ACT outages and service status in Cochin, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suren (@Suren_Imperfect) reported@ACTFibernet net down for 2 days no resolution no way to talk to customer care
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Shubham (@Shubham75182222) reported@ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?
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mohammed ateeq (@ateeqsinwan) reported@ACTFibernet one of the worst internet network SR10280013087124 almost 5 days over there is no fix on internet, even the technician don't receive calls and if any delay means they charge late fees if bill missed, first fix your service, if stil same i wil disconnect..
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saiprasad (@saiprasad5591) reported@ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.
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Nitish Singh (@Nitish37Singh) reported@ACTFibernet Please don’t attempt to resolve now—the time has passed. Disconnect my broadband effective 1 May 2026 due to service deficiency. Raise a disconnection ticket, process pro-rata refund, and stop billing from 2 May 2026. This is my official confirmation.
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet down for 48+ hours and still no resolution. No response from technician, no customer support, nothing. You are telling “back online” — which is completely false. This is unacceptable. Please fix this ASAP or escalate to someone who can actually resolve it.
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ಶರತ್ ಸಿಂಹನ್ ಸಿ ಎಮ್ (@SharathSimhan) reported@ACTFibernet I can see the damage right in front of my house. But I can't see any of your staff working to restore it. It's been more than 24 hours. I didn't see anyone come here. Please get me in touch with the field staff
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.
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Mohamed Saquib (@md_saquib06) reported@mayankredkop @ACTFibernet I had the same issue as well. They start working only when asked for refund and post in social networking channels.
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achal (@kaundinya5) reported@ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi