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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Inu_Minu
    Inayat ulla (@Inu_Minu) reported

    @ACTFibernet @BlrCityPolice how is it that companies promise us and don't deliver. Very concerning. @ACTFibernet should be held responsible for unsatisfactory service and then lying for the same.

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet one of the worst customer centric companies, blocked my account SR10280015768704 WHY am i not able to login into my act fibernet portal using my mobile number?

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this

  • shrutivish38360
    shruti vishnoi (@shrutivish38360) reported

    Wow, one rain and ACT WiFi vanished since last night. Customer care? Nowhere. Truly world-class service, what a joke! Will I ever get a response from your end in this life? @ACTFibernet @FiberAct

  • ShaijuR12
    Shaiju R (@ShaijuR12) reported

    @ACTFibernet Very poor experience with @ACTFibernet. 2days back I was facing internet not working issue. Now again I'm facing the same issue every month the same issue again and again Kindly escalate and fix ASAP SR10280007865474 open SR10279969999424 SR10279715710224

  • cdjohn23
    John Son (@cdjohn23) reported

    @ACTFibernet @FiberAct This is beyond frustrating. I raised a request on Sunday, and it took 12+ hours just to register a ticket. Since then, I’ve been given false updates every time I call, and now it’s been 4 days with zero resolution or even a proper callback.

  • i_sums
    Suman Krishna (@i_sums) reported

    @ACTFibernet The issue started more than 40 hours back coz of one rainfall. Now again you are giving ETA of 24 hrs! Where’s the shame!

  • Inu_Minu
    Inayat ulla (@Inu_Minu) reported

    @ACTFibernet @BlrCityPolice they have closed service tickets without servicing. How is the company operating cheating and frauring ppl. @ACTFibernet .

  • sairamkaipa
    1998🏏📽️🛕 (@sairamkaipa) reported

    @ACTFibernet One day passed still no action @ACTFibernet what a great service

  • reach_pritam
    Pritam Pattanaik (@reach_pritam) reported

    @ACTFibernet Very poor experience after reconnecting your service. Raised 5 complaints in 1 month for frequent disconnections & slow speed. Latest ticket open for 2 days with no action. Service quality hasn’t improved at all. #PoorService