ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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Mandeep Walia
(@WaliaMandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet neither internet service nor response from your end. Time to change ISP. Terminate the connection and refund my money. Not even horrible your cs is disastrous.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Contractor Nesamani
(@Kashmir2kkumari) reported
@ACTFibernet no refund given even after SR ticket post ETR SR10377704533905. Do ppl work in ACT Why refund is not given after raising SR ticket and called customer service 20 times, do ACT care customers or just loot money, cheat? Escalate SR ticket refund my money immediately
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Kommireddi Pavan చలపతి
(@KommireddiPavan) reported
@ACTFibernet I guess this is an automated message, as the issue isn’t understood. Tickets raied enough for no solution. Responsibility and seriousness are missing, hence ACT visibly losing the market. Wake up
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Unprogrammed
(@chickensixty5) reported
@ACTFibernet I have had no internet for the past week, it's been 6-7 days no internet, only bots and ivr responses, not even a single call from a technician so far. Why must we pay when we don't receive service? Is the standard that y'all are sticking to now? SR10177664962964
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Rohit
(@RohitAthghara) reported
@ACTFibernet @ACTFibernet it's been more than 4 days I have opened same ticket multiple times sir what is the eta to resolve the issue, is there any accountability for customers problem or you just account for making money ?
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Himanshu
(@engineerladka69) reported
@ACTFibernet what’s up with you connection issues nowadays? Frequently no internet . At the moment whole of Sarjapur road area is facing no internet.
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mrinmoy biswas
(@mrinmoy59936493) reported
@ACTFibernet again internet issue SR11077735485464 is the ticket...like i told u every 3 months i have to raise ticket...its getting very frustrating
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Srinivas Isukapalli
(@I_srini22) reported
@ACTFibernet I've been raising a no power backup issue for over a month. Technicians keep closing tickets without fixing or even informing me. Customer care is of no help. This is completely unacceptable - need immediate resolution! #ACTFibernet #ACTIssue
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Prakash Kavoor
(@KavoorPrakash) reported
@ACTFibernet Still issue not solved Waiting for customer care call.
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Prashant Chaudhary
(@Prashantpc279) reported
@ACTFibernet This is the second internet outage within just 15 days of installation. There’s no internet access again, first outage lasted for 2 days — how is someone supposed to work from home like this? Ticket ID: SR10177728878314 Please resolve this at the earliest.
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Ahmed
(@llvllr_ahmed) reported
@ACTFibernet More than a month and counting and they claiming they are working in priority imagine if this is not on priority they will never resolve SR10177292161871 created month bk they still quote it with resolution #cheaterActFibernet #wasteActFibernet @CmRevanth48787 @CommissionrGHMC