You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 1 |
| Pune, MH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Karishma Nimavat (@web_mom_machine) reported@youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Alex Daniel (@alex_daniel81) reported@youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.
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Kshitij Malve (@KshitijAMalve) reported@godbole_shilpa @youbroadband When I used to live in Viman Nagar I had You Broadband Customer Care on my speed dial. Can't believe things are still the same nearly 10 years later.
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Rakshit Bagga (@rtbagga) reported@youbroadband Fake service
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Hiren Patel (@HirenPoskar) reported@youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?
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Chinmay Kothekar (@chinmay_iam) reported@youbroadband pathetic service by @youbroadband in Nagpur. Network down since 3 days. Amazing follow up while renewing plan but absolutely **** service when network is down. Service worthy of @consumercourtin (consumer court’s) attention
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Mohammed Aamir (@aamir_maas) reported@youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband
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M G (@immitsg) reported@godbole_shilpa @youbroadband Try their app . . I used to use that to log a complaint
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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Shresth Dubey (@ExZite12) reported@youbroadband Please help, wifi not working from 2 days and no engineer has visited for fixing it. Acc no.: 2296803 CRF no/Reg no: CC790460
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Saurabh Alkari (@sdalkari) reported@youbroadband My internet is down from Sunday. There is a wire breakage which I can see from my window from where my wire comes down. There has been no resolution till now. The local representative is not responding properly, customer care number is not connecting.
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arpit (@arpittib) reported@youbroadband @TRAI My internet has not been working properly for almost a month. Every complaint is being closed without resolution. Complaint No: 2026051404926 Please resolve the issue immediately or refund the balance amount paid for unused service. #YouBroadband
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Yash Bhalgat (@yashbhalgat) reported@youbroadband @youbroadband1 10-15 years as your customer. Frequent outages, and now completely down since yesterday right when I have online exams. Multiple complaints, zero resolution, zero support. This is how you treat a loyal customer? Fix this or I’m switching providers.
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