ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500090, 500089, 500001, 500032, 500035, 500038 and 500018.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
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| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Master Mariner
(@mastermarinerr) reported
from
Annāram, Telangana
@ACTFibernet I was told that my issue will be looked into and it's been more than 4days now and no one has responded. I want the battery to be replaced for ur Hub in my apartment as there is no back-up whatsover when no power. Do something
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@ACTFibernet made payment..promised Installation on 15th July..can't wait anymore..no CC service . cancel my subscription refund.-9063099949
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Yash1th_K_786
(@yashwanth_koppu) reported
from
Annāram, Telangana
@balamalladi @ACTFibernet worst service ever experienced..new installation pending...no CC Connectivity..9063099949..no response from customer care
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@WeAreHyderabad @ACTFibernet @ACTFibernetHYD #SunderRaju #BalaMalladi loosing one more loyal customer....
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Sargam Prakash
(@sargampr) reported
from
Hyderabad, Telangana
@ACTFibernet I was told the same thing yesterday and was promised resolution by day end. Still nothing.
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kinnera reddy
(@drkinnerareddy) reported
@ACTFibernet Which network on this earth will take ages to fix a problem?? Why should everyone suffer because of ACT FIBRENET’s incapabilities ? IF YOU ARE SO PATHETIC take help from @reliancejio @airtelindia . They will fix it faster than you !
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Sravanthi G
(@SravanthiG3) reported
@ACTFibernet #Bengaluru Kindly resolve the issue. 🙏
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Suseel
(@ssjk26983) reported
@ACTFibernet @winhegde No. Disconnect from them. They have poor planning and slowest service. I raised 3 tickets in last 2 months for the same issue, which means they are just providing temporary solutions. You can see issues pouring in every hour in Twitter. I disconnected one of my services last week
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MostlySane
(@bibhu_s_84) reported
@ssjk26983 @ACTFibernet Agree, that's the reason I changed from yearly to monthly plan so that i won't bear the hassles. If the service is not improved, will switch to Airtel or Jio
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Suseel
(@ssjk26983) reported
@ACTFibernet No. You keep sending in some executives who keep saying that the cable is cut. Are you providing poor cables for every month? Then they claim that the junction box is changed. What the hell is going on? You keep generating tickets and there is no permanent solution. 9790984994
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Gaurav ps
(@gauravps999) reported
@ACTFibernet @ACTFibernetHYD are you guys serious you are going to keep internet down for 2days ??? Pathetic customer service everyone seriously look for alternatives.
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Sandeep kumar
(@IamSandeep_k) reported
@ACTFibernet Please stop fooling around or I have all the chats and call recordings will make it public so that people see the real customer service of yours
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Mohammed Mukaram
(@Mohamme64287719) reported
@ACTFibernet 6301403368 on this number I have my account due to ur bull **** service provide i have been in loss 2nd time from I have taken ur worst service no proper reply from team worst ever service I will go with legal notice with ur company
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Mustaq Shakir
(@mustaq_musthu) reported
@ACTFibernet very worst worst worst service …
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Suseel
(@ssjk26983) reported
@Ravi_sravyu @ACTFibernet No. Just disconnect. They are fraudsters with poor customer service. They levy 6 month fee and provides poor service. I've raised 3 tickets in last 2 months. Their solutions are temporary. Slow response. We disconnected one of connections. Plz keep track of all raised tickets.