ACT Outage in Chennai, State of Tamil Nādu

@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

@ACTFibernet hi Internet is not working here can you pl check

@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

@ACTFibernet WFH got hit by this. Pls fix asap.

@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

@Shujat_ @ACTFibernet Yes waste service i will not be able to play clash royale .

@ACTFibernet I've explained my situation to all the technical staff i could reach & customer service team. All have given promises of a so n so time of restoration. None fulfilled yet.

@ACTFibernet No internet since afternoon yesterday, been more than 30 hours. If i lose my job due to this, I'm going to court. Very Pathetic. @syed_zain1 also having similar problems

@ACTFibernet hello, internet is down along with the speed now it’s not even opening google! Or ur act portal page! Pls fix it ID -10931386

@ACTFibernet is one of the worst service provider.

Now the same provider can give new service request with in a day for new customers. So whoever is thinking of taking @ACTFibernet please don't. They will not take existing customers service issues seriously go for any other alternatives. (4/n)

@ACTFibernet Internet has not been working for the past 5 hours. Help asap. struck middle of work 9677262980

@ACTFibernet Team I don't understand why you are taking so much time. At the of installation you promised if you don't like our service then you can ask for disconnection and you will refund all money. But now when I have raised for disconnection,you guys are doing time pass?

@ACTFibernet Still issue continues to be the same. It's been 5th day now @ACTFibernet

@ACTFibernet my payment was delayed by just 1 day and you have charged me a late payment fee while there were days without service. Should I then charge you for not giving me service. ACC: 102460449814