ACT Outage Report in Hyderabad, Hyderābād, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hyderabad come from postal codes 500001 and 500035.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at ACT
ACT is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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Syed Saber
(@SyedSab92085790) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD before one week I have shifted my house and I put the shifting request through the app the technician Has come nd check out and said that In your area there is no service connection we have to put a new connection box' that's it still did put any box
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salma zahoor
(@salmazahoor07) reported
from
Hyderabad, Telangana
@ACTFibernet Your request SR10162653296152 is tentatively expected to be resolved by 9/22/2021. I have been nerver seen such an pathetic service with an any Broadband service as @ACTFibernet. is delivering their ******* service It's been 5days they are resolving thier issue
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Already made several calls, no resolution.
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet Still no internet Can I have a status of complaint please More than 24 hours to my complaint still no action taken
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernet @ACTFibernetHYD I was being told that it will be resolved by 6 pm yesterday if not by today 9 am both of these didn’t happen either. is this how the customers are treated when we say we are facing the issues #disappointedwithactfibernet #issueswithactfibernet
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Vijay Huple
(@vijay_huple) reported
from
Hyderabad, Telangana
@KarwaKomal @ACTFibernet @VijayGopal_ Worst customer service provider = Act fibre net service
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernet It's recurring issue my internet is not working please do give me fixed solution for it I am very disappointed keep on calling complaining and following up it
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet Are you guys idiots or what at this time in night you disconnect the service for no reason even after so much of follow up and resolution. Either your system is crap or you play with customers. I need the connection to be activated as soon as possible.
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@TAAssociates @ACTFibernet My Act Account: 101013365834 is disconnected every things since 20th September 2021, for no reason. You connect after calling everytime and disconnected after 2 days. I am frustrated with this service. I am working from Home, but I have no internet.
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satyanarayana
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet 1. You are resolving temporarily not permanently. 2. U r team is taking minimum 1.5 day for fixing problem. Poor sevice pathetic service. Unskilled 3. These two days you are billing to me without any sevice. 4. U r are not even compensated any single day from past 5months problem
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krishna
(@krishnaerb) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ActfiberC @ACTFibernet My complaint number: SR10162987109212 It's my recurring issue with junction box it's keep on internet goes off for every week Please provide me permanent solution As of I did not received any callback or update about complaint
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Dpu
(@deepthi564) reported
from
Rājendranagar, Telangana
@ACTFibernet This is the customer service i was talking about, there is no DM, no follow up. May i know how u r planning to resolve the issue??? Another frustrating day with internet started today. @ACTFibernet
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD its been more than 24 hours that I raised an issue saying I am not getting internet and you guys haven’t taken any action and just disconnecting the calls when I tried to call you and express the issues I’m facing.
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD 4days completed still my connectivity issue is not resolved
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Praveen Chouhan
(@praveen62591103) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I complained about my internet issue it's been 80hrs(3+days). The team is quite negleglible in resolving. You Fine us for late payments, What should we do as a customer? Good bye @ACTFibernet
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD Dear Mr.Bala Malladi its been 36 hours now that I have raised the issue about not getting the internet and nobody seems to be interested in taking any action. ttly frustrated and disappointed with the service @TRAI #disappointedwithact #balamalladi
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Vikash Ranjan Jha
(@ivikashjha) reported
from
Rājendranagar, Telangana
@ACTFibernet @airtelindia @reliancejio we have to go through all this because your service is not available in my area.
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Internet is not working since 2 days and we are only depend on broadband for our work. Call customer service about 8-10 times still the issue persist. Sometimes customer service agents r not responding on calls properly.
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ashreddy22
(@ashreddy22) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD SR10162620356872 raised this case 26 hours ago and was supposed to be resolved 2 hours ago and still you haven’t addressed the issue. I’m missing all the meetings #disappointedwithactfibernet #frustratedwithactnet #actservicesucks
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shalivahana jukanti
(@shalivahana) reported
from
Hyderabad, Telangana
@ACTFibernet Bought dongle and its again cost me ₹2000+250 recharge. 4 people working at my place due to this issue we may lose jobs.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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washi 🃏
(@gucciwashi) reported
@ACTFibernet does your team not have the decency to reply to a customer after taking advance payments of 6 months and making no progress? PLEASE ARRANGE A CALL FROM A SUPERVISOR ASAP MY PHONE NUMBER IS IN YOUR INBOX
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Rahul Verma
(@_RahulVerma_) reported
@Airtel_Presence My Airtel Wifi is facing frequent disconnection, technician visited but unable to resolve the issue. 5 SR raised. 11013805217 10737908101 10737620858 11013905799 All getting closed without resolution. Will switch to @ACTFibernet in Bangalore.
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Rohit Shaikh
(@thtbachelor_guy) reported
@ACTFibernet Tell me who's going to compensate this. This the 10th time I'm raising this concern and it counted as 10 days. So 10 days basically I was out of internet. If that's how your service is please let me know. I'll look for other providers #zerosupport
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Akshaya Goel
(@Knowakshu) reported
ACT Fibernet – Worst Customer Experience Ever! I applied for a 300 Mbps ACT plan but barely got 10-15 Mbps despite complaints for 20+ days. No technician showed up. I finally disconnected — but guess what? 4500 refund pending for WEEKS Dozens of calls, emails @ACTFibernet
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet Recd another message that a new ticket is raised SR10376161067911-not sure why? Why every Rep is asking customer to repeat the issue from the beginning-Don't you have records or logs? (each time a different rep handles issue & provides different versions of status).
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Adi
(@_beingadi) reported
@Everyone Never go for a ACT connection! #ACTFibernet
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Prashant ranjan
(@Prashan50118959) reported
@ACTFibernet @ACTFibernet monthly 5th same issue coming I would be shifting my connection to other network if won't fixed immediately
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Rohit Shaikh
(@thtbachelor_guy) reported
@ACTFibernet Yes the same bot resolution that has been provided
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Iffy
(@ShareShark25) reported
@dbabuadvocate I used ACT Fibernet @ACTFibernet super speed no issues in 4 years, best service. 🏆 Quick response and service. (This is not a promotion, sharing personal experience)
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Abhinav
(@bin1992nav) reported
@ACTFibernet, Truly disappointed with your service.. The Internet is dropping every badly, since last 4-5 days. After your technician suggested upgrade, I upgraded to 100 mbps plan. But, we are facing the issue again. Not sure where's the problem. Please help