ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deepak Raghuraman (@creativedeepak) reported 2 minutes ago

  @ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.

• 
  Vinod (@chatvinod) reported 2 minutes ago

  @ACTFibernet last 5 days internet not working… each day technician comes, fixes and by evening it stops working…very frustrating

• 
  DesiMorgan (@sameer_joshi) reported 2 minutes ago

  Internet not working since yesterday evening. @ACTFibernet

• 
  Santosh Kumar (@santoshone544) reported 3 minutes ago

  @ACTFibernet Still no one addressed my issue, its been one month internet is disconnected and no refund is provided . I can say this is worst experience any user can have. @jagograhakjago

• 
  M S (@MANISHs19284130) reported 3 minutes ago

  @ACTFibernet I raised my complaint around 6pm but you have the worst customer service as you never resolved the issue on the same day if reported after 4pm. I faced this issue in the past as well. Completely bullshit

• 
  Sumit kumar (@Frxtrot007) reported 4 minutes ago

  @ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.

• 
  अंकुर (@bitsbeatsbreath) reported 6 minutes ago

  @ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.

• 
  shasha (@blackandwitty) reported 9 minutes ago

  @ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 9 minutes ago

  @ACTFibernet Hi Team I didn't received any update from you, so dropping this last message to resolve the issue by today EOD else will plan to switch on jio or Airtel by tomorrow...Thank you for your attention @reliancejio @Airtel_Presence

• 
  ritesh (@NaniPallemoni) reported 9 minutes ago

  @ACTFibernet how many complaints does it take for your team to do a basic removal job? This box has been hanging here for a long time despite multiple requests to your support team. Completely irresponsible service and zero follow-up. you should also be accountable for removing