ACT Outage in Hyderabad, Hyderābād, Telangana

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

 Problems detected at ACT

ACT problems in the last 24 hours in Hyderabad, Telangana

ACT Outage Chart in Hyderabad, Hyderābād, Telangana

October 22: Problems at ACT

ACT is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(78.38%)
Wi-fi
(10.81%)
E-mail
(5.41%)
Total Blackout
(5.41%)

ACT Outage Map Near Hyderabad, Hyderābād, Telangana

The most recent outage reports and issues originated from Hyderabad, Banjara Hills, Rājendranagar, Jubilee Hills, Annāram, Tarnaka, Malkajgiri, Lingampalli, Erragadda, Bentonbāvdi, Prakāshamnagar, Chandānagar, Wajd Gulshān and Miānpur.

Hyderabad Internet
Banjara Hills Internet
Hyderabad Internet
Hyderabad Internet
Hyderabad Internet
Hyderabad Internet

ACT in Hyderabad, Telangana Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:
  • FMahmoodsgroup FarHaN MaHmooD (@FMahmoodsgroup) reported from Hyderabad, Telangana

    @om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

  • QGhouse Qureshi Ghouse🇮🇳 (@QGhouse) reported from Hyderabad, Telangana

    The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

  • jaihosalman11 DrunkenMonkey (@jaihosalman11) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD this is a pathetic internet service ever disconnection every second day bastards no one takes care of it in CC AC No. 101007331362 pls resolve it asap losers

  • ksalokranjan K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet First resolve the #internet #fail issues. You are not even replying to tweets!

  • ajaybattula1987 Ajay Kumar Battula (@ajaybattula1987) reported from Rājendranagar, Telangana

    Hello Actfibernet team, Chasing your customer care is nightmare for us when you can’t support customer issues please shutdown your services better don’t play with customers.@ACTFibernet #actfibre #jio #airtel

  • neetas2012 Neeta (@neetas2012) reported from Rājendranagar, Telangana

    . @ACTFibernet your internet speed is so pathetic that even your own app to register that complaint does not work.

  • saushan91 Saurabh Agarwal (@saushan91) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.

  • msreekanth Live To Die Another Day (@msreekanth) reported from Rājendranagar, Telangana

    @ACTFibernet internet not working. Your App says internet is suspended and asks me to pay the due amount to raise ticket. I want to raise a ticket to tell that there is no due from my side. Paying another 1500 for raising a ticket seems to be too costly

  • onlyhemanth Hemant kumar (@onlyhemanth) reported from Rājendranagar, Telangana

    Worst service @ACTFibernet Very quick to collect money but not to give connection. Its been 3 weeks no update on my connection.

  • saushan91 Saurabh Agarwal (@saushan91) reported from Hyderabad, Telangana

    @ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check

  • ikrammohiuddin2 Ikram (@ikrammohiuddin2) reported from Hyderabad, Telangana

    @ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional

  • satyajithpinku Satyajith (@satyajithpinku) reported from Rājendranagar, Telangana

    @ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_

  • ikrammohiuddin2 Ikram (@ikrammohiuddin2) reported from Hyderabad, Telangana

    @ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.

  • ssr99 Shiva (@ssr99) reported from Hyderabad, Telangana

    @hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet

  • vayuputra_99 KAPAALAM☠️💀 (@vayuputra_99) reported from Annāram, Telangana

    @ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

  • bhargavemani bhargav ram (@bhargavemani) reported from Rājendranagar, Telangana

    @ACTFibernet Pathetic service !!!!! My internet is not working from 5 days. None of your customer service gives a damn about that !!!

  • mahesharmusings Mahesh Sharma 🇮🇳 (@mahesharmusings) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.

  • mahesharmusings Mahesh Sharma 🇮🇳 (@mahesharmusings) reported from Rājendranagar, Telangana

    @ACTFibernet Sadly it worked only for 24 hours & became unserviceable again. New SR10130949239282. The technician was worried about closing SR than providing lasting resolution. Now I am without uninterrupted internet for the last 10 days. So much for big claims made by @ACTFibernetHYD

  • vkovur varun kovur (@vkovur) reported from Hyderabad, Telangana

    @ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722

  • ramprasadgidugu Ramprasad (@ramprasadgidugu) reported from Rājendranagar, Telangana

    @ACTFibernet No internet since yesterday. We are loosing our precious time and work. Costumer care number is not working. Ticket No. SR10130819877512.

  • yadagirinagraj Yadagiri Nagaraju (@yadagirinagraj) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD If you don't respond I'm going to proceed by written complaint to consumer forum.

  • msshekar2527 Shekar MS (@msshekar2527) reported from Rājendranagar, Telangana

    @ACTFibernet Issue not resolved yet

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : guys do u even have a basic sense of responsibility it has been 1 day since the Internet is down and there is no response

  • msshekar2527 Shekar MS (@msshekar2527) reported from Lingampalli, Telangana

    @ACTFibernet act guyz have setup servers in Regent Park premises and agreed that they will pay their server related electricity bills but never paid, now elctr dept. have disconnected power. Pls intervene the situation and help to clear the electricity bill, ~ Regent Association

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : do u care to response , Internet is now down for more than 24hrs in Alkapoor township

  • chaitanyavk Chaitanya (KC) (@chaitanyavk) reported from Rājendranagar, Telangana

    @ACTFibernet : Internet connection is down since yesterday evening and no response till now

  • phanikumar2304 Phani Kumar (@phanikumar2304) reported from Annāram, Telangana

    @AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it

  • THEALIGULAM ALI - The Most High. 🇮🇳 (@THEALIGULAM) reported from Rājendranagar, Telangana

    @ACTFibernet Since last 3 days I am without internet. But nobody cares about the customer service. We are not paying for No SERVICE.

  • tauseeflala91 Tauseef Lala (@tauseeflala91) reported from Hyderabad, Telangana

    Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter

  • THEALIGULAM ALI - The Most High. 🇮🇳 (@THEALIGULAM) reported from Rājendranagar, Telangana

    @ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.

  • pdilukumar dilip kumar (@pdilukumar) reported from Annāram, Telangana

    @ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.

  • GVikramGoud G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana

    My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000

  • IGajulaSrikanth s'I'rr'U'..... (@IGajulaSrikanth) reported from Hyderabad, Telangana

    @ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972

  • nazeemtweets Nazeem (@nazeemtweets) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.

  • nazeemtweets Nazeem (@nazeemtweets) reported from Annāram, Telangana

    @ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...

  • vsa2 Varun (@vsa2) reported from Rājendranagar, Telangana

    @pkarni @ACTFibernet Try calling their Customer care, very rude.

  • GVikramGoud G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana

    @ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.

  • iAnandUpadhyay Anand upadhyay (@iAnandUpadhyay) reported from Rājendranagar, Telangana

    @ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.

  • shahid_hussain Shahid Hussain (@shahid_hussain) reported from Annāram, Telangana

    @ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet

  • Real_Ghouse Ghouse Khan (@Real_Ghouse) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently

  • bajajmanish007 Manish Bajaj (@bajajmanish007) reported from Rājendranagar, Telangana

    @ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.

  • saipolloju Sai Kumar (@saipolloju) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice

  • bajajmanish007 Manish Bajaj (@bajajmanish007) reported from Hyderabad, Telangana

    @ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552

  • Rajkiran6025 Rajkiran Srivastav (@Rajkiran6025) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • YATHIRAJkarkera YATHIRAJ KARKERA (@YATHIRAJkarkera) reported

    @ACTFibernet Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

  • YATHIRAJkarkera YATHIRAJ KARKERA (@YATHIRAJkarkera) reported

    Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved. I called ACT customer care around 25-30 times. But no use.

  • YATHIRAJkarkera YATHIRAJ KARKERA (@YATHIRAJkarkera) reported

    Poor Service @ACTFibernet I am facing internet issue from 17th October Still, it didn't get resolved yet I call ACT customer care around 25-30 times. But no use

  • sudheerthalla sudheer kumar (@sudheerthalla) reported

    @ACTFibernet Your internet service is going from bad to worst. No internet access from 5 days and everyday your customer care says issue will be resolved in 24 hours and it didn't happen yet. Please resolve asap. Complaint Id:SR10131480919292

  • Subhash27817272 Subhash (@Subhash27817272) reported

    @ACTFibernet I've sent a complaint regarding my lan connection and instead of solving it i have received a mail stating the problem is already silvers when infact not event a subtle cc called me to enquire about the problem.

  • emkensays Mahesh Kumar (@emkensays) reported

    @ACTFibernet You took 5 days to reply to the issue, no wonder why your guys turned up so late to install the connection. They installed 3 days ago.

  • connect_sandeep sandeep tripathy (@connect_sandeep) reported

    @ACTFibernet @Ranajoyck It is again down,... facing daily outages, pathetic service.

  • saniya192 sweety (@saniya192) reported

    @ACTFibernet Wow, you are so quick at fixing everything. Your service sucks

  • cdprasad1989 DURGA PRASAD CHALLA (@cdprasad1989) reported

    @ACTFibernet @ACTFibernetHYD people are dead or what no acknowledgement, no concern just bill us and send the bill 1st of every month. Great service wonderful... I spoke to customer care executive hima she was very arrogant, irresponsible, throwing her attitude on customers.

  • ReddyUmasankar Umasankar (@ReddyUmasankar) reported

    @ACTFibernet First learn to provide good service with out fake promises