You Broadband Outage Report in Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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E-mailProblems in the last 24 hours in Vishākhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Vishākhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (48%)
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Wi-fi (27%)
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Total Blackout (12%)
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E-mail (9%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports Near Vishākhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Adarsh Tiwari
(@itsadrsh) reported
@youbroadband my internet is not working since 24-05-2021 07:30 without any reason/notification, Pls take an immediate action asap. Employees in your Dindoli (Surat) office are just ignoring me. My account no. 2079868
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Chintan Pathak
(@chintancpathak) reported
@youbroadband do you even care about your clients or ur customer service that you are so proud of? 10 days since the complaint launched but no single response! My Internet is down since then. Req ID 2021051819166. So frustrating.
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Kaustubh Jinturkar
(@jinturkarkk) reported
@youbroadband Ticket closed by P Dixit from Pune without solving #refund issue 2021041808178 Dt. 18-04-2021 2021042215420 Dt 22-04-2021 2021050320524 Dt 03-05-2021 Worst Customer Service Date of Surrender 21-09-2020
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Tehzeeb Khurana
(@Tehzeebk) reported
@youbroadband @youbroadband1 @jagograhakjago I am currently speaking to your customer care supervisor Sweta Vasava. She's unable to give me a timeline to resolve issue. I was assured last evening by another customer care supervisor Ramayana Srivastava that it'll be resolved by 2pm today.
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Rahul
(@rahulsha108) reported
@youbroadband I’ve complaint about 4 times about the internet issue I am facing since last 2 weeks but I have not yet received a single call from YOU team or neither a technician have visited to check the problem. You guys only care for money and not customers. #youbroadband
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𝐘𝐚𝐬𝐡𝐰𝐚𝐧𝐭𝐡 𝐏𝐚𝐥𝐚𝐤𝐮𝐫𝐭𝐡𝐢
(@YPalakurthi) reported
I’m using @youbroadband at my cousin’s house-Visakhapatnam from last 15days. The service is too worst, in day time works properly but in nights service down. No response from technical side. Taken yearly pack
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Preeti Gopalan
(@d_datascientist) reported
@youbroadband hw ll u get customers if u throw money on customer's face dat we wont give u connection, useless fellows, ur front line people are the first person to screw up ur business
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Dilip Thosar
(@dilip_thosar) reported
@youbroadband your frequency and duration of network outages for FRIVOLOUS reasons are extremely high. today again, the net was out since 3PM and the app showed a RANDOM time to come up as 6PM and then now 9 PM. will you do something about it?
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Sushmita Walve
(@Random__Sarcasm) reported
Calling @youbroadband s customer care is pointless because they fraudulently resolve complaints without even fixing the issue. My internet speeds are so unstable and customer service is terrible. Huge regrets for trusting this internet company.. @VodafoneGroup @vodafonein1
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UDit
(@UD_it87) reported
@youbroadband my internet connection is down for almost 8 days now. How long you guys take to restore service?? You guys promise 24 working hours to resolve ticket but it’s too much this time..