ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048, 500034 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
I'm going to take @ACTFibernet in center for good governance. You people will be the reason for me not staying home and I'll file a complaint against your company
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vasanth kumar
(@vasanthkumar75) reported
from
Rājendranagar, Telangana
@ACTFibernet switch box after he do's it will work for 5 to 10 day's and it will get same problem it's says that the login area is not registered please contact with call center can you please look and help me on the same I have raised the several request on the Sam issues.
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vasanth kumar
(@vasanthkumar75) reported
from
Rājendranagar, Telangana
@ACTFibernet hi from last some months I'm facing problem with act internet every often the net go off and I call call center no response properly I call several times the call contact with them and they ask for 24 hours. The technical person came he will do some change in the
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Dattatreya patil
(@ganeshdatta143) reported
from
Hyderabad, Telangana
Dear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Sujoy Chand
(@sujoychand) reported
from
Rājendranagar, Telangana
@ACTFibernet your services have been worst in my experience of use in last 12 days right from of getting installation took 3 days config. of wifi 1.5 day of follow up and NOW dead services with customers care not reachable .#CustomerService #CustomerExperience #worst #Help
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Mohd Irfan Ali
(@Irfaan_8k) reported
from
Hyderabad, Telangana
@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Thor
(@Thor_hyderabad) reported
from
Hyderabad, Telangana
@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Raj Kumar
(@Raj_Dandla) reported
from
Hyderabad, Telangana
@ACTFibernet my net is working very slow and the connecting is too weak
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Mariya Babu
(@mariyababu99) reported
from
Rājendranagar, Telangana
@ACTFibernet @Actfibernethyd @KTRTRS @MinisterKTR I took the Act subscription yesterday and I have been told installation will be done today Im still waiting for the installation trying to speak with customer supprt from past 4hrs with noluck.sales person number is switched off
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Krishna Vyas
(@imkvyas) reported
from
Annāram, Telangana
@ACTFibernet I was following with one of your agent prabhu prabhakar-I'd 15437 regarding the internet setup and have made a transaction for your data services on friday, he promised me that he will be setting it up by monday but now isn't responding. Help me!
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Shoaib
(@ShoaibMurtuza) reported
from
Rājendranagar, Telangana
@ACTFibernet @yajulsrivastav They just cheat in the name of speed. You'll have this correct for a week now and when you check the speed it'll drop again. I faced same issue and my speed would even drop to 1-3 Mbps. They're not even give response. I had my connection and due to their fault they disconnected.
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Manish Bajaj
(@bajajmanish007) reported
from
Rājendranagar, Telangana
@ACTFibernet please get internet installed at the earliest... I am in dire need of your service... My home has no connection with the outside world... The installation person visited the site today but did not respond after seeing the house.. Kindly help me actno# 101374610948
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Rizwan Ahmed
(@RizwanA759000) reported
from
Hyderabad, Telangana
@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764
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Mariya Babu
(@mariyababu99) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet still getting busy for customer support, it has been more than 24 hours still installation was not done. Not received a single call from AcT Team!! Worst experience ever
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Thatavarthi Raja
(@rajathatavarthi) reported
from
Annāram, Telangana
@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Bharatchandra
(@Bharat5122018) reported
from
Rājendranagar, Telangana
@ACTFibernet I have applied new connection request... But till now I didn't received any response from you guys for service request 101374955942 .... Request you to provide connection at earliest
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Aamer4373
(@aamer4373) reported
from
Hyderabad, Telangana
@ACTFibernet pls advice on the below ticket no SR10136978219722 . In wake of covid 19 we expect quick and professional service from Act .
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chandan singh
(@superb_singh) reported
from
Izzatnagar, Telangana
@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Veda Phani Swaroop H
(@vedaphani) reported
from
Rājendranagar, Telangana
@ACTFibernet can we get flex bytes free for next 3 months the same way you gave during cricket World Cup. Now is the time you need to support wfh.
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dishant kumar rath
(@DishantRath) reported
from
Rājendranagar, Telangana
@excitel_rocks The worst service I have ever encountered.. Upgraded my plan to 100 mbps but never got more than 40 mbps and none of you ever care thrlough raised several concerns. You guys need to learn a lot from @ACTFibernet @airtelindia
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@Nxil7x) reported
@MinizFN @ACTFibernet fix this asap @ACTFibernet
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 129th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Mahadevan
(@distilled_view) reported
@ACTFibernet complaint registered thru their app at 8:15 pm Service Engineer calls at 8:40 pm and says complaint attended to 9:10 pm customer service exec calls to confirm internet is working. And it is. Truly best in class #CustomerService
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victor samraj
(@samvictor2311) reported
Worst broadband service from @ACTFibernet .
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Uma tavva
(@utavva) reported
@ACTFibernet It's a rediculos ... Against my every escalation you have giving standard answer than the resolution...no meaning to escalate further. I am going to file a complaint in consumer court for mental harassment.
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Parth
(@Pxrth13x) reported
@MinizFN @ACTFibernet Bruh wtf
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MD AHMED
(@Mohamme55518628) reported
@ACTFibernet Your customer care team also said same words, again and again having same issue every month please solve it properly it's my business loss my business depends on internet only
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Shrikant Sharma
(@shrikant_7777) reported
@ACTFibernet Internet not working. SR10164448048784 raised. I've paid for 6 months and ideally the time internet is not available should be refunded back. Pathetic service from ACT.
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MD AHMED
(@Mohamme55518628) reported
@ACTFibernet still not solved my problem my huge business loss @ACTFibernetHYD @ACTFibernet
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M.N.D.S MOHAN
(@mohandroadhawk) reported
@ACTFibernet Got my service restored, hopefully i won't need to reach out to you guys next week... If it happened there is absolutely no need to reach out.m i will change my service