You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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સમીર ચૌહાણ
(@CbqkngpPrT992q3) reported
@youbroadband One of the worst service ... 2 days passed ,still even issues of splicing of cable is pending ...
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R Murali
(@murali_64) reported
@youbroadband getting more and. More frustrated with ur internet service in Vashi Navi mumbai for the payment. Made @DoT_India @TRAI
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Santosh
(@santoshpawar74) reported
@youbroadband thane office is not replying calls telling call u back in 10 min but not called , I m following since last week no one gets reply horrible service on renew account
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neha
(@Neha_s1203) reported
@PavanPJaju @youbroadband We are facing the same issue and the contact centre is a nightmare. It's been more than a week and nobody helped us. We call them every day and they're just pathetic.
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Nikunj Joshi
(@npj008) reported
@GTPLHathwayLtd I am facing internet connectivity issue since last 6 days. Your team is not addressing it. I had switched from @youbroadband due to poor customer support only, but now I feel they were much better than you!!!! Cust Id: ftth67_nj #gtpl
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Ritika
(@Ritika30795721) reported
@PavanPJaju @youbroadband Yes it's worst
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Trusted Tricker
(@Trustedtricker) reported
@youbroadband you guys says that your service is very good..I don't think so because of my internet is off from yesterday and I also filed the complainant but they are only saying that we will fix it in 24 HR and it's done, today is the second day and I haven't get my wifi on...
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Ashish Shevale
(@ashishshevale) reported
@youbroadband its been 2 days your fiber broadband is down and none of your engineer even have courtesy to pick up the phone…worst provider ever…I want all My money back
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W s
(@WankhadaeS) reported
@youbroadband since last 3 days no internet ..today i have renewed it but not updated in app and worst thing no one is bother to attend issue.. made mistake by renewing it @TRAI
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Ankur Patel
(@ankur_ankyee) reported
@youbroadband trying to reach local customer service. Service is horrible since 3 days now. No upload speed and connection disconnecting frequently every few minutes. Account number 1997040. Please HELP. This js horrible service from you broadband valsad. 😡
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JD
(@jaimindesai30) reported
still nothing has been recieved from you. Customer care executive has only one thing to say i.e. it's in process & you will receive it soon. It's been more than 45 days already and still no refund has been recieved. Very bad service being provided compared to peers @youbroadband
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Jerry
(@JerrySh43332033) reported
@ThumarChirag @youbroadband Not only in rajkot, same situation in Ahmedabad. Such a pathetic service.
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Shubh Patel
(@Subuuuu27) reported
@RajdeepBhuva @youbroadband I got my refund cheque. I would highly recommend you to file complaint in GRIEVANCE website I filed got refunded in 20 days
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Trusted Tricker
(@Trustedtricker) reported
@mayurpatel7296 @youbroadband Same don't know what they are doing 😡,I think that I paid 10k for only no internet, always they says that issue from ahead and will do the fix in 24hr now it's second day today and still I haven't got net😡
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Pavan Jaju
(@PavanPJaju) reported
Hi @youbroadband, you guys have the worst support. No one bloody cares if internet is working fine. From last 2+ months issues are prominent. On daily basis. & when asked for extra days they say talk to customer care. Customer care says their team will check & let me know. Ctnd.