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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 20, 11:53 AM GMT+5:30.
  • 85% Internet (85%)
  • 15% Wi-fi (15%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600041 , 600118 and 600107 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 3 hours ago
Chennai Internet 2 days ago
Chennai Wi-fi 4 days ago
Chennai Internet 4 days ago
Chennai Internet 7 days ago
Chennai Wi-fi 8 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • sainathsr95
    Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • vikashvas2002
    vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu

    @ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • deepak_seenu
    Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • Ramshriii
    Shrii (@Ramshriii) reported from Chennai, Tamil Nadu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • murugz
    Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu

    Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet My problem has not yet been resolved

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • princeutters
    Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • CRAdityaNarayan
    Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu

    @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • GetlaPrasad
    Rajendra Prasad Getla (@GetlaPrasad) reported

    @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet @ACTFibernet what are you trying to do; your customer support teams calls up and asks have you raised a complaint. On me saying YES he disconnects the call; why did he call then; don’t harass please don’t need your connection

  • smsid1988
    Siddhartha Mitra (@smsid1988) reported

    @ACTFibernet pathetic internet service which gets interrupted every now and then ....asking engineers to visit the compound ..no one does that .. very bad service ..thinking of moving to Jio Worst service ever

  • jayaprakashcs
    JP Subramaniam (@jayaprakashcs) reported

    @ACTFibernet The internet has been down for the past two hours, and there has been no response to the ticket or from the local engineer.

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet @ACTFibernet can you please resolve plan change issue ASAP

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    "It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

  • manishd19654828
    manish dagar (@manishd19654828) reported

    @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.