ACT Outage in Hyderabad, Hyderābād, Telangana

@ACTFibernet No internet since yesterday, plz resolve the issue at the earliest Your ticket SR10163956397964 is tentatively expected to be resolved by 1/21 (MM/DD) between 13:00 to 16:00. Team ACT @DoT_India #workingfromhome

@ACTFibernet Our work is hampering due to your frequent network issues.

@JioCare Better u plp shut down Ur jio fiber service, If you're not capable of giving correct service to the customer.? CHk ur inbox for more information,. I have posted a ticket number! #Fake #jio #promise @ACTFibernet Take the advantage of this sought of issues .

@JioCare @reliancejio Can you please call me and clear My internet issue, i hav posted my number in the DM, We are facing the issue from past 6 months. If you're are able to clear my issue We will be joining in @ACTFibernet

@ACTFibernet You guys are worst of the humans. Just now someone called me from ACT technical team and he was down right RUDE. Worst of customer experience from ACT. You guys ROT.

@bada_paww @ACTFibernet So true... Their service is pathetic. Frequent disconnections. My net is not working since last 12 hours. When I call their customer care, they get away with some flimsy reason with no solution. Imagine the work getting hampered during WFH in pandemic.

@ACTFibernet @ACTFibernetHYD please check the list of complaints in one month SR10163787669164 SR10163735101294 New one is opened today morning for same issue SR10163871842724 Can this will be resolved in 2022 atleast ??

@Balamalladi13 @ACTFibernet what about the revert from ur end. Be responsible for your company's faults. How many times does act wants us to call or wait. It's almost more than two months for which we are struggling. Very bad

Mr. Bala @Balamalladi13 @ACTFibernet if I don't get this issue resolved in next 24 hour I will take this concern to consumer forum. Expecting immediate action

@ACTFibernet @Balamalladi13 what a pathetic service to a 7-8 yrs old customer. Who just want the refund and everyday follow up with your team. I had two ac out of which 1 is closed act team has taken router. They said you will get refund in 7 business days.

@ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue

@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.

@JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare

@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice

@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop

@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447

@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻

@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?

@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???

@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!

@ACTFibernet my internet is not working for the last few days and resolution not provided. Kids classes are affected. Please provide an useful app where there's an escalation mechanism available

@ACTFibernet I am connected to wifi but it shows no internet connection since yesterday morning. Till now it's the same. Why am I even paying and renewed my services last week if you can't give a proper service. Iam using ACT Storm. Fix it asap.

@ACTFibernetHYD @ACTFibernet improve your service levels and strict to your promises.

@ACTFibernet paying amount after 4 day's i got new net connection,not even 1 day completed using the net,again net connection is no network at all,i think tou guy's have taken a pledged to make a trouble to consumer,i just fedup with complaining again n again,just refund my money

@ACTFibernet This is how you are addressing the issue. We unable to work due to this type of service ACT provide. Really very bad service ACT has provided.

How come you are so consistent @ACTFibernet ? Consistent in poor service. Raised 5+ tickets for internet issues within a month and you guys are saying same cable issues. You are poorest at its best. #ActFiber #WorstService

@ACTFibernet @ACTFibernet ACT Acc No: 101010982268 Dear Worst Service Provider, Don't you feel ashamed by providing such bad service. In a span of 30days your service got effected 3 times (Dec 20th,Jan 14th & Jan 21st). Remove the boxes from my apartment.

@ACTFibernet whats wrong with your internet guys, can't even stream amazon prime properly, zoom calls show your internet is unstable and whatsapp calls have staggered voice. This is the 7th time I am writing to you guys in 4 months for some or the other issue.

@ACTFibernet @ACTFibernetHYD poor service delay in response no commitment waste of time as I lodge a complaint before 12pm till night it can resolve but just now I called to customer care he is saying tomorrow evening it will be done why so late response why ur technical busy

@ACTFibernet SR10263940868824 issue not resolved from 5 days