You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Rathi
(@AshRathi) reported
@youbroadband Facing multiple problems with renewals. Your service executives close complaints without checking with customer. Is this your standard practice? Poor customer service
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Anas Pothiyawala
(@AnasPothiyawal2) reported
@youbroadband My id is mp401f Every time your engineer came and vist checking my problem In my laptop your router name not coming he checked also But didnt solve my problem still and my modem speed alow only 35mbps speed And in plan speed is 40mbps what to do
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Anupam Jain
(@AnupamJ87947870) reported
@youbroadband my connection not work since last 2 months. No one ready to provide solutions. Following u customer for same. Very bad service.
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Sharvashish Das
(@sharvashish) reported
Part 3: Their ground operators claim YouBroadband is only prioritizing new connections/customers over servicing requests of existing customers. It is really frustrating. I had 5 months of service left, of which 2 months is already gone. @youbroadband
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Vk
(@vishalmkanabar) reported
@Airtel_Presence @69thDimen None of d above. Better go for @youbroadband issues solved within couple of hours. Best service provider.
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Rajubhai
(@Rajbha9999) reported
@youbroadband @youbroadband shame on you my complaint is not slove yet, give me my money back, @ConsumerReports
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Sagar Bhagdev
(@bhagdevsagar79) reported
@youbroadband Hello, we are facing problems after every 2 days, net went down then we have to wait for next 4-5 hourse for it.
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Jimmy Varghese
(@varghese_jimmy) reported
@youbroadband Today the same issues..if u can't provide service please return my money back....need a solution Asap
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समकालीन प्रकाशन Samkaleen Publication
(@samakaleen) reported
Our Internet service has been down for the last three days. Therefore, office work is closed. We made a phone call. But there was no response. We have already registered complaint and followed up several times, but in vain. Nobody showed up. @youbroadband
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Yashna
(@yashnavania) reported
@youbroadband i am struggling with the customer service provided by You in Pune pride world city. There is an internet issue literally every 2 days and no body cares to give an answer. Your engineers always hang up stating they have left the job or on leave!my account #1664183
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Karishma Nimavat
(@_Azadpanchhi) reported
@youbroadband facing "No Internet" issues from last 3 days.. yesterday technicians visited and it was started working but again it is not working today.... Noone receiving call at call centres... kindly help
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devesh
(@devesh66800856) reported
@youbroadband its been 24 hrs Broadband is not working .why it is taking ao long u to do repair work?.if u cant repairs plz refund my money
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Apoorvv Dixit
(@ApoorvvDixit) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband you don’t need to send these messages. @mgvcl_mgvcl switches off the electricity anyway. Dear YOU BB Customer, During lightning & thunderstorms you are advised to switch off the power supply to modem/ONT/Router & remove ethernet cable as precaution
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Anand Singh
(@BanarasiChhora) reported
@youbroadband Pathetic Service. There is no internet from the last 12-13 days, talked many times to customer support but there is no positive response, the technician is not coming to repair. Actually, you are making customers fool.
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Arunparihariya
(@arunparihariya1) reported
@youbroadband internet connection is not working from last 3 days.
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