ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash Shishoo (@laidback1954) reported@ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?
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Shahnur Siddique (@siddique725) reported@ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...
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G.B (@BerwalGorav) reported@ACTFibernetHYD @ACTFibernet i want to request a reconnection but no one from customer care is answering my calls, i have been on wait list queue for 40 minutes yesterday and 20 minutes today, i was 1 on queue so idk why this is happening. Please connect.
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Satadru Deb (@1400MicroGrams) reportedI never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.
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MR KAATS (@mr_kaats) reportedSR10381357589504 Request u to cancel my connection. ur connection goes down minimum one or twice every month. Absolutely no response. ur timelines don't matter as u dnt follow them. ur app does not allow to cancel connection. ur app is even worse than ur service. @ACTFibernet
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Pj (@Prakashjiven) reportedI have been facing issues frequently with @ACTFibernet and the service is very poor in recebt times #timetoexploreotherserviceproviders
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Mohammed Ansar 🇮🇳 محمد أنصار (@Ansar4594) reported@Actfibernet from past 24 hrs my wifi is not working I had a complaint in customer care and they said It will process as soon As possible my complaint number is : SR10181407555464. Req. You kindly restore my wifi connection asap. every month I am facing disconnection problem.
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MOHANA PRIYA (@mohanapriyare) reported@ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect
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Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported@ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.