ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mukund Iyer
(@mukundiyer1995) reported
@arnob1 @ACTFibernet They have dumb electricians who messed up my house wiring for their junction box. It could have burnt my house down if I didn’t shut down the mains. Their services are shoddy and done by lazy men. Just switch to JIO Fibernet or Airtel or anything that’s famous in your area.
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Mukund Iyer
(@mukundiyer1995) reported
@Debasish3412 @ACTFibernet Good luck with that. For them immediate is 24 hours to rapture. They will provide below par service but ask premium price. I got fed up of complaining and their false claim of speed. I surrendered my router. Big mistake. Now my deposit money and my router is with them. Frauds!
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Santhosh Kumar
(@Santh0sh7) reported
@ACTFibernet @ACTFibernetHYD For God sake can you make your fibre cable or internet stable to do my wfh better. From whole last week I see the issues.Your ACT Fibernet Ticket no: SR10163780792004 has been registered. Our team will ensure fastest possible action. #WFH #ACTworst
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Shubh M
(@smx_19x) reported
@ACTFibernet how to reach out to your customer representative. Raised a shifting request, but did not receive the ticket number. Plz ask someone to get in touch.
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Soumya Ranjan Biswal
(@soumyabiswal033) reported
@ACTFibernet @ACTFibernet i need my money back right the way otherwise i will go for court for case already i have paid 3month subscription and router charge now technician are telling we will not install router what the **** thing your service is doing
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Jitan Kumar Pattanaik
(@JitanPattanaik) reported
@ACTFibernet You jokers are very prompt for collecting bill payment, Before 10 days of due date, keep sending dozens of illogical SMS every day, same way keep chasing your bloody technical Team to resolve the internet issue, stop fooling customers, giving tentative rime n all u dummies
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Niranjan Chinnu
(@ChinnuNiranjan) reported
@ACTFibernet Attendance check today!!! Screwed up the internet even today. Why don't you guys run some other business other than wasting ourtime.A good service agent would have the courtesy to atleast return my amount paid to you guys for the subscription for causing all these stupid problems
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Udaykiran
(@a_udaykiran04) reported
@ACTFibernet Such a pathetic response have reported the issue with junction box around 10days back and not resolved issue yet. Every time I call customer care they are saying five magical words " we are working on it". Need some quick resolution.
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop
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K Ganesh
(@GaneshKacham) reported
@ACTFibernet Since Thursday 23rd Dec we are not getting internet and you people are still resolving it. This is absolutely ridiculous and shameless service. How can a business run without internet in this era? You should have a backup plan for the customers right?