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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet Very upset with your recent service. Waited 2 days for a technician after raising a complaint—intermittent internet the whole time. After 8 years, switching to JioFiber. Please value your existing customers.

  • parasrj
    RideshJagirdarPress (@parasrj) reported

    @HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution

  • paosfocalt
    paos (@paosfocalt) reported

    @ACTFibernet Internet is down for more than 16 hours. I have raised an SR however I’m not getting any response or ETA. SR: SR10280008828984 Please check and resolve it ASAP

  • Madtitan08
    Tay (@Madtitan08) reported

    @ACTFibernet Either give the service today before 4PM or disconnect,or I shall file a compliant in National Consumer Helpline.Regards,your Harassed customer .

  • ram_Q308
    MSRamesh (@ram_Q308) reported

    @ACTFibernet, I’m writing to express my disappointment with the pathetic service provided by ACT. My service ID is SR10379940421734 and I’ve been experiencing connection issues for the past five days. Despite paying for eight months in advance, I’ve received no successful service. This is a clear example of an ISP fleecing customers, and I urge you sir @AshwiniVaishnaw to direct your ministry for action.

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet one of the worst customer centric companies, blocked my account SR10280015768704 WHY am i not able to login into my act fibernet portal using my mobile number?

  • anilmamidala123
    anilmamidala (@anilmamidala123) reported

    @ACTFibernet Hey, My setup with a 12V Router UPS worked perfectly until you recently installed this new 5V Media Converter. Now my internet drops during every power cut because the converter doesn't have backup. I want you to fix this. Ticket :SR10179993009814, SR10179999813282

  • sunithanahar
    Sunitha Nahar (@sunithanahar) reported

    Never ever from the time we have got WiFi at home have we face outage this long . It’s been like 24 hours and tickets raised are ignored . Is #Jio better than #ACTFibernet ?

  • manju132313
    manjunath S (@manju132313) reported

    @ACTFibernet Requested junction box relocation (2nd → ground floor). First ticket closed without fix, second missed yesterday. If not done TODAY, power will be cut this evening coz of electrician work, multiple users will lose internet. Urgent action needed.

  • sdeepak_01
    Deepak (@sdeepak_01) reported

    @ACTFibernet Internet not working since yesterday, still issue is not resolved SR10280008833304. When it will restored?