You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 1 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Daxesh Laiwala
(@DLaiwala) reported
@youbroadband @joshikan Sir mr.joshi many times provide you details but no action from your side. Your working like government departments not professional approach and not working like private company. All your promise are bullshit
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Sumanth
(@sumanthb4u) reported
@youbroadband Do you have any interest in resolving the issue and provide internet services?
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Dr. Bhawna Madan
(@BhawnaMadan4) reported
Absolutely irresponsible behaviour from @youbroadband1 @youbroadband. In powai, , eve, just making excuses for transfer of wifi connection from one flat to the other evn in the same building. Never use @youbroadband , they are still in 1960s and works with that speed only.
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Dr. Bhawna Madan
(@BhawnaMadan4) reported
@youbroadband @youbroadband1 The issue got resolved.
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Kp
(@kpsiri) reported
@youbroadband It seems u r not interested at all for the customers. In the WFH situation u should attend the SRs in real quick manner. U cant say that customer need to wait for 24 working hours to get the issue resolved
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vrajesh
(@vjisfun) reported
@youbroadband And they’re back again. 14 connect and disconnect in 70 mins ! Quite a strike rate of Internet connectivity. Raise a complaint and 15 people call you, fix issue for 15 mins and say “Sir ho gaya solve. Ticket close kiya hai code de do”. Now they say power backup switch is broken
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Atul
(@Atul83598414) reported
@sumanthb4u @youbroadband No vision....Now YBB disconnected 20Mbps plan , where we have paid annually. They are charging for 100Mbps & giving 20Mbps at present. No upgradation for existing clients....Worst CXX.
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Satish
(@satishvj) reported
@youbroadband extremely bad experience in last few days. Internet gets disconnected frequently. Problems remain unresolved for longer time. Repenting of getting You Broadband.
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V RAMA VINEETH
(@vineeth_rama) reported
@youbroadband 1/2 You broadband doesn't care should be your name. Services are down and will take 24 hours to resolve and the service person is damn arrogant in telling the same. With such people in the service team, please don't expect to grow.
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Nihar Shah
(@nihar22) reported
@Airtel_Presence Unfortunately I am customer of @youbroadband and not yours who cares alot of their customers unlike you broadband.
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Chauhan Ashish Singh
(@Aashish_zac) reported
@youbroadband See the dm all info given . Please take appropriate actions. The Wifi is down since last two days
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Satish
(@satishvj) reported
@youbroadband Issue is unresolved for 3 days now. Let me know when the problem will be solved and how are you going to compensate me for this inconvenience.
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Pa!a$h🦅
(@eventspeculator) reported
@youbroadband @youbroadband If I don't get it fixed tomorrow, I want instant refund/I am filing a consumer grievance with complaint of harassment from your company.
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Atul
(@Atul83598414) reported
@youbroadband Hi, Your team is just focusing on the ARPU, least concerns about the User Experience & issues..since one week 7 connection moved to Airtel just because of service. We are loyal with VIL brand & hence here.. need to focus on the customer engagement & front end. No resolution yet?
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Satish
(@satishvj) reported
@youbroadband Service request number is 2021071917264. I don't know what you mean by DM.
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