ACT outages and service status in Vishākhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Vishākhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- Total Blackout (75%)
- Internet (25%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Vishākhapatnam, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Vishākhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at ACT
ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vishākhapatnam, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Total Blackout | 8 days ago |
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Visakhapatnam
|
Total Blackout | 8 days ago |
|
Visakhapatnam
|
Total Blackout | 23 days ago |
|
Visakhapatnam
|
Internet | 28 days ago |
|
Visakhapatnam
|
Internet | 1 month ago |
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Visakhapatnam
|
Internet | 2 months ago |
Community Discussion
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ACT Issues Reports Near Vishākhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Vishākhapatnam and nearby locations:
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why are your employees so dumb. No one knows anything or understands when you explain. And why is the action taken on a complain not unpdated? Every customer care call I get does the same thing including leaving the complain unresolved. Worst service ever
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Suresh Mulagapaka (@Suresh2830) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet hello team, I payed for new connection on July 3rd but no connection as of now and also customer care no are not working.
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Fiber cut has been observed from more than 48 Hrs, twice mailed to customer care, your ******* service engeer is not picking up the calls. Working from home without internet, do you even imagine, how hectic is your service? @ACTFibernet Please contact at the earliest.
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet That never happens @ACTFibernet you will just keep looking into it with no action taken
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet I have made service request for shift of my connection which was closed without completing the reconnection. Poor Serv
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet There is still no response...no one even called to explain the problem...this shows arrogance of the Act
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Goutam Sengupta (@GoutamSengupta2) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what a waste service from you....no response or immediate service to internet problems...online classes and office work is impacted from yesterday....please refund and I shall change to a different service provider
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Rukesh Kumar (@rukeshkumarb) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Hi Team, It's been a week that I am chasing this request but no response from your customer service I am fed up with your service. Your ACT Fibernet ticket no SR10740702638922
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vamsiwithclick (@vamsiwithclick) reported from Vishākhapatnam, Andhra PradeshHi @ACTFibernet we are facing network connectivity issues and max login attempt reached #needhelp asap
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Venkatesh palakurthi (@Venkateshvinky) reported from Vishākhapatnam, Andhra Pradesh@TRAI @ACTFibernet Internet is not working since morning around 10:30 AM ,called customer care service multiple times, issue is resolved till now ,can you please ask your team to fasten up , will share details once you respond .
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sandy (@santoshroony) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet pls help today no net full day, how it will be merry Christmas dear,, ACT Fibernet A/cNo 107743609013.
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G C Sekhar (@andsekhar) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet So again another 24 to 36 hrs without internet,Repeating same issue of NO internet every week, this is ur way of looking in to things,what kind of resolution your team provides ? Can u imagine how many days in the paid plan we r left without the promised services? @jagograhakjago
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Chintala Sai (@ChintalaSai42) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet been contacting you on the customer care no from the past few days, it’s always busy. Had few queries on my billing. 🙏🏻
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra PradeshAbsolutely disappointing service provided by @ACTFibernet no response to complaints and no matter how many times I complain no action being taken. Been complaining for 2 months now and yet none of my issues are resolved. Absolutely lazy executives working with @ACTFibernet
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Santosh Mithireddy (@SantoshMithire2) reported from Vishākhapatnam, Andhra PradeshOne of the worst irritating by @ACTFibernet employee who was telling lies since morning onwards because of his lies I am unable to attend my company conference I was ashamed of choosing this @ACTFibernet one of the worst ever seen who is not picking my phone call @ACTFibernet
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Bhargav emani (@bhargavemani) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet Need call back.. or resolve the issue.. what is taking you guys so long ??
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet what the hell is up with you people? Why do have a **** all company that has to provide internet but never does it properly. Absolutely disgusting service
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Gulnasheen Syed (@GulnasheenS) reported from Vishākhapatnam, Andhra Pradesh@ACTFibernet why does your service suck so much?? No response even when a complain is raised???
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Vasu Patnaik🎼🎼🎹🎹 (@vasu_patnaik) reported from Vishākhapatnam, Andhra PradeshDear @ACTFibernet my location is dwarakangar visakhapatnam and I am facing issue with your network from past one month....very frequently and proper support is also not there from your team!!! (1/1)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant Kumar (@Prashan39394527) reported@ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!
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kumar apratim (@apratim18) reported@ACTFibernet can u please prioritise relocation request of ticket number SR10280979503424. Was supposed to happen by 4th July. My office work is getting impacted. Pathetic service.
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Surya Attili (@thesuryattili) reported@ACTFibernet I’ve been without internet for almost 35 hours. ETA was yesterday 8:30 PM, but there’s still no resolution or update. Support hasn’t helped, and I can’t WFH as mobile data is unreliable here. Please resolve ASAP. Ticket: SR10181037423224
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.
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subash (@subash_siz) reported@ACTFibernet NO RESPONSE FROM UR SIDE NO TECHNICIAN CONTACTED FOR PAST 2 DAYS INTERNET NOT WORKING TICKET - SR10381063676004
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Ravindra (@RavIndra559) reportedDear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Jul(DD/MM) 09:00 to 13:00. Team ACT @ACTFibernet @ACTFibernetHYD what to do now? Any suggestions?
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shasha (@blackandwitty) reportedVery worst experience from the @ACTFibernet at first they took around 3k and didn't installed their router and after the tweet i posted, they installed the next day. Now i booked act stream tv box, its been 10 days, box didn't delivered. I hope I'll get my box after this tweet
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Hanu Rao (@HanuRaoG) reported@ACTFibernet @ACTFibernet please stop saying lie. I just spoke with TL of your Internet. Why there is only 1 technical person to fix the issue?? No backup? It a cable cut issue and it takes maximum 1 hour to fix this issue. But no person in this Bhimavaram town from @ACTFibernet to fix it. I need to wait till tomorrow afternoon for the person to come from Eluru?? Worst service from you guys again and you proved it!!!
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Vignesh Kumar Ramachandran (@rvignesh9008) reported2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet