You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Parik
(@ashishparik) reported
@youbroadband poorest among the poor service highly unprofessional. Not even responding to customer complaint 2022071312461 remain unresolved 4th day as well poor @TRAI #youbroadbandfail #youbroadbandrefundmymoney
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Sunny Jethwani
(@SunnyJethwani1) reported
@youbroadband is the biggest scam on the plannet . installed wifi last month and its still not working. called and mailed customer support a thousand times and no response. i want a refund. @ViCustomerCare #consumerprotection #india #Maharashtra
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Afzal Merchant
(@merchantafzal) reported
@youbroadband Today 2nd day again internet service down. 6 days down in a weeks time. That is 20 percent downtime in a month.
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R Chandrashekar
(@Caticecs) reported
@youbroadband I have mailed, messaged, called, complaint on app, with regard to breakdown in broadband service since 12th July but to date it's down. Is this company capable of providing proper service ? AC 1375019. Not sure if any responsible persons are available in this co.
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Karthik 🇮🇳
(@krajendiran7) reported
@youbroadband Internet is not working, raised a case yesterday but no response from your end yet, worst experience
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RONIT GHAGHADA
(@GhaghadaRonit) reported
@ViCustomerCare hey hii I have issue in my you broadband I don't have internet access since 2 days I rise a complain in you broadband app but no one come to solve the issue I dm the @youbroadband but no ans form there please help.
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Ashish Parik
(@ashishparik) reported
@youbroadband can u please help me to get rid of your exeptionally poor service. Patahtic I want my money back. Please arrange for refund for whatever days left. 2022071312461 remain unresolved from days poor #youbroadbandfail #youbroadbandrefundmymoney
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Shanks
(@notYoMachine) reported
@youbroadband This tweet is regarding un-installation and submission of my wifi modem and to initiate the refund process, it's been 5 days since I have been trying to communicate to the customer support, no helped me out on this yet.
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Siddharth Vaze
(@Siddharth_Vaze) reported
Hey @youbroadband, your services in the Aundh/Anand Park area have been down for over 24 hours. As per customer service, they should've been fixed by midnight last night July 13th. Please update asap #Pune
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swapnil shah
(@swapnil27656409) reported
@youbroadband broadband not at all working. Pretty bad experience. Agent comes and fixes it. Again the network goes down in 20 mins. Account number - 1797461 Please assist fixing my issue permanently
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The Local Indian
(@TheLocalIndian1) reported
@youbroadband pathetic service user id is pune1. I have recharged my account2 days prior to the due date and still you have the courtesy to disconnect my account. The screenshot for payments provided to your team 2 days in advance. Complaint # 2022071800086
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GaMeOvErTheOG
(@gameovertheog) reported
@ViCustomerCare I did everything... calls, sms, mobile app, twitter, email still 0 response. pathetic service @youbroadband
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GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband @ViCustomerCare Lol @youbroadband I am stuck in loop. Opening complaint, 24 working hours (3days) for engineer, engineer closing ticket on 2nd or 3rd day without visiting, calling, or solving. Again complaint, 24hr...cont. Nice deadlock. Not going to renew next month. TY for this experience.
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Gandhali More
(@GandhaliNM) reported
@youbroadband there has been an outage for more than 24 hrs and there is no response and resolution from your ground team .. whom should we contact ?
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nimesh sharma
(@nimeshps) reported
@youbroadband broadband is down from last 2 days due to some outage in Aundh Pune area and that is resolved today but still it's down and no network on my side.Raised complaints in afternoon today but no technician came to check about the issue till now.
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