ACT Outage Report in Thiruvananthapuram, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (10%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Chintu Roberts (@chintu_roberts) reported 51 seconds ago

  @ACTFibernet It's 48hrs from the last response that I'll be a call back still waiting for your update on resolution Do you guys are at least trying to call me Kindly solve my issue at the earliest

• Dilip Janardhan (@dilipjanardhan) reported a minute ago

  @ACTFibernet Same issue again today. Your service is pathetic! Can’t even raise a support ticket via the app. Everything is down!

• Prashant (@neelpachya) reported 3 minutes ago

  @ACTFibernet How long will it actually take to do simple installation. After getting payment y dont u give a decent service.

• Pradeep.H.K. (@paddu1985) reported 4 minutes ago

  @ACTFibernet is any one working in actfiber who have brains and serious about their services. My concern is not getting resolved from last 2months. I have never seen so irresponsible or non potential team with such a words leadership. Very bad.

• Rajdeep Mitra (@Rajdeep46661154) reported 5 minutes ago

  @ACTFibernet Called customer care 3-4 times... they repeat the same statement with no new update. Agent named Mandrika or someone put me on hold for 10 minutes and disconnected the call as I asked manager. Local connection much better

• Andrio Xavier (@AndrioXavier) reported 7 minutes ago

  @ACTFibernet Even worst is customer care lady who I spoke to today afternoon. Totally arrogant way of talking when I explained my concern. You guys don't even have a trained staff who doesn't know how to talk to a customer.Very arrogant!

• Vishal Goswamy 🇮🇳 (@vishgoswamy) reported 7 minutes ago

  @ACTFibernet This has been your standard response for the one month but the issue is the same. #Hyderabad #actfiber

• RAVI K SURI 🇮🇳 (@RaviRavisuri48) reported 7 minutes ago

  @ACTFibernet my number is 9845001948 and trying to register complaint on app but app is not working. My Internet is not working.

• Matilda Yorke (@mattyyorke) reported 10 minutes ago

  @dp_satish @ACTFibernet The customer care at ACT is good and the best. Other service providers give you lousy service.

• Raghavendra (@Raghave77980972) reported 13 minutes ago

  @ACTFibernet Internet down since morning.. Only getting "English" responses. In these WFH days, please treat this as priority. Called customer service - DONE Created ticket - DONE Called local CSR - DONE ACT Fibernet Ticket no: SR10265545729194