You Broadband Outage Report in Sūrat, State of Gujarāt
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The latest reports from users having issues in Sūrat come from postal codes 395005 and 395007.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at You Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (50%)
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Wi-fi (23%)
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E-mail (12%)
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Total Blackout (12%)
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TV (4%)
Live Outage Map Near Sūrat, State of Gujarāt
The most recent You Broadband outage reports came from the following cities: Sūrat.
| City | Problem Type | Report Time |
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 Sūrat |
Internet | |
| Sūrat |
Internet | |
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Internet | |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports Near Sūrat, State of Gujarāt
Latest outage, problems and issue reports in Sūrat and nearby locations:
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband very poor service by you guys. You all doesn’t care about your customers. My internet has been interrupted from last Saturday evening. I have visited your area office 3 times today and 2 time on Sunday. But still my problem has not resolved yet.
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Prashant
(@Prashantv1983) reported
from
Sūrat, State of Gujarāt
@Rajesh19031987 @youbroadband Very bad speed ,leave from @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@narendramodi @TRAI Modi ji no one listening to broadband subscribers. My internet has stopped from last 2 days but no one is listening our queries.@youbroadband they are just ignoring our query. Can you please help me?
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Paul Raja
(@paulraja007) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN The worst service what people can get is Youbroadband. They are just cheating people and looting money. Everyday my internet does not work and i get these stupid message from Youbroadband. Service might have affected due to a N/W issue.#worstservice
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Bhavin Vashi
(@bhavinbvashi) reported
from
Sūrat, State of Gujarāt
Hello @youbroadband my coustomer id 1232031 Surat i have upgraded my 15 mbps plan to 100 mbps dual speed plan, My problem is i am not getting speed cc says need to change modem but thay dont have at present complaint registerd on last friday still no solution Plz solve my problem
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband I have renewed 50 Mbps unlimited plan on 3rd May 2020, but my router is old so I didn't get max speed. so I complain about this issue on 11th May 2020, with complaint num: 2020051102610.
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Monish Painter
(@monishpainter) reported
from
Sūrat, State of Gujarāt
@youbroadband my plan is 50 MBPS and getting only 10-30 Mbps since 6th May 2020. I complained on 11th may but still not solution from your side. I called many time to your customer care. This is disgusting service.
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alpesh_vala29
(@AVala29) reported
from
Sūrat, State of Gujarāt
@youbroadband Dnt post regarding speed and all if you cant solve problems in 15 days which can solve in 15 min. #%$*+*
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
Very Bad Experince @youbroadband Everytime 5 Days continues Onward In Good Speed After Speed is Low , Internet Off . Not satisfied with you service I am Hungry To Given Complain in more and more time but You not care Your Valuable Customer 1/3
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN today for 3 hours its running after that once again drop it. I dont know when its done permanent solution.
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Vijay Mandanka
(@Old_Wine1312) reported
from
Sūrat, State of Gujarāt
@youbroadband I installed wifi connection with your service and after 1 hour use your service down and till no any solution. I registered three complaints. Is this your service to your clients. Have you listened First impression is last impression.
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Er. Vijay Laheri
(@vijaylaheri3) reported
from
Sūrat, State of Gujarāt
If you Not provide solution So I closed my conncetion And refundmy partial Amount BecauseIn last 2 week Every Day in Night 9 PM to 1 PM Wifi is off Then In morning internet is On ????????? 3/3 @youbroadband
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband hey my internet is not working. From last 2 days. Can you help me?
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband how the hell are you caring customers. 3 days laps, no any response to complaint.
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Pathik Vaghela
(@VaghelaPathik) reported
from
Sūrat, State of Gujarāt
@youbroadband when I went to your office for the issue they said engineer ko bola hai lekin aj usne kuch kam nahi kiya. Is this professional answer? We are very disappointed. Is there someone who can help us. @TRAI @narendramodi
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CS Manthan desai
(@manthan98) reported
from
Sūrat, State of Gujarāt
@youbroadband You Broadbarnd doesn't care. I have given application to transfer my internet connection on new address since last many days. None of your representative or customer care are responding.
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Dhanesh
(@dhaneshvithani) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN if you have no proper solution of lost connection then give back my money otherwise I have to go with consumer forum.
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Uday Botale (उदय एकनाथ बोटले)
(@udayeb) reported
from
Sūrat, State of Gujarāt
@youbroadband do you want me to port to another network? Pathetic service, no response from last 4 days.
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Virendra
(@Virendr40641218) reported
from
Sūrat, State of Gujarāt
@youbroadband totally irresponsible even after complaints to local and email to nodal officials not a single person care in last 22 days as there is no any internet service in our home till today there is no internet
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Sharad Paghadal
(@sharad_paghadal) reported
from
Sūrat, State of Gujarāt
@youbroadband @VodafoneIN Worst service ever, Internet is getting disconnected continuously for 1-2 hour and no support from the support team. They should understand the work from home situation. #COVIDー19 #Shame #Vodafone #youbroadband @PMOIndia_RC
You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Jitendra Gautam
(@JitendraG007) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I am waiting since 4 days for my complaint number 2019071300021 to get attended...Lol... Your service is a joke...It's time to switch to a better provider like Jio broadband...
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Hiren Pandya
(@hirenkpandya) reported
from
Gotri, State of Gujarāt
@youbroadband My broadband is not working since last 11 days, have made number of complaints still it's unresolved. Customer care is not responding too.
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Sanjay Gadhethariya
(@SM_Gadhethariya) reported
from
Sūrat, State of Gujarāt
@youbroadband raised request since 27.07.2019. Still no response from your team. Kindly help. We are not getting any response on customer care number. Account number is sg135.
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Sharan Chawda
(@sharanchawda8) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband I wish you start following it first My complaint number is 2019080410951(recent) And my net is not working since long Every time I call I get same reply "our technical person will contact you shortly" & "I have forwarded your requests" But still nothing have happened !😠😠
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Rukmini Desigan / ருக்மிணி தேசிகன்
(@desiganrukmini) reported
from
Jayanagar 8th Block, State of Karnataka
@youbroadband how long should i keep waiting for a service request. Worst service in Jayanagar Bangalore
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Ketan Chopda
(@ktn_2714) reported
from
Lal Darwaja, State of Gujarāt
@youbroadband amazingly worst service in shyamal area. You guys are free for collect payment anytime but your support team is always busy. #youbradband_worst @VodafoneIN
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Balu_D629
(@DBK_629) reported
from
Kākināda, State of Andhra Pradesh
@TRAI @VodafoneIN @VodafoneGroup internet service down since 2 days, in my location #kakinada #OPP3rdAPSP @youbroadband you are failed to resume the services even after 2 days. Dear @TRAI please look into this issue user id:1578653
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CorinaBManuel
(@CorinaBManuel) reported
from
Pune, State of Mahārāshtra
@youbroadband @VodafoneIN it is exactly one full day & 5 hrs since we lost our access to our net service. Your engineers don't pick up calls but no one bothers to keep your subscribers in the loop. The loss of revenue to one's business is another story. Wl sm1 pls respond!
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Vishal Mittal
(@Mittal_Vishal) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband @VodafoneIN I'm waiting for an answer to my question. Please do reply. Also if there's an issue you are facing in solving it then do mention the time you will be needing it to fix it properly.
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Vishal Mittal
(@Mittal_Vishal) reported
from
Arun Arekar -residence, State of Gujarāt
@youbroadband and @VodafoneIN Thank you for fixing the issue. My internet is working now. Fingers crossed. Also please do acknowledge the tweets so that the user knows that his feedback is being acknowledged.