You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Capt. Ratnakar Karve
(@rbkarve) reported
@youbroadband Again No Wifi! What is the problem now?? Keeps going off. I have paid for the full year and I expect it to be working all the time. I will be stopping the service and taking Tatasky broadband. Our work is getting affected by your lousy service!
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JAIVIK
(@iamjaiparihar) reported
@youbroadband third class service and problem resolution experience with you people. Next time when my connection is up for renewal am going to different service provider. Rest assured
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Krupali Patel
(@Krupali_Magic) reported
>24hrs unavailability of connection without any prior information. Also, they don't have solutions and backup human resources to resolve the issue on priority. Is it really worth joining this connection? rethink before you join the network. @youbroadband
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akhil anilkumar
(@akhilmind) reported
@youbroadband -no calls no customer care support !! Just scam
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Sunil GANU
(@sunilganu2) reported
@youbroadband The building behind mine from where my connection came has been demolished for reconstruction. Please send a team to assess damage and take action. CRF no CC441750 Relationship number: 2030018 Address: Flat 12, Baageshree Society 212 Sadashiv Peth Pune 411030 Sunil Ganu
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SHAHEED S
(@DRSHAHEEDBAMS) reported
@youbroadband can u explain ur refund policy. In your website its clearly written upon cancellation of connection after activation will be refunded after deducting charges until disconnection. But your customer care executive says its non refundable. How can that be possible?
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Sunil GANU
(@sunilganu2) reported
@youbroadband Second time today! My broadband connection is not working at all. Do something fast. I have work to do online. And classes to teach.
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Ved
(@v_barai) reported
@youbroadband Account number 2028735 Have surrendered modem 140 days back as I put my own modem, still the deposit amount is not refunded. Every time customer care says another 45 days, now I have started to feel if you people really refund the amount or just give fake assurance
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Hitesh Shah
(@HiteshS54629083) reported
Very poor service..same on you @youbroadband1 @youbroadband
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CiPO4U
(@cipo4u) reported
14hrs without attending the complaint! @youbroadband
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband When is it going to be fixed in Rajkot .. It’s not working since 2 days !!!!
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband is there contact info for tech support for Rajkot. Internet is down for 3 days in a row. The person in charge here is useless
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Ram Mohan
(@ramukmohan) reported
@youbroadband Yes, laughter is the best what else you can do other than laughing at customer. Horrible customer support team, doesn't resolve the issue and pick up the calls.
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Krupali Patel
(@Krupali_Magic) reported
@youbroadband internet is unavailable since morning and it will be unavailable until the next day. Really bad service. Highly disappointed. No management and no backup human resource resolve small issues.
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Sunil GANU
(@sunilganu2) reported
@youbroadband Here are my details CRF no CC441750 Relationship number: 2030018 Address of connection: Flat 12, Baageshree Society 212 Sadashiv Peth Pune 411030 Name of customer : Sunil Ganu
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