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ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    @ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.

  • Nitish37Singh
    Nitish Singh (@Nitish37Singh) reported

    @ACTFibernet Your team promised relocation by 2 PM today. I cancelled a Jio request based on that.Your service is pathetic & this is outright negligence.If not done by 2 PM, disconnect my broadband immediately. Don't charge me from May 2, 2026.Any billing after May 1 will invite legal action

  • SKaashyapa
    supreeth_kaashyapa (@SKaashyapa) reported

    @ACTFibernet worst service from yesterday nite till now no network.. time to change network. Everyone pls don goto @ACTFibernet for net connection

  • gayatri008_16
    G3 (@gayatri008_16) reported

    No internet since afternoon and no clue about resolving… worst ever @ACTFibernet

  • adeatii
    Adithi (@adeatii) reported

    @ACTFibernet It’s already been 48 hours. I cannot continue like this and will have no option but to cancel my plan and switch to another internet provider due to poor customer service @ACTFibernet @FiberAct

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet you'll keep on changing the resolution time. This is one of the worst services. In the 10 day gap there are 2 service disruptions of more than 24 hours. Faster service. FYI I will not renew further and will end the services by July 2026 as mine is a quarterly plan.

  • isdwlyhni
    Actfibernetsucks (@isdwlyhni) reported

    @ACTFibernet I don’t want “24-48 hours, extensive damage, team is on-site” bs. I want a new engineer assigned and for this to be fixed today.

  • Journeywithkite
    Journey With Kites (@Journeywithkite) reported

    @ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?

  • math031991
    Saurabh Mathur (@math031991) reported

    @ACTFibernet I don’t think you guys need to resolve anything, technician is assigned but not picking the call since morning now it’s more than 30 hours and I am following up but no clue whether is it resolve or not. And customer service is worst.