You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (63%)
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Wi-fi (20%)
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E-mail (7%)
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Total Blackout (7%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Vinay Patel
(@vnayptl) reported
from
Sūrat, State of Gujarāt
@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Bhavin Sutare
(@bhavin_sutare) reported
from
Sūrat, State of Gujarāt
No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Jaydeep Jalondhara
(@JaydeepJalondh2) reported
from
Sūrat, State of Gujarāt
@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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chintan c jhaveri
(@chintancjhaveri) reported
from
Sūrat, State of Gujarāt
With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
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Sandeep Shinde
(@Sandeepshinde27) reported
from
Sūrat, State of Gujarāt
@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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GAJENDRA JAIN
(@Gajendrajain18) reported
from
Sūrat, State of Gujarāt
@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mayur Pawar
(@wildernessswand) reported
My internet provider is living the dream . It only works half of the time but gets full payment in advance. One single drop of rain and it takes off for a vacation for 1 week. @youbroadband Worst internet provider ever.
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Kaustubh Bhutkar
(@kkbhutkar) reported
@youbroadband it has been almost 24 hours, connection is not working. I have raised service request but there has been no update on it.
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Kedar Sathe
(@ks_kedar) reported
from
Dāpuri, State of Mahārāshtra
@youbroadband - net is down. It's almost daily phenomenon for last few days. It was down for 3 days in last week. Look into it on priority.
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a.k TRIPATHI
(@akTRIPA41205700) reported
Worst service @youbroadband @TRAI I am chasing them from last Saturday but no one bothered to resolve it. Many mis commitment fake promises only regret for the inconvenience. Enough Enough. I lost my two days in office due to @youbroadband. ENOUGH ENOUGH.
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Siddharth Vaze
(@Siddharth_Vaze) reported
@youbroadband “cares” It's been over 24 hours now with intermittent wifi connectivity, No update, no callback, and no resolution. I’ll look for a significant discount on the next bill for this inconvenience! #Pune #CustomerService
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Dr. Nitin Tabib
(@nitintabib) reported
@youbroadband Whenever there is a problem ur system does not even accept a complaint. The app pops a msg saying u r working on the tech issue that is expected to be resolved by so-and-so time --- funny part is that time has already gone by.
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Romio Eleven
(@ElevenRomio) reported
@youbroadband hey i need help, automticly my modem reset n nw m nt abbl to cnnct internet service. pleas help me as soon as posibl my ac no is 2125666 i need some engneera contct detail ao i cn call dirct n ahort out as soon as posibl. without net m wsting my day at hpme plz help
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Shiva Tripathi
(@shivahimali) reported
@youbroadband I am quite sure that you don't care. It's 3 months now after router return and I am still waiting for my refund. Have reached out to everyone but to no avail #youbroadband #Pune #pathetic customer care
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Shoaib
(@ShoaibPatel_) reported
@youbroadband Do you have any shame? You are not refunding deposit money of customers. Now, you are not even bothered about responding to customers. Pathetic Service.
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Kaushik Kyada
(@kaushik_kyada) reported
@youbroadband I not able to access the internet from past week. I created an issue ticket on the 15th, but the assigned engineer has not been responding, and their phone has been switched off. I am unsure of how to escalate the issue, and it is impacting my office work.