You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh Shah
(@harshshah9614) reported
@youbroadband @youbroadband1 the worst internet service you can find. No support from local office . Lodged numerous complaints. Gets up for few hours again down. Least expectations is to get uninterrupted service seems to be difficult for these guys.
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Layeek Ahmed Kazi🗡🐎
(@Layeek_kazi) reported
@youbroadband one of the worst internet service providers i saw ever. Commitment and customer satisfaction is not important for your local technical team.
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Nashayam rabbani
(@RabbaniNashayam) reported
@youbroadband i am so frustrated hence writing the tweet my wifi is down since more 28hr i have raised lots of complain still no solution,support guy doesnt pick the call,worst resolution, worst customer support. what am i suppose to do?
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Harsh Renpara
(@HRenpara) reported
@youbroadband It's been 3 hours since my internet connection is not working. I tried to lodge a complaint in your app multiple times regarding this issue but everytime it shows the same message 'Error creating complaint'. I also rebooted my router multiple times.
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N T R Phani Kumar
(@ntrphanikumar) reported
@youbroadband Any service request in past year was not resolved with in 6-7 hrs. You should understand the importance of having connected with WFH and online classes. Every week network goes down and then I lose atleast 10-12 hrs on average. Dont you have any SLAs FYI: @TRAI
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N T R Phani Kumar
(@ntrphanikumar) reported
@youbroadband I am using your service for more than 5 years now (Id 1557954). I am sorry to say but your service is getting worse day by day. If this continues this way forget about new customers, you will not be able to withhold your long lasting customers.
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Shailesh Thanki
(@thankisk) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband @vickyvesuwala @TRAI It’s happening again and as usual no one replying to complain and mobile app also showing error if you try to book complaint from you app.
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Nashayam rabbani
(@RabbaniNashayam) reported
@VodafoneGroup i am tweeting this after being fooled by your subsidiary company @youbroadband my internet is down from 5/12 raised multiple complains yet no resolution .i have wfh and wifi is the only option in my flat.all they say is words not actions!is this professionalism?
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Akshaysinh Solanki
(@akshaysolankihr) reported
Very unhappy with @youbroadband And @billdesk i am facing online payment issue since 3 months. Is there anyone who can help?.
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Hardik Makwana
(@hardik2695) reported
@akshaysolankihr @youbroadband @billdesk Yes, maybe other broadband service provider will help! 👍
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Bipin Kumar
(@BipinKu39854466) reported
@youbroadband @youbroadband1 We have taken your srv in mnth of Nov 21 and since then its srv qlty is horrible despite of many complaints the issue still persist and i dont know why your server down so much that everyday post 12 am it is down, Pathetic costumer ex no no system.
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nikhil
(@nikhil77765383) reported
@youbroadband Worst cc on earth. Same repeated statement everyday, Within 24hrs, guy will come, and i dont see issue is fixed properly. Everyday i from 12pm to 6pm, i am not able to connect to internet since 10days. Daily they are saying same thing. My a/c no.1512562. Notsure if this fix ever?
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Shiba Mohanty
(@ShibaMohanty) reported
@youbroadband Hi Team, Again internet is not working. App not allowing to raise any request. Mails are not getting delivered to the support email ids. Please help.
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Harshil
(@Hargan94) reported
@youbroadband Team, still the services are down :(
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Sunil Khade
(@sunilskhade) reported
@youbroadband Youfrauds....15 days since i paid for 1 month and still your Yousless crew delivering what I paid for...Refund my full money...cheat service executives Karan Rajput and Swapnil Borde without issue resolution close the tickets..
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