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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Braj_kishore79
    Brajkishore (@Braj_kishore79) reported

    @ACTFibernet how to close Fibernet account on moving out? Can’t find link on app. Plz help out. Have contacted local rep but did not get help.

  • rahul610
    Rahul Agarwal (@rahul610) reported

    @ACTFibernet horrible service. No customer orientation. I guess state of most companies in India. Customer can go to hell

  • malli_6
    Mallikarjun (@malli_6) reported

    @ACTFibernet Need help in change of plan for my account. Please help.

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet @ACTBangalore SR10279860150194 There is no resolution, and wifi is still not working from ~10 hours. The technician came and left without fixing. Including me around 8 people in my neighborhood are facing issue.

  • mrajbharat
    Raj (@mrajbharat) reported

    @ACTFibernet Thanks much for the very quick and apt help !

  • IshanAhmad23
    Ishan Ahmad (@IshanAhmad23) reported

    @ACTFibernet I raised a complaint with Ticket No. SR11079830493484 yesterday and it hasn't been resolved yet without any action or ETA. Kindly resolve the issue at the earliest.

  • Pooja_1428
    Pooja Sharma (@Pooja_1428) reported

    @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

  • natarajanv88
    Natarajan Venkat (@natarajanv88) reported

    @ACTFibernet Service suspended over disputed OTT charges (₹267) even after plan upgrade with OTT included. Issue was raised earlier and acknowledged by your rep. Disconnecting service during a billing dispute is unacceptable. Restore service ASAP.

  • rkmalh1956
    R K Malhotra (@rkmalh1956) reported

    @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet Day 4th Still fiber net not working