You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 1 |
| Pune, MH | 2 |
| Ahmedabad, GJ | 1 |
| Chhindwāra, MP | 1 |
| Vadodara, GJ | 1 |
| Sūrat, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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Saifi Ansari (@Saifi_yaarrr) reported@youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband is there anyone to look into the issue? This is #pathetic #customerservice
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Vivek Sarwade (@viveksarwade) reported@youbroadband I have sent a DM, again the same issue after 2 days.. internet not working again
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Sai Charan Arikala (@SaiArikala) reported@ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Bhavesh Soni (@mr_bi2) reported@youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648
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Vilas (@svilas) reported@youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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Hiren Patel (@HirenPoskar) reported@youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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Wanderer (@SanjayKalse3) reported@youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net
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