ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at ACT
ACT is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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pratik sanjay buge
(@buge_pratik) reported
from
Annāram, Telangana
@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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Sai Kumar Power
(@SaiKumarPower7) reported
from
Hyderabad, Telangana
One of the worest @ACTFibernet customer care & Engineers
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kamesh
(@kameshappalla) reported
@ACTFibernetHYD @ACTFibernet Dear ACT team,this is Hights of your customer service.Your team closes ticket without even looked into and by making an effort to resolve. Customer has to reopen, call callcenter, tweet on social media etc. to get a traction. #10163769071224
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Debasish Sahoo
(@Debasish3412) reported
@ACTFibernet I need the immediate resolution.
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Srinivas Valluru
(@srinivas_stat) reported
Total irresponsibility by @ACTFibernet. Raised complaint on my account takeover by someone from ACT side. No resolution till now, RMN got changed. I am unable to get back my account. No answer from ACT even after several weeks. IVR says I am not a customer when I call..
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Prashanth
(@Prashanth__M) reported
Never expected this from @ACTFibernet service guys are behind new connection targets rather than customer service and satisfaction. Why make false promises if you are not able to provide service as mentioned…even after several follow ups they say 10min sir and nothing happens
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Ghost1x
(@Ghostcrusher003) reported
@ACTFibernet pls fix ur servers
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raghuveer kumar
(@raghuveerkumar3) reported
@ACTFibernet Any update on this yet ? Its close to 40hrs now without service
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Debasish Sahoo
(@Debasish3412) reported
@ACTFibernet I have raised one ticket today due to internet issue (Ticket no-SR10263775658738). After 3 hour ACT team closed the ticket without any solution. When I called them again to check the status, ACT team are disconnecting the call.
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Jitan Kumar Pattanaik
(@JitanPattanaik) reported
@ACTFibernet We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10763777497284. Type *Help* to go to main menu. Now a days frequently internet breaks down,very poor maintenance
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Krishna Agarwal
(@_agarwalkrishna) reported
Hello @ACTFibernet @ACTFibernetHYD Really disappointed with your service. I am facing connectivity issues every now and then. Please resolve my issue ASAP.
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Ashwini Devunuru
(@AshwiniDev7) reported
Actfibernet has worst customer service ever. I've been waiting for technician since afternoon & no one has come until now.. @ACTFibernetHYD @ACTFibernet