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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HereIsMani13
    ManiAC (@HereIsMani13) reported

    @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

  • bhaskaranavulur
    bhaskara (@bhaskaranavulur) reported

    Hello @ACTFibernet How shameless can you be. I have paid 9k for my internet upgrade 1 month ago. Neither you have upgraded my connection not you refunded my amount. I am so fed up with your service. Have some shame and either refund or upgrade @ACTFibernet

  • gopiye
    Gopal Iyengar (@gopiye) reported

    @ACTFibernet Agreed. You have a lot of patience in not attending to consumer's problem.

  • mohanapriyare
    MOHANA PRIYA (@mohanapriyare) reported

    @ACTFibernet There are more technicians are here but no response its a cable problem in stright to my street end nonone visited and one day went today is sunday today also you wont clear can I claim these days an extra? Because you wasted and i used my mobile internet

  • mshankars
    'Beer' Grylls! (@mshankars) reported

    Dear @ACTFibernet it is so frustrating with your customer service while i ordered for one ACT stream box and keep waiting for it. Same experience while trying to upgrade the router and finally i had to give up.

  • Prakashjiven
    Pj (@Prakashjiven) reported

    I have been facing issues frequently with @ACTFibernet and the service is very poor in recebt times #timetoexploreotherserviceproviders

  • akash_8a
    Akash (@akash_8a) reported

    @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

  • JLakshmanan
    jayashree lakshmanan (@JLakshmanan) reported

    @ACTFibernet no internet since afternoon. Rectify the issue. 9445125725

  • gopiye
    Gopal Iyengar (@gopiye) reported

    @ACTFibernet Agreed. You have a lot of patience in not attending to customer's problem.

  • occupyindians
    Occupy Indians 🇮🇳 (@occupyindians) reported

    @ACTFibernet You run the internet business in Bangalore without having the power backup at Junction boxes? My internet connection went down the moment power went. This is totally unprofessional service from ACT. I would not recommend this company to anyone - A/C No: 102806254925