You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 6 |
| Vadodara, GJ | 4 |
| Ahmedabad, GJ | 3 |
| New Delhi, NCT | 2 |
| Sūrat, GJ | 2 |
| Mumbai, MH | 1 |
| Bengaluru, KA | 1 |
| Rājkot, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Shyam Swaroop Singh
(@ShyamSwaroopSi1) reported
@youbroadband I regret the services offered by YOU. My net is down since 7 hours No technician has visited despite numerous assurance. My complaint with call centre has yielded no response TT 202-209-1510400 If this is the attitude YOU will lose clients
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Sudarshan Baldeva
(@sbaldeva1) reported
@youbroadband worst internet service provider I have requested for the shifting of my connection before 15 days but there is no response from there side
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Foram Dalal
(@foshukla) reported
Extremely unprofessional personnel employed to deal with desperate customers like me. The customer ‘care’ service is a bloody joke. @youbroadband
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Jimmy Turakhia
(@Jimt112233) reported
@youbroadband Worst service ever... 👎🏻👎🏻👎🏻
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Kaushal Tailor
(@KaushalDTailor) reported
@youbroadband can you please help to resolve my internet connectivity issues? My account is : 1611708
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Rahul Bhoyar
(@rahul_bhoyar) reported
@youbroadband having very bad experience with the services, please be careful to take the connection as they are doing frod with their customer
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Gladlyn
(@Gladlyn6) reported
@youbroadband - could you explain why when there's just a second of lightening, your broadband stops working and then it's been days since the lightening and your services are still not up n running. How is it that urs is the only company that is incapable of handling bad weather
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Neil Philip
(@NeilCPhilip) reported
@youbroadband in the past 3 months I’ve tried complaining so many times regarding poor connectivity and speed, yet it’s never resolved. Every week I’m complaining atleast once. Even your employees seem to want customers to switch to other providers.
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Selva Kumar M S
(@selvaKumarMS) reported
@youbroadband I recharged with 6 months plan recently, but the connectivity is poor and internet is unstable. Please refund my money fully I will opt out of the network. After Paying 6 Months payment in one go I am pushed to using mobile Hotspot for my WFH Username: msselva
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Deepak Ingle
(@TrendingStud) reported
@youbroadband It's been 3 days my internet is not working and issue is causin very frequently. Even after escalating it to highest priority level. What kind of service is this to customer who is with you since last 6yrs. @consumerforum_ @jagograhakjago
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Foram Dalal
(@foshukla) reported
Any complaint registered, falls onto deaf ears. If you call to follow up, the employees put you on the block list. And when you call the customer care, the only reply you get is that the technician will come to sort the problem. @youbroadband
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Parth Vasani
(@iamparthvasani) reported
@youbroadband Account number :- pv101w Internet not working. Can't even complaint on application. @youbroadband
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Foram Dalal
(@foshukla) reported
As soon as it rains heavily, the internet servers are promptly down. @youbroadband
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sunny yadav
(@sannie0002) reported
@youbroadband it's been 7 months and i still don't get my disconnection refund amount of 1999rs. Everything I asked for customer care they told me the cheque is ready and will be delivered by 1 month. My id: 1296407
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sanjay_DHFM
(@Sanjaykuchan) reported
from
Hyderabad, Telangana
@youbroadband @youbroadband The service has been interrupted from last 5 days in musheerabad, hyderabad. Ticket raised 3 days back and assigned executive is not responding. This has been worst service from your end. Kindly solve the issue ASAP. Req ID : 2022091016808