ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600001, 600041, 600082 and 600107.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Shaji Mathews
(@ShajiMathews3) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet Unable to reach your customer service, continuously busy. My ACT fibernet is down. THOMAS SHAJI MATHEWS MOBILE 9600167897
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet
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Maddy
(@distilled_view) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Venky Deejay
(@venkydeejay) reported
from
Saidapet, State of Tamil Nādu
@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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Manopari
(@manopari_9) reported
from
Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ
(@vigxter) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit
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Sathish Babu B
(@Bala_Sathish) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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Srinivas Rao Gudla
(@srinivasgudla) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Puvi
(@Puvi6129) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Venkateshwaran
(@being_venky) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet issue with plan customer care not giving proper response. #actcheat
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G.Ananthakrishnan
(@ganant) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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Annamalai Valliappan
(@Tweetannuval) reported
from
Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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Shrii
(@Ramshriii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Vinoth Rathore
(@vinothrathore) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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vikash b
(@vikashvas2002) reported
from
Villivākkam, State of Tamil Nādu
New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask
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Karthikeyan
(@ratkutti) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sivaKrishna Talupula
(@siva_talupula) reported
@ACTFibernet opened one more ticket is opened SR10155022316534 and not resolved ticket is closed. I have understand we are intersected only money not customer issue.For one issue opened 5 tickets SR10153012838946,SR10153290235110,101014386425,SR10154614873425 and not resolved.
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raghav
(@rsp86457) reported
@ACTFibernet very poor service, did not expect you will be like this in hyderabad. Bangalore was much better. I am planning to switch to other service providers if this continue. But I paid and renewed my service by paying 10k 3 days ago, please return that as I cannot deal this
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Parthasarathy
(@sarathyarumugam) reported
Can someone help on this @ACTFibernet @ACTFibernetHYD @actfib
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gone_girl
(@gonegir84747799) reported
@ACTFibernet Very poor service @ACTFibernet taking all the money and always having the no internet problem...what is thia thing 5-6 days of a month u r doing this thing....pay my money back and cut the connection
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Rohan Ojha
(@RohanOjha15) reported
@ACTFibernet Since yesterday I have had no response from your team. I called up 4 times after twitting & everytime I got the exact same response but with 0 followups. I am left with no choice but to disconnect with ACT, same as my neighbour. Thanks for your awesome service...!!!
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Vaishnavi Kaluva
(@KaluvaVaishnavi) reported
@ACTFibernet Hi team, help me I got installation today but unavailable to get invoice from the link given help me.
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raghav
(@rsp86457) reported
@ACTFibernet I have been calling numerous times to resolve my issue but your teams are not responding at all. They visit my house and say will return but they do not. Why should I pay that big amount for renewal, I pay around 20k plus each year, do not expect this kind of service
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Daisycutter
(@SachinDPatange) reported
@ACTFibernet @ACTFibernetHYD is again providing it's customers with an opportunity for digital detox by denying services since morning. Second time in last 10 days only. Customer care gives a standard bot reply. Really callous attitude as no other alternative in the area.
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Chaitanya
(@Chaitanya_33333) reported
@ACTFibernet @ACTFibernetHYD Act connection shifting not completed/denied, but i am been billed for shifting charges and updated account as shifting done.. Even no proper support from support team. Very pathetic service. Don't refer ACT to anyone. Instead go for Airtel or Jio.
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Arjun
(@paalpandy) reported
@ACTFibernet Please support Service pending for past 4 days.. Deleting my tweets within minutes... Do the same action in providing service.