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ACT

ACT outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at ACT

ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kesavanatr
    Kesavan Pandiyan (@kesavanatr) reported

    @ACTFibernet I have been raised qn closure request on 2nd April, but sill no action taken. Tried to call the support helpline but help

  • OyeImSuhail
    Suhail Manzoor (@OyeImSuhail) reported

    @ACTFibernet Ticket was closed without any response or resolution

  • methalafan
    thala&csk (@methalafan) reported

    @ACTFibernet I need to talk about shifting my connection, I have queries. Your IVR doesn't let me talk to anybody for shifting and instead gives a stupid link. I need to talk to somebody related to shifting else I am quitting your services. Arrange for a call back.

  • ChandratejaR
    chandrateja (@ChandratejaR) reported

    Hey @ACTFibernet @ACTFibernetHyd, I’ve been lied to every day since Friday about my new installation in Mokila. Every day I'm promised "EOD" and nothing happens. I only got SR10179691627789 after asking for a refund.Terrible onboarding experience. #ACTFibernet #Hyderabad

  • abid11238504
    MAYOR OF HUMAN RIGHTS (@abid11238504) reported

    Very poor internet network service by @ACTFibernet at fapcci Marg Road, near Gowtham Model School, Redhills, Lakdikapul Hyderabad. Kindly please do the needful with immediate action.

  • tweetSanjayaNow
    SKP (@tweetSanjayaNow) reported

    @ACTFibernet I don’t have issue , I got the connection

  • BMumbaiwala
    Bhawani Mumbaiwala (@BMumbaiwala) reported

    Very pathetic service provided by @ACTFibernet When you can't provide service to your customer then why do you sell your product as hyped? Better is @jio_fiber then @ACTFibernet .

  • mahesh_kumar_16
    Mahesh (@mahesh_kumar_16) reported

    @ACTFibernet Pathetic service experience. I requested a connection shift within the same society, yet there has been no action from your team. Multiple follow-ups, but zero response or accountability. This delay is unacceptable for such a basic request.

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet @ACTFibernet Clear sign that you don’t care about the 70 customers in our apartment. ACT management shows little concern for customer issues — the focus seems to be only on collecting money and pushing bulk recharges (3 months or more).

  • AnirbanSarangi
    AS (@AnirbanSarangi) reported

    @airtelindia Really appreciate your efforts to give a right coverage but somehow your team is incapable of giving resolution or better service. Switched from @ACTFibernet after five years, of testing your services. But it was my mistake.