ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gautam Bagga (@GautamBagga1) reported 0 seconds ago

  Completely unacceptable service from @ACTFibernet.No internet since yesterday. Technician promised resolution twice—no show, no response despite 10+ calls, messages & callbacks. Chatbot useless, customer care unreachable. #ACTFibernet #PoorService

• 
  Deeptanshu Lodh (@DeeptanshuLodh1) reported 2 minutes ago

  I have escalated the matter to the customer service multiple times, they have requested callback from technician, not a word from technician till now. We pay thousands of rupees for this pathetic service which is diabolocal. Please look into it @ACTFibernet

• 
  Dhruv Sood (@Dhruv496) reported 4 minutes ago

  @ACTFibernet @ACTFibernet your regret will not solve my problem

• 
  Naresh Kumar (@Naresh_Saaya) reported 5 minutes ago

  @ACTFibernet I’ve been facing repeated connectivity problems for months, with multiple tickets already raised earlier Currently the internet may be working, but it is highly unstable and unreliable, dropping frequently without warning. Raising new tickets each time is not a permanent solution

• 
  Sayyed Tausif (@sayyedtausif92) reported 8 minutes ago

  Living in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj

• 
  Sanjay Debnath (@sanjaydebnath86) reported 12 minutes ago

  @ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?

• 
  Harshal (@HRaverkar) reported 14 minutes ago

  Really disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment.

• 
  robinreddy (@robinreddy44) reported 15 minutes ago

  @ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue immediately. #ACTFibernet #PoorService

• 
  RideshJagirdarPress (@parasrj) reported 16 minutes ago

  @HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution

• 
  Ramanand Mahato (@ramanand_25) reported 17 minutes ago

  What’s frustrating is the mismatch between promise and delivery.
If resolution realistically takes a day, just say that upfront during selling it. Overpromising and underdelivering erodes trust fast. #ACTFibernet #CustomerExperience #InternetIssues