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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 4 outage signals in the last 24 hours around Hyderabad, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 11, 2:55 AM GMT+5:30.
  • 65% Internet (65%)
  • 17% Wi-fi (17%)
  • 15% Total Blackout (15%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500055 , 500063 , 500002 , 500048 , 500038 and 500034 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 8 hours ago
Hyderabad Internet 15 hours ago
Hyderabad Internet 17 hours ago
Hyderabad Internet 20 hours ago
Hyderabad Internet 2 days ago
Hyderabad Wi-fi 2 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • RuchitaBhatt7
    Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana

    @ACTFibernet Again we have the same issue for refund m following since two months that too being present customer. Act has not even trained their employees how to answer they just keep the call on mute. I want to know when will I get refund the wifi instrumenthas taken by engineeralmost

  • pradip_idiot
    Deepu Pradeep (@pradip_idiot) reported from Rājendranagar, Telangana

    @ACTFibernet Till now no call from any representative and no refund , I think u ppl no bother on customer issues. Literally telling u ppl are looting public money . I never ever suggest to ACT to any one . Shame on your customer service 😝😝😝

  • mohammadsharfu2
    Mohammad Sharfuddin (@mohammadsharfu2) reported from Annāram, Telangana

    I never had such an worst experience ever in my life which I'm facing with @ACTFibernet @ACTFibernetHYD it's been only 2days that my internet issue has been resolved after 3 days of complaint now again I lost net connection last night now don't know how many days it will take 1/2

  • Roopesh0609
    Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana

    @ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet hats off to your punctuality in not providing proper internet services! A company with absolutely no professionalism and ethics! No value for money we get. #worst #worstservice @ACTFibernet

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet your representative called me few days back and after discussion he said some discount will be given and it will reflect in 2 days but it’s still doesn’t and you suspended the service . Can you help immediately

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet this is 2nd time this month internet is disconnected in our area. This is worst standards of service.

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet

  • sridaliya
    sridaliya (@sridaliya) reported from Hyderabad, Telangana

    @ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • jadalavamsi
    Vamsi Krishna Jadala (@jadalavamsi) reported from Rājendranagar, Telangana

    Dear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet

  • JaldiKumar
    Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana

    @KMAHESHMahesh1 @ACTFibernet waste network

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService

  • way_2_Imran
    Imran Ahmed (@way_2_Imran) reported from Rājendranagar, Telangana

    Dear @ACTFibernet Internet service is very slow for several days in Hafeezpet Youth Colony, please note

  • Awesomeali71
    @AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana

    @ACTFibernet Its been more than 15hrs still no update nobody visited... #Pathetic service

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet Ok , please provide immediate resolution and please restore the service now .

  • Chandra15173281
    Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,

  • PrinceMinhaj
    Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana

    @ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.

  • tisismadhav
    Madhav Vasanth (@tisismadhav) reported

    Hey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet Issue is not about ETR why did your technical team just blindly updated as fibre cut where my neighbors have connection if its fibre cut whole area should face the issue or atleast my community should have problem your team has messed up something while giving new connection.

  • ravikumar_b007
    Ravi (The Rising 🌞 for Mother 🌍🌎) 🌄 (@ravikumar_b007) reported

    ACt fibernet is down from last 18 hours, still no response on timelines. Location: Sai villas road, Ameenpur Hyderabad Telangana @ACTFibernet How long do you expect us to suffer with your low response rate. The action time is too high, why don't you maintain a SLA?

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation

  • sanatanadharma1
    sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported

    Highly avoidable and useless customer service @ACTFibernet total frauds. Unethical

  • airnoforce
    R (@airnoforce) reported

    @ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Please cancel my subscription and take your wire. I am fed up. I am notifying one month before. I already paid till September. So don't generate any bill. Cancel it

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet @ACTFibernet Hello Team can I have an update on SR10181050618134 I am not getting internet from yesterday 3pm I have raise ticket but its seems your team just blindly updated as fibre cut my society has 100+ connections no one has any issue kindly do needful.