ACT outages and service status in Cochin, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shyam Sundar (@shyamsundarg) reported@ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI
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Vineet Chhabra (@bruce_not_wayne) reported@ACTFibernet my ticket is closed again and again Ticket SR10280485792024 I want to cancel the connection, not sure why your team is closing this ticket Pathetic customer support you guys have
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Sooriyaprabu Veerasamy (@v_sprabu1586) reported@ACTFibernet My internet connection has been down since Saturday morning. Today is the third day without even a single update from your end. What kind of customer service is this? Here is my ticket number, and please don't ask to look into the app for details.SR10280491822134
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Daniel Christopher (@DanielChris2000) reported@ACTFibernet Act fibernet just keeps showing how pathetic their service is! It's been three days since I raised a ticket for relocation and nobody has bothered to even call me. Support team keeps giving fake promises that the technician will be coming.
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Suresh Abs (@abs_suresh) reportedHello @ACTFibernet @FiberAct Internet is not working for last 3 days and assigned engineer not picking the call, tried more then 50 times. Worst service. Ticket# - SR10380421311224
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avijeet kumar (@avidno1) reported@ACTFibernet your service engineer Arun - 097317 03814 has responded he cannot fix and change our connection. What a service.
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet Still no response from your team, You have collected prepayment for three months but no basic service to your customer @consumerforum_ fourm Can you help me with the legal action to protect customer Rights?
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Sulabh Puri (@sulabhpuri) reportedDear @ACTFibernet your internet has become rank bad. Last 3 months have been terrible. Numerous complaints raised. No respite. It keeps getting disconnected. Worst is after restarting router your internet takes 15 mins to connect. Dear @JioCare please tel me how can I move to you
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet By what time is the technician expected to come and fix this issue?
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Superamin01 (@Superamin011) reported@ACTFibernet Why are act services being weird from a couple of days? Internet is getting on and off every 5 minutes without any reason and Customer service has no clue what's going on. Not just for me but many users. What going on??