ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 9 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  Pawan Kumar (@RPK560) reported 10 minutes ago

  It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

• 
  Ruchi (@_4Ruffle) reported 11 minutes ago

  @ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.

• 
  Nivas Ravichandran (@nivasravi) reported 11 minutes ago

  @ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.

• 
  Shreyansh (@sahushreyansh) reported 12 minutes ago

  Looks like @ACTFibernet is facing outage all over?

• 
  Syed FX | Prop Trader | ICT (@Syed_4206) reported 13 minutes ago

  I have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet

• 
  Manirajan S Kannan (@ManirajanKannan) reported 16 minutes ago

  @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too

• 
  CA Paramesh Akkili (@ParameshAkkili) reported 17 minutes ago

  @ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.

• 
  saravanan s (@ssaravananmechg) reported 17 minutes ago

  @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

• 
  Sundhar sai (@SundharSai) reported 20 minutes ago

  I am writing to report an issue with my Netflix subscription, which is bundled with my ACT Fibernet connection My ACT Account Number:103016945422 I have subscribed to Netflix through my ACT plan. However, when I try to access Netflix, @ACTFibernet @NetflixIndia @netflix