ACT outages and service status in Maradu, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Maradu, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akash (@akash_8a) reported@ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge
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Trying to be a better man (@tchettia) reported@ACTFibernet My router coverage is not enough throughout the house. Please fix it.
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Shahnur Siddique (@siddique725) reported@ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.
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priyankamccall (@priyankamccall) reported@ACTFibernet I've been trying to reach out for a router upgrade and I'm not getting any call back from your customer support. Pls help here.
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Mithil Khanter (@mithilkhanter) reported@ACTFibernet Ya right how is that everytime you require 2 -3 days to solve a problem ?
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Harsh N Patel (@HarshPatel5940) reported@ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back
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Gayatri Sekar (@294by10) reported@rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.
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Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now
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srikanth rompally (@srikanthro38805) reportedWorst service please refund my amount @ACTFibernet
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srikanth rompally (@srikanthro38805) reportedAct fibre will not take any responsibility for customer connect or any problem occurred if best suggestion don't take action fibre poor service @ACTFibernet @ACTFibernetHYD @sangareddy