You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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jimit
(@jimitvshah) reported
@youbroadband worst service ever my wifi is not working since 5 days and there is no support from local office and also no reply from customer care on mail and phone @PMOIndia
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Nitin Mohite
(@NitinMo28335657) reported
You broadband- The worst broadband and customer service is pathetic... @youbroadband
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Robert
(@Robert26089298) reported
@youbroadband As the nodal officer also not taking care of my issue
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Shailendrasinh Gohil
(@ishailgohil) reported
@youbroadband @RupeshPatil122 In my area your service is down since last 4 days and still no response from your end.
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Robert
(@Robert26089298) reported
@youbroadband number of low class service worst customer care support I never recommend to my relatives and friends, number one bekar service in india
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Manikanth
(@manikanth9550) reported
. @youbroadband now its more than 4 months straight yet no refund and even no response such a pathetic service Account name :mani9550 Account Number:1813270 Tracking id/service request id/Complaint id:2020090415336
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Yogesh Singh
(@yogesh_09) reported
@youbroadband @TRAI why are you not refunding my installation amount even after 45 days? First it is the poor service and now this!!!
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kishangodavarthi
(@gurukishans) reported
Hi @youbroadband, Can you please help me. I've paid for connection on 8 Dec and didn't get connection yet. When I spoke to technician he said it would take 3 more days. I've recently switched from act, don't make me regret choosing you. My cc no : CC502332
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Rise of R/\J
(@RasaniaRaj) reported
@youbroadband Very dissatisfied with the service. Already Registered 50+ complaints through app and no customer care executive handled complaints properly. Emails & calls are just waste of time. Going to discontinue service as soon as plan gets over.
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Rupesh Patil
(@RupeshPatil122) reported
No google services affected here in india, everything working fine and smooth The only service affected is my local internet service provider (Pune ) @youbroadband 😒
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Emcee Chaitanya
(@emceechaitanya) reported
Have made about 50 complaints in last two month for network outage of @youbroadband but no response. It has become worse since @VodafoneIN has taken over!!! How do they even do business??? Any idea who can I complain to?
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Piyush Shah
(@shahpiyushv) reported
@youbroadband can you hire someone to read the tweets, & also some customer care executives to give useful answers on phone calls, & also some Technicians to look at my modem upgrade requests & also some Engineers to improve ur network?
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Sneha Kamath
(@SnehaKamath8) reported
We are having repeatedly pathetic connection from @youbroadband I lost connection specially during the most important time when I needed the connection the most! Customer support not helpful ever! What kind of service is this? #navimumbai #youbroadband
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Mr. Arsenal
(@____Deep____) reported
@youbroadband Absolutely horrible from YouBroadband. First they take payment for 3 months in advance with an assurance of prompt installation, later they say there is no feasibility in my area, and now I am following up for more than 1 month for my refund. Absolutely Horrible
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Nilesh Modi
(@nileshcmodi) reported
@gurukishans How speed matters if @youbroadband doesn't fix issue and restore. Zero response from everywhere either it at local office, call center. Even I mailed to nodal officer of Gujarat. Still no response. I stuck by recharging for a year. Now they don't need me.
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