You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohammed Aamir (@aamir_maas) reported 4 minutes ago

  @youbroadband 3 Days and problem not yet resolved . No resolution, no internet & bad service #CustomerComplaint #noaction #youbroadband

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 5 minutes ago

  @youbroadband is there anyone to look into the issue? This is #pathetic #customerservice

• 
  Dr Mayur Modi 🇮🇳 (@Dr_Mayur_Modi) reported 5 minutes ago

  My Internet Account is with YouTelecom, My Account No. 2299364 From last one month i need to call everyday to get service for which i have paid and getting harassed daily and today i advise people, you need Iron heart and Free Time to take internet connection from @youbroadband

• 
  sc0utOP (@scouttanmay) reported 13 minutes ago

  Vapi–Daman deserves better internet. We're paying Mumbai/Delhi-level broadband prices, yet service quality is nowhere close. With only two major providers Quest Internet and @youbroadband effectively controlling the market, consumers are left with frequent outages, inconsistent speeds, and poor reliability which hurt creators, esports athletes, businesses and students alike. Personally, poor connectivity has cost me during national level esports tournaments. What's frustrating is that whenever giant reliable providers like Airtel Xstream Fiber and JioFiber look to expand into the region, there always seem to be roadblocks from the government officials preventing real competition. The people of Vapi–Daman deserve better choices and better internet.

• 
  M4RKY (@M4RKY07) reported 15 minutes ago

  @scouttanmay @youbroadband Use gtpl bro , no one is reliable then gtpl in whole gujarat. Every other is just garbage.

• 
  Jignesh Sanotra (@Jigssy_Sanotra) reported 19 minutes ago

  @youbroadband Internet is not been working at my place since 6th April. Have raised request and followed up multiple times. Still, the issue has not been resolved. Is this kind of service quality you have? #pathetic #youbroadband.

• 
  ଅଶୋକ | अशोक | Ashok (@ashokshasmal) reported 21 minutes ago

  @ViCustomerCare Inhave alrady done everything which I can do with the youbroadband folks. I have reached youbas myblast hope, if you too. Ant help then I have to stop using this poor and pathetic service.

• 
  pratik virda (@PratikVirda) reported 22 minutes ago

  @youbroadband In between this I called more than 100 times for services and out of frustration then after talking to local head i closed my connection it's been 2 months since I closed my connection i have not received refund yet . I am calling customer care daily but no proper response.

• 
  pratik virda (@PratikVirda) reported 25 minutes ago

  @youbroadband I was having a you broadband connection and in January suddenly internet stopped working and then I waited full month of January getting frustrated but didn't receive service so i closed my broadband connection out of frustration and my plan was still more than half remaining.

• 
  Hiren Patel (@HirenPoskar) reported 25 minutes ago

  @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.