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ACT outages and service status in Maradu, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HiShibamSarkar
    S (@HiShibamSarkar) reported

    @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

  • shrikanth607
    Shrikanth Bharadwaj (@shrikanth607) reported

    @ACTFibernet @ACTFibernet still no solution, how low you want to stoop to.. robbing the customers.. is this the service you're proud of.? @jio_fiber this is your chance to grab the market.. get your fiber services (Not AirFiber).. people are ready to switch

  • siddique725
    Shahnur Siddique (@siddique725) reported

    @ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.

  • sreekanth0510
    sreekanth_charan (@sreekanth0510) reported

    @ACTFibernet @ACTFibernetHYD i never expected this from guys, i have connectivity issue today early morning and till now the issue is not yet resolved and technician did even care to call me such worst service u have

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Why no one is ready to fix this in one go. After every couple of weeks I’m facing the connectivity issue and you guys take 4-7 days to get this fixed waste of time money. If you don’t have man power then don’t expand your bandwidth

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent

  • srikanthro38805
    srikanth rompally (@srikanthro38805) reported

    Act fibre will not take any responsibility for customer connect or any problem occurred if best suggestion don't take action fibre poor service @ACTFibernet @ACTFibernetHYD @sangareddy

  • brpAndhra
    BRP (@brpAndhra) reported

    @ACTFibernet you guys are holding my money I have relocated the connection and same router is used in new location. Shamelessly rejecting transfer of balance Multiple tickets with no resolution. @ConsumerReports

  • sagarreddy
    Sagar Reddy (@sagarreddy) reported

    @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?