You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ajit Katte
(@Ajit_Katte) reported
@raut_rahul10 @youbroadband And the worst part is they don't have monthly subscription plans. You have opt for 3, 6 or 12 months plans.
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UntilTheDayBreaks
(@Arish89) reported
@youbroadband sick of your services. Have been having a lot of issues in the past one month. Lot of outage issues.
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Mori Ajaysinh
(@moriajay) reported
@youbroadband i have lots of connectivity problem. Customer care and technical support are third class. Every 2 - 3 day connectivity problem. Support Teams are not working on weekends and holidays. Nobody give answers
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vipul sojitra
(@SojitraVipul) reported
@youbroadband Third-class service provider, they don't care about customer. There executive also fraud. I am from Ahmedabad last 5 days the Internet stop working and raise 3 complain but no one attained till date the internet is not working........
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Rahul Raut
(@raut_rahul10) reported
Dear @youbroadband your service is at the worst from last 15 days. I am calling customer care every day, they send some gentleman who just see the modem and go back with kind words "it should work fine". No resolution, nothing. Please refund my money of remaining subscription.
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Hariprasad
(@guchi_02harry04) reported
@youbroadband having a very bad experience using you broadband, infact the technicians are such a lazy buggers No call from tech till now and the complainant was raised 3days back Uncertified tech are working in @youbroadband ,I wouldn't recommend to my friends or family member.
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Parinay Reddy
(@RParinay) reported
@youbroadband Can I get the details of Vizag nodal officer. My internet is down since yesterday and this is the third time that it is happening in this week.
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SHAH AMIT L
(@shahamitmba) reported
@youbroadband very very poor service. As you committed 25mbps and actual speed is only 4-5 mbps...
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Thakkarmeister
(@hemya) reported
@youbroadband Have account in Pune central area. Been raising complaints last 4 days. Service engineer keeps saying issue resolved and closes complaint. Kindly advise
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@Indian
(@MehulKachariya) reported
I'm a customer of @youbroadband. whenever my internet service is not working, i have to raise a complaint in the app and have to wait for 2-3 days. For outsourcing firm like us, it's too disturbing for us if internet is shut for 5 days. @dstGujarat @IndiaDST pls do the needful.
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Saikiran Smbr
(@saikiran_smbr) reported
@youbroadband I have booked youbroadband new connection on 9th Jan 2021, Receipt Number-VHD49642415014 till date nobody called to me, AM frustrated with your service, salesperson said within 24hrs installation done, after payment he was not lifting my phone call several times,
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Amol Chavan
(@_4m01) reported
.@youbroadband : What a pathetic customer service you guys have, very disappointed
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Abhishikth Bhargav
(@AbhishikthBha12) reported
my id:yash412 my internet stopped working from 2 days no response from your side please assign a engineer to solve this issue im working on my owners internet connection its worst thing i ever did fix it as fast as possible otherwise refund my money back @youbroadband
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_potaetohoe
(@yoj_tae_D2) reported
@youbroadband you guys have the worst customer care service. It took 13 days to get a correct response, that too after threatening to get the connection uninstalled. My registered mobile number was blocked for so long. Horrible service. I DO NOT RECOMMEND THIS CONNECTION.
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RUPEN BAGADIA
(@Rups44) reported
@youbroadband, sorry to say but I am facing many challenges for service. After booked of my network complaint before 2 days, till time I didn’t get any reply. I am very disappointed.
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