ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500034, 500062, 500035, 500058, 500048 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ActfiberC @ACTFibernet My complaint number: SR10162987109212 It's my recurring issue with junction box it's keep on internet goes off for every week Please provide me permanent solution As of I did not received any callback or update about complaint
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still no internet Can I have a status of complaint please More than 24 hours to my complaint still no action taken
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet Are you guys idiots or what at this time in night you disconnect the service for no reason even after so much of follow up and resolution. Either your system is crap or you play with customers. I need the connection to be activated as soon as possible.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD I was being told that it will be resolved by 6 pm yesterday if not by today 9 am both of these didn’t happen either. is this how the customers are treated when we say we are facing the issues #disappointedwithactfibernet #issueswithactfibernet
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet @airtelindia @reliancejio we have to go through all this because your service is not available in my area.
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Bought dongle and its again cost me ₹2000+250 recharge. 4 people working at my place due to this issue we may lose jobs.
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet It's recurring issue my internet is not working please do give me fixed solution for it I am very disappointed keep on calling complaining and following up it
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still it did not resolution and response from concern team Without letting me know just closed ticket number They did not given any resolution for it As of now none of technicians called me updated about issue ,I don't is they are working or just ignored it
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
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Dpu
(@deepthi564) reported
from
Rājendranagar, Telangana
@ACTFibernet This is the customer service i was talking about, there is no DM, no follow up. May i know how u r planning to resolve the issue??? Another frustrating day with internet started today. @ACTFibernet
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@TAAssociates @ACTFibernet My Act Account: 101013365834 is disconnected every things since 20th September 2021, for no reason. You connect after calling everytime and disconnected after 2 days. I am frustrated with this service. I am working from Home, but I have no internet.
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Asif
(@Aasif071) reported
@ACTFibernet almost half of my monthly bill for ACT. Now, you are sending me a message to pay the bill. With what expectation you are asking me to pay the bill without fixing the issue? Highly highly disappointed with the service.
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Mohan Narayanan
(@narayanannmohan) reported
@ACTFibernet Its been 5 days since cyclone crossed but still your team is citing cyclone as an excuse for my internet unavailability. ETA keeps changing and customer care is promising timelines which they won't keep up.
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vishal raj
(@flylikejarvis) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet This issue is not yet resolved. Please try help it get resolved or kindly take back the connection.
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தமிழ்
(@tamil_31) reported
@ACTFibernet The Complaint Resolvation Time Was Keep on Extending Please Solve it soon It was Too Hard without internet during WFH @ACTFibernet
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Manoj
(@manojmano26) reported
@ACTFibernet @ACTFibernet service resumed after 4 days. Too much delay. No priority in restoring service. #actfibernet #actfibernetworstservice
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GOVIND
(@05govind1) reported
@ACTFibernet What was the use before Executive Gyaneshwar from chandanagar branch on time given Commitment was not full fill and responded single from his end till yesterday like this Executive Gyaneshwar people in Organization that Organization name will be impact Bad in market Cont1
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thisismt_
(@manishtirkey86) reported
@ACTFibernet Internet is down. Please fix it ASAP. ACT Fibernet Ticket no: SR10266588566974.
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Shauna
(@ShaunaS_des) reported
@ACTFibernet is by far the worst service provider to resolve issues. Even after 11days of follow up and escalating to Nodal office I do not have a functional internet ! One team says it’s the other’s responsibility resulting to harassment of customers. Hope they fix it today
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Ismail Afraz
(@afraz95) reported
@ACTFibernet That's what customer support said 3 days ago still it's hasn't been fixed.
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Ismail Afraz
(@afraz95) reported
@ACTFibernet Instead of asking for bill payment, you can update regarding when internet issue will be fixed it will be better, it's been 6 days still internet not working. Cherrinet and others have already solved customer issues by working even on rainy day