ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500006 and 500001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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FalseDawg
(@nitinbharadvaj) reported
from
Hyderabad, Telangana
@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!
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R Adarsh Nair
(@RAdarshNair) reported
from
Hyderabad, Telangana
@ACTFibernet Sent the same. I expect a no response or resolution from you as always.
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@ACTFibernet That you took 22 hours to reply on Twitter is another indicator of the pathetic service ACT Fiber is providing us customers.
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Paresh Bhinde
(@pareshkbhinde) reported
from
Rājendranagar, Telangana
@ACTFibernet It's not yet resolved.. I have shared the pics of the Switch box with Nodal officer and still getting emails from them saying we are working on this. Not sure how long does it take to replace a battery in switch box. Pathetic service by ACT.
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Jayanth Majety
(@jayanthmajety) reported
from
Rājendranagar, Telangana
@ACTFibernet Waiting for you to respond on my issue. Will continue to wait because that's what I can do having an ACT fibernet connection at home.
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Venkat Krishnamaneni
(@venkat1116) reported
from
Rājendranagar, Telangana
@ACTFibernet Since a month i have problems with internet (A/C No.101012645475). Unfortunately i had paid for one year ..I’m fallowing up with your call center.. No response.. I want to disconnect immediately..Kindly assist to refund my balance payment.
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@Gilalkar @ACTFibernet They're good with collecting money. Disappear when their network is down for days.
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet big thanks to u 4 giving me Day 5 without broadband. I now talk to my parents daily, that are not that boring I understand now. And btw the best customer care, anything you tell them will be resolved in 24 hours and the same dialogue on day 5 #actcorp #sucks
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Rajeev Tupsakri
(@tupsakri) reported
from
Monikonda, Telangana
@ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Uday Kiran
(@uday6123) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet from the last 5 days. So many complaints online and waited in queues for customer care calls. No response #worstCustCare
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
Been 4 days since internet got disconnected. No response, not even acknowledgement. Customer care number too isn't working. #Hyderabad Complaints from my home that internet isn't working for atleast 10 days a month. #Vijayawada After 3 weeks @ACTFibernet 🙏🏼
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R Adarsh Nair
(@RAdarshNair) reported
from
Rājendranagar, Telangana
@ACTFibernet I haven’t received any update on this. Thank you for your support. Please cancel my subscription
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VARUNKUMAR
(@VARUNSUMAN) reported
from
Miānpur, Telangana
@ACTFibernet customer service never answers ur call Executives never responds your call,Net speed 1/5 I never recommend to any one
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Rajesh Shervirala
(@RShervirala) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks ACT for your Wonderful and marvelous support got since 5 days. I am keep on callng this no. and in between calls your executive says that they will connect to service desk and they will disconnect. My query is for new connection setup is this is way u treat us
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@aravindgogineni @ACTFibernet Did raise complaint on Saturday on the website and app. They are useless. We didn't even receive a phone call on them till now.
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C H E R I S H M A N
(@charishman) reported
from
Rājendranagar, Telangana
@ACTFibernet Already did this way back , I know how fast your support team reacts, I bet you don't want to see the date which I sent the mail and the date I got the response
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Ranjan Patra 🇮🇳
(@grimm336) reported
from
Rājendranagar, Telangana
@ACTFibernet hi not Abel to download bills for July and aug 2019. Please help cid#101010336754
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Anucharan
(@AnucharanG) reported
from
Jubilee Hills, Telangana
@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil
(@Nikhil85272584) reported
@ACTFibernet No internet since 1 day, no action is being taken,no rspnse from ACTcustomer care.If this attitude continues,ACT fibernet will soon be replaced by other service providers for sure No one is looking and trying to provide a permanent fix to my issue. SR10163839035084
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TARKESHWAR BAGWAI
(@chimankrd) reported
@ACTFibernet I recharge my connection today morning by 11:00 am and your employee told me technician will visit your home internet activity by 11:30 but still my internet not working when I call him 5 times he no respond your employee number +919870396707
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Balaji
(@balaji1985_mba) reported
@ACTFibernet trying to customer service to reactivate my service in Chennai. Couldn’t reach anyone. Tried all numbers given including chat service.Please let me know how do I deactivate my service.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 51st consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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S_Rax
(@Sudeshnar2) reported
@ACTFibernet My ticket no. SR11063817748744 for relocation from one block to another block in the same area remains unattended since 1st of January 2022. It's my prepaid connection where I had already paid for all these no service days. What an amazing service ACT👏👏
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sriramcharan
(@sriramcharan138) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC I am trying to approach you for my shifting request of my Act fibre net to new house. But no response either in App or in call. Refund my money. I never prefer Actfibre to anyone. #worstresponse #nouse #shameonyou
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Nikhil
(@Nikhil85272584) reported
@ACTFibernet Internet services has not been restored yet, whats the exact problem?, no one is telling me that. Is that the Way ACT is going to function in the times to come?????
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Gayatri
(@Gayatri7796) reported
@ACTFibernet Really fed up with raising the complaint every alternate day internet is not working, and TAT is way beyond my imagination, Request you to resolve the issue by today, I have work commitments and cannot be rescheduled my SR 11063844697144
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Sheldon
(@Sheldon22963563) reported
@ACTFibernet what the hell is wrong with the internet, it's down since 19:55 yesterday. Was told, it will be fixed in 3 hrs. If you don't know we also have work and that gets done only through internet. Act blaze my a***
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Siddhartha Mitra
(@smsid1988) reported
@ACTFibernet u guys r really cheating g customers..there is no option of downgrading my broadband plans in the app..when I tried to call customer care they didn't call me back when they got to know that I want to downgrade the plan..please contact me asap ! Otherwise I'll switch.