You Broadband outages and service status in Cochin, Kerala
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Rushi Vachhani (@RushiBVachhani) reportedWhy they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care
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Manoj Tibrewala (@mktcool) reported@youbroadband Worst Customer Care Support in Vapi, No Responsible person 100 mbps plan - speed we get 10-20 mbps no solution Many times disconnecting
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Vivek Sarwade (@viveksarwade) reported@youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.
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Vinay (@_Vinay_More1) reported@ViCustomerCare @youbroadband Made payment on 11 May. Salesman promised 1–2 day installation, mail said 7 days. Waited 2 weeks, called support 20+ times, technician 50+ times still no connection Filled refund form on 26 May, was told refund in 15 days as installation not done.
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subodh (@subodh2306) reported@ViCustomerCare @youbroadband Internet was on n off since last week. But last 2 days it's off . Worked 2 hours in noon today n again off . Complaint through app, voice with cc . Nothing done till now . Solve asap .
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Suman (@Msuman916) reported@youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24
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Hitesh Modi (@imhiteshmodi) reported@youbroadband Stop thinking about speed, think about continuing the service
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pratik virda (@PratikVirda) reported@youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.
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chauhan sagar (@svc1992) reported@youbroadband your service is pathetic.... It's been 4 days.... My complaint is not resolved.... What kind of customer care service you provide... Neither ur connection works... Nor your service and mobile application....