You Broadband

You Broadband Outage Report

Why is my You Broadband service not working?

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours

The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

You Broadband Outage Chart 09/03/2025 02:15

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Will You Broadband compensate me for the outage?

You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (70%)

    Internet (70%)

  2. E-mail (20%)

    E-mail (20%)

  3. Total Blackout (10%)

    Total Blackout (10%)

Live Outage Map

The most recent You Broadband outage reports came from the following cities: Mumbai, Mysore, Hyderabad, Ahmedabad, Kathua, Vadodara, Kalyān, Pune and Gorakhpur.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMysore Internet
IndiaHyderabad Internet
IndiaAhmedabad E-mail
IndiaKathua Total Blackout
IndiaVadodara E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • guycalledguru GV. (@guycalledguru) reported

    Facing the internet not working since 14th January morning. Called so many time have solved my interest not working. If any person see this please never go for @youbroadband. You you ever face pathetic service, than you haven't saw @youbroadband.

  • Harry_Single Harry (@Harry_Single) reported

    Worst service by @youbroadband no technician responds and resolves the issue

  • Karan_sarswat99 Karan Sharma (@Karan_sarswat99) reported

    @youbroadband such dum service, seriously 😵‍💫😵‍💫

  • mopidevivenkat Dr Mopidevi Venkateswara Rao (@mopidevivenkat) reported

    @youbroadband YOU Broadband Account number 2110257 Please rectify the problem immediately

  • artenardnahc Chandra Goud (@artenardnahc) reported

    @youbroadband I have raised a complaint on 14 Jan, 2023 stating my internet is not working it's been almost 3 days and still I haven't received the resolution from your team. I'll write to your grievance, appellate and nodal escalation on all the field agents that I've contacted

  • NirmallRathod Nirmal Rathod (@NirmallRathod) reported

    @youbroadband @valandrakesh24 Very worst and pathetic service ever. My internet has not been working for last 7 days and they are not bothered to provide any resolution.

  • webdevhrithik Hrithik (@webdevhrithik) reported

    Terrible support from your staff at Aurangabad MH @youbroadband @ViCustomerCare, My internet is down and they say they will fix it tomorrow. And you say you can support your customers 24/7. ABSOLUTE **** SUPPORT.

  • NirmallRathod Nirmal Rathod (@NirmallRathod) reported

    @vi87931365 @AshokreddyU @youbroadband Very worst and pathetic service ever. My internet has not been working for last 7 days and they are not bothered to provide any resolution. Don't use this company.

  • AmbicaOnline Ambica Online (@AmbicaOnline) reported

    @youbroadband Hello, I regret that I renewed my services with You broadband. This is not the first time I have experienced such pathetic service. My internet has not been working properly from last one week and I raised a ticket through the app.

  • amitabha1957 Amitabha Majumdar (@amitabha1957) reported

    If we are sincere to grow digitally we need to ensure first that the internet service providers are doing their job in a very professional manner. You Broadband is simply horrible provider. @youbroadband @PMOIndia

  • webdevhrithik Hrithik (@webdevhrithik) reported

    Terrible support from your staff at Aurangabad MH @youbroadband @ViCustomerCare, My internet is down and they say they will fix it tomorrow. And you say you can support your customers 24/7. WOW TERRIBLE SUPPORT.

  • jigneshpawar1 Jignesh Pawar (@jigneshpawar1) reported

    @youbroadband pathetic service. Not working since 14 jan morning and still counting YOU UNSLV 2022121713094

  • varun_wildfire Varun Patel (@varun_wildfire) reported

    @youbroadband Worst experience. Received commitment from person for next day installation and after that I proceeded further for payment. Finally next day evening requested for cancellation and stuck my money, which I will be refunded after 45-50days without interest… Pathetic

  • ketanspandya Ketan Pandya (@ketanspandya) reported

    @youbroadband service has been pathetic. When you register complaint online, they close the ticket without resolving.

  • NirmallRathod Nirmal Rathod (@NirmallRathod) reported

    @1453gowthamkitt @youbroadband Very worst and pathetic service ever. My internet has not been working for last 7 days and they are not bothered to provide any resolution.

  • AnishChikhaliya Anish Chikhaliya (@AnishChikhaliya) reported

    Beyond frustrated with the lack of internet service in our area for the past week. To make matters worse, customer service is unacceptable with workers unable to properly assist or communicate. @youbroadband needs to step up and fix this issue ASAP. #internetoutage #frustrated

  • vi87931365 Raval Vishal (@vi87931365) reported

    @youbroadband my complaint not solution before 6 day very bed service

  • vi87931365 Raval Vishal (@vi87931365) reported

    @AshokreddyU @youbroadband Very bad service

  • iambrijpatel Brijesh Patel (@iambrijpatel) reported

    @youbroadband I have requested for a new connection on January 16th 2023, Payment was asked to be done upfront which i did, but the connection is still not setup. I’d like to initiate a refund. Let me know the process as the customer care representatives are not responding

  • FarzanTodiwala Farzan Todiwala (@FarzanTodiwala) reported

    @youbroadband can you tell me where do I register my grievance of my grievance not being resolved? I am complaining to your customer care as a hobby now, with no resolution. Please help.

  • meetjpatel7571 Meet Patel (@meetjpatel7571) reported

    @youbroadband @ViCustomerCare worst broadband provider never buy you broadband connection worst company ever customer help desk person is so rude third class service

  • AnishChikhaliya Anish Chikhaliya (@AnishChikhaliya) reported

    "Absolutely fed up with the lack of internet service in our area for the past week. @youbroadband needs to step up and fix this issue ASAP. #internetoutage #frustrated #customerservicefail"

  • gsbhati185 Girdhar Singh (@gsbhati185) reported

    @youbroadband I have paid for network connection to youbroadband but it is all useless too.....most time 7-10 times a day searching for network connection. You say ur 6th largest provider of what.... nuisance network in Vadodara. Shut down your service and let others do the job.

  • sidgujrathi Siddharth Gujrathi (@sidgujrathi) reported

    @youbroadband I requested for only return of router and today my account got suspended from your team instead of collecting old router. Raised support ticket and got response that your technical team doesn’t work on Sundays How am I suppose to continue my work now for the day?

  • Mohitrawal33 Mohit Rawal (@Mohitrawal33) reported

    @youbroadband Hi my broadband is down since saturday, I’m working from home. No one has helped me or contacted me yet. This is really upsseting. None of your executives or managers are replying or answering my calls, can someone look in to this?

  • NirmallRathod Nirmal Rathod (@NirmallRathod) reported

    @youbroadband @AshokreddyU Very worst and pathetic service ever. My internet has not been working for last 7 days and they are not bothered to provide any resolution. Don't use this company.

  • Kaushiks_ashish Ashish kaushik singh (@Kaushiks_ashish) reported

    @youbroadband i used your WiFi last 6 month and in this 6month if i calculated then average 1.5 month not working issue so could you pls tell me how to cover months.. my contact number 9506149243

  • hirenjariwala6 hiren (@hirenjariwala6) reported

    Hello @youbroadband , I have registered a complaint many times for my connectivity and speed issue. Every time your customer representative tells that our engineer will come to resolve in 24hr. But no one come . Pathetic service and false promises.

  • prakashsamariya Prakash Samariya (@prakashsamariya) reported

    Worst Service provided by #YOUBROADBAND. Don't buy service from #YOUBROADBAND Internet connection frequently disconnects & No one to resolve your issue after 5:30pm. Customer care is available, but NO Internet, No Service executive to resolve your complaint!

  • im_parekh mehhul parekh (@im_parekh) reported

    @youbroadband hello I am mehul parekh from Vadodara, your customer since 5 yrs at location makarpura gidc, we are facing issues regarding service every 2 or 3 days in the week from last 7-8 months, gradually we believe you are not able to provide consistency so please do smthng.