ACT

ACT Outage Report in Chennai, State of Tamil Nādu

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The latest reports from users having issues in Chennai come from postal codes 600001, 600041, 600003, 600002, 600042, 600004, 600099 and 600010.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 10/10/2024 04:45

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • fourtwoone PRABU MS (@fourtwoone) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.

  • sammienatorr Sammienatorr (@sammienatorr) reported from Sembiyam, State of Tamil Nādu

    .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

  • Nairizms GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, State of Tamil Nādu

    thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Sembiyam, State of Tamil Nādu

    @ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872

  • deepak_seenu Deepak Srinivasan (@deepak_seenu) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

  • distilled_view Maddy (@distilled_view) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • venkydeejay Venky Deejay (@venkydeejay) reported from Saidapet, State of Tamil Nādu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

  • vigxter Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, State of Tamil Nādu

    @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

  • vikashvas2002 vikash b (@vikashvas2002) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2

  • veda95037296 veda (@veda95037296) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my act is not working and your complaint number is also not working

  • deepak_seenu Deepak Srinivasan (@deepak_seenu) reported from Chennai, State of Tamil Nādu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

  • ratkutti Karthikeyan (@ratkutti) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

  • D_i_n_e_s_h_R Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.

  • manopari_9 Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • Prasanth_M_Keys PRASANTH (@Prasanth_M_Keys) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet 4th day issue exist same

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • goofy_gk Gaurav Kaushik (@goofy_gk) reported

    @ACTFibernet @ACTFibernetHYD 7days from the last post No productive update from Asr Branch, mgr Murali is still searching his half an hr since last call. Nodal and apllete are not responsive. -Srikranth Issue speed 23mbps at a apckage of 75mbps.

  • SandyManipalian SandyManipalian (@SandyManipalian) reported

    @ACTFibernet @smanishkumar37 There is no internet for last 24 hours. Customers have to wait. ACT do not have a failover support.

  • Arun_Raj27 Arun Raj (@Arun_Raj27) reported

    @ACTFibernet I fed up complaining many times. During WFH your service was becoming poor and poorer. Ticket number:SR10358043014752. Do take the immediate action. Internet was down more than 26 hours

  • NKSir6 NKSir (@NKSir6) reported

    @ACTFibernet Bill not being waved off,no step taken even after complaint. Today is last day for bill submission. Wave off bill for this pathetic service

  • agr_bela Bela Agrawal (@agr_bela) reported

    @ACTFibernet : why doesn’t your team ever fix the faulty cables properly? I raised a complaint yesterday and still no one has come to fix it.Everytime on workdays your team delays the resolution!

  • darshi_rb Darshan ramakant (@darshi_rb) reported

    @ACTFibernet Such a pathetic service. No internet from 2 days. @BSNL_KTK provides better service than you. #BSNLFTTH provides 3300GB /60MBps for 700 rs.

  • agr_bela Bela Agrawal (@agr_bela) reported

    @ACTFibernet Why do I have to raise this complaint every month? Why don’t you use good quality cables and fix this permanently!

  • Mohi71 Abdul mohi (@Mohi71) reported

    @ACTFibernet How long does it take to resolve a simple billing issue? ACT Fibernet ticket no SR10157829287694 Never seen such a poor customer support You guys only close my ticket without a call or a proper update.

  • SafiuddinUbaid ubaid safiuddin (@SafiuddinUbaid) reported

    @ACTFibernet Every 6 months I have to contact the customer care for the electricity discounts. Why u don't update your billing system as per the customer requirement. Every time u will generate full bill and I need to chase for the discount settlement. Pls resolve this issue ASAP

  • imAWARAPANBIBHU BIBHUPRASAD SAHU (@imAWARAPANBIBHU) reported

    @ACTFibernet Please take a look into SR10258069827792. It has been 24 hours but no resolution yet. Kindly revert me back. I am not able to work without connection. #ACTFibernet #Help #WFH