ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay
(@sizzler_ajay) reported
I have been using ACT fibre Net since 5 years it was working fine . But in recent times am facing lot of connectivity issues. And this has become frequent now .Sometimes the net connection doesn't work for the entire day .Am highly dissatisfied with the connectivity.@ACTFibernet
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Syed Rehan Hussain
(@SyedRHussain14) reported
No resolution provided it's been 24 hours since I raised ticket pathetic service provider @ActfiberC @ACTFibernet @ACTFibernetHYD #actfibernetscam My ticket ID SR10163542821294
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Sandeep Shetty
(@Sandeep92475525) reported
@ACTFibernet SR10263549400844 I am not sure which world does ACT live in. They need 24hrs to resolve the issue. The internet is not working from yesterday evening and the engineer says he will fix as per their SLA of 24hrs. Worst service ever
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Swetha Ksv
(@KsvSwetha) reported
@ACTFibernet Why is there a fiber disconnect every month & takes more than 24 hrs fix the same?It's wfh and no wifi since yesterday effects work big time.If you don't have manpower to fix let me know.Will pick a provider where connection doesn't go away every 1 month.
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Deepak Nambiar
(@DeepakvNambiar) reported
@ACTFibernet , I got a call from your customer care officer who had no answer for this default & committed me a waiver for my loss of 3 days. AFTER WASTING 5 DAYS U HAVE SEND ME THE BELOW MESSAGE. @TRAI ,it is like these companies can do anything & get away
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ThatTelugammayyi
(@TTelugammayi) reported
Hii @ACTFibernet .. Today we took new connection. Morning for two hours everything was fine. Now we cant access anything The id changed by itsown to user id and now we cant connect . Please check and resolve the issue
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Laxmi Char
(@LaxmiChar) reported
Extremely shoddy customer service in BLR @ACTFibernet no response from designated field staff. Ignoring a problem will not make it go away
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 8th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
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Rishi Dadhich
(@rishidadhich) reported
@ACTFibernet I am very disappointed the way you treat your customers. It is really bad customer service. Hope I will get response to you after requesting n numbers of time.
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Kishore Ravi
(@Kishoreraviv) reported
@ACTFibernet Thanq teem problem was resolved by today evening by azar