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ACT outages and service status in New Delhi, Delhi

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 86% Internet (86%)
  • 14% Total Blackout (14%)

The latest reports from users having issues in New Delhi come from postal codes 110043 , 110002 and 110020 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in New Delhi, Delhi

The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Delhi, Delhi

The most recent ACT outage reports came from the following cities: Delhi, and New Delhi.

CityProblem TypeReport Time
Delhi Internet 8 days ago
Delhi Total Blackout 17 days ago
Delhi Internet 24 days ago
New Delhi Internet 28 days ago
New Delhi Internet 29 days ago
New Delhi Internet 30 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near New Delhi, Delhi

Latest outage, problems and issue reports in New Delhi and nearby locations:

  • TheHarishTiwari
    Harish Tiwari 🇮🇳 (@TheHarishTiwari) reported from New Delhi, Delhi

    @ACTFibernet my ACT Fibernet is without internet within 02 days of installation, unable to reach customer support. Raise ticket through app, which seems to be for no use. Is anyone there who can resolve this.

  • PoisonMeNow
    Xhaka (@PoisonMeNow) reported from New Delhi, Delhi

    @ACTFibernet A service request is already raised ... SR11061143974812 .. Still I am seeing no action been taken and its almost 15 hours now .. Damn!!

  • almaskhanmohd
    ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi

    @ACTFibernet No help in plan change and in Billing. Really disappointing service.

  • Sandeepgupta75
    Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi

    @ACTFibernet the most pathetic customer service as you keep on dialling there no you will never get through them.and if you get through them you will not be able to speak. PatheticCustomer Care

  • Himanshu539902
    Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi

    @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......

  • Himanshu539902
    Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi

    @bada_paww @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......

  • Vishalsingh7123
    Vishal Singh (@Vishalsingh7123) reported from New Delhi, Delhi

    @ACTFibernet Such Worst Service.. Never Buy this Fibernet 😡

  • Rajinde80419037
    Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi

    @ACTFibernet pls. Chks the our internet connection . Connection is not properly working . So, Request resolve the problem.. Raman Thakur Regd. Mobile no-7982414617. Naraina Vihar New Delhi.

  • shantanua86
    Shantanu Agarwal (@shantanua86) reported from New Delhi, Delhi

    @ACTFibernet Issue has not been resolved yet not sure how much time it will take, can you please get this fixed or return my money.

  • sumeetsaurab
    Sumeet Saurabh (@sumeetsaurab) reported from Noida, Uttar Pradesh

    Really poor service @ACTFibernet It has been 3 days since we have raised complaint for rectifying broadband issue but there is no response. Here is the ACT issue no SR11063217922121 and ac no 110437308126. @TRAI @GoI_MeitY Can there be some penalty for such ignorance ?

  • PaliaRishabh
    Rishabh Palia (@PaliaRishabh) reported from New Delhi, Delhi

    @ACTFibernet complaint Id is SR11060418026252 i have complained yesterday but nobody has solved my problem as my net is not working from yesterday and I can't able to work.

  • Sandeepgupta75
    Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi

    @ACTFibernet the most pathetic network inDelhi that it’s down at least 3-4 times a month. Pathetic Network.

  • _TheJangra
    Sandeep जांगड़ा (@_TheJangra) reported from New Delhi, Delhi

    @ACTFibernet It is written on your website that you will get 3300 GB data for the month but your customer care says that since March our company has started giving unlimited data. Because of this I am getting very confused. Please clear my confusion.

  • SanjayM59121830
    Sanjay Majumdar (@SanjayM59121830) reported from New Delhi, Delhi

    @ACTFibernet Internet not working but service number is not pickup call No response Why i paying for Internet please do needfull asap. Worst service from @ACTFibernet

  • FoodieKismat_
    Foodie 😋 (@FoodieKismat_) reported from New Delhi, Delhi

    @ACTFibernet I want to Discontinue the Service... Please help

  • JahnabBharadwa5
    Jahnab Bharadwaj (@JahnabBharadwa5) reported from New Delhi, Delhi

    @ACTFibernet: more than 3 tickets last month and today similar problem happened. I have an urgent client meeting by 12:00 AM and now Internet connection is not working. How to trust the service if it fails before such emergency. CN: SR11064337682294

  • JitinGu49918680
    Jitin Gupta (@JitinGu49918680) reported from New Delhi, Delhi

    @ACTFibernet I Contacted Your customer care and made payment for new connection of Rs 14146/- Now since then till now 29 Nov No response from Your Executive, They said not covered under permission so we will refund your payment but not yet refunded , is this the way ACT work.

  • impragyat
    pragyat kulshreshtha (@impragyat) reported from New Delhi, Delhi

    @ACTFibernet I think you guys didn't understand the seriousness of Work from home. It's already been affected for 2 days and still no resolution for no Internet connectivity, Pathetic service. @jagograhakjago

  • makewithkabir
    Pradyumn Tiwari (@makewithkabir) reported from New Delhi, Delhi

    @ACTFibernet Never enquire about @actfibernet's plans to them or add your details on their website. Because if you enquire and decide not to buy then, they'll constantly spam you on whatsapp. I have blocked approx. 10 of their numbers and it still doesn't end

  • hbkprashant11
    PRASHANT (@hbkprashant11) reported from New Delhi, Delhi

    @ACTFibernet Act broadband services are poor , pathetic and no customer accountability and will not recommend anyone to take their broadband connection

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky

  • apratim18
    kumar apratim (@apratim18) reported

    @ACTFibernet Thanks. The issue got resolved few hours back.

  • pramodhvittal
    pramodhvittal (@pramodhvittal) reported

    Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

  • suvobratam
    SUVOBRATA MUKHERJEE (@suvobratam) reported

    @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.

  • krishsthoughts
    Varun 🇮🇳 (@krishsthoughts) reported

    @ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.

  • nivasravi
    Nivas Ravichandran (@nivasravi) reported

    @ACTFibernet I had raised a request for a shift in connection. The resolving time was today by 1 PM. The service person is not responding. The service for ACT is so poor.

  • sarankumars
    Saran Kumar (@sarankumars) reported

    @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

  • pnkthealien
    Mohammad Qabir (@pnkthealien) reported

    @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA