ACT Outage Report in Cochin, Ernākulam, State of Kerala
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The latest reports from users having issues in Cochin come from postal codes 682019.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Murthy
(@abhishekmurthy6) reported
@BandBajaateRaho @ACTFibernet still nothing done I am just getting timelines and no use of those timelines you are not doing anything it's going be 5th day tomorrow when are you fixing my connection. Refund my amount if you cannot provide service. I don't want this useless service whichdont work
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Dr Selwyn Sundaram
(@SelwynSundaram) reported
@ACTFibernet Worst Broadband service provider in Chetpet Chennai! 3 - 4 times a month we have no Internet the whole day! So if you are WFH beware!!!
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DataScience Reporter
(@data_reporter) reported
@ACTFibernet please stop giving canned answers and shut customer service desk…making false promises and wrong resolutions. When your engineers restored connection to my apartment t they ignored mine and been pushing resolutions time without answer.
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DataScience Reporter
(@data_reporter) reported
@ACTFibernet no just your customer arrive even social media is equally bad as your service….totally unpromising and unworthy
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Deepu
(@gryffindorbrat_) reported
@ACTFibernet when do you guys plan on resolving the issue? The CX support is getting terrible, they're hanging up calls and not giving appropriate response. Please be honest and tell us if you will fix the issue or not? I need refund as well as I pay the amount quarterly.
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Muthu Kumar
(@MuthuKumar10001) reported
Dear @ACTFibernet, why are you ignoring my mails? Customer support disconnects calls midway. You are indirectly forcing me to disconnect. Charged ₹706 for shifting + ₹647 monthly, but no technicians visit. I’ll file a consumer complaint with proof if I don’t get a refund.
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RKMalladi
(@ramakri56346443) reported
@ACTFibernetHYD @ACTFibernet Your fraud executives never turn up in an apartment complex with 600 units when there is no network for 3 straight days. Absolute garbage @ACTFibernet
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Praveen Kumar
(@pravnkumarb) reported
@ACTFibernet Internet is not working, have raised a ticket - SR10176756466564. Please assign a technician and resolve it asap
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Ravindra Kumawat
(@LoyaltyBanker) reported
@ACTFibernet Its been 5 days, ur internet is nt working. Every time you revise the timeline of resolution and nothing happens. No option to connect to engineer. If I call customer care, then it's an hour wait. Wht to do, tell me?
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RKMalladi
(@ramakri56346443) reported
@ACTFibernetHYD @ACTFibernet No network for straight 3 days. Unpardonable negligence. Irresponsible executives never bother to provide any updates. Total Garbage. I personally take all possible actions to blacklist this fraud ISP in my apartment complex.