ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Siddharth Kumar
(@siddharthk90) reported
@ACTFibernet extremely poor service. I have been without connectivity for 4 days now. Every time there is a cyclone the connectivity goes for more than a week with utterly no response!
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Meghana Sastry
(@MeghanaSastry) reported
Internet upload speeds are dropping drastically. Been trying for 4 days now. The current upload speed is 1.9mbps @ACTFibernet Urgent help required
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bharathmano
(@Bharathmano1) reported
@ACTFibernet Dear act , for the past 4-5 days , my Internet is down and I have raise the ticket for the same . But till now there’s no resolution for the it . Today I received a bill for the month to pay . No solution but just have to pay ??
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Naresh S
(@Nandha_S_Kannan) reported
@ACTFibernet The 48 hours you have said is over I am going to lodge a complaint and take this tweet as assurance you have given and i will revert you back with the complaint letter. The worst customer support I have faced in any of the industry. Total Shame on you 🤢
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Ram Polaveni
(@im__variable) reported
@ACTFibernet How much ******* more time you need to resolve this issue. You customer support is ****.
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Saranya Ravichandran
(@Saranya_RC) reported
@ACTFibernet My internet is not working since past 5 days and this is turning out to be a joke now. What a pathetic service you have irresponsible people been writing / talking to your service team doesn’t make sense at all. You have a team who is a bunch of clueless fellows
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Deepesh
(@deeputhegooner) reported
@ACTFibernet Standard automated reply instead of addressing what people have asked. Can you please mention what the issue is and why it’s already been 5 days and issue is not fixed. So that everyone can decide on whether they want to stick onto your network or just give up and move on
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Madhan
(@Madhanvisv) reported
@ACTFibernet Pathetic customer service. Internet down at many areas of Chennai since Sat. No resolution yet and no clear response
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Prem_Lakshman
(@PrezBoxer) reported
@ACTFibernet no response for 4 days this is 2nd ticket resolve it asap Complaint No:#SR10366547408094 Category:Service Complaint (FR) Sub-Category:CX Not Pinging