ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500009, 500048, 500055, 500003, 500035, 500068 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad and Jubilee Hills.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Lalit Majarkhede
(@Lalitmajarkhed3) reported
from
Rājendranagar, Telangana
@ACTFibernet why actfibernet take payment before verified network connection available or not . I paid 3k for new connection today technician come for connection he said this area no network box available so wait 7 to 8 day .. Whats joke .
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Megha
(@MeghaviSpalon) reported
from
Hyderabad, Telangana
@ACTFibernet y are u making a customer suffer? Rs 4595.52 debited from a/c **7821 on 02-04-21 to VPA billdeskpg.acttv@icici(UPI Ref No 109216009896). Its 2nd time I have paid for 6 months plan, shared transaction ID your team is not able to reconcile & my Internet is disconnected
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rohitg.eth 🇺🇦
(@rohitistaken) reported
Just popped in to say... **** you @ACTFibernet
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Sriram Sagar
(@SriramSagar18) reported
@ACTFibernet Are you guys intentionally cutting cables. If my issue not resolved by next 2 hours, I will tag ur CEO bala malladi and other higher mangeemnet.. Beware of consequences.
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Gautam
(@singhigautam1) reported
@ACTFibernet this is for account number 102640147920. The internet has stopped working again. No resolution from your team. Please address at the earliest. Pathetic service!!!
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Rabbani Mahammad
(@RabbaniMahamma1) reported
@ACTFibernet First time I'm experiencing this customer executives lifting the call and putting aside without giving any response .. I'm able to listen all the voices from their end which discussing..Called 10-15 times but no response getting
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Mohanraj
(@Mohan_1604) reported
@ACTFibernet Dear Team, I have placed for permanent disconnection of my service for Account 102486797659 via SR 10264150973709 16th Feb 2022. But still I'm getting charged. I'm abroad and cannot contact customer care again and again.
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Sravan Kumar Puvvala
(@sravan_puvvala) reported
@JioCare @JioCare what an amazing service. You’ve failed to care about customers. You better remove“care” from #JioCare. It’s been 13hrs I didn’t get any call from your team. @ACTFibernet do you have quick service?
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Satish
(@Satish32059558) reported
@ACTFibernet No one contacted as of now and no response from customer care. Is someone working on it really??? @ACTFibernet @ACTFibernetHYD
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Sundararajan 🇮🇳
(@TSundararajan) reported
@ACTFibernet @BhagirathiCV Nevertheless the service levels and the interaction with customers are deteriorating. Many a times there is no action, or with the support..
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ramanujam
(@RamanujamMc) reported
@ACTFibernet Please ensure you have people who are skilled for the job. Not just pulling the cables all over the places. Worst part is you dont have escalation team as well. Any ways I cannot work form home with such connect nor i have any more confidence.
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deepak
(@deepak_rokz) reported
@ACTFibernet But I wish to see you guys in CONSUMER court legally, I'm not the only victim, you guys have been cheating many other customers. Do you have escalation chart? all you have is rubbish customer care service with goons..