ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 3 outage signals in the last 24 hours around Hyderabad, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 1, 1:12 AM GMT+5:30.
- Internet (65%)
- Wi-fi (15%)
- Total Blackout (12%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500048 , 500055 , 500004 , 500001 , 500034 , 500035 and 500003 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Phone | 11 hours ago |
|
Hyderabad
|
Internet | 11 hours ago |
|
Hyderabad
|
24 hours ago | |
|
Hyderabad
|
Wi-fi | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet Ok , please provide immediate resolution and please restore the service now .
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Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
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PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
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Dimple suman (@Dimplesuman3) reported from Rājendranagar, Telangana@ACTFibernet See no response again , and its end of the day i would like you guys to understand that you are the worst service providers i have ever seen i am going to disconnect with @ACTFibernet forever and i will encourage people not to use it. Please be ready for next legal course of act
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foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@KMAHESHMahesh1 @ACTFibernet waste network
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Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Worst internet service provider
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Sibasish Ganguly (@limitless_sibu) reported from Makta, TelanganaThe service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer
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Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana@ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...
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sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, TelanganaI need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Okay I’m waiting for your call and proper resolution
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaI have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pranesh G (@pranesh_ganesan) reported@ACTFibernet Registered Mobile No : 8015115434 I was asked to close the previous ticket without even resolving the issue and asked me yo create the new ticket and no fix for my issue till now
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thiru_09 (@ThiruppathiP18) reported@ACTFibernet There has been no internet connection at my location since April 29 afternoon 3 pm , and there is still no update on my complaint. Ticket ID: SR10280011060504 Location: Happy Valley Layout, Banashankari, Bangalore This is affecting work and daily activities.
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Santhosh (@Santhosh1247) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD Tech visited and confirmed that there is no feasibility for connection at my location.. I'm still wondering how can you take the connection payment without any location pre checks of feasibility?? Please cancel the request and process the refund.
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Rasmi dash (@Rasmirdash) reported@ACTFibernet @shrutivish38360 u dm them but they would do nothing, absolutely nothing. my complaint is pending for weeks now. Never opt for @ACTFibernet
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet ************* @ACTFibernet can I expect resolution as soon as possible? No response from the local representative. Now it is intolerable. We can tolerate it if it is a matter of someday. Now the issue is regular.
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Santhosh (@Santhosh1247) reported@ACTFibernet Also @ACTFibernet, Please educate your sales team to answer to the customer calls and provide the correct information. It's not just taking the payment from customers and making them fools by giving wrong information. They should have some responsibility towards customers.
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Dhruv Singh (@dhruv_droid) reportedHey @ACTFibernet, I’m stuck in a loop. I have an ongoing request (SR10279914201344) that’s stalled, so I raised a disconnection request (SR10279952569784) out of frustration. Still no resolution on either! Plenty of calls/texts from you, but zero action. Fix this.
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Viyydu (@viyydu) reported@ACTFibernet will you stop fooling customers? The internet is not working since past 2 months at Perungudi Chennai and your engineer Mr Venkatesh only wastes time and now he is not responding at all @jagograhakjago how can I raise a complain of cheating and forgery against these
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akshath.k.r (@akshathkr) reported@ACTFibernet What the hell again and again? So much internet issues. Not even a single month you have provided good services... Everything issues only from your service provider. I have paid bills on time and still have to go through so much crap from you. Stupid Shame on you.
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sathishraj (@sathishraj259) reportedDisappointed with @ACTFibernet. It’s been 4 days since my ticket (SR10379971827534) was raised with no fix in sight. Reliable connectivity is essential—please update me on the status worst customer service @ACTFibernet