You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 1 |
| Bengaluru, KA | 1 |
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Sūrat, GJ | 3 |
| Pune, MH | 3 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
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Vivek Sarwade (@viveksarwade) reported@youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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Rushi Vachhani (@RushiBVachhani) reportedHow many complaints does it take for @youbroadband to actually care? Constant downtime, massive speed drops during business hours, and a customer support team that repeats the same empty lines. Absolute fraud. #YouBroadbandScam #ServiceAlert #WorstISP Planing for @airtelindia
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Manoj Tibrewala (@mktcool) reported@youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting
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Chanakya Vaishnav (@cjvaishnav) reported@youbroadband why am I not able to access Binance on your network, despite the ban on it being lifted? Neither the app, nor the website works. It is accessible on all other ISP networks.
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Pratyush Mittal (@faltoo) reported@rosh_shetty84 @Oza_Akash @screener_in Hi Roshan, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.
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Mridul Mishra (@MridulMishra) reported@youbroadband in last 15 days this is the 3rd time I am facing downtime.. Pathetic service by your local technical team...No response from your local office... 3rd class network and 3rd class team. I want to cancel my connection and want a refund of the remaining amount.
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.
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