ACT Outage Report in Cochin, Ernākulam, State of Kerala
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The latest reports from users having issues in Cochin come from postal codes 682019.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Christie Keerthi | ಕ್ರಿಸ್ಟಿ ಕೀರ್ತಿ
(@ChristieKeerthi) reported
@ACTFibernet #india #internet #lathergic I know ACT Fibernet is slow in responding, but never knew this slow, why do you guys screw your own reputation which such simple things. I've raised a complaint 5 days ago for payment, and despite calling no response, now late charges😡
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Mohammed Zakir Ali
(@alizakir7283) reported
@ACTFibernet Please arrange to send the technician to my premises to solved the issue as net is not working i am working from my relative's home as my parents not aware how to do if you people assisting they cant manage kindly arrange a technician please.
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Spurty
(@SpurtyRao) reported
@ACTFibernet @ACTFibernet a generic message is not enough to compensate for my lost time. Your customer care now mentions issue can only be resolved at 11 AM tomorrow. From 8 PM to 11 AM, it is quite a jump. Why wasn't I updated on the change in ETR until I contacted you guys?
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Samuel Joshua Tennyson
(@samjoshten) reported
@ACTFibernet I’ve unsubscribed Netflix by calling your customer care 2 months ago but this month Netflix has been billed in my account I contacted customer care they told me they will change the bill amount but till now there is no update. Worst customer service @TRAI
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Pavan Kumar A.
(@mepavankumar) reported
I finished making maggi and eating it while waiting to talk to act customer care @ACTFibernet .
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Kalyan
(@kalyankesana) reported
Did not expect such a pathetic service from @ACTFibernet Hyderabad. Raised a shifting request 5 days back. Nothing happened till now. They don't even care to give you proper status. Be careful if you are planning to purchase a broadband connection!!!
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Deepak Menon
(@mendeepak) reported
from
Bengaluru, State of Karnataka
@ACTFibernet your system is down again , 2nd time this week
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mohammad
(@MohammedhyderH1) reported
@ACTFibernet You guys are really mad you can't even satisfy your customer it's been 4 to 5 hours .. the issue haven't resolved .... ?? Wtf is this really known as service
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jagadeesh padmashali
(@Jagadeeshpad) reported
@ACTFibernet your team says that (Customer care executive) none of the floor leader or manager is available during the working hours when I have requested to convey the issue as your executives are not taking any responsibility in resolving issues
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Spurty
(@SpurtyRao) reported
@ACTFibernet The ETR was for 8 PM. Issue remains unresolved. Yet to hear from you. What's the escalation procedure?