ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 12, 7:23 PM GMT+5:30.
- Internet (69%)
- Wi-fi (22%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600040 , 600004 , 600002 , 600007 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
37 minutes ago | |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 5 days ago |
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Chennai
|
5 days ago | |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil NaduWorst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.
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Nrusimhan Seshadri (@Nrusimhan1) reported from Chennai, Tamil NaduIs there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu@ACTFibernet I see a sharp decline in your service? Are you closing down?
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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marketsfan (@vm285) reported from Chennai, Tamil Nadu@Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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majid (@kaapiccino) reported from Chennai, Tamil Naduadai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu@ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reportedI request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet @ACTFibernet issue not resolved
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tensorCore (@saicharantweet) reported@ACTFibernetHYD @ACTFibernet guys what the hell you doing.. we have work and cant live without wifi... from morning, i am not getting wifi signal. you dont have a customer support helpline and the ticket I raised is still pending.. where is your quick resolution
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet no installation happening for Account No : 102811160538 . Full payment made on 11th July and no resolution is being provided. Technician contact is also not provided. Please help expedite the request as need connect established by today.
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M S S Reddy (@shivareddy9467) reported@ACTFibernet The technical service team is the worst. Without resolving the problem, they requested that I close the case.,Your ACT Fibernet Ticket no: SR10181004068024 last three days I am facing network issue.
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Sumit Anand (@sumitanand098) reported@ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet Terrible customer service support and installation support from @ACTFibernet . After taking full advance payment not sending technician to do installation. @jagograhakjago
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S_u_n_d_a_r (jeYa) (@jeyasundar244) reportedDear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294
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Yashwanth Reddy (@YashwanthR28440) reported@ACTFibernet Any update ? No one has contacted me yet. It’s been 10 days I paid for the yearly plan. Any solution exists for these situations ?? Kindly support
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vd (@geek_eyes) reportedYour service is such a mess. Our internet is disconnected for 2 days and nobody has come in to fix it. Do u basically want everyone to just shift to Airtel? SR10281111859624 @ACTFibernet