ACT Outage Report in Cochin, Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at ACT
ACT is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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आकाश माहाराणा aakash maharana
(@skymaharana) reported
@ACTFibernet The internet connection has been disrupted from quite sometimes..I've lodged a complaint..but no one has bothered to Action on it...
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Ramesh Rms
(@RameshR49295673) reported
@ACTFibernet Ac no 101637146487 complaint I'd SR10165337762626 You or your providers or technicians or supervisors testing my patience solve immediately network issue solve immediately
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Nanda Nandan Nanda
(@nandannanda01) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet forcefully I had to come from office at 5.30 pm as the installation guy mentioned,then they came around 6.30 pm for installation and said that it is not possible for that day,today whole day I didn’t receive any call and when I called they just registered a complaint
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PRAVIN_RAMAWAT
(@PravinRamawat) reported
@PMOIndia @GoI_MeitY may please intervene. @ACTFibernet Service request SR10765247369769 was closed and partially the amount was refunded That also after tweets. The full amount should have been refunded. No reply forth coming either on DM Or public tweets.
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Arun Rajendraprasad
(@Arunrajendrapra) reported
@ACTFibernet Thank you for treating a 7 year old customer so carelessly. Your box is on my terrace and they have given multiple connections from my electricity and that box runs 24 hours 7 years continuously . I have to pay electricity bill along with your monthly bill.FeelingBad
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kamal swaroop
(@KamalSwaroop14) reported
@ACTFibernet I have been following up on my billing complaint(SR11065272846444) since 3rd July and no resolution at all. Act Fibrenet Customer care is the worst experience I have ever seen in my entire career. They literally abuse people and use ridiculous tone language.Pathetic
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Hashmi Syed
(@HashmiSyed17) reported
@ACTFibernet My internet is very slow since past two days. My ticket no SR10165356705404. Kindly look into it.
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Mohammed Ather
(@Mohamme63774576) reported
@ACTFibernet Facing Internet issue since from yesterday raised complaint..without my consent i have recieved resolved message need immediate response from engineer Your ticket SR10165345482264 is tentatively expected to be resolved by 13-Jul (DD/MM) between 09:00 to 13:00.
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Kittie
(@Kittie66477737) reported
@ACTFibernet hi my internet is not working.. sent u mobile number by dm
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Harsh Jain
(@HarshJa55092346) reported
@ACTFibernet You have charged me for the VAS service and I want to discontinue the same SR10165352033984. You are also charging more than what the actual subscription rate and cheating customers @TRAI please help.