ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 54 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yuvaraja (@Yuvanames) reported 7 minutes ago

  @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

• 
  Satadru Deb (@1400MicroGrams) reported 9 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Patrick.Bateman (@redblue2504) reported 10 minutes ago

  @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

• 
  G.B (@BerwalGorav) reported 11 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 12 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.

• 
  Viineet Sood (@vineetomkara) reported 13 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  Yuvaraja (@Yuvanames) reported 14 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 14 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 18 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  Ramjee Madina (@ramjee_rm) reported 21 minutes ago

  @ACTFibernet When I will get resolution