ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/25/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • prathapsirasani Prathap Reddy (@prathapsirasani) reported

    @ACTFibernet Are you people playing games with me? I was not getting internet since yesterday and I’m working from home. Who will be the responsibility of this. Worst broadband

  • Sreejit67294966 Sreejith (@Sreejit67294966) reported

    @ACTFibernet Your mobile app has a bot programmed to answer the same thing. The issue here is how your company is addressing such degraded services with respect to your management. I am still not sure whether you have catered for the back up battery. Would let you people know during outage.

  • Naresh5913 Naresh (@Naresh5913) reported

    Dear @ACTFibernet You are the Worst ever Internet Service Providers All time , I'm feeling very irritating to having my connection with @ACTFibernet , worst ever support , Guys pls suggest me any other better service providers...

  • sanjaywadhwa11 Sanjay Wadhwa (@sanjaywadhwa11) reported

    @ACTFibernet poor customer care.. booking is very easy but seperation is painful. No one cares to return refund deposit.

  • srinivasm36514 Srinivas Gowda (@srinivasm36514) reported

    @ACTFibernet,@ACTFibernet Hello ACT Team, Since last 4 days the internet speed became Upload and download less than 50 MBPS.. Do you feel service providing free to us! you are charging , why cant you give proper service. Useless network in india

  • sandeepakulaa Akula Sandeep Kumar (@sandeepakulaa) reported

    @ACTFibernet My internet is not working since yesterday 5PM. No one reached and no response and resolution till now. SR10162552406382

  • DeepakSankar Deepak Sankar (@DeepakSankar) reported

    @JioCare Sure doing it now. Looks like @ACTFibernet might not fix the issue

  • vallabhasawa vallabh asawa (@vallabhasawa) reported

    @anil_adigopula @ACTFibernet Thanks Anil...would do..act is getting worse day by day...unable to maintain customer or provide service .... I would not recommend act fibernet in my dreams also to anyone

  • saiseshandra वेलागापुदी (@saiseshandra) reported

    @ACTFibernet Raised Complaint Since 24 hrs still Internet is not working Called multiple times to your Customer care for Resolution of Problem Complaint No SR10162569806892 as you said my Complaint will be solved by 20/09/2021 by 20:00hrs

  • ibosesourav sourav bose (@ibosesourav) reported

    @ACTFibernet my internet connection is down again from morning!!! Now it is 6.15pm , still same! How many times in one month i have to face this kind of issue?????? Poor service