ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sri vatsav (@SrivatsavGorthi) reported 3 minutes ago

  @ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!

• 
  Dinesh (@dineshrtvt) reported 5 minutes ago

  @ACTFibernet @ACTFibernet you guys are not capable to handle issues raised by customers

• 
  🏴‍☠️Kaushik🏴‍☠️ (@peteragon) reported 8 minutes ago

  @ACTFibernet If you guys do not fix my issue asap, I cancelling the connection and moving to @airtelindia

• 
  Maheshwaran R (@MahezwaranR) reported 11 minutes ago

  @ACTFibernet Provider even after we are asked to pay a huge sum of money compared to other service providers. Try to behave responsible way and don't chest the customers in the name of better service and speed. #ACTCHENNAI #ACTFIBERNET #ACTFIBERNETCHENNAI .

• 
  Roozan Aggarwal (@roozanco) reported 12 minutes ago

  Hi @airtelindia , I am giving up on my Wifi network, please get your device collected in the coming week. Network so bad that I cant raise a ticket for this in your app. PLease share DM link to drop my number to contact further. I have signed up with @ACTFibernet

• 
  KALPANA (@kmkalpana2000) reported 18 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  iYappan kRishnan (@jeeves_k) reported 20 minutes ago

  Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

• 
  karthik alagan (@karthikalagan) reported 22 minutes ago

  @ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.

• 
  Sanjay Singh (@sanjayrathore36) reported 24 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Worst services in Lucknow .

• 
  iYappan kRishnan (@jeeves_k) reported 27 minutes ago

  I had Tata Fibernet and was expecting bit better service I have shifted to ACT @ACTFibernet Now they are proving my decision is wrong from the day one. False commitments, fake resolutions, disconnect the call if customer keep complaining more. I regret choosing ACT now