ACT Outage in Chennai, State of Tamil Nādu

@ACTFibernet I am having an issue that is not available on your app. Please reach out

@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

@ACTFibernet Worst in network connection, just advertisement only not worth for that

@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

@ACTFibernet I have replied to you, internet down even 24 hours later.

@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

@ACTFibernet A quick reply will really make customer happy. #Fail

New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897

@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN

I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet One month since new connection and 5th time ACT fiber net is down. Had very high hopes about ACT services which is dwindling. Why is it happening and will the authorities take action for frequent disruptions. So many promises were made when connection was given.

@ACTFibernet don’t have Internet for 2days now. Worst Ccare with false promises. Moving to Hathaway along with 20 other ACT customers in my area. Good bye shit!

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet I ve registered first compliment oct16 and it has cosled without solution. 2nd compliment Oct 25 - SR103695806997 but still not yet resolved and no response from cc service. Please do the needful action at the earliest. #actfibernet #CustomerService

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet Service is really poor. My connection is down for more than 36 hours. No action was taken yet. I am chasing them like anything but issue still persist. I had very bad experience in the past and it continues to be. No improvement in the service at all.

Hey @ACTFibernet please send a guy to dig a hole so I could bury my router and your connection in that hole. There doesn't seem to be a valid reason for having the connection that doesn't work.

@ACTFibernet my internet s down for 5 days ! I registered complaint already but still they didn't do anything. You guys if we didn't pay bill soon suspending our ac but now will you reduce d bill amount ?

@ACTFibernet any update on this? It's not working throughout since last evening.

@ACTFibernet is there any outage in #Velachery?

@ACTFibernet Thanks, Almost for a week i dint have internet still people are figuring out what to do about it. Customer service at world class.. Please shut the shop and do something else

@ACTFibernet Two days continues follow up..still technical issue..no solution from your network..!! #jio I am waiting to change my network to #jio

@ACTFibernet successfully without internet for 5 days and this ACT tech support or the Nodal office Mr Arul doesn't know when it can fix the issue. Its high time ACT shut and leave the business #ACTfibernet @suhelseth

@ACTFibernet successfully without internet for the 3rd day in Chennai mogapair none of ACT team knows the exact date on which this issue will be fixed

What's new but never changes? My @ACTFibernet connection being down again twice in a week. Pretty sure this weekend is screwed as well

@ACTFibernet WiFi is not working for 3 days and the Site engineer who works here is calling and telling not to give complaint or reopen the request and tells he will do it today tomorrow but he is not doing it at all.

@excitel_rocks i need a visit stupid ISP @TRAI @ACTFibernet

@raghavrammohan @ACTFibernet I also faced the same problem. I don't know what type of service they are providing. I will suggest you to use some other network because type of service provided by ACT is very pathetic. @ACTFibernet @DoT_India

@ACTFibernet This is completely BULLSHIT You guys are replying to this issue which was created back on 29th November today. Totally Disappointed. 👎👎👎👎👎👎👎👎👎

@ACTFibernet Hello, there is no internet service in HAL,LBS Nagar, Bangalore since morning. What is the resolution ETA. Urgent !!

@ACTFibernet Worst Customer Service! from the ACT customer team.I applied for a new connection more than a week ago and have been following every single day since then to get the connection. I even visited the ACT office and the issue is still not resolved.

@ACTFibernet #SR10233369611772, Service request acknowledgement message says, expected to resolve by 12/10/2019 9:00 PM. Nothing happened yet. Your switch that provides the connection to my home is off for the past two days. In my router, it showing wan port unplugged.

@ACTFibernet you just lost a probable customer, i proactively called for your services and the executive is not able to come and complete subscription from 4 days in Vidyaranyapura Bangalore, i can now judge the low service levels i could have faced if i had subscribed...

@ACTFibernet I am not getting internet connectivity from past 7 days, i am repeatedly complaining this to ur customer service team, and they are simply closing the ticket and telling our technician has resolved this issue. But still that issue is not resolved. Can i get reply

@ACTFibernet with no improvement in my internet connectivity, the ticket is closed saying I need GX request* Dear Customer, Your ticket no SR10333362206732 is closed*