ACT outages and service status in Cochin, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Swarnim (@QuantumStackkk) reported@ACTFibernet It’s been months since I first raised this issue, and I’ve rarely seen such irresponsible customer support. I’m back after 2 months asking for the same help again what exactly am I supposed to expect from you at this point?
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Deepak (@sdeepak_01) reported@ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change @act
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veerana gowda (@veeransg5) reported@ACTFibernet i intend to move out from your services, just giving a lot of excuses, not my job to find the solution for your infrastructure issues.
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ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported“@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”
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veerana gowda (@veeransg5) reported@ACTFibernet Please note that this ridiculous problem of not being able to find a power source for the junction box is completely unacceptable. It is blocking my work, and I do not wish to continue as a customer of this internet service provider if the issue is not resolved by Monday.
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Saliq Gowhar (@saliq7_) reportedNow that you and your ****** support has wasted my 3 whole days due to which I wasnt able to do my work, and faced issues with moving out, Thanks for wasting my time @ACTFibernet but now I cannot take it anymore
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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Kashif Zain (@KashifZain) reported@ACTFibernet Absolutely rubbish service, it’s been 5 days and still no proper response. Everyday same lies that it will be fixed today, before 9 am, then 11 am or by 12 pm and then a message comes pushed back to another 24 hours. Ridiculous!
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch
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Saurabh Mathur (@math031991) reported@ACTFibernet I don’t think you guys need to resolve anything, technician is assigned but not picking the call since morning now it’s more than 30 hours and I am following up but no clue whether is it resolve or not. And customer service is worst.