1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Cochin
ACT

ACT outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • bharatsuji
    Billa Bharat (@bharatsuji) reported

    @ACTFibernet Internet is down??? Every weekend this is the problem.

  • isdwlyhni
    Cravingpeace93 (@isdwlyhni) reported

    @Varun_Devil28 @ACTFibernet Escalated to upper management. They sent the same script of 48 hour resolution. @ACTFibernet as a company has failed.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Internet issue resolved with changing new Modem, With changing new Modem All The System Network has lost The Connection, and Your Person Harish informed me that He will resolve this problem, and inform your IT department Team Resolve this , but Mr Harish not Responding.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.

  • Chandler_Trib
    Tribbiani (@Chandler_Trib) reported

    @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet Ehom do I contact to cancel service?

  • riceofsushi
    Haiku (@riceofsushi) reported

    @ACTFibernet @ACTFibernet also we have not received any SMS or calls thus far. Instead you should look at your sales and customer supports call logs on how frequently we have reached out today. It should’ve been vis-ver

  • isdwlyhni
    Actfibernetsucks (@isdwlyhni) reported

    @ACTFibernet I don’t want “24-48 hours, extensive damage, team is on-site” bs. I want a new engineer assigned and for this to be fixed today.

  • Journeywithkite
    Journey With Kites (@Journeywithkite) reported

    @ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?

  • shashank_cghb
    Shashank Singh (@shashank_cghb) reported

    .@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert