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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Sūrat, GJ 2
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Harshsavani87
    Harsh (@Harshsavani87) reported

    @youbroadband my connection is not working properly since 6 month we have made many complaints but no one comes just they send sms complaint resolved. Acc no 798656.

  • _mitochondri0
    bahudurapu batasari (@_mitochondri0) reported

    @youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • VivekMa01813244
    Vivek Maurya (@VivekMa01813244) reported

    @youbroadband what was issue happening i faced worst exp with that coonection still i am thinking why i am take a connection from your because everytime connection failed sometimes wifi issue and your team also not reply our complaint please i want my refund otherwise i have to

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband your service will be not providing properly you wanted services because of give me not coming for proper Wi-Fi and everything you not giving properly services every time out of service your

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

  • _mitochondri0
    bahudurapu batasari (@_mitochondri0) reported

    There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

  • kaushik_kyada
    Kaushik Kyada (@kaushik_kyada) reported

    @youbroadband I not able to access the internet from past week. I created an issue ticket on the 15th, but the assigned engineer has not been responding, and their phone has been switched off. I am unsure of how to escalate the issue, and it is impacting my office work.

  • Patil_rohit_17
    Rohit Patil (@Patil_rohit_17) reported

    @youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

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