You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 1 |
| Pune, MH | 2 |
| Ahmedabad, GJ | 1 |
| Chhindwāra, MP | 1 |
| Vadodara, GJ | 1 |
| Sūrat, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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ajay wani (@ajaywani) reported@youbroadband its been 3 days youbroadband network is down, ticket has been raised but no progress. Airtel was also down but they were very prompt and already restored there’s connectivity.
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R Gathani (@rrgathani) reported@youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745
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HinduKomalaHarish786 (@worldpeacevg) reported@AshJ13 @youbroadband pls take jio. i have been sitting with no internet since 4 days in hyderabad. the ticket is raised since 4 days. labor strike i guess. someone assigned himself then again unassigned himself from the ticket. pathetic service. you broadband doesnt care.
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t j (@tj_psy_tense) reported@youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56
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Vivek Sarwade (@viveksarwade) reported@youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet
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Ashwini Wagh (@AshJ13) reported@youbroadband @youbroadband Looks like you don’t want new connections. I have been trying to reach for a connection in Pune for last 2 days, already made payment from the website but no one has reached out for setting up the connection. The customer care service is a joke!
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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Jimmy Turakhia (@Jimt112233) reported@youbroadband Urgent Complaint – Pathetic service Extremely Poor & Unreliable Internet Service – Request Immediate Escalation Dear Higher Authorities / Grievance Redressal Team,
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Jignesh Sanotra (@Jigssy_Sanotra) reported@youbroadband is there anyone to look into the issue? This is #pathetic #customerservice
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Kshitij Malve (@KshitijAMalve) reported@godbole_shilpa @youbroadband When I used to live in Viman Nagar I had You Broadband Customer Care on my speed dial. Can't believe things are still the same nearly 10 years later.
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Hiren Patel (@HirenPoskar) reported@youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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