You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 2 minutes ago

  @youbroadband @youbroadband - Not Good Service 😔 internet speed is very slow since last 1 week, pending to resolve it Ticket on You Broadband app is pending since long, earlier ticket was auto closed with solving issue

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 2 minutes ago

  @youbroadband since 4 days no one has been assigned to my connectivity issue. pathetic service. will not be renewing . 2026042302978

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 4 minutes ago

  @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

• 
  Deep Kakkad (@kakkadeep) reported 6 minutes ago

  "@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"

• 
  Suman (@Msuman916) reported 7 minutes ago

  @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

• 
  Vinay Patel (@vnayptl) reported 7 minutes ago

  @youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.

• 
  Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported 10 minutes ago

  @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

• 
  viralgangani (@viral_gangani) reported 12 minutes ago

  WORST AND PATHETIC SERVICE PROVIDER I HAVE INTERNET ISSUE FOR THE LAST 7 DAYS NONE OF YOUR ENGINEER CAME HERE TILL NOW AND WE HAD RECEIVED MESSAGE THAT YOUR ISSUE HAD RESOLVED ,WHO RESOLVED AND HOW ,CAN YOU TELL ME ?my account no. Is 1540627 @youbroadband @youbroadband

• 
  Bhavesh Soni (@mr_bi2) reported 14 minutes ago

  @youbroadband @jagograhakjago My internet has been completely down since 6 June 2026. I've raised multiple complaints, and each time it works for 5 minutes before failing again. Technicians have visited multiple times but no permanent fix. Please resolve this today 2026061804648

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 17 minutes ago

  @AshJ13 @youbroadband pls take jio. i have been sitting with no internet since 4 days in hyderabad. the ticket is raised since 4 days. labor strike i guess. someone assigned himself then again unassigned himself from the ticket. pathetic service. you broadband doesnt care.