ACT outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 11:02 AM GMT+5:30.
- Internet (44%)
- Wi-fi (44%)
- Total Blackout (11%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600001 , 600004 and 600082 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at ACT
ACT is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 20 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 15 days ago |
|
Chennai
|
Internet | 16 days ago |
|
Chennai
|
Wi-fi | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
-
Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
-
Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
-
Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
-
Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
-
Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
-
Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
-
Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
-
R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
-
Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil NaduHello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
-
Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
-
Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
-
Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
-
Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
-
gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
-
Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
-
P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Utthaman (@uttham1984) reported@ACTFibernet SR10378275580294 internet is down since morning.. past ERT. No one responding.. Will it be fixed this year?
-
TrueCitizen01 (@TCitizen01) reported@ACTFibernet Dont treat customers with negligence, internet is not working for more than 6 hrs now
-
𝐃𝐀𝐇𝐋𝐈𝐀 (@Dahlia_800) reported@Nivi_Dhoni7 @ACTFibernet your issue will be looked into soon
-
Sandeep (@sandeepsalla) reportedWhen asked for quick resolution to restore connection never met time line but @ACTFibernet met time line to disconnect service within hours . Great to see atleast @ACTFibernet Good at disconnect. disconnect request raised due to Frequent connectivity issues .
-
Nivi✨ (@Nivi_Dhoni7) reportedHey @ACTFibernet , this is the worst service I’ve ever experienced. Ticket SR10378246942454 raised on 8 Dec, 4 days no internet, 0 engineer response, 7 useless customer-care calls, and your app still shows a fake ETR from 10 Dec 1 PM. I’ve paid for 6 months — can’t even use it for 4 days. Fix this NOW. 🚨
-
Bhashyam TTV (@bhashyam_ttv) reportedDear @ACTFibernet you are unable to provide commited service uninterrupted when the customer is active with you. When the customer left you for poor service kindly don't irritate on further promotions and bill payment for renewal.
-
Divakar (@imPdivakar) reported@ACTFibernet @ACTFibernetHYD A/C no : 101782700217 ;Ref Work Order WO101782702108.Full payment made.The technician visited but the internet is still not working.Your team sent inexperienced people,If my connection is not completed and internet not working by tomorrow cancel it
-
பிறப்பொக்கும் எல்லா உயிர்க்கும் (@abdullah_sheik) reported@JioCare @_MukeshAmbani - I’m not here to beck your service. Please initiate the disconnect request immediately. I have already booked @ACTFibernet appointment tomorrow morning. I don’t want to get any formalities at later stage from #JioFiber. So requesting to cancel the connection
-
TrueCitizen01 (@TCitizen01) reported@ACTFibernet Are we going to get resolution or not, its 6 hrs now
-
TrueCitizen01 (@TCitizen01) reported@ACTFibernet Ur engineer didnt come and very lethargic to solve this issue, we cannot wait till tomorrow for the problem to be solved, its impacting my Office work. Really, its time to switch to airtel