ACT

ACT Outage Report in Chennai, State of Tamil Nādu

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The latest reports from users having issues in Chennai come from postal codes 600009, 600107, 600004, 600041, 600002 and 600001.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 02/25/2026 04:05

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • kamalrizani Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • rusrinivas R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • karthikrubilux Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, State of Tamil Nādu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet WFH got hit by this. Pls fix asap.

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • karthik1406 Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

  • srireng Srireng David (@srireng) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • cosmos_prasanna Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • virtuepragya Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?

  • pvnatarajan P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

  • Triplicaneprabu Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • AravindThiyaga4 Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • sekartweets Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi Internet is not working here can you pl check

  • GopiStm gopi krishna (@GopiStm) reported from Chennai, State of Tamil Nādu

    @ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pragya46491964 pragya (@pragya46491964) reported

    @ACTFibernet since yesterday I am facing the issue in my cable connectivity. Today’s resolution time was scheduled till 8PM and yet not done. In the morning one of your engineer visited it worked for a maximum of 10 minutes & stopped again. Please help!! #Hyderabad

  • akilkj akil kj (@akilkj) reported

    @ACTFibernet Internet down in Bangalore Koramangala. Please can you guys get this rectified asap. Customer ID: 102010709123

  • irahular19 Rahul (@irahular19) reported

    Waiting for your response. Please help. @ACTFibernet

  • ashwanikohli Ashwani Kohli (@ashwanikohli) reported

    @ACTFibernet My internet has been disconnected, before due date. You are not even apologetic for it. I have made payment. Just get it reconnected. What issue you have to look into. You do not take a customer's complaint as the truth.

  • dilipreddy25 dileep Reddy (@dilipreddy25) reported

    @ACTFibernet worst service during WFH. SR10156161205192 raised but not solved. Please resolve at earliest.

  • Raja1412cbe RAJA K S (@Raja1412cbe) reported

    @ACTFibernet Dear Support,Its 6th time I am approaching for a Revert.Opted for a upgraded plan.I'm yet to get a Router.Its more than 10 days.All in Vain,such a poor service and No one cares a damn.Six month Advance paid, anyone responsible at ur office to attend this?.@TRAI .

  • chaitra_kadam Chaitra Kadam (@chaitra_kadam) reported

    @ACTFibernet My request hasn’t been resolved yet. Contacted the customer care to reopen ticket 7 times, it gets closed without resolution and I’m back at square one. @ACTFibernet

  • abhi199711 abhiram (@abhi199711) reported

    @ACTFibernet Hi @ACTFibernet As I need it urgently I opted you for the service and I had paid full amount. He's said he'll install it today and now you're executive is not picking my calls after paying money this is very irresponsible.

  • vivekcharyv Vivek Chary V (@vivekcharyv) reported

    @ACTFibernet Act internet power backup is worst. Not more than 10 mins on backup. Really "NOT RELIABLE" for work from home people.

  • pradeep7878 pradeep (@pradeep7878) reported

    @Rebel_Nihal @ACTFibernet Idi okate issue remaining👍