ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600107, 600001 and 600002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Sainath S.R
(@sainathsr95) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rama Enaganti
(@AsISpeak_) reported
@ACTFibernet rude reply from customer care when you call them. Harom- callcare executive - Hyderabad
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Fitness World
(@Fitness61504111) reported
@ACTFibernet Hi Act, Wifi is not working from last 8hrs still no resolution Kindly check asap work is hampering Mo 9811669943
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anil mehta
(@me_heartofindia) reported
@ACTFibernet completly failed service in delhi
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RRK
(@RRKDMK) reported
@ACTFibernet Texted the details, pls assist asap. Jio is giving uninterrupted service in our area, but i’m the only customer to retain ACT in my area, pls don’t force me to switch to Jio.assist ASAP @ACTFibernet @TRAI
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Donzai
(@hieeopant) reported
in these 10 days and probably would have installed connection as well. Yesterday @ACTFibernet your guys promised me to onstall connection bh 21st May and today denied. Isn't it fraud and kind of false promise ! @ACTFibernet could you please look into this matter and help us.
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raju naidu
(@RajunaiduS) reported
@ACTFibernet Dears, The ACT Fibernet is one of the useless broadbands I have ever used in my life. I have raised ticket 11 days back, no one has responded so far. They dupe the customers with false promises but shameless. Complaint No : SR10264770743596
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Rakesh Jangir
(@rjalwar) reported
@ACTFibernet Dear ACT Team, this is 3rd time when i raise a complaint but problem is not resolved in a same day. Again Internet not working from morning and still issue is not resolved. ACT Fibernet Ticket no: SR11064878769834. #Delhi #ACT #poorcustomerservice
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Patel57
(@Patel574) reported
@ACTFibernet ACT BANGALORE- FYI this issue is consistent in our Apts complex always goes off air many times every day but it returns back it’s own with in 2-3 minutes. Need to investigate this issue and required permanent fix.
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Shailendra Bhardwaj
(@IshailendraB) reported
@ACTFibernet your internet service in jaipur(vaishali nagar 302021) suck...No customer satisfaction...Very disappointed with your internet service...
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Rabindra Behera
(@Rabindr67679652) reported
@ACTFibernet please solve my issue As soon as possible