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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VishalS52110929
    Vishal S (@VishalS52110929) reported

    @ACTFibernet They resoved today connectivity issues. But as soon as power goes its getting disconnected, we have power backup, but looks like ACT network doesnt have. We tired opening complaints. Its very unprofessional.

  • vnnk_x
    Vivank 🇮🇳 (@vnnk_x) reported

    @ACTFibernet @ACTFibernetHyd, my internet has been completely dead for over 48 hours. Ticket ID: SR10180393093524 Your technician is not receiving my calls (called 100 times), and customer care is giving zero actual updates...

  • blackandwitty
    shasha (@blackandwitty) reported

    @ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.

  • anandvijayan
    anandvijayan (@anandvijayan) reported

    @ACTFibernet i renewed my connection for 6 months . Not able to access as it says password wrong . Really irritating time to change . Anand Vijayan 10567115 . I am 10 year old customer

  • ShahabuddinLko
    S.Ahmad3099 (@ShahabuddinLko) reported

    @ACTFibernet Dear Team, My internet connection has not been working for the last 2 days. Due to this, I am facing a lot of inconvenience in my work and daily activities. Kindly check the issue and resolve it as soon as possible.

  • SocialCarmelita
    Carmelita Fernandes (@SocialCarmelita) reported

    @ACTFibernet Pls guide me how to raise a ticket on your app as it takes me on a wild goose chase. I can't get any help from your local installation rep Shaikh. He's too comfortable with no sense of responsibility to even bother to acknowledge my message.

  • Vangvenkat
    Venkata Ranganathan (@Vangvenkat) reported

    For a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet

  • vilipix
    Next person (@vilipix) reported

    @ACTFibernet sent you a dm....literally posted ticket on Thursday night no update since then... only a message that "ITS TAKING LONGER THAN EXPECTED" and changing time repeatedly like seriously.... all my family members are currently WFH and this is the service we are getting ???

  • jat_vikram47
    vikram choudhary (@jat_vikram47) reported

    “@ACTFibernet Internet has been down for hours now! Same issue again and again. Please fix this ASAP and improve your service. 😑” @ACTFibernet

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet 6 hours over @ACTFibernet @ACTFibernetHYD still u not resolved this issue