You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (88%)
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Wi-fi (6%)
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Phone (6%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Pune |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh Dhaduk
(@IamHarshDhaduk) reported
@youbroadband I cancelled my connection in mid of Feb-21 still refund not initiated. Sales / Customer care person told in within 45 days you will get your refund. Approx. 6 month now. I am just followup with the team but nothing happed. 2082180 is my cancelled account.
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Akshaysinh Solanki
(@akshaysolankihr) reported
Thats how you broadband works Reward we get for years of loyalty is zero @youbroadband @VodafoneIN you guys should remove your name from such a pathetic service provider firm My internet is not working since 2 months all i get is excuse from you's service engineer.
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Sumanth
(@sumanthb4u) reported
@youbroadband i by mistake took a yearly subscription. Amount paid and suffering due to bad connectivity. Very very poor service.
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Piyush Supekar
(@Piyushsupekar02) reported
@ChessbaseIndia Yes. And we will receive sponsorship and support from @ReheSamay and Youbroadband.
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NAVEEN NAMBADA
(@nambada786) reported
@_RiyaChaturvedi @youbroadband Waste of time Shift to some other network ASAP
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ComputeNXT
(@ComputeNXT) reported
@youbroadband @nambada786 @_RiyaChaturvedi the issue is not for Naveen, have you read it?
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PUNIT TULSYAN
(@PUNITTULSYAN) reported
@youbroadband I just loved the concept of your team ..you charge money but you never provides internet connection ....worst company...u should shut down your company and your assets ...don't loot any Indian !!
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Vishal Mittal
(@iamv_ishal) reported
@youbroadband why is that your service keeps breaking up in my area evry alternate day? Why can't you guys fix up the service for once properly. 🤔
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Arvind Sharma
(@AKROCKS29) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband Dear Team, On 7th July I applied for new connection on your website. In some time I got call from your sales representative. In some time same day I paid for subscription and router. Cable got installed, but 6 days and no router installed. Zero service at starting
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Ashhok Chawla
(@AshhokChawla) reported
@youbroadband @youbroadband @ViCustomerCare Pathetic internet service, just bought You Broadband 1 month back doesn't work for 5-6 hours in a day when it is most needed for kids schooling and office works. Made us buy 2 routers of 6K. Please provide a refund
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Manan Anjaria
(@AnjariaManan) reported
@youbroadband @rupahasit he then told me he would repay only in cheque 10 days , and I can call the customer service if I wanted in priority . I called them , it been 12 days and nothing has been done regarding this , I missed my 12 days class straight I can't afford to miss more
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Rakesh Mehta
(@vandita124) reported
@youbroadband Never take this connection. My connection was not working from last 111 days before expiry. After repeatedly complain you were not able to restart my connection, nor you gave me refund and now you are sending me regular SMS and calls to renew.
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Akshaysinh Solanki
(@akshaysolankihr) reported
Is this how you treat your loyal customers? Your service engineer always say please dont reopen the complaint i will do it but in the end i get is excuses. @youbroadband @VodafoneIN pathetic pathetic service
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StreamerbhuvaneshYT
(@komminenibhuvan) reported
If twitter is for sharing our views i would say that @youbroadband is the worst network i have even been through even the services are worse 👎👎👎 #youbroadband
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Ankur
(@ankur_ankyee) reported
@youbroadband I've got a horrific experience with the customer service in my area. My internet has been working for few days and other days i am just complaining to get it fixed. I'm experiencing better speed but it lags too many times. Any compensation for renewal? 1.5year cust.
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ᔕᗩIᑎT ᗷOᒍᗩᑕK ㋡
(@ThBuckStopsHere) reported
Imagine staying in a prime neighbourhood like Bandra West but companies like @JioCare @Airtel_Presence can’t provide you broadband service & you have to stick with the most unreliable @youbroadband 😭😭😭😭😭😭
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Shankar Gidwani
(@ShankarGidwani) reported
@youbroadband After close acount router is given to employee himensinh parmar from vadodara and promise us you will get the refund. Then when we call customer care they said we didnt got the receipt. employee not given me any receipt. Not they said no receipt then no refund.
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Rahul Shingavi
(@rahulshingavi) reported
from
Pune, State of Mahārāshtra
@youbroadband After many requests & follow up, you don’t solve our problems. Afterwards, you show us that case is sorted & closed! You take money in advance & don’t allow customers to make a day delay for payment. Third grade service. Complete loot. Won’t recommend @youbroadband!
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SAMPATH
(@SAMPATH63126869) reported
@youbroadband pathetic customer service of Youbroadband. Network and fibre issues persistent for a week and no one rectifies. Just looting money is their motto!! No wonder @JioCare is increasing their customer base when their competitor's attitude is such.
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cand
(@kelacandy) reported
after thousands of complaint for slow internet to @VodaIdea_NEWS @ViCustomerCare in my area vodafone be like "me nahi sudhrunga" no doubtt why youbroadband and vodafone is same
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Nishit Gautam
(@nishit_gautam) reported
@ReheSamay @youbroadband As an Indian it feels good when people of non south asian cointries say that their Internet also sucks.
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Arvind Sharma
(@AKROCKS29) reported
from
Lal Darwaja, State of Gujarāt
Now @youbroadband if you really care, than kindly refund my money. I'm not interested in your High speed internet service Which seems to be third class in starting itself.
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Atharva Kshirsagar
(@anotherAtharva) reported
@youbroadband has finally left the business of providing internet, instead they now do what they are the best at- providing excuses why the internet is not working.
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Padmavathi
(@padmavathi01) reported
@youbroadband Worst service. I have applied for new broadband connection on 27th March 2021 and paid the entire amount. After completing the payment there was no response from @youbroadband . I have raised refund request and it is more than 3 months,
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Riya Chaturvedi
(@_RiyaChaturvedi) reported
I have complained 2-3 times still my Internet is down from 1 week, please send any technician to fix it @youbroadband
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Chamundagotacentre
(@g_ramkrishna) reported
from
Navsari, State of Gujarāt
@youbroadband Very Pathetic service by youbroadband team. today technician visit at home at 12.45pm and he told me we came back for installation at 4.00pm for installation but still waiting for installation.I request please refund my payment ASAP.i don't want like this service.
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Harsh Dhaduk
(@IamHarshDhaduk) reported
@youbroadband Hi @youbroadband, Thanks for your quick response. But in list there is more. Please note this 2021070918935 complaint number 4 days internet is not working.
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Utsav Kacha
(@UtsavKacha) reported
@youbroadband worst service I ever seen. company have No man power or No cable team to resolve my problem from 48 hour. Please don't use you broadband.
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Mitulkumar Patel
(@mitulsp_) reported
@youbroadband my internet is not working for 21 days and according to your policies I am not eligible. You not able to provide solutions on time then sometime you put blame on the customer. When I request to credit 21 days in my account then I am not eligible #fraudster
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Manan Anjaria
(@AnjariaManan) reported
@youbroadband @rupahasit @youbroadband He told me it would be feasible and I told him my classes start from July 1st and need it connected , I paid through upi method and m not able to understand why can't u repay in upi method as soon as u know its not possible to provide service .