You Broadband Outage in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh

@youbroadband Do you ever care about customer grievance...useless broadband seriously...useless

@youbroadband : we are calling to your customer care for support. No one responded.

@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again

@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.

@youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.

@IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today

Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back

@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.

🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network

@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553

@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience

@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042

@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems

Hey @youbroadband , such a pathetic service and response from the executives. It's been more than a day since the downtime. I have so many important works and all are pending. Who is gonna pay for that? I wanna give up my connection.

@youbroadband I was using ACT fiber not found any single complain in last 4 years .But unfortunately I changed my service from ACT to You broadband buy trust since day one so many service issues. Very pathetic service .No proper customer service .

@youbroadband cares? It has been 6th day since my relocation request. Theres 0 communication. 2 failed attempts to connect to customer care. Your local representative is not useful. You wont be refunding semi-annual paid amount either. So what's the point of using such ISP?

@youbroadband it's been over a week I have been complaining. Issue is not resolved. Give me my money back total scam

@youbroadband worst services...frequent drops in calls...

@youbroadband Your technician team is worst having bad behaviour in Hyderabad ramanthapur.they stolen my money

@RajivLochV @youbroadband Its the most pathetic BB services in the market, never fall in trap

@ViCustomerCare @youbroadband anybody manage the YB handle ? These guys don't seem to 'care' about customer complaints. Its been > than 16 hr and still no information on resolution and pathetic YB app still showing 8 PM 4 Aug resolution time, not allowing to register complaint.

@youbroadband Internet connectivity is interrupted for more than 3 hours now in Wadgaon Sheri area Pune. The in-app notification still mentioning that issue would be resolved by 8 PM. Pls resolve the connectivity asap and update the app with correct ETA for resolution

@youbroadband Wow glad that someone has finally responded, seems like finally you’ve wakn up from long deep sleep and found that one of your customers was facing issue!!!