ACT Outage Report in Cochin, Ernākulam, State of Kerala
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The latest reports from users having issues in Cochin come from postal codes 682507.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jinendra Kothari
(@Jinukothari2) reported
@ACTFibernet Hi need to talk a customer care ASAP. Unable to reach via the customer care number.
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radha krishna
(@Hard_One03) reported
@ACTFibernet @ACTFibernet What’s lacking is accountability and proper support. Please take full responsibility and deliver the quality service customers are promised and paying for.
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radha krishna
(@Hard_One03) reported
@ACTFibernet @ACTFibernet Earlier, issues were resolved within minutes after a call—now there’s no way to even speak to a support executive.I’ve contacted customer service multiple times and only received repeated apologies. “Sorry” isn’t a solution.
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radha krishna
(@Hard_One03) reported
@ACTFibernet Hi @ACTFibernet, I’ve waited for several days with no resolution, and the inconvenience has caused significant loss to my work. It’s disappointing that a leading ISP struggles to handle technical issues promptly.
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Neethivel
(@nneethivel1) reported
@ACTFibernet it has been 5 days without internet, service provider not even responding. Your product is good but the customer service the worst. I will change to other providers in couple of month bye. My ticket SR10876153218464. Resolve it quickly as possible @jagograhakjago
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Jyoti Nitcherla
(@jyoti_nitcherla) reported
@ACTFibernet I raised a request on 30-Jun-2025 to upgrade my plan from Smart Max 799 Monthly plan to Smart Mesh 6 Months plan and I also made a payment on same day. But i do not see any progress in this regard. Also app doesn’t show the service request for tracking.
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Ahmed Shareef Md
(@iamahmedshareef) reported
@ACTFibernet I hold 2 accounts. At first I have decided to disconnect 1 account and called your call center informed about that. But later decided to not to disconnect the account and called to cancel the request and your rep told he has cancelled the deactivation request.
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Arvind Reddy
(@Areddy207) reported
@ACTFibernet Even your customer service call centre is wrost…you can’t even answer what is the problem in our area & more over you guys are hanging up the call 🤬😡
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Arvind Reddy
(@Areddy207) reported
Wrost service provider @ACTFibernetHYD @ACTFibernet when you guys can’t solve an issue within 36hours….
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radha krishna
(@Hard_One03) reported
@ACTFibernet It’s unfair to charge customers for a service that doesn’t work as promised. Authorities must act against such ISPs that prioritize profits over service quality. #ConsumerRights #ACTFibernet