ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 14, 6:44 PM GMT+5:30.
- Internet (67%)
- Wi-fi (24%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600004 , 600041 , 600002 , 600007 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 7 hours ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
2 days ago | |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 4 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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FAIZAL KHAN (@FaizalK11111) reported@ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?
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shree sen (@shreesen69) reported@ACTFibernet the amount is not adjusted inspite of your service was down for 3 days. Plz update this and send me the revised bill to make payment ASAP
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Sree Raja (@sreeaskanna) reportedDear @ACTFibernet, I’ve been facing recurring internet disconnections for a long time. Tickets are repeatedly marked as resolved, but the issue keeps returning, affecting important work meetings and interviews (1/3) #ACTFibernet #CustomerService #ConsumerRights
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet @TRAI please note this violation of customer promise by @ACTFibernet where they haven't done the installation after taking full advance payment and harassing customer by not fulfilling their promise to install within 24 hours of the payment.
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Dhurjati somasekhar (@somudhurjati) reported@ACTFibernet I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.
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ryshab (@ryshab07) reportedHow much longer are customers expected to tolerate this? At this point, just come and take your router back. I’ll switch to a provider that actually delivers the service it promises. This level of service is unacceptable. Fix it—or lose another customer. @ACTFibernet
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Cracked (@crackedotdev) reported@ACTFibernet No proper update, and no estimated time for resolution. For a service that people depend on for work, studies, and everyday life, keeping customers in the dark for half a day is simply not acceptable.
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Dheeraj (@dheeraj_aluju) reported@ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!
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Samiullah Shaik (@samiullah_shaik) reported@ACTFibernet @ACTFibernetHYD @FiberAct 101810485949 till now mesh pad not given if your not giving just wire provide when your going to provide router and mesh pad if your not refund my whole amount I am unable reach customer care call me
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Dhurjati somasekhar (@somudhurjati) reported@ACTFibernet : I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.