ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Hi, I haven't received any call. Plz help me if I have to continue with my decision of discontinuing my subscription
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Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet Am still awaiting for your call. Plz let me know if I have to discontinue the subscription so I can move on with a different service provider
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
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Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet I'm still waiting for update Why can't you guys understand im working from home Gonna disconnect for next half of the year for sure Such pathetic service
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Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Anup kumar
(@gakanup) reported
from
Hyderabad, Telangana
Worst Customer Care Service. Paid but service connection still not given. Waiting for long time @ACTFibernet . I strongly recommend not to take ACT internet provider.@consumercourtin . Trobulling after payment .
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Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
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Sampath Kumar Kamati
(@sampathkumar101) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet, I have been using your internet service for more than a decade. Now, that I have shifted to a diff location I was informed that the service is unavailable here. Can you confirm if a new Internet connection can be arranged at new location?
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Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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Rashedshaik
(@Rashedshaik82) reported
from
Hyderabad, Telangana
@ACTFibernet since 15 days there is no internet and without solving our issue the case has been closed multiple times. See my complaint history, you guys are providing pathetic service. i am on an annual package, i want my freaking money back. 9966345167 is my registered no.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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anil mehta
(@me_heartofindia) reported
@ACTFibernet 6 time in a week internet not working and everytime they closed my querry automatically without any confirmation from my side
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PᴀVᴀN
(@pa1pullela) reported
@assamARUDHUdu @ACTFibernet Worst, go for jio or Airtel broadband
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Dr Prithvi Raj
(@prithviraj7272) reported
@ACTFibernet Now it has crossed 24 hours without internet ! Why such a poor reckless team works for your brand. When they can’t even look into this issue after raising the ticket. Is the team management Incable or entire @ACTFibernet #shameful
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Mohammed Dhinojwala
(@msd4ublr) reported
@ACTFibernet There employee Krishna Murthy removed my Internet cable and refused to rejoin Internet I have paid advance and this is what I get.Extremely bad service. I have called them more there 5 times but they just tell we will resolve the problem soon.@airtelindia @msd4ublr
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Kunal Raghuvanshi
(@ks_raghuvanshi) reported
@ACTFibernet I paid for 350 MBPS plan and really very bad connection and speed of you. Tried reaching you through the customer care number but hard luck. Please contact me for the information and location.
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Neeraj Kumar
(@NeerajDamadnk) reported
@ACTFibernet How much time do you need to solve the internet issue? SR10164715535714
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Rishabh Surana
(@RishSurana) reported
@ACTFibernet Update : @ACTFibernet doesn't inform customer that the speed mentioned will be supported by direct connection only and in wifi only 35-40 Mbps can be supported even if they are providing 75 Mbps plan.
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viplav salokhe
(@Iamviplav_) reported
@ACTFibernet I have not received any refund and you've closed the complaint. 😑
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Kaushal Mehta
(@Kaushal21138579) reported
@ACTFibernet internet doesn't work when power goes off from more than 1 hrs and running on power backup for more than 1 hr but ur failed to provide the backup for more than 1 hr . Didn't expect from ACT same as local network provider . SR10264718820374
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Sridhar
(@siddu_143) reported
@ACTFibernet Yes, but 100% not because of your app or customer service!! I had to write to your nodal officer sure to your pathetic customer service response!!!