ACT Outage Report in Maradu, Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Maradu, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mutiur Rehman
(@Mutiur_Rehman) reported
@ACTFibernet ACT Fibernet Account No 110558005203 Payment and documentation made on 26.04.2021 , connection is not activated till now and your team says they don't have device , so it will take 7-10 days Pathetic Service
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Aymaan Mujahid Khan
(@MAymaanK) reported
@ACTFibernet 102426769194 So I'm facing an issue again!! It says connected, no internet. Done with the basic troubleshooting steps but in vain. This is annoying especially during WFH times. Expect resolution on high priority. Awaiting a technical callback right away.
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Anjaneyulu RVG
(@rvga777) reported
@ACTFibernet I am a very old customer of act, when it was beam (2003) onwards, over the years my observation is customer support has become pathetic. Which is not expected fro a reputed company like act. The call centre people are interested only in closing the ticket...
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PVK
(@PVK4U) reported
@ACTFibernet Atleast can you arrange a call back from your technician team.Thr z no call back&no call forwarding option&thr z no info reg ur technician. I dnt know y ur customer center is?if its 1st time even i agree,bt thz 2nd time im facing the same type of worst service frm ur support team
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Ajith V
(@AjithVotla) reported
@ACTFibernet how soon its already 16hours !! it would be terribly good if i ask a refund every time i raise an issue, and i would have got more than i paid !!
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Ajith V
(@AjithVotla) reported
@ACTFibernet Yet another act of ignorance and nothing interms of service. SR11155866571252 I just wonder how many times i have to raise an issue about the same problem. raised and escalated a lot of times yet no response from customer same problem not every week !!
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Pubgkaga
(@pubgkaga) reported
@ACTFibernet I have raised a ticket on 27th April 2021 at 10.30PM due to no intenet. No response from customer service team till now. Highly disappointed with this service. My Account# is103867024691. Need a fix ASAP. WORST SERVICE. NO RESPONSE FROM CUSTOMER SERVICE.
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mithil khanter
(@mithilkhanter) reported
@ACTFibernet again internet problem. Net not working. Every 10-15 days we have to raise complaints. Very poor service
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Ankur Agrawal
(@AnkurAg18457811) reported
@ACTFibernet Sir today 1 pm still i am facing the issue and your excutive not respond my call...wrost service this realted every month i am facing the issue...you this time every person doing wfh...
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Raja
(@_music_freak_RJ) reported
@ACTFibernet I'll keep notifying you here until I get the this issue resolved. No one responded till now. Update me ASAP.