ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/03/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • christo_kittu christo jacob k (@christo_kittu) reported

    @ACTFibernet In this #wfh how we can survive without #internet ? Paying bill advance, resolution very slow. Expected fast resolution. #Disappointing.

  • premkotigoud Prem koti Gopi (@premkotigoud) reported

    People at @ACTFibernet. let me confess one thing. the worst internet service i have ever experienced. I have switched to your internet service thinking that you're best. you guys proven me wrong. It's been more than 24 hours since SR was raised. None of your executive reached me.

  • Khadeer70185500 Khadeer (@Khadeer70185500) reported

    @Moneypurseadv @ACTFibernet Oh....then they are following @JioCare service standards... im facing same issue with JIO fiber repeatedly, at least once in a month... 😡

  • Shahidsalman3d Shahid Salman (@Shahidsalman3d) reported

    @ACTFibernet I have been requesting you to disconnect my connection but whenever I say I need to disconnect the Customer support make any excuse to drop my call on hold and then ghost and also you have been saying me that you'll contact me since its been 4days by now. Kindly call

  • godzilla_amigo Arun Soundararajan (@godzilla_amigo) reported

    @PoojaPrasanna4 @ACTFibernet Was facing same issue with other ISP. Maybe due to improper wiring(hanging over trees,electrical lines)

  • bhaskarreddy86 BHASKARAREDDY (@bhaskarreddy86) reported

    @ACTFibernet very worst service by act ,I raised case more than one day and followed up with act customer care ,no proper response .no resolution more than one day .am recommending don't take act connection going further, very worst

  • Ganesh54740042 Ganesh (@Ganesh54740042) reported

    @ACTFibernet very poor customer service 😡 raised a ticket for shifting last week I have relocated yesterday itself to our new house but still not shifted whenever I call the customer service giving fake promises..😡😡😡 I want my connection to be shifted(1)

  • Vellat2 Vellat (@Vellat2) reported

    @ACTFibernet Just add some more bandwidth into your system. This kunjoosi will not help.

  • Prashanth5239 prashanth (@Prashanth5239) reported

    @ACTFibernet Ticket No: SR10161909775182 I want it to be done by today, otherwise by tomorrow I'm gonna shift to another broadband. Prove yourself to be worthy or else your gonna lose a valuable customer.

  • Kartikfilmspro Kartik saini (@Kartikfilmspro) reported

    @ACTFibernet services got so much worse from few months no response from customer care calling everyday for small internet issue getting same response we will get back to you but nobody does just for sake we will get it done on urgent basis that means they gonna never response.