You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (50%)
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Wi-fi (23%)
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E-mail (12%)
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Total Blackout (12%)
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TV (4%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Ahmedabad, Mumbai, Pune, New Delhi, Sūrat, Vadodara, Bengaluru and Rājkot.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad |
Wi-fi | |
| Mumbai |
TV | |
| Ahmedabad |
Internet | |
| Pune |
||
| New Delhi |
Wi-fi | |
| Ahmedabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay
(@AkiKulkarni) reported
@dahalevikas @youbroadband i dont really care about the extension ... i have ping spikes .. their engineers dont understand the problem & write it off saying that it is working fine ... u gotta listen to ur customer when they say that there is a problem
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Priyanka
(@priyankajoshi28) reported
@youbroadband pathetic service at help desk. Net down since 4 days and no one cares..Follow up only at the time of payment ...Ticket marked resolved thrice before solving the issue..
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Srinivas
(@Sriniva46351566) reported
@youbroadband my internet is not coming. The customer care no doesn't work. The service agents no will always be switched off. He switches on only for payment reminding. How many times i have to report my issue to Nidal officers. Fed up with u people. Pls Contact +919989901008
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shirish
(@shnavale) reported
@youbroadband why are there disconnectivity issues in pune from last 10 15 days? Why are you not working on it for permanent fix?
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Sunay Wagle
(@SunayWagle) reported
@amazonpay @amazonIN Can you add @youbroadband to the list of broadband service providers in Amazon Pay?
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I am a BOT
(@vivekwatwe) reported
@youbroadband pathetic response, request made to shift the service to my new address, 15 days over no response, local team not attending the call Sandeep Kangne You Broadband +919373158766
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Sameer H
(@Sameer_xH7) reported
@youbroadband internet is down raised ticket. Afe tou doing something?
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Aniket (AJ)
(@imAJ1004) reported
@youbroadband following up with ur customer care since 2 weeks for the poor internet speed..I got a 200mpbs line and I’m just getting less than 50mpbs..Why r u charging me for 200mpbs line??how many more times u want to me raise a ticket? Pls help @rsprasad @DoT_India #harassment
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Dharmil ahya
(@AhyaDharmil) reported
@youbroadband please check your service in Rajkot (University Road), your application is still showing service will be restored at 27th april 20:50:00 hours
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Bhavin Patel
(@this_is_bhavin) reported
@youbroadband i have got installed my broadband 4 day ago and still i can't use it as it is not working since it installed and also done 2-3 complaints for the same but no response from anyone from you broadband. If this happens then how i can trust you broadband for future plans
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Aurora Talkies™©️
(@OffAurora) reported
@youbroadband what is the procedure to make a complaint. worst service. No response from technician and no response from you too... Never ever buy this crap
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MAX
(@MAX44518836) reported
@youbroadband is the worst ISP, from last few days there is no internet connectivity. Can't even raise a complaint or talk to customer care
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Pavan Kumar Garimell
(@garimell) reported
@youbroadband I am very much disappointed with your service. My services request is 2021042409983. I am facing the issue since a month. If you can't provide service then close my connection and return my money. But I was never this much disappointed
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Apoorv Mudur
(@ApoorvMudur) reported
@youbroadband sells you routers but doesn’t provide internet !!!! period. #pathetic #youbroadband #worst
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11Cart.com
(@11Cart_com) reported
Wrost service All time internet now User id amin786 Plan 10 Mbps It has been 3 days it's not working @youbroadband
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kiran i desai
(@rayscorpian) reported
@youbroadband please help me getting new connection in deesa city, i want new connection asap. if u dont have any service in the area then why cant you establish one? i really have high hopes from youbroadband so plz do justice to m faith
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Himanshu Gupta
(@HimGupta88) reported
@youbroadband Representative from youbroadband visited my house on 20/01/21 to collect the modem and he advised that cheque in respect of security deposit shall come within 45 days.However, after lapse of 3 months , I have not received my refund yet. Pathetic customer service !!!
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Parinita Karpe
(@KarpeParinita) reported
Hello @youbroadband my internet connection is down since yesterday. I have received no communication from you guys upon raising a service request. Please resolve my issue asap. Request id: 2021042818402
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Nirmal Patel
(@Nirmalk91932093) reported
@youbroadband from Wednesday service is down. I have complained so many time but no response....very unsatisfied service from @youbroadband. 😖😠
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AurangabadKar
(@ACValhala) reported
@youbroadband liers including manager and executives . Once my plan expires I'm never gonna join you again
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Rohan
(@roh6n_) reported
SHITTEST ISP @youbroadband and ur customer service makes me SICK!
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Pushpak Patel
(@Pushpak92563360) reported
@youbroadband hello if any one available please let me know who are responsible for connectivity issue. If you have one month plan and your internet close upto 20 days. So you use 10 day internet service so what about 20 days internet service.
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Rohan
(@roh6n_) reported
SHITTEST ISP @youbroadband and ur customer service makes me SICK!
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Milind S
(@manasvi_s) reported
@youbroadband why it take more than 24 hrs to resolve the complaint? Why no credible engineers are posred in Thane city? I really regreat of taking subscription.
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Om Patel
(@OmPatel19136434) reported
@youbroadband are you guys still off? Seriously what the hell you guys providing service.😡
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Gaurav Mishra
(@mishrawrites) reported
Hey @youbroadband I wanted to get a new connection. I spoke to your exec's registered on your website. Still Nothing. Even after 3 weeks Then I came here and saw many people are also complaining about your service. Now I am wondering if the past 3 weeks were worth it.
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BlackJack
(@Blackjack_09_98) reported
@youbroadband We have exchanged about 16 emails for my request of discontinuation of services of account number 944479. There is no reply, no action on the same. Pl let me know escalation POC immediatly.. pathetic and ridiculous customer service.
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Gaurav Rathore
(@gauravrathore9) reported
Pathetic service by @youbroadband in Vadodara. Have not received the router yet even after two months of payment. Multiple complaints closed without attending by technicians. It's like selling a car 🚙 without wheels. Shame on you! #cheat #ShameOnYou #refundamount
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Om Patel
(@OmPatel19136434) reported
@youbroadband still no response. 48 hours. What the F'g service you provide??
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alfeela
(@alfeela1) reported
@youbroadband it is the most pathetic service provider in visakhapatnam. I have taken a plan of 40mbps but the speed is always less than 10. Even the customer service is pathetic. Being paying such hefty amount for services & not getting is very disappointing