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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Sūrat, GJ 2
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ExZite12
    Shresth Dubey (@ExZite12) reported

    @youbroadband @ViCustomerCare youbroadband down since last night, can't do my work, please help. CRF no/Reg no: CC790460

  • SumitPoojara
    Struggling Struggle creator (@SumitPoojara) reported

    Plz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • ElevenRomio
    Romio Eleven (@ElevenRomio) reported

    @youbroadband hey i need help, automticly my modem reset n nw m nt abbl to cnnct internet service. pleas help me as soon as posibl my ac no is 2125666 i need some engneera contct detail ao i cn call dirct n ahort out as soon as posibl. without net m wsting my day at hpme plz help

  • DhanlaxmiValani
    DHANLAXMI VALANI (@DhanlaxmiValani) reported

    Regular connectivity issue being faced on a plan of 100 Mbps 12 months. No solution is being done to my problem. Use of SUPPORT NOW feature has failed to yield any result, so as registration of Complaint over Customer Care @youbroadband

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • roastedGOAT11
    toasty buns (@roastedGOAT11) reported

    @youbroadband internet has been down in pune (dhole patil rd)...whats the issue?

  • RushiBVachhani
    Rushi Vachhani (@RushiBVachhani) reported

    Why they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care

  • Vimal_Narola
    Vimal Narola (@Vimal_Narola) reported

    @youbroadband @ViCustomerCare @TRAI You broadband Internet is not working since last 2 days. even after so many complaint filed. still no any resolution provided. Relationship No. :2123444 Request No:2025061503621

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I have been experiencing persistent issues with my new internet plan for over a month, consistently encountering low speeds daily. This situation does not appear to be an outage but rather a continuous service deficiency.

  • Anchu9211
    Anchal (@Anchu9211) reported

    @youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.

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