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ACT

ACT Outage Report in Cochin, Ernākulam, Kerala

Why is my ACT service not working?

No problems detected

If you are having issues, please submit a report below.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Yeshwanthiac
    Yeshwanthi.A.C (@Yeshwanthiac) reported

    @Venk_SA @ACTFibernet I am facing similar issue, i am afraid if my money. This is waste of time and money

  • emsharan
    SharaN (@emsharan) reported

    @ACTFibernet Your support team is closing my ticket without resolving it . i reopened it, but again they closed it. can you please atleast let me know the reason for closing without solving it. or please admit that those offer messages are fake just to trap customers.

  • Yeshwanthiac
    Yeshwanthi.A.C (@Yeshwanthiac) reported

    @ACTFibernet team i wanted to take up new connection and the prospect ni is 1026128138122 . The payment was done in 15 min of conversation with customer executive on Saturday, but there is no response on connection set up . Even your customer service is not reachable

  • domesh7
    domesh agarwal (@domesh7) reported

    It's been 65 days * complete harassment after taking 1 year payment , no customer service noone responding tickets getting automatically closed everytime please help @ACTFibernet @AshwiniVaishnaw

  • impragyat
    pragyat kulshreshtha (@impragyat) reported

    @ACTFibernet Please resolve the network issue asap as it is affecting office work from last 2 days

  • sravanw
    Sravan Wudayagiri (@sravanw) reported

    @ACTFibernet What is the use of this automated message? 3 days back also the same reply but no resolution.@Khanabadosh_P @ACTFibernet

  • Suvasini1984
    Suvasini Sridharan (@Suvasini1984) reported

    Day 3 of no Internet @ACTFibernet. Complaint no SR10261291103032. We have emailed, sent messages and made a complaint via the app. No response at all.

  • Nitinshrivasta4
    Nitin (@Nitinshrivasta4) reported

    @ACTFibernet Hi your technical person called me but there was no audio. I need complete resolution please arrange a call back.

  • domesh7
    domesh agarwal (@domesh7) reported

    Been 65 since I raised my ticket , you keep closing it without solving and I repetitively try to raise the ticket again for service , subscribeed for 1 year plan , already tweeted and tried to make you aware before @ACTFibernet @DoT_India

  • leo_bk
    ବିରୁପାକ୍ଷ କାନ୍ତି (@leo_bk) reported

    @ACTFibernet how long tat it will take to restore the service. 103556547457 103556055358