ACT

ACT Outage Report in Chennai, State of Tamil Nādu

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The latest reports from users having issues in Chennai come from postal codes 600009, 600107, 600001 and 600002.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 02/19/2026 00:30

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • srireng Srireng David (@srireng) reported from Chennai, State of Tamil Nādu

    @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.

  • krishchokurei krsasu (@krishchokurei) reported from Chennai, State of Tamil Nādu

    @ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.

  • SaiSanthoshS Sai Santhosh S (@SaiSanthoshS) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?

  • yuvarajvel Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • karthikrubilux Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, State of Tamil Nādu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @ACTFibernet @DoT_India Yet another rain, no internet since yesterday evening! ACT is getting worse day by day. Every single rain we face internet issue. #DOT kindly intervene and help us with permanent solution.

  • aspireswami aspire Swaminathan (@aspireswami) reported from Chennai, State of Tamil Nādu

    Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies

  • rohitkadaksures Rohit Suresh (@rohitkadaksures) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

  • princeutters Prince Solomon (@princeutters) reported from Saidapet, State of Tamil Nādu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • creativedeepak Deepak Raghuraman (@creativedeepak) reported from Chennai, State of Tamil Nādu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • bigleemurali Dr. Biglee Murali (@bigleemurali) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private

  • fmrock Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu

    @ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!

  • Jeno_krish Jeno (@Jeno_krish) reported from Saidapet, State of Tamil Nādu

    Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

  • Venugopalan17 Venugopalan (@Venugopalan17) reported from Chennai, State of Tamil Nādu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

  • aadhavkk Aadhav Kannadhasan (@aadhavkk) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • advit001 Advit (@advit001) reported

    Very much disappointed with he services of @ACTFibernet It's already been 24 hours I have raised a complaint and no action has been taken yet. Wifi still not working @ACTFibernet

  • nuthanprasad79 Nuthan Prasad (@nuthanprasad79) reported

    @ACTFibernet internet is down almost from 24 hrs such a useless service already there is a discussion that will disconnect your stupid support,paying premium considering you are good..good bye act Your request SR10258561449142 #WTCFinal #Covid @PMOIndia @TRAI

  • vaishnov111 vaishnov (@vaishnov111) reported

    @ACTFibernet can i get refund installation is pending from four days i cannot complaint A/c no 101584777609

  • zwigid cratman (@zwigid) reported

    @as110895 @ACTFibernet The weird part is that I have already emailed the nodal officer to resolve the issue but there seems to be complete lack of a motivation to resolve the issue.

  • Gayatri7796 Gayatri (@Gayatri7796) reported

    @ACTFibernet my SR11058552418342 broadband is not working..Kindly look into this on an urgent basis.I have called customer care no. several times, the call gets disconnected.

  • Abhishe21606574 Abhishek (@Abhishe21606574) reported

    @ACTFibernet @johnygoldan @ACTFibernet hi you pathetic internet service is down like every week. You take more than 24hrs to resolve it. Your good for nothing customer service can only do yes sir no sir.

  • ProdigalSon_89 Prodigal Son (@ProdigalSon_89) reported

    @ACTFibernet Are you going to respond my ticket and fix the issue or shall I file a consumer complaint against you? I have been very patient since Monday, but still issue is not addressed and no proper response at all after multiple calls and mails.. 5 days gone SR10358464857062

  • prabhat_Singh1 Prabhat Singh (@prabhat_Singh1) reported

    @ACTFibernet very poor service received, it is been 3 days since I have made full advanced payment for new connection. Disappointed 😔

  • ajyghosh Ajay (@ajyghosh) reported

    @ACTFibernet - 5 times internet disconnected. This happened within a span of 1.5 months. Every time ticket is created they will take 2 days to FIX. I have created new ticket again and waiting for fix :( NOT HAPPY WITH SUPPORT !

  • vivekhs Vivek Sharanappa (@vivekhs) reported

    @ACTFibernet FTR closure SR closure but no resolution the Govt should really start intervention. @GoI_MeitY