Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 7 days ago |
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Cochin
|
Phone | 9 days ago |
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Cochin
|
Internet | 10 days ago |
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Cochin
|
Internet | 13 days ago |
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Cochin
|
Internet | 1 month ago |
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Cochin
|
Internet | 1 month ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Sijo Antony (@cjoantony) reported from Nanthiattukunnam, KeralaAfter merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive
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J, Christapher (@crize_jon) reported from Tripunittura, Keralawith the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Jai (@jagguus) reported from Tripunittura, Kerala@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Ajay Anand (@AJ_KOOL78) reported from Tripunittura, Kerala@VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more
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Prasujith P K (@Prasujith) reported from Cochin, Kerala@VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.
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Amit Barman (@AmitBar44919806) reported from Cochin, Kerala@VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding
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😎 APK அர்னால்டு 🏋️ (@mrajesh90) reported from Tripunittura, Kerala@VodafoneIN, I have never seen this much bad network in kerala in the past 2 months. Whoever using Voda is complaining that the network is worst. But still nothing happens to improve. This makes to change the provider.. Disappointed with your service.. 😔
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, KeralaSuch a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.
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RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now
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Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala@AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.
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Vishnu Ajit (@vishnuajith310) reported from Tripunittura, Kerala@VodafoneIN Yes, Vodafone 4g used to be good for me in january.But, last 2 days i've been here,inside my home 4g is super bad.Though used to get high speeds in the beginning.Well, out in the roads too sometimes even gaana app stopped streaming due to slow speed.I'd be glad if u do sumthing.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Priswin Jose (@priswin) reported from Cochin, Kerala@VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Shubu (@Shubham94428667) reported@ViCustomerCare I sended you all details you asked for i hope you will resolve this issue asap
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Dharmendra Kumar (@dharamhbtik) reported@Akshay725312967 @reliancejio Thanks bro, I was using Jio but as a prepaid and broadband user because at my place there was not work coverage issue, but as I moved out from there , I will definitely try once I complete 90 days in @ViCustomerCare . No one wants this #VI ****
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Harpreet singh Bandesha ਹਰਪ੍ਰੀਤ ਸਿੰਘ ਬੰਦੇਸ਼ਾ (@hpsjournalist) reportedNeed e sim for prepaid plz help @ViCustomerCare
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Naren (@Narendra1590) reported@ViCustomerCare Could you please help me with esim?
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𝔅𝔢𝔢⁷ 💜 | ᵏʰⁿ (@euphoriapathy) reported@ViCustomerCare what is it with your internet?? It doesn't fully work until midnight.. I've complained a hundred times already so don't ask for the details.. and just do something about the damn internet because this thing ain't even loading a picture on this app.!!
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PARAG SAXENA (@SaxenaParag20) reported@ViCustomerCare Very poor network in my home at ultima lifestyle near Savita hospital wagodia road Vadodara, 390019. In my rooms or hall I am not able to use Internet properly.
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naman. (@SRKzKabir) reported@ViCustomerCare My Vi internet is extremely slow and practically unusable. Despite having an active plan, the service is seriously disappointing. Fix this network/data issue immediately.
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Manoj Satapathy ମନୋଜ ଶତପଥୀ🇮🇳 (@manoj_satapathy) reported@ViCustomerCare Instead of calling me, why don’t you simply deliver the SIM to me, why do a new customer has to chase you for 2 days. Do you want a new customer to experience this. Please you need to seriously introspect.
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Dharmendra Kumar (@dharamhbtik) reported@ViCustomerCare after activating IR Services for which you charge extra 149+18% GST I am not able to use the numbers, no service still coming, you dumb agent did troubleshooting and raised ticket and resolution time is 7 August. I have to pay TDS by tomorrow if I fail wll u pay?
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Rehan (@itsmeRehanR) reported@ViCustomerCare @ViCustomerCare i haven't heard back anything from anyone on the resolution