You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 2
Hyderabad, TG 1
Mumbai, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • S2576295 Sravani (@S2576295) reported

    @youbroadband it's been 5 days and internet is not working and no one is bothered at all to respond to customer queries and calls. And top of that you people are auto closing the complaint ticket raised in app within 24 hours without even actually contacting me or resolving.

  • surya_sunkara SSB (@surya_sunkara) reported

    @youbroadband Worst Service. I have been asking for Refund of Rs.750 since Many days several times over official mail id of @youbroadband & social media platforms. However, the company has no time to respond on this. Worst Experience with Service of @youbroadband.

  • okayabhishek Abhishek Chavan (@okayabhishek) reported

    Paid full connection fees for 5 months in advance to @youbroadband for urgent connection as they promised same day connection. It's been more than a week, everyday the agent keeps assuring it'll be up today! Terrible service, already regretting it.

  • AshishK92674229 Ashu (@AshishK92674229) reported

    @youbroadband I have DM you message. Plz check and resolve issue.

  • Sravani52576295 Sravani (@Sravani52576295) reported

    @youbroadband Thanks for the worst service. Do check your DM.

  • darshanbhatt1 darshan bhatt (@darshanbhatt1) reported

    @youbroadband what a service in surat you broadband.. yesterday (16/10/21 11 AM) stoped internet service and not started (17/10/2021 6:00 am)..

  • quotevishu Vishal Anil Ramaiya (@quotevishu) reported from Pune, State of Mahārāshtra

    The @youbroadband has not been working since Friday all they have been asking is more and more down time. Pathetic service for over last few months. #Pune @KondhwaTimes #Kondhwa

  • Hit_corruption sshah (@Hit_corruption) reported

    @aparanjape For Pune it is still 90s. Internet sucks and we probably have the worst internet for an "IT hub". Take @youbroadband for example. Horrible service.

  • Rahul06916575 Rahul (@Rahul06916575) reported

    @youbroadband since 11am yesterday internet was not working and you pushed the resolution time to midnight and now it's nearly 9am and I cannot access your website for raising a complaint and your app is also not working.please provide the details of why the outage occurred

  • 367Tichakule Sachin Tichakule (@367Tichakule) reported

    Congratulations @youbroadband to achieve 5 start rating for #bad services with zero customer satisfaction.what a bad service provide by @youbroadband don’t buy never @youbroadband plan.

  • pradeepbscg CEO of My World 🌍 🌎 (@pradeepbscg) reported

    @youbroadband my broadband is not working since 4 days raised a multiple tickets no one reached me and no one is providing a proper resolution, I request you to refund my money really frustrated with the service provided. 2021101300533 ticket number. 1493523 is the account number

  • najamraj najmuddin rajwani (@najamraj) reported

    Why is your service at Bandra West going from bad to worse? In the last whole week your service has been extremely erratic. Most of the time there is no service, and even if it is on for a few minutes it is very very slow.@youbroadband

  • AryanKaul99 Aryan Kaul (@AryanKaul99) reported

    @youbroadband Worst ISP. Doesn't even provide the desired speed. Pathetic Ccustomer support. Just keep begging for internet, they dont even give a S**T.

  • vabee Vaibhav Potdar (@vabee) reported

    @youbroadband pathetic support, 6 days passed after lodging complaint and Calling customer care, still no resolution, I am determined not to continue your services.

  • Rahul_Thosar Rahul Thosar (@Rahul_Thosar) reported

    @youbroadband I have sent a DM. Please check and assist. Also, request you to improve on customer service and acknowledgment. "I have fwded your number to concerned team and they will get back" is not a comforting answer when track record shows that no one gets back.

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