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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Yamilicious03
    womani-aah!!! (@Yamilicious03) reported

    @ACTFibernet need help with a booster router. Also your chatbot sucks!

  • YashwanthR28440
    Yashwanth Reddy (@YashwanthR28440) reported

    @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    It's better to change the service provider, the @ACTFibernet useless

  • RishabHriverine
    Hrishab Riverine (@RishabHriverine) reported

    @ACTFibernet Team- this is my 4 complaint. I am sure you are not focusing on issue, rather you are trying to force the outcome. If you can’t fox, tell me.

  • geek_eyes
    vd (@geek_eyes) reported

    @ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage

  • ca_ankushbansal
    Ankush Bansal (@ca_ankushbansal) reported

    @ACTFibernet 4 days without internet. Multiple complaints & follow-ups. Technician not responding. Customer care unable to help. SR11081089393054. Please resolve urgently or I’ll escalate to @NCH1915. #ACTFibernet

  • varthurcitizen1
    Balagere Resident (@varthurcitizen1) reported

    @ACTFibernet Terrible customer service support and installation support from @ACTFibernet . After taking full advance payment not sending technician to do installation. @jagograhakjago

  • ar_avind
    Aravind (@ar_avind) reported

    @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

  • vansharma
    VANdaMAN (@vansharma) reported

    @ACTFibernet @ACTFibernet "Incompetent moron" is not a foul word. It is a statement of fact. Only an incompetent moron company would have such pathetic systems that send a message like this and days AFTER a payment has been made! If you don't like this, moron, feel free to cancel my account.

  • sreeaskanna
    Sree Raja (@sreeaskanna) reported

    .@ACTFibernet Multiple tickets were marked “resolved,” but the issue keeps returning, disrupting office meetings and interviews. Recently, I was informed that the router installed is incompatible.