Vodafone Idea (Vi) Outage Report in Morwadi, Pune Division, State of Mahārāshtra

@ViCustomerCare I just briefed the issue I hope you will take it forward to it database end to resolve the issue

Ajeeb Dastan Hai Yeh You can not call 🤙 to a #bsnl number from #vodafoneidea sim In 2023 📱. It simply say number invalid. @BSNL_UKD say the problem @ViCustomerCare and vice versa. @DoT_India #bsnlvi

@ViCustomerCare WTF Call Dropping From last 48 hours … Whats the issue …???

When they put your call on hold @ViCustomerCare plays the following message “Thank you for being on hold. Our advisor will connect with you shortly”   without even a single breath in between. Sufficient to get irritated and make the customer hang up. Nice trick!

@ViCustomerCare since we have initiated number port out request we are getting 4-5 calls daily in this regard. Stop this harassment immediately. @DoT_India @TRAI please take a note. Number porting is resulting in harassment from the service provider.

@ViCustomerCare 4 days and I am still waiting. Now you will charge me for late payment. Is this your MO to loot customers and make additional money? Wonder how long you guys take for more complicated issues. @DoT_India

Another high standard set by @ViCustomerCare India. Got a replacement with an assurance of reactivation inn3 hrs...but it's only 10hrs and customer care, vi stores and vi mini stores refused to help.

@ViCustomerCare Looks like you didn't read my Tweet properly and jumped to the conclusion too soon. I said I am already suffering because of your network on 1 out of 2 SIMs.

Looks like @Airtel_Presence is absent too. Already suffering because of @ViCustomerCare calling network on the other SIM so can't knock their door for the 2nd SIM.

@ViCustomerCare I don't have any issue.

@ViCustomerCare @ViBusinessIndia I have a corporate plan for my company Textcraft and have been facing a lot of service issues and billing issues (charged for services not provided, wrong calculation of bill amounts as per provided breakup). Been trying to communicate via email

Shifted from @airtelindia to @ViCustomerCare and than to @JioCare but the network issue and the internet issues remain the same. The services are so pathetic. Just tierd with these private service providers. Never their customer resolves issues, only copy paste replies #trai

@ViCustomerCare Issue Resolved

Dear @ViCustomerCare Please see DM and resolve issue

@ViCustomerCare #fail #poorservice My husband has been your customer for > 15 yrs. On Monday your centre deactivated his sim during plan change. Now we are stuck. Unable to convert or port. @AshwiniVaishnaw . NO HELP. We remained with you when network was bad. Now . ..

@ViCustomerCare Worst service, dumb people sitting there, without resolving my query they made me pay for the unused services, ******* cheap pigs

@ViCustomerCare my data is not working properly, it is very unstable today, Not working and i need to switch off my fon again n again.

@rmstakkar @ViCustomerCare Very disappointed with the service provided by your team, I am raising this issue since May 2020. Still the issue stands unresolved. Mr Takkar your attention will be highly appreciated. Your team is unable to understand the system issue with my number

Hope someone literate from your team understands the complaint andresolves it, hope there is no stupid person who will call and speak the scripted answers. It dosent work for evry customer so be customer oriented and not script oriented, be human n no robots @ViCustomerCare #scam

I request you people first train your team with complete product knowledgable and than keep them working on your customer support team @ViCustomerCare #vodafoneindia #Vodafone and why should customer pay for unsed service of your? Will you or your owner pay for unsed service??

@ViCustomerCare I have reverted in DM please respond at the earliest. We need to close this issue. Appreciate the efforts 👍

@ViCustomerCare couldn't login on VI app from past 4-5 days. Either OTP comes after 10 mins or the app displays server down/ no internet

@ViCustomerCare Don't buy vi card their service is like ****.. I bought a new Sim card from authorised vi centre. Now this card is not showing any signal and when I go to vi care centre in city mall 1 kalol-382721 gandhinagar(Gujarat). He is saying sir this is defective Sim but I cannot help u

@ViCustomerCare Your teams on call are mentioning that eSIM QR Code generation is not working for the entire Mumbai circle and this issue will be resolved in 7 days. None of this is being shared over a formal communication from your end and you want me to have patience!

@ViCustomerCare Hi, @ViCustomerCare it's been a week now and the problem is still not resolved !

@ViCustomerCare Your customer service team at the Vi Store in Thane, MG Road (Shera) makes a customer feel as if he has committed a crime by even visiting and asking for help .. The response for everything is, write an email, I cannot do anything! (1/2)

@ViCustomerCare .. Can you please stop the daily harassment of plan upgrade... Why can't I use 3 Numbers in a plan of 4.. if this is concern please advise i will port to other service providers.

@ViCustomerCare My phone number keep getting charged for VAS without any confirmation from my side. Also i am going to port to another service provider since i don't have any network at my house. Please let me know if the top up amount balance can be refunded.

@ViCustomerCare what kind of service you are providing. Each day after 11 a.m., your network likes snail. If i tried to complain, it says, "Please check internet." When other applications are working and VI app doesn't work. I have never seen this kind of fluctuation.

@ViCustomerCare due to Pathetic Service I switched to other network but still last bill before Portout is only for 15 days...High bill but poor service @VodafoneGroup