ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500035, 500001 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Uday Kiran
(@uday6123) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet from the last 5 days. So many complaints online and waited in queues for customer care calls. No response #worstCustCare
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C H E R I S H M A N
(@charishman) reported
from
Rājendranagar, Telangana
@ACTFibernet Already did this way back , I know how fast your support team reacts, I bet you don't want to see the date which I sent the mail and the date I got the response
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R Adarsh Nair
(@RAdarshNair) reported
from
Rājendranagar, Telangana
@ACTFibernet I haven’t received any update on this. Thank you for your support. Please cancel my subscription
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@ACTFibernet Now this is the 3rd day and still not resolved the issue. How will still use the empathy statements when your service is so poor. Its been really frustrating the way you guys are dragging my issue since 3 days. #WorstServiceActFibernet
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet Second email has been sent to Nodal officer, No action was taken on first email, Not sure if the Nodal officer too cares about customer or not.
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@Gilalkar @ACTFibernet They're good with collecting money. Disappear when their network is down for days.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Jayanth Majety
(@jayanthmajety) reported
from
Rājendranagar, Telangana
@ACTFibernet Waiting for you to respond on my issue. Will continue to wait because that's what I can do having an ACT fibernet connection at home.
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VARUNKUMAR
(@VARUNSUMAN) reported
from
Miānpur, Telangana
@ACTFibernet customer service never answers ur call Executives never responds your call,Net speed 1/5 I never recommend to any one
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Ranjan Patra 🇮🇳
(@grimm336) reported
from
Rājendranagar, Telangana
@ACTFibernet hi not Abel to download bills for July and aug 2019. Please help cid#101010336754
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet It's not yet resolved.. I have shared the pics of the Switch box with Nodal officer and still getting emails from them saying we are working on this. Not sure how long does it take to replace a battery in switch box. Pathetic service by ACT.
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Bharath Daripally
(@bkdaripa) reported
from
Rājendranagar, Telangana
@ravi_ameer @Airtel_Presence @airtelindia Finally @ACTFibernet as I said you lost one loyal customer....
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R Adarsh Nair
(@RAdarshNair) reported
from
Hyderabad, Telangana
@ACTFibernet Sent the same. I expect a no response or resolution from you as always.
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Anucharan
(@AnucharanG) reported
from
Jubilee Hills, Telangana
@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
Been 4 days since internet got disconnected. No response, not even acknowledgement. Customer care number too isn't working. #Hyderabad Complaints from my home that internet isn't working for atleast 10 days a month. #Vijayawada After 3 weeks @ACTFibernet 🙏🏼
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Rajeev Tupsakri
(@tupsakri) reported
from
Monikonda, Telangana
@ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
Not able to connect to the internet since 3 pm on 18th July. Your service standards are dropping steadily @ACTFibernet @ACTFibernetHYD : Your ACT Fibernet Request SR1019472513762 is expected to be resolved by 7/20/2019 11:00:00 AM.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Rājendranagar, Telangana
@ACTFibernet Still the issue is not resolved.
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request is expected to be resolved by 7/22/2019 04:00:00 PM T&C apply. 5 days!!! Great customer service standards @ACTFibernet @ACTFibernetHYD no wonder you are losing customers!!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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tamoghno sarkhel
(@tamoghnosarkhe1) reported
@ACTFibernet Still no response from Act team …more than 24 hours …3 times eta rescheduled…wow what a service , u just know how to make ur customer suffer …only mistake I have done is I trusted u guys and went with ACT …although I have given my number still no one called from ACT
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Khan Sahab🇮🇳
(@Ashraf9313) reported
@ACTFibernet Again updated timeline #Pathetic _____________ Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 29-Apr 16:00 to 19:30. Inconvenience caused is Regretted. Team ACT
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Abdul Rauoof
(@AbdulRa46326912) reported
@ACTFibernet @ACTFibernetHYD I am facing internet issue since 2hrs.i am working WFH i raised ticket bt I got the msg it will take 24hrs for resolving.small issue it will take 24hrs.every week I am facing same prblm.SR10164705632154
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SRIKANTH KADUPU
(@KadupuSrikanth) reported
@ACTFibernet @ACTFibernetHYD Worst service that is have been facing from last two days.i had raised request on 25th for shifting still it was open request. When I call to customwr support they are listening my words and simply ignoring my request. Worst service I had seen ever
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Ganesh Shakthi
(@ganesh_shakthi) reported
@ACTFibernet we recently had an outage and the whole apartment was trying to explain to the engineer - new contacts and old contacts...it took 1 full day to return to get right support. I applied for a new connection - got a call in 15 mins :)
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SRIKANTH KADUPU
(@KadupuSrikanth) reported
@ACTFibernet @ACTFibernetHYD @ConsumerReports worst service in Hyderabad. Please dont use act fibernet services. They are not resolving any requests that has been raised by the customer I had raised the req on 25 for shifting till now it was not resolved.I haven't used internet
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Varun
(@VarunLakkur) reported
@ACTFibernet, a new connection after payment takes 4 days? Seriously? A new connection request was promptly addressed and payment was received on day one with the assurance that the connection will be active within 24 hours. Is this your customer service for a new customer?
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Sukruth Kumar
(@kumar_sukruth) reported
@ACTFibernet SR10264701311994 I have been trying to get this resolved from yesterday. 5 times you guys closed the tckt without resolving the issue.Which is a hopeless way of giving service. You guys take full money on time.Fix the issue or I can write an email to consumer court.
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SRIKANTH KADUPU
(@KadupuSrikanth) reported
@ACTFibernet I am fed up with this no one was really checking about this issue. See if it won't works then I ll handle in different ways.
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Vaibhav
(@vaibhav_7492) reported
@ACTFibernet 2 days without Internet. Customer care have escalated the issue and the local engineer will reach out to you. No one has reached out yet despite repeated calls How are we supposed to work when we don’t have Internet. Your team doesn’t care if I cancel my subscription