You Broadband Outage Report in Ernākulam, State of Kerala
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (65%)
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Wi-fi (20%)
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E-mail (5%)
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Total Blackout (5%)
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TV (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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MaYuR
(@Mayur_Kedari) reported
@youbroadband @TRAI Account closure request was given in last week of October and Modem submitted after a week. Have logged multiple requests for refund. Still no response. User ID : pk8654 . Last ticket no. : 2020121609376 hoping for quick resolution.
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Naveen
(@Naveen08907774) reported
@youbroadband what service are u running man. From past 4days i have complaining that internet is not working. No one shows up!! After calling to customer service people they are speaking(BAD WORDS) to customers. And there is no specific phone numbers. whom should we contactReply
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Nisarg Patel
(@NiNisarg93) reported
@youbroadband your services are pathetic; my internet is out of service for the last 7 days, have been complaining daily and have called 25+ times still no resolution. Have even escalated to your Gujarat Nodal officer #worstserviceever
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ʜʀɪᴛʜɪᴋ ᴍᴀʜᴀᴊᴀɴ
(@webdevhrithik) reported
@youbroadband if you really care then fix my internet connection its gone from yesterday evening, what i am supposed to do now ? Get it restored ASAP.
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rohit
(@rohitballam) reported
@youbroadband since its prepaid connection for which I have already paid and you guys are defaulting on service I expect a refund to the extent default.
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Mandar Shinde
(@lazyintel13) reported
@youbroadband It's been two years we are facing internet issues each month. Each month internet is down for 2-3 days and we are told that the problem is power issue. Since 2 years they are not able to fix the same issue which is occurring continuously.
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kumar Mandlaywala
(@KMandlaywala) reported
@youbroadband I have not Activated RBS queue as well. Your customer service says we cannot do anything here and they even cannot prove who activated this RBS queue for one month. They are reluctant to provide me the validity till October 2021 for which I had paid around 13,000 Rs
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Rajkumar Choubey
(@RajkumarChoubey) reported
@youbroadband Your team has done biggest fraud with me made faults promises, took money now no one is responding on calls and msgs, the fraud is done by sales executive Ramesh(9848844485). I escalated my issues to Mr. Dinesh(zonal manager of Hyderabad) but he is least bothered.
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Brijesh Shah
(@brij7226) reported
@youbroadband #YOUBroadband I am facing speed issue form last many months, many complaints registered but still facing same issue,When I started, my plan was 60Mbps, and 1 band router for 60 mbps speed ? Customer is not fool as you think😡😡😡
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Chirag Mangukia
(@ChiragMangukia) reported
@NiNisarg93 @youbroadband Experienced the same issue. And post rectification they won't add those days in your account. Worst service provider.