You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rushi Vachhani (@RushiBVachhani) reported 3 minutes ago

  Why they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care

• 
  Lohit (@Lohit_95) reported 8 minutes ago

  @youbroadband worst internet provider. Internet down daily for atleast 6 hrs daily in evening affecting our work. Raised multiple issues but ticket gets closed. Fix the issue for godsake.

• 
  Vandana Sai T (@VandanaNova) reported 8 minutes ago

  @youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.

• 
  Rahul Sharma (@rahulshar1978) reported 12 minutes ago

  @Airtel_Presence @airtelindia I have your Broadband connection since 3+ years now. Since few months, every other week your services go off abruptly. Today is Sunday and your network has conked. Enough is enough. I am switching over to other ISPs in my area. @youbroadband

• 
  Alex Daniel (@alex_daniel81) reported 14 minutes ago

  @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

• 
  Karishma Nimavat (@web_mom_machine) reported 17 minutes ago

  @youbroadband Still not working…

• 
  Om Patel (@Om09091) reported 19 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  pratik virda (@PratikVirda) reported 21 minutes ago

  @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

• 
  Rohit Patil (@Patil_rohit_17) reported 22 minutes ago

  @youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.

• 
  R Gathani (@rrgathani) reported 29 minutes ago

  @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745