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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at ACT

ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet ACT is not working sbd app is not loading. Contact person is not picking up the phone. Please advice.

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet Arre yaar when do you plan to resolve my issue. I gave paid 9k for 6 months to upgrade plan. Are you even considering to fix my plan or ignoring. APPEAL TO ALL MY FRIENDS THIS IS THE UNIMAGINABLE WORST CUSTOMER SERVICE FROM @ACTFibernet please think twice before going for this.

  • dgmcity32689
    DGMCITY BSNLJAIPUR (@dgmcity32689) reported

    @ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur during HDD work. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACTFibernet Engineer says “I only do installations,” gives another number—switched off. After multiple follow-ups, still no support. Is this a joke or your actual service model? #ACTFibernet #Poorservice

  • lordofdevmithun
    Mithun (@lordofdevmithun) reported

    @ACTFibernet internet down and I am unable to raise the ticket in both app and WhatsApp

  • premdubey3031
    Prem Shankar dubey (@premdubey3031) reported

    @ACTFibernet What's the cause of this problem suddenly and why would it take days to fix it ?

  • sdeepak_01
    Deepak (@sdeepak_01) reported

    @ACTFibernet Internet not working since yesterday, still issue is not resolved SR10280008833304. When it will restored?

  • Joseph91Leo
    leo joseph (@Joseph91Leo) reported

    @ACTFibernet writing with regards to the ticket number SR10280008026254 raised 29 April at 20:00 till now the issue is not resolved. Kindly look into getting this resolved.

  • Oreejit_G
    Oreejit (@Oreejit_G) reported

    @ACTFibernet Hi my act fibrenet is down for more than 3 hrs

  • falsecasefight
    498A, DV, 125CrPc, False Case Fighter (@falsecasefight) reported

    @shrutivish38360 @ACTFibernet @FiberAct Hi, how much more time it will take to get back online just a drop of water and entire infrastructure of Act is broken no one to talk to, bots everywhere, employee few Humans, after 38min of waiting the Exec is waiting and told it rained, thanks we didn't knew, when r u fixing?