ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500068, 500034, 500056, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at ACT
ACT is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Live To Die Another Day
(@msreekanth) reported
from
Rājendranagar, Telangana
@ACTFibernet internet not working. Your App says internet is suspended and asks me to pay the due amount to raise ticket. I want to raise a ticket to tell that there is no due from my side. Paying another 1500 for raising a ticket seems to be too costly
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Shiva
(@ssr99) reported
from
Hyderabad, Telangana
@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check
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Qureshi Ghouse🇮🇳
(@QGhouse) reported
from
Hyderabad, Telangana
The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber
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Hemant kumar
(@onlyhemanth) reported
from
Rājendranagar, Telangana
Worst service @ACTFibernet Very quick to collect money but not to give connection. Its been 3 weeks no update on my connection.
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Neeta
(@neetas2012) reported
from
Rājendranagar, Telangana
. @ACTFibernet your internet speed is so pathetic that even your own app to register that complaint does not work.
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Ajay Kumar Battula
(@ajaybattula1987) reported
from
Rājendranagar, Telangana
Hello Actfibernet team, Chasing your customer care is nightmare for us when you can’t support customer issues please shutdown your services better don’t play with customers.@ACTFibernet #actfibre #jio #airtel
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
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FarHaN MaHmooD
(@FMahmoodsgroup) reported
from
Hyderabad, Telangana
@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet First resolve the #internet #fail issues. You are not even replying to tweets!
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Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.
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Ajay Kumar Battula
(@ajaybattula1987) reported
from
Rājendranagar, Telangana
@ACTFibernet Still issue is not resolved. Please shutdown your services if you are unable to serve your customers.
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Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional
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Saurabh Agarwal
(@saushan91) reported
from
Hyderabad, Telangana
@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.
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DrunkenMonkey
(@jaihosalman11) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD this is a pathetic internet service ever disconnection every second day bastards no one takes care of it in CC AC No. 101007331362 pls resolve it asap losers
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KAPAALAM☠️💀
(@vayuputra_99) reported
from
Annāram, Telangana
@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_
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Saurabh Agarwal
(@saushan91) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Surya Narayana Varma
(@suryanvu) reported
@ACTFibernet @scapricon I never seen you will come back after this message like allow us some time. How many weeks you need to resolve an issue? I'm waiting from 16th March to get my account issue resolved.
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Ekalaivan
(@EkalaivanSri) reported
@ACTFibernet had one of the worst support ever had experienced. Teach ur support people how to talk to customer politely.
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Katagi Nitin
(@nitinkatagi) reported
@ACTFibernet Resolution is we were unable get in touch with you. Kindly let us know your preferred time and no one calls.
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Meek Vivek
(@meekvivek) reported
@Chinmayi @srini_r_twit You are wrong. If I report after 6pm mostly it gets resolved befor 6pmon the next day irrespective of the day @ACTFibernet customer care is best I would away as I’ve been user of another isp briefly
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kvsn108
(@kvsn108) reported
@ACTFibernet : Since the last 4 hours we have been trying to call the ACT helpline. And our call is being disconnected or we are being made to wait for more than an hour in the call. Worst behavior.
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Govind Kumar
(@GokuBytes) reported
@ACTFibernet Internet not working since 2+hrs. I need internet for office purpose. Please check and resolve the issue soon. SR10254664174422
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Dhruv Jain
(@dhruv51195) reported
@ACTFibernet Your Sales Representative in Bangalore Mr Rajshekar is rude unprofessional and abusing on call. Kindly call back immediately. There is no one resolve my issue.
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Safi Rahman
(@RahmanIndia_) reported
@ACTFibernet My internet is down for more 4 hours. Kindly solve the problem asap. I have to work online tomorrow morning. #nointernet #slowcustomerservice
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Nayis Ahmad
(@NayisAhmad) reported
@ACTFibernet #NOActFibernet SR10254354817212 Raised shifting request on 24th March and till today shifting is not done. Everytime they ask 24 hours. Don't pay in advance it's a trap. Never opt for #Actfibernet
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Kaushik
(@kukatpally_) reported
@ACTFibernet down