ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 11/12/2025 07:30

November 12: Problems at ACT

ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Ohmsandy1 Ohmsandy (@Ohmsandy1) reported

    @ACTFibernet Yesterday 4 hours..Today from 7:00am ur broadband connection is down.. How would I work with these kind of poor service resolutions.. SR no:SR10362306963952. 1 and a half days of work gone.. #actfibernet #customerservice

  • cjmaaz Deleted (@cjmaaz) reported

    @ACTFibernet Act app crashed after successful payment, the customer service approved that payment was made but no one contacted me for further procedure. Can you please not take a week to fix this?

  • MukherjeeRick Rick Mukherjee (@MukherjeeRick) reported

    @ACTFibernet 12 hours since the line is down, I regret for being your customer already.

  • iam_ankitkumar Ankit Kumar (@iam_ankitkumar) reported

    @ACTFibernet I can see your efforts. Your customer care is not responding to my call and if the call is connected they will disconnect it without even listening to my issue.

  • Aerosmi00574128 Aerosmith (@Aerosmi00574128) reported

    @ACTFibernet As an ISP, who brilliant idea is it to close down ur shop 12hrs everyday from 9pm to 9am and leave paying customers hanging, w/out an tech support.when ppl r WFH.

  • kvbvenky K VENKANNA BABU (@kvbvenky) reported from Hyderabad, Telangana

    Internet connection is not working @ACTFibernet . Please help

  • ManuReddy22 Indian Reddy (@ManuReddy22) reported

    @ACTFibernet I have tried reaching customer service and it is disconnecting everytime while transferring the call to right team. Thanks for your valuable services, instead of disconnect, you may permanently close my account. I can choose other networks from the market.

  • madhavarimilli madhavarimilli (@madhavarimilli) reported

    @ACTFibernet My problem is solved after replacing on prem switch and re splicing the fiber thank you

  • vijay892 Rahul (@vijay892) reported

    @ACTFibernet My internet is down from past 8 hours and noone is here to fix it

  • chaii_samosa Shivam (@chaii_samosa) reported

    Dear @ACTFibernet my wifi is not working for 48hrs in Bangalore, your service person visited yesterday, but there was no resolution, and now they are not responding to my call Complaint id - SR10262295799712