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You Broadband

You Broadband Outage Map

The map below depicts the most recent cities worldwide where You Broadband users have reported problems and outages. If you are having an issue with You Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

You Broadband users affected:

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 1
Sūrat, GJ 3
Pune, MH 3
Noida, UP 1
New Delhi, NCT 1
Ahmedabad, GJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net

  • unusualpunekar
    ashwinkelkar (@unusualpunekar) reported

    @youbroadband Hello. I have your internet connection in Pune. Erandwane. You service is horrible, no answers to our calls. The internet is down for 5 days. I am removing your device installed on my roof. I dare you to come and claim it.

  • PandaSaurabh
    Saurabh Deshpande (@PandaSaurabh) reported

    Please do not go for @youbroadband Worst service, worst experience. It has been down for more than 24 hrs in Kothrud area Pune. And this has happened twice is last couple of weeks. @youbroadband is useless and they don't care

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

  • ExZite12
    Shresth Dubey (@ExZite12) reported

    @youbroadband @ViCustomerCare youbroadband down since last night, can't do my work, please help. CRF no/Reg no: CC790460

  • SumitPoojara
    Struggling Struggle creator (@SumitPoojara) reported

    Plz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given

  • JokhiVispi
    Vispi Jokhi (@JokhiVispi) reported

    @youbroadband @youbroadband @youbroadband1 Connection is down since 4 days...Complain is pending since 3 days...Engineer deatils not updated even after 3 days..Customer care provides scripted reply...

  • godbole_shilpa
    Shilpa Godbole (@godbole_shilpa) reported

    @youbroadband no service at Bhandarkar Ins Road since last 48 hours. None of your contact numbers are working. The Youbroadband app isn’t working either. How does one lodge a complaint?

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

  • HirenPoskar
    Hiren Patel (@HirenPoskar) reported

    @youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

  • t_4_tp
    𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported

    Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

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