ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 59 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kalim (@akhmxt) reported 8 minutes ago

  Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

• 
  Patrick.Bateman (@redblue2504) reported 11 minutes ago

  @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

• 
  Amalendu Pandit (@AmalenduPandit) reported 11 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  MJ (@martiinwrites) reported 11 minutes ago

  @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

• 
  Manish Periwal (@mperiwal14) reported 15 minutes ago

  @ACTFibernet My work is hampered. Fix it asap

• 
  Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported 15 minutes ago

  @ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.

• 
  vd (@geek_eyes) reported 15 minutes ago

  @ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage

• 
  Pradeep Raj (@deepu67) reported 20 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Maitreyanath (@Maitreyanath) reported 20 minutes ago

  @ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 21 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet