You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (64%)
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Wi-fi (21%)
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E-mail (7%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Bhavin Sutare
(@bhavin_sutare) reported
from
Sūrat, State of Gujarāt
No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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Sandeep Shinde
(@Sandeepshinde27) reported
from
Sūrat, State of Gujarāt
@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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GAJENDRA JAIN
(@Gajendrajain18) reported
from
Sūrat, State of Gujarāt
@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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Abdul Quddus Ansari
(@aqansari90) reported
from
Sūrat, State of Gujarāt
@youbroadband @VeekayF Is it your service? If you are unable to provide proper service, wind up your business.
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Shukan Sheth
(@ShethShukan) reported
from
Sūrat, State of Gujarāt
I am a user of @youbroadband , my modem's online light does work and internet not available. And when I am going to complaint against problem call doesn't going. reply soon
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chintan c jhaveri
(@chintancjhaveri) reported
from
Sūrat, State of Gujarāt
With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Vinay Patel
(@vnayptl) reported
from
Sūrat, State of Gujarāt
@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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Jaydeep Jalondhara
(@JaydeepJalondh2) reported
from
Sūrat, State of Gujarāt
@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Dhakras
(@abascantus) reported
@youbroadband services in chakankar Mala Baner pune r down. I hope someone restores it before closing the complaint
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Raghav
(@Raghav20490696) reported
@youbroadband , @TRAI TRAI team please take action against youbroadband service provider.almost 10 days in month connection going down and don't have proper technical support. Now also connection down request raised on 20th req no 2020122000096.pls intervene
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BSo
(@quirkydesigner) reported
@youbroadband I want a refund. Just renewed my plan and the stupid internet just doesn’t work. No one to sort the issue too. #worstinternetconnection #youbroadband
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Himanshu Sharma
(@HimanshuMSharma) reported
@youbroadband Service Request : 2020122008430 The service technician Harish V closed the ticket without any service or visit. He doesn't even respond properly. Pathetic Service!
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Raju Yadav
(@raju_yadav__) reported
@youbroadband don't take this broadband connection, below poor service provider, please take any other broadband.
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rahh...(hu..)
(@rahul2_4_7) reported
@VodafoneIN_News so an engineer visited today to fix my broadband (@youbroadband) after 2 days of outage ,, and what he said was astonishing" sir the company has not paid the fiber people so I can't fix your connection, it'll take 3 to 4 days before anybody can do anything" . Wow
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Rohan Hasabe 🔴
(@hasaber8) reported
@xyaalive @youbroadband I have same **** experience with them, and their prices are no where near the competition 🤦
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Prometheus Iapetus
(@abhijitkadle) reported
.@youbroadband your connection has not been working for 48 hours now. Your Pune customer care number gives me a Gujarati message saying number doesn't exist. Your app won't let me lodge a complaint. What horrible service is this?!
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Chintan Patel
(@dr_chintanp) reported
@youbroadband Internet not working, complained- no respond, so called yesterday, due to nonworking day, executive accelarate issue,called again today & got reply that it will be attanded today. Still no one came, again called and got answer that its nonworking now so tomorrow.
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Chirag Mangukia
(@ChiragMangukia) reported
@youbroadband I very well aware that your service is very poor. But in the time of hardship when everyone is working from home you guys should work on complains actively. Yesterday noon I had registered a complain as Internet is not working, still no Engineer is assigned...