You Broadband Outage Report
Why is my You Broadband service not working?
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If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Mumbai, Ahmedabad, Srinagar, Raipur, Hyderabad, Vadodara, Pune, Nashik, Rājkot, Bengaluru, New Delhi and Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Ahmedabad |
Internet | |
| Srinagar |
Internet | |
| Raipur |
Internet | |
| Mumbai |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Shukla
(@iamshuklasanjay) reported
@youbroadband Account number: 2143172 internet is not working from yesterday
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Sanjay Shukla
(@iamshuklasanjay) reported
@youbroadband Internet is not working still. Worst service.
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gaurang joshi
(@gaurangjoshi04) reported
@youbroadband why your customer service is so poor? I would like to stop your service, How to proceed? @consumerforum_ How should I launch a complaint and escalate the matter?
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband complaint registered for 3 days NOW no action take!!
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bansal_shah
(@shah_bansal) reported
@youbroadband pathetic service from your end having broadband issues since 15 days with no resolution your network engineer has replaced modem router everything with no luck
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Maya Dayma
(@peacelover_MD) reported
@youbroadband Please change your twitter handle to “We don’t care” How bad your services can get.. I have been trying to get help from technician since past 1 month and there is nobody available to address my issue #WeDontCare #Disappointed
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Maya Dayma
(@peacelover_MD) reported
@youbroadband Please change your twitter handle to “We don’t care” I have been trying to get help from your technician since a month.. Nobody is addrressing the issue from your company #WeDontCare #Disappointed #Surat
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Vinod soni
(@Vinodso36796086) reported
Hey @youbroadband I have applied for new connection yesterday and as expected the customer service is very bad,agent is even responding to my messages and if pickup the call then he doesn't have manners to talk with customers.this is what your customer expect@youbroadband ?
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Harish Kumar
(@I_am_Harish_45) reported
@youbroadband Such a worst service.From two days we are not having internet and your engineer is saying the server is down.The rules are to be changed for the service provider if they are unable to rectify the problems
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Viraj Vikhe
(@VikheViraj) reported
@youbroadband @vodafonein1 @consumerforum_ Account no. 1292646 Facing net connectivity issue since 8-Dec-21. Since then NO PROPER RESOLUTION. Still facing the same issue. Request closed without my approval & action taken.
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Mayursinh C Chauhan
(@mayurrichi) reported
@youbroadband How many more months will you continue to provide such poor service to Your customers? At My home, internet hasn't been working Properly for the last 10to11 days. While Complaining to customer care, gets extravagant answers. And your service center doesn't respond.
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Maya Dayma
(@peacelover_MD) reported
@youbroadband Please change your twitter hanlde to “We don’t care” How bad your services can get.. I have been trying to get help from technician since past 1 month and there is nobody available to address my issue #WeDontCare #Disappointed #YouBroadbandSurat
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Kiran boghra
(@kiranboghra) reported
@youbroadband after the last tweet, they simply close my complaint without even resolving the query and installing a connection. Go for another broadband connection to avoid such pathetic service and frustration given by @youbroadband
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Mai bhi chokidar
(@swapniil09) reported
@youbroadband It's been 18 days i have place a request for Shifting of connection for nagpur location but still I haven't got the connection at my new location. Your employees not even pick up call once payment is received by them. Worst Service, will never recommend anyone
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Kiran boghra
(@kiranboghra) reported
@youbroadband after last tweet they simply close my complaint without even resolving query and installing connection. Go for other broadband connection avoid it.
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Viraj Vikhe
(@VikheViraj) reported
@youbroadband @vodafonein1 @consumerforum_ Still issue is not resolved
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Anoop
(@Anoop_1122) reported
@youbroadband wifi down since 12 hours. I have important work to do. No support from you broadband. Worst service.
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Kiran boghra
(@kiranboghra) reported
@youbroadband after the last tweet, they simply close my complaint without even resolving the query and installing a connection. Go for another broadband connection to avoid such pathetic service and frustration by @youbroadband.
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Sanjay Shukla
(@iamshuklasanjay) reported
@youbroadband since last 5 hours broadband is down.
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Kiran boghra
(@kiranboghra) reported
@youbroadband Never get new connections from you broadband intead go for @JioCare What a award winning pathetic service they are providing 12 days ago i registered complaints and o one interested in resolving not one care ro contact me.
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jayprakash jangid
(@jayjangid777) reported
@youbroadband wifi down During night for 6th day in a row, raised ticked no response, no engineer is picking up call, this is affecting my as I'm WFH during night. Pathetic customer service
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Mridu
(@MPB_99) reported
@youbroadband your services is of worst standard and to add on that ur staff is totally useless and unprofessional, unfortunately am one of ur customers, since yesterday the wifi is down n u guys r least bothered to fix the issue…such a sick n pathetic company u r
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Kshitij Kumar
(@KSHITIJ776269) reported
Hello @youbroadband your internet service in Makarpura Vadodara is very bad my internet is working very slow, even Jio mobile data is faster than @youbroadband please improve it.
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AK
(@Ayazkamal827) reported
@youbroadband Dear Team, I've been facing internet issues since the day I've got it installed. The internet goes on & off always. Even after multiple complaints, no one has yet approached me to fix it. Infact I've been fooled saying that I'll get fibre but got copper connection.
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Shubhadeep Roy
(@ShubhadeepRoy18) reported
@youbroadband As expected, neither has the issue resolved nor have you @youbroadband done anything to take action. I can't see why I should continue paying for your services when I'm having to buy mobile internet packs as well. This qualifies for consumer court as well!
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shubham kanade
(@shubhkanade) reported
@youbroadband My Internet Connection Is Not working from last 5 days, lots of time i called to Customer care and registered compliments still not got solution, IS THIS TYPE OF SERVICE YOU PROVIDE TO CUSTOMERS, why Your company gives falls statement before installation..
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Shubhadeep Roy
(@ShubhadeepRoy18) reported
The number of complaints directed to you is mind boggling. The customer service team is pathetic and absolutely useless. @youbroadband how dare you have cares is your handle. You absolutely do not!
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Aniket (AJ)
(@imAJ1004) reported
@youbroadband @MIB_India Back to square 1 as soon as the work week begins… how horrible and annoying this customer experience is? @MIB_India cld you pls look into it and help addressing it? Or you are going to be just a silent spectator?
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Dilip Thosar
(@dilip_thosar) reported
@reliancejio , @TataSkyBinge @HathwayBrdband and futureusers of broadband services in India: i used #youbroadband for over a decade despite terrible service simply because there were no better options. now there are. the ybb service has gone down from pathetic to hell. so ybbye!
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Ashish Agarwal
(@ashishnotes) reported
No response from customer support team after raising issue of non-refund of deposit amount. Closed connection and surrendered my device months ago. @youbroadband