ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

No problems detected

If you are having issues, please submit a report below.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 11/18/2025 03:20

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VK84Verma V K Verma (@VK84Verma) reported

    @ACTFibernet @KRISHNA83138665 As I have already told the problem, again facing the same problem, nobody comes only phone communication is done and they instruct me to changes some configuration in settings and they said it's done. But still, the problem is standing in the same position.

  • shashankkoganti shashankkoganti (@shashankkoganti) reported

    @ACTFibernet This is pathetic from act service and they don't respond the complaint for days. If solved the same problem will be bounce back creating a lot inconvenience of the internet speed. This vicious cycle problem and slow solving is completely unacceptable. Please rectify.

  • raviriant Ravi Shankar (@raviriant) reported

    @ACTFibernet Thanks for your support, yes I got my connection. I want to know why they disconnected with details. I am fed up due to this. Why not my problem resolved without taking shelter of social media. If I am commenting any mistakes will you pay for it...?

  • gauravsan83 Gaurav Sangamnerkar (@gauravsan83) reported

    @ACTFibernet - I have disconnected my services on 27th May 2021, it's been 58 days waiting for my refund. In this digitql age when refunds are done in hours, you need 2 months ??? I am tired of raising SRs which are closed without resolution, no help from nodal & appellate too

  • _glnarayanan Lakshmi Narayanan 🚀 (@_glnarayanan) reported

    Escalated on 121, was promised someone would call by 12pm today & resolve by evening. No calls yet. I feel I've made a huge mistake taking Airtel BB connection. Should have gone for @ACTFibernet or @HathwayBrdband. Shame on you & your pathetic service quality @Airtel_Presence

  • krazycrab_YT krazycrab (@krazycrab_YT) reported

    Hello @ACTFibernet it’s been 2 days without Internet. No one is lifting the call when contacted the provided phone number. Please fix as soon as possible. Here’s the reference number: SR10560048520182

  • Himansh_Ch Himanshu Choudhary (@Himansh_Ch) reported

    @ACTFibernet Have been trying to reach out to you guys on both the numbers, where would a person go if has an issue?

  • IshnoorKohli Ishnoor Singh Kohli (@IshnoorKohli) reported

    @ACTFibernet 4th time in 2 weeks that my fiber connection is down, repair takes 20-24 hours every time. Kindly look into the matter. SR10160060481662

  • Kumar76Anurag Anurag Kumar (@Kumar76Anurag) reported

    @ACTFibernet The resolution of the problem is temporary and keeps recurring. Tech Support is hesitant in understanding my everyday hustle. Please provide permanent resolution else consider this message as withdrawal from your services- disconnection and refund.

  • Mohamme89641394 Mohammed Mukhtar (@Mohamme89641394) reported

    @ACTFibernet Keep ur ******* internet with u I got fired because of ur **** internet service now who is responsible for this #shitservice @ACTFibernet