You Broadband Outage Report
Why is my You Broadband service not working?
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (69%)
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Wi-fi (31%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Pune, Nagpur and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Wi-fi | |
| Pune |
Internet | |
| Nagpur |
Internet | |
| Nagpur |
Internet | |
| Mumbai |
Internet | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rukmini Desigan / ருக்மிணி தேசிகன்
(@desiganrukmini) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband you have worst customer care service and PR activities
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Raj Raipancholia
(@rpancholia) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband @VodafoneIN @Idea Youbroadband services in Vasna Rd-Baroda are down since 28th July. Call centre is of no help, service engineers do not come, renewal reminders have started 30 days prior...somebody intervene from You/Vodafone
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Punit Patel
(@punit_patel1212) reported
from
Daskroi, State of Gujarāt
@youbroadband dear team, at my office last 5 days Net Connection not working, also your local team not getting proper answer, if u have no interest to provide services then plz remove yr connection and refund my money, Costumer I'd : 1834488
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Yours Curiously
(@Yours_Curiously) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband Your Broadband service not working again today. It doesn’t work for atleast 10 days in a month. You don’t even care. Everytime it doesn’t work I will tweet to your page. Location: in Marol, Andheri #Youbroadband #youbroadbanddontcare #NoBroadband #pathetic
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Pankaj Chandankar
(@sys_pc) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband #Pune Furstrated with customer onboarding process. After advance online payment, since last 5-6 days taking follow up with provider and set up guys to set up connection but every time they give excuses or reject calls. Recpt# RICI8065874287
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Maunish Vyas
(@MaunishVyas) reported
from
Lal Darwaja, State of Gujarāt
@DoT_India @TRAI Since many days I am complaining and there is no solution yet from @youbroadband. @IndianPGPortal my grievance registration number is DOTEL/E/2019/25590
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TheStyleVersatile
(@ParakramRana) reported
from
Mumbai Suburban, State of Mahārāshtra
Horrible horrible service by @youbroadband! Their service has been down for over 48 hours now and they say that nothings wrong, nor have they sent an executive to help me solve my problem! I guess the only way they’ll do something is if I tweet about it publicly! 👎🏽👎🏽👎🏽
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Narendra Bhuptani
(@ndbhuptani) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband Recharge done before one month for upgrade to 100Mbps with an assurance by @youbroadband to change the modem. Till date, the modem is not changed and the service is providing 20Mbps. Bad service as usual.
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Vaghani Nilesh
(@NDVaghani) reported
from
Alkapuri, State of Gujarāt
@youbroadband @VodafoneIN Customer care set the priority basis since last 2 week. But no any response and solution. Also you haven't any concerned person contact no.
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Ex Major Shreyamun Mehta
(@ShreyamunM) reported
from
Arun Arekar -residence, State of Gujarāt
While it’s always great to celebrate and remember Independence we earned, The “ so called outage “ continues and the entire week has gone ! Absolutely unprofessional and pathetic company called YOUBROADBAND ! In the month of August , JUST TWO DAYS OF WIFI CONNECTIVITY.
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drishti jain
(@DrishtiDjcool94) reported
from
Kondāpur, Telangana
What a poor service #youbroadband Its been 15 days and my request for transferring connection is still pending. @youbroadband such a pathetic service you have.
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Santhoshkumar
(@Santhos42714276) reported
from
Sinnairumbedu, State of Tamil Nādu
@youbroadband @youbroadband : services not working properly since From the instalation, twice the time service went down... Kindly take necessary action..
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Ex Major Shreyamun Mehta
(@ShreyamunM) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband wifi down since last four hours at Sama savli road vadodara ! Complaint lodged online
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NGR
(@NGR_blr) reported
from
Bengaluru, State of Karnataka
Ever since #Vodafone bought #youbroadband, #YOUBroadband has been down also. So I moved out #Vodafonedown
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Divyesh.IT10
(@divyesh_it10) reported
from
Arun Arekar -residence, State of Gujarāt
@FreeChargeCares I appreciate your service and quick response with resolution @youbroadband you should learn from FreechargeCares on how to resolve customer's request
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Dhaval Mehta
(@Dr_dhavalmehta) reported
from
Arun Arekar -residence, State of Gujarāt
If @youbroadband Not able to done your work or close request in TAT then you have not to stand here as service provider. I am condemn you and will also write to @TRAI about this.
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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ApoorvMilindParanjpe
(@apoorvp) reported
from
Hadapsar, State of Mahārāshtra
ThankYou @youbroadband 4 excellent speed of Broadband. But I wish to enjoy this marvellous speed without any interruption. My Net keeps disconnecting on an average for 2 days/week. If YOU can provide me Uninterrupted service then I would like to continue with you guys, else...
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Raj Raipancholia
(@rpancholia) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband the broadband services are down in vicinity since 28th July. The service engineers do not come for visits, call centre says it will get resolved soon, SMS on downtime are honoured but uptime is not honoured. Have paid subscription amount in advance. Can someone call
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Balaji
(@balajimaran) reported
from
Chennai, State of Tamil Nādu
@youbroadband YOU are the worst service provider in India. No accountability and responsibility towards the customer. I paid for router 12 days ago, still, I didn't get a message/call from YOU. The customer care is so dumb, irresponsible...My Relationship No. : 1916584
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Pandya palash
(@Pandyapalash) reported
from
Sūrat, State of Gujarāt
@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Ganesh Sathe
(@SatheGanesh) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband ridiculous service and support from your Pune team. If problem not resolved we going to file case against you in consumer court. Waiting for reply. User id : gaze400 #ispservice
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Divyesh.IT10
(@divyesh_it10) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband service request # 2019090520448 username devit10 ac num 1105176 You are sending me offer,offer showing in my own acct and ur executive saying ths offer is nt available for you
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Santhoshkumar
(@Santhos42714276) reported
from
Sinnairumbedu, State of Tamil Nādu
@youbroadband how you are going to compensate this kind of non service to customers... are you refunded the money or extend the validity date
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Parvez Khan Pathan
(@iamParvezKhan07) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband Shame On You. If You Can't Handke Nd Provide Good Service Then Shut Down Your Service. Custom Is King And Value Them. We Paid You For Service... So Solved Matter As Soon As Possible! Otherwise Give Us Refund Money So Can Grab New Internet Service Like @JioCare
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Dhaval Mehta
(@Dr_dhavalmehta) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I request to your customer care no. For relocate my you broadband connection before 20 days. You haven't a courtesy to take that request seriously. I wait to you from last 20 days but no have time to do that work My request no. 2019080625455. @TRAI
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H B Kulkarni
(@hbkool) reported
from
Nashik Division, State of Mahārāshtra
Finally good internet service at home! @youbroadband
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Santhoshkumar
(@Santhos42714276) reported
from
Sinnairumbedu, State of Tamil Nādu
@youbroadband Yes... its completed thanks for your support and pls inform to the executive who gave wrong commitment,Further non of the customer wont get irritation while taking the new service
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Ex Major Shreyamun Mehta
(@ShreyamunM) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband Account no : 1721105 Outage has been there on regular basis in the past one year ! Please check the history of complaints In this month of August 19, out of 24 days, wifi was only for TWO days! Pl credit these days immediately and restore wifi .
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Pragneshpatel
(@Pag_ukai) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband Hi Sir, As per your sales team commitment I have 6+2 plan but it's showing only 6 months in account for that I added complaint on 6th September ( before 10 days ago) but still not get any solution. Please help.