You Broadband Outage Report in Vishākhapatnam, State of Andhra Pradesh
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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E-mailProblems in the last 24 hours in Vishākhapatnam, State of Andhra Pradesh
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Vishākhapatnam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (11%)
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E-mail (6%)
Community Discussion
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You Broadband Issues Reports Near Vishākhapatnam, State of Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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HoneyRose
(@HoneyRo98967126) reported
from
Vishākhapatnam, State of Andhra Pradesh
🤢 to @youbroadband because worst network. always network issues and even 100mbps speed we get very low speed, more irritating issue is even if fault from there surver they dont increase validity period, very disgusting network
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saikiran
(@saik74322) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband what a pathetic internet service providers you are yesterday I started my connection today it got disconnected since morning I’m calling your technician he’s not even responding #youfailed #CustomerExperience
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Alexander Christie
(@AlexChristie199) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband Standard resolution statement “ Your case will be escalated to the concerned department”. I dunno how many concerned departments you people have since I called 10 times. Case ID: 2019032502042
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KNV SATYANARAYANA
(@knv9599) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband My account is not working since last 4 days My account no.1777820 Disconnect immediately. No need your services. Nobody's responding inspite of several phone calls made by me.
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Vithal Bhargav
(@kvgraphy1) reported
from
Vishākhapatnam, State of Andhra Pradesh
Hey @youbroadband no internet connection for the last 3 days. Been on call with 9121291212 multiple times. No callback atleast. Why am I being charged for on inactive days when you can't even deliver prompt service. Can understnd delayed fix in these times but atleast a call back
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Datschanu
(@timmalachanakya) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband I have applied for a new connection on 8th May and did the payment as well. Until today there was update from your team and thus I have been calling your customer care but they were doing nothing but just escalating. Please cancel and refund the amount. CC426553
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RESAPU NARENDRA VAMSI KRISHNA REDDY
(@RNVKREDDY_) reported
from
Vishākhapatnam, State of Andhra Pradesh
@youbroadband can anyone say who will be contacting me... That too after how many years to resolve my problems
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Swapneel Dabholkar
(@Neel_Dabholkar) reported
@youbroadband 1. Internet service is down for last 3 days. 2. Customer service call is out of order. 3. Complaint registration on the app is not working. What should we do?
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Shrinivas Hegde🇮🇳
(@ShrinivasArolli) reported
@youbroadband what type of service you give? your technician will not attend complaint, your customer care ppl are not accountable, technicians are not accountable, responsible. you say 24hrs working day is time limit to resolve, do you mean i should sit ideal for 3 days?
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Suman Srivastava
(@suman7) reported
Getting terrible service from @youbroadband Thinking of shifting to a new internet service provider. Any suggestions on which provider offers the best service in the Bandra area?
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Kunal Dhami
(@kunaldhami) reported
@youbroadband your ios app is not allowing to create complaints. Internet is down, how to reach ?
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Aryan. Bhardwaj
(@AryanBh42951410) reported
Hey @youbroadband , such a pathetic service and response from the executives. It's been more than a day since the downtime. I have so many important works and all are pending. Who is gonna pay for that? I wanna give up my connection.
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Rishi Mehta
(@RishiMehta10) reported
@youbroadband Your service is becoming pathetic day by day especially around Baner area in Pune. Your call center people are clueless and your service engineers couldn't care less. 24 working hours is just a sham excuse to waste 3 days of the customers. Complaint No 2022080703605
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Manoj Kumar
(@manoj_kumar707) reported
@youbroadband I was using ACT fiber not found any single complain in last 4 years .But unfortunately I changed my service from ACT to You broadband buy trust since day one so many service issues. Very pathetic service .No proper customer service .
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Rahul
(@RahulAKuS) reported
@ViCustomerCare @youbroadband anybody manage the YB handle ? These guys don't seem to 'care' about customer complaints. Its been > than 16 hr and still no information on resolution and pathetic YB app still showing 8 PM 4 Aug resolution time, not allowing to register complaint.
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Kuppili Sai Krishna
(@kuppili_krishna) reported
@ACTFibernet is your technician are alive to resolve a technical issue of my SR10765534856474. I am a new customer who paid the bill for 3 months and after 2 days my internet was disconnected stating the bill was due. @youbroadband they resolve issue is 2hours.
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Mukul D
(@HerrDrunkie) reported
They fired almost 70% of the field staff and yet @youbroadband charges more than it used to with worse service and even worse customer care, @ViCustomerCare really shat the bed and rubbed off the wrong way here,