ACT Outage Report in Hyderabad, Hyderābād, Telangana
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500035 , 500061 , 500009 and 500006 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (24%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 4 hours ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 13 days ago |
|
Hyderabad
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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manmeet singh (@manmeet67105494) reported from Annāram, Telangana@TVRao95212094 @ACTFibernet Poor service as always ,fake promises to correct but they dont do, better switch then waiting for these people #pooreservice
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Raj Kumar (@rajkumar_dandla) reported from Hyderabad, Telangana@ACTFibernet I am unable to get connected to internet still yesterday night I already raised a complaint kindly take necessary action.
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Shararth Madishetty (@Shararth12) reported from Annāram, TelanganaPathetic service @ACTFibernet @ACTFibernetHYD @ActfiberC
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pradeep ch (@pradeepch180) reported from Hyderabad, TelanganaWorst experience with @ACTFibernetHYD team. There is no use with raising tickets SR10158125053945 . They are bothering about feedback without doing proper solution. As of now I have raised more than 5 tickets on specific issue and it not yet resolved. #dontuseACT @ACTFibernet
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Murali Neela (@murali_neela) reported from Hyderabad, Telangana@ACTFibernet no internet connection past 1hr. Please resolve the issue ASAP
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Laxman Behera (@Laxy1203) reported from Annāram, Telangana@ACTFibernet Can you please look into this Issue in Priority and Escalate
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pradeep ch (@pradeepch180) reported from Hyderabad, Telangana@ACTFibernet I spoken with your customer team but there is no useful @ACTFibernetHYD @ACTFibernet reach me : 9059403652
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Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD No:SR10157153421592, SR10157339676682 and now SR10157504267152.. will u mind getting it fixed on priority and provide permanent fix.. or make my internet free of cost...
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Santhosh Kumar (@Santh0sh7) reported from Annāram, Telangana@ACTFibernet @ACTFibernetHYD From yesterday night no internet and no resolution from you for the whole day. Ticket had been raised early morning from many customers from my area but itnis not rectified. What do you answer for LOP today. #WFH
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Shararth Madishetty (@Shararth12) reported from Annāram, TelanganaOn call with @ACTFibernetHYD They are simply disconnecting calls instead of resolving issue and the #supervisors are not ready to take the escalation and the #associates are trying to convince me to wait 1hr for the callback from supervisor from past 3hours. @ACTFibernet
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arun (@Bong_Soldier) reported from Rājendranagar, TelanganaThis @ACTFibernet has the most utterly unprofessional bunch of team members. When you raise them concern, without listening fully they simply disconnect the call. Happened twice with me today. Since yesterday my internet is not working. Utterly disgusting service.
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Anusha Reddy (@AnushaReddyT) reported from Rājendranagar, Telangana@ACTFibernet it has been more than 5 days that I registered a complaint with you guys, our wifi has been down for 5 days now! No agent showed up, this is so much inconvenience! Please refund the payment and cancel your internet services.
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K. Vinod Kumar (@KVinodK68200834) reported from Rājendranagar, Telangana@ACTFibernet my services is disrupted for last 20 hours and no response from team. Beam restoration service is worst among all fixed line services. In this age of wfh and online transactions beam service is not reliable.
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hyderabadi (@hyderabadi15) reported from Hyderabad, Telangana@ACTFibernet why complaint number SR10158490305082 not resolve from morning….
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Nareen Kumar (@bnareen) reported from Annāram, Telangana@ACTFibernet could you please let me know the current status of SR10157964087552 and when to expedite the service? #actfiber #actfibernet
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misrilals jewellers (@MisrilalsJewell) reported from Hyderabad, Telangana@ACTFibernet Sir the person who takes care of low speed is not working on the same
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Murali Neela (@murali_neela) reported from Hyderabad, Telangana@ACTFibernet any company has its own return policy. You cannot make me use the Tapo home cam forcefully. It is of no use for me and I would like to return it off #Balamalladi please help on this. @jagograhakjago please look at way of business is being done by ACT Fibernet.
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Shararth Madishetty (@Shararth12) reported from Annāram, Telangana@ActfiberC @ACTFibernet @ACTFibernetHYD pathetic service.
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Krishanu_Dutta (@Krishanu3) reported from Rājendranagar, Telangana@ACTFibernet 16 hours down. I AM NOT ABLE TO WORK.
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Bharanikanth S Tirumala (@BharanikanthST) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernetHYD pathetic service. First you send a useless router and then you don’t come to collect it back? This is literally extortion! I’ve called more than 15 times in the last 1 month! Every time I get a response “by eod we will have someone collect”.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavesh Malviya (@BhaveshMalviy7) reported@ACTFibernet There is a ticket already created for the same, but i never recieved any response on that - CaseId-20250615346378
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K. S. Alok Ranjan (@ksalokranjan) reported@ACTFibernet No one contacted. Your customer service number is going on long hold before disconnecting. Please note that you need to refund me the amount from 21-Sep-25.
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Mana❤️Manikonda 🇮🇳 (@ManaManikonda) reported@ACTFibernet We know the situation. But, you cannot keep customer in uncertainty for a long period of time. You must have an idea when you can restore, Same should be communicated to customers.
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Yash (@iYashwanthh) reported@ACTFibernet so eager to disconnect services on delay of payment but so unconcerned and not bothered about the transparency towards customers on when you plan to restore the internet. Would you compensate for the customer's loss taken on by this?
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Vicky (@vicky_m_ofcl) reported@ACTFibernet Thank you for your response. However, I’ve decided to discontinue my ACT connection at the end of this month. This decision comes after experiencing repeated issues, delayed resolutions, and the most disappointing customer service I’ve ever encountered.
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durga shankar pandey (@PandeyShankar_6) reported3 days now and @ACTFibernetHYD @ACTFibernet still hasn’t resolved my issue. No customer care number, just forcing us to use that useless app. “Connect with Engineer” = pick & cut the call. No refund, no service, only taking money. What kind of nonsense is this? #ACTFibernet
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Junaid Ahmed (@junaid_csk_7) reported@ACTFibernet pathetic service, my internet isn't working since 3 days and there's no proper response or assistance from you guys, what's going on ?
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Seshu Tholeti (@SeshuTholeti) reported@ACTFibernet Issue has been resolved, please compensate the 10 odd days of Internet not coming.
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prashanth gondhle (@prashanth__king) reported@ACTFibernet @jagograhakjago @TRAI u guys are d most shameless people i ever saw in my life. What the hell is your technical team is doing for last 8 days. Heating their *** and straching their *****. If u guys cant provided service den refund my 3 months amount & dont even dare 2 reply with fckng canned response
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அருமைப்பிரகாசம் (@arumaiprakasam_) reported@ACTFibernet in Chennai is a disaster. I raised a ticket to shift my connection. Previous tenant already used ACT, so it should’ve been simple. A lady calls, says an extension box is “optional.” Next thing I know, ticket is auto-closed as feasibility issue. No follow-up, nothing.