ACT Outage Report in New Delhi, National Capital Territory of Delhi
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in New Delhi come from postal codes 110043.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Delhi |
Wi-fi | |
| Delhi |
Total Blackout | |
| New Delhi |
Wi-fi | |
| Delhi |
Total Blackout | |
| New Delhi |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Aman
(@salujaaman03) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I have received a text message to give my consent for engineer visit but this is a BILLING issue and NOT A TECHNICAL ISSUE
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Baljit Singh
(@BaljitS31178117) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Friend this company is very very clever. I was shocked if we raise request for new connection within one hour we get call back but if we raise complaint no call back was arranged from last 5 days. REALLY HORRIBLE EXPERIENCE. PLEASE DON'T OPT THEM
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Rajinder Kumar
(@Rajinde80419037) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet pls. Chks the our internet connection . Connection is not properly working . So, Request resolve the problem.. Raman Thakur Regd. Mobile no-7982414617. Naraina Vihar New Delhi.
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Baljit Singh
(@BaljitS31178117) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Friends beware from thier fake commitments. Such a poor customer care department they are having no one replies if you put mail or raise complaint. On Twitter also the executive who replied they also lier no one From their side contact you.
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Neha Mittal
(@Nemit9) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet hi Team, I am constantly facing the same problem of slow internet in my internet connection. My account number is 110581177062. As informed to me, I am not satisfied with my Act fibernet connection, hence Please disconnect my services with full refund.
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Rahul
(@rahulpoddar77) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing
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Ratnesh Nagi
(@Rorky_52) reported
from
New Delhi, National Capital Territory of Delhi
It's been 7 days since I got the connection with @ACTFibernet and still haven't had any responsible person contacting me to resolve this issue. Please see this thread before getting into scams by @ACTFibernet.
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Karan Purewall
(@karan_purewall) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.
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Harish Tiwari 🇮🇳
(@TheHarishTiwari) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my ACT Fibernet is without internet within 02 days of installation, unable to reach customer support. Raise ticket through app, which seems to be for no use. Is anyone there who can resolve this.
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im_jk
(@jeetkar2012) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Team the SLA of the ticket has crossed . Internet down for 2 days now . I want compensation for it
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Akshat Jain
(@akshat10jain) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet My modem is rebooting on its own on loop. Please help. Ticket: SR11054917666072
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Riz G
(@ritesh_to) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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pragyat kulshreshtha
(@impragyat) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago
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im_jk
(@jeetkar2012) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Issue looks good
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Sandeep जांगड़ा
(@_TheJangra) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It is written on your website that you will get 3300 GB data for the month but your customer care says that since March our company has started giving unlimited data. Because of this I am getting very confused. Please clear my confusion.
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Viresh Johri
(@vir_johri) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my Ticket no. Is SR11058175844812. My net is not working since yesterday 5 pm. No response till now. Even after follow up over mail. Pathatic after sales service.
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Kuldeep Sharma
(@Kuldeep9Sharma) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Ticket closed but problem not resolved regarding the bill
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Aman
(@salujaaman03) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet can someone resolve my billing query ? Issue raised on 1st June through your app support but no response till now. SR11057488360312. Why so SLOW???
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Akshat Jain
(@akshat10jain) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Yes. . . the issue is resolved now. The power adapter of the modem was faulty and now has been replaced.
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Ratnesh Nagi
(@Rorky_52) reported
from
New Delhi, National Capital Territory of Delhi
If I need a free router, when I contacted @ACTFibernet support they told me that they'll contact me in a day regarding this, then they told me that the issue will be resolved till Monday (7 June) 1pm, I didn't hear from them & when I called they disconnected my call 2 times
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Kumar
(@arun_accelerate) reported
@ACTFibernet The worst service in India, instead of using internet. I was contacting help desk every time it is becoming a daily work.
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chandrabatla Uday Kumar
(@chandrabatla1) reported
@ACTFibernet - Fed up with your service. Internet connection goes off very frequently in Vanasthalipuram, Sahebnagar Kalan, I have to raise 5-6 requests in a month since 4months. Taking 3 working days to fix the same. My work is getting impacted very badly. Need permanent fix.
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Papri Paul
(@PapriPaul18) reported
@ACTFibernet worst internet provider i have ever used, the engineers are calling me and threatening me that they will not fix my issue and to change it to any other provider @ActfiberC
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Aravindh K
(@Aravindh7) reported
@ACTFibernet Lost fibernet connection In East Tambaram Region last noon. Repair work has been postponed 3 times till now. Why isn't the local technicians contact not shared? How do I apply for cancellation of service and get refund of the advance internet charges deposited?
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Anupam K Singh
(@anupamnawada) reported
No solution yet. No one from the @ACTFibernet bothered to even give a call and listen to the complaint. That's how their service is. Bye-Bye. #ActFibernet. Switching to another provider & advise people to never trust ACT. THEY ARE THE WORST. Every other day connection goes off.
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Ashis Karak
(@ashis_karak) reported
@ACTFibernet What kind of service are you providing? There has been a problem with the Internet for a long time, I had been trying to raise complaints via act mobile apps but it does not happen. Can you tell me why this was done and when the internet issue will be resolved????
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T S SS
(@TSSS32310401) reported
@ACTFibernet kindly improve your service, today at around 1:20-1:45 PM Bangalore Whitefield area your service was down, I was attending an important client meeting and I lost the client, highly disappointing, pathetic service
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Paavan Marwaha
(@PaavanMarwaha) reported
@koushikjoshi @ACTFibernet Tbh, I think you should switch to airtel fiber for some time, it's service is far better than any other telecom company (According to me), and Starlink has also applied for a DoT license so maybe it will be available in India by next year.
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Shankar
(@AlanNoble11) reported
@ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.
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Siva_Sai_Vinnakota
(@HaPpy_______2) reported
@ACTFibernet #canbebetter Active user of Both services Provided By ACT (Digital And Fibernet) , As your competitors Provide Combo Service, in Better price why aren't you do so .😔