ACT outages and service status in Thiruvananthapuram, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at ACT
ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kuldeep singh shekhawat (@Kuldeep51220124) reportedDear ACT Team, My ACT Internet service has been cancelled. Please process my pending refund and share an update on the refund status. Thank you. @ACTFibernet
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Rajah Ganesh G S (@gsrajah9410) reported@ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.
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Tushar (@Qtiyapaa) reported@ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?
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Rahul Agarwal (@Vakil__Saab) reported@asaikk @ACTFibernet No reply on my issue also so far. Time to say good bye. Worst in case of customer support
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SYED SALMAN (@salmantheboxing) reported@ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.
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ismail baumran (@ismailbinomer) reported@ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?
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Siddhartha Mitra (@smsid1988) reported@ACTFibernet The issue is resolved now ..
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karthik valluri (@vamsivallurik) reported@ACTFibernet Such a disgusting behaviour. Sr closed. No resolution. Plus Technician cutting call. I am raising it to consumer court
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet I have raised a request to shift my wifi box to our newly constructed building but none of your tenchinicans seem to bother to come. My previous SR was also closed promising me that they would shift the box. I have raised an SR again - SR10180632693894 Kindly Help