ACT outages and service status in Salem, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Salem, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 13, 3:38 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Salem come from postal codes 636007 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Salem, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Salem, Tamil Nadu
The most recent ACT outage reports came from the following cities: Salem.
| City | Problem Type | Report Time |
|---|---|---|
|
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Internet | 2 days ago |
|
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Internet | 7 months ago |
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rvaidyanath (@rvaidyanth) reported@ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution
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Arijit Majumdar (@Aar_i) reportedIt takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia
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karthik alagan (@karthikalagan) reportedThis is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.
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Seeker (@seeker0321) reported@ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread
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Avinash Meka (@MekaAvinash) reported@ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.
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karthicmaniyan (@karthic74) reported@ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys
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sri vatsav (@SrivatsavGorthi) reportedYet another issue. WiFi stays in red whenever there is a power cut and when it comes back. Manually have to remove the power cables from both the routers and reconnect them to fix it. Terrible experience yet again. Can you fix anything?? @ACTFibernetHYD @ACTFibernet
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet @zomato @letsblinkit Worst services in Lucknow .
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sumanth (@sumanthcalling) reportedDera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.
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ismail baumran (@ismailbinomer) reported@ACTFibernet Why no one is ready to fix this in one go. After every couple of weeks I’m facing the connectivity issue and you guys take 4-7 days to get this fixed waste of time money. If you don’t have man power then don’t expand your bandwidth