ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Lalit Majarkhede
(@Lalitmajarkhed3) reported
from
Rājendranagar, Telangana
@ACTFibernet why actfibernet take payment before verified network connection available or not . I paid 3k for new connection today technician come for connection he said this area no network box available so wait 7 to 8 day .. Whats joke .
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D.Lakshman
(@davuluril) reported
from
Hyderabad, Telangana
@ACTFibernet #waiting just spoke to customer care - Sai Kiran - he mentioned he was connecting me to someone and the line got disconnected. #fasttrack it need field technician IMRAN’s number. #immediateresponse pls
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Sheikh Ibrahim
(@sheikhibrahims) reported
from
Hyderabad, Telangana
@ACTFibernetHYD It's been 4 days, since my issue didn't get resolved. you made my WFH trouble. I raised ticket for relocating of my connection. No response, no calls and only I can see you people accepting new connection immediately. #ACTFibernet
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet 84999 89677 He is wery bad person And tek a money and do instillation date 30/04/2021 Today my rotar delivered So i will mak a call and aske come and do complete instillation and active my WiFi instillation parso asking I will come in 5 minutes 2 hours already ovr
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narsa
(@narsav) reported
from
Hyderabad, Telangana
@ACTFibernet Give me an estimate time when this will be resolved.. anyways u lost a customer, i am moving to other provider next month
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Hi there I am unable to access internet from morning ,Upon calling customer service they said there is problem at main switch could please any one response try to fix it off ASAP I have client meeting at 7 pm today I am working from home
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Harshith
(@K__harsitth) reported
from
Annāram, Telangana
Trying really hard to get my reconnection. From past 48 hours,your executives have been promising me to get it done. Yet,no technician has showed up.@ACTFibernet please do not put my job at risk as i need to login for my work tomorrow,it’s a work from home.
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Purushotham Goud
(@Purusho50189904) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD @TRAI Dear Sir I am working from home my internet is not working 2 days how can we work is this the way your Act fibrenet is treating customers I calling from past 2 days but no use nor no contacted for the resolution who will be responsible
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Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155624065862 raised again.. Internet not working.. 1 day back same problem.. Again and again.. Resolve immediately.. Poor work... Poor customer service
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Praachi Nagpal
(@msdkohli75) reported
from
Hyderabad, Telangana
@ACTFibernet hi your connection seems to be really horrible and lost in Banjara Hills road no 12, hyderabad area. Please check and fix.
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kamal
(@Kamal_VOLLY11) reported
from
Hyderabad, Telangana
Not able to contact customer care and if try to msg or chat this will be the problem as above. Worst service and connectivity from @ACTFibernet @ACTFibernetHYD. You can check my complaints that howmany times I have registered a complaint on internet connection and slow speed.
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Suneel Kumar Appaji FCA & IP
(@creativeappaji) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD one guy called from 7893136434 and asked me what is my problem and told me he would come if he feels there is a problem.. Wonderful idiotic service from your company..earlier one was rude and this one is merciful.. 9989310302
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Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet worst customer service from act. Have been charged but not even a single call back since last 8 days. Inspite of multiple calls and requests all I recieved is assurance nd not even confirms. Plz refund amount as I don't want such pathetic service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinathan S
(@s_srinathan) reported
@ACTFibernet Chennai @ActfiberC very worst customer service. Past 6 months facing regular disconnectivity. Now past few weeks, every week facing issue. No proper resolution or no proper update of issue to us. Now new ticket ID is SR10363201542164. WORST CUSTOMER CARE.
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Vikram Shankar
(@gsvikram) reported
@ACTFibernet Ticket logged on 26-Sep for no internet connectivity and even today there is no resolution and no update. Pathetic customer care!!
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Sumit Agrawal
(@sumit_243) reported
@ACTFibernet I have transferred ~11k advance for 6 months through an agent named Mosamil on 4th Oct. He promised connection within 24 hours. It's been 48 hours. Noone contacted me and I have tried to contact customer care atleast 15 times. Could you please refund my amount?
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bhuvanesh
(@Iam_Buvan) reported
@ACTFibernet is down since morning. Still issue is not resloved. Can you check ASAP.
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Kishore
(@Kishore92730130) reported
@ACTFibernet not even nodal team is responding.. such a worse team from Act including nodal and all..even nodal is also behaving like a low grade employee... Pathetic service.. shame on ACT...
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Sri Anu nenu
(@iSriHyd) reported
@shanthchandra @TSConsumers @ACTFibernet issue still exists Can you give permanent solution?
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Rizwan Azad
(@rizwanazad09) reported
Now I’ve 2 options - Either I’ll not make any payment and discontinue the services or I’ll make the payment and still discontinue the services. I’ll revert to my old service provider @ACTFibernet now.
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Kishore
(@Kishore92730130) reported
@ACTFibernet pathetic service from act side and not even social media team is responsible..it's been more than 3 hours..may b u people r very busy and customer is nothing for u
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Mahesh J
(@MaheshJJJ123) reported
@ACTFibernet My Internet is not working since yesterday. Raised a complaint and got a message it will be resolved by 3 pm . It's 24 hours now and it's not fixed . Please restore asap. Account number: 101547063187 Location: Balapur, hyderabad.
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Laxmi Sriram
(@sriram4films) reported
It's been three months since i started using #JioFiber and I realised that @ACTFibernet is much better, the speed on #JioFiber is very uneven on regular basis and customer support @JioCare is clueless, will discontinue it