You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 6 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Bengaluru, KA | 2 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Dhami
(@kunaldhami) reported
@youbroadband your ios app is not allowing to create complaints. Internet is down, how to reach ?
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keyur dhameliya
(@keyurdhameliya1) reported
@youbroadband kindly resolve my issue i paid for 40 Mbps and greeting o less then 10 MBPS I COMPLAINT FREQUENTLY ON YOU APP..BUT COMPLAIN RESLOVED ON APP NOT ON GROUND BASED .... MY ID IS khd66a .. If this happens continue. Customer can option for jio fiber....
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
if your employee sit ideal for 3 days, will you agree for that @youbroadband @youbroadband1 your customer care executive and technician do not have commonsense.
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Ajit Mangeshkar
(@AjitMangeshkar) reported
@youbroadband No Internet connectivity again at Koregaon Park, Pune and no response from the team. This seems like an everyday issue. Can I please get some response
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
@youbroadband does your policy make any sense? are your technicians accountable? why we raise complaint simply to keep it in system? can't your technicians update at the EOD?
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Suman Srivastava
(@suman7) reported
Getting terrible service from @youbroadband Thinking of shifting to a new internet service provider. Any suggestions on which provider offers the best service in the Bandra area?
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Jalpesh Patel
(@Ad_Jems) reported
@youbroadband from last 3 days your internet not working at my home and 4 time call to customer service, but they always tell me “puri shayta kardi jayegi”. 3rd class service of your internet service. Till now no any technician come.
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Mukul D
(@HerrDrunkie) reported
They fired almost 70% of the field staff and yet @youbroadband charges more than it used to with worse service and even worse customer care, @ViCustomerCare really shat the bed and rubbed off the wrong way here,
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nameless
(@Tanmay_Br) reported
@WeekendInvestng @reliancejio Same thing with @youbroadband . No backup power at relay points / repeaters. Power down internet down🤦🏻
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband 1. Internet service is down for last 3 days. 2. Customer service call is out of order. 3. Complaint registration on the app is not working. What should we do?
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
@youbroadband what type of service you give? your technician will not attend complaint, your customer care ppl are not accountable, technicians are not accountable, responsible. you say 24hrs working day is time limit to resolve, do you mean i should sit ideal for 3 days?
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Aryan. Bhardwaj
(@AryanBh42951410) reported
Hey @youbroadband , such a pathetic service and response from the executives. It's been more than a day since the downtime. I have so many important works and all are pending. Who is gonna pay for that? I wanna give up my connection.
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Rahul
(@RahulAKuS) reported
@youbroadband @ViCustomerCare YB connectivity is having lots of issues in Wadgaon Sheri Pune area with multiple interruptions happening everyday, making it impossible to work.Can you look into this and fix the issues asap otherwise there is no point continuing with your service.
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Sandilya
(@Sandilya_Ch) reported
@youbroadband i raised a request on 7th Aug till now there is no response from your team and just feedup with your worse service, i truly recommend others not to use this broadband
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Yash Pawar
(@pawary6) reported
Very poor service from @youbroadband. No response from the engineers. #youbroadband #Pune
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