ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajendra Kumar
(@Rajk102Kumar) reported
@ACTFibernet The service is going from bad to worse. Last month it was more than a week it was out of order and now it is three days and yet to be restore. Disgusting!
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Sriram V
(@Sriramv1681) reported
@ACTFibernet every 2 days we are facing connectivity issues and the team is not able to resolve the queries. We have been using for last 2 years and this has become a problem. Ticket number (SR10377845130524)
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ஸ்ரீரஞ்சன்
(@raranjan5) reported
@ACTFibernet 103778628782complaint id, past 1 week poor signal , contacted team they're not responding, I can't access camera cos of poor signal for children safety, no one is bothering not picking up the call what kind of service nd support
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saratchodagam
(@saratchodagam1) reported
@ACTFibernet SR10577861998234 till now Internet connection is not working delayed service regretted
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Patels
(@HydPatels) reported
@ACTFibernet Almost after 24 hours......... Issue is still not resolved......... seriously thinking of changing the connection now....
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Praveen Gupta
(@Praveen42150074) reported
@ACTFibernet my Service request SR11077853372294 and my internet service DED hold day and can not engineer attend my complaint. I have paid one year amount. Please cancel my connection and refund my amount Praveen gupta 9811143601
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Singh B
(@csb_bagga) reported
@ACTFibernet disaster services I’ve raised multiple complaints and still the issue is not fixed
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Ahmed
(@llvllr_ahmed) reported
@ACTFibernet Sr: SR10177292161871 still not closed sent email also to them now last option to complaint on consumer court and claim refund and well as compensation for disturbing meal peace for 50+ days #cheaterACTFibernet #wasteACTFibernet I wish @CommissionrGHMC help me in this regard…
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munichandrababu
(@muni483) reported
@ACTFibernet Iam waiting for last 3days for internet connection. When I will get internet connection this is my SR10277758761234. Customer care people told it will get resolve by yesterday. Actually date to be completed is much earlier. Who will pay for My WFH issues.
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munichandrababu
(@muni483) reported
@ACTFibernet Thanks for same response for the last 3 days. Can you please provide any new update. Or any progress. I know Act will provide a new connection with in a day This is just carelessness about existing customer