ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 52 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deepak (@sdeepak_01) reported 38 seconds ago

  @ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change #ACT #actfibernet

• 
  Shriyam Yagnik (@ShriyamYagnik) reported 2 minutes ago

  @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

• 
  Rag Ani (@raga1921) reported 5 minutes ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

• 
  Avinash jha (@Er_Avinashjha) reported 9 minutes ago

  @ACTFibernet My internet has been down for over 48 hours now. This level of service is unacceptable. If the issue isn’t resolved immediately, I will not be paying for the downtime. Expecting urgent action on this.

• 
  karthik (@karthikV4U) reported 9 minutes ago

  It's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding

• 
  Akshay (@Akshay20031025) reported 9 minutes ago

  @ACTFibernet Hi, It's already been 24 hours and you said it will get resolved but it's still its not resolved and wifi is not working. Why don't you escalate to resolve the issue. Now please confirm finally when will the issue resolve.

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 15 minutes ago

  @ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!

• 
  Vivek Phadnis (@vivekphadnis) reported 20 minutes ago

  Horrible service by @ACTFibernet. It is now the fourth day since internet is not working. This is in Malleswaram, Bengaluru. Nobody is responding to my calls.

• 
  Neel_Gunner (@NeelabjaSinha) reported 22 minutes ago

  @ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?

• 
  Vishnu (@vish_people) reported 27 minutes ago

  @ACTFibernet Its been 24hrs, what is the expected time for the fix