ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at ACT
ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (22%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Susheel Reddy
(@CSusheelreddy) reported
from
Hyderabad, Telangana
Usless #actfiber @ACTFibernet I have been asking for replacing battery in the junction box, I have raised 3 requests all being closed with no solution. And your service tickets are worst. No number works. What kind of service is this. Updated your numbers.
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Cheripalli Goutham
(@CheripalliG) reported
from
Rājendranagar, Telangana
I cheripalli Goutham 8341234515 I have ever gone through this kind of worst broadband service in my life. Its been one week I have taken @ACTFibernetHYD @ACTFibernet and now I have lost the connection. Raised a request but still no one have responded.
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Citizen/with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet You better quit from service. Enough is enough. your service is hopeless.
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Venkata krishnarao Vangapulusu🇮🇳 #Unlock-6
(@Chachi_IR) reported
from
Annāram, Telangana
@ACTFibernet We are facing frequent internet disconnection. SR10950714821872 Worst service by ACT. This is not 1st time.
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krishna chandaka
(@kmnaidu) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10151944837702 here is the ticket sir, issue not yet resolved they closed the ticket. Pls ask your team to help.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet no Internet working at road 12 Banjara Hills. This is 5th time in 15 days. Please fix the issue
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Animesh Bharadwaj
(@AnimeshBharad20) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD 8 days passed from the date of relocation and internet connection issues no action taken yet. This is how existing customer get harashed though all my due are clear still
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krishna chandaka
(@kmnaidu) reported
from
Rājendranagar, Telangana
@ACTFibernet your services are worst for last two months, last 2 days internet giving hard time. Keep calling may but no one resolve problems username=101339917742 Will you be able to help ??
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Rahul Jain
(@rahul_jainrj) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I am really pissed off by your team services. It's been almost 7 days my internet is not working. From 7th December I am raising a ticket daily. The worst part is they are marking the ticket as resolved without even resolving the same.
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Amjad Siddiqui
(@AmjadSi56266639) reported
from
Hyderabad, Telangana
@ACTFibernet I m complaint last day ago No internet Working At my Office. No budy Response me .Worst Services Act Fiber I request To All Pls Dnt Take Act Fiber Connection
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Humane🤘
(@Thebloodguyy) reported
from
Hyderabad, Telangana
@ACTFibernet My internet is down and not yet resolved, pls I request you to do it immediately.. Otherwise I may loose my job
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Raj Gonela
(@Raj48554053) reported
from
Rājendranagar, Telangana
@ACTFibernet raised service ticket for shifting. No correct response from the team. NO net. No wfm situation now.. SR10150792116084 plz follow up this shifting ticket.. Please treat this as urgent
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet This has become frequent issue. I think its time to change ISP
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Dr vikram byre
(@vikrambyre) reported
from
Annāram, Telangana
@ACTFibernet same problem internet issues ,not connecting this is happening every 4 months ,and we complaint but it's been 72hrs no response at all . Very bad on your part. If this is the case we have 8-10 connections in this building ,will deactivate and take other good ones.
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MushtakHusen مشتاق حسين मुश्ताकहुसेन
(@MushtakhusenSM) reported
from
Hyderabad, Telangana
@ACTFibernet Still there is internet speed problem here. Your executive has closed the concern without resolving it.
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Kamalakar
(@KAMAL4664) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet this is too bad still not provided connection, few or confirming feasibility and few are not confirming, your team is in confusion kindly involve and provide high speed connection.
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ubaid safiuddin
(@SafiuddinUbaid) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Looking for the immediate response. As I have checked all the old payment details where I have made the payment after making a call from my end for update invoice. This need to be done automated for the discount and waiver for the customer's.
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Animesh Bharadwaj
(@AnimeshBharad20) reported
from
Rājendranagar, Telangana
@Karthikeyan_VG @ACTFibernet Don't worry brother no Internet will come same problem i am also facing during time of work from home they provide false promises for me 8 days passed
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Mohammed Shaji
(@MohammedShaji3) reported
from
Hyderabad, Telangana
@ACTFibernet I've been calling tech support every alternate day to fix my connectivity and speed issue but they call over the phone and say its fixed, I'm fed up of tech support on phone. Kindly send someone who can fix my problem. 9885748057
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Arun.k
(@Arunk39170684) reported
from
Annāram, Telangana
Dear @ACTFibernet @ACTFibernetHYD u service is very grate that my network will be disconnected as soon as agent leaves my grate suggestion is to teach customers self service i think we can do better then your agents my account 104101486502
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hemanshi Agarwal
(@AgarwalHemanshi) reported
After all that complaint and going back and forth with their customer service my internet is still not working even after one week. In this digital era where everything is work from work, they have still not bothered to fix the internet. Extremely poor service @ACTFibernet
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Raj.IND
(@Raj3956) reported
@ACTFibernet Finally, issue's resolved today ... But would like your customer/field service to seriously improve a lot!!!
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I am the *****
(@the_jaggi) reported
Consistent follow ups through DM. Lack of a contact number to reach out to. I have been without internet since the last three days @ACTFibernet if this lackadaisical service continue I might have to jump to @airtelindia or @reliancejio. Do you guys provide internet in Bengaluru?
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Jason Paul
(@jasonpaul68) reported
@ACTFibernet What is wrong with you people?? I have raised a complaint on Jan 26 to change the name of my account and today is Feb 22 and nothing has been done. My connection has been disabled since yesterday. I have called the @ACTFibernetHYD customer service and lodged multiple
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Vineet Subramani
(@vineetsub) reported
@ACTFibernet why is connectivity so bad in Chennai?
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Kiran
(@Kiranvakkalaga) reported
@venky62259 @ACTFibernet Hey Venky, There are no network providers in my Village so trying with all Providers who can help
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Arshia Trivedi
(@arshia_trivedi) reported
@ACTFibernet this is with regards to the huge 500GB/month data plan that I am being shoved when I need ~100GB in 1 month. Requesting help in downgrading the plan in anyway possible, or will have to discontinue the services.
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Ashishkumar
(@ashishcb555) reported
I am facing internet issue again and again. Couple of days back only some issues rectified and now again some issues and asking us to wait for 24 hours. @ACTFibernet ask us to pay bill for a month even if we use for one day. It's time to change to @reliancejio #worstservicebyact
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Ajinkya Kshirsagar
(@ajinkya_gamma) reported
@ACTFibernet seems super unreliable in bangalore from a WFH perspective with regular monthly outages/issues.
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Deepak raj calloway
(@Deepakrajcallow) reported
@ACTFibernet @consumerforum_ Team ACT it's really frustrating service still I didn't get any call back or refund..... Very very worst service which is being provided