ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/22/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • reginaldlazarus Reginald Lazarus (@reginaldlazarus) reported

    @ACTFibernet Your engineer is asking me to call the customer service and disconnect ACT Broadband.

  • nemmikanti0208 Naresh (@nemmikanti0208) reported from Annāram, Telangana

    @ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???

  • biswal08 Rajendra Kumar Biswa (@biswal08) reported

    @ACTFibernet worst service I have ever seen in Bangalore. I am going disconnect this and I will suggest all my friends to disconnect this service. We will use @HathwayBrdband.

  • BharatChakunta Bharat Chakunta (@BharatChakunta) reported

    @ACTFibernet @ACTFibernetHYD can someone from your team address my issue net is very very slow - if not addressable I will look for other provider from last 2 weeks same issue - slow speed n frequent disconnection

  • photomithra Srinivasa S (@photomithra) reported

    @ACTFibernet Still waiting! #ACTFibernetSucks #FAIL

  • biswal08 Rajendra Kumar Biswa (@biswal08) reported

    @ACTFibernet worst customer care service. They don’t have any idea about @ACTFibernet . I think they are doing time pass. All idiots are sitting there.

  • amij24 Amith Dubey Official 🇮🇳 (@amij24) reported

    @ACTFibernet My internet is not working for account 101012661548, plz fix the issue immediately as I'm working from home. Ticket number is SR10160931048252. @DoT_India @_DigitalIndia

  • arko_singh Arko Singh (@arko_singh) reported

    @ACTFibernet SR10160908341772 we don't have connection since today early morning. Till now no resolution. It is really hard to work in this WFH scenario. Could you please check with utmost importance

  • Raghav86403473 Raghav (@Raghav86403473) reported

    @ACTFibernet For the past 10 days we have been contacting the helpline number and an engineer regarding the name change and till now there has been literally no response and it is highly frustrating that you treat a valuable customer like this. (1/2)

  • cruisemaniac Ashwin M 🌩️ (@cruisemaniac) reported

    Hey @ACTFibernet need a callback. The switch is down because the neighbors have shut down power 🙈 and aren’t in town.