You Broadband Outage in Pune, State of Mahārāshtra

@youbroadband You Broadband has cheated me. The sales executive Nishanti made me do a payment of 2997 & said my Broadband connection will be setup by 30th Dec Evening. But soon after the payment she switched of her phone & now I am stuck. Pathetic service @VodafoneIN #cheated

@youbroadband From last 48 hours no internet and no resolution after multiple complaints . Customer care executive not transferring call to supervisor , no mail reply nothing . Worst service and worst customer care

@youbroadband My internet is not working from last 48 hours. Location Baner Road, Pune. Raised complaint on your pune customer care number but no one from your bothered to respond. My registered number is 9717693129. Kindly transcend this. Whole Baner area is affected..

@youbroadband Raised a complaint about my intermittent internet dis connectivity. No resolution yet. Internet is down since morning.

@youbroadband #Pune Furstrated with customer onboarding process. After advance online payment, since last 5-6 days taking follow up with provider and set up guys to set up connection but every time they give excuses or reject calls. Recpt# RICI8065874287

@youbroadband ridiculous service and support from your Pune team. If problem not resolved we going to file case against you in consumer court. Waiting for reply. User id : gaze400 #ispservice

ThankYou @youbroadband 4 excellent speed of Broadband. But I wish to enjoy this marvellous speed without any interruption. My Net keeps disconnecting on an average for 2 days/week. If YOU can provide me Uninterrupted service then I would like to continue with you guys, else...

@youbroadband do you guys really care The internet is down from Thur afternoon. After 2 calls everyday you send someone who does not even know how to restart network switch. I think i hv to change service provider

@youbroadband its been 3 days my wifi isn’t working your technician says the fibre cable has been cut ! No solution for the same & now my calls do not go through to your call centre also! Very Poor Service @VodafoneIN

It’s been only 4 days & you already have connectivity issues! #poorservice #internetdown @youbroadband #poorcustomerservice

@youbroadband & @VodafoneIN, it's 48+ hrs since we lost internet services in our area in Pune.The engineer assigned keeps his ph on silent & msgs tht it's "back-end failure". I'm old school & believe in brand loyalty; honouring commitments or it's simply fraud. #Help #tired

@youbroadband @VodafoneIN it is exactly one full day & 5 hrs since we lost our access to our net service. Your engineers don't pick up calls but no one bothers to keep your subscribers in the loop. The loss of revenue to one's business is another story. Wl sm1 pls respond!

@youbroadband Internet down since 3 days. Lodged a complaint. NO ONE came to resolve.

@youbroadband I hv paid money for new connection on 21st of June. After chasing your team and lost the patience contacting here to resolve the issue asap or PL return money. Will go for other connection #youbroadband #Vodafone @VodafoneIN

@youbroadband your customer service is pathetic! No one yet has addressed my problem around your service outage in my apartment.

@youbroadband its been a day that i have raised a request for my non functional internet connection, but no one has come to address the issue. Please do something about this!!

3/3 support people. I am calling again and again everyday and they are saying the same thing. So, @VodafoneIN @youbroadband, I request you people, please discontinue my internet services and refund my remaining money.

@youbroadband I have already send details to u on facebook. YOU Broadband Cares I never face such situation in my entire life. More than 50 times I called on customer care. Did 3-4 tweets, posts and replies on facebook even email you but still the result is big zero. Such a fraud company.

@rohanpavgi @youbroadband @VodafoneIN Don't know what's going on.. Vry pathetic service provider. 🤯🤯

@youbroadband Pathetic service & customer support. Filing a complaint since last 13 days and no response yet from their side. Only my complaint status is changing daily from open to closed. They are not even refunding my money back. Don't ever buy this broadband service. @TRAI

@youbroadband you have a pathetic service and customer care. My complaint is not yet addressed even after 12 days. No one even call me till date. Every Time When call they said today you will get the call from back end team but never get any call

@youbroadband you have pathetic service. I have brought connection on 31st may. At the time of connection your engineer said that they will install a battery backup as internet stop working at the time of power cut. Since then I am keep calling everyday on your customer care. 1/n

@ronak_sh1 @youbroadband @VodafoneIN As long as a #shittygroup named @VodafoneIN controls them it's bad... Every now n then broadband goes down, cables get cut. Ridiculous.

@youbroadband we are using ur service from Nov ..... But my review about services are really bad.... Last month net was closed in day time four to five days. this month also it was closed for around 7to 8 dayz my use I'd kh2766... We woke in night n now it is close...bad service

@youbroadband My YOU Broadband connection is still down. I am not getting services which I paid for since 8 days now. If it doesn't start by 7 pm today, I will have to take this matter to Consumer Court or @PuneCityPolice .

@youbroadband Thanks for your reply, but from last one week, I've been experiencing very poor service from YOU Broadband. 7 days of my prepaid plans were wasted, because I was unable to access internet during this period. Internet is still down at the moment.

Pathetic experience by @youbroadband. Facing internet issues since 22nd April now. When the engineer attends the request, it works for 1-2 hours & then it stops working again. I have recharged a prepaid plan on 20th April. But I am not getting the service. My username: anuj1103

@youbroadband User - agarwal032 , Location - Pune. Can you guys please check this why your ******* internet is not working again and again and also why your ******* call center number is not working '9121291212' again and again.

Hey @youbroadband, Your customer service is too pathetic. Your sales team as well as your executives are not at all responsible. I'm a new customer(Ac 1865183), paid all the money(plan+router) but no installation yet. Its been seven days now. #complaints #noaction #disappointed

@youbroadband seems like you don’t really care, my connection is down since 3 days and all I hear from your side is engineers will come in next 4hrs!, seems like I need to switch to another operator.

@youbroadband I am going to book you for sure. Poorest Customer Service by far. Bull shit staff and Managers no escalations allowed. Next 14 hours if I do not get a call back from you guys.. I am surely going to send a notice for 420 misleading the consumer...#yousucks

@youbroadband has the most pathetic service at least in Viman Nagar, Pune!! My office has been without an internet connection since 3 days and they can’t find a single executive to come and see the problem!!

@youbroadband people are so shameless , their net works only during bill payment time . Pathetic service in Pune , Baner .

@youbroadband My A/C No: 1274632 in Pune. Need to be shifted asap. Done wiring & all. Also placed router & modem. Just ur executive need to come here & start it. Almost 10 minutes job. Pl help. Thank you.

One of the third grade companies as far as customer care dept is concern. Called 10 times for connection shifting. Used all type of language. They don’t bother. Neither want to solve problem. Typical answers from all of them. @youbroadband

@youbroadband It’s one of the third grade companies as far as customer care dept is concern. Requested almost 10 times for shifting connection. Used all type of language!. They don’t bother. Same answers from all. No one wishes to solve problem!. Calls 100 times before renewals.

@youbroadband Worst service providers. Closes ticket without any solution. I will attach tickets with details and who worked on it. #Youbroadband if you not providing proper service please get out of market. Airtel is better provider than Youbroadband. Ticket no- 2018112021691 Ganesh Dhumal

@youbroadband Worst service providers. Closes ticket without any solution. I will attach tickets with details and who worked on it. #Youbroadband if you not providing proper service please get out of market. Airtel is better provider than Youbroadband.

@youbroadband connection has been an issue for the last few months it was good earlier kindly help

@youbroadband @VodafoneIN I applied for new connection on 20th Oct still no one have came for installation till today I am very much disappointed with your service you can’t give good service to new customers than what about the old customers. I want my money refund.

@youbroadband no connectivity since morning.. please help

@youbroadband very bad dhasara for me and my staff because of your worst connection

@youbroadband pathetic service in Pune , internet keeps disconnecting.

@youbroadband What a worst service, they dont provide any service to me, they also not return my refund, I dont understand why they put bad impression of vodafone to customers

@youbroadband Worst Service Ever. Waiting for refund from last month, They always told the backend team will call in working 4 hour but i never get a call till. Put call in hold and then disconnect it.

@youbroadband Broadband is out of service in nalstop area.

@manojsinhabjp @DoT_India @TRAI Dear sirs - as I had written to you last week @youbroadband has still not resolved the issue that I have been facing. I know this is very small issue to take it to your attention. But think of people who might not have this exposure 1/n

@youbroadband your menu option of language in customer care is pathetic. Noone can speak in English even if I am selecting the same. Happening EVERY SINGLE TIME. And my issue is still not sorted. Do u think customers can be taken for a ride like this?

@youbroadband The problem is it is keeping in fluctuating. Can someone check if the cabling is complete once pls. On Saturday complaint was closed. But yday also it re-occured and had to call your guys.

@youbroadband useless service. Again my internet is not working. Not sure what is the problem with you guys. Taking customer for a ride. Utmost carelessness. Can u resolve this on priority. Complaint no 2018092826802. Sirs at @DoT_India @manojsinhabjp please help. Repeat issues

@youbroadband one of the worst connections!!! No proper response, wasted my money!!

@youbroadband @youbroadband still no customer care executive has visited to rectify but I spoke to one and he mentioned the whole network is down since last afternoon. My problem is since Monday and this just prolongs the issue. #youbroadbandsucks

@tushar1771 @youbroadband @VodafoneIN @TRAI @JioGigaFiber_ as you have subscribed for long term file a complaint in Consumer-court & @TRAI about this , i am doing same we may not get compensated for the loss but lets save others from it.

@tushar1771 @youbroadband @VodafoneIN @TRAI @JioGigaFiber_ this is really shity Internet Service Provider

@youbroadband This is rediculous service which you are providing. I am facing internet connection outrage from last three days in the peak hours of work. There is no proper service response from your side. Even your customer executives are reluctant to send Engineer.

@youbroadband my account number 1155599 from bangalore. In the last one week the connection has been down for 4 days. It says there is an outage in your area. If it continues I will be forced to give your connection up. Pls get it sorted at the earliest.

@youbroadband Very poor service.. paying Rs 750 per month and complaining every day

@youbroadband such a low service provider. Always fails to provide the solution of the low internet speed and continuous disconnectivity in the ISP. Not a single helper to pick up the issue call at even 6 pm. Its been days my internet is not working and here no one to help #Waste

@youbroadband wifi not working.. It's shows no internet, but recharge done by today 8 o clock.. # vizag location

@youbroadband They provide pathetic service..I m complaining since 20 days..they say sorry assure you but don't pay any heed to your problem..never take you broadband