You Broadband outages and service status in Kolkata, West Bengal
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Full Outage Map
- You Broadband generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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#Vivek #Barve (@VivekBarve3) reported@youbroadband Internet is down. Moble application is not working. Customer care executive is not available to talk on 9121291212. Please resolve the issue.
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Anchal (@Anchu9211) reported@youbroadband Very poor service—the connection hasn’t been working for the past three days, and neither are calls being attended nor is the issue being resolved
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Sathish Sunkara (@SathishSunkara4) reported@youbroadband please help
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Karishma Nimavat (@web_mom_machine) reported@youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve
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tushar (@wankhde_tushar) reported@youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support
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Hiren Patel (@HirenPoskar) reported@youbroadband What kind of customer care is this? Every complaints raised through mobile app are closed within 30 minutes without resolving or contacting customer. Even contact number of the technical person attached with complaint is wrong.
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Karishma Nimavat (@web_mom_machine) reported@youbroadband U’ve been “noting the concern” for days now, but there is still no proper resolution. Your technician visited, checked the terrace, said there is a cable issue from your side and that he would return after checking the adjacent building —but he never came back.
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Sagar Joshi (@SagarJoshi07) reported@youbroadband This is not the 1st time the service is disturbed. It happens nearly everyday & you are least bothered about customer's inconvenience. Regret my decision to pay you for yearly plan. Every time the engineers say "this issue is beyond our control"
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Vinay Patel (@vnayptl) reported@youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.