ACT outages and service status in Srīnivāsapuram, Tamil Nadu
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- ACT generated 0 outage signals in the last 24 hours around Srīnivāsapuram, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Srīnivāsapuram, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Srīnivāsapuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Srīnivāsapuram, Tamil Nadu
The most recent ACT outage reports came from the following cities: Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 days ago |
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Internet | 20 days ago |
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Internet | 1 month ago |
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Internet | 3 months ago |
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Wi-fi | 3 months ago |
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Internet | 4 months ago |
Community Discussion
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ACT Issues Reports Near Srīnivāsapuram, Tamil Nadu
Latest outage, problems and issue reports in Srīnivāsapuram and nearby locations:
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet hopeless service by your person on 9566141007 Says he will arrange test router by Saturday and still not provided Now he does not even attend my call You and your employee follow the same ****** policy
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, Tamil NaduBut still getting useless SMS messages from @ACTFibernet seeking reconnection. Why would someone in the right senses reconnect after disconnecting due to poor service? Numerous mails and no response. Your customer care number doesn’t accept calls too. Bad #Actfibernetworstservice
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Parϝʜpᴉɒn (@redpepper008) reported from Coimbatore, Tamil Nadu@anantklkrn @ACTFibernet Oh okay !! Not sure how long it will be down
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, Tamil NaduOn 30th July 2020, these @ACTFibernet guys said they’ll complete my disconnection and refund process in three working days. Poor people seem to be working on a different time zone. It’s been 2 months today and nothing has happened. Vera level ra neenga!
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Sathiya (@thisissathiya) reported from Srvanampatti, Tamil Nadu@ACTFibernet Frequent interruption No proper response from the so called Nodal Officer Customer Care guys can act as if there are no issues Brilliant 👏
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Neethinathan (@neethinathan) reported from Coimbatore, Tamil Nadu@ACTFibernet The internet is down and not able to reach the customer care. Needs the resolution as fast as possible.
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Mohan Kumar (@tmohank77) reported from Coimbatore, Tamil Nadu@ACTFibernet horrible service continues... now have to take steps to go to consumer affairs.
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Sriram Hariharan (@Sri_AT72) reported from Coimbatore, Tamil Nadu@ACTFibernet Appalled to say your service has been the most pathetic one we have ever used. Close to 3 days there has been no internet, no response for the case registered. My work productivity has gone for a complete toss. Need a solution ASAP #poorservice #WorstCustomerService
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Samuel Chris (@SamuelRap) reported from Coimbatore, Tamil Nadu@ACTFibernet hi your broadband service is really shabby to the core. Every month one week there is no internet and issue is not resolved for the past six months. No response in customer care also. Pathetic
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Prakash Thirupathi (@Prakashthiru420) reported from Coimbatore, Tamil Nadu@ACTFibernet I want permanent solution otherwise please refund my money.
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Ashwinth Janarthanan (@ashwinthj) reported from Coimbatore, Tamil NaduGetting a H1B visa to the United States of America is definitely easier than getting a refund and disconnection from @ACTFibernet. You guys are really a pain. One month gone. Worst response.
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Samuel Chris (@SamuelRap) reported from Coimbatore, Tamil Nadu@ACTFibernet last 2 days internet is cut in our office . That too in main airport area coimbatore. We have raised a ticket but no response . Pathetic service provider. Better to avoid.
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siva m (@siva_apt) reported from Coimbatore, Tamil Nadu@ACTFibernet Hi trying to get your people regard my broadband issue but your representative not able reach
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Raghu (@Raghhu_visu) reported from Coimbatore, Tamil Nadu@ACTFibernet you are useless network ..past two days no connection.
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@BhubanTripathy @ACTFibernet True. This company is quite lousy in terms of service. They charge clients a premium but are super slow in fixing the internet. Last time, I lost 2 days. Now 1.5 days. No resolution. No customer satisfaction.The end for ACT is not far. It's a super competitive market #jio#airtel
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@keerthivarmann @ACTFibernet Yeah. Thanks man. I was planning to switch. They're offering NETFLIX, Prime, Hotstar too along with JIO TV. And the cost is the same. I'm just worried if the service is upto the mark considering they're new in the market.
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@keerthivarmann @ACTFibernet Lol I still remember - with ACT, one tweet on twitter I used to have a phone call in 15 mins and a technician at home by the end of day. Ippo thimiru vandhurchu - customer base iruku - irundha iru ila mooditu po kinda attitude.
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Prashanth Shanmugam (@Ztarp) reported from Coimbatore, Tamil Nadu@ACTFibernet pathetic response by your customer service team. Placed an order for a new connection. No one is picking up the phone for installation. What are we supposed to do?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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user636811 (@user21098) reported@ACTFibernet Your team has been sharing false information for past 10 days and not resolving any of my issues. Everyone is sharing false information and doing fraud. I have requested a cancellation 2 days back and even that is not done yet and your team is denying refund to bank
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GK (@Gana_81) reported@ACTFibernet Is the issue resolved?
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Chandru Anirudh (@ChandruAnirudh1) reported@ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet I want you to fix the problem today
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Naveen Janardhanan (@njana290380) reportedIt’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either
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Narendrababu (@penbabu) reported@ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.
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Paulomi (@amipaulomi) reported@ACTFibernet What's the point of your customer executive informing me that the technician will come today, and the technician confirming the same but not turning up? Absolutely pathetic and unprofessional behaviour.
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Explore The (@RajendraChim) reported@jagograhakjago @ACTFibernet From 15 April No service no Proper Solution, waste of time and money.
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet I can never trust the timeline given by you guys
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Suresh (@IMSuresh_Dreams) reported@PraveenKumaar99 @ACTFibernet @FiberAct Even im facing the same issue Internet is not working and the guy who came to fix issue is not picking my call and he has closed ticket without fixing the issue one the worst service off late from ACT