ACT Outage Report in Hyderabad, Hyderābād, Telangana
Why is my ACT service not working?
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The latest reports from users having issues in Hyderabad come from postal codes 500048 , 500004 , 500056 , 500062 , 500055 , 500035 , 500001 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 17 hours ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Total Blackout | 5 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Internet | 8 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Nilesh Mahajani (@Hyd_Nawab) reported from Hyderabad, TelanganaTo open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Kyatham Bhallana (@KBhallana) reported from Rājendranagar, Telangana@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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nikhil goyal (@goyalnikhil1) reported from Rājendranagar, TelanganaYour ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Dinesh Varanasi (@dinesh_pandu12) reported from Annāram, Telangana@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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Shivanand gujjari (@nandshiva4) reported from Hyderabad, Telangana@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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arif khan (@4uArif) reported from Hyderabad, Telangana@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Bharath Bhushan 🌟🌟🌟 (@DigitalBharath) reported from Hyderabad, Telangana@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Ragu (@iamraguram) reported from Hyderabad, Telangana@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Ravi Kongara (@ravikkongara) reported from Rājendranagar, Telangana@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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Fayaq Hussaini (@ifayaq) reported from Hyderabad, Telangana@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Rahul Kundu (@RahulKundu5) reported from Rājendranagar, Telangana@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Atul Sareen (@sareengram) reported from Rājendranagar, Telangana@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶ (@its_mitz) reported from Hyderabad, Telangana@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Ragu (@iamraguram) reported from Hyderabad, Telangana@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Wajeehuddin Ali (@RulerZzrule_aLi) reported from Hyderabad, Telangana@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Johan Clive Ramos (@johanclive5) reported from Rājendranagar, Telangana@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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Mohammed Imran (@ItsMI_Official) reported from Rājendranagar, Telangana@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Annāram, Telangana@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Bangia (@RBDEL24) reported@JioCare Got my Jio Fiber installation done. Sales and installation staff was very professional. Bye Bye ACT customer care. Unfortunately your service experience is not what it used to be earlier and @ACTFibernet has become a fraud company.
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Envoyshot Live (@envoyshot) reported@ACTFibernet Only false statements I am getting from your team. This is the service I m getting in delhi that on your site it is written maximum 48 hours service and now it is above 55 hours and till now only these wording I'm getting from you *ASAP we will contact you*.
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D.Lakshman (@davuluril) reported from Hyderabad, Telangana@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Manasa kommuriⓂ (@urstrulymanu23) reported@ACTFibernet STOP THIS ****...... U JUST KNOW HOW TO LOOT CUSTOMERS.... CHARGING ME FOR NOTHING 😠😠😠😠😠😠😠
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Pratalohit Anshuman (@PratalohitA) reported@ACTFibernet Can i get an update? When are you going to solve my issue?
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Aditya Sharma (@AdityaS95312487) reported@ACTFibernet No, nobody is here to resolve the issue, this is bullshit, it's been 2 days now.
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karna (@Deepak_Ranjan36) reported@ACTFibernet @balamalladi what you guys are thinking I am fool. Please resolve my issue ASAP.
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Srihari (@sri_1305) reported@ACTFibernet Hi @ACTFibernet the internet problem mentioned is not solved yet. Its been more than 2 days. Please solve this issue as this is troubling us a lot.
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Yesasvi (@Yesasvi1) reported@ACTFibernet Hi team I have raised a complaint today morning and it is 10hours and no action yet been taken ,confirmed it via call with customer care.I need the issue to be fixed ASAP
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Nagesh Gowda V (@nageshgv3) reported@ACTFibernet Raised issue in morning still this is not fixed pathetic service .Request CONSENT for our field engineer to visit your premise, in case needed, to resolve SR10255033226372. Our engineer will follow all safety protocols and maintain social distancing.