ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600002, 600082, 600001, 600004 and 600041.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul
(@Rahuldiddy2) reported
@ACTFibernet i know this wiring issue is not gonna resolve soon and i can completely understand its not your fault, i only updates to your customers on timely basis, and we can't wait and run on mobile hotspots so will switch to available air fibre, all i ask is to speed up.
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Ramana Regunta
(@reguntaram) reported
@ACTFibernet Dear service provider, my internet is not working since 72hours, complaint raised no action been taken. Kindly resolve the issue. Account no: 101713933903 Location : Parvathapuram, Medipally, Hyderabad.
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Naresh Kuppili
(@Naresh_Kuppili) reported
@ACTFibernet You are the worst service provider that i have ever seen . Since last 24 hours there is no Internet and you just don’t bother about it as you already received 6 months amount in advance. Account no 101678584286 At least weekly one ticket for you .
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Srinath Bhuvanagiri
(@am_shreenath) reported
@excitel_rocks Twenty days and still no progress on my connection shift. No response from cust support, & no action on my service ticket. No executive answers calls, and the app is useless. I'm extremely disappointed and regret leaving @ACTFibernet. #excitel #CustomerService
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shashank kumar
(@Shashank2b) reported
Such a Pathetic service by @ACTFibernet. Whatsoever no response from the team. Other ISP's hav restored within a day r two. Today is 8th day without internet. Atleast have d courtesy to listen to customers concerns.
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Mohammed riyaz ali
(@Mohamme16541905) reported
Hey @ACTFibernet @ACTFibernetHYD it’s now Day 3 with no resolution, no call, no update. Do you expect customers to keep waiting endlessly? This negligence is beyond frustrating. If this is your idea of “service,” then I’m done. #ACTFibernet #WorstExperience
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Arvind Ramachander 🐾
(@arvindia4u) reported
@Bhataktihuiatma @ACTFibernet They very cutely say, the day we have not provided service we will offset the price. No accountability unless ticket is raised. Technicians say call them directly, support says raise tickets
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Puneet Lohia
(@lohia_puneet) reported
@ACTFibernet @ACTFibernetHYD I have been getting emails for router recovery. I don't have any router that was clarified from your cx. If you keep sending these emails to me, I will need to file a formal complaint for the same. Please let me know how do you want to proceed here?
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Bharath Maata Ki Jai
(@satya_gujjari) reported
@ACTFibernet In Hyderabad due to some govt regulations ur service impacted. We didn't receive optimum speed as per plan with outages. No complementary provided, now u expect us to pay amount again for next month don't u think it is injustice with customers acct#101005196494
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Babu Venkataraman
(@BabuVenkataram1) reported
@Trilokee_3 @ACTFibernet Very true and these perverted looters ACT won’t be giving any adjustments to our bills for these network outages/poor services, and it is always recharge our account upfront, so these blood suckers will be holding our money. These ISPs are unprofessional and unethical