ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500035, 500001, 500055 and 500048.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Lalit Majarkhede
(@Lalitmajarkhed3) reported
from
Rājendranagar, Telangana
@ACTFibernet why actfibernet take payment before verified network connection available or not . I paid 3k for new connection today technician come for connection he said this area no network box available so wait 7 to 8 day .. Whats joke .
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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srinivaskumar
(@srinivakumar) reported
from
Rājendranagar, Telangana
@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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arnab padhi
(@arnavswft) reported
@ACTFibernet made a connection shifting request. 4days and I always get a reply we are working on it on priority. Now i get A message it will take 7 more days. It wouldn't have been the case if it was a new connection. Please fix. REF NO: SR10254298958024
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Archana PN
(@archana_pn) reported
@ACTFibernet my internet connection at home is not working. Tried your customer care (chat), it’s not working, your whole system is an absolute mess. Do I have to get to social media to solve a connection issue? #CustomerService
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Sridhar Babu
(@sridharbabut) reported
@emaverick @ACTFibernet Worst services. It's been a week that I took new connection..so far 5 complaints & 6 tweets still no response. Working on mobile network.. paying price for trusting ACT. ACT..that won't act
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Abhaya Acharrya
(@AbhayaAcharrya) reported
from
Bengaluru, State of Karnataka
Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?
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P4WAN
(@mc_grit) reported
@ACTFibernet internet has not been working for over 4 hours. In the middle of a Monday. Very mon responsive tech team. Can you please help?
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G.D. Singh
(@gd5ingh) reported
@ACTFibernet Even while registering complaint from your app that doesn't work.
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Raghu
(@rnandank) reported
@ACTFibernet The connection is down since noon. The contact numbers given here don't pick up the call (Vaman Pai). And the concern logged through app is closed without addresing it. Do you have seriousness??
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Rakesh Sathipet Ramachandran
(@sathipet) reported
@ACTFibernet I discontinued your service owing to your rude customer service rep. Please stop harassing me with your automated voice call to pay bill.
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@IamSwastik
(@IamSwastik3) reported
@ACTFibernet This is bit cringy to report, I have been chasing customer care for quite some time for reconnection and loss of internet is making it difficult for work. Customer care says technician is assigned. I haven't received call till now. #PoorService #URGENT
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Hari
(@Hari03843882) reported
@ACTFibernet Guys any idea when your support staff will come