ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NARENDRA (@narenn86) reported 3 minutes ago

  @ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.

• 
  Utkarsh Mundra (@UtkarshMundra14) reported 5 minutes ago

  @ACTFibernet such a poor service Will never recommend to anyone Specially in Jaipur #fibernet Bad service response. Least bothered staff

• 
  Jinendra Kothari (@Jinukothari2) reported 6 minutes ago

  @ACTFibernet Why is my ticket SR10280504805054 showing closed on ACT Fibernet App? Such a pathetic service from you end. Never seen such horrible service from ACT Fibernet. My entire weekend is screwed because of you guys.

• 
  yashwant singh (@YashSsm) reported 10 minutes ago

  @ACTFibernet @TRAI , I have filed a complaint against Actfibernet I am also not seeing any progress on this docket number #9413046.

• 
  Mohammed Sahil Akbar (@94sahil) reported 12 minutes ago

  @ACTFibernet such a ****** customer service. WiFi is not working for over 20 hours and no one is resolving on a priority. They either disconnect calls or say a technician is assigned and then no one comes. Very close to switching providers. FIX THIS ASAP Ticket SR10280475714804

• 
  Deep Verma (@deepvermadeep) reported 13 minutes ago

  @ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.

• 
  niranjan (@niranjanks91) reported 14 minutes ago

  @ACTFibernet one rain and your connection failed. I have raised a complaint and have been calling your support guys for the past 3 hours. No response whatsoever and no clarity on when you'll restore the internet connection. Pathetic service.

• 
  Suraj Jain (@Suraj_A_Jain) reported 16 minutes ago

  @ACTFibernet before delivering the fire stick why is the charges already charged. And the customer care is also not responding. Is this the service you provide.

• 
  Dinesh (@ShivohamFeb26) reported 17 minutes ago

  @ACTFibernet pathetic response from customer care

• 
  Srinivas Konduru (@srinikonduru) reported 18 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage