ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500009, 500068, 500003, 500034, 500056, 500001, 500058 and 500004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Abhiishekk abhii
(@kondruabhishek1) reported
from
Hyderabad, Telangana
Worst experience from @ACTFibernet no resolution from customer support and act fiber app doesn't have any info regarding payments regarding home security cam . No proper service
-
Manish Manna
(@manishmanna) reported
from
Rājendranagar, Telangana
@ACTFibernet I'm relocating to another city and wish to terminate my connection. How to do it? No such option on the app.
-
Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
On call with @ACTFibernetHYD They are simply disconnecting calls instead of resolving issue and the #supervisors are not ready to take the escalation and the #associates are trying to convince me to wait 1hr for the callback from supervisor from past 3hours. @ACTFibernet
-
Bharanikanth S Tirumala
(@BharanikanthST) reported
from
Rājendranagar, Telangana
@ACTFibernet dooms day is not far for you guys! Pathetic is the understatement for the service you guys provided. Router not collected yet. Shifting not initiated yet after 3 days of waiting. I don’t have words to explain the kind of poor service you provide.
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD why my issues has not been solved yet? What about your agent commitment from billing team name - Sandeep? What is he or your organization doing with false commitmentz? You need to shut your organization
-
suresh v s
(@vssuresh) reported
from
Rājendranagar, Telangana
@ACTFibernet You guys did nothing till now... Just incubating on my complaint....
-
K. Vinod Kumar
(@KVinodK68200834) reported
from
Rājendranagar, Telangana
@ACTFibernet beam is down again in my area. Hope less service vinod
-
misrilals jewellers
(@MisrilalsJewell) reported
from
Hyderabad, Telangana
@ACTFibernet Sir the person who takes care of low speed is not working on the same
-
Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
Pathetic service @ACTFibernet @ACTFibernetHYD @ActfiberC
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet one the worst fibre net in hyderabad. Been receiving sms for my payment last month and been offered 2 months free upgrade on current payment for June amount. Paid and July has started yet no upgrade using same old pack. Complaint#1
-
Bharanikanth S Tirumala
(@BharanikanthST) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD pathetic service. First you send a useless router and then you don’t come to collect it back? This is literally extortion! I’ve called more than 15 times in the last 1 month! Every time I get a response “by eod we will have someone collect”.
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD where is the call back? What about my issues? Where are your false commitments?
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet Time frame lapsed, getting close to touch 48hrs..my billing dispute,2 months free upgrade and zee5 subscription not yet canceled. Is this your customer service commitment?without being case solved complaint numbers being closed by ur @ACTFibernetHYD @ACTFibernet
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet also, I have a billing dispute. Every month I have been billed for every other number. Though I have fixed pack and fixed pack usage. Made a complaint I was promised call back in 24 hrs, time frame has crossed no call. Complain #SR10158917947458.
-
suresh v s
(@vssuresh) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet Dear ACT team..your service sucks.... disgusting...a/c no - 101573550875....
-
lokesh reddy
(@lokeshaudi) reported
from
Rājendranagar, Telangana
The internet is down in my street from yesterday 1pm (July 5th) raised a complaint still no one came to fix. Poor customer service @ACTFibernet . Do act quickly to fix problems. Called customer care today at 9:30am and no proper response.
-
hyderabadi
(@hyderabadi15) reported
from
Hyderabad, Telangana
@ACTFibernet why complaint number SR10158490305082 not resolve from morning….
-
Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.
-
Shararth Madishetty
(@Shararth12) reported
from
Annāram, Telangana
@ActfiberC @ACTFibernet @ACTFibernetHYD pathetic service.
-
K. Vinod Kumar
(@KVinodK68200834) reported
from
Rājendranagar, Telangana
@ACTFibernet my services is disrupted for last 20 hours and no response from team. Beam restoration service is worst among all fixed line services. In this age of wfh and online transactions beam service is not reliable.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
saivamsi
(@saivamsi122) reported
@ACTFibernet SR10162187012027. This request is pending from long time(Almost 2-3 months). Are you dispatching you men from Mars or some other universe to resolve this issue? Please let me know if it's gonna take a decade. I will move to another service provider.
-
Syed Mohammed Tauseef
(@tauseeflala1991) reported
@ACTFibernet Still no resolution. Are you going to pay for 1 day of lost service? How much time do you guys need to resolve an issue?
-
ABHISHEK BHANSALI
(@AbhiJodhpuri) reported
@ACTFibernet If you don't want to me to experience this then work on the complaint raised swiftly.. My registered mobile number is 9535351513. and city is Bangalore.. your offfices are closed and call center guys give scripted reply.. I guess you have robots to pick the call
-
Zeeshan Syed
(@sdzshn3) reported
@ACTFibernet SR10163218714964 This is around 10th time I'm complaining about same issue literally everytime. Everyday starting from 2pm to morning I'm not getting internet connection. I got fedup with your WORST service... Solve it permanently or refund my money.
-
Tanveer
(@sahni_tanveer1) reported
@ACTFibernet Still waiting for the refund, I’ve called many times at your customer service, but got no response
-
Shazza
(@Shantz66) reported
@ACTFibernet @KRISHNA83138665 Don't touch them with a barge pole. Useless Internet service.
-
Shazza
(@Shantz66) reported
@dkdeepakk94 @ACTFibernet @KRISHNA83138665 If you can get out and get a different service provider.
-
Sriharsh Bhyravajjula
(@darthbhyrava) reported
@ACTFibernet I have no internet connection and your app doesn't allow login (Incorrect Entry: 3 attempts left repeated over and over again). Not only are you crashing (again!) you're now not allowing customers to raise support tickets through the app. Excellent.
-
Dr N K S Aravind
(@kalyan_doc) reported
@ACTFibernet no executive or representative has contacted us yet. It’s been days since we raised request to transfer out connection. Work is not done but I get mailed saying my issue is resolved and I have to pay 400/- and worst is they are asking a feed back for incomplete work
-
Irfan Alam
(@IrfanAl94793356) reported
@ACTFibernet Dear sir, I called and told the matter but only they are saying ok it will be solved...however, no resolution of the problem so far...kindly see to it that the problem is solved immediately by today..thanks