You Broadband Outage Map
The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vadodara, GJ | 1 |
| Pune, MH | 6 |
| Sūrat, GJ | 4 |
| Rājkot, GJ | 1 |
| Hyderabad, TG | 1 |
| Bengaluru, KA | 1 |
| Greater Noida, UP | 1 |
| Mumbai, MH | 1 |
| Noida, UP | 1 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Lohit (@Lohit_95) reported@youbroadband worst internet provider. Internet down daily for atleast 6 hrs daily in evening affecting our work. Raised multiple issues but ticket gets closed. Fix the issue for godsake.
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Vivek Sarwade (@viveksarwade) reported@youbroadband I have sent a DM, again the same issue after 2 days.. internet not working again
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Vandana Sai T (@VandanaNova) reported@youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.
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Annama Pavan Kumar (@PavanAnnama) reported@youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net
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anugir (@anugir94) reported@youbroadband internet not working for account 2126774 since yesterday 12.30 pm all other users are affected
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Suman (@Msuman916) reported@youbroadband Hi, I requested permanent closure of my YOU Broadband connection on FEB 27, but there has been no response from your side. Please check and process the request using my registered mobile number. Name: M. Suman Kindly resolve this issue at the earliest.
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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M G (@immitsg) reported@godbole_shilpa @youbroadband Try their app . . I used to use that to log a complaint
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Wanderer (@SanjayKalse3) reported@youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers
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Vinay Patel (@vnayptl) reported@youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.
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Ghanshyam savaliya (@iamgsavaliya) reported@youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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Nehal Gandhi (@nehalgandhi2001) reported@ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband
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pratik virda (@PratikVirda) reported@youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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