ACT Outage Report in New Delhi, National Capital Territory of Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Rahul Vatsa
(@RahulVats004) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet currently neither my broadband is working nor ACT APP is responding to log a service request. Can you raisr an SR fo me and resolve issue ASAP
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Utkarsh Honey
(@223042) reported
from
New Delhi, National Capital Territory of Delhi
Hello @ACTFibernet i am trying to reach your customer care but there is no one to take my call even after waiting for more than half hour. Kindly call back on 8840232416.
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Akshay Bhalla
(@Bhallanator) reported
from
New Delhi, National Capital Territory of Delhi
Hey @ACTFibernet is your network down for the entire South Delhi region?
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Amlan
(@iamamlan) reported
from
New Delhi, National Capital Territory of Delhi
Hey @ACTFibernet, servers down in entire South Delhi? Friends from three localities have confirmed DownTime, but your customer care says that all’s good. What’s happening?
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Jatinder Bhatia
(@JatinderBh) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Hey lousy @ACTFibernet just got message that my complaint ref SR11047029338066 has been addressed but no intimation received about resolution. To add insult to injury, u want feedback? Don't be so reckless with ur users as we have alternatives available now
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Akshay Bhalla
(@Bhallanator) reported
from
New Delhi, National Capital Territory of Delhi
@shubham14297 @ACTFibernet App only works on their network. Defeats the purpose lol
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Vivek Dutta
(@vivz_d_man) reported
from
New Delhi, National Capital Territory of Delhi
@JioCare @ACTFibernet 3rd outage in a week...my God, doesn’t look like you guys are in any mood to get your broken processes fixed...on top of this, utter disregard for compensating customers downtime!! Damn you @ACTFibernet #ACTsucks #JIOsaveME
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IM Wadhwa
(@imwadhwa) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm a new subscriber & very unhappy with your after sales service. Though you are on WhatsApp but if I don't hace connectivity, how do I lodge a Service request. How many times do I have to complain that will make you happy if a customer is not satisfied ?
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Akhil Kumar
(@Akhil1490) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet no internet connectivity for over 24 hours now in Panchsheel Vihar. No action on registered complaint. Please fix ASAP or provide expected time of resolution.
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Sandeep Gupta
(@Sandeepgupta75) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet In a month ACT services are down at least 3 to 4 times when they are charging a huge amount of subscription charges every month. Pathetic Service....
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Rajinder Kumar
(@Rajinde80419037) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet pls. Check the connectivity . Very slow the internet ..Raman Thakur H Blk Naraina Vihar New Delhi.7982414617..
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Sandeep
(@sandeep040276) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet i am facing issues with my connection for last 2-3 months and despite of many complaints the issue still persists.. i get speed from 4 MBPS to 20 MBPS at times.. do u have some competent technicians who can solve the issue.. latest SR - SR11047404070362
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IM Wadhwa
(@imwadhwa) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet while digitization is good, human touch is totally missing. Unable to raise a shifting request thru your IVR and the App. Shifting to be done at another point within the existing premises. How can you help !
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Prithviraj Dev
(@prithviraj_dev) reported
from
New Delhi, National Capital Territory of Delhi
Hi, our Internet services are down since last night. Have raised a request already but no engineer has come till now to fix the issue. Can you please update on the same @ACTFibernet ACT Fibernet Ticket no: SR11048016659112
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Aruj Jain
(@ArujJain1) reported
from
New Delhi, National Capital Territory of Delhi
I can now easily say @ACTFibernet has become easily the most worthless isp in my area. #actfibrenet . I wish i could show you my service complaints 3_4 complaints every week. And still no resolution provided. switching over to a new isp when my plan expires. BYE BYE @ACTFibernet
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Vivek Dutta
(@vivz_d_man) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It’s a repeat issue in less than 24 hours...what is your problem?!? @fiber_jio save me please!!
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Akhil Kumar
(@Akhil1490) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet no internet connectivity for over 24 hours now in Panchsheel Vihar, South Delhi. No action on registered complaint. Please fix ASAP or provide expected time of resolution.
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Tarun Pramanick
(@tarunpramanick) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Dear team Act last time my ACT connection 110317892971 was down it took 6 days, 3 months back it took 7+ days. I have complained about the internet being down yesterday and no action yet Want to know would get resolved today or another 5 to go? #delayedservice
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Pulkit Juneja
(@Pulkit_Juneja) reported
from
New Delhi, National Capital Territory of Delhi
What kind of broadband service is this? Internet has completely stopped working. It’s just been 14 days of me using your service. No customer support no is working. Sales guy is not responding. Pathetic service. @ACTFibernet will never recommend anyone.
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Akshay Bhalla
(@Bhallanator) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet your network is down in South Delhi again. Can't even file a complaint via the app
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhargav Gopalkrishna
(@akashbhargav28) reported
@ACTFibernet why no one is attending the issue even after so much delay. Why customer care is not taking responsibility. @jagograhakjago #ACTfraud #ACTfibrenetfraud
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet Guess what now @ACTFibernet has extended resolution period by another 24hours.. now it's more than 48hours with no internet. In my 6months plan, 3months goes in complaint itself. Feel like paying double the actual amount.
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Venkat
(@Venkat4Twit) reported
@ACTFibernet Worst customer service experience from ACT people without sorting my issue
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Shravan
(@thatguyy94) reported
@ACTFibernet Hi Wifi has not been working from 1 PM .. No service or done. No update or call back also Just when we do not pay bill before 1 week you keep calling to pay the bill Why are you not answering now to resolve the issue.. I want the issue to be resolved now
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Roop Kumar
(@roop_thedon) reported
@ACTFibernet Internet not working for 3 days. Reason - fiber cable cut by the EB folks. I have raised the complaint long back and have been on calls with your pathetic team on and off , no use though. Complaint no. SR10367607160114.
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Sunny
(@Sunny73317541) reported
@ACTFibernet What was the issue and why it took 24 hours to resolve
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Bhargav Gopalkrishna
(@akashbhargav28) reported
@ACTFibernet The person assigned it-seems on leave. What a broken system you have . Is it called customer service? Hopeless idiots
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet worst service provider ever seen in my life. Frequent disconnect, no immediate resolution, no response from technicians, no response from customer care as well.
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gln sarma
(@glnsarma) reported
@ACTFibernet Internet down for the last 1 hr. weekend depolyment is going on kindly treat this as urgent. Please resolve ASAP. @ACTFibernetHYD
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Riyuzaki L
(@RiyuzakiL3) reported
@ACTFibernet If we are one day late for the payment you just take away the service, how will you make up with me in this case when I'm unable to use your services for my work even now I'm facing issues