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ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sumanpsk
    Suman Kumar (@sumanpsk) reported

    @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

  • The_Cric_Panda
    The Panda (@The_Cric_Panda) reported

    @ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    Let's see atleast today can we get resolution?? @ACTFibernet @ACTFibernetHYD

  • ApurbaSarangi
    Apurba Sarangi (@ApurbaSarangi) reported

    @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    Hey @airtelindia / @ACTFibernet I have a JioFiber (@JioCare) connection which is not working due to relocation & none of their support channel is helping since last 18 days. I have paid upfront till Jan, 2027 to them. If you will cover that for me, I’ll switch right away. Deal?

  • RevanTalks
    ENIGMA (@RevanTalks) reported

    @aannadhurai @ACTFibernet Worst

  • YogitaS44968288
    Yogita Sharma (@YogitaS44968288) reported

    @ACTFibernet I can confidently mwntion that @ACTFibernet @ACTFibernetHYD is the worst service provider. No value for tickets raised,follow up calls . Surprisingly you guys are swift enough to disconnect connection for small paymwnt delay from customers end

  • pavanamar554
    Pavan (@pavanamar554) reported

    @ACTFibernet Why every month internet issue same area and what is area head is doing about it. You have to change anything do it. I am your customer since 10 years and Deepthisree nagar area especially I am facing lot of internet issue from act internet, previous areas it s not like this

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    It didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD

  • sailesh_damani
    Sailesh Damani (@sailesh_damani) reported

    @ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working