You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tushar (@wankhde_tushar) reported 2 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Vandana Sai T (@VandanaNova) reported 3 minutes ago

  @youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.

• 
  pratik_sable (@pratik_sable17) reported 8 minutes ago

  @youbroadband It's been 4 months since I returned the broadband equipment, and I'm still waiting for my refund. I've contacted customer support 10–20 times, but status is always in process. Is anyone actually working on this? Please process my refund immediately. #CustomerService

• 
  Suman (@Msuman916) reported 10 minutes ago

  @youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24

• 
  R Gathani (@rrgathani) reported 11 minutes ago

  @youbroadband Even after sending cancellation emails, we are still receiving renewal messages from You Broadband. Relationship No. 1742494 Project ‘Life’, Rajkot Poor service, over 50 days of service loss with no proper support. Request immediate refund/adjustment for downtime.

• 
  Alex Daniel (@alex_daniel81) reported 13 minutes ago

  @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

• 
  srirangapurinikhil (@nikhilfr98) reported 16 minutes ago

  No wifi in vanasthalipuram area from morning 6am,already sent a email but no response.even yesterday it was not coming properly,resolve the issue asap @youbroadband

• 
  Om Patel (@Om09091) reported 17 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  Suman (@Msuman916) reported 17 minutes ago

  @youbroadband Hi, I requested permanent closure of my YOU Broadband connection on FEB 27, but there has been no response from your side. Please check and process the request using my registered mobile number. Name: M. Suman Kindly resolve this issue at the earliest.

• 
  Kuldeep Singh Tomar (@XdTomar) reported 19 minutes ago

  A huge shoutout to @youbroadband for redefining customer service! 🎉 My internet has been down for 4 days. I've called customer care 3 times a day, and not a single technician has shown up. Impressive consistency. 👏 The technician must be taking the scenic route around the 🌍