ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at ACT
ACT is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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srinu
(@ponnasrinu) reported
from
Annāram, Telangana
@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet Would you take eternity to resolve the issue it’s been 12 hours no Internet !!!
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
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sharon roche
(@sharonroche743) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD I need to discontinue the service.. where and how do I connect.. your call center, email and app don't give me that option 😡
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Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
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Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
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Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
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Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
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iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
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Vijay Basapurammulinti
(@VijayBasapuram2) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Hi Team, we are not getting internet from yesterday and your consultant is saying 2 days to resolve issue. Please resolve issue at earliest as it is impacting our work. Request no:SR10160253558352
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Haven't faced an internet issue that has taken more than 2 weeks to resolve . I have to recharge my stupid @VodafoneGroup sim which also gives terrible speeds . I have lost salary this month . Who's going to reimburse that ?
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Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
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Rahul Madire
(@madirerahul) reported
from
Hyderabad, Telangana
Facing hell lot of issues lately with @ACTFibernet @ACTFibernetHYD when I tried to call and explain the issue to the support team they disconnected the call in the middle of the conversation. I think now its time to seriously look for better alternatives.
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Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rounak Jain
(@jainrounak) reported
@ACTFibernet my internet has been down for more than one week now and there is zero progress on the ticket I've realised. What the hell is this?
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Hritik
(@hritiktg) reported
@HiHyderabad please raise the issue ,there is a full outrage in the city,lots of people are suffering. #ACTFibernet
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GK
(@metadoors) reported
The ACTFibernet seems to enjoy connecting with the subscriber and the moment the subscriber raises a query about the bill, the internet service provider disconnects the call. They do a lot of "Appearing & Disappearing ACT" (pun intended) but never sits to resolves queries.
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P.S
(@impaulsively) reported
@ACTFibernet Another thing, ensure you account for these 5 days of outage when you are billing me.
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Shubham Aggarwal
(@Aggarwal074) reported
@ACTFibernet I have raised issue with nodal officer and still no respons we willgo to Appellate Authority and post trai department. It's will cost you a lot. Because customer suffered because of your in competence
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Manik Dev
(@manik_code) reported
@ACTFibernet @SarojMaradapa Do you have any shame of providing such service to users who’re paying you
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Harsha Vadlamani
(@Hrsha) reported
Hi @ACTFibernet, it’s been almost three weeks without internet after the cables were cut. Your app doesn’t give an ETR anymore, customer care is useless and the local technician doesn’t answer calls anymore. Any plans to resolve the issue? Ticket ID: SR10177062976954
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Rajesh Yadlapalli
(@Mdg93Raj) reported
@ACTFibernet Issue not solved. Agent said we cant help. Reached out customer service multiple times but no use. Worst service
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Naga Nekkalapu
(@naganekkalapu) reported
@ACTFibernet No one is contacting me and its been a month i dont have the internet. Worst service and customer support @ACTFibernet
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Lakshmiprasad Marada
(@LakshmiprasadM7) reported
@ACTFibernet Pathetic service from ACT. No body takes ACTion and are very irresponsible. My internet is down for the last 8 hours, till now no response even though I spoke to n number of people in this organisation