ACT Outage Report in Cochin, Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (10%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Laxmi Sriram (@sriram4films) reported 8 minutes ago

  It's been three months since i started using #JioFiber and I realised that @ACTFibernet is much better, the speed on #JioFiber is very uneven on regular basis and customer support @JioCare is clueless, will discontinue it

• Vivek Akar (@akar_vivek) reported 9 minutes ago

  @ACTFibernet Is there any update on when the device will be recovered. I'm literally frustrated. If u dont get the person to recover device by today, I swear I will sell it or won't return at all😡😡. Ur one of the WORST ISP I've ever seen in my life. "Hathway" is far better than u.

• Bhavdeep Modi (@BhavdeepModi) reported 10 minutes ago

  I had one of the worst experiences in getting a WiFi connection through @ACTFibernet recently. After confirming multiple times from them whether their services were available in my area, I got a reply from them after making the payment that they won’t be able to do so.

• viplav salokhe (@Iamviplav_) reported 14 minutes ago

  @ACTFibernet looks like you guys have made a habit of cutting down the internet once a month and resolve the issue after 24 to 48 hours. Disappointed with your service.

• Sumit Agrawal (@sumit_243) reported 14 minutes ago

  @ACTFibernet I have transferred ~11k advance for 6 months through an agent named Mosamil on 4th Oct. He promised connection within 24 hours. It's been 48 hours. Noone contacted me and I have tried to contact customer care atleast 15 times. Could you please refund my amount?

• MVS Aditya (@mvs_aditya) reported 16 minutes ago

  @ACTFibernet Pathetic Response on the issue raised. It's been 3 days and all I see is "Request is raised" but no resolution.

• shreyasvp (@Vvp77500618) reported 16 minutes ago

  @ACTFibernet She would have tweeted using her mobile data. @ACTFibernet instead focusing on this marketing provide good service 2 ur existing happy customers, we will do the rest. No internet for 8 hrs and no fix so far.

• I Am The Floor (he/xe/they) (@transboyblues) reported 19 minutes ago

  @ACTFibernet Hello, my net is still not working.

• Sreekanth.N.R (@NSR0981982) reported 19 minutes ago

  @ACTFibernet Seriously, facing a lot of trouble for corporate act fiber reconnection for since last 5-6 days Hyderabad, staff are not polite to their so-called customers, not understanding customers needs.

• Kishore (@Kishore92730130) reported 22 minutes ago

  @ACTFibernet not even nodal team is responding.. such a worse team from Act including nodal and all..even nodal is also behaving like a low grade employee... Pathetic service.. shame on ACT...