ACT Outage Report in Cochin, Ernākulam, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinay (@Vinay49439843) reported 8 minutes ago from Rājahmundry, Andhra Pradesh

  Dear @ACTFibernet Team, Internet Not Working Last 1day But no Any Response your side, We are Facing issue daily basis this not good. My ACT Fibernet Ticket no: SR11264796876394 has been registered.

• 
  Lalettan (@ikkarti) reported 9 minutes ago

  @ACTFibernet I have already shared in DM long back. You really have the worst customer service

• 
  Monita Bala (@MonitaBala) reported 9 minutes ago

  @ACTFibernet you people are quick to cut off services when there’s a lack of payment, but when there is a connection error from your end, it seems we customers are forced to wait for hours and hours because getting the problem resolved isn’t your priority, absolutely disgusting

• 
  Nitish Bhat (@nitishbhahaha) reported 12 minutes ago

  @ACTFibernet Hi, could you please provide an update for complaint no - SR10264783821535 ? It's almost been 2 days without internet.

• 
  Yaseen Syed (@YaseenS41723128) reported 14 minutes ago from Rājendranagar, Telangana

  @ACTFibernet , Team Please resolve the issues for the account 101647859649 as early as possible. It's been two days since I was told that same day Installation will be Done.. But no progress

• 
  Deeptha Sreedhar (@deepthasree) reported 14 minutes ago

  Hello @ACTFibernet rampant connection issues again. Very poor customer service. What's the point of closing a ticket when the issue is unresolved? Badly need a @reliancejio connection at my place! Please help

• 
  Subhajit Dutta (@Subhaji94227375) reported 15 minutes ago

  @ACTFibernet ACT installation team is not interested in acquiring new customers . Paid the subscription for thrice and every time installation team refused to give connection with xyz reason . Please have a look on below service requests SR10264577552242 SR10261708092231

• 
  tanish (@TanishC2) reported 17 minutes ago

  @ACTFibernet the internet goes off on its own comes back on its own and then decides to dissapear for a day and ur customer care who have been practised to give every customer the same answer, act is in shambles. we do not pay for the net to go down every week pls resolve it

• 
  Phone Stein (@SteinPhone) reported 23 minutes ago

  @ACTFibernet Internet has been down since 11am today. Work has been halted due to this. Could you please fix this issue ASAP? Thank you!

• 
  Soumya (@Soumyamonty) reported 24 minutes ago

  @ACTFibernet How one can sit idle by taking customer money and with no response. You guys are in peak with the word "Customer Satisfaction"which make no sense to u. Epic response from u on ticket number SR10164795432842 is tentatively expected to be resolved by 13-May between 09:00 to 13:0