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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Sūrat, GJ 2
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • VivekBarve3
    #Vivek #Barve (@VivekBarve3) reported

    @youbroadband Internet is down. Moble application is not working. Customer care executive is not available to talk on 9121291212. Please resolve the issue.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • unusualpunekar
    ashwinkelkar (@unusualpunekar) reported

    @youbroadband Hello. I have your internet connection in Pune. Erandwane. You service is horrible, no answers to our calls. The internet is down for 5 days. I am removing your device installed on my roof. I dare you to come and claim it.

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • faltoo
    Pratyush Mittal (@faltoo) reported

    @rosh_shetty84 @Oza_Akash @screener_in Hi Roshan, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.

  • MridulMishra
    Mridul Mishra (@MridulMishra) reported

    @youbroadband in last 15 days this is the 3rd time I am facing downtime.. Pathetic service by your local technical team...No response from your local office... 3rd class network and 3rd class team. I want to cancel my connection and want a refund of the remaining amount.

  • subodh2306
    subodh (@subodh2306) reported

    @ViCustomerCare @youbroadband Internet was on n off since last week. But last 2 days it's off . Worked 2 hours in noon today n again off . Complaint through app, voice with cc . Nothing done till now . Solve asap .

  • nirajde
    Niraj Desai (@nirajde) reported

    @youbroadband Pathetic service from You Broadband Surat location..My Internet is not working since more than one week..Even engineer is not responding..Appellate authority and customer care team is just giving fake assurances..My Ac no: 1230016..I have escalated multiple times

  • aamir_maas
    Mohammed Aamir (@aamir_maas) reported

    @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

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