ACT Outage Report in Sinnairumbedu, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sinnairumbedu, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sinnairumbedu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (7%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Sinnairumbedu, State of Tamil Nādu
Latest outage, problems and issue reports in Sinnairumbedu and nearby locations:
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet your app and your helpline sucks big time .. I have deactivated my connection as you don’t offer services where I’ve gone to.. trying for refund of excess paid .. you wanted modem and router returned.. I scheduled a visit on sat 1/8/20.. no sign of pickup yet
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Rathina Kumar
(@DOPRathinaKumar) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet You guys are No:1 for the worst customer service. No one can replace your pathetic service. You will contact and send messages ontime only for payment of bills not for resolving customer issues, you guys want our money only but you will not provide any proper service
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet trying to return modem for my disconn Acct with you.. they refused to come to my new home so we took Modem to old address .. still ur technician mr Ajith dint respond to call or come to pick up despite prior intimation.. this is delaying my refund .. dreadful service
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Jaisree C
(@cjaisree) reported
from
Sinnairumbedu, State of Tamil Nādu
@ACTFibernet I have disconnected my service at OMR Chennai as you had no connectivity where we shifted to on ECR chennai.. I surrendered the router on 6/8/20 and still not got refund of 6 months bill I paid upfront .. none of your numbers working or not being answered ..
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D K Dubey
(@amdkdubey) reported
from
Kattankulathur, State of Tamil Nādu
Really impressed with @ACTFibernet quicker resolution. Maintain the same.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepakshi Dawar
(@ddeepakshi) reported
WTF IS WRONG W YOU @ACTFibernet
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KC
(@KC_940) reported
@ACTFibernet Your service is full of crap. I didn't even use the internet after the billing date and your representative is saying I have to pay for two months I did not use to get the connection activated. Everytime I raise a service request, there is problem.
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d manikanth reddy
(@manikanthreddyd) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 1/19(MM/DD) 19:30 to 21:00. Sorry for the inconvenience. Team ACT
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Shambhavi Ojha
(@Shambaby_OJ) reported
@Venk_SA @ACTFibernet Same thing happened to me. They take money in 5 mins and then don’t give a damn about what happens later. I disconnected their horrible service and now I have to beg for my own money. Should take this company to court. #ACTwifiSCAM
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Sumit Chakraberty
(@chakraberty) reported
@ACTFibernet Technician got in touch after the DM and resolved the issue remotely. Thank you @ACTFibernet for the prompt action.
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Deepakshi Dawar
(@ddeepakshi) reported
Internet isn’t working since noon and it’s well past the resolution time as well @ACTFibernet HOW DO I WFH?!
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Vaibhav Bakshi
(@bakshivaibhav85) reported
@ACTFibernet No it has not. Internet is not working again right now. If i switch the router off and on it works for a few hours and disconnects again by itself. I received a call from 040 4928 1299 yesterday and he wanted me to open the browser but i was not at home that time.
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Shambhavi Ojha
(@Shambaby_OJ) reported
@ACTFibernet has the worst post sales customer support. I’m shocked at how little they care about customers once the money has been paid. Work has been totally wrecked thanks to them #ACTwifiSCAM
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Sumit Chakraberty
(@chakraberty) reported
@ACTFibernet Thank you for responding @ACTFibernet I have sent a private message detailing the problem. Hope this gets resolved soon.
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Vineeth
(@vineethjagan) reported
Hello @ACTFibernet , I am having 300mbps plan. But getting below 60 mbps via ethernet. when ever i raise a complaint. Act people will simply close the ticket without any resolution. No proper response from act. Customer care Sai Kiran doesnt have any answer to my question. worst