ACT outages and service status in Bengaluru, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Bengaluru, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 9, 2:45 PM GMT+5:30.
- Internet (70%)
- Wi-fi (22%)
- Total Blackout (7%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562129 , 560001 , 562114 , 560010 and 562123 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 3 hours ago |
|
Bengaluru
|
Wi-fi | 19 hours ago |
|
Bengaluru
|
Wi-fi | 1 day ago |
|
Bengaluru
|
Internet | 2 days ago |
|
Bengaluru
|
Internet | 7 days ago |
|
Bengaluru
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Shubha (@shubhachaturve5) reported from PETROL BUNK ORR, Karnataka@ACTFibernet looking for support No wifi connection
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Vaibhav R.P. (@vaibhavrrp) reported from Bengaluru, Karnataka@ConcordeIndia Alexa will only work if you tie up with a reliable and standard internet service provider. Till then all these claims of smart home are useless. @ACTFibernet @reliancejio
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Raman Vaidyanathan (@RamanVaidy) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Is your internet services down for pin code 560093. No net connectivity for the last one hour. Are you fixing it 🤔
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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Dr ULLHAS GOWDA (@DrUllhas) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hello, internet is down along with the speed now it’s not even opening google! Or ur act portal page! Pls fix it ID -10931386
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Sriram (@Sriram221187) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Pls cancel the order. Excitel has fixed in 2 hours from enquiry to operation.... Kindly dont make false commitment and take order. Its my serious note.
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Pranaya 🇮🇳 (@pranaya_risi) reported from PETROL BUNK ORR, KarnatakaNo internet from @tataplayfiber at Gunjur Area, raised multiple tickets but no solution. TataSky people now says the root cause is @NammaBESCOM work. @ACTFibernet can you increase your chances here ?
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Your ticket SR10266185916434 is tentatively expected to be resolved by 23-Oct (DD/MM) between 16:00 to 19:30. Team ACT - DOWN AGAIN SINCE 11AM today and not fixed
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Abhinav Kr. Singh (@Abhinovsingh2) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Any update? Internet is not working
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Vishnu Prasad Hari (@vishnuprasadh07) reported from PETROL BUNK ORR, KarnatakaOff late Digital service like @ACTFibernet is becoming fraud. My account AC2001304764 is having poor service with no way to get refund. #FraudDigital #Act
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MC Val (@artistvally) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ActfiberC Why you can not resolve a simple issue?
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saravanan (@saravananrapper) reported from PETROL BUNK ORR, KarnatakaYesterday onwards Internet not working @ACTFibernet Please update me
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnataka@ACTFibernet Plz dont send your service engineer to do some temporary patch work.. send some one to discontinue @ACTFibernet services … thank you
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Abhimanyu CS (@csabhimanyu) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Who resolved? The resolution is when you either start giving the connection to independent houses or you remove your spider web cables both hasn't happened yet.
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ರವಿ ಶ್ರೀನಿವಾಸ (@RaviSrinivasa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnataka@ACTFibernet my complaint SR10265551744249 hs been unsolved fr 2 days. hs ur company been shut down?? If ur ignorant or arrogant abt my complaint either way u dont deserve 2 provide service to me. I hv tolerated u fr 8 yrs. Sunday i am at home.send sum1 2 disconnect my services
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Thammaiah ND (@thammaiah_nd) reported from Bengaluru, Karnataka@ACTFibernet Pls ask your team to respond as we depends on the net and your team is not responding even after raising a complaint. Some pending work need to be completed in my new location and your team is not responding
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Your team is so ******* incorrigible they closed the ticket without restoring the service.
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Never mind. Finaly ACT Engineers are working on my issue. But I would definitely like to talk. Alt No. 9986020444
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Thammaiah ND (@thammaiah_nd) reported from Bengaluru, Karnataka@ACTFibernet Team is not doing anything sir. Actions speaks, not just words here in twitter. So I need swift action in this. I have raised complaint also to address my issues in new location earlier also, but no respond, it’s a time to shift to other service provider
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Poornima menon (@Poornimamenon10) reported@ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.
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⛰️ King_Of_No_Hill ⛰️ (@someshj1577) reported@ACTFibernet athe network and broadband in my area has been extremely troublesome over the past week with frequent drops. Your customer service is also not available. I've been a customer for many years and I am now dissatisfied with your service
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Need a urgent solution due to delay my account will be disconnected seens 8 days I am unable to solve my problem
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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Aman Kumar 🇮🇳🌿 (@amankumar43r) reported@ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No one reached out even today - worst service honestly!
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet very lousy service. Would never ever recommend to my worst enemies also.
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Maniveer Baradi (@ManiveerBaradi) reported@ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!