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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at ACT

ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • munmunshukla88
    Munmun Shukla (@munmunshukla88) reported

    @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

  • s19hubham
    s19hubham (@s19hubham) reported

    @ACTFibernet The Team just visited and mentioned there is no “main box” around - he went back and said we need to fix a main box first for which team will call and visit tomorrow.

  • Qtiyapaa
    Tushar (@Qtiyapaa) reported

    @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

  • Tarzyen
    Rave-Up (@Tarzyen) reported

    @ACTFibernet Can you fix it asap I have meetings

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernetHYD and @ACTFibernet you guys have crossed the limit of resolution can you please return my balance amount. #nointernet #shutdownact

  • Srinivasuluredi
    Sree (@Srinivasuluredi) reported

    @ACTFibernet ACT fibetnet app is also not working.

  • singhrohit513
    Rohit Singh (@singhrohit513) reported

    @ACTFibernet - SR11080684931534 .. Internet is down for 12 hrs now. The engineers claim that it was supposed to be active yesterday 10 PM. How much time you guys need, and is there any human I can connect with??

  • vAbhijeet07
    Abhijeet (@vAbhijeet07) reported

    @ACTFibernet i want to disconnect from this pathetic service.

  • Kuldeep51220124
    Kuldeep singh shekhawat (@Kuldeep51220124) reported

    Dear ACT Team, My ACT Internet service has been cancelled. Please process my pending refund and share an update on the refund status. Thank you. @ACTFibernet

  • RamKottapalli
    రాముడు  (@RamKottapalli) reported

    My entire day's work was affected today due to #ACTFibernet outage. What's even more frustrating is that this is the 4th time in the last two months. Repeated service interruptions & delayed resolutions are unacceptable.