ACT Outage Report in Maradu, Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Maradu, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (11%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• rakesh4people (@rakesh4people1) reported 5 minutes ago

  @ACTFibernet I have raised the ticket on 4/06/2021 on billing issue. Your ACT Fibernet Request SR10154799518819 is expected to be resolved by 4/9/2021 05:00:00 PM. But still the issue is not resolved.#ACTbroadband #poorcustomerservice #Needaction

• Deepak Batra (@deepak_batra) reported 7 minutes ago

  @ACTFibernet Pathetic customer care. Raised a request of internet not working since a day and no one cares. Have made several calls to the local guy and he just hangs up like I'm no customer. Tired of these dolts.

• Lohith Kumar (@LohithKumarblr) reported 7 minutes ago

  @ACTFibernet can I have a resolution for SR10255003824802. It is waiting from Saturday and no one bother to respond me properly. Tired of calling customer care and everytime got escalated. I feel funny about your escalation process which is taking more than 5 days.

• rakesh4people (@rakesh4people1) reported 14 minutes ago

  @ACTFibernet I have raised the ticket on 4/06/2021 on billing issue. Ticket number is SR10154799518819. Requesting you to please fix it permanently otherwise as a valuable customer of ACT,we may need to think of alternatives.!!!.#ACTbroadband #poorcustomerservice #Needaction

• Maverick (@b33k33p3r_Z) reported 15 minutes ago from Vijayawada, State of Andhra Pradesh

  @ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

• Innocent_Me (@Innocen41376379) reported 23 minutes ago

  @ACTFibernet I had paid my amount on 3rd April 2021 and as informed that I will receive a call back within 48hrs but no reply so I had to cancel and I placed a request for refund. Your refund request is registered with Ref SR10254927912636.We will get in touch you within 48 hours Revert ASAP

• vinay kadalagi (@vinaykadalagi) reported 28 minutes ago

  @ACTFibernet your customer executive put me on hold since I asked for status of my internet disconnection. They do not have basic manner of talking to customer and you call them customer care ?

• Arun Prasanth (@g_arunprasanth) reported 30 minutes ago

  @ACTFibernet You take 18+ hours to fix service disruptions during weekdays!? Is this really a reliable internet service provider?? Billing is very prompt at ACT. Why does issue resolution take more than a day?? Making fools of customers. 😡

• samuel (@thelordssamuel) reported 31 minutes ago

  @ACTFibernet after so many requests finally got the net connection thank you.. But the net never works I try calling ur CC it takes hrs to connect but someone picks and disconnects the call. How do I get it fixed???

• Jainath (@bitcoinbaba_) reported 32 minutes ago

  @ACTFibernet Oh finished?? I just received a call from the customer service guy that they are working on my special discount of past months and it will be credited soon and from next month I shall get my special discount. And it is just a formality I didn't got anything yet. Poorservice.