ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 9:28 PM GMT+5:30.
- Internet (64%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500003 , 500009 , 500001 , 500002 , 500035 , 500051 , 500034 and 500056 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 5 hours ago |
|
Hyderabad
|
Total Blackout | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Wi-fi | 4 days ago |
|
Hyderabad
|
Internet | 7 days ago |
|
Hyderabad
|
Wi-fi | 7 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
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shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana@ACTFibernet ITS A WORST NOT RESOLVING MY COMPLAIN COMPLETEY ONE MONTH IS OVER NOT YET OFFICIAL OF ACT FIBER NET NOT CALL ME
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.
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Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, TelanganaPathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Worst internet service provider
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Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, TelanganaHi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet
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Anvesh kaka (@Anvesh78484679) reported from Rājendranagar, Telangana@ACTFibernet R u solving my problem r not...
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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gutsy girl (@GirlGutsygirl) reported from Hyderabad, TelanganaThe shittiest 5g network @ACTFibernet the biggest scam its not even 2g
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niharika B (@_aloopitika) reported@ACTFibernet The customer care reps do not listen, they just cross talk all the time, the lady who picked my call the last time just didn’t listen to me. When I demanded that I speak to her supervisor, she stalled it first then put me on long hold (to test my patience) only to come back
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SY (@Beard__7) reported@ACTFibernet Please do this ASAP because my work suffers due to this problem.
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Charan Chinthapalli (@CH24393) reported@ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.
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Seeker (@seeker0321) reported@ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread
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iYappan kRishnan (@jeeves_k) reportedDear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson
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i am myself, won’t change (@iamme_wontchang) reported@excitel_rocks My best advice first un tie with @playboxtvapp and tie up with good OTT providers. Then your service will be grown. Any how I am planing to move @ACTFibernet as you have removed ETV win for new customer and renew plans.
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karthik alagan (@karthikalagan) reported@ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.