ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/02/2026 20:25

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MAMTAVIJAYSINGH MAMTA VIJAY SINGH (@MAMTAVIJAYSINGH) reported

    @ACTFibernet I am a user of ACT Fiber Net My account no is 110659659529 I have paid the amount for a year but you cut my connection . I paid the amount in advance from the last three days I am facing this issue and no one is ready to listen. I want my money back.

  • venkyn9986 Venkatesh Narayan (@venkyn9986) reported

    We had an issue with act broadband on 14/10/22 as it stopped working. We raised a complain and nobody visited to check for the problem, lastly on sunday a guy came and said its the router problem whereas the router was fine. @ACTFibernet @FiberAct

  • JaanMohdSofyani mohd jaan (@JaanMohdSofyani) reported

    @ACTFibernet Every agent says the same on call. No resolution even after 5 days. Pathetic. Kindly check this @TRAI

  • MAMTAVIJAYSINGH MAMTA VIJAY SINGH (@MAMTAVIJAYSINGH) reported

    @ACTFibernet I am a user of ACT Fiber Net My account no is 110659659529 I have paid the amount for a year but you cut my connection . I paid the amount in advance from the last three days I am facing this issue and no one is ready to listen. I want my money back. @balamalladi37

  • vinod198804 vinod (@vinod198804) reported

    @ACTFibernet one of the worst ISP I ever seen and pathetic customer support.

  • MZJaffer Zubair Jaffer (@MZJaffer) reported

    @ACTFibernet @ACTFibernetHYD It has been near 48hrs the last we complained and still no proper response nor resolution provided for disconnected Internet. Kindly requesting you to please support and get the issue fixed on an urgent basis. Thanks 👍🏻

  • Alshaleeh Alsa (@Alshaleeh) reported

    @JioCare as per order ID CO0000PE4HPJ for uninstallation, no one is contacting me for more than 1 month and poor services from jio. @airtelindia @ACTFibernet

  • AYaaN27J aYn (@AYaaN27J) reported

    @ACTFibernet Net not working Raised complaint No resolution Customer care do not know manager number, technician number When net will come? Customer care don't know??

  • 6face007 Arumugavel (@6face007) reported

    @ACTFibernet How long will you take to fix my issue ?

  • BiggunReloaded ßigguи® (@BiggunReloaded) reported

    @ACTFibernet Sorry, the amount was 5304 and i submitted 5404, it's in progress to resolve. I just talked to your support team. Thanks 🙏