You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uma Parvathy (@Gro_Wing_Up) reported 5 minutes ago

  @youbroadband @youbroadband1 @VodafoneIdeaIN easily one of the worst Internet services I’ve ever had the pleasure of encountering. Works only 15 days in a 30 day month and this is every month. Great job with the consistent non-service! Kudos

• 
  Vivek Sarwade (@viveksarwade) reported 7 minutes ago

  @youbroadband @youbroadband you do not care... My internet connection is not working since 4 days and no resolution yet

• 
  Vikram | Prop Firm Rules Explained (@VK1980VK) reported 8 minutes ago

  @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making

• 
  tushar (@wankhde_tushar) reported 11 minutes ago

  @youbroadband such a cheater. Showing “outage” and not even allowing ticket creation, then hiding behind a 24 working hours (≈3 days) resolution excuse. Internet down since 26th March till date, and almost every day for hours. This is unacceptable. #PoorService Very rude support

• 
  Suman (@Msuman916) reported 14 minutes ago

  @youbroadband I had requested permanent disconnection of my broadband connection on 25th February 2026.However, the connection is still not disconnected. Further, I escalated the issue to the Nodal Officer, who assured on 11th March 2026 that the issue would be resolved within24

• 
  Rohit Patil (@Patil_rohit_17) reported 14 minutes ago

  @youbroadband Very bad experience with you broadband services, installation was done just as formality and not bothered to check its connection at all area of house. after complaint also not bothered to solve and asking me to resolve by myself. Too insensitive towards customer.

• 
  Vinay Patel (@vnayptl) reported 15 minutes ago

  @youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.

• 
  Struggling Struggle creator (@SumitPoojara) reported 17 minutes ago

  Plz dont buy any @youbroadband band plan. They will ask for adv. Payment of 1 year. Now they are going to close service in India. As no response to me for the last 15 days my net is not working. @TRAI please look into matter. As youbroadband take money no service given

• 
  subodh (@subodh2306) reported 19 minutes ago

  @ViCustomerCare @youbroadband Internet was on n off since last week. But last 2 days it's off . Worked 2 hours in noon today n again off . Complaint through app, voice with cc . Nothing done till now . Solve asap .

• 
  Om Patel (@Om09091) reported 20 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????