You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ***.tweet (@pmstweet46) reported 54 seconds ago

  @youbroadband Are you going bankrupt? Are you stutting down the service? My internet has been down for 36+ hours. There is no response on your WhatsApp interactive complaint booking. None on web interface. What is one's recourse? Nobody answersthe phone either. #vi_sucks

• 
  Karishma Nimavat (@web_mom_machine) reported 60 seconds ago

  @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

• 
  Karishma Nimavat (@web_mom_machine) reported 4 minutes ago

  @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

• 
  𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported 6 minutes ago

  Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

• 
  Bhavesh Soni (@mr_bi2) reported 6 minutes ago

  @youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 12 minutes ago

  @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

• 
  Karishma Nimavat (@web_mom_machine) reported 12 minutes ago

  @youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!

• 
  wulverine🆘 (@gameovertheog) reported 13 minutes ago

  @youbroadband down again? No customer care number is active. Nice scam Resolve FAST

• 
  Nehal Gandhi (@nehalgandhi2001) reported 14 minutes ago

  @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

• 
  Hitesh Modi (@imhiteshmodi) reported 14 minutes ago

  @youbroadband Stop thinking about speed, think about continuing the service