You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 1 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Jafar
(@bluwanderer) reported
@youbroadband Absolutely pathetic services and treatment meted out over the last few weeks after being a customer for years. Had no option but to raise a suspension request. Need my deposit refunded ASAP. Thanks for everything. Customer ID: jm1012z
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CEO of My World 🌍 🌎
(@pradeepbscg) reported
@youbroadband my broadband is not working since 4 days raised a multiple tickets no one reached me and no one is providing a proper resolution, I request you to refund my money really frustrated with the service provided. 2021101300533 ticket number. 1493523 is the account number
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C U VENUGOPAL 🇮🇳🇮🇳
(@venugopal15) reported
@youbroadband Inspite of sharing all information on DM still refund of amount not received this is heights of customer service it shows that our service is limited to selling connection only @jagograhakjago
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Sravani
(@Sravani52576295) reported
@youbroadband Thanks for the worst service. Do check your DM.
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Sanket Daru
(@sanketdaru) reported
@youbroadband Can @youbroadband folks provide any ETA on when is a resolution expected? This is extremely poor customer service and complete breach of SLA’s set by #TRAI.
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Aryan Kaul
(@AryanKaul99) reported
@youbroadband Worst ISP. Doesn't even provide the desired speed. Pathetic Ccustomer support. Just keep begging for internet, they dont even give a S**T.
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Rounak Kale
(@ronyx86) reported
@youbroadband @youbroadband status on day 8, complete internet outage for last 24 hours. What are we trying to do here?
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Dipesh Patel
(@patel_dipesh) reported
@youbroadband service is not working last 3 days.
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Sachin Tichakule
(@367Tichakule) reported
Congratulations @youbroadband to achieve 5 start rating for #bad services with zero customer satisfaction.what a bad service provide by @youbroadband don’t buy never @youbroadband plan.
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darshan bhatt
(@darshanbhatt1) reported
@youbroadband what a service in surat you broadband.. yesterday (16/10/21 11 AM) stoped internet service and not started (17/10/2021 6:00 am)..
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sanjaygc
(@sanjaygc) reported
@youbroadband customer care nos are not reachable can u provide an alternate no to call
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Kushal Shah
(@jaykushal) reported
@youbroadband can you tell me what’s the customer contact number To reach out . I have very unique issue
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Sameer
(@SameerInamdar9) reported
@youbroadband ridiculous service, no action taken on my transfer request. I have 5 more months remaining on your good for nothing network, otherwise I would've happily shifted to Jio right now! Worst customer service!
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khanjan Shukla
(@KhajanShukla) reported
@youbroadband 6 days per month your internet is completely down. And you are calling it 99% uptime ?!!!! I don't want it resolved now, please refund me for remaining months in current plan and I don't want to continue.
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Pratham
(@Pratham9340) reported
@youbroadband Pathetic customer service of You broadband It's been two days since I raised a complaint of internet not working and there's no response from the technical team. When will you resolve the problem. Living in an era of internet, how irresponsible can you be?
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