ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 19, 2:33 PM GMT+5:30.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600078 and 600004 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 51 minutes ago |
|
Chennai
|
Wi-fi | 4 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
|
Chennai
|
Internet | 13 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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majid (@kaapiccino) reported from Chennai, Tamil Naduadai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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veda (@veda95037296) reported from Chennai, Tamil Nadu@ACTFibernet my act is not working and your complaint number is also not working
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet I see SR closed without resolution.
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R K Malhotra (@rkmalh1956) reported@ACTFibernet 19 hours and still not resolved. Your service guys have requested to change router but it seems they are more interested in weekends then serving clients
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Shashank Shekhar (@shashank24ten) reportedThis level of service is unacceptable. Strongly urge residents in Aparna societies in Hyderabad Nallagandla area to consider alternatives like Pioneer. @ACTFibernet please fix this ASAP!
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ನಿನಾದ | निनाद | Ninaada (@ninaada) reported@ACTFibernet internet is down since yesterday evening. I have raised ticket SR10279744980184 yesterday itself, but no response or anything yet.
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Deepak Goyal (@gdeepak15) reported@Airtel_Presence @JioCare @ACTFibernet to Airtel CC, I've raised mutliple times to disconnect the connection but no support. FYI, I won't pay any bill from the date of this post and will take legal against if any bills is issue to me.
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prajwal dcunha (@PrajwalDcunha) reported@ACTFibernet my internet is down from from last night. Raised a ticket and resolution showe eod. That's nearly 24 hours downtime. Can you fix this ASAP, I've an interview today? 🥹
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Vignesh Kumar Ramachandran (@rvignesh9008) reportedIt has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. Ticket No: SR10379743678164 Please fix this ASAP.
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Chandru Anirudh (@ChandruAnirudh1) reported@ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager
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Ravi Rajput (@MrPrefectravi) reported@ACTFibernet can you explained what kind of service you served we have facing Internet issue from last week I’m daily compalining for the internet why we are paying you for disconnected services please cancel my subscription and give refund back
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user636811 (@user21098) reported@ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud