ACT outages and service status in Chennai, Tamil Nadu
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- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 1, 7:07 AM GMT+5:30.
- Internet (67%)
- Wi-fi (28%)
- Total Blackout (6%)
The latest reports from users having issues in Chennai come from postal codes 600004 , 600001 , 600009 , 600107 , 600082 , 600040 , 600118 and 600041 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 23 hours ago |
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Internet | 4 days ago |
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Internet | 9 days ago |
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Wi-fi | 9 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Technical Person doesn't even bother to do any kind of checks or troubleshooting Nandha Kumar +917358798626 Madhesh +919384663132 This is not the first time in this month The above people are not evening responding back to customer even after fixing the issue
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Mr. D. Vijay Bhaskar (@vb_vijaybaskar) reported from Saidapet, Tamil Nadu@ACTFibernet My internet is not working from morning. Details sent through DM
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gopi krishna (@GopiStm) reported from Sembiyam, Tamil NaduWorst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu@ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon
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buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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P V Natarajan (@pvnatarajan) reported from Chennai, Tamil Nadu@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu@ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?
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Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SPR (@SprEinfach) reported@ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers
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Yogesh Bhardwaj (@YogeshB20643297) reported@ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing
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eva (@evabuilds) reportedunfortunately I paid for 6 month plan😭 I hope big twt acc can repost/comment on this tagging @ACTFibernet , would help a lot tbh
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ENIGMA (@RevanTalks) reported@aannadhurai @ACTFibernet Worst
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𝕾𝖚𝖓𝖉𝖆𝖗𝖊𝖘𝖍 𝕭𝖆𝖇𝖚 (@jsb_offl) reported@RevanTalks @ACTFibernet Better stay with ACT. Aurtel, Jio lam customer service la atha vida mosam
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Vansh (@vansh_bajaj11) reported@ACTFibernet hi internet is not working since 5pm Almost been 14 hours now Need to get it fixed ASAP as I have my office work Already registered a complaint
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karthikeyan (@karthiarjun) reported@RevanTalks @ACTFibernet For a office get 2 or more services from different vendor... There are devices to take all input from different data channels and provide uninterrupted network Coz no one is reliable ....
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𝕽𝖆𝖓𝖏𝖎𝖙𝖍 (@RanjTweets) reported@ACTFibernet what a Shame ..internet not working for straight 3 days no one attended or called . Just messqges from Act saying its taking longer . Rmp 9976855556
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Rachit Mishra (@rachitmishra5) reported@ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744