You Broadband outages and service status in Delhi, Delhi

Problems in the last 24 hours in Delhi, Delhi

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kottawarkunal (@kunalk143) reported 3 minutes ago

  @youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....

• 
  bahudurapu batasari (@_mitochondri0) reported 5 minutes ago

  @youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.

• 
  Sai Charan Arikala (@SaiArikala) reported 11 minutes ago

  @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

• 
  Karishma Nimavat (@web_mom_machine) reported 13 minutes ago

  @youbroadband Seriously? Main toh pichhle 2 mahine se aapki wajah se hi stress mein hoon. Constant downtime, poor service, and no proper resolution. This is not what you promise in your ads. Please fix your service ASAP or be ready for escalation.

• 
  Wealtheefy ⌯⌲ (@TheChartereds) reported 15 minutes ago

  @youbroadband I don’t live near Jantar Mantar. My internet has been down for over 24 hours despite raising a formal complaint through your app. The issue seems a broken cable, and there has been no resolution. Please get this fixed as soon as possible.

• 
  Karishma Nimavat (@web_mom_machine) reported 19 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  Karishma Nimavat (@web_mom_machine) reported 22 minutes ago

  @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

• 
  bahudurapu batasari (@_mitochondri0) reported 24 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  tushar (@wankhde_tushar) reported 25 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 30 minutes ago

  @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund