ACT outages and service status in Kandigai, Tamil Nadu

Problems in the last 24 hours in Kandigai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kandigai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Srinivas Konduru (@srinikonduru) reported 22 seconds ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Thamizhan (@ImThamizha) reported 3 minutes ago

  @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

• 
  Sridhar (@sridhar_gemini) reported 3 minutes ago

  @ACTFibernet There is still no resolution from you.

• 
  PrakyDOTin (@Prakydotin) reported 4 minutes ago

  Now I understand why many folks in my community are switching to @airtelindia and @jio_fiber Pathetic service @ACTFibernet

• 
  R G Shubham (@RGShubham2712) reported 5 minutes ago

  @ACTFibernet I will now be filling a complaint on consumer grievance portal and make sure that I don't continue with @ACTFibernet and ensure that all the connections in my building are terminated by the builder and give chance to Jio or Airtel or even Excitel, but not these losers.

• 
  Arooran (@_arooran_) reported 7 minutes ago

  @ACTFibernet What kind of service is this? My internet has been down for over a week. Ticket SR10380552018234 was raised on Tuesday, and there is still no resolution. Every few hours I get another delay message instead of a fix.

• 
  Nothing (@Flowerlikeilla) reported 11 minutes ago

  Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

• 
  Random Opinion 🇮🇳 (@Random_Raay24) reported 12 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD we have raised the Ticket for internet disconnection on 28th May - SR10180485269264 But still the issue is not resolved since 7 DAYS. How many more days do I have to bear without wifi?? #ACT #ACTFibernet #Hyderabad

• 
  Nithin kumar R (@Aeronithin01) reported 13 minutes ago

  @ACTFibernet chennai has one of the worst customer support service ever, I had been using ACT for 10 years no loyalty to customers. Raised a complaint on June 1st till date no resolution. agents are rude and even saying if you don’t like ask for disconnection.. level of service.

• 
  Tushar Agarwal (@TusharAgar4860) reported 13 minutes ago

  @ACTFibernet Second time in 3 days on a new connection. I shifted from airtel to avoid these issues but it's same with ACT What kind of poor connection is this. Please refund my money