ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500035, 500058, 500055, 500003 and 500068.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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saifulla khan
(@saifkhanhyd) reported
from
Hyderabad, Telangana
@ACTFibernet yesterday after 3 days connection restored again today from 6:30 pm Not able to use internet , what is this ?? we are facing problems as we r working from Home, Kids attending Online Classes.Act service is not like earlier.
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet offer worst customer service instead of giving best... I am trying to contact your service team since Saturday, as my internet connection is down but not getting any resolution for that.. Customer service team isn't responsive and not helpful.
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ramesh kumar mudiraj
(@mudirajrk) reported
from
Hyderabad, Telangana
@ACTFibernet @trai March 2020 disconnected Act Id. 101000534947 but still renewal reminders SMS being received. Please remove my mobile no. From above Id. As I have taken new Id for my mobile no. Please attend immediately as I am not able to login for my new ID.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Fellow users in our area are also facing similar problem and apparently no one is responding.
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Ram Maravajhala
(@RamMaravajhala) reported
from
Annāram, Telangana
@ACTFibernet bhai phone kab lagega Sick of complaining Pathetic service Internet is dead slow Why can’t u guys understand when we are working from home
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I've been hung upon twice this morning by your agents. 17 days and about 15 SRs for 1 issue. This is not fair business ACT. I need someone to call me now before I make things worse..
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varun
(@IngleVarun) reported
from
Rājendranagar, Telangana
@ACTFibernet SR10147663697518 is pending from 2 weeks, repeated request to downgrade plan is given with different answers by customer service. Few keep it pending for escalation, few close the case without solving. Help. #ActFibernet #disadvantage
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet I have been using your services for long now. My fiber connection is cut and no one has addressed it since yesterday morning. Numerous calls to the call centre have been of no help. My work is affected. Need immediate response #badservice #disappointed
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H͟a͟r͟i͟ ͟B͟ ͟Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD been trying to get my connection transferred to a new address, nearby building. It got failed, ticket ID is SR10147770302904. It’s urgent and I need help with it.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet major issue in Hyderabad region??? Most ppl complaining sudden loss of connectivity at 6.45pm, date:29oct2020
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@ACTFibernet I already have ACT connection and disappointed with the service. So checking on alternate service providers
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet change your hashtag from #FeelTheAdvantage to #feelthepain. Worst ISP
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Gangadhar
(@Gangadharperala) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, past 4days Internet services are barred, as per your commitment resolution 48hrs. But no response as such. It’s the ACT is going to shutdown? If yes I will look for other ISP provider. My registered mobile:8008215252.
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Rohit
(@ARKSCEO) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD kindly update me the status , whether they are going to fix the connection, or refund the amount !
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT my request no SR10148421080642 our wifi is not working within every 15 days we face network problem during children’s classes it is making so much disturbance,on Diwali occasion we r facing net problem unable to wish our family n all plz take an action abt
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet You don’t connect me to anyone to speak about my issue. Escalation to team leader not happening. Contact details of field engineers not being shared. Request for call back not being honoured.
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Chandrakanth Sharma
(@MelomaniacGuy) reported
from
Hyderabad, Telangana
@ACTFibernet I just did. And also provided you context on my issue.. pls help.
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet It's being 3 days to wait for your support. How many more days you will take to resolve the problem. Hoep you will not take a month!
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Veturu Saravana Kumar
(@veturusk) reported
from
Annāram, Telangana
@ACTFibernet from past 4 days I am not getting internet and I called to your customer care no one is responding is this right way to treat your Customers.. Need answer @ACTFibernetHYD @ACTFibernet
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet There is no connectivity since yesterday. And no one bothered solve the issue. This is 2nd time within 3 weeks. We all know how we are working right now. And without internet it becomes miserable. At onside you talk about speed and service the other side no response.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hrudananda Das
(@harty1193) reported
@ACTFibernet Team - I have a ticket opened for a connectivity issue. I was busy the weekend when I received call and couldn't pick. After that I reoened the ticket but everytime it is getting closed without any further contact.
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Saradhi PSPKツ
(@SaradhiPSPK) reported
@ACTFibernet from yesterday onwards no internet. Raised the incident (SR10577425922084) yesterday itself still not resolved 😔.
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sathish
(@koolsat21) reported
Hey @ACTFibernet what a worst service you give ! Internet down , cudn talk to human, your IVR says ETA 1 day. Useless service @UnmistakableCEO I’m switching back to Hathway ! Never would recommend your service
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Rohith s.m
(@smrohith) reported
@ACTFibernet I have raised two tickets to fix my connections issue and none of them are working on this to fix!can this be expedited?
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team, still waiting for update on ticket number SR10177421414584 How can we work from home if the internet service is down for 2+ days and i don't even have an update or ETA for resolution?
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md_safwan
(@mohd_safwan22) reported
@ACTFibernet it’s October 7 and our internet has been down since September 5. Ticket SR10176981152514. A full month without service, only fake promises of 48/72 hours every time. No escalation, no clarity, no accountability. This is pathetic service and customer exploitation.
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Pratik Patra
(@ppratikppatra) reported
13 days. Zero internet. Zero accountability. @ACTFibernet’s customer service motto might as well be: “Please bear with us” forever.
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team, internet is down since 2 days now. No updated either on ticket raised or on twitter or on IVR call. How can I get a resolution and get the network to work? Ticket ID: SR10177421414584
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yeshwanth
(@yeshwanth2516) reported
.@ACTFibernet is the worst network service, after paying for the bill mount prior the due date also my account got network suspended and from past 10 days I’m connecting to the customer care they say sorry ,will arrange technician and it didn’t happened till now
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md_safwan
(@mohd_safwan22) reported
@ACTFibernet @ACTFibernet you’ve had a full month to fix this. Ticket SR10176981152514 | No service since Sep 5 | Today: Oct 5. Enough excuses. Either restore service or issue a full refund within 24 hours. Stop hiding behind “on-ground challenges” and take responsibility. #ACTFibernet