ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/15/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Kktkur Kiran Kumar Thakur🖤 (@Kktkur) reported

    @ACTFibernet from morning no internet is Murgeshpalya, Bangalore area. I Raised the complaint still issue not resolved now Dat comes to end. Your services too much bad. I think now I have to change me ISP to other. Hopeless people of ACT

  • bsnaveenkumar15 naveen kumar bs (@bsnaveenkumar15) reported

    @ACTFibernet Better to switch to different ISP, day by day you are becoming worse. Frequent issues with internet

  • pankajkashyap75 Pankaj (@pankajkashyap75) reported

    @ACTFibernet Im your existing customer and I want Home security camera. Pls contact me ASAP

  • VidurVohra vidur vohra (@VidurVohra) reported

    @ACTFibernet it's 5.30 act says the service will be restored by 7.00 pm what do you think?

  • moumideychowdh1 Moumi (@moumideychowdh1) reported

    @ACTFibernet never use this kind of Third class connection Before

  • 2620capital 2620capital (@2620capital) reported

    @ACTFibernet bangalore hsr layout. My plan is for 6 months till 5.4.21.but it has been de activated today without any prior information. 20 days usage cut short. Poor cust care . No mail no adv intimation.

  • Kapalee Kapalee (@Kapalee) reported

    @ACTFibernet - continuing to disturb by calling at odd hours even after months of discontinuing the service - @ACTFibernet will you pl stop the calls- it is annoying

  • wiredstrip Silas Prakash Joseph (@wiredstrip) reported

    Worst customer service by @ACTFibernet Been 3 weeks since an double payment due to some technical issue, no resolution yet. After numerous redirects to many irrelevant departments SR Tickets gets created and closed, buy refund never came. #actfibernetworst #badcustomerservice

  • BoredCricket Gaurav Sethi (@BoredCricket) reported

    . @ACTFibernet Raised complaint day before. DMed you. Emailed. Requested a call back. Nothing from your end.

  • sahil_katchi Sahil Katchi (@sahil_katchi) reported

    @ACTFibernet SR10253746341272, SR10253678412729, Your team doesn't understand issue inspite of explaining clearly. It was initially raised on 5 Mar and is not completely resolved. I had raised to nodal officer as well but to no avail. Is this how you handle customer service?