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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala

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Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 14 days ago
Cochin Phone 18 days ago
Cochin Internet 1 month ago
Cochin Internet 1 month ago
Cochin Phone 1 month ago
Cochin Internet 1 month ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • vishnuajith310
    Vishnu Ajit (@vishnuajith310) reported from Tripunittura, Kerala

    @VodafoneIN Yes, Vodafone 4g used to be good for me in january.But, last 2 days i've been here,inside my home 4g is super bad.Though used to get high speeds in the beginning.Well, out in the roads too sometimes even gaana app stopped streaming due to slow speed.I'd be glad if u do sumthing.

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN Called 199 - your person says that systems are down since 2 am and requested that I call back after 7 am

  • helplazysam
    Prasanth (@helplazysam) reported from Tripunittura, Kerala

    @VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time

  • kumar_a_n
    Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring

  • shinuantonyms
    ShinuAntony (@shinuantonyms) reported from Cochin, Kerala

    @sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more

  • Prasujith
    Prasujith P K (@Prasujith) reported from Cochin, Kerala

    @VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.

  • DevarajShenoy
    Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala

    @AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.

  • VidyanVineesh
    Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • crize_jon
    J, Christapher (@crize_jon) reported from Tripunittura, Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • shinuantonyms
    ShinuAntony (@shinuantonyms) reported from Cochin, Kerala

    @sharanyaar @VodafoneIN I was in @VodafoneIN , I ported from there bcoz f poor customer care services, so be careful...

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • helplazysam
    Prasanth (@helplazysam) reported from Tripunittura, Kerala

    @VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding

  • priswin
    Priswin Jose (@priswin) reported from Cochin, Kerala

    @VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.

  • Rakz1586
    RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala

    @ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615

  • jagguus
    Jai (@jagguus) reported from Tripunittura, Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

  • jpoomath
    Heightsix (@jpoomath) reported from Chottanikkara, Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • jagguus
    Jai (@jagguus) reported from Tripunittura, Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • Vishnu_NT_
    Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Deepanshu197880
    Deepanshu@Kumar (@Deepanshu197880) reported

    @ViCustomerCare Extremely bad service First I paid a bill of 146 then the bill amount was increased to 296 After that I received a phone bill of 1367 I can't believe this amount extremely poor service and completely unacceptable Very disappointing experience @akshayamoondra worst

  • iamajitpathak
    Ajit Pathak (@iamajitpathak) reported

    Dear @ViCustomerCare, please cancel my port-in request and initiate a refund. While placing the request, I was shown that the SIM would be delivered by 1 July, but that deadline has passed. My UPC expires on 4 July.

  • Rajnees87960632
    Rajneesh Tiwari (@Rajnees87960632) reported

    @ViCustomerCare The VI number provided in the DM belongs to my mother; she uses it on a basic Samsung phone that does not support the internet. Whenever I call home to speak with her, the voice breaks up, making it impossible to have a conversation. I do not require a 5G network; .

  • alone_4evr_
    SYN-SYN/ACK-ACK (@alone_4evr_) reported

    @ViCustomerCare - Folks, need urgent help..I entered wrong PIN and now my SIM is blocked .. unfortunately I dont have any other VI number and now I am in a fix .. plz help

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare I have personally messaged you regarding my problem and I have already sent you multiple mails and called your customer care so many times now. Also, I have messaged you personally also and thinking that you will provide some solution to it. Kindly check your messages.

  • itsrajen
    #Rajen Shah (@itsrajen) reported

    @ViCustomerCare @ViBusinessIndia Zero network of Vodafone from since morning. The issue has become so common that every other day network goes away for sometime.

  • BloggerBrainss
    Prasenjit Das (@BloggerBrainss) reported

    @ViCustomerCare @ViCustomerCare No one can take the service from vi

  • sky_dca
    aakash (@sky_dca) reported

    @ViCustomerCare prashant please check dm ! please help me urgently

  • mail2nmeera
    Common man (@mail2nmeera) reported

    @vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic

  • LifeIsA21347251
    Rashmi Goswami (@LifeIsA21347251) reported

    @ViCustomerCare Third class, customer care support so unprofessional