ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 16, 3:00 PM GMT+5:30.
- Internet (82%)
- Wi-fi (18%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600041 , 600118 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 2 days ago |
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Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
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Chennai
|
Internet | 11 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu@ACTFibernet 4th day issue exist same
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aashique S (@aashique_s) reported@ACTFibernet 4 days with no internet and ZERO response from support. I work from home - I’ve been paying for a co-working space just to attend meetings. And your fix so far? Response from your field engineers: “We’ll come today.” Then tomorrow. Then the day after 👎❌
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?
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Bharat Agarwal (@honestconsumer7) reported@ACTFibernet there was no follow up since morning, earlier when i had @airtelindia broadband they used to resolve issues within an hour.
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Kishore (@Kishore2508) reportedYour technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)
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Ktwodee (@ktwodee) reported@ACTFibernet #Patheticservice I have been a customer of ACT since 2016 nd never have I faced such pathetic service. It's over 9 days now nd SR10180616919614 is yet to be attended. I guess Uguys Rnot bothered about old customers. Nother issue is Uhave not deactivated my old accs.
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tirthankar behera (@tirthankar_nitj) reported@ACTFibernet Now it is more than 36 hours and no Internet. ACT is the worst service ever. Soon going to disconnect it.
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shree sen (@shreesen69) reported@ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?
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shambhu (@shambushandilya) reported@ACTFibernet @ACTFibernetHYD @FiberAct Today is the 6th day, 4 support tickets and many sorries and apologies but the internet still does not work.!
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Sachit Bhat (@SachitRidesAway) reported@ACTFibernet your internet services are as bad as BSNL. EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. I have taken the mesh router and pay way high for it. And your customer service is so bad. Can't even get in touch with your Customer service team. #bangalore