ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600002, 600082, 600001, 600004 and 600041.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
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Stri
(@Sri_Indrasenan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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pratiksha parmar
(@pratikshasinghp) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)
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saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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pratiksha parmar
(@pratikshasinghp) reported
from
Chennai, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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G.V.KUMAR
(@geeveekumar) reported
@ACTFibernet Your services are down for the past 24 hours. That is completely unacceptable especially in the midst of a lock-down. Please restore immediately. Ticket details for your reference Ticket No:SR10156819205812 .
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Pavithra Prabakar
(@PavithraPrabak7) reported
@ACTFibernet network is very slow not working properly, request was raised and contacted customer service, no one is giving a proper answer how long will it take pls check into the issue asap service req no is SR10356844933260
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Vinodprabakaran
(@Vinodprabakara1) reported
@ACTFibernet I have issues with my internet when I contact the service center no proper response , can you help me out , the location is Chennai Tambaram camp road
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Nayaz Khan
(@nayazkhan) reported
Hi @ACTFibernet, No internet since yesterday. Have raised a ticket (SR10256819151552 ) which was supposed to be resolved by 7 PM yesterday, but no resolution yet. Can you please help?
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Prashant Kumar
(@Prashan49966288) reported
@ACTFibernet My refund problem is yet not solved from side I think i should take help from @jagograhakjago its been more then a month and i am fed up of complaining
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Ganesh
(@thelazyiyer) reported
@ACTFibernet . Hi would like to cancel one of the OTT package that i have opted for. Can you please help me with it
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Subramanya HV
(@subramanya_hv) reported
@ACTFibernet This is resolved now. I wish the same actions were taken before I could let the Social media know. Hoping this time to be a permanent fix.
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Suresh Selva
(@SureshS69516999) reported
@ACTFibernet Quick in getting new customer and very slow in supporting existing customers. #CannotSurviveLong #CustomerExperience #Improve
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Naveen
(@bandi987) reported
@ACTFibernet Hi iam facing network issue from last one week.raised a tickets contacted support team but issue is not resolved can you help on this
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Sarthak Tripathy
(@Sarthak_1986) reported
@ACTFibernet 102416603505 I have been following up with you guys from the past 14 days for a billing issue and its still not resolved. Better close down the customer care and replace with chat bots.