You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Ninad (@ninadacharyap) reported@youbroadband I have been talking to supervisors for my internet not working and supervisors HANG UP THE CALL while talking to you!! Absolutely pathetic customer service and there’s no resolution to any of my complaints. Is this how you treat customers??
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hem chudgar (@hem6693) reported@youbroadband I have raised ticket 2 days back and also called customer care 4 times in 2 days. All my calls were answered with one word- "Issue will be soon resolved on priority" and is not prioritised since 3 days. Such a pathetic service. Please look into this asap.
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Canopus (@Udaxq) reportedThis channel seems defunct like your service @youbroadband . For three weeks running, your so-called broadband has not worked for 24 hours at a stretch not even once.
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Dharmin Shah (@dharminshah8998) reported@youbroadband still how many more days do you need to solve a small issue. It has been already 5 days since internet in my locality is down and the only response I am getting is “ Sir we will get the internet up and running soon” . Please define “soon”
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Sashankh (@leosash) reported@youbroadband Hello. Net down since Monday. Customer Id: 961516. Pls help.
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tapaswi patnana (@tapaswipatnana) reported@ViCustomerCare please tell me one reason to continue to use your broad band services. @youbroadband i have issue from many months please resolve it for god sake. @TRAI please look into it.
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aman akhtar (@amanakhtar90) reported@youbroadband They are fraud. They take your money and do not even install their setup and also they don't return your money. This is how they make money. Their customer support staff is also unprofessional and not cooperative.
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Satya Tej E (@esatyatej11) reported@youbroadband companies like this are unfit for customer service. One person name Vishwanadh in Hyderabad took money from me and after that got to know that no feasibility, when i am askig money he have spoken badly and disconnected the call. I hope you are unfit for customers.
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prashantprajapati (@prashantprajap6) reported@youbroadband sucks big time. Every 3rd day they have maintances issue for 2-3 hours, no consistent speed, I have opted for 60 MBPS plan but most of the time its 50, though I have paid for 60. Called customer care about both the issue they said we will look into thia and its same
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Siddhartha Poddar (@siddharthapod) reported@youbroadband pathetic service. Even after registering complain, no solution for 4 days
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Anirudh Harde (@anirudhharde) reported@youbroadband Do You Guys Really Care for The customers... IS THIS A JOKE? REALLY NO ONE RESPONDS THE SERVICE PEOPLE BLOCKS THE NUMBERS? SCAM GOING AROUND NEED TO COMPLAINT TO TRAI OR WHAT?
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aman akhtar (@amanakhtar90) reported@youbroadband They are fraud. They take your money and do not even install their setup and also they don't return your money. This is how they make money. Their customer support staff is also unprofessional and not cooperative.
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mankodiya ravi (@MankodiyaR) reported@youbroadband i have still not received by deposit back its been 3 month since i have cancelled my internet!!pathetic customer centre ! no body respond!! Trying since 2 months!!
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Alok Upadhyay (@ayupadhyay) reported@youbroadband most unethical and unprofessional tech and backend support. No response from last one week and connection is down. No response on mail as well. You should stop providing such pathetic service and stop harassing customers
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Anupam Chomal (@anupamchomal) reported@youbroadband my net (1781359) is down for 8 days now. Why? Because your engg didnt route the cables properly and led to fire hazard. Can you not reroute the cables in 8 days??