You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (6%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Khushi Gupta
(@khushig04) reported
@youbroadband is the worst internet service provider as per personal experience. More than 10 days, daily complaints, and still no response. They make the best fake promises and fail to fulfil them always. Work on your customer service @youbroadband #internet #complain
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Ajay Ambaliya
(@AjayAmbaliya007) reported
Guys Never Buy @youbroadband connection. Very poor service given by them. I bought connection they promised me to give 25% extra days i m complaining since 2 month still no extra days come And no resolutions provided they have lots of hidden term so dont buy #fraud #youbroadband
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prashantprajapati
(@prashantprajap6) reported
@youbroadband cares for money only. No consistent speed and outrage every 2nd or 3rd day. 3rd class service.
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Dhaval Shah
(@dhaval201279) reported
@youbroadband I hv raised a complain 2021060500012 w.r.t modem not working since last Friday. I have called customer care > 4 times to escalate, but no success so far. As it is affecting my biz, kindly allocate ur field engg. to get it replaced ASAP Pathetic #CustomerExperience
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SHARAT KUMAR
(@gsaratkumar) reported
@youbroadband My internet connection is not working. Can please fix the problem urgently. Already raised complaint with customer care.
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varun tayal
(@tayalvarun) reported
@youbroadband internet down since friday but still no one attended service request. Kindly look into. Account no.1837955.
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Hrishikesh Kamat
(@HrishikeshComet) reported
@youbroadband our internet is down since 24 hours. No engineer has contacted. Internet of our entire society is down. Account 1994116
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Upendra Patel
(@Upendra800917) reported
@youbroadband I am changing to Airtel from Today, because of my frustrations of your services, my Broadband Services not working for 20 days now despite daily reminders. I will lose my money ₹4170/ paid to you; but not my sleep.
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Sandeep Kumar
(@Sandeep_tweeton) reported
@youbroadband Really regret I bought your broadband conn. Your installation team doesn't show up and pick calls only until payment is made. Your customer executive hangs up on me. Your technical team ask me to wait for 7 days for username and pswd after installation is done.
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Masala Dosa
(@ABDbilliards) reported
@neelang_dave So did you finally decided which isp to go for? Because I am also looking for a change from @youbroadband after almost 10 years as their service has deteriorated lately.