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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 1, 7:07 AM GMT+5:30.
  • 65% Internet (65%)
  • 29% Wi-fi (29%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Chennai come from postal codes 600004 , 600001 , 600107 , 600082 , 600009 , 600040 , 600118 and 600041 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 4 days ago
Chennai Internet 7 days ago
Chennai Internet 11 days ago
Chennai Wi-fi 11 days ago
Chennai Internet 13 days ago
Chennai Internet 14 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • GopiStm
    gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • D_i_n_e_s_h_R
    Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet My problem has not yet been resolved

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet my act is not working and your complaint number is also not working

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu

    @ACTFibernet need help adding GST no. To my account.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kaali_hara
    Durihara (@kaali_hara) reported

    @ACTFibernet raised a shifting request on 20th morning and today is 31st Aug 2026 no action no update. Wow, it’s becoming only more worst case as the days are passing #actfibernetBengaluru

  • viresh_uberoy
    Viresh Uberoy (@viresh_uberoy) reported

    @ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic

  • PulakChatu54122
    🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported

    Hey @ACTFibernet, my internet in Rohini, Delhi has been completely dead for 40+ hours. Your support just emailed asking for another 48 hours-absolutely unacceptable!This is a clear violation of TRAI's 72-hour broadband fault limit. Wake up your Delhi team! #ACTFibernet#TRAI

  • vchinnikrishnan
    chinnikrishnan (@vchinnikrishnan) reported

    @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

  • RagingAcs
    Acs (@RagingAcs) reported

    Put in a request to shift connection 2 weeks ago. ETA on the ticket was 28th august. called support on 1st september. still havent got a call from agenst to shift the connection yet. @ACTFibernet @BandBajaateRaho

  • rahuulpanda
    Rahul Panda (@rahuulpanda) reported

    @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

  • balap07
    Balakumaran (@balap07) reported

    @ACTFibernet @ACTFibernet Please resolve at the earliest, else please cancel the subscription and refund the amount for the remaining months.

  • vsivasaran008
    VJ Saravana SP (@vsivasaran008) reported

    Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

  • bharani77492
    Maya Bharani (@bharani77492) reported

    @ACTFibernet Facing frequent disconnect in service, the real reason is issue with cable, don't know why the @ACTFibernet is not willing to replace the cable, if not possible to replace the cable refund the paid amount.Your Service request SR10381746959914 #CustomerSupport