ACT outages and service status in Umri, Uttar Pradesh

Problems in the last 24 hours in Umri, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Umri, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Umri, Uttar Pradesh

Latest outage, problems and issue reports in Umri and nearby locations:

• 
  निखिल केसरवानी 🇮🇳 (@KesarwaNikhil) reported 9 minutes ago from Umri, Uttar Pradesh

  @ACTFibernet Nice joke @ACTFibernet , if your Team is looking my issue, i wouldn't have to tweet here. Close my service request, I've already choosen a better one. Thank you.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 6 minutes ago

  @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

• 
  AK Singh (@AKSingh42544383) reported 6 minutes ago

  Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

• 
  Kareem Cherry (@kareem_cherry) reported 6 minutes ago

  @ACTFibernet eluru It has been 3days since I opened Ticket SR10679633945714 with,and I am still met with silence.I need this escalated to a supervisor today.This is not how you treat loyal customers. #Worstservicebyact will not recommend to others. Plz solve the issue in an hour.

• 
  SRKriz (@srkriz26) reported 10 minutes ago

  @ACTFibernet @FiberAct I paid to change my plan to a bundle plan with Mesh. Since I already had a Mesh I told the service guy to change the plan for 1 month extra. He said yes, but didn't change it. The ticket got close automatically without any intimation. Plan didn't change

• 
  Vivek (@Vivek9433554001) reported 20 minutes ago

  @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

• 
  Samir Mir (@SamirMir2123) reported 22 minutes ago

  @ACTFibernet SR10279623447510 No Resolution Since 8 Days. This is really unfortunate that being ACT customer I have to escalate on twitter. These days ACT does not provide solution without twitter. Disappointed and very low standard customer service.

• 
  gopal (@gopal1667) reported 24 minutes ago

  @ACTFibernet I'm having frquent internet disruptions. In last 10 days this is second time and i face same kind of issue every month. I'm not sure what kind of service you are giving. You are taking whole day to resolve the issue

• 
  Killer whale (@killer_whale6) reported 25 minutes ago

  Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

• 
  DYING GAMER (@mick_alpha) reported 27 minutes ago

  @TamilGamers_ @ACTFibernet @FibernetAct Yes bro same happened me also watching youtube even 720p its very buffering worst network even my speed is 200mbps planning to move on 100mbps

• 
  Swarnim (@QuantumStackkk) reported 29 minutes ago

  @ACTFibernet The issue is still not resolved, and it clearly shows a complete lack of concern for your customers.