You Broadband

You Broadband Outage Map

The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 7
Ahmedabad, GJ 4
Mumbai, MH 3
Vadodara, GJ 3
Bengaluru, KA 2
Sūrat, GJ 2
Srinagar, JK 1
Raipur, CT 1
Hyderabad, TG 1
Nashik, MH 1
Rājkot, GJ 1
New Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • snehal39130482 snehal (@snehal39130482) reported

    @youbroadband I have complaint many times regarding my refund cheque .But my cheque is not yet delivered to my home address.I have called many times to your customer service but still my complaint is not resolved.Please do needful

  • bhargavnarola bhargavnarola (@bhargavnarola) reported

    @youbroadband everyday is not easy to work with mobile internet. I have online business and my broadband connect is not working since last 5 days. user id : nd191p Kindly resolve internet connectivity problem as soon as possible. #worstservice

  • Aru61123868 Aru (@Aru61123868) reported

    @youbroadband You have the worst customer service! My internet is out for 5 days every month right after paying the bill. This has been going on for a year now. The customer service reps say the same bs every month! Anyone planning on buying this ****** service please don't.

  • durgeshvadher Durgesh Vadher (@durgeshvadher) reported

    Never use @youbroadband they provide the worst service ever in a city like Ahmedabad. My internet connection is disturbed for the last 15 days. Mostly my work is done online. I have already raised complaints many times but not any single executive took any action upon it.

  • jayshiurkar Jay Shiurkar (@jayshiurkar) reported

    @youbroadband No resolution yet! Now again, the Estimated Up Time is deferred to 18:55:00hrs. Very very poor service by YOU!

  • mayurvdigital Mayur Vyas | B2B Marketer (@mayurvdigital) reported

    @youbroadband i am from Ahmedabad one of your sales rep Shaileshkumar nai, has been in touch with me from past 3 days and my new internet connection is still pending. your ahmedabad team sucks

  • Ashwin_Patil_ Ashwin Patil (@Ashwin_Patil_) reported

    @youbroadband I want to upgrade my plan 10mbps to 75mbps on a monthly basis. I have called your helpline no. They take a call back request by the backend team, backend asking me to opt for a 6 or 12 months plan. But I want monthly plan So can you please help me to change the plan

  • ThBuckStopsHere ᔕᗩIᑎT ᗷOᒍᗩᑕK ㋡ (@ThBuckStopsHere) reported

    Hey @youbroadband your service is down since 42 hours. What horrible service in this age & time. You suck.

  • Dhananjay_ddt Dhananjay Thomble (@Dhananjay_ddt) reported

    @youbroadband very poor after sales service. I paid installation amount on 3rd May but till now they haven't contact me, when I called them they didn't even give proper answer. Extremely Disappointed by YouBroadband.

  • mishrawrites Gaurav Mishra (@mishrawrites) reported

    @youbroadband You guys are not concerned about new business at all. I called, wrote, website sign up & at least 7-8 follow ups in past 2 months. Every damn time your execs read a script and nothing after that A New Connection Guys. Businesses are dying to get one in this pandemic

  • InnocentPatel innocent Parth patel (@InnocentPatel) reported

    @youbroadband your work and services are pathetic !! Customer care is also not goving response!! If you can't do work than don't take advance!! In this world full of speed you will not be able to go more like this

  • Madhubabu733 Madhubabu (@Madhubabu733) reported from Medchal Malkajgiri, Telangana

    @youbroadband Worest service.lost my service 07-05-2021,,8:30 am around. Complained daily 5 times..still no response from technical team.even multiple times I was called, local technical team person Santhosh,num:9154946470. #youbroadband Account num:1880734

  • hardikmodha1991 Hardik Modha (@hardikmodha1991) reported

    @durgeshvadher @youbroadband Very worst service like a hell. They never look such kind of matter and meanwhile they lost their customers. Very Disappointed from you @youbroadband #internet #ISP #internetservice

  • LaxmanShukla18 Laxman Shukla (@LaxmanShukla18) reported

    @youbroadband I feel you all fraud. Just making fool for sake of money. I have been cheated with false commitments and now one from your Customer Service is ready to speak. Shweta the supervisor from Gujarat seems to be a robot to just keep on repeating same thing. Does some one really care ?

  • sanjeevkamat813 sanjeev kamat (@sanjeevkamat813) reported

    @youbroadband poor customer support. connectivity complaint not resolved even after 72 hours. Very disappointing

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