You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Shams
(@shamsgheewala) reported
@youbroadband @DiwamGosai @VodafoneIdeaIN Already discontinued with your service
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Randhir Shah
(@Randhir_sh) reported
Hey @youbroadband, the Internet’s been down for more than a day now and there has been no communication from you. Called the helpline but wasn’t ‘help’ful. You did not have the decency to provide a reason or a ETA. Pathetic service. @TRAI #ConsumerRights
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Riya
(@BlissedIris) reported
@youbroadband @dhyan12596682 @youbroadband while installing I was told I will get refund to my source account once I return my wifi router. It’s been more than 2 months and n no. Emails now they are telling me they will issue a cheque. This nonsense has to stop #cheating customers give me my money back asap
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JIGNESH DONDA
(@JIGNESHDONDA6) reported
@youbroadband Don't buy you broadband, it is fraud company. My broadband is not working since 3 days everyday when we call, they tell we put your complain kn priority base.On day of renew they called me twice and told me that your wifi is working please do recharge,after recharge not working
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Sammet Gugle
(@SammetGugle) reported
@youbroadband your executive - Aditya Kundur - no - 9822249223 refuses to answer my calls or reply to messages since last 1 week to come & collect payment for recharge. He said he can’t come & I shud do online payment only. He said I shud complain to customer care if I want 😡
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Vimlesh Tiwari
(@vimlesh_tiwari) reported
@youbroadband request for disconnection of broadband connection raised 15 days ago but till date no one has came to collect modem nor my refund is processed After enjoying your #pathetic service now iam waiting to get refund with no commitment on timeline
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Nakul Shangari
(@nakul0916) reported
@youbroadband I am facing regularly issues regarding internet connection every 2-3 days the connection is not working for a day and it's frustrating kindly find some permanent solution
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pankaj sapaiya
(@pankajsapaiya) reported
@youbroadband @TRAI TT No - 2022122901322 .No solution has been provided by youbroadband team till now.Every time executive ask for the details and they close the ticket without any resolution.Kindly provide the solution
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Siddharth
(@Siddhar60326324) reported
@youbroadband worst service
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Rahul Kirolikar
(@RKirolikar) reported
from
Hadapsar, State of Mahārāshtra
@AirtelIndia Shifted from Youbroadband to #AirtelXtremefibre considering that service levels would be good. No internet for last 3 days and no one bothered to rectify it.
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Deva Jyoti Mandal
(@its_devmandal) reported
@ViCustomerCare @youbroadband Is there broadband service at Pimple Gurav?
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kart
(@tannakartikey) reported
@youbroadband OK! Timeline for your kind reference: - The router was picked up on 29th April, 2022! - I was asked to raise the refund request on 3rd Dec after multiple complaints! - It's been 26 days already since the complaint and the request! CC: @jagograhakjago @consumerforum_
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IM kangana
(@rohit4friends) reported
@i guess evn ur internet not working to reply my tweet @youbroadband
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Siddharth
(@Siddhar60326324) reported
@youbroadband worst service #youbroadband
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Riya
(@BlissedIris) reported
@youbroadband @harry_chennai @youbroadband while installing I was told I will get refund to my source account once I return my wifi router. It’s been more than 2 months and n no. Emails now they are telling me they will issue a cheque. This nonsense has to stop #cheating customers give me my money back asap
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