Vodafone Idea (Vi) Outage Report in Parvati Post office, State of Mahārāshtra

@ViCustomerCare I just briefed the issue I hope you will take it forward to it database end to resolve the issue

Ajeeb Dastan Hai Yeh You can not call 🤙 to a #bsnl number from #vodafoneidea sim In 2023 📱. It simply say number invalid. @BSNL_UKD say the problem @ViCustomerCare and vice versa. @DoT_India #bsnlvi

@ViCustomerCare WTF Call Dropping From last 48 hours … Whats the issue …???

When they put your call on hold @ViCustomerCare plays the following message “Thank you for being on hold. Our advisor will connect with you shortly”   without even a single breath in between. Sufficient to get irritated and make the customer hang up. Nice trick!

@ViCustomerCare since we have initiated number port out request we are getting 4-5 calls daily in this regard. Stop this harassment immediately. @DoT_India @TRAI please take a note. Number porting is resulting in harassment from the service provider.

@ViCustomerCare 4 days and I am still waiting. Now you will charge me for late payment. Is this your MO to loot customers and make additional money? Wonder how long you guys take for more complicated issues. @DoT_India

Another high standard set by @ViCustomerCare India. Got a replacement with an assurance of reactivation inn3 hrs...but it's only 10hrs and customer care, vi stores and vi mini stores refused to help.

@ViCustomerCare Looks like you didn't read my Tweet properly and jumped to the conclusion too soon. I said I am already suffering because of your network on 1 out of 2 SIMs.

Looks like @Airtel_Presence is absent too. Already suffering because of @ViCustomerCare calling network on the other SIM so can't knock their door for the 2nd SIM.

@ViCustomerCare I don't have any issue.

@ViCustomerCare @ViBusinessIndia I have a corporate plan for my company Textcraft and have been facing a lot of service issues and billing issues (charged for services not provided, wrong calculation of bill amounts as per provided breakup). Been trying to communicate via email

Shifted from @airtelindia to @ViCustomerCare and than to @JioCare but the network issue and the internet issues remain the same. The services are so pathetic. Just tierd with these private service providers. Never their customer resolves issues, only copy paste replies #trai

@ViCustomerCare Issue Resolved

Dear @ViCustomerCare Please see DM and resolve issue

@ViCustomerCare #fail #poorservice My husband has been your customer for > 15 yrs. On Monday your centre deactivated his sim during plan change. Now we are stuck. Unable to convert or port. @AshwiniVaishnaw . NO HELP. We remained with you when network was bad. Now . ..

@ViCustomerCare Worst service, dumb people sitting there, without resolving my query they made me pay for the unused services, ******* cheap pigs

@ViCustomerCare my data is not working properly, it is very unstable today, Not working and i need to switch off my fon again n again.

@rmstakkar @ViCustomerCare Very disappointed with the service provided by your team, I am raising this issue since May 2020. Still the issue stands unresolved. Mr Takkar your attention will be highly appreciated. Your team is unable to understand the system issue with my number

Hope someone literate from your team understands the complaint andresolves it, hope there is no stupid person who will call and speak the scripted answers. It dosent work for evry customer so be customer oriented and not script oriented, be human n no robots @ViCustomerCare #scam

I request you people first train your team with complete product knowledgable and than keep them working on your customer support team @ViCustomerCare #vodafoneindia #Vodafone and why should customer pay for unsed service of your? Will you or your owner pay for unsed service??

@ViCustomerCare Dear Team, My Number is not working. Number already mentioned in your DM. Please let me know for any further information. Thank You 🙏

What is wrong with your network @ViCustomerCare . So many call drops. Any solution to this?

@ViCustomerCare pathetic service by vodafone unable to send msg or receive it despite calling customer care. What sort of scam u guys are running tactics to avoid people porting to other operators by blocking outgoing messages?

@DoT_India @AshwiniVaishnaw For last 2 years I am constantly making complaint to @ViCustomerCare .they are saying they know the issue but wasting my time and money and not giving the resolution and closing the SR . They knew new site is required but they are solving it do needful

I got a VI sim in emergency. Linked it to my bank account, it's not even a week and the sim card gets disabled. No network and @ViCustomerCare is not even replying to DMs or tweets.

Is this how you treat your old customers ? This is unreal. This number has been with me for more than Ten years now, so you can understand it's importance for me. Please look into this matter asap. @ViCustomerCare

@ViCustomerCare worst customer service,my sim card not working no one help

@ViCustomerCare I've shared my mobile number via DM. I'm also wondering, if Vi personnel cannot track the status of service numbers; what's the point in providing them to people like me? May I interpret 'service request tracking' as an eyewash mechanism?

@ViCustomerCare shubham call me 9919**0909 us due date is 8th Feb it's important for me this number bill payment done by my side but can u tell me after done this payment my previous issue is cleared

@ViCustomerCare issue resolved. Thanks for this prompt service.