ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/19/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Karthik_r_tpt karthik (@Karthik_r_tpt) reported

    @ACTFibernet sir it's been almost one week I raised request for reconnection. But no one from the team approached me. I am worried of same kind of service post connection .Your ACT Ref. ID is 111563773844.

  • Niresh3 Niresh99 (@Niresh3) reported

    @ACTFibernet Have raised complaint from 2 weeks but no use. Is this the way you treat your loyal customers?

  • Khajiit_R6 Prajwal Dhiwar (@Khajiit_R6) reported

    @ACTFibernet I've been trying to change my plan for 2 months but no matter what, I can never get your customer service executives on call. This is just annoying.

  • anilangala anil angala (@anilangala) reported

    @ACTFibernet Your support service is very pathetic and there will be no response from any team apart from your support. I re-opened a ticket as the issue was not resolved but your team is directly closing the ticket with any communication.

  • srikar_369 srikar (@srikar_369) reported

    @ACTFibernet There is no reliable broadband service at my hometown i.e. Thorrur, Mahabubabad district, 506163. Can you please come here.

  • prasoonpsn Prasoon (@prasoonpsn) reported

    @ACTFibernet SR10156590680582 is the service request number generated on last Thursday.

  • nenokkadine4040 విరాటపర్వం_TheEpic!!! (@nenokkadine4040) reported

    @ACTFibernet Go reconnected with ACT on Apri bill amountof Rs 1007.94 is being reflected.  How is that even possible? My plan is silver which is Rs584 per month. Mailed to support, no revert. 111010675762 Kindly resolve it earliest

  • irfan_virgo20 Irfan Alam (@irfan_virgo20) reported

    @ACTFibernet How is it resolved? I haven't got the benefits which I opted for. How dare you guys get the ticket closed without any resolution?

  • talktokingar AkshayKingar (@talktokingar) reported

    @ivanhzhao @ACTFibernet please connect and help here. I need @NotionHQ to work.

  • triggeredcitizn Hitesh (@triggeredcitizn) reported

    @ACTFibernet @prasoonpsn Every time I called it was different May 13 - 8pm May 14 - By 3pm May 14 eve - they can't status, so no resolution time. May 15 - Even they have no idea. It's all chaos and pathetic experience.