ACT Outage Report in Cochin, Ernākulam, State of Kerala
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (66%)
-
Wi-fi (19%)
-
Total Blackout (10%)
-
E-mail (2%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
kesavan
(@kesav2507) reported
@gloria_suncity @ACTFibernet @SikhamoniHazari Very poor customer service by act 3 days no internet connection waste of money and my energy to contact act customer care...am gonna disconnect this worst service connection
-
Aman Goyal
(@ironaman25) reported
@ACTFibernet really horrible customer service, internet is down in our building since 24 hours, but still there is no resolution by ACT team. Their technician is also useless, not picking up the call. I regret taking the 6 month subscription
-
Josh
(@IamJoshHi) reported
@ACTFibernet It's better to switch to another ISP. Many complaints in this area ( chandanagar) still went with your network. I was wrong. Daily the internet drops. We are working from home and need uninterrupted internet and your customer service is next level crazy.
-
Pranay Reddy
(@Pranaireddi) reported
@ACTFibernet there has been continuous problem in our network for every week am keep on calling the actcare everytime they issue will be solved but there is regular problem 😑😑😑😑
-
nitishkumar pamarthi
(@pnitish765) reported
@ACTFibernet , Never expected this kind of delay in resolving the case, the service is down in my area since night and haven’t been resolved yet
-
CA Sunit Mundra
(@mundra_sunit) reported
@ActfiberC @ACTFibernet Please stop making people fool. If you can not provide services to people then please shutdown your company. Its work from home time and internet is a necessity. Its been 3 days now and you people can not even provide shifting service from 3 floor to 2nd
-
Partha SaradhiReddy
(@P_A_R_D_H_U) reported
@ACTFibernet Why my internet goes off if there is a power cut in my area... What is the use of power backup? I was complaining about the same issue from many days but no one cares... Let me know to continue or remove ur connection
-
Arif Ali
(@arif_smaa) reported
@ACTFibernet Thanks I have filled the form. Will be happy to move to @ACTFibernet I have been a cx of act since 10 years. How stupid was I to move to @airtelindia airtel black in the first instance itself.
-
Kamaal Hussain
(@Kamaalhsohail) reported
@ACTFibernet Dear Team, On the daily basis i am getting only calls but not resolution, please requesting your team to provide resolution. However, i am receiving calls daily and making then understand the issue and your team is disconnecting calls from thier end.
-
CA Sunit Mundra
(@mundra_sunit) reported
@ACTFibernet I called again and again on customer care. Few executive putted my call on hold without listening me properly.