You Broadband outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of You Broadband reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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You Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anonymous (@sagar87966) reported 6 minutes ago from Dongargaon Buzurg, Maharashtra

  @youbroadband Really disappointed with customer care service in Nagpur, my Internet service is not working since 4 days. Tried reaching and explaining the issue but still no progress and feedback.

• 
  Ｓｈａｒｍｉｌａ (@tongueinteeth10) reported 7 minutes ago

  @youbroadband my Internet services are giving issues since last week…but this service provider has not been able to resolve the issue. Their customer service also sucks. Their online and offline services are awful. Please don’t go for YOU Boradband @youbroadband

• 
  Shresth Dubey (@ExZite12) reported 9 minutes ago

  @youbroadband Please help, wifi not working from 2 days and no engineer has visited for fixing it. Acc no.: 2296803 CRF no/Reg no: CC790460

• 
  bahudurapu batasari (@_mitochondri0) reported 11 minutes ago

  @youbroadband your service team is pathetic and terrible. Is it the responsibility of the customer to keep continuously following up with the service team who keeps relaying the work to other personnel as if it is not their job? The worst ever I had.

• 
  Vandana Sai T (@VandanaNova) reported 15 minutes ago

  @youbroadband Internet works for some time and then stops for many hours. lights are also not blinking properly, we are told it is “normal.” From your side it may show connected, but here internet is not working properly. Please resolve the main issue permanently instead of temporary fixes.

• 
  Ghanshyam savaliya (@iamgsavaliya) reported 18 minutes ago

  @youbroadband I also want a full refund of the plan which i bought, because since I bought this Internet, not getting satisfactory service Too much fluctuations in internet speed Please close this account and give me a refund

• 
  Sai Charan Arikala (@SaiArikala) reported 19 minutes ago

  @ViCustomerCare @youbroadband you guys are the worst ISP. Its been two days since the internet has been gone. No intimation,no resolution till now and your customer care is trash. The representative don’t t even lift the call. You guys are good at fake promising and fooling.

• 
  R Gathani (@rrgathani) reported 20 minutes ago

  @youbroadband You Broadband service is not reliable. For the last 10+ days, the internet service down in the Gondal area, Rajkot. Not receiving any response or support YOU team. This lack of support and communication is unacceptable. Kindly process the refund me ID: 2103745

• 
  Vikram | Prop Firm Rules Explained (@VK1980VK) reported 21 minutes ago

  @youbroadband Using your service since 2013 but of late the standards have deteriorated to extents that I told my team to not consider you for our office requirement. Pathetic service doesn't just lose your existing customers but also affects the addition of new ones. Another vi in the making

• 
  Vinay Patel (@vnayptl) reported 24 minutes ago

  @youbroadband your services has been worst than govt services in last 1 year i was assured last time on call with customer care that everthing will be resolved in 3 working but its been more than 3 months and no one has visited yet to replace decade old modem of yours.