ACT outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hyderabad, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 5:45 AM GMT+5:30.
- Internet (73%)
- Total Blackout (18%)
- Wi-fi (9%)
The latest reports from users having issues in Hyderabad come from postal codes 500055 , 500048 , 500004 , 500056 , 500062 , 500035 , 500001 and 500061 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 days ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Total Blackout | 7 days ago |
|
Hyderabad
|
Internet | 9 days ago |
|
Hyderabad
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Saideep Myadam (@SaideepMyadam) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet the support is pathetic it’s been three days!!
-
Nazeem (@nazeemtweets) reported from Annāram, Telangana@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...
-
Saideep Myadam (@SaideepMyadam) reported from Rājendranagar, Telangana@ACTFibernet @KiranMallavara2 It resolved after multiple escalations, been pathetic experience with the support. Anyways thanks for looking into it.
-
Nazeem (@nazeemtweets) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.
-
Rajkiran Srivastav (@Rajkiran6025) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD HI team can you provide me TL details who's dealing below complaint. Your ACT Fibernet Request SR10121201075102 is expected to be resolved by 9/7/2019 11:00:00 AM
-
Sai Kumar (@saipolloju) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet I cannot connect to my Wi-Fi network, when tried calling customer care it never connects. What should I do. fyi, 10th is the due date for bill payment. Need an immediate solution now. #worstservice
-
K. Raghavender rao (@kolturra) reported from Miānpur, Telangana@ACTFibernet by taking customer money doesn't increase company revenue but you should also gain customer trust ....if my services are not restore in one hour will disconnect all connections which are on my name
-
Anand upadhyay (@iAnandUpadhyay) reported from Rājendranagar, Telangana@ACTFibernetHYD @ACTFibernet Issue is fixed but the speed is pathetic, By the way mine is 100 mbps connection and youtube is struggling to load.
-
G. Vikram Goud (@GVikramGoud) reported from Annāram, TelanganaMy complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000
-
Manish Bajaj (@bajajmanish007) reported from Hyderabad, Telangana@ACTFibernet How many more support tickets would it take for your team to fix issue permanently. We always have one of the link switches down and I do not have internet for 2days. Next time I'll move to jio giga SR10122977578562 SR10120855865162 SR1018860681992 SR1018182950552
-
Varun (@vsa2) reported from Rājendranagar, Telangana@pkarni @ACTFibernet Try calling their Customer care, very rude.
-
Shahid Hussain (@shahid_hussain) reported from Annāram, Telangana@ACTFibernet I am loosing my patience. Since last two days I don’t have Internet at my place after several calls I am unable to get through. Your call waiting in more than 30+. The most unreliable service. #FixInternet
-
Jayakrishnan (@jkdreamzone) reported from Hyderabad, Telangana@ACTFibernet Still no resolution! 2 days without internet! @TRAI This is the kind of service the internet companies in India offer.
-
Satyajith (@satyajithpinku) reported from Rājendranagar, Telangana@sidsays_ @ACTFibernet @TRAI Airtel and Voda have fell to JIo levels now and they are doing extremely good if you ask me, the PM Internet and call plans are just 30-50 rupees shy of Jio pricing, better service and network now though....
-
s'I'rr'U'..... (@IGajulaSrikanth) reported from Hyderabad, Telangana@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972
-
G. Vikram Goud (@GVikramGoud) reported from Annāram, Telangana@ACTFibernet Your service is pathetic. I lodged a complaint 3 days back n the net connectivity problem is yet to b resolved. You seem to take customers for granted.
-
Madhav (@madhav_sb) reported from Hyderabad, Telangana@ACTFibernet there has been many instances of disconnection. Though escalated, still not resolved permanently. SR10120794663452. Here is SR no. We have a list of pending works based on this connection. Hoping a quick and best solution
-
Manish Bajaj (@bajajmanish007) reported from Rājendranagar, Telangana@ACTFibernet I am not renewing your internet this time. Your support just sucks and the response times are very bad.
-
GSK (@skgatla) reported from Wajd Gulshān, TelanganaDear @ACTFibernet how many times I have to face connectivity issues in a month, please let me know. check my complaint history and reply me, SR10120791566252 kindly resolve the SR NOW.
-
Ghouse Khan (@Real_Ghouse) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD Facing Issue to get Connection in my place in Hyderabad, Our neighbours has the connection, But we can’t, Tried from all the sources. Need help urgently
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ganesh Chidambaram (@Ganesan_CT) reported@ACTFibernet @ACTFibernet Sucks. Till date no update on the Router replacement. Just now called your support number and they confirmed that before 7pm IST it will be delivered.
-
berry (@berryatus) reported@ACTFibernet I have to post here,if you care for your uninterrupted services to customers .. Your ACT Fibernet Ticket no: SR10166948828214 has been registered. Our team will ensure fastest possible action.. No action nothing...Net down...???
-
Nitish Parida (@nitishparida) reportedIt's very sad to state that @ACTFibernet that we choose the provider as the internet connection in Bangalore,misbehaves with customer despite of advance 6 month payment. As per your commitment setup have been done by 6pm on 29th Jan 2023.Unfortunately,there is still no response.
-
Shashidhar Giraddi (@shashimca) reported@ACTFibernet #ACTFIBERNET Till today no resolution. Considering monthly 3-4 outages , I need a refund of 6 month plan or extension for six months. If you can't do either of this All remaining customer will Move out in our apartment...
-
Nikita (@NikitaSanjay) reported@ACTFibernet I want to permanently disconnect my account and emailed you 15 days ago. No response and now I'm being charged for reactivation. No number or anything to speak to a real person for resolution
-
मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet my internet is down for the last 2 days - very disappointed with the ACT’s attention to the issue despite repeated escalation- till now no engineer has visited the site - pathetic customer service - will DM details
-
G Kiran kumar (@GKirank02526988) reported@ACTFibernet My name is KIRAN KUMAR I am customer of a act fibber net connection my mobile no.9866964414 fast two days Internet not Woking so I have raised a complaint regarding thae issue so no baday is responding so please solove the issue asap
-
S@!N@d# (@sainadh198) reported@ACTFibernet the worst service that i had ever seen so far poor knowledge installation delay
-
abdallah dayyani (@Abdallahdayyani) reported@ACTFibernet @zomato @letsblinkit Please do not switch to act at all they jst take money from you and will never resolve a single problem in a timely manner
-
abdallah dayyani (@Abdallahdayyani) reported@ACTFibernet @ACTFibernetHYD Worst internet service provider to exist in this time of internet. Not a single login issue would be fixed from you guys instantly.