You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
Check Current Status
E-mail
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Mumbai, MH | 2 |
| Hyderabad, TG | 1 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Shiv Raj Yadav.D
(@ShivRajYadavD1) reported
@youbroadband internet hasnt been working from 24 hrs... I need assistance customer request ID number 2021112914852. Visakhapatnam, Andhra Pradesh.
-
kannarao
(@kannarao10) reported
@youbroadband It's been 11months still I haven't get my refund back Sales person told there is name problem in cheque and trying for new cheque Doing follow up from 11moths same answer And today saled person left the company also Customer care they don't care CC507296
-
Malay Raj
(@FRoST0042) reported
@youbroadband I have been facing internet issues since a week and though I tried to contact your customer care number but it was of no help. I have tried to get technical support through your app who told that the support will arrive but never showed up. I want it fixed.
-
Nashayam rabbani
(@RabbaniNashayam) reported
@youbroadband i am so frustrated hence writing the tweet my wifi is down since more 28hr i have raised lots of complain still no solution,support guy doesnt pick the call,worst resolution, worst customer support. what am i suppose to do?
-
Dinanath Kholkar
(@dinakholkar) reported
@youbroadband there has been no response from your support team; you broadband connection to our building Gemini Riverfront Aundh has been down for 24 hours now. We have logged complaint on your website and call all the folks from you broadband who have been supporting us. Sad!
-
Anshuman Mukherjee
(@anshumanhr) reported
Worst experience of the internet renewal process. @youbroadband even after paying every month, harassment is on. Technical fellas on the ground clueless and call centre useless. It seems automation (contracts management) used by you is pathetic
-
Chandu
(@91de33e584f64a1) reported
@youbroadband WTF service is this , I asked for shifting since one week non of your agents are working on it, Still how many days I should stop working and keep leaves. I need a proper answer to this issue, he is not even responding to my calls, I need a proper replay.
-
Shiba Mohanty
(@ShibaMohanty) reported
@youbroadband service is down since 26 Nov. no response or ETA. Please confirm. Service request 2021112611594
-
Shiv Raj Yadav.D
(@ShivRajYadavD1) reported
@youbroadband no internet from 24 hours and no response from the technician!!!...How do you explain this ...!?? Numerous calls to customer service and request...!!!
-
nikhil
(@nikhil77765383) reported
@youbroadband Worst cc on earth. Same repeated statement everyday, Within 24hrs, guy will come, and i dont see issue is fixed properly. Everyday i from 12pm to 6pm, i am not able to connect to internet since 10days. Daily they are saying same thing. My a/c no.1512562. Notsure if this fix ever?
-
N T R Phani Kumar
(@ntrphanikumar) reported
@youbroadband Any service request in past year was not resolved with in 6-7 hrs. You should understand the importance of having connected with WFH and online classes. Every week network goes down and then I lose atleast 10-12 hrs on average. Dont you have any SLAs FYI: @TRAI
-
DECAGON
(@iamtaufi) reported
@youbroadband service is down in Visakhapatnam since evening of 29 Nov. no response or ETA. Please confirm. Service request 2021112913834
-
Harshil
(@Hargan94) reported
@youbroadband Team, still the services are down :(
-
Harsh Shah
(@harshshah9614) reported
@youbroadband @youbroadband1 the worst internet service you can find. No support from local office . Lodged numerous complaints. Gets up for few hours again down. Least expectations is to get uninterrupted service seems to be difficult for these guys.
-
hardik bhadania
(@hardikbhadania) reported
@youbroadband Waiting for my connection deposit refund since last 5 months (after submitting device). Customer support center is giving same repeated answer again and again. More interested to know about companies intentions around deposit. Location: Ahmedabad
Check Current Status