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ACT

ACT outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at ACT

ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • priyank94822065
    HinduRastra (@priyank94822065) reported

    @ACTFibernet What about the situation when you employee is threatening me to kill me? Will @ACTFibernet will be responsible for the same if any theft happens of any unfortunate incident either happens with me or my family?

  • rashtrawadime
    GA (@rashtrawadime) reported

    @ACTFibernet It is more than 12 hours since internet is not working, do you think this should be acceptable

  • neelnihal1
    ɱ૨.Nickk (@neelnihal1) reported

    @ACTFibernet Jun 7 sunday Morning 11am update Internet still not working. @ACTFibernet

  • AdityaKLives
    Aditya (@AdityaKLives) reported

    @ACTFibernet you going to respond to my concern sent via DM or again send that same prompt response without addressing the issue?

  • HiShibamSarkar
    S (@HiShibamSarkar) reported

    @ACTFibernet Boss no internet again! Fix your service first

  • agarwal_rahul25
    Rahul (@agarwal_rahul25) reported

    Hello @ACTFibernetHYD, @ACTFibernet My connection in Hyderabad has been out of service since 3rd June. SR10180566946244 request number. The ticket was closed yesterday without the resolution and I had to reopen it. Please look into it asap and send a technician for repair.

  • IamNaveen_s
    Naveen Kumar S (@IamNaveen_s) reported

    @ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.

  • classicjsg
    Jas (@classicjsg) reported

    @ACTFibernet SR10280573580374 If I have reopened the ticket 3 times. How can someone just close it without speaking to me and finding out what is the concern? What level has your customer service stooped to??

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet You can shove the ETR and ticket up your... I know you guys keep changing the ETR and timelines as per your convenience,so don't give me that crap.I want a strong escalation against your service guy Naveed who has been fooling me to save his own job.That retard needs to be fired.

  • raghuv_here
    Raghav (@raghuv_here) reported

    @ACTFibernet What is the ETA? I have been using ACT for more than 10 years and looks like support has degraded to lowest these days. Let me know if you can fix it or will go for @Airtel_Presence or @JioCare. You need 8 days to fix the issue?