ACT

ACT Outage Report in Chennai, State of Tamil Nādu

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Chennai come from postal codes 600009, 600001, 600041, 600078, 600107, 600007, 600002 and 600040.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 09/16/2025 20:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Total Blackout
IndiaChennai Total Blackout
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?

  • Saravanan_Ravii Ravi (@Saravanan_Ravii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • Naren_K_C Naren K C (@Naren_K_C) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • M_HaroonRasheed HaroonRasheed (@M_HaroonRasheed) reported from Chennai, State of Tamil Nādu

    @DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔

  • vm285 marketsfan (@vm285) reported from Chennai, State of Tamil Nādu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • sainathsr95 Sainath S.R (@sainathsr95) reported from Chennai, State of Tamil Nādu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • Saravanan_Ravii Ravi (@Saravanan_Ravii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • kaapiccino majid (@kaapiccino) reported from Chennai, State of Tamil Nādu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.

  • abishek_1997 Abishek Venkatesh (@abishek_1997) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • CRAdityaNarayan Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, State of Tamil Nādu

    @narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abyabraham90 Aby abraham (@abyabraham90) reported

    @ACTFibernet SR11063622360184, Mob no: 8826586610. My internet not working since yesterday morning and already called you 5 times. Very pathetic customer service. No resolution or response till now. Delhi service is the worst.

  • MohdAzh20138184 Mohd Azhar (@MohdAzh20138184) reported

    @ACTFibernet As you said it will take 48 hours to solve my issue.I guess it's more than 48 hours you took to solve it?I talked with ur executive,now he is saying as it's sunday no staff is available. Wht service ur r providing to customer?Local providing good service than u ppl.

  • Badri_Arvind Badri Arvind S J (@Badri_Arvind) reported

    Hey @ACTFibernet, how long do we have to wait for internet service to be restored? 20hrs and counting since the internet went out. This is extremely disappointing.

  • tnarendran Narendran (@tnarendran) reported

    @ACTFibernet ACT fibrenet is not working again in AECS LAYOUT, Brookfield. Could you please resolve this ASAP. This is happening very frequently these days

  • Gaurav_V06 Gaurav Verma (@Gaurav_V06) reported

    @ACTFibernet .@ACTFibernet , exactly the problem I m frustrated with. U resolved d problem just a day b4 and right now I am having same problem again. Internet is not working & just raised another SR, nobody will fix it until morning. U take full payment with no service

  • meghanadj Meghana Joshi (@meghanadj) reported

    @ACTFibernet I am getting no internet from over 40 hours now. Everytime I call the customer care, they tell me they're escalating but literally nothing is happening. Work on it NOW PLEASE!

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 19th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???

  • haroon_mir_1 MIR MOHSIN ALI (@haroon_mir_1) reported

    @ACTFibernet @ACTFibernetHYD your service is worst speciallly your customer care operators they are not talking properly just putting my call on mute and not answering me.yesterday I request them for my account degrade they said it will done by yesterday night only

  • arun_leo7 Arun Kumar (@arun_leo7) reported

    @ACTFibernet When? Until I raise another complaint? It's been 13 days that I have raised this SR. Have some sense when replying.

  • iambalabharathy bala (@iambalabharathy) reported

    @ACTFibernet worst service my internet goes down again with power cut ... worst experience