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ACT

ACT outages and service status in Umri, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Umri, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Umri, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Umri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Umri, Uttar Pradesh

Latest outage, problems and issue reports in Umri and nearby locations:

  • KesarwaNikhil
    निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported from Umri, Uttar Pradesh

    @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielChris2000
    Daniel Christopher (@DanielChris2000) reported

    @ACTFibernet Act fibernet just keeps showing how pathetic their service is! It's been three days since I raised a ticket for relocation and nobody has bothered to even call me. Support team keeps giving fake promises that the technician will be coming.

  • Atharva93602372
    Atharva Pandey (@Atharva93602372) reported

    @ACTFibernet 2) which is completely unacceptable for a broadband provider. Kindly stop sending automated responses and resolve the issue urgently. Ticket ID: [SR10780489440484] #ACTFibernet #PoorService

  • deepshi_af
    deepshi (@deepshi_af) reported

    @ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor

  • AnabilDey12314
    Anabil Dey (@AnabilDey12314) reported

    @ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?

  • rmurali_k
    Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported

    Extremely disappointed with @ACTFibernet customer service. We requested an ownership transfer of our internet connection to my wife's name 3 days ago. The existing connection was disconnected immediately, but even after 2 full days, the internet service has not been restored.

  • deepvermadeep
    Deep Verma (@deepvermadeep) reported

    @ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.

  • ShomthingToSay
    Soumyarka Gupta (@ShomthingToSay) reported

    So, @ACTFibernet has a company policy where if you pay them for any plan and subsequently move to a location where they don’t have service before the plan ends, they’ll NOT REFUND ANY MONEY. Whatever excess, they’ll keep! @MIB_India and @GoI_MeitY please note. This is robbery.

  • _rahulgopal_
    Rahul Gopal 🥗🏋🏽️🔫🥁 (@_rahulgopal_) reported

    Hey @ACTFibernet how is one supposed to get in touch with support? I’m trying to move my connection and the link keeps failing and your chatbot is useless.

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?

  • Gokusux
    Raghava (@Gokusux) reported

    @ACTFibernet Have important calls today and the service is down, raised a ticket and they said it will get resolved by tomorrow morning. So, i just have to take a leave cause of your delayed service? Pathetic experience! Ticket : SR10280508822924