You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 8
Vadodara, GJ 3
Ahmedabad, GJ 3
Mumbai, MH 2
Bengaluru, KA 2
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • pravinmg PravinG (@pravinmg) reported

    @youbroadband @vikramsathaye Pathetic services in pune...almost whole day net is down... All the time maintenance work is going on.... No response from customer services... No local support... One must avoid youbroadband connection if u r WFH

  • iGauravMahajan Gaurav Mahajan 🇮🇳 (@iGauravMahajan) reported

    @youbroadband @vikramsathaye @vikramsathaye Feel lucky. You atleast get a reply the same day you tweet. Most of the times we don't even get a reply. Sometimes we get one but only days after the complaint. This is only about getting replies. Complaint resolution is a different story altogether.

  • om2kool Omkar Kulkarni #RestoreTheSnyderVerse オムカルクルカルニ (@om2kool) reported

    @youbroadband What is wrong with your service these past couple of weeks?!? I've rarely faced an issue b4, but these past couple of weeks has been a mess with service consistently getting affected and now my internet down since the past 2 Days with zero updates. Disappointed

  • bedboy_09 Patel Meet (@bedboy_09) reported

    @vikramsathaye @youbroadband Bro, get your connection terminated and ask for refund. And get Airtel. It rocks. And you'll see the difference in the service within 3 days. You will experience actual speed. I had same problems with Youbroadband for 3months. I am happy with Airtel now.

  • scoop_shot Scoop Shot (@scoop_shot) reported

    @vikramsathaye @youbroadband Yes, had the same issue. Slow internet, too many shutdowns from their side and the customer support is horrible. Once we called their customer support, They said their man will come the next day. He didn't came for a entire week. We kept calling him and kept replying coming tomm.

  • anandbellad Anand Bellad (@anandbellad) reported

    @vikramsathaye @youbroadband You broadband has been very poor, since last few years...go for reliance giga....

  • bedboy_09 Patel Meet (@bedboy_09) reported

    @meetvabby @vikramsathaye @youbroadband Yes. Even in Surat Youbroadband was considered best. There was at all no competition. It was most reliable and most stable connection and personally used Youbroadband 8years with high hardly 1 complaint per year. But now service is declining day by day. Get rid of Youbroadband

  • shwetap23 Shweta (@shwetap23) reported from Hadapsar, State of Mahārāshtra

    @consumerforum_ There r plenty bt my recent exp with @youbroadband. They delayed my request of change of add and I couldn’t use the Internet for 1 month, they don’t give complaint no’s when called at call Center. My money is wasted, now I’ve shifted to airtel.

  • scoop_shot Scoop Shot (@scoop_shot) reported

    @vikramsathaye @youbroadband Plus + Their Internet is really unstable, sometimes it works like a charm ( very rarely ) most of the times, it stops for a few hours and then gives very slow speed ( 500kbps ) regardless the fact that our plan was of 25mpbs. Didn't recieve more that 5mbps from the day we got it.

  • Shashankkumar96 Shashank Kumar Singh (@Shashankkumar96) reported

    Such bad service by @youbroadband ,no Internet service since past 2hrs in whole area. Viman Nagar,Pune.

  • sanjay_kalse Sanjay kalse (@sanjay_kalse) reported

    @youbroadband again third class service. Outages again and again stopping the work. What is wrong with you guys ? Can you own the complaint and work on the resolution and also can you promise even one single say without outage - Aundh 411007 Pune

  • nareannaidu Narean Naidu (@nareannaidu) reported

    @youbroadband worst internet service provider in india

  • sensei_sensible Sensei Sensible (@sensei_sensible) reported

    @youbroadband It’s been more than 24 hours that I’ve lodged a #complaint and there has been no response. Now your helpline is also unreachable. Technicians are not responding to calls. It’s a horrible experience. Only positive is that I checked my #Twitter after ages.

  • rahulgadkari Rahul Gadkari (@rahulgadkari) reported

    @youbroadband Customer No.2018571 facing severe connectivity issues since last few days. Continuous follow ups with your service Center does not yield any results. Very poor customer service response. Contact at 9881098992.

  • amitabhkhare AK (@amitabhkhare) reported

    @vikramsathaye @youbroadband @youbroadband is the worst when it comes to providing service. I now have one connection from YouBroadband, one from BSNL and one local fibre provider. Have not had issues with BSNL, and the local provider is very quick to provide service.

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