ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600004, 600041, 600107 and 600002.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (20%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet issue with plan customer care not giving proper response. #actcheat
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GK (Gireesh Krish Nair)
(@Nairizms) reported
from
Saidapet, State of Tamil Nādu
thoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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Dinesh R@n@
(@D_i_n_e_s_h_R) reported
from
Āvadi, State of Tamil Nādu
@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ
(@vigxter) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Sammienatorr
(@sammienatorr) reported
from
Sembiyam, State of Tamil Nādu
.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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vikash b
(@vikashvas2002) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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PRASANTH
(@Prasanth_M_Keys) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet 4th day issue exist same
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Vinoth Rathore
(@vinothrathore) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Maddy
(@distilled_view) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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nithinsai neerudu
(@nithinsai_13) reported
@ACTFibernet Waste network .here my problem is not getting solved from past 3 days.#actfiber bekaar net service . Just they do for publisity.@elonmusk please buy this company
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Madhuri Rao
(@madhuri195) reported
then please disconnect the service and I'll look for other options. You guys should atleast have the. courtesy to inform this to us prior to removing the internet connection. Horrible experience. @ACTFibernet
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Pavan Amarnath D
(@pavanamar554) reported
@ACTFibernet Still not solved please send area team immediately and if possible let your team member change register mobile number too. Last month also same problem and now also. Please restore immediately. She has to make calls via whatsapp only.
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TD
(@TD_WOWS) reported
@ACTFibernet So the time is over. I’m least interested with your services now. You promised to call me but there is no response for a small issue. I’ll cancel my subscription now. Dear @airtelindia @Airtel_Presence - Im ready to switch to your network. My current location is Ramnagar, Vizag.
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Nikita Thakur
(@NikitaT67548193) reported
Such a horrible experience I even had with @ACTFibernet they literally don’t care about any of there customers.. Multiple follow ups do not work for them #Horrible
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ilayaraja_i
(@ilayaraja_I) reported
@ACTFibernet Today again, I lost the connection for more than an hour. In the last 30 days, I raised more than 20 compliance issues with your team. If you are not able to provide proper service, give my money back. Don't waste my time spending it always with customer care.#worsts
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nithinsai neerudu
(@nithinsai_13) reported
@ACTFibernet Don't use quick word .you idiots from past 3 days you were unable to solve my problem .Above words what you mentioned were repeated by your customer care .if you can't provide internet then shut your company.
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Sachidanandini Goberu
(@Nandinigoberu) reported
@ACTFibernet It has been more than one day, one internet connection issue is not resolved and you guys are keep on giving extended ETR to resolve this issue, it is a working day..pathetic service by you.. #worstACTFibernetService
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Gopal shukla
(@Gopal__1109) reported
@ACTFibernet Hello Team it's been many days my issue with you guy's it's not been resolved...no follow up had been taken till now
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Vineet Subramani
(@vineetsub) reported
@ACTBroadbandIn @ACTFibernet why does the connection drop everyday? Today even your App is not working to lodge a complaint. A/c No.103342927479