ACT outages and service status in Salem, Tamil Nadu

Problems in the last 24 hours in Salem, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  huh! is it me (@Avinash_ganapa) reported 7 minutes ago

  @ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?

• 
  Srinivas Konduru (@srinikonduru) reported 8 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Thamizhan (@ImThamizha) reported 14 minutes ago

  @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

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  huh! is it me (@Avinash_ganapa) reported 16 minutes ago

  @ACTFibernet I’m filing a consumer complaint tomorrow

• 
  WhySoSerious (@daburkaatel) reported 17 minutes ago

  @ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?

• 
  Shilpesh Shah (@Shilpesh1807) reported 20 minutes ago

  @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

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  Unfiltered Pahadi (@sidhePaHadseee) reported 21 minutes ago

  @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?

• 
  Metatranze (@katentyran) reported 21 minutes ago

  @ACTFibernet I'm unable to change my plan. The portal keeps pushing me back to the home screen and asks me to log in again and again in a loop. Please check and fix!

• 
  anish jain (@anishjain95) reported 26 minutes ago

  @ACTFibernet what a horrible experience. Paid for a new connection. The sales guy promised for same day installation, but now I am following up since 3 days and no one has any answers to what is happening. All they say is I will arrange a call back, but no one really does.

• 
  KISHORE_YADAV (@KISHOREYADAVB) reported 31 minutes ago

  @ACTFibernet Hi @ACTFibernet THE ISSUE STILL PERSISTS, this is really getting bad and unprofessional, I have again raised a complaint SR10280553536344, I would really appreciate in fixing this issue