ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600082, 600010, 600003, 600041, 600042, 600099, 600021 and 600001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Srireng David
(@srireng) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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crazyabtcameras
(@Anand_Jayaraman) reported
@ACTFibernet Several people have called, independently of each other claiming they have the request to fix. Every caller promised to attend but none have attended to it so far. Wonderful experience.
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hUSSAIN
(@husmir3023) reported
No internet since past 24 hours, no action taken yet on the complaint(SR10150646790582)that i had raised, Expected resolution time has already elapsed...this is the second time in a 3 months that we are facing the issue, last time it took 2 weeks @ACTFibernet @ACTFibernetHYD
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abhishek pal
(@abhipal0491) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet My Internet connection is down for more than 24 hours I have already raised complaint(SR11050654962942 ) , but still no resolution , I have called customer service more than 5-6 time but they all are saying they are checking, this is how u work !frustrated
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w
(@Doesnmatttterr) reported
@ACTFibernet there is no internet from past 1 day. Registered a complaint through app and they said it would get resolved by yesterday night but no one attended. No reponse again from your side.
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Ayesha
(@yshaaks) reported
@ACTFibernet SR10150575059966 — SR10150549527425 2 issues not resolved since a week. Reps keep in hold and disconnect the call. Worst service. Your team is charging me ₹1180 in Dec, even though my OTT Sub expires on 13th Jan. And they aren’t ready to adjust my bill. Wow 👏🏻
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Rasaghna Gaini
(@Rasaghna9) reported
@ACTFibernet Your customer service reps yell at me saying to just wait and they don’t have an update :) tx! So much for regretting the inconvenience:)
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Aditya Kumar
(@theguywithideas) reported
@ACTFibernet Its not working today as well. No one from your team has contacted me!
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inder
(@inder1804) reported
@ACTFibernet why the hell your WiFi is not stable and always get disconnected suddenly . Very frustrating , in middle of important calls but this useless set up doesn’t work . If you can’t fix it , take this crap out of my house . Sorry for being harsh but can’t help dragging
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Average Indian
(@Average_1ndian) reported
@ACTFibernet my internet is now down since pasr 3 days.. everytime I call customer care they say, "we are prioritising," - but no action. As discussed with your customer agent, if it is not resolved today... i am going to switch to another servuce provider.
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Sanjith_Balachandar
(@Sanjith2001) reported
Hey @ACTFibernet you guys doing a good work. I'm currently using 200mbps plan , next month I want to change the plan to 60mbps cause I don't have my laptop now But there is no option to change plan to 60mbps in the ACT app.Kindly help me