ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhishek Chawla (@abhi009official) reported 6 minutes ago

  @ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.

• 
  Rajenderreddy (@rajender4reddy) reported 7 minutes ago

  @ACTFibernet ACT Fibernet, Please disconnect my connection and refund the remaining balance amount. A technician visited now and said the issue will be fixed tomorrow. Too many false assurances and delays. This is unacceptable.Please proceed with disconnection immediately.

• 
  Shubham Khandelwal (@slskhandelwal) reported 9 minutes ago

  My internet is not working for the last 36 hours and I have already raised the ticket. The concerned guy is not receiving the phone and even blocked our multiple numbers. Kindly resolve it as soon as possible. @ACTFibernet

• 
  kashipboyina (@kashipboyina) reported 9 minutes ago

  @ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...

• 
  jaidev (@jaidev365) reported 9 minutes ago

  @ACTFibernet None is responding to my calls.i stay in hyderabad qutbullapur area.if not able to deliver service in time why keep calling to get the installation why make us pay first and then do this kind of service!!! @reliancejio is better I feel regretting it

• 
  1 Million+ (@audiwate) reported 17 minutes ago

  @ACTFibernet Also please help me with the process to terminate the subscription, would like to switch to other vendor.. This will help me save my career… if it’s power outage and net going off makes sense, but Power was up and suddenly Internet goes in the middle of work, is annoying

• 
  Miss you appu (@champakram) reported 17 minutes ago

  @ACTFibernet requested to cancel my broadband account but you have been still billing me

• 
  jaidev (@jaidev365) reported 17 minutes ago

  @ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.

• 
  WhySoSerious (@daburkaatel) reported 19 minutes ago

  @ACTFibernet After 12 hours i can’t track and check the ETR for the status. Can you tell me how we can interact with a human for this issue? I couldn’t find anything to connect with customer care that is also automated to create a ticket.

• 
  Haiku (@riceofsushi) reported 20 minutes ago

  @ACTFibernet SR10280515875104 - no one has called us so far. We are WFH. How long to resolve the issue? Why does a small 15min rain disrupt your service when a tier-two city with @airtelindia wifi doesn’t get affected even after heavy rains