You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 8
Vadodara, GJ 4
Mumbai, MH 2
Ahmedabad, GJ 2
New Delhi, NCT 2
Sūrat, GJ 2
Bengaluru, KA 1
Rājkot, GJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • VivekBarve3 #Vivek #Barve (@VivekBarve3) reported

    @youbroadband Internet down frequently. No proper response by technical team. It's a everyday problem now. Hopeless infrastructure.

  • ChitneediManoj Manoj Venkata Krishna Chitneedi (@ChitneediManoj) reported

    how can a customer trust that it would be added after paying the renewal amount, as I see no action from your end inspite of chasing regularly from past 2 weeks. Does @youbroadband want to fool customers by just taking money from them and not providing the benefits on time?

  • sunilganu2 Sunil GANU (@sunilganu2) reported

    @youbroadband no response from your team for two days. My earning is down to zero for 48 hours because your broadband connection is not working. Please help immediately.

  • Thakur1314 Thakur Aman (@Thakur1314) reported

    Till now no one has arrived for repair & I’m 101% not satisfied with your service. If this will happen continues I have to change the data provider, Do the needful on priority basis I’m attaching SS of Complaint.@youbroadband

  • SrinibashPanda9 Srinibash Panda (@SrinibashPanda9) reported

    @youbroadband Then ..,, After you make the payment , there behaviour will change drastically.. First they will show some stupid issue .. And starts playing with you... We want do contact, but we can't do anything due to "they will show really nonsense excuses"

  • aneesh636 aneesh🔔 (@aneesh636) reported

    How to update profile name? In mobile app the update button is not working @youbroadband

  • pramodamuddada pramodamuddada (@pramodamuddada) reported

    such a worst network provider they have pretty good SCAM where there will provide awesome deals and once you pay for that,boom your internet connectivity will stop.. Oh the customer service, Send me your current location We will get it done soon repeat mode #youbroadband

  • bhumi296 Bhumika Mehta (@bhumi296) reported

    @youbroadband Fraud company. Refund not received since Jan 2020 although modem is taken back. numerous calls to customer care but every time different excuse. Beware of taking new connection.

  • ehatesham_patel ehatesham patel (@ehatesham_patel) reported

    @youbroadband there has been an outage in pune city’s Shivaji Nagar area for about 2 days still no one has fixed it worst experience most pathetic service provider.

  • SrinibashPanda9 Srinibash Panda (@SrinibashPanda9) reported

    @youbroadband Then ..,, After you make the payment , there behaviour will change drastically.. First they will show some stupid issue .. And starts playing with you... We want do contact, but we can't do anything due to "they will show really nonsense excuses"

  • tingarmarwari Rahul Sharma 🚩 (@tingarmarwari) reported

    @youbroadband internet not working even after recharge.

  • VivekBarve3 #Vivek #Barve (@VivekBarve3) reported

    @youbroadband Internet down since yesterday. No update. Hopeless infrastructure. Very poor customer service.

  • shahpiyushv Piyush Shah (@shahpiyushv) reported from Hadapsar, State of Mahārāshtra

    Finally, moved from @youbroadband to @tataplayfiber. Hoping to get a better service now🤞

  • adichhajed aditya chhajed (@adichhajed) reported

    @youbroadband as per your service executive gave commitment then he is not fullfilling it .. its an breach of trust... its an request to reply me back.

  • freyrsio Freyrs (@freyrsio) reported

    @youbroadband your Nagpur team is third class, they do not know what customer support is. I booked connection day before yesterday, the executive who to visit, has asked to pay via UPI which we did, but your office says payment not received.

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