ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 31, 6:00 AM GMT+5:30.
- Internet (50%)
- Wi-fi (38%)
- E-mail (8%)
- TV (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600004 , 600039 , 600082 , 600040 , 600012 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 7 minutes ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
|
Chennai
|
TV | 9 days ago |
|
Chennai
|
Internet | 9 days ago |
|
Chennai
|
Wi-fi | 11 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu@Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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Pragya Malaviya (@virtuepragya) reported from Chennai, Tamil Nadu@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Alisha Rahaman Sarkar (@zohrabai) reportedHello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?
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Shubha (@shubha_a5) reported@ACTFibernet No use of highlighting, no resolution yet
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Shashank Bharadwaj S (@__Shashank__007) reported@ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.
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Occupy Indians 🇮🇳 (@occupyindians) reported@ACTFibernet You run the internet business in Bangalore without having the power backup at Junction boxes? My internet connection went down the moment power went. This is totally unprofessional service from ACT. I would not recommend this company to anyone - A/C No: 102806254925
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Manish Periwal (@mperiwal14) reported@ACTFibernet My work is hampered. Fix it asap
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Pranjal Sengupta (@pranjal610) reported@ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues
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abhishek sharma (@abhisheku73) reportedFind a better service provider bro... @ACTFibernet is useless... My request is still pending from last two weeks... @DoT_India @JM_Scindia why are you not concerned about customer?
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Mahesh (@Mahesh_arepally) reported@ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER
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Pradeep Raj (@deepu67) reported@ACTFibernet SR10381255919894 why am I having so much trouble with the internet for the past week?