ACT Outage Report in Cochin, Ernākulam, State of Kerala
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The latest reports from users having issues in Cochin come from postal codes 682019.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Cara 🇮🇳
(@Cara07352870) reported
@RamshettyVishnu @ACTFibernet @ACTFibernetHYD I have no internet since Aug 19th. Terrible service!
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SachFed! O+
(@Belie21inRoger) reported
@excitel_rocks I'm unable to DM details but here's the ticket number 425-3453. See how many tickets I had to raise in last few days. Your service have been pathetic. One month left and I'll go for @ACTFibernet . Done with you!!
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Bikram Mahanthi
(@bikram_mahanthi) reported
@ACTFibernet My internet has been down for almost a month. No response from engineers or customer service despite repeated attempts (Ticket: SR10176953022133). Either fix the issue immediately or issue a refund for the service I paid for. If not resolved, I’ll pursue legal action
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Vijay
(@rastapopolos) reported
@ACTFibernet I am trying to pay my bill. But I'm unable to login to your website. After entering OTP, it says you're having trouble connecting to my router. I've restarted but still unable to login. Any other way to pay?
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MALLARPU VENKTESH
(@MallarpuV) reported
@ACTFibernet what’s going on? Total outage and no resolution timeline! Customer care says 3 days to fix it — and even asked if I want to disconnect. Really? That’s your support? You never forget to charge us on time (with penalty if late!), but when we need service — nothing.
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rishabh sinha
(@rishabhsinha19) reported
@ACTFibernet whats the issue going in Hyderabad. My internet is not working since yesterday night. Still no one called or updated anything. I tried to talk to executive but you guys have already put automated voice on IVR and there is no option to talk.
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Tholganti Swan ( TRADER)
(@MaheshB23109451) reported
@ACTFibernet 09154688293 your personal I have paind for installation past 1week till now no response iam really frustrated with your service
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NamasteBharat
(@aniketdas1186) reported
@ACTFibernet @ACTFibernetHYD your support mechanism is pathetic, no agents to support, ticket resolution still not done. Internet ntwk not there at my home since yesterday 2pm or earlier. Service engineer stated to resume service today but NO ACTION yet.
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P@k k baap, 🇮🇳 wale
(@PakKeBaap) reported
@ACTFibernet Your customer service has become unbearable. Every time I call—no matter the number—the call gets picked up and then immediately disconnected. And if I ask to be transferred to the retention team, it drops right away. What’s going on?
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Antisocial.
(@Zainab_0216) reported
ACT Fibernet @ACTFibernet has the worst customer service, zero response, zero accountability. Paying customers deserves better! #ACTFibernet #CustomerServiceFail