ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500035 and 500001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Chaitanya (KC)
(@chaitanyavk) reported
from
Rājendranagar, Telangana
@ACTFibernet : Internet connection is down since yesterday evening and no response till now
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Shahid Hussain
(@shahid_hussain) reported
from
Annāram, Telangana
@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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Anand upadhyay
(@iAnandUpadhyay) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.
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Tauseef Lala
(@tauseeflala91) reported
from
Hyderabad, Telangana
Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter
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Phani Kumar
(@phanikumar2304) reported
from
Annāram, Telangana
@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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ALI - The Most High. 🇮🇳
(@THEALIGULAM) reported
from
Rājendranagar, Telangana
@ACTFibernet Since last 3 days I am without internet. But nobody cares about the customer service. We are not paying for No SERVICE.
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ALI - The Most High. 🇮🇳
(@THEALIGULAM) reported
from
Rājendranagar, Telangana
@ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@pkarni @ACTFibernet Try calling their Customer care, very rude.
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Saideep Myadam
(@SaideepMyadam) reported
from
Rājendranagar, Telangana
@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
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Nazeem
(@nazeemtweets) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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s'I'rr'U'.....
(@IGajulaSrikanth) reported
from
Hyderabad, Telangana
@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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dilip kumar
(@pdilukumar) reported
from
Annāram, Telangana
@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay Yeddula
(@YeddulaVijay_05) reported
@ACTFibernet worst internet service @hyderabad No proper response from customer care. #actfiberworstinternet
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Satyajit Roy
(@satyajit_roy_) reported
@ACTFibernet reg SR10267262272884, for last 4 hrs my internet is not working and after talking to ur executive (riaz), he told only after 9a.m it will be resolved, which is 12 hrs. need explanation & result for this, if you want i can escalate further!
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Sheldon
(@Sheldon22963563) reported
@Sandy871001 @ACTFibernet Your customer service sucks, agents disconnecting calls is normal for you. Eg: anup, vaishnavi and your so called managed syed. Did not have courtesy to call back.
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Vijay Kumar
(@bvk1008) reported
@ACTFibernet it's been 7hrs no internet in my house, I have raised a ticket but till now nobody responded. Is it a right way to treat customer?
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Shahma
(@Shahma19961628) reported
@ACTFibernet No, the kind of harrasment i have faced, I wish to deal here openly to maintain transparency. This will help other also to be aware of the service you render
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SKB
(@Sandy871001) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet there is no internet from yesterday 01:30 PM but nothing has been done to fix it. Is this is the way your team works to fix an outage👏👏👏👏? Account No. 102655230855 Complaint No. SR10267261357454
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Shauna
(@ShaunaS_des) reported
@ACTFibernet @ACTBangalore month and days later they are still regretting and processing… looks like slow and bad service is their motto across the board! #GetYourACTtogether #unethicalbusiness #CustomerLast
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Shahma
(@Shahma19961628) reported
@ACTFibernet We were promised to take a 6 months subscription in order to get free installation and router along with Netflix subscription. Now the customer care denies this.
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Jason
(@FittleLucker_36) reported
Hey @ACTFibernet Our internet has been down since yesterday, it's been 24hrs++ Made a complaint and 4 calls to your helpline, no one has come checked or responded. Are we going to get it fixed today?
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Mahesh
(@Mahesh9703144) reported
@ACTFibernet Worst service provider, asking for cancellation of connection in Hyderabad location.i have never seen such issues with any other providers, request you all to not to go for act fiber.