You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Utkarsh Sethi
(@HsraktuIhtes) reported
@youbroadband I've been a customer since 2017, however past 3 months I've had hell. I have a network outage almost every single day. I'm logging a service request almost every day. It gets resolved after 8pm and there is no network for the entire day before that.
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Anamika
(@brewwords) reported
@youbroadband has the worst services. No WiFi since yesterday afternoon. #onlineclasses left unattended. No response from #customercare. #youbroadband is very disappointing.
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Suresh Reddy L
(@sureshreddylr) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband Is there any support available for residents in Kudlu road??
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ishan maheshwari
(@ishan_maheshwar) reported
@youbroadband Pathetic service from you broadband. Usename : Ishan0011 Account number : 2038371 address : ISRO Vikramnagar colony, Ahmedabad Paid in advance for 12 months. Internet doesnt works daily full day and comes back in night. Complained several times, no action from you broadband
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Ashubhalu
(@Ashubhalu1) reported
@youbroadband guys you should get prize for offline network of year @VodafoneIdeaIN
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ishan maheshwari
(@ishan_maheshwar) reported
@youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.
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Brijesh Shah
(@brij7226) reported
@youbroadband My Broadband service totally dead from last 5 days. I have complained about it. But no one take seriously. I made to many calls to customer care they said your complaint is in forworded in technical department. But stil no solution . My complaint no : 2020111914333.
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Pratik
(@pratikdoriwala) reported
@youbroadband Connectivity keeps down most of the time. Whenever I complain on customer care;they say we'll escalate the issue to the concerned team.But no solid actions are taken. इसके अलावा 100Mbps के प्लानमे 2-3Mbps का ही स्पीड आता है। Reg.User Id: pd70. Rectify this honestly.
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Indra
(@indrachintu07) reported
@youbroadband my internet connection is not working from past 5 days.. I have been trying to call engineer.. he is not picking call.. he is saying it ll b ready in half an hr frm past 5 days..
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Rahul Sachdev
(@Rahulrsachdev) reported
@youbroadband In these days of techmological advancements when people are streaming, watching amazing content, I have to use my mobile data to finish my work. If you can't handle a large customer base. Please provide refuns and we are happy to join another service provider.
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ishan maheshwari
(@ishan_maheshwar) reported
@youbroadband @youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.
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priyanka utgikar
(@PUtgikar) reported
It's been pathetic service from @youbroadband, after multiple chasers and calls to transfer my connection from first floor to ground floor, I am not getting any response and no one is addressing my request and same is getting closed without even contacting me.
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Shardool Kothari
(@shardool7) reported
@youbroadband internet not working since 5 days. No service, no calls being picked, no credit days refunded Poor service
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ishan maheshwari
(@ishan_maheshwar) reported
@youbroadband @youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.
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ravi rai
(@ravirai06) reported
@youbroadband The service in my area are down since last 14 hours, your app tells me that the service will be restored by 23 Nov 8:53 PM, however even on 24 Nov 9 PM service are not restored.
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