You Broadband Outage Report in Sūrat, State of Gujarāt
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The latest reports from users having issues in Sūrat come from postal codes 395005 and 395007.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (52%)
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Wi-fi (20%)
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E-mail (12%)
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Total Blackout (12%)
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TV (4%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
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 Sūrat |
Internet | |
| Sūrat |
Internet | |
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Internet | |
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Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Sri Ram
(@puri7910) reported
@ViCustomerCare facing issue with your youbroadband team.. requested for the name change request but no one showed till now and even the customer care is not useful ..called so many time but no solution
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Sameer Kashikar
(@SameerKashikar0) reported
@youbroadband why are you not supporting payments by corporate credit cards ? I am using your connection and I want to recharge with my corporate credit card, but its not supported by you. Can you help to do the payments with Corporate cards ?
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Chetan Sanghvi
(@chetanhsanghvi) reported
@youbroadband 1407149 in Surat Gujarat NOT WORKING.. TIRED OF YOU BROADBAND.. Will never resubscribe .. promise… YOU IS A bunch of LOOTERS NEVER GIVING SERVICE
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Avinash
(@asshirsath9) reported
@youbroadband what a pathetic Service... trying to get connection from you from 3rd Jan still connection is in process...paid twice money one is not refunded yet account number:2156286
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband Still no luck, no one has contacted yet from your team whatsoever, my renewal is coming up this month. If my problem is not resolved, I’ll be cancelling my BB connection along with other friends and family accounts as well, ssly pathetic service.
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Akki Dhanani
(@DhananiAkki) reported
Also I visited head office of Surat area but no response. Is this your wide network???????? @youbroadband @youbroadband1 Worst Serice Don’t buy guys this service. Also same issue on @GTPL_Care All network are same.
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Chandraprakash Pandey(Lavkush)
(@lavakushpandey) reported
@youbroadband Your engineers close the complaint without visiting, After taking your service, I am sitting free to lodge complaints by calling again and again, Why your company not taking action against this type of employees Driver seva trust Reg no 9327058949 Chandraprakash 9428095016
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care
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Mohit Rawal
(@Mohitrawal33) reported
@youbroadband I’ve been trying sort my issues for days, my services are totally instable, I lose connection every second, speed is also not according to plan. I also called the head of service team in Ahmedabad, but no luck 👎really disappointed. Account_ 2129358
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Vaibhav Tank
(@vaibhav_tank) reported
@youbroadband Worst service don’t purchase @youbroadband I have registered a complaint some days a go but no technician or support team is responding. I have called and sent an email also but still i got 3 Kbps download speed. Worst service. Purchase @GTPL_Care