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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Pune, MH 2
Ahmedabad, GJ 1
Chhindwāra, MP 1
Vadodara, GJ 1
Sūrat, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • svilas
    Vilas (@svilas) reported

    @youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • kakkadeep
    Deep Kakkad (@kakkadeep) reported

    "@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • SanjayKalse3
    Wanderer (@SanjayKalse3) reported

    @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

  • pmstweet46
    ***.tweet (@pmstweet46) reported

    @youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks

  • t_4_tp
    𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported

    Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

  • rahulshar1978
    Rahul Sharma (@rahulshar1978) reported

    @Airtel_Presence @airtelindia I have your Broadband connection since 3+ years now. Since few months, every other week your services go off abruptly. Today is Sunday and your network has conked. Enough is enough. I am switching over to other ISPs in my area. @youbroadband

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • CrownCrasher
    Crown Crasher (@CrownCrasher) reported

    @youbroadband Solve @scouttanmay problems first

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

  • aamir_maas
    Mohammed Aamir (@aamir_maas) reported

    @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

  • tradeninvestor
    Almost FI (@tradeninvestor) reported

    @youbroadband Yours is the worst service possible. Have been your customer for 10 years now. The service has given ne bad to worst. My let is not working since 2 days tried each and everything from raising a complaint on the app to calling the call centre so many times. No resolution yet

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