ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chiru
(@csandhyala) reported
@ACTFibernet Still no one from technical team contacted me. Are you testing customer patience do you have any concern towards customer pain?shame on you ACT to treat customers like this
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Sumit
(@sumit03855675) reported
@ACTFibernet : worst service and customer support.opted for new connection,these bakwas people took money and from past three they have not given the connection.better to opt for other service.
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Chiru
(@csandhyala) reported
@ACTFibernet 3 times internet issues in last 1 month what is going on. Very poor service in Quthbullapur, berappa nagar,near HMT,po code 500055. SR10163794198374 Can you take it seriously, other wise I will throw your act box set up in my house and move to some other net provider
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Ashwin Natarajan
(@AshwinNataraja5) reported
@ACTFibernet My internet has been down, and I registered a complaint yesterday at around 1 pm. Still the issue has not been fixed, and I got a notification that the ticket has been closed. When i followed up with the customer "service" team, i was told to wait for 24 more hours
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Deepak Shravan
(@theunholymind) reported
Hey @ACTFibernet, I'm trying to shift my connection but neither your app or your website's section for the same are working, and your WhatsApp customer care is a bot that keeps repeating the same thing. Is there an actual human being I can talk to on your end?
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krishan kumar
(@krishankri) reported
Dear @ACTFibernet please refund my amount , if not atleast refund router amount which you will courier it seems, worst service . Please return my amount . I don't need that connection which is taking this much time and no one is taking responsibility at all.
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saadath
(@saadath527) reported
@ACTFibernet Got a call yesterday stating my issue will be resolved in 24hours. Most funny thing is no one visited our house for resolving the issue. Act supports rocks. @ACTFibernetHYD @ACTFibernet
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krishan kumar
(@krishankri) reported
@ACTFibernet Dear @ACTFibernet are you planning to install it today? Already 2 days has been passed . Orelse tell me I will go to your office collect router and will install it , if your capability is down.
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Ashwin Natarajan
(@AshwinNataraja5) reported
@ACTFibernet Done. It has already been more than 24 hours since the initial complaint, and the issue still exists. I don't plan on waiting for 24 more hours and lose one more working day. This is the third time I'm facing internet outage this month
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onti suntergaali
(@OSuntergaali) reported
@ACTFibernet immediately after power goes, internet goes away, many complaints raised, no action, very bad service, Vyalikaval, Bangalore