ACT outages and service status in Tezpur, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Tezpur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tezpur, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Tezpur, Assam
Latest outage, problems and issue reports in Tezpur and nearby locations:
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Prabal (@prabalrocks96) reported from Tezpur, Assam@ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Pal (@Deepakpal) reportedHey @ACTFibernet 2nd instance of no internet in a week. Can you please help resolve the open ticket. Thanks
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Ravindra (@RavIndra559) reportedDear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Jul(DD/MM) 09:00 to 13:00. Team ACT @ACTFibernet @ACTFibernetHYD what to do now? Any suggestions?
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manish kundan (@manishkundan01) reported@ACTFibernet, I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Since then, I've called customer care every day. Every time, I'm told an engineer will visit "today" yet no one has shown up. #CustomerService #ACTFibernet
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Ramlal Waghray (@ramlal_w) reported@ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation
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just being honest (@beingmejst) reported@ACTFibernet Just got internet back. Issue resolved. TY
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet Thanks for the canned reply bot. You cannot give a permanent fix. Every few days there is a failure. #avoidact #fail Time to look for an alternative
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Praveen (@praveen0601) reported@ACTFibernet internet down for the past 2 days.. Ticket reference number SR10880961184814
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Pratik Dhoot 🚀✨ (@pratikdhoot23) reported@ACTFibernet 36+ hours without internet. 3 calls to customer care, 30+ mins wait each time, false promises of a technician, and zero resolution. SR10180978587984. Day 2 of this pathetic service. Do you care about your customers? This level of negligence is shocking. Resolve now
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Manirajan S Kannan (@ManirajanKannan) reported@ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too
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Varun 🇮🇳 (@krishsthoughts) reported@ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.