You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 10 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Mumbai, MH | 2 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kuppili Sai Krishna
(@kuppili_krishna) reported
@ACTFibernet Bala Malladi @ACTFibernet is your technician r alive to resolve a technical issue of my SR10765534856474. I am a new customer who paid the bill for 3months and after 2 days my internet was disconnected stating the bill was due.@youbroadband they resolve issue is 2hrs
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Rahul
(@RahulAKuS) reported
@youbroadband Internet connectivity is interrupted for more than 3 hours now in Wadgaon Sheri area Pune. The in-app notification still mentioning that issue would be resolved by 8 PM. Pls resolve the connectivity asap and update the app with correct ETA for resolution
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Mohit Rawal
(@Mohitrawal33) reported
None of your executives help once product is sold, I even got in touch and been following up but no one is helping me? @youbroadband your service head named Kaushal +91 90336 12050 this is mobile, is not even helping.. who do I get help from now????
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Vikram Kuvar
(@narcissus1603) reported
@youbroadband @consaff @jagograhakjago you have fraudulently deleted my tweet yesterday about your absolutely abysmal service. No one from your local office bothers to respond or book a complaint ticket. This is my last warning before I initiate action.
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Maulik Parmar
(@maulik_k_parmar) reported
@youbroadband cares? It has been 6th day since my relocation request. Theres 0 communication. 2 failed attempts to connect to customer care. Your local representative is not useful. You wont be refunding semi-annual paid amount either. So what's the point of using such ISP?
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Kuppili Sai Krishna
(@kuppili_krishna) reported
@ACTFibernet is your technician are alive to resolve a technical issue of my SR10765534856474. I am a new customer who paid the bill for 3 months and after 2 days my internet was disconnected stating the bill was due. @youbroadband they resolve issue is 2hours.
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💀☠️
(@umedablack) reported
@youbroadband Internet connection is down from Yesterday and your customer support is Utter ****. Worst service.
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Anjali
(@anjali_1506) reported
@youbroadband So disappointed with the service. Internet isn’t working since Saturday and the customer care says the complaint is escalated but I can’t feel so. People at customer care does not know how to talk properly. Pathetic service #Youbroadbandsucks
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Maulik shah
(@Mauliks40911604) reported
@youbroadband one of the worst customer services ever… Internet services not working and just getting fake commitments from the servicing team… on top of it they would stop picking up calls @VodafoneIdeaIN
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Rajiv
(@RajivLochV) reported
When will get your response on my issue? @youbroadband
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Kuppili Sai Krishna
(@kuppili_krishna) reported
@ACTFibernet and Bala Malladi is your technician are alive to resolve a technical issue of my SR10765534856474. I am a new customer who paid the bill for 3 months and after 2 days my internet was disconnected stating the bill was due. @youbroadband they resolve issue is 2hours.
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Dr_Jp
(@__Epinephrine_) reported
@youbroadband The worst Internet service provider I've come across, constant speed drops, High pings & no answer to any complaints... Filing a complaint against them for fraud @TRAI
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Kuppili Sai Krishna
(@kuppili_krishna) reported
Here your useless technicians need 2 days. Who will compensate this 2 days your father or your mother will compensate. Give fake promises and attract people. Bcoz of you I disconnected @youbroadband. Now I am realising what mistake I have done. You bastards play with customer
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband this is my second tweet so far, when will I receive service for my broadband?
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband Wow glad that someone has finally responded, seems like finally you’ve wakn up from long deep sleep and found that one of your customers was facing issue!!!