You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 5 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vedang Pandya
(@vedangpandya) reported
@youbroadband started showing true colours after a few months of regular service. Every evening it goes down after technical team off the working hours ang get resolved in morning. New strategy to save users from using data. Not even registering complaints. Not going to renew
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keyur
(@liquidkey_) reported
@youbroadband the service has gone down several times during the past week. What is going on ?
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Ashish Agarwal
(@ashishnotes) reported
No response from customer support team after raising issue of non-refund of deposit amount. Closed connection and surrendered my device months ago. @youbroadband
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Aniket (AJ)
(@imAJ1004) reported
@youbroadband @MIB_India Back to square 1 as soon as the work week begins… how horrible and annoying this customer experience is? @MIB_India cld you pls look into it and help addressing it? Or you are going to be just a silent spectator?
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VIPUL PATEL
(@VIPULPA46763790) reported
@yogeshrock1947 @youbroadband You are absolutely right yogesh. YOU BROADBAND must be improve in service.
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gaurang joshi
(@gaurangjoshi04) reported
@youbroadband why your customer service is so poor? I would like to stop your service, How to proceed? @consumerforum_ How should I launch a complaint and escalate the matter?
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Apurv Patel
(@Apurv14696) reported
@youbroadband Linked number: 9033515100 I suffered till 4 days without internet connection. Change the modem is taking 4 days of time? Is it possible to arrange modem in 4 days of long time. Your engineer argues that modem is not available. When it will come your problem is short it out.
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Lal Singh Kanwal
(@lskanwal) reported
@youbroadband absolutely pathetic service in Nashik, Last 2 Weeks no services at all, I have DM my account details at 4.11am today, please respond..
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Aniket (AJ)
(@imAJ1004) reported
@youbroadband @MIB_India While I’m writing to you right now your internet is not working..how many more times???? Are you going to pay me for this kind of experience and harassment??
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband its that time of the day, internet is down again!!!!
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Maya Dayma
(@peacelover_MD) reported
@youbroadband Please change your twitter hanlde to “We don’t care” How bad your services can get.. I have been trying to get help from technician since past 1 month and there is nobody available to address my issue #WeDontCare #Disappointed #YouBroadbandSurat
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Aniket (AJ)
(@imAJ1004) reported
@youbroadband how many more months you are going to provide the customers such a disastrous service? Every other 5 minutes your internet gets disconnected or there is an outage; and then your service center doesn’t even respond to our complaint!!! @MIB_India
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Mridu
(@MPB_99) reported
@youbroadband your services is of worst standard and to add on that ur staff is totally useless and unprofessional, unfortunately am one of ur customers, since yesterday the wifi is down n u guys r least bothered to fix the issue…such a sick n pathetic company u r
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kiran kumar kumili
(@threekay) reported
@youbroadband I have no internet connection since 2 days. Complaint raised but no action or reaction from your local staff. Very poor service levels. A/c no 558048. Visakhapatnam
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Maya Dayma
(@peacelover_MD) reported
@youbroadband Please change your twitter handle to “We don’t care” How bad your services can get.. I have been trying to get help from technician since past 1 month and there is nobody available to address my issue #WeDontCare #Disappointed
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