You Broadband Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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E-mailProblems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (71%)
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Wi-fi (24%)
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Total Blackout (6%)
Community Discussion
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You Broadband Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Shailendrasinh Gohil
(@ishailgohil) reported
Dear @youbroadband if you can't provide good service to customers and timely solution to your frequent outrage please stop taking new connections and renewals. no connectivity since last 2 days and customer care gives only one fixed answer "there is an outrage in your area"
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Anil K Nayak
(@TheAnilNayak) reported
@Airtel_Presence a customer moved from @youbroadband hoping your fiber will not drop connections won’t drop frequently, and that’s so true .. It does not drop because it does not even connect at the first place & your installation engineer is not honest , so does your support
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Nilesh Modi
(@nileshcmodi) reported
@youbroadband Very bad experience. I applied for shifting of connection and paid shifting charges before 7 days. Still no engineer has contact me. During inquiry at local office, no proper answer or commitment was given. Once I become customer they avoid me giving priority.
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Manthan Bhatt
(@manthanbhatt) reported
@ViCustomerCare I have even talked to person name Mr. Chirag(Sr. Manager) from Ahmedabad office. He disconnect my call when I asked for solution. You are providing mental stress since 15 days. Took my money in advance and now no proper response only Mental Stress provided.Pathetic. @youbroadband
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Ashish Bhattacharya
(@bhatta_agd) reported
@youbroadband #Youbroadband is down for the whole day today at both of my locations. It's probably game over folks You demonstrated how a service entity could run for years without a dedicated customer care! No helpline,No email. Perhaps you're waiting for #JioFiber to take over
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M.N.SHAH
(@MNSHAH18) reported
@youbroadband my 3m subscription got stopped in 20 days. When I made complaint. No response till it solved my subscription got expired but no refund made till today. Beg for adjust also got wasted.@JagoGrahakJago_
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Manthan Bhatt
(@manthanbhatt) reported
@ViCustomerCare I have even talked to person name Mr. Chirag(Sr. Manager) from Ahmedabad office. He disconnect my call when I asked for solution. You are providing mental stress since 15 days. Took my money in advance and now no proper response. Pathetic. @youbroadband
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Devendar Reddy vitta
(@devendar_vitta) reported
@youbroadband dear all citizens of India, this you broadband internet connection not working properly and this people are not responsible for our money and time which we are paying for the service. Finally this people are cheating the customers,call centerpeoplealso won't respond
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Mohan Rajana
(@mohanrajana) reported
@iPranav7 @youbroadband Have no connectivity since 3 p.m. yesterday.. they are not sure when it would be restored. And as there is frequent outage I've asked for immediate termination and refund of balance. I get to hear that plan charges can't be refunded (for the days I have not taken service).
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Manthan Bhatt
(@manthanbhatt) reported
@ViCustomerCare Your so called Tech Team is not capable of solving issue since 15 days. They are still counting the starts. I have called thousands of time and done mail also but none of your authority is looking into this matter and you are loosing your valuable clients. @youbroadband