ACT Outage Report in New Delhi, National Capital Territory of Delhi
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The latest reports from users having issues in New Delhi come from postal codes 110043 and 110003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in New Delhi, National Capital Territory of Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map Near New Delhi, National Capital Territory of Delhi
The most recent ACT outage reports came from the following cities: New Delhi, Noida and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Internet | |
| Noida |
Wi-fi | |
| New Delhi |
Total Blackout | |
| Delhi |
Internet | |
| New Delhi |
Internet | |
| Delhi |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near New Delhi, National Capital Territory of Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Sanish Mathews
(@sanishmathews) reported
from
New Delhi, National Capital Territory of Delhi
Really dissatisfied with @ACTFibernet response. Subcribed yesterday with a complete advance payment. Still waiting for a word from company. Imagine What will be the service level in future.
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Dr.Ashish Gupta
(@ashishbadshah) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I PAID FOR 6 months connection in advance . Neither I m getting network n your service guy is refusing to correct the problem @drharshvardhan @rsprasad @airtelindia @reliancejio
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Chaiti Narula
(@Chaiti) reported
from
New Delhi, National Capital Territory of Delhi
@mukhiasudeep @TataSky @ACTFibernet Social media is actually the new customer care!
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Manish Sharma
(@iManish94) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Very bad, not happy with your support system.
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Your ACT Fibernet Request SR11011462845572 is expected to be resolved by 8/5/2019 09:00:00 AM (MM/DD/YYYY) T&C apply Our new Helpline numbers are 919121212121 You Can track the status of your Service request using the ACT Fibernet app. Download here Plz resolve
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Anupriya Khare
(@khare_anupriya) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet kindly help...i have raised the complain but no action...my internet is not working since last 3 hours
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Neeti&Raman
(@packedforever) reported
from
New Delhi, National Capital Territory of Delhi
Internet connectivity is so important for work and progress. So many #digitalnomads & #travelers i meet mention Internet connectivity issues as a reason for them to chose other countries over India. Another internet comp with fake promises @ACTFibernet #shame #internet #india
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PRAVEEN TYAGI
(@anupravintl) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet such a crap and worst that they have not done installation and activation till date. 31.07.19 was applied.
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Amit Kalra 🇮🇳
(@iamitkalra) reported
from
New Delhi, National Capital Territory of Delhi
Pathetic Customer Support by @ACTFibernet Unable to reach Customer Care as it says it's busy all the time. They have sent me a text stated that I am trying to call them so better use the app, but there is no option wherein I can talk/chat with some representative one to one.
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Praneet Singh
(@praneetsingh8) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Nope it's not. Your executive didn't want to understand the issue and talked about feedback only.
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Dr. IVNS Raju
(@ivnsraju65) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Since a month we hv been experiencing very slow internet connectivity. No one cares for this. I am ur customer since you started ur business in Hyderabad. Resolve this immediately for the regd customer mobile no. 8897055678 @hmtvlive @Eenadu_Newspapr @ManaTelanganaIN
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Shalabh Sharma
(@shalabhii) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet the worst service and customer service... i request all not to move with this ISP ever... @JioCare soon to be introduced in our area welcome to @reliancejio and goodbye to @ACTFibernet #ISPProviders
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Sanish Mathews
(@sanishmathews) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet If you will not give me the connection today, then first of all I will file a police complaint at Mehrauli Police station by 2 pm today and tomorrow will file a complaint in consumer court against you for sure.
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Rakhee Rajan
(@rakheerajan) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet your support helpline number has been ported and the local manager in Delhi only has 1 line to say’it will be resolved’ it’s close to 24hrs since the fault and no resolution. You should shut shop with such rubbish technical team
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Manish Sharma
(@iManish94) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It's been 3 days, still no resolution.
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nidhi270279
(@nidhi2702791) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet need help with my bill plan and payment due. Not able to get through customer care
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Shalabh Sharma
(@shalabhii) reported
from
New Delhi, National Capital Territory of Delhi
Especially do not move with any advance rental plans with @ACTFibernet or else u pay for the full tenure but receive the service for not even 1/4the period... also they do not refund your hard to earn money..@TRAI @GoI_MeitY
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your well wisher
(@CANTDIGESTME) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet dear team from last 5 days my net not working I already raised complaint at your portal many times but nobody visited yet nor my problem resolve plz help
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Srinivasan Saimani
(@srinisaimani) reported
from
New Delhi, National Capital Territory of Delhi
Hi @ACTFibernet - internet has been down since morning and your 24x7 call center seems to be flooded with similar complaints that I can't get beyond your 'hold tune' to your busy customer service representatives. So do try and help!
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Abhishek Roy, MD, DNB
(@abhishekroy) reported
from
New Delhi, National Capital Territory of Delhi
@roy_animesh Have a look at this comment. This seems to be a common problem with @ACTFibernet. It's time you find newer options. Plus they are very costly too.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Nathan
(@vn95_83) reported
@ACTFibernet guess what still I haven't got a concrete answer on my ongoing issue ! This is the newly raised ticket number SR10856648664750 ! Or this is your way of saying that I should opt for other service providers ?
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Matruprasad Satpathy
(@Weiser_Buddy) reported
@ACTFibernet Any updates on SR10256386806523 ? Already tried reaching your customer service, by waiting on line for more than an hour, reached via DM in fb, emailed too... No updates yet!! What a nonsense service is this ?? 😡😡😡
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Dr.D.Siddaramu
(@sanjana030709) reported
@ACTFibernet Dont know whether I made a good decision by selecting ur service. No proper response, simply calls from yesterday, telling that team will come, forwarded to team, etc. Still no installation 2days over. When can i expect the new connection? Thank you
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kushal
(@kushaal_rockz) reported
I have aready paid this month’s bill and if i go for new connection i ll have to pay a new bill. Please help @VijayGopal_ @ACTFibernet
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Apoorva Dhunde
(@ApoorvaDhunde) reported
@ACTFibernet So your team only will close my internet connection and when im calling the customer care they donot KNOW HOW TO REACTIVE the bloody internet connection. WOW. ATLEAST GET MY CONNECTION CLOSED AND INITIATE REFUND IMMEDIATELY
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Vamshi Kankanala
(@vamshik02) reported
My internet is not working since yesterday morning. I had raised a complaint on yesterday morning and evening. The resolution time is listed at today 10AM but till now there is no response from @ACTFibernet . This is disgusting from @ACTFibernet.
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Surudheee
(@sruthi_vr) reported
@ACTFibernet If this is the horrible manner in which ACT operates, I'd rather shift my connection. I don't need your irresponsible services any longer. There's no way to raise a request for my concern on the APP & the CS exec who called me said she would take care of the amt.
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Manoj Kumar Yadava, M. Pharm
(@manojinpharm) reported
@ACTFibernet thank you for having the worst customer support and the billing team of 21st century! Last 30 days, your team could not sort a simple issue. Have made 25+ calls to your team!
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Ranjith Shenoy
(@RanjithShenoy5) reported
@ACTFibernet Raised a request for shifting connection (SR10156459394554) 5 days ago and it's still not done. Keep getting the same response that it has been escalated on priority from customer care. How can you guys not improve your service when thr entire world is WFH?
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Kiran
(@Kiran92851586) reported
@ACTFibernet It has been more than 4 days I have applied for connection. Your executive told with in 24 hrs we install. I already paid the amount also. Not a good service. Kiran 8555812497