ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sankboorugu
(@ChillinSank) reported
@ACTFibernet From Jun 14th I’m having frequent disconnection. Internet works for a couple of hours in the day and stops working. I raise a complaint, it starts working, complaint gets closed and it stops working again. Same cycle daily since jun 14. No technician visit at all.
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Nilanjana
(@nilanjana8k6) reported
@ACTFibernet @ACTFibernet still waiting for the magic call and fix to the problem.ur csr team is always busy.if u r unable to fix tell me and I will search for an alternative
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Srinivas Valluru
(@srinivas_stat) reported
@ACTFibernet complained multiple times regarding billing issue. Everytime ticket getting closed without having a word with me. No response to mail as well. When I called customer care and asked reason for not addressing, representative raised disconnection request. Is it the way?
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Arnab Datta
(@arnab_datta20) reported
@ACTFibernet since yesterday I don't have internet. The app has no option to register a complaint. The agents I speak with are robotic, repeat the same sentence. I am paying to get 0mbps. Great service!!!!
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Anil Gubbi
(@anil3410) reported
It's almost 48 hours of no internet, complaint raised , but provider ACT has not bothered to rectify or the engineers have called to check, the provider is not sensative about current situation of covid times where WFH and study from home are part of life @ACTFibernet
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Harjodh Singh
(@harjodh_s) reported
@ACTFibernet My internet stopped working on 1 July, and the complaint got resolved on 4 July. (That's after me calling multiple times, speaking with your engineer etc.) What feedback would you like?
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Pavan
(@Dsp7280) reported
@ACTFibernet the most worst experience we are facing at Doyens Township, Hyderabad since 3 days. And it seems no one at Act is bothering about the issues instead raising multiple times the complaints thru given space. In addition, there is no scope to escalate to higher officials
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Sudipto Banerjee
(@Clarion_calls) reported
Curious case of @ACTFibernet service.They close out service request without even resolving.What a sham of servicing.Price we consumers pay due to complacent service providers like these.@consumerforum_ @TRAI
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Jithendra Kumar
(@jith87) reported
@ACTFibernet Poor service. Very unreliable internet connection. Have been complaining every day for the past one week and and no permanent solution has been done.
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Iam Ahmed
(@IamAhmed2704) reported
@ACTFibernet Do i need to raise complaints for every 2days? I am facing internet issues again. You take lot of time to resolve the issues just to re create it the next day. Pathetic