You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 1 |
| Pune, MH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ranjith Rai (@infinityranjith) reported@youbroadband Do you have broadband service in Bangalore -560026 ? if yes please do reach out to me.
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Kshitij Malve (@KshitijAMalve) reported@godbole_shilpa @youbroadband When I used to live in Viman Nagar I had You Broadband Customer Care on my speed dial. Can't believe things are still the same nearly 10 years later.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband @AshJ13 Veena9470. The box i guess is switched off again. Every week i have to raise request. Every week for atleast 3 days my internet is disconnected. Horrible experience.
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Rahul Pathak (@Rahulpathak_31) reported@youbroadband Your issue was resolved just 3 days ago, and now the same network problem is back again! How many times are customers expected to suffer due to repeated poor service? This is becoming extremely frustrating. Please provide a permanent solution.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Wanderer (@SanjayKalse3) reported@youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband Internet not working at my place since yesterday evening and no technician has been assigned to look into the issue. Is there anyone from your team to assist in this case?
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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Rakshit Bagga (@rtbagga) reported@youbroadband Fake service
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Hiren Patel (@HirenPoskar) reported@youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.
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Hitesh Modi (@imhiteshmodi) reported@youbroadband Stop thinking about speed, think about continuing the service
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UnknownElement (@knownelement027) reported@youbroadband This is 9th day. No response and no resolution of customer complaint.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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