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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -

  • Farha_098
    Farha (@Farha_098) reported

    @ACTFibernet why can’t I connect with live agent? Router return not possible as i moved out. At my home we had 2 WiFi’s both were from ACT Now I shifted to a new place i tried changing the address it never worked in app i cancelled it hoping someone would call me but no one did

  • SRPRASANNAKUMAR
    srprasannakumar (@SRPRASANNAKUMAR) reported

    @ACTFibernet - 108638635828. Without my confirmation they have closed the ticket without fixing the issue. For a small tree cut the internet is down for past 2 days. Conversation ID-20260512824678.Delay in Restoration Coimbatore Ramanathapuram SR10880240802504

  • BalajiGovindas7
    Balaji Govindaswamy (@BalajiGovindas7) reported

    @ACTFibernet This is the response. Asking to wait for another 2 day.poor support team..Your Service request SR10380219261938 is expected to be resolved by 12-May between 13:00 to 16:00.

  • satyiki90
    Amit Kumar (@satyiki90) reported

    @ACTFibernet I am not able to login to Act app how will you update??? All issues due to your sales representative ‘Kavitha V’ updating wrong mobile number and then giving fake commitments of issue resolution and now non responsiveness.

  • Xreeoffl
    Xree (@Xreeoffl) reported

    @airtelindia @Airtel_Presence I want to take @ACTFibernet you better cancel as you are busy

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet where is the solution??

  • skkumarsparsh
    Sparsh (@skkumarsparsh) reported

    @ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.

  • attrisumeet
    The Next Gen Troller (@attrisumeet) reported

    @ACTFibernet three days in a row, internet stops working, speed is very slow. Technicinaoask not to raise tickets. And then I have to pay full monthly amounts even though the electricity for the box is provided by me. @jagograhakjago

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Iam a customer of beam and act past seens 18 years