You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 2
Hyderabad, TG 1
Mumbai, MH 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • GokulVikash96 Gokulan Vikash (@GokulVikash96) reported

    @youbroadband Super pissed with the service provided. Frequent outage on weekends and they only resolve it on Tuesday claiming company holiday on weekends. Losing about 3 days (Sat,Sun&Mon) of internet connectivity and no speedy actions even after multiple complaints.

  • gameovertheog GaMeOvErTheOG (@gameovertheog) reported

    Why do your services go down every week? check my support ticket. @youbroadband @ViCustomerCare also, let me know if I should renew next month or find a better ISP.

  • JayRkathrani jay kathtani (@JayRkathrani) reported

    @youbroadband sir internet connectivity is down in my office since yesterday.. we need to do custom filling gst returns... No one is giving answers and your app is not taking complaint... Rajkot Gujarat....

  • darshshahf1 xerxes (@darshshahf1) reported

    @youbroadband complaint number is 2023021203552 no action since last 2 days Please update urgently

  • nitesh31444204 nitesh (@nitesh31444204) reported

    Hello @youbroadband I am not using connection for 1 month, can you help me to put it on hold

  • KishanYogi123 Kishan Yogi (@KishanYogi123) reported

    @youbroadband i was customer of you broadband, it has been more than 2 years my plan is not active. i returned modem/router 2 years ago but still havent got refund of modem/router. i have been to you broadband office, multiple calls to customer care but no refund. dont buy. fraud??

  • BurhanuddinJ7 Burhanuddin Jamnagarwala (@BurhanuddinJ7) reported

    @youbroadband really pathetic service. For renew they had call and message many time but once renew done there is no service given. Complains are getting solve without visit. Account number j2925 surat.

  • gameovertheog GaMeOvErTheOG (@gameovertheog) reported

    @ViCustomerCare already registered the complaint, but still no results @youbroadband

  • aaryesh77 kiran bhosale (@aaryesh77) reported

    My office wifi is down since 3 days and most of our work is online my employees are sitting and not able to work bcz wifi is down @youbroadband kindly look into it, your service provider is saying he will come asap since 3 days.This is really affecting my business!

  • Samrat16216341 Samrat (@Samrat16216341) reported

    @youbroadband It had been more than 60 days i have not received by refund after discounting your services. Kindly help in matter or i will need to move to consumer court. Samrat Doshi 9619356595

  • atik_vk Atik Varlekar (@atik_vk) reported

    @youbroadband service is the worst service in the world, their executive calls 10 times a day for Renewal but won't do a single call for service. Is Youbroadband to Compensate the Number of days for which connection is not working? @TRAI

  • yaitskeshav Keshav Jha (@yaitskeshav) reported

    @youbroadband is the worst Internet service provider in surat Gujarat. Don't use their service even if they provide it to you for FREE as well. They gets out of service for 23 hrs out of 24hrs. None of the customer executives tries to solve your problem. Think 100 times.

  • Rishabh87204984 Rishabh (@Rishabh87204984) reported

    @youbroadband after recharge my internet is not working and my account also not updated

  • kakade_deepika Deepika Kakade (@kakade_deepika) reported

    @youbroadband how are people supposed to work from home with the internet not being available for more than half the day. Your service engineers never pick up any call. What is the point of providing contact numbers? Request id 2023021309881 #frustrated #badservice

  • GayatriPimple Gayatri Pimple (@GayatriPimple) reported

    @youbroadband There's an outage every fortnight here in Pune Maharashtra. Does your machinery go on strike every now and then?

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