You Broadband service status: outage reports and connection issues
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Full Outage Map
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
- Internet (73%)
- Total Blackout (18%)
- Wi-fi (9%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Sūrat, Pune, Noida, New Delhi, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 days ago |
|
Sūrat
|
Internet | 10 days ago |
|
Pune
|
Internet | 19 days ago |
|
Pune
|
Internet | 19 days ago |
|
Sūrat
|
Total Blackout | 22 days ago |
|
Sūrat
|
Wi-fi | 23 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay (@_Vinay_More1) reported@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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Lohit (@Lohit_95) reported@youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!
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Vivek Sarwade (@viveksarwade) reported@youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Deep Patel (@pateldeep559) reported@youbroadband Net not working since two months no response
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing. 2026042302978
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Rushi Vachhani (@RushiBVachhani) reportedWhy they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.
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Jackson John (@Jacksonjohn79) reported@youbroadband internet down in the area (Chembur East) again. 2 times in a week, with no notification on the impact nor on the ETA. This severely affects Work From Home customers, what kind of reliability & customer service is being provided? Customers left helpless...
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Rohit Patil (@Patil_rohit_17) reported@youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.
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Lohit (@Lohit_95) reported@youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reportedHello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..
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t j (@tj_psy_tense) reported@youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56
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Suman (@Msuman916) reported@youbroadband Hi, I requested permanent closure of my YOU Broadband connection on FEB 27, but there has been no response from your side. Please check and process the request using my registered mobile number. Name: M. Suman Kindly resolve this issue at the earliest.
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Pratyush Mittal (@faltoo) reported@rosh_shetty84 @Oza_Akash @screener_in Hi Roshan, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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Prasad (@prasad_gujarat) reported@youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Alex Daniel (@alex_daniel81) reported@youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.
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Vishal patel (@hvp0810) reported@youbroadband Very poor service Very poor speed No solution from customer service and executive
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported@ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.
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Vimal Narola (@Vimal_Narola) reported@youbroadband @ViCustomerCare @TRAI You broadband Internet is not working since last 2 days. even after so many complaint filed. still no any resolution provided. Relationship No. :2123444 Request No:2025061503621
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Still not working…
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#Vivek #Barve (@VivekBarve3) reportedComplaint not resolved in 24 hrs #YouBroadband