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ACT outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Sep 1, 7:07 AM GMT+5:30.
  • 69% Internet (69%)
  • 31% Wi-fi (31%)

The latest reports from users having issues in Chennai come from postal codes 600004 , 600001 , 600107 , 600082 , 600009 , 600040 , 600118 and 600041 .

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 4 days ago
Chennai Internet 7 days ago
Chennai Internet 12 days ago
Chennai Wi-fi 12 days ago
Chennai Internet 14 days ago
Chennai Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • veda95037296
    veda (@veda95037296) reported from Chennai, Tamil Nadu

    @ACTFibernet my act is not working and your complaint number is also not working

  • abishek_1997
    Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu

    @ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n

  • SunOfGan
    Sundar G (@SunOfGan) reported from Chennai, Tamil Nadu

    @ACTFibernet guys internet not working for 4 days now. Pls help

  • kaapiccino
    kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu

    @ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu

    @DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India

  • deepak_seenu
    Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu

    @ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.

  • teetotalar
    Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu

    @ACTFibernet my internet is completely unstable since yesterday evening. Could you check,

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

  • princeutters
    Prince Solomon (@princeutters) reported from Saidapet, Tamil Nadu

    @ashokkumarvenky @ACTFibernet Finally issue is fixed Thanks @ACTFibernet

  • srinath_groot
    Srinath Karthikeyan (@srinath_groot) reported from Saint Thomas Mount, Tamil Nadu

    @ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426

  • rahul_s_vasan
    Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu

    @ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful

  • yesh1th
    Yeshwanth T (@yesh1th) reported from Chennai, Tamil Nadu

    @IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.

  • sudharsanhari
    Sudharsan Hari (@sudharsanhari) reported from Sembiyam, Tamil Nadu

    @ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.

  • Saravanan_Ravii
    Ravi (@Saravanan_Ravii) reported from Chennai, Tamil Nadu

    @ACTFibernet got call from customer care.. two days back offer available for like they said. Today no offer for. It's ended.🤦🤦 I hope they are cheating us. #Cheaters #fraud

  • Sivasan31403638
    Sivasankaran (@Sivasan31403638) reported from Nanmangalam, Tamil Nadu

    @ACTFibernet We are struggling to have internal shifting done by your team in Chennai. My account is 103672590973. Your team is not reachable and they close the issues raised without resolving. What kind of service is this?

  • GopiStm
    gopi krishna (@GopiStm) reported from Sembiyam, Tamil Nadu

    @ACTFibernet very worst network. Poor speed. Opted for 200mbps barely getting 100.. customer service is like hell..

  • karthikrubilux
    Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu

    @DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio

  • kaapiccino
    majid (@kaapiccino) reported from Chennai, Tamil Nadu

    adai @Truecaller chumma you're categorising @ACTFibernet calls under SPAM and cutting calls, unable to talk to them after registering complaint as my internet not working! please understand the delicate situation! #Truecaller

  • D_i_n_e_s_h_R
    Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, Tamil Nadu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • Venugopalan17
    Venugopalan (@Venugopalan17) reported from Chennai, Tamil Nadu

    @ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorEmmanuelN
    Victor Emmanuel 👑 (@VictorEmmanuelN) reported

    @ACTFibernet I think before you can fix this @jio_fiber can install a new connection!

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    It didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD

  • Sarat_Chimp
    Tracmar@DCUO (@Sarat_Chimp) reported

    Thanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet

  • YogeshB20643297
    Yogesh Bhardwaj (@YogeshB20643297) reported

    Again the Internet is down, what a waste of time @ACTFibernet

  • sanatana57
    Sanatana (@sanatana57) reported

    I want I my money back soon, so that I can switch to @ACTFibernet . Atleast they provide the routers which has inbuild VPN support.

  • tamilcryptoguy
    Tamil Crypto Guy π² (@tamilcryptoguy) reported

    @ACTFibernet Your internet service is absolutely pathetic. The connection is down, and there’s no proper resolution despite being a paying customer. We pay for a reliable internet service, not constant outages and endless waiting. Fix your network and stop making customers chase.

  • akilankg
    AK (@akilankg) reported

    @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

  • MihirBSR
    MIHIR GUPTA (@MihirBSR) reported

    @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

  • YogeshB20643297
    Yogesh Bhardwaj (@YogeshB20643297) reported

    Today is the second day in a row with Internet down. Moved to act from Airtel as I was tired of their outages, it is the same with you. 2 days Internet goes down at 4 or 5 in the morning. Shame on you if you cannot provide service, today's ticket SR12381682223624 @ACTFibernet

  • mridulmodii
    Mridul Modi 🔆 (@mridulmodii) reported

    @ACTFibernet Just tell me do you provide brand new remote replacement? As your service guy provided old remote in the name of replacement.