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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 1
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • saravanan_bss
    Saravanan Baskaran (@saravanan_bss) reported

    Dear @youbroadband my username is sarav3 last Sunday my internet connectivity was not working so I registered a complaint , technicians visited and said connecting wire Between my wifi router and broadband modem was damaged and assured me it will be replaced by Monday and closed.

  • Anandak15523578
    ஆனந்தகுமார் (@Anandak15523578) reported

    @youbroadband , R U care serve customer ethically? CC588781. Sub charge paid 17Oct. Ur marketing told me 2days for installation from payment. Can U take action your executive for giving false commitment? Can U get me installation done today. I hv all the evidences to share here.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported

    very bad service @youbroadband , I request to closed my account in 1.5 months ago but till time not response and even not received any one call from your side my deposit is due but your company was not closed my account , What Can I do ??????

  • amitdhongde
    Amit Dhongde (@amitdhongde) reported

    @vinkul @youbroadband We have also experienced the same with @youbroadband in Kothrud area. The worst part is that the support tickets are closed without resolution.

  • Sunil976957
    Sunil (@Sunil976957) reported

    @youbroadband ,@TRAI , @consumerforum_ youbroadbanD' is new Fraud system, they just provide you good plan to attract and after that no service and even after your request for disconnection they don't even refund deposit just delays it with many tactics.

  • ReheAryan
    Aryan Shrivastav (@ReheAryan) reported

    @youbroadband your services are unbelievably bad. I raised a ticket yesterday and haven't recieved any follow up since. How ******** do you expect me to attend my classes now!?

  • kevinpaull
    Kevin Paul (@kevinpaull) reported

    Although they are super incompetent, we are definitely more stupider thinking this fraudulent broadband service even knows what they are doing or employees competent employees. Never fixate to the scam that is #youbroadband. I already got my apartment to rid of this **** service.

  • sanjaygc
    sanjaygc (@sanjaygc) reported

    @youbroadband customer care nos are not reachable can u provide an alternate no to call

  • crazyboy31
    Sankar Prasad Mishra (@crazyboy31) reported

    @youbroadband what kind of service is this ? Customer care numbers don't work. Compliant remained unresolved from yesterday. Still no one is assigned.

  • kalyanjoshi
    Kalyan Joshi (@kalyanjoshi) reported

    @youbroadband @consumerhelpli2 I gave YOU sufficient time. I didn't see any impact of email/Twitter so I compliment it. After 8 days of compliment, nothing is happening. So I feel, it is a system problem. After my refund, I will go for RTI, how much money is pending with you as a deposit?

  • NiravVasava10
    Nirav Vasava (@NiravVasava10) reported

    @youbroadband Very bad connection every time I choose a plan of 1 year the last 1 month very BAD in a week 3-4 days alway problem with connection network fluctuations start everytime I am facing this problem from last 2 years. GTPL better than the YOUBROADBAND. 😡

  • AmitAce02
    Amit (@AmitAce02) reported

    @youbroadband Service in Kothrud, Pune disrupted since 3 days.. No internet at all. When called they just keep telling me that there is an outage and keep increasing the estimated time by 2/3 hours... Please look into it

  • sanketdaru
    Sanket Daru (@sanketdaru) reported

    @youbroadband Can @youbroadband folks provide any ETA on when is a resolution expected? This is extremely poor customer service and complete breach of SLA’s set by #TRAI.

  • Cartickz
    Kartik (@Cartickz) reported

    @youbroadband @AryanKaul99 You provide 2-3 mbps speed on 200mbps plan, horrible service.

  • NimishParag
    Nimish (@NimishParag) reported

    @youbroadband love how you guys send me payment reminders despite my internet not working for weeks on end. Apparently I can't get in touch with even a single service agent to report my problem. Your automated voice call asks me to press 1 for connectivity related issses.

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