ACT Outage in Beltūr, Bangalore Urban, State of Karnataka

@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it

Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?

@ACTFibernet Our ticket number sr10254429636582. As customer to ACT do we not have right to ask question-"when connection will be restored" answer awaiting from team ACT since 25th March. What a joke of customer care/service by Team ACT! Hope this tweet will wake you up from deep sleep.

@ACTFibernet Team ACT. Do u believe in attending customer complaints? Our IT team has raised ticket on 25th March acct id - 102017338504. No response from customer care. Does anyone at ACT care about customers? Plz respond to 9740809911-Anand.

@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money

@ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

@ACTFibernet No Action taken yet. It is almost 6 days now. Worst customer experience.

@ACTFibernet not sure what’s happening. After the arrival of competition, our connectivity is going down every night at 10 PM and the MTTR is going up. Something’s wrong with your service in Bangalore as this was never the case before. #NoConnectivity even now.

@ACTFibernet Internet, app, chatbot- everything is down!

@ACTFibernet without any connection you people are generating bill and forcing customer to pay the amount

@ACTFibernet Internet is not working from yesterday evening(1st March 5PM) in our society (Saideep hulas). It’s not yet fixed, when I reached out to customer support, I have received an arrogant answer that I have to wait for 24 hours later again 24 hours more. @tv9kannada

@ACTFibernet I gave my number and issue on personal message option around 12.33. Do you respond only to tweets? Until now none has called me.

@ACTFibernet To enable a port activation how much time does it take? Day 1 : customer care execute promises within 24 hrs. Day 2: CC executive says 2 hrs. Day 3: cc executive says within today (only 6 hrs left) Day 4: nthng hppns, I tweet. Are u installing a satellite abv house

@ACTFibernet Internet is not working since yesterday 5:30PM. Please expedite it ASAP. Don’t make your customers beg so much, that’s what constitutes a customer service!!

Hey @ACTFibernet lets speed up the resolution for SR10252274754852. My WFH is getting affected and can’t wait the whole day just to get it fixed. Call up your technician ASAP and consider it as highest priority!!

Hey @ACTFibernet lets speed up the resolution for SR10252274754852. My WFH is getting and can’t wait the whole day just to get it fixed. Call up your technician ASAP and consider it as highest priority!!

@ACTFibernet is the worst ISP in Bangalore. I'm regretting paying upfront for the 6 months plan. Frequent disconnections and the internet connectivity is down for the last 28 hours with no proper resolution or communication of why it is happening #patheticservice

@ACTFibernet I paid my bill on Feb 3rd, yet it's not reflecting and my net isn't working. If I contact the customer care, they say it will take 72 hrs to resolve the issue. This is the second time such a thing is happening. This is pure failure of ur system.

@ACTFibernet I still haven't received any call from your team. I think it is time I cancel the connection. Pathetic service.

@ACTFibernet Worst service. Last 2 days no internet connection..Keep on saying will be resolved end of the day. Please assign ticket to right service team

I wanted to get ACT Fibernet in Delhi because there's almost no other good broadband service in my area, but after looking at all the reviews about the pathetic customer service who doesn't even respond, I changed my decision. Please step up your customer care @ACTFibernet 🙄.

Really Very Worst Experience For A Video Creater On @YouTube When Our @ACTFibernet Connection Not Working Properly & NoBody Solve the issue even after many reminders. Really Needs Improvement in Service Department @ACTFibernet

@ACTFibernet Yes you guys! Will regret for inconvenience, but won't do any solution,

@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.