You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (73%)
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Wi-fi (27%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Pune, Nagpur and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Wi-fi | |
| Pune |
Internet | |
| Nagpur |
Internet | |
| Nagpur |
Internet | |
| Mumbai |
Internet | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jeelkarkar@gmail.com
(@jeelkarkar) reported
I have @youbroadband wifi. Internat has not been working for 15 days. I have called to customer care almost 5 times but I didn't get solution yet. One of @youbroadband customer care supervisor told me that By today your problem would be resolved till 4pm. But it didn't solve.
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RAJIV
(@crranjan) reported
@youbroadband such a pathetic customer service since 14th I am waiting for resolution but no one cares , called several times to CC.
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BatAadmi
(@devilrulz66) reported
@ReheSamay @youbroadband The one who just say CARES actually never does...
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Ninad Pathak
(@ninadpathak) reported
@youbroadband remove care from your name, 5 days connection not working, calling everyday to same reply, no one contacted so far, engineers no’s. given switched off, his location is in gulf 😳, @VodafoneIdeaIN 4G not working too, bad service is the motto for @VodafoneGroup
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Bruh Sam
(@sam_hind) reported
@youbroadband No service in Viman Nagar, Pune for the past 2 days. Please try to understand that in such time WFH is crucial and for that internet is of utmost importance. Your service people keep telling me it will be repaired soon but it still hasnt. Please look into it.
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Aayush Pande
(@AayushPande9) reported
@youbroadband what an hopeless service you are providing right now! I'm unable to access my internet from past 2 days! And the ******* customer service is of no use!
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Ninad Pathak
(@ninadpathak) reported
@youbroadband change your name here which says ‘care’ since 5 days connection not working, no one called after 6 complaints so far, engineers number given, switched off, your service sucks
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Manish Kashikar
(@KashikarManish) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband it took 1 month to transfer from idea to YOU, now since 15 days I am struggling to pay bill , idea doesn't accept, YOU app my login not working, getting error, not able to pay bill, ticket raise , no resolution ,
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BHAVIN J JOSHI
(@BHAVINJJOSHI2) reported
What a ridiculous service of you broadband, three month ago I requested to stop the service and send my deposit back.After 3 months no one contact me for that. But today I received message for renewal. @youbroadband
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mohan sirvi
(@mohansirvi_) reported
@ReheSamay @youbroadband Bc, free net Kai lia Kitna tweet karna pasta hai naa if it sucks then change it to jio they give Netflix and prime free
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Akash Sahu
(@akash45sahu) reported
There is a local internet service provider who has charged rs1500 for only 30mbs P/M. It is a humble request that all broadband servicers extent their services in our area Pincode "110072" we have a huge need for internet for job work and studies. @ACTFibernet @youbroadband
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Anand Shikarkhane
(@shikarkhane27) reported
The worst broadband provider in pune is @youbroadband the worst. Period. @ReheSamay
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A Aditya Bhargav
(@AAdityaBharga20) reported
@youbroadband do you have service centres in Jamshedpur?
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Ravi Nuni
(@ravinuni) reported
@youbroadband can someone provide the customer support contact as none of them are responding for online request in Vizag
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rakesh chandra dutta
(@rakeshchandrad2) reported
@youbroadband placed 3 times complaint, getting 4mps speed instead of 50mps. Instead of checking and resolving the issue, complaint is getting closed.
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Shrikant Jangam
(@shrikant_jangam) reported
from
Thāne, State of Mahārāshtra
@youbroadband guys, At my home it's been more than 12 hours broadband is not working and your people are asking me to call multiple people. Pathetic! Kindly help me here.
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Amit Moorjani
(@MoorjaniAmit) reported
@youbroadband loosing the connection every night and its 38th day and problem still not solved. Service engineer also irresponsible. Your service is worse day by day. Whenever call they replying your problem will solve within 24 hours. Now it's time to shift another ISP.
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Hitesh
(@tejanihitesh) reported
@youbroadband - please help me - there is an Internet outage - router and modem are reset! Can you help immediately - Thanks
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Aayush Pande
(@AayushPande9) reported
@youbroadband I'm using your services from past 1 year and I'm so disappointed! I haven't seen a worst service ever in my life! You guys are running a chaotic company that doesn't give a **** about their customers!
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Abdul Quddus Ansari
(@aqansari90) reported
@youbroadband @rsprasad @TRAI Youbroadband Account No. 120865, Circle, Gujarat. Sir, I am facing speed problem a long time. My plan is 100 Mbps and now getting below 20 Mbps. I complained plenty but in vain. I also complained all on 09/04/2021. But nothing done so far.
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Harsh
(@DARKSNOUT69) reported
@ReheSamay @HoeZaay @youbroadband Bro even though I don't have youbroadband I can feel your pain. Because I have been using it for 2 years. Even though I used all their unlimited internet to download 50 GB game and movies . My neighbours are still using them and not even complaint once ....
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12thHSCstudent
(@12th_hs) reported
@ReheSamay @youbroadband Please support students for the mass tweet today at 12pm🙏🙏🙏
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hisam
(@hisamsayyad) reported
@ReheSamay @youbroadband And they claim in their advert " FASTEST NETWORK".... Yeah right
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Vikrant Latkar
(@vikrantlatkar) reported
@DoT_India Request for contact officer who can help resolve problems from youbroadband Pune. @youbroadband not resolving internet issues, not able to do work from home.
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Vaibhav
(@vaibhav_chawla1) reported
@ReheSamay @youbroadband Jio's customer support is very good in my area
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Sahil Rajput
(@Sahilxrajput) reported
@ReheSamay @youbroadband Kya pata Jaise #lawdekeexams se exams postpone/cancel hogaye the ye youbroadband shut na hojaye lol
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Rahul
(@_aadmi_) reported
I have two brain cell which i use to remember never buy @youbroadband All thanks to @ReheSamay
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Supantha Bhattacharyya
(@baldbong) reported
@youbroadband no internet connection in my area (Jaripatka, Nagpur) since yesterday morning. local contact persons not taking my calls, helpline giving outdated information. what kind of service is this?
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Prateek Bathla
(@prateek_2306) reported
Really regretting option for @youbroadband as the ISP. Horrible after sales service, internet is down since a day yet no acknowledgement. How is person working from home suppose to work with this internet???
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Shishir
(@IamShishirr) reported
@ReheSamay @HoeZaay @youbroadband Some privilege kids fighting for bad internet and here all India dealing with severe health crises ....wait karo it's going to ok soon...