You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 7
Ahmedabad, GJ 4
Mumbai, MH 3
Vadodara, GJ 3
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
Bengaluru, KA 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • NGR_blr NGR (@NGR_blr) reported from Bengaluru, State of Karnataka

    @VodafoneIN Hello, I have been calling your customer service number 9121291212 every day. They are clueless. All they say is they have escalated to backend team. Please suggest how to seek refund for all the days of no service. @jagograhakjago @youbroadband #youbroadband #vodafone

  • GautamMahtani Gautam Mahtani (@GautamMahtani) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband no internet since Sunday. Have made complaint thru the app but no engineer has come in 4 days. Both the engineers phone is either switched off or busy. No response to text messages too from them. Customer # 1661012

  • tnvsekhar tnv sekhar (@tnvsekhar) reported from Khanna, State of Punjab

    @youbroadband @jagograhakjago @TRAI I haven’t received any update even a courtesy call @youbroadband to check the complaint status

  • rsagravat Chowkidar Rajesh Agravat (@rsagravat) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband can you fix my internet which is literally harassing me since month. Your service is already pathetic in the region.

  • sharanchawda8 Sharan Chawda (@sharanchawda8) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband hey , I have a 60mbps plan , still my ping avg is 60ms to 70ms.... My upload speed is less then 8-10mbps avg , I am from Gujarat , Vadodara .. help me please ..for gamers is very high ping

  • AlexChristie199 Alexander Christie (@AlexChristie199) reported from Vishākhapatnam, State of Andhra Pradesh

    @youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042

  • lalit_ak Lalit Kandalgaonkar (@lalit_ak) reported from Pune, State of Mahārāshtra

    @ronak_sh1 @youbroadband @VodafoneIN As long as a #shittygroup named @VodafoneIN controls them it's bad... Every now n then broadband goes down, cables get cut. Ridiculous.

  • sharanchawda8 Sharan Chawda (@sharanchawda8) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband feel the shit u going through when your broadband gets technical problem on Saturday afternoon and now u have to wait till Monday to get it repaired because "you broadband" don't serve services on Sunday... I'am gonna miss the most awaited GoT s8e1 @GameOfThrones

  • IamAnujKulkarni Anuj Kulkarni (@IamAnujKulkarni) reported from Baner, State of Mahārāshtra

    Pathetic experience by @youbroadband. Facing internet issues since 22nd April now. When the engineer attends the request, it works for 1-2 hours & then it stops working again. I have recharged a prepaid plan on 20th April. But I am not getting the service. My username: anuj1103

  • ChetanS82565668 Chetan Solanki (@ChetanS82565668) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband what a pathetic service,! No one cares if our internet connection is not working . No answer . No one is bother to answer or attending registered complaint. What to do . Fed up with @youbroadband. I suggest no body should go for you broadband . #pathetic #hopeless

  • IamAnujKulkarni Anuj Kulkarni (@IamAnujKulkarni) reported from Baner, State of Mahārāshtra

    @youbroadband Thanks for your reply, but from last one week, I've been experiencing very poor service from YOU Broadband. 7 days of my prepaid plans were wasted, because I was unable to access internet during this period. Internet is still down at the moment.

  • lohithchalam Lohith K.S. Chalam (@lohithchalam) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband : it's been more than a week and my broadband issue is not resolved. Please let me know how to escalate and get it resolved quickly.

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband i would like to disconnect my broadband connection. My account #1303829. Please help me with the procedure to get it done.

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @nosceteipsum @VodafoneIN @youbroadband I've applied for disconnection.. They don't respond.. Cheap service provider

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband no buddy is answering the phone at Mumbai office.. I want to disconnect from your service. Help!!!

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