You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
| New Delhi, NCT | 1 |
| Sūrat, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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srinivas akula
(@sriniva64919555) reported
@youbroadband useless CC(both email and phn ) . I give power to 1 of ur ntwrk box . I have to get pwr days credits. I mailed & phnd CC so many times, CC says issue will be sorted in 24 busnes hrs ,bt nothing happens . Add power days to my account . Acnt. No.: ass351
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praveen
(@prav55N) reported
@youbroadband I have closed my connection 2 months back still waiting from my deposit to be refunded.. no communication and customer care says they have already processed, why it is taking so long..user name was - brd20y2, please support
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merchant afzal
(@merchantafzal) reported
@youbroadband At custom Road, chala, Vapi There is a big time downtime nowadays. During powercut, The connection is lost immediately n no power backup frm your side.Other service provider gives internet connection on fiber. And YOU still uses cat6 without power backup.PLZ UPGADE.
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चेतन दादा
(@WpZnXaxPjt5Dsti) reported
from
Panvel, State of Mahārāshtra
@youbroadband Very poor service. Informed FE then also no one is looking into this. We are paying the bills of whole month then too we are not getting proper service. From two days internet is not working. Shame on your service..!!!
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Priyank Jain
(@Priyank83635193) reported
Its been more than a couple of months I installed @youbroadband and not even a single week did I get access to the Internet on Sundays. The worst part is I don't have access to any other network in my area. If you all have an option please opt for that. Worst experience ever.
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Srinivas Akula
(@i_SrinivasAkula) reported
from
Hyderabad, Telangana
@youbroadband How quickly can u resolve the issue ?? It's been 2 days since u said it will be resolved quickly ??
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merchant afzal
(@merchantafzal) reported
@youbroadband 2 Sept 2021. U tweeting abt connectivity issue resolved….??? It’s started for sometime and got dead again. It’s 3rd day of no internet. Downtime of YOUBROADBAND is 10% of the total days in a month. God knows if it will start by Tom.
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PRABHAS DHANUKA
(@pd1407) reported
@MohitAhire2794 @youbroadband I tried them for a year in 2019 & my experience was HORRIBLE!! I changed it to Jio & I m v happy!! Every wk You bb's connection would go down & their std excuse "fibre cut gaya"
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चेतन दादा
(@WpZnXaxPjt5Dsti) reported
@youbroadband Very poor service. Informed FE then also no one is looking into this. We are paying the bills of whole month then too we are not getting proper service. From two days internet is not working. Shame on your service..!!!
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Mayur Jain
(@Mayur392) reported
CRF: 568258 refund not processed yet! The representative didn't disclose all the details for new connection hence opted to cancel service. Please call me n provide further updates on refund @youbroadband
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चेतन दादा
(@WpZnXaxPjt5Dsti) reported
@youbroadband Very poor service. Informed FE then also no one is looking into this. We are paying the bills of whole month then too we are not getting proper service. From two days internet is not working. Shame on your service..!!!
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🇮🇳 INDIAN 🇮🇳
(@iamrupeshmodi) reported
@youbroadband Already given but problem is still not fixed. 😖😣
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Milin Shah
(@MShah182) reported
Ashamed of @youbroadband for not treating its customers, they call you thousand times to remind you to recharge your account or to offer new schemes but when you need their support they pretend as they dont know you. #CustomerExperience #badexperience #youbroadband
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Srinivas Akula
(@i_SrinivasAkula) reported
from
Hyderabad, Telangana
@youbroadband useless CC(both email and phn ) . I give power to 1 of ur ntwrk box . I have to get pwr days credits. I mailed & phnd CC so many times, CC says issue will be sorted in 24 busnes hrs ,bt nothing happens . Add power days to my account . Acnt. No.: ass351
-
Manoj Kumar
(@mmmk1706) reported
@youbroadband Since 10days no Internet daily we are raising complaints and calling customer care they say issued will be resolved in 24hr. Waiting for 24hrs to complete….