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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 14, 12:35 PM GMT+5:30.
  • 50% Wi-fi (50%)
  • 40% Internet (40%)
  • 10% Total Blackout (10%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600002 , 600001 , 600004 and 600082 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 26 minutes ago
Chennai Wi-fi 6 days ago
Chennai Internet 8 days ago
Chennai Internet 13 days ago
Chennai Internet 20 days ago
Chennai Internet 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Prasanth_M_Keys
    PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu

    @ACTFibernet 4th day issue exist same

  • deepak_seenu
    Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

  • Nrusimhan1
    Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil Nadu

    Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • Ramshriii
    Shrii (@Ramshriii) reported from Chennai, Tamil Nadu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

  • vikashvas2002
    vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu

    @ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • sainathsr95
    Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • sampavar
    जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu

    @ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet 11110453 is not working

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SPtweetsss
    sp-pawanist🥸🍁🤑 (@SPtweetsss) reported

    @ACTFibernet Internet is not working from last 15 hours in my area, where i called the person who installed ActFibernet in my house says @ACTFibernet is not fixing this Area is pincode is 522309, cherukupalli, Bapatla dist.., AP #AP

  • killer_whale6
    Killer whale (@killer_whale6) reported

    Day 4 of @ACTFibernet holding my ₹3932 refund (SR10279747451781) after trying to install a commercial distribution box onto my private property without prior disclosure.Official NCH Consumer complaint filed (Docket #9085977).@TRAI @jagograhakjago look into these predatory delays

  • Sakethhhh
    saketh🏹 (@Sakethhhh) reported

    @gayatri008_16 @ACTFibernet will they decrease the bill if there’s no internet because of any issue on their end

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • _urstrulyme
    Naveen (@_urstrulyme) reported

    @gayatri008_16 @ACTFibernet @ACTFibernet is the worst at its service. Sometimes it will take 2-3 days to resolve the issue. And they will not compensate for their fault too. I used it for 1 year and shifted to JioFiber.

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Case number:SR10179725132058 Current : gowlidoddy hyderabad 500075. Area to be shifted : FNF arena Janwada, hyderabad 500075. It's very sad to hear that the wire and box is not there at just 100 mts from the road. Urgent Please fix it . #hyderabad

  • shashank24ten
    Shashank Shekhar (@shashank24ten) reported

    @ACTFibernet 1 day from your tweet and not a single person has turned up or called to fix it! In today's AI world it is taking 96 hours for @ACTFibernet to respond to customer complains.

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet what a worst service u ppl r providing ystdy also no internet tdy also same issue if vr calling also no response worst shld change to other broadband ur guys r worst

  • rkmalh1956
    R K Malhotra (@rkmalh1956) reported

    @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.