ACT Outage in Chennai, State of Tamil Nādu

@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

@ACTFibernet I am having an issue that is not available on your app. Please reach out

@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

@ACTFibernet Worst in network connection, just advertisement only not worth for that

@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

@ACTFibernet I have replied to you, internet down even 24 hours later.

@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

@ACTFibernet A quick reply will really make customer happy. #Fail

New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet One month since new connection and 5th time ACT fiber net is down. Had very high hopes about ACT services which is dwindling. Why is it happening and will the authorities take action for frequent disruptions. So many promises were made when connection was given.

@ACTFibernet don’t have Internet for 2days now. Worst Ccare with false promises. Moving to Hathaway along with 20 other ACT customers in my area. Good bye shit!

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet I ve registered first compliment oct16 and it has cosled without solution. 2nd compliment Oct 25 - SR103695806997 but still not yet resolved and no response from cc service. Please do the needful action at the earliest. #actfibernet #CustomerService

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet Service is really poor. My connection is down for more than 36 hours. No action was taken yet. I am chasing them like anything but issue still persist. I had very bad experience in the past and it continues to be. No improvement in the service at all.

Hey @ACTFibernet please send a guy to dig a hole so I could bury my router and your connection in that hole. There doesn't seem to be a valid reason for having the connection that doesn't work.

@ACTFibernet my internet s down for 5 days ! I registered complaint already but still they didn't do anything. You guys if we didn't pay bill soon suspending our ac but now will you reduce d bill amount ?

@ACTFibernet any update on this? It's not working throughout since last evening.

@ACTFibernet is there any outage in #Velachery?

@ACTFibernet Thanks, Almost for a week i dint have internet still people are figuring out what to do about it. Customer service at world class.. Please shut the shop and do something else

@ACTFibernet Two days continues follow up..still technical issue..no solution from your network..!! #jio I am waiting to change my network to #jio

@ACTFibernet successfully without internet for 5 days and this ACT tech support or the Nodal office Mr Arul doesn't know when it can fix the issue. Its high time ACT shut and leave the business #ACTfibernet @suhelseth

@ACTFibernet successfully without internet for the 3rd day in Chennai mogapair none of ACT team knows the exact date on which this issue will be fixed

What's new but never changes? My @ACTFibernet connection being down again twice in a week. Pretty sure this weekend is screwed as well

@ACTFibernet Internet is not working from last evening . Your app is also not working so that i can register an issue . Reg Mob No : 7717776364 Plz reach out ASAP

@ACTFibernet Tried calling all your local support staff in south Delhi but no one bothered to pick up the call. At the time of installation, was told that you have 24/7/365 support but I can't see that. Really misleading your customers. Not at all happy with your service.

@ACTFibernet I've registered my complaint since last evening and till now haven't received any support from you guys. My net is down again for the 3rd time since the installation of the connection which happened 2 weeks ago. #PoorCustomerService

@sanjraj @ACTFibernet ACT are cheaters. They disconnected my connection when I requested them to shift to new location. They didn’t refund my money that i prepaid for the plan. Never trust them.

[1/3] @ACTFibernet your solution was just a few callbacks and a raised ticket which was closed after doing nothing. A few hours after your closing the ticket, this happened. Absolutely fed up now!

@kingslyj @obscurosaur @aldebaran14 @ACTFibernet The first thing I do when I am handed over a friend's Android phone is switch their DNS to DNS/TLS. Modern Androids (Pie onwards) have built in support. It is more complicated for iOS.

@obscurosaur @aldebaran14 @ACTFibernet Doesn't get that far. They just terminate the connection prematurely.

@ACTFibernet how can a ticket closed with customer consent and no option to reopen where other tickets have option to reopen. And i need to wait for fckng 48hrs again to get a response. Please request you to terminate my connection and refund my money.

@ACTFibernet There is a paid solution from you for my grievance. Looking for an alternative solution. Issue remains unsolved!

I have taken internet service two days back from @ACTFibernet but from 4'o clock today no internet. So disappointed.. :(