You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hiru Raiyani (@RaiyaniHiru) reported 5 minutes ago

  @youbroadband Very bad experience My connection is not working within last 4 days but still not any engineer come or not taken complaint from your side only told i am busy tomorrow will come and completem but still not any engineer.. A/c no.2280516 You give me refund.

• 
  bahudurapu batasari (@_mitochondri0) reported 5 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  anugir (@anugir94) reported 8 minutes ago

  @youbroadband internet not working for account 2126774 since yesterday 12.30 pm all other users are affected

• 
  Karishma Nimavat (@web_mom_machine) reported 10 minutes ago

  @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

• 
  Karishma Nimavat (@web_mom_machine) reported 14 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  tushar (@wankhde_tushar) reported 16 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Rakshit Bagga (@rtbagga) reported 20 minutes ago

  @youbroadband Fake service

• 
  sc0utOP (@scouttanmay) reported 24 minutes ago

  Vapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 26 minutes ago

  @youbroadband I have been experiencing persistent issues with my new internet plan for over a month, consistently encountering low speeds daily. This situation does not appear to be an outage but rather a continuous service deficiency.

• 
  wulverine🆘 (@gameovertheog) reported 29 minutes ago

  @youbroadband down again? No customer care number is active. Nice scam Resolve FAST