ACT Outage in Hyderabad, Hyderābād, Telangana

@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!

@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.

@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider

Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?

Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .

@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription

@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service

@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993

@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!

@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs

@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR

To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

@airtelindia @OnSpectra need a plan for your WiFi services. Make sure you do not lose a loyal customer like me. Like @ACTFibernet did.

@ACTFibernet when u need payment u reach out to us first. When we need help nobody cares. It's time to shift to a new WiFi provider. After being a loyal customer this is how I get paid. My wife lost 2 days of leave because of Ur outage and I had to go to office to work?

Act Internet down in Whitefield Bangalore for almost 8hours now. There hasn't been any uodate from Act....Working from home...hugely impacted by the service unavailability...@ACTFibernet

@ACTFibernet : My internet went down in the middle of an office meeting an hour ago. Can someone look into this urgently? A/c.no: 101373293092

@gcmouli @ACTFibernet Well, at least it keeps the costs down...

@ACTFibernet Quora is not working on my computer since 9th June 2020. Reddit just started working on 10th June 2020. I can access the app and web versions on my phone with @airtelindia and @ACTFibernet. Fix this soon!

@SaiSriMourya @ACTFibernet Same problem. Currently, Reddit is working. Quora doesn't. Why. What's funny? My phone can access them using my wifi but not my computer! @ACTFibernet you need to fix it.

@ACTFibernet Pls will you respond. Or we get a new internet connection. Pathetic service. What if we do and not pay the bills on time. @ACTFibernet it's not worth continuing the service if this keeps happening

@ACTFibernet has gone defunct , closed the ticket without rectifying the issue, no internet since two days , numbers not reachable, time to switch to @JioCare

@ACTFibernet just yesterday I was given assurance of best service and the broadband is down again. Pathetic broadband service