Vodafone Idea (Vi) Outage Report in Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Vodafone Idea Limited d/b/a Vi is an Indian telecom operator with its headquarters based in Mumbai and Gandhinagar. Vodafone Idea, also known as Vi, is a pan-India integrated GSM operator offering 2G, 4G, 4G+, VoLTE, and VoWiFi services.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of Vodafone Idea (Vi) reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Vodafone Idea (Vi)
Vodafone Idea (Vi) is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vodafone Idea (Vi) users through our website.
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Internet (41%)
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Total Blackout (38%)
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Phone (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent Vodafone Idea (Vi) outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Phone | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vodafone Idea (Vi) Issues Reports Near Ernākulam, State of Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Raghavendra Shenoy
(@RaghavendraShny) reported
from
Tripunittura, State of Kerala
@ViCustomerCare, @VodafoneGroup Please help me port out. Getting this error when UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.
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Raghavendra Shenoy
(@RaghavendraShny) reported
from
Tripunittura, State of Kerala
@ViCustomerCare @shibanikashyap @Hungama_com Provide a better network first.
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RAKESH KUNNATH
(@Rakz1586) reported
from
Tripunittura, State of Kerala
@ViCustomerCare hi, I recently recharged my prepaid connection with 199 plan which has 2gb per day for 24 days.. My data balance shows 0. Can u help me out.. my VI no is 9846572615
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Akhil Sreekumar
(@editorakhil) reported
from
Tripunittura, State of Kerala
@ViCustomerCare I notice that you guys providing worst network service in india.. Shame on me because i still using your service... I am planning to port my number to other network... Dear vi users please chenge your network and enjoy the speed of internet....
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Jinesh Nair
(@jineshnair_85) reported
from
Kadungalūr, State of Kerala
@swiggy_in you lost some revenue today, due to India's fastest network @ViCustomerCare Been waiting for otp since 02 hrs. Now @ViCustomerCare will drop in a DM, stating me to explain my grievance, hahaha. Pathetic!!! #vodafoneidea #pathetic
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@Idea @VodafoneIN I had lodged a complaint about a billing problem. But no response so far. Also the bill is always sent to the wrong email.
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
@VodafoneIN I didn't send any request to activate Astro or any other service. But I got a message saying it is active.
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@Idea @VodafoneIN Since I ported to Kerala, Bangalore division is sending me huge bills. What to do? Vodafone customer care ppl don't know anything.
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@VodafoneIN @Idea BTW, once you port from another state, here is no way to contact the old customer service. And Kerala customer service ppl r clueless about Bangalore bills & would keep telling you there is no bill. Is this some scam whereby innocent Vodafone customer s are being cheated?
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Liz Ninan
(@liz_ninan) reported
from
Tripunittura, State of Kerala
@VodafoneIN Once you port a Vodafone number to another state only God can help you. So the guy comes home gives u sim & porting is done. Then the guy takes the remaining amount but u don't get receipt/message. Now Vodafone starts bombarding U with the old bill. Is it a scam?
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
@VodafoneIN pathetic service. No incoming no outgoing no internet.
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
@VodafoneIN I am having issue with your network. Everytime while on call it gets disconnected not one time, many times. Pathetic service you guys are giving. Kindly resolve immediately
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
@VodafoneIN Hey this didn't work, just now I got disconnected from another call. This keeps happening, I have a jio sim card in my phone which works perfectly fine. So you can't say it's the problem with my phone. @TRAI
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Deepak Kumar
(@kumar_a_n) reported
from
Tripunittura, State of Kerala
Such a poor experience @VodafoneIN @Idea , unable to hear voice, poor call quality, disconnects @TRAI, at least two tries need to speak to someone. Heavily diaappointed.
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Vineesh Vidyan
(@VidyanVineesh) reported
from
Tripunittura, State of Kerala
@VodafoneIN They started another plan to cheat the customer and eat customers money. #vodafonecheat #horriblenetwork @VodafoneIN
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Jai
(@jagguus) reported
from
Tripunittura, State of Kerala
My dear @VodafoneIN Why you internet speed is very very slow
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piyush gaur
(@lobsang1979) reported
from
Tripunittura, State of Kerala
Waiting at a Vodafone store for queries.Been waiting for 20 minutes as they say server is down.Surprising 😂😂 No wonder @VodafoneIN
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Heightsix
(@jpoomath) reported
from
Chottanikkara, State of Kerala
@VodafoneIN horrible net speed for a postpaid connection. See you, bye!
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J, Christapher
(@crize_jon) reported
from
Tripunittura, State of Kerala
with the Red 399 plan and taxes have been paying nearly 500₹ per month for your service which is in maintenance half the time, finaly decided to opt out thanks to @VodafoneIN #Vodafonedown
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J, Christapher
(@crize_jon) reported
from
Tripunittura, State of Kerala
Thanks to @VodafoneIN network service is still not restored after nearly 6 hrs, "its ok everyone having the same issues" that waht I got from your CS rep.
Vodafone Idea (Vi) Issues Reports
Latest outage, problems and issue reports in social media:
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Anand
(@Andy11571) reported
@ViCustomerCare Mobile data + Voice network down in Pune Sinhgad road area, please check.
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Shital
(@imalwayskhush) reported
@ViCustomerCare Unable to call on landline, reporting this since 2yrs but no resolution
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IMDG Code Compliance Centre
(@CodeImdg) reported
@ViCustomerCare @ViCustomerCare Your International Roaming doesn't work in the Philippines. I lost money by buying 2 IR packs. Remove Philippines option from your IR packs so others need not face the same issue
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भारती 🔱
(@rg_see) reported
@ViCustomerCare Hi my issue has been resolved. You can stop calling me.
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Varinder Singh
(@Varinde84465998) reported
@ViCustomerCare a complaint was raised regarding network connectivity but even after resolving I not able to use my internet #happytohelp I’m not impressed by this solution
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Dinesh Kumar
(@dinesh_rut) reported
@ViCustomerCare How much you will pay me for this overdue of service restoration? Will you extend my validity for 1 month? Where is justice to the consumer? Please answer.
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Dinesh Kumar
(@dinesh_rut) reported
@ViCustomerCare But tell me one thing. Once I converted my number post to pre after clearing all dues and also recharge it for 365 days plan then why my no. was blocked on only Rs. 95 dues from postpaid. Now after paying dues service should restore within 4 hours. Now 2p hrs pas. How much
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Dinesh Kumar
(@dinesh_rut) reported
@ViCustomerCare Dear VI team. I am havinh a very bad experience from VI. I converted my Postpaid 7834918456 to prepaid. Clear all postpaid dues. My prepaid no. blocked saying postpaid dues of around Rs. 90. I paid yesterday at 1430 but still my number blocked.
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Varinder Singh
(@Varinde84465998) reported
@ViCustomerCare a day has gone and still my Internet not working I think I have to port my sim to other if this did not solved
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ishan singh
(@Inshansingh1) reported
Dear @ViCustomerCare , Incase if you are wondering why are you loosing customer. Few days ago my sim stopped working, I went to the vi shop , they refused stating that relationship manager is not there , all they had to do was give a new sim but I understood and went on.