You Broadband

You Broadband Outage Report in Cochin, Ernākulam, State of Kerala

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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

You Broadband Outage Chart in Cochin, Ernākulam, State of Kerala 02/24/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by You Broadband users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. E-mail (5%)

    E-mail (5%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. TV (5%)

    TV (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • sumanthb4u Sumanth (@sumanthb4u) reported

    @youbroadband Using mobile data since 3 days. How long will you take to resolve the issue? Are you capable of providing proper service? Or shall I switch to other broadband service?

  • vjisfun vrajesh (@vjisfun) reported

    @youbroadband Hopelessness had limits till @youbroadband came into existence. Post that it’s mess all the way. They have their servers running on tractor engines and scooty batteries. Fibre optic cables that break n heal and break- what a pathetic company. Million-complaints no fix only calls

  • Atul83598414 Atul (@Atul83598414) reported

    @youbroadband Hi, Your team is just focusing on the ARPU, least concerns about the User Experience & issues..since one week 7 connection moved to Airtel just because of service. We are loyal with VIL brand & hence here.. need to focus on the customer engagement & front end. No resolution yet?

  • DLaiwala Daxesh Laiwala (@DLaiwala) reported

    @youbroadband @joshikan Sir mr.joshi many times provide you details but no action from your side. Your working like government departments not professional approach and not working like private company. All your promise are bullshit

  • BhawnaMadan4 Dr. Bhawna Madan (@BhawnaMadan4) reported

    @youbroadband @youbroadband1 The issue got resolved.

  • Chinmayasri Chinmayasri (@Chinmayasri) reported

    @youbroadband Account#: 640476 Very poor support service. Frequent disconnection. Multiple complaints registered for wire & modem change. 2021071018984 2021072104682 2021072320601 tkts are closed without confirmation. No follow up. Regards, Chinmayasri +91 7795339505

  • satishvj Satish (@satishvj) reported

    @youbroadband Frustrating experience of You Broadband internet connection. It was frequently disconnected for last few weeks and now it is not working for 3 days.

  • stranger3558 StrangeArt (@stranger3558) reported

    Worst Internet Service in India... My broadband is dead for last 3 days... I can't register complain through apk... I complained from website...bt it was closed...Bt broadband is still dead... And even have excuse that Sunday there is no one to do anything... @youbroadband

  • Aashish_zac Chauhan Ashish Singh (@Aashish_zac) reported

    @youbroadband See the dm all info given . Please take appropriate actions. The Wifi is down since last two days

  • Hit_corruption sshah (@Hit_corruption) reported

    @youbroadband there has been no internet since yesterday. Customer care number does not work. Pin code 411030. How come this happens so often?? No accountability.