Vodafone Idea (Vi) Outage Report in Puttennahalli, Bangalore Urban, State of Karnataka

Can you guys please help me out @ViCustomerCare. Because I called on 199 they are saying that my number won’t be available for eSim feature as it is Idea sim. But I’vent selected specifically regarding the service provider. I’ve only purchased it from VI. So why is this happening

It is time for me to migrate to another network I think @ViCustomerCare

Having an extremely poor customer care experience with @ViCustomerCare. Have had hassles at multiple levels from getting a new sim to my transition to the family pack. Your representatives from the Basaveshwarnagar store are not responding.

@ViCustomerCare For more than 8 years we are having problems of signals in our house. Once inside all your signal bar goes blank. Using 4G is a dream. Despite several complaints your company has failed miserably to address this issue. Is your technology so outdated or is it sheer contempt

@ViCustomerCare I am not getting OTP on my vi phone number can u please help

@ViCustomerCare what does it take to provide a better network in a city like Bangalore? Being a postpaid customer & paying hefty bills that you charge is not able to get proper network and 4G data. What are you guys doing? At this age and time your network sucks!

@ViCustomerCare Replied. Please sort out the internet issue...

@ViCustomerCare Shared the details, not too hopeful about the quality of response or resolution. The Vodafone stores need to be closed as they are practically useless. The only thing they apparently deliver in store are new/replacement sim cards, nothing else!

@ViCustomerCare When will I get a call from your team. No further action had been taken from your side. I'm totally exhausted with these replies. Also raised complaints have been closed without any resolution as i checked in the VI app.

I'm a postpaid user of VI. Total 6 Connections of VI i'm having. Monthly @ViCustomerCare charged very high amount for their worst service. Vi added so many VAS from their side and charged it on customers. You charged so much but at least give some service. Hight disappointed.

@ViCustomerCare You guys are a joke!!! A new connection??? After our last awful experience with your international roaming scam, and your pathetic customer care, the new connection we’ll be looking for next will be anything BUT Airtel 🙏🏼🙏🏼🙏🏼

@reliancejio @ViCustomerCare What the hell happened to you 4G network in Bangalore? It’s really pathetic and disgusting. Please do something 🙏

@ViCustomerCare Hi .. I am paying 299/- every month and I am not getting proper net service .. And I tried to lodge a complaint and your service number 198 is not taking input as I mentioned in the tweet .

The greatness of VI customer service is that their complaint number 198 is not taking input by the customer .. Where should I complain about the complaint number ? @VodafoneIdeaIN @ViCustomerCare

@ViCustomerCare such a pathetic network from vodafone. In emergency if you want to call someone using vodafone network then vodafone make sure that the call can not be connected...

@ViCustomerCare your network is irritating. Calls not getting connected and greeting dropped. Pathetic

@ViCustomerCare Abe jhaant ke teetar - network sahi kar do. I've a lot of issues with reception. Now people who're calling me tell me that my number is not reachable. I'm seriously thinking to port to @airtelindia Or @reliancejio

@ViCustomerCare No more a VI customer now. Ported to airtel. Thanks for trying to resolve the complaint since last 3 years. Improve in terms of your outward communications (sms, calls) to customers, helpdesk quality, network and other things. @DoT_India @TRAI involving you here

What is wrong with the network today @ViCustomerCare I am not getting proper data today.

@ViCustomerCare @BandBajaateRaho @ViCustomerCare, The issue is not resolved. 5 days without any network whatsoever!

@ViCustomerCare At night after 12am, facing huge problem while using internet. Though it's showing 4g on my phone. But cannot surf even the smallest searches on net. Sometimes it says no network. Facing this f-ing issue, for the last 2 nights. Get this solved asap. Eager req. 🙏🏼

@ViCustomerCare Due to my complaint my service withdrawn. Very worst network ever I seen. @ViCustomerCare down.

.@ViCustomerCare the Vodafone network hasn't recovered from the glitch 2 days back. Not that it was evertl stellar but now WhatsApp calls don't work, regular calls keep fading and dropping. Is there any hope for us or should we migrate.

@ViCustomerCare very bad service.Num purchased from PREMIUM service and after 20 days your company disconnect my phone.

Since last two days I'm not getting proper network. Please solve the problem as soon as possible 🙏 @ViCustomerCare

@ViCustomerCare there is no call back received from your end. You guys always serving poor customer services. I raised it 2 days back but no call back shame on ur service I need call from ur end as I m getting call n msg from ur end

@ViCustomerCare new problem faced i recharged my secondary number of vi Rs 599 on Vi app money was debited and recharge not done 😑 ab @ViCustomerCare aap kuch sahayta kar sakte he ya 599 Rs Bhul Jau?

@ViCustomerCare Please do. It is very embarrassing to take any work related calls on Vi network. Thanks!

@VodafoneGroup in my area the network connection goes offaround 12:30Am till the morning on daily basis i don't know if vi doing this or the owner of the network tower but the problem has to be fixed ASAP.I am a student i have to study late at night @ViCustomerCare @VodafoneGroup

@ViCustomerCare Why are my messages to 1900 being blocked? Tried many times, never works