ACT Outage in Hyderabad, Hyderābād, Telangana

@ACTFibernet Password reset to be done. Pls help immediately

@ACTFibernet Shame. It's been nearly one month we asked for proper wiring on our society terrace and all ACT could do is pretend acting on issue. Apt to name ACT. No progress except site visit, no plan, no update, nothing.

Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.

@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.

@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.

@ACTFibernet Yes the service has been restored but only after 36 hours which is not good....I

How did you close this ticket without resolving the issue @ACTFibernet

Waiting for @ACTFibernet to restore my connection! SR1017700000722. Down for almost 24 hours now.

@Madan1242 @ACTFibernet Connection problem vacchinappudu alane anipisthundhi. 24 hours ani sollu response tho savadhobbuthaadu. But, remaining time 👍🏼

@ACTFibernet Why do I have to keep trying customer care number which is very difficulty to connect with your team. We have connectivity issue since 2days. It's is frustrating. A/c.101008784486

@pashapt @ACTFibernet No deffimation. I just want the service I paid for and to know if others are getting it.

@Andrew007Uk @ACTFibernet The exact same experience. And since I was the one who insisted we get this particular service, my parents keep giving me grief about it. 😣

@ACTFibernet No connectivity from 3 days and have been calling your customer care getting same response " Sorry for the inconvenience complaint will be closed 24 Hours" but no resolution

worst service @ACTFibernet @ACTFibernetHYD ..you guys just wait for Ambani to come and f*** you.. #frustratedwithACT #ACT

@ACTFibernet Your network is not working it always gives problem

Worst service ever from an ISP in Hyderabad. Relocation request put 3 weeks ago. Your employees redirecting calls to each other. @ACTFibernet @ACTFibernetHYD

@ACTFibernet , Hi I think you are the worst internet service provider where there is no customer support. My internet is down from last 2 days. Registered 2 complaints no solutions yet. My number is 9560002235. Expect urgent solution.

@ACTFibernet Very poor customer service.. it’s very hard to reach customer care..phone is always busy , even if some one attends the phone they won’t resolve the issue even after multiple follow ups

@ACTFibernet My internet is not working daily for 5 hours in the noon and there is no Customer Care also. Fyi...I am going to pay 50% only this month. Account id - 101007173376

@ACTFibernet After 24 hours you respond bloody hell its time to kick you guys now...who will resolve my speed issue

@ACTFibernetHYD @ACTFibernet S-4, Saregama Apts, #shaikpetnala Wi-Fi not working. Yellow triangle. #DNSServer not responding. #SOS

@ACTFibernet #Hyderabad S-4, Saregama Apts, shaikpetnala Wi-Fi not working. Yellow triangle. DNS Server not responding. #SOS

@ACTFibernet Hi.. I am unable to reach your customer care on phone. Neither I can complaint on your app.. need assistance related to billing ..

@ACTFibernet I got new connection 4 days back. Even I paid for 6 months. But still ,no one came to my house to install the service! I've called the local ACT people,but they don't lift my call! tkt number: SR1017131789140 #worstservice #ShameOnYou I want my money back 😭

@ACTFibernet I got new connection 4 days back. Even I paid for 6 months. But still ,no one came to my house to install the service! I've called the local ACT people,but they don't lift my call! tkt number: SR1017131789140 #worstservice #ShameOnYou I want my money back 😭

@ACTFibernet Hi, some of your staff visited the premises on 29/05. They are yet to return with solution. They said they would share news in week but I m yet to hear anything.

@ACTFibernet horrible service provided by your company. Have paid full amount for 6 months last sunday( 26/5) but still waiting for Wifi installation. Refund my money. Ac no. 101672134736. Resolve it ASAP.

@ACTFibernetHYD @ACTFibernet Better to avoid ACT don’t get cheated by there cheap tricks, every month there will be no service provided for atleast 5 days at Aditya Nagar area Hyderabad even for that they will charge even the service was too late better to go with local providers

Worst customer service @ACTFibernet

@ACTFibernetHYD @ACTFibernet you guys scewed up my connection twice this month... Is it a mistake to pay for 6 months of your service...

@ACTFibernet then what about the work which Im supposed to do believing that there is not interruption in my internet services. I never expected this. My work is abruptly stopped. Worst service by you.

@ACTFibernet @ACTFibernetHYD What the hell, I face internet problem and tried reaching u on 9121212121/7288999999/04066272727 and you know what all lines are busy from past 5 hours.I need to know the problem and in need of Internet now. Respond 1st

Day 3 . Yet no update and no resolution. Worst service. @ACTFibernet

@ACTFibernet @NetflixIndia @Hungama_com @hooq_in I am streaming nothing because you do not fix my internet issue. Horrible customer service.

@ACTFibernet @NetflixIndia @Hungama_com @hooq_in Funny... you spoil my weekend by not fixing my internet issues. Your customer service is hopeless.

@ACTFibernet . Pathetic service. 10th complaint in two months. Technician's just try to close the ticket. Want my connection to be disconnected asap. #worstcustomer care

@ACTFibernet ACT is down for the entire building since morning, kindly look at the issue and resolve it ASAP.

@ACTFibernet You have a great communication among your self. Everybody I spoke to today gave the response. but the issue is not solved yet.

@ACTFibernet No update on the connectivity issue and ticket was closed by itself... this is ridiculous and unacceptable!!!!!!

@ACTFibernet Wow, that was fast. Issue resolved just now

Hey @ACTFibernet @ACTFibernetHYD , there is no connectivity for last 24 hours. Complaint number SR1016159213172 is registered but no resolution yet. Please assist

@ACTFibernet, Very poor Service from your side.... Planning to switch your service...Thank you

@ACTFibernet its been 20hrs since no internet, i complained yesterday at 5pm, still no resolution from your team.very bad

@ACTFibernet Kindly fix the Fiber cut issue, Your ACT Fibernet Ticket no:SR1015977306744 has been registered . No internet in entire community, Fix it on high priority.

@ACTFibernet When can I expect this issue will be resolved. It has been 4 days now without internet. We have cable in new flat and only thing is to enable port. Reached multiple times to customer service and it is not helping at all.... 😡

@ACTFibernet @ACTFibernetHYD It has been 3 days I had raised shift request of my internet. Issue is still not resolved and contacted multiple times to customer care for expedite but no progress. Ticket no: SR1015835843116. Please do the needful ASAP..

@ACTFibernet Do you have any answer why internet is failing only on Saturday and Sundays only. Your service is deteriorating.

@ACTFibernet tell me the secret, why only on #Saturday and #Sundays your #internet is down for me. #broadband #internet SR1015889215872

@forum_consumer @ACTFibernet @ACTFibernetHYD since three days I'm complaining about net connection issue please can some look into this

@ACTFibernet @ACTFibernetHYD No response on 66272727 number where to register my complaint no internet connection since past two days is there someone to look into this. Location Malakpet Hyderabad behind Afzal Nagar Majid

@ACTFibernet @ACTFibernetHYD i wrote emails to Nodal officer hyderabad, appellate.authorityhyd & customer care. BUT NO RESPONSE.

@ACTFibernet No internet since sunday and not even a single update from Act team !! Planning to throw the box outside which is of no use !! SR1017864694682 is the request number and the expected resolution date is 25/06/2019 by 9 pm 😂😂

@ACTFibernet Being one of the biggest ISP in Bengaluru I guess there is no SLA that ACT maintain to respond to customers mails. June14 ,no response followed up on 19 w/o answer, called customer care and they said mail not received, sent again on 21, till date no response!

@ACTFibernet Super Service Reply after 3 days... 👌👌👌👌💐💐💐💐💐

@anoopdarshanr @ACTFibernet Same here at Hyderabad. Can't find login screen for some reason.

@ACTFibernetHYD @ACTFibernet please resolve issue sr1017773585672 at earliest else return my money for 6 month, worst service, for sure not gonna continue with you :(

@ACTFibernet 9686144589. If u guys don't fix the issue by tomorrow 1 PM as conveyed by your customer service executive, u better be sure that u are losing a customer forever. you service is worst. I hope a good company can hit broadband market and teach u a lesson.

@ACTFibernet can you pls update ur customer care support.. Call connects once in 3 days after waiting for 2 hrs.. No Internet from 3 days.. Not sure whom to escalate

@ACTFibernet From Sunday evening itself it stopped working , no one has responded to my complaints. Such a bad service.

@ACTFibernet is someone listening / working at ACT, there has been no response, even after raising complaints, 4 issues with more than 70 hours outage in last 2 weeks, closing ticket without resolution, unprofessional support over helpline