Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- The most recent signal from this area was received May 19, 5:59 PM GMT+5:30.
- Total Blackout (67%)
- Internet (33%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 3 days ago |
|
Cochin
|
Total Blackout | 11 days ago |
|
Cochin
|
Total Blackout | 16 days ago |
|
Cochin
|
Total Blackout | 1 month ago |
|
Cochin
|
Internet | 1 month ago |
|
Cochin
|
2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN I was in @VodafoneIN , I ported from there bcoz f poor customer care services, so be careful...
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Jai (@jagguus) reported from Tripunittura, Kerala@VodafoneIN pathetic service. No incoming no outgoing no internet.
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J, Christapher (@crize_jon) reported from Tripunittura, KeralaThanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic
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Jai (@jagguus) reported from Tripunittura, Kerala@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, KeralaSuch a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.
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Priswin Jose (@priswin) reported from Cochin, Kerala@VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding
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Amit Barman (@AmitBar44919806) reported from Cochin, Kerala@VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala@VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months
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piyush gaur (@lobsang1979) reported from Tripunittura, KeralaWaiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN
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Prasujith P K (@Prasujith) reported from Cochin, Kerala@VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.
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J, Christapher (@crize_jon) reported from Tripunittura, Keralawith the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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Akhil Sreekumar (@editorakhil) reported from Tripunittura, Kerala@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
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😎 APK அர்னால்டு 🏋️ (@mrajesh90) reported from Tripunittura, Kerala@VodafoneIN, I have never seen this much bad network in kerala in the past 2 months. Whoever using Voda is complaining that the network is worst. But still nothing happens to improve. This makes to change the provider.. Disappointed with your service.. 😔
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SANJAY KUMAR (@SANJAYDrmr) reported@ViCustomerCare Sir, I have to leave for Canada and My son recharged my vi number on 26 th April, 2026 which is not working. My son and me are requesting for providing e-sim but vi person are denying. Kindly help me. Thanks Sanjay Kumar
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Kush Agarwal (@kushgrwl) reportedI'm facing denial of network connection by @ViCustomerCare since 36 hours and they are unable to diagnose the same. They want me to wait 72 hours. They say there's a network latching issue with my number. I'm fortunate that I'm at home and office, otherwise!
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Ranjan Nayak (@iamranjannayak) reported@ViCustomerCare when received calls my voice is echoed for last couple of days and tried to connect the customer care no, seems not feasible . Can you pls. Check the same and resolve the issues.
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Anand (@Aanand0512) reported@ViCustomerCare It’s been 3+ days since I booked a VI SIM home delivery (16 May) and there is still no update or delivery. No response from home delivery support, and 198 is just redirecting without resolution. This is unacceptable service.
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Rahul Adhikary (@RahulAd97994778) reported@ViCustomerCare I Have reacharge previous day 21.5.2026 399 super hero unlimited pack. But today my vi app shows I have use 301 GB , how is this possible, I contact your customer care number, but not connecting,
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फ़ण्टूश 🦊 (@funtooshx) reported.@ViCustomerCare works far better than its capacity in the rural areas unlike Jio who always trouble customers citing different lame reasons like dense vegetation around the house area etc. Jio's 5g is worse than any 4g network in India. I'm using the primary connection as Vi.
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FATEH KING🔥 (@IM_FATEH_KING) reportedI want to PORT My Number From @ViCustomerCare to @JioCare Because jio has more strong network in NCR Now a days, Vi Sucks.... Never Doing Recharge Now iN @ViCustomerCare bye bye
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Brahman bandhu (@BrahmanBandhu1) reported@ViCustomerCare Don't ever opt for @ViCustomerCare i am facing internet speed issues from past 2 months , they don't give a f about it
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Walter White (@SHeisenbergg) reported@ViCustomerCare @jagograhakjago please help
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@ViCustomerCare Stop sending scripted replies. Use the screenshot, CAF no. or transaction ID I already shared to verify the payment amount & last payment date. Real support solves issues, not copy-paste replies. This is exactly why #AI will replace bad support first. #VI #customerhelp