You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 6 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy You have only 0ne hour 20 minutes with you..! I am preparing detailed complaint to submit in consumer court !
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Arpit Panchani
(@ArpitPanchani) reported
@youbroadband your sales person in Ahmedabad (Mr. Jayesh) is absolutely misbehaving with the prospect customer. Is this your culture of sales team? Absolutely unacceptable!!
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Arpit Panchani
(@ArpitPanchani) reported
@youbroadband @ViCustomerCare your sales person in Ahmedabad (Mr. Jayesh) is absolutely misbehaving with the prospect customer when he is unable to sell his plan. Is this your culture of sales team? Absolutely unacceptable!!
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Rajneesh Bolia
(@rajneeshbolia) reported
@youbroadband pathetic customer service. My internet is down for two days now and nobody has even responded to the complaint raised on your app. Request ID: 2022011200006
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy May we please URGENTLY have your feedback ? You guys should understand your customer's concern.i want refund of my plan and disconnect the connection as YOU is not capable to serve their customer ! Didn't receive single call from YOU FinallyLet me file the case in consumer court
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rajganesh007
(@rajganesh0072) reported
@youbroadband @ViCustomerCare poor customer service no response email and dm message
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Raj Anand
(@iraj_anand) reported
@youbroadband Need immediate assistance. Internet down from more than 18 Hrs now.
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Satpal Singh
(@Track1Satpal) reported
@youbroadband I am facing issue for last 2 weeks with slow connectivity however no resolution. Fed up with constant complaining. Need resolution or please provide refund for me to move to some other provider #patheticservices
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Kritika Verma
(@KikaVerma) reported
@youbroadband @ViCustomerCare @vodafone ARE YOU LISTENING!! Horrible behaviour by the custcare when dialled for help! Downright horrible and frustrating! SHAME ON YOU for not resolving a damn net issue, lingering from 2 days now! SHAME!
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Himanshu Gupta
(@himanshu_conect) reported
@youbroadband using your broadband for 2 years. Since last month or so my service gets turned off for few minutes every 12 hours. The support team says that it’s for security reason. I want a refund on my current plan as would not have taken your service if this was the case
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy If issue is not resolve in two hour ..I will file complain in consumer court without FAIL..It is not bearable ..Called three people in your team ..None of are helping me ..i will shut down my all YOU connection and advise people tp stay away from YOU.
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Kritika Verma
(@KikaVerma) reported
@youbroadband horrible service! Internet outage since 2 days and not 1, NOT 1 cust care who has helped!
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Rahul Shrivastava
(@RahulAKuS) reported
@youbroadband , the service that you are providing in Wadgaon Sheri, Pune area is absolutely pathetic. Not a single day goes when I'm not facing any interruption and outages. If the service doesn't improve, current subscription is going to my last with your company.
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Gaurav G Raj
(@gauravgraj) reported
@youbroadband Hi I am not able to get my refundable deposit amount of 2500 from past 6 months. Every time I call customer care they tell the backend team will take care of this. But no one picks up the call. Please process it ASAP. Account Number : 883410
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SriSurya
(@TweetwithSurya) reported
@youbroadband Your service are so pathetic. It's been 18hrs to restore the network. Shall we WFH Or leave the job?? Without seriousness. @vodafonein1 @TRAI
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