You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Pune, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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StoneCold
(@StoneColdMamu) reported
@youbroadband @MirrorPune @ConsumerReports Its been more than 22 hours now that the internet is down. All I get to hear is that the "Backend team will give you update".... What will I do with that update? When is the internet going to be restored?
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Mohan Rajana
(@mohanrajana) reported
@youbroadband No connectivity since yesterday morning and complaint still pending. Atleast letting us know the problem will help make alternate arrangements.
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Yogesh agarwal 🇮🇳
(@agarwalyogesh97) reported
@youbroadband my internet is not working since yesterday afternoon, account number:2108296. Even after renewal l, it's being 24 hours, and still showing no internet connection, even the customer care are not responding despite contacting them. Please look into it... (1/2)
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Ravish Kumar
(@ravishkumar425) reported
@youbroadband still issue not resolved against complaint No: 2022093008887 reported on 30th Sep, neither there is any clarity from you, every time customer care people says that they have escalated the issue. Is this the procedure you follow against customer complaint @ViVodaidea
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Ashish Rathi
(@AshRathi) reported
@youbroadband Day 5. No resolution. No contact from your technicians!
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Sameer
(@Sameer94229899) reported
@youbroadband no internet connection from Monday evening onwards even after complaining problem is not solved kindly resolve the issue as soon as possible Account no:1586154 Contact:8374633896
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Nimish
(@Nimish56775254) reported
The two guys which came to renew my plan in my house have not once received my call after payment was done just doging is this how you treat your customer @youbroadband just take money and run away
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Suhas Shah
(@SuhasSh28640653) reported
@youbroadband service is down net not working from 4 days compalint given no one attended worst service from team and customer service center care team complain no - 2022100406995. Please arrange call back9822089359#called Custer care suraj tadvi but no solution
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mangesh
(@KelaMangesh) reported
@youbroadband Initiate my refund never service from first day onward refund my full amount and surrounding my BB i never happy with speed and connectivity. Bad commitment by brand you broadband. I am from Aurangabad 431001
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Gorijavolu Dileep Kumar
(@gorijavoludilip) reported
@youbroadband I lost my mobile number 9676171643 and tried to update 9929921229... connected with the branch and connected with the customer team simply they suggest no option to update....here the only option is to disconnect the Youbrodbrand services right.
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Nimish
(@Nimish56775254) reported
Having very bad experience with @youbroadband I have renewed my plan on 25 September and paid 2134 rs for a plan which was valid for 5 months as told by their technical guy after payment no message was send to me nor the mail of successful transaction just money was deducted.
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SAI VANDANA 🍀🕊️😇
(@vandudgreat) reported
@youbroadband After power cut, the network signal light is not turning on, it shows connected but no internet access. It's been 1 day and the network issue arises. Please help.
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srirangapurinikhil
(@nikhilfr98) reported
@youbroadband worst service ever,los issue again and no proper response,resolve the issue asap in vanasthalipuram area
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Sunil Chandurkar
(@ChandurkarSunil) reported
Dear @youbroadband @VodafoneGroup @ViCustomerCare I took YOU UNLTD 200 Mbps 12 Months n there is no internet since 10-15 Days. It shows internet connectivity on my router but NO internet. There must be alerts at your end for high-end customer to ensure it works always.
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Yogesh agarwal 🇮🇳
(@agarwalyogesh97) reported
@youbroadband this is the worst service i am experiencing, even on regular basis i am facing difficulty with internet speed since last 4-5 months, and the worst part is the customer care doesn't care about it.
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