You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 6 |
| Pune, MH | 4 |
| Thāne, MH | 1 |
| Hyderabad, TG | 1 |
| Nagpur, MH | 1 |
| Mormugao, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun sharma
(@Arjunsh07252488) reported
@youbroadband my Relationship no is-1472986 my internet Stop last 4 days and i complaint my technician and customer care but no Resolution please look into the matter🙏
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Pravin Laxman Badhe
(@PLBadhe) reported
@youbroadband youbroadband your service gets very pathetic day by bay.I raise a complaint yesterday at morning 10 a.m. since today right now I am continuously follow with your call centre service they are dribbling me with each other. your team is spoiling your brand name
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Mohit Rawal
(@Mohitrawal33) reported
@TRAI @youbroadband My internet is down and no one helping, I’m working from home and YOU is the worst internet. No one answers, no one shows up to help, worst nightmare.
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Sudeep Doshi
(@doshisudeep) reported
@youbroadband its been about 5 months since surrendering your modem, but haven’t received the refund deposit yet. Your customer care, Pune office, Pune head,all have stopped responding. In addition, you keep on spamming with renewal/return of modem. Atleast stop spamming.
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Amrit ****
(@amrit_poon) reported
@youbroadband Hi. My broadband services have been down for almost 24 hours and not even customer care has an ETA. Can you please provide an ETA for services to be resumed?
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himanshu rai
(@himanshu3393) reported
@youbroadband worst in the market #people #vodafone #IDEA Since 7 days my Internet is not working and no one has addressed the issue Every time you call they will say we have escalated but god knows to whom they are escalating No one is picking up call All **** at one place!
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En Vague
(@SahilPatki) reported
@youbroadband Do you guys even have people working on the ground or just in the call centre . My issue has not been fixed for 3 days
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund ofvthe router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund
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imtiyajali saiyad
(@ImtiyajSaiyad) reported
@youbroadband Don't get you connection, because it drops everyday and complains everyday, and the speed is so low that 2g network is remembered. Repenting by giving 3 years money advance.
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Mohit Rawal
(@Mohitrawal33) reported
How many times one has to complain? To get services at this company @youbroadband @consumerforum_ no one is helping my internet is not working, company cheated, providing no services after taking monies, pls take strict actions
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Sham Waghmare
(@Sham_Waghmare) reported
Dear @youbroadband your services in #Pune have detoriated significantly over last 15 days, i am planning to port out to other service providers once my current subscription runs out and your on field engineers are inaundated with hundreds of customers facing outages. CC: @TRAI
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband @youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund ofvthe router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund
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imtiyajali saiyad
(@ImtiyajSaiyad) reported
@youbroadband Don't get yu connection, because it drops everyday and complains everyday, and the speed is so low that 2g network is remembered. Repenting by giving 3 years money advance.
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund of the router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund issued
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Ashish Narendra Gotephode
(@AshishNGotephod) reported
@youbroadband I have raised TT 2022101213064. Since 7 days no internet. Customer care and engineers are just stalling. Even Nodal/ Grievances officer can not resolve the issue. Such a pathetic service. #3rdclassYouBroadband
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