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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet I’m facing Internet issue from 2 days, I re-opened the ticket SR10380387303044, when I am trying to reach your technician he is disconnecting the call, no response at all, from last 2 days internet is not working from morning 5 AM.. worst service #act #badservice

  • Avinash_ganapa
    huh! is it me (@Avinash_ganapa) reported

    @ACTFibernet This is not the first time it’s happening, either fix it and solve the problem for good, or il proceed with consumer court with entire SR numbers for the last 1 year

  • silvesterprasha
    RozerRender (@silvesterprasha) reported

    @ACTFibernet one of the worst support. I have raised a ticket for Wifi shifting but its been more than 3 days and till now no response yet and they resolved the ticket without any intimation.

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service

  • RaunakT28403139
    Raunak Tiwari (@RaunakT28403139) reported

    @ACTFibernet I tried reaching out to the customer executive to confirm the request, but they are not responding or not calling.

  • kashipboyina
    kashipboyina (@kashipboyina) reported

    @ACTFibernet We raised this issue two days ago, but it is still not rectified. Please confirm how many more days are required to resolve it. Also please do not take this lightly We have been facing the same network issue for the last three months....

  • ShivohamFeb26
    Dinesh (@ShivohamFeb26) reported

    @ACTFibernet please respond the internet is being down from quite a time

  • Conroy5751433
    Kevin lians (@Conroy5751433) reported

    Internet not working for 3 days SR10380426219274 @ACTFibernet @ACT_Issues

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service