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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at ACT

ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • c_ALAM_ity
    Alam (@c_ALAM_ity) reported

    @ACTFibernet Hi Can someone from customer care please contact me? The installation is done but my bill payment shows pending

  • thechitranshsr
    Chitransh Srivastava (@thechitranshsr) reported

    @ACTFibernet Wtf is taking longer than expected. Give my money back or i will take police action you guys have a bunch fools in your team. My work is stuck and i should wait for resolution? I want my money back

  • saffronisgood
    Kannan (@saffronisgood) reported

    @ACTFibernet It’s almost 2 working days now. Nothing has been done except this reply on X platform. Is this your best ever customer service?

  • vskumar1972
    Rvsk⁷²💫 (@vskumar1972) reported

    @ACTFibernet Even the service people not even attending the calls. We are really frustrated

  • agarwal_rahul25
    Rahul (@agarwal_rahul25) reported

    Hello @ACTFibernetHYD, @ACTFibernet My connection in Hyderabad has been out of service since 3rd June. SR10180566946244 request number. The ticket was closed yesterday without the resolution and I had to reopen it. Please look into it asap and send a technician for repair.

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If a cable gets cut somewhere, it takes at most an hour to fix it, yet you haven't been able to resolve the issue even after five days.

  • SachitRidesAway
    Sachit Bhat (@SachitRidesAway) reported

    @ACTFibernet your internet services are as bad as BSNL. EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. I have taken the mesh router and pay way high for it. And your customer service is so bad. Can't even get in touch with your Customer service team. #bangalore

  • Shubh_akar06
    thunder⚡flash (@Shubh_akar06) reported

    @ACTFibernet Act a/c 102804998602 I don't want your service please I'm tired now i want my money back. Your service team is so worst i can't deal with them in my work time. I bought your network for my mom and now I'm regretting for that decision.

  • mi_options
    MIOptions (@mi_options) reported

    @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

  • krishmon29
    Krishna Mohan (@krishmon29) reported

    @ACTFibernet 800 plus email and counting and am spammed by mails from @ACTFibernet no solution!! Most idiotic