ACT Outage Report in Chennai, State of Tamil Nādu
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Chennai come from postal codes 600006, 600042, 600041, 600002, 600008, 600099, 600039 and 600003.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (75%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
Phone (2%)
-
E-mail (1%)
-
TV (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
||
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Sivasankaran
(@Sivasan31403638) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
-
Srinath Karthikeyan
(@srinath_groot) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
-
Mohan
(@Mohan15031987) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
-
shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
-
जय श्री गणेश।
(@sampavar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
-
Deepak Gopal
(@deepakgopal19) reported
from
Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
-
MANIMARAN A
(@manimaran0115) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.
-
Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
-
Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
-
Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
-
Prince Solomon
(@princeutters) reported
from
Saidapet, State of Tamil Nādu
@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
-
aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
-
Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
-
Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
-
Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
-
Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
-
krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
-
Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
-
Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
-
Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
PFS
(@pfssharath) reported
@ACTFibernet We have taken snapshot of the use of data happening at around 3 am and 8 pm without our knowledge and will be forced to file a grievance with TRAI for such irresponsible behavior and not finding solution for this for last 3 months
-
Giri Babu
(@BabuGiri17853) reported
@ACTFibernet I was complaints at 29/06/25 09:00pm hrs (Service request SR10576051278964) and at 11:15am on 30/06/25 I got service call said that "the act box is trouble ,we will change it" super fast service of ACTFibernet
-
PFS
(@pfssharath) reported
@ACTFibernet What will you reach i have no idea. Every time your send and they close the ticket without solution
-
PFS
(@pfssharath) reported
@ACTFibernet account no 102012053066 productive financial. complain regarding our data getting misused during 3am & 8pm non office hours has been un attended last 3 months and we are facing issue in terms of speed and connectivity as 3000 GB misused every month . Pathetic service
-
fluffy
(@Fluffy_Fuzz_bud) reported
@ACTFibernet I have been facing network issues since past 2 days, a person came in to reinforce the wires but ever since then my internet connection has become slow and keeps dropping. The person said he will come when he is in the area. What kind of a joke is this? Disappointed.
-
PFS
(@pfssharath) reported
@ACTFibernet my customer id is 102012053066 Productive Financial services .We have been complaining regarding misuse of our Broadband during 3 am 8 pm time post our office time to the tune of 3000GB which is effecting our normal useage. 3 months no rectification very bad service
-
Saikisshore.p
(@HULKSK007) reported
@ACTFibernet I have not had access to internet service for the past two days, despite raising multiple support tickets. There has been no resolution or effective response so far. This prolonged downtime is unacceptable and is impacting my daily activities. SR10176036646404.
-
Ajay Malik
(@ajaymalikTM) reported
@ACTFibernet All i have got from you are false assurances. Internet service still not restored…..
-
अजित अंधारे (Ajit Andhare 'Honjok')
(@ajitandhare) reported
@ACTFibernet not working since yesterday morning
-
Lucifer Morningstar 👿😈
(@Im_pck) reported
I deeply regret choosing @ACTFibernet. Outage since June 23. No update. No fix. No professionalism. Get your act together or face regulatory escalation. #ConsumerRights #ACTFibernet