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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 4, 6:43 AM GMT+5:30.
  • 64% Internet (64%)
  • 18% Wi-fi (18%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500009 , 500003 , 500048 , 500004 , 500001 , 500034 and 500035 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Wi-fi 7 hours ago
Hyderabad Total Blackout 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Phone 4 days ago
Hyderabad Internet 4 days ago
Hyderabad E-mail 4 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved

  • EktaVVerma
    Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana

    @ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

  • PratigyaSuri
    Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana

    @ACTFibernet Well, this does not help, as the ticket was already raised, and they had said the same, they will try to fix it at the earliest. Can you do something else instead ????????

  • VINAYREDDY0643
    VINAY REDDY B (@VINAYREDDY0643) reported from Annāram, Telangana

    @ACTFibernet one of the bad internet service ever i have faced I thought act is best but it is not the best if i get Internet for 30mins then another 30mins no Internet what is this type of service i did not experience with Hathway,jio,local network also .

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please

  • KsbGovind
    govind prajapati (@KsbGovind) reported from Annāram, Telangana

    @ACTFibernet If u dont bad works from and resolve the issue soon

  • sonuanil1997
    sonu anil (@sonuanil1997) reported from Hyderabad, Telangana

    @ACTFibernet @channiyara Worst service your team is taking 6day’s to solve a single issue

  • RYelavarthy
    Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana

    @ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • jadalavamsi
    Vamsi Krishna Jadala (@jadalavamsi) reported from Rājendranagar, Telangana

    Dear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback

  • jagadeesh376
    Jagadeesh (@jagadeesh376) reported from Hyderabad, Telangana

    @ACTFibernet A/C no.101008155935 Internet is down since today 8AM..Please address the issue asap

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this

  • _tinku18
    Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana

    @ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Worst internet service provider

  • srini_tweet
    Srinivas (@srini_tweet) reported from Rājendranagar, Telangana

    @ACTFibernet Internet is slow when asked customer support, he says use 1 device for 40Mbps, ACT Fibernet Ticket no: SR10165574197874 has been registered.

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    I changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet Internet down again

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet My internet has been down for over 48 hours now. This level of service is unacceptable. If the issue isn’t resolved immediately, I will not be paying for the downtime. Expecting urgent action on this.

  • SKaashyapa
    supreeth_kaashyapa (@SKaashyapa) reported

    @ACTFibernet I am planning to shift to other network connection and cancel @ACTFibernet

  • abdooo186
    Abdul Rehman Mohammed (@abdooo186) reported

    @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

  • ayanc97
    Ayan Chowdhury (@ayanc97) reported

    @ACTFibernet I had to call your customer care to get the work created! WTH? After paying I have to followup like this? Why you keep this kind of agents? Fire and build a website where we can choose and pay ourselves. It will improve your customer experience only. This kind of fraud sales ..

  • sdeepak_01
    Deepak (@sdeepak_01) reported

    @ACTFibernet @ACTFibernet Issue is still unresolved even after 3 days. All work getting disrupted due to no internet

  • ShaijuR12
    Shaiju R (@ShaijuR12) reported

    @ACTFibernet Day 5 issue still not fixed Ticket# SR10280007865474 no response from any one

  • vinothz1
    vinothz1 (@vinothz1) reported

    @ACTFibernet i took connection apr 29. Till now they connection is down. They closing the ticket without rectifying issue. Customer care executive answering with attitude. This is the worst experience i am facing with Internet provider. SR10380047971474. None contacted me tillnow

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet I'm a resident of Balanagar Hyderabad, I have raised a SR10180078427864 request on May 2 2026 1 PM IST, now it is more than 26+ hours and counting. Still the issue persists. I have faced the same issue one week back. It was fixed one week back.

  • nimmo17
    Nimish S Salpekar (@nimmo17) reported

    @ACTFibernet Wow, here I'm getting quick response, expecting quick resolution. Ticket ID sent to you over DM.

  • narayanarao35
    N@r@y@n@ (@narayanarao35) reported

    @ACTFibernet worst network provider in Hyderabad move to another provider