ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 25 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR KAATS (@mr_kaats) reported 7 minutes ago

  u promise reliable service, yet my connection is disconnected repeatedly bcause u don't have permission/space 2 place ur junction box. Tat's ur infrastructure problem,not mine. Stop making customers suffer for ur poor planning. Approve cancellation request I raised. @ACTFibernet

• 
  Uday 😛 (@Saibrahmam5) reported 12 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

• 
  Pranay. (@_Xraptor_) reported 14 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  sanjay bajaj (@iiirdi) reported 16 minutes ago

  @Airtel_Presence @JioCare @ACTFibernet In case of internet down how much time it takes you to restore services let me know as need to take a call on good service provider #CustomerSupport #CustomerExperience

• 
  Kaushik C S (@cskaushik88) reported 17 minutes ago

  @ACTFibernet You can only be SORRY and not do anything about it. Ridiculous service. No point of escalation as well

• 
  ஆர்आरC - 𑀭𑀸𑀫𑀘ं𑀤𑁆𑀭𑀦 (@BharathMaverick) reported 19 minutes ago

  @Dharmic_Jana @Anjud84 @ACTFibernet I have Jio. Occasionally speed issues (have to restart router after that it’s fine). Overall it’s good. CS is on time.

• 
  sreekanth_charan (@sreekanth0510) reported 19 minutes ago

  @ACTFibernet @ACTFibernetHYD i never expected this from guys, i have connectivity issue today early morning and till now the issue is not yet resolved and technician did even care to call me such worst service u have

• 
  UtdBake21 (@quietsignalhz) reported 19 minutes ago

  @ACTFibernet terrible customer care. Have been on the phone for so long but repeatedly put on hold without even speaking. Is this how you serve your customers? Pay 6 months in advance and this is the result. Moving to a different service provider is the best possible option.

• 
  Ishwar Achanta (@ishwarachanta) reported 22 minutes ago

  @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

• 
  Maitreyanath (@Maitreyanath) reported 22 minutes ago

  @ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!