Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 12 days ago |
|
Cochin
|
Phone | 17 days ago |
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Cochin
|
Internet | 30 days ago |
|
Cochin
|
Internet | 1 month ago |
|
Cochin
|
Phone | 1 month ago |
|
Cochin
|
Internet | 1 month ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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Heightsix (@jpoomath) reported from Chottanikkara, Kerala@VodafoneIN horrible net speed for a postpaid connection. See you, bye!
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Jai (@jagguus) reported from Tripunittura, Kerala@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala@AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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J, Christapher (@crize_jon) reported from Tripunittura, KeralaThanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
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Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala@VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months
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J, Christapher (@crize_jon) reported from Tripunittura, Keralawith the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@AvnishKushwah1 @VodafoneIN Very bad service. No 3g 4g indoor coverage. Very cruel customer care. Very bad
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now
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Jai (@jagguus) reported from Tripunittura, KeralaMy dear @VodafoneIN Why you internet speed is very very slow
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Er.Radheshyam Dhawal (@Rsdhawal2199) reported@ViCustomerCare You admitted the store agent’s error, yet my number 79765XXXXX is still suspended. No incoming/outgoing calls and no resolution. Kindly restore services immediately instead of giving contradictory responses.
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Gaurav Bhalla (@me_gauravbhalla) reported@ViCustomerCare Thanks. I have replied with the information. Please help and resolve.
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Anup (@anup0191) reported@ViCustomerCare no network on all my numbers
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Rashmi Goswami (@LifeIsA21347251) reported@ViCustomerCare Third class, customer care support so unprofessional
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Gurmeet Singh (@GurmeetPwN) reportedSick and tired of the absolute harassment from @vodafoneIN @ViCustomerCare. Your spam callers are barking up the wrong tree. For the 10th time: I DO NOT work with Quidich Innovation Labs. Stop ******* calling me. Disgusting, predatory customer service.
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Vishal Shah (@shahvishall) reported@ViCustomerCare not able to start profile Tunes pls Solve the problem
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Faiq (@iFaiqN) reportedHello Team @ViCustomerCare, I am facing a network issue in my area for the last 2–3 hours. Issues faced: • Internet is not working properly despite full 4G+ signal showing on my phone. • During calls, my voice is not reaching the other person.
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kirketer (@saadkastic) reported@ViCustomerCare what happen man, don't you wanna give service for the amount that I am paying? The internet is struggling for the past few days. Multiple complaints have been raised via VI app but of no use. I think jio is getting better reception in my locality
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Common man (@mail2nmeera) reported@vodafoneIN_Fdtn @ViCustomerCare Ordered a SIM on 12 June and paid ₹955. No one contacted me for delivery. Today (19 June) I received a message saying the order was cancelled and a refund will be processed. How can you cancel an order without contacting the customer? Poor servic
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Divyesh Vala (@DivyeshValaRjt) reported@ViCustomerCare no network at Dhutarpar Gujarat PIN 361130. Repeated issue. Kindly do needful.