ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500034, 500062, 500035, 500058, 500048 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@Balamalladi13 @ACTFibernet what about the revert from ur end. Be responsible for your company's faults. How many times does act wants us to call or wait. It's almost more than two months for which we are struggling. Very bad
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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rb
(@iamrameshballa) reported
from
Rājendranagar, Telangana
@ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@ACTFibernet @Balamalladi13 what a pathetic service to a 7-8 yrs old customer. Who just want the refund and everyday follow up with your team. I had two ac out of which 1 is closed act team has taken router. They said you will get refund in 7 business days.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
Mr. Bala @Balamalladi13 @ACTFibernet if I don't get this issue resolved in next 24 hour I will take this concern to consumer forum. Expecting immediate action
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice
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navfinallyme
(@Navkanth1) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD please check the list of complaints in one month SR10163787669164 SR10163735101294 New one is opened today morning for same issue SR10163871842724 Can this will be resolved in 2022 atleast ??
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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N.Satish Reddy
(@NSatishReddy1) reported
@ACTFibernet it's been more than 2 days facing Internet issue .....No response yet one of the wrost service from ACT....can you please respond on this?????
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Kiran
(@kirankonnects) reported
@ACTFibernet hey... I use digital tv. I am trying to log in to select channels from ala carte..I am unable to log in using mobile number and account number.. How do I log in...Please help
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srinivasa Chakravarthi.A
(@sriniva08441204) reported
@ACTFibernet Hi Team , I am following with ACT team for refund if the payment which they collected for broadband connection and later they could not bcz if technical reasons and from last 2 months I am following no revert from any one can u help I am getting auto reply
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Retweet
(@VjayVelpuri) reported
@ACTFibernet @ACTFibernet still no response.. this is absolutely worst treatment.
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Sushant Saigal
(@SaigalSushant) reported
@ACTFibernet Tell me one thing seriously, how many times in a month I should raise a complaint? I think I should pay half month bill instead of full as I am unable to use half month na.
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Rohit Gummalla
(@rohitgummalla) reported
@ACTFibernet I'm getting many technical glitches with your network. I got new connections on 28th Apr 21, but till now my network was disconnected 4 times. If this issue repeats I don't recommend anyone to prefer @ACTFibernet Please resolve the issue as my network is disconnected
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Deep_B
(@Dip_Anshu) reported
@ACTFibernet you guys are pathetic when it comes to your CX services. Your tech guy doesn’t seems know how to fix a juction Box properly, hence this is like the 1000 times it stopped working in last two months. And your Support is like from Mars.
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Hitesh Patel
(@Hitesh_pain_doc) reported
@ACTFibernet 117113371309 internet is not working for last three days. When complaint they are telling me it will start in one hour .
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Abhishek Mishra
(@abhisgautam) reported
@ACTFibernet You people have not resolved my issue and it's been 4 months.
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sudhagar
(@sudhagar) reported
I'm baffled by the no refund policy for early service cancellation. I understand it's in T&C's but looks like ACT processes and systems are ancient and needs an upgrade big time. #badCustomerExperience @ACTFibernet