You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sūrat, GJ | 1 |
| Pune, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Priyank Patel (@Priyank48809884) reported@youbroadband Your service engineers and customer support executives simply register complaints. They don't solve issues on permanent basis. They close service requests as they wish without knowing whether the problem is resolved or not from customer end.
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Anirban Ghosh (@AnirbanGhoshh) reported@youbroadband The worst internet customer service is by this company. Internet is down since 2 days. Registered complaint, called customer care 11 times. No resolution till now
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Ashish (@Battaboyy) reported@youbroadband Worst customer service, bogus offers, shady schemes that's all you have in the name of high-speed internet, no matter what plan we take ,100,200mbps. At the end you will give 30-40 Mbps that's it, your engineers are always unavailable.
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Aashith (@AashithMody) reported@youbroadband YouBroadband service not restored. Are you people so insensitive to customer problems?
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dustin v (@Dutxxx) reported@youbroadband to ask for an OTP where they will behave like they did the entire world a favor. I don't know whether this tweet makes sense to you guys at all.. but it's highly disappointing after 6 years using your service nothing has changed. Close down customer service ....#3
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Mallikaa Patel (@mallikaapatel) reported@youbroadband it's sad to know such a big services have such limited technical expertise. Your team is unable to solve small issue like frequent disconnections of wifi. Can anyone give direction here?
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Anirban Ghosh (@AnirbanGhoshh) reported@youbroadband @youbroadband Ur customer service is making my affirmation stronger day by day to switch to alternate service provide. Such a waste of money and time!!!
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Azam Khan (@KrypToNiaNIndia) reported@youbroadband pathetic internet service in Hadapsar, Pune area. I'm sick and tired of raising complaints almost everyday but all your technical engineers do is close my SR request without even calling me or knowing my problem. This comes from a YouTube Streamer.
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Krishna Teja (@tejakrish1989) reported@youbroadband It's been more than 72 hours, complained more than 3-4 times simply saying it will be addressed in 24 hours. Internet not working, we have 3 people who are working from home. All the associates are dumb who don't understand what issues customer are having
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Meet Kakkad (@MeetKakkad4) reported@youbroadband I have contacted to customer care service Vadodra,but they are not giving satisying answers. They are not giving exect time when wi-fi service will be available !! Please improve service and give wi-fi connection soon to us.
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Aashith (@AashithMody) reported@youbroadband I have been facing continuous issue right from the time I subscribed YouBroadband. Please give me contact number of senior person who will understand & address issue.
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Anirban Ghosh (@AnirbanGhoshh) reported@youbroadband The customer care executives do not have the necessary training and skills to handle queries
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Hardiklouis (@hardiklouis) reported@youbroadband is providing very worst service in Visakhapatnam when work from home is present none of the technicians resolved internet issue for more than 24 hours.
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dustin v (@Dutxxx) reported@youbroadband the issue is simple and can be resolved in a couple of minutes, now i have to wait (standard response) for 24 hour. Why is this such a challenge esp when it is not an outage. Now your engineers will call me like crazy people before midday tomorrow to ask... #2
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Priyank Patel (@Priyank48809884) reported@AkiKulkarni @youbroadband Youbroadband is the worst internet service provider. The day before yesterday, I registered complaint regarding frequent disconnectivity issue and asked engineer to visit at my home. No engineer came to see the problem and app reflected that my ticket was cancelled.
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