You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (71%)
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Wi-fi (18%)
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E-mail (6%)
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Phone (6%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Pune |
Internet | |
| Ahmedabad |
Internet | |
| Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mehul Rana
(@MRna93) reported
when it comes to providing service/response to query @youbroadband is worst. called each day since 7 days 4 resolution of wrong commitmnt by "you" employee, mailed to nodal officer/appellate auth but no one respond. Disgusting service provider ever seen. 24 wrking hr=4 wrkingday
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Saurabh Patel
(@patel_saurabh_) reported
@youbroadband again little bit of rain and internet gone from more than 2.5 hrs.. Why no permanent fix for the issue? Or waiting for another company to take over customers.
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Mandela Kiran
(@WhaddaGuy) reported
@youbroadband your staff is extremely unprofessional. Called them since morning about internet issues and the person kept saying he will be there in a bit and never showed. If you can’t provide a service why are you even in the business @VodafoneIdeaIN #crooks #useless
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Alex Daniel
(@BikerBaba81) reported
@youbroadband My broadband connection in Rajkot with you has been non operational from 26th June to 2nd July and from 5th July till today. No update yet. Local service representatives don't respond. And now I am getting reminders for renewal. Kindly resolve.
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Gandhali More
(@GandhaliNM) reported
@youbroadband there has been an outage for more than 24 hrs and there is no response and resolution from your ground team .. whom should we contact ?
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Rohit Kanna
(@randyrohit1) reported
@youbroadband Worst service and worst support. It's been a week I have online renewal issue in which I paid amount twice for one activation and still there is no refund for which I have raised concerned 10 days ago. No response from the support. I want this resolved today.
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Rohit Kanna
(@randyrohit1) reported
@youbroadband It is already 10 days. Is it still pending with bill desk. That's your problem not mine. Why do I have to face the consequences for your mistakes. I need this sorted immediately.
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Akash Gajre
(@gajreluck) reported
@youbroadband From last 2 days your service is not working nun vapi Gujarat,and no one is responding of of the wrost service in @Vapi area Kindly resolve this issue and give update . Don't use @youbroadband service wrost service experience.
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Aditya Gothe
(@adizgothe) reported
@youbroadband my internet connection is not working since the last week.. i have been trying to raise multiple complaints through customer care and also through the app.. the engineer is assigned, but he is not picking up the phone.. this is very poor customer service !!!!
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Sachin Wadkar
(@WadkarW59593361) reported
@youbroadband @youbroadband still not working net ..pathetic service
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GaMeOvErTheOG
(@gameovertheog) reported
Tired of complaining... registered complaints twice on call and one time from the mobile app. No updates, no engineer visit, no allocation, and net down from 2 days. @youbroadband Request ID from App: 2022071100612 (Ahmedabad, GJ) + Complaint twice using Customer Care Number
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Rushit Shah.
(@Rushit7G) reported
@youbroadband worst broadband service ever.
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Prachodayat
(@PrachodayatLive) reported
@youbroadband Detail is already given to your support. Tell your management to change organization culture. They don't bother to respond and that is worse form of service.
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laxit joshi
(@laxitjoshi09) reported
I am based out of Pune location and have been using @youbroadband . Since today morning wifi is not working. I have raised request but there is no response. Tried calling people but no response. Very pathetic service.
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Bhalchandra Joshi
(@writemilind) reported
@youbroadband what a worst service you are providing in Pune.I have raised a relocation request a week back( i am just changing a building in same area) and after constant followup of 1 week, I got to know today that request is not even assigned to anyone. Each day same updates
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband Absolutely correct. Their services are going down day by day and engineer close grievance without visit or call, on their own and without actual resolution
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Vikasreddy
(@Vikasreddy61999) reported
@youbroadband Hi team broadband. My internet is down from 3 days. Raised complaints, no one responded. This is worst. Will u solve it or else return my amount. I'll change my broadband
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Saurabh Patel
(@patel_saurabh_) reported
@youbroadband from last sat. Midnight till monday morning.. No internet... And same is going to repeat today also.. From yesterday midnight no internet.. Even small amount of rain stops the service... Pathetic... Can u resolve it? Req. Are closed without resolution.
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Asha Nambiar
(@asha_nambiar) reported
@youbroadband Internet service again gone. Previously it took a whole week to sort the issue and now again the service is down. Is there any permanent solution?
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GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband @TRAI another day passed! 3rd day = no solution, no visit, no call picking, no tracking, same response.
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GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband @gajreluck @vapi Same issue in Ahmedabad for me.
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband In fact they promise free period with each plan but as soon as this period starts, speed and connectivity goes down
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Kalpesh Agrawal
(@kalpuagrawal1) reported
@youbroadband daily issues.. daily and recurring network outage.. no permanent solution.. it is bad.. #badcustomerservice #outage #vadodara
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R. Chan
(@RashiChandra) reported
@youbroadband No one is even interested in coming to our address and fix the internet issue. It's been 4 days now. Reg no 9049455466.
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Bhalchandra Joshi
(@writemilind) reported
@youbroadband and icing on a cake is that your tech support helpline gives me same update everyday that it will get actioned in 24 hrs. Almost 8 times these 24 hrs have gone. I mean seriously? Is this how you operate?
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GRAPELUX LIGHTING LLP Vapi
(@Grapeluxvapi) reported
@youbroadband Pls solve my internet problem. Your service compliant department in deaf i think. They are not listing my complain. My internet not working since 3-4days #youbroadband
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Dr Pinky Choksi
(@Pinksworld123) reported
@youbroadband @TRAI The issue is since oct 2021. Now my plan is going to expire and i have no interest to recharge again.
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Prachodayat
(@PrachodayatLive) reported
I never use this medium to complaint but this one is must to avoid this provider in future. @youbroadband has worse technical staff and equally worse customer support management. Internet down for 4 days and there is no concrete answer from anyone. They should shutdown as an org
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Kd_2102
(@2102Kd) reported
@youbroadband @surat @youbroadband1 "BEAWARE " I'm not satisfy with services of company.Plz guys don't buy any type wifi connection of this company. It services are very poor and no one can giving response I allready request 10 days ago but no one can intrested in services.
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Abhishek Nishad
(@AbhishekNisha10) reported
@youbroadband you guys are having worst technical staff in Vrundavan, Vadodara . I have applied for the new connection on 8th july and have paid the recharge fees but still you guys haven't installed the wifi connection. No one is answering the call from YOU.