You Broadband Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul Sharma (@rahulshar1978) reported 53 seconds ago

  @Airtel_Presence @airtelindia @youbroadband Again Airtel Wi-Fi is down since 6 am this morning. What are you guys upto? Every other weekend you guys go down. I have found another ISP, and going to switch now

• 
  Hiru Raiyani (@RaiyaniHiru) reported 3 minutes ago

  @youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.

• 
  tushar (@wankhde_tushar) reported 9 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Mayur Shelar (@MayurShelar6) reported 10 minutes ago

  @youbroadband My broadband connection is not working. There is no internet signal on the modem, and it appears to be faulty. Kindly arrange a technician visit and resolve the issue as soon as possible. Account No.: 2293749 Name: Mayur Shelar #YouBroadband #BroadbandIssue

• 
  Siddhant Jalan (@Siddhant_LFC) reported 16 minutes ago

  @YOUBroadband, is "ghosting paying customers" a part of your standard technician training now? My home internet has been completely DEAD for the last 3 days. Get a team to my location and fix this today, or you can happily process my permanent disconnection.

• 
  Karishma Nimavat (@web_mom_machine) reported 17 minutes ago

  @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

• 
  Sai Charan Arikala (@SaiArikala) reported 17 minutes ago

  @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

• 
  sc0utOP (@scouttanmay) reported 22 minutes ago

  Vapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.

• 
  t j (@tj_psy_tense) reported 23 minutes ago

  @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

• 
  tushar (@wankhde_tushar) reported 23 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Vivek Sarwade (@viveksarwade) reported 25 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Vikram | Prop Firm Rules Explained (@VK1980VK) reported 25 minutes ago

  @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making

• 
  Ranjith Rai (@infinityranjith) reported 27 minutes ago

  @youbroadband Do you have broadband service in Bangalore -560026 ? if yes please do reach out to me.

• 
  bahudurapu batasari (@_mitochondri0) reported 29 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Vikram | Prop Firm Rules Explained (@VK1980VK) reported 29 minutes ago

  @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making