ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 49 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 6 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Seeker (@seeker0321) reported 7 minutes ago

  @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

• 
  Cute CM 🎀 (@lucifertwts) reported 12 minutes ago

  @ACTFibernet Terrible service. Strongly not recommended.

• 
  Kiran Goli (@kirankumargoli) reported 15 minutes ago

  @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

• 
  Arijit Majumdar (@Aar_i) reported 15 minutes ago

  It takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia

• 
  Syngates (@syngates1596) reported 17 minutes ago

  @ACTFibernet @ACTFibernet a suggestion to anybody looking for a new broadband setup, avoid act fibernet go with jio or even airtel. There is a reason why companies like act do not grow and shut down overtime its bc of non existent customer service. And third rate support. JUST AVOID.

• 
  Haris (@hahmad71) reported 18 minutes ago

  Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

• 
  Mailsami (@paalpayasam) reported 19 minutes ago

  @JioCare @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet I urge you to disconnect immtly & refund the security deposit at the earliest

• 
  Dhanveer Singh (@DDhanveer) reported 19 minutes ago

  @ACTFibernet WHY HAS NO TECHHNICIAN BEEN ASSIGNED TO WORK ON THIS TICKET SINCE 3PM?? DON’T YOU WANT TO RESOLVE THE ISSUE ?

• 
  Niranjan (@niranjan_2696) reported 23 minutes ago

  I have been stranded without updates after payment was made. In the website I am prompted that I need my account activated to get support, what is this behaviour. @ACTFibernet