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ACT outages and service status in Hyderabad, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 3:59 PM GMT+5:30.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 4% E-mail (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Hyderabad come from postal codes 500009 , 500003 , 500055 , 500001 , 500002 , 500048 , 500034 and 500035 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at ACT

ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 22 hours ago
Hyderabad Total Blackout 3 days ago
Hyderabad Internet 4 days ago
Hyderabad Wi-fi 5 days ago
Hyderabad Total Blackout 7 days ago
Hyderabad Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • SunilJella
    Sunil Jella (@SunilJella) reported from Annāram, Telangana

    My Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber

  • anilthandra04
    Anil (@anilthandra04) reported from Hyderabad, Telangana

    @ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet Before 1:00 half an hour back I got a call from customer from @ACTFibernet I just checking out my @ACTFibernet and just now i given the feedback

  • sandeeprachala
    🇮🇳 sandeeprachala 🇮🇳 (@sandeeprachala) reported from Hyderabad, Telangana

    @ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it

  • sivaraj283
    siva raj (@sivaraj283) reported from Rājendranagar, Telangana

    @ACTFibernet Appreciate if you could send somebody to immediately to fix it. Pls take your 10 years old customers in priority. My work is struck in middle of something.

  • sridaliya
    sridaliya (@sridaliya) reported from Hyderabad, Telangana

    @ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue

  • Awesomeali71
    @AwesomeAli71 (@Awesomeali71) reported from Rājendranagar, Telangana

    @ACTFibernet What a pathetic service u r providing. My Internet is not working since morning multiple calls have been made still no response.the problem is already identified so what is ur field team doing since morning ?

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet why my WiFi is getting slow ac no : 101014837724

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad

  • subhashgokari
    Subhash Gokari (@subhashgokari) reported from Rājendranagar, Telangana

    My internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month

  • ms_sid9
    Muhammed siddiq (@ms_sid9) reported from Hyderabad, Telangana

    @ACTFibernet 👎👎👎 UR SERVICE WAS WORST

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet Yet again Internet is gone! This is the 6th ticket in a row/month I have raised for Internet issues. Very Very poor service. @ACTFibernetHYD @ActfiberC

  • pradip_idiot
    Deepu Pradeep (@pradip_idiot) reported from Rājendranagar, Telangana

    @ACTFibernet Till now no call from any representative and no refund , I think u ppl no bother on customer issues. Literally telling u ppl are looting public money . I never ever suggest to ACT to any one . Shame on your customer service 😝😝😝

  • EktaVVerma
    Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana

    @ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem

  • JaldiKumar
    Chaitanya Kumar Jaldi (@JaldiKumar) reported from Rājendranagar, Telangana

    @KMAHESHMahesh1 @ACTFibernet waste network

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD worest network.....

  • PratigyaSuri
    Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana

    @ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    I need immediately right now sir account no 10101483724 it's emergency 🦺🦺🦺🦺🦺🦺🦺🦺😑😑😑 about my internet connection information @ACTFibernet

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • _farzi69
    farzi (@_farzi69) reported

    @ACTFibernet Worst customer support ever facing an issue in my internet connection since yesterday ETA was 5 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP

  • vish_people
    Vishnu (@vish_people) reported

    @ACTFibernet Its been 24hrs, what is the expected time for the fix

  • anitharai
    anitha (@anitharai) reported

    @veeransg5 @ACTFibernet Crap.. they just not interested in fixing issues.. It’s just mentality of Indian service providers.. they will take full amount but can’t provide service .. they take power from your home n provide connection to others .. there will be around 10-20 connections from each box ..

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet @VFSGlobal @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet How long it will take solve the problem

  • LuminousLeo_
    Leo 🇮🇳 (@LuminousLeo_) reported

    @ACTFibernet Can you please confirm if @ACTFibernet service is available in Sun City, Bandlaguda Jagir, Hyderabad 17.359706,78.401223. Without confirmation I will not pay the renewal charges which is due on 16th May.

  • vish_people
    Vishnu (@vish_people) reported

    @ACTFibernet No internet since Wednesday, no one gives any update on what is taking so long . Very disappointing service, my message here from 2 days ago have gotten no response

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet HI Pradeep Swaroop ,We regret the inconvenience caused we are working on the connectivity issue with Ticket ID: SR10180136488710 . Request you to check the ETR and track the ticket with ease on the ACT Fibernet app. No response regarding the ticket

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet plz look into this matter ur service is not good enough.

  • iAnamika_vibes
    iAnamika (@iAnamika_vibes) reported

    @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.