You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Vadodara, GJ | 3 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
NGR
(@NGR_blr) reported
from
Bengaluru, State of Karnataka
@VodafoneIN Hello, I have been calling your customer service number 9121291212 every day. They are clueless. All they say is they have escalated to backend team. Please suggest how to seek refund for all the days of no service. @jagograhakjago @youbroadband #youbroadband #vodafone
-
Gautam Mahtani
(@GautamMahtani) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband no internet since Sunday. Have made complaint thru the app but no engineer has come in 4 days. Both the engineers phone is either switched off or busy. No response to text messages too from them. Customer # 1661012
-
tnv sekhar
(@tnvsekhar) reported
from
Khanna, State of Punjab
@youbroadband @jagograhakjago @TRAI I haven’t received any update even a courtesy call @youbroadband to check the complaint status
-
Chowkidar Rajesh Agravat
(@rsagravat) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband can you fix my internet which is literally harassing me since month. Your service is already pathetic in the region.
-
Sharan Chawda
(@sharanchawda8) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband hey , I have a 60mbps plan , still my ping avg is 60ms to 70ms.... My upload speed is less then 8-10mbps avg , I am from Gujarat , Vadodara .. help me please ..for gamers is very high ping
-
Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
-
Lalit Kandalgaonkar
(@lalit_ak) reported
from
Pune, State of Mahārāshtra
@ronak_sh1 @youbroadband @VodafoneIN As long as a #shittygroup named @VodafoneIN controls them it's bad... Every now n then broadband goes down, cables get cut. Ridiculous.
-
Sharan Chawda
(@sharanchawda8) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband feel the shit u going through when your broadband gets technical problem on Saturday afternoon and now u have to wait till Monday to get it repaired because "you broadband" don't serve services on Sunday... I'am gonna miss the most awaited GoT s8e1 @GameOfThrones
-
Anuj Kulkarni
(@IamAnujKulkarni) reported
from
Baner, State of Mahārāshtra
Pathetic experience by @youbroadband. Facing internet issues since 22nd April now. When the engineer attends the request, it works for 1-2 hours & then it stops working again. I have recharged a prepaid plan on 20th April. But I am not getting the service. My username: anuj1103
-
Chetan Solanki
(@ChetanS82565668) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband what a pathetic service,! No one cares if our internet connection is not working . No answer . No one is bother to answer or attending registered complaint. What to do . Fed up with @youbroadband. I suggest no body should go for you broadband . #pathetic #hopeless
-
Anuj Kulkarni
(@IamAnujKulkarni) reported
from
Baner, State of Mahārāshtra
@youbroadband Thanks for your reply, but from last one week, I've been experiencing very poor service from YOU Broadband. 7 days of my prepaid plans were wasted, because I was unable to access internet during this period. Internet is still down at the moment.
-
Lohith K.S. Chalam
(@lohithchalam) reported
from
PETROL BUNK ORR, State of Karnataka
@youbroadband : it's been more than a week and my broadband issue is not resolved. Please let me know how to escalate and get it resolved quickly.
-
Anonymous Me
(@Anonymo9892) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband i would like to disconnect my broadband connection. My account #1303829. Please help me with the procedure to get it done.
-
Anonymous Me
(@Anonymo9892) reported
from
Mumbai Suburban, State of Mahārāshtra
@nosceteipsum @VodafoneIN @youbroadband I've applied for disconnection.. They don't respond.. Cheap service provider
-
Anonymous Me
(@Anonymo9892) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband no buddy is answering the phone at Mumbai office.. I want to disconnect from your service. Help!!!