ACT Outage Report in Kathevaram, Guntūr, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kathevaram, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kathevaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Kathevaram, State of Andhra Pradesh
Latest outage, problems and issue reports in Kathevaram and nearby locations:
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MADHU SUDHAN REDDY
(@madhupantaloon) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ,Act fiber net have lot of of customers. they don't need old customers.Why because they don't solve complaints.and don't bother about customer service. irresponsible answers giving to customers.Account no..109015248494.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i want to cancel my subscription i tried caling ur customer care but in vain##
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Extrovert
(@AlwaysExtrovert) reported
from
Guntur, State of Andhra Pradesh
App down #ActFiberNet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet ur not even bothered about customers there no cal from ur side am not able to use internet since 4 days and u r least bothered # never use ACT INTERNET
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Jayanth Majety
(@jayanthmajety) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet HELL with your priority. Issue still persists.
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet will i resolve my internet issue or should i cance my act internet
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Dr Praveen kumar yadav
(@drpravz) reported
from
Guntur, State of Andhra Pradesh
@ACTFibernet i raised a complaint stating that am unable to use internet since 3 days and i raised a complaint ur Servce guy came and with informing anything he went away # is this the way u deal with customers
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sharat
(@Sharat_cb) reported
@ACTFibernet SR 10150855801032, never experienced this much delay in fixing the issue from you guys, could you please look into it asap Reason: Connection Issue Raised the complaint on: 09/01/2021 8 AM
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abhishek singh
(@abhish18) reported
So the service quality of @ACTFibernet had gone down from bad to worse. And there is no way I can cancel my subscription and get a refund. Almost whole of December and January I haven't been able to use it and am forced to take an alternate connection. @TRAI
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Tejas Sastry
(@tejas_sastry) reported
@ACTFibernet The issue is already solved but with this kind of a flimsy infrastructure I don't think you can meet user needs. I don't see you scaling and competing with Jill. I'm a fan of your service but now I think jio fiber is going to walk all over you.
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Dhruv
(@dhruva5891) reported
@ACTFibernet 16 hrs ongoing outage on SR10250889678962 and still no resolution. Why your service levels have become so deplorable off late! Are you indirectly forcing customers to opt out? Cuz we will. DM'ed details and still no response. This is the 2nd outage this month!!
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ANAND.J.P
(@ANAND_2291) reported
@ACTFibernet every 10 days the internet goes off and your there is no immediate response. The standard response is they would take 48hours. In current situation where WFH is prevalent, is this good service on your part? Please find ticket no:SR10250902071622.!
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arpit chachra
(@arpit_chachra) reported
@ACTFibernet what is the way to decommission my connection ? Apparently there is no way on your useless app .. pls help
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Taha Ahmed
(@TahaAhmed2019) reported
@ACTFibernet I have already done those things and had a conversation with ua excutive and they denied me the service..people 200 metres away from my home has ur connection but ur people are refusing to provide a connection to me.
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satheesh
(@_satheesh_) reported
@ACTFibernet I've raised a complaint on Thursday (SR No: SR10350860026342). Yesterday Mr.Rafiq and his assistant Hari Prasad has visited my place to sort the issue. But they've left the place the without even informing me and they also didn't fix the issue. This is unprofessional
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Uma Gotur
(@GoturUma) reported
@ACTFibernet I had raised disconnection request. Disconnection was done immediately. But no refund has been made. Its been15 days. I called the customer service team again. They are saying they have raised a new request and will take 15 more days. Iam really having pathetic time
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Devakumar
(@Devakumar2122) reported
@ACTFibernet Hi how does an existing “Loyal” customer get his WiFi router upgraded? Only new customer gets Recent Routers ??