ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ganesh Rajarapu
(@ganesh510) reported
@ACTFibernet Ticket: SR10161356035473(HYD) assured/promise resolution time was 4hrs.But its been 24 hrs issue was not resolved.Rediculous support team and fake promise on resolution time. Please check this issue and resolve immediately.shame on ACT Technical team.
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ASHISH KUMAR
(@rmx123) reported
@ACTFibernet No help till now ..
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ranadheerreddymettu
(@ranadheerreddym) reported
@ACTFibernet is pathetic ... Worst at coustomer support .. only good at sending nonstop messeges for connection. Try won't care after you are connected once ... Go for another options ,don't pic @ACTFibernet
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buchi babu
(@tbuchi_b) reported
@ACTFibernet I was using Act broadband for 8 years. Now moved to different provider. I very much sure your need improve your customer care team. Inefficiency of this team will collapse the company.
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syed zain ahmed
(@syed_zain1) reported
@ACTFibernet i have taken 1 giga internet but still ur team hasnt come to install the device . Pathetic service after paying also
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Shooks4u
(@Shooks4u) reported
@ACTFibernet @ACTFibernetHYD 6 tickets raised in last 28 days...no fix no support..above all ur cc support is pathetic...need resolution asap...
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Rahul Kumar
(@rkumaritsme) reported
@ACTFibernet SLA adherence - 0 out of 10 customer care support- 0 out of 10 technician - 7 out of 10 ACT response -10 out of 10 do you want me to continue or this should be enough to covey my message as a customer. very bad service overall.
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Ganesh Rajarapu
(@ganesh510) reported
@ACTFibernet @ACTFibernet what happened? Any update on this? Issue still not resolved.
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Shantanu Agarwal
(@shantanua86) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793
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Sridhar Upadhya K
(@upadhya) reported
@ACTFibernet Offlate the Internet services has been very poor and there has been frequent disconnection and disruption in internet connection which is hampering the WFH arrangement a lot. I have connection issues atleast for 2 days a week from past couple of months. Please help