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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 7:36 AM GMT+5:30.
  • 60% Internet (60%)
  • 21% Wi-fi (21%)
  • 15% Total Blackout (15%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500055 , 500048 , 500003 , 500002 , 500038 and 500009 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 15 hours ago
Hyderabad Total Blackout 19 hours ago
Hyderabad Wi-fi 2 days ago
Hyderabad Total Blackout 2 days ago
Hyderabad Total Blackout 2 days ago
Hyderabad Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet Worest network

  • kvsadu
    K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana

    @ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD

  • Awesomeali71
    @AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana

    @ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Worst internet service provider

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet Just speed is not the problem. The Internet is getting disconnected every 30 minutes and my meetings are getting effected. Anyways I have shared my account details with you. Not sure if this finally gets fixed as I have tried to approach you guys every possible ways since 2 month

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • santoshkumarns7
    Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, Telangana

    @ACTFibernet please cancel my connection with immediate effect

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • PRAVEEN12642199
    PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana

    @ACTFibernet I don't think issue resolved and no one didn't called me in this.

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet #disappointed with your service for not providing Internet from past 5 days

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

  • khanarifMD
    Arif Khan (@khanarifMD) reported from Hyderabad, Telangana

    @ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.

  • sudhir8000
    Sudhir Kumar (@sudhir8000) reported from Rājendranagar, Telangana

    @ACTFibernet Can you resolve the issue or going to take days. I will better opt for other services

  • sivaraj283
    siva raj (@sivaraj283) reported from Rājendranagar, Telangana

    @ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

  • JaldiKumar
    Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana

    @KMAHESHMahesh1 @ACTFibernet waste network

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Problem still not rectified and even team members has not even made an attempt to reach out to us @ACTFibernet such a worst

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • thegr8uk
    Nikhil Kaveth (@thegr8uk) reported

    @ACTFibernet Update: I received a callback from the ACT Broadband billing team, and they have adjusted my bill by crediting the charges for the outage period. Thanks for the prompt action and for resolving the issue. @ACTFibernet

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    Refer to SR11080962938994 @ACTFibernet , iam fed up of your pathetic service, you don't resolve the problems on time, I don't want to continue with you kindly refund my money

  • Prashan39394527
    Prashant Kumar (@Prashan39394527) reported

    @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

  • KannanRr
    Dr. Kannan RR Rengasamy (@KannanRr) reported

    @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

  • airnoforce
    R (@airnoforce) reported

    Need help with my ticket no: SR10380984976134 @ACTFibernet

  • Random_Raay24
    Random Opinion 🇮🇳 (@Random_Raay24) reported

    @ACTFibernet If I cancel my subscription, will you accept your router broken into pieces by hammer 🔨, pls confirm planning to do it by next 24 hours 🙏🏻🛜🔨

  • BlueHawks110
    LoneGoat (@BlueHawks110) reported

    @ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.

  • dewa_pankaj
    Pankaj Dewangan (@dewa_pankaj) reported

    @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?

  • ManirajanKannan
    Manirajan S Kannan (@ManirajanKannan) reported

    @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too