You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 1 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul
(@RahulAKuS) reported
@youbroadband @ViCustomerCare YB connectivity is having lots of issues in Wadgaon Sheri Pune area with multiple interruptions happening everyday, making it impossible to work.Can you look into this and fix the issues asap otherwise there is no point continuing with your service.
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Amit Kansara
(@Amty27) reported
@youbroadband I have restored my sevice with YouBB a month back but since then everyday I have faced connectivity issues link drops multiple times almost 3-4 time in 1 hour. Complained so many times but ticket gets automatically closed stating it is resolved. But problem persist.
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keyur dhameliya
(@keyurdhameliya1) reported
@youbroadband kindly resolve my issue i paid for 40 Mbps and greeting o less then 10 MBPS I COMPLAINT FREQUENTLY ON YOU APP..BUT COMPLAIN RESLOVED ON APP NOT ON GROUND BASED .... MY ID IS khd66a .. If this happens continue. Customer can option for jio fiber....
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband 1. Internet service is down for last 3 days. 2. Customer service call is out of order. 3. Complaint registration on the app is not working. What should we do?
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Dhruv
(@Dhruv_jh) reported
@youbroadband Hi, For the past 1 month, my internet hasn't been working and yet after writing multiple emails about it, I didn't get a single satisfactory response regarding my issue. Moreover, calling the customer service, nobody ever bothered to answer my calls.Why is that? (1)
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
@youbroadband what type of service you give? your technician will not attend complaint, your customer care ppl are not accountable, technicians are not accountable, responsible. you say 24hrs working day is time limit to resolve, do you mean i should sit ideal for 3 days?
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Sanyam Dhariwal
(@DhariwalSanyam) reported
@youbroadband it’s been 3 days wifi is not working in vesu area of surat and in application too the complaint is not getting registered. Kindly resolve the issue asap
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Shiv Chaudhary 🇮🇳#ApeArmy
(@rudraxgaming) reported
@Vibhhorr bro trust me . airtel is best in ahmedbad. in last 1 year never faced any issue. ping is good. i play variety of games never had any packet loss issue. i have also used youbroadband and gtpl. they are worst.
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
@youbroadband does your policy make any sense? are your technicians accountable? why we raise complaint simply to keep it in system? can't your technicians update at the EOD?
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Mukul D
(@HerrDrunkie) reported
Precovid times @youbroadband would have a working app to report downtime, speed issues.. you log a complaint, boom someone calls you in 15 minutes.. now you’re lucky if someone calls you in 2 weeks, esp in Pune
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Ajit Mangeshkar
(@AjitMangeshkar) reported
@youbroadband No Internet connectivity again at Koregaon Park, Pune and no response from the team. This seems like an everyday issue. Can I please get some response
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Yash Pawar
(@pawary6) reported
Very poor service from @youbroadband. No response from the engineers. #youbroadband #Pune
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Suman Srivastava
(@suman7) reported
Getting terrible service from @youbroadband Thinking of shifting to a new internet service provider. Any suggestions on which provider offers the best service in the Bandra area?
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Vignesh
(@bvignesh1014) reported
@youbroadband Hi, my account number is 1760132, from may to June for more than a month i don't have a proper connection after going to office and making a scene they solved the issue.I am trying to claim one month & they are giving 10 days. Do I need to pay money for not using?
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Keyur_adhiya
(@adhiya_keyur) reported
@youbroadband No internet connection since last 2 days. Complaint registered. No resolution in entire day. Please resolve urgently. #Youbroaddband