ACT Outage Report in Hyderabad, Hyderābād, Telangana
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hyderabad come from postal codes 500001, 500035, 500055, 500048 and 500034.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hyderabad and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (69%)
-
Wi-fi (19%)
-
Total Blackout (8%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map Near Hyderabad, Hyderābād, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
-
Fayaq Hussaini
(@ifayaq) reported
from
Hyderabad, Telangana
@ACTFibernet SSID: Hamdans WiFi Proud ACT Customer Since 2015😃 Started with 5 Mbps to 50Mbps Now (10x) whilst paying almost the same since beginning.
-
Bharath Bhushan 🌟🌟🌟
(@DigitalBharath) reported
from
Hyderabad, Telangana
@ACTFibernet @EshwariSunkara It's been almost 10 days no response from your pathetic service centre and the customer person who is handling the case.. the act guy is not answering the calls. Unfortunately we have paid a year payment..we regret of trusting this **** network ! #ACTFibernet
-
Kyatham Bhallana
(@KBhallana) reported
from
Rājendranagar, Telangana
@Tremder @ACTFibernet Hey.!! Bro Aryan I'm having proofs like call recording of coustmer support,like stating there higher authorities are neglecting and few coustmer support candidates are cheating us by stating they are from escalation team too insted of resolving our issues.I'm ready to file case.
-
Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, cant fnd info in app. I may have missed call from act. Would like to know what action was taken.
-
Atul Sareen
(@sareengram) reported
from
Rājendranagar, Telangana
@ACTFibernet I’m really amused here. Such a reputed company and such low levels of customer service. I’ve been complaining about Internet issue and without solving you guys close the case. When I escalated twice, you again closed before even making a call!
-
Vikram Roy
(@vikramroy) reported
from
Hyderabad, Telangana
@ACTFibernet I need help in getting an Act approved router for my existing ACT connection. Hyd. Unable to raise a ticket. If not possible I wish to discontinue. Plz help.
-
Bidyasagar Kapali
(@BidyasagarKapa1) reported
from
Annāram, Telangana
@ACTFibernet I am managing it. As I am travelling today to @Odisha. But it is very bad experience of last 2 months. Team called but never visited my place. If I was not on a yearly subscription I would definitely unsubscribe your facility. I am using ur service more than 10yrs
-
Johan Clive Ramos
(@johanclive5) reported
from
Rājendranagar, Telangana
@ACTFibernet I went to your zonal office to check if y’all can fix my connection - your office was shut! 😄 And your helpline has not been going through all day. This is day 3 w/o internet. ETA was 48 hours per your prior conversations. @TRAI @MinisterKTR
-
KA.... Vinod
(@vinodkaparthi19) reported
from
Hyderabad, Telangana
@ACTFibernet Your ACT Fibernet Request SR10142221188312 is expected to be resolved by 7/2/2020 08:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpline numbers are 919121212121/ 917288999999. You Can track the status of your Service request using the ACT Fibernet app.
-
M̶i̶t̶z̶ ̶J̶a̶i̶n̶
(@its_mitz) reported
from
Hyderabad, Telangana
@ACTFibernet Network name : Actfiber Customer ID : 101000706735
-
Wajeehuddin Ali
(@RulerZzrule_aLi) reported
from
Hyderabad, Telangana
@ACTFibernet That's ridiculous tweet until you provide uninterrupted services. But that never tends to happen.
-
Sai Uttej
(@Uttej03) reported
from
Annāram, Telangana
@ACTFibernet very worst costumer service from you people.. I'm trying to reach support but I'm unable to that number which is provided in website.. I request you to call me 8919995993
-
sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet Oops sorry I didn't mean to wake you up #Broadband poor #CustomerExperience
-
Nilesh Mahajani
(@Hyd_Nawab) reported
from
Hyderabad, Telangana
To open @ACTFibernet app, we need fast Internet. Ridiculously slow app, 4G is not enough.
-
Shivanand gujjari
(@nandshiva4) reported
from
Hyderabad, Telangana
@ACTFibernet 101009508918 my account number its been 2 days connection has lost , raised complaint noo response form ur side plz resolve asap #WorkFromHome @balamalladi
-
Rahul Kundu
(@RahulKundu5) reported
from
Rājendranagar, Telangana
@ACTFibernet. Hi there, unable to contact in helpline number as both the number is not working for Hyderabad. I wanted to raise the complain to connet the wire as our neighbors construction is in progress and the internet wire is going above the site so soon they will break it.
-
nikhil goyal
(@goyalnikhil1) reported
from
Rājendranagar, Telangana
Your ACT Fibernet Ticket no 1014578915622 has been registered 3rd complaint just like before #lockdownindia happened @ACTFibernet is cheating #Hyderabad #askktr #internet is lifeline CC to @TRAI Why #CitizenWeekend is tested for a #RunWithTheWind #Netflix
-
Ragu
(@iamraguram) reported
from
Hyderabad, Telangana
@ACTFibernet Ref No SR10141946924801. Raised dispute towards my act bill. And this seems to be closed now, what to know what is the resolution, there is not info on the app. I may have missed the call from act. Would like to know what action was taken.
-
G. Vikram Goud
(@GVikramGoud) reported
from
Annāram, Telangana
@ACTFibernet My account ID is 101001344486. Ur customer service nos r not working. I wanna downgrade my plan to AXMAX 500 for 2 years by paying 10598. However, ur app says “amount should b greater or equal to Rs14846.78. Pls assist
-
Mohammed Imran
(@ItsMI_Official) reported
from
Rājendranagar, Telangana
@ACTFibernet I have resolved problem by self by going through YouTube, and your support email is not working kindly check it, because I have sent so many email luckily no reply, so overall very bad experience with ACt Fiber.🤯😠
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Ramakrishna Bandari
(@rk290253) reported
again same problem with you guys inspite of repeatedly raising tickets still no action has been taken. Hatsoff and a Bigthank you @ACTFibernet
-
Narahari Rao
(@hariblr007) reported
Dear @ACTFibernet we are facing issues with our connections during power outages. Long pending from your side.. Please get your ACT together! SR10264788477284
-
anuj jain
(@anujjain48) reported
@ACTFibernet Hi ACT Fiber net, We are not happy with your service still today, my problem has been not solve yet today. requesting to you please need to disscussed with me.@ACTFibernet
-
Preetham
(@Pree23007) reported
@ACTFibernet SR10264866167924 this is the second time in past 3 days that your service has completely failed who will repay me for the lost days??? Pathetic services sir/madam... What should we do now??
-
Viswak Parthiban O K
(@Viswak_OK) reported
@ACTFibernet Frustrated with ACT Fibernet for past 9 months. Frequent disconnect and service is poor. My BB is down from 15 May 22 and still no one from ACT has taken action though raised the request the same day. I have raised req for cancellation of my subscription as well.
-
Mohd Rehan
(@Shaik727272) reported
Hi @ACTFibernet and @ACTFibernet lately I'm facing slow speed on my internet I'm getting 82 - 85 Mbps but Before I get 92mbps please solve my problem
-
SOORYAN
(@saisooryan) reported
@ACTFibernet whats happening? Have paid the Broadband bill still it shows as due. Tried to raise support ticket in your app, but it shows account is suspended so we cant use the app itself. Needs immediate action pls. Payment ID: 202205153230194157941GANOVVGW9, paid on 15.05.22
-
srihari
(@sriharisaranga) reported
@ACTFibernet This is pathetic service. Connection wasn't provided and till date I am repeatedly asking for refund, even after multiple calls still you are playing with ping pong games with service ticket. You will not like me going to appellate authority. Refund my money ASAP
-
City-zen speaks ಮೂಕ ಮಾತಾಡಿದಾಗ
(@muralikg) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Why your internet connection is depend on consumer's power. Every time power goes off ..we dont have Internet ..... What a service .....
-
Prabash Kumar
(@PrabashKumar11) reported
Dear @ACTFibernet , My wifi is disconnecting frequently and it's hard to manage my work. Even if it is connected I am not getting proper network. Can't even raise a ticket from your app. Please let me know what all details are required, so you can arrange a engineer.