You Broadband outages and service status in Sūrat, Gujarat
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 12, 9:52 AM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Sūrat come from postal codes 394101 and 395007 .
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sūrat, Gujarat
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
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Wi-fi | 2 days ago |
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Sūrat
|
Internet | 25 days ago |
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Sūrat
|
Total Blackout | 1 month ago |
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Sūrat
|
Wi-fi | 1 month ago |
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Sūrat
|
Internet | 6 months ago |
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Sūrat
|
Internet | 6 months ago |
Community Discussion
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You Broadband Issues Reports Near Sūrat, Gujarat
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Pathik Vaghela (@VaghelaPathik) reported from Sūrat, Gujarat@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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Monish Painter (@monishpainter) reported from Sūrat, Gujarat@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratVery Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Vishakha Mundhra (@vishakhamundra) reported from Sūrat, Gujarat@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, Gujarat@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, GujaratThe worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch.
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Er. Vijay Laheri (@vijaylaheri3) reported from Sūrat, GujaratIf you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Sharad Paghadal (@sharad_paghadal) reported from Sūrat, Gujarat@VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Dhanesh (@dhaneshvithani) reported from Sūrat, Gujarat@youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.
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Ashok Sharma (@AshokGujarat) reported from Sūrat, Gujarat@youbroadband @youbroadband my internet connection is not working for last 7 hours
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Vineet Narayan Singh (@VineitNSingh) reported from Sūrat, Gujarat@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Sandeep Shinde (@Sandeepshinde27) reported from Sūrat, Gujarat@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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Pandya palash (@Pandyapalash) reported from Sūrat, Gujarat@youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless
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Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, Gujarat@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Rohan Bhatia (@bhatiar06) reported from Sūrat, Gujarat@youbroadband Hi team, I am facing issue on my broadband connection and it's been 36 hrs I haven't got resolution, reason stated is cable broken. How long it will take to resolve it? I am working from home and my work and productivity is seriously impacted!!. Please resolve ASAP.
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Bhavin Vashi (@bhavinbvashi) reported from Sūrat, GujaratHello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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pratik virda (@PratikVirda) reported@youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.
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Paras Rangani (@RanganiParas) reported@youbroadband @DoT_India @TRAI After numerous complaints, my internet is going down now and then, and every you resolve without sending any engineer. Account no : 2192386
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Chandan Bhadra (@chandan_bhadra) reported@youbroadband all your service people have weekly off on Sunday, What an innovative way to make digital detox of your customer.
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Vivek Sarwade (@viveksarwade) reported@youbroadband I have sent a DM, again the same issue after 2 days.. internet not working again
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…
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kottawarkunal (@kunalk143) reportedIf You want to Experience the Worst ISP Services in Pune Go for @youbroadband ... Pathetic internet 🛜 , Pathetic support...Down on Weekend...Down since morning...no update no support... Getting low Day by Day...#Pune
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Hiren Patel (@HirenPoskar) reported@youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.
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Vilas (@svilas) reported@youbroadband , @youbroadband1 and @brijeshtiwari08 There is no internet service since 3pm today in Baner area. I have been using You for a long time now. Find it utterly disappointing that there is no ETA.
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Vinay Patel (@vnayptl) reported@youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.
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Ranjith Rai (@infinityranjith) reported@youbroadband Do you have broadband service in Bangalore -560026 ? if yes please do reach out to me.