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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 1
Greater Noida, UP 1
Mumbai, MH 1
Sūrat, GJ 3
Pune, MH 3
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • nehalgandhi2001
    Nehal Gandhi (@nehalgandhi2001) reported

    @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • pankajfaldu
    Pankaj Patel (@pankajfaldu) reported

    5 days. Entire society. No internet. No resolution. This is the service from YOU Broadband India despite multiple complaints. Till no resolution, no technician visit, and no proper update. Requesting urgent action. @youbroadband @TRAI @DoT_India #YOUbroadband #InternetDown

  • kakkadeep
    Deep Kakkad (@kakkadeep) reported

    "@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • unusualpunekar
    ashwinkelkar (@unusualpunekar) reported

    @youbroadband Hello. I have your internet connection in Pune. Erandwane. You service is horrible, no answers to our calls. The internet is down for 5 days. I am removing your device installed on my roof. I dare you to come and claim it.

  • ExZite12
    Shresth Dubey (@ExZite12) reported

    @youbroadband @ViCustomerCare youbroadband down since last night, can't do my work, please help. CRF no/Reg no: CC790460

  • _Vinay_More1
    Vinay (@_Vinay_More1) reported

    @ViCustomerCare @ViCustomerCare @youbroadband Abhiram, I’ve already contacted your tech support more than 50 times — calls, emails, follow-ups — and still got zero resolution. Stop giving copy-paste replies. This has been going on since 11 May. No connection, no refund. Just empty promises #scam

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband Your Wi-Fi will be not working you broadband will be not servicing properly and because

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