ACT outages and service status in Bengaluru, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Bengaluru, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 21, 7:36 PM GMT+5:30.
- Internet (82%)
- Wi-fi (18%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 562123 and 562129 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at ACT
ACT is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 16 hours ago |
|
Bengaluru
|
Internet | 7 days ago |
|
Bengaluru
|
Internet | 9 days ago |
|
Bengaluru
|
Internet | 15 days ago |
|
Bengaluru
|
Internet | 17 days ago |
|
Bengaluru
|
Internet | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Never mind. Finaly ACT Engineers are working on my issue. But I would definitely like to talk. Alt No. 9986020444
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ShrayusDesarkar (@SDesarkar) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hey act team really pissed off by your service. I have 2 pending issues which I am not able to resolve after many phone calls.
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D Venkatesh (@dvhubli) reported from Bengaluru, Karnataka@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP
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DG (@deependughosh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet The technician is now here to solve the issue, though the Internet is not working as of now. But concerned people at ACT still haven't replied over my email. Repeated issues from one community over a span of 6 months...who are these sleepy heads?
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Ghanshyam (@ghanshyam_in) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet connection is not working at my place.. pls fix it urgently
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Your team is so ******* incorrigible they closed the ticket without restoring the service.
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Tharun Babu. M (@TharunBabuM) reported from PETROL BUNK ORR, Karnataka@ACTFibernet after more than a week of paying and applying for connection, haven't yet received it. Also no follow up or updates even after repeatedly asking the customer care personnel to do s. Extremely disappointed
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Prashantkumar Ravindra (@prshnt_kumar) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet its down again since afternoon SR10265154126404
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Arijit Mukherjee (@Areejit) reported from PETROL BUNK ORR, Karnataka@ACTFibernet any plans of giving proper service to your customers? Your customer care team doesn't understand english, neither they understand the pain faced by customer, spoke to Sapna at cmr care who refused to escalate even! Pathetic service!!! @Consumer2Court @consumersindia
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Deekshith Settipalli (@deekshit_reddy) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Do you really care about customer time and confidence, yesterday i got call saying 1000 gb will be given by end of the day . Didnt yesterday completed already for you?? #sick #poorservice @TRAI
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Prashant Srivastava (@3007_Prashant) reported from PETROL BUNK ORR, KarnatakaFor this i did not get the permission of my room owner . Please either refund my money or make arrangement of connection . Your technician not picking my call . Please help @ACTFibernet
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MC Val (@artistvally) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ActfiberC Why you can not resolve a simple issue?
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saravanan (@saravananrapper) reported from PETROL BUNK ORR, KarnatakaYesterday onwards Internet not working @ACTFibernet Please update me
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Sidharth (@sidhunair79) reported from PETROL BUNK ORR, Karnataka@ACTFibernet the worst internet service please never use this they are useless
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Worst customer service that I have ever seen. Called Customer Service 8 to 9 times in a span of 24 Hours and all they say is Sir, your issue would be resolved today anyhow but no resolution until now. I would suggest you not to go for ACT.
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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sameer singh (@ssingh0287) reported from PETROL BUNK ORR, Karnataka@ACTFibernet How can u guys sleep over things like net being down. Your guys tell us that some server is down somewhere and they're not sure of recovery. It's been off since yesterday night in yemalur area . All this with wfh. Is it better to choose Airtel again over u guys?
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arun kumar (@arunsreerama) reported from PETROL BUNK ORR, Karnataka@ACTFibernet how can your call centre guy can disconnect the call for selecting language Kannada. Don't be so rude with customer. Your mobile app is too heavy in size and very much not user friendly.
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Ghanshyam (@ghanshyam_in) reported from PETROL BUNK ORR, Karnataka@ACTFibernet #ACTBroadband is pretty unstable since this morning. Connections seem to disconnect frequently every 2-3 hours. Pls fix it. Unable to lodge a complaint via act app.. just times out every time
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average
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Sameer Ahmed Khan (@khansameer71) reported@ACTFibernet @ACTFibernetHYD Actfiber services are going down day by day. Exorbitant buffering is happening in Al Hasnath Colony
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Natarajan Venkat (@natarajanv88) reported@1in1400Million @ACTFibernet I paid 11k upfront for their service. Act will not refund the cost if I terminate the connection, as per one of their rep - Akash.
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thota sandeep (@Sandeep1Thota) reported@ACTFibernet Hi Team, Just 1 hours back i had a call with act customer care and I got to know another update which is shocking for me is, all these couple of years the power discount is goingto port1 customer but these two years the power to junction box is taking from my flat. This is unfair
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Chandra Kanth (@Chandra27909126) reportedWorst service @ACTFibernet
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.
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Manoj Kumar Jena (@MJena32694) reported@ACTFibernet I am using your service .I was paying 659 monthly plan .but today they charged rs 796 .means 118 for late payment.its not right.if I am paying my bill after late they are charging too much then if I will any internet problem will they pay me money for that.
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Abhishek Gandhi (@Abhishekgandhis) reported@ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.
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Explore The (@RajendraChim) reported@ACTFibernet Day 4th Still fiber net not working
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Natarajan Venkat (@natarajanv88) reported@ACTFibernet Service suspended over disputed OTT charges (₹267) even after plan upgrade with OTT included. Issue was raised earlier and acknowledged by your rep. Disconnecting service during a billing dispute is unacceptable. Restore service ASAP.