ACT outages and service status in Tezpur, Assam
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- ACT generated 0 outage signals in the last 24 hours around Tezpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tezpur, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Tezpur, Assam
Latest outage, problems and issue reports in Tezpur and nearby locations:
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Prabal (@prabalrocks96) reported from Tezpur, Assam@ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Kumar (@nikhil91099) reported@ACTFibernet Hi ACT Team, thank you for the update. However, my internet has already been down for the last 4 days, causing significant inconvenience. I request that the validity of my plan be extended by double the downtime period once the issue is resolved. Please confirm the compensation.
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π°ππππ (@imakhil09) reported@ACTFibernet Earliest is not 6 to 7 hrs after the complaint raised.
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Chirag Tiwari (@chiragtiwari) reported@PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.
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Bala Raghavan (@shabadkichot) reported@ACTFibernet It's still not resolved and it's been two days, and what about all the money I've spent on getting extra data from my phone connection everytime! I'm just wasting money for really bad service
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Rahul Agarwal (@Vakil__Saab) reported@ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol
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ΰ°§ΰ°¨ΰ°-ΰ°ΰ°ΰ°§ΰ°¨ΰ°! (@psseshank11) reported@ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet
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ππ΄πππ«π¦π© ππ₯π²π¨π©π ΰ€Έΰ₯ΰ€΅ΰ€ͺΰ₯ΰ€¨ΰ€Ώΰ€² ΰ€Άΰ₯ΰ€ΰ₯ΰ€²ΰ€Ύ (@unique_swapnil) reported@ACTFibernet My internet has been down and there has been no resolution. Ticket SR10180741534844 is still ongoing. The chat support team is not responding, and despite multiple requests, the assigned engineer has not called back. This level of service is unacceptable.
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Akhil Malik (@akhilm946) reported@ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes
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Atul Kumar Dugar (@Atul_2206) reported@ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet
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Sesh_Balivada (@BalivadaSeshag1) reported@ACTFibernet we have been trying to reach customer care but no proper response and the technician who is assigned said some other technician will come and escaped - this is ridiculous