ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Veda Phani Swaroop H
(@vedaphani) reported
from
Rājendranagar, Telangana
@ACTFibernet can we get flex bytes free for next 3 months the same way you gave during cricket World Cup. Now is the time you need to support wfh.
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Thatavarthi Raja
(@rajathatavarthi) reported
from
Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Neil
(@neilghosh) reported
from
Rājendranagar, Telangana
@UdayMannam @ACTFibernet Yes Uday, the router has to be labelled as “Gigabit” to get speed beyond 100mbps. For now you can test it directly plugging the lan cable (from ISP) to computer to rule out other possibility like wiring defect or network setting on network adapter of computer .
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet please get internet installed at the earliest... I am in dire need of your service... My home has no connection with the outside world... The installation person visited the site today but did not respond after seeing the house.. Kindly help me actno# 101374610948
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
I'm going to take @ACTFibernet in center for good governance. You people will be the reason for me not staying home and I'll file a complaint against your company
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Dilip Jain
(@Rajveer2388) reported
from
Hyderabad, Telangana
@ACTFibernet Can someone reach me personally for the issue related to account. I tried reaching you on all the sources, but unable to connect. IVR doesnt work properly , mail there is no response from 3 days.
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
@ACTFibernet @yajulsrivastav They just cheat in the name of speed. You'll have this correct for a week now and when you check the speed it'll drop again. I faced same issue and my speed would even drop to 1-3 Mbps. They're not even give response. I had my connection and due to their fault they disconnected.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Rizwan Ahmed
(@RizwanA759000) reported
from
Hyderabad, Telangana
@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Krishna Vyas
(@imkvyas) reported
from
Annāram, Telangana
@ACTFibernet I was following with one of your agent prabhu prabhakar-I'd 15437 regarding the internet setup and have made a transaction for your data services on friday, he promised me that he will be setting it up by monday but now isn't responding. Help me!
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Raj
(@Raj2Yu) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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Bharatchandra
(@Bharat5122018) reported
from
Rājendranagar, Telangana
@ACTFibernet I have applied new connection request... But till now I didn't received any response from you guys for service request 101374955942 .... Request you to provide connection at earliest
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jagadeeesha
(@jagadeeshasit1) reported
@ACTFibernet First resolve the current issue of @discountsdeck ..later ask me
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अभिषेश कश्यप
(@Abhishesh04) reported
@ACTFibernet what do you guys charge for? The internet is always down! Pathetic customer service! Missed my meeting because of your pathetic services! Take away your connection!
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K Achyuth Raju
(@AchyuthRajuK) reported
Pathetic customer experience. After relentless tries to customer care since 3days, but none with proper information and just same robotic explanations. In an era where our lives are so dependent on Internet for WFH, such untrusty assistance with high rental fees. @ACTFibernet
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Prateek Chauhan
(@aintprateek) reported
@vats_achal @discountsdeck @ACTFibernet Thought that was the issue with netplus
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Mohamed Hanief
(@Mdhanief8143) reported
@ACTFibernet My internet is not working from yesterday evening 4pm. I have raised a ticket but not yet resolved and still no one contacted me about this issue. As, we all are doing WFH its really affects alot. This is the second time this ACT network got done for a longer time.
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Michael Timothy
(@michaeltimothy7) reported
@ACTFibernet if you guys don't come and take the ur junction box from my place tomorrow I will cut the wires that our going from our house to other houses seriously we have disconnected your service and ur not taking it out since few ppl are using it and connection is going from my house
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Jagadeeesha
(@jagadeeshasit1) reported
@discountsdeck @ACTFibernet Don't.. have high hopes..give them week or two...I have faced over a month to resolve the issue
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Discounts Deck
(@discountsdeck) reported
@vats_achal @ACTFibernet OMG!! Seriously?? What's the issue there?
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Annamalai Suchu
(@actor_annamalai) reported
I need my AC no 103665966596 to be disconnected & refund the amt ₹7,222 asap. Without any info how can u close the ticket no SR10366624656028 & SR10366620871344 ? I reopened it. Very bad service by @ACTFibernet
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The Naghera
(@the_naghera) reported
Your service suck You suck Why why why every single time it's me Are you sure your operation team is not doing any scam because my Fibernet account gets suspended once in 5 days I don't wanna buy your service at all @ACTFibernet @ACTFibernetHYD