ACT outages and service status in Bengaluru, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Bengaluru, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 11:01 PM GMT+5:30.
- Internet (75%)
- Wi-fi (17%)
- Total Blackout (8%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 560010 , 562123 and 560001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 3 days ago |
|
Bengaluru
|
Internet | 3 days ago |
|
Bengaluru
|
Total Blackout | 3 days ago |
|
Bengaluru
|
Internet | 4 days ago |
|
Bengaluru
|
Internet | 4 days ago |
|
Bengaluru
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Thammaiah ND (@thammaiah_nd) reported from Bengaluru, Karnataka@ACTFibernet I have problem in internet connection and trying to call your team, not responding as usual. Disappointed with your service, time to switch over to another service provider. My number is 8105787342. Your poor service leaking to loss of my productive work
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Shyam #GouSwarga🇮🇳🕉️ (@Shyamak66) reported from PETROL BUNK ORR, Karnataka@ACTFibernet I got the following email even while the issue remains unresolved. The feedback link also does not work....it says invalid link !! .. 1/2
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Nanda Nandan Nanda (@nandannanda01) reported from PETROL BUNK ORR, Karnataka@ACTFibernet forcefully I had to come from office at 5.30 pm as the installation guy mentioned,then they came around 6.30 pm for installation and said that it is not possible for that day,today whole day I didn’t receive any call and when I called they just registered a complaint
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Dhanagopalan Murugesan (@iamdhanagopalan) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet not working and no resolution from your end!!! Already companies no one is taking care what the hell is going on? Complain number SR10267254311944
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Abhinav Kr. Singh (@Abhinovsingh2) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Any update? Internet is not working
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D Venkatesh (@dvhubli) reported from Bengaluru, Karnataka@ACTFibernet Please don’t look at it. Fix it and do so by 7PM. You are fleecing me with your giga plan and it’s backed by poor service - which is what hurts
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sameer singh (@ssingh0287) reported from PETROL BUNK ORR, Karnataka@ACTFibernet How can u guys sleep over things like net being down. Your guys tell us that some server is down somewhere and they're not sure of recovery. It's been off since yesterday night in yemalur area . All this with wfh. Is it better to choose Airtel again over u guys?
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Prajwal 🛠️ (@prajpawar23) reported from Bengaluru, Karnataka@ACTFibernet I have been waiting for a refund on an installation since 2 weeks now. Raised two tickets but no action was taken and ticket was closed automatically. Even the customer service number is not responsive.
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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Arijit Mukherjee (@Areejit) reported from PETROL BUNK ORR, Karnataka@ACTFibernet any plans of giving proper service to your customers? Your customer care team doesn't understand english, neither they understand the pain faced by customer, spoke to Sapna at cmr care who refused to escalate even! Pathetic service!!! @Consumer2Court @consumersindia
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Uday Kumar M (@M_udaykumar4005) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My issue is not yet resolved, I’m not using your services also. one of the worst service you guys are providing ..! Now I regret for choosing you.
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Kumar Gaurav #GlazersOut (@gauravkumar1508) reported from PETROL BUNK ORR, KarnatakaHi @ACTFibernet , Have faced internet connectivity issues for the past two days. Your field engineer refused to come to fix it. I am left with no choice but to ask you to disconnect the service and request you to process the full refund (I have paid in advance for 6 months)
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet This is all you can do! Own it up and refund the money. Get out of this business…down since early morning and then such lame statements and ETA Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 06-Nov(DD/MM) 13:00 to 16:00. Team ACT
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asha krishanaswamy (@ashabangalore5) reported from Bengaluru, Karnataka@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Never mind. Finaly ACT Engineers are working on my issue. But I would definitely like to talk. Alt No. 9986020444
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Shreyas G Belavadi (@ShreyasGBelavad) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Yes!! There would be multiple factors affecting the speed only for #ACTGiga i have no other internet line/router conflicting with your #Giga connection! So stop these canned response and work on resolution. If the issue was sorted i wouldn't have responded to this!
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Abhimanyu CS (@csabhimanyu) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Who resolved? The resolution is when you either start giving the connection to independent houses or you remove your spider web cables both hasn't happened yet.
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sijo sam (@sijosam07) reported from PETROL BUNK ORR, Karnataka@ACTFibernet is the worst internet service provider last 3 days no internet in kasavanahalli CBS layout
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Imran khan (@Imruhin) reported from Bengaluru, Karnataka@ACTFibernet No contact information for ACT 4K stream support on your IVR or mobile app. Great product, useless service.
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Mohiddin (@GhouseMohid) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet is not working and your app is not working/launching. Please fix .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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MayaRao (@MayaRao) reported@ACTFibernet @methalafan No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Haiku (@riceofsushi) reportedUpdate. Some technician from ACT installed the fiber. After about 10-15 mins, the internet stopped working. Raised a service ticket and waiting since forever. @ACTFibernet
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Arun Suresh (@ArunSure7) reported@ACTFibernet My internet's been playing hide-and-seek for over 8 hours! 👻 My service request (SR10280074743814) is also ghosting me, no updates after 6 hours. Trying to talk to a human through these bots is like navigating a digital graveyard! 💀🤖😤 #ACTFiberdown
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet @exploreIMC Worst service never go for act fiber , they Torcher users cutting the Internet on long holidays and weekdays and they never give the permanent solutions they juts fix the problem only for a day and month
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Darshan G H (@DarshanGH183622) reported@ACTFibernet My Internet is down from yesterday. I raised a ticket yesterday morning and till now there is no resolution, only tickets are being raised and closed at your own convenience. Let me know if I should start looking for other service providers.
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet @ACTFibernet when you are fixing Internet issues ? What an absolute waste of service you provide .
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HariTeja (@hariteja03) reported@ACTFibernet @ACTFibernet why invest on a service with bad support
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet down for 48+ hours and still no resolution. No response from technician, no customer support, nothing. You are telling “back online” — which is completely false. This is unacceptable. Please fix this ASAP or escalate to someone who can actually resolve it.
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suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Facing issue with customer support — calls from my registered number stay on hold indefinitely, while other numbers are asked to call from the registered one and disconnected. Requesting a resolution. CAF number: 102800628671