Vodafone Idea (Vi) outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Vodafone Idea (Vi) generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- Internet (44%)
- Total Blackout (33%)
- E-mail (11%)
- Phone (11%)
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Total Blackout | 8 days ago |
|
Cochin
|
Internet | 8 days ago |
|
Cochin
|
18 days ago | |
|
Cochin
|
Phone | 21 days ago |
|
Cochin
|
Internet | 23 days ago |
|
Cochin
|
Internet | 24 days ago |
Community Discussion
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Vodafone Idea (Vi) Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Deepak Kumar (@kumar_a_n) reported from Tripunittura, Kerala@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN I was in @VodafoneIN , I ported from there bcoz f poor customer care services, so be careful...
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Anish Aravind (@anisharavind) reported from Tripunittura, Kerala@VodafoneIN No one seems to know what has HRM happening - although it’s been over 2 months since these system errors started occurring
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Anaz (@anaz_ka) reported from Tripunittura, Kerala@VodafoneIN are you guys serious about my network issue. Its more than a year since my first complaint..
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?
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Amit Barman (@AmitBar44919806) reported from Cochin, Kerala@VodafoneIN what kind of service you guys providing, it's ridiculous, not able to reach any customer care after several try from Vodafone and non Vodafone number. my number is 9846644112, I need call back on bill issue. If you guys don't call me with in 24 hrs then I will port my
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN one Direct Message yesterday, no reply from your end, after seeing your quick response was impressed but it go down again, later don't tweet like no response or followup so closing etc .. anyway thankyou for responding
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Prasujith P K (@Prasujith) reported from Cochin, Kerala@VodafoneIN You have done nothing other than simply replying with the templates. Every complaints begins like this. Customers raise their issue. You will ask them to DM the details. Next few days You will say " we are working". Finally you will end, saying you have done the max.
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Liz Ninan (@liz_ninan) reported from Tripunittura, Kerala@Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.
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ShinuAntony (@shinuantonyms) reported from Cochin, Kerala@sharanyaar @VodafoneIN @airtelindia This s the main problem of customer care, they will tell us they will do somthings but nothing will be done. Different executives are responding for our problems, so that they will do the first step, then the other came in and do the same. But nothing more
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J, Christapher (@crize_jon) reported from Tripunittura, Keralawith the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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RAKESH KUNNATH (@Rakz1586) reported from Tripunittura, Kerala@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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😎 APK அர்னால்டு 🏋️ (@mrajesh90) reported from Tripunittura, Kerala@VodafoneIN, I have never seen this much bad network in kerala in the past 2 months. Whoever using Voda is complaining that the network is worst. But still nothing happens to improve. This makes to change the provider.. Disappointed with your service.. 😔
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Raghavendra Shenoy (@RaghavendraShny) reported from Tripunittura, Kerala@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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Heightsix (@jpoomath) reported from Chottanikkara, Kerala@VodafoneIN horrible net speed for a postpaid connection. See you, bye!
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Prasanth (@helplazysam) reported from Tripunittura, Kerala@VodafoneIN @VodafoneIN I have DM to you days before, no use, I port my phone to another provider, this the major problem with #Vodafone customer service, past 10 day no solution for outgoing calld and network issue, but bill will generate on time
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Akhil Sreekumar (@editorakhil) reported from Tripunittura, Kerala@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Nitten G (@SimplyNG24) reported@ViCustomerCare No, it was not feedback. I was explaining the issue. You did not even note the address where I am facing network problems. The call got disconnected because the network disappeared. And you did not show the courtesy to call back on my alternate num #VodafoneIdea
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🧘ओशो हिल विजडम 🧘 (@OshoHillWisdom) reportedDear @ViCustomerCare @ViBusinessIndia I buy a new postpaid sim , but last 1 day no network no calling , As a result, I am unable to either call Customer Care or raise a complaint. @TRAI
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Sai Charan Arikala (@SaiArikala) reported@ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Motherchud slove my problem not ******* ****
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Santanu Chatterjee (@Santanu2015Cap) reported@ViCustomerCare This is a potential hazard as emergency calls cannot get through as well. What if someone lands in trouble and wants to call us? That also won't be possible as incoming gets stopped.
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Abhishek Rathore (@iABSRathore) reported@ViCustomerCare help
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Ngulom_karlo (@themandes1) reported@ViCustomerCare Im the one using this SIM and paying for all recharges, so why can’t you verify it with my documents? I don’t even know the original owner or whether he is still alive. nowWhat is the logic in asking for someone else’s documents in this situation? Please resolve this issue urgent
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Mohit Malik (@MohitMalik0999) reportedI accidentally recharged my number even though my existing plan is already valid till June. The recharge was done just now. I kindly request you to please cancel this recharge and process a refund. (+91 9899939274) @ViCustomerCare
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Vinit Mehra (@itsvinitmehra) reported@ViCustomerCare @ViCustomerCare: Activated International Roaming for 24 hrs via customer care. Charged again the next day without consent.Told it got “auto-renewed”? I was in India. No usage. Reverse the charge & stop forced auto-renewals, scoundrel & fraud activities. #ConsumerRights #Telecom
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Nitten G (@SimplyNG24) reported@walunjganesh28 @ViCustomerCare @DoT_India Which area? There was a similar network outage for more seven hours yesterday, in #Katraj #Pune