ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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விவசாயி (@Vairavan_V) reported@ACTFibernet One Of the worst service provider in chennai.. Frequent disturbances in internet connection since 15 days. Technicians coming and going but no resut. Better to Deactivate and live peaceful. Worst and worst
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SHASHWAT KUMAR (@shashwat__kumar) reported@ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185
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P.D 𝕏 (@dabir) reported@JioCare Hey Folks, this is not technical issue. Your Finance system has deallocated the plan. They have to authorise it. If this issue is not resolved in 24 hours, I will obtain new connection from @ACTFibernet
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G
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rajath salian (@salian_rajath) reported@ACTFibernet Unfortunately I have been hearing this same statement being made by your customer care executives as well but there is no resolution thus far that has proven satisfactory. Either your team delivers the service for which I paid or received fund the money that I have paid
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Sagar Reddy (@sagarreddy) reported@ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?
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Akhil Kumar (@Akhil_nakka_) reported@ACTFibernet my account got disconnected due to the plan expiry I want to reconnect my plan but there is a due amount for 25days where my internet hasn't worked on for 15days in that 25days but you guys charged for 25days, help me out in this
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Why no one is updating regarding the progress. How can the customer get confidence in your commitment