You Broadband Outage Report in Ernākulam, State of Kerala
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (75%)
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Wi-fi (19%)
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Total Blackout (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Atharva Ashish Kherde
(@atharvakherde) reported
@youbroadband you all actually don't have capabilities to run the company so why to provide service and scam the public? Also, your 'Customer care' is 'Customers, we don't care'.
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Abhijit Patil
(@abhijitlpatil) reported
@youbroadband one of the worst service provider of Internet service in Thane. Service is really really bad and not worth at all. I want my refund back. Hope some of top officials reply back
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RaDee
(@RaDee2607) reported
Facing connectivity issues everyday (no connectivity for long hours, some times days too). Service is very worst. Customer care is not responding properly. Technicians switching off their phones. Don't have the internet right now too form this afternoon @youbroadband
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Ratnil Shrivastava
(@Ratnil_2609) reported
@youbroadband @ViCustomerCare As per the rules it takes 45 working days to refund the amount which in your case has crossed 9 months. Please resolve this issue within a week or else I would have to take a legal course. TIA
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V K
(@VK1980VK) reported
@VashistParmod @Aashish3105 @youbroadband Totally agree Pramod. Their service is pathetic. I think it reflects the current ownership whose mobile network is equally bad. They were really good when they were under British Gas
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Vinay Patel
(@vnayptl) reported
@mitulsp_ @youbroadband My issue has been sorted out after i appealed to appellate authority.
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Narsi
(@narsi_b) reported
@14Aafu @youbroadband This is very common from them. My advice is change your service provider like I did.
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Venkatesh
(@Rnb_SayZ) reported
@youbroadband I've been getting frequent issues with broadband from last few weeks in my area. What's the point of getting a 150mbps plan if it doesn't even work?
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Mayur
(@MAYURDOSHI5) reported
the service of @youbroadband is pathetic, every day after 11PM it stops working, I am living in UK and use to call family after 11 PM IST and @youbroadband never work, one of the #worstinternetproviders, complained multiple times no solution yet.
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Ratnil Shrivastava
(@Ratnil_2609) reported
@youbroadband @ViCustomerCare 1/n I have closed my Youbroadband account in Sept 2020 and haven’t received the refund amount in the last 9 months. The backend team in Ahmedabad is non responsive and haven’t contacted me in the last 9 months. I had raised the issue for refund..