
You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet
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Total Blackout
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Wi-fi
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E-mail
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TV
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Phone
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Bengaluru, Delhi, Pune, Chennai, Dongargaon Buzurg, Sūrat, Dāpuri, Noida, Vadodara, Vallabh Vidyanagar and BioEnable Tech (Office).
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.You Broadband Issues Reports
Latest outage, problems and issue reports in social media:-
Swapnali (@Swapnali5xari) reported from Pune, State of Mahārāshtra
@youbroadband worst service. I have paid immediately for connection on 20th feb and still the work is not done. I tried to call @youbroadband more than 30 times daily. They are giving bullshit reasons. I think I should go to @ConsumerCourt_ Now.
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AKS (@ArunSha17504737) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband @TRAI why you ppls are not responding after taking the money. Take money & digest seems youbroadband policy. I paid advance money through cheque at Vadodara for new connection on 6th March but till lock down means 21st March your installation team was sleeping.
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SAGAR Patel (@sir_sagar_patel) reported from Lal Darwaja, State of Gujarāt
Hello @youbroadband your customer service is very worst because I have lost my internet connectivity in every 10 to 15 minutes. Already I have completion many times regarding that but still I am not getting any proper response from your customer care. @VodafoneIN @youbroadband
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Vaibhav Pratap Singh (@Vaibhav17081987) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband This is the worst ever service given by @youbroadband ...I have made so many complaints through app but no one try to resolve it.I have also made call to you broadband representative but not a single reply.....Work 4m home not possible wid @youbroadband
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Vivek Sarwade (@viveksarwade) reported from Pune, State of Mahārāshtra
@youbroadband please fix internet issue. No connectivity since 2-3 days
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Deep Ochani (@DeepOchani) reported from Lal Darwaja, State of Gujarāt
@youbroadband powered by @VodafoneIN it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it. And also unable to contact your assigned executive.
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AKS (@ArunSha17504737) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband @TRAI This tweets have been made to customer care of youbroadband, but till date I didn't get any response. Youbroadband is broadband services of Vodafone. @VodafoneIN see there customer care services. Shame on such service providers. Soon you will out of the market
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Devarsh Upadhyay (@devarsh_u) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband @VodafoneIN Since I am on work from home, broadband ain’t working since last night. It would be great if you help me with MAC updation, I myself figured the issue. Please help in making WFH effective and contributing to economy. I urge you. I am just a call away.
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AKS (@ArunSha17504737) reported from Jambuva, State of Gujarāt
@youbroadband @TRAI As per Govt Guidelines broadband services will be continued & are allow to fix the problem. Device is already fitted on the terrace, cable is already fixed, just to configure. Due to lazy ppls Vodafone hits badly and facing bad times. Shameless act.
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Vaibhav Pratap Singh (@Vaibhav17081987) reported from Arun Arekar -residence, State of Gujarāt
Net is not working since last 4 days... What should I do during work from home....@youbroadband
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Vaibhav Pratap Singh (@Vaibhav17081987) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband May please reply... It's so pathetic when you are in work from home and your internet are not working... Pls take it seriously
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Vishal Mittal (@Mittal_Vishal) reported from Arun Arekar -residence, State of Gujarāt
@youbroadband your promo code is not working!!!! Being existing customers it still says promo code invalid.
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Debabrata Patnaik (@i_m_debu) reported from PETROL BUNK ORR, State of Karnataka
@subhs467 @youbroadband Bro raise a complaint with some govt authority private sector sucks in responses. No proper rules and guidelines they just sell as they which without support.
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Darpan Mahant @ The Warrior (@DarpanMahant) reported from Arun Arekar -residence, State of Gujarāt
Fully 3rd class service of @youbroadband @VodafoneIN @VodafoneGroup Once in a day problem of connectivity for broadband internet service... @TRAI @GoI_MeitY
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Devarsh Upadhyay (@devarsh_u) reported from Arun Arekar -residence, State of Gujarāt
@VodafoneIN Just MAC Id updation required. I’ll share picture of modem and you can do it there. Please help. @VodafoneIN @youbroadband
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AKS (@ArunSha17504737) reported from Arun Arekar -residence, State of Gujarāt
@VodafoneIN What is my concern and what bull shit link you are providing. Again wackiest Service from @youbroadband @VodafoneIN @TRAI. Shut down your business or it will automatically be shut down as per services provided by you. Shame a big shame.
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Santhoshkumar (@Santhos42714276) reported from Sinnairumbedu, State of Tamil Nādu
@youbroadband Hi, since last three days im not getting Internet service, Area Engg are giving very childish reason, Can you people tell me how long will take to rectify the problem,Do u have any SLA. Account ID 1929252
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt
@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt
@youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.
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Anil@mknnews (@anil_amireddy) reported from Pune, State of Mahārāshtra
@youbroadband Knowing very well that we are News Channel & the disruption in the service causes loses to Channel . Make urgent efforts to rectify the internet connection of MKN News Channel
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Kaustubh Date (@meetkaustubh) reported from Pune, State of Mahārāshtra
@youbroadband Pathetic service from last one week, support team is not picking my calls, support team numbers are +91 8830418310 , +91 91726 37368 . 200 Mbps speed plan is now working on 1Mbps. I stongly recommend users to shift to #jiofiber @reliancejio
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Deep Ochani (@DeepOchani) reported from Lal Darwaja, State of Gujarāt
@youbroadband it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it.
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Blacko Wacko (@Bl4ck0W4ck0) reported from Chandapura, State of Karnataka
@youbroadband hello, no Internet here for last 2 hours now. Complaint is already raised. Customer ID: 1584584
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VB (@vibe1972) reported from Mumbai, State of Mahārāshtra
@Thinkngcatalyst @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!
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Sumit Deshpande (@SumitDeshpand11) reported from Hadapsar, State of Mahārāshtra
@youbroadband Internet is down since this afternoon in karve nagar. Registered complaint on customer care. No message with complaint number. Pathetic service during such critical time.
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NullExceptions (@mukund_pro) reported from Mumbai Suburban, State of Mahārāshtra
Poor service of @youbroadband. They'd don't care about their customer. My friend's problem is not resolved and still no response form them.
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Pradeep Nair (@pradeepthegreat) reported from Pune, State of Mahārāshtra
@youbroadband Raised 4 requests for the copies of invoices. 29 Jan, 07 Feb, 11 Mar &12 Mar. You guys never sent me the invoices. Never recieved a call back. Thanks for making me terminating my relationship with you. Such a pathetic customer support ! @sakaltimes @TRAI
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Shobhan Mankad ( શોભન માંકડ ) (@shobhan03) reported from PETROL BUNK ORR, State of Karnataka
@malthnks @youbroadband Yeah in between the customer care had become slightly good when i was in Vadodara. But i guess thereafter again degraded.
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Vaghani Nilesh (@NDVaghani) reported from Chhani, State of Gujarāt
@youbroadband internet not working since yesterday. Also not able to raise service request on App. #WorkFromHome Username - mehul1994
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Venkatesh Kumar Yuvaraj (@vky9007) reported from Richmond Town, State of Karnataka
@youbroadband My Internet is down since afternoon. My Account # 1003870. Could someone take a look at it.