ACT outages and service status in Hyderabad, Telangana
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- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 21, 12:21 PM GMT+5:30.
- Internet (59%)
- Wi-fi (23%)
- Total Blackout (14%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500002 , 500009 , 500063 , 500055 , 500035 , 500003 and 500028 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 day ago |
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Internet | 2 days ago |
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Total Blackout | 5 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
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Internet | 6 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, TelanganaI never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2
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k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana@ACTFibernet Ok , please provide immediate resolution and please restore the service now .
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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Chandra (@Chandra15173281) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.
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Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana@ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills
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siva raj (@sivaraj283) reported from Rājendranagar, Telangana@ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !
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Prasath9999 work for corruption free india (@Prasath65203323) reported from Hyderabad, Telangana@ACTFibernet One of worst service provider making coustmer fool I advice not to connection worst service provider
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sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana@MarketScientist @ACTFibernet @ACTFibernetHYD if you're in #StockMarketindia then don't trust ACT Fibernet they're worst when it comes to guaranteed service and non responsive too 24 hours losing business #Hyderabad #customerservice
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Mohd akbar (@akbar08755) reported from Hyderabad, Telangana@ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..
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Vamsi Krishna Jadala (@jadalavamsi) reported from Rājendranagar, TelanganaDear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet
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@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
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Sibasish Ganguly (@limitless_sibu) reported from Makta, TelanganaThe service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Sumeet Somani (@somanisumeet) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet BROADBAND INTERNET SERVICE WORST IN HYDERABAD CITY AREAS LIKE MOOSAPET RAILWAYGOODSHED ROAD. EVERY WEEK SAME ISSUE INTERNET CONNECTIVITY GOES NULL BUT NO RESOLVEMENT. @consumerforum_
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@AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana@ACTFibernet Its been more than 15hrs still no update nobody visited... #Pathetic service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported@ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.
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Shashank Bharadwaj S (@__Shashank__007) reported@ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.
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Kiran Kumar Pavuluri (@pvrkiran) reported@ACTFibernet You are only regretting still no action has come ... I paid for a service and it's been 10 days...
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Prashanth (@prasanthkannan) reportedSR10381217264834 this is the second time in less than 24hrs to raise ticket for internet disruption. Very bad experience @ACTFibernet
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sourav purohit (@souravpurohit) reported@ACTFibernet your customer cares inability to help me shift my connection, has made me disconnect my act fibernet . A week passed since i raised a request yet no help provided only fake promises.
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Sachin Gogia (@runthusiast) reported@ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad
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Shrinivas Mhethre (@SMhethre) reported@ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.
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Sandeep Nethi (@sandeep_nethi) reported@ACTFibernet @ACTFibernet raising tickets doesnt help,,,not resolved yet,,
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Avinash Shishoo (@laidback1954) reported@ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?
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Santosh Kumar (@S969498) reported@ACTFibernet @ACTFibernet Internet is not working. Tried to open the app for raising tkt but app is also not working. Location Kondapur Hyderabad. Please fix it asap as need for wfh