You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Hyderabad, Mumbai, Ahmedabad, Srinagar, Raipur, Vadodara, Pune, Nashik, Rājkot and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Mumbai |
Internet | |
| Ahmedabad |
Internet | |
| Srinagar |
Internet | |
| Raipur |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Bellad
(@anandbellad) reported
@vikramsathaye @youbroadband You broadband has been very poor, since last few years...go for reliance giga....
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SACHIN KONDKE
(@SACHINKONDKE) reported
@youbroadband this is it. I am not renewing your subscription any more. The breakage has happened again...my children’s school, college and my office work just got dumped out. I don’t know how long the phone hotspot will help...but surely another service provider is just around
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Mihir Rathwa
(@mihirrathwa) reported
Its very unprofessional that despite of so much complaints the worst service experience have experienced from @youbroadband
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AK
(@amitabhkhare) reported
@vikramsathaye @youbroadband @youbroadband is the worst when it comes to providing service. I now have one connection from YouBroadband, one from BSNL and one local fibre provider. Have not had issues with BSNL, and the local provider is very quick to provide service.
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Sharvari Chauhan
(@SharvariChauhan) reported
I don’t have Internet since Saturday night because apparently the building from where the connection comes doesn’t have electricity. It’s highly likely that they haven’t paid the bill.This is not the first time! Pick a reliable source @youbroadband @ViCustomerCare.Terrible lapses
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Ayush Gupta
(@Advocate_Ayush) reported
@vikramsathaye @youbroadband Its the worst. Used it in Pune, and it was a huge disappointment. You can go for Tata Sky Broadband or Jio-Fi/Airtel. These are much better.
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Nitin Revatagaon
(@Nitin_656) reported
@youbroadband 3rd class service providers. Worst broadband service providers. Our services are affected in your area we are working on it, you will get this msg every 2nd day and the service affected time (7hours, 8Hours) For what we are paying? Your affected service? 😠😠😠
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Nirmiti Pawar
(@NirmitiP) reported
@youbroadband i have already raised complaint No. 2021032810740 Please resolve this
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Sanjay kalse
(@sanjay_kalse) reported
@youbroadband third class service now a days at Aundh Pune 411007, not a single say we get full and continuous BB network, we get Msg - outage in your area , why the hell is this happening and is any one accountable. Do u guys really care for customers. Pl revert
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Hardik talesara
(@ht3063) reported
@youbroadband no internet from so many days no solution after regular complaint. 9898487961 Hitesh p talesara
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Sameer
(@sameershah98) reported
dear @youbroadband and @consumerforum_ I have requested to close my account on 6th Feb. it has been more than a month but have not got any update on refund of my deposit. Whenever i call your customer care team they take new request but do not provide status of old request.
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Divyesh Gandhi
(@DvsGandhi) reported
@youbroadband if it's a non working day of @youbroadband you can assume that it is your also. Never opt you broadband. Many other Internet service providers provide services on your working day.
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Patel Meet
(@bedboy_09) reported
@meetvabby @vikramsathaye @youbroadband Yes. Even in Surat Youbroadband was considered best. There was at all no competition. It was most reliable and most stable connection and personally used Youbroadband 8years with high hardly 1 complaint per year. But now service is declining day by day. Get rid of Youbroadband
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chetan mojidra
(@chetanmojidra) reported
@youbroadband Do you know the issue ?
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Shardool Kothari
(@shardool7) reported
@vikramsathaye @youbroadband @youbroadband is a waste of time and money. Extremely poor service. Better switch to competitors' services
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Anirban
(@baganirban) reported
@youbroadband no connectivity since last 72 hours. No action yet despite raising complaint on App and calling customer care 4 times during this period. Absolutely shameful service. @VodafoneIdeaIN @VodafoneGroup
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Vikram Sathaye
(@vikramsathaye) reported
After relentless calls and sales push I accepted @youbroadband as a service in Pune. After 45 days and more with multiple complaints / visits it’s been a horrible horrible experience. Still not sorted. Please look into the matter . Regret it .
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B M Saraf
(@bmsaraf) reported
@vikramsathaye @youbroadband I have also experienced the same horrible experience. My deposit even after disconnection of 2 years before has not been yet refunded despite so many mails and reminders
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Sanjay kalse
(@sanjay_kalse) reported
@youbroadband so many customers have complained and what is the out come , only - “ we regrets “ , do u guys really act on the complaints - heavily suffering at Aundh 411007 . All the times outages . Can any one look in to and give us basic service
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N G
(@NeerajGodse) reported
@youbroadband do you really care about your customers? Your executive visited my place two days fao to resolve a connectivity related issue, that was solved, and today am facing another issue... I have no internet...
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Sensei Sensible
(@sensei_sensible) reported
@youbroadband It’s been more than 24 hours that I’ve lodged a #complaint and there has been no response. Now your helpline is also unreachable. Technicians are not responding to calls. It’s a horrible experience. Only positive is that I checked my #Twitter after ages.
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Rahul Gadkari
(@rahulgadkari) reported
@youbroadband Customer No.2018571 facing severe connectivity issues since last few days. Continuous follow ups with your service Center does not yield any results. Very poor customer service response. Contact at 9881098992.
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Narean Naidu
(@nareannaidu) reported
@youbroadband worst internet service provider in india
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ROHAN
(@ChillaxedRohan) reported
@youbroadband one of the worst and pathetic broadband ever. In this pandemic when you know we are WFH there is no Internet and even if it’s there the speed is pathetic
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Saurabh Sinha 🇮🇳
(@imsouravsinha10) reported
from
Pune, State of Mahārāshtra
@vikramsathaye @youbroadband I prefer local Service provider in #Pune and trust me they are way better than some big names. @vikramsathaye
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Gaurav Mahajan 🇮🇳
(@iGauravMahajan) reported
@youbroadband @vikramsathaye @vikramsathaye Feel lucky. You atleast get a reply the same day you tweet. Most of the times we don't even get a reply. Sometimes we get one but only days after the complaint. This is only about getting replies. Complaint resolution is a different story altogether.
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Gaurav Mahajan 🇮🇳
(@iGauravMahajan) reported
@youbroadband For the past 7 days there has been almost no internet service. Raising a complaint has become a daily chore. Even if the service is working, the speeds are horrible. You need to compensate this week by atleast providing extra 7 days. #YouBroadband
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Patel Meet
(@bedboy_09) reported
@vikramsathaye @youbroadband Bro, get your connection terminated and ask for refund. And get Airtel. It rocks. And you'll see the difference in the service within 3 days. You will experience actual speed. I had same problems with Youbroadband for 3months. I am happy with Airtel now.
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Abhijeet Patki
(@AbhijeetPatki) reported
@vikramsathaye @youbroadband They are worst in Mumbai too
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Pavan Gollavilli
(@pavan_aaru) reported
@youbroadband I have connection issues every friday and it gets fixed monday evening. 1 month and 3 times connection issues. Poor service. Doesn't surprise why people leave Vodafone! No qualified engineer, just hiring part gime employees!