You Broadband service status: outage reports and connection issues
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Full Outage Map
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
- Internet (56%)
- Total Blackout (33%)
- Wi-fi (11%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Pune, Ahmedabad, Chhindwāra, Vadodara, and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 5 days ago |
|
Pune
|
Internet | 20 days ago |
|
Ahmedabad
|
Wi-fi | 28 days ago |
|
Chhindwāra
|
Internet | 29 days ago |
|
Vadodara
|
Total Blackout | 2 months ago |
|
Pune
|
Internet | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Prithviraj Shirole (@PrithviShirole) reported@youbroadband Very bad service. My wifi is not working since thursday. The person they provided on that app is apparently on a holiday… then why did they even assigned him
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kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....
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Manoj Tibrewala (@mktcool) reported@youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting
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Karishma Nimavat (@web_mom_machine) reported@youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve
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Vinay Patel (@vnayptl) reported@youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Lohit (@Lohit_95) reported@youbroadband worst internet provider. Internet down daily for atleast 6 hrs daily in evening affecting our work. Raised multiple issues but ticket gets closed. Fix the issue for godsake.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Crown Crasher (@CrownCrasher) reported@youbroadband Solve @scouttanmay problems first
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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pratik virda (@PratikVirda) reported@youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.
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Shresth Dubey (@ExZite12) reported@youbroadband Please help, wifi not working from 2 days and no engineer has visited for fixing it. Acc no.: 2296803 CRF no/Reg no: CC790460
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Manoj Tibrewala (@mktcool) reported@youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting
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Dr Mayur Modi 🇮🇳 (@Dr_Mayur_Modi) reportedMy Internet Account is with YouTelecom, My Account No. 2299364 From last one month i need to call everyday to get service for which i have paid and getting harassed daily and today i advise people, you need Iron heart and Free Time to take internet connection from @youbroadband
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Vilas (@svilas) reported@youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.
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Hitesh Modi (@imhiteshmodi) reported@youbroadband Stop thinking about speed, think about continuing the service
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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Kaustubh Radkar (@KaustubhRadkar) reported@youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?
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Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
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Vivek Sarwade (@viveksarwade) reported@youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making