ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
Pathetic service @ACTFibernet @ACTFibernetHYD @ActfiberC
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K. Vinod Kumar
(@KVinodK68200834) reported
from
Rājendranagar, Telangana
@ACTFibernet my services is disrupted for last 20 hours and no response from team. Beam restoration service is worst among all fixed line services. In this age of wfh and online transactions beam service is not reliable.
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Amar Kumar
(@Sama_Amar_Kumar) reported
from
Annāram, Telangana
@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer
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suresh v s
(@vssuresh) reported
from
Rājendranagar, Telangana
@ACTFibernet You guys did nothing till now... Just incubating on my complaint....
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD why my issues has not been solved yet? What about your agent commitment from billing team name - Sandeep? What is he or your organization doing with false commitmentz? You need to shut your organization
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suresh v s
(@vssuresh) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Dear ACT team..your service sucks.... disgusting...a/c no - 101573550875....
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K. Vinod Kumar
(@KVinodK68200834) reported
from
Rājendranagar, Telangana
@ACTFibernet beam is down again in my area. Hope less service vinod
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Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
@ActfiberC @ACTFibernet @ACTFibernetHYD pathetic service.
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet Time frame lapsed, getting close to touch 48hrs..my billing dispute,2 months free upgrade and zee5 subscription not yet canceled. Is this your customer service commitment?without being case solved complaint numbers being closed by ur @ACTFibernetHYD @ACTFibernet
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Bharanikanth S Tirumala
(@BharanikanthST) reported
from
Rājendranagar, Telangana
@ACTFibernet dooms day is not far for you guys! Pathetic is the understatement for the service you guys provided. Router not collected yet. Shifting not initiated yet after 3 days of waiting. I don’t have words to explain the kind of poor service you provide.
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Manish Manna
(@manishmanna) reported
from
Rājendranagar, Telangana
@ACTFibernet I'm relocating to another city and wish to terminate my connection. How to do it? No such option on the app.
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Bharanikanth S Tirumala
(@BharanikanthST) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD pathetic service. First you send a useless router and then you don’t come to collect it back? This is literally extortion! I’ve called more than 15 times in the last 1 month! Every time I get a response “by eod we will have someone collect”.
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lokesh reddy
(@lokeshaudi) reported
from
Rājendranagar, Telangana
The internet is down in my street from yesterday 1pm (July 5th) raised a complaint still no one came to fix. Poor customer service @ACTFibernet . Do act quickly to fix problems. Called customer care today at 9:30am and no proper response.
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet one the worst fibre net in hyderabad. Been receiving sms for my payment last month and been offered 2 months free upgrade on current payment for June amount. Paid and July has started yet no upgrade using same old pack. Complaint#1
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet also, I have a billing dispute. Every month I have been billed for every other number. Though I have fixed pack and fixed pack usage. Made a complaint I was promised call back in 24 hrs, time frame has crossed no call. Complain #SR10158917947458.
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Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
On call with @ACTFibernetHYD They are simply disconnecting calls instead of resolving issue and the #supervisors are not ready to take the escalation and the #associates are trying to convince me to wait 1hr for the callback from supervisor from past 3hours. @ACTFibernet
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Abhiishekk abhii
(@kondruabhishek1) reported
from
Hyderabad, Telangana
Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.
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hyderabadi
(@hyderabadi15) reported
from
Hyderabad, Telangana
@ACTFibernet why complaint number SR10158490305082 not resolve from morning….
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD where is the call back? What about my issues? Where are your false commitments?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath
(@bharath_rsn) reported
@ACTFibernet There was no connection for 4 hours yesterday. Your rep tells ticket would be closed at backend even if issue is not resolved and I have to raise new ticket after 4 days if issue is not fixed. Really frustrated as this happens every month. Can I get permanent resolution ASAP!!!
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vinay gowda
(@vinaygowda60) reported
@ACTFibernet Pls reply me with the disconnection request number to start with.. I am done talking with the customer support..
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Srikar
(@Srikartiru) reported
@ACTFibernet This is regarding SR10162258439262, it's been 24hrs internet is not working and there is no update on the request and it's becoming new normal for u, it's happening almost every month and always resolution time more than 24 hrs
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Bharath
(@bharath_rsn) reported
@ACTFibernet Complaint No:SR10262285737142 Internet gets disconnected when there is no power.I was told it would be resolved today but got an update from ur rep it will take 4 days to replace battery.I pay 1400 and it is critical to have connection 24 hours.Will I get compensation for delay.
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Mandala Apuroop
(@urstrulyapuroop) reported
@ACTFibernet There was no resolution yet. @ACTFibernet
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Amit Bhandari
(@AmitBha02379151) reported
@ACTFibernet you have a hell customer service install my connection otherwise give my money.. @ACTFibernet 00000000customer service 😡😡
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Terminator0925
(@terminator0925) reported
@ACTFibernet Wednesday morning, a working day and ACT's connection goes down in Basavanagudi. Customers are facing severe challenges in connecting and working from home. Shame on ACT! Get this issue fixed quickly otherwise @airtelindia & @reliancejio can provide better services
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Narasimha Seeram
(@Hansikanarsi111) reported
@ACTFibernet I am facing issue in accessing the internet with your interrupted service. It's been 3rd time I am facing the same within 15 days. Please fetch my account details 106598325603 and resolve my query immediately.
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HARISH
(@HarshBe1) reported
@ACTFibernet My internet is not working since yesterday. I am not getting any solution. Request SR11062266002372 is tentatively expected to be resolved by 9/14/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. It's time to discontinue ACT.
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Abhishikth Bhargav🦁
(@Ash92317252) reported
@gayatri008_16 @ACTFibernet One of the worst service asalu Act valadhi nen 10 years use chesina recent ga chala issues osthe connection cancel chesukunna Problem osthe min 48hrs tesukuntadu solve cheyyadaniki