You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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modi dhruvit
(@modi_dhruvit) reported
@youbroadband Internet is down from two days.. compliant multiple times but no solutions provided.
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modi dhruvit
(@modi_dhruvit) reported
@youbroadband we are doing working from home and due to your improper service , our work is affected badly
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Manasvi
(@Manasvi86528299) reported
@youbroadband Bought 8 mbps speed and got 0.5mbps. customer service dont know what to do. Stop fooling people.
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Geeth Ananthagiri
(@_ImGeeth) reported
@youbroadband See, you are proving again and again, how worst your service to the customers...no response to my messages and to my mail after a week time. #WorstServiceYouBroadband
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Pravin Aru
(@pravinaru04) reported
@youbroadband And same story continues, it's been 5 days I am trying to seek help for my internet outage issue but nothing has been done in this regards. Mobile no 7875977898 Lal Bahadur Shastri Road Pune
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Hath dho lo warna corona ho jayega
(@brajeshswain) reported
@DoT_India is there any law or Grievance channel to complain against ISP like @youbroadband as there is not transparency and lot of problem with customer service and contacts. I am so fed up with regular service down but no one is concern about it. Please help.
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Lokesh Kumar Choudhary
(@Lokeshloki80) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband 8 connections in our Apt Narol Ahmedabad & most of working from home & service getting worse day by day customer care does not pick up call. What answers to give to our respective companies for not able to work without Internet? Please explain. #nobroadband #WFH
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Mohammed
(@MohdMuqeet89) reported
@youbroadband Pathetic service by youbroadband. No one responds on time. Unable to access internet since early morning in Pune Amanora. Complaint no: 2021022600180.
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Gaurav Shah
(@megauravdshah) reported
Office work get sticks due to continue internet connection lost from @youbroadband , pls kindly give permanent solution to clear the again and again problem with connection of broadband @TRAI @
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Snehal Patil
(@spatilinfotech) reported
@youbroadband Request you to check all your logs whenever power is down, Why a customer is responsible for downtime whenever power is down? I have a power backup. Req ID: 2021022606103
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Snehal Patil
(@spatilinfotech) reported
@youbroadband Broadband is not working, complaint raised but not solved yet. Req ID: 2021022606103 Pls Fix Urgently
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modi dhruvit
(@modi_dhruvit) reported
@youbroadband In February alone total 5 complete days your services are down.
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Snehal Patil
(@spatilinfotech) reported
@youbroadband I won't be paying any bills if the internet is down whenever the power goes, Very Pathetic service. You guys dont even have power backup. Req ID: 2021022606103
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Kamlesh ®
(@kamleshrao) reported
@HathwayBrdband Thanks to #Hathway for looking this matter and confirming that this does not belong to them. Not sure if this cable belongs to @ACTFibernet or @youbroadband - this must be fixed to avoid any interruption of service to customers.
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Vedang Pandya
(@vedangpandya) reported
@youbroadband since the day I've recharged the modem goes offline for few hours every day. What kind of service you guys r providing. I've recharged it after several years to see whether you have improved after acquisition by vodafone. Still same. No improvement @ViCustomerCare
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