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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at ACT

ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mperiwal14
    Manish Periwal (@mperiwal14) reported

    @ACTFibernet @ACTFibernetHYD Internet not working since morning 101776140613

  • al250849
    Alagappan Subramania (@al250849) reported

    @ACTFibernet we have raised yesterday that internet is not working !! Daily you guys changing the eta !! This is not fair !! You guys should have faster track system . If some issue it should why that happened and which area ? Changing eta alone will not resolve the issue team :(

  • NallaVivek
    Vivek నాళ్ళ (@NallaVivek) reported

    @ACTFibernet Asking customer to have Patience for two months is not called service Its utter failure to fix your useless company’s systems Return my money you made me to pay extra

  • abjith_means
    OHIO.TELUGU (@abjith_means) reported

    Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

  • Charan54928379
    Cha ran (@Charan54928379) reported

    @ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.

  • SubimolSen
    Debottirno Chowdhury (@SubimolSen) reported

    @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

  • lawnamiiiii
    orangesodashawty (@lawnamiiiii) reported

    @ACTFibernet why ******** is your dumbass internet not working again? actual dogshit service, scam *** company. switching to airtel asap

  • srikanthro38805
    srikanth rompally (@srikanthro38805) reported

    Worst service please refund my amount @ACTFibernet

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    @ACTFibernet It has been Pathetic experience from last 1 week using your ACT fibernet. I am not sure when it's going away and when it's working. And even after raising the ticket none of them are turning up to find the root cause of the issue. Highly disappointed with the service

  • Saibrahmam5
    Uday 😛 (@Saibrahmam5) reported

    Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.