ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 22, 2:21 PM GMT+5:30.
- Internet (55%)
- Wi-fi (32%)
- E-mail (6%)
- TV (6%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600004 , 600082 , 600012 , 600107 and 600007 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
TV | 23 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
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Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 9 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil NaduIn Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun (@ArunachalaRaman) reportedSubject/Post: Relocation request delayed & total lack of support. I requested a fiber net relocation (Ticket ID: SR10381162168514), but the assigned technician has failed to contact me or show up for the 3rd consecutive time.@ACTFibernet
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Suresh Kumar H (@sureshkumarh90) reportedSince @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.
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Kiran Kumar Pavuluri (@pvrkiran) reported@ACTFibernet @ACTFibernetHYD Very pathetic experience... Lost Netflix account once I upgraded my plan .. #netflix #actfiber. No proper response from both Netflix and Act fibernet.. completely understand satisfied with their service
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vd (@geek_eyes) reported@ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernet Thanks for the response. However, there is a huge demand for reliable internet like ACT in our locality (Hawas Ji ka Rasta, 302002). Many residents are unhappy with the current options and want to switch. Please flag this to your network expansion team for feasibility."
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Yuvaraja (@Yuvanames) reported@ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.
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Sampath PSPK (@SampathPSPK_) reported@ACTFibernet Where is your resolution? Still no update. Worst response by your executives. They promised the new connection will be installed yesterday for sure. Still not resolved. They are saying another 24 hours. It's totally fraud. Get it done this evening or just refund the money back.
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EnriqueTheRed (@henricpeter) reported@ACTFibernet 103426387791. Let me wait and see what kind of resolution you are providing.
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet When I will get resolution
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Abhijit Pal (@Abhijit_Pal) reported@ACTFibernet Lol. My connection is down for 3 days, nobody is fixing and you post this to convince. What a joke! SR10181172156854