ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 16, 7:16 PM GMT+5:30.
- Internet (53%)
- Wi-fi (29%)
- Total Blackout (18%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600107 , 600001 , 600040 , 600041 and 600002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
|
Chennai
|
Total Blackout | 8 days ago |
|
Chennai
|
Internet | 10 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu@ACTFibernet 4th day issue exist same
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu@ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghavendra (@Raghave77980972) reported@ACTFibernet ACT Internet completely down since morning. 9th Block Jayanagar. No response from technicians or service desk. Please resolve immediately.
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B Srinivas Rao (@raobs166) reported@dheerajaith @ACTFibernet @FiberAct My firestick is pending delivery for more than 36 days....... very bad service.......good assurance....but no commitment........
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Navrina (@de_anirvan) reported@ACTFibernet i have tried so many times to contact your customer support. It seems your employees are only bots. I need a refund. I dont want to use your pathetic service anymore
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gowri natarajan (@gowrinatar40221) reported@ACTFibernet is arguably the worst internet service provider ever, in chennai. The internet connection has been down since yesterday and nobody seems to know what the issue is and tells you that someone is going to call you back but nobody ever calls you!!!
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Jagadeesh Gumpena (@Jagadeeshgum) reportedHello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.
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Rishi Anand Pandey (@PandeyRishii) reportedShameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao
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Mohit Tiwari Kashyap (@mohittiwarik) reported@ACTFibernet worst service ever, SR10380238226055 raise for shifting, frustrated for last 4 days. No Help from Customer Service Also. Pathetic Service.
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lalatendu mishra (@lalamishra4) reported@ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769
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Santosh Kumar (@santoshone544) reported@ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??
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kartik tanwar (@kartiktanw40482) reported@ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet