ACT outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 7, 10:32 PM GMT+5:30.
- Internet (69%)
- Wi-fi (23%)
- Total Blackout (3%)
- TV (3%)
- E-mail (2%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600040 , 600002 , 600004 , 600007 and 600107 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 3 days ago |
|
Chennai
|
3 days ago | |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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GK (Gireesh Krish Nair) (@Nairizms) reported from Saidapet, Tamil Naduthoroughly disappointed with @Airtel_Presence #Chennai customer service. Time to switch to @ACTFibernet and I'll be happy to pay their new prices
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Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Rajasekar (@sekartweets) reported from Chennai, Tamil Nadu@ACTFibernet hi Internet is not working here can you pl check
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Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, Tamil Nadu@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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gopi krishna (@GopiStm) reported from Chennai, Tamil Nadu@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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kaapiccino (@kaapiccino) reported from Chennai, Tamil NaduDay 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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Maddy (@distilled_view) reported from Chennai, Tamil Nadu@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Jeno (@Jeno_krish) reported from Saidapet, Tamil NaduInternet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet
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Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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R (@airnoforce) reported@ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet
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Racing Veteran (@RacingVeteran01) reported@ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready
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shasha (@blackandwitty) reportedVery worst experience from the @ACTFibernet at first they took around 3k and didn't installed their router and after the tweet i posted, they installed the next day. Now i booked act stream tv box, its been 10 days, box didn't delivered. I hope I'll get my box after this tweet
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Vinay Kumar Reddy Kukudala (@VinayKukudala) reported@ACTFibernet Quickly means still how many months? Still the issue is not rectified.worst service by act fibernet @ACTFibernet @TRAI
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ice (@kafkaonthefloor) reported@ACTFibernet Wi-Fi has been down since morning. I’ve raised multiple tickets. No response from your team. No calls get thru your fake numbers online. What sort of service is this ??? Fix this or cancel my connection
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SHK (@SKHindupur) reported@ACTFibernet totally unacceptable and a horrible customer service by ACT. I am regretting taking this connection. Nalagandla branch has zero support. Warning for anyone looking for new connection. #hyderabad #act
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Varun Kumar (@varunkumar3000) reportedNo internet for 2 days & multiple tickets ignored. The promised resolution time has passed, which is completely unacceptable since my entire work is online. This is 4 times in last few months, If this isn't resolved in the next 2 hours, I’m switching to an alternative provider. DM me to get my ticket details. @ACTFibernetHYD @ACTFibernet
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Samiullah Shaik (@samiullah_shaik) reported@ACTFibernet @ACTFibernetHYD @FiberAct 101810485949 till now mesh pad not given if your not giving just wire provide when your going to provide router and mesh pad if your not refund my whole amount I am unable reach customer care call me
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Sriram Rajaram (@Sriram0508) reported@ACTFibernet Issue not resolved. Who told you so?
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?