ACT outages and service status in Rasūlpur, Punjab

Problems in the last 24 hours in Rasūlpur, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Rasūlpur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Rasūlpur, Punjab

Latest outage, problems and issue reports in Rasūlpur and nearby locations:

• 
  Virus (@isinghji) reported 18 minutes ago from Rasūlpur, Punjab

  @HDFCBank_Cares its Saving account . payment gateway was like hdfc->amazonpay->actfibernet amount got deducted but payment got failed . now I haven’t recieved anything back yet , please help

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex007 (@alex43225685) reported 8 minutes ago

  @ACTFibernet : our corporate internet connection not working since yesterday we have raised Service Request No: SR11880181013044 after that engineer visited site and simply told us that surrender your connection he is not able to resolve the issue, worst service of act Fibernet

• 
  B Srinivas Rao (@raobs166) reported 9 minutes ago

  @IamAnumodh @ACTFibernet My firestick is pending for more than 36 days....false promises never I will recommend ACT for sure....I am a customer for more than a decade

• 
  Balaji Govindaswamy (@BalajiGovindas7) reported 10 minutes ago

  @ACTFibernet Ticket SR10380185580294 has been closed without proper communication or support. I have been following up for a shifting request for more than a week now, without proper support from ACT.

• 
  Rachapudi Sarath (@sarathsarru) reported 10 minutes ago

  @ACTFibernet want to report a serious issue. Your field executive is logging in as customer and closing ticket. He called me in the morning as I reported an issue. He resolved the issue & asked for an OTP. After I have provided it. I realised that it’s OTP for login

• 
  R G Shubham (@RGShubham2712) reported 16 minutes ago

  @ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.

• 
  Abhishek Pawa (@PawaAbhish69257) reported 17 minutes ago

  I got a new ACT connection today, but the service is extremely slow and poor. The application which they have downloaded is not working at all. I request immediate disconnection and refund of the amount paid. Please process this at the earliest and refund my money. @ACTFibernet

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 18 minutes ago

  @ACTFibernet With out solution closed the ticket

• 
  Ana anna na (@JoshuaThiek3) reported 19 minutes ago

  @ACTFibernet why does it take more than 12 hours to fix it.

• 
  Kerensa Sheen (@kerri_cp18) reported 20 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠

• 
  Uncle Sam 786 (@CbhSam30259) reported 24 minutes ago

  Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?