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ACT Outage Report in Thiruvananthapuram, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Problems in the last 24 hours in Thiruvananthapuram, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thiruvananthapuram, State of Kerala 03/28/2023 01:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • Internet 64.79% Internet
  • Wi-fi 17.91% Wi-fi
  • Total Blackout 12.88% Total Blackout
  • E-mail 3.22% E-mail
  • Phone 1.01% Phone
  • TV .20% TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • jsatish61 Satish J (@jsatish61) reported

    @ACTFibernet there are frequent issues with port. I had raised two issues in last seven days. Refer to your DM for ticket numbers. Can you look into it and fix this from reoccurring.

  • upadhya28 Avinash (@upadhya28) reported

    Dear ACT, Please have some customer support call service @ACTFibernet

  • Deepabali Deepabali (@Deepabali) reported

    @ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.

  • HINDUSTANI1818 HINDUSTANI🇮🇳🇮🇳 (@HINDUSTANI1818) reported

    @ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider

  • Hari9886682299 Hariharan (@Hari9886682299) reported

    @ACTFibernet Waiting for a resolution past 3days why such a pathetic service

  • Hari9886682299 Hariharan (@Hari9886682299) reported

    @ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic

  • sachaikarakwala ramakrishna kamath (@sachaikarakwala) reported

    @ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?

  • vmhkr Viswanatham Mahendra (@vmhkr) reported

    @ACTFibernet I want to know who raised this ticket SR1046740485549. He disconnected my call without resolving customer queries. Paid 295/- for owner name change request on 23rd March, still owner name didn't changed. Such a irresponsible customer care it is.

  • Rakesh_Kanda Rakesh A K (@Rakesh_Kanda) reported

    @ACTFibernet worst customer care ever issue not resolved since 12hrs Complaint num: SR10267399304123

  • SyedAysh1 Syed Aysh (@SyedAysh1) reported

    @ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.