ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500048, 500068, 500034, 500056 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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GSK
(@skgatla) reported
from
Wajd Gulshān, Telangana
Dear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
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Madhav
(@madhav_sb) reported
from
Hyderabad, Telangana
@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
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K. Raghavender rao
(@kolturra) reported
from
Miānpur, Telangana
@ACTFibernet by taking customer money doesn't increase company revenue but you should also gain customer trust ....if my services are not restore in one hour will disconnect all connections which are on my name
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Sheshank Reddy
(@sheshankreddy) reported
from
Hyderabad, Telangana
@ACTFibernet you have worst service in industry. Internet cuts off right on holidays Waiting for jio fibernet.
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R Adarsh Nair
(@RAdarshNair) reported
from
Hyderabad, Telangana
@ACTFibernet Sent the same. I expect a no response or resolution from you as always.
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VM
(@vraomantha) reported
from
Rājendranagar, Telangana
@ACTFibernet Repeated problems in network connectivity since 1 week... Complaints not fully being addressed. Being asked to buy an additional booster too.
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Saideep Myadam
(@SaideepMyadam) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet the worst broadband service & the worst of the worst customer service. Im sick & tired of calling them 4 last 5 days and every time they have a std answer. Wil resolve in 24 hrs. Not sure when will my complaint cross 24hrs in their ckocj #actcorp #actfibernet #sucks
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Venkat Krishnamaneni
(@venkat1116) reported
from
Rājendranagar, Telangana
@ACTFibernet Since a month i have problems with internet (A/C No.101012645475). Unfortunately i had paid for one year ..I’m fallowing up with your call center.. No response.. I want to disconnect immediately..Kindly assist to refund my balance payment.
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Rajesh Shervirala
(@RShervirala) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks ACT for your Wonderful and marvelous support got since 5 days. I am keep on callng this no. and in between calls your executive says that they will connect to service desk and they will disconnect. My query is for new connection setup is this is way u treat us
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
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R Adarsh Nair
(@RAdarshNair) reported
from
Rājendranagar, Telangana
@ACTFibernet I haven’t received any update on this. Thank you for your support. Please cancel my subscription
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Varun
(@vsa2) reported
from
Rājendranagar, Telangana
@Gilalkar @ACTFibernet They're good with collecting money. Disappear when their network is down for days.
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@ACTFibernet That you took 22 hours to reply on Twitter is another indicator of the pathetic service ACT Fiber is providing us customers.
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Vaishakh Vatavil
(@Vaishu_vadavil) reported
from
Rājendranagar, Telangana
@ACTFibernet big thanks to u 4 giving me Day 5 without broadband. I now talk to my parents daily, that are not that boring I understand now. And btw the best customer care, anything you tell them will be resolved in 24 hours and the same dialogue on day 5 #actcorp #sucks
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
@aravindgogineni @ACTFibernet Did raise complaint on Saturday on the website and app. They are useless. We didn't even receive a phone call on them till now.
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FalseDawg
(@nitinbharadvaj) reported
from
Hyderabad, Telangana
@ACTFibernet Issue not yet resolved , the ticket got closed. My internet services have been suspended as the due date is up. Please help!!!!
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VARUNKUMAR
(@VARUNSUMAN) reported
from
Miānpur, Telangana
@ACTFibernet customer service never answers ur call Executives never responds your call,Net speed 1/5 I never recommend to any one
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Pulkit
(@pulkitjoshi3003) reported
from
Rājendranagar, Telangana
@ACTFibernet you guys are the most stupid internet providers ever. Your fustomer support is next to zero. You dont care. I have had it. I want to recall all my 80 connections in my building and sue you guys for unfair trade practice. Just wrong promises. @ictmin
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Neeraj Kumar
(@NeerajK_G) reported
from
Rājendranagar, Telangana
Been 4 days since internet got disconnected. No response, not even acknowledgement. Customer care number too isn't working. #Hyderabad Complaints from my home that internet isn't working for atleast 10 days a month. #Vijayawada After 3 weeks @ACTFibernet 🙏🏼
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abi Nandhini
(@Abinandhini19) reported
@ACTFibernet Thank you so much for your entire team for wasting my 3 days of time. Completely frustrated with your service, one of the worst experiences ever. Seriously? I'm ready to mail you with all the details that happened but are you ready to help ? #issue #Coimbatore
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Rasheed.
(@rasheed_sr24) reported
@ACTFibernet My service ticket is SR10159413618306. Its been 4 days my issue is not resolved. Iam unable to access Internet. I don't understand if u guys can't handle the support why are u running the business.
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Rishikesh
(@Rishike53068364) reported
Your service is becoming trash @ACTFibernet
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Bini
(@binimole1985) reported
@ACTFibernet @ACTBangalore There seems to be issues all the time with these guys and i m tired of this. Every 3)4 days the internet is dead and i don't know if the technicians are ola drivers or really skilled men. Your service sucks....
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Venkatramana Devarap
(@devvrr) reported
@ACTFibernet I found my internet not working today morning. opened SR10159546793472. Got ETA of 9am tomorrow. Why does it take 24 hours to restore internet? Can you provide justification for this ETA? I am always kept in the dark about the root cause and the high ETA
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mohan
(@mohan46310573) reported
@ACTFibernet I have tried booking twice got poor response like server box full fiver team unavailable
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Rishikesh
(@Rishike53068364) reported
@ACTFibernet it has not been 15 days since you fixed the internet problem but yesterday I got again internet problem so I made a complaint about no internet and it was fixed.but then again today it's not working. #actdown
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yogesh
(@yogesh_2117) reported
@Abinandhini19 @ACTFibernet Same problem with me also mam i paid the plan amount it been almost 5 days and again they are asking 3 more days time for installation waste of time I would have cancelled if i haven't paid the amount
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Kabeer Shetty
(@hookitoe) reported
from
Bengaluru, State of Karnataka
@ACTFibernet the worst Internet connection, they just take your money and do not provide any service!! I have been trying to get through to someone to speak to for over 3 months and go no reply
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Dhanush Babu
(@Dhanush_babuH) reported
@ACTFibernet When will you guys @ACTFibernet resolve issue. I was said that it will be resolved by today 6 pm. I have taken leave from work and most probably because of you I have to take tomorrow also. Are you guys gonna pay my salary for my leaves because of your inability to resolve?