You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sūrat, GJ | 4 |
| Pune, MH | 5 |
| Rājkot, GJ | 1 |
| Hyderabad, TG | 1 |
| Bengaluru, KA | 1 |
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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bahudurapu batasari (@_mitochondri0) reportedThere’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband please help
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Vinay Patel (@vnayptl) reported@youbroadband your service is pathetic from last 6-7 days as soon as my plan is over never coming back to You Broadband have been your customer from last 15 years but from last 1year your service is hell never coming back.
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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t j (@tj_psy_tense) reported@youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband @Guj_LSA_DoT_MoC Either give a proper permanent fix or take your connection back and refund my money. @Guj_LSA_DoT_MoC
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ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported@ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Seriously? Main toh pichhle 2 mahine se aapki wajah se hi stress mein hoon. Constant downtime, poor service, and no proper resolution. This is not what you promise in your ads. Please fix your service ASAP or be ready for escalation.
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bahudurapu batasari (@_mitochondri0) reported@youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.
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HinduKomalaHarish786 (@worldpeacevg) reported@youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978
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Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????