You Broadband Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (71%)
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Wi-fi (24%)
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Total Blackout (6%)
Community Discussion
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You Broadband Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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KUPPILI. HEMANTH
(@hemansterxops) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Do you ever care about customer grievance...useless broadband seriously...useless
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Pramodh Das
(@pramodhdas12) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
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kalyan
(@kalyankv86) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband : we are calling to your customer care for support. No one responded.
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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Ayub Mohammad
(@ayubmohammad) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.
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Vasu Dev Roy Patnaik
(@VasuPatnaik32) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
@IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Singh
(@BanarasiChhora) reported
@youbroadband Pathetic Service. There is no internet from the last 12-13 days, talked many times to customer support but there is no positive response, the technician is not coming to repair. Actually, you are making customers fool.
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Murty
(@Murty67976040) reported
@youbroadband I forwarded a message 3 days ago to u regarding a complaint about payment issue.but no reply from u.plz respond.I shared my account number and registered mobile number with you
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Ankit Desai
(@AnkitDe54666980) reported
@MadYoubroadband @youbroadband useless provider with 0 customer service experience @vodafoneIN_Fdtn you have selected wrong partners they will ruin your market because of poor customer service experience
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devesh
(@devesh66800856) reported
@youbroadband its been 24 hrs Broadband is not working .why it is taking ao long u to do repair work?.if u cant repairs plz refund my money
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Harish Nair
(@HarishN52562235) reported
@youbroadband Shittiest service ever! Your people in Pune keep following up when it’s time to collect money for the package, but disappear after the payment! For a 10-minute job, the technician made me wait for 4 hrs & decided to not show up at all! Won’t recommend it to anyone!
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समकालीन प्रकाशन Samkaleen Publication
(@samakaleen) reported
Our Internet service has been down for the last three days. Therefore, office work is closed. We made a phone call. But there was no response. We have already registered complaint and followed up several times, but in vain. Nobody showed up. @youbroadband
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Ashish Rathi
(@AshRathi) reported
@youbroadband Facing multiple problems with renewals. Your service executives close complaints without checking with customer. Is this your standard practice? Poor customer service
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Sharvashish Das
(@sharvashish) reported
Part 3: Their ground operators claim YouBroadband is only prioritizing new connections/customers over servicing requests of existing customers. It is really frustrating. I had 5 months of service left, of which 2 months is already gone. @youbroadband
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Anupam Jain
(@AnupamJ87947870) reported
@youbroadband my connection not work since last 2 months. No one ready to provide solutions. Following u customer for same. Very bad service.
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Kenobii
(@lazy_kenobii) reported
from
Rājkot, State of Gujarāt
Thanks @youbroadband for never coming back with resolution. Its been 10days now since no internet!