ACT outages and service status in Umri, Uttar Pradesh

Problems in the last 24 hours in Umri, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Umri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Umri, Uttar Pradesh

Latest outage, problems and issue reports in Umri and nearby locations:

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  निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported 43 minutes ago from Umri, Uttar Pradesh

  @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushar (@Qtiyapaa) reported 4 minutes ago

  @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

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  Atul Kumar Dugar (@Atul_2206) reported 5 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Rajah Ganesh G S (@gsrajah9410) reported 5 minutes ago

  @ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.

• 
  manish dagar (@manishd19654828) reported 12 minutes ago

  @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.

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  𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported 14 minutes ago

  @ACTFibernet Earliest is not 6 to 7 hrs after the complaint raised.

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  Nikhil Kumar (@nikhil91099) reported 14 minutes ago

  @ACTFibernet Internet has been down for the last 2 days. Complaint already registered but issue is still unresolved. Service Request: SR11080670038194 Kindly resolve this on priority and provide an update. The prolonged downtime is causing significant inconvenience.

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  𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported 15 minutes ago

  @ACTFibernet Hey worst service provider @ACTFibernet Ignoring is not a solution Wakeup and answer

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 15 minutes ago

  @ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband

• 
  BVasuB (@BVasuB1) reported 16 minutes ago

  @ACTFibernet Overall service and the response from your team is pathetic.

• 
  Pushpa (@PushpaMuthyam) reported 16 minutes ago

  @ACTFibernet 45 days. 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc 101799520914. When do I get my money back? @jagograhakjago