ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 6 minutes ago

  10+ days since I got ACTFiber Ultra. Paid in full, job is still half done. No Ethernet setup, no Fire TV Stick as promised. Sales agent stopped answering calls/messages. VERY POOR after-sales service. @ACTFibernet Please resolve this. @ACTFibernetHYD #ACTFibernet #CustomerService

• 
  Rakesh_R_Rao (@the_rao_boy) reported 8 minutes ago

  @ACTFibernet ETA of 21:00 has passed and it’s neither resolved nor any further updates. I’d want the refund or extension in the subscription for the amount of days the issue is resolved. Would you provide the Internet if we delayed the payment by even one day after the last date?

• 
  Varun 🇮🇳 (@krishsthoughts) reported 8 minutes ago

  @ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.

• 
  Manish Kumar (@Jadeja_manish25) reported 8 minutes ago

  @ACTFibernet Internet is down at my flat since last two days. The technician seems to be "chalta hai" type if he doesn't even know what the issue is and that he couldn't fix. Your customer care team is there to simply apologise and do nothing😕 Ticket no: SR10281007414784

• 
  Magesh (@mageshb1994) reported 9 minutes ago

  @ACTFibernet Hi Team, I requested a shift of my ACT Fiber connection three days ago, but no action has been taken yet. I have also contacted support, but did not receive proper assistance. Kindly prioritize and process the request at the earliest. Ticket ID: SR10280925282844.

• 
  Santosh Gupta (@Sanntosh33) reported 11 minutes ago

  @ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.

• 
  Lakhan (@LakhanINTS) reported 11 minutes ago

  @ACTFibernet I am facing problem since 23 jun. Your technician are not even responding to calls

• 
  Pratik Dhoot 🚀✨ (@pratikdhoot23) reported 14 minutes ago

  @ACTFibernet 36+ hours without internet. 3 calls to customer care, 30+ mins wait each time, false promises of a technician, and zero resolution. SR10180978587984. Day 2 of this pathetic service. Do you care about your customers? This level of negligence is shocking. Resolve now

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 14 minutes ago

  @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

• 
  vishal heble (@vishalheble) reported 16 minutes ago

  @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time