You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (9%)
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TV (3%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Raipur, Mumbai, Hyderabad, Vadodara, Pune, Nashik, Rājkot, Bengaluru, Ahmedabad, New Delhi and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Raipur |
Internet | |
| Mumbai |
Internet | |
| Hyderabad |
Internet | |
| Vadodara |
Internet | |
| Pune |
Internet | |
| Pune |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Harshit Shah
(@dorkygujju) reported
@youbroadband You have the WORST internet service I have ever used. There isn't a single day when your services run fine without any disruption. It is either the bandwidth that's not upto the mark or the widespread outage stretching for hours. (1/2)
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday for 3-4 times a day.. It's like medicine dose. I can attach 43 screenshots of outage notification. @youbroadbandcares only for itself. Need to cancel subscription and get refund... No customer service helps with this...
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Rohan Kulkarni
(@NeoBaman) reported
2nd reminder @youbroadband slow internet speeds for more than 2 days since last tweeted. Arrogant service people who cancel visits frequently and ask the cust. to remind them to come. @TRAI
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subodh sambhus
(@subodh2306) reported
@ViCustomerCare @youbroadband Don't share useless links . Address the issue n solve it .
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༆🆃︎ Ⓕ︎Ⓞ︎Ⓡ︎ 🆃︎🅿︎
(@t_4_tp) reported
@youbroadband I had DM the details but got no response. Worst service ever...
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PraveenCsena1999
(@IPraveench29) reported
@youbroadband wifi is getting turned off and on every hour. It is showing full sign but no internet access. I have 40Mbps unlimited plan. Help!
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Ahaan Pandit
(@ahaanpandit) reported
@pranav_72 @youbroadband You had a problem with Tikona too right
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Vivek Patel
(@outswinger93) reported
@youbroadband no satisfying service. I registered for new connection before diwali, also gave regarding check to agent then he denied then connection can't be given as all spaces are full. Then told to return check after it he stop picking up call, customer care also didn't gave,
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Deepak singh
(@diwakar_rabada) reported
@youbroadband I am facing some serious issue with the net connection from the past 3-4 day. I am not able raise a complaint via the App . As we all are working from home kindly resolve the issue.
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Aniket (AJ)
(@imAJ1004) reported
@DoT_India Pls review the way @youbroadband provides the services to their customers..no alert /notification ever received on their outage/maintenance on the weekday..so much of productivity loss..who is going to bear the cost..horrible service after paying the bills in advance
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Chetan Bhuva
(@Chetbhuva) reported
@youbroadband worst support recieved.All the executives are giving false commitments. Power is used without customer consent. Even not give any compansation.If internet is down that's cost to customer, No days will credit. Complaint no: 2021020520618, 2021020521167, 2021020521191
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Abhinav Mishra
(@FoodHogger101) reported
Had the worst service experience with YouBroadband. Have been waiting for a simple refund for 10 months now @youbroadband
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Tanay Sukhdeve
(@SukhdeveTanay) reported
@ssarode @VivekSh99663717 @youbroadband I have got my refund. I pumped my issue to Consumer court and they helped me out.
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday, 3-4 times a day. It's like medicine dose. @youbroadbandcares only for itself. How can I get refund for remaining duration?
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tushar
(@tushar4283) reported
@youbroadband multiple frequent disconnections from months. What a pathetic service ! @bsnlbroadband is lot better than your broadband connection. Is there any option for refund ?
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ng DD
(@dlcreations) reported
Why are we paying YOU if everyday we have to face a network downtime ? Kindly answer @youbroadband ! This is really enough. TT# 2021020702511
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SANKET KARODE
(@sanketsayz) reported
@youbroadband @vodafone @ViCustomerCare It never gets resolved
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pranav פראנאב
(@pranav_72) reported
@youbroadband playing the same trick everyday. No service from 9-11 AM. Like literally every single day.
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Sagar
(@SagarHiw) reported
@youbroadband struggling with network form last one week pathetic service. No support available
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SANKET KARODE
(@sanketsayz) reported
@youbroadband - what a pathetic service! Register a complaint and it gets resolved automatically!!? Without solving the issue, no call no service engineer? And this is ongoing always. I fail to understand how this system runs. Highly dissatisfied!!!!!
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Pa!a$h🦅
(@eventspeculator) reported
@youbroadband @vodafonein1 What kind of **** services do you give, estimated up time in Navsari locality was 12:06 PM, it's 4 PM and your internet still not working, I can't even reach the support service as the same up time pops up, you can't charge me for one whole day.
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Siddharth Dedgaonkar
(@SiddharthD92) reported
@youbroadband The issue is not resolved there is still no connectivity without giving me prior intimation. The internet is down, please help resolve this at the earliest.
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༆🆃︎ Ⓕ︎Ⓞ︎Ⓡ︎ 🆃︎🅿︎
(@t_4_tp) reported
@youbroadband services / Internet not working since morning and now they says it will probably start on 11-feb-2021 at 3:00 PM...! Worst ISP ever...Too costly with worst service. ..
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A Proud Indian.
(@KSRajan16) reported
@youbroadband #BadService Your Service in Vadodara is Extremely Bad. The Six Months Advance Payment of Rs.4200/- made in December but the quality of service is very poor. Despite regular follow up, your officials only give assurance but no action since last 12 days. Help.
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Ravi Kiran.chavala
(@chavRavi) reported
On the other @youbroadband has been hopeless they removed the backup power box about 6 months ago... so wherever power goes internet goes down.... Reaching there support is a nightmare.... looks like they don't care about users in our building.
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Moneypurse
(@Moneypurse1) reported
@youbroadband Worst service never had. from 5 days no internet.i am calling daily to customer care. No proper response and no update. I don't know why these people are this much lazy.
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Adarsh
(@adarshtemker) reported
@youbroadband payment done on 5th feb for new connection. After payment, you’re not even lifting the call. I need the connection today atleast. Such a worst service
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Siddhanth Sisodia
(@SiddhanthSisod1) reported
@youbroadband New update over internet disconnection of this service - it will take more than 10 days for a disconnection and after 10 days you'll blamed for using internet during disconnection. Tried to speak to the supervisor but, same agent speaks back changing language. 👏🏻
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satish chati
(@satishchati) reported
from
Pune, State of Mahārāshtra
@youbroadband Yet again inspite of making payment of Rs 9069 well In advance to renew service, your people have cut the line. When will this harassment stop? There is no responsible person to whom I can speak to. Can somebody look into this and resume service?
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Pravin Prabhu
(@prabhupravin1) reported
@youbroadband broadband is not working since past 5-6 hours in my house. Is there any outage in Hiranandani estate thane location