ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 12/05/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • _Jarhead_6 🇮🇳 🇯 🇦 🇷 🇭 🇪 🇦 🇩 💀🅣🅜 (@_Jarhead_6) reported

    @ACTFibernet Why is your customer care so unprofessional. The services haven't been restored yet, please expedite. Despite the given time for restoration of services by 1 PM, it's still not been restored. There's no internet in your junkbox of a modem.

  • aiyazhussain4 aiyaz hussain (@aiyazhussain4) reported from Hyderabad, Telangana

    @ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD

  • sattynatty Sathya (@sattynatty) reported

    @ACTFibernet I will not pay my bill until the issue is resolved. And I want refund for the down days.

  • _Jarhead_6 🇮🇳 🇯 🇦 🇷 🇭 🇪 🇦 🇩 💀🅣🅜 (@_Jarhead_6) reported

    @ACTFibernet "Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 12/12(MM/DD) 19:30 to 21:00. Sorry for the inconvenience. Team ACT" This is another level of nonsense from ACT customer care. Kindiy fix your services or be prepared to lose users.

  • Kp9816 Kp98 (@Kp9816) reported

    @ACTFibernet Now it's been an hour Honestly this is very bad experience. So much of time and effort for this 🤕

  • patelramswarup Ram Swarup (@patelramswarup) reported

    @ACTFibernet Your poor service continue no resolution

  • ShivaShanker764 Shiva Shanker (@ShivaShanker764) reported

    @ACTFibernet Why are you charging the late payment fees?. Are you service providers or from credit card departments?. Shame on you for these type of charging the lates fees that to pandemic situation. Finally bye bye Actcrop

  • Rams0313 ®®🇮🇳 (@Rams0313) reported from Annāram, Telangana

    Worst network @ACTFibernet

  • Kp9816 Kp98 (@Kp9816) reported

    @ACTFibernet Wow you cannot be serious Any response? @ACTFibernet #worst #CustomerExperience #worstcustomersupport

  • karthik_kumar_a karthik kumar a (@karthik_kumar_a) reported

    @ACTFibernet I expect the service to be up and running by EOD, today. If you can’t meet the said timeline, pls do inform me in advance…i will shift to other service providers..😶!