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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at ACT

ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • realimkumar
    Kumar (@realimkumar) reported

    when the connection was inactive. Poor customer support and delayed resolutions have resulted in unnecessary payments and frustration. Request an immediate review of these unfairbilling practices and a resolution for affected customers. #ACTFibernet #CustomerService #BillingIssue

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet service is pathetic in Vasanth Nagar Kukatpally area . No Internet since last night

  • Andy226001
    Aditya Shukla (@Andy226001) reported

    @ACTFibernet SR11980618359974. My Office connection is down for more then 24 hours and the issue is a disconnected wire at the DP. Now all i am getting is my ETR being postponed since yesterday. Kindly fix it or take my disconnection request so that i can move to Airtel.

  • Nishant68614547
    Nishanth Mohan (@Nishant68614547) reported

    @DoT_India @ACTFibernet Internet not working for long now. A ticket has been raised having number SR10280628326884. Kindly process this immediately.

  • harshitpspk04
    Harshith pspk (@harshitpspk04) reported

    @ACTFibernet my wifi is not working since yesterday evening I raised a complaint but there is no response

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported

    @ACTFibernet Only advertisement adds forwarded to mail. No stuff related to my payment made in advance on 01.06.2026. Please forward the same if you are having. What is the the problem in acknowledge abd share receipt to my address where the Wi-Fi installed @JM_Scindia @nsitharaman

  • realimkumar
    Kumar (@realimkumar) reported

    Disappointed with @ACTFibernetHYD @ACTFibernet @FiberAct. Customers are being charged late fees, reconnection charges, and sometimes even multiple invoices in the same month. What’s worse, charges are being levied for periods when the service was not used and even

  • sulabhpuri
    Sulabh Puri (@sulabhpuri) reported

    Dear @ACTFibernet, Please tell me how to get a refund for the remaining months that are left. Your service has gone from bad to worse!

  • silentjackle
    Ravindra Pal singh (@silentjackle) reported

    I WFH. Attaching call logs to show how many times I've tried reaching out. Fix it TODAY. #ACTFiberNet

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet And it's down again just with 3-4 hours. Please refund my money. I will opt for another provider. This is not how I want to use with daily issues