You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Mumbai, MH | 3 |
| Cochin, KL | 1 |
| Thāne, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Afzal Merchant
(@merchantafzal) reported
@youbroadband Once again today internet is down today. I had two numbers of different technician. HIMESH AND BHAVESH None of them answer the call. ITS BEEN A HABIT. Internet is down frequently. This month it’s 5th time internet is down. Earlier it was down for 3 days continuously
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Abhishek Nishad
(@AbhishekNisha10) reported
@youbroadband you guys are having worst technical staff in Vrundavan, Vadodara . I have applied for the new connection on 8th july and have paid the recharge fees but still you guys haven't installed the wifi connection. No one is answering the call from YOU.
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Kd_2102
(@2102Kd) reported
@youbroadband @surat @youbroadband1 "BEAWARE " I'm not satisfy with services of company.Plz guys don't buy any type wifi connection of this company. It services are very poor and no one can giving response I allready request 10 days ago but no one can intrested in services.
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Dr Pinky Choksi
(@Pinksworld123) reported
@youbroadband @TRAI The issue is since oct 2021. Now my plan is going to expire and i have no interest to recharge again.
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband Absolutely correct. Their services are going down day by day and engineer close grievance without visit or call, on their own and without actual resolution
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GaMeOvErTheOG
(@gameovertheog) reported
@ViCustomerCare I did everything... calls, sms, mobile app, twitter, email still 0 response. pathetic service @youbroadband
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Siddharth Vaze
(@Siddharth_Vaze) reported
Hey @youbroadband, your services in the Aundh/Anand Park area have been down for over 24 hours. As per customer service, they should've been fixed by midnight last night July 13th. Please update asap #Pune
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Prachodayat
(@PrachodayatLive) reported
I never use this medium to complaint but this one is must to avoid this provider in future. @youbroadband has worse technical staff and equally worse customer support management. Internet down for 4 days and there is no concrete answer from anyone. They should shutdown as an org
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Bhalchandra Joshi
(@writemilind) reported
@youbroadband and icing on a cake is that your tech support helpline gives me same update everyday that it will get actioned in 24 hrs. Almost 8 times these 24 hrs have gone. I mean seriously? Is this how you operate?
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Mehul Rana
(@MRna93) reported
when it comes to providing service/response to query @youbroadband is worst. called each day since 7 days 4 resolution of wrong commitmnt by "you" employee, mailed to nodal officer/appellate auth but no one respond. Disgusting service provider ever seen. 24 wrking hr=4 wrkingday
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Mandela Kiran
(@WhaddaGuy) reported
@youbroadband your staff is extremely unprofessional. Called them since morning about internet issues and the person kept saying he will be there in a bit and never showed. If you can’t provide a service why are you even in the business @VodafoneIdeaIN #crooks #useless
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Gandhali More
(@GandhaliNM) reported
@youbroadband we are facing an outage for the last 36 hours. No response from the local team, Automatic Response system mentions service will resume yesterday(13/7) at 11:55 pm. Such a lousy service/response. No responsible person to answer the call and let us know the status.
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GaMeOvErTheOG
(@gameovertheog) reported
Tired of complaining... registered complaints twice on call and one time from the mobile app. No updates, no engineer visit, no allocation, and net down from 2 days. @youbroadband Request ID from App: 2022071100612 (Ahmedabad, GJ) + Complaint twice using Customer Care Number
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Saurin Shah
(@SaurinShahCA) reported
@MRna93 @youbroadband In fact they promise free period with each plan but as soon as this period starts, speed and connectivity goes down
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laxit joshi
(@laxitjoshi09) reported
I am based out of Pune location and have been using @youbroadband . Since today morning wifi is not working. I have raised request but there is no response. Tried calling people but no response. Very pathetic service.
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