ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 20, 8:13 AM GMT+5:30.
- Internet (58%)
- Wi-fi (17%)
- Total Blackout (13%)
- E-mail (4%)
- TV (4%)
- Phone (4%)
The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500002 , 500035 , 500004 , 500048 , 500003 , 500055 and 500034 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
TV | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Wi-fi | 9 days ago |
|
Hyderabad
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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Santosh Kumar (@santoshkumarns7) reported from Rājendranagar, TelanganaPathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaMy internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD worest network.....
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Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana@ACTFibernet @bssaary waste network
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Arif Khan (@khanarifMD) reported from Hyderabad, Telangana@ACTFibernet @khwajamoinddin The Worst Internet service ever I had seen Till Now, switch another network.
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PRAVEEN KUMAR VENGALA (@PRAVEEN12642199) reported from Annāram, Telangana@ACTFibernet I don't think issue resolved and no one didn't called me in this.
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R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana@ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please
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VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana@ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .
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Anil (@anilthandra04) reported from Hyderabad, Telangana@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaYears will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet
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Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
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Srinivas (@srini_tweet) reported from Rājendranagar, Telangana@ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
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Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana@ACTFibernet I need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anirudh (@IamRamAnirudh) reported@ACTFibernet @ACTFibernetHYD There is no option to cancel my current plan in the app. Please cancel my current subscription plan which ends this month as I am not planning to renew. Account No. 101010515407
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Madhu_radhi (@radhi_madhu) reported@ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad
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imtiaz Immy (@imtiazabdulham1) reported@ACTFibernet - I raised complaint SR10180315960388 on 16 May, but even after 5 days the issue is still not resolved.
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anand (@BeardBiceps) reported@ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet
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Ashwin Kumar (@ashwin_kumarV) reportedHey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?
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Vishal S (@VishalS52110929) reported@ACTFibernet No internet for last two days, despite complaint(SR10280317634844) Akshay Nagar, Ram Murthy nagar. Its not professional here despite paying costly packages. There is no proper customer service to reach out..
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Anirudh (@IamRamAnirudh) reported@ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.
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Ana anna na (@JoshuaThiek3) reported@ACTFibernet why does it take more than 12 hours to fix it.
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Telugu Cinema Fan (@cinemababa) reported@ACTFibernet another day with no response from any of the assigned support engineers.
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Santosh Kumar (@santoshone544) reported@ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??