ACT outages and service status in Cochin, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Cochin, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kerensa Sheen (@kerri_cp18) reportedWe've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues
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veerana gowda (@veeransg5) reported@ACTFibernet Please note that this ridiculous problem of not being able to find a power source for the junction box is completely unacceptable. It is blocking my work, and I do not wish to continue as a customer of this internet service provider if the issue is not resolved by Monday.
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Simon (@ichowdary9) reported@reliancejio is the worst either in mobile or fiber. No response even if you visit a store. From past 48hrs my wifi is not working and cables are damaged due to rain. Rain stopped 36hrs ago and still no one to repair it. @ACTFibernet resolved within hours for my other connection
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Apoorv Gupta (@ApoorvGupta4) reported@ACTFibernet Have been tired now. Wifi not working last 2 days. Goes down every 15 days. Have to raise complaints again n again. No resolution being provided this time. May have to switch now after 5 years of good service. Account No:118570988140
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Cravingpeace93 (@isdwlyhni) reported@Varun_Devil28 @ACTFibernet Escalated to upper management. They sent the same script of 48 hour resolution. @ACTFibernet as a company has failed.
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आचार्यचरणदर्शनाकांक्षी (@srinimani52) reported@ACTFibernet day 8 without internet . Everytime we try to call the customer care, it doesn't help. Do you intend to correct the issue? I've been spending daily going to office because of your negligence. Worst service ever No- sr10280017875264
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD fraud network providers always loot the people. Their employees in the Hyderabad area are so negligible, such a worst service provider. Do you want me to take the legal action on you guys ?? Such a worst people working in ACT
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Kranthireddy Madapa (@KranthiR0122) reported@ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.
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CKREDDY (@CKREDDY330852) reported@ACTFibernet 3 days. No internet and no response. Account number: 101735161552 SR: SR10180032872522 I asked to move service to opposite house as we moved within the lane. . We still have to pay for the down time as well. Pathetic.