ACT Outage Report in Kandigai, Thiruvallur, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kandigai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at ACT
ACT is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Saranya Ravichandran
(@Saranya_RC) reported
@ACTFibernet My internet is not working since past 5 days and this is turning out to be a joke now. What a pathetic service you have irresponsible people been writing / talking to your service team doesn’t make sense at all. You have a team who is a bunch of clueless fellows
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bharathmano
(@Bharathmano1) reported
@ACTFibernet Dear act , for the past 4-5 days , my Internet is down and I have raise the ticket for the same . But till now there’s no resolution for the it . Today I received a bill for the month to pay . No solution but just have to pay ??
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Umar 😍
(@Mohdomer247) reported
@SyedAkbarTOI @siddharthk63 @ACTFibernet Same with me... Very very slow service
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M A VARADARAJAN
(@uniquemav13) reported
@ACTFibernet we lodge the complaint 2 days before whereas online you're showing only today's complaint. we are basically self-employed and working from online because of failure on backups we totally not able to carry out our routine work. fix the target date to solve the issue.
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ABDUL KHADER
(@khaderin) reported
@ACTFibernet Dear ACT officers, While thanking you for your reply giving me 48 hrs of time frame to clear my dead internet connection, It is too bad that I depended wholly on ACT but now in problem as couldn't do office work from home.still the connection not restored
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Aswin Paranji
(@aswin1980) reported
@ACTFibernet my internet is restored.I thank all your team members who were working day and night to restore the connection for the last 5 days due to 🌀. Although I am unhappy with your customer service still there are ways to improve and keep your customers informed and happy
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Shrii
(@Ramshriii) reported
@ACTFibernet my internet is down since cyclone hit saying cables are cut it's been 3 days and none fixed it. Are you gonna fix it or should I move to some other Isp.
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Vishy
(@bsvishy) reported
@ACTFibernet What is the process to disconnect the line and get a refund? Four days without internet and no fix in sight despite multiple updates on time of fix. And your team member called me and promised to provide regular updates, nothing post that. Pathetic!!
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Aswin Paranji
(@aswin1980) reported
@pkayt @ACTFibernet Yes I see this on my app as well. Not sure what is wrong with them. Unable to call @ACTFibernet . This reminds me of 80'90 EB where they will take down the phone if there is power failure. Now EB is much better in handling customer service
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Naresh S
(@Nandha_S_Kannan) reported
@ACTFibernet The 48 hours you have said is over I am going to lodge a complaint and take this tweet as assurance you have given and i will revert you back with the complaint letter. The worst customer support I have faced in any of the industry. Total Shame on you 🤢