ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 6, 12:49 AM GMT+5:30.
- Internet (44%)
- Wi-fi (38%)
- E-mail (6%)
- Total Blackout (6%)
- TV (6%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600004 , 600039 , 600082 , 600040 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 3 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Internet | 10 days ago |
|
Chennai
|
Wi-fi | 16 days ago |
|
Chennai
|
TV | 17 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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siju mathew (@SijuMath) reported from Saidapet, Tamil NaduTwo days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MR KAATS (@mr_kaats) reportedSR10381357589504 Request u to cancel my connection. ur connection goes down minimum one or twice every month. Absolutely no response. ur timelines don't matter as u dnt follow them. ur app does not allow to cancel connection. ur app is even worse than ur service. @ACTFibernet
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Ramarko Sengupta (@ramarkosg) reported@ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right
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sreekanth_charan (@sreekanth0510) reported@ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum
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srikanth rompally (@srikanthro38805) reportedWorest service @ACTFibernet
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Sagar Reddy (@sagarreddy) reported@ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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FinProfz (@Finprofz) reported@ACTFibernet Pathetic . No resolution till now @jagograhakjago
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ismail baumran (@ismailbinomer) reported@ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap
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Esesve Digumarthi (@esesve) reported@ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏
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Pranav Pethe (@Eminence01) reported@ACTFibernet @ACT_Issues You really need to get your act together.. from being so dependable, we have had almost 5 outages in the last 3 months of a few hours everytime.. Address - Prestige Sunnyside Elm, Bangalore 103 with no permanent fix!!