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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 21, 11:20 PM GMT+5:30.
  • 60% Internet (60%)
  • 40% Wi-fi (40%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600078 and 600004 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 23 hours ago
Chennai Internet 3 days ago
Chennai Wi-fi 3 days ago
Chennai Internet 4 days ago
Chennai Wi-fi 8 days ago
Chennai Wi-fi 14 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • sammienatorr
    Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu

    .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

  • Nairizms
    GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Nadu

    thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • CRAdityaNarayan
    Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • sampavar
    जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • D_i_n_e_s_h_R
    Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • ganeshvkarthik
    Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH

  • venkydeejay
    Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • deepak_seenu
    Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu

    @ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.

  • murugz
    Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • srireng
    Srireng David (@srireng) reported from Chennai, Tamil Nadu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhishekgandhis
    Abhishek Gandhi (@Abhishekgandhis) reported

    @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

  • naveenkumar_db
    Naveen Kumar (@naveenkumar_db) reported

    @DevDominates @ACTFibernet No. They never did it, but I had to stop following up and move on, as I couldn't waste my time on this.

  • kannankd10
    kannankd (@kannankd10) reported

    Dear Customer Support Team, I have been using ACT Fibernet for four years. My internet has not been working for the past five days, and the issue is still unresolved. Please address this urgently and resolve it at the earliest.@ACTFibernet

  • SweeTie92083310
    Jagyanseni (@SweeTie92083310) reported

    Internet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @ACTFibernet @ACTFibernet not required I have already called your customer care and canceled and asked to refund Pathetic experience being my first experience

  • muqthar27ahmed
    muqthar ahmed (@muqthar27ahmed) reported

    @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @TRAI @DoT_India from ystdy my internet isn't working after raising so many complaints also @ACTFibernet doesn't care and solving the problem its afffecting my work very bad can u guys do something asap

  • AjayArvind22898
    Ajay Arvind (@AjayArvind22898) reported

    @ACTFibernet Why are you not replying. The wifi is down from 5 hours . What kind of pathetic service is this.

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.

  • preetkanwal84
    Kanwal Preet (@preetkanwal84) reported

    @ACTFibernet worst service is Jaipur. Defunct after sale service. Worst executive. What else can you ask for. Pathetic services at peak. @jagograhakjago @TRAI