ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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siddasrinivas
(@siddasrinivas) reported
from
Rājendranagar, Telangana
@ACTFibernet My act fiber account details in DM, Check and fix this issue sonner
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mitesh gala
(@miteshjgala) reported
from
Hyderabad, Telangana
@ACTFibernet userid:miteshjgala i am your old yearly customer from past more than 5 yrs and now i can trust you anymore bcz my complaint was closed even though my problem was not solved ticket no SR10144546379662 . and tell your executives not to forc us to do troubleshoot.
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Rahul Asawa
(@Rahulaasawa) reported
from
Hyderabad, Telangana
@ACTFibernet , I have been trying to reach out to you via customer care number for a month now.The lines are always busy. I need to upgrade my plan as current plan is not meeting my requirement. Can you help me with it.
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Hidayath
(@Hidayath1000k) reported
from
Hyderabad, Telangana
@ACTFibernetHYD upon several followups the issue not resolved for power discount, as there are 2 junction box’s installed in my premises and the discount has not been given since March 2020. Power will be disconnected if action not been taken. A/c 101014410779 @ACTFibernet
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మునుకుట్ల బాల భాస్కర శరభేశ్వర శర్మ(Bala Bhaskar)
(@bbbalabhaskar) reported
from
Rājendranagar, Telangana
@HathwayBrdband your service people are so lame that they have not resolved my broadband issue from past 5 days even after escalation many times. I want to complain on consumer forum and switch to another network like @ACTFibernet
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet is least bothered to address customer shifting quieries since I complete plan is prepaid,i had raised a service request much before their TAT,even then after shifting to new address got a lousy response. #pathetic @ACTFibernet
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Harish
(@HarishRF) reported
from
Annāram, Telangana
@ACTFibernet we have a service issue from yesterday. Ticket is raised yesterday and explained urgency of resolution by calling customer service. Until now, there's no response. Now, when I called again, my call was put on hold and abruptly disconnected. Shame on you #SuckActFiber
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet had sent dm in private,even then no response and least bothered about customer experience, finally pissed off switched to @excitel_rocks,thank you for enabling new connection in 10 hours time.
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet really such a worst experience with your network ! You guys never fail to surprise us with your innovative issues worst #worstservice #actfiber #internet
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Soumya Ranjan Das
(@soumya_lipun) reported
from
Rājendranagar, Telangana
@ACTFibernet Now its being more than 24 hrs. How long can we wait to avail your best service dear..
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Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet Iam facing the worst service from you guys, no internet since 3 days. All work are pending. Raised the complain but still no action. Tell me what to do now can youbhelp on this...
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srikant jaju
(@srikantjaju) reported
from
Hyderabad, Telangana
@ACTFibernet one of the worst customer service ever. I have been facing connectivity issues since past 2 weeks raised complaints but still no response. Around 5-6 people have shifted to jio Fibernet in my building I am just stuck because I have paid Adv
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Kalyan Bharath
(@Black_sheperd) reported
from
Hyderabad, Telangana
@ACTFibernet please suggest me a good broadband connection, because yours is a poor & staff were very rude, not helpful. I have a box connection with 8 users one your executive disconnected our internet & said change your broadband. TKT Number: SR10144320174722
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet complain number: SR10145195113802 Previous C.N: SR10144770679042 I am very disappointed by the service. There is no action taken even when repeatedly complained. There is no internet for 3-4 days every twice a month.
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Pohar Kiran ™
(@poharkiran) reported
from
Rājendranagar, Telangana
I don’t think so your ground level whether team is really working or not , I think company itself don’t have seriousness to service to the customers #ACTFibernet @the_hindu @KTRTRS @TelanganaCMO #actfibe #ACTfib
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Bhupendra Sai
(@bhupendra_sai) reported
from
Rājendranagar, Telangana
@SyedAkbarTOI @ACTFibernet We too faced the same problem.. The house sifting process is done after 10 days
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Puja Deb
(@Magdalene_1012) reported
from
Rājendranagar, Telangana
@ACTFibernet what is the issue? This is the time when we need Internet the most, and here you are, charging us without a proper internet connection. It’s been 2 days without internet . And this is not the first time. What are you doing about it! #actfibernetsucks
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Prasath9999 work for corruption free india
(@Prasath65203323) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Day buy day service provider is not given service after giving complient also not solving..office is also complite close ..how they solve pro net is not coming fro 2 days had given complient also but bo reply from any one
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Sajid Khan
(@sajidmdsajid) reported
from
Rājendranagar, Telangana
@ACTFibernet Your services are ineffective and cannot able to solve tickets raised. Don't have proper response so please shut down the business don't put others in trouble#BalaMalladi
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Ritesh adatiya
(@AdatiyaRitesh) reported
from
Hyderabad, Telangana
@ACTFibernet I have calling on the customer care line from past 3 days! It always says all the excutive are busy. I am facing a internet issue from 3 days. I have also raised a ticket,yet no response, the tickets are been closed with out any response.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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thala&csk
(@methalafan) reported
@ACTFibernet No your colleague has not contacted me yet, and you were also very rude absolutely no empathy towards the customer.
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Tushar Pardeshi
(@TusharPardeshi1) reported
@methalafan @ACTFibernet SR10176225381594, same issue, not resolved since 48 hours, time to switch from Act to some other player
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Prerana
(@003Prerana) reported
@ACTFibernet Internet is down since afternoon. No resolution even after repeated requests. Service request for this issue is already raised with reference number SR11076338385534. Pathetic service! Pls resolve asap.
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Devi Maheshwar reddy
(@maheshwar143) reported
@ACTFibernet WORST SERVICE ITS BEEN MORE THAN 24 hours No update on ticket Please contact me asap 9949575283 They said Fiber cut in my area Ramraj nagar colony, old Bowenpally No update ACT, please act on this
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Ashutosh Shukla
(@ashutoshdshukla) reported
@ACTFibernet I've been your loyal customer for 4+ years with NO issues—even during floods! But this local team is terrible. Moving my connection just 2km took 6 months! Only reason I stay is because Airtel is even worse here. Don't let poor local service ruin your reputation.
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Dr S. Vasudevaiah
(@DrVasudevaiah) reported
@ACTFibernet Net is under breakdown since 19/07/25; Act Fiber Account Number 101815678886; mobile no 9494068866 Service is very poor
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Tushar Pardeshi
(@TusharPardeshi1) reported
@dineshrtvt @ACTFibernet Same here, @ACTFibernet is worst , they are not being able to respond a simple issue sincw 3 days , SR10176225381594
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thala&csk
(@methalafan) reported
@ACTFibernet And your engineer team in pudur are highly irresponsible who does not even have a basis customer care sense to even call and update about the issue, I need a call back from your engineer team right away...
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Ashutosh Shukla
(@ashutoshdshukla) reported
@ACTFibernet @ACTFibernet Your local team's incompetence cost me days of connectivity despite advance payments. This unprofessional handling of customer complaints is unacceptable. Customers deserve better than empty promises and service disruptions for non-existent dues. #CustomerRights
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Saurabh Mehta
(@surru0143) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD Today is last day of SR resolution and picking up your device to process me refunds. Please be mindful that if device pickup and refund doesn't happen by today, I'll file legal complaint against you for forgery and mental harassment. REFUND MY MONEY!!