ACT Outage in Thiruvananthapuram, State of Kerala
Problems detected at ACT
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
ACT problems in the last 24 hours in Thiruvananthapuram, State of Kerala
The following chart shows the number of reports that we have received about ACT over the past 24 hours from users in Thiruvananthapuram and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
December 01: Problems at ACT
ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems:
- Total Blackout
ACT in Thiruvananthapuram, State of Kerala CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
@ACTFibernet When? Arrange me a call with the legal advisor and the decision maker to conclude and settle it down...
@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 16th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
@ACTFibernet @ACTFibernetHYD net not coming n u closed the ticket wow great service Ticket No SR10163592695574 is closed. If you are unable to access internet, please power OFF & ON the router to resume. To reopen send N to 9632711600. Team ACT n
Have been an ACT Fibernet customer for more than 6 yrs… Was on a 6M +1M prepaid plan.. moved my house and ACT confirmed that connection is not feasible. Four more months of service remaining, but ACT is refusing to refund the balance amount… @ACTFibernet - poor customer service
@ACTFibernet How many more days this will take now?? I need to login by 9pm sharp
@ACTFibernet Is it take 24 hours to take action. This is the resolution time I got as message confirmation.
@ACTFibernet Hi Team, Today there is no internet since 2pm, Bangalore Electronic City. CCE is telling engineer has attended other customer on priority basis so tomorrow he will come to my place. Its not at all acceptable. Phone number-7676628183
@ACTFibernet You are providing 75mbps connection but expect customer to get their own router which is ridiculous when @reliancejio & @airtelindia is providing router with broadband package. I want a connection that will be there but only thing I will have to worry is payment for subscription
@ACTFibernet The issue has not resolved. It is very much there and case has been resolved after assurance from local technician that he will assist immediately whenever I face issue. I don’t think you can call this a resolution.
@ACTFibernet Every second day you all give this problem and states that you're team is looking into it