ACT Outage Report in Hyderabad, Hyderābād, Telangana
Why is my ACT service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500056 , 500062 , 500055 , 500035 , 500061 , 500009 and 500006 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Hyderabad, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 2 days ago |
|
Hyderabad
|
Internet | 4 days ago |
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Hyderabad
|
Internet | 4 days ago |
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Hyderabad
|
Internet | 5 days ago |
|
Hyderabad
|
Internet | 7 days ago |
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Hyderabad
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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chandan singh (@superb_singh) reported from Izzatnagar, Telangana@ACTFibernet can i know the status and timeline or have you left us without any service..i am not able to use internet
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD my request closed with out resolution, this is crucial time I need net wifi working, can it be looked
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vasanth kumar (@vasanthkumar75) reported from Rājendranagar, Telangana@ACTFibernet hi from last some months I'm facing problem with act internet every often the net go off and I call call center no response properly I call several times the call contact with them and they ask for 24 hours. The technical person came he will do some change in the
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Shoaib (@ShoaibMurtuza) reported from Rājendranagar, TelanganaI'm going to take @ACTFibernet in center for good governance. You people will be the reason for me not staying home and I'll file a complaint against your company
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Dattatreya patil (@ganeshdatta143) reported from Hyderabad, TelanganaDear @ACTFibernet its been 8 days now , we have paid for new connection . But till now no response .Operator has been declining. I know we all are being stucked in lockdown . But you employe must have told us before .Now, he is not answering phone. Plz request you to help.
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Veda Phani Swaroop H (@vedaphani) reported from Rājendranagar, Telangana@ACTFibernet can we get flex bytes free for next 3 months the same way you gave during cricket World Cup. Now is the time you need to support wfh.
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana@ACTFibernet guys please dont go with act fiber net. It is very very bad response from them its been a two weeks that i have raised for new connection every thing is done from my end but the thing is they have did not installed the internet till now and not even call back. Waste
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Thatavarthi Raja (@rajathatavarthi) reported from Annāram, Telangana@ACTFibernet internet outage since yesterday. Service request raised but the status is closed without resolution. Had to reopen the issue. During this crisis time, connectivity is critical to meet our business deliverables. Please resolve on high priority#SR10137596326502
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD speed went below. 1mb, pls help #WFH
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Raj (@Raj2Yu) reported from Hyderabad, Telangana@ACTFibernet @ACTFibernetHYD ACT Fibernet Ticket no:SR10137868329942 has been registered . pls can some one help
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana@ACTFibernet Got the connection but really not happy with tech guy with whom i have spoken was very rude and its been like not at all intrested in giving connection where in have 8 port box in my buidling he was denying that box was available have shared pic of whatsapp then he agreed for it.
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Bharatchandra (@Bharat5122018) reported from Rājendranagar, Telangana@ACTFibernet I have applied new connection request... But till now I didn't received any response from you guys for service request 101374955942 .... Request you to provide connection at earliest
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Thor (@Thor_hyderabad) reported from Hyderabad, Telangana@ACTFibernet “Dear customer, on account of the current lock down and other restrictions in place we regret that it is taking more than expected time to activate your connection. Your account activation is tentatively scheduled on 31/03/2020 - ACT” This mesg i received on sunday
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Krishna Vyas (@imkvyas) reported from Annāram, Telangana@ACTFibernet I was following with one of your agent prabhu prabhakar-I'd 15437 regarding the internet setup and have made a transaction for your data services on friday, he promised me that he will be setting it up by monday but now isn't responding. Help me!
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Raj Kumar (@Raj_Dandla) reported from Hyderabad, Telangana@ACTFibernet my net is working very slow and the connecting is too weak
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Mohd Irfan Ali (@Irfaan_8k) reported from Hyderabad, Telangana@ACTFibernet shared pic of the same via whatsapp then he accepted to give connection waited for almost 8 days today when have made a call to him he was very rude and asking to wait whenever required will provide connection was reply we got from him very much dissatisfied with act fiber during
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Shoaib (@ShoaibMurtuza) reported from Rājendranagar, Telangana@ACTFibernet @yajulsrivastav They just cheat in the name of speed. You'll have this correct for a week now and when you check the speed it'll drop again. I faced same issue and my speed would even drop to 1-3 Mbps. They're not even give response. I had my connection and due to their fault they disconnected.
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Manish Bajaj (@bajajmanish007) reported from Rājendranagar, Telangana@ACTFibernet please get internet installed at the earliest... I am in dire need of your service... My home has no connection with the outside world... The installation person visited the site today but did not respond after seeing the house.. Kindly help me actno# 101374610948
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vasanth kumar (@vasanthkumar75) reported from Rājendranagar, Telangana@ACTFibernet switch box after he do's it will work for 5 to 10 day's and it will get same problem it's says that the login area is not registered please contact with call center can you please look and help me on the same I have raised the several request on the Sam issues.
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Rizwan Ahmed (@RizwanA759000) reported from Hyderabad, Telangana@ACTFibernet I'm unable to reach on CC numbers 9121212121 & 7288999999 I need the resolution on plan upgrade asap Please help Reg number 8143494764
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bibin (@bibinmanu28) reported@ACTFibernet why the Internet is not working only in morning hours when it’s really important for the people when they are WFH and getting restored in the evening, today 2nd day am facing this issue. Please do something.
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Balendu (@IBalenduS) reportedHello @ACTFibernet Need help with the Internet bill. Could you please help me out?
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R Vijaya Kumar (@vijayakumar9279) reported@ACTFibernet Mr.Bala Malladi, CEO, your administration is very bad and to be FRANK it is nothing less than SHAMEFUL.Complaints addressed to you in your personal name are not replied.I wish to COMPLAIN against you.Provide me the relevant authority's address. Reimburse power bills.
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Shashank Bafna (@Shashankbafna) reported@ACTFibernet Again the same issue?
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Yadav Lav (@imlav_02) reported@ACTFibernet Still issue not resolved after many followups. You guys impose penalty of rs 100 in 1 day delay in payment nd able to refund amount from last 1 month. Unbelievable. I have only one left to go consumer forum
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Srikanta Mahapatra (@_srikanta) reported@ACTFibernet Saw your ad of being consistent. You are 100% correct in this. I have your connection for last 4 months and you have been consistently down for an entire day in the first week of each month.
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anwer (@11423118_M85) reported@ACTFibernet I think I have to send email to Bala.m as I said in above tweets. Lets see IF at least CEO team will respond. Thank you for not resolving my issue.
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viswanadh kurmala (@viswanadhkurma1) reported@ACTFibernetHYD @ACTFibernet Kindly cancel my subscription and refund amount to my bank account. Before doing that we need to know how much we are getting to my bank account and we are not at all interested in refund the money in Act fiber wallet. Please call @ 9553664363.
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DILIP KUMAR (@dk358032) reported@ACTFibernet I have plan of 150 mbps but i am receiving 30 to 50 mbps speed and when call to customer support nobody give response very worst service i suggestion
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Vaibhav Malhotra (@Vaibhav24281642) reported@ACTFibernet From last 15 days we are listening same pitch @ACTFibernet you people don’t even respond to emails really a bad culture in terms of customer @saurabhmukerji kindly intervene and provide some resolution