You Broadband Outage

@youbroadband You Broadband service was off for 48 hours in our area. Thus must give rebate for 2 days in your tariff. Supreme Court has ruled in such cases that No services then No charges. Hence a request.

@youbroadband @VodafoneIN Sent you a direct message. Haven't heard anything back. Hoping to receive quick support.

@youbroadband my 1st refund request was made on 15th but today when i called customer support to enquire about refund status, they said the complaint was not yet registered even after 7 days. Promising me to setup a new connection in 1 day, @youbroadband made me wait 13 days

@youbroadband one of the worst service i've ever experienced. Paid amount on 9th of april and till now no connection was setup. Asked for refund and they said to wait for 45 working days to refund my amount. #youbroadband @vodafone @youbroadband

@youbroadband third class service...never install you broadband....

Hey @youbroadband,I'm from Hyderabad (Tarnaka)and I'm very disappointed and exasperating due to the way how your staff treats a customer and how severely mismanaged your staff is.I want this to be escalated to your higher management and required to be addressed within 24 to 48hrs

@youbroadband still waiting for your reply if you are not able to solve my problem then just tell me so I can take legal action for that

@youbroadband @vodafone Please call me or give me a no. where I can explain the harrassment your @youbroadband team has caused me since last year. @VodafoneIN @VodafoneGroup @VishalReddyP let's get serious with these uncaring service providers.

@youbroadband We are not getting service since yesterday morning. Our place is Revenue Colony,Off JM rd, behind JM temple Shivajingr Pune. Near Hotel Span & opposite Pritam Automobile Pune 411005. 9822013631 Mrs. M A Joshi. We can’t use Laptop & iPad

@VodafoneIN Everyday @youbroadband conncetion is off in 20 tome in one day i raised complain 10 time but not provide solution

@VodafoneIN Please peovide soution @youbroadband connection is very bad service every day my wife is 20 time off then i active on

@VodafoneIN Why i visit this page i already complain more and more time but not any reponce please provide solution your you broadband service very bad till time notany reponce by your social media team @youbroadband

Not happy to your service last 15 Days not solve my comlain @youbroadband you excutive and company orovide thirdclass service not solve my issue last more days @VodafoneGroup same service provide vodafone @VodafoneIN

@youbroadband your service is sucks in pune area. Did multiple complaints but you guys are ruthless n pathetic. You don’t care for your customer . People must have to give -100 in rating a review.

@VodafoneIN @youbroadband How do you define of providing service to customer, when your call centre number doesn't respond, complaint on app is not responded since last 2 days and you are asking to fill out feedback form!!! #Youbroadband

@youbroadband pathetic service. It’s been 3 days since our broadband is not working. Each time we approach you, each time there is a new story. #youbroadbandnevercares

I get this msg almost every Saturday or Sunday from Vodafone You broadband "We regret to inform you that our service in your area is temporarily down due to technical issues. Request your co-operation" Such a shameful service. @vodafone @youbroadband @geekyranjit @GTPL_Hathway

@youbroadband Net not working every Sunday

@hussain_rcwala @youbroadband @VodafoneIN Worst customer service department.

@hussain_rcwala @youbroadband @VodafoneIN seems customer service is very poor...

Still no solution to the problem, connectivity is still down, and no revert from @youbroadband pathetic people @VodafoneIN

@youbroadband pathetic service provider, my internet is not working and your executive told me that problem may be in router,so i ordered router from you broadband by paying 1999 but still waiting for delivery with false promises

@youbroadband very bad service. I book a new connection and payment done, after 48 hrs. There is no response for instalation

@youbroadband I already told many time that we don't want your service but you people are not aware for that in continuous calling us even I emailing and my staff has visited at your head office but still I getting daily 2to 3 calls

Very poor service given by @youbroadband internet service provider. The inter failure is done without any intemation given prior so kindly note these and fix my problem #youbroadband

@VodafoneUK and @AdityaBirlaGrp how long do u think ur @youbroadband will survive @reliancejio onslaught if this is the quality of your service. ur customer care doesn't care, ur service team can't service. Get your house in order. I'm disconnecting your cable. Bye bye sayonara

@youbroadband u have pathetic service. Inspite of paying for the router it’s almost a month u don’t have answers for why it’s not installed. If u can’t provide service please be honest with the consumer.

@youbroadband internet connection has been disconnected since last 2 days, complained twice through mobile app & also facing the issue of connectivity since last 10 days, no response either on issues and also call centre number is not working. Kindly help @VodafoneIN

@youbroadband Stop tweeting nonsense and start caring for your customer. You are looting money. If you continue the same attitude and atrocities, you will be wiped out soon.

@youbroadband Facing internet issue since one week. No one in this place is bothered to attend despite repeat complaints. Government offices are much better and caring.

@youbroadband no internet since last 7 days.... can we fix it quickly to avoid troubles plz

@youbroadband .... This is for the third time that I am facing such kind of customer service from #youbroadband , every time I have to wait for 3 to 4 days for my complaint to get rectified. Thanks for such a hopeless service.

@youbroadband your service sucks. your customer care is hopeless. your technicians are of no use. the only thing you are good at is collecting money every month. P.S. Two days since someone solved/addressed my complaint.

@youbroadband Poor network no answer from customer care. Ghatiya

@youbroadband sir I done complain earlier and u reply on 8 th april that high speed modem will installed in two days but yet now no action is done . What I do now . I think you broadband is not needed customer. My user id kburad and registered mobile no 9879134200

@youbroadband @VodafoneIN Sir ! As also informed earlier . The customer support does not respond ...my patience is being tested

youbroadband I still have hope from youbroadband Because I still didn’t get my refund and my complaint is not solved its almost 30 days now. Complaint Id- 1848326

@youbroadband I want to but I still didn’t get my refund and my complaint is not solved its almost 30 days now. Complaint Id- 1848326

@youbroadband I still have hope from @youbroadband Because I still didn’t get my refund and my complaint is not solved its almost 30 days now. Complaint Id- 1848326

@youbroadband We have to keep our dreams alive Because I still didn’t get my refund and my complaint is not solved its almost 30 days now. Complaint Id- 1848326

@youbroadband Because I still didn’t get my refund and my complaint is not solved its almost 30 days now. Complaint Id- 1848326

@youbroadband Sama savl road Vadodara - wifi services down since one hour and nobody is picking phone in customer care !!

@youbroadband No monday motivation .. Put some brain into ur donkey employees .. Or U put yourself ...worst service they are giving to the customer

@youbroadband are you paying salaries to donkeys are employees ...or else you MD have brain or not.. Worst servive i ever seen from You Broadband. If really Ur MD have brain ,this will not happen.

Dear @youbroadband account jo 1201220 Internet is not working from yestery Please solve this immediately

@VodafoneIN Visites website, Messaged Sales person, called him, filed complained through customer care. This all things are going on since last 15 days. Today personally visited office. Still no results. Thanks for reply.@VodafoneIN @youbroadband

Very pathetic service by @youbroadband from last two days internet is not there when i call customer care from app incoming calls are not allowed. I recommend you plz shut down ur customer care they are useless and your engineer phone no does not works

@youbroadband please shut down your customer care they are useless and when i try to call them then message comes incoming calls are not allowed in this number . Terrified service by @youbroadband @VodafoneIN

@youbroadband ...i need support with your services. Mob no is 8247602350...i lodge a complaint through the app and it gets closed even without your engineers visit...cant you have a sustem of an OTP sent to cutomer which has to be entered before closing the complaint..

I am a web designer and I need the internet connection for times I work from home, which I can't now because of my net issue, please tell me who has to pay for the loss I am going through @youbroadband @ConsumerCourt_ @consumercourtin @BharatCourt

@youbroadband horrendous and very terrible service, as a consumer I have paid for the internet service for the March - April and I have no internet since then, and no one is coming to rectify or cancel my connection @consumercourtin

@youbroadband @TRAI Still date not received any call or mail regarding my complaint

@youbroadband sir till now my problem is not solved I done complain about 30 time to ur department what will I do

@youbroadband I'm unable to connect to the internet through my laptop, but my laptop gets connected to other wifi networks. I have raised many complaints,but none of my complaints have been attended. I'm fed-up with the poor service of You broad band Vadodara. My Id is sb0204

@youbroadband pathetic service, pathetic customer care, no response #youbroadband

@youbroadband #Gujarat #Degital Today again network not worked. #ahmedabad city like them issues regular Area Sattalite corporate Road thing what a Degital facility. you broadband Amway's marketing speed will so fast'r... #Trai

@youbroadband Internet not working from 14th Mar and raised ticket#2019041408973. Closed the ticket without resolving my issue. My Relationship No. :1576477. Please resolve on priority, also compensate the lost days.

@youbroadband @VodafoneIN @vodafone Your Service guy called, conjoled and again repeated the same old trick of casually ignoring the issue, you need to revamp your company dear @VodafoneIN. You have pathetic people, this is the last time we are using your services, worst experience with you.

@youbroadband waiting since many days ‘patiently’ for ur engineer to come n fix router after shifting home. hv called thrice but only false promises from ur staff. pls cancel my account and refund money.

@youbroadband @VodafoneIN I didn't know you guys are lazy even on twitter. I think I want to cancel my request of new connection and want my money back. I hope this would be done ASAP.