ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048, 500034 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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aiyaz hussain
(@aiyazhussain4) reported
from
Hyderabad, Telangana
@ACTFibernet runied my career they got worst customer support, I called multiple time to @ACTFibernet in the past week 3 times I got issue with internet, this is worst service I ever seen, the field agent doesn't responded to my calls even .. this is shitt @ACTFibernetHYD
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet So you will never provide internet anymore?
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.
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Ktwodee
(@ktwodee) reported
from
Rājendranagar, Telangana
@ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice
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K. S. Alok Ranjan
(@ksalokranjan) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Narendra Balla
(@NarendraBalla8) reported
@ACTFibernet Hi , Network is down again. Ticket id: SR10164734341634. No one is able to access the internet in my community. This is the third time we are facing this issue. If you are not able to fix it permanently let us know. will shift to other network providers.
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Shruthi Shetty
(@Shruthi2791) reported
@ACTFibernet 3 Complains in 15days . 2 of them with in 2 days. Way to go. After waiting 2days for you to fix an issue you finally fix it and 15 min of getting confirmation of issued being fixed there's no internet connectivity again. You are really the Worst service providers
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Mn
(@sanghamitrade12) reported
@ACTFibernet I have applied for shifting my connection 4 days back.. haven’t gotten any call yet.. Horrible service.. what nonsense? Manish Gowda (act technician) is responsible for the shifting..
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ABHIMANYU SINGH
(@singhabhimanyu3) reported
@ACTFibernet your internet is not working and your app is crashed too. Please fix this.
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Indian
(@responsiblewala) reported
@ACTFibernet Hello Mr. @ACTFibernet CEO, first please serve what you promised to your customers. I opted for 75 mbps plan and you gave me a router of max capacity 40 mbps. When I ask for the low speed issue your team recommended me to upgrade my plan. Is it the way how @ACTFibernet loot us?
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Rajesh.B.R
(@rajesh_b_r) reported
The installation person I manier times but no response. I’ve WhatsApp him he has seen aswell but still even after 48hrs of NO internet NO one from @ACTFibernet have bothered to respond back to me. Worst service #DontsubscribeAct #dontbuyactfibre
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ABHIMANYU SINGH
(@singhabhimanyu3) reported
@ACTFibernet I was informed that this will be fixed in an hour. almost 2 hrs have elapsed and no updates. This is Monday. Office time!!!! Fix this immediately.
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santoshchauhan
(@santoshchauhan0) reported
@ACTFibernet Still issue not resolved . On which priority u r team is working @ACTFibernet @ACTFibernetHYD . Plz help asap
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Nishanth
(@NishanthGudur) reported
@ACTFibernet you are claiming that best broadband service in chennai, for resolving a small network issue your team is taking more than 5 days. After lot of escalations, nothing is done. Great efforts. I was using act before, indeed it was good. Now a days it becomes worst.
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Raghav Dogiparthi
(@RaghavDogiparti) reported
@ACTFibernet i don't know why your people give wierd reasons like "Furniture" , "WALLS" for slow internet speed. Do you wish your customers to carry the router with them all the times to get good internet speed.? Worst ever service by a broadband service provider.