You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vadodara, GJ | 1 |
| Pune, MH | 6 |
| Sūrat, GJ | 4 |
| Rājkot, GJ | 1 |
| Hyderabad, TG | 1 |
| Bengaluru, KA | 1 |
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Deep Patel (@pateldeep559) reported@youbroadband Net not working since two months no response
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.
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Vinay Patel (@vnayptl) reported@youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Vimal Narola (@Vimal_Narola) reported@youbroadband @ViCustomerCare @TRAI You broadband Internet is not working since last 2 days. even after so many complaint filed. still no any resolution provided. Relationship No. :2123444 Request No:2025061503621
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband