ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  crest (@N0PE_ALlTE) reported 35 seconds ago

  @ACTFibernet @ACTFibernetHYD Really disappointed with the complete lack of response and support from the team regarding my issue for ticket id SR10180566938884 .No updates, no follow-up, and no effort to even contact me to resolve the problem. Customer support should do better

• 
  Sulabh Puri (@sulabhpuri) reported 4 minutes ago

  Dear @ACTFibernet your internet has become rank bad. Last 3 months have been terrible. Numerous complaints raised. No respite. It keeps getting disconnected. Worst is after restarting router your internet takes 15 mins to connect. Dear @JioCare please tel me how can I move to you

• 
  (Yasir) ياسِر (@cirith125) reported 6 minutes ago

  @ACTFibernet unable to login to selfcare actcorp, please help.

• 
  Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported 10 minutes ago

  @ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??

• 
  P S 2.0 (@Invest__India) reported 13 minutes ago

  @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

• 
  Sharif Mohammad (@sharif0120) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution

• 
  Rajenderreddy (@rajender4reddy) reported 18 minutes ago

  @ACTFibernet @ACTFibernetHYD Disconnected service. Refund not paid to bank last conversation balance transfer to another ACT account . Now suddenly sending dues email.Stop misleading customers. This is unacceptable and feels like deliberate confusion and harrassment

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 21 minutes ago

  @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 23 minutes ago

  @ACTFibernet Again buffering issue started. I am unable to watch neither ipl match nor movies online. Technician keep on giving wrong commitment that issue wiil never occur. It is frustrating that even though I have internet but unable to watch cricket match. #bufferingissue

• 
  Gururaj Sankh (@GSankh) reported 27 minutes ago

  @ACTFibernet I am having worst experience in my new connection. None of sales team members and back end team is activating ott promised along with my subscription.. They are demanding money for mobile no correction for no fault of mine. I have raised multiple tickets, no use.