You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 8
Ahmedabad, GJ 4
Vadodara, GJ 3
Mumbai, MH 2
Bengaluru, KA 2
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • pareens Parin Savla (@pareens) reported

    @youbroadband very pathetic service. Internet service since many days. Trying to raise service request through app, but no response. Tried getting in touch with responsible officials but they are just ignoring without any response. Seems like company is not interested.

  • NaveenSudhakara N@v33n (@NaveenSudhakara) reported

    @youbroadband from past one week broadband is down.. after repeated calling and pleading you fixed. Now again from three days it's dead... please send some to repair or replace or return the deposit amount and cancel the connection....

  • funandlearning Aniket Warty (@funandlearning) reported

    @youbroadband What pathetic service you guys have! DAILY frequent disruptions in connectivity for over half the day! Wow! Never seen such ****** broadband service. Kindly refund my money, which you take 3-6 MONTHS ADVANCE!

  • KuthuriBunny Bunny Kuthuri (@KuthuriBunny) reported

    @youbroadband I’m a resident of Visakhapatnam, Andhra Pradesh. The network connection in my area never works properly, there is always an issue with the connection and the staff doesn’t respond to the calls properly and their behaviour is very harsh towards the customers.

  • hagarwal910 Harshit Agarwal (@hagarwal910) reported

    Service provided by @youbroadband Is really horrible... During office timing no network srevice .. Every second day the service is down.. Improve your service...

  • vinayajhangiani Vinaya (@vinayajhangiani) reported

    @youbroadband no internet since Saturday. Have complained thrice but zero action has been taken. The customer care is of no use at all.

  • tosagartambe Sagar Tambe (@tosagartambe) reported

    Hey @youbroadband, I Have paid in advanced for a year and now my internet is not working sense last 1 month. Can you guys look in to it please? Very pathetic service. :(

  • AniketBabhulkar Aniket Babhulkar (@AniketBabhulkar) reported

    @youbroadband I am facing issues with my internet connectivity from last 2 days. I am not able to raise any complaint for this issue. Also their is not any proper response from customer care. My account no is 1922954. Seems like you customer care service is not helpful.

  • PriyaChocky1 Priya Chocky (@PriyaChocky1) reported

    @youbroadband This is biggest joke I have ever here. I have been complaining from a week but no body responding to my complaint

  • RenjuMathew9 Renju Mathew (@RenjuMathew9) reported

    @youbroadband Are you guys ever gonna fix an issue? It's been over 2 weeks I have lodged a complaint and there has been no fix!I have written to the nodal officer, called up the call centre atleast 5 times, raised an issue on the app!Can someone atleast call & lemme know the ETA?

  • vasimbaig2 vasim (@vasimbaig2) reported

    @youbroadband can anyone help me on this 6th day no connectivity..no action has been taken on complaint raised ...

  • AsutoshSatapath Asutosh Satapathy (@AsutoshSatapath) reported

    Looks like @vodafonein1 have shutdown it's broadband service @youbroadband . Services are out for more than 36hours. #wrost #WFH

  • parvatanenip Praveen Parvataneni (@parvatanenip) reported

    @youbroadband To the Concern Officer, I have raised my complaint 28 days back still issue no yet resolved. My “Relationship No: 1980534”, Mobile No: 9985591999, If you are unable to resolve my issue, please provide me the Nodal officer contact details.

  • prakashsj2010 Prakash Jakune (@prakashsj2010) reported

    @youbroadband can you update status of request no. 2021060122119. Your customer care don't have this request in their records. They are ready to loose customer but not ready to support. I can see this req no in your great app.

  • AniketBabhulkar Aniket Babhulkar (@AniketBabhulkar) reported

    My entire work got stuck from last 2 days due to this issue and Backend team is not helpful. If this issue didn't get fix early then the entire society customers are planning to take some strict action. @youbroadband @jagograhakjago

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