ACT Outage Report in Tezpur, Sonitpur, Assam

@ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

@ACTFibernet If you really cannot provide proper services, give me back my money and cut the connection off. I'll look for other providers. Intentionally ignoring your customer when called, making wait on call for 45+ mins with your bot , I know you. 2/2

@ACTFibernet, being on 'Basic plan' doesn't mean that you should avoid people. When I was on 'Swift plan' every connectivity problem were resolved in a span of 4 - 5hours. But now, it's been 2 whole days and none of your employees are picking the call either. 1/2

Here we go again @ACTFibernet support is pathetic ..

It seems that @airtelindia will not take any accountability & action on the issues raised by custmrs After raising a ticket for my broadband connection, I have to wait for 3 days and follow up with cc and local team just so that ghost me again will have to switct to @ACTFibernet

@ACTFibernet - Worst ever connection. Internet not working since morning. You guys sent someone to fix it. It got fixed and it's not working again now. Need to change my broadband to other providers. Worst network Act broadband.

@ACTFibernet My disconnection request is being postponed for the last 5 days continuously. Seems like you are just postponing to clock more billing. Can you please help?

SR10367412513854 @ACTFibernet Please check this ticket and resolve asap. #ACTFibernet . This issue is occuring more frequently so please check and provide permanent resolution #WorstService

@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.

@ACTFibernet @ActfiberC I facing regular internet diconnection, i have raised this issue many times, your representative dosent show up, but in call he says has been fixed and close the ticket. They asked me to change to a new rooter, still not resolved.!

The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer