ACT Outage in Budhela, West Delhi, National Capital Territory of Delhi

@ACTFibernet Wifi installed on 15th July 2020. Wifi down three times in last 30 days 🙄🙄 #wifi #actfibernet

@ACTFibernet Hi Team, Facing No Internet connection issues from the past 3 days and no response from your network team. If I have to face these issues, why do I need your internet. Please revert ASAP. Already paid for 6 months, now this kind of service is questionable.

@ACTFibernet SR11043778221932 Ticket has been generated. Internet is down since early morning. Need urgent attention. Please prioritize. My WFH is adversely affected. Call me on my registered no. with ACT acxount no. 110348249078

@ACTFibernet I can’t let my WFH get affected by the sheer irresponsible behaviour of your company. Needless to say but you are the worst ISP in Delhi. I’m throwing your router out of my house and opting for other provider. I’m gonna escalate this you see !!

@ACTFibernet Aha!!!! Replying after more than 24 hours shows the level of commitment of u towards customers. Go away!!’ Soon you will loose a customer

@ACTFibernet Yours is a horrible customer service. I hv lost a day as salary and app says it will take another 4 days to resolve the issue.

@ACTFibernet is pathetic. Horrible customer care service. They don’t understand hindi.

Horrible customer service by @ACTFibernet. Phone lines not working, no one to contact, app giving wrong info, modem on a restarting spree. Seems it’s time to change the vendor and switch to @reliancejio

@ACTFibernet my modem getting reset quit frequently. Today it is non stop restarting. Hv raised the complaint but no replay. My child missin online classes. S help.

@ACTFibernet I have already switched off and restarted the modem several times. I understand the SOP. But it doesn't help

Reference No: 110429453439. Payment done on 15th July. Installation done after numerous requests. Connection not activated. Sales guy does not take call. Customer care marks the call as resolved without confirming. Please refund अगर तुमसे ना हो पाएगा!!! @ACTFibernet

@ACTFibernet it's highly unprofessional and disgusting. Account No#110430330564 Contact No 9560529628. ACT Fibernet Ticket no: SR11043208691023 Arrange service Engineer asap. (2/2)

@ACTFibernet WTF company you are? Technician finally arrived & he has got the complaint this morning & saying he will fix it in 20 min. all this while u hve been lying since Sunday morning that work in Progress it’s taking time. **** company full of **** people #No2ActFibernet

@ACTFibernet 48 hrs you couldn’t not make network running. Shows your competency. You don’t know your job and Your supervisior has no ***** to talk to customer. Company run by thieves #No2ActFibernet

@ACTFibernet 48 hrs you couldn’t not make running network running. Shows you competency. Your supervisior has no ***** to talk to customer. Company run by thieves #No2ActFibernet

@ACTFibernet another ex.- called again 2 no-customer care no. to speak to supervisor as he/she won’t call back. No-Customer care executive just put it on hold & aftr 2 min disconnected d call & it happened twice. Thieves running Co. looting common people #No2ActFibernet

@ACTFibernet worst company. Another example- I escalated the issue to their internal appellate authority and the response I get is a docket number is created. WTF This company has no principles no values. Bunch of fraud people looting people. #No2ActFibernet

@ACTFibernet worst company for whom customer is the one who dies I. Pain (kasht se mar in hindi). Waiting since morning for their supervisor to call, guess he is busy in his own personal entertainment and customer jaye bhaad mein #No2ActFibernet

@ACTFibernet worst company who doesn’t have qualified people who know their job. #No2ActFibernet

@ACTFibernet worst company who doesn’t have qualified people who know their job. #No2ActFibernet

@ACTFibernet increased monthly tariff without even informing. Moreover, over and above that increased traffic, I am being asked to pay monthly bill. When I raised alarm, customer care executive called me yesterday to say he will get the bill adjusted. It never happened though.

@ACTFibernet but I don't accept being kept on hold for 3-4 days in a row. Also, one of the executives informed me that a request for disconnection was booked, which was not made by us. Going to follow thru anyway, thankyou for the service when it was good. Sad to say it SUCKS now

@ACTFibernet I wish your customer care executives didnt lie to me repeatedly about a technician contacting me and promising solutions within the end of the day, I understand the difficult situation you are working under with the pandemic.

I spent the last four days making multiple calls to your customer care number and haven't found a permanent solution to my repeated problems. Disappointed, we are disconnecting your service tomorrow. @ACTFibernet

@ACTFibernet You guys gave us the best connection for a little over a year, the best customer service I'd seen too, sad to see things have progressively gotten worse this month. With disconnection of service multiple times.

@ACTFibernet ne is slow or not working at all for last two days. Please fix asap

@ACTFibernet Pathetic customer service. You guys don't even bother to respond in any mode of communications

@ACTFibernet Requested for Permanent disconnection on 2nd August and you guys have done temporary disconnection and sent revised bill for 10 days But used your service only one day. Can’t even call your customer care. Slow claps for the awesome service.

@ACTFibernet it has been informed that shifting connection within a same premises would take a week when my father enquired? Really ? Can you please confirm is it true.. if so then shall take some other service provider who is ready to install the connection within a days time.

@ACTFibernet chi Thu ...ewwww..waakkkk.. Worst service provider.. No responsibility, no shame, if act owner eats like all human her should definitely look into this.. Taken money for 100mbps n giving only 15mbps...Thu thu Thu... Very shameful