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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 7, 10:32 PM GMT+5:30.
  • 70% Internet (70%)
  • 22% Wi-fi (22%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)
  • 2% E-mail (2%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600040 , 600002 , 600004 , 600007 and 600107 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai E-mail 1 day ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago
Chennai Wi-fi 3 days ago
Chennai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • kamalrizani
    Kamal Rizani (@kamalrizani) reported from Chennai, Tamil Nadu

    @ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • Ramshriii
    Shrii (@Ramshriii) reported from Chennai, Tamil Nadu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • ArivukkarasuM
    Arivukkarasu (@ArivukkarasuM) reported from Chennai, Tamil Nadu

    Worst broadband service @ACTFibernet @FiberAct . Simple modem reset issue not resolved in 24hours every time customer service says this time, that time but non happened so far. False commitment. ACT BUT NO ACTION

  • D_i_n_e_s_h_R
    Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • vm285
    marketsfan (@vm285) reported from Chennai, Tamil Nadu

    @Airtel_Presence any reason why you should be charging me for the days your network is down? @reliancejio @ACTFibernet which of you guys can provide me with Wi-Fi connection immediately or asap

  • rgmaddi
    RajaGopal Maddi (@rgmaddi) reported from Chennai, Tamil Nadu

    @ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu

    @ACTFibernet need help adding GST no. To my account.

  • Bharatkandoi92
    Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • KRIHANSH
    MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • deepakgopal19
    Deepak Gopal (@deepakgopal19) reported from Chennai, Tamil Nadu

    @hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet why was i charged extra 110rs this month? Need to connect with customer care

  • vishalmellark
    buttercakeluv (@vishalmellark) reported from Chennai, Tamil Nadu

    @ACTFibernet My problem has not yet been resolved

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet internet down for last 2 days!

  • murugz
    Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu

    Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia

  • deepak_seenu
    Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

  • antonioanandam
    Antonio Anandam (@antonioanandam) reported from Sembiyam, Tamil Nadu

    @ACTFibernet My internet is down since 9am. ACT Fibernet Ticket no:SR10349109924742. No resolution yet! What's happening?

  • vigxter
    Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, Tamil Nadu

    @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

  • icemangoiya
    Vijay Karthik (@icemangoiya) reported from Chennai, Tamil Nadu

    @ACTFibernet my connection is down again. Raised-SR10360051731442 but every other I am raising a complaint y? Pls don't give template answer.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kafkaonthefloor
    ice (@kafkaonthefloor) reported

    @ACTFibernet Wi-Fi has been down since morning. I’ve raised multiple tickets. No response from your team. No calls get thru your fake numbers online. What sort of service is this ??? Fix this or cancel my connection

  • kjoshi0202
    Kartikaya Joshi (@kjoshi0202) reported

    @ACTFibernet @ACTFibernetHYD no wifi internet since last 4 hours, and no resolution. Atleast have the technician assigned and send for resolution ASAP SR10180988438314

  • imPhoenix4u
    Monster (@imPhoenix4u) reported

    @ACTFibernet Already ETR date and time crossed, still no resolution

  • airnoforce
    R (@airnoforce) reported

    @ACTFibernet @ACTFibernet please help..this is yet to be resolved

  • rajatshah2006
    Rajat (@rajatshah2006) reported

    @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

  • airnoforce
    R (@airnoforce) reported

    Need help with my ticket no: SR10380984976134 @ACTFibernet

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet @GandlaRohit1239 @ACTFibernet PLEASE RESOLVE AND RESTORE INTERNET CONNECTION BEFORE EVENING...TICKET NO - SR10180984540284 #pathetic customer service AS ALWAYS!

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?

  • shivareddy9467
    M S S Reddy (@shivareddy9467) reported

    @ACTFibernet Worst service experience from actfiber net till now my problem is not yet solved.