ACT outages and service status in Cochin, Kerala
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- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gopal Iyengar (@gopiye) reportedI lodged a complaint for the non working of ACT WiFi at my residence in Chennai on 23 July. The service engineer checked the instrument and suggested that the router needs replacement. It's more than a week now and the router has still not been replaced. @ACTFibernet
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedI lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice
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P. Ashwat Kumar (@ashwat01) reported@ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.
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UtdBake21 (@quietsignalhz) reported@ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent
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Sam Ponraj (@ArchitectSam76) reportedThe internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet @ACTFibernet The pathetic quality of service is at display again, there's no internet and ETA to fix it by 1 pm has elapsed again.. if there was competition to be come worlds worst ISP you're KILLING IT
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Ramu (@Ramu12463883) reportedAbsolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown
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$hyju (@linktoshyju) reportedInternet down since morning @ACTFibernet SR1038143543894
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Gopal Iyengar (@gopiye) reported@ACTFibernet Agreed. You have a lot of patience in not attending to customer's problem.
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NW (@naween__) reported@ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap