ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramjee Madina (@ramjee_rm) reported 4 minutes ago

  @ACTFibernet When I will get resolution

• 
  Abhishek Bhargav (@abhibhargav) reported 5 minutes ago

  @ACTFibernet Ticket ID: SR11081248564704 Pending since 1 week.. Please resolve at the earliest.. It is difficult to connect to the customer care.. Kindly resolve..

• 
  Suresh Kumar H (@sureshkumarh90) reported 5 minutes ago

  Since @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.

• 
  Viineet Sood (@vineetomkara) reported 5 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  abhishek sharma (@abhisheku73) reported 6 minutes ago

  These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

• 
  Justaname (@Chaitali2608) reported 7 minutes ago

  There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

• 
  Shrinivas Mhethre (@SMhethre) reported 8 minutes ago

  @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

• 
  shambhu (@shambushandilya) reported 9 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Racing Veteran (@RacingVeteran01) reported 11 minutes ago

  @ACTFibernet what stupidity is this when the due date is tomorrow. How can it be overdue when due date is tomorrow. Also receiving mails that my account is prone to late payments when every payment for the last 6 since have been before time. No response to my mails. You guys suck *Service Alert* Hi, Your ACT Fibernet bill is Overdue and is scheduled for Suspension Account No: 102502773081 Please pay today to avoid suspension of services.

• 
  Abhijit Pal (@Abhijit_Pal) reported 12 minutes ago

  @ACTFibernet Lol. My connection is down for 3 days, nobody is fixing and you post this to convince. What a joke! SR10181172156854