You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karishma Nimavat (@web_mom_machine) reported 11 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  tushar (@wankhde_tushar) reported 12 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 12 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  pratik virda (@PratikVirda) reported 14 minutes ago

  @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 17 minutes ago

  @youbroadband i think you should stop your service in hyderbad and return all the money taken from customer wind up and leave.

• 
  Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported 18 minutes ago

  @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

• 
  Rushi Vachhani (@RushiBVachhani) reported 24 minutes ago

  How many complaints does it take for @youbroadband to actually care? Constant downtime, massive speed drops during business hours, and a customer support team that repeats the same empty lines. Absolute fraud. #YouBroadbandScam #ServiceAlert #WorstISP Planing for @airtelindia

• 
  R Gathani (@rrgathani) reported 24 minutes ago

  @youbroadband Even after sending cancellation emails, we are still receiving renewal messages from You Broadband. Relationship No. 1742494 Project ‘Life’, Rajkot Poor service, over 50 days of service loss with no proper support. Request immediate refund/adjustment for downtime.

• 
  Dhaval (@krunal80885330) reported 24 minutes ago

  @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

• 
  ***.tweet (@pmstweet46) reported 25 minutes ago

  @youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks