You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 8 minutes ago

  @youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund

• 
  Hiren Patel (@HirenPoskar) reported 11 minutes ago

  @youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 11 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  Karishma Nimavat (@web_mom_machine) reported 12 minutes ago

  @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

• 
  Shresth Dubey (@ExZite12) reported 12 minutes ago

  @youbroadband @ViCustomerCare youbroadband down since last night, can't do my work, please help. CRF no/Reg no: CC790460

• 
  tushar (@wankhde_tushar) reported 14 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  bahudurapu batasari (@_mitochondri0) reported 15 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Prasad (@prasad_gujarat) reported 15 minutes ago

  @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

• 
  Alex Daniel (@alex_daniel81) reported 16 minutes ago

  @youbroadband my broadband connection has not been working since the 17th of March. Despite multiple calls and complaints registered at your help centre there has not been any response or resolution. Your call centre team can only give me assurances.

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 17 minutes ago

  @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978