You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (43%)
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E-mail (21%)
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Wi-fi (21%)
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Total Blackout (14%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Bhatt
(@arthroscopydoc) reported
@youbroadband is pathetic can’t restore services almost 5 days now not reachable on service number also please refund the amount @youbroadband @vodafonein1
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ketan patel
(@Drketanpatel007) reported
@DhavalP33445788 @youbroadband Same problem #avoidyoubroadband
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Anky
(@Anky_21_) reported
The name says all. You have to manage your account, resolve the problems by own. You have to suffer for selecting You broadband. You have to learn software and hardware for services. Multiple complains, mail, calls, still issue not resolved. #CustomerService @youbroadband
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Manashree Jani
(@manashree_jani) reported
@youbroadband it’s been 5 days that my Internet is not working. Everyday I am given an ETA and no one has been assigned yet. How do you think we should go about this now?
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Upendra Patel
(@Upendra800917) reported
@youbroadband Your Broadband Services are very poor. I have Your Broadband installed; despite repeated complaints noone care for servicing. You charge for whole 6 months, and we are derived of usage for the last 7 days, what about the charges you take for not providing services.
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Anand
(@anandcul) reported
ever take @youbroadband connection for anyware.#sopathetic connection and service. And no customer supportat all. Another brother of vijay maliya nd nirav modi as took money from us nd never give service like they said.
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Vikas Khanchandani
(@VickMaverick) reported
@youbroadband it’s 6 days and no one is even coming back on when your service is going to be up. I have messaged, lodged a service request on the app, called the service team and they don’t have the courtesy to respond back. It’s appalling for a service business!
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Karan Morani
(@karan_morani) reported
from
Mumbai Suburban, State of Mahārāshtra
@youbroadband The worst internet service ever Till now 6 days no one has restored the internet in bandra area nor are they answering fones Very very bad service
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Anand
(@anandcul) reported
Never take @youbroadband connection for anyware.#sopathetic connection and service. And no customer supportat all. Another brother of vijay maliya nd nirav modi as took money from us nd never give service like they said.@TikonaTIL