ACT outages and service status in Mundamveli, Kerala

Problems in the last 24 hours in Mundamveli, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mundamveli, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  muqthar ahmed (@muqthar27ahmed) reported 22 seconds ago

  @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service

• 
  Natarajan Venkat (@natarajanv88) reported 3 minutes ago

  @1in1400Million @ACTFibernet I paid 11k upfront for their service. Act will not refund the cost if I terminate the connection, as per one of their rep - Akash.

• 
  Harshal (@HRaverkar) reported 3 minutes ago

  Really disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment.

• 
  Aswin (@Aswin657939) reported 5 minutes ago

  @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

• 
  Prafulla ✨ (@Prafulla98) reported 10 minutes ago

  @ACTFibernet this is pathetic, internet has been down since 3 hours and the ticket guy says it will be up tomorrow?

• 
  Abhishek Reddy (@Reddy079) reported 10 minutes ago

  @ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments

• 
  R K Malhotra (@rkmalh1956) reported 10 minutes ago

  @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.

• 
  𝓷𝓮𝓮𝓻𝓪𝓳 𝓽𝓱𝓪𝓴𝓾𝓻 (@nrj_01_) reported 16 minutes ago

  @ACTFibernet Ai crap

• 
  Anurag (@anurag_abk) reported 19 minutes ago

  @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 20 minutes ago

  @ACTFibernet So any update in when i will be able to access my network? The "engineer" named Gurram Sai is not even bother to answer my calls and is instead declining my call great service the tracking shows by 12:00pm would you look at that it is 2pm already 👏🏻👏🏻 great work @ACTFibernet