ACT Outage Report in Thiruvananthapuram, State of Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Satish Pawar
(@SatishP28641430) reported
@ACTFibernet it's over 24 HR. Net is not working, How you gona adjust the Rental for non working of your service , this is third time now, you will have to make adjustments in bills kindly confirm.
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Mohammed Nihaluddin B
(@NihaluddinB) reported
@ACTFibernet I’m facing the same issue today. Worst service. #actfibernet
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Murali Gurram
(@Mad_murali) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 6/6(DD/MM) 19:30 to 21:00. Team ACT
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prasanna kumar
(@prasanna2020) reported
@ACTFibernet Sir I already told my problem....after tweet also u PPL are not responding....waste of my time i think...req for installation since 10 days...worst call centre PPL and service in jaipur...pls instead of giving me a msg for empathy,try to give service
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FPLINDIAN
(@fplindian) reported
@ACTFibernet No internet again since last night,have shared my contact details with you. Neither any resolution nor any contact from you guys. #actsucks
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FPLINDIAN
(@fplindian) reported
@ACTFibernet Your executive calls and tell me he can't enter the building cos there is a payment issue by act . Lol. What kind of organisations you are ??
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Albert Thomas
(@AlberTwittz) reported
@ACTFibernet What services are you doing..internet is down for 3 days. And the team is not answering the call and extending the date of resolution of ticket day by day.. Worst customer support and service
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Rizwan
(@Rizwan69946457) reported
@ACTFibernet Your resolution takes ages...
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Surender V
(@Suren483) reported
@ACTFibernet Since yesterday morning, I have no internet access again and no action has been taken against SR10165029018384 yet. Now it is happening very often and troubling me very badly. So, either fix it with permanent solution or refund my total paid amount asap. Thanks
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🇮🇳 Shatakshi Soni
(@shatakshisoni) reported
@ACTFibernet @bada_paww Hi Act team...i am unable to connect internet since last evening...this interruption is 2 time in time span of last 7 day... ..Pathetic service and no courtesy to even call back despite making multiple requests work on priority on my request else I won't b continue with ur srvc