ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500062, 500035, 500058, 500055 and 500003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (19%)
-
Total Blackout (10%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet It's being 3 days to wait for your support. How many more days you will take to resolve the problem. Hoep you will not take a month!
-
varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
-
Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
-
Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet change your hashtag from #FeelTheAdvantage to #feelthepain. Worst ISP
-
Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet offer worst customer service instead of giving best... I am trying to contact your service team since Saturday, as my internet connection is down but not getting any resolution for that.. Customer service team isn't responsive and not helpful.
-
shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet No connectivity since yesterday, this is 2nd time within 3 weeks. No response after complaints .Very bad service from Act. We all know how hard it is to work without Internet. Dont just do marketing without having proper service.
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
-
D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
-
Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
-
pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
-
shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
When this issue will get resolved? @ACTFibernet
-
Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
-
deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet The cx service line is always bz (not available round the clock) n if we some how reach out to someone no response... The actfiber App says "there's no such mobile number registered with us" now until yesterday I was logged in with the same number n raised a complaint as well.
-
Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
-
deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernet Haven't heard from u... Don't have basic courtesy to contact customer...
-
shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet There is no connectivity since yesterday. And no one bothered solve the issue. This is 2nd time within 3 weeks. We all know how we are working right now. And without internet it becomes miserable. At onside you talk about speed and service the other side no response.
-
deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet That no where concerned about cx's issues n even doesn't care for the plan upgradation... Have been with actfiber for a long time n never had any complaints but now I think I'm done... SERVICE SUCKS!
-
ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
-
Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ganesh Kumar Challa
(@GaneshChalla90) reported
@ACTFibernet Your customer service guys don't have proper knowledge.
-
Kyungmin
(@Kyungmi58598373) reported
@ACTFibernet Atleast no service engineer visits to check, I'm literally begging them because all my works are incomplete. I regret opting for @ACTFibernet Vizag but I need to bear this till Jan 27th as it's the last day of the pack, there's no choice,I need to face🙏
-
K.MAHESH Mahesh
(@KMAHESHMahesh1) reported
@ACTFibernet Till now nobody responded... Such a great service I ever seen.
-
Danny Jacob
(@danny_jacob) reported
@ACTFibernet Internet connection not working since 24 hrs. Have been told there is a junction box issue. Please issue refund for every day when the internet didn’t work.
-
Ganesh Natarajan
(@GaneshNataraja5) reported
@ACTFibernet Hello, I am facing internet issues frequently for the past 2 month. Internet is getting down minimum 5 times every month. Had a word with local service engineer, but still facing the issue. Pl do the needful. 3rd main road srinivasapuram korattur ,600076.
-
Manikandan
(@ManikandanManii) reported
@ACTFibernet @KRISHNA83138665 Worst service no one is responding
-
Ravi. K. Kumar
(@RK_AVULA) reported
@ACTFibernet What you will look into. You have looking the customers problem when he was your customer. Now, I ma not your customer. Then what you will look into ?? #ACTFiber @ACTFibernet
-
Naresh Goud
(@iforyou) reported
@ACTFibernet @ACTFibernetHYD plz check my acc, how many tickets I opened in recent : 101012129041, technician said to not open ticket and call me on his no 9505021473 (ravi) promised to solve issue but now not lifting the call. Is this way you treat customers. I demand compensation
-
Kyungmin
(@Kyungmi58598373) reported
@ACTFibernet Just day before yesterday internet issue resolved and again today there's no internet, since afternoon I have been calling the executive but he always disconnects the call, I've already raised the ticket then itself but it's of no use.ACTfibernetVizag worst service.
-
Ganesh Kumar Challa
(@GaneshChalla90) reported
@ACTFibernet My ticket SR10761761544912 is tentatively expected to be resolved by 9/2/2021 7 pm. Still not resolved. Called your customer service 4 times, didn't get a proper reply. You technicians are not answering my calls