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You Broadband outages and service status in Sūrat, Gujarat

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Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Sūrat come from postal codes 394101 .

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 8 days ago
Sūrat Internet 1 month ago
Sūrat Total Blackout 1 month ago
Sūrat Wi-fi 1 month ago
Sūrat Internet 6 months ago
Sūrat Internet 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • manojcprajapati
    MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.

  • udayeb
    Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband

  • Pandyapalash
    Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • monishpainter
    Monish Painter (@monishpainter) reported from Sūrat, Gujarat

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • AVala29
    alpesh_vala29 (@AVala29) reported from Sūrat, Gujarat

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • Gajendrajain18
    GAJENDRA JAIN (@Gajendrajain18) reported from Sūrat, Gujarat

    @youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

  • VineitNSingh
    Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • KakadiyaY
    Kakadiya Yash ( yesjeck ) (@KakadiyaY) reported from Sūrat, Gujarat

    @youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice

  • AshokGujarat
    Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • kalpesh7993
    chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, Gujarat

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • VaghelaPathik
    Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat

    @youbroadband hey my internet is not working. From last 2 days. Can you help me?

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

  • rp9700
    ravi patel (@rp9700) reported from Sūrat, Gujarat

    Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • wankhde_tushar
    tushar (@wankhde_tushar) reported

    @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

  • Lohit_95
    Lohit (@Lohit_95) reported

    @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

  • Om09091
    Om Patel (@Om09091) reported

    @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

  • PavanAnnama
    Annama Pavan Kumar (@PavanAnnama) reported

    @youbroadband Your Wi-Fi will be not working you broadband will be not servicing properly and because

  • krunal80885330
    Dhaval (@krunal80885330) reported

    @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

  • godbole_shilpa
    Shilpa Godbole (@godbole_shilpa) reported

    @youbroadband no service at Bhandarkar Ins Road since last 48 hours. None of your contact numbers are working. The Youbroadband app isn’t working either. How does one lodge a complaint?

  • prasad_gujarat
    Prasad (@prasad_gujarat) reported

    @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

  • web_mom_machine
    Karishma Nimavat (@web_mom_machine) reported

    @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

  • ExZite12
    Shresth Dubey (@ExZite12) reported

    @youbroadband Please help, wifi not working from 2 days and no engineer has visited for fixing it. Acc no.: 2296803 CRF no/Reg no: CC790460

  • JayKotecha333
    Jaydeep Kotecha ☀️ (@JayKotecha333) reported

    You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp