ACT Outage Report in Kandigai, Thiruvallur, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  srikanth.mallavarapu9@gmail.com (@Skanth901) reported 3 minutes ago

  @ACTFibernet For a issue to get resolved you take more than 18 hours.I should leave my job aside for 18hours and wait for your service.18 HOURS.Who will compensate this.Not at all acceptable.That too living in prime area in the city it is taking 18 hours to get it resolved.👎

• 
  Vikram Ramswamy విక్రం రామస్వామి விக்ரம் ராமஸ்வாமி (@vikramr1981) reported 3 minutes ago

  @ACTFibernet my Internet connection has been down for more than 24 hours now. I raised a complaint last morning and there seems to be no resolution or update on the issue. Please resolve this issue. My work is getting impacted due to the outage. @soundarya_b

• 
  Bhaskar Desharaju (@bhaskar39) reported 6 minutes ago

  @ACTFibernetHYD @ACTFibernet We have been facing issues due to your network and irresponsible executives/techs. 2 to 3 times down in a week. As we are working from home, these network issues cause lots of issues.

• 
  iParamesh (@smano0706) reported 7 minutes ago

  Customer service is very pathetic with @ACTFibernet CHENNAI. Their engineers are not answering on the ticket status and they keep changing the resolution for the ticket raised. Above all there is no customer care number provided in the app to call and report this.

• 
  Abhishek Singh (@Abhishe93252478) reported 7 minutes ago

  @ACTFibernet My internet is not working since yesterday, raised the SR - SR10265795156194, but no luck. Customer ID - 102017689690.

• 
  ALMAS KHAN (@almaskhanmohd) reported 8 minutes ago

  @ACTFibernet @Airtel_Presence Please Act do something with your service. Number shared in message box.

• 
  kishore (@kishore1708) reported 16 minutes ago

  @ACTFibernet SR10365789068804-Its been two days since i raised this ticket and no action has been taken.We are facing downtime twice in a month and there has been no permanent solution for this.When you penalise a customer even for a day's delay in payment,why can't you adhere

• 
  Reshma Ravindran (@RavindranReshma) reported 19 minutes ago

  @ditturam @ACTFibernet The SR is being closed without resolution. I have reopened the same . Confirm on the resolution provided before closing the request

• 
  iParamesh (@smano0706) reported 19 minutes ago

  Customer service is very pathetic with @ACTFibernet CHENNAI. They keep changing ticket resolution time for the ticket raised. Above all there is no customer care number provided in the app to call and report this. Engineers also don’t respond to calls. Ticket no: SR10365791066774

• 
  neon (@buzz267buzz) reported 24 minutes ago

  @ACTFibernet No, it was a general statement. I'm not raising a complaint now.