ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrinmoy biswas (@mrinmoy59936493) reported 17 seconds ago

  @amitmath @ACTFibernet why its such a recurring issue with your internet ? Y cant u give a proper sustainable resolution?

• 
  Arani Majumder (@AraniMajumder) reported 4 minutes ago

  @ACTFibernet being useless as usual. SR10180583021694 raised 4 days ago, no resolution, no courtesy to call back, no technician assigned, won't even let me give up the connection. Ridiculous service.

• 
  Somrat Dutta (@duttasomrattwt) reported 12 minutes ago

  Something is seriously wrong with @ACTFibernet bangalore! I requested a Wifi shift change 1 week back and still never got a call back. And their customer care numbers are all IVR and automated, no way to get a human callback! Absolutely disaster service! Something as basic as internet isn’t solved in the ‘Startup Capital’ of India

• 
  𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported 13 minutes ago

  Hey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately

• 
  Ankita Purkayastha (@Ankita00017) reported 15 minutes ago

  @ACTFibernet @FiberAct Facing unstable internet connectivity for over a month now. Raised multiple complaints/tickets, but there has been no resolution so far. If the issue cannot be fixed, kindly disconnect the service so I can move to another provider. Ticket-SR10280653335794

• 
  Nishith (@PseudoMallu) reported 17 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes

• 
  Ignatious Jovith (@IgnatiousJovith) reported 18 minutes ago

  @ACTFibernet shameless service by ACT. ACT promised to provide internal wiring for their MESH devices and took 499 for that service too. It’s been 3 months now and I’m still chasing ACT to lay the internal cable. No responsible people working there.

• 
  मार्गबन्धु श्रीधर: (@EkanAnekan) reported 24 minutes ago

  @ACTFibernet I have already informed in my DM to you as well as to your customer service that I am out of India and can not receive regular calls - I can only take WhatsApp calls. Please provide connection without further DELAY. Your representative spoke and took all the details and assured.

• 
  Viineet Sindhwaani (@thevinsin) reported 25 minutes ago

  @ACTFibernet I have sent you private message with details, kindly resolve it today else proceed with disconnection, there are enough service providers

• 
  Oman Kumar (@omankumar) reported 26 minutes ago

  @ACTFibernet Since this morning, my internet connection has been down. I raised Service Request SR10180590954094, but it is still unresolved. This level of delay is disappointing, especially in a Tier-1 city. Kindly prioritize this issue and restore my internet connection.