You Broadband Outage Report in Sūrat, State of Gujarāt
No problems detected
If you are having issues, please submit a report below.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
-
Internet (64%)
-
Wi-fi (18%)
-
Total Blackout (9%)
-
E-mail (6%)
-
TV (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
-
alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
-
Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
-
Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
-
Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
-
Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
-
Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
-
Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
-
Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
-
Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
-
Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
-
Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
-
abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
-
Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
-
Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
-
Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
-
Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
-
CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
-
Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
-
Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
-
Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
vinayak kumbhar
(@kumbhar_uv) reported
@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times
-
uttam kumar
(@utm_kumar) reported
@youbroadband hi, we are facing worst service from you. Inspite of regular complaints, No improvement and even ignorance on issues. We are not expecting such service. Please improve your service or spare us...please...
-
Salim Shaikh سالم شیخ
(@imSalimShaikh) reported
Worst customer service experience @youbroadband My net speed is reduced to sloth . Kindly fix ASAP. Complaint also raised but received no communication till now .
-
Nirav Naik
(@nbnaik007) reported
@youbroadband @jagograhakjago Part 2/3 As this issue is 3 month old but still they are not escalating issue to higher management. When I asked them, they told we have no permission to give contact of higher management, neither they have contact details of grievance officer.Cont.
-
Hemant Wagh
(@HemantW1234) reported
@youbroadband I stay at Rahul Towers, Bhusari Colony, Kothrud, Pune-38. There has been a frequent failure of network services since last 15-20 days in our area. This is really hampering work for me. Requests are being handled but why these failures ?
-
Ganesh Parmar
(@GaneshP92430825) reported
My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband
-
Bunny Kuthuri
(@KuthuriBunny) reported
@youbroadband its been 4 days since the network hasn’t been working and I tried calling many representatives and all of their phones are switched off or busy, and they don’t care about calling me back. I even placed an online complaint regarding this, but no response.
-
Nirav Naik
(@nbnaik007) reported
@youbroadband @jagograhakjago Part 3/3 I gave them my all documents to close the account on 9th Jan 2023. But they asked me many times to submit my documents. They are not handling customer documents properly. It's a serious issue. Kindly do the needful.. -Nirav
-
Harsh
(@Harsh85771745) reported
Do not purchase Youbroadband internet plan.Its been 4 days that my internet is not working. Every single day i am calling to thair service center and they are saying will fix it in high priority. And when i ask reason. They not even telling me reason. #youbroadband #Vodafone
-
A D E L E
(@cackroxx_919) reported
Sound internet service provider @youbroadband,my friends and all intimacy are using youbroadband by VI(SURAT).Having best plans with value for money and more comprehensive plans as per other ISP. I need a connection in bhubaneswer odisha I'd likely to be a first customer