You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Om Patel (@Om09091) reported 4 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  Sai Charan Arikala (@SaiArikala) reported 6 minutes ago

  @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 6 minutes ago

  @youbroadband i think you should close down your service in hyderabad since all customers would have moved to other providers. i think i am the only one left.

• 
  t j (@tj_psy_tense) reported 8 minutes ago

  @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

• 
  𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported 13 minutes ago

  Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

• 
  Kuldeep Singh Tomar (@XdTomar) reported 13 minutes ago

  A huge shoutout to @youbroadband for redefining customer service! 🎉 My internet has been down for 4 days. I've called customer care 3 times a day, and not a single technician has shown up. Impressive consistency. 👏 The technician must be taking the scenic route around the 🌍

• 
  ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported 17 minutes ago

  @ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.

• 
  Suman (@Msuman916) reported 22 minutes ago

  @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

• 
  Bhavesh Soni (@mr_bi2) reported 24 minutes ago

  @youbroadband @youbroadband My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648

• 
  Vinay Patel (@vnayptl) reported 24 minutes ago

  @youbroadband always has speed issue and disconnects itself. Right now too your services are down i had raised ticket yesterday no action taken. You have become worst broadband service provider from best.