You Broadband

You Broadband Outage Report

Why is my You Broadband service not working?

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours

The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

You Broadband Outage Chart 04/22/2025 05:25

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Will You Broadband compensate me for the outage?

You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (31%)

    Wi-fi (31%)

Live Outage Map

The most recent You Broadband outage reports came from the following cities: Pune, Nagpur and Mumbai.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Wi-fi
IndiaPune Internet
IndiaNagpur Internet
IndiaNagpur Internet
IndiaMumbai Internet
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • desiganrukmini Rukmini Desigan / ருக்மிணி தேசிகன் (@desiganrukmini) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband you have worst customer care service and PR activities

  • rpancholia Raj Raipancholia (@rpancholia) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband @VodafoneIN @Idea Youbroadband services in Vasna Rd-Baroda are down since 28th July. Call centre is of no help, service engineers do not come, renewal reminders have started 30 days prior...somebody intervene from You/Vodafone

  • punit_patel1212 Punit Patel (@punit_patel1212) reported from Daskroi, State of Gujarāt

    @youbroadband dear team, at my office last 5 days Net Connection not working, also your local team not getting proper answer, if u have no interest to provide services then plz remove yr connection and refund my money, Costumer I'd : 1834488

  • Yours_Curiously Yours Curiously (@Yours_Curiously) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband Your Broadband service not working again today. It doesn’t work for atleast 10 days in a month. You don’t even care. Everytime it doesn’t work I will tweet to your page. Location: in Marol, Andheri #Youbroadband #youbroadbanddontcare #NoBroadband #pathetic

  • sys_pc Pankaj Chandankar (@sys_pc) reported from Hadapsar, State of Mahārāshtra

    @youbroadband #Pune Furstrated with customer onboarding process. After advance online payment, since last 5-6 days taking follow up with provider and set up guys to set up connection but every time they give excuses or reject calls. Recpt# RICI8065874287

  • MaunishVyas Maunish Vyas (@MaunishVyas) reported from Lal Darwaja, State of Gujarāt

    @DoT_India @TRAI Since many days I am complaining and there is no solution yet from @youbroadband. @IndianPGPortal my grievance registration number is DOTEL/E/2019/25590

  • ParakramRana TheStyleVersatile (@ParakramRana) reported from Mumbai Suburban, State of Mahārāshtra

    Horrible horrible service by @youbroadband! Their service has been down for over 48 hours now and they say that nothings wrong, nor have they sent an executive to help me solve my problem! I guess the only way they’ll do something is if I tweet about it publicly! 👎🏽👎🏽👎🏽

  • ndbhuptani Narendra Bhuptani (@ndbhuptani) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband Recharge done before one month for upgrade to 100Mbps with an assurance by @youbroadband to change the modem. Till date, the modem is not changed and the service is providing 20Mbps. Bad service as usual.

  • NDVaghani Vaghani Nilesh (@NDVaghani) reported from Alkapuri, State of Gujarāt

    @youbroadband @VodafoneIN Customer care set the priority basis since last 2 week. But no any response and solution. Also you haven't any concerned​ person contact no.

  • ShreyamunM Ex Major Shreyamun Mehta (@ShreyamunM) reported from Arun Arekar -residence, State of Gujarāt

    While it’s always great to celebrate and remember Independence we earned, The “ so called outage “ continues and the entire week has gone ! Absolutely unprofessional and pathetic company called YOUBROADBAND ! In the month of August , JUST TWO DAYS OF WIFI CONNECTIVITY.

  • DrishtiDjcool94 drishti jain (@DrishtiDjcool94) reported from Kondāpur, Telangana

    What a poor service #youbroadband Its been 15 days and my request for transferring connection is still pending. @youbroadband such a pathetic service you have.

  • Santhos42714276 Santhoshkumar (@Santhos42714276) reported from Sinnairumbedu, State of Tamil Nādu

    @youbroadband @youbroadband : services not working properly since From the instalation, twice the time service went down... Kindly take necessary action..

  • ShreyamunM Ex Major Shreyamun Mehta (@ShreyamunM) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband wifi down since last four hours at Sama savli road vadodara ! Complaint lodged online

  • NGR_blr NGR (@NGR_blr) reported from Bengaluru, State of Karnataka

    Ever since #Vodafone bought #youbroadband, #YOUBroadband has been down also. So I moved out #Vodafonedown

  • divyesh_it10 Divyesh.IT10 (@divyesh_it10) reported from Arun Arekar -residence, State of Gujarāt

    @FreeChargeCares I appreciate your service and quick response with resolution @youbroadband you should learn from FreechargeCares on how to resolve customer's request

  • Dr_dhavalmehta Dhaval Mehta (@Dr_dhavalmehta) reported from Arun Arekar -residence, State of Gujarāt

    If @youbroadband Not able to done your work or close request in TAT then you have not to stand here as service provider. I am condemn you and will also write to @TRAI about this.

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • apoorvp ApoorvMilindParanjpe (@apoorvp) reported from Hadapsar, State of Mahārāshtra

    ThankYou @youbroadband 4 excellent speed of Broadband. But I wish to enjoy this marvellous speed without any interruption. My Net keeps disconnecting on an average for 2 days/week. If YOU can provide me Uninterrupted service then I would like to continue with you guys, else...

  • rpancholia Raj Raipancholia (@rpancholia) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband the broadband services are down in vicinity since 28th July. The service engineers do not come for visits, call centre says it will get resolved soon, SMS on downtime are honoured but uptime is not honoured. Have paid subscription amount in advance. Can someone call

  • balajimaran Balaji (@balajimaran) reported from Chennai, State of Tamil Nādu

    @youbroadband YOU are the worst service provider in India. No accountability and responsibility towards the customer. I paid for router 12 days ago, still, I didn't get a message/call from YOU. The customer care is so dumb, irresponsible...My Relationship No. : 1916584

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • SatheGanesh Ganesh Sathe (@SatheGanesh) reported from Hadapsar, State of Mahārāshtra

    @youbroadband ridiculous service and support from your Pune team. If problem not resolved we going to file case against you in consumer court. Waiting for reply. User id : gaze400 #ispservice

  • divyesh_it10 Divyesh.IT10 (@divyesh_it10) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband service request # 2019090520448 username devit10 ac num 1105176 You are sending me offer,offer showing in my own acct and ur executive saying ths offer is nt available for you

  • Santhos42714276 Santhoshkumar (@Santhos42714276) reported from Sinnairumbedu, State of Tamil Nādu

    @youbroadband how you are going to compensate this kind of non service to customers... are you refunded the money or extend the validity date

  • iamParvezKhan07 Parvez Khan Pathan (@iamParvezKhan07) reported from Lal Darwaja, State of Gujarāt

    @youbroadband Shame On You. If You Can't Handke Nd Provide Good Service Then Shut Down Your Service. Custom Is King And Value Them. We Paid You For Service... So Solved Matter As Soon As Possible! Otherwise Give Us Refund Money So Can Grab New Internet Service Like @JioCare

  • Dr_dhavalmehta Dhaval Mehta (@Dr_dhavalmehta) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband I request to your customer care no. For relocate my you broadband connection before 20 days. You haven't a courtesy to take that request seriously. I wait to you from last 20 days but no have time to do that work My request no. 2019080625455. @TRAI

  • hbkool H B Kulkarni (@hbkool) reported from Nashik Division, State of Mahārāshtra

    Finally good internet service at home! @youbroadband

  • Santhos42714276 Santhoshkumar (@Santhos42714276) reported from Sinnairumbedu, State of Tamil Nādu

    @youbroadband Yes... its completed thanks for your support and pls inform to the executive who gave wrong commitment,Further non of the customer wont get irritation while taking the new service

  • ShreyamunM Ex Major Shreyamun Mehta (@ShreyamunM) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband Account no : 1721105 Outage has been there on regular basis in the past one year ! Please check the history of complaints In this month of August 19, out of 24 days, wifi was only for TWO days! Pl credit these days immediately and restore wifi .

  • Pag_ukai Pragneshpatel (@Pag_ukai) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband Hi Sir, As per your sales team commitment I have 6+2 plan but it's showing only 6 months in account for that I added complaint on 6th September ( before 10 days ago) but still not get any solution. Please help.