ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Being Human
(@Human_Being20) reported
@ACTFibernet Hi everyone.. Avoid this worst service... they have worst sales People lier custimer care and fake Commitment at every step. They launched in Jaipur area and taken money and now waiting since last 5 days. Be safe with Sales Guy Kushlesh Varma @ACTFibernet
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Pratyush Pulipaka
(@pratbaba) reported
@ACTFibernet pathetic experience trying to disconnect account. No proper IVR options, have to reach a human through some other option. They take your details and transfer to a very rude "disconnection department" who ask the same details again. No wonder they're losing customers
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Lebron_
(@lebron_456) reported
@PoonamA91049312 @ACTFibernet Hey i am living in Chhatarpur ..is @ACTFibernet worst in Chhatarpur Delhi also .please reply
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Iasif
(@khan_rocks) reported
@ACTFibernet No one is contacted yet to me request raised yesterday is this the kind of service we are expecting???
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Gaurav kaushik
(@gaurav_k17) reported
@ACTFibernet team, I already have 1 wifi connection from you. A box is connected in my house. I want to connect 1 more lan to my PC directly. Is that possible, please help.
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rataurus83
(@rataurus83) reported
@ACTFibernet today technician tells us that the router is faulty and that we have to pay for a new router as 6months have passed, we are not falling for this scam...we have not had any issue with Airtel and we are shifting all business...God Bless ! With this kind of bad service.
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Sayantan Datta (they/them)
(@queersprings) reported
@ACTFibernet is literally the most unresponsive ISP ever. Even something as bad as Excitel was better in terms of service. 16 hours of no internet, and no knowledge of why or when will it be back.
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Sai Krishna Jaiswal
(@krishnajaiswal) reported
@ACTFibernet 101563651701 you people informed, internet will be fixed by 6pm. No one called till now. I want to cancel now. Its been 4 days by taking the connection, Internet was disconnected twice. Please process REFUND.
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Sai Krishna Jaiswal
(@krishnajaiswal) reported
@ACTFibernet A/C no 101563651701. I took the connection on 10 May. Within one week 2 SR'no. Still no Internet. If this continues. I would like to Cancel.
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Hitesh Shah
(@HitzShah) reported
@ACTFibernet @ACTFibernetHYD (contd.)provided to you BUT NO sincere ATTEMPT TO RESOLVE the issue during such trying times..V R UR customer 4 more than a decade with multiple accounts & such insensitive responses & efforts?Is consumerForum the only wayout to our loss of business?