ACT Outage Report in Cochin, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tharun
(@Tharun06127314) reported
@ACTFibernet worst customer service not even proper communication every month same problem internet disconnects they don't respond immediately please deactivate my connection I am switching my internet connection to someother service
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Manish Kumar
(@Mani_IT_Geek) reported
@ACTFibernet @ACTFibernetHYD please find my complain id SR10178200961794 with utter disappointment I am reporting that my "internet in not working" from past three days not getting any resolve ETA from call center guys nor the technical team is responding to calls #Hyderabad
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Kabandi Saikia
(@kabandisaikia) reported
@ACTFibernet Hi! I need to someone in billing. I am trying to change my plan but not able to from the app. Please help
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Sounak Choudhury
(@SounakChoudhur2) reported
@ACTFibernet I want the issue to be fixed asap, it is not progressing at all
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Ryan Adrian
(@RyanAdr49399777) reported
@ACTFibernet I still haven’t got a resolution. My ticket no. is SR10278210818084. There is no internet since last evening. Are you’ll kidding me? Is this a garbage service provider. Better time to switch.
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Sounak Choudhury
(@SounakChoudhur2) reported
@ACTFibernet my account no : 102757470176 wifi is not working from morning. I have raised a request with Ticket Id: SR10278214706724 but mot response. Please fix the issue asap.
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Surendra Pabbaraju
(@surendrapabba) reported
@ACTFibernet @ACTFibernetHYD 11 months pending power allowance. Zero resolution despite multiple escalations. This is exploitation. I expect immediate settlement before I move to Consumer Court. Acc ID: 101655707195 #ACTFibernet #InternetService #CustomerRights
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Samir Deshpande
(@happysamyy) reported
@ACTFibernet I have been wanting my deposit back after cancelling my connection and all you guys say is that ACT doesn’t provide refunds? You want to keep my money plus keep earning interest on it! Such an unfair and unethical policy , never expected this from a major ISP!
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Pragadeesh Kv
(@kvpragadeesh) reported
@ACTFibernet , The Worstest fibernet connection ever! Facing recurring issues, internet goes off for every week. No proper communication, no proper resolution. I think this is the time to switch for @HathwayBrdband , Shame on you ! @ACTFibernet
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Manish Kumar
(@Mani_IT_Geek) reported
@ACTFibernet HI @ACTFibernet Intially your team said there is fiber cut issue and now after posting the complain id on social media your team is now telling there is some payment issue with @AparnaGroup whatever the issue is please resolve, why are users suffering #Hyderabad SR10178200961794