ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500048, 500068, 500034, 500056 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Imran khan. Mohammed
(@Imyask) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057.this is disconnected by saying shifting charges I have been staying here for past 10 years
-
sharon roche
(@sharonroche743) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD I need to discontinue the service.. where and how do I connect.. your call center, email and app don't give me that option 😡
-
Syed Asgar
(@AsgarSyed12) reported
from
Hyderabad, Telangana
@ACTFibernet I don't have access to internet since more than 18 hours. What kind of service is this?
-
Qhadeer
(@abdulqhadeer91) reported
from
Hyderabad, Telangana
@ACTFibernet Good morning, I am getting a **** service. In the last weeks this is second time my net is not working. Every month I have same problem since last 2 years. I ask your several technician and your local/lousy office to shift/fix this issue for the last 2-years 1/2
-
Amar Kumar
(@Sama_Amar_Kumar) reported
from
Annāram, Telangana
@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer
-
Abhiishekk abhii
(@kondruabhishek1) reported
from
Hyderabad, Telangana
Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service
-
Vijay Basapurammulinti
(@VijayBasapuram2) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Hi Team, we are not getting internet from yesterday and your consultant is saying 2 days to resolve issue. Please resolve issue at earliest as it is impacting our work. Request no:SR10160253558352
-
Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet Would you take eternity to resolve the issue it’s been 12 hours no Internet !!!
-
Imran khan. Mohammed
(@Imyask) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057 this is disconnected by saying shifting charges if that so from which place shifting is done Before reconnection I called cc to know about plans it was told to me to pay 2691 for 6 months.
-
Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet id 101589587668 we have been facing service interruption past 1hr. Could you please look into asap?
-
Shalem Raj
(@shalems) reported
from
Annāram, Telangana
@ACTFibernet I raised shifting request . My mob no is 9100943278. No one has contacted yet. Pls cancel service
-
Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
-
CA Raghuvaran Reddy
(@RaghuShyam8) reported
from
Annāram, Telangana
@ACTFibernet, have changed login password, post that am unable to login into account...and I have raised issue with SR NO:Ticket SR10159887695947 , Still it not resolved , required resolution immediately..
-
krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
-
srinu
(@ponnasrinu) reported
from
Annāram, Telangana
@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...
-
FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised
-
Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my connection is down since almost two hours, raised a request already but no resolution yet. Please help.
-
Ajay Reddy 🇮🇳
(@yngrblajay) reported
from
Annāram, Telangana
@ACTFibernet For a simple billing issue at your end you have interupted my service, 3 days down now how many more do you need to solve. @VijayGopal_
-
Rahul Madire
(@madirerahul) reported
from
Hyderabad, Telangana
Facing hell lot of issues lately with @ACTFibernet @ACTFibernetHYD when I tried to call and explain the issue to the support team they disconnected the call in the middle of the conversation. I think now its time to seriously look for better alternatives.
-
Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernetHYD , @ACTFibernet there is no internet service since yesterday morning and your teams are neither responding to tickets or calls, even your supervisors. It's impacting work and schools. Request you to look into it asap.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Shantanu Agarwal
(@shantanua86) reported
@ACTFibernet Hi Team, No one connected me and my issue has not been taken up yet? Can you please get this resolved as soon as possible.
-
Nirmal Sheth
(@nmsheth) reported
@ACTFibernet @TRAI SR10361618937365..I've upgrade my plan on 7.jul.21 and paid in advance for 6 months and was told will get new router within a week, its been 8 weeks and multiple follow up without resolution !!! Should I give up ???
-
Vinu
(@Vinu14191419141) reported
@ACTFibernet do not believe ACT, from past 1 week no resolution for my issue. They will take power our home but they don't give discount. Worst customer service. Don't believe @ACTFibernet and don't give power to ACT from our home. I should get power discount.
-
Prajval Shekar
(@PrajvalShekar) reported
@ACTFibernet So you sleep soundly while we people are struggling with our work . A big thank you for not resolving the internet issue since 3 days . You are an epic company , so pathetic . Refund my amount for this month
-
Richa Pandey
(@pagesweturned) reported
@kumar_sat1 @ACTFibernet @ACTFibernetHYD In the same boat right now. All I get are empty reassurances! Did your issue get resolved?
-
Jude Sannith
(@JudeSannith24) reported
@ACTFibernet Haven't heard from you guys all day today. Will be forced to cancel the connection and seek a refund if this persists. Already have Reliance Jio waiting by the door.
-
He-Man
(@marcel4Ross) reported
@ACTFibernet You failed to resolve the complaint even after 30 hours and there is no status update. Pathetic Service. Please provide status for SR11061586039842. My internet is not working from last 35 hours. Arrange callback atleast. #PatheticCustomerService
-
Asif Ali Rizvi
(@AsifAliRizvi2) reported
@ACTFibernet Need my internet working else i will have to throw this out.. Heck of the services provided by you you people don't know how to deal with your customers... Resolve or i will have to discontinue using your pathetic service
-
Ganapathi
(@ganapathi52) reported
@ACTFibernet Srrvice down...not great advertising for you..can we have some competence displayed please?
-
laxman ch
(@laxman14ch) reported
@ACTFibernet I placed complaint yesterday evening Problem is not solved yet. It exceeded more than 24hrs this is the poor service @ACTFibernet and notice that no technician contacted. Its absolutely poor servicing provider