ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500081, 500002, 500050, 500035, 500004 and 500018.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Rajendar (@Rajendar_Y) reported from Hyderabad, Telangana
@ACTFibernet can you kindly fix this issue at earliest. Ticket no:SR10135218838132. City - Hyderabad
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Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported from Hyderabad, Telangana
@ACTFibernet Problem was Resolved by your Technicians & changed the cable too by Ankamma Rao(ID 15124) & Durga Prasad (ID 25536)
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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chndsh (@chandesh_k) reported from Rājendranagar, Telangana
@ACTFibernet Service is very worse,was promised connection after payments by sale executive but installation team says no availability.#Actfibernet has started cheating.Will not recommend this isp
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Soikat Pal (@PalSoikat) reported from Rājendranagar, Telangana
@ACTFibernet Internet services down in kondapur , hyd from 4pm today. Please rectify.
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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Ratnakar #INA #NetajiJayanti #JaiHind (@GabbarSanghi) reported from Rājendranagar, Telangana
@ACTFibernet Hi internet connection is very very slow please look into it.
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RVSN Raju (@cbabuncc) reported from Rājendranagar, Telangana
@ACTFibernet very worst service paid on 2nd still not yet installed the connection, this is showing how you looting
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Naveen Kumar (@leonaveen) reported from Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD "Dear Customer, your account no. 101344908294 is registered for installation. Our team will ensure fastest possible activation" can you pls ensure installation ASAP, if not "fastest"
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rjronakjain (@rjronakjain3) reported from Hyderabad, Telangana
@ACTFibernet please help me out to downgrade my plan
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Satya Sammeta (@sammeta_satya) reported from Annāram, Telangana
@ACTFibernet You have one of the worst customer care service in India.. you don't have proper customer care number also.. wat the hell.. If we stopped paying bills.. you'll start sending msgs,mails & Cal's.. But if we ask for customer care service...no answer @ACTFibernetHYD
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పవన్ సంతోష్ (Pavan Santhosh) (@santhoo9) reported from Rājendranagar, Telangana
@ACTFibernet has the worst service I have ever experienced. We lost our mobile number (number itself is dead) and unfortunately that is connected with our Act account. Trying to change it using app, No use. Trying to contact them by a call, executive put us in endless call loop!
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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Prabhakar (@PRABHAKAR1641) reported from Annāram, Telangana
@ACTFibernet My internet connection is very slow and intermittently goes off
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Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported from Hyderabad, Telangana
@ACTFibernet Once Again NO INTERNET. Often there is Interruption in Internet. We pay Annually, and Regret for paying. Advertisement is Big & High but Uninterrupted Service is not there.
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim.(AC No:1185635122)
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband @HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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Gurudev Samal (@GurudevSamal) reported from Rājendranagar, Telangana
@HathwayBrdband Don't Fall for their 100 Mbps claim. In reality it's 20-30 Mbps speed through Wi-Fi. As per customer support 100 Mbps is only through direct LAN cable also they won't refund (3 month advance) .So go for @ACTFibernet they deliver what they claim. (AC No:1185635122)
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Archie (@ursmaheshmk) reported from Rājendranagar, Telangana
Pathetic customer care service @ACTFibernet @ACTFibernetHYD no connectivity since yeterday. Complaint raised but no solution.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Kumar (@arun_accelerate) reported
@ACTFibernet The worst service in India, instead of using internet. I was contacting help desk every time it is becoming a daily work.
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chandrabatla Uday Kumar (@chandrabatla1) reported
@ACTFibernet - Fed up with your service. Internet connection goes off very frequently in Vanasthalipuram, Sahebnagar Kalan, I have to raise 5-6 requests in a month since 4months. Taking 3 working days to fix the same. My work is getting impacted very badly. Need permanent fix.
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Papri Paul (@PapriPaul18) reported
@ACTFibernet worst internet provider i have ever used, the engineers are calling me and threatening me that they will not fix my issue and to change it to any other provider @ActfiberC
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Aravindh K (@Aravindh7) reported
@ACTFibernet Lost fibernet connection In East Tambaram Region last noon. Repair work has been postponed 3 times till now. Why isn't the local technicians contact not shared? How do I apply for cancellation of service and get refund of the advance internet charges deposited?
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Anupam K Singh (@anupamnawada) reported
No solution yet. No one from the @ACTFibernet bothered to even give a call and listen to the complaint. That's how their service is. Bye-Bye. #ActFibernet. Switching to another provider & advise people to never trust ACT. THEY ARE THE WORST. Every other day connection goes off.
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Ashis Karak (@ashis_karak) reported
@ACTFibernet What kind of service are you providing? There has been a problem with the Internet for a long time, I had been trying to raise complaints via act mobile apps but it does not happen. Can you tell me why this was done and when the internet issue will be resolved????
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T S SS (@TSSS32310401) reported
@ACTFibernet kindly improve your service, today at around 1:20-1:45 PM Bangalore Whitefield area your service was down, I was attending an important client meeting and I lost the client, highly disappointing, pathetic service
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Paavan Marwaha (@PaavanMarwaha) reported
@koushikjoshi @ACTFibernet Tbh, I think you should switch to airtel fiber for some time, it's service is far better than any other telecom company (According to me), and Starlink has also applied for a DoT license so maybe it will be available in India by next year.
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Shankar (@AlanNoble11) reported
@ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.
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Siva_Sai_Vinnakota (@HaPpy_______2) reported
@ACTFibernet #canbebetter Active user of Both services Provided By ACT (Digital And Fibernet) , As your competitors Provide Combo Service, in Better price why aren't you do so .😔