You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 6 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Bengaluru, KA | 2 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jack:-)
(@JackClous9) reported
@jagograhakjago no action has been taken from @youbroadband Complaint number:2022012000066
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Ponnapureddy Anilkumareddy
(@PonnapureddyA) reported
@youbroadband My account number is 2155231, I took this connection on 14th Jan,I paid for 6 months same day,on 21st Jan I got activated and till date the connection is not working,this kind of worst service you are giving for the customer at the starting itself.cust care useless
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Ponnapureddy Anilkumareddy
(@PonnapureddyA) reported
@youbroadband My account number is 2155231, I took this connection on 24th Jan,I paid for 6 months same day,on 21st Jan I got activated and till date the connection is not working,don't know how this kind of worst service you are giving for the customer at the starting days itse
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Sri Ram
(@puri7910) reported
@ViCustomerCare facing issue with your youbroadband team.. requested for the name change request but no one showed till now and even the customer care is not useful ..called so many time but no solution
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CA. Chetan Dhoot
(@Chetan_Dhoot) reported
@youbroadband This is now 7th day in a row your internet service is disrupted. This is really frustrating!! How many more days we will have to wait???
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Chetan Sanghvi
(@chetanhsanghvi) reported
@youbroadband account number 1407149 in Surat is not working.. IMMEDIATELY RESOLVE IT REALLY REALLY VERY TIRED OF YOU BROADBAND
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Chetan Sanghvi
(@chetanhsanghvi) reported
@youbroadband 1407149 in Surat Gujarat NOT WORKING.. TIRED OF YOU BROADBAND.. Will never resubscribe .. promise… YOU IS A bunch of LOOTERS NEVER GIVING SERVICE
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Akki Dhanani
(@DhananiAkki) reported
Also I visited head office of Surat area but no response. Is this your wide network???????? @youbroadband @youbroadband1 Worst Serice Don’t buy guys this service. Also same issue on @GTPL_Care All network are same.
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Vaibhav Vora
(@voravaibhavm) reported
@youbroadband @VodafoneGroup No action so far on my bad connectivity of you broadband by vodafone. Very poor service of vodafone.
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Jack:-)
(@JackClous9) reported
@PonnapureddyA @youbroadband Sorry to say but if you're in Ahmedabad you never get that fixed. Same thing but not working from 14 days.
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service.
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care
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danishh
(@danishdf) reported
@youbroadband worst service .even after complaining 10 times no executive came to resolve problem and now they i got msg my plan got exhausted without even using it since 15days .seems like i need to switch @reliancejio
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malavika khatavkar
(@malavikakhatav2) reported
@youbroadband I have no connection from 2 days, spoken to your supervisor who then informed me yesterday saying that they cannot contact the technicians or give me any updates as they are incapable of doing so because of an outage issue. Absolutely horrible service.
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DC
(@DivyaChawla98) reported
@youbroadband your services were very poor so we stopped your service. And we were told that if we return your modem we will get refund but the service provider is not giving us the refund even after taking modem back. Cheaters.
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