ACT outages and service status in Umri, Uttar Pradesh

Problems in the last 24 hours in Umri, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Umri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Umri, Uttar Pradesh

Latest outage, problems and issue reports in Umri and nearby locations:

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  निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported 34 minutes ago from Umri, Uttar Pradesh

  @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OG (@ravi_bhat10) reported 2 minutes ago

  @ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.

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  Avinash jha (@Er_Avinashjha) reported 3 minutes ago

  Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

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  Shashank Singh (@shashank_cghb) reported 6 minutes ago

  .@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert

• 
  Kranthireddy Madapa (@KranthiR0122) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.

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  Ajay Verma (@vajay09101988) reported 12 minutes ago

  @ACTFibernet I don't want your sorry, I need a solution on fake and mis-selling. Or else I will file a case in consumer court and take you to the highest authority.

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  Rag Ani (@raga1921) reported 12 minutes ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

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  gopianands (@gopianands) reported 14 minutes ago

  @ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.

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  HAMZA EQUBAL (@EqubalHamza) reported 17 minutes ago

  @ACTFibernet No one from the team is resolving my issue I am going to raise the disconnection request and recommend everyone don't use @ACTFibernet their service is very they are not listening to their old customer complaint

• 
  OG (@ravi_bhat10) reported 20 minutes ago

  @ACTFibernet I have raised ticket SR10280127812754. My internet connection is not working since 1hr. Please look into this and resolve ASAP.

• 
  akshath.k.r (@akshathkr) reported 21 minutes ago

  @ACTFibernet The issues are happening every month at least once. Really disappointing experience.