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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 3
Sūrat, GJ 2
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • hvp0810
    Vishal patel (@hvp0810) reported

    @youbroadband Very poor service Very poor speed No solution from customer service and executive

  • Jacksonjohn79
    Jackson John (@Jacksonjohn79) reported

    @youbroadband internet down in the area (Chembur East) again. 2 times in a week, with no notification on the impact nor on the ETA. This severely affects Work From Home customers, what kind of reliability & customer service is being provided? Customers left helpless...

  • akTRIPA41205700
    a.k TRIPATHI (@akTRIPA41205700) reported

    Worst service @youbroadband @TRAI I am chasing them from last Saturday but no one bothered to resolve it. Many mis commitment fake promises only regret for the inconvenience. Enough Enough. I lost my two days in office due to @youbroadband. ENOUGH ENOUGH.

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • faltoo
    Pratyush Mittal (@faltoo) reported

    @Value_100x Hi Vicky, the problem was on YouBroadband and Vodafone. Their networks were not reaching our CDN servers. Can you please confirm if it is working fine on Vodafone? You might need to open the website in incognito to ignore cache.

  • PratikVirda
    pratik virda (@PratikVirda) reported

    @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

  • RushiBVachhani
    Rushi Vachhani (@RushiBVachhani) reported

    How many complaints does it take for @youbroadband to actually care? Constant downtime, massive speed drops during business hours, and a customer support team that repeats the same empty lines. Absolute fraud. #YouBroadbandScam #ServiceAlert #WorstISP Planing for @airtelindia

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

  • nehalgandhi2001
    Nehal Gandhi (@nehalgandhi2001) reported

    @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

  • prasad_gujarat
    Prasad (@prasad_gujarat) reported

    @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

  • svc1992
    chauhan sagar (@svc1992) reported

    @youbroadband your service is pathetic.... It's been 4 days.... My complaint is not resolved.... What kind of customer care service you provide... Neither ur connection works... Nor your service and mobile application....

  • SumitPoojara
    Struggling Struggle creator (@SumitPoojara) reported

    Plz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

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