You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 9 |
| Ahmedabad, GJ | 3 |
| Vadodara, GJ | 3 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Mumbai, MH | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Patil
(@Patil_rohit_17) reported
@youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.
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Vimal Narola
(@Vimal_Narola) reported
@youbroadband @ViCustomerCare @TRAI You broadband Internet is not working since last 2 days. even after so many complaint filed. still no any resolution provided. Relationship No. :2123444 Request No:2025061503621
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Harshit Popat
(@HARSHITP16) reported
Pathetic service @youbroadband my internet is not working since yesterday afternoon. Already complained on the you broadband app yesterday, but no action has been taken to resolve the issue. The app shows "ticket has been already registered". #youbroadband
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DHANLAXMI VALANI
(@DhanlaxmiValani) reported
Regular connectivity issue being faced on a plan of 100 Mbps 12 months. No solution is being done to my problem. Use of SUPPORT NOW feature has failed to yield any result, so as registration of Complaint over Customer Care @youbroadband
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Struggling Struggle creator
(@SumitPoojara) reported
Plz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given
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Pratyush Mittal
(@faltoo) reported
@Value_100x Hi Vicky, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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Uma Parvathy
(@Gro_Wing_Up) reported
@youbroadband @youbroadband1 @VodafoneIdeaIN easily one of the worst Internet servicePs I’ve had the pleasure of encountering. Works only 15 days a month/month. Kudos on the consistent non-service! Keep up the horrible work!
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Pushkar Ambekar
(@pushkarambekar) reported
@youbroadband I have had no connectivity over the last 10 days and no amount of calling the customer care has helped. The assigned engineer doesn’t even answer the phone call. Your customer care people aren’t even giving me a timeline to resolve the issue.
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Pratyush Mittal
(@faltoo) reported
@rosh_shetty84 @Oza_Akash @screener_in Hi Roshan, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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Samyak
(@Samyak69544366) reported
@youbroadband poor service. I have made a mistake by trusting you broadband. request I’d 2023042207510
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Vishal patel
(@hvp0810) reported
@youbroadband Very poor service Very poor speed No solution from customer service and executive
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Chandan Bhadra
(@chandan_bhadra) reported
@youbroadband all your service people have weekly off on Sunday, What an innovative way to make digital detox of your customer.
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Vinay
(@_Vinay_More1) reported
@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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Chanakya Vaishnav
(@cjvaishnav) reported
@youbroadband why am I not able to access Binance on your network, despite the ban on it being lifted? Neither the app, nor the website works. It is accessible on all other ISP networks.
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Neeraj Joshi
(@neerajadjoshi) reported
@youbroadband @vodafoneindia Account : 1737087 Login ID: you0030 From last 15 me and my friend trying to connect with customer care & they are not solving the issue. we took this for our work only and internet not working . Please sort out as soon as possible.@youbroadband
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