You Broadband outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Sarwade (@viveksarwade) reported 2 minutes ago

  @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

• 
  Vivek Sarwade (@viveksarwade) reported 6 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Kaustubh Radkar (@KaustubhRadkar) reported 8 minutes ago

  @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

• 
  SAHIL POTDAR (@SAHILPOTDAR4) reported 11 minutes ago

  @youbroadband @DoT_India Since months You Broadband has had very frequent and prolonged downtime. Their customer service doesnt allow you to raise complaint during outage. After it is up they close the complaint saying its resolved. However we are losing our money. Pathetic.

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 12 minutes ago

  @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

• 
  bahudurapu batasari (@_mitochondri0) reported 13 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 15 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  Manoj Tibrewala (@mktcool) reported 17 minutes ago

  @youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting

• 
  Karishma Nimavat (@web_mom_machine) reported 19 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  Anonymous (@sagar87966) reported 19 minutes ago from Dongargaon Buzurg, Maharashtra

  @youbroadband Really disappointed with customer care service in Nagpur, my Internet service is not working since 4 days. Tried reaching and explaining the issue but still no progress and feedback.