ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 25 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kartik (@kartik9173) reported 3 minutes ago

  @ACTFibernet Since morning I was frustrated, I raised ticket, 5+ WhatsApp call, 10+ normal call and what's messages to the number I shared. But no proper responses. just few min back, it's resolved but donno if it comes again. Will reach if issue persist. Thanks

• 
  Haiku (@riceofsushi) reported 5 minutes ago

  @ACTFibernet SR10280515875104 - no one has called us so far. We are WFH. How long to resolve the issue? Why does a small 15min rain disrupt your service when a tier-two city with @airtelindia wifi doesn’t get affected even after heavy rains

• 
  yashwant singh (@YashSsm) reported 6 minutes ago

  @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

• 
  NARENDRA (@narenn86) reported 7 minutes ago

  @ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.

• 
  Alagesan M (@alagesanmano) reported 10 minutes ago

  @ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team

• 
  ryshab (@ryshab07) reported 11 minutes ago

  @ACTFibernet I have purchased a connection yesterday & the installation was scheduled for today 9-1 am, but there is no contact and no response yet, during payment you chase continuously and when actual service, you disappear !@jagograhakjago help.

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 11 minutes ago

  @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?

• 
  Dennis The Menace (@LaunchingGantry) reported 14 minutes ago

  @ACTFibernet kindly help with my relocation request SR10280397388177. It was supposed to be done yesterday. I need this up and working before Monday morning from the new address.

• 
  niranjan (@niranjanks91) reported 18 minutes ago

  @ACTFibernet one rain and your connection failed. I have raised a complaint and have been calling your support guys for the past 3 hours. No response whatsoever and no clarity on when you'll restore the internet connection. Pathetic service.

• 
  Valar Morghulis (@Engineer_Libran) reported 20 minutes ago

  @ACTFibernet Can you pls arrange callback as your customer care is not working?