ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mrityunjay6201
(@mrityunjay6201) reported
@ACTFibernet @AnilMarket Shocking. Mine is not working for last 5 days. It cannot be due to this cooked up TGSPDCL reason for all issues as it is working for my neighbours. I would rather move to Jio than wait for 5 - 10 days and then move out to @reliancejio
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Venkat
(@gvsr888) reported
@Airtel_Presence Sure @Airtel_Presence , I will DM my contact number. @ACTFibernet are unable to resolve the issue. Everyday they say issue will resolve by 9 PM. But they are not resolving. Even we were facing connection issues many times. Unreliable network
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Trade with T O M M Y
(@HappyDayTrader1) reported
that's already done! This is ridiculous! I can't even access my account details on the app because of this error. Fix the status immediately and stop these annoying calls! @ACTFibernet #CustomerServiceFail
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Deepak
(@deepuzoomout) reported
Act Fibernet @ACTFibernet is the worst connection, no Internet from 4 days. If you want to raise a complaint, u need to be in queue on call for 30 mins - 1 hour. Connection isn’t restored. I bought a 6 month plan, but very rude responses too. No value for customers.
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Venugopal
(@VenuIndian007) reported
@ACTFibernet ETR is crossed already Yesterday. As it is already impacting our work, we need a ASAP fix. Or we need to go for alternatives then. Neither of ur executive or engineers attending the calls
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Bharath
(@bharathgk1) reported
@ACTFibernet my act fiber net connection has been down since Sunday morning There is no response from customer support. Pls help Connection at Avanti Nagar basheer bagh Contact number 9391014601 Bharath
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Rahul Sehgal
(@rahulsehgal123) reported
SHAME ON YOU @ACTFibernet @ACTFibernetHYD . My internet is down for 8 days and there's no resolution on this ticket SR10176751270694. No one is following up and only stupid canned messages are being delivered. No ETA for resolution so far.
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Pratyush Ranjan
(@pratyush_star) reported
@ACTFibernet No Internet for me from last two days. Your ACT Fibernet Ticket no: SR10176793046610 has been registered. Please take necessary action to resolve the problem. And there are no agents to talk to.
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Anudrutta
(@Aunu_Gem_in_I) reported
@ACTFibernet @BandBajaateRaho What “on-ground challenges” are these that WiFi has not restored for over 24 hours? Every complaint in your timeline is about customers having their ETA extended and not a single technician available. Your nodal officer can reply to 7711998 with @jagograhakjago
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Venugopal
(@VenuIndian007) reported
@ACTFibernet @ACTFibernet , any solution on the above? It’s been 3rd day now without a fix. Can someone able to answer it and make a proper resolution