You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Sūrat, GJ | 2 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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Rohit Patil (@Patil_rohit_17) reported@youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband Your service will be not working
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Anonymous (@sagar87966) reported from Dongargaon Buzurg, Maharashtra@youbroadband Really disappointed with customer care service in Nagpur, my Internet service is not working since 4 days. Tried reaching and explaining the issue but still no progress and feedback.
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pratik virda (@PratikVirda) reported@youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.
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Sagar Joshi (@SagarJoshi07) reported@youbroadband This is not the 1st time the service is disturbed. It happens nearly everyday & you are least bothered about customer's inconvenience. Regret my decision to pay you for yearly plan. Every time the engineers say "this issue is beyond our control"
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Romio Eleven (@ElevenRomio) reported@youbroadband hey i need help, automticly my modem reset n nw m nt abbl to cnnct internet service. pleas help me as soon as posibl my ac no is 2125666 i need some engneera contct detail ao i cn call dirct n ahort out as soon as posibl. without net m wsting my day at hpme plz help
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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