ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500028, 500003, 500009, 500048, 500058, 500004 and 500062.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet my complaint no. SR10143876660862 not resolved yet, more than 24 hours, no updates as well. Kindly help restore my internet.
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pavan soni
(@luvsmilewithme1) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10143813517442 is expected to be resolved by 8/6/2020 07:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app. Download
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Siraj
(@Mohamme30066919) reported
from
Rājendranagar, Telangana
@ACTFibernet I would like to shift my router from first floor to second floor, kindly help me with this ASAP. @8142101724 Account No 101004479602
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kashish agarwal
(@Kashish421252) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Need 3 new connections, can you help me? It’s very urgent
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SrikanthInks
(@srikanthinks) reported
from
Rājendranagar, Telangana
@ACTFibernet The issue is resolved yesterdays night. A inch closure to my resignation. Thank god it didn't happen.
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Rizwan Farooqi
(@rizwanfarooqi) reported
from
Hyderabad, Telangana
@ACTFibernet That's what your customer care executive said in the afternoon..more than 36 hours passed... weekend is going to end... please see to it issue is resolved soon. TIA.
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Vikas Rachakonda
(@VikasRachakonda) reported
from
Hyderabad, Telangana
No internet from past one week Pathetic service by @ACTFibernet I have been complaining since a week,the problem persisting again and again..unable to connect from my registered mobile number to complain This is really rediculous I want the solution ASAP else I want my money back
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Srinivas Kshirsagar
(@srinivasksh_) reported
from
Annāram, Telangana
@harsh6363 @ACTFibernet Same issue again for me in less than 2 weeks! I think it's time to move to a different service provider.
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SrikanthInks
(@srikanthinks) reported
from
Rājendranagar, Telangana
@ACTFibernet Internet is down and I called your Customer service team. They are saying that I have to wait for 24 hrs for fixing the issue which is not acceptable at this moment. I have to attend client calls and if I wont attend the calls I have to resign the job.
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Ganeshkumarmudiraj
(@Ganeshkumarmud2) reported
from
Rājendranagar, Telangana
@agnisha12 @ACTFibernet Yes . worst network @ACTFibernet
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Anil bhatt
(@BhattAnil25) reported
from
Rājendranagar, Telangana
@ACTFibernet my internet is not working and I am on production support so it's working for me over week ends. Can you guys please do something to resolve the issue. Customer care number is not connecting at moment and app doesn't show option to log a ticket.
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Mustafa Khan
(@MustafaMKhan) reported
from
Rājendranagar, Telangana
@ACTFibernet The worst customer service. The agents have no call center etiquettes. Raised 5-6 tickets in 1 week. All closed without resolution. Frustrating . #ACTFibernet #internet
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Pawan Chitta
(@pawanchitta) reported
from
Rājendranagar, Telangana
@dostbhaiya @rajupp Working fine, till now no issues looking for wifi6 to be implemented by ISP @ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet whenever you can please discontinue my services let me go back to @airtelindia eho will atleast listen to the issue unlike your IVR #poorcustomerservice #ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @THHyderabad after 5 days of persuasion finally #ACTFibernet closed my complaint today it was a #Nightmare of work load looking for alternative options to avoid this #WorkFromHome
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Sumeet Somani
(@somanisumeet) reported
from
Rājendranagar, Telangana
@ACTFibernet WORST SERVICE RESOLUTION A/c NAME : SRI KARNI LOGISTICS PVT LTD - MOOSAPET @consumerforum_ SUBSCRIBED FOR ANNUAL PACKAGE BUT REGULAR CONNECTIVITY PROBLEM.. WORST SERVICE
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avinash
(@avi236910) reported
from
Hyderabad, Telangana
@ACTFibernet the speed of the net is very poor , kindly ask the concerned person to contact .
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
@ACTFibernet I have raised a shifting request & no action taken till date, I was given the ETA : 3rd Aug 2020. Y did the bill generated for me when I am not using the internet connection ?? Is this the way you treat customers @ACTFibernet
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Vasavi Krishna Manne
(@ManneVasavi) reported
from
Annāram, Telangana
@ACTFibernet I have raised relocation request on 21 July and no process has been done. I tried calling customer care but that dumb number of yours is always busy. What customer support you guys brag of? Is there anyone in your office who can take up responsibility and resolve.
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@The_Walker
(@DiwakarKandadi) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet I have raised a request for shifting my internet connection and no propose response, even tried calling customer care but no proper response. Need help to make this quick ASAP as it is impacting my work from home @actfiber
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Meghanjana Biswas
(@Meghanjana) reported
@ACTFibernet I start work at 12 noon and I just completed a whole day without internet. Your policies include Late fees, advance payment and connection cut-off in case of non-payment. All these policies are strictly followed but customer service is always lagging?
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Sandeep जांगड़ा
(@_TheJangra) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet It is written on your website that you will get 3300 GB data for the month but your customer care says that since March our company has started giving unlimited data. Because of this I am getting very confused. Please clear my confusion.
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Genevieve Francis
(@GenevieveFranc2) reported
@ACTFibernet I raised a complaint in the morning about internet not working. No one has responded
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mii-2024
(@Duplesis19) reported
@ArunBee @Airtel_Presence @ACTFibernet Well done sir 👍 no point in sticking with stinking service providers.
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vishnu
(@dandin624) reported
@ACTFibernet I need permanent solution
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Meghanjana Biswas
(@Meghanjana) reported
@ACTFibernet The broadband went off round 1 PM in the afternoon today. I raised a Ticket 'SR10157464323802' immediately and a Resolution was expected at 21:00 hrs. During these difficult WFH times, access to internet is topmost priority.
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Varun Aggarwal
(@varun2887) reported
@ACTFibernet u cn instl new cntcn in a day but cant resolve ticket in 3 days SR11057354663265 SR11057468273577 Awsm customer satisfaction
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Genevieve Francis
(@GenevieveFranc2) reported
@ACTFibernet Hi. No one has come to fix it. Connection is not restored yet
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Meghanjana Biswas
(@Meghanjana) reported
@ACTFibernet The internet is off for my whole building, and the important point is you have monopoly over the building that I am residing i.e. only you can provide service in my building and thus I can't switch to other network.
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sainath goud
(@gsainathgoud) reported
Hello @ACTFibernet, Now this is frustrating! Despite of calling and tweeting, the issue is not yet resolved. Its been a month now and still the connection hasn't been shifted within the same city. Never seen such a worst service.. @jagograhakjago