ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 10, 12:08 AM GMT+5:30.
- Internet (58%)
- Wi-fi (33%)
- Total Blackout (8%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600107 and 600041 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 hour ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 11 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Internet | 18 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Alam (@c_ALAM_ity) reported@ACTFibernet Day 7 since a service request has been raised and not even one follow up. Pathetic
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jaidev (@jaidev365) reported@ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.
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Krishna (@krishnapanjimar) reported@ACTFibernet I had very good opinion about your service, but this time lost trust. Will never again take your service and suggest to my friends. Just refund my amount if you can't provide service. Its completely blocking my office work.
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Ganti M S Rao (@ganti_rao) reported@ACTFibernet Appeal to resolve the issue with quality and safety at customer's satisfaction Please do not rides over customer head leaving job in a very bad shape
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet Non responsive CUSTOMER TEAM
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Gururaj Sankh (@GSankh) reported@ACTFibernet I am having worst experience in my new connection. None of sales team members and back end team is activating ott promised along with my subscription.. They are demanding money for mobile no correction for no fault of mine. I have raised multiple tickets, no use.
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TVK-WarriorBees (@tamiltradingbee) reported@ACTFibernet Worst experience. Before payment, your team responds instantly. After payment, it's just delays and excuses Why collect money before installation if you can't honor your commitment? Dear's Don't pay until installation is completed Very disappointed. #ACTFibernet
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crest (@N0PE_ALlTE) reported@ACTFibernet @ACTFibernetHYD Really disappointed with the complete lack of response and support from the team regarding my issue for ticket id SR10180566938884 .No updates, no follow-up, and no effort to even contact me to resolve the problem. Customer support should do better
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Worst service @DoT_India
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Shivam Garg (@shivamg0902) reportedHello @ACTFibernet You have a very stable network when no downtime But you have a pathetic support in Delhi-92 region It's been 2 days since the outage happened and no response or action Idk what's wrong with you I guess you don't want to operate in this region of Delhi