ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/03/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • BhageeraKnight Bhageera The Knight (@BhageeraKnight) reported

    @ACTFibernet Another day another disappointment!! Internet was restored for 3to4 hours and again got disconnected. You are ruining my whole week. Please resolve this issue asap.

  • Kamal1816000475 Kamal_R (@Kamal1816000475) reported

    @ACTFibernet team this issue is happening frequently nowadays. Every week iam getting frequent disconnection and slow speed connection.Everytime I raise a ticket, technician come and resolve the issue but he never said about issue. Need a permanent fix, impacting my office work.

  • PradeepSingh898 Pradeep singh (@PradeepSingh898) reported

    @ACTFibernet @ACTFibernetHYD There is no response from fiberact team yet, if there no possibilities to provide instant service, plz refund my amount on priority basis. My User I'd 101667936206

  • kimtee_saloni saloni kimtee (@kimtee_saloni) reported

    So so tired of having to complain again and again at your customer service. Just last month someone came and repaired the faulty wire issue and now they give the same reason. @ACTFibernet

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

  • Vignesh143 vignesh.sivasankar (@Vignesh143) reported

    @ACTFibernet pathetic service!! Gone to the dogs

  • Madhu01430 Madhu Chinna (@Madhu01430) reported

    @ACTFibernet I am facing an issue with the internet ..since yesterday evening it is not working ..I have raised the request SR10166863855344 . No of times call to your customer care still issue is not resolved.

  • Nilay_genius Nilay Dani (@Nilay_genius) reported

    @ACTFibernet Internet stopped working on 15th January and after 5 days of registered complaint SR11766827585114. So everyday they promise they will resolve the issue today. Only one request, please take your router and refund the money. @consumercourtin @jagograhakjago

  • immortal_333 inmortal (@immortal_333) reported

    . @ACTFibernet Internet is not working for the last 7 days. Only 1 day it was active and then disconnected. I already raised a disconnected request. Then, the customer representative said it would be solved in 2 Hr. No one even contacted me. Definitely raising it to nodal.

  • rizv_zia Zia Hasan (@rizv_zia) reported

    @ACTFibernet @ACTFibernet By when this "quick resolution" will come