ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 50 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iYappan kRishnan (@jeeves_k) reported 3 minutes ago

  @ACTFibernet Called many times customer care and still finding issues

• 
  Chandan R Abhishek (@badassbomman) reported 8 minutes ago

  @ACTFibernet I had requested to cancel my subscription of my AC no 102016341129, just received a msg that I’ve agreed to continue with your service. Are you out of your mind? This is nonsensical.

• 
  Ajay Kumar S (@SoleilFils) reported 9 minutes ago

  Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!

• 
  Himanshu Basoya (@HIMANSHUBASOYA) reported 16 minutes ago

  Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

• 
  Niharika B (@_aloopitika) reported 19 minutes ago

  @ACTFibernet And inform that supervisor is busy and will call me after 1 hour. Which of course never happened, no one ever calls back from ACT!

• 
  Arun Vicky (@arunvicky2) reported 19 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

• 
  S (@HiShibamSarkar) reported 20 minutes ago

  @ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies

• 
  Dinesh (@dineshrtvt) reported 20 minutes ago

  @ACTFibernet @ACTFibernet where is the resolution?

• 
  sri vatsav (@SrivatsavGorthi) reported 22 minutes ago

  @ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!

• 
  karthik alagan (@karthikalagan) reported 22 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.