You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 1 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Arjun Alkunte
(@KunalAlkunte) reported
@youbroadband We have several times raised concern about cable been broken but no action is taken yet. Even technician has not come to check upon the issue. Either fix the issue or refund the amount.
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Shubh Patel
(@Subuuuu27) reported
@RajdeepBhuva @youbroadband I got my refund cheque. I would highly recommend you to file complaint in GRIEVANCE website I filed got refunded in 20 days
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Pavan Jaju
(@PavanPJaju) reported
Hi @youbroadband, you guys have the worst support. No one bloody cares if internet is working fine. From last 2+ months issues are prominent. On daily basis. & when asked for extra days they say talk to customer care. Customer care says their team will check & let me know. Ctnd.
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Ritika
(@Ritika30795721) reported
@PavanPJaju @youbroadband Yes it's worst
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Jerry
(@JerrySh43332033) reported
@ThumarChirag @youbroadband Not only in rajkot, same situation in Ahmedabad. Such a pathetic service.
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Ankur Patel
(@ankur_ankyee) reported
@youbroadband trying to reach local customer service. Service is horrible since 3 days now. No upload speed and connection disconnecting frequently every few minutes. Account number 1997040. Please HELP. This js horrible service from you broadband valsad. 😡
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R Murali
(@murali_64) reported
@youbroadband getting more and. More frustrated with ur internet service in Vashi Navi mumbai for the payment. Made @DoT_India @TRAI
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Jitendra soni
(@jitu188) reported
Hello @youbroadband , Since last evening I am not getting internet in my broadband connection. My area pin code is 400610. Please update me if any maintenance is scheduled in my residential area and when will internet service be resumed?
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tangledminds
(@tangledminds2) reported
Who charges for routers these days? @youbroadband you cannot say that installation is free and then come and say that I have to buy my own router. Please cancel my connection request. My Registration # is CC629535
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Ashish Shevale
(@ashishshevale) reported
@youbroadband its been 2 days your fiber broadband is down and none of your engineer even have courtesy to pick up the phone…worst provider ever…I want all My money back
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Santosh
(@santoshpawar74) reported
@youbroadband thane office is not replying calls telling call u back in 10 min but not called , I m following since last week no one gets reply horrible service on renew account
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Trusted Tricker
(@Trustedtricker) reported
@youbroadband you guys says that your service is very good..I don't think so because of my internet is off from yesterday and I also filed the complainant but they are only saying that we will fix it in 24 HR and it's done, today is the second day and I haven't get my wifi on...
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Misha
(@Harmisha1) reported
@youbroadband Such a pathetic service from you guys. Before 1 year (26/5/2021) my husband had initiated a request to stop the service and collect the the set of box. Their representative Ashok had sent someone to collect the box, when asked for recepit dey said not required...
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Rajdeep Bhuva
(@RajdeepBhuva) reported
@youbroadband @Subuuuu27 Congratulations. I haven't received it yet. I made the payment on 9th April so, it's now more than a month. I will wait for two days then i will file the complaint as you said. Could you please help me with how to file a grievance complaint.
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Sanyog Shelar ✨
(@sanyog) reported
@youbroadband @ViCustomerCare is a disgusting service of Vodafone Idea Youbrodband. The net is Down for the last 15 days and has no resolution yet. Generic response from customer care.
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