ACT outages and service status in Maradu, Kerala

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Máhesh (@TweetToMahesh) reported 2 minutes ago

  I was looking for New connection.. where your customer representative is behaving as if we are nothing for them .. kindly give them training first how to talk with customer #ShameOnYou @ACTFibernet

• 
  Ramjee Madina (@ramjee_rm) reported 3 minutes ago

  @ACTFibernet How many years you want to resolve this? Let me raise a public grievance with reference to the may old complaint.

• 
  Praveen 🌹 (@Praveen_KF) reported 3 minutes ago

  Hey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.

• 
  Haris (@hahmad71) reported 3 minutes ago

  @ACTFibernet i have already escalated but no use . Same response everytime that the technician will call. Zero help . I cannot even connect back to the technician ffs.

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 6 minutes ago

  Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

• 
  Rugved (@DavidRugved) reported 7 minutes ago

  @ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 7 minutes ago

  @ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider

• 
  Ajay Kumar S (@SoleilFils) reported 8 minutes ago

  Been couple of days since I took a new connection. @ACTFibernet is down for more than 24 hours!

• 
  Ashish (@Humble_Monster) reported 11 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore

• 
  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 12 minutes ago

  @ACTFibernet If down time is for the whole day time ACT has to refund that days charges. It is happening almost every 10 days