ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055 and 500048.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet I shared my details 9 hours ago. There has been no response and the issue is yet to be resolved
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet this issue is not resolved since last 6 months . No one from @ACTFibernet is taking responsibility to resolve this issue .
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History Under Your Feet
(@HUFToday) reported
from
Rājendranagar, Telangana
@ACTFibernet Hello your connection has been really slow today. And no one in ur service center is responding. My work has been held up because of this. Can you please look into this issue?
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Sahil Ali
(@Sahildwayfarer) reported
from
Rājendranagar, Telangana
@ACTFibernet i am writing from a new society, ramky one galaxia.Just 100 meters away,older ramky one kosmos has ACT.But we are unable to get one through ymur channels.current isp is incapable of good service.please SAVE us!most of us will happily switch
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iamashishjamalpur96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Generating a complaint ticket is a waste of time @ACTFibernet no one will reply fed up with your services .
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet Marketing team , Customer care and Techincians .. all these folks has different answers . Is there anyone in @ACTFibernet to understand and resolve my issue ???? I wanted one person who has responsibility to take all issues and resolve it
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet I spoke to customer care yesterday , they promised me that I will receive call back from escalations team within 4 hours . No call received since yesterday . False information was given stating my router is capable of 300 mbps speed
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History Under Your Feet
(@HUFToday) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi your connection is way too slow today , my work is held up coz of it.
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Shahid Hussain
(@shahid_hussain) reported
from
Hyderabad, Telangana
@rajjvarun @ACTFibernet Totally. I have paid the bill still they suspended my connection. I lost 2 working days. When you call them they don’t respond. The worst customer care service.
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet I wanted someone from ur company to provide the resolution . This is like cheating customers.
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Soumya Sarkar 𐎌𐎎𐎎 𐎌𐎗𐎋𐎗
(@ssarkarhyd) reported
from
Rājendranagar, Telangana
@ACTFibernet A major switch link failure at #SMRVinayHarmonyCounty. 400 plus households out of Internet with major work disruption. Please restore ASAP. Not to mention the service #Monopoly.
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet how do you guys expect customers to retain your connection with such a pathetic service?
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet FALSE promise given by ur sales person while taking connection stating the router will support internet speed up to 300 mbps, now wen I upgrade the plan to 100 mbps, ur technician confirmed that it will not support.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet First provide proper internet services for the amount ur charging #worst
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Raghu
(@raghudj69) reported
from
Hyderabad, Telangana
@ACTFibernet I don't know what's wrong with service you provide. I'm not able to use the Internet since 24 hours. I've reported this, tried contacting C S no answer. Everyone is doing work from home but till now its not resolved. Ticket no: SR10145644961042 Very poor service
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet Before upgrading plan from 50 to 100 mbps Plan, ur customer care associate had also confirmed that my router will support 100 mbps. WRONG INFORMATION given to me. Who is responsible for this issue ?????
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History Under Your Feet
(@HUFToday) reported
from
Rājendranagar, Telangana
@ACTFibernet Hello ACT this is just pathetic. Connection has beem bad since morning and no one has even been responding. If it's like this just going to switch to someone else
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VIJAY RATHI
(@VIJAYRATHI) reported
from
Hyderabad, Telangana
@ACTFibernet very poor service Support and no way to talk 2 any customer care officer.
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Sandeep
(@SandyRa54383623) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernet @ACTFibernet What the hell is happening? I again had to call your customer service and now they say it would be rectified by 2pm? What kind of service is this..and very smartly you do not respond on Twitter until the service is not sorted PATHETIC😡
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we lost connectivity yesterday evening and raised a complaint immediately. Until now, there is no update. When I called to customer service, I was kept in waiting for 15min before someone connected and kept me on hold for few minutes and disconnected call. Disgusting
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Raj
(@Arun_Raj27) reported
@ACTFibernet last two months electricity bill was not discounted in account. TNEB wanted to remove ACT box from home because its comes under commercial not household. Requested call back. Note: i tried to connect you to customer care, no response. Take action asap
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MuraliKrishna🇨🇮
(@DMK00448) reported
from
Chandapura, State of Karnataka
@ACTFibernet I Have to change my mobile number from my old account i asked to change on call but they took new number and changed in my new account which is active now this is soo bad with out confirmation from me why you guys changing my mobile Number.
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OwlByWindow
(@owlbywindow) reported
@ACTFibernet you have a very weak customer resolution team. They can't understand queries and prematurely close tickets. Youe app does not even have escalation process. I wish you did better.
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Gowtham Sridhar
(@Gowsri11Sridhar) reported
@ACTFibernet @ACTFibernet The issue is still not resolved more than a month now. False promises given.
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Kumar Vijith
(@vijith49) reported
There is no response!!? Really? This is how u treat ur customers? Dear @ACTFibernet I would like to opt out of ur subscription then. #serveinmylanguage
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Roberto John
(@BabaYaga827) reported
@ACTFibernet Hello, ACT102429937531/, Wifi is not working from yesterday, can you please fix it As soon as possible, Thank you.
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FahadHussain
(@FahadHu47693519) reported
@ACTFibernet Worst service 4days no response from anyone. I need cancel the connection.
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Anish
(@imAnish_vm) reported
@ACTFibernet Now that I'm left with no other option. I have to wait 15 days for my refund which you claim. What's kind of service is it. You just took money without any background check and giving false commitment. Due to which I have lost my job. It's cheating customer with false commitments
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sai krishna
(@rangasaikrishna) reported
@ACTFibernet My internet service is not working whole day effecting my work from home can you help me pls Mobile no:8143264620
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Yesvee
(@Yesvee3) reported
@ACTFibernet complaint no . SR10163393224814, hyderabad. Please direct ur technician asap and get the problem fixed considering dependency on internet and work from home scenario.