ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dishant Yadav (@Dishant9654) reported 23 seconds ago

  @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

• 
  Srinivas Rayabandi🇮🇳 (@DrSriLata) reported 1 minute ago

  Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

• 
  Prem Shankar dubey (@premdubey3031) reported 1 minute ago

  @ACTFibernet What's the cause of this problem suddenly and why would it take days to fix it ?

• 
  Santhosh (@Santhosh1247) reported 3 minutes ago

  @ACTFibernet Also @ACTFibernet, Please educate your sales team to answer to the customer calls and provide the correct information. It's not just taking the payment from customers and making them fools by giving wrong information. They should have some responsibility towards customers.

• 
  Sayyed Tausif (@sayyedtausif92) reported 4 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet

• 
  Mohd Zubair Mohiuddin (@MohdZub65084989) reported 5 minutes ago

  @ACTFibernet I'm asking about my refund.... Not for your service

• 
  VA (@VAxCapital) reported 9 minutes ago

  @ACTFibernet is your network down for whole of Bangalore or is it just for me? Its been 8 hours downtime any major issues due to rains?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 12 minutes ago

  @ACTFibernet Son of *****. *************. Have some shame. Taking full money and outages most of the time. Why will it take 2 days to resolve the internet issue? It's been regular now. Every weekend there is no internet, it has been happening from past 3-4 weeks.

• 
  Sachin Sharma (@sachinn_ss) reported 15 minutes ago

  @ACTFibernet The expected resolution time has already passed. By when will this be fixed? A reply online isn’t enough please take action. Without internet, many important tasks come to a halt @ACTFibernet

• 
  Ramanand Mahato (@ramanand_25) reported 16 minutes ago

  Thinking of getting a connection from @ACTFibernet ?
Make sure you hear this first. The sales pitch says: “Issues get resolved within 1–2 hours.”
Reality: It regularly takes 24+ hours. Every single time. #ACTFibernet #CustomerExperience #InternetIssues