ACT service status in Hyderabad, Telangana
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500048 , 500004 , 500056 , 500062 , 500035 , 500001 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 6 hours ago |
|
Hyderabad
|
Wi-fi | 2 days ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Total Blackout | 6 days ago |
|
Hyderabad
|
Internet | 8 days ago |
|
Hyderabad
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
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Ragu (@iamraguram) reported from Hyderabad, Telangana@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
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Ragu (@iamraguram) reported from Hyderabad, Telangana@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
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Johan Clive Ramos (@johanclive5) reported from Rājendranagar, Telangana@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
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Mohammed Imran (@ItsMI_Official) reported from Rājendranagar, Telangana@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
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Nilesh Mahajani (@Hyd_Nawab) reported from Hyderabad, TelanganaTo open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
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Atul Sareen (@sareengram) reported from Rājendranagar, Telangana@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
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Bharath Bhushan 🌟🌟🌟 (@DigitalBharath) reported from Hyderabad, Telangana@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
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Rahul Kundu (@RahulKundu5) reported from Rājendranagar, Telangana@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Dinesh Varanasi (@dinesh_pandu12) reported from Annāram, Telangana@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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M̶i̶t̶z̶ ̶J̶a̶i̶n̶ (@its_mitz) reported from Hyderabad, Telangana@ACTFibernet Network name : Actfiber Customer ID : 101000706735
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Fayaq Hussaini (@ifayaq) reported from Hyderabad, Telangana@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Annāram, Telangana@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Kyatham Bhallana (@KBhallana) reported from Rājendranagar, Telangana@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
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arif khan (@4uArif) reported from Hyderabad, Telangana@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Sai Uttej (@Uttej03) reported from Annāram, Telangana@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
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Shivanand gujjari (@nandshiva4) reported from Hyderabad, Telangana@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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nikhil goyal (@goyalnikhil1) reported from Rājendranagar, TelanganaYour ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Wajeehuddin Ali (@RulerZzrule_aLi) reported from Hyderabad, Telangana@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharat Chhabra (@bchhabra4u) reported@ACTFibernet pathetic service. Complaint logged in morning at 7PM and immediately got message that issue will be resolved by 5PM, without checking the issue. I am writing this message around 2PM and no one has visited to check then how come same be resolved.
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Iam Ahmed (@IamAhmed2704) reported@ACTFibernet Your customer executive told he will be escalating my issue 🙏 waiting since 24hrs. No matter how fast you provide the internet speed your customer service always remains 0/5.
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Dinesh Anjuri (@dineshanjuri5) reported@ACTFibernet @KishoreBarik Appears to be a Global Outage for ActFibernet based on the tweets f om Homepage
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ਰਾਜਾ ਢਿਲੋਂ (@prabhu1322) reported@ACTFibernetHYD @ACTFibernet Your internet sometimes work and sometimes dont When i restart my router it immediately works Is it an issue with isp due to some issue or do i have to change my router
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Sattar (@Sattartony1) reported@ACTFibernet Its to inform you that your executive came to our home in HYD, he went back saying that after launch going to fix the issue. I think his launch taking so long that may be he come after dinner tonight. Or maybe not. So is your service, I am deeply concern about your service
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Sattar (@Sattartony1) reported@ACTFibernet Its to inform you that your executive came to our home in HYD, he went back saying that after launch going to fix the issue. I think his launch taking so long that may be he come after dinner tonight. Or maybe not. So is your service, ticket SR10159077977699
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Rajesh Uppal (@RajeshUppal1967) reported@ACTFibernet @ACTFibernet Worst services by ACT fibernet. Beware of ACT FIBERNET. Casual reply on complaints in Delhi the capital of India. If they take 24hrs in Delhi. How will tackle other cities. Beware
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@kushal_2605 (@kushal_2605) reported@ACTFibernet Raised a relocation request on 1st July but still, there is no ACT person has contacted me yet. As well as unable to reach customer care executive. Just a dumb bot sending the same relocation form link again and again. Need urgent help #Act #WFH !!
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Kanwar Anand (@spacey_december) reported@ACTFibernet all 3 of my Internet connections are down. This is despicable. #8130133600 is my registered mobile number
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Chandan Prasad (@chandanprasad2) reported@ACTFibernet Please review the ticket SR10258912235878. Such a pathetic service by your team, N no. of time I have called customer care but the service person have not yet come for reconnection.