ACT

ACT Outage Report in Cochin, Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Cochin, Ernākulam, State of Kerala 10/29/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mir_ekram Syed Mir Ekram Ali (@mir_ekram) reported

    @ACTFibernet always u say you'll look into the issue but never u have taken any information which enables to identify customer account details. Bludy cheaters

  • harshvardhan_Z Harsh Vardhan (@harshvardhan_Z) reported

    Hey @ACTFibernet, I raised a change ownership request on 27/01, they said it will be done by 05/02. It's been one month since I raised the ticket and no action has been taken till now. Pathetic customer Service. Please fix it before I change my connection.

  • sulabhpuri Sulabh Puri (@sulabhpuri) reported

    This is great @ACTFibernet gave a free upgrade and bumped my speed from 100 to 150Mbps, they were kind enough to send an email and tell me how to get it, too. The service quality just needs to become better.

  • Me_surojit Surojit Podder (@Me_surojit) reported

    @ACTFibernet Your fibercut issue and junction box outage are happening every month and is a huge inconvenience esp since ppl are working from home these days. I would like to speak with someone who can actually assist else have to give up your connection

  • shreyas_jayaram Shreyas Jayaram (@shreyas_jayaram) reported

    @ACTFibernet Internet down for the second time since last week. What's wrong with your service?

  • TheSailorMan96 TheSpookySalad (@TheSailorMan96) reported

    @ACTFibernet is the internet down in sainikpuri area? Seriously guys we can't go a week without some kind of issue.

  • Njalan_tsk Nikhil Jalan (@Njalan_tsk) reported

    @ACTFibernet SR10253168953442 Raised and closed for this.. however no resolution provided

  • vinaydisley Vinay Disley (@vinaydisley) reported

    @ACTFibernet My internet connection is down and repeated complaints to your Bangalore team is not helping. Is there someone whom i can speak to?

  • Me_surojit Surojit Podder (@Me_surojit) reported

    @ACTFibernet You service has become so bad that its now unbearable. You guys dont miss a day to send bill to customer but your service has outage every other day. Completely ridiculous experience. Can someone please reach out to me as your CSRs are of no help!!

  • KolluChandra Kolluchandrasekhar (@KolluChandra) reported

    Actfibernet is cheating people. It's doesn't have monthly prepaid and if we take six moths in between they will activate Netflix and other disconnect internet prepaid service. Without usage (not1MB )paid Rs.648 because they disconnect prepaid internet