ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/08/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DurgaMerla Durga merla JSP🔯 (@DurgaMerla) reported

    @ACTFibernet I paid for the subscription. The executive told that my area has a service. Later he told no availability in my area. Still I didn't got refund. Act fiber service is really torturing me. Worst service that I couldn't even refer to my friends or family. Worst Worst

  • sammiedavis02 Samantha Abraham (@sammiedavis02) reported

    @ACTFibernet Wi-Fi is down and your app is not letting me log in to file a service request. Stops working 2-3 times a month. 🙄

  • kirupakaran_h kirupakaran (@kirupakaran_h) reported

    @ACTFibernet Well @airtelindia is already available in my apartment and is not doing such shenanigans. Won't take me a day to shift. I've been a paying customer to you for 5 years :/

  • DurgaMerla Durga merla JSP🔯 (@DurgaMerla) reported

    @ACTFibernet No proper response from customer care and even Twitter handle

  • MannuGaming15 Mannu Gaming (@MannuGaming15) reported

    @ACTFibernet Can you please provide an ETR for SR10366461257604 ? Internet has been down since last day but no proper information or follow up for the case yet.

  • Mr_Adnan_baig Adnan Baig (@Mr_Adnan_baig) reported

    @ACTFibernet @eswarallu325 It is more than 24 hours internet is not working. I have raise the complaint but no use just extending time. You people say we are no.1. If you are then resolve this asap.

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet @ACTFibernetHYD u guy's stoop to low that every executive who calls is rude never ready to listen us... And if asked for please re arrange call with a respective agent who talked to me previously say's to us what his name was? Sorry even i worked in Customer support

  • ShakeelAnsari3 Shakeel Ansari (@ShakeelAnsari3) reported

    @ACTFibernet worst service provider

  • ShambhuSwami9 Shambhu Swami (@ShambhuSwami9) reported

    @ACTFibernet worst service ever .. I am trying to connect customer care but its completely useless... The automated system Sucks... Doesn't take responses properly. It has its own geography. Tried putting Bangalore city more than 50 times still saying put Valid city.

  • DurgaMerla Durga merla JSP🔯 (@DurgaMerla) reported

    @ACTFibernet waste service in India local networks are good. Daily torturing me for my refund. Still I didn't got even a call back