You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 5 |
| Mumbai, MH | 3 |
| Ahmedabad, GJ | 3 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Hyderabad, TG | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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PUSHPAK
(@PUSHPAK_2011) reported
@youbroadband 'YOU' are the worst ISP I have ever encountered.Having network outage for 2 days straight and CustService does not know when the outage is going to get over.We are just sitting when will the network will be up again and we can work so we can pay your charges
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Nitin B
(@secane50) reported
@youbroadband your website is not showing payment history or invoices information. What is issue? Customer must get 24x7 access to invoices with GST taxes including service duration info in Invoice.
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Akshay Jhawar
(@AkshayJhawar8) reported
@youbroadband These guys don't deserve any customer. The worst service. I have requested for a refund and it's been a month that neither the wifi is installed nor my money has come back. Stay away. Please stay away from @youbroadband
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Sanket Aher
(@SanketA22333338) reported
@youbroadband @vntkhandelwal @youbroadband As m shifting to new location so i have asked local youbroadband network provider to shift the connection but your service is not present at that location so i have asked them deactivate the service and initiate for refund on 20th sept but still i didnt get reply
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Kalyan Joshi
(@kalyanjoshi) reported
@youbroadband You are not able to provide service at my place. still took the money. I just want confirmation that you will not provide service so that I can go with another one. So simple, Do I fight for the same????
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Saikiran
(@sai26011997) reported
@youbroadband worst service in Hyderabad, when we complaint any issues they will take minimum 24 hours to resolve, proper service engineer is not present... Weekly twice no internet type of issues happening... To resolve it it take one to two days time...
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband you are setting a record for the worst customer service!!
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Shilpi Goyal
(@ShilpiG65851856) reported
@youbroadband again there is not internet.....at my connection . Is this ur permanent solution????
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Jayant Gupta
(@guptajayant6) reported
@youbroadband Worst network,technical team are best liars without customer info in active plan they removed connection,for fixing again took 4 days same issue again past three days no body showed up for fixing the issue location Hyderabad.Tonnes of complaint raised no solution 🤨
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Harshal Bhosale
(@HarshalBhosale3) reported
In which language do I have to explain to your customer service executives that I no longer wish to use your services and I want to be left alone? @youbroadband Please focus on better service rather than pointless recharge texts and emails.
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Shilpi Goyal
(@ShilpiG65851856) reported
@youbroadband I am from Amazon Residency,Ajwa Road,Vadodara&a subscriber of u broadband.from last 2 days I have problem in my connection after complaint my problem sorted yesterdayevening and nowagain problemoccurs & when I register a complaint it shows till 7 pm it will get sort
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Shilpi Goyal
(@ShilpiG65851856) reported
@youbroadband yesterday u were saying permanent solution matainance is going on but taday no internet at my home???????? Is this ur sevice????
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Shen
(@Shen42273311) reported
@youbroadband every other day your internet is slow or down every other day it's same !! Why do you sell the services if you can't keep up ?? Every second day either its not working or down! Plz provide a permanent solution
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Popaliya Varun
(@VarunPopaliya) reported
as new customer we dnt expect these type of third class service. before that i used to use @youbroadband network nd they had installed within 4 days of payment. @GTPLHathwayLtd has not even started the process. And service executives are making useless excuses everyday.
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Jainil
(@BASS689) reported
@youbroadband when you gonna fix your service. Its been 6 days. 3 tickets closed without solving the issue. You cant even fix a problem.
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