You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (83%)
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Total Blackout (6%)
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Wi-fi (6%)
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TV (6%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Pune, Mumbai, Cochin and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Internet | |
| Pune |
Internet | |
| Mumbai |
Internet | |
| Cochin |
Internet | |
| Thāne |
Internet | |
| Pune |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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parmar pratik
(@pratikparmar125) reported
@youbroadband I am facing connectivity and speed issue each and everyday from last 1 week in #Vadodara and getting from the customer care is “we will look into it” thats it! Is this the level of service you provide after taking huge amount in the name of service! 🙏🏻PATHETIC
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DEV
(@devadvisory9939) reported
@youbroadband I’ve been facing connectivity issues for more than a week. Your engineers are not picking calls when called. Are you professional?
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GUJJU🙏🇮🇳
(@pankil18sbm) reported
@youbroadband Pathetic internet services met by ridiculous customer care. My interenet isn't working since last night. We have raised the ticket but still it is not fixed. Also there is no way to talk to your customer executive. Call me ASAP and fix it #CustomerService
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Hitesh
(@tejanihitesh) reported
@youbroadband - please help me - there is an Internet outage - router and modem are reset! Can you help immediately - Thanks
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Vipul
(@vypul) reported
@youbroadband Have been facing issues with internet past 4-5 days. It's been really inconsistent. Today the complaint got closed without even providing resolution. The problem still exists. Have raised a new one. Request ID 2021042118690
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Akash Sahu
(@akash45sahu) reported
There is a local internet service provider who has charged rs1500 for only 30mbs P/M. It is a humble request that all broadband servicers extent their services in our area Pincode "110072" we have a huge need for internet for job work and studies. @ACTFibernet @youbroadband
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Harsh Kansara
(@Harsh250989) reported
@youbroadband called customer care they told that assigned technician had made a cal but telling customer is not reachable..its a worst service.. I need my money refund back so I can use a good service from other
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Sunny Patel
(@sunnyppatel) reported
The worst Internet Service Provider @youbroadband . They take the money as soon as possible but when it is time to solve any problem they forget the customers. I am using Youbroadband since 5 years but I am not recommend to @youbroadband to anyone.
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rorororo
(@rohan_dharane) reported
Why is the internet connection weak/ded when I have meetings scheduled? Boils me up every time. Pls never buy @youbroadband
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A Aditya Bhargav
(@AAdityaBharga20) reported
@youbroadband do you have service centres in Jamshedpur?
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DEEPAK SINGH
(@mrawesomeHOT143) reported
@youbroadband but they are blaming each other such a bad service
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Anirudh M
(@Anirudh91811399) reported
@youbroadband Yo what's up with you shambolic service? It has been more than 2 weeks and my shifting of router isn't done. The advance money is collected already. Is this a new service fraud of yours?
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Harsh Kansara
(@Harsh250989) reported
@youbroadband i have connection of you broad band with acc no:913353.for the speed related i have raised the complaint first on 9 th april 2021040914973 & again on 19th april 2021041912358 i have called customer center regarding same & technichian which was assigned have given
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kiran i desai
(@rayscorpian) reported
@youbroadband sad to see that you people dont provide broadband at deesa,north gujarat, tried reaching out to your salesperson, they said if higher authorities gives go ahead then we can try for your connection!!can u plz help me having new broadband connection?
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DEEPAK SINGH
(@mrawesomeHOT143) reported
@youbroadband go to customer support ask to connect any sinor they arranged a call back that was of no use
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RAJIV
(@crranjan) reported
@youbroadband such a pathetic customer service since 14th I am waiting for resolution but no one cares , called several times to CC.
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DEEPAK SINGH
(@mrawesomeHOT143) reported
@youbroadband your service providers are not interested in service
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DEEPAK SINGH
(@mrawesomeHOT143) reported
@youbroadband your Nagpur team is of no use no proper service speed drop nd no use of app if u guys can't provide service then don't promise the same
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Harsh Kansara
(@Harsh250989) reported
@youbroadband Dear I have a you broad connection a/c No 1913353. I have made complaints regarding the speed twice and regular facing same issue made a complaint on 9th April -2021040914973 and on 19th April 2021041912358 till now no one has visited
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Mohammad Azharuddin
(@mdazhar24434) reported
@youbroadband Hi team My name is Mohammed Azharuddin I'm facing the internet issue from past one week daily basis I'm registering the complainant from the You broadband application but I don't why it was getting cancel and nobody is helping me Username: Mohammed 477
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Anand Shikarkhane
(@shikarkhane27) reported
@youbroadband why don't you just sell your company to someone who could take care of support very well.
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Raj Anand
(@iraj_anand) reported
@youbroadband Worst internet service provider. @JioCare can you please help me with JioFiber connection
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Sapan Kotak
(@sapankotak_123) reported
@CareGtpl very bad service, totally waste of money I made the mistake of looking at the reviews before taking the connection. Guys do try other internet provider like @youbroadband or jio
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RAJIV
(@crranjan) reported
@youbroadband even after several reminders you people are not resolving my issue . Though I have given money in advance . I bound to change service .
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Yogesh
(@Yogesh59577456) reported
@youbroadband I apply ubrdbnd on 7 days ago and till not install at my home is this ur service which u give to me when i am ur existing customer u claimed ur best services to me and now u moved on so I want my money refund asap this is worst exp for me
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Renish
(@Renish78278872) reported
@TRAI if it possible please control internet service provider @youbroadband take money from customer and not provide proper services
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Swati Sangvikar
(@swati_sangvikar) reported
@youbroadband Do you have any services at all in Pune. All your executives are busy and they don't bother to take calls. Please no Internet since last week. Just coming for some time and goes whole day, night. Please if you cannot repair let us change the service provider.
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Vikrant Latkar
(@vikrantlatkar) reported
@DoT_India Request for contact officer who can help resolve problems from youbroadband Pune. @youbroadband not resolving internet issues, not able to do work from home.
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Deva
(@fidelweed) reported
@youbroadband worest service. This is the 4th time in this week that I am getting problem of disconnection facing lot of issues with internet. Please let me know how can we complaint to higher designations.
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rakesh chandra dutta
(@rakeshchandrad2) reported
@PMOIndia Placed request to resolve internet issue with youbroadband in their app. Without resolving the issue the company has closed the issue. The company has not sent any technician to resolve the issue