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ACT

ACT outages and service status in Cochin, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at ACT

ACT is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY

  • Ash75Josh
    Ashish Joshi (@Ash75Josh) reported

    @ACTFibernet two ticket raised . Internet not working . One of the oldest cuatomer. No one visiting . Horrible customer experience . Pls take some some serious acrion & asap . Aak some senior in your team to monitor this bad situation . Pls help asap

  • SarafPayal
    Payal Saraff (@SarafPayal) reported

    @ACTFibernet Internet is down again. We have a junction box in our house and every time there’s a power outage, the battery seems to fail connection stops working. It’s a recurring issue. We need the internet restored urgently as board results are being announced tomorrow.

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet why no response and the ETR keeps updating ? “Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 30-Apr(DD/MM) 19:30 to 21:00. Team ACT”

  • DetaniVipin
    Vipin Detani (@DetaniVipin) reported

    If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet @ACTFibernet This is so disappointing . Im cancelling my subscription !! Kindly at least cancel this at the earliest . So I can apply for another provider quickly !!!

  • premdubey3031
    Prem Shankar dubey (@premdubey3031) reported

    @ACTFibernet What's the cause of this problem suddenly and why would it take days to fix it ?

  • MaswoodZ
    Maswood Zafar (@MaswoodZ) reported

    @ACTFibernet pathetic service, no internet for last 2 days, whenever I lodge a complaint ,will have to wait for 24 hours to resolve, today they repaired my net n again it get disconnected within 30 min. Very pathetic

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet no resolution yet, just getting apology messages, when will it b resolved?

  • sairamkaipa
    1998🏏📽️🛕 (@sairamkaipa) reported

    @ACTFibernet One day passed still no action @ACTFibernet what a great service