ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 3, 7:49 PM GMT+5:30.
- Internet (69%)
- Wi-fi (25%)
- Total Blackout (6%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600107 , 600041 and 600040 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Internet | 13 days ago |
|
Chennai
|
Internet | 13 days ago |
|
Chennai
|
Wi-fi | 19 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
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Srireng David (@srireng) reported from Chennai, Tamil Nadu@ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
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Karni (@Sathak) reported from Chennai, Tamil Nadu@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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aspire Swaminathan (@aspireswami) reported from Chennai, Tamil NaduExtremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Ganeshvkarthik (@ganeshvkarthik) reported from Chennai, Tamil Nadu@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajenderreddy (@rajender4reddy) reportedSince 28th, you have been postponing the resolution every day. Today again 1 PM, and now postponed to 6:30 PM. What is your team doing?Resolve it immediately or disconnect the service and refund the money idiots If you are not capable of managing the shutdown idiots @ACTFibernet
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yashwant singh (@YashSsm) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD Seriously shameless support. No internet for 5 days now. Last time it took you 10 days to fix a simple issue. Enough with the fake "sorry". I want a refund for the downtime. #ACTFibernet #BroadbandIssue
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Ashish (@ashshri) reported@ACTFibernet Your service engineer closed it without resolution He is not picking calls, no acknowledgement, worst possible service
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Inayat ulla (@Inu_Minu) reported@ACTFibernet why is it that always I have to raise complain here. From morning no help. Ticket raised but no help
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet Second time in 3 days on a new connection. I shifted from airtel to avoid these issues but it's same with ACT What kind of poor connection is this. Please refund my money
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Thamizhan (@ImThamizha) reportedSR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?
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Raghava (@Gokusux) reported@ACTFibernet Yeah, im brained enough to check the ETR and travk the ticket in the app. My concern is to fix it asap as i have a load of work.
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NC (@ncspeaks13) reported@JioCare having issues with my internet connection, been three days and no one is answering the call after raising the service request. Let me know if you are interested to rectify if not i can shift to @airtelindia or @ACTFibernet a
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Sachin (@SachinNJha) reportedNo internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet Two times the tickets are closed without actually resolving the problem. Worst service provider. What is wrong with you people?