You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vadodara, GJ | 5 |
| Pune, MH | 5 |
| Sūrat, GJ | 1 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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jeevan.sagar
(@jeevan_sagrar) reported
@youbroadband Hi team, I have raised a complaint on dec 23, 2020. still not received any resolution. Followed up 3 times after raising complaint Complaint number 2020122318827. Everytime i call, I only get one answer issue is escalated and they will get back to me. No one will call me
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Deepak
(@deepaksingh_84) reported
@youbroadband The worst broadband service provider in Ahmedabad, don't go for this... Customer executive are too dumb!!! Without resolving the problem, ur problem will be closed. Worst service!!! @somnath2384 please remove this service from Vikram Nagar!!!
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Mandar Shinde
(@lazyintel13) reported
@youbroadband It's been two years we are facing internet issues each month. Each month internet is down for 2-3 days and we are told that the problem is power issue. Since 2 years they are not able to fix the same issue which is occurring continuously.
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Pooja
(@poojato88) reported
@youbroadband Your services suck. Everyday I complain about the connectivity issue to listen to wait for 48 working hours. Just want to know if they are Earth hours or Jupiter hours as they never seem to end
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@Indian
(@MehulKachariya) reported
@youbroadband May i know why my internet is not started yet(3 days gone)? Why engineers number is not working? How many days i have to wait?
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Vivek.Writer
(@VivekBodara27) reported
@youbroadband Worst Services
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B M Saraf
(@bmsaraf) reported
@youbroadband @TRAI what is problem with you. So many call to customer care. So many tweets still refund not received. all details as required by you submitted. No positive response. Very pathetic situation.
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Saket Bhala
(@BhalaSaket) reported
@youbroadband From last 15 days, After every 2 days internet not working. If we call to customer care then you replied problem will solved in next 24 hours. Means total 2 days internet not work. Also without service restore, you closed the complaint.
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MaYuR
(@Mayur_Kedari) reported
@youbroadband should I even expect any response from your end On my refund issue. I NEED MY REFUND.. #pathetic #worstserviceprovider
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Vishal Kakadiya
(@vishalkakadiya) reported
@youbroadband No solution yet, please refund my money right now, I will find another service provider who at least gave us the results or reply.
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Himanshu Kapatia
(@hk070111) reported
@airtelindia so called best Fiber network down since 5 hours and will take another 5 hours to get rectified. I work from home , who is going to compensate for my loss of work today? @youbroadband can you please help me switching connection from Airtel to urs? Let me know
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kumar Mandlaywala
(@KMandlaywala) reported
from
Pune, State of Mahārāshtra
Another request created from your @youbroadband TT No 2021010711566. I recieved the call from Maharashtra Youbroadband appellate. He admitted that RBS queue for 1 month got activated by Automated script and it's a mistake from there end. I am expecting resolution sooner.
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Strykar
(@AviHD) reported
@youbroadband Fix your billing system which forces customers to take 12 months of Frame-IP if they have already subscribed for 12 months of Internet. Alternately, put up an FAQ page which explain what the Frame-IP does not offer, compared to a static IP, no answer from support.
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Amit Kumar
(@AmitKum64221204) reported
@youbroadband what bullshit service you guys have!! Every single day I the internet service is affected & down for atleast 4 hours....evry single day! Pls check for service in area 395009 (Surat-Adajan).People are losing trust in your service & it won't be long before they quit.
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Ruchit Vachhani
(@RuchitVachhani1) reported
@youbroadband your services are very bad. my internet is out of service for the last 3 days, have been complaining daily and have called 25+ times still no resolution... #worstserviceever
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