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ACT outages and service status in Maradu, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet If you’re giving 24hrs to resolve it then how do I work ? You add delayed fees if payment is delayed by a day now how you gonna compensate customer for no internet for 2 working days ?

  • dineshk6
    Dinesh K (@dineshk6) reported

    @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.

  • praveen0601
    Praveen (@praveen0601) reported

    @ACTFibernet The service person came directly and told me it will be fixed within the next 10 mins yesterday evening and post which he ignored all my calls and still not fixed.. Lost my 2 days pay as I'm working from home. Thanks ACT

  • tdas777
    tdas777 (@tdas777) reported

    @ACTFibernet internet is down. Unable to contact support via act app chat/phone. Pathetic service.

  • TabrezNasar
    Dr. Tabrez Nasar, PhD (@TabrezNasar) reported

    @ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet Mesh network Installation pending since 5 days. Pls check.

  • doomerpills
    ik (@doomerpills) reported

    @TRAI @jagograhakjago @ACTFibernet , ACT is a highly problematic snd unprofessional company, if I am not provided a satisfactory resolution soon then I would have no choice but to escalate this matter and take legal action

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

  • bquickdrop36512
    TBquickdropers (@bquickdrop36512) reported

    @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

  • shubhanshurocks
    Shubhanshu Sagar (@shubhanshurocks) reported

    @ACTFibernet Your handling of Complaint ID SR11080784930694 is unacceptable. Internet services remain unavailable, complaints are repeatedly delayed, and there is no accountability from support, technicians, or management. Repeated negligence . Do you have any shame?@ACT_Issues