You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tushar (@wankhde_tushar) reported 5 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 7 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  t j (@tj_psy_tense) reported 10 minutes ago

  @youbroadband @youbroadband1 Since 12th April the day I did a recharge, I am not getting service. Raised multiple complaints on mail as well @jagograhakjago Please fix my internet. userid: james56

• 
  Kaustubh Radkar (@KaustubhRadkar) reported 11 minutes ago

  @youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?

• 
  tushar (@wankhde_tushar) reported 11 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 12 minutes ago

  @youbroadband @AshJ13 Veena9470. The box i guess is switched off again. Every week i have to raise request. Every week for atleast 3 days my internet is disconnected. Horrible experience.

• 
  Wanderer (@SanjayKalse3) reported 13 minutes ago

  @youbroadband you have a third class and disappointing service , shame on you as your app is not on iOS nor your phone lines works. Struggling for last 2 days as no internet . Is this company alive or dead? No one bothers for the customers. Get up and help the customers

• 
  Vivek Sarwade (@viveksarwade) reported 14 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Vinay Patel (@vnayptl) reported 17 minutes ago

  @youbroadband your service is pathetic from last 6-7 days as soon as my plan is over never coming back to You Broadband have been your customer from last 15 years but from last 1year your service is hell never coming back.

• 
  bahudurapu batasari (@_mitochondri0) reported 18 minutes ago

  There’s no option to contact a customer support agent. Earlier, there used to be a Chatbot which is taken down now. Looks like the team does not want a great experience for the customer. Acting like a government office. Absolutely pathetic. @youbroadband