ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (25%)
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Total Blackout (5%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Selvaraj Ramasamy
(@selvaitech) reported
@ACTFibernet I do have an ACT Fibernet connection which is currently in disconnected state, i would like to re-connect the same in different location. I am unable to login to the app using registered mobile number. Can someone help me here to re-activate?
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S A N D E E P
(@charishman) reported
@ACTFibernet @ACTFibernetHYD this ticket SR10164384863394 is being reopened for 7th time on daily basis from past one week. Do you want to make a century on it before you fix it permanently!! Can you provide Hyderabad gravience officer contact
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Shashidhar Mahavadi
(@ShashiMahavadi) reported
@ACTFibernetHYD @ACTFibernet How does it help? My internet is not working since afternoon and you guys offer resolution time of beyond 24hrs to an issue, what is the point you move places when your services are so poor? You guys are keen to grow new customer base and thats it. Very poor service
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Mohit Taneja
(@tanejam7) reported
@ACTFibernet @airtelindia Received the message at your end. You will take more than 24 hours to resolve the issue. SURPRISED!!! Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 3/22(MM/DD) 16:00 to 19:30. Sorry for the inconvenience. Team ACT
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tejas
(@Tejast25) reported
@ACTFibernet I am ready to file a complaint in consumer court for this. Before payment act claims 100mbps speeds and here I’m struggling to get even 0.50 mbps ????
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tejas
(@Tejast25) reported
@ACTFibernet You concerned team is taking a month to resolve it. I live in the center of the city there is better converage on net in remote villages. Refund my amount and keep your 0.20 speed. I’ll pick a better service
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Selvaraj Ramasamy
(@selvaitech) reported
@ACTFibernet My Account number/Customer id is : 11019602
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KiRRRan KovuRRRi🇮🇳
(@kirankovuri) reported
@ACTFibernet pathetic service on open tickets. Without consulting or resolving the issue tickets are closed. No customer care option to call
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Imtiyaz Pasha
(@Imtiyaz7806) reported
@ACTFibernet Hi, I had taken ACT broadband connection on 11th March 2022, it's been 11 days and I have faced internet disconnect 5-6 times, now also it's not working, Please cancel my connection and refund my amount, I did not expect this kind of service from ACT. Disappointed😔
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Syed Aslam
(@SyedAslam96) reported
@ACTFibernet 4k video with buffering is this internet service fast