ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 16 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sairam Veera (@saiveera8) reported 3 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days no Refund pending yet. @jagograhakjago

• 
  Munmun Shukla (@munmunshukla88) reported 12 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  Vaibhav (@freeeshrugs) reported 15 minutes ago

  @ACTFibernet Internet not working since half a day, raised a ticket on time, and the estimated resolution time is too long. Please expedite the resolution. Ticket ID: SR10280741785174

• 
  ponrajkumar (@ponzvetri) reported 15 minutes ago

  @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

• 
  Vishal Goyal (@VishalGoyal24) reported 18 minutes ago

  @JioCare Time to switch to Act ..pathetic service and response..Jio Fiber is not worth of single penny @ACTFibernet

• 
  Jainesh Patel (@jaineshbp) reported 19 minutes ago

  @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

• 
  kumaraswamy p (@Kumaraswamyp86) reported 20 minutes ago

  @ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base

• 
  ponrajkumar (@ponzvetri) reported 20 minutes ago

  @ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?

• 
  Shivam Garg (@shivamg0902) reported 25 minutes ago

  @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

• 
  TBquickdropers (@bquickdrop36512) reported 26 minutes ago

  @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254