ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 56 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Basavaraj (@BasavaMashette) reported 2 minutes ago

  @ACTFibernet How can someone close the ticket without even understanding the issue Now reopened.

• 
  ARUN (@tweets2arun) reported 3 minutes ago

  @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment

• 
  Naga Gowtham T (@NagaGowthamT) reported 3 minutes ago

  @ACTFibernet 4 days. ₹1295 paid. 50+ customer care calls. Multiple emails. Still no ACT Fibernet connection. Every time I call, I get the same copy-paste answer with no real update. This level of negligence towards new customers is shocking. . @ACTFibernet

• 
  Santosh Kumar (@santoshone544) reported 4 minutes ago

  @ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??

• 
  Mohit Tiwari Kashyap (@mohittiwarik) reported 4 minutes ago

  @ACTFibernet worst service ever, SR10380238226055 raise for shifting, frustrated for last 4 days. No Help from Customer Service Also. Pathetic Service.

• 
  R G Shubham (@RGShubham2712) reported 5 minutes ago

  @ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.

• 
  Amit Kumar (@satyiki90) reported 8 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

• 
  ADITYA TIWARI (@tiwari121291) reported 13 minutes ago

  @ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.

• 
  K I L L E R V I P E R (@VinodPonduru) reported 15 minutes ago

  @ACTFibernet ETR for yday 9 am to 12 pm and today 1pm but no engineer assigned and no one came then how it will be fixed not happy with the service and issue resolution will message again as you suggested etr today 1pm

• 
  Vivek kumar (@Vivek_vikki9) reported 17 minutes ago

  @ACTFibernet @ACTFibernetHYD such a stupid people working in the company, can't even collect the router. The max time period as stated by you is 7 working days, what you guys are doing till now. If you can't collect it, process my refund and collect it whenever you want. #BanACT