You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (73%)
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Wi-fi (18%)
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Total Blackout (9%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Pune |
Wi-fi | |
| Pune |
Internet | |
| Nagpur |
Internet | |
| Nagpur |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Social Activist
(@NishitActivist) reported
@youbroadband Since past one month, every week i lose internet connection. Almost every week i register complaint thrice and service has been pathetic.
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mehhul parekh
(@im_parekh) reported
@youbroadband hello I am mehul parekh from Vadodara, your customer since 5 yrs at location makarpura gidc, we are facing issues regarding service every 2 or 3 days in the week from last 7-8 months, gradually we believe you are not able to provide consistency so please do smthng.
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Brijesh Patel
(@iambrijpatel) reported
@youbroadband I have requested for a new connection on January 16th 2023, Payment was asked to be done upfront which i did, but the connection is still not setup. I’d like to initiate a refund. Let me know the process as the customer care representatives are not responding
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haariszaki
(@haariszaki) reported
@youbroadband No services provided by You even after the 5 days of our payment done. And daily we are given fake assurance that today our connection will restart but no result….very much disappointed by their service, won’t suggest to anyone. 😔
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Burhanuddin Jamnagarwala
(@BurhanuddinJ7) reported
@youbroadband really pathetic service. For renew they had call and message many time but once renew done there is no service given. Complains are getting solve without visit. Account number j2925 surat.
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Avinash
(@avichachare) reported
@youbroadband and if you don't have a solution let me know i can switch other broadband.
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Talha
(@Talhabhai2014) reported
@youbroadband I have been complaining for 3 days. TT #2023020113746 till now update. Kindly solve the problem Thanks
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Abhi
(@abhic_7) reported
@youbroadband UPDATE PLEASE. It’s been more than 48 hours and there is no update from your end or from your Rajkot staff. is this the way you treat your customers?
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Manoj Sahu
(@mshahu46) reported
@youbroadband Now youBroadband is giving the worst service and even after complaining they automatically close the complaint.Even without giving service.This is probably the 6th time in 6 months plan that it has stopped and has been a full 7 or 8 days. Not yet activated.
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Yogeshwar Rao
(@waltairodu) reported
@youbroadband everyday the services go down after 10pm/2200 hrs..my working hours get affected..pls rectify .
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shahsiddhesh
(@shahsiddhesh25) reported
from
Lal Darwaja, State of Gujarāt
Be aware with frauds #youbroadband company takes a deposit from customers for a internet and take deposit amount for modem and says we refund when service will be discard when customer discard service and want to refund that time do not paid to customer #internet
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Avinash
(@avichachare) reported
@youbroadband pathetic service from your team. Logged complaint 4 days back, called your customer care 3 times but no solution or not called back from your team.
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Kaushik A. Navadiya
(@Kaushik_Navadiy) reported
@TRAI Please take some action on @youbroadband. They are not providing proper service. I am trying to solve the issue but already 1 month passed. I need to raise complain every day regarding slow speed and no internet. I have bought plan 1 month ago.
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Arjan Gidwani
(@arjangidwani) reported
@youbroadband Internet browsing is an issue also the speed as promised when subscribed is not available in spite of the 5G router.
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Kaustubh
(@kaustubh_kt1) reported
@youbroadband The service is impacted from last 5hr, your estimated time to fix the issue is already over. Your site support is not responding. Kindly escalate and fix it as soon as possible.
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Jay
(@Jaysuthar180) reported
Dear, @youbroadband do you have any responsible person in ahmedabad who reply on consumer issues? I've facing an internet connection issue from last 3 days but no one from your customer care gives me proper reply.earlier also i experienced the same issue.. Hope it resolved soon.
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Trilok Kamdar
(@TrilokKamdar) reported
@youbroadband:It seems you are not interested in resolving issues, hence by tomorrow morning I will snap the wire, as you have left no other alternative.
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Darshil Rijiya
(@DarshilRijiya) reported
@youbroadband Worst customer service provided so called you broadband. Got the service request pending for the past 6 business days, still not resolved. No action taken by you broadband engineers or staff sitting at YOU broadband Surat.
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Apurv Mungra
(@Apurv14696) reported
@youbroadband Poor customer support
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Rahul Thakkar
(@RahulThakkar6) reported
@youbroadband worst service ever Have renewed my account from last 7 days and nobody cares to ask Connection not working Tried reaching customer care 3 times Person who renewed account called him 50 times yet no response
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Dr Mopidevi Venkateswara Rao
(@mopidevivenkat) reported
@youbroadband YOU Broadband Account number 2110257 Please rectify the problem immediately
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Rohit Kumar
(@rkrohit01) reported
@youbroadband what a pathetic service, it's been 24 hours since the network outage, and we are still waiting for it to be fixed. We are still waiting for a prompt on the solution here.
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Prakash Samariya
(@prakashsamariya) reported
Worst Service provided by #YOUBROADBAND. Don't buy service from #YOUBROADBAND Internet connection frequently disconnects & No one to resolve your issue after 5:30pm. Customer care is available, but NO Internet, No Service executive to resolve your complaint!
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RKCapital
(@rkindiacapital) reported
@youbroadband can you help me please . I have taken 200 mbps plan from you but currently it’s only giving me speed of 20 mbps . Your support team is not ready to help and only delaying things . Please help sort this out at the earliest !!
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Rishika Maiwal
(@RishikaMaiwal) reported
@youbroadband I am experiencing internet outage since yesterday. No one’s responding to tell when it will be resolved. Customer service is not working! Area: Koregaon Park Pune
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PRP
(@PRP404) reported
I say this loud and clear, @youbroadband has the worst internet service in the market. No internet for more than 6hrs everyday under the name of "maintaince".
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Shri
(@Shrinivas21290) reported
Worst internet service provided by @youbroadband.
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Amitabha Majumdar
(@amitabha1957) reported
You Broadband service in Vadodara is very very slow poor and causing damage to development work. @youbroadband @ministry of telecommunications
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Sivakumar
(@manickamsiva19) reported
@youbroadband Request raised for return deposit on 15th Dec 2022, still did not receive, worst service...
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paragmankeekar
(@paragneeti) reported
@youbroadband frustrating experience in Pune for last 3 months.. all money wasted and hearing all the false promises… don’t buy this service at all… pathetic service. We used it for last 1.5 years but horrible experience.. and because we have paid in advance we are stuck..