You Broadband Outage Report
Why is my You Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours
The graph below depicts the number of You Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will You Broadband compensate me for the outage?
You Broadband outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use You Broadband and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. You Broadband has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (79%)
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Total Blackout (8%)
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Wi-fi (8%)
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TV (4%)
Live Outage Map
The most recent You Broadband outage reports came from the following cities: Cochin, Thāne, Pune, Mumbai, Hyderabad, Nagpur and Mormugao.
City | Problem Type | Report Time |
---|---|---|
Cochin | Internet | |
Thāne | Internet | |
Pune | Wi-fi | |
Mumbai | Internet | |
Mumbai | Internet | |
Pune | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ritesh adatiya
(@AdatiyaRitesh) reported
from
Hyderabad, Telangana
@youbroadband There is internet connectivity issue for me from past 3 days, raised tickets and called so called filed agents, yet no response Just to inform I took the connection just 5 days back & this the service you provide WOW!!
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madhav
(@madhavdhakan) reported
from
Rājkot, State of Gujarāt
Pathetic service and huge downtime by @youbroadband // fed up of this shitty network need to shift on @reliancejio #YOUBROADBANDSUCK
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Dhananjay Mhasawade
(@DhananjayM41) reported
from
Pune, State of Mahārāshtra
@youbroadband shame on you. 5th day without internet, hv some decency , people are struggling at WFH. In these trying times be little considerate, Every month there is a network problem for 4-5 days, this is frustrating, shame on you @vodafone
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Suresh Reddy L
(@sureshreddylr) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband Customer service is gone silent for last 6 months. None of my queries answered and same case with others in my vicinity. We are thinking of moving to Act or Airtel in our apartment where there 30+ connections. Committe will initiate the process.
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Varun Kumar Maurya
(@varunbabblu) reported
@airtelindia Broadband complaint filed since yesterday no communication till now they say it takes 48hrs !! youbroadband was way better worst service!! did not expect this from such a reputed brand,earlier also i had to suffer for same situation. 9566226126
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Neeraj D
(@neeraj8789) reported
from
Pune, State of Mahārāshtra
@youbroadband After using your service for 2 years, I can finally conclude the you are most #pathetic ISP in India. Time to throw you out!! Poor connectivity forever🤬
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TeamRevoluation
(@TRevoluation) reported
from
Arun Arekar -residence, State of Gujarāt
Very worst service in Vadodara @youbroadband
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Lalit S Kathpalia 🇮🇳
(@lalitkathpalia) reported
from
Pune, State of Mahārāshtra
@youbroadband broadband still not working. Day 3 and the trauma continues. Why do you sell a 150 MB speed connection when your broadband can't provide 0 MB or does not work.
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Harshal
(@06Harshal) reported
@youbroadband @ShreyamunM inspite of sending many emails for refund of security deposit for my AC number 1546456 which has been closed since long time more than 10 months. Have all the email conversation for above account requesting the refund of security deposit. Not a single action been taken. Worst
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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soumya mohapatra
(@somu090) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband no wifi no signal.please help @VodaIdea_NEWS
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Prathamesh Ramdasi
(@Ramya_pratham) reported
@youbroadband no internet connection..raised complaints several time..no response received. .very poor service...
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The Knowledgable One
(@sohanangal) reported
from
Pune, State of Mahārāshtra
@youbroadband pathetic service. Internet down for 2 days at office, no update from company despite repeated complaints. How is an office supposed to function without internet in these days?? Do you even care about customers?
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Sai
(@CySek1234) reported
@youbroadband worst services in Madhurawada, Visakhapatnam. Continued service disruption due to network outage issue/maintenance service. No proper resolution from customer care.
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Suresh Reddy L
(@sureshreddylr) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband Is your customer working? I have been trying to reach for an issue last 6 months. It's pathetic response and no accountability. I regret renewing service..
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Ayub Mohammad
(@ayubmohammad) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband internet down for 3 days, no engineer has attended till now. called service center she registered complaint and closed it immediately. ridiculous service will never recommend for anyone.
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Aakash Modale
(@aakashmodale) reported
from
Nashik Division, State of Mahārāshtra
@youbroadband its been more than 60 days that the account is closed and still I haven't received my refund cheque. Can someone please help.
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Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband no internet service since morning Already sent a DM
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satish chati
(@satishchati) reported
from
Nāgpur, State of Mahārāshtra
@VodafoneIN @youbroadband A complaint is already registered with Youbroadband from my mobile App on 29th Sept but till now it’s not been resolved. Six months subscription is paid in advance. Five days are already lost.
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Kalpit Damania
(@KalpitDamania) reported
@youbroadband what's with your network outages in Kanjurmarg East, Mumbai? It's to bad I wanna switch to another network right now! :/
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Kanhaiya Agiwal
(@KanhaiyaAgiwal) reported
from
Pune, State of Mahārāshtra
@HathwayBrdband Can u check with ur backend team how they are treating us No network since morning, very poor feeling bad, we have canceled our existing Youbroadband Connection for Hathway only, and now see what Hathway is doing very shameful
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TeamRevoluation
(@TRevoluation) reported
from
Arun Arekar -residence, State of Gujarāt
Worst service in Vadodara 7 days still complain not resolved #youbroadband #vi @youbroadband
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kunal oswal
(@kunaloswal94) reported
from
Pune, State of Mahārāshtra
@ViCustomerCare Do you Have Any Plans to Get the Services Back in Action? As you Support @youbroadband also I have zero communication routes now
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Mradul Maheshwari
(@mradulicious) reported
from
Indore G.P.O., Madhya Pradesh
@NaibAbhijeet @youbroadband @JioFibre Jio fiber sucks bro. Can say the same about their customer service.
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Lalit S Kathpalia 🇮🇳
(@lalitkathpalia) reported
from
Pune, State of Mahārāshtra
If you are using broadband then please never never never never never never never never go for @youbroadband You Broadband. It is the worst worst worst worst ISP on Planet Earth. Please don't get cheated folks by all the crap they sell you
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dhiraj jain
(@83db70c07a8e4ea) reported
@youbroadband well today I got know that who is the leader of worse broadband service in india its @youbroadband what a worse service i got from you people. Really disheartned 👏👏if you people dont know how to solve the query then why you people insist us to buy your plan. Bad.
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AKS
(@ArunSha17504737) reported
from
Arun Arekar -residence, State of Gujarāt
@VodafoneIN @youbroadband Yesterday whole day broadband was down. In evening it started. Today from morning its again stopped. As today is Sunday nobody is attending nearby 4 km area. Shame on such services. Govt employees also attend problem on Sunday bt Youbroadband will not.
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Clifford Edmonds
(@cedmonds) reported
from
Pune, State of Mahārāshtra
@youbroadband doesn't care, they have the worst customer service ever. Paid for a Router in April.Still haven't received it after 7 months. No one seems to give a hoot about the customer. My user I'd is Clifford54 #worstcustomerservice #youbroadbanddoesnotcare