ACT outages and service status in Salem, Tamil Nadu

Problems in the last 24 hours in Salem, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BRP (@brpAndhra) reported 3 minutes ago

  @ACTFibernet you guys are holding my money I have relocated the connection and same router is used in new location. Shamelessly rejecting transfer of balance Multiple tickets with no resolution. @ConsumerReports

• 
  mamidimanikant (@mamidi09) reported 5 minutes ago

  Disappointed with @ACTFibernet service today. Technician lacked technical knowledge and spoke very disrespectfully. Requesting action and an experienced technician to fix Ticket ​CC: @DoT_India @TRAI

• 
  Mohammad suleman (@Mohammadsu19391) reported 8 minutes ago

  @ACTFibernetHYD @bnarendraverma @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Zeeshan Ali Baig (@L1arXDcsgo) reported 9 minutes ago

  @ACTFibernet Pardon my impatience. Please just do not post your script snippets. Please help me with what the specific resolution is going on, you can atleast do that for your delays instead of posting a pre written snippet, contact the field guys and let me know!!

• 
  Uday 😛 (@Saibrahmam5) reported 9 minutes ago

  Dear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.

• 
  Ranjit (@i_mranjit) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I've already paid the full amount, and there's no refund option. The only reason I'm still stuck with ACT is because your refund policy leaves customers with no real choice. This is extremely frustrating and reflects poorly on your customer experience.

• 
  Debottirno Chowdhury (@SubimolSen) reported 17 minutes ago

  @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

• 
  Sidharth74 (@Sidharth_74) reported 18 minutes ago

  @ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??

• 
  akash (@akashb14) reported 21 minutes ago

  @ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828

• 
  Pranay. (@_Xraptor_) reported 21 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet