ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 01/17/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • King_Umar_001 Aamir Baig (@King_Umar_001) reported

    There is no proper response from the customer care. When ever we reach them they either hung up call on us or do fake promise for the best service. @ACTFibernetHYD @ACTFibernet

  • rajanhyt Rajan kumar singh (@rajanhyt) reported

    @ACTFibernet Ticket SR10264281282226 was closed without resolution It's been more than 24 hours and no internet Ridiculous

  • abhilash_balan Abhilash Balan (@abhilash_balan) reported

    Pathetic service from @ACTFibernet Bangalore . My request of internet shifting still not being attended.

  • MokeshVarma22 Mokesh Varma (@MokeshVarma22) reported

    @utkarshgupta__ @ACTFibernet Even act application will not open if wifi not there...such a worst things.

  • iam_Agarwal Harsh Agarwal 🇮🇳 (@iam_Agarwal) reported

    @ACTFibernet you are one of the worst internet providers out there Ur service and customer care executives need to be sacked immediately

  • professor0x Prateek Kumar Singh (@professor0x) reported

    @ACTFibernet (..contd) but not the one for bank account details for refund. Could you try sending the SMS content through the official "ACT WhatsApp Support" business account?

  • anishyuvang anish khandelwal (@anishyuvang) reported

    @ACTFibernet Poor service, want to disconnect my connection due to some issues but they are not replying, they have just opened up the complaint but not resolving nor they call for anything! Avoid buying its a trap..

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 108th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???

  • VVAGEESH1 V VAGEESH (@VVAGEESH1) reported

    @ACTFibernet Thanks, I now got a call from your executive and they helped me in getting my issues answered. I am happy with the interaction level. However, Little disappointed that I had to escalate here to get my issue resolved. Hope this is taken care in future

  • Asifhamid_knl Asif (@Asifhamid_knl) reported

    @ACTFibernet Any updates, if escalation team itself not aware of the process, what level 1 customer support can do... Worst support