ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500058, 500055, 500003 and 500068.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Aamer4373
(@aamer4373) reported
from
Hyderabad, Telangana
@ACTFibernet pls advice on the below ticket no SR10136978219722 . In wake of covid 19 we expect quick and professional service from Act .
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD issue persists since a week... with no help... no one called me till now
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Dr Max
(@DrmaxSaini) reported
from
Rājendranagar, Telangana
@ACTFibernet you idiots ! Wasted my 7 days asked for refund, you left no scope of negotiations due to poorest customer care on the planet.
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Mariya Babu
(@mariyababu99) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet still getting busy for customer support, it has been more than 24 hours still installation was not done. Not received a single call from AcT Team!! Worst experience ever
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Dr Max
(@DrmaxSaini) reported
from
Rājendranagar, Telangana
@ACTFibernet you are disgrace to customer service. Till now no response and resolution. 😤
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Dr Max
(@DrmaxSaini) reported
from
Rājendranagar, Telangana
@ACTFibernet have some shame! It’s 7th day running and no installation guy turned up! If this is your customer service than you really need to re-think about your gradual failing of your organisation. Thinking to lodge a complain to #trai. Oh this is even after escalation! SHAME
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD how many days I need to wait to resolve an issue.
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Mariya Babu
(@mariyababu99) reported
from
Rājendranagar, Telangana
@ACTFibernet @Actfibernethyd @KTRTRS @MinisterKTR I took the Act subscription yesterday and I have been told installation will be done today Im still waiting for the installation trying to speak with customer supprt from past 4hrs with noluck.sales person number is switched off
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vasanth kumar
(@vasanthkumar75) reported
from
Rājendranagar, Telangana
@ACTFibernet hi from last some months I'm facing problem with act internet every often the net go off and I call call center no response properly I call several times the call contact with them and they ask for 24 hours. The technical person came he will do some change in the
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Sujoy Chand
(@sujoychand) reported
from
Rājendranagar, Telangana
@ACTFibernet your services have been worst in my experience of use in last 12 days right from of getting installation took 3 days config. of wifi 1.5 day of follow up and NOW dead services with customers care not reachable .#CustomerService #CustomerExperience #worst #Help
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Raj
(@Raj2Yu) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD no one turned up and my issue still persists, counting days with issue opened, almost 10 days, pls help
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Raj
(@Raj2Yu) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD SR10137030729202 issue pending more than 24 hours, wifi not worki g, speed is below 1 mg when it has to be 40
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Please either look in to my issue or refund, no one responding since days
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Raj Krishna
(@rajkriShnaWTF) reported
from
Annāram, Telangana
@HathwayBrdband Acc: 1120000574 Might as well go for another ISP. #hathwaybrdband sucks. #actfibernet Coming to you 😂😂
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dishant kumar rath
(@DishantRath) reported
from
Rājendranagar, Telangana
@excitel_rocks The worst service I have ever encountered.. Upgraded my plan to 100 mbps but never got more than 40 mbps and none of you ever care thrlough raised several concerns. You guys need to learn a lot from @ACTFibernet @airtelindia
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD I raised concern a week back and no one is responding to look in to my issue, authentication error on new device connection, pls help or refund it's high time
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Vinod Jella
(@22b1ea5b7b564bf) reported
from
Karangūda, Telangana
Hello @ACTFibernet @ACTFibernetHYD There's no internet from the past 2 days in my area and there is no proper response from your team . I am working from home and how do you expect me work without internet. I need an immediate resolution
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Veda Phani Swaroop H
(@vedaphani) reported
from
Rājendranagar, Telangana
@ACTFibernet can we get flex bytes free for next 3 months the same way you gave during cricket World Cup. Now is the time you need to support wfh.
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Rajendar
(@Rajendar_Y) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I am unable to reach your support team on mentioned number 7288999999 and 91212 1212. I have raised request no:SR10136647014735 which was closed without fixing and your technical associate who addressed this issue is very rude. Can you kindly arrange a call
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vasanth kumar
(@vasanthkumar75) reported
from
Rājendranagar, Telangana
@ACTFibernet switch box after he do's it will work for 5 to 10 day's and it will get same problem it's says that the login area is not registered please contact with call center can you please look and help me on the same I have raised the several request on the Sam issues.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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NOORULAMEEN
(@AMEENCHENNAI72) reported
@ACTFibernet How long you guys will take to reply or resolve the problem ?? There is no proper TAT given. What’s happening? @ACTFibernet
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Pavithra Prabakar
(@PavithraPrabak7) reported
@ACTFibernet Still no response very disappointed by the service
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ramganesh
(@ramganeshonline) reported
@ACTFibernet worst service. Internet is not working more then 3 days and frequent disconnectIons. You people keep extending the days and saying it will be resolved by 7pm and when I call next day again 7pm. Who will bear the loss of pay bcoz of your service? Worst service ever
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Ashwani
(@AshwaniRautela) reported
@ACTFibernet this is my second complain for the same issue, kindly address the issue and resolve it permanently. Ticket id SR10163492179694
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Vivek Sinha
(@viveksinha2) reported
@ACTFibernet multiple users are facing internet connection issue related to SR10163489238234 Expect you to urgently solve the issue
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Siva Swaminathan
(@sivadism) reported
@ACTFibernet Being an existing customer what am I going to get better from Smart Fiber?? I feel the same experience. Is it just a technology upgrade or hardware upgrade?
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Prakash G
(@gnprakashdpm) reported
@ACTFibernet My internet goes off with power. When I raise tickets for this, they tell me that they'll close ticket but work on it later but after closing the ticket, they never respond. If this continues,I've no option other than switching to @reliancejio or @airtelindia
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AKASH SHENDGE
(@AKASHSHENDGE) reported
@ACTFibernet Applied for new connection setup. A/C No: 102634425737. Payment and doc verification was completed on 11th Nov. Still there is no response from the technical team regarding connection setup. Constantly in touch with customer care still, there is no promising action.
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PRAKASH
(@prakashofficl) reported
@hookitoe @ACTFibernet Worst customer service
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artika raj
(@artikaraj) reported
@ACTFibernet Throwing a hail Mary and seeing if you'll actually respond to my complaints here. Been weeks since complaint hasn't been taken care of.