ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Wtf?. Till today your technician didn't came to solve my issue. How can u tell it's resolved. First check. My issue is to setup installation box from front side of wall to backside. Pathetic service u guys have very poor service. I vll disconnect after my plan vll get finish.
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anudeep kalimireddy
(@anudeepkalimire) reported
from
Hyderabad, Telangana
Now both my payments are stuck with two internet providers @reliancejio and @ACTFibernet. Thanks to this piece of **** jio technician. +916281849808 - Vicky or Vinay. I want this scumbag piece of **** to be scrutinized no matter what.
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my name is spelt incorrectly in your system & I need the bill as proof for some work. Informed one of your executives over call but no correction has been done. How come despite providing PAN/Aadhar the spelling isn’t entered correctly? Please help.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet What happened, still no one turned up. Disgusting... Even I have mailed to your CEO Bala malladi and sunder raj. No response. I never seen such type irresponsible persons in CEO position..
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again my network problem, what is this pathetic service. You are doing billing atleast 2-3days withy giving service to me. I really fed-up with your service from past 10months.... request to do permanent solution for my issue. SR10163225363694
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
No internet since 3 day paid in advance very poor service no call neither follow up done by @ACTFibernet
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet please check my below SR for plan and payment related issue. Ref No SR10163213036034. Help on this
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Kothari
(@Pradeep01068194) reported
@eswarallu325 @ACTFibernet Please confirm once it will resolved (time to resolve the issue) so accordingly I will plan to buy a net connection.
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ashit ranjan
(@ashit_ranjan) reported
@ACTFibernet One more thing, I used to like ACT service a lot, prior to my relocation I called and asked you guys to setup your equipment in my new apartment. But due to poor management you guys ignored it and became late. So other service provider has installed won this. Whose fault? Mine?
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Prince
(@PrinceSaurav007) reported
@ACTFibernet Again the internet stopped working..what service the technician did..
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kantipulidev
(@kantipulidev) reported
@ACTFibernet worst service even before getting the connection, people only follow up to get the payment done later no one responds, its been 4 days I made the booking no update on the connection, no right person to contact and customer care is one meant to disconnect the calls.
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Shruti Rathi Sarda
(@meamorajmarice) reported
@ACTFibernet - Still have not heard from anyone. Ticket number SR11057337181184. Please buck and stop lying. Have been promised callbacks in 24 hrs but it's been 7 days. WORST SERVICE
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Shaykh Hamdan
(@Hamdan1023) reported
@ACTFibernet Since Morning I do not have Internet access in Saidabad Madannapet Area. Raised a complaint with Ticket# SR10157639316712 no response... Pls don't spoil my weekend almost Saturday at the end.. pls resolve as soon as possible.
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Sruti singh
(@sruti_singh) reported
@ACTFibernet. I have disconnected this service and came back to my hometown on July 2020. Now i have received an email asking to return the router whichwas free. Post 1 yr they remember to ask for router. Absolutely amazing timing.
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Prince
(@PrinceSaurav007) reported
@ACTFibernet Everytym weeknd you guys always get issue and weekend off always gets wasted what is this happening..
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Livingston Samuel J
(@Livingstonsamu1) reported
@ACTFibernet Good that you replied to my tweet. But your customer support is still poor. My issue is still not rectified and haven't heard from your team for the past 3days
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Santhosh Babu V
(@Bobby_santhosh1) reported
@ACTFibernet I m following up, today they have closed my request thrice without solution. Please get escalation call to be connected to seniors or to connect concerned team when they don't have answers.