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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 7:36 AM GMT+5:30.
  • 59% Internet (59%)
  • 22% Wi-fi (22%)
  • 16% Total Blackout (16%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500055 , 500048 , 500003 , 500038 , 500002 and 500009 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 2 days ago
Hyderabad Total Blackout 2 days ago
Hyderabad Wi-fi 4 days ago
Hyderabad Total Blackout 4 days ago
Hyderabad Total Blackout 4 days ago
Hyderabad Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet WTF! - Where’s The Fault. Annoying services

  • TejaParekar
    Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city

  • Chandra15173281
    Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,

  • limitless_sibu
    Sibasish Ganguly (@limitless_sibu) reported from Makta, Telangana

    The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet @MMH12169799 Worst quality service poor customer care

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately

  • sonuanil1997
    sonu anil (@sonuanil1997) reported from Hyderabad, Telangana

    @ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

  • itsashwaan7
    Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, Telangana

    What is the resolution time Ticket no SR10166605033264 @ACTFibernet

  • haisreekanthnk
    foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana

    @ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP

  • mohammadsharfu2
    Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, Telangana

    I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • ab_mujeeb_
    Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana

    @ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet When the problem can be solved?

  • Roopesh0609
    Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana

    @ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.

  • way_2_Imran
    Imran Ahmed (@way_2_Imran) reported from Rājendranagar, Telangana

    Dear @ACTFibernet Internet service is very slow for several days in Hafeezpet Youth Colony, please note

  • TayyabaTahseen
    Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana

    @ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

  • ShanbNit
    NiShan (@ShanbNit) reported

    @ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan

  • beingmejst
    just being honest (@beingmejst) reported

    @ACTFibernet Just got internet back. Issue resolved. TY

  • rajatshah2006
    Rajat (@rajatshah2006) reported

    @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

  • manishkundan01
    manish kundan (@manishkundan01) reported

    @ACTFibernetHYD @ACTFibernet False commitments, zero accountability, and no resolution. Install the connection immediately or process a full refund. #CustomerService #ACTFibernet

  • ssaravananmechg
    saravanan s (@ssaravananmechg) reported

    @ACTFibernet @DoT_India @TRAI Also why much you are very concern about the bills even without providing proper service. Nill was generated without addressing the issue also without providing service.

  • jaineshbp
    Jainesh Patel (@jaineshbp) reported

    @ACTFibernet severe connectivity issues this week. Also not working since last 24 hours! Terrible service My X account has just become a way to raise issues regarding ACT Internet as no one in your customer service responds back!

  • mishrap276
    Priyanka Mishra (@mishrap276) reported

    @ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.

  • thegr8uk
    Nikhil Kaveth (@thegr8uk) reported

    @ACTFibernet Update: I received a callback from the ACT Broadband billing team, and they have adjusted my bill by crediting the charges for the outage period. Thanks for the prompt action and for resolving the issue. @ACTFibernet