ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/07/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IamInfant_Deepz Infant Deepak (@IamInfant_Deepz) reported

    Worst support from @ACTFibernet during connection drop down. It's been 3 days since my service request was raised not yet resolved. Still now No one has addressed the request!! What kind of response from your #chennai team!! #internetconnection

  • VishalDayama vishal dayama (@VishalDayama) reported

    @ACTFibernet internet not working since 24 hours in benson town. Nobody resolving the issue. Nobody picking up the call. What do i do?

  • samagra_sharma samagra14 (@samagra_sharma) reported

    @ACTFibernet has the shittiest customer service. Their app doesn't work and requires 20+ clicks (with load times, it took me 40 mins) to raise a support ticket. When you call them, they ask to do things only by app, and their app flow doesn't work. I can't even end my connection.

  • TheCyberSahil Sahil (@TheCyberSahil) reported

    @ACTFibernet I want broadband service in my area could you plz assist me

  • univsh vshwareddy (@univsh) reported

    @ACTFibernet SR10266729962391 No proper response from customer care team..

  • AnishaBafna Anisha Bafna (@AnishaBafna) reported

    @ACTFibernet you guys have pathetic service. The internet stopped working if the electricity is not there, then you sell USB, but with everything place also the internet never works. It’s been more then 12hrs now the internet is not working abs the customer care don’t even help.

  • Vk0107 Vignesh (@Vk0107) reported

    @ACTFibernet Could you please address SR10366739745793 on urgent basis? The junction box in the common space is causing a lot of issues and frequent conflicts with other tenants/builder..

  • INFirstAlways IndianByHeart (@INFirstAlways) reported

    @ACTFibernet down for the whole area; this is reliability of ACT;

  • ErPumpkinEater Manas Sinha (@ErPumpkinEater) reported

    @ACTFibernet @consumerforum_ is there any help I can get on this? #NoBrand

  • IamInfant_Deepz Infant Deepak (@IamInfant_Deepz) reported

    @ACTFibernet My internet is still not working, it's the 4th day since the issue stared. Will i get the connection or shall I change the network. Kindly confirm me by this afternoon. I can't wait anymore, my daily office is getting affected. Seems no improvement in the issue.