ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Sahil Ali
(@Sahildwayfarer) reported
from
Rājendranagar, Telangana
@ACTFibernet at this point of work from home, you do not have 24x7 support. I paid for 6 months, and still overdue messages keep coming. Now in the middle of a production issue i lost internet. Who is going to be responsible if i lose job over this?
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PAILAM Manshi
(@MadelkarVijay) reported
from
Hyderabad, Telangana
@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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srinivaskumar
(@srinivakumar) reported
from
Rājendranagar, Telangana
@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Mathew
(@Mathew25625354) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Ac Id: 101001395280 Am getting very low internet speed. Could you please help me out immediately.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Jairam_010
(@jairamgoud) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinaykumar
(@banda_vi) reported
@Moneypurseadv @ACTFibernet Get Escalation matrix from customer service..
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msk
(@mskch) reported
@Moneypurseadv @ACTFibernet Too about 6 days for resolution in BLR. And the service keeps getting bad day by day
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Ashank Bidri
(@thatashank) reported
@ACTFibernet hey, no internet since afternoon and the app wouldn't work. It wouldn't even let me in so can't raise a complaint. How can I get this sorted pls? Btw, why can't I get into the app?
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Shashank Mohan
(@ShashankMohan77) reported
@ACTFibernet I had requested re-location, but your representative informed me that there was no service in my region, so I told them to terminate my services. I hadn't used the internet during the migration time, and now I'm receiving notifications to recharge your account.
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sandeep giri kittu
(@sandeepki2) reported
from
Sangāreddi, Telangana
@ACTFibernet from 3 days no internet. not able to fix issue.. Since then I am calling customer care and getting same response that your request has been sent so please wait for next 24 hours. No use of raising ticket. I would never recommend ACTFiBER to anyone @ACTFibernet
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satya pamula
(@satyapamula) reported
@Moneypurseadv @ACTFibernet Best is @BSNLCorporate ...they resolve issues in 2 hours!!
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Deepak Mb
(@mb_deepak) reported
@ACTFibernet Also you have blocked an educational website and have no solution for this.
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Madhusudhan Reddy
(@Madhusr15) reported
@Moneypurseadv @ACTFibernet I'm also facing frequent issues. Service quality has been degraded recently from Act
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Chaitanya MLV
(@chaitu4u) reported
@Moneypurseadv @ACTFibernet True similar experience earlier in Hyderabad for my sister customer support is zero
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Jagadeeesha
(@jagadeeshasit1) reported
@Moneypurseadv @ACTFibernet To be frank ,one the most customer unfriendly service is @ACTFibernet ,