ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ponraj
(@ponraj93) reported
@ACTFibernet every month I'm getting an issue with your internet connection. Today internet is dead slow not even can play a YouTube video. Please take action on this Ticket no: SR10362905718332 fix this ASAP
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stanley jones
(@stanly3745) reported
@ACTFibernet never expected this from act! I have been raising my complaint about internet connectivity for the past 1 year but no one has resolved it, no executive comes to check and solve it but instead they close tickets without resolution. ridiculous Hyderabad team. check it.
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Avisek Misra
(@MisraAvisek) reported
Horrible experience at @ACTFibernet. Inspite of paying the entire amount 3 days back, the team is so unprofessional that they (Mr Daivik Gowda) have stopped responding. Once money comes, customer experience doesnt matter for you guys. I have followed up nearly 20 times. #cheaters
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Bhargavi Muthalagu
(@BMuthalagu) reported
@ACTFibernet complaint# SR10262862333562 every month either the junction box has issues or the wire gets cut or something or the other happens and you disconnect internet for more than 24 hours... Will you refund the money for this 24 hours?? Worst service.. 🤦🤦👎👎
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Gurpreet Singh
(@gurpreets008) reported
@ACTFibernet Hello my internet is down since yesterday but still no response from your side.Your request SR11062868994972 is tentatively expected to be resolved by 9/27/2021 07:00:00 PM. Still not resolved
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet you people are concentrating only on new connections. After payment done, poor customer service... Refer below message from ACT for compliant no. "Your ACT Fibernet ticket no SR10362625658869 has been reopened. You can track the status using the ACT Fibernet app."
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Gokul
(@Gokul681987) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet I am very much disappointed with your service... If new connections, your team is working fast. My compliant has not resolved sofar... More than a week, I am waiting. Refer the below message from ACT for Complaint no. "Your ACT Fibernet ticket no SR10362625658869
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karthikvellingiri
(@karthikaadhish) reported
@ACTFibernet I have enough of call backs so far. Resolution is in high demand. Pls arrange a call with management personnel who can decide. Not the technical team who says they will arrange a callback again.
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Suhel
(@suhelshaik) reported
@ACTFibernet This will never happen. All false promises.... Got vexed of your services....
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Rahul
(@rahul_aglave) reported
@ACTFibernet TRy to understand kindly resolve the issue at the earliest. Not even able to surf anything only tickets are getting opened and resolved