ACT Outage Report in Cochin, Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen Nair
(@46_nair) reported
@ACTFibernet I was assured of a technical TL call back because that would influence my decision to renew my subscription basis the reliability of resolution of the complaint. I opt for a long term plan and have been using ACT for many years. I have still not received a call back
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Ankit
(@Ankittr01) reported
@ACTFibernet internet not working from last more than 2 hours. User id - 117585625238. Frequent interrupt in service loosing trust on service you provide.
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suresh shanmugam
(@shans3385) reported
@ACTFibernet From yesterday evening, internet connection not working. Area: West Tambaram, Chennai Raised request SR10363198167084 for the same. Can you please look into the same ASAP as it is impacting our office work.
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Shrinivas Badri
(@BadriShrinivas) reported
Hey @ACTFibernet my internet is down. Please help.
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Bhavdeep Modi
(@BhavdeepModi) reported
I had one of the worst experiences in getting a WiFi connection through @ACTFibernet recently. After confirming multiple times from them whether their services were available in my area, I got a reply from them after making the payment that they won’t be able to do so.
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Kishore
(@Kishore92730130) reported
@ACTFibernet worse team no service from 3days and no response from technical end.
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Khaja Moinuddin
(@KM_KhajaMoin) reported
@ACTFibernet my ticket is SR10163104195818 not sure why your team not able to downgrade my package. Ticket got closed without resolution and I had to call helpdesk to reopen it. Please look into this matter.
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surya prakash
(@suryaprakash747) reported
@ACTFibernet our connection at Visakhapatnam is not operating for last two days and no response from act inspite of repeated complaints. Poor service by ACT , they are welcoming JIO Fibernet.
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Gajendra Nagapurkar
(@Nagapurkar) reported
@safiranand @safiranand hope at least @ACTFibernet would improve the service and give importance to the customer who are stakeholders in their growth.
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Shrinivas Badri
(@BadriShrinivas) reported
@ACTFibernet, Ehausted with how frequently your internet crashes. I've been an ACT user for the last 2 years, and there have been no issues until the last 1 month. Please go back to the time where your service was good. I was your loyal customer, but you're testing my patience.