ACT Outage in Hyderabad, Hyderābād, Telangana

@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised

@ACTFibernetHYD @ACTFibernet Hi Team, we are not getting internet from yesterday and your consultant is saying 2 days to resolve issue. Please resolve issue at earliest as it is impacting our work. Request no:SR10160253558352

@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...

@ACTFibernet @ACTFibernetHYD I need to discontinue the service.. where and how do I connect.. your call center, email and app don't give me that option 😡

@ACTFibernet For a simple billing issue at your end you have interupted my service, 3 days down now how many more do you need to solve. @VijayGopal_

@ACTFibernet @ACTFibernetHYD my connection is down since almost two hours, raised a request already but no resolution yet. Please help.

@ACTFibernet, have changed login password, post that am unable to login into account...and I have raised issue with SR NO:Ticket SR10159887695947 , Still it not resolved , required resolution immediately..

@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057.this is disconnected by saying shifting charges I have been staying here for past 10 years

@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057 this is disconnected by saying shifting charges if that so from which place shifting is done Before reconnection I called cc to know about plans it was told to me to pay 2691 for 6 months.

@ACTFibernet I raised shifting request . My mob no is 9100943278. No one has contacted yet. Pls cancel service

@ACTFibernetHYD , @ACTFibernet there is no internet service since yesterday morning and your teams are neither responding to tickets or calls, even your supervisors. It's impacting work and schools. Request you to look into it asap.

@ACTFibernet id 101589587668 we have been facing service interruption past 1hr. Could you please look into asap?

@ACTFibernet Good morning, I am getting a **** service. In the last weeks this is second time my net is not working. Every month I have same problem since last 2 years. I ask your several technician and your local/lousy office to shift/fix this issue for the last 2-years 1/2

@ACTFibernet I don't have access to internet since more than 18 hours. What kind of service is this?

@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer

Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service

@ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.

@ACTFibernet @ACTFibernetHYD where is the call back? What about my issues? Where are your false commitments?

The internet is down in my street from yesterday 1pm (July 5th) raised a complaint still no one came to fix. Poor customer service @ACTFibernet . Do act quickly to fix problems. Called customer care today at 9:30am and no proper response.

@ACTFibernet @ACTFibernet @ACTFibernetHYD why my issues has not been solved yet? What about your agent commitment from billing team name - Sandeep? What is he or your organization doing with false commitmentz? You need to shut your organization

@ACTFibernet Yea, and I got the same issue again today, why don't you take your customers seriously? I got my issue resolved on Sunday and today is Wednesday, every single time you lie that the issue is properly resolved. Now how can you refund my money??

@MinisterKTR @KTRTRS @ACTFibernet Hi sir Im raghav Bcz of lockdown i got huge loss in bussines I requested to PM for loan its transfered to medchal collector office They are saying your caste is OC we cant help you my caste is OC but I'm not rich Could you plz help me Ph 9133158546 Tracking : PMOPG/E/2021/0414861

@ACTFibernet internet is not working I raised so many complaints no one responded. One of the worst experience with your services. I called and your worst support guys didn't help me. I called them almost 50 times. No one helped. I want to discontinue service. ******* service.

@ACTFibernet how am I supposed to cancel my subscription? Your mobile app and IVR have no option anywhere, and your website says to use the mobile app or IVR.

@ACTFibernet My internet is not working from morning. Details sent through DM

With this effort, Hyderabad becomes India's largest free Wi-Fi network. Mayor @GadwalvijayaTRS, Prl Secy @jayesh_ranjan, @ACTFibernet CEO - Bala Malladi were among the distinguished guests present at the event.

@ACTFibernet Still no one bothered to call .. you guys are so much busy . For service a ZERO rated provider.@ACTFibernet

@ACTFibernet Yes, it is resolved for now. But your field engineer said there might be 4 to 5 hrs outage due to wiring work in this location in next week. I hope it will also be fixed soon avoiding future outages. Thank you for now.🙏

@ACTFibernet I have placed a request for immediate disconnection of my Internet Broadband connection, however,have not received any reply from your end. Can someone please revert back with a resolution.

@ACTFibernet The above SR is closed without fixing the issue. No internet since morning. Is the Act team capable of resolving this permanently. The technician never comes to the residence to check. Witness to worst customer care service.