ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 32 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sendil Gopal (@SendilGopal) reported 7 minutes ago

  @ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.

• 
  Venkata Ranganathan (@Vangvenkat) reported 8 minutes ago

  For a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet

• 
  M S (@MANISHs19284130) reported 9 minutes ago

  @ACTFibernet I raised my complaint around 6pm but you have the worst customer service as you never resolved the issue on the same day if reported after 4pm. I faced this issue in the past as well. Completely bullshit

• 
  Deepak Raghuraman (@creativedeepak) reported 11 minutes ago

  @ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.

• 
  Bunny (@TFIBUNNY) reported 11 minutes ago

  @ACTFibernet Internet down for 5+ hours. Already spoke to customer care, but no resolution yet. Urgent work is affected. Please resolve ASAP. Account No: 101767849442 #ACTFibernet #PoorService #InternetDown

• 
  vegi.bharadwaj (@vegibharadwaj) reported 11 minutes ago

  @ACTFibernet I have been hearing the same thing since yesterday. Could you please escalate this issue asap

• 
  Ashwin Kumar (@ashwin_kumarV) reported 12 minutes ago

  Hey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?

• 
  Ana anna na (@JoshuaThiek3) reported 17 minutes ago

  @ACTFibernet why does it take more than 12 hours to fix it.

• 
  anand (@BeardBiceps) reported 17 minutes ago

  @ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet

• 
  Hindustani Bharat (@HindustaniBhar4) reported 23 minutes ago

  @ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed