You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
- Internet (89%)
- Total Blackout (11%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Pune, Noida, New Delhi, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 6 days ago |
|
Noida
|
Total Blackout | 6 days ago |
|
New Delhi
|
Internet | 10 days ago |
|
Ahmedabad
|
Internet | 13 days ago |
|
Ahmedabad
|
Internet | 2 months ago |
|
Hyderabad
|
Internet | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Pooja (@poojato88) reported@youbroadband Your services suck. Everyday I complain about the connectivity issue to listen to wait for 48 working hours. Just want to know if they are Earth hours or Jupiter hours as they never seem to end
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Mandar Shinde (@lazyintel13) reported@youbroadband It's been two years we are facing internet issues each month. Each month internet is down for 2-3 days and we are told that the problem is power issue. Since 2 years they are not able to fix the same issue which is occurring continuously.
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jeevan.sagar (@jeevan_sagrar) reported@youbroadband Hi team, I have raised a complaint on dec 23, 2020. still not received any resolution. Followed up 3 times after raising complaint Complaint number 2020122318827. Everytime i call, I only get one answer issue is escalated and they will get back to me. No one will call me
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Vivek.Writer (@VivekBodara27) reported@youbroadband Worst Services
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भक्त (@Keeboard_Pro) reported@youbroadband Very pathetic service, your engineers are closing complaint without proper resolution.
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Himanshu Kapatia (@hk070111) reported@airtelindia so called best Fiber network down since 5 hours and will take another 5 hours to get rectified. I work from home , who is going to compensate for my loss of work today? @youbroadband can you please help me switching connection from Airtel to urs? Let me know
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jeevan.sagar (@jeevan_sagrar) reported@youbroadband Hi team, I have raised a complaint on dec 23, 2020. still not received any resolution. Followed up 3 times after raising complaint Complaint number 2020122318827. Everytime i call, I only get one answer issue is escalated and they will get back to me. No one will call me
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Jay Shan (@jayshan69) reported@vodafone @youbroadband why are you afraid of not connecting your #CEO? Or don't we have a #rights to talk the #owner, being a customer!?
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Bhavik Rajani (@BhavikRajani1) reported@youbroadband Worst ever service provider in my region. In every month service was interrupted for minimum of 2-3 days and in this month continuously from last 5 days....What kind of maintenance you guys are doing? No compensation for loss days without connectivity???
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Sandeep Singh Sidhu (@77Sidhu) reported@youbroadband Hello Sir Myself Sandeep Singh, On 31st Dec I make the payment on 5th Jan I got installation, but since 5th my internet is not working, I called several times to customer service no one came yet in these many days, youbroad band is having worst service i faced
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Niranjan (@nmdandekar) reported from Hadapsar, MaharashtraVOIP light is not on. So no Internet... Blinking Internet means no Internet... I learnt from airtel now... I think i made a mistake to dump @youbroadband The service here also is equally bad
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Amit Kumar (@AmitKum64221204) reported@youbroadband what bullshit service you guys have!! Every single day I the internet service is affected & down for atleast 4 hours....evry single day! Pls check for service in area 395009 (Surat-Adajan).People are losing trust in your service & it won't be long before they quit.
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Saket Bhala (@BhalaSaket) reported@youbroadband From last 15 days, After every 2 days internet not working. If we call to customer care then you replied problem will solved in next 24 hours. Means total 2 days internet not work. Also without service restore, you closed the complaint.
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Manish Malviya (@mmalviyaindore) reported@youbroadband Nagpur office is doing cheating with me. Please help.
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A proud freak (@RiverMagicSong) reportedSir you call yourself India's largest Internet service provider and yet it is the worst service I have ever received. We have registered a complaint on the 3rd, have made numerous phone calls and even emails to your customer care but no response and no resolution. @youbroadband
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@Indian (@MehulKachariya) reported@youbroadband May i know why my internet is not started yet(3 days gone)? Why engineers number is not working? How many days i have to wait?
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@Indian (@MehulKachariya) reportedI'm a customer of @youbroadband. whenever my internet service is not working, i have to raise a complaint in the app and have to wait for 2-3 days. For outsourcing firm like us, it's too disturbing for us if internet is shut for 5 days. @dstGujarat @IndiaDST pls do the needful.
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Vishal Kakadiya (@vishalkakadiya) reported@youbroadband No solution yet, please refund my money right now, I will find another service provider who at least gave us the results or reply.
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Sagar (@sagarpatel9591) reported@youbroadband you guys have the most pathetic internet connection in India. Unfortunately I do not have any premium internet service providers in my area, hence I am stuck with you. Without exaggerating, out of the 365 days in my 12 month plan, 90 days have been out of service.
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Deepak (@deepaksingh_84) reported@youbroadband The worst broadband service provider in Ahmedabad, don't go for this... Customer executive are too dumb!!! Without resolving the problem, ur problem will be closed. Worst service!!! @somnath2384 please remove this service from Vikram Nagar!!!
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Abhishek (@simple_ak) reported@youbroadband : worst service. Complaint is getting closed without resolved. Raised 3 requests and all closed without resolving. Sent mail to appellate , spoke to second level care. Still not resolved. Account id : 1526789
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B M Saraf (@bmsaraf) reported@youbroadband @TRAI what is problem with you. So many call to customer care. So many tweets still refund not received. all details as required by you submitted. No positive response. Very pathetic situation.
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MaYuR (@Mayur_Kedari) reported@youbroadband should I even expect any response from your end On my refund issue. I NEED MY REFUND.. #pathetic #worstserviceprovider
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Ruchit Vachhani (@RuchitVachhani1) reported@youbroadband your services are very bad. my internet is out of service for the last 3 days, have been complaining daily and have called 25+ times still no resolution... #worstserviceever
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Strykar (@AviHD) reported@youbroadband Fix your billing system which forces customers to take 12 months of Frame-IP if they have already subscribed for 12 months of Internet. Alternately, put up an FAQ page which explain what the Frame-IP does not offer, compared to a static IP, no answer from support.
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vipul sojitra (@SojitraVipul) reported@youbroadband Third-class service provider, they don't care about customer. There executive also fraud. I am from Ahmedabad last 5 days the Internet stop working and raise 3 complain but no one attained till date the internet is not working........
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Pooja (@poojato88) reported@NiNisarg93 @youbroadband Can you share the details of the Gujarat Nodal officer. I too need to escalate my issue.
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Sunil jaswani (@imsuniljaswani) reported@youbroadband #youbroadband worst service since last 2 days no internet. @vodafonein1 no response Subhanpura Vadodara - 390023
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Vishal Kakadiya (@vishalkakadiya) reported@youbroadband No solution yet.
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_potaetohoe (@yoj_tae_D2) reported@youbroadband you guys have the worst customer care service. It took 13 days to get a correct response, that too after threatening to get the connection uninstalled. My registered mobile number was blocked for so long. Horrible service. I DO NOT RECOMMEND THIS CONNECTION.