ACT Outage Report in Cochin, Ernākulam, State of Kerala

The latest reports from users having issues in Cochin come from postal codes 682019.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Cochin, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (9%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Live Outage Map Near Cochin, Ernākulam, State of Kerala

The most recent ACT outage reports came from the following cities: Cochin.

City	Problem Type	Report Time
Cochin	Internet	9 days ago
Cochin	Internet	6 months ago
Cochin	Wi-fi	8 months ago
Cochin	Internet	9 months ago
Cochin	Internet	one year ago
Cochin	Total Blackout	one year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Magesh Subramanian (@MageSubramanian) reported a minute ago

  @ACTFibernet 1 of the worst service. Irresponsible response when called to customer care. You are not monopoly and there are competitors. It seems we need to call daily and ask for resolution. Who will pay the bill without using the service.

• Bhavneet Singh Ahuja (@bhavneetSAhuja) reported 2 minutes ago

  @ACTFibernet My broadband is disconnected in Jan, why you are generating and sending bills for Feb? If you were this proactive in resolving issues, I need not have had to get it disconnected. @jaagograhakjago

• Joy (@Joy01993822) reported 3 minutes ago

  @ACTFibernet No internet since morning.Already raised a complaint but no update. Complaint Id : SR10264037120694

• The Pomegranate Princess (@RumaanaIrshad) reported 4 minutes ago

  Worst Service @ACTFibernet, complaint has been placed 2 days before, no update on resolving the problem. Everyday I just get ticket number and message to reopen the ticket. Why don't you people take immediate action? Answer @ACTFibernet

• Shaik Adil (@adil_shaik1) reported 5 minutes ago

  @ACTFibernet pathetic service! In Hyderabad Act network drops consistently throughout the day, also there is downtime of almost 2 hours from past 1 mth between 3-5 pm. Idk ACT have a Customer care when solution to every problem is We'll get back in 24h.

• Phirangi© (@PhirangiQuotes) reported 5 minutes ago

  @veggiediplomat @ACTFibernet It seems they are not ACTive to resolve the problem, they are ACTing to make you feel they are ACTing on the problem. Socila meadi approach is reACTive approach & will make them to ACT somehow, it's the fACT!

• Arif (@Arif_RF) reported 5 minutes ago

  @ACTFibernet Shared the details via DM. But, my question remains unanswered, do you compensate for lack of timely service? If customer doesn't pay bill before due, then service is cut or penalty may be levied, but if provider is at fault then why not compensate? @jagograhakjago

• jadam venkat rohit (@JadamRohit) reported 9 minutes ago from Annāram, Telangana

  @ACTFibernet I applied for new connection in the name of jadam rajesh on 30 Jan 2022 and I paid the amount. It's already 2 days .Till now they didn't given the internet connection.They came yesterday and said port is not there.please slove the issue and give connection soon.

• Chaitanya Kiran (@ChaitanyaKiran8) reported 9 minutes ago

  @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 78th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+

• Adams apple 🍎!!!! (@anasmohd556) reported 10 minutes ago

  @ACTFibernet The issue has been solved.. Although, not happy with the customer service but the technician was the best at his Job and outstanding as he resolved the issue as soon I called him, he came to me with no time and resolved it. I would also need the detailed bill and deductions