ACT outages and service status in Thiruvananthapuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet just spoke to customer care, literally she don’t how to speak and when I asked about ETA for my Internet issue she has no answer just and poor service day by days it getting very bad, Internet is not working from yesterday
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Ananth vedantam (@AnanthVedantam) reported@ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action
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S.Ahmad3099 (@ShahabuddinLko) reportedHi ACT. I am facing continuous internet connectivity issues for the last 4 days. Due to this, my office work is getting seriously hampered. Kindly resolve the issue on priority. If the problem is not addressed immediately, I may be forced to change the connection. @ACTFibernet
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Subhajit Saha (@RonSaha) reported@ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.
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shashank (@batkix) reported@ACTFibernetHYD is highly unreliable. In just 1 month, I’ve raised 10+ complaints for frequent disconnections. Internet drops daily and needs router restart every time. Paid for a 1-year plan but service is unusable Pathetic. Requesting disconnection + refund @ACTFibernet @TRAI
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Mandeep Walia (@WaliaMandeep) reported@ACTFibernetHYD , @ACTFibernet hello team, why is your service personnel recommending to get a new connection instead of continuing my current connection. And till now no action has been taken yet .
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet SR10180476603804 No internet for over 48 hours. Your team keeps changing the resolution time and making false commitments. We contacted the technician yesterday. He finally called and said he was at another site and would reach within an hour.
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Thamizhan (@ImThamizha) reportedSR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?
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CS (@_cshah) reported@ACTFibernet Thanks..what was the problem
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Indian🇮🇳 (@helperindeed) reported@ACTFibernet This Tuesday you had internet cut issue now you repeated this Sunday. What's going on?