ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 5, 7:36 AM GMT+5:30.
- Internet (60%)
- Wi-fi (21%)
- Total Blackout (15%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500055 , 500048 , 500003 , 500002 , 500038 and 500009 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 1 day ago |
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Hyderabad
|
Total Blackout | 1 day ago |
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Hyderabad
|
Wi-fi | 3 days ago |
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Hyderabad
|
Total Blackout | 3 days ago |
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Hyderabad
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Total Blackout | 3 days ago |
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Hyderabad
|
Internet | 4 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet Ok , please provide immediate resolution and please restore the service now .
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K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana@ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD
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Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, TelanganaWhat is the resolution time Ticket no SR10166605033264 @ACTFibernet
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
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Sibasish Ganguly (@limitless_sibu) reported from Makta, TelanganaThe service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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sonu anil (@sonuanil1997) reported from Hyderabad, Telangana@ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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ME@T (@MET86618359) reported from Hyderabad, Telangana@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Pagglait (@valli_5) reported from Rājendranagar, Telangana(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaI have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
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Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet subscribers moving out to other service providers; will we start seeing a negative growth; @TAAssociates @TNorth
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Dr. Kannan RR Rengasamy (@KannanRr) reported@ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.
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Pawan Kumar (@RPK560) reported@ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet
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pramodhvittal (@pramodhvittal) reportedDear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct
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Dr. Tabrez Nasar, PhD (@TabrezNasar) reported10+ days since I got ACTFiber Ultra. Paid in full, job is still half done. No Ethernet setup, no Fire TV Stick as promised. Sales agent stopped answering calls/messages. VERY POOR after-sales service. @ACTFibernet Please resolve this. @ACTFibernetHYD #ACTFibernet #CustomerService
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Pranay Rupani (@pranayrupani) reported@ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow
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Varun 🇮🇳 (@krishsthoughts) reported@ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.
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Nation1st (@UrsVz7) reported@ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.
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Santosh Gupta (@Sanntosh33) reported@mayhoskote @ACTFibernet @ACT_Issues Yes I agree. We need to change the operator. Airtel or jio would do better service than this. I am also facing issues with them. No accountability for delayed services.
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Ashish Bansal (Coolash) (@coolash71) reported@ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue