ACT

ACT Outage Report in Chennai, State of Tamil Nādu

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The latest reports from users having issues in Chennai come from postal codes 600001, 600042, 600017, 600021, 600014 and 600003.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Chennai, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Chennai, State of Tamil Nādu 02/12/2025 16:25

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chennai, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai.

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City Problem Type Report Time
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Chennai, State of Tamil Nādu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet issue with plan customer care not giving proper response. #actcheat

  • Prasanth_M_Keys PRASANTH (@Prasanth_M_Keys) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet 4th day issue exist same

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @ACTFibernet This is very bad, I still don't have a resolution for the outage...I will wait a couple of days and move on to another service provider. The general feedback on your service is poor, wonder if you have given up due to competition from @JioCare #JioGigaFiber

  • distilled_view Maddy (@distilled_view) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I am having an issue that is not available on your app. Please reach out

  • venkydeejay Venky Deejay (@venkydeejay) reported from Saidapet, State of Tamil Nādu

    @harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!

  • Puvi6129 Puvi (@Puvi6129) reported from Chennai, State of Tamil Nādu

    Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

  • being_venky Venkateshwaran (@being_venky) reported from Chennai, State of Tamil Nādu

    @ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

  • Ramshriii Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu

    @ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

  • Bala_Sathish Sathish Babu B (@Bala_Sathish) reported from Saidapet, State of Tamil Nādu

    @HathwayBrdband Lol, I am not your customer...I am sure you cannot fix my connectivity issues with my @ACTFibernet

  • GopiStm gopi krishna (@GopiStm) reported from Sembiyam, State of Tamil Nādu

    Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.

  • D_i_n_e_s_h_R Dinesh R@n@ (@D_i_n_e_s_h_R) reported from Āvadi, State of Tamil Nādu

    @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have replied to you, internet down even 24 hours later.

  • vinothrathore Vinoth Rathore (@vinothrathore) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

  • vigxter Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported from Chennai, State of Tamil Nādu

    @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

  • srinivasgudla Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, State of Tamil Nādu

    @ACTFibernet A quick reply will really make customer happy. #Fail

  • vikashvas2002 vikash b (@vikashvas2002) reported from Villivākkam, State of Tamil Nādu

    New customer for @ACTFibernet unprofessional my new router request not been solved 22nd I paid amount made a ticket customer care representative said maximum 7 days it not installed yet no response from sales team, technical team, nodal office.Worst experience we're should I ask

  • ganant G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu

    Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

  • manopari_9 Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • ratkutti Karthikeyan (@ratkutti) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vickyvicky87 vicky khater (@vickyvicky87) reported

    @TRAI @ACTFibernet what do I do if telecom operator starts cheating the customer? Its the 6th day today and no response for resolution. Just this mng a lad from Chennai called up promising to resolve my query by today, but as usual this is @ACTFibernet service at its worst

  • nagenrenault Nagenthiran (@nagenrenault) reported

    @ACTFibernet hi I have issue with my wifi for past 3 days . If raise a complaint they are closing it without solving the issue

  • parveenkumar031 Parveen kumar dogra (@parveenkumar031) reported

    @ACTFibernet @ACTFibernet my issue still not resolved. You guys are sleeping till now. This is my disconnection is registered with Ref No SR11057250283894. I will not continue ur services anymore from 31 June onward so disconnect. immediately

  • vickyvicky87 vicky khater (@vickyvicky87) reported

    @ACTFibernet Day passed by but no resolution yet.. How much more days do I have to wait?

  • vamshiThota99 vamshi Thota yadav (@vamshiThota99) reported

    @ACTFibernet can u slove my problem i can tweet 10 time I don’t care my problem this is Vamshi my contact 7981655816 with 12 hours u can slove my problem otherwise I remove ur connection 😤😤

  • PrashanthTav Prashanth_tav (@PrashanthTav) reported

    @ACTFibernet I have been struggling to get a broadband connection.The lack of empathy shown by customer service and field team is baffling n stressful.Numerous calls n explanation and payment made. ACT Fibernet A/c No 102018540751.

  • vickyvicky87 vicky khater (@vickyvicky87) reported

    @ITU @DoT_India @ACTFibernet where the hell do I go and complain. It's damn 6days now and no talk about my complain. What non sense is this. I have been cheated with actfiber ppl what do I do? Is there any law that can let this cheaters pay for their deeds.

  • Akbartheswag1 Akbar (@Akbartheswag1) reported

    @ACTFibernet hafeezpet ganesh temple no net speed very poor service

  • Harsha38759221 Harsha (@Harsha38759221) reported from Sangāreddi, Telangana

    @ACTFibernet I would rather request for disconnection if your service is super pathetic..

  • Benet43439044 Benet (@Benet43439044) reported

    @ACTFibernet Is there a TAT for a issue to be closed? Is this how you address every customer s issue? 4 Service ticket 4 days since the last tweet for a simple referral amount credit