ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/15/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Owais189 Awaz (@Owais189) reported

    @ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!

  • Dheeraj_Damera Damera Dheeraj (@Dheeraj_Damera) reported

    @ACTFibernet hey team do you have something called customer service or is it a smoke screen?

  • RiyasMoss Moss Riyas (@RiyasMoss) reported

    @ACTFibernet Hi Team, Worst broadband network bcoz of that bad response has shared by ur back end team still no clarification has been shared over it🤬🤬🤬🤬

  • DeepuPulipati Kuladeep Pulipati (@DeepuPulipati) reported

    @ACTFibernet Your customer service is not at all responding. I am having issue with my Billing details and no one is responding since 15 days. Now I am recieved message stating connection will be stopped.

  • HNayyar92 Harshit Nayyar (@HNayyar92) reported

    @ACTFibernet No revert again! Is this how you treat customers? This is plain harassment. I have been following up regularly but you guys can’t send an engineer over? Pathetic @ACTFibernet

  • karthiknutikat karthik nutikat (@karthiknutikat) reported

    @ACTFibernet have complained n number of times ,even the executive came and sorted the issue,but still my connectivity goes off ,.. Thinking to change . Which is best? Airtel ,and jio aren't in my area. Please suggest any broadband connection #fiber #Hyderabad #actfibernet

  • i_m_animesh Animesh Agarwal (@i_m_animesh) reported

    @Airtel_Presence Hi @Airtel_Presence. After 6 days of following up, now your crew said that they will not be able to provide the connection and that they'll have to cancel now. Was using @ACTFibernet earlier. Will go back to them only.

  • 387imran Imran Khan (@387imran) reported

    @ACTFibernet Madarchodo you should get award for the most slowest internet in hyderabad, scoundrels can't even provide service properly, take weeks to respond.

  • sahil_paudel Sahil Paudel. (@sahil_paudel) reported

    @ACTFibernet @AnnVerghese What about my new connection when are looking into that, it has been hours now since you told will update me. Worst experience with pathetic service.

  • tanoy_dewanjee Tanoy Dewanjee (@tanoy_dewanjee) reported

    @ACTFibernet @CMOTamilNadu What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.