ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 29, 1:21 AM GMT+5:30.
- Internet (50%)
- Wi-fi (23%)
- Total Blackout (15%)
- E-mail (4%)
- TV (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500001 , 500048 , 500035 , 500002 , 500055 , 500003 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at ACT
ACT is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 1 day ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Total Blackout | 4 days ago |
|
Hyderabad
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
-
Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana@ACTFibernet please cancel my connection with immediate effect
-
sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
-
Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana@ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, TelanganaI need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet
-
siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.
-
Srinivas (@srini_tweet) reported from Rājendranagar, Telangana@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
-
Vamsi Krishna Jadala (@jadalavamsi) reported from Rājendranagar, TelanganaDear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet
-
Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
-
-
Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
-
k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
-
ME@T (@MET86618359) reported from Hyderabad, Telangana@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
-
sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
-
Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
-
deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
-
Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback
-
Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
-
R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Okay I’m waiting for your call and proper resolution
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
SBajaj (@SBajaj06) reported@ACTFibernet Guess what? In next 2 days, the wifi is again down and ticket has been reopened SR11080445550744 Seriously @ACTFibernet is this your service? Wifi down count now rose to 3 this month! Extremely frustrating!
-
avijeet kumar (@avidno1) reported@ACTFibernet I am not sure, how are you working on the resolution. Can you update what is the issue and how are you fixing it? ETA?
-
Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.
-
Chandramohan (@Chandramoha4) reported@ACTFibernet Pathetic customer service, after raising ticket to shift existing connection, ETA is already crossed, i have not received even a single call from ACT support. Ticket : SR10280371530654 If this is not getting resolved by today, im discontinuing all my ACT connection
-
Ankush Kohli (@i_amanky) reported@ACTFibernet from yesterday internet is not working it’s been more than 24 hours, i have work from home job how will i manage ? If you can’t resolve issues. Pathetic not expected this from actfibernet @shivamg0902
-
S.Ahmad3099 (@ShahabuddinLko) reportedHi ACT. I am facing continuous internet connectivity issues for the last 4 days. Due to this, my office work is getting seriously hampered. Kindly resolve the issue on priority. If the problem is not addressed immediately, I may be forced to change the connection. @ACTFibernet
-
Suresh Maniraj (@agni_nakul) reported@ACTFibernet Team the issue got resolved now. Ac Id: 103725311570
-
1 Million+ (@audiwate) reported@ACTFibernet Patience? You are testing my patience.. this is 3rd time i am facing this issue in a span of 3-4 days.. I am a remote employee and my work requirement requires high speed uninterrupted Internet service.. You slow issue resolution has caused many escalations against me
-
Ashu (@ash_muls) reported@ACTFibernet your services are intermittently going down throughout the day, causing disruption in work.. Pls check
-
Kavish Jadon (@kavishjadon) reported@ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.