ACT outages and service status in Umri, Uttar Pradesh

Problems in the last 24 hours in Umri, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Umri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Umri, Uttar Pradesh

Latest outage, problems and issue reports in Umri and nearby locations:

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  निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported 51 minutes ago from Umri, Uttar Pradesh

  @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsha_vardhan.exr (@Harshav08181997) reported 3 minutes ago

  @ACTFibernet I will explain one thing clearly when the customer is taking ACT service you mentioned that is any issue will occur resolve by 24 hours, after facing the internet issue for 13 days still not resolved, you are saying patience is the matter.

• 
  Natarajan Venkat (@natarajanv88) reported 5 minutes ago

  @ACTFibernet Service suspended over disputed OTT charges (₹267) even after plan upgrade with OTT included. Issue was raised earlier and acknowledged by your rep. Disconnecting service during a billing dispute is unacceptable. Restore service ASAP.

• 
  Aswin (@Aswin657939) reported 10 minutes ago

  @ACTFibernet Aknowledged my billing waiver request but CLOSED the ticket without resolution. This is a clear case of unfair billing and negligence. Account ID: [101772674581] I will escalate this to TRAI and the National Consumer Helpline.#ACTFibernet #UnfairBilling #PoorService

• 
  Umesh Rege (@frowzzy) reported 11 minutes ago

  @TheSunilMittal @airtelindia you must learn customer service and support from @ACTFibernet ... internet is down for >24h and still no resolution in sight...really pathetic service

• 
  Abhishek Reddy (@Reddy079) reported 13 minutes ago

  @ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments

• 
  Naveen Janardhanan (@njana290380) reported 16 minutes ago

  Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet

• 
  Anurag (@anurag_abk) reported 17 minutes ago

  @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

• 
  Randeep Singh (@ramansaini) reported 17 minutes ago

  @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

• 
  Manoj Kumar Jena (@MJena32694) reported 18 minutes ago

  @ACTFibernet I am using your service .I was paying 659 monthly plan .but today they charged rs 796 .means 118 for late payment.its not right.if I am paying my bill after late they are charging too much then if I will any internet problem will they pay me money for that.

• 
  Aswin (@Aswin657939) reported 19 minutes ago

  @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended for a new bill, with due on April 10. Very unfair trade practice by act internet.