ACT outages and service status in Chennai, Tamil Nadu
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 13, 10:44 AM GMT+5:30.
- Internet (80%)
- Wi-fi (20%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600041 , 600009 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 3 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Internet | 12 days ago |
|
Chennai
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
-
MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
-
Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
-
Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
-
Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
-
Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
-
Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
-
Mohan (@Mohan15031987) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
-
Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
-
Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
-
Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
-
Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
-
GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
-
gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
-
Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
-
vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
-
Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
-
gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
-
Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil NaduWorst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Nishanth Mohan (@Nishant68614547) reported@ACTFibernet @DoT_India act connection not working again. Ticket raised no: SR10280675428474. Kindly check this as fast as possible
-
Rohan (@pqrohan) reported@ACTFibernet When you will work ? Internet is not working since Friday evening. Pathetic service. @ACTFibernet
-
RamaKrishna Vadlamudi, CFA (@vrk100) reported@ACTFibernet @ACTFibernetHYD Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎
-
Kaushal Pathak (@KaushalPat) reportedMy internet is down i raised a complaint been 3 hrs not call back. Can you help. SR10180741931224 @ACTFibernet
-
Kishore (@Kishore2508) reportedPathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)
-
Sree (@Srinivasuluredi) reported@ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?
-
Chitransh Srivastava (@thechitranshsr) reported@ACTFibernet @ACTFibernet i dont want any resolution. Your team is irresponsive, no reverta no connects just refund my money i am pissed by you shittt service just refund it back and i don’t want your worst services. Regretting switching drom apple to act
-
BVasuB (@BVasuB1) reported@ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.
-
kumaraswamy p (@Kumaraswamyp86) reported@ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base
-
senthilkumar (@tsktsk123) reported@ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054