You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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mankodiya ravi
(@MankodiyaR) reported
@youbroadband i have still not received by deposit back its been 3 month since i have cancelled my internet!!pathetic customer centre ! no body respond!! Trying since 2 months!!
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Ninad
(@ninadacharyap) reported
@youbroadband I have been talking to supervisors for my internet not working and supervisors HANG UP THE CALL while talking to you!! Absolutely pathetic customer service and there’s no resolution to any of my complaints. Is this how you treat customers??
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Alok Upadhyay
(@ayupadhyay) reported
@youbroadband most unethical and unprofessional tech and backend support. No response from last one week and connection is down. No response on mail as well. You should stop providing such pathetic service and stop harassing customers
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Babita Sumit Joshi
(@suchu_knows) reported
@youbroadband your services have reached an all time low. 48 hours and the internet is still not working. Concerned Person is not taking any call. My kids are missing school, and I am changing the service the first chance I get. Worst internet service ever.
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Shraddha Ganwani
(@ShradsG) reported
@youbroadband don't bloody put your handle as 'YOU BB Cares' because you clearly don't. My internet is not working since three days, I am working individual (Working from home) I have called a zillion times with no action taken. THIS IS URGENT
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Dharmin Shah
(@dharminshah8998) reported
@youbroadband still how many more days do you need to solve a small issue. It has been already 5 days since internet in my locality is down and the only response I am getting is “ Sir we will get the internet up and running soon” . Please define “soon”
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Dr. IVNS Raju - RajGuru Consulting Services
(@ivnsraju65) reported
@youbroadband my first experience with your field staff is the worst. Still I am yet to get the connection. I tweeted twice to you and you too did not respond. Is this your official handle or this is also fake? @jagograhakjago
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband : I don’t know how you got to number 6 with such a poor service. We are a Pine based company facing a problem with your internet service. My employees are unable to work with such an interrupted internet. When we tried reaching the local person 1/n
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Kishan
(@m_kishan97) reported
@youbroadband Very poor service...i wanted a new connection i paid the money on 27th Nov and today is 5th Dec still just cabling is done I have complained about this on 2nd December and complaint number is 2020120215649 still no action on this...is this the way you work?
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Sashankh
(@leosash) reported
@youbroadband Hello. Net down since Monday. Customer Id: 961516. Pls help.
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Atomberg
(@atomberg_tech) reported
@shahpiyushv @youbroadband We have received your contact number and same has been forwarded to our support team you will be soon contacted and assisted.
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Hitesh Shah
(@HiteshS54629083) reported
don't get new connection for you broadband it has very poor service @youbroadband
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Hitesh Shah
(@HiteshS54629083) reported
very poor service @youbroadband
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Anupam Chomal
(@anupamchomal) reported
@youbroadband my net (1781359) is down for 8 days now. Why? Because your engg didnt route the cables properly and led to fire hazard. Can you not reroute the cables in 8 days??
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Leons (Uncle D'Souza)
(@Leonsify) reported
@youbroadband Three days no Wifi, several desperate calls for assistance and still no response. Customer care replies saying complaint is noted and then 0 response. Your worst Internet connectivity amidst my WFH has given more anxiety than anything else!
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