ACT Outage Report in Sinnairumbedu, Kancheepuram, State of Tamil Nādu

Really impressed with @ACTFibernet quicker resolution. Maintain the same.

@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service

@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..

@ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service

@ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet

@ACTFibernet do you intend to restore my internet services. Sad to see that you guys won’t work on Sundays to restore an essential service. Down since last afternoon. SR10367443646914

@ACTFibernet never have i ever been so pissed at any company. Your employees are literally making me beg to shift my internet, they be indirectly saying "sorry, i dont pick up calls before 10 am." which is fine, but please pickup call after 10 am.

@ACTFibernet never have i evr been so pissed at any company. I am literally begging your employees to shift net and they be indirectly sayn, "sry, i dont pick up calls b4 10 am". I am sry but i want to discontinue ur services but your employee throws empty words of assurance

@ACTFibernet @ACTBroadbandIn I have taken a new connection in Bangalore Thubaraballi area. It been more than one month i am facing frequently disconnection. The support engineer comes for visit, but the issue still persist. They are unable resolve the issue. So frustrating...

@ACTFibernet 24 hrs on, issue unresolved

@ACTFibernet - you guys are so big cheaters that promising me a call ack for last 6 days but no one called me back. **** service. Internet doesn't works for last 6 days. No proper resolution. Worst company with worst service and people.

@ACTFibernet my internet is down since 1130 yesterday. Your support agent just keeps stalling and not doing anything to resolve

@ACTFibernet By when will you look into matter? Why has the matter not looked at in last several hours? Why same copy paste wordings on all customer tweets showing concern?

@ACTFibernet hi, my internet is not working since yesterday. This is no way of providing service. Already created SR102674480182 But to no avail #actfibernet #internetisdown #poorservice

@ACTFibernet No, cancel my connection @ACTFibernet