ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Digit@l Cyril
(@DigitalCyril) reported
@ACTFibernet @ACTFibernetHYD pls expedite SR10163824498479 for resolution today itself, assign ticket to your tech Venkat #Hyderabad +91 99480 17737 You have DB box in our building, your cables are are already fixed, you just have to map the port IP address to my AC
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SANJAY PINTO
(@Sanjay_Pinto) reported
The concept of refunds for downtime must be considered for services in India. Consumers are taken for a ride with zero accountability of service providers. @ACTFibernet you have 'inspired' this thought.
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Ajay Kumar
(@AricGeek) reported
@ACTFibernet useless customer service. Making fool of the customer.
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shrey gupta
(@shreya24) reported
@ACTFibernet @ACTFibernet and again internet is down. this is ridiculous. can you have someone to check on this?
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kselvan
(@kselvan) reported
@ACTFibernet Reported the issue of netbanking leading to Paytm and your customer care is handling it very rude. I dont see a resolution yet, they kept asking me to enter mobile number where it not provisioned for. Are you working for Paytm or for your end customer?
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Srireng David
(@srireng) reported
@ACTFibernet Why are you unreliable ? Requested to shift on 27th for the 3rd Jan and untill now I've not received a call from any of your people. Worst ever service
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Pavan Rallabhandi
(@prallab) reported
Looks like my nightmare with @ACTFibernet is never going to end. Pathetic service for which I have asked for service disconnection and refund SR10263649787461 and even after 1 month, they have my money in Act account when I asked for refund.
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Rajesh dansena
(@TheRajeshKD) reported
Aftr disconnecting my connection with @ACTFibernet m still getting SMS N mails N NOW a due amount also.WHY?Ur CC-agent confirmed dat charges are usage based n I hvnt used ur service.Give me NOC wid No due over mail n delete my mail n number with u. Here is consumer caseID#3197045
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People Will Exposed
(@GafoorAlJunaidi) reported
@ACTFibernet Any shame left? Daily internet issue, i am paying 1250/- every month on time. Shame on yourself Ticket SR10163830607484 @reliancejio @airtelindia please help us with your best plans.
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Wowheads
(@Wowheads1) reported
@ACTFibernet : 3 mnths of harassment, raised tickets SR11063617600234, SR11063658168507, SR11063710343114, SR11063751049174 For address shift, deactivate acc. No support, No action, No one cares. And keep taking money without any services or communications like goons.