ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ravikothari
(@ravikothari31) reported
@ACTFibernet False commitment by act support team. In Nov 2022 I was asked to take 6 month stromplan. I was told by Act executive that we will provide monthly receipt of every month for reimbursement purpose also. After so many calls i am still not getting monthly receipt.
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sachin
(@sachins_sms) reported
Your ticket SR10167248270254 is tentatively expected to be resolved by 09-Mar (DD/MM) between 19:30 to 21:00. Team ACT Today is 10 March, no update, only extending the problem, internet is down from last 2 days, pathetic service @ACTFibernet
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Chintu Roberts
(@chintu_roberts) reported
@ACTFibernet The sr SR10767202925369 is closed without resolution from 02-03-2023 it has been closed by your team four times I've reopened the request expecting a Faster resolution and the update. No executive contacted or reached so far I need an call from the escalation team
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Roopesh Kumar
(@roopesh75k) reported
@ACTFibernet @ACTFibernetHYD Can I get the payment details from Jan 2023 to March 2023 in pdf format. I tried downloading bills paid from app and website but looks some kind of errors.
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Sukin M
(@sukin_offl) reported
@ACTFibernet seems network is not connecting properly.
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Rose
(@RoseEvangelene) reported
@ACTFibernet Issue resolved finally got back my money. Thanks to your representative Manoj i guess who answered me today.
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Dinesh Kumar Reddy
(@RDinesh_Reddy) reported
@ACTFibernet As per Act its clearly stated in FAQs that in case we cannot give services you will get a refund on pro rata basis which is a just a theory but we cannot get a refund at any cost clearly stated by customer care of Act but where as other Internet services gives refund
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d
(@kosd2023) reported
@ACTFibernetHYD @ACTFibernet have been reaching out to customer service since morning. Been redirected but no solution. Can I get some resolution SR10167256778004
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DhiTestUser01
(@DhiTestUser01) reported
@ACTFibernet please help, SR10367237869204, ETR crossed &no technician bothered to call me, ticket was created after previous technician came home only to say type of request I raised was wrong, for past 1 week, I've had no internet in one of the rooms !!! tollcare is not helpful
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citizen
(@Nanmaiundagatum) reported
@ACTFibernet For how long day is over and I'm using mobile network for my work.