ACT outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BETTA FISH HYDERABAD (@FishBetta81598) reported 7 minutes ago

  Hey @ACTFibernet @ACTFibernetHYD @FiberAct I’ve lost 4 days of business waiting for an installation promised on Saturday. You took my payment but haven't delivered. No calls,no updates band now refusing an immediate refund. Is this how you treat new customers? ​Resolve this.

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 8 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Sairam Srikanta (@sairam_srikanta) reported 9 minutes ago

  @ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????

• 
  Tanvir (@Tanvir49456662) reported 11 minutes ago

  @ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact

• 
  B Srinivas Rao (@raobs166) reported 12 minutes ago

  @IamAnumodh @ACTFibernet My firestick is pending for more than 36 days....false promises never I will recommend ACT for sure....I am a customer for more than a decade

• 
  Sandeepkuntnur. (@SandeepKuntnur) reported 13 minutes ago

  @ACTFibernet Very Dissatisfied with the service.. After payment no response from your CRM

• 
  Sumit (@spnagori) reported 13 minutes ago

  @ACTFibernet Can you provide a way where we can talk to your customer care executive. All your chatbox and mails are just automated replies

• 
  Uncle Sam 786 (@CbhSam30259) reported 19 minutes ago

  @ACTFibernet This is exactly the problem. Your public assurance said “all general calls”would stop immediately,yet the calls continued repeatedly even after this statement.The attached call logs in the dm are from AFTER your tweet. The contradiction is unacceptable has only added more stress

• 
  srprasannakumar (@SRPRASANNAKUMAR) reported 20 minutes ago

  @ACTFibernet - 108638635828. Without my confirmation they have closed the ticket without fixing the issue. For a small tree cut the internet is down for past 2 days. Conversation ID-20260512824678.Delay in Restoration Coimbatore Ramanathapuram SR10880240802504

• 
  ADITYA TIWARI (@tiwari121291) reported 24 minutes ago

  @ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.