You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Dhruv
(@Dhruv_jh) reported
@youbroadband Hi, For the past 1 month, my internet hasn't been working and yet after writing multiple emails about it, I didn't get a single satisfactory response regarding my issue. Moreover, calling the customer service, nobody ever bothered to answer my calls.Why is that? (1)
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Sandilya
(@Sandilya_Ch) reported
@youbroadband i raised a request on 7th Aug till now there is no response from your team and just feedup with your worse service, i truly recommend others not to use this broadband
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Suman Srivastava
(@suman7) reported
Getting terrible service from @youbroadband Thinking of shifting to a new internet service provider. Any suggestions on which provider offers the best service in the Bandra area?
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Mukul D
(@HerrDrunkie) reported
This @youbroadband actually used to be very good, then @ViCustomerCare took over.. and its now the absolute worst company ive dealt with lately,
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Amit Kansara
(@Amty27) reported
@youbroadband I have restored my sevice with YouBB a month back but since then everyday I have faced connectivity issues link drops multiple times almost 3-4 time in 1 hour. Complained so many times but ticket gets automatically closed stating it is resolved. But problem persist.
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
if your employee sit ideal for 3 days, will you agree for that @youbroadband @youbroadband1 your customer care executive and technician do not have commonsense.
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Akhilesh Moghe
(@akhileshmoghe) reported
@youbroadband It's been 2 days, I have raised complaint about internet connectivity, there is no update from @youbroadband , the person assigned to the complaint is not picking up the call, this is terrible #customercare.
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Ketan Joshi
(@jshketan) reported
@youbroadband what pathetic customer service. My broadband connection is down for past 5 days and none of your executives and area managers are responding. Escalated to nodal poc, no response.. No ETA. Office work getting affected.. Negative stars ✨ for your service..
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband -Undoubtedly the worst platform of #Vodafone. The internet has been down for the last 6 days. The agent says they have escalated the issue on every call(7 calls so far). They don't reply on emails or accept complaint via app. #Pune #youbroadband @consumercourtin
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Rahul P. Bhojani
(@RahulPBhojani1) reported
from
Rājkot, State of Gujarāt
@youbroadband network is very poor and not good service
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband 1. Internet service is down for last 3 days. 2. Customer service call is out of order. 3. Complaint registration on the app is not working. What should we do?
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Yash Pawar
(@pawary6) reported
Very poor service from @youbroadband. No response from the engineers. #youbroadband #Pune
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Kunal Dhami
(@kunaldhami) reported
@youbroadband your ios app is not allowing to create complaints. Internet is down, how to reach ?
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Mukul D
(@HerrDrunkie) reported
Precovid times @youbroadband would have a working app to report downtime, speed issues.. you log a complaint, boom someone calls you in 15 minutes.. now you’re lucky if someone calls you in 2 weeks, esp in Pune
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gaurav mevada
(@GMevada) reported
@youbroadband Hello team, My wifi is not working for last 4 days. My username is: gauravmrjt I had filed a compaint#2022081309483 I had multiple followups by calling Mr. Sameer and Mr. Shailesh Talavia. They ade giving silly reasons that it can not be fixed due to rain. Help me
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