ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/05/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RHCHaricharan R.Haricharan (@RHCHaricharan) reported

    @ACTFibernet Need help as internet is not working. Have lodged a complaint- SR10267148136244 Need help to solve this urgently..

  • PIlka836 Gautam (@PIlka836) reported

    @ACTFibernet this is for ticket number SR10267145949964. This is the 5-6th time we had to face this internet issue. Please rectify. Such a pathetic service

  • shib490 Shiba (@shib490) reported

    My connection has been inactive for many days inspite of many calls, emails etc. I had made a payment for 5600 in Jan which is not reflecting in my account. Really shoddy service by act fibrenet @syedhashmi1234 @ACTFibernet @BalaMalladi

  • AnubhavSri7 Anubhav Sri (@AnubhavSri7) reported

    @ACTFibernet SR11967116557739 Pls resolve my refund query Your customer support are frauds!

  • sarath_xyz Sarath (@sarath_xyz) reported

    @prakashpie @HathwayBrdband I'm sorry you had to go through this **** too. Even their app sucks. I disconnected from #Hathway 2 years ago & moved to #ActFibernet & its one of the best decisions I've taken lol.

  • AnubhavSri7 Anubhav Sri (@AnubhavSri7) reported

    @ACTFibernet Pls tell me the status of my refund You customer support are not cooperating at all!

  • pavankumarbvrm pavan kumar (@pavankumarbvrm) reported

    @ACTFibernet always having some issues with internet connection. SR10267143874064

  • Sandeep37672268 Sandeep Bhargav (@Sandeep37672268) reported

    @ACTFibernet Guys please don't get @ACTFibernet . Since last one month I have been constantly following up to process my refund. I have raised several tickets. This bunch of idiots don't have courtesy to call customer before closing the ticket and not solving the issue.

  • visuwath2411 visuwath (@visuwath2411) reported

    @ACTFibernet Thank you so much @ACTFibernet for copy-pasting those exact same words that I've seen a hundred times before. I'm just curious, how many months is your 'priority' for replying to customer emails? Just asking for a friend. #badcustomerservice

  • ZarafK Grim Reaper (@ZarafK) reported

    @ACTFibernet Yes and I am hearing this from 2pm today. I need it resolved today.... Don't you people charge late payment fees if a cust delays payment by 1 day... The what shud a customer charge u for delaying to resolve. I want this solved today