ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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avijeet kumar (@avidno1) reported@ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedIt's so frustrating and taking customers for granted has become a new trend 👎. It has been more than 12 hours post raising the complaint and literally neither the update nor the resolution 🙏. It's totally not fair especially when ur WFH😢 @ACTFibernet @FiberAct
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Jahangir Alam (@TheJahangirAlam) reported@ACTFibernet Don't appreciate template response. Need to fix the issue asap
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Devesh (@dude_nayak) reported@ACTFibernet My internet is not working from the past 3 days I’m tired of calling your IVR again and again No one from the ground team picks up the call. My work is suffering due to this. Fix my internet ASAP. Ticket ID : SR11080476925234
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet This is not the first time. Almost every month I face the same issue, with outages lasting more than a day. While taking the connection, promises were made about quick resolution within a few hours, but the reality is completely different. Worst service
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Kartik (@kartik9173) reported@ACTFibernet I know I only have created the ticket, The reason to bring issue here is to have a permanent solution, it's been almost 3-4. Not getting proper solution. Neither no Technical guy called and explaining the issue.
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Mohammed Sameer (@sameermoh) reported@ACTFibernet SR10180483914514 is not resolved after the ETR time expires. We have subscribed for work and such disconnections are hampering our services. Please expedite the resolution.
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service
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ryshab (@ryshab07) reported@ACTFibernet I have purchased a connection yesterday & the installation was scheduled for today 9-1 am, but there is no contact and no response yet, during payment you chase continuously and when actual service, you disappear !@jagograhakjago help.