Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Phone | 30 days ago |
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Cochin
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Phone | 1 month ago |
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Cochin
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Internet | 1 month ago |
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Cochin
|
Internet | 1 month ago |
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Cochin
|
Internet | 2 months ago |
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Cochin
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Internet | 2 months ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Ealias (@Ealias9) reported from Udayamperoor, Kerala@AvnishKushwah1 @VodafoneIN Very bad service. No 3g 4g indoor coverage. Very cruel customer care. Very bad
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN your team seem to be devising conflicting rationale to harass customers - in attempt to cover up technical glitches during International roaming. No solution in sight after 2 months now
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Anaz (@anaz_ka) reported from Tripunittura, Kerala@VodafoneIN are you guys serious about my network issue. Its more than a year since my first complaint..
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Akhil Sreekumar (@editorakhil) reported from Tripunittura, Kerala@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
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J, Christapher (@crize_jon) reported from Tripunittura, KeralaThanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding
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Ajay Anand (@AJ_KOOL78) reported from Tripunittura, Kerala@VodafoneIN I requested for plan downgrade red_international to Red_iphone_forever I guess by mistake you downgraded my network to 3G from 4G. Pls rectify
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Heightsix (@jpoomath) reported from Chottanikkara, Kerala@VodafoneIN horrible net speed for a postpaid connection. See you, bye!
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Prasujith P K (@Prasujith) reported from Cochin, Kerala@VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.
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Vineesh Vidyan (@VidyanVineesh) reported from Tripunittura, Kerala@VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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Devaraj Shenoy (@DevarajShenoy) reported from Tripunittura, Kerala@AshikajsRN3 @VodafoneIN @VodafoneKerala @VodafoneIN if this is the customer service you want me to get in, in the last week, then I would have to think otherwise.
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, KeralaSuch a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.
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Priswin Jose (@priswin) reported from Cochin, Kerala@VodafoneIN Last month, one guy who said to be from Vodafone came to our office to check the range quality inside our building. I don't think there was any other measures taken to rectify the issue. Need much better actions to be taken from your side. Otherwise you will lose more customers.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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SAM SOVERIGN (@SamSoverign) reported@ViCustomerCare @TRAI @DoT_India Dipika, I am not DMing. The issue is public. Vi numbers are being used for marketing calls. Asking for my number does not disconnect the spam numbers. Take action publicly and confirm it here.
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Ameya (@ameyathinks) reportedIs postpaid mandatory while porting to Vodafone idea? Your Naupada Thane customer service center guys insisted @ViCustomerCare
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Shhubhaam Chaudhary (@Shubhuchuodhary) reported@ViCustomerCare 72 hours passed and 4-5 customer calls later, only template lines received with zero commitments kept. Order ID: DCHD26082610651 is unacceptable. Cancel my order and process a full refund of ₹365 immediately. Registering a formal NCH complaint next.
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Khushal Vandriya (@KhushVandariya) reported@ViCustomerCare You are fooling the customer no connectivity are working well
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sameer taware (@sameertaware5) reported@Airtel_Presence @ViCustomerCare can you please provide me information of how do I port bcz airtel doesn't give a damn about a postpaid user
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Ansh Pateriya (@PateriyaAnsh) reported@ViCustomerCare @airtelindia @ViCustomerCare Stop calling me just to ask the same questions again. I have explained the situation repeatedly. I don't need another scripted apology or MNP tutorial. Your representative ****** up the process. YOU FIX IT. PORT MY NUMBER.
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Devendra (@Devendr05429343) reported@ViCustomerCare @ViCustomerCare why your team not update on my issue ..approx 3 days complete but no update..ok tomorrow vi number port in Airtel.
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Ansh Pateriya (@PateriyaAnsh) reported@ViCustomerCare I submitted a port-out request days ago to move my Vi postpaid number to Airtel postpaid. Airtel SIM has already been delivered, yet Vi hasn’t deactivated my connection, leaving me unable to use the new SIM. Customer support has been of absolutely no help.
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Omkar Prasad (@omkarp524) reported@ViCustomerCare Why did you close the complaint? As still I am facing the same issue. Nobody has been visited to the location shared by me.
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Shalabh Malaviya (@antzgomarching) reported@JioCare I am facing serious issues in Jio network. Not able to make or receive calls. It's a nightmare to raise complaint. @ViCustomerCare need help in porting two Jio number to Vodafone Idea network.. possible?