ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 11/26/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ishtiyaqahmedi ishtiyaq Ahmed (@ishtiyaqahmedi) reported

    @ACTFibernet the customer care executive is closing an SR without providing a solution , what kind of quality checks are being performed ??

  • GlancilC Glancil (@GlancilC) reported

    @ACTFibernet Hello No:SR10266976406044 On 1st Feb 2023 did the advance payment for 6 months and on 3rd Feb from 12 noon the connection is down.. *How annoying!!* How unstable and unreliable Is your service. Compensate for loss of business Get the internet restored quickly.

  • john_ehoshua John Ehoshua (@john_ehoshua) reported

    @ACTFibernet cancel my connection

  • Atul_kul Atul K (@Atul_kul) reported

    @ACTFibernet Yes it’s resolved however poor experience will stay forever!

  • vikrenth Vikrenth (@vikrenth) reported

    @ACTFibernet had prepaid connection, left the country in December, still getting bills for Jan & Feb, have been following up for a month now no resolution , I’m wondering how long this is going to continue and what is the end to it, very poor.

  • Amarnat41025913 Amarnath (@Amarnat41025913) reported

    @ACTFibernet Been 5 hours now. Still internet is down..!!

  • ayankd10 Ayan 🇮🇳 (@ayankd10) reported

    @ACTFibernet Internet is not working since the last 4 hours. First customer care told me it will be fixed in 3 hours, now saying it will be fixed tomorrow. ACT is such a fraud company. Ticket no: SR10266978439424 @TRAI

  • Ahmed_Chotu_INC AhmedChotu#Official (@Ahmed_Chotu_INC) reported

    @ACTFibernet service request number SR11566966760484. No response from 2 days.

  • DesouzaCe Stephen Desouza (@DesouzaCe) reported

    @ACTFibernet @ACTFibernetHYD I am stephen from yadammanagar, DairyFarmRoad, Sec-Bad. Recently our apartment management and nearby ActFiber management had a disagreement about money payment for power and now we are asked to change the internet provider Can anything else be done?

  • Sivasankaramuni SANKARA (சங்கர...) (@Sivasankaramuni) reported

    @ACTFibernet @bada_paww SR10866964956594 This is the service complaint number. 4 days to address is worst of its kind by a service provider.. So pathetic.