ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/14/2025 09:05

December 14: Problems at ACT

ACT is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HULKSK007 Saikisshore.p (@HULKSK007) reported

    @ACTFibernet @ACTFibernetHYD I am not having Internet connection from past Morning. I have raised a ticket and there is no assigned to fix it. No one is coming to fix the issue. Issue happens second time in last 20 days. Please refund my money and cancel subscription.

  • Navneet_Krishna Navneet Krishna (@Navneet_Krishna) reported

    @ACTFibernet kindly resolve complaint no. SR11976039354664 at the earliest . It's been 2 days since there is no connectivity

  • Alekhya97922038 Alekhya (@Alekhya97922038) reported

    @ACTFibernet worst service ever. Its been 24 hours wifi is not working here and all your boys are sleeping. Nobody called us. Who will take this long to resolve one ticket? Absolute nonsense. SR10176034558704. Dont reply saying ur team is working, no they are sleeping

  • itsFreelancer Prince of Ravens (@itsFreelancer) reported

    @ACTFibernet no internet since morning. Could you help in resolving this at the earliest?

  • ManishKanti1 Manish Kanti (@ManishKanti1) reported

    @ACTFibernet Till now, no internet connectivity. My issue hasn't been resolved. Will it take 24 hours? My weekend is destroyed.

  • HULKSK007 Saikisshore.p (@HULKSK007) reported

    @ACTFibernet It’s 7.00 pm and still no technician is assigned. Please refund and cancel our subscription. We have complained so many times that our junction box is not maintained properly. I have been patient till no2 and I am done with your service. This is 2 complaint in last 20 days.

  • gaddam_eber Eber Priestlee Gaddam (@gaddam_eber) reported

    @ACTFibernet It's been 8 hours post your reply and still there is no update. This shows the pathetic service of ACT.

  • sundeepkris Sandeep (@sundeepkris) reported

    @ACTFibernet we are not getting internet from morning,Please help in resolving the issue

  • gaddam_eber Eber Priestlee Gaddam (@gaddam_eber) reported

    @ACTFibernet Dear Customer care team, 6 hours of no internet and your team is being irresponsible of not notifying the customer about the outage or when the service will be restored. Pathetic service.

  • Vinthaprapamchm Vintha Prapamcham (@Vinthaprapamchm) reported

    @ACTFibernet Hey @ACTFibernet , do you have sense to the problem? . Why are you providing worst service everytime? . Shameless service. Shifting to @JioCare fiber .