ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ankita sharma
(@ankitashar2908) reported
@ACTFibernet @ACTFibernet My internet has not been working for 2 days. I’ve raised a complaint but received no response. Tried calling multiple times, but no one answers. It’s extremely frustrating to keep paying for a service that I’m not getting. R.k Puram officers colony Sec
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Carpe Diam
(@Epicurus_gone) reported
@ACTFibernet Service restored 👍
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HAMZA EQUBAL
(@EqubalHamza) reported
@ACTFibernet Yes but Given ETA has been completed but the issue is not fixed yet. Please fix it on priority other wise I will switch to other service providers @reliancejio @airtelindia
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Panchali Das
(@PanchaliDas4) reported
@ACTFibernet 6 complaints in the last 1 week? No resolution, no consistency. Unacceptable service. Pl cancel my connection. I've had it with ACT!!!!
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Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️
(@SocialWork_Anil) reported
@ACTFibernet Awaiting your Prompt Practical Solution in Quickest Time, as per your Claims in Advertisement. For Any Product, Quality & Service are Key.
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HAMZA EQUBAL
(@EqubalHamza) reported
HI @ACTFibernet my internet has not been working since 1 am and I already logged a complaint but it is not fixed yet. What services r you providing to customers . If it is not fixed within 1 hrs I will generate a disconnection request and switch to other service providers.
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Responsible citizen
(@gopalmca157) reported
@ACTFibernet @ACTFibernetHYD Resolution time for any issue is very slow Its more than 24 hours.This has been repeating continuously.For Internet issues the time frame taken by ACT technicians is not at all acceptable. 2 to 4 hours agreed Loc: Vijayanagar Colony Pincode: 500057
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Deepesh Saini
(@arkaya25) reported
@ACTFibernet very poor support, 48hrs is the time given for issue resolution. In the era of WFH, how can you give such timeframe?
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Mohammed Roushan
(@RoushanMohammed) reported
@ACTFibernet I also have information that many of the customers haven't returned the routers, I didn't do that, I welcomed your recovery person and handed off the router, due to this gesture I am facing these issues. How do you recover the routers from the people who haven't returned?
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Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️
(@SocialWork_Anil) reported
@ACTFibernetHYD @ACTFibernet @ACTBroadbandIn NO INTERNET since morning in Sharada Vidyalaya, Shamsheergunj/Aliabad. Often Issues of Slow Speed/ Internet. Service & Restoration is Very Slow or Delayed, and becoming bad too. Customer ID: 101607829879 Contact No. in DM