ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 12/24/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Senthil68656964 Senthil (@Senthil68656964) reported

    @ACTFibernet no internet from yesterday SR10376138720794 No response from customer care Kindly help

  • gajodharwa Nikhil sharma (@gajodharwa) reported

    @ACTFibernet You guys ask the details and then never reply @ACTFibernetHYD @ACTFibernet

  • Vprash10 Prashanth (@Vprash10) reported

    @ACTFibernet @AshwiniVaishnaw @DoT_India No internet for almost a day and the support team is not even aware of the issue,finally spoke to a technician after a long wait.after many years of using act, finally decided to change the service provider. FYI SR10276144104648.

  • ramswanson Ron Swanson (@ramswanson) reported

    @ACTFibernet internet not working from yesterday, ticket raised but no resolution yet. What the hell on weekend

  • ashwinsoni21047 ashwin soni (@ashwinsoni21047) reported

    @ACTFibernet Your service guy came and fixed the issue Nd now in few hours again it went down 😭 pathetic service #ACTFibernet

  • surru0143 Saurabh Mehta (@surru0143) reported

    @ACTFibernet I need my money back with disconnection. Checking ETR doesn't make sense to me, I want resolution. How can your ppl sa, in prepaid industry you don't refund money? If you can't refund money then get me a connection in my hometown Raipur, Chhattisgarh else disconnect & refund.

  • karthikraoul karthik (@karthikraoul) reported

    @ACTFibernet Team,If current goes in my area internet also does not work, Don't you guys have power backup.Please resolve this issue. Everyday facing same issue

  • pankajraicloud Pankaj Rai (@pankajraicloud) reported

    Dear @ACTFibernet my internet is not working from yesterday . you are increasing only your etr again and again now after 24 hours you provided engineer name and there is no real number when i call through your app he just disconnect my number twice . Ticket SR11076132472614.

  • Only_Truth007 O_T (@Only_Truth007) reported

    @ACTFibernet Again I am facing issues with the internet. Every month we are facing the same issue, the internet is disconnected. Kindly refund our advance yearly payment we don't want to continue with ACT and your third class service. It's better we switch to other broadband.

  • JaiTravell96834 Jai Telugu Traveller (@JaiTravell96834) reported

    Actfibernet Ticket rising but problem not resolved