ACT Outage Report in Bengaluru, Bangalore Urban, State of Karnataka
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The latest reports from users having issues in Bengaluru come from postal codes 562130 and 562129.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Bengaluru, State of Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Bengaluru, Bangalore Urban, State of Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, State of Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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harsh mishra
(@mh_harsh) reported
from
PETROL BUNK ORR, State of Karnataka
No internet since last 10 hours, incompetent network #ACTfibernet
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ayan pramanik
(@ayanpramanikET) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Try and fix it asap, otherwise will have to choose @HathwayBrdband
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Thiyag Iyer
(@ThiyagIyer) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Still awaiting for the connection to be restored. It’s been down since yesterday and your customer support is helpless. Sent DM too
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I am not sure how you can close a SR without fixing it. Surprisingly the customer care guy has no clue as if they can't read the ticket logs. Why they have to open a new ticket.
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SHIVI BHATT
(@shivibhatt) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet my internet is very very slow I am calling to customer care no response .
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Naveen Kumar
(@its_me_naven) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet @ACTFibernetHYD still waiting for the solution from past 15days
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Varun Chandramouli
(@varun_c24) reported
from
PETROL BUNK ORR, State of Karnataka
@abhishekraok @sunku @ACTFibernet Connecting to their customer care has become humanly impossible. Actually the older helpline was much better to connect with a human. This new number calls don't go through and if it does u r in a infinite wait. Send a mail to nodal that helped me when there was outage last week
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Ravi Tej
(@rteja007) reported
from
Bengaluru, State of Karnataka
@ACTFibernet internet was down since Friday evening. CS says fibre optic cable was cut, field team is working on it but no assurance given. It's just frustrating if you don't give a deadline to fix the issue. The CS is not good at handling. There is a lot of uncertainty.
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Varun Chandramouli
(@varun_c24) reported
from
PETROL BUNK ORR, State of Karnataka
@abhishekraok @sunku @ACTFibernet I waited for the 24hrs resolution time.. Nothing happened. then it was not possible to get to a human cust rep even after 20-30 times of trying. Sent a email to nodal and the connection was restored in few hrs.
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AV
(@ananthgv) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I may have to switch my internet connection to competition if you don't have a coal centre which actually picks customer calls. Waited for 10 minutes and nobody is attending
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Thiyag Iyer
(@ThiyagIyer) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Internet has been down since morning, other than raising ticket in your app. Why is that your customer is not available through the day. The response from your team is also poor.
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Naveen Kumar
(@its_me_naven) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet @ACTFibernetHYD issue still persist and I am waiting for a call from Ur team from past 72 hours, just to solve a technical issue. @ACTFibernet you cannot sustain in the market with out a proper ground team or a support team, focus on customer satisfaction
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Anurag Gupta
(@gguptaanurag) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Hey, Internet is down since yesterday. Your support team is also not responsible enough to pick up the call. Please rectify the issue immediately or our societysubscriber will happily move to Hathway. #PoorServices #ACTInternetIsBad
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AV
(@ananthgv) reported
from
PETROL BUNK ORR, State of Karnataka
Dear @ACTFibernet I may be forced to switch my internet connection to competition if you don't have a call centre which actually picks customer calls. Waited for 10 minutes and nobody is attending.
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Abhishek
(@keshriabhi) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet pathetic service... Logged ticket 2 days back for poor connectivity but u guys are not even responding and just closing the ticket.
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C.h.ii.r.a.g ♥{♪}'
(@Rass_Malaaiii) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Why cant you stick to your commitments. Either resolve the ACT Fibernet Ticket no:SR1028012009286 by Sunday (30th Jun) or cancel my subscription. Stop cheating people with false promises and commitment. Mr Harish of Customer support is the biggest retard ever.
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Namo again... :) Namo 2.0
(@krishkgi) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet it's been 4 days since my last tweet and as I said earlier, you do not respond to the customer who has raised a relocation request last week. Even Nodal Officer or the Appellate authority do not respond to email.
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Satya
(@Satya85v) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet FYI my internet connection is down again as expected. Ticket number for this time is SR1027864191042. Pls a humble request asking you fix your issues n provide a stable connection. This is not what I expect to go thru by paying close to 1000rs every month for such service.
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Vikram Sadani
(@VikramSadani) reported
from
Bengaluru, State of Karnataka
@ACTFibernet | You Are The Most Incapable & Disastrous Internet Service Provider In India, Since 15 Days I’m Facing Issues & Your Unethical Employees Give Lame Reasons Like Trees, Rains & No Permission For A Junction Box Which Is Hanging From The Past 3 Years !!! SR1027766931362
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Satya
(@Satya85v) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Your help line number just makes me feel like a fool. All your number does is just keeps the line in waiting for a good 5 to 10mins and then the line get disconnected automatically. So pls don't give or share numbers and mail ID which are of not much use.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pradeep ch
(@pradeepch180) reported
@ACTFibernet Dear Customer, due to technical issues your appointment has been rescheduled.Revised ETR is 2pm-7pm on 08 Feb. Team ACT Not sure what kind of resolution you are providing. Will you need one week for relocation..? @ACTFibernet @ACTFibernetHYD
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Ramkumar
(@RamkumarP_S) reported
@ACTFibernet I escalated this to your Nodal officer as no action was taken on this issue
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Vikrenth
(@vikrenth) reported
@ACTFibernet had prepaid connection, left the country in December, still getting bills for Jan & Feb, have been following up for a month now no resolution , I’m wondering how long this is going to continue and what is the end to it, very poor.
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Sangit Banik
(@sangitbanik) reported
@ACTFibernet what is the status of my ticket SR10266972598904. The internet connection was supposed to be restored today at 12 pm, but still now it is not resolved. Very bad service. Utterly disappointed.
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Ayan 🇮🇳
(@ayankd10) reported
@ACTFibernet Internet is not working since the last 4 hours. First customer care told me it will be fixed in 3 hours, now saying it will be fixed tomorrow. ACT is such a fraud company. Ticket no: SR10266978439424 @TRAI
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SANKARA (சங்கர...)
(@Sivasankaramuni) reported
@ACTFibernet @bada_paww SR10866964956594 This is the service complaint number. 4 days to address is worst of its kind by a service provider.. So pathetic.
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Atul K
(@Atul_kul) reported
@ACTFibernet Yes it’s resolved however poor experience will stay forever!
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nadia al farah
(@nadiaalfarah1) reported
@ACTFibernet pethitec service, sales agent was after us to make payment, once payment is done not picking call to install. Account number 102669523937.
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krishna chandaka
(@kmnaidu) reported
@ACTFibernet pls call me, I'm not getting help to subscribe to Netflix with my act fibernet account. #Hyderabad
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Raghuveer Koppala
(@k_raghuveer007) reported
@ACTFibernet - SR11166949343044 has not been addressed from Jan 31st. Worst service.