You Broadband outages and service status in Mormugao, Goa

Problems in the last 24 hours in Mormugao, Goa

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Mormugao, Goa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Sarwade (@viveksarwade) reported 3 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Abhay Saraf (@naammeinkyaha) reported 3 minutes ago

  @youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.

• 
  Shilpa Godbole (@godbole_shilpa) reported 7 minutes ago

  @youbroadband no service at Bhandarkar Ins Road since last 48 hours. None of your contact numbers are working. The Youbroadband app isn’t working either. How does one lodge a complaint?

• 
  𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported 11 minutes ago

  Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 12 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  Mohammed Aamir (@aamir_maas) reported 14 minutes ago

  @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

• 
  anugir (@anugir94) reported 15 minutes ago

  @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

• 
  bahudurapu batasari (@_mitochondri0) reported 16 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Vivek Sarwade (@viveksarwade) reported 20 minutes ago

  @youbroadband I have sent a DM, again the same issue after 2 days.. internet not working again

• 
  Krishnkant Choudhari (@Krishn2601) reported 24 minutes ago

  @youbroadband my internet not working last seven days I am daily complain register but not solve my problem and not reply again customer care, poor service and waste of money internet service note proper answer for customer care I decided to change the connection