ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported@ACTFibernet Hey worst service provider @ACTFibernet Ignoring is not a solution Wakeup and answer
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Inayat ulla (@Inu_Minu) reported@ACTFibernet u disconnected the phone while I was raising complain abt your internet. Every week your internet doesn't work. @jagograhakjago terms and conditions take money for 6 months but we face issue for weeks and no help. Is this how consumers are dealt with ? @ACTFibernet
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Nikhil Kumar (@nikhil91099) reported@ACTFibernet Internet has been down for the last 2 days. Complaint already registered but issue is still unresolved. Service Request: SR11080670038194 Kindly resolve this on priority and provide an update. The prolonged downtime is causing significant inconvenience.
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Kannan (@saffronisgood) reported@ACTFibernet It’s done and resolved for now. Constant follow up 48 hours from customer, for after sales service call which is prepaid 6 months in advance? No customer service contact point,one app, that doesn’t help in resolving actual human problems. Internet is lifeline to survive. Pls.
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Kannan (@saffronisgood) reported@ACTFibernet It’s almost 2 working days now. Nothing has been done except this reply on X platform. Is this your best ever customer service?
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Rahul Agarwal (@Vakil__Saab) reported@ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol
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Rajah Ganesh G S (@gsrajah9410) reported@ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.
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г𝐀ןέＳ𝐇🦋 (@raj5251) reported@SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately
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Bala Raghavan (@shabadkichot) reportedOne fo the worst internet services @ACTFibernet @ACTFibernetHYD I came home to not have the internet working for 4 days and still no resolution. It seems like I need to get them to respond and plead with them! ID: SR10180688521974 if you need a connection please don't choose act
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet I have already informed in my DM to you as well as to your customer service that I am out of India and can not receive regular calls - I can only take WhatsApp calls. Please provide connection without further DELAY. Your representative spoke and took all the details and assured.