You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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deepak supugade
(@deepaksupugade) reported
@youbroadband sorry to say but you have very poor customer support. In the span of 3 months have faced 6 down time out of which 3 were major and 1 was for the entire day. When raised a complain was told they will revert in 24 hours. In the time of work from home no network?
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Harshit Agarwal
(@Harshit76258786) reported
My net connection of @youbroadband is not working from today morning but no resposnse recived even on raising request at youbroadband application
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Prakeerthika
(@prakeerthika) reported
@youbroadband worst service ever in hyderabad, technician's doesn't respond even after 10 days of payment, net outrages at least 3 to 4 times a day, no regional office at all, customer service just says a typical answer that your complaint is raised, waste of time and money
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Pratik Roy
(@finallypratik) reported
I have used @youbroadband for more than a year and paid a refundable deposit of Rs. 2K for using their router. Now I want to return the router and get back the deposit but I'm not getting any response. I have also called the cust. care for the past 2 months for this issue.
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Jigar Patel 💙
(@jigar_patel_225) reported
@Dhaval9071 @youbroadband Same even today. Seems Indresh Kumar Patel is a ghost. Never even reachable on the phone number :D
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Joy
(@JoyFunwithnil) reported
@youbroadband Brand of false commitment, full of lies, customer abuse, Despite requesting cancellation and refund which will take 45 WORKING days for refund, I left with nothing but only one option to get it installed. I will never expected such service from You broadband.
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theiceman
(@PBhansali) reported
@youbroadband facing connectivity issues on ur service and response from your support team is not upto the mark as required. I have lodged complaint reg my issues several times but no concrete response. My customer id is saideep75
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Gaurav Shah
(@megauravdshah) reported
@DoT_India A necessary action will be taken against you broadband services after where they collect the yearly charges then just to keep monthly billing options, as its work place we have broadband and getting huge loss of work while getting such service repeated every week @youbroadband
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sahaj swastik
(@rabbiboon) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband pathetic service. Nobody bother to check my internet which is not working from last 3 days. We are working from home and it is now costing me alot.
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MNN
(@manangupt) reported
@youbroadband @TRAI You broadband collected deposit from me 6 years back. Now refusing to return. Issue raised to you appellate and he also refuses saying no deposit with them. I shared original signed receipt mentioning deposit clearly to them.Even payment done by cheque.
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Shridhar Hankare
(@shrih3) reported
@youbroadband @youbroadband Very bad and worst service, we facing internet issues from last one week, after one week I m not getting any solution from you broadband. No one is responding. Don't take new you broadband connection. We facing this issue frequently.@youbroadband
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Sunil Desai
(@sunilddesai) reported
@youbroadband need Customer Care, Appellate and Nodal Officer #Vadodara as mail sent are bouncing
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Abhijeet Rukmangad
(@abhijeetrukmang) reported
@youbroadband I have opted for 100Mbps plan but getting less than 10mbps. many a times it is less than 5mbps. Service engineer never turns up and marks request status as resolved. Pathetic service in my area: Req. No 2021030103590
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Kamlesh Panchal
(@kamleshppanchal) reported
@youbroadband Working from home demands internet connectivity which is not there for me currently. When new connection is request you guys do on same day but for shifting so much of ball game to delay customer’s requirement.
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Marshungry
(@marshungry) reported
@youbroadband my WiFi isn’t working since yesterday(28 feb) I have called almost every customer care phone no in Mumbai. No one had got back to me. I have filed multiple complaints but still nothing. Absolutely no care for customers. Extremely expensive. Pathetic service.
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