ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500035, 500001 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet It's not yet resolved.. I have shared the pics of the Switch box with Nodal officer and still getting emails from them saying we are working on this. Not sure how long does it take to replace a battery in switch box. Pathetic service by ACT.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Jayanth Majety
(@jayanthmajety) reported
from
Rājendranagar, Telangana
@ACTFibernet Waiting for you to respond on my issue. Will continue to wait because that's what I can do having an ACT fibernet connection at home.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@ravi_ameer @Airtel_Presence @airtelindia Finally @ACTFibernet as I said you lost one loyal customer....
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Ranjan Patra 🇮🇳
(@grimm336) reported
from
Rājendranagar, Telangana
@ACTFibernet hi not Abel to download bills for July and aug 2019. Please help cid#101010336754
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Khatri
(@SumitKh92992984) reported
After a many request for shifting of connection. No one is contacted till now. Very poor service. @ACTFibernet @ACTFibernetHYD Mob No 9149818830
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Abhay P
(@abhay_puranam) reported
@ACTFibernet Thank you for responding. Is there a TAT? There are two issues I have: 1. Internet not working 2. My number is still tagged to the Bengaluru connection that I gave already surrendered a year ago.
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Subramanya HV
(@subramanya_hv) reported
@ACTFibernet Yes working now, donno when will it go off again. I am so scared to provide positive comments as well, coz the issue reoccured in 5 days. Thank you for looking in to it and I guess this was the fastest they fixed
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Amar
(@_ImAmar) reported
@ACTFibernet I have received the below resolution message now even though the complaint is not resolved. What's happening???, never experienced such a worst service !!! Dear Customer, Your ticket no SR10257073942196 is closed. To REOPEN ticket Reply N to 9632711600.
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siju mathew
(@SijuMath) reported
@ACTFibernet Yes, it has resolved however I would recommend immediate customer handling skills need to be given to people in the billing department. Resolving issues dosent fix the impact of customers. Thanks
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Suresh Babu
(@ImSuresh94) reported
@ACTFibernet my mobile network often goes off and other end receiver doesn't hear my voice during call after installation of ACT Fibernet WiFi at my home.i am also not getting WiFi calling on my mobile most of the time. @reliancejio @ViCustomerCare
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Lord_Beelze_Bub
(@Lord_beelze_bub) reported
@ACTFibernet I have been raising the request since last year. I never got your sevices. You guys just stole 6k from me. It was my mistake to trust you guys during pandemic.
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Archith Reddy
(@archiegaddam) reported
repeated calls from my end. But my account has been configured with the old router and they need another 3-4 days to configure it to my correct router. It's really shame from a reputed company like #ActFibernet to treat a customer or provide this kind of service to their (4)
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Amar
(@_ImAmar) reported
@ACTFibernet Same issue is repeated once again today :( Don't know how many more tickets I should raise to get this issue resolved permanently. Here is the complaint number for reference:SR10257068541502 I'm not getting follow-up reply via DM and hence posting her to get some attention.
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Archith Reddy
(@archiegaddam) reported
Pathetic service #Actfibernet #Sunderraju #BalaMalladi My registered mobile number is 9000275871 and the complaint numbers are SR10156835889173, SR10156884966518, SR10156908359522, SR10157077299327, SR10157077982345.