ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karthik alagan (@karthikalagan) reported 5 minutes ago

  @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

• 
  Nilesh Patel (@NileshP28391464) reported 6 minutes ago

  @ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 7 minutes ago

  @ACTFibernet @DoT_India My ACT fibernet connection is frequently getting disrupted in Ghitorni, Delhi. It happened 3 times in last 3 weeks. Your service is very poor, your support team tells me to wait for 4 to 5 hours but in ACT fibernet app, it tells me to wait more than 24hrs

• 
  ismail baumran (@ismailbinomer) reported 9 minutes ago

  @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

• 
  Maninder SinghBhatia (@ManinderSb1) reported 11 minutes ago

  Your Service request SR10181547676634 is expected to be resolved by 12-Aug 00 @ACTFibernet @ACTFibernetHYD I told you guys i need a resolution at earliest , very bad service. Issue can be fixed within 10 minutes. I am a 15 yrs old cx. Time to switch to @JioCare Help

• 
  Seeker (@seeker0321) reported 18 minutes ago

  @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

• 
  Harsh N Patel (@HarshPatel5940) reported 18 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  rvaidyanath (@rvaidyanth) reported 18 minutes ago

  @ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution

• 
  sreekanth_charan (@sreekanth0510) reported 21 minutes ago

  @ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum

• 
  karthik alagan (@karthikalagan) reported 23 minutes ago

  @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.