You Broadband service status: outage reports and connection issues
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Full Outage Map
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
- Internet (43%)
- Total Blackout (36%)
- Wi-fi (21%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune, Ahmedabad, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 15 days ago |
|
Mumbai
|
Internet | 27 days ago |
|
Pune
|
Internet | 1 month ago |
|
Ahmedabad
|
Wi-fi | 2 months ago |
|
Chhindwāra
|
Internet | 2 months ago |
|
Vadodara
|
Total Blackout | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband @AshJ13 Veena9470. The box i guess is switched off again. Every week i have to raise request. Every week for atleast 3 days my internet is disconnected. Horrible experience.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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Jimmy Turakhia (@Jimt112233) reported@youbroadband Urgent Complaint – Pathetic service Extremely Poor & Unreliable Internet Service – Request Immediate Escalation Dear Higher Authorities / Grievance Redressal Team,
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sc0utOP (@scouttanmay) reportedVapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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CA Parag Tanna (@tannaparag) reported@youbroadband,my internet connection has been down since 1:40 pm today.I am unable to lodge a complaint since my earlier complaint is still not closed.I called customer care and also emailed your nodal officer, but they just gave a generic reply. Pathetic service @BandBajaateRaho
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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Rakshit Bagga (@rtbagga) reported@youbroadband Fake post donr have proper service in surat
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Prithviraj Shirole (@PrithviShirole) reported@youbroadband Very bad service. My wifi is not working since thursday. The person they provided on that app is apparently on a holiday… then why did they even assigned him
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reportedHello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..
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Hiren Patel (@HirenPoskar) reported@youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.
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Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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pratik virda (@PratikVirda) reported@youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband @youbroadband - Not Good Service 😔 internet speed is very slow since last 1 week, pending to resolve it Ticket on You Broadband app is pending since long, earlier ticket was auto closed with solving issue
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Mohammed Rafi (@Mohamme44165746) reported@youbroadband suffering from poor connection since last 3 days, logged the complaint but still not resolved. Worst service
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband @Guj_LSA_DoT_MoC Either give a proper permanent fix or take your connection back and refund my money. @Guj_LSA_DoT_MoC
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
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Chinmay Kothekar (@chinmay_iam) reported@youbroadband pathetic service by @youbroadband in Nagpur. Network down since 3 days. Amazing follow up while renewing plan but absolutely **** service when network is down. Service worthy of @consumercourtin (consumer court’s) attention
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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ajay wani (@ajaywani) reported@youbroadband its been 3 days youbroadband network is down, ticket has been raised but no progress. Airtel was also down but they were very prompt and already restored there’s connectivity.