ACT Outage Report in Cochin, Ernākulam, State of Kerala
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The latest reports from users having issues in Cochin come from postal codes 682019.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Cochin, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Cochin, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Now the ticket number SR11564073029677 turns out to be escalation call ref no. but not a complaint against the two customer care executives whom I spoke to. Now this guy Hemanth outright lied to me that this a complaint including the the names of two guys who dropped the call.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
@ACTFibernet @KRISHNA83138665 Krishna just run away from this ISP. Even if they offer lowest of price they dont provide guaranteed speed and stability. Unless you want to raise complaints everyday.
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Pardhu ✒️
(@pardhumadipalli) reported
@ACTFibernet Because of your useless service I won't have internet for the entire weekend. Customer care ppl told me that you didn't even send a technician to find the problem. I think it's time to switch to Jio. Ticket SR10564069672214
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King Lucky
(@KingLuc57339196) reported
@ACTFibernet is is having issues in hyd today?
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet 7 complaints raise till now from the past 20 Days. Still no resolution.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Hemanth assured me over call that action wud be taken against such misbehaviour. And how would action be taken when such indiscretion is not even recorded. Either U don’t take a complaint or record false information in compliant. And how do U expect that our issues are resolved.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Just spoke to one of your guys Aleem Sk who told me that the refund could not be processed because as per their records ‘customer has shifted to a new place and connection is not feasible at new place’
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Sachin
(@SachinNJha) reported
@ACTFibernet Each time the red light glows on the router, it is a day long outage despite repeated calls to those engineers who had visited the site during previous outage.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet And obviously my request for refund would be never entertained. Infact the customer care of @ACTFibernet is not at all transparent. Every time we call them a new SR No. is generated. We could neither see what is written in the complaint and what is resolution.
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Again facing the internet issue SR10264072070794 It's been only 3-4 days Again issue came Please check and resolve soon