Vodafone Idea (Vi) outages and service status in Kātoya, West Bengal

Problems in the last 24 hours in Kātoya, West Bengal

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Kātoya, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ajit Singh Duhoon 🕯️ (@ajitduhoonnyc) reported 5 minutes ago

  @ViCustomerCare And I emailed you people all the concerns and even took the pain to visit physical customer care twice in Connaught Place but you guys seem to behave like imperial company of Elizabethian age.

• 
  Starcommander✨👨🏻‍💻 (@Starcommander10) reported 5 minutes ago

  @ViCustomerCare Let me know the final solution else I will port to another provider

• 
  Pradeep 🇮🇳 (@Pradeep_Posts) reported 7 minutes ago

  The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

• 
  SaturoXnaruto (@680Ji) reported 9 minutes ago

  @ViCustomerCare I have complained many times, but this stupid company never solves the problem, don't take any SIM from this company

• 
  Babu Sona (@meraabaabu) reported 10 minutes ago

  Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

• 
  Balwant Mehra (@BalwantMehra20) reported 10 minutes ago

  Dear @ViCustomerCare your tower at Taragtal, Chaukhutiya (Almora,UKD) has failed to provide proper network since 2017-18. No stable 2G/4G, calls & internet barely work 4-5hrs/day Avrg.. Repeated complaints ignored. Fix it urgently or stop charging for unusable service.

• 
  Rajneesh Tiwari (@Rajnees87960632) reported 12 minutes ago

  @ViCustomerCare I simply need enough connectivity to talk to my mother every day, even though I am away from home. Therefore, I earnestly request you to send your technical team to the location to fix the network issues so that I can at least speak with my mother over the phone

• 
  nseries73 (@NIRMALLYA11) reported 13 minutes ago

  @ViCustomerCare Still ZERO response from @ViCustomerCare after my DM. Even worse, the delivery agent contacted us and had the audacity to demand ₹150 for a replacement SIM for a faulty one you already delivered! This is daylight robbery & harassment. Fix this NOW. #Vi #CustomerService

• 
  mayuresh_jamdar_MJ (@mayureshjamdar1) reported 14 minutes ago

  @ViCustomerCare Thanks for the response. The value of customer support lies in timely assistance. After customers have spent their time struggling through endless automated menus, an apology means very little. Please put these concerns into action and make human support genuinely accessible. #vi

• 
  Vinayak_24🚩🇮🇳 (@royal_v9k) reported 15 minutes ago

  @ViCustomerCare How is the network now in and around mumbai, western railway and vasai virar? I did port into Jio from Idea due to poor network that time