You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 1 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Cambhakt
(@CamBhakt) reported
from
Pune, State of Mahārāshtra
@youbroadband How come your executives or engineers are never around in #Aundh #YouBroadband .
-
Peeyoosh
(@Peeyoosh13) reported
from
Panvel, State of Mahārāshtra
@youbroadband #customer#service#complaint it has been more than 48 hrs. Wifi is not working. Assigned engineer not turned up for service.
-
Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband @VodafoneIN This is the worst customer care response I have experienced today. I have just asked for the service extension request for the days when your internet wasn’t working and when your speed was at 1-2 MBPS against 40 MBPS plan, but you guys aren’t listening.
-
Hardik A Bhavsar
(@HardikABhavsar1) reported
from
Valsād, State of Gujarāt
@youbroadband It is regret to inform you that without my prior permission M/S Youbroad band, Valsad (Gujarat) has given connection to others from my power supply. The details are available in my mail which I did on 02nd may 2020 to your customer care mail I'd.
-
Mayur Parmar
(@th3cyb3rc0p) reported
from
Arun Arekar -residence, State of Gujarāt
@chiragg62 @youbroadband Agree. You broadband customer service is worst.
-
Neil Dalal
(@neildalal22) reported
from
Bagodara, State of Gujarāt
@youbroadband Internet is not working from yesterday in Shyamal area of Ahmedabad, Gujarat and your customer care in not responding after holding line for 1.5 hours. Please solve asap as internet is very important in this lockdown period.
-
Shankar Ganesh SRC
(@shankarSRC) reported
from
PETROL BUNK ORR, State of Karnataka
@priyankathiru @youbroadband Wow.... Thought I am the only victim. After yesterday's rain in Bangalore you broadband is down and no response from their end yet. On the other hand, @airtelindia is also down near HAL
-
Harsh Thakur
(@met_harshk) reported
from
Valsād, State of Gujarāt
@VodafoneIN @youbroadband @VodaIdea_NEWS @vodaid please let us know if your internet service is down in south gujarat region. None of yours internet/wifi is working.
-
anonymous
(@Anonymousman26) reported
from
Arun Arekar -residence, State of Gujarāt
Worst after sales service ever!! Literally!!! Don't buy you broadband!! I'm changing my broadband as soon as possible. From past 3 days my internet isn't working. Stupid technician from their department cut my wire and I recently bought youbroadband. @youbroadband @VodafoneIN
-
Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband internet not working
-
The Rebel
(@sapkalshreekant) reported
from
Pune, State of Mahārāshtra
.@youbroadband it's been two months my internet is not working. Three days back technician told modem needs to be replaced. Already two days that I placed a complaint still no response. Your service agent is not picking up the call. Pathetic service.
-
ketavmodi
(@ketavmodi) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband @TRAI problem not solved since last 12 hours
-
Annakkavur Kesavan
(@AnnakkavurKesav) reported
from
Chennai, State of Tamil Nādu
@priyankathiru @youbroadband Every service provider in India r same.
-
Shailesh Thanki
(@thankisk) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband There is still no updates and already registered complain 3 times. No updates from local support. @jagograhakjago @JagoGrahakJago_ @JagoGrahakJagoo @consaff