You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (23%)
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E-mail (5%)
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Total Blackout (5%)
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TV (5%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Shingavi
(@rahulshingavi) reported
from
Pune, State of Mahārāshtra
@youbroadband After many requests & follow up, you don’t solve our problems. Afterwards, you show us that case is sorted & closed! You take money in advance & don’t allow customers to make a day delay for payment. Third grade service. Complete loot. Won’t recommend @youbroadband!
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Atharva Kshirsagar
(@anotherAtharva) reported
@youbroadband has finally left the business of providing internet, instead they now do what they are the best at- providing excuses why the internet is not working.
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Aashish Barde
(@Aashish3105) reported
@youbroadband everyday it's the same story your internet connection is always disconnecting tired of complaining. Hopeless service, pathetic customer service, i want my refund now enough is enough. I am going to cut each and every connection wires in my entire area now. 😡😡😡
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aditya kolasani
(@ashulaw11) reported
@youbroadband not having Internet connection for almost 7 days , call centre say no issue from there end , on ground person isn't responding and I know for a fact that my wan is not getting a ip and the switch is not working request help at the earliest as internet is a essential
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Rupa Teacher 🇮🇳
(@rupahasit) reported
@nirajvasavada @reliancejio I faced worst experience frm vapi office of @youbroadband.They told connection is feasible, took money for entire year plan, after a week when we inquired they informed opp. Society is not giving permission & will gv refund after 45 days.
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Sumanth
(@sumanthb4u) reported
@Malkani_AI @youbroadband Even I'm facing same issue. Using mobile hotspot over Youbroaband. In random intervals keeps on disconnecting within minutes.
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Jignesh Patel
(@JigneshSE) reported
@youbroadband it has been more than 10 hours, Internet is still not working in my area, A/C : 2006984
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Ayush Pant
(@Ayushpantap) reported
is there any rocket science technology required to fixed Choke problem? daily you people are sending me "Get fiber connection" text Message and in reality you are unable to provide the same, stop fake Advertisement and promotion if you cant fulfill the service. @youbroadband
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NAVEEN NAMBADA
(@nambada786) reported
@_RiyaChaturvedi @youbroadband Waste of time Shift to some other network ASAP
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Aashish Barde
(@Aashish3105) reported
@youbroadband Hope you will rectify the problem and give me solution or else as i said i will cut all connections in my area.