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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 3
Pune, MH 3
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • HARSHITP16
    Harshit Popat (@HARSHITP16) reported

    Pathetic service @youbroadband my internet is not working since yesterday afternoon. Already complained on the you broadband app yesterday, but no action has been taken to resolve the issue. The app shows "ticket has been already registered". #youbroadband

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • AbhijitBrahme
    Abhijit Brahme (@AbhijitBrahme) reported

    @rajivkhushalani @youbroadband This problem of disconnection has occurred after a year or two, so I feel I should give enough chances to improve their services.

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband @Guj_LSA_DoT_MoC Either give a proper permanent fix or take your connection back and refund my money. @Guj_LSA_DoT_MoC

  • rajivkhushalani
    Rajiv Khushalanini (@rajivkhushalani) reported

    @AbhijitBrahme @youbroadband Idhar toh sir daily ka hai.. And even same day ticket is cleared and again maintenance se down ya disconnect.. Aap lucky ho ji

  • DhanlaxmiValani
    DHANLAXMI VALANI (@DhanlaxmiValani) reported

    Regular connectivity issue being faced on a plan of 100 Mbps 12 months. No solution is being done to my problem. Use of SUPPORT NOW feature has failed to yield any result, so as registration of Complaint over Customer Care @youbroadband

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

  • imhiteshmodi
    Hitesh Modi (@imhiteshmodi) reported

    @youbroadband Stop thinking about speed, think about continuing the service

  • nehalgandhi2001
    Nehal Gandhi (@nehalgandhi2001) reported

    @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • mktcool
    Manoj Tibrewala (@mktcool) reported

    @youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting

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