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You Broadband outages and service status in Visakhapatnam, Andhra Pradesh

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  • You Broadband generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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You Broadband Issues Reports Near Visakhapatnam, Andhra Pradesh

Latest outage, problems and issue reports in Visakhapatnam and nearby locations:

  • VasuPatnaik32
    Vasu Dev Roy Patnaik (@VasuPatnaik32) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again

  • saik74322
    saikiran (@saik74322) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience

  • HoneyRo98967126
    HoneyRose (@HoneyRo98967126) reported from Vishākhapatnam, Andhra Pradesh

    🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network

  • hemansterxops
    KUPPILI. HEMANTH (@hemansterxops) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband Do you ever care about customer grievance...useless broadband seriously...useless

  • ayubmohammad
    Ayub Mohammad (@ayubmohammad) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.

  • RNVKREDDY_
    RESAPU NARENDRA VAMSI KRISHNA REDDY (@RNVKREDDY_) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems

  • AlexChristie199
    Alexander Christie (@AlexChristie199) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042

  • pramodhdas12
    Pramodh Das (@pramodhdas12) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.

  • kvgraphy1
    Vithal Bhargav (@kvgraphy1) reported from Vishākhapatnam, Andhra Pradesh

    Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back

  • timmalachanakya
    Datschanu (@timmalachanakya) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553

  • kvgraphy1
    Vithal Bhargav (@kvgraphy1) reported from Vishākhapatnam, Andhra Pradesh

    @IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today

  • kalyankv86
    kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband : we are calling to your customer care for support. No one responded.

  • knv9599
    KNV SATYANARAYANA (@knv9599) reported from Vishākhapatnam, Andhra Pradesh

    @youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • pateldeep559
    Deep Patel (@pateldeep559) reported

    @youbroadband Net not working since two months no response

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • DSharma3108
    Rock Mani (@DSharma3108) reported

    @youbroadband @ViCustomerCare My internet connection is not working from 14th to 21st April.I have already registered a complaint 7 days back but the issue is still unresolved and @youbroadband has failed miserably in rectifying the issue.

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

  • VivekMa01813244
    Vivek Maurya (@VivekMa01813244) reported

    @youbroadband what was issue happening i faced worst exp with that coonection still i am thinking why i am take a connection from your because everytime connection failed sometimes wifi issue and your team also not reply our complaint please i want my refund otherwise i have to

  • PratikVirda
    pratik virda (@PratikVirda) reported

    @youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…