ACT Outage Report in Thiruvananthapuram, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at ACT
ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (21%)
-
Total Blackout (9%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
hemanth
(@1Thupakula) reported
Hello @ACTFibernet It’s been more than 2 days and the internet is still down. Absolutely no update, no response, no accountability. What kind of service is this?
-
Ravindra Kumawat
(@LoyaltyBanker) reported
@Shashank_Deo @ACTFibernet According to their policy, they will not refund your money. File a complaint in a consumer forum and request compensation for mental distress as well. Make them pay.
-
Balabanta Sahoo 🇮🇳
(@bbschintu) reported
@ACTFibernet Hello Team, Internet is not working from past 5 days. No resolution yet. When the service will be restored ? We are paying for the service but not getting service. Office work has been severely affected. SR10176799430414 @SahoSatyabrata
-
Syed Masarath Ali
(@AliMasarath) reported
@ACTFibernet My internet (A/c No: 101005231481) has been disconnected for 6 days. Despite multiple calls, the issue is not resolved. Every time customer care says 48 hrs, but no action. Please resolve urgently.
-
9z
(@chiku104) reported
@ACTFibernetHYD @ACTFibernet My internet with ACT Fibernet has been down for 9 days now! Raised ticket SR10176751827554 and no response. Engineer blocked my calls and customer service keeps me on hold forever. Other providers fixed the issue in 2 days. #ACTFibernet #BadService
-
ANG
(@ang291414) reported
@ACTFibernet @ACTFibernetHYD ACT Fiber my Internet is not working since 10 days, complaint reference number is SR10176710399244. All of your technicians numbers are not reachable. This is pathetic service.Pls check DM.
-
Ravindra Kumawat
(@LoyaltyBanker) reported
@amjadullabaig @ACTFibernet Thy wll nt contact u bcz internet must nt be working in ur area. just to trap u, thy made u pay for the connection. I am using their services and internet is down from past 10 days. File a police complaint and make them run.
-
I'm Dileep
(@manikanta654) reported
@ACTFibernet Ask the ground report in Hyderabad you will get the exact information what we are facing. Just because of your false resolution promises I lost my leaves who will be taking responsible? Paying on time to face these issues?
-
Arshad
(@arshad_md) reported
6 days and still no internet! @ACTFibernet ETR keeps changing daily, the support contact never responds and helpline is always busy. This is beyond frustrating – what kind of service is this? #ACTFibernet #PoorService
-
Satish Singh
(@satishsingh4128) reported
Worst service ever used,for delay in payment they will call 10 times in a day but if any network issue they won't lift call or respond @ACTFibernet @ACTFibernetHYD