ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600009, 600107, 600041, 600002 and 600001.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud
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Ravi
(@Saravanan_Ravii) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet trying to change plan in the month of mid. But you said can't do that. And for 10 days we used only 100gb out of 1500gb. But you billed us half of the total bill. Very worst process and services.
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Antonio Anandam
(@antonioanandam) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet My problem has not yet been resolved
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller
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Sivakumar
(@Siva3233) reported
from
Sembiyam, State of Tamil Nādu
@LMKMovieManiac @ACTFibernet No They are good service provider
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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buttercakeluv
(@vishalmellark) reported
from
Chennai, State of Tamil Nādu
Problem has not yet been resolved! @ACTFibernet
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 They just take your money royally and **** on you itself.. @ACTFibernet Do you have any other template where you respond to tweets ? Do you really mean what ever you say on your twwet replie?
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Nrusimhan Seshadri
(@Nrusimhan1) reported
from
Chennai, State of Tamil Nādu
Is there any problem with @ACTFibernet in Chennai because of the #CycloneNivar or the problem is only for me?
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Sudharsan Hari
(@sudharsanhari) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet need help adding GST no. To my account.
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Ganeshvkarthik
(@ganeshvkarthik) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet is not working for last 2 days and registered a compliant in app and called up the helpline nos. No response instead false commitment Ticket no : SR10349072032232. Kindly resolve the issue by today as we are more depended on data for online classes and WFH
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Kumar
(@MrManojDalal) reported
@ACTFibernet Where is the call back? It’s been more than an hour now, if you can’t resolve then let me know, I will switch over to other service providers
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Awais
(@ovzishaq) reported
Without informing, without any executive visit the tickets are being closed. SR10163161551022 People doing WFH have terrible issue if internet connectivity have any issues. @ACTFibernet
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indiawithmodi1
(@BiswadeepakD) reported
Better to switch to some other broad band service like @ACTFibernet or jio gigafibre worse customer care service from @airtelindia
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Sriram Kumar Mannava
(@sriramkumar563) reported
@ACTFibernet @ACTFibernetHYD Internet not working since morning, raised ticket called CC multiple times. No resolution till now. Happening on a weekday in WFH times, Wonder why we have to pay bills on time if we don't get our issues resolved the same way.
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Varshanth Makkapati
(@VarshanthM) reported
@ACTFibernet Hey ActFiber, I want to disconnect my connection with account no: 109015180887. Why isn't any disconnect option provided in App or customer care service? Why are you trying to make it so hard to get connection disconnected? Cheap tricks, eh?
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Sia
(@Sia_Mohd) reported
@ACTFibernet I'm planning to discontinue your service. Unable to remain patient any longer.
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Sandeep
(@bnsandeepsande1) reported
@ACTFibernet the internet is not working since morning and I have already provided you my account number. So far there is no update when will the issue be fixed? I need the update immediately.
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Sup bro
(@MmStudios12) reported
@ACTFibernet Pathetic signals man. After waiting for 48hrs of a service request. I see that hotspot is working better than your net
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santoshchauhan
(@santoshchauhan0) reported
Your request SR10163149594974 is tentatively expected to be resolved by @ACTFibernet @ACTFibernetHYD plz resolve asap mrg said Customer care ppl said router wil configure in3 hrs at8.Aam irs evening n no response frm u nw saying Tmw they will configure all our worked went home
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Bodie
(@CrenditialS) reported
@ACTFibernet I didn't very poor service and reckless responding from you due to poor wire laying ,truck got collided with wires then junction box got came out from wall,short circuit Happened in our house till now your team has not arrived though We did multiple calls Please 🙏