You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (80%)
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Wi-fi (13%)
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Total Blackout (7%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Ahmedabad and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jikesh Jain
(@jikeshjain14) reported
@youbroadband very bad experiance .very bad service. Service Engineer behaviour very bad.
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Anand Pandit
(@ANAND83836) reported
@youbroadband Hey You Broadband day by day your service is going worst and pathetic,that's why we are paying money to you your company. Fir worst experience.
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Vignesh
(@Vignesh88853514) reported
@youbroadband I have connectivity issues for the past three weeks, till now it's not resolved, i have been raising multiple complaints in the app but i am not getting a proper resolution, i need to pay for every day for this service even if it's not working Fyi acc num:1760132.
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Lvprasad
(@Lvprasad0) reported
@youbroadband This is Lakshmi vara prasad from visakhapatnam location regarding my network connection not working past 4days onwards raised complaint on 3rd may but still now my problem was not solved. Technicians also not responding.!
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Jikesh Jain
(@jikeshjain14) reported
@youbroadband worst at service but best at taking your money. @DoT_India
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Nilesh Yeole
(@NileshYeole11) reported
@youbroadband looks like you broadband is not interested in providing support to their customers. I have logged complaint yesterday and even after 24 hr it's not been taken care. It's really frustrating for any user who pay for service on time but not get support when require
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Zayn 🇮🇳
(@R6Zayn) reported
@FoxyPlaysR6 @youbroadband Had a similar experience with YouBroadband.. the customer service is dogshit..
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Tata Play Fiber
(@tataplayfiber) reported
@shahpiyushv @youbroadband Hi , there was network outage at your location due to which you were facing connectivity issue. The issue has now been resolved and we hope that your broadband experience has been restored. - Neha
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Gannen Rai Ahuja (El)
(@Ahujagannen) reported
@FoxyPlaysR6 @youbroadband Ay youbroadband is kinda ****.. I was gonna go for it around 4 years back (**** reviews tho) but chose a local provider which was helpful and finally shifted to jio/airtel when they got fiber in my area
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Atharva Patil
(@atharv__p) reported
@FoxyPlaysR6 @youbroadband Welp thats the issue.
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raghu rokdaa
(@raghu_rokda239) reported
@HathwayBrdband @HathwayBrdband @HathwayInterne2 still my internet is not working & I'm earning money by working through internet I'm about to do quit with your service #youbroadband or #JioFiber plan I'm thinking to take Guys switch from #Hathway to Jio I'm suggesting everyone to this
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Neeraj Kataria
(@neeraj_kataria_) reported
@youbroadband logged multiple requests to collect back router and closure of service. You reach us immediately when there’s a new connection, why such behaviour when closing and returning deposits? @jagograhakjago
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PraNali Sabale
(@pranalisabale_) reported
from
Pune, State of Mahārāshtra
@youbroadband Worst customer service , worst internet connection . Don't ever use this connection they don't support at all. It's been 7days i have requested to shift my connection no response. I would definitely not recommend this connection to anyone.
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Ashutosh Bhakare
(@ashutoshbhakare) reported
@youbroadband Worst service every, no one is serious. Did major mistake by taking YouBroadband service
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DoT India
(@DoT_India) reported
@siddhrsa81 Reply from TSP- The customer was concerned about a data speed issue in his youbroadband. We have out-called the number at 08:35 PM on 05.05.2022, and we informed him that we were able to resolve the customer’s concern. The customer is now facing no issue related to data (1/2)
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PraNali Sabale
(@pranalisabale_) reported
from
Pune, State of Mahārāshtra
@youbroadband the worst customer service i have ever seen in my life. It's been 7days now i have requested for shifting . They are wasting my time & money . I would definitely not recommend this plan to anyone . Worst service ever .
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ApurvaB
(@apurva248) reported
@youbroadband @KetanButte Issue is still not resolved. Even customer support team is not able to handle. We have submited device 2 years ago still no refund is given. We are launhing complaint now.
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PraNali Sabale
(@pranalisabale_) reported
from
Pune, State of Mahārāshtra
I will not suggest anyone @youbroadband for wifi plans , worst service , now it's been a week I am calling to the customer care for relocation of my connection. A worst experience ever. The only time they will call & it's very quick when your recharge get to end .
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Fear A Weakness
(@fear_weakness) reported
@youbroadband Very bad service provider. I can explain why?
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Ajay Meherkar
(@toxic_ajay) reported
You broadband is doing fraud with customer every month there will be no connection.He gives full payment ,not giving a full speed. @youbroadband @VodafoneGroup
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Rajdeep Bhuva
(@RajdeepBhuva) reported
@gvivek836 @youbroadband They are doing fraud. They are not returning my money back. it's been a month. I have contacted customer care many times but no luck.
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Rajdeep Bhuva
(@RajdeepBhuva) reported
@billciph3rXD @youbroadband They are doing fraud. They are not returning my money back. it's been a month. I have contacted customer care many times but no luck.
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vasim
(@vasimbaig2) reported
@youbroadband now here it's I spoke to supervisor she didn't resolve my issue, tele caller don't know what he is talking about seems was talking to IVR which having recorded ans. Unable to work from home internet is gone you broadband supervisor escalate the issue no ETR
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Jikesh Jain
(@jikeshjain14) reported
@youbroadband its 2nd year starts of facing bad services from you broadband. After paying advance money they are king and customers become fools for expectng good services. @PMO_NaMo @SMRT
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Rajdeep Bhuva
(@RajdeepBhuva) reported
@apurva248 @youbroadband @KetanButte They are doing fraud. They are not returning my money back. it's been a month. I have contacted customer care many times but no luck. Did you get your money back?
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vijaya kumar
(@j9246776677) reported
@youbroadband I have logged complaint yesterday morning 9am, still my issue is not resolved and no one given update, I never expected this type of service. Please resolve my issue on priority bases. My account No.1457596
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Nilesh Yeole
(@NileshYeole11) reported
@youbroadband looks like your support service is not interested to provide any support to resolve customer issue. I have logged complaint yesterday (now it's more than 24 hrs) but still my issue is not resolve.
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Jikesh Jain
(@jikeshjain14) reported
@youbroadband worst service. Cnnctn nt wrking frm last 7 days . Ur engg. Said dnt call me ever again. When i lodge complaint i receive only sms of complition bt no wrking conction. @DoT_India @PIB_India
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Arbaaz
(@r6_viper) reported
@FoxyPlaysR6 @youbroadband aahhh then its the service
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Rajdeep Bhuva
(@RajdeepBhuva) reported
@youbroadband Could you please help us to get refund amount. I have purchased plan on 9th April, later they said it would not be possible and you will get your money back. I contacted customer care many times but it didn't work out. Please help. , @TRAI , #fraud