ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anjali Mahato
(@AnjaliMahato16) reported
@ACTFibernet Sent you the contact number. How soon can I get my issue resolved and can you promise that this would not happen again and if it happens again I am going to go for other ISPs and would ask my peers too to do the same.
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Kabeera Speaking
(@teentakle1212) reported
Hey @ACTFibernet your internet is down in one half of our apartment and this is the 5th day for us without internet and no one has even come to visit or call us. We’ve been raising multiple complaints but nothing has happened. Hadn’t expected this level of laxity from you guys!
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Prabash Kumar
(@PrabashKumar11) reported
Dear @ACTFibernet , My wifi is disconnecting frequently and it's hard to manage my work. Even if it is connected I am not getting proper network. Can't even raise a ticket from your app. Please let me know what all details are required, so you can arrange a engineer.
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Chennai Waala
(@Promaneee) reported
@ACTFibernet My internet is not working since this morning. Area: Nagenahalli RT Nagar. Please check.
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Avinash Polumuru
(@AvinashPolumuru) reported
@ACTFibernet @ACTFibernetHYD It's been two weeks and yet the router has rto be replaced. No proper response from Customer care team and Ground team as well. Router was not working after one week of purchase. Completely Disappointed with your service 👎👎👎👎👎👎👎. NOT RECOMMEND
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Anjali Mahato
(@AnjaliMahato16) reported
@ACTFibernet Could you please let me know why do I face connectivity issue 3-4 times in a month? Why do I have to call your customer support for like 10 times a day to resolve my issue when you know everybody is working from home. I had to take 2 days leave from work due to this.
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ConfusedIntrovert
(@cnfsdintrover2) reported
@ACTFibernet It's been 24hrs already and there is no resolution here.
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Karan231
(@Karan23110) reported
@ACTFibernet complaint number:SR10264865269214.Internet not working since yesterday
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Mohammed Asif
(@djasif) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet the internet is down. Unacceptable. Once or twice I understand. Everytime it rains the internet vanishes.
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Surender V
(@Suren483) reported
@ACTFibernet No internet for more than 2 days again…still no action has been taken against SR10164850116994 yet. It’s troubling me to do WFH. Kindly apply permanent fix and ensure the resolution within 24hours always.