You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 1
Hyderabad, TG 1
Mumbai, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Siddharth_Vaze Siddharth Vaze (@Siddharth_Vaze) reported

    @youbroadband “cares” It's been over 24 hours now with intermittent wifi connectivity, No update, no callback, and no resolution. I’ll look for a significant discount on the next bill for this inconvenience! #Pune #CustomerService

  • vighneshwar92 Vighneshwar Mishra (@vighneshwar92) reported

    I have been raising complaints for almost a month for slow speed to the internet provider in our area and raised it on your app with TT No 2023040604439 but it's like no one cares if is working, worst service experience ever @youbroadband

  • gordeswapnil Swapnil Gorde (@gordeswapnil) reported

    @youbroadband You never cares for customers. A week before raised complain about continuous disconnection jn net. Executive visited done something but problem not resolved. Now it's severe than earlier. @TRAI what should be done with such prepaid ISP. 3 months advance took.

  • thealtruist_in Shripal Gandhi (@thealtruist_in) reported

    A huge 'Up yours' to @youbroadband in #Vadodara. Net giving issues since yesterday. Support ticket raised last night. Engineer has not called me. I called him THRICE and each time I was told he was on his way. He has not reached. The latest update - He is reaching in 10 mins.+

  • gameovertheog GaMeOvErTheOG (@gameovertheog) reported

    @youbroadband CONNECTION NOT WORKING = REQUEST ID = 2023041001432

  • shivahimali Shiva Tripathi (@shivahimali) reported

    @youbroadband I am quite sure that you don't care. It's 3 months now after router return and I am still waiting for my refund. Have reached out to everyone but to no avail #youbroadband #Pune #pathetic customer care

  • SagarJoshi07 Sagar Joshi (@SagarJoshi07) reported

    @youbroadband This is not the 1st time the service is disturbed. It happens nearly everyday & you are least bothered about customer's inconvenience. Regret my decision to pay you for yearly plan. Every time the engineers say "this issue is beyond our control"

  • Pavanpraj Pavan (@Pavanpraj) reported

    @youbroadband Very Bad service experience this broadband service last 7 To 8 days tech team not albe to solve my server connectivity issues

  • nitintabib Dr. Nitin Tabib (@nitintabib) reported

    @youbroadband Whenever there is a problem ur system does not even accept a complaint. The app pops a msg saying u r working on the tech issue that is expected to be resolved by so-and-so time --- funny part is that time has already gone by.

  • nitintabib Dr. Nitin Tabib (@nitintabib) reported

    @youbroadband your services are horrible. Do you really even care??? Since the past few weeks your service has been PATHETIC to say the least. I have tried numerous ways to communicate my frustration for the horrible service that is almost non-existent.

  • devnanijayesha Jayesh Devnani (@devnanijayesha) reported

    @youbroadband World's 3rd class services Never use YB service and internet connection. They don't have staff to resolve connection issue. I requested to YB to shift my connection in mar-23 and still it is pending. They closed issued without any call or msg and enter false remark

  • kkbhutkar Kaustubh Bhutkar (@kkbhutkar) reported

    @youbroadband it has been almost 24 hours, connection is not working. I have raised service request but there has been no update on it.

  • avbarve A V Barve (@avbarve) reported

    @youbroadband Repeated disruptions in broadband service in Shaniwar peth, Pune Maharashtra. Please resolve the issue on urgent basis.

  • mandar198858492 mandar1988 (@mandar198858492) reported

    @youbroadband "Disappointed with @youbroadband's service. I returned my modem to their office, but despite raising a ticket, I'm yet to receive a refund. It's been weeks now, and no updates from their end. Can someone please help resolve this? #youbroadband #refundneeded"

  • PreranaPagar Prerana (@PreranaPagar) reported

    How could your service be affected for more than 4 hours almost every day in my area? How are you gonna make it up to us? Your executives do call when it comes to recharge but switch their cell phones off when service is affected. @youbroadband @ViCustomerCare

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