ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 6 minutes ago

  @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 7 minutes ago

  @ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.

• 
  Nobel Sage (@jonahnevil) reported 7 minutes ago

  Why the shifting process in @ACTFibernet sucks...it's totally irresponsible engineer working ...not even a link was proper to raise the shift request ..the irony is the shift place for connection is just 30m away from my current location..I do have late might meeting Idkwhattodo

• 
  Shivam Garg (@shivamg0902) reported 8 minutes ago

  Hello @ACTFibernet @FiberAct You have the most useless wifi service It's been 5 days since the internet is down and there is 0 action on your end Neither anyone is bothered enough to address the issue nor your engineer is picking up calls. Most useless ISP.

• 
  ismail baumran (@ismailbinomer) reported 10 minutes ago

  @ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.

• 
  karthik valluri (@vamsivallurik) reported 15 minutes ago

  @ACTFibernet Such a disgusting behaviour. Sr closed. No resolution. Plus Technician cutting call. I am raising it to consumer court

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 26 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  ismail baumran (@ismailbinomer) reported 28 minutes ago

  @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

• 
  shree sen (@shreesen69) reported 34 minutes ago

  @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

• 
  Balaji (@BalajiSpectat) reported 35 minutes ago

  @ACTFibernet More than 8 hours now. Still, no response and no internet. Pathetic service.