ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600003, 600001, 600042, 600021, 600082 and 600002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (14%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
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Phone (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Swaminathan J
(@teetotalar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Ganapathi
(@ganapathi52) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Arivukkarasu
(@ArivukkarasuM) reported
from
Chennai, State of Tamil Nādu
Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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sundaram ramaswamy
(@SundaramRama) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 11110453 is not working
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet The listed toll free number is not working 1800 1022 836... Please fix that first before you can start fixing customer issues..#ACT #Chennai #Broadband
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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siju mathew
(@SijuMath) reported
from
Saidapet, State of Tamil Nādu
Two days No internet! Customer support hangup on calls, application dosent work on other datas! Totally makes me worried. Who can resolve this? #ACTFibernet #ACTFibernetchennai #ACTFibernet india
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Vijay Karthik
(@icemangoiya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sarathy kannan D
(@SarathyD) reported
@YashCha84743285 @ACTFibernet Am also waiting for filing a case against them. What @ACTFibernet do you think we are fool. You should respond immediately to me also my customer ID is 103441701276
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sarathy kannan D
(@SarathyD) reported
@ACTFibernet Hi this is Sarathykannan and my customer ID is 103441701276. I have opted for shifting process on 30th June, none of your employees visited my home and they said we are unable to process the request due to some technical issues and disconnected the plan on 8th June.
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Sunil srivastava
(@sunil_qp) reported
@ACTFibernet Today I had very bad interaction with customer support team of ACT let me share the experience where i was forced to pay rupee 150/- extra for their fault when I am one of royal customer who is on 6 month advance payout plan. Urge you all to be extra careful
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Swaminathan J
(@teetotalar) reported
@ACTFibernet Hey connection is still unstable. It's working on and off. Can you please check?
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Harischandra Reddy
(@mhrkvz) reported
@ACTFibernet I paid money to provide Internet service on 14th July, but till now no connection has been given. If you cannot provide service, please refund the amount. Worst service #ACTfibernet
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satish
(@tweetSatishna) reported
@ACTFibernet train your retention team agents , they forgot how to talk to customer . Disconnecting your service as your agent shrwanya said . I think she is the owner of @ACTFibernet Bangalore . After 9years bye bye ACT
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satish
(@tweetSatishna) reported
@ACTFibernet Too late , just paid @airtelindia broadband for new connection . They are on the way to Install service Account:102424069132 But yes I took this decision after talking to your retention agent shrawani . The way she spoke to us was bad really bad as if she owns the company .TX
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Azar
(@Azar12716074) reported
Also why would some one pay for a dead connection that is unplugged from the nearby junction box? My first complaint regarding this was on 26th June and they never cared to reach me or solve my problem. @ACTFibernet
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hari prasath
(@harryharicool) reported
@ACTFibernet Just now field engineer finished the job but still internet not working !!!
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MS
(@leosundaram) reported
@ACTFibernet multiple calls, mails regarding refund of my money after disconnection. No response. It was assured through multiple phone calls that I will definitely get my refund. But still did not. I was a customer for last 5+ years. Feeling very very bad.