You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (87%)
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E-mail (7%)
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Phone (7%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
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| Mumbai |
Internet | |
| Pune |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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𝐘𝐚𝐬𝐡𝐰𝐚𝐧𝐭𝐡 𝐏𝐚𝐥𝐚𝐤𝐮𝐫𝐭𝐡𝐢
(@YPalakurthi) reported
I’m using @youbroadband at my cousin’s house-Visakhapatnam from last 15days. The service is too worst, in day time works properly but in nights service down. No response from technical side. Taken yearly pack
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Dishant Sagwaria
(@dishsa1234) reported
@youbroadband very poor services. Last 7 days not working. Call centre not satisfactory response. Every month remain shut for a week. Very poor services
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Chintan Pathak
(@chintancpathak) reported
@youbroadband do you even care about your clients or ur customer service that you are so proud of? 10 days since the complaint launched but no single response! My Internet is down since then. Req ID 2021051819166. So frustrating.
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Imran Ladak
(@itseggless) reported
@RoshniSethi3 @youbroadband We are facing a similar issue. No response from their customer service team.
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phadke manoj
(@phadke_manoj) reported
@youbroadband I am experiencing the pathetic service of you Broadband , every alternate day i have to open a ticket, and issue is temporarily resolved with the employee's leisure
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Margi
(@Margi05848414) reported
@youbroadband , I need contact number of responsible person who can solved my issue. from 18th may 2021, my broadband connection is not working and i register complained on same day. Till today i did not get resolution. daily twice i called in customer care and raised my concern.
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Dishendra
(@Dishendra_) reported
@youbroadband internet is down since 18th May. Customer support took 5 days to respond, they figured out the fiber optic cable is broken. Haven't fixed it yet and not evening picking up the call. req. id: 2021052007267
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Monish Painter
(@monishpainter) reported
Hello @DoT_India, Last 8 days my internet is not working even @youbroadband is not responding my email. I have called customer care for 15 times, still no solutionfrom serviceprovider. They are not given proper service Please take some action
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Sharvilak Thakore
(@sharvilak11) reported
@ViCustomerCare @youbroadband From 18th May, You Broadband vodafone hasn't been working at all. Customer care is equally pathetic and engineer doesn't show up.
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vs49243@gmail.com
(@vs49243) reported
@PrakashGaba @youbroadband Sir please get rid of you broadband, worst provider
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Dilip Tahilramani
(@DeeBoy5) reported
@RoshniSethi3 @youbroadband @youbroadband needs to make things change before customers started moving out of ur network...we facing the same issues
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Roshni Sethi
(@RoshniSethi3) reported
@youbroadband Today is Day 11 of no service and no resolution. Pathetic service. And to think I've recommended you'll to atleast 10 of my colleagues. I'll make sure they don't go for @youbroadband
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UDit
(@UD_it87) reported
@youbroadband my internet connection is down for almost 8 days now. How long you guys take to restore service?? You guys promise 24 working hours to resolve ticket but it’s too much this time..
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Mohit Advani
(@Mohitttology) reported
@youbroadband Since 22nd May internet not working 5 complains calls on toll free 4 complains on app but no response ...advance payment done till 30th May.. worst services thinking of changing the network
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awadhi jain
(@awadhijain1) reported
@youbroadband #Worstservice Since 22May, my internet is not working. Despite contacting multiple times to your customer care, your service team hasnt attended the call. Ur service eng Anil Sikarwar don't pick phone. U hv worst service team in Ahmedabad. Account id: aayushijain
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Nick kateliya
(@kateliyanik) reported
@youbroadband Worst Service I ever had, My connection is not working from last 8 days and everytime i call customer care they just tell same things. Never ever waste your money on @youbroadband #youbroadband #worstservice
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Rahul
(@rahulsha108) reported
@youbroadband I’ve complaint about 4 times about the internet issue I am facing since last 2 weeks but I have not yet received a single call from YOU team or neither a technician have visited to check the problem. You guys only care for money and not customers. #youbroadband
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Adarsh Tiwari
(@itsadrsh) reported
@youbroadband my internet is not working since 24-05-2021 07:30 without any reason/notification, Pls take an immediate action asap. Employees in your Dindoli (Surat) office are just ignoring me. My account no. 2079868
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Ds Vora
(@dsvora12) reported
@youbroadband @TRAI Since 24th May youbroadband regarding Internet download speed coming in Kbps without resolving the problem frequently close the complain.Take urgently action.
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Preeti Gopalan
(@d_datascientist) reported
@youbroadband After almost a week, after multiple chasing. Now he is asking to pay chq return charges, ur guys delayed the process, I repaid the amount via phonepe, why should I pay chq return charges for ur delays and unethical customer care.
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Jash Shah
(@JashSha10678905) reported
@youbroadband is the worst internet service provider since many days I am facing internet problem no one is looking for my complaint
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Monomit Kar
(@monomit) reported
@youbroadband my broadband is not working since 18.05.2021. After so many follow ups also no action was taken. Kindly expedite.
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saikat mahato
(@saikatmahato10) reported
@youbroadband Kindly improve your service.repeated complaints and no resolution.very pathetic service
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Kalpin Patel
(@drkalpin) reported
@youbroadband Broadband is not working almost completely since last Friday. Multiple complaints, once repaired and gone again! And now they say line checking going on which will continue for some time! Six days!? What's going on?
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Yesha Kantharia
(@KanthariaYesha) reported
I sincerely inform to you there is some technical issue which i faced from 5 days even i complaint many time but i couldn't get reply from your team i get problem in my online classes Kindly requesting to broadband servicing to solve my problem as soon as possible. @youbroadband
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RUCHIR BHAVSAR
(@RUCHIRBHAVSAR) reported
@youbroadband , @TRAI Hi you broadband team, Please refund my diposit money is it is more than 5 years gone & so many times i requested over the customer care but no action taken against it My login ID 9033451515, & my contact number 8866266140
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Sushmita Walve
(@Random__Sarcasm) reported
No response from @youbroadband about fraudulently resolving complaints in their system without even talking to me, providing ***** broken equipment and providing unstable internet connection. Terrible customer service from Nashik Location and Maharashtra Nodal office.
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Karavadi Karthik
(@KaravadiKarthik) reported
@youbroadband 1) there was no feasibility in our area but still you took money on May 1st . Till now I haven’t got any refund or cheque? How many days will you need ?? Such poor service with dumbest customer care. Appellate is non sense which doesn’t even have care
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RUPEN BAGADIA
(@Rups44) reported
@youbroadband No internet service and even after complain in customer care reminder after reminder no actions. Even no one is responding. VERY POOR SERVICE.
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Dilip Thosar
(@dilip_thosar) reported
@youbroadband your frequency and duration of network outages for FRIVOLOUS reasons are extremely high. today again, the net was out since 3PM and the app showed a RANDOM time to come up as 6PM and then now 9 PM. will you do something about it?