ACT outages and service status in Hyderabad, Telangana
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 20, 2:05 PM GMT+5:30.
- Internet (61%)
- Wi-fi (22%)
- Total Blackout (13%)
- TV (2%)
- Phone (2%)
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500009 , 500002 , 500063 , 500055 , 500035 , 500038 and 500003 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 15 hours ago |
|
Hyderabad
|
Total Blackout | 3 days ago |
|
Hyderabad
|
Internet | 4 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Wi-fi | 5 days ago |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Mohammed Abdul Rehman (@Mohamme87870459) reported from Rājendranagar, TelanganaHi, my internet is not working,this night, I am currently working from home, it is very important to work my internet and try to contact your customer service but at this time no one is available. I am really disappointed with this service @ACTFibernetHYD @ACTFibernet
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sanjay bajaj (@iiirdi) reported from Hyderabad, Telangana@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana@ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?
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محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Anvesh kaka (@Anvesh78484679) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD By tweet also actfiber persons are not responding.... 48hrs completed. My problem is not resolved
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Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana@ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.
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Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana@ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM
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Subhash Gokari (@subhashgokari) reported from Rājendranagar, TelanganaI have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
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Rizwan Farooqi (@rizwanfarooqi) reported from Hyderabad, Telangana@ACTFibernet Internet still not restored. U did not get in touch either... now the app is not working either, not sending otp for login... amazing customer care. Looks like u guys don't need customers anymore #actfibernet #CustomerExperience #worstexperience
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R_P@shekhar (@RPshekhar1) reported from Annāram, TelanganaYears will pass. Everything in the world changes. But worst service of @ACTFibernet will never change. The streak of bad service continues with them. #worst #actfibernet @ACTFibernet
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Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, TelanganaI tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Roopesh Kumar (@Roopesh0609) reported from Rājendranagar, Telangana@ACTFibernet M ROOPESH KUMAR, your payment of ₹826.0 is successful. Here's the reference number generated by your service provider: PP012285AWJX7M5HE1O1. Still my account is not activated.
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Minhaj Khan (@PrinceMinhaj) reported from Hyderabad, Telangana@ACTFibernet My complaint ticket was closed without resolving the issue from 28th Sep There is no Internet tired to this #fake #promises #disappointed
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K VARA PRASAD (@kvsadu) reported from Rājendranagar, Telangana@ACTFibernet Eventhough I am having 150mpbs speed ACT internet, I am raising complaint to ACT with my mobile net. Experiencing very slow internet speed like 2g or 1g. Pls resolve. ACT101642225697.@ACTFibernetHYD
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Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana@ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible
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Anil (@anilthandra04) reported from Hyderabad, TelanganaThe Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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ME@T (@MET86618359) reported from Hyderabad, Telangana@ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them
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Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.
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Sunil Jella (@SunilJella) reported from Annāram, TelanganaMy Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber
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Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana@ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharat (@bvsbrk) reported@ACTFibernet the internet is down since morning and when I opened a ticket SR10181184558624 the eta to resolve is suddenly tomorrow evening? What kind of utter nonsense is this? How can working professionals do their job with this extremely unreliable network.Totally unacceptable
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Yogesh Bhardwaj (@YogeshB20643297) reportedI recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet
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vd (@geek_eyes) reported@ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage
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Patrick.Bateman (@redblue2504) reported@ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet
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Kiran Kumar Pavuluri (@pvrkiran) reported@ACTFibernet You are only regretting still no action has come ... I paid for a service and it's been 10 days...
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Prakash (@prakashloyaji) reported@ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline
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ideamanii (@ideamanii) reported@ACTFibernet In your customer support no seniors or supervisor to take call of customer. This shows the quality. I am in the call for last 25 mins. @ACTFibernet @TRAI - FYI
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...
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Ashish (@menariya222) reported@ACTFibernet what ******** is happening? Internet is not working
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Saran (@charts_TA101) reportedHow difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet