ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashtag Ashish 🇮🇳
(@ashishbooms) reported
@ACTFibernet Not resolved only given temporary solution.!
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/root/abidhussain
(@abid135) reported
@ACTFibernet Most appreciated, would you be able to fix the connectivity today or is it going to take longer
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CA. Ganesh V Hegde
(@meganeshvh) reported
@ACTFibernet I have been facing frequent issues with your internet. The net goes off within 20-30 minutes after power goes. The battery of the junction box has been the problem ever since. It seems nobody cares about it. @JioCare can you do better? Planning to switch.
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Startup Guy
(@startup_whistle) reported
@ACTFibernet No I have already raised ticket multiple times, technician have visited my home multiple times, please close my connection and refund my money, I will be raising a consumer complaint to government as well
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Rohit Jain
(@ja32147035) reported
@ACTFibernet What best your team is trying from past 1month? Not calling and closing ticket without informing me? Who the hell gave to right to close a ticket opened by customer without solving it? Is this mentioned in ur rules and policies... Just stretching issues and generating bills
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Shikhar Singh
(@iShikharSingh) reported
@ACTFibernet team I have raised the request for refund as your team is not able to provide the new connection as mentioned date. I did not received any refund amount till now.Please help us out . ACT Fibernet Ticket no: SR11966443314273 Account Number is 119664335070
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Mohd Naiyer
(@Naiyer08) reported
@ACTFibernet @ali_alifreaky Hello @ACTFibernet your are very lazy to respond to our issue. You are providing more than 24hr for resolving the issue usually and sometime cross the your own time line. Yesterday night I complained my internet issue, but didn't get even time line to fix the issue yet.
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MD
(@MD30299454) reported
@ACTFibernet Till now no update on issues
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Uday
(@Udaykumar3232) reported
@ACTFibernet Last week I had raised complaint. This is third time in a week they keep removing backup
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Rohit Jain
(@ja32147035) reported
@ACTFibernet Then why are we your customers???? No consent In activating or deactivating the account... No one asks why ticket was open then they close as they wish... So you only pay the bills for my wifi than!!! When I have no right over any issue of my wifi y i should pay the bill????