You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (88%)
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Wi-fi (6%)
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Phone (6%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Narsimha Reddy
(@NarsimhaReddy05) reported
from
Medchal Malkajgiri, Telangana
@youbroadband iam continue 7 days service request but respont iam contact and mailed many request no respond technician team. Worst quality services. Please respond 🤦🤦🤦
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Taher Kalyanwalla.
(@tkalyanwalla) reported
from
Mādauli, State of Mahārāshtra
@alifazal9 @VodafoneIN @youbroadband Vodafone is worst! Pls switch to Airtel!
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Gaurav Bhadange
(@gb_2611) reported
from
Aurangabad, State of Mahārāshtra
Dear @youbroadband I am Customer with below mentioned ac no:1880362 I have requested for a plan Upgrade. I haven't been helped out for same. I am told to do the process manually. The services which itself exists for boosting digital platform asks to get it done manually ? @TRAI
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Ashok Shah
(@Ash1958) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband sir I have subscribed for whole year paying 9k but the performance is pathetic as customer care is pathetic as there is frequent disruptions. There is no one to report complaint except logging it. Pl. help provide uninterrupted internet with promised speed.
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Narsimha Reddy
(@NarsimhaReddy05) reported
from
Medchal Malkajgiri, Telangana
@youbroadband very worst services and customer care to many times request but no respond customer service team if the very shame our services.
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Gaurav Bhadange
(@gb_2611) reported
from
Aurangabad, State of Mahārāshtra
@youbroadband Your Twitter handle says Cares... Do you guys even really care, most of the times the services are down. No revert by your local teams. @Chintoogram will agree to this PLEASE LOOK INTO
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अंबर देव 🇮🇳
(@ambardeo) reported
from
Pune, State of Mahārāshtra
@youbroadband @VodafoneIN why do you have a daily outage of 3 hours in working time at GokhaleNagar, Pune. Can't you atleast postpone it for after 7PM or before 9AM. It is considerable affecting #workingfromhome #ITEmployee
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Jeby
(@jabinchacko) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband I appeal all of you guys tht pls don't buy #Youbroadband services. Customer service is worst and pathetic. Zero response..Abv you can see how many follow ups but no response. Shameless idiots & ***** creatures.....! Payment k time p bheek mangne aa jate hai.