ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh N Patel (@HarshPatel5940) reported@ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!
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Unnai Kelai (@prasdbZ) reported@ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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Bibin Bharath (@R3N3g4d300) reported@ACTFibernet second day and no resolution yet.
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Venkat (@venki6047) reported@ACTFibernet is a pure scam, continues to disappoint with frequent service disruptions and poor support. Tickets get auto‑closed, callbacks never happen, and even basic service quality isn’t maintained. Customers deserve better, would not recommend this provider. #worstservice
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet Worst services in Lucknow .
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pavan pola (@pola33322) reported@ACTFibernet How to cancel the installation and activation
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Niranjan (@niranjan_2696) reportedI have been stranded without updates after payment was made. In the website I am prompted that I need my account activated to get support, what is this behaviour. @ACTFibernet
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet How many years you want to resolve this? Let me raise a public grievance with reference to the may old complaint.