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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at ACT

ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet Why is my ticket SR10280504805054 showing closed on ACT Fibernet App? Such a pathetic service from you end. Never seen such horrible service from ACT Fibernet. My entire weekend is screwed because of you guys.

  • sulabhpuri
    Sulabh Puri (@sulabhpuri) reported

    Dear @ACTFibernet your internet has become rank bad. Last 3 months have been terrible. Numerous complaints raised. No respite. It keeps getting disconnected. Worst is after restarting router your internet takes 15 mins to connect. Dear @JioCare please tel me how can I move to you

  • premjeetsingh4u
    PREMJEET SINGH (@premjeetsingh4u) reported

    @ACT_Issues @ACTFibernet we're having constant issues for last week or so with #connectivity after your officer #installed 2 #routers instead of one. We're calling Mr Mohan +91 97314 15586 but he's not responding. Please help urgently

  • adv_007
    Adv AK (@adv_007) reported

    @ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response

  • KarnaniNikhil
    Nikhil Karnani (@KarnaniNikhil) reported

    @ACTFibernet Going to disconnect both connections with you. Horrible service, horrible technician, and horrible customer service.

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported

    @ACTFibernet Appeal to resolve the issue with quality and safety at customer's satisfaction Please do not rides over customer head leaving job in a very bad shape

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet Second time in 3 days on a new connection. I shifted from airtel to avoid these issues but it's same with ACT What kind of poor connection is this. Please refund my money

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet This is really frustrating. Again today connection is not working. Within 2 weeks this is fourth time it has went down. Please refund my full money and disconnect. I want to switch. Should I drop an email?

  • trivediGaurang_
    Gaurang Trivedi (@trivediGaurang_) reported

    @ACTFibernet @ACTFibernetHYD Customer service says your issue will be resolved by tomorrow morning. What kind of service are you providing?

  • harsh_sing96427
    Wicked Sunny (@harsh_sing96427) reported

    @ACTFibernet no internet since 5 pm. Raised ticket no resolution yet