You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (71%)
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Wi-fi (29%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Lohith K.S. Chalam
(@lohithchalam) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband had Dm'd , emailed ,called customer care and no response from you. I don't have internet connectivity since a month. Pathetic service and I am still surprised this company belongs to @VodafoneIN .
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Nilesh Moradiya
(@Nilesh_Moradiya) reported
from
Arun Arekar -residence, State of Gujarāt
Please don't install @youbroadband at all, I'm experiencing worst service ever. My service is not working and I've been chasing since last 10 days and no response
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Sathwik Rao Rachakonda
(@sathwik_rao_R) reported
from
Annāram, Telangana
@VodafoneIN @youbroadband once of the worst broadband service I have ever seen my life.I made payment on 23th for new connection in kothapet(HyD).Till now no proper response from team members. Request my friends not to get this broadband.they will test our patience in peeks
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Balu_D629
(@DBK_629) reported
from
Kākināda, State of Andhra Pradesh
@TRAI @VodafoneIN @VodafoneGroup internet service down since 2 days, in my location #kakinada #OPP3rdAPSP @youbroadband you are failed to resume the services even after 2 days. Dear @TRAI please look into this issue user id:1578653
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Ex Major Shreyamun Mehta
(@ShreyamunM) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband Account no : 1721105 Outage has been there on regular basis in the past one year ! Please check the history of complaints In this month of August 19, out of 24 days, wifi was only for TWO days! Pl credit these days immediately and restore wifi .
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sedericko
(@sedericko) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband got a call at work saying it was rectified, got home and it's still not working. I have this issue almost every month and it always starts on the weekend! @VodafoneIN @inconsumerforum @consumerforum_
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Raj Raipancholia
(@rpancholia) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband the broadband services are down in vicinity since 28th July. The service engineers do not come for visits, call centre says it will get resolved soon, SMS on downtime are honoured but uptime is not honoured. Have paid subscription amount in advance. Can someone call
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Raj Raipancholia
(@rpancholia) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband @VodafoneIN @Idea Youbroadband services in Vasna Rd-Baroda are down since 28th July. Call centre is of no help, service engineers do not come, renewal reminders have started 30 days prior...somebody intervene from You/Vodafone
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Kanu Parmar
(@KanuPar40532228) reported
from
Arun Arekar -residence, State of Gujarāt
Big Mess in Broadband serviceby #youbroadband #vodafone . Not getting service since 20days and still here local guys says- Service will resume tomorrow Location : vadodara
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Giving Rain/ Dam updates for Pune/ MH
(@nmdandekar) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband do you guys really care The internet is down from Thur afternoon. After 2 calls everyday you send someone who does not even know how to restart network switch. I think i hv to change service provider
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Curiously Yours
(@picamatz) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband Pathetic service, @youbroadband , my areas cable was cut and no internet was there for past 1 week. It got repaired 2 days back but again internet isn’t working. Today also , I am not getting internet in Bhavani nagar, andheri east, mumbai. @VodafoneIN make them do somethng pls
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Sanjay Gadhethariya
(@SM_Gadhethariya) reported
from
Sūrat, State of Gujarāt
@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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SUHAS S AMBEKAR
(@suhassambekar) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband Please update on the resume of services in Suncity Paradise, Vadodara. It's not working since last Thursday.
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Rukmini Desigan / ருக்மிணி தேசிகன்
(@desiganrukmini) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband you are worst service providers in Bangalore. When I try to reach your engineer or customer care the numbers will be not valid. Better shut down the services if you can't handle
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sedericko
(@sedericko) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband almost 30 hours since internet is not working. Your customer care guy said fibre maintenance work is going on. How much longer is this going to take!!
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Perin Shah
(@shah_perin) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband You are going to loose one of the loyal customer who choose your services of Youbroadband instead of Jio Gigafiber to get a good customer support but instead you provided a lamentable service. Thanks for hoodwinking 😄
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Lohith K.S. Chalam
(@lohithchalam) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband Please respond my query despite emails, dms .no response since 2 months . One of the worst service I had in my life. There are no escalation hirarchy as well. #worstservice
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Ketan Chopda
(@ktn_2714) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband amazingly worst service in shyamal area. You guys are free for collect payment anytime but your support team is always busy. #youbradband_worst @VodafoneIN
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Siddharth Jajal
(@JajalSiddharth) reported
from
Pune, State of Mahārāshtra
It’s been only 4 days & you already have connectivity issues! #poorservice #internetdown @youbroadband #poorcustomerservice
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ApoorvMilindParanjpe
(@apoorvp) reported
from
Hadapsar, State of Mahārāshtra
ThankYou @youbroadband 4 excellent speed of Broadband. But I wish to enjoy this marvellous speed without any interruption. My Net keeps disconnecting on an average for 2 days/week. If YOU can provide me Uninterrupted service then I would like to continue with you guys, else...
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tnv sekhar
(@tnvsekhar) reported
from
Gurgaon, State of Haryāna
@youbroadband @TRAI @jagograhakjago @ConsumerCourt_ @JagoGrahakJago_ YouBroadband A/C No 1348919, I have been facing service interruptions since last one month and fed up with complaints and escalations , request you to fix it or terminate and refund the amount with immediately
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Vaidehi Naik
(@Vaid3hi) reported
from
Arun Arekar -residence, State of Gujarāt
@VodafoneIN I am trying to reach @youbroadband ‘s responsibile authorities to resolve an ongoing internet issue at my house but no one cares to respond! I am frustrated with the complaints falling on deaf ears! Need a resolution ASAP! #digitalIndia #internetChor
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aditya srivastava
(@adit5889) reported
from
Pune, State of Mahārāshtra
@youbroadband its been 3 days my wifi isn’t working your technician says the fibre cable has been cut ! No solution for the same & now my calls do not go through to your call centre also! Very Poor Service @VodafoneIN
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Sharan Chawda
(@sharanchawda8) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I wish you start following it first My complaint number is 2019080410951(recent) And my net is not working since long Every time I call I get same reply "our technical person will contact you shortly" & "I have forwarded your requests" But still nothing have happened !😠😠
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Rukmini Desigan / ருக்மிணி தேசிகன்
(@desiganrukmini) reported
from
Jayanagar 8th Block, State of Karnataka
@youbroadband how long should i keep waiting for a service request. Worst service in Jayanagar Bangalore
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drishti jain
(@DrishtiDjcool94) reported
from
Kondāpur, Telangana
What a poor service #youbroadband Its been 15 days and my request for transferring connection is still pending. @youbroadband such a pathetic service you have.
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Curiously Yours
(@picamatz) reported
from
Mumbai Suburban, State of Mahārāshtra
@NetflixIndia Damn! My @youbroadband is not working for past 1 week. And the company doesn’t care to even repair internet connection. Am missing sacred games 2 😭 pls send gaitonde to their office with a gun
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Mohitgangani
(@MohitBGangani) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I’m really fed up with your service I have no internet from yesterday and now they say I’m complain is in process but nothing is working if you can’t do anything then I want my refund which I did yesterday #verybadservice
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Vaidehi Naik
(@Vaid3hi) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband May be you should stop talking bullshit and start resolving customer complaints too! #digitalIndia #TRAI #chor
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Lohith K.S. Chalam
(@lohithchalam) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband had Dm'd , emailed ,called customer care and no response from you. I don't have internet connectivity since a month. Pathetic service and I am still surprised this company belongs to @VodafoneIN . Cc @TRAI