ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500048, 500001, 500062, 500035, 500058, 500055 and 500003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet Please let me know if u don't want to solve for issue I am OK to switch off power supply to both boxes ..I am being human by not doing that , as I understand what will happen to folks whose connections will stop workingIt is one month plus with continuous follow up
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hi, I'm fed up. Tweeting you. Just reply here but issue hasn't been solved at all. Please call me 9030020488
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not be resolved
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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ashishjamalpur@96
(@ASHISHJAMALPUR) reported
from
Hyderabad, Telangana
Internet not working since yesterday evening raises a ticket already thrice working from home how to feel the advantage @ACTFibernet I request you to solve by today I have many assignments pending ..
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Teja
(@tejabn99) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I'm paying the service to get the speed of 25mbps and you people are providing adequate speed to work from nome poor service I'm using @reliancejio Mobile hotspot for working what a poor service u r giving pathetic 😡 service #poorservice
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VJ
(@Hey_Jude_89) reported
from
Hyderabad, Telangana
@ACTFibernet Yes it has been resolved in a record time of nearly 10 days. You guys are the best. Looking forward to be kept on hold indefinitely the next time I have a problem.
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KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Subscriber, Services to your ACT plan A-Max 425 are scheduled for suspension tomorrow as dues of Rs. 501.5 remain unpaid. Request immediate bill payment via ACT Selfcare Portal, Mobile App or ACT website to avoid uninterrupted service. -Team ACT
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Rajesh Harsh
(@rajeshharsh4) reported
from
Sītārāmpur, Telangana
@ACTFibernet follwed 3rd of abv On 3rd April 2020 around1:15noon there was a call by someone srinivas 4 asking the issue and when I gave him the explanation the guysaid ok yes we processed 1 box deductions and let me mention to the concerned team about the second box..
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SIVA™
(@kadapashiva) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet there is no internet from yesterday onwords. SR10138137392302 this is complaint no. Still there is no responce from your team. Its very difficult to manage work deliverables in this situation without internet. Do something on quick time.
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Ratan kumar
(@Ratankumar9160) reported
from
Rājendranagar, Telangana
@ACTFibernet Not getting internet from afternoon, Can't able to raise complaint because your act application is not supporting, Can you please get me a solution as soon as possible 🙏
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam been following since2mnths&ur #THEirresponsibleTEAM is not solving the issue
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Issue has not been resolved. It's more than two days now
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Krishna Deepak
(@krishnadotin) reported
from
Annāram, Telangana
@ACTFibernet Hello, please get this issue solved soon.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sameer Culli
(@SameerCulli) reported
@ACTFibernet Need assistance in understanding why internet is down since last 12 hours and resolution date keeps changing. Raised SR10267629568244 yesterday and the expected resolution date and time keeps changing
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Smitha Murthy
(@SmithaOne) reported
@ACTFibernet Either help me shift my connection to my new address or take away the router and refund me my money. I have used the app, I have used the call center and everybody is focused on passing the buck. Your folks actually closed the request without resolving it.
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yuvraj
(@yuviraj21) reported
@ACTFibernet Still issue hasn't resolved. Could you please look into this
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prashant singh
(@prashan78954542) reported
@ACTFibernet hi team I have already requested to cancel my act fiber connection.. customer people have confirmed it's already cancelled..but still it's showing on active in my act fiber App..no response from your team yet
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SheetalS
(@sheetalsahu4489) reported
@ACTFibernet So sad they just connected back for one day. I had to go ask friends to pat you folks, embarassing!! Not happy with the service at all.
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Deepz
(@deepz0731) reported
@ACTFibernet need some immediate help. Support doesn't respond.
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Akhil Sharma
(@Akhil0086) reported
If you want to buy a camera set up for your home @ACTFibernet will not let you reach out to the apartment POC/the customer care. The only way to raise a request is through the app and that too the request is prepaid. What if someone wants more than one camera? No one can help :)
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CitizenOfWorld
(@From_Kailash) reported
@ACTFibernet I have disconnected the service. Please stop calling me 5 times everyday and disturb. Its a request
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Sukumar
(@sukku002) reported
@ACTFibernet This is not working. Look at how aweful your service has been over the last 4 months of 2023. SR10466757757524 1day 6jan SR10466848066674 3days 17-19jan SR10467054961519 1day 13feb SR10467380496274 2days 24-25mar SR10467535807714 1day 12apr SR10467637885714 1day 25apr
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mayil vahanan
(@Mayil_MVS) reported
@ACTFibernet - your support team is interested in closing the ticket - not solving the actual problem (SR10867544128104). I have raised 2 tickets to solve a spelling and correctness of the address - Still you guys have not updated - Pathetic service. (SR10867634718794)