You Broadband Outage Report in Sūrat, State of Gujarāt

I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

@youbroadband Stop fooling people and better provide service to the people morons

@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

@youbroadband Whom to contact if ticket is not getting resolved ? I have already talked to customer care. Not sure but do you have process / person to handle escalation ? Where are these details mentioned on your website

@youbroadband I am really frusruted with your service. Need urgent resolution. In 6 months my connection lost 20 times

@youbroadband pathetic service I am facing 12 days failure from 22 days this month, i have a routine to call you broadband for the complaint and then i start my work with my mobile hotspot

wifi network is not working in nanpur(Surat) since 2 days problem is coming #youbroadband

Wifi network 🛜 issue #youbroadband

Sound internet service provider @youbroadband,my friends and all intimacy are using youbroadband by VI(SURAT).Having best plans with value for money and more comprehensive plans as per other ISP. I need a connection in bhubaneswer odisha I'd likely to be a first customer

Worst customer service experience @youbroadband My net speed is reduced to sloth . Kindly fix ASAP. Complaint also raised but received no communication till now .

My connection is not working bcoz company's giving router with plan and wifi router is not working I said technical men they are saying me purchase new router it's not good service companies commitment is wrong @youbroadband

Hello @youbroadband @TRAI I have been facing issues with my Internet service since last 3 days, In last 3 days I have called Youbroadband customer service and complained about that but I am not getting any resolution on this. May I know who is going to take the responsibility?

Worst customer care experience i had with @youbroadband, for last 5 days i ternet is not working every time i raised a request they say, in 24hr they will get in touch after 24hr it is cleared but issue still persist. Done with this company worst in the market.