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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet When I will get resolution

  • ManyaAilawadi
    Manya Ailawadi (@ManyaAilawadi) reported

    @ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.

  • AmalenduPandit
    Amalendu Pandit (@AmalenduPandit) reported

    @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet @VJ_Naidu040 Same here , worst services at Kukatpally Vasanth Nagar. They are giving excuses. I want to see England vs India match

  • shambushandilya
    shambhu (@shambushandilya) reported

    @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

  • VJ_Naidu040
    VJ (@VJ_Naidu040) reported

    @ACTFibernetHYD @ACTFibernet Action Urgent: ACT-ai_101780672110 customer ref Ticket no SR10181242464047 NO action since 3 days ! Unbelievable service ! Cannot accept this service frequency by any standard

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    Again a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

  • Vaathiyaar_Offl
    Tea Kada Raja (@Vaathiyaar_Offl) reported

    @ACTFibernet I have never seen a more pathetic network than this; customers should switch immediately—it is in your best interest.