ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 03/29/2026 13:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (24%)

    Wi-fi (24%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (1%)

    TV (1%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Parthitweets_ Parthi (@Parthitweets_) reported

    It has been over three days since I complained. Customer care complaint Service and attitude of field engineers is very poor. You are wasting customers money and time. 👉 @ACTFibernet

  • bsvishy Vishy (@bsvishy) reported

    @ACTFibernet If it is going to take 48 hours, why did you give expected time of fix as yesterday and then changed to today?

  • Rishi658644 Masaba (@Rishi658644) reported

    @khish0er @ACTFibernet Worst

  • bsvishy Vishy (@bsvishy) reported

    @ACTFibernet 48 hours after promising to fix it yesterday and after three days of the problem happening? Tell me how to surrender and get a full refund

  • khish0er khish0er (@khish0er) reported

    Dear @ACTFibernet Chennai, I had raised a complaint for my Internet issue before 72 hours. I’ve been followin it up cautiously & ACT has conveniently postponed ticket update for every 12-24 hours. Ticket Ref : SR10366545988084.What’s ur real SLA? #BadCustomerService #actfibernet

  • pkayt Kumar V (@pkayt) reported

    @planet_nc @airtelindia @ACTFibernet You are wrong. ACT is down for the last 4 days and neither me nor ACT Chennai have an idea when it will be up

  • Vikramkv8 Vikram kv (@Vikramkv8) reported

    @ACTFibernet can you please stop sending the eta for resolving my ticket as you have not been able to fix my ticket and you have postponing the eta more than 6 times now... My ticket number is SR103665445412

  • hseshadri hari (@hseshadri) reported

    @ananthkumarks @ACTFibernet Thinking of Airtel or Jio... i am comparing plans.. i already have Airtel DTH and 4 mobile numbers, need to see if any combo deals.. But had Airtel broadband few years before, disconnected and moved to ACT due to support/downtime issues...

  • RexronaldM Rex Ronald (@RexronaldM) reported

    @ACTFibernet I am getting the same response for the past three days still issue not resolved only dead line getting extended

  • Santhos95851573 Santhosh (@Santhos95851573) reported

    My facing Network Throttling in fibernet conncection @ACTFibernet Even though I am having 150Mbps plan the all google apps throttle and downloads from play store dont go more than 6MBps which is around 50 Mbps this is really fraustating but other downloads reach maximum speed