ACT outages and service status in Salem, Tamil Nadu

Problems in the last 24 hours in Salem, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 6 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet

• 
  Ramarko Sengupta (@ramarkosg) reported 6 minutes ago

  .@ACTFibernet it's impossible to get through anyone in customer care. There's been an outage since morning, a ticket was raised too but no visibility or communication on when the connection will be restored. Your local engineers aren't responding either.Ticket: SR11081361320654

• 
  Ranjit (@i_mranjit) reported 11 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 14 minutes ago

  @ACTFibernet It has been Pathetic experience from last 1 week using your ACT fibernet. I am not sure when it's going away and when it's working. And even after raising the ticket none of them are turning up to find the root cause of the issue. Highly disappointed with the service

• 
  Cha ran (@Charan54928379) reported 16 minutes ago

  @ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.

• 
  Maitreyanath (@Maitreyanath) reported 16 minutes ago

  @ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!

• 
  sanjay bajaj (@iiirdi) reported 22 minutes ago

  @Airtel_Presence @JioCare @ACTFibernet In case of internet down how much time it takes you to restore services let me know as need to take a call on good service provider #CustomerSupport #CustomerExperience

• 
  Sandeep Reddy Patlolla (SR) (@Sandeep27177978) reported 24 minutes ago

  @ACTFibernet Why did I get the promise from your customer care executive saying installation will be done on same day or the next day

• 
  Achal Gupta (@achalguptaaa) reported 26 minutes ago

  @ACTFibernet If your highlighting doesn’t resolve my issue in next 48 hours then I will show you what highlighting is by complaining to consumer court and make you pay for damages to my property and mental agony

• 
  MR KAATS (@mr_kaats) reported 29 minutes ago

  The audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet