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ACT outages and service status in Chennai, Tamil Nadu

Service-wide status: ACT

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • Latest local activity: Sep 22, 9:23 PM GMT+5:30.

Share of direct reports from this area over the past 30 days.

  • 74% Internet (74%)
  • 26% Wi-fi (26%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600004 , 600040 , 600041 and 600012 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

ACT signals over the past 24 hours, with local activity from Chennai, Tamil Nadu and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Chennai, Tamil Nadu and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 15 hours ago
Chennai Internet 1 day ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • ArivukkarasuM
    Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil Nadu

    Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet worst customer service

  • BharatB54887368
    Movie,Game,Travel, Foodie 🤤😋😍💥 (@BharatB54887368) reported from Chennai, Tamil Nadu

    @Sathya_Grssn In Airtel Also Same Problem So Just I Moved To @ACTFibernet Speed is 10mbs/S in Mobile And in systems 60mbs/s

  • krishchokurei
    krsasu (@krishchokurei) reported from Chennai, Tamil Nadu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • Siva3233
    Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu

    @LMKMovieManiac @ACTFibernet No They are good service provider

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • sekartweets
    Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu

    @ACTFibernet hi Internet is not working here can you pl check

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!

  • rusrinivas
    R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu

    @ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.

  • sammienatorr
    Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu

    .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

  • CRAdityaNarayan
    Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet My problem has not yet been resolved

  • antonioanandam
    Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu

    @ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?

  • bigleemurali
    Dr. Biglee Murali (@bigleemurali) reported from Chennai, Tamil Nadu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

  • SundaramRama
    sundaram ramaswamy (@SundaramRama) reported from Chennai, Tamil Nadu

    @ACTFibernet is the worst service brand in my recent experience. They just don’t respond to a complaint of internet down! Aggressive to collect renewal cash and leave you to struggle with stupid Bot for service #ACTFibrenet_the_worst

  • karthik1406
    Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu

    @ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SanjaySachdeva_
    Sanjay Sachdeva (@SanjaySachdeva_) reported

    @ACTFibernet Its been 15 days and still not able to Spotify subscription provided by you, please dont open and close the tickets, provide me the solution

  • locate_aman
    Aman Kumar (@locate_aman) reported

    @ACTFibernet @ACTFibernetHYD SR# SR10181706560984 Internet not working, ETR is getting delayed. Do you people know the term "accountability"?

  • MaalGaaadi
    aji l mera (@MaalGaaadi) reported

    @ACTFibernet You Guys are the worst ISP in Bangalore especially Whitefield area. No response on my ticket and your so called technical team is not responding. Resolve this or I will be removing ACT from my flat and the whole apartment.

  • prashan98193688
    prashant rai (@prashan98193688) reported

    @ACTFibernet @ACT_Issues @FiberAct Team , Now once again after resuming the network yestrday today again the same error is being occuring again ..Its better to quit teh ACT now

  • sreevajhala
    Sreekar (@sreevajhala) reported

    @ACTFibernet network down on a Monday, ticket remains open and no proper resolution from chat bot or agent. No call backs no responses

  • saicharan0123
    saicharan (@saicharan0123) reported

    @ACTFibernet internet got disrupted 4 times in the last 10 days, takes a day atleast to get fixed. Provide permanent fix . Ticket id : SR10381708375304

  • samprettybasic
    Sam (@samprettybasic) reported

    Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet no Internet since the last 21 hours no update provided by the team ticket is open or no action is being taken did not receive any call from the company worst service ever will never ever recommend ACT to anyone

  • niranjanks91
    niranjan (@niranjanks91) reported

    No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

  • balap07
    Balakumaran (@balap07) reported

    @ACTFibernet @ACTFibernet Please resolve at the earliest, else please cancel the subscription and refund the amount for the remaining months.

Recent ACT reports in Chennai, Tamil Nadu

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Chennai: Internet
  • Chennai: Internet
  • Chennai: Internet
  • Chennai: Internet
  • Chennai: Internet
  • Chennai: Internet

ACT detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (17 minutes)
  • Detected:
    Detection ended: (8 minutes)
  • Detected:
    Detection ended: (39 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

ACT outage reports by location

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