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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 12, 4:57 PM GMT+5:30.
  • 69% Internet (69%)
  • 15% Total Blackout (15%)
  • 15% Wi-fi (15%)

The latest reports from users having issues in Hyderabad come from postal codes 500004 , 500035 , 500055 , 500048 , 500056 , 500062 , 500001 and 500061 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 1 day ago
Hyderabad Internet 4 days ago
Hyderabad Total Blackout 6 days ago
Hyderabad Wi-fi 7 days ago
Hyderabad Internet 8 days ago
Hyderabad Total Blackout 11 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • Mohamme87870459
    Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, Telangana

    Hi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet

  • santoshkumarns7
    Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana

    @ACTFibernet please cancel my connection with immediate effect

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    Since 20th of last month i have complained and faced internet connectivity issue for more than 5 times, due to which there was no internet for approx more than 8 days altogether, i would like to know how will you compensate this? @ACTFibernet @ACTFibernetHYD y so much issues ?

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • sudhir8000
    Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana

    @ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

  • Roopesh0609
    Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana

    @ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Years will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

  • kvsadu
    K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana

    @ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet #disappointed with your service for not providing Internet from past 5 days

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • PRAVEEN12642199
    PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana

    @ACTFibernet I don't think issue resolved and no one didn't called me in this.

  • somanisumeet
    Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ankit_sahoo397
    Ankit (@ankit_sahoo397) reported

    @ACTFibernet Absolutely pathetic service! Paid ₹1749 for a new connection 4 days ago. Feasibility done, but zero progress. Tech says "not my job," sales rep ghosts my calls, & customer care feeds me daily lies. Is this how you treat new customers? Fix this NOW! Acc: 101796641414

  • srkriz26
    SRKriz (@srkriz26) reported

    @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

  • Borington214993
    WalterWhy (@Borington214993) reported

    @ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

  • AravindDevanat1
    Ar Dev (@AravindDevanat1) reported

    @ACTFibernet @jagograhakjago @ACT_Issues No internet connection for more than 20 hrs and no resolution yet. Such a pathetic service. Give me proper timeline for resolving the issue. Ticket no :  SR10379716448026

  • rahuulpanda
    Rahuul Panda (@rahuulpanda) reported

    @ACTFibernet Is it a joke for ACT Fibernet team? The issue has still not been resolved, no one visited the premises, and now I see the ticket is closed as well marking it as resolved. #actfibernet #actfibernetcustomer

  • rahuulpanda
    Rahuul Panda (@rahuulpanda) reported

    @ACTFibernet Hi Team, could you let me know who confirmed that the speed issues are fully resolved? Neither has anyone visited the premises yet and neither any technician has resolved the issue.

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet @TRAI @DoT_India No response from act fibre net. Very poor service

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).