ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@MarketScientist @ACTFibernet @ACTFibernetHYD if you're in #StockMarketindia then don't trust ACT Fibernet they're worst when it comes to guaranteed service and non responsive too 24 hours losing business #Hyderabad #customerservice
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
The Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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Mohammed Nayeem Uddin
(@Nayeemish) reported
from
Hyderabad, Telangana
I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Subhash Gokari
(@subhashgokari) reported
from
Rājendranagar, Telangana
I have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network.....
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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k sai vikram kumar
(@sai_vikram) reported
from
Hyderabad, Telangana
@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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Subhash Gokari
(@subhashgokari) reported
from
Rājendranagar, Telangana
My internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nitya Waghray
(@WaghrayNitya) reported
@ACTFibernet Terrible service being provided by u guys. Bad bandwidth , excessive cost and zero response to complains.Each time i lodge a complain they say it will be rectified but never does it get rectified.plz look into this matter.
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Sreekanth
(@Sreekan91402001) reported
@ACTFibernet There were chain of compliants raised and mails sent to Nodal officer, appellate authority. But no resolutions. As your best and quick fix -You are creating tickets and closing them without my response. So decided to post the speed test results for next 100 days. (1/2)
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Keerthan Kaparthi
(@Keerthan__K) reported
And just now I spoke to a customer service executive or whoever it was and instead of listening to my complaint I got yelled at as I demanded to fix it immediately. Get this fixed right now or I'm changing my connection @ACTFibernet #poorservice
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Bharatiya Surendra Marda
(@mardask1) reported
@ACTFibernet Sure you don't believe in getting referral customers. For new connections, your service ends abruptly and stop receiving calls as soon as you receive payment. No one seems to be responsible for giving connection
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girishcdm
(@djinncdm) reported
@ACTFibernet your service really sucks. Internet has been disconnected twice within a span of 7 days and took 24/48 hours to resolve. Everytime the same **** all reason which is fibercut. They tell it won't happen again and the same thing repeats again.
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girishcdm
(@djinncdm) reported
@ACTFibernet Get my connection fixed today or face the consequences in consumer forum For the terrible service and inconvenience caused to me If anyone is planning to get this connection please don't Horrible service Initial days they will do good after that issues #actfibrenet
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srivatsava
(@srivatsava8) reported
@ACTFibernet No internet from yesterday and no response from your team after raising a ticket.Resolve the issue as soon as possible. SR10163356504564
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Prashantkumar Ravindra
(@prshnt_kumar) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet No internet since yesterday. Need help. SR10263359704484
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Mudit Malik
(@MuditMalik22) reported
@ACTFibernet Internet is not working from yesterday afternoon. Ticket # SR10263351620034 logged but no resolution yet. Called and escalated in the morning but still Internet not working and no update has been provided.
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Abhinav
(@Abhinav76031722) reported
@ACTFibernet Again it is not working. Please help!