Vodafone Idea (Vi) outages and service status in Kānpur, Jammu and Kashmir

Problems in the last 24 hours in Kānpur, Jammu and Kashmir

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Kānpur, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep 🇮🇳 (@Pradeep_Posts) reported 3 minutes ago

  The support from @ViCustomerCare amazed me today. I have been on and off Vodafone user since 2008 but it was never my primary number as the customer care was very poor up until few years ago. But now I can see that they have totally revamped their customer service and it’s way better than @JioCare or @Airtel_Presence . I raised an issue yesterday night and they started working on it immediately. By today evening, my concern was resolved. Less than 24 hours!!! Airtel customer care used to be best in class but now it’s just formality. Jio never learned a thing or two about customer support. But Vi has came a long way and right now best in class.👍🏻

• 
  Aarush Pal (@iAarushPal) reported 4 minutes ago

  Dear @ViCustomerCare , It's been 2 months since I got a Vi SIM. I've raised the same complaint twice, but nothing has changed. I can't even receive a single OTP or any service/banking message properly because there's hardly any network. But somehow, the bills always arrive on time. And if I don't pay immediately, I get reminder calls. Worst telecom experience I've ever had. #Vi #Telecom #CustomerService

• 
  Babu Sona (@meraabaabu) reported 4 minutes ago

  Hey @ViCustomerCare, your pre-call announcements are annoying. 1st agent told me to call 1930 cyber helpline, 2nd agent bluntly said "I can't do anything". Pathetic service! Stop wasting my time and deactivate these offers/announcements on my number ASAP.

• 
  Dattatray Harihar (@DattatrayHarih1) reported 4 minutes ago

  Ported from Jio to @ViCustomerCare based on a promised offer, but no free recharge or benefit received yet. This is misleading and unacceptable. Kindly check and resolve this issue immediately or take action against false commitments. #Vi #PortingIssue

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 4 minutes ago

  @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

• 
  Javed Akhter Siddiqu (@AkhterSiddiqu) reported 11 minutes ago

  @ViCustomerCare Where's your team? Kindly refund my amount, and you treat your consumers like this. Kindly call me today at 1:00 PM

• 
  Akshay Panchal (@Akshay_Speaking) reported 14 minutes ago

  @ViCustomerCare I accidentally recharged some roaming pack which cannot be used within India, can anything be done as I'm losing money on this without any service.

• 
  ⚡Ankit Singh Tanwar⚡ (@i_m_Ankit_001) reported 15 minutes ago

  Hi @ViCustomerCare @ViBusinessIndia @ViNewsOfficial. Ordered a prepaid SIM online on 7 June (Order No: SPPRJW07062698055). Still not delivered. Support promises delivery daily but nothing happens. Pathetic experience. Please update with an exact delivery date or cancel and refund

• 
  Salah Uddin Nizami (@NizamiSalah) reported 17 minutes ago

  @ViCustomerCare I contacted customer support today, but the executive incorrectly stated that my number is not a Vodafone Idea number and refused assistance. I have been using this number with Vi for years and regularly recharge it through the Vi app. Please investigate and help.

• 
  nseries73 (@NIRMALLYA11) reported 21 minutes ago

  Gross negligence by @ViCustomerCare! MNP SIM delivered on 8th June, active on 10th, but NO network. Cust care says "SIM is damaged, visit store." Why should a solo woman travel to another town because VI delivered a faulty SIM? ₹365 recharge wasted, 7 days lost! Fix this ASAP!