ACT outages and service status in Bengaluru, Karnataka
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 4 outage signals in the last 24 hours around Bengaluru, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 8:34 PM GMT+5:30.
- Internet (74%)
- Wi-fi (19%)
- Total Blackout (7%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 560010 , 562123 and 560001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 9 minutes ago |
|
Bengaluru
|
Internet | 5 hours ago |
|
Bengaluru
|
Total Blackout | 6 hours ago |
|
Bengaluru
|
Internet | 23 hours ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet after purchasing your support and services very fraud and poor
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Vaibhav R.P. (@vaibhavrrp) reported from Bengaluru, Karnataka@ConcordeIndia Alexa will only work if you tie up with a reliable and standard internet service provider. Till then all these claims of smart home are useless. @ACTFibernet @reliancejio
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DG (@deependughosh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet The technician is now here to solve the issue, though the Internet is not working as of now. But concerned people at ACT still haven't replied over my email. Repeated issues from one community over a span of 6 months...who are these sleepy heads?
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D Venkatesh (@dvhubli) reported from Bengaluru, Karnataka@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP
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Nanda Nandan Nanda (@nandannanda01) reported from PETROL BUNK ORR, Karnataka@ACTFibernet forcefully I had to come from office at 5.30 pm as the installation guy mentioned,then they came around 6.30 pm for installation and said that it is not possible for that day,today whole day I didn’t receive any call and when I called they just registered a complaint
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Yuvraj Malik (@elnovw) reported from Narshipur, Karnataka@ACTFibernet my internet is not working. Your app keeps quitting on me. And the customer care numbers of your site don’t work.
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Nikhil Jain (@nikhilchhajar) reported from PETROL BUNK ORR, KarnatakaIt's really a slow service when your tickets take more than 48hrs to just acknowledged and aim to resolve a simple retrieval of monthly bill.s @ACTFibernet
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Harsha Reddy G (@HarshaHarley) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet speed drops down frequently and when raised a ticket the contact person asks us to play YouTube video and check speed test. For that moment it works. Later againthe speeddrops down. It hapend with customersupport executive multiple times. Userid:102656406176
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Ranjeet Kate (@katranjeet) reported from Narshipur, Karnataka@ACTFibernet Despite several people calling from ACT, the WiFi continued to be unavailable. Now 7 hours since my Sat 2:30 pm complaint. Horrible service by @ACTFibernet in Bengaluru
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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Shanker Prasad (@ShankerP9) reported from PETROL BUNK ORR, Karnataka@Airtel_Presence Hello team. Yesterday I fixed my internet issue. I switched to @ACTFibernet Thank you for not able to fix my frequent network disconnect issue for 3 months and no network from hub for last 4 days @airtelindia
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🌶️ (@abeforebae) reported from PETROL BUNK ORR, Karnataka@ACTFibernet need someone from the customer care team to get in touch with me. I am done calling the number you have on Google doesn't work.
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Er. KESHAW SRIVASTAV (@keshaw91) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @FiberAct A/C No : 102589662508 shifted to new location but was never used as your team has never installed router. Now charging huge bill with no accountability Please waive the amount and keep connection on hold when I require the services will call u. @DoT_India
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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subrat tripathy (@subratt739) reported from PETROL BUNK ORR, KarnatakaDear team Do you have any resolution or I will take legal action. @ACTFibernet @consumerforum_ @MIB_India
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ShrayusDesarkar (@SDesarkar) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hey act team really pissed off by your service. I have 2 pending issues which I am not able to resolve after many phone calls.
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Abhinav Kr. Singh (@Abhinovsingh2) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Any update? Internet is not working
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MC Val (@artistvally) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ActfiberC Why you can not resolve a simple issue?
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Ghanshyam (@ghanshyam_in) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet connection is not working at my place.. pls fix it urgently
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Stop being in this business. You are simply incapable of being in this business. Please refund my money with interest and compensation for every day of service outages!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Neel_Gunner (@NeelabjaSinha) reported@ACTFibernet I am unable to follow up via the app or by the customer care number. Please resolve soon.
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Adithi (@adeatii) reported@ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet
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ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported@thatguypraveen @ACTFibernet Heights of irony. Headquartered in Bengaluru but doesn't have customer service state's native/official language. Maybe they learnt from gothilla minister @DrParameshwara that Kannada is not needed in an "international cosmopolitan city" but yeah migrants languages are needed.
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet you guys keep pushing resolution eatimated time SR10280005028034 Can’t attend office meetings because of this Outage for a few hours is understandable but it has been more than a day now Very disappointed Maybe time to finally make the switch
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Harsha_vardhan.exr (@Harshav08181997) reported@ACTFibernet Still no response it’s have been successfully 30 days No response, no update in app, no call, The worst Fibernet in India is @ACTFibernet I already told my friends and family members to cancel the subscription from @ACTFibernet
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Babu (@Babu245489411) reported@ACTFibernet Engineer says “I only do installations,” gives another number—switched off. After multiple follow-ups, still no support. Is this a joke or your actual service model? #ACTFibernet #Poorservice
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DGMCITY BSNLJAIPUR (@dgmcity32689) reported@ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur during HDD work. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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shruti vishnoi (@shrutivish38360) reportedWow, one rain and ACT WiFi vanished since last night. Customer care? Nowhere. Truly world-class service, what a joke! Will I ever get a response from your end in this life? @ACTFibernet @FiberAct
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet @ACTFibernet when you are fixing Internet issues ? What an absolute waste of service you provide .