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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sūrat, GJ 1
Pune, MH 1
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ishan_maheshwar
    ishan maheshwari (@ishan_maheshwar) reported

    @youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.

  • VijayAnandCHN
    Vijay Anand (@VijayAnandCHN) reported

    @priyankathiru @youbroadband BSNL broadband is not working for past 2 months in our area (near Tambaram) & they still not able to resolve it @BSNL_CHTD Everytime they say, we will fix it in a week 😤

  • sunpalacesa
    sunpalace (@sunpalacesa) reported

    I have renewed my account 1543910 and user id arun11122 in Chennai The wifi is not yet working. Local Youbroadband support team not picking up phone and not helping Your mobile app is not creating any tickets Almost 3 days over and no support to resolve

  • realvasulibhai
    Yash (@realvasulibhai) reported

    .@youbroadband, you have hit an all time low with the pathetic service! I am registering a complaint everyday, literally. There’s still no resolution. My internet fluctuates a lot. There is no steady connectivity! Please look into it User id: vjs709

  • AbhishekKilli
    Abhishek Killi (@AbhishekKilli) reported

    Do YOU really exist? Simple name and address correction is taking a lifetime. 8 direct calls and 4 emails with the last one addressed to Appeallate authority. But still no result. PATHETIC service @youbroadband. Try to come into existence 2 serve public who paid for YOUr service

  • sandeep712441
    sandeep shrivastav (@sandeep712441) reported

    @ViCustomerCare @youbroadband your team resolve the problem without taking consent from the customer... You people are not attending the problems... Sorry for you for losing the customer because of your pathetic service.

  • MehulMore_
    Mehul (@MehulMore_) reported

    @youbroadband I am a You broadband customer And for Last month my internet was closed for 4 days because of ONT device is not working. So I was told by the engineer that you will get additional 4 days of validity on your next Recharge. Can you please help me

  • VijayAnandCHN
    Vijay Anand (@VijayAnandCHN) reported

    @priyankathiru @youbroadband BSNL broadband is not working in our area (near Tambaram) for past 2 months & they still not able to resolve it 😤

  • TheDholiyaMayur
    Mayur Dholiya (@TheDholiyaMayur) reported

    Totally worthless service @youbroadband

  • Sai_2603
    Sai Kiran (@Sai_2603) reported from Hadapsar, Maharashtra

    @youbroadband pathetic service nobody bothers to install connection even after paying money. 3 complaints raised and no body even follows up

  • ravirai06
    ravi rai (@ravirai06) reported

    @youbroadband The service in my area are down since last 14 hours, your app tells me that the service will be restored by 23 Nov 8:53 PM, however even on 24 Nov 9 PM service are not restored.

  • Hitarth_Dhebar
    Hitarth Dhebar 🇮🇳 (@Hitarth_Dhebar) reported

    @youbroadband one of the worst customer service on planet. Helpline number never works.! App is useless..! Service manager never comes to check why we are doing frequent complaints.! Tired of complaining on app.! No response.! Going to lodge complaint to consumer dept.

  • NDVaghani
    Nilesh Vaghani (@NDVaghani) reported

    @youbroadband Wi-Fi not working since 1 day Username - mehul1994 Already raised request for this problem but can't resolved.

  • abhi_ar1
    ABHILASH (@abhi_ar1) reported from Sūrat, Gujarat

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • ishan_maheshwar
    ishan maheshwari (@ishan_maheshwar) reported

    @youbroadband @youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.

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