ACT

ACT Outage Report in Hyderabad, Hyderābād, Telangana

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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055 and 500048.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Hyderabad, Hyderābād, Telangana 02/23/2026 02:00

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hyderabad, Hyderābād, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

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City Problem Type Report Time
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaHyderabad TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • RulerZzrule_aLi Wajeehuddin Ali (@RulerZzrule_aLi) reported from Hyderabad, Telangana

    @ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.

  • GVikramGoud G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana

    @ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist

  • johanclive5 Johan Clive Ramos (@johanclive5) reported from Rājendranagar, Telangana

    @ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR

  • Uttej03 Sai Uttej (@Uttej03) reported from Annāram, Telangana

    @ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993

  • iamraguram Ragu (@iamraguram) reported from Hyderabad, Telangana

    @ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.

  • iamraguram Ragu (@iamraguram) reported from Hyderabad, Telangana

    @ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.

  • its_mitz M̶i̶t̶z̶ ̶J̶a̶i̶n̶ (@its_mitz) reported from Hyderabad, Telangana

    @ACTFibernet Network name : Actfiber Customer ID : 101000706735

  • BidyasagarKapa1 Bidyasagar Kapali (@BidyasagarKapa1) reported from Annāram, Telangana

    @ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs

  • ifayaq Fayaq Hussaini (@ifayaq) reported from Hyderabad, Telangana

    @ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.

  • iiirdi sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience

  • vikramroy Vikram Roy (@vikramroy) reported from Hyderabad, Telangana

    @ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.

  • vinodkaparthi19 KA.... Vinod (@vinodkaparthi19) reported from Hyderabad, Telangana

    @ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.

  • KBhallana Kyatham Bhallana (@KBhallana) reported from Rājendranagar, Telangana

    @Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.

  • nandshiva4 Shivanand gujjari (@nandshiva4) reported from Hyderabad, Telangana

    @ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi

  • RahulKundu5 Rahul Kundu (@RahulKundu5) reported from Rājendranagar, Telangana

    @ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.

  • ItsMI_Official Mohammed Imran (@ItsMI_Official) reported from Rājendranagar, Telangana

    @ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠

  • DigitalBharath Bharath Bhushan 🌟🌟🌟 (@DigitalBharath) reported from Hyderabad, Telangana

    @ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet

  • goyalnikhil1 nikhil goyal (@goyalnikhil1) reported from Rājendranagar, Telangana

    Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix

  • Hyd_Nawab Nilesh Mahajani (@Hyd_Nawab) reported from Hyderabad, Telangana

    To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.

  • sareengram Atul Sareen (@sareengram) reported from Rājendranagar, Telangana

    @ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Nkamtc भारतीय (@Nkamtc) reported

    @ACTFibernet Very poor service and pathetic response from all channels

  • SrikanthPothal1 Srikanth Pothala (@SrikanthPothal1) reported

    @ACTFibernet @ACTFibernet Account # 7989000176 , Location Peerzadiguda, Uppal - Hyderabad, its been 5 days wifi is not working hoping to get the resolution as early as possible

  • shakthimaaye Shakthimaaye (@shakthimaaye) reported

    @ACTFibernet My internet is not working. Your service agent says I must pay ₹3500 for a new router, but I already paid ₹1000 as a deposit when I started the connection. Why should I be charged again? Please resolve this immediately. #actfibernet @ACTFibernet

  • radheanshu Ak (@radheanshu) reported

    @ACTFibernet @ACTFibernetHYD net not working.. need immediate connectivity, kindly see to it. 101694593444

  • GauravAgar7799 Gaurav Agarwal (@GauravAgar7799) reported

    @ACTFibernet Internet not working from yesterday, How do we enjoy our weekends without internet? Please take this up on priority. Ticket no. SR10177221934884

  • Darshan62562013 Darshan (@Darshan62562013) reported

    If you really value your customers, act now and restore the service immediately. #ACTFibernet #ACT

  • M_Sutherson Sutherson M (@M_Sutherson) reported

    @ACTFibernet On Monday I got an email that refund request was taken and asked me to wait 5 working days. It is over, but neither got refund nor any message from them. ACT is TOTAL FRAUD company. NEVER EVER Choose @ACTFIBERNET.

  • ankitsingha Ankit Singh (@ankitsingha) reported

    @ACTFibernet pathetic service by Act fibre. It doesn’t work continuously for a month. Your representative Mr Ravindra reddy doesn’t even know how to talk to customer and he is saying repair will take time. Do whatever you want. Last time it took 20 days in repair. This is 500078.

  • Darshan62562013 Darshan (@Darshan62562013) reported

    Dear @ACTFibernet When will you resolve the internet service issue in Broadway Residential Area, Medchal, Telangana? It has been 13 days without internet & I have never seen such a pathetic service provider.

  • rohitbarker Rohit Barker (@rohitbarker) reported

    As expected @ACTFibernet has THE worst service of any Internet provider out there. My Internet has been down for over a day now. No response from you guys. No way of contacting a technician. And your call centre is a joke.