ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062, 500035 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Pls help and make it fast. We have calls and presentations. Automated msg ahould come to your server if our main box not working. Use Technology we r in 21st century same old tickets and you guys come in 24 hrs this is slow process. @BSNLCorporate @bsnl_tt
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Worst team I have ever seen
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Citizen with Social Responsibility
(@WithCitizen) reported
from
Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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Rajesh Harsh
(@rajeshharsh4) reported
from
Rājendranagar, Telangana
@ACTFibernet following with your customer support, nodal &appellate since last 2months plus but not getting final resolution @TRAI Very clearly can anyone explain me why is it the waiver Rejected. Pls explain and Happy to take quick call
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Krishna Chaitanya B
(@kcr_banda) reported
from
Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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cypher
(@Brewmaster_go) reported
from
Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
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Kalyani Sharma
(@KalyaniMuktevi) reported
from
Hyderabad, Telangana
@D5habib @Ilovehyderabad @nuts2406 @smileysnaps @raziasworld Their call center has very limited resources ..As per the CEO @ACTFibernet mail rec'd ..So it might take it's sweet time to get the issue resolved
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Rohit Rawat
(@rohit11rawat) reported
from
Nerādmet, Telangana
@ACTFibernet raised a Complaint Ticket for internet not working thru your App 👍 But how do I raise a complaint for poor customer service 🤔 #COVIDー19 #wfh #poorcustomerservice
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trashca9
(@trashca9) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi, we are already an existing act customer registered mobile number- 8885382919. Kindly provide the connection. I will recharge for 3 months.
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Hariprasad Naidu
(@yhariprasad) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi Team, My Name is Hariprasad Yadagiri. I took connection from ACT Fibernet. But unfortunately some personal reasons I want to cancel my account and I need my amount refund. Till now cabling etc was not completed. My registered mobile no: 9030259573, 101376726441
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Subhash Keer #StayHome
(@subhashkeer) reported
from
Hyderabad, Telangana
@ZEE5India I want to cancel my premium account subscription. Could you please help me out. Thanks, CC: @ACTFibernet
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Jithendra Kulakarni
(@Jithend83418308) reported
from
Hyderabad, Telangana
@ACTFibernet I got conctn on 13Apr20 lctn Sharada Nagar Mhptm Hyd ordered wit wifi router.thy hav conctd and actvd but didn't receive wifi router.if i try to reach sales team thy gave me another technician nbr(9553644113kumar)its swtchd off. Pathetic service which I nvr expected
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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anurag reddy
(@anuragr58769582) reported
from
Hyderabad, Telangana
@ACTFibernet Even today Iam facing sooooo much Problem @ACTFibernet
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Vishwa Talati
(@vishwatalati07) reported
from
Rājendranagar, Telangana
@ACTFibernet Also - Internet speed went down drastically from ACT and there is no solution given to it yet. Till the time the complain is open it is working ok. After that it is back to its worst. This also you should mention.
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Subhash Reddy Aedla
(@sraedla) reported
from
Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Ashwan Kumar| اشوان كومار
(@Ashwan18) reported
from
Rājendranagar, Telangana
@amazonIN @cyberabadpolice @cpcybd @hydcitypolice kindly allow amazon to deliver router-modems as it is getting difficult for us to work from home in these times. Even @ACTFibernet people couldn’t help due to restrictions
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Sanghamitra Malik
(@Ilovehyderabad) reported
from
Hyderabad, Telangana
@D5habib @KalyaniMuktevi @nuts2406 @smileysnaps @raziasworld @ACTFibernet I hope the problem gets resolved tomorrow.
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Kali Krishna
(@KaliKasivajjula) reported
from
Rājendranagar, Telangana
@ACTFibernet @mail2acthyd Y act is closing the service request with out solving the complaint.. I have raised many and ticket is being closed immediately. Please take immediate action on below issue. Ticket no:SR10139219935932
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Noor Arman
(@NoorArman4) reported
from
Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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TPS Gill
(@gill_tps) reported
@ACTFibernet service disrupted from 06/09/22, customer care not responding, ab sirf JIO se hi asha hai SR11865804203164
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Abhi
(@Abhi00549333) reported
@ACTFibernet Your team is not solving the internet issue since last 3 days. You are worst service provider in terms of uour service.
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Vineet Tiwari
(@vtiwariofficial) reported
@ACTFibernet SR11065744963198 - Our addressed and updated that customer not contactable or customer unavailable in the premises, replies by ACT. What a way of dealing with customer when team is not willing to come aftr having talk. Has been more than 3 week since issue raised
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srikanth.mallavarapu9@gmail.com
(@Skanth901) reported
@ACTFibernet 48 hours passed.Supposed to get it rectified in 18 hours.Finally one person came at 7.30 in the night for service after raising a request before 2 days.Pathetic.This is not ACT fibrenet.This is WE-DONT-ACT fibrenet.
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Kamal
(@Rawat18Kamal) reported
@ACTFibernet is looting the customer like anything. They are generating the advance billing thus forcing the customer to pay even if the customer is not using the service. I RAISED plan change request on 14Aug and still I have been charged for the old plan.@DoT_India @consaff
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Naveen Ambastha
(@NaveenAmbastha3) reported
@ACTFibernet - Internet not working since day before yesterday in entire apartment in EPIP ZONE, Brookefield Two Service Requests were raised but you closed without resolving , so I re opened but again the ETA moved to tomorrow. SR10265805014012 SR10265798548144
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Trilochana Deka
(@Trilochana_Deka) reported
@ACTFibernet @ACTFibernet We are in Bangalore, working from home..How am I suppose to work if there is no internet ?For God's sake please do something. In day time no internet?What kind of service is this.. if you r not able to provide service then don't charge us for these unavailable hours
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neon
(@buzz267buzz) reported
@adityaghosh996 @ACTFibernet I agree with you. They cannot even fix their own network. Worst customer support. They told me my routing issue cannot be fixed, and get a disconnection if I don't like the service. Other ISPs I've used were a lot better in service. Waiting to disconnect once my plan ends.
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Dr. Priyanka Rawat
(@VinkyDings) reported
@Airtel_Presence Sorry for raising the concern. I should have known that airtel is highly incapable and inefficient service provider. Thanks to @ACTFibernet who installed new connection on the same day of installation request.
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Chinmay Singh
(@Chinmay37645884) reported
@ACTFibernet Internet not working since 9AM, ruined my day? Why so delay to fix this? Complain number - SR10165807775994