You Broadband Outage in Sūrat, State of Gujarāt

Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

@youbroadband Stop fooling people and better provide service to the people morons

@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!

@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

@youbroadband Putting on my views on youbroadband wifi policy. I have been existing customer since last 3 years. But now when I have requested for shifting of connection within the same area. It's been 1 week I am calling daily but not getting it done. It has pathetic service.

@youbroadband i am from Ahmedabad one of your sales rep Shaileshkumar nai, has been in touch with me from past 3 days and my new internet connection is still pending. your ahmedabad team sucks

@youbroadband You guys are not concerned about new business at all. I called, wrote, website sign up & at least 7-8 follow ups in past 2 months. Every damn time your execs read a script and nothing after that A New Connection Guys. Businesses are dying to get one in this pandemic

@youbroadband Worest service.lost my service 07-05-2021,,8:30 am around. Complained daily 5 times..still no response from technical team.even multiple times I was called, local technical team person Santhosh,num:9154946470. #youbroadband Account num:1880734

@TRAI @youbroadband Respected Telecom Consumers Protection and Redressal of Grievances Regulations, Since last 5 days my internet is not working. I have register complain since around 5days. Provider : youbroadband . Complain number : 2021050711746

@youbroadband your work and services are pathetic !! Customer care is also not goving response!! If you can't do work than don't take advance!! In this world full of speed you will not be able to go more like this

@youbroadband everyday is not easy to work with mobile internet. I have online business and my broadband connect is not working since last 5 days. user id : nd191p Kindly resolve internet connectivity problem as soon as possible. #worstservice

@youbroadband technician is not technically well. Technician come and go without resolve issue. and it's behaviour is very very bed #worstservice

@youbroadband Since Last 5 days My internet is not working. I am call more than 50 time to customer care but did not response my complain. Same answer everytime. userid: nd191p .#worstservice

@youbroadband No resolution yet! Now again, the Estimated Up Time is deferred to 18:55:00hrs. Very very poor service by YOU!