You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Debabrata Patnaik
(@i_m_debu) reported
from
PETROL BUNK ORR, State of Karnataka
@subhs467 @youbroadband Bro raise a complaint with some govt authority private sector sucks in responses. No proper rules and guidelines they just sell as they which without support.
-
Pradeep Nair
(@pradeepthegreat) reported
from
Pune, State of Mahārāshtra
@youbroadband Raised 4 requests for the copies of invoices. 29 Jan, 07 Feb, 11 Mar &12 Mar. You guys never sent me the invoices. Never recieved a call back. Thanks for making me terminating my relationship with you. Such a pathetic customer support ! @sakaltimes @TRAI
-
Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it.
-
VB
(@vibe1972) reported
from
Mumbai, State of Mahārāshtra
@babureddyh @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!
-
NullExceptions
(@mukund_pro) reported
from
Mumbai Suburban, State of Mahārāshtra
Poor service of @youbroadband. They'd don't care about their customer. My friend's problem is not resolved and still no response form them.
-
Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband powered by @VodafoneIN it’s been 4 days that my internet is not working and despite of several complaints and regular follow ups on your customer care number, none of your executive have come to resolve it. And also unable to contact your assigned executive.
-
SAGAR Patel
(@sir_sagar_patel) reported
from
Lal Darwaja, State of Gujarāt
Hello @youbroadband your customer service is very worst because I have lost my internet connectivity in every 10 to 15 minutes. Already I have completion many times regarding that but still I am not getting any proper response from your customer care. @VodafoneIN @youbroadband
-
Devarsh Upadhyay
(@devarsh_u) reported
from
Arun Arekar -residence, State of Gujarāt
@VodafoneIN Just MAC Id updation required. I’ll share picture of modem and you can do it there. Please help. @VodafoneIN @youbroadband
-
VB
(@vibe1972) reported
from
Mumbai, State of Mahārāshtra
@RahulKa95062054 @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!
-
Venkatesh Kumar Yuvaraj
(@vky9007) reported
from
Richmond Town, State of Karnataka
@youbroadband My Internet is down since afternoon. My Account # 1003870. Could someone take a look at it.
-
VB
(@vibe1972) reported
from
Mumbai, State of Mahārāshtra
@sameerambardar @youbroadband Move on get alternative service
-
VB
(@vibe1972) reported
from
Mumbai, State of Mahārāshtra
@indyhunk001 @youbroadband 2 months not resolved my issue I have been made to complaint to@every tom **** & Harry in this company and on all portals I wrote to their ceo/MD on linked in too...no respite!
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband please fix internet issue. No connectivity since 2-3 days
-
Santhoshkumar
(@Santhos42714276) reported
from
Sinnairumbedu, State of Tamil Nādu
@youbroadband Hi, since last three days im not getting Internet service, Area Engg are giving very childish reason, Can you people tell me how long will take to rectify the problem,Do u have any SLA. Account ID 1929252
-
Kaustubh Date
(@meetkaustubh) reported
from
Pune, State of Mahārāshtra
@youbroadband Pathetic service from last one week, support team is not picking my calls, support team numbers are +91 8830418310 , +91 91726 37368 . 200 Mbps speed plan is now working on 1Mbps. I stongly recommend users to shift to #jiofiber @reliancejio