You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
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E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (100%)
Community Discussion
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
You broadband 2020082127034 int 2020082204577 service tag 2020082825172 28/08 2020092213348 22/9 @youbroadband
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GAJENDRA JAIN
(@Gajendrajain18) reported
from
Sūrat, State of Gujarāt
@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Kakadiya Yash ( yesjeck )
(@KakadiyaY) reported
from
Sūrat, State of Gujarāt
@youbroadband your application not shows upcoming solution time of fibre cut and also we can't get information via text message. I haven't time to call in every 5 hr. Your service is ridiculous I want my 5 day back.complaint no. You broadband is below #youbroadband #poorservice
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Vinay Patel
(@vnayptl) reported
from
Sūrat, State of Gujarāt
@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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Bhavin Sutare
(@bhavin_sutare) reported
from
Sūrat, State of Gujarāt
No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Gajar
(@GajarPrashant) reported
@youbroadband I’m really fed up now to write this again and again with no improvements. Again the internet is down from last 3 hours and no one has responded yet. This is 3rd instance of internet going down in this month. Pathetic customer service
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Piyush Shah
(@shahpiyushv) reported
from
Hadapsar, State of Mahārāshtra
Finally, moved from @youbroadband to @tataplayfiber. Hoping to get a better service now🤞
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband worst tech support. Broadband has been down since 2 days and no one is answering the call or doing anything about it
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akhil anilkumar
(@akhilmind) reported
@youbroadband have been writing to customer complaints about the fraudulent claims made my your company executive! He had made a false commitment to me and I paid the total cost for 9 months The offer which was given to me buy 6 months and get 3 months free and none is given
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Hitesh Shah
(@HiteshS54629083) reported
Very poor service..same on you @youbroadband1 @youbroadband
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Thakur Aman
(@Thakur1314) reported
@youbroadband @YYoubroadband Dear sir, I’m using the Internet Broadband from last 15-17 days.till that time I’m facing the problems with the internet. & now the internet is stopped from past 2 days. I registered the complaint on you application & also via call C no 2022022315001
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Manoj Venkata Krishna Chitneedi
(@ChitneediManoj) reported
Had raised a request for power benefits with @youbroadband customer care through email on 7th Feb 2022 with complainant number 2022020808662, no action had been taken yet. Today I got a call from executive saying that the power benefits would be added post renewal,
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Doctor by chance
(@iamthemaulik) reported
I registered complaint through your app, for which engineer was assigned, without contacting me, the request was closed, what kind of customer service this is!! My internet is still not working and i am receiving messege of complaint resolved @youbroadband
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liquidkey.ethᵍᵐ
(@liquidkey_) reported
@youbroadband is there contact info for tech support for Rajkot. Internet is down for 3 days in a row. The person in charge here is useless
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Prashant Gajar
(@GajarPrashant) reported
@youbroadband @vodafonein1 My internet is down since 24 hours. No one has responded yet. Is anyone listening in customer service?