ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500009, 500068, 500048, 500034, 500056, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
-
gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
-
sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sistla Sailesh
(@sistlasailesh) reported
@ACTFibernet It was restored an hour back and again it stopped working, can't you guys find a permanent solution. If you think you can't fix, try outsourcing for a better company or return back my money I will go for another provider.
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Anand
(@anandvamsi) reported
@ACTFibernet you charge penalties for delayed payments but there's no accountability for loss of service.
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Ramesh Boddepalli
(@rameshb63) reported
@ACTFibernet Hi Team, Raised an SR :SR10163268351894 for internet not working, expected resolution time is 16/10/2021 02:00 PM.But not yet resolved and no one is taking ownership to resolve the issue.This is the second time we are facing this issue within a span of one week.
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Rajesh Arasu
(@RajeshArasu1) reported
@ACTFibernet Oct2 - my bill was paid by HSBC bill pay service. Oct12-I sent an email & raised a ticket noting that my payment is not reflected.Everyday someone closes, without resolving the issue. Now I receive a call threatening that service will be disconnected. Unprofessional, poor service
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syed shujath
(@syed1shujath) reported
@ACTFibernet your customer support peope disconnecting the calls on the customers face. Are you guys not ashmes for running this business?
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dolbo765
(@chelamalasetty2) reported
@ACTFibernet Internet is not working. Service no: SR10163270009574. Expecting a prompt service instead of letting us wait for 24hrs or more. Internet issues are happening every fortnight.Please do the needful as soon as possible.
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Sistla Sailesh
(@sistlasailesh) reported
@ACTFibernet I am getting repetitive issues with broadband connection every fortnight and I have to loose at least 6hrs for this evertime and your reps are not capable enough to resolve the issues nor show a permanent resolution. 1/2
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MoMo
(@are_bhai_bhai) reported
Wtf is your service there is no internet again every 3 days i should complaint or what? @ACTFibernet last weekend the same thing happened and you guys solved after 3 days and now you guys are repeating the same this is just pathetic.
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Dhiraj Shettigar
(@ShettigarDhiraj) reported
@ACTFibernet I am an existing customer but connection has been disconnected
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Radhika sharma✨
(@Radzsharma123) reported
Pathetic service by @ACTFibernet I reside in hyderabad and have student at home who is supposed to study from home , n parents also have to work frm home it's been 5 days since we raised the complaint no technician has come neither the net