ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500048, 500034, 500001, 500062, 500035 and 500058.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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sharon roche
(@sharonroche743) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD I need to discontinue the service.. where and how do I connect.. your call center, email and app don't give me that option 😡
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Imran khan. Mohammed
(@Imyask) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057.this is disconnected by saying shifting charges I have been staying here for past 10 years
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Imran khan. Mohammed
(@Imyask) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathatic service I came accross with Act fiber this is my account no 101930204057 this is disconnected by saying shifting charges if that so from which place shifting is done Before reconnection I called cc to know about plans it was told to me to pay 2691 for 6 months.
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krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
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Abhiishekk abhii
(@kondruabhishek1) reported
from
Hyderabad, Telangana
Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service
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Syed Asgar
(@AsgarSyed12) reported
from
Hyderabad, Telangana
@ACTFibernet I don't have access to internet since more than 18 hours. What kind of service is this?
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Ajay Reddy 🇮🇳
(@yngrblajay) reported
from
Annāram, Telangana
@ACTFibernet For a simple billing issue at your end you have interupted my service, 3 days down now how many more do you need to solve. @VijayGopal_
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FAHEEM KHAN
(@faheemkhan086) reported
from
Hyderabad, Telangana
@ACTFibernet My Account 101015117928 is giving problem, Internet is snapping on & off very frequently,I have to use mobile data, Speed to isn't 150 MBPS as promised
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CA Raghuvaran Reddy
(@RaghuShyam8) reported
from
Annāram, Telangana
@ACTFibernet, have changed login password, post that am unable to login into account...and I have raised issue with SR NO:Ticket SR10159887695947 , Still it not resolved , required resolution immediately..
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Hari B Kurup
(@haribkurup) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD my connection is down since almost two hours, raised a request already but no resolution yet. Please help.
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Rahul Madire
(@madirerahul) reported
from
Hyderabad, Telangana
Facing hell lot of issues lately with @ACTFibernet @ACTFibernetHYD when I tried to call and explain the issue to the support team they disconnected the call in the middle of the conversation. I think now its time to seriously look for better alternatives.
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Qhadeer
(@abdulqhadeer91) reported
from
Hyderabad, Telangana
@ACTFibernet Good morning, I am getting a **** service. In the last weeks this is second time my net is not working. Every month I have same problem since last 2 years. I ask your several technician and your local/lousy office to shift/fix this issue for the last 2-years 1/2
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Aaron Merugu
(@aaronmerugu) reported
from
Annāram, Telangana
@ACTFibernetHYD , @ACTFibernet there is no internet service since yesterday morning and your teams are neither responding to tickets or calls, even your supervisors. It's impacting work and schools. Request you to look into it asap.
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Shalem Raj
(@shalems) reported
from
Annāram, Telangana
@ACTFibernet I raised shifting request . My mob no is 9100943278. No one has contacted yet. Pls cancel service
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
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Amar Kumar
(@Sama_Amar_Kumar) reported
from
Annāram, Telangana
@ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer
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srinu
(@ponnasrinu) reported
from
Annāram, Telangana
@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet id 101589587668 we have been facing service interruption past 1hr. Could you please look into asap?
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Vijay Basapurammulinti
(@VijayBasapuram2) reported
from
Annāram, Telangana
@ACTFibernetHYD @ACTFibernet Hi Team, we are not getting internet from yesterday and your consultant is saying 2 days to resolve issue. Please resolve issue at earliest as it is impacting our work. Request no:SR10160253558352
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet Would you take eternity to resolve the issue it’s been 12 hours no Internet !!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit Panchal
(@Ankeet_Vk) reported
@ACTFibernet @ACTFibernetHYD SR10176800177004 Internet not working since morning, I'm not able to work at all, that's the only reason I took the connection Earlier last month for 2 days there's no internet There should be a redundant bandwidth you should be able to provide
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SB
(@27sambhav) reported
@ACTFibernet in the past 2-3 months frequent wifi disconnections are taking place. Why can't your area team find the root cause of the issue and permanently fix it? Your reputation is at stake based on your recent services.
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Seram_tarak_fan
(@myso9814) reported
@sound11793 @ACTFibernet Yeah, ACT service is very bad despite the location
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Shashank Khandelwal
(@shashank_golu) reported
@ACTFibernet - My Internet is not working and the ticket was supposed to be resolved by 9 PM on 25th. Ticket is now closed without any resolution. Can someone look into this ASAp? Ticket no. SR10176798642254
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I'M Goud
(@Sandeep40506) reported
@ACTFibernet Till now issue is not resolved
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Karthick Kumar s S
(@karthickapril) reported
@ACTFibernet Worst customer service. Last 28 hrs no internet. No response for the complaint. Ticket no: SR11476796641304 Looking for action.We feel the area technical person deliberately delayed.Twice in a month no internet. Looking for a solution. @ACTFibernet @ACTFiberne9619
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Imran Sharief
(@drshariefimran) reported
@ACTFibernetHYD @ACTFibernet Ticket raised on 20th August,25 and yet there's no resolution even after 5 days. Pathetic response by customer care. What's the excuse for not restoring the connection till now?
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Abhishek Murthy
(@abhishekmurthy6) reported
@ACTFibernet @ACTFibernet I see other providers coming and fixing their network issues. Till now not even single person came to my place or called me for the issue. I am following up from myside as I paid my service. Worst service of India is @ACTFibernet . I would give review the across all.
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uday sai pillalamarri
(@UPillalamarri) reported
@ACTFibernet How many more days I have to wait Is this the way you treat your customers?? Is this the experience that we get if we are an ACT customer?? It's already been seven days since I lost the connection
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Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet very bad service, they just tell many things to get subscription and then after getting money the same salesman never responds to calls