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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 3
Pune, MH 3
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • PandaSaurabh
    Saurabh Deshpande (@PandaSaurabh) reported

    Please do not go for @youbroadband Worst service, worst experience. It has been down for more than 24 hrs in Kothrud area Pune. And this has happened twice is last couple of weeks. @youbroadband is useless and they don't care

  • SAHILPOTDAR4
    SAHIL POTDAR (@SAHILPOTDAR4) reported

    @youbroadband @DoT_India Since months You Broadband has had very frequent and prolonged downtime. Their customer service doesnt allow you to raise complaint during outage. After it is up they close the complaint saying its resolved. However we are losing our money. Pathetic.

  • SathishSunkara4
    Sathish Sunkara (@SathishSunkara4) reported

    @youbroadband i formally express my dissatisfaction with my YOU Broadband service. I am experiencing frequent disconnections and consistently slow speeds. Despite lodging multiple complaints, I have received no resolution or follow-up. Furthermore, local management has been entir

  • faltoo
    Pratyush Mittal (@faltoo) reported

    @Value_100x Hi Vicky, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband Your service will be not working

  • rrgathani
    R Gathani (@rrgathani) reported

    @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

  • RushiBVachhani
    Rushi Vachhani (@RushiBVachhani) reported

    Why they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

  • chandan_bhadra
    Chandan Bhadra (@chandan_bhadra) reported

    @youbroadband all your service people have weekly off on Sunday, What an innovative way to make digital detox of your customer.

  • _Vinay_More1
    Vinay (@_Vinay_More1) reported

    @ViCustomerCare @ViCustomerCare @youbroadband Abhiram, I’ve already contacted your tech support more than 50 times — calls, emails, follow-ups — and still got zero resolution. Stop giving copy-paste replies. This has been going on since 11 May. No connection, no refund. Just empty promises #scam

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • kakkadeep
    Deep Kakkad (@kakkadeep) reported

    "@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"

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