ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sachin Gogia (@runthusiast) reported 5 minutes ago

  @ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔

• 
  Racing Veteran (@RacingVeteran01) reported 7 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  Uday (@uday9885) reported 9 minutes ago

  @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 10 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  Bhujanga Rao (@bhujangarao0292) reported 13 minutes ago

  @ACTFibernet worst services in Gachibowli locations. Since morning no Internet. Kindly check and do the needful.

• 
  Mahi (@jagdish_mahi) reported 14 minutes ago

  @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

• 
  Vinay Verma (@vinay8493) reported 15 minutes ago

  @ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.

• 
  Ekrar Alam Ansari (@Ekraralam) reported 20 minutes ago

  Have applied for new connection on 3rd July. Full advance payment taken but its been 72 hours completed nobody has come to install the wifi. Very poor service. @ACTFibernet

• 
  Suresh Nambiar (@suresh30oct) reported 20 minutes ago

  @ACTFibernet @kiran_nadella Hello @ACT Fibernet There is serious disruption of Internet service in Brookfield Sraddha silver apartment for the last three days and the customer care is not responding

• 
  aravindan (@rparavind22) reported 21 minutes ago

  @ACTFibernet My internet has been down for 48+ hours. Complaint #SR10381119090274 is still unresolved. No response from the assigned executive, unprofessional customer support, and no accountability. Why should I pay for a service that's not being provided? Resolve this immediate