ACT Outage Report in Salem, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Salem, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Salem and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aneesh T
(@docaneesh) reported
@ACTFibernet 7 of your customer care executives could not arrange a call back over 2 weeks. I don't expect anything from @ACTFibernet anymore.
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ganesh
(@ganesh900517) reported
@ACTFibernet is waste in resolving the query of a customer who is been loyal from past 4 years. Taking 2 months fir just name change of my account is completely disgusting. From now my opinion has been changed and posting the negative on this.. Waste customer service and time
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poojitha
(@poojitha1) reported
Dear @ACTFibernet Internet is not working since yesterday afternoon. No one bothered to look into this issue yet. Please don’t made me to think that I have taken wrong decision in choosing @ACTFibernet If you have any courtesy, kindly look into this asap. Very pathetic service
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SITARAM KHANDELWAL CA
(@casrkjpr) reported
@ACTFibernet My account no is 118514239663. Have paid Rs. 13006 for an annual plan (10606 internet services + 2400 for Static IP) on 28th Jan21 on the condition of static IP only.Static IP has not yet been provided ao far despite of several reminders.Take back ur service & refund
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Naveen Kumar Sunkari
(@snaveen_333) reported
@ACTFibernet What is the SLA to resolve this - the customer care IVR is also not working fine, it is not going behind the language selection option, it becomes silent
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Anitha Sridharan
(@iminusq) reported
Pathetic customer service by @ACTFibernet. Even after 7-day SLA to move the box seamlessly, there has been zero response from the ACT team. No internet. No box movement. No response from onfield support/customer support. Very disappointed.
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ganesh
(@ganesh900517) reported
@ACTFibernet Switching to different service like Airtel would be better than this Act.. I've been waiting for name change of account from past two months. I request everyone to this tweet and inform your friends to disconnect their service and switch to another one pls.
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Brahma
(@TheOnlyBrahma) reported
@ACTFibernet Your service is too inconsistent and disconnects 10 times in an hour. When we complain, no response. You are going from bad to worse ACT
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Vijay Prasad Bijiga
(@Vijay5580) reported
@ACTFibernet I want the issue to be sorted in the next hour by 5pm
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ganesh
(@ganesh900517) reported
@ACTFibernet @ACTFibernetHYD how many months I have to wait to just name change.. How many calls I have to make to you. Is this the way you take care of customer queries. I'll not recommend this service to anyone. And I'll inform my friends to disconnect their service.