You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (55%)
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Wi-fi (28%)
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Total Blackout (7%)
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Phone (7%)
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TV (3%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Aurangabad, Rājkot, Pune, Mumbai and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Aurangabad |
Wi-fi | |
| Rājkot |
Internet | |
| Pune |
Internet | |
| Rājkot |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mukesh Borse-Patil
(@Mukesh_P_Borse) reported
@youbroadband Worst service, last 3 month nothing singal second use broadband and not install broadband setup , regurarally call for refund but not refund amount till today 8600303487 @surat
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Final destination
(@Prashantme19) reported
@youbroadband is pathetic...always facing speed issue...last month I had complaint more than 10 times but still facing the same issue. #patheticserviceyoubriadband
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ashokmuniya
(@ashokpmuniya) reported
@youbroadband Dear nodal ji. Kindly track up to ground level.your service is not good check my a/c number and email to you. A/c 1330211. For further details
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PDSoni
(@PDSoni10) reported
@jeevan_sagrar @youbroadband I am also facing same issue. Many times I called and getting same answer. My complaint number is 2021011710474. I raised on 17th. It get closed automatically. But still its showing No internet status. I hope now you will escalate !!
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Sarjak
(@Sarjak_S_Shah) reported
@youbroadband T&C mentions following-" the Company makes no representation or warranties as to the continuity or availability or quality of the Services. The company shall not be obliged to grant any service credit for disruption of services due to any reason outside its control"
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PRAGNESH PRAJAPATI
(@P_R_A_G_N_E_S_H) reported
@youbroadband worsted service provider all time at night they downgrade the download and uploading Speed at every night 9 pm
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Ravi Potnis
(@ravipotnis) reported
@youbroadband I have a question to ask YOU. How the hell you can manage to do the shutdown of the service for maintenance EVERY DAY? And that also for multiple hours. Don't you think this shows your total incompetence as a service provider.
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akash jambhale
(@akashjambhalem1) reported
@youbroadband Hello people, I experienced the worst service by anyone in my life is by @youbroadband. As they committed my broadband connection should be done in 7 days after the day i made payment to @youbroadband,13 days Passed still connection not done. #WorstCustomerService
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Mukesh Borse-Patil
(@Mukesh_P_Borse) reported
@NamritJogani @youbroadband Worst service, last 3 month nothing singal second use broadband and not install broadband setup , regurarally call for refund but not refund amount till today 8600303487
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Kumardip Sarkar
(@Kumardip_Offic) reported
@youbroadband We want to be You Broadband vendor in Koch Bihar, West Bengal, India-736101 but don't know where to start. Please help.
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Bhargav Patel
(@BhegyDesai) reported
@youbroadband @PrakashJavdekar You broadband having to much issue everyday. Customer service and nodel officer not responding. #Vodafonedown #Vodafone #nomorevodafone
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Jalebi Fafda
(@fafdaa_jalebi) reported
@youbroadband Fraud company. Worst ever service. Never ever buy something from You broadband. They do not come to repair anything once money is paid.
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Yogesh Chaudhari
(@chaudhari_ya) reported
@youbroadband it's been 2 hours since raising the complaint regarding internet connection down and no engineer allocated till or no communication happened. Even after paying for 6 months in advanced, getting such service. #DigitalIndia
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Sarjak
(@Sarjak_S_Shah) reported
@youbroadband - The worst internet service ever. Had their technician came over who wasn't able to resolve the issue as he cannot even determine the problem to begin with. Called them atleast 10 times but no resolution yet.
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Raj
(@Raj38474886) reported
@youbroadband very poor services. Money transferred since a week No updates on installation calling your executive since 5 dys no proper replies given NOW he isn't picking up calls, You customer care taken complaints since 2 days but no updates #youbroadband #wifi #broadband
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Lokesh J
(@Loks07J) reported
@youbroadband Hi in my 2 months of #youbroadband usage, I never ever reached my promised 100mbps. The speed tests always show 1/5th of promised speed. One fifth! Isn't this blatant cheating @DoT_India @TRAI
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itsdarsh5411_4u
(@itsdarsh5411) reported
@youbroadband Hi team, I've paid for new connection on 21 November , 2020. Yet connection not installed or received refund . Followed up multiple times with gaurag pancholi-9898763876 he not answer call pls help to get this closed CRF No:-CC496588 Translation id- VICI9482854686 @youbroad
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Yogesh Chaudhari
(@chaudhari_ya) reported
And just now complaint closed without resolving issue @youbroadband @TRAI
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komal shah
(@komalabhi0911) reported
@youbroadband Totally irresponsible behaviour of the customer care. It’s fake benefits offered at the time of recharge and not issued till my validity is over. I call them every morning and the reply I got is your complaint has been escalated. They lie from the bottom of their heart. ********
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Sarjak
(@Sarjak_S_Shah) reported
And no matter what the problem is is always considered as a reason thats "outside its control". Refrain from using @youbroadband services, not worth your penny
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komal shah
(@komalabhi0911) reported
@RiverMagicSong @youbroadband @TRAI Hi can u share the Emil to which you write to. I am having issues for the past two months yet no response
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itsdarsh5411_4u
(@itsdarsh5411) reported
@youbroadband Hi team, I've paid for new connection on 21 November , 2020. Yet connection not installed or received refund . Followed up multiple times with gaurag pancholi-9898763876 he not answer call pls help to get this closed CRF No:-CC496588 Translation id- VICI9482854686 @youbroad
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komal shah
(@komalabhi0911) reported
@youbroadband Having connectivity issues very often in the last one month and recently off for 8 days. Service request closes automatically without the engineer turning up. Ok calling customer care I just get a reply service has been escalated. Do they have any shame? Also at the
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ᔕᗩIᑎT ᗷOᒍᗩᑕK ㋡
(@ThBuckStopsHere) reported
Ported my wife’s number from Vodafone to Airtel, converted my personal secondary Vodafone to prepaid, mom’s Vodafone number to prepaid & now I’ll have to change my ISP from @youbroadband to another if they don’t improve. Horrible service. From Hutch/Orange/Voda to Vi, gone worse.
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Lokesh J
(@Loks07J) reported
@youbroadband Hi in my 2 months of #youbroadband usage, I never ever reached my promised 100mbps. The speed tests always show 1/5th of promised speed. One fifth! Isn't this blatant cheating @DoT_India
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Kumardip Sarkar
(@Kumardip_Offic) reported
@youbroadband @reliancejio We want to be You Broadband vendor in Koch Bihar, West Bengal, India-736101 but don't know where to start. Please help.
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ayush chaturvedi
(@doncoolwave) reported
@youbroadband its been only a month and this pathetic ISP has started showing its true colors. So unreliable. Yesterday ans today till 6:40 PM the internet was down. i couldnt work for office. After that also its keep on going down for 5-10 minutes again and again. Stupid ISP.
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Nirav Gajjar
(@NgNirav) reported
@youbroadband User name : grgajjar Account no. : 1917726 Internet is not working since 8th of January 2021, i complaint for the same on 11th of January yet it's not resolved. I called 5 or six times to 9121291212 but no resolution from support.
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Siva Kishore
(@sweet4kishore) reported
@youbroadband youbroadband is worst broadband and cheating company. I paid for connection in online but there is no feasability in my area, so they told they will refund money, by now its 3 and half months, still I didn't received refund. They are saying still we are printining
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itsdarsh5411_4u
(@itsdarsh5411) reported
@youbroadband Hi team, I've paid for new connection on 21 November , 2020. Yet connection not installed or received refund . Followed up multiple times with gaurag pancholi-9898763876 he not answer call pls help to get this closed CRF No:-CC496588 Translation id- VICI9482854686 @youbroad