ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500048, 500055, 500034, 500001, 500062, 500035 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at ACT
ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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KAKumar
(@KAKumar14966506) reported
from
Annāram, Telangana
@ACTFibernet Problem resolved by me
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The Green Warrior
(@vgr9) reported
from
Hyderabad, Telangana
@ACTFibernetHYD Khan, Hope you're doing ok and on job.CAF 101459417975 Since you're not responding inspite several calls by me and my son Shared here, I haven't not expect @ACTFibernet so worest Service, before actually doing installation if this is situation fate of us After?
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet No call back from you. Please resolve this issue ASAP
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet I have 100mbs speed plan annually...bhut the speed what i get is 20mbps hardly...what kind of service you are providing...just fooling the customers.....with your fake speeds..
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Dinesh Wasalwar दिनेश वासलवार
(@dineshconveys) reported
from
Hyderabad, Telangana
@ACTFibernet what a disgusting service!! I paid on 23 September as your representative promised of I pay now i can get a connection by 27 afternoon!!! Its 28 evening now your support team just apologize and does nothing more than that!!! Why did i even choose ACT!!!!!!!!!!!!!!!!!
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iamashishjamalpur96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Again facing the same issue internet not working @ACTFibernet what kind of experience is this it's 7 th time internet is not working and who's gonna pay for my loss your field engineer aways say sever issue is your server so bad @ACTFibernet
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet Can I get a resolution today
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Veda Phani Swaroop H
(@vedaphani) reported
from
Rājendranagar, Telangana
@ACTFibernet Please respond asap .. issue is still not resolved and ppl are attending online classes from home and working from home .. ur service is pathetic especially at the need of the hour
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet consumer no. 850948 since yesterday no Internet. No response from customer care. I have an important zoom meeting. I please request you to rectify the problem immediately. 9490190429
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Vivek
(@Vivek43293475) reported
from
Hyderabad, Telangana
@ACTFibernet When qill you resolve this? Terrible service, close the business.
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Veda Phani Swaroop H
(@vedaphani) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet from the past 12 hours.. no response after registering complaint ..
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet Will there be any chance of getting the Internet today, it is already 4 days since net is down. 850948
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Naveen Kumar
(@NawieenK) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet @ACTFibernetHYD, my WiFi is down since more than 24 hours now. (Since yesterday morning 10am-ish). I've raised a complaint in your app but in vain. The registered mobile number is +917674828012. Kindly help. #ACTFibernet
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Venkat Naresh
(@vnaresh555) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ActfiberC It has been 24 hours since I gave a complaint that my internet is not working. No update from the team and no response. Ref no. SR10146125777492
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History Under Your Feet
(@HUFToday) reported
from
Rājendranagar, Telangana
@ACTFibernet Your connection has been damn slow today, in spite of making so many calls no resolution. Half of my day has been wasted due to this.
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Ryan rayees khan
(@ryankhan237) reported
from
Hyderabad, Telangana
Its been 3 days since our internet is not available, i even made a complaint but your guys does not even care to answer back to our calls is this the service what we are paying so much for? Worst service ever! @ACTFibernet @ACTFibernetHYD
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Sweta Parik
(@ParikSweta) reported
from
Hyderabad, Telangana
@ACTFibernet Hope to receive the solution ASAP as it is hampering my WFH. Hope you understand the urgency here.
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet my consumer no is 850948 no Internet since yesterday, no response from customer care. I have an important zoom meeting. Please rectify the problem immediately. 9490190429
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet again Internet not working. This is second time this fortnight. Please rectify this issue ASAP. 850948 connection number 9490190429
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balakrishna ravipati
(@baluravipati) reported
from
Hyderabad, Telangana
@ACTFibernet consumer no 850948 no Internet since 3 days. I have tried to contact customer service also but o response. Please rectify immediately 9490190429
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pradip Dabhi
(@pradipdabhi) reported
@ACTFibernet My broadband connection is down since 10:30 am . It is down more than 6 hours..it is not acceptable. Ticket no . SR11778770624844
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Anirudh
(@Kollipara_Ani) reported
@ACTFibernet ticket id: SR10178669626174, fraudulent activities being done by service agent Laxman in Yapral area, Hyderabad. Asking customers to purchase battery backup, not resolving the issue, closing the complaint without resolving.
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manikanta KLMN
(@ManikantaKlmn) reported
@ACTFibernet what a ****** service… WiFi is not working from afternoon and my issue is not resolved even after multiple follow-ups… why you’re charging for thirty days when you’re providing services for 24 to 25 days in a month.
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Pranav K
(@_pranavkrishna) reported
@ACTFibernet @ACTFibernet There has been no internet connectivity for over 1 day after ACT’s field visit, during which the junction box was removed and the connection was not restored and no resolution yet. SR10378602423305 / SR10378740844394 Requesting immediate restoration or refund.
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Raghul Rocky
(@rmbakettapaiyan) reported
Dear @ACTFibernet i had disconnected your service a month back and ur calling me again and again to recharge. It feels like threatening call, its a customer wish to continue or discontinue the service
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Vishal Kukreja
(@Cooltechvishal) reported
@ACTFibernet Also, I do not want any callback from your sales agent. I know @ACTFibernet not your sales agent who made the false promises to me. Also, i got a call from one of your customer agent as well, he was very abusive and disrespectful. @excitel_rocks is the best in my area.
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Vishal Kukreja
(@Cooltechvishal) reported
One of the worst services ever by @ACTFibernet Your agents and your customer service team is the worst. Your sales agents makes false promises before selling the plan. Once it's installed, your EGO and Monopoly comes.
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J̶u̶S̶t̶ ̶J̶o̶E̶ 🇵🇸
(@DrunkatNou) reported
ootha dei fix up asap @/ACTFibernet
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Rakshit Sharma
(@Rakshittsharma) reported
Extremely disappointed with @ACTFibernet. Executive Ajay Kumar was responsive till payment. After installation, facing speed issues. Service engineer Dinesh confirmed mesh required but now both are unresponsive. Please cancel my connection, take back device & refund immediately.
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Shashank
(@shashank_badkul) reported
@ACTFibernet SR12278775817554 very poor speed. All i am being told is to OFF/ON router since yesterday. Very poor customer service from ACT