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ACT Outage Report in Chennai, Tamil Nadu

Why is my ACT service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600082 and 600001 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Internet 9 days ago
Chennai Internet 10 days ago
Chennai Wi-fi 14 days ago
Chennai Wi-fi 16 days ago
Chennai Wi-fi 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • ArivukkarasuM
    Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil Nadu

    Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • SijuMath
    siju mathew (@SijuMath) reported from Saidapet, Tamil Nadu

    Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Ishan_bhatkoti
    Ishan Bhatkoti (@Ishan_bhatkoti) reported

    What a super **** service you guys have @ACTFibernet . The internet is down since 4 pm, customer care is as helpless as they can be, there is no clue of the technician. Please tell me how can I get rid of your service?

  • krishnasrinivas
    Krishna Srinivas (@krishnasrinivas) reported

    @ACTFibernet @ACTFibernetHYD another day passes and you’ve not given me anything. Do you plan to resolve my issue ? If you cannot just let me know, refund my service fees and I’ll be happy to look for alternatives. 🙏

  • pranavsapra
    Pranav Sapra (@pranavsapra) reported

    @ACTFibernet Don't know about that but it's still not working and there is no human interface I can report this to. No call received either to tell what happened.

  • pranavsapra
    Pranav Sapra (@pranavsapra) reported

    @ACTFibernet SR11065115917604 complaint number please escalate for internet not working

  • samuelbrainerd
    Samuel Brainerd S (@samuelbrainerd) reported

    Your ticket SR10365115444344 is tentatively expected to be resolved by 15-Jun (DD/MM) between 13:00 to 16:00. Team ACT @ACTFibernet are you kidding? Internet is not working for the last three hours and you'll resolve tomorrow? @UpdatesChennai @jagograhakjago

  • Ak19851012
    AK 41 (@Ak19851012) reported

    @ACTFibernet internet connection is down from afternoon in zameen pallavaram, chennai. Kindly fix it.

  • ashwinjain9000
    ashwin katariya (@ashwinjain9000) reported

    @ACTFibernetHYD @ACTFibernet Internet connection down since today morning , registered complaints no response yet .

  • NeerajR28231601
    Neeraj Rathore (@NeerajR28231601) reported

    @ACTFibernet Bala Malladi,U r running 1 of the worst company's in broadband.regular breakdowns nearly every10 days,rude tech boys who don't answer calls,no easy connectivity to ur helpline,pay advance for only TROUBLE! U will go down exactly like Kingfisher.arrogance does..

  • iampreetamk
    Preetam Tiwari (@iampreetamk) reported

    It’s 5th day and @ACTFibernet didn't solve my internet issue and closed the ticket without any resolution. HOW CAN YOU GUYS BE SO SHAMELESS AND DO THIS NONSENSE IS SOMETHING BEYONG MY UNDERSTANDING NOW @ACTFibernet

  • huntersvk
    Vinay S (@huntersvk) reported

    @ACTFibernet No priority seen in addressing the issue. Still no sight of a any kind of alternate solution. Had to call Customer care 5 times and wait for 15 minutes to speak to your executive who disconnects the call unprofessionally when I ask him to connect to a supervisor.