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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • amitk71
    amit kumar gupta (@amitk71) reported

    @ACTFibernet You people can only reply on X but not work properly. Make sure my refund is credited by the evening today so i can change service provider. Will have to approach consumer against u otherwise

  • itdiaryofficial
    Parth Tripathi (@itdiaryofficial) reported

    Guys @ACTFibernet my internet is not working. My work is affected. Please help me

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles?

  • nadd_add
    Naveed ahmed (@nadd_add) reported

    @ACTFibernet He went on vacation. Vignesh never acted seriously now we are suffering. Vignesh boss is a failure to act internet. Surya garden pandian salai many act users shifted to other providers is due to them

  • EshwarAyan786
    Eshwar Arya🇮🇳 (@EshwarAyan786) reported

    Guess what. It has been more than 30 hours and still the ETR getting updates automatically with neither the update or not the notification of what happened with internet 🛜. Such a worst take by @ACTFibernet on customers. I had enough and ready to switch for better 👎 @ACT_Issues

  • senrobotics
    Senthil Kumar (@senrobotics) reported

    @ACTFibernet There has been no response, and this is one of the worst services. Customer care informed me yesterday that they would resolve it within 2 hours, but it's almost two days with no resolution.

  • madeshshyva
    Parody (@madeshshyva) reported

    @ACTFibernet It has already been 24 hours since I raised the complaint, and there has been no resolution from your side. No one has even contacted me to get information about the issue. Please resolve this at the earliest. Ticket no : SR10280385032924

  • kartik9173
    Kartik (@kartik9173) reported

    @ACTFibernet Since morning I was frustrated, I raised ticket, 5+ WhatsApp call, 10+ normal call and what's messages to the number I shared. But no proper responses. just few min back, it's resolved but donno if it comes again. Will reach if issue persist. Thanks

  • shyamsundarg
    Shyam Sundar (@shyamsundarg) reported

    @ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI

  • sureshseshadri1
    Suresh S (@sureshseshadri1) reported

    Worst service, raised a ticket on 17th of May, still the issue not resolved.. Why should customers opt your service? Pathetic service and customer care works from Mars or Saturn. Don’t ACT. @ACTFibernet