ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 23 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Indripala (@vivekindripala) reported 6 minutes ago

  @ACTFibernet Bill date is 15th, yet getting repeated calls/msgs to pay early — please stop. Also facing frequent internet disconnections for the past week, WFH badly affected. Support said "some work going on" with no ETA. A/C: 123786297660. Please resolve urgently.

• 
  Tal (@singhtal92) reported 8 minutes ago

  @ACTFibernet @ACTFibernet i have logged a formal complaint with National consumer helpline. The Grievance no is 9881413. Good luck explaining your failure to the government.

• 
  Akash (@Akash_DT_91) reported 9 minutes ago

  @Airtel_Presence - Such a **** service provider you are in #nashik neither your Internet is working on postpaid nor WiFi Shame on you for such service @ACTFibernet is better service provider than you unfortunately they don’t provide service here

• 
  srikanth rompally (@srikanthro38805) reported 10 minutes ago

  Big shameful to handle to resolve issues please refund my amount @sangareddy @ACTFibernet

• 
  Sravan Kumar Pilla (@casravankp) reported 11 minutes ago

  @ACTFibernet yesterday some of your ppl said they will change some cables and the Internet service wont be effected, now since morning Internet is not working! Your guy is not responding to outr calls!! Rajsed a ticket, your people call regularly to updgarde to new plans +

• 
  Sagar Reddy (@sagarreddy) reported 11 minutes ago

  @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

• 
  Ramarko Sengupta (@ramarkosg) reported 14 minutes ago

  .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

• 
  aniruddha date (@_AniruddhaDate_) reported 15 minutes ago

  @ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.

• 
  விவசாயி (@Vairavan_V) reported 17 minutes ago

  @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

• 
  MOHANA PRIYA (@mohanapriyare) reported 19 minutes ago

  @ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect