ACT Outage Report in Tezpur, Sonitpur, Assam
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tezpur, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Tezpur, Assam
Latest outage, problems and issue reports in Tezpur and nearby locations:
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Prabal
(@prabalrocks96) reported
from
Tezpur, Assam
@ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Kumar
(@rkumaritsme) reported
@ACTFibernet i would recommend instead of showing empathy, work on issues on urgent basis as your SLA of 10 am has surpassed .i demand discount on bill for the days the service are down.@AshwiniVaishnaw Sir this is the level of support of private companies. horrible. Customer last for them.
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ESN
(@esng25) reported
@ACTFibernet Mr. Shreyas Bangera Mr. Anand GS / Mr. Suresh Babu Mr. Bala Malladi Why you people can’t resolve one simple problem always give wrong commitments
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Satish Peri
(@SatishPeri4) reported
@ACTFibernet such a pathetic service. SR10561512459654 this is my latest ticket for no internet and reason is always the same. I raise atleast one no internet service ticket every month.Thanks to the local technical team for boosting our mental pressure
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Durga Prasad D$P
(@DurgaRamPrabha) reported
@esng25 @ACTFibernet @ACTFibernet i think there is no single person to take care of simple thing and instead ur executives r giving wrong commitments and arguing with us. I fed up with ur services. Im gng to file a complaint to consumer forum on u people. U people are doing robbery from. Our pockets.
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Bharat kumar yagnala
(@Bharat_yagnala) reported
@IamNicck @ACTFibernet It was almost the same for me too. Its been more than a year now that I have discarded ACT. Switched to @airtelindia and the experience has been pretty seamless. Low network interruptions and swift issue resolutions when compared to ACT
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Rakshanda Gurung
(@Rakshanda22) reported
@ACTFibernet I have been informed while charging that their will be no charges applicable if I shift to other places of Bangalore now your executive is updating me due to COVID situation they are not going to customer place but if I will take the more 3 months subscription they
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Som
(@Som41013872) reported
@ACTFibernetHYD , @ACTFibernet such unprofessional service from ground staff.. have requested for relocation, they have been extremely rude, uncouth and a total disaster to talk to.. local goons have been hired, I fear so.. Shame to see the falling standards of Act quality
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manojreddy
(@IamManojReddy_A) reported
@ACTFibernet Ok @ACTFibernet i mean to solve a issue not to close the ticket without any resolution #customer #customerservice #CustomerExperience
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mysuru
(@mysoor) reported
@ACTFibernet why are you not adequately staffing Kannada speaking customer support team? Have to wait 10m and after that it gets transferred to hindi or telugu staff? #KannadaGrahakanaHakku #ServeInMyLanguage @PMOIndia @rajanna_rupesh
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Craig Vonlintzgy
(@cvonlintzgy) reported
@ACTFibernet Internet is down again ... Kindly solve the matter fast please as I hv work to do and this is happening quite frequently please look into it as soon as possible.