ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600040, 600001, 600004, 600002 and 600041.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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PRASANTH
(@Prasanth_M_Keys) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet 4th day issue exist same
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet issue with plan customer care not giving proper response. #actcheat
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ
(@vigxter) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Maddy
(@distilled_view) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
-
G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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VBR
(@vbr217) reported
Created new ticket. Wil DM if you want. I didn't expect this kind of irresponsible support from @ACTFibernet
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Krishna
(@gurukrishguru) reported
@ACTFibernet No response taken yet. Field engineers disconnecting my calls. For the past three days im Having this issue. Still not resolved yet.
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Ashwani Singh
(@mloveking143) reported
@reliancejio @JioCare how fast i can get a wifi connection if i will disconnect my service from @ACTFibernet
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chandra kishore
(@chandra02081999) reported
@NavaneethArike1 @ACTFibernet @ACTFibernet even I've faced enough of issues in the past, please be some responsible, which you are not!!!
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet Same issue this morning.. Internet connection very unstable. Keeps disconnecting every few minutes . Pls identify root cause and fix it. Have already retried restarting router & replugging cable.
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Mahasundar
(@Mahasundar14) reported
I am mahaden from madurai tamil nadu 114527187325 this is my another I'd in the name of simson from yesterday morning internet is not working I complaint to service engineer Mr prakash 8056323277 and I call to Sundar 9840338806 he did not attend my call still now @ACTFibernet
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Dheeru Mundluru
(@DheeruMundluru) reported
@ACTFibernet My internet has been down for over 3 days now. That's a long time and its for my biz. Appears to be technical issue, which they are unable to resolve. Could you pls have it fixed today and fix it "properly" as it is happening once a month. Will message ticket #.
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Krishna
(@gurukrishguru) reported
@ACTFibernet for the past three days no internet connection. Raised service ticket. Only getting automated messages. Poor service from field engineers. They are disconnecting my call. Pathetic.
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Karunkumar Jangam
(@Hello786666) reported
I have paid Act fibernet for 6 months internet plan for 2950 rupees they have not provided internet service with in 7 days So I asked for refund request now three weeks completed worst service daily mental torcher. @ACTFibernet
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Hitesh Jai Nihalani
(@nihalani_hitesh) reported
@ACTFibernet You are definitely the worst among all evils. You beat me!