ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 45 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 5 minutes ago

  @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

• 
  sreekanth_charan (@sreekanth0510) reported 7 minutes ago

  @ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum

• 
  specialist (@st_specialist) reported 8 minutes ago

  @ACTFibernet the internet is not working since last 2 days and your customer care is not responding. Even the local technician are not picking the call. SR11081518384474 is the complaint number. Its getting quite frustrating with no update and response.

• 
  Kiran Goli (@kirankumargoli) reported 10 minutes ago

  @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

• 
  Yash Sharma (@Ysyash_official) reported 12 minutes ago

  How long will you continue to provide such poor service? The internet keeps going down, at least five times a week. I went today in the afternoon, but the internet still hasn't come back. Fake commitments and poor service. SR11081548627004 @ACTFibernet

• 
  Ramu (@Ramu12463883) reported 15 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  Uday 😛 (@Saibrahmam5) reported 19 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

• 
  karthik alagan (@karthikalagan) reported 19 minutes ago

  @ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.

• 
  MR KAATS (@mr_kaats) reported 23 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet

• 
  Dinesh (@dineshrtvt) reported 24 minutes ago

  @GulbamSai @ACTFibernet I do have similar issues with @ACTFibernet their customer support team is trained to ensure fake promises are delivered to customers