You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
| Pune, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Wealtheefy ⌯⌲ (@TheChartereds) reported@youbroadband I don’t live near Jantar Mantar. My internet has been down for over 24 hours despite raising a formal complaint through your app. The issue seems a broken cable, and there has been no resolution. Please get this fixed as soon as possible.
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Ravi P (@ced7104d3ce24f8) reported@drjvparikh @youbroadband They r horrible. Change over
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband i formally express my dissatisfaction with my YOU Broadband service. I am experiencing frequent disconnections and consistently slow speeds. Despite lodging multiple complaints, I have received no resolution or follow-up. Furthermore, local management has been entir
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wulverine🆘 (@gameovertheog) reported@youbroadband down again? No customer care number is active. Nice scam Resolve FAST
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pratik virda (@PratikVirda) reported@youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.
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Wanderer (@SanjayKalse3) reported@youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers
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Karishma Nimavat (@web_mom_machine) reported@youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve
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Hiren Patel (@HirenPoskar) reported@youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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Saifi Ansari (@Saifi_yaarrr) reported@youbroadband you guys are here just to scam people. I've been facing internet issues since last 10 days but still not one engineer has cared to visit and address the issue. @Vadcitypolice I am tired to coordinating with them because they don't care to resolve customer complaints
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Hiren Patel (@HirenPoskar) reported@youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.
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