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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 1
Pune, MH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • PratikVirda
    pratik virda (@PratikVirda) reported

    @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

  • MridulMishra
    Mridul Mishra (@MridulMishra) reported

    Will you stop spamming and calling me 2 daily ? I do not want to renew your internet.. I haven't asked your customer care to cancel it... It is the worst ISP in vadodara... STOP CALLING ME TO RENEW @youbroadband

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • smiley_abs
    लक्ष्मीपुत्र अभिलाष (@smiley_abs) reported

    @youbroadband Worst service, waste of money, dont take this

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

  • Dr_Mayur_Modi
    Dr Mayur Modi 🇮🇳 (@Dr_Mayur_Modi) reported

    My Internet Account is with YouTelecom, My Account No. 2299364 From last one month i need to call everyday to get service for which i have paid and getting harassed daily and today i advise people, you need Iron heart and Free Time to take internet connection from @youbroadband

  • tradeninvestor
    Almost FI (@tradeninvestor) reported

    @youbroadband Yours is the worst service possible. Have been your customer for 10 years now. The service has given ne bad to worst. My let is not working since 2 days tried each and everything from raising a complaint on the app to calling the call centre so many times. No resolution yet

  • tannaparag
    CA Parag Tanna (@tannaparag) reported

    @youbroadband,my internet connection has been down since 1:40 pm today.I am unable to lodge a complaint since my earlier complaint is still not closed.I called customer care and also emailed your nodal officer, but they just gave a generic reply. Pathetic service @BandBajaateRaho

  • chinmay_iam
    Chinmay Kothekar (@chinmay_iam) reported

    @youbroadband pathetic service by @youbroadband in Nagpur. Network down since 3 days. Amazing follow up while renewing plan but absolutely **** service when network is down. Service worthy of @consumercourtin (consumer court’s) attention

  • ashishmalik1
    Ashish (@ashishmalik1) reported

    @youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???

  • Mohamme44165746
    Mohammed Rafi (@Mohamme44165746) reported

    @youbroadband suffering from poor connection since last 3 days, logged the complaint but still not resolved. Worst service

  • knownelement027
    UnknownElement (@knownelement027) reported

    @youbroadband this is 7th day out of last 10 day when your internet service is not working in my area. Pin#390025.

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • kunalk143
    kottawarkunal (@kunalk143) reported

    If You want to Experience the Worst ISP Services in Pune Go for @youbroadband ... Pathetic internet 🛜 , Pathetic support...Down on Weekend...Down since morning...no update no support... Getting low Day by Day...#Pune

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