You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 03/05/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • vishakhamundra Vishakha Mundhra (@vishakhamundra) reported from Sūrat, State of Gujarāt

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • Gajendrajain18 GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, State of Gujarāt

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • JaydeepJalondh2 Jaydeep Jalondhara (@JaydeepJalondh2) reported from Sūrat, State of Gujarāt

    @youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • Sandeepshinde27 Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, State of Gujarāt

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • rp9700 ravi patel (@rp9700) reported from Sūrat, State of Gujarāt

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband Stop fooling people and better provide service to the people morons

  • manojcprajapati MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, State of Gujarāt

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • chintancjhaveri chintan c jhaveri (@chintancjhaveri) reported from Sūrat, State of Gujarāt

    With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

  • VineitNSingh Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, State of Gujarāt

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • vnayptl Vinay Patel (@vnayptl) reported from Sūrat, State of Gujarāt

    @youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

  • bhavin_sutare Bhavin Sutare (@bhavin_sutare) reported from Sūrat, State of Gujarāt

    No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

  • DhavalP33445788 Dhaval Patel (@DhavalP33445788) reported from Sūrat, State of Gujarāt

    Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

  • ShethShukan Shukan Sheth (@ShethShukan) reported from Sūrat, State of Gujarāt

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • bhatiar06 Rohan Bhatia (@bhatiar06) reported from Sūrat, State of Gujarāt

    @DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

  • SwetangGajera1 swetang gajera (@SwetangGajera1) reported from Sūrat, State of Gujarāt

    @youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

  • aqansari90 Abdul Quddus Ansari (@aqansari90) reported from Sūrat, State of Gujarāt

    @youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.

  • abhi_ar1 ABHILASH (@abhi_ar1) reported from Sūrat, State of Gujarāt

    @youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

  • pandav_devang Pandav Devang (@pandav_devang) reported from Sūrat, State of Gujarāt

    Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

  • palak63 Palak Shah (@palak63) reported from Sūrat, State of Gujarāt

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mayurjariwalla Mayur Jariwala (@mayurjariwalla) reported

    @youbroadband Is your service down in Surat Zampabazar area... We dont have internet since yesterday!!!

  • yash_ri YashKothaRiOfficial (@yash_ri) reported

    @youbroadband Totally poor service don't go with this company whole eductive staff is misbehave and scammers. If you go with this company your money will definitely blocked .

  • shardool7 Shardool Kothari (@shardool7) reported

    @youbroadband internet not working since 5 days. No service, no calls being picked, no credit days refunded Poor service

  • sureshreddylr Suresh Reddy L (@sureshreddylr) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband is your customer service in operation? I have called 20 times and no reply from your team.

  • ishan_maheshwar ishan maheshwari (@ishan_maheshwar) reported

    @youbroadband Pathetic internet connection and worse customer service. User name :Ishan0011 account no : 2038371 Internet connection not working, raised multiple complaints through app, mail to customer care , nodal officer ,appellate authority - no action taken.

  • sureshreddylr Suresh Reddy L (@sureshreddylr) reported from PETROL BUNK ORR, State of Karnataka

    @youbroadband Is there any support available for residents in Kudlu road??

  • rahulmvankar Rahul Vankar (@rahulmvankar) reported

    @youbroadband Even after repeated follow up, issue is not resolved yet. Very poor service. UserId: xyz202

  • brij7226 Brijesh Shah (@brij7226) reported

    @youbroadband My Broadband service totally dead from last 5 days. I have complained about it. But no one take seriously. I made to many calls to customer care they said your complaint is in forworded in technical department. But stil no solution . My complaint no : 2020111914333.

  • abhiprit abhishek (@abhiprit) reported

    @youbroadband I have made two payments for the recharge first was done by UPADear Customer, Your VPA "abhishekdizviz@indus" linked to "INDB0000561" a/c no. "XXXXXX6946" is debited for Rs.1999.00 and credited to VPA "billdesk@hdfcbank" (UPI Ref no 032414383887)

  • navsinha98 navneet sinha (@navsinha98) reported

    @youbroadband i requested for disconnection of my service from 4 weeks but no action have been taken .its very bad to say your services is very poor .