ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500028, 500009, 500001, 500003, 500048, 500058, 500004 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@ACTFibernet @Balamalladi13 what a pathetic service to a 7-8 yrs old customer. Who just want the refund and everyday follow up with your team. I had two ac out of which 1 is closed act team has taken router. They said you will get refund in 7 business days.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
Mr. Bala @Balamalladi13 @ACTFibernet if I don't get this issue resolved in next 24 hour I will take this concern to consumer forum. Expecting immediate action
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rb
(@iamrameshballa) reported
from
Rājendranagar, Telangana
@ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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Ruchita Bhatt
(@RuchitaBhatt7) reported
from
Annāram, Telangana
@Balamalladi13 @ACTFibernet what about the revert from ur end. Be responsible for your company's faults. How many times does act wants us to call or wait. It's almost more than two months for which we are struggling. Very bad
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Faheem Uddin
(@sammy4m) reported
@ACTFibernet pathetic - switched to ACT because local guy had issues - now you guys are giving me a headache...whyas the problem, i am paying for something and not getting it worked.
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SUDHEER REDDY SEELAM
(@sudheerfiring) reported
@ACTFibernet Now my payment is with you and your team is neither resolving the issue and not proceeding with disconnection this is only bcz I've chosen 6months plan with your worst company
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vivekananda m
(@vivekananda1) reported
@ACTFibernet It's been not 10 days I'm facing the issue again. Please take action on the service ticket action taker last time. Whom should I need to blame?? @ACTFibernet
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Syed Mujtaba
(@_mujtaba_mj) reported
@ACTFibernet Quick resolution ?? That will be till tomorrow evening and you call this quick ?? Figure out what that hell is the problem and fix it once in for all. I am so done. I AM GONNA LOOK FOR AN ALTERNATIVE FOR SURE IF THIS IS NOT FIXED BY TODAY.
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Sengo PR
(@SengoPR) reported
@ACTFibernet If I call in morning, your CS says it will be fixed by night. And if I call at night, your CS says it will be fixed next morning. And the cycle repeats. NO FIX AT ALL.
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Sengo PR
(@SengoPR) reported
@ACTFibernet It's been 3 days. Still no call back or resolution. When called you people say it's junction box issue. How long will you take to restore it?
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Layeeqaahil
(@layeeqaahil) reported
from
Sangareddy, Telangana
@ACTFibernet why there's recurring issues with your internet every other day, and are you providing the speed promised 😣😡
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Shomendra Pradhan
(@ShomendraPradh2) reported
@ACTFibernet @ACTFibernet this is not good service it's a failed promise by your team. I called customer care to register my alternative number but they are not even aware of my alternative number.
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Abhishek..
(@Abhishe95922388) reported
@ACTFibernet No, the issue is still there and currently the internet isn't working.
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem