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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 2
Pune, MH 1
Ahmedabad, GJ 1
Chhindwāra, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • _mitochondri0
    bahudurapu batasari (@_mitochondri0) reported

    There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

  • Anchu9211
    Anchal (@Anchu9211) reported

    @youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.

  • godbole_shilpa
    Shilpa Godbole (@godbole_shilpa) reported

    @youbroadband no service at Bhandarkar Ins Road since last 48 hours. None of your contact numbers are working. The Youbroadband app isn’t working either. How does one lodge a complaint?

  • KaustubhRadkar
    Kaustubh Radkar (@KaustubhRadkar) reported

    @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • rrgathani
    R Gathani (@rrgathani) reported

    @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • naammeinkyaha
    Abhay Saraf (@naammeinkyaha) reported

    @youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.

  • tongueinteeth10
    Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported

    @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

  • RaiyaniHiru
    Hiru Raiyani (@RaiyaniHiru) reported

    @youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.

  • kunalk143
    kottawarkunal (@kunalk143) reported

    @youbroadband @SameerOnmyway 2178317 Why Internet is down for more than 20 hrs In balewadi Pune...And no one is answering Calls / Support is also down...You guys are the Best in Pathetic service Provider in Pune...

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • mr_bi2
    Bhavesh Soni (@mr_bi2) reported

    @youbroadband @jagograhakjago My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648

  • kunalk143
    kottawarkunal (@kunalk143) reported

    @youbroadband @SameerOnmyway Most Pathetic Service Provider In Pune , Internet is down for more than 8 Hrs No update No Customer Support and Same issue happening at least twice a week....#Pune #Broadband #PatheticSetvice

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