ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankit (@ankit_sahoo397) reported 9 minutes ago

  @ACTFibernet @ACTFibernet Day 6, Still no internet, still no ETA, and now you are ignoring my replies. Is WO101796642411 an actual work order or just a fake number to buy time? Do I need to cancel this and ask for a refund, or is someone actually showing up today?

• 
  Karthik Mukund (@karthik_mukund) reported 9 minutes ago

  @ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?

• 
  Ankit (@ankit_sahoo397) reported 12 minutes ago

  @ACTFibernet Absolutely pathetic service! Paid ₹1749 for a new connection 4 days ago. Feasibility done, but zero progress. Tech says "not my job," sales rep ghosts my calls, & customer care feeds me daily lies. Is this how you treat new customers? Fix this NOW! Acc: 101796641414

• 
  Jupiter_Savior (@Jupiter_god_) reported 14 minutes ago

  If @ACTFibernet honestly reflects on the number of customer tickets raised across India, they would likely feel embarrassed themselves.

• 
  shreyas belavadi (@belavadi_7) reported 15 minutes ago

  This is completely unprofessional experience. The way I’ve been treated after payment is unacceptable, and I genuinely regret choosing @ACTFibernet .week later, I still have no proper connection, no update, and no accountability. This is not how customer service should work.

• 
  Shashank Shekhar (@shashank24ten) reported 15 minutes ago

  @ACTFibernet 1 day from your tweet and not a single person has turned up or called to fix it! In today's AI world it is taking 96 hours for @ACTFibernet to respond to customer complains.

• 
  Mahesh Jain (@bjpsupporter999) reported 20 minutes ago

  @ACTFibernet This is recurring and check the number of tickets raised in the past few weeks. Either cancel my subscription and refund me the amount paid else provide seamless service. Full stop. Take this issue on PRIORITY. @ACT_Issues @ActfiberC

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 22 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Mahesh Jain (@bjpsupporter999) reported 26 minutes ago

  @ACTFibernet More than 48 hours...patience ???? Just a question? Is ACT doing charity work providing free broadband service?

• 
  Vinay Kulkarni (@vinkulkarni83) reported 27 minutes ago

  @ACTFibernetHYD @ACTFibernet kindly have your customer support team stop giving blank calls, The latest one came from 91-1409321511, upon answering heard an agent breathing for a second and hanging up (usual practice from a long time)