You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Vadodara, GJ 2
Rājkot, GJ 1
New Delhi, NCT 1
Mumbai, MH 1
Greater Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • AManishPatil manish patil (@AManishPatil) reported

    then I called that engineer and told him "Internet is not working" he says me we all are busy remember me the same thing in tomorrow morning. First of all, after relocating the box engineers need to check whether the connections are working or not.? (4/7) @youbroadband

  • hellochay_ Chaitanya (@hellochay_) reported

    @youbroadband worst customer service ever. Since 3 PM my wifi was not working. I called their engineer to complain about the issue. He's not responding to my calls. I called their customer service they told the problem will be resolved in 30 minutes. No update from them (1/2)

  • Vimal_Narola Vimal Narola (@Vimal_Narola) reported

    @youbroadband @youbroadband1 My Internet not working since last 7 days,so many complaints raised but no any solution. So so poor services.

  • sandyadatiya sandeepadatiya (@sandyadatiya) reported

    @youbroadband worst and the most pathetic service your team provides, there is no internet connection from past 2 days and I am trying to reach ppl and nobody cares to even answer my calls

  • rahulshiledar Dr. Rahul Shiledar (Ph.D.) (@rahulshiledar) reported

    @youbroadband complaint registered on 18th of October. Your team is full of liars. 11 days later complaint still not resolved. I want refund for the days this complaint is not resolved, an email of apology and demand that the connection is restored with immediate effect. @TRAI

  • yashwan95937956 yashwanth (@yashwan95937956) reported

    Hi @youbroadband From today early morning we are facing network issues with @youbroadband. We have raised a compliant with customer care a couple of times but no one has responded till now. I don't expect this kind of ignorance from you.

  • thedarkrebel 𝗦𝗮𝗻𝗶𝗹 (@thedarkrebel) reported

    @ShrimaanAbhi @youbroadband I attempted to call their helpline number, which is usually just absolute crap. I was pleasantly surprised to get someone within 1 min of calling, who proactively talked about the open ticket, asked me a few questions and immediately escalated it! Let's see now...

  • Sudhakard33 Sudhakar (@Sudhakard33) reported

    @youbroadband My account number is 2123725. Last month on 30 Sep I have recharged my account twice as one was not reflected in my account. I requested to renew my account but the backend team not provvided any solution and closed my complaint without my consent, its 2 days.

  • gowthamsarand Gowtham Saran Duraisamy (@gowthamsarand) reported

    @abhish_xo @thedarkrebel @youbroadband Don’t go with ACT. Worst customer support

  • YUNUS_R_SHAIKH YUNUS SHAIKH (@YUNUS_R_SHAIKH) reported

    Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also and not proper working internet . Worst service. Purchase @GTPL_Care

  • VikheViraj Viraj Vikhe (@VikheViraj) reported

    @youbroadband @VodafoneGroup Application for Connection Shifting placed before 15-Oct-22. Document submitted to Pune Office (University Rd, Aundh) on 15-Oct-22. Still no action initiated. My pack is getting waste day by day Should I go for some other Internet Service Provider ??

  • BHVeerabhadra BHVeerabhadra🇮🇳 (@BHVeerabhadra) reported

    @youbroadband It's been almost more than 8 hours, have raised a complaint towards broadband connection is not working. But, nobody is turned on. Have been calling multiple numbers. But nobody is picking up the call. You people must be aware that you are in service industry. 1/n

  • Sham_Waghmare Sham Waghmare (@Sham_Waghmare) reported

    As very old customer,sorry to see @youbroadband crumbling, it goes down every alternate day, will not be renewing it at the end of my current 6 month subscription. @airtelindia @JioFiberVoice feel free to get in touch for new connection.

  • KiranJ4 Kiran.J (@KiranJ4) reported

    @youbroadband Past 1 year I am using you broadband .recently I recharged my account 1 month gap .now net not working . i raised query .no one responded..my recharge amount also notrefund plz someone take instiate and refund my amount plz.Request id : 2022110815324

  • gowthamsarand Gowtham Saran Duraisamy (@gowthamsarand) reported

    @thedarkrebel @youbroadband Don’t you have Airtel in your area. You can go with Airtel broadband, best customer support if available

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