You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 1 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay
(@akshaykumark94) reported
It's been 25 days that my internet speed reduced to 3Mbps from 50Mbps.I have made several complaints already but non of your technician came.I paid for 3 months plan and one month is already gone.@youbroadband please do something to help me to resolve this issue.
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Jigar Gambhava
(@jigargambhava) reported
@youbroadband @_ImGeeth Worst service
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Gautam Mahtani
(@GautamMahtani) reported
from
Bengaluru, State of Karnataka
@youbroadband horrendous customer service. My 30 days ends today and in the morning my account was suspended. At 1029am payment was made for ₹1325 UPI Ref no 104910767469 same was sent to the accounts person at 1230pm. At 645pm I get a call saying no payment has been received
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Anupam Mehta
(@anupammehta87) reported
Hello @youbroadband ! A technician was supposed to come yesterday for the router setup but no one arrived. I've already sent you the DMs. Please check and escalate the issue. It's really urgent!!
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Chintan Patel
(@chintan1605) reported
@youbroadband Very poor after sales service in #Vadodara. Sales person not picking up the call or not replying to the messages after selling a plan. Still router not installed at my location despite payment of router completed already. #youbroadband_poor_service
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Mayur Ramling Hukire
(@MHukire) reported
@youbroadband I have been trying since morning to login but it says configuration error
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Siddharth Dedgaonkar
(@SiddharthD92) reported
It is really a bad thing if I dont get any prior intimation that there is going to be an internet outage in my area @youbroadband, it would be great if you do so. I would plan the outage time accordingly!
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Gaurish Salunke
(@gaurishsalunke) reported
from
Pune, State of Mahārāshtra
@youbroadband your service is down all day today. Same situation for the past 3 days now. Every time I recharge, you close the existing plan and introduce a new plan which is even more expensive. At least make sure you provide good service specially on a weekday. 😡😡
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Dr Anand Baksi
(@BaksiDr) reported
@youbroadband Company is not at all attentive to resolve the problem of old customer. I have a Night Dis connectivity problem since last 12 days lodged several complaints & mails but not resolved. Today network disconnected at 8.20 pm & it’s 12.28 am still disconnected. Shame
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Mayur Ramling Hukire
(@MHukire) reported
@youbroadband I missed all the morning meetings because of your useless service
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vinoth vadivelu
(@vinoth141) reported
@youbroadband Could you please assist me with the ticket number 2021021614157. I tried reaching to customer care multiple times informing there is a fiber cut happened near my place. No engineers responding my call.. evrytm cc keep on saying that my request is resolved. Pls help
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Nikunj Patel
(@NikunjP22811178) reported
@youbroadband I am facing proble since I purchased your product....and no one has Intrest to solve problems in connectivity...and this lead to spoil my business and child education.... please see in matter....
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AJINKYA ABRUK
(@Ajinkya_Abruk) reported
@youbroadband hi i just recharged my broadband but it failed and the money got deducted... Please help and start my connection again as i have WFH!
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Pardeep
(@deep68423261) reported
@youbroadband slowest internet. With 125mbps plan getting speed of < 2 mbps. Totally waste of money. Even customer care also very slow and ignore most of the time.
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Mittal
(@mittalbhagat) reported
@youbroadband why every other day service of you broadband is getting down for 2-4 house? How can someone rely on you for work from home? Why there is 50mbps plan if you need to stop internet service itself?
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