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ACT outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at ACT

ACT is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • prathik_kumar1
    Prathik Kumar (@prathik_kumar1) reported

    @ACTFibernet internet down restore immediately

  • vicky2ooo
    Vi (@vicky2ooo) reported

    @ACTFibernet Facing issues with internet. Raised SR10880483748084 please fix ASAP.

  • ruchithakur03
    Ruchi Thakur (@ruchithakur03) reported

    @ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!

  • AnanthVedantam
    Ananth vedantam (@AnanthVedantam) reported

    @ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet two days back only Internet started working again it’s down from evening today , what’s going on here ? This is totally unacceptable every week or month there is an issue….

  • Miru6695
    Mrinal Pandey (@Miru6695) reported

    @ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know

  • heemen_nagar
    Heemen Nagar (@heemen_nagar) reported

    @ACTFibernet @ACT_Issues 2nd time linkdown problem in a week. Next month Renewal is due, if problem continue- decided not to renew.

  • SachinNJha
    Sachin (@SachinNJha) reported

    No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka

  • shyamsundarg
    Shyam Sundar (@shyamsundarg) reported

    @ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI

  • _cshah
    CS (@_cshah) reported

    @ACTFibernet SR10280439212184 raised..no internet in kadugodi.. is there any issue overall..ACT always was reliable