ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500028, 500003, 500048, 500056, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
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 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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Dpu
(@deepthi564) reported
from
Rājendranagar, Telangana
@ACTFibernet This is the customer service i was talking about, there is no DM, no follow up. May i know how u r planning to resolve the issue??? Another frustrating day with internet started today. @ACTFibernet
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD is it necessary to share the WiFi password and/or router login password with your technicians every time they visit? Why aren’t they having devices that can connect to router via cable to check for connectivity issues?
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @irupeshranjan This call back never happens
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @ActfiberC This is ridiculous I been trying to reach to your customer care exectve to know abt the ETA when the service will be resumd and they are simply disconectn the call on face.This is not the kindof service that was promsd to me whn the connectn was offered
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD its been more than 24 hours that I raised an issue saying I am not getting internet and you guys haven’t taken any action and just disconnecting the calls when I tried to call you and express the issues I’m facing.
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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Suraj
(@Suraj39359801) reported
from
Kūkatpalli, Telangana
@ACTFibernet @ACTFibernetHYD SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue from 4months, I called executive 9121015806 he said to report in HO Banjara hills nobody responding. Please rectify my problem internet not working. 6pm
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
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m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@ACTFibernet @anilmihir This call back never happens
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare Improve your service if need plp need to switch to @ACTFibernet
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet This is ongoing issue keeps on going internet off this is second time at this month I thought it would be branded ISA providers but not keeps on going off ,when power goes off even internet also going off Please check with concern team resolve it
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
@ACTFibernet here is my complaint no SR10162559901342 got closed without any update neither resolution given. Today i had raised new ticket SR10162585569192 @ACTFibernet i need service team to reslove my internet issue.
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Suraj
(@Suraj39359801) reported
from
Hyderabad, Telangana
@ACTFibernet SR10162617324762 Same I raised on sept 5th internet not working every 15days I am facing issue I called executive 9121015806 he said to report in HO Banjara hills no body responding. Please rectify my problem internet not working.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD I was being told that it will be resolved by 6 pm yesterday if not by today 9 am both of these didn’t happen either. is this how the customers are treated when we say we are facing the issues #disappointedwithactfibernet #issueswithactfibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Shah
(@vinayshah7) reported
@ACTFibernet it is more than 12hrs the internet is down! There is no support engineer responding to it. The ETR is of more than 24hrs.
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anil angala
(@anilangala) reported
@ACTFibernet The worst service I have seen in my life. They don’t answer properly to the issue raised. The Emails that are being send don’t have any information at all to the issue.
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Rama Shanker
(@RamaSha79275215) reported
@ACTFibernet Still my issue is not resolved. #actfibercheatercompany # worseserviceandcustomer care I have requested for refund 2 months ago. Till date no refund credited. They are cheating with customer.
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Rohan Pereira
(@rohanjbp) reported
@ACTFibernet been a customer of ACT for more than 8 years. Now we are shifting home and have been trying to get the connection shifted. Numerous calls and absolutely no response. This is really bad
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Agni
(@agnihothra) reported
@ACTFibernet Hi , I GAH SHARMA am a customer of ACT Fibernet using the Internet plan A MAX Swift FT 6M. I had opted to change data plan to A-Max700 via the ACT mobile app. The payment for the same was completed on 3Sep2022 vide Receipt number: YCPI1388190204 for Rs4543. +cont
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Shyam Ganesan
(@GanesanShyam) reported
@ACTFibernet Complain - SR10365781608354 internet not working from Saturday (3rd sep) . Till now no response from your side. It's almost 3 days.
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Smruti Ranjan Singh
(@SmrutiR42678998) reported
@ACTFibernet worst service ever. I had ask for change the plan for one month Denying customer service for monthly plan which is 50 MB PS. And saying that there is no option to change the plan. As a customer Highly Dissatisfied with the resolution. We will pay the money. Fraud
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Gokhul S
(@sundargokhul) reported
@ACTFibernet Internet not working again. This is the 3rd time in the last 30 days!!! Frustrating this. You just dont care to find out the root cause of the issue and fix it permanently!!!! SR10365799531904
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Vikram Ramswamy విక్రం రామస్వామి விக்ரம் ராமஸ்வாமி
(@vikramr1981) reported
@ACTFibernet Shared details over DM. A support ticket was also opened yesterday but no resolution yet.
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Dhananjay Sharma
(@DrDhananjay123) reported
@ACTFibernet no reimbursement of electricity for the box placed customer care agents days that because I changed my plan from 6 months to one month therefore 1 month waiver only whereas they are suppose to give entire 7 month waiver