ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500048, 500058, 500055, 500003 and 500068.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Indra Reddy Madhuru
(@IndraReddy_9) reported
from
Annāram, Telangana
@ACTFibernet @AsianAshraff When will this issue will be resolved
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@KanthyAlaric @ACTFibernet @ACTFibernetHYD Same delay with my ticket too: SR10164634369024. I think they have consistency in not resolving the issues. Pathetic response and leisure approach in attending our issues
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
Dear @ACTFibernet There is no response from your customer car since a day on my ticket raised SR10164634369024. Do you have any SLA in resolving critical requests? Or it just marketing strategy to publish 2hrs resolution time?
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Mahesh Parihar
(@MaheshP47918766) reported
from
Hyderabad, Telangana
@ACTFibernet hello sir I am Mahesh parihar. Sir your company solve coustomer problem?. Why because from 13 days i complaint to coustomer care , they are saying we will solve your problem but still my problem is not solve .
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Madhu Karnati
(@UrLecturerMadhu) reported
from
Annāram, Telangana
Dear @ACTFibernet how many times in a week disturbence in network failure, again it takes to rectify 24hr ticket no. Your ticket SR10164461484874 is tentatively expected to be resolved by 28-Mar between 19:30 to 21:00. Team ACT
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RajKambampally
(@Rkambampally) reported
from
Rājendranagar, Telangana
@ACTFibernet Customer care is saying 4 days to resolve, this is pathetic service. Can you be serious and resolve the issue quickly today @ACTFibernet
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernetHYD Hi Actfibernet Just to inform in old city your network connectivity is very low after paying for 150Mbps still I m getting 90mbps. I have raised so many complaints but no use. No proper resolution this day that day only commitment but no resolution
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Sandeep Kumar
(@_tinku18) reported
from
Rājendranagar, Telangana
@ACTFibernet My account has been created and payment was also received but noone has contacted me for the installation process. Is this the way just to collect money from the customers and once payment is received, noone give a damn
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Hiba Amjed
(@HibaAmjed1) reported
from
Hyderabad, Telangana
@ACTFibernet what the hell is going with my internet. It's been over 15 hours with no internet. I got office. It's office timings u idiot.when are you restoring the net????#uselessnetwork
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Indra Reddy Madhuru
(@IndraReddy_9) reported
from
Annāram, Telangana
@ACTFibernet @AsianAshraff Very pathetic service
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Indra Reddy Madhuru
(@IndraReddy_9) reported
from
Annāram, Telangana
@ACTFibernet Your ACT Fibernet Ticket no: SR10164431621604 has been registered. Very pathetic service .. no power backup ..complaint closed with out resolving
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Jayanth Rinkoo
(@RinkooJayanth) reported
from
Hyderabad, Telangana
Account number 101363421143 My wifi not working in near Apollo hospital lane secunderabad please fix it asap @ACTFibernet @ACTFibernetHYD
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
It's very disappoint to inform you that I m moving airtel board band connection on next month bill cycle. I rating actfibernet zero on service parts.
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Khakashan Begum
(@KhakashanBegum) reported
from
Hyderabad, Telangana
@ACTFibernet When I can expect the resolution or can I moved to another board band
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Nilesh Dharmadhikari
(@dharmadhikarin) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathetic Service in Hyderabad
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet I need immediate solution, it's clearly a man made mistake (may be intentional).. how one can do this. I need the reason for cutting my internet cable.
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet ETR crossed, no solution provided. It's been 24 hours.
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Jayanth Rinkoo
(@RinkooJayanth) reported
from
Hyderabad, Telangana
@ACTFibernet please solve the connection issue of ticket no. SR10164493584814 of Hyderabad asap #ACTFiberNet #ACT
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Jaipalreddy
(@NomulaJaipal) reported
from
Annāram, Telangana
@ACTFibernet Thank you for the swift action, issue resolved. Still a mystery who why cut the cable.. no one able to answer this.
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Achyut Menon "AK"
(@achyutmenon) reported
from
Hyderabad, Telangana
@ACTFibernet May I have someone call me at my number? When I try customer service, the system doesn't recognise my subscriber number - and so unable to book a ticket. It's surprising that I receive messages relating to billing every month 😎
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ItsmeMani
(@kmkumar0204) reported
@ACTFibernet :prestigious broadband company in India struggling to resolve a simple internet issue due to unprofessional staff working and bad company policies. Act is down since 2 days and no response from company. Simply passing their time.
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Leonard Roshan Alex
(@leoalex1994) reported
@ACTFibernet Do you provide pathetic service and disrespect your customers on purpose? This is intolerable. This person Kali Das, a field operative, do you even provide some sort of training on how to talk to customers? Do you teach sarcasm to them? @Balamalladi13 @HathwayBrdband
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sherin paul
(@paul_sherin) reported
@DoT_India please help me. I have been fighting with @ACTFibernet for 6 days now to restore my wifi which goes off in each rain. They don't answer my complaints, send no assistance. I have paid for an annual package and have already faced an outtage for 6 days.
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Jeevan
(@Jeevan48427731) reported
Hello @ACTFibernet how do I contact to customer agent?
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Tapaswini
(@TapaswiniSona) reported
@ACTFibernet I have created a new ticket today SR10264628485734. Take it on priority and resolve my issue. We are doing office work from home and these people are literally harassing us. Had to create multiple tickets and they are closing with out resolution
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Tapaswini
(@TapaswiniSona) reported
@ACTFibernet ticket nos: SR10264566442784 , SR10264484591434 why these tickets were closed with out resolving issue ? I need clarification. If you can’t give service then let us know. That ACT guy is playing with us without resolving issue.#cheaters#act
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keekee
(@keekee66341475) reported
@ACTFibernet @SandyMohanG @ACTFibernet no resolution for more than 20 hours now, you guys are highly not working I didn’t even receive any call till now, ETA been changed to today 9pm , I hope you guys know how important is this to working people, I see you guys are very lethargic
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Savar Suri
(@SavarSuri) reported
@ACTFibernet There has been no callback or resolution. The time to resolve it keeps on increasing every few hours. Please check screenshot in DM.
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Tapaswini
(@TapaswiniSona) reported
@ACTFibernet why you people are not taking customers complaint seriously? Playing with us . I will disconnect it if issue is not getting resolved . But I will make sure no one will take new connections from you
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Ashish Khariwal
(@AKhariwal) reported
@ACTFibernet I referred my cousin for the first time n when I track status for referral now shows repeat customer. When I cross checked he said someone from ACT called n said him tht they ll process appln from here only and No need to Fill in App. Wow. Referral amt saved. Cheap!