ACT outages and service status in New Delhi, Delhi
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 7, 9:44 PM GMT+5:30.
- Internet (75%)
- Wi-fi (25%)
The latest reports from users having issues in New Delhi come from postal codes 110002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Delhi, Delhi
The most recent ACT outage reports came from the following cities: Delhi, New Delhi, and East Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 1 day ago |
|
Delhi
|
Internet | 5 days ago |
|
New Delhi
|
Internet | 18 days ago |
|
New Delhi
|
Wi-fi | 30 days ago |
|
Delhi
|
Internet | 1 month ago |
|
East Delhi
|
Internet | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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ACT Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Razi Zaheer (@razizaheer) reported from New Delhi, Delhi@ACTFibernet just got a call from your executive who explained to me that I have to pay double the amount for half the data as compared to new customers because *I have been your customer for several years now*. This has to be a first in Customer Loyalty Bonus ever. Just Amazed
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Kuldeep Sharma (@Kuldeep9Sharma) reported from New Delhi, Delhi@ACTFibernet Ticket closed but problem not resolved regarding the bill
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Anil Kumar Yadav (@Anilyadavdv007) reported from New Delhi, Delhi@RankRover @ACTFibernet Always try to look for local players whenever you want an internet connection for better technical support in such cases.
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Akshat Jain (@akshat10jain) reported from New Delhi, Delhi@ACTFibernet The issue is resolved. Thanks
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Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi@ACTFibernet the most pathetic network inDelhi that it’s down at least 3-4 times a month. Pathetic Network.
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Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi@ACTFibernet The issue is still pending and in fact you guys are still pending it on purpose as I’ve received a message stating the refund would be initiated within 10-15 days.
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Bhanu pratap singh sambyal (@bhanusamby16) reported from New Delhi, Delhi@ACTFibernet no update regarding my complaint. None of your engineer contacted me and both your helpline number are not working. Please look into it as wfh condition internet is something that doesn't get cut or halt . Atleast send a engineer or update your helpline number.
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Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, DelhiThe payment for upgrading was taken on 27th Dec 2021 (₹13528.23) and it will be almost a month and the issue still hasn’t resolved. Your guys made us buy a router for ₹10000 claiming that the current router will not support 1 GBps speed. @ACTFibernet
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Ashish Joshi (@ashish123456789) reported from New Delhi, Delhi@ACTFibernet Nothing Happened despite you assuring that you are takinng up on Priority. Is ACT closing down operations . Can you pls act & resolve my down internet connection Today . Local Service person is not supporting as he says I am on Leave .. Is ACT is also on Leave or shutting Down
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ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi@ACTFibernet No help in plan change and in Billing. Really disappointing service.
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Siddharth (@siddharth_bmw) reported from New Delhi, Delhi@ACTFibernet I am very disappointed with the customer service and delay in installation of my 150 mbps plan that has not taken place even after 24 hours of payment. I have to follow up repeatedly for this and NO concrete information/assurance given.
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ABi Gill™ (@iAmABiGill) reported from New Delhi, Delhi@ACTFibernet you guys got the Worst customer service and follow up ever.. You're Amazing on billing, never miss it by a minute but when it comes to Service, you go missing. Waiting on your revert. - Unhappy Customer
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Tarun Pramanick (@tarunpramanick) reported from New Delhi, Delhi@ACTFibernet I feel I am at an disadvantage with ACT this the 4th time internet is down in a month. Now your team has changed the connection joint yet the issue persist. Your ticket number is SR11061988044392. How many times do I have to complain about the same thing.
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Rameez Abbas (@RameezAbbasAdv) reported from New Delhi, DelhiResolve my issue ASAP...M facing it from last 3 days...Your ACT Fibernet ticket no SR11066613122354 has been reopened. You can track the status using the ACT Fibernet app. Team ACT @ActfiberC @ACTFibernet
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Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi@ACTFibernet @KRISHNA83138665 @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......
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O P SINGH (@opsingh1972) reported from New Delhi, Delhi@ACTFibernet internet is down in Mahavir Enclave Part-3 ND-59, kindly take action and activate immediately.
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Delhi ‘O’ Delhi (@DelhiODelhi1) reported from New Delhi, Delhi@ACTFibernet No signal, mostly poor signal internet doesn’t work.Loose wirings in the service lanes warped with electricity and telepone poles of mtnl. Lose wiring in the lanes to be removed. people paying every month but bad service.
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Faizan Patel (@faizanpatel) reported from New Delhi, DelhiHi @ACTFibernet the net has been down all day long! Fix it already.
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Shantanu Agarwal (@shantanua86) reported from New Delhi, Delhi@ACTFibernet @ACTFibernetHYD @ActfiberC Hi Team ACT, This is regards to the new connection for that I paid on 24th Aug 2021, where still no Broadband connection installed at my place, I am keep chasing. Registered Mobile No. 9911125588 Service Ticket No. :SR11061511278793
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मंशा (@mansha236) reported from New Delhi, Delhi@ACTFibernet internet services not working at DDA FLATS KALKAJI NEW DELHI
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Krishnakanth Sabnekar (@ksabnekar) reported@ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.
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Vatsal Bajpai (@vatsalbajpai_) reportedHey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.
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Seetharaman (@Indiansheart) reportedTotal apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?
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Anku Sharma (@AnkuSha12771848) reported@ACTFibernet My name is Sandeep Sharma. I’m from T Block, Gali No. 4. My internet service has not been working since morning, and the issue is still unresolved. I have my work to attend to, so please look into this urgently and restore the service as soon as possible. Please help
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Haiku (@riceofsushi) reported@ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence
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Muthu Anand (@kingindnorth12) reported@ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)
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🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reportedHey @ACTFibernet, my internet in Rohini, Delhi has been completely dead for 40+ hours. Your support just emailed asking for another 48 hours-absolutely unacceptable!This is a clear violation of TRAI's 72-hour broadband fault limit. Wake up your Delhi team! #ACTFibernet#TRAI