You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (23%)
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E-mail (5%)
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Total Blackout (5%)
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TV (5%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Ahmedabad, Hyderabad, Mumbai, Srinagar and Raipur.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
Internet | |
| Hyderabad |
Internet | |
| Mumbai |
Internet | |
| Ahmedabad |
Internet | |
| Srinagar |
Internet | |
| Raipur |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Shraddha Karve
(@ShraddhaKB) reported
I live in Pune city & for past week we are facing tremendous issues with @youbroadband Network does not stay for even 15 minutes at a stretch. We contacted the service provider at least a dozen times but none of his solutions have worked. Very disappointed with @youbroadband
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SUMIT M. KHAIRNAR
(@sumit0911) reported
@youbroadband hi your local (Nashik city) technical team is not working carefully. My broadband connection is totally dependent on others electricity. Your local team is working carefully. Please solve this issue at the earliest.
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Rushabh shah
(@rushabh091) reported
@youbroadband If you are working kindly solve my issue as soon as possible from February month your company not have high speed modem my 6 month plan over & also 1 month renew plan of 50mbps but you broadband is taking complaint & making fool to customers Acno1543833 Guj
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The Hindu
(@nirav_jakasania) reported
Connection is down since 19th Dec. I think youbroadband has time machine as they mention in snapshot that they will solve prob at 18:57:50 on 19th dec. They will go back to yesterand resume services on the time. Pathetic service. @youbroadband @VodafoneIdeaIN
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Diptesh Jain
(@Dipteshjain) reported
@ViCustomerCare I already called that no you provided 3 to 4 time since yesterday, still it is not yet resolved. And this is not the first time I am experiencing such things this is a very common problem with @youbroadband service. False promises and lack of interest to resolve issues.
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Hiren upadhyay
(@Hirenu1978) reported
@ViCustomerCare we faced serious issues of #youbroadband in vejalpur bakeri city. Problem still exist even after complain. Again we faced poor service by # youbroadband. @vodafone
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Siddharth Gupta
(@Siddhar30630953) reported
@youbroadband Have been facing Internet connectivity issues since almost a month now. At earlier they said some technician will visit to resolve our complaint within 24 hours but till date there has not been a single response from their team. Very poor and inefficient service.
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Hiren upadhyay
(@Hirenu1978) reported
Extremely poor service by #youbroadband in Sanmukh apartment bakari city vejalpur area ahmedabad. Customer care not respond even after several contact. When people doing work from and they need proper service but #youbroadband again fail to serve.@vodafone
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Dream House
(@DreamHouseIndia) reported
@youbroadband My internet is not working since 7 days and no one cares thank you you broadband care
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Xyaa
(@xyaalive) reported
Hey @youbroadband can you fix your internet for once? Your customer care is never reachable. Who am I supposed to contact for my issues?
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KAUSTUBH
(@kaustya_) reported
@youbroadband Why do you take money? We never have communication. No Service, Complaint closed without my concent And Don't know... I ask for service, serviceman says i m in different area. No wonder, you are out of business. Condolences in advance. #vodafoneidea
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Vasu Dev Roy Patnaik
(@VasuPatnaik32) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband such an irresponsible service persons u have, internet not working from two days raised complaint in app n till now nobody responded. Jus waiting for the plan validity to complete once it complete never ever vl suggest anyone or vl recharge again
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Capt. Ratnakar Karve
(@rbkarve) reported
@youbroadband Broadband is down now for 24 hours + at Sheela Vihar colony Pune! Keep getting messages about some work in progress. We have not paid to be kept without service. If it takes so long to repair there must be some very inefficient employees at your end!
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KAUSTUBH
(@kaustya_) reported
@youbroadband Nothing happens, i know. Every customer of yours in my building will switch immediately as any other internet provider comes. Congratulations to your team pune. Aundh Area. Your have already lost each customer i know, despite of reach and large network.
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Pranav Pandya
(@Pkpandya) reported
@youbroadband internet in Satellite, Ahmedabad area is down since 2 days. when will it resume?
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Diptesh Jain
(@Dipteshjain) reported
@youbroadband I was not at home since last 40 days and came yesterday. Since then my internet is not working. Customer care executives saying that everything is right and they don't know why it is not working and I am waiting for technician to resolve the issue. @ViCustomerCare
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sairam kondaveti
(@sairamkondaveti) reported
@youbroadband Worst services from your side......don't go to youbroadband. Every week 1 to 3 days getting internet fluctuations. Please respond if you guys have eyes.
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Joker Banna
(@iamyadvinder) reported
@youbroadband hi, no voluntary suspension? Dear @ViCustomerCare why YouBroadband customer care (91212 91212) isn't reachable when called from your network? You are powering them or helping them in hiding? Is there a monthly quota set by your network for customer mobile numbers?
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Chintan Patel
(@dr_chintanp) reported
@youbroadband Internet not working, complained- no respond, so called yesterday, due to nonworking day, executive accelarate issue,called again today & got reply that it will be attanded today. Still no one came, again called and got answer that its nonworking now so tomorrow.
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shripal mehta
(@shripalmehta7) reported
@youbroadband @prashantprajap6 Goddamnit @youbroadband Why can't you folks have planned outages for maintenance !!?? Every week you people have service affected messages rolling out! And if your outages are so well planned, why not try to keep us informed well in advance? Say, about 2 days?
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hitesh.prajapati406@gmail.com
(@prajapati406) reported
@youbroadband @VodafoneGroup Your internet service is down in Gota, Ahmedabad-382481 since last couple of days and nobody is fixing it. I tried reaching out customer service through phone and email but no resolution. They create ticket and resolve it in system automatically.
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hitesh.prajapati406@gmail.com
(@prajapati406) reported
@youbroadband If you guys do not have interest in fixing the issue then please cancely connection and give me refund. my contact: 9427527698 #youbroadband #youbroadbandcomplaint
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Mukesh Singh
(@18mukesh) reported
@youbroadband what a pathetic service and CC response on the connection which is down since last 5 days. Worst ISP. People please stay away from these fraudsters.
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Rohan Hasabe 🔴
(@hasaber8) reported
@xyaalive @youbroadband I have same **** experience with them, and their prices are no where near the competition 🤦
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Prometheus Iapetus
(@abhijitkadle) reported
.@youbroadband your connection has not been working for 48 hours now. Your Pune customer care number gives me a Gujarati message saying number doesn't exist. Your app won't let me lodge a complaint. What horrible service is this?!
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Raju Yadav
(@raju_yadav__) reported
@youbroadband i never seen this type of irritating broadband, every day 3 to 5 hours not working, I raised lot of requests still no one contact me.
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rahh...(hu..)
(@rahul2_4_7) reported
@VodafoneIN_News so an engineer visited today to fix my broadband (@youbroadband) after 2 days of outage ,, and what he said was astonishing" sir the company has not paid the fiber people so I can't fix your connection, it'll take 3 to 4 days before anybody can do anything" . Wow
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Diptesh Jain
(@Dipteshjain) reported
@youbroadband I was not at home since last 40 days and came yesterday. Since then my internet is not working. Customer care executives saying that everything is right and they don't know why it is not working and I am waiting for technician to resolve the issue.
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Sharad Jain
(@jainsharad23) reported
@youbroadband #youbroadband I am really pissed off with your service. Three times filed complaints, your service team changed the status resolved without attending it. I have PM you and waiting your response. You shoud seriously see your Ahmedabad iskon area service team.
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Himanshu Sharma
(@HimanshuMSharma) reported
@youbroadband Service Request : 2020122008430 The service technician Harish V closed the ticket without any service or visit. He doesn't even respond properly. Pathetic Service!