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ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Hi ACT I am your active customer since 2 year, now as we are out of station n nor we are using your services so we delayed the recharge, now we are back n want to recharge the plan but as per customer care team I need to pay 491 for activation of plan 1/3

  • C4ETech
    C4ETech (@C4ETech) reported

    @ACTFibernet help!!!

  • Prateek43522
    Prateek Majumdar (@Prateek43522) reported

    @ACTFibernet It still says "Awaiting for ETR". We don't have any visibility to the resolution time. This is really inconvenient for us.

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet more than 5 days are over still not working internet proper way

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.

  • pradeepkenny
    pradeepkenny (@pradeepkenny) reported

    @ACTFibernet "I am following up on my formal complaint regarding the 'CHN AMZ STREAMING MESH POD' plan (ID: 103686970808). Despite fixing the speed, you have still not addressed the hardware mismatch. Providing Archer C5 routers instead of the advertised Mesh Pods is a misleading advertising

  • ramkumardoss271
    ramkumar (@ramkumardoss271) reported

    @ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service

  • MasterMuskan22
    Master Muskan (@MasterMuskan22) reported

    @chintanpuggalok @airtelindia @ACTFibernet +++++ facing the same issue since a month

  • mdparvez171126
    Mdparvez (@mdparvez171126) reported

    @ACTFibernet there is a delay in new connection need help fast

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Can someone please pick up the phone and call the customer to begin the process of fixing the internet?