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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at ACT

ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mudirajrk
    ramesh kumar mudiraj (@mudirajrk) reported

    @ACTFibernet From Hyderabad 101774296616 problem with Zee5 not working since a week. Umpteen times raised ticket & over mobile. But of no use. Please close our account and refund balance amount. As Reliance is offering for same amount with additional services.Worst of the Worst.

  • de_anirvan
    Navrina (@de_anirvan) reported

    @ACTFibernet i have tried so many times to contact your customer support. It seems your employees are only bots. I need a refund. I dont want to use your pathetic service anymore

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet Issue resolved. Thanks. Please make it quicker next time.

  • blackandwitty
    shasha (@blackandwitty) reported

    I paid ₹3182 for ACT Fiber connection on 18/05/26 .Even after 4 days, it has not been installed and I am not receiving proper updates from your representative. I contacted customer care multiple times and tickets were raised, but the issue is still unresolved @ACTFibernet

  • Jeetendasa
    Jeetendra Kumar Sahu (@Jeetendasa) reported

    I think all are scammers even the @ACTFibernet guys are also scammers and fraudsters. They took money but from day 1 internet is not working. Hyderabad Patancheru people are pathetic.

  • Preethammech
    Vpr (@Preethammech) reported

    @ACTFibernet 108332342967 My connection is not working for the last 10 days. No update, no progress on the ticket. Now I received a message saying account is deactivated. Plz give a call back and give clarity on the progress.

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet Still no response nor any call received from technician. Do you have any intention of resolving my issue or should i terminate my connection and shift to a different ISP?

  • HemanthINDAP
    Hemanth🙏 (@HemanthINDAP) reported

    @ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.

  • Shapeshifter05s
    Shrey (@Shapeshifter05s) reported

    What are you guys doing @ACTFibernet . Almost 24 hours have passed without wifi. Is this why we pay you? Estimated time of resolution keeps increasing shamelessly. Pathetic service.

  • Vangvenkat
    Venkata Ranganathan (@Vangvenkat) reported

    For a new connection. Is this a customer fault or problem? Get this sorted and provide me a new mesh router for the plan i had paid for @ACTFibernet