ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048, 500034 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Minhaj Khan
(@PrinceMinhaj) reported
from
Hyderabad, Telangana
@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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Vamsi Krishna Jadala
(@jadalavamsi) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet if you can't give an uninterrupted service, why you make such claims? Neither your customer support nornyour technician understands the problem or tries to offer help. #PityUs for using #actfibernet
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Sujata Tiwari
(@SujataT07213890) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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Roopesh Kumar
(@Roopesh0609) reported
from
Rājendranagar, Telangana
@ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.
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Shaikh Ateeque
(@ateeq686) reported
from
Hyderabad, Telangana
@ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...
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🇮🇳 sandeeprachala 🇮🇳
(@sandeeprachala) reported
from
Hyderabad, Telangana
@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
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R_P@shekhar
(@RPshekhar1) reported
from
Annāram, Telangana
@ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService
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Subhash Gokari
(@subhashgokari) reported
from
Rājendranagar, Telangana
My internet is completely slow.. not even able to stream 144p quality videos. Been facing this problem from 1 month. Unable to contact support team via Ivrs. Will wait for few days. If problem not solved, I'll shift to other network. @ACTFibernet dm for details
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet Worest network
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Fouziya Begum
(@Fouziyatheeq) reported
from
Hyderabad, Telangana
@ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time
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Santosh Kumar
(@santoshkumarns7) reported
from
Rājendranagar, Telangana
Pathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent
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Santosh Kumar
(@santoshkumarns7) reported
from
Rājendranagar, Telangana
@ACTFibernet please cancel my connection with immediate effect
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Deepu Pradeep
(@pradip_idiot) reported
from
Rājendranagar, Telangana
@ACTFibernet Till now no call from any representative and no refund , I think u ppl no bother on customer issues. Literally telling u ppl are looting public money . I never ever suggest to ACT to any one . Shame on your customer service 😝😝😝
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet what a worst experience we are paying for 400 mbps speed and we are getting only 100 mbps speed and once contracted with act technician they are saying that there is a problem in your router for the past 2 year router has became the problem
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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Minhaj Khan
(@PrinceMinhaj) reported
from
Hyderabad, Telangana
@ACTFibernet #disappointed with your service for not providing Internet from past 5 days
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Anvesh kaka
(@Anvesh78484679) reported
from
Rājendranagar, Telangana
@ACTFibernet R u solving my problem r not...
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Sandeep Kumar
(@_tinku18) reported
from
Rājendranagar, Telangana
@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajendra Maiya
(@rajendra4441) reported
@ACTFibernet unable to login to ACT app. It says something went wrong plz try later. Or Oops user doesn't exist.
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Nota Ganesh
(@puppalaGanesh9) reported
@ACTFibernet I Really not happy with your service U cant fix a simple problem? I m not getting OTP to login my account! If ask to ur Cs they are helpless Hey @reliancejio @JioCare let me know Ur plan details i will be happy to be a part of Jio.
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ASLAM SALFI
(@ordkhaan) reported
@ACTFibernet I would like to cancel my act conection as there's no response for resolving my issue..will switch to @reliancejio fiber hearing good reviews of them
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Tapan Dass
(@tapanClass) reported
@ACTFibernet Shocking to know you cannot check customer contact details with ticket number. Pathetic service.
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chevvaai
(@chevvaai) reported
@ACTFibernet hello, I would like to immediately change my plan from 6 months to 1 month plan. Please help.
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G Dev
(@squidspeak) reported
@ACTFibernet Ok. Please escalate with your management (again) that this is not a one off issue. I M facing this on a monthly basis for the last year. Zero reliability. No effort to fix the issue for long term solution. Truly fed up 😡
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ಕಾರ್ತಿಕ್
(@ghatti_chutney) reported
@ACTFibernet Why do you guys so pathetic in behavior after customer take decision to leave your service? Why do you create fake bills? Why do you never provide eligible refunds? What's wrong with you guys, you don't want customers back?
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Tapan Dass
(@tapanClass) reported
@ACTFibernet is so unprofessional. I raised tickets twice for disconnection. Both the time it is closed without resolution. On re-opening ticket, executive told that connection will stop automatically and it is auto closed by system. Again raised the ticket yesterday.
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G Dev
(@squidspeak) reported
@ACTFibernet Here we go again. This time I didn’t even get usual 1 month uptime. broadband is down within 16. I have been complaining about your infrastructure for @ 2 years now. A responsible enterprise would have resolved a long time customer complaint by now. SR10166726831334
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Sweta Mandanna
(@1Sweta) reported
@CuriousGeek1972 @ACTFibernet Facing similar problems with them. @ACTFibernet is very prompt in sending messages to postpone the time to resolve the issue.