ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 25, 4:53 PM GMT+5:30.
- Internet (77%)
- Total Blackout (12%)
- Wi-fi (12%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500001 , 500004 , 500055 , 500061 , 500048 , 500035 and 500034 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 18 hours ago |
|
Hyderabad
|
Internet | 1 day ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
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Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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ME@T (@MET86618359) reported from Hyderabad, Telangana@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet If u dont bad works from and resolve the issue soon
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet Its been more than 15hrs still no update nobody visited... #Pathetic service
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet hats off to your punctuality in not providing proper internet services! A company with absolutely no professionalism and ethics! No value for money we get. #worst #worstservice @ACTFibernet
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet this is 2nd time this month internet is disconnected in our area. This is worst standards of service.
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService
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Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana@ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Adi (@Travellingpant) reported@ACTFibernet Again a template answer does it take 3days to solve a problem with internet?
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.
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v bhavana (@vbhavana8123) reported@ACTFibernet Your time lines are poor
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Abhishek Reddy (@Reddy079) reported@ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments
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Sayyed Tausif (@sayyedtausif92) reportedLiving in a gated community in Hyderabad and the experience with @ACTFibernet has been frustrating. If there’s a community-wide outage, it gets attention and is resolved quickly. But if the issue affects just a few homes, you’re stuck waiting 3–7 days for a fix. Reliable internet shouldn’t depend on how many people are affected. Consistency matters just as much as speed. #Hyderabad #Internet #ACTFibernet @AdvisorLaborLaw @tak_ajj
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Kaido (@qsameer368) reported@ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮
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Ramanand Mahato (@ramanand_25) reportedWhy should customers choose @ACTFibernet if support isn’t reliable? In today’s work-from-home world, downtime = lost productivity. #ACTFibernet #CustomerExperience #InternetIssues
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet sar please check my problem in dm
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Naveen Kumar (@naveenkumar_db) reported@DevDominates @ACTFibernet No. They never did it, but I had to stop following up and move on, as I couldn't waste my time on this.
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Kaido (@qsameer368) reported@ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮