You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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SriTeja Jeedigunta
(@sritejj) reported
@youbroadband Dear you team, are your customer service team members educated? Do they understand English? I have been issued a wrong "Invoice" with blank description field and I have been following up for 2 months and my issue remains unresolved. How fair is it? @ViCustomerCare
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Anagha Sankpal
(@Anagha_Sankpal) reported
@youbroadband never have been more annoyed by anyone in my life than with you’ll. Internet speed is worst than my grandma’s speed in walking. She’s reach my office faster than the file I’m to download! Do something!! #worstnetprovider
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Nishita Panchal
(@NishitaPanchal1) reported
@youbroadband Worst internet speed I have ever experienced with You Broadband from 3 months in Varachha, Surat, Gujarat.I request you to please work out on any solutions if possible.
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Sanjay Jain
(@SanjayJ89571377) reported
@youbroadband @rsprasad @narendramodi_in From last few days my brodband network is getting worse to worse. We have tried every possible to way to reach the network operators but there is no to listen our complain. a/c no. 26458
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Badal Nayan Bharatia
(@bbharatia) reported
@youbroadband @DoC_GoI @DoT_India having speed problem during day time 8am to 8pm only 2mpbs. Have complained several times. Night 8pm to 8am Speed get reset to 50mpbs on daily basis. Unfair business practice. Call me on 99259-20000.
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Riya Jain
(@Riya_JainRJ) reported
@youbroadband DO NOT GET A WIFI CONNECTION BY YOU BROADBAND. They took the money from us, have been 15 days, and did not provide the connection. We cancelled their service but they are not refunding our money. Their executive said "ghar mai ghus k wifi lagayege".
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Nimesh Patel
(@Nimesh_only) reported
@youbroadband I had a Complaint with speed related 3-4 days ago, but nothing happened then called 2nd time nothing happened and now after my 3rd call an a engineer has been assigned to my complaint. YOU Broadband service was bad earlier, it has worst now. ticket no. 2021040518610
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Alistair
(@Alistai26113179) reported
@youbroadband my service request 2021040403969 was cancelled without any resolution. There is internet outage for more than one and a half day
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Subhabrata Das
(@d_subhabrata) reported
@youbroadband such a pathetic customer service you have. It has been 3 days my internet is suspended due to migration from VI and there is no response from your team. Sab bhagwaan bharose. Pathetic
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bunny😎😘
(@BrisHan1022) reported
@youbroadband Your service is too bad. I made lot of technical report to your customers care they told me problem will resolve within 48 hours. I am facing problem since 5 days but it can't resolve till now. I think you have to looking this matter. #YOUBrodband #TechnicalIssue @youbroadband
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Alexandra JoJo
(@Winks93) reported
@nvavadiya @youbroadband Please fix for @nvavadiya for good customer service
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DP deshpande
(@DeshpandeDp) reported
@youbroadband , I am an Idea broadband customer in Pune. The migration of Idea broadband into You broadband has managed to keep me without internet since April 1. Many requests to customer care, they promise to transfer to service department . There is no service. Please check.
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Sneha Neha
(@shankar_neha) reported
@rohitkhilnani @youbroadband That is very unfair @youbroadband if your employee committed something then you must as a company stick to that. This senior journalist is saying that YOU employee not availabe on phone or email. What kind of service is this? #ConsumerRights
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Diptesh Jain
(@Dipteshjain) reported
@youbroadband you have worst services in Pune and have pathetic support.
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Hrishikesh Kamat
(@HrishikeshComet) reported
@youbroadband my office internet connection is down since 48 hours. Have raised 2 complaints via app and customer care number. Still no service engineer has reached. Kindly let us know if the issue will be fixed or no!
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