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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 6
Sūrat, GJ 4
Rājkot, GJ 1
Hyderabad, TG 1
Bengaluru, KA 1
Greater Noida, UP 1
Mumbai, MH 1
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @AshJ13 @youbroadband pls take jio. i have been sitting with no internet since 4 days in hyderabad. the ticket is raised since 4 days. labor strike i guess. someone assigned himself then again unassigned himself from the ticket. pathetic service. you broadband doesnt care.

  • RushiBVachhani
    Rushi Vachhani (@RushiBVachhani) reported

    Why they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • roastedGOAT11
    toasty buns (@roastedGOAT11) reported

    @youbroadband internet has been down in pune (dhole patil rd)...whats the issue?

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • gameovertheog
    wulverine🆘 (@gameovertheog) reported

    @youbroadband down again? No customer care number is active. Nice scam Resolve FAST

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • prasad_gujarat
    Prasad (@prasad_gujarat) reported

    @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

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