ACT Outage Report in Chennai, State of Tamil Nādu
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The latest reports from users having issues in Chennai come from postal codes 600001, 600009, 600107, 600040, 600041 and 600004.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Cinema Karthikeyan
(@karthikrubilux) reported
from
Sembiyam, State of Tamil Nādu
@DirSPShakthivel @ACTFibernet Bro better change the connection act service is too bad...not like before that is starting period.go for cherrinet or jio
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Zubair Bayazeed
(@ZBayazeed) reported
@ACTFibernet *101517131836* Dear customer, your internet service is disrupted due to a technical issue. Our team will restore it by tomorrow 09:30AM. Regret the inconvenience. Team ACT From 3 days my internet problem not yet solve. Calling to customer service no response.
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VIVEK YERRAMSETTI
(@Vivek_Y1) reported
@ACTFibernet Your ticket SR10263561222304 is tentatively expected to be resolved by 11/26 (MM/DD) between 09:00 to 13:00. Team ACT Issue is not resolved yet. Kindly work on this
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ashwiz kumar nara
(@AshwizN) reported
@ACTFibernet @ACTFibernetHYD user ID 101416150170 located at Baghlingampally.we have been trust on Act Fibernet.first time facing bad service from you.There is an issue with internet.I have been raised complaint several times to customer care.but no response from your technician
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Rachit Raj
(@rachit_raj) reported
@ACTFibernet I disconnected my account last year, the account still had rs 2416 bcoz of 6 months advance payment. I have been trying to get a refund since months now. Can you please help me here?
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i'm@yvr
(@VenkataraoY) reported
@ACTFibernetHYD @ACTFibernet There is no response from fiberact team yet, if there no possibilities to provide instant service, plz refund my amount on priority basis.
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Bhuvana
(@BhuvanaSateesh) reported
@ACTFibernet This is WRT SR10263555705249, the ticket was closed without attending the issue or providing any resolution. 3 times ticket got closed immediately. Unprofessional behavior. Very #pathetic service.
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Swarnjeet N Tiwary
(@Swarnjeet_6402) reported
@koushikjoshi @ACTFibernet @ACTFibernet pathetic service. This is completely against consumer rights and is a clear infringement of laws. We as customers require good service and can't waste even a single hour of our valuable time. #NoWait
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Sumanth Dixit
(@sumanth_dixit) reported
@ACTFibernet It's with great dissatisfaction I intend to inform you that the service provided by your team in KR Puram extension 5th main is of utter nonsense.i am unable to get a proper connection/service from u guys and also at the same time unable to WFH.
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Rajasekar
(@sekartweets) reported
@ACTFibernet Internet is down here.. can you pl check?
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Sony Mathew
(@sonym01) reported
@ACTFibernet @ACTFibernet is there any resolution to this? Since nobody has contacted !! What's the point of having a 3month plan of 75mbps with free router(which supports just 50mbps speed) How is that fair to the customer