ACT outages and service status in Nāgamangala, Karnataka

Problems in the last 24 hours in Nāgamangala, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāgamangala, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nimish S Salpekar (@nimmo17) reported 7 minutes ago

  @ACTFibernet Been following up via calls for my connection shift request for one week. First ETA via email was 26 Apr, second ETA via app was 28 Apr, today it's 1 May. Also, your team says my shifting address is not their problem to solve for connection shifting. @jagograhakjago

• 
  Ethish Kumar keerthi (@EShkeerthi) reported 8 minutes ago

  Hi @ACTFibernet, This is another complaint regarding SR10679997420664. There has been no resolution even after 3 days. I’m fed up, your team hasn’t even responded, which feels like pure disrespect to the customer.

• 
  Rajeev Sharma (@Rajeev_advaitha) reported 12 minutes ago

  ACT Fibernet or acting company? Router dead since yesterday. False updates, no technician arrives, no call pickup, customer care clueless. Late fee for customers is strict. Where is accountability for service delay? @ACTFibernet @TRAI

• 
  sadakathullah khan (@hypnoindian) reported 13 minutes ago

  @ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  Hyster (@hystercy) reported 13 minutes ago

  @ACTFibernet what’s going on in South blr? My Internet connection has been down over 45 hours and now ETR has been delayed again for 4th time to tmmr 9pm Service has been pathetic so far My Service request no SR10280021544724

• 
  Pheonix (@tae_crew_) reported 13 minutes ago

  @ACTFibernet Get my wifi configured ASAP I WILL NOT PAY FOR THE WHOLE MONTH WHEN MY WIFI IS NOT WORKING

• 
  Shaiju R (@ShaijuR12) reported 17 minutes ago

  @ACTFibernet Day 2 issue still not fixed it's been more than 24hrs Ticket# SR10280007865474 Is that same excuse or any new excuse

• 
  MayaRao (@MayaRao) reported 22 minutes ago

  @ACTFibernet This is not acceptable Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 02-May(DD/MM) 16:00 to 19:30. Team ACT It’s 3 days and only ACT subscribers are suffering outage. Please ACT on this ASAP.

• 
  Raghu (@Raghhu_visu) reported 24 minutes ago

  @ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody

• 
  K Nikhil Chowdary (@nikhilc08530435) reported 25 minutes ago

  @ACTFibernet Worst service ever. The junction box issue is never fixed, and I’ve been getting only half internet for the past year. Customer support just apologizes without resolving anything. It’s been 48 hours and my issue is still pending. Feeling ashamed to be act user.