You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sūrat, GJ | 3 |
| Pune, MH | 3 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
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Vinay (@_Vinay_More1) reported@ViCustomerCare @ViCustomerCare @youbroadband Abhiram, I’ve already contacted your tech support more than 50 times — calls, emails, follow-ups — and still got zero resolution. Stop giving copy-paste replies. This has been going on since 11 May. No connection, no refund. Just empty promises #scam
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Hiren Patel (@HirenPoskar) reported@youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.
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Harshit Popat (@HARSHITP16) reportedPathetic service @youbroadband my internet is not working since yesterday afternoon. Already complained on the you broadband app yesterday, but no action has been taken to resolve the issue. The app shows "ticket has been already registered". #youbroadband
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Vinay (@_Vinay_More1) reported@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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Hiren Patel (@HirenPoskar) reported@youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?
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Lohit (@Lohit_95) reported@youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Karishma Nimavat (@web_mom_machine) reported@youbroadband @Guj_LSA_DoT_MoC Either give a proper permanent fix or take your connection back and refund my money. @Guj_LSA_DoT_MoC