ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Total Blackout | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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balimidipruthvi (@balimidipruthvi) reported
It's been almost 4 days, still the internet is down. @ACTFibernet @ACTFibernetHYD pathetic service, still there is no sign of resuming the services. Most irresponsible service provider. It's causing so much of inconvenience and no one is responding to the emails or calls.
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Sai kumar Danthoori (@SaiDanthoori) reported
My internet @ACTFibernet has been down for the past 3 days with no updates from the provider. Customer service is unreachable and this is causing huge inconvenience. Who is responsible for this delay? #InternetDown #PoorService
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Dhruv (@dhruv_2907) reported
@ACTFibernet I did not receive any call. Please dont make false statements and issue my refund immediately
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Rahul Sehgal (@rahulsehgal123) reported
SHAME ON YOU @ACTFibernet @ACTFibernetHYD . My internet is down for 8 days and there's no resolution on this ticket SR10176751270694. No one is following up and only stupid canned messages are being delivered. No ETA for resolution so far.
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Yashwanth 🇮🇳 (@YashwanthReddyD) reported
@ACTFibernet @ACTFibernetHYD This outage is causing significant inconvenience. I urge you to take immediate action by either: Restoring internet services immediately, or Processing a refund for the prepaid period up to March 2026, if you cannot resolve the issue promptly.
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gopal singh rautela (@rautelagopal) reported
@ACTFibernet I raised ticket SR11076774534234 on Saturday 23rd Aug 2025. My connection is still not restored. I feel you don't even bother to restore my connection. Everyday 24 hours is given for resolution, which keep on extending. Seems 2 be a company run by fraudsters.
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echo 'Mahesh' (@musleymaheshrao) reported
@ACTFibernetHYD @ACTFibernet It's been 2 days I'm facing internet issues and they customer support lines are busy even after staying in lines for 20min. I've raised request yet zero respone I'm on 1Gbps and we do WFH, this is causing too many issues for work.
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rajendra rathod (@rajendrarathod6) reported
@ACTFibernet This is taking too too long, we have our jobs and without internet we cannot do. My manager will not entertain this everyday. This is happening every day. Fix it now
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Priyanshu (@pmani) reported
@djcoolsourav @ACTFibernetHYD @ACTFibernet Internet not working in hyd for past 5 days don't know what they r doing...engineers also don't pick up, all customer care execs are busy....
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raj3₹2 (@ajinkya5) reported
@ACTFibernet Looks like the number is blocked..@jagograhakjago pls help in raising a complaint n share grievance redressal mechanism..