You Broadband

You Broadband Outage Report in Sūrat, State of Gujarāt

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The latest reports from users having issues in Sūrat come from postal codes 395005 and 395007.

YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Sūrat, State of Gujarāt 12/09/2025 04:15

At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. TV (4%)

    TV (4%)

Live Outage Map Near Sūrat, State of Gujarāt

The most recent You Broadband outage reports came from the following cities: Sūrat.

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City Problem Type Report Time
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet
IndiaSūrat Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports Near Sūrat, State of Gujarāt

Latest outage, problems and issue reports in Sūrat and nearby locations:

  • Virendr40641218 Virendra (@Virendr40641218) reported from Sūrat, State of Gujarāt

    @youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC

  • Old_Wine1312 Vijay Mandanka (@Old_Wine1312) reported from Sūrat, State of Gujarāt

    @youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.

  • YToshniwal yogesh toshniwal (@YToshniwal) reported from Sūrat, State of Gujarāt

    @youbroadband I deposited the cheque on Monday. And it's 5 days I haven't got even installation of wifi at my house. I guess the poor service habits are continuing.

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband not fast it's third class service Make fool of customer No one concern about client satisfaction service Useless

  • AVala29 alpesh_vala29 (@AVala29) reported from Sūrat, State of Gujarāt

    @youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*

  • nikss_paradva Nikunj Paradva #surtidevs (@nikss_paradva) reported from Sūrat, State of Gujarāt

    The worst ever service by @youbroadband powered by @VodafoneIN , 25 days are passed but till now no solution provided for my shifting issues in Surat Branch. 11 times called in customer care. they replied in four working hours our backend team call you.till now no one call i got.

  • monishpainter Monish Painter (@monishpainter) reported from Sūrat, State of Gujarāt

    @youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.

  • Pandyapalash Pandya palash (@Pandyapalash) reported from Sūrat, State of Gujarāt

    @youbroadband Dear @youbroadband within one day service interrupted 12 times what a bkwas service Why I'm pay full service price because you can't provide service

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.

  • SM_Gadhethariya Sanjay Gadhethariya (@SM_Gadhethariya) reported from Sūrat, State of Gujarāt

    @youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.

  • kalpesh7993 chowkidar kalpesh patil (@kalpesh7993) reported from Sūrat, State of Gujarāt

    @youbroadband u think ur speed and services so smart and fast, last 24 hr se #internet #connectivity bandh he service man ko call karo to no answer, no reply, agar Nahi Hota to na bolo market me bahut #ISP he ,

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN i complaint 3 days ago and now today also lost connection. Not go 6 days continue running without shutdown. Very poor service.

  • Prashantv1983 Prashant (@Prashantv1983) reported from Sūrat, State of Gujarāt

    @Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice

  • AshokGujarat Ashok Sharma (@AshokGujarat) reported from Sūrat, State of Gujarāt

    @youbroadband @youbroadband my internet connection is not working for last 7 hours

  • dhaneshvithani Dhanesh (@dhaneshvithani) reported from Sūrat, State of Gujarāt

    @youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.

  • udayeb Uday Botale (उदय एकनाथ बोटले) (@udayeb) reported from Sūrat, State of Gujarāt

    @youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.

  • paulraja007 Paul Raja (@paulraja007) reported from Sūrat, State of Gujarāt

    @youbroadband Getting worst day by day. I am paying for 50mbps speed and not even getting 1mbps. Youbroadband is cheating customers. Just looting people's money. useless service. Most of the time internet does not work.

  • sharad_paghadal Sharad Paghadal (@sharad_paghadal) reported from Sūrat, State of Gujarāt

    @VodafoneIN @youbroadband I’m getting 1 mbps surfing speed with my 75MBPS plan. Your complaint number is not reachable and my complaint is not assigning to any engineer. Please help with this, as in current lockdown situation - internet is must.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • jimitvshah jimit (@jimitvshah) reported

    @youbroadband worst service ever my wifi is not working since 5 days and there is no support from local office and also no reply from customer care on mail and phone @PMOIndia

  • bmsaraf B M Saraf (@bmsaraf) reported

    @youbroadband relationship number 1996175 user name bm2121 internet down for 10 days. Many complaints but no solution. Even sent you DM of all details yet no action.

  • Robert26089298 Robert (@Robert26089298) reported

    @youbroadband number of low class service worst customer care support I never recommend to my relatives and friends, number one bekar service in india

  • gurukishans kishangodavarthi (@gurukishans) reported

    Hi @youbroadband, Can you please help me. I've paid for connection on 8 Dec and didn't get connection yet. When I spoke to technician he said it would take 3 more days. I've recently switched from act, don't make me regret choosing you. My cc no : CC502332

  • brohit212 Rohit Milind Bakare (@brohit212) reported

    @youbroadband I dont have Internet at home for 3 full days now. No call from customer service or no visit from technician. No answers from @youbroadband team. Do you care?

  • ____Deep____ Mr. Arsenal (@____Deep____) reported

    @youbroadband Absolutely horrible from YouBroadband. First they take payment for 3 months in advance with an assurance of prompt installation, later they say there is no feasibility in my area, and now I am following up for more than 1 month for my refund. Absolutely Horrible

  • emceechaitanya Emcee Chaitanya (@emceechaitanya) reported

    Have made about 50 complaints in last two month for network outage of @youbroadband but no response. It has become worse since @VodafoneIN has taken over!!! How do they even do business??? Any idea who can I complain to?

  • Shreyansh142000 Shreyansh (@Shreyansh142000) reported

    Dear @youbroadband Your Quality of Service is dropped drastically in last 1 year Do something for the same otherwise i will change My isp....

  • ishailgohil Shailendrasinh Gohil (@ishailgohil) reported

    @youbroadband @RupeshPatil122 In my area your service is down since last 4 days and still no response from your end.

  • yogesh_09 Yogesh Singh (@yogesh_09) reported

    @youbroadband @TRAI why are you not refunding my installation amount even after 45 days? First it is the poor service and now this!!!