You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Sūrat, GJ | 2 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Samyak (@Samyak69544366) reported@youbroadband poor service. I have made a mistake by trusting you broadband. request I’d 2023042207510
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Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
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Shilpa Godbole (@godbole_shilpa) reported@youbroadband no service at Bhandarkar Ins Road since last 48 hours. None of your contact numbers are working. The Youbroadband app isn’t working either. How does one lodge a complaint?
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Shresth Dubey (@ExZite12) reported@youbroadband @ViCustomerCare youbroadband down since last night, can't do my work, please help. CRF no/Reg no: CC790460
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Mohammed Aamir (@aamir_maas) reported@youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Siddharth Vaze (@Siddharth_Vaze) reported@youbroadband “cares” It's been over 24 hours now with intermittent wifi connectivity, No update, no callback, and no resolution. I’ll look for a significant discount on the next bill for this inconvenience! #Pune #CustomerService
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Deep Patel (@pateldeep559) reported@youbroadband Net not working since two months no response
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Sagar Joshi (@SagarJoshi07) reported@youbroadband @CaGhanshamJoshi @youbroadband Don't force me to go to National Consumer Forum. I have my CA-Final exams next month. My live revision sessions are disturbed due to internet outage. What about this loss?? How will you undo this?? Why should I suffer for negligence/mistake from your end???
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
Check Current Status