ACT Outage Report in New Delhi, National Capital Territory of Delhi
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The latest reports from users having issues in New Delhi come from postal codes 110002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Kumar Gautam
(@kg86) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet ACT Fibernet Ticket no: SR11040925156912 . Connectivity outage in the entire society. Please resolve.
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet **** you ********. I regret so much buying your wifi service as it doesn't work without any interuption for more than 3-4 days in a week. I've had only troubles ever since I installed your fibernet service which is way more expensive thn mny othr ISPs.
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arununtuteja
(@aruntuteja) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet pathetic service. Frequent internet disconnection. No reply from youe executives
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Sahil Bhalla
(@IMSahilBhalla) reported
from
New Delhi, National Capital Territory of Delhi
@tinucherian @ACTFibernet Tinu, they'll just fix the wiring for you. Happened to me. If you're close to the router, same room or next door, try 5ghz. It'll give you much better speeds.
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet hi guys I need your help my wifi not working since 2 days now complaint not resolved yet nobody come to fix it...below is the details. M. No.9711705649 Your ACT Fibernet Request SR11039915993192 is expected to be resolved by 5/18/2020 07:00:00 PM (MM/DD/YYYY)
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sunil sharma
(@sunilsh97345982) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet New connection taken in April .in two month time faced 4 time problem in net connection. Plan costier then others and service level is very poor.. Total 10 day connection not there . account id 110380695981
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Hey ******** I dnt have any connectivity since 9th nd u've decided 2 close down my complaint without fixing the issue. Main he maadh#### hoon jo maine ACT ka connection lagwaya. Yeh bhosdiwaale phone pe bhi jhut bolte hai bkl. Maadharchod cancel kr mera subscription
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Tarun Pramanick
(@tarunpramanick) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet My ACT internet A/C 110317892971 has been off Friday late evening. Ticket no:SR11040172214412 I would need to re think if I need to continue with your services as this as the third consecutive month the net get down for few days and your team just doesn't support.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
It's been almost 4 complete days now and till not my problem has not been resolved.. also it seems @ACTFibernet has blocked my number and is not even giving an update on the problem...i am going to file a case against them now in consumer forum @jagograhakjago.. please suggest
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Ashwani Upadhyay
(@Ashwanipdh7) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm recently became your customer just one week back....& I reliased that I did a big mistake. Pathetic customer service.
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Ramneek Sethi
(@RamneekSethi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet kindly work on your network, repeatedly facing slowness in speed..
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Rishabh Sethi
(@sethirishabh23) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my a/c 110394383080 applied for a new connection on 7 may and sales executive quoted installation within 3 days of paymnt ₹5303 for 6 mnths & till today 18 may (12th day) Installation still not done. Very poor service and cheating. No response even from nodal offcr
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Prastut Dalvi.
(@prastutdalvi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Disgusted by your customer service. Takes hours to connect to your customer care executives, only for them to hang up without resolving any issues.
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Ankit Chowdhury
(@AnkitChowdhur10) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I don't have any connectivity since yesterday morning and I was told that it will be restored by 8 p.m but it's been more than 24 hours and it's still not working and your customer care is really pathetic. I've been trying to call them since morning with no avail.
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Vinay kharbanda
(@Vinaykharbanda2) reported
from
New Delhi, National Capital Territory of Delhi
@consumersindia @jagograhakjago @rsprasad @TRAI please suggest how should file a case against @ACTFibernet as they have failed to give me services they promised against the payment i have already made..my internet is down for 4 days now and they are not able to resolve it
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MANISH KUMAR SINGH
(@MANISHK88275085) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet plz check why my net is not working from yesterday already reported on your portal 9718818181
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deepak singh
(@f55deepak) reported
from
New Delhi, National Capital Territory of Delhi
My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arvind Kumar Sharma
(@arvindsiet1) reported
@ACTFibernet it is 9971991221,i did raise the SR but u guys had closed it without visiting at my premises. It is done now as what i had reviewed from other customers for ACT you are following the same behavior. i believe it is too late to rectify the issue as i had choose another ISP dis time
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Anoop Joseph
(@Anoop67764243) reported
@ACTFibernet Team this is not because of our issue , your wiring issues and all.Even we are using 150mbps connection due to constraints in wiring only getting less than 100 Mbps .But other vendor made the fiber wiring properly so we are getting exact speed
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Anish
(@Anh66379228) reported
Is it cheating customer is a new culture in @ACTFibernet
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Niklesh
(@_niklesh_) reported
@jagograhakjago Seeking the help of consumer affairs team in addressing the issue I am facing with @ACTFibernet service. They are cheating the customers by not providing the gauranteed service. They also disconnect the service inspite of entire bill amount paid.
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Roshan Shetty
(@_roshan_shetty) reported
Worst customer support from @ACTFibernet. My connection has been disconnected from last 1 week for some stupid reason. F**k them, not going to renew my connection :/
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Sharan Kumar Akkaldevi
(@SharanK88987062) reported
@ACTFibernet Very bad service, This @ACTFibernet team.unable to resolve one billing issue from last month ,now they are disconnected my connection because of their failure, Very bad service in Medipally, Peerzadiguda Uappl Hyderabad
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Peecy
(@pctayal) reported
@ACTFibernet With my act account no. 101011565633. i have made a complaint registered long back to remove static Ip charges from my account and till now no action has been taken ... Hope u r doing some serious business
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BK🇮🇳
(@bkolleri) reported
Guys, do not take @ACTFibernet connection. Wrong billings and they disconnect service before due date without giving notice. They do what they feel like & each support staff make their own rules. Change of plan takes a week! Pathetic service
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man of steel
(@Saiesh_jordan) reported
@ACTFibernet there’s no internet since past 3 days and still nobody came to fix it.
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KIRAN
(@KIRAN38412688) reported
Never Ever going to get connected with beam again.... and Never ever recommend it to anyone.. Highly disappointedwith the services provided....@ACTFibernet @ACTFibernetHYD