ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500048, 500001, 500034, 500062, 500035, 500058 and 500055.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet Thoroughly disappointed and let down by your abysmal internet and customer services. Four days of no service & still counting.
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution yet
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Chaitanya (KC)
(@chaitanyavk) reported
from
Annāram, Telangana
@ACTFibernet : terrible service , terrible customer service go to hell
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मैत्रिश मंगल
(@matrishmangal) reported
from
Rājendranagar, Telangana
@ACTFibernet your service is horrible. Every week 2 times service is down. I don’t know how can you guys be so consistent in. Ad service.. Waiting for @reliancejio to start service in Botanical garden Kondapur area..
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Corinne Rodrigues 👩💻📖✍️✈️
(@CorinneBlogs) reported
from
Hyderabad, Telangana
@tpkumar1506 @ACTFibernet I know!! We have a BSNL connection at home. To be fair, so far I have had no problem with ACT in the last year.
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Santhosh Kumar Gatla
(@skgatla) reported
from
Hyderabad, Telangana
Dear @ACTFibernet is there any technical support at ACT Fibernet, on Thursday I made a complaint regarding internet issue SR1017699949147, AC NO 101013664954, how many days to you want to resolve the issue, really I feel mercy on you people.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry. outage for alomost 10 days.
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Om Prakash
(@Miracle_om) reported
from
Nānakrāmguda, Telangana
@ACTFibernet I made Payment. No installation yet. Commitment was by 10:30 AM to be done. Cancelled my urgent meeting waiting for installation. No one is here till now. No apology necessary. Pls improve customer experience.
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Dear ACT Team, with reference to my complain (Ticket Ref# SR1017857379066), I would like to very humbly put across, ACT is THE MOST Shameless and Pathetic Service Provider I've ever come across all my life.
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Farida Ahmed
(@FaridaA) reported
from
Hyderabad, Telangana
@ACTFibernet No follow up post this. Customer service actually hung up on my call. Day 7 of no internet. #shameonyou
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet Password reset to be done. Pls help immediately
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet Very Sad, into the fourth day, and the problem still unresolved. As a customer I think I have the right to know what the problem is, and its progress status. A courtesy call with an explanation could have done wonders. That's too much to expect I guess.
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Mayank Bedi
(@Mayank_Bedi24) reported
from
Rājendranagar, Telangana
@ACTFibernet No resolution. No call yet
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Mandeep Walia
(@WaliaMandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet How many ticket your team need to resolve the issue. Below are the tickets raised from same apartment about the issue I was talking about : SR1018036468082 SR1018025854392 SR1018025868774 SR1018020447672
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Abhishek Mandal
(@Mandal33Mandal) reported
from
Rājendranagar, Telangana
@Andrew007Uk @ACTFibernet Every month his happens with me too. Please improve the service and response time.
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abhijeet
(@friend_abhijeet) reported
from
Rājendranagar, Telangana
@ACTFibernet Shame. It's been nearly one month we asked for proper wiring on our society terrace and all ACT could do is pretend acting on issue. Apt to name ACT. No progress except site visit, no plan, no update, nothing.
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sandeep kumar tekriw
(@Tekriwalsandeep) reported
from
Rājendranagar, Telangana
@ACTFibernet now I am done with your helm services and will file a compalin on central grevience portal s how you company making fraud and closed compalin tickets three times without resolving issue.its harassment and business loss
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Noor Alam
(@IamN0or) reported
from
Hyderabad, Telangana
@ACTFibernet If you as a corporate have an iota of shame, start caring for the customers before some competitor takes it away from you. And finally, it's 48hrs, and my problem is yet to be attended and resolved. Fix it.
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Ram
(@vemula_ram) reported
from
Hyderabad, Telangana
@ACTFibernet Sorry outage for 10 days
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Andrew Fleming
(@Andrew007Uk) reported
from
Hyderabad, Telangana
@manchusri @ACTFibernet Including their on line monitoring. So many unhappy folk but glad there is one happy customer - hope that can spread soon. 48 hour response is seemingly a fairytale - out nearly all week for me and still out.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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prasanta kumar panda
(@pprasanta181) reported
@ACTFibernet Still issue is not reslove
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Robin Rajan
(@robin__rajan) reported
@ACTFibernet Closed previous ticket without resolution. So here's the new one SR10157794246482
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Srinivas
(@Sriniva60239612) reported
@ACTFibernet Facing frequently Connectivity issues since two weeks so Resolve the issue ASAP as we are working from home so Internet is Very much Needed.
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begin2ml
(@begin2ml) reported
@ACTFibernet Hey!! I have been using Act-103191632543 for more than a year now.. Now I am shifting from Chennai to Coimbatore. When enquiring about shifting request, I got to know from customer care that again I have to take a new connection instead of shifting request. Pls check
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sujeeth verma
(@vermasujeeth) reported
I am facing issue with internet couple of times raised ticket with act fiber service . No response from Service Team awful service. Can you please looking to the issue. sudden drop in internet speed inconsistent Ticket ID : SR10157783876827 @ACTFibernet @ACTFibernetHYD
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maddymadhuu
(@maddymadhuu) reported
@ACTFibernet dear ACT please stop doing this.. such a worst experience I have had because of ur internet service.. u know this is lockdown and all gonna work from home in this tough situation u couldn’t able to address our issue on time Today I lost my internet connectivity
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Guruprasad
(@guruprasad81) reported
@ACTFibernet This might go on for years as you do not have a resolution date mentioned anywhere in your tweet. There might not be any response to this tweet is what I think..
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Ravi
(@gadepallirk) reported
@ACTFibernet can someone please explain why does it take more than 12 hours to address the issue. 1) No contact numbers 2) No service 3) No status updates Very very disappointed service.
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Rahul
(@Rahul83030755) reported
@ACTFibernet It's more then 36 hours ur internet services are not working, what kind of service u r providing @ACTFibernet Everytime i call ur customer care deparrment they ask me for 2 hours, If this continues i m afraid I'll have to tag MCIT & TRAI in my next tweet
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viswanathan
(@viswanathan311) reported
@ACTFibernet One week bank only I got line act fibre internet last 3 days facing problems not working line I raised complaint My ticket no SR10357706698201 Two of then called 2 days said solved the issue with in 3 hours after that they did not attend my call I m keep on calling