You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (57%)
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Wi-fi (20%)
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E-mail (9%)
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Total Blackout (9%)
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TV (3%)
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Phone (3%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Nashik, Pune, Jalgaon, Ahmedabad, Chhindwāra and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Nashik |
Wi-fi | |
| Pune |
Total Blackout | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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GameD
(@prasadramdas) reported
4 hours later. Account suspended because i cant recharge because modem provided is OOS and hence no Internet. Modem replaced, account recharged, still suspended and No Internet. #FAIL @youbroadband #CrappyService
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kumar Mandlaywala
(@KMandlaywala) reported
@youbroadband I have not Activated RBS queue as well. Your customer service says we cannot do anything here and they even cannot prove who activated this RBS queue for one month. They are reluctant to provide me the validity till October 2021 for which I had paid around 13,000 Rs
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dhaval rana
(@dhavalrana) reported
@youbroadband terrible internet speed and numerous fluctuations in connectivity since couple of weeks. Pls look into the matter and give permanent resolution asap.
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ʜʀɪᴛʜɪᴋ ᴍᴀʜᴀᴊᴀɴ
(@webdevhrithik) reported
@youbroadband if you really care then fix my internet connection its gone from yesterday evening, what i am supposed to do now ? Get it restored ASAP.
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Brijesh Shah
(@brij7226) reported
@youbroadband #YOUBroadband I am facing speed issue form last many months, many complaints registered but still facing same issue,When I started, my plan was 60Mbps, and 1 band router for 60 mbps speed ? Customer is not fool as you think😡😡😡
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Abhishek D
(@Abhishe74794905) reported
@youbroadband I'm very disappointed and dissatisfied with your service, I renewed my plan on 5th Jan 2021 and sti my internet is not working, I'm working from home and facing lot of difficulties even after paying for 3 months in advance.
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SAPAN DESAI
(@SAPANDESAI14) reported
@youbroadband My registered no: is 9825175663. Totally fault is of your team they have disconnected wire of internet cable and so we are facing problem its humble request to you to take some strict action on vadodara service centre depatment.
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Yogesh I. Satpute, FCA PhD🇮🇳
(@yogesh007pute) reported
Pathetic service by, @youbroadband frequent disconnections, sub par speed, closure of call logs without resolutions. Waste of time, money energy. Stay away, prefer others.
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Bhavik Sanghvi
(@BhavikSanghvi93) reported
@youbroadband i have raised a fraud complaint - 2020123111189, no one is responding. Please reply/take action ow i will have follow up with your ceo EVS Chakravorty on LinkedIn
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kumar Mandlaywala
(@KMandlaywala) reported
@youbroadband No Authority helping connecting with me and not even backend team. This is how you manage your service? I even shared all details 2 days back on DM but even twitter customer care is not giving reply. What's the point of long term plan?
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Nikunnj Patel
(@niku202) reported
@youbroadband My account no : 1431144 has been disconnected since 3 days.I have registered complaints multiple times but your engineers closing complaints without resolving.What kind of service is this?
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raushan mishra
(@roshanmishra211) reported
@youbroadband #deficiency in service, worst and pathetic customer service..no resolution since last two months....take action on priority..
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SAPAN DESAI
(@SAPANDESAI14) reported
@youbroadband Vadodara gujarat service centre concern person are not giving satisfactory answer and not taking any positive action very dissapointed with you service please take some necessary action immediately.
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Rajkumar Choubey
(@RajkumarChoubey) reported
@youbroadband Your team has done biggest fraud with me made faults promises, took money now no one is responding on calls and msgs, the fraud is done by sales executive Ramesh(9848844485). I escalated my issues to Mr. Dinesh(zonal manager of Hyderabad) but he is least bothered.
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arpit nepalia
(@arpitnepalia) reported
@Diwanmehta @youbroadband I had faced the similar issue in past with youbroadband , once they get money they ll just vanish till next renewal. That is why they keep advance rental plans and They hardly give any importance to customer complaints
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kumar Mandlaywala
(@KMandlaywala) reported
@youbroadband My plan validity was 12 +2 months starting July 2020. And I had purchased another 1 month in order to compensate for the refund. So my plan is valid till October 2021. Currently it says only 7 days remaining. Complaint: 2021010512956 on 4th Jan 2021. No revert yet.
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GameD
(@prasadramdas) reported
@youbroadband had all year of an active plan to find out customers who had old routers and were on high speed plans to contact and change routers. But they expect people to call up and initiate replacement. Was assured account would'nt be suspended by customer support.
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Santhosh DVG
(@DvgTweets) reported
@ACTFibernet Shame on you. Your portal never works and you didn't even reach me. @youbroadband @HathwayBrdband please dont be like this fellow.. Be a good boy..
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SAPAN DESAI
(@SAPANDESAI14) reported
@youbroadband Respected sir I am from vadodara gujarat and I am using your internet service since 4 to 5 years. Since last five to six days my internet is not working and I had registered complaint three days ago but no action is taken by your service centre please take some necessary action.
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Naveen
(@Naveen08907774) reported
@youbroadband what service are u running man. From past 4days i have complaining that internet is not working. No one shows up!! After calling to customer service people they are speaking(BAD WORDS) to customers. And there is no specific phone numbers. whom should we contactReply
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Yashraj
(@Yashraj59347205) reported
@youbroadband Closed internet service in Vadodara Gujarat 4AM they said It'll be okay at 5PM It's 11PM still down Useless service provided by @youbroadband
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Suresh Reddy
(@SureshR92351208) reported
@youbroadband I have paid amount for new connection on 27th Dec 2020 Still now they didn't give connection .This much worst service I didn't expect from you.please find the details. Relationship No: CC508040 Receipt Number: VATL9599344016 Receipt Date: 27-Dec-2020
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Rajkumar Choubey
(@RajkumarChoubey) reported
@youbroadband Your team has done biggest fraud with me made faults promises, took money now no one is responding on calls and msgs, the fraud is done by sales executive Ramesh(9848844485). I escalated my issues to Mr. Dinesh(zonal manager of Hyderabad) but he is least bothered.
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Bhavik Sanghvi
(@BhavikSanghvi93) reported
@youbroadband please reply and solve my issue
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Diwan Singh Mehta
(@Diwanmehta) reported
@youbroadband , worst service provider I have ever seen in my life. Since the time I installed it, I am constantly facing connectivity issue and I have raised complaint several time on mail and customer care but they have never tried to resolve the issue. PATHETIC SERVICES.
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Nisarg Patel
(@NiNisarg93) reported
@youbroadband your services are pathetic; my internet is out of service for the last 7 days, have been complaining daily and have called 25+ times still no resolution. Have even escalated to your Gujarat Nodal officer #worstserviceever
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rohit
(@rohitballam) reported
@youbroadband is the worst internet service in Hyderabad I ever experienced. Internet breaks at least weekly once. The only thing worse is your customer service. (1/3)
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Kishan
(@m_kishan97) reported
@youbroadband it has been 11 days since my connection lost i have complained regarding this on 24th Dec and till today my issue is not resolved my complaint number is 2020122419415this is absolutely not acceptable i think I have made mistake by choosing @youbroadband Poor service
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Kr!$hn@ Bhalala
(@KrishBhal5) reported
@youbroadband shame on you after paying you I couldn't got proper services. After raising multiple queries I just got sorry except proper solution. I hope your third class🤬🤬🤬🤬🤬 company get bank corrupted.
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Kuldeep gohil
(@kuldeep7278) reported
@im_drrishi @youbroadband @JioCare Worst response from you broadband after connection... At vizag