ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 8, 3:59 PM GMT+5:30.
- Internet (68%)
- Wi-fi (14%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500003 , 500055 , 500001 , 500002 , 500048 , 500034 and 500035 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 22 hours ago |
|
Hyderabad
|
Total Blackout | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Wi-fi | 5 days ago |
|
Hyderabad
|
Total Blackout | 7 days ago |
|
Hyderabad
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Sunil Jella (@SunilJella) reported from Annāram, TelanganaMy Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber
-
Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback
-
🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
-
siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.
-
sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
-
@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet why my WiFi is getting slow ac no : 101014837724
-
sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
-
Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
-
Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
-
-
Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
-
Deepu Pradeep (@pradip_idiot) reported from Rājendranagar, Telangana@ACTFibernet Till now no call from any representative and no refund , I think u ppl no bother on customer issues. Literally telling u ppl are looting public money . I never ever suggest to ACT to any one . Shame on your customer service 😝😝😝
-
Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
-
Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
-
Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@KMAHESHMahesh1 @ACTFibernet waste network
-
Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
-
Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, TelanganaI need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
farzi (@_farzi69) reported@ACTFibernet Worst customer support ever facing an issue in my internet connection since yesterday ETA was 5 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP
-
Vishnu (@vish_people) reported@ACTFibernet Its been 24hrs, what is the expected time for the fix
-
anitha (@anitharai) reported@veeransg5 @ACTFibernet Crap.. they just not interested in fixing issues.. It’s just mentality of Indian service providers.. they will take full amount but can’t provide service .. they take power from your home n provide connection to others .. there will be around 10-20 connections from each box ..
-
Suchit Mishra (@SuchitMish35454) reported@ACTFibernet @VFSGlobal @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService
-
Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet How long it will take solve the problem
-
Leo 🇮🇳 (@LuminousLeo_) reported@ACTFibernet Can you please confirm if @ACTFibernet service is available in Sun City, Bandlaguda Jagir, Hyderabad 17.359706,78.401223. Without confirmation I will not pay the renewal charges which is due on 16th May.
-
Vishnu (@vish_people) reported@ACTFibernet No internet since Wednesday, no one gives any update on what is taking so long . Very disappointing service, my message here from 2 days ago have gotten no response
-
Pradeep Swaroop (@swarnajothips) reported@ACTFibernet HI Pradeep Swaroop ,We regret the inconvenience caused we are working on the connectivity issue with Ticket ID: SR10180136488710 . Request you to check the ETR and track the ticket with ease on the ACT Fibernet app. No response regarding the ticket
-
HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet plz look into this matter ur service is not good enough.
-
iAnamika (@iAnamika_vibes) reported@ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.