ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 55 seconds ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hellblaze (@lonewolf9029) reported 5 minutes ago

  @ACTFibernet Although the issue got resolved just now but, why you compensate me with 3 working days only? Internet was down for more days then that.

• 
  Prashanth (@prasanthkannan) reported 7 minutes ago

  SR10381217264834 this is the second time in less than 24hrs to raise ticket for internet disruption. Very bad experience @ACTFibernet

• 
  G.B (@BerwalGorav) reported 7 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

• 
  Shivam Bhutani (@ShivamBhutani) reported 9 minutes ago

  @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

• 
  Prajwal P (@theprajwalp3722) reported 14 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  kalim (@akhmxt) reported 15 minutes ago

  Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

• 
  Mohammad suleman (@Mohammadsu19391) reported 19 minutes ago

  @chennaiactfiber @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Abhijit Pal (@Abhijit_Pal) reported 21 minutes ago

  @ACTFibernet Hello, you are one of the WORST internet providers in Hyderabad. My connection is down for more than 2 days, still no body came to fix, even after multiple complaints. Never ever go for this provider again.

• 
  Sesha_CR7📸 (@Sesha_CR7) reported 21 minutes ago

  @ACTFibernet First ask you technicians to respond properly. Pathetic customer service being provided here.

• 
  Ghajinikan (@ChandikanB) reported 21 minutes ago

  Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet