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ACT

ACT outages and service status in Maradu, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet terrible customer care. Have been on the phone for so long but repeatedly put on hold without even speaking. Is this how you serve your customers? Pay 6 months in advance and this is the result. Moving to a different service provider is the best possible option.

  • HereIsMani13
    ManiAC (@HereIsMani13) reported

    @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.

  • DeoBhaina
    BHAINA (@DeoBhaina) reported

    The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

  • shrikanth607
    Shrikanth Bharadwaj (@shrikanth607) reported

    @ACTFibernet @ACTFibernet still no solution, how low you want to stoop to.. robbing the customers.. is this the service you're proud of.? @jio_fiber this is your chance to grab the market.. get your fiber services (Not AirFiber).. people are ready to switch

  • Saibrahmam5
    Uday 😛 (@Saibrahmam5) reported

    @ACTFibernet Your customer support is incompetent, your service is unreliable, and your lack of accountability is unacceptable. Stop making false promises and start honoring your commitments.

  • LakshmanSamala
    Lak (@LakshmanSamala) reported

    @ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too

  • unique_swapnil
    𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported

    @ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.

  • kmkalpana2000
    KALPANA (@kmkalpana2000) reported

    @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet As usual, I’ve now received a second ETA. It’s been 24 hours since the issue started, and your team is still working on it. I’m still unable to contact technician Sravan(8712606419), as he isn’t responding to my calls. What kind of support is this? @ACTFibernet @ACTFibernetHYD