ACT Outage in Budhela, West Delhi, National Capital Territory of Delhi

@ACTFibernet Yes. . . the issue is resolved now. The power adapter of the modem was faulty and now has been replaced.

@ACTFibernet My modem is rebooting on its own on loop. Please help. Ticket: SR11054917666072

@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call

@ACTFibernet I received a call. I thought the issue is solved. But even now I am unable to connect.

@ACTFibernet Can you please look into my issue? SR11054917666072

@ACTFibernet the most pathetic customer service as you keep on dialling there no you will never get through them.and if you get through them you will not be able to speak. PatheticCustomer Care

@ACTFibernet : Your internet isn't working and customer support numbers aren't dialing. Can somone connect with me urgently.

@ACTFibernet I am waiting for a resolution for my complaint for Internet not working for 2 days now Ticket# SR11054274539652.There is no support and it is second day today without internet connection. It has become a weekly affair with your team taking 48 hours no closure

@ACTFibernet I did a call from your executive who explained that I have to pay twice as compared to new customers because I am an OLD customer. So I have decided to disconnect all the 3 ACT connections I have also inform all my friends about this ongoing cheating by #ACTFibernet

@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed

@ACTFibernet The issue is resolved. Thanks

@ACTFibernet neither internet not your customer chat support is working. Please provide a fast resolution. Also please provide customer care number

@ACTFibernet please fix internet issues even at these odd hours. I live internet locality of Kalkaji, Delhi, not getting internet for the past 3 hours.

@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 Month. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.

@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 mts. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action.

@ACTFibernet sorry but your customer care service is pathetic and very hopeless. I have been using your service from past one month and have been trying to contact through calls and email ... and no one is responding. Please connect IF YOU GUYS CARE ABOUT YOUR CUSTOMERS.

@ACTFibernet When will my problem get resolved

@ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer

@ACTFibernet service is so pathetic ,no response of complaints.

@ACTFibernet Act broadband services are poor , pathetic and no customer accountability and will not recommend anyone to take their broadband connection

@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.

@ACTFibernet Even after raising multiple complaints, yet the solution is same and there is not even proper Service and closure for the same 🙏🏻 Time to say goodbye 🙏🏻 @ACTFibernet @GoI_MeitY

@ACTFibernet hi Internet down for last 2 hours. Says it will get only fixed by tmrw 3pm. We are few unfortunate ones to work on a weekend as well. Kindly provide a solution soon. I hope, you are aware of lockdown rules in Delhi for weekends.

@ACTFibernet I have been hearing only this for the past 3 days. Whenever I try to reach your customer care. "We regret the inconvenience caused". Well sorry, I don't want your sorry and regrets. I want resolution on the issue.