ACT Outage Report in Budhela, West Delhi, National Capital Territory of Delhi

Dear @ACTFibernet Your service is down, and I cannot login also, it says something went wrong or Incorrect Mobile number. Whome to connect with now? It's urgent!

@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys

@ACTFibernet What is your resolution time

@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839

@ACTFibernet Dear Team - internet not working since morning. Shared complaint number with you via direct message. Your engineer came and went without giving any resolution.

@ACTFibernet you guys are infinitely worthless...no accountability for your service at all....

Resolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet

@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞

@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.

Internet is not working from 4 am.. please help solve this problem @ACTFibernet

@ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔

@ACTFibernet internet services not working at DDA FLATS KALKAJI NEW DELHI

@ACTFibernet Internet services not working 110049 Delhi region. 🙄

@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn

@ACTFibernet Yes. I would look forward to that. I have been your customer for 5 years and, EVERY SINGLE RENEWAL, I have to message, call up, make noises & I am given that credit with a promise that, next time onward, it will be done automatically and you don't have to remind us. But no change

@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no

@ACTFibernet company please understand from the 14 days I have been asking for help. I have also demanded a solution to my problem. My due date of bill bounced because of zero help from your team. I am calling executive and & act officials but nothing is happening. Liability is

@ACTFibernet No help in plan change and in Billing. Really disappointing service.

No response worst support by @ACTFibernet

@ACTFibernet Again you missed to call me That's the pathetic thing about @ACTFibernet Your internet is better than your customer service I am sure you know that Pls arrange a call from the billing team

@ACTFibernet never have i ever been so pissed at any company. Your employees are literally making me beg to shift my internet, they be indirectly saying "sorry, i dont pick up calls before 10 am." which is fine, but please pickup call after 10 am.

@ACTFibernet never have i evr been so pissed at any company. I am literally begging your employees to shift net and they be indirectly sayn, "sry, i dont pick up calls b4 10 am". I am sry but i want to discontinue ur services but your employee throws empty words of assurance

@ACTFibernet @ACTBroadbandIn I have taken a new connection in Bangalore Thubaraballi area. It been more than one month i am facing frequently disconnection. The support engineer comes for visit, but the issue still persist. They are unable resolve the issue. So frustrating...

@ACTFibernet 24 hrs on, issue unresolved

@ACTFibernet - you guys are so big cheaters that promising me a call ack for last 6 days but no one called me back. **** service. Internet doesn't works for last 6 days. No proper resolution. Worst company with worst service and people.

@ACTFibernet my internet is down since 1130 yesterday. Your support agent just keeps stalling and not doing anything to resolve

@ACTFibernet By when will you look into matter? Why has the matter not looked at in last several hours? Why same copy paste wordings on all customer tweets showing concern?

@ACTFibernet hi, my internet is not working since yesterday. This is no way of providing service. Already created SR102674480182 But to no avail #actfibernet #internetisdown #poorservice

@ACTFibernet No, cancel my connection @ACTFibernet

@ACTFibernet internet not working from past 4 days .. done with this ... Going to switch to Airtel xstream internet @Airtel_Presence