You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 3 |
| Sūrat, GJ | 2 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal patel (@hvp0810) reported@youbroadband Very poor service Very poor speed No solution from customer service and executive
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Jackson John (@Jacksonjohn79) reported@youbroadband internet down in the area (Chembur East) again. 2 times in a week, with no notification on the impact nor on the ETA. This severely affects Work From Home customers, what kind of reliability & customer service is being provided? Customers left helpless...
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a.k TRIPATHI (@akTRIPA41205700) reportedWorst service @youbroadband @TRAI I am chasing them from last Saturday but no one bothered to resolve it. Many mis commitment fake promises only regret for the inconvenience. Enough Enough. I lost my two days in office due to @youbroadband. ENOUGH ENOUGH.
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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Pratyush Mittal (@faltoo) reported@Value_100x Hi Vicky, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.
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pratik virda (@PratikVirda) reported@youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.
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Rushi Vachhani (@RushiBVachhani) reportedHow many complaints does it take for @youbroadband to actually care? Constant downtime, massive speed drops during business hours, and a customer support team that repeats the same empty lines. Absolute fraud. #YouBroadbandScam #ServiceAlert #WorstISP Planing for @airtelindia
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Om Patel (@Om09091) reported@youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????
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Jaydeep Kotecha ☀️ (@JayKotecha333) reportedYou people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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Prasad (@prasad_gujarat) reported@youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service
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chauhan sagar (@svc1992) reported@youbroadband your service is pathetic.... It's been 4 days.... My complaint is not resolved.... What kind of customer care service you provide... Neither ur connection works... Nor your service and mobile application....
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Struggling Struggle creator (@SumitPoojara) reportedPlz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given
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Vivek Sarwade (@viveksarwade) reported@youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund