ACT

ACT Outage Report in Hyderabad, Hyderābād, Telangana

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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500048, 500001, 500068, 500034, 500056, 500058 and 500004.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Hyderabad, Hyderābād, Telangana 12/19/2025 19:00

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hyderabad, Hyderābād, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

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City Problem Type Report Time
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaHyderabad Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • GVikramGoud G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana

    My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000

  • THEALIGULAM ALI - The Most High. 🇮🇳 (@THEALIGULAM) reported from Rājendranagar, Telangana

    @ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.

  • ramprasadgidugu Ramprasad (@ramprasadgidugu) reported from Rājendranagar, Telangana

    @ACTFibernet No internet since yesterday. We are loosing our precious time and work. Costumer care number is not working. Ticket No. SR10130819877512.

  • pdilukumar dilip kumar (@pdilukumar) reported from Annāram, Telangana

    @ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.

  • GVikramGoud G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana

    @ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.

  • vsa2 Varun (@vsa2) reported from Rājendranagar, Telangana

    @pkarni @ACTFibernet Try calling their Customer care, very rude.

  • phanikumar2304 Phani Kumar (@phanikumar2304) reported from Annāram, Telangana

    @AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : do u care to response , Internet is now down for more than 24hrs in Alkapoor township

  • nazeemtweets Nazeem (@nazeemtweets) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.

  • yadagirinagraj Yadagiri Nagaraju (@yadagirinagraj) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD If you don't respond I'm going to proceed by written complaint to consumer forum.

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : guys do u even have a basic sense of responsibility it has been 1 day since the Internet is down and there is no response

  • msshekar2527 Shekar MS (@msshekar2527) reported from Rājendranagar, Telangana

    @ACTFibernet Issue not resolved yet

  • msshekar2527 Shekar MS (@msshekar2527) reported from Lingampalli, Telangana

    @ACTFibernet act guyz have setup servers in Regent Park premises and agreed that they will pay their server related electricity bills but never paid, now elctr dept. have disconnected power. Pls intervene the situation and help to clear the electricity bill, ~ Regent Association

  • nazeemtweets Nazeem (@nazeemtweets) reported from Annāram, Telangana

    @ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : Internet connection is down since yesterday evening and no response till now

  • IGajulaSrikanth s'I'rr'U'..... (@IGajulaSrikanth) reported from Hyderabad, Telangana

    @ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972

  • tauseeflala91 Tauseef Lala (@tauseeflala91) reported from Hyderabad, Telangana

    Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter

  • vkovur varun kovur (@vkovur) reported from Hyderabad, Telangana

    @ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722

  • THEALIGULAM ALI - The Most High. 🇮🇳 (@THEALIGULAM) reported from Rājendranagar, Telangana

    @ACTFibernet Since last 3 days I am without internet. But nobody cares about the customer service. We are not paying for No SERVICE.

  • iAnandUpadhyay Anand upadhyay (@iAnandUpadhyay) reported from Rājendranagar, Telangana

    @ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RajatJa17902372 Rajat Jain (@RajatJa17902372) reported

    @ACTFibernet I am fed up with the services provided by you . Two days back only I got a call from ACT regarding the feedback and now I am facing the same issue backend problem from your side . Dont even bother to get it done since I have switched to a different service provider.

  • kanish20ten Kanish (@kanish20ten) reported

    Don't avail services from @ACTFibernet, they're inept to handle customer service. Better go for reputed companies that are pan India broadband service providers. The ACT sales team are a bunch dishonest people who in order to fulfill targets will do anything to mislead you.

  • AKhatua03 Ambarish Khatus (@AKhatua03) reported

    Hello @ACTFibernet there is no internet connection from yesterday 9PM. So far there is no update. The moment rain started, it went off. This issue should be permanently resolved.

  • IPLT2094911563 IPL T20 (@IPLT2094911563) reported

    Since afternoon there is no internet no response from support chat except for the ticket no. @ACTFibernet very unprofessional towards customers.

  • SahilSaklash Sahil (@SahilSaklash) reported

    And here we go again, Excitel and their so called Internet Fibre connection. One of the worst you can imagine. - 💩 Internet - 💩 Service But, - ✅ Unreliability @excitel_rocks @ACTFibernet

  • kharod_ramesh Ramesh Kharod (@kharod_ramesh) reported

    @excitel_rocks 12 Days..No resolution. I think your team not able to resolve in this year @ACTFibernet Your can reach for new broadband connection?

  • kind_riddle Kind Riddle ® (@kind_riddle) reported from Ethalampālaiyam, State of Tamil Nādu

    Ticket no -SR10867329690274 monthly once, I face network problem. Please resolve ASAP. @ACTFibernet

  • Dr_harikrishnan Hari Balakrishnan  (@Dr_harikrishnan) reported

    Dear @ACTFibernet , I have been using ACT for the past 7 years , no complaint in the speed but please choose the house where you want to place the master router, the one in my locality keeps switching off the router often and we are without wifi despite paying bills in time

  • bhatiasahil2009 Sahil Bhatia (@bhatiasahil2009) reported

    @ACTFibernet Day 38, you haven't answered the above and yet closed all my support tickets without my consent. I do not wish to and cannot be forced into paying any further for such crappy, non-consumer friendly services.

  • dartaariq Tariq (@dartaariq) reported

    @ACTFibernet Wow. @ACTFibernet just resolved my service request without providing a resolution. And no one contacted me.