ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500068, 500003, 500034, 500056, 500001, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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kiran
(@KGenupudi) reported
from
Rājendranagar, Telangana
Hello @ACTFibernet myself kiran, i got a new connection on 27/06/2019 and ACT promised to activate my account in 48hrs, i got ethernet cable by 28/06/2019. But my account is not activated till now..my account number 101804780470. Please help me
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Neither response nor internet from your end, since 1 week. #CustomerService support is horrible.
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Manish Bajaj
(@bajajmanish007) reported
from
Hyderabad, Telangana
@ACTFibernet It's match day and I am very dependent on your internet... Please please resolve the internet issue 1018182950552
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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Mandeep Walia
(@WaliaMandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
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Prashant Ivaturi
(@tweety__pi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD These days ACT internet is going down regularly. Not enjoying the experience. Every time there is an outage, additional number of days should be added to the plan to customer plans so that our money is worth.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Not even bothered to inform us about status. In turn we have chased your support team for 3 days to get it done. Total 5 days of our time wasted on it. Very poor service support.
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Kamesh
(@kameshappalla) reported
from
Rājendranagar, Telangana
@ACTFibernet It was frustrating to tell you that I had to reopen the ticket multiple times when it was closed without any resolution. Even now I didn't see anyone from your team contacted or tried to resolve issue.
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sravanthi
(@Sravanthikumari) reported
from
Annāram, Telangana
@ACTFibernet Worst service experience. No response either from the customer care nor from the feild executive when interruption occurs, didn't expect this from such a big internet network provider. Very much disappointed @ACTFibernet @ACTFibernetHYD
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Ravi teja J
(@tejajuloori) reported
from
Hyderabad, Telangana
@ACTFibernet unable to connect to customer care, sent u DM
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madhusudhan Gopa
(@Madhusudhan1613) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Internet down. One week now!! Phone number never gets connected. No call or follow up. This is literally cheating/looting customers for their money. Very frustrating.
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nikhil goyal
(@goyalnikhil1) reported
from
Annāram, Telangana
@TRAI @ACTFibernet your network is the worst in town, where internet is used the most in weekends & every weekend there is an outage. Third class service issue & we've paid for full year in advance & we don't get and refund for service not given. 4days/month = 1½month/year.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Noor Alam
(@IamN0or) reported
from
Rājendranagar, Telangana
@ACTFibernet And while I don't want to sound any preachy, I surely would like to make it a point and want the stakeholders to take a note, that it is fatal to have services down for almost a week. Please work on having a Plan-B/backup for such situations.
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Surendra Revanuri
(@SRevanuri) reported
from
Rājendranagar, Telangana
@ACTFibernet Seems you are in sleep mode. Issue has been addressed already 1 hr back. Wake up dude. @rajeshvarmamv ,@ACTFibernetHYD
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Chaitanya Koduri
(@ckkoduri) reported
from
Annāram, Telangana
@ACTFibernet It's been 3 days. Not even a phone call from your team to give some assurance. I would appreciate someone calling me to let me know when we can expect the problem to be resolved.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madan
(@Madan10651950) reported
@ACTFibernet Your customer support is unbelievable. Taking 50 odd days to resolve a single ticket - still unresolved. Even after escalation to ACT "appellate authority". Please get your 'act' together.
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ARUNprasath
(@ArunForSure) reported
@ACTFibernet Again and again I am facing this issue u guys sending the bill every month regularly but not able to provide proper service#worstservice
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Sampan Arora
(@SampanArora) reported
@ACTFibernet The issue has been resolved after 36 hours. One suggestion please work on the resolution time of the issues raised by the Customer since almost everybody is working from home and a issue that persists for more than 24 hours can have a disastrous impact on a person's career.
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Md Moiz
(@Md_moiz_Jabir) reported
@ACTFibernet I'm facing slow connectivity. The download speed is just 0.8mbps. This has become a regular issue with ACT. Please look into it. Ph. 8919903668
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ARUNprasath
(@ArunForSure) reported
@ACTFibernet Can some call and solve the issue past 2 hrs no internet guys v r WFH and u people are giving worst service
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Raj Kumar
(@rajkumar_dandla) reported
from
Hyderabad, Telangana
@ACTFibernet I am unable to get connected to internet still yesterday night I already raised a complaint kindly take necessary action.
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Rahul Rai
(@Rahulnamhaimera) reported
@ACTFibernet @ACTFibernetHYD worst service one can ask for. Its been 2 days I'hv been complaining about my internet issue. Ticket number: SR10157489556672 With the worst internet service they have worst customer service. None of the technician bothered to visit my place..
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Tejas Prakash
(@tejas_sprakash) reported
@ACTFibernet how can a company be soo careless about its services that they are offering and the resolution to the problems that they are facing, it's been more than 15 hours since I raised a complaint about the internet not working and still no action has been taken! 2/3
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Prashanth
(@scapricon) reported
@IamShubhrant @ACTFibernet its nt just Delhi sir. it hs bcum hopless throughout country. Their app hs gone frm gud to worst fr managing our accnt. I'm 1 of der oldest cstmr accnt 10283065 bt nw I hv dffrnt 1. it ws nvr so wrst lk dis. seriusly annoying & mrovr dey tk cmplt money 1st
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Aman
(@salujaaman03) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet can someone resolve my billing query ? Issue raised on 1st June through your app support but no response till now. SR11057488360312. Why so SLOW???