ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 16, 7:16 PM GMT+5:30.
- Internet (56%)
- Wi-fi (25%)
- Total Blackout (19%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600107 , 600001 , 600040 , 600041 and 600002 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
|
Chennai
|
Wi-fi | 9 days ago |
|
Chennai
|
Total Blackout | 10 days ago |
|
Chennai
|
Internet | 12 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sravan (@_sra1_) reported@ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.
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Balaji (@Balaji_Ambs) reported@ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting
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your_worst_nightmare (@sevtamatarface) reported@ACTFibernet I left Bangalore permanently on 16th Feb. I had given notice almost 1.5 weeks back to take away the router, but you did nothing!! Since that day y'all are bugging me for returning the router. Not my problem. Stop harassing me otherwise I'll lodge an FIR against u
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet raised a service request SR10180147017186 on May 7,2025 regarding shifting of connection but no response or call has been received til ltoday and no technician has visited the premises. This is very dissapointing. Request you to please priortise this SR
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India
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Amogh Sahore (@AmoghSahore) reported@Airtel_Presence You have only addressed my issue, no solution has been provided yet. No one has contacted me directly from Airtel regarding this issue. I think its in my best interest to move to @JioCare or @ACTFibernet at this point. Pathetic service.
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अंकुर (@bitsbeatsbreath) reported@ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.
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shuvam agarwal (@agarwal_shuvam) reported@ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.
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Santosh Kumar (@santoshone544) reported@ACTFibernet #rcbvskkr #hyderabad Never ever go with @ACTFibernet since it got worst internet service in Hyderabad and its staff is worst they cant even refund your amount after one month, shameless people
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Navrina (@de_anirvan) reported@ACTFibernet i have tried so many times to contact your customer support. It seems your employees are only bots. I need a refund. I dont want to use your pathetic service anymore