You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Phone (7%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Mumbai |
Internet | |
| Mumbai |
||
| Mumbai |
Internet | |
| Pune |
Internet | |
| Pune |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Riya Jain
(@Riya_JainRJ) reported
@youbroadband DO NOT GET A WIFI CONNECTION BY YOU BROADBAND. They took the money from us, have been 15 days, and did not provide the connection. We cancelled their service but they are not refunding our money. Their executive said "ghar mai ghus k wifi lagayege".
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Abdul Quddus Ansari
(@aqansari90) reported
@vikramsathaye @youbroadband Account No.- 1208651. Circle :- (Gujarat). I am facing speed problem, plan 100 Mbps and getting below 20 Mbps. A plenty complaint done but in vain.
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Jitendra soni
(@jitu188) reported
Hello @vodafonein1 @youbroadband I am facing internet connectivity issue quite frequently or sometimes daily. Please look into this and resolve this. Area - Vasant Vihar Thane west
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sandeepadatiya
(@sandyadatiya) reported
@youbroadband ur service is pathetic.. ur on ground engineers r just so lazy even to pick our calls wen we open any request.. I don't have internet from yesterday and have called the engineer multiple times and still not bothered to resolve my issue
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Sneha Neha
(@shankar_neha) reported
@rohitkhilnani @youbroadband That is very unfair @youbroadband if your employee committed something then you must as a company stick to that. This senior journalist is saying that YOU employee not availabe on phone or email. What kind of service is this? #ConsumerRights
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Santosh Jha
(@jhasanto2003) reported
@youbroadband my internet is down since last 7 days but no action is visible except CC team says matter escalated from last 5 days. Is this the service we can expect from @VodafoneIdeaIN
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Abdul Quddus Ansari
(@aqansari90) reported
@youbroadband @rsprasad @TRAI Youbroadband Account No.- 1208651. Circle:- (Gujarat). Sir, I am facing speed problem since long time. I am getting internet speed below 20 Mbps instead 100 Mbps. A plenty complaint done but in vain. Please do at your end.
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harshad vekariya
(@harshadv_2010) reported
@youbroadband What a horrible service guys. Your sells guy call me commit installation within 2 days. Its almost a week and no one came for inspection. Now he told me raise complaint and still no update. If I ask for refund, its 45 days. Why can't you say no to refund. Bullshit.
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Chandrakanth Patnaik
(@chandu958161608) reported
@youbroadband @vikramsathaye sir! I recommend to all my relatives and frnds not to use this BecauseYou are giving 6 months pack in one month 5 times means5daysdisconecting service and poor service0rating Noteventechniciannotresponding you yourbroadband taking our money not giving internet perfect bastards
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Nishita Panchal
(@NishitaPanchal1) reported
@youbroadband Worst internet speed I have ever experienced with You Broadband from 3 months in Varachha, Surat, Gujarat.I request you to please work out on any solutions if possible.
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Vighnesh Shukla
(@vighnesh05) reported
@youbroadband very very poor service available. Hopeless response to your complaint. assigned technician also not responed properly. Never. Recommend to purchase it.
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Soham Bharucha
(@sohambharucha) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband service in Vadodara, Gotri road is horrible! Get well soon!
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Hrishikesh Kamat
(@HrishikeshComet) reported
@youbroadband my office internet connection is down since 48 hours. Have raised 2 complaints via app and customer care number. Still no service engineer has reached. Kindly let us know if the issue will be fixed or no!
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Sanjay Jain
(@SanjayJ89571377) reported
@youbroadband @rsprasad @narendramodi_in From last few days my brodband network is getting worse to worse. We have tried every possible to way to reach the network operators but there is no to listen our complain. a/c no. 26458
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bunny😎😘
(@BrisHan1022) reported
@youbroadband Your service is too bad. I made lot of technical report to your customers care they told me problem will resolve within 48 hours. I am facing problem since 5 days but it can't resolve till now. I think you have to looking this matter. #YOUBrodband #TechnicalIssue @youbroadband
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Nimesh Patel
(@Nimesh_only) reported
@youbroadband I had a Complaint with speed related 3-4 days ago, but nothing happened then called 2nd time nothing happened and now after my 3rd call an a engineer has been assigned to my complaint. YOU Broadband service was bad earlier, it has worst now. ticket no. 2021040518610
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sshah
(@Hit_corruption) reported
@youbroadband will never recommend ur hopeless service to anyone.
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bunny😎😘
(@BrisHan1022) reported
@youbroadband Your service is too bad. I made lot of technical report to your customers care they told me problem will resolve within 48 hours. I am facing problem since 5 days but it can't resolve till now. I think you have to looking this matter. #YOUBrodband #TRAI @TRAI @youbroadband
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SriTeja Jeedigunta
(@sritejj) reported
@youbroadband Dear you team, are your customer service team members educated? Do they understand English? I have been issued a wrong "Invoice" with blank description field and I have been following up for 2 months and my issue remains unresolved. How fair is it? @ViCustomerCare
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Badal Nayan Bharatia
(@bbharatia) reported
@youbroadband @DoC_GoI @DoT_India having speed problem during day time 8am to 8pm only 2mpbs. Have complained several times. Night 8pm to 8am Speed get reset to 50mpbs on daily basis. Unfair business practice. Call me on 99259-20000.
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Hrishi ™
(@hrishisays) reported
@youbroadband Pathetic Service, Internet not working since morning and no response even after registering a complaint.
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Nitin
(@nitinsoni11) reported
@youbroadband Your surat branch is one of the worst in service. It's been 3 days complaint has been raised but all the time they clear the complain.
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Anagha Sankpal
(@Anagha_Sankpal) reported
@youbroadband never have been more annoyed by anyone in my life than with you’ll. Internet speed is worst than my grandma’s speed in walking. She’s reach my office faster than the file I’m to download! Do something!! #worstnetprovider
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ROHAN
(@ChillaxedRohan) reported
@youbroadband your services are always affected. You BB is the most pathetic and unreliable BB in India. Entire world is Working from home and your Internet is never working.
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Gaurav Mahajan 🇮🇳
(@iGauravMahajan) reported
@youbroadband No services since yesterday evening. ETA was 9 Apr midnight. There have been just too many instances of breakdown in recent times. Return our money if you can't provide decent service.
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Prajna Mishra
(@PrajnaMishra10) reported
@youbroadband despite several calls and efforts to call the customare care the issue is still not resolved.Your promises are just a lip service.The wifi connection is not restored..its been a week or so Do the needful!
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Diptesh Jain
(@Dipteshjain) reported
@youbroadband you have worst services in Pune and have pathetic support.
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Sachit Srivastava
(@SachitRS_) reported
@youbroadband Internet not working since 4 days, no response from your team. @rsprasad @VodafoneGroup #InternetShutdowns
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Prasad
(@prasadpingale08) reported
@youbroadband There is outage of internet everyday. Even after raising complaint the issue is never resolved immediately. From morning there has been no network at all..severely affecting our lives and work in this lockdown
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Nitin
(@nitinsoni11) reported
Youbroadband one of the worst internet service provider, closing complaints without rectifying it and modem goes off and on every other minute. Don't waste your money on such unprofessional and cheap provider.