Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 8 days ago |
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Cochin
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Internet | 14 days ago |
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Cochin
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Internet | 28 days ago |
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Cochin
|
Phone | 1 month ago |
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Cochin
|
Internet | 2 months ago |
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Cochin
|
Internet | 2 months ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more
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Sijo Antony (@cjoantony) reported from Nanthiattukunnam, KeralaAfter merging with Idea, Vodafone became the worst service provider in India. @VodafoneIN @Idea #needbetterservive
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Vishnu NT (@Vishnu_NT_) reported from Cherai, Kerala@VodafoneIN Getting worst service from Vodafone for the last couple of months at Ernakulam , No speed for 4g network , even 3g and 2g are faster than 4g when we change the network to 3g only or 2g Only .Customer care executives always say please wait 2days for the past few months
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now
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Jai (@jagguus) reported from Tripunittura, Kerala@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI
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Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala@AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN I was in @VodafoneIN , I ported from there bcoz f poor customer care services, so be careful...
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RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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J, Christapher (@crize_jon) reported from Tripunittura, Keralawith the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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Ajay Anand (@AJ_KOOL78) reported from Tripunittura, Kerala@VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
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J, Christapher (@crize_jon) reported from Tripunittura, KeralaThanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
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😎 APK அர்னால்டு 🏋️ (@mrajesh90) reported from Tripunittura, Kerala@VodafoneIN, I have never seen this much bad network in kerala in the past 2 months. Whoever using Voda is complaining that the network is worst. But still nothing happens to improve. This makes to change the provider.. Disappointed with your service.. 😔
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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Amit Barman (@AmitBar44919806) reported from Cochin, Kerala@VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Sureka (@ManojSurekaa) reported@ViCustomerCare Sorry to say ,due to your team negligence my work is being hampered,phone banking,etc due to net not working properly n signal also
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Manodwip Kundu (@manodwip) reportedHello @ViCustomerCare, I am from Indas, Bankura, 722205. Need to know is your team working or in vacation? In my area neither we can do call nor use internet almost three days continuously. My ongoing pack is Rs. 398 can you extend the validity till the days you out of service?
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utpal senapati (@Utpal_90) reported@ViCustomerCare Again Network Issue started from last 3 Days .kindly check @ViCustomerCare
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Amit Gupta (@youammu89) reported@ViCustomerCare Again, No service No Bill
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Taashi Thukral (@taashi2crawl) reported@vicustomercare horrendous service. cannot even get to your customer care agents to lodge a complaint. the ai agent just keeps repeating the same thing. no internet or cellular service since 12 hours now!!!
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JAGANNATH MISHRA (@jmishra11) reported@ViCustomerCare I have not received any solution for this
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Kishan _⚓ (@KishanS69501862) reported@ViCustomerCare How many more complaint numbers do I need before you actually fix the problem? Since 22 June 2026, all I have received are excuses and new waiting dates My recharge is being wasted while the network remains unusable. Stop delaying and resolve the issue immediately
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GOWTHAMAN VINAYAGASUNDARAM (@gowthamV86) reported@ViCustomerCare Everytime We order the Sim online you Vi making us wait for more than a week and finally without any responsibility saying that our Order was cancelled and for refund have to wait for another 10 working days. So better stop online sim service providing system😡😡
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Ashoke Das🙏 (@AshokeDas95) reported@ViCustomerCare So, is there really no way for VI to help with this number? I am making such a strong request because I urgently need this number. 🙏
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HanuM@n (@Remopeter) reported@ViCustomerCare Someone named Gayatri called me know asking what is the issue. Id suggest you and your team to research on customers existing complaints, recent ones before calling them. This lady had such a irresponsible and egoistic attitude to not even acknowledge the feedback I gave.