ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 12/07/2025 08:25

December 07: Problems at ACT

ACT is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anuanvesh Anu Anvesh (@anuanvesh) reported

    @ACTFibernet if my problem isnt resolved,,, i will force myself shifting to other broadband provider.....i'm a loyal customer to act since 2015..i believe it isnt the same as before....not at all customer centric, this is my acc no. 105008012657... you can verify date of joining

  • Nandha_S_Kannan Naresh S (@Nandha_S_Kannan) reported

    @ACTFibernet @ACTFibernet The 48 hours you have mentioned is going to be completed today if the problem not sorted out I will lodge a complaint in consumer court and ask for compensation and loyalty.

  • dev_raju Dev Raj (@dev_raju) reported

    @ACTFibernet I need an immediate connection now... Just because of your support guy, we are suffering now. I just raised a request for future disconnection just to be safe. But you made this a worst experience.

  • VirtualOmkar Omkar Dabhadkar (@VirtualOmkar) reported

    @shardullavekar @ACTFibernet Really pathetic. How can such a big company be so so stupid in their basic systems?

  • pkayt Kumar V (@pkayt) reported

    @rahulmallipudi @ACTFibernet It is 5 days since our internet is down !!

  • marshsathish sathish (@marshsathish) reported

    @ACTFibernet Your ACT Fibernet Ticket no: SR10366538540034 has been registered. Our team will ensure fastest possible action. Because of your poor service. People in Chennai will switch to ACT-FIBER NET and get another network from this month.

  • michaeltimothy7 Michael Timothy (@michaeltimothy7) reported

    @ACTFibernet Haha so one we discontinued using act customer service ppl have started to show their true colours

  • Sportgeek6 Sportgeek (@Sportgeek6) reported

    @HathwayBrdband @ACTFibernet The problem is with ACT. Not even responding in SM. No response in Customer care too.

  • harts47 Ravi Kumar (@harts47) reported

    @ramki66 @ACTFibernet Act is the worst network I have ever seen. I am facing issue of slow speed from the time I have taken the connection. They are neither fixing the issue nor refunding my balance money. I had by mistake taken 6 months package.

  • shanmuga_ragav Shanmuga dé Raghavan (@shanmuga_ragav) reported

    @ACTFibernet No internet in avadi VGN Crofton Garden Sekkadu for 3 days. No solution provided yet. Please expedite and close the issue by today.