ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500068, 500009, 500055, 500003, 500048, 500034 and 500056.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Ac Id: 101001395280 Am getting very low internet speed. Could you please help me out immediately.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Mathew
(@Mathew25625354) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Aziz
(@Aziz26330896) reported
from
Hyderabad, Telangana
@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Sahil Ali
(@Sahildwayfarer) reported
from
Rājendranagar, Telangana
@ACTFibernet at this point of work from home, you do not have 24x7 support. I paid for 6 months, and still overdue messages keep coming. Now in the middle of a production issue i lost internet. Who is going to be responsible if i lose job over this?
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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srinivaskumar
(@srinivakumar) reported
from
Rājendranagar, Telangana
@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution
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Sunny Singh
(@SunnySingh51000) reported
from
Hyderabad, Telangana
@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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PAILAM Manshi
(@MadelkarVijay) reported
from
Hyderabad, Telangana
@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.
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Jairam_010
(@jairamgoud) reported
from
Hyderabad, Telangana
@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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srinikethan
(@sriz1392) reported
Hi @ACTFibernet I have raised a complaint request.. It's been 5 days ..I have no response nor any solution at all
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ST
(@TharraLocal) reported
@ACTFibernet hello team.. I asked for suspension of the connection on 5th of may and until 11th of may no action was taken and got a response I need to pay for 11days. When I have raised on 5th why I have to pay for 11 days? No response from your support team on this query..
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Rajesh Preetham
(@RajeshPreetham2) reported
@ACTFibernet Every day I am facing the same damn slow network even though I regularly contact support from the app the very next 5 min the net will be slow. Could you please resolve my issue or else I have to change my network.
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Arman Ali
(@learningislife1) reported
Please waive the amount in this month bill , I didn't use internet in the last month for 9 days. The customer support is worst @ACTFibernet or else disconnect my broadband, I don't want to use, I will go for other broadband providers.
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Sujith Subran
(@SubranSujith) reported
@ACTFibernet No one called yet. I will cancel the service tomorrow. Kindly provide the refund.
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Ashmit Verma
(@AshmitVerma07) reported
@ACTFibernet I raised a complaint 3 hrs ago via the app wherein my net is not working. I called up the area technician and requested him to look into the issue as per his suggestion the last time I faced an issue. Instead of responding back politely, he started shouting at me!
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Rajesh Preetham
(@RajeshPreetham2) reported
@ACTFibernet @imsumanth11 Every day same issue slow network slow network slow network. Why don't you provide for what you are taking monthly charges from me. When the due date is near u people are keep on asking to pay bills then why don't you give proper internet.
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Ashmit Verma
(@AshmitVerma07) reported
@ACTFibernet Kindly Fix it asap! It’s been repeatedly happening since many days!
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sumanth
(@imsumanth11) reported
@ACTFibernet Simply creating complaints when I call customer care then not taking care at all will doesn't work.
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Akhil chary🇮🇳
(@akhil_chary) reported
Day by day your services are becoming pathetic, no correct response from customer services and they are hanging up the call, shouting on customers, issues in every two months @ACTFibernet please improve your services we are loosing money because of you guys #patheticact