You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 8 |
| Vadodara, GJ | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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vasim
(@vasimbaig2) reported
@youbroadband such pathetick service it's been 5 days my network is down there was outage mention over the application. Teletcaller agent not helping nor his senior stating cannot escalate issue. They are working on it even though I hv already raise request sent email to care
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Pratik Sinha
(@prtksinha) reported
@youbroadband @VodafoneGroup I have been complaining from your app since last 6-7 days regularly regarding speed issue for my internet and everyday I raise a complaint it gets automatically closed from your end without resolving it.
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Priya Chocky
(@PriyaChocky1) reported
@youbroadband This is biggest joke I have ever here. I have been complaining from a week but no body responding to my complaint
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Renju Mathew
(@RenjuMathew9) reported
@youbroadband Are you guys ever gonna fix an issue? It's been over 2 weeks I have lodged a complaint and there has been no fix!I have written to the nodal officer, called up the call centre atleast 5 times, raised an issue on the app!Can someone atleast call & lemme know the ETA?
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Jagdish Panpalia
(@jagz_23) reported
@youbroadband Me along with 20 other connections in my apartment are facing connectivity problem frm past 2 days. Today is the 3rd day n all i get to hear frm ur customer care is “we are working on it” Do you value your customers with service like this?
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Bipin Patil
(@s7_bipin) reported
Dear @youbroadband , your service is very very bad. A third class service provided by you. Dear Vodafone Idea @ViCustomerCare , you must have to wind up your business from Broadband . This is not your cup of tea.
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vasim
(@vasimbaig2) reported
@youbroadband senior agent stated I have been using bb which is intermittently but he denying ...ihv sent several emails to care but no action taken ....if you cannot resolve my issue refund monthly rechargeable amount which I did recently ...I will swich to another service
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akshay
(@aksh3) reported
@youbroadband I have been writing and calling your call center from 22nd May still no resolution. Internet is down from 18th May. @vodafone
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Praveen Parvataneni
(@parvatanenip) reported
@youbroadband To the Concern Officer, I have raised my complaint 28 days back still issue no yet resolved. My “Relationship No: 1980534”, Mobile No: 9985591999, If you are unable to resolve my issue, please provide me the Nodal officer contact details.
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Akshay Joshi
(@akshsyjoshi07) reported
@RiteshC92852200 @youbroadband The service is very bad.... I faced similar issue in pune few years back. Would never recommend @youbroadband to any one.
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Aniket Warty
(@funandlearning) reported
@youbroadband What pathetic service you guys have! DAILY frequent disruptions in connectivity for over half the day! Wow! Never seen such ****** broadband service. Kindly refund my money, which you take 3-6 MONTHS ADVANCE!
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Prakash Jakune
(@prakashsj2010) reported
@youbroadband can you update status of request no. 2021060122119. Your customer care don't have this request in their records. They are ready to loose customer but not ready to support. I can see this req no in your great app.
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Ritesh Chaudhari
(@RiteshC92852200) reported
from
Lal Darwaja, State of Gujarāt
@AtulKal29313903 @youbroadband Indeed..even their customer care executive don't know how to talk to customers.
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Rahul Jain
(@maerahul) reported
@youbroadband Pathetic service, pathetic customer support. Raising complaint everyday for poor connectivity. No action yet.
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Aniket Babhulkar
(@AniketBabhulkar) reported
@youbroadband I am facing issues with my internet connectivity from last 2 days. I am not able to raise any complaint for this issue. Also their is not any proper response from customer care. My account no is 1922954. Seems like you customer care service is not helpful.
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