ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500081, 500001, 500006, 500004 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (2%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Arpan Roy (@arpan_roy) reported from Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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#AdorableSam (@nikethan4u) reported from Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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Fayaq Hussaini (@ifayaq) reported from Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
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Mohammed Kashif (@MdKareem_Kashif) reported from Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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nikhil goyal (@goyalnikhil1) reported from Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
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Arpan Roy (@arpan_roy) reported from Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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Ashwin Namde (@ashwin_namde) reported from Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD it's not done..Working from home and my internet is down since yesterday night...Launched a complaint (no. SR10141237890762) on portal. But no action so tried calling customer care, unable to reach the support....its still not resolved..
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Yoga Sandeep (@YogaSandeep1) reported from Rāmpur, Telangana
Dear #ACTFibernet Pls solve my issue. I have taken subscription on 8th june.. Paid the amount and documents verification is also done. After finishing all the formalities still no one has visited for connection. Even after 5 days there is no one responding. #ACTFibernet
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Rahul Kundu (@RahulKundu5) reported from Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
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Rehan 雷涵 (@theleihan) reported from Hyderabad, Telangana
Update: Received full refund. Literally had to drag their COO into the issue to get it resolved this quickly. @ACTFibernet you guys need to de-bloat upper management and un-thug ground level beat minions. Alvida.
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana
@ACTFibernet @TelanganaToday unbelievable that #ACTFibernet is down for 72 hours and they're least bothered when you call they're irritated pathetic #Broadband #CustomerExperience #CustomerService dont depend on this for #WFHReality
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Shivanand gujjari (@nandshiva4) reported from Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
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arif khan (@4uArif) reported from Hyderabad, Telangana
@airtelindia for last 3 months we have been complaining for poor network in our area but @airtelindia least bother...thanks @ACTFibernet for helping me tweet with your network
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Ankush Agarwal (@Ankushagarwal07) reported from Annāram, Telangana
@ACTFibernet issue with your service even after timely payment. Area -Lb Nagar. Pls resolve it asap else we have to look for alternative provider Regards Ankush
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Ravi Kongara (@ravikkongara) reported from Rājendranagar, Telangana
@ACTFibernet the Hyderabad operations of Act Fibernet is really bad. I have taken a new connection more than a week ago. I signed up for 12 months but not activated yet. Poorly managed operations. Lack of coordination between technicians. No response to calls
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana
@ACTFibernet its almost 36 hours th #Broadband is not working and your #CustomerService also not reachable pooe #CustomerExperience will lead to negative ratings
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Dinesh Varanasi (@dinesh_pandu12) reported from Annāram, Telangana
@ACTFibernet I am trying to connect you people regarding internet pack, but not able to connect and no response to mail also..please call me on 8939192849..please help your costomers
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana
@ACTFibernet @TOIHyderabad if you're #WFH or have dependence on #Broadband dont #trust #ACTFibernet its almost 60 hours it not working and no response its poor #CustomerService bad #customersupport
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G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kuldip Modh (Modi) (@kuldipRmodh) reported from Daskroi, State of Gujarāt
@GTPLHathwayLtd Dear GTPL Team Please remove my connection today Last 5day try to all customers service & tweet & Mail Still not any update & response from your side. So please we deside close my connection We join @ACTFibernet ( Service was fast and good response)
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Sendhil Nadhan BA (@ShadowsKillShot) reported
@ACTFibernet Look into your customers moving to different service providers? Seems like your company has made a lot of money and the reduction of 1 member doesn't cost you much. Wait for your downfall.
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Navneeth (@Navneethsarabu) reported
@ACTFibernet Problem not resolved but ticket closed not able to contact customer care.
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Sanjeev (@Sanjeev1133) reported
@ACTFibernet This is despite of calling ACT BLR in advance & getting assurance from CC exec tht customer needs to inform them 2-3 days in advance for disconnection & now, they disconnected the broadband, when the offices are not open fully, asking for full bill. Shame on you, ACT
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Arjun (@Arjun47833599) reported
@ACTFibernet It's been more than 24hrs and issue is still not resolved, not sure if this issue is actually being looked upon by someone
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Madhu (@ghrsmk) reported
@ACTFibernet What is the use of app i tried nearly 10 times after entering aadhar OTP is not coming out ... What is the use of kyc you send your executive after installation you can take it right ... First time we already given when we installed first time ..worst app
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Vikas (@ache_din_) reported
@ACTFibernet @bada_paww It’s been a month guys, I don’t think you can provide service. Please refund
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Anirban Bhattacharya (@theup32_bangali) reported from Lucknow, Uttar Pradesh
@ACTFibernet Has there been any outage of recent? Unable to use both 2.4G and 5G. Although, 2.4G wasn’t working from a long time even when I was told it would work.
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nAlayak+nakAra (@misfit_Baba) reported
@ACTFibernet hi team , I had lodged a complaint yesterday that my WiFi was not working. It was supposed to be resolved by 4 pm today. But the executive who was assigned request is not picking up call and internet not working still
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sreeram bhaskar (@sreeram06) reported
@ACTFibernet Keep looking into the matter while i get the connection disconnected and shift to a better service provider