You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (61%)
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Wi-fi (18%)
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E-mail (9%)
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Total Blackout (9%)
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TV (3%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
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 Sūrat |
Internet | |
| Sūrat |
Internet | |
| Sūrat |
Internet | |
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Internet | |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Due to no response, I have dropped a note to Nodal Officer. Let me post this service update on Facebook too. Cheers!
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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abhi
(@abhidgohil) reported
from
Sūrat, State of Gujarāt
@youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavsar Alok
(@Alok9414) reported
@youbroadband all time service Down and all exicutive are non co-operative, from last one week my broadband service is not working in evening to morning every time showing limited Connectivity. its to unresponsive service provider I never recommend anyone to @youbroadband
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Rohit Sharma
(@rtmrtm6353) reported
@youbroadband Very bad service workers make so foolish that there is no limit, online recharge is not said and cash rs are taken, even after that, the employees take 2 days to start the service, they give a plan for 30 days and 27 In the day, when the plan ends and calls are spok
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Bakchodi hub
(@BakchodiHub) reported
@ReheSamay @youbroadband Concentrate on the **** show COB. So many technical glitches. Whatsapp call krlo awaz ni aari. Arbiters ******* up etc. Decrease the prize pool and make all this things perfect instead
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Saahil ◟̽◞̽
(@SaahilMehta45) reported
@youbroadband @ViCustomerCare. I'm from Pune, and there is no consistent internet connection. It has been 4 hours since no Internet Connection. Please solve this issue ASAP. It has been like this for the past week. It is really frustrating! Thank you! 🙏
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Bhumika Mehta
(@bhumi296) reported
@youbroadband I didn't get my refund since last 2 years. one month before Mr. Prahlad Giri from your office asked for documents and told me to wait for 10 days. R u guys preparing cheque from US bank? why mere 1500 Rs. refund takes 2 years of follow up? 2022021507242 complaint no
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Kunal Arjun Alkunte
(@KunalAlkunte) reported
@youbroadband since yesterday evening our wifi is not working even after raising several complaints issue is not been addressed also tickets r closed without providing resolution. Not at all happy with the service
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lilesh nishad
(@richardback4u) reported
@youbroadband @youbroadband please find the details as requested customer id : 1745629
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Hayagreev
(@Hayagreev20) reported
@youbroadband Sir the same problem is repeated again since last 2hrs the internet is not there so can I get the permanent solution for this problem arise. This will be the final call for the restore my internet.If not i will tell the customers who are using your broadband not to take.
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Jignesh Sanotra
(@Jigssy_Sanotra) reported
@youbroadband 3 times in last days, your services were down. Today, even after the ETA the services have not been restored. Are you guys sleeping? #youbroadbandsucks
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Tushar Goyal
(@Tushgoyal20) reported
@youbroadband It's been almost a month now @youbroadband, but nobody contacted me and resolve my payment issue. Is this the way you function, seriously? #shame #worstcustomersupport #youbroadband