You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395005 and 395007.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 11/24/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (9%)

    E-mail (9%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • vijaylaheri3 Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, State of Gujarāt

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • abhidgohil abhi (@abhidgohil) reported from Sūrat, State of Gujarāt

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • manthan98 CS Manthan desai (@manthan98) reported from Sūrat, State of Gujarāt

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • AbhijitBrahme Abhijit Brahme (@AbhijitBrahme) reported

    @youbroadband Frequently disconnected internet connectivity issue is still persistent... AC 2014395 Not much improvement since last 2 weeks! Sad!!

  • VivekBarve3 #Vivek #Barve (@VivekBarve3) reported

    Complaint not resolved in 24 hrs #YouBroadband

  • rajivkhushalani Rajiv Khushalanini (@rajivkhushalani) reported

    @AbhijitBrahme @youbroadband This frequent disconnection and put that thing in maintenance activity so customer cannot raise complaint, contact centre cannot raise complaint and cheat customers on daily basis of their hard earned money is normal for @youbroadband. Why to recharge?

  • SagarJoshi07 Sagar Joshi (@SagarJoshi07) reported

    @youbroadband @CaGhanshamJoshi Internet service in my appartment is distorted since 24+hrs & still not resolved. Why should the customer suffer for your mistakes?? Really disappointed. Seriously reconsidering to change my Broadband service provider.

  • nitintabib Dr. Nitin Tabib (@nitintabib) reported

    @youbroadband your services are horrible. Do you really even care??? Since the past few weeks your service has been PATHETIC to say the least. I have tried numerous ways to communicate my frustration for the horrible service that is almost non-existent.

  • nitintabib Dr. Nitin Tabib (@nitintabib) reported

    @youbroadband Whenever there is a problem ur system does not even accept a complaint. The app pops a msg saying u r working on the tech issue that is expected to be resolved by so-and-so time --- funny part is that time has already gone by.

  • rajivkhushalani Rajiv Khushalanini (@rajivkhushalani) reported

    @AbhijitBrahme @youbroadband Idhar toh sir daily ka hai.. And even same day ticket is cleared and again maintenance se down ya disconnect.. Aap lucky ho ji

  • Siddharth_Vaze Siddharth Vaze (@Siddharth_Vaze) reported

    .@YouBroadband wifi connectivity has been down for over 12 hours now and no updates yet on when it’ll be back on. Pune, Anand Park 411007. Please assist and update. #CustomerService

  • shivahimali Shiva Tripathi (@shivahimali) reported

    @youbroadband I am quite sure that you don't care. It's 3 months now after router return and I am still waiting for my refund. Have reached out to everyone but to no avail #youbroadband #Pune #pathetic customer care

  • abhic_7 Abhi (@abhic_7) reported

    @youbroadband requesting update on the issue 2023041816844. Internet is not working for the last 24 hours. please don’t take user patience for granted and take some responsibility in resolving such issue.