ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 01/16/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chintu_roberts Chintu Roberts (@chintu_roberts) reported

    @ACTFibernet It's 48hrs from the last response that I'll be a call back still waiting for your update on resolution Do you guys are at least trying to call me Kindly solve my issue at the earliest

  • dilipjanardhan Dilip Janardhan (@dilipjanardhan) reported

    @ACTFibernet Same issue again today. Your service is pathetic! Can’t even raise a support ticket via the app. Everything is down!

  • neelpachya Prashant (@neelpachya) reported

    @ACTFibernet How long will it actually take to do simple installation. After getting payment y dont u give a decent service.

  • paddu1985 Pradeep.H.K. (@paddu1985) reported

    @ACTFibernet is any one working in actfiber who have brains and serious about their services. My concern is not getting resolved from last 2months. I have never seen so irresponsible or non potential team with such a words leadership. Very bad.

  • Rajdeep46661154 Rajdeep Mitra (@Rajdeep46661154) reported

    @ACTFibernet Called customer care 3-4 times... they repeat the same statement with no new update. Agent named Mandrika or someone put me on hold for 10 minutes and disconnected the call as I asked manager. Local connection much better

  • AndrioXavier Andrio Xavier (@AndrioXavier) reported

    @ACTFibernet Even worst is customer care lady who I spoke to today afternoon. Totally arrogant way of talking when I explained my concern. You guys don't even have a trained staff who doesn't know how to talk to a customer.Very arrogant!

  • vishgoswamy Vishal Goswamy 🇮🇳 (@vishgoswamy) reported

    @ACTFibernet This has been your standard response for the one month but the issue is the same. #Hyderabad #actfiber

  • RaviRavisuri48 RAVI K SURI 🇮🇳 (@RaviRavisuri48) reported

    @ACTFibernet my number is 9845001948 and trying to register complaint on app but app is not working. My Internet is not working.

  • mattyyorke Matilda Yorke (@mattyyorke) reported

    @dp_satish @ACTFibernet The customer care at ACT is good and the best. Other service providers give you lousy service.

  • Raghave77980972 Raghavendra (@Raghave77980972) reported

    @ACTFibernet Internet down since morning.. Only getting "English" responses. In these WFH days, please treat this as priority. Called customer service - DONE Created ticket - DONE Called local CSR - DONE ACT Fibernet Ticket no: SR10265545729194