ACT outages and service status in Visakhapatnam, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- The most recent signal from this area was received Jul 3, 11:32 PM GMT+5:30.
- Total Blackout (75%)
- Internet (25%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 and 530011 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Total Blackout | 6 days ago |
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Visakhapatnam
|
Total Blackout | 6 days ago |
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Visakhapatnam
|
Total Blackout | 21 days ago |
|
Visakhapatnam
|
Internet | 26 days ago |
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Visakhapatnam
|
Internet | 1 month ago |
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Visakhapatnam
|
Internet | 2 months ago |
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ACT Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet worst app developed by your company can't even change plan can't even view daily usage data and we also can't pay the bills
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet You are making it a hell....please stop acting and start to act....internet connection problems should be resolved immediately... on-line classes and office work is impacted because of your late response...
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vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra PradeshHi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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PRAVIN_RAMAWAT (@PravinRamawat) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet #Actvizag do you have issue with your connectivity especially on weekends?? 2 weeks out of a month I see the same issue and I am raising a complaint on the same and this has repeating for the past 5 months can you please let me know the solution for this?? #ACT
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Bharat raj (@Bharatraj274) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear act fibernet. Iam from Visakhapatnam my complaint number is SR 10739864502142 I raised complaint (unable to use internet) yesterday morning 11 am. Still any one didn't respond my call and email. Please intimate to consern department to solve as early aspossible
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Phani Datta (@Datta1499) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I've sent an email on June 4th and again on June 16th regarding discontinuation of my connection in Bangalore, I have not gotten any reply other than automated response. Could you please cancel my connection!!!
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Satya (@Satyas3456) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet your customer support is not operational somehow when trying to raise a complaint. Please resolve my issue. My internet service is interrupted. Please resolve asap.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Worst Service 🙏No Customer Care Service 🙏
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naiduART (@naidu_art) reported from Vishākhapatnam, Andhra PradeshWhat is this @ACTFibernet i never see such like act services , 1 month completed , still i didn't get my new broadband installation , i have already payed Rs- 4241/- , Every day iam rising complaint but no response. Refund my money
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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👑 Cult😎 (@Chaitu7589) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Your Customer Care Service Member Have Responsed Very Politely and He assured to solve it asap!! Thank You!!
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Dear team I have applied for new connection and your sales team asked me to pay the money online. I have paid on Sunday, From Monday he is not answering the call. This is the worst service I have ever seen
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Shriram (@Shri509) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet it’s becoming increasingly frustrating to use ACT. The internet stopped working on Sunday and till no resolution in sight. Called customer care around 10 times already and all they care to say , escalated , priority and some technician will reach me. None so far……
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sharath (@thisissharath) reported@ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky
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kumar apratim (@apratim18) reported@ACTFibernet Thanks. The issue got resolved few hours back.
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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SUVOBRATA MUKHERJEE (@suvobratam) reported@ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request
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Mahi (@jagdish_mahi) reported@ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.
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Varun 🇮🇳 (@krishsthoughts) reported@ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.
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Nivas Ravichandran (@nivasravi) reported@ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.
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Saran Kumar (@sarankumars) reported@ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!
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Mohammad Qabir (@pnkthealien) reported@ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.
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Uday (@uday9885) reported@ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA