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You Broadband outages and service status in Sūrat, Gujarat

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Full Outage Map
  • You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi.
  • 100% Wi-fi (100%)

The latest reports from users having issues in Sūrat come from postal codes 394101 .

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sūrat, Gujarat

The most recent You Broadband outage reports came from the following cities: Sūrat.

CityProblem TypeReport Time
Sūrat Wi-fi 24 days ago
Sūrat Internet 2 months ago
Sūrat Total Blackout 2 months ago
Sūrat Wi-fi 2 months ago
Sūrat Internet 6 months ago
Sūrat Internet 6 months ago

Community Discussion

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You Broadband Issues Reports Near Sūrat, Gujarat

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • nikss_paradva
    Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, Gujarat

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband Stop fooling people and better provide service to the people morons

  • monishpainter
    Monish Painter (@monishpainter) reported from Sūrat, Gujarat

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • vijaylaheri3
    Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, Gujarat

    If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband

  • vishakhamundra
    Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat

    @youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • palak63
    Palak Shah (@palak63) reported from Sūrat, Gujarat

    @youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

  • VineitNSingh
    Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat

    @youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

  • dhaneshvithani
    Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband @DoT_India 6 days no connectivity, shall I wait for another 54 days? 10+ calls to customer care, 3 days office work impacted; amount can't be quantified, efforts wasted can't be quantified!!!!!!!! CAN I HAVE A RESOLUTION PLEASE OR REFUND, EITHER WORKS FOR ME!!

  • Pandyapalash
    Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • abhidgohil
    abhi (@abhidgohil) reported from Sūrat, Gujarat

    @youbroadband my internet is not working and since last one week i have registered several complaints.. nobody is taking care of it. Its wrost service i have been facing from #youbroadband

  • ShethShukan
    Shukan Sheth (@ShethShukan) reported from Sūrat, Gujarat

    I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon

  • manthan98
    CS Manthan desai (@manthan98) reported from Sūrat, Gujarat

    @youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.

  • paulraja007
    Paul Raja (@paulraja007) reported from Sūrat, Gujarat

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • manojcprajapati
    MANOJKUMAR PRAJAPATI 🇮🇳 (@manojcprajapati) reported from Sūrat, Gujarat

    @ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

  • Sandeepshinde27
    Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat

    @youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

  • bhatiar06
    Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat

    @youbroadband Can some please get this sorted at the earliest. More than 48 hours, services are down. My work from home is impacted severely!!!!! Can I have a resolution in next hour? Else next is email to Nodal Officer.

  • Prashantv1983
    Prashant (@Prashantv1983) reported from Sūrat, Gujarat

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • worldpeacevg
    HinduKomalaHarish786 (@worldpeacevg) reported

    @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing. 2026042302978

  • anugir94
    anugir (@anugir94) reported

    @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

  • RushiBVachhani
    Rushi Vachhani (@RushiBVachhani) reported

    How many complaints does it take for @youbroadband to actually care? Constant downtime, massive speed drops during business hours, and a customer support team that repeats the same empty lines. Absolute fraud. #YouBroadbandScam #ServiceAlert #WorstISP Planing for @airtelindia

  • iamgsavaliya
    Ghanshyam savaliya (@iamgsavaliya) reported

    @youbroadband I have been experiencing persistent issues with my new internet plan for over a month, consistently encountering low speeds daily. This situation does not appear to be an outage but rather a continuous service deficiency.

  • svilas
    Vilas (@svilas) reported

    @youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.

  • mktcool
    Manoj Tibrewala (@mktcool) reported

    @youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting

  • ashishmalik1
    Ashish (@ashishmalik1) reported

    @youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???

  • viveksarwade
    Vivek Sarwade (@viveksarwade) reported

    @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

  • Jimt112233
    Jimmy Turakhia (@Jimt112233) reported

    @youbroadband Urgent Complaint – Pathetic service Extremely Poor & Unreliable Internet Service – Request Immediate Escalation Dear Higher Authorities / Grievance Redressal Team,

  • Msuman916
    Suman (@Msuman916) reported

    @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.