ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500048, 500001, 500062, 500035, 500058, 500055 and 500003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @TRAI @KTRTRS PLEASE ATLEAST RESPOND!! It has been half a day waiting for a solution! Worst customer service
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet I have raised a concern that internet is not working since 5 hrs and no resolution yet!! You are giving a resution time next day while charging whopping amount every month??
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my name is spelt incorrectly in your system & I need the bill as proof for some work. Informed one of your executives over call but no correction has been done. How come despite providing PAN/Aadhar the spelling isn’t entered correctly? Please help.
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet plz send a technician ASAP cant take this internet issues daily
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernet When will I get a call @ACTFibernet it's been two days and unfortunately there is no escalation matrix . Poor services
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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Kalyan
(@Kalyan25363287) reported
from
Hyderabad, Telangana
@ACTFibernet Every month I'm facing same issue but u people not realising and you people not understand my pain
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet No Call 🤙🏻 back,no rectification of issue,No response until Now,Very BAD Service by @ACTFibernet
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet So bad connection everyday cant sit with this issue and stop my work from home.Either ul fix it with your router as its mor than 1year im using ur service i brought routers youll want ur specific routers then yull get ur router or juz Refund my amount il go 4 airtel
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet @consumercourtin Respectable consumer court, ACT Has one of the worst customer service! A complaint of no internet has been registered yesterday afternoon and even after agreed service request Sla, they couldnt resolve the issue either and request additional hours
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Ravi
(@Akki_Tricky) reported
from
Annāram, Telangana
@ACTFibernet Dear ACTFibernet, sorry we have lost trust on your smooth responses! SLA of 48 hours , no immediate response after 5 escalations on the importance of internet is a bad way of service you are showing to a customer. This is the last time I can take and will definitely move out
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Lohith Krishna
(@lohithkorp) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet connection since this morning! Raised a complaint. No resolution yet!! Is it a holiday for you guys for Diwali? It’s still work-from-home for me! SR10163401877164. Worst service from ACT. Unfortunately, there’s no JIO here 😓😓😓😓😓😓
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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SYED IBRAHIM
(@ibrahimllb) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Your request SR10163316413204 is tentatively expected to be resolved by 10/23/2021 12:00:00 PM. No response from any act field executive. Not solve the problem till now. Once in a 15 days connectivity issue. Already 30 hours gone.
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Christina
(@Christi15672546) reported
from
Hyderabad, Telangana
@ACTFibernet contd..or else plz refund the amount i vl go for new service provider
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Ramakrishna
(@rama_1305) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet your ground staff and service is pathetic. Name change has been submitted 9 days back and was asked to take new connection which was done and the issue is yet to be fixed.
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste
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piyush
(@gosarpiyush) reported
from
Hyderabad, Telangana
@ACTFibernet request number SR10163327003154 is taking too much time to resolve,such a worst service
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Praveen
(@Praveen5620) reported
from
Hyderabad, Telangana
@ACTFibernet #customerservice #broadband I have raised so many complaints, we are losing connection whenever power goes off, every time ur closing complaint without resolving
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay Sivakumar
(@ajay13arsenalfc) reported
@ACTFibernet SR10252454594682 Customer since 2016. Raised a ticket for slow & fluctuating speed. Technician visited the premises but no resolution was given. The technician was supposed to get back tomorrow with a resolution.
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Shaik sufyan
(@SufyanShaik) reported
@ACTFibernet I'm fed up of your customer service nonsense. The issue is not getting resolved and no one is responding on when's the relocation will be completed. It's really frustrating that no is having courtesy to reply. Worst customer service.
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Jishnu Mukherjee
(@JishMukherjee) reported
@ACTFibernet worthless service.Issue would be resolved by 0900pm yesterday it seems still waiting for the resolution. As long as it’s working it’s fine, any issue they are worst in terms of service
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moghal ameer baig
(@MoghalAmeer) reported
@ACTFibernet @ACTFibernetHYD i have given a complaint that i have slow internet around 4days ago and no call no solution from past 6months the service is pathetic no response tickets get closed without any resolution no wonder every one in my location is moving out of actfibernet
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Ajay Sivakumar
(@ajay13arsenalfc) reported
@ACTFibernet SR10252454594682 I was shocked to hear ticket has now been closed without a resolution with the below comments "Customer is asking for a FREE dual band router" Which is an humiliating LIE FYI - I CAN AFFORD A ROUTER. That is so CHEAP! I feel hurt .
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Rupesh Devikar
(@devikarrupesh) reported
I want to upgrade my router @ACTFibernet . Help me with the process... I have called customer care for this but no response
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Sourabh Das
(@sourabhsom1993) reported
@ACTFibernet This is an issue at your end, since this happens frequently also the upload speed is upto mark, but download speed is an issue.
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Pramod Muralidhar
(@PramodMuralidh2) reported
We are facing lot of issues with ACT FIBERNET.. alternate days we will not be having internet and it has one of the worst customer supports. They are changing for 200 mbps speed and giving only 50 mbps. @ACTFibernet @DoT_India @consumercourtin
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Vishal Singh
(@vishalsingh0298) reported
@ACTFibernet Internet down since 5pm today.... kindly resolve asap!!!!
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Sanjeevkumar Umadi
(@umadis) reported
@ACTFibernet In continuation with Feb 4th my tweet, i was promised over phone for complete waiver to onboard me back as per sms and also confirmed by 953X735120. Even today has same issue as in SR10252380384130. Does it make any sense?