ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 2, 12:47 PM GMT+5:30.
- Internet (67%)
- Wi-fi (15%)
- Total Blackout (11%)
- E-mail (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500009 , 500048 , 500004 , 500001 , 500034 , 500035 and 500003 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
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Total Blackout | 1 day ago |
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Hyderabad
|
Internet | 1 day ago |
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Hyderabad
|
Phone | 2 days ago |
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Hyderabad
|
Internet | 3 days ago |
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Hyderabad
|
3 days ago | |
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Hyderabad
|
Wi-fi | 4 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet Ok , please provide immediate resolution and please restore the service now .
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foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana@ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP
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Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana@ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap
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sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@ACTFibernet Every week there will be problem with my internet...2 days in week there is no internet.. I do not recommend anyone to take ACT
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deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana@ACTFibernet Please Reach to this issue ASAP . Pathetic Service
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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gutsy girl (@GirlGutsygirl) reported from Hyderabad, TelanganaThe shittiest 5g network @ACTFibernet the biggest scam its not even 2g
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Abdul Mujeeb (@ab_mujeeb_) reported from Hyderabad, Telangana@ACTFibernet My Internet is not working since 1 hr. No one is there to respond properly for Customer Service. The App and Website is not working. Disappointed with this service. Kindly Fix this issue as soon as possible.
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet @MMH12169799 Worst quality service poor customer care
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Mohammed Osman (@Mohammed7993101) reported from Hyderabad, Telangana@ACTFibernet Your ticket SR10165829312154 is tentatively expected to be resolved by 10-Sep (DD/MM) between 16:00 to 19:30. Team ACT 3 days completed for this ticket issue not solved yet i will discontinue my connection from @ACTFiberne worst broadband service I have ever seen.
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Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana@ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC
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Pagglait (@valli_5) reported from Rājendranagar, Telangana(2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hyster (@hystercy) reported@ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty
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sridharcorby (@sridharvolvo) reportedAfter paying the amount for 6month ACT Bronze internet plan in madurai. Still no response from the Service team for connection. After the assurance from customer care in that connection will be given before today @3PM But no response from anybody, feels like scam. @ACTFibernet
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Prasad Betadpur (@cintidoc) reported@ACTFibernet Our internet service had been down for over 30 hours. This company has stopped responding and has blocked all calls / any channel for live help! I can’t even cancel my subscription online. Is anyone accountable for them?
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Haiku (@riceofsushi) reported@ACTFibernet We signed up yesterday for a 100 Mbps connection (CAF 102800585515) & paid 3 months in advance. Promised installation yesterday or today by Navya (97408 31843). Since then, there has been no response to calls/WhatsApp. Customer support escalation also unresolved.
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Babu (@Babu245489411) reported@ACTFibernet @ACTFibernet Stop sending scripted messages from A/C rooms. Fix the issue brewing for 2 days due to your incompetence. Get the approvals, let engineers work, and give real updates—not templates. #ACTFibernet #InternetDown #PoorService
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Piyush Bohra (@piyushbohra) reported@ACTFibernet it's been 3days and I'm still waiting for your team to resolve my internet issue. I need your team action this asap.
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Hyster (@hystercy) reported@ACTFibernet @ACTFibernet I haven’t received a single call nor a message, it’s gonna be 3rd day since my internet connection is down
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Babu (@Babu245489411) reported@ACTFibernet Your service is a failure. 12+ hours of downtime, 0 real update, & your support is useless15 mins on hold just to hear scripted excuses about rain fiber cuts.There’s no rain here, and conn’ion a few km away are working fine. Stop the excuses and fix it. #PoorService
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Rahul S (@sadekar_rahul) reported@ACTFibernet There is no response from customer care, the call goes pending with more than 30numbers in waiting.. There is no proper Timeline for resolution. Everyday just keep getting message the issue will be resolved within 4 hours.
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Shaiju R (@ShaijuR12) reported@ACTFibernet Day 3 issue still not fixed it's been more than 24hrs Ticket# SR10280007865474 I need to take the activation request what is the request