ACT outages and service status in Cochin, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Priyank Rastogi (@_PriyankRastogi) reported@ACTFibernet Had a pathetic customer onboarding experience. Applied for new fibernet conection. Made 3 months advance payment as per policy. More than 24 hrs passed and no one contacted for installation. Regretting my decision to go with @ACTFibernet Bangalore
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Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported@ACTFibernet Hi Team I didn't received any update from you, so dropping this last message to resolve the issue by today EOD else will plan to switch on jio or Airtel by tomorrow...Thank you for your attention @reliancejio @Airtel_Presence
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prasant sharma (@prashantvats_px) reported@ACTFibernet @grok please record this service from @ACTFibernet
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PJ (@Prateek90621286) reported@ACTFibernet I have sent my details to you. The technician conveniently reinstalled my connection to a place where it doesn't provide internet even in half of my house. My complaint is to relocate it or cut my connection so that I can go with Airtel instead.
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Ananth vedantam (@AnanthVedantam) reported@ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action
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Nobel Sage (@jonahnevil) reported@ACTFibernet Even if you escalate no progress will be there madurai ACT team are clueless and insufficient..if you still need to go ahead in business you need to add more ppl who really care about your customer
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Next person (@vilipix) reported@ACTFibernet sent you a dm....literally posted ticket on Thursday night no update since then... only a message that "ITS TAKING LONGER THAN EXPECTED" and changing time repeatedly like seriously.... all my family members are currently WFH and this is the service we are getting ???
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🔴 Live now | Shiro魚座 King (@ShiroPiscesKing) reported@ACTFibernet I'm an existing customer using 50 Mbps speed and now it's over thinking of getting a 400mbps plan will I get a new router and 2 mesh routers with that plan or gonna use the same old router that's provided with 50 mbps?
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avijeet kumar (@avidno1) reported@ACTFibernet This is day 2 and no resolution yet. You guys even working to fix this?
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Anil Kumar (@anilkumarmo) reportedRethinking me trying to move away from @ACTFibernet, who’ve given better service & support in Bengaluru for years but for poor connectivity reach at the place where we stay and their advance plan to enhance their own connectivity which should be doing the job in the first place.