ACT outages and service status in Cochin, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yashank Bharti (@yashank20001) reported@ACTFibernet If your techs stop around 7 to 8 PM, why hasn't my issue been touched yet? Giving me an ETR for tomorrow (Apr 10) is unacceptable service. @TRAI @DoT_India, this is a total service failure. I shouldn't have to beg for a repair. Complaint No: SR11079728116674
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Harsha_vardhan.exr (@Harshav08181997) reported8 days, no internet, no resolution — worst experience ever. Raised a complaint with ACT Fibernet and still no technician visit or proper update—just “will be resolved soon” messages. In 2026, internet isn’t optional. This delay is unacceptable and affecting my work. @ACTFibernet
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shreyas belavadi (@belavadi_7) reportedThis is completely unprofessional experience. The way I’ve been treated after payment is unacceptable, and I genuinely regret choosing @ACTFibernet .week later, I still have no proper connection, no update, and no accountability. This is not how customer service should work.
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet Even now i have raised a ticket for the network not working and the ticket number is SR101797588654. Looking forward to what the issue is now again (maybe the municipality works again)
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Naresh Aswani (@nareshaswani) reported@ACTFibernet Your ott plan does not work properly. Sony liv not working since last 10 days. Your customercare want to close the complaint without resolution. Pathetic.
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Prithviraj (@ghprithviraj) reportedHey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?
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user636811 (@user21098) reported@ACTFibernet Hi, I have not received any proper response and today on a call from your team and they clearly denied the router mentioned earlier and proper support. Hence I have cancelled my plan effective 10-04-26 with act fibernet and will require the entire payment refunded as the plan
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🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported@ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.
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AS (@AnirbanSarangi) reported@airtelindia Really appreciate your efforts to give a right coverage but somehow your team is incapable of giving resolution or better service. Switched from @ACTFibernet after five years, of testing your services. But it was my mistake.
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Sanjay (@SanjaySampath7) reported@ACTFibernet Broadband connection down since yesterday. After raising complaint I received SMS saying it would be fixed by 9 PM but it was not resolved. This morning I received another SMS extending the ETA to 1 PM. Really disappointed and no communication from the engineer.