ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500048, 500034, 500056, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Mustafa Khan
(@MustafaMKhan) reported
from
Rājendranagar, Telangana
@ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet whenever you can please discontinue my services let me go back to @airtelindia eho will atleast listen to the issue unlike your IVR #poorcustomerservice #ACTFibernet
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Tuhendu Das
(@mail2tonnie) reported
from
Rājendranagar, Telangana
@ritanmoy @ACTFibernet I’m using @ACTFibernet service is so far good! Only once 3 days fiberCut.
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Vignesh Reddy Angadi
(@vrangad04) reported
from
Rājendranagar, Telangana
@ACTFibernet A Resolution from the ACT Fibernet Hyderabad Team. The Tech was able to resolve the issue. KUDOS after a struggle of 2 weeks. Broadband Internet is restored. Thank you.
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome
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Pawan Chitta
(@pawanchitta) reported
from
Rājendranagar, Telangana
@dostbhaiya @rajupp Working fine, till now no issues looking for wifi6 to be implemented by ISP @ACTFibernet
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SrikanthInks
(@srikanthinks) reported
from
Rājendranagar, Telangana
@ACTFibernet The issue is resolved yesterdays night. A inch closure to my resignation. Thank god it didn't happen.
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Anil bhatt
(@BhattAnil25) reported
from
Rājendranagar, Telangana
@ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.
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SrikanthInks
(@srikanthinks) reported
from
Rājendranagar, Telangana
@ACTFibernet Internet is down and I called your Customer service team. They are saying that I have to wait for 24 hrs for fixing the issue which is not acceptable at this moment. I have to attend client calls and if I wont attend the calls I have to resign the job.
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Vignesh Reddy Angadi
(@vrangad04) reported
from
Rājendranagar, Telangana
@ACTFibernet The tech Made a visit to the site with no briefing of the issue. Still cannot figure out ACT rectification.
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
@ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet
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starseed.369
(@Michael_Viplav1) reported
from
Rājendranagar, Telangana
@ACTFibernet disappointed coz of your poor service
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Siraj
(@Mohamme30066919) reported
from
Rājendranagar, Telangana
@ACTFibernet I would like to shift my router from first floor to second floor, kindly help me with this ASAP. @8142101724 Account No 101004479602
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Yea man, same issue again for me in less than 2 weeks! May be time to move to a different service provider.
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I have raised a request for shifting my internet connection and no propose response, even tried calling customer care but no proper response. Need help to make this quick ASAP as it is impacting my work from home @actfiber
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Ganeshkumarmudiraj
(@Ganeshkumarmud2) reported
from
Rājendranagar, Telangana
@agnisha12 @ACTFibernet Yes . worst network @ACTFibernet
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Katari murali Mudhraj
(@KatariMudhraj) reported
@ACTFibernet . I have paid the bill net is not working properly.I have raised the complaint on last Thursday not yet resolved. More then 20 times call to customer care no proper response. Automatically closing the tickets. Worst service. Account number#:101371988147
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Mithilesh Kumar Lohani
(@1Mithlesh) reported
@Annadaneshwar21 @ACTFibernet When I call to customer care. Just telling one person name . He will call you. Day 5 no action/ no refund/no installation @ACTFibernet . Person who took my money is not picking my call . Looks like not company . Individual person running Act.
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Katari murali Mudhraj
(@KatariMudhraj) reported
@ACTFibernet Pathetic service
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Athithya Ram
(@terminat_ar7) reported
@ACTFibernet Not able to access any website other than Google servers, in Chennai. Wtf man.
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S G R P and Associates LLP
(@sgrp_associates) reported
@ACTFibernet i have made payment for a new connection 3 days back. Your team has followed up with us until we made payment. After that none is responding to speak about installation. our account number is 101632948230. Pls help
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Ajosh Gopi
(@ajoshgs) reported
@ACTFibernet u guys send sms for prompt bill renewal and other advertising content.but u find it difficult to send sms for outage. What service is this. School and office gets disrupted bcause of you.
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SIDDHARTH VYAS
(@SIDDBEAST) reported
@ACTFibernet still facing continuous disconnection since last 7 days , kindly refund my money , you got the worst service ever .
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HASRH SAHU
(@HASRHSAHU) reported
@ACTFibernet @KRISHNA83138665 Its been third time I changed my router by spending more the 6k because of your intelligent executive suggestion, now agin he comes back and say to change the router, I enrolled for 350mbps I hardly get 30mbps. WORST ACT, WORST CUSTOMER SERVICE
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Arjun
(@28_arj) reported
@ACTFibernet really a pathetic service.. still internet is not working. More then 12 hour gone. @narendramodi ban this company. SR11863306861964.. still query not solved. Are you giving me any exceptions?? You want money on time. Why a customer suffering? Don't know the value.
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HASRH SAHU
(@HASRHSAHU) reported
@ACTFibernet @KRISHNA83138665 You guys one of the worst service I came across, my internet has been unstable from past one month I been raising tickets and following up with executive no fruitful response, shame on you guys if can’t afford good customer service don’t com just leave the business.