Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
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Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 16 days ago |
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Cochin
|
Phone | 18 days ago |
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Cochin
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Internet | 19 days ago |
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Cochin
|
Internet | 21 days ago |
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Cochin
|
Internet | 1 month ago |
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Cochin
|
Internet | 2 months ago |
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Amit Barman (@AmitBar44919806) reported from Cochin, Kerala@VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala@AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
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Akhil Sreekumar (@editorakhil) reported from Tripunittura, Kerala@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time
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Jai (@jagguus) reported from Tripunittura, KeralaMy dear @VodafoneIN Why you internet speed is very very slow
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN Called 199 - your person says that systems are down since 2 am and requested that I call back after 7 am
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piyush gaur (@lobsang1979) reported from Tripunittura, KeralaWaiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic
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Sijo Antony (@cjoantony) reported from Nanthiattukunnam, KeralaAfter merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive
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Ajay Anand (@AJ_KOOL78) reported from Tripunittura, Kerala@VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify
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J, Christapher (@crize_jon) reported from Tripunittura, KeralaThanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@AvnishKushwah1 @VodafoneIN Very bad service. No 3g 4g indoor coverage. Very cruel customer care. Very bad
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?
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Priswin Jose (@priswin) reported from Cochin, Kerala@VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Prasujith P K (@Prasujith) reported from Cochin, Kerala@VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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hirenkumar (@armyguy_hk) reported@Rahul_ChauhanX @ViCustomerCare They won't give solution. They will only ask to DM but after that they will run away from customer concern.
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sanjay chopra (@sanjaychopra) reported@ViCustomerCare what if i cancel jio port request , how u put me in family plan if one number is still under jio
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Arvind Pratap Yadav (@iarvindofficial) reported@ViCustomerCare My phone has 5G support, but I'm only getting 3G or 4G speeds. Why is this happening, and when will this problem be fixed? I've been having this problem for a while, and it's still showing 3G speeds. Am I using a free SIM card? And you guys say it's a 30-day recharge,
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Dharmendra Kumar (@dharamhbtik) reported@SidharthKourav @ViCustomerCare is totally fraud, never go with #VI they have worst customer support services and lot of hidden charges in the bill, no good OTT subscription and many more issues which you will come to know once you will use it. I am using VI since last 1 month and tired of it
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Bruce Patel (@BruceWayne_42) reportedYeah... Keypad phones don't use data. Atleast think about the poor. @airtelindia @reliancejio @ViCustomerCare
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Satyabrata Moharana (@BindassPAPU) reported@ViCustomerCare As per mails and calls that should be delivered within 72 hours which means today I am supposed to get the same. Now it's about 7 PM, 12th Aug still no communication on delivering the SIM. What kind of service ?
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Arvind Pratap Yadav (@iarvindofficial) reportedI have been using the same Vodafone SIM card for about 10 years—now rebranded as Vi. However, for the past 2–3 years, I have been facing severe issues: network drops during calls and frequent loss of internet connectivity. Even when I purchase a 5G recharge plan, @ViCustomerCare
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🔥 (@Socialservice_C) reportedDear @ViCustomerCare I am writing to raise a complaint regarding my Vi mobile number 8681885162. I did not recharge the SIM for around 40 days. After that, the SIM was activated, but now when I try to recharge, the available plans are showing as “Invalid”.
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare Please consider this my final request for a proper resolution. I need action, not another “please wait” message. Complaint Ref: 4-189834810908
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Sourabh Sharma (@Sourabhkikral) reported@ViCustomerCare I did a ₹299 recharge on 16-07-2026 and another recharge on 30-07-2026. However, my plan is showing expired .Why hasn't the queued recharge activated? Please look into this and resolve the issue urgently. #ViHelp #ViCustomerCare