You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 5 |
| Vadodara, GJ | 3 |
| Sūrat, GJ | 1 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
| Mumbai, MH | 1 |
| Greater Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhanth Sisodia
(@SiddhanthSisod1) reported
@youbroadband New update over internet disconnection of this service - it will take more than 10 days for a disconnection and after 10 days you'll blamed for using internet during disconnection. Tried to speak to the supervisor but, same agent speaks back changing language. 👏🏻
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satish chati
(@satishchati) reported
from
Pune, State of Mahārāshtra
@youbroadband Yet again inspite of making payment of Rs 9069 well In advance to renew service, your people have cut the line. When will this harassment stop? There is no responsible person to whom I can speak to. Can somebody look into this and resume service?
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Ahaan Pandit
(@ahaanpandit) reported
@pranav_72 @youbroadband You had a problem with Tikona too right
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Aniket (AJ)
(@imAJ1004) reported
@DoT_India Pls review the way @youbroadband provides the services to their customers..no alert /notification ever received on their outage/maintenance on the weekday..so much of productivity loss..who is going to bear the cost..horrible service after paying the bills in advance
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Tanay Sukhdeve
(@SukhdeveTanay) reported
@ssarode @VivekSh99663717 @youbroadband I have got my refund. I pumped my issue to Consumer court and they helped me out.
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday for 3-4 times a day.. It's like medicine dose. I can attach 43 screenshots of outage notification. @youbroadbandcares only for itself. Need to cancel subscription and get refund... No customer service helps with this...
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jayesh chawla
(@jayeshchawlaJC) reported
@youbroadband @youbroadband On the time of getting a new cnction, your mrkting guy kept on saying that any cmplaint will b resolved in 24 hours, I have filed a complaint since 8 Feb and there's still no resolution, I have my office work and my sister has exams to attend to, do smthng.
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Deepak singh
(@diwakar_rabada) reported
@youbroadband I am facing some serious issue with the net connection from the past 3-4 day. I am not able raise a complaint via the App . As we all are working from home kindly resolve the issue.
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Adarsh
(@adarshtemker) reported
@youbroadband payment done on 5th feb for new connection. After payment, you’re not even lifting the call. I need the connection today atleast. Such a worst service
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SANKET KARODE
(@sanketsayz) reported
@youbroadband - what a pathetic service! Register a complaint and it gets resolved automatically!!? Without solving the issue, no call no service engineer? And this is ongoing always. I fail to understand how this system runs. Highly dissatisfied!!!!!
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tushar
(@tushar4283) reported
@youbroadband multiple frequent disconnections from months. What a pathetic service ! @bsnlbroadband is lot better than your broadband connection. Is there any option for refund ?
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Ravi Kiran.chavala
(@chavRavi) reported
On the other @youbroadband has been hopeless they removed the backup power box about 6 months ago... so wherever power goes internet goes down.... Reaching there support is a nightmare.... looks like they don't care about users in our building.
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pranav פראנאב
(@pranav_72) reported
@youbroadband playing the same trick everyday. No service from 9-11 AM. Like literally every single day.
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday, 3-4 times a day. It's like medicine dose. @youbroadbandcares only for itself. How can I get refund for remaining duration?
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Harshit Shah
(@dorkygujju) reported
@youbroadband You have the WORST internet service I have ever used. There isn't a single day when your services run fine without any disruption. It is either the bandwidth that's not upto the mark or the widespread outage stretching for hours. (1/2)
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