ACT outages and service status in Kathevaram, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kathevaram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kathevaram, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathevaram, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Kathevaram, Andhra Pradesh
Latest outage, problems and issue reports in Kathevaram and nearby locations:
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Jayanth Majety (@jayanthmajety) reported from Guntur, Andhra Pradesh@ACTFibernet HELL with your priority. Issue still persists.
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Dr Praveen kumar yadav (@drpravz) reported from Guntur, Andhra Pradesh@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernet , I want to reactivate my connection soon, plg act on these issues ASAP. being the best ISP in Hyd this is not the expected service frm you. I paid for 6 mnths but didnt used it for 4 months, that is not an issue. Why did I got due amount though I did not requested
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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MADHU SUDHAN REDDY (@madhupantaloon) reported from Guntur, Andhra Pradesh@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Rajarshi (@nagarajarshi) reported from Guntur, Andhra Pradesh@ACTFibernet 2 complaints were raised by in the last 1 week due connectivity issues... Im facing same problem most often. Unable to connect to ur cust care even. #worstservice from ur executives. If there is a problem in my area then why don't u fix it?????
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Mariya Babu (@mariyababu99) reported from Kathevaram, Andhra Pradesh@ACTFibernet @ACTFibernetHYD I was out of HYDERABAD since 9th Feb due to emergency reasons, my internet connection plan expired on apr-21 and I did not used single byte of it,now 1 month plan added to my account without my concent? Please address and cancel this month plan #act
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Tirumalasetty Pradeep (@pradeeppower) reported from Kathevaram, Andhra Pradesh@ACTFibernet am facing with internet problems. Could you please help me out immediately.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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R Karn (@ReeturaazKarn) reported@ACTFibernet we paid yest for new con... The technician came to our doorstep without prior noti. When we were outside. Now he is not responding to our calls or messages, and for the 1st time we spoke with him, he was rude. Kindly investigate, refund or cancel the subscription
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Rahul Sadekar (@sadekar_rahul) reportedAct internet is down from last 3 days. No response from support team. But they can sent the bills on time Ticket id : SR10280008717624 @ACTFibernet
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Ethish Kumar keerthi (@EShkeerthi) reported@ACTFibernet They are asking me to cancel the subscription instead of processing my refund request. As a final request, please ask your team to initiate the refund from their end as soon as possible. Thanks
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Piyush Bohra (@piyushbohra) reported@ACTFibernet Why you closed ticket within resolution SR10280018250004 From morning No internet, however your msg said it is restored at 9:30AM
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Manamaboy (@Manamaboy) reported@ACTFibernet Do I need to resort to Twitter everytime to resolve an issue?????? This has to be resolved within a few hrs
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet Internet is not working from morning 10 AM , please fix it today on urgent basis . And why your customer service is so poor which fails answer user calls Account ID : 102640194877 Contact : 9035135865
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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suneel talluri (@TalluriSuneel) reported@ACTFibernet We will cancel my connections with act fiber
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Siddanth Reddy (@sidhu_6921) reported@ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.
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Subramaniya Ethiraj (@SubramaniyaE) reported@ACTFibernet please help me in resolution for this ticket SR10280028049654. It has been more than 24 hrs.