You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 4 |
| Hyderabad, TG | 2 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 1 |
| Srinagar, JK | 1 |
| Raipur, CT | 1 |
| Vadodara, GJ | 1 |
| Nashik, MH | 1 |
| Rājkot, GJ | 1 |
| Bengaluru, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
kuldeep
(@kuldeep41588671) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband are you guys solve any connectivity issue or just transfer call or assign a useless engineer to the application. I did a simple request for internet issue and from last 6 days all i do call your customer care and ask for update. Account number:- 1895344
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband Internet not working. Impacting Work From Home. Please help
-
Sumit Deshpande
(@SumitDeshpand11) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband Internet connection is down for 14 hours in karve nagar, Pune. This is pathetic service. You guys dont even bother to call and update. Even app is showing stale data.
-
Swadesh Pattnaik
(@Swadeshpattnaik) reported
from
Hadapsar, State of Mahārāshtra
@idea_cares @Idea @Airtel_Presence @airtelnews @reliancejio @youbroadband @VodafoneIN Hope you guys see this, understand this and learn this. Most pathetic customer service from all of you.
-
kunal oswal
(@kunaloswal94) reported
from
Pune, State of Mahārāshtra
@youbroadband Since past 21days Bad Network no engineer to fix up issues no reply on mail use the app they say but it always says no engineer in your area work on your internet network firs #nointernet #lockdownextension #worseinternet
-
Shankar Ganesh SRC
(@shankarSRC) reported
from
PETROL BUNK ORR, State of Karnataka
@priyankathiru @youbroadband Wow.... Thought I am the only victim. After yesterday's rain in Bangalore you broadband is down and no response from their end yet. On the other hand, @airtelindia is also down near HAL
-
Deep Ochani
(@DeepOchani) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband @VodafoneIN This is the worst customer care response I have experienced today. I have just asked for the service extension request for the days when your internet wasn’t working and when your speed was at 1-2 MBPS against 40 MBPS plan, but you guys aren’t listening.
-
saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband Account 1318197. No network. Please fix soon. Impacting Work From Home
-
Puneet Puniani
(@PuneetPuniani) reported
from
Hadapsar, State of Mahārāshtra
@youbroadband customer care say they will not provide any extension for the broadband connection... Have not used for months coz our office is closed. U can pls call @ 9021807723 #poorservice #notfollowinggovernmentinstruction #pune #noextenshioninservice
-
Neil Dalal
(@neildalal22) reported
from
Bagodara, State of Gujarāt
@youbroadband Internet is not working from yesterday in Shyamal area of Ahmedabad, Gujarat and your customer care in not responding after holding line for 1.5 hours. Please solve asap as internet is very important in this lockdown period.
-
anonymous
(@Anonymousman26) reported
from
Arun Arekar -residence, State of Gujarāt
Worst after sales service ever!! Literally!!! Don't buy you broadband!! I'm changing my broadband as soon as possible. From past 3 days my internet isn't working. Stupid technician from their department cut my wire and I recently bought youbroadband. @youbroadband @VodafoneIN
-
Puneet Puniani
(@PuneetPuniani) reported
from
Hadapsar, State of Mahārāshtra
@sakaltimes #youbraodband can sakal times publish a news regarding a cheting borade and service provider #youbroadband not giving ex tension on validity voz of loackdown #pune #youbroadband #abpmajha #PuneFightsCorona #NewsAlert
-
Vivek Sarwade
(@viveksarwade) reported
from
Pune, State of Mahārāshtra
@youbroadband Account 1318197. No network. Please fix soon. Impacting WFH
-
Hardik A Bhavsar
(@HardikABhavsar1) reported
from
Valsād, State of Gujarāt
@youbroadband It is regret to inform you that without my prior permission M/S Youbroad band, Valsad (Gujarat) has given connection to others from my power supply. The details are available in my mail which I did on 02nd may 2020 to your customer care mail I'd.