ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet Disconnection issue has been frequent recently.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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Paulami Sen
(@Paulami309) reported
from
Hyderabad, Telangana
@ACTFibernet Hello! WiFi isn’t connecting for hours now! Bill fully paid and tried to switch it on and off numerous times. Can’t connect with customer service as well. Please tell us what to do
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vijaybhasker Reddy
(@vijaybh37565913) reported
from
Annāram, Telangana
@ACTFibernet Hi, ActFibernet, Here is is my ID and details required I have issue with internet connection since few days and could not reach you, can you fix the issue and do me the needful to the earliest possible. Thank you. ID: 101598122697 Location: pedda amberpet
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
My internet not working since yesterday i.e.13.05.2020. Raised the service request with SR110139687432962. Please look into this issue, due to this I cant work from home. Please restore it as soon as the possible ACT, act fast. #WFH @ACTFibernet @ACTFibernetHYD
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Sarang Pokhare
(@sarang143u) reported
from
Annāram, Telangana
@ACTFibernet No ur excecutive just called and asked wether internet is complete ng or not he did not talked about the plan upgradation ..and did not listened to me when I was trying to tell....still my issue is not addressed
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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Sai Dheeraj
(@saidheeraj95) reported
from
Rājendranagar, Telangana
@ACTFibernet Do you know about your worst service being offered in Andhra. FRAUDing your own customers. I've been sending multlple mails , paid some bills for no reason.#lostit #notfeelingtheadvantage #worstcustomersatisfaction #ACTFibernet #disconnect #broadband #worstservice
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Soumya Darshan
(@SoumyaD114) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless
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Salabath
(@SalabathMalik) reported
from
Hyderabad, Telangana
@ACTFibernet no internet connectivity from last 48 hours already complaint raised with your customer care but no response. You guys are ruining my work from home. Very pathetic service. My act a/c no: 101371154024 SR10139399071412
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet Just to let you know that the issue is resolved. Please make a note of steps you took to resolve for future use.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SUJAY KIRAN C
(@SKC_ARSENAL) reported
@SujanFaster @ACTFibernet Sujan it's becoming worst network day by day... Honestly if there is no disturbance in ACT network it's good.... But once there is a disturbance it's the worst and the resolving the issue takes ages.... I have heard Jio fibernet is good in your area... Try it...
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Siddhartha Basu
(@Siddhartha_B86) reported
@ACTFibernet ur CC service is freaking pathetic.Had raised reconnection & ownership transfer request on 28Feb.Till date neither of it is processed.Called CC 20 times & all they say is we've raised with concerned team & you'll hear back in 24hrs.120 hrs hv passed nobody called
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SAKhan687
(@918SAKhan) reported
@JioCare I have recharged jio fiber with Rs 999 but now i am unable to use amazon prime i call to your customer care but they didn't resolve my problem worst service i have seen ever. feel like going with @ACTFibernet
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Shiv_Shankar
(@Shiv_Shankar) reported
@ACTFibernet Sorry I have terminated my connection. Thank you for all the service.
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Jayanthinathan K
(@jayanthi1975) reported
@Sankula_atchuth @ACTFibernet Thanks for your inputs. In fact, I wanted to switch from JioFiber as their service is pathetic :( They are closing my service request without even fixing it :)
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Himanshu Kohli
(@manshu18) reported
@ACTFibernet Just wanted to inform I am able to access websites with @1111Resolver this seems to be like issue with your DNS servers.
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Vishnu Prasad U B
(@VishnuPrasadUB1) reported
@ACTFibernet after paying for 3 months upfront no one has come for installation..you guys only know how to collect not to give service any way I have given request for refund..please don't delay the refund of amount..show the urge to refund the amount also Sr10253356144266
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Annie
(@AnnieJMathew) reported
@ACTFibernet unacceptable delay in restoration of services. 4.5 hours downtime now. In today’s connectivity dependent times, robust and reliable network is essential. Regularly facing problems with ACT Fibernet, time to look for alternatives?
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Sridhar Venkat
(@sridharroks9) reported
@ACTFibernet We confirm receipt of Rs:1000 via Online towards ACT Fibernet A/cNo 107532070296. In case of queries pls call 9121212121 or 7288999999. Till now activation not done,it's an emergency, do the needful by EOD. Payment done on 2-March-2021
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Sundara Rajan
(@Sundara1702) reported
@ACTFibernet Relocation request Ticket SR#1085282141271 Your service is very unsatisfactory never expected this my request for shifting is converted by your team into "disconnection" astonishing such kind of initiative no words instead of looking for opportunities you spoil your business