ACT outages and service status in Bengaluru, Karnataka

Problems in the last 24 hours in Bengaluru, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Bengaluru, Karnataka

The most recent ACT outage reports came from the following cities: Bengaluru.

City	Problem Type	Report Time
Bengaluru	Internet	20 hours ago
Bengaluru	Internet	3 days ago
Bengaluru	Internet	4 days ago
Bengaluru	Wi-fi	5 days ago
Bengaluru	Internet	8 days ago
Bengaluru	Wi-fi	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Bengaluru, Karnataka

Latest outage, problems and issue reports in Bengaluru and nearby locations:

• 
  Amit Maheshwari (@aoneamit) reported 42 seconds ago from PETROL BUNK ORR, Karnataka

  @ACTFibernet I have been facing internet connectivity issues since yesterday night. I raised SR10260167990072 in the morning. Still waiting to hear from ACT. In one month since joining, I have raised connectivity complaints many times. Let me raise police complaint.

• 
  Sona Roy (@ShonanrRoy) reported 2 minutes ago from PETROL BUNK ORR, Karnataka

  @ACTFibernet @ACT Please assist me why have u added an extra charge for the wi fi this month without any explanation???? I was paying 837 every month but for this month its more and there is no help from customer service it's been 48 hrs I created a ticket..pls help and call me

• 
  Shankar (@Shankar311292) reported 2 minutes ago from Bengaluru, Karnataka

  @ACTFibernet Yet another pathetic service exhibition from you.. Just after raising complaint few weeks back again we face slow Internet, buffering YouTube videos. Really couldn't tolerate the service interruption again and again and keep logging complaints Acc:102516514753

• 
  Shankar (@Shankar311292) reported 3 minutes ago from Bengaluru, Karnataka

  Hi @ACTFibernet, I wish to surrender my acc :102516514753. Totally disappointed with your service. I demand refund ASAP. No router taken 🙄, pls get me out of your service. I blame your service team at Amruthnagar for this decision.

• 
  IndianByHeart (@krishnasinghani) reported 4 minutes ago from Bengaluru, Karnataka

  How can @ACTFibernet be so arrogant; they are least bothered even to respond to complaints; switching to another service provider; bye bye @ACTFibernet #ByeByeActFibermet

• 
  Vishnu Kuvakkattil (@VKuvakkattil) reported 5 minutes ago from PETROL BUNK ORR, Karnataka

  I have taken a ACT FIBERNET connection on Saturday and asked to give urgent connection on same day or next day because we 4 people working from home now it's Tuesday this guys are not picking my phone pathetic service from ACT FIBERNET .@ActfiberC @ACTFibernet @ACTFibernetHYD

• 
  Aleem Pasha (@AleemPa22429957) reported 10 minutes ago from PETROL BUNK ORR, Karnataka

  Hey @ACTFibernet I have been complaining about the Internet connection problem from last 3 days. Every time whenever we call your support service team take our complaint and assure that they will arrange a call back from the technical team but they won't.

• 
  Aleem Pasha (@AleemPa22429957) reported 14 minutes ago from PETROL BUNK ORR, Karnataka

  Really disappointed customer service from @ACTFibernet. These type of service makes customers to think lot of times to get your connections.

• 
  Sona Roy (@ShonanrRoy) reported 17 minutes ago from PETROL BUNK ORR, Karnataka

  @ACTFibernet @binidh Hello pls fix my issue I have been sending n number of emails and I have even tweeted but no response u guys have charged me extra why

• 
  IndianByHeart (@krishnasinghani) reported 19 minutes ago from Bengaluru, Karnataka

  @ACTFibernet u have charged me late payment charges; when your internet did not work for 2 days and there was no resolution where were you; I had notified you that will not pay bill unless issue is resolved; so the late payment charges are unwarranted; pls reverse this

• 
  thrishul (@thrishul) reported 21 minutes ago from Bengaluru, Karnataka

  @ACTFibernet broadband not coming please help🥴

• 
  prakash KARADI (@PrakashSKaradi) reported 25 minutes ago from Bengaluru, Karnataka

  @ACTFibernet billing team executive Mr.Karthik attended to address my issue but the ACTFibernet customer service team is worst in handling the situation... They are not trained to solve the issue.. He is openly treating me that he will disconnect the internet service.

• 
  Kabeer Shetty (@hookitoe) reported 25 minutes ago from Bengaluru, Karnataka

  @ACTFibernet you guys call and then hang up just to say you called?? Please do call back immediately!

• 
  Kabeer Shetty (@hookitoe) reported 30 minutes ago from Bengaluru, Karnataka

  @ACTFibernet the worst Internet connection, they just take your money and do not provide any service!! I have been trying to get through to someone to speak to for over 3 months and go no reply

• 
  Neel Padmanabhan (@maheshneel) reported 31 minutes ago from Bengaluru, Karnataka

  @ACTFibernet we have outages happening on a daily basis now . Last 3 days continuously and there is solution from your side .

• 
  Jason Johns (@jasonjohns53) reported 34 minutes ago from PETROL BUNK ORR, Karnataka

  ACT's technical guy has not contacted me yet. Had to cancel 4 plans because of just one installation process for Internet. Waited more than 6 hours from the time ACT promised me for installation. #worst #service #actfibernet @ACTFibernet

• 
  Mohammad Umar Khan (@md_umarkhan86) reported 39 minutes ago from Chandapura, Karnataka

  @ACTFibernet Great service by act team I raised a ticket for internet issue no call no message complaint closed I am very delighted to see such a great service thanks a lot ACT fibernet.

• 
  Jason Johns (@jasonjohns53) reported 44 minutes ago from PETROL BUNK ORR, Karnataka

  @ACTFibernet I've tried calling the ACT service provider here in Koramangala through my two different numbers via network and whatsapp. He is just not picking up my calls. What a legendary service. Thank you for destroying first day in my new apartment.

• 
  Vijay shetty (@vijayashri68) reported 51 minutes ago from Bengaluru, Karnataka

  @ACTFibernet sorry to say that, very poor service experienced. Last 24 hrs no body attended the network issue. Called at least 20 calls to customer care. These kind of pathetic service we never thought of. Shame on you.

• 
  Sona Roy (@ShonanrRoy) reported 54 minutes ago from PETROL BUNK ORR, Karnataka

  @binidh @ACTFibernet Yes u r right they don't respond to a ticket worst experience ever

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rohit Rawat (@rohit11rawat) reported 4 minutes ago

  @ACTFibernet @MinisterKTR @KTRoffice Need someone who will not just understand my concern but also solve it. Your care team is so understaffed and underqualified that they don't even listen to the issue. Clearly you are cheating your consumers. #ShameOnYou

• 
  Poonam Ahuja (@PoonamA91049312) reported 6 minutes ago

  @ACTFibernet worst service

• 
  Mohan Kumar K (@virugaimohan) reported 8 minutes ago

  @ACTFibernet What testing team is doing? Won't you properly test the mobile app before release? In Payment History, I couldn't able to click one of the dropdowns under (Show Payment History From:) Useless crap app.

• 
  Sridhar Reddy Chada (@SridharReddyC16) reported 9 minutes ago

  @ACTFibernet claim we give the best service to our customers/patrons. I feel they provide the worst service. Since 3 days there is connectivity issue which hasn't been resolved. Acc No.101014***289

• 
  Shaikmohammedakbar1@gmail.com (@Shaikmo78230836) reported 13 minutes ago

  @ACTFibernet Dear team I am facing problem since 14 days I got a call from your excutive Naresh from Banjara Hills he is retention excutive he said to pay 1500 u will get1000gb75mbs for three months now in my account showing balance 1008 rs due and I m calling customer service

• 
  Vishnu (@bootvm) reported 14 minutes ago

  @ACTFibernet Connection speed is going on and off. Not idle to use internet. Please investigate and solve the issue.

• 
  Prithvi (@PdvPrithvi) reported 15 minutes ago

  @ACTFibernet Your service is pathetic! The internet’s down for 2 days and I couldn’t work.If you can’t fix the issue in said time, don’t mention it in the first place.I’ve been forced to take leave because of your false assurance.

• 
  ..... (@horatuhode) reported 17 minutes ago

  @Kiranb1t @ACTFibernet Munche ittu.. chennagittu but had to let go of it over box issue.. so going back

• 
  vamshi krishna (@Vamshikrisha_G) reported 18 minutes ago

  @ACTFibernet I had raised my concern on 18th Apr till now the issue not resolved today I have received an email stating that your account will be suspended. If I call to customer care they will say we have escalated and you will get a call back in 4 hrs but now 4 weeks completed

• 
  Dr Balaji M (@Balaji0405) reported 24 minutes ago

  @ACTFibernet My user ID 102418330969 from Bengaluru. When we loose connectivity due to your fault why don't you automatically extend the date of subscription, is your rules not allowing for it. Soon after the subscription ends you know to disconnect, but don't know to fix any issues.👏👏👏👏