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You Broadband

You Broadband service status: outage reports and connection issues

Why is my You Broadband service not working?

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Full Outage Map

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours

The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  • 56% Internet (56%)
  • 33% Total Blackout (33%)
  • 11% Wi-fi (11%)

Live Outage Map

The most recent You Broadband outage reports came from the following cities: Mumbai, Pune, Ahmedabad, Chhindwāra, Vadodara, and Sūrat.

CityProblem TypeReport Time
Mumbai Internet 6 days ago
Pune Internet 20 days ago
Ahmedabad Wi-fi 28 days ago
Chhindwāra Internet 29 days ago
Vadodara Total Blackout 2 months ago
Pune Internet 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • vnayptl
    Vinay Patel (@vnayptl) reported

    @youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.

  • SanjayKalse3
    Wanderer (@SanjayKalse3) reported

    @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.

  • roastedGOAT11
    toasty buns (@roastedGOAT11) reported

    @youbroadband internet has been down in pune (dhole patil rd)...whats the issue?

  • imhiteshmodi
    Hitesh Modi (@imhiteshmodi) reported

    @youbroadband Stop thinking about speed, think about continuing the service

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • Anchu9211
    Anchal (@Anchu9211) reported

    @youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband worst internet provider. Internet down daily for atleast 6 hrs daily in evening affecting our work. Raised multiple issues but ticket gets closed. Fix the issue for godsake.

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • SaiArikala
    Sai Charan Arikala (@SaiArikala) reported

    @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband You not giving properly net of Wi-Fi Daily problem will be 24 hours not will be solve because of you how many days will be net problem created I am asking customer in centre point hotel. How many days I suffering how many days will be a problem solve of tell me

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • t_4_tp
    𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported

    Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • ajaywani
    ajay wani (@ajaywani) reported

    @youbroadband its been 3 days youbroadband network is down, ticket has been raised but no progress. Airtel was also down but they were very prompt and already restored there’s connectivity.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Seriously? Main toh pichhle 2 mahine se aapki wajah se hi stress mein hoon. Constant downtime, poor service, and no proper resolution. This is not what you promise in your ads. Please fix your service ASAP or be ready for escalation.

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • VandanaNova
    Vandana Sai T (@VandanaNova) reported

    @youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.

  • tj_psy_tense
    t j (@tj_psy_tense) reported

    @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

  • nehalgandhi2001
    Nehal Gandhi (@nehalgandhi2001) reported

    @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

  • naammeinkyaha
    Abhay Saraf (@naammeinkyaha) reported

    @youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband @Guj_LSA_DoT_MoC please look into this matter. Extremely irresponsible service.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Still not working…

  • kunalk143
    kottawarkunal (@kunalk143) reported

    @youbroadband @SameerOnmyway 2178317 Why Internet is down for more than 20 hrs In balewadi Pune...And no one is answering Calls / Support is also down...You guys are the Best in Pathetic service Provider in Pune...

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.

  • vnayptl
    Vinay Patel (@vnayptl) reported

    @youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.