You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 02/12/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. E-mail (6%)

    E-mail (6%)

  4. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • kalpesh7993 chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, State of Gujarāt

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • SM_Gadhethariya Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, State of Gujarāt

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • nikss_paradva Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, State of Gujarāt

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • AshokGujarat Ashok Sharma (@AshokGujarat) reported from Sūrat, State of Gujarāt

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • YToshniwal yogesh toshniwal (@YToshniwal) reported from Sūrat, State of Gujarāt

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • sabavala Cyrus Sabavala (@sabavala) reported

    @youbroadband have been waiting endlessly for refund of my deposit after I cancelled my connection 6 months back .. don't expect such a poor response

  • manojsin Manoj Singapuri 🇮🇳 (@manojsin) reported

    @youbroadband Net Speed is crawling in Surat ! Despite a 150 Mbps Connection, getting not more than 0.9 Mbps :-((( Whats the problem ???

  • debschak debanjan (@debschak) reported

    @youbroadband A big govt.society in Navi Mumbai has your service including me in it but staff seem to care less about customer service and more about saving their behinds when we complain.Seems big business retention and basic customer service isn't top priority. @ViCustomerCare

  • Neha_s1203 neha (@Neha_s1203) reported

    @PavanPJaju @youbroadband We are facing the same issue and the contact centre is a nightmare. It's been more than a week and nobody helped us. We call them every day and they're just pathetic.

  • DigpalDosi Digpal (@DigpalDosi) reported

    @youbroadband pathetic team in Baner Pune. Sachin Kharat, Satish, Mayur all big time manipulators. I paid on 16th. they committed installation on 17th - very misleading. Now its 22 and still pending. Every day useless commitment. Terminate all of them. Reg no. CC627459

  • pramodamuddada pramodamuddada (@pramodamuddada) reported

    Hello the worst internet ever @youbroadband @VodafoneGroup here comes the issue again this week. It’s been 8 days wow and not even one customer service is answering and the technicians/engineers are useless. Guys why don’t u start a name “cheatingband” instead of youband.

  • Gauransh1510 Gauransh Sharma (@Gauransh1510) reported

    @youbroadband it's been more than 2 hours since your internet service has stopped working in Begumpet, Hyderabad, Telangana. I've even reported this issue but it hasn't been solved. Please help.

  • JerrySh43332033 Jerry (@JerrySh43332033) reported

    @ThumarChirag @youbroadband Not only in rajkot, same situation in Ahmedabad. Such a pathetic service.

  • PavanPJaju Pavan Jaju (@PavanPJaju) reported

    Hi @youbroadband, you guys have the worst support. No one bloody cares if internet is working fine. From last 2+ months issues are prominent. On daily basis. & when asked for extra days they say talk to customer care. Customer care says their team will check & let me know. Ctnd.

  • CbqkngpPrT992q3 સમીર ચૌહાણ (@CbqkngpPrT992q3) reported

    @youbroadband One of the worst service ... 2 days passed ,still even issues of splicing of cable is pending ...