You Broadband Outage Map
The map below depicts the most recent cities in India where You Broadband users have reported problems and outages. If you are experiencing problems with You Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
You Broadband users affected:
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 2 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Hitech
(@Hitech_Bharat) reported
@youbroadband been 15days Internet doesn't work Customer care doesn't answer calls No support available what so ever Local office is closed What is the consumer supposed to do? @consaff
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Anand
(@Andy0686) reported
@ViCustomerCare Do you really think i have not lodged any complaint there @youbroadband and killing my time tagging you and others #JioFiber eager to join your network. Pl do the needful.
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theonlysaneguy
(@sanchitbhan89) reported
@youbroadband Can you guys at least have to decency to truthfully inform your customers of time to fix your network issue? You app just resolves my complains on itself and your customer support staff is worse then Automated Services!! Do not use this ISP!
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CA Ramesh Shetty
(@CARameshShettyB) reported
@youbroadband Internet Service down since Monday 17/05/21, No proper response. Every time whenever calling any representative standard answer is will get done by tomorrow.
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Pranav Shah
(@pranavshah19) reported
Customer care @youbroadband . Are you guys taking any complaint seriously ? I have filled a complain 4 days back but nobody shows up to fix it and your customer care doesn't help.What's wrong in your system ? #youbroadbandbycott
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mark
(@mark72783436) reported
@youbroadband since 4 days internet service is down. No response from your side inspite of calling so many times and writing mails.
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Sahaj Patel
(@sahajpatel02) reported
@youbroadband Net not working from 5 days. Called the customer card for more that 15 times. Still not solved. Wrost internet service provider in india. Literally trash
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MOSAM ACHARYA
(@mosam21191) reported
@youbroadband your employees have no accountability. You’re the worst service provider. Internet is not working in my area since last Monday and now Cyclone is also over!
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Pranav Shah
(@pranavshah19) reported
@youbroadband Worst service
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Hitesh Shah
(@HiteshS54629083) reported
Please don't purchase You broadband... very poor service... after sale service is 0 @youbroadband @rsprasad
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Pranav Shah
(@pranavshah19) reported
@youbroadband Worst service
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Kush
(@aslikush) reported
@nidhijoban @youbroadband @youbroadband1 It seems everyone who has YouBroadband in Surat is facing the same issue.
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Manashree Jani
(@manashree_jani) reported
@youbroadband it’s been 5 days that my Internet is not working. Everyday I am given an ETA and no one has been assigned yet. How do you think we should go about this now?
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Anky
(@Anky_21_) reported
The name says all. You have to manage your account, resolve the problems by own. You have to suffer for selecting You broadband. You have to learn software and hardware for services. Multiple complains, mail, calls, still issue not resolved. #CustomerService @youbroadband
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Satya
(@Satya_0108) reported
@Andy0686 @youbroadband It falls on deaf years. They have given up hope on providing quality service.
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