You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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RUCHIR BHAVSAR
(@RUCHIRBHAVSAR) reported
@youbroadband , @TRAI Hi you broadband team, Please refund my diposit money is it is more than 5 years gone & so many times i requested over the customer care but no action taken against it My login ID 9033451515, & my contact number 8866266140
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Adarsh Tiwari
(@itsadrsh) reported
@youbroadband my internet is not working since 24-05-2021 07:30 without any reason/notification, Pls take an immediate action asap. Employees in your Dindoli (Surat) office are just ignoring me. My account no. 2079868
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Monomit Kar
(@monomit) reported
@youbroadband my broadband is not working since 18.05.2021. After so many follow ups also no action was taken. Kindly expedite.
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Roshni Sethi
(@RoshniSethi3) reported
@youbroadband Today is Day 11 of no service and no resolution. Pathetic service. And to think I've recommended you'll to atleast 10 of my colleagues. I'll make sure they don't go for @youbroadband
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saikat mahato
(@saikatmahato10) reported
@youbroadband Kindly improve your service.repeated complaints and no resolution.very pathetic service
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Nick kateliya
(@kateliyanik) reported
@youbroadband Worst Service I ever had, My connection is not working from last 8 days and everytime i call customer care they just tell same things. Never ever waste your money on @youbroadband #youbroadband #worstservice
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Ds Vora
(@dsvora12) reported
@youbroadband @TRAI Since 24th May youbroadband regarding Internet download speed coming in Kbps without resolving the problem frequently close the complain.Take urgently action.
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Jash Shah
(@JashSha10678905) reported
@youbroadband is the worst internet service provider since many days I am facing internet problem no one is looking for my complaint
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Mohit Advani
(@Mohitttology) reported
@youbroadband Since 22nd May internet not working 5 complains calls on toll free 4 complains on app but no response ...advance payment done till 30th May.. worst services thinking of changing the network
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Chintan Pathak
(@chintancpathak) reported
@youbroadband do you even care about your clients or ur customer service that you are so proud of? 10 days since the complaint launched but no single response! My Internet is down since then. Req ID 2021051819166. So frustrating.
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phadke manoj
(@phadke_manoj) reported
@youbroadband I am experiencing the pathetic service of you Broadband , every alternate day i have to open a ticket, and issue is temporarily resolved with the employee's leisure
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Monish Painter
(@monishpainter) reported
Hello @DoT_India, Last 8 days my internet is not working even @youbroadband is not responding my email. I have called customer care for 15 times, still no solutionfrom serviceprovider. They are not given proper service Please take some action
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UDit
(@UD_it87) reported
@youbroadband my internet connection is down for almost 8 days now. How long you guys take to restore service?? You guys promise 24 working hours to resolve ticket but it’s too much this time..
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Sushmita Walve
(@Random__Sarcasm) reported
Calling @youbroadband s customer care is pointless because they fraudulently resolve complaints without even fixing the issue. My internet speeds are so unstable and customer service is terrible. Huge regrets for trusting this internet company.. @VodafoneGroup @vodafonein1
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Neetin
(@Neetin29701268) reported
@youbroadband One of the worst service I'm getting from You Broadband Team... Facing issues from 19 May and still not fixed. Everyday I have to call many times then someone is picking up phone and giving false commitments.
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