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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • gameovertheog
    wulverine🆘 (@gameovertheog) reported

    @youbroadband down again? No customer care number is active. Nice scam Resolve FAST

  • Mohamme44165746
    Mohammed Rafi (@Mohamme44165746) reported

    @youbroadband suffering from poor connection since last 3 days, logged the complaint but still not resolved. Worst service

  • Pappu71Rajeev
    Rajeev Jha (@Pappu71Rajeev) reported

    @youbroadband fix the bugs of new app as it's not showing login for existing customer rather asking for new connection and old app is directing to new app

  • XdTomar
    Kuldeep Singh Tomar (@XdTomar) reported

    A huge shoutout to @youbroadband for redefining customer service! 🎉 My internet has been down for 4 days. I've called customer care 3 times a day, and not a single technician has shown up. Impressive consistency. 👏 The technician must be taking the scenic route around the 🌍

  • Jigssy_Sanotra
    Jignesh Sanotra (@Jigssy_Sanotra) reported

    @ViCustomerCare Hi @ViCustomerCare and Mayur, you have advised to reach out to support team. So, let me clear you that - there’s no response received from your support team @youbroadband till this tweet. Hence, it has been escalated here. #patheticcustomerservice

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • VK1980VK
    Vikram | Prop Firm Rules Explained (@VK1980VK) reported

    @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • scouttanmay
    sc0utOP (@scouttanmay) reported

    Vapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.

  • arpittib
    arpit (@arpittib) reported

    @youbroadband @TRAI My internet has not been working properly for almost a month. Every complaint is being closed without resolution. Complaint No: 2026051404926 Please resolve the issue immediately or refund the balance amount paid for unused service. #YouBroadband

  • rahulshar1978
    Rahul Sharma (@rahulshar1978) reported

    @Airtel_Presence @airtelindia @youbroadband Again Airtel Wi-Fi is down since 6 am this morning. What are you guys upto? Every other weekend you guys go down. I have found another ISP, and going to switch now

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

  • SaiArikala
    Sai Charan Arikala (@SaiArikala) reported

    @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

  • kunalk143
    kottawarkunal (@kunalk143) reported

    @youbroadband @SameerOnmyway 2178317 Why Internet is down for more than 20 hrs In balewadi Pune...And no one is answering Calls / Support is also down...You guys are the Best in Pathetic service Provider in Pune...

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