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ACT outages and service status in Hyderabad, Telangana

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Hyderabad, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 21, 4:42 PM GMT+5:30.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500055 , 500009 , 500061 , 500048 , 500004 , 500035 and 500028 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hyderabad, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hyderabad, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 11 hours ago
Hyderabad Internet 15 hours ago
Hyderabad Internet 1 day ago
Hyderabad Internet 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Internet 2 days ago

Community Discussion

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ACT Issues Reports Near Hyderabad, Telangana

Latest outage, problems and issue reports in Hyderabad and nearby locations:

  • MET86618359
    ME@T (@MET86618359) reported from Hyderabad, Telangana

    @ACTFibernet Your assurances/promises won’t suffice . Even after paying the complete amount is this how you treat your customers and is this how u serve them

  • valli_5
    Pagglait (@valli_5) reported from Rājendranagar, Telangana

    (2/2) their have been numerous follow ups with the area guy, but in vain. He has stopped picking my calls also. The customer care team is pathetic. This is emotional and mental harassment. Worst service ever. Would not recommend even to my enemy. @ACTFibernet

  • Fouziyatheeq
    Fouziya Begum (@Fouziyatheeq) reported from Hyderabad, Telangana

    @ACTFibernet Your service is not up to the mark Customer support agents were very rude and arrogant There is no scope of support from customer support Kindly check SR10166059865262 If this happen to every customer you may loose many customer with in low time

  • itsashwaan7
    Mohammad Ashwaan (@itsashwaan7) reported from Rājendranagar, Telangana

    What is the resolution time Ticket no SR10166605033264 @ACTFibernet

  • RYelavarthy
    Rakesh Yelavarthy (@RYelavarthy) reported from Rājendranagar, Telangana

    @ACTFibernet your customer care and service in Puppalguda area has gone down drastically over the years. There was a cable breakage in the area yesterday and other ISPs who were also affected resolved it within 3 hours. Here iam still waiting for ACT to resolve it. No internet

  • GirlGutsygirl
    gutsy girl (@GirlGutsygirl) reported from Hyderabad, Telangana

    The shittiest 5g network @ACTFibernet the biggest scam its not even 2g

  • manikanta807
    manikanta jakkani (@manikanta807) reported from Rājendranagar, Telangana

    @ACTFibernet this is 2nd time this month internet is disconnected in our area. This is worst standards of service.

  • SujataT07213890
    Sujata Tiwari (@SujataT07213890) reported from Rājendranagar, Telangana

    @ACTFibernet you guys are pathetic. When I informed to send payment link for current account,you robbed my money to create another account to show spiked sales.Refund my money right now.Why do u want my id proof for cancellation?it's ur mistake to create multiple account.Horrible

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet WTF! - Where’s The Fault. Annoying services

  • Brother31952713
    Bheem Yadav (@Brother31952713) reported from Rājendranagar, Telangana

    @ACTFibernet why my WiFi is getting slow ac no : 101014837724

  • _tinku18
    Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana

    @ACTFibernet You and entire team is ******* bullshit. You can't maintain a minimum standards for the services. Dead slow speed, unable to browse at 2AM

  • Jameel96931
    محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Worst internet service provider

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Replied you guys. Kindly resolve my issue by the end of the day please

  • PratigyaSuri
    Pratigya (@PratigyaSuri) reported from Rājendranagar, Telangana

    @ACTFibernet And they will not give your money back, let's connect and raise a complaint against ACT in consumer forum. Coz this is ridiculous, Out of 5 working week days, if the internet does not work for 2 days, it is of no use then.

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported from Hyderabad, Telangana

    @ACTFibernet similar issue again....Your ACT Fibernet Ticket no: SR10165892223394 has been registered. Our team will ensure fastest possible action...

  • PharmaHealth3
    PharmaHealth (@PharmaHealth3) reported from Hyderabad, Telangana

    @ACTFibernet @ACTFibernetHYD Internet is NOT working since yesterday (8.09.2022) Kindly rectify the problem immediately. Mobile: 89777 2 777 6 Begumpet – Hyderabad

  • sai_vikram
    k sai vikram kumar (@sai_vikram) reported from Hyderabad, Telangana

    @ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .

  • iiirdi
    sanjay bajaj (@iiirdi) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad

  • haisreekanthnk
    foodiegooner (@haisreekanthnk) reported from Rājendranagar, Telangana

    @ACTFibernet applied for a connection and paid 3779 for six months. Now the act sales executive is saying connection is not feasible. I totally agree with this. But the refund is not initiated from act. Please help ASAP

  • RPshekhar1
    R_P@shekhar (@RPshekhar1) reported from Annāram, Telangana

    @ACTFibernet Okay I’m waiting for your call and proper resolution

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • Saurav23121990
    Saurav Chakraborty (@Saurav23121990) reported

    @ACTFibernet @ACTFibernetHYD There has been no internet connectivity at my place from yesterday 5pm. I already logged a complaint and eta is 3pm today. It's not acceptable. It almost over 18 hours. No technician visit yet. Customer service telling to wait. SR10179758361064.

  • ammitas12
    Ami (@ammitas12) reported

    @ACTFibernet Why is ur sales team 24/7 available to make endless promises before payment, but 0/7 available after? This bait-and-switch is unprofessional. Sold false commitments to close the deal, now unmet promises & zero response from the rep. Fix this culture. #ACTFibernet

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    It’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either

  • PraneethV12902
    Praneeth V (@PraneethV12902) reported

    @ACTFibernet ACTFibernet Your ticket SR10179796368604 was closed claiming the issue is resolved, but now there's another outage again! This is ridiculous and completely unacceptable. How many times will you close fake tickets while customers suffer? Fix this new outage immediately

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

  • kannankd10
    kannankd (@kannankd10) reported

    Dear Customer Support Team, I have been using ACT Fibernet for four years. My internet has not been working for the past five days, and the issue is still unresolved. Please address this urgently and resolve it at the earliest.@ACTFibernet

  • noorussaleheen
    Ser Humano (@noorussaleheen) reported

    @ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I tried to connect with support team. Numbers are not reachable how can I connect with support team?

  • Braj_kishore79
    Brajkishore (@Braj_kishore79) reported

    @ACTFibernet how to close Fibernet account on moving out? Can’t find link on app. Plz help out. Have contacted local rep but did not get help.