ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 02/03/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mkumar_18 Mohnish Kumar (@Mkumar_18) reported

    Two weeks back the internet was out for 2 days! This is really frustrating. @ACTFibernet have your customer care at least call us back!! We’re paying for the service.

  • srjsrajesh RAJESH SUBARATHI (@srjsrajesh) reported

    It's been 3 days since I raised a complaint and no action has been taken, only you are giving revised ETR. @ACTFibernet worst customer service I have ever seen, even EB is much better than your customer service.

  • faizanpatel Faizan Patel (@faizanpatel) reported

    @ACTFibernet Yes but the net is running slow ever since you guys fixed it

  • SRINUBK_4610 Srinu (@SRINUBK_4610) reported

    Very Worst Service @ACTFibernet Even Snapped Transmission lines can be restored within 24Hrs.But you people are delaying to restore the internet connectivity by saying silly reasons like junction box problem ...@ACTFibernet loosing your quality of service day by day

  • umakanthzzzzzzz umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana

    @ACTFibernet Still am facing issue in internet power backup

  • jayantatkar Jayyant Atkar (@jayantatkar) reported

    @ACTFibernet Hi Team, i have already called the Manager, sales executive( who had blocked my number now), 3 times the customer care which is having only one answer sir we will get back to you in 24 hours. Booked my connection on 12 June its 16th june now but still no resolution @ACTFibernet

  • avi_vinu अविनाश जायसवाल 🇮🇳 (@avi_vinu) reported

    @ACTFibernet This is 3rd such incident that problem is taking more time to resolve. the downtime hours should be equated to price discount. that way customer will get some benefit as they are loosing work, time n money.

  • Kuzotelohe Akuzo Lohe (@Kuzotelohe) reported

    @ACTFibernet has the worst service! I am not using it anymore.

  • amitgupta Amit Gupta (@amitgupta) reported

    @Dyslexicon @ACTFibernet Yeah and this is the least of the issues with @ACTFibernet. I'm seriously considering dropping their service altogether since they're my backup connection anyway.

  • mepavankumar Pavan Kumar A. (@mepavankumar) reported

    @ACTFibernet why is 72 hrs required to change the invoice? Please be fast in resolving customer issues. #CustomerService #actbroadband#customerexperience