You Broadband outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul Sharma (@rahulshar1978) reported 4 minutes ago

  @Airtel_Presence @airtelindia @youbroadband Again Airtel Wi-Fi is down since 6 am this morning. What are you guys upto? Every other weekend you guys go down. I have found another ISP, and going to switch now

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 5 minutes ago

  @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

• 
  tushar (@wankhde_tushar) reported 10 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Sathish Sunkara (@SathishSunkara4) reported 11 minutes ago

  @youbroadband i formally express my dissatisfaction with my YOU Broadband service. I am experiencing frequent disconnections and consistently slow speeds. Despite lodging multiple complaints, I have received no resolution or follow-up. Furthermore, local management has been entir

• 
  Prasad (@prasad_gujarat) reported 17 minutes ago

  @youbroadband Pathetic service. Very poor customer care. Since January 2026, I had internet not working issues 5 times and during these times out of around 100 days of 2026 connection has been down for more than 60 days. They don't have staff at Rajkot for service

• 
  Suman (@Msuman916) reported 20 minutes ago

  @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

• 
  Sai Charan Arikala (@SaiArikala) reported 21 minutes ago

  @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

• 
  Nehal Gandhi (@nehalgandhi2001) reported 21 minutes ago

  @ViCustomerCare Query which got resolved yesterday is again evolved!! Need and expect permanent solution. @ViCustomerCare @youbroadband

• 
  Ashwini Wagh (@AshJ13) reported 22 minutes ago

  @youbroadband @youbroadband Looks like you don’t want new connections. I have been trying to reach for a connection in Pune for last 2 days, already made payment from the website but no one has reached out for setting up the connection. The customer care service is a joke!

• 
  tushar (@wankhde_tushar) reported 22 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support