ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048, 500034 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (18%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet Please help me
-
H͟a͟r͟i͟ ͟B͟ ͟Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD been trying to get my connection transferred to a new address, nearby building. It got failed, ticket ID is SR10147770302904. It’s urgent and I need help with it.
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
-
Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
-
Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
-
ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
-
varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
-
shareef nandyala
(@nandyalashareef) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet how to reach out you guys for registering a complaint on internet issue when your customer care number, app is not working ?
-
Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
-
Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
-
Raghu.M
(@RaghuM83849843) reported
from
Annāram, Telangana
@ACTFibernet you people cant even close a simple ticket within 7 days, worst internet service provider i ever seen you people close the tickets in your own ways no one will reach us before closing the ticket. If you can't resolve my issue than refund i can go for another network
-
Prem Piyush Goyal
(@prempiyush) reported
from
Hyderabad, Telangana
People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.
-
Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
-
Puja Deb
(@Magdalene_1012) reported
from
Rājendranagar, Telangana
@ACTFibernet we wanted to shift our current act connection to a new location which is about 5 kms. We agreed to take a new connection as well, we are on call with the customer care number from 8:30 AM.
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
-
Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
-
Ganesh vip 309
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet I am unable to access the internet? Wht would be problem?
-
saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
-
Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet major issue in Hyderabad region??? Most ppl complaining sudden loss of connectivity at 6.45pm, date:29oct2020
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
mad
(@madhairsilence) reported
@ACTFibernet internet down for like an hour. No communication. Now have to sit like an idiot until it mysteriously starts working. What kind of service are you guys providing
-
Avishek Das
(@gennext007) reported
@ACTFibernet @ACTFibernetHYD Pls resolve SR10154220708022 ASAP. It's difficult in a WFH scenario without internet. Complaint raised yesterday
-
srobona choudhury
(@_srobona) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet please fix internet issues even at these odd hours. I live internet locality of Kalkaji, Delhi, not getting internet for the past 3 hours.
-
Amal Viagu
(@sebastinamal) reported
@ACTFibernet Such a bad service we never ever had.. They are making my ticket as closed.. Every time I call customer care they are saying they will raise new request. These are the SR numbers SR10353507969370 SR10353596680485 SR10354018896884
-
akaash
(@me_akaash) reported
@ACTFibernet From now, I shall count no of twits sent to u for solving a small issue since 1st March 2021. Let c whn u bother to solve it. This is 6th twit since 1 March'21. Change to be done:Package/Billing start date to be from 1st March'21 to 28 Feb'22. A/c No: 101530127669
-
Anubhav Tripathi
(@D_real_Anubhav) reported
@ACTFibernet Dear Team after being your esteemed customer from last 9 months, I finally decided to discontinue your services. I have called to your office many times to refund my security deposit but no answer, at last I choose social media for help. Pls support 🙏
-
Amal Viagu
(@sebastinamal) reported
@ACTFibernet this how your service will be No one contacted me regarding this issue, but they are making my ticket as closed.. Every time I call customer care they are saying they will raise new request. These are the SR numbers SR10353507969370 SR10353596680485 SR10354018896884
-
Mohammed Kashif Khan
(@kashifkhan_mohd) reported
@ACTFibernet With reference to my account number # 101003575947, (Hyderabad city) reason for writing an Complaint is from 2 days there is no connectivity. I hereby request to arrange an immediate support to restore back the Net connectivity. Appreciate your prompt support.
-
Amal Viagu
(@sebastinamal) reported
@mohandas86 @ACTFibernet Bad service @ACTFibernet they are making my ticket as closed.. Every time I call customer care they are saying they will raise new request. These are the SR numbers SR10353507969370 SR10353596680485 SR10354018896884
-
Gaurav Sharma
(@gaurav_61) reported
@ACTFibernet on top of it every time I want to register a concern on the app, it finally doesn’t allow me to . Takes me to a comment section which seems disabled. So am left with no other option but to call a stupid IVR .