You Broadband Outage Report

@youbroadband worst service. I have paid immediately for connection on 20th feb and still the work is not done. I tried to call @youbroadband more than 30 times daily. They are giving bullshit reasons. I think I should go to @ConsumerCourt_ Now.

@youbroadband @TRAI why you ppls are not responding after taking the money. Take money & digest seems youbroadband policy. I paid advance money through cheque at Vadodara for new connection on 6th March but till lock down means 21st March your installation team was sleeping.

Hello @youbroadband your customer service is very worst because I have lost my internet connectivity in every 10 to 15 minutes. Already I have completion many times regarding that but still I am not getting any proper response from your customer care. @VodafoneIN @youbroadband

@youbroadband This is the worst ever service given by @youbroadband ...I have made so many complaints through app but no one try to resolve it.I have also made call to you broadband representative but not a single reply.....Work 4m home not possible wid @youbroadband

@youbroadband please fix internet issue. No connectivity since 2-3 days

@youbroadband powered by @VodafoneIN it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it. And also unable to contact your assigned executive.

@youbroadband @TRAI This tweets have been made to customer care of youbroadband, but till date I didn't get any response. Youbroadband is broadband services of Vodafone. @VodafoneIN see there customer care services. Shame on such service providers. Soon you will out of the market

@youbroadband @VodafoneIN Since I am on work from home, broadband ain’t working since last night. It would be great if you help me with MAC updation, I myself figured the issue. Please help in making WFH effective and contributing to economy. I urge you. I am just a call away.

@youbroadband @TRAI As per Govt Guidelines broadband services will be continued & are allow to fix the problem. Device is already fitted on the terrace, cable is already fixed, just to configure. Due to lazy ppls Vodafone hits badly and facing bad times. Shameless act.

Net is not working since last 4 days... What should I do during work from home....@youbroadband

@youbroadband May please reply... It's so pathetic when you are in work from home and your internet are not working... Pls take it seriously

@youbroadband your promo code is not working!!!! Being existing customers it still says promo code invalid.

@subhs467 @youbroadband Bro raise a complaint with some govt authority private sector sucks in responses. No proper rules and guidelines they just sell as they which without support.

Fully 3rd class service of @youbroadband @VodafoneIN @VodafoneGroup Once in a day problem of connectivity for broadband internet service... @TRAI @GoI_MeitY

@VodafoneIN Just MAC Id updation required. I’ll share picture of modem and you can do it there. Please help. @VodafoneIN @youbroadband

@VodafoneIN What is my concern and what bull shit link you are providing. Again wackiest Service from @youbroadband @VodafoneIN @TRAI. Shut down your business or it will automatically be shut down as per services provided by you. Shame a big shame.

@youbroadband Hi, since last three days im not getting Internet service, Area Engg are giving very childish reason, Can you people tell me how long will take to rectify the problem,Do u have any SLA. Account ID 1929252

@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

@youbroadband Knowing very well that we are News Channel & the disruption in the service causes loses to Channel . Make urgent efforts to rectify the internet connection of MKN News Channel

@youbroadband Pathetic service from last one week, support team is not picking my calls, support team numbers are +91 8830418310 , +91 91726 37368 . 200 Mbps speed plan is now working on 1Mbps. I stongly recommend users to shift to #jiofiber @reliancejio

@youbroadband it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it.

@youbroadband hello, no Internet here for last 2 hours now. Complaint is already raised. Customer ID: 1584584

@Thinkngcatalyst @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!

@youbroadband Internet is down since this afternoon in karve nagar. Registered complaint on customer care. No message with complaint number. Pathetic service during such critical time.

Poor service of @youbroadband. They'd don't care about their customer. My friend's problem is not resolved and still no response form them.

@youbroadband Raised 4 requests for the copies of invoices. 29 Jan, 07 Feb, 11 Mar &12 Mar. You guys never sent me the invoices. Never recieved a call back. Thanks for making me terminating my relationship with you. Such a pathetic customer support ! @sakaltimes @TRAI

@malthnks @youbroadband Yeah in between the customer care had become slightly good when i was in Vadodara. But i guess thereafter again degraded.

@youbroadband internet not working since yesterday. Also not able to raise service request on App. #WorkFromHome Username - mehul1994

@youbroadband My Internet is down since afternoon. My Account # 1003870. Could someone take a look at it.