ACT Outage Report in Hyderabad, Hyderābād, Telangana

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

City	Problem Type	Report Time
Hyderabad	Total Blackout	6 hours ago
Hyderabad	Internet	3 days ago
Hyderabad	Internet	3 days ago
Hyderabad	Internet	3 days ago
Hyderabad	Internet	5 days ago
Hyderabad	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

• 
  Vignesh Reddy Angadi (@vrangad04) reported 32 seconds ago from Rājendranagar, Telangana

  @ACTFibernet The tech Made a visit to the site with no briefing of the issue. Still cannot figure out ACT rectification.

• 
  Tuhendu Das (@mail2tonnie) reported 6 minutes ago from Rājendranagar, Telangana

  @ritanmoy @ACTFibernet I’m using @ACTFibernet service is so far good! Only once 3 days fiberCut.

• 
  Ganeshkumarmudiraj (@Ganeshkumarmud2) reported 8 minutes ago from Rājendranagar, Telangana

  @agnisha12 @ACTFibernet Yes . worst network @ACTFibernet

• 
  @The_Walker (@DiwakarKandadi) reported 14 minutes ago from Rājendranagar, Telangana

  @ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet

• 
  sanjay bajaj (@iiirdi) reported 22 minutes ago from Rājendranagar, Telangana

  @ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome

• 
  @The_Walker (@DiwakarKandadi) reported 31 minutes ago from Rājendranagar, Telangana

  Dear @ACTFibernet I have raised a request for shifting my internet connection and no propose response, even tried calling customer care but no proper response. Need help to make this quick ASAP as it is impacting my work from home @actfiber

• 
  Vignesh Reddy Angadi (@vrangad04) reported 32 minutes ago from Rājendranagar, Telangana

  @ACTFibernet A Resolution from the ACT Fibernet Hyderabad Team. The Tech was able to resolve the issue. KUDOS after a struggle of 2 weeks. Broadband Internet is restored. Thank you.

• 
  SrikanthInks (@srikanthinks) reported 36 minutes ago from Rājendranagar, Telangana

  @ACTFibernet The issue is resolved yesterdays night. A inch closure to my resignation. Thank god it didn't happen.

• 
  swathi kanuganti (@swathikanuganti) reported 36 minutes ago from Hyderabad, Telangana

  Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet

• 
  starseed.369 (@Michael_Viplav1) reported 36 minutes ago from Rājendranagar, Telangana

  @ACTFibernet disappointed coz of your poor service

• 
  SrikanthInks (@srikanthinks) reported 36 minutes ago from Rājendranagar, Telangana

  @ACTFibernet Internet is down and I called your Customer service team. They are saying that I have to wait for 24 hrs for fixing the issue which is not acceptable at this moment. I have to attend client calls and if I wont attend the calls I have to resign the job.

• 
  Pawan Chitta (@pawanchitta) reported 40 minutes ago from Rājendranagar, Telangana

  @dostbhaiya @rajupp Working fine, till now no issues looking for wifi6 to be implemented by ISP @ACTFibernet

• 
  sanjay bajaj (@iiirdi) reported 40 minutes ago from Rājendranagar, Telangana

  @ACTFibernet whenever you can please discontinue my services let me go back to @airtelindia eho will atleast listen to the issue unlike your IVR #poorcustomerservice #ACTFibernet

• 
  starseed.369 (@Michael_Viplav1) reported 44 minutes ago from Rājendranagar, Telangana

  @ACTFibernet i applied for a new connection poor service of your team. No response at all.

• 
  Siraj (@Mohamme30066919) reported 45 minutes ago from Rājendranagar, Telangana

  @ACTFibernet I would like to shift my router from first floor to second floor, kindly help me with this ASAP. @8142101724 Account No 101004479602

• 
  Mustafa Khan (@MustafaMKhan) reported 51 minutes ago from Rājendranagar, Telangana

  @ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet

• 
  kashish agarwal (@Kashish421252) reported 52 minutes ago from Hyderabad, Telangana

  @ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent

• 
  Srinivas Kshirsagar (@srinivasksh_) reported 53 minutes ago from Annāram, Telangana

  @harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.

• 
  Anil bhatt (@BhattAnil25) reported 53 minutes ago from Rājendranagar, Telangana

  @ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.

• 
  Srinivas Kshirsagar (@srinivasksh_) reported 60 minutes ago from Annāram, Telangana

  @harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  krishna (@krishna_93_k) reported 20 seconds ago

  @ACTFibernet I have disconnected both my accounts. Customer care is saying that for one account refund has been issued but i am unable to track it. For other account they haven't given refund yet. Its been more than 15days since i disconnected accounts

• 
  Yashwanth (@TheYashwanthh) reported 1 minute ago

  @ACTFibernet Internet down from yesterday. Resolve the issue

• 
  Sainiroop Reddy (@sainiroop) reported 3 minutes ago

  @ACTFibernet worst customer service experience. I have been waiting for 2 days for my connection issue to get resolved. No updates from ACT and it says we are still working (From a chatbot) This has impacted my daily work. #actbroadband #actfibernet #actchennai

• 
  Shiva Krishna Veera (@Shiva_Veeramas) reported 5 minutes ago

  @ACTFibernet It's really waste of my money and energy on your service. It is becoming pathetic day by day. We will definitely move if I get an alternative, waste of complaining these many times

• 
  Faisal Malik (@Faisal_1505_) reported 9 minutes ago

  your team is incompetent and incapable of a permanent resolution fed up with #actfiber. It's better for you to resolve the issue than to lose an entire area. #CRPF @CRPF_sector @ACTFibernet

• 
  Anand Hosamani (@AnandHosamani15) reported 10 minutes ago

  @ACTFibernet worst experience in facing with act people I raised 3months bill from November 2020 to January 2021. Every day I'm following up with Adithya he is done with my connection but did not responding any calls and updates

• 
  Shams Qamar (@TheShamsQ) reported 13 minutes ago

  @ACTFibernet Bad support. getting wrong billing after reconnection. ACT promised if I reactivate I will get Rs 100 waived off for 6 months, but bill came without waive off. Complaint to Support, now app showing to pay bill for Nov 2020. Pathetic rude support team. Plz DM me

• 
  Vivjs (@Vivjs3) reported 17 minutes ago

  I need a technician to visit and fix my issue I am done with you customer service guys who does not know who to talk to a customer. @ACTFibernet

• 
  Manikandan (@Manikan44036417) reported 18 minutes ago

  @ACTFibernet you are the no1 brand band provider in Chennai , but the customer service is not that much good . we have raised 2 complaints for the past 2 days with out resolving, tickets are closed automatically. Need your attention immediately its completely blocking the work

• 
  Anila kokapeta (@AKokapeta) reported 19 minutes ago

  @ACTFibernet absolutely worst service ever. I am a grade 8 student and My parents are teachers. I have to regularly attend online classes and my parents have to regularly take online classes.But since Monday my wifi router 2nd light is going off and customer care service is ****.