ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500035, 500058, 500055, 500003 and 500068.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not be resolved
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aditya kolasani
(@ashulaw11) reported
from
Rājendranagar, Telangana
@ACTFibernet need help please since 0700 today my internet has been down tried all the faq and troubleshooting steps also call centre unable to reach please help with this
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Ratan kumar
(@Ratankumar9160) reported
from
Rājendranagar, Telangana
@ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet : Internet is very slow. I have raised complaints 6 times but no resolution yet.
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aravind_devarajan
(@Aravind66648415) reported
@Shakthivignesh3 @ACTFibernet Sorry for your inconvenience sir!! If you are so much frustrated just change the network sir! Who told you to use this network?
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Simanchal Sahoo🇮🇳
(@SimanchalSahoo6) reported
@ACTFibernet @ACTFibernetHYD My internet is down from morning and till now there is not resolution. I thought there would be issue in area but i guess its not. Can you please check and resolve my issue. I raised the ticket late because of previous reason SR10176359323554
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alexqureshi_17
(@AlexQureshi_17) reported
@ACTFibernet I used your service from 2019 to April 2025. I disconnected on 29 April 2025 and returned the router, but my ₹1000 security deposit hasn’t been refunded even after 84 days. Please look into this #actfibernet
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Ravi Naagar
(@RaveeNaagar) reported
@ACTFibernet It’s been 2 days that I’m not able to access my wifi and your chat support is just providing the general responses. Complaint no - SR11076348104924. I haven’t got even a resolution time what lala land are you guys running?
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Stormchaser
(@srisreekanth) reported
@ACTFibernet @ACTFibernetHYD worst service ever frequent disconnection of internet after switching to smart wifi .. what's the point of upgrading if you are unable to provide better wifi ? Guess it's time to switch to other networks
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@interesting
(@interes24742659) reported
@ACTFibernet Greetings I received two calls from one of your employees & today a message asking me TO RETURN ROUTER since I have stopped subscription When I subscribed for the service a few years back, the salesman had sold the scheme along with FREE ROUTER
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Vijin C J
(@cjvijin) reported
@ACTFibernet Your Service request SR10376363078824 is expected to be resolved by 26-Jul between 09:00 to 13:00. Do we have to wait for 5 days to check my internet?
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Rohit Arora
(@ERROHITARORA) reported
@ACTFibernet Service Request SR11876363058314 was raised yesterday, but I am still facing the same issue. This is impacting my work and requires urgent attention.
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VMR
(@VelloreRaghuna1) reported
@ACTFibernet your level of service for rectifying complaints Is abysmal. It’s been over 24 hours & Internet has not yet been restored despite repeated complaints & attempts to escalate the matter. Pathetic. @JM_Scindia Sir, is this state of affairs acceptable in today’s world?
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shaishaw shashank
(@shank_91) reported
be returned with some other router which act team has to collect the old router and you NEVER informed me. Now you admit the mistake, but it's been 2 days and my internet is still down. It’s daylight robbery masked as policy. Fix this NOW. #ACTFibernet #FraudAlert #ConsumerRights