ACT outages and service status in Pulicat, Tamil Nadu

Problems in the last 24 hours in Pulicat, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pulicat, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports Near Pulicat, Tamil Nadu

Latest outage, problems and issue reports in Pulicat and nearby locations:

• 
  ravi (@rickyravikumar) reported 32 minutes ago from Pulicat, Tamil Nadu

  @ACTFibernet I paid 4000 for new connection. But no response yet. Worst service ever. I am going to raise issue with my card

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amalendu Pandit (@AmalenduPandit) reported 36 seconds ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Shrinivas Mhethre (@SMhethre) reported 4 minutes ago

  @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

• 
  Pradeep Raj (@deepu67) reported 4 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Patrick.Bateman (@redblue2504) reported 6 minutes ago

  @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

• 
  Sampath PSPK (@SampathPSPK_) reported 6 minutes ago

  @ACTFibernet Where is your resolution? Still no update. Worst response by your executives. They promised the new connection will be installed yesterday for sure. Still not resolved. They are saying another 24 hours. It's totally fraud. Get it done this evening or just refund the money back.

• 
  Justaname (@Chaitali2608) reported 6 minutes ago

  There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

• 
  sourav purohit (@souravpurohit) reported 7 minutes ago

  @ACTFibernet your customer cares inability to help me shift my connection, has made me disconnect my act fibernet . A week passed since i raised a request yet no help provided only fake promises.

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 8 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  tej (@arun238) reported 8 minutes ago

  @ACTFibernet Have raised ticket 20 days back but no response and called customer care everytime they say 24 hours , what's going on Worst service #actwifi #actfibernet

• 
  Dheeraj (@dheeraj_aluju) reported 9 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth