You Broadband outages and service status in Visakhapatnam, Andhra Pradesh
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Datschanu (@timmalachanakya) reported from Vishākhapatnam, Andhra Pradesh@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@youbroadband : we are calling to your customer care for support. No one responded.
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KUPPILI. HEMANTH (@hemansterxops) reported from Vishākhapatnam, Andhra Pradesh@youbroadband Do you ever care about customer grievance...useless broadband seriously...useless
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saikiran (@saik74322) reported from Vishākhapatnam, Andhra Pradesh@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
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Alexander Christie (@AlexChristie199) reported from Vishākhapatnam, Andhra Pradesh@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
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Vasu Dev Roy Patnaik (@VasuPatnaik32) reported from Vishākhapatnam, Andhra Pradesh@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again
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Vithal Bhargav (@kvgraphy1) reported from Vishākhapatnam, Andhra Pradesh@IamRohitKGupta @youbroadband This **** is prepaid bro. Anyways only 4 days left. Getting another ISP connection today
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RESAPU NARENDRA VAMSI KRISHNA REDDY (@RNVKREDDY_) reported from Vishākhapatnam, Andhra Pradesh@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
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KNV SATYANARAYANA (@knv9599) reported from Vishākhapatnam, Andhra Pradesh@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Ayub Mohammad (@ayubmohammad) reported from Vishākhapatnam, Andhra Pradesh@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.
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Vithal Bhargav (@kvgraphy1) reported from Vishākhapatnam, Andhra PradeshHey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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HoneyRose (@HoneyRo98967126) reported from Vishākhapatnam, Andhra Pradesh🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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Pramodh Das (@pramodhdas12) reported from Vishākhapatnam, Andhra Pradesh@youbroadband Team, trying to contact you guys from 2 days on cust care#, number says doesn't exist. YOU Broadband-Account No-2030499 There is no service in Murali Nagar, Visakhapatnam from past 2 days.. please restore.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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bahudurapu batasari (@_mitochondri0) reportedThere’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband please help
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Rushi Vachhani (@RushiBVachhani) reportedWhy they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care
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Mohammed Aamir (@aamir_maas) reported@youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband Your service not properly Hyderabad Bowenpally.
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Lohit (@Lohit_95) reported@youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!
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ashwinkelkar (@unusualpunekar) reported@youbroadband Hello. I have your internet connection in Pune. Erandwane. You service is horrible, no answers to our calls. The internet is down for 5 days. I am removing your device installed on my roof. I dare you to come and claim it.
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support