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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • riceofsushi
    Haiku (@riceofsushi) reported

    Update. Some technician from ACT installed the fiber. After about 10-15 mins, the internet stopped working. Raised a service ticket and waiting since forever. @ACTFibernet

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet Now 12:17 pm no one called me for internet resolution

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    Now that you and your ****** support has wasted my 3 whole days due to which I wasnt able to do my work, and faced issues with moving out, Thanks for wasting my time @ACTFibernet but now I cannot take it anymore

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.

  • Vivek_vikki9
    Vivek kumar (@Vivek_vikki9) reported

    @ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider

  • NalinChoudhary8
    Nalin Choudhary (@NalinChoudhary8) reported

    @ACTFibernet no internet for four days. Customer service hasnt been reachable. So frustrated with the service.

  • raga1921
    Rag Ani (@raga1921) reported

    @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

  • raj5251
    г𝐀ןέＳ𝐇🦋 (@raj5251) reported

    Paid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet

  • SumitPr72537166
    Sumit Prakash (@SumitPr72537166) reported

    @ACTFibernet no resolution till now..forcing us to discontinue the service…

  • ArunarthiC34060
    chandu arunarthi (@ArunarthiC34060) reported

    @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.