ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 23, 10:47 PM GMT+5:30.
- Internet (75%)
- Total Blackout (13%)
- Wi-fi (13%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500001 , 500055 , 500061 , 500048 , 500004 , 500035 and 500034 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at ACT
ACT is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 10 hours ago |
|
Hyderabad
|
Internet | 24 hours ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, TelanganaI need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaI have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
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Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana@ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.
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PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet When the problem can be solved?
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Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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Pagglait (@valli_5) reported from Rājendranagar, Telangana(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet why my WiFi is getting slow ac no : 101014837724
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Kumar Jena (@MJena32694) reported@ACTFibernet I am using your service .I was paying 659 monthly plan .but today they charged rs 796 .means 118 for late payment.its not right.if I am paying my bill after late they are charging too much then if I will any internet problem will they pay me money for that.
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Jazz (@aniljaswal007) reported@ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.
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Neeraj Verma (@NeerajV70007257) reported@ACTFibernet @ACTFibernet Issue still NOT resolved. No one has contacted me yet. Why am I receiving “Assets Recovery” notifications without resolving my complaint? This is unacceptable. Please stop recovery immediately and arrange a callback today. Ticket ID: SR11079916754264 Mob: 9910922475
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.
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𝓷𝓮𝓮𝓻𝓪𝓳 𝓽𝓱𝓪𝓴𝓾𝓻 (@nrj_01_) reported@ACTFibernet Ai crap
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Anurag (@anurag_abk) reported@ACTFibernet This is a very poor service from the @ACTFibernet after wasting 12hrs I am told that we will update you in 24hrs. The issue is that they pay 70Rs to someone a month in area to let them use power for the hub. And that guy left home so no power and no wifi to the whole area.
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Jagyanseni (@SweeTie92083310) reportedNo internet since today in my area. Ticket SR10279909602684 still unresolved. This is affecting my work. Request urgent escalation and immediate resolution. @ACTFibernet
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Anurag (@anurag_abk) reported@ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.
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Natarajan Venkat (@natarajanv88) reported@ACTFibernet let me know if you need the call recording where your rep confirming service wont be disrupted and pending due will be waived off. More details on my email to help desk & nodal officer.
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Randeep Singh (@ramansaini) reported@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Apr(DD/MM) 19:30 to 21:00. Team ACT This is what im getting. Can I request for cancellation of the plan and refund please. I don’t want to take it anymore @ACTFibernet @jagograhakjago