You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 10 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| Mumbai, MH | 2 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh
(@adarshtemker) reported
@youbroadband payment done on 5th feb for new connection. After payment, you’re not even lifting the call. I need the connection today atleast. Such a worst service
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Moneypurse
(@Moneypurse1) reported
@youbroadband Worst service never had. from 5 days no internet.i am calling daily to customer care. No proper response and no update. I don't know why these people are this much lazy.
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ng DD
(@dlcreations) reported
Why are we paying YOU if everyday we have to face a network downtime ? Kindly answer @youbroadband ! This is really enough. TT# 2021020702511
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Aniket (AJ)
(@imAJ1004) reported
@DoT_India Pls review the way @youbroadband provides the services to their customers..no alert /notification ever received on their outage/maintenance on the weekday..so much of productivity loss..who is going to bear the cost..horrible service after paying the bills in advance
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Rohan Kulkarni
(@NeoBaman) reported
2nd reminder @youbroadband slow internet speeds for more than 2 days since last tweeted. Arrogant service people who cancel visits frequently and ask the cust. to remind them to come. @TRAI
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tushar
(@tushar4283) reported
@youbroadband multiple frequent disconnections from months. What a pathetic service ! @bsnlbroadband is lot better than your broadband connection. Is there any option for refund ?
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ravi patel
(@raviivar96) reported
@youbroadband Service request shows closed in app w/o attending. connection not working since 6th Feb..No proper answer from call center..Spoke to floor manager twice of call center but in vain..child unable to attend virtual classes,hope issue resolves at the earliest..A/c 29486
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Deepak singh
(@diwakar_rabada) reported
@youbroadband I am facing some serious issue with the net connection from the past 3-4 day. I am not able raise a complaint via the App . As we all are working from home kindly resolve the issue.
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Dhaval Thakkar
(@madDHAVAL) reported
@youbroadband is pathetic. There's outage everyday for 3-4 times a day.. It's like medicine dose. I can attach 43 screenshots of outage notification. @youbroadbandcares only for itself. Need to cancel subscription and get refund... No customer service helps with this...
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Ahaan Pandit
(@ahaanpandit) reported
@pranav_72 @youbroadband You had a problem with Tikona too right
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Ravi Kiran.chavala
(@chavRavi) reported
On the other @youbroadband has been hopeless they removed the backup power box about 6 months ago... so wherever power goes internet goes down.... Reaching there support is a nightmare.... looks like they don't care about users in our building.
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pranav פראנאב
(@pranav_72) reported
@youbroadband playing the same trick everyday. No service from 9-11 AM. Like literally every single day.
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Pravin Prabhu
(@prabhupravin1) reported
@youbroadband broadband is not working since past 5-6 hours in my house. Is there any outage in Hiranandani estate thane location
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jayesh chawla
(@jayeshchawlaJC) reported
@youbroadband @youbroadband On the time of getting a new cnction, your mrkting guy kept on saying that any cmplaint will b resolved in 24 hours, I have filed a complaint since 8 Feb and there's still no resolution, I have my office work and my sister has exams to attend to, do smthng.
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satish chati
(@satishchati) reported
from
Pune, State of Mahārāshtra
@youbroadband Yet again inspite of making payment of Rs 9069 well In advance to renew service, your people have cut the line. When will this harassment stop? There is no responsible person to whom I can speak to. Can somebody look into this and resume service?
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