You Broadband outages and service status in Mormugao, Goa

Problems in the last 24 hours in Mormugao, Goa

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Mormugao, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaushik Kyada (@kaushik_kyada) reported 6 minutes ago

  @youbroadband I not able to access the internet from past week. I created an issue ticket on the 15th, but the assigned engineer has not been responding, and their phone has been switched off. I am unsure of how to escalate the issue, and it is impacting my office work.

• 
  Nehal Gandhi (@nehalgandhi2001) reported 17 minutes ago

  @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 19 minutes ago

  @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

• 
  Kaustubh Radkar (@KaustubhRadkar) reported 19 minutes ago

  @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

• 
  Om Patel (@Om09091) reported 21 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  Romio Eleven (@ElevenRomio) reported 21 minutes ago

  @youbroadband hey i need help, automticly my modem reset n nw m nt abbl to cnnct internet service. pleas help me as soon as posibl my ac no is 2125666 i need some engneera contct detail ao i cn call dirct n ahort out as soon as posibl. without net m wsting my day at hpme plz help

• 
  Karishma Nimavat (@web_mom_machine) reported 23 minutes ago

  @youbroadband Seriously? Main toh pichhle 2 mahine se aapki wajah se hi stress mein hoon. Constant downtime, poor service, and no proper resolution. This is not what you promise in your ads. Please fix your service ASAP or be ready for escalation.

• 
  Hiren Patel (@HirenPoskar) reported 27 minutes ago

  @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

• 
  tushar (@wankhde_tushar) reported 28 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  bahudurapu batasari (@_mitochondri0) reported 28 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband