You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Nirav Vavadiya
(@nvavadiya) reported
@youbroadband please help me to fix my issue
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Sagar Modi
(@SagarModi) reported
Worst service provider experience with @youbroadband .specially false promises made from customers care. For giving credit on down days. In search of a good service provider please advice.
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DEVASHISH VAGHELA
(@_devashish) reported
@youbroadband @trai your vadodara location is charging 500 rupee shifting charge while i have taken connection they said there won't be any shifting charge. i am active user of service prompt answer awaited #moneygrabbers
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Soham Agarwal
(@sohu1234) reported
@youbroadband why in the word only you broadband has a fiber cut every week and the net is down for 1-2 days every week! Pathetic service! @rsprasad @DoT_India
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God
(@evolvedGod) reported
@youbroadband I was idea broad band customer and after migration my internet is not working from last 2 days. After continuous follow ups with customer care, still issue is not resolved. Ticket: 2021040121206 This is so frustrating.
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Rahul Shethia
(@RahulShethia) reported
@youbroadband my internet is not working since yesterday evening. Your customer care number is also not working as usual. Suggest a way out immediately as my office work is getting hampered.
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Yash Yadav
(@YashYad36797403) reported
@vikramsathaye @youbroadband Same is the case with me. Got @youbroadband connection a month ago and have registered for complaints on majority of days of that month. Frustrated by their service and their excuse that yesterday was not a working day. 😡😡😡
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Shashank Kumar Singh
(@Shashankkumar96) reported
Such bad service by @youbroadband ,no Internet service since past 2hrs in whole area. Viman Nagar,Pune.
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Subhabrata Das
(@d_subhabrata) reported
@youbroadband such a pathetic customer service you have. It has been 3 days my internet is suspended due to migration from VI and there is no response from your team. Sab bhagwaan bharose. Pathetic
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Yash Yadav
(@YashYad36797403) reported
@youbroadband Internet not working since last 2 days. 😤 A never-ending cycle is at play here. 😡 Technician comes (after 3 days), resolves the query, internet works fine for 3 hours, internet stops completely, complain is lodged, technician comes after 3 days... and so on.
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Vandana Vallam
(@vnvallam) reported
@youbroadband today is the 7th day in a row the internet is cut off after 5 pm. Tired of continuous calls, complaints and follow-ups. Pathetic customer care especially for someone who is associated with your for a decade now. You are going bad to worse.
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DP deshpande
(@DeshpandeDp) reported
@youbroadband , I am an Idea broadband customer in Pune. The migration of Idea broadband into You broadband has managed to keep me without internet since April 1. Many requests to customer care, they promise to transfer to service department . There is no service. Please check.
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Dhananjay
(@Dhananjay1106) reported
@youbroadband I paid 5000 ra for renewal and my net is not working...no one is coming to fix the issue..mare you looting people just like that
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Aakash Modale
(@aakashmodale) reported
@youbroadband Most pathetic and worst company. It's been more than 9 months and my refund amount is still not given. The local nashik team says it's not in our hands, the customer care isn't responding. @ViCustomerCare it's powered by you but unfortunately it's just the same way you are.@TRAI
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