You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Utkarsh Jha
(@Intellect__Mind) reported
You Broadband has one of the WORST customer service ever! Didn't solved my Wifi connection issue since 10 days. @youbroadband @MadYoubroadband #youbroadband #worst #service
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RONIT GHAGHADA
(@GhaghadaRonit) reported
@ViCustomerCare hey hii I have issue in my you broadband I don't have internet access since 2 days I rise a complain in you broadband app but no one come to solve the issue I dm the @youbroadband but no ans form there please help.
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Ashish Parik
(@ashishparik) reported
@youbroadband no response in 5 days, on calling, engineer respond poorly. @TRAI can you help....
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Dr. IVNS Raju
(@ivnsraju65) reported
from
Rājendranagar, Telangana
@youbroadband no internet in Ramarao Nagar colony, Kukatpally, Hyderabad area since 2.00 pm. None is lifting calls whats ur Hyderabad customer care no?
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Utkarsh
(@dogcuddler) reported
@youbroadband Your internet is down every alternate day, Your team never responds on time. I can't even work from my home.
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Pathan Sahil
(@Sahil5_4) reported
I'm a customer of @youbroadband @youbroadband1 I'm facing many issues regarding internet connection and today the internet connection has gone and I've also called customer care but they're so rude and don't reply properly and also they ignore our issues and didn't solve it.
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nimesh sharma
(@nimeshps) reported
@youbroadband broadband is down from last 2 days due to some outage in Aundh Pune area and that is resolved today but still it's down and no network on my side.Raised complaints in afternoon today but no technician came to check about the issue till now.
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Nirav Vyas
(@Nv_Consultant) reported
@youbroadband my internet is not working since 24 hours ! I already complain more than 2 times yet issue has not resolved #poorservice #badexperience #worst
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Ashish Parik
(@ashishparik) reported
@youbroadband can u please help me to get rid of your exeptionally poor service. Patahtic I want my money back. Please arrange for refund for whatever days left. 2022071312461 remain unresolved from days poor #youbroadbandfail #youbroadbandrefundmymoney
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Ankit Pratap Singh
(@Pratappaurush8) reported
@youbroadband Another option was given by your representative that she will send a check through Courier and if don't get a check through then it will be my responsibility, how irresponsible answer you failed to deliver my check from more than 6 months. What a customer service
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Neerav
(@Neerav_Merchant) reported
@youbroadband waiting for service engineer to contact..Has been 2 days yet no one has come. Your app doesn't even have an escalation point.
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Vishal Patil
(@Vishu_Patil17) reported
@youbroadband I have 40mbps plan but getting speed 200-300 kbps. Even my mobile phone internet working faster than your so called fiber. #pathetic #worst service
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Afzal Merchant
(@merchantafzal) reported
@youbroadband Today 15 July 2022. 3rd day of internet is down. Last week 4 days internet was dead. Total 7 days of no internet connectivity in a month. That’s 25 percent of downtime in a month.
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Utkarsh
(@dogcuddler) reported
@ViCustomerCare @youbroadband Terrible service and response, you guys don't even check the customers messages. My internet is down since yesterday and you are asking me to check the services on the website? Worst experience ever
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GaMeOvErTheOG
(@gameovertheog) reported
@youbroadband Update: It seems like the issue is solved now. The support agent did whatever possibly could be done, and it was satisfactory. If I get any further problems, then I will contact you. Thank you.
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