ACT Outage Report in Thiruvananthapuram, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Thiruvananthapuram, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Donzai
(@hieeopant) reported
Okay, so it has been 10 days and yet without internet connectivity. @ACTFibernet worst customer service ever ! I came to Bangalore on 10th May and the same day my husband requested reconnection from ACT. They committed resolution time to be 48 hrs. To much disappointment..
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Sujatha ramakrishnan# peace
(@iamsujatha_R) reported
@ACTFibernet very very bad service. looting money with fraud billing. I will go consumer court wirh your wrong billings.
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vipin gupta
(@vipin8465) reported
@ACTFibernet , I have enrolled for act on 8th May and as an customer I should get my connection activation with 2 days however it's not getting activate and post many followup over customer care still same issue, and the sales person also not responding can anyone help on this.
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Praveen Prabhu
(@Praveen7790) reported
@ACTFibernet i have been chasing for more then 2 weeks for connection closure and deposit refund, connected with your customer care multiple times on this, Not sure why no action is taken from ACT, Never expected such a cheap customer experience from ACT
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Sridhar Arjunan
(@VannaraPettaSri) reported
@ACTFibernet No1 has solved d problem but thy r clsing a ticket on their own, even 2day a person came& confirmed he was unable to fix it, i'll send an email (he said), once he steps out got an email says ur ticket has been closed.Wat kind of service is this? last 1month am chasing 4 dis issue
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Nidhish Chandra
(@Nidhish1988) reported
@ACTFibernet Hi my internet is not working from yesterday. Your app given me tat timing till 8pm yesterday but net not worked now again tat given till 9pm today but till now net not working calling your executive ankur pandit from morning and he is not responding from morning 1/2
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sumanthkarthik
(@sumanthkarthik1) reported
@ACTFibernet there is no internet access since past 24hrs i have raised a complaint it was supposed to be resolved by 9:00 am today there is no progress please get it resolved at the earliest Ticket no SR10264870904504
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Joe
(@Joe_Anand) reported
@poopoonga @deepsealioness @ACTFibernet I had used ACT in Chennai 8 years ago and the speed and customer service was really good. Assume things have gone downhill now.
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Vikram Das
(@VikramD57039177) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet i have send a mail please check and reply me the same. And please ask your customer care guys to co-operate properly they received the call and don't answer. Why they are sitting there. They were working for time pass.
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RRK
(@RRKDMK) reported
@ACTFibernet Internet is not working in Chennai from this morning? Any ongoing issue ?