ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600002, 600001, 600004 and 600041.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (23%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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krishnan_tamilmotor
(@chief2903) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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BHARGAV T
(@BhagsBhargav) reported
from
Saidapet, State of Tamil Nādu
I donno why @ACTFibernet is becoming so worst these days. No customer support, bad signals, no proper maintenance. Worst experience with act. Can anybody please suggest good internet service provider in Valasaravakkam Chennai
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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pratiksha parmar
(@pratikshasinghp) reported
from
Chennai, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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saravana ks
(@saravanaks7777) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Hi my ACT Fibernet Ticket no:SR1036359399322 has been registered on 14/May for relocation of my ACT 2 my new address. Still I didn't get a proper response from your side & I have never faced this kind of service from ACT.kindly work on my issue ASAP City:Chennai,TN
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Stri
(@Sri_Indrasenan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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VANdaMAN
(@vansharma) reported
@ACTFibernet the most useless support on the planet. It has been more than two hours that I have been trying to get in touch with a human being instead of your useless, idiotic bot
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PenG
(@pen9000) reported
@ACTFibernet Any update @ACTFibernet ? I have not heard back from anyone. I call the customer care number everyday and everyday they tell me someone will contact me in 24 hrs. I can personally hand deliver it to local Ahmedabad office if you provide the address.
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Tasneema Iqbal
(@tasneema_iqbal) reported
@ACTFibernet is a shameless ISP with no ethics and they have the WORST customer facing agents, I dont think I’ll get my money back. But if this post helps someone, please use this as a warning and stay away from ACT
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kb
(@bb_kk1234) reported
The worst and the nightmare ISP @ACTFibernet in #Hyderabad . Shameless service... shameless team. Better to opt for other service providers.
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Khagesh pandey
(@KhageshPandey) reported
@ACTFibernet dear act fiber my internet is down from more than 12 hours, it down since last night still no resolution because of that my work is hampered. I will not renew because of pathetic service by ACT
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mohammad altaf
(@AltafhussainEng) reported
@ACTFibernet The app shows repeated ETR changes with no resolution. Issue is pending after plan upgrade payment and router not delivered. Please share exact resolution time today or confirm escalation to Hyderabad Nodal Team.
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karthik
(@karthisena) reported
@ACTFibernet @ACTFibernet Again Down ...so you guys doing intentionally on every month right ?
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Yamalizer
(@_drac2_) reported
@ACTFibernet No need i terminated my subscription. Keep your mediocre **** with you.
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Tasneema Iqbal
(@tasneema_iqbal) reported
@ACTFibernet will take your money shamelessly, do fake checks before installation & will not provide refund even if their service is horrible, & please stay away from their 3/6/12 month plans. Before subscribing to their wifi, please get second/third opinion & save your money
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83🐼
(@ict_critic) reported
@ACTFibernet @ActfiberC @ACTFiberne9619 Your network has been down since 10:00 AM today in the Whitefield area, causing disruption for many people. Please resolve this issue at the earliest. It's been 3 hours already. A Ticket is already raised.