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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • r_marwah1993
    Rishi Marwah (@r_marwah1993) reported

    @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

  • riceofsushi
    Haiku (@riceofsushi) reported

    Update. Some technician from ACT installed the fiber. After about 10-15 mins, the internet stopped working. Raised a service ticket and waiting since forever. @ACTFibernet

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet Internet down for 48+ hours and still no resolution. No response from technician, no customer support, nothing. You are telling “back online” — which is completely false. This is unacceptable. Please fix this ASAP or escalate to someone who can actually resolve it.

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet What is the ETA for the issue to be resolved 7 days ?

  • vishnumithran
    MalayaleeAno🇮🇳 (@vishnumithran) reported

    @ACTFibernet is the worst service now in Chennai. Speed is never consistent. Location change takes ages to complete no proper customer support. No updates on tickets.

  • abhijitvrao
    abhijit v rao (@abhijitvrao) reported

    @ACTFibernet Internet not working. Can't raise on App as usual, as the app need my location. Pls fix asap.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet My internet has been down for over 48 hours now. This level of service is unacceptable. If the issue isn’t resolved immediately, I will not be paying for the downtime. Expecting urgent action on this.

  • vish_people
    Vishnu (@vish_people) reported

    @ACTFibernet No internet since Wednesday, no one gives any update on what is taking so long . Very disappointing service, my message here from 2 days ago have gotten no response

  • Chandler_Trib
    Tribbiani (@Chandler_Trib) reported

    @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service