ACT outages and service status in Chennai, Tamil Nadu
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 10, 9:26 PM GMT+5:30.
- Internet (69%)
- Wi-fi (23%)
- Total Blackout (3%)
- TV (3%)
- E-mail (2%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600040 , 600002 , 600004 , 600007 and 600012 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
5 days ago | |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
-
Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
-
MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
-
Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
-
Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
-
Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
-
Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
-
PRASANTH (@Prasanth_M_Keys) reported from Saidapet, Tamil Nadu@ACTFibernet 4th day issue exist same
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
-
Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
-
Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
-
Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
-
Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
-
Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
-
Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
-
R U Srinivas (@rusrinivas) reported from Chennai, Tamil Nadu@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
-
Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
-
Sai Santhosh S (@SaiSanthoshS) reported from Chennai, Tamil Nadu@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
-
Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
-
Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Bhujanga Rao (@bhujangarao0292) reported@ACTFibernet Service request for this issue is already raised with reference number SR10181086177694. Our team is looking into it and will get back to you shortly.
-
Kiran Surya Nadella (@kiran_nadella) reported@ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India
-
Hanu Rao (@HanuRaoG) reported@ACTFibernet @ACTFibernet please stop saying lie. I just spoke with TL of your Internet. Why there is only 1 technical person to fix the issue?? No backup? It a cable cut issue and it takes maximum 1 hour to fix this issue. But no person in this Bhimavaram town from @ACTFibernet to fix it. I need to wait till tomorrow afternoon for the person to come from Eluru?? Worst service from you guys again and you proved it!!!
-
Vivek నాళ్ళ (@NallaVivek) reportedSR closes again Every day new person calls and promises to call back after getting a resolution 2 months gone SRs silently gets closed without any resolution Made me pay extra for your fault @ACTFibernet
-
Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported@ACTFibernet @ACTFibernetHYD I made temporary arrangement here to avoid danger. but we need permanent fix.
-
Dhurjati somasekhar (@somudhurjati) reported@ACTFibernet I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.
-
Uday (@uday9885) reported@ACTFibernet Issue is not about ETR why did your technical team just blindly updated as fibre cut where my neighbors have connection if its fibre cut whole area should face the issue or atleast my community should have problem your team has messed up something while giving new connection.
-
Hanu Rao (@HanuRaoG) reported@Nitin111082 @ACTFibernet Yes I’m also planning for the same. Actually there service is very bad, no technical team to fix the issues fast…
-
Sachin Gogia (@runthusiast) reported@ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔
-
🅰🅱🅷🅸🆂🅷🆃🆄😈 (@ItismeLucifer) reported@Lollubee @ACTFibernet If they close the ticket. Reopen it again and again. Thats the only way to get perm solution.