1. Home
  2. Companies
  3. ACT
  4. New Delhi
ACT

ACT outages and service status in New Delhi, Delhi

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received May 4, 6:15 AM GMT+5:30.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

The latest reports from users having issues in New Delhi come from postal codes 110043 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in New Delhi, Delhi

The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Delhi, Delhi

The most recent ACT outage reports came from the following cities: Delhi, New Delhi, and Noida.

CityProblem TypeReport Time
Delhi Internet 6 days ago
Delhi Total Blackout 10 days ago
New Delhi Internet 11 days ago
Delhi Total Blackout 12 days ago
Delhi Internet 15 days ago
Delhi Internet 24 days ago

Nearby cities with recent reports

Delhi

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near New Delhi, Delhi

Latest outage, problems and issue reports in New Delhi and nearby locations:

  • SobtiVinod
    Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi

    @ACTFibernet Still no response all I’m getting is mails which are not helping in anyway. Disgusting service and response.

  • Vaibhav40616528
    Vaibhav Kalra (@Vaibhav40616528) reported from New Delhi, Delhi

    I have been using @ACTFibernet net for 3 years. I deactivated my account due to their bad #internet connection. I initiated the process for refund they say NO to me and customer executive was using bad language. It was such a #terrible #experience. I request not to go with them.

  • Rajinde80419037
    Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi

    @ACTFibernet If possible to customer service person (atleast 24*7 working) Contact number at North region..

  • hbkprashant11
    PRASHANT (@hbkprashant11) reported from New Delhi, Delhi

    @ACTFibernet Act broadband services are poor , pathetic and no customer accountability and will not recommend anyone to take their broadband connection

  • GauravS51647180
    Gaurav Sharma (@GauravS51647180) reported from New Delhi, Delhi

    @ACTFibernet my internet connection no. 110635620893 is not working. No response from customer care as well.

  • shantanua86
    Shantanu Agarwal (@shantanua86) reported from New Delhi, Delhi

    @ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793

  • akshat10jain
    Akshat Jain (@akshat10jain) reported from New Delhi, Delhi

    @ACTFibernet Can you please look into my issue? SR11054917666072

  • GauravS51647180
    Gaurav Sharma (@GauravS51647180) reported from New Delhi, Delhi

    @ACTFibernet extremely poor service. Got a new internet connection yesterday. Paid for three months in advance and now it's not working. A/C NO. 110620217702

  • PoisonMeNow
    Xhaka (@PoisonMeNow) reported from New Delhi, Delhi

    @ACTFibernet Called customer care and spoke. He mentioned that in next 4 hours the issue to be quickly resolved. Also, no call back received. Its me who's calling bcz urgency is at my end. Please do the needful.

  • rahulbajaj24x7
    Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi

    @ACTFibernet Today it's a 3rd day & the complaint is not resolved yet Internet is still down.. seriously pathetic service (for sure you will be losing customers)

  • karan_purewall
    Karan Purewall (@karan_purewall) reported from New Delhi, Delhi

    @ACTFibernet with every passing day your IVR support is getting lamer. Gave request for disconnection of an extra connection 15 Days ago. Bill generated again. Can't even even speak to CC.

  • TheHarishTiwari
    Harish Tiwari 🇮🇳 (@TheHarishTiwari) reported from New Delhi, Delhi

    @ACTFibernet my ACT Fibernet is without internet within 02 days of installation, unable to reach customer support. Raise ticket through app, which seems to be for no use. Is anyone there who can resolve this.

  • rajeev_chhabra
    Rajeev Chhabra (@rajeev_chhabra) reported from New Delhi, Delhi

    @ACTBangalore @ACTFibernet don't not install ACT broadband, you will cry, we took yearly subscription and now bound to use and every day we have to complaint but no permanent solution, NOT AT ALL RECOMMENDED

  • Sandeepgupta75
    Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi

    @ACTFibernet the most pathetic network inDelhi that it’s down at least 3-4 times a month. Pathetic Network.

  • iAmABiGill
    ABi Gill™ (@iAmABiGill) reported from New Delhi, Delhi

    @ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer

  • RameezAbbasAdv
    Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, Delhi

    Resolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet

  • Vishalsingh7123
    Vishal Singh (@Vishalsingh7123) reported from New Delhi, Delhi

    @ACTFibernet Such Worst Service.. Never Buy this Fibernet 😡

  • rahulbajaj24x7
    Rahul Bajaj (@rahulbajaj24x7) reported from New Delhi, Delhi

    @ACTFibernet Thanks for resolving the complaint after 3 days. But I personally think that company should resolve complaints without customers being forced to use social media platforms... hope I need not to use such ways in future for the complaints resolutions.🤞🏻

  • impragyat
    pragyat kulshreshtha (@impragyat) reported from New Delhi, Delhi

    @ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago

  • OliviaS85813117
    Olivia Simon (@OliviaS85813117) reported from New Delhi, Delhi

    @Airtel_Presence No worries, I switched to @ACTFibernet. They did installation in 2 hours of request being raised and I have 250+ mbps on my devices. Happy with what I have. Leaving @Airtel_Presence was a good decision!! Thanks to your customer service for not responding on time!! 🥰

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SumitPr72537166
    Sumit Prakash (@SumitPr72537166) reported

    @ACTFibernet no resolution till now..forcing us to discontinue the service…

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Need urgent solution like this delay my connection will be disconnected please solve it today so i can make payment

  • mridul_rajawat
    Mridul Singh Rajawat (@mridul_rajawat) reported

    @ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.

  • salistrail
    Salis (@salistrail) reported

    @ACTFibernet This installation is waiting for more than 24 hours. Who ******** going to address this ? Work Order WO102801560898

  • gopianands
    gopianands (@gopianands) reported

    @ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.

  • kerri_cp18
    Kerensa Sheen (@kerri_cp18) reported

    @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.

  • alex43225685
    alex007 (@alex43225685) reported

    @ACTFibernet : our corporate internet connection not working since yesterday we have raised Service Request No: SR11880181013044 after that engineer visited site and simply told us that surrender your connection he is not able to resolve the issue, worst service of act Fibernet

  • sarathsarru
    Rachapudi Sarath (@sarathsarru) reported

    @ACTFibernet want to report a serious issue. Your field executive is logging in as customer and closing ticket. He called me in the morning as I reported an issue. He resolved the issue & asked for an OTP. After I have provided it. I realised that it’s OTP for login