ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500009, 500055, 500035, 500003, 500048, 500002 and 500056.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad and Jubilee Hills.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet Team.. it's been many times have been appealing regarding the low speed. I am looking for a permanent resolution
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet Jago Mohan pyare! My internet connection is down, trying to call you guys since morning, but your team isn't bothering to help me... They are just making excuses.. Pls if you can do, pls help me n ask your team to fix my connection..
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Mukesh Rai
(@MukeshR42628878) reported
from
Rājendranagar, Telangana
@ACTFibernet It's bcm a new normal to you, again my internet connection is down and your service team is not supporting me, kindly if you can do pls restablish my connection otherwise pls take out my connection.
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet pissed off with your service speed at pin code 500080
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MushtakHusen مشتاق حسين मुश्ताकहुसेन
(@MushtakhusenSM) reported
from
Hyderabad, Telangana
@ACTFibernet Still there is internet speed problem here. Your executive has closed the concern without resolving it.
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@profmkb
(@profmkb1) reported
from
Rājendranagar, Telangana
@ACTFibernet Your services are very poor. You do not care about customer service I have repeatedly asked to lower down my tariif plan last month but no response . You are sending higher bills and forcing us to deposit bill amount . You should call me
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Susheel Reddy
(@CSusheelreddy) reported
from
Hyderabad, Telangana
Usless #actfiber @ACTFibernet I have been asking for replacing battery in the junction box, I have raised 3 requests all being closed with no solution. And your service tickets are worst. No number works. What kind of service is this. Updated your numbers.
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet This has become frequent issue. I think its time to change ISP
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Srikant Bhagavatula
(@sribhagavat) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10149626544352 is expected to be resolved by 12/11/2020 06:00:00 PM (MM/DD/YYYY) T&C apply. This is still not resolved I have been calling customer service whole day and I get the same response it will be fixed in 24 hrs
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet pissed with your service provided at 500080 pin 🙏🥱😤
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Nilesh Mahajani
(@NileshMahajani) reported
from
Hyderabad, Telangana
Never seen such cheaters in my life.. @ACTFibernet cheats people. After disconnecting my account they have reactived it without my notice. Who has told them to reactivate it? Who has given instructions? @TSConsumers might help in this.
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
@ACTFibernet No connectivity since yesterday, this is 2nd time within 3 weeks. No response after complaints .Very bad service from Act. We all know how hard it is to work without Internet. Dont just do marketing without having proper service.
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Dr vikram byre
(@vikrambyre) reported
from
Annāram, Telangana
@ACTFibernet same problem internet issues ,not connecting this is happening every 4 months ,and we complaint but it's been 72hrs no response at all . Very bad on your part. If this is the case we have 8-10 connections in this building ,will deactivate and take other good ones.
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Arun.k
(@Arunk39170684) reported
from
Annāram, Telangana
Dear @ACTFibernet @ACTFibernetHYD u service is very grate that my network will be disconnected as soon as agent leaves my grate suggestion is to teach customers self service i think we can do better then your agents my account 104101486502
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shezad khan
(@shezad56) reported
from
Hyderabad, Telangana
When this issue will get resolved? @ACTFibernet
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet The cx service line is always bz (not available round the clock) n if we some how reach out to someone no response... The actfiber App says "there's no such mobile number registered with us" now until yesterday I was logged in with the same number n raised a complaint as well.
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Kamalakar
(@KAMAL4664) reported
from
Rājendranagar, Telangana
Hi @ACTFibernet this is too bad still not provided connection, few or confirming feasibility and few are not confirming, your team is in confusion kindly involve and provide high speed connection.
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernet Haven't heard from u... Don't have basic courtesy to contact customer...
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deepak kumar
(@lildudedeep) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet That no where concerned about cx's issues n even doesn't care for the plan upgradation... Have been with actfiber for a long time n never had any complaints but now I think I'm done... SERVICE SUCKS!
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet no Internet working at road 12 Banjara Hills. This is 5th time in 15 days. Please fix the issue
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramcharan Vrukshala
(@RVrukshala) reported
@ACTFibernet @ACTFibernetHYD just one hour back your agent has gave a wrong commitment that u will get a call from TL within 1hr but till now I haven't received a call or message from ACT FIBERNET. This is very bad experience with ACT. Agent name: Sudheer TL name: Venkatesh
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Rahul K
(@RahulKonapur) reported
@ACTFibernet @Mohamme04428237 Q: What's slower than your internet? A: Your customer service
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Mahfooz Ahmad
(@mahfoozahmad) reported
@ACTFibernet Your service forced me to use the foul words. If you will provide good service then I will not use foul words otherwise I cannot stop. When did I start foul words? When I am not getting any response. One of the biggest cheats you are. You committed 150MB and getting only 30 MBPS
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B ROHITH REDDY
(@9866235262bandi) reported
@ACTFibernet What do you guys think about the customers ? You see me as a fool or what? You are unable to provide me network connection but you guys don't even have minimum common sense to refund the money paid by the customer. You guys just playing with customers. #pathetic
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பைரவி
(@ShyamaSundare) reported
@ACTFibernet I have been following up for more than 24 hours now for ‘Internet not working’ issue. I had to call the team every 2 hours to get an update. Due to the very poor support, I prefer to disconnect the Chennai ACT service.
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chandran
(@ChandruChandy95) reported
@ACTFibernet Dear @ACTFibernet I have changed my broadband connection to some other network. Still there was no response from your backend team, Regards to my rqst. Sry u gave me such a bad experience, Regret for trusting ur brand & service
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பைரவி
(@ShyamaSundare) reported
Fortunately or unfortunately the issue remains unresolved. Is this something @ACTFibernet would recommend for its long time customers ?
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Gulab Bhai Ke liye
(@GulabLiye) reported
@ACTFibernet Worst company issue not resolved yet. I may change to jiofiber
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Ramcharan Vrukshala
(@RVrukshala) reported
@ACTFibernet @ACTFibernetHYD @hydcitypolice I was getting false commitments from customer support agents. No one was giving solution and no one was escalating the call. This is not the way u treat with customers. I experienced very bad situations with act. I need resolution ASAP.
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Son of RAM
(@ditturam) reported
@RavindranReshma @ACTFibernet Dear Act team, we have raised a request and ur team has updated wrongly even after giving correct proof. We have to reopen the SR twice but till now it's not been done. Why we have to go through this because of ur negligence? Pls do it and let me know if u need any help.