ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500034, 500062, 500035, 500058, 500048 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet
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Dr. IVNS Raju - Founder RajGuru
(@ivnsraju65) reported
from
Kūkatpalli, Telangana
@ACTFibernet I am your customer since 2013. I requested for resetting my router as I had forgotten the password to share my WiFi. I raised this ticket and it was closed just like that. Please attend to it tomorrow without fail.
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kishore reddy
(@kishorereddy116) reported
from
Rājendranagar, Telangana
@ACTFibernet thank you for the services though I paid the bill you people did not resumed my services. And customer service is waste always busy. Very bad service
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Nidhzz
(@Nidhzz3) reported
from
Hyderabad, Telangana
@ACTFibernet As mentioned the net is not working!
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this by borrowing WiFi password from neighbor. He uses @ACTFibernet
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Ankita
(@ankithavm) reported
from
Rājendranagar, Telangana
@ACTFibernet I'm sorry to say none of your team had resolved the issue neither called up...Request you to contact immediately
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Nimra Saleem
(@nimrasaleem101) reported
from
Hyderabad, Telangana
@Paytm i have paid broadband bill today and from my account money is also deducted and still the @ACTFibernet page shows no update in the payment history and still no internet please help 🤓
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Kiran Waghmare
(@KiranWa16477114) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD again same issue started, if the payment is not made before by the due that's you will suspend the net connection, after payment you guys dnt even provide the proper service, ******* hel with you guys, this month is last.. Done with you services.
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M.L.Bharat
(@Badasaar) reported
from
Hyderabad, Telangana
So @ACTFibernet is cleverly making *illegal* agreement with owners for not allowing any ISP except ACT. I’ve registered for Airtel which is available in my area. Formalities done, but at the end owner objected to it. He isn’t telling me to install Act but raising security issue!
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Nagarjuna Amboji
(@nagarjunaamboji) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD how can you do that major maintenance activity without intimating the customers priorly. Also, not responding to the issues promotly 2/n
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Sudeep Purkayastha
(@sp_purkayastha) reported
from
Rājendranagar, Telangana
@ACTFibernet don't have internet since yesterday.. Received SMS after registering complaint through app and tried to call on the no both are invalid no.. hope you will not charge me for 3 days.. Your ACT Fibernet Request SR10134296363212 919121212121/ 917288999999.
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Dinesh Chandrasekar DC*
(@din2win) reported
from
Rājendranagar, Telangana
@ACTFibernet In 6 months, i lose a month on outage . I want the refund of the money for the outage else i am going to file consumer complaint
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Ankita
(@ankithavm) reported
from
Rājendranagar, Telangana
@ACTFibernet Worse service its become day hy day its getting on nerves.when it was beam fibernet it was much good
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. LOS blinks red yet again. Pathetic! P.S. I am tweeting this using neighbor's WiFi. They use @ACTFibernet
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Krishna Shakula
(@KrishnaShakula) reported
from
Hyderabad, Telangana
What a pathetic service @reliancejio @JioGigaFiber_ no proper answer from customer service for set topbox even after paying for gold plan @ACTFibernet service is far better than you and before the speed was 90mbps but know not even getting 50 mbps😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
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Toufiq Mohammed
(@ToufiqMechie) reported
from
Rājendranagar, Telangana
Probable life of every @HathwayBrdband customer Birth. Call customer care to complain about connectivity issues. Death. I am tweeting this using neighbor's WiFi. They use @ACTFibernet LOS blinks red yet again. Pathetic!
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Kiran Waghmare
(@KiranWa16477114) reported
from
Rājendranagar, Telangana
@abhijeetkumaar @ACTFibernet It's there way to say, we doesn't care if you have net or not, only money matter (pay the bill or els you account Will be suspended) , and service ******* hel. Best to take local network.
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Rahul Verma
(@rv2305) reported
from
Rājendranagar, Telangana
@ACTFibernet Nice service guys. Raised request to change plan and no update even after 3 days. Now even internet is not working. Account suspended and can't repay as plan is not changed. If not resolved today, better to switch to big and reliable brands. #poorcustomerservice
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Nagarjuna Amboji
(@nagarjunaamboji) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD one of the worst service you ppl are providing to the customers now a days. This is 4th consecutive complain I raised from past 2 months 1/n
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Ankita
(@ankithavm) reported
from
Annāram, Telangana
@ACTFibernet Hello team,kindly respond to this ticket its urgent. Your complaint has been registered with the concerned team. Ticket Number: SR10133693225978. None of your customer service numbers work.This issue is not resolved yet.17 Dec i placed a complaint
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nandan Sony💧
(@snandansony) reported
Dear @ACTFibernet , Very horrible experience with your executive. I have requested for new connection and following up on daily basis but no response as they will call you in 4 hrs. It has been 5-6 days I have not received any call. I really didn't expect.
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Fahad Alam
(@fahad3ds) reported
@ACTFibernet Ac/No 110527479644 has been raised on 23 feb 2021. No response from ACT team. I have been calling customer care , always getting a reply that your refund is processes in 3-4 working days . None has contacted me till now. I can’t understand your refund process.👎👎👎.
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akaash
(@me_akaash) reported
@ACTFibernet DON'T JUST REPEAT SAME STORY AGAIN & AGAIN...ACT AND RESOLVE THE ISSUE....1 MONTH IS TOOL LONG TIME TO RESOLVE SUCH TRIVIAL ISSUE...HOPELESS SERVICE !
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Farhan
(@Farhan28967120) reported
@ACTFibernet @ACTFibernetHYD Ac no : 101536744391 WO : WO101536745893 U requested for 7 days i didn't say anything & after 10 days rather than doing anything u people cancelled the work order. Just initiate the refund, worst service. To cancel u people took 10 days. Great.
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LOVRAJ GOYAL
(@LOVRAJG) reported
@ACTFibernet My complaint is still not resolved...I want my one month money back and explanation on why this is happening...I am on verge of job loss...
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Rajesh Konda
(@KRajesh186) reported
@ACTFibernet Dear @ACTFibernet, Can you please help me disconnect my connection with act ASAP.
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abhilash singh
(@abhilash09111) reported
from
Bengaluru, State of Karnataka
@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money
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Arun 'Rocks' Ravindran
(@arocks) reported
@ACTFibernet Thanks but it was several hours of downtime. The app was broken as mentioned in my previous tweet and I couldn't raise a ticket. Had to call the helpline.
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Periyasamy
(@saaamy1991) reported
@ACTFibernet Thats the same reply from customer care.But no response since Saturday.
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Bhupendra Sinha
(@bhupendraksinha) reported
@ACTFibernet SlowSpeed has been an issue always.Checked internet speed on laptop directly connected to LAN wire from ACT(no router at all) still ur technician blames router. Funny but True. 80mbps for 150mbps plan. @JioCare how soon can you give connection?