You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 03/24/2023 01:40

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  • Internet 50.82% Internet
  • Total Blackout 34.43% Total Blackout
  • Wi-fi 9.84% Wi-fi
  • Phone 3.28% Phone
  • E-mail 1.64% E-mail

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat E-mail
IndiaSūrat Wi-fi
IndiaSūrat Total Blackout
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:
  • ShethShukan Shukan Sheth (@ShethShukan) reported from Sūrat, State of Gujarāt

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • aqansari90 Abdul Quddus Ansari (@aqansari90) reported from Sūrat, State of Gujarāt

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • JaydeepJalondh2 Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, State of Gujarāt

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • Sandeepshinde27 Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, State of Gujarāt

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:
  • vaibhavpatilvp Vaibhav (@vaibhavpatilvp) reported

    @youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

  • kumbhar_uv vinayak kumbhar (@kumbhar_uv) reported

    @youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

  • im_parekh mehhul parekh (@im_parekh) reported

    @youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot

  • tejes001430 Teja Ram (@tejes001430) reported

    wifi network is not working in nanpur(Surat) since 2 days problem is coming #youbroadband

  • tejes001430 Teja Ram (@tejes001430) reported

    Wifi network 🛜 issue #youbroadband

  • cackroxx_919 A D E L E (@cackroxx_919) reported

    Sound internet service provider @youbroadband,my friends and all intimacy are using youbroadband by VI(SURAT).Having best plans with value for money and more comprehensive plans as per other ISP. I need a connection in bhubaneswer odisha I'd likely to be a first customer

  • imSalimShaikh Salim Shaikh سالم شیخ (@imSalimShaikh) reported

    Worst customer service experience @youbroadband My net speed is reduced to sloth . Kindly fix ASAP. Complaint also raised but received no communication till now .

  • GaneshP92430825 Ganesh Parmar (@GaneshP92430825) reported

    My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband

  • DemigodPlayz DemiGod Playz (@DemigodPlayz) reported

    Hello @youbroadband @TRAI I have been facing issues with my Internet service since last 3 days, In last 3 days I have called Youbroadband customer service and complained about that but I am not getting any resolution on this. May I know who is going to take the responsibility?

  • deadpoolmishra toxic (@deadpoolmishra) reported

    Worst customer care experience i had with @youbroadband, for last 5 days i ternet is not working every time i raised a request they say, in 24hr they will get in touch after 24hr it is cleared but issue still persist. Done with this company worst in the market.