You Broadband service status: outage reports and connection issues
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
- Internet (75%)
- Wi-fi (25%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Pune, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 10 days ago |
|
Mumbai
|
Wi-fi | 2 months ago |
|
Mumbai
|
Internet | 2 months ago |
|
Pune
|
Internet | 3 months ago |
|
Ahmedabad
|
Wi-fi | 3 months ago |
|
Chhindwāra
|
Internet | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Prasad (@prasad_gujarat) reported@youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service
-
Vilas (@svilas) reported@youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.
-
kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....
-
Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved
-
Wealtheefy ⌯⌲ (@TheChartereds) reported@youbroadband I don’t live near Jantar Mantar. My internet has been down for over 24 hours despite raising a formal complaint through your app. The issue seems a broken cable, and there has been no resolution. Please get this fixed as soon as possible.
-
Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
-
Saifi Ansari (@Saifi_yaarrr) reported@youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints
-
Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
-
Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
-
tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
-
ajay wani (@ajaywani) reported@youbroadband its been 3 days youbroadband network is down, ticket has been raised but no progress. Airtel was also down but they were very prompt and already restored there’s connectivity.
-
लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported@youbroadband Worst service, waste of money, dont take this
-
Yash Bhalgat (@yashbhalgat) reported@youbroadband @youbroadband1 10-15 years as your customer. Frequent outages, and now completely down since yesterday right when I have online exams. Multiple complaints, zero resolution, zero support. This is how you treat a loyal customer? Fix this or I’m switching providers.
-
Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
-
Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
-
wulverine🆘 (@gameovertheog) reported@youbroadband down again? No customer care number is active. Nice scam Resolve FAST
-
Bhavesh Soni (@mr_bi2) reported@youbroadband @jagograhakjago My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
-
Hiru Raiyani (@RaiyaniHiru) reported@youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.
-
Vivek Sarwade (@viveksarwade) reported@youbroadband I have sent a DM, again the same issue after 2 days.. internet not working again
-
Rahul Sharma (@rahulshar1978) reported@Airtel_Presence @airtelindia @youbroadband Again Airtel Wi-Fi is down since 6 am this morning. What are you guys upto? Every other weekend you guys go down. I have found another ISP, and going to switch now
-
sc0utOP (@scouttanmay) reportedVapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.
-
Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
-
Crown Crasher (@CrownCrasher) reported@youbroadband Solve @scouttanmay problems first
-
Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
-
लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported@youbroadband Don't take this company connection, iam having lot of issue, no internet,no customer support, no service, nothing at all
-
bahudurapu batasari (@_mitochondri0) reportedThere’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband
-
bahudurapu batasari (@_mitochondri0) reported@youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.
-
Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
-
Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice
-
anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?