ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ADITYA TIWARI (@tiwari121291) reported@ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.
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thenordicgod (@thenordicgod) reported@ACTFibernet gigabit network down for 4 hours with no response in Chennai. ETA on automated ticket is 24 hours. Brilliant
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India
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Anirudh (@IamRamAnirudh) reported@ACTFibernet The support person checked and confirmed yesterday that the device needs to be replaced and he will replace it by this morning but till now no response. It's 24 hours without internet!! Why need more than 24 hours to resolve the issue when you already know how to fix the problem
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Thanks Appreciate your help. Please erase my contact details from your records so that no one from act can use my details. 🙏
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Ramesh Rao (@Ramesh_rao_ragu) reported@ACTFibernet @ACT_Issues @FiberAct No internet for last 24 hrs there is no major outage. Still unable to fix . No response. Worst ever customer service. No field agents to answer. Ticket no : SR10880328959624
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Santosh Kumar (@santoshone544) reported@ACTFibernet Still no one addressed my issue, its been one month internet is disconnected and no refund is provided . I can say this is worst experience any user can have. @jagograhakjago
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Santosh Kumar (@santoshone544) reported@ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??
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Nizamuddin Hyder (@nizamuddin880) reported@ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.
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Sendil Gopal (@SendilGopal) reported@ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.