You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (80%)
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Wi-fi (13%)
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Total Blackout (7%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Utkarsh
(@dogcuddler) reported
@youbroadband Your internet is down every alternate day, Your team never responds on time. I can't even work from my home.
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GaMeOvErTheOG
(@gameovertheog) reported
@ViCustomerCare @youbroadband @youbroadband another day! no response or solution. 5 days & counting of terrible customer service.
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Dr. IVNS Raju
(@ivnsraju65) reported
from
Rājendranagar, Telangana
@youbroadband no internet in Ramarao Nagar colony, Kukatpally, Hyderabad area since 2.00 pm. None is lifting calls whats ur Hyderabad customer care no?
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Vishal Patil
(@Vishu_Patil17) reported
@youbroadband I have 40mbps plan but getting speed 200-300 kbps. Even my mobile phone internet working faster than your so called fiber. #pathetic #worst service
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Nirav Vyas
(@Nv_Consultant) reported
@youbroadband my internet is not working since 24 hours ! I already complain more than 2 times yet issue has not resolved #poorservice #badexperience #worst
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nimesh sharma
(@nimeshps) reported
@youbroadband broadband is down from last 2 days due to some outage in Aundh Pune area and that is resolved today but still it's down and no network on my side.Raised complaints in afternoon today but no technician came to check about the issue till now.
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Ankit Pratap Singh
(@Pratappaurush8) reported
@youbroadband Another option was given by your representative that she will send a check through Courier and if don't get a check through then it will be my responsibility, how irresponsible answer you failed to deliver my check from more than 6 months. What a customer service
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Ashish Parik
(@ashishparik) reported
@youbroadband no response in 5 days, on calling, engineer respond poorly. @TRAI can you help....
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Ashish Parik
(@ashishparik) reported
@youbroadband can u please help me to get rid of your exeptionally poor service. Patahtic I want my money back. Please arrange for refund for whatever days left. 2022071312461 remain unresolved from days poor #youbroadbandfail #youbroadbandrefundmymoney
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Ashish Parik
(@ashishparik) reported
@youbroadband can u please help me to get rid of your exceptionally poor service. Pathetic I want my money back. Please arrange for refund for whatever days left. 2022071312461 remain unresolved from days poor #youbroadbandfail #youbroadbandrefundmymoney