ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 31, 6:00 AM GMT+5:30.
- Internet (48%)
- Wi-fi (38%)
- E-mail (10%)
- TV (5%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600039 , 600082 , 600040 , 600004 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Wi-fi | 9 days ago |
|
Chennai
|
TV | 10 days ago |
|
Chennai
|
Internet | 10 days ago |
|
Chennai
|
Wi-fi | 12 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' π‘
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu@ACTFibernet is the worst service brand in my recent experience. They just donβt respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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veda (@veda95037296) reported from Chennai, Tamil Nadu@ACTFibernet my act is not working and your complaint number is also not working
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. Itβs been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avi (@Keystone2Trade) reported@ACTFibernet I'm facing selective app connectivity issues. Basic websites work, but streaming apps like Netflix, Prime Video, and Hotstar aren't loading on my TV. I've already raised a ticket SR10281264299414 Please look into this at the earliest.
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Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported@ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works π
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Shahnur Siddique (@siddique725) reported@ACTFibernet I requested a new Wi-Fi/broadband connection two days ago, but it still hasn't been installed. This delay is very disappointing. What kind of service is this? Please install now or I will cancel it.
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Debottirno Chowdhury (@SubimolSen) reported@ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?
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π΅ππππππ’ πβππβππ (@iBalenduS) reportedDear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 21-Jul(DD/MM) 09:00 to 13:00. Team ACT How many months it will take ? @ACTFibernet
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P. Ashwat Kumar (@ashwat01) reported@ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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abhishek sharma (@abhisheku73) reported@ACTFibernet is useless.... Get a better service provider... @DoT_India @JM_Scindia do something?
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Sidharth74 (@Sidharth_74) reported@ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??
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Amalendu Pandit (@AmalenduPandit) reported@ACTFibernet The internet is down for 3 days and you donβt seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?