You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 5 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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𝗦𝗮𝗻𝗶𝗹
(@thedarkrebel) reported
@ShrimaanAbhi @youbroadband I attempted to call their helpline number, which is usually just absolute crap. I was pleasantly surprised to get someone within 1 min of calling, who proactively talked about the open ticket, asked me a few questions and immediately escalated it! Let's see now...
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himanshu rai
(@himanshu3393) reported
@youbroadband worst in the market #people #vodafone #IDEA Since 7 days my Internet is not working and no one has addressed the issue Every time you call they will say we have escalated but god knows to whom they are escalating No one is picking up call All **** at one place!
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband @youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund ofvthe router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund issued
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Shree
(@srikantpandey90) reported
Hey @youbroadband My payment was done on 08/10/2022 but my connection is not done yet. 9 complaints have been written, complaint no.2022101190587 Please help
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Dr. Rahul Shiledar (Ph.D.)
(@rahulshiledar) reported
@youbroadband complaint registered on 18th of October. Your team is full of liars. 11 days later complaint still not resolved. I want refund for the days this complaint is not resolved, an email of apology and demand that the connection is restored with immediate effect. @TRAI
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imtiyajali saiyad
(@ImtiyajSaiyad) reported
@youbroadband Don't get you connection, because it drops everyday and complains everyday, and the speed is so low that 2g network is remembered. Repenting by giving 3 years money advance.
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Mohit Rawal
(@Mohitrawal33) reported
@TRAI @youbroadband My internet is down and no one helping, I’m working from home and YOU is the worst internet. No one answers, no one shows up to help, worst nightmare.
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband its been over 24 hours I’m cutt off from my internet. I’m working from and been waiting for my internet to be restored. No one is helping. This is ridiculous services!! No emgineer, no one visited, took money but no after sales service, worst company ever!!
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Rashmi.Devli
(@DevliRashmi) reported
@youbroadband, Pathetic support service. Raised a request that Wifi Connection is not working since past 4 days. Mailed multiple times and called too. But there is no ETA on the issue resolution.Relationship number is 2154541.Can you please fix it ASAP? Req no is 2022101814650
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Amrit ****
(@amrit_poon) reported
@youbroadband Hi. My broadband services have been down for almost 24 hours and not even customer care has an ETA. Can you please provide an ETA for services to be resumed?
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Ashish Narendra Gotephode
(@AshishNGotephod) reported
@youbroadband I have raised TT 2022101213064. Since 7 days no internet. Customer care and engineers are just stalling. Even Nodal/ Grievances officer can not resolve the issue. Such a pathetic service. #3rdclassYouBroadband
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En Vague
(@SahilPatki) reported
@youbroadband Do you guys even have people working on the ground or just in the call centre . My issue has not been fixed for 3 days
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Arjun sharma
(@Arjunsh07252488) reported
@youbroadband my Relationship no is-1472986 my internet Stop last 4 days and i complaint my technician and customer care but no Resolution please look into the matter🙏
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund of the router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund issued
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HardikPintoo
(@pintoo9700) reported
@youbroadband Account number 2169043, Ahmedabad, Gujarat. From Yesterday my wifi is not working.. YouBroadband engineer say we need to change swich so you need to wait one more day because we don't have right now..
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