ACT Outage Report in Bengaluru, Bangalore Urban, State of Karnataka
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If you are having issues, please submit a report below.
The latest reports from users having issues in Bengaluru come from postal codes 562130 and 560010.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, State of Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Bengaluru, Bangalore Urban, State of Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, State of Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Jithin_86
(@86Jithin) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Dear Act team! I have tried all the available phone number and none of them works. Can you please provide a valid contact number so that I can ask someone to look into my internet issue. There is no internet from past 2 days I have also raised a complaint on the app.
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Ajay S Nair
(@life_on_2wheel) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Thanks for the "quick" reply..... finally after 10 days of internet i was finally able to get hold of someone who can help.
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manojphilip
(@manojphilip4u) reported
from
PETROL BUNK ORR, State of Karnataka
I have availed 6 months plan. As I shift my home ,I had requested to transfer my net connection, no updates about the service request.Good to say more than 50 people uses ACT fibernet in my flat.Request Ticket No:SR10240962051523.#ACTFibernet resolve it ASAP.
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Aayush Jain
(@eraayushj) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet No it's not... it stopped working again today... I don't know why you don't take any serious actions when you are having so many problems in a specific area..
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Jyoti Ranjan Behera
(@TweetJRB) reported
from
Bengaluru, State of Karnataka
Dear @ACTFibernet, there is no internet connection since 10 days. 01.06.2020 was the last day i had used your services. Twice I was assured that the issue would be resolved within 24hrs, but # SR 10240638838682 pending since 10 days. Didn’t know your services are pathetic.
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shekar
(@shekartheboss) reported
from
Bengaluru, State of Karnataka
@DoT_India Internet connection is not working from past 12 days now and there is no response from @ACTFibernet !!! Even after mentioning I am working from home, the work is not prioritised and not even a single call I got from technician till date!!
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Adarsh Kumar
(@AkNimo31032020) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet this is really testing patience. Even though they promise to fix the set within 3 days .... It's more than a week after making the payment and they still are just postponing the time. Need my money back. Enough of this nonsence. Worst service ever.
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Jyoti Ranjan Behera
(@TweetJRB) reported
from
Bengaluru, State of Karnataka
@plabanpriyadars @ACTFibernet Brother @plabanpriyadars they have the worst customer service. Internet is down since 10 days. They dont resolve complaints from customer, rather they assure you with false promises that it will be restored within 24-48 hrs.
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Amar Bysani
(@Amar_Bysani) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Hello, we paid for new connection on 28th May. No connection/information on this whatsoever. Your agent Krishna - 9019105784 is ignoring all our calls and making it very stressful for us. This was for online classes. SOS HELP Connection - 9591293031
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Sree Hari K
(@sreekprince) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I am unable to use internet past two days and no resolution is make for my ticket which I have raised. As I'm working from home it's hard without internet... Kindly help me out.!!!!!
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Surendra
(@Surendr33898285) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Dear Team Act, After 24 Hours there is no solution, Getting huge problem please solve the internet problem.
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Kilo Kilo!
(@karthikbarad) reported
from
Bengaluru, State of Karnataka
@ACTFibernet You are the worst ISP in town & Worst customer support. My issue isn't resolved even after raising a complaint. DM me and get my issue resolved
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shubhankar banthala
(@shubhankar_bj) reported
from
Bengaluru, State of Karnataka
@ACTFibernet It's been 5 days and I haven't heard anything from @ACTFibernet. Worst and Pathetic service.@Ookla @Speedtest Please rethink before you certify ISPs. ACT is not reliable and consistent. #ACT_EK_DOKHA_HAI
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Ayyappadas Nayar
(@Floyd_2386) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Worst service
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Jojy Joseph
(@Jojyranju) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet have an ACT internet connection, why is the Servixe request being closed with out resolution, SR 10241004183712
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Vivekananda
(@vivekele) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @DoT_India @TRAI Request you act as responsible service provider and clear all backlog refunds as a hassle free process. It's really painful to daily following up with your ujedicated customer support executive(2/2)
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Anand Rajendran
(@AOLAnand) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet My network is down from last few days.Any amount of calls to call center is not helping to solve the issue.can u do it today.I have so many zoom calls everyday and all my schedule is going hapazard.
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Deepashree
(@Deepash96916581) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @TRAI I am writing this with utmost disappointment that we have faced the worst customer service from ACT. We have no internet connectivity for the past 3 days and we have recieved zero updates on the progress. No responses to mails or complaint tickets or calls.
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Jojy Joseph
(@Jojyranju) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet why are Service tickets being closed without resolution. SR 10241004183712 not resolved.
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Amar Bysani
(@Amar_Bysani) reported
from
Bengaluru, State of Karnataka
@ACTFibernet either get the connection up tomorrow or cancel it & refund our money. This defeats the purpose of getting the connection. Your agent Krishna is useless & should be fired for this.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Bansal
(@RahulBansal89) reported
@ACTFibernet Your customer service keeps closing the service request again and again. Looks like they are not even interested in installing the router and just wanted to sell a more expensive plan. Very disappointed.
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Jinendra Kothari
(@Jinukothari2) reported
@ACTFibernet Hi need to talk a customer care ASAP. Unable to reach via the customer care number.
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Arvind Reddy
(@Areddy207) reported
Wrost service provider @ACTFibernetHYD @ACTFibernet when you guys can’t solve an issue within 36hours….
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Sanjay Bose
(@Bosevit) reported
@ACTFibernet very very poor customer service, for the past 2 days i'm facing internet issues. Even after raising a ticket no proper attention is given by the technicians & No Man Power nothing. please revamp your customer service support team. Ticket ID : SR10376193047104
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Hunaidkhan Pathan
(@HUNAIDKHAN) reported
22 days to just change a plan and a router? Seriously, @ACTFibernet ? In a digital world where things happen in minutes, your service is stuck in the stone age. Shamefully slow, zero accountability. Is this what you call customer service? #ACTFibernet
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radha krishna
(@Hard_One03) reported
@ACTFibernet @ACTFibernet What’s lacking is accountability and proper support. Please take full responsibility and deliver the quality service customers are promised and paying for.
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Sudar.NIT
(@sudban1998) reported
@ACTFibernet please see DM for service issue
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Purnita Garg
(@Purnita_co) reported
@ACTFibernet SR11876193657254 internet not working. Pls fix it asap.
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Rahul Bansal
(@RahulBansal89) reported
@ACTFibernet I upgraded to Mesh network plan and your customer care executive told me that router will be installed within 48 hours. But even after 5 days it has not been installed. Please resolve this.
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Vikas
(@coolshah4) reported
@ACTFibernet But you tell me. How my smart tv and desktop will run without internet???? Tell me solution and importantly it's postpaid connection so you will charge this non working internet data on my bill aswell. So???????