ACT outages and service status in Chennai, Tamil Nadu
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Full Outage Map
- ACT generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 19, 10:19 PM GMT+5:30.
- Internet (65%)
- Wi-fi (26%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600004 , 600041 , 600002 , 600082 and 600007 .
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 24 hours ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
|
Chennai
|
Wi-fi | 8 days ago |
Community Discussion
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ACT Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Abishek Venkatesh (@abishek_1997) reported from Chennai, Tamil Nadu@ACTFibernet I don't think I'm going to recommend your service to anyone in my circle. There isn't proper response from your area managers. So I'll wait for couple of days, if there isn't any improvement, I'll have to shift to any other service provider. 4/n
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kaapiccino (@kaapiccino) reported from Chennai, Tamil Nadu@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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Cinema Karthikeyan (@karthikrubilux) reported from Sembiyam, Tamil Nadu@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Aravind Thiyagarajan (@AravindThiyaga4) reported from Saidapet, Tamil Nadu@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Deepak Raghuraman (@creativedeepak) reported from Chennai, Tamil Nadu@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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Sudharsan Hari (@sudharsanhari) reported from Saidapet, Tamil Nadu@ACTFibernet need help adding GST no. To my account.
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Sammienatorr (@sammienatorr) reported from Sembiyam, Tamil Nadu.@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!
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Aadhav Kannadhasan (@aadhavkk) reported from Chennai, Tamil Nadu@ACTFibernet One of the worst servers with heavy pricing ! Been registering complaints for a the last 1 month about the connectivity issues and no internet problems.. it has not been resolved ! Paid for 6 months and i’am stuck now ! #ActFiberNet be like 🤯
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Karthik Ganesan (@karthik1406) reported from Chennai, Tamil Nadu@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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vikash b (@vikashvas2002) reported from Saidapet, Tamil Nadu@ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2
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Venky Deejay (@venkydeejay) reported from Saidapet, Tamil Nadu@harish2you @ACTFibernet @ACTFibernetHYD Rip @ACTFibernet I have been living with slow internet for months. Though they have tat for every issue reported, most of them were temp fix for me!
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Rahul Srinivasan (@rahul_s_vasan) reported from Saidapet, Tamil Nadu@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Swaminathan J (@teetotalar) reported from Chennai, Tamil Nadu@ACTFibernet my internet is completely unstable since yesterday evening. Could you check,
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Shrii (@Ramshriii) reported from Chennai, Tamil Nadu@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Sivakumar (@Siva3233) reported from Sembiyam, Tamil Nadu@LMKMovieManiac @ACTFibernet No They are good service provider
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.
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VJ (@VJ_Naidu040) reported@ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.
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Patrick.Bateman (@redblue2504) reported@ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.
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kalim (@akhmxt) reportedHi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.
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M4h1 (@s1ng4m) reportedNo internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet
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Jay Arora (@jay_arora973) reportedI thought Airtel was giving horrible wifi services but I don’t mind biting the bullet by admitting my mistake that if you are opting for @ACTFibernet then you will crying for the time you have subscribed to their most pathetic, 3rd class services. DON’T EVER GO FOR @FiberAct
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Chandan Kumar Mishra (@ChandanKM_) reported@ACTFibernet You're the worst service provider, you know that right ?
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Yatharth Ahuja (@YatharthAhujaa) reported@ACTFibernet I have been constantly following up and this person 9154689239 - he had told me that he will be giving me an update about the issue which was raised. I am fooled by ACT because instead of a mesh you guys have installed another wifi for me which is wrong!
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Sampath PSPK (@SampathPSPK_) reported@ACTFibernet I don't want your worst service. Cancel and refund the amount now. It's very disgusting. How much should we wait? You guys promised that installation will be done Yesterday only. You still replying which Is useless. Just tell me will it be done or not ? Or cancel it and refund.
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Cha ran (@Charan54928379) reported@ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.