You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 6 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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tushar
(@tushar4283) reported
@youbroadband multiple frequent disconnections from months. What a pathetic service ! @bsnlbroadband is lot better than your broadband connection. Is there any option for refund ?
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༆🆃︎ Ⓕ︎Ⓞ︎Ⓡ︎ 🆃︎🅿︎
(@t_4_tp) reported
@youbroadband I am hearing your fiber cut story from day 1. And it still not repaired..! If you can't repair one fiber cut in 3 days then close my connection and give me refund as I can not tolerate such bull **** and waste of time all the year
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Chetan Bhuva
(@Chetbhuva) reported
@youbroadband worst support recieved.All the executives are giving false commitments. Power is used without customer consent. Even not give any compansation.If internet is down that's cost to customer, No days will credit. Complaint no: 2021020520618, 2021020521167, 2021020521191
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday for 3-4 times a day.. It's like medicine dose. I can attach 43 screenshots of outage notification. @youbroadbandcares only for itself. Need to cancel subscription and get refund... No customer service helps with this...
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Tanay Sukhdeve
(@SukhdeveTanay) reported
@ssarode @VivekSh99663717 @youbroadband I have got my refund. I pumped my issue to Consumer court and they helped me out.
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Ahaan Pandit
(@ahaanpandit) reported
@pranav_72 @youbroadband You had a problem with Tikona too right
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satish chati
(@satishchati) reported
from
Pune, State of Mahārāshtra
@youbroadband Yet again inspite of making payment of Rs 9069 well In advance to renew service, your people have cut the line. When will this harassment stop? There is no responsible person to whom I can speak to. Can somebody look into this and resume service?
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Siddhanth Sisodia
(@SiddhanthSisod1) reported
@youbroadband New update over internet disconnection of this service - it will take more than 10 days for a disconnection and after 10 days you'll blamed for using internet during disconnection. Tried to speak to the supervisor but, same agent speaks back changing language. 👏🏻
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Ravi Kiran.chavala
(@chavRavi) reported
On the other @youbroadband has been hopeless they removed the backup power box about 6 months ago... so wherever power goes internet goes down.... Reaching there support is a nightmare.... looks like they don't care about users in our building.
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༆🆃︎ Ⓕ︎Ⓞ︎Ⓡ︎ 🆃︎🅿︎
(@t_4_tp) reported
@youbroadband services / Internet not working since morning and now they says it will probably start on 11-feb-2021 at 3:00 PM...! Worst ISP ever...Too costly with worst service. ..
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SANKET KARODE
(@sanketsayz) reported
@youbroadband - what a pathetic service! Register a complaint and it gets resolved automatically!!? Without solving the issue, no call no service engineer? And this is ongoing always. I fail to understand how this system runs. Highly dissatisfied!!!!!
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Rohan Kulkarni
(@NeoBaman) reported
2nd reminder @youbroadband slow internet speeds for more than 2 days since last tweeted. Arrogant service people who cancel visits frequently and ask the cust. to remind them to come. @TRAI
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SANKET KARODE
(@sanketsayz) reported
@youbroadband @vodafone @ViCustomerCare It never gets resolved
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PraveenCsena1999
(@IPraveench29) reported
@youbroadband wifi is getting turned off and on every hour. It is showing full sign but no internet access. I have 40Mbps unlimited plan. Help!
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Sagar
(@SagarHiw) reported
@youbroadband struggling with network form last one week pathetic service. No support available