ACT outages and service status in Tezpur, Assam

Problems in the last 24 hours in Tezpur, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tezpur, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Tezpur, Assam

Latest outage, problems and issue reports in Tezpur and nearby locations:

• 
  Prabal (@prabalrocks96) reported 43 minutes ago from Tezpur, Assam

  @ACTFibernet major scam happening from your end. I got my connection on 3rd of March and was told it is for a month. I left the city on 22nd of March and as any other service I expected it to stop on 3rd of April. Now I'm getting calls from yur CC saying I have to pay 850 1/2

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vinay soni (@vinaysoni380) reported 5 minutes ago

  @ACTFibernet @ACTFibernet Really pathetic service. Old request is closed saying battery changed, but the condition is same. No power backup in the the wifi connection. As soon as power goes it gets off. SR10280055627718 new is raised.

• 
  MayaRao (@MayaRao) reported 8 minutes ago

  @ACTFibernet @methalafan No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

• 
  Anand Nagshenkre (@ANagshenkre) reported 10 minutes ago

  @ACTFibernet When can you fix it ? I waited for 12 hours a day without Internet connection. Postponed all my urgent work Internet is oxygen now , cannot wait more. Fix it within today ..

• 
  Haiku (@riceofsushi) reported 11 minutes ago

  @ACTFibernet We signed up yesterday for a 100 Mbps connection (CAF 102800585515) & paid 3 months in advance. Promised installation yesterday or today by Navya (97408 31843). Since then, there has been no response to calls/WhatsApp. Customer support escalation also unresolved.

• 
  Ayan Chowdhury (@ayanc97) reported 13 minutes ago

  @ACTFibernet I had to call your customer care to get the work created! WTH? After paying I have to followup like this? Why you keep this kind of agents? Fire and build a website where we can choose and pay ourselves. It will improve your customer experience only. This kind of fraud sales ..

• 
  Shubham (@Shubham75182222) reported 15 minutes ago

  @ACTFibernet please help me in resolution for this ticket #SR10280058860234. It has been more than 72 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ? ENgineer is not picking.

• 
  Vivek Phadnis (@vivekphadnis) reported 18 minutes ago

  Horrible service by @ACTFibernet. It is now the fourth day since internet is not working. This is in Malleswaram, Bengaluru. Nobody is responding to my calls.

• 
  sridharcorby (@sridharvolvo) reported 22 minutes ago

  After paying the amount for 6month ACT Bronze internet plan in madurai. Still no response from the Service team for connection. After the assurance from customer care in that connection will be given before today @3PM But no response from anybody, feels like scam. @ACTFibernet

• 
  Adithi (@adeatii) reported 22 minutes ago

  @ACTFibernet It’s already been 48 hours. I cannot continue like this and will have no option but to cancel my plan and switch to another internet provider due to poor customer service @ACTFibernet @FiberAct

• 
  karthik (@karthikV4U) reported 23 minutes ago

  It's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding