ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500006, 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (24%)
-
Total Blackout (10%)
-
TV (1%)
-
E-mail (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet This is 2nd time l'm facing this issue in last 3 days.. How can I trust your service..???
-
m.s.v.harish@gmail.c
(@laddu0143) reported
from
Annāram, Telangana
@Madhavgmk @ACTFibernet They never do that ...I tried calling them multiple times but ended up with no resolution and they were quite interested in only new connections
-
krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Raised a complaint against no internet on 31st Aug as of now no one updated about it still the same If it not get resolved I should get a update on it right ,Ref no SR10161677204472,Can you please arrange call back with me area engineer
-
ANKIT
(@ankit_39) reported
from
Rājendranagar, Telangana
@ACTFibernet Unhappy with the response on my ticket of internet not working since past 30 hours. No one from the support & technical team even care to contact and inform when the line will be up. Very disappointing Service request number SR10161621219262.
-
Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
-
Krutika
(@krutika_ganeru) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD is the internet down? There is no internet service since an hour . Area: Barkatpura. Pleaseget this resolved asap. Have raised a complaint too.
-
Rizwan Muhammad
(@mdrizwan39) reported
from
Hyderabad, Telangana
@ACTFibernet Unable to connect to internet since morning. Raised a ticket but no updates yet SR10161628302062. Please resolve at the earliest possible now. Unable to work due to the issue. Area: Company bagh, Langerhouz, Hyderabad.
-
Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Don't give fake promises and wrong information. Please shut down ur service.
-
Ganesh Patel
(@puppalaGanesh9) reported
from
Annāram, Telangana
@VijayGopal_ @ACTFibernet @ACTFibernet Very useless T&C Very shameful on Ur company I don't see this sought of refund condition. Even I had faced the same issue. Pending since 2 month's. They give fake promises.
-
Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
-
krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet As of now no resolution can I have status of complaint
-
Arvind Adike
(@ArvindAdike) reported
from
Annāram, Telangana
@ACTFibernet Your app doesn't load..Whatsapp care doesn't respond.. customer care number goes blank.. kya chutiyapa hai ! No internet since yday and can't even reach you guys.
-
krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.
-
krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Will you be updating me the reason for this issue and when can I expect your technician to reach here ?
-
krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Raised a complaint against no internet yesterday as of now one updated about it still the same ,Ref no SR10161677204472
-
krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
-
Rrajesh Ralabbandi
(@rallabanddi) reported
from
Hyderabad, Telangana
@ACTFibernet None of them responded till now, except throwing a default message. Will anyone respond to my query ? my net is already running dead slow. Do you guys need any other escalation apart from this ?
-
krishna pokkuluri
(@krispokkuluri) reported
from
Annāram, Telangana
@ACTFibernet Haven't faced an internet issue that has taken more than 2 weeks to resolve . I have to recharge my stupid @VodafoneGroup sim which also gives terrible speeds . I have lost salary this month . Who's going to reimburse that ?
-
Santhosh Kumar
(@Santh0sh7) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Ticket has been raised for the internet issue and informed engineer about fibre cut in New Bhavani Nagar Boduppal. Your competitors iway and excitel solved the issue(fibre cut) but ACT is yet to react. Service is not good and delay. #worstservice
-
iamzehanpatel 🇮🇳🇦🇺
(@zehanpatel) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD has one of the worst customer care facility by the time the number comes the calls goes blank.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Glory Glory Man Utd
(@PuneetMalik1) reported
@ACTFibernet Been on hold for more than 30 mins twice and still no one answers. Would you mind reducing your wait time. Thinking about switching over to Airtel as there customer service is so much better with hardly any hold time. Please revert back.
-
SurYaa
(@Sunshine_Soniya) reported
@ACTFibernet From today morning our broadband is not working. Earlier you guys were informing if there will be no network now there is nothing. Every month after I pay the bill one or two days I don't get internet. Your services are getting bad day by day
-
Eswar Esh
(@DarlingEsh) reported
@ACTFibernet That's what I am saying your team doesn't makes any call back regarding this issue and your customer care service is not useful please make changes in customer service other wise we will slowly remove remaining connections of our family members
-
Dilipkumar
(@Dilipkumar625) reported
@ACTFibernet @ACTFibernet Why is the ticket getting closed again'and again without providing a resolution? The ticket was closed again without contacting me What kind of a service is this?
-
Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet whole month I am complaining about this issue how much more time you guys need it all problem of bad routing and your executives just want to close the complaint no resolution please train your executives they only know about internet not working that's all they know..
-
Virendra Kumar
(@virendra2503) reported
@ACTFibernet Very poor Service. Without my Consent and without resolving the issue my complain (SR11964174329164) is closed and after 2 days I am still not able to access the internet provided by ACT Fibernet. Return my 2 days recharge money. very poor service.😡😠😠
-
Yeshwanth K S
(@YeshwanthKS1) reported
@ACTFibernet Pathetic service recently. 5G band speed is coming at 50 Mbps for 250 Mbps that too when sitting beside the router. Worst response from customer service too and even no response from Twitter team too.
-
smaran kumar
(@smaran909) reported
@ACTFibernet why only at nights ur network will break. Ur associate said problem with my router and suggested to change it. Do router know it’s night and I should stop working?
-
Shouvik Dasgupta
(@ShouvikDasgupta) reported
@ACTFibernet been facing low speed over a month, a technician had come from ACT on his own to check and claimed that they know connection has been slow for our area. But no improvement. Need urgent solution, please have someone call me on 8390194422
-
Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet @SandyMohanG kindly intervene as i am not getting any resolution since last 24 hrs, response in my issue. Local sales person (Mr. Chirag, Rohit Makavana) Area TL ( Mr. Gaurav ) no one responding my calls .