You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karishma Nimavat (@web_mom_machine) reported 9 minutes ago

  @youbroadband have collected all support tickets, emails, tweets & call records. I’m waiting till Monday—after that I’ll file a complaint in Consumer Court. I waited this long because your service was good for years, but the last 2 months have been extremely disappointing. Please resolve

• 
  anugir (@anugir94) reported 9 minutes ago

  @youbroadband @TRAI Escalation at whatever level is not working as per assurance given by call centre representative today is Friday do you work on Saturday and Sunday for providing and supporting internet services?

• 
  Ashish (@ashishmalik1) reported 12 minutes ago

  @youbroadband your services are down in Bandra West!!! Why are the helpline numbers mentioned on your website for Mumbai 91212 91212 and 1800 121 222 not working??? Why have you removed your app from the Apple App Store? How do you expect customers to file a complaint???

• 
  Lohit (@Lohit_95) reported 14 minutes ago

  @youbroadband your service pathetic these days. There is continous disruption for atleast 8-9 daily which is disrupting our work. Pls fix ASAP!!!!

• 
  Anonymous (@sagar87966) reported 16 minutes ago from Dongargaon Buzurg, Maharashtra

  @youbroadband Really disappointed with customer care service in Nagpur, my Internet service is not working since 4 days. Tried reaching and explaining the issue but still no progress and feedback.

• 
  HinduKomalaHarish786 (@worldpeacevg) reported 18 minutes ago

  @AshJ13 @youbroadband pls take jio. i have been sitting with no internet since 4 days in hyderabad. the ticket is raised since 4 days. labor strike i guess. someone assigned himself then again unassigned himself from the ticket. pathetic service. you broadband doesnt care.

• 
  Om Patel (@Om09091) reported 19 minutes ago

  @youbroadband my wifi is not working since last 4 days , i tried to reach service provide and also customer care, they keep saying we are sending service executive engineer to look after the problem and resolve. But no one tried to reach. What the hell kind of service is this????

• 
  Rushi Vachhani (@RushiBVachhani) reported 25 minutes ago

  Why they don’t declare 5 days/month paid leave for downtime. I almost face downtime every month. Also, I pay for 100 Mbps, but I get 18 Mbps when I actually need to work. Selling a service you can't deliver isn’t just bad business-it’s a total scam. But @youbroadband don’t care

• 
  R Gathani (@rrgathani) reported 28 minutes ago

  @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

• 
  Annama Pavan Kumar (@PavanAnnama) reported 31 minutes ago

  @youbroadband How many days will net come not coming tell me about your suffering from the public and the problem will be solved in a couple of days I'm suffering I wanted net