ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500062, 500035, 500058, 500048, 500055 and 500003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@ACTFibernet That you took 22 hours to reply on Twitter is another indicator of the pathetic service ACT Fiber is providing us customers.
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Ranjan Patra 🇮🇳
(@grimm336) reported
from
Rājendranagar, Telangana
@ACTFibernet hi not Abel to download bills for July and aug 2019. Please help cid#101010336754
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Wilson Zakkam
(@WilsonZakkam) reported
from
Lingampalli, Telangana
@ACTFibernet Yes my issue has been resolved but with continuous pursuance. I have had worst experience of my life with ACT Team.
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Anucharan
(@AnucharanG) reported
from
Jubilee Hills, Telangana
@ACTFibernet This is very bad on ur part since 3days internet is not working we are giving complaint but the issue is not solved from 3 days l am requesting you to kindly solve the problem as soon as possible
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@aravindgogineni @ACTFibernet Did raise complaint on Saturday on the website and app. They are useless. We didn't even receive a phone call on them till now.
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Venkat Krishnamaneni
(@venkat1116) reported
from
Rājendranagar, Telangana
@ACTFibernet Since a month i have problems with internet (A/C No.101012645475). Unfortunately i had paid for one year ..I’m fallowing up with your call center.. No response.. I want to disconnect immediately..Kindly assist to refund my balance payment.
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R Adarsh Nair
(@RAdarshNair) reported
from
Rājendranagar, Telangana
@ACTFibernet I haven’t received any update on this. Thank you for your support. Please cancel my subscription
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Pulkit
(@pulkitjoshi3003) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are the most stupid internet providers ever. Your fustomer support is next to zero. You dont care. I have had it. I want to recall all my 80 connections in my building and sue you guys for unfair trade practice. Just wrong promises. @ictmin
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VARUNKUMAR
(@VARUNSUMAN) reported
from
Miānpur, Telangana
@ACTFibernet customer service never answers ur call Executives never responds your call,Net speed 1/5 I never recommend to any one
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Rajeev Tupsakri
(@tupsakri) reported
from
Monikonda, Telangana
@ACTFibernet absolutely pathetic. Internet down more than 24hrs. No representative picks call. Enjoying with customers money..aren't you ashamed.
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Uday Kiran
(@uday6123) reported
from
Rājendranagar, Telangana
@ACTFibernet no internet from the last 5 days. So many complaints online and waited in queues for customer care calls. No response #worstCustCare
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VBC | #VoteForGlass
(@VijayaBhaskarC) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst customer care that I have ever came across in any industry. No callbacks, fake promises, wrong information. Very frustrated with your service 😡
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
Been 4 days since internet got disconnected. No response, not even acknowledgement. Customer care number too isn't working. #Hyderabad Complaints from my home that internet isn't working for atleast 10 days a month. #Vijayawada After 3 weeks @ACTFibernet 🙏🏼
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@Gilalkar @ACTFibernet They're good with collecting money. Disappear when their network is down for days.
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet big thanks to u 4 giving me Day 5 without broadband. I now talk to my parents daily, that are not that boring I understand now. And btw the best customer care, anything you tell them will be resolved in 24 hours and the same dialogue on day 5 #actcorp #sucks
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C H E R I S H M A N
(@charishman) reported
from
Rājendranagar, Telangana
@ACTFibernet Already did this way back , I know how fast your support team reacts, I bet you don't want to see the date which I sent the mail and the date I got the response
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FalseDawg
(@nitinbharadvaj) reported
from
Hyderabad, Telangana
@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!
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R Adarsh Nair
(@RAdarshNair) reported
from
Hyderabad, Telangana
@ACTFibernet Sent the same. I expect a no response or resolution from you as always.
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Rajesh Shervirala
(@RShervirala) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks ACT for your Wonderful and marvelous support got since 5 days. I am keep on callng this no. and in between calls your executive says that they will connect to service desk and they will disconnect. My query is for new connection setup is this is way u treat us
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst broadband service & the worst of the worst customer service. Im sick & tired of calling them 4 last 5 days and every time they have a std answer. Wil resolve in 24 hrs. Not sure when will my complaint cross 24hrs in their ckocj #actcorp #actfibernet #sucks
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prashanth.B.C
(@PrashanthBC7) reported
Hey @ACTFibernet wrt ticket number SR10264600119544,in app its showing due amount of 880rs, instead of 770 rs,why should i pay 100rs more,so i did not pay yesterday and raised a ticket..If u deduct the service,plz take back your service
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Mahesh Parihar
(@MaheshP47918766) reported
@ACTFibernet hello sir I'm Mahesh parihar. From last Friday my internet is not working and i complaint many times to coustomer care but still my problem is not solve Ragister mobile number 9000008297 Ragister name Mahesh parihar
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Gopi Krishnan M
(@GopiKrishnan57M) reported
@ACTFibernet dear act, while setting up the internet connection kindly setup the box at a unreachable height on the pole so normal people or Strangers dont access or damage it. Some stranger has been damaging that box as result my internet got disconnected twice in 3days.
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Gopi Krishnan M
(@GopiKrishnan57M) reported
@ACTFibernet dear act, while setting up the internet connection kindly setup the box at a unreachable height so normal people or Strangers dont access or damage it. Some stranger has been damaging that box as result my internet got disconnected twice in 3days.
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fariyad ali
(@fariyad_razvi) reported
@ACTFibernet worst internet provider ever seen. Paid for 75 mbps and avg speed is 30 mbps. No body is listening us and sale person is not picking our call
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Sneha Chouksey
(@sneha_chouksey) reported
@ACTBroadbandIn @ACTFibernet ,I’m facing serious issue ,since two days my WiFi is not working and when I called ACT people they are saying what we can do in that,if you can’t do anything please refund my money and take your connection back.Pathetic service from ACT
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Abhay P
(@abhay_puranam) reported
@ACTFibernet It’s not just now but a perennial issue! I’m tired of the run around
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Rajeev L M
(@RajeevLM) reported
@ACTFibernet Overall performance of ACT Broadband has been pretty bad for last few months. Webpages are getting downloaded very slowly and very difficult to watch OTT movies. Kindly investigate and fix the issue on priority.
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Subham Abhishek
(@IamSAbhishek) reported
Hi @ACTFibernet , Extreme pathetic expreince , raised issue on 9th of April, ETR 12th April. Still ticket isn't yet resolved and no response from technician neither CC are helping. I need to disconnect the service if it's not resolved by EOD
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Aashish kokil😷
(@aashishkokil007) reported
@ACTFibernet my net is down since morning. All I could do is raise a ticket. Ticket id SR10164598209254. Please resolve the issue asap.