ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 4, 6:43 AM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500009 , 500003 , 500048 , 500004 , 500001 , 500034 and 500035 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 1 hour ago |
|
Hyderabad
|
Total Blackout | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Phone | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
4 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Vamsi Krishna Jadala (@jadalavamsi) reported from Rājendranagar, TelanganaDear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet #disappointed with your service for not providing Internet from past 5 days
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet My ACT connection is on name of miryala raju Registered phone is 9032232002 , 9399990680.... Bustards rascals is ACT providing service for free r for money since 2days iam not getting internet....Bustards no one responding
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Okay I’m waiting for your call and proper resolution
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@ACTFibernet @bssaary waste network
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Imran Ahmed (@way_2_Imran) reported from Rājendranagar, TelanganaDear @ACTFibernet Internet service is very slow for several days in Hafeezpet Youth Colony, please note
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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mohammed ateeq (@ateeqsinwan) reported@ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem
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Sukumar (@sukumards) reported@ACTFibernet Hi ACT team, you are not refunding my money as you did not have the capability to do a relocation of my Internet service. I have been doing a follow up for about a month and no use. Any service ticket raised is closed without solution.
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Adithi (@adeatii) reported@ACTFibernet It’s already been 48 hours. I cannot continue like this and will have no option but to cancel my plan and switch to another internet provider due to poor customer service @ACTFibernet @FiberAct
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veerana gowda (@veeransg5) reported@ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.
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veerana gowda (@veeransg5) reported@ACTFibernet i intend to move out from your services, just giving a lot of excuses, not my job to find the solution for your infrastructure issues.
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Hyster (@hystercy) reported@ACTFibernet what’s going on in South blr? My Internet connection has been down over 45 hours and now ETR has been delayed again for 4th time to tmmr 9pm Service has been pathetic so far My Service request no SR10280021544724
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veerana gowda (@veeransg5) reported@ACTFibernet no resolution yet?
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Journey With Kites (@Journeywithkite) reported@ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?
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Ethish Kumar keerthi (@EShkeerthi) reportedHi @ACTFibernet, This is another complaint regarding SR10679997420664. There has been no resolution even after 3 days. I’m fed up, your team hasn’t even responded, which feels like pure disrespect to the customer.