ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500034, 500062, 500035, 500058, 500048 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suhas
(@sabluru) reported
@ACTFibernet pathetic customer service. Your have not been able to resolve a billing issue since two months after I was assured it was fixed last month. Your executives resolve tickets giving mediocre reasons. Pathetic!
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Sushi pie
(@Bloodyduh) reported
@ACTFibernet @KRISHNA83138665 ACT Internet has been down the whole day! First the app wasn’t functioning properly to register a complaint. Finally when I somehow got to register a complaint they said in the afternoon that the issue will be sorted by 7pm. I waited. It still isn’t sorted😐 How to do WFH!??
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Pronoy Roy
(@Pronoy642) reported
@ACTFibernet There is a service issue in my connection and internet is not working since 4 dec. No Follow up or action has been taken yet. Account no-119612111289
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Sreekanth Dayanidhi
(@sreekanthrnsm) reported
@ACTFibernet - I have made repeated calls and msgs but no response from your team at all. I have shifted my house to another place in bangalore & it's been a week already. None of ur ground agents are responding. Very bad service. Pls send someone asap. My number in DM.
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Meghanath
(@Meghanath001) reported
@ACTFibernet @KRISHNA83138665 They will take money and never refund if service is not available in area. It nearly 1 month my refund is not credited.
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Meghana Joshi
(@meghanadj) reported
@ACTFibernet Is my problem getting solved anytime soon?
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अभिषेक जैन
(@aj2709) reported
@ACTFibernet Hi Team, I am trying to raise a request from ACT mobile as well as web browser to shift my connection. But not able to do so since yesterday. I am trying to reach out to customer support team as well, no luck till now.
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KARTHIKA RAJAVARMA
(@karthikavarma45) reported
@ACTFibernet And though we are having WFH colour work we are struggling like hell without internet.@ACTFibernet Would you guys can answer what is exactly happening here. Service Ticket Number :SR 10263626068556
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PUNEETH KUMAR M
(@puneethk1987) reported
@ACTFibernet Atleast educate your executives about what resolution to give for what issue the customer reports. Most the apartment people who have act is able to access the internet and me alone can’t I am not getting the login page to connect . And ur executive says cable cut
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Nawab Saab
(@NawabSa47935689) reported
@ACTFibernet a useless service provider in aaradhna layout. The engineers are irresponsible to fix the issue.