You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 8 |
| Vadodara, GJ | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband Still no one has contacted to resolve the concern, my broadband is due for a renewal so stop sending me emails and notofications and first fix the problems👎👎👎 never have seen such a horrible service provider. Been almost a week now.. and counting..
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Chetan W
(@ChetanW15) reported
@youbroadband - I have unregistered my account from past 120 days, your staff have collected router but still my deposit chq is pending, every time i call customer care they say you will get in couple of weeks. Please update me on my deposit refund . Userid - chetanw12
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Internet Awareness
(@internetawrness) reported
@youbroadband They already issue my check yesterday but it tooks 20 days to issue.. That's my problem.
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Arvind kumar yadav
(@Arvindmech303) reported
@youbroadband worst service provided. From past 4days we in contact with ur customer care to resolve connectivity issue, non of your team has contacted. In your website you state real time tech support.pls don't say that & cheat ppl.your CC team is too worst. CL no 2022020600433
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband Still haven’t heard from anyone, I also contacted your service head in ahmedabad, named - Kaushal. He is also not helping, I dnt understand who do I need to contact get service at this company? Useless and pathetic experience. I’d not recommebd this BB to anyone, I’l cancel too!
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prasad
(@prasad244) reported
@youbroadband There are several complaints given for non- working of my internet connection since 10 days.there is no response and very lethargic customer service and technical support.If you dont want to support then pls refund my recharge amount Account no:1730896 ,Hyderabad
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Manish SHAH
(@ManishShah2019) reported
@youbroadband Not sure which type of technology You broad band is using.Broad band is not working since last night and no one in the call center knows that service is down. Given that kids school in online and people work from home, how lethargic services looks like..
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Rahul Bhatia
(@rahulgbhatia) reported
Its third day no update from @youbroadband Very poor service.
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Daksha Agrawal
(@daksha_agrawal) reported
@ViCustomerCare Your technical support is also very Worst in nature nobody will replay properly..#vodafone #youbroadband
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SahilPotdar
(@SahilPotdar7) reported
@youbroadband I expect to be compensated for all the down time. I am paying for 24 x 7 internet, not for few hours every day. So payment should be refunded in proportion.
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Raman | ರಾಮನ್
(@ramansv710) reported
@KashyapSagaram @youbroadband Speaking in Hindi with customer in care is a big menace. Hindi speaking people working in call centers are like those illegal immigrants recruited based on language.
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Ashish Nijhawan
(@ashishnijhawan) reported
@Mohitrawal33 @youbroadband Useless support @youbroadband - we should all retweet each other’s. These guys are not doing anything
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Jigar Trivedi
(@JigarTr36329867) reported
@youbroadband services for resolving Internet connectivity issues is worsening,no one cares for customers in this scenario of online learning
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Nayan Marathe
(@nayanmarathe10) reported
Hello @billdesk on 4th Feb at 10:54 PM I did a transaction of 2697 INR for Youbroadband from my HDFC account through @Paytm UPI. The amount got deducted from my bank account but it never reached the merchant (@youbroadband )
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Ashish Nijhawan
(@ashishnijhawan) reported
@youbroadband Reminder #5 #pooryoubroadbandservice . Ur service is pathetic. I want refund
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