ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mrinal Pandey (@Miru6695) reported@ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know
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DEEPTI AMBADIPUDI (@d_ambadipudi) reported@ACTFibernet it's been 5 days since we raised the request for relocating my Act connection in Chennai Chromepet. SR no. SR10380569359824, est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap.
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet Please stop sending such messages and clearly confirm the refund status and timeline. I need a proper resolution, not repeated generic responses.
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Thamizhan (@ImThamizha) reported@ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??
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sana (@sanakamra) reported@ACTFibernet you have an absolutely deplorable customer support. I raised a request to shift my connection and received no response for 2 days. After getting exhausted trying to get an update, I decided to forfeit the remaining two months on my plan and requested cancellation
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Oman Kumar (@omankumar) reported@ACTFibernet Since this morning, my internet connection has been down. I raised Service Request SR10180590954094, but it is still unresolved. This level of delay is disappointing, especially in a Tier-1 city. Kindly prioritize this issue and restore my internet connection.
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Shilpesh Shah (@Shilpesh1807) reported@ACTFibernet As discussed i'm not received the refund yet stii after raising the service request,I need immediate action on this I had done payment 25st may requestd refund on 3rd June it's 6th June still there is no progress and also i'm not able to track it as your app is showing no user
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Thamizhan (@ImThamizha) reported@ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??
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R G Shubham (@RGShubham2712) reported@ACTFibernet I will now be filling a complaint on consumer grievance portal and make sure that I don't continue with @ACTFibernet and ensure that all the connections in my building are terminated by the builder and give chance to Jio or Airtel or even Excitel, but not these losers.
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Meera Narayanan (@nmeera20) reported@ACTFibernet I have disconnected ACT now, almost 15 years of subscription ended due to poor customer service.