ACT Outage Report in Bengaluru, Bangalore Urban, State of Karnataka
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If you are having issues, please submit a report below.
The latest reports from users having issues in Bengaluru come from postal codes 562130, 562114, 562123 and 562129.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, State of Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Bengaluru, Bangalore Urban, State of Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, State of Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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SHIVI BHATT
(@shivibhatt) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet my internet is very very slow I am calling to customer care no response .
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Vikram Sadani
(@VikramSadani) reported
from
Bengaluru, State of Karnataka
@ACTFibernet | You Are The Most Incapable & Disastrous Internet Service Provider In India, Since 15 Days I’m Facing Issues & Your Unethical Employees Give Lame Reasons Like Trees, Rains & No Permission For A Junction Box Which Is Hanging From The Past 3 Years !!! SR1027766931362
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harsh mishra
(@mh_harsh) reported
from
PETROL BUNK ORR, State of Karnataka
No internet since last 10 hours, incompetent network #ACTfibernet
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Satya
(@Satya85v) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet FYI my internet connection is down again as expected. Ticket number for this time is SR1027864191042. Pls a humble request asking you fix your issues n provide a stable connection. This is not what I expect to go thru by paying close to 1000rs every month for such service.
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Varun Chandramouli
(@varun_c24) reported
from
PETROL BUNK ORR, State of Karnataka
@abhishekraok @sunku @ACTFibernet I waited for the 24hrs resolution time.. Nothing happened. then it was not possible to get to a human cust rep even after 20-30 times of trying. Sent a email to nodal and the connection was restored in few hrs.
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Ravi Tej
(@rteja007) reported
from
Bengaluru, State of Karnataka
@ACTFibernet internet was down since Friday evening. CS says fibre optic cable was cut, field team is working on it but no assurance given. It's just frustrating if you don't give a deadline to fix the issue. The CS is not good at handling. There is a lot of uncertainty.
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Namo again... :) Namo 2.0
(@krishkgi) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet it's been 4 days since my last tweet and as I said earlier, you do not respond to the customer who has raised a relocation request last week. Even Nodal Officer or the Appellate authority do not respond to email.
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Thiyag Iyer
(@ThiyagIyer) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Still awaiting for the connection to be restored. It’s been down since yesterday and your customer support is helpless. Sent DM too
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AV
(@ananthgv) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I may have to switch my internet connection to competition if you don't have a coal centre which actually picks customer calls. Waited for 10 minutes and nobody is attending
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Anurag Gupta
(@gguptaanurag) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Hey, Internet is down since yesterday. Your support team is also not responsible enough to pick up the call. Please rectify the issue immediately or our societysubscriber will happily move to Hathway. #PoorServices #ACTInternetIsBad
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ayan pramanik
(@ayanpramanikET) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Try and fix it asap, otherwise will have to choose @HathwayBrdband
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I am not sure how you can close a SR without fixing it. Surprisingly the customer care guy has no clue as if they can't read the ticket logs. Why they have to open a new ticket.
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Naveen Kumar
(@its_me_naven) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet @ACTFibernetHYD issue still persist and I am waiting for a call from Ur team from past 72 hours, just to solve a technical issue. @ACTFibernet you cannot sustain in the market with out a proper ground team or a support team, focus on customer satisfaction
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Varun Chandramouli
(@varun_c24) reported
from
PETROL BUNK ORR, State of Karnataka
@abhishekraok @sunku @ACTFibernet Connecting to their customer care has become humanly impossible. Actually the older helpline was much better to connect with a human. This new number calls don't go through and if it does u r in a infinite wait. Send a mail to nodal that helped me when there was outage last week
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Abhishek
(@keshriabhi) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet pathetic service... Logged ticket 2 days back for poor connectivity but u guys are not even responding and just closing the ticket.
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Naveen Kumar
(@its_me_naven) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet @ACTFibernetHYD still waiting for the solution from past 15days
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C.h.ii.r.a.g ♥{♪}'
(@Rass_Malaaiii) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Why cant you stick to your commitments. Either resolve the ACT Fibernet Ticket no:SR1028012009286 by Sunday (30th Jun) or cancel my subscription. Stop cheating people with false promises and commitment. Mr Harish of Customer support is the biggest retard ever.
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AV
(@ananthgv) reported
from
PETROL BUNK ORR, State of Karnataka
Dear @ACTFibernet I may be forced to switch my internet connection to competition if you don't have a call centre which actually picks customer calls. Waited for 10 minutes and nobody is attending.
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Thiyag Iyer
(@ThiyagIyer) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet has been down since morning, other than raising ticket in your app. Why is that your customer is not available through the day. The response from your team is also poor.
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Satya
(@Satya85v) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Your help line number just makes me feel like a fool. All your number does is just keeps the line in waiting for a good 5 to 10mins and then the line get disconnected automatically. So pls don't give or share numbers and mail ID which are of not much use.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Koushik Bhairavi
(@koushi211) reported
@ACTFibernet Yeah it worked for a day.. now it’s not not working again @ACTFibernet
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Srinivas CS
(@seenuapache) reported
@ACTFibernet Still I have not received any communication from your end highly disappointed with your service and support #worstexperience #actfibernet #internetdown
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HocusPocusPizza
(@HocusPocusPiza) reported
@discountsdeck @ACTFibernet If Airtel Fiber services are available there, go for it without any delay. It's the best service I have ever come across. They always provide the same day resolution if possible, if not, next day is guaranteed. We have BSNL, Jio and Airtel available. 90% have Airtel connection.
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Abhishek Pratap Singh
(@Aadavan07) reported
@discountsdeck @ACTFibernet Act is worst company
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Hacktivist
(@hackt1v1st) reported
@ACTFibernet Internet has been down for 18 hours now. Raised ticket 17 hours ago. No response, no contact from your side on that. Can you check this on priority? It's tough during WFH time. I could share the ticket number.
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Layeeque Abdal
(@iamlayeeque) reported
@ACTFibernet @ACTFibernet this persists over a week now, got connectivity for 24 hours and again same problem. This is impacting my productivity. There is no transparency in the service.
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Harvey Specter
(@SpecterHarvey26) reported
@discountsdeck @ACTFibernet Brother, you better switch your isp.. @ACTFibernet has the most pathetic service and support! Even i faced issue for 2 weeks and the issue hasn’t resolved. So I switched my isp now I haven’t faced issue from the past 1.5 years after switching
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San Holo
(@Ineedsomesleep) reported
@ACTFibernet My internet has been down since early morning, I’m not able to get any work done. I have raised a complaint but no response yet. Please check and revert ASAP! Ticket raised SR10266646500034
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சிவபிரசாத்.ஆ
(@cvasachin) reported
@discountsdeck @ACTFibernet The only reason I disconnected act service is because of their pathetic service , bsnl and airtel fiber is way better in chennai
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Sathish
(@SathishCodes) reported
Hey @ACTFibernet, it's been 15 days since I cancelled my new connection request and raised a refund and it's still not resolved. Promising a service, failed to fulfill and refusing to pay the money back is unfair and feels like a scam.