ACT Outage Report in Maradu, Ernākulam, State of Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Maradu, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Maradu, Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi | |
| Cochin |
Total Blackout | |
| Cochin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravikankanala
(@Ravikankanala4) reported
@ACTFibernet Act Fibernet has turned out to be a horrible service provider.. disconnects for no good reason and no body bothers to resolve the issue.. if you cant handle the load please offload and get out...#ACTFibernet
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Maruthi Varaprasad
(@maruthi_vara) reported
@ACTFibernet hello team, I’ve raised complaint of slow net speed SR10150495674232. Without resolution ticket is closed. My plan is 100 mbps and i am receiving below 1 mbps speed. Please check.
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ni रण
(@RJ231987) reported
@ACTFibernet Thanks for your response!! I m hoping this kind of issue resolutions without customer's confirmation are noted as well which isn't acceptable.Request you to please fix the issue ASAP!!
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Ayesha
(@yshaaks) reported
@ACTFibernet You’ve got a good team of reps who yell at customers! Good job keep going and then lose a customer who has been using your service since 2011 Ref No SR10150512947970 Resolve the charge dispute else I won’t be clearing my next month payment & will go for a new service
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🚩 🚩 🇮🇳 🇮🇳 🚩 🚩
(@Abhi_Upadhya2) reported
Hey @ACTFibernet. Your team has activated wrong plan. I need to have my plan changed. Can you pls arrange call back? Customer support number dint help much. Thanks
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shankar buddha
(@shankar_buddha) reported
@ACTFibernet App and portal is down. App is logged out automatically all of a sudden. Could you please check what's happening..
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Venkatesh Yadla
(@VenkateshYadl15) reported
@ACTFibernet ticket # sr10150490979452 Act doesn't take customer complaints seriously. they will provide rude answers. internet will stop workin 4 times a week. now internet is not working from last 24 hours and I don't think they are working towards resolution of problem.
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Santosh
(@santosh_bandaru) reported
@ACTFibernet , @ACTFibernet Really pathetic service. Applied for Internet connection on 2th Dec 2020 and Still waiting for the connection at Vizianagaram. Don't try to on board new customers if you are not able to serve them #shame
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Saleemmohamed
(@saleempsgct) reported
@ACTFibernet Issue solved by calling customer care. They have changed the plan with immediate effect. Thank you.
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Kapalee
(@Kapalee) reported
@ACTFibernet When I was desperately trying to reach you for support you didn't even care to respond. But now after disconnection, you keep making automated marketing calls at odd hours, which is not at all appreciated. Hope you understand & allow people to live peacefully