You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R Gathani (@rrgathani) reported 6 minutes ago

  @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

• 
  SAHIL POTDAR (@SAHILPOTDAR4) reported 10 minutes ago

  @youbroadband @DoT_India Since months You Broadband has had very frequent and prolonged downtime. Their customer service doesnt allow you to raise complaint during outage. After it is up they close the complaint saying its resolved. However we are losing our money. Pathetic.

• 
  Karishma Nimavat (@web_mom_machine) reported 17 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  Pankaj Patel (@pankajfaldu) reported 22 minutes ago

  5 days. Entire society. No internet. No resolution. This is the service from YOU Broadband India despite multiple complaints. Till no resolution, no technician visit, and no proper update. Requesting urgent action. @youbroadband @TRAI @DoT_India #YOUbroadband #InternetDown

• 
  Suman (@Msuman916) reported 24 minutes ago

  @youbroadband @youbroadband I have contacted customer care multiple times and received only false assurances, which is unacceptable. If this issue is not resolved within 48 hours, I will escalate this matter to the Consumer Grievance Portal TRAI for further action. Kindly treat this as urgent.

• 
  Karishma Nimavat (@web_mom_machine) reported 24 minutes ago

  @youbroadband Fast internet sounds great in theory, but in reality with your service it’s constant downtime and zero accountability. No connectivity, router showing orange light, technician giving false promises and still “no delays”?fix the basics first before talking about business advantage

• 
  Chandan Bhadra (@chandan_bhadra) reported 25 minutes ago

  @youbroadband all your service people have weekly off on Sunday, What an innovative way to make digital detox of your customer.

• 
  tushar (@wankhde_tushar) reported 29 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Deep Kakkad (@kakkadeep) reported 32 minutes ago

  "@youbroadband My internet has been down for days due to a 'node issue' in Rajkot. No clear ETA and no resolution. I need an urgent fix or a refund. Please provide the contact for the engineer on-site. My ID: hitesh_75. #YouBroadband #ServiceDown"

• 
  Uma Parvathy (@Gro_Wing_Up) reported 33 minutes ago

  @youbroadband @youbroadband1 @VodafoneIdeaIN easily one of the worst Internet services I’ve ever had the pleasure of encountering. Works only 15 days in a 30 day month and this is every month. Great job with the consistent non-service! Kudos