You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hiren Patel (@HirenPoskar) reported 3 minutes ago

  @youbroadband Ping to public DNS takes average time 1226ms. Either internet completely shut or very poor speed in prime location. Technical person checks weather I have used 1mb of data last 24 hours, then I request closed w/o visiting or contacting customer.

• 
  toasty buns (@roastedGOAT11) reported 4 minutes ago

  @youbroadband internet has been down in pune (dhole patil rd)...whats the issue?

• 
  Jaydeep Kotecha ☀️ (@JayKotecha333) reported 6 minutes ago

  You people have such pathetic management. You broadband internet is down since the last 5 days and still there is no one who has come to fix it in Rajkot Gujarat after repeated calls to customer service.@ViCustomerCare @youbroadband. MOST pathetic company in India..@AdityaBirlaGrp

• 
  Dhaval (@krunal80885330) reported 7 minutes ago

  @youbroadband i have contacted customer care today also and they are telling that i will get refund after 45 days...and talking rudely..totally unsatisfied with this poor company..just refund my money..

• 
  Vivek Sarwade (@viveksarwade) reported 7 minutes ago

  @youbroadband PATHETIC SERVICE. ALWAYS STANDARD REPLIES. Every week I am facing internet connection issues in my area. Today also the whole day I am not able to work as there is no connection since morning. No service or resolution provided after multiple calls to customer care.

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 8 minutes ago

  @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

• 
  Paras Rangani (@RanganiParas) reported 9 minutes ago

  @youbroadband @DoT_India @TRAI After numerous complaints, my internet is going down now and then, and every you resolve without sending any engineer. Account no : 2192386

• 
  ajay wani (@ajaywani) reported 13 minutes ago

  @youbroadband its been 3 days youbroadband network is down, ticket has been raised but no progress. Airtel was also down but they were very prompt and already restored there’s connectivity.

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 14 minutes ago

  @youbroadband I bought internet recently but everyday I am facing low speed issue Raised tickets multiple time but no solution If this remains then i need a full refund

• 
  anugir (@anugir94) reported 14 minutes ago

  @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?