You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 7 |
| Ahmedabad, GJ | 4 |
| Mumbai, MH | 3 |
| Vadodara, GJ | 3 |
| Bengaluru, KA | 2 |
| Sūrat, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Shilpi Goyal
(@ShilpiG65851856) reported
@youbroadband yesterday u were saying permanent solution matainance is going on but taday no internet at my home???????? Is this ur sevice????
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Shilpi Goyal
(@ShilpiG65851856) reported
@youbroadband yesterday u were saying that permanent solution is going on but today there is not internet at my home. Is this ur service?????
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Mangesh Lokhande
(@mangesh_Nsk) reported
@youbroadband Hi, after 50 days my issue got resolved, however my 50 days service lost, I need compensation of 50 days, as fault was from your side
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saketbhala
(@saketbhala) reported
@youbroadband Register Mo. 9427519263 Everyday facing problem like slow speed, connection not working, internet not stable And after 2-3 hours of complain get notification complain resolved and again next day or a day it self one of the problem arise again Need solution asap
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Sanket Aher
(@SanketA22333338) reported
@youbroadband As m shifting to new location so i have asked local youbroadband network provider to shift the connection but your service is not present at that location so i have asked them deactivate the service and initiate for refund on 20th sept but still i didnt get reply
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Chints
(@thechints) reported
For eg. We have @youbroadband - if @Airlinkcpl is winding up its operation, can it just hand over customers to any network at its own discretion. Shouldn't that be customer's right to choose their own network or claim refund if the customer so chooses?
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Dachepalli Vamsee Krishna
(@DachepalliVams1) reported
@youbroadband ... Waste customer service 😐
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abhinaya krishna
(@Abhinay_krishna) reported
@youbroadband Still no solution
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Prey Naik
(@NaikPrey) reported
@Harshit67420777 @youbroadband I'm switching to jio fibre..very bad isp..
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Jainil
(@BASS689) reported
@youbroadband when you gonna fix your service. Its been 6 days. 3 tickets closed without solving the issue. You cant even fix a problem.
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband you are setting a record for the worst customer service!!
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Mehul
(@mehul_ranpara) reported
Complain Number: 2021092903297 I've tried to call customer care but they said will be solved in 24 hrs but still no status. I've technician number and called them and he said the problem will be fixed in 1-2 hr every time from yesterday. @youbroadband @consumerforum_
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Sanket Aher
(@SanketA22333338) reported
@youbroadband @vntkhandelwal @youbroadband As m shifting to new location so i have asked local youbroadband network provider to shift the connection but your service is not present at that location so i have asked them deactivate the service and initiate for refund on 20th sept but still i didnt get reply
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Nitin B
(@secane50) reported
@youbroadband your website is not showing payment history or invoices information. What is issue? Customer must get 24x7 access to invoices with GST taxes including service duration info in Invoice.
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Harshal Bhosale
(@HarshalBhosale3) reported
In which language do I have to explain to your customer service executives that I no longer wish to use your services and I want to be left alone? @youbroadband Please focus on better service rather than pointless recharge texts and emails.
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