You Broadband outages and service status in Guntur, Andhra Pradesh

Problems in the last 24 hours in Guntur, Andhra Pradesh

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Guntur, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tushar (@wankhde_tushar) reported 2 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Yash Bhalgat (@yashbhalgat) reported 8 minutes ago

  @youbroadband @youbroadband1 10-15 years as your customer. Frequent outages, and now completely down since yesterday right when I have online exams. Multiple complaints, zero resolution, zero support. This is how you treat a loyal customer? Fix this or I’m switching providers.

• 
  Akshaysinh Solanki (@akshaysolankihr) reported 9 minutes ago

  @youbroadband @youbroadband till what time I shall expect the resolution?. And am i using the right app ?

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 10 minutes ago

  @youbroadband i think you should close down your service in hyderabad since by now most of the customers would have shifted to other providers.

• 
  𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported 10 minutes ago

  Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

• 
  arpit (@arpittib) reported 15 minutes ago

  @youbroadband @TRAI My internet has not been working properly for almost a month. Every complaint is being closed without resolution. Complaint No: 2026051404926 Please resolve the issue immediately or refund the balance amount paid for unused service. #YouBroadband

• 
  pratik virda (@PratikVirda) reported 16 minutes ago

  @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

• 
  Ashish (@ashishmalik1) reported 18 minutes ago

  @youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???

• 
  bahudurapu batasari (@_mitochondri0) reported 23 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  UnknownElement (@knownelement027) reported 25 minutes ago

  @youbroadband This is 9th day. No response and no resolution of customer complaint.