ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500061, 500009 and 500006.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (24%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
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 Hyderabad |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Pulkit
(@pulkitjoshi3003) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are the most stupid internet providers ever. Your fustomer support is next to zero. You dont care. I have had it. I want to recall all my 80 connections in my building and sue you guys for unfair trade practice. Just wrong promises. @ictmin
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet big thanks to u 4 giving me Day 5 without broadband. I now talk to my parents daily, that are not that boring I understand now. And btw the best customer care, anything you tell them will be resolved in 24 hours and the same dialogue on day 5 #actcorp #sucks
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Shahid Hussain
(@shahid_hussain) reported
from
Annāram, Telangana
@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
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G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
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Saideep Myadam
(@SaideepMyadam) reported
from
Rājendranagar, Telangana
@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
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Sai Kumar
(@saipolloju) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
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Anand upadhyay
(@iAnandUpadhyay) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.
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K. Raghavender rao
(@kolturra) reported
from
Miānpur, Telangana
@ACTFibernet by taking customer money doesn't increase company revenue but you should also gain customer trust ....if my services are not restore in one hour will disconnect all connections which are on my name
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Ghouse Khan
(@Real_Ghouse) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
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Madhav
(@madhav_sb) reported
from
Hyderabad, Telangana
@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
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GSK
(@skgatla) reported
from
Wajd Gulshān, Telangana
Dear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
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Jayakrishnan
(@jkdreamzone) reported
from
Hyderabad, Telangana
@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst broadband service & the worst of the worst customer service. Im sick & tired of calling them 4 last 5 days and every time they have a std answer. Wil resolve in 24 hrs. Not sure when will my complaint cross 24hrs in their ckocj #actcorp #actfibernet #sucks
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
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Rajkiran Srivastav
(@Rajkiran6025) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
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Sheshank Reddy
(@sheshankreddy) reported
from
Hyderabad, Telangana
@ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.
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VM
(@vraomantha) reported
from
Rājendranagar, Telangana
@ACTFibernet Repeated problems in network connectivity since 1 week... Complaints not fully being addressed. Being asked to buy an additional booster too.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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निहाल जयसवाल
(@nehalj040_nehal) reported
@ACTFibernet From mrng our work is on halt n waited for issue will be solved as per given ETR, but now the ETR has extended to tomorrow 7.30 pm, you should know without internet every work is stopped @ACTFibernet,
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Kareem Cherry
(@kareem_cherry) reported
@ACTFibernet Eluru, Frustrated with act fiber net! payment done before 6 days still no reconnection/installation after payment. TERRIBLE service. Fix it now!Yours care is agent also worst. #ACTFibernet #worstservice Account no:106655382817 Ticket id :SR10677739794997 😡Worst #ACT
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Abhishek Sachinist
(@Abhi17_P) reported
@ACTFibernet I have still not received any update. I am contacting other service providers for installation. Thanks for your worst customer response and worst product service
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निहाल जयसवाल
(@nehalj040_nehal) reported
What a shame to @ACTFibernet, They cannot resolve the internet disconnect issue since 12 hours and now they gave the ETR OF 4 nov 7.30 pm. From mrng our is on halt n waited till 9pm to see the msg extended to next day Ticket no-- SR10177797888004
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Allan
(@sylvester_allan) reported
@ACTFibernet It is not about account number. It is your iOS app experience. Login screen - payment experience are pathetic. It works well on android and web. But get it checked for iOS app.
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seema rajput
(@SeemaRajpu44802) reported
Stop ******* spamming me, I already have airtel wifi. Daily I am getting calls from you guys forcing me to reactivate the ACT WiFi... What ******** should I do with 2 Wifi. The billing department hasn't called yet, I want my money my refund asap! @ACTFibernet @ACTFibernetHYD
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RajuRongali28
(@Raju287_rongali) reported
One of the worst internet service in Hyderabad is @ACTFibernet .I’m facing internet issues from past four days onwards.Still the issue is not resolved. Now they closed the ticket by saying issue resolved ..@ACTFibernetHYD
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Gaurav Basu
(@acid_toad_art) reported
@ACTFibernet hello I have requested for a connection shifting for over a week ago, I received a ticket for the request but there has been no follow up on the issue. The app says work in progress regarding the move but no progress. Please connect me with a technician asap
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Pradeep Kamadana
(@Pradeep_6869) reported
@ACTFibernet #Actfibernet I raised a ticket SR10177775525774 for slow speed. I was told by the technician that the issue will be resolved by tuesday & closed the ticket without my consent. It wasn't resolved till now. Please reopen this ticket & keep it open till this is fixed.
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V Shankar
(@shmiusa) reported
@ACTFibernet it’s surprising to receive a call from #ACT as it’s impossible to reach you otherwise. I have been your customer for over a decade with your 12+3 months plan but not happy with your high speed performance as it goes on & off every day and I have to switch over to @reliancejio data…Now you’re offering 2 routers with 6mo subscription only as promotion…why can’t you try this in my place to see if your performance is better anyways? Why do you want a customer to go for a lower plan supposedly for an improved performance? Why don’t you work on ways to retain a customer?