ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Heemanshu
(@Heemans62700943) reported
@ACTFibernet are you guys serious with you customers? Because of whom your company is alive? I really want to know. Coz i guess it takes more than 3 days to resolve a complaint and my losses are increasing. A very bad management!!!!!
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Gautham
(@Gauthams1911) reported
@ACTFibernet guyssss!!!!! No updates from your team. Asked for an call back. Ahmed from billing team assured me a call back from the router collection team in one hr. Still no response from you. @airtelindia can you give me a better BB customer service?
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Kiran
(@kirankonnects) reported
@ACTFibernet hey... I use digital tv. I am trying to log in to select channels from ala carte..I am unable to log in using mobile number and account number.. How do I log in...Please help
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Inner piece
(@Raghuugowda) reported
@ACTFibernet I have paid bill twice. I am trying to reach to support over app and no resolution yet. Can u look into issue pls
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sudhagar
(@sudhagar) reported
I'm baffled by the no refund policy for early service cancellation. I understand it's in T&C's but looks like ACT processes and systems are ancient and needs an upgrade big time. #badCustomerExperience @ACTFibernet
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Aleena Panda
(@panda_aleena) reported
@ACTFibernet I wish you mean as you say because there has been no progress since the day of complaint. Even a reconnection couldn’t be done. I expected a call at-least as assured @ACTFibernetHYD @ACTFibernet worst service
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Abhishek Mishra
(@abhisgautam) reported
@ACTFibernet You people have not resolved my issue and it's been 4 months.
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Sushant Saigal
(@SaigalSushant) reported
@ACTFibernet Tell me one thing seriously, how many times in a month I should raise a complaint? I think I should pay half month bill instead of full as I am unable to use half month na.
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Deep_B
(@Dip_Anshu) reported
@ACTFibernet you guys are pathetic when it comes to your CX services. Your tech guy doesn’t seems know how to fix a juction Box properly, hence this is like the 1000 times it stopped working in last two months. And your Support is like from Mars.
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Muthukumar
(@muthu511) reported
@ACTFibernet Issue resolved. Appreciate your speedy resolution inspite of lockdown. Prompt response from support executive and quality service. Keep it up