You Broadband Outage Report in Kolkata, West Bengal
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YOU Broadband is a category "A" ISP and India's first ISO accredited broadband service provider. You Broadband offers high-speed data and voice services through the Internet.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by You Broadband users through our website.
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Internet (47%)
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Wi-fi (28%)
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Total Blackout (13%)
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E-mail (9%)
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TV (3%)
Community Discussion
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You Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Kaustubh Radkar
(@KaustubhRadkar) reported
@youbroadband useless customer service in pune! No internet since yesterday and complaint registered on your app is a joke!
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Sudhakar
(@Sudhakard33) reported
@youbroadband My account number is 2123725. Last month on 30 Sep I have recharged my account twice as one was not reflected in my account. I requested to renew my account but the backend team not provvided any solution and closed my complaint without my consent, its 2 days.
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Vimal Narola
(@Vimal_Narola) reported
@youbroadband @youbroadband1 My Internet not working since last 7 days,so many complaints raised but no any solution. So so poor services.
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Dr. Rahul Shiledar (Ph.D.)
(@rahulshiledar) reported
@youbroadband complaint registered on 18th of October. Your team is full of liars. 11 days later complaint still not resolved. I want refund for the days this complaint is not resolved, an email of apology and demand that the connection is restored with immediate effect. @TRAI
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Pushkar Joshi
(@Pushkar00408839) reported
@youbroadband I had surrendered my broadband router on 2nd Aug and was supposed to get refund ofvthe router deposit charges of 2000 I have registered complaint no 2022082003886 and 2022091702446 spoke with purnima uploaded the cheque details too but no refund
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𝗦𝗮𝗻𝗶𝗹
(@thedarkrebel) reported
@ShrimaanAbhi @youbroadband I attempted to call their helpline number, which is usually just absolute crap. I was pleasantly surprised to get someone within 1 min of calling, who proactively talked about the open ticket, asked me a few questions and immediately escalated it! Let's see now...
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vijayrajput016@yahoo.com
(@vijayrajput016) reported
@youbroadband, connection trasfer request submitted before 10 days at Vadodara office , no one is responding & reply our call , kindly take it seriously ,,,,, any how we want to start internet today,,, waiting for your positive reply ( customer ID: 1923643)
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Vignesh Rajagopalan
(@ungavignesh) reported
@youbroadband @DoT_India @jagograhakjago I paid around 10k for new connection and later the executive said they couldn't provide due to some local issues and go ahead with refund. I requested for refund and i don't know the status. Executive is not picking up call. CRN: CC657766.
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manish patil
(@AManishPatil) reported
Then I called your customer care center and talked with the customer supervisor (Name: Ramayan Chaturvedi) Surat Gujarat office he told me we will look into this in the next 24 working hours. This is not a satisfactory answer. @youbroadband (5/7)
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jenish patel
(@jenishpatel28) reported
@youbroadband Since last 15 days I am facing frequent disconnect and very low speed. Worst internet ever