You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 09/15/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (22%)

    E-mail (22%)

  3. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • VaghelaPathik Pathik Vaghela (@VaghelaPathik) reported from Sūrat, State of Gujarāt

    @narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?

  • bhavinbvashi Bhavin Vashi (@bhavinbvashi) reported from Sūrat, State of Gujarāt

    Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • rayscorpian kiran i desai (@rayscorpian) reported

    @youbroadband sad to see that you people dont provide broadband at deesa,north gujarat, tried reaching out to your salesperson, they said if higher authorities gives go ahead then we can try for your connection!!can u plz help me having new broadband connection?

  • mohansirvi_ mohan sirvi (@mohansirvi_) reported

    @ReheSamay @youbroadband Bc, free net Kai lia Kitna tweet karna pasta hai naa if it sucks then change it to jio they give Netflix and prime free

  • AayushPande9 Aayush Pande (@AayushPande9) reported

    @youbroadband I'm using your services from past 1 year and I'm so disappointed! I haven't seen a worst service ever in my life! You guys are running a chaotic company that doesn't give a **** about their customers!

  • shrikant_jangam Shrikant Jangam (@shrikant_jangam) reported from Thāne, State of Mahārāshtra

    @youbroadband guys, At my home it's been more than 12 hours broadband is not working and your people are asking me to call multiple people. Pathetic! Kindly help me here.

  • rohan_dharane rorororo (@rohan_dharane) reported

    Why is the internet connection weak/ded when I have meetings scheduled? Boils me up every time. Pls never buy @youbroadband

  • aqansari90 Abdul Quddus Ansari (@aqansari90) reported

    @youbroadband @rsprasad @TRAI Youbroadband Account No. 120865, Circle, Gujarat. Sir, I am facing speed problem a long time. My plan is 100 Mbps and now getting below 20 Mbps. I complained plenty but in vain. I also complained all on 09/04/2021. But nothing done so far.

  • iraj_anand Raj Anand (@iraj_anand) reported

    @youbroadband Worst internet service provider. @JioCare can you please help me with JioFiber connection

  • Harsh250989 Harsh Kansara (@Harsh250989) reported

    @youbroadband i have connection of you broad band with acc no:913353.for the speed related i have raised the complaint first on 9 th april 2021040914973 & again on 19th april 2021041912358 i have called customer center regarding same & technichian which was assigned have given

  • rakeshchandrad2 rakesh chandra dutta (@rakeshchandrad2) reported

    @youbroadband placed 3 times complaint, getting 4mps speed instead of 50mps. Instead of checking and resolving the issue, complaint is getting closed.

  • pankil18sbm GUJJU🙏🇮🇳 (@pankil18sbm) reported

    @youbroadband Pathetic internet services met by ridiculous customer care. My interenet isn't working since last night. We have raised the ticket but still it is not fixed. Also there is no way to talk to your customer executive. Call me ASAP and fix it #CustomerService