You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 11/17/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • DarpanMahant Darpan Mahant @ The Warrior (@DarpanMahant) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband services are very pathetic.... from today morning continuously tried to call on customer care... but the number is also not connected... really very depress with the service... @VodafoneIN @TRAI

  • Pankajumbarkar1 Pankaj umbarkar (@Pankajumbarkar1) reported from Hadapsar, State of Mahārāshtra

    @youbroadband Robbing people of money I paid 3057 for you broadband connection on the 16th march, still I have not received my money, very 3rd class service by you broadband ,they take money online from us and they send refund money by post.

  • v_vasavada Vedant Vasavada 🇮🇳 (@v_vasavada) reported from Arun Arekar -residence, State of Gujarāt

    @Hitarth_Dhebar @GTPL_Hathway @youbroadband After pathetic service of @youbroadband I shifted to @GTPL_Hathway .

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • viveksarwade Vivek Sarwade (@viveksarwade) reported from Pune, State of Mahārāshtra

    @youbroadband @VodafoneIN Account 1318197. No network. Please fix soon. Impacting WFH

  • sapkalshreekant The Rebel (@sapkalshreekant) reported from Pune, State of Mahārāshtra

    .@youbroadband it's been two months my internet is not working. Three days back technician told modem needs to be replaced. Already two days that I placed a complaint still no response. Your service agent is not picking up the call. Pathetic service.

  • th3cyb3rc0p Mayur Parmar (@th3cyb3rc0p) reported from Arun Arekar -residence, State of Gujarāt

    @chiragg62 @youbroadband Agree. You broadband customer service is worst.

  • ketavmodi ketavmodi (@ketavmodi) reported from Arun Arekar -residence, State of Gujarāt

    @youbroadband since last two days iam getting very very slow speed. My plan is 60 Mbps and at home getting 300kbps speed AcNo 1594152  Login ID ketavmodi