You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ViRAL DHiNGANi (@viral_dhingani) reported 49 seconds ago

  @youbroadband from the last fifteen days my broadband service is not working. On customer care raising complaints since but no response. Third class services. Reg Mob 9638738838. Contact - 7201073010

• 
  t j (@tj_psy_tense) reported 3 minutes ago

  @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

• 
  kottawarkunal (@kunalk143) reported 5 minutes ago

  If You want to Experience the Worst ISP Services in Pune Go for @youbroadband ... Pathetic internet 🛜 , Pathetic support...Down on Weekend...Down since morning...no update no support... Getting low Day by Day...#Pune

• 
  Supantha Bhattacharyya (@baldbong) reported 5 minutes ago

  @youbroadband There is no Internet connection at my residence since 12 pm, 09-05-2036. After repeated calls, the connection was restored in the rest of the area but mine (1806810) still continues to be affected causing great difficulty in my professional work. Kindly help!

• 
  Hiren Patel (@HirenPoskar) reported 12 minutes ago

  @youbroadband @youbroadband Are you able to reach to your technical team? Or your internet also down?

• 
  bahudurapu batasari (@_mitochondri0) reported 12 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband

• 
  sc0utOP (@scouttanmay) reported 14 minutes ago

  Vapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.

• 
  Wanderer (@SanjayKalse3) reported 17 minutes ago

  @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

• 
  tushar (@wankhde_tushar) reported 20 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  M G (@immitsg) reported 25 minutes ago

  @godbole_shilpa @youbroadband Try their app . . I used to use that to log a complaint