You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 3 |
| Vadodara, GJ | 3 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| New Delhi, NCT | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kaushal Tailor
(@KaushalDTailor) reported
@youbroadband can you please help to resolve my internet connectivity issues? My account is : 1611708
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Shyam Swaroop Singh
(@ShyamSwaroopSi1) reported
@youbroadband I regret the services offered by YOU. My net is down since 7 hours No technician has visited despite numerous assurance. My complaint with call centre has yielded no response TT 202-209-1510400 If this is the attitude YOU will lose clients
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband HI INTERNET IS DOWN FROM SEVERAL DAYS, NO SUPPORT FROM YOUR PEOPLE, NO ENGINEER IS ASSIGNED, PLS HELP THANKS, WHEN I RAISED REQUEST NO ENGINEER GETS ASSIGNED AND REQ GETS CLOSED WITHOUT RESOLUTION, PATHETIC!
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sanjay_DHFM
(@Sanjaykuchan) reported
from
Hyderabad, Telangana
@youbroadband @youbroadband The service has been interrupted from last 5 days in musheerabad, hyderabad. Ticket raised 3 days back and assigned executive is not responding. This has been worst service from your end. Kindly solve the issue ASAP. Req ID : 2022091016808
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Parth Vasani
(@iamparthvasani) reported
@youbroadband Account number :- pv101w Internet not working. Can't even complaint on application. @youbroadband
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ca rajesh m pherwani
(@rmpherwani) reported
@ViCustomerCare @youbroadband This is inform and bring to your notice that service is effected since last 15 days ..no connectivity else very low speed..can check from no of online complaint which is solved without engineer visiting site ..reg no 91-9409260383 ..regards
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Gladlyn
(@Gladlyn6) reported
@youbroadband - could you explain why when there's just a second of lightening, your broadband stops working and then it's been days since the lightening and your services are still not up n running. How is it that urs is the only company that is incapable of handling bad weather
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pintu patel
(@pintu8823) reported
@youbroadband My relationship No. 2170248 I want router configuration I give request since 3 days Nobody helped from your company Very third class service
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Foram Dalal
(@foshukla) reported
I normally don’t rant on here but I swear the worst possible customer care experience I have had is from @youbroadband
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Akshay
(@arthakker) reported
Finally it happened! @youbroadband powered by @ViCustomerCare has gone bankrupt and stopped operations. Anyone trying to take a new connection please be aware they no longer even have a functioning customer care so please don’t take a new or renew connection with them!
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JP
(@JigneshSE) reported
@youbroadband My internet is not working, account #2006984
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Rahul Bhoyar
(@rahul_bhoyar) reported
@youbroadband having very bad experience with the services, please be careful to take the connection as they are doing frod with their customer
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Farzana Sheikh
(@farzanafarhan) reported
I am facing issues of Internet connectivity since long. Still problem not resolved. Account no. 2042373 You can check since last 15 days, have faced connectivity issues @youbroadband
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband I’ve been trying to get in touch with your support staff in ahmedabad, no one is answering their phone, no help!! I’m working from home and my internet is down from several days, names are Himanshu and Kaushal. They’re the part of your team here, take actions!
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Raif Kotwal
(@RaifKotwal) reported
@youbroadband Pre-Payment made. Connection never happened. Requested refund 14 days ago. And when I call the executive who made me do the payment, says he is not getting response from higher authorities for the same. Check this on priority or I'll be heading to consumer court
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