ACT outages and service status in Bengaluru, Karnataka
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- ACT generated 2 outage signals in the last 24 hours around Bengaluru, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 30, 9:36 PM GMT+5:30.
- Internet (53%)
- Wi-fi (37%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Bengaluru come from postal codes 562130 , 562114 , 562123 , 562129 and 560001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Bengaluru, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bengaluru, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bengaluru, Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 21 hours ago |
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Wi-fi | 23 hours ago |
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Internet | 2 days ago |
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4 days ago | |
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Internet | 5 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Bengaluru, Karnataka
Latest outage, problems and issue reports in Bengaluru and nearby locations:
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Nanda Nandan Nanda (@nandannanda01) reported from PETROL BUNK ORR, Karnataka@ACTFibernet saying that it will resolve by 16th,I have taken a premium plan and paid for 6 Months, that’s why you are behaving like this,if service is that poor from starting I don’t want to continue,please revert back my subscription and payment.
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Hyper-Lethargic (@lloydjude) reported from Bengaluru, Karnataka@ACTFibernet every time Power goes off in our Apartment the Internet connection is disrupted. This has been going on for 4 days and your technicians have no solution. Pls do the needful Ticket no: SR10265850563774. Very disappointed with the level of response
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sameer singh (@ssingh0287) reported from PETROL BUNK ORR, Karnataka@ACTFibernet How can u guys sleep over things like net being down. Your guys tell us that some server is down somewhere and they're not sure of recovery. It's been off since yesterday night in yemalur area . All this with wfh. Is it better to choose Airtel again over u guys?
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ (@prajaspandanaa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet after purchasing your support and services very fraud and poor
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Prashantkumar Ravindra (@prshnt_kumar) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Fourth time in a week we are facing connectivity issue. What's happening? SR10267432117744
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SKB (@Sandy871001) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Never mind. Finaly ACT Engineers are working on my issue. But I would definitely like to talk. Alt No. 9986020444
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ರವಿ ಶ್ರೀನಿವಾಸ (@RaviSrinivasa) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Still issue pertaining and it’s under observation. The quality of router is provided is worst, due to that we are getting low internet speed. Ask ur back end team to provide high end router to fix the issue on exception case.
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Rahul Ravindra (@_rahulravindra) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Resolution has to be taken but what about the loss of 7 + days incurred by me ? This amounts to deficiency in service.
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnataka@ACTFibernet my complaint SR10265551744249 hs been unsolved fr 2 days. hs ur company been shut down?? If ur ignorant or arrogant abt my complaint either way u dont deserve 2 provide service to me. I hv tolerated u fr 8 yrs. Sunday i am at home.send sum1 2 disconnect my services
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BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, Karnataka@ACTFibernet Plz dont send your service engineer to do some temporary patch work.. send some one to discontinue @ACTFibernet services … thank you
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suresh (@suresh14788) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Hi Team I have initiated several tickets regarding internet drop during call. Agent were not providing proper resolution and closing the ticket. I spoke with neighbors on the same. They told they switched to different services providers for same issue Isitpoble2hlp
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saravanan (@saravananrapper) reported from PETROL BUNK ORR, KarnatakaYesterday onwards Internet not working @ACTFibernet Please update me
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jeffs (@jeffrycopps) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Is act down near HAL Bangalore?
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ShrayusDesarkar (@SDesarkar) reported from PETROL BUNK ORR, Karnataka@ACTFibernet hey act team really pissed off by your service. I have 2 pending issues which I am not able to resolve after many phone calls.
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BrainAndSpineDoctor (@satishbrain) reported from PETROL BUNK ORR, Karnataka@chetanabelagere @ACTFibernet Most customer unfriendly service provider
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Uday Kumar M (@M_udaykumar4005) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My issue is not yet resolved, I’m not using your services also. one of the worst service you guys are providing ..! Now I regret for choosing you.
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Kamal Kant Joshi (@joshi_kant) reported from Bengaluru, Karnataka@ACTFibernet Ticket number 10266272722474/ problemnot resolved. No fresh update from you Time line has expired more than 12 hours ago.Yr last message:Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 06-Nov(DD/MM) 19:30 to 21:00. Team ACT
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subrat tripathy (@subratt739) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Yes please close this issue because I have not received my closure amount and my account got closed 6 months back but still I am getting the billing messages.
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Shanker Prasad (@ShankerP9) reported from PETROL BUNK ORR, Karnataka@Airtel_Presence Hello team. Yesterday I fixed my internet issue. I switched to @ACTFibernet Thank you for not able to fix my frequent network disconnect issue for 3 months and no network from hub for last 4 days @airtelindia
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Ghanshyam (@ghanshyam_in) reported from PETROL BUNK ORR, Karnataka@ACTFibernet #ACTBroadband is pretty unstable since this morning. Connections seem to disconnect frequently every 2-3 hours. Pls fix it. Unable to lodge a complaint via act app.. just times out every time
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedIt's so frustrating and taking customers for granted has become a new trend 👎. It has been more than 12 hours post raising the complaint and literally neither the update nor the resolution 🙏. It's totally not fair especially when ur WFH😢 @ACTFibernet @FiberAct
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Subhajit Saha (@RonSaha) reported@ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.
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1 Million+ (@audiwate) reported@ACTFibernet My work hrs is 9:00 to 17:00! Would you reimburse my one day loss of pay?? As you claim the service restoration to happen around 19:00 .. i request you to treat this on priority..
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Amit (@leosamit) reported@ACTFibernet The last time I had a similar problem 2 months back and it took you 6 hours to fix the problem
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Adarsh (@PuttiAdarsha) reported@ACTFibernet pathetic service, the area supervisor calls and fixed up an appointment for new router and has missed it 4 times. 4 times. I have been subscriber since 2018. you are not getting business from me from next month. Ac no. 102017708284
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Kavish Jadon (@kavishjadon) reported@ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.
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卐 TheFirstratedIndian 卐 🇮🇳 (@srikanth_me) reported@ACTFibernet such a horrible experience. Paid for a fire stick and waiting since 1 month. Neither customer care nor installation team are taking any action. Ticket SR10280243384397. Seriously one of the worst experiences. I will keep posting about the progress here.
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Lifeless Jerk (@JerkLifeless) reported@ACTFibernet It's been two days since the internet went down, and couple of times the ETR has been revised, it just hit the trust I have on ACT, I demand details on why there is a delay as it impacts my work , I see very poor quality service SR10380418918674
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srikanth (@srisunraam) reportedHi @ACTFibernet , @FiberAct This is regarding Ticket no: SR10380431252560. It's 5 days now The previous two tickets were not resolved but closed. Can you please resolve the issue?
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prasant sharma (@prashantvats_px) reported@ACTFibernet how much time do you need to resolve the complaint SR11080444474224 raised yesterday. You team is very slow as compare to other internet providers. Can you give me a timeline ?