ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500048, 500055, 500034, 500001, 500062, 500035 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet : Internet is very slow. I have raised complaints 6 times but no resolution yet.
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet Also - Internet speed went down drastically from ACT and there is no solution given to it yet. Till the time the complain is open it is working ok. After that it is back to its worst. This also you should mention.
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Ratan kumar
(@Ratankumar9160) reported
from
Rājendranagar, Telangana
@ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏
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Ashwan Kumar| اشوان كومار
(@Ashwan18) reported
from
Rājendranagar, Telangana
@amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions
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trashca9
(@trashca9) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.
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Hariprasad Naidu
(@yhariprasad) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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cypher
(@Brewmaster_go) reported
from
Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
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aditya kolasani
(@ashulaw11) reported
from
Rājendranagar, Telangana
@ACTFibernet need help please since 0700 today my internet has been down tried all the faq and troubleshooting steps also call centre unable to reach please help with this
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suresh Parthasarathy
(@sureshciti) reported
@ACTFibernet customer service is absolutely disappointing no real resolution, only scripted resp. It’s clear you’re focused on collecting money than delivering service.I urge senior management to intervene immed / I’ll be forced to explore legal remedies.#ACTFibernet #ServiceFail
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DesMond
(@imlal007) reported
Dear @ACTFibernet, I’ve been facing frequent internet outages for the past few months. Complaints take 2–3days to resolve, not hours. Internet is down again today & still not fixed. Extremely disappointed. Please resolve this urgently! Ticket ID: SR10176126875404
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Amogh J S
(@AmoghJS7) reported
@ACTFibernet if this cant be solved I will have to move out from your services, as it does not fulfill what I want. thank you. Please dont ask your call centre to call me, they keep calling 10-15 times and no solution from them.
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Bandu re
(@AkashPatil51696) reported
@ACTFibernet @ACTFibernetHYD Now more than 48 hr at least give me clarity whether it will start or not. What excellent service, you are ahead than the government's office work.
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Gaurav Rai
(@GauravRai63199) reported
@ACTFibernet Dear Team ACT, Network is very poor and service is not good at all.
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ANANT PREM
(@ANANTPREM3) reported
@ACTFibernet my fiber network not working my id 101702725395
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Pradeep Kumar
(@PradeepK1003) reported
@ACTFibernet I’m facing frequent internet issues every week. Complaints are not resolved on time. I want to close my connection and request a refund. Please process it immediately.
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Pablo Ansari
(@ballswallah) reported
@ACTFibernet does it take 15 hours to resolve internet issue in this era ?? Can a customer wait till this amount of time?? reference number SR11076125737774
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Shrey Lakhotia
(@LakhotiaShrey) reported
@ACTFibernet , the worst internet provide and worst service. Every second day there is a connection issue and it takes a day to resolve. Literally every second day. This is my office connection and it totally messes up our entire day. Regret using ACT.
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A
(@aditisinha61885) reported
@ACTFibernet agents in the name of solving issues coming home and changing plans without consent . Harassment and poor customer service . Pathetic customer support and technical support. Facing poor connection since month and still no closure