You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karishma Nimavat (@web_mom_machine) reported 2 minutes ago

  @youbroadband Internet has been down since morning. Kindly resolve this urgently….this is impacting work…

• 
  Alex Daniel (@alex_daniel81) reported 4 minutes ago

  @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

• 
  Rakshit Bagga (@rtbagga) reported 6 minutes ago

  @youbroadband Fake post donr have proper service in surat

• 
  Abhay Saraf (@naammeinkyaha) reported 8 minutes ago

  @youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.

• 
  Karishma Nimavat (@web_mom_machine) reported 8 minutes ago

  @youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.

• 
  Saurabh Alkari (@sdalkari) reported 11 minutes ago

  @youbroadband My internet is down from Sunday. There is a wire breakage which I can see from my window from where my wire comes down. There has been no resolution till now. The local representative is not responding properly, customer care number is not connecting.

• 
  Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported 12 minutes ago

  @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

• 
  Dr Mayur Modi 🇮🇳 (@Dr_Mayur_Modi) reported 13 minutes ago

  My Internet Account is with YouTelecom, My Account No. 2299364 From last one month i need to call everyday to get service for which i have paid and getting harassed daily and today i advise people, you need Iron heart and Free Time to take internet connection from @youbroadband

• 
  kottawarkunal (@kunalk143) reported 18 minutes ago

  @youbroadband @SameerOnmyway Most Pathetic Service Provider In Pune , Internet is down for more than 8 Hrs No update No Customer Support and Same issue happening at least twice a week....#Pune #Broadband #PatheticSetvice

• 
  bahudurapu batasari (@_mitochondri0) reported 19 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband