You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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arpit (@arpittib) reported@youbroadband @TRAI My internet has not been working properly for almost a month. Every complaint is being closed without resolution. Complaint No: 2026051404926 Please resolve the issue immediately or refund the balance amount paid for unused service. #YouBroadband
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Vandana Sai T (@VandanaNova) reported@youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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Pankaj Doshi (@doshipankaj35) reported@youbroadband Internet not working properly since last one month. No proper solution given. Please help ASAP
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Kaustubh Radkar (@KaustubhRadkar) reported@youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Ashish (@ashishmalik1) reported@youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???
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M4RKY (@M4RKY07) reported@scouttanmay @youbroadband Use gtpl bro , no one is reliable then gtpl in whole gujarat. Every other is just garbage.
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Hiru Raiyani (@RaiyaniHiru) reported@youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.
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Rakshit Bagga (@rtbagga) reported@youbroadband Fake service
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband i formally express my dissatisfaction with my YOU Broadband service. I am experiencing frequent disconnections and consistently slow speeds. Despite lodging multiple complaints, I have received no resolution or follow-up. Furthermore, local management has been entir
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Jignesh Sanotra (@Jigssy_Sanotra) reported@ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved.
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