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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 4 outage signals in the last 24 hours around Hyderabad, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 1:21 PM GMT+5:30.
  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 15% Total Blackout (15%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500055 , 500048 , 500003 , 500063 , 500038 and 500034 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 18 hours ago
Hyderabad Internet 18 hours ago
Hyderabad Internet 19 hours ago
Hyderabad Internet 20 hours ago
Hyderabad Internet 1 day ago
Hyderabad Total Blackout 4 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

  • somanisumeet
    Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_

  • sudhir8000
    Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana

    @ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services

  • Chandra15173281
    Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad

  • akbar08755
    Mohd akbar (@akbar08755) reported from Hyderabad, Telangana

    @ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

  • haisreekanthnk
    foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana

    @ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP

  • khanshabaz20
    shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana

    @ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME

  • mhaskartejas
    Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana

    @ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.

  • rizwanfarooqi
    Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana

    @ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience

  • way_2_Imran
    Imran Ahmed (@way_2_Imran) reported from Rājendranagar, Telangana

    Dear @ACTFibernet Internet service is very slow for several days in Hafeezpet Youth Colony, please note

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet this is 2nd time this month internet is disconnected in our area. This is worst standards of service.

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet @MMH12169799 Worst quality service poor customer care

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service

  • SujataT07213890
    Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana

    @ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?

  • mohammadsharfu2
    Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, Telangana

    I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • KannanRr
    Dr. Kannan RR Rengasamy (@KannanRr) reported

    @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

  • Lollubee
    𝗟 𝗼 𝗹 𝗹 𝘂 𝗯 𝗲 𝗲 (@Lollubee) reported

    @ItismeLucifer @ACTFibernet No use. ******** closing the ticket without resolution.

  • ssaravananmechg
    saravanan s (@ssaravananmechg) reported

    @ACTFibernet I have raised disconnection request 2 times but your side not initiated any action.what you think about the customer? What ever you do on your wish?...@DoT_India @TRAI .least bothered about customer...

  • ShanbNit
    NiShan (@ShanbNit) reported

    @ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan

  • rajatshah2006
    Rajat (@rajatshah2006) reported

    @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

  • runthusiast
    Sachin Gogia (@runthusiast) reported

    @ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.