ACT Outage Report in Chennai, Tamil Nadu
Why is my ACT service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600082 and 600001 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 11 days ago |
|
Chennai
|
Internet | 12 days ago |
|
Chennai
|
Wi-fi | 16 days ago |
|
Chennai
|
Wi-fi | 18 days ago |
|
Chennai
|
Wi-fi | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil NaduProblem has not yet been resolved! @ACTFibernet
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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majid (@kaapiccino) reported from Chennai, Tamil Naduadai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udayan Raj Singh (@panzer_rommel) reported@ACTFibernet I have DM you the details please solve my issue, no response from your side
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Ⓜ️ahesh Kalikot🅰️👨👩👧 (@Mahesh2704) reported@ACTFibernet how to cancel the zee subscription activated thru act Fibernet??
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karthikeyan (@karthikgs7) reportedHi, @ACTFibernet, It’s been a week since I raised request to shift my connection, still I have not heard anything. When I check the app, it is not showing expected resolution date. How long I have to wait to hear!!!? #actfibernet #actbangalore
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Pallavi A (@Khanabadosh_P) reportedWhat a **** service from @ACTFibernet. Not only is the internet down in my area since morning, worst the local engineer/area incharge refuses to answer my call. Have been trying for last FOUR HOURS!!!
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vishal chaturvedi (@vishalc2005) reported@ACTFibernet Stupid bot
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Nitin mathur (@nimathur) reported@ACTFibernet Every ACT person tells different things about problem resolution.Instead of FTR closure after every call or email, solve customer problems. How do you check whether customer problem is solved or not ??
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Uday Shankar (@udayshankar448) reported@ACTFibernet No internet in Ittamadu Bangalore since yesterday afternoon. Find the ticket details below: Your request SR10261220486832 is tentatively expected to be resolved by 8/20/2021 03:00:00 PM (MM/DD/YYYY). Please resolve the issue as soon as possible
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jason_s (@jason_blakewood) reported@ACTFibernet whats the point of having a customer support chat in the app if it shows "something went wrong Try again later" everytime I try to register a complaint. I've been trying to register a complaint for three days. But the app is useless and there is no other option also
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Richie (@complicatedRJ) reported@ACTFibernet : What a pathetic service you guys have ? No one is even bothering to answer my request. Your service people showed much enthusiasm in collecting the money rather than providing me the service. It’s been 4 days and my work’s been completed stalled. 🤯🥵
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Sumanth Dixit (@sumanth_dixit) reportedDear @ACTFibernet , I am totally devastated by the service I have received over the issue of internet connection being fluctuating. The field engineers visiting my house are not responsive and lack minimum courtesy of enquiring and resolving the complete issue.(1/2)