ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 14, 6:44 PM GMT+5:30.
- Internet (67%)
- Wi-fi (23%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600004 , 600041 , 600002 , 600007 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 3 days ago |
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Chennai
|
Wi-fi | 4 days ago |
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Chennai
|
4 days ago | |
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Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet My problem has not yet been resolved
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, Tamil NaduMany thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prajwal P (@theprajwalp3722) reported@ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.
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bibin cedric (@bibincedric) reported@ACTFibernet once again issue without my knowledge tickets which I raised has been closed how rubbish is this?Haven't seen such a network ever ?How can someone treat a customer like this? Still issue not solved eveymonth issue is been escalated.Will register a complaint legally
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Ganesh Natarajan (@GaneshNataraja5) reported@ACTFibernet I am getting only the update not the resolution.
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ryshab (@ryshab07) reported@ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered
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Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.
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Praveen Ram (@praveenram1983) reported@ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.
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Kandula Rugender 🇮🇳 (@KandulaRugender) reported@ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..
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Anvesh Nelluri (@anveshnelluri9) reportedHi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend
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DEVI PRASAD (@DeviPrasadCdp) reportedI have requested for TOO and ticket has been created 4 days back but no one from Technical team is bothered to call or visit for further assistance, ACT is becoming worst service provider work id: WO103810813881 @ACTFibernet
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Lakhan (@LakhanINTS) reported@ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.