ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500032, 500081, 500009, 500089, 500004, 500002 and 500090.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Total Blackout | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my name is spelt incorrectly in your system & I need the bill as proof for some work. Informed one of your executives over call but no correction has been done. How come despite providing PAN/Aadhar the spelling isn’t entered correctly? Please help.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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Lohith Krishna
(@lohithkorp) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Saptarshi Prakash
(@saptarshipr) reported
@theadityadas @ACTFibernet It's down for whole of Bangalore
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M Shiva Prasad Reddy
(@MShivaPrasadRe6) reported
@ACTFibernet my internet connection is not working, your helpline no's are totally busy and also app doesn't work so that I can raise a complaint. This is not the way a big internet service provider company should work. Where do I go to raise a complaint.
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Praful Desai
(@_prafuldesai) reported
@ACTFibernet Internet is down, your app is not working, both customer care numbers are not working.. how am I supposed to raise a ticket? & why the hell are you still in business?
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Dunno
(@Dunno24700202) reported
@cch_harshakumar @ACTFibernet Even the app isn't opening and the customer care number 9121212121 is shut down. 🙄
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Ajit Pradhan❄️
(@ajit2548) reported
@ACTFibernet internet not working, app is not opening and customer support number is not reachable. Have you closed your company??
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Jagadish
(@sjagadish) reported
@ACTFibernet Internet not working. Unable to get through via phone. WhatsApp support is unhelpful.
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Sabareesh Madhav
(@sabareesh25) reported
@ACTFibernet Hi. My internet connection is not working and I'm unable to raise a ticket on the app as the app is also not opening. ID: 102015504602
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taza
(@thachu91) reported
@ACTFibernet internet is down since half hour. Customer care does not work also !
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Rahul Mahabaleshawar
(@Rahultnas) reported
@ACTFibernet 102623475739 internet is not work. Unable to raise a support ticket through the app. Please help
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Sai Lalith
(@SaiSailalithk) reported
@ACTFibernet Internet is not working and the worst case is either their Customer care or App or Whatsapp to raise concern is also not accessible. FRUSTRATING:(