ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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manmeet singh
(@manmeet67105494) reported
@TVRao95212094 @ACTFibernet Very poor service and unprofessional behaviour by the company i have also faced similar problem better to switch
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Ansar Hussain
(@ansarhussainnn) reported
@ACTFibernet Your request SR10156812157862 is tentatively expected to be resolved by 5/18/2021 09:00:00 PM . This is what you providing service,it been exactly 15 hours without internet,in lockdown we’re working from home & the service v trust @ACTFibernet are not on there words
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shamit rathi
(@srshamit) reported
@ACTFibernet internet service is down from yesterday. No response from your side on status of resolution. No timeline of resolution provided. Complaint # SR11756827573542
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Suresh
(@sureshk_u) reported
@ACTFibernet opted for 3 months plan and paid in advance now my connection got suspended because nonpayment of balance for 6 mths plan. call center guys has no clue and saying pay the due. worst service now this one adds to it. Not sure some ppl running it or bhagavan barosa me
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Samyuktha Arikarevula
(@SArikarevula) reported
@ACTFibernet This issue stands resolved now. But it was really an unpleasant experience. The CSR's were disconnecting calls and were placing me hold without even informing. Please check it.
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Chirag Soneta
(@chiragsoneta29) reported
@ACTFibernet i have an issue with my billing please arrange a callback
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Venugopal Reddy
(@gangula_reddy) reported
@ACTFibernet Friday onwards chasing on service request to get appropriate information the thing they are doing is they are closing ticket as it is without any proper information and without any call back even after requested multiple times SR10156631737255
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Gautham
(@Gauthams1911) reported
@ACTFibernet once again a ****** service from Act fibernet. No updates or call back from your team regarding the incident SR10356239932868. Issue raised on may 1st week tk collect the router and process the refund. Still no response
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Shreyas Sinha
(@shreyassinha123) reported
@ACTFibernet Till now no action has been taken. The bill amount is still not corrected and service remains suspended. Why the service is becoming pathetic?Will you guys reduce my bill further for the days my account remains suspended! You want payment on time but not solve the issues on time.
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shashank reddy
(@shashank9251) reported
@ACTFibernet Internet not working from yesterday need to work reference number SR10156820905962 it is more than 20 hours still same work from home resolve the issue this is not the good service.