ACT Outage Report in Cochin, Ernākulam, State of Kerala
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
E-mail (2%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Srikanth Reddy
(@Srikant32975346) reported
@ACTFibernet I asked you people for downgrade request, It didn't happen. Internet won't work for continuous 3 days. I opted for 150 MBPS speed and I got 9 MBPS. Till date no one resolved the issue. Really pathetic service. No one is responding. I never choose or suggest beam.
-
Srikanth Reddy
(@Srikant32975346) reported
@ACTFibernet @ACTFibernet to be honest this is the 15th time I guess I'm hearing that same statement. But no one called me till now. I lost trust on you guys with your pathetic customer service team and your services. I am expecting a permanent solution... Plz do something...
-
Sayeed Ahmed
(@Justsayahmedd) reported
@ACTFibernet will you pay me for the time i lost today? Network is good but the customer service is worst. if this goes on will surely change the service provider to @airtelindia
-
Arko Singh
(@arko_singh) reported
@ACTFibernet SR10160908341772 we don't have connection since today early morning. Till now no resolution. It is really hard to work in this WFH scenario. Could you please check with utmost importance
-
A.Wasay
(@abwasay) reported
@ACTFibernet The ticket I raised is closed without getting resolved. Can you arrange a call with someone who deals with the billing issue? I am holding off making payment until this is resolved.
-
Amith Dubey Official 🇮🇳
(@amij24) reported
@ACTFibernet My internet is not working for account 101012661548, plz fix the issue immediately as I'm working from home. Ticket number is SR10160931048252. @DoT_India @_DigitalIndia
-
Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
-
suresh chinta
(@sureshchinta) reported
@harish2you @ACTFibernetHYD @ACTFibernet It's ACT, they take there own time, nothing works with them, in service airtel is good, they assign area wise service person, u can directly contact him and get things resolved, in ACT u have to follow long toll free number process, will never get resolved...
-
V CHANDRASEKARAN
(@VCHANDRASEKARA1) reported
@ACTFibernet Internet connect goes off during power failure and even if power is stable, connection goes on & off throught the day for the past 1 month or so... Raised countless tickets and recent one is SR10360941915121. Hopefully able to move to better service provider soon 😡
-
Revanth Rajana
(@RevanthRajana) reported
@ACTFibernet Look now, not even 10 days, and again there's an issue. This is what I have been complaining. Soo unreliable ! Now how many days are you going to take to resolve? ( anyways you guys are doing only temporarily) @ACTFibernet