Vodafone Idea (Vi)

Vodafone Idea (Vi) Outage Report in Ernākulam, State of Kerala

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Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vodafone Idea (Vi) Outage Chart in Ernākulam, State of Kerala 01/17/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Phone (18%)

    Phone (18%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ernākulam, State of Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin and Maradu.

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City Problem Type Report Time
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Internet
IndiaCochin Total Blackout
IndiaCochin Internet
IndiaCochin Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vodafone Idea (Vi) Issues Reports Near Ernākulam, State of Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • RaghavendraShny Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, State of Kerala

    @ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.

  • RaghavendraShny Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, State of Kerala

    @ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately

  • Rakz1586 RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, State of Kerala

    @ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    @VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI

  • lobsang1979 piyush gaur (@lobsang1979) reported from Tripunittura, State of Kerala

    Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN

  • jpoomath Heightsix (@jpoomath) reported from Chottanikkara, State of Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • liz_ninan Liz Ninan (@liz_ninan) reported from Tripunittura, State of Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    My dear @VodafoneIN Why you internet speed is very very slow

  • editorakhil Akhil Sreekumar (@editorakhil) reported from Tripunittura, State of Kerala

    @ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....

  • VidyanVineesh Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, State of Kerala

    @VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown

  • crize_jon J, Christapher (@crize_jon) reported from Tripunittura, State of Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • jineshnair_85 Jinesh Nair (@jineshnair_85) reported from Kadungalūr, State of Kerala

    @swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic

  • kumar_a_n Deepak Kumar (@kumar_a_n) reported from Tripunittura, State of Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

  • jagguus Jai (@jagguus) reported from Tripunittura, State of Kerala

    @VodafoneIN pathetic service. No incoming no outgoing no internet.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • susantasaha26 susanta saha (@susantasaha26) reported

    @ViCustomerCare never seen a worst customer service like VI . Customer service associate not able to answer any single query. Going to port out tomorrow

  • hmarwahahs HarbeerSingh Marwahaभारतीय (@hmarwahahs) reported

    @ViCustomerCare Kindly let me know as to whether your company will survive,as shri Kumar mangalam has asked the PMO to help out the company in this financial crisis which is beyond the company capabilities.If it's so then what would happen to the employees and subscribers

  • Samrata22136206 🇮🇳SamratAshok🇮🇳 (@Samrata22136206) reported

    @ViCustomerCare Content of 2nd SMS is "Dear Customer, Your vodafone SlM e-kyc Pending Documents. Call Vodafone helpline No 9903112136 immediately. Your Mobile no. Will be stopped 24hr." Header or number is +918436388884 Timing of SMS is 11:23 HRS, 31 July 2021

  • PriyankNagpal Priyank Nagpal (@PriyankNagpal) reported

    @ViCustomerCare Launch any special plan for customers there are no data no balance only service validity for long time like 180 days or 365 days.

  • NirmalDebNath8 Nirmal DebNath (@NirmalDebNath8) reported

    @ViCustomerCare From the last 7 days vi network is down . Internet speed is too slow unable to excess.

  • DRxAbhi29 DRxAbhi (@DRxAbhi29) reported

    i have recharged with VI 299 pack as per benefits i have not received any sms links for zee5 activation Could you please help!! @ViCustomerCare @DoT_India @TRAI

  • Samrata22136206 🇮🇳SamratAshok🇮🇳 (@Samrata22136206) reported

    @ViCustomerCare Content of SMS "Dear! Your sim documents verification is pending please contact quickly customer care 08388033297 your service will be hold within 24 hours. Thank you" Number or header is +917586923449 Time of SMS is 17:14, 03 August 2021

  • AshishMisra1974 Ashish Misra (@AshishMisra1974) reported

    @ViCustomerCare You all are not eligible and capable to solve the network issue, just bcoz of poor service all the corporate offices have discarded vodafone, slowly slowly public is also discarding you. Idea merged but no new setup was fixed to manage the load, soon you will loose all customers.

  • subusrk subrato sarkar (@subusrk) reported

    @ViCustomerCare why your service is so poor when I complain about data speed you solve it and after some days it happen again n again, I think you force your customer for move to another operator....

  • JUSTICEFORY0U Gareeboo ka Twit-ter (@JUSTICEFORY0U) reported

    @ViCustomerCare Very worst services & network speed