ACT outages and service status in Bengaluru, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 3 outage signals in the last 24 hours around Bengaluru, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 8, 11:09 PM GMT+5:30.
- Internet (76%)
- Wi-fi (23%)
- Total Blackout (1%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 562123 , 562129 , 560001 and 560010 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 18 hours ago |
|
Bengaluru
|
Internet | 18 hours ago |
|
Bengaluru
|
Internet | 23 hours ago |
|
Bengaluru
|
Wi-fi | 1 day ago |
|
Bengaluru
|
Internet | 2 days ago |
|
Bengaluru
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Shanth Kumar (@Shanth__kumar) reported from Bengaluru, Karnataka@ACTFibernet Internet is down in Bangalore. Spend some money on maintenance either than spending on marketing.
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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Shreyas G Belavadi (@ShreyasGBelavad) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Yes!! There would be multiple factors affecting the speed only for #ACTGiga i have no other internet line/router conflicting with your #Giga connection! So stop these canned response and work on resolution. If the issue was sorted i wouldn't have responded to this!
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Hariprasad R (@HariprasadR07) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Yes. Thanks for resolution. But I believe that could have been fixed earlier prior to my escalations , without loosing my time and peace of mind…🙏🏽
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Ankit Goyal (@GoyalAnkit4) reported from PETROL BUNK ORR, Karnataka@ACTFibernet no internet connectivity since morning 8am. Ticket raise already. Please resolve the issue asap. Your ACT Fibernet Ticket no: SR10265791212254 has been registered. Our team will ensure fastest possible action
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saravanan (@saravananrapper) reported from PETROL BUNK ORR, KarnatakaYesterday onwards Internet not working @ACTFibernet Please update me
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Never mind. Finaly ACT Engineers are working on my issue. But I would definitely like to talk. Alt No. 9986020444
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Kamal Kant Joshi (@joshi_kant) reported from Bengaluru, Karnataka@ACTFibernet Ticket number 10266272722474/ problemnot resolved. No fresh update from you Time line has expired more than 12 hours ago.Yr last message:Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 06-Nov(DD/MM) 19:30 to 21:00. Team ACT
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Dr ULLHAS GOWDA (@DrUllhas) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hello guys my internet is not working, I can’t even browse google so pls reply me in my DM so that I can give you my connection details
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet They are not! You people are so useless! Check how many times your services goes down in a month. Wind up and leave this business
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UTTAM SONI (@UttamSoni_) reported from PETROL BUNK ORR, Karnataka@ACTFibernet please upgrade your services, internet not working in kudlu harlur area from last 12hrs and no action/communication till now. Why pay for premium if you don’t deserve. #timetoswitch #worstcostumercare #airtel
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Stop being in this business. You are simply incapable of being in this business. Please refund my money with interest and compensation for every day of service outages!
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Thammaiah ND (@thammaiah_nd) reported from Bengaluru, Karnataka@ACTFibernet I have problem in internet connection and trying to call your team, not responding as usual. Disappointed with your service, time to switch over to another service provider. My number is 8105787342. Your poor service leaking to loss of my productive work
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Your ticket SR10266185916434 is tentatively expected to be resolved by 23-Oct (DD/MM) between 16:00 to 19:30. Team ACT - DOWN AGAIN SINCE 11AM today and not fixed
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Uday Kumar M (@M_udaykumar4005) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My issue is not yet resolved, I’m not using your services also. one of the worst service you guys are providing ..! Now I regret for choosing you.
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Abhimanyu CS (@csabhimanyu) reported from PETROL BUNK ORR, Karnataka@ACTFibernet 9538879683 Bharat Liers for Act he has entire collection of Lalbagh garden which he will keep on people's ear. They need our layout to give connection for apartment but no support for residents of the layout. Another 6366827078 SaiRamachandra he has got cubbon park. Anjnanapura B
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Hyper-Lethargic (@lloydjude) reported from Bengaluru, Karnataka@ACTFibernet every time Power goes off in our Apartment the Internet connection is disrupted. This has been going on for 4 days and your technicians have no solution. Pls do the needful Ticket no: SR10265850563774. Very disappointed with the level of response
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Y S N Sastry 🕉🇮🇳 (@yadavillisastry) reported from PETROL BUNK ORR, Karnataka@ACTFibernet any issues with the network in Kundalahalli Varthur main road Bangalore. Network is down fully for the last 1 hour
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Keshab Mandal (@KeshabM50644245) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.
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asha krishanaswamy (@ashabangalore5) reported from Bengaluru, Karnataka@ACTFibernet ACT IN BLORE...WILSON GARDEN...HAVE YIU CLOSED THE SERVICE? FROM 10.30 AM TILL 9 PM NOT RESTORED. BAD. NO ONE CALLS ALSO TO FIND THE RESIDENTS PROBLEMS. WILSON MANOR APAPRTMENT.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?
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🦅 (@KautilyaTweetz) reportedMonth lo 5-6 issues Until I force the technician nothing gets solved on raising the ticket. Day by day it's getting worse @ACTFibernet @ACTFibernetHYD
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ThinkWithPrashant (@Pro_ShantTweets) reported@ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.
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Karthik (@KarthikeyanS01) reported@ACTFibernet Sent a DM and shared the account number. Sent an email too but no response. Worst service…
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Sateesh G Chelikani (@equityTurtle) reported@JioCare had a pathetic experience on your toll free number. 3 calls in last 2 weeks and the issue is unresolved. After explaining your executive says connection to next level and the next level never picks up and call gets disconnected. Today after another similar experience wrote and email with all details. Hoping to see it gets resolved or have to part ways to @Airtel_Services or @ACTFibernet for your unethical practices and bad customer servcice.
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Manish Kumar (@Jadeja_manish25) reportedI'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet
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GS Viswanathan (@gs_viswanathan) reported@ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider
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Gaurav Sachdev (@gauravsachdev79) reported@ACTFibernet you **** app doesnt work. I used to 5900 every 6 months for internet plan. Now it says 7300 as due. Kindly solve your **** app bugs im not even able to connect to agent there. Clarify about this bill or i will have to file a complaint in consumer court. 101439329428
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Rajat (@rajatshah2006) reported@ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support