ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 19, 2:33 PM GMT+5:30.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600078 and 600004 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
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Chennai
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Wi-fi | 2 days ago |
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Chennai
|
Internet | 3 days ago |
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Chennai
|
Wi-fi | 7 days ago |
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Chennai
|
Wi-fi | 13 days ago |
|
Chennai
|
Internet | 15 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil NaduWorst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil NaduIn Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jagjit Singh Sikka (@w4rriorSaint) reported@ACTFibernet i have act Android tv box installed long back, since yesterday it has starting misbehaving like being on act network, it says iam not on act network, i reset the device but since then when ever I try to login using my act account details, it says this device is not
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Anurag (@anurag_abk) reported@ACTFibernet And after 30Hrs wifi services are restored thanks. Funny part is I got call from ACT technician saying this is regarding issue you posted on X. Seems they did not care about the ticket I raised until they saw this on X. Thanks.
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Explore The (@RajendraChim) reported@jagograhakjago @ACTFibernet From 15 April No service no Proper Solution, waste of time and money.
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet I see SR closed without resolution.
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average
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dinkar Singh (@dinkarsinghh) reported@ACTFibernet How can a connection between disconnected without otp or any confirmation from customer.😡😡😡
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Shubham Jalewa (@shubh_81) reported@ACTFibernet it has been 20 days my issue is not resolved. My router has been picked up but the refund for security not initiated. I have contacted customer support multiple times
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MOHAMMED ASIF (@MOHAMMEDAS38745) reported@ACTFibernet , providing waste service and not even solving problems after many complaints... Regular disconnections , fed up with the service and customer support..
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sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet , I am really disappointed and regretting for taking act connection two days back, I’m not getting speed, created a ticket SR10379874434644, your technician visited not able to solve the issue, when I called to your customer care, your agent said nothing can be done
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thota sandeep (@Sandeep1Thota) reported@ACTFibernet Hi Team, Just 1 hours back i had a call with act customer care and I got to know another update which is shocking for me is, all these couple of years the power discount is goingto port1 customer but these two years the power to junction box is taking from my flat. This is unfair