ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchi Thakur (@ruchithakur03) reported@ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!
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Arooran (@_arooran_) reported@ACTFibernet What kind of service is this? My internet has been down for over a week. Ticket SR10380552018234 was raised on Tuesday, and there is still no resolution. Every few hours I get another delay message instead of a fix.
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Srinivas Konduru (@srinikonduru) reportedAnother disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage
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Diwahar Pandian (@DIWAHARPANDIAN) reported@ACTFibernet @ACTFibernet Let's be clear: My account is active till Oct 2026. ACT is failing to provide service unless I modify a rented house. Since ACT cannot route the connection independently, I am not seeking "technical resolution"I want a full pro-rata refund for the remaining months
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vikas kumar (@vikas_612) reported@ACTFibernet Urgent escalation. Internet is down and office work is affected. Customer care keeps asking us to open new tickets instead of resolving the existing complaint. Ticket No: SR10280406243134 Please resolve this immediately.
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KISHORE_YADAV (@KISHOREYADAVB) reported@ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet Non responsive CUSTOMER TEAM
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet Two times the tickets are closed without actually resolving the problem. Worst service provider. What is wrong with you people?
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Abhishek Chawla (@abhi009official) reported@ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.
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Ashish (@ashshri) reported@ACTFibernet @FiberAct The worst internet service, the service is down for more than 24 hours, no response SR10280521077524