ACT Outage Report in Mundamveli, Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Mundamveli, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mundamveli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at ACT
ACT is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivas Davuluri
(@easycnu) reported
@ACTFibernet @ACTFibernetHYD Kudos to ACT Hyderabad for beating BSNL in customer dis-satisfaction. My broadband line is down for almost 2 days now, and your team is not bothered to fix it (nor inform the customer if there is a serious issue).
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Rajesh
(@ThisisRajesh_) reported
@ACTFibernet @ACTFibernetHYD Ticket is being closed without providing a solution!internet is not working since yesterday morning!Whom to approach if tickets are being closed without solving the problem? Ticket no-SR10160240184712 Account-101427423049
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Vinod Kumar Paidi
(@VinodKumarPaid1) reported
From nov2020 i'm asking at @airtelindia service center, their repeated ans is couple of month but no, @reliancejio i tried multiple times but they said no service to my area which is in prime location, @ACTFibernet please lauch your service in srikakulam na!
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AnandMadabhushi
(@andmadca) reported
@ACTFibernet Please advise your associate Krishna Raju at hyderabad +91 7995012347 to answer our calls and attend to our issue pending for two weeks now.
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Shariq UR
(@ShariqUR1) reported
@ACTFibernet Registered for a new connection, made payment, then cancelled it. Complaint raised on 3rd of July. Sent emails, called everyday. Refund still pending. It's almost been a month. Pathetic customer support. 😤 #ACTfibernet #cheaters
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Arvind_cool
(@Rachamaduguarvi) reported
@ACTFibernet Please arrange the call as quick as possible . I had to stop my work because of this issue
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Sethu Madhav Upadhyayula
(@u_sethu_madhav) reported
@ACTFibernet Had the worst of customer service experiences this week. This includes ACT service team not able to resolve an issue after a week, technical staff not contacting in the first 3 days of raising the complaint and the technical blocking my (customer's) mobile number.
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K V D K PRASAD
(@kvdkprasad) reported
@ACTFibernet @ACTFibernetHYD Internet is not working. WFH is on Hold. Pls check asap SR10160315153532.
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Suribabu Talari
(@suribabutalari) reported
@ACTFibernet @ACTFibernetHYD Despite escalating the issue and vigorous followup for connection shifting, not resolved yet. Having paid annual sub'n in advance and not being able to use the same, no point in continuing ur services. Pl process for my refund. SR10160054903164
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Pagidipitta
(@chandra_mouly) reported
@ACTFibernet your service is pathetic. I’ve been troubled by you on billing issues. I’ve paid full amount for an year in Feb 21 and your team is asking me to pay extra 5k. I hate to tell you your call centre people disconnected my call twice by saying they are putting me on hold.