You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 4
Hyderabad, TG 2
Mumbai, MH 2
Ahmedabad, GJ 2
Srinagar, JK 1
Raipur, CT 1
Vadodara, GJ 1
Nashik, MH 1
Rājkot, GJ 1
Bengaluru, KA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Tushgoyal20 Tushar Goyal (@Tushgoyal20) reported from Pune, State of Mahārāshtra

    Hey @youbroadband, Your customer service is too pathetic. Your sales team as well as your executives are not at all responsible. I'm a new customer(Ac 1865183), paid all the money(plan+router) but no installation yet. Its been seven days now. #complaints #noaction #disappointed

  • guptaharsh06 Harsh Gupta (@guptaharsh06) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband renewed my connection 2 days back since then the internet has not been working. Tried to get support from the call center but they don’t know what to do. Please assist immediately.

  • Sudhaka79232587 Sudhakar (@Sudhaka79232587) reported from Sholinganallur, State of Tamil Nādu

    @youbroadband Worst customer services in Chennai location

  • Vaid3hi Vaidehi Naik (@Vaid3hi) reported from Arun Arekar -residence, State of Gujarāt

    @reliancejio ‘s jiofi coming to my rescue while my prepaid connection with @youbroadband fails to work! Trying to get in touch with the customer care department but all they have for me is a complaint number! Need a fix ASAP! My work is suffering due to your inconsistency

  • jnu_saurav Saurav Suman (@jnu_saurav) reported from Pune, State of Mahārāshtra

    @youbroadband User - agarwal032 , Location - Pune. Can you guys please check this why your ******* internet is not working again and again and also why your ******* call center number is not working '9121291212' again and again.

  • GautamMahtani Gautam Mahtani (@GautamMahtani) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband no internet since Sunday. Have made complaint thru the app but no engineer has come in 4 days. Both the engineers phone is either switched off or busy. No response to text messages too from them. Customer # 1661012

  • sharanchawda8 Sharan Chawda (@sharanchawda8) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband hey , I have a 60mbps plan , still my ping avg is 60ms to 70ms.... My upload speed is less then 8-10mbps avg , I am from Gujarat , Vadodara .. help me please ..for gamers is very high ping

  • umang_y_kapadia Umang Kapadia (@umang_y_kapadia) reported from Arun Arekar -residence, State of Gujarāt

    @Harshil281 @youbroadband This is not the kind of service customer expect from service provider like @youbroadband .

  • NGR_blr NGR (@NGR_blr) reported from Bengaluru, State of Karnataka

    @VodafoneIN Hello, I have been calling your customer service number 9121291212 every day. They are clueless. All they say is they have escalated to backend team. Please suggest how to seek refund for all the days of no service. @jagograhakjago @youbroadband #youbroadband #vodafone

  • rsagravat Chowkidar Rajesh Agravat (@rsagravat) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband can you fix my internet which is literally harassing me since month. Your service is already pathetic in the region.

  • lohithchalam Lohith K.S. Chalam (@lohithchalam) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband : it's been more than a week and my broadband issue is not resolved. Please let me know how to escalate and get it resolved quickly.

  • YToshniwal yogesh toshniwal (@YToshniwal) reported from Sūrat, State of Gujarāt

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • AlexChristie199 Alexander Christie (@AlexChristie199) reported from Vishākhapatnam, State of Andhra Pradesh

    @youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042

  • tnvsekhar tnv sekhar (@tnvsekhar) reported from Gurgaon, State of Haryāna

    @MrSyborg @youbroadband Dear Akram, it’s wrong decision of going with YouBroadBand I strongly suggest ACT Fibernet, I have been using in Hyderabad since 6 years and no issues in services and customer service is too good @ACTFibernet

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband i would like to disconnect my broadband connection. My account #1303829. Please help me with the procedure to get it done.

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