You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Sūrat, GJ | 3 |
| Pune, MH | 3 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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t j (@tj_psy_tense) reported@youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56
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pratik virda (@PratikVirda) reported@youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.
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anugir (@anugir94) reported@youbroadband internet not working for account 2126774 since yesterday 12.30 pm all other users are affected
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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bahudurapu batasari (@_mitochondri0) reportedThere’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband Your service not properly Hyderabad Bowenpally.
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Hitesh Modi (@imhiteshmodi) reported@youbroadband Stop thinking about speed, think about continuing the service