ACT Outage in Hyderabad, Hyderābād, Telangana

@ACTFibernet has the worst service I have ever experienced. We lost our mobile number (number itself is dead) and unfortunately that is connected with our Act account. Trying to change it using app, No use. Trying to contact them by a call, executive put us in endless call loop!

@ACTFibernet Hi internet connection is very very slow please look into it.

@ACTFibernet My internet connection is very slow and intermittently goes off

@ACTFibernet very worst service paid on 2nd still not yet installed the connection, this is showing how you looting

@ACTFibernet @ACTFibernetHYD "Dear Customer, your account no. 101344908294 is registered for installation. Our team will ensure fastest possible activation" can you pls ensure installation ASAP, if not "fastest"

@its_sahith @airtelindia @ACTFibernet @TataSky @PioneerBroadban @reliancejio @phoneradarblog @Airtel_Presence I actually felt a huge difference because in the society we live in, there were network issues with this being a new locality but through the WiFi, it felt like an HD call.

@ACTFibernet @ACTFibernetHYD what lousy service are you providing , no internet for 3 days now. What do u want me to do , move to another service provider. @reliancejio @Airtel_Presence can you help me with you your plans and arrange a call back.

@ACTFibernet No, the issue is not resolved. No one has called. The Beam calls are for upgrading plans. No one from technical department called.

@ACTFibernet In 6 months, i lose a month on outage . I want the refund of the money for the outage else i am going to file consumer complaint

@ACTFibernet don't have internet since yesterday.. Received SMS after registering complaint through app and tried to call on the no both are invalid no.. hope you will not charge me for 3 days.. Your ACT Fibernet Request SR10134296363212 919121212121/ 917288999999.

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. LOS blinks red yet again. Pathetic! P.S. I am tweeting this using neighbor's WiFi. They use @ACTFibernet

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet LOS blinks red yet again. Pathetic!

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet

Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this by borrowing WiFi password from neighbor. He uses @ACTFibernet

So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!

@ACTFibernet Worse service its become day hy day its getting on nerves.when it was beam fibernet it was much good

@ACTFibernet I'm sorry to say none of your team had resolved the issue neither called up...Request you to contact immediately

@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.

@ACTFibernet Hello team,kindly respond to this ticket its urgent. Your complaint has been registered with the concerned team. Ticket Number: SR10133693225978. None of your customer service numbers work.This issue is not resolved yet.17 Dec i placed a complaint

What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

@ACTFibernet Nice service guys. Raised request to change plan and no update even after 3 days. Now even internet is not working. Account suspended and can't repay as plan is not changed. If not resolved today, better to switch to big and reliable brands. #poorcustomerservice

@abhijeetkumaar @ACTFibernet It's there way to say, we doesn't care if you have net or not, only money matter (pay the bill or els you account Will be suspended) , and service ******* hel. Best to take local network.

@ACTFibernet @ACTFibernetHYD how can you do that major maintenance activity without intimating the customers priorly. Also, not responding to the issues promotly 2/n

@ACTFibernet @ACTFibernetHYD one of the worst service you ppl are providing to the customers now a days. This is 4th consecutive complain I raised from past 2 months 1/n

@ACTFibernet As mentioned the net is not working!

@ACTFibernet @ACTFibernetHYD again same issue started, if the payment is not made before by the due that's you will suspend the net connection, after payment you guys dnt even provide the proper service, ******* hel with you guys, this month is last.. Done with you services.

@Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓

@ACTFibernet thank you for the services though I paid the bill you people did not resumed my services. And customer service is waste always busy. Very bad service

@ACTFibernet Most unprofessional service despite paying the due does not activate the service and no response from customer care pathetic service.

@ACTFibernetHYD @ACTFibernet worst service,no response from customers care & nodal desk after several complaint ,SR10133072403278 😠😠

Such a bad experience with @ACTFibernet initially it was bad speed, then relocation is frustrating. Customer care not bothered. They promised 24hours but nothing delivered I’m a prepaid customer at a loss. It was a mistake switching from @airtelindia really frustrating.

@ACTFibernetHYD @ACTFibernet Pathetic service no reponse from team,internet disconnects 4-5 times each day f***ing management does nothing for the customers

Dear @ACTFibernet @ACTFibernetHYD , It is very frustrating with Act internet. This is third time in the period of one month that I am facing network issue and your will not respond . Why don't you tell this that you need 48 hrs to resolve when we are taking the connection

They are like that! Most disgusting service in Hyderabad! @ACTFibernet

@ACTFibernet I pay you 1400 for my 100 Mbps internet and I dont even get 2mbps speed! Me and my wife don't even get Wi-Fi in the next room! No signal at all! I sit next to the router still nothing! Raised complaints no help! One of the worst connections and support

@ACTFibernetHYD @ACTFibernet Where ever you move , service us going to be parhetic as always few more weeks waiting for JioFiber

@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum

@ACTFibernet Your service has got worse lately.. My internet was off for 4 days in past one week. This is my last month of subscription. Will switch to other service provider. Pathetic service #nointernet

@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.

@ACTFibernet & @ACTFibernetHYD One of the worst and pathetic service from you guys.. I feel like you have kept this company only for money related but not for providing service.. SR10131934236392 have raised complaint on 31 Oct 19 yet it is not solved.

@ACTFibernet you have the worst service in hyderbad try to splve that asap i have been giving complain everyweek regarding the same issue but till now it is not solved and i raised a complain before 5 days till today no one has even solved it stop fooling ppl try to solve issues

Dear #actfibernet i have been going trought the internet issue from pst 5 days till now now one has even helpled to find out wat is the issue and i am facing this evey weekend as you ppl gve big promotions on your internet before that try to solve this issue asap #ACTfibernet

@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580

Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet

@ACTFibernet and the problem persists No solution what a service Great 👍 to have you as my service provider.

@ACTFibernet The speed is not the one which i am paying you calling to your customer care no the executive don't have a single idea the SOP questions she/he is asking, then without raising a incident report ttansffered the call to some technical team and it disconnected.

@ACTFibernetHYD Pathetic service! @ACTFibernet

Paid money a week ago; still no installation. @ACTFibernet your service is more worst than other service i used earlier. @ACTFibernetHYD irresponsible support staff you have.

@ACTFibernet No never ! Few days after it has been closed still the issue persists ! Why should i bother if there is a technical issue at my area. All i need is internet and just because i choose ACT, i am not able to work ..and you looting all my money , your customer support sucks !!

@ACTFibernet Still issue is not resolved. Please shutdown your services if you are unable to serve your customers.

@ACTFibernet Yes this has been resolved now. I would have been happy if the interruption was a few hours, but it lasted about 30 hours. Nevertheless thank you for resolving it now, and hope your service will be stable from now on.

@ACTFibernet You are a bunch of scammers. After taking new connection just 2 days back, the internet is not working since morning 5am .. Totally disappointed. Please remove my connection and give me the refund. Worst Broadband in Bangalore. Guys please avoid it .

@ACTFibernet @santhoo9 I too faced this problem with Act fibernet. From then onwards shifted to Excel. Actfibernet services are too worst

@ACTFibernet is one of the poorest service providers. Made a complaint through app/social media/escalate to even nodal officer they ****** don't care. Been more than 10hours not even a single call. #shame

@ACTFibernet Guess what.. the service request is closed without even reaching out to me. This is how @ACTFibernet team meets their SLA.

@ACTFibernet Your ACT Fibernet Request SR10135016492436 is expected to be resolved by 1/25/2020 not yet resolved. Raised the request yesterday called u up 6 times I was told,field technicians are assigned n will fix by today by any cost. not yet fixed what a process.Idiotic.

@ACTFibernet Your ACT Fibernet Request SR10135016492436 is expected to be resolved by 1/25/2020 not yet resolved. Raised the request yesterday called u up 6 times I was told,field technicians are assigned n will fix by today by any cost. not yet fixed what a process.Idiotic.

@ACTFibernet @ACTFibernet stills depends on the age old method of customer checking whether network is up or down

@ACTFibernet It’s very disheartening that @ACTFibernet is not interested in deploying a proactive network monitoring system for a two month long issue. The issue comes and goes on its own. No one has a clue.

@ACTFibernet PPPoE is not working for me and causing problems but Dynamic IP is. Can you help me explain what changed and if you can send s network engineer at my place