You Broadband Outage Report in Sūrat, State of Gujarāt
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (65%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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ABHILASH
(@abhi_ar1) reported
from
Sūrat, State of Gujarāt
@youbroadband @JagoGrahakJagoo @vodafonein I have raised the complaint since 11/11/2020 but nobody has turnaround to resolve the complaint.
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Vinay Patel
(@vnayptl) reported
from
Sūrat, State of Gujarāt
@youbroadband My Broadband is down from last 3 days i have registered complaint against it 2 days ago on app and called customer care too yesterday but still no technician has arrived.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Pathetic Service @youbroadband Every 2-3 Days Wifi Is off already Complain registered But till time not provide solutions Please Its Request to Solve the issue on ASAP
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Dhaval Patel
(@DhavalP33445788) reported
from
Sūrat, State of Gujarāt
Hello sir no internet from past 5 days no Technition coming to resolved issue hows this service???? @youbroadband #youbroadband #surat #internet Called so many time to customer care but no one comes and solve issue who is responsible. Use id - dhaval103d
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chintan c jhaveri
(@chintancjhaveri) reported
from
Sūrat, State of Gujarāt
With ridiculous service of @youbroadband I was about to miss my law exams today! would love to gift you 🔐& a books of companies act & consumer protection laws, but I wonder if you can read & response, as you hardly responded to the complains we do.#internetshutdown #youbroadband
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Vineet Narayan Singh
(@VineitNSingh) reported
from
Sūrat, State of Gujarāt
@youbroadband my net is not working since afternoon, and without information the service was made down and still no one has came to rectify issue.
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Rohan Bhatia
(@bhatiar06) reported
from
Sūrat, State of Gujarāt
@DoT_India Honorable ministry, I am not at all satisfied by the services provided by @youbroadband Surat. They take money for 50 Mbps and provide a speed of 2.5 Mbps. It has impacted my work from massively, as half the time connection doesn't work. Please help get my money refund
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amit singh
(@Amit191094Amit) reported
from
Sūrat, State of Gujarāt
@youbroadband you broad band net service is worst service in the world that type of worst service and u knowledgeable staff, I recharged my net on 21 but still it's not started and we are suffering I visit 5 times but no proper response no one is reciving the call, waiting .....
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Vishakha Mundhra
(@vishakhamundra) reported
from
Sūrat, State of Gujarāt
@youbroadband literally can you guys please call even after registering a complaint 5 times. None of your reps call.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband Stop fooling people and better provide service to the people morons
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @Vodaphone4 Seems you dont have a team in social media to send a reply. Really pathetic service. I am without internet whole day, and you people just looting customers. #chorcompany
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Jaydeep Jalondhara
(@JaydeepJalondh2) reported
from
Sūrat, State of Gujarāt
@youbroadband Wrong location in surat adajan Service is very bad service in surat Customer service officer do not solve queries
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MANOJKUMAR PRAJAPATI 🇮🇳
(@manojcprajapati) reported
from
Sūrat, State of Gujarāt
@ViCustomerCare @youbroadband internet is down please solve problem as soon as possible user id is srpanchal1
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GAJENDRA JAIN
(@Gajendrajain18) reported
from
Sūrat, State of Gujarāt
@youbroadband my mobile number is 9898892271(surat) our net connection is closed since last 7 days no hearing is being done even after repeated complaints you broadband was a name for a good service but now this name is getting less Will close 3 while net is closed
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ravi patel
(@rp9700) reported
from
Sūrat, State of Gujarāt
Network engineer (professional not form youbroadband) to solve the problem with my own money. Thank god it's a network and he resolved it but it's been 4-5 months no one has visited my place or called. Again i my internet has stopped working and
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Pandav Devang
(@pandav_devang) reported
from
Sūrat, State of Gujarāt
Hello, friends never buy @youbroadband @ViCustomerCare Home broadband internet connection because My internet is closed for 3 days and I don't get the same answer when I call customer care. Your complaint has been sent to a higher level. Your complaint has been forwarded.
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swetang gajera
(@SwetangGajera1) reported
from
Sūrat, State of Gujarāt
@youbroadband I have been complaining since many days about you broadband wifi issues. Mailing regarding it, But im not getting any responds from you guys. Wifi is working like ****, in a day it stops working 3-4 time and sometimes it doesn’t even work for few days.
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Palak Shah
(@palak63) reported
from
Sūrat, State of Gujarāt
@youbroadband you are the worst service providers in the world. All you know is to make a fool out of people and loot them. No service and the internet does not work 364 days out of 365. You are going to find yourself in big trouble. I am from Surat and your office shall be shut.
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Bhavin Sutare
(@bhavin_sutare) reported
from
Sūrat, State of Gujarāt
No internet from morning , how can i work and my staff members can work in office, totally bad service @youbroadband
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Sandeep Shinde
(@Sandeepshinde27) reported
from
Sūrat, State of Gujarāt
@youbroadband @ViCustomerCare Recived your Thank You, but it's useless for me, without your action on my complain... It's 5th day after logging complain in your system and still my complain is just transferring from one to another.. Head's off to your Service Department 🙏
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kritika Verma
(@KikaVerma) reported
@youbroadband Internet not working when everyone is working from home! How do you expect ppl to sit quietly and WAIT for the issue to resolve when there is no timeline shared with the customers?
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Sanjay Shukla
(@iamshuklasanjay) reported
@youbroadband worst service provider in Ahmedabad. From last five days i am not able to use internet. I have mail you broadband and call lots of time in call canter. Local technician no replied my calls. Please sought out the issue or refund the money back.
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Himanshu Gupta
(@himanshu_conect) reported
@youbroadband Please let me know if there has been a resolution
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Tejas Thaker 🇮🇳
(@TeJZ_T) reported
@youbroadband Hi, I'm using your internet services and have recently been facing a lot of trouble of interrupted internet services especially during weekends and my request gets closed w/o resolution. (1/2)
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Sireesha E
(@Sireesha_srs) reported
@DoT_India Hi.Please take action against youbroadband. Raised multiple tickets and escalation with their customercare and multiple calls from 10 days just for shifting the Connection. Their customer service also talking very rash and disconnecting calls. AccNo 1289353
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Soubhtiv
(@soubhtiv) reported
@youbroadband Internet not working for 2 days, none of the customer services is answering to any calls
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chauhan ketan
(@mrketanchauhan) reported
@youbroadband worst ever in internet connection
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Naiya Patel
(@naa_yaa23) reported
@youbroadband quick question? How do you guys operate on such business model standing on pile of complaints of worst internet service? Customer: pays for service, bare burn of blame games of your agents, apologize to mates in middle of lost connectivity during meetings. YOU:NA.
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Chintan Gujarati
(@chintan_guj) reported
@youbroadband @vodafone @Chakravarthy May we please URGENTLY have your feedback ? You guys should understand your customer's concern.i want refund of my plan and disconnect the connection as YOU is not capable to serve their customer ! Didn't receive single call from YOU FinallyLet me file the case in consumer court
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Garet Jax
(@ankurkhairatkar) reported
@youbroadband outage issue since yesterday. Resolution time gets extended by the hour. Fix this now! #worstservice