ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 31 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Neemu Hage (@drneemu_hage) reported 3 minutes ago

  @ACTFibernet @ACTFibernet very lousy service. Would never ever recommend to my worst enemies also.

• 
  Suraj Lohani 🇮🇳 (@lohani_suraj) reported 5 minutes ago

  @FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet

• 
  Shaiju R (@ShaijuR12) reported 6 minutes ago

  @ACTFibernet Day 5 issue still not fixed Ticket# SR10280007865474 no response from any one

• 
  Kerensa Sheen (@kerri_cp18) reported 8 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  M D S R (@Mudassi71375896) reported 9 minutes ago

  @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 11 minutes ago

  @ACTFibernet Now 12:17 pm no one called me for internet resolution

• 
  Ajay Pal Singh (@SinghAjayPal06) reported 13 minutes ago

  @ACTFibernet @ACTBangalore Day 4 with No Wifi, blamed on 2 hrs of rain from a week ago. Complaint (SR10280081837574) raised, constant follow ups, but same empty reassurances & still no fix. At this point, it’s not a delay, it’s just being ignored. Clear deficiency in service.

• 
  Rahul Duraipandian (@sailorahul) reported 13 minutes ago

  @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

• 
  Swarnim (@QuantumStackkk) reported 19 minutes ago

  @ACTFibernet It’s been months since I first raised this issue, and I’ve rarely seen such irresponsible customer support. I’m back after 2 months asking for the same help again what exactly am I supposed to expect from you at this point?

• 
  Rag Ani (@raga1921) reported 19 minutes ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.