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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 5: Problems at ACT

ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MFuzair
    Md Fuzair (@MFuzair) reported

    @ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir

  • TalluriSuneel
    suneel talluri (@TalluriSuneel) reported

    @ACTFibernet @ACTFibernetHYD , what happened since two there was no internet, no response from team worst internet, plz guys dnot take act fiber net in Hyderabad, worst service from them

  • md_saquib06
    Mohamed Saquib (@md_saquib06) reported

    @mayankredkop @ACTFibernet I had the same issue as well. They start working only when asked for refund and post in social networking channels.

  • ShaijuR12
    Shaiju R (@ShaijuR12) reported

    @ACTFibernet Day 5 issue still not fixed Ticket# SR10280007865474 no response from any one

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet Now they are saying again today the issue will not get fixed seriously are you guys playing here why can't you give one deadline when the issue will be fixed everyday we have to call and follow up. Why don't you escalate the issue if you are not able to fix it.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

  • isdwlyhni
    Cravingpeace93 (@isdwlyhni) reported

    @dhammonia @ACTFibernet You have the worst service ever. It’s been 4 days now and not an ounce of help. Just fake updates

  • ArunSure7
    Arun Suresh (@ArunSure7) reported

    @ACTFibernet My internet's been playing hide-and-seek for over 8 hours! 👻 My service request (SR10280074743814) is also ghosting me, no updates after 6 hours. Trying to talk to a human through these bots is like navigating a digital graveyard! 💀🤖😤 #ACTFiberdown

  • jaggu_kappara
    jagruthi (@jaggu_kappara) reported

    @ACTFibernet This is ridiculous. Internet is down from yesterday. And still there is no resolution

  • SumitPr72537166
    Sumit Prakash (@SumitPr72537166) reported

    Pathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India