You Broadband Outage in Pune, State of Mahārāshtra

@youbroadband #WORST service provider. From today morning my broadband connection is not working, raised complain in morning but still no call from your customer care. #pune @baner

@youbroadband office internet is down since last 12+ hours. Request to pls rectify it. User ID h_kamt12

@youbroadband when will your after sales service return to pre-Vodaphone era? No internet for 24+hours and no one cares.

@youbroadband the worst customer service i have ever seen in my life. It's been 7days now i have requested for shifting . They are wasting my time & money . I would definitely not recommend this plan to anyone . Worst service ever .

@youbroadband Worst customer service , worst internet connection . Don't ever use this connection they don't support at all. It's been 7days i have requested to shift my connection no response. I would definitely not recommend this connection to anyone.

I will not suggest anyone @youbroadband for wifi plans , worst service , now it's been a week I am calling to the customer care for relocation of my connection. A worst experience ever. The only time they will call & it's very quick when your recharge get to end .

Finally, moved from @youbroadband to @tataplayfiber. Hoping to get a better service now🤞

@youbroadband worst service experience we have in Amanora Park town Pune. During installation they made huge promises about service and speed but now no one even bother whether it is working or not even after multiple complaints. #youbroadbandWorstService

@SridharReddyC16 @youbroadband1 @youbroadband None of the internet service providers obey the government regulations / SLA Having two internet providers at home is the only solution

@youbroadband Internet services doen since last 1 week in Wakad, Pune are Pun code 411057. Area manager is not replying or commuting any resolution time. We losing on work and with online schools , kids are impacted

The @youbroadband has not been working since Friday all they have been asking is more and more down time. Pathetic service for over last few months. #Pune @KondhwaTimes #Kondhwa

@youbroadband @MSEDCL Between the two of you, you ensure I cannot 1) conduct my online classes properly during working hours 2) watch Netflix when I am not working. I sense a conspiracy! Anyone else feel like me?

@youbroadband if you really care for your customers please sort out the issue. Don't just send me routine tweets. I have a big pile of your regrets in my house. They do not help make the broadband connection work!

Is there any situation more frustrating than waiting for your broadband service provider to send a technician to set your connection right after several hours of connection outtage? Just saying ..... @youbroadband

@youbroadband Is there an outage in Baner ? I am unable to use internet since yesterday. cc @niladriroy

@youbroadband After many requests & follow up, you don’t solve our problems. Afterwards, you show us that case is sorted & closed! You take money in advance & don’t allow customers to make a day delay for payment. Third grade service. Complete loot. Won’t recommend @youbroadband!

@youbroadband customer service is very poor. Lack of customer care.

@youbroadband Absolutely poor service by You broadband.. most of the times, network remains down

@youbroadband it took 1 month to transfer from idea to YOU, now since 15 days I am struggling to pay bill , idea doesn't accept, YOU app my login not working, getting error, not able to pay bill, ticket raise , no resolution ,

@consumerforum_ There r plenty bt my recent exp with @youbroadband. They delayed my request of change of add and I couldn’t use the Internet for 1 month, they don’t give complaint no’s when called at call Center. My money is wasted, now I’ve shifted to airtel.

Hey @youbroadband , such a pathetic service and response from the executives. It's been more than a day since the downtime. I have so many important works and all are pending. Who is gonna pay for that? I wanna give up my connection.

@youbroadband I was using ACT fiber not found any single complain in last 4 years .But unfortunately I changed my service from ACT to You broadband buy trust since day one so many service issues. Very pathetic service .No proper customer service .

@youbroadband cares? It has been 6th day since my relocation request. Theres 0 communication. 2 failed attempts to connect to customer care. Your local representative is not useful. You wont be refunding semi-annual paid amount either. So what's the point of using such ISP?

@youbroadband it's been over a week I have been complaining. Issue is not resolved. Give me my money back total scam

@youbroadband worst services...frequent drops in calls...

@youbroadband Your technician team is worst having bad behaviour in Hyderabad ramanthapur.they stolen my money

@RajivLochV @youbroadband Its the most pathetic BB services in the market, never fall in trap

@ViCustomerCare @youbroadband anybody manage the YB handle ? These guys don't seem to 'care' about customer complaints. Its been > than 16 hr and still no information on resolution and pathetic YB app still showing 8 PM 4 Aug resolution time, not allowing to register complaint.

@youbroadband Internet connectivity is interrupted for more than 3 hours now in Wadgaon Sheri area Pune. The in-app notification still mentioning that issue would be resolved by 8 PM. Pls resolve the connectivity asap and update the app with correct ETA for resolution

@youbroadband Wow glad that someone has finally responded, seems like finally you’ve wakn up from long deep sleep and found that one of your customers was facing issue!!!