ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 10 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anirudh (@IamRamAnirudh) reported 2 minutes ago

  @ACTFibernet @ACTFibernetHYD There is no option to cancel my current plan in the app. Please cancel my current subscription plan which ends this month as I am not planning to renew. Account No. 101010515407

• 
  HAMZA EQUBAL (@EqubalHamza) reported 2 minutes ago

  Everyone Please disconnect your connection with @ACTFibernet. They never help. If you trust @ACTFibernet, you could lose your job. I went through this myself after I disconnected my connection.

• 
  revealing the area (@thorfinnn1111) reported 2 minutes ago

  @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

• 
  rajusekh (@U1Raju) reported 6 minutes ago

  @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336- With the brand new mesh connection of Wifi, I was not expecting such disruption while working using ACT mesh wifi. I request this to be  escalated to the head office for prompt attention and resolution. (1/2)

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 6 minutes ago

  @ACTFibernet This ticket needs immediate attention for refund SR10180200565819. Cannot be cheating customer by charging for 500 mbps and providing only 100 mbps.

• 
  Kiran Balaji G. (@kiranbalaji810) reported 10 minutes ago

  @ACTFibernet Super disappointing experience. The Sales team assured a different connection at the time of payment while the Installations team have installed a totally different connection. The Sales is not responding any further and I am not able to connect with Customer support

• 
  ramesh tgo (@ramesh_tgo) reported 13 minutes ago

  @ACTFibernet I was explicitly told by ur back end team that an opt was required to close this ticket. I dint get one and I dint give them one. So when u can't figure out a solution, u unilaterally decide to screw what the customer wants and close the ticket?? Explain this like in 5.

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 13 minutes ago

  @ACTFibernet What a pathetic service. The fix doesn’t even last a day and starts troubling again and as usual no response from the Tech Team. Let me know if I have to change the provider

• 
  Piyush Chowdhary (@rcpiyush) reported 16 minutes ago

  @ACTFibernet Any update???? This is pathetic service

• 
  mainak (@mainakgt) reported 17 minutes ago

  @ACTFibernet Upgraded the plan to ACT SPRINT MESH one month back. No new router installed and no guidance on OTT. Ac no 102016207270. False promises delivered every time calling ACT customer care. @MIB_India @GoI_MeitY please look into this.