ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 21, 8:22 AM GMT+5:30.
- Internet (85%)
- Wi-fi (15%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600004 , 600118 , 600041 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 22 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.
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FAAN (@FANPIKILEPU1432) reported@MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.
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Anjali Murke (@AnjuMurke) reported@ACTFibernet @ACTFibernetHYD From last 2 weeks I am having an internet issue - it automatically keeps disconnecting during the day and in nights it's never visible to connect. I keep calling the ACt local technician placed within our towship he never responds.
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Nation1st (@UrsVz7) reported@ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.
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Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported@ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.
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Vivek Machani (@VivekMachani) reported@ACTFibernet : You have a ****** Internet services and even shiter customer service support. Please tell me why ******** should I continue with you when you Internet connection is more unstable than the atoms under high pressure and heat ?
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rahul thakur (@rahulthakur000) reported@ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.
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Shubhanshu Sagar (@shubhanshurocks) reported@ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband
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SYED SALMAN (@salmantheboxing) reported"It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812