ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500048, 500068, 500034, 500056 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Soumya Darshan
(@SoumyaD114) reported
from
Rājendranagar, Telangana
@ACTFibernet I am not able to use internet for which I have registered complain. Got a call from field technician for house visit but there is no sign of him. There is no number of the tehnician given. Not able to contact customer care also. Kindly help.Facing issue with WFH
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet Hi..., you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need assistance.
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Mohd Khalid Hasan
(@mohdkhasan) reported
from
Hyderabad, Telangana
@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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Hyder Ali Khan
(@hyder_pathan) reported
from
Hyderabad, Telangana
Dear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Mohammed Kashif
(@MdKareem_Kashif) reported
from
Hyderabad, Telangana
@ACTFibernet has been cheating customer. This year again like every year, they upgraded my plan to a plan of their choice and sent an exorbitant bill. Refused to answer my calls/ mails. @TSConsumers @jagograhakjago @Eatala_Rajender
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Sai Dheeraj
(@saidheeraj95) reported
from
Rājendranagar, Telangana
@ACTFibernet Do you know about your worst service being offered in Andhra. FRAUDing your own customers. I've been sending multlple mails , paid some bills for no reason.#lostit #notfeelingtheadvantage #worstcustomersatisfaction #ACTFibernet #disconnect #broadband #worstservice
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Pothani Manoj
(@M_pothani) reported
from
Annāram, Telangana
@nileshmathur786 @HathwayBrdband @TRAI Don't expect service from @HathwayBrdband . In everything fine situation also they are unable to provide proper solutions from past 19 days and do you expect them working in #AmphanSuperCyclone try reaching @ACTFibernet @JioCare @airtelindia They might help you.
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gonuguntla
(@prabhanjanaraog) reported
from
Amīrpet, Telangana
@ACTFibernet hi you have made customer support section of the mobile app a closed loop. It’s not letting the grievance escalation. Need help.
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Khader Askander
(@ksalsharif) reported
from
Hyderabad, Telangana
@ACTFibernet from Hyderabad repeated complaints abt speed issues since 1 week still no solution.
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#AdorableSam
(@nikethan4u) reported
from
Hyderabad, Telangana
Not sure what has happened to @ACTFibernet customer care numbers are not working, not responding to emails...really pathetic...their upgraded numbers are not at all working
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gaurav saral
(@gauravs22563535) reported
from
Rājendranagar, Telangana
@ACTFibernet 2 days without proper internet because I am a proud @ACTFibernet customer. Feeling the difference.
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MMH
(@MMH12169799) reported
from
Hyderabad, Telangana
@ACTFibernet My ACT Fibernet Request SR10140704881662, My issue is not resolved and even after technicians knows his presence is required he is not attending. From morning he is making us to wait it's been 3hrs, his only response is I am beside your office, m on the way.
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Anurang Agarwal
(@anurang_agarwal) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernet still waiting for your customer service.associate to give a satisfactory reply....
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Ram Guruvelli
(@RamGuruvelli) reported
from
Madhāpur, Telangana
@SatyaPMtweets @ACTFibernet I don't think ACT fiber would respond to resolve it anna. I've had several issues and left @ACTFibernet
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Hemanth Sai Kaka
(@kakahemanth) reported
from
Rājendranagar, Telangana
@ACTFibernet I registered a complaint last night and no one has reverted back. Can you guys look into the issue ASAP. SR # 10140689891802
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ay5
(@anandwhy) reported
from
Rājendranagar, Telangana
@ACTFibernet Stupid just resolve the connection if we don’t have Internet don’t wait for a ticket to be created shameless
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Arpan Roy
(@arpan_roy) reported
from
Annāram, Telangana
@ACTFibernet Hi, I have referred Swagatam Das (Mobile - 7337358856) and on-boarded him into ACT fibernet. He got his connection in April 2020. But the reward for that is still not credited to my account or in my bill. Please help. Mobile - 7327092060 Acct No - 101011845522
-
Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Habshigūda, Telangana
@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Teach Alphabets :-)
(@TeachAlphabets) reported
@ACTFibernet #verybad, failed to address concerns #lot of billing issues #stopusingactfibre
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Kiran Kumar
(@iare_kiran) reported
Raised complaint on internet issue in Act App till now no action taken.. wrost customer service.. I am unable to do my work at home.. can you guys only suggest me the good internet connection network so that I can switch to that network @ACTFibernet
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A SUNIL
(@Sunilu1102) reported
@ACTFibernet Hi Team, My internet is not working from yesterday and it's more than 24 hours. Can I pls let me know when this issue will be resolved. Your ACT Fibernet Request SR10353207251852.
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Dhiraj
(@dheerajg477) reported
@ACTFibernet If there is anyone from ACT broadband, please respond if I should go ahead with a legal complaint if that can help you understand the ground reality of your service
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Dhiraj
(@dheerajg477) reported
@ACTFibernet Worst customer service i have ever seen. I tired of calling customer service. There was no response from ACT. It’s just a big company with cheap minds behind it. #worstservice
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Dhiraj
(@dheerajg477) reported
@GaneshP22518972 @ACTFibernet Worst customer service i have ever seen. I tired of calling customer service. There was no response from ACT. It’s just a big company with cheap minds behind it.
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rajni
(@rajnishakya) reported
@ACTFibernet I’m really pissed of with your service and shady business practices, I paid the full amount for a new connection on Monday, till now no one has come to install the connection,(prospect I’d 102531511798), now no one bothers to pick up the call #badcustomerexperience
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Vignesh
(@Vigneshc173) reported
@ACTFibernet Nope, they are not, have called everyone responsible, my area support guy and everyone, nothing's moving. #FYI
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Abhishek Anand Kalavai
(@abhishekanandk) reported
@ACTFibernet PATHETIC service response. NO CALL BACKS. Your customer care agent RUDE. I have no internet since 2March21
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Siddu H Hosamani
(@SidduHH) reported
@ACTFibernet internet not working not resolved by your team ticket number Your ACT Fibernet Ticket no:SR10253231142502