ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500034, 500062, 500035, 500058, 500048 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience
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srinivaskumar
(@srinivakumar) reported
from
Rājendranagar, Telangana
@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution
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Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.
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Uma Shanker Singh
(@singhuss) reported
from
Hyderabad, Telangana
@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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Nareen Kumar
(@bnareen) reported
from
Hyderabad, Telangana
Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Srinivas Vayuvegula
(@SriniVs8562) reported
from
Malkajgiri, Telangana
@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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Lalit Majarkhede
(@Lalitmajarkhed3) reported
from
Rājendranagar, Telangana
@ACTFibernet why actfibernet take payment before verified network connection available or not . I paid 3k for new connection today technician come for connection he said this area no network box available so wait 7 to 8 day .. Whats joke .
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇳Sahar Indian
(@SaharXist) reported
@ACTFibernet internet speed is very slow. Getting only 140 kbps
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pattabhitarun
(@tarunpattabhi) reported
@ACTFibernet no response at all. connection gets disconnected even after paying the bill in advance and the payment didn't get updated since a month. worst response by customer care, #badservice #worstcustomerservice #actissues
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Harsh Shah
(@YsoHarsh) reported
@ACTFibernet 5 times in a week regarding the same issue and customer care hasn't helped in any way. Also, if we received a mail regarding payment till due date being July 1, why has our connection being disabled? #badservice
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veer shivaji
(@veer12shiv) reported
@ACTFibernet @ACTFibernetHYD its been 3 days without internet .Still not issue resolved .worst kind of service . #worstkindofinternetservice
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Prerana P
(@003Prerana) reported
@ACTFibernet Internet not working again . This is the 2nd time in past 2 weeks internet has stopped working again. Please expedite SR11058434341262 . Frustrated!
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Lakshmi
(@Lakshmi54428037) reported
@ACTFibernet Provided details and it's been a day not received any cal. When I try calling it's a IVR and disconnecting w/o proper info. Was trying to fill shifting form but it keeps asking to try again after filling all details. Tq fr ur WORST service..@ACTFibernetHYD
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Harsh Shah
(@YsoHarsh) reported
@bada_paww @ACTFibernet Same here. Together, we have to do something about this. Their service is getting worse day by day and they aren't accountable for this. They're taking us for granted. :/
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Harsh Shah
(@YsoHarsh) reported
@ACTFibernet, absolutely shambles your company is. We've had customer care hang up on us when we've asked too many questions. If this is your way with dealing with grievance, I don't see how you're gonna run this company. To solve one thing, we have called 5 times in one week!
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sushant_85
(@sushant_85) reported
@ACTFibernet Here act field staff is not cooperative. Very rude behaviour. I am using your service from last 3 years but never faced such a bad service. I am really fed up. My money is wasted for last 2-3 months as net is not working.
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Syeda Arshiya Unnisa
(@syedaarshiyau) reported
@ACTFibernet Its almost like 5 weeks I have been facing speed issue with the #ACTfibernet internet, raised complaint but no result. They close the tickets without even resolving it. Such a pathetic service they are providing.