ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dibyajyoti Panda (@dibyapanda7) reported 8 minutes ago

  @ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical

• 
  just being honest (@beingmejst) reported 9 minutes ago

  @ACTFibernet Still no internet. Seriously, this issue has been going on since yesterday 5:30pm and still not resolved yet. I was told someone will contact me but again no contact from anyone from ACT not any new update if anyone is even working on the issue or not. Please fix this issue asap.

• 
  Vivek నాళ్ళ (@NallaVivek) reported 10 minutes ago

  SR closes again Every day new person calls and promises to call back after getting a resolution 2 months gone SRs silently gets closed without any resolution Made me pay extra for your fault @ACTFibernet

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 11 minutes ago

  @ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint

• 
  Monster (@imPhoenix4u) reported 13 minutes ago

  @ACTFibernet Already ETR date and time crossed, still no resolution

• 
  Cricketcircle (@Cricketcircle07) reported 13 minutes ago

  @ACTFibernet Got the tv set-up box. But not able to watch Sony SAB tv channel. While purchasing checked that Sony SAB tv was included in the plan. But it's not showing now. What kind of service is this.

• 
  Rahul Sharma (@CARahulSh) reported 18 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

• 
  bharath goud (@bharathgoud2002) reported 20 minutes ago

  Hi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web

• 
  Sriku P (@SrikuP93) reported 20 minutes ago

  @ACTFibernetHYD @ACTFibernet Looks like this has become a WEEKLY ISSUE... PLEASE RESOLVE THIS SOON, OR I WILL BE FORCED TO CHANGE MY INTERNET CONNECTION... TOO MUCH COMPLACENCY AND NEGLIGENCE BY YOU ALL... CAUSING CONSTANT HEADACHE AND INCONVENIENCE. #pathetic customer service.

• 
  Pratik Dhoot 🚀✨ (@pratikdhoot23) reported 21 minutes ago

  @ACTFibernet Wifi not working, blue light shows up since 36 hours Raised ticket, spoke 3 times on CC waited 30 min each time to connect to an agent, still no use Waited all day for technician to fix it Please help out, didn’t expect such pathetic service SR10180978587984