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ACT

ACT outages and service status in Thiruvananthapuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thiruvananthapuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet No. You misunderstood the request. Team is supposed to install new dedicated router and GX line. That is not happening. How activation will solve that issue ? This is the reason why you need to call and understand . Please call my mobile.

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.

  • dheeraj_aluju
    Dheeraj (@dheeraj_aluju) reported

    @ACTFibernet You need to act responsibly, firstly I didnโ€™t get any call but if you cannot reach me, you will close the ticket without any resolution. What kind of service is it? You collect money for 6 months and you cannot shift connection in 10 days and no response also

  • blackandwitty
    shasha (@blackandwitty) reported

    @ACTFibernet Shut upppp okayyyyyy, set the connection or give back our money. I'm filing an online complaint on you

  • AdarshKoormapu
    ๐“๐“ญ๐“ช๐“ป๐“ผ๐“ฑ ๐“š๐“ธ๐“ธ๐“ป๐“ถ๐“ช๐“น๐“พ (@AdarshKoormapu) reported

    @ACTFibernet Itโ€™s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    @ACTFibernet how long you want to wait ?? More than 2 days just to fix the issue in the box?? Crazy!!!

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    SR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, series of pain still goes on @ACTFibernet

  • menariya222
    Ashish (@menariya222) reported

    @ACTFibernet what ******** is happening? Internet is not working

  • vineetomkara
    Viineet Sood (@vineetomkara) reported

    @ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.

  • zohrabai
    Alisha Rahaman Sarkar (@zohrabai) reported

    Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?