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ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months

  • nizamuddin880
    Nizamuddin Hyder (@nizamuddin880) reported

    @ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.

  • Shapeshifter05s
    Shrey (@Shapeshifter05s) reported

    What are you guys doing @ACTFibernet . Almost 24 hours have passed without wifi. Is this why we pay you? Estimated time of resolution keeps increasing shamelessly. Pathetic service.

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet 6 hours over @ACTFibernet @ACTFibernetHYD still u not resolved this issue

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet placed a request to change my plan around the 15th April and it has been more than a month but my plan has not changed. Shows the kind of service you guys are providing. Ac- 123794240318.

  • URanasaria
    Utsav Ranasaria (@URanasaria) reported

    @ACTFibernet Pathetic Service Response. Raised ticket on May 21, issue to be solved May 22. Automatic change of resolution to May 23 & now to May 24. Service Engineer doesn't pick the phone as usual. Disgusting service levels. Planning to throw my router out & disconnect service.

  • klenink
    *** In (@klenink) reported

    @ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still the issue did not get resolved.Its been 12 days.

  • sukumards
    Sukumar (@sukumards) reported

    @ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.

  • BarickDevojeet
    profit & sL (@BarickDevojeet) reported

    @ACTFibernet my internet is down from morning all I get is automated response and there is no way to connect to your customer care . I don’t think i should renew your plan next month anymore. Day by day your service is turning pathetic.