ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 18, 1:16 AM GMT+5:30.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (20%)
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500048 , 500004 , 500035 , 500003 , 500056 , 500062 and 500001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 1 day ago |
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Hyderabad
|
Internet | 3 days ago |
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Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Wi-fi | 6 days ago |
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Hyderabad
|
Internet | 9 days ago |
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Hyderabad
|
Total Blackout | 11 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
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Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet this is 2nd time this month internet is disconnected in our area. This is worst standards of service.
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PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana@ACTFibernet I don't think issue resolved and no one didn't called me in this.
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Srinivas (@srini_tweet) reported from Rājendranagar, Telangana@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
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Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet If u dont bad works from and resolve the issue soon
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foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet I see SR closed without resolution.
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Chandru Anirudh (@ChandruAnirudh1) reported@TRAI @DoT_India from ystdy my internet isn't working after raising so many complaints also @ACTFibernet doesn't care and solving the problem its afffecting my work very bad can u guys do something asap
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user636811 (@user21098) reported@ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud
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Narendrababu (@penbabu) reported@ACTFibernet Till now I have not got proper resolution. Customer care is saying mobile number changed but they will charge for ott to be activated. I fail to understand why. Absolute harassment of consumer. Every time I call I have to repeat all the story to customer care.
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user636811 (@user21098) reported@ACTFibernet Your team has been sharing false information for past 10 days and not resolving any of my issues. Everyone is sharing false information and doing fraud. I have requested a cancellation 2 days back and even that is not done yet and your team is denying refund to bank
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet Unfortunately due to confusion my service is discontinued
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Sricharan (@Srithesamaritan) reported@ACTFibernet @chennaiactfiber This is completely unacceptable. Over 3 days with no internet, zero accountability, and now the junction box itself is gone? What kind of service is this? No updates, no resolution, nothing. Stop ignoring customers and fix this immediately.
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Souvik Samantaray (@souvik0725) reported@ACTFibernet @TRAI @jagograhakjago Please review this thread. Act Fibernet charged me ₹3500 on 6th April, however they refuse to service. It’s mentally harassing. I’m unable to WFH and this is a serious violation of basic consumer rights. Please help!
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet How can a connection between disconnected without otp or any confirmation from customer.😡😡😡
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet I see my service got disconnected and discontinued for no reason. There is some miscommunication. Please restore it. Madhu residency Journalist colony,Hyderabad Telangana 500072