ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 22 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sulabh Puri (@sulabhpuri) reported 2 minutes ago

  Dear @ACTFibernet your internet has become rank bad. Last 3 months have been terrible. Numerous complaints raised. No respite. It keeps getting disconnected. Worst is after restarting router your internet takes 15 mins to connect. Dear @JioCare please tel me how can I move to you

• 
  Rahul Gopal 🥗🏋🏽️🔫🥁 (@_rahulgopal_) reported 3 minutes ago

  Hey @ACTFibernet how is one supposed to get in touch with support? I’m trying to move my connection and the link keeps failing and your chatbot is useless.

• 
  Satyam pulkam (@spulkam) reported 3 minutes ago

  Dear ACT Fibernet Team, This is to bring to your immediate attention that our office has been without internet connectivity for the past two days. Despite repeated attempts, we have not received any support or response. The issue is critical . @ACTFibernet , @ACTFibernetHYD

• 
  shashank (@batkix) reported 5 minutes ago

  @ACTFibernetHYD is highly unreliable. In just 1 month, I’ve raised 10+ complaints for frequent disconnections. Internet drops daily and needs router restart every time. Paid for a 1-year plan but service is unusable Pathetic. Requesting disconnection + refund @ACTFibernet @TRAI

• 
  🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported 8 minutes ago

  @ACTFibernet App is showing nothing ,yesterday resolution time update 16 hr still no one visit to check issue also no appropriate update in ticket If 1 forget to pay on time you make several followup through app, WhatsApp,sms etc, but on complete no response even after ETR.

• 
  Jahangir Alam (@TheJahangirAlam) reported 8 minutes ago

  @ACTFibernet Don't appreciate template response. Need to fix the issue asap

• 
  Dinesh (@ShivohamFeb26) reported 9 minutes ago

  Better to change the connection Worst customer service and worst application @ACTFibernet

• 
  avijeet kumar (@avidno1) reported 9 minutes ago

  @ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service

• 
  Abhilash Pillai (@AbhilashRPillai) reported 9 minutes ago

  @ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.

• 
  Metatranze (@katentyran) reported 11 minutes ago

  @ACTFibernet I'm unable to change my plan. The portal keeps pushing me back to the home screen and asks me to log in again and again in a loop. Please check and fix!