ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jagjit Singh Sikka (@w4rriorSaint) reportedSR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, i requested into disconnect @ACTFibernet
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Cricketcircle (@Cricketcircle07) reported@ACTFibernet I already have firestick why would I use your setup box if you can't provide live tv channels. It's very bad service and support.
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet there is still no resolution provided to my raise request SR10180632693894. Rainy season has started and we want the box to be shifted soon. Could you please provide an update on this SR?
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Racing Veteran (@RacingVeteran01) reported@ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready
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Uday (@uday9885) reported@ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA
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sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported@ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint
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FunguS (@FunguS_Me) reported@ACTFibernet is bloody ****. Not working since morning. Keep the customer on call waiting for half an hour and never provide solution. No one should opt for ACT Fibrenet.
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Ankush Bansal (@ca_ankushbansal) reported@ACTFibernet 4 days without internet. Multiple complaints & follow-ups. Technician not responding. Customer care unable to help. SR11081089393054. Please resolve urgently or I’ll escalate to @NCH1915. #ACTFibernet
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet Issue not resolved. Who told you so?
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rajendra rathod (@rajendrarathod6) reported@ACTFibernet It’s been more than 10 hours I don’t have internet. Fix it on high priority