ACT outages and service status in Thiruvananthapuram, Kerala

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Panda (@The_Cric_Panda) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t

• 
  ANMOL LAKHMANI (@ANMOLREY619) reported 4 minutes ago

  @ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 4 minutes ago

  I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

• 
  Mouli Dammalapati (@dmvnsaid) reported 4 minutes ago

  @ACTFibernet Agent while taking the lead, they said installation will be done once payment was done. I have made payment, later no call or not even lifting the call. I hope I need to cancel the lead as I need it immediately.

• 
  Haiku (@riceofsushi) reported 5 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  Mohammed riyaz ali (@Mohamme16541905) reported 7 minutes ago

  @ACTFibernet Since this morning, there has been no internet connection at my location in Hyderabad, and the issue is still unresolved. This is seriously impacting my work. Please look into this urgently and restore the connection at the earliest. #internet #services #worstservice

• 
  Acs (@RagingAcs) reported 8 minutes ago

  Put in a request to shift connection 2 weeks ago. ETA on the ticket was 28th august. called support on 1st september. still havent got a call from agenst to shift the connection yet. @ACTFibernet @BandBajaateRaho

• 
  Ishwar Achanta (@ishwarachanta) reported 10 minutes ago

  @ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!

• 
  Arijit Majumdar (@Aar_i) reported 14 minutes ago

  @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

• 
  Lalith kumar (@lalithkumar_18) reported 21 minutes ago

  @ACTFibernet It’s been a month after my complaint… Still there’s no complete resolution for my issue… Hereafter We can post in public what are going through there’s no private message… People should be aware of this not you’re irrelevant ads… #actfibernet @ACTFibernet