You Broadband Outage

@youbroadband I am very disappointed with the service you are providing, commitment given by executive is fake, I had raised multiple requests in past and in all my request I got answer they will come to address it in 24Hours but no one come in any requests. My account no 1987489

@ReheSamay @youbroadband If you keep on emailing their @youbroadband customer care, eventually they will block or spam your email ID. I complaint 12 times to their higher authority and customer care and they ******* blocked my Email ID.

@youbroadband yo guys your scam wifi company says they work 24/7 but your very stupid minded engineers don’t. Fix your service

@youbroadband - my internet is offline since 6 days and your customer care is the most inefficient and pathetic ever.. Nikunj from ur team don’t have escalation matrix, superiors to tackle escalated request, timeline for open issues #Shameful #CustomerService #customerexperience

@youbroadband Worst network ever.. hope nobody take this wifi network ever.

@youbroadband Worst network is youbroadband. They know how to harass customer

@TRAI Hi ... i wanted to know the process to file a consumer complaint against @youbroadband

Your service is very bad @youbroadband , I almost registered 7 complaints but not a single one resolved.#poorservice# youbroadband worst

@youbroadband very bad experience from your customer care. Saying complaint will be addressed in 24 working hours!

@ViCustomerCare No relevant information shared on DM please share the details here cuz your whole @youbroadband team is incapable of resolving the issue… taking 50MBPS charge and providing 0MBPS speed #Shameless #incapable #irresponsible

@youbroadband since 3/5/2021 internet is down your . customer care is telling within 24 hours it will resolve but no update

@youbroadband @vazeshrikant This much slow and unresponsive service?no person to resolve compliant!!!!!very bad and unfortunate service @youbroadband

@youbroadband But 1st in customer harrasement. You doesn't even deserve the 1.5 star rating on Google. Wish I had an option for rating 0 and below. Out of 24 hrs in a day the internet doesn't work for 20 hrs and the rest of the time it works worst than 2G.

@youbroadband replies to each and every complaint by their customers but they failed to reply to @ReheSamay 's complaint. Not fare! #youbroadbandandsamay #samayop

@youbroadband Worst service provider. My internet is not working since 7 days. Various mails and telephone complaints are not attended till date and Internet is still down. Company and its officials are totally inefficiently working at the cost of customers.

Very disappointed from @youbroadband service. From 11th may my wifi is not working, I have registered complaint using @youbroadband app and also talk with customer care but still problem is not resolved. As I am working from home I need wifi on urgent basis. Please resolve ASAP.

@youbroadband The company will meet a terrible fate if this keeps on. Mark my words. The complaint I made yesterday was closed without even calling me.

@youbroadband how can I stop your internet service.kindly let me know

@youbroadband in these WFH times need to up your game to stay relevant. Customer experience is the key. #InternetShutdown #internetdown

@youbroadband no Internet service since yesterday. No update on complaint raised. Very poor experience and service.

@ReheSamay @youbroadband @DoT_India Please solve our problem

If @youbroadband cares, then why are we receiving such disappointing service. Been a week since we've got the connection and it's been shut for almost all of it. #wififailed

@ReheSamay @youbroadband He tweeted it a year ago and now it's been shown like damn

@youbroadband Never been so patient in life to get back your internet services working. No one attends or resolves the complaint as well. Please do the needful!

Absolute horrible service by @youbroadband ... Internet having a downtime of atleast 20 days in a month.... After repeated complaints problem is still not resolved... Highly recommended to stay away from the network provider ! #patheticconnetivity #shamofaservice

@ReheSamay @youbroadband Samay bhai dont text your problem to @youbroadband in whatsapp. They'll never know.

@ReheSamay @youbroadband Or she broke up with you long ago but u never got the message bcoz u are using @youbroadband

@youbroadband is the worst service provider for data service. Please do not waste your time any money to take their service.

@youbroadband @AkiKulkarni I have made so many complaints on so many occasions that i do not even bother to complain now. So poor that your net will go down suddenly in the middle of your meeting. And when you complain, they will start finding faults in your wifi router and plan and blah blah.

reason behind why Vodafone fails in business is customer care.i had complained for not working you brodband internet from last 10 days since i have not received any reply customer care executive says we forward your complain. with every call they forward.#Hopeless @youbroadband