ACT Outage Report in Chennai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Chennai come from postal codes 600001, 600010, 600004, 600002, 600081, 600107, 600003 and 600006.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Jeno
(@Jeno_krish) reported
from
Saidapet, State of Tamil Nādu
Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Kumar
(@arun_accelerate) reported
@ACTFibernet The worst service in India, instead of using internet. I was contacting help desk every time it is becoming a daily work.
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chandrabatla Uday Kumar
(@chandrabatla1) reported
@ACTFibernet - Fed up with your service. Internet connection goes off very frequently in Vanasthalipuram, Sahebnagar Kalan, I have to raise 5-6 requests in a month since 4months. Taking 3 working days to fix the same. My work is getting impacted very badly. Need permanent fix.
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Papri Paul
(@PapriPaul18) reported
@ACTFibernet worst internet provider i have ever used, the engineers are calling me and threatening me that they will not fix my issue and to change it to any other provider @ActfiberC
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Aravindh K
(@Aravindh7) reported
@ACTFibernet Lost fibernet connection In East Tambaram Region last noon. Repair work has been postponed 3 times till now. Why isn't the local technicians contact not shared? How do I apply for cancellation of service and get refund of the advance internet charges deposited?
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Anupam K Singh
(@anupamnawada) reported
No solution yet. No one from the @ACTFibernet bothered to even give a call and listen to the complaint. That's how their service is. Bye-Bye. #ActFibernet. Switching to another provider & advise people to never trust ACT. THEY ARE THE WORST. Every other day connection goes off.
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Ashis Karak
(@ashis_karak) reported
@ACTFibernet What kind of service are you providing? There has been a problem with the Internet for a long time, I had been trying to raise complaints via act mobile apps but it does not happen. Can you tell me why this was done and when the internet issue will be resolved????
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T S SS
(@TSSS32310401) reported
@ACTFibernet kindly improve your service, today at around 1:20-1:45 PM Bangalore Whitefield area your service was down, I was attending an important client meeting and I lost the client, highly disappointing, pathetic service
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Paavan Marwaha
(@PaavanMarwaha) reported
@koushikjoshi @ACTFibernet Tbh, I think you should switch to airtel fiber for some time, it's service is far better than any other telecom company (According to me), and Starlink has also applied for a DoT license so maybe it will be available in India by next year.
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Shankar
(@AlanNoble11) reported
@ACTFibernet Yes, the issue has been resolved for now. But please take a look at the number of tickets that we have opened since we got the connection a month ago. It's almost once every few days. :( Could you please ensure this doesn't happen again at least for a few weeks? Thanks.
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Siva_Sai_Vinnakota
(@HaPpy_______2) reported
@ACTFibernet #canbebetter Active user of Both services Provided By ACT (Digital And Fibernet) , As your competitors Provide Combo Service, in Better price why aren't you do so .😔