You Broadband Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
@IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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Vasu Dev Roy Patnaik
(@VasuPatnaik32) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again
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Pramodh Das
(@pramodhdas12) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Ayub Mohammad
(@ayubmohammad) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband : we are calling to your customer care for support. No one responded.
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Parth Bhalodi
(@parth_bhalodi) reported
@youbroadband - my internet is offline since 6 days and your customer care is the most inefficient and pathetic ever.. Nikunj from ur team don’t have escalation matrix, superiors to tackle escalated request, timeline for open issues #Shameful #CustomerService #customerexperience
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Atul Choudhary
(@AtulTeche) reported
@youbroadband Your services in Nashik Area are frequently down whenever there is power cut . Why dont you have power backup for fiber limes?.Service is pathetic considering we cant put service request in frequent outage situation.
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KPG17
(@KumarGunaware) reported
@ReheSamay @youbroadband If you keep on emailing their @youbroadband customer care, eventually they will block or spam your email ID. I complaint 12 times to their higher authority and customer care and they ******* blocked my Email ID.
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Pruthvijeetsinh Rana
(@pruthvijeetsinh) reported
Very disappointed from @youbroadband service. From 11th may my wifi is not working, I have registered complaint using @youbroadband app and also talk with customer care but still problem is not resolved. As I am working from home I need wifi on urgent basis. Please resolve ASAP.
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Adarsh
(@aadiwe) reported
@youbroadband The company will meet a terrible fate if this keeps on. Mark my words. The complaint I made yesterday was closed without even calling me.
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Riccha Dabhade
(@RichaD2012) reported
If @youbroadband cares, then why are we receiving such disappointing service. Been a week since we've got the connection and it's been shut for almost all of it. #wififailed
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Priya Jaiswal
(@Priyajaiswar) reported
@youbroadband But 1st in customer harrasement. You doesn't even deserve the 1.5 star rating on Google. Wish I had an option for rating 0 and below. Out of 24 hrs in a day the internet doesn't work for 20 hrs and the rest of the time it works worst than 2G.
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Akash Bundela
(@akash_bundela19) reported
@youbroadband I am very disappointed with the service you are providing, commitment given by executive is fake, I had raised multiple requests in past and in all my request I got answer they will come to address it in 24Hours but no one come in any requests. My account no 1987489
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Akshay Kumar
(@akshayn73) reported
@ViCustomerCare No relevant information shared on DM please share the details here cuz your whole @youbroadband team is incapable of resolving the issue… taking 50MBPS charge and providing 0MBPS speed #Shameless #incapable #irresponsible
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Dr Kazumi Gondalia
(@kazumigondalia) reported
@youbroadband Worst network ever.. hope nobody take this wifi network ever.