ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500062, 500055, 500035, 500061, 500009 and 500006.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (25%)
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Total Blackout (5%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
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 Hyderabad |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Sai Dheeraj
(@saidheeraj95) reported
from
Rājendranagar, Telangana
@ACTFibernet Do you know about your worst service being offered in Andhra. FRAUDing your own customers. I've been sending multlple mails , paid some bills for no reason.#lostit #notfeelingtheadvantage #worstcustomersatisfaction #ACTFibernet #disconnect #broadband #worstservice
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet Disconnection issue has been frequent recently.
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Soumya Darshan
(@SoumyaD114) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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AK Gupta
(@AKG0312) reported
@ACTFibernet @ACTBangalore @ACTFibernetHYD Ticket after ticket being raised and closed without any resolution. Neither connection installed nor money being refunded since 01 Aug... cheaters and involved in malpractices ... provide router of lesser speed limits than you paying
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AK Gupta
(@AKG0312) reported
@ACTFibernet @bakricharwaha me too waiting for call back since 02 Aug..service request raised on 02 Aug for installation of new connection closed by ACT..neither installation done nor annual subscription paid has been refunded but service request closed..Guys avoid ACT..cheaters, malpractices & harassment.
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Moo Point
(@LGuruprasad) reported
Minutes after creating a service request for my internet connection being down, @ACTFibernet immediately sent me an SMS stating that it is taking longer than expected to resolve my issue and delayed the expected resolution time further. How! #fail
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js srinivas
(@js_srinivas) reported
@ACTFibernet This is happening very very frequently and you guys can’t even have permanent solution for this, SIMPLY PATHETIC
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Bakri Charwaha। बकरी चरवाहा । الراعي الماعز
(@bakricharwaha) reported
@ACTFibernet @ACTFibernet i wish your customer service were as fast as your connection.
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Pushkar Soorma
(@PushkarSoorma) reported
@ACTFibernet I seriously hoped that your team atleast knows meaning of disconnection, have basic understanding of tool, trained to view at status and have that much work ethics to not to bug customer every 30 mins. Please make off-boarding of customer easy and not painful.
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मनीष शर्मा
(@sharmamishu) reported
@ACTFibernet But no one is here to talk aur any help no technician since reached my place.
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Hemant J Pandit
(@hjpandit) reported
@ACTFibernet Hey Act customer care. My phone no. 9341244522, Bangalore, my home wifi is down and your app doesn't open using mobile data. Help!!
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AK Gupta
(@AKG0312) reported
@ACTFibernet My service request raised on 02 Aug for installation of new broadband connection closed by ACT..neither installation done nor annual subscription paid refunded but service request closed..avoid ACT..cheaters, malpractices & harassment..its what u get if choose ACT
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Rohit
(@rohitmachare) reported
@ACTFibernet Everytime same comment and leave. Let the customer cry. This should be your motto I guess.. @ACTFibernet