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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 25, 3:35 PM GMT+5:30.
  • 52% Internet (52%)
  • 22% Wi-fi (22%)
  • 13% Total Blackout (13%)
  • 4% E-mail (4%)
  • 4% TV (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500035 , 500002 , 500048 , 500003 , 500055 , 500068 and 500001 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 3 hours ago
Hyderabad Wi-fi 7 hours ago
Hyderabad Internet 5 days ago
Hyderabad Internet 6 days ago
Hyderabad TV 6 days ago
Hyderabad Internet 7 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!

  • valli_5
    Pagglait (@valli_5) reported from Rājendranagar, Telangana

    (2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad

  • saradagakasepu
    Raviteja Sunkari (@saradagakasepu) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net

  • ab_mujeeb_
    Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana

    @ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @MarketScientist @ACTFibernet @ACTFibernetHYD if you're in #StockMarketindia then don't trust ACT Fibernet they're worst when it comes to guaranteed service and non responsive too 24 hours losing business #Hyderabad #customerservice

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Years will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet

  • PRAVEEN12642199
    PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana

    @ACTFibernet I don't think issue resolved and no one didn't called me in this.

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network.....

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

  • sivaraj283
    siva raj (@sivaraj283) reported from Rājendranagar, Telangana

    @ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService

  • santoshkumarns7
    Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana

    Pathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Worst internet service provider

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • leosamit
    Amit (@leosamit) reported

    Hey @ACTFibernet your service is pathetic. Your technicians are damn arrogant. The tickets we raise don't get resolved even after 12 hours. Seriously thinking of changing

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice

  • URanasaria
    Utsav Ranasaria (@URanasaria) reported

    @ACTFibernet Pathetic Service Response. Raised ticket on May 21, issue to be solved May 22. Automatic change of resolution to May 23 & now to May 24. Service Engineer doesn't pick the phone as usual. Disgusting service levels. Planning to throw my router out & disconnect service.

  • HarmanjitGill5
    Harmanjit Gill (@HarmanjitGill5) reported

    @ACTFibernet Your service is extremely pathetic. Your call backs always get disconnected. I’ve been facing a connectivity issue for almost a month now and your “technicians” and “experts” are clueless about the issue. Please help. Or else please cancel the connection and refund.

  • JayanthKarri111
    Jayanth K (@JayanthKarri111) reported

    Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet Still no response nor any call received from technician. Do you have any intention of resolving my issue or should i terminate my connection and shift to a different ISP?

  • vnnk_x
    Vivank 🇮🇳 (@vnnk_x) reported

    @ACTFibernet No more template bot replies @ACTFibernet @ACTFibernetHyd. Formal NCH Govt Docket Number 9374295 has already been generated against this ticket. My connection is dead for over 48 hours. I don't want automated updates on the app, I want a senior supervisor on the ground to fix

  • TusharKantSaho3
    Tushar Sahoo (@TusharKantSaho3) reported

    @ACTFibernet services broken more than 36 hours. No response from ACT team ACT Fibernet Ticket no: SR10280397615714. More than 25 users

  • imtiazabdulham1
    imtiaz Immy (@imtiazabdulham1) reported

    @ACTFibernet - I raised complaint SR10180315960388 on 16 May, but even after 5 days the issue is still not resolved.

  • chintanpuggalok
    Chintan Puggalok (@chintanpuggalok) reported

    hey @airtelindia 1. your service goes down wo any prior info 2. your engineer does not come on the allocated slot and misbehaves when called please improve your service or i will have to go with @ACTFibernet