ACT Outage Report in Cochin, Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Cochin come from postal codes 682507.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anand
(@sukuanand) reported
@ACTFibernet no companies has policies like this to eat customer hard earned money, policy should be either it can be transferred to original payment mode or wallet it cannot be onesided
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Anand
(@sukuanand) reported
@ACTFibernet SR10276062851177 i demand refund to bank account, what a customer will do the Balance in @ACTFibernet account after cancellation, it is cancelled because you didn’t deliver what is promised
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Anand
(@sukuanand) reported
@ACTFibernet @ACTBroadbandIn is try is the proper way to handle, and fantastically customer service team say after taking connection a customer must go to the app to read policies, they will not explain policy while taking connection - response if the millennium
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Anand
(@sukuanand) reported
@ACTFibernet @ACTBroadbandIn another improper details provided @ACTFibernet promised to transfer amount to bank account after router return, router is returned but now they amount cannot be refunded to bank account - misleading the customer again and again
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Ajay Malik
(@ajaymalikTM) reported
@ACTFibernet Internet Still not working ……. #Falseassurances
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Sid Sharma
(@SumiitGaurr) reported
@ACTFibernet Absolutely appalling experience with ACT Fibernet! Unprofessional, unreliable, and completely unresponsive. Despite multiple follow-ups, issues with refunds and router pickup remain unresolved. Wouldn't recommend to anyone. Avoid this company at all costs!
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vp venks
(@VenksVp) reported
@ACTFibernet @ACTFibernet pls dont take another 24 hrs to fix this.
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Dinesh Reddy
(@DineshR1913) reported
@ACTFibernet There's an issue almost every week. Lost my internet today early in the morning, but the app does not work properly to raise a complaint. Please resolve this by today. Ticket is SR10176060566474.
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Pinky Q
(@PinkyQ298968) reported
@ACTFibernet I’ve been experiencing frequent internet disruptions lately, and today there’s been no connection for over 5 hours. The support ticket states resolution between 19:30–21:00, which is quite delayed. As someone working from home, this severely impacts my work.
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Maheshwaran R
(@MahezwaranR) reported
@ACTFibernet , How long I need to wait for the issu SR10376058302434 to be fixed. The switch is being set off from the Location as they are not being paid for the box from their premises. Again and again the issue seems to be arising and your team is not taking it seriously.