You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (56%)
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E-mail (25%)
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Total Blackout (19%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Ahmedabad, Kathua, Vadodara, Kalyān, Pune and Gorakhpur.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
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| Kathua |
Total Blackout | |
| Vadodara |
||
| Kalyān |
Internet | |
| Pune |
Internet | |
| Gorakhpur |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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sshah
(@Hit_corruption) reported
@aparanjape For Pune it is still 90s. Internet sucks and we probably have the worst internet for an "IT hub". Take @youbroadband for example. Horrible service.
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Vishal Anil Ramaiya
(@quotevishu) reported
from
Pune, State of Mahārāshtra
The @youbroadband has not been working since Friday all they have been asking is more and more down time. Pathetic service for over last few months. #Pune @KondhwaTimes #Kondhwa
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Jabez Jeyaraj
(@jabezjeyaraj) reported
Very Bad internet in the town and one of the poor Internet service. @youbroadband
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Nolan Pinto
(@nolanpinto) reported
@youbroadband service in Vashi, Navi Mumbai area is down since afternoon.. Customer Service lines are also not connecting!
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Suhas Shah
(@SuhasSh28640653) reported
@youbroadband after 24 hours no one is attended bery very poor service ac no -2110377. Very bad service
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srinivas akula
(@sriniva64919555) reported
@youbroadband dear CC my issue with power issue not complty resolved . Mr shakar Deshmukh from badodra HO is not picking phone . Do u call this care keeping issue pending for months .
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Usmangani Patel
(@usmanganipatel) reported
@Airlinkcpl Better get @youbroadband at 6899 for the same speed. Your services suck in Surat. No proper support. I would rate you guys BIG ZERO in terms of after sales and service support.
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Rahul Rai
(@RahulRa06845329) reported
@youbroadband I had given request for money refund from April month but from your side you sent me expired cheque and now when I returned it and ask for another your customer care didn't respond every time they told me that your cheque is ready.its already 7 months bt no response
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Rahul Thosar
(@Rahul_Thosar) reported
@youbroadband it is 3rd time this week that service is down for more than 24 hours in #kondhwa #pune. No support from customer care and no update from local technicians. Very disappointed with your service
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Rounak Kale
(@ronyx86) reported
@youbroadband Are doing anything about this, every ticket that is being raised is being closed without any resolution. The issue stated is clear, the internet is intermittent throughout the day and constant disconnections every 5 mins. I have already provided details in DM, request resolution.
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Abhishek Chavan
(@okayabhishek) reported
Paid full connection fees for 5 months in advance to @youbroadband for urgent connection as they promised same day connection. It's been more than a week, everyday the agent keeps assuring it'll be up today! Terrible service, already regretting it.
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Udayeswar
(@Udayeswar_M) reported
@youbroadband can I expect a response for the issue I have raised?
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Amit Karalia
(@AmitKaralia) reported
@youbroadband it’s been 3 days my internet is not working, I have raised multiple requests to rectify but till now nothing action has been taken. Since morning trying to connect with your customer care team but that is also unsuccessful. This is most pathetic service.
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Shen
(@Shen42273311) reported
@youbroadband Pathetic services from you people every second day internet is down!! What the hell is wrong with you ? Am I just free to keep complaining .. one time at office next day home what the heck is wrong ..stop providing internet if you can't manage..
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Ramnish Ranjan
(@RamnishRanjan12) reported
@youbroadband your people has taken money but did not installed service. I am asking recipit but they are not giving
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Rounak Kale
(@ronyx86) reported
@youbroadband Are we doing anything about this, every ticket that is being raised is being closed without any resolution. The issue stated is clear, the internet is intermittent throughout the day and constant disconnections every 5 mins. I have already provided details in DM.
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Adamarx
(@Adamarx1) reported
@youbroadband The services of youbroadband are affected in NIBN, KONDHWA area of Pune for the last THREE DAYS. What the customers are getting is repeated extensions of date and time about when the service will be restored and remorseless apologies.
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Somesh
(@Somesh42990273) reported
@youbroadband worst connectivity and arrogant service engineers
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Rahul Thosar
(@Rahul_Thosar) reported
@youbroadband I have sent a DM. Please check and assist. Also, request you to improve on customer service and acknowledgment. "I have fwded your number to concerned team and they will get back" is not a comforting answer when track record shows that no one gets back.
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Jaffer Shaikh
(@shaikhjaffer83) reported
@youbroadband Pathetic service. Use to be good service provider. Now they have technical issues every week. You pay monthly and you get services for 15 days only.
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Jaffer Shaikh
(@shaikhjaffer83) reported
@youbroadband Pathetic service. Use to be good service provider. Now they have technical issues every week. You pay monthly and you get services for 15 days only.
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Vaibhav Potdar
(@vabee) reported
@youbroadband pathetic support, 6 days passed after lodging complaint and Calling customer care, still no resolution, I am determined not to continue your services.
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Liberal
(@liberal_chap) reported
@youbroadband Net is down in Sector-7,Vashi, Navi Mumbai,Also the customer care line is not reachable. The service is going from bad to worse.
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Jaffer Shaikh
(@shaikhjaffer83) reported
@youbroadband Pathetic service. Use to be good service provider. Now they have technical issues every week. You pay monthly and you get services for 15 days only.
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NBP
(@NBP60943153) reported
@youbroadband Already done that multiple times and never refund. Stop pretending you care. You don’t. You are scammer
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Sunil
(@Sunil976957) reported
@youbroadband ,@TRAI youbroadbanD's net was down for 50days out of 90 days and now 32 days after disconnection request deposit refund is not given. Looks like Youbroadband is totally corrupt and they are keeping account active and not giving refund . New mathod to cheat people
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Sharique Farooqui
(@safknw) reported
@youbroadband internet down since Saturday evening in Kondhwa Pune, still not up, very bad service. There is no option but to switch to other provider
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Ashu
(@AshishK92674229) reported
@youbroadband I have DM you message. Plz check and resolve issue.
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sshah
(@Hit_corruption) reported
@SmartPune janhit mein jari. Don't ever ever ever opt for @youbroadband. It is the most useless service, hopeless technicians. In 5 days, internet was down for 2 days, worked fine intermittently for 2 days and down again today. Don't waste ur money here.
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Jaffer Shaikh
(@shaikhjaffer83) reported
@youbroadband Pathetic service. Use to be good service provider. Now they have technical issues every week. You pay monthly and you get services for 15 days only.