ACT outages and service status in Cochin, Kerala

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Praneeth V (@PraneethV12902) reported 3 minutes ago

  @ACTFibernet ACTFibernet Your ticket SR10179796368604 was closed claiming the issue is resolved, but now there's another outage again! This is ridiculous and completely unacceptable. How many times will you close fake tickets while customers suffer? Fix this new outage immediately

• 
  thota sandeep (@Sandeep1Thota) reported 5 minutes ago

  @ACTFibernet Hi Team, As per your promise on last reply thread, today is going to end the 72 hours. I am hoping today my issue might going to resolve!. Let's see. This is just a gentle reminder to the team to check from your side on my issue. Thank you in advance.

• 
  Sampark Setia (@TheInvisibleH10) reported 6 minutes ago

  @ACTFibernet Pathetic service, no response. Your ACT Fibernet Ticket no: SR11079848672734 has been registered. Our team will ensure fastest possible action

• 
  Praneeth V (@PraneethV12902) reported 8 minutes ago

  3 days without internet and zero resolution from @ACTFibernet India. Pathetic service and even worse response time. Fix this ASAP! @ACTFibernetHelp #ACTFibernet #ServiceDown Service no :SR10179796368604

• 
  Sardar Jaimeet Singh (@sardar_jaimeet) reported 8 minutes ago

  @ACTFibernet Please keep your feelings for yourself. I will make sure everyone knows how pathetic service you guys provide and how arrogant and rude your customer service is. Your ceo will be in touch with you soon with my call recordings.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 9 minutes ago

  @ACTFibernet and conveniently the fault of the municipality all the times at times the agent say the municipality cut down the wire in our area even when there was no municipality work being done that particular day and time.

• 
  Prathmesh Surve (@pra17th04am) reported 11 minutes ago

  @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30PM the same day. It was then pushed to today 10AM, still not resolved. Support is now saying it will be resolved by 9 PM @ACTFibernetHYD

• 
  Nilesh Mishra (@NileshM13475468) reported 13 minutes ago

  @ACTFibernet @FiberAct Your service has been extremely disappointing. SR11079836610294 was raised, but no technician has visited yet. I’ve already called support team 3 times with no resolution. This is the 2nd time in a week I’m facing the same issue. Completely unacceptable.

• 
  Sardar Jaimeet Singh (@sardar_jaimeet) reported 13 minutes ago

  @ACTFibernet you guys are the worst. Every week there is an issue with your interest. Your customer service agents vijay and that supervisor srinath can't even help because their systems don't work. Just close your company already. You guys are not even good compared to startups

• 
  Suresh (@IMSuresh_Dreams) reported 14 minutes ago

  @ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average