You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (50%)
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E-mail (19%)
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Wi-fi (19%)
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Total Blackout (13%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Rājkot, Vadodara, New Delhi, Mumbai, Pune and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Rājkot |
Internet | |
| Vadodara |
Internet | |
| New Delhi |
||
| Mumbai |
Total Blackout | |
| Pune |
Internet | |
| Pune |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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StoneCold
(@StoneColdMamu) reported
@youbroadband Internet is down since 8pm last night ..... Do you really care?
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Chirag Chavda 🇮🇳
(@themarchboy__) reported
@youbroadband Doesn't Care About their Customers. They threatened Customers and They Claimed that they are the Best in Care and Communication. I m Gonna Join the @reliancejio or @airtelindia soon. Atleast they listen and solved the problem of their Customers.
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Nimish
(@Nimish56775254) reported
Having very bad experience with @youbroadband I have renewed my plan on 25 September and paid 2134 rs for a plan which was valid for 5 months as told by their technical guy after payment no message was send to me nor the mail of successful transaction just money was deducted.
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vrajesh
(@vjisfun) reported
Extent of fraud - power supply taken from private meter ! How can you invade someone else’s meter ?? Pathetic people @youbroadband @DoT_India @AshwiniVaishnaw No one will take action against this internet service provider?
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mangesh
(@KelaMangesh) reported
@youbroadband very bad speed i have bought 40mbps plan but we get speed not more than 3 Mbps connection also disconnect very bad i never happy pls. refund my money.#trai #Broadband
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vrajesh
(@vjisfun) reported
@youbroadband pathetic internet services. Complain open since days and engineers checking packet drop rates ! Internet down & no one cares. Classic case of hooliganism where you capture buildings as junction points and charge us for ZERO INTERNET. @DoT_India @AshwiniVaishnaw
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SAI VANDANA 🍀🕊️😇
(@vandudgreat) reported
@youbroadband After power cut, the network signal light is not turning on, it shows connected but no internet access. It's been 1 day and the network issue arises. Please help.
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Rajesh Sapkal🇮🇳
(@rajeshsapkal) reported
@jayjitbiswas @Airtel_Presence @youbroadband Dada, 4 hrs since raising complaint. No responese. They dont care. Will need to escalate.
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Nimish
(@Nimish56775254) reported
This has cost me not just the internet but one company's job interview and two companies online assessment test for their job openings worst internet service provider of all time @youbroadband if you still have any sympathy for your customers just please refund my money.
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Ashish Rathi
(@AshRathi) reported
@youbroadband Day 5. No resolution. No contact from your technicians!
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Amit
(@amitjuvekar) reported
@youbroadband does not provide service. Just keeps on promising! & if you’ve paid for 1 year they will not refund any money in case of cancellation of connection! So, preferably don’t subscribe to #YouBroadband OR don’t take annual plans! #Servicetweet #horribleservice
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StoneCold
(@StoneColdMamu) reported
@youbroadband @MirrorPune @ConsumerReports Its been more than 22 hours now that the internet is down. All I get to hear is that the "Backend team will give you update".... What will I do with that update? When is the internet going to be restored?
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StoneCold
(@StoneColdMamu) reported
@youbroadband @MirrorPune Its been more than 22 hours now that the internet is down. All I get to hear is that the "Backend team will give you update".... What will I do with that update? When is the internet going to be restored?
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Yogesh agarwal 🇮🇳
(@agarwalyogesh97) reported
@youbroadband my internet is not working since yesterday afternoon, account number:2108296. Even after renewal l, it's being 24 hours, and still showing no internet connection, even the customer care are not responding despite contacting them. Please look into it... (1/2)
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Tushar Nagalkar
(@tnagalkar) reported
@youbroadband IN MY BUILDING ONLY MY INTERNET IS NOT WORKING SINCE 29 SEP. OTHERS PEOPLE'S YOU BROADBAND IS WORKING FINE. I HAVE COMPLAINED AND EMAILED AND TWEETED STILL NOONE IS SOLVING THE ISSUE. KINDLY DISCONNECT MY CONNECTION & REFUND ME THE AMOUNT ASAP
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Amit
(@amitjuvekar) reported
@youbroadband will close the complaint without taking any action. After you complain, they will take action remotely, without visiting your place. If their system shows modem as working then complaint is closed! #YouBroadband #Servicetweet #horribleservice
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Nimish
(@Nimish56775254) reported
The two guys which came to renew my plan in my house have not once received my call after payment was done just doging is this how you treat your customer @youbroadband just take money and run away
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mangesh
(@KelaMangesh) reported
@youbroadband Initiate my refund never service from first day onward refund my full amount and surrounding my BB i never happy with speed and connectivity. Bad commitment by brand you broadband. I am from Aurangabad 431001
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vrajesh
(@vjisfun) reported
@youbroadband @VeekayF Worst folks to have a connection with. Masters in using unethical methods - stealing power from private home user meters, fixing things temporarily to close the ticket and what not !
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Mohan Rajana
(@mohanrajana) reported
@youbroadband No connectivity since yesterday morning and complaint still pending. Atleast letting us know the problem will help make alternate arrangements.
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Yogesh agarwal 🇮🇳
(@agarwalyogesh97) reported
@youbroadband this is the worst service i am experiencing, even on regular basis i am facing difficulty with internet speed since last 4-5 months, and the worst part is the customer care doesn't care about it.
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imkrutarth
(@multiversals) reported
@youbroadband your Waghodia Road - Vadodara - Gujarat services are **** - and i am raising complain to #TRAI so that your SERVICE LICENSE gets CANCELLED in GUJARAT : @MoIB_Official @MoitOfficial please take action as this company is doing FRAUD with the users ..#KayP
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mangesh
(@KelaMangesh) reported
@youbroadband very bad and poor service as per plan mention speed and connectivity not get it....no service after complain i from Aurangabad 431001
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Tushar Nagalkar
(@tnagalkar) reported
@youbroadband EITHER PROVIDE A RESOLUTION OR DISCONNECT MY CONNECTION IMMEDIATELY. I'M FED UP
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emth
(@emth210) reported
@youbroadband is the worst WiFi I have ever used. Horrible customer service as well. Do not recommend to anyone. I would rather not have internet at all than use their internet.
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srirangapurinikhil
(@nikhilfr98) reported
@youbroadband worst service ever,los issue again and no proper response,resolve the issue asap in vanasthalipuram area
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Sunil Chandurkar
(@ChandurkarSunil) reported
Dear @youbroadband @VodafoneGroup @ViCustomerCare I took YOU UNLTD 200 Mbps 12 Months n there is no internet since 10-15 Days. It shows internet connectivity on my router but NO internet. There must be alerts at your end for high-end customer to ensure it works always.
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Gorijavolu Dileep Kumar
(@gorijavoludilip) reported
@youbroadband I lost my mobile number 9676171643 and tried to update 9929921229... connected with the branch and connected with the customer team simply they suggest no option to update....here the only option is to disconnect the Youbrodbrand services right.
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Suhas Shah
(@SuhasSh28640653) reported
@youbroadband i have locked complain and given complain but issue was not solved by team its very poor service in pune
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Ravish Kumar
(@ravishkumar425) reported
@youbroadband still issue not resolved against complaint No: 2022093008887 reported on 30th Sep, neither there is any clarity from you, every time customer care people says that they have escalated the issue. Is this the procedure you follow against customer complaint @ViVodaidea