ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my name is spelt incorrectly in your system & I need the bill as proof for some work. Informed one of your executives over call but no correction has been done. How come despite providing PAN/Aadhar the spelling isn’t entered correctly? Please help.
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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Lohith Krishna
(@lohithkorp) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Bansal
(@RahulBansal89) reported
@ACTFibernet Your customer service keeps closing the service request again and again. Looks like they are not even interested in installing the router and just wanted to sell a more expensive plan. Very disappointed.
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Sanjay Bose
(@Bosevit) reported
@ACTFibernet very very poor customer service, for the past 2 days i'm facing internet issues. Even after raising a ticket no proper attention is given by the technicians & No Man Power nothing. please revamp your customer service support team. Ticket ID : SR10376193047104
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Alagappan Subramania
(@al250849) reported
@ACTFibernet this is third time I raising this issue in this month. Again internet is not working This is really making fed up with your isp now :(
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sanjay lahiri
(@SanjayLahiri) reported
@ACTFibernet My name is Sanjay For the past two days I have been facing an internet issue Your cust service is Pathetic and you don't have qualified Techsupport I am an old man paid High cost to ensure i have good service if my problem is not solved within 1hr return my money
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Rahul Bansal
(@RahulBansal89) reported
@ACTFibernet Now got an sms saying that my registered mobile number has been changed to a number which is not even mine. Now this is moving into "cheating your customer" territory.
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet The issue is finally resolved after ACT reversed the excessive billing, but the process was unnecessarily drawn out and poorly handled.
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Jinendra Kothari
(@Jinukothari2) reported
@ACTFibernet I would like to let you know that the issue was duly resolved. I am thankful to Mr Vivek (Employee code: 39202) for his commendable job. He was patient enough to understand the problem and resolve the issue. Please convey my regards to him.
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Sudar.NIT
(@sudban1998) reported
@ACTFibernet please see DM for service issue
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𝔻𝕖𝕧𝕒𝕟𝕤𝕙𝕦 𝔸𝕣𝕪𝕒
(@Devarya) reported
@ACTFibernet Issue is fixed now please fix the speed also. Thanks
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nitt 🦦
(@nithinexe) reported
@ACTFibernet you really have one of the worst service out there. It’s been more than 24 hours and no response from the customer support