You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Vadodara, GJ | 5 |
| Sūrat, GJ | 2 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv Rathod
(@crazyopps) reported
@youbroadband talking to your call center team or email team is like talking to a wall. My internet is down since 05/12/2022. Your problem reporting system is very discouraging. Pls check your DM. I have sent you the details
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Adv. Shruti Manchanda
(@ShrutiManchan11) reported
@youbroadband As soon as I told him I am going to file a complaint, I was immediately told that I am coming for the installation right now. Is this a god damn joke? The payment (security deposit or Rs. 1,999 has been made just now. (5)
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Destination Trading 📈💛📉
(@valandrakesh24) reported
@youbroadband really has a bad service and bed experience ac: 2199825 ... Last 4-5 day internet is not working ... please give me back my money.. and disconnect your account @GTPL_Care I think best??
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Ashish Thake₹
(@Ashish91569193) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband As expected your team again proved that they don't care about customer requests. False commitments, Rude behaviour was always a practice of ur executives since long time, but now customers money (deposit) is also been not returned by this company. @TRAI
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Nitin Seth
(@SethEvolve) reported
@youbroadband My Internet services have been stopped in my area due to maintenance, the service is stopped from when I recharged my plan. I need a refund, as you can't provide the service. I spoke to Customer care and they only say we will get back to you! Why u want free money??
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Varun Solanki
(@vasolanki14) reported
@youbroadband - Where is the escalation of the call is going I don’t even get any mail or messages regarding call is escalated. After 6 pm you service engineer says we are at home and will come tomorrow and no one visits still. Is this the way you gonna solve customer issues.
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kedar pawar
(@kedarpa20994819) reported
@youbroadband internet connection not working since last 10 days. rediculus service
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Destination Trading 📈💛📉
(@valandrakesh24) reported
@youbroadband Don't use @youbroadband my internet connection has not worked for the last 4 to 5 days.. bad service... Don't buy any plan
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband world class in horrible customer care!! You only keep calling when its time to recharge
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Swain Silu
(@silu49003558) reported
@youbroadband this company is telling some issue for last 1 month. And still not giving any solution fir internet disturbation .. i have compalin for many times but still they are seeming like an unknown reason.. why they dont have man powers for solution helling such issue.
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Uttam Vastarpara
(@VastarparaUttam) reported
Very careless service provider and area service team don't take this connection 5 day service stop everyday told me after 5 pm your connection is ready to use.. i everyday complain generated but no answer very bed services requst id : 2022112204090 @youbroadband
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kedar pawar
(@kedarpa20994819) reported
@youbroadband my internet not wokring since last 8 days. multiple time i have raised but no solution. almost everyday i log the ticket. its badly impacting my work. such a poor service.
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Adv. Shruti Manchanda
(@ShrutiManchan11) reported
@youbroadband If the installation is not done today, I need full refund of the payment made today itself. Also take strict action against this executive of yours who is absolutely unfit to be a part of your organisation. HORRIBLE EXPERIENCE.
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Aditya Shah
(@IAdityaShah) reported
@youbroadband one of the worse service i ever use. I'm new to youbroadband it's been 10 days now. I used internet even less 5 days of that. Your customer support is even worse than your service and most worse part is i have paid you for next 6 months(1/2)
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akv🇮🇳
(@akv_vka) reported
@youbroadband internet not working account 2126774 kindly resolve the issue as quickly as possible
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