You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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JIGNESH DONDA
(@JIGNESHDONDA6) reported
@youbroadband Don't buy you broadband, it is fraud company. My broadband is not working since 3 days everyday when we call, they tell we put your complain kn priority base.On day of renew they called me twice and told me that your wifi is working please do recharge,after recharge not working
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Rahul Shingavi
(@rahulshingavi) reported
Dear fourth grade @youbroadband , your engineer came today morning but couldn’t solve it. He said he will send cyber team. Now they are showing fingers to each other. No one responding now. Kindly disconnect & refund asap as you can’t solve it! Worst service!
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kart
(@tannakartikey) reported
@youbroadband OK! Timeline for your kind reference: - The router was picked up on 29th April, 2022! - I was asked to raise the refund request on 3rd Dec after multiple complaints! - It's been 26 days already since the complaint and the request! CC: @jagograhakjago @consumerforum_
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R Chandrashekar
(@Caticecs) reported
@youbroadband for the past 5 days your BB services have been down for most part of the waking hours. Complaints have futile. They collect subscriptions promptly but fail to provide services. Not sure if they have their own infra, a team to address complaints, engineers,
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Nakul Shangari
(@nakul0916) reported
@youbroadband I am facing regularly issues regarding internet connection every 2-3 days the connection is not working for a day and it's frustrating kindly find some permanent solution
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Siddharth
(@Siddhar60326324) reported
@youbroadband worst service #youbroadband
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Deva Jyoti Mandal
(@its_devmandal) reported
@ViCustomerCare @youbroadband Is there broadband service at Pimple Gurav?
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Vimlesh Tiwari
(@vimlesh_tiwari) reported
@youbroadband request for disconnection of broadband connection raised 15 days ago but till date no one has came to collect modem nor my refund is processed After enjoying your #pathetic service now iam waiting to get refund with no commitment on timeline
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Ashwin Gokhale
(@AshwinGokhale24) reported
@youbroadband @vimlesh_tiwari Its an pathetic service from last 2 years. Your service has been pathetic in last 2 years with outrage in my area minimum twice a week. Which counts approximately 3 days a month, which is 24 days a year. These guys simply cut of connection for 24 days to save their costs
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Junedkhan Pathan
(@Junedpathan2001) reported
on my shop there is Broadband connection of @youbroadband plan of 200 MBPS but from 2 to 3 days the connection is not working and from start date internet speed is only 12 to 16 MBPS so my Download speed is only 1 to 2 MBPS and I feel regret on it
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Raju Param
(@rkparam) reported
@youbroadband We want to shift our you broadband connection; we informed customer care services and emailed them before 15 days. But still waiting to receive the answer.
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prithviraj shinde
(@rajeshinde21) reported
@youbroadband @MadYoubroadband worst service in Aundh, Pune… Your representative named Sumit is not answering to calls…this is not at all acceptable..Just to achieve target they are mis selling by telling us some offer…Worst experience ever
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Alamin Mondal
(@Sahanara09) reported
@youbroadband Team, I have applied for a refund on 15 oct till today i haven't received my refund yet i have called many times but no genuine reply it pathetic experience . More Than 83 days over i haven't received . please look forward or i have to complaint on consumer court
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chirag gupta
(@Chirag_gup_) reported
@youbroadband I opt for 6 months service with advance payment. My service is suspended since last 2 months and I have been continuously visiting BROADBAND Vadodara office but no resolution is provided. I want four months refund. Worst Customer service.
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Abhishek raj
(@Abhishe43250104) reported
@youbroadband The service is pathetic; just two days ago, the internet was disconnected for two days, and since yesterday, the internet has not worked, and most importantly, none of the executives helped me solve the issue. Almost 7 days internet is not working in month of Dec.
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