ACT Outage Report in Thiruvananthapuram, Kerala
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Saurabh sharma (@Sharma19Saurab) reported@ACTFibernet Never seen any company with such a bad service .. even most of the small company do serve their customers better than you. Value your customers most of your customer support cut the call without resolving the issue .
-
Naveen Kumar Sunkari (@snaveen_333) reported@ACTFibernet @ACTFibernet What kind of service you are here to provide - its been 8 days since I raised the issue and still there is no update from any one.
-
Siddaarth Turaga (@sidd_ts) reported@ACTFibernet it’s been 10 hours and I have no idea when internet will be back and your helpline is conveniently not connecting me to anyone. Please let me know when I can expect connectivity and escalate this. Poor service!
-
jitendra singh (@simplyj33tu) reported@ACTFibernet Yes issue is resolved but it took 10 hours to fix it , it means if there is an issue middle@or night we do not have any support or escalation model?
-
Saurabh Mehta (@saurameh) reported@ACTFibernet Hi Team, thanks so much for promptly looking into this. I got call from the act person and late payment charges were waived off. Really appreciate it and once again @ACTFibernet proved why it's #1 in customer satisfaction. #ActFibernetIsBest
-
Pritam Gembali (@pritamgembali) reported@ACTFibernet Hi team, the internet has improved and is now back to being slow. Can someone please help me with a permanent solution
-
Manoj (@ManojLoner_) reported@ACTFibernet @ACTFibernetHYD Most Pathetic service Provider. Unable to lodge Complaint too. Kindly close Ur services if possible very Soon. #ActFiberNet #MostPatheticServiceProvider Kindly check My Previous tweets regarding Complaints I had given regarding service
-
Praku (@pkarni) reported@ACTFibernet Has your team looked into my query? Why did your team close the ticket SR10252264469892 without any resolution?? Just what is the lowest level of unprofessional behavior your customer care wants to reach? Can you resolve my query quickly??
-
Nagarjun Enjamoori (@EnjamooriN) reported from Hyderabad, Telangana@ACTFibernet #WorstFiber in hyd No resolution till now from 3rd feb If calling to customer care, every idiot saying within 4hrs will get a call back Just F*** off your network
-
Manikandan (@Manikan44036417) reported@ACTFibernet @ActfiberC thanks for the worst customer service from ACT, we got new connection from other vendor . refund the payment . if this service strategy remain same surely ACT will loss all the customers from Chennai