ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 3 minutes ago

  @ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.

• 
  Sheila Prema Roy (@SheilaPrema) reported 4 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  JAISHANKAR RAGURAM (@JackeSparrowe) reported 4 minutes ago

  @ACTFibernet - I have raised a complaint about internet service outage on 28-Aug-2026 and issue is still open. The issue remains unresolved as on today morning and despite promises from customer service, issue is open. Complaint ID: SR10381779208664

• 
  Durihara (@kaali_hara) reported 5 minutes ago

  @ACTFibernet raised a shifting request on 20th morning and today is 31st Aug 2026 no action no update. Wow, it’s becoming only more worst case as the days are passing #actfibernetBengaluru

• 
  𝙕𝙞𝙚 🐺 (@mZZieo) reported 5 minutes ago

  This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3

• 
  Haiku (@riceofsushi) reported 7 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  𝕽𝖆𝖓𝖏𝖎𝖙𝖍 (@RanjTweets) reported 12 minutes ago

  @ACTFibernet what a Shame ..internet not working for straight 3 days no one attended or called . Just messqges from Act saying its taking longer . Rmp 9976855556

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 16 minutes ago

  Again the Internet is down, what a waste of time @ACTFibernet

• 
  Yogita Sharma (@YogitaS44968288) reported 17 minutes ago

  @ACTFibernet I can confidently mwntion that @ACTFibernet @ACTFibernetHYD is the worst service provider. No value for tickets raised,follow up calls . Surprisingly you guys are swift enough to disconnect connection for small paymwnt delay from customers end

• 
  Muthu Anand (@kingindnorth12) reported 17 minutes ago

  @ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)