ACT Outage Report in Cochin, Ernākulam, State of Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 07/17/2024 13:40

July 17: Problems at ACT

ACT is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • davuluril D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.

  • AlekhPandya Alekh (@AlekhPandya) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Your team says its fixed but issue reoccurs and your team has that special request to call them personally rather opening/reopening a ticket.

  • ARKSCEO Rohit (@ARKSCEO) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !

  • ninaada Ninaada Bellippady (@ninaada) reported from Bengaluru, State of Karnataka

    Not able to reach your customer care number either. What am I supposed to do? @ACTFibernet

  • Urbanaati குருமா கிழவன் (@Urbanaati) reported from Coimbatore, State of Tamil Nādu

    @ACTFibernet what is the procedure to disconnect the connection. Customer care number is of no use

  • pencilman786 Naveen Kumar Singh (@pencilman786) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Will you guys ever respond and give a quick solution for your Pathetic service?@ACTFibernet Are you listening?

  • Akhil1490 Akhil Kumar (@Akhil1490) reported from New Delhi, National Capital Territory of Delhi

    @ACTFibernet no internet connectivity for over 24 hours now in Panchsheel Vihar. No action on registered complaint. Please fix ASAP or provide expected time of resolution.

  • ItsPbg Who_I$_PG (@ItsPbg) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet no internet in HSR 6th sector for last 2 hours. Customer support team telling they will fix this issue tomorrow morning. Your internet service sucks. Bhai @RCBTweets ka match hai.

  • qwikyss Balaji RD (@qwikyss) reported from Sholinganallur, State of Tamil Nādu

    @kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.

  • Rahulkodlipet Avinash (@Rahulkodlipet) reported from Bengaluru, State of Karnataka

    @ACTFibernet Hello team again wifi is not working I'm not able to register complaint in app Please do needful