ACT outages and service status in Hyderabad, Telangana
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (64%)
- Total Blackout (14%)
- Wi-fi (14%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500009 , 500048 , 500004 , 500001 , 500034 , 500035 and 500003 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 1 hour ago |
|
Hyderabad
|
Internet | 6 hours ago |
|
Hyderabad
|
Phone | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
2 days ago | |
|
Hyderabad
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaYears will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback
-
Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
-
Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
-
Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
-
Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
-
govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet If u dont bad works from and resolve the issue soon
-
Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
-
Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana@ACTFibernet please cancel my connection with immediate effect
-
sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
-
محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @MMH12169799 Worst quality service poor customer care
-
Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
-
Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
-
K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana@ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD
-
Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
-
Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
-
PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet When the problem can be solved?
-
@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?
-
Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
-
Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Siddanth Reddy (@sidhu_6921) reported@ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.
-
Saif diwan (@Saifdiwan233431) reported@shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing
-
sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
-
Ethish Kumar keerthi (@EShkeerthi) reported@ACTFibernet They are asking me to cancel the subscription instead of processing my refund request. As a final request, please ask your team to initiate the refund from their end as soon as possible. Thanks
-
Harsha J (@c236_j) reported@ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.
-
Pranesh G (@pranesh_ganesan) reported@ACTFibernet Registered Mobile No : 8015115434 I was asked to close the previous ticket without even resolving the issue and asked me yo create the new ticket and no fix for my issue till now
-
MayaRao (@MayaRao) reported@ACTFibernet ACT is not working sbd app is not loading. Contact person is not picking up the phone. Please advice.
-
Shaiju R (@ShaijuR12) reported@ACTFibernet Very poor experience with @ACTFibernet. 2days back I was facing internet not working issue. Now again I'm facing the same issue every month the same issue again and again Kindly escalate and fix ASAP SR10280007865474 open SR10279969999424 SR10279715710224
-
Rajeev Sharma (@Rajeev_advaitha) reportedIs this ACT Fibernet or acting company? SR10280054823817 Router not turning on since yesterday. Still getting calls saying “fiber fixed” while actual issue remains. Promises like “technician in 20 mins,” then nobody comes. Calls unanswered. @ACTFibernet @TRAI
-
Babu (@Babu245489411) reported@ACT Fibernet Your support is a complete mess. Engineer refuses to help and pushes to customer care, who give generic responses. No ownership, no resolution, just wasting my time. Train your employees—this level of rudeness and incompetence is shocking. #ACTFibernet #Poorservice