You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vadodara, GJ | 1 |
| Pune, MH | 6 |
| Sūrat, GJ | 4 |
| Rājkot, GJ | 1 |
| Hyderabad, TG | 1 |
| Bengaluru, KA | 1 |
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband Your Wi-Fi will be not working you broadband will be not servicing properly and because
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Paras Rangani (@RanganiParas) reported@youbroadband @DoT_India @TRAI After numerous complaints, my internet is going down now and then, and every you resolve without sending any engineer. Account no : 2192386
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net
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Alex Daniel (@alex_daniel81) reported@youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.
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Lohit (@Lohit_95) reported@youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!
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Vinay (@_Vinay_More1) reported@ViCustomerCare @ViCustomerCare @youbroadband Abhiram, I’ve already contacted your tech support more than 50 times — calls, emails, follow-ups — and still got zero resolution. Stop giving copy-paste replies. This has been going on since 11 May. No connection, no refund. Just empty promises #scam
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband your service will be not providing properly you wanted services because of give me not coming for proper Wi-Fi and everything you not giving properly services every time out of service your
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Hiren Patel (@HirenPoskar) reported@youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.
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Mohammed Aamir (@aamir_maas) reported@youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Hiren Patel (@HirenPoskar) reported@youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.
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Hitesh Modi (@imhiteshmodi) reported@youbroadband Stop thinking about speed, think about continuing the service
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