ACT outages and service status in Salem, Tamil Nadu

Problems in the last 24 hours in Salem, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiran Surya Nadella (@kiran_nadella) reported 6 minutes ago

  @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

• 
  Razia Devani (@RaziaDevani) reported 6 minutes ago

  Pathetic service by Actfibernet... No responsibility or ownership... @ACTFibernet

• 
  Anonymous (@AnotherGuyyyy) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD Such a worst Broadband service in Kondapur, Hyderabad. The guy called Prem approached me to change the connectivity line and raised a shifting request on my behalf. Now they've disconnected my connection because I haven't payed the Shifting Charges.

• 
  Lakshminarayanan (@lucksmy) reported 8 minutes ago

  @ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.

• 
  Vinay Verma (@vinay8493) reported 11 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct I booked for new connection last friday, i was promised installation within 24 hrs but as of now installation is not done, payment etc everything is done, i was expecting better service from ACT. Can you expedite the process

• 
  Ravi Raj (@rajput_ravi12) reported 13 minutes ago

  Your team doesn't value customer's time. False commitments and no intimation to the customers on the installation time of a new connection. Your team wasted my entire day by giving false hopes on the new internet connection installation. Really shameful! @ACTFibernet

• 
  Samiullah Shaik (@samiullah_shaik) reported 14 minutes ago

  @ACTFibernet @ACTFibernetHYD @FiberAct 101810485949 till now mesh pad not given if your not giving just wire provide when your going to provide router and mesh pad if your not refund my whole amount I am unable reach customer care call me

• 
  Viyaki (@viyaki_s) reported 20 minutes ago

  @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

• 
  Harsh Agarwal (@President_Roley) reported 23 minutes ago

  @ACTFibernet The customer care shamelessly tells it will be solved within 24 hours for 3 weeks and never solves it. Reaching out via email is also useless. Never buy anything from ACT. @ACTFibernet If you have a bit of shame left. Check my ticket number SR10180846433465

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 26 minutes ago

  I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet