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ACT

ACT outages and service status in Tezpur, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Tezpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at ACT

ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

  • prabalrocks96
    Prabal (@prabalrocks96) reported from Tezpur, Assam

    @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhi_ikey
    Abhishek Jain (@abhi_ikey) reported

    @ACTFibernet There is no update on cresit transfer. Let me know if I have to process through sonsumer forum channels, this is a harassment. For selling a new connection you sell it in 5 minutes and att3nd the customer asap but for this I have tweeted, emails, called 100 times but no response

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

  • muvr
    Uday M (@muvr) reported

    They said the issue will be resolved by 01/07 - 9.00 to 13.00 then another message comes saying its taking longer time and revised time is 19.30 to 21.00. All the given times are crossed. Because of this I am loosing my work! @ACTFibernet @ACTFibernetHYD @FiberAct

  • bharathrajeev
    bharath reddy (@bharathrajeev) reported

    @ACTFibernetHYD @ACTFibernet you have a very worst chatbot and unable raise a ticket. I took the connection 5 days back take back your routers and connection. Very bad experience. My account No:101806582441.

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

  • ramlal_w
    Ramlal Waghray (@ramlal_w) reported

    @ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation

  • Resilient437
    Prashanth Reddy (@Resilient437) reported

    @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

  • lokanathdas1
    lokanath das (@lokanathdas1) reported

    @ACTFibernetHYD @ACTFibernet from last 1 week, it's really frausturating to see useless service provided by you. Every day connection are getting disconnect issue. Every day some maintenance. Absolutely disaster service by Act. Check DM

  • mishrap276
    Priyanka Mishra (@mishrap276) reported

    @ACTFibernet We relocated to a new place and requested for wifi reinstallation and the request was raised on 26th so that I can get services on time. From morning I'm trying to reach out to people but getting no help. No contact option. Pathetic services!!!

  • ImprabuP
    Prabu P (@ImprabuP) reported

    @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer