ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500068, 500009, 500055, 500003 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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swathi kanuganti
(@swathikanuganti) reported
from
Hyderabad, Telangana
Need to contacr customer support for bill adjustment. Power bill hasn't been provided. Account No : 101002880165 Customer care number is not reachable, also sent an email however no response. @ACTFibernet
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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Sampath Kumar Kamati
(@sampathkumar101) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?
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starseed.369
(@Michael_Viplav1) reported
from
Rājendranagar, Telangana
@ACTFibernet disappointed coz of your poor service
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Srujankumar
(@Srujank98586583) reported
from
Rājendranagar, Telangana
@ACTFibernet ur services r pathetic, most of the times internet is down and you take more than 24hrs to resolve And you guys know that ur services r pathetic so u keep ur customer service lines dead, to avoid listening to all the hush hush, I am taking leaves from work coz you!!
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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starseed.369
(@Michael_Viplav1) reported
from
Rājendranagar, Telangana
@ACTFibernet i applied for a new connection poor service of your team. No response at all.
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Tuhendu Das
(@mail2tonnie) reported
from
Rājendranagar, Telangana
@ritanmoy @ACTFibernet I’m using @ACTFibernet service is so far good! Only once 3 days fiberCut.
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Pal
(@Vishalpal__) reported
@excitel_rocks Facing terrible internet speed I raised a ticket also on Excitel app, the internet is dropping since yesterday What a crap service you are giving I m using a 100mbps plan & u are giving 7mbps r8 now after my plan got expired I definitely go with @ACTFibernet
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Sai harshita chava
(@ChavaHarshita) reported
@ACTFibernet could you check the support ticket on this account 101013584418 quick please..i have something important going on and suddenly lost connection at 10 30
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Shankar
(@Shankar311292) reported
@ACTFibernet @ACTFibernet, I am gonna switch to another provider if this issue isn't solved at once. And I am never gonna suggest anyone.. Your team said it will be resolved by 10 am tmw. I hope you understand wfh pressure daily. Acc:102516514753
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Rahul
(@RahulBangia) reported
@ACTFibernet Pathetic Service internet down with no action from last 8 hours. I will go for disconnection if issue persist Dear Subscriber, This is an automatic email confirmation to inform you that your ticket number SR11058772654012 has been registered
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Shankar
(@Shankar311292) reported
@ACTFibernet Internet down in Amruthnagar, Sector A. Repeatedly I am unconvinced with tweeting you again and again about the connectivity issue. Please get it solved at once. Send a team to site, make them communicate to you. That's how you know what's going on. Acc:102516514753
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Im Manohar Reddy
(@Manohar_Reddy97) reported
@ACTFibernet Can i know when this issue going to be resolved??
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Nehal Ahmed
(@DrKPriNCe23) reported
@ACTFibernet Worst customer service even after upgrading to an ACT Giga plan, 18 days have gone by without a resolution. Requested a GX box so the speeds match the plan i am paying for but unfortunately even after 2 engineers checking at site and requesting for GX box,
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Alahari Lalith Manoj
(@manojnlr92) reported
@ACTFibernet internet is not working. Mobile Number 9347242874
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karthi
(@karthi81758728) reported
@Abhishe10024642 @ACTFibernet Same here it's been 2 days they keep on sending same message upon multiple follow-ups on the app. It's been happening twice in a month and internet really sucks. Worst customer support.
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Bharanikanth S Tirumala
(@BharanikanthST) reported
from
Rājendranagar, Telangana
@ACTFibernet dooms day is not far for you guys! Pathetic is the understatement for the service you guys provided. Router not collected yet. Shifting not initiated yet after 3 days of waiting. I don’t have words to explain the kind of poor service you provide.