ACT

ACT Outage Report in Hyderabad, Hyderābād, Telangana

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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500001, 500003, 500048, 500068, 500034, 500056 and 500058.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Hyderabad, Hyderābād, Telangana 12/09/2025 17:35

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Hyderabad, Hyderābād, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

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City Problem Type Report Time
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaHyderabad Internet
IndiaHyderabad Internet

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • jairamgoud Jairam_010 (@jairamgoud) reported from Hyderabad, Telangana

    @ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**

  • msdkohli75 Praachi Nagpal (@msdkohli75) reported from Hyderabad, Telangana

    @TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it

  • Tauseef_ali03 Tauseef Ali (@Tauseef_ali03) reported from Hyderabad, Telangana

    @ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.

  • SunnySingh51000 Sunny Singh (@SunnySingh51000) reported from Hyderabad, Telangana

    @ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same

  • pradeeppower Tirumalasetty Pradeep (@pradeeppower) reported from Rājendranagar, Telangana

    @ACTFibernetHYD @ACTFibernet Ac Id: 101001395280 Am getting very low internet speed. Could you please help me out immediately.

  • rajkumar_dandla Raj Kumar (@rajkumar_dandla) reported from Hyderabad, Telangana

    @ACTFibernet there is very slow connectivity of the net kindly take necessary action

  • Aziz26330896 Aziz (@Aziz26330896) reported from Hyderabad, Telangana

    @ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....

  • Sahildwayfarer Sahil Ali (@Sahildwayfarer) reported from Rājendranagar, Telangana

    @ACTFibernet at this point of work from home, you do not have 24x7 support. I paid for 6 months, and still overdue messages keep coming. Now in the middle of a production issue i lost internet. Who is going to be responsible if i lose job over this?

  • bnareen Nareen Kumar (@bnareen) reported from Hyderabad, Telangana

    Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD

  • sai_kaveti Sai Kumar Kaveti (@sai_kaveti) reported from Annāram, Telangana

    @ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.

  • mhaskartejas Tejas Mhaskar 🇮🇳 (@mhaskartejas) reported from Rājendranagar, Telangana

    @ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927

  • msdkohli75 Praachi Nagpal (@msdkohli75) reported from Hyderabad, Telangana

    @ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.

  • Mathew25625354 Mathew (@Mathew25625354) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.

  • singhuss Uma Shanker Singh (@singhuss) reported from Hyderabad, Telangana

    @ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141

  • davuluril D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.

  • MadelkarVijay PAILAM Manshi (@MadelkarVijay) reported from Hyderabad, Telangana

    @ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.

  • SriniVs8562 Srinivas Vayuvegula (@SriniVs8562) reported from Malkajgiri, Telangana

    @ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.

  • srinivakumar srinivaskumar (@srinivakumar) reported from Rājendranagar, Telangana

    @ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution

  • msdkohli75 Praachi Nagpal (@msdkohli75) reported from Hyderabad, Telangana

    @ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.

  • davuluril D.Lakshman (@davuluril) reported from Hyderabad, Telangana

    @ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chandrabatla1 chandrabatla Uday Kumar (@chandrabatla1) reported

    @ACTFibernet - Fed up with your service. Internet connection goes off very frequently in Vanasthalipuram, Sahebnagar Kalan, I have to raise 5-6 requests in a month since 4months. Taking 3 working days to fix the same. My work is getting impacted very badly. Need permanent fix.

  • Shyamak66 Shyam #GouSwarga🇮🇳🕉️ (@Shyamak66) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet I got the following email even while the issue remains unresolved. The feedback link also does not work....it says invalid link !! .. 1/2

  • Sanjit91751386 Sanjit (@Sanjit91751386) reported

    @ACTFibernet @ACT @act one of the worst services provided to the customers.. whenever you request for any issue they don't respond properly..they just create the ticket and close it automatically without resolving the issue. No proper response. Poor services.

  • LalithaLn Lalitha N (@LalithaLn) reported

    SR10166220255374 @ACTFibernet Why is the service this pathetic every month, i always have issues with the connection

  • r_ashokchandran R Ashokchandran (@r_ashokchandran) reported

    @ACTFibernet Your company is getting more profit from our apartment and neighboring houses itself, so give priority to service and fix this as soon as possible. Don't earn bad name for your company by further delays.

  • AlanNoble11 Shankar (@AlanNoble11) reported

    @ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.

  • anupamnawada Anupam K Singh (@anupamnawada) reported

    No solution yet. Bo one from the @ACTFibernet bothered to even give a call and listen to the complaint. That's how their service is. Bye-Bye. #ActFibernet. Switching to another provider & advise people to never trust ACT. THEY ARE THE WORST. Every other day connection goes off.

  • prankieagarwal priyanka agarwal (@prankieagarwal) reported

    Account 10165891031 - No internet today. I had to face problems at work . Is there no customer service followed. If this cannot be activated in next 30 mins, kindle call me to get this disconnected with full refund for the malpractice. @ACTFibernet @ACTFibernetHYD

  • chandruhyd poornachandrasekhar (@chandruhyd) reported

    @ACTFibernet Pleased to advise that ACT has resolved the problem and sincerely appreciate their quick response. Social media works.

  • AlanNoble11 Shankar (@AlanNoble11) reported

    @ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.