ACT Outage Report in Cochin, Ernākulam, State of Kerala
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
E-mail (3%)
-
TV (1%)
-
Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Arshad
(@arshad_md) reported
6 days and still no internet! @ACTFibernet ETR keeps changing daily, the support contact never responds and helpline is always busy. This is beyond frustrating – what kind of service is this? #ACTFibernet #PoorService
-
Anand miesala
(@AnandMiesala) reported
@ACTFibernet Have been receiving this auto msg. How long wud you take to resolve the issue?
-
Venkatesh Yedururu 🇮🇳
(@YahooVenky) reported
@ACTFibernet @ACTFibernet You say that but you never do. I am not seeing anyone working near my place for adjusting the wiring. It's been more than 4 days now and you don't provide any updates properly. You keep updating the resolution time every day. You are taking the customers for granted
-
Vinay Rajuladev
(@RajuladevVinay) reported
@ACTFibernet For the past 10 days my internet connection is not working. While others' connection in my area is working fine. Every day the ETA is extended by 24hrs, service engineer is not picking up. This is not correct Please solve or cancel my connection SR10176710424194
-
Venkatesh Mundla🇮🇳
(@venky_sai26) reported
@ACTFibernet internet down from 20th August and no clear resolution time from your customer support team.
-
Lokshni
(@Lokshni1) reported
Day by day ur service is getting worse. It's highly irritating. Mst of d time d its nt working. I need to wait for 24 hours i feel like an idiot. You guys always give a false promise stating it won't happn again d vry nxt day internet goes down I need immediate fix. @ACTFibernet
-
Mohd Shuaib
(@mohdshuaib87) reported
@ACTFibernet @ACTFibernetHYD it's been almost three days but no resolution of the issue. Also no point of contact available. Customer care number also not working.
-
TheSwingMaster
(@deswingmaster) reported
@ACTFibernet 3rd grade internet , my majority of work depends on the internet, despite raising tickets and calling the customer care team. They didn't fix my internet for the whole day. Service request no. SR11076848207014
-
Anand miesala
(@AnandMiesala) reported
@OnlyStats_259 @ACTFibernet But local service providers are not affected. My neighborhood has a local broadband yet they have a live connection. Renowned service providers when they don't even respond & give no concrete resolution is what aggrievates the situation
-
Venkatesh Yedururu 🇮🇳
(@YahooVenky) reported
@JioCare I was planning to take your service and was complaining about @ACTFibernet .