ACT

ACT Outage Report in Chennai, State of Tamil Nādu

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The latest reports from users having issues in Chennai come from postal codes 600009, 600004, 600041, 600107 and 600002.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 03/03/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi

Community Discussion

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ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

  • D_i_n_e_s_h_R Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • srinivasgudla Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, State of Tamil Nādu

    @ACTFibernet A quick reply will really make customer happy. #Fail

  • distilled_view Maddy (@distilled_view) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • being_venky Venkateshwaran (@being_venky) reported from Chennai, State of Tamil Nādu

    @ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

  • vikashvas2002 vikash b (@vikashvas2002) reported from Villivākkam, State of Tamil Nādu

    New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have replied to you, internet down even 24 hours later.

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

  • vigxter Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, State of Tamil Nādu

    @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

  • venkydeejay Venky Deejay (@venkydeejay) reported from Saidapet, State of Tamil Nādu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

  • Puvi6129 Puvi (@Puvi6129) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

  • manopari_9 Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • Tweetannuval Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

  • Prasanth_M_Keys PRASANTH (@Prasanth_M_Keys) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet 4th day issue exist same

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • ratkutti Karthikeyan (@ratkutti) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Pratyushhhhhhh प्रत्युष (@Pratyushhhhhhh) reported

    @ACTFibernet Could you please let me know why I am being charged 1299+GST per month for 400Mbps plan when new plan of 500Mbps is being sold for 1199+GST per month in Lucknow? 6 year old customer and this is blatant cheating! I want this resolved asap else I will be closing ACT!

  • vishwatw Vishwanath (@vishwatw) reported

    @ACTFibernet @ACTFibernet Received a call from billing team admitting ACT’s mistake in advertising 500 Mbps, later changed to 50 Mbps without intimation. No resolution offered, very dismissive response. Audio proof available. Request support from ACT leadership to resolve fairly. #act_ceo

  • NARESHCOOL NARESH (@NARESHCOOL) reported

    @airtelindia It's been more than 48hrs my internet is down. No sign of help arriving to sort Acc#7038523584 problem. Should I switch to @ACTFibernet

  • Newlife165 kishore Krishna (@Newlife165) reported

    3/4 @ACTFibernet Worst part: WITHOUT prior notice, a technician came and cut the fibre cable and casually asked me to “raise a new complaint”. ❓ Who authorised this? ❓ Why no prior intimation? ❓ Why no written action plan?

  • HemankMeht77668 Hemank Mehtani (@HemankMeht77668) reported

    @ACTFibernet KINDLY RESPOND. There’s no help from ACT for the customers at 8pm? What are we supposed to do? This issue is recurring. Always something wrong with th ACT box

  • vishwatw Vishwanath (@vishwatw) reported

    @ACTFibernet @ACTFibernet @TRAI The new ticket #SR10878415864957 has just increased the resolution time. I am requesting for the update on the ticket SR10878364456393 – ETR (22/12/2025 12:30 PM) #serviceissue #TRAI

  • vishwatw Vishwanath (@vishwatw) reported

    @ACTFibernet My complaint SR10878364456393 was closed without resolution or notification. I opted for ACT AMZ Starter Plus Combo 6M (500 Mbps) but speed reduced to 50 Mbps. Multiple standard replies, no fix yet. Urgent resolution needed. #ACTFibernet #ServiceIssue #TRAI

  • MaheshkumarGat3 Maheshkumar Gattu (@MaheshkumarGat3) reported

    @ACTFibernet pathetic service from the Actfibernet regarding my refund amount. I raised a request for refund in the month of Nov 2025 i.e.10.11.2025 Till now amount not yet received.without giving refund they closed my ticket this is the way they are looting customer money.

  • SpartanSPR Spartan_Trader (@SpartanSPR) reported

    , @ACTFibernet No Internet from few hours . Happened 4th time this month. One of the worst provider No comms from customer support even after trying multiple times. Take the router and go. ID : 102699123741

  • Invest__India Prakash Shukla (@Invest__India) reported

    @ACTFibernet On a plan of 100 MBPS you are giving a speed of 250kbps, when i raised the ticket you just closed it without even resolving the issue, act has become just like any other scammer,no accountability. Resolve the issue ticket id is SR10178419536724. @jagograhakjago