You Broadband

You Broadband Outage Report

Why is my You Broadband service not working?

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours

The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

You Broadband Outage Chart 06/15/2024 12:55

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Will You Broadband compensate me for the outage?

You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (4%)

    TV (4%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map

The most recent You Broadband outage reports came from the following cities: Mumbai, Pune, Mormugao, Ahmedabad and Aurangabad.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Internet
IndiaMumbai Internet
IndiaPune Internet
IndiaMumbai E-mail
IndiaMormugao TV
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • KaushalKakade Kaushal Kakade (@KaushalKakade) reported

    @chauhan207 @youbroadband1 @youbroadband Bro its a waste of time to be with youbroadband. There employees don't know anything or else they just ignoring the customer request. If you raised any compliments from app then they will resolve the issues without checking with us. Please change subscriber if possible.

  • akshaysolankihr Akshaysinh Solanki (@akshaysolankihr) reported

    @youbroadband i am going for RTI if you guys don't let us know what is happening why is your service in surat has stopped till further notice. When will your pathetic engineers solve the issue.

  • DhananiAkki Akki Dhanani (@DhananiAkki) reported

    Also I visited head office of Surat area but no response. Is this your wide network???????? @youbroadband @youbroadband1 Worst Serice Don’t buy guys this service. Also same issue on @GTPL_Care All network are same.

  • vaibhav_tank Vaibhav Tank (@vaibhav_tank) reported

    @youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service.

  • PonnapureddyA Ponnapureddy Anilkumareddy (@PonnapureddyA) reported

    @youbroadband My account number is 2155231, I took this connection on 24th Jan,I paid for 6 months same day,on 21st Jan I got activated and till date the connection is not working,don't know how this kind of worst service you are giving for the customer at the starting days itse

  • KaushalKakade Kaushal Kakade (@KaushalKakade) reported

    @youbroadband @chauhan207 @youbroadband1 I already changed the subscriber. All thanks to your pathetic service(especially your technicians)..

  • danishdf danishh (@danishdf) reported

    @youbroadband worst service .even after complaining 10 times no executive came to resolve problem and now they i got msg my plan got exhausted without even using it since 15days .seems like i need to switch @reliancejio

  • voravaibhavm Vaibhav Vora (@voravaibhavm) reported

    @youbroadband @VodafoneGroup No action so far on my bad connectivity of you broadband by vodafone. Very poor service of vodafone.

  • vaibhav_tank Vaibhav Tank (@vaibhav_tank) reported

    @youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care

  • hvaghela07 Himanshu Vaghela (He/Him/His) (@hvaghela07) reported

    @youbroadband @youbroadband1 how pathetic service you are given to your customer. Payment after a week still installation is pending. Please give my money back. I don't need your connection now. #poorcustomerservice #badcustomerservice #youbroadband

  • PonnapureddyA Ponnapureddy Anilkumareddy (@PonnapureddyA) reported

    @youbroadband Hello,I have asked for a new connection on 14th Jan,paid amount on same day for 6 months.Connection activated on 21st Jan,but connection not working,sales guy and technician not responding properly.Cust care is saying stories.very worst experience in the starting.

  • chetanhsanghvi Chetan Sanghvi (@chetanhsanghvi) reported

    @youbroadband This you are saying since many days.. but never never a permanent solution 😞

  • danishdf danishh (@danishdf) reported

    @kingfisherontap @youbroadband Don't worry no one is there to listen or resolve issues. Same problem i am facing and not my plan is exhausted without even using it .

  • DivyaChawla98 DC (@DivyaChawla98) reported

    @youbroadband your services were very poor so we stopped your service. And we were told that if we return your modem we will get refund but the service provider is not giving us the refund even after taking modem back. Cheaters.

  • malavikakhatav2 malavika khatavkar (@malavikakhatav2) reported

    @vedangpandya @youbroadband I’m facing the same issue and they just refuse to help or respond…

  • vaibhav_tank Vaibhav Tank (@vaibhav_tank) reported

    @youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care

  • chetanhsanghvi Chetan Sanghvi (@chetanhsanghvi) reported

    @youbroadband account number 1407149 in Surat is not working.. IMMEDIATELY RESOLVE IT REALLY REALLY VERY TIRED OF YOU BROADBAND

  • JackClous9 Jack:-) (@JackClous9) reported

    @DoT_India @youbroadband my fiber connection is not working from 10th January and still down and all costomer care sometimes hang up call when I tried to explain the issue so I raised complaint on @jagograhakjago but still problem is not resolved. ACC:2140601

  • PonnapureddyA Ponnapureddy Anilkumareddy (@PonnapureddyA) reported

    @youbroadband My account number is 2155231, I took this connection on 14th Jan,I paid for 6 months same day,on 21st Jan I got activated and till date the connection is not working,this kind of worst service you are giving for the customer at the starting itself.cust care useless

  • JackClous9 Jack:-) (@JackClous9) reported

    @jagograhakjago no action has been taken from @youbroadband Complaint number:2022012000066

  • saketbhala saketbhala (@saketbhala) reported

    Your mobile application showing just last 5 complaint only, actually there lots of complaint regarding speed slow, internet connection stability, etc... @youbroadband #internetspeed

  • vaibhav_tank Vaibhav Tank (@vaibhav_tank) reported

    @youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service.

  • chetanhsanghvi Chetan Sanghvi (@chetanhsanghvi) reported

    @youbroadband 1407149 in Surat Gujarat NOT WORKING.. TIRED OF YOU BROADBAND.. Will never resubscribe .. promise… YOU IS A bunch of LOOTERS NEVER GIVING SERVICE

  • DhananiAkki Akki Dhanani (@DhananiAkki) reported

    Worst service don’t purchase @youbroadband1 @youbroadband I have registered new connection. And it’s been 20 day but didn’t get any respond. Also I have call many time to customer care but didn’t respond. Also sales person not receiving my call. Don’t purchase this worst network

  • asshirsath9 Avinash (@asshirsath9) reported

    @youbroadband @youbroadband what a pathetic Service... trying to get connection from you from 3rd Jan still connection is in process...paid twice money one is not refunded yet account number:2156286

  • malavikakhatav2 malavika khatavkar (@malavikakhatav2) reported

    @youbroadband I have no connection from 2 days, spoken to your supervisor who then informed me yesterday saying that they cannot contact the technicians or give me any updates as they are incapable of doing so because of an outage issue. Absolutely horrible service.

  • aakash_hindocha Aakash Hindocha (@aakash_hindocha) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband Worst service ever... Could not able to shift existing connection from 1 pace to another since last 16 days...

  • JackClous9 Jack:-) (@JackClous9) reported

    @PonnapureddyA @youbroadband Sorry to say but if you're in Ahmedabad you never get that fixed. Same thing but not working from 14 days.

  • asshirsath9 Avinash (@asshirsath9) reported

    @youbroadband what a pathetic Service... trying to get connection from you from 3rd Jan still connection is in process...paid twice money one is not refunded yet account number:2156286

  • Chetan_Dhoot CA. Chetan Dhoot (@Chetan_Dhoot) reported

    @youbroadband This is now 7th day in a row your internet service is disrupted. This is really frustrating!! How many more days we will have to wait???