ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600001, 600082, 600014, 600002, 600017, 600099, 600010 and 600107.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (7%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
City | Problem Type | Report Time |
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Chennai | Internet | |
Chennai | Internet | |
Chennai | Total Blackout | |
Chennai | Wi-fi | |
Chennai | Internet | |
Chennai | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Stri
(@Sri_Indrasenan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ganapathi
(@GanapathiA) reported
@ACTFibernet Ticket SR10266364591485 I would urge everyone to STOP Act connection from your home.Bad technical support services, bad customer retention, bad customer service
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Anita Babu
(@Anie235) reported
Shameful service @ACTFibernet Vasant Kunj, New Delhi! Net has been down whole day & NONE of ur reps even pick up their phone. Is this your idea of customer service? @jagograhakjago
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Ganapathi
(@GanapathiA) reported
@ACTFibernet I'm really disappointed and fed up with your services and frequent disconnection of the internet. I'm amazed by your reply but no courtesy call to know what the customer is undergoing the pain rather good in tweeting the good thing but not the bad experiences.
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Teatime With Swathi
(@Swathiikaa) reported
@ACTFibernet When can I expect a solution boss. When we miss target date topsy bills act charges penalty of some amount same should be implemented over customer issues are not fixed on time it should be penalty to getter better service. No update even after 24 hours . I might take it legally
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அம்மைஅப்பன்
(@visu_vasan) reported
@ACTFibernet Hi your internet service us down since noon yesterday. Raised an sr and etr was last nite 9pm and no updates till now I'm from ourskirts of chennai, Kindly act on high priority
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VMDR56
(@vmdr56) reported
@ACTFibernet Still no response. Support persons cutting the calls even though I mentioned I will be on call till my bill issue is resolved. Tirupati manager also not picking up calls. From morning I have called him multiple times.
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VMDR56
(@vmdr56) reported
@ACTFibernet I am fed up with you guys. Every 2 weeks i have to argue with your support guys. You put junction box connected to my house and not giving the refund as promised. And saying that it is not in Port 1 yet. Doesn't your connection know this?? I want my refund
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R.Sheik Kalidh
(@rkalidh) reported
@ACTFibernet Internet connectivity not restored properly. Intermittent outages affecting work. Pathetic service ACT team.
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Md Faisal Alvi
(@mdfaisalalvi) reported
@ACTFibernet @mangaliravi24 Why should we send a private message to you, do you have solved our's problems when we sended the proof and issues in private
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Sharma
(@NainaSharma) reported
@ACTFibernet Hello, no update and my internet is still not working @ACTFibernet ???