You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Vadodara, GJ | 3 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband Absolutely correct. Their services are going down day by day and engineer close grievance without visit or call, on their own and without actual resolution
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Mandela Kiran
(@WhaddaGuy) reported
@youbroadband your staff is extremely unprofessional. Called them since morning about internet issues and the person kept saying he will be there in a bit and never showed. If you can’t provide a service why are you even in the business @VodafoneIdeaIN #crooks #useless
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Gandhali More
(@GandhaliNM) reported
@youbroadband there has been an outage for more than 24 hrs and there is no response and resolution from your ground team .. whom should we contact ?
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Asha Nambiar
(@asha_nambiar) reported
@youbroadband Internet service again gone. Previously it took a whole week to sort the issue and now again the service is down. Is there any permanent solution?
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Prachodayat
(@PrachodayatLive) reported
I never use this medium to complaint but this one is must to avoid this provider in future. @youbroadband has worse technical staff and equally worse customer support management. Internet down for 4 days and there is no concrete answer from anyone. They should shutdown as an org
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Rohit Kanna
(@randyrohit1) reported
@youbroadband Worst service and worst support. It's been a week I have online renewal issue in which I paid amount twice for one activation and still there is no refund for which I have raised concerned 10 days ago. No response from the support. I want this resolved today.
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Gandhali More
(@GandhaliNM) reported
@youbroadband we are facing an outage for the last 36 hours. No response from the local team, Automatic Response system mentions service will resume yesterday(13/7) at 11:55 pm. Such a lousy service/response. No responsible person to answer the call and let us know the status.
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Mehul Rana
(@MRna93) reported
when it comes to providing service/response to query @youbroadband is worst. called each day since 7 days 4 resolution of wrong commitmnt by "you" employee, mailed to nodal officer/appellate auth but no one respond. Disgusting service provider ever seen. 24 wrking hr=4 wrkingday
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GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband @TRAI another day passed! 3rd day = no solution, no visit, no call picking, no tracking, same response.
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Sachin Wadkar
(@WadkarW59593361) reported
@youbroadband @youbroadband still not working net ..pathetic service
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband In fact they promise free period with each plan but as soon as this period starts, speed and connectivity goes down
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GaMeOvErTheOG
(@gameovertheog) reported
Tired of complaining... registered complaints twice on call and one time from the mobile app. No updates, no engineer visit, no allocation, and net down from 2 days. @youbroadband Request ID from App: 2022071100612 (Ahmedabad, GJ) + Complaint twice using Customer Care Number
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GRAPELUX LIGHTING LLP Vapi
(@Grapeluxvapi) reported
@youbroadband Pls solve my internet problem. Your service compliant department in deaf i think. They are not listing my complain. My internet not working since 3-4days #youbroadband
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Dr Pinky Choksi
(@Pinksworld123) reported
@youbroadband @TRAI The issue is since oct 2021. Now my plan is going to expire and i have no interest to recharge again.
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Kd_2102
(@2102Kd) reported
@youbroadband @surat @youbroadband1 "BEAWARE " I'm not satisfy with services of company.Plz guys don't buy any type wifi connection of this company. It services are very poor and no one can giving response I allready request 10 days ago but no one can intrested in services.
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