ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (16%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mkhaleel
(@Mkhalee61504493) reported
@ACTFibernet 10161914553194 The service is down from. Last two days. 5th Sep Ur team has given 3 hours of tentative time but nothing turns up yet.. Plz try to resolve this asap...
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upendra kumar .b
(@upendrakumarb) reported
@ACTFibernet There is no service restoration yet, could you please help your team to work on priority ?
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KalyanChakravarthy M
(@kchakri234) reported
@ACTFibernet Team ACT,. Still issue not resolved , what are charges for penalizing as you don't provide service
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Dr. Vivek Kumar Maurya (MSc, PhD)
(@VivekKu67245418) reported
@ACTFibernet I am writing this mail after being extremely disappointed with both The ACT fiber net team and ACT customer service. I had disconnected my internet connection (linked with Mobile no. 9453605150) on 31 July 2021 and requested for security refund.
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Varun Sahai
(@varunsahai19) reported
@ACTFibernet Service sucks.. too quick to take payments but very laid back in solving complaints. Being such an old customer with the best package.. I still have to wait for days for my complaint :((( sad
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Foodie 😋
(@FoodieKismat_) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet I want to Discontinue the Service... Please help
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Dr. Vivek Kumar Maurya (MSc, PhD)
(@VivekKu67245418) reported
@ACTFibernet I don't understand what I need to do to get my refund. ACT net service is good but the customer service is worst. Worst ever customer service I have ever seen. Highly unprofessional and cere less....... Never recommend anyone to join ACT network.
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𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂
(@_abhiarya) reported
@ACTFibernet @ActfiberC @ACTFibernetHYD It's been another 24 hrs still no response or resolution. This is absurd. It's been 11 days and I'm calling daily to Customer Service for resolution. And every day they are just saying another 24 hrs. The tat for resolution is 48 hrs only
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Shiza
(@Shiza47614677) reported
@ACTFibernet @KRISHNA83138665 Nobody would want to come with you…. You guys are just fooling customers and n you have BIG ZERO in your customer service. We are here from Malviya Nagar Delhi, calling you since last 2days with no internet facility as the cable was cut. But you guys are unable to fix the cable.
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Balendu
(@IBalenduS) reported
@ACTFibernet Please respond to the issues. It's been more than 26 hours now and no one has called or clarified what's going wrong. My work has impacted. @ACTFibernet