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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 20, 8:30 PM GMT+5:30.
  • 63% Internet (63%)
  • 25% Wi-fi (25%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600107 , 600001 , 600004 , 600118 , 600041 , 600082 and 600039 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 11 hours ago
Chennai Wi-fi 21 hours ago
Chennai Wi-fi 2 days ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • Naren_K_C
    Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu

    @ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • vinothrathore
    Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu

    @ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • Nairizms
    GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Nadu

    thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • krishchokurei
    krsasu (@krishchokurei) reported from Chennai, Tamil Nadu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • CRAdityaNarayan
    Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu

    @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjayrathore36
    Sanjay Singh (@sanjayrathore36) reported

    @ACTFibernet @MMH12169799 Worst services in Lucknow .

  • kirankumargoli
    Kiran Goli (@kirankumargoli) reported

    @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

  • dineshrtvt
    Dinesh (@dineshrtvt) reported

    @ACTFibernet @ACTFibernet where is the resolution?

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    @ACTFibernet SR10381618238104 Another month another new ticket. This is the routine for that past 3-4 month. Every week/month there is issue in fiber net. I am keep reporting it but it's occuring continuously. Pl take necessary action to avoid this in future.

  • syedhussain75
    syed (@syedhussain75) reported

    @ACTFibernet Don’t you see that ETR is already crossed. Why you want me to check on app. Do u have any problem posting here? Are u scared of loosing new customers? Please i request don’t fall in this pathetic internet. Find some other company with good services.

  • MMughilVendhan
    Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported

    @JioCare @JioCare I’m completely disappointed with JioFiber. 56+ hrs without internet and your useless support system still hasn’t restored my connection. Learn from @ACTFibernet they address failures within 24hrs, if unresolved, extend the plan for the outage period. That’s cust. service

  • jeeves_k
    iYappan kRishnan (@jeeves_k) reported

    I had Tata Fibernet and was expecting bit better service I have shifted to ACT @ACTFibernet Now they are proving my decision is wrong from the day one. False commitments, fake resolutions, disconnect the call if customer keep complaining more. I regret choosing ACT now

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet It's better to leave ACT, pathetic service and poor resolution standard, uneducated and liar sales team

  • sanjayrathore36
    Sanjay Singh (@sanjayrathore36) reported

    @ACTFibernet Worst services in Lucknow .