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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 26, 9:03 PM GMT+5:30.
  • 76% Internet (76%)
  • 18% Wi-fi (18%)
  • 4% Total Blackout (4%)
  • 2% TV (2%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600041 , 600002 , 600090 , 600078 and 600005 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 4 hours ago
Chennai Internet 15 hours ago
Chennai Internet 18 hours ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • ganapathi52
    Ganapathi (@ganapathi52) reported from Chennai, Tamil Nadu

    @ACTFibernet I see a sharp decline in your service? Are you closing down?

  • CRAdityaNarayan
    Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu

    @narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.

  • yuvarajvel
    Yuvaraj Velmurugan (@yuvarajvel) reported from Chennai, Tamil Nadu

    @ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?

  • swatirockz
    Kalyani Kanti (@swatirockz) reported from Saidapet, Tamil Nadu

    @techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...

  • aadhavkk
    Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu

    @ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails

  • cosmos_prasanna
    Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, Tamil Nadu

    @ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet

  • Ramshriii
    Shrii (@Ramshriii) reported from Chennai, Tamil Nadu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • manimaran0115
    MANIMARAN A (@manimaran0115) reported from Saidapet, Tamil Nadu

    @ACTFibernet If you're unable to make promise. Don't promise it. Account No: 103670568824. As I received the news from your rep installation will be done within 1 day. But its not done! As a customer i am not expect this kind of delay.

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • rohitkadaksures
    Rohit Suresh (@rohitkadaksures) reported from Chennai, Tamil Nadu

    @ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??

  • venkydeejay
    Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

  • sainathsr95
    Sainath S.R (@sainathsr95) reported from Chennai, Tamil Nadu

    @ACTFibernet pathetic Support, always get,' your call position in queue is more than 30 ' 😡

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @ACTFibernet Lol. As mentioned, ETR given tomorrow's date for today's complaint: Your ticket SR10366071208144 is tentatively expected to be resolved by 11-Oct (DD/MM) between 09:00 to 13:00. Team ACT @DoT_India pls take necessary action!

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    Problem has not yet been resolved! @ACTFibernet

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • shrinath2790
    shrinath (@shrinath2790) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • AravindThiyaga4
    Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu

    @ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • munmunshukla88
    Munmun Shukla (@munmunshukla88) reported

    @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

  • smsid1988
    Siddhartha Mitra (@smsid1988) reported

    @ACTFibernet pathetic internet service which gets interrupted every now and then ....asking engineers to visit the compound ..no one does that .. very bad service ..thinking of moving to Jio Worst service ever

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet What do you mean by earliest timeline? I'm experiencing inconvenience from the past 3 days... Still there is no solution or communication from your end. In recent times, your service has been pathetic. #pathetic

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

  • sairaj_1989
    Sairaj Vijay Bandari (@sairaj_1989) reported

    @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

  • preethamdesh
    Preetham Deshpande (@preethamdesh) reported

    @ACTFibernet @ACTFibernetHYD this is the worst net I have ever seen snce 2 days u have not solved theissue ...it's almost 2days iam not getting net ..4 complaints Cs saying wait wait wait..guys be alert before taking @ACTFibernet , CS don't even know when it will be solved

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

  • munmunshukla88
    Munmun Shukla (@munmunshukla88) reported

    @ACTFibernet Internet is down since morning. Service request is SR10280751826144. Plz update regarding resolution.

  • BalajiSpectat
    Balaji (@BalajiSpectat) reported

    @ACTFibernet More than 8 hours now. Still, no response and no internet. Pathetic service.