ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nanny
(@Nannyrox3) reported
@SocialWork_Anil @ACTFibernet @ACTFibernetHYD May be they are dumb technical-team working at their side******* i wonder y are we paying them lots of money for its internet-services********* which they don’t provide customer-satisfaction***** they are only getting salarys with our hard-owned money 💸💰💰💰! 🥶
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Ankita Mor
(@AnkitaMor25) reported
@ACTFibernet Want to downgrade my plan, but see no option...absolutely no response from customer care....it's my choice to decide what plan I want..expect a reputed co like urs to resolve this immediately
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raag
(@raag185) reported
Hello @ACTFibernet, I wanted to pause billing as I'm travelling currently. I had sent a mail to ACT support but no response. No option to do it on your chatbot or app either. Can you please help.
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Aniket Kumar
(@aniket5230) reported
@ACTFibernet Please just change these automated msgs and try looking forward to help consumers. Thanks
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Sweetpotato
(@sweetpotato10) reported
@ACTFibernet Such dismally slow speed 2-3 days. Need to register for vaccinations. Acct:101013161860. Not able to coonect to support by wifi. Help.
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santoshshinde
(@santoshs433) reported
@ACTFibernet Internet is not working due to box Issue with elite cars. Please resolve this issue Immediately.
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Shooks4u
(@Shooks4u) reported
@ACTFibernet there is an connectivity issues going on for the past 3 months...raised complaint multiple times...today also facing the same issue...when can we expect permanent fix for this..SR10153314101432
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Ashim Sahoo
(@ashimsahoo) reported
@ACTFibernet, Dear Mr CEO Bala Malladi need your help to get connection in our appartment your team has installed devices but not providing connection due to local threats. ACT team has bought time till 1st March but still not find any solution. This is the way u provide support.
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Mohammed Mukarram Uddin
(@Mukarram7121) reported
@ACTFibernet HELLO i raised a request to downgrade my internet plan but customer care executives are keep ignoring and doesn't have any option in app itself They said it would get downgraded in 48 hours after 96 hours also showing the same thing and my ticket is still in pending
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anurag bhatnagar
(@anuragmagic1990) reported
@ACTFibernet Ticket number SR10153281084992. Waited for full day. Neither the issue resolved nor I have received any call. Customer car executives are also not aware of the problem. What happen to your support.....Planning to change to Hathway.