You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
Check Current Status
E-mail
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Pune, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Thakkarmeister
(@hemya) reported
@youbroadband Have account in Pune central area. Been raising complaints last 4 days. Service engineer keeps saying issue resolved and closes complaint. Kindly advise
-
Atul Choudhary
(@AtulTeche) reported
@youbroadband Why your BB is down for more than 18hours and deadlines are not followed in Nashik Area
-
Parinay Reddy
(@RParinay) reported
@youbroadband Can I get the details of Vizag nodal officer. My internet is down since yesterday and this is the third time that it is happening in this week.
-
Amol Chavan
(@_4m01) reported
.@youbroadband : What a pathetic customer service you guys have, very disappointed
-
Er. Vijay Laheri
(@vijaylaheri3) reported
Sir you call yourself India's largest Internet service provider and yet it is the worst service I have ever received. We have registered a complaint on the 3rd, have made numerous phone calls and even emails to your customer care but no response and no resolution.@youbroadband
-
Neel Shenoy
(@neelshenoy) reported
@youbroadband please change the server routing. I've been getting extremely high ping for the past few days. Please help me fix this issue.
-
Er. Vijay Laheri
(@vijaylaheri3) reported
Very bad & Pathetically service @youbroadband , I raised to shifting request in 30th December 2020 But till time Not any update not provide solution what Can I do ? Your TAT is 15 days ??????
-
Ha mein Indian hu,
(@loveIndia1991) reported
@youbroadband Internet problem everynight at 11.00 PM. I am person working from home. Trusted you and getting scolded everyday from office. You too are working employs, Please help me out
-
nimesh sharma
(@nimeshps) reported
@youbroadband I have raised complaint 2021011318207 yesterday, it's been 24 hrs still connection is down. Called customer care also but getting same reply, issue is escalated but no ETA. Very worst customer service, thinking to switch to other broadband now.
-
Ajit Katte
(@Ajit_Katte) reported
@raut_rahul10 @youbroadband And the worst part is they don't have monthly subscription plans. You have opt for 3, 6 or 12 months plans.
-
Er. Vijay Laheri
(@vijaylaheri3) reported
@youbroadband Very Bad & Fraud Company @youbroadband , Third class & Pathetic Service Ever , Not Respond on Social Media It Means Your company not care your valuable customer ?? Very very **** of service , Third-class Company
-
RUPEN BAGADIA
(@Rups44) reported
@youbroadband, sorry to say but I am facing many challenges for service. After booked of my network complaint before 2 days, till time I didn’t get any reply. I am very disappointed.
-
Er. Vijay Laheri
(@vijaylaheri3) reported
@TRAI please Tell me what Can I do ? @youbroadband not respond since 25th December 2020 , My problem not solve , @TRAI please Action on you broadband
-
Rahul Raut
(@raut_rahul10) reported
Dear @youbroadband your service is at the worst from last 15 days. I am calling customer care every day, they send some gentleman who just see the modem and go back with kind words "it should work fine". No resolution, nothing. Please refund my money of remaining subscription.
-
Mori Ajaysinh
(@moriajay) reported
@youbroadband i have lots of connectivity problem. Customer care and technical support are third class. Every 2 - 3 day connectivity problem. Support Teams are not working on weekends and holidays. Nobody give answers
Check Current Status