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ACT outages and service status in New Delhi, Delhi

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 1:45 PM GMT+5:30.
  • 60% Wi-fi (60%)
  • 20% Internet (20%)
  • 20% Total Blackout (20%)

The latest reports from users having issues in New Delhi come from postal codes 110002 and 110020 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in New Delhi, Delhi

The chart below shows the number of ACT reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near New Delhi, Delhi

The most recent ACT outage reports came from the following cities: Delhi, New Delhi, and Noida.

CityProblem TypeReport Time
Delhi Internet 4 days ago
New Delhi Wi-fi 12 days ago
Noida Total Blackout 18 days ago
New Delhi Wi-fi 18 days ago
New Delhi Wi-fi 26 days ago
New Delhi Total Blackout 3 months ago

Nearby cities with recent reports

Delhi

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near New Delhi, Delhi

Latest outage, problems and issue reports in New Delhi and nearby locations:

  • akshat10jain
    Akshat Jain (@akshat10jain) reported from New Delhi, Delhi

    @ACTFibernet neither internet not your customer chat support is working. Please provide a fast resolution. Also please provide customer care number

  • OliviaS85813117
    Olivia Simon (@OliviaS85813117) reported from New Delhi, Delhi

    @Airtel_Presence No worries, I switched to @ACTFibernet. They did installation in 2 hours of request being raised and I have 250+ mbps on my devices. Happy with what I have. Leaving @Airtel_Presence was a good decision!! Thanks to your customer service for not responding on time!! 🥰

  • im_satyampandey
    Satyam Pandey (@im_satyampandey) reported from New Delhi, Delhi

    No response worst support by @ACTFibernet

  • _srobona
    srobona choudhury (@_srobona) reported from New Delhi, Delhi

    @ACTFibernet please fix internet issues even at these odd hours. I live internet locality of Kalkaji, Delhi, not getting internet for the past 3 hours.

  • bhanusamby16
    Bhanu pratap singh sambyal (@bhanusamby16) reported from New Delhi, Delhi

    @ACTFibernet no update regarding my complaint. None of your engineer contacted me and both your helpline number are not working. Please look into it as wfh condition internet is something that doesn't get cut or halt . Atleast send a engineer or update your helpline number.

  • AbhayPr52873702
    Abhay Pratap (@AbhayPr52873702) reported from New Delhi, Delhi

    NO action is taken by ACT fibernet till now two persons that work with ACT are procrastinating the connection neither i am getting any solution from this worst experience @ACTFibernet #Nosolution

  • Rajinde80419037
    Rajinder Kumar (@Rajinde80419037) reported from New Delhi, Delhi

    @ACTFibernet pls. Chks the our internet connection . Connection is not properly working . So, Request resolve the problem.. Raman Thakur Regd. Mobile no-7982414617. Naraina Vihar New Delhi.

  • akshat10jain
    Akshat Jain (@akshat10jain) reported from New Delhi, Delhi

    @ACTFibernet The issue is resolved. Thanks

  • akshat10jain
    Akshat Jain (@akshat10jain) reported from New Delhi, Delhi

    @ACTFibernet Yes. . . the issue is resolved now. The power adapter of the modem was faulty and now has been replaced.

  • ChetanM39385255
    Chetan Mahajan (@ChetanM39385255) reported from New Delhi, Delhi

    @ACTFibernet Again I called up your customer care and they are forcing me to continue the connection and without my permission disconnection was closed horrible customer experience Do not go for Act fiber Guys

  • DrTarun278
    Dr. Tarun Srivastava (@DrTarun278) reported from New Delhi, Delhi

    The payment for upgrading was taken on 27th Dec 2021 (₹13528.23) and it will be almost a month and the issue still hasn’t resolved. Your guys made us buy a router for ₹10000 claiming that the current router will not support 1 GBps speed. @ACTFibernet

  • MahipalPrithvi
    Mahipal Singh Rawat (@MahipalPrithvi) reported from New Delhi, Delhi

    @ACTFibernet Regret to say that almost 20 hrs gone my internet connection is not working..My complaint no. is SR11066287198554. 🤔

  • Himanshu539902
    Himanshu Goyal (@Himanshu539902) reported from New Delhi, Delhi

    @ACTFibernet @KRISHNA83138665 @ACTFibernet 110637396845 Dear Act, Commitment was full when book a connection..which was never fullfilled and I never recommend to someone elese incomplete information at the time such a fraud company.......

  • GauravS51647180
    Gaurav Sharma (@GauravS51647180) reported from New Delhi, Delhi

    @ACTFibernet my internet connection no. 110635620893 is not working. No response from customer care as well.

  • babla_harsh
    Harsh Babla (@babla_harsh) reported from New Delhi, Delhi

    @ACTFibernet service is so pathetic ,no response of complaints.

  • SobtiVinod
    Vinod Sobti (@SobtiVinod) reported from New Delhi, Delhi

    @ACTFibernet The issue is still pending and in fact you guys are still pending it on purpose as I’ve received a message stating the refund would be initiated within 10-15 days.

  • SunainaS
    Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi

    @ACTFibernet pl remove yr router from my premises. your dis-service is untenable.

  • TheHarishTiwari
    Harish Tiwari 🇮🇳 (@TheHarishTiwari) reported from New Delhi, Delhi

    @ACTFibernet my ACT Fibernet is without internet within 02 days of installation, unable to reach customer support. Raise ticket through app, which seems to be for no use. Is anyone there who can resolve this.

  • almaskhanmohd
    ALMAS KHAN (@almaskhanmohd) reported from New Delhi, Delhi

    @ACTFibernet No help in plan change and in Billing. Really disappointing service.

  • hbkprashant11
    PRASHANT (@hbkprashant11) reported from New Delhi, Delhi

    @ACTFibernet Act broadband services are poor , pathetic and no customer accountability and will not recommend anyone to take their broadband connection

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • noorussaleheen
    Ser Humano (@noorussaleheen) reported

    @ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.

  • 1in1400Million
    Pasupathy VK (@1in1400Million) reported

    @natarajanv88 @ACTFibernet They cannot say that. Consumer laws in India still have teeth. Deficiency in service is a worthy enough reason to file a case. Please contact me via DM. I will assist you in getting your case filed. Not just the deposit, but we will see they are imposed a hefty costs for this.

  • sharan_tilak
    Sharan Tilak (@sharan_tilak) reported

    @ACTFibernet My internet is not working and raised ticket 48hrs before and still no solution. Ticket no- SR10379730654094.

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    It’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either

  • sunilpremts
    Sunil Prem (@sunilpremts) reported

    @ACTFibernet Still waiting for a resolution.

  • MrPrefectravi
    Ravi Rajput (@MrPrefectravi) reported

    @ACTFibernet can you explained what kind of service you served we have facing Internet issue from last week I’m daily compalining for the internet why we are paying you for disconnected services please cancel my subscription and give refund back

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Unfortunately due to confusion my service is discontinued

  • Yogesh_mr7
    yogesh sharma (@Yogesh_mr7) reported

    There is no internet from past 12 hours wtf is going on @ACTFibernet

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • Reddy079
    Abhishek Reddy (@Reddy079) reported

    @ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments