ACT

ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 12/24/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vishaly58459148 vishal yadav (@vishaly58459148) reported

    @ACTFibernet its been a month that you people are playing with me, it's about plan & amount change, customer care is at there worst

  • samuelbrainerd Samuel Brainerd S (@samuelbrainerd) reported

    @ACTFibernet @JioCare @Airtel_Presence I connected wth the backend team as advised by the field technician. The lady on call says that their engg needs to visit to resolve this. When I hv been raising this issue for more than a month now, why were u sending some incapable technicians whn u knw only engg can fix this?

  • shravanDaddolu Shravan Kumar (@shravanDaddolu) reported

    @ACTFibernetHYD ,@ACTFibernet : worst experiences, yet giving chance assuming one day will see services as promised, quality of internet with speeds fail. Quality of resolving issues fail. Customer support absolute fail. Collecting fee pass. Resume my internet connectivity asap.

  • SunnySen Sunny Sen (@SunnySen) reported

    .@airtelindia should learn how to address customer grievances, from @ACTFibernet Maybe it is a problem of scale, maybe mindset. On Airtel, I spent 16 mins to register a complain that my office broadband wasn't working. On ACT, it takes less than a minute through their app 👍

  • Eemis_ Adarsh Pandey (@Eemis_) reported

    @ACTFibernet Please resolve my internet problem quickly as I rely completely on internet and without it for a day would be a nightmare. SR10158407238702 Phone no. 9959091524

  • m_amitrathore Amit (@m_amitrathore) reported

    @ACTFibernet Please disconnect my service by next month.. i do want to continue again. okay and im telling in advance hope you have cleared.

  • conquerer47 venkatesan (@conquerer47) reported

    @ACTFibernet am flabbergasted on your #CustomerService .U guys r totally clueless n resolving a simple issue,ensuring mobile no ending 062 s rgstrd with1 account 103011012848. Hv no other ACT account. This updatation is going on for last2 months. #CustomerExperience Thanks.

  • nayaz21 Nayaz Ahmed (@nayaz21) reported

    @ACTFibernet This was told earlier as well. Sort out this issue.

  • SANDEEP96325031 SANDEEP KUMAR (@SANDEEP96325031) reported

    @ACTFibernet Any update ? This is a very bad experience and I don't understand reason for delay more than 15 days now

  • thelazybumm Ali (@thelazybumm) reported

    @ACTFibernet so my internet stops working on a SUNDAY. Spent my day staring at the fall. How nice. Expected resolution - 8 pm 20/06/2021. Not resolved it.