ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Jaleel
(@mdjaleel_mjs) reported
@ACTFibernet getting fed-up up with logging portal issue daily.coustmer care is helpless & useless. Cont. 9866190002 or 9966373335. Waiting for other ISP which is coming soon in my area.. shame.
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Shiva
(@itstaffingshiva) reported
@ACTFibernet please educate ur employees on time sense. None follows time, your employee said he will arrive in 15 minutes but did not come for 4 hrs, I've been following up for every one hour and he says same. Service request id SR10166808958974 Employee phone :9154322273
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Vinay Kumar
(@imkvk8) reported
@ACTFibernet Since morning 6 the internet has not been and we have raised the complainant twice and still the issue has not be resolved and we are working from home and we are unable to continue our work. And the customer care executive has not been responding properly.
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pralay_daz
(@daz_pralay) reported
Hi @ACTFibernet Please help me with your customer care number. Thanks.
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Gnanendra Kotaredu
(@GnanendraKotare) reported
@ACTFibernet Wait! Somebody contacted me. Shall let you know if I need help! Don’t bother anybody!
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Varsha
(@thename37199620) reported
@ACTFibernet What resolution is provided?Neither I can see money credited back to my account not the due bill in act app.
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Sanjeet Kumar
(@sanzeet) reported
@ACTFibernet worst service keeps just dropping from bad to worse every time. Almost 15+days to fix an internet disconnections issues and more over the support team gives you temporary fixes (restart your router) and closes tickets every time. Also they disconnected my account.
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AMAN PREET SINGH
(@AMANKOHLI1993) reported
@ACTFibernet Then your service guy went to my old address where I was living before March 2022 and I told him I don’t live there then he marked the router delivered. Why you guys don’t have otp verification just pathetic. Now on 12th Jan I got a bill for shifting …continued
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Upendra
(@Upen828) reported
@ACTFibernet Team you really need wake up else you will happen to loose more customers. Your services are so pathetic and just none qualified person to resolve the issue. ACT is very unprofessional in handling complaints
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AMAN PREET SINGH
(@AMANKOHLI1993) reported
@ACTFibernet but there was no shifting happened I am staying at my current address for last 10 months , you guys just can do whatever you want, now I will raise your complaint to consumer court. First my bill got increased for router I didn’t received and now the shifting charges