ACT outages and service status in Chennai, Tamil Nadu

Problems in the last 24 hours in Chennai, Tamil Nadu

ACT signals over the past 24 hours, with local activity from Chennai, Tamil Nadu and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Chennai, Tamil Nadu and nearby areas
• Service-wide baseline

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

City	Problem Type	Report Time
Chennai	Internet	8 hours ago
Chennai	Internet	1 day ago
Chennai	Internet	5 days ago
Chennai	Internet	5 days ago
Chennai	Internet	7 days ago
Chennai	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

• 
  Rohit Suresh (@rohitkadaksures) reported 3 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?

• 
  C.Rajashekaran’s Official Account (@irajashekaran) reported 6 minutes ago from Saidapet, Tamil Nadu

  @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

• 
  C.Rajashekaran’s Official Account (@irajashekaran) reported 6 minutes ago from Saidapet, Tamil Nadu

  In Chennai,Annanagar @ACTFibernet service is not working for last 3days ,7th Main AnnaNagar.Ch-40. No response & No service engineer visited our inspite of Continuous request & Calls to all available numbers & Customer Care.Till this Moment no internet connectivity & we r Losing!

• 
  Abishek Venkatesh (@abishek_1997) reported 10 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

• 
  Cinema Karthikeyan (@karthikrubilux) reported 13 minutes ago from Sembiyam, Tamil Nadu

  @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

• 
  Dinesh R@n@ (@D_i_n_e_s_h_R) reported 13 minutes ago from Āvadi, Tamil Nadu

  @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

• 
  PRABU MS (@fourtwoone) reported 17 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.

• 
  veda (@veda95037296) reported 21 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet 11110453 is not working

• 
  Shrii (@Ramshriii) reported 22 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

• 
  Srireng David (@srireng) reported 22 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet The router signal throw is extremely poor and unable to connect devices to the network.. Please raise a complaint and have someone look up

• 
  Aditya Narayan ❁ (@CRAdityaNarayan) reported 32 minutes ago from Chennai, Tamil Nadu

  @ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.

• 
  Bharat Agarwal (@Bharatkandoi92) reported 38 minutes ago from Chennai, Tamil Nadu

  @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

• 
  P V Natarajan (@pvnatarajan) reported 45 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.

• 
  HaroonRasheed (@M_HaroonRasheed) reported 45 minutes ago from Chennai, Tamil Nadu

  @DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔

• 
  MANIMARAN A (@manimaran0115) reported 47 minutes ago from Saidapet, Tamil Nadu

  @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

• 
  Yeshwanth T (@yesh1th) reported 51 minutes ago from Chennai, Tamil Nadu

  @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

• 
  Jeno (@Jeno_krish) reported 52 minutes ago from Saidapet, Tamil Nadu

  Internet not working for past 4 days, no proper communication on the resolution ETA, one of the most rude customer care executives that I have come across @ACTFibernet

• 
  Deepak Raghuraman (@creativedeepak) reported 52 minutes ago from Chennai, Tamil Nadu

  @Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!

• 
  gopi krishna (@GopiStm) reported 56 minutes ago from Sembiyam, Tamil Nadu

  Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.

• 
  kaapiccino (@kaapiccino) reported 58 minutes ago from Chennai, Tamil Nadu

  Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prashant rai (@prashan98193688) reported 6 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct Team , Now once again after resuming the network yestrday today again the same error is being occuring again ..Its better to quit teh ACT now

• 
  Canute Angelo (@08aca24) reported 7 minutes ago

  @ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.

• 
  AK (@akilankg) reported 7 minutes ago

  @ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?

• 
  Against cockroach party. (@MadhuShett64784) reported 8 minutes ago

  @ACTFibernet @PrabuPrithik Primarily ask your staff Mr Sriram to respond to multiple calls (8925820780)for service,next advice him to be calml while your customer calls out of frustration.Advice him not to shout around with your client,we are not receiving free service.More than 20 calls went unattended.

• 
  ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported 10 minutes ago

  @ACTFibernet If service was not available at my location, why did you take my payment and complete my KYC? I was repeatedly told that installation would be done today/tomorrow. Now you’re saying service is unavailable. Please explain. SR: SR10281716726487

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 10 minutes ago

  @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Singh Ranbeer (@socialevil2002) reported 10 minutes ago

  @ACTFibernet Customer care is not telling me refund process.

• 
  niranjan (@niranjanks91) reported 14 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 14 minutes ago

  @ACTFibernet Such a pathetic service. Unable to use App to shift my connection. Called customer care and waiting for past 1/2 hour to get connected. Please self introspect.

• 
  Senthil Kumar R (@sandy_senthil) reported 20 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

ACT outage reports by location

Choose a location to check local ACT reports and activity.

Karnataka

• ACT outage reports in Bengaluru

Telangana

• ACT outage reports in Hyderabad
• ACT outage reports in Kondāpur

All ACT report locations