ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh
(@rajesh143rs) reported
@ACTFibernet @ACTFibernet your customer service is as pathetic as your connection, I waiting in a call queue for more than 20mins, when it said my turn no one spoke, it was just blank,.... And even if we can connect, they never have anything to add other than what we get in d msg...
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SUNIL KUMAR
(@sun1l_kumar) reported
@ACTFibernet When can i expect this issue be resolved?? it's been more than two days.
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Maninder SinghBhatia
(@ManinderSb1) reported
@ACTFibernet When it comes to taking money you guys are proactively calling for plans and shyt!! Worst internet provider and your executives are bloody liars. I need to talk to a manager right away or cancel my account and refund the money!
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Vinay Biradar
(@vin7ap_007) reported
@ACTFibernet Team, there is no update yet. It has been 48 hrs. Raised multiple tickets, one got closed without resolution. This is worrisome.
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Preetham Deshpande
(@preethamdesh) reported
@ACTFibernet shame on u since two days u have not solved my problem . Shame on u
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Mkhaleel
(@Mkhalee61504493) reported
@ACTFibernet SR10162495220341 SR10161914553198 Raised these a couple of weeks ago but the is not fixed yet for th 2nd one. Its regarding the removal of box, please fix this by 2mrw. 1st is closed twice without any proper communication, and reopened again now 3rd time.
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vallabh asawa
(@vallabhasawa) reported
@ACTFibernet it's 3 days still the internet is not working. Customer care doesn't care...can you give me some SLA or update ...we are working from home and it's hard to manage for 3 days... Urgent help #act #actfibernet
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Anil
(@venkat11845) reported
@ACTFibernet Internet not working from yesterday 2 30 pm. Raised complaint at 4 PM (20/9/21) with SR10162596879042. No update till today morning (21/9/21). Have called customer care and they gave ETA as 4 pm. Its 6 pm now still not working. Can you take it serious & assist?
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soubhagya mohanty
(@srmnitjsr) reported
@ACTFibernet After such irresponsible and callous behaviour when I decided to switch to other service provider, then I came to know that you don't return the excess money I have in my account. So pathetic. @TRAI @DoT_India
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Maninder SinghBhatia
(@ManinderSb1) reported
@ACTFibernetHYD @ACTFibernet You guys can’t fix a dam issue in so many hours ! It’s work from home bloody idiots ! SR10162644849467 , I want refund and kindly stop providing services from now onwards