ACT

ACT Outage Report in New Delhi, National Capital Territory of Delhi

No problems detected

If you are having issues, please submit a report below.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in New Delhi, National Capital Territory of Delhi

The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in New Delhi, National Capital Territory of Delhi 11/21/2025 18:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near New Delhi, National Capital Territory of Delhi

Latest outage, problems and issue reports in New Delhi and nearby locations:

  • MohitYa27824212 Mohit Yadav (@MohitYa27824212) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet I can’t let my WFH get affected by the sheer irresponsible behaviour of your company. Needless to say but you are the worst ISP in Delhi. I’m throwing your router out of my house and opting for other provider. I’m gonna escalate this you see !!

  • bikramseth B Seth 🇮🇳 (@bikramseth) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet My connection Account ID: 110000052503, faced a problem with the connection in Feb, 2020.Your engineer mentioned that router is faulty.I asked your backend to disconnect the connection.However it is showing Rs 785.88 as O/s.Can I know what this amt is for ?

  • Gurjapstrong21 Gurjap Singh (@Gurjapstrong21) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Wifi installed on 15th July 2020. Wifi down three times in last 30 days 🙄🙄 #wifi #actfibernet

  • sethi_gurbachan Gurbachan Sethi (@sethi_gurbachan) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet SR11043778221932 Ticket has been generated. Internet is down since early morning. Need urgent attention. Please prioritize. My WFH is adversely affected. Call me on my registered no. with ACT acxount no. 110348249078

  • biplawvishal B. Vishal (@biplawvishal) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Now that plan has been upgraded and complimentary router assured to be Installed on Tuesday morning, how much more time it should take in providing that as per your service charter. Or will have to followup for this also for some time

  • razizaheer Razi Zaheer (@razizaheer) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet I have already switched off and restarted the modem several times. I understand the SOP. But it doesn't help

  • 51581349544 Rahul Sharma (@51581349544) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet internet not working since 3 AM and also 7nable to raise tickets through application. Associated number is 99582 80666 in the name of GENESIS INFOSYSTEM.

  • biplawvishal B. Vishal (@biplawvishal) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Hey please wake up. Pathetic situation. The way you are handling customer complaint, certainly Jio will be benefitted. A complimentary router delivery takes more than a month, and no action even after assurance. It's a cheat. Please disconnect my connection and refund my payment.

  • iamvkapoor Vikram Kapoor 🇮🇳 (@iamvkapoor) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Aha!!!! Replying after more than 24 hours shows the level of commitment of u towards customers. Go away!!’ Soon you will loose a customer

  • iamvkapoor Vikram Kapoor 🇮🇳 (@iamvkapoor) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Yours is a horrible customer service. I hv lost a day as salary and app says it will take another 4 days to resolve the issue.

  • Gurjapstrong21 Gurjap Singh (@Gurjapstrong21) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Down 4th time.

  • iamvkapoor Vikram Kapoor 🇮🇳 (@iamvkapoor) reported from New Delhi, National Capital Territory of Delhi

    Horrible customer service by @ACTFibernet. Phone lines not working, no one to contact, app giving wrong info, modem on a restarting spree. Seems it’s time to change the vendor and switch to @reliancejio

  • rabishelley Rabindran Shelley (@rabishelley) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet is one of the most unstable wifi services, Say No to @ACTFibernet . Useless customer care

  • PantAditya Adi 🇮🇳 (@PantAditya) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Hi Team, Facing No Internet connection issues from the past 3 days and no response from your network team. If I have to face these issues, why do I need your internet. Please revert ASAP. Already paid for 6 months, now this kind of service is questionable.

  • kmperhr Yatin (@kmperhr) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet Internet is down on both my act connections, also I'm facing frequent disconnections. Please resort asap.

  • Mohit1202Sharma Mohit Sharma (@Mohit1202Sharma) reported from New Delhi, National Capital Territory of Delhi

    @TRAI @ACTFibernet @DoT_India ACT Fibernet internet is down since 1 full day. No resolution, no one responding, all nos are switched off or not responding !!! How and why do we allow such operators to do business, it looks like a local shop with no proper setup !!SR11044567903622

  • iamvkapoor Vikram Kapoor 🇮🇳 (@iamvkapoor) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet is pathetic. Horrible customer care service. They don’t understand hindi.

  • iamvkapoor Vikram Kapoor 🇮🇳 (@iamvkapoor) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet my modem getting reset quit frequently. Today it is non stop restarting. Hv raised the complaint but no replay. My child missin online classes. S help.

  • ps_rule Piyush Singhal (@ps_rule) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet where can i find my bill? Your local representative have already denied to help! I want it ASAP for reimbursement. Kindly let me know ASAP.

  • bikramseth B Seth 🇮🇳 (@bikramseth) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet When I am using the internet, get message that 'Network is Unstable', please get this checked and resolved on an urgent basis. My account Number is 110000052503

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Samad52059750 Samad (@Samad52059750) reported

    @ACTFibernet 101004162612 another time no network since last night 9pm not working till,no solution even after 20 hours only message for 24 hours waiting hopeless service provider u r

  • gautiguy Gautam Gandhi (@gautiguy) reported

    @ACTFibernet so just after a month, same issue. Your internet doesnt work. I want refund. Always same issue with your service and network

  • Samad52059750 Samad (@Samad52059750) reported

    @ACTFibernet Such a Useless service provider I Have not seen

  • avishek_rout Avishek Rout (@avishek_rout) reported

    @ACTFibernet I have been a long term customer and this is what I get in return. ACT customer service is the worst @jagograhakjago @ConsumerVoiceIn

  • 794rathee Mohit Rathi (@794rathee) reported

    @ACTFibernet For New Connection, executive visited the same day for collecting money in rain but waiting for router installation since 7 days.. pathetic service in Hyderabad by your executive( picking 1 out of 20 calls per day) and instructing me to collect router from shop.

  • anonymous3107 Anonymous3107 (@anonymous3107) reported

    @ACTFibernet : Hi team. Kindly help on below issue urgently. The main issue is as and when power goes in my area, internet gets disconnected and after power is back the internet is still down. I have an active internet connection in place and still facing such issues.

  • SukeshShenoy2 Sukesh Shenoy (@SukeshShenoy2) reported

    @ACTFibernet I have to downgrade my plan but I don't even see an option anywhere and you customer service is serious useless .Chatbots are not providing enough info and your call centres don't even pick calls.

  • Satyana77768022 Satyanarayana Agarwal (@Satyana77768022) reported

    @ACTFibernet I did it already but pathetic service when it comes to shifting

  • FarhaSyeda1 Syeda Farha (@FarhaSyeda1) reported

    @VijayGopal_ nodal officer is just replying that the sr is closed and internet is working fine. It’s horrible connection @ACTFibernet Pathetic service. Any better solution please??

  • vinayzhere Vinay Samudrala (@vinayzhere) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD why don’t you just get the same call and experience it.. where I am pleading your customer care for resolution and they are just enjoying the conversation with some lame jokes. #FeelingHelpless