ACT outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at ACT
ACT is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Tabish Warsi (@mdtabishwarsi) reported@ACTFibernet it has been more than 2 days and there is no internet. Other flats in the same building have the line up. Engineering is bluffing everyday and not working well. Just check the number of tickets raised for the issue in last one week. Need urgent support
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rapo (@rapors36) reported@ACTFibernet Arre yaar when do you plan to resolve my issue. I gave paid 9k for 6 months to upgrade plan. Are you even considering to fix my plan or ignoring. APPEAL TO ALL MY FRIENDS THIS IS THE UNIMAGINABLE WORST CUSTOMER SERVICE FROM @ACTFibernet please think twice before going for this.
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Anand Nagshenkre (@ANagshenkre) reported@ACTFibernet When can you fix it ? I waited for 12 hours a day without Internet connection. Postponed all my urgent work Internet is oxygen now , cannot wait more. Fix it within today ..
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet honestly i feel like lodging a consumer court complaint against your service for all the hassle I am going through.
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veerana gowda (@veeransg5) reported@ACTFibernet one of the worst customer centric companies, blocked my account SR10280015768704 WHY am i not able to login into my act fibernet portal using my mobile number?
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The Young Citizen (@theyoungcitizen) reported@ACTFibernet I have already raised a disconnection request for my connection. Service has been stopped, but I haven’t received any update on router pickup or refund (₹823.85 showing as balance). Kindly arrange pickup and share status of refund at the earliest A/C: 118769631190
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Abhinav Kumar Dubey (@abhinavkrdubey) reported@ACTFibernet @ACTFibernet SR10280009387674 what is the status? Please refund the amount for the days you failed to provide the service.
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Deepak (@sdeepak_01) reported@ACTFibernet Internet not working since yesterday, still issue is not resolved SR10280008833304. When it will restored?
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Pranesh G (@pranesh_ganesan) reported@ACTFibernet Raised a Complaint for “No internet” issue and its expected to fix today Before 7.00 pm Still No resolution, and I have to wait for one more day where I have raised 2 tickets and here we are doing our office works without wifi after paying .
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Anurag (@anurag_abk) reportedSo, the @ACTFibernet people came and disconnected the hub but went back home without fixing it. I mean why to even remove it in the first place if not in the mood to do it? @ACTFibernet customer care know about the progress on tickets as much as my cook knows about Rocket Science