ACT outages and service status in Cochin, Kerala
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- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arani Majumder (@AraniMajumder) reported@ACTFibernet Yet another 24 hours have gone by. And still, obviously, no resolution. @jagograhakjago you need to have a look. Official grievance will be lodged and shared soon.
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Rohit Singh (@singhrohit513) reported@ACTFibernet - SR11080684931534 .. Internet is down for 12 hrs now. The engineers claim that it was supposed to be active yesterday 10 PM. How much time you guys need, and is there any human I can connect with??
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet No updates - no connection yet - pathetic service - created SR more than a week back and repeated follow ups
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BVasuB (@BVasuB1) reported@ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.
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karthik valluri (@vamsivallurik) reported@ACTFibernet I've been a customer for 12+ years, paying ₹12k+ yearly for a 200 Mbps plan and ₹62k+ over the last 5 years. I'm told free router upgrades and better wiring are only for new customers paying same amount.Why are loyal customers treated differently? Clarity.
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Ignatious Jovith (@IgnatiousJovith) reported@ACTFibernet During their Sales cycle, they gives us a lot of hope, bells and whistles but in reality, nothing happens, nobody takes any actions till your 6 months advance payment gets over. They will never mind to provide any service because you are stuck and paid for 6 months.
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చలో నవ నిర్మాణ సభ (@crimetobehonest) reportedare making deals with corporations and mandating to take connections through you only to **** service customers. Life had been so good with @ACTFibernet @ACTFibernetHYD, then came this Airtel a**hole.
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PrakyDOTin (@Prakydotin) reportedThe issue is still not resolved. Kindly reopen my Disconnection request ticket. Inefficient technicians and staffs in @ACTFibernet
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Sumit kumar (@Frxtrot007) reported@ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time
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Vivek (@vavaki) reported@ACTFibernet my Internet connecting is not working since a week. Raised complaint multiple times, no response yet