You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 10
Vadodara, GJ 4
Ahmedabad, GJ 3
Mumbai, MH 2
Bengaluru, KA 2
Sūrat, GJ 2
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Rups44 RUPEN BAGADIA (@Rups44) reported

    @youbroadband No internet service and even after complain in customer care reminder after reminder no actions. Even no one is responding. VERY POOR SERVICE.

  • KanthariaYesha Yesha Kantharia (@KanthariaYesha) reported

    I sincerely inform to you there is some technical issue which i faced from 5 days even i complaint many time but i couldn't get reply from your team i get problem in my online classes Kindly requesting to broadband servicing to solve my problem as soon as possible. @youbroadband

  • dilip_thosar Dilip Thosar (@dilip_thosar) reported

    @youbroadband your frequency and duration of network outages for FRIVOLOUS reasons are extremely high. today again, the net was out since 3PM and the app showed a RANDOM time to come up as 6PM and then now 9 PM. will you do something about it?

  • chintancpathak Chintan Pathak (@chintancpathak) reported

    @youbroadband do you even care about your clients or ur customer service that you are so proud of? 10 days since the complaint launched but no single response! My Internet is down since then. Req ID 2021051819166. So frustrating.

  • drkalpin Kalpin Patel (@drkalpin) reported

    @youbroadband Broadband is not working almost completely since last Friday. Multiple complaints, once repaired and gone again! And now they say line checking going on which will continue for some time! Six days!? What's going on?

  • d_datascientist Preeti Gopalan (@d_datascientist) reported

    @youbroadband After almost a week, after multiple chasing. Now he is asking to pay chq return charges, ur guys delayed the process, I repaid the amount via phonepe, why should I pay chq return charges for ur delays and unethical customer care.

  • UD_it87 UDit (@UD_it87) reported

    @youbroadband my internet connection is down for almost 8 days now. How long you guys take to restore service?? You guys promise 24 working hours to resolve ticket but it’s too much this time..

  • YPalakurthi 𝐘𝐚𝐬𝐡𝐰𝐚𝐧𝐭𝐡 𝐏𝐚𝐥𝐚𝐤𝐮𝐫𝐭𝐡𝐢 (@YPalakurthi) reported

    I’m using @youbroadband at my cousin’s house-Visakhapatnam from last 15days. The service is too worst, in day time works properly but in nights service down. No response from technical side. Taken yearly pack

  • monishpainter Monish Painter (@monishpainter) reported

    Hello @DoT_India, Last 8 days my internet is not working even @youbroadband is not responding my email. I have called customer care for 15 times, still no solutionfrom serviceprovider. They are not given proper service Please take some action

  • RUCHIRBHAVSAR RUCHIR BHAVSAR (@RUCHIRBHAVSAR) reported

    @youbroadband , @TRAI Hi you broadband team, Please refund my diposit money is it is more than 5 years gone & so many times i requested over the customer care but no action taken against it My login ID 9033451515, & my contact number 8866266140

  • itsadrsh Adarsh Tiwari (@itsadrsh) reported

    @youbroadband my internet is not working since 24-05-2021 07:30 without any reason/notification, Pls take an immediate action asap. Employees in your Dindoli (Surat) office are just ignoring me. My account no. 2079868

  • RoshniSethi3 Roshni Sethi (@RoshniSethi3) reported

    @youbroadband Today is Day 11 of no service and no resolution. Pathetic service. And to think I've recommended you'll to atleast 10 of my colleagues. I'll make sure they don't go for @youbroadband

  • DeeBoy5 Dilip Tahilramani (@DeeBoy5) reported

    @RoshniSethi3 @youbroadband @youbroadband needs to make things change before customers started moving out of ur network...we facing the same issues

  • KaravadiKarthik Karavadi Karthik (@KaravadiKarthik) reported

    @youbroadband 1) there was no feasibility in our area but still you took money on May 1st . Till now I haven’t got any refund or cheque? How many days will you need ?? Such poor service with dumbest customer care. Appellate is non sense which doesn’t even have care

  • vs49243 vs49243@gmail.com (@vs49243) reported

    @PrakashGaba @youbroadband Sir please get rid of you broadband, worst provider

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