You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 9 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Mumbai, MH | 2 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ram Mohan
(@ramukmohan) reported
@youbroadband Horrible service by You Broadband , raising incidents every day since 23rd February but no use. Not sure what customer support team is doing.
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Ashish Rana
(@iceman031976) reported
@shahpiyushv @youbroadband @tataplayfiber Welcome to purgatory called broadband service. The are all demons here. Government has no service based penalty system and hence they get away with everything.
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Doctor by chance
(@iamthemaulik) reported
I registered complaint through your app, for which engineer was assigned, without contacting me, the request was closed, what kind of customer service this is!! My internet is still not working and i am receiving messege of complaint resolved @youbroadband
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pramodamuddada
(@pramodamuddada) reported
@JioCare Sure will send the details once the pathetic network @youbroadband refunds our cash
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband is there contact info for tech support for Rajkot. Internet is down for 3 days in a row. The person in charge here is useless
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Prashant Gajar
(@GajarPrashant) reported
@youbroadband @vodafonein1 Can I get an update here. Internet is still down. Anyone listening????
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Patel Kaushal A.
(@kaushalpatela) reported
@youbroadband very bad services and bad internet service provider..all February month my internet is not working properly...
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband When is it going to be fixed in Rajkot .. It’s not working since 2 days !!!!
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Prashant Gajar
(@GajarPrashant) reported
@youbroadband I’m really fed up now to write this again and again with no improvements. Again the internet is down from last 3 hours and no one has responded yet. This is 3rd instance of internet going down in this month. Pathetic customer service
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akhil anilkumar
(@akhilmind) reported
@youbroadband have been writing to customer complaints about the fraudulent claims made my your company executive! He had made a false commitment to me and I paid the total cost for 9 months The offer which was given to me buy 6 months and get 3 months free and none is given
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CiPO4U
(@cipo4u) reported
14hrs without attending the complaint! @youbroadband
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Ved
(@v_barai) reported
@youbroadband Account number 2028735 Have surrendered modem 140 days back as I put my own modem, still the deposit amount is not refunded. Every time customer care says another 45 days, now I have started to feel if you people really refund the amount or just give fake assurance
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband we pay for the whole month and not just weekdays. Broadband is down every weekend
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Hitesh Shah
(@HiteshS54629083) reported
same on your service @youbroadband
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Shreesh Lele 🇮🇳
(@shreesh02) reported
@youbroadband I recently renewed my plan of 100mbps for 6 months+10 days but I'm still not able to see that plan in You app, and most importantly you've a very poor service I've registered soo many complaints for speed issue but no one is attending that not even calling to know.