ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Jun 18, 4:36 PM GMT+5:30.
- Internet (83%)
- Wi-fi (17%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600041 , 600118 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
|
Chennai
|
Wi-fi | 3 days ago |
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Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
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Chennai
|
Internet | 10 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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siju mathew (@SijuMath) reported from Saidapet, Tamil NaduTwo days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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karthik valluri (@vamsivallurik) reported@ACTFibernet I have reopened the ticket. Hope commonsense prevails. All I am asking is sending me in writing on whatever is being told on phone, if they can't address it. If they are not willing to write down whatever they are saying,it means they are not truthful.
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Nation1st (@UrsVz7) reported@ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.
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Puttayya Mathapati (@puttayya) reported@ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues
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Kishore (@Kishore2508) reportedYour technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)
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Nation1st (@UrsVz7) reported@ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.
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shubhendu shubham (@myselfshubhendu) reported@iChiirag @ACTFibernet Act is worst
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Abhijeet (@vAbhijeet07) reported@ACTFibernet i want to disconnect from this pathetic service.
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Nobel Sage (@jonahnevil) reportedWhy the shifting process in @ACTFibernet sucks...it's totally irresponsible engineer working ...not even a link was proper to raise the shift request ..the irony is the shift place for connection is just 30m away from my current location..I do have late might meeting Idkwhattodo
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Mahesh_18🔱 (@UmaViraj) reported10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet
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Ktwodee (@ktwodee) reported@ACTFibernet #Patheticservice I have been a customer of ACT since 2016 nd never have I faced such pathetic service. It's over 9 days now nd SR10180616919614 is yet to be attended. I guess Uguys Rnot bothered about old customers. Nother issue is Uhave not deactivated my old accs.