You Broadband Outage Report in Visakhapatnam, Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Visakhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (9%)
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TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Visakhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Ayub Mohammad
(@ayubmohammad) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
@IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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Vasu Dev Roy Patnaik
(@VasuPatnaik32) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again
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Pramodh Das
(@pramodhdas12) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Anirban Ghosh
(@AnirbanGhoshh) reported
@youbroadband The customer care executives do not have the necessary training and skills to handle queries
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Anirban Ghosh
(@AnirbanGhoshh) reported
@youbroadband I suggest replacing ur customer care executives with robots..coz they have same answer to all questions, "We will look into it, we will get back to you, please trust us, we cannot give you further information"
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Nihar Shah
(@nihar22) reported
@youbroadband : You don't care about your customers anymore. Thats why @airtelindia is taking away your customers with better plans, service and speed.
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dustin v
(@Dutxxx) reported
@youbroadband you need to update the way your engineers operate. Internet is the need of the hour and your engineers simply cannot wrap up their workday at 5.30pm. There is no outage in my area yet my connection is not working. Your call centre has very Ltd responses......#1
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Yash Pawar
(@pawary6) reported
@youbroadband I have experienced internet issue from last 1 week. Everyday I call your customer care for resolve my query. Very much disappointed with your service. As I currently WFH. SO resolve my query ASAP.
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Mallikaa Patel
(@mallikaapatel) reported
@youbroadband it's sad to know such a big services have such limited technical expertise. Your team is unable to solve small issue like frequent disconnections of wifi. Can anyone give direction here?
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Abrar Shaikh
(@abx2512) reported
@TRAI can we ask for refund if the internet service is not working properly. At times it days entire day to restart the service @youbroadband
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dustin v
(@Dutxxx) reported
@youbroadband to ask for an OTP where they will behave like they did the entire world a favor. I don't know whether this tweet makes sense to you guys at all.. but it's highly disappointing after 6 years using your service nothing has changed. Close down customer service ....#3
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S H A N
(@an0ndr0x) reported
@youbroadband To do all the above things in an effective way. You as youbroadband has to provide stable connectivity instead of bringing down the internet whenever you want without prior update.
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Priyank Patel
(@Priyank48809884) reported
@AkiKulkarni @youbroadband Youbroadband is the worst internet service provider. The day before yesterday, I registered complaint regarding frequent disconnectivity issue and asked engineer to visit at my home. No engineer came to see the problem and app reflected that my ticket was cancelled.