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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 10:32 PM GMT+5:30.
  • 70% Internet (70%)
  • 22% Wi-fi (22%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600040 , 600002 , 600004 , 600007 and 600107 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai E-mail 2 days ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai Wi-fi 4 days ago
Chennai Internet 4 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • shrinath2790
    shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • D_i_n_e_s_h_R
    Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • Ramshriii
    Shrii (@Ramshriii) reported from Chennai, Tamil Nadu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • sammienatorr
    Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu

    .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • srireng
    Srireng David (@srireng) reported from Chennai, Tamil Nadu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xShivashish
    Shivashish (@0xShivashish) reported

    @ACTFibernet @ACTFibernet @FiberAct It's been over a 9 days since I raised my shifitng request and 6 days as disconnection request (SR10281001985214), but there has been no resolution. Since my connection could not be shifted within the promised timeline, I had no option but to get a new internet connection. I cannot keep waiting because of the delay from your end. Please process my disconnection request immediately and close the ticket. Account No.: 102690825805

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet @ACTFibernet Hello Team can I have an update on SR10181050618134 I am not getting internet from yesterday 3pm I have raise ticket but its seems your team just blindly updated as fibre cut my society has 100+ connections no one has any issue kindly do needful.

  • TabrezNasar
    Dr. Tabrez Nasar, PhD (@TabrezNasar) reported

    10+ days since I got ACTFiber Ultra. Paid in full, job is still half done. No Ethernet setup, no Fire TV Stick as promised. Sales agent stopped answering calls/messages. VERY POOR after-sales service. @ACTFibernet Please resolve this. @ACTFibernetHYD #ACTFibernet #CustomerService

  • sumitanand098
    Sumit Anand (@sumitanand098) reported

    @ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

  • sun1385
    Probiotic (@sun1385) reported

    @ACTFibernet @jagograhakjago With competition like Jio and Airtel, how will you survive with such pathetic service? And then blame big businesses for lost customers.

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet No action taken by @ACTFibernet team till now even after highlighting on X. They are taking their undue disadvantage of consumers. Worst ever service I am facing.

  • NihalTheElf
    bazooka (@NihalTheElf) reported

    @ACTFibernet Internet has been down since Thursday 11 PM. It came back for only a few hours before failing again. My ticket was closed without fixing the issue. I reopened it, but nobody is responding. It's been over 24 hours I expect the promised compensation and permanent fix.

  • dineshk6
    Dinesh K (@dineshk6) reported

    @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?