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ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet Today is the third day. I hope you fix it today.

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

  • dezendev
    Mirror (@dezendev) reported

    @ACTFibernet such a terrible service it's been 3 days I have been trying to get the shifting done, Yesterday I was asked to my self travel 20kms to old place to disconnect and bring modem to new place, Which I did. Still no progress,

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.

  • agarwal_shuvam
    shuvam agarwal (@agarwal_shuvam) reported

    @ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.

  • nizamuddin880
    Nizamuddin Hyder (@nizamuddin880) reported

    @ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.

  • NagaGowthamT
    Naga Gowtham T (@NagaGowthamT) reported

    @ACTFibernet if u can't provide a connection,why collect payment first? It has been days since I paid ₹1295 and nobody has contacted or installed anything.Around 50 calls to customer care multiple emails to support and still no proper response Extremely disappointed with this..

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week