ACT Outage Report in New Delhi, National Capital Territory of Delhi
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The latest reports from users having issues in New Delhi come from postal codes 110002 and 110020.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: Delhi and New Delhi.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Rishabh Sethi (@sethirishabh23) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet my a/c 110394383080 applied for a new connection on 7 may and sales executive quoted installation within 3 days of paymnt ₹5303 for 6 mnths & till today 18 may (12th day) Installation still not done. Very poor service and cheating. No response even from nodal offcr
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Tarun Pramanick (@tarunpramanick) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet My ACT internet A/C 110317892971 has been off Friday late evening. Ticket no:SR11040172214412 I would need to re think if I need to continue with your services as this as the third consecutive month the net get down for few days and your team just doesn't support.
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MANISH KUMAR SINGH (@MANISHK88275085) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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Ankit Chowdhury (@AnkitChowdhur10) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet Hey ******** I dnt have any connectivity since 9th nd u've decided 2 close down my complaint without fixing the issue. Main he maadh#### hoon jo maine ACT ka connection lagwaya. Yeh bhosdiwaale phone pe bhi jhut bolte hai bkl. Maadharchod cancel kr mera subscription
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Ashwani Upadhyay (@Ashwanipdh7) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet hi guys I need your help my wifi not working since 2 days now complaint not resolved yet nobody come to fix it...below is the details. M. No.9711705649 Your ACT Fibernet Request SR11039915993192 is expected to be resolved by 5/18/2020 07:00:00 PM (MM/DD/YYYY)
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Ramneek Sethi (@RamneekSethi) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet kindly work on your network, repeatedly facing slowness in speed..
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Vinay kharbanda (@Vinaykharbanda2) reported from New Delhi, National Capital Territory of Delhi
It's been almost 4 complete days now and till not my problem has not been resolved.. also it seems @ACTFibernet has blocked my number and is not even giving an update on the problem...i am going to file a case against them now in consumer forum @jagograhakjago.. please suggest
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Prastut Dalvi. (@prastutdalvi) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet Disgusted by your customer service. Takes hours to connect to your customer care executives, only for them to hang up without resolving any issues.
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deepak singh (@f55deepak) reported from New Delhi, National Capital Territory of Delhi
My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet
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Sahil Bhalla (@IMSahilBhalla) reported from New Delhi, National Capital Territory of Delhi
@tinucherian @ACTFibernet Tinu, they'll just fix the wiring for you. Happened to me. If you're close to the router, same room or next door, try 5ghz. It'll give you much better speeds.
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Ankit Chowdhury (@AnkitChowdhur10) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet **** you ********. I regret so much buying your wifi service as it doesn't work without any interuption for more than 3-4 days in a week. I've had only troubles ever since I installed your fibernet service which is way more expensive thn mny othr ISPs.
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Ankit Chowdhury (@AnkitChowdhur10) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet I don't have any connectivity since yesterday morning and I was told that it will be restored by 8 p.m but it's been more than 24 hours and it's still not working and your customer care is really pathetic. I've been trying to call them since morning with no avail.
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Kumar Gautam (@kg86) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet ACT Fibernet Ticket no: SR11040925156912 . Connectivity outage in the entire society. Please resolve.
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Ashwani Upadhyay (@Ashwanipdh7) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet I'm recently became your customer just one week back....& I reliased that I did a big mistake. Pathetic customer service.
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varun uppal (@varunuppal28) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet Pathetic customer service.
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MANISH KUMAR SINGH (@MANISHK88275085) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet @TRAI Worst broadband service & worst connection i ever had. I disconnected your connection immediately due to poor service. Now they are making me run for the refund. As per them refund initiated twice but my bank statement shows nil money, statement shared with them.
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your well wisher (@CANTDIGESTME) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet plz check why my net is not working from yesterday already reported on your portal 9718818181
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Vinay kharbanda (@Vinaykharbanda2) reported from New Delhi, National Capital Territory of Delhi
@consumersindia @jagograhakjago @rsprasad @TRAI please suggest how should file a case against @ACTFibernet as they have failed to give me services they promised against the payment i have already made..my internet is down for 4 days now and they are not able to resolve it
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arununtuteja (@aruntuteja) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet pathetic service. Frequent internet disconnection. No reply from youe executives
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sunil sharma (@sunilsh97345982) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet New connection taken in April .in two month time faced 4 time problem in net connection. Plan costier then others and service level is very poor.. Total 10 day connection not there . account id 110380695981
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu Chaturvedi (@Himanshu_Chatur) reported
@ACTFibernet Net down after paying bill… your app requires camera access to raise service request… Raised this now… but didn’t like like this unusual camera request… time to move to another provide who doesn’t want to snoop around….
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Raghavan Srinivasan (@RaghaS66) reported
@ACTFibernet Payment option is not working in your web portal. Kindly resolve URGENTLY
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Raghavan Srinivasan (@RaghaS66) reported
@ACTFibernet Payment option is not working in your web portal. Kindly resolve URGENTLY
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shyamsunder karanam (@kshyamsundersrd) reported
@ACTFibernet Waah waah @ACTFibernet . I have not received any call yet. This proves that ACT FIBERNET doesn't care about customer queries!!! Now I need to browse other internet providers
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Santosh Kumar🇮🇳 (@I_ss_santosh) reported
@ACTFibernet @ACTFibernetHYD raised shifting request day before yesterday connected with executive but no resolution so far.
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riddham jain (@riddhamjain) reported
@ACTFibernet your customer care service, is horrible ! Can your social media handle do magic in solving my problem. The problem is simple.
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Chelsea Indian (@SumitDe63354407) reported
@ACTFibernet For past 2 days, 13th & 14th Aug, the download shows 285 GB & 433 GB respectively. I think I have been hacked or there is some issue on your end. Need it fixed ASAP as I am working from home and need atleast 80 mbps of download speed. Account Number: 102015519006
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Prashant Rane (@ThePrrane) reported from Bengaluru, State of Karnataka
@ACTFibernet Its really bad since that time, the connectivity broke yesterday night, as usual nothing productive communication from your customer care, just same repeated answers. You can save a lot by using bots 🤖 I must say.
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ajai (@ajai06760682) reported
@ACTFibernet First of all last month i spoke to the executive he said something else and now there are still charges that you have put on my account. I am sorry but i am not happy with your customer care.
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nikhil kumar (@nikhilvaranasik) reported
@ACTFibernet It's been almost 4days and still no body called me and non of them r responding. Cheaters. Even after posting multiple times on social media also waste u ppl never bother. Worst service ever in lifetime. I regret for opting ACT. Will never recomend to anyone else.