ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055 and 500048.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.
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Santhosh Kumar Gatla
(@skgatla) reported
from
Hyderabad, Telangana
Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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abhijeet
(@friend_abhijeet) reported
from
Rājendranagar, Telangana
@ACTFibernet Shame. It's been nearly one month we asked for proper wiring on our society terrace and all ACT could do is pretend acting on issue. Apt to name ACT. No progress except site visit, no plan, no update, nothing.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Mandeep Walia
(@WaliaMandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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SUMEET GHOSH
(@sumeetghosh1) reported
from
Annāram, Telangana
@ACTFibernet Yes the service has been restored but only after 36 hours which is not good....I
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.
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sandeep kumar tekriw
(@Tekriwalsandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet now I am done with your helm services and will file a compalin on central grevience portal s how you company making fraud and closed compalin tickets three times without resolving issue.its harassment and business loss
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Andrew Fleming
(@Andrew007Uk) reported
from
Hyderabad, Telangana
@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.
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Chaitanya (KC)
(@chaitanyavk) reported
from
Annāram, Telangana
@ACTFibernet : terrible service , terrible customer service go to hell
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution yet
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet Password reset to be done. Pls help immediately
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@Andrew007Uk @ACTFibernet Every month his happens with me too. Please improve the service and response time.
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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phanindra itika
(@phanindrai) reported
@ACTFibernetHYD @ACTFibernet @ActfiberC #Actfiber Dear customer, your internet service is disrupted due to a technical issue. Our team will restore it within 3 Hrs.Regret the inconvenience. Team ACT what is this hell in which era are you guys in ? 3 hours crazy !
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echo 'Mahesh'
(@musleymaheshrao) reported
@ACTFibernetHYD @ACTFibernet It's been 2 days I'm facing internet issues and they customer support lines are busy even after staying in lines for 20min. I've raised request yet zero respone I'm on 1Gbps and we do WFH, this is causing too many issues for work.
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rajendra rathod
(@rajendrarathod6) reported
@ACTFibernet This is taking too too long, we have our jobs and without internet we cannot do. My manager will not entertain this everyday. This is happening every day. Fix it now
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raj3₹2
(@ajinkya5) reported
@ACTFibernet Why the customer support/ engineer not picking up the call.. is this how treat your customers..by this evening it should be resolved..
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Rahul Sehgal
(@rahulsehgal123) reported
SHAME ON YOU @ACTFibernet @ACTFibernetHYD . My internet is down for 8 days and there's no resolution on this ticket SR10176751270694. No one is following up and only stupid canned messages are being delivered. No ETA for resolution so far.
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raj3₹2
(@ajinkya5) reported
@ACTFibernet Looks like the number is blocked..@jagograhakjago pls help in raising a complaint n share grievance redressal mechanism..
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Narasimha Murthy KASIBHOTLA
(@K_N_Murthi) reported
@ACTFibernet My patience is beyond tolerance now. If the connection is not restored today you should cancel the connection and refund the balance amount.
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Raj rahul
(@RahulRajBarik1) reported
@ACTFibernet is provide worst service even if there customer service not available.....@ACTFibernetHYD @ActfiberC I faced this issue since 2 days
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gopal singh rautela
(@rautelagopal) reported
@ACTFibernet I raised ticket SR11076774534234 on Saturday 23rd Aug 2025. My connection is still not restored. I feel you don't even bother to restore my connection. Everyday 24 hours is given for resolution, which keep on extending. Seems 2 be a company run by fraudsters.
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Vishal Jatoth
(@Vishal27083631) reported
@ACTFibernet Still no resolution after 5+ days, Ticket No: SR10176801655014. Only bot replies, no human support, calls unanswered. This is harassment for paying customers. Requesting @TRAI @DoT_India to take note of such poor service. Proof attached. #ACTFibernet