ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 9, 8:45 PM GMT+5:30.
- Internet (75%)
- Total Blackout (17%)
- Wi-fi (8%)
The latest reports from users having issues in Hyderabad come from postal codes 500035 , 500055 , 500048 , 500004 , 500056 , 500062 , 500001 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Total Blackout | 3 days ago |
|
Hyderabad
|
Wi-fi | 5 days ago |
|
Hyderabad
|
Internet | 6 days ago |
|
Hyderabad
|
Total Blackout | 9 days ago |
|
Hyderabad
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon
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Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
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Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana@ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...
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Sunil Jella (@SunilJella) reported from Annāram, TelanganaMy Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet why my WiFi is getting slow ac no : 101014837724
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@MarketScientist @ACTFibernet @ACTFibernetHYD if you're in #StockMarketindia then don't trust ACT Fibernet they're worst when it comes to guaranteed service and non responsive too 24 hours losing business #Hyderabad #customerservice
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@ACTFibernet Every week there will be problem with my internet...2 days in week there is no internet.. I do not recommend anyone to take ACT
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Pagglait (@valli_5) reported from Rājendranagar, Telangana(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaAbsolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic
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Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
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Dimple suman (@Dimplesuman3) reported from Rājendranagar, Telangana@ACTFibernet See no response again , and its end of the day i would like you guys to understand that you are the worst service providers i have ever seen i am going to disconnect with @ACTFibernet forever and i will encourage people not to use it. Please be ready for next legal course of act
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported@ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.
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Faraz Shamim Khan (@FarazShamimKhan) reported@ACTFibernet We paid for our new connection in advance for 6 months. We were promised that the installation would be completed by the next day. Now the salesman is not responding after giving dumb excuses 102797285235. This is just the start and I wonder how the service would b
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SRKriz (@srkriz26) reported@ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit
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§NEERAJ KUMAR§ (@NEERAJ_FORYOU) reported@ACTFibernet Please disconnect my connection refund my money of rs 2740. Worst commitment I had ever worst service @jagograhakjago @ItHyderabad
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🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported@ACTFibernet Your service has become pathetic. I am planning to withdraw my patronage and look for better service providers..
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Prithviraj (@ghprithviraj) reportedHey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?
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X MAX GAMING (@MariyamBeg55697) reportedVery disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD
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Med (@MedV91) reported@ACTFibernetHYD @ActfiberC @ACTFibernet you guys are the worst service providers i have ever come across. Totally regret taking connection with you ! I made payment on 30th March and still the connection isn’t provided fully. Shame on you guys! Stay away from this pathetic ppl
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Gangadhar (@gangadhar8055) reported@ACTFibernet @ACTFibernetHYD Really disappointed with ACT. Internet is not working properly despite raising multiple complaints about buffering and slow speed, and the issue is still not resolved. The only suggestion is to restart the router,but that hasn’t fixed anything.
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Mathews Joseph (@MathewsJoseph13) reported@belavadi_7 @ACTFibernet I also had the same problem.