ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500035 and 500001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
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Prem Piyush Goyal
(@prempiyush) reported
from
Hyderabad, Telangana
People in Hyderabad who have ACT Fibernet connection @ACTFibernet, is your internet working? Their app and website is down as well.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet major issue in Hyderabad region??? Most ppl complaining sudden loss of connectivity at 6.45pm, date:29oct2020
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
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Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
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Ganesh vip 309
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet I am unable to access the internet? Wht would be problem?
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saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
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H͟a͟r͟i͟ ͟B͟ ͟Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD been trying to get my connection transferred to a new address, nearby building. It got failed, ticket ID is SR10147770302904. It’s urgent and I need help with it.
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Puja Deb
(@Magdalene_1012) reported
from
Rājendranagar, Telangana
@ACTFibernet we wanted to shift our current act connection to a new location which is about 5 kms. We agreed to take a new connection as well, we are on call with the customer care number from 8:30 AM.
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
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shareef nandyala
(@nandyalashareef) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet how to reach out you guys for registering a complaint on internet issue when your customer care number, app is not working ?
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varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet Internet down again
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Suvendu Pothal
(@suvendu354) reported
@ACTFibernet @ACTFibernetHYD there is no internet connection in our apartment, we have raised one ticket there is no response. Internet connectivity issue on a weekday is frustrating.
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet I have put the service request on 8th august at 7am till now the issue is not yet resolved and whenever I called customer service the work is going on issue will be resolved by 7pm .Till now it’s not yet resolved And they have changed ETR
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Hariharan
(@HariOmHariharan) reported
@ACTFibernet second time in one month internet is down! Response not acceptable! Last time took two days to resolve! Service getting worse!. Don't you have redundant lines? Going to look for alternatives! Cannot afford to lose money because of you
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Afreed
(@Afreed61998250) reported
@ACTFibernet I am requesting you to end internet services to me and refund my fund. It will very pleasure with your service.
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernetHYD @ACTFibernet worst service failed to restore the connection and many of my collegues connections are also down in our area. Act fiber react very late
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Aman
(@AmanAnnam18) reported
@ACTFibernet No disruption in a year and now two disruption in a week... Pretty significant shift in service. I am deprived of internet for past 5 hours and Point is I am working from home. Can't rely on @ACTFibernet
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Ganesh Duggineni
(@GaneshDugginen1) reported
@ACTFibernet worst service failed to restore the connection and many of my collegues connections are also down in our area. Act fiber react very late
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Anbu
(@anbuaccet) reported
@ACTFibernet How long will you take to fix an internet issue. Internet not working for 24 hours. Please understand the criticality of the issue before losing your customers. Internet Reliability is more important than speed and cost. Worst CC. Provide frequent updates. fix fast
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet You just have to compensate for this inconvenience @jagograhakjago please take an action against them they are taking more money from the customers and providing poor service and reckless response from the customer care.