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Vodafone Idea (Vi)

Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala

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Full Outage Map
  • Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vodafone Idea (Vi). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Phone 21 days ago
Cochin Phone 23 days ago
Cochin Internet 24 days ago
Cochin Internet 26 days ago
Cochin Internet 1 month ago
Cochin Internet 2 months ago

Community Discussion

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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • editorakhil
    Akhil Sreekumar (@editorakhil) reported from Tripunittura, Kerala

    @ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....

  • Vishnu_NT_
    Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala

    @VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.

  • vishnuajith310
    Vishnu Ajit (@vishnuajith310) reported from Tripunittura, Kerala

    @VodafoneIN Yes, Vodafone 4g used to be good for me in january.But, last 2 days i've been here,inside my home 4g is super bad.Though used to get high speeds in the beginning.Well, out in the roads too sometimes even gaana app stopped streaming due to slow speed.I'd be glad if u do sumthing.

  • RaghavendraShny
    Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala

    @ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

  • anaz_ka
    Anaz (@anaz_ka) reported from Tripunittura, Kerala

    @VodafoneIN are you guys serious about my network issue. Its more than a year since my first complaint..

  • jpoomath
    Heightsix (@jpoomath) reported from Chottanikkara, Kerala

    @VodafoneIN horrible net speed for a postpaid connection. See you, bye!

  • crize_jon
    J, Christapher (@crize_jon) reported from Tripunittura, Kerala

    Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.

  • anisharavind
    Anish Aravind (@anisharavind) reported from Tripunittura, Kerala

    @VodafoneIN Called 199 - your person says that systems are down since 2 am and requested that I call back after 7 am

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • cjoantony
    Sijo Antony (@cjoantony) reported from Nanthiattukunnam, Kerala

    After merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive

  • shinuantonyms
    ShinuAntony (@shinuantonyms) reported from Cochin, Kerala

    @sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?

  • kumar_a_n
    Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala

    @VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.

  • Prasujith
    Prasujith P K (@Prasujith) reported from Cochin, Kerala

    @VodafoneIN Error! No Network found

  • liz_ninan
    Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala

    @VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?

  • priswin
    Priswin Jose (@priswin) reported from Cochin, Kerala

    @VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.

  • Rakz1586
    RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala

    @ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615

  • kumar_a_n
    Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala

    Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.

Vodafone Idea (Vi) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rachita_Menon
    Rachita Nair Menon (@Rachita_Menon) reported

    @ViCustomerCare @ViCustomerCare please check your DM and resolve my problem

  • Mr_clicker__
    Mr Nik (@Mr_clicker__) reported

    @ViCustomerCare @grok I have contacted the customer care, but no one is giving me a proper response, and the store staff are also refusing to take responsibility. This number is very important for my business and is actively used for marketing purposes.

  • imohammedtalha
    Mohammed Talha (@imohammedtalha) reported

    @ViCustomerCare What has changed, Vi? Please clarify. I even sent someone to a Vi Store, where I was told that the issue was happening because my prepaid balance was low. Based on their advice, I did an additional ₹200 recharge, and I already had around ₹170 balance.

  • zubairdiesel
    zubair ahsan (@zubairdiesel) reported

    @ViCustomerCare i was asking about my invoice since 5 aug … called a multiple times though on twitter too .. got the replies to wait for the resolution still no resolve so far … are you going to send it or not ?? pathetic customer care experience..

  • sangramGkwd
    SANGRAM GAIKWAD (@sangramGkwd) reported

    @ViCustomerCare When an existing customer renews the same recharge plan, why don't you specifically mention which benefits have been excluded compared to the previous plan? By not disclosing this, you are essentially misrepresenting the benefits.

  • swetakasat
    Sweta (@swetakasat) reported

    @JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?

  • Javed_Newton
    JAVED (@Javed_Newton) reported

    @Madein_MH @ViCustomerCare Network delays like that really test patience during simple calls

  • MunassarKhan
    Munassar Khan (@MunassarKhan) reported

    Please investigate the network issue at my location, provide a proper resolution, and reopen my complaint. @ViCustomerCare Part 3

  • gautam_lavakush
    Lavkush Gautam (@gautam_lavakush) reported

    @ViCustomerCare your network is very poor, Please improve your network quality.

  • Pradip8834
    Pradip Patil (@Pradip8834) reported

    @ViCustomerCare OMG 😲 u really take this seriously again ? Take a rest in my case bcoz u r 2 much seriously in my case. Remember ??? Happy to help you?