ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 01/02/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • hackrzvijay HackrzVijay 💻 (@hackrzvijay) reported

    @ACTFibernet How many years will you take to solve the issue.....? account no 101331629892 iam tweeting from morning no proper response worst customer service i have ever seen should i switch to other network....?

  • Irfankhan4122 Irfan Khan (@Irfankhan4122) reported

    @ACTFibernet No, it's not yet resolved. It's yet to resolve. Billing dispute, free 2 months upgrade offer promised on last payment in June 2021 and zee5 subscription.. All these 3 cases pending. No resolution yet, time frame 24 hrs lapsed. Tweet#1

  • ReachIshaqMd Mohammed Ishaq (@ReachIshaqMd) reported

    @ACTFibernet Again the internet is down since last night. This is becoming a routine! Never expected @ACTFibernet to be this worst in its service

  • Haneesh_ash Sai (@Haneesh_ash) reported

    @ACTFibernet , service down from morning in tirupati. Grievenece request raised and it says it takes 48hrs. Could. It track this even in the app. Why so long to resolve? This happens every one two months . Pl look into his asap

  • hackrzvijay HackrzVijay 💻 (@hackrzvijay) reported

    @ACTFibernet No call back is provided till now worst customer service.

  • Vijlish Arush (@Vijlish) reported

    @ACTFibernet I am currently living in Coimbatore, I have disconnected my connection and since 17Jun waiting for a field engineer to come and collect the Router for the refund process, can someone help me. My account is registered on the mobile number 9894565709.

  • rupa_bang Rupa Bang (@rupa_bang) reported

    @ACTFibernet @ACTFibernet unfortunately this answer is not good enough. Please fix it immediately. You folks test patience of customers, literally!

  • jayakumaraG8 jayakumara G (@jayakumaraG8) reported

    @drashwathcn @ACTFibernet @Yajaman_Sunil Cancel madi sir exams na

  • Rickson0491 Rickson Fernandes (@Rickson0491) reported

    @ACTFibernet are you going to resolve my Internet issue please ? The field supervisor is inactive and customer excutive says it is resolved ! And my wifi router says the wifi connection still is in Coma ! #TimeToSayGoodByeToACT

  • hackrzvijay HackrzVijay 💻 (@hackrzvijay) reported

    @ACTFibernet Till now no one has contacted me time is money worst service from your i never expect this will you take any action on this Thanks!