You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 7
Ahmedabad, GJ 4
Mumbai, MH 3
Vadodara, GJ 3
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
Bengaluru, KA 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • DeepOchani Deep Ochani (@DeepOchani) reported from Lal Darwaja, State of Gujarāt

    @youbroadband @VodafoneIN This is the worst customer care response I have experienced today. I have just asked for the service extension request for the days when your internet wasn’t working and when your speed was at 1-2 MBPS against 40 MBPS plan, but you guys aren’t listening.

  • saik74322 saikiran (@saik74322) reported from Vishākhapatnam, State of Andhra Pradesh

    @youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience

  • RahulnetraRoars Dr. Rahul Netragaonkar (@RahulnetraRoars) reported from Ahmadnagar, State of Mahārāshtra

    @youbroadband Hi, I am trying for voluntary suspension of my connection for a period up to 30th June. But I am not able to avail the same facility. Even I spoke to one of your customer care executive, who told me, Youbroadband has suspended these services. Pl look into the servic

  • viveksarwade Vivek Sarwade (@viveksarwade) reported from Pune, State of Mahārāshtra

    @youbroadband internet not working

  • priteshr1 pritesh.r (@priteshr1) reported from Arun Arekar -residence, State of Gujarāt

    @VodafoneUK Hi, your India youbroadband service. Such a third class service you provided in India. A sales person selling product & disappears. Why do you appoint such a rubbish sales persons. They are spoiled VODAFONE name. They will convert Vodafone in scrap yard.

  • priteshr1 pritesh.r (@priteshr1) reported from Arun Arekar -residence, State of Gujarāt

    @VodafoneUK @VodafoneGroup @VodafoneIN @youbroadband I have paid one year subscription for 50 mbps broadband. Now Madam Nisha your Baroda sales person doesn’t take my call since payment done. Is there any cheating or fraud. If it is then have to go for police complaint.

  • viveksarwade Vivek Sarwade (@viveksarwade) reported from Pune, State of Mahārāshtra

    @youbroadband Internet not working. Impacting Work From Home. Please help

  • constancio0787 Constance (@constancio0787) reported from Pune, State of Mahārāshtra

    @youbroadband Dear Team, Request your support. The net service was working fine but got disconnected and it is very very important for my work. I know these are difficult times. But really need your help on this. Pune Fatimanagar.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • Swadeshpattnaik Swadesh Pattnaik (@Swadeshpattnaik) reported from Hadapsar, State of Mahārāshtra

    @idea_cares @Idea @Airtel_Presence @airtelnews @reliancejio @youbroadband @VodafoneIN Hope you guys see this, understand this and learn this. Most pathetic customer service from all of you.

  • met_harshk Harsh Thakur (@met_harshk) reported from Valsād, State of Gujarāt

    @VodafoneIN @youbroadband @VodaIdea_NEWS @vodaid please let us know if your internet service is down in south gujarat region. None of yours internet/wifi is working.

  • thankisk Shailesh Thanki (@thankisk) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband There is still no updates and already registered complain 3 times. No updates from local support. @jagograhakjago @JagoGrahakJago_ @JagoGrahakJagoo @consaff

  • PuneetPuniani Puneet Puniani (@PuneetPuniani) reported from Hadapsar, State of Mahārāshtra

    @youbroadband customer care say they will not provide any extension for the broadband connection... Have not used for months coz our office is closed. U can pls call @ 9021807723 #poorservice #notfollowinggovernmentinstruction #pune #noextenshioninservice

  • kunaloswal94 kunal oswal (@kunaloswal94) reported from Pune, State of Mahārāshtra

    @youbroadband Since past 21days Bad Network no engineer to fix up issues no reply on mail use the app they say but it always says no engineer in your area work on your internet network firs #nointernet #lockdownextension #worseinternet

  • SumitDeshpand11 Sumit Deshpande (@SumitDeshpand11) reported from Hadapsar, State of Mahārāshtra

    @TRAI @youbroadband we have received no reply. No status update. Close to 20 hrs no service being provided. I thought it comes under essential services.

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