ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayanth K (@JayanthKarri111) reported 5 minutes ago

  @ACTFibernet No internet for 72+ hours! Fully paid account, yet losing service days. Customer care and the assigned technician are completely ignoring my calls. Fix this immediately! Account: 106782536494 Ticket: SR 1068039642664 #ACTFibernet #ConsumerComplaint @TRAI

• 
  Aman Goyal (@goyalaman1602) reported 5 minutes ago

  @ACTFibernet ,Delhi’s worst broadband provider, has been causing issues for three days.Customer care numbers are down, internet is slow,& there’s no nodal customer care number. Twitter’s customer care team couldn’t help and asked me to wait. @DoT_India @jagograhakjago 📉 🛜

• 
  Kiran Vanam (@vanam_kiran) reported 7 minutes ago

  @ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service

• 
  KISHORE_YADAV (@KISHOREYADAVB) reported 7 minutes ago

  @ACTFibernet @ACTFibernet it’s been more than 2days since when my network is down , still no response or update from you guys. The technician response is he’s does not know the issue please as his lead how should I reach out to him

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 8 minutes ago

  Guess what. It has been more than 30 hours and still the ETR getting updates automatically with neither the update or not the notification of what happened with internet 🛜. Such a worst take by @ACTFibernet on customers. I had enough and ready to switch for better 👎 @ACT_Issues

• 
  Vivank 🇮🇳 (@vnnk_x) reported 19 minutes ago

  @ACTFibernet @ACTFibernetHyd, my internet has been completely dead for over 48 hours. Ticket ID: SR10180393093524 Your technician is not receiving my calls (called 100 times), and customer care is giving zero actual updates...

• 
  🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported 22 minutes ago

  @ACTFibernet App is showing nothing ,yesterday resolution time update 16 hr still no one visit to check issue also no appropriate update in ticket If 1 forget to pay on time you make several followup through app, WhatsApp,sms etc, but on complete no response even after ETR.

• 
  avijeet kumar (@avidno1) reported 22 minutes ago

  @ACTFibernet This is day 2 and no resolution yet. You guys even working to fix this?

• 
  Ashis Karak (@ashis_karak) reported 26 minutes ago

  @ACTFibernet Very disappointed with ACT Fibernet service. Even after raising multiple complaints, the issue is still not resolved. No technician visits the site — they just call, say the issue is resolved from the backend, and close the ticket without any proper solution.

• 
  SBajaj (@SBajaj06) reported 26 minutes ago

  @ACTFibernet Is there any point in doing WFH when you have ACT fibernet? Every week, my wifi goes down and it doesn’t matter what time it goes down, its never fixed that same day!! Raised this ticket 5 hours back, no resolution despite promised to sort by 9 PM. SR11080445550744