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ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro_ShantTweets
    ThinkWithPrashant (@Pro_ShantTweets) reported

    @ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.

  • Lollubee
    𝗟 𝗼 𝗹 𝗹 𝘂 𝗯 𝗲 𝗲 (@Lollubee) reported

    @ItismeLucifer @ACTFibernet No use. ******** closing the ticket without resolution.

  • RacingVeteran01
    Racing Veteran (@RacingVeteran01) reported

    @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

  • AkshayMali70819
    Akshay Kumar Malipatil (@AkshayMali70819) reported

    Worst network @ACTFibernet worst service in Bangalore Vijayanagar

  • samiullah_shaik
    Samiullah Shaik (@samiullah_shaik) reported

    @ACTFibernet @ACTFibernetHYD 101810485949 new connection till now mesh router not given. . If your unable to provide refund my amount mutiple tickets created now solution taken money

  • abhinavsays42
    abhinav sinha (@abhinavsays42) reported

    @ACTFibernet I wanted to move from airtel to ACT hoping that service will be better. But the experience has been worse/pathetic. After taking the initial payment for 3 months the service representative has stopped responding to calls. Just hope the refund comes on time.

  • Ekraralam
    Ekrar Alam Ansari (@Ekraralam) reported

    Have applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet

  • cybercrawler99
    cybercrawler99 (@cybercrawler99) reported

    @ACTFibernet You people arent interested it seems. Cancel the order and refund

  • zzlucky158
    Lucky Sharma (@zzlucky158) reported

    @ACTFibernet Hey, Don't give me generic response. Please fix it ASAP. It's been really annoying. After current billing cycle, I'm throwing this out and getting a new connection.