ACT Outage in Budhela, West Delhi, National Capital Territory of Delhi

@ACTFibernet I hardly think so, your team closes down complaint even without addressing them

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil It’s now 96 hours the problem is not rectified yet now i hope before getting ACT people can judge what is good for them and what is not😖

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil It’s now 72 hours the problem is not rectified yet how sick is ur services are. What a shame.......

@ACTFibernet @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil Being customer nw i am without internet in 48 hours this how ACT works they have lots of complaints to resolve or less man power that they can’t resolve in 48 hours also.

@ACTFibernet @kapilchugh03 @ravikarthik @yugaduvvuri @Yajaman_Sunil May i know how u compare your ACT Fibernet with the brand networking like airtel with this pathetic services in Delhi. Worst experience ever just harassing the customers with your team.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri May i know how u compare your ACT Fibernet with the brand networking like airtel with this pathetic services in Delhi. Worst experience ever just harassing the customers with your team.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik @yugaduvvuri Act Fibernet lineman in delhi is worst in west delhi Uttam Nagar. Really bad experience in just 15 days, fiber line is cut already more than 24 hours there is no response no call from support.Won’t recommend.

@ACTFibernet It’s already 2 days i am without internet now really bad don’t expect with the network who compare them with airtel in all.

@ACTFibernet @ACTFibernetHYD @kapilchugh03 @ravikarthik Act Fibernet lineman in delhi is worst in west delhi Uttam Nagar. Really bad experience in just 15 days, fiber line is cut already more than 24 hours there is no response no call from support.Won’t recommend pathetic service

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet Worst experience with your guys, your guy giving me a fake promiss, can you please help me.

@ACTFibernet plz send some to resolve this issue every time my net is not working & no one come to resolve this 9718818181

@ACTFibernet plz help to resolve connectivity my net is now working

@ACTFibernet @ACTFibernet Ticket no: SR11035203089612 is pending resolution, net works for short time when router restarted. Problem then reoccures. Ticket reopened.

@ACTFibernet Ticket no: SR11035203089612 is pending resolution, net works for short time when router restarted. Problem then reoccures.

@ACTFibernet Your connection not working since 10:30 am. Already raised ticket SR11035118455232, no action till now. Connection goes off when power goes off, you need to have backup to ensure uninterrupted connectivity.

@ACTFibernet My entire day was wasted! Thanks to you guys! Please fix my Internet right away!

@ACTFibernet my net is working yet again. Same issue every other week.

@ACTFibernet internet is down for the past 2 hours now. Definitely didn’t expect this on the first working day of the new year

@ACTFibernet disappointing service in delhi. Net keeps on going off every few weeks and takes 72 hours to rectify. No one to speak to with automation especially after 5.Planning to switch if things remain the same

@ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will continue with you or not. I have raised the complaint also but internet still not working.

@ACTFibernet 110937002173 user id since morning internet not working. Sometimes speed issues are there & sometimes net not working only. Don't know whether i will stick with you or not. I have raised the complaint also but internet still not working.

@ACTFibernet The issue hasn't been resolved , I have no internet till after 8 am every day and no connectivity today too

Why @ACTFibernet is not working. I tried calling your helpline numbers they are all busy. Raised atleast 5 tickets since Morning. No call from your end if this is how you people are going to work then its high time to switch.

@adityapandya @airtelindia Here is a situation. I am on a plan of ₹1500 for 100 mbps. There is a new plan of ₹1000 for 150 mbps. This is for @ACTFibernet. Now I can’t change this plan on customer care or app. I have to beg executives to help me. 4 months, it hasn’t changed.

@ACTFibernet y'all need to step up Your services.. 24 hours.. internet not working plus no work done to resolve it.. Wtf!!

@ACTFibernet I am struggling with the connection - every weekend the connection goes down - pls ask an engineer to visit and fix the issue - I have a list of faults with dates to provide. Pls contact me ASAP Your ACT Fibernet Ticket no:SR11020666307505 has been registered.

@ACTFibernet do get your Act together. I am making daily complaints with no long term resolution.

@ACTFibernet my internet is not working, no body response.

@roy_animesh Have a look at this comment. This seems to be a common problem with @ACTFibernet. It's time you find newer options. Plus they are very costly too.

@ACTFibernet such a crap and worst that they have not done installation and activation till date. 31.07.19 was applied.

@ACTFibernet Your ACT Fibernet Request SR11011462845572 is expected to be resolved by 8/5/2019 09:00:00 AM (MM/DD/YYYY) T&C apply Our new Helpline numbers are 919121212121 You Can track the status of your Service request using the ACT Fibernet app. Download here Plz resolve

@ACTFibernet kindly help...i have raised the complain but no action...my internet is not working since last 3 hours

Hi @ACTFibernet - internet has been down since morning and your 24x7 call center seems to be flooded with similar complaints that I can't get beyond your 'hold tune' to your busy customer service representatives. So do try and help!

Internet connectivity is so important for work and progress. So many #digitalnomads & #travelers i meet mention Internet connectivity issues as a reason for them to chose other countries over India. Another internet comp with fake promises @ACTFibernet #shame #internet #india

@ACTFibernet your support helpline number has been ported and the local manager in Delhi only has 1 line to say’it will be resolved’ it’s close to 24hrs since the fault and no resolution. You should shut shop with such rubbish technical team

Especially do not move with any advance rental plans with @ACTFibernet or else u pay for the full tenure but receive the service for not even 1/4the period... also they do not refund your hard to earn money..@TRAI @GoI_MeitY

@ACTFibernet the worst service and customer service... i request all not to move with this ISP ever... @JioCare soon to be introduced in our area welcome to @reliancejio and goodbye to @ACTFibernet #ISPProviders

@ACTFibernet Very bad, not happy with your support system.

@ACTFibernet It's been 3 days, still no resolution.

@ACTFibernet Since a month we hv been experiencing very slow internet connectivity. No one cares for this. I am ur customer since you started ur business in Hyderabad. Resolve this immediately for the regd customer mobile no. 8897055678 @hmtvlive @Eenadu_Newspapr @ManaTelanganaIN

@ACTFibernet dear team from last 5 days my net not working I already raised complaint at your portal many times but nobody visited yet nor my problem resolve plz help

@ACTFibernet need help with my bill plan and payment due. Not able to get through customer care

@ACTFibernet If you will not give me the connection today, then first of all I will file a police complaint at Mehrauli Police station by 2 pm today and tomorrow will file a complaint in consumer court against you for sure.

@mukhiasudeep @TataSky @ACTFibernet Social media is actually the new customer care!

Really dissatisfied with @ACTFibernet response. Subcribed yesterday with a complete advance payment. Still waiting for a word from company. Imagine What will be the service level in future.

Pathetic Customer Support by @ACTFibernet Unable to reach Customer Care as it says it's busy all the time. They have sent me a text stated that I am trying to call them so better use the app, but there is no option wherein I can talk/chat with some representative one to one.

@ACTFibernet I PAID FOR 6 months connection in advance . Neither I m getting network n your service guy is refusing to correct the problem @drharshvardhan @rsprasad @airtelindia @reliancejio

@ACTFibernet Nope it's not. Your executive didn't want to understand the issue and talked about feedback only.

@ACTFibernet My used id: 101361307972, Sangareddy, Hyderabad. The connection goes off when the power goes off. My important work is gone and bloody i had to wait. I am not paying for this type of shit. Claiming as a best service is not enough but showing is also important.

@ACTFibernet you are conveniently ignoring complaints. Shame on you! Your social media agent promised to get back to me in a couple hours and it’s been 4 days. How disrespectful you could be of your customers! I see why there is so much negative reviews about your company. #actfibernet WORST

@ACTFibernet SR10136226331042 Internet not working since yesterday, I have called customer care several times but problem not resolved, Expected resolution time is 28/02/2020 15:00, still no Internet. pathetic service .. #Actfibernet

@ACTFibernet First worst experience with you to resolve my issue for this called customer care many times still no response Check inbox shared all further details, Service Request No- SR10136004124384 dated 20/02/2020 and also informed to Nodal Team still no Response.

@ACTFibernet Internet is not working last 5 days at @saisunshinenagmani apartment and everyday i am calling and following up but everytime they are promising it will be resolve in couple of hours but there is not resolution till now. TT : SR10236137396852.

I don't know whether this @ACTFibernet have money to resolve it. Don't download app it's worst as no tracking what is happening. No technician follow up. Fed up with ACT.

@ACTFibernet Hello Team..Today I have taken new membership and 6 months plan in chennai.During payment executive told within one hour they are going to give connection.Once payment done executive is not responding to my calls.For new customer also no proper service.6 hrs complete

@ACTFibernet Can you help me in ticket numbers SR10236257184634, SR10236257184640 etc, atleast 10 more tickets with the same issue. your Customer care is unable to understand the issue, your technician is unable to fix the issue. 1.5 month issue. #worstCustomerServiceACT

.@ACTFibernet Account # 102011520818 - Not Working #ACTFibernet No joy with your support team.

@ACTFibernet guys, your incompetent staff have not been able to correct my address since 52 days. Customer care doesn’t arrange for a call back. Please arrange for a call back ASAP. DM me for my number.