ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 2 minutes ago

  @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

• 
  nobody (@yudish_dsy) reported 4 minutes ago

  @ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  Manisha Sharma (@ManiManisha) reported 6 minutes ago

  @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

• 
  Mohammed riyaz ali (@Mohamme16541905) reported 10 minutes ago

  @ACTFibernet Since this morning, there has been no internet connection at my location in Hyderabad, and the issue is still unresolved. This is seriously impacting my work. Please look into this urgently and restore the connection at the earliest. #internet #services #worstservice

• 
  yogesh sherman (@yogeshsherman) reported 10 minutes ago

  @ACTFibernet so in delhi their internet stops working within 15 days of installation think about other states and they couldn't resolve it , the worst part is they are unable to even provide ETA. They hired few staff and even they are untrained, Avoid ACT

• 
  Rahul Panda (@rahuulpanda) reported 11 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 11 minutes ago

  @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

• 
  yogesh sherman (@yogeshsherman) reported 18 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Bala Raghavan (@shabadkichot) reported 20 minutes ago

  The @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam

• 
  Haiku (@riceofsushi) reported 21 minutes ago

  @ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia