ACT outages and service status in Maradu, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Maradu, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MannMarziyaa🇮🇳 (@PanwarCimpi) reported@ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.
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Akshay (@Akshay20031025) reported@ACTFibernet Now they are saying again today the issue will not get fixed seriously are you guys playing here why can't you give one deadline when the issue will be fixed everyday we have to call and follow up. Why don't you escalate the issue if you are not able to fix it.
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Sarat Raj (@SaratDasari) reported@ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented
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veerana gowda (@veeransg5) reported@ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.
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Saliq Gowhar (@saliq7_) reported@ACTFibernet I have nothing to do with your **** company anymore Just cancel my connection
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souradeep sengupta (@souradeepseng14) reported@ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!
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Aujas.Bhandari (@Bhandari_Aujas) reported@ACTFibernet No internet from 3.30 pm yesterday, got a message that it will be resolved between 9am- 1 pm till now issue not resolved, disgusting customer support and service, you are forcing customers like us to port to some other service providers like @airtelindia, @HathwayBrdband etc
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Vivek Phadnis (@vivekphadnis) reportedHorrible service by @ACTFibernet. It is now the fourth day since internet is not working. This is in Malleswaram, Bengaluru. Nobody is responding to my calls.
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Akshay (@Akshay20031025) reported@ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm
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Swarnim (@QuantumStackkk) reported@ACTFibernet It’s been months since I first raised this issue, and I’ve rarely seen such irresponsible customer support. I’m back after 2 months asking for the same help again what exactly am I supposed to expect from you at this point?