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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 26, 7:22 PM GMT+5:30.
  • 59% Internet (59%)
  • 24% Wi-fi (24%)
  • 18% Total Blackout (18%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600107 , 600001 , 600041 and 600040 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 14 hours ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago
Chennai Wi-fi 11 days ago
Chennai Wi-fi 11 days ago
Chennai Wi-fi 12 days ago

Community Discussion

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.

  • vinothrathore
    Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu

    @ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP

  • kamalrizani
    Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP

  • aspireswami
    aspire Swaminathan (@aspireswami) reported from Chennai, Tamil Nadu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • Prasanth_M_Keys
    PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu

    @ACTFibernet 4th day issue exist same

  • vigxter
    Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu

    @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

  • GopiStm
    gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shapeshifter05s
    Shrey (@Shapeshifter05s) reported

    What are you guys doing @ACTFibernet . Almost 24 hours have passed without wifi. Is this why we pay you? Estimated time of resolution keeps increasing shamelessly. Pathetic service.

  • sevtamatarface
    your_worst_nightmare (@sevtamatarface) reported

    @ACTFibernet I left Bangalore permanently on 16th Feb. I had given notice almost 1.5 weeks back to take away the router, but you did nothing!! Since that day y'all are bugging me for returning the router. Not my problem. Stop harassing me otherwise I'll lodge an FIR against u

  • travelgeekabhi
    Abhishek Kumar Singh (@travelgeekabhi) reported

    @ACTFibernet Internet down for 2 days due to ACT infrastructure issue. Now being asked to host ACT box with 24x7 power support in rented premises for just ₹59/month. I pay ₹9/unit electricity. Compensation not justified. Active prepaid plan till July but no resolution yet.

  • nvenkateshb
    B N Venkatesh (@nvenkateshb) reported

    @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

  • Chandramoha4
    Chandramohan (@Chandramoha4) reported

    @ACTFibernet Pathetic customer service, after raising ticket to shift existing connection, ETA is already crossed, i have not received even a single call from ACT support. Ticket : SR10280371530654 If this is not getting resolved by today, im discontinuing all my ACT connection

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet Internet down for 5+ hours. Already spoke to customer care, but no resolution yet. Urgent work is affected. Please resolve ASAP. Account No: 101767849442 #ACTFibernet #PoorService #InternetDown

  • JayanthKarri111
    Jayanth K (@JayanthKarri111) reported

    Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

  • ShiroPiscesKing
    🔴 Live now | Shiro魚座 King (@ShiroPiscesKing) reported

    @ACTFibernet I'm an existing customer using 50 Mbps speed and now it's over thinking of getting a 400mbps plan will I get a new router and 2 mesh routers with that plan or gonna use the same old router that's provided with 50 mbps?

  • casarojkv
    सरोज कुमार (@casarojkv) reported

    @ACTFibernet your service has dropped to unbearable low level. I have raised 5 complaints in last 7 days and no resolution. This is a prepaid connection and just a unprofessional service from you. #worstinternetserviceACT

  • TusharKantSaho3
    Tushar Sahoo (@TusharKantSaho3) reported

    @ACTFibernet services broken more than 36 hours. No response from ACT team ACT Fibernet Ticket no: SR10280397615714. More than 25 users