You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Navlakha
(@NavlakhaVinay) reported
@youbroadband poor services. And irresponsible staff. It's been more than 10 days for shifting request and no action yet.
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Vandana Vallam
(@vnvallam) reported
@youbroadband today is the 7th day in a row the internet is cut off after 5 pm. Tired of continuous calls, complaints and follow-ups. Pathetic customer care especially for someone who is associated with your for a decade now. You are going bad to worse.
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Nirav Vavadiya
(@nvavadiya) reported
@youbroadband please help me to fix my issue
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Soham Chowdhury
(@SohamRenovatio) reported
Update : Ironiy the connection is back after a mind boggling tussle with the QoS of @youbroadband customer cares and local techs. Techs did not receive the call though. Funny.
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PravinG
(@pravinmg) reported
@vikramsathaye @youbroadband Pathetic services in pune...almost whole day net is down... All the time maintenance work is going on.... No response from customer services... No local support... One must avoid youbroadband connection if u r WFH
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Subhabrata Das
(@d_subhabrata) reported
@youbroadband such a pathetic customer service you have. It has been 3 days my internet is suspended due to migration from VI and there is no response from your team. Sab bhagwaan bharose. Pathetic
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Yash Yadav
(@YashYad36797403) reported
@vikramsathaye @youbroadband Same is the case with me. Got @youbroadband connection a month ago and have registered for complaints on majority of days of that month. Frustrated by their service and their excuse that yesterday was not a working day. 😡😡😡
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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DR ANAND SATHE
(@drapsathe) reported
@youbroadband SERVICE IS VERY PATHATIC NET CAN REMAIL DOWN FOR 7 DAYS COMPANY DID NOT BOTHER TO RESTORE AT ALL HORRIBLE SERVICE
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Rahul Shethia
(@RahulShethia) reported
@youbroadband my internet is not working since yesterday evening. Your customer care number is also not working as usual. Suggest a way out immediately as my office work is getting hampered.
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Alexandra JoJo
(@Winks93) reported
@nvavadiya @youbroadband Please fix for @nvavadiya for good customer service
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God
(@evolvedGod) reported
@youbroadband I was idea broad band customer and after migration my internet is not working from last 2 days. After continuous follow ups with customer care, still issue is not resolved. Ticket: 2021040121206 This is so frustrating.
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Shweta
(@shwetap23) reported
from
Hadapsar, State of Mahārāshtra
@consumerforum_ There r plenty bt my recent exp with @youbroadband. They delayed my request of change of add and I couldn’t use the Internet for 1 month, they don’t give complaint no’s when called at call Center. My money is wasted, now I’ve shifted to airtel.
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Soham Chowdhury
(@SohamRenovatio) reported
@youbroadband You guys are really shameless. You guys are just not customer centric at all. When it comes to money, you follow your policies and protocols, but during service the attitude changes to : Who the F cares ? I am going to advice everyone against using Youbroadband.
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