ACT Outage Report in Cochin, Ernākulam, State of Kerala
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (64%)
-
Wi-fi (18%)
-
Total Blackout (13%)
-
E-mail (4%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr Balaji M
(@Balaji0405) reported
@ACTFibernet @TRAI New business strategy of Act fiber net. Pay for 6months, get disconnected for 2days from each month, no option to extend the date of subscription. Calling to customer care is waste of time
-
sumanth
(@imsumanth11) reported
@ACTFibernet Such a disgusting customer support. If you are unfit to do an installation in act available area. How can be a reputed internet service provider. Forget about installation I haven't received a single call from you in these 3-4days.
-
Prakash.S
(@sprakaashbjp) reported
16 hours has passed the promised call r update on service failure yet to be reced. Pathetic @ACTFibernet
-
Mohan Kumar K
(@virugaimohan) reported
@ACTFibernet What testing team is doing? Won't you properly test the mobile app before release? In Payment History, I couldn't able to click one of the dropdowns under (Show Payment History From:) Useless crap app.
-
Rajesh Preetham
(@RajeshPreetham2) reported
@ACTFibernet Every day same issue slow network slow network slow network. Why don't you provide for what you are taking monthly charges from me. When the due date is near u people are keep on asking to pay bills then why don't you give proper internet.
-
Raghav Gupta
(@RaghavGupta1616) reported
@ACTFibernet Since last 15 days I have been trying to contact ACT customer care for refund but I am neither getting refund not a call back from refund team. The refund team just closes the ticket without any reason.
-
Amar
(@_ImAmar) reported
@ACTFibernet recently took ur connection.Within a short span of time this is my 6th complaint n yet no proper fix for internet issue.Every time the complaint is closed by ur team without even getting confirmation from the customer about the resolution. DM for my account details.
-
Inder Singh
(@Its_InderSingh) reported
@ACTFibernet @ACTBangaloresince Since yesterday my internet is not working ,Service request for this issue is already raised with reference number SR10256534597972, no one contacted till now from your team , kindly resolve this asap
-
Rajesh Preetham
(@RajeshPreetham2) reported
@ACTFibernet @imsumanth11 Every day same issue slow network slow network slow network. Why don't you provide for what you are taking monthly charges from me. When the due date is near u people are keep on asking to pay bills then why don't you give proper internet.
-
ST
(@TharraLocal) reported
@ACTFibernet hello team.. I asked for suspension of the connection on 5th of may and until 11th of may no action was taken and got a response I need to pay for 11days. When I have raised on 5th why I have to pay for 11 days? No response from your support team on this query..