Vodafone Idea (Vi) Outage Report in Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 07: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Phone | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Total Blackout | |
| Cochin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, State of Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Raghavendra Shenoy
(@RaghavendraShny) reported
from
Tripunittura, State of Kerala
@ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Raghavendra Shenoy
(@RaghavendraShny) reported
from
Tripunittura, State of Kerala
@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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RAKESH KUNNATH
(@Rakz1586) reported
from
Tripunittura, State of Kerala
@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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Akhil Sreekumar
(@editorakhil) reported
from
Tripunittura, State of Kerala
@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
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Jinesh Nair
(@jineshnair_85) reported
from
Kadungalūr, State of Kerala
@swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
@VodafoneIN pathetic service. No incoming no outgoing no internet.
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
@VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.
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Vineesh Vidyan
(@VidyanVineesh) reported
from
Tripunittura, State of Kerala
@VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
My dear @VodafoneIN Why you internet speed is very very slow
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piyush gaur
(@lobsang1979) reported
from
Tripunittura, State of Kerala
Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN
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Heightsix
(@jpoomath) reported
from
Chottanikkara, State of Kerala
@VodafoneIN horrible net speed for a postpaid connection. See you, bye!
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J, Christapher
(@crize_jon) reported
from
Tripunittura, State of Kerala
with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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J, Christapher
(@crize_jon) reported
from
Tripunittura, State of Kerala
Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan Thakur
(@mchandanthakur) reported
Even after jio giving the best service and offer I was a loyal postpaid customer of @ViCustomerCare from long time but after experiencing bad service from Goregaon West Vodafone Gallery I am switching now to @reliancejio #worstserviceofvodafone #vodafonegoregaon #vigoregaon
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Himanshu Pichhavadiya
(@himanshup1905) reported
Worst service by @ViCustomerCare! Just got a new postpaid connection 2 weeks ago. Today it’s showing emergency calls only after your verification call this morning. Was told to expect another call, now no network at all! Please fix this ASAP. #VI #VodafoneIdea
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Aalok Mishra
(@aalokmishra55) reported
@ViCustomerCare what the hell is this, your app is showing my plan will end today by 11.59 pm then too I am unable to use service, which kind of scam is this ,if I have a valid recharge then why you failed to provide service @TRAI
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Dr. Shashank Singhal
(@1990_singhal) reported
Fraud companies can never change @ViCustomerCare @TRAI @GoI_MeitY
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अभिजीत रॉय़
(@Abhitheweber) reported
@ViNewsOfficial again low signal, only 1 or 2 bars are showing. Getting late to connect any call.... Area- 799254, Sripur, Dharmanagar, North Tripura . @ViCustomerCare pls check and develop this, we're facing problem.
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आयकर दाता!
(@AnkurTewari1008) reported
@ViCustomerCare How about a simulation excercise for your customer care. Head .You are travelling abroad and you have no network even after paying 3K for pack.What should the customer do?You come back to India and find no network ,what should the customer do?
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Myth
(@X__Myth) reported
Ported from Airtel to Vi on 3rd, now stuck with no service on both SIMs. No update, no info on status. @ViCustomerCare @Airtel_Presence — what’s going on?
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Amazon Help
(@AmazonHelp) reported
@DEVSHETH17 @ViCustomerCare @DEVSHETH17 We're sorry to know your Prime Video subscription is on hold. Please reach out to network provider for further assistance. Thank you for your understanding. -Sadrushya
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ATAUR RAHMAN
(@ATAURRA92416745) reported
@ViCustomerCare I am till facing using at same location not received any update from your team side why such inferior service by you
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Saurabh
(@Saurabh16200211) reported
@ViCustomerCare I am using the sim since last 6 years from last 1 month net is not working properly no network sometimes my daily GB are getting waste do something and give my 1 month daily bg otherwise I am changing my sim.