ACT Outage Report in Hyderabad, Hyderābād, Telangana
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The latest reports from users having issues in Hyderabad come from postal codes 500001, 500055, 500048, 500034, 500062 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Shekar MS
(@msshekar2527) reported
from
Rājendranagar, Telangana
@ACTFibernet Issue not resolved yet
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Saurabh Agarwal
(@saushan91) reported
from
Hyderabad, Telangana
@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.
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KAPAALAM☠️💀
(@vayuputra_99) reported
from
Annāram, Telangana
@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help
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varun kovur
(@vkovur) reported
from
Hyderabad, Telangana
@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722
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Shiva
(@ssr99) reported
from
Hyderabad, Telangana
@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet Pathetic service !!!!! My internet is not working from 5 days. None of your customer service gives a damn about that !!!
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Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional
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Yadagiri Nagaraju
(@yadagirinagraj) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD If you don't respond I'm going to proceed by written complaint to consumer forum.
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Mahesh Sharma 🇮🇳
(@mahesharmusings) reported
from
Rājendranagar, Telangana
@ACTFibernet Sadly it worked only for 24 hours & became unserviceable again. New SR10130949239282. The technician was worried about closing SR than providing lasting resolution. Now I am without uninterrupted internet for the last 10 days. So much for big claims made by @ACTFibernetHYD
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Mahesh Sharma 🇮🇳
(@mahesharmusings) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.
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Chaitanya (KC)
(@chaitanyavk) reported
from
Rājendranagar, Telangana
@ACTFibernet : guys do u even have a basic sense of responsibility it has been 1 day since the Internet is down and there is no response
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
-
Ikram
(@ikrammohiuddin2) reported
from
Hyderabad, Telangana
@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
-
Ramprasad
(@ramprasadgidugu) reported
from
Rājendranagar, Telangana
@ACTFibernet No internet since yesterday. We are loosing our precious time and work. Costumer care number is not working. Ticket No. SR10130819877512.
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bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!
-
bhargav ram
(@bhargavemani) reported
from
Rājendranagar, Telangana
@ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check
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Satyajith
(@satyajithpinku) reported
from
Rājendranagar, Telangana
@ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar Lomas
(@LomasTushar) reported
@ACTFibernet you guys I think a fake company just know how to take money but don’t know how to do customer service. Money is your first priority not customer service. Ridiculous didn’t expect this from you guys
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Sushil Gangani
(@sushil_gangani) reported
@ACTFibernet But it is closed so how can u say that they are looking into this.. why can't u update on progress. Nobody called me since the time i have logged this complaint.. you want me to go to authorities to file complaint against act, i will do that
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Guru
(@gurukmlore) reported
@ACTFibernet Internet is down from yesterday morning. SR10263736209594 still not resolved. Called customer care 3 times, but not getting any answer and they disconnect the call. How to give the discontinue request what about the refund amount because opting for JioFiber now.
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Vaishnu
(@Vaishnu1) reported
@ACTFibernet Where is ur customer team supposed to contact me? All lies. Whoever see this message Dont buy ACT. 0 response since past 5 days.
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Deependra Saini
(@DeependraSain12) reported
@ACTFibernet Still not resolution. The guy just calls me to confirm if i handed over the router which i did on 22 November. Guy keep coming up with weird things like give me the phone number of the person who took the router. Please have a look into it.
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Nishant Gambhir
(@madnish30) reported
@ACTFibernet Need help changing my plan, not able to do so on the app.
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Sushil Gangani
(@sushil_gangani) reported
@ACTFibernet SR11863454565133 is closed without informing me resolution. What is the status of refund??
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Ramya Rajagopal
(@RamyaRajagopal) reported
@ACTFibernet @ACTFibernet it’s been 5 hours since internet went down, will I be reimbursed for the hours lost?
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Prakash Dhamecha
(@prakashdhamecha) reported
@ACTFibernet fed up with your complaint redressal system the are not able to resolve extra charge complaint and deactivated my account due to non payment of wrongly charged bill shame on you
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Rhythem Sharma
(@rhythem_sharma) reported
Don't give false commitments to customer by saying plan will give 150Mbps speed while it is giving 15Mbps.Your app is showing that my plan is still running demo 60mbps while I have paid for ACTsilver promo.And I have no words for your customer support. @ACTFibernet #cheaters