ACT Outage Report in New Delhi, National Capital Territory of Delhi

@ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys

@ACTFibernet What is your resolution time

@excitel_rocks - its been 24 hrs and nobody has contacted me yet for the no connectivity issue. Pathetic service. I will switch to @ACTFibernet if the issue is not resolved Ticket number - 11307839

@ACTFibernet Dear Team - internet not working since morning. Shared complaint number with you via direct message. Your engineer came and went without giving any resolution.

@ACTFibernet you guys are infinitely worthless...no accountability for your service at all....

Resolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet

@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞

@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.

Internet is not working from 4 am.. please help solve this problem @ACTFibernet

@ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔

@ACTFibernet internet services not working at DDA FLATS KALKAJI NEW DELHI

@ACTFibernet Internet services not working 110049 Delhi region. 🙄

@ACTFibernet #outrage worst decision to switch over ….. terrible customer care #CustomerService #broadband @ACTBroadbandIn

@ACTFibernet Yes. I would look forward to that. I have been your customer for 5 years and, EVERY SINGLE RENEWAL, I have to message, call up, make noises & I am given that credit with a promise that, next time onward, it will be done automatically and you don't have to remind us. But no change

@ACTFibernet u have installed 2 connections at my home and your junction box for which ur supposed to give me power credit of Rs 100/mth. This is NEVER given w/o my raising th issue. Pl get ur cust service hd 2 talk 2 me if u wish 2 keep enjoying my clientele. 110000058310 a/c no

@ACTFibernet company please understand from the 14 days I have been asking for help. I have also demanded a solution to my problem. My due date of bill bounced because of zero help from your team. I am calling executive and & act officials but nothing is happening. Liability is

@ACTFibernet No help in plan change and in Billing. Really disappointing service.

No response worst support by @ACTFibernet

@ACTFibernet Again you missed to call me That's the pathetic thing about @ACTFibernet Your internet is better than your customer service I am sure you know that Pls arrange a call from the billing team

@ACTFibernet please check the internet connection. Connection not working properly. So, please do the needful asap..thanks Raman Thakur m.no-9625781241/7982414617

@ACTFibernet FYI BoB kR Puram, internet services is pathetic it’s running dead slow. Many ppl are in Queue waiting their services are done. Due to internet many sr. Citizens suffering. Can you do something there ??

@ACTFibernet Hey, got a call from ur team and they solved the problem Thanks

@ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

@ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

@ACTFibernet tkt ref; SR10167376061574. we work from home and are an old subscriber to ACT family. Of late we have connectivity issues which is effecting our productivity? Can we afford this? NO WAY SIR? NET CONNECTIVITY IS BINDING US PLSS TAKE CARE AND FAST. BST RGDS

@ACTFibernet your net so **** that my phone says no internet connection if i try connecting to my pc it says connected and its not working please fix this issue i am pissed with your internet connection

@ksuresh9626 @ACTFibernet I got it disconnected today.. they take 24 hours to fix an issue and take at least 3 days to give connection but worked out a disconnection request in just couple of hours ..

@ACTFibernet Bb not working.

@ACTFibernet I have recently ended my subscription and my connection is now disconnected, till now no one has came to collect the router and issue the refund, i have been calling you many times but not getting answers, pl look into this and collect the router