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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 2
Pune, MH 1
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mark72783436
    mark (@mark72783436) reported

    @consumerforum_ I am constumer of @youbroadband. My internet service is down since 1 month. No response from their end. I called more than 20 times. Today on app it is showing resolved but it is not. Please help.

  • ashish_mahanty
    Mahanty/Ashish (@ashish_mahanty) reported

    @youbroadband While I understand you are trying tk best the penetration but sales team shoudk also understand the customer requirement before misseling.. pathetic..

  • mark72783436
    mark (@mark72783436) reported

    I am constumer of @youbroadband. My internet service is down since 1 month. No response from their end. I called more than 20 times. Today on app it is showing resolved but it is not. Please help.

  • Rnb_SayZ
    Venkatesh (@Rnb_SayZ) reported

    @youbroadband I've been getting frequent issues with broadband from last few weeks in my area. What's the point of getting a 150mbps plan if it doesn't even work?

  • garaprasadrao
    Prasad (@garaprasadrao) reported from Medchal Malkajgiri, Telangana

    @youbroadband no net work from 15 June and we are given complain more than 20 times and give email no response your technician are came and not resolve the problem till now. My humble request to you refund my amount will go another network.

  • narsi_b
    Narsi (@narsi_b) reported

    @14Aafu @youbroadband This is very common from them. My advice is change your service provider like I did.

  • abhijitlpatil
    Abhijit Patil (@abhijitlpatil) reported

    @youbroadband one of the worst service provider of Internet service in Thane. Service is really really bad and not worth at all. I want my refund back. Hope some of top officials reply back

  • RaDee2607
    RaDee (@RaDee2607) reported

    Facing connectivity issues everyday (no connectivity for long hours, some times days too). Service is very worst. Customer care is not responding properly. Technicians switching off their phones. Don't have the internet right now too form this afternoon @youbroadband

  • MAYURDOSHI5
    Mayur (@MAYURDOSHI5) reported

    the service of @youbroadband is pathetic, every day after 11PM it stops working, I am living in UK and use to call family after 11 PM IST and @youbroadband never work, one of the #worstinternetproviders, complained multiple times no solution yet.

  • Niraj28330756
    Niraj (@Niraj28330756) reported

    @youbroadband worst service I've ever seen.. every time the net is gone. No one is bother to contact.

  • mitulsp_
    Mitulkumar Patel (@mitulsp_) reported

    @youbroadband You provide thrid class service. You call customers renewing his/her plan before expiring plan, but if register complaints against non working internet then you're not giving proper solution as well not responding. #surat

  • Ratnil_2609
    Ratnil Shrivastava (@Ratnil_2609) reported

    @youbroadband @ViCustomerCare As per the rules it takes 45 working days to refund the amount which in your case has crossed 9 months. Please resolve this issue within a week or else I would have to take a legal course. TIA

  • ComputeNXT
    Sri (@ComputeNXT) reported

    @youbroadband With regards CC558401, I was promised the installation will be done yesterday or today but the executive is no longer responding. He was so active to make me pay, but not in installation. Don't make bad experience at first place. #youbroadband #hyderabad

  • umang1210
    Umang Desai (@umang1210) reported

    From last 24 hours service is affected. Your service is disgusting in Valsad area. No value for money. I am using your service since 2 years and seen many issues and problems in bandwidth. My plan is 10 Mbps but I have never seen and experience this bandwidth. @youbroadband

  • DarapuVamshi
    Darapu Vamshi Kumar (@DarapuVamshi) reported

    @garaprasadrao @youbroadband Please don’t use this network for new users

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