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ACT

ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Surjeet300695
    Surjeet Singh (@Surjeet300695) reported

    @ACTFibernet @ACTFibernet this is not cool. When we delay one day payment you people charge penalty. So, how will you now compensate here? @jagograhakjago is there anything you can do here for us? Why there is such worst services for Indians even if we pay the amount?

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

  • samba_subra
    🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported

    @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

  • disbeliever_in
    Srikanth.k (@disbeliever_in) reported

    Wrote multiple emails to ACT Fibernet Nodal Officer (Mounika Yellamilli) but received no response. Escalation mechanism seems ineffective. Issue unresolved for weeks despite repeated follow-ups. @ACTFibernet @ACTFibernetHYD please intervene urgently.

  • VenuIndian007
    Venugopal (@VenuIndian007) reported

    @ACTFibernet @ACTFibernetHYD it’s been 5 days without a fix on Internet not working. SR10179648908364 may I know if this can be solved or should we go for alternatives? Plz confirm ASAP

  • BMumbaiwala
    Bhawani Mumbaiwala (@BMumbaiwala) reported

    @ACTFibernet Your customer care providers Mr Mahendra sharma has blocked my number.

  • sandeepspike
    Sandeep Spike (@sandeepspike) reported

    @ACTFibernet it’s been two weeks since I’ve raised plan change request. Your team absolutely doesn’t care to respond when I reach out . Is this how you treat your customers ?

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

  • MadebyParo
    Paro (@MadebyParo) reported

    @ACTFibernet I want A REFUND NOW. You’re telling me it’ll take 9 days to fix my internet?