ACT Outage Report in Hyderabad, Hyderābād, Telangana

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (26%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

City	Problem Type	Report Time
Hyderabad	Total Blackout	1 day ago
Hyderabad	Internet	3 days ago
Hyderabad	Internet	4 days ago
Hyderabad	Internet	4 days ago
Hyderabad	Internet	6 days ago
Hyderabad	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

• 
  avinash (@avi236910) reported 6 minutes ago from Hyderabad, Telangana

  @ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .

• 
  Anil bhatt (@BhattAnil25) reported 9 minutes ago from Rājendranagar, Telangana

  @ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.

• 
  Rahul Akkenapally (@ARahulReddy143) reported 11 minutes ago from Rājendranagar, Telangana

  @ACTFibernet Hi team, We have not been able to access internet since morning. Raised a ticket in the morning, but didn’t get any response. Could you please resolve the issue ASAP, as we need Internet immediately for office purposes.

• 
  @The_Walker (@DiwakarKandadi) reported 12 minutes ago from Rājendranagar, Telangana

  @ACTFibernet @ACTFibernetHYD I want a resolution on this issue, y did you close my ticket ?? I spoke with NAZ, SACHIN,ZAMESH, MUTHU KRISHNAN, SAINATH, HARISH, and executive came to my home - KRISHNA did not gave any resolution. Y DID YOU CLOSE MY TICKET ??

• 
  Vasavi Krishna Manne (@ManneVasavi) reported 13 minutes ago from Annāram, Telangana

  @ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.

• 
  Ram Maravajhala (@RamMaravajhala) reported 17 minutes ago from Annāram, Telangana

  @ACTFibernet Been waiting for ur update I have lost faith in ur service Will shift to other service provider In next quarter

• 
  Ravi Shankar Nag (@yrs_nag1) reported 18 minutes ago from Rājendranagar, Telangana

  @ACTFibernet u got a very worst customer support and app, in net banking there is no option to pay through ICICI, unable to reach customer care, ur AI is worst which can handle few FAQs, right now I have only Icici how could I pay my bill

• 
  Ganeshkumarmudiraj (@Ganeshkumarmud2) reported 20 minutes ago from Rājendranagar, Telangana

  @agnisha12 @ACTFibernet Yes . worst network @ACTFibernet

• 
  Sumeet Somani (@somanisumeet) reported 22 minutes ago from Rājendranagar, Telangana

  @ACTFibernet WORST SERVICE RESOLUTION A/c NAME : SRI KARNI LOGISTICS PVT LTD - MOOSAPET @consumerforum_ SUBSCRIBED FOR ANNUAL PACKAGE BUT REGULAR CONNECTIVITY PROBLEM.. WORST SERVICE

• 
  sanjay bajaj (@iiirdi) reported 28 minutes ago from Rājendranagar, Telangana

  @ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome

• 
  siddasrinivas (@siddasrinivas) reported 29 minutes ago from Rājendranagar, Telangana

  @ACTFibernet anyone looking at my issue ?

• 
  @The_Walker (@DiwakarKandadi) reported 34 minutes ago from Rājendranagar, Telangana

  @ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet

• 
  Rizwan Farooqi (@rizwanfarooqi) reported 45 minutes ago from Hyderabad, Telangana

  @ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.

• 
  Vikas Rachakonda (@VikasRachakonda) reported 46 minutes ago from Hyderabad, Telangana

  No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back

• 
  Subhendu Pattanayak (@imsubhendukumar) reported 49 minutes ago from Rājendranagar, Telangana

  @ACTFibernet now those 2 guys are Naveen and Venkat has by passed me and contacting all my friends separately after taking the setails from me. This is a big time cheating to get the customer details. Please take necessary action against those folks. .. end 2

• 
  Rizwan Farooqi (@rizwanfarooqi) reported 50 minutes ago from Hyderabad, Telangana

  @ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.

• 
  Mustafa Khan (@MustafaMKhan) reported 51 minutes ago from Rājendranagar, Telangana

  @ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet

• 
  History Under Your Feet (@HUFToday) reported 54 minutes ago from Rājendranagar, Telangana

  @ACTFibernet Speed is very slow today, my whole work has been held up because of this

• 
  siddasrinivas (@siddasrinivas) reported 58 minutes ago from Rājendranagar, Telangana

  @ACTFibernet Need box installation for our 10 flat apartment with 8 flat owners are ACT customers, despite we are having wires from neighbor building, wires are hanging like ****. We have internal wiring in our flats, still because of no box, we have given connection from windows

• 
  pavan soni (@luvsmilewithme1) reported 60 minutes ago from Hyderabad, Telangana

  @ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yaser (@ShaikYaser) reported 2 minutes ago

  @ACTFibernet first give good service. Your net is always not working

• 
  Bhageera The Knight (@BhageeraKnight) reported 2 minutes ago

  @ACTFibernet Your ground-level service is disappointing!! I am facing internet issues regularly. What do you want me to do about this. Ticket no- SR10167120609944

• 
  Kumar Shubham (@krshubham1708) reported 6 minutes ago

  @Airtel_Presence ticket id 10140455156 is open for more than 3 days now. False claims by your staff all the time. Pls fix the issue or else we’ve got better service with @ACTFibernet in BLR.

• 
  Mohammed Zainabed (@m_zainabed) reported 6 minutes ago

  Don’t ever use act fibre net seriously fed up with the service @ACTFibernet @ACTFibernetHYD @THHyderabad

• 
  Suresh Devadiga (@SureshD1525) reported 8 minutes ago

  Please don't take @ACTFibernet connection....... All rude customer care people and staff...... Big liers.........they will not install as per schedule.......... reschedule...... Reschedule......... Not trustworthy........@ACTFibernet

• 
  Ankit (@imAnkitMali) reported 9 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD My ticket is not resolved yet and customer care team is only escalating my ticket to next level.Please advice if I shall permanently terminate the connection. Shocked with this level unprofessionalism from reputed ISP. #poorservice #actfibernet

• 
  raj singh rajawat (@Rajrajawat02) reported 10 minutes ago

  @ACTFibernet Very Unhappy...Worse Service in my area kardhani jhotwara..I requested 100 times for disconnection ..but nobody listen...Net not working properly...They send unprofessional staff...Really very sad

• 
  KBV (@kbv_80) reported 12 minutes ago

  @ACTFibernetHYD @ACTFibernet ticket # SR10167128630281, worst service, not resolved within 4 hrs as they said. Still, I am suffering from a VPN issue, please resolve this ASAP or say switch to another network.

• 
  Daily motivation tamil (@Prashanth088) reported 12 minutes ago

  Hello @ACTFibernet I'have been your customer since the last one year. In the begining your service was really good and didn't face any internet connection issues but for the past few week's my internet is getting disconnected very frequently and this is very annoying.

• 
  Swarnim Saakshi (@sswarnim06) reported 13 minutes ago

  I’m disgusted with such kind of service from @ACTFibernet, and would never recommend it. It’s okay if the connection is not possible, but taking someone’s hard-earned money & not even giving an update is the worst customer service.