You Broadband outages and service status in Ponda, Goa

Problems in the last 24 hours in Ponda, Goa

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ponda, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Sarwade (@viveksarwade) reported 6 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Karishma Nimavat (@web_mom_machine) reported 7 minutes ago

  @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

• 
  Mohammed Aamir (@aamir_maas) reported 9 minutes ago

  @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

• 
  Vikram | Prop Firm Rules Explained (@VK1980VK) reported 12 minutes ago

  @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making

• 
  Rajeev Jha (@Pappu71Rajeev) reported 14 minutes ago

  @youbroadband fix the bugs of new app as it's not showing login for existing customer rather asking for new connection and old app is directing to new app

• 
  Wanderer (@SanjayKalse3) reported 16 minutes ago

  @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

• 
  Karishma Nimavat (@web_mom_machine) reported 18 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  bahudurapu batasari (@_mitochondri0) reported 22 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 22 minutes ago

  @youbroadband Internet not working at my place since yesterday evening and no technician has been assigned to look into the issue. Is there anyone from your team to assist in this case?

• 
  pratik virda (@PratikVirda) reported 25 minutes ago

  @youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.