ACT Outage Report in Kathevaram, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kathevaram, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathevaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kathevaram, State of Andhra Pradesh
Latest outage, problems and issue reports in Kathevaram and nearby locations:
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Mariya Babu
(@mariyababu99) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Rajarshi
(@nagarajarshi) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Panda_boy
(@sprahatish) reported
@ACTFibernet There is no response from your side. One of my complaint is still open.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Now I spoke to another agent Ms Revati who told me that she can’t take two escalations at the same time. I don’t know what does that mean. Can’t a person have 2 problems at the same time. However she would share my issue with concerned team and they would get back to me tomorrow.
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Vivek Sinha
(@viveksinha_) reported
@ACTFibernet #Bangalore worst service by ACT problem still not solved.
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It’s SK
(@NenuMiSK) reported
@ACTFibernet Please reinstate my service immediately. Or give me refund proportionately. I don’t want your ****** service anyways.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Today I had to persistently call the customer care guys again and again while two of the customer care guys, Martin and Pavan dropped the call in the middle. Finally when I spoke to another guy and asked to lodge a complaint against the previous executives
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Your guys tell me that the finance team at Actfibernet will not be working after 6:00 pm. However the complaints are closed at 7:00 pm which pertains to refund issue and are dealt with finance team.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Just spoke to one of your guys Aleem Sk who told me that the refund could not be processed because as per their records ‘customer has shifted to a new place and connection is not feasible at new place’
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Mohak Suri
(@ash_mohak) reported
@ACTFibernet @MustaqPA Issue still there as of 5th Feb... was getting 120-130 ping in many apps and have been getting 250ms + ping in the same apps since around this date.. Issue not present with Airtel Xtreme Fiber at my friend's place... Any ETA as to when this will be fixed?
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet 7 complaints raise till now from the past 20 Days. Still no resolution.