ACT outages and service status in Hyderabad, Telangana
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 25, 3:35 PM GMT+5:30.
- Internet (52%)
- Wi-fi (22%)
- Total Blackout (13%)
- E-mail (4%)
- TV (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500035 , 500002 , 500048 , 500003 , 500055 , 500068 and 500001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 9 hours ago |
|
Hyderabad
|
Wi-fi | 13 hours ago |
|
Hyderabad
|
Internet | 6 days ago |
|
Hyderabad
|
Internet | 6 days ago |
|
Hyderabad
|
TV | 6 days ago |
|
Hyderabad
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet how many days to sort my issue sir
-
Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana@ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services
-
Tayyaba Tahseen (@TayyabaTahseen) reported from Hyderabad, Telangana@ACTFibernet sir i don't want sympathy answers from your side but a quick solution to the problems, this is going on for 2 weeks and it's hitting me hard I had made advance payment fr 6 month kindly refund it ASAP.
-
PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad
-
Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
-
Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
-
Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
-
Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
-
Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
-
Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed
-
Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
-
Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
-
@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?
-
VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
-
ME@T (@MET86618359) reported from Hyderabad, Telangana@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
-
Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
-
Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, TelanganaI changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢
-
deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.
-
Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaI have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
-
R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaYears will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr.Pikachu (@MrReeDood) reported@ACTFibernet Since your team couldn’t fix the issue, they’ve now raised a disconnection request on my account without my consent.
-
Anil Kumar Komari (@KomariAnilKumar) reportedWorst customer support by @ACTFibernet @ACTFibernetHYD. Don't do any plan change with routers they won't deliver it. It's been 13 days but not delivered.When ever I call customer care (escalation team also) they say within 24 hours it will delivered but that 24 hours never come
-
sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice
-
amit kumar gupta (@amitk71) reported@ACTFibernet Pathetic…..Technician’s come without proper equipment promise to be bak soon but never come bak. You guys can send numerous emails msgs to remind for renewal of ur pathetic serviced. My fault to have done the renewal. Cancel my subscription n refund the money. Chor company
-
sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months
-
S.Ahmad3099 (@ShahabuddinLko) reported@ACTFibernet Dear Team, My internet connection has not been working for the last 2 days. Due to this, I am facing a lot of inconvenience in my work and daily activities. Kindly check the issue and resolve it as soon as possible.
-
Next person (@vilipix) reported@ACTFibernet sent you a dm....literally posted ticket on Thursday night no update since then... only a message that "ITS TAKING LONGER THAN EXPECTED" and changing time repeatedly like seriously.... all my family members are currently WFH and this is the service we are getting ???
-
Hemanth🙏 (@HemanthINDAP) reported@ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.
-
vegi.bharadwaj (@vegibharadwaj) reported@ACTFibernet I have been hearing the same thing since yesterday. Could you please escalate this issue asap
-
KD (@__KD43__) reported@ACTFibernet , you guys are the worst. I have raised disconnection request SR11080198534617 . It is closed and i have returned the wifi router as well but I am still getting daily calls to pay bill and re-enable the connection. KINDLY STOP CALLING ME AND CLOSE MY ACCOUNT.