ACT Outage Report in Kathevaram, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kathevaram, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathevaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kathevaram, State of Andhra Pradesh
Latest outage, problems and issue reports in Kathevaram and nearby locations:
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Bose
(@GauravBose1990) reported
@ACTFibernet Still no calls no resolution yet. If only the service speed were as fast as replies on twitter Had my previous connection from @tataplayfiber they were not only better in services but had an way efficient team to address concern . Regret not continuing with them switching to ACT
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Gaurav Bose
(@GauravBose1990) reported
In Today's world every service provider are striving to provide the best service to the customer , few have no regards till date , one such entity that I have come across is ACT fibernet . Once or twice is a mistake but such repetitive action just shows incompetency.@ACTFibernet
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Aditya Vardhan
(@AdityaV18395855) reported
@ACTFibernet but yesterday act support contacted me and said they can’t offer aha subscription because Iam getting one month extra free internet and also further he said that their team will decide what to give for the customers
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Ashok golani
(@Ashokgolani3) reported
@ACTFibernet This was supposed to be taken care on the 1st of July and today is the 3rd of July and there is no resolution to this. Your employees don't have the decency to answer the phone calls of your customers
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Ambarish Mohanty
(@mohantyambarish) reported
@ACTFibernet your support team says it may take 48 hours to process a moving request and then another 48 hours to conduct KYC (which makes no sense to me). 4 days for moving a broadband connection is amazingly slow. Maybe a little faster than your net speeds these days though.
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Yoganand G
(@Yoganand_G) reported
@ACTFibernetHYD @ACTFibernet *USELESS SERVICE. COMPLAINED YESTERDAY, MAY BE FOR nTH TIME IN THIS YEAR. I STOPPED COUNTING HOW MANY TIMES, AND NO RESOLUTION YET..EVERY TIME IT TAKES 2 DAYS. PLANNING TO SHIFT TO ANOTHER PROVIDER AFTER THIS BILLING CYCLE... BUT I BELIEVE IT MAKES NO DIFFERENCE TO YOU*
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Ashok golani
(@Ashokgolani3) reported
@ACTFibernet these people won't even answer your phone calls . Even there toll free number will keep you waiting and never answer the phone calls. Most arrogant come ever come across
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Satyabrata Parida
(@lazyfireman) reported
@ACTFibernet 30 calls and your team is still clueless about issue and timeline. This isn't acceptable. @ACTFibernet
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prasad
(@prasadboomi) reported
@ACTFibernet 3) I am not sure why you are pushing for disconnecting a line? Or you are deliberately asking your customer to leave for other ISP? If safe custody is not even a policy then why its there in your support options. whats the procedure to temporarily hold my line?
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Benn victor
(@benn_victor) reported
@ACTFibernet SR10365267826864 - More than a day internet is down. Service person dinesh saying that already 70 complaints are there, they will resolve only after that. Is this the way act service works?no higher mgmt to escalate. Pathetic service, dumb management. #actfibernet#