ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Lohith Krishna
(@lohithkorp) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet What happened, still no one turned up. Disgusting... Even I have mailed to your CEO Bala malladi and sunder raj. No response. I never seen such type irresponsible persons in CEO position..
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again my network problem, what is this pathetic service. You are doing billing atleast 2-3days withy giving service to me. I really fed-up with your service from past 10months.... request to do permanent solution for my issue. SR10163225363694
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my name is spelt incorrectly in your system & I need the bill as proof for some work. Informed one of your executives over call but no correction has been done. How come despite providing PAN/Aadhar the spelling isn’t entered correctly? Please help.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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hydgal
(@hydgal) reported
@ACTFibernet no internet since yesterday. This is the second time this month. ETA is given as same day but always takes 2-3 days for issues to be resolved. This is pathetic service. Customer care keeps telling it's on priority but no work is done on ground
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Patrick-1229
(@1229_patrick) reported
@ACTFibernet my internet has been for two days now due to the cable cutting There is no resolution, the engineer doesn't even pick up my call. How long should I wait? The resolutions keeps being delayed to 9 PM and then again 9 PM in the morning
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Sheykhar
(@shey_khar) reported
When can I get my internet connection fixed ?? It's been 48 hours with no internet. Complaint raised yesterday ticket no. SR10176718575914 @ACTFibernet @ACTFibernetHYD
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hanmanth Sidharth
(@hanmanthSidhar1) reported
@ACTFibernet when the issue will be resolved it's already 30hrs still no internet
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Pavan
(@pavanamar554) reported
@ACTFibernet Internet not working since morning. I have raised a complaint and ETA is 9 pm today and time is 9 30 pm. Please restore internet by tomorrow morning 8 am . We have to work from home. I know there is issue going on but still make sure it is restored. Check DM.
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G Bharath Kumar Reddy
(@GBharatKumarRed) reported
@ACTFibernet your numbers are not reachable. My ticket number is SR10176715942464. When can we expect the service restoration?
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blackscorpio
(@blackscorpi0) reported
@ACTFibernet why is the internet down in Miyapur, Hyderabad 500049 area?
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mohankumar
(@mohanramuk19) reported
@ACTFibernet was the worst network provider of all network was down atleast 4 days of a month. No response from the team. Worst to the core. Never go with @ACTFibernet. #networkissue #networkdown #worstservice
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LFC YNWA....
(@mmlsenthil) reported
@ACTFibernet @trai I don't see any update or issues resolution yet. It's been 11 pm still issue prolongs
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Jeswin Abraham Jose
(@SemperFi_United) reported
@serish My @ACTFibernet connection is out from Yesterday morning. This is Suchitra area, Qutbullapur, Hyderabad. More than 32+ hours since outage started. No resolution