ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 25 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sriram Rajaram (@Sriram0508) reported 6 minutes ago

  @ACTFibernet Mesh network installation pending since 5 days. Pls check and install at the earliest.

• 
  Varun 🇮🇳 (@krishsthoughts) reported 7 minutes ago

  @ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.

• 
  Lakhan (@LakhanINTS) reported 9 minutes ago

  @ACTFibernet Please cancel my connection with refund for remaining days. Give me a call to shedule cancellation

• 
  Kartikaya Joshi (@kjoshi0202) reported 11 minutes ago

  @ACTFibernet Ticket ID: SR10180988438314. No resolution, no technician, no callback. This is unacceptable. I had to return to the office and work late due to your excuses. I plan to complain publicly and discourage others from using ACT Fibernet. I'll switch providers tomorrow.

• 
  Prashant Kumar (@Prashan39394527) reported 14 minutes ago

  @ACTFibernet Still waiting for the callback!! If you cannot provide the service then please let me know and refund the amount with a penalty.

• 
  Saran Kumar (@sarankumars) reported 14 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  Viyaki (@viyaki_s) reported 15 minutes ago

  @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

• 
  Kiran Surya Nadella (@kiran_nadella) reported 17 minutes ago

  @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 21 minutes ago

  @ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.

• 
  Manirajan S Kannan (@ManirajanKannan) reported 23 minutes ago

  @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too