ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 7 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  your_worst_nightmare (@sevtamatarface) reported 8 minutes ago

  @ACTFibernet I left Bangalore permanently on 16th Feb. I had given notice almost 1.5 weeks back to take away the router, but you did nothing!! Since that day y'all are bugging me for returning the router. Not my problem. Stop harassing me otherwise I'll lodge an FIR against u

• 
  Narendar (@killuanaren) reported 13 minutes ago

  @ACTFibernet almost 24 hrs since i opened the ticket, no one has responded yet, contacted the act representative still no response. Hopefully you won't extend the time mentioned on the ticket and be a pathetic service

• 
  Master Muskan (@MasterMuskan22) reported 13 minutes ago

  @chintanpuggalok @airtelindia @ACTFibernet +++++ facing the same issue since a month

• 
  Uncle Sam 786 (@CbhSam30259) reported 13 minutes ago

  @ACTFibernet DIDNT GET A SINGLE EMAIL. @ACTFibernet @ACTFibernetCare FRAUD & HARASSMENT. Ticket SR10780246951897 closed fraudulently without resolution. Your staff incessantly spam-called me, worsening my health as a patient, and blatantly lied to cover it up. Detailed DM sent.

• 
  Prateek Majumdar (@Prateek43522) reported 14 minutes ago

  @ACTFibernet It still says "Awaiting for ETR". We don't have any visibility to the resolution time. This is really inconvenient for us.

• 
  Chandrashekar Kumar (@deepashekar1997) reported 18 minutes ago

  @ACTFibernet Can someone please pick up the phone and call the customer to begin the process of fixing the internet?

• 
  ADITYA TIWARI (@tiwari121291) reported 18 minutes ago

  @ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.

• 
  Shantanu kumar (@kumarshantanu35) reported 21 minutes ago

  @ACTFibernet Till now my issue is not resolved. Your technician is not receiving my call. If installation is not done today then please refund my amount. If in the initial phase itself you are not able to fulfill your promise then i am not sure about future.

• 
  Anirudh (@IamRamAnirudh) reported 29 minutes ago

  @ACTFibernet @ACTFibernetHYD There is no option to cancel my current plan in the app. Please cancel my current subscription plan which ends this month as I am not planning to renew. Account No. 101010515407