ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048, 500034 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@ACTFibernet Customer care is saying 4 days to resolve, this is pathetic service. Can you be serious and resolve the issue quickly today @ACTFibernet
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@KanthyAlaric @ACTFibernet @ACTFibernetHYD Same delay with my ticket too: SR10164634369024. I think they have consistency in not resolving the issues. Pathetic response and leisure approach in attending our issues
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Gyandeep Singh
(@GyanDeep67) reported
from
Hyderabad, Telangana
@ACTFibernet its been more than a week and still no team has came with a solution i need my money refund for this month, no internet since 2 weeks!! @ACTFibernet just check were you are going!! #Bullshitservice
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Hiba Amjed
(@HibaAmjed1) reported
from
Hyderabad, Telangana
@ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.
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Jayanth Rinkoo
(@RinkooJayanth) reported
from
Hyderabad, Telangana
Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD
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Nilesh Dharmadhikari
(@dharmadhikarin) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathetic Service in Hyderabad
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet ETR crossed, no solution provided. It's been 24 hours.
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Mahesh Parihar
(@MaheshP47918766) reported
from
Hyderabad, Telangana
@ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernet When I can expect the resolution or can I moved to another board band
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Madala Vinesh
(@VineshMadala) reported
from
Annāram, Telangana
@ACTFibernet what happened untill my issue didn't clear hell with your internet
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Sandeep Kumar
(@_tinku18) reported
from
Rājendranagar, Telangana
@ACTFibernet My account has been created and payment was also received but noone has contacted me for the installation process. Is this the way just to collect money from the customers and once payment is received, noone give a damn
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.
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Hiba Amjed
(@HibaAmjed1) reported
from
Hyderabad, Telangana
@ACTFibernet Fix the damn problem
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD it's been 24 hrs now we dint get internet connection resolution now even not able to login to ur application
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet There is no response from your customer car since a day on my ticket raised SR10164634369024. Do you have any SLA in resolving critical requests? Or it just marketing strategy to publish 2hrs resolution time?
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Rabbani Ahmed
(@Ahmed21Rabbani) reported
from
Rājendranagar, Telangana
I have one account with @ACTFibernet but when I am calling to act customer care ivr saying i have two accounts with @ACTFibernet so I called customer care they saying one account my name Rabbani Ahmed City: Hyderabad
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Achyut Menon "AK"
(@achyutmenon) reported
from
Hyderabad, Telangana
@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajish
(@ajishtmohan) reported
@ACTFibernet And what exactly was the resolution?
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Naizam Uddin
(@UddinNaizam) reported
Hi @ACTFibernet @ACTFibernetHYD Team,I’ve unfortunately lost my internet bills for the previous financial year,and my CA urgently needs them for filing purposes.Could you please help me retrieve/download those bills?it’s very crucial for me right now.Appreciate your quick support
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Prateek Agarwal
(@prateekgarodia) reported
@ACTFibernet I recently bought my own WiFi router and wanted to return the #ACT provided router and stop the rental as well for it. Have been trying to raise the same request via app chatbot, but its not helping, please sort this issue out and fix my billing.
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Mishkaath Mish
(@Mishkaath14) reported
No internet for over 30 hours! As a loyal @ACTFibernet customer for nearly 10 years (with yearly payments), this is the worst service ever. Constantly giving false ETRs and delaying the issue without resolution. Totally unacceptable. #ACTFibernet #InternetOutage #Frustrated
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HAMZA EQUBAL
(@EqubalHamza) reported
@ACTFibernet @ActFibernetUser down the whole day! ETR crossed, still no resolution. Office work is badly impacted. If not fixed ASAP, I’m switching to another provider. #ACTFibernet #internetdown #WorkFromHome
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Ashtag Ashish 🇮🇳
(@ashishbooms) reported
Hey @ACTFibernet Ticket no. SR10375895075284 has been raised long back still no connectivity. Customer support is giving date aftr date. Please help and sort it out immediately. Pathetic service here. Account no. 103705377807
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Mishkaath Mish
(@Mishkaath14) reported
No internet for 30+ hours! I’ve been a loyal @ACTFibernet customer for nearly 10 years, paid for a yearly plan just 2 days ago — and this is the service I get? False ETRs, no resolution, zero accountability. Please refund my payment. I’m switching providers. #ACTFibernet
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neeraj nagar
(@neerajn84322188) reported
@msPatriot6 @ACTFibernet Me too going to file a case.. No connectivity since last 6 days.. no update.. Pathetic service @ACTFibernet
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MarsOnEarth
(@maruthiash) reported
@ACTFibernet When can I expect a permanent fix ? What is the ETA for the fix? How can we work without Internet? Atleast provide us some alternatives to continue our work?
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Nitish Jindal
(@nit_jind) reported
@ACTFibernet Please help me with my ticket. This is the last resort. The service has been pathetic and irresponsible. I am fed up with initiating tickets from my end which gets closed without resolution. On customer care,no call back after explanations My account : 102653823965