satav (@84nilesh) reported

    @ViCustomerCare Atleat now you should understand the seriousness of the issue. No signal at all.

  • singh_kundile Kundile Singh (@singh_kundile) reported

    @Sharmarishabh90 @VodafoneIN @GoI_MeitY Since 45 days I am facing the same issue every time I got these kind of msg from Vodafone idea

  • surajitdas1516 SURA (@surajitdas1516) reported

    @ViCustomerCare thanks for experience the worst network. Goodbye @ViCustomerCare, I will port out with in a week. I think @airtelindia is fastest network in my area.

  • singh_kundile Kundile Singh (@singh_kundile) reported

    @ViCustomerCare Issue not resolved

  • kamalaakarsh Aakarsh (@kamalaakarsh) reported

    @ViCustomerCare Hi.. why does a call to your customer care gets disconnected even before we get to speak to customer care executive? How can we get our issues resolved if we cannot even explain the issue to you?