ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500062, 500035, 500058, 500055 and 500003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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starseed.369
(@Michael_Viplav1) reported
from
Rājendranagar, Telangana
@ACTFibernet disappointed coz of your poor service
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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starseed.369
(@Michael_Viplav1) reported
from
Rājendranagar, Telangana
@ACTFibernet i applied for a new connection poor service of your team. No response at all.
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Tuhendu Das
(@mail2tonnie) reported
from
Rājendranagar, Telangana
@ritanmoy @ACTFibernet I’m using @ACTFibernet service is so far good! Only once 3 days fiberCut.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Srujankumar
(@Srujank98586583) reported
from
Rājendranagar, Telangana
@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Vignesh Reddy Angadi
(@vrangad04) reported
from
Rājendranagar, Telangana
@ACTFibernet The tech Made a visit to the site with no briefing of the issue. Still cannot figure out ACT rectification.
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Vignesh Reddy Angadi
(@vrangad04) reported
from
Rājendranagar, Telangana
@ACTFibernet A Resolution from the ACT Fibernet Hyderabad Team. The Tech was able to resolve the issue. KUDOS after a struggle of 2 weeks. Broadband Internet is restored. Thank you.
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Sampath Kumar Kamati
(@sampathkumar101) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ಹ್ವಾಯ್ ಮರ್ರೆ..
(@Namskaara) reported
@ACTFibernet Experiencing pathetic customer support multiple times.
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im_sunny_45
(@sunnyvikas20001) reported
Worst network service...! Total ****! #actfiber @ACTFibernet
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Mathesh
(@Mathesh64620669) reported
@ACTFibernet Stop wasting your energy with Template replies and act on resolving the issue. @ACTFibernet
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Samik Paul
(@SamikPaul) reported
from
Rājendranagar, Telangana
Really sick and tired of Act Fiber frequent disconnect problem in our area and one of the worst service quality. It takes 1-2 days time to solve one small issue. Worst service, waiting for Jio Fiber in our area @ACTFibernet @reliancejio @JioCare #JioFiber
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Technologist
(@dlaravindgoud) reported
@ACTFibernetHYD @ACTFibernet No internet connection since early morning. Ticket# SR10163079819342 is raised and is open for more than 24 hours. No technician bothered to at least see what is the problem. Quality went from pathetic to shameless…customer service now.
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Lokesh
(@logon2loke) reported
@ACTFibernet It has been nightmare being ur customer, almost no proper service for last 1 month , no use of opening SR/tickets talking to your useless customer support representatives. Acc#102015407335 last opened SR10262994442682, this will be last follow up before i quit act.
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Rahul
(@Rahul_5844) reported
@ACTFibernet Raised a shift connection request from HSR to Bellandur a week ago(SR10262852676744) , No action taken we moved to our new place, Pathetic customer support. Please let me know when I can expect this SR to be resolved.
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Lokesh
(@logon2loke) reported
@ACTFibernet @KRISHNA83138665 @ACTFibernet It has been nightmare being ur customer, almost no proper service for last 1 month , no use of opening SR/tickets talking to your useless customer support representatives. Acc#102015407335 last opened SR10262994442682, this will be last follow up before i quit act.
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Mohammed Urfan
(@urfan_mohammed) reported
@ACTFibernet @ACTBangalore Worst service ever, I have been following up with the ACT team regarding my payment. I have paid the bill twice and I'm asking them to refund the amount since the past 15 days and I did not get any response.. they just say they have escalated the issue
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Avaneesh Pandey
(@heyavaneesh) reported
@ACTFibernet Hi @ACTFibernet , it took so long to get a call back from your team that I switched to another service provider which was faster than your team resolving the issue. Thanks for the pathetic service. I will never recommend anyone to try your service. #actfibernet