ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiran Vanam (@vanam_kiran) reported 3 minutes ago

  @ACTFibernet Idiots,How many days you will take to fix the issue. Are you not capable of fixing the wiring issues.Whats the use of you guys. There are a lot of problems we are facing with this issue. If not please refund the amount.

• 
  Rajenderreddy (@rajender4reddy) reported 7 minutes ago

  @ACTFibernet SR10180476603804 No internet for over 48 hours. Your team keeps changing the resolution time and making false commitments. We contacted the technician yesterday. He finally called and said he was at another site and would reach within an hour.

• 
  Pranav K (@_pranavkrishna) reported 8 minutes ago

  Raised a broadband shifting request with ACT Broadband (SR10380427864365), but there has been no technician visit. Need the connection to be activated urgently today, else I will have to consider switching to another provider. @ACTFibernet Requesting immediate support

• 
  Rajenderreddy (@rajender4reddy) reported 8 minutes ago

  @ACTFibernet ACT Fibernet, Please disconnect my connection and refund the remaining balance amount. A technician visited now and said the issue will be fixed tomorrow. Too many false assurances and delays. This is unacceptable.Please proceed with disconnection immediately.

• 
  Dr Mahendra M (@Drgowda) reported 11 minutes ago

  @ACTFibernet I am extremely disappointed with ACT Fibernet's service. Despite raising multiple complaints my issue remains completely unresolved. I have been paying for a service I cannot use reliably. Avoid ACT Fibernet in Bengaluru if you expect decent customer care or uptime

• 
  Jahangir Alam (@TheJahangirAlam) reported 12 minutes ago

  @ACTFibernet SR10280477582234. Last two days, the internet has not been working. Please let me know if the issue cannot be resolved today. I will switch to another provider, as their service is working fine in my apartment and their support is much better.

• 
  1 Million+ (@audiwate) reported 17 minutes ago

  @ACTFibernet My work hrs is 9:00 to 17:00! Would you reimburse my one day loss of pay?? As you claim the service restoration to happen around 19:00 .. i request you to treat this on priority..

• 
  Sachin (@SachinNJha) reported 18 minutes ago

  No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka

• 
  Anilesh Soni (@ANILESHSONI) reported 21 minutes ago

  @ACTFibernet @ACT_Issues Its been just 25 days I got new connection and started facing connection issues intermittently. Raised ticket but no one cares. Need solution asap

• 
  yashwant singh (@YashSsm) reported 22 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD Seriously shameless support. No internet for 5 days now. Last time it took you 10 days to fix a simple issue. Enough with the fake "sorry". I want a refund for the downtime. #ACTFibernet #BroadbandIssue