Vodafone Idea (Vi) Outage Report in Mahadevapura, Bangalore Urban, State of Karnataka

Can you guys please help me out @ViCustomerCare. Because I called on 199 they are saying that my number won’t be available for eSim feature as it is Idea sim. But I’vent selected specifically regarding the service provider. I’ve only purchased it from VI. So why is this happening

It is time for me to migrate to another network I think @ViCustomerCare

Having an extremely poor customer care experience with @ViCustomerCare. Have had hassles at multiple levels from getting a new sim to my transition to the family pack. Your representatives from the Basaveshwarnagar store are not responding.

@ViCustomerCare For more than 8 years we are having problems of signals in our house. Once inside all your signal bar goes blank. Using 4G is a dream. Despite several complaints your company has failed miserably to address this issue. Is your technology so outdated or is it sheer contempt

@ViCustomerCare I am not getting OTP on my vi phone number can u please help

@ViCustomerCare what does it take to provide a better network in a city like Bangalore? Being a postpaid customer & paying hefty bills that you charge is not able to get proper network and 4G data. What are you guys doing? At this age and time your network sucks!

@ViCustomerCare Replied. Please sort out the internet issue...

@ViCustomerCare Shared the details, not too hopeful about the quality of response or resolution. The Vodafone stores need to be closed as they are practically useless. The only thing they apparently deliver in store are new/replacement sim cards, nothing else!

@ViCustomerCare When will I get a call from your team. No further action had been taken from your side. I'm totally exhausted with these replies. Also raised complaints have been closed without any resolution as i checked in the VI app.

I'm a postpaid user of VI. Total 6 Connections of VI i'm having. Monthly @ViCustomerCare charged very high amount for their worst service. Vi added so many VAS from their side and charged it on customers. You charged so much but at least give some service. Hight disappointed.

@ViCustomerCare You guys are a joke!!! A new connection??? After our last awful experience with your international roaming scam, and your pathetic customer care, the new connection we’ll be looking for next will be anything BUT Airtel 🙏🏼🙏🏼🙏🏼

@reliancejio @ViCustomerCare What the hell happened to you 4G network in Bangalore? It’s really pathetic and disgusting. Please do something 🙏

@ViCustomerCare Hi .. I am paying 299/- every month and I am not getting proper net service .. And I tried to lodge a complaint and your service number 198 is not taking input as I mentioned in the tweet .

The greatness of VI customer service is that their complaint number 198 is not taking input by the customer .. Where should I complain about the complaint number ? @VodafoneIdeaIN @ViCustomerCare

@ViCustomerCare such a pathetic network from vodafone. In emergency if you want to call someone using vodafone network then vodafone make sure that the call can not be connected...

@ViCustomerCare your network is irritating. Calls not getting connected and greeting dropped. Pathetic

@ViCustomerCare Abe jhaant ke teetar - network sahi kar do. I've a lot of issues with reception. Now people who're calling me tell me that my number is not reachable. I'm seriously thinking to port to @airtelindia Or @reliancejio

@ViCustomerCare No more a VI customer now. Ported to airtel. Thanks for trying to resolve the complaint since last 3 years. Improve in terms of your outward communications (sms, calls) to customers, helpdesk quality, network and other things. @DoT_India @TRAI involving you here

What is wrong with the network today @ViCustomerCare I am not getting proper data today.

@ViCustomerCare @BandBajaateRaho @ViCustomerCare, The issue is not resolved. 5 days without any network whatsoever!

Still no resolution from @ViCustomerCare ... Pathetic @VodafoneGroup @ViBusinessIndia

@ViCustomerCare Dear Team, My Number is not working. Number already mentioned in your DM. Please let me know for any further information. Thank You 🙏

What is wrong with your network @ViCustomerCare . So many call drops. Any solution to this?

@ViCustomerCare pathetic service by vodafone unable to send msg or receive it despite calling customer care. What sort of scam u guys are running tactics to avoid people porting to other operators by blocking outgoing messages?

@DoT_India @AshwiniVaishnaw For last 2 years I am constantly making complaint to @ViCustomerCare .they are saying they know the issue but wasting my time and money and not giving the resolution and closing the SR . They knew new site is required but they are solving it do needful

I got a VI sim in emergency. Linked it to my bank account, it's not even a week and the sim card gets disabled. No network and @ViCustomerCare is not even replying to DMs or tweets.

Is this how you treat your old customers ? This is unreal. This number has been with me for more than Ten years now, so you can understand it's importance for me. Please look into this matter asap. @ViCustomerCare

@ViCustomerCare worst customer service,my sim card not working no one help

@ViCustomerCare I've shared my mobile number via DM. I'm also wondering, if Vi personnel cannot track the status of service numbers; what's the point in providing them to people like me? May I interpret 'service request tracking' as an eyewash mechanism?

@ViCustomerCare shubham call me 9919**0909 us due date is 8th Feb it's important for me this number bill payment done by my side but can u tell me after done this payment my previous issue is cleared