1. Home
  2. Companies
  3. ACT
  4. Hyderabad
ACT

ACT outages and service status in Hyderabad, Telangana

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 17, 1:24 AM GMT+5:30.
  • 63% Internet (63%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 2% TV (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500003 , 500035 , 500061 , 500055 , 500048 , 500009 and 500002 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Total Blackout 18 hours ago
Hyderabad Internet 1 day ago
Hyderabad Internet 1 day ago
Hyderabad Internet 2 days ago
Hyderabad Wi-fi 3 days ago
Hyderabad Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • ms_sid9
    Muhammed siddiq (@ms_sid9) reported from Hyderabad, Telangana

    @ACTFibernet 👎👎👎 UR SERVICE WAS WORST

  • sivaraj283
    siva raj (@sivaraj283) reported from Rājendranagar, Telangana

    @ACTFibernet Issue has been resolved within an hour. Thanks act. Hope you continue to out same efforts !

  • AsawaAnoop
    Anoop Asawa (@AsawaAnoop) reported from Hyderabad, Telangana

    @ACTFibernet No Response yet and the Internet is still not working. Pathetic service.

  • akbar08755
    Mohd akbar (@akbar08755) reported from Hyderabad, Telangana

    @ACTFibernet Wooo that's a great reply from you.. iam not waiting to listen this type of message..... If there is technically problem they resolve the issue 3 to 4 hours .. may not to take 1 to 2 days .... My boss not paying salary on 26th August 2022. because of my internet issue..

  • RYelavarthy
    Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana

    @ACTFibernet I lost hopes this will be rectified without causing any damage to@my profession. Imagine 2 days of outage for a work from home professional. Not just me but my wife’s job is also affected! Please disconnect. I’m sure there are other ISPs who can resolve issues like this faster

  • TejaParekar
    Teja Parekar (@TejaParekar) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD My account number is 101576028335 iam complaining from 7th of this month about bill issue. Nobody of your team is helping and I want to join emergency meeting Kindly activate my account. And send me correct bill after power discount.

  • VineshMadala
    Madala Vinesh (@VineshMadala) reported from Annāram, Telangana

    @ACTFibernet Every month there is problem please ivl pat this month bill and ivl remove the net it's very irrating

  • Nayeemish
    Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

  • TejasTripathi20
    Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable

  • EktaVVerma
    Ekta Viiveck Verma (She/Her/Hers) (@EktaVVerma) reported from Rājendranagar, Telangana

    @ACTFibernet please train your customer care executives. Just had the most frustrating call with an executive who couldn’t understand my question. Please connect me to someone senior who has good communication skills

  • PratigyaSuri
    Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana

    @ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet When the problem can be solved?

  • SunilJella
    Sunil Jella (@SunilJella) reported from Annāram, Telangana

    My Act Fiber net is down from 3 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ACTFibernetHYD @ActfiberC #Actfiber

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet internet is not working again! What the hell is happening? @ACTFibernet worst customer service #pathetic #CustomerService

  • AbraarKhanHyd
    Abraar Khan (@AbraarKhanHyd) reported from Hyderabad, Telangana

    I changed my home and accordingly changed my net connection to new location, got connected in noon yet unable to access Internet, raised complaint but of no use. @ACTFibernetHYD @ACTFibernet giving regular trouble, atleast once a week it won't work atleast for few hours.😑😭🤢

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complaint on application.

  • sridaliya
    sridaliya (@sridaliya) reported from Hyderabad, Telangana

    @ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue

  • Anvesh78484679
    Anvesh kaka (@Anvesh78484679) reported from Rājendranagar, Telangana

    @ACTFibernet R u solving my problem r not...

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    Absolutely pathetic service by @ACTFibernet. You guys have problems in providing proper internet.Scam it is. I would never recommend anyone to use or take your services. @ACTFibernetHYD @ACTFibernet #worstinternet #worstcustomerservices #pathetic

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vignessshhhh
    Vignesh (@vignessshhhh) reported

    @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.

  • pinnintyvasu
    pinnintyvasu (@pinnintyvasu) reported

    @ACTFibernetHYD @ACTFibernet My Account still reflecting the same Rs. 800 overdue? You teams are just busy closing the tickets but not solving the issues? Can anyone take responsibility and close it completely? Or I will close the issue by closing the account i think then we would completely close the issue

  • Kishore2508
    Kishore (@Kishore2508) reported

    Your technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)

  • yudish_dsy
    nobody (@yudish_dsy) reported

    @ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584

  • chiragtiwari
    Chirag Tiwari (@chiragtiwari) reported

    @PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.

  • akash_437
    akash gajbhiye (@akash_437) reported

    @airtelindia Broadband is nagpur Laxmi nagar area is down from 2 days, getting same reply from customer care every day "we are sorry for the inconvenience" i already opted for @ACTFibernet on my HYD address, because of bad service, do I need to change service in nagpur also ?

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

  • shivamhwp
    shivam (@shivamhwp) reported

    @ACTFibernet i did dm. can you please fix it asap.

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

  • nikhil91099
    Nikhil Kumar (@nikhil91099) reported

    @ACTFibernet My Wi-Fi is working now. Please let me know what compensation, waiver, or validity extension ACT is providing for the more than 4 days of service disruption