ACT Outage in Budhela, West Delhi, National Capital Territory of Delhi

My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet

@ACTFibernet New connection taken in April .in two month time faced 4 time problem in net connection. Plan costier then others and service level is very poor.. Total 10 day connection not there . account id 110380695981

@tinucherian @ACTFibernet Tinu, they'll just fix the wiring for you. Happened to me. If you're close to the router, same room or next door, try 5ghz. It'll give you much better speeds.

@ACTFibernet plz check why my net is not working from yesterday already reported on your portal 9718818181

@ACTFibernet I don't have any connectivity since yesterday morning and I was told that it will be restored by 8 p.m but it's been more than 24 hours and it's still not working and your customer care is really pathetic. I've been trying to call them since morning with no avail.

@ACTFibernet My ACT internet A/C 110317892971 has been off Friday late evening. Ticket no:SR11040172214412 I would need to re think if I need to continue with your services as this as the third consecutive month the net get down for few days and your team just doesn't support.

@ACTFibernet I'm recently became your customer just one week back....& I reliased that I did a big mistake. Pathetic customer service.

@ACTFibernet hi guys I need your help my wifi not working since 2 days now complaint not resolved yet nobody come to fix it...below is the details. M. No.9711705649 Your ACT Fibernet Request SR11039915993192 is expected to be resolved by 5/18/2020 07:00:00 PM (MM/DD/YYYY)

@consumersindia @jagograhakjago @rsprasad @TRAI please suggest how should file a case against @ACTFibernet as they have failed to give me services they promised against the payment i have already made..my internet is down for 4 days now and they are not able to resolve it

It's been almost 4 complete days now and till not my problem has not been resolved.. also it seems @ACTFibernet has blocked my number and is not even giving an update on the problem...i am going to file a case against them now in consumer forum @jagograhakjago.. please suggest

@ACTFibernet my a/c 110394383080 applied for a new connection on 7 may and sales executive quoted installation within 3 days of paymnt ₹5303 for 6 mnths & till today 18 may (12th day) Installation still not done. Very poor service and cheating. No response even from nodal offcr

@ACTFibernet Pathetic customer service.

@ACTFibernet #ACTFibernetSucks because Internet doesn't work

@ACTFibernet a/c 110394383080 applied and paid 5303 on 7may and salesperson quoted installation within 3 days but today is 10th day no installation deapite several complaints at cust care and sales person. Very poor service and highly disappointed

@ACTFibernet hi team, I am having a terrible experience with a complaint raised 3 days. The wifi is down and nobody has been responding to us. Let me i can provide the SR number etc.

@ACTFibernet it's been around 36 hours that the link in Paschim Vihar B2 Block is down.. there is no internet... I have also raised a complaint that has not been resolved yet..SR11039734171352... Please look into the matter ASAP.

@ACTFibernet It's already been a month since my money got stuck. Refund, else i will file a complaint.

Dear @ACTFibernet I'm unable to register complaint on your app

@ACTFibernet I have fighting with u resolved query from act since a long time, your Css really sucks man.

@ACTFibernet Is there any other way through which I can raise my problem. I have raised it on the app, mailed you, messaged you and you don’t seem to bother. Just fix the problem or take that shitty router and refund my money. Enough is enough! @aajtak @ndtv @indiatvnews

My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet

@NTR_Warrior @ACTFibernet True..Pathetic service..I have requested for installation since last 14days and no response from sales team..even ACT is not refunding my amount...its just showoff from this vendor

@ACTFibernet SR10340826312372. Any idea when this issue will get resolved . P.s: connection box is at my home . Please expedite

@ACTFibernet i have no internet the whole day ans this has become a pattern every week. These are times we subscribers heavily depend on you and inturn we are let down. Sorry to say "your service has been unreliable and worst". You will loose a lot of customers if this continues

@ACTFibernet Please provide good service and reply the queries first.

@ACTFibernet Hi @ACTFibrenet, It's been few days that I've placed request for new connection. Below is the enquiry status screenshot from your app. Been waiting for the field engineer for more than 3 days now. Not able to connect to your customer support. (1/2)

@ACTFibernet Hi Team, Radio silence is not an answer. Please someone check and resolve the issue asap. One of the very worst and bad service.

Till now I had a gut feeling that in terms with customer service @HathwayBrdband was bad but now you have taken a back seat as @ACTFibernet has overtaken you in a brilliant way... #ACTFibernetpathetic

@ACTFibernet I have disconnected connection and need to activate again. I had sent mail several times and called customer care. I did not get single response.please help me out to resolve the issue

Dear Customer. A ticket number has already been generated against your service request.10240516600402 We will update you with the estimated time for resolution soon. Team ACT , @ACTFibernet may I know when u will resolve issue