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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • akshaysolankihr
    Akshaysinh Solanki (@akshaysolankihr) reported

    @youbroadband @youbroadband till what time I shall expect the resolution?. And am i using the right app ?

  • MayurShelar6
    Mayur Shelar (@MayurShelar6) reported

    @youbroadband My broadband connection is not working. There is no internet signal on the modem, and it appears to be faulty. Kindly arrange a technician visit and resolve the issue as soon as possible. Account No.: 2293749 Name: Mayur Shelar #YouBroadband #BroadbandIssue

  • tongueinteeth10
    Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported

    @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

  • doshipankaj35
    Pankaj Doshi (@doshipankaj35) reported

    @youbroadband Internet not working properly since last one month. No proper solution given. Please help ASAP

  • Saifi_yaarrr
    Saifi Ansari (@Saifi_yaarrr) reported

    @youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband Hi, I requested permanent closure of my YOU Broadband connection on FEB 27, but there has been no response from your side. Please check and process the request using my registered mobile number. Name: M. Suman Kindly resolve this issue at the earliest.

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • knownelement027
    UnknownElement (@knownelement027) reported

    @youbroadband this is 7th day out of last 10 day when your internet service is not working in my area. Pin#390025.

  • _mitochondri0
    bahudurapu batasari (@_mitochondri0) reported

    There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

  • pmstweet46
    ***.tweet (@pmstweet46) reported

    @youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • _mitochondri0
    bahudurapu batasari (@_mitochondri0) reported

    @youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.

  • smiley_abs
    लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported

    @gunjan619 @youbroadband Paid service bc

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • M4RKY07
    M4RKY (@M4RKY07) reported

    @scouttanmay @youbroadband Use gtpl bro , no one is reliable then gtpl in whole gujarat. Every other is just garbage.

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