ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet FALSE promise given by ur sales person while taking connection stating the router will support internet speed up to 300 mbps, now wen I upgrade the plan to 100 mbps, ur technician confirmed that it will not support.
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Sahil Ali
(@Sahildwayfarer) reported
from
Rājendranagar, Telangana
@ACTFibernet i am writing from a new society, ramky one galaxia.Just 100 meters away,older ramky one kosmos has ACT.But we are unable to get one through ymur channels.current isp is incapable of good service.please SAVE us!most of us will happily switch
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet I shared my details 9 hours ago. There has been no response and the issue is yet to be resolved
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SaidiReddy
(@saidi2003) reported
from
Annāram, Telangana
@ACTFibernet Dear Team, I am facing frequent internet disconnectivity issue and I have rised this concern for couple of time but the issue is not rectified. And there is no proper complaint rising channel that mobile app is sick with the process of autoset questions and answers.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet First provide proper internet services for the amount ur charging #worst
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet Marketing team , Customer care and Techincians .. all these folks has different answers . Is there anyone in @ACTFibernet to understand and resolve my issue ???? I wanted one person who has responsibility to take all issues and resolve it
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Shahid Hussain
(@shahid_hussain) reported
from
Hyderabad, Telangana
@rajjvarun @ACTFibernet Totally. I have paid the bill still they suspended my connection. I lost 2 working days. When you call them they don’t respond. The worst customer care service.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet worst services I would definitely not recommend this to anyone #pathetic #worst #Worstserviceever
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Raghu
(@raghudj69) reported
from
Hyderabad, Telangana
@ACTFibernet I don't know what's wrong with service you provide. I'm not able to use the Internet since 24 hours. I've reported this, tried contacting C S no answer. Everyone is doing work from home but till now its not resolved. Ticket no: SR10145644961042 Very poor service
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iamashishjamalpur96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Generating a complaint ticket is a waste of time @ACTFibernet no one will reply fed up with your services .
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Pohar Kiran ™
(@poharkiran) reported
from
Rājendranagar, Telangana
And I don’t think your team will resolve my issue since 1 month which I am facing. @ACTFibernet Account ID : 101009820982
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Rahul Sharma
(@Rahul_0109) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet just because you're saying that you don't want us to experience slow speeds doesn't solve our issues. None of your representatives have cared to get in touch even after multiple complaints. Is this the service you have to offer? @TRAI
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet how do you guys expect customers to retain your connection with such a pathetic service?
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Karthik Chinnaiah
(@KChinnaiah) reported
from
Rājendranagar, Telangana
@ACTFibernet No followup call received yesterday. Same problem persists today as well, flaky network during these hours 1030 - 1400hrs. Please take a note and have this resolved as this is affecting my work.
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet Before upgrading plan from 50 to 100 mbps Plan, ur customer care associate had also confirmed that my router will support 100 mbps. WRONG INFORMATION given to me. Who is responsible for this issue ?????
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srikanth varma
(@srikanth1427) reported
from
Rājendranagar, Telangana
@ACTFibernet I wanted someone from ur company to provide the resolution . This is like cheating customers.
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we lost connectivity yesterday evening and raised a complaint immediately. Until now, there is no update. When I called to customer service, I was kept in waiting for 15min before someone connected and kept me on hold for few minutes and disconnected call. Disgusting
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VIJAY RATHI
(@VIJAYRATHI) reported
from
Hyderabad, Telangana
@ACTFibernet very poor service Support and no way to talk 2 any customer care officer.
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Karthik Chinnaiah
(@KChinnaiah) reported
from
Rājendranagar, Telangana
@ACTFibernet Very flaky network today since an hour. Please help look into this. Location MiyapurJPN NagarPhase2.
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
SR10145253730022 - my internet speed is unstable raised multiple requests can you pls check @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jayant Kumar
(@jayantkumar90) reported
@ACTFibernet What is wrong with your systems? I have informed this several times onto the ACT helpline and field team. I own a single account but my mobile number is linked with multiple accounts and hence I am unable to use my mobile number to login n access my account online😤
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Udayan Si.
(@suriyanudaya) reported
@ACTFibernet I have raised complaint this evening 6.30pm and it is closed by 8.30pm without solving the issue. This is happening second time in the last 10days. Again and again I am contacting customer care and wasting my time. As a long time customer, what shall I do.
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Vicky
(@Vicky11812784) reported
@ACTFibernet Its been 2 hours no call or resolution !
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Mahesh M Nair
(@MaheshMNair) reported
@TRSaranathan @Mittermaniac @ACTFibernet Yes ACT did a good job. When I came to Bangalore in 2017 I was running after Airtel and Bsnl for a broadband but with slow speed and their tantrums I decided to try out ACT. Turned out to be really good and more importantly reliable. Cust service is also good.
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Devendra
(@deven1986) reported
@ACTFibernet i have been trying to get my frequent speed variation problem resolved since 1 week but every time agent says we will send technician and will check on beckend. I am having online classes daily and this frequent speed variation ruins everything.
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Vicky
(@Vicky11812784) reported
@ACTFibernet Its been 2 hours no call or resolution !
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Santosh
(@ETbroughtushere) reported
@ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you. ticket number SR10261933146502 Account Number is 102016675492
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Naveen
(@zanaveen) reported
@ACTFibernet I am not getting internet from 7 days. Today customer care called me and told to get disconnected forcefully as there is no available box connection. I have paid 4 Months advance money as I trusted ACT. Now not sure about refund Can I get some help User Id : 11079171
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Deepika Mohanbabu
(@dpka_m) reported
@ACTFibernet You guys called to only say the same status over and over again. Backend tech team says there is issue with the cable on site, and the onsite field technician has updated that the cable is working fine and its the issue with backend. Do we look like fools for you?
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𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂
(@_abhiarya) reported
@ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet