1. Home
  2. Companies
  3. ACT
  4. Cochin
ACT

ACT outages and service status in Cochin, Kerala

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AnkuSha12771848
    Anku Sharma (@AnkuSha12771848) reported

    @ACTFibernet My name is Sandeep Sharma. I’m from T Block, Gali No. 4. My internet service has not been working since morning, and the issue is still unresolved. I have my work to attend to, so please look into this urgently and restore the service as soon as possible. Please help

  • lalithkumar_18
    Lalith kumar (@lalithkumar_18) reported

    @ACTFibernet It’s been a month after my complaint… Still there’s no complete resolution for my issue… Hereafter We can post in public what are going through there’s no private message… People should be aware of this not you’re irrelevant ads… #actfibernet @ACTFibernet

  • MeghanaSastry
    Meghana Sastry (@MeghanaSastry) reported

    @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

  • mvrrao
    RAGHAVENDRA RAO MV (@mvrrao) reported

    @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

  • sumanpsk
    Suman Kumar (@sumanpsk) reported

    @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

  • SanjaySachdeva_
    Sanjay Sachdeva (@SanjaySachdeva_) reported

    I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

  • pavanamar554
    Pavan (@pavanamar554) reported

    101012111304. Deepthisree nagar road no 27 every month internet issue why and what is happening. We have 5 connections in one apartment and suddenly today after 6 pm internet issue. Some work done at one pole and we don't have internet now. @ACTFibernet

  • rao_gnaneswar
    Gnaneswar Rao (@rao_gnaneswar) reported

    Unacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. ​Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport

  • socialevil2002
    Singh Ranbeer (@socialevil2002) reported

    @ACTFibernet Customer care is not telling me refund process.