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ACT outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 20, 8:30 PM GMT+5:30.
  • 67% Internet (67%)
  • 27% Wi-fi (27%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600107 , 600001 , 600004 , 600118 , 600041 , 600082 and 600039 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 19 hours ago
Chennai Wi-fi 1 day ago
Chennai Wi-fi 3 days ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • vb_vijaybaskar
    Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu

    @ACTFibernet My internet is not working from morning. Details sent through DM

  • aadhavkk
    Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu

    @ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • princeutters
    Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.

  • Triplicaneprabu
    Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, Tamil Nadu

    Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)

  • fmrock
    Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • distilled_view
    Maddy (@distilled_view) reported from Chennai, Tamil Nadu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • M_HaroonRasheed
    HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu

    @DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • _mahjabeen_
    Mahjabeen | Photographer (@_mahjabeen_) reported

    @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

  • raghuv_here
    Raghav (@raghuv_here) reported

    @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!

  • hahmad71
    Haris (@hahmad71) reported

    Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

  • yashwanth___red
    Sai Yashwanth (@yashwanth___red) reported

    @ACTFibernet @ACTFibernet Still not able to access the internet. ISSUE IS NOT RESOLVED. PLEASE CHECK AND FIX ASAP. @ACTFibernetHYD

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    @ACTFibernet SR10381618238104 Another month another new ticket. This is the routine for that past 3-4 month. Every week/month there is issue in fiber net. I am keep reporting it but it's occuring continuously. Pl take necessary action to avoid this in future.

  • syedhussain75
    syed (@syedhussain75) reported

    @ACTFibernet Don’t you see that ETR is already crossed. Why you want me to check on app. Do u have any problem posting here? Are u scared of loosing new customers? Please i request don’t fall in this pathetic internet. Find some other company with good services.

  • DavidRugved
    Rugved (@DavidRugved) reported

    @ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

  • AnilKumarKacham
    anil kumar kacham (@AnilKumarKacham) reported

    @ACTFibernet It never happened till date, please check at the earliest we are using hotspots because of the inconvenience, thanks for the early response to my message, hope the same in action to the problem @ACTFibernetHYD

  • SoleilFils
    Ajay Kumar S (@SoleilFils) reported

    Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!