ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MadMax
(@TapiocaChip) reported
Absolutely hate having to do this but I'm left with no choice. Raised a disconnection request with @ACTFibernet on Friday and the customer support executive vehemently requested that I choose to transfer and not disconnect. And now radio silence from your team 🥲
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Uday Prince🔔
(@The_hackker) reported
Ne yamma @ACTFibernet due to your network issue,my interview got cancelled...
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raj
(@rrbrrbrrb123) reported
@ACTFibernet Hello Team, I have had similar complaints more than twice .. but till today no one is looking at this issue or no one cares about these complaints.. Is this the way the ACT internet system works?
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Pran Kumar
(@PranKum15006015) reported
@ACTFibernet @TapiocaChip Ticket no. SR10164705467024. If you cannot get it done please suggest a service provider in this area like Jiofiber or Airtel.
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Vinay
(@Vinay49439843) reported
from
Rājahmundry, State of Andhra Pradesh
Dear @ACTFibernet Team, Internet Not Working Last 1day But no Any Response your side, We are Facing issue daily basis this not good. My ACT Fibernet Ticket no: SR11264796876394 has been registered.
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Nitin
(@Nitz_gujju) reported
Dear @ACTFibernet , Please improve your service for ticket resolution and don't cheat customer for referral bonus. My ticket is not yet resolved and it has been more than 60 hrs.
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zillani shaik 🆓️🇵🇸🇺🇦
(@zshaikk) reported
Hello 👋 @ACTFibernet Why do I have to enter my 12 digit acc number if I need to get a new comnection? this is a bad design, customers need flexible phone menu/options.
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raj
(@rrbrrbrrb123) reported
@ACTFibernet i have never accepted this kind of rog or not responding the customer complaints from your organization if your team not able to resolve it .. let us know .. so that will switch to different vendor provider for the internet
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Soumya
(@Soumyamonty) reported
@ACTFibernet How one can sit idle by taking customer money and with no response. You guys are in peak with the word "Customer Satisfaction"which make no sense to u. Epic response from u on ticket number SR10164795432842 is tentatively expected to be resolved by 13-May between 09:00 to 13:0
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Monita Bala
(@MonitaBala) reported
@ACTFibernet you people are quick to cut off services when there’s a lack of payment, but when there is a connection error from your end, it seems we customers are forced to wait for hours and hours because getting the problem resolved isn’t your priority, absolutely disgusting