ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Venkatesh Mundla🇮🇳
(@venky_sai26) reported
@ACTFibernet internet down from 20th August and no clear resolution time from your customer support team.
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Deepak Ghatak
(@DeepakGhatak) reported
@ACTFibernet SR11076838386414 services down since two days . No resolution yet.
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TheSwingMaster
(@deswingmaster) reported
@ACTFibernet 3rd grade internet , my majority of work depends on the internet, despite raising tickets and calling the customer care team. They didn't fix my internet for the whole day. Service request no. SR11076848207014
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Shubham Atkare
(@ShubhamAtkare_) reported
@ACTFibernet Everytime I raise a SR, something is done from the backend and I'm able to manage for a few hours but it gets back to the same every damn time. I can't be raising a SR daily for the connection which might not even be resolved on the same day.
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Ankit Singh
(@aksankit_) reported
@ACTFibernet @ACTFibernetHYD Its a proper shame that you are misleading for 10 days with fake promises of delivery. As an end user i truly deserve service after paying consistently every month. What would you have done in place of me??Ever out yourself in the end user shoe and thought? #Shame
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nikil
(@paitharanikil) reported
@ACTFibernet Team, Kindly provide the current status of the ticket SR10176816612644 Note the service is not up to the mark compared to other ISPs . It’s been 3 days Internet is down and still problem persists.
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Anand miesala
(@AnandMiesala) reported
@srikanth_d8126 @ACTFibernetHYD @ACTFibernet A similar issue with me, it has been a week. No one picks the call nor their NO responds to emails. Looks like they have taken the customer granted.
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Madhav
(@TheNameisMadhav) reported
He said, Connection will be given in 2 days. Now it’s been 4 days we don’t have wifi in our home. We paid 6 months plan and this such a worst service we expect. Kindly consider and resolve the issue as earliest. Thank you @ACTFibernet @ACTFibernetHYD
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Salman6020
(@salman6020) reported
@ACTFibernet From last two days there is 4 days no WI-FI connection raised the issues they have resolved it for a day and again today same problems i have raised the concern morning and still now no restore
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Venkatesh Yedururu 🇮🇳
(@YahooVenky) reported
@ACTFibernet @ACTFibernet You say that but you never do. I am not seeing anyone working near my place for adjusting the wiring. It's been more than 4 days now and you don't provide any updates properly. You keep updating the resolution time every day. You are taking the customers for granted