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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • silentjackle
    Ravindra Pal singh (@silentjackle) reported

    I WFH. Attaching call logs to show how many times I've tried reaching out. Fix it TODAY. #ACTFiberNet

  • Shubh_akar06
    thunder⚡flash (@Shubh_akar06) reported

    @ACTFibernet Act a/c 102804998602 I don't want your service please I'm tired now i want my money back. Your service team is so worst i can't deal with them in my work time. I bought your network for my mom and now I'm regretting for that decision.

  • Manikkhandelwa2
    Manik khandelwal (@Manikkhandelwa2) reported

    Very poor experience with @ACTFibernet. I've had no internet for the last 3–4 days due to a router/Wi-Fi issue. Ticket SR11880636732714 was raised days ago, but there has been no response or resolution. Please prioritize and resolve this issue urgently.

  • kailashk28
    Kailash Kumar (@kailashk28) reported

    @ACTFibernet Waited again for 20 mins and after my call queue came one call went silent for 5 mins. Never buy ACT their support js worst. @ACTFibernet

  • abhinav5076
    Abhinav krishna (@abhinav5076) reported

    @ACTFibernetHYD @ACTFibernet no the issue is not resolved my connection is not restored the ticket status still shows ongoing

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days

  • kash_viral
    Kash (@kash_viral) reported

    @ACTFibernet@ACTFibernetHYD when they don't wanna do anything, they'll just close the ticket, send the link for feedback and stop responding because they can give bad service and hike prices, they want to connect on call instead solving the issue from their end. #share #public

  • EkanAnekan
    मार्गबन्धु श्रीधर: (@EkanAnekan) reported

    @ACTFibernet I have been following up with ACT on an open case SR10380613665854.Have sent details & my location map in DM.ACT Engineer spoke promising to reconnect but it was not done despite repeated follow up.I have GX installation & have NO dues.Need HELP/connection URGENTLY.

  • raj5251
    г𝐀ןέＳ𝐇🦋 (@raj5251) reported

    @SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes