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ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kbkausthubh
    Kausthubh Kayur Balaram (@kbkausthubh) reported

    @ACTFibernet would you care to explain why did my 5g network decide to disappear out of thin air? Before an unexcused network outage and now this? Really? How much do you want to get rid of me? I dont want a network that i am forced to restart my router for 5g network everyday 🫠

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet I see SR closed without resolution.

  • gangadhar8055
    Gangadhar (@gangadhar8055) reported

    @ACTFibernet @ACTFibernetHYD Really disappointed with ACT. Internet is not working properly despite raising multiple complaints about buffering and slow speed, and the issue is still not resolved. The only suggestion is to restart the router,but that hasn’t fixed anything.

  • penbabu
    Narendrababu (@penbabu) reported

    @ACTFibernet by mistake taken new account in existing registered mobile hence facing challange in OTT. Need to change the mobile number in the new account. Please help. Customer care is saying nothing can be done. sales person not even lifting the call post new connection.

  • karthik_mukund
    Karthik Mukund (@karthik_mukund) reported

    @ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?

  • rkmalh1956
    R K Malhotra (@rkmalh1956) reported

    @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.

  • Srithesamaritan
    Sricharan (@Srithesamaritan) reported

    @ACTFibernet @chennaiactfiber This is completely unacceptable. Over 3 days with no internet, zero accountability, and now the junction box itself is gone? What kind of service is this? No updates, no resolution, nothing. Stop ignoring customers and fix this immediately.

  • greatindia123
    Great India (@greatindia123) reported

    @gayatri008_16 @ACTFibernet You are not using the right service provider.