ACT Outage Report in Chennai, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chennai come from postal codes 600009, 600001, 600040, 600107, 600004 and 600041.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (64%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
E-mail (3%)
-
TV (1%)
-
Phone (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
-
Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ
(@vigxter) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
-
Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
-
vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
-
PRASANTH
(@Prasanth_M_Keys) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet 4th day issue exist same
-
Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
-
Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
-
GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
-
Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
-
Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
-
Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
-
Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet issue with plan customer care not giving proper response. #actcheat
-
Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
-
G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
-
Maddy
(@distilled_view) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
-
G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
-
gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
-
Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
-
Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
-
G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
PAYIDETI.RAGHU +919440341444,ELURU,W.G.Dt,AP,INDIA
(@PayidetiRaghu) reported
from
Elūrupādu, State of Andhra Pradesh
@ACTFibernet Still I am not received any invoice copy from your official email.don't play child's games .what is this nusence .your staff derlect duty mind displaying in this problem. pl instruct concern staff for rectify my gst inur records then send modify invoice to my email
-
Sudheer Honey
(@SudheerHoney007) reported
I have applied for new connection & paid money as per the advise by your local TL (Chanti), there is no response from ur TL, after paying the amount they didnt even visited my location. Very disappointing service & not even responding to my calls @ACTFibernet #actfiber #vizag
-
MADHUSUDAN
(@TheMadhusudan_) reported
No Airtel Fibernet Available In My Area I want Fiber Connection in my home Please Do Something 🙏 @airtelindia @Airtel_Presence. The @ACTFibernet giving the wrost service.
-
PG
(@prasannapgh) reported
@ACTFibernet They are closing issue without discussing not ready to waiveoff reconnect charge. What's is this. If you not ready why you guys called me
-
Arun Patel Rodda
(@ArunRodda007) reported
@ACTFibernet no refund processed after 2 months of disconnection service , raised 5 complaints but it’s getting closed simply without addressing ? Is this the way of your operations ?
-
REKT
(@RektOnTwitch) reported
@ACTFibernet I have registered a complaint already.
-
jagadeesh kondru
(@Jaggu0325) reported
Worst Service by @ACTFibernet @ACTFibernetHYD . Being a long holding customer for ACT, They didn't respond properly to my relocation request which was closed without giving any info to the customer. And upon connecting the customer care, they simply say the field team closed it.
-
Ibrar
(@Ibrar56656346) reported
@ACTFibernet @anpe_sivam_ And that call will never come
-
Krisheed babu Immadi
(@KrisheedImmadi) reported
@ACTFibernet @ACTFibernetHYD : Worst experience with Act fibernet, I am facing network issues from past 2 days and have raised 3 tickets. Without resolution all are got closed, Using from past 4.5 years and this is the service provided. It's time to switch another network
-
Kahekashan_THI
(@Kahekashans_THI) reported
ACT took up maintenance activity without sending prior notice to the customers... @ACTFibernet. We come to know when we try to register our complaint... @ACTFibernetHYD not at all happy with the service!