ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 38 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prajwal P (@theprajwalp3722) reported 48 seconds ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Sachit Bhat (@SachitRidesAway) reported 2 minutes ago

  @jagograhakjago I want to complaint against @ACTFibernet - several times they have sent people over to repair my wifi connection problem but everytime it rains, the connection goes off. I have no idea why this is happening. Please help. I am tired of this now. #bangalore

• 
  Manya Ailawadi (@ManyaAilawadi) reported 7 minutes ago

  @ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.

• 
  Ramjee Madina (@ramjee_rm) reported 11 minutes ago

  @ACTFibernet When I will get resolution

• 
  Dheeraj (@dheeraj_aluju) reported 12 minutes ago

  @ACTFibernet You need to act responsibly, firstly I didn’t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 14 minutes ago

  @ACTFibernet Try Talking to your local field manager mr Subhash , no use never pics call, and mr Vijay who last time said sir please call if u face problem, no response from him also after several phone calls

• 
  Vishal Bait (@BaitVishalR) reported 15 minutes ago

  Hi @ACTFibernet I have raised a ticket regarding my shift connection. Now almost more than week the request is not fulfilled I have contacted many time for support but nothing happened Please look into this.

• 
  kalim (@akhmxt) reported 17 minutes ago

  Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 17 minutes ago

  @ACTFibernet Are u going to give my money back for the time internet is down?

• 
  Mohammad suleman (@Mohammadsu19391) reported 17 minutes ago

  @ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!