ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 12/25/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • devishree devishree (@devishree) reported

    @ACTFibernet what is the ETA on fixing Internet in Chennai - 102?? It’s been down for 2 days.

  • Zsadon1 Zsadon (@Zsadon1) reported

    @ACTFibernet That's what ur customer service been telling me for 2 days.

  • Ranjjiith1 Ranjjiith (@Ranjjiith1) reported

    @ambrees62616220 @ACTFibernet I agree, their customer service is pathetic, they make us to beg.. My complaint is still not actioned even after 24 hours. #SR10366547951254

  • NanakFarms Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • vignesh_vigrat Vigrat (@vignesh_vigrat) reported

    @ACTFibernet has the worst customer support service ever. Its been more than 30 hours and still no internet. Despite giving multiple timelines the internet is not restored and the timelines are not met. Worst service ever.

  • Kharthikkeyan1 Kharthikkeyan (@Kharthikkeyan1) reported

    @ACTFibernet i have never been so distressed and i badly regret for choosing ur service. I raised a ticket for service interruption on 1st December and they came back saying old user whose place they had placed junction box earlier requested to remove and

  • Hari03843882 Hari (@Hari03843882) reported

    @ACTFibernet Guys last 4 hrs internet is down.Kindly resolve the issue ASAP

  • realnikhileshg nikhileshg (@realnikhileshg) reported

    .@ACTFibernet internet has been down for 2 days now. There is no response from your ground team also, no tentative time for rectification. How much longer should we wait

  • R_Allen_james Allen R (@R_Allen_james) reported

    @ACTFibernet No need to look forward dear ACT team, kindly resolve the issue permanently by terminating my connection as I don't want to use your service anymore. Your team is treating me as if I'm using my connection for free of cost.

  • crosswin_nathen crosswin nathen (@crosswin_nathen) reported

    @pugalventhan_91 @ACTFibernet +1 no service for the past two days, still not update from the team. area - kolathur. @ACTFibernet