You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

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  𝑼𝒓𝒃𝒂𝒏 𝑇𝑟𝑖𝑏𝑎𝑙 🇮🇳 (@t_4_tp) reported 8 minutes ago

  Hello, @youbroadband Broadband connection not working since 2 days. Complaint multiple times but no solution. Your executive Israr Kazi visited home but refused to do any thing, say they will work after 24hr only as ticket resolution time is 24 working hours. ..

• 
  anugir (@anugir94) reported 10 minutes ago

  @youbroadband internet not working for account 2126774 since yesterday 12.30 pm all other users are affected

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  Ghanshyam savaliya (@iamgsavaliya) reported 10 minutes ago

  @youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund

• 
  kottawarkunal (@kunalk143) reported 10 minutes ago

  @youbroadband @SameerOnmyway Most Pathetic Service Provider In Pune , Internet is down for more than 8 Hrs No update No Customer Support and Same issue happening at least twice a week....#Pune #Broadband #PatheticSetvice

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  Dhaval (@krunal80885330) reported 12 minutes ago

  @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

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  Prakash Gaba (@PrakashGaba) reported 14 minutes ago

  @youbroadband internet down since yesterday. no support whatsoever . accoont no: 1966330

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  Suman (@Msuman916) reported 15 minutes ago

  @youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24

• 
  Rakshit Bagga (@rtbagga) reported 20 minutes ago

  @youbroadband Ac No 1111953 Complain Idb2026071605960 I am using your telecom since 2003 and i have 4 more ac on same number Now for this complain your team member in surat office says we cant give service now as your are the only one in this area u can take and other company service

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  tushar (@wankhde_tushar) reported 21 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  bahudurapu batasari (@_mitochondri0) reported 21 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband