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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

  • killuanaren
    Narendar (@killuanaren) reported

    @ACTFibernet almost 24 hrs since i opened the ticket, no one has responded yet, contacted the act representative still no response. Hopefully you won't extend the time mentioned on the ticket and be a pathetic service

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    @ACTFibernet Your clock is ticking....no resolution or call back until now.

  • GunturuBaji
    Baji Gunturu (@GunturuBaji) reported

    One of the worst worst worst worst internet services is ACT in india @ACTFibernet @ACTFibernetHYD

  • SendilGopal
    Sendil Gopal (@SendilGopal) reported

    @ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet

  • agarwal_shuvam
    shuvam agarwal (@agarwal_shuvam) reported

    @ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Iam a customer of beam and act past seens 18 years

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

  • pradeepkenny
    pradeepkenny (@pradeepkenny) reported

    @ACTFibernet "I am following up on my formal complaint regarding the 'CHN AMZ STREAMING MESH POD' plan (ID: 103686970808). Despite fixing the speed, you have still not addressed the hardware mismatch. Providing Archer C5 routers instead of the advertised Mesh Pods is a misleading advertising