ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500028, 500003, 500048, 500058, 500004, 500062 and 500009.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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arif khan
(@4uArif) reported
from
Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Rehan 雷涵
(@theleihan) reported
from
Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Yoga Sandeep
(@YogaSandeep1) reported
from
Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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nikhil goyal
(@goyalnikhil1) reported
from
Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Ravi Kongara
(@ravikkongara) reported
from
Rājendranagar, Telangana
@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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Ankush Agarwal
(@Ankushagarwal07) reported
from
Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Ashwin Namde
(@ashwin_namde) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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Dinesh Varanasi
(@dinesh_pandu12) reported
from
Annāram, Telangana
@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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PUSKIN SINGH
(@puskin_singh) reported
@EVRa2910 @ACTFibernet @PMOIndia Yes the problem is that if we trust on the brand and give money before the delivery then they have to trust will the sales agent help in this matter because mine Agent says they have to setup a power box I refused that for it now let see what technician says
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ravinder dhingra
(@ravinderdhing12) reported
@ACTFibernet Nobody is looking or bothered. They make excuses. So do you. If this is how you operate in tough times then no use you running thus business bad boasting in national newspapers. Local providers are better than you and humans too...
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Being Human
(@Human_Being20) reported
@ACTFibernet How much time for a New Connection? Your Sales Guy Kushlesh Varma Who claimed he is Company Employee is making wrong Commitment only after payment Daily in evening, meeting, driving, and emergency but no sense to revert. Now I want refund and He will get call from SI
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Mahima Sharma
(@MahimaS03540231) reported
@ACTFibernet Pls be aware that I'm not going to make the payment unless the rectification is made. You may disconnect the service if you want but I'm fed up of your shameless customer service.
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Sunder
(@sundersw) reported
@ACTFibernet Internet outage twice in a week! People are working from home and this is simply not acceptable! Stop wasting everyone's time boasting about these fake awards and get to work on improving your uptimes!
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Shirish Kk
(@shirishkkIFA) reported
@ACTFibernet SR10256691871032 Internet not working..download speeds are pathetic,fed up of ur services...
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Sunny Maitreya
(@sunnymaithreya) reported
@ACTFibernet worst experience
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pk vijay
(@pk_vij) reported
@ACTFibernet @ACTFibernet Don’t understand as to why every fortnight my Internet is down , guess it’s not part of my monthly plan
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Being Human
(@Human_Being20) reported
@ACTFibernet Already msg sent.. Hope you people will respond.. if this is before installation what kind service will be after installation.. God Knows.. also arrange some training and BG check of Your emp, they are doing part time or making fools to customer with lie in every statement
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Being Human
(@Human_Being20) reported
@ACTFibernet @Ramshriii You people only making Fools to customer.kindly Keep good sales Emp atleast in new launch area.taken new Connection in Jaipur and Sales Guy Kushlesh varna inly making Fools after payment. It's 5th day today no update. no ph pickup always in emergency. Worst exp b4 installation