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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 19, 2:33 PM GMT+5:30.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600078 and 600004 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 1 day ago
Chennai Internet 2 days ago
Chennai Wi-fi 6 days ago
Chennai Wi-fi 12 days ago
Chennai Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • distilled_view
    Maddy (@distilled_view) reported from Chennai, Tamil Nadu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu

    @ACTFibernet need help adding GST no. To my account.

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet my act is not working and your complaint number is also not working

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • RahulKannan_K
    Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil Nadu

    Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC

  • pvnatarajan
    P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

  • srireng
    Srireng David (@srireng) reported from Chennai, Tamil Nadu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • swatirockz
    Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • Bala_Sathish
    Sathish Babu B (@Bala_Sathish) reported from Saidapet, Tamil Nadu

    @ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet u ******* dum pig listen here bastrad. My ticket is - SR10179878376514 and if it not fixed in the next hour, I will personally destroy ur wifi and throw it out of my home and burn it and upload it on social media just to provoke u, u ******* rascal. FIX IT NOW

  • RajendraChim
    Explore The (@RajendraChim) reported

    Still no internet since April 15th.@ACTFibernet is wasting my time and money. App tickets and customer care calls are getting me nowhere. How is this acceptable in 2026? #actfibrenet #InternetDown #ServiceOutage SR11079817204044 Technicians visit and leave without any solution.

  • Mani_Tambaram
    subramanyam k (@Mani_Tambaram) reported

    @ACTFibernet act broadband down for almost 12 hours and none attended till now.. SR Your Service request SR10379878725314

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet Worst service provider waste of money.

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    I paid you until 19th of April 2026, why my services are disconnected ?? You guys are making fool and looting customer's money by blackmailing me. I will never let you go like this. @ACTFibernet

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

  • nareshaswani
    Naresh Aswani (@nareshaswani) reported

    @ACTFibernet Still your sony liv not working. I was assured in writing that it will work from 12 April. What's happening with your co.? Customer care calls again to ask Only for the problem and extends the date. Pathetic service. Disapponited with act

  • Prafulla98
    Prafulla ✨ (@Prafulla98) reported

    @ACTFibernet this is pathetic, internet has been down since 3 hours and the ticket guy says it will be up tomorrow?

  • PraneethV12902
    Praneeth V (@PraneethV12902) reported

    3 days without internet and zero resolution from @ACTFibernet India. Pathetic service and even worse response time. Fix this ASAP! @ACTFibernetHelp #ACTFibernet #ServiceDown Service no :SR10179796368604

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet what a worst service u ppl r providing ystdy also no internet tdy also same issue if vr calling also no response worst shld change to other broadband ur guys r worst