You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chinmay Kothekar (@chinmay_iam) reported 7 minutes ago

  @youbroadband pathetic service by @youbroadband in Nagpur. Network down since 3 days. Amazing follow up while renewing plan but absolutely **** service when network is down. Service worthy of @consumercourtin (consumer court’s) attention

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 9 minutes ago

  @ViCustomerCare even after one of your executive noted my case, @youbroadband has not assigned a technician yet and the case is still open. Is this the customer service quality you provide?

• 
  pratik virda (@PratikVirda) reported 12 minutes ago

  @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

• 
  ViRAL DHiNGANi (@viral_dhingani) reported 16 minutes ago

  @youbroadband from the last fifteen days my broadband service is not working. On customer care raising complaints since but no response. Third class services. Reg Mob 9638738838. Contact - 7201073010

• 
  Anchal (@Anchu9211) reported 19 minutes ago

  @youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved

• 
  bahudurapu batasari (@_mitochondri0) reported 20 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  Dr Mayur Modi 🇮🇳 (@Dr_Mayur_Modi) reported 22 minutes ago

  My Internet Account is with YouTelecom, My Account No. 2299364 From last one month i need to call everyday to get service for which i have paid and getting harassed daily and today i advise people, you need Iron heart and Free Time to take internet connection from @youbroadband

• 
  Karishma Nimavat (@web_mom_machine) reported 23 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  Mohammed Rafi (@Mohamme44165746) reported 24 minutes ago

  @youbroadband suffering from poor connection since last 3 days, logged the complaint but still not resolved. Worst service

• 
  tushar (@wankhde_tushar) reported 26 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support