You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Arshad Lk
(@arshad_lk) reported
@ViCustomerCare Your tech team is not replying everyone is seeing how is your customer service not even single call from you guyz even no one replied msg @youbroadband is sleeping i think
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Trusted Tricker
(@Trustedtricker) reported
@youbroadband you guys says that your service is very good..I don't think so because of my internet is off from yesterday and I also filed the complainant but they are only saying that we will fix it in 24 HR and it's done, today is the second day and I haven't get my wifi on...
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W s
(@WankhadaeS) reported
@youbroadband since last 3 days no internet ..today i have renewed it but not updated in app and worst thing no one is bother to attend issue.. made mistake by renewing it @TRAI
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Vipul Gujarathi
(@vipulgujarathi1) reported
Since a month my Youbroadband is not working and I have already lodged 4 complaints from which 3 complaints have closed without rectifying and 1 complaint is still pending. There is no response from nodal officer. Worst ever service.@youbroadband
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pramodamuddada
(@pramodamuddada) reported
Hello the worst internet ever @youbroadband @VodafoneGroup here comes the issue again this week. It’s been 8 days wow and not even one customer service is answering and the technicians/engineers are useless. Guys why don’t u start a name “cheatingband” instead of youband.
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Trusted Tricker
(@Trustedtricker) reported
@mayurpatel7296 @youbroadband Same don't know what they are doing 😡,I think that I paid 10k for only no internet, always they says that issue from ahead and will do the fix in 24hr now it's second day today and still I haven't got net😡
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patel mayur
(@mayurpatel7296) reported
@youbroadband From past two days schedule maintenance were going on... now there is no maintainnce although connection not working in #surat #Gujarat ... No support from customer care. Is @youbroadband extended this 2 days in my plan. #youbroadband
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Pavan Jaju
(@PavanPJaju) reported
Hi @youbroadband, you guys have the worst support. No one bloody cares if internet is working fine. From last 2+ months issues are prominent. On daily basis. & when asked for extra days they say talk to customer care. Customer care says their team will check & let me know. Ctnd.
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Jitendra soni
(@jitu188) reported
Hello @youbroadband , Since last evening I am not getting internet in my broadband connection. My area pin code is 400610. Please update me if any maintenance is scheduled in my residential area and when will internet service be resumed?
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Nikunj Joshi
(@npj008) reported
@GTPLHathwayLtd I am facing internet connectivity issue since last 6 days. Your team is not addressing it. I had switched from @youbroadband due to poor customer support only, but now I feel they were much better than you!!!! Cust Id: ftth67_nj #gtpl
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Manoj Singapuri 🇮🇳
(@manojsin) reported
@youbroadband Net Speed is crawling in Surat ! Despite a 150 Mbps Connection, getting not more than 0.9 Mbps :-((( Whats the problem ???
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Brijesh Koshiya
(@BrijeshKoshiya) reported
@youbroadband No Compensation For Days In which Internet Not working By Companies Fault , And No Add On Days For Days without Internet ?, I have been Suffering From No Internet Since 4 Days
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JD
(@jaimindesai30) reported
still nothing has been recieved from you. Customer care executive has only one thing to say i.e. it's in process & you will receive it soon. It's been more than 45 days already and still no refund has been recieved. Very bad service being provided compared to peers @youbroadband
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Sagarkumar Jain
(@sagarjain102) reported
@youbroadband worst customer service for internet connection in Pune. Highly disappointed.
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11Cart.com
(@11Cart_com) reported
@youbroadband Wrost Service by You broadband made a compaint on 17 May Since 3 days They are just visiting and not resolving the issue Request no 2022031704683 @vodafonein1
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