ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Observer (@yuvi1609) reported@airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD I will be moving onto a better service provider and stop using ACT going forward from next month. Sick of the ****** service you guys provide with no solution nor fixes.
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Naresh Negi (@NareshNegi_real) reported@ACTFibernet I already saw it and the folks came last night and still haven't fixed the issue. Shame on you guys to provide such pathetic service and support. No one in ACT cares about the customer. None of you have tried to reach out to understand the issue. Just msging here doesn't help me.
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Agnidipta Hom Roy (@agnidipta_AHR) reported@ACTFibernet @DoT_India My ACT fibernet connection is frequently getting disrupted in Ghitorni, Delhi. It happened 3 times in last 3 weeks. Your service is very poor, your support team tells me to wait for 4 to 5 hours but in ACT fibernet app, it tells me to wait more than 24hrs
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🏴☠️Kaushik🏴☠️ (@peteragon) reported@ACTFibernet Ticket no: SR10381578339054 was created 7 hours, still work has not yet started, and I am suffering without any internet for past 7 hours! Please fix this asap!
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare @JioCare I’m completely disappointed with JioFiber. 56+ hrs without internet and your useless support system still hasn’t restored my connection. Learn from @ACTFibernet they address failures within 24hrs, if unresolved, extend the plan for the outage period. That’s cust. service
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet @zomato @letsblinkit Worst services in Lucknow .
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Pramod Halbhagal (@PramodHalbhagal) reported@ACTFibernet u have one of the worst IVR to connect ur customer care executive. No option to change the plan. Why we need to continue with ACT with such a pathetic service
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Shahenshaah (@shahhensshah) reported@ACTFibernet How many months will you take to close the issue?? Are you dumb? @ACTFibernet