You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 7
Ahmedabad, GJ 4
Mumbai, MH 3
Vadodara, GJ 3
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
Bengaluru, KA 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband i would like to disconnect my broadband connection. My account #1303829. Please help me with the procedure to get it done.

  • iMRasmiranjan_ Rasmi Ranjan pradhan (@iMRasmiranjan_) reported from Mumbai, State of Mahārāshtra

    @youbroadband @VodafoneIN It's my humble request to resolved the issue as soon as possible. Please provide a TAT for the same.

  • nihar2511 Nihar Soni (@nihar2511) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband I have been requesting a service in your app since there is no other way to post a complain about the most pathetic service you guys are providing. Your people complete the service from their end without even fixing it. Your Vadodara city service is horrible!

  • AshokGujarat Ashok Sharma (@AshokGujarat) reported from Sūrat, State of Gujarāt

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • rsagravat Chowkidar Rajesh Agravat (@rsagravat) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband can you fix my internet which is literally harassing me since month. Your service is already pathetic in the region.

  • nikss_paradva Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, State of Gujarāt

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • IamAnujKulkarni Anuj Kulkarni (@IamAnujKulkarni) reported from Pune, State of Mahārāshtra

    @youbroadband My YOU Broadband connection is still down. I am not getting services which I paid for since 8 days now. If it doesn't start by 7 pm today, I will have to take this matter to Consumer Court or @PuneCityPolice .

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @nosceteipsum @VodafoneIN @youbroadband I've applied for disconnection.. They don't respond.. Cheap service provider

  • IamAnujKulkarni Anuj Kulkarni (@IamAnujKulkarni) reported from Baner, State of Mahārāshtra

    Pathetic experience by @youbroadband. Facing internet issues since 22nd April now. When the engineer attends the request, it works for 1-2 hours & then it stops working again. I have recharged a prepaid plan on 20th April. But I am not getting the service. My username: anuj1103

  • avibagde31 Avi_Bagde (@avibagde31) reported from Pune, State of Mahārāshtra

    @youbroadband we are using ur service from Nov ..... But my review about services are really bad.... Last month net was closed in day time four to five days. this month also it was closed for around 7to 8 dayz my use I'd kh2766... We woke in night n now it is close...bad service

  • Vaid3hi Vaidehi Naik (@Vaid3hi) reported from Arun Arekar -residence, State of Gujarāt

    @reliancejio ‘s jiofi coming to my rescue while my prepaid connection with @youbroadband fails to work! Trying to get in touch with the customer care department but all they have for me is a complaint number! Need a fix ASAP! My work is suffering due to your inconsistency

  • Anonymo9892 Anonymous Me (@Anonymo9892) reported from Mumbai Suburban, State of Mahārāshtra

    @youbroadband no buddy is answering the phone at Mumbai office.. I want to disconnect from your service. Help!!!

  • jnu_saurav Saurav Suman (@jnu_saurav) reported from Pune, State of Mahārāshtra

    @youbroadband User - agarwal032 , Location - Pune. Can you guys please check this why your ******* internet is not working again and again and also why your ******* call center number is not working '9121291212' again and again.

  • ktn_2714 Ketan Chopda (@ktn_2714) reported from Lal Darwaja, State of Gujarāt

    Worst service provided by You broadband @youbroadband @VodafoneIN . Payment done on 11 april. But still we are just waiting.

  • AlexChristie199 Alexander Christie (@AlexChristie199) reported from Vishākhapatnam, State of Andhra Pradesh

    @youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042

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