ACT outages and service status in Bengaluru, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 3 outage signals in the last 24 hours around Bengaluru, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 14, 8:42 PM GMT+5:30.
- Internet (63%)
- Wi-fi (28%)
- E-mail (3%)
- TV (3%)
- Total Blackout (2%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 562129 and 562123 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 16 hours ago |
|
Bengaluru
|
Internet | 18 hours ago |
|
Bengaluru
|
Internet | 20 hours ago |
|
Bengaluru
|
Wi-fi | 1 day ago |
|
Bengaluru
|
Internet | 3 days ago |
|
Bengaluru
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Nikhil Jain (@nikhilchhajar) reported from PETROL BUNK ORR, KarnatakaIt's really a slow service when your tickets take more than 48hrs to just acknowledged and aim to resolve a simple retrieval of monthly bill.s @ACTFibernet
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Uday Kumar M (@M_udaykumar4005) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My issue is not yet resolved, I’m not using your services also. one of the worst service you guys are providing ..! Now I regret for choosing you.
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Prajwal 🛠️ (@prajpawar23) reported from Bengaluru, Karnataka@ACTFibernet I have been waiting for a refund on an installation since 2 weeks now. Raised two tickets but no action was taken and ticket was closed automatically. Even the customer service number is not responsive.
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Samrat Saha (@samraatsaha) reported from PETROL BUNK ORR, Karnataka@ACTFibernet last 3-4 days act is keep unstable at evening time, if it continues i beleive i have to disconnect ur service
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Thammaiah ND (@thammaiah_nd) reported from Bengaluru, Karnataka@ACTFibernet Team is not doing anything sir. Actions speaks, not just words here in twitter. So I need swift action in this. I have raised complaint also to address my issues in new location earlier also, but no respond, it’s a time to shift to other service provider
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Abhimanyu CS (@csabhimanyu) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Who resolved? The resolution is when you either start giving the connection to independent houses or you remove your spider web cables both hasn't happened yet.
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Shubha (@shubhachaturve5) reported from PETROL BUNK ORR, Karnataka@ACTFibernet looking for support No wifi connection
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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arun kumar (@arunsreerama) reported from PETROL BUNK ORR, Karnataka@ACTFibernet how can your call centre guy can disconnect the call for selecting language Kannada. Don't be so rude with customer. Your mobile app is too heavy in size and very much not user friendly.
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet after purchasing your support and services very fraud and poor
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sijo sam (@sijosam07) reported from PETROL BUNK ORR, Karnataka@ACTFibernet is the worst internet service provider last 3 days no internet in kasavanahalli CBS layout
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ganesh rout (@ganeshkrout) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Already contacted your support team they suggested me to follow this.. I don't have any options.. Need to switch provider..
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Mohiddin (@GhouseMohid) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet is not working and your app is not working/launching. Please fix .
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Dr ULLHAS GOWDA (@DrUllhas) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hello my internet is not working , user I’d is 10931386
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Deekshith Settipalli (@deekshit_reddy) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Do you really care about customer time and confidence, yesterday i got call saying 1000 gb will be given by end of the day . Didnt yesterday completed already for you?? #sick #poorservice @TRAI
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnatakaworst broad band service provider is @ACTFibernet in Bangalore.Half the month services r either down, Slow. Slower, Slowest. spend more time waiting and getting it fixed.if they can’t provide services just 7 kms from #VidhanSoudha you can imagine their pathetic services elsewhere
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UTTAM SONI (@UttamSoni_) reported from PETROL BUNK ORR, Karnataka@ACTFibernet please upgrade your services, internet not working in kudlu harlur area from last 12hrs and no action/communication till now. Why pay for premium if you don’t deserve. #timetoswitch #worstcostumercare #airtel
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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ರವಿ ಶ್ರೀನಿವಾಸ (@RaviSrinivasa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kamalraj (@kamalclassic1) reported@ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr
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BVasuB (@BVasuB1) reported@ACTFibernet Overall service and the response from your team is pathetic.
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Kannan (@saffronisgood) reported@ACTFibernet It’s done and resolved for now. Constant follow up 48 hours from customer, for after sales service call which is prepaid 6 months in advance? No customer service contact point,one app, that doesn’t help in resolving actual human problems. Internet is lifeline to survive. Pls.
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ajay kumar (@ajjukumarcse) reported@ACTFibernet 1/2 @ACTFibernet Ticket #SR10780641795744 was raised because my internet has been constantly dropping throughout the day, severely impacting my work. A technician assured me the issue would be fixed, but the experience has only become more frustrating.
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GA (@rashtrawadime) reported@ACTFibernet It is more than 12 hours since internet is not working, do you think this should be acceptable
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Kailash Kumar (@kailashk28) reportedAt this point, @ACTfibernet should change its name because there is absolutely no "ACT" happening. Internet goes down constantly, and waiting 30 mins on hold for support is a joke. Can I get a refund for the hours spent listening to your hold music? 🙄
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RamaKrishna Vadlamudi, CFA (@vrk100) reported@ACTFibernet @ACTFibernetHYD Act Fibernet account 1xxxxxx9 of xxx Broadband is not working for the past 7 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: xxxxx16. Poor service... 👎👎👎
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PrakyDOTin (@Prakydotin) reportedThe issue is still not resolved. Kindly reopen my Disconnection request ticket. Inefficient technicians and staffs in @ACTFibernet
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Vivek (@vavaki) reported@ACTFibernet my Internet connecting is not working since a week. Raised complaint multiple times, no response yet
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Rvsk⁷²💫 (@vskumar1972) reported@ACTFibernet Is service support available in ACT? Till date no one has come to rectify the issue.