You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 4 |
| Vadodara, GJ | 3 |
| Mumbai, MH | 2 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Atul
(@Atul83598414) reported
@sumanthb4u @youbroadband No vision....Now YBB disconnected 20Mbps plan , where we have paid annually. They are charging for 100Mbps & giving 20Mbps at present. No upgradation for existing clients....Worst CXX.
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Dr. Bhawna Madan
(@BhawnaMadan4) reported
@youbroadband @youbroadband1 The issue got resolved.
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Raj Kumar
(@contact2rkp) reported
@youbroadband you service us third class. You don't have right to run a broadband organisation...
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Atul
(@Atul83598414) reported
@youbroadband - Very disappointing service....No resolution for plans as well as Wi-Fi connectivity. Huge TAT to resolve the issues. Every week facing connectivity issues 3-4 times in a Nashik...WiFi Down Yesterday Evening, Today Morning & no updates on resolution.....
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Atul
(@Atul83598414) reported
@sumanthb4u @youbroadband Same issue faced...No use of the Nodal & Appellate Team of YBB...They believe on system based clouser only
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GURU
(@guycalledguru) reported
.@youbroadband internet is down since afternoon. Has happened twice in the last 4 days. No response to the complaint was raised without any heads-up and ETA for resolution.Such pathetic service given by you. You just extending rectifying time resolve this issues ASAP.
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Dr Pinky Choksi
(@Pinksworld123) reported
@youbroadband @TRAI @GoI_MeitY Yes. It's been done for now... Assigned team worked well. Hope for the same service in future
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Daxesh Laiwala
(@DLaiwala) reported
@youbroadband @joshikan Sir mr.joshi many times provide you details but no action from your side. Your working like government departments not professional approach and not working like private company. All your promise are bullshit
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Rohit patil
(@patilrohit83) reported
@youbroadband I'm new customer from day 1 after installation no internet connection for past 6 day's. Filed complaint on 18 July and today is 23july. Yet not resolved issue. Nice way to treat new user. @youbroadband @youbroadband1
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Dr. Bhawna Madan
(@BhawnaMadan4) reported
Absolutely irresponsible behaviour from @youbroadband1 @youbroadband. In powai, , eve, just making excuses for transfer of wifi connection from one flat to the other evn in the same building. Never use @youbroadband , they are still in 1960s and works with that speed only.
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Tanaya
(@Tanaya73456722) reported
@youbroadband I’ve been trying to get in touch since yesterday and nobody is returning my calls! You’ve taken my money promptly and is this the customer service you offer?!
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Chauhan Ashish Singh
(@Aashish_zac) reported
@youbroadband See the dm all info given . Please take appropriate actions. The Wifi is down since last two days
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Pa!a$h🦅
(@eventspeculator) reported
@youbroadband @youbroadband If I don't get it fixed tomorrow, I want instant refund/I am filing a consumer grievance with complaint of harassment from your company.
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V RAMA VINEETH
(@vineeth_rama) reported
@youbroadband 1/2 You broadband doesn't care should be your name. Services are down and will take 24 hours to resolve and the service person is damn arrogant in telling the same. With such people in the service team, please don't expect to grow.
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Chauhan Ashish Singh
(@Aashish_zac) reported
@youbroadband Poor customer service no one picking up the phone who installed the connection . Since last two days the wifi is down and contact no of both your employees are switched off . Registered the service request through app as well .