You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 8 |
| Vadodara, GJ | 3 |
| Ahmedabad, GJ | 3 |
| Mumbai, MH | 2 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Saahil ◟̽◞̽
(@SaahilMehta45) reported
@youbroadband. This is the worst service I've experienced so far! Did not expect this from you!
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Er Vicky Emperor
(@vicky939077) reported
@youbroadband You have received a my payment since 27th feb, 2023. After that no one has called or visit for installation. Why? No one has follow up for that. Is it the right way for the service . I had call number of times for compain.
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#VishalVyang 🇮🇳
(@Bhatt_Vishal) reported
.@youbroadband pathetic, I am extremely dissatisfied with You broadband. I have been trying to get a refund for a long time, but they have delayed it indefinitely. Despite calling their customer care support 20 times, I have not received any timeline for the refund.
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Bunny Kuthuri
(@KuthuriBunny) reported
@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.
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Vaibhav
(@vaibhavpatilvp) reported
@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website
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Ganesh Parmar
(@GaneshP92430825) reported
My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband
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mehhul parekh
(@im_parekh) reported
@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot
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Krishnkant Choudhari
(@Krishn2601) reported
@youbroadband waste of money, I am facing this problem last 4 days .internet service is very bad No response to the customer care and no no response to the engineer
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Kenil Modi
(@KenilModi3) reported
@youbroadband Continution of my previous tweet: When I requested for service credit the team closed ticket with very nonsense reason like internet was not down from their end. The most amazing fact is To be continue in next tweet
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Tejas Shah
(@tejasshah806) reported
@youbroadband having internet issue from last 10 days . Person visited location but then no response… Worst service
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DemiGod Playz
(@DemigodPlayz) reported
Hello Youbroadband India.I am one of your old customer reside in Ahmedabad Gujarat. My Services has been deprovisioned so I have called your customer care for renewal and they told me that one of your executive called me and was asking me to pay 1000INR as deposit. @youbroadband
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toxic
(@deadpoolmishra) reported
Worst customer care experience i had with @youbroadband, for last 5 days i ternet is not working every time i raised a request they say, in 24hr they will get in touch after 24hr it is cleared but issue still persist. Done with this company worst in the market.
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DemiGod Playz
(@DemigodPlayz) reported
Hello @youbroadband @TRAI I have been facing issues with my Internet service since last 3 days, In last 3 days I have called Youbroadband customer service and complained about that but I am not getting any resolution on this. May I know who is going to take the responsibility?
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Kenil Modi
(@KenilModi3) reported
@youbroadband Continution of my last tweet: You have policy if internet is down more than 8 hours from service provider's end then customer are avail for service credit To be continue in next tweet
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Dhiraj
(@drpdrj) reported
@youbroadband Person refuse to come for payment cheque collection aundh pune office User ID 1900831 Several times call to you broadband office,poor response,every time they deny to come at office for payment collection