You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 5 |
| Vadodara, GJ | 3 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Chiru
(@youknowchiru) reported
@ShekharRavjiani @youbroadband @youbroadband are you sleeping ??? Please resolve this issue asap
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Chintan Pathak
(@chintancpathak) reported
@youbroadband should I expect any response from your Nodal Officer, your Engineers, or you?? YOU broadband is down in my area for 15 days now. Do you usually take 15 days to fix a Fibre cut?
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Ram Toro 🇮🇳🇮🇳
(@ramtoro13) reported
from
Bavdhan, State of Mahārāshtra
@youbroadband Absolutely poor service by You broadband.. most of the times, network remains down
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Mohammad Azharuddin
(@mdazhar24434) reported
@ViCustomerCare @youbroadband1 I am literally trying everything to fix internet connection for this I have gave plenty of complaints nobody is ready to fixed since one month I'm facing the same issue and I have never seen such a worst customer service #youbroadband #jagoindiajago #youbroadband1
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monikabhojani
(@monikabhojani54) reported
@youbroadband complain number: 2021052302044. Can we have any update for this. Otherwise give me my money back. If you are not able to give service then why you take money in advance?
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Ruchi Swaroop
(@ruchi_swaroop) reported
@youbroadband I have paid for 6 months and now no network !!! @Airtel_Presence can you please share Pune Xtreme fiber contact so I can have better connectivity! I have lots to do and youbroadband is way too lethargic to get it's work done. Their ETA 24Hr mean 3 days!
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priyal parikh
(@priyalmp) reported
Terribly unprofessional customer care service @youbroadband. Registered a complaint for a damaged cable and breakdown of internet services more than 10 days ago! No follow up or redressal whatsoever!
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Atul Basarikatti
(@Atul_khawis) reported
@ShekharRavjiani @youbroadband If you speak with customer care executive they will ask where you stay? Is that matter when competition is so high in urban area.
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Shreekantjhala
(@shreekantjhala) reported
@youbroadband @vedangpandya People are changing operators, if customer complaints are not taken seriously n continues , max. 6months to wipe our your connections.
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Rahul Kabra
(@RJKabra) reported
@youbroadband its lockdown & your support in Baner,Pune takes 6 days to put a cable which is affecting disconnection How could we justify this reason at office which is expecting us to work from home Please please help
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Monish Painter
(@monishpainter) reported
After 17 calls and 8 days, internet service has been started. @youbroadband Thank you for your WORST customer service.
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Cherukuri venkannababu
(@Cheruku39503078) reported
@youbroadband iam literally trying everything to fix wifi problem. Iam not getting internet since last 10 days...your customer service is pathetic...please provide a solution or cancel the connection.
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Hardik talesara
(@ht3063) reported
@youbroadband daily connectivity problem , daily complaining but no one came to check and technician just resolved complaint without solution. From the 1st day same problem. Reg. No. 9898487961
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Praveen Parvataneni
(@parvatanenip) reported
@youbroadband To the Concern Officer, I have raised my complaint 26 days back still issue no yet resolved. My “Relationship No: 1980534”, If you are unable to resolve my issue, please provide me the Nodal officer contact details. My contact details Praveen 9985591999
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monikabhojani
(@monikabhojani54) reported
@youbroadband from last 4 days I have complaint for dead connection. And your people tell us it will be resolve in half hr.. So can you pls tell us when your half hr will be completed?