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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aashique_s
    Aashique S (@aashique_s) reported

    @ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.

  • Srinivasuluredi
    Sree (@Srinivasuluredi) reported

    @ACTFibernet ACT fibetnet app is also not working.

  • Kumaraswamyp86
    kumaraswamy p (@Kumaraswamyp86) reported

    @ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

  • Kishore2508
    Kishore (@Kishore2508) reported

    Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

  • shreesen69
    shree sen (@shreesen69) reported

    @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • RPK560
    Pawan Kumar (@RPK560) reported

    It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet What do you mean by earliest timeline? I'm experiencing inconvenience from the past 3 days... Still there is no solution or communication from your end. In recent times, your service has been pathetic. #pathetic