ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sri harsha Bapatla
(@sriharshasha) reported
@ACTFibernet @ACTFibernetHYD How much time does it take for you to get a reconnection done? 2 days + taxes (4 days).. honestly??? Taxex are more than what the price is?? Can someone help me urgently??
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Ali
(@Ali_s5s_) reported
@ACTFibernet seriously every day i have to raise ticket for wifi issue , an I'll just get a call after few hours an without even my concern resolved the ticket will be closed. Experiencing a worst service.
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Hridayesh Dwivedi
(@HridayeshDwive5) reported
@ACTFibernet Not yet sir.... I have been for a long time .It has been 7days of disconnected service. No refund yet. Very Disappointed
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akhil sai
(@akhilsai423) reported
@ACTFibernet Had a bad experience with u from past 3days internet not worked and i called customer care so many times but no positive response and the issue has not resolved till now.
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John J
(@johnsaysgood) reported
@ACTFibernet , asked via direct message to resolve the billing plan paid for 6months+free 2 months terminating end of Feb 2022. Provided screen shot clearly shows the plan reciept number, generated by ACTFibernet service since July 2021. WFH is affected by this ActFibernet mess.
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernet @ACTFibernetHYD here is another episode of sheer negligence it’s been 4 days since I have lodged a ticket but all each day I get is just a fake assurance message from @ACTFibernet stating that the issue will be resolved within 24 hrs- but that doesn’t happen at all
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Shaik Ali
(@ShaikAli179) reported
@ACTFibernet hi team my account number is 101513183130 since 8 days your executive are telling that connection will be fix today but no one is giving proper solution kindly resolve my issue or else disconncet my network my mobile no 7013706067
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Rajavardhan Varma
(@RajaVardhan17) reported
@ACTFibernet if your coustomer shifts to other network you will get to know. I know how to remove that service box then you will get to know
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VikashSinha
(@VikashS04041323) reported
@ACTFibernet @GoI_MeitY FYI No one has bothered to reply me. Is this the service you provide? Wow. Really Appreciable... When will I get the refund? Plz don't try to misguide your customers. Give me a confirm date.
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Surya Kandala
(@a72da053cb40429) reported
@ACTFibernet Due to lack of permanent solution the below is happening Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 11/22(MM/DD) 19:30 to 21:00. Sorry for the inconvenience. Team ACT