You Broadband outages and service status in Cochin, Kerala
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kaustubh Radkar (@KaustubhRadkar) reported@youbroadband why dont your "engineers," ever follow up on a request? Why does someone have to call them even after a complaint is registered?
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Deep Kakkad (@kakkadeep) reported"@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"
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anugir (@anugir94) reported@youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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kottawarkunal (@kunalk143) reported@youbroadband @SameerOnmyway Internet is down since 2 pm Yday...No update no support....
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Karishma Nimavat (@web_mom_machine) reported@youbroadband If a technician is not assigned within the next 2 days, I will be proceeding with legal action with all supporting evidence of repeated service failures and unresolved complaints. Kindly treat this as urgent. Again not working!
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Karishma Nimavat (@web_mom_machine) reported@youbroadband Your update is incorrect — service is still not working at my location. Send a technician by tomorrow, or I will proceed with a Consumer Court complaint. Kindly take this seriously.
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Suman (@Msuman916) reported@youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.
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Abhay Saraf (@naammeinkyaha) reported@youbroadband WhatsApp chatbot no longer works. There is no IVRS option to talk to support. Is social media shaming the only way to escalate issues now? 3rd day of no internet. Service request not even assigned to an engineer.
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Vikram | Prop Firm Rules Explained (@VK1980VK) reported@youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making