ACT outages and service status in Bengaluru, Karnataka
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Bengaluru, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 2, 1:57 PM GMT+5:30.
- Internet (79%)
- Wi-fi (16%)
- Total Blackout (5%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 562123 , 562129 and 560001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 12 hours ago |
|
Bengaluru
|
Total Blackout | 2 days ago |
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Bengaluru
|
Internet | 3 days ago |
|
Bengaluru
|
Internet | 4 days ago |
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Bengaluru
|
Internet | 7 days ago |
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Bengaluru
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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Arun (@arunswamynathan) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Issue is resolved now. Thanks to Naveen for swift actions. Hopefully the waiver amount will be credited in the subsequent bills too.
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🌶️ (@abeforebae) reported from PETROL BUNK ORR, Karnataka@ACTFibernet need someone from the customer care team to get in touch with me. I am done calling the number you have on Google doesn't work.
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BrainAndSpineDoctor (@satishbrain) reported from PETROL BUNK ORR, Karnataka@Airtel_Presence have u discontinued airtel broadband service is HBR layout Bangalore???…u seem to be competing with @ACTFibernet in “customer don’t care” attitude … can I arrange for a pick up n drop for your service engineers to do needful ???
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DG (@deependughosh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet The technician is now here to solve the issue, though the Internet is not working as of now. But concerned people at ACT still haven't replied over my email. Repeated issues from one community over a span of 6 months...who are these sleepy heads?
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Abhimanyu CS (@csabhimanyu) reported from PETROL BUNK ORR, Karnataka@reliancejio Bangalore ANJNANAPURA 5TH BLOCK, can you extend your network here? @ACTFibernet you can remove your spider web for Apartments here since you don't want independent house. We also don't want your cables lying around in front our houses.
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D Venkatesh (@dvhubli) reported from Bengaluru, Karnataka@ACTFibernet I’ve subscribed your services in BLR for my parents. Poor upload/download speed (less than 1mbps). No service agent to talk to. SR10266541433104 … if you can’t fix this by 7PM, I’m moving to another ISP
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BrainAndSpineDoctor (@satishbrain) reported from PETROL BUNK ORR, KarnatakaHey shameless @ACTFibernet when will u stop ACTing like a third rated service provider and start giving some internet connection at least for few days a month… in #siliconcity #Bangalore if you can’t then u better wind up and make way for others.. tired of ur junk services.
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Piyush Sharma (@piyushsh0003) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet - this is heights of troubling the customer! I have been receiving endless calls to continue the connection when I have clearly stated that I want disconnection. Team, please escalate this matter, get my connection disconnected and provide genuine refund. Period!
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Shailesh Devadiga (@samduggu) reported from PETROL BUNK ORR, Karnataka@ACTFibernet I confirm issue is resolved now post Escalation
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Dr ULLHAS GOWDA (@DrUllhas) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hello guys my internet is not working, I can’t even browse google so pls reply me in my DM so that I can give you my connection details
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Uday Kumar M (@M_udaykumar4005) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Thanks for the response Your service provider and the sales team they are behaving very rude and they asking me to pay extra 3k for the router to get the proper speed which I’ve opted for and now I regret like anything to choose you !! Do the needful asap !! @ACTFibernet
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Worst customer service that I have ever seen. Called Customer Service 8 to 9 times in a span of 24 Hours and all they say is Sir, your issue would be resolved today anyhow but no resolution until now. I would suggest you not to go for ACT.
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Tharun Babu. M (@TharunBabuM) reported from PETROL BUNK ORR, Karnataka@ACTFibernet after more than a week of paying and applying for connection, haven't yet received it. Also no follow up or updates even after repeatedly asking the customer care personnel to do s. Extremely disappointed
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Madan (@madanrai) reported from PETROL BUNK ORR, Karnataka@ACTFibernet This is all you can do! Own it up and refund the money. Get out of this business…down since early morning and then such lame statements and ETA Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 06-Nov(DD/MM) 13:00 to 16:00. Team ACT
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Keshab Mandal (@KeshabM50644245) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Shared the details over dm. Please check. And i have been calling the support for more than 6 days, n if its not resolved today then you can close the connection once for all and show the public the kind of customer service you provide.
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnataka@ACTFibernet my complaint SR10265551744249 hs been unsolved fr 2 days. hs ur company been shut down?? If ur ignorant or arrogant abt my complaint either way u dont deserve 2 provide service to me. I hv tolerated u fr 8 yrs. Sunday i am at home.send sum1 2 disconnect my services
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Sriram (@Sriram221187) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Pls cancel the order. Excitel has fixed in 2 hours from enquiry to operation.... Kindly dont make false commitment and take order. Its my serious note.
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ganesh rout (@ganeshkrout) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Already contacted your support team they suggested me to follow this.. I don't have any options.. Need to switch provider..
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ರವಿ ಶ್ರೀನಿವಾಸ (@RaviSrinivasa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Rather than getting in touch , fix the issue and initiate for refund. More than 20 days over. Ur billing team talk rudely. U hve not provided service as per plan from day 1. They how you are going to deduct amount #ACTFibernetScam #ACTSCAM #ACTWorstService
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Cha ran (@Charan54928379) reported@ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.
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Akash (@akash_8a) reported@ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117
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Zeeshan Ali Baig (@L1arXDcsgo) reported@ACTFibernet Pardon my impatience. Please just do not post your script snippets. Please help me with what the specific resolution is going on, you can atleast do that for your delays instead of posting a pre written snippet, contact the field guys and let me know!!
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Ranjit (@i_mranjit) reported@ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.
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𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reportedDear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Jul(DD/MM) 09:00 to 13:00. Team ACT How many months it will take ? @ACTFibernet
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Gopal Iyengar (@gopiye) reported@ACTFibernet Agreed. You have a lot of patience in not attending to consumer's problem.
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MR KAATS (@mr_kaats) reportedSR10381357589504 Request u to cancel my connection. ur connection goes down minimum one or twice every month. Absolutely no response. ur timelines don't matter as u dnt follow them. ur app does not allow to cancel connection. ur app is even worse than ur service. @ACTFibernet
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Esesve Digumarthi (@esesve) reported@ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏
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Chandramouli Nallambakkam (@CNallambakkam) reported@ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.
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Mirza Imran (@mirzaimran158) reported@ACTFibernet Hi Support Team, SR10181329999359 has been taking longer than expected. From 3 days i am following with them no one is approached to address the issue. Please expedite