You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 10 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Mumbai, MH | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband Internet not working. Impacting Work From Home. Please help
-
Constance
(@constancio0787) reported
from
Pune, State of Mahārāshtra
@youbroadband Dear Team, Request your support. The net service was working fine but got disconnected and it is very very important for my work. I know these are difficult times. But really need your help on this. Pune Fatimanagar.
-
Atharva Gajelli
(@AtharvaGajelli) reported
from
Mumbai Suburban, State of Mahārāshtra
@NehaLad12 @ankit45u @youbroadband @HathwayBrdband I use hathway,and trust me i just tweeted about worst speed given by hathway! Just don’t go for it save your money and try Airtel or Tata sky. :(
-
Aishwarya Harsule
(@ARHarsule) reported
from
Pune, State of Mahārāshtra
@youbroadband Hello team, it's been a week now that your service is unavailable. I have raised a complaint every single day. You can check the account, hra_242. Please help and get the network back up... Since was under @VodafoneIN banner, we trusted it. It is letting us down.
-
Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
-
Hardik A Bhavsar
(@HardikABhavsar1) reported
from
Valsād, State of Gujarāt
@youbroadband It is regret to inform you that without my prior permission M/S Youbroad band, Valsad (Gujarat) has given connection to others from my power supply. The details are available in my mail which I did on 02nd may 2020 to your customer care mail I'd.
-
Meghan Dilip Pradhan
(@MEGHANPRADHAN) reported
from
Lal Darwaja, State of Gujarāt
@DhyeyPradhan @youbroadband I hope you will get quick solution from them. As they have started their Customer Support back again. Contact on 91212 91212
-
Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
-
Sunil Kothari
(@sunilpk) reported
from
Pune, State of Mahārāshtra
@youbroadband REMINDER No response yet...My broadband connection not working for past 4-5days A/c 1808067. Complaint lodged thro' App gets closed without any action. Suffering a lot as working from home. Pls resolve urgently.
-
Swati Sangvikar
(@swati_sangvikar) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband WiFi not working properly since last two weeks. Your technician calls and asks about the problem. Doing nothing to solve the issue. Please help.
-
kunal oswal
(@kunaloswal94) reported
from
Pune, State of Mahārāshtra
@youbroadband Since past 21days Bad Network no engineer to fix up issues no reply on mail use the app they say but it always says no engineer in your area work on your internet network firs #nointernet #lockdownextension #worseinternet
-
Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
-
Neil Dalal
(@neildalal22) reported
from
Bagodara, State of Gujarāt
@youbroadband Internet is not working from yesterday in Shyamal area of Ahmedabad, Gujarat and your customer care in not responding after holding line for 1.5 hours. Please solve asap as internet is very important in this lockdown period.
-
Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband Account 1318197. No network. Please fix soon. Impacting Work From Home