ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 11:02 AM GMT+5:30.
- Internet (44%)
- Wi-fi (44%)
- Total Blackout (11%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600001 , 600004 and 600082 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 11 days ago |
|
Chennai
|
Internet | 18 days ago |
|
Chennai
|
Internet | 19 days ago |
|
Chennai
|
Wi-fi | 23 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Rajput (@MrPrefectravi) reported@ACTFibernet can you explained what kind of service you served we have facing Internet issue from last week I’m daily compalining for the internet why we are paying you for disconnected services please cancel my subscription and give refund back
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TAMIL GAMERS (@TamilGamers_) reported@ACTFibernet @FibernetAct Very disappointed with ACT service. I upgraded from a normal 200 Mbps plan to the Mesh Pod plan (paid extra), but the experience has become WORSE. • Speed shows 200 Mbps up/down, but even 1080p videos buffer • Live streams constantly lag
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Ar Dev (@AravindDevanat1) reported@ACTFibernet @jagograhakjago @ACT_Issues No internet connection for more than 20 hrs and no resolution yet. Such a pathetic service. Give me proper timeline for resolving the issue. Ticket no : SR10379716448026
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Dont i’ve any other work to do?You guys are unable to fix a single problem from last 5 days. If there is some cable issue or any other issue figure it out and replace it.I believe have not taken any sponsorship from you for free for this internet by paying more than other ISP.
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Jayavijay Jayavelu (@jayavijay29) reported@ACTFibernet is getting worse lately — constant speed drops, frequent outages, and never-ending delays in fixing issues. Even with LAN testing, the performance is all over the place. False promises and zero compensation for downtime — totally unacceptable service. #ACTFibernet
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network
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Chandan kesarkar (@Chand_LvNvrDies) reportedInternet itself is gone now @ACTFibernet Now the complete internet service is gone and not working at all. Superb 🙏🏻
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Saheli Sadhukhan (@SaheliS007) reported@ACTFibernet Also i want know why the ticket was closed without resolving the issue???
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Priyam Pradhan (@PradhanPri64928) reported@ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.
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Kausthubh Kayur Balaram (@kbkausthubh) reported@ACTFibernet Even now i have raised a ticket for the network not working and the ticket number is SR101797588654. Looking forward to what the issue is now again (maybe the municipality works again)