ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 31, 10:27 AM GMT+5:30.
- Internet (50%)
- Wi-fi (29%)
- Total Blackout (17%)
- TV (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500055 , 500001 , 500002 , 500048 , 500003 , 500035 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 3 hours ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Wi-fi | 4 days ago |
|
Hyderabad
|
Total Blackout | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Srinivas (@srini_tweet) reported from Rājendranagar, Telangana@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana@ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet you guys never fail to surprise us. Every month there is an internet issue. You guys are absolute ****. I mean is this the way of looting customers like two days of each & every month you want the customers to not use internet and pay you complete month bill!
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@ACTFibernet Every week there will be problem with my internet...2 days in week there is no internet.. I do not recommend anyone to take ACT
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, TelanganaHi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month
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Madala Vinesh (@VineshMadala) reported from Annāram, Telangana@ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon
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Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana@ACTFibernet please cancel my connection with immediate effect
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Thamizhan (@ImThamizha) reportedSR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?
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Prathik Kumar (@prathik_kumar1) reported@ACTFibernet internet down restore immediately
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Nagakrishna Chodagam (@NagakrishnaCho1) reported@ACTFibernet speed is very low. Buffering and interrupting. I doubt if the service is as per the plan.
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Jahangir Alam (@TheJahangirAlam) reported@ACTFibernet Don't appreciate template response. Need to fix the issue asap
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Anil Kumar (@anilkumarmo) reportedRethinking me trying to move away from @ACTFibernet, who’ve given better service & support in Bengaluru for years but for poor connectivity reach at the place where we stay and their advance plan to enhance their own connectivity which should be doing the job in the first place.
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Mohammed Sameer (@sameermoh) reported@ACTFibernet SR10180483914514 is not resolved after the ETR time expires. We have subscribed for work and such disconnections are hampering our services. Please expedite the resolution.
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Ramarao Dutta (@urchinni) reported@ACTFibernet @ACTFibernet The issue is STILL NOT RESOLVED. 4 days and still counting. No technician has contacted us. There has been absolutely no update regarding the cause or the expected resolution time. How much longer are we expected to wait for a service that we are paying for?
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Prajwal Suhas P 🇮🇳 (@prajwalps) reportedAct Internet 🛜 is down from 5 hours in a Bangalore office. No support no service @ACTFibernet can you please arrange a call back? Digital India 🇮🇳
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Shivam Garg (@shivamg0902) reported@ACTFibernet @FiberAct Very poor service
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Rajenderreddy (@rajender4reddy) reported@ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket