ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 03/20/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (1%)

    TV (1%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • G_Ranjith_Kumar Ranjith kumar (@G_Ranjith_Kumar) reported

    @ACTFibernet Ticket is closed again without any resolution. Am not sure what your team is working on. Guess they are very good at looking things but not doing anything about it.

  • AnindyaGhosh17 Anindya Ghosh (@AnindyaGhosh17) reported

    @ACTFibernet the saga continues, after a month the disruption is back. Today afternoon the internet service went off the air. Visakh office told area problem when we complained. Is there no permanent solution yet for my area? My account details are known to you. Please help. SOS

  • VinothKumar_20 Vinothkumar Chandran (@VinothKumar_20) reported

    @ACTFibernet Guys, either help me or I am switching to other providers.

  • puneetmaggo79 puneet (@puneetmaggo79) reported

    @ACTFibernet pls help me as connection has not been installed yet and nobody responding over the call. Worst service

  • MyyeaP ... (@MyyeaP) reported

    😌 dear act please explain why your customer service representative are never available? I requested for the service on 30april and the connection was fixed after 5days and now I'm receiving update saying I have a paymnt due on the 15th May!!?? @ACTBroadbandIn @ACTFibernet

  • Srisaynathj Srisainath (@Srisaynathj) reported

    Please raise a disconnect request. I had enough with your pathetic service @ACTFibernet . 9032415063 is the registered phone number.

  • sunilpremts Sunil Prem (@sunilpremts) reported

    @ACTFibernet Nope. It's still damn too slow at 850 KBPS.

  • sureshlincoln Suresh Kumar Mandapa (@sureshlincoln) reported

    @ACTFibernet @ACTFibernetHYD . Frequently internet is not working for every now and then. Per month atleast disruption for 2-3 days.A premium company like ACT, disruption like this is very frustrating. Raised SR#10956596955792 yesterday 7 PM, still no update. Resolve pls.

  • Itsmeyendapal1 Itsmeyendapal (@Itsmeyendapal1) reported

    Hello @ACTFibernet Do you have service in pin code 500078 Hyderabad?

  • vikramshukla786 Vikram Shukla (@vikramshukla786) reported from Gurgaon, State of Haryāna

    @ACTFibernet Hi Could you please confirm the last date of service in Gurgaon and how the refund shall be processed Account no. 113000000233 Thank you