ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600002, 600082 and 600001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
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Swaminathan J
(@teetotalar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Movie,Game,Travel, Foodie 🤤😋😍💥
(@BharatB54887368) reported
from
Chennai, State of Tamil Nādu
@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Ganapathi
(@ganapathi52) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I see a sharp decline in your service? Are you closing down?
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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Arivukkarasu
(@ArivukkarasuM) reported
from
Chennai, State of Tamil Nādu
Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 11110453 is not working
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siju mathew
(@SijuMath) reported
from
Saidapet, State of Tamil Nādu
Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mir Ahemad Raza
(@Ahemadsonu) reported
@rituontherun @ACTFibernet Just a drama from act. From last 3 days they are fooling me. SR10156383054372. Just creating new tickets but no calls from technician and no proper response from customer service. Every single they will say it will take 24 hours. That's it.
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Roronoa
(@roronoaD7) reported
@ACTFibernet do you guys atleast know what is the meaning of escalation.? Guys this is how your system works. even your social media. when there is no hope in contacting your customer care, I am contacting you. are you doing anything from your end.?
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Kamalhasan Devulapally
(@kamalanandam) reported
@ACTFibernet past couple of day we internet not working in my shop. I have gave multiple complaints to representative team. My complaint ID Ticket No:SR11556387713232. Un professional customer care services. Still no solution from act end. Very poor service in Warangal district.
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shubham
(@shubhamgarg1616) reported
@ACTFibernet please check dm and resolve my issue
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nithish.losrawar
(@nithisshh) reported
@ACTFibernet what's wrong with your service team? Send qualified technicians to solve the issue.
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Surendra kumar
(@suri164) reported
@ACTFibernet Still there is no response, i think your team not interested in customer escalations, not getting a response even after posting in social media also is shame to you @ACTFibernet
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ahm_1985
(@Architect_ahm) reported
@ACTFibernet Need a new fibernet connection, trying to connect with your customer care but no response. ACT ref. id received by sms 102563462723. Do send in your person physically to check feasibility.
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Prashant
(@Prashan26747337) reported
@ACTFibernet plz solve junction box problem registered mobile number 9652030581
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Karuna Kumar
(@KarunaK32651439) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet 101488693829 is customer number. Internet got disconnected and still not resumed. Please check and resolve. Thanks
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Mir Ahemad Raza
(@Ahemadsonu) reported
@ACTFibernet you people are fooling customers. From last 3 days creating a ticket and closing ticket. Again one more new ticket created but still no resolution. SR10156383054372. Really worst service.