You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
Check Current Status
E-mail
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 8 |
| Vadodara, GJ | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Akash Gajre
(@gajreluck) reported
@youbroadband From last 2 days your service is not working nun vapi Gujarat,and no one is responding of of the wrost service in @Vapi area Kindly resolve this issue and give update . Don't use @youbroadband service wrost service experience.
-
Bhalchandra Joshi
(@writemilind) reported
@youbroadband what a worst service you are providing in Pune.I have raised a relocation request a week back( i am just changing a building in same area) and after constant followup of 1 week, I got to know today that request is not even assigned to anyone. Each day same updates
-
laxit joshi
(@laxitjoshi09) reported
I am based out of Pune location and have been using @youbroadband . Since today morning wifi is not working. I have raised request but there is no response. Tried calling people but no response. Very pathetic service.
-
Rushit Shah.
(@Rushit7G) reported
@youbroadband worst broadband service ever.
-
GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband @gajreluck @vapi Same issue in Ahmedabad for me.
-
GaMeOvErTheOG
(@gameovertheog) reported
Tired of complaining... registered complaints twice on call and one time from the mobile app. No updates, no engineer visit, no allocation, and net down from 2 days. @youbroadband Request ID from App: 2022071100612 (Ahmedabad, GJ) + Complaint twice using Customer Care Number
-
Dr Pinky Choksi
(@Pinksworld123) reported
@youbroadband @TRAI The issue is since oct 2021. Now my plan is going to expire and i have no interest to recharge again.
-
Alex Daniel
(@BikerBaba81) reported
@youbroadband My broadband connection in Rajkot with you has been non operational from 26th June to 2nd July and from 5th July till today. No update yet. Local service representatives don't respond. And now I am getting reminders for renewal. Kindly resolve.
-
Prachodayat
(@PrachodayatLive) reported
I never use this medium to complaint but this one is must to avoid this provider in future. @youbroadband has worse technical staff and equally worse customer support management. Internet down for 4 days and there is no concrete answer from anyone. They should shutdown as an org
-
Rohit Kanna
(@randyrohit1) reported
@youbroadband Worst service and worst support. It's been a week I have online renewal issue in which I paid amount twice for one activation and still there is no refund for which I have raised concerned 10 days ago. No response from the support. I want this resolved today.
-
R. Chan
(@RashiChandra) reported
@youbroadband No one is even interested in coming to our address and fix the internet issue. It's been 4 days now. Reg no 9049455466.
-
Mehul Rana
(@MRna93) reported
when it comes to providing service/response to query @youbroadband is worst. called each day since 7 days 4 resolution of wrong commitmnt by "you" employee, mailed to nodal officer/appellate auth but no one respond. Disgusting service provider ever seen. 24 wrking hr=4 wrkingday
-
Aditya Gothe
(@adizgothe) reported
@youbroadband my internet connection is not working since the last week.. i have been trying to raise multiple complaints through customer care and also through the app.. the engineer is assigned, but he is not picking up the phone.. this is very poor customer service !!!!
-
Prachodayat
(@PrachodayatLive) reported
@youbroadband Detail is already given to your support. Tell your management to change organization culture. They don't bother to respond and that is worse form of service.
-
Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband In fact they promise free period with each plan but as soon as this period starts, speed and connectivity goes down
Check Current Status