You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Krishnkant Choudhari
(@Krishn2601) reported
@youbroadband my internet not working last seven days I am daily complain register but not solve my problem and not reply again customer care, poor service and waste of money internet service note proper answer for customer care I decided to change the connection
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Mridul Mishra
(@MridulMishra) reported
@youbroadband in last 15 days this is the 3rd time I am facing downtime.. Pathetic service by your local technical team...No response from your local office... 3rd class network and 3rd class team. I want to cancel my connection and want a refund of the remaining amount.
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Pratyush Mittal
(@faltoo) reported
@rosh_shetty84 @Oza_Akash @screener_in Hi Roshan, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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Vinay
(@_Vinay_More1) reported
@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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SAHIL POTDAR
(@SAHILPOTDAR4) reported
@youbroadband @DoT_India Since months You Broadband has had very frequent and prolonged downtime. Their customer service doesnt allow you to raise complaint during outage. After it is up they close the complaint saying its resolved. However we are losing our money. Pathetic.
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Rohit Patil
(@Patil_rohit_17) reported
@youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.
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Vispi Jokhi
(@JokhiVispi) reported
@youbroadband @youbroadband @youbroadband1 Connection is down since 4 days...Complain is pending since 3 days...Engineer deatils not updated even after 3 days..Customer care provides scripted reply...
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Vishal patel
(@hvp0810) reported
@youbroadband Very poor service Very poor speed No solution from customer service and executive
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Anonymous
(@sagar87966) reported
from
Dongargaon Buzurg, State of Mahārāshtra
@youbroadband Really disappointed with customer care service in Nagpur, my Internet service is not working since 4 days. Tried reaching and explaining the issue but still no progress and feedback.
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Jackson John
(@Jacksonjohn79) reported
@youbroadband internet down in the area (Chembur East) again. 2 times in a week, with no notification on the impact nor on the ETA. This severely affects Work From Home customers, what kind of reliability & customer service is being provided? Customers left helpless...
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Digpal
(@DigpalDosi) reported
@youbroadband Your helpline number not working. Please resolve my internet issues. Reg number - 7507626449 Neetu
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Samyak
(@Samyak69544366) reported
@youbroadband poor service. I have made a mistake by trusting you broadband. request I’d 2023042207510
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Niraj Desai
(@nirajde) reported
@youbroadband Pathetic service from You Broadband Surat location..My Internet is not working since more than one week..Even engineer is not responding..Appellate authority and customer care team is just giving fake assurances..My Ac no: 1230016..I have escalated multiple times
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Rock Mani
(@DSharma3108) reported
@youbroadband @ViCustomerCare My internet connection is not working from 14th to 21st April.I have already registered a complaint 7 days back but the issue is still unresolved and @youbroadband has failed miserably in rectifying the issue.
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ashwinkelkar
(@unusualpunekar) reported
@youbroadband Hello. I have your internet connection in Pune. Erandwane. You service is horrible, no answers to our calls. The internet is down for 5 days. I am removing your device installed on my roof. I dare you to come and claim it.
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