ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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KannanSekar
(@KannanSekar) reported
that my issue would be resolved. But unfortunately it was my bad to realise bit late that it was a false promise just to onboard the customer. @ACTFibernet #Totallydisappointed#FalsePromise#FrustratedNewCustomer
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@AwesomeAli71
(@Awesomeali71) reported
@ACTFibernet Its been 22 hours since complain raised and no resolution yet... Customer care agents told will arrange technical team in morning but no response yet Pathetic service... I have suffered and your team doesn't value customers. I will never recommend ACT to anyone.
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Divye Singh
(@hellrockers7483) reported
@ACTFibernet hi, wana opt for your connection but the thing is I don't wana make payment in advance also ur saleman is saying that ive to make payment today for no installation charges. So any one from your team can help me out in this situation.?
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Gopinath KO
(@gothayoth) reported
@ACTFibernet They have a pathetic customer support and you are eager to increase sales collecting money before the service. I also spoke to customer care; they have standard answer to respond. No response to Refund request and callback received. PLEASE DONT TAKE ACT CONNECTION
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Sai Prasad
(@755_sp) reported
@ACTFibernet Bro I don't like your service
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Hussain
(@farhath_hussain) reported
@ACTFibernet Thanx for your prompt response but still neither we received any call from your side nor any visible action has been initiated... by the way this is 3rd time in this month thatvwevare having a total internet blackout for hours and days
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Ricky Kej
(@rickykej) reported
@ACTFibernet @ACTBangalore the matter has been resolved, a fantastic customer service rep Nagendra came by and solved all the issues. He needs a pat on the back. very knowledgeable and technically sound.
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Amit Sharma
(@AmitSharma2u) reported
@ACTFibernet I am facing network connectivity issue from yesterday and had raised the ticket, which was supposed to be resolve by 9PM on 23rd Mar but haven't got any response or resolution Neither the customer service executive are giving the appropriate response
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Sri
(@Pv35841366) reported
@ACTFibernet you people never reach out to the customer. Simply you say your customer care person will reach out to u. All humbug.
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Parisal Krishna
(@iParisal) reported
@ACTFibernet Net is too slow in West Mambalam Area for the past 4 days. Now its totally down. In the App, as per new changes I cant lodge complaints, issues. Pls do the needful