ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shubha (@shubha_a5) reported 6 minutes ago

  @ACTFibernet SR10281184908864, frequent disconnection and raising request takes ages to complete. From evening 5PM there is no internet and resolution is for the next day? I regret switching to Act from airtel. I thought airtel was bad with service request , act is worst.

• 
  Racing Veteran (@RacingVeteran01) reported 6 minutes ago

  @ACTFibernet what stupidity is this when the due date is tomorrow. How can it be overdue when due date is tomorrow. Also receiving mails that my account is prone to late payments when every payment for the last 6 since have been before time. No response to my mails. You guys suck *Service Alert* Hi, Your ACT Fibernet bill is Overdue and is scheduled for Suspension Account No: 102502773081 Please pay today to avoid suspension of services.

• 
  Mahesh (@Mahesh_arepally) reported 6 minutes ago

  Hey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate

• 
  Just Like That! (@elluranand) reported 6 minutes ago

  if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

• 
  salahuddin liaz (@salahuddinliaz) reported 6 minutes ago

  @ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as

• 
  Ashish (@menariya222) reported 7 minutes ago

  @ACTFibernet what ******** is happening? Internet is not working

• 
  abhishek sharma (@abhisheku73) reported 7 minutes ago

  These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

• 
  Ishwar Achanta (@ishwarachanta) reported 11 minutes ago

  @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 11 minutes ago

  Again a new complaint SR11081211204354 same old problem, net not working , jut see in last one month how much hardship I am facing, just because of your mismanagement, i have full size months in advance for this **** service, kindly disconnect and refund my money @ACTFibernet

• 
  Carmelita Fernandes (@SocialCarmelita) reported 12 minutes ago

  @ACTFibernet My apps have been working extremely slow on my mobile despite using ACT Wifi. As I don't know who to escalate to, I am posting my request on X.