ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balagere Resident (@varthurcitizen1) reported 7 minutes ago

  @ACTFibernet no installation happening for Account No : 102811160538 . Full payment made on 11th July and no resolution is being provided. Technician contact is also not provided. Please help expedite the request as need connect established by today.

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 12 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Anvesh Nelluri (@anveshnelluri9) reported 14 minutes ago

  @ACTFibernet Shared requested details. Please help to resolve this kn priority.

• 
  nithitsuki.com (@nithitsuki) reported 19 minutes ago

  @veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else

• 
  The South Indian (@cBeyondObvious) reported 21 minutes ago

  Guys @ACTFibernet is a big fraud. They promised to return my money if I don't like services. They took 7500 in advance. Poor connectivity, it keeps throwing me off meetings. Now they say they won't refund anything. I am going to break and burn act fibernet routers and post here

• 
  Racing Veteran (@RacingVeteran01) reported 22 minutes ago

  @ACTFibernet what stupidity is this when the due date is tomorrow. How can it be overdue when due date is tomorrow. Also receiving mails that my account is prone to late payments when every payment for the last 6 since have been before time. No response to my mails. You guys suck *Service Alert* Hi, Your ACT Fibernet bill is Overdue and is scheduled for Suspension Account No: 102502773081 Please pay today to avoid suspension of services.

• 
  Ramjee Madina (@ramjee_rm) reported 22 minutes ago

  @ACTFibernet What is the status on this ? Are you capable to resolve this? Or let me know if will completely close the act network services and opt for any other service.

• 
  Abhishek Kothari (@DatsAbk) reported 24 minutes ago

  @ACTFibernet it just went down again after being up for a bit. What's going on? atleast provide clarity or communication from team!

• 
  Saran (@charts_TA101) reported 25 minutes ago

  How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

• 
  ### (@venkate88783614) reported 28 minutes ago

  I paid the full amount for the new connection on Wednesday (15/07/2026), but I still haven't received any update regarding the installation. This delay is completely unacceptable and reflects very poor service. please inform so that I can cancel my request. @ACTFibernet