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ACT

ACT outages and service status in Tezpur, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Tezpur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at ACT

ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

  • prabalrocks96
    Prabal (@prabalrocks96) reported from Tezpur, Assam

    @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kmkalpana2000
    KALPANA (@kmkalpana2000) reported

    @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet @ACTFibernet Issue is not yet resolved all you guys do is lie that’s it ???? You don’t have man power and your make customers suffer such a shame on you guys. Worst support you guys provide

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    It takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia

  • PreetiLata4
    Preeti Singh (@PreetiLata4) reported

    @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

  • yuvi1609
    Observer (@yuvi1609) reported

    @airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?

  • EshwarAyan786
    Eshwar Arya🇮🇳 (@EshwarAyan786) reported

    I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

  • _mahjabeen_
    Mahjabeen | Photographer (@_mahjabeen_) reported

    @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

  • 294by10
    Gayatri Sekar (@294by10) reported

    @rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.

  • benabraham2
    ben abraham (@benabraham2) reported

    @ACTFibernet since the day I have got act I have logged complaint multiple every now and then it stops working

  • svn_prasad
    SVN Prasad (@svn_prasad) reported

    @ACTFibernet I already replied to ur team last wk abot the clarification hw the bill is calculated as I got some difference with the prorated calculation. Also req u check d email thread properly as I did mentioned already to disconnect the service. Plz chk and revert to that email thread