You Broadband Outage in Sūrat, State of Gujarāt

@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries

@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏

With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband

@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed

@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.

No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband

Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d

Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.

@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.

@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.

@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany

@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.

@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.

Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and

@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund

@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1

@youbroadband Stop fooling people and better provide service to the people morons

@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.

@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....

Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP

@youbroadband I have restored my sevice with YouBB a month back but since then everyday I have faced connectivity issues link drops multiple times almost 3-4 time in 1 hour. Complained so many times but ticket gets automatically closed stating it is resolved. But problem persist.

@youbroadband Hi, my account number is 1760132, from may to June for more than a month i don't have a proper connection after going to office and making a scene they solved the issue.I am trying to claim one month & they are giving 10 days. Do I need to pay money for not using?

@youbroadband Hi, For the past 1 month, my internet hasn't been working and yet after writing multiple emails about it, I didn't get a single satisfactory response regarding my issue. Moreover, calling the customer service, nobody ever bothered to answer my calls.Why is that? (1)

Very poor service from @youbroadband. No response from the engineers. #youbroadband #Pune

Getting terrible service from @youbroadband Thinking of shifting to a new internet service provider. Any suggestions on which provider offers the best service in the Bandra area?

@youbroadband it’s been 3 days wifi is not working in vesu area of surat and in application too the complaint is not getting registered. Kindly resolve the issue asap

They fired almost 70% of the field staff and yet @youbroadband charges more than it used to with worse service and even worse customer care, @ViCustomerCare really shat the bed and rubbed off the wrong way here,

Precovid times @youbroadband would have a working app to report downtime, speed issues.. you log a complaint, boom someone calls you in 15 minutes.. now you’re lucky if someone calls you in 2 weeks, esp in Pune

This @youbroadband actually used to be very good, then @ViCustomerCare took over.. and its now the absolute worst company ive dealt with lately,

@youbroadband It's been 2 days, I have raised complaint about internet connectivity, there is no update from @youbroadband , the person assigned to the complaint is not picking up the call, this is terrible #customercare.