ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 23, 9:31 AM GMT+5:30.
- Internet (74%)
- Total Blackout (13%)
- Wi-fi (13%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500001 , 500055 , 500061 , 500048 , 500004 , 500035 and 500028 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at ACT
ACT is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 10 hours ago |
|
Hyderabad
|
Internet | 1 day ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
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Arif Khan (@khanarifMD) reported from Hyderabad, Telangana@ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @MMH12169799 Worst quality service poor customer care
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
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Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
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govind prajapati (@KsbGovind) reported from Annāram, Telangana@ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet No Response yet and the Internet is still not working. Pathetic service.
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Raviteja Sunkari (@saradagakasepu) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD Pathetic Internet Service Provider. No internet from last three Days and not even a Single Response from your Team..Do not Trouble your Users. Worst Service...Stop using Act Fiber net
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana@ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost
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Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir facing problem since last week their is no response from your executive side and if they response they talk rudely and without concerning the customer they close the complaint raised kindly look into the matter
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Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
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Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, TelanganaWhat is the resolution time Ticket no SR10166605033264 @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet please check out my problem in dm
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Arsk Ken (@Arbazkh97728623) reported@GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.
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Narendar (@killuanaren) reported@ACTFibernet 24hrs past payment, no one has contacted me even customer support is having technical problemsit seems. No one Didn't expect this from ACT
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Mohit Dwarkani (@dwarkanimohit) reported@ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.
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Aswin (@Aswin657939) reported@ACTFibernet Aknowledged my billing waiver request but CLOSED the ticket without resolution. This is a clear case of unfair billing and negligence. Account ID: [101772674581] I will escalate this to TRAI and the National Consumer Helpline.#ACTFibernet #UnfairBilling #PoorService
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet Please check my problem in dm
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Anurag (@anurag_abk) reported@ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.
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Manjunath Gowda (@ManjuGowda1993) reportedExtremely disappointed with @ACTFibernet service. The internet stops working properly every single weekend. Despite multiple complaints, there is no permanent solution. Kindly fix this connectivity issue immediately. @ACTFibernetHelp
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Ser Humano (@noorussaleheen) reported@ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.