ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500009, 500068, 500003, 500034, 500056, 500001, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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deepesh jain
(@deepesh81794347) reported
from
Hyderabad, Telangana
@ACTFibernet User ID: 101439406740 .Internet hasn't been working from past 2 days. Wasting our time towards toll free number given by @ACTFibernet .Resolve ASAP. Irresponsible approach towards the problem from @ACTFibernet.Already issue has been raised through the act fiber app
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anudeep kalimireddy
(@anudeepkalimire) reported
from
Hyderabad, Telangana
Now both my payments are stuck with two internet providers @reliancejio and @ACTFibernet. Thanks to this piece of **** jio technician. +916281849808 - Vicky or Vinay. I want this scumbag piece of **** to be scrutinized no matter what.
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's a work of only 5-10 mins. For this small work u guys are taking more then 8 days. If this issue won't get solve today. I vll remove all connections from that box and vll remove and throw that installation box in to garbage.
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navfinallyme
(@Navkanth1) reported
from
Annāram, Telangana
@ACTFibernet Internet is down not sure about other areas in #Hyderabad ...
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet Yes,the problem is resolved after approx 48hours of the breakdown.I am fortunate that I was not fired for Monday morning!I wonder,how come a reputed brand like ACT actually took 48hours to resolve an Internet issue?Is it because my area is little remote than Hyd(i.e.,Shamshabad)?
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet please check my below SR for plan and payment related issue. Ref No SR10163213036034. Help on this
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet What happened, still no one turned up. Disgusting... Even I have mailed to your CEO Bala malladi and sunder raj. No response. I never seen such type irresponsible persons in CEO position..
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet More than 36 hours now, yet the problem is not resolved. I am a working from home professional and today is Monday. How would guys like me will work?
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Kalyan
(@Kalyan25363287) reported
from
Annāram, Telangana
@ACTFibernet worst service in hyderabad no proper technical team at the same no proper call center team.
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Pritam Dey
(@pritamdey09) reported
from
Rājendranagar, Telangana
@ACTFibernet Team,there is no Internet connection in my area since last 24 hours now.Already raised a complaint,but it yet not resolved.Technician phone number is switched off & customer care person always telling it will be resolved.User ID :101517864452, Ticket:SR10163107926722
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet They never resolve your issue. It's just temporary. Installation person and services people are rude/use inappropriate language for customers. Never allow them when you're alone at home. They are not trustworthy reliable people.
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Wtf?. Till today your technician didn't came to solve my issue. How can u tell it's resolved. First check. My issue is to setup installation box from front side of wall to backside. Pathetic service u guys have very poor service. I vll disconnect after my plan vll get finish.
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Syed Hussaini
(@SyedHus89904623) reported
from
Hyderabad, Telangana
@ACTFibernet Still problem not solved
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Till now issue didn't got resolved what u guys are doing. Stop doing this type of shut things with customers.wrost internet service in india is yours #actindia @ACTFibernet @ACTFibernetHYD
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Samik Paul
(@SamikPaul) reported
from
Rājendranagar, Telangana
Really sick and tired of Act Fiber frequent disconnect problem in our area and one of the worst service quality. It takes 1-2 days time to solve one small issue. Worst service, waiting for Jio Fiber in our area @ACTFibernet @reliancejio @JioCare #JioFiber
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again my network problem, what is this pathetic service. You are doing billing atleast 2-3days withy giving service to me. I really fed-up with your service from past 10months.... request to do permanent solution for my issue. SR10163225363694
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Uma Shankar Sahani
(@UmaShan93412372) reported
from
Hyderabad, Telangana
No internet since 3 day paid in advance very poor service no call neither follow up done by @ACTFibernet
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evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still it did not resolution and response from concern team Without letting me know just closed ticket number They did not given any resolution for it As of now none of technicians called me updated about issue ,I don't is they are working or just ignored it
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet It's been a while now. I didn't got any call from your team.Waiting for your poor response. The worst internet service in India #fraudact #banact #wrostinternet @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sarath Avadhanula
(@srth09) reported
@ACTFibernet #Horrible #customerservice and #CustomerExperience. Since I shifted to the outskirts, there are frequent disconnections and resolution time is very high which impacts my productivity! I'm paying the same money as the ones in the city. Then why the bias??
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sreenivasanrangarao
(@sreeniintvitter) reported
@ACTFibernet you are one of the worst service provider as far i know. Repeated internet issues, no quick response from your support team, never your customer call# gets through🤦will I get atleast a response here for my ticket# SR10266652918334 (2nd ticket within a week).
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John Jebaraj
(@johnjjebaraj) reported
@discountsdeck @ACTFibernet Bro connection came back ah? For me ACT internet down for two days
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manickam .P
(@manicka09304390) reported
@ACTFibernet Hello ACT TEAM I AM GOING TO REINSTALL ACT FIBER NETWORK DUE TO BAD CONNECTIVITY. IM FACING THIS ISSUE EVERY MONTH BYE BYE ACT
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prashanth jsb
(@prashanth_jsb) reported
Please do not use @ACTFibernet. They neither provide service nor provide refund for the paid amount.
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spicy butterball
(@difcultzwoman) reported
@ACTFibernet My connection has been discontinued. I am requesting for changing phn no for existing connection, so, I'll make requisite payment..why is it so difficult? Your operators are neither telling me the plan, nor changing no., simply given customer care no. What is this service?
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Madam Madam
(@MadamMa05492034) reported
Complaint raised morning 21st dec 2022 @ACTFibernet Support says 5 to 6hrs issues will be solved. Do u know the value of time. Without internet no one can work from commercial sector. Do u know saying 5 to 6hrs , how much it effect for business sector. Waiting till now.😬
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Srini
(@Srini68792441) reported
In villages after cyclone the issue is fixed and internet started working but in city they complain issue is due to cyclone which is not acceptable. Even after complaining in twitter did not receive any call from ACT and its ******* service @ACTFibernet
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CA Sai Balaji
(@Saibalaji98) reported
@ACTFibernet Why is ur service sooo Bad now a days... I have raised a Internet down ticket on 10th Dec... It's been almost 12 days but still not resolved... For the past one week I have been calling ur customer care everyday but no resolution
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Kaushik Chopra
(@ChopraKaushik) reported
Never had such a bad experience with any other Internet Service Provider except @ACTFibernet. It’s been 4 days since I raised the complaint as my Internet is not working. Yet they are resolving it. My complaint no.: SR10366621825454😤