ACT Outage Report in Cochin, Ernākulam, State of Kerala
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (64%)
-
Wi-fi (19%)
-
Total Blackout (12%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Tejas Prakash
(@tejas_sprakash) reported
@ACTFibernet your customer service and your connection is beyond pathetic! Your company is absolutely a disgrace in providing consistent service to its customers! This is the 8th time I'm reporting a connection outage in seshadripuram Bangalore in the last 2 months! 1/3
-
Ved Prakash
(@Ved_Prakash3) reported
@ACTFibernet you guys are only interested in collecting money and not taking care of customer's concern.
-
Daisycutter
(@SachinDPatange) reported
So in May my @ACTFibernet @ACTFibernetHYD was out for a total of 15 days. That's a break in service EVERY SECOND DAY. It's 2 days into Jun and ACT is carrying on the same way. Their customer care refuses to acknowledge that there is a problem. As expected there is a full bill.
-
Rakesh Ahuja
(@RakeshA23822514) reported
@ACTFibernet useless service! I am a 72 year old man who is trying for the past 24 hours to get wifi connectivity but No response at all. Horrible insensitive service!
-
Ramakrishnan A
(@er_ramki) reported
Subscription is possible in seconds but cancelling it requires days or hours. When such bad experience is once felt, the next time obviously people would be reluctant to these offers. Please try to give better user experience. #Actfibernet #ZEE5
-
santosh kumar
(@santosh_s_kumar) reported
@ACTFibernet my internet stopped working...your customer care number is too busy to reach out, how do we get the issue to your notice...walkin to your head office ???
-
Mohammed Raiyan
(@kingraiyan001) reported
@ACTFibernet I have selected a plan and done with the payment. But the problem is no one has come for the installation of my brodband. I want my connection as soon as possible. I had been calling the person who made my profile, he says the person is coming today's itself.
-
Yeshash
(@Yeshash4) reported
@ACTFibernet I am going to consumer forum and put a complaint against you.
-
Nishant Jindal
(@realNishJindal) reported
@ACTFibernet is not a reliable service. Never expect timely delivery of a new connection from them. Furthermore, despite charging for fiber optic cable, they installed an ordinary cable at my place. They took all the payment upfront and now not even responding to my phone calls.
-
Namitha Rao Malur
(@ThalGalPower) reported
Listen to this story of benaami type company @ACTFibernet. No internet since 1 June. Ground engineer of area Ravi says I cant do anything. Switch box in BJP office. They have switched off mains. Is this the story they tell customers? No customer service ph nos works. Benaami?