ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 24, 4:49 PM GMT+5:30.
- Internet (72%)
- Wi-fi (22%)
- Total Blackout (6%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600004 , 600107 , 600082 , 600040 , 600118 and 600041 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 4 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
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Chennai
|
Wi-fi | 8 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet Oct 7 same issue - kept restarting my router & after 4 hours only when I called the technical person, he said that the Junction Box power was turned off by the other user. Am I paying for the Internet only to use on alternative days ?
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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krsasu (@krishchokurei) reported from Chennai, Tamil Nadu@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu@ACTFibernet guys internet not working for 4 days now. Pls help
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu@ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Naren K C (@Naren_K_C) reported from Chennai, Tamil Nadu@ACTFibernet No Proper communication between your Customer Care & Technical Team. No Internet - Register a complaint on the App The Technical Person comes & says it's just a server issue & it'll get resolved in 30 minutes since 5pm on Oct 20 & nothing is fixed.
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu@ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu@ACTFibernet WFH got hit by this. Pls fix asap.
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जय श्री गणेश। (@sampavar) reported from Saidapet, Tamil Nadu@ACTFibernet Your customer support is the pits. My internet has been down from last evening. There is no way to talk to you directly. The app only allows a chat. Only a ticket has been raised and generic reply of issue being looked into.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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VJ Saravana SP (@vsivasaran008) reportedAre @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!
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ஆல்ஃபா (@alpha069425) reported@RevanTalks @ACTFibernet @ticfiber if ticfiber service is not available in your area check with skylink ****. skylink also a reliable operator.
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare Keep this reply yourself. Your customer service is good for nothing. It has been 60+ hours of service outage in my home. I got enough experience with your useless fiber connection. I'm switching to @ACTFibernet. @JioCare Ask your people to collect the useless router from my home.
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Eng Tan (@EngTan7) reported@ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.
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Kumar Panda (@Chumankp) reported@Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.
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Krishnakanth Sabnekar (@ksabnekar) reported@ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.
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Abishek R Srikaanth (@abishekrsr) reported@ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.
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Swastik (@contentwaala) reportedI have @ACTFibernet in 3 places right now, I have 2 personal and 1 business account and trust me, I am facing huge amount of issues with business account. Can someone please look into it considering the amount of money I pay you folks is a lot.
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Krishnakanth Sabnekar (@ksabnekar) reported@ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!
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S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped